National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 14, 2019
Excellent service! Jay ** was very helpful and well informed. He guided me through the entire process painlessly. I could not be more pleased. Reviewed online portal. He will call me to complete the process. Thank you for all your assistance. James
Reviewed Oct. 14, 2019
The experience with your company was very good and very easy. Clinton was very professional and informative of all information. The process was easy to understand and helpful. I would recommend using your company to a friend if they were in need of the same help.
Reviewed Oct. 14, 2019
I would like to say that I had almost given up. National Debt Relief gave me hope. Collections every month just piling up more and more. They made it very easy and were very clear in explaining things. Literally almost to where I didn't have to lift a finger.
Reviewed Oct. 14, 2019
It was an easy process that relieved the stress I felt with the help and no judgement of the specialist that assisted me. They made it simple and made sure I understood each step before we moved on. The welcome call was an added benefit to make sure I understood everything that was explained to me previously.
Reviewed Oct. 14, 2019
The 2 gentlemen were very helpful on talking me thru everything to help me get on my way to being free of debt, they both explained everything to me multiple times just to make sure I fully understood the important documents.
Reviewed Oct. 14, 2019
Very nice and understanding. Explained everything in detail. I’m so relieved I called. Very helpful. Made sure I had # for everything. Always asked if I had any questions. I was so overwhelmed with my debt I couldn’t keep up any more.
Reviewed Oct. 14, 2019
Very helpful and explained everything. I feel like a weight has been lifted. Process went smoothly. I was unsure if I could be helped but glad that everything worked out. Looking forward to working with National Debt Relief. My prayers have been answered.
Reviewed Oct. 14, 2019
I just started, but my experience so far has been quick and pleasing. The person I contacted was understanding and thorough, He walked me through each step of the way. I made my welcome call with the same reception and service. If this goes as they have planned I will be forever indebted.
Reviewed Oct. 14, 2019
Very helpful And informative but hard to understand at times. Would be nice if he could speak better English but he was very helpful. I am looking forward to this working To get me back on financial track and to stay there!
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 14, 2019
The representative, I believe her name was Ms. S. **, was very helpful and thorough with walking me through the process of getting me set up. Thank you for your patience and she sent me information that if I ever needed to get in touch with you.
Reviewed Oct. 14, 2019
Getting enrolled in the program has been a breeze thus far. I cannot wait to be debt free! I already feel like a weight has been lifted off my shoulders. I feel like I can breathe again. This will be financial freedom for my family.
Reviewed Oct. 14, 2019
I called looking for help with my debt. Not knowing fully what to expect. Conner was awesome, easy to understand over the phone, very polite and courteous. After speaking with him about all my credit cards, I knew I had to do this. I am looking to improve my future and savings for myself to prepare for retirement.
Reviewed Oct. 14, 2019
Customer Service was patient and gave detailed information. My representative for National Debt Relief explained the program, step by step. Answered questions and responded to my calls promptly. My representative explained the risk along with the benefits. I felt comfortable during the process.
Reviewed Oct. 14, 2019
Lots of patience and guidance, they followed up with me on every step. They were kind enough to let my husband make his questions, his support is really important to me so that meant a lot. Looking forward for the next steps.
Reviewed Oct. 13, 2019
Great customer service. Abigail was awesome. I will definitely recommend you guys in the future. Everyone was very helpful of making sure I knew and understood what was going to happen with my credit. The program is going to be awesome and I can't wait to be done and be debt-free.
Reviewed Oct. 13, 2019
So far everything has been good. Staff is professional and easy to work with. The monthly payment for me is much more affordable than just making my minimum payments and going nowhere. I'm happy I found the site online.
Reviewed Oct. 13, 2019
Everybody I have spoken with have been extremely helpful and patient. They answered all my questions and made me comfortable moving forward with the process of settling my debt. They offered me a great settlement and cut my monthly bills in half. I look forward to the rest of the process and reclaiming control of my finances.
Reviewed Oct. 13, 2019
I’ve never called for assistance before so having someone with great customer service like Bryan helped put me at ease. He was nice, had a friendly tone and explained everything to me without making me feel rushed. I just signed up so I haven’t had any changes yet, but I’ve already started to refer people because of his way of making feel like I can trust and believe this will really help. Thank you, Bryan!
Reviewed Oct. 13, 2019
Chuck ** and all who I've talked to. Everyone who I speak to is awesome with answering questions and getting new enrolled, they all have been wonderful! Making this experience easier!!! It wasn't a easy decision by no means but after talking with them I've felt a lot better and more relaxed.
Reviewed Oct. 13, 2019
From the short time I have been associated with National Debt Relief my experience has been positive. Everyone has been very professional and answered all my questions. Michelle work very hard on our first meeting to get me started in the program which I greatly appreciate.
Reviewed Oct. 12, 2019
National Debt Relief's reps were very open and professional. Their program was very well explained and they were able to help. They answered every single question and I didn’t feel like anybody was trying to scam me. Enrolling with them was very easy.
Reviewed Oct. 12, 2019
My account representative was very friendly and empathetic to my situation. She presented the program information with knowledge and confidence. She answered all of my questions and made the enrollment process easy. I appreciate that’s I found an alternative to filing bankruptcy and I know if I stick to the program, I will become debt-free.
Reviewed Oct. 12, 2019
Katrina, Erik, and Evelyn were very patient and helpful when it came to my questions and the process. They made me feel at ease and comfortable when explaining to them my debt and how I got into it and I didn't feel judged or pressured. Before contacting them, I was frustrated and embarrassed, but by the time the process was over, my stress about my finances went away. Thank you so much.
Reviewed Oct. 12, 2019
I was originally told that I couldn't be helped but with talking to Sam **, he ended up enrolling me into the program and now I can have a fresh start and be debt free. Thanks Sam. Sam walked me through everything completely and made sure to keep in contact with me about the program and how to get started. Sam and the other ladies did a great job in helping me out and I appreciate everything.
Reviewed Oct. 12, 2019
Went very smoothly... easily understood. Please know I felt this call answered or informed me of any questions I could have possibly asked. I think this is a much needed action to take by using the Welcome Call..especially if you think of anything additional after your original enrollment.
Reviewed Oct. 12, 2019
I was looking for a specialist in debt consolidation, when I got divinely connected to ANTONIO **. ( 10/10/2019 ) He is superb in his explanation & delivery in extensive details of the product you offer. I could not refuse to go with N.D. R. so I have become a client of Nat'l Debt Relief, it is a stress relief. Now I am looking forward to a prosperous financial future by making changes in my spending habits too. Thank you so much. EVELYN ** CALLED ME TODAY AND REVIEW ED EVERYTHING ANTONIO EXPLAINED. She was also so very thorough in details. I have no doubt about my success because I know that I CAN GET YOUR HELP ANY TIME I NEED IT. THANKS A MILLION. I will tell others about this product.
Reviewed Oct. 12, 2019
Tyler was my main contact and he was very helpful and kept in contact while I was waiting to hear on other things. He was always very helpful and took the time to explain things when I had questions. When the welcome team called me to finalize things Kieara was very helpful and also answered all my questions.
Reviewed Oct. 12, 2019
I am very satisfied with National Relief, customer care is excellent, they explain and go over everything with you. The person that helped me knows well her job, very polite and professional. I will recommend this company to anyone that needs help fixing their credit. That’s why National Debt Relief is number one. Thanks for your help!
Reviewed Oct. 12, 2019
So far my experience with National Debt Relief has been wonderful. Mr. Keith **, in the New York office is the person who helped me. He explained in a clear way all the questions I had, and he's very patience and has a great customer service. I would also rate him a 5 stars. I received a phone call within minutes from my online request. This company's work is very efficient and fast. I like it, and will definitely recommend it.
Reviewed Oct. 12, 2019
Best customer service ever. I've never dealt with such nice people! Super understanding and are great at explaining the program! The ease of the program is what brought me to use them! I love that it's hardship based, life sucks sometimes and they are here to help us take the first step in fixing our issues! We can't wait to get out of debt much sooner than we thought!
Reviewed Oct. 12, 2019
Mark ** and the team go to great lengths to ensure that the unpleasant task of resorting my credit is as uncomplicated and as all-inclusive as is needed. While at the same time maintaining a budget that was comfortable.
Reviewed Oct. 11, 2019
Both the initial call and the welcome call were very pleasant. They took the time to explain in detail everything that would happen throughout the process, and made sure all of my questions were answered. Having a lot of debt is a stressful and difficult position to be in, but after enrolling in the program I already feel a big sense of relief!
Reviewed Oct. 11, 2019
So informative and understanding about my situation. Very polite, respectful, and gave me all the details I need. Nothing felt like fine print to me. I know exactly what I am getting into. I'm very happy that I called to get my debt under control. Caly and Jamie are wonderful people and have awesome customer service skills.
Reviewed Oct. 11, 2019
Jeffrey ** helped my Mother through this process and made it quite painless!! He was patient with us, understanding, and answered our questions clearly. I was quite impressed with him!!!! When Vanessa called the following day for the follow up call, she was pleasant as well.
Reviewed Oct. 11, 2019
Great service by Chuck **. And all other staff. Made the process simple. Got back to me in a timely manner. So glad this program is available. I would recommend this service to family and friends. Thanks you so much.
Reviewed Oct. 11, 2019
The process was very easy to understand. I am happy to finally have some relief knowing my credit cards are going to be taken care of without filing bankruptcy. That is the last thing I wanted to do at this time. Thanks again Joseph **.
Reviewed Oct. 11, 2019
This is the beginning stages and my representative getting me into the program as well as the representative working with me from the welcome team were very knowledgeable, patient, and extremely wonderful to work with! I can't wait to proceed and get debt free!!! Thank you two for all you have done for me!
Reviewed Oct. 11, 2019
Both parties that helped me throughout this process did an outstanding job! They were very informative and understanding. I appreciated how translucent they were in a good way. I didn’t feel pressured to do it. This program is an amazing pick for people who have exhausted all options and I highly recommend it for people in dire need. Thanks so much Atif **, Alyssa ** and Chantelle ** for your amazing customer service!
Reviewed Oct. 11, 2019
Everyone with whom I spoke was friendly and helpful. Initial contact was knowledgeable and informative. Application was efficient and timely. I have nothing else to submit, but I do appreciate all the personnel with whom I spoke and/or inter-acted with.
Reviewed Oct. 11, 2019
It was a great experience. Everyone was so very helpful and understanding. They don’t make you feel stupid. I was impressed by the way they handle everything. They treat with respect. I have talked to other debt relief programs and they can’t compare with NDR.
Reviewed Oct. 11, 2019
Handled in a couple hours. Other places wouldn't help me with is problem. Very helpful and very efficient. Very professional, and considerate. Helped whenever I had a question about my debt relief. Helped with a much better offer to get my debt taken care of.
Reviewed Oct. 11, 2019
We are both very pleased with the thorough explanations of this process. We were very nervous but the service representative was extremely pleasant to work with. It's a bit difficult to make the decision to get help but I'm glad we did! Being kind and patient are great qualities for service representative especially on the phone.
Reviewed Oct. 11, 2019
I’m apprehensive about entering into debt settlement, but the National Debt Relief representatives have been very clear about the process and what I can expect, and they’ve been reliable and easy to communicate with. I now feel like I’m not alone in my struggle with impossible debt, and I have new hope that I will be free in about three years. The process is just begun for me, but I’m optimistic and my stress is somewhat alleviated already just knowing there’s an end in sight.
Reviewed Oct. 11, 2019
LaShonda was very helpful and reassuring throughout this process. And the other person that helped me set up my portal last night Thank you. It was difficult making this decision but the staff at Nat'l Debt Relief were very professional and knowledgeable.
Reviewed Oct. 11, 2019
I went to them with not much expectation for success. But I was handled with great professionalism and they were able to address my debts and present me with a debt reduction plan and monthly budget that will get me where I truly want to be. DEBT FREE. I am still amazed they could help me!
Reviewed Oct. 11, 2019
Easy to talk to and work with. I was a little scared and skeptical at first but either the help of my counselor I got the help I need and a jump start on tackling my debt consolidation. It was a very easy and pleasant process.
Reviewed Oct. 11, 2019
They were very professional, friendly and helpful. It took the scary task of debt consolidation and made it painless. I was able to walk away feeling relief and hope for the future. It is easy to get into debt and then spend the next years barely making a dent in it. This will help me to put that part of my life behind me.
Reviewed Oct. 11, 2019
Very good company and very easy to deal with. They are a well-known team and have helped me start to recover my financial problems. They are a respected firm that can help most people in a financial crisis with respect.
Reviewed Oct. 11, 2019
I was able to quickly set up my account through the interest form located on the website. I was promptly called and setup up the service in about 15min. The forms were sent to me and went over by the specialist.
Reviewed Oct. 11, 2019
The service that I receive today from your customer service representative was excellent. I'm glad that you would help me out so that I could get debt-free. With the service that you can provide for me, I could be debt-free within three years. Now that I'm than got into the program I feel good. I'm glad that I decided to join the program.
Reviewed Oct. 11, 2019
Both Scot and Jamie were more than helpful and I actually feel like I can get on top of and get rid of my debt. I look forward to working with this program and everyone I’ve had the pleasure of speaking with thus far. Thank you in advance for changing my life.
Reviewed Oct. 11, 2019
The representative was very helpful, understanding, and detailed about the services offered by the organization. I decided to take a chance and see how effective NDR is, I hope in time I will reach my goal in attaining financial freedom.
Reviewed Oct. 11, 2019
I spoke to Mr. ** regarding my debt situation and he was very patient and polite with me. He answered all my questions and took time to explain every to me that I had questions on. I was very pleased with the outcome. I would refer anybody in need to this company.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 11, 2019
I had a great experience, I am now waiting to be debt-free. Everyone was nice and helpful. I would recommend National Debt Relief to my friends if they need help. What a great feeling I will be out of debt soon. Thanks for all the help.
Reviewed Oct. 11, 2019
Staff is friendly and information and does not rush you through the process. Everything was explained thoroughly and the staff were not pushy or forceful. It was like talking to a friend. The staff were understanding and encouraging about the situation I am dealing with and did not make me feel less than for needing help.
Reviewed Oct. 11, 2019
Max ** was very good at explaining all of my questions and helping me through the process. There were many things I was unsure about and he really helped put my mind at ease. I highly recommend Jay as well. He helped me through the welcome call and answer any of my additional questions.
Reviewed Oct. 11, 2019
National Debt Relief is a great program that can help people consolidate any unsecure debt that they may have on their credit report. Please sign up for this program if you want to help cut cost down on your debt.
Reviewed Oct. 11, 2019
I never saw an end to my credit card debt in sight. I know have an end date to my headache! George was my agent and helped me immediately and thoroughly through the process. If you are in need of relief from your debt this is the company to go to!
Reviewed Oct. 11, 2019
I received a telephone call from Theresa **. She promised to walk me through an on-boarding process with NDR. She had me comfortably signed up in record time. All my questions were answered. I felt relieved to have a support structure for handling my debt burden.
Reviewed Oct. 11, 2019
Adam was very helpful as was the welcome call. There was no pressure, just lots of relevant information to help me make an informed choice. I am looking forward to getting out of this debt! Adam made the whole process easy and understandable. I will recommend NDR to my friends and family.
Reviewed Oct. 11, 2019
This program is a lifesaver. We are saving roughly 28% of our total debt and we’re paying it off within 3 years! Also, our agent Drew **, was so pleasant to with with. She did a phenomenal job! She was very patient with my husband and I and answered every question we had without annoyance or hesitation. I highly recommend their services.
Reviewed Oct. 11, 2019
It was very informative and transparent, and friendly, I'm looking forward to being debt free, so far the process has been good, I'm glad I decided to contact National Debt Relief, I like the fact that I don't pay anything until a debt gets settled.
Reviewed Oct. 11, 2019
The National Debt Relief program is just what I need to get my debt under control. I had gotten myself in a bind and this is an effective way to get my finances under control. The process for completing the application completed was challenging because there is so much about the computer that I had not experienced. The staff was very helpful in my getting through the process.
Reviewed Oct. 11, 2019
The representatives I spoke with on my initial enrollment date and the representative who made my welcome call were kind, thorough and made the process comfortable for me. Each of them took time to explain each step and stopped periodically to ask if I had any questions. Happy.
Reviewed Oct. 11, 2019
Wow! very fast, knowledgeable, and Customer service was fantastic. I just hope everything really works and isn't a fraud. I can't afford for this to go wrong. I cant wait to be debt free, and start getting my credit score up.
Reviewed Oct. 11, 2019
I got walked through each step and every question answered. Very professional, courteous and patient with me. Set my mind at ease knowing I am on the way to be debt free. I definitely recommend National Debt Relief to anyone struggling like I am.
Reviewed Oct. 11, 2019
Everyone that I spoke with was helpful and understanding! I felt very comfortable speaking with these debt relief professionals! They have helped to set my mind at ease, and I will sleep better knowing that National Debt Relief has my back. Thank you so much!!!
Reviewed Oct. 11, 2019
My experience with National Debt Relief, turned hopelessly being in debt, to hope to climb out of debt. The staff I interacted with were very kind, understanding and professional. I am thankful I googled the top ten debt management companies and chose number one.
Reviewed Oct. 11, 2019
National Debt Relief popped up on Google and I saw that they were marked well with the Better Business Bureau. I had three or four debts going with them, and one of them has been paid off then another one is almost paid off. And then one account is gonna be worked on for a while. Everything’s been good with my negotiator. NDR has answered all of my questions, and they handled any concerns I had. And them getting ahold of me or me getting ahold of them has worked around my work schedule. I’m able to manage the payment plan and still afford to live. Everything is going pretty well right now. I’ve recommended NDR to a couple of people who I know are in similar situation.
Reviewed Oct. 10, 2019
My experience was one of the most I have had with a company in a long time. When I was finish I felt so much peace that I just relaxed. Something I have not done in a long time. I have already started calling my family and friend as to they can have a peace of mind.
Reviewed Oct. 10, 2019
Anyone in a financial hole knows how stressful it can make your everyday life. NDR made a very hectic situation as smooth as it could possibly be. There is still work to be done, but at least we know that someone is working for us and not against us. The fact that we can work our way out from underneath this burden is such a relief. Thank you.
Reviewed Oct. 10, 2019
Both Manwa and Taylor provided excellent friendly service. They both have amazing and positive attitudes. It's like I was talking to friends. There was no sense of pressure and made my first experience easy. I'm thankful to have them both on my team. Mahalo!
Reviewed Oct. 10, 2019
Just started and so far so good. Will determine how it progresses when at least 5 months in in my savings account and negotiation can begin on settlement of my debt to my creditors. It is too early to give five stars until I see how it progresses in my favor and how it affects my credit rating as we move along.
Reviewed Oct. 10, 2019
Krystal ** was completely amazing! Non judgmental, kind, and compassionate of my financial situation. I would definitely recommend National Debt Relief to friends and family. Nice Job you guys, Thank you for all your help and giving me some hope for my future.
Reviewed Oct. 10, 2019
Just applied for debt relief and was very stressed but the customer service of representatives from this company are the kindest people I have ever experienced and answered all my questions. Would highly recommend to anyone. The representatives answered all my questions and believe me there was a lot and walked through the process step by step.
Reviewed Oct. 10, 2019
It was a very difficult decision for me to go through a debt relief type program, but the enrollment team made it easy. Rashad was very easy to talk to and explained the process step by step so that I fully understood what to do and what to expect.
Reviewed Oct. 10, 2019
Experience was friendly and informative. Made me feel comfortable. Appeared to care about my situation. Answered all my questions. Process was quick and easy and they explained any concerns I had in detail. They also told me how to manage my open accounts properly so I could manage finance going further until my debt is paid.
Reviewed Oct. 10, 2019
I just signed up today to become debt free. Everyone I have talked to has been very professional and responsive to my questions. I hope this works as well as I believe it will. Being retired and on a fixed income I was one disaster or medical problem from insolvency. I really needed this.
Reviewed Oct. 10, 2019
Huge thank you to Shannon & Ms. ** for a very quick yet informative intro to the program. I never felt rushed or confused as to the content and they patiently described what I should expect. It was done with a ton of professionalism.
Reviewed Oct. 10, 2019
Katherine was very patient and helpful, she explained everything and I am happy that she is helping me get rid of debt! I will plan to follow up once the 4-6 month period has passed and I have seen results. I am very hopeful that this will be sooner than later!
Reviewed Oct. 10, 2019
Robert ** made this painful experience much easier with his expertise and knowledge. This was very thought out decision I had to make, in order to move forward in my life. I feel very safe and taken care of with this program and for that am very grateful!
Reviewed Oct. 10, 2019
It has been a pleasure working with Salvatore. He explained everything in layman terms. I wish that I had learned how to treat money, but being with NDR I'm sure I will learn. I will definitely recommend NDR to anyone who needs help.
Reviewed Oct. 10, 2019
Paul ** assisted me and very informative and cordial. Walked me through the process and took his time to explain any questions I had regarding my account and what to expect throughout the entire process. I look forward to working with Paul for the duration of this endeavor.
Reviewed Oct. 10, 2019
The agent seemed to explain everything quite well. He helped me to fill out forms. Read through documents and explain them.. Customer service seemed to help with everything just fine. If it works as explained will be good. Hope this works as explained.
Reviewed Oct. 10, 2019
Had a very good experience as far as the beginning steps of this program. Everyone I talked to was very helpful and knowledgeable and nice. Made it a nice beginning process in this difficult time for me. Haven’t been through the important part yet which is getting the debt resolved but I’m sure it will go smoothly.
Reviewed Oct. 10, 2019
So far, we have had a good experience with the debt program. It looks to be a good program that will help us to get out of debt with some creditors and bring our credit scores up. We are excited to get started and see how this will benefit us.
Reviewed Oct. 10, 2019
Very easy to communicate my intentions and honest staff. I have been struggling to pay off my debt with good intentions and am falling short and afraid will go bankrupt or lose my home. This was a good alternative to save my face and rebuild credit after a few years.
Reviewed Oct. 10, 2019
Team provided clear detailed information and clarification of regulated guidelines and expectations of Debt Relief Companies. Securing my trust of company and commitment to do what is in my best interest. Team was patient and understanding providing sensible reasoning to enroll in a Debt Relief company like yours. They were not critical or bad mouthing other companies as I shared my past experiences with them. I was at no time pressured into participating in program. Once I made my decision to receive help the team made initial application quick and simple.
Reviewed Oct. 10, 2019
From the first call with Mr. Chuck ** to the welcome call everyone has been very nice and professional to me and my wife. Thank You for helping us in a low point of life. Keep up the good job that you do.
Reviewed Oct. 10, 2019
The company and its diversity in helping people like me who ran upon hard time is exceptional. I was dealing with a lot of soul searching for my dilemma but all of the people were so kind and helpful the process was very comfortable and not embarrassing at all.
Reviewed Oct. 10, 2019
I was impressed how courteous and professional I was treated on the phone. I appreciated the patience Marc had with me filling out the application forms. It was a lot easier than I expected. I only wished my bi-monthly payment could have been lower. It would have made it easier on me if my monthly income was higher. It's going to be a challenge for me to make it each month. I guess this was best way to conquer my credit card debt. Once again I appreciate the time and patience I was given.
Reviewed Oct. 10, 2019
My experience with National Debt Relief was outstanding. They were very helpful and very sincere and caring about my financial needs in order for me to become debt free. They walk me through every single details that I needed to know and made sure I fully understand.
Reviewed Oct. 10, 2019
Contacted National Debt Relief (NDR) and upon telling them my situation concerning my debt, found out there is actually relief out there. My representative was up front with all the details and I am totally satisfied I did the right thing by contacting NDR.
Reviewed Oct. 10, 2019
Unexpectedly I did not plan to have a review that quickly. I really didn't even have time to decline. That can be good and bad. Overall very thorough, kind, and patient. As I couldn't find the paper work they needed.
Reviewed Oct. 10, 2019
Helped answer all my questions, very friendly/caring staff. Expressed the determination of helping and doing the most as possible to help. Guided me through steps, never made me feel uncomfortable. Great work team, always making it possible to communicate. Great communication within another.
Reviewed Oct. 10, 2019
I certainly feel more optimistic about retirement now that NDR was there to help. Getting notice from a credit card company wanting $15,000.00 in debt paid immediately was a real eye opener. Especially if the debt was unknown to me. NDR understood my situation and my initial contact with the company put my mind at ease as soon as we ended the first call. The respect for my time was very important to me. Grandchildren, a 96 year old parent and my job leave little time for other issues. NDR became the most important leg up I have ever received.
Reviewed Oct. 10, 2019
Jay ** was informative and personable. His explanations were clear and easily understood. If all agents are as pleasant to work with as Mr. ** it will be an awesome experience dealing with National Debt Relief. I look forward to being relieved of the debts that are being consolidated plus having a little extra each month.
Reviewed Oct. 10, 2019
The program that I have with National Debt Relief is I try to consolidate all my accounts. They're very knowledgeable and very friendly. The enrollment was an easy process and the payment plan is okay. I'm about 40% through the program. Since working with them, I can be more relaxed, and my life is getting better and okay.
Reviewed Oct. 9, 2019
National Debt Relief has shown me that I have hope for my future. I can now breathe a sigh of relief because I have professionals on my side that are qualified to be able to negotiate my debt. I'll be debt free in a matter of a couple of years or less at payments I can afford. Thank you National Debt Relief????
Reviewed Oct. 9, 2019
When I spoke with James, he was extremely nice and informative. He called me after hours (his hours) and talked me through everything in grave detail. We were in the phone for almost 2 hours. He took care of all the questions I had. I was very pleased with my experience, I’m very, very excited to be debt free in a few short years. NDR is such a relief knowing that I will not be stuck in the vicious cycle of credit card debt. All the NDR representatives were nice and answered my questions. I just wish I started with the program years ago.
Reviewed Oct. 9, 2019
The enrollment process was very easy, and extremely professional. There was no "judgement" and everyone from beginning to the end of the enrollment process were kind and understanding. I would recommend this company to any of my friends or family!!
Reviewed Oct. 9, 2019
Amazing service from Javier and Andre. They both helped me fully understand the program, made me feel comfortable when asking questions, never had an issue with me asking questions and were genuinely happy to assist me. They made my experience with National Debt Relief a great one!
Reviewed Oct. 9, 2019
Your customer service is excellent! Great attention to detail and very helpful. I wouldn't have known what to do, but your staff is very knowledgeable and extremely helpful. I appreciated their calm demeanor as I was flustered myself. Thank you very much for all your help, I look forward to working with you!
Reviewed Oct. 9, 2019
I had a great customer experience with National Debt Relief. Everything was explained clearly, and all of my questions were answered. At first, I felt hopeless, but now I feel very confident now. Thanks so much for helping me in my pursuit to become debt-free!
Reviewed Oct. 9, 2019
Everyone was extremely helpful, kind, and courteous helping me through every detail of the process. The staff is extremely knowledgeable and there to answer any all questions I had. I'm looking forward to working with such a great team of dedicated professionals. I'm extremely excited and looking forward to freeing myself of the debt that has been a excessive burden for so long.
Reviewed Oct. 9, 2019
I had a very pleasurable experience through the process to get set up through the reassuring and comforting business exchange with Lia **. Lia is an OUTSTANDING consultant with a very pleasant way about her. She made me feel valued at a time when all I really felt was embarrassment and worthlessness.
Reviewed Oct. 9, 2019
Destiny ** was great at going over the details of the plan with me. She took time explaining just what I had to do. Very Happy with Her. She outline each section of the plan and made sure I signed and got things right.
Reviewed Oct. 9, 2019
The agents were very friendly and patient explaining everything to me. This company was recommended to me by a friend who had a very good experience. I would definitely recommend this to other people. I am definitely looking forward to being debt-free.
Reviewed Oct. 9, 2019
Thumbs up. They really help for debt problem like I have. Respond right away explain every details to you. Good team. I’m really thankful to National Debt Relief. Good in less than three years, my credit score improved a lot.
Reviewed Oct. 9, 2019
Excellent customer service... very concise information and very polite. They make you feel supported and importantly stress relieved. I definitely recommend this business company to anyone that is struggling through high-interest debts and can't find the solution to your debt stress.
Reviewed Oct. 9, 2019
Outstanding people and help a pleasure working with the reps that explained everything to us and made sure both sides understood the actions taken and those to be taken by both parties and made us feel comfortable to deal with. Nice folks.
Reviewed Oct. 9, 2019
Good customer service, staff were great! They sure know how to take care customer and we’re really helpful. I would definitely recommend this to a friend and family. I really appreciate all of your help. Lisa was so awesome, she really helped me from beginning to the end.
Reviewed Oct. 9, 2019
Very kind and helpful, explain the program in details using a step by step process stopping from time to time to ask if I had any questions, back to to explaining the pointing all what my role in the program mean, on-time payment and keeping the inform to any changing that may come about.
Reviewed Oct. 9, 2019
All the member that help me to enroll the program, Sam and Javier are very helpful and informative. They are very friendly and easy to talk with. They make sure that I know what I'm signing up for and give me the bigger picture of what's gonna happen in this coming months. Without National Debt Relief program I won't know when I can pay off all my credit card debts and I can't move forward with my life.
Reviewed Oct. 9, 2019
The people who worked with me were very professional and also very kind and patient. They answered all my questions and explained every option for each of my accounts without judgment or pressure. I would recommend them to anyone struggling with overwhelming debt.
Reviewed Oct. 9, 2019
I feel everything went smooth, my questions were answered and I feel confident I made the right decision. I know there are people I can contact If I have any issues which is helpful. I like that I can log into my account and see what's going on as well.
Reviewed Oct. 9, 2019
Every person I spoke with at NDR was amazing! No judgment, very thorough and helped so much with all of our questions. Melodie was amazing with her assistance, she returned calls in a timely manner and if she didn't have an exact answer she asked someone who did know so I didn't have any questions unanswered.
Reviewed Oct. 9, 2019
I appreciate the respect and non-judgment towards my situation. The transparency was also great, helping with feeling more comfortable and confident in using the NDR program. Thank you for the excellent customer service. I will suggest NDR to family and friends struggling to overcome financial hardships.
Reviewed Oct. 9, 2019
The representatives I spoke to appeared to be attentive, knowledgeable, patient and responsive. When they were not sure of an issue, they immediately looped in a supervisor, who was able to assist. I feel more at ease now that I will be able to get out of my Credit Card debt.
Reviewed Oct. 9, 2019
So far my experience has been great! Both representatives that I spoke to were very knowledgeable and have been very helpful and understanding! They explained everything very thoroughly and I am confident they will be there whenever I may have a question or concern. Thank You!
Reviewed Oct. 9, 2019
The enrollment process was clear and simple. The account rep. went over the whole process from beginning to end. After getting a clear understanding of the plan I felt comfortable trusting NDR. Thank you for all your help and understanding.
Reviewed Oct. 9, 2019
Andre was patient and knowledge. When I first spoke to NDR in August my experience was much different and would not have entered the program with the rep I was speaking to in August. Luckily Andre was the rep that answered the phone when I called to inquire about more information. After my conversation, I felt comfortable with the program.
Reviewed Oct. 9, 2019
So far, the experience has been great and helpful. I will not know the whole experience until all is done and settled. Once I am debt free I will have more to add to my experience and be able to give you more feedback, but as I said everyone I have talked to so far has been great.
Reviewed Oct. 9, 2019
Even though I have not yet begun the program, I am set up and ready to go because of the amazing customer service that I have experienced. I am so excited to get going, and to get my life back. I already have such peace of mind knowing that these guys are on my side.
Reviewed Oct. 9, 2019
After hesitating for days, I made the call to NDR. The initial relief was instantaneous! All representatives that I have talked with have been courteous, respectful, and professional. Immediate response completing paperwork and I'm on my way to financial freedom! I highly recommend NDR!!!
Reviewed Oct. 9, 2019
Ever since I started the process everyone who helped me was very helpful and kind. Not only did they make the process easier but even late at night, in his timezone, he was still very kind and helped me step by step going through every email and making sure everything was completed perfectly with a cheerful attitude. Even early in the morning I was helped by a kind man who was patient with me while I was getting everything done. This was one of the best experience I've ever had. Thank you for everything.
Reviewed Oct. 9, 2019
Just getting started with this process but I have had a positive experience so far, I look forward to working with NDR and sharing my experience with friends and family. The representative Christopher who I started this process with was very helpful and understanding of my situation and I'm very grateful.
Reviewed Oct. 9, 2019
This was a very touchy situation in my life. Getting humble and setting aside pride/ego to admit my un-manageability with my debt. They made my experience seamless and not feel so embarrassed. Was easy and stress-free. Highly suggested! I am looking forward to now having debt issues behind me. Finances can be so very overwhelming in such an unaffordable society for a single Mom with no additional income.
Reviewed Oct. 9, 2019
NDR seemed too good to be true compared to other debt relief programs. But after receiving in-depth information on how NDR works and the assistance made me understand and comfortably go with the program. I am still little worried with the prospect of dealing with creditors but understand the process will take time and that NDR will handle all the heavy lifting.
Reviewed Oct. 9, 2019
The two young ladies who worked with me were amazing! They were able to answer all of my questions during the call. I would recommend to anyone who is in the same predicament as well. It was stress free and simple to complete the process.
Reviewed Oct. 9, 2019
Was an easy process and was made very comfortable with the decision to choose NDR in my situation. Communication was made very easy over email and over the phone. No delayed responses nor wait times. Can't wait to finish the program and be debt free.
Reviewed Oct. 9, 2019
When my wife and I first contacted National Debt Relief we were very skeptical about their services and was waiting on the request for upfront fees. Needless to say we were shocked when they listened to us and did not talk down on us. Both people we talked to was sincere and listened to our concerns. They treated us with respect.
Reviewed Oct. 9, 2019
Very easy to work with and very timely response. Quick approval and excellent service. I had a very nice assistant who answered everything very confidently. Impressed with the ease of getting the job done. Appreciate the time spent explaining the whole loan process. Thank you.
Reviewed Oct. 9, 2019
The NDR is a dream come true. It is my hope that this process is advantageous for me financially. Also, the specialist were amazing. Their patience and knowledge really compelled me to take this leap of faith. Lastly, I will recommend this program to other individuals that are experiencing the same financial woes that I am experiencing. This is my first step.
Reviewed Oct. 9, 2019
It was extremely easy to enroll in National Debt Relief's program. I have almost another year left to complete the program. I'm good with it all.
Reviewed Oct. 8, 2019
When you talk to someone with a Plan to stop the bleeding you automatically get a feeling of relief. The people I talked to let me know even though I thought the problem of my debts seemed insurmountable they had been there before and it was possible if I stick to the plan to be debt free. Thank you.
Reviewed Oct. 8, 2019
The representatives are all very friendly and helpful. All communications are very clearly explained to me. I really appreciate the help. Keep up the great work that's helping people like me in financial hardship. I can't wait the day I am debt free. I will recommend your great service to others I know need the same service once I have felt the great experience. Thank you.
Reviewed Oct. 8, 2019
Representative was very helpful, I please with the information given. And the questions answer in a timely manner. I am pleased to know that there is out there when you get in a financial crisis, so looking forward to being debt free.
Reviewed Oct. 8, 2019
I had a great experience, the representative was courteous and informative about National Debt Relief. He/she answered my questions and was knowledgeable about the program through NDR. They gave me contact numbers and information in case I had questions.
Reviewed Oct. 8, 2019
I was helped quickly and efficiently and all of my questions were answered and they are beginning to help me resolve debt, even though it will be at the expense of my credit score. I hope to have my debt resolved by the time I have my wedding in October of 2021.
Reviewed Oct. 8, 2019
My experience has been fantastic. The agents were straightforward with me and everything they said matched the paperwork I signed later. They were patient and friendly through the entire process and I could not be happier. All of my questions were answered and I am happy with the beginning process.
Reviewed Oct. 8, 2019
My experience working with Dean ** helping me with relief regarding my debt was excellent. He explained everything regarding the program perfectly. And my welcome review with Ms. ** was excellent also. I feel better now that I am enrolled with National Debt Relief.
Reviewed Oct. 8, 2019
Brianna was excellent and Eric ** was excellent too. They both did an outstanding job in helping me. I am very pleased with their work. Two great Customer Service Representatives. I know, I will get the satisfaction that I need in getting freedom in my financies. I am so please with, I can begain to breathe again.
Reviewed Oct. 8, 2019
Yesterday I spoke to Andrew ** and he was amazing. He went step by step, I understood what I was signing. Me and my husband feel relieved already and feel like we're in great hands. We don't feel like we're stuck in a rut, our second baby boy will be here next month and now we got our budget managed properly. We finally realized we can start saving and also rebuild our credit up. Thank you National Debt Relief and thank you Andrew for being patient and kind.
Reviewed Oct. 8, 2019
Everybody was kind and helpful. They told me what to do, and where I have to go for help. They let me know what will be happening with this account. I just would like to thank everybody that helped me out.
Reviewed Oct. 8, 2019
Admitting that your debt is out of control is embarrassing and no one made us feel bad. We really are going to get the help we need with this service. So thankful that we found you and look forward to success.
Reviewed Oct. 8, 2019
Thank you for all of your help. It was invaluable. I can breathe again and I'm hoping this will do the trick. I am nervous about the contacts between the creditors and myself. I do appreciate all you have done. This will allow me a new beginning to a new part of my life
Reviewed Oct. 8, 2019
Very nervous about taking this step and admitting where I went wrong. The 2 women I spoke with Did a good job of reassuring that this is a good thing to do and to get myself out of this mess I created. Actually wish I had something to show for how recklessly I used these cards, but I don't. Pretty ashamed at the situation.
Reviewed Oct. 8, 2019
So far, the initial intake service has been great - the team was courteous in explaining and ensuring that I knew the ins and outs of the program. I know the expected costs, how NDR will help, and available resources if any issues arise. We'll see how things go from here.
Reviewed Oct. 8, 2019
Both Parker, and the young lady, were very professional, and I really think both are an asset to your company. They were knowledgeable of everything. I know that if all your employees, are this knowledgeable of the company procedures, then I will thoroughly enjoy working with your company.
Reviewed Oct. 8, 2019
I find out about National Debts Relief from a good of mine.. Thanks you!! :Kevin: Although I had to said it’s a very long conversation with Kester I’ve got everything worked out for me with my program. Kester is very very helpful and great customer service. Thank you to national debt relief????
Reviewed Oct. 8, 2019
Needing debt relief is not something I could have foreseen. But it came to that and National Debt Relief's name continued to show up at the head of the pack. I have had a positive experience so far in getting on-boarded. There were a couple missed emails by my rep Dwyane at around the 20 yard line and I almost gave up, but he reached out a couple of days later and told me about server issues. Dwayne was great to work with and thorough. I forget the name of the rep who did the welcome call afterward because he spoke so fast that I had to stop him a few times and get him to repeat himself, but he did have all my information accurate. Now I brace myself to have my creditors calling and emailing while NDR works on my behalf, so let's see how things go. I am hopeful.
Reviewed Oct. 8, 2019
I had a very easy and welcoming experience. The customer service was great and I felt very comfortable. Everything was thoroughly explained to me and I didn’t feel like they were trying to hide anything or take advantage of me.
Reviewed Oct. 8, 2019
Absolutely, a wonderful experience working with National Debt Relief. Saved me thousands of dollars and helped me work with all of my lenders to come up with a payment that i can actually make. I highly recommend using this service.
Reviewed Oct. 8, 2019
My experiences in phone conversations with the various staff have been informative and helpful in taking me through the complicated process of managing my debt load. My initial contact with Drew ** walked me through your services and what alternatives were available to me. I have had a number of conversations with different staff members. Each has been patient and cheerful. I had many questions/concerns that they were able to answer for me. I'm sure that I will have more questions going forward and was assured that all of my questions and concerns would be address in a timely manner. Thank you.
Reviewed Oct. 8, 2019
So far, the customer service has been fantastic! Everything was explained in detail and my best interest was taken into consideration! I would definitely recommend this debt relief program to anyone. And most importantly, they are there to help you with no judgment!
Reviewed Oct. 8, 2019
All the steps of the process that is needed to get out of debt with the help from, NDR, was explained in full. I look forward to working with NDR and also will abide by the contract rules and regulations.
Reviewed Oct. 8, 2019
Both Ari ** and Amanda ** were very helpful. Ari ** carefully explained how the program works and what I should do and not do which was quite understandable. on the welcome call, Amanda ** went over the package with me with great care and I am satisfied with the program as it was explained to me.
Reviewed Oct. 8, 2019
I made some pretty bad financial decisions (along with some things out of my control e.g. medical bills) that lead me to this point and completely own up to them; at the point I called I had two options - file for bankruptcy or apply for a debt relief loan. I decided to go with the latter and I'll freely admit, I was NERVOUS calling in.
Kester ** was the gentleman that helped me figure out the best option for me. After doing a soft pull on my credit score, he laid out all the debts I had in a clear and concise matter. He was EXTREMELY helpful through the entire process, had a calming voice (I can't overstate the importance of this as anyone looking into this is obviously already stressed to the max due to debt), and helped me set up a plan that perfectly fit my needs and budget while also giving me enough wiggle room that I'll probably be able to pay off all my debt in less than half the time they quoted me.
The most important part of this review to me, and something I can't stress enough, was his kindness. Never once did I feel like I was getting judged for being irresponsible, but towards the end of the call he told me, "Hey, man, listen. Don't feel like this is the end for you. You obviously had good enough credit to get these high limit cards at one point and you'll get back there again." That sort of kindness has been rare with other debt relief companies I've dealt with in the past and, above all else, the main reason I will recommend NDR to anyone else I meet facing financial hardships. Great job, Kester, and thanks for making me feel like more than just a number!
Reviewed Oct. 8, 2019
Jaime and Menho were great to work with. They patiently walked me through the entire process answering all questions I had in a very professional manner. Not condescending in the least. I am looking forward to getting my finances back into control with their help.
Reviewed Oct. 8, 2019
It was easy and pain free. Everything was explained thoroughly. I wish I would have started this process when I first developed issues with paying my bills. I can breathe easier today. I am thankful for the helpful people I worked with in this company.
Reviewed Oct. 8, 2019
Very easy process. I was very nervous to even call but they made it easy and comforting. I would highly recommend to anyone experiencing financial hardships such as my own to call and check it out. The counselor that I spoke to was direct and answered all my questions in a fast yet not stressful way. Thank you!
Reviewed Oct. 8, 2019
Robert ** and the representative I spoke with to underwrite the account were both excellent in their communications. They both were very patient and rendered excellent customer service. I feel as though a weight has lifted. I appreciate that I have support throughout the 36 months where I can speak with you at any time. I can also track everything on the portal.
Reviewed Oct. 8, 2019
I was grateful to be able to have such a knowledgeable agent explain and walk me through this process. Thank you Hogan. I was stressed out and feeling hopeless in my situation and overwhelmed with debt. I now have hope and can rest easy that I won’t have to go through bankruptcy.
Reviewed Oct. 8, 2019
I'm so glad I called NDR! Each person I spoke with was extremely professional, thorough, understanding and helpful. Debt can be very daunting and debilitating, but I feel confident after talking through all the steps with them that they'll be able to resolve my debt with the plan provided, and within the timeframe - saving me an unbelievable amount of money.
Reviewed Oct. 8, 2019
Excellent customer service! They are friendly and knowledgeable and helpful. I enjoyed conversing with them about questions and concerns that may have popped up! I am pleased and comforted to know that I am in good hands in this journey towards a reduced debt life which would have taken a bit longer without their help!
Reviewed Oct. 8, 2019
The thing I loved about the initial and welcome call is that they were truly there to help you and help you understand the process and how it all works. I asked multiple questions and they took their time to explain everything and the timeline of everything.
Reviewed Oct. 8, 2019
I had a very great experience and all my questions were answered. I was super nervous about getting started with the program, but my representatives were very personable and understanding. I am still hoping that I made the right decision, but I feel like I have. Im looking forward to having them in my corner to help eliminate the stress with debt.
Reviewed Oct. 8, 2019
Your team was extremely helpful with starting up my account. All information was clear and well explained, while being pleasant to speak with. I look forward to clearing up my debt and working with your team. You have offered me a sense of relief with this financial burden I've been carrying.
Reviewed Oct. 8, 2019
We spoke with Markus and Javier who helped us through the entire process, which was straightforward and easy to understand. We intend to complete the program as quickly as we can to get out from under our debt. Definitely a program to look into if you are struggling. The only issue is that not all of our debt could be included, anything under $500, which would have provided greater relief.
Reviewed Oct. 8, 2019
Everyone has treated my case with urgency and with a genuine desire to help. I inquired about the process at the beginning of the day and was finished with the process by mid afternoon. Would highly recommend this to any person seeking help or counseling with their financial situation.
Reviewed Oct. 8, 2019
Daniel. ** and Steph. ** have been extremely helpful and pro. Although my I still need to see what my settlements will be. I'm extremely thankful that I can be one step closer to being stress free and in the right direction to becoming debt free.
Reviewed Oct. 8, 2019
I was very satisfied with the help that your people gave us. They were very helpful and answered our questions as we went thru everything. Thank you very much for your help and accepting us into your program. It's a true blessing!!
Reviewed Oct. 8, 2019
I did a little bit of research and I talked to NDR on the phone. They seemed to give me a decent deal on what I was trying to do, so I signed up with them. There was a rep that answered my questions, and she was very nice. And so far, everything that she said is coming true at this point. I'm right in the middle of their negotiations with credit card companies. The results aren't in quite yet, but so far, so good. They've settled with about two-thirds of my credit card companies, at this point. And they've negotiated and settled satisfactorily.
At first, the phone calls from those credit card companies were out of this world. I wish they could have changed my contact number for those phone calls to them. It would have been a less stressful for me. But after a while, you just explain what's going on, and the credit card company stopped calling me and realized what I was doing. I was going for a negotiated settlement and that seemed better to them than bankruptcy. I had some health issues that I'm dealing with as well. NDR said that they would stand behind me if I had to go to court. But I don't think that's gonna happen, because so far, so good.
Reviewed Oct. 7, 2019
Both of the representatives, Nathalee ** and Atif ** that I spoke with during the application process were very nice and informative. The welcome call representative was also very nice. The process was long but I am seeing the light at the end of the tunnel hopefully.
Reviewed Oct. 7, 2019
Very good service and attention. Highly thought out service. Impressed so far. From the first associate to Myles closing the deal, and then the welcome call. I expect my satisfaction to maintain this level as I go through the program.
Reviewed Oct. 7, 2019
Ben explained the program very well, covered everything, and made sure I understood. Made the process simple & smooth, and was able to get all set up in 1 day. Very satisfied with the customer service & set, grateful for the help!
Reviewed Oct. 7, 2019
Very happy that I decided to go with National Debt Relief. Very professional staff. Very courteous and willing to help. I wish everyone the best. I hope you can finally get out of debt, with this program.
Reviewed Oct. 7, 2019
Nathan ** is great! He explained everything and made sure I understood before moving on. He was very patient and answered all my questions. Because of the time difference it has been hard to connect on the phone but Nathan had no problem corresponding with me via email. I'm really sorry but I cant remember the lady that helped with my welcome call but she was great as well. She was very pleasant and also made sure I understood everything and double checked that all my info was correct.
Reviewed Oct. 7, 2019
Our experience with agents was very good. They helped us thru many questions and answered them for us. We hope we have done everything they have ask us to do. They were very informative. We would like to thank them for taking the time to work with us. James and Kathy
Reviewed Oct. 7, 2019
I feel things went very well no complaints. I would tell people about this company no problem. The people were very helpful and did their job well. I would be happy to recommend this service to anyone who would ask me.
Reviewed Oct. 7, 2019
The entire application and enrollment process was entirely smooth. I quickly had all questions answered, was approved, and received further explanation of the process. I would absolutely recommended National Debt Relief to any person that is struggling under the burden of credit debt!
Reviewed Oct. 7, 2019
The people I corresponded with were very informative & pleasant to speak to. They walked me through the process giving me time to ask questions. I feel a huge sense of relief. Already & am 100% committed to follow through.
Reviewed Oct. 7, 2019
Fantastic customer service Steven and Vanessa. A huge load has been lifted off my shoulders. I felt as if life were crashing down on me after losing my spouse and business. You have helped me to look forward to a future again.
Reviewed Oct. 7, 2019
Consumer services is very great and made everything super easy. I would recommend this service to my friends and family. I’m glad that I chose National Debt Relief cause I was really stressed out on all my debt. Thank you very much.
Reviewed Oct. 7, 2019
After discussing my situation with Joshua he made me feel very comfortable and at ease to share my financial situation with him. He was very helpful in the process by explaining the program very thoroughly. He often asked if I had any questions and once he sent me all the information he gave me time to review the information and I was able to contact him versus he contacting me which would have caused me to feel like this was more about the company making money versus truly being concerned about my situation. The overall process was quick and now I feel I am on my way to financial freedom again.
Reviewed Oct. 7, 2019
Very helpful and nice. I had a few questions and they were very helpful in helping me. I was walked through the whole process and they kept everything very professional and gave me a lot of insight with what to do when the creditors contact me about missed payments.
Reviewed Oct. 7, 2019
Both individuals I spoke with on the phone were very friendly and helpful. All of my questions were answered and I was not left wondering. I appreciate the level of professionalism by both individuals in understanding my circumstances in which I had to reach out to National Debt Relief for help.
Reviewed Oct. 7, 2019
My initial call and the process was handled very respectfully. Robin was my first contact and she understood my situation. She handled my case in a kind way yet professional. It regretted needing to make the call but she made the experience less painful.
Reviewed Oct. 7, 2019
I was very nervous when wanted to try National Debt Relief but you guys make it easy and comfortable for me to go ahead with the process. I cannot wait to start the program and headed my way to debt free. Thank you.
Reviewed Oct. 7, 2019
I cannot thank this co enough!! They went above and beyond to get me the best help for my situation this co is truly a Godsend to not just me but others thanks again ???? I just know that after I had gotten off the phone sat I could just feel my body relax I said to myself I got myself in this situation but they are ready to help me begin this journey.
Reviewed Oct. 7, 2019
Darryl did a great job helping me set up this account and assuring me that National Debt Relief can help with consolidating my loans and lowering my payments. She was very good at relating to me as a customer and answered all the questions I had. The process was quick and painless. Thank you and look forward to working with your company.
Reviewed Oct. 7, 2019
Everyone was very helpful and very patient with me and very pleasant to talk to. I would recommend your company to anyone who is struggling with debt. Thank you for being a company that helps people get back to a normal way of living Without worry.
Reviewed Oct. 7, 2019
It seems easy. I hope it works. The people I’ve worked with convinced me it’s possible. I’ve been paying minimum payments for years and it never gets easier. The payment is almost equal to the interest they add on. I hope this works for the sake of my family. Living paycheck to paycheck isn’t easy. I wish this didn’t happen to me but it did. I’m gonna get past this.
Reviewed Oct. 7, 2019
Very helpful and informative. This is a very sensitive matter and they made me feel like I could complete this program if I remain patient. Everyone was very helpful and I will recommend to a friend in the future if they need this type of assistance.
Reviewed Oct. 7, 2019
Justin was amazing. Super informative, patient and understanding. Our call got disconnected at one point and it was a little patchy but he called back in a timely manner. He worked really hard and I felt that he really cared to help me with my debt. Isis was my rep for the welcome call and she answered the remaining questions I had. She was super patient with me as well.
Reviewed Oct. 7, 2019
They are quick to answer any questions, very informative, helpful and kind and eager to do to anything. I really enjoy working with them. I will most definitely be referring them to my friends and family. Thank you for all your help.
Reviewed Oct. 7, 2019
Your representatives were so helpful and answered all my questions. I feel much better after speaking with them. This is a difficult decision to make. After speaking with your representatives I felt much better about my decision. Sometimes life throws you curves that keep you from being able to pay your debts on time or even at all. I would definitely recommend National Debt Relief to anyone who needs help getting out of debt.
Reviewed Oct. 7, 2019
My Experience was a reassuring experience. I reach out to NDR I got Michelle ** as my Debt specialist. Her calming voice and confidence built my confidence by letting me know that she can help me and it will be okay. I was really hard on myself for getting in this situation. Michelle gave me the confidence I lack for so long. Thank you Michelle. You are GOD sent.
Reviewed Oct. 7, 2019
I saw one of NDR's ads, and it sort of appealed to me. It was easy to enroll with them and I did on the phone. I've been with them for about a year and three months, and at first, they were a little faster than they are now. Maybe, I don’t send enough money for them to negotiate the rest of my creditors, but it’s not bad. I made an attempt to settle a Capital One, and I’m not real sure how that works, because I pay Capital One a dollar a month for almost two years. In 2021, I have to make a full payment of $1,300.
It seems like when I started out initially, they did a better job negotiating. And now that I haven’t negotiated with my other Capital One, and there are probably three or four other people, the interest seems to still be building, so when we do settle, it’s not as exciting to me. But I like NDR. I had 10 creditors and I only pay NDR $478 a month. But now, I’m a little skeptical to go up, because is it really gonna go toward my creditors or what happens if I decide to go up to 500 or 550? But working with NDR put the pressure off. My credit score took a dive, but they all do. But my credit score is beginning to creep up. From the 300, it’s up to 600.
I get excellent service from NDR when I call or have questions, and that makes me happy. They don’t blow me off. But they could negotiate a little faster. On occasion they have called and said, “We have an offer but we need you to send in extra money, if you can, by this date.” And that works well for me. And I had to come up with 1,800 or some amount of money to settle one of my debts.
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