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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 100 Reviews 19435 - 19635
    Verified purchase
    StaffTransparency

    Reviewed Oct. 10, 2019

    Jay ** was informative and personable. His explanations were clear and easily understood. If all agents are as pleasant to work with as Mr. ** it will be an awesome experience dealing with National Debt Relief. I look forward to being relieved of the debts that are being consolidated plus having a little extra each month.

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    Staff

    Reviewed Oct. 10, 2019

    The program that I have with National Debt Relief is I try to consolidate all my accounts. They're very knowledgeable and very friendly. The enrollment was an easy process and the payment plan is okay. I'm about 40% through the program. Since working with them, I can be more relaxed, and my life is getting better and okay.

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    Reviewed Oct. 9, 2019

    National Debt Relief has shown me that I have hope for my future. I can now breathe a sigh of relief because I have professionals on my side that are qualified to be able to negotiate my debt. I'll be debt free in a matter of a couple of years or less at payments I can afford. Thank you National Debt Relief????

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    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    When I spoke with James, he was extremely nice and informative. He called me after hours (his hours) and talked me through everything in grave detail. We were in the phone for almost 2 hours. He took care of all the questions I had. I was very pleased with my experience, I’m very, very excited to be debt free in a few short years. NDR is such a relief knowing that I will not be stuck in the vicious cycle of credit card debt. All the NDR representatives were nice and answered my questions. I just wish I started with the program years ago.

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    Staff

    Reviewed Oct. 9, 2019

    The enrollment process was very easy, and extremely professional. There was no "judgement" and everyone from beginning to the end of the enrollment process were kind and understanding. I would recommend this company to any of my friends or family!!

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    StaffProcess

    Reviewed Oct. 9, 2019

    Amazing service from Javier and Andre. They both helped me fully understand the program, made me feel comfortable when asking questions, never had an issue with me asking questions and were genuinely happy to assist me. They made my experience with National Debt Relief a great one!

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Your customer service is excellent! Great attention to detail and very helpful. I wouldn't have known what to do, but your staff is very knowledgeable and extremely helpful. I appreciated their calm demeanor as I was flustered myself. Thank you very much for all your help, I look forward to working with you!

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    Customer ServiceTransparency

    Reviewed Oct. 9, 2019

    I had a great customer experience with National Debt Relief. Everything was explained clearly, and all of my questions were answered. At first, I felt hopeless, but now I feel very confident now. Thanks so much for helping me in my pursuit to become debt-free!

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    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    Everyone was extremely helpful, kind, and courteous helping me through every detail of the process. The staff is extremely knowledgeable and there to answer any all questions I had. I'm looking forward to working with such a great team of dedicated professionals. I'm extremely excited and looking forward to freeing myself of the debt that has been a excessive burden for so long.

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    StaffProcess

    Reviewed Oct. 9, 2019

    I had a very pleasurable experience through the process to get set up through the reassuring and comforting business exchange with Lia **. Lia is an OUTSTANDING consultant with a very pleasant way about her. She made me feel valued at a time when all I really felt was embarrassment and worthlessness.

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    Staff

    Reviewed Oct. 9, 2019

    Destiny ** was great at going over the details of the plan with me. She took time explaining just what I had to do. Very Happy with Her. She outline each section of the plan and made sure I signed and got things right.

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    Staff

    Reviewed Oct. 9, 2019

    The agents were very friendly and patient explaining everything to me. This company was recommended to me by a friend who had a very good experience. I would definitely recommend this to other people. I am definitely looking forward to being debt-free.

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    StaffTransparency

    Reviewed Oct. 9, 2019

    Thumbs up. They really help for debt problem like I have. Respond right away explain every details to you. Good team. I’m really thankful to National Debt Relief. Good in less than three years, my credit score improved a lot.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Excellent customer service... very concise information and very polite. They make you feel supported and importantly stress relieved. I definitely recommend this business company to anyone that is struggling through high-interest debts and can't find the solution to your debt stress.

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    StaffTransparency

    Reviewed Oct. 9, 2019

    Outstanding people and help a pleasure working with the reps that explained everything to us and made sure both sides understood the actions taken and those to be taken by both parties and made us feel comfortable to deal with. Nice folks.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Good customer service, staff were great! They sure know how to take care customer and we’re really helpful. I would definitely recommend this to a friend and family. I really appreciate all of your help. Lisa was so awesome, she really helped me from beginning to the end.

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    ProcessTransparency

    Reviewed Oct. 9, 2019

    Very kind and helpful, explain the program in details using a step by step process stopping from time to time to ask if I had any questions, back to to explaining the pointing all what my role in the program mean, on-time payment and keeping the inform to any changing that may come about.

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    StaffProcess

    Reviewed Oct. 9, 2019

    All the member that help me to enroll the program, Sam and Javier are very helpful and informative. They are very friendly and easy to talk with. They make sure that I know what I'm signing up for and give me the bigger picture of what's gonna happen in this coming months. Without National Debt Relief program I won't know when I can pay off all my credit card debts and I can't move forward with my life.

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    StaffTransparency

    Reviewed Oct. 9, 2019

    The people who worked with me were very professional and also very kind and patient. They answered all my questions and explained every option for each of my accounts without judgment or pressure. I would recommend them to anyone struggling with overwhelming debt.

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    Reviewed Oct. 9, 2019

    I feel everything went smooth, my questions were answered and I feel confident I made the right decision. I know there are people I can contact If I have any issues which is helpful. I like that I can log into my account and see what's going on as well.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Every person I spoke with at NDR was amazing! No judgment, very thorough and helped so much with all of our questions. Melodie was amazing with her assistance, she returned calls in a timely manner and if she didn't have an exact answer she asked someone who did know so I didn't have any questions unanswered.

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    Customer ServiceTransparency

    Reviewed Oct. 9, 2019

    I appreciate the respect and non-judgment towards my situation. The transparency was also great, helping with feeling more comfortable and confident in using the NDR program. Thank you for the excellent customer service. I will suggest NDR to family and friends struggling to overcome financial hardships.

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    Staff

    Reviewed Oct. 9, 2019

    The representatives I spoke to appeared to be attentive, knowledgeable, patient and responsive. When they were not sure of an issue, they immediately looped in a supervisor, who was able to assist. I feel more at ease now that I will be able to get out of my Credit Card debt.

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    StaffTransparency

    Reviewed Oct. 9, 2019

    So far my experience has been great! Both representatives that I spoke to were very knowledgeable and have been very helpful and understanding! They explained everything very thoroughly and I am confident they will be there whenever I may have a question or concern. Thank You!

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    StaffTransparency

    Reviewed Oct. 9, 2019

    The enrollment process was clear and simple. The account rep. went over the whole process from beginning to end. After getting a clear understanding of the plan I felt comfortable trusting NDR. Thank you for all your help and understanding.

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    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    Andre was patient and knowledge. When I first spoke to NDR in August my experience was much different and would not have entered the program with the rep I was speaking to in August. Luckily Andre was the rep that answered the phone when I called to inquire about more information. After my conversation, I felt comfortable with the program.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    So far, the experience has been great and helpful. I will not know the whole experience until all is done and settled. Once I am debt free I will have more to add to my experience and be able to give you more feedback, but as I said everyone I have talked to so far has been great.

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    Customer ServiceProcess

    Reviewed Oct. 9, 2019

    Even though I have not yet begun the program, I am set up and ready to go because of the amazing customer service that I have experienced. I am so excited to get going, and to get my life back. I already have such peace of mind knowing that these guys are on my side.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    After hesitating for days, I made the call to NDR. The initial relief was instantaneous! All representatives that I have talked with have been courteous, respectful, and professional. Immediate response completing paperwork and I'm on my way to financial freedom! I highly recommend NDR!!!

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    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    Ever since I started the process everyone who helped me was very helpful and kind. Not only did they make the process easier but even late at night, in his timezone, he was still very kind and helped me step by step going through every email and making sure everything was completed perfectly with a cheerful attitude. Even early in the morning I was helped by a kind man who was patient with me while I was getting everything done. This was one of the best experience I've ever had. Thank you for everything.

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    StaffProcess

    Reviewed Oct. 9, 2019

    Just getting started with this process but I have had a positive experience so far, I look forward to working with NDR and sharing my experience with friends and family. The representative Christopher who I started this process with was very helpful and understanding of my situation and I'm very grateful.

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    Reviewed Oct. 9, 2019

    This was a very touchy situation in my life. Getting humble and setting aside pride/ego to admit my un-manageability with my debt. They made my experience seamless and not feel so embarrassed. Was easy and stress-free. Highly suggested! I am looking forward to now having debt issues behind me. Finances can be so very overwhelming in such an unaffordable society for a single Mom with no additional income.

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    Process

    Reviewed Oct. 9, 2019

    NDR seemed too good to be true compared to other debt relief programs. But after receiving in-depth information on how NDR works and the assistance made me understand and comfortably go with the program. I am still little worried with the prospect of dealing with creditors but understand the process will take time and that NDR will handle all the heavy lifting.

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    Customer ServiceStaffProcess

    Reviewed Oct. 9, 2019

    The two young ladies who worked with me were amazing! They were able to answer all of my questions during the call. I would recommend to anyone who is in the same predicament as well. It was stress free and simple to complete the process.

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    Customer ServiceProcess

    Reviewed Oct. 9, 2019

    Was an easy process and was made very comfortable with the decision to choose NDR in my situation. Communication was made very easy over email and over the phone. No delayed responses nor wait times. Can't wait to finish the program and be debt free.

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    Staff

    Reviewed Oct. 9, 2019

    When my wife and I first contacted National Debt Relief we were very skeptical about their services and was waiting on the request for upfront fees. Needless to say we were shocked when they listened to us and did not talk down on us. Both people we talked to was sincere and listened to our concerns. They treated us with respect.

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    Customer ServiceStaff

    Reviewed Oct. 9, 2019

    Very easy to work with and very timely response. Quick approval and excellent service. I had a very nice assistant who answered everything very confidently. Impressed with the ease of getting the job done. Appreciate the time spent explaining the whole loan process. Thank you.

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    Staff

    Reviewed Oct. 9, 2019

    The NDR is a dream come true. It is my hope that this process is advantageous for me financially. Also, the specialist were amazing. Their patience and knowledge really compelled me to take this leap of faith. Lastly, I will recommend this program to other individuals that are experiencing the same financial woes that I am experiencing. This is my first step.

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    Process

    Reviewed Oct. 9, 2019

    It was extremely easy to enroll in National Debt Relief's program. I have almost another year left to complete the program. I'm good with it all.

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    Staff

    Reviewed Oct. 8, 2019

    When you talk to someone with a Plan to stop the bleeding you automatically get a feeling of relief. The people I talked to let me know even though I thought the problem of my debts seemed insurmountable they had been there before and it was possible if I stick to the plan to be debt free. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2019

    The representatives are all very friendly and helpful. All communications are very clearly explained to me. I really appreciate the help. Keep up the great work that's helping people like me in financial hardship. I can't wait the day I am debt free. I will recommend your great service to others I know need the same service once I have felt the great experience. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    Representative was very helpful, I please with the information given. And the questions answer in a timely manner. I am pleased to know that there is out there when you get in a financial crisis, so looking forward to being debt free.

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    StaffProcess

    Reviewed Oct. 8, 2019

    I had a great experience, the representative was courteous and informative about National Debt Relief. He/she answered my questions and was knowledgeable about the program through NDR. They gave me contact numbers and information in case I had questions.

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    Verified purchase

    Reviewed Oct. 8, 2019

    I was helped quickly and efficiently and all of my questions were answered and they are beginning to help me resolve debt, even though it will be at the expense of my credit score. I hope to have my debt resolved by the time I have my wedding in October of 2021.

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    StaffProcess

    Reviewed Oct. 8, 2019

    My experience has been fantastic. The agents were straightforward with me and everything they said matched the paperwork I signed later. They were patient and friendly through the entire process and I could not be happier. All of my questions were answered and I am happy with the beginning process.

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    StaffProcessTransparency

    Reviewed Oct. 8, 2019

    My experience working with Dean ** helping me with relief regarding my debt was excellent. He explained everything regarding the program perfectly. And my welcome review with Ms. ** was excellent also. I feel better now that I am enrolled with National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    Brianna was excellent and Eric ** was excellent too. They both did an outstanding job in helping me. I am very pleased with their work. Two great Customer Service Representatives. I know, I will get the satisfaction that I need in getting freedom in my financies. I am so please with, I can begain to breathe again.

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    Staff

    Reviewed Oct. 8, 2019

    Yesterday I spoke to Andrew ** and he was amazing. He went step by step, I understood what I was signing. Me and my husband feel relieved already and feel like we're in great hands. We don't feel like we're stuck in a rut, our second baby boy will be here next month and now we got our budget managed properly. We finally realized we can start saving and also rebuild our credit up. Thank you National Debt Relief and thank you Andrew for being patient and kind.

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    Staff

    Reviewed Oct. 8, 2019

    Everybody was kind and helpful. They told me what to do, and where I have to go for help. They let me know what will be happening with this account. I just would like to thank everybody that helped me out.

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    Reviewed Oct. 8, 2019

    Admitting that your debt is out of control is embarrassing and no one made us feel bad. We really are going to get the help we need with this service. So thankful that we found you and look forward to success.

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    Reviewed Oct. 8, 2019

    Thank you for all of your help. It was invaluable. I can breathe again and I'm hoping this will do the trick. I am nervous about the contacts between the creditors and myself. I do appreciate all you have done. This will allow me a new beginning to a new part of my life

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    Staff

    Reviewed Oct. 8, 2019

    Very nervous about taking this step and admitting where I went wrong. The 2 women I spoke with Did a good job of reassuring that this is a good thing to do and to get myself out of this mess I created. Actually wish I had something to show for how recklessly I used these cards, but I don't. Pretty ashamed at the situation.

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    StaffProcess

    Reviewed Oct. 8, 2019

    So far, the initial intake service has been great - the team was courteous in explaining and ensuring that I knew the ins and outs of the program. I know the expected costs, how NDR will help, and available resources if any issues arise. We'll see how things go from here.

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    Staff

    Reviewed Oct. 8, 2019

    Both Parker, and the young lady, were very professional, and I really think both are an asset to your company. They were knowledgeable of everything. I know that if all your employees, are this knowledgeable of the company procedures, then I will thoroughly enjoy working with your company.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    I find out about National Debts Relief from a good of mine.. Thanks you!! :Kevin: Although I had to said it’s a very long conversation with Kester I’ve got everything worked out for me with my program. Kester is very very helpful and great customer service. Thank you to national debt relief????

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    Needing debt relief is not something I could have foreseen. But it came to that and National Debt Relief's name continued to show up at the head of the pack. I have had a positive experience so far in getting on-boarded. There were a couple missed emails by my rep Dwyane at around the 20 yard line and I almost gave up, but he reached out a couple of days later and told me about server issues. Dwayne was great to work with and thorough. I forget the name of the rep who did the welcome call afterward because he spoke so fast that I had to stop him a few times and get him to repeat himself, but he did have all my information accurate. Now I brace myself to have my creditors calling and emailing while NDR works on my behalf, so let's see how things go. I am hopeful.

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    Customer ServiceTransparency

    Reviewed Oct. 8, 2019

    I had a very easy and welcoming experience. The customer service was great and I felt very comfortable. Everything was thoroughly explained to me and I didn’t feel like they were trying to hide anything or take advantage of me.

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    Staff

    Reviewed Oct. 8, 2019

    Absolutely, a wonderful experience working with National Debt Relief. Saved me thousands of dollars and helped me work with all of my lenders to come up with a payment that i can actually make. I highly recommend using this service.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2019

    My experiences in phone conversations with the various staff have been informative and helpful in taking me through the complicated process of managing my debt load. My initial contact with Drew ** walked me through your services and what alternatives were available to me. I have had a number of conversations with different staff members. Each has been patient and cheerful. I had many questions/concerns that they were able to answer for me. I'm sure that I will have more questions going forward and was assured that all of my questions and concerns would be address in a timely manner. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2019

    So far, the customer service has been fantastic! Everything was explained in detail and my best interest was taken into consideration! I would definitely recommend this debt relief program to anyone. And most importantly, they are there to help you with no judgment!

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    ProcessTransparency

    Reviewed Oct. 8, 2019

    All the steps of the process that is needed to get out of debt with the help from, NDR, was explained in full. I look forward to working with NDR and also will abide by the contract rules and regulations.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 8, 2019

    Both Ari ** and Amanda ** were very helpful. Ari ** carefully explained how the program works and what I should do and not do which was quite understandable. on the welcome call, Amanda ** went over the package with me with great care and I am satisfied with the program as it was explained to me.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2019

    I made some pretty bad financial decisions (along with some things out of my control e.g. medical bills) that lead me to this point and completely own up to them; at the point I called I had two options - file for bankruptcy or apply for a debt relief loan. I decided to go with the latter and I'll freely admit, I was NERVOUS calling in.

    Kester ** was the gentleman that helped me figure out the best option for me. After doing a soft pull on my credit score, he laid out all the debts I had in a clear and concise matter. He was EXTREMELY helpful through the entire process, had a calming voice (I can't overstate the importance of this as anyone looking into this is obviously already stressed to the max due to debt), and helped me set up a plan that perfectly fit my needs and budget while also giving me enough wiggle room that I'll probably be able to pay off all my debt in less than half the time they quoted me.

    The most important part of this review to me, and something I can't stress enough, was his kindness. Never once did I feel like I was getting judged for being irresponsible, but towards the end of the call he told me, "Hey, man, listen. Don't feel like this is the end for you. You obviously had good enough credit to get these high limit cards at one point and you'll get back there again." That sort of kindness has been rare with other debt relief companies I've dealt with in the past and, above all else, the main reason I will recommend NDR to anyone else I meet facing financial hardships. Great job, Kester, and thanks for making me feel like more than just a number!

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    StaffProcessTransparency

    Reviewed Oct. 8, 2019

    Jaime and Menho were great to work with. They patiently walked me through the entire process answering all questions I had in a very professional manner. Not condescending in the least. I am looking forward to getting my finances back into control with their help.

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    StaffProcessTransparency

    Reviewed Oct. 8, 2019

    It was easy and pain free. Everything was explained thoroughly. I wish I would have started this process when I first developed issues with paying my bills. I can breathe easier today. I am thankful for the helpful people I worked with in this company.

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    Customer ServiceStaffProcess

    Reviewed Oct. 8, 2019

    Very easy process. I was very nervous to even call but they made it easy and comforting. I would highly recommend to anyone experiencing financial hardships such as my own to call and check it out. The counselor that I spoke to was direct and answered all my questions in a fast yet not stressful way. Thank you!

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    Robert ** and the representative I spoke with to underwrite the account were both excellent in their communications. They both were very patient and rendered excellent customer service. I feel as though a weight has lifted. I appreciate that I have support throughout the 36 months where I can speak with you at any time. I can also track everything on the portal.

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    StaffTransparency

    Reviewed Oct. 8, 2019

    I was grateful to be able to have such a knowledgeable agent explain and walk me through this process. Thank you Hogan. I was stressed out and feeling hopeless in my situation and overwhelmed with debt. I now have hope and can rest easy that I won’t have to go through bankruptcy.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    I'm so glad I called NDR! Each person I spoke with was extremely professional, thorough, understanding and helpful. Debt can be very daunting and debilitating, but I feel confident after talking through all the steps with them that they'll be able to resolve my debt with the plan provided, and within the timeframe - saving me an unbelievable amount of money.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2019

    Excellent customer service! They are friendly and knowledgeable and helpful. I enjoyed conversing with them about questions and concerns that may have popped up! I am pleased and comforted to know that I am in good hands in this journey towards a reduced debt life which would have taken a bit longer without their help!

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    Customer ServiceProcessTransparency

    Reviewed Oct. 8, 2019

    The thing I loved about the initial and welcome call is that they were truly there to help you and help you understand the process and how it all works. I asked multiple questions and they took their time to explain everything and the timeline of everything.

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    Customer ServiceStaffProcess

    Reviewed Oct. 8, 2019

    I had a very great experience and all my questions were answered. I was super nervous about getting started with the program, but my representatives were very personable and understanding. I am still hoping that I made the right decision, but I feel like I have. Im looking forward to having them in my corner to help eliminate the stress with debt.

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    StaffTransparency

    Reviewed Oct. 8, 2019

    Your team was extremely helpful with starting up my account. All information was clear and well explained, while being pleasant to speak with. I look forward to clearing up my debt and working with your team. You have offered me a sense of relief with this financial burden I've been carrying.

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    Process

    Reviewed Oct. 8, 2019

    We spoke with Markus and Javier who helped us through the entire process, which was straightforward and easy to understand. We intend to complete the program as quickly as we can to get out from under our debt. Definitely a program to look into if you are struggling. The only issue is that not all of our debt could be included, anything under $500, which would have provided greater relief.

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    Staff

    Reviewed Oct. 8, 2019

    Everyone has treated my case with urgency and with a genuine desire to help. I inquired about the process at the beginning of the day and was finished with the process by mid afternoon. Would highly recommend this to any person seeking help or counseling with their financial situation.

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    Staff

    Reviewed Oct. 8, 2019

    Daniel. ** and Steph. ** have been extremely helpful and pro. Although my I still need to see what my settlements will be. I'm extremely thankful that I can be one step closer to being stress free and in the right direction to becoming debt free.

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    StaffProcess

    Reviewed Oct. 8, 2019

    I was very satisfied with the help that your people gave us. They were very helpful and answered our questions as we went thru everything. Thank you very much for your help and accepting us into your program. It's a true blessing!!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 8, 2019

    I did a little bit of research and I talked to NDR on the phone. They seemed to give me a decent deal on what I was trying to do, so I signed up with them. There was a rep that answered my questions, and she was very nice. And so far, everything that she said is coming true at this point. I'm right in the middle of their negotiations with credit card companies. The results aren't in quite yet, but so far, so good. They've settled with about two-thirds of my credit card companies, at this point. And they've negotiated and settled satisfactorily.

    At first, the phone calls from those credit card companies were out of this world. I wish they could have changed my contact number for those phone calls to them. It would have been a less stressful for me. But after a while, you just explain what's going on, and the credit card company stopped calling me and realized what I was doing. I was going for a negotiated settlement and that seemed better to them than bankruptcy. I had some health issues that I'm dealing with as well. NDR said that they would stand behind me if I had to go to court. But I don't think that's gonna happen, because so far, so good.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Both of the representatives, Nathalee ** and Atif ** that I spoke with during the application process were very nice and informative. The welcome call representative was also very nice. The process was long but I am seeing the light at the end of the tunnel hopefully.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Very good service and attention. Highly thought out service. Impressed so far. From the first associate to Myles closing the deal, and then the welcome call. I expect my satisfaction to maintain this level as I go through the program.

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    Customer ServiceProcess

    Reviewed Oct. 7, 2019

    Ben explained the program very well, covered everything, and made sure I understood. Made the process simple & smooth, and was able to get all set up in 1 day. Very satisfied with the customer service & set, grateful for the help!

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    Staff

    Reviewed Oct. 7, 2019

    Very happy that I decided to go with National Debt Relief. Very professional staff. Very courteous and willing to help. I wish everyone the best. I hope you can finally get out of debt, with this program.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 7, 2019

    Nathan ** is great! He explained everything and made sure I understood before moving on. He was very patient and answered all my questions. Because of the time difference it has been hard to connect on the phone but Nathan had no problem corresponding with me via email. I'm really sorry but I cant remember the lady that helped with my welcome call but she was great as well. She was very pleasant and also made sure I understood everything and double checked that all my info was correct.

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    Staff

    Reviewed Oct. 7, 2019

    Our experience with agents was very good. They helped us thru many questions and answered them for us. We hope we have done everything they have ask us to do. They were very informative. We would like to thank them for taking the time to work with us. James and Kathy

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    Staff

    Reviewed Oct. 7, 2019

    I feel things went very well no complaints. I would tell people about this company no problem. The people were very helpful and did their job well. I would be happy to recommend this service to anyone who would ask me.

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    ProcessTransparency

    Reviewed Oct. 7, 2019

    The entire application and enrollment process was entirely smooth. I quickly had all questions answered, was approved, and received further explanation of the process. I would absolutely recommended National Debt Relief to any person that is struggling under the burden of credit debt!

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    StaffProcessTransparency

    Reviewed Oct. 7, 2019

    The people I corresponded with were very informative & pleasant to speak to. They walked me through the process giving me time to ask questions. I feel a huge sense of relief. Already & am 100% committed to follow through.

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    Customer Service

    Reviewed Oct. 7, 2019

    Fantastic customer service Steven and Vanessa. A huge load has been lifted off my shoulders. I felt as if life were crashing down on me after losing my spouse and business. You have helped me to look forward to a future again.

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    Reviewed Oct. 7, 2019

    Consumer services is very great and made everything super easy. I would recommend this service to my friends and family. I’m glad that I chose National Debt Relief cause I was really stressed out on all my debt. Thank you very much.

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    StaffProcess

    Reviewed Oct. 7, 2019

    After discussing my situation with Joshua he made me feel very comfortable and at ease to share my financial situation with him. He was very helpful in the process by explaining the program very thoroughly. He often asked if I had any questions and once he sent me all the information he gave me time to review the information and I was able to contact him versus he contacting me which would have caused me to feel like this was more about the company making money versus truly being concerned about my situation. The overall process was quick and now I feel I am on my way to financial freedom again.

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    StaffProcessTransparency

    Reviewed Oct. 7, 2019

    Very helpful and nice. I had a few questions and they were very helpful in helping me. I was walked through the whole process and they kept everything very professional and gave me a lot of insight with what to do when the creditors contact me about missed payments.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Both individuals I spoke with on the phone were very friendly and helpful. All of my questions were answered and I was not left wondering. I appreciate the level of professionalism by both individuals in understanding my circumstances in which I had to reach out to National Debt Relief for help.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    My initial call and the process was handled very respectfully. Robin was my first contact and she understood my situation. She handled my case in a kind way yet professional. It regretted needing to make the call but she made the experience less painful.

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    Process

    Reviewed Oct. 7, 2019

    I was very nervous when wanted to try National Debt Relief but you guys make it easy and comfortable for me to go ahead with the process. I cannot wait to start the program and headed my way to debt free. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    I cannot thank this co enough!! They went above and beyond to get me the best help for my situation this co is truly a Godsend to not just me but others thanks again ???? I just know that after I had gotten off the phone sat I could just feel my body relax I said to myself I got myself in this situation but they are ready to help me begin this journey.

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    StaffProcess

    Reviewed Oct. 7, 2019

    Darryl did a great job helping me set up this account and assuring me that National Debt Relief can help with consolidating my loans and lowering my payments. She was very good at relating to me as a customer and answered all the questions I had. The process was quick and painless. Thank you and look forward to working with your company.

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    Staff

    Reviewed Oct. 7, 2019

    Everyone was very helpful and very patient with me and very pleasant to talk to. I would recommend your company to anyone who is struggling with debt. Thank you for being a company that helps people get back to a normal way of living Without worry.

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    PriceStaff

    Reviewed Oct. 7, 2019

    It seems easy. I hope it works. The people I’ve worked with convinced me it’s possible. I’ve been paying minimum payments for years and it never gets easier. The payment is almost equal to the interest they add on. I hope this works for the sake of my family. Living paycheck to paycheck isn’t easy. I wish this didn’t happen to me but it did. I’m gonna get past this.

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    StaffProcess

    Reviewed Oct. 7, 2019

    Very helpful and informative. This is a very sensitive matter and they made me feel like I could complete this program if I remain patient. Everyone was very helpful and I will recommend to a friend in the future if they need this type of assistance.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    Justin was amazing. Super informative, patient and understanding. Our call got disconnected at one point and it was a little patchy but he called back in a timely manner. He worked really hard and I felt that he really cared to help me with my debt. Isis was my rep for the welcome call and she answered the remaining questions I had. She was super patient with me as well.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2019

    They are quick to answer any questions, very informative, helpful and kind and eager to do to anything. I really enjoy working with them. I will most definitely be referring them to my friends and family. Thank you for all your help.

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    Staff

    Reviewed Oct. 7, 2019

    Your representatives were so helpful and answered all my questions. I feel much better after speaking with them. This is a difficult decision to make. After speaking with your representatives I felt much better about my decision. Sometimes life throws you curves that keep you from being able to pay your debts on time or even at all. I would definitely recommend National Debt Relief to anyone who needs help getting out of debt.

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    Staff

    Reviewed Oct. 7, 2019

    My Experience was a reassuring experience. I reach out to NDR I got Michelle ** as my Debt specialist. Her calming voice and confidence built my confidence by letting me know that she can help me and it will be okay. I was really hard on myself for getting in this situation. Michelle gave me the confidence I lack for so long. Thank you Michelle. You are GOD sent.

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    Customer ServicePrice

    Reviewed Oct. 7, 2019

    I saw one of NDR's ads, and it sort of appealed to me. It was easy to enroll with them and I did on the phone. I've been with them for about a year and three months, and at first, they were a little faster than they are now. Maybe, I don’t send enough money for them to negotiate the rest of my creditors, but it’s not bad. I made an attempt to settle a Capital One, and I’m not real sure how that works, because I pay Capital One a dollar a month for almost two years. In 2021, I have to make a full payment of $1,300.

    It seems like when I started out initially, they did a better job negotiating. And now that I haven’t negotiated with my other Capital One, and there are probably three or four other people, the interest seems to still be building, so when we do settle, it’s not as exciting to me. But I like NDR. I had 10 creditors and I only pay NDR $478 a month. But now, I’m a little skeptical to go up, because is it really gonna go toward my creditors or what happens if I decide to go up to 500 or 550? But working with NDR put the pressure off. My credit score took a dive, but they all do. But my credit score is beginning to creep up. From the 300, it’s up to 600.

    I get excellent service from NDR when I call or have questions, and that makes me happy. They don’t blow me off. But they could negotiate a little faster. On occasion they have called and said, “We have an offer but we need you to send in extra money, if you can, by this date.” And that works well for me. And I had to come up with 1,800 or some amount of money to settle one of my debts.

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    Staff

    Reviewed Oct. 6, 2019

    I had a great experience with National Debt Relief. Both employees I talked to were very nice and helpful. They were both very respectful. I would definitely recommend National Debt Relief to anyone that needs debt relief options. I appreciate everything that was done to help me become debt-free.

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    Staff

    Reviewed Oct. 6, 2019

    When I inquired, I was reached out to immediately. Everyone was helpful and patient, I asked a lot of questions and everyone was willing to help me get them answered. Gave me time to think over before making my decision.

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    Staff

    Reviewed Oct. 6, 2019

    Steven ** was very kind and passionate. He did an excellent job letting us know what you could do and how that would help us. We still are not comfortable with the creditors that have been good to us being negotiated to lower numbers. We are trying to get over this. Very happy we went to NDR; I think we can sleep easier now. Thank you.

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    Customer ServiceTransparency

    Reviewed Oct. 6, 2019

    Really easy set-up, wonderful customer service. They really take the time to explain every detail. I would recommend this service to others. Hopeful for our debt-free future. So grateful for the chance at a better quality of life. Will keep you posted on our progress.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 6, 2019

    I am very pleased with National Debt Relief's customer service! Representatives have been very clear with me on the process and have answered all my questions. The program I have been enrolled to meets my needs and it is realistic to achieve my financial goals. Representatives are very patient and make it a priority that I completely understand the program.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2019

    I saw that National Debt Relief was the number one in Better Business Bureau and they seemed a good way to figure my debt out. I signed up with them, however, I wished I would’ve refinanced my house first instead of doing that. I could’ve refinanced my house first, had some money, and then was able to get that in line. But, it’s okay. And in this way, I don’t have any credit cards now and I’m living from paycheck to paycheck. I’m nervous that I can’t have anything go wrong ‘cause I can’t use any credit cards.

    Any time I’ve ever talked to anybody with National Debt Relief on the phone, it’s good interaction. They are very helpful if I had any questions or concerns. I was also comfortable when when we were setting up the payment plan. I'm in the program for about 8 months now and I don’t get any calls anymore. Working with National Debt Relief has made my life a little bit easier to handle the amount of credit card debt that I’m in.

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    Process

    Reviewed Oct. 5, 2019

    I love the process and the help I received getting started with NDR. It really assured me I was going to get through this and be debt free!!!! I would really recommend this for anyone in debt. I was up to my head in debt with 3 kids and it was really hard to even see myself coming out this situation but am positive NDR will get me to where I need to be in life to be happy and stress free.

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    Staff

    Reviewed Oct. 5, 2019

    In every way that I was helped it seemed very genuine and heartfelt. Thanks, in advance, for the relief that will come in time, the peace of mind. Everyone I interacted with were very professional. I appreciate the length my counselor Joseph went through to make sure all information was submitted correctly.

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    Customer ServiceStaff

    Reviewed Oct. 5, 2019

    Lou answered all my questions and treated me with graciousness and patience. She resolved all of my initial concerns and questions. We spoke several times before she helped us get enrolled into the program officially. Each time she was friendly, kind, and helpful. Isis handled our welcome call and final enrollment and she was just as helpful.

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    Staff

    Reviewed Oct. 5, 2019

    Everyone was the best ever!! I can finally breathe again and sleep again! Thanks for everything! Minho was so helpful and did a great job. He knows his stuff and does a great job. Everyone seems to care about the situation and tries to help and I really appreciate that. Thanks again.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 5, 2019

    Customer service to enroll me in the program with National Debt Relief, and representatives that I communicated with were pleasant, professional, and knowledgeable in what I was enrolling in. I was explained every step of the way from my first call to the last call.

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    Transparency

    Reviewed Oct. 5, 2019

    I had a wonderful experience. The women I talked with were very passionate and experienced. They explained everything and made sure I knew everything they were talking to me about. I would recommend them to anyone which I already have, thank you again, looking forward to this journey!

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    Reviewed Oct. 5, 2019

    It was a good choice I made when I discovered this debt relief program. They were willingly going to help me dissolved all my debt problem that I couldn't keep paying. I didn't have to worry anymore. This really help me out a lot and my family.

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    StaffProcess

    Reviewed Oct. 5, 2019

    I just enrolled and the people who helped enroll and finalize were so kind and heard all my concerns. Nothing has happened yet to help with my debt, but I am trusting the process and excited to begin a fresh start within the next couple years! I'm thankful for a program like this that can help good people who have just made silly decisions, I'm excited to not feel suffocated by debt that I couldn't get out of on my own. I look forward to the future. Thank you!

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    Staff

    Reviewed Oct. 5, 2019

    Everyone was very understanding and accommodating. Thank you for your time and attention to my issues, This is one of the most difficult times in my life and they helped more than anything, they did not make you feel bad.

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    Staff

    Reviewed Oct. 5, 2019

    I was very relieved that I was able to start my debt relief with the help of National Debt Relief. The professional staff from start to finish was very courteous and to the point. National Debt Relief answered my questions and provided me means to contact them if I have any other issues. Thank you.

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    Reviewed Oct. 5, 2019

    I had no idea how I would overcome my debt situation and no idea how I got in to it. It is like a rebirth to have this weight off your back and to have support and help. You have no idea on credit cards that you could be paying on them for the rest of your life.

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    Customer ServiceStaffProcess

    Reviewed Oct. 5, 2019

    So far my contact with agents has been great. They provided both helpful and knowledgeable information of the program so that I feel comfortable National Debt Relief will work on my benefit and debtors I owe. I hope this turns out to everyone's satisfaction as this feels like the right answer to help solve the debt.

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    StaffProcess

    Reviewed Oct. 5, 2019

    Professional, experienced, compassionate employees! The staff was knowledgeable and provided assistance throughout the process. The services offered by the firm are timely and directly related to the needs of their clients.

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    StaffProcessTransparency

    Reviewed Oct. 5, 2019

    I am very happy with the help I received from the team at NDR. Everyone that helped me get starting on my path to financial freedom were great. They made the whole process very clear and understanding. The process was fast and simple. I am excited to get started.

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    Reviewed Oct. 5, 2019

    National Debt Relief has been nice to me. If I don’t have money, they told me they could adjust my payment. I've told my friend to do NDR and she said she was gonna try it.

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    StaffProcess

    Reviewed Oct. 4, 2019

    Brent ** helped me out a lot in this stressful financial situation right now. He helped me understand what I was actually paying and how much was not even touching my debt. I am excited to start this program, thanks to Brent!

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    StaffTransparency

    Reviewed Oct. 4, 2019

    This was a very easy experience. Everyone was very helpful. From beginning to end, everything was explained in a very professional manner. I understood all the details and I can see why they are the #1 company in debt relief.

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    StaffProcessTransparency

    Reviewed Oct. 4, 2019

    Very helpful and knowledgeable staff that made the entire process simple and painless. All my questions were answered and explained in great detail which made me feel good about my decision to use National Debt Relief. I am looking forward to getting out from under my credit card debt and the peace of mind that comes from the program has given me that. Based off of my experience so far I would have no problem recommending their service to others.

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    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 4, 2019

    My experience has been good. The specialist was very helpful and explained everything to me and also helped me with email issues. I am satisfied with the speed in which the process will be effective. I will save money each month and be out of debt.

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    Process

    Reviewed Oct. 4, 2019

    I had a nice experience with both of the women who helped while signing up for the program. They answered all of my questions and clearly set me up for what to expect while in the program. I had some questions about credit cards and they were answered to the best of the lady's ability and I was left with an understanding of what was and was not permitted while in the program.

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    StaffProcess

    Reviewed Oct. 4, 2019

    This company is fraud. I have a debt of 33K in 4 credit card. After one year "The Law Office of Robert S. Gitmeid" took 10K from me and didn't pay any single dollar to the creditor. One of the creditor didn't listen to this program - Discover bank took all my outstanding money $4000 from my personal account as garnish payment after 1 year. When I called "The Law Office of Robert S. Gitmeid", they said they cannot do anything. They can try only and I asked them to return my fees as none of the creditor is listening to this National Debt Relief program. They said they cannot return any of the money or fees. I have lost another 10K and now I have another 10K negative balance and lost 1 year .Please beware about this program, none of the creditor listening from this company.

    Thanks,

    Ramu **

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    National Debt Relief
    Response from National Debt Relief
    Hello Ramu,
    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.

    A member of our team will be reaching out shortly to better understand your specific concerns.

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    Staff

    Reviewed Oct. 4, 2019

    Fantastic and very helpful. Getting through this problem and thanks. This will work getting these accounts paid off. Can't wait to get the ball rolling and to say goodbye to debt. Thanks to all who helped with getting this account setup.

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    StaffTransparency

    Reviewed Oct. 4, 2019

    I'm very happy with how everything was explained to me and how friendly Nate ** is and thank him for helping me out with my problem and looking forward to be working with this company so thank you so much.

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    Reviewed Oct. 4, 2019

    We have just completed our new client acceptance interview which went smoothly just as the initial application process did. We are just beginning so we are looking forward to our journey to becoming debt-free. Thanks to all involved at NDR in making this journey possible.

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    Customer ServiceProcess

    Reviewed Oct. 4, 2019

    Making the call was hard and it was nerve-wracking to start to process but everyone was very helpful and informative! I will sleep better tonight knowing that we are one step closer to getting out of debt. Thanks to everyone that was involved in this process.

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    Staff

    Reviewed Oct. 4, 2019

    National Debt Relief agents were thorough in explaining everything and extremely professional and quick in sending me all the necessary documents. I was very impressed by the detail they provided regarding all the accountability and legal issues regarding the agreement.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Ray and Michelle were both incredibly professional and knowledgable. They were able to answer all of my questions. I feel prepared for the next 47 months. They both gave me a lot of relief around this whole situation. Thank you to you both!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2019

    The hardest part was making the decision to contact a debt consolidation company. The experience was very easy. Everyone is very friendly and nonjudgmental. Communication was simple via phone and documents were all signed via computer. I feel that we can breathe again. Thank you.

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    Staff

    Reviewed Oct. 4, 2019

    Positive experience. Your Debt Specialist was informative, warm and friendly. Easy to talk with and extremely patient and attentive to all my questions and concerns. Also, your Client Services rep. was friendly and patient with me and my questions and concerns; although I felt a little bit rushed. All in all, it was a pleasant experience and am hoping that all goes well and that I will be out of debt soon. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Oct. 4, 2019

    Representatives were very descriptive in explaining how the program works and what I'm expected to pay for my debt and program fees. I'm excited to get results and be debt-free. It was very helpful to be able to do the work through email and phone.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2019

    My point of contact was respectful, professional and courteous. He was very thorough and everything was made very clear to me. They were flexible with my crazy schedule as well and allowed me to communicate mostly via email - which is easiest for me.

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    Reviewed Oct. 4, 2019

    My interaction with National Debt Relief has been wonderful. I have been consistently treated with dignity. All of my questions have been answered clearly and with patience. I never felt rushed to make a decision. My choices, my time, and my preferences were all respected. I would recommend National Debt Relief to anyone like myself who, due to life's challenges, has found it impossible to make payments and is suffering from daily stress. National Debt Relief has stepped in to help me get my life back.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    All of the representatives that I spoke with were extremely pleasant and helpful with my needs and questions. This was a very emotional experience for me and the tone, the great attitude and the comforting answers and respect for my needs were truly helpful and well done.

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    Reviewed Oct. 4, 2019

    I finally feel like I can stop treading water without making any headway with my credit cards. Your program gets me back on track so I can start pushing my debt down in a disciplined way. Thanks! Ray ** was an incredible advocate and help!

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    Reviewed Oct. 4, 2019

    Lamell was very easy to understand and patient. He explain everything to myself and my wife so she understood the main idea of doing the loan. She was not on board until after talking to him. We appreciate his time, thank you.

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    Process

    Reviewed Oct. 4, 2019

    I think this is a great program so far. One comment too many form to fill out. Also this review sure be done in three part. First time after six month in to the program. The second time sure be half way into the program. Exit review in the in.

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    Reviewed Oct. 4, 2019

    So far this has been a good experience. I did sleep better knowing I'm getting help to get out of debt. My husband had medical issues and was out of work for two and half months, so we fell behind on all our bills and just couldn't catch up.

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    Staff

    Reviewed Oct. 4, 2019

    I loved that the representatives knew exactly what they were doing. I accumulated a lot of debt taking care of family and medical expenses and I thought I was going to drown in debt for years but then I heard about National Debt Relief and gave them a chance and now I have a chance. Thank you!

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    Staff

    Reviewed Oct. 4, 2019

    My experience in signing up for debt consolidation with National Debt Relief has been awesome! Oscar ** made sure he provided all details & that I understood them fully. I look forward to eliminating my debt with the help from National Debt Relief. It's a weight lifted off of my shoulders to know I will be able to leave this debt behind me in less than 4 years.

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    Reviewed Oct. 4, 2019

    I had been getting your literature for months and just ignored them but I finally decided to give a shot and for once I feel relief. Thanks for being available and guided me and my family toward financial freedom. My wife has been laid off from jobs for the last two years and also battles MS everyday therefore each day can be a new challenge personally and financially. Again thank you for being available and persistent.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2019

    Roger was very helpful and encouraging in terms of my hesitancy to "not pay" in order to qualify as that goes against my beliefs with credit. However, being in a very tight spot, he explained everything in great detail with the assurance that I would be doing the right thing for my situation. Natalie was very helpful as well in the "Welcome" call.

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    Staff

    Reviewed Oct. 4, 2019

    Very pleased. Everyone I spoke to was very professional and very informative. So far I would recommend this service to anyone who finds themselves in overwhelming debt. The terms are very good and I can’t wait to be debt-free.

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    Process

    Reviewed Oct. 4, 2019

    Process was easy and both Memes and Andrew made it understand and were very accommodating when I asked questions. I really appreciated their patience. I would recommend this process to friends and family. Thank you for showing me the light at the end of the tunnel.

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    Staff

    Reviewed Oct. 4, 2019

    Everyone was very nice when I applied. The lower payments will make sticking with my budget so much easier. I have been struggling and using cash advances from credit card to make other payments. I am looking forward to being debt-free.

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    ProcessTransparency

    Reviewed Oct. 4, 2019

    It was super easy to enroll. Andrew explained everything clearly, and how the process works. I felt at ease. I definitely would recommend them to anyone that has gotten over the head with debt!! I am in the beginning stage of finally becoming debt-free.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 4, 2019

    Enrollment went very well. The Specialist Tasha ** was very patient as were all that I talked with. Everything was explained and done in a short period of time. Overall Customer Service was Great! I will recommend National Debt Relief to anyone.

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    Staff

    Reviewed Oct. 4, 2019

    Staff was friendly and thorough. Hoping follow up is as well. Look forward to working with company if they are professional during callbacks or customer service calls. Would love to give another review after the 47 months are over.

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    StaffTransparency

    Reviewed Oct. 4, 2019

    All of the agents have been great and helpful. Everything is explained in great detail. The company is very timely and seem genuine and want to help you. I would recommend them to anyone that needs debt relief. Call today.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Dear Customer Service,

    Marisa was very helpful, informative, and easy to talk to. My welcome call was also informative in order to ensure I understood the program. I'm looking forward to getting started with the program!

    Thank you!

    C. **

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    Staff

    Reviewed Oct. 4, 2019

    Friendly and knowledgeable service, I felt that they honestly cared about my situation and have my best interest in mind. I finally feel like I can breathe again. I didn’t feel rushed or pressured to make a decision or forced too.

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    Verified purchase
    Process

    Reviewed Oct. 4, 2019

    My experience has been very easy thus far in the debt relief process. The experience has made me very nervous at times and it’s a stressful time but NDR has made it so much easier to handle. All of my questions have been answered in a timely manner and are always very detailed in explaining anything I’ve asked.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Everyone did a great job. I understood everything. I don’t know what Am I going to write 200 words about but Like i said service was great very informative no rush to sign and etc. Very good customer service. Everyone very kind and well spoken, fast when it comes to sending emails. All follow ups were made and such.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Everyone who I have worked with has been nothing but encouraging and kind. Debt is difficult and they are helping to rid me of it for good. They answer every question I have and go over everything in great detail! Thank you!

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Very professional, excellent people to talked with. Nathaniel was nice to listened to, also very helpful and wonderful person with a lot of respect at experience!! Kind also nice person to talked to...I was very pleased with my decision after talking with Nathaniel and the welcome call lady!

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    Staff

    Reviewed Oct. 4, 2019

    I had a very good experience setting up my National Debt Relief Account. Representative was very helpful, courteous and knowledgeable. We went through the set-up easily and I feel satisfied I will be well taken care of. I trust National Debt Relief personnel will do the best they can to resolve my debt at 50% or lower.

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    Customer ServiceStaffProcess

    Reviewed Oct. 4, 2019

    The customer that I received from Edgar and Taylor were amazing. They both did an awesome job in explaining each and every step of the contract. Edgar was very patient when it came to me asking him questions about the program. Taylor was great making me feel comfortable joining National Debt Relief during the welcome call with her. I am exited to take this journey. Thank you.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Mike ** was excellent today in helping me and my wife to start coming debt free he was very helpful today and the welcome call team was also wonderful in helping us to get this all started were more than blessed for starting this to better our lives financially.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    The two women that I spoke with on the phone were very friendly and professional. They both answered all my questions and gave me all the information. I would recommend a friend to this service with the information that I know so far about the program.

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    Customer ServiceStaff

    Reviewed Oct. 4, 2019

    Every time I call NDR, they're very helpful and very knowledgeable. Overall, the handling of the situation is very good. They only contact me when they need to. They ask for my approval before they do something. It's good not to have to do anything by myself. I can just continue to work and save up money to pay off my debt faster. And there's less stress. The only thing that could probably be a little bit better is if I had to put anything on it, it's just gonna be how much their cut of the whole thing is, so maybe they can ask for a little bit less.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    These kind of actions are scary for me. It took courage to admit I was over my head. The Customer Service Team were so kind as well as professional. Thank you for your care. My responsibility is to meet my part of the deal.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    A great experience. Everyone very professional and helpful. Answered all my questions. Reviewed entire contract step by step which was much appreciated. Very friendly. I am very pleased with National Debt Relief. I am excited to start my journey toward a debt-free life.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 3, 2019

    I spoke with Micah and Ebony, they were amazing in explaining the process. They both were very helpful and made my experience that much better. Micah was very thorough and made me feel as though I wasn't alone. My stress level went from 100 to 10 once we hung up. I highly recommend National Debt Relief to people that are truly at the end of their rope and don't know where to turn. Best decision I could have ever made!

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    Verified purchase
    StaffProcess

    Reviewed Oct. 3, 2019

    Very Thorough representative. Very helpful and I enjoyed having all my questions answered right away. The process was easy and everything was given to me in detail. Thank you so much Debt Relief and the representatives who helped me.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 3, 2019

    I am so happy with their service. Everyone who was talking to me was so nice and respectful and did not judge. They helped me step by step with the process and how to set up everything. They also explained everything thoroughly.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 3, 2019

    Experience was good, very professional, quick and easy, representatives were polite and clear in their explanations. I would definitely recommend them to someone else. I'm glad they walked me through the process. I can't think of what else to say but good job, keep up the good work.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Oct. 3, 2019

    Agents were very polite and professional, explained the process clearly and answered any questions I may have had. Prior to making my decision to utilize NDR, I read the Consumer Affairs website reviews. I was not disappointed after completing my initial conversation with their agents.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 3, 2019

    Everyone was nice, so far. Thank you for the help. Little nervous about starting the program, but received reassurance from the phone call. Explained everything in detail. Still quit do not understand the tax thing, but I guess I will find out during tax season.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 3, 2019

    I want to say this was explained very well and helped me understand what this company is all about. The Agent that talked with me was very professional and pleasant to talk with. They went through everything from start to finished. I'm glad that I made the decision to use the program to get out of debt. Thank you for all the help you gave to me. I will recommend this program to anyone to get out of debt. Thank you, Kelly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    Great customer service. They made me feel so much better about my De͏b͏t. I no longer have to worry about collection calls. Wonderful service. Being debt-free feels so nice and knowing it's being taken care of is a lot less worry for me.

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    Verified purchase
    ProcessTransparency

    Reviewed Oct. 3, 2019

    Mr. AL did a great job explain how the program works and how it will benefit me so I decided to try it because I was going through some hardship and I wanted to my debt under control. I am hoping to be out of debt in the next two years.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 3, 2019

    I am very pleased to have come in contact with your program which I received the package in the mail. It was my pleasure to enroll into the program with Jonathan ** the enrollment rep. He was very polite, respectful considerate and patient as my husband and I obtain the information needed to process the application. Also I had a wonderful and pleasant experience with Camilla ** the verification specialist correcting all mistakes and completing the application in a timely fashion. Your friendly staff help make this experience worth my time and money. I will definitely recommend your program to my coworkers. Thank you.

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    Staff

    Reviewed Oct. 3, 2019

    Diana ** was wonderful to work with and helped to ease my anxiety and shame. She was patient and kind. We spoke initially in May but I was not ready to move forward. I kept her name and contact information for future reference. I am so glad she was still with the NDR several months later.

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    Verified purchase

    Reviewed Oct. 3, 2019

    I signed up with National Debt Relief online which was fairly easy, though it took a while for it to get started. They started taking money and making deals with my creditors. They got everything settled.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 3, 2019

    On October 3, 2019 I spoke with Joel ** and Monique **. Both were professional and were proficient in their job. I would most definitely recommend National Debt Relief to anyone who is interested. They both were very patient and caring. They asked me if I had any questions, walked me through the process, and reassured me that all is good.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2019

    I’m so relieved to have National Debt Relief in my corner fighting for me! I look forward to sleeping at night, not worrying about creditor calls!! Everyone is so nice, helpful and understanding of our situation! I really appreciate all that National Debt Relief has to offer.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 3, 2019

    All reps were very clear, direct and professional. Each allowed me plenty of opportunities to ask questions. The program was written in language anyone could understand and made me feel comfortable throughout the process. I would freely recommend this program to anyone seeking debt relief.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 3, 2019

    I am very impressed with the level of professionalism provided by National Debt Relief. Reviewing the various documents was a seamless process. They ensured I understood each step of the process. They gave me an opportunity to ask questions and gave me a sense that they are in control of my situation. Really a nice process.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 3, 2019

    Dan ** was great and very knowledgeable in this process...thank you! All correspondence was prompt and professional. The welcome call came quickly and was handled professionally as well. Thanks for your quick action with helping me! This was a pleasant and professional experience all around! Thank you again! I really do appreciate it!

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    Process

    Reviewed Oct. 3, 2019

    Greg ** and Roby was great. I loved their help and insight on how this will help me and my family. The next steps of this process will be hard and long but I feel with their help we can get through this hardship in one piece.

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 3, 2019

    I was very happy with Connor **. He was extremely helpful and explained everything in a way I could understand. I was also pleasantly surprised that he reached out to me after my initial application was denied to help me with my debt. He was very understanding and wanting to assist me. As was Venessa. I was comfortable in making my decision. They were both excellent. I would highly recommend National Debt relief to anyone struggling financially.

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    Customer ServiceStaffProcess

    Reviewed Oct. 3, 2019

    The program was described to me professionally and I am eager to see the progress over the next few years in paying off accumulated debts. The clients who described the program were very professional in their phone conversations and in their manner of description of the program.

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    Verified purchase
    StaffProcess

    Reviewed Oct. 3, 2019

    National Debt Relief gave me hope and understanding. Everyone I dealt with was incredibly friendly and helpful. They made me feel at ease with the process and that I would not be going through this alone. Just started the program but I feel that it is my best chance to get out of the hole I'm getting in to.

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    Transparency

    Reviewed Oct. 3, 2019

    I've only just started using this program but the initial contact and set-up process and been informative, transparent, and there's wonderful documentation of every step along with resources that you can use to ensure that you are successful in this program!

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    Customer Service

    Reviewed Oct. 3, 2019

    Very good customer service. Fast and easy enrollment. Very happy with the experience. The only reason I didn't say I would recommend for a friend is because I don't recommend this solution as it will affect my credit negatively however if a friends NEEDED this type of solution I would recommend National Debt Relief.

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    Staff

    Reviewed Oct. 3, 2019

    The agents were very knowledgeable and courteous. It was an awesome welcoming experience. I liked the fact that I didn’t feel pressured at all, they worked around my work schedule making it easy and convenient for me. Look forward to seeing my results.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Oct. 3, 2019

    I liked how they took the time to explain my options and when I found the right plan for me they where there through every step. I also like the calls and emails to check that I got the service I needed.

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    Staff

    Reviewed Oct. 3, 2019

    It was nice to learn that the same employee we contacted 4 months ago was still there and able to help us pick up where we left off with him. So far we have been pleased with the courtesy and professionalism of those that we have dealt with. Hopefully this will continue now that we have begun the process of settling our debts with the help of your company.

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    StaffProcess

    Reviewed Oct. 3, 2019

    So far everyone I have talked to have been very helpful. I really hope that continues. This process is very scary as I have done similar thing in past and was not happy with that company. Everything does seem complicated and hope I can always count on the company for help. I am going to try my hardest to get done with this debt once and for all.

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    National Debt Relief
    Response from National Debt Relief
    Hi Brenda,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 3, 2019

    Lia ** was a great help. This is already a scary process but the people I have talked to have made this easier. Very friendly which makes the process much easier to deal with when your already stressed out. Couldn't have been nicer. Actually the lady who did my welcome call was great! So far so good.

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    Customer Service

    Reviewed Oct. 3, 2019

    I’m grateful for the wonderful service I experienced in both of my calls and it feels great to know I’m a step closer to having the life I want to have. I’m looking forward to making the payments so I can give my kids everything I wanted when I was their age. Thank you all so much.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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