National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 22, 2019
Amazing service. They were very understanding. I did not feel judged - instead of walking away feeling embarrassed, I felt relieved! I have a sense of being in trusted hands, less stressed, and looking forward to the future, not dreading how I will get by.
Reviewed Oct. 22, 2019
Excellent service and care in helping to resolve the customers concerns. The support provided was attentive and we hope to see results soon. The application and signature process was simple to follow and with no setbacks. Thank you NDR.
Reviewed Oct. 22, 2019
The program was explained in detail and my questions were answered honestly. I didn't feel like I was being scammed and the representative was welcoming. More questions to make sure I was completely comfortable with my decision. I'm excited and ready to start my journey to becoming debt free.
Reviewed Oct. 22, 2019
Great service so far. All of the information was transparent and it was described in detail, with all questions answered efficiently and professionally. Reiteration of everything with a welcome call was was great to avoid misunderstandings. Enrolling overall was fast and easy and would recommend to a friend.
Reviewed Oct. 22, 2019
I just want to say Thank you very much to Kim ** and Dena ** for being so affirmative and very Kind, caring, understanding to my matters. I will recommend to others who are in need. Thank you again. I look forward to getting everything in order.
Reviewed Oct. 22, 2019
Dear NDR, Greg was very helpful, patient and treated me with respect; this is very much appreciated as I was able to obtain a sense of relief and maintain some of my dignity having to face embarrassing financial hardship. Thank you again for the care, reassurance and support.
Reviewed Oct. 22, 2019
While I was searching online, I found out about National Debt Relief's services and they had the best reviews. The enrollment process took a little over an hour. They explained everything, answered any kind of questions I had, and were very thorough in what they were doing. The payment plan was very well manageable and their service was great. For a year that I've been with them, we’re already seeing improvements on our credit score and we’ve gotten a lot of things paid off so far. They’ve kept us up to date with everything they do. So, my experience has been really good. With NDR, the extreme amount of stress has been lessened just from the simple fact that we’re not so worried about making credit card payments every month.
Reviewed Oct. 21, 2019
I am thankful for this program for helping to get out from under interest overload. This program is a must-have to ever become debt-free simply because interest amounts can keep some people from ever getting out from under the debt.
Reviewed Oct. 21, 2019
Nancy was very helpful and thorough will all information given. She my the process very easy and Efficient. Mike also was very helpful will all information given and questions I had for him during this process. Would highly recommend this to a family member or friend.
Reviewed Oct. 21, 2019
Everything was explain to my satisfaction. Allen ** went over, he document and made sure that I understood everything that he said. I will truly recommend this company to others. Thank you so much for sharing with me. I also apprieciate for the follow-up to make sure that I understood everything. Jessie
Reviewed Oct. 21, 2019
Everyone was knowledgeable and incredible. Paul ** made this experience less stressful and we can finally fix our stupidity. Thank you all so much for helping and being there for us. We really appreciate it. We can finally see a bright future for us and our kids.
Reviewed Oct. 21, 2019
The experience was very professional and very good description of the program. I was satisfied it will help me get out of debt in a short time. It will give a peace of mind and help me survive the final problems I had.
Reviewed Oct. 21, 2019
I am thankful for the in-depth process to help me better understand. Ray was very helpful throughout the entire process and I am so happy to be one step closer to a debt-free life. I am happy that I choose National Debt Relief.
Reviewed Oct. 21, 2019
I had an excellent experience and the individual I spoke with was very patient and helpful from beginning to end. The explanation provided help me to understand what would they would be doing to help me during this time. I was provided ample time to review all the paper work and was offered some help to get me started on my client login.
Reviewed Oct. 21, 2019
John ** was very friendly, knowledgeable and clearly explained everything. He was glad to help and understood my situation without judgment. My welcome call was exactly the same and they both took the time to answer all of my questions. I appreciate you both very much. Thank you.
Reviewed Oct. 21, 2019
Sam ** Was AMAZING! So kind, encouraging, and supportive... I have been really stressed about my debt, feeling like there was no way out. She has given me hope that I can do this! & That I will be free... Thank you For Everything you do.
Reviewed Oct. 21, 2019
She helped me with my welcome call in a polite manner and also talked clearly so I can understand her. She also asked every time when she was done with the parts. She asked if I had any questions. She was a very big help.
Reviewed Oct. 21, 2019
I was nervous to go through this process and was a little reluctant. Once I spoke to someone that worked here I felt much better and couldn’t believe how easy the process was and how fast I am able to pay my debt down. Everyone is professional and very helpful, answering all the questions I had. I would definitely recommend!
Meghan, we're glad to hear that your eventual experience defied your initial expectations and that we could help ease some of your hesitations. The process isn't without its share of challenges but we're confident that you can and will succeed if you stay committed to it and stay the course. We're happy to help any way we can.
Reviewed Oct. 21, 2019
Both individuals were helpful and explained the entire program. I would recommend to a friend or family member. These individuals were knowledgeable and were helpful in every way. When I had questions Eddie called me back promptly and answered them quickly.
Reviewed Oct. 21, 2019
My experience was great between the enrollment, getting approved, signing the contacts, and my welcome call. This place is wonderful and very compassionate towards financial problems. I look forward to continuing my relationship with NDR as I settle out my debt.
Welcome to the National Debt Relief family, Alisha. We also look forward to working with you to reach your goals!
Reviewed Oct. 21, 2019
Lashonda was excellent... She was very patient and explain anything that I asked... When I had to go to Arkansas at a spare moment to see about my mother in the county, where there was not internet service. She still was patient until I located an area that we can get documentation completed. Very professional.
Reviewed Oct. 21, 2019
Very friendly, helpful, and informative of the entire process. I feel very comfortable going forward through the process and have a clear understanding of the entire process as a whole. I appreciate having the welcome call because it definitely helped to make the process more clear.
Reviewed Oct. 21, 2019
Day 1 and Everyone on the phone is so nice. They have explained everything. They talk you through applying and what you need to know. I am excited to find a way out of my debt. The next 4 to 6 months will be the telling point on if this works.
Reviewed Oct. 21, 2019
Everyone I spoke to was so nice and willing to answer any questions I had. From the very first phone call, I knew that I had made the right decision. Everyone reassured me that I was in the right place and they were here to help.
Reviewed Oct. 21, 2019
I called NDR and within 24 hours I was totally set up by qualified, pleasant and helpful experts. They explained every aspect of the process in detail and left me with great peace of mind. The program was easy to enroll in and NDR has everything in place to guide me and process things in a great fashion.
Reviewed Oct. 21, 2019
The people at National Debt relief were amazing! Super helpful and courteous to our financial needs. My wife literally started crying when she heard our debt was going from 1500$ a month to 350$ two easy payments of 165$ every two weeks.. Call them now and get yourself out of debt!
Reviewed Oct. 21, 2019
Chris was a big help. Very nice. Answered all my questions and made it comfortable for me to make a decision. The welcome call also went very well. Very kind people and very excited to get started with the program.
Reviewed Oct. 21, 2019
I want to thank Ms. ** and the gentleman who signed me up. Both very helpful and patient with going through the entire process. Thank you all so much. This process has taken has made my life so much easier. With much hopeful and helpful regards, Frances
Reviewed Oct. 21, 2019
Chris was very professional and answered all of my questions with patience and ease. You can tell that he truly wanted to help set me up for success with the program. I will update my review once we learn how many creditors we are actually able to negotiate and work with.
Reviewed Oct. 21, 2019
I had a wonderful experience. I have a plan and feel confident that I can achieve it and will find the financial freedom we are all searching for. Life threw me quite a few curve balls this year and I was feeling overwhelmed and hopeless until I made the call. Now I feel in control of a very distressing situation. That’s powerful & peace.
Reviewed Oct. 21, 2019
I was drowning in debt and I found NDR. Their customer service reps were great but then they made enrolling sound easier than it was. I thought I had enough debt but it turned out I didn't. I was $500 short of having enough since it was $10,000 to be able to join their program. But NDR was able to get all my collectors from calling me. Also, they were able to settle most of my debts for about half of what I owed my creditors. However, their reps told me that I was entering a two-year program. Now, it has been almost three years from starting their program and I am struggling to get them to settle two of my accounts. It seems like NDR will never settle them and they're always asking for more money.
Reviewed Oct. 20, 2019
Stephen ** of National Debt Relief was very professional, clear, and concise. He pointed out how I could save and reduce my debt in a reasonable amount of time by enrolling in the National Debt Relief program. He made a very strong case as to why this was a better option for me in getting my finances under control so that my credit score would improve over time. I did feel a little rushed as he went over things rather quickly. I would have preferred he took a little more time to allow me to digest the information as it was a lot to take in, although I did understand everything. I do appreciate the guidance and support very much. I was struggling to keep up with my finances, so enrolling in this program takes off the pressure that I was feeling. Thank you.
Reviewed Oct. 20, 2019
My experience was very informative and the lady was very good at explaining things. I am still worried about it but I know I can call and get my questions answered. I will recommend National Debt Relief after I see how well it works for me. This experience is new to me and scary but I will stick with it and pray it works. Thank you.
Reviewed Oct. 20, 2019
Great and friendly service on all parties. I hope the whole experience is as great as the initial. Lance was very efficient and explained everything very well. He made himself available when it was convenient for me. Thank you for the dedication.
Reviewed Oct. 20, 2019
Experience has been second to none. Very thorough throughout the whole process of debt relief. Simple process and and ease of mind. National Debt Relief has helped me when I thought there was nothing left to turn to. Much appreciation for the program and the services received.
Reviewed Oct. 20, 2019
I am blown away by the amazing customer service National Debt Relief has. I feel like my financial well-being matters to this company and believe that I am important. I can’t believe how nice everyone I have spoken with is and am floored by the amount of detail and reassurance I have been given. I wasn’t left with questions and that speaks for itself. The communication is topnotch and I finally see a light at the end of this financial hardship! I am beyond excited to restore my finances and move on with my life. I can’t believe I will be debt free again! I never thought I would be able to make it happen and because of NDR I can!!
Reviewed Oct. 20, 2019
Enrolling with NDR wasn't difficult since at the time, I was already considering bankruptcy and I had all my information. I liked how NDR's customer service reps were willing to help me. They said that through their program, they'll negotiate on my behalf. If I was in jeopardy of being sued, they would have a law firm that would help me. They were saying how they would speak to my creditors and negotiate my debt for me. That was helpful 'cause I didn't have to worry about anything and I had more self-security. I had 12 debts and NDR has already settled seven of them. They worked with the higher balances first and the ones they have to settle now are the smaller ones.
Working with NDR is a worry-free process. Their reps call me and let me know where I am in the program. Alternatively, I can call them if I really need to know. If I'm struggling to make a payment amount that I've agreed to, I just call them and their reps work with me to change the amount and see when I'm gonna be able to get back to where I was. I've already recommended NDR's service to my co-workers.
Reviewed Oct. 19, 2019
Calvin was extremely knowledgeable about the products as well as compassionate. He listened to me tell him how and why I am in debt. He was nonjudgmental and respectful. Even when I went on and on. He never seemed hurried or distracted. He has to be one of the best salesmen there. I would absolutely recommend my family and friends to your program just because of him.
The woman who made the welcome call was good too. She was also knowledgeable about the product and went through all of the material quickly and consistently. She answered all my questions and never made me feel silly for the questions I asked. She did seem a bit hurried. But that was my fault because I kept asking questions. She made me feel glad that I had chosen this company and I look forward to working with all your staff until my debt is resolved.
Reviewed Oct. 19, 2019
Everything was handled professionally. I also have peace of mind having legal assistance during this process from creditors and will save a significant amount of money by using National Debt Relief. I will also recommend this service to family and friends if they should come into financial troubles.
Reviewed Oct. 19, 2019
My experience so far has been great. The process has been straightforward and the agents are very professional. They walk you through every form. They alert you of the impact to your credit while in the program, but let you know the intended goal is in reach.
Reviewed Oct. 19, 2019
Everyone has been kind and understanding. They were patient in explaining the poo program and any questions I had. I never had a problem getting through to talk with the same person who helped me throughout the whole process. I highly recommend National Debt Relief.
Reviewed Oct. 19, 2019
I need to know when my end date is set for? I was enrolled for 32 months I do believe so I need to know when will I have no more payments. My husband was laid off from his job last year, and I don’t know how long I’m going to be able to pay this payment so if you can send me a summary of what I have left to pay for this year so I can figure it out with my other bills that would be great, You can email me the summary.
Reviewed Oct. 19, 2019
Experience was great. Treated very professionally. Well recommended to my friends and it's one of the best companies that I heard they'll hopefully everything will work out. I will work very hard to clean like that I'll be very grateful for that help. Thank you.
Reviewed Oct. 19, 2019
Strongly recommend to a friend in need of services. Never had the need of the services of consumer affairs provides but after hearing and discussing my situation with the representatives I felt at ease in knowing I was doing the right thing for my situation.
Reviewed Oct. 19, 2019
I have been stressing out about my debt situation for a while now. Just taking this step and speaking with your courteous representatives have given me a start to some relief. I would recommend this process to any of my friends.
Reviewed Oct. 19, 2019
Both my wife and I were quite pleased with the representatives' Ameen ** and Kia ** who assisted us. They were extremely knowledgeable and showed great sympathy and empathy towards our debt situation. We look forward to a debt free future with the help of your company. Thank you.
Reviewed Oct. 19, 2019
Amanda Fisher and Bryton ** have called me to help me resolve my debt. They are amazing supporters for people who need debt relief. Thank you for communicating and helping me to become debt free. I will recommend them to everyone I know! Thank you.
Reviewed Oct. 19, 2019
I talked to Katrina on Friday 10/18/19--and my wife and I got enrolled with Ezekial last night 10/18/19--and our welcome contact person Donnette just this morning being Saturday. Very informed and very professional--Thank You to you 3 since you answered all our questions and put us at ease.
Reviewed Oct. 19, 2019
We were given great advice and worked with one very helpful individual through the whole process. It's given us back our hopes and dreams at a time when everything seems to be falling apart around us. We're so grateful for the help.
Reviewed Oct. 19, 2019
Everyone I talked with concerning my financial hardship was very helpful to get me into a program to help me pay off my debts so I wouldn't have to go bankrupt. The program seems to be set up to get me back on track with my credit with a reasonable monthly cost. It's good to know the provided me with a number for me to give to the debt collectors so they can talk to your company instead of me. It's a peace of mind that your company will be handling all this to solve my debt problem.
Reviewed Oct. 19, 2019
NDR really help me out and gave me the freedom to start saving money instead of going down with more debt. This is a really big step for me and changing my future. I'm really happy I spoke to Steven ** and the NDR team and want to really thank you guys for helping me out of a really bad situation. Thanks once again.
Reviewed Oct. 19, 2019
The representative that helped me get signed up was very professional and informed me of all the information on how their services and how they will help me. I was feeling better about my financial situation after I spoke with him. They answered every question I had and was polite.
Reviewed Oct. 19, 2019
They were amazing! They were really informative and explained where I was confused! They were very polite and really helped me get the help that I need and without help, I fear I was gonna really fall behind, thank you!!
Reviewed Oct. 19, 2019
Valerie ** and Andrew from the welcome call were amazing! They answered all my questions and made me feel comfortable about the whole process. I was nervous at the beginning and their friendliness put me at ease. Great customer service.
Reviewed Oct. 19, 2019
I researched National Debt Relief as far as how they stacked up against the five major companies, and they seemed reliable, so I went with them. Their customer service was very nice and very helpful. I had a gentleman on there that stayed with me until he was certain that I understood everything that was going on and that it was correct. I found out later on that not everything was covered.
I've been there for almost a year, and within a few months, they already had two or three of them sold, and nothing has happened since then. The last time I talked with them, they said they wouldn't do anything until they get real desperate. I thought they would reach out and tell them what it's gonna take to settle. But they wait for the client to call them, so that's a little disturbing. I don't understand what's happening.
Reviewed Oct. 19, 2019
We tried a different company before but we felt like they were not legitimate. So, we canceled it and then a few months later, I was overwhelmed. So we got online, did our research, read all of NDR's information and decided to go with them. We pay $374 every two weeks. They notify me when they have a resolution and are doing a really good job with all of our stuff. We really like them.
Reviewed Oct. 18, 2019
A very pleasant experience... “cool beans” is the best way to describe it! The 2 people I spoke to were very clear, knowledgeable and friendly. I couldn’t be happier with my choice to use NATIONAL DEBT RELIEF!!! I hope to put these past couple years behind me and have a clean slate in the near future! I certainly hope the stress goes away too!!! Thanks again NATIONAL DEBT RELIEF! Sincerely, William
Reviewed Oct. 18, 2019
When I thought I had no way out of my financial difficulties, I found National Debt Relief! I can now breath better. Service is professional and courteous. I recommend them all heartedly! If you are looking for an easy way to solve your financial problems, consider giving them a call.
Reviewed Oct. 18, 2019
National Debt Relief is a blessing.! The name truly fits. What a relief I felt when I found out there was help from all the hardship I have endured from being laid off and falling behind on my bills. Christopher was such a pleasure to talk to and was very helpful and patient. The process was so easy and he and Havier who was also so kind, walked me through and explained everything so clearly. In no time I was signed up and ready to get my life back on track.
Reviewed Oct. 18, 2019
I asked for help and got it with compassion and not a robotic person. They were helpful, friendly, and I would recommend them to anyone going through hard times. Nancy and Mercy were terrific, and put me at ease right away. Looking forward to becoming debt free and rebuilding my financial future.
Reviewed Oct. 18, 2019
Both members gave me awesome information and made the process easy! Theodore was great with sharing the terms of the agreement and answering all of my questions while respecting my time as well! I would recommend to my peers and family members!
Reviewed Oct. 18, 2019
Pretty smooth process. Sounds like a good program and a way out of the debt spiral. Can't tell y'all how effective it is yet but it seems better than Chapter 7 bankruptcy to me. The people I talked with were professional sounding and answered questions.
Reviewed Oct. 18, 2019
It is not easy to make that phone call and seek help when you are drowning in debt. Matthew made me feel comfortable and reassured me that it would get better. He was professional and courteous and answered all my questions.
Reviewed Oct. 18, 2019
Andrew ** was amazing at walking us through this process and helping us understand everything that was going to happen. He was knowledgeable and understanding. He was not condescending. The process was so smooth. We are very relieved to get this burden off our shoulders.
Reviewed Oct. 18, 2019
I'm very satisfied with the help I got. The person that help was very helpful. She explained every aspect of the program. I was informed of everything that was gonna happen with my credit, and how it works. I do understand that its gonna take at least 3yrs to pay off all my debt. It made it easier for me not to worry about what's coming up to a month to month basis, on what I need to pay. The person that help was very helpful on everything.
Reviewed Oct. 18, 2019
Oscar was very informative on how the program worked and strives to make sure we have the best service possible. Aleisha was also very helpful when completing the welcome call to get the program started. Definitely will be recommending to people who would benefit from the program as well.
Reviewed Oct. 18, 2019
I have had a really good experience with the company. They explained every detail accurately and we left very comfortable with their A rating with the BBB. Also they give you a detailed list of the steps that you need to do.
Reviewed Oct. 18, 2019
Immediately after getting off the phone, I felt as if a huge burden had been lifted. Everybody was very helpful and patient during the entire process. I feel confident knowing I have National Debt Relief managing my debt. I would highly recommend National Debt Relief to family and friends.
Reviewed Oct. 18, 2019
Itif was very helpful and explained the program very well. He answered all questions I had as well as offering explanations to things I hadn't even thought of. The welcome phone call was handled professionally and once again went over all steps of the program very well.
Reviewed Oct. 18, 2019
We were very stressed and confused and it took us very long to decide but the person responsible for our account was very patient and he made sure we know everything, answered all our questions till we felt comfortable and to be honest relieved we decided to finally start with them.
Reviewed Oct. 18, 2019
Yasha was very detailed and thorough and made sure I understood exactly how the program works. He explained what I should expect going forward and made it easy to understand. I would highly recommend the program to any of my friends.
Reviewed Oct. 18, 2019
Everyone I spoke with was very knowledgeable and explained the process very well. I was very happy with everyone I spoke with. I also appreciated the fact that the process of getting started happened so quickly. I would definitely recommend it to anyone.
Reviewed Oct. 18, 2019
Their professionalism is off the charts. I appreciate their patience and thorough explanations to be sure that I understood the process and kept in the loop. Both Anthony ** and Amanda ** were great. I look forward to working with them.
Reviewed Oct. 18, 2019
I found dealing with NDR so professional. They made me comfortable about the decision to consolidate. They were professional and caring through the entire process. They are also very knowledgeable. I'm so happy I chose to use National Debt Relief to get back on track.
Reviewed Oct. 18, 2019
Very good service. Reps were able to explain the questions I had to make sure I understood the documents. I feel confident that this program will work for me and will help me to get debt free and that will be a good feeling.
Reviewed Oct. 18, 2019
Nikki did an awesome job explaining how the program worked, and we questioned her over two days before signing up. All information was on point and we are looking forward to working with NDR to resolve our debt issues. Thank you!
Reviewed Oct. 18, 2019
I am very pleased and am happy that I took the steps with such an amazing company. Agents are helpful and have been explaining what is going to happen and advising that they are here if needed and that is important to me.
Reviewed Oct. 18, 2019
Great service. Answer all your questions and they gave me a fair deal. I highly recommend Greg **, he is a good adviser. Everything went fast. Very Professional. I could have done this at a much earlier time. I can't wait to finish the twenty seven month.
Reviewed Oct. 18, 2019
The process was explained thoroughly and the reps took time to answer my many questions and made sure I fully understood everything. I would recommend to a friend or family member struggling with credit card debt and needing some relief.
Reviewed Oct. 18, 2019
Very good response time after completing online application. Joel ** was very helpful, knowledgeable and friendly. We have been struggling financially between loss of hours at my job and because of my wife’s medical conditions. Going through this program will take tremendous amount of stress off us.
Reviewed Oct. 18, 2019
Very helpful today setting us up! We’re looking forward to being financially free and thankful for the seamless setup. Kenneth was our initial contact and Caitlyn (I believe) was a really good helper with the client success team. Went over in detail the paperwork again and confirmed all we gave Kenneth earlier.
Reviewed Oct. 18, 2019
I just signed up for this service, and have had an amazingly positive experience so far. Que ** was extremely professional and patient. Provided me with pertinent information about the program and allowed me time to consider without pressure tactics. I greatly appreciate that. I spoke with Sabrina ** on my welcome call, and she was such breath of fresh air. I cannot express fully how kind and gracious she was during our call. Excellent representation for the company. I am excited for this journey and feel like NDR is fully invested in my success.
Reviewed Oct. 18, 2019
National Debt Relief did a great job. I love them. I was in a bad spill, and I got online, and just breezed through very different information about different companies, and National Debt Relief sounded like they were the greatest company I could try to use, so I got into it. They're very easy to work with. I loved it. They had all the right answers, and they explained everything thoroughly so we understood what they were gonna be doing. I’m very happy with what they're doing. They seem to take care of everything. My bills aren’t giving me a hard time about it. They respect what they're doing, and it’s been going great. They settled a few of my debts already. They got others agree to, and we’re just paying along the way, so they're doing really good. I couldn’t ask for anything more. They paid my bills and walked out. National Debt Relief has been the best, and there’s been no flak or kickback.
Reviewed Oct. 17, 2019
I enjoyed the Experience very well. Great Customer Service, and explained everything completely and I would recommend you to others in my family, at work, and friends at church. Lana was very Professional, and Answered all Questions I had, she was very thorough. I am looking forward to being debt-free.
Reviewed Oct. 17, 2019
They made me feel as if I can do this and not go insane. They gave me a sense of peace. They made me feel as if I have people in my corner to help me on this journey. I would definitely recommend this to friends and family.
Reviewed Oct. 17, 2019
After much thought and never ending nervous system I reached out to NDR for help. My debt kept growing and growing in the wrong direction, my interest rates were so high that only 1/8 of my monthly payment went towards my actual debt. I was getting nowhere fast, I started getting loans in order to pay my monthly bills, and guess what, just a temporary fix and only made my situation worse. I needed a life line and NDR is that for me. Even though I'm new to this, I already feel a sense of hope. My credit score was getting lower and lower not because I didn't pay my bills but because my credit ratio was out of wack. In other words my credit cards were maxed which meant higher payments and higher rates. It was time to do something and quit this roller coaster debt.
I reached out to NDR and immediately my personal counselor explained how the program worked and my debt was about to get under control. Andrew, thank you for your help, your non-condescending manner, and excellent understanding of your program. I feel I can finally get my finances under control. I would definitely recommend to my friends.
Reviewed Oct. 17, 2019
I just want to say that the two agents who assisted me were very nice and very knowledgeable. They explained every aspect of the program and made sure that I understood. I look forward to participating in this program and becoming debt-free. Thank you so much.
Reviewed Oct. 17, 2019
Very understanding and helpful! I was very nervous to do this but they convinced me it would be wonderful being debt-free! Thank you all for your help. I had asked a lot of questions and not once did they get frustrated with me!
Reviewed Oct. 17, 2019
Thank you all for the guidance in this frustrating process. It’s frustrating having an income change that affects my home so drastically, but never once did I feel like a disappointment. I would recommend to friends or family. I look forward to completing this process and starting over in such a reasonable amount of time and money.
Reviewed Oct. 17, 2019
It's nice to have a stressful situation feel a little less impossible with a team of really great representatives. Thanks for helping us carry this burden and support us through our financial hardship. Every rep I've spoken to so far along this journey has been so awesome.
Reviewed Oct. 17, 2019
Thank you all for the understanding and the helping me feel comfortable. Everything was explained and upfront with no judgement. Helped me make the best decision to improve my life. I'm so glad I made the 1st step in the right path and talking to you made me realize that this was the program for me. Thank you again for everything.
Reviewed Oct. 17, 2019
My experience with all representatives was very calming and reassuring, even though ahead I will be experiencing some uncharted waters. Even though I have put myself in this position 100% my fault, it’s gratifying to know some people out there have your back. Although still Early in the process, I am calmed by the feeling that all will be well in the future. Thank you so much for your help.
Reviewed Oct. 17, 2019
Isaac ** was very helpful and explained everything thoroughly. Made the best of a difficult situation. I feel like a weight has been lifted off of my shoulders. I will now have a more manageable payment and can see an end to my unsecured debt.
Reviewed Oct. 17, 2019
Very detail-oriented. Very helpful and all questions were answered. She was very thorough giving details about each issue and what to do. She explained what each step was needed for everything that we needed. Thank you very much for all the hard work. Hope we can get things to go on the right track.
Reviewed Oct. 17, 2019
Started process last night and finished on today with a welcome call. Both representatives were very pleasant, knowledgeable, and courteous. Thus far, everything has been very good and I am looking forward in continuing the program. Would recommend program to anyone who needs it.
Reviewed Oct. 17, 2019
I was treated with dignity, and respect, as of now, I am completely satisfied. Thanks to your advertisement on television. I was in need of help, and I received what I was searching for. I will highly recommend you to everyone I know. A special thanks to Seth **.
Reviewed Oct. 17, 2019
I received excellent help from this program especially from Edgar **, and from the lady called to go over the program. Excellent customer service. I am grateful for programs such as these, to help me get my debts taken care of. This is a great blessing for all who need help and guidance through the next 46 months.
Reviewed Oct. 17, 2019
Melrose ** was SO very helpful to get me in the program. Very detail oriented and thorough. As was my welcome caller. I am sorry, I forgot her name. They both went over every detail of the program for me. The forms came quickly by email. Easy to sign documents without printing and scanning and resending.
Reviewed Oct. 17, 2019
Andre was a pleasure to work with. He made me feel like I'd made the right choice towards moving to debt free. He was very understanding and made all efforts to make sure I was comfortable with the decisions we were making!
Reviewed Oct. 17, 2019
From my initial contact to my welcome call, I felt at ease and comfortable in making my decision to become debt free. The process has been easy and I feel extremely informed. Thank you for all of your exceptional customer care! I look forward to moving through this journey with National Debt Relief!
Reviewed Oct. 17, 2019
Great experience! I would definitely recommend National Debt Relief to anyone that feels like they will never be able to conquer their debt! I didn't think I would ever get my high interest loans paid off. They have given me peace of mind about finally reaching my goal of becoming debt free.
Reviewed Oct. 17, 2019
I had an awesome experience. They helped me understand the program and gave me all my options and made sure I understood them before I got off the phone with them! They were quick to call me back once they had a decision. I would recommend this to everyone that’s trying to get rid of debt.
Reviewed Oct. 17, 2019
I have worked with a debt settlement company before and it was less than pleasant. However NDR and Theresa was very helpful and kind. She was relatable and didn't make me feel like "just another number". Overall a very good experience.
Reviewed Oct. 17, 2019
My experience was awesome and amazing and fabulous. I was very pleased with the representative. They both were very knowledgeable and patient with me about their job with the debt relief program, I look forward to working with you all and I have no problem recommending family and friends.
Reviewed Oct. 17, 2019
Customer service was amazing, explained everything for me and did not even have to pressure me into something that I did not want to do. I am very excited to start this and get it over with so I can be debt free.
Reviewed Oct. 17, 2019
It was one of courtesy and confidentiality. I had one great representative who signed me up and went through all my questions and answers with me. Diana your the best. I would very highly recommend to all in need of becoming debt-free in the shortest amount of time.
Reviewed Oct. 17, 2019
Was accurate showed courtesy and very professional. Left me at ease through the whole process. I would definitely recommend National Debt Relief to anyone I know who is having financial problems. l look forward to working with them through the whole process.
Reviewed Oct. 17, 2019
These past few months have been stressful and I was happy how courteous and professional the folks at National Debt Relief were in handling my worries and concerns. I feel like a new lease on life has been given to me and I’m ok with having a fresh start and moving forward in life. So a big thank you to the team at National Debt Relief!
Reviewed Oct. 17, 2019
I have been struggling with my high interest debt for years. Every time I thought I was on the right track, some unexpected life event would knock me off track and set me back even further. As my interest-accrued debt grew, my options to get out of debt kept dwindling until I thought declaring bankruptcy might be my only option. Luckily I found National Debt Relief instead and I actually can see my path out of debt. For the first time in years, I'm on a real plan that I know is obtainable, even if I encounter another unexpected setback, I know I can still handle this course of action. That peace of mind alone is such a huge relief and I am excited to get rid of my debt as fast as possible!
Reviewed Oct. 17, 2019
Representative are very helpful and explained it very well and answer question what I have in mind. Jo the representative that enrolled me in the program is very patient devoted his time to answer my inquiry to the best knowledge he can explained that I could understand the program. Lydia that do the welcome call are very pleasant to talked to.
Reviewed Oct. 17, 2019
Nathaniel ** was very patient with me. Very helpful and understanding. Went above and beyond. Answer my questions when I know I have interrupted them a few times. Help me feel like there will be freedom of debt in the end of the tunnel. Can't wait till that is a reality.
Reviewed Oct. 17, 2019
Very good experience, will recommend it to friends if they need help with debt relief. I am very thankful for this program and so glad I looked it up online and that my step dad and aunt told me about it.
Reviewed Oct. 17, 2019
Very professional. Kenny was kind and understanding. Took a load off my mind. Would recommend to family and friends. Went over all the information and what to do with it. Thank you for having this program for people who get in trouble.
Reviewed Oct. 17, 2019
The guy I had on my call was TERRIBLE!!! He read his stuff in a sing-songy manner and it was worse than fingernails on a chalkboard! Erik **, my agent, was much better and did what I needed him to do and got me signed up. I just don't see the need for me to have to sit and listen to that guy for 15 minutes read in such a manner?
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 17, 2019
Very friendly and professional. Everyone was nice and informative. Andrew walked me through every step of the program and answered all my questions. Would recommend to anyone with high credit card debt. Looking forward to getting out of debt and getting back on track to good credit.
Reviewed Oct. 16, 2019
My experience was amazing and very helpful. I am very thankful and relieved to be on the road in becoming debt free. Danny was the person that worked with me. He was very patient and walked me through the process. I feel relieve during this very difficult time in my life!
Reviewed Oct. 16, 2019
The people I talked to you were all so kind and made it easy for me to ask and clarify my questions. It was super fast and efficient from beginning to end. I loved that I got answers and help within minutes of inquiring! And no one made me feel bad or stupid for having debt.
Reviewed Oct. 16, 2019
The service was quick and easy, I’m still trying to get a full understanding on what to expect but I trust I’ll have everything I need. I still need to login/make my online account so hopefully with that I can feel stable.
Reviewed Oct. 16, 2019
If they can do what they say they can in the time they quoted I will be very happy. They were kind and no judgement which is what I needed. I feel like I am in a better place than I was just yesterday.
Reviewed Oct. 16, 2019
The staff at National Debt Relief are very friendly and professional. They walked me through the application process and just made it a fantastic overall experience. Top marks across the board. I'm very pleased with the service that was provided to me.
Reviewed Oct. 16, 2019
Awesome team! Explained everything great and answered all my questions. Reviewed the whole process with me and gave me great knowledge of the program, went through the whole process and made sure I knew all my rights.
Reviewed Oct. 16, 2019
Everyone was professional, patient and more than willing to answer my questions. The young woman I spoke to was a bit hard to understand at times but we managed. I believe between the two of them I have a good understanding of exactly how the program works and I appreciate the linq to the savings program account so I'm able to track my progress.
Reviewed Oct. 16, 2019
Both gentlemen that I spoke with made my experience very pleasant. I would defiantly recommend National Debt relief to anyone I know. I am very excited to be debt free in the next few years. Thank you for all your help.
Reviewed Oct. 16, 2019
This was my first time trying to get out of debt and I really appreciate National Debt Relief. The guy who helped me was nice and answers all my questions, was very polite and helpful, great customer service. I would definitely recommend.
Reviewed Oct. 16, 2019
All customer service reps I encountered handled all requests and questions I had about the process in an extremely professional and helpful manner. They were thorough in their explanation of the process and how the program worked. There didn't seem to be any hidden agenda or shady business.
Reviewed Oct. 16, 2019
I have received great help and I am looking forward to being debt-free in the next 3.5 years! I definitely recommend this company to anyone who is desperate and needs all the help. Even though it is a lot of work, it is all worth it in the end!!
Reviewed Oct. 16, 2019
TY so much for your help and concerns. The staff were very pleasant to speak with. I feel good knowing I have people on my side. I've heard of your company and would recommend you to anyone in need of assistance. I look forward to working with you.
Reviewed Oct. 16, 2019
Made me feel calm about my debt problems. Seemed very professional. They seem to have great knowledge of what they do, and get it do very quickly. I felt better after I went through the whole process with their trained staff. They seem to have the process down pat. I hesitated making this call, but I feel better now after talking to them. Thank You.
Reviewed Oct. 16, 2019
My husband and I are happy so far with this whole experience. We appreciate the time and kindness we have received. Thank you all! We are looking forward to being debt-free and able to breathe again. Everyone we have spoken to has been helpful and especially Brian ** who took extra time with us. Thank you again.
Reviewed Oct. 16, 2019
Updated on 02/23/2021: They used several different ways to contact me about approval for a service. Sometimes, they would call during the daytime when I'm working. So, I was not able to respond to that call. So, they would send me an email and then they would say, “Which is the best way to contact you?” I would say, “Through email.” And that was the way that they’ve handled services for me, which I thought was good.
In the beginning, nothing really happened. But once it did, it was fairly rapid, in terms of paying the creditors. They're still taking automatic payments as they have, even though they said that it would be reduced. But I haven't seen any reduction in my payments to them. So a little more clarity on that issue would be good. But, they've helped me pay off all my debts and I'm just paying the agency back. I'm very satisfied.
Original Review: I have been working part time for the past three years, and my family and I ate through our savings - $70k, which we were hoping to put towards downpayment for a house. In the meantime, our debt kept increasing to the point I needed to get debt relief. The team at NDR were very polite and extremely helpful in setting my family and I with a plan that we can work with. I would recommend NDR to anyone who needs debt relief.
Reviewed Oct. 16, 2019
Process was fast and covered things I needed to know, people to contact, how to let my creditors know what is going on, how to set up my account and who I should contact if I had any questions about anything.
Reviewed Oct. 16, 2019
Thank you for your help. Your staff was caring and informative. I worked with Eugene and Karen. They were kind in helping me address this sensitive issue. I was scared to call both of these folks, made me feel safe and supportive. I am so grateful for this second chance and look forward to working with you to get out of debt.
Reviewed Oct. 16, 2019
All the process was easy, clear and fast, Mr Waseem ** very professional. The process was done in less than 24 hours which I consider is a success. In my case, they explained the procedure in Spanish, which is also a plus.
Reviewed Oct. 16, 2019
It was very nice, the Salesman Jeramie ** was great, however, the other person, Sandonna, that called and had us sign more documents didn't seem quite knowledgeable when I asked questions. Not her fault, as I am new to this program. You could tell she was reading our conversation.
Reviewed Oct. 16, 2019
Right from the start, and that was just a week ago, from the first phone call I've been patiently and thoroughly helped. I am thankful for this and will continue to do my part in the process. Due to a series of unfortunate circumstances in life, as sometimes happens, I found myself in a bind and I now have a workable way to handle it, thanks to them.
Reviewed Oct. 16, 2019
The first of all, I would like to say Thank you for everything. a) Very faster on services. b) Excellence to explains all details & clearly. c) Closed with apply person & fixed any errors to fill out the form. d) Appreciated your helper NDR team hot worker. Once again, Thank you & Appreciated.
Reviewed Oct. 16, 2019
Loved all the help I received getting started. Everyone I talked to helped me take the steps to get started on this journey to be debt-free. Super friendly people and very informative on anything and everything. I am looking forward to being able to not have debt and with the help from National Debt Relief they are making it easier.
Reviewed Oct. 16, 2019
Jay ** was very professional and informed me about the program. He didn't rush thru and allowed me to ask questions. Howard was speaking so fast sometimes I didn't understand him but i have been in business in the past and believe this is the best avenue for me at this time for me with my situation. I did not expect to be in this situation at this time in my life and I appreciate your help and pray that the credit card companies will not be difficult to work with. I made all my payments on time and in full to them for all the years i have used their cards but the interest rate is so high. I had a credit score of 830 in 2010 and due to my health my life has changed. Thank you again. Debbie **
Reviewed Oct. 16, 2019
Process was quick and thorough. I thought it was very well explained. I found the representatives were very cordial. I would certainly recommend this service to anyone needing debt relief. I feel very good about this program and I am looking forward to working with everyone.
Reviewed Oct. 16, 2019
They were very helpful, understanding and informative. Answered the phone right away, returned calls in a timely manner and were patient with all my questions. I'm going to end up paying about half of what I owed and even less if you take into consideration interest charges and fees. The blow to my credit score initially will be well worth it. Thank you!
Reviewed Oct. 16, 2019
This was a very stress free process. Wesley ** made it simple and stayed on the line and made sure everything was understood on my end and correct. He didn't rush me or sound irritated like some customer service reps. Then Isis was awesome as well explaining the ending of the call and getting the savings account set up. I'm glad I called this company. I feel confident.
Reviewed Oct. 16, 2019
The debt relief counselor that I spoke to Michelle ** was a beautiful person. She helped me feel at ease, I felt very comfortable talking to her. She was very knowledgeable. I appreciate her. She took a load off my shoulders and I thank her. She’s a great representative for the company.. Thank you very much.
Reviewed Oct. 16, 2019
After buying my home two years ago and taking on some home remodeling project, I began to experience some financial hardships, and I was having trouble making any progress on my credit card balances. After mulling over my options and reviewing a few companies' BBB ratings, I decided my best course of action was to enroll in the program offered by National Debt Relief. I had an absolutely fantastic experience with my rep, Aaron **. He was thorough in explaining everything to me, and not just that, but he was extremely patient with me and the numerous questions I had. I want to commend Aaron for being a consummate professional and excellent at what he does. I will recommend National Debt Relief to any and all acquaintances and friends who are faced with a similar situation as myself. Many thanks!
Reviewed Oct. 16, 2019
I just started but feel at ease at this time. I'm just trying to get myself on the right track so I can move on and start fresh. My credit was ok but got tired of living pay check to pay check paying bills and always helping others out, so things are about to change in a positive way.
Reviewed Oct. 16, 2019
I had recently had a very upsetting financial situation occur and I had decided to get some help. I looked into options and I decided to notify National Debt Relief. I was treated very kindly and professionally. The person I talked to was very helpful and understanding of my needs and made the entire process very easy for me. I now can rest better knowing I can get help with my situation.
Reviewed Oct. 16, 2019
My husband Mark Eric ** & I, Brandi Kay ** are very happy we chose Nation Debt Relief to settle all of our credit accounts..Both Rodney and Robert were very professional, and calmed our concerns. I would highly recommend them..
Reviewed Oct. 16, 2019
All representatives were knowledgeable & pleasant. There was no pressure like I'd gotten from other debt relief programs I checked into. I felt like they were here to help me & were actually concerned about my situation. I felt no judgment about my financial situation and was comfortable discussing my finances with the representatives.
Reviewed Oct. 16, 2019
Updated on 07/10/2020: They told me at the beginning how long it was supposed to take, but they also explained to me how to get rid of the debt faster. They gave me a term which was 3 years. As of today I have 2 creditors resolved and every time I called, whoever answered is pretty sharp for what I needed to know.
Original Review: Really helpful and friendly experience. They make me feel safe on this decision with all the information they provide to me and explain everything on detail to better understand of the details on the plan, I'm really happy with all the information I get and the decision I take today.
Reviewed Oct. 16, 2019
I contacted NDR to see what I could do with my credit card debt. I was treated with courtesy and respect. I’m a little concerned how everything will go until I have my savings built up. Will just wait and see!
Reviewed Oct. 15, 2019
So far the service has been excellent, and the reps have been thorough explaining the process and what to expect. While this is an awful situation to be in, I do hope they can help me resolve the issues and help me get back on my feet!
We will do our best to ensure the best deals for you so that you can save the most money and become debt-free as quickly as possible. We're glad to hear that our service has been excellent so far. Please let us know if there's anything else we may be able to do for you during your time here.
Reviewed Oct. 15, 2019
Everything was great and easy, would recommend to anyone! The whole process was explained and communication a breeze. I feel confident that I will be able to complete the program and be debt free. The representative worked with me even though I was at work signing up for the process. He returned all calls promptly which says a lot.
Reviewed Oct. 15, 2019
Very friendly, professional, and helpful. I wasnt sure what to do and they were very informative. I have been in a time of hardship and wasnt sure where to turn and am happy I made the call. I'm looking forward to financial freedom in the future.
Reviewed Oct. 15, 2019
Alicia was very nice and friendly. She made the welcome call very easy and answered all my questions. She was very thorough with her explanations. This process seems daunting, but both of the representatives I have spoken with have put my husband and I at ease and are helping us realize financial future success.
Reviewed Oct. 15, 2019
Everyone has been very professional. They took time to explain the details of the program with no pressure to make any sudden decisions. My decision to go with NDR, was based on their knowledge and ability to answer any question I asked.
Reviewed Oct. 15, 2019
Al **, was very helpful in explaining the format, and this program works. Very informative, very on the spot, very straight forward, now as for the welcome she was very in helping. She was very aggressive in the beginning. After I told "Are you going to hp " or give attitude then she calm down and explained her position and then everything went well.
Reviewed Oct. 15, 2019
The staff at National Debt Relief was very informative and concise. I was guided through the process and informed of each step. My knowledge of the program was tested by providing me with a repeated session of the information provided previously, which I found it cemented the information.
Reviewed Oct. 15, 2019
Aiolla was very kind and patient with the process. Other than the abnormal computer glitch, she delivered great service and attitude. I am very interested to see where my current situation and credit score will be in the upcoming months.
Reviewed Oct. 15, 2019
Everything was explain very clearly and very understandable. I look forward to working with National Debt Relief because I believe that they can help me get out of debt sooner. And to better my credit. Thanks you so much for helping me.
Reviewed Oct. 15, 2019
Jeremy ** was very explicit, accurate and professional during my 90 min phone conversation with him. I would definitely recommend others to National Debt Relief. Hopefully you guys can help me resolve my issues and put me in a better position.
Reviewed Oct. 15, 2019
I feel very informed and comfortable that everything was communicated thoroughly. I also feel that if I have any questions or concerns at any time they will be addressed and resolved completely to my satisfaction. I have hope that this is the best course of action to become credit card debt free.
Reviewed Oct. 15, 2019
Everyone was very friendly and helpful. I will recommend this service to anyone in need of debt. Miss ** was very patient and understanding in all my matters and very knowledgeable and walked me through my issues. After talking to miss ** I felt very relieved and secured..Thank you soo much for your patience.
Reviewed Oct. 15, 2019
Simply the best. Helpful, and supportive. Really thankful for the experience. Felt very welcoming. Everyone I came into contact with displayed something different but overall positivity throughout. Will recommend hands down. Didn’t know what to expect upon starting this task but made me feel like nothing was hard and will be possible to tackle debt that has given me issues. Thanks again for all the help and support.
Reviewed Oct. 15, 2019
I was very fortunate to be contacted back immediately by JAMES **. This young man was so patient, kind and thorough. We spoke for hours on the phone. He is passionate about his customers! A caring listener, he explained the whole process step by step in extreme detail, answering all my questions, so there are NO MYSTERIES. I was told all the possible scenarios and feel that I know what to expect and that I am prepared, and protected by this huge company and their legal professionals.
I was honestly facing frightening life changes, and with this reasonable program, I feel a renewed hope in the future, and will not face each day with dread. The solution is doable and fair. And agents such as JAMES ** provide an education and great comfort. I did not feel shamed or blamed for the hardship I find myself in. I feel only relief and renewed energy. I sincerely feel that James ** and National Debt Relief have saved my life. If you are facing dire financial circumstances as I am due to your debt, no matter the cause, do not hesitate to contact this gracious, transparent, professional company. I hope you get JAMES **! Or someone just as wonderful. I promise you will feel RELIEF, life renewing RELIEF.
Reviewed Oct. 15, 2019
Both Andrew **, and Deana ** were very helpful with the set up and welcome call. They answered any questions I had. Andrew was very detailed with explaining what could and would be done. I would recommend this experience to anyone I knew might need this type of help as much as I did.
Reviewed Oct. 15, 2019
The representatives from National Debt Relief were very helpful and informative. I would definitely recommended them to others. I was not hesitant to reach out to them as they are highly rated by the Better Business Bureau. Although the process was quite lengthy, the representatives were very patient and always asked if I had any questions about the materials being reviewed.
Cheryl, thank you for taking the time to leave a review. We understand that our process can take some time to complete but this is because we wanted to ensure that we cover everything you need to be successful. Please let us know if there's anything else we might be able to do for you.
Reviewed Oct. 15, 2019
It was a beautiful experience talking to the agent OZ ** who took the time to explain how the program works, Which was then followed up by a Young Lady who's name escapes me but all in all I am so Happy I called. As I told the agents you was Heaven Sent. I was leaning so close to bankruptcy or suicide, But GOD step in and sent you guys to me. I really Believe that, SO I THANK YOU, THANK YOU, THANK YOU....
Reviewed Oct. 15, 2019
I had a great experience with the agent Dan. He really put me ease. This debt was heavy and I worried all the time about it. Dan was very knowledgeable and very easy to talk to. He was able to explain everything to me step by step. I also talked to another agent in the welcome call and she was great to work with also.
Reviewed Oct. 15, 2019
Everyone did a great job of keeping me informed. I was very happy with the way they explained everything in a very detailed way. Everyone was very nice and helpful. I will highly recommend this company to friends! I feel confident that National Debt Relief will do a great job helping me to become debt free.
Reviewed Oct. 15, 2019
Great Customer Service and knowledge of services. Both representatives I was assigned to were professional, polite and very helpful in describing the program to me. They were very thorough, made sure I understood everything and every detail of the program and what is expected of me and my part I have to play in getting out of debt. I look forward to this journey, and look forward to becoming debt free and take my life back.
Reviewed Oct. 15, 2019
Ronald was extremely helpful and explained everything in great detail at a pace that was easy to follow. I took notes but I think an outline with a bulleted checklist of his script would be nice to have as a back-up.
Reviewed Oct. 15, 2019
I found the information was clearly explained by Paul **. He was polite, patient, and professional. He had great knowledge of the program and explained it clearly. I felt comfortable enrolling in the program after Paul broke down all the detail and strategies. I hope this all works out for the best after the last few years of economic hardship. Best regards, Shaun
Reviewed Oct. 15, 2019
My experience with the National Debt Relief program was simple and easy. I felt the weight lifted off my shoulders once I talk with Mr **. I would recommend this program to my family and friends that need help with their credit. I wish I knew about this sooner.
Reviewed Oct. 15, 2019
Working with the people at National Debt was easy and quick. They ensured I understood everything that was going to happen, why and how. They were very professional and seemed to really care that I understood everything, and answered all my questions and took the time to ensure I understood the process.
Reviewed Oct. 15, 2019
Had a very good experience with both customer service people on the phone and I will recommend you guys to anyone who is having debt problems. Thank you again for all the help and explaining everything. Will definitely call if I have any questions.
Reviewed Oct. 15, 2019
Service was exceed, had a positive attitude and acute sense of details. Follow up with answer to questions asked. Had great communication skills. Was friendly, provided enough time and listen well. Representative was attentive and knew companies information well. I was able to make decision without pressure from representative. Will recommend to friends and family.
Reviewed Oct. 15, 2019
We desperately needed help trying to get things back on track financially after the devastation of hurricane Michael. Gary and Mikki were amazing in helping us and answering all our questions. They were quick to come to our aid. Within 30 minutes we had help and a huge relief for us.
Reviewed Oct. 15, 2019
My experience with my welcome call and enrollment in the program was very good. Everyone was polite and patient and made sure that I understood everything and was comfortable with my knowledge of the program. Kyle ** assisted me in getting enrolled and he was there for every question I had and made the whole experience easy.
Reviewed Oct. 15, 2019
The set up was very easy. A little lengthy, but overall very easy. the service was very nice and helpful. The website and online account will be very helpful in tracking my progress. I look forward to working on my way to being credit card debt free!
Reviewed Oct. 15, 2019
Excellent customer service throughout the entire program and thank you for helping me in our debt free program. Easy to work with affordable monthly payments. All paperwork done by email and phone. Very easy to get started and explained how we work thru this program.
Reviewed Oct. 15, 2019
Very Professional, explained everything in detail and was eager to listen to any questions that I may have had. He ensured me that I made the right decision and stated that if I need anything or have any questions to please call.
Reviewed Oct. 15, 2019
Justin ** was extremely helpful and understanding when it came to me getting the help I need. I appreciated the fact that never once did he try and push the program on me and how he answered every question I had openly and honestly. He made the process extremely pleasant.
Patricia
Reviewed Oct. 15, 2019
They explained everything completely. When we were done I was very comfortable about the decision I had made to become debt free with them. The staff was very nice. They were very knowledgeable and understanding in a rough situation. I would recommend them to everyone wanting to be debt free.
Reviewed Oct. 15, 2019
It was a well organised and guided experience. The two consumer agents I spoke with were knowledgeable, well organised and detailed. They took their time in explaining all the key aspects of credit consolidation and their role in properly representing yours truly as their client. They made me feel valued and reassured me about my consumer rights during the upcoming journey to pay down my pressing debt.
Reviewed Oct. 15, 2019
The representatives were professional and knowledgeable. It was an easy process. They explained everything step by step and I had no non-answered questions. I would definitely recommend this company to my friends. Thank you for what you are doing for me and my family.
Reviewed Oct. 15, 2019
Very helpful and informative customer service. Ruben ** was very knowledgeable and very patient in everything we discuss. I started this call with anxiety and worry but ended this experience feeling very encouraged and happy about this decision. Thank you the NDR team for your assistance.
Reviewed Oct. 14, 2019
Pleasure doing business with, very professional and knowledge. They know their job very well and willing to take the extra steps to ensure you have all the info. needed to make a reasonable decision. I would for sure recommend to any of my friends.
Reviewed Oct. 14, 2019
Ryan ** was extremely thorough, professional and helpful! This is a very personal situation, and he was very understanding of my CC debt problems! And helped me understand, step by step, the process that I was going to be going through to erase my debt!
Reviewed Oct. 14, 2019
Have been very happy with my experience so far. Everyone has been very helpful and not judgemental. I anticipate that if my experience so far is any indication of my future interactions, I will continue to be satisfied with my experience.
Reviewed Oct. 14, 2019
Everything was said to be recorded. Very polite and helpful. Answered any question I asked and when they could not answer the question they would inform me of such and why. The follow up has been amazing. They are very good at answering phone when they are called.
Reviewed Oct. 14, 2019
The process was easy and fast. The people that worked with me were very helpful in explaining the best way to handle my debt. I am happy to get my debt resolved. I would recommend it to my friends and family.
Reviewed Oct. 14, 2019
Agent was very helpful and assisted me a lot to go over the program. She reviewed the program itself and the guidelines in order to clarify the program. Thank you so much for all your assistance. That helped a lot.
Reviewed Oct. 14, 2019
Brenda was very polite and helpful. If I had questions, she was very patient and explained further anything I was not clear about. She read through the welcome document slowly and I was able to hear her clearly. I appreciate that very much.
Reviewed Oct. 14, 2019
Nikki was great at explaining everything. Looking forward to being debt free. Everything was much easier than I expected. Looking forward to working with you over the next 45 months and in the end I will owe you a huge thank you. Jeff **
Reviewed Oct. 14, 2019
Everything has been very easy to set up. Both people who helped us were very easy to work with. We are excited to get out of debt as and back on track with our money. Thank you for being so helpful with this process.
Reviewed Oct. 14, 2019
Excellent help in setting up this help I needed to get out of the hole I am in and what a savings I am getting with this program. I will for sure recommend to anyone I know is in the same condition I am in.
Reviewed Oct. 14, 2019
Matthew ** was very helpful and explained the process thoroughly and clearly. I have hope now that I can resolve the financial fix I got myself into. Kiara was also very friendly and answered all my questions. I'm looking forward to working with National Debt over the next couple years to get back on track. I would definitely recommend them to anyone searching for help getting their finances back on track. They are also rated A+ by the Better Business Bureau.
Reviewed Oct. 14, 2019
So far my experience with National Debt Relief has been excellent. I saw their ad on the internet and decided to call and see if they could help me. After the initial contact I was connected to Debt Specialist Carol **. She was friendly and efficient, taking me through the process in a simple, straightforward way I could understand. She explained everything and answered all my questions in a way that made me feel very comfortable dealing with a very uncomfortable situation. I received the “Welcome Call” 24 hours later and again was walked through the paperwork that had to be signed and the setup of my “portal”. Again I was very pleased with the young woman who dealt with me and answered my questions with patience.
We’re almost there. National Debt Relief has set up a bank account for a monthly deposit which is much less than my current individual payments and they are going to negotiate with my creditors. I also have a legal team at my disposal if I need it included in the monthly payment. Hopefully the rest of the process goes as well as the start!
Reviewed Oct. 14, 2019
I called NDR as a last resort and I'm glad I did. I was paired with Pedro **. He was very patient and extremely helpful with all my problems. He listened to what I was saying and then offered professional solutions to get me out of debt. I would definitely recommend National Debt Relief to anyone. Thank you for making my life easier. Debbie **
Reviewed Oct. 14, 2019
I put this call off for months, because I thought it would be too stressful and time consuming. Your Reps made this process quick, painless, and TRANSPARENT. I wish I would have made the call sooner. Now, I look forward to being debt free!
Reviewed Oct. 14, 2019
My experience so far has been great. Yes, I would definitely refer my family and friends to National Debt Relief. I received timely and pleasant service. I have been approved for the program and will start making deposits into my account at the end of this month. I look forward to getting on the road to financial freedom.
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