National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed Oct. 6, 2019
I had a great experience with National Debt Relief. Both employees I talked to were very nice and helpful. They were both very respectful. I would definitely recommend National Debt Relief to anyone that needs debt relief options. I appreciate everything that was done to help me become debt-free.
Reviewed Oct. 6, 2019
When I inquired, I was reached out to immediately. Everyone was helpful and patient, I asked a lot of questions and everyone was willing to help me get them answered. Gave me time to think over before making my decision.
Reviewed Oct. 6, 2019
Steven ** was very kind and passionate. He did an excellent job letting us know what you could do and how that would help us. We still are not comfortable with the creditors that have been good to us being negotiated to lower numbers. We are trying to get over this. Very happy we went to NDR; I think we can sleep easier now. Thank you.
Reviewed Oct. 6, 2019
Really easy set-up, wonderful customer service. They really take the time to explain every detail. I would recommend this service to others. Hopeful for our debt-free future. So grateful for the chance at a better quality of life. Will keep you posted on our progress.
Reviewed Oct. 6, 2019
I am very pleased with National Debt Relief's customer service! Representatives have been very clear with me on the process and have answered all my questions. The program I have been enrolled to meets my needs and it is realistic to achieve my financial goals. Representatives are very patient and make it a priority that I completely understand the program.
Reviewed Oct. 6, 2019
I saw that National Debt Relief was the number one in Better Business Bureau and they seemed a good way to figure my debt out. I signed up with them, however, I wished I would’ve refinanced my house first instead of doing that. I could’ve refinanced my house first, had some money, and then was able to get that in line. But, it’s okay. And in this way, I don’t have any credit cards now and I’m living from paycheck to paycheck. I’m nervous that I can’t have anything go wrong ‘cause I can’t use any credit cards.
Any time I’ve ever talked to anybody with National Debt Relief on the phone, it’s good interaction. They are very helpful if I had any questions or concerns. I was also comfortable when when we were setting up the payment plan. I'm in the program for about 8 months now and I don’t get any calls anymore. Working with National Debt Relief has made my life a little bit easier to handle the amount of credit card debt that I’m in.
Reviewed Oct. 5, 2019
I love the process and the help I received getting started with NDR. It really assured me I was going to get through this and be debt free!!!! I would really recommend this for anyone in debt. I was up to my head in debt with 3 kids and it was really hard to even see myself coming out this situation but am positive NDR will get me to where I need to be in life to be happy and stress free.
Reviewed Oct. 5, 2019
In every way that I was helped it seemed very genuine and heartfelt. Thanks, in advance, for the relief that will come in time, the peace of mind. Everyone I interacted with were very professional. I appreciate the length my counselor Joseph went through to make sure all information was submitted correctly.
Reviewed Oct. 5, 2019
Lou answered all my questions and treated me with graciousness and patience. She resolved all of my initial concerns and questions. We spoke several times before she helped us get enrolled into the program officially. Each time she was friendly, kind, and helpful. Isis handled our welcome call and final enrollment and she was just as helpful.
Reviewed Oct. 5, 2019
Everyone was the best ever!! I can finally breathe again and sleep again! Thanks for everything! Minho was so helpful and did a great job. He knows his stuff and does a great job. Everyone seems to care about the situation and tries to help and I really appreciate that. Thanks again.
Reviewed Oct. 5, 2019
Customer service to enroll me in the program with National Debt Relief, and representatives that I communicated with were pleasant, professional, and knowledgeable in what I was enrolling in. I was explained every step of the way from my first call to the last call.
Reviewed Oct. 5, 2019
I had a wonderful experience. The women I talked with were very passionate and experienced. They explained everything and made sure I knew everything they were talking to me about. I would recommend them to anyone which I already have, thank you again, looking forward to this journey!
Reviewed Oct. 5, 2019
It was a good choice I made when I discovered this debt relief program. They were willingly going to help me dissolved all my debt problem that I couldn't keep paying. I didn't have to worry anymore. This really help me out a lot and my family.
Reviewed Oct. 5, 2019
I just enrolled and the people who helped enroll and finalize were so kind and heard all my concerns. Nothing has happened yet to help with my debt, but I am trusting the process and excited to begin a fresh start within the next couple years! I'm thankful for a program like this that can help good people who have just made silly decisions, I'm excited to not feel suffocated by debt that I couldn't get out of on my own. I look forward to the future. Thank you!
Reviewed Oct. 5, 2019
Everyone was very understanding and accommodating. Thank you for your time and attention to my issues, This is one of the most difficult times in my life and they helped more than anything, they did not make you feel bad.
Reviewed Oct. 5, 2019
I was very relieved that I was able to start my debt relief with the help of National Debt Relief. The professional staff from start to finish was very courteous and to the point. National Debt Relief answered my questions and provided me means to contact them if I have any other issues. Thank you.
Reviewed Oct. 5, 2019
I had no idea how I would overcome my debt situation and no idea how I got in to it. It is like a rebirth to have this weight off your back and to have support and help. You have no idea on credit cards that you could be paying on them for the rest of your life.
Reviewed Oct. 5, 2019
So far my contact with agents has been great. They provided both helpful and knowledgeable information of the program so that I feel comfortable National Debt Relief will work on my benefit and debtors I owe. I hope this turns out to everyone's satisfaction as this feels like the right answer to help solve the debt.
Reviewed Oct. 5, 2019
Professional, experienced, compassionate employees! The staff was knowledgeable and provided assistance throughout the process. The services offered by the firm are timely and directly related to the needs of their clients.
Reviewed Oct. 5, 2019
I am very happy with the help I received from the team at NDR. Everyone that helped me get starting on my path to financial freedom were great. They made the whole process very clear and understanding. The process was fast and simple. I am excited to get started.
Reviewed Oct. 5, 2019
National Debt Relief has been nice to me. If I don’t have money, they told me they could adjust my payment. I've told my friend to do NDR and she said she was gonna try it.
Reviewed Oct. 4, 2019
Brent ** helped me out a lot in this stressful financial situation right now. He helped me understand what I was actually paying and how much was not even touching my debt. I am excited to start this program, thanks to Brent!
Reviewed Oct. 4, 2019
This was a very easy experience. Everyone was very helpful. From beginning to end, everything was explained in a very professional manner. I understood all the details and I can see why they are the #1 company in debt relief.
Reviewed Oct. 4, 2019
Very helpful and knowledgeable staff that made the entire process simple and painless. All my questions were answered and explained in great detail which made me feel good about my decision to use National Debt Relief. I am looking forward to getting out from under my credit card debt and the peace of mind that comes from the program has given me that. Based off of my experience so far I would have no problem recommending their service to others.
Reviewed Oct. 4, 2019
My experience has been good. The specialist was very helpful and explained everything to me and also helped me with email issues. I am satisfied with the speed in which the process will be effective. I will save money each month and be out of debt.
Reviewed Oct. 4, 2019
I had a nice experience with both of the women who helped while signing up for the program. They answered all of my questions and clearly set me up for what to expect while in the program. I had some questions about credit cards and they were answered to the best of the lady's ability and I was left with an understanding of what was and was not permitted while in the program.
Reviewed Oct. 4, 2019
This company is fraud. I have a debt of 33K in 4 credit card. After one year "The Law Office of Robert S. Gitmeid" took 10K from me and didn't pay any single dollar to the creditor. One of the creditor didn't listen to this program - Discover bank took all my outstanding money $4000 from my personal account as garnish payment after 1 year. When I called "The Law Office of Robert S. Gitmeid", they said they cannot do anything. They can try only and I asked them to return my fees as none of the creditor is listening to this National Debt Relief program. They said they cannot return any of the money or fees. I have lost another 10K and now I have another 10K negative balance and lost 1 year .Please beware about this program, none of the creditor listening from this company.
Ramu **
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.
A member of our team will be reaching out shortly to better understand your specific concerns.
Reviewed Oct. 4, 2019
Fantastic and very helpful. Getting through this problem and thanks. This will work getting these accounts paid off. Can't wait to get the ball rolling and to say goodbye to debt. Thanks to all who helped with getting this account setup.
Reviewed Oct. 4, 2019
I'm very happy with how everything was explained to me and how friendly Nate ** is and thank him for helping me out with my problem and looking forward to be working with this company so thank you so much.
Reviewed Oct. 4, 2019
We have just completed our new client acceptance interview which went smoothly just as the initial application process did. We are just beginning so we are looking forward to our journey to becoming debt-free. Thanks to all involved at NDR in making this journey possible.
Reviewed Oct. 4, 2019
Making the call was hard and it was nerve-wracking to start to process but everyone was very helpful and informative! I will sleep better tonight knowing that we are one step closer to getting out of debt. Thanks to everyone that was involved in this process.
Reviewed Oct. 4, 2019
National Debt Relief agents were thorough in explaining everything and extremely professional and quick in sending me all the necessary documents. I was very impressed by the detail they provided regarding all the accountability and legal issues regarding the agreement.
Reviewed Oct. 4, 2019
Ray and Michelle were both incredibly professional and knowledgable. They were able to answer all of my questions. I feel prepared for the next 47 months. They both gave me a lot of relief around this whole situation. Thank you to you both!
Reviewed Oct. 4, 2019
The hardest part was making the decision to contact a debt consolidation company. The experience was very easy. Everyone is very friendly and nonjudgmental. Communication was simple via phone and documents were all signed via computer. I feel that we can breathe again. Thank you.
Reviewed Oct. 4, 2019
Positive experience. Your Debt Specialist was informative, warm and friendly. Easy to talk with and extremely patient and attentive to all my questions and concerns. Also, your Client Services rep. was friendly and patient with me and my questions and concerns; although I felt a little bit rushed. All in all, it was a pleasant experience and am hoping that all goes well and that I will be out of debt soon. Thank you.
Reviewed Oct. 4, 2019
Representatives were very descriptive in explaining how the program works and what I'm expected to pay for my debt and program fees. I'm excited to get results and be debt-free. It was very helpful to be able to do the work through email and phone.
Reviewed Oct. 4, 2019
My point of contact was respectful, professional and courteous. He was very thorough and everything was made very clear to me. They were flexible with my crazy schedule as well and allowed me to communicate mostly via email - which is easiest for me.
Reviewed Oct. 4, 2019
My interaction with National Debt Relief has been wonderful. I have been consistently treated with dignity. All of my questions have been answered clearly and with patience. I never felt rushed to make a decision. My choices, my time, and my preferences were all respected. I would recommend National Debt Relief to anyone like myself who, due to life's challenges, has found it impossible to make payments and is suffering from daily stress. National Debt Relief has stepped in to help me get my life back.
Reviewed Oct. 4, 2019
All of the representatives that I spoke with were extremely pleasant and helpful with my needs and questions. This was a very emotional experience for me and the tone, the great attitude and the comforting answers and respect for my needs were truly helpful and well done.
Reviewed Oct. 4, 2019
I finally feel like I can stop treading water without making any headway with my credit cards. Your program gets me back on track so I can start pushing my debt down in a disciplined way. Thanks! Ray ** was an incredible advocate and help!
Reviewed Oct. 4, 2019
Lamell was very easy to understand and patient. He explain everything to myself and my wife so she understood the main idea of doing the loan. She was not on board until after talking to him. We appreciate his time, thank you.
Reviewed Oct. 4, 2019
I think this is a great program so far. One comment too many form to fill out. Also this review sure be done in three part. First time after six month in to the program. The second time sure be half way into the program. Exit review in the in.
Reviewed Oct. 4, 2019
So far this has been a good experience. I did sleep better knowing I'm getting help to get out of debt. My husband had medical issues and was out of work for two and half months, so we fell behind on all our bills and just couldn't catch up.
Reviewed Oct. 4, 2019
I loved that the representatives knew exactly what they were doing. I accumulated a lot of debt taking care of family and medical expenses and I thought I was going to drown in debt for years but then I heard about National Debt Relief and gave them a chance and now I have a chance. Thank you!
Reviewed Oct. 4, 2019
My experience in signing up for debt consolidation with National Debt Relief has been awesome! Oscar ** made sure he provided all details & that I understood them fully. I look forward to eliminating my debt with the help from National Debt Relief. It's a weight lifted off of my shoulders to know I will be able to leave this debt behind me in less than 4 years.
Reviewed Oct. 4, 2019
I had been getting your literature for months and just ignored them but I finally decided to give a shot and for once I feel relief. Thanks for being available and guided me and my family toward financial freedom. My wife has been laid off from jobs for the last two years and also battles MS everyday therefore each day can be a new challenge personally and financially. Again thank you for being available and persistent.
Reviewed Oct. 4, 2019
Roger was very helpful and encouraging in terms of my hesitancy to "not pay" in order to qualify as that goes against my beliefs with credit. However, being in a very tight spot, he explained everything in great detail with the assurance that I would be doing the right thing for my situation. Natalie was very helpful as well in the "Welcome" call.
Reviewed Oct. 4, 2019
Very pleased. Everyone I spoke to was very professional and very informative. So far I would recommend this service to anyone who finds themselves in overwhelming debt. The terms are very good and I can’t wait to be debt-free.
Reviewed Oct. 4, 2019
Process was easy and both Memes and Andrew made it understand and were very accommodating when I asked questions. I really appreciated their patience. I would recommend this process to friends and family. Thank you for showing me the light at the end of the tunnel.
Reviewed Oct. 4, 2019
Everyone was very nice when I applied. The lower payments will make sticking with my budget so much easier. I have been struggling and using cash advances from credit card to make other payments. I am looking forward to being debt-free.
Reviewed Oct. 4, 2019
It was super easy to enroll. Andrew explained everything clearly, and how the process works. I felt at ease. I definitely would recommend them to anyone that has gotten over the head with debt!! I am in the beginning stage of finally becoming debt-free.
Reviewed Oct. 4, 2019
Enrollment went very well. The Specialist Tasha ** was very patient as were all that I talked with. Everything was explained and done in a short period of time. Overall Customer Service was Great! I will recommend National Debt Relief to anyone.
Reviewed Oct. 4, 2019
Staff was friendly and thorough. Hoping follow up is as well. Look forward to working with company if they are professional during callbacks or customer service calls. Would love to give another review after the 47 months are over.
Reviewed Oct. 4, 2019
All of the agents have been great and helpful. Everything is explained in great detail. The company is very timely and seem genuine and want to help you. I would recommend them to anyone that needs debt relief. Call today.
Reviewed Oct. 4, 2019
Dear Customer Service,
Marisa was very helpful, informative, and easy to talk to. My welcome call was also informative in order to ensure I understood the program. I'm looking forward to getting started with the program!
Thank you!C. **
Reviewed Oct. 4, 2019
Friendly and knowledgeable service, I felt that they honestly cared about my situation and have my best interest in mind. I finally feel like I can breathe again. I didn’t feel rushed or pressured to make a decision or forced too.
Reviewed Oct. 4, 2019
My experience has been very easy thus far in the debt relief process. The experience has made me very nervous at times and it’s a stressful time but NDR has made it so much easier to handle. All of my questions have been answered in a timely manner and are always very detailed in explaining anything I’ve asked.
Reviewed Oct. 4, 2019
Everyone did a great job. I understood everything. I don’t know what Am I going to write 200 words about but Like i said service was great very informative no rush to sign and etc. Very good customer service. Everyone very kind and well spoken, fast when it comes to sending emails. All follow ups were made and such.
Reviewed Oct. 4, 2019
Everyone who I have worked with has been nothing but encouraging and kind. Debt is difficult and they are helping to rid me of it for good. They answer every question I have and go over everything in great detail! Thank you!
Reviewed Oct. 4, 2019
Very professional, excellent people to talked with. Nathaniel was nice to listened to, also very helpful and wonderful person with a lot of respect at experience!! Kind also nice person to talked to...I was very pleased with my decision after talking with Nathaniel and the welcome call lady!
Reviewed Oct. 4, 2019
I had a very good experience setting up my National Debt Relief Account. Representative was very helpful, courteous and knowledgeable. We went through the set-up easily and I feel satisfied I will be well taken care of. I trust National Debt Relief personnel will do the best they can to resolve my debt at 50% or lower.
Reviewed Oct. 4, 2019
The customer that I received from Edgar and Taylor were amazing. They both did an awesome job in explaining each and every step of the contract. Edgar was very patient when it came to me asking him questions about the program. Taylor was great making me feel comfortable joining National Debt Relief during the welcome call with her. I am exited to take this journey. Thank you.
Reviewed Oct. 4, 2019
Mike ** was excellent today in helping me and my wife to start coming debt free he was very helpful today and the welcome call team was also wonderful in helping us to get this all started were more than blessed for starting this to better our lives financially.
Reviewed Oct. 4, 2019
The two women that I spoke with on the phone were very friendly and professional. They both answered all my questions and gave me all the information. I would recommend a friend to this service with the information that I know so far about the program.
Reviewed Oct. 4, 2019
Every time I call NDR, they're very helpful and very knowledgeable. Overall, the handling of the situation is very good. They only contact me when they need to. They ask for my approval before they do something. It's good not to have to do anything by myself. I can just continue to work and save up money to pay off my debt faster. And there's less stress. The only thing that could probably be a little bit better is if I had to put anything on it, it's just gonna be how much their cut of the whole thing is, so maybe they can ask for a little bit less.
Reviewed Oct. 3, 2019
These kind of actions are scary for me. It took courage to admit I was over my head. The Customer Service Team were so kind as well as professional. Thank you for your care. My responsibility is to meet my part of the deal.
Reviewed Oct. 3, 2019
A great experience. Everyone very professional and helpful. Answered all my questions. Reviewed entire contract step by step which was much appreciated. Very friendly. I am very pleased with National Debt Relief. I am excited to start my journey toward a debt-free life.
Reviewed Oct. 3, 2019
I spoke with Micah and Ebony, they were amazing in explaining the process. They both were very helpful and made my experience that much better. Micah was very thorough and made me feel as though I wasn't alone. My stress level went from 100 to 10 once we hung up. I highly recommend National Debt Relief to people that are truly at the end of their rope and don't know where to turn. Best decision I could have ever made!
Reviewed Oct. 3, 2019
Very Thorough representative. Very helpful and I enjoyed having all my questions answered right away. The process was easy and everything was given to me in detail. Thank you so much Debt Relief and the representatives who helped me.
Reviewed Oct. 3, 2019
I am so happy with their service. Everyone who was talking to me was so nice and respectful and did not judge. They helped me step by step with the process and how to set up everything. They also explained everything thoroughly.
Reviewed Oct. 3, 2019
Experience was good, very professional, quick and easy, representatives were polite and clear in their explanations. I would definitely recommend them to someone else. I'm glad they walked me through the process. I can't think of what else to say but good job, keep up the good work.
Reviewed Oct. 3, 2019
Agents were very polite and professional, explained the process clearly and answered any questions I may have had. Prior to making my decision to utilize NDR, I read the Consumer Affairs website reviews. I was not disappointed after completing my initial conversation with their agents.
Reviewed Oct. 3, 2019
Everyone was nice, so far. Thank you for the help. Little nervous about starting the program, but received reassurance from the phone call. Explained everything in detail. Still quit do not understand the tax thing, but I guess I will find out during tax season.
Reviewed Oct. 3, 2019
I want to say this was explained very well and helped me understand what this company is all about. The Agent that talked with me was very professional and pleasant to talk with. They went through everything from start to finished. I'm glad that I made the decision to use the program to get out of debt. Thank you for all the help you gave to me. I will recommend this program to anyone to get out of debt. Thank you, Kelly.
Reviewed Oct. 3, 2019
Great customer service. They made me feel so much better about my De͏b͏t. I no longer have to worry about collection calls. Wonderful service. Being debt-free feels so nice and knowing it's being taken care of is a lot less worry for me.
Reviewed Oct. 3, 2019
Mr. AL did a great job explain how the program works and how it will benefit me so I decided to try it because I was going through some hardship and I wanted to my debt under control. I am hoping to be out of debt in the next two years.
Reviewed Oct. 3, 2019
I am very pleased to have come in contact with your program which I received the package in the mail. It was my pleasure to enroll into the program with Jonathan ** the enrollment rep. He was very polite, respectful considerate and patient as my husband and I obtain the information needed to process the application. Also I had a wonderful and pleasant experience with Camilla ** the verification specialist correcting all mistakes and completing the application in a timely fashion. Your friendly staff help make this experience worth my time and money. I will definitely recommend your program to my coworkers. Thank you.
Reviewed Oct. 3, 2019
Diana ** was wonderful to work with and helped to ease my anxiety and shame. She was patient and kind. We spoke initially in May but I was not ready to move forward. I kept her name and contact information for future reference. I am so glad she was still with the NDR several months later.
Reviewed Oct. 3, 2019
I signed up with National Debt Relief online which was fairly easy, though it took a while for it to get started. They started taking money and making deals with my creditors. They got everything settled.
Reviewed Oct. 3, 2019
On October 3, 2019 I spoke with Joel ** and Monique **. Both were professional and were proficient in their job. I would most definitely recommend National Debt Relief to anyone who is interested. They both were very patient and caring. They asked me if I had any questions, walked me through the process, and reassured me that all is good.
Reviewed Oct. 3, 2019
I’m so relieved to have National Debt Relief in my corner fighting for me! I look forward to sleeping at night, not worrying about creditor calls!! Everyone is so nice, helpful and understanding of our situation! I really appreciate all that National Debt Relief has to offer.
Reviewed Oct. 3, 2019
All reps were very clear, direct and professional. Each allowed me plenty of opportunities to ask questions. The program was written in language anyone could understand and made me feel comfortable throughout the process. I would freely recommend this program to anyone seeking debt relief.
Reviewed Oct. 3, 2019
I am very impressed with the level of professionalism provided by National Debt Relief. Reviewing the various documents was a seamless process. They ensured I understood each step of the process. They gave me an opportunity to ask questions and gave me a sense that they are in control of my situation. Really a nice process.
Reviewed Oct. 3, 2019
Dan ** was great and very knowledgeable in this process...thank you! All correspondence was prompt and professional. The welcome call came quickly and was handled professionally as well. Thanks for your quick action with helping me! This was a pleasant and professional experience all around! Thank you again! I really do appreciate it!
Reviewed Oct. 3, 2019
Greg ** and Roby was great. I loved their help and insight on how this will help me and my family. The next steps of this process will be hard and long but I feel with their help we can get through this hardship in one piece.
Reviewed Oct. 3, 2019
I was very happy with Connor **. He was extremely helpful and explained everything in a way I could understand. I was also pleasantly surprised that he reached out to me after my initial application was denied to help me with my debt. He was very understanding and wanting to assist me. As was Venessa. I was comfortable in making my decision. They were both excellent. I would highly recommend National Debt relief to anyone struggling financially.
Reviewed Oct. 3, 2019
The program was described to me professionally and I am eager to see the progress over the next few years in paying off accumulated debts. The clients who described the program were very professional in their phone conversations and in their manner of description of the program.
Reviewed Oct. 3, 2019
National Debt Relief gave me hope and understanding. Everyone I dealt with was incredibly friendly and helpful. They made me feel at ease with the process and that I would not be going through this alone. Just started the program but I feel that it is my best chance to get out of the hole I'm getting in to.
Reviewed Oct. 3, 2019
I've only just started using this program but the initial contact and set-up process and been informative, transparent, and there's wonderful documentation of every step along with resources that you can use to ensure that you are successful in this program!
Reviewed Oct. 3, 2019
Very good customer service. Fast and easy enrollment. Very happy with the experience. The only reason I didn't say I would recommend for a friend is because I don't recommend this solution as it will affect my credit negatively however if a friends NEEDED this type of solution I would recommend National Debt Relief.
Reviewed Oct. 3, 2019
The agents were very knowledgeable and courteous. It was an awesome welcoming experience. I liked the fact that I didn’t feel pressured at all, they worked around my work schedule making it easy and convenient for me. Look forward to seeing my results.
Reviewed Oct. 3, 2019
I liked how they took the time to explain my options and when I found the right plan for me they where there through every step. I also like the calls and emails to check that I got the service I needed.
Reviewed Oct. 3, 2019
It was nice to learn that the same employee we contacted 4 months ago was still there and able to help us pick up where we left off with him. So far we have been pleased with the courtesy and professionalism of those that we have dealt with. Hopefully this will continue now that we have begun the process of settling our debts with the help of your company.
Reviewed Oct. 3, 2019
So far everyone I have talked to have been very helpful. I really hope that continues. This process is very scary as I have done similar thing in past and was not happy with that company. Everything does seem complicated and hope I can always count on the company for help. I am going to try my hardest to get done with this debt once and for all.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 3, 2019
Lia ** was a great help. This is already a scary process but the people I have talked to have made this easier. Very friendly which makes the process much easier to deal with when your already stressed out. Couldn't have been nicer. Actually the lady who did my welcome call was great! So far so good.
Reviewed Oct. 3, 2019
I’m grateful for the wonderful service I experienced in both of my calls and it feels great to know I’m a step closer to having the life I want to have. I’m looking forward to making the payments so I can give my kids everything I wanted when I was their age. Thank you all so much.
Reviewed Oct. 3, 2019
Excellent experience. Roger was helpful in every way. He answered questions and listened to my history and feelings in the interview. MacKenna was very helpful in explaining and verified the facts of my agreement. Very thankful for your company. I thought at my age this program might be available to me.
Reviewed Oct. 3, 2019
Any questions were answered without hesitation and everything was explained. At no time did we feel judged or pressured to sign or agree to anything we were presented. This was the best choice we made to help our situation. We are on our way to not being in debt over our heads.
Reviewed Oct. 3, 2019
Theodore and Alisa were very helpful in assisting me with my relief and my package. My experience so far has been kind, considerate and a relief. I'm hoping that this brings on the relief I am looking for in my future.
Reviewed Oct. 3, 2019
The counselor was very helpful and explain everything with patience. I was provided with contact numbers and my welcome call was immediately answered. I am looking forward to working with them and graduating this program. I feel like a burden has been lifted from my shoulders.
Reviewed Oct. 3, 2019
I was satisfied with the quality of exchange I had with Aaron ** when I called first time. He walked through the process. He followed up the next on the missing documents. Kester called in the middle of the process and gave additional explanations. My welcome call was with Anna and was great as well.
Reviewed Oct. 3, 2019
Polite, easy to understand, answered questions, patient. Easy process great customer service. Made me feel at ease about whole process. Made me feel confident I could pay off debt in reasonable amount of time. I would definitely recommend to a friend or family member.
Reviewed Oct. 3, 2019
Took lots of time to answer any and all questions that I had. Was patient through the process, walked step by step through different parts of program. Easy and stress free sign up process. Cared about timeliness of contacting for accuracy.
Reviewed Oct. 3, 2019
Patrick was extremely helpful through the entire enrollment process. Very attuned to my concerns and addressed my concerns with dignity, compassion and professionalism. All my questions were answered to my satisfaction and understanding. The submission process was done within his stated timeframes. His promised 11:45 AM follow up call for Wednesday came in at 11:45 AM. He reviewed each point in the emailed documents to insure I understood the salient points being made. I felt at ease discussing my situation and concerns. He represents NDR extremely well and I am comfortable with my decision. Anna was the follow up person who called later to review the emails/form and answer any additional questions I might have. She also represents NDR well. She reinforced points that Patrick had made earlier and made a point to insure I understood the program. I’m still comfortable with my decision.
Reviewed Oct. 3, 2019
When going into the debt relief program, I was really anxious. This never was a place I wanted to be and yet here I am. I appreciate that National Debt Relief took time to not only explain the entire process, from start to finish, but readily ask and pursue for any questions or concerns on my end.
Reviewed Oct. 3, 2019
Honestly, I was still on the fence when I called, but I realized that waiting might make my situation much worse. I'm glad this option was available. For me, It is better than Chapter 7. Your CSR's were very friendly and patient. I especially appreciate you all helping me keep things in perspective.
Reviewed Oct. 3, 2019
Was very relieved when done talking with Representatives, they put me at ease and I realized that I had made the right decision. They did very well at explaining everything and took the time to answer my questions. I was feeling much more relaxed about my decision to reach out for help, when I was finished with the first set up, very happy that I took that step.
Reviewed Oct. 3, 2019
Both of my debt specialist were awesome, very professional, and answered all my questions promptly. It's a big decision and they were really helpful. I was really nervous to make this happen but they both reassuring. Thank you all very much, i believe it will help my stress level completely.
Reviewed Oct. 3, 2019
I am new to the program, but every associate I've spoken with has been extremely polite, helpful, extremely knowledgeable and honest, accommodating, and nonjudgmental. I would highly recommend this service to anyone who feels crushed by debt. I'm mad at myself for waiting as long as I did.
Reviewed Oct. 3, 2019
I saw National Debt Relief’s commercial on TV and when I spoke with Allie, the rep, she helped me over the phone and it sounded like a good thing that I needed. I’ve been in the program for a year and it’s still a struggle but I’m doing it. The payment plan has been good so far. Everything is going smoothly with NDR so I very seldom call but when I have a question, I would call or they would call me.
Reviewed Oct. 2, 2019
Each person I have dealt with today is very friendly and knowledgeable, especially on my welcome call. Dean took her time to explain everything and offer her assistance. I hope this program works out for me. Being that I am new I can’t really tell.
Reviewed Oct. 2, 2019
it was a great experience and a start up for a debt free life. My consular was Marisa. She really did a great job in explaining lot of things to me, answering most of my questions. Thanks to Marisa and NDR.
Reviewed Oct. 2, 2019
The person who assisted me was very informative, he broke everything down and kept following up with me. If I had any questions through it all he would help me out right away. There is no back and forth with random people, one person helps you through it all. Thank you!
Reviewed Oct. 2, 2019
Very helpful and friendly staff. They answered all my questions quickly and helped make it an easy experience. The transparency is a nice touch, and I'm looking forward to being debt free and I am excited to make this work!
Reviewed Oct. 2, 2019
She answered all my questions and was very nice. Took time to explain everything to me and was very patient when I asked her questions. Would recommend this company to any one who needs to get out of debt. Hope it all works out and I’ll be debt free in 3 1/2 years.
Reviewed Oct. 2, 2019
The staff of National Debt was very professional and courteous and respectful of my time. They made the process as painless as possible while assisting me in the correct way to satisfy my reason for contacting them and resolving our debt issues. The follow call was just friendly and respectful as the initial call.
Reviewed Oct. 2, 2019
It was a great experience. Kathryn made everything as easy as possible and she knew what she was talking about made it easy for me to understand what I was getting into. Overall it was an amazing experience. I would recommend this to anyone.
Reviewed Oct. 2, 2019
All staff was friendly and helpful. Although they spoke fast they answered all my questions and put my worries to rest. I would recommend this service to anyone who is in debt. I want to thank everyone who took time out to help me try to resolve these debts.
Reviewed Oct. 2, 2019
I feel that I was able to understand what the program was and my questions were answered also. I would recommend this and my hopes I will be stress and debt-free. I really want to make changes so I want this to work for me.
Reviewed Oct. 2, 2019
We are very happy with our time with Mr. **. He was extremely helpful on every question we had. Step by step with us was awesome. Very patient man!! We also appreciate the help to get us debt-free!! We thank you.
Reviewed Oct. 2, 2019
The staff that helped me out was very nice and worked with my crazy schedule. I was told I was doing the right thing and that in a little over 2 years I will have this paid in full. I am excited to do this. Tha is working with me!
Reviewed Oct. 2, 2019
When calling National Debt Relief Micheal was very informative and answered all our questions. I feel confident that we made the right choice in this company. I am excited to start the program and becoming debt-free. Thank you National Debt Relief for helping us find financial freedom.
Reviewed Oct. 2, 2019
Honestly I can not say much of the program 'cause I’m fairly new and just enrolled less than a week. I can definitely write a whole chapter of the employee namely Timothy aka Tim. Tim listen and he well understand as to our dire needs and always has all types of options and effective solution for the betterment of myself and my family long range in the event an unexpected issues arise or at any given situation and some. Very humble guy. As far as the lady that initiated the welcome phone call share kinda like was BRUSHING ME OFF every time I try to say something pertaining to a given question. She would say_ _ so I therefore just shut my mouth and speed up the Welcome phone process.
Reviewed Oct. 2, 2019
Awesome service throughout the initial calls. Thorough on information and I would recommend this service. This service creates an easy to follow process to getting out of debt. No information was left out. This has created a new outlook on my finances.
Reviewed Oct. 2, 2019
I first spoke with George ** after receiving an email from NDR. George is fantastic at explaining all of the information that I needed. He is very friendly, patient, and genuinely wanted to help me. I never felt rushed and he also set my mind at ease before I gave my SSN to him. Given today's hacking frequency, I was very skeptical at first. Thank you George, it was a pleasure speaking to you and I feel you deserve a raise!!!
I also spoke with an Agent for my Welcome call. I cannot remember her name. Hopefully you can find her name. She is also very friendly, thorough, patient, and I felt like I was speaking to a friend. To me that speaks volumes as to the amazing customer service of these 2 individuals! She also deserves a raise! Thank you both so much for helping me get out of debt after a terribly rough year medically and financially! Sincerely Karen **.
Reviewed Oct. 2, 2019
Was on the phone for a long time but it's expected when dealing with this kind of stuff. They were able to get me approved and I'm very satisfied. I will definitely recommend them to friends and family. They saved me a lot of money and for that I'm very thankful for, thank you so very much.
Reviewed Oct. 2, 2019
I had several experiences with whoever answers the phone putting me through to the person that was helping me. They didn’t want to do it and they wanted name address ss# etc. I had to ask several times to just put me through. I also felt harassed with phone calls and emails about my welcome phone call. I’m in the process of moving and had a lot to do and I had explain this over and over again.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 2, 2019
Everyone was very helpful getting me the help I am requesting. I completely understood everything the way it was explained over the phone. Great customer service skills in getting me the help needed. Thank you for all that you are doing to get out of all this debt.
Reviewed Oct. 2, 2019
I was initially excited about debt relief and became more at ease with my consultant and followup phone call. Geri is extremely professional and friendly! I’ll tell my friends who are in need of credit repair to call the number.
Reviewed Oct. 2, 2019
I had a great experience with Michael ** explaining and taking me through the steps of enrolling. He was very precise and answered all my questions concerning NDR. Tameka ** also was very professional in reexplaining the details of NDR. They both were very professional and respectful.
Reviewed Oct. 2, 2019
I just started with the program but thus far, both Travis and Robbee were both very easy to talk to and work with and they were always friendly and answered any questions I had, so far a pleasure in an unpleasant experience. TY.
Reviewed Oct. 2, 2019
The customer service representative that I received, Nikki, was amazing. She was very nice and informative. She was helpful and did all she could and more for my husband and I. She was very professional and knowledgeable of the entire program.
Reviewed Oct. 2, 2019
Just open an account and wanted to give a review immediately. Nathan helped me with the initial call and setting up my account and was fast, knowledgeable and friendly. The last step which was the welcome call with Frank was informative and fast as well. I felt comfortable the whole time with both representatives and they truly care about you getting out of financial trouble!
Reviewed Oct. 2, 2019
Very happy and grateful, hope everything work well, nice customer service, I’m very happy to see that I have a hope in my stressful credit cards. I like the communication with you guys, especially with Carlos, he helped me in my own language, make to me understand all the process. Thank you. Alfredo
Reviewed Oct. 2, 2019
Very pleasant experience with all personnel involved. Glad to take the opportunity to tackle this situation in the most manageable manner possible. Program seem fairly straightforward to use and the outcome is very favorable. I'm expecting to get in a rhythm where I can provide more funds to expedite my progress.
Reviewed Oct. 2, 2019
I started My enrollment last night and finished this morning. So far so good. Talking with both representative has been a great and pleasurable experience. They made me feel comfortable and explain things in a way that I could understand.
Reviewed Oct. 2, 2019
Debt consolidation. Everyone was very thorough & helpful. I worked with Patrick ** and he was very professional & helpful. I feel we chose the right company to help us get out of debt. I am happy with the program.
Reviewed Oct. 2, 2019
Very pleasant and very informative about my debt relief program. She was very pleasant on the phone and made sure I understood everything. I would definitely recommend this to a friend as I’ve been very very very pleased with the startup. I do have plans to be debt free as soon as possible.
Reviewed Oct. 2, 2019
The experience has been satisfactory so far. I really like the way they explain everything and the fact that they give a number and email to be able to communicate with them at any time you want. This is incredibly important.
Reviewed Oct. 2, 2019
Excellent! Keisha ** who enrolled me and my husband into the program was very helpful. She guided us throughout the whole process and made sure that we understood what the program is involved. She advised us about what debts will be accepted and which ones will not. We went over our budget and helped us to see how we could save money through this program and be able to be debt free in the very near future. We look forward how National Debt Relief will help us to solve our debt problems and be able to manage our financial obligations in the very near future.
Reviewed Oct. 2, 2019
Mark and I had a very pleasant experience talking to everyone that helped us today. I will be very happy to recommend this company to anyone that might need help like we do. All employees were very professional. Explained everything in complete detail. Very pleasant to deal with and very professional and I am very happy to have called your company.
Reviewed Oct. 2, 2019
When I was on the phone the person helping me was really respectful and answer all of my questions and was able to help me to get my financial problems in order. Also I was walk step by step on all the paperwork and explained what every section was about.
Reviewed Oct. 2, 2019
Debt Consolidation Experience. I contacted Nat'l Debt. Relief and spoke to a well knowledgeable individual by the name of Randy **. He took the time to listen carefully to my circumstances and proceeded to explain to me exactly how National Debt Relief could assist me through this difficult time. He answered all of my questions and made it a point of repeating necessary things to make sure everything was accurate. He then e-mailed me the documents to enroll with their services, walking and explaining everything step by step.
Before contacting Randy I had a overwhelming feeling of hopelessness, and by the time we finished speaking I for the first time in a very long time felt that there was hope for me. I would personally recommend Nat'l Debt Relief to anyone who is overwhelmed by outstand unsecured debt. And if at all possible ask to speak to Mr. Randy **. Thank you so much for giving me back a chance to get my life back on track. This company deserves more than just a 5 star rating!!!
Reviewed Oct. 2, 2019
The agent was very professional. He explained all the steps in the process. He answered every question that I had. He was very courteous. I have no doubt that I have made a good decision by trusting them with my issue.
Reviewed Oct. 2, 2019
I was very happy with the customer service. My interaction with the representative was informative and helpful. The welcome call also made me feel better about the process of getting started. Thanks and I look forward to working towards a debt free future with your program.
Reviewed Oct. 2, 2019
Easy and Confident. They took the time to listen to my situation and discussed all options. They provided clear details of all steps involved. I'm looking forward to being debt free in less than 3 years! I would recommend to anyone who is looking to get debt free.
Reviewed Oct. 2, 2019
Everyone is very easy to talk with and very knowledgeable. I can't wait till I am done with the program to be another success story! There are many ways to communicate with National Debt Relief and they make it easy.
Reviewed Oct. 2, 2019
Excellent customer service so far. Very knowledgeable team. They answer any questions I had and they gave me examples as to some of my what if questions I had asked. I hope that this turns out to be the best move for me and I hope to be happy with this choice.
Reviewed Oct. 2, 2019
I had an amazing experience dealing with National Debt Relief today! Paul ** was very informative easy to understand and very kind in what we are dealing with! I am looking forward to becoming debt free and am happy to be doing it with this company!
Reviewed Oct. 2, 2019
Was very helpful explaining everything, from start to finish! Was very informative and answered all of my questions, I’d recommend this program to anyone who is looking to settle their debt in a timely manner! The program will help me settle my debts much faster than I can ever imagine!
Reviewed Oct. 2, 2019
I found National Debt Relief online and they seemed reasonable. They said they could do it for me, so I went with it. They’re just helping me get everything squared away. The negotiator was knowledgeable and helpful. He called me back when I needed to know things, or he gave me a number when I needed to call him and do things. They got a few of the credit cards paid off already. So the biggest one is American Savings, and together with Harley-Davidson they are the only ones left. Right now, they take automatically out every month, and then they take care of whatever I am taking care of. So that is good. My credit started to climb a little. They’ve been great and everything is getting paid. I have rated them to a few people.
Reviewed Oct. 2, 2019
My husband is military and one of his soldiers has been using NDR for over a year now. He had nothing but good things to say and he showed us how they improved his credit so he could get his security clearance. We thought we'd step out on a limb and try them too. Everything is going well. Recently they were looking to make settlements on the last two accounts, which are really big ones and affecting my credit the most. The payment plan they gave me is good and reasonable. Plus, they do a check every time we talk to make sure there are no other issues. Recently, I did a 60-day pause on the program until December because my husband was injured and medically discharged out of the military. They took that into consideration and answered our questions. And they were able to get that pause for us until we got situated in Texas.
Reviewed Oct. 1, 2019
I called National Debt Relief not knowing what I was getting into. Jay helped me for HOURS while ensuring I was receiving a great customer experience. He did a remarkable job providing accurate answers and validating that I made the right decision for my financial future. I commend him for being very patient & understanding, especially in a time of vulnerability & humility. Even though everything is strictly done online, he made my situation very personal. Thank you National Debt Relief & Jay for helping people like me out.
Reviewed Oct. 1, 2019
My experience has been very pleasant. I was in a panic didn't know what I was going to do. I called NDR, and talked to Timothy **. This man has the patience of a saint. He was so professional and kind. He helped me through the process. I sent him so many emails and called him a lot. The lady I talked to from the Welcome center was also very professional. Can't think of her name, Anyway my experience was good. A load taken off me, I can breathe now. Thank you NDR.
Reviewed Oct. 1, 2019
Really polite staff. Very knowledgeable and courteous to give me all the information I needed. Thank you, you have made this debt relief a great experience, and have provided me with a convenient and peaceful way to be debt free.
Reviewed Oct. 1, 2019
Getting help with our debt. Having National Debt Relief help us get our credit cards paid off and us out of debt. Starting a account to but funds in so National Debt Relief can use it to help settle our debt.
Reviewed Oct. 1, 2019
So far good experience with all National Debt Relief agents. They were all very informative, helpful, thoughtful, kind, not judgmental and understanding. I’m very grateful for all their help and hope to be out of debt soon. Hope to never put myself in this situation again.
Reviewed Oct. 1, 2019
They were patient and went everything thoroughly. They were more than willing to answer any questions I had and went over everything more than once to make sure I understood. Although I was first annoyed that I had to go through the process twice I appreciated it at the end because I ended up having additional questions answered.
Reviewed Oct. 1, 2019
My customer service interviewer was both courteous and thorough in explaining the National Debt Relief program. The welcome caller was also helpful in confirming what the original interviewer had covered with me. Both customer service interviewer and welcome caller were patient in answering questions.
Reviewed Oct. 1, 2019
The staff all around was a great help and made me feel safe in the choice I've made to get out of debt. I wouldn't have been able to make this decision without the knowledge and help that National Debt Relief has given me.
Reviewed Oct. 1, 2019
Did an amazing job explaining everything for me. Talked me through the process. Made me feel comfortable & happy with the entire process. I am so happy with the start up process. And am thankful that National Debt Relief is here to help me get out of debt faster than I would be able to on my own. And giving me peace of mind that I will NOT have to file for bankruptcy and can live a life without financial stress.
Reviewed Oct. 1, 2019
The experience I have received so far has been excellent. Everyone I have spoken to has made me feel confident in my decision and confident in their ability to assist me through this process. All questions and answers have been genuine.
Reviewed Oct. 1, 2019
The customer care at National Debt Relief is unsurpassed! My husband and I will actually be sleeping soundly every night knowing we are in great hands! From beginning to end, we were treated with dignity and respect. All of our problems were solved and our debt is officially "managed". God Bless You!
Reviewed Oct. 1, 2019
The individual who I initially talked to was informative and courteous. Couldn’t asked for a better contact person. Her name was Melodie **. Highly recommended this company. Excellent follow thru as well as a wide variety of services to take care of your individual needs.
Reviewed Oct. 1, 2019
Well so far it’s been easy for me and People I talked to been really helpful and explain it all really good. It is much easier than I thought it might be and would love to get some relief from worry and hopefully this will do it.
Reviewed Oct. 1, 2019
So far everything has been great. Everyone I have spoke to is really helpful. The welcome call was great and confirmed everything exactly the way I thought it was. Would recommend to anyone who is struggling with debt. Thank you, thank you.
Reviewed Oct. 1, 2019
Joseph ** was the first person I spoke to in the process. He could not have been more understanding. He never made me feel ashamed about doing debt consolidation. He eased my fears and made everything about the process very clear. I can't say enough about him. The lady on the welcome call was also very thorough.
Reviewed Oct. 1, 2019
I was becoming really overwhelmed with my credit card debt by being laid off from my previous job and having difficulty finding suitable work. I researched debt consolidation and National Debt Relief was rated #1 in being able to resolve debt issues. The representatives were friendly, knowledgeable and helped me resolve my situation. My anxiety has subsided knowing I found a reputable company to assist me. Faith **, Thank you for your understanding and patience! I feel a great weight has been lifted off my shoulders.
Reviewed Oct. 1, 2019
Noneverye. Everybody was friendly and helpful. Thank you. Everybody that I talked to was friendly and very professional and helped walk me through the process of getting signed up in the program. I'm very happy with the way they helped us through this. Thank you.
Reviewed Oct. 1, 2019
The representatives I communicated with were pleasant and helpful, they got me through each step with information and answered each question I had, I had no issues with understand them and I felt well informed the whole time. Thank you National Debt Relief.
Reviewed Oct. 1, 2019
Signing up with National Debt Relief. The certified debt specialist I worked with was incredibly helpful and compassionate. He and the client success team made this difficult decision much easier for me. I am so glad I made the decision to contact NDR. I am so ready for the peace of mind that will be being debt-free!
Reviewed Oct. 1, 2019
I have called and emailed about the attorney contract that I am to sign, with no response. Para 8 is so open. It allows the firm to charge any amount that they so desire, leaving them with a open checkbook for me to write the checks to them. Once Boris got my signature I have not heard from him either.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Oct. 1, 2019
Edwin clearly went thru the Welcome Call as a pro...every detail was explained and understood. He made sure that everything will be OK with the NDR process. He also was able to make changes by removing one of my creditors because of the issue I was having since it was linked to my wife's account. Thank you!!
Reviewed Oct. 1, 2019
Survey for National Debt Relief. A great program to start. I was brought to know of the program through a family member who has had great success with The National Debt Relief program. I hope all can end as well with me. The employees are very nice and informative..
Reviewed Oct. 1, 2019
Bryce ** help me with email as much as possible as I was at work and then was very helpful with the process. He gave me a lot of information and made sure I understood everything that I was signing up for.
Reviewed Oct. 1, 2019
Jennifer and Anthony, who spoke and helped me were very nice and pleasant to speak to. They helped me and answered all my concerns that I had. Thank you so much to them for all the help they gave me. I feel a lot better and relieved.
Reviewed Oct. 1, 2019
I didn’t realize how NDR decided to pay certain credit cards but also put money away. They were putting more money away in a savings account to pay off a credit card in case somebody took me to court. They solve that credit card so I wouldn’t have to go to court. But I had over $2,000 in that account sitting for over three months when it could have gone to pay off one of my credit cards. It was very disappointing. Within the nine months with NDR, my credit dropped to 400 because it looked like I wasn’t paying my bills. Finally, I've smartly decided to go with Chapter 13 and right now, I pay my attorney $185 bi-weekly. I was paying NDR $906. It was horrible and I should have quit sooner. Filing bankruptcy is the smartest choice anybody can make. You can resolve your stuff within a year or two instead of waiting five years and having nothing.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Oct. 1, 2019
I was very nervous to contact National Debt Relief. But everyone was extremely helpful and made me feel better about my situation. They were both very knowledgeable and very wonderful to deal with. I had such a HUGE sense of relief when I got off the phone. Thank you very much!
Tammie, you're not the only client who initially had their doubts. Having some anxiety is normal; this is a big decision and there's a lot you may not know at first. Not to worry, our agents will be there to help guide you through the entire process. Don't hesitate to contact us if you have any issues. We'll do everything we can to help address any concerns.
Reviewed Oct. 1, 2019
I just enrolled and that is the best decision I have made. They gave me the piece of mind I was looking for. The process was very easy. They have treated me with respect and are very courteous. They have taken the stress out of my mind. Thank you... Thank you.
Reviewed Oct. 1, 2019
I thank that your company provide a valuable service to the low income consumer. Keep Doing what you are doing. Will recommend you to a family member or friend. I have use this service in the past and will use it again if needed.
Reviewed Oct. 1, 2019
Mr. ** was the most professional and amazing person I have ever had help me. He made sure I knew what I was doing and was a huge help in making my decision. Thank you Mr. ** for all you have done for me.
Reviewed Oct. 1, 2019
I'm happy with the experience. Our contact person is very approachable. He walked us through with the process patiently. He answered all our questions and was willing to help us get through this.. Will definitely recommend this to someone who is in need of help. The process was accurate and straightforward and we really appreciate the help of our contact person.
Reviewed Oct. 1, 2019
I just signed up for the program and, thus far, each representative I've dealt with has been great. I had to handle most of my information and account online and everything was handled professionally and in a timely manner. I've looked into programs to help with my debt and they weren't upfront like National Debt was.
Reviewed Oct. 1, 2019
I am only getting started but so far everyone has been very helpful and very quick in getting me on my way to becoming debt free! A lot of weight has been lifted off my shoulders even with them simply just taking care of all the phone calls from different debts.
Reviewed Oct. 1, 2019
National Debt Relief's enrollment process was fairly easy. I filled out the paperwork and they got all my information. Then a day or two after I turned it in, they got the payment plan set up. Also, the negotiators were friendly and very helpful if I had any questions. I would recommend National Debt Relief to anybody.
Reviewed Sept. 30, 2019
From the very beginning of the process until the welcome call, everyone was incredibly helpful, quick to respond, and thorough. Any questions that I had were answered before I even had to ask. I really appreciate the quick responses as well, because when it is financial freedom on the line, there is a lot of stress in waiting.
Reviewed Sept. 30, 2019
You have the best employees. After my initial call and set up this morning she was nice to send me additional info in email. She gave me a very good understanding of the process. My welcome phone call to finish up this evening. She was also extremely good. Answered all of my questions that I had.
We appreciate the compliment, Mary! Our agents would be really happy to hear this. We're happy to hear that we gave you a good understanding of the process but please don't hesitate to check in with us if you ever need a refresher. Welcome to the program and we look forward to working with you.
Reviewed Sept. 30, 2019
My experience was good. They went over everything and explained to me in details about my account. I would recommend this company to other people. They were very polite and very cordial and very professional and they made it very easy for me to get my debt under control. Thank You for everything.
Reviewed Sept. 30, 2019
I was given clear, consider info regarding the program. Exceptional customer service by Robin ** and Simon at the Welcoming call center. The information was e-mailed to me immediately for review and they went over it diligently, very good experience, happy that I joined.
Reviewed Sept. 30, 2019
Hi; Both people that I talked to, were very friendly, and they both helped me thru this process. They knew exactly, what they were doing. I am not computer savvy, but they both took it easy on me, and worked me thru. TY, again.
Reviewed Sept. 30, 2019
Michael **, answered all my questions and was very helpful, very understanding and was great at customer service. He was great. God bless him and his family and where he works. I continue to keep in contact with him and still continues to be there. For every question I have he answers.
Reviewed Sept. 30, 2019
Good results from experienced professionals. Happy I choose NDR. David ** took me through the process and answered all my questions to my satisfaction. The whole process was very easy to accomplish and I would recommend NDR to a friend.
Reviewed Sept. 30, 2019
Everyone that I have spoken with has been extremely helpful, kind and has treated me with respect. I highly recommend National Debt Relief. Thank you for all of your help in this matter. I appreciate all of your help and understanding. This has been has helped me and my family.
Reviewed Sept. 30, 2019
My experience with National Debt Relief was and is awesome. I spoke with Marsiano **, who walked me through all of the paperwork, explaining along the way how the program was going to work to work for me. I am totally happy with my experience with National Debt Relief.
Reviewed Sept. 30, 2019
We really appreciated Michael ** and his expertise. The lady who did our welcome call was very knowledgeable and kind. We felt like when we completed our conversations all our questions were answered. We feel like we can breath again knowing this is all in your hands. Thanks again.
Reviewed Sept. 30, 2019
They were very quick to respond, understanding, and willing to help. I'm so glad I called. Both ladies that assisted me were very friendly and knowledgeable. Everything was easily understood and they explained any questions. I feel very comfortable and relieved continuing in this process. I feel like a huge weight has lifted from my shoulders.
Reviewed Sept. 30, 2019
Had a great experience in signing up! This will truly help a lot. I am very thankful to them for all they are doing. There is no way I could do any of this on my own. My wife and I were drowning in debt and now should be more than fine.
Reviewed Sept. 30, 2019
Everyone I spoke with was knowledgeable and helpful with my situation. All CSRs I spoke with took their time to thoroughly explain the process, step by step. My initial call was answered promptly, and all calls after were handled in a timely manner.
Reviewed Sept. 30, 2019
Very good details and walked me through the whole process. I was very comfortable with Geri and Jamie and they worked with me with a lot of details. Amazing service. Quick response from Geri on my questions. And worked around my schedule.
Reviewed Sept. 30, 2019
Everyone very knowledgeable and pleasant to talk with and had a genuine caring attitude. They eased any concerns I had about debt consolidation. I'm very satisfied with everything so far and look forward to being debt free. I want to thank everyone who assisted me.
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