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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 97 Reviews 18835 - 19035
    Verified purchase
    StaffTransparency

    Reviewed Oct. 28, 2019

    My NDR representative was Gedy, who did an excellent job of walking me through the process to start getting myself out of debt, both credit card and personal loans. She was easy to work with, and took the time to explain everything to me in detail as we went through the process of signing up. She always made sure I understood everything as we went along, and didn't seem to mind when I asked her to repeat something.

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    Staff

    Reviewed Oct. 28, 2019

    The rep were very helpful and resolve the issue for me and help to give me some relief. They were very detail with the paperwork which allow me to feel comfort with the arrangement and with some hope that we can resolved this problem.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    So far so good! I feel like I can breath already, the two people I have worked with so far have been very helpful and They're making sure I understand the process. I can’t wait to see what the future holds for my family.

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    Staff

    Reviewed Oct. 28, 2019

    Everyone I talked to was very helpful and very polite. I was very impressed on how everyone was very knowledgeable about everything. I was very comfortable while I was talking to all the people and they made me feel comfortable and not embarrassed.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Mark was awesome and so was Nichelle. Both were quick to respond and knew the answers to all my questions. I’m excited. They both seemed confident in the company and its abilities to help me. I’ve struggled with debt for years now and finally decided to do something about it.

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    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Now I can sleep, I can eat thinking I am debt free. Thank you for helping National Debt Relief. I will recommend this to all my friends and family. Very nice people on the phone that helped me so much. I shared this to one of my friends already and she’s certainly happy with this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Customer service is outstanding and very helpful and I highly recommend their services... I can't wait to have them help me to be debt-free... and I most definitely would recommend anyone to use their services. Thanks again for everything.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 28, 2019

    I just signed up for financial support with National Debt Relief and the 2 professional representatives I spoke with were very understandable, nice, warm, helpful, and cared about me a lot! Thank you to Sabrina and Areg! They explained EVERYTHING really in depth to me as no other way in which I've ever been explained... You guys definitely made me feel safe, comfortable and confident about the big step and decision I just took in order to help me succeed financially and get out of debt as soon as possible! Thank you so very much! I'm feeling sure and confident that I made the right choice for my future and my life.

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    Verified purchase

    Reviewed Oct. 28, 2019

    This has been such a huge relief to know that there is actually help out there for those that truly do care about their finances and want to make a positive change and move toward reachable goals. I finally feel like a weight has been lifted off my shoulders and look forward to being debt-free!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    I like the way that take care of me with my debts. Very good customer service. Treat me very well. All the agents are very patient and kind. National Debt Relief is very helpful for people like us that we can't handle our debts no more.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Great experience. Accurate and efficient. Responses were very quick and the staff was friendly. Looking forward to working alongside this company to help pay off my debt. Agreements were read through and I understood what I was signing and felt comfortable moving forward.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 28, 2019

    Very professional and addressed all my needs. My representative made me feel better about getting my life back in order and getting a fresh start. She walked me through my paperwork and explain every detail. I would highly recommend others to this service. Thanks for your service.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    All of your staff were super friendly and helpful. They made sure I knew exactly how the program works and answered every question I had! I am very excited to work with your team and wish I would of done this sooner! Thank you.

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    Verified purchase
    Process

    Reviewed Oct. 28, 2019

    Katrina ** and Javier ** were very informative and made this process easy and stress-free! I'm looking forward of becoming debt free. NDR has made this decision easy and look forward to being debt-free and having a more stress-free life, without worrying about my next credit card payment! Thank you! Kenneth

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Debt relief. So far so good. I am glad to be getting on the right track and getting my debts paid and credit fixed. So far everyone I have talked to has been very helpful. I hope this works out for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 28, 2019

    Very helpful. I fully understanding process of what is going to take place. Consolidation of debt on my behalf. Knowing that support is only a phone call away if needed. Will be relieved that the debt has been taken care of and credit will be able to improve.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Our whole experience with National Debt Relief was topnotch from beginning to end. Miles and Lisa were very knowledgeable and patient. They answered our questions and made us feel comfortable with our decision! It was very important to us to know we made the right decision.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Justin was of great assistance in helping me to apply for the program. He is very knowledgeable and his calm voice helped the process to be not so scary. Thank you so much for everything! Looking forward to being debt free finally!

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    I had the chance to speak with Cierra ** and Nichelle. They made this experience one I will remember. I feel extremely confident in my choice to use this company. They were kind, understanding, extremely helpful, and all-around amazing to me and my situation. I will speak wonders of their names to people who are also in need of help!!!

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    Verified purchase
    Process

    Reviewed Oct. 28, 2019

    My experience was very helpful and did a great job of explaining everything so I understood the whole program. I now understand what debt relief will be doing for me to get out of my debt that I have. And move forward with my life. Thank you for all your support.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 28, 2019

    When I spoke to Steven he explained to me exactly what the program offered. He made sure that I understood the process which would include the amount of money I would pay each month, how all fees would be taken out of that amount, and that my creditor would be contacted and notified of an attempt to help me pay my debt in a way that was financially compatible to my income. Brianna confirmed all of what Steven explained and also discussed the legal help that I would receive. Both people handled the process in a purely professional manner.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Oct. 28, 2019

    My experience was great. All the things that I need to know was thoroughly explained to me and how the program works. I was very satisfied about how the program will help me and be free from all the worries and calls from all my creditors.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Polite/Informative. The people I spoke with were very knowledgeable. I am ready to get started and get rid of these debts. Thank you for assisting me with this matter. I don’t really have anything else to say. Thank you very much.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    I think they do a great job. I never thought I could get help, I was over my head in debt. They are very caring and professional. I am on my way to finally being debt-free thanks to National Debt Relief. Thank you for all your help.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Customer support is truly amazing. Everything is answered and upfront. No BS! Simply amazing company! Weight has been lifted off my shoulders! I haven’t felt this good in yrs! They can really help! Why are you waiting! Get the best help you can get out there. Thank you, NDR!

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    When I finally decided to contact Debt Relief I was fearful of rejection. But was pleasantly surprised with the ease of contact and the issue of rejection being a non-issue. All of the people I talked to have been very informative and very pleasant and seemingly concerned with my issues. Thank you.

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    Verified purchase
    PriceStaff

    Reviewed Oct. 28, 2019

    I am happy I choose National Debt Relief, they were easy to work with, people were very nice to talk to and deal with. The monthly payment was inexpensive and the term of the loan wasn’t that long to handle.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 28, 2019

    Representatives I talk to very very helpful, very understanding, very clear and help me understand and answered all questions for me. They are truly appreciated! I know that if I have any questions I can definitely call back and get a clear answer.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    I was given respect, and the program was thoroughly reviewed and discussed. The agent handling my order was very professional and provided all of the information needed for me to fully understand what we were up against. It was an effective alternative to bankruptcy.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Thanks to Amanda ** and Danny ** for all your time and help. I really appreciate both of you working with me. Again Thank You. My experience so far has been good. Looking forward to resolving my debt with this company.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Everyone I talked to through this process was so very helpful. They made me feel at ease with my decision. I hope the rest of the process is just as easy. Thank you so much for all of the help and understanding.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Edwin did a fantastic job of being friendly, helpful, informative and answering questions about the program. His follow through with sending the information as promised was prompt and helpful. He made sure that we had our questions answered and provided the contact information if we should have questions. Thank you!

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    Assistance was amazing - very professional and courteous. They helped in every way possible and made me feel comfortable with choosing this company. I am happy with this decision and look forward to working with Robert ** throughout my becoming debt-free journey.

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    Verified purchase
    Process

    Reviewed Oct. 28, 2019

    The personnel were very polite and the process was very simple. Hopefully, the negotiation process will go as smoothly as the enrollment process. I look forward to working with NDR and achieving financial freedom. Thank you so much for providing me with a means to accomplishing this goal!

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Representative was courteous, descriptive of the program, and thorough in all scripting to provide. I want to take this time to thank all employees I personally have spoken with for taking the time to assist me in beginning this journey to alleviate these debts.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 28, 2019

    Super awesome people to work with. Paul and Anna were amazing. They were straightforward and fun to talk to. They took away any and all stress I had about this program. I enjoyed talking to both of them and I would recommend them to anyone looking for debt help.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    I want to thank everyone that I have contacted so far for being very helpful and making sure I was informed. So far everything is going smoothly. The company is very thorough in their information and it is emailed right to you for signing. They also sent some papers via mail that I was not able to do on computer. Thanks for making my experience, so far, doable and pleasant.

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    Verified purchase
    Staff

    Reviewed Oct. 28, 2019

    The overall experience was very good, knowledgeable people helping with my resolve to get out of debt. There is the option to add more creditors as I obtain their information to add them to the pool of creditors that I have. I look forward to the date when I will be mostly debt-free.

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    Verified purchase
    Process

    Reviewed Oct. 28, 2019

    So far, everything is working good with National Debt Relief. I remember doing it with them years ago and I didn’t stick with it. They started the process, but I was younger and got a little paranoid when all the bill collectors started calling and threatening. I ended up paying my bills again. This is the second time I went through along with the whole process. They were always emailing and calling. So, they were good with that. At this point, I’m all done as far as settling. The process moved a little faster than I thought it would. So, that was a good thing. My credit score plummeted. I was in the 7s, then after that, I was at 4. Now, it’s going up a little. That’s just how it goes as far as credit. It definitely goes down regardless of how you try to go about it. And it takes time to rebuild it.

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    Process

    Reviewed Oct. 28, 2019

    I worked with another debt consolidation company before and left them to work with NDR. Going through the process was stressful. Even the payment that I had was high. But it’s just really important and a good choice to do. For two months, I went down a little bit on my payment though ‘cause I had extra stuff that I had to pay for but then it came back up. Overall, it all seems to be going smoothly and I’m almost done with it. It feels like a great relief and I feel very proud of myself. I've had a great experience with them and the results that I got were very satisfactory. I would recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Oct. 27, 2019

    I was recently in contact with NDR to see if they could help me reduce and eliminate my debt as I felt hopeless and out of options aside from bankruptcy. Talking with Jason immediately made me feel at ease and hopeful because he was extremely compassionate and understanding. We created a plan to get me out of debt very quickly and I am so grateful that they gave me a chance and guidance to fix this problem when no one else would. I would very highly recommend NDR to anyone trying to get out of debt!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 27, 2019

    Very helpful and they made the process very simple and easy and everything was as transparent as they tell you. The customer service was very polite and very patient and they answer all questions to fit your needs and budget.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 27, 2019

    Signing up with NDR was simple and quick. The reps whom I worked with were really professional and they answered all my questions. The promptness of their service was really nice. They kept me up to date and I can always log in to their site to see the things I've paid off. Their payment plan for us has really helped a lot. Now, we're spending less monthly.

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    Verified purchase

    Reviewed Oct. 26, 2019

    When I came across the invite to checkout NDR I decided to take advantage of it. I have been interested in looking into debt relief/consolidation for quite some time, however, when I tried the credit card company made me feel stupid and I didn't follow through because that company tried to withdraw $1000.00 off my cc before doing anything. NDR has not.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    Excellent customer service, my rep explained everything in detail and understood my needs, made to process really easy and was sure I understood every bit of the process. I would recommend them to anyone who's in need of this kind of assistance.

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    National Debt Relief
    Response from National Debt Relief
    Hi Gabriel,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 26, 2019

    DEBT CONSOLIDATION. I was so deep in debt that I decided to contact the National Debt Relief program after reading their great success reviews by other clients with same issues like mine. I had the pleasure to talk to Tyler ** who explained the whole process with clarity and willing to help me all the way with so much care and support that I felt like a ton of bricks was lifted from my shoulders along with a peace of mind with more rested sleep. I will definitely recommend National Debt Relief to anyone having the same debt issues like mine. You all are awesome!! God bless all people in your team.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    They was very professional and very clear. And they answered all my questions. I'm very happy I chosen this company. And they was very polite. They also made sure I understand everything before I hung up the phone. I would most definitely recommend to a friend.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    I'm an very satisfied with the help of everyone I have talked to from NDR. They were very professional, helpful, and kind. Especially Menes **. I'm looking forward to getting my debt settled and behind me with the team at the NDR.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    Aubrey is an excellent example of representation for the company. He took time to help me understand the process and is very concerned with my comfort level starting the program. A1 service is given every time I call. I most definitely will recommend this company for debt relief service to everyone I know that is in need of debt relief. BTW Javier is awesome as well. He very professional.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 26, 2019

    Very helpful and thorough, took the extra time to explain things so that I understood them. Very good people skills, made sure that things were explained always, made sure that if I had questions that there were answered without hesitation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    Wonderful helpful service so far, excited to get out of debt. The phone reps were very helpful and made me feel confident that I am on the right path and making the right decisions in the process of becoming debt-free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    DEBT REDUCTION. Parker ** provided excellent customer service! He was patient and thorough! He explained the short term situation and the long term goal; that money that would be saved and how my credit would be negatively affected at first, but would improve in the near future. I felt a sense of relief after our conversation! A very positive experience!

    Thank you,

    Don

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    StaffProcess

    Reviewed Oct. 26, 2019

    Both ladies were very pleasant and made the process very easy to get through. They both answered questions that I know I asked more than once, but they were very patient and answered again anyway as I'm sure Naya could probably tell I was nervous about having to do this program to begin with. Thank you to both of them for being so helpful and making me feel so comfortable.

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    National Debt Relief
    Response from National Debt Relief
    Hi Paula,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Everyone that I spoke with was friendly and helpful. Andre and Keira were absolutely delightful to work with. I could not be happier with the service that I have received. I would more assuredly recommend National Debt Relief to a friend.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    Excellent experience! Both Alexandria and Antonio were very thorough in their explanations and knowledge of what they were able to assist me. They responded clearly, easily and patiently to all my questions. They were very empathetic and pleasant when dealing with my situation.

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    Verified purchase
    ProcessTransparency

    Reviewed Oct. 26, 2019

    Although the process is detailed and a bit scary. I am confident that in 3 or less years I will be free from unsecured credit card debt. Everything is explained in plain language and sent in writing, via email. I am happy that I decided to take these steps to get out of debt before retirement. I hope to keep it that way, once I have completed the program.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    I greatly appreciate the customer service department at National Debt Relief. Aside from having to be in the situation where debt relief is necessary, I had several other situations to deal with and had to drag out my welcome call. Each time I called back, the staff was very friendly, patient and supportive. Thank you so much, NDR for making this a stress free process.

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    National Debt Relief
    Response from National Debt Relief
    Hello Christina,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 26, 2019

    First time ever doing this and they make you feel very welcome. They also give you a lot of knowledge about the different options you have. They follow up when they say they will, and email back in a very timely manner which makes you feel very comfortable leaving big matters like this in their hands.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 26, 2019

    Drew was the person that assisted me through my debt consolidation and she made my experience stress-free. Would recommend to anyone in need of help to Consolidate their credit debt. Great coaches (counselors); everything is explained to you in details. Feeling stress-free.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 26, 2019

    Very clear on when will happen and what is needed from me. Able to answer all of my questions without pressuring me. So far every step of the process has been simple and painless. Also, the people I have felt with so far have been kind and attentive.

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    Verified purchase
    Transparency

    Reviewed Oct. 26, 2019

    From start to finish things were clearly and concisely explained to me by John **. With the follow-up Welcome Call I had with Robbie and the explanation of literature I feel that things will go great considering the depth of my problems. I do not feel alone...

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    Verified purchase

    Reviewed Oct. 26, 2019

    My financial goal is to get back on track from a few years ago when my financial status was going good. I known my best chance to reach that goal is to be successful in this NDR program. The information I inquired online through the B.B. will help me with my financial goal. I need to let the program work for me with on time payments being made. I believe dedication will help me progress.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 26, 2019

    My entire experience with all NDR personnel from start to end was professional and comfortable. Throughout the entire process great patient and concern for understanding was performed. All questions and concern I had was explained to my satisfaction. I had my doubts about debt relief program, and fear of identity theft of personal information. I would recommend NDR to a friend.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    After speaking to Steven, we were positive we were making the right choice. Everyone is supportive and answers all of our questions. Thanks for making this as easy as possible for us. We will definitely recommend National Debt Relief to anyone in our situation.

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    Verified purchase
    Staff

    Reviewed Oct. 26, 2019

    Destiny ** is amazing, very helpful, made getting on the road to being debt-free easy... I love that she made things easy to understand... I can’t wait to see how the rest of the program goes while I’m a customer.

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    Verified purchase
    Online & AppStaffProcess

    Reviewed Oct. 26, 2019

    The application process was easy and time-effective. The representatives were friendly and knowledgeable. All of my questions were answered and the representatives were helpful in explaining things clearly. Thank you for all of the help and I look forward to watching my debt get resolved!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 26, 2019

    All the people I spoke with were very professional, very helpful and answered all my questions. I even called Customer Service with a question that was answered very well. It was a seamless process. I would recommend this organization to anyone that needs debt relief.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 26, 2019

    NDR was highly recommended to me. I went with them and enrolling was really easy. I filled out the application and they called me back and sent me the information I needed to sign. They called me again and we went over the contract. Since then, every time one account closes, they’ll call and send me my information. I'll either agree to it or not and then they would call me again. From there, we'll go to the next account that they can get settled.

    Additionally, working with their rep was great. They explained everything. If I had a question, they walked me through that. They made sure I was in the same area they were and reading the same thing they were. They didn’t bypass anything. I appreciated that ‘cause a lot of other people don’t explain. They just go, “Well, this is what you’re gonna pay,” and they don’t explain all the extra taxes that might have to be taken out. Moreover, NDR. worked with how I got paid for my payment plan. Initially, the plan was cutting it close on a couple of days so we had to kinda rearrange that. We decided on the 1st and the 15th which are the closest days to my pay period. So, we kept it at that which works out perfectly. Things are looking great with NDR.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2019

    Michael is truly an angel sent from above! He walked me through everything, answering every question I had (and even didn't mind my infant disrupting the call a few times). He made everything clear and succinct. I walked away from the call feeling hopeful that I would actually be debt-free and able to save and provide for my family. Tierra was extremely professional and went through everything to ensure I knew exactly what I was signing up for. I would absolutely recommend this service to anyone struggling with debt!

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    Staff

    Reviewed Oct. 25, 2019

    Very professional, thorough and precise. The team was knowledgable and helpful. I will be proud to refer this program to anyone looking to improve their financial standing. There was no judgment or finger waving. I felt as though they really cared and were really there to help me. Well done!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 25, 2019

    Great, easy, informative experience. I had no idea what debt relief really was until I called National Debt Relief. Especially Henry **, he had such a great personality and was a very clear speaker which is nearly impossible to find nowadays with any company in the help industry. I'm so happy I called and thank you for getting my life back on track. I'll be sure to spread the word and write a great google review.

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    Staff

    Reviewed Oct. 25, 2019

    The reps I dealt with were great! Very Friendly and Knowledgeable. They kept in touch and did everything they said they were going to do in a timely fashion. Great Job! Would recommend to anyone for sure.

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    Customer ServiceProcess

    Reviewed Oct. 25, 2019

    Bill ** - When I called I was a mess with worry about how to get out of debt. Bill was there every step of the way and guided us through the process seamless... we couldn't have asked for anyone better! We are looking forward to being debt-free in 42 months!

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    StaffTransparency

    Reviewed Oct. 25, 2019

    I would highly recommend National Debt Relief. They were very easy to work with and very informative. Thank you for being patient and taking the time to explain every detail. We can now breathe a easily. We are looking forward to our debt-free future!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 25, 2019

    Helpful and explain well what is the program, very patient towards the customer, overall satisfied with what my questions. Processing was so very easy and communicable in every way. Always have time to listen for anything I did not understand.

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    PriceStaff

    Reviewed Oct. 25, 2019

    Great service. They took the time to make sure every need was meet and double-check everything. Their service is number one in my opinion. Had another company try to charge me more and were very pushy about getting me signed and collecting their money. I'm so glad I checked around and found you guys who wasn't pushy at all.

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    Staff

    Reviewed Oct. 25, 2019

    I received excellent information to help me become debt-free. Both of the women that I spoke with gave me all of the information that I needed to make a good decision and answered all of the questions that I had.

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    StaffTransparency

    Reviewed Oct. 25, 2019

    My experience with National Debt Relief was very professional yet very reassuring and helpful. Very well explained and all questions answered. Everyone is very personable and respectful. This is uncharted territory for me and I am looking forward to having you all in my corner. Thank you.

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    StaffProcessTransparency

    Reviewed Oct. 25, 2019

    The representatives were friendly and seemed to care about the best plan for me. Explained everything in detail, clearly and in terms that were understandable. Questions were answered to my satisfaction. They were seemed to be honest about the program explaining the pros and cons.

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    Staff

    Reviewed Oct. 25, 2019

    Brenda had mad skills, very direct and thorough in addressing the business at hand. She continued to be sure that I fully understood everything we discussed. In addition she was very pleasant to speak with. Thanks.

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    StaffProcess

    Reviewed Oct. 25, 2019

    Very friendly and helpful in explaining the program and how it all works and gave me all the contact information I need to get a hold of you, I thank you for helping me thru the process and getting me started.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    Definitely recommend them. The customer reps were able to lay out all the facts and details so that there weren't any surprises. I repeated my questions at different points in the calls just to clarify what I was hearing is correct, and they never got annoyed or upset. Fingers cross that I will be able to take full advantage of this program and become debt-free at the end.

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    Reviewed Oct. 25, 2019

    Kristoff followed up to ensure that I felt comfortable with my decision to enroll in the debt relief program, especially after everything I have been dealing with due to my student loan debt. I would recommend the program to others that I know that are struggling with their debt relief.

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    ProcessTransparency

    Reviewed Oct. 25, 2019

    Appreciated the step-by-step explanations of the program, plan, etc. by both professionals today. I am comfortable and confident that I can manage this project to a successful conclusion. Seems pretty straightforward. National Debt Relief has exceeded my expectations so far... Thank you!

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    StaffProcess

    Reviewed Oct. 25, 2019

    Roger ** is a valuable asset to your company. He is very well versed and knowledgeable about the program. Lupe ** is a great asset in welcoming clients and putting them at ease during a very trying time in their lives.

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    StaffProcess

    Reviewed Oct. 25, 2019

    Your representative Brian ** was extremely professional, friendly, knowledgable, and made the sign up process seamless and painless. He was very thorough in reviewing all aspects of the program, and making sure I clearly understood the process and and did not have any unanswered questions.

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    StaffProcess

    Reviewed Oct. 25, 2019

    So far, my experience with NDR has been very helpful and reassuring. Those who have been especially helpful are Ms. Rachel and Ms. Tamika. I feel empowered and feel that with this program, I will be debt free and back to my normal life in no time. I look forward to working with the wonderful employees of NDR throughout my journey to becoming debt-free!

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    StaffProcess

    Reviewed Oct. 25, 2019

    Helped my wife and I reduce our debt to a manageable amount and give us more available income to our household. They were very helpful in the starting process. This process was overwhelming at first but now that we took first step it’s better.

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    Customer ServiceStaffProcess

    Reviewed Oct. 25, 2019

    Ben and my welcome call team made everything easy with the process. Ben took time to call my husband after his hours so he could discuss the program and process. We feel comfortable that this was the best decision for us. This has given us a huge relief off of our shoulders. Thank you Ben and everyone we've spoken too.

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    StaffTransparency

    Reviewed Oct. 25, 2019

    They understood how I felt about my situation and did not judge me. Very clear about how the whole relief program works and called the next to follow up which is awesome. Sometimes you tend to forget when you are receiving so much info at once. If anyone was experiencing financial difficulty I would definitely recommended National Debt Relief to them. Thank you for your time and consideration. Cindy

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    Customer ServiceProcessTransparency

    Reviewed Oct. 25, 2019

    Great customer service, took the time to properly explain everything in detail. Helped me figure out what creditors were able to be added to the program and took time to help me find info I needed. Extremely happy that I decided to go forward with this process.

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    Customer ServiceStaff

    Reviewed Oct. 25, 2019

    I've had a good experience with National Debt Relief. The enrollment process was easy and straightforward, and the service is very good. They are always prompt to picking calls, almost zero wait time and there’s no time lag for solving issues so they’re quick to solve them. We don’t have any problems with them and email communication is good as well. The personnel are very audible and speak good English. Being with National has been a very positive thing and I have been able to consistently make my payments and gradually solving my financial issues. Before I joined them, I was pretty much up to my neck with debts. Now, I can concentrate on just having a decent life and knowing that my debt is being taken care of as I make my payments. So, I have been more financially stable.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Agents were very knowledgeable, courteous, patient, and helpful. My experience with them was courteous and most pleasant. The agents were very understanding and helpful with my limited computer skills. They carefully explained each issue and were very careful that I fully understood.

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    Staff

    Reviewed Oct. 24, 2019

    This experience has been awesome, very professional. Very helpful... The persons handling this application have all been awesome... I need to give an extra congratulations to Andrew ** for his help in entering all the information to help with my application...Thank you for your great assistance...Iris **, Orange City, Florida 32763

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    StaffProcess

    Reviewed Oct. 24, 2019

    Nancy and Adam were amazing! Adam got us enrolled, and made us feel comfortable dealing with a subject matter we never thought we would have to. Nancy was informative and personable and made the process seem less overwhelming. Overall our first impression is amazing. We are so thankful for this experience to help us get our life back on track.

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    Reviewed Oct. 24, 2019

    This experience has been very helpful so far and not stressful. I really appreciate all the help. Nathan ** was on top of things and I highly will recommend him to others who are in need of help with debt.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Everyone that we have dealt with was very open, honest and transparent with the information. This is going the best solution for our debt. Everyone has been eager to answer questions and made sure we had complete understanding. THANK YOU NATIONAL DEBT RELIEF.

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    StaffProcess

    Reviewed Oct. 24, 2019

    Everybody I talked to was very polite and super helpful in the process of explaining and getting me enrolled into the program. I couldn’t have asked for more patience. They answered all my questions about the program because I didn’t know where to start or what to do.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 24, 2019

    Very easy and very quick. Your people explained all the workings of the program. I am looking forward to being debt free before I die. The time it took was great. The customer service was great. Every one I talked to answered all my questions.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    The NDR staff I talked with were courteous, and not hard-sell. They answered all of my/our questions eagerly, honestly and succinctly. They displayed a good grasp of how best to work toward our financial goal of eliminating credit card debt, and walked us through the steps to do that.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    We were pleased with Bryan ** help. Your people do talk fast though. Bryan was kind and patient with our questions and answered to where we could understand. I don't remember the person from welcome call....Steffon something. Kind but monotone and did kind of put my husband off when he would ask a question. listening to the monotone for 20 min was like sending us through the roof.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    I want to thank the staff I spoke with for making me feel comfortable to give such sensitive information over the phone. They were understanding of my tough situation and didn't make me feel out of place and showed they want to help.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    My experience was great. I feel a lot better knowing I will be debt free soon. Bankrupt wasn't a option. I am glad I made the call. The counselor I worked with was very knowledgeable. He made me feel really good with my decision.

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    Staff

    Reviewed Oct. 24, 2019

    Very pleased with the help I was provided. It was friendly, yet professional. I feel this program will help me reach my goal to be debt free. Looking forward the outcome. Both of the people I spoke with did a good job.

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    StaffProcess

    Reviewed Oct. 24, 2019

    While I was hesitant to take this step, all the folks I interacted with made it an easier process than I thought it would be. They were all caring and non-judgmental. I feel a little less stressed although a little sad that I cannot completely honor my debt.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    My experience with NDR put me at ease that I made the right decision. The men I spoke with was very knowledgeable and explain everything so that I knew exactly what was going on and always ask if I had any question or concerns. I would recommend to a friend.

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    Process

    Reviewed Oct. 24, 2019

    My experience was warm and welcoming. This was achieved despite everything being delivered clearly and concisely. I genuinely feel a huge weight off of my shoulders and trust that my financial freedom is in good hands. What started out as a potentially daunting process turned into a fulfilling encounter. Thank you so much for the opportunity!

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    Staff

    Reviewed Oct. 24, 2019

    I was so pleased how Andre ** and Jay ** help me. They were both very helpful. They took the time to help me and go over everything I needed to know. I was able to talk with them when I needed. I pray this process continues to go as smooth has it has so far. Thanks.

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    Staff

    Reviewed Oct. 24, 2019

    This company is efficient with what and who they are about and get you taken care of immediately. They don't waste your time with anything and get straight to the point with what they are here to do for us as their clients and have answers to all of your questions.

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    Staff

    Reviewed Oct. 24, 2019

    I love how caring the staff is! I didn't feel judged and like they really wanted to help me! I am so thankful that I have some peace of mind about my situation. Before NDR I felt like I was drowning.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Destiny explained and walked me through all the steps. She is very knowledgeable and was able to answer all my questions. She was very patient. Next was Wayne, who also was patient and knowledgeable. We finished up all aspects of contracts. I was so very happy and relieved I was finally on the right path to financial satisfaction. Thank you all.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 24, 2019

    Very friendly and quick. Very easy to work with and always happy to answer the questions thoroughly. They were not pushy at all and made sure everything was understood completely. Gave very thorough in the explanation and almost made you feel like you knew them personally.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    They were very helpful and when I didn’t understand something they explained it in a manner that I could understand. Service was speedy and friendly, I would and will be recommending friends and family. I wish that I had known about this sooner, than I would of done this much earlier on. I am now not stressed and I can think a bit clearer thanks to them.

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Everyone was very helpful and courteous, they explained everything so that I could understand it. This is my second time using this service, the first time was very satisfying. This is a great service and I would recommend it to anyone.

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    Customer Service

    Reviewed Oct. 24, 2019

    After struggling for a year with my finances, I decided to make the call and was glad I did. The service so far has been very informative and easy to follow. And know I am on the path to financial freedom. Thank you.

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    Verified purchase

    Reviewed Oct. 24, 2019

    Jay has been instrumental in supplying insight into solutions for my credit problems and walking me through the "pros" and "cons" of each solution. It was his dedication and interest in finding just the right personal solution for my wife and me that caused us to select NDR. We felt that if this young man was typical of the organization, then that would be the organization we wanted representing us. Thank You.

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    Staff

    Reviewed Oct. 24, 2019

    He was polite and very good at explaining things and very good at helping you feel comfortable in putting together our program for Debt Relief. I cannot remember the woman’s name who helped us with the welcome information but she was very good and really resolved any concerns we had.

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    Staff

    Reviewed Oct. 24, 2019

    To describe my experience with N.D.R. would be to say that the 2 people that I had the pleasure of working with were very professional at their job but not to the point that I did not get what was said to me. I can honestly say that talking to them really put my mind at ease. N.D.R would come highly recommended by myself if ever I were to happen upon anyone in the same situation. All I can say is thanks a million for you all.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2019

    I was impressed by how easy the process really is. They were very informative and made sure that I knew this is completely up to me. Throughout I was given the opportunity to ask any questions and made aware that they are available to help and answer at any time.

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    Transparency

    Reviewed Oct. 24, 2019

    Thank you for the accuracy, patience, and time spent to figure out a way for me to help resolve my debts. Thank you Chad ** for all of his clarity and help. I look forward to having financial freedom in the matter of a few short years versus 20 or 30 +.

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    Customer ServiceStaffProcess

    Reviewed Oct. 24, 2019

    Andrew ** was an absolute Godsend. He was wonderful from the first moment and I felt so at ease even with this difficult conversation and he left me with such peace. He was there for us with all questions answered, called us and answered our phone calls and honestly made us feel like we were his main concern throughout our process. There are no words to tell you what an asset this young man is to your company. We had reached out to another company that we had received a mailing but after checking BBB I looked at other companies and found NDR and never looked back. Aundrea completed our process with ease and so nice. She was the perfect Welcome to our successful journey with NDR. Thank you Andrew and Aundrea!! You were a Blessing and I finally feel that our retirement years will be happy ones. Thank you NDR for being a company that cares!!

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    Daniel and Jay were very helpful in guiding me through the process. Everything went smoothly. They were understanding of any questions I had and clear and concise in their explanations. They were also personable and honest. I can just tell from the way they communicated. I trust that I am in good hands.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    The persons, that waited on me was professional. They took there time, and explained everything to me, about the program. Hopefully everything works out for me. Thanks again for everything. I will let my friends know about my experience with this company.

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    Process

    Reviewed Oct. 24, 2019

    You guys did great. I would highly recommend your service. It did take some time to set up, but well worth it! If upon completion all goes well I will let other people know how valuable this program is. Thank you all for the help, it is very much appreciated!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 24, 2019

    Great customer service, clearly explained everything from start to finish. All questions were answered and walked me through necessary information step by step. Made the process easy and gave me peace of mind! I’m happy to have a dedicated team behind me to answer any questions and to guide me through this difficult time.

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    StaffProcessTransparency

    Reviewed Oct. 24, 2019

    Help I have received with the two ladies I have spoke with has been a blessing. They are so kind, helpful and explained everything, taking time to make sure I understood my program. I'm looking forward to working with this company, a weight lifted off my mind. Thank you!

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    StaffTransparency

    Reviewed Oct. 24, 2019

    Asked Google who were the top debt relief programs and National came up. Spoke to Lawrence **. He was very helpful and explained everything to us. Let us know that it would lower our score more but at this point it really didn't matter because already so low. He told us due to our circumstance with our illness we would be consider a hardship case.

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    Customer ServiceStaff

    Reviewed Oct. 24, 2019

    They were amazing at informing us of exactly what was going to happen and all the stages that my wife and I would go through. They made everything as easy and as stress-free as possible. We are much more confident in our decision now than before we made the call.

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    Staff

    Reviewed Oct. 24, 2019

    Very helpful. Very nice and I will tell my friends talked me through what will happen how long it will take. They are always here for me if I have questions or concerns. Gave me all the information to read and know step by step what will take place.

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    Customer Service

    Reviewed Oct. 24, 2019

    Enrolling with NDR was very easy. Initially, my negotiator and I spoke several times going through all the stuff and it went pretty well. Their service was very receptive of me. If I miss a call, I can call NDR's customer service and they know exactly what's going on. I still have a little while to go in NDR's program but so far, things are going pretty well.

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    Staff

    Reviewed Oct. 23, 2019

    Good Experience. Both Sam and Javier were very good, and very professional, very helpful and understanding. We are very happy with the service we received from your company. Thank you again, Debbie & Ron **. We would recommend National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2019

    When enrolling in National Debt Solutions the employees that helped with me have been very helpful with my concerns. When something I did not understand, the National Relief Employees went step by step with me to get me through the process. The employees have taken the time to answer any questions that I need to ask. Thank you so much.

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    StaffProcess

    Reviewed Oct. 23, 2019

    Loved how friendly and caring all the representatives are. They walk you through the whole process step by step. I can’t wait to get my life back on track and debt free with National Debt Relief! I would highly recommend them to anyone in need of help.

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    Staff

    Reviewed Oct. 23, 2019

    All dealings my husband and I have had with your representatives have been not only helpful, but respectful of our situation - not degrading - very kind and extremely helpful in getting us started at getting our debt under control. Thank you.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Everyone was so helpful and nice. It was a pleasure working with them to settle my debt. They made me feel very comfortable during the whole process and explained everything to me in detail. I am very happy being a part of NDR.

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    Staff

    Reviewed Oct. 23, 2019

    I very much appreciate the professional attitude and help given in understanding my options. Everyone I spoke with was well informed and efficient. I have already recommended them to a friend who is interested in their services. I never expected to be in this position.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Team was clear and precise in explaining the program. Each individual that I spoke with explained everything. The team provided me with a clear understanding of the program. I was treated very professionally and with respect. I would wholeheartedly recommend this program to my friends and family if they needed it.

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    Staff

    Reviewed Oct. 23, 2019

    Good so far, great service and very informative, Karen was excellent. She was truly professional and courteous. It was a pleasure talking with her and hope everything works out!!! Hopefully her professionalism along with Yasha ** is practiced throughout your company!!!

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    Staff

    Reviewed Oct. 23, 2019

    She was top notch, Amazing, and answered all of my questions! I can't wait to get the debt resolved and on to a debt-free life! I will have more time to spend on other things than worrying. Thank you!!!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    Spoke with Chris ** and he was very informative and great. Questions were answered and sign up was easy. Follow up welcome call was good too. We went over all my creditors with ease and were able to get my payments down to something I can afford.

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    Staff

    Reviewed Oct. 23, 2019

    Both persons I Spoke with were very professional and answered my questions with all information until I understood. I would recommend this service to anyone who needed this type of service. Looking forward to working with this service to relief my debt in the next 42 months.

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    StaffTransparency

    Reviewed Oct. 23, 2019

    Nomer, Chantel, and Theresa were very kind, patience, and explained everything so clearly. I was very please with all the information and how kind everyone were. I will highly recommend your service to anyone who have a debt problem. I look forward to great result helping me with my debt problem... Thank You.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    The 2 people I was in contact with were professional and helpful. They made the process go fast and easy. They walked me through the paperwork and made sure I understood it. I would recommend this program to any of my friends who find themselves in my situation.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Both consultants that I spoke to were extremely helpful and never made me feel bad about being in this situation like some of the banks we reached out to. They made me feel comfortable with the program and gave great explanations.

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    Customer ServiceStaffProcess

    Reviewed Oct. 23, 2019

    Carol ** led me through the whole process. Her description of all steps allowed me to make an educated decision. All the positives and negatives of the program were clearly stated. Excellent experience. The Welcome call as a review helped me to remember what the program was all about.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    The lady on the phone was very informative. However, she kept giggling about something. Maybe with a coworker but it didn’t seem professional to do so while she was on the phone with me. It seemed as if she was distracted with something else and I wasn’t getting her full attention.

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    National Debt Relief
    Response from National Debt Relief
    Hello Arlene,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Process

    Reviewed Oct. 23, 2019

    Good experience. I am very nervous regarding this process. The folks did their best at relieving some of the anxiety. This is all very new to me and I will be hopeful that my creditors will work with NDR. Time will tell.

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    Customer ServiceProcess

    Reviewed Oct. 23, 2019

    I have to admit I was very hesitant to try a debt consolidation program but I've been hearing a lot about this company in particular. Over the years my debt has been steadily increasing and I never thought things would get this out of control. After my divorce I was floored with even more debt and excess bills. I prayed for relief and often times thought there was nothing I could do. Finally I gave in and decided to give this program a chance. I am happy to report that this was such an easy application process and it literally took 24 hours from start to finish. I highly recommend this program to anyone that may be in a financial bind and feel like there's no light at the end of the tunnel. Seek assistance and leave the stress behind. No more harassing phone call, emails or letters. Hallelujah.

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    Customer Service

    Reviewed Oct. 23, 2019

    The service by Adam was excellent and thorough, I feel most info was easily understood and I was given a hotline number on all questions I might have. The follow up welcome call was a exact compliance reinforcer, it was appropriate.

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    StaffProcess

    Reviewed Oct. 23, 2019

    Fast, effective and efficient. Very kind people who made understanding the process simple. Provided peace of mind in a time of need. Just starting this process however at total peace that we made the right decision! Will keep posting our success story as it evolves and we step into financial freedom!!!

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    ProcessTransparency

    Reviewed Oct. 23, 2019

    I felt that the company truly made it clear to me their services. With the ability to cancel my account at any time, access to legal services and the bank account, they made feel comfortable about the process. I look forward to working with the company and hope that my success is forthcoming.

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    Very friendly and professional. Was at ease the whole time. Everything was thoroughly explained. This is a difficult process that has been made easy. Would definitely recommend this to anyone in this situation. You remain in complete control of your account with the help and guidance of NDR.

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    Customer ServiceStaff

    Reviewed Oct. 23, 2019

    My experience with with National Debt Relief so far has been great! I received a very nice and respectful welcome call. I would highly recommend National Debt Relief to a family member or a friend! Thank you and have a great day.

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    Staff

    Reviewed Oct. 23, 2019

    Thanks so much for helping me understand what I am putting myself into. It is a new experience and you were very patient and passionate with my situation! I would highly recommend you to other people! Great job! It feel like I will be debt free very soon, thanks to you!

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    Staff

    Reviewed Oct. 23, 2019

    Everyone I have spoke to has been very nice and supportive. They have answered all of my questions and made me feel comfortable. They have reassured me of the decision I was making was best for my situation. They did not rush or push me, but gave me information that helped me decide for myself.

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    Staff

    Reviewed Oct. 23, 2019

    I felt comfortable with each representative from FDR that I dealt with. They were informative, knowledgeable and very professional. I would recommend this firm to anyone who is having difficulty. I feel very confident that FDR will help me get through this difficult financial time. I am grateful for your assistance.

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    Staff

    Reviewed Oct. 23, 2019

    My experience with the staff at National Debt Relief, specifically Aubrey and Andrew, has been all positive. I was especially impressed with the speed and efficiency with which Aubrey was able to assess my situation and provide the help I needed. This takes a huge weight off my shoulders, and I look forward to a successful completion of the program.

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    StaffProcess

    Reviewed Oct. 23, 2019

    I am already stressed out enough and hard on myself for being in my current situation. When I contacted National Debt Relief they were very friendly and made the whole process easy and smooth. They reminded me that I’m not a bad or incapable person, I have just been going through several really bad times over the past few years. I feel relief and optimistic that things will start to get back on track now with their help.

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    Staff

    Reviewed Oct. 23, 2019

    I was very pleased with the initial service that has been given to me. I was informed of everything that was expected of me and what was expected from NDR. I would highly recommend this service to people that I know would need their help.

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    National Debt Relief
    Response from National Debt Relief

    Thanks for leaving a review today, Justin. Please be sure to follow up with any questions in case there's anything you either missed or aren't sure about. Welcome to the program!

    Verified purchase

    Reviewed Oct. 23, 2019

    My experience was very pleasing. I feel so much better knowing I'm getting on the right track. Talking with Nate gave me the comfort being able to sleep at night without worry. I will share my experience with friends and family.

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    Staff

    Reviewed Oct. 23, 2019

    Considering the fact I'm using this company, this has been a great experience! The people I have spoken with are knowledgeable and genuine. I am so excited to get past my debt and I'm very thankful this company is allowing me the opportunity to do so!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2019

    Great service. Very nice. Answered all my questions. Took their time and explained everything to me. I would use this service more often. One thing that I was curious about was my account being delinquent. I was curious to how that would work.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 23, 2019

    I just joined the program and the customer service deserves 5 stars *****. They explain things so simple and clear because I didn't know how it worked. The representative didn't hesitate and explained everything patiently and didn't hide anything from me. It's time to be debt-free! Thank you guys for everything..

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    StaffProcess

    Reviewed Oct. 23, 2019

    The experience was great. The National Debt Team were very helpful and made assure that I would be debt-free soon. I thought that the process would be very difficult but the team made sure that it was a very smooth process for me. National Debt team are the BEST!

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    StaffProcessTransparency

    Reviewed Oct. 23, 2019

    This afternoon my husband and I applied for a Financial hardship loan. We first spoke with S **. He was very professional, patient, explained the program, made sure we understood the forms we'd be signing and was very understanding. We then spoke to the Welcome gentlemen and he too was very professional and reiterated all the information we'd signed and answered questions. Thank you both for being a ray of sunshine when we were totally stressed.

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    Staff

    Reviewed Oct. 23, 2019

    RE: I highly recommend this company. Very helpful. Kind in helping me to get it together. My only concern is that I am not sure of the action the credit card companies will do to get their money. Lawsuit? Who would handle that? I have never been involved in any kind of this action.

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    Staff

    Reviewed Oct. 23, 2019

    Thank God for National Debt Relief! Paul **, the Debt Specialist was compassionate & helped me every step of the way. I am beyond grateful for the care this organization exhibited! I finally have a peace of mind because I was literally lost and didn’t know what direction I was going. I want to pay all of my debts, I just got overwhelmed. But National Debt Relief came up with a great plan for me to pay my debt with a reasonable payment each month. I am beyond happy and now I see a light at the end of the tunnel. Thank you again National Debt Relief! God bless you all!

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    Staff

    Reviewed Oct. 23, 2019

    So far, as I have just signed up with them, the service was excellent. Everyone was very informative and cordial. I am looking forward to working with NDR to reclaim my financial life. Thank you to the team at NDR.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 23, 2019

    There are several debt relief companies out there and I had already signed up with one, but I always kept looking. It’s like insurance, you always gotta keep shopping for it. Then, I came upon National Debt Relief and did some more research on them. I felt more comfortable with them than I did the other company. I ended up talking to a young lady and everything was explained better with NDR than out of all the people I talked to. The process was a bit long and drawn-out, but how the system works was explained and as far as how the program has been working, everything has been going as planned.

    NDR is doing a great job. They keep me informed and are constantly sending me emails and phone calls, letting me what’s going on, as we move forward. If you’ve got any questions and you need to talk to them, you don’t get the same person. I’ve never talked to the same person twice, but they’ve all been helpful and pleasant to talk to. They answer your questions and if they don’t know, they’ll find it out and get back with you. NDR has already been able to settle several of the accounts and working with them has freed up some of my money so I’m not as strapped as I had been.

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    Staff

    Reviewed Oct. 22, 2019

    The representative was very nice and helpful, answering all of the questions I had and leaving me satisfied with the decision I have made. I am looking forward to working with National Debt Relief and dissolving my debts.

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    Transparency

    Reviewed Oct. 22, 2019

    Everyone made it easy and all things were explained carefully. Aside from wishing we didn't need to do this, it feels way better to have taken a step forward instead of making minimum payments and still not making ends meet.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    Everything was explained to my satisfaction. The people were very pleasant and helpful. They explained the options and how the system worked, and advised me on what actions I need to take to complete the process. I am looking forward to working with them.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    Very helpful and compassionate. Explained process in detail. Very prompt and polite. Made the whole process seem very easy. I should have done this a long time ago. I am so happy there is a way to help pay off my debt after a medical hardship.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Everyone we were contacted by with this company has been extremely professional and took care of our needs in a very timely manner. They make this painful process very painless and user friendly. They are making it possible for us to finally take control of our finances and finally breathe a sigh of relief. Thank You!

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    StaffProcess

    Reviewed Oct. 22, 2019

    I was very emotional during the whole process and cried a great deal. Steven and the other woman I talked to were very patient and waited out my tears and emotional outbursts. Thanks to the team for all they did.. This is not the solution I wanted but they helped me see it was the only one available to me now. My bank is working with me as well so hopefully I will soon have a little breathing room.

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    Staff

    Reviewed Oct. 22, 2019

    My experience was very informative, everyone was nice and I believe I made the right decision in going with this company, I will recommend them to a friend. I feel a sigh of relief and I just signed up, I will be saving more by going through them in 3 years instead of paying more in over 10 years by paying the minimum payment on my card, I strongly recommend this company.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Both representatives who worked with me was very helpful. They did a great job ensuring that I understand the program. They were well mannered and polite. They were very knowledgeable about the services National Debt Relief offers. I would definitely refer a friend to this program.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    I feel that both of my reps were very helpful in the explanations in what the process was and assisting me in getting started. They were very easy to speak with and they used language that was easy to understand.

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    Process

    Reviewed Oct. 22, 2019

    The process was very smooth and they did a great job of explaining everything and answering my questions. In the long run they will be saving me 10s of thousands of dollars. To me saving that much money is well worth the credit score declining. Thanks!

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    Staff

    Reviewed Oct. 22, 2019

    Everyone I spoke with was respectful, friendly, intelligent, reassuring, and knowledgeable about debt and the emotional strain it puts on a client. Very helpful and asked questions and gave me time to ask questions. I am new to this program and have some reservations - but am hopeful that as time goes on I will feel more at ease with the process. I know the support is there.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Our representative Justin was very helpful. He was very informative, and helped us with a plan to get us debt free. They were all helpful and informative in each step, and answered any questions we had about the total process.

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    Staff

    Reviewed Oct. 22, 2019

    I feel my experience was beneficial and very understanding and helpful. My questions were all answered and I felt a good relationship had been created with your team and myself. I felt Sam was a very patient and caring individual helping me the with best possible program for my needs. Thank you most sincerely for your help and dedication to a better future for myself. Sincerely, Sylvia

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    Staff

    Reviewed Oct. 22, 2019

    I had a great experience with Duane and Dina, both were thorough in explaining what this company offers and what the company can do for me in resolving my debt issue. They both seem to care about my situation, both very knowledgeable, courteous and professional. I would definitely recommend this company to friends and family.

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    National Debt Relief
    Response from National Debt Relief

    Anthony, thank you for acknowledging our agents! We're sure they'll be happy to hear that you appreciated their efforts. We wish you the best of luck with everything!

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    Customer Service

    Reviewed Oct. 22, 2019

    I just wish to thank Erica ** for her expertise in explaining all the ins and outs of your program for helping me get debt free in 33 months. If I was assigned an order number, please email that to me as I searched my documents and could not find it. Thank you so kindly for your help...Alan

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    Process

    Reviewed Oct. 22, 2019

    To anyone looking to resolve debt; please give this a recommendation. Through their customer care, they were very informative about the program of how this process works; I can definitely say this is definitely for my family and I, and look forward to completing this. Thank you!

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    Customer ServiceTransparency

    Reviewed Oct. 22, 2019

    Customer Service is the best! Aaron ** was helpful and patiently explained what I need to know and understand about the Nat'l Debt Relief. They explained not only once but twice or until you understand the mission of National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    The representative that I spoke to were very helpful and totally understanding of all of my needs. I would definitely recommend them to anyone I knew that needed help. The representative that I spoke to in the welcome call center was also was helping me understand everything.

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    Customer ServiceTransparency

    Reviewed Oct. 22, 2019

    Awesome customer service. Total transparency! Quick & not stressful. Support from NDR 100%. I'm going to be debt free in approximately 46 months. NDR cares! I appreciate not being belittled. Life throws us unexpected punches & I'm grateful there is NDR here to help & alleviate the stress! Thank you so much!

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    National Debt Relief
    Response from National Debt Relief

    Susan, it's our pleasure working with you to help you become debt-free. We understand the stresses that can come with being in debt and we try to do everything we can to ensure that your experience is as smooth and painless as it can be under the circumstances. As things progress, please don't hesitate to let us know if there's anything else you might need.

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    Staff

    Reviewed Oct. 22, 2019

    Taj was very professional and very helpful making sure I understood the information. Went over every detail and gave good examples of how things work. I understand that this program in the long run helps get debt reduced and pay off and I am not just giving money away.

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    StaffProcess

    Reviewed Oct. 22, 2019

    Very nice people, service, kind, helpful, easy to talk to and glad I did this. I was nervous but they made me comfortable and I started to understand the way things worked. Miles was very helpful and answered any questions I had the best he could. I'm looking forward to getting what debt I have resolved and move on from here. Thank you NDR for walking me through the process and helping me to become debt free.

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    StaffProcess

    Reviewed Oct. 22, 2019

    I work with Bryan and David on setting up my account. Both were friendly and very professional. They went through all the information with me and helped with any questions I had. They both made me feel comfortable making the best decision. Thank you for all the help getting started with this program.

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    StaffProcess

    Reviewed Oct. 22, 2019

    I have no idea how this debt help/assist works, but with the help of Jennifer ** and team mates, this experience was a very meaningful, and helped me a lot understanding the debt-assist process. Just as soon as I was approved, I felt a load was weaned off my shoulder. Here's to my pathways towards debt-free world.

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    StaffProcessTransparency

    Reviewed Oct. 22, 2019

    The lady was clear and helpful. There was kindness and empathy shown. The process was lengthy but thorough. She outlined all of the pros and cons. She reviewed all of the information with me several times. She stressed the need to follow closely the program in all its parts. Knowing we need will be debt free in 3 1/2 years is comforting.

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    Staff

    Reviewed Oct. 22, 2019

    I cant describe how much help you all were for me! I have been getting 2 hours of sleep thinking about debt and felt like I was in a hole! I’m so happy you’ve been so helpful with this! I can sleep!!!

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    Process

    Reviewed Oct. 22, 2019

    All questions were answered efficiently. Cant wait to see end results to this program. If you are looking to make this jump be sure you are committed to stability and consistency. Thank you National Debt Relief. Anything is worth a try.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    The enrollment experience was smooth and helpful. The welcome call was trying. I had to ask the rep to speak slower twice. He was speaking so fast I could not understand him, he was running his words together. He seemed to be trying to get through the call as fast as possible. He still talked to fast and was impatient.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for letting us know, Sheryl. We want every part of your experience to be as pleasant and as helpful as possible. Our agents are more than happy to accommodate you; if you ever speak to another agent and this happens, feel free to slow them down so that you can understand what they're saying. We're sorry that this was your experience but we want to do everything we can to ensure it doesn't happen again. Thank you for continuing to be a valued client and for your continued patience.

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    Price

    Reviewed Oct. 22, 2019

    I sought to have relief from a credit score that would go nowhere in spite of always making on-time payments. Highest interest led to no progress. Today, limited income and a past that includes years of treating my wife's cancer and her ultimate death are overwhelming. My own medical and other expenses add to the monthly mountain. I am thankful for relief.

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    Customer ServiceStaff

    Reviewed Oct. 22, 2019

    Everyone I spoke with was very friendly and personal. It's very nice to deal with a company that has passion and care in what they do to help people. Hard to find in a customer service fields. I look forward to dealing with with NDR in the near future and I appreciate everything done for me so far. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 22, 2019

    Yesterday I completed my paperwork with your company. I felt very comfortable with each one of the representatives. Both of the representatives were very knowledgeable. They both walk me through the process. At no time did I feel like someone was taking advantage of me. They laid everything out on the table for me. I can't wait to get started. I can't wait to get Debt free. I'm glad I called. I will be recommending your service to others.

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    StaffTransparency

    Reviewed Oct. 22, 2019

    Able to free up some much needed money and get me to were I can breath again. Explained the procedure with me very well. Thanks to Aaron ** and Jay **for doing that for me and my family. They were extremely helpful in this procedure.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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