National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 4, 2019
Both of the people that helped me were very courteous and thorough. I appreciate both of them. Everything was very easy and explained very well. I was explained the whole process very well and have a full understanding thanks to your employees.
Reviewed Nov. 4, 2019
I am really nervous about this whole process. I keep wondering if it was a mistake or not. But Qwan didn’t make me feel embarrassed about my debt. I’m still really nervous about this whole process but being able to ask questions has helped.
Reviewed Nov. 4, 2019
Very helpful customer service with a great matter. Thanks to Imani ** for all your best walk me through the service that I really needs. Thank you all very much for trying the best helping out peoples with debt burden like me. I thank to National Debt Relief Program.. :)
Reviewed Nov. 4, 2019
I love how detailed they are and very friendly. They are also very professional. I was referred by my husband Tomas and he also has had great experience. I would most definitely recommend this for everyone that is in need of help.
Reviewed Nov. 4, 2019
They were very helpful, thanks a lot. I needed relief from my debt and I am getting that with them. I am very relieved to have the help I really needed. The team was very pleasant and helpful and answered all of my questions.
Reviewed Nov. 4, 2019
I just enrolled into the program and so far everything was fast, simple, easy and affordable. The enrollment process was very easy with assistance from the team. I'm very excited to be a part of the National Debt Relief family. They really are life savers.
Reviewed Nov. 4, 2019
I actually had a very good experience. I spoke with Karlton ** and was nervous to begin with but felt at ease at the end. Karlton assisted with every aspect and was courteous and understanding. Thanks for your assistance in my hardship.
Reviewed Nov. 4, 2019
Everyone at National Debt Relief was very informative as well as personable. This was a very hard call for us to make, and we are excited to be debt free in 5 years!! Thank you National Debt Relief for all of your help!
Reviewed Nov. 4, 2019
Christina and my CSR were wonderful at easing my mind with any questions I had throughout this process. Every aspect of my situation was made completely clear and all of the options I had at my fingers to help take the steps towards debt relief were explained thoroughly. I highly appreciated the time each of these ladies took to make sure I was making the right choice for myself financially.
Reviewed Nov. 4, 2019
Very easy to listen and understand. Both representatives were very pleasant and walked me through. I would recommend your service to my family. Just knowing I will have this debt one and the amount of money I will save is a blessing.
Reviewed Nov. 4, 2019
Both individuals I spoke with regarding the process for becoming debt free with NDR were both respectful, compassionate and very knowledgeable. They answered all the questions I had and helped assure me that it's okay to ask for help when there seems to be no way out.
Reviewed Nov. 4, 2019
Good services and fast. I made the call and was surprised at how easy it was to get help. The staff appeared to care and were very thorough and clear about all options. At this time I feel like there is relief in sight.
Reviewed Nov. 4, 2019
My experience thus far has been good. I have only just begun the process, but am satisfied with the info provided by Cathy **. She has answered all of my questions with knowledge and speaks with kindness and understanding. I hope this is the right choice for my family to gain financial freedom from the credit companies that my husband and I are dealing with. I look forward to depleting all of our debt and moving forward with life.
Stephanie, thank you for taking the time to leave a review. We know the initial stages can be a little uncertain. We understand that you'll have doubts regarding whether you made the right decision or not. This is normal and we'll do everything we can to help reassure and encourage you. We know you'll have questions once the process really gets underway so we encourage you to contact our Client Success agents whenever you need clarification or updates. Thank you for recognizing our agent Cathy's efforts as well! We look forward to partnering with you to resolve your debts.
Reviewed Nov. 4, 2019
Diana ** walked me through my options and explained every step to me clearly and efficiently. She was exceptionally friendly and understanding and made the entire process super easy. She walked me through each section of the agreement form and ensured my ultimate decision was one that would benefit me.
Reviewed Nov. 4, 2019
Once I made the decision to rectify my debts, I looked up the top debt consolidation programs and picked the #1. My experience so far has been extremely good. I have dealt with 2 counselors both of which explained the process in detail. I am pleased with their explanations and professionalism and look forward to rectifying my accounts.
Reviewed Nov. 4, 2019
Thank you. Very helpful so far. Jennifer ** was very professional and explained every details, I will definitely recommend the firm. Great relief, hopefully every thing will work out as they said. I went online and every things was easy. It took me about thirty minutes to finish all the process. Now I can live with no worries.
Reviewed Nov. 4, 2019
Charlie ** was excellent and was very helpful. He definitely helped put my mind at ease. I will be referring friends and family to this service. I can't wait to pay this off and this program is definitely the way do to just that!
Reviewed Nov. 4, 2019
I was super happy with how kind and professional everyone I talked to was. I feel very confident in my pay off and becoming debt-free. Not only do I feel like I am set up for success but also that I know how to avoid future pitfalls that could put me back in debt.
Reviewed Nov. 4, 2019
The people that talked to me about the program were very helpful, thorough, and made this process clear. They explained the answers to all my questions and made me feel confident that I could complete the program - although it would not be easy.
Reviewed Nov. 4, 2019
So far I've had a great experience as far as customer service goes. Both people I've spoken with have been very helpful and informative, and have answered all my questions clearly and fully. I appreciate the opportunity to work with Oscar more in the future also.
Reviewed Nov. 4, 2019
I was very well treated and informed about my debt resolution. It was very professional and courteous... Chad ** was a very helpful and knowledgeable associate. All of my interactions with him were very professional and productive. The process was easy and pretty much self-explanatory.
Reviewed Nov. 4, 2019
Honestly I was super nervous to start this program but after having help from Kishan and the guides at the welcome call center I am seriously so grateful to be a part of this program. They helped with all my anxieties and worries and made sure that I know exactly what to do going forward and I feel prepared and I feel like I know how to help myself out of the situation. Finally very very very grateful that I got to interact with these two people.
Reviewed Nov. 4, 2019
I am thrilled with the level of customer service I have received since I enrolled in the debt relief program. I have had to call for assistance with a credit card company calling me at work. The guidance was great and I felt empowered to take care of the matter. I am excited to see my debt reduce once I have funds accumulated.
Reviewed Nov. 4, 2019
Great service. Very helpful. Peace of mind in debt relief. I can see a debt free future and better affairs. The service personnel were great and knowledgeable. I would recommend to others with similar problems. Thanks to all involved. Thanks again.
Reviewed Nov. 4, 2019
It was easy and stress free as it could be. They were very helpful and friendly. I would recommend them to others. Thank you so MUCH for helping me. I was so stressed out and losing sleep over the bills I owed and didn't know where I was going to borrow the money from each month to make ends meet. You are doing a WONDERFUL thing for people in trouble.
Reviewed Nov. 4, 2019
Everyone I spoke with was nice and courteous to me. They answered my questions and concerns so that I could understand them. Everyone was very professional. I would recommend this company to anyone that needs help with their debt relief from credit cards.
Reviewed Nov. 4, 2019
I first talked to Kyron **. He was pleasant and spent a lot of time talking to me, asking questions and trying to understand as much as possible about my situation. The next day, I spoke to Javier **. He was pleasant also and answered all my questions to make sure I understood all parts of the agreement.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Nov. 4, 2019
During the enrollment process, the reps explained and emailed to me some paperwork to sign. The rep was very explicit and nice. She walked me through everything so, I had no problems. I'm still making payments but it’s easy to do it on a monthly basis, especially when I'm not working and I get a very little money.
Reviewed Nov. 4, 2019
There are still two credit cards that National Debt Relief has not been able to deal with and right now, I'm giving them $259 a month. They’re paying a portion of $10 and some cents a month to this creditor, which makes no sense to me. I would think they would take their fees and pay the majority of it to the credit cards that they’re trying to pay off. They drag those out so long and I would like to see them paying it off sooner. They’re always telling me that if I can pay more, they can do this or that. If I could pay more, I would’ve paid off the credit cards. It’s pretty simple and there’s a reason I engaged them. It was what they told me I have to pay a month and they paid off two credit cards in the year and a half that I've had them. One was 500 and they settled the other.
I'm not super happy with National Debt Relief because I thought once they got paid off, they would come off my credit report and that is not the case. I called the other day and I talked to somebody and they said they should come off. I still have another year and seven months with the program and there’s nothing I can do about it. I can't give them any more money.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Nov. 3, 2019
Everyone I spoke to was very pleasant and helpful. Que really made me feel at ease. He took away all my nervousness and stress. He was a pleasure to speak with. I would recommend National Debt Relief to everybody I know.
Reviewed Nov. 3, 2019
The day that I called I almost immediately was taken care of. The gentleman who I was speaking to took matters into his own hands and knew that he could help us. After he described what needed to be done and how the plan worked we were overwhelmed. We chose to go ahead with the procedures because it would help us tremendously. This gentleman was very Knowledgeable.
Reviewed Nov. 3, 2019
The enrollment with NDR was stressful. It wasn’t necessarily bad for those kinda under the gun. What happened to me was I was laid off from the job. I worked at a construction, I’m an electrician, where at the end of the job I got laid off. I started using my credit card to pay for food, gas, stuff like that, to buffer stuff till my employment kicked in. I had a stop limit on my credit card and Wells Fargo decided to use that stop limit to their discretion and let me overspend unbeknownst to me. And so, every time I used my card, there was a fee on overage. They broke the contract that I have with them.
I had a 780 credit score with them, my credit score overall. I haven’t missed a payment in over 12 years and they ruined my credit. It was pretty much all in a matter of 30 days. They told me I owe them all this money, all these late fees, and I was like, “This isn’t right.” I started searching for a debt settlement company and went with NDR.
The signing up process was a little bit arduous. One of the gentlemen who signed me up lied to me a little bit. And I brought it up with somebody and they would look it up. I don’t know what’s his motive. But apparently, it’s up to Wells Fargo’s discretion if they want to tax me on my settlement and so I might end up with a fat bill and end up paying the IRS a crap ton of money for that and then I’m just filling somebody else money for the difference of what I’m not paying Wells Fargo. And so, I don’t even know if that’s gonna happen. But my credit score has gone up. It’s partly because I have a credit card and my wife and I had a bed payment. And I’ve been earning credit while this is being taken care of. So, that is NDR helping my credit and whatnot.
The only thing that kinda scared me or I’ve had issues with their service is when I signed up, I had to put all of my debts with them. I told their representatives that they never did me wrong and I could pay it back and stuff, and they were like, “No. You just tell them to call us.” I go, “Okay, all right.” And they’ve sent papers to show up to my parents’ house and stuff. They haven’t been able to get ahold of me, but I want that to get resolved and whatever I owed, when I signed the debt settlement, I don’t mind paying. I could’ve had them paid within four months since signing the debt settlement, but I was instructed by NDR that they would handle that and it’s created a lot of anxiety on my side. But everyone’s been really helpful. For customer service and everyone helping me, I was very satisfied.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 2, 2019
I had a great experience. Friendly and knowledgeable representatives. Very detailed explanations. Alyssa ** was great and patient. The whole process structured very well, all the documents were explained in detail. All future steps were explained in detail. All questions were answered.
Reviewed Nov. 2, 2019
I worked with Gabriel **. He was very patient and very clear. He made sure I had all the information I needed. Everything that he told was accurate and helpful. I cannot remember the gentleman from the welcome team the I worked with but he too was very patient and helpful.
Reviewed Nov. 2, 2019
Nomar, the person I worked with was very helpful. Stopped for questions along the way and was very informative. Carefully explained and went through the process of consolidating our dept step by step as I followed along with the documents to make me feel comfortable about the agreement and exactly what I was agreeing to. This company also followed up with all the contact information I needed and the process going forward. The ability to consolidate my debt will make a world of difference for me as I wind down toward retirement.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Nov. 2, 2019
They walk you through the entire process, explain everything thoroughly and are very professional. Of course nobody wants to be in this situation, but NDR gives a viable solution to get out of debt. I would recommend them to anyone who is overwhelmed by credit cards or personal loans.
Reviewed Nov. 2, 2019
I am very happy with my experience thus far. I look forward to working with your company in the future to resolve my debt situation. I hope that we can get this resolved reasonably and as quickly as we possibly can.
Reviewed Nov. 2, 2019
It was very helpful the whole process was explained and understood. The customer service that was given was on point with every detail about the program. I will definitely recommend this to a friend. I cannot wait to see result and finally get on track with my credit and debts.
Reviewed Nov. 2, 2019
Best experience, the team seems like on your side, very professional, they make you feel like you can get through this with no fear. I was so scared by just picked up the phone to call, the first agent I was talking to make me feel like everything going to be fine. I really appreciate that.
Reviewed Nov. 2, 2019
I had a lot of credit card debt and I got hit with a lot of medical bills. I was out of work last year for six months because I had spinal surgery. National Debt's name recognition made me go with them. I got into their debt consolidation program and the enrollment process was easy. I'm still at the beginning of the process - reduce the debt and agree on payments. The man that I first spoke to was Jeremy. He was polite, professional and friendly. My concern was that I needed help and he did a budget. It’s only been three months and as far as I know, they’re still under negotiations with some of the creditors. And I’ve only been called by them two or three times. Since I started working with National Debt and changed my phone number, I’m not getting calls from the creditors anymore.
Thank you for the feedback, a member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 2, 2019
The customer service has been great so far, and I am so glad I am doing this! My monthly payments are being cut by about 60% which will help tremendously!! I should have done this sooner!! Not only that, but the debt will be paid off much sooner than if I was making just the minimum payments.
Reviewed Nov. 2, 2019
National Debt Relief has good reviews, and they've been around a long time. I spoke with somebody that's dedicated to my case at first, and then once everything took off, then I called their main number and spoke to somebody there that could help me. Their customer service and the program that they set me up with are excellent. They accommodated my payment plan to how much I was making and what kind of debt I was in, so I couldn't be happier with that. They've notified me on everything, and they've taken care of everything that I've requested. They said roughly about three to four years on average is the average timeframe that a person completes the program. I'm just one year into it, and 75% of my debt has already been resolved. I've seen some bad reviews on some of the websites, but just do what they ask you to do and everything will be taken care of.
Reviewed Nov. 1, 2019
I just am getting started but both people I have talked with were very pleasant. Answered all my questions, I am very hopeful that this will work for me. They were very polite. They made me feel very comfortable about my situation.
Reviewed Nov. 1, 2019
I am very grateful that I found your company and extremely thankful for the help offered by Kester on 10/30 @ 10/31 and Amanda on 11/01. This is an incredible relief for me as now I can concentrate on my husband's serious health issues without the constant worry. You have shown me "light at the end of the tunnel" and I will be forever thankful. Again, my thanks. Theresa **
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Nov. 1, 2019
Brianna And Alexa were extremely helpful with answering questions and helping new understand my options with how to move forward and get out of debt. I wish I had called amor this program sooner. I look forward to the future.
Reviewed Nov. 1, 2019
Just Started with NDR. So far so good. Let see in a year from now. Everyone is friendly. Prompt replies and professional courtesy. Been in bad debt because decided to help a friend and now they don't the bills so have to somehow get back on track.
Reviewed Nov. 1, 2019
The ladies I spoke with were completely professionals. Both worked hard to help me get my debt under control & everything signed & taken care of properly. No one made me feel like a bad person for getting into bad financial shape & for that I appreciate them both. Thank you Jill.
Reviewed Nov. 1, 2019
I did a lot of research and hesitated a bit but after a month, I decided to make the call. I was pleasantly surprised at how professional, courteous, and calm the specialists are when speaking and answering questions. I'd definitely recommend NDR for anyone who like me, needs some type of debt relief.
Reviewed Nov. 1, 2019
Both gentlemen that I spoke with were very helpful and informative with getting me prepared for this process and feeling some relief on how this will work. I look forward to working with them through this process of getting out of debt. I feel very confident in this decision after speaking with them and getting started.
Reviewed Nov. 1, 2019
Both Marvo and Jay were wonderful to work with. I had a million questions and they were each patient to let me ask the questions and then answered them completely. They also gave me time to think things over and allowed me to call back and ask more questions. We talked about each creditor and who to add and who would be better staying off. They gave me details on the savings account and who to call when I need to request changes or even if I had additional questions. Both were completely thorough in getting all information to me.
Reviewed Nov. 1, 2019
The ladies I talked with were very informative, patience, and friendly. The ladies answered my questions politely. I know that the company will do as much as it can for me, feeling positive about working with them. I'm hoping for the best results.
Reviewed Nov. 1, 2019
I had the pleasure to speak with Amber and she is awesome!! She is very professional and very knowledgeable. She assisted me with re-enrolling me again. Everyone that I spoke with was very friendly and helpful. Thank you for helping me get my life back on track!
Reviewed Nov. 1, 2019
The folks at NDR are amazing! They make the process easy and understandable! Thank you for all you do, especially Sabrina and Chris (they were professional and courteous). I would recommend to anyone in debt solution needs. Thank you for all that you do!
Reviewed Nov. 1, 2019
From day one I had a team of specialist helping me with this process. They were there to answer any questions quickly. I am so grateful to have chosen such a wonderful company. I feel confident moving forward with consolidating my debt. Lance ** was amazing and so helpful. The whole process took a couple days and Lance was with me every step of the way.
Reviewed Nov. 1, 2019
I really thought it was going to hard but you guys really acted professional, explained things well. I know by summer my house will be paid off. Keep doing what y'all are doing. I have some friends I going to recommend to y'all.
Reviewed Nov. 1, 2019
Their customer service is very nice and it was very clear and easily understanding. I give 5 star review for the service they provide to me. I feel very relieved after I shared conversation with their representatives. They were very much professional and nice.
Reviewed Nov. 1, 2019
The 2 reps who have welcomed me were very helpful, I am still on-boarding so I will be back at a later time with an in depth review but so far no complaints. If this program goes as planned, I'll be more than happy to tell all how much of a success story they too can be if they try it!
Reviewed Nov. 1, 2019
I’m now relieved! The agents helped me quickly and easy to set up a path for financial freedom. I have a clear understanding of what my process looks like. Thank you so much for taking the time to work with me!
Reviewed Nov. 1, 2019
I was informed on all aspect of the Debt Relief program. They are very patient and answered all questions that I had. I was nervous at the beginning, but afterwards felt a sense of relief once it was all said and done.
Reviewed Nov. 1, 2019
The two people I spoke with were amazing young gentlemen. They were very kind, patient and professional. Both Joseph and Taylor informative and never made me feel uncomfortable about my situation, which gives me peace of mind in National Debt Relief's ability to help me correct my financial crisis and have a happier less stressful life. Thank you so very much!
Reviewed Nov. 1, 2019
Detailed welcome call after initial work the Representative. I worked with Chantall, who was incredibly clear and detailed in her presentation and review with me. After completion of the call I felt that I was fully informed about the program, my responsibilities, that of NDR, and how to go forward from this date.
Reviewed Nov. 1, 2019
The process was easy and the people that I spoke with were considerate of my debt situation and my time. They gave me step by step directions and updates on everything as well. I was able to complete the enrollment within a couple days.
Reviewed Nov. 1, 2019
These people give you a sense of confidence and give you the time to consider this option in life to clear your debt and feel relieved by it! I was totally comfortable throughout this process. It took about 1/2 hour to complete, but I feel very confident to success and I will be debt free and learning how to save money.
Reviewed Nov. 1, 2019
Getting enrolled was very easy and streamlined. I am pleased with the ease in which I was able to begin this program. I am looking forward to being debt free thanks to National Debt Relief. Kristoff in particular was helpful.
Reviewed Nov. 1, 2019
Everyone answered all of my questions and were very helpful. I hope this goes as well on as it sounds I’m very nervous to take this step but I’m excited to get rid of my debt also. The lady I worked with was super nice and very helpful!
Reviewed Nov. 1, 2019
All questions were answered. The representative took the time to answer all my concerns until I fully understood everything. Some of my nerves were calmed down. I am ready to move forward and get some debt relief. I talked with 2 different reps and both were equally helpful.
Reviewed Nov. 1, 2019
Everybody has been very helpful so far. The experience has been pleasant. I am grateful to have come across National Debt Relief! Will recommend to anyone I come across looking for this type of service, Thank you for the assistance.
Reviewed Nov. 1, 2019
Very knowledgeable of the process and understanding of my concerns. Both parties made it easy to go through the process. I am looking forward to having an action plan to get myself out of debt and I believe NDR will be the way to accomplish it.
Reviewed Nov. 1, 2019
Total professionalism, great service, Angel **. took his time explaining every detail of the program and answering all my questions. He gave me time to think about what I wanted to do without any pressure. I felt helped not pushed into my decision. I would recommend them to everyone that is in need of freedom from debt.
Reviewed Nov. 1, 2019
They were very helpful and made sure we felt comfortable with the agreement. The welcome call was taxing and took longer than necessary. During this call the caller read from a script. It would be more helpful for someone to call in about two weeks as a follow up for questions or clarification.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 1, 2019
I had a wonderful experience because I was spoken to with respect and was given clarity in every area. The representative who first assisted me and the follow call were both very professional. I certainly hope that this is a beginning to better day for me.
Reviewed Nov. 1, 2019
Excellent service from Mercy. She explained everything thoroughly and answered all my questions. Mercy made me feel at ease and made the experience comfortable for me. I'm very relieved with completing this arrangement to consolidate my debt. The forms were easy to understand and the follow-up phone call was reassuring.
Reviewed Nov. 1, 2019
Lindsay was very professional, knowledgeable, and patient. He constantly responded to all of my questions in a timely manner. He would respond to my emails and call me. I felt that he was very sincere, although I know it is his job.
Reviewed Nov. 1, 2019
The information that I was given by all the customer service representatives that I spoke with was clear, concise, and given with utmost professionalism. I would recommend National Debt Relief to anyone needing their type of services! They go above and beyond to help you fill out the forms and get started with their program.
Reviewed Nov. 1, 2019
It has been a pleasure to have found a good company who informs you about everything pros and cons. I appreciate everyone’s help who we both have came in contact with. I will recommend this company to everyone that I know that is having problems with debt trouble. Thank you!
Reviewed Nov. 1, 2019
Telephone receptioners. They were very helpful, and explained everything so I could understand it easily. They took their time, talked very clearly and really helped this old man out. Having one monthly payment that is half of what I was paying, is going to let me sleep easier at night.
Reviewed Nov. 1, 2019
Doing some research and reading the reviews helped me make my decision to use National Debt Relief. When I made the initial call, they went over what to expect, what would happen, what can be covered, and the time frame. They were thorough in explaining everything to me. They told me that towards the end of the process, they would help me re-establish my credit. I noticed my credit score has gone up since I started settling some accounts but not by that much. I used their debt relief program where X amount of dollars are allocated into a dedicated account. Then, they contact my creditors and negotiate my penalties and interest rates down. I started off with 14 accounts and I'm down now to about 9. The program is in the right direction and I feel good.
Reviewed Nov. 1, 2019
When I Googled, National Debt Relief was the first one that came up and they had good reviews too. Their reps were professional. They got everything sorted out fairly fast. They worked with how much I can afford and if it was sustainable. NDR has been a stress relief for sure. Their program has taken me a year and a half. I have four more months and I'm done.
Reviewed Oct. 31, 2019
It was a very long process but the agents took the time to explain everything to me step by step and made sure I understood my options and more. It ended saving me THOUSANDS OF DOLLARS!!! I am over the moon happy and grateful.
Reviewed Oct. 31, 2019
Awesome customer service. Max walked me thru everything. I will be debt free in 30 months with a low monthly payment. Thank you National Debt Relief. I wasted too much time thinking and pondering over my debt for months.
Reviewed Oct. 31, 2019
Your representatives were very professional and knowledgeable. They answered all of my questions. They helped me through all of the different forms and walked me through every single page. They covered every detail and went through each creditor. They explained the legal aspects of your services.
Reviewed Oct. 31, 2019
I enjoyed my experience. Kameel ** made the experience very smooth. He explained everything very well and very nice and easy to deal with. I would recommend your company and Kameel to anyone going through what I went through. Your company made the process very easy and explained everything thoroughly.
Reviewed Oct. 31, 2019
I'm so grateful for the help that National Debt Relief are giving me with my debt. It's a really relief help from you. The customer service is awesome. Very nice people. I feel very happy that there is people like you. That like to help. Thank you so much.
Reviewed Oct. 31, 2019
Very professional & thorough process. All questions I had were met with prompt answers with accurate information provided & upon hanging up, I feel as if my debt consolidation is in good hands. Having the process explained again just to ensure I understood what was going on, helped since I had a few more questions & the customer service rep was able to tackle them efficiently. Thank you so much!
Reviewed Oct. 31, 2019
Very helpful in a time of need. Thank you ver much. Most helpful with explaining everything and helpful with the forms. I already feel the pressure relief. I don’t know how you do it but thank you again. Everything was quick and smooth.
Reviewed Oct. 31, 2019
My overall experience was good with Anwar and the second lady I spoke with to complete the process was awesome. I surely will recommend if I have any friends with similar issues. I'm hoping to have much more better experience moving forward.
Reviewed Oct. 31, 2019
Geri and I forgot the beautiful young lady name but they both were warming and comforting with my credit needs. They explain everything clearly and made sure I understood all the information they provided to me. A heavy burden started to lift after getting off the phone with Geri. Such a pleasant and beautiful spirit.
Reviewed Oct. 31, 2019
They are so patient and listen to my concerns. They are well informed on how to help. They explain very clearly, and are sure I understand the process. They asked many questions, help me set up the account right away. Thank for your help. I will recommend your company to baby who need help.
Reviewed Oct. 31, 2019
Adam and Jay were great. Explaining everything to me and helping me get started. I look forward to getting my debt cleaned up and a clean start when I retire in 5 years. Thank you once again for the help you are giving to me. John
Reviewed Oct. 31, 2019
I was hesitant about calling NDR but after speaking with a rep and understanding the process has made me feel more comfortable. I am looking forward to having peace of mind. Also looking forward to not feeling tied down, living pay check to pay check. Everything was explained clearly about the process. All questions answered. Looking forward to becoming and staying debt free. I enjoy the fact that there will always be some one to assist and be by my side throughout this process.
Reviewed Oct. 31, 2019
Easy process. Fully explained process and walked me through everything clearly. Answered all questions I had. Look forward to beginning this program and getting debt relief moving forward with my financial goals. Nothing further to add at this time. Highly recommend this program.
Reviewed Oct. 31, 2019
I spoke to Tiara ** when beginning my debt relief process. I first discussed questions about the program and how the process worked prior to enrolling. She helped me via email and phone to work with my schedule and was very straightforward. The process was very easy once I called her back and she made sure I understood what to expect. Once I had the final phone call after the application process I worked with Anthony who was just as helpful. He went over everything and was quick and efficient. I appreciated how helpful he was and between the two agents that assisted me, I felt extremely supported. I can only hope that I am able to continue to work with agents who are just as knowledgeable and helpful throughout the remainder of this process.
Reviewed Oct. 31, 2019
The first two phone calls that I received were really long and wordy. There was a LOT of information to cover, and it got overwhelming really quickly. The information was also provided in writing, so I would've preferred being given time to read it at my own pace and then ask questions if I had any.
Reviewed Oct. 31, 2019
I have just started program and so far the reps were amazing. From beginning to end. Very experienced and knowledgeable. I want you to know they make your company look great when we first get started. I will update on the progress once I get further in the program. But I am very excited about becoming debt free. And excited about all the money I will pay.
Reviewed Oct. 31, 2019
Clinton was extremely friendly and helpful with all my questions and concerns. Everyone I had contact with was very friendly. Getting into the program was very easy they help you with whatever questions you have. I am glad I did so now I can breathe easily with one monthly low payment.
Reviewed Oct. 31, 2019
My experience with both the counselor, and welcome call were excellent, and of the highest professionalism. Ron is very knowledgable, and personable. He explained everything in detail, and with great depth. I feel comfortable with moving forward. The welcome call was informative, and well done.
Reviewed Oct. 31, 2019
I was very impressed with how organized the process was, how knowledgeable your staff is, and how professional everyone conducted themselves. I received calls within minutes of when they were scheduled, and the people I spoke with were immediately knowledgeable about my case. Through the entire process, I felt like I was in good hands. I would highly recommend your services to anyone in need of them.
Reviewed Oct. 31, 2019
I'm very satisfied. All of my questions were answered and the representatives made me feel more at-ease with this decision. I am looking forward to resolving my debt and being able to start saving for a house.
Reviewed Oct. 31, 2019
It was ok. I get confused easily and I am hard of hearing. I told everyone that, but they continued to talk fast. After a while I stopped listening. I read as fast as I could while they were talking. I understand most of it, but I am still very nervous.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 31, 2019
I feel like a big weight has now been lifted off of me. When I called they was very friendly, explained everything thoroughly and also cared about wanting to help me get debt free. It’s gonna feel good to pay one person instead of several people. And it’ll also feel good to finally get everything paid and be done and be able to finally breathe. I’m glad I could call them.
Reviewed Oct. 31, 2019
I feel that everyone that I talked to was nice and helpful. I had a good feeling of relief after finishing my application. Everyone was also patient with my lack of computer skills and with me asking a lot of questions. They made sure that I understood everything and good instructions for any future questions.
Reviewed Oct. 31, 2019
The representatives were helpful, knowledgeable, patient and understanding. Although I was having difficulty maneuvering around the website the agent was able to provide me with step by step instructions on what to do which was not an easy task especially with someone like myself who has limited experience not only on computers, but trying to do this on my phone.
Reviewed Oct. 31, 2019
Had a call. They explained everything, how it will affect my credit score and how it would take 4 to 6 months before they can negotiate with the credit card companies. How it works is like a savings account not a loan to pay off cards. So we will see how this goes. So far good.
Reviewed Oct. 31, 2019
Although it's an involved, long process, Misha was very patient and explained just about everything. What questions I did have after my initial conversation were answered with the information the follow-up team provided the following day. Kudos for the thoroughness National Debt Relief provides its clients.
Reviewed Oct. 31, 2019
Our Experience was great with National Debt Relief. The gentleman who helped us with our options was fantastic. Very helpful and explained everything very well. He answered all our questions. He made sure we understood everything involved in the Program. Can't wait to be debt free.
Reviewed Oct. 31, 2019
Very thorough and answered all of my questions! Short wait time, explained all of my options. Excited to complete my debt deletion. Thank you for all your help. Give National Debt Relief a try, you will not be dissatisfied.
Reviewed Oct. 31, 2019
Representative Very knowledgeable. Explain to Me exactly What would haven't in the next four to 6 month. If I have any problems or concerns give them a call. Informed Me not to make any payments. She also answer all of my Questions.
Reviewed Oct. 31, 2019
Answered all my questions. Was knowledgeable with the information that was giving to me. I would recommend to anyone I know. Very patient with any questions, I had. I had good answers to my questions, and was very helpful. If I have any more questions I could call back at any time and they would help me resolve them.
Reviewed Oct. 31, 2019
Enrolling in the program was an easy process. Everything was explained thoroughly and all our questions were answered. Valerie ** worked with us and was very helpful and kind. Emon gave us the welcome call and was very helpful and kind. We are just getting started but so far I have been happy with customer service.
Michael, thank you for your review and welcome to the National Debt Relief family! The next 24-48 months will be a very exciting time for you as we help you get out of debt. Our most successful clients are the ones who ask the most questions and have the best understanding of not just what the program is and how it works, but also what's really required to succeed here. We'll also let our agents know how much you appreciated their hard work. We wish you the best of luck!
Reviewed Oct. 31, 2019
My experience with National Debt Relief was a great experience. I would recommend this company to others. I wouldn’t go with anyone else. I've had other companies in the past. This one took time and, they have a lot of patience..? I am quite pleased with the outcome. Thank you For taking the time and, the weight off my shoulders.
Reviewed Oct. 31, 2019
From initial call to the Welcome call, all parties involved were courteous, friendly, professional and very informative. Thanks much to Dwayne ** and Jay **for the expert help in my journey to help tackle my debt issue. Keep up the good work!!
Reviewed Oct. 31, 2019
I truly appreciate how Kim ** handled my 1st appt call. She was professional, courteous & compassionate. I really felt as though she was sincere & there to help me through this mess! I'm only not happy with the process that involves me being delinquent until 20-40% of the debt has been accumulated.
Reviewed Oct. 31, 2019
The customer service representative was very thorough going over my debt consolidation. I’m hopeful that I will be successful in being debt free in 2020. My family and I will have a better life and financial freedom. Looking forward in what the future brings for us and my family.
Reviewed Oct. 31, 2019
I looked into National Debt Relief and read their reviews, and everyone said it was really good so I decided to give them a try. Their reps told me to stop paying on my credit cards and to change my address and name to theirs so that they can handle all the creditor calls and everything else. And then, I started paying in towards the savings account that they provided. And all of a sudden, they started paying off some big debts for almost a fourth of what I owed. It cut down my monthly bills to where I can actually live. It helped me feel like I wasn’t stuck anymore and that debt payment was actually getting done. They put me at ease that somebody was taking care of my credit. And while I can’t really go buy stuff on credit right now, it’s a small price to pay to have somebody manage everything and talk to the creditors. They provide a voice that I couldn’t have provided for myself.
Their negotiators have been really friendly, upfront and honest in saying that the process might take a while. There has never been a false expectations with them. I’ve never felt like I got lied to. It has been great working with them. When they needed a little bit more money, they called me and asked me if I'd mind putting in a couple of extra hundred dollars in three paychecks to get the payment accelerated a bit. The communication with them is really great. It makes everything a lot easier. They also asked if they can just debit the payment straight from my checking account, and I told them to do so at midnight when I get the checks from my employer. And that’s how we set up my payments. NDR has has made me a lot happier and I’ve been able to do things that I never thought I’d be able to do. I can pay in to them and I can still live my life how I want to.
Reviewed Oct. 31, 2019
National Debt Relief called me one day and I answered the phone out of the blue. Normally, I don’t answer a number that I don’t know. The person that I talked to explained everything really well, what would happen, and I understood it all. I have been struggling payment to payment then so I said, “All right, let’s do it.” And they’ve kept me up on top of everything. A matter of fact, I just got a call Friday last week updating my account. So, they call really fast to update it.
I pay twice a month, the 3rd and the 17th, and that seems to work. It’s not where it’s month-to-month payments where I have to figure out different things. Having two payments is a lot better. And now that I know they’re mostly paid off, it’s like I ain't going down that road again. I was approved for Liberty Lending so that they can just do one lump sum whenever they get the settlement. I pay 354 now and after talking to Liberty Lending, it’s gonna go up to 357. It’s not like it has gone up a big amount. I can work with that, too. I know some people that went through Freedom Debt Relief and they were not happy. I tried talking to them to come in to National Debt Relief. My experience with them has been good.
Reviewed Oct. 30, 2019
Everyone I worked with was absolutely amazing! Very helpful and honest. I highly recommend NDR. Don't hesitate to ask questions as they are very willing to help and work together. I look forward to getting out of debt and starting fresh!
Kayla, it sounds like things are going well for you in the program! Thanks for taking the time to leave feedback today and thank you for the recommendation! We’re proud to say the people on our team are among the best in the business and we can’t wait to help you continue your journey towards being debt-free. Please keep us updated on your progress.
Reviewed Oct. 30, 2019
Andrea and Dean were both very patient and informative. Took care of all questions and concerns. My whole experience took less than 24 hours and was a step by step process. The welcome call was very informative and extremely helpful.
Reviewed Oct. 30, 2019
Mike and Robbie(?) were amazing! They were patient, they knew how to answer my questions, they spoke confidently and helped me understand the program I'm not committed to. If I ever have an opportunity to help a friend or family member settle debt, I'll refer them to National Debt Relief every time! Sincerely, Angie
Reviewed Oct. 30, 2019
It went well. She was pretty fast at going through things. She was very helpful. I'm not sure I'm doing the right thing. I hope it all works out. It's all so confusing. I will call you if I have anymore questions.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 30, 2019
So far everyone involved has been kind and helpful. If the beginning is like this, I look forward to the future with this company and their help in getting my life back on the financial track, and getting close to retirement I need peace of mind to enjoy the balance of my life.
Reviewed Oct. 30, 2019
Prompt attention, easy and fast cordial care. Knowledgeable people trying to help and relive my finances. Quick replies or called back. Clear message of process. Upfront explanation of cost and fees. No hidden agendas or inconvenience. Expecting to complete the program on time without issues. Thank you so much for your help.
Reviewed Oct. 30, 2019
Both individuals I spoke with were very professional. They are an asset to the program. Both individuals were very informative and always ready and willing to answer any questions that I might have. I am thankful for everything that has been done to assist me. Thanks again.
Reviewed Oct. 30, 2019
I just started with your company today and Darnell ** was not only informative but very thorough. Thank you. Nancy in the welcoming committee was also very thorough and informative. I am putting my debt in your care, I'm counting on National Debt Relief to give me the relief I have been looking for. Thank you again. MM
Reviewed Oct. 30, 2019
Brian was awesome. He explains everything thoroughly and helps you further understand anything you may have questions on. It’s kinda scary but it’s a first step in the right direction, still new to the program but I can’t wait to get this behind me.
Reviewed Oct. 30, 2019
I was very nervous that I would have to figure out my debt issues all alone but Christopher ** was very informative, patient and gave me all the information I need to help me with the process. Looking forward to the relief of being debt free.
Reviewed Oct. 30, 2019
The guys were a great help with the process. They kept me on track when I was Loss focus. Great teammanship. Don't be afraid to get out of debit. There are people there to help. And they're Great to work with. Especially Havier and Miles. Thank you.
Reviewed Oct. 30, 2019
Diana and Vanessa has been very helpful and informed me on every detail. The explained in detail what was expected of me and what the program was about. I am very excited to have this program and can't wait to see the results. Thanks.
Reviewed Oct. 30, 2019
Debt consolidation. I was seeking help to pay off my credit cards and the banks that gave me the card wouldn't help me when I needed it most and National Debt Relief was willing to help and negotiate on my behalf saving me.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 30, 2019
Daniel, as my initial POC, and Vanessa, guiding me through my Welcome Package, impressed me with professionalism and patience. Although I just enrolled in my NDR program (1st day!), the company's package instills confidence. I feel solid about choosing this company.
Reviewed Oct. 30, 2019
Thanks for your help. I understand how the process works and the support given will help me move forward. The representative was helpful and guided me while making the decision so I had a good understanding of how this will help my finances. Thanks again.
Reviewed Oct. 30, 2019
I was helped by Jamie and Adam **. I appreciate their help and enrolling in this program is the best and most responsible thing I've done so far in dealing with my debt. I feel positive and greatly relieved going forward.
Reviewed Oct. 30, 2019
I truly appreciated the patience and willingness of the representative to answer my questions while we went through the documents. I like that there was follow up to confirm what the first person had shared with me while I signed the documents.
Reviewed Oct. 30, 2019
The total service from beginning to end was excellent. Anwar was friendly and professional at all times. He explained the program in great detail. The welcome call from Briana also was professional and quite pleasant. After both calls I felt at ease and understood the process.
Reviewed Oct. 30, 2019
The entire team did a very professional job! I was very pleased with the way that they helped. Also done very quickly. I was amazed at how fast everything was completed. I hope that this continues throughout the rest of my experience with your company. Thank you for everything.
Reviewed Oct. 30, 2019
National Debt Relief broke the plan down to me so I understood it. A lot of the other consolidation companies didn't help me understand what they were doing or they didn’t have a portal for me to see what was going. I didn't wanna get into somebody that was not real or does not help me. NDR's negotiator was cool. I haven't really been available that much lately, but she has been checking and she has left voice mails if I don’t get to answer the phone. She made sure that I was at least informed, which was the best part. I appreciate everything that NDR does.
Reviewed Oct. 30, 2019
Very helpful! Agent had patience and explained everything even twice to make sure I understood. She stayed on the phone with me to make sure I set up my portal correctly. Overall my experience has been great. So far, I would definitely recommend to a friend.
Reviewed Oct. 30, 2019
My experience was complete, and though with Alyson, and customer service representative. Never heard her name sinus problems. The service I received was very comforting, and professional. The only problem was you people speak way too fast for this old New York man, that is country now. Slow down, life is to short.
Reviewed Oct. 30, 2019
Help with my debt. Pay off sooner so I have less bill to deal with. 8 credit card total that will be pay off in three year and half with 329$ every month on 5th. I agree with everything that need be done. If anything changes I will contact asap.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 30, 2019
I am very grateful to Yonwoulu ** for the incredible amount of time he spent with me, and for his compassion. His calm and knowledgeable demeanor eased the anxiety dealing with a difficult decision. This whole process was carried through with very professional followup and paperwork. But it never would have gone that far without Yon.
Reviewed Oct. 30, 2019
The people we have talked to have been very professional, friendly, and easy to talk to. They clearly provided information about our options for working with them and the process we would follow. We have been very satisfied so far.
Stephen, we're so glad to hear you're off to a good start! We're proud of our agents and they're some of the most professional in the business. Welcome to the National Debt Relief family and we hope to hear more great news from you in the coming months. Thank you for leaving a review today.
Reviewed Oct. 30, 2019
They are so easy to work with! And it hardly took any time to complete. I was able to do it right from my desk on my break at work. I like that you are able to change payment dates and they work with you as needed.
Reviewed Oct. 30, 2019
John is who is handling my account. He is very helpful and informative. He explained everything I needed to know and made my experience very good! Very good customer service. I also called the Welcome Call Center and she was very knowledgeable.
Reviewed Oct. 30, 2019
Everything was explain very carefully and was easy to understand. But most of all it was quick. Not very time consuming. And the rep was very polite and treated us well. Not once did we feel like he was rude. He was very kind.
This is great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.
Reviewed Oct. 30, 2019
Very quick and easy to enroll, great staff, very knowledgeable and friendly, made the process very smooth and stress free!!! Found the online work, filling out and signing forms very user friendly, signed within minutes! Thank you National Debt Relief!!!
Reviewed Oct. 30, 2019
Abigail was amazing with helping me to get started on my debt relief and helped me through all of the steps. When I had my welcome call the woman I spoke to was very professional and made sure that I understood everything about my program and answered any questions I had.
Reviewed Oct. 30, 2019
Very professional, informative and kind. Blunt, and honest about what I need to do to get out of debt. Understanding and transparent is how I would best describe them. I would definitely recommend them to friends and family. I am embarrassed that I have gotten myself into this situation, but they didn't shame me.
Reviewed Oct. 30, 2019
Incredibly helpful - cannot stress this enough - SO HELPFUL! From the pre-beginning, to starting this process. I'm very early but program but the knowledge, information, and help provided is tremendous.
Reviewed Oct. 30, 2019
They were extremely nice and understanding - Answered all of my questions and make me feel at ease with my decision. It was a very hard phone call to make, but they made it better. I can actually breathe better now! Thank you!
Reviewed Oct. 30, 2019
I can honestly not say enough good about this company. They have changed my life for the good. Natalie and Christopher have completely turned my life around. Their customer service Effect is unmatched to anyone I have ever spoken with. They were helpful and kind and went out of their way to help me.
Reviewed Oct. 30, 2019
I was very happy with the experience from start to end. The representative was very informative and helpful. He answered all my questions and was patient with me. I am looking forward to getting my finances back on track with the help of National Debt Relief.
Reviewed Oct. 30, 2019
Both representatives were very helpful in resolving my debts and helping us understand the process. They completely described each section of each portion of the process. My husband and I feel relieved to have this debt relief process underweight and a time frame to when it will be completely resolved.
Reviewed Oct. 30, 2019
Everyone has been very helpful with my problem. Associates were outstanding explaining the program and took me step by step. I would recommend the program to any of my friends and family that need help with their bills. All my questions were answered professionally.
Reviewed Oct. 30, 2019
I had a wonderful experience. Their initial spokesperson was very professional. I was a little nervous at first, but she was very understanding and made and made me feel very comfortable, allowing me to be at ease. I was then ready to talk. The welcome team was very thorough and explicit in their description of how the company works.
Reviewed Oct. 30, 2019
We have had a wonderful experience and everyone we talked to was friendly and helpful. Any questions we had they answered right away and made us feel like we knew them for a while. I wouldn't change anything about our experience.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Oct. 30, 2019
The representatives were extremely helpful and great! They answered all of my questions and assisted me with everything. They continued to work with me and even called me back when I wasn’t able to do it at the time. They called me back and made sure that I was able to get it done. I felt very comfortable telling them my situation and my financial issues because I knew they were there to help me.
Reviewed Oct. 30, 2019
You guys did a fantastic job with helping me understand what and how this program works. You guys made me feel like family already. I will gladly let others know about you guys to be a blessing to others.
Reviewed Oct. 30, 2019
Aaron and Jamie are friendly, down to earth, and made my experience great! I’ve already referred a friend to ask for Aaron. They’re very informative and easy to speak with. They went over everything in great detail, from beginning to end.
Reviewed Oct. 30, 2019
Contacted "National Debt Relief" several days ago. The company appears to be well organized. My call precipitated a flood of forms for their and my use in dealing with what has become a unmanageable burden of credit card debt. I can see "bumps" in the road ahead as someone is going to be required to deal with the "ugly" responses from creditors that are not seeing a monthly payment.
Thank you for the feedback. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 30, 2019
The team was excellent in explaining the program and walking me through all the steps. Both spoke very precise and clear, which was great because I did not have to have them repeat any information. With their help, I feel 100% confident that I’ll be debt free in no time!
Reviewed Oct. 30, 2019
I was highly impressed with the efficiency and overall service that Eli and Krystina provided. You guys are so professional and easy to work with, thank you for all your help. It means a lot and your service levels were amazing.
Reviewed Oct. 30, 2019
The National Debt Relief rep explained all things to me. I told them the debt I had, and they gave me an option to pick out the price I wanted to pay. I liked all the payment plans they provided me with except the last one. I didn’t like how they wanted me to go on until 2021 and they wanted $1 a month, but they told me once I get enough saved up, I can go ahead and pay it up. So far, so good.
Reviewed Oct. 29, 2019
I felt like I was not begin judged. I felt comfortable. When I was apprehensive they educated me further. I would recommend the service to others. The process was fairly easy and I am walking away with a great understanding.
Reviewed Oct. 29, 2019
Every supportive, and explain every well, with each agent I talk to. All information given to and so clarification help to understand, clear up all answers for me and what is trying to undertake for the help from your organization.
Reviewed Oct. 29, 2019
As I reluctantly called, I was greeted with a friendly voice and someone who patiently walked through the process with me. I am just beginning, but I have the information I need and feel positive about the next steps. Thanks for your help.
Reviewed Oct. 29, 2019
My experience was awesome. Everyone was very helpful, they ensured I understood what I was doing. It was a great customer experience. I think I will like working with you. You have a great team and process. I will recommend you to my associates.
Reviewed Oct. 29, 2019
Very professional and attentive to our needs and answered any questions that arose during the process. Highly recommended for use by those who are in need of relief. Very happy that we had the optioned outside of filing for bankruptcy. Danielle and Javiar were great to work with.
Reviewed Oct. 29, 2019
I’ve had an excellent experience thus far. Bruno has been extremely helpful and walked me through the entire process. He took the time and went over everything for me. We have fallen into a hard time and this help is a huge relief.
Reviewed Oct. 29, 2019
Am really happy with the service I received and how thoroughly they explained everything and made sure I understood and was comfortable with it. They also made sure I knew exactly how to reach them if needed and didn’t hesitate to offer help if I needed it. Hope to continue to feel this comfortable dealing with them and getting this kind of service.
Reviewed Oct. 29, 2019
The people I spoke with were very helpful and understanding of my concerns. They were great at explaining the details to where I could understand them. They were very prompt in returning emails and phone calls. I will highly recommend family and friends to this company in the future.
Reviewed Oct. 29, 2019
We were struggling with debt and didn't know what to do next. National Debt Relief are caring and willing to help us get back on our toes! They are super friendly and answered all my questions I have for them!
Reviewed Oct. 29, 2019
I am new to National Debt and was quite nervous about not paying my creditors and the whole procedure. It was thoroughly explained to me and I do feel much better. I am looking forward to being debt free in a few short years as opposed to a lifetime.
Reviewed Oct. 29, 2019
The individual I spoke with was very thorough and pleasant. She made sure after each topic to check to see if I understood and had any questions. By the time we were finished I felt completely informed and knew that if I have any follow up questions the answer is just a phone call away.
Reviewed Oct. 29, 2019
Ronald ** and Drew were very professional in their presentation. It was easy following them through the process. I'm glad I'm getting my credit card problems behind me. I'll have more breathing room at the end of the month. Thank you.
Reviewed Oct. 29, 2019
Each person that I have spoken with at National Debt Relief was professional and friendly which made the whole process extremely easier and not so unnerving. Everyone talks to you like an actual human and not just a dollar sign. Thank you all!
Reviewed Oct. 29, 2019
Everyone was friendly, and helpful with everything. It was nice to have someone want to help you, and not feel hopeless at the end. Thank you the wonderful staff for all the help! I would recommend them to friends and family.
Reviewed Oct. 29, 2019
I feel that both of the young Women who helped me through the application process were very proficient and helpful. Imani was very welcoming and patient and informative as was Aundrea. I would highly recommend National Debt Relief to a friend.
Reviewed Oct. 29, 2019
The welcome was very thorough, helpful, and kind. Provided details on the procedures and assurance of debt free program to be successful. Ensures you understand every step of the process and details on security procedures of the program. The follow up is great. Consistent step by step procedures on the agreement and enrollment forms needed. Questions asked were answered thoroughly. Provided information or tips to use when communicating with creditors which was very helpful. It is comforting to know this is a reputable company and the staff are willing and able to help people with their financial hardship.
Reviewed Oct. 29, 2019
Thank You Lana and the customer representative of NDR for your amazing service, you absolutely work hard to try to solve my questions and explained to me everything I need it to know about the program. Thank you for your help and great service, I will try to refer all my friends to your program, specially those who are struggling and need it help. God Bless You All. Ericka
Reviewed Oct. 29, 2019
Fast and painless. I was made comfortable with the way things were explained to me. I didn't feel embarrassed talking about our debt problems with our person we talked with. We feel that we can recommend National Debt Relief to our friends and family if asked.
Reviewed Oct. 29, 2019
My experience enrolling was excellent. All of my questions were answered promptly. The representatives were very polite and informed. I felt that the representatives wanted to make sure I understood the process in an honest way. I had very few questions because of the thorough communication.
Reviewed Oct. 29, 2019
Super thankful for you guys helping. But, the phone call stuff is way too long. Half the stuff over the phone is not retained because phone conversation is too long and a lot of info is given. It’s better just to directions to the email or paperwork. Verifying the info over and over is frustrating as well. Now, that it’s done and over, I’m thankful no more long phone calls. I look forward to the getting debt free. Both phone receptionist were very sweet and nice. But, they were read a script and didn’t really feel personal.
Reviewed Oct. 29, 2019
I got another year to go but everything seems to be going along good with National Debt Relief. I was really impressed when I talked to them. And one thing I found out is that in an emergency, if you need to make a withdrawal out of what you’ve paid in, you can. I had to do some work on my pickup and was in Wisconsin. They got me some money out there real quick. I’m very pleased with them. They got my debts lowered and I’m paying each month about less than a third of what I owed.
Reviewed Oct. 29, 2019
My experience with the welcome call was good. It could have been much better... the called was contingent upon reading her ENTIRE SCRIPT... she focused on the script. I mean she knew it the information... customers tend to lose focus if someone is constantly reading an entire script. Overall it was good though.
Reviewed Oct. 29, 2019
All around great service. Very pleasant process and you can tell they care a great deal about my financial well-being. They put my mind at ease and I am confident they will be on my side the whole process. I am looking forward to completing the process.
Reviewed Oct. 29, 2019
The representatives with National Debt Relief are very helpful and walk you through each step in detail. You will know exactly what to do and have guidance through the process and will not be left in the dark at any point.
Reviewed Oct. 29, 2019
I was enrolled into the National Debt Relief program by an amazing customer service representative by the name of Tasha **. Tasha was extremely transparent during this application process - she communicated the terms of this program in a way that was super easy to understand and she thoroughly answered any and every question that I had. Although my enrollment process was a bit difficult due to my former university’s terrible customer service (they kept transferring Tasha and I from department to department, it was a nonstop cycle of answering machines and transfers), Tasha did everything she could to help me. She stayed on the phone with me for hours on end and did not give up on me until my application was completed in full. Now I am happy to say that I am officially enrolled in NDR’s program! I have never received such outstanding service ever before, and now I will surely recommend NDR to everyone I know!
Reviewed Oct. 29, 2019
I have really enjoyed my experience so far with National Debt relief. I appreciated how helpful, patient, and kind every person I communicated with was. I am excited to becoming debt free! Thank you for your help! I would suggest you all to anyone who needs help with their debt!
Reviewed Oct. 29, 2019
Wish there was a better connection and people did not talk so fast. It was very frustrating and making me tired. I am looking forward to getting myself out of debt, and the reps at National seem very friendly and willing to help.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Oct. 29, 2019
From our first interaction, everyone has been most helpful and very professional and prompt in returning calls and answering questions. We have received everything to our email to review, no pressured sales pitch, just answered questions we had. Sent everything initially for us to review and gave us time to respond.
Reviewed Oct. 29, 2019
Becoming a member was easy and quick. Love how they explain everything and don't hang up until all your questions are answered. I loved how they had so much patience to answer my questions. Would really recommend a friend to member part of National Debt Relief.
Reviewed Oct. 29, 2019
The people I Spoke with Jennifer ** and Natalie were very polite and patient. I had a few questions to ask them during the process and they answered them in a way I could understand. They didn’t try to force me into something without understanding what I was signing.
Reviewed Oct. 29, 2019
My experience with Kar ** and Jay ** has been very good in getting me qualified and setting up my debt relief account. Their explanation was clear, and if the entire process over the next 42 months goes as well, I will be 100% satisfied!
Reviewed Oct. 29, 2019
Professionals are not just a word when it comes to the people who help you out with your issue and every question I had. It's incredible how the associate who helped me and contacted me was very thoughtful and helpful to my situation and not judgmental with my issues. Very thankful.
Reviewed Oct. 29, 2019
Jay and Elijah. They were both very patient and knowledgeable with the program. Easy to understand them and very friendly. They made me feel confident in choosing National Debt Relief. I will not hesitate to refer others to this program. In fact, my mother is thinking about it and I know a few more people.
Reviewed Oct. 29, 2019
I am 75 and had gotten my self into credit card debt. My only income is Social Security and the interest rate on my cards was going UP with no end in sight. I checked out several debt management companies before signing up with National Dept Relief. Christopher ** is the agent that took my call and has helped me understand how this plan works. He was the first person in all my inquires that truly helped me understand how the system works. He genuinely cares about a person and answered all my questions, he helped me understand how the credit card companies work. Why even though my payments where on time and always paid more than minimum due they raised my interest rates to 24%. For the first time in months I am feeling relieved, like a HUGE burden has been lifted from my shoulders.
Reviewed Oct. 29, 2019
My experience with NDR has been phenomenal! I feel like a weight has been lifted off of my shoulders. So friendly and easy to work with. They answered all of my questions and were very quick to respond. Would definitely recommend.
Reviewed Oct. 29, 2019
I just wanted to say think you for helping me get out of debt. You all are so nice and so easy to talk to. Thank you for going over everything word for word as it make me understand how everything truly worked.
Reviewed Oct. 29, 2019
The process I have went through so far has been great. Each person has been clear on everything and has been very helpful and caring. I feel more confident now that I will be able to be successful while using this program!
Reviewed Oct. 29, 2019
My experience with National Debt Relief has been very positive. It has been really straightforward and simple. I researched on the web and they feel like the most reputable. I read some negative stuff but it felt right. And it's been quite a bit of time now and it's going really well. They're very responsive and they have all kinds of ways that you could reach them by email and they're always good at getting back to us. I had a great experience. I was in such a bad situation and having a company that's so organized and professional has been really a stress reliever.
Reviewed Oct. 28, 2019
With the overwhelming debt situation NDR made things so easy to understand and were so helpful in reassuring me that things are going to be OK... Ruben ** walked me through the first phase leaving no question unanswered. When it came time to do my welcome call, Nancy made the final process so easy as well. I don't feel like I'm alone any more thanks to NDR and your AMAZING TEAM! Thanks.
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