National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 17, 2019
I received excellent help from this program especially from Edgar **, and from the lady called to go over the program. Excellent customer service. I am grateful for programs such as these, to help me get my debts taken care of. This is a great blessing for all who need help and guidance through the next 46 months.
Reviewed Oct. 17, 2019
Melrose ** was SO very helpful to get me in the program. Very detail oriented and thorough. As was my welcome caller. I am sorry, I forgot her name. They both went over every detail of the program for me. The forms came quickly by email. Easy to sign documents without printing and scanning and resending.
Reviewed Oct. 17, 2019
Andre was a pleasure to work with. He made me feel like I'd made the right choice towards moving to debt free. He was very understanding and made all efforts to make sure I was comfortable with the decisions we were making!
Reviewed Oct. 17, 2019
From my initial contact to my welcome call, I felt at ease and comfortable in making my decision to become debt free. The process has been easy and I feel extremely informed. Thank you for all of your exceptional customer care! I look forward to moving through this journey with National Debt Relief!
Reviewed Oct. 17, 2019
Great experience! I would definitely recommend National Debt Relief to anyone that feels like they will never be able to conquer their debt! I didn't think I would ever get my high interest loans paid off. They have given me peace of mind about finally reaching my goal of becoming debt free.
Reviewed Oct. 17, 2019
I had an awesome experience. They helped me understand the program and gave me all my options and made sure I understood them before I got off the phone with them! They were quick to call me back once they had a decision. I would recommend this to everyone that’s trying to get rid of debt.
Reviewed Oct. 17, 2019
I have worked with a debt settlement company before and it was less than pleasant. However NDR and Theresa was very helpful and kind. She was relatable and didn't make me feel like "just another number". Overall a very good experience.
Reviewed Oct. 17, 2019
My experience was awesome and amazing and fabulous. I was very pleased with the representative. They both were very knowledgeable and patient with me about their job with the debt relief program, I look forward to working with you all and I have no problem recommending family and friends.
Reviewed Oct. 17, 2019
Customer service was amazing, explained everything for me and did not even have to pressure me into something that I did not want to do. I am very excited to start this and get it over with so I can be debt free.
Reviewed Oct. 17, 2019
It was one of courtesy and confidentiality. I had one great representative who signed me up and went through all my questions and answers with me. Diana your the best. I would very highly recommend to all in need of becoming debt-free in the shortest amount of time.
Reviewed Oct. 17, 2019
Was accurate showed courtesy and very professional. Left me at ease through the whole process. I would definitely recommend National Debt Relief to anyone I know who is having financial problems. l look forward to working with them through the whole process.
Reviewed Oct. 17, 2019
These past few months have been stressful and I was happy how courteous and professional the folks at National Debt Relief were in handling my worries and concerns. I feel like a new lease on life has been given to me and I’m ok with having a fresh start and moving forward in life. So a big thank you to the team at National Debt Relief!
Reviewed Oct. 17, 2019
I have been struggling with my high interest debt for years. Every time I thought I was on the right track, some unexpected life event would knock me off track and set me back even further. As my interest-accrued debt grew, my options to get out of debt kept dwindling until I thought declaring bankruptcy might be my only option. Luckily I found National Debt Relief instead and I actually can see my path out of debt. For the first time in years, I'm on a real plan that I know is obtainable, even if I encounter another unexpected setback, I know I can still handle this course of action. That peace of mind alone is such a huge relief and I am excited to get rid of my debt as fast as possible!
Reviewed Oct. 17, 2019
Representative are very helpful and explained it very well and answer question what I have in mind. Jo the representative that enrolled me in the program is very patient devoted his time to answer my inquiry to the best knowledge he can explained that I could understand the program. Lydia that do the welcome call are very pleasant to talked to.
Reviewed Oct. 17, 2019
Nathaniel ** was very patient with me. Very helpful and understanding. Went above and beyond. Answer my questions when I know I have interrupted them a few times. Help me feel like there will be freedom of debt in the end of the tunnel. Can't wait till that is a reality.
Reviewed Oct. 17, 2019
Very good experience, will recommend it to friends if they need help with debt relief. I am very thankful for this program and so glad I looked it up online and that my step dad and aunt told me about it.
Reviewed Oct. 17, 2019
Very professional. Kenny was kind and understanding. Took a load off my mind. Would recommend to family and friends. Went over all the information and what to do with it. Thank you for having this program for people who get in trouble.
Reviewed Oct. 17, 2019
The guy I had on my call was TERRIBLE!!! He read his stuff in a sing-songy manner and it was worse than fingernails on a chalkboard! Erik **, my agent, was much better and did what I needed him to do and got me signed up. I just don't see the need for me to have to sit and listen to that guy for 15 minutes read in such a manner?
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 17, 2019
Very friendly and professional. Everyone was nice and informative. Andrew walked me through every step of the program and answered all my questions. Would recommend to anyone with high credit card debt. Looking forward to getting out of debt and getting back on track to good credit.
Reviewed Oct. 16, 2019
My experience was amazing and very helpful. I am very thankful and relieved to be on the road in becoming debt free. Danny was the person that worked with me. He was very patient and walked me through the process. I feel relieve during this very difficult time in my life!
Reviewed Oct. 16, 2019
The people I talked to you were all so kind and made it easy for me to ask and clarify my questions. It was super fast and efficient from beginning to end. I loved that I got answers and help within minutes of inquiring! And no one made me feel bad or stupid for having debt.
Reviewed Oct. 16, 2019
The service was quick and easy, I’m still trying to get a full understanding on what to expect but I trust I’ll have everything I need. I still need to login/make my online account so hopefully with that I can feel stable.
Reviewed Oct. 16, 2019
If they can do what they say they can in the time they quoted I will be very happy. They were kind and no judgement which is what I needed. I feel like I am in a better place than I was just yesterday.
Reviewed Oct. 16, 2019
The staff at National Debt Relief are very friendly and professional. They walked me through the application process and just made it a fantastic overall experience. Top marks across the board. I'm very pleased with the service that was provided to me.
Reviewed Oct. 16, 2019
Awesome team! Explained everything great and answered all my questions. Reviewed the whole process with me and gave me great knowledge of the program, went through the whole process and made sure I knew all my rights.
Reviewed Oct. 16, 2019
Everyone was professional, patient and more than willing to answer my questions. The young woman I spoke to was a bit hard to understand at times but we managed. I believe between the two of them I have a good understanding of exactly how the program works and I appreciate the linq to the savings program account so I'm able to track my progress.
Reviewed Oct. 16, 2019
Both gentlemen that I spoke with made my experience very pleasant. I would defiantly recommend National Debt relief to anyone I know. I am very excited to be debt free in the next few years. Thank you for all your help.
Reviewed Oct. 16, 2019
This was my first time trying to get out of debt and I really appreciate National Debt Relief. The guy who helped me was nice and answers all my questions, was very polite and helpful, great customer service. I would definitely recommend.
Reviewed Oct. 16, 2019
All customer service reps I encountered handled all requests and questions I had about the process in an extremely professional and helpful manner. They were thorough in their explanation of the process and how the program worked. There didn't seem to be any hidden agenda or shady business.
Reviewed Oct. 16, 2019
I have received great help and I am looking forward to being debt-free in the next 3.5 years! I definitely recommend this company to anyone who is desperate and needs all the help. Even though it is a lot of work, it is all worth it in the end!!
Reviewed Oct. 16, 2019
TY so much for your help and concerns. The staff were very pleasant to speak with. I feel good knowing I have people on my side. I've heard of your company and would recommend you to anyone in need of assistance. I look forward to working with you.
Reviewed Oct. 16, 2019
Made me feel calm about my debt problems. Seemed very professional. They seem to have great knowledge of what they do, and get it do very quickly. I felt better after I went through the whole process with their trained staff. They seem to have the process down pat. I hesitated making this call, but I feel better now after talking to them. Thank You.
Reviewed Oct. 16, 2019
My husband and I are happy so far with this whole experience. We appreciate the time and kindness we have received. Thank you all! We are looking forward to being debt-free and able to breathe again. Everyone we have spoken to has been helpful and especially Brian ** who took extra time with us. Thank you again.
Reviewed Oct. 16, 2019
Updated on 02/23/2021: They used several different ways to contact me about approval for a service. Sometimes, they would call during the daytime when I'm working. So, I was not able to respond to that call. So, they would send me an email and then they would say, “Which is the best way to contact you?” I would say, “Through email.” And that was the way that they’ve handled services for me, which I thought was good.
In the beginning, nothing really happened. But once it did, it was fairly rapid, in terms of paying the creditors. They're still taking automatic payments as they have, even though they said that it would be reduced. But I haven't seen any reduction in my payments to them. So a little more clarity on that issue would be good. But, they've helped me pay off all my debts and I'm just paying the agency back. I'm very satisfied.
Original Review: I have been working part time for the past three years, and my family and I ate through our savings - $70k, which we were hoping to put towards downpayment for a house. In the meantime, our debt kept increasing to the point I needed to get debt relief. The team at NDR were very polite and extremely helpful in setting my family and I with a plan that we can work with. I would recommend NDR to anyone who needs debt relief.
Reviewed Oct. 16, 2019
Process was fast and covered things I needed to know, people to contact, how to let my creditors know what is going on, how to set up my account and who I should contact if I had any questions about anything.
Reviewed Oct. 16, 2019
Thank you for your help. Your staff was caring and informative. I worked with Eugene and Karen. They were kind in helping me address this sensitive issue. I was scared to call both of these folks, made me feel safe and supportive. I am so grateful for this second chance and look forward to working with you to get out of debt.
Reviewed Oct. 16, 2019
All the process was easy, clear and fast, Mr Waseem ** very professional. The process was done in less than 24 hours which I consider is a success. In my case, they explained the procedure in Spanish, which is also a plus.
Reviewed Oct. 16, 2019
It was very nice, the Salesman Jeramie ** was great, however, the other person, Sandonna, that called and had us sign more documents didn't seem quite knowledgeable when I asked questions. Not her fault, as I am new to this program. You could tell she was reading our conversation.
Reviewed Oct. 16, 2019
Right from the start, and that was just a week ago, from the first phone call I've been patiently and thoroughly helped. I am thankful for this and will continue to do my part in the process. Due to a series of unfortunate circumstances in life, as sometimes happens, I found myself in a bind and I now have a workable way to handle it, thanks to them.
Reviewed Oct. 16, 2019
The first of all, I would like to say Thank you for everything. a) Very faster on services. b) Excellence to explains all details & clearly. c) Closed with apply person & fixed any errors to fill out the form. d) Appreciated your helper NDR team hot worker. Once again, Thank you & Appreciated.
Reviewed Oct. 16, 2019
Loved all the help I received getting started. Everyone I talked to helped me take the steps to get started on this journey to be debt-free. Super friendly people and very informative on anything and everything. I am looking forward to being able to not have debt and with the help from National Debt Relief they are making it easier.
Reviewed Oct. 16, 2019
Jay ** was very professional and informed me about the program. He didn't rush thru and allowed me to ask questions. Howard was speaking so fast sometimes I didn't understand him but i have been in business in the past and believe this is the best avenue for me at this time for me with my situation. I did not expect to be in this situation at this time in my life and I appreciate your help and pray that the credit card companies will not be difficult to work with. I made all my payments on time and in full to them for all the years i have used their cards but the interest rate is so high. I had a credit score of 830 in 2010 and due to my health my life has changed. Thank you again. Debbie **
Reviewed Oct. 16, 2019
Process was quick and thorough. I thought it was very well explained. I found the representatives were very cordial. I would certainly recommend this service to anyone needing debt relief. I feel very good about this program and I am looking forward to working with everyone.
Reviewed Oct. 16, 2019
They were very helpful, understanding and informative. Answered the phone right away, returned calls in a timely manner and were patient with all my questions. I'm going to end up paying about half of what I owed and even less if you take into consideration interest charges and fees. The blow to my credit score initially will be well worth it. Thank you!
Reviewed Oct. 16, 2019
This was a very stress free process. Wesley ** made it simple and stayed on the line and made sure everything was understood on my end and correct. He didn't rush me or sound irritated like some customer service reps. Then Isis was awesome as well explaining the ending of the call and getting the savings account set up. I'm glad I called this company. I feel confident.
Reviewed Oct. 16, 2019
The debt relief counselor that I spoke to Michelle ** was a beautiful person. She helped me feel at ease, I felt very comfortable talking to her. She was very knowledgeable. I appreciate her. She took a load off my shoulders and I thank her. She’s a great representative for the company.. Thank you very much.
Reviewed Oct. 16, 2019
After buying my home two years ago and taking on some home remodeling project, I began to experience some financial hardships, and I was having trouble making any progress on my credit card balances. After mulling over my options and reviewing a few companies' BBB ratings, I decided my best course of action was to enroll in the program offered by National Debt Relief. I had an absolutely fantastic experience with my rep, Aaron **. He was thorough in explaining everything to me, and not just that, but he was extremely patient with me and the numerous questions I had. I want to commend Aaron for being a consummate professional and excellent at what he does. I will recommend National Debt Relief to any and all acquaintances and friends who are faced with a similar situation as myself. Many thanks!
Reviewed Oct. 16, 2019
I just started but feel at ease at this time. I'm just trying to get myself on the right track so I can move on and start fresh. My credit was ok but got tired of living pay check to pay check paying bills and always helping others out, so things are about to change in a positive way.
Reviewed Oct. 16, 2019
I had recently had a very upsetting financial situation occur and I had decided to get some help. I looked into options and I decided to notify National Debt Relief. I was treated very kindly and professionally. The person I talked to was very helpful and understanding of my needs and made the entire process very easy for me. I now can rest better knowing I can get help with my situation.
Reviewed Oct. 16, 2019
My husband Mark Eric ** & I, Brandi Kay ** are very happy we chose Nation Debt Relief to settle all of our credit accounts..Both Rodney and Robert were very professional, and calmed our concerns. I would highly recommend them..
Reviewed Oct. 16, 2019
All representatives were knowledgeable & pleasant. There was no pressure like I'd gotten from other debt relief programs I checked into. I felt like they were here to help me & were actually concerned about my situation. I felt no judgment about my financial situation and was comfortable discussing my finances with the representatives.
Reviewed Oct. 16, 2019
Updated on 07/10/2020: They told me at the beginning how long it was supposed to take, but they also explained to me how to get rid of the debt faster. They gave me a term which was 3 years. As of today I have 2 creditors resolved and every time I called, whoever answered is pretty sharp for what I needed to know.
Original Review: Really helpful and friendly experience. They make me feel safe on this decision with all the information they provide to me and explain everything on detail to better understand of the details on the plan, I'm really happy with all the information I get and the decision I take today.
Reviewed Oct. 16, 2019
I contacted NDR to see what I could do with my credit card debt. I was treated with courtesy and respect. I’m a little concerned how everything will go until I have my savings built up. Will just wait and see!
Reviewed Oct. 15, 2019
So far the service has been excellent, and the reps have been thorough explaining the process and what to expect. While this is an awful situation to be in, I do hope they can help me resolve the issues and help me get back on my feet!
We will do our best to ensure the best deals for you so that you can save the most money and become debt-free as quickly as possible. We're glad to hear that our service has been excellent so far. Please let us know if there's anything else we may be able to do for you during your time here.
Reviewed Oct. 15, 2019
Everything was great and easy, would recommend to anyone! The whole process was explained and communication a breeze. I feel confident that I will be able to complete the program and be debt free. The representative worked with me even though I was at work signing up for the process. He returned all calls promptly which says a lot.
Reviewed Oct. 15, 2019
Very friendly, professional, and helpful. I wasnt sure what to do and they were very informative. I have been in a time of hardship and wasnt sure where to turn and am happy I made the call. I'm looking forward to financial freedom in the future.
Reviewed Oct. 15, 2019
Alicia was very nice and friendly. She made the welcome call very easy and answered all my questions. She was very thorough with her explanations. This process seems daunting, but both of the representatives I have spoken with have put my husband and I at ease and are helping us realize financial future success.
Reviewed Oct. 15, 2019
Everyone has been very professional. They took time to explain the details of the program with no pressure to make any sudden decisions. My decision to go with NDR, was based on their knowledge and ability to answer any question I asked.
Reviewed Oct. 15, 2019
Al **, was very helpful in explaining the format, and this program works. Very informative, very on the spot, very straight forward, now as for the welcome she was very in helping. She was very aggressive in the beginning. After I told "Are you going to hp " or give attitude then she calm down and explained her position and then everything went well.
Reviewed Oct. 15, 2019
The staff at National Debt Relief was very informative and concise. I was guided through the process and informed of each step. My knowledge of the program was tested by providing me with a repeated session of the information provided previously, which I found it cemented the information.
Reviewed Oct. 15, 2019
Aiolla was very kind and patient with the process. Other than the abnormal computer glitch, she delivered great service and attitude. I am very interested to see where my current situation and credit score will be in the upcoming months.
Reviewed Oct. 15, 2019
Everything was explain very clearly and very understandable. I look forward to working with National Debt Relief because I believe that they can help me get out of debt sooner. And to better my credit. Thanks you so much for helping me.
Reviewed Oct. 15, 2019
Jeremy ** was very explicit, accurate and professional during my 90 min phone conversation with him. I would definitely recommend others to National Debt Relief. Hopefully you guys can help me resolve my issues and put me in a better position.
Reviewed Oct. 15, 2019
I feel very informed and comfortable that everything was communicated thoroughly. I also feel that if I have any questions or concerns at any time they will be addressed and resolved completely to my satisfaction. I have hope that this is the best course of action to become credit card debt free.
Reviewed Oct. 15, 2019
Everyone was very friendly and helpful. I will recommend this service to anyone in need of debt. Miss ** was very patient and understanding in all my matters and very knowledgeable and walked me through my issues. After talking to miss ** I felt very relieved and secured..Thank you soo much for your patience.
Reviewed Oct. 15, 2019
Simply the best. Helpful, and supportive. Really thankful for the experience. Felt very welcoming. Everyone I came into contact with displayed something different but overall positivity throughout. Will recommend hands down. Didn’t know what to expect upon starting this task but made me feel like nothing was hard and will be possible to tackle debt that has given me issues. Thanks again for all the help and support.
Reviewed Oct. 15, 2019
I was very fortunate to be contacted back immediately by JAMES **. This young man was so patient, kind and thorough. We spoke for hours on the phone. He is passionate about his customers! A caring listener, he explained the whole process step by step in extreme detail, answering all my questions, so there are NO MYSTERIES. I was told all the possible scenarios and feel that I know what to expect and that I am prepared, and protected by this huge company and their legal professionals.
I was honestly facing frightening life changes, and with this reasonable program, I feel a renewed hope in the future, and will not face each day with dread. The solution is doable and fair. And agents such as JAMES ** provide an education and great comfort. I did not feel shamed or blamed for the hardship I find myself in. I feel only relief and renewed energy. I sincerely feel that James ** and National Debt Relief have saved my life. If you are facing dire financial circumstances as I am due to your debt, no matter the cause, do not hesitate to contact this gracious, transparent, professional company. I hope you get JAMES **! Or someone just as wonderful. I promise you will feel RELIEF, life renewing RELIEF.
Reviewed Oct. 15, 2019
Both Andrew **, and Deana ** were very helpful with the set up and welcome call. They answered any questions I had. Andrew was very detailed with explaining what could and would be done. I would recommend this experience to anyone I knew might need this type of help as much as I did.
Reviewed Oct. 15, 2019
The representatives from National Debt Relief were very helpful and informative. I would definitely recommended them to others. I was not hesitant to reach out to them as they are highly rated by the Better Business Bureau. Although the process was quite lengthy, the representatives were very patient and always asked if I had any questions about the materials being reviewed.
Cheryl, thank you for taking the time to leave a review. We understand that our process can take some time to complete but this is because we wanted to ensure that we cover everything you need to be successful. Please let us know if there's anything else we might be able to do for you.
Reviewed Oct. 15, 2019
It was a beautiful experience talking to the agent OZ ** who took the time to explain how the program works, Which was then followed up by a Young Lady who's name escapes me but all in all I am so Happy I called. As I told the agents you was Heaven Sent. I was leaning so close to bankruptcy or suicide, But GOD step in and sent you guys to me. I really Believe that, SO I THANK YOU, THANK YOU, THANK YOU....
Reviewed Oct. 15, 2019
I had a great experience with the agent Dan. He really put me ease. This debt was heavy and I worried all the time about it. Dan was very knowledgeable and very easy to talk to. He was able to explain everything to me step by step. I also talked to another agent in the welcome call and she was great to work with also.
Reviewed Oct. 15, 2019
Everyone did a great job of keeping me informed. I was very happy with the way they explained everything in a very detailed way. Everyone was very nice and helpful. I will highly recommend this company to friends! I feel confident that National Debt Relief will do a great job helping me to become debt free.
Reviewed Oct. 15, 2019
Great Customer Service and knowledge of services. Both representatives I was assigned to were professional, polite and very helpful in describing the program to me. They were very thorough, made sure I understood everything and every detail of the program and what is expected of me and my part I have to play in getting out of debt. I look forward to this journey, and look forward to becoming debt free and take my life back.
Reviewed Oct. 15, 2019
Ronald was extremely helpful and explained everything in great detail at a pace that was easy to follow. I took notes but I think an outline with a bulleted checklist of his script would be nice to have as a back-up.
Reviewed Oct. 15, 2019
I found the information was clearly explained by Paul **. He was polite, patient, and professional. He had great knowledge of the program and explained it clearly. I felt comfortable enrolling in the program after Paul broke down all the detail and strategies. I hope this all works out for the best after the last few years of economic hardship. Best regards, Shaun
Reviewed Oct. 15, 2019
My experience with the National Debt Relief program was simple and easy. I felt the weight lifted off my shoulders once I talk with Mr **. I would recommend this program to my family and friends that need help with their credit. I wish I knew about this sooner.
Reviewed Oct. 15, 2019
Working with the people at National Debt was easy and quick. They ensured I understood everything that was going to happen, why and how. They were very professional and seemed to really care that I understood everything, and answered all my questions and took the time to ensure I understood the process.
Reviewed Oct. 15, 2019
Had a very good experience with both customer service people on the phone and I will recommend you guys to anyone who is having debt problems. Thank you again for all the help and explaining everything. Will definitely call if I have any questions.
Reviewed Oct. 15, 2019
Service was exceed, had a positive attitude and acute sense of details. Follow up with answer to questions asked. Had great communication skills. Was friendly, provided enough time and listen well. Representative was attentive and knew companies information well. I was able to make decision without pressure from representative. Will recommend to friends and family.
Reviewed Oct. 15, 2019
We desperately needed help trying to get things back on track financially after the devastation of hurricane Michael. Gary and Mikki were amazing in helping us and answering all our questions. They were quick to come to our aid. Within 30 minutes we had help and a huge relief for us.
Reviewed Oct. 15, 2019
My experience with my welcome call and enrollment in the program was very good. Everyone was polite and patient and made sure that I understood everything and was comfortable with my knowledge of the program. Kyle ** assisted me in getting enrolled and he was there for every question I had and made the whole experience easy.
Reviewed Oct. 15, 2019
The set up was very easy. A little lengthy, but overall very easy. the service was very nice and helpful. The website and online account will be very helpful in tracking my progress. I look forward to working on my way to being credit card debt free!
Reviewed Oct. 15, 2019
Excellent customer service throughout the entire program and thank you for helping me in our debt free program. Easy to work with affordable monthly payments. All paperwork done by email and phone. Very easy to get started and explained how we work thru this program.
Reviewed Oct. 15, 2019
Very Professional, explained everything in detail and was eager to listen to any questions that I may have had. He ensured me that I made the right decision and stated that if I need anything or have any questions to please call.
Reviewed Oct. 15, 2019
Justin ** was extremely helpful and understanding when it came to me getting the help I need. I appreciated the fact that never once did he try and push the program on me and how he answered every question I had openly and honestly. He made the process extremely pleasant.
Patricia
Reviewed Oct. 15, 2019
They explained everything completely. When we were done I was very comfortable about the decision I had made to become debt free with them. The staff was very nice. They were very knowledgeable and understanding in a rough situation. I would recommend them to everyone wanting to be debt free.
Reviewed Oct. 15, 2019
It was a well organised and guided experience. The two consumer agents I spoke with were knowledgeable, well organised and detailed. They took their time in explaining all the key aspects of credit consolidation and their role in properly representing yours truly as their client. They made me feel valued and reassured me about my consumer rights during the upcoming journey to pay down my pressing debt.
Reviewed Oct. 15, 2019
The representatives were professional and knowledgeable. It was an easy process. They explained everything step by step and I had no non-answered questions. I would definitely recommend this company to my friends. Thank you for what you are doing for me and my family.
Reviewed Oct. 15, 2019
Very helpful and informative customer service. Ruben ** was very knowledgeable and very patient in everything we discuss. I started this call with anxiety and worry but ended this experience feeling very encouraged and happy about this decision. Thank you the NDR team for your assistance.
Reviewed Oct. 14, 2019
Pleasure doing business with, very professional and knowledge. They know their job very well and willing to take the extra steps to ensure you have all the info. needed to make a reasonable decision. I would for sure recommend to any of my friends.
Reviewed Oct. 14, 2019
Ryan ** was extremely thorough, professional and helpful! This is a very personal situation, and he was very understanding of my CC debt problems! And helped me understand, step by step, the process that I was going to be going through to erase my debt!
Reviewed Oct. 14, 2019
Have been very happy with my experience so far. Everyone has been very helpful and not judgemental. I anticipate that if my experience so far is any indication of my future interactions, I will continue to be satisfied with my experience.
Reviewed Oct. 14, 2019
Everything was said to be recorded. Very polite and helpful. Answered any question I asked and when they could not answer the question they would inform me of such and why. The follow up has been amazing. They are very good at answering phone when they are called.
Reviewed Oct. 14, 2019
The process was easy and fast. The people that worked with me were very helpful in explaining the best way to handle my debt. I am happy to get my debt resolved. I would recommend it to my friends and family.
Reviewed Oct. 14, 2019
Agent was very helpful and assisted me a lot to go over the program. She reviewed the program itself and the guidelines in order to clarify the program. Thank you so much for all your assistance. That helped a lot.
Reviewed Oct. 14, 2019
Brenda was very polite and helpful. If I had questions, she was very patient and explained further anything I was not clear about. She read through the welcome document slowly and I was able to hear her clearly. I appreciate that very much.
Reviewed Oct. 14, 2019
Nikki was great at explaining everything. Looking forward to being debt free. Everything was much easier than I expected. Looking forward to working with you over the next 45 months and in the end I will owe you a huge thank you. Jeff **
Reviewed Oct. 14, 2019
Everything has been very easy to set up. Both people who helped us were very easy to work with. We are excited to get out of debt as and back on track with our money. Thank you for being so helpful with this process.
Reviewed Oct. 14, 2019
Excellent help in setting up this help I needed to get out of the hole I am in and what a savings I am getting with this program. I will for sure recommend to anyone I know is in the same condition I am in.
Reviewed Oct. 14, 2019
Matthew ** was very helpful and explained the process thoroughly and clearly. I have hope now that I can resolve the financial fix I got myself into. Kiara was also very friendly and answered all my questions. I'm looking forward to working with National Debt over the next couple years to get back on track. I would definitely recommend them to anyone searching for help getting their finances back on track. They are also rated A+ by the Better Business Bureau.
Reviewed Oct. 14, 2019
So far my experience with National Debt Relief has been excellent. I saw their ad on the internet and decided to call and see if they could help me. After the initial contact I was connected to Debt Specialist Carol **. She was friendly and efficient, taking me through the process in a simple, straightforward way I could understand. She explained everything and answered all my questions in a way that made me feel very comfortable dealing with a very uncomfortable situation. I received the “Welcome Call” 24 hours later and again was walked through the paperwork that had to be signed and the setup of my “portal”. Again I was very pleased with the young woman who dealt with me and answered my questions with patience.
We’re almost there. National Debt Relief has set up a bank account for a monthly deposit which is much less than my current individual payments and they are going to negotiate with my creditors. I also have a legal team at my disposal if I need it included in the monthly payment. Hopefully the rest of the process goes as well as the start!
Reviewed Oct. 14, 2019
I called NDR as a last resort and I'm glad I did. I was paired with Pedro **. He was very patient and extremely helpful with all my problems. He listened to what I was saying and then offered professional solutions to get me out of debt. I would definitely recommend National Debt Relief to anyone. Thank you for making my life easier. Debbie **
Reviewed Oct. 14, 2019
I put this call off for months, because I thought it would be too stressful and time consuming. Your Reps made this process quick, painless, and TRANSPARENT. I wish I would have made the call sooner. Now, I look forward to being debt free!
Reviewed Oct. 14, 2019
My experience so far has been great. Yes, I would definitely refer my family and friends to National Debt Relief. I received timely and pleasant service. I have been approved for the program and will start making deposits into my account at the end of this month. I look forward to getting on the road to financial freedom.
Reviewed Oct. 14, 2019
Excellent service! Jay ** was very helpful and well informed. He guided me through the entire process painlessly. I could not be more pleased. Reviewed online portal. He will call me to complete the process. Thank you for all your assistance. James
Reviewed Oct. 14, 2019
The experience with your company was very good and very easy. Clinton was very professional and informative of all information. The process was easy to understand and helpful. I would recommend using your company to a friend if they were in need of the same help.
Reviewed Oct. 14, 2019
I would like to say that I had almost given up. National Debt Relief gave me hope. Collections every month just piling up more and more. They made it very easy and were very clear in explaining things. Literally almost to where I didn't have to lift a finger.
Reviewed Oct. 14, 2019
It was an easy process that relieved the stress I felt with the help and no judgement of the specialist that assisted me. They made it simple and made sure I understood each step before we moved on. The welcome call was an added benefit to make sure I understood everything that was explained to me previously.
Reviewed Oct. 14, 2019
The 2 gentlemen were very helpful on talking me thru everything to help me get on my way to being free of debt, they both explained everything to me multiple times just to make sure I fully understood the important documents.
Reviewed Oct. 14, 2019
Very nice and understanding. Explained everything in detail. I’m so relieved I called. Very helpful. Made sure I had # for everything. Always asked if I had any questions. I was so overwhelmed with my debt I couldn’t keep up any more.
Reviewed Oct. 14, 2019
Very helpful and explained everything. I feel like a weight has been lifted. Process went smoothly. I was unsure if I could be helped but glad that everything worked out. Looking forward to working with National Debt Relief. My prayers have been answered.
Reviewed Oct. 14, 2019
I just started, but my experience so far has been quick and pleasing. The person I contacted was understanding and thorough, He walked me through each step of the way. I made my welcome call with the same reception and service. If this goes as they have planned I will be forever indebted.
Reviewed Oct. 14, 2019
Very helpful And informative but hard to understand at times. Would be nice if he could speak better English but he was very helpful. I am looking forward to this working To get me back on financial track and to stay there!
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 14, 2019
The representative, I believe her name was Ms. S. **, was very helpful and thorough with walking me through the process of getting me set up. Thank you for your patience and she sent me information that if I ever needed to get in touch with you.
Reviewed Oct. 14, 2019
Getting enrolled in the program has been a breeze thus far. I cannot wait to be debt free! I already feel like a weight has been lifted off my shoulders. I feel like I can breathe again. This will be financial freedom for my family.
Reviewed Oct. 14, 2019
I called looking for help with my debt. Not knowing fully what to expect. Conner was awesome, easy to understand over the phone, very polite and courteous. After speaking with him about all my credit cards, I knew I had to do this. I am looking to improve my future and savings for myself to prepare for retirement.
Reviewed Oct. 14, 2019
Customer Service was patient and gave detailed information. My representative for National Debt Relief explained the program, step by step. Answered questions and responded to my calls promptly. My representative explained the risk along with the benefits. I felt comfortable during the process.
Reviewed Oct. 14, 2019
Lots of patience and guidance, they followed up with me on every step. They were kind enough to let my husband make his questions, his support is really important to me so that meant a lot. Looking forward for the next steps.
Reviewed Oct. 13, 2019
Great customer service. Abigail was awesome. I will definitely recommend you guys in the future. Everyone was very helpful of making sure I knew and understood what was going to happen with my credit. The program is going to be awesome and I can't wait to be done and be debt-free.
Reviewed Oct. 13, 2019
So far everything has been good. Staff is professional and easy to work with. The monthly payment for me is much more affordable than just making my minimum payments and going nowhere. I'm happy I found the site online.
Reviewed Oct. 13, 2019
Everybody I have spoken with have been extremely helpful and patient. They answered all my questions and made me comfortable moving forward with the process of settling my debt. They offered me a great settlement and cut my monthly bills in half. I look forward to the rest of the process and reclaiming control of my finances.
Reviewed Oct. 13, 2019
I’ve never called for assistance before so having someone with great customer service like Bryan helped put me at ease. He was nice, had a friendly tone and explained everything to me without making me feel rushed. I just signed up so I haven’t had any changes yet, but I’ve already started to refer people because of his way of making feel like I can trust and believe this will really help. Thank you, Bryan!
Reviewed Oct. 13, 2019
Chuck ** and all who I've talked to. Everyone who I speak to is awesome with answering questions and getting new enrolled, they all have been wonderful! Making this experience easier!!! It wasn't a easy decision by no means but after talking with them I've felt a lot better and more relaxed.
Reviewed Oct. 13, 2019
From the short time I have been associated with National Debt Relief my experience has been positive. Everyone has been very professional and answered all my questions. Michelle work very hard on our first meeting to get me started in the program which I greatly appreciate.
Reviewed Oct. 12, 2019
National Debt Relief's reps were very open and professional. Their program was very well explained and they were able to help. They answered every single question and I didn’t feel like anybody was trying to scam me. Enrolling with them was very easy.
Reviewed Oct. 12, 2019
My account representative was very friendly and empathetic to my situation. She presented the program information with knowledge and confidence. She answered all of my questions and made the enrollment process easy. I appreciate that’s I found an alternative to filing bankruptcy and I know if I stick to the program, I will become debt-free.
Reviewed Oct. 12, 2019
Katrina, Erik, and Evelyn were very patient and helpful when it came to my questions and the process. They made me feel at ease and comfortable when explaining to them my debt and how I got into it and I didn't feel judged or pressured. Before contacting them, I was frustrated and embarrassed, but by the time the process was over, my stress about my finances went away. Thank you so much.
Reviewed Oct. 12, 2019
I was originally told that I couldn't be helped but with talking to Sam **, he ended up enrolling me into the program and now I can have a fresh start and be debt free. Thanks Sam. Sam walked me through everything completely and made sure to keep in contact with me about the program and how to get started. Sam and the other ladies did a great job in helping me out and I appreciate everything.
Reviewed Oct. 12, 2019
Went very smoothly... easily understood. Please know I felt this call answered or informed me of any questions I could have possibly asked. I think this is a much needed action to take by using the Welcome Call..especially if you think of anything additional after your original enrollment.
Reviewed Oct. 12, 2019
I was looking for a specialist in debt consolidation, when I got divinely connected to ANTONIO **. ( 10/10/2019 ) He is superb in his explanation & delivery in extensive details of the product you offer. I could not refuse to go with N.D. R. so I have become a client of Nat'l Debt Relief, it is a stress relief. Now I am looking forward to a prosperous financial future by making changes in my spending habits too. Thank you so much. EVELYN ** CALLED ME TODAY AND REVIEW ED EVERYTHING ANTONIO EXPLAINED. She was also so very thorough in details. I have no doubt about my success because I know that I CAN GET YOUR HELP ANY TIME I NEED IT. THANKS A MILLION. I will tell others about this product.
Reviewed Oct. 12, 2019
Tyler was my main contact and he was very helpful and kept in contact while I was waiting to hear on other things. He was always very helpful and took the time to explain things when I had questions. When the welcome team called me to finalize things Kieara was very helpful and also answered all my questions.
Reviewed Oct. 12, 2019
I am very satisfied with National Relief, customer care is excellent, they explain and go over everything with you. The person that helped me knows well her job, very polite and professional. I will recommend this company to anyone that needs help fixing their credit. That’s why National Debt Relief is number one. Thanks for your help!
Reviewed Oct. 12, 2019
So far my experience with National Debt Relief has been wonderful. Mr. Keith **, in the New York office is the person who helped me. He explained in a clear way all the questions I had, and he's very patience and has a great customer service. I would also rate him a 5 stars. I received a phone call within minutes from my online request. This company's work is very efficient and fast. I like it, and will definitely recommend it.
Reviewed Oct. 12, 2019
Best customer service ever. I've never dealt with such nice people! Super understanding and are great at explaining the program! The ease of the program is what brought me to use them! I love that it's hardship based, life sucks sometimes and they are here to help us take the first step in fixing our issues! We can't wait to get out of debt much sooner than we thought!
Reviewed Oct. 12, 2019
Mark ** and the team go to great lengths to ensure that the unpleasant task of resorting my credit is as uncomplicated and as all-inclusive as is needed. While at the same time maintaining a budget that was comfortable.
Reviewed Oct. 11, 2019
Both the initial call and the welcome call were very pleasant. They took the time to explain in detail everything that would happen throughout the process, and made sure all of my questions were answered. Having a lot of debt is a stressful and difficult position to be in, but after enrolling in the program I already feel a big sense of relief!
Reviewed Oct. 11, 2019
So informative and understanding about my situation. Very polite, respectful, and gave me all the details I need. Nothing felt like fine print to me. I know exactly what I am getting into. I'm very happy that I called to get my debt under control. Caly and Jamie are wonderful people and have awesome customer service skills.
Reviewed Oct. 11, 2019
Jeffrey ** helped my Mother through this process and made it quite painless!! He was patient with us, understanding, and answered our questions clearly. I was quite impressed with him!!!! When Vanessa called the following day for the follow up call, she was pleasant as well.
Reviewed Oct. 11, 2019
Great service by Chuck **. And all other staff. Made the process simple. Got back to me in a timely manner. So glad this program is available. I would recommend this service to family and friends. Thanks you so much.
Reviewed Oct. 11, 2019
The process was very easy to understand. I am happy to finally have some relief knowing my credit cards are going to be taken care of without filing bankruptcy. That is the last thing I wanted to do at this time. Thanks again Joseph **.
Reviewed Oct. 11, 2019
This is the beginning stages and my representative getting me into the program as well as the representative working with me from the welcome team were very knowledgeable, patient, and extremely wonderful to work with! I can't wait to proceed and get debt free!!! Thank you two for all you have done for me!
Reviewed Oct. 11, 2019
Both parties that helped me throughout this process did an outstanding job! They were very informative and understanding. I appreciated how translucent they were in a good way. I didn’t feel pressured to do it. This program is an amazing pick for people who have exhausted all options and I highly recommend it for people in dire need. Thanks so much Atif **, Alyssa ** and Chantelle ** for your amazing customer service!
Reviewed Oct. 11, 2019
Everyone with whom I spoke was friendly and helpful. Initial contact was knowledgeable and informative. Application was efficient and timely. I have nothing else to submit, but I do appreciate all the personnel with whom I spoke and/or inter-acted with.
Reviewed Oct. 11, 2019
It was a great experience. Everyone was so very helpful and understanding. They don’t make you feel stupid. I was impressed by the way they handle everything. They treat with respect. I have talked to other debt relief programs and they can’t compare with NDR.
Reviewed Oct. 11, 2019
Handled in a couple hours. Other places wouldn't help me with is problem. Very helpful and very efficient. Very professional, and considerate. Helped whenever I had a question about my debt relief. Helped with a much better offer to get my debt taken care of.
Reviewed Oct. 11, 2019
We are both very pleased with the thorough explanations of this process. We were very nervous but the service representative was extremely pleasant to work with. It's a bit difficult to make the decision to get help but I'm glad we did! Being kind and patient are great qualities for service representative especially on the phone.
Reviewed Oct. 11, 2019
I’m apprehensive about entering into debt settlement, but the National Debt Relief representatives have been very clear about the process and what I can expect, and they’ve been reliable and easy to communicate with. I now feel like I’m not alone in my struggle with impossible debt, and I have new hope that I will be free in about three years. The process is just begun for me, but I’m optimistic and my stress is somewhat alleviated already just knowing there’s an end in sight.
Reviewed Oct. 11, 2019
LaShonda was very helpful and reassuring throughout this process. And the other person that helped me set up my portal last night Thank you. It was difficult making this decision but the staff at Nat'l Debt Relief were very professional and knowledgeable.
Reviewed Oct. 11, 2019
I went to them with not much expectation for success. But I was handled with great professionalism and they were able to address my debts and present me with a debt reduction plan and monthly budget that will get me where I truly want to be. DEBT FREE. I am still amazed they could help me!
Reviewed Oct. 11, 2019
Easy to talk to and work with. I was a little scared and skeptical at first but either the help of my counselor I got the help I need and a jump start on tackling my debt consolidation. It was a very easy and pleasant process.
Reviewed Oct. 11, 2019
They were very professional, friendly and helpful. It took the scary task of debt consolidation and made it painless. I was able to walk away feeling relief and hope for the future. It is easy to get into debt and then spend the next years barely making a dent in it. This will help me to put that part of my life behind me.
Reviewed Oct. 11, 2019
Very good company and very easy to deal with. They are a well-known team and have helped me start to recover my financial problems. They are a respected firm that can help most people in a financial crisis with respect.
Reviewed Oct. 11, 2019
I was able to quickly set up my account through the interest form located on the website. I was promptly called and setup up the service in about 15min. The forms were sent to me and went over by the specialist.
Reviewed Oct. 11, 2019
The service that I receive today from your customer service representative was excellent. I'm glad that you would help me out so that I could get debt-free. With the service that you can provide for me, I could be debt-free within three years. Now that I'm than got into the program I feel good. I'm glad that I decided to join the program.
Reviewed Oct. 11, 2019
Both Scot and Jamie were more than helpful and I actually feel like I can get on top of and get rid of my debt. I look forward to working with this program and everyone I’ve had the pleasure of speaking with thus far. Thank you in advance for changing my life.
Reviewed Oct. 11, 2019
The representative was very helpful, understanding, and detailed about the services offered by the organization. I decided to take a chance and see how effective NDR is, I hope in time I will reach my goal in attaining financial freedom.
Reviewed Oct. 11, 2019
I spoke to Mr. ** regarding my debt situation and he was very patient and polite with me. He answered all my questions and took time to explain every to me that I had questions on. I was very pleased with the outcome. I would refer anybody in need to this company.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 11, 2019
I had a great experience, I am now waiting to be debt-free. Everyone was nice and helpful. I would recommend National Debt Relief to my friends if they need help. What a great feeling I will be out of debt soon. Thanks for all the help.
Reviewed Oct. 11, 2019
Staff is friendly and information and does not rush you through the process. Everything was explained thoroughly and the staff were not pushy or forceful. It was like talking to a friend. The staff were understanding and encouraging about the situation I am dealing with and did not make me feel less than for needing help.
Reviewed Oct. 11, 2019
Max ** was very good at explaining all of my questions and helping me through the process. There were many things I was unsure about and he really helped put my mind at ease. I highly recommend Jay as well. He helped me through the welcome call and answer any of my additional questions.
Reviewed Oct. 11, 2019
National Debt Relief is a great program that can help people consolidate any unsecure debt that they may have on their credit report. Please sign up for this program if you want to help cut cost down on your debt.
Reviewed Oct. 11, 2019
I never saw an end to my credit card debt in sight. I know have an end date to my headache! George was my agent and helped me immediately and thoroughly through the process. If you are in need of relief from your debt this is the company to go to!
Reviewed Oct. 11, 2019
I received a telephone call from Theresa **. She promised to walk me through an on-boarding process with NDR. She had me comfortably signed up in record time. All my questions were answered. I felt relieved to have a support structure for handling my debt burden.
Reviewed Oct. 11, 2019
Adam was very helpful as was the welcome call. There was no pressure, just lots of relevant information to help me make an informed choice. I am looking forward to getting out of this debt! Adam made the whole process easy and understandable. I will recommend NDR to my friends and family.
Reviewed Oct. 11, 2019
This program is a lifesaver. We are saving roughly 28% of our total debt and we’re paying it off within 3 years! Also, our agent Drew **, was so pleasant to with with. She did a phenomenal job! She was very patient with my husband and I and answered every question we had without annoyance or hesitation. I highly recommend their services.
Reviewed Oct. 11, 2019
It was very informative and transparent, and friendly, I'm looking forward to being debt free, so far the process has been good, I'm glad I decided to contact National Debt Relief, I like the fact that I don't pay anything until a debt gets settled.
Reviewed Oct. 11, 2019
The National Debt Relief program is just what I need to get my debt under control. I had gotten myself in a bind and this is an effective way to get my finances under control. The process for completing the application completed was challenging because there is so much about the computer that I had not experienced. The staff was very helpful in my getting through the process.
Reviewed Oct. 11, 2019
The representatives I spoke with on my initial enrollment date and the representative who made my welcome call were kind, thorough and made the process comfortable for me. Each of them took time to explain each step and stopped periodically to ask if I had any questions. Happy.
Reviewed Oct. 11, 2019
Wow! very fast, knowledgeable, and Customer service was fantastic. I just hope everything really works and isn't a fraud. I can't afford for this to go wrong. I cant wait to be debt free, and start getting my credit score up.
Reviewed Oct. 11, 2019
I got walked through each step and every question answered. Very professional, courteous and patient with me. Set my mind at ease knowing I am on the way to be debt free. I definitely recommend National Debt Relief to anyone struggling like I am.
Reviewed Oct. 11, 2019
Everyone that I spoke with was helpful and understanding! I felt very comfortable speaking with these debt relief professionals! They have helped to set my mind at ease, and I will sleep better knowing that National Debt Relief has my back. Thank you so much!!!
Reviewed Oct. 11, 2019
My experience with National Debt Relief, turned hopelessly being in debt, to hope to climb out of debt. The staff I interacted with were very kind, understanding and professional. I am thankful I googled the top ten debt management companies and chose number one.
Reviewed Oct. 11, 2019
National Debt Relief popped up on Google and I saw that they were marked well with the Better Business Bureau. I had three or four debts going with them, and one of them has been paid off then another one is almost paid off. And then one account is gonna be worked on for a while. Everything’s been good with my negotiator. NDR has answered all of my questions, and they handled any concerns I had. And them getting ahold of me or me getting ahold of them has worked around my work schedule. I’m able to manage the payment plan and still afford to live. Everything is going pretty well right now. I’ve recommended NDR to a couple of people who I know are in similar situation.
Reviewed Oct. 10, 2019
My experience was one of the most I have had with a company in a long time. When I was finish I felt so much peace that I just relaxed. Something I have not done in a long time. I have already started calling my family and friend as to they can have a peace of mind.
Reviewed Oct. 10, 2019
Anyone in a financial hole knows how stressful it can make your everyday life. NDR made a very hectic situation as smooth as it could possibly be. There is still work to be done, but at least we know that someone is working for us and not against us. The fact that we can work our way out from underneath this burden is such a relief. Thank you.
Reviewed Oct. 10, 2019
Both Manwa and Taylor provided excellent friendly service. They both have amazing and positive attitudes. It's like I was talking to friends. There was no sense of pressure and made my first experience easy. I'm thankful to have them both on my team. Mahalo!
Reviewed Oct. 10, 2019
Just started and so far so good. Will determine how it progresses when at least 5 months in in my savings account and negotiation can begin on settlement of my debt to my creditors. It is too early to give five stars until I see how it progresses in my favor and how it affects my credit rating as we move along.
Reviewed Oct. 10, 2019
Krystal ** was completely amazing! Non judgmental, kind, and compassionate of my financial situation. I would definitely recommend National Debt Relief to friends and family. Nice Job you guys, Thank you for all your help and giving me some hope for my future.
Reviewed Oct. 10, 2019
Just applied for debt relief and was very stressed but the customer service of representatives from this company are the kindest people I have ever experienced and answered all my questions. Would highly recommend to anyone. The representatives answered all my questions and believe me there was a lot and walked through the process step by step.
Reviewed Oct. 10, 2019
It was a very difficult decision for me to go through a debt relief type program, but the enrollment team made it easy. Rashad was very easy to talk to and explained the process step by step so that I fully understood what to do and what to expect.
Reviewed Oct. 10, 2019
Experience was friendly and informative. Made me feel comfortable. Appeared to care about my situation. Answered all my questions. Process was quick and easy and they explained any concerns I had in detail. They also told me how to manage my open accounts properly so I could manage finance going further until my debt is paid.
Reviewed Oct. 10, 2019
I just signed up today to become debt free. Everyone I have talked to has been very professional and responsive to my questions. I hope this works as well as I believe it will. Being retired and on a fixed income I was one disaster or medical problem from insolvency. I really needed this.
Reviewed Oct. 10, 2019
Huge thank you to Shannon & Ms. ** for a very quick yet informative intro to the program. I never felt rushed or confused as to the content and they patiently described what I should expect. It was done with a ton of professionalism.
Reviewed Oct. 10, 2019
Katherine was very patient and helpful, she explained everything and I am happy that she is helping me get rid of debt! I will plan to follow up once the 4-6 month period has passed and I have seen results. I am very hopeful that this will be sooner than later!
Reviewed Oct. 10, 2019
Robert ** made this painful experience much easier with his expertise and knowledge. This was very thought out decision I had to make, in order to move forward in my life. I feel very safe and taken care of with this program and for that am very grateful!
Reviewed Oct. 10, 2019
It has been a pleasure working with Salvatore. He explained everything in layman terms. I wish that I had learned how to treat money, but being with NDR I'm sure I will learn. I will definitely recommend NDR to anyone who needs help.
Reviewed Oct. 10, 2019
Paul ** assisted me and very informative and cordial. Walked me through the process and took his time to explain any questions I had regarding my account and what to expect throughout the entire process. I look forward to working with Paul for the duration of this endeavor.
Reviewed Oct. 10, 2019
The agent seemed to explain everything quite well. He helped me to fill out forms. Read through documents and explain them.. Customer service seemed to help with everything just fine. If it works as explained will be good. Hope this works as explained.
Reviewed Oct. 10, 2019
Had a very good experience as far as the beginning steps of this program. Everyone I talked to was very helpful and knowledgeable and nice. Made it a nice beginning process in this difficult time for me. Haven’t been through the important part yet which is getting the debt resolved but I’m sure it will go smoothly.
Reviewed Oct. 10, 2019
So far, we have had a good experience with the debt program. It looks to be a good program that will help us to get out of debt with some creditors and bring our credit scores up. We are excited to get started and see how this will benefit us.
Reviewed Oct. 10, 2019
Very easy to communicate my intentions and honest staff. I have been struggling to pay off my debt with good intentions and am falling short and afraid will go bankrupt or lose my home. This was a good alternative to save my face and rebuild credit after a few years.
Reviewed Oct. 10, 2019
Team provided clear detailed information and clarification of regulated guidelines and expectations of Debt Relief Companies. Securing my trust of company and commitment to do what is in my best interest. Team was patient and understanding providing sensible reasoning to enroll in a Debt Relief company like yours. They were not critical or bad mouthing other companies as I shared my past experiences with them. I was at no time pressured into participating in program. Once I made my decision to receive help the team made initial application quick and simple.
Reviewed Oct. 10, 2019
From the first call with Mr. Chuck ** to the welcome call everyone has been very nice and professional to me and my wife. Thank You for helping us in a low point of life. Keep up the good job that you do.
Reviewed Oct. 10, 2019
The company and its diversity in helping people like me who ran upon hard time is exceptional. I was dealing with a lot of soul searching for my dilemma but all of the people were so kind and helpful the process was very comfortable and not embarrassing at all.
Reviewed Oct. 10, 2019
I was impressed how courteous and professional I was treated on the phone. I appreciated the patience Marc had with me filling out the application forms. It was a lot easier than I expected. I only wished my bi-monthly payment could have been lower. It would have made it easier on me if my monthly income was higher. It's going to be a challenge for me to make it each month. I guess this was best way to conquer my credit card debt. Once again I appreciate the time and patience I was given.
Reviewed Oct. 10, 2019
My experience with National Debt Relief was outstanding. They were very helpful and very sincere and caring about my financial needs in order for me to become debt free. They walk me through every single details that I needed to know and made sure I fully understand.
Reviewed Oct. 10, 2019
Contacted National Debt Relief (NDR) and upon telling them my situation concerning my debt, found out there is actually relief out there. My representative was up front with all the details and I am totally satisfied I did the right thing by contacting NDR.
Reviewed Oct. 10, 2019
Unexpectedly I did not plan to have a review that quickly. I really didn't even have time to decline. That can be good and bad. Overall very thorough, kind, and patient. As I couldn't find the paper work they needed.
Reviewed Oct. 10, 2019
Helped answer all my questions, very friendly/caring staff. Expressed the determination of helping and doing the most as possible to help. Guided me through steps, never made me feel uncomfortable. Great work team, always making it possible to communicate. Great communication within another.
Reviewed Oct. 10, 2019
I certainly feel more optimistic about retirement now that NDR was there to help. Getting notice from a credit card company wanting $15,000.00 in debt paid immediately was a real eye opener. Especially if the debt was unknown to me. NDR understood my situation and my initial contact with the company put my mind at ease as soon as we ended the first call. The respect for my time was very important to me. Grandchildren, a 96 year old parent and my job leave little time for other issues. NDR became the most important leg up I have ever received.
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