National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 15, 2019
The customer service representative was very helpful. It was a pleasure working with her. The representative explained everything in detail and made me feel comfortable in the whole process. Also signing the documents online was very easy and painless.
Reviewed Nov. 15, 2019
Bryan ** was a pleasure to work with. There was no pressure and he answered all my questions in a positive and professional manner. He is a true asset to your company. Overall, my experience with NDR was very positive. It gave me much needed peace of mind and amazed me to find out I would be out of debt in two years. I thank you from the bottom of my heart. Keep up the GOOD. WORK.
Reviewed Nov. 15, 2019
All NDR employees have been professional and extremely helpful... Everything we needed to do to get started was clearly provided and agents were available to answer any/all questions. This is a trying issue and they have gone out of their way to help us get control of our lives back. Thank you to all customer service agents.
Reviewed Nov. 15, 2019
Sam & Andrew were amazing. Sam helped me from start to finish making the process so easy and made me feel at ease after months of feeling depressed and confused. Sam and Andrew both explained the terms at the perfect pace where I understood and not feel overwhelmed. The team there are truly awesome! I really felt like I wasn’t alone and everything would be okay I no longer felt like I was drowning. I appreciate the time that they took with me. Thank you a million times over again.
Reviewed Nov. 15, 2019
The Certified Debt Specialist (Marvo) was amazing. He treated me with such respect and compassion in such a stressful time in my life. He was extremely knowledgeable and helpful with all my many questions. NDR was very transparent about how the program works and made sure I understood and had my questions answered. They came up with a great plan for me to get out of debt.
Reviewed Nov. 15, 2019
I worked with Mario **, and I am so happy I took the time to do this today. I feel so much relief to have a plan of action and HELP. I was feeling like I was going to have to declare bankruptcy, and I am happy that I found another option. Thank you!
Reviewed Nov. 15, 2019
Had a very helpful person who helped me sign up and then had a very friendly person who did the welcome call to make sure everything was correct and finished explaining everything very precise. Very happy with how they are trying to help me.
Reviewed Nov. 15, 2019
I was told after a 20 minute interview to sign and return lots of stuff and I read the 4 emails I received and could not find anything to sign or do and nothing is written clearly and I am immediately stumped. Call me on FRIDAY EARLY AFTERNOON. Barry
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 15, 2019
Very easy to get started, I am hoping for a brighter future and become debt free. Daniel was very helpful as well as the customer service Representative that helped me with the welcome call. Im looking forward to see how this process goes.
Reviewed Nov. 15, 2019
Racquel ** was great on my welcome call. I understood all aspects of the information. Roy ** got me set up. Im definitely looking forward to working with NDR. This process could have been stressful but was not. So far, so good. I can't wait to resolve my debt.
Reviewed Nov. 15, 2019
The teams wonderful professional skillful and outstanding job. Recommend to anyone to use to be debt free. I has come to the right place to get help with my credit card debt. I was tired to see my seem like not make any payment on because my interest high.
Reviewed Nov. 15, 2019
I had a great experience getting set up on this plan. Looking forward to getting this process started. The reps very nice and helpful. I was nervous but he assured me this program is great and will help me get debt free.
Reviewed Nov. 15, 2019
I would like thank Andre ** and Mickey **. Excellent customer service with compassion patience, I definitely want to thank them. This was a difficult decision to make. Andre ** made the initial experience easy and comfortable Micky ** followed up with the level of excellence.
Reviewed Nov. 15, 2019
The first guy I spoke to was so nice. He was helpful and really easy to set the thing up. Everything has been great. My only issue is that I asked them to change the date that they auto debit my account and it never happened, but it’s not that big of a deal. Every once in a while, I’ll get a call and if I have any questions, I'd call them back. I’m ready for this to be over, but this is my third time, and so I’m hoping it’ll be my last, that I’ve learned my lesson. National Debt Relief has given me less stress. I’m down to one person left and that’s it. I’m almost done.
Reviewed Nov. 15, 2019
They consolidated our debts and paid them off. They negotiated lower prices with our credit cards. The enrollment process was as easy as you can make it. We had a lot of credit cards to go over so it was time-consuming in our part, but that wasn’t them, that was us. The very beginning was very nice and easy. But when my wife and I made our final payment because we got all the money to them, it seemed to take them awhile to finally payoff the final credit cards. I don’t understand why that took so long to close it. There may have been reasons that were just beyond my understanding. But we are finished with the program. We paid off the debts faster than what was expected. Overall, I was very happy. They did what they promised. But I wish there was a little bit more communication towards the end, like what the hang-up was on in finishing off the last of the cards.
Reviewed Nov. 14, 2019
They explained everything to you before you actually sign document. I looked online and seems like they had had some good reviews with BBB. It appeared that this program is legit. I’m hoping to settle my debt in half with 1 year and a half.
Reviewed Nov. 14, 2019
The service I received was excellent. Couldn’t receive better service. Want to thank Destiny ** for such caring and also Simmon. The information I received was being informative and I will be reviewing all the documents. Thank you for helping me. I will be working on getting debt free with the help from National Debt. I will be happy when everything is approved and the payments start being applied.
Reviewed Nov. 14, 2019
I was struck by how professional, compassionate, and understanding the staff was. I felt immediate relief after the initial phone call and knew I made the right decision. I am confident this program will provide the help I need to eventually be debt free.
Reviewed Nov. 14, 2019
Everyone I have dealt with has been respectful and understanding that this is a difficult position to be in when you have been responsible with your finances in the past. The agents have helped me through everything and I look forward to being debt free.
Reviewed Nov. 14, 2019
I’m new to NDR and hoping they are as good as they say they are. So far the process has been good and they are available to answer questions when needed. I was hesitant at first to enroll in NDR, but I’m confident after speaking with their representatives, that they will do with their promise.
Reviewed Nov. 14, 2019
This is great I do and was reviewed in a timely manner. All of my questions were answered and every seems clear to me. I also love the online portal so I can access my account info and knowing that legal support is available to me. This feels like a solid program where I can be helped along the way.
Reviewed Nov. 14, 2019
Greg and Monica great customer service!! They explained everything completely and to my understanding. It was a pleasure. I am so happy I am a part of the National Debt Family!!! They both deserve a bonus or raise in pay!!!! Sincerely, Rosalee
Reviewed Nov. 14, 2019
My first experiences with NDR was fantastic. Colleen was great at walking me through the process and explaining both the good and the bad. She made me feel comfortable and answered all my questions. It was a hard decision for me to make. She made me feel at ease and took her time.
Reviewed Nov. 14, 2019
My experience was good. The people that I walked me through everything were very professional and courteous as well! They made the process so much easier! Thank you for such a great experience so far with your company!
Reviewed Nov. 14, 2019
Mr. James ** very patiently and successfully walked me through the enrollment process. He is to be commended on his knowledge and help. I look forward to the completion of the program. I appreciate his help in getting me enrolled.
Reviewed Nov. 14, 2019
Safia ** & my customer service helper were amazing! Safia ** had so much information and was very helpful! She had amazing service and explained the whole process amazingly. I am so pleased with the service that I received from the company, I'll definitely be recommending friends and family!
Reviewed Nov. 14, 2019
I am so grateful to have all of this off my shoulders. I feel I have taken a great step to a better financial future. Melodie was so helpful when I started getting my accounts together, and I was so confused. She made sense of it all. And Anna was very precise when completing the welcome call.
Reviewed Nov. 14, 2019
I am very thankful for National Debt Relief for helping me get started with getting my life back financially. I have become overwhelmed with the amount of debt that I have accrued and because of National Debt Relief I am able to feel like I have a chance to start over.
Reviewed Nov. 14, 2019
The process was quick and easy. The representatives were very thorough, attentive, able to answer all of my concerns and very kind throughout the process allowing me to feel comfortable and confident in my decision to go with N.D.R. A big thank you to them..
Reviewed Nov. 14, 2019
I was desperate to find a way to clear my debt. I found this website. I send an email, and they answered right away. Great customer service. My emails and phone calls were answered promptly. Hoping now that all the creditors settled.
Reviewed Nov. 14, 2019
Times are really tough now after my wife had a brain aneurysm four years ago. Just can't catch up on all the bills to pay. We are trying National Relief and hope it works because the next step would be to file for bankruptcy. The National Relief Program has great people working for them.
Reviewed Nov. 14, 2019
The rep that assisted me was very patient and helpful. I appreciate the help they provided. I was more thankful for giving me answers that concern me and explained everything from start thru end and got a better understanding about the program I applied for. Thank You.
Reviewed Nov. 14, 2019
Updated on 11/07/2020: Every single rep I talk to has been courteous and knowledgeable. They went out their way to make sure I understood the process. Even when I had a creditor sue me. My settlements were good except that one. But they assured me it isn't done yet. It's beyond comforting to know a company has your back during these hard times. It's a slow process but if you stick to it and follow the program it works.
Original Review: My person was Brenda ** who got me enrolled. I thought I was beyond help. She is so knowledgeable and compassionate. She made sure I understood everything. And explained in so much detail all the hows whys and what to do. Because of her last night I slept the entire night without worry. I cant even remember the last time that happened. I had Vanessa as my welcome person. Everthing Brenda said and did Vanessa confirmed. She was wonderful too. I am so happy should of done it sooner.
Reviewed Nov. 14, 2019
The people I worked with setting up our account etc were so welcoming and kind. They do not make you feel stupid for being in the position you are with debt. They make you feel relieved to be talking to someone who understands and wants to help you improve your life.
Reviewed Nov. 14, 2019
Brazil and Shaina were both great in walking me through this process. They both showed expertise throughout the steps, and took time to see if I had any additional questions, they were both thorough, and were clear about the next steps to take. Please give them both a raise.
Reviewed Nov. 14, 2019
It was a pleasure dealing with everyone at National Debt Relief, they were pleasant, professional and very informative of the process. I’m happy that I contacted them and it put my mind at ease. I thank God for leading me in this direction, I’ve been stressing about my financial struggles. Now I have peace of mind and I look forward to being debt free. Thanks.
Reviewed Nov. 14, 2019
My experience with Lawrence and my welcome call were both professional and informative. I had questions throughout the process that both representatives were able to answer quickly without having to research further which secured confidence in my decision to move forward with NDR. I am very happy with my decision after my initial interaction with your team and look forward to resolving my debt in a professional and hassle free manner. Thank you for providing such great initial service and I look forward to our relationship in resolving my debt.
Reviewed Nov. 14, 2019
I honestly did not know where to start when trying to find help to fix my debt situation. I was lost and kind of still am lost. Talking to National Debt Relief has honestly made me feel more comfortable about fixing my debt. I felt peace of mind when speaking to them and they cared so much. I thank you so much because I honestly felt like I was going to die drowning in debt.
Reviewed Nov. 14, 2019
I'm very relieved I started this process! The staff has been very informative and supportive. My only complaint would be the welcome call, it's too much of the same information you go over when you initially sign up. I've done lots of research and NDR gets amazing reviews. I just barely started but it sounds as though they've thought of all the struggles from creditor pressure to obnoxious collections. The legal support may come in very handy. The cost is less than bankruptcy with the ability to save your credit score from such a large hit for years to come.
Reviewed Nov. 14, 2019
I was very nervous about this whole experience but the people on the other end of the phone were so kind and helpful. I was put at ease very quickly about my decision to contact NDR. I am looking forward to working with them and finally achieving my ultimate goal in being debt-free.
Reviewed Nov. 14, 2019
Kaneel was very helpful and Patient in helping get this started. Also, the man who called me for my thank you call was very helpful and professional as well. I am very pleased with the level of professionalism that I received. I would definitely recommend people to you guys.
Reviewed Nov. 14, 2019
Everyone was really nice and understanding and willing to explain the process to me. Still worried with this big step but I have nowhere else to go but up... A friend recommended this program and is almost debt free herself. Hoping this can be me someday soon.
Reviewed Nov. 14, 2019
I am a 75 yr. old man, who was drowning in debt with no way out, until I contacted National Debt Relief. The procedure and people I spoke to had the answer I needed, and were very professional. Thank you all.
Reviewed Nov. 14, 2019
I did the credit consolidation that’s why I used the National Debt Relief company. Their customer service is good and really helpful. They say they're gonna program it's finished at two years, but they already finished mine before that. I really appreciate them. I’d absolutely say to others to go to National Debt Relief.
Reviewed Nov. 14, 2019
Enrolling with NDR was easy. The reps whom I worked with were very understandable. They had a lot of good information for me. They gave me a good payment plan and I am pleased to have gone with them. However, they can call me back a little sooner. There was a time when I called them and didn't get anybody.
Reviewed Nov. 13, 2019
I had to ask several times for the person to slow his speech, as I'm almost deaf. Otherwise good customer service. I'll be looking forward to seeing if this is going to work for me or not. Thanks for the help.
Reviewed Nov. 13, 2019
It was a pleasure working with your team to solve my debt problems. Their professionalism was excellent. I was given the information to complete the process. Any questions I had were explained. It was a pleasure. I would recommend your service to others.
Reviewed Nov. 13, 2019
Kester and the welcome team did an amazing job of making all of the information clear and concise. Usually with over business inquiries and getting set up with similar programs there is a lot of jargon and legal talk but your team at NDR made sure every single bullet point in every single form was easy to understand and necessary. Thank you for what you do.
Reviewed Nov. 13, 2019
Hello. I just would like to thank Jesus for helping me this evening. I had so many questions and he answered ALL of them and even broke it down for me so I can better understand. All the times I have called National Debt Relief I have had good customer service but this gentleman outdid himself and was OUTSTANDING!! He was patient and told me if there was something I didn’t understand he will find a way to explain it to me. Thank you Jesus for your patience and all the information. I am truly grateful. Keep up the great job! God bless!
Reviewed Nov. 13, 2019
National Debt Relief was very professional; everything was explained very clearly and in great detail. They seem to genuinely care about helping; they were very compassionate. Being swallowed by debt can be a very helpless situation. Finally... a light at the end of the debt tunnel!!!
Reviewed Nov. 13, 2019
Both of the representatives that I spoke to and that assisted me were very prompt and professional in their delivery of information. I feel that both people that assisted me genuinely cared about my financial situation and truly wanted to help.
Reviewed Nov. 13, 2019
Everyone one I dealt with was extremely professional, friendly and showed genuine concern for my benefit. They handled my situation with care. I would recommend them to any of my friends who may need their services.
Reviewed Nov. 13, 2019
So helpful and thorough. I was walked through every step multiple times just for the sake of going over it well. They were both wonderful and answered any questions that I came up with both confidently. Fabulous, fab!
Reviewed Nov. 13, 2019
Due to several unfortunate events in a row my financial state has taken a big hit. I have been worried over how to rectify it and have tried several things to no avail. So when I saw the infomercial for this company I decided to give them a shot, what did I have to lose. After talking to individuals on the phone I felt like I could finally see a light at the end of the tunnel; and a great weight had been lifted from me. Just to know that I would get the help I needed without having to file for bankruptcy, and they would be a support to me as I work my way out of debt is such a relief. I am actually looking forward to the journey to financial freedom. So let’s begin.
Reviewed Nov. 13, 2019
The conversation with Darnell and Edward was very detailed. They both were very knowledgeable. I am very happy with the service I received and I'm glad I joined. I look forward to being debt-free a lot sooner than I ever could have been without the program.
Reviewed Nov. 13, 2019
Rashad was great!!!! Very personal and professional. As well as Bianca!! They were quick, very informative, explained everything in depth. This is my first time having to do something like this and it was scary at first but they walked me through the whole process.
Reviewed Nov. 13, 2019
Everyone that I spoke to was very helpful and kind. The process to get started has been quick and easy. We are excited to pay off these debts and feel that National Debt Relief has our best interests in mind.
Reviewed Nov. 13, 2019
I was so scared that I was not going to be able to get out of the debt. This assistance is a huge help to my children and I. Everyone I spoke to was extremely polite and kind. I cannot wait to improve my financial situation for good!
Reviewed Nov. 13, 2019
Everything went really well from start to finish, everyone I spoke with was very professional. They were very patient with my Internet know how mainly very poor but Tatiana was very patient and helped me every step of the way!
Reviewed Nov. 13, 2019
All the personnel with NDR were very knowledgeable and professional... gave all the answers for me in a very professional way. Followed up and guide me on how this program works. I would recommend this to anyone who is looking for this kind of program.
Reviewed Nov. 13, 2019
In speaking with both Joseph and Jordon we felt at ease and very informed. We had very few questions due to the complete and thorough information provided by your representatives. We are very satisfied and happy with our service and would definitely recommend your company.
Reviewed Nov. 13, 2019
The staff were helpful and gave me a little hope to be able to be financial stable again. I was able to understand the process and the monthly payments will be easy for me to do. I got all the paperwork needed to succeed and be debt-free.
Reviewed Nov. 13, 2019
Excellent and very helpful. Aimed at helping us to resolve all our unsecured debt. Can’t wait to be debt-free. That’s our final goal. Thanks in advance. Looking forward to getting this done as quickly as possible. I’ll be calling you as needed. You can do the same.
Reviewed Nov. 13, 2019
I just love the folks I’ve worked with so far. Their personalities have truly made beginning this process a thing of ease. Times are tough by the time one reaches out to NDR. It’s nice to know I can expect a positive experience working with your team.
Reviewed Nov. 13, 2019
Good working with Mike, Mike was good and explain what I need to know. I would recommend National Debt Relief for whoever need their help. For me, I hope it will be a tool for me to get out of debt and better future.
Reviewed Nov. 13, 2019
Both representatives were kind and very resourceful. Any question I had was met with a clear and informative response. Both representatives also helped make this process as smooth and stress-free as possible. Based on my experience so far, I would wholeheartedly recommend NDR to anyone who has the terrible burden of debt.
Reviewed Nov. 13, 2019
I had a LOT of questions when considering this program. All my concerns were responded to thoroughly and promptly, to help me feel as educated as possible when making the decision to join. Very helpful and professional service thus far.
Reviewed Nov. 13, 2019
Thank you so much to Isaiah for making this experience wonderful for me. I was a little hesitant to go through with this but he helped me every step of the way. He was extremely patient and caring during the process. I would recommend this to anyone who is trying to get out of debt.
Reviewed Nov. 13, 2019
I enjoy the help that I was given. Mr. ** was kind, helpful and understanding. He helped me the best understand the program and the guideline I need to follow and understand and the well desk was just as kind and understand. They were all very helpful to me.
Reviewed Nov. 13, 2019
Working with Charles was very easy. He made me comfortable and did not seem to judge me for requiring National Debt Reliefs help. Everything was explained and I feel confident that I will be debt free to start the second half of my life.
Reviewed Nov. 13, 2019
We recommend this company to anyone needing advice on eliminating unsecured debt. Such as us, many are experiencing hardships beyond their control. Anyone needing advice for improving their quality of life after financial instability needs to give this company a call.
Reviewed Nov. 13, 2019
I am very happy with all the help Christopher gave me. He helped to guide me in the right direction and was very helpful!!! He was always available when I needed support and was able to answer all my questions.
Reviewed Nov. 13, 2019
Chris and Krystina were great to work with. I spoke to several debt relief programs, Chris’s professionalism and honesty is what made my decision to choose National Debt Relief. Your aggressive marketing strategies were a huge turnoff, but your people are amazing.
Reviewed Nov. 13, 2019
The staff of National Debt Relief was helpful, encouraging and sympathetic. They answered all my questions and customized a program to meet my needs. I was even able to exempt a necessary credit card from the program. I'm looking forward to freedom from debt in four years.
Reviewed Nov. 13, 2019
Both Daniel & Kiara did a good job explaining, therefore it was received well and understood. I didn't have to ask a lot of questions because explanations were expressed clearly and concise. This is all I have to say!! Thanks for having a good Debt Relief Program for people who are going through tough times from salary reductions and unemployment.
Reviewed Nov. 13, 2019
I plan on paying down and off all my credit card debt to help me be financially stable and be stress-free. I’m happy to of chose National Debt Relief to help pay down and off my debt with two monthly payments.
Reviewed Nov. 13, 2019
They were amazing in every aspect of the qualification process. Made me feel at ease with my decision to move forward with the program. I would highly recommend them to anyone needing help with their debt and financial security. Very professional and totally honest and transparent.
Reviewed Nov. 13, 2019
I had fears of signing up with a debt relief company even though I needed to do something about my unsecured debt, desperately. National Debt Relief eased my fears and made the process of signing up simple and easy. I am now looking at becoming debt free in just under 4 years rather than paying 4X the amount I owe over the span of 18 - 20 years. Wonderful experience getting started with the program, and all details of the program were explained thoroughly and in a way that anyone would understand.
Reviewed Nov. 13, 2019
The Debt specialist who worked with me was very knowledgeable, patient, and professional. He took the time to listen and work with me to find the best program for me. He explained how the program works and how in a few months I should see an improvement in my credit score.
Reviewed Nov. 13, 2019
Devon was very informative. He made sure I understood everything and worked to make sure I was comfortable with everything. I was glad I chose National Debt, they made a difficult decision easy and helpful. I feel so relieved that they made this as simple and helpful as possible. I actually feel less stressed and relieved.
Reviewed Nov. 13, 2019
I spoke with a representative whose name was Antonio. Antonio was very cordial, was clearly understood, was professional and patient when I had questions. He seemed to really enjoy his job. That's just the impression I got, seems like a really nice guy.
Reviewed Nov. 13, 2019
All the calls and information has been excellent. Our only issue so far is the form ATC not downloading properly. Colleen ** was amazing and the welcome call was wonderful too. We are looking forward to a positive experience as we begin this relationship with National Debt Relief.
Reviewed Nov. 13, 2019
Bret spoke too fast, seeing he was dealing with an eighty-six year old partially deaf gentleman. I asked him to slow down several times and he did only to speed up again. Ergo it took a rather long time to complete the explanation. Nancy, on the other hand, spoke loud and slow and there were no problems of understanding.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 13, 2019
I appreciate the time the representative took to thoroughly explain the program. She was very patient and respectful of my time. I appreciate the ease of signing up for the program and having the opportunity to pay down my debt faster.
Reviewed Nov. 13, 2019
I’m very satisfied that I have a chance to be able to get my debt squared away and things to customer service and help me. I really appreciate it. I’m glad, I’m So glad I had a chance to talk to the lady about my situation.
Reviewed Nov. 13, 2019
The representative who called me to set up my account was very professional. He took all of my information and was patient with my questions. He made me feel better about taking this step to get out of debt. I honestly was ready to file Chapter 13 but decided to use a debt program instead. The representative who called me to complete my enrollment was also very professional. She spoke clearly & gave me time to ask questions.
Reviewed Nov. 13, 2019
Somebody else in the family had used National Debt Relief before, and evidently was satisfied. I had a call from somebody from there and he gave me all the information. I told him to go ahead and I've been paying for a couple of years already. They gave me a minimum, but in order to pay it off faster, I increased the amount that I pay every month.
There's still one card they haven't come to an agreement on. They told me that on the 19th of December, the current things will be paid off, but nothing's ever happened with this third credit card. In fact, I was gonna wait until the middle of next month to find out what's happening. I know I signed an agreement with some lawyer that they use months ago, and I've never heard any more about it. Whenever I call, I don't get a satisfactory answer as to what's happening. They could have negotiated with Chase so I wouldn't have to wait so long and would know what happened. Hopefully it will be over next month so I'll be able to have the rest of my life free from debt.
Reviewed Nov. 12, 2019
I was satisfied and informed. Dwayne was helpful and knowledgeable. All aspects were explained well. I didn't need help with understanding the forms. I am happy to be a part of your company and to resolve our debts in a timely manner.
Reviewed Nov. 12, 2019
I called NDR yesterday and within 24 hours the entire process was set up and ready to. I spoke with the same person throughout the process and they have assured me that I can contact them at any time with any questions or concerns I may have. I can finally start to think about my future with ease. Thank you!
Reviewed Nov. 12, 2019
Product knowledge was fantastic!! Very eager to assist and provide quality service. The process was very efficient and well presented. The Agent was patient and concerned with my situation. The response time on missed phone calls was very prompt. Time Management was awesome.
Reviewed Nov. 12, 2019
I was worried about taking this step but Erica made me feel comfortable and did a great job communicating all the information. I feel like I’m on a much better track. She was friendly and made sure I understood each step. I hope there are no surprises and that this truly helps me get out of debt.
Reviewed Nov. 12, 2019
Great customer service and helpful answering questions. Had patience of answering my questions. Also had the patience of keep calling me back because the internet connection was not good while talking to them. I’m glad they are here to help with my debt, thank you!
Reviewed Nov. 12, 2019
I talked to them about helping to get out of debt. They were very helpful and explained to me my options, answered my questions and showed me all the required steps and my rights. They also connected me with different people of specialization to make sure they covered all the areas. I am thankful to them.
Reviewed Nov. 12, 2019
National Debt Relief is awesome. They thoroughly explained the process and answered all of my questions. My agent Shakela ** walked me through each step. She broke down every option available to me and helped me pick the right option for me. This company is the real deal.
Reviewed Nov. 12, 2019
Honestly felt really secure with my decision to use NDR. Everyone I talked to on the phone was KIND and Genuine. I am very relived that everything with setting up my account was so user-friendly. Edgar walked through all the fine print with me over the phone and answered all my questions. I am truly happy and I know I made a great decision.
Reviewed Nov. 12, 2019
I got a letter at home and I called National Debt Relief. A few days later the rep called me to make sure that everything was ready. He was nice and he always answered back any time I emailed him. I told him I wasn’t working at that time, so he tried to get an amount that I could actually pay for. So, he was good. I was given a timeline of how long this program would take and when I looked at my Credit Karma, it says my credit is going up so NDR is helping.
Reviewed Nov. 12, 2019
While working with your clients on the services we requested of your company, they were very professional in all aspect that they had to complete, and were very polite in there speaking and completion their task. They were very generous in helping us to understand the timeliness of completing the documents and very informative of all aspects of there work. Thank your employees for their patience with their clients.
Reviewed Nov. 12, 2019
I am appreciative of the service provided to help me get my credit issues resolved. The team was very professional and extremely knowledgeable. Thank you for your help. I am excited to be debt-free. I cannot thank you enough.
Reviewed Nov. 12, 2019
I was able to complete my welcome call in a good amount of time and my welcome person was very kind and respectful. The welcome call and the person also help me answer questions I had about this new experience and gave me all the information I need in case I have any other questions. Very satisfied.
Reviewed Nov. 12, 2019
I was having a bad day and this company turned that around for me. I was approved and everything was done within a couple of hours. The representatives I worked with were absolutely amazing! I’m excited for this journey, on becoming debt-free! Thanks again for everything!
Reviewed Nov. 12, 2019
Everyone was very helpful and understanding. We know this is a process but at least now we can see the light at the end of the tunnel. We want a better future and at least now we can see that especially with having one going off to college.
Reviewed Nov. 12, 2019
It was a breath of fresh air and sunshine. I would recommend this to anyone even though it feels like the greatest thing ever and you'd want to keep it as your little secret. The phone call went great. They put allow my debt into one understandable sum and allow me to see my progress. Menes even let me know that he would follow up every step of the way. This is the beginning of a great future because of NDR, and a great Christmas gift to myself.
Reviewed Nov. 12, 2019
I would recommend this company to my friends and family. Excellent customer service specially Paul ** my Debt Consolidation Specialist. This means that rather than paying back multiple creditors, National Debt Relief will help you manage and takes care of all your existing debt which you then agree to pay back on your own time and terms. A single transaction can help you better manage your money, reduce interest and assist you out of debt.
Reviewed Nov. 12, 2019
All the assistance was extremely helpful and friendly. The whole procedure was clear and gave me the confidence that I will be able to pay off the debt and offered me assurance that I will receive the help from the company. All the provided experience was great so far.
Reviewed Nov. 12, 2019
Quick simple and to the point, very informative and easy going. And also very helpful to any situation, I am 10k in debt and I will have it paid off in 2 years! Can't thank NDR enough for their amazing help in the tough situation.
Reviewed Nov. 12, 2019
Talked a little fast. Need to slow down just a little. Please. Thanks. Everyone was great. Hope all things work out for our family. Everything seemed to go smoothly. National Debt Relief is a great company. Thanks for all the help. Sincerely Ronnie.
Reviewed Nov. 12, 2019
I spoke with Atif and he was absolutely wonderful! He helped me understand the program and answered all my questions. He told me exactly what would happen during the program and was extremely friendly and understanding of my situation. Great experience.
Reviewed Nov. 12, 2019
They explained everything to me so I understood exactly what the program is about. I liked the email communication as that is sometimes the best way for me to communicate. I also liked the fast pace of approval for the program.
Reviewed Nov. 12, 2019
Knowledgeable customer service representatives. Was given all the answers to questions asked with accuracy which helped me to understand how this very challenging process works. They understood position I'm in and were very helpful in offering information to help get out of debt. They also seemed to be very transparent on how the process works.
Reviewed Nov. 12, 2019
It was great. Definitely, satisfied with outcome. I will recommended a friend to the program. I have no questions about anything. I can see a plan being executed from this, and no more stress. Thank you again, for taking the time out for explaining what you guys can do to help me.
Reviewed Nov. 12, 2019
Things happen that is out of your control and that's where this heaven sent NDR programs will make the stress of daily life feel like there is hope.
Reviewed Nov. 12, 2019
Natalie & Boris were both amazing in helping me understand everything throughout this process. They both explained everything extremely well and made sure I understood every step and forewarned me of potential future problems we may run into and assured me that they will be taken care of as well.
Reviewed Nov. 12, 2019
It was a great experience and very informative. It was thorough and I am grateful to have people to help me in a time of need. Great for both experiences, when setting up the application and Also the finalizing of the account. Both individuals were very helpful and I am excited to have this experience.
Reviewed Nov. 12, 2019
Very easy to work with and helpful in working to consolidate my debts, they are with you every step of the way and are always available when seeking more help on my questions. They’ve helped me to move forward with my life. Consolidating my debt in two years sounds better than 20 years! Thanks, National Debt Relief!
Reviewed Nov. 12, 2019
I had the most helpful and professional people help me get signed up, oriented, and informed. Especially Michelle **. Without her patience and expertise I could not have done it. The program makes total sense, will save me lots of time and money, and is easy to do. If problems surface, NDR is prepared for that. Very professional and friendly. I'm very happy with this whole thing. Takes a load off my heart, takes away lots of stress, Thank You! James(Jim) **.
Reviewed Nov. 12, 2019
Thank you so much for helping us reduce our debt. We are in a rough situation and we have been so stressed, but tonight after making this call I feel so relieved! Everyone I spoke with was so helpful and easy to work with.
Reviewed Nov. 12, 2019
My experience so far has been really great. I'm hoping for the best in this process. Everyone has been very nice and helpful so far and I am looking forward to the process of becoming debt-free. Everyone I've dealt with has been very nice, exceptionally professional and the process has been prompt and quick. I'm feeling hopeful.
Reviewed Nov. 12, 2019
My conversation with Ms Mickey ** was outstanding and very helpful. Not only did she give me the confidence to complete the program; she was kind and yet professional. I appreciate her being there. Thank you for employing such thoughtful and supportive staff.
Reviewed Nov. 12, 2019
Paul ** and Patrick with the welcome team were very helpful and friendly with helping me sign up for the debt relief. Great customer service. Looking forward to getting debt-free, and hope to do it as soon as possible.
Reviewed Nov. 12, 2019
Both Eugene **, my Debt Specialist, and Viola **, my Welcome Specialist, were extraordinary. They were professional, personal, incredibly helpful and efficient. I am so appreciative of their efforts, information and assistance. Eugene gave me a refreshing perspective on constructive debt management. Thank you both so much.
Reviewed Nov. 12, 2019
I appreciate all the help I received. They answered all my questions and made everything understandable for me. Thank you so much for your help. Now I can go about and not worry so much about my bills. I can pay my bills and not worry about bankruptcy and destroying my credit.
Reviewed Nov. 12, 2019
Experience was very good. Kishan was very professional and thorough. His explanation of the program was very concise and clear. I would recommend National Debt Relief to anyone that needs to get out of debt. I am very happy to be on my way to being debt-free.
Reviewed Nov. 12, 2019
My experience with National Debt Relief was 80% positive. They’ve been great. There were a couple of things I wasn’t aware of that caused a bit of a problem. We settled on a monthly amount. They said that that would work throughout my course of them paying off my bills. Then a couple of months later, they got a call and they said they settled with another company, and that they needed more a month. I had told them that the amount I had agreed to was making it difficult for me, but I would do it as long as I didn’t get any surprises. So, that was a surprise but it was a little under $100 so I agreed to it. Then a couple of months later, they said, “We’ve settled another debt and we need X amount more.” And I said, “I can’t pay you more.” They said, “We can’t work with this company. We’ll have to wait to work with them until you can afford to give us that mount of money.”
But then they called again and said that there was a third one and if I could I give them a bit more. I did agree to that. So now, I make three payments to them and not the original payment. That is something I wish would’ve been a bit more clear. I had 10 debts and right now, I’m paying on 5 and they’re negotiating with the next 5. However, they were negotiating with them before I had funds available to give them, and that has caused a hardship, but I’m doing it. If they’re gonna agree to take $300 a month, they need to work with those that fit in to that $300. So, I didn’t understand that. I also don’t know what’s gonna happen to my credit after this whole thing’s over, which I’m sure it’s gonna be bad. But considering the alternative, I wasn’t able to make my payments. So, that part was good.
Their program was straightforward and the negotiator was very accommodating. I just got a little lazy on my end because I was so stressed out by this whole thing. I should have read more and probably looked a bit more up online, but the bottom line is I needed to do something. This was the best resolution and they explained things very well to me. They were very nice people. They seem sympathetic, but I realized they were also salespeople in a sense because they wanted you to sign up with their program, not someone else’s. But they made me feel very comfortable about it. I did have several questions and they answered them matter-of-factly so that I understood what was going to happen. They were very friendly and I didn’t feel like I was doing something bad because they have a business to sell.
Now, I had a couple of emergencies with my dogs and I had to beg, borrow, and steal with my vet to make payments to him. I had a CareCredit card as one of the cards that I had that NDR now control over. I cannot use any charge accounts at all or apply for any, or at least that was the impression I got. I was afraid I was gonna have to put one of my dogs down because I wasn’t able to pay for it, but I did work things out with my vet.
Also, it gets over 100 degrees during the summer here on a daily basis. I’m a senior citizen and my air conditioner broke about one month into summer. And then we have very hot weather for several months. I did without an air conditioner this summer because I didn’t have the money to pay to have that done. I still don’t have an air conditioner and I don’t know of next summer, but it was miserable. I understand this is only for three years, but I figure I can do anything for three years. At any rate, suffered some from that, I got sick and I pay for a bit less groceries each month too, but I did it. And I’m learning how to become debt-free and not live on cards.
Reviewed Nov. 11, 2019
They gave me great service and was very detailed oriented and explain the process to me good, I didn’t have any questions after they explained the process to me. I’m just excited to start this process and become more debt-free in the future.
Reviewed Nov. 11, 2019
Outstanding customer service by Ron! Ron made the process seamless and not so scary, really personalized it!! Would recommend 100%!!! We are so excited to be on our way to be debt free! The welcome call was quick and to the point went over everything again to make sure we understood! Great job!!
Reviewed Nov. 11, 2019
I have been very stressed about my debt lately and this was painless! I called another place before here and they were of no help to me! Thank you so much to Bruno, he was lovely and very informative. He explained everything in a way that was very easy to understand and was very kind.
Reviewed Nov. 11, 2019
The process was very easy and all my questions were answered and thoroughly explained. Customer service representative was very friendly and willing help with every step. They were hopefully as much as I was to be approved which was reassuring.
Reviewed Nov. 11, 2019
Enrollment was very easy and informative. I have the utmost confidence National Debt will help me resolve my debt in a reasonable amount of time. I’m not spinning my wheels anymore! A burden has been lifted so I can get myself on the right track.
Reviewed Nov. 11, 2019
Both representatives took the time to explain everything in the program and how the program worked. Carina took her time in explaining the program and was able to answer any questions that I had. They both were very phenomenal and provided excellent customer service.
Reviewed Nov. 11, 2019
We reached out to National Debt relief for assistance with our outstanding credit. I had lost my job a few months ago and we had been delving into our savings to pay our bills. It was to the point where we were not going to be able to keep up much longer. We did not want things to get so bad that bankruptcy was our only option, so we reached out to National Debt Relief (NDR). They were able to offer a solution that worked for us. The staff was friendly and understanding of our situation and answered all of our questions honestly and quickly.
Reviewed Nov. 11, 2019
The reps that helped me out were very efficient & made sure to answer all questions I had. They made me feels super comfortable with the process and I'm excited to continue working with them to get my debt under control.
Reviewed Nov. 11, 2019
I had two very nice people to talk. First was George and second was Grace. They both explained everything nicely and in words I could understand. I am not very good on here and they had lots of patience with me. Thank you for helping me in my debts, Mary.
Reviewed Nov. 11, 2019
Everyone was very helpful and explained the process to me very clearly. So happy to be on my way to debt-free! I was making just the minimum payments towards my debt and not making a dent towards paying it off. Debt Relief helped me out by cutting my monthly payments in half, with eventually have my debt completely paid off.
Reviewed Nov. 11, 2019
Wow! I'm finally feeling a sense of relief and less pressure. The ease of the enrollment and Charlene **'s help was amazing. I'm so glad I joined, I feel I can be out of huge debt in a few years. Thank you for the whole process taking less than 2 hours!!
Reviewed Nov. 11, 2019
Everything was friendly yet professionally handled. Both agents I spoke to were very detailed and explained everything quite well. Any questions I asked were thoroughly answered without hesitation. Everything went well and I appreciate the help.
Reviewed Nov. 11, 2019
Found this company on under BBB. They are at the top of the list. I have spoken with two individuals since I started this process. I needed professional help. They are the ones to call. The two ladies I spoke with are very professional. I had several questions with the Welcome Call lady. She was awesome. Very patient with me and answered all my questions. This company is very going. Top notch and handles my case the right way.
Reviewed Nov. 11, 2019
National Debt was amazing and are helping us to having financial freedom! We are drowning in debt and this is going to help us get out and be free from credit cards. I'm so happy that I found them. Just what we needed.
Reviewed Nov. 11, 2019
The counselor was professional and patient. She review and gave all the information we needed as well as answering all of our questions. My husband and I were really informed about the program and we were satisfied with the service overall.
Reviewed Nov. 11, 2019
Both Reps Shawn and a lady, J____ were WONDERFUL, PATIENT, KIND and explained everything to my understanding. I can't thank them enough! I was at my wit's end on how to get myself out of debt. I will recommend this company to family and friends. God Bless.
Reviewed Nov. 11, 2019
I worked with Lia ** and her service was great! She went over everything thoroughly and helped me to understand every bit of the process. I felt confident in the information she provided me and in my decision to go forward with the plan thanks to her. Clear cut information and got right to the point of it!
Reviewed Nov. 11, 2019
Everything was great from start to end. The person explain perfect the plan and help me understand my concerns. Also they took time in every question I ask and try to give me all the solutions possible to my debt problem.
Reviewed Nov. 11, 2019
Karen and Paul ** went above and beyond in helping us understand the program. They were very professional in explaining to us what the necessities are in the program. They made us comfortable in welcoming us into the program and made sure that we understood everything.
Reviewed Nov. 11, 2019
I am very comfortable with NDR. They are very professional, and explains the program so that I understand. If you have any questions at anytime they are willing and able to help you. I would recommend this program to people who are in serious financial difficulties, instead of consolidation.
Reviewed Nov. 11, 2019
I was a little skeptical about enrolling in the program but so far NDR has made me feel comfortable about the whole process. My client success team did a wonderful job explaining the process. I feel as if a weight has been lifted off my shoulders.
Reviewed Nov. 11, 2019
Paul was very knowledgeable and helpful throughout the entire process. I couldn’t believe how easy the process was and how comfortable Paul made me feel. He was understanding about my situation and did everything possible to make this easy for me.
Reviewed Nov. 11, 2019
They were willing to help me in any way that they could. The guidance is great and they came up with a payment plan that fit my budget, that I can afford. Going with NDR helped with stress for sure and knowing that debt can be taken care of in a short amount of time.
Reviewed Nov. 10, 2019
They were very nice and explained everything to me. The gentleman explained things to me that I did not know about my debts. He explained how they were going to repay my debts. He explained that my debts would be paid in 42 months. He also explained I have an attorney thru them if my debtors try to sue me.
Reviewed Nov. 10, 2019
I gave them a list of all my credit cards and people I owed. I think a few of them have been paid. All of them at National Debt Relief were nice. They were friendly and helpful. Everything’s been good so far.
Reviewed Nov. 10, 2019
Freedom's reps have been very good. They call me and tell me what's happening. Thus far, Freedom has helped me get relief from debt. They have made it very easy for me to pay.
Reviewed Nov. 9, 2019
Everyone was helpful and made the process easy to understand. I am already feeling better about this assistance. The Welcome Call, Esther was very pleasant and helpful and reassured me by reviewing the information on my process. National Debt Relief is a lifesaver!
Reviewed Nov. 9, 2019
National Debt Relief was very helpful, we set up a payment plan that will work for my wife and I, the representatives were very helpful in explaining the process in detail and look forward to working with them. To get my debt settled without any hassle.
Reviewed Nov. 9, 2019
I was hesitant at first, but they were so helpful and understanding. The person I spoke with (Sam) seemed like he really wanted to help me and was genuinely looking out for my best interests. He made sure I understood all the details and terms before signing and agreeing to anything. He made the process smooth and was judgement free. I can say I'm looking forward to the future.
Reviewed Nov. 9, 2019
Everyone has been so helpful and understanding through this. I am so grateful to them all. I would highly recommend this company to anyone needing debt relief. They have all been wonderful and I have loved doing business with them.
Reviewed Nov. 9, 2019
It was a great experience dealing with Kyle and the welcome team. They're both was informative about the program. And I appreciate the attention that was given during the process. I have a better and clear understanding of the savings.
Reviewed Nov. 9, 2019
Chris was courteous and very efficient at answering my questions and explaining the process for debt relief program. My welcome call went extremely well! Appreciated the time that was taken to go over each and everything to make sure I understood the process of working toward my debt relief.
Reviewed Nov. 9, 2019
All these representatives/officers: Lamce **, James’s, Cameron were very cooperative, soft-spoken, clear in their voices and friendly attitude. I’m absolutely satisfied and thankful for their help. I wish them and their team a great success. I recommend National Debt Relief to my friends if they need.
Reviewed Nov. 9, 2019
Brandi and Bruno have been extremely helpful and explained everything very well. They have worked with my hectic schedule, being patient and understanding, by setting extra time aside for us to talk. They reassured me when I felt nervous and made me feel at ease and confident on my choice to move forward with the program. They are outstanding and I am thankful I had them in my corner.
Reviewed Nov. 9, 2019
Both rep were extremely customer service oriented. They walked me through the process in details and explained everything very clear. In overall excellent experience and hope the results strives the same. Please keep the great job and thank you very much for everything. Have a great day.
Reviewed Nov. 9, 2019
I'm really glad the National Debt Relief team was able to help me and they responded to all my questions and concerns in a timely manner. My experience with them was great. I really liked how they explored and explained my options to me thoroughly before I signed anything.
Reviewed Nov. 9, 2019
I am very impressed with my dealings with this company regarding helping me get my credit cards paid off. The customer service explained everything to me and answered any questions I had. I would highly recommend their services to my friends and family.
Reviewed Nov. 9, 2019
Everyone was very helpful and patient. Everything was told to me so I could understand it clearly, all questions were answered. It didn't matter how silly it sound. I was nervous and afraid. They made me feel that they really knew how I was feeling.
Reviewed Nov. 9, 2019
Quick to give you a call. Very detailed in explaining all the information to you. Very helpful and walked you step by step to complete everything. Would definitely recommend to anyone going through any hardships because of debt rather than filing bankruptcy. Thank you so much for helping me out.
Reviewed Nov. 9, 2019
To clean my credit and to get out of debt, I was very pleased with the help I got and look forward to getting out of debt. I would like to thank you all for your help and assisting me with the National Debt Relief program.
Reviewed Nov. 9, 2019
The customer service team is great, however, the administrative procedure by which they must abide is a monumental waste of time. Seriously -- two 15 minute calls? There is no need to spend that much time reading every little detail when I am a literate human being and can do that on my own. Doesn't a signature constitute my understanding that I have read the document (in theory)? Signing for my mortgage was infinitely quicker and simpler than this process. Additionally, having to verify every single piece of personal information for security purposes is absolutely ridiculous; one or two security questions will suffice. I am an extremely busy person between my 40 hour job, working on a doctorate, and renovating my house. I would appreciate a quicker process -- there were several points where I was becoming frustrated and tempted to cancel.
Reviewed Nov. 9, 2019
I was having trouble paying off my credit cards. The guys from National Debt Relief are really informal, but everything is good. It has been over a year now and I have two years remaining with their program. They're always willing to help and they're always checking on me. I really enjoy it.
Reviewed Nov. 8, 2019
The persons I spoke with were supportive, helpful and knowledgeable. All of my questions were answered. The process was simple. This is a bit of a scary thing to do but I feel like I have a good team behind me in this process. I would recommend this to others.
Reviewed Nov. 8, 2019
They gave me peace of mind and answered questions and concerns I had when I was apprehensive about the program. I have just enrolled and I am looking forward to getting out of debt soon. I had been making minimum payments and this is the best option for me to pay off the money I owe to multiple credit cards. I feel like I can finally breathe.
Reviewed Nov. 8, 2019
Kester ** did an excellent job explaining the program and answering all of our questions. Kester made an embarrassing situation far more tolerable and it was very much appreciated. The customer support personnel have also been very professional and helpful. I can see why this is the #1 rated program. Thank you.
Reviewed Nov. 8, 2019
Very Nice and professional staff! Answers any questions or concerns that I have. I'm Still going through the process of becoming debt-free and they assure me that they will make this process as smooth and as comfortable for me as they can. I would definitely recommend NDR to anyone, they are great!!!
Reviewed Nov. 8, 2019
I was really nervous about calling National Debt Relief at first, but after talking with Angel and being fully informed of the whole process I came away feeling a huge sense of relief and gratitude towards them! I am so happy that I called National Debt Relief!
Reviewed Nov. 8, 2019
Lifeline to a drowning person. I can't tell you how much of a relief it was to work with them. I was quite surprised when I finished the program that it took less time than I expected. Talk about a new lease on life!!
Reviewed Nov. 8, 2019
I talked to a young lady yesterday. She was great! I misplaced her name, but please let her know that she answered all my questions and really made for a pleasant experience. Her name is Tiffany **!!!
Reviewed Nov. 8, 2019
The process was easy and they keep you informed on every step, never felt pressured to do anything. I like they never do anything without your consent first. I call so many times with different questions and they never I felt that they were bather by it.
Reviewed Nov. 8, 2019
Both Travis and Dionne were great from start to finish. They both answered all my questions and concerns. They made me feel welcome and not a bother. They explained and clarified everything. I will most likely recommend National Debt Relief. Thanks again for your help.
Reviewed Nov. 8, 2019
I had an overall great experience and excellent assistance. All my question were answered and we walked through every step together until the whole process was completed. I would definitely recommend this company along with the guided assistance to anyone. So far so good and keep up the good work ladies.
Reviewed Nov. 8, 2019
I am so impressed with the customer service and the help that I needed and received. Cannot wait to start and finish this program. Excellent job, please keep up the greatness that you do and thank you for allowing so much less stress.
Reviewed Nov. 8, 2019
They have been very personable and answered all my questions so far. Hope this will be a good choice for me to become debt-free. And they have given me tools and phone numbers to contact them if I have any future questions.
Reviewed Nov. 8, 2019
I spoke with two representatives of this company. Both were very friendly and knowledge made sure I understood everything and that if had questions they were answered. I would recommend this company for anyone that needs a little relief. They go into complete details to make sure that you do understand account info.
Reviewed Nov. 8, 2019
Rodney explained everything nicely, led me in the right direction, gave details, answered questions, and continued to follow up. Without his excellent service I likely would not have enrolled in the program. The woman I spoke to on my welcome call was equally as friendly and helpful.
Reviewed Nov. 8, 2019
The gentlemen on the phone were very good with explanation of this process. They were polite and friendly. This is a hard decision for me but I am so glad to have your company's help with my credit card debt.
Reviewed Nov. 8, 2019
Getting started was the hardest step but Yasha made the experience very easy and was very polite and helpful. I am hopeful that National Debt Relief will be able to help to reach my financial goals in a sufficient time.
Reviewed Nov. 8, 2019
A undesirable process made easy with the help of our specialist. All information of program explained thoroughly by our specialist and welcome call. All questions were answered in detail and made certain I understood before moving forward. Based on the process so far I would recommend to anyone needing this service.
Reviewed Nov. 8, 2019
My experience through this very stressful time has been great, with the exception of the first worker I was paired with. I am very happy I was able to connect with a new representative, Angel is great, very kind, respectful and understanding. I would not have felt comfortable working on this sensitive material with just anyone, he heard me as a person, not just a number, he listened to my hardship and helped me come up with options to tackle my debt. He should be commended for his communication and people skills. I appreciate everyone who has helped me thus far, and would recommend this program for anyone suffering with debt.
Reviewed Nov. 8, 2019
I wasn't comfortable at first about calling to get help with my debt. I'm relieved I did. I have a sense of peace now. I know it is just the beginning, but speaking with the specialist I feel confident that I chose the right company to help me with this process.
Reviewed Nov. 8, 2019
Both representatives that I spoke with so very helpful with helping me to understand the program and went through each step and made sure I understood everything about the process. If anyone had a problem like ours and asked us what to do, I would highly recommend them to contact National Debt. Relief.
Reviewed Nov. 8, 2019
I was very pleased Adam and the rest of the staff. I was very shocked and surprised how easy and quick it was for them to help me. Thank you National Debt Relief. I would advise anyone that is struggling with debt to please give them a try. I did and I am very satisfied.
Reviewed Nov. 8, 2019
Staff were courteous and professional. They added an element of kindness and compassion as well. Information provided was clear, concise and easy to understand. My questions were answered clearly and with knowledge and expertise. They set me at ease and provided excellent customer service.
Reviewed Nov. 8, 2019
It was a pleasure doing business with Connor ** and Iman. They were both extremely helpful, thorough and efficient. I like that everything could be done and signed online. It was very speedy, too. Both Connor and Iman were very easy to understand and are assets to NDR.
Reviewed Nov. 8, 2019
Very helpful and friendly. Answered all my questions. Was very knowledgeable about the concerns I had and helped with everything I needed. Was an easy process to help take the stress out of the situation. Was given all the information needed to make a decision best for me and my situation.
Reviewed Nov. 8, 2019
Mr ** has work and Miss Sabrina was patient and kind throughout this process. My current situation has been a process yet the staff has been helpful. My goal is to be debt free in a year or less. Thank you. Mr Chinh
Reviewed Nov. 8, 2019
I didn't expect to be pleased with this process but I was pleasantly surprised. The representatives I spoke with were courteous, knowledgeable, and patient. They made sure I understood each aspect of the agreement and answered all my questions. Thanks for making a difficult chore easy.
Reviewed Nov. 8, 2019
I was scared to reach out for help at first, but I'm so happy I made the call. The customer service team is professional, friendly and does not pass any judgement. They explained every step of the process and happily answered any questions I had along the way. I believe they will take care of everything for me to help me get out of debt.
Reviewed Nov. 8, 2019
The payment plan with National Debt Relief is a little tight for me because I have to pay 195 every other week, but I have no choice right now. They file the issue for one company and they’re fighting and they’re fixing everything. They're working well and doing everything. If there were any issues, they'd resolve it. Also, they got communication and they got answers to any questions I'd have. They work for the customer and everything is great.
Reviewed Nov. 8, 2019
My reps and NDR have done a good job. They worked with me really well with the payments. When I got laid off, they were able to stop the payment for a month and reduce it. When I got my job back, they were able to put it back to what it needed to be and still take care of the debt. My life has been better since going with them.
Reviewed Nov. 7, 2019
Professional, helpful, and informative. I felt comfortable with my decision to enroll in the program knowing there is a support team available throughout the process. The customer service was excellent and I feel some relief already. I'm looking forward to the process.
Reviewed Nov. 7, 2019
I have had a great experience overall so far and I am anxious to see how this process unfolds over the next few years. Franklin was very helpful setting me up and explaining the process and Anthony was very nice with his followup call. One point I wish to make is that when Anthony was speaking he was talking very fast and a couple of times he rattled off phone numbers that I could not catch entirely. I found the numbers among the paperwork so I still have them but Anthony can speak a little fast.
Reviewed Nov. 7, 2019
The process in this program was explained to me very well by Mr Kyle ** & the lady representative who finalize my enrollment. Although there's a lot to process @ this point I can assure you that I will able to afford paying it as arranged bi-weekly. I feel comfortable w/ this arrangement as my goal is pay off big credit balances.
Reviewed Nov. 7, 2019
The Welcome Call was full of information. The guy I had talked very fast, if he would slow down a bit then I would've been able to comprehend whether I had any questions or not. Other than that, it was helpful.
Good Morning Stormi,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Nov. 7, 2019
Everything was handled professional. One issue though they need to talk a little slower when they are going over everything. Other than that it was an interesting experience. It was a very hard step for me to take, I worked very hard to get my credit good.
Reviewed Nov. 7, 2019
I had a great experience with Tabia **. He was very informative and made me feel comfortable about my decision to becoming closer to being debt-free!!! Thank you for all the help and for having confidence in me that I can reach my long term goal in the next 2 years!
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