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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    Page 101 Reviews 14775 - 14925
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 14, 2020

    Updated on 10/21/2021: National Debt Relief’s service was awesome. Anytime I called them, they answered my questions thoroughly. Sometimes, they called me back. They told me that if I gave a little extra, it would help reduce that particular debt. I lost my job and gained it back right in the middle of the program so I was able to escalate my fines. I'm finished with the program and working with NDR got me out of the debt as a problem. I didn't know how to get out of it when I lost my job. Now, my credit scores have gone up where it's right below very good. They encouraged me to do this, this, and this. I still kept several accounts open and paid on them regularly. NDR helped me all the way and I can see daylight at the end of the tunnel.

    Original Review: Excellent service level and communication. Anwar ** was awesome in handling my claim and answering all my questions. After talking to **, all my anxiety was gone and I was ready to trust him and this company. I will highly recommend this company to all my friends.

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed May 14, 2020

    Excellent both Daniel and Karim were both very helpful. It was very helpful and felt more peace of mind. The process went pretty quick and made me feel less stress knowing I was actually getting the help I needed and the boys made it a breeze so can honestly say this took a lot of writ of my mind knowing I actually am doing something to take care of my situation and the boys walked me through all the way.

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    Staff

    Reviewed May 14, 2020

    My experience was very good. Both individuals I spoke with were very courtious and answered my questions. Explained everything so I could understand the program and process I need to follow. Thank you very much for the assistance. Michelle **

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2020

    I was very pleased with the welcome call. The woman I talked to was very kind and courteous, and also moved the call along at a brisk pace, in order to not waste time, but answered any questions I had clearly and in a professional manner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2020

    Want to Thank everyone at NDR for being there when I needed help, great communication, easy access and took care of my situation professionally. Jay who I communicated with was outstanding and helped every step of the way, he followed thru the precedence with ease to me, knowing that I was financially mind strained, lifted a huge weight off my back... Thanks again.

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    Customer ServiceStaff

    Reviewed May 14, 2020

    Jose ** was very knowledgeable, patient and understanding. He handled all my concerns with the utmost professionalism and respect every step of the way. Handling debt can be a very overwhelming situation for many of us. However, after the process was over, I felt a great sense of relief. I would also like to thank Anne who followed up today on the compliance call. Again, the process was was very thorough and I was guided every step of the way. She too was able to answer many of the questions and concerns that I had at the time with professionalism.

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    Staff

    Reviewed May 14, 2020

    I was too embarrassed to talk to anyone about my growing debts but you made it very easy for me. The support from your Agent down to the completion of the paperwork, gave me confidence in your service. Thank you.

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    Staff

    Reviewed May 14, 2020

    Good afternoon. I am excited to start a new Chapter in my life. Marjorie was very pleasant and professional. I was able to understand her clearly and she was able to answer all my questions for me to understand. I'm looking forward to working with this organization and will be glad to recommend it to family or friends if that need arise. Thank you. God bless.

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    Customer ServiceStaff

    Reviewed May 14, 2020

    My friend Rosalie ** was a client of National Debt Relief and she referred this company to us. We were hesitant at first but customer service rep provided us with clear information and explained to us the process of this transaction making this experience seamless. I will definitely recommend this company. Thank you for your help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2020

    Both representatives on starting the application and finishing were both extremely helpful and very very very polite and extremely nice and I am so happy that I called National Debt Relief. You guys are such a life saver and I thank you for helping me with everything. Daniel ** and the wonderful lady (extremely sorry I can’t remember her name) when I called the “welcome call” were extremely nice and helpful and answered all my questions. Again I thank you for all of y’all’s help and I really appreciate you guys for taking time out of your day to help solve my solution! Thank you so so so so much.

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    Staff

    Reviewed May 14, 2020

    At first I wasn't sure if I would be able to qualify for anything. Jay made it very clear and was very helpful in helping make the best decision and maintain a positive mindset. I appreciate him for helping me to get started. I look forward to having this solved in the coming months and years.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

    Verified purchase
    CoverageStaff

    Reviewed May 14, 2020

    The script you guys write is super thorough and helpful. I absolutely hate when operators are forced to use lengthy scripts because it seems unnecessary. But I really appreciated that it covered all my questions. It was still kind of irritating at points but I can tell you guys really want to make sure people are informed and are fully able to resolve their debts. Kudos to whoever made that!

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    Staff

    Reviewed May 14, 2020

    I thought I would never find a solution to my debt and figured I would spend the rest of my days trying to crawl out from under it. With the amazing service and support from Henry ** and Isis, I finally know that getting out of debt is possible. I am grateful to them and NDR for the incredible relief of knowing that I can achieve being debt free.

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    Refunds & PayoutsStaff

    Reviewed May 14, 2020

    National Debt Relief have been very helpful to me, and promising, I look forward to being debt free in the next few years. Thank you National Debt Relief Team! I am so excited about being young and debt free. I have been trying so hard to save and pay my debt and have not been successful. Thank You Again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 14, 2020

    Entered into debt settlement program due to financial impact of the pandemic. Both staff members went through the program and answered all our questions. Both were knowledgeable and professional. Once satisfied we set everything up. All documentation was emailed for signature and approval.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback. We will be reaching out shortly to discuss any further concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 14, 2020

    Micah & Chantelle were excellent and specific! Made it easy to enroll! I would recommend your service based on working with two above named agents. Speed and accuracy were exceptional, form completion, were relatively easy, all questions answered, follow up excellent, looking forward to completion of debt removal!

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    Punctuality & SpeedStaff

    Reviewed May 14, 2020

    The first one I spoke to to get started was very nice, talked slow enough for you to understand what she was saying. The lady I spoke to today was nice but spoke too fast. I would recommend your company to my friends.

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    Verified purchase
    Staff

    Reviewed May 14, 2020

    Very good, the interview was very good. The rep was good at her job. I am satisfied with the process made so far. I hope this process will give me some peace of mind. I think all of the reps I've talked to so far are very versed in what they do.

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    Staff

    Reviewed May 14, 2020

    My experience with this company was amazing. It was very simple and the employees were very respectful and compassionate the entire time. The instructions that they gave were very helpful and they answered any questions I had. I would recommend them to anyone who has the same problems that I have. Thank you so much!!

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    Online & AppStaffEase of Use

    Reviewed May 14, 2020

    Didn’t take too long to set up, very friendly and clear with answering questions and explaining. Website is very easy to navigate and detailed. Was able to add the accounts I wanted and save money monthly. Looking forward to see how things turn out with this program. Thank you.

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    StaffTransparency

    Reviewed May 14, 2020

    Tatiana was very professional and patient. She helped us to understand the program. She did an excellent job, thank you. We were very happy with her explanations and her kind words. She was enthusiastic and positive, we had an good experience with your company.

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    Punctuality & SpeedStaffTransparency

    Reviewed May 14, 2020

    Every procedure very well explained and easy to understand, I hope that the resolution of the problem is as fast as possible. I am happy to be able to solve my debts and with the good service and explanations of the attendants.

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    Verified purchase
    Staff

    Reviewed May 14, 2020

    My questions were answered and paperwork completed in a timely manner. I am eager to work with the Debt Relief program to be debt-free as soon as possible. Everyone I talked with, explained the steps that I need to take to become debt-free and were all very helpful in letting me know how long it will take.

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    Verified purchase
    Customer ServiceBilling

    Reviewed May 14, 2020

    ???? Thank you for eliminating 4 credit cards for me into one payment and stopping the pesky phone calls. Hopefully very soon my credit will look great to buy a house since all my cards are closed so everything is looking up now. Thank you so much.

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    Verified purchase
    Staff

    Reviewed May 14, 2020

    It was an intense experience. I feel like this will be a challenge at first. I believe it will be the best solution for my debt. This program will help me to be more disciplined. This will allow me to pay off this debt sooner.

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    Verified purchase
    Staff

    Reviewed May 14, 2020

    I spoke with Vanessa **. She was very well informed, efficient and answered all my questions. She didn't mind that I asked her to repeat the question. Vanessa was professional and easy to speak to. I wasn't sure of the program until I spoke to Vanessa and then I was more confident on moving forward. I would recommend this program to a friend once I finish it.

    Lucy **

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    Verified purchase
    Customer ServiceCoverageTechPriceRefunds & PayoutsStaffBilling

    Reviewed May 14, 2020

    Even though I realized that I needed to address my current financial situation, especially after my last employer, E-T TRADE, gained access to my Capital One credit card account and was able to manipulate previously charged company purchases made with my account by "returning" reimbursement payments made from the company business checking account, and by making fraudulent payments by either closing the business checking accounts after payment, then repeating this process over and over with other company accounts, the entire time, Capital One continued to accept payments through several cycles of payment returns.

    So after a week's time, the purchased items of 1 Apple MacBookPro for $3,000. and 1 iPhone for $1,000 plus shipping for each item to Hong Kong at $700 became a $10,000 fraud spree and I became the victim. The contract I signed along with the CEO of E-T Trade when I was offered the job of Purchasing Manager, specified that I would use my personal credit card for all purchases for the initial probationary period, made the impression that the security of my credit card was covered.

    Capital One finally froze my account after two weeks after several urgent requests from me, The total balance on MY card became $10,127.00. My supervisor and the CEO of E-T Trade vanished and stoped responding to all attempts of communication by me. I reported this immediately to local Florida law enforcement, but to deaf ears. And I was not paid my salary for the weeks I worked. I no longer trust myself.

    This is why I have come to National Debt Relief. I have no choice. The Capital One account is in my name and the fraud department with Capital One, declared there was nothing that they could do. I was responsible. Period. I contacted your company today, after reading positive reviews online and was very fortunate to connect with Certified Debt Specialist, Shomari **. This was a fateful pairing and connection. He might be one of the most patient and caring individuals that I have ever interacted with. His knowledge and his ability to gain a stranger's trust is beyond description. As uncomfortable as it was to explain my new reality, as I have been searching for a way to manage this nightmare. A situation that I still am having nightmares every night and questioning my own judgement at every minute of every day, Shomari offered perhaps the only option I had left.

    Before long, I felt a glimmer of hope for the very first time in over a month. I still owe this substantial amount of money but the sting is less painful, thanks to his impressive ability to remain patient and ever so very sensitive to my financial future, I sincerely thank Shomari and thank National Debt Relief for hiring him. The young lady that assisted me with wrapping up my application process in a very detailed but still warm and caring manner, was another fine example of personal customer service that I consider a lifeline. I appreciated her warm personality and comforting attitude.

    Definitely a true 100% effort by the staff definitely makes it easy to share my experience with friends and family. By the way, I am planning to close on a home purchase by the end of the month and during the events leading up to contacting NDR this afternoon, I did not think I was going to make it this far. For most, this experience would be traumatic under any circumstances, but as I approach my 62nd birthday, I genially feel that this might be my best birthday present ever! Thank you, all. Bill

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Everyone was very considerate and everything was explained to my satisfaction. Very polite replies. Thank you so much. I feel so relieved to get my debts taken care of. I look forward to seeing this all taken care of. Sincerely Dixie **

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2020

    Both representatives were highly trained in their fields, pleasant to talk with, and courteous!! It is staff like this, that makes is a pleasure to be on the phone, for the length of time it took to submit my information and verify it! Congrats and do not lose these two invaluable assets!!!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed May 13, 2020

    So far the information and communication provided by the staff had been well, timely and accurate, with details of the service offered. The process seems to be transparent and without hints, looking forward to see the end of the service.

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    Verified purchase
    Staff

    Reviewed May 13, 2020

    Everyone was very patient and described everything very nicely. They were courteous and knew their jobs very well. Listened to my questions and answered them very professionally. I would recommend this company to anyone. Thank you for all the help.

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    Verified purchase
    Staff

    Reviewed May 13, 2020

    Everyone we talked to was very knowledgeable, polite, & courteous. They went over the whole process with both my wife & I, we knew exactly what to expect. We are both very pleased with everyone we talked to & the whole process so far. We would definitely recommend NDR to anyone wanting to get out of debit.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 13, 2020

    They were helpful. Appreciate it. Stay safe out there. Appreciate the time and support. I like this program and can’t wait to release some of this debt. Just wish the program time was longer but other than that I appreciate this program. I love what you guys stand for. Have a blessed day.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed May 13, 2020

    New application. So far it has been easy but I wish my creditors could be contacted now instead of waiting. Getting the ones that are auto payments should be notified by your team. I have this uneasy feeling that they will give me a hard time and possibly even take them out of my banking account.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2020

    National Debt Relief has been so amazing and is very helpful! I can’t wait to be debt free!! I think everyone that is in debt, and wants to get out call these guys now! They will walk out you through every step.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2020

    Roger helped me get started in the NDR program. Another lady helped fill me in on my welcome call. Everyone has been so helpful answering my millions of questions. I look forward to seeing whats to come. I am excited about the future and having my debt completely taken care of. It is definitely a weight off my shoulders.

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    Verified purchase
    Staff

    Reviewed May 13, 2020

    My interaction with both representatives was friendly, courteous, professional and informative! They were knowledgeable and patient in their interaction with me. Each took time to ask if I had any questions and to listen and explain in simple and plain language the answer to my questions!

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    Verified purchase
    StaffTransparency

    Reviewed May 13, 2020

    Mr Jay ** and Mr. Javier ** are very professional and their explanation of the program, what appeared to me to be a very stressful situation made it easier for me to understand. Thankfully, they were very patient with me and we got through it together.

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Shannon ** was my enrollment contact on 5/11/20. He was so professional and informative. He worked with me patiently as I was having problems with my very old computer. Shannon kept checking back with me and worked with me until the process was completed. The lady, Pamela, who did the follow up call on 5/12/20 was also very professional and informative. They both answered any questions I had and told me to call NDR at any time I needed any assistance. I truly appreciate this Wonderful Customer Service especially during this stressful time in my life. I look forward to completing the program with a organization who still maintains a top level of service and professionalism for people like myself who need it now.

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    Staff

    Reviewed May 13, 2020

    Consolidate debt. Due to the current pandemic, your team has been generous enough to help me resolve my current credit debt. With my reduced wage has changed my affectability to pay off my debt in a timely manner in which lead me to contacting your business to assist me during the crucial time frame of my life. With everything going on this will truly allow me to have a peace of mind.

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    Customer Service

    Reviewed May 13, 2020

    Wow, I called 3 different and debt companies and National Debt Relief gave me the best Debt Relief Program and save me over $20k where the other ones only save me a couple of thousands! Thank you so much! God Bless!

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    Customer ServiceStaffRates

    Reviewed May 13, 2020

    Upon contacting NDR, it was with great ease in how they took care of me as if we knew each other, they had everything figured out in minutes and I was very comfortable with and how everything was explained. They really take care of you with their professionalism and their customer service and care can be rated as top notch.

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    Customer ServiceStaffTransparency

    Reviewed May 13, 2020

    Atif ** and Shannon who took my welcome call were very helpful and transparent during the enrollment process. Debt can be hard to talk about but I didn’t feel judged and they were happy to help. All of my questions were answered and I’m looking forward to getting started with the program!

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    Customer ServiceContract & TermsStaff

    Reviewed May 13, 2020

    I spoke with my representative Eviana today during our follow-up call. She reviewed and discussed all the details in my Debt Relief Agreement as well as answered some of my detailed questions as best she could based on her knowledge. She made the process very easy.

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    Staff

    Reviewed May 13, 2020

    Eddie made this experience so easy. He was my first point of contact. He was understanding and supporting and we connected because his mother is a nurse and so am I. Both Victoria and Eddie explained everything thoroughly and they answered all my questions. Professionals with the right touch of compassion.

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    Staff

    Reviewed May 13, 2020

    Robert ** helped me on my application. He is very nice. He walk me through and he made it very easy for me to apply. He is the best. Thank you so much for assisting me on this. I really appreciate your help.

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Owen ** was absolutely so thoughtful and very helpful. He explained everything about your services in a way that I could understand. He got back to me right away on all my questions and concerns. He is a great resource to your company.

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    Staff

    Reviewed May 13, 2020

    Krista was extremely helpful and made me feel at ease. This was a big decision but everyone has been kind and understanding. The Welcome Counselor was knowledgeable and got me thru the process with kindness and always took the time to ask if I had any question. Everything was answered to satisfaction.

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    Customer Service

    Reviewed May 13, 2020

    I have had hands down the best customer service experience ever!! Everyone makes it a comfortable and easy to talk about something so hard, and I appreciate that more than ever!! Everyone is very positive and happy to talk to. I would highly recommend anyone to use this company!!

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Talking with Peter ** was relaxing. He made sure that we understood everything that we was trying to accomplish. He was very patient and kind with a very humble spirit. The Welcome call was also great. I’m very pleased with with the decision I’ve made with choosing National Debt Relief. Thanks once again Peter **.

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    Punctuality & SpeedStaff

    Reviewed May 13, 2020

    All staff was very helpful, punctual, and precise. I knew what I was doing because of them, and they never steered me in the wrong direction. I look forward to working with them in the coming future to help me through this tough time.

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Dionne Is an awesome customer service individual. She helped me with my consolidating accounts and she was very easy to speak to. She even sent me a hand written letter which she don’t get too often. She’s awesome. She was able to take me through the whole process and consolidate all debts that I have. We were in constant communication and her emails were very helpful.

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    Verified purchase
    Staff

    Reviewed May 13, 2020

    So far, so good. I just started the program, but have faith in the team's ability to clear my problem. The professionalism and experience they have assures me of a favorable outcome. I am striving to restructure my financial future.

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    Verified purchase
    Refunds & Payouts

    Reviewed May 13, 2020

    I liked Diana who explained all the items for me. She even informed me how the bank can sometime take funds automatically & for me to validate that option. I will reach out to the bank to identify if I have that clause. If I do then I'll need to open a new bank account and move my money there.

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    Customer ServiceStaff

    Reviewed May 13, 2020

    The service was great. Keith help us get great deal so that we can get out of debt. He was also very knowledgeable and helpful throughout the process. This is a great tool for people struggling to make ends meet. Also the Welcome Call was very pleasant. She was very knowledgeable, and guided us through the whole process. We are very glad we signed up.

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    Reviewed May 13, 2020

    I have not had a problem with speaking with anyone & I hope it will stay that way. I have spoken with Joesph, Anthony, Marcus & they were all very nice & they have went more than I would say their JOB. They all were very awesome. Thank You & GOD BLESS.

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    Customer ServiceStaff

    Reviewed May 13, 2020

    Every one was very helpful. They answered all my questions and were patient when I needed time to finish the welcome call or to retrieve my checking account information. When I needed to have them call back they did it three different times as I had other calls that I had to handle.

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    Staff

    Reviewed May 13, 2020

    Both of the representatives that I spoke to were very kind and helpful and made me feel extremely comfortable about the entire process. I am looking forward to working further with National Debt Relief and eliminating my debt so that I can get a fresh start.

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    Verified purchase
    Staff

    Reviewed May 13, 2020

    They were nice, extremely helpful, and informative. Worked with me on all the possibilities. Explained all details and worked on gathering all relevant information to ensure that I could get the right program. I greatly appreciate all the help and recommend.

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    Staff

    Reviewed May 12, 2020

    Both representatives that spoke with me were very, very patient. They did not make me feel like I wasn't capable to understand everything 100%, and were willing to explain some things to me, even twice if I needed it. They both have helped take a weight off my shoulders.

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    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed May 12, 2020

    I talked with Tatiana and another representative and they both gave honest information and were letting me know what to expect. They were friendly and professional and knowledgeable. This was a great start to this experience and feel comfortable that transparent communication will continue.

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    Staff

    Reviewed May 12, 2020

    Angel ** went above and beyond to assist me. He ensured I understood everything I was doing, he walked me through the step by step process and to top it off he was very patient. Thanks a mil Angel. Also thanks to my welcome officer.

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    Verified purchase
    Staff

    Reviewed May 12, 2020

    Everyone was kind and they explained everything clearly and nicely. I’m excited to be a part of the program. Thank you guys for helping me take the first step towards being debt-free. I’m so sure that I can settle this within 12 months. Thanks again.

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    Staff

    Reviewed May 12, 2020

    They were able to clearly explain to me the details of my program and if I ever had a question they were about to answer and clear up any doubts I had. They were kind, helpful, definitely a good experience.

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    Customer ServiceStaff

    Reviewed May 12, 2020

    I so far in the program have been pleased with the professionalism of both Meisha ** and the other gal I talked to that did my welcome call. So far am pleased to work with them. And have a burden being lifted off me.

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    Staff

    Reviewed May 12, 2020

    It has been a difficult time for me personally. I greatly appreciate the service that your company and your team provide. They are highly personable and considerate, and mostly importantly, your staff show not only professionalism but compassion. In particularly, Gabriel and Shayna have been most helpful to me. Please take this as a recommendation for their service.

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    Staff

    Reviewed May 12, 2020

    We had a good experience. Very professional. I would highly recommend this company to help others in our situation. They helped us see a light at the end of the tunnel. To just imagine in a few short months to be debt-free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2020

    Andrew was very helpful in explaining how this works and very cordial, he now has me on my way to being debt-free. Thank you so much for your help in assistance with my goals. Also, it was explained to me how every step works as to how to handle responses to debt collection personal if need be. Best regards, Brian

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    Staff

    Reviewed May 12, 2020

    Josh was extremely helpful and thorough in getting my set-up with National Debt Relief. Managing debt is never fun and often embarrassing, but I never felt any judgment from any of the individuals I spoke with. I am happy to be on track to get myself out of debt sooner.

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    Staff

    Reviewed May 12, 2020

    Andrew. All your team members were very well educated, knowledgeable and was able to answer all my questions every time I had one. I had no issues understanding or going through the process all parties involved. I would recommend your company and this program to anyone.

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    Staff

    Reviewed May 12, 2020

    Very friendly and great service. I appreciate how much detail I was given about the program and how much information I received. My questions were answered before I could even ask a question which is amazing. Definitely feel good about completing this program!

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    StaffBilling

    Reviewed May 12, 2020

    I had a wonderful experience. I was hesitant to try this but I am so glad I did. This truly made my day! Thank you so much! I never thought I would get approved for a program to help with my credit card debt.

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    Verified purchase
    Staff

    Reviewed May 12, 2020

    Great, very good on information and answered every question I had with no problems. Glad that you guys were able to help me get on the right foot to start clearing my debt and live debt-free. Edward was very helpful.

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    Verified purchase

    Reviewed May 12, 2020

    Great program! Great people! Great relief! I can finally breathe again after a series of bad experiences and then COVID19 tanked all my past efforts. This too shall pass... I can now push forward and regain foothold for my business and succeed. I highly recommend NDR to others!

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    Transparency

    Reviewed May 12, 2020

    They were great with their explanation and getting me motivated to do this with y’all. Awesome people. I would recommend this program to anyone that is in my position and wanting to get their life on the right track. Genuinely happy with my decision.

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    Customer ServiceBilling

    Reviewed May 12, 2020

    Safia ** and Kim ** were the best. I called with stress on making my bills and they worked with me to give me great relief. I Love how they talked to me and made me feel more comfortable with my situation. I will definitely recommend your company to my friends. 5⭐ from me.

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    Customer ServiceStaff

    Reviewed May 12, 2020

    Nilsa & Shannon were both very helpful and kind. Shannon was extra informative, offering me many details. Nilsa, was a great first contact. Very warm and able to answer my concerns and respond in a timely manner. They both made me feel comfortable with the program and worked to expedite the process.

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    Verified purchase

    Reviewed May 12, 2020

    I am very pleased with my experience. The ladies were awesome and explained everything thoroughly, and made me feel very comfortable and excited for the debt relief. Awesome experience. I recommend them to everyone. I am just at the beginning but, I have high hopes.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2020

    Good information and follow up. Very thorough. Explained and answered questions. Would recommend to a friend. Good decision. Glad I decided to do this. Easy process and can call at anytime with questions that I may have. Relief of having the burden taken care of.

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    Verified purchase
    Staff

    Reviewed May 12, 2020

    The team at National Debt Relief is very knowledgable about much more than just how to help you get out of debt but how to stay out. I feel more financially literate about getting off the hamster wheel of debt. I had the pleasure of having Leon as my representative and he was extremely helpful throughout the whole process. Thank you, NDR!

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    Customer ServiceStaff

    Reviewed May 12, 2020

    This entire process is a bit intimidating as I’ve never experienced something like this before, but both the representative that enrolled me and the representative that assisted with the welcome call did an amazing job of explaining the program and easing any worry I had. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 12, 2020

    I had trouble getting the right format of information in to the agent to be accepted. I typed it then I email different information and finally got the pdf files. It took 3 weeks to get it right! It was not made clear from the start.

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    National Debt Relief
    Response from National Debt Relief

    We’re very sorry to hear about what happened, and we would like to make sure mistakes like these don’t happen again. Please contact us directly at 888-660-7427, and we will do everything possible to make sure this situation is made right.

    Verified purchase
    Punctuality & SpeedStaffBillingRates

    Reviewed May 12, 2020

    Ternisha. Very kind and helpful and very courteous was able to direct me through everything I needed to know to help my cause, we were able to go through the things that mattered and put me on the right track, she was able to help me get out of my interest payments. Direct me towards the right thing to do to make my credits drive later on in life.

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    Verified purchase
    StaffBilling

    Reviewed May 12, 2020

    Everyone was very helpful and explained everything very well. I was very pleased to hear that I worked with us to my creditors and they were going to handle everything and they tell me that’s a lawyer. It really worked out very well for me. I’ll be saving quite a few thousands of dollars thanks to Debt Relief program. I would certainly recommend the services of debt relief program to a friend that we had a debt problem of credit card bills or unsecured debt. Everyone was friendly and helpful and explained everything. Answered all questions.

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    Customer ServiceStaff

    Reviewed May 12, 2020

    Due to such trying times in our country, I needed some help to restructure my finances. I called NDR and they were AMAZING. Spoke to Reginald ** and Nicole and they were a huge support in helping me. They are so professional and organized, the whole process took less than 24 hrs to complete. They are very clear regarding how much you would be responsible for and any extra fees are explained up-front, which were minimal. I highly recommend NDR.

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    Verified purchase

    Reviewed May 12, 2020

    The process to sign up was easy. They made me feel welcome. Took a huge weight off my shoulders. I feel confident that I can become debt free in a few short years instead of paying years and years on my own. I am thankful I signed up.

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    Customer ServiceStaff

    Reviewed May 12, 2020

    National Debt Relief is like a light at end of tunnel. They explained everything in detail. All was done via phone and emails. Very professional. I would recommend this company to anyone that is trying to get out of debt.

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    Staff

    Reviewed May 12, 2020

    Representatives are very helpful in getting started. They go over everything and explain what is going to happen. I am looking forward to being out of debt. I also like the fact that I can go on to my account and see what is happening as far as negotiating with my creditors and can also watch my balance shrink.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 12, 2020

    Edward ** was very professional and helpful during the application process. He was very prompt with return phone calls and answering questions. He was also understanding and knowledgeable about the material and information I needed. The whole process was very easy and gives me new hope of being debt free.

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    Verified purchase
    Staff

    Reviewed May 12, 2020

    Both the people I talked to gave all the information I needed to make an informed decision to take this step to resolve my financial problems. Thank you so much for their help. I had some questions and they were very knowledgeable and were very good at explaining what I asked.

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    Verified purchase

    Reviewed May 12, 2020

    The whole experience took a big weight off my shoulders. Everyone I dealt with was very cordial and polite. The process was explained to me in detail so I knew exactly how this program works and was not apprehensive at all about joining. Thank you.

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    Punctuality & SpeedStaff

    Reviewed May 12, 2020

    I am happy with the thoroughness and ease of the application process. It was quick and simple. My agent was excellent and would recommend this company to friends and family. I am looking forward to the end product. Being debt FREE!

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    Customer ServiceStaff

    Reviewed May 12, 2020

    Anthony ** was great, he walked me through everything and showed a lot of patience and understanding. He went through all the scenarios and was able to answer all my questions, always followed with an email providing information and where we stand. Described all the steps that were to follow and always ended with a let me know if you need anything, please do not hesitate to call. The welcome letter was helpful as well.

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    Staff

    Reviewed May 12, 2020

    Jay was great! He spent the time to answer each of my questions in depth and made me feel comfortable with National Debt Relief to get me to a better financial place. He was also very patient and gave me instructions on how I could add more creditors to my case.

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    Customer ServiceStaff

    Reviewed May 12, 2020

    Jordan (Debt Specialist) and Shannon (Welcome call) are very courteous and very helpful. Jordan walked me through every detail of my problem and the process of the debt relief program. It gave me a peace of mind that there is a light at the end of the tunnel of my problem. Shannon made me feel at ease that the rest of the process is easy access. Thank you very much!

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    Staff

    Reviewed May 12, 2020

    My experience was great. I was informed about how the program worked and really I was impressed with the process and the opportunity to make some positive steps in changing my credit situation. The staff that assisted me had knowledge of the documentation and was able to clarify the subject that I inquired about during the process. I went through a couple of people that assisted me with the process and I was informed about everything I went over with them.

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    Staff

    Reviewed May 11, 2020

    Both individuals that I dealt with were very respectful, acknowledgeable, and patient. They explained the program in detail and ensured that I understood every step of the process before moving on to the next step. I was unsure of taking this route to becoming debt free, but Caliph made sure that I was comfortable with my decision. It was really appreciated.

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    Customer ServiceStaff

    Reviewed May 11, 2020

    My initial contact NDR was positive. Al was very professional and detailed in providing information regarding the program. He went through it step by step and answered all questions. My Welcome Call with Bianca was also professional and detailed regarding the program and answering all my questions as we reviewed the document's. At this time I feel I made the right decision in choosing NDR. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    PriceStaffBillingRates

    Reviewed May 11, 2020

    Everyone explained things very well. Joshua and Mona were excellent. I was very upset to earn less money and had no way to continue the payments at the rate I was paying. I look forward to getting out of debt.

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    Verified purchase
    StaffTransparency

    Reviewed May 11, 2020

    Helpful, patient, considerate, knowledgeable. Both representatives that I spoke with were very helpful in the explanation of what is to be expected of me and what will happen in the near future with respect to my creditors, and also what will happen in the future with the resolutions of these accounts.

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    Verified purchase
    StaffTransparency

    Reviewed May 11, 2020

    Very respectful interaction with a customer. Exceeded my expectations in terms of service explanation. Outstanding interaction and very detailed explanation on every single detail of the program. Wonderful digital tools to support your journey on being debt free. Agents are very well prepared. Thank you.

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    Verified purchase
    Staff

    Reviewed May 11, 2020

    We had an excellent experience, and the representative was very professional, thanks for your professionalism and care in our financial future. We're looking forward to work with National Debt Relief, we truly hope our experience will be a good experience, and we believe by hiring National Debt Relief was the right choice for us.

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    Customer ServiceStaff

    Reviewed May 11, 2020

    My experience was so professional and everyone explained everything in detail with professionalism. Geetu ** was knowledgeable and answered all my questions. Thank you again for wonderful experience. You may call me at **.

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    Verified purchase
    Staff

    Reviewed May 11, 2020

    All of the representatives that I talked with were professional and answered all of my questions. I can only hope that this works out for me. I have maintained 730 credit score for many years, but find it difficult to continue.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Staff

    Reviewed May 11, 2020

    This company is easy to work with. They are all about assisting me in starting a new life, free of unsecured debt. I highly recommend this company. They answered all of my questions, and were very professional. The program is completely do-able. I feel confident to move on in life.

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    Verified purchase
    Customer Service

    Reviewed May 11, 2020

    I had a great experience from my initial call thru the application process and thru the welcome call- I will recommend NDR to anyone who I know that might be experiencing similar financial challenges as my own - thank you so much!!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2020

    Information by phone. The Information that was given to me was very important and helpful. They spoke with me with patience and I had a overall good experience when I was explained everything bit by bit and always asked if I had any doubts about what we were talking about.

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    Customer ServiceStaffBilling

    Reviewed May 11, 2020

    Christopher ** is the bomb! He explained very clearly to my wife and I the debt settlement process. It gave a sense of great relief to believe that our 48K in credit card debt could be resolved in a relatively short time. Chris was very patient as my wife and I had a number of questions about how this process would affect our credit going forward. He explained in detail what to expect. I would definitely give NDR a call if you are in a bad place with debt.

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    Punctuality & SpeedStaff

    Reviewed May 11, 2020

    From start to finish the process was quick, easy and all three people I talked to were informative and understanding. Any and all questions I had they answered in a way I understood. I look forward to working together and appreciate everything already.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 11, 2020

    I have just completed the welcome call and I will do-more reviews as we progress. The lady Nicole who helped me with the welcome call and James ** were very gracious, polite, informative. I look forward to their assistance. Thank you all. Andrea

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    Customer ServiceStaff

    Reviewed May 11, 2020

    Though I'm just starting this journey, to date my experience has been outstanding. Angel ** was extremely professional and courtesy. He displayed grace and sincerity when speaking with me. I apologize I don't recall the lady that made my 'last' welcome call, but she too was excellent. I only hope that the next 40 months goes as smooth as it has begun.

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    Customer ServiceStaff

    Reviewed May 11, 2020

    Just want to thank Chanel ** & Paul ** for all the great help today. My life has been in a rut for a little bit and my first call to Chanel eased my mind tremendously today. Paul was so helpful taking the time to go through my account and answering all my questions. Thank you both again. Great teamwork!!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed May 11, 2020

    I had a hard time paying for my credit cards debt. I was making the minimum payment for about the last two years and I didn't see any improvement or decrease in my balance. Then COVID-19 happened and I lost about 30% of my income. My friend recommended National Debt Relief to me. I sent an email request and they answered right away. It was easy, fast and very professional. I am very excited to start my program.

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    Verified purchase
    Staff

    Reviewed May 11, 2020

    Everyone was very knowledgeable in helping me get through this process. They explained everything to the fullest and connected me to where I need to be every step of the way. When they were setting me up the walked me through every step and also explained what I need to do on my part. They gave me more than enough resources to get all my debt settled.

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    Punctuality & SpeedStaff

    Reviewed May 11, 2020

    It’s was amazing and fast. Straight to the point and finally gave me peace of mind! Thank you to the people that helped me get started. Started to feel normal again without worrying about my debt. Thank you once again.

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    Staff

    Reviewed May 11, 2020

    I had a comfortable feeling enlisting in this program. The agent, Saffia, made sure everything was clear. She went over each item to be sure I understood. I am confident in my choice to reduce my debt through National Debt.

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    StaffRates

    Reviewed May 11, 2020

    From the 1st rep Ray ** & David that completed the enrollment were as professional, helpful & friendly as could be. I was made felt very comfortable during the entire process. I didn't imagine this whole process would be as simple as it was. I was literally walked through it all. So simple. Rated No. 1 online for very obvious reasons.

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    Customer ServiceStaff

    Reviewed May 11, 2020

    Very good experience so far. Thank you for the National Debt Relief program for taking care of this issue, and I really appreciated your help. I'm looking forward to resolving this issue as soon as possible. The customer service is very good and helpful, especially lovely agent Natalie.

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    Staff

    Reviewed May 11, 2020

    They were very courteous and pleasant; They took me through the whole process step by step and made sure I understood everything as we went along. So far the process has gone smoothly. If the circumstances match the need I would recommend them to anyone in need.

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    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed May 11, 2020

    Excellent Customer Services, They explain me everything about their services. All was clear and accurate, I understand the whole information. I hope to fix my debt problem in the next three year and everything looks fine. I will recommend National Debt Relief. They sent all the documents that I need and gave me a personal website to follow my payments and how everything is working.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 11, 2020

    I am in need of some credit help. I called a number and was referred to the Nat Debt Relief. I spoke with Erik **. He was great and very fast. Then spoke with Diane **. She also welcomed me and gave me additional information. I am just starting so so far I am Happy. Thanks.

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    Verified purchase
    StaffBilling

    Reviewed May 11, 2020

    She was professional, knowledgeable, patient and kind, pleasant. I'm grateful for her help and the two representative that I have encounter give me hope that I will be very satisfied with National Debt Relief. I have hope that when I retired I can still manage this payment until completion. Thank you.

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed May 11, 2020

    I called them feeling desperate and embarrassed. They implemented a plan for me that has a lot of advantages. I will pay off my debt much faster with no late charges or high interest. I will have some money in the bank to live on now instead of it all going to bills. They are extremely pleasant and professional on the phone.

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    Staff

    Reviewed May 11, 2020

    I was assisted by both Ruby ** and Amanda **. Both were excellent in getting me set up with National Debt Relief. They answered all my questions and made me feel very comfortable with my decision to move forward. I look forward to working with National Debt Relief.

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    Verified purchase
    Staff

    Reviewed May 9, 2020

    Both Brazil and Anna were wonderful. They explained everything thoroughly and helped me to understand the process. Brazil made me feel at ease letting me know that what I was doing was something a lot of people do and there was nothing to be embarrassed about.

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    Verified purchase
    Customer ServiceTechPriceStaffBilling

    Reviewed May 9, 2020

    Phone contact was courteous and informative in explaining the contract and what NDR will do in helping me with credit card debt settlement in a timely and affordable fashion. Encouraged me to feel at ease with signing up and data is secured. Any concerns from me can easily be answered by calling one phone number.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 9, 2020

    The representative at NDR is very experienced and very professional. Every detail is mentioned and repeated until you understand. The welcome call finalized the transaction. The people are very nice and understanding. I thank them for handling my problem. Thank you.

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    Staff

    Reviewed May 9, 2020

    They say it like it is, patient and very informative. You may go into it nervous but at the end you realize this is the best option. Thank you to Andrew and Carla for helping and keeping me calm throughout the process.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Customer ServiceTechStaff

    Reviewed May 9, 2020

    The person who I initially spoke with was helpful. But the Welcome Call they made me do afterwards was the most waste of time. They go over everything that you just went over while enrolling the first time. They wanted me to verify if anything has changed even though I literally just enrolled that day. I didn’t even listen most of the time the person was talking because I already read my contract and they weren’t giving me any new information. Quit making your customers have multiple unnecessary phone calls.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed May 9, 2020

    I was pleased with my experience from National Debt Relief representatives. They explained everything to me to my understanding and made this process smooth. All my questions were answered. The representatives were very knowledgeable of what I needed to do to get rid of my debt.

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    Staff

    Reviewed May 8, 2020

    Yon and Lydia were both very informative, kind, helpful, and extremely knowledgeable. This was such a relief, since debt is a very stressful. We are greatly appreciated all of the effort and time that Yon and Lydia put into helping us & our situation.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 8, 2020

    All was quick and handled well. Service was good with questions. Very exact with information. Reviewed many times to avoid mistakes. Handled by more than one person to avoid common mistakes in recording information. No judgments from customer service people. Very professional service.

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    Staff

    Reviewed May 8, 2020

    She did amazing at describing everything to me! She was very nice and welcoming! I have had a great experience so far and everyone I have communicated with has been very straightforward. I have enjoyed my experience and trust everyone I am working with.

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    Punctuality & SpeedStaff

    Reviewed May 8, 2020

    Kathryn and Valerie are 2 of the most professional, knowledgeable and made me feel special as a client; not just a file on someone’s desk. They both continued to let me know everything will be okay. They are both lovely young women. Please let them know about my review. They’re terrific. Thanks to them for their time, professionalism and taking a load off my shoulders.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

    Verified purchase
    Billing

    Reviewed May 8, 2020

    Everyone was very nice and very good at what they do. I feel a lot better now knowing that I can afford the payments at the terrible times. I will for sure tell friends and family about the experience I had today.

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    Verified purchase
    Customer ServiceStaff

    Reviewed May 8, 2020

    National Debt Relief was one of the best decisions I ever done so far this year. At first, I had second thoughts because I thought it would be fraud. But I totally recommend it my friends, best customer service (Chantel) they took the time and helped me out. Nothing but teamwork here. I am still shook that I am in debt relief. Thank you.

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    Customer ServiceStaff

    Reviewed May 8, 2020

    From the very first phone call to the final verification of information phone call, everyone I spoke to was friendly and knowledgeable and put my mind at ease. Everything was explained in language I could understand, and I would recommend NDR to anyone looking for an alternative to bankruptcy.

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    StaffEase of Use

    Reviewed May 8, 2020

    This process was very informative and easy to navigate with the assistance of the two representatives that guided me through, answering any and all questions. I was very apprehensive about not knowing how to go about ending this cycle of debt that I was in but Aaron was so knowledgeable and that relieved a lot of my anxiety. Thank you Aaron **!!

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    StaffBilling

    Reviewed May 8, 2020

    Struggle with paying heavy bills, needed a solution and these guys helped me see that there is light at the end of the road. They treated me like I was important and that made my day. I would recommend National Debt Relief to my friends. Once again thank you so much.

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    Staff

    Reviewed May 8, 2020

    Great job on everything. Thank you so much. Everything went very smooth and efficient. Great professionalism and dedication to the job and to the client. I will recommend National Debt Relief to my friends and to my family.

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    Staff

    Reviewed May 8, 2020

    National Debt Relief has made getting out of debt feel feasible and comfortable. The specialists I have spoken to have been kind and helpful. To have assistance throughout the whole process puts my mind at ease. I am very thankful I found them as my debt solution. I feel a sense of relief already.

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    Customer ServiceStaffBilling

    Reviewed May 8, 2020

    Sagid ** was very helpful and explaining to me all the details and what will be the outcome of my enrolling in this program. He help me to establish the best payment plan for my case. The My welcome call with Evelyn was also fruitful. Thank you very much for all your help..

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    Staff

    Reviewed May 8, 2020

    Excellent service and very explicit all the information. Mr. Edwin ** was very helpful with all my questions and doubts. I will recommend services to my friends. Thanks for the attention and service. I understand how the program works and was easy understand all the savings that I can get.

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    Staff

    Reviewed May 8, 2020

    He answered all my questions and took the time to make sure I understood everything. He was very patient and understanding. He reassured me that it was the best possible option for me and that by signing up for the program, I would be saving a lot of money.

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    Customer ServiceStaff

    Reviewed May 8, 2020

    So far so good and I'm looking forward towards my goal of financial freedom. Great customer service by far!! My customer service agent was very knowledgeable and helpful and went over all the paperwork with me and answered all my questions. Let's see how this goes.

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    Staff

    Reviewed May 8, 2020

    Reginald ** was very helpful and professional. He took the time with me and walked me through the complete process. He understood the issues that I was going through and went over the best solution to place me back on the road to rebuilding my credit.

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    Customer ServiceStaff

    Reviewed May 8, 2020

    I want to say that Alexa and the other staff members that I spoke to on the phone did an amazing job with explaining the program and helping me with my financial issues that I was currently having. Communication and professionalism was good. You have caring and wonderful staff, I feel a sense of relief and that I was able to work on reducing my debt. Thank you for taking the time in caring about my future. I am looking forward in working with you guys.

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    Staff

    Reviewed May 8, 2020

    OPENING DEBT RELIEF ACCOUNT. IT HAS BEEN A SMOOTH PROCESS THUS FAR. EVERYONE HAS BEEN VERY CORDIAL AND HELPFUL.They explained the process fully. The program seems to be a very good program. I hope to be very pleased with the outcome and out of debt faster than I could have on my own.

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    Staff

    Reviewed May 8, 2020

    Everyone I have worked with at National Debt Relief have been very professional and extremely helpful. I would highly recommend them to everyone. I am sure this is what I needed to help me with my financial struggles at this time.

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    StaffTransparency

    Reviewed May 8, 2020

    I started this process with another company several months back and just seemed to have a bad feeling, like there was not much transparency or clear explanation of things. It was completely different with this company and with the representatives I worked with this time. They made me feel very comfortable and confident. I look forward to becoming debt free.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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