National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Dec. 4, 2019
Best thing we have ever done. We can breathe a sigh of relief. Everyone we talked to were wonderful, kind and very helpful. I like knowing I can call anytime with a question and someone will be there to help but honestly I have no questions. Everything was answered before I asked. That is how helpful they are. Just wonderful!!
Reviewed Dec. 4, 2019
We just signed up today, and So far so good all reps were courteous, and professional they ensured that all my questions and or concerns were answered to my satisfaction. Looking forward to a successful debt relief journey.
Reviewed Dec. 4, 2019
Staff was very courteous and knowledgeable about the the program. I feel relieved I took the first step to changing my life. It's scary to be in financial debt; and to know that you have someone who is willing to help you is an amazing feeling.
Reviewed Dec. 4, 2019
They are so much help and the person that help me out was so much help. Thank you again Robert **. And I would highly recommend going with the company. I was stressing on how I would be able to pay all the debt off I had and they were the ones that reached out and told me, "It will be ok. We have your back." So once again thank you very much.
Reviewed Dec. 4, 2019
I had the privilege to have very knowledgeable team members from National Debt Relief help me through the process. I had my questions answered thoroughly. I would highly recommend them both to help me again if needed. The team members were very pleasant in their explanations. Thank you very much.
Reviewed Dec. 4, 2019
I am very pleased with the service I have received so far. Michael was very helpful and understanding. This is not something I am proud of doing, but it has to be done to get me back on my feet. I am looking forward to becoming debt free.
Reviewed Dec. 4, 2019
Hello. Each person that I have spoken to were very super friendly and answered my questions so that I can understand in full. They were helpful. They made it easy to comprehend and finish the task at hand. I would very much recommend other people to see if this program/services is for them.
Reviewed Dec. 4, 2019
You gave me peace of mind... priceless! I wasn't behind but I was stuck on the neverending circle of debt, use my cards, make my payments, then use them again. I appreciate the help of Theodore and Grace, they are greatly appreciated.
Reviewed Dec. 4, 2019
Everyone I talked with was friendly and nonjudgemental about my current situation. The processed was explained to me and made me feel at ease with getting the help I need. I would definitely recommend this to someone that was in the same debt I am in.
Reviewed Dec. 4, 2019
I was genuinely pleased with the level of courtesy and knowledge of all I had contact with. Their level of expertise was well demonstrated as they proceeded to explain ALL DETAILS about my enrollment. All of my questions were addressed and answered without hesitation. My thanks to you all for helping to eliminate my STRESS!
Reviewed Dec. 4, 2019
All people I talk to were very kind and helpful. Hope this will help me get debt-free. Thanks for giving me very good feedback on all things I asked about and were on point when I asked all questions. Hope to hear back.
Reviewed Dec. 3, 2019
Thank You so very much to Diana ** and Christina ** for all your help, time and explanations!!! I am truly grateful and I cannot wait to be debt-free!!! I look forward to not being so stressed or scared of my future being overwhelmed with owing any money to credit card companies!!!
Reviewed Dec. 3, 2019
Excellent customer service. They explain all the deals very well as also being very kind. I am very happy with the decision I have made and would recommend to other friends of mine that are looking for a program like this.
Reviewed Dec. 3, 2019
I so far am loving everything, and very hopeful of becoming debt-free. Everyone I have be in contact with has been very helpful and nice. They say that I will be debt-free in 36 months!!!! I would recommend this to everyone!
Reviewed Dec. 3, 2019
Got the help needed. Thank you. But will continue to use and keep updated with how things go with my account. I am interested to see how things go and if my accounts will be handled well as how I want them to be taken care of.
Reviewed Dec. 3, 2019
At first, I was so apprehensive to apply but Melody was so nice and she was able to explain to me everything. Tiara and Melody were so friendly and accommodating to my questions. I would recommend National Debt Relief for Good Customer Service.
Reviewed Dec. 3, 2019
The people two individuals who help me were very informative and very cordial in answering my questions and concerns. Made me feel comfortable in the process of getting me all the information needed for approval in the program. Would recommend company in an instant!
Reviewed Dec. 3, 2019
Good experience with getting started. Easy process, clear information. Nothing to complain about. If anything to request, get more louder phones. Seem to cut out. Other than that this was good. Would tell others. Noting else to say, thank you and happy holidays.
Reviewed Dec. 3, 2019
Compliment the Client Success Team Member I recently spoke with. On 12/3/19 about 4:00 PM or thereabouts, I called to clarify a question about adding an expense to the Debt Negotiation Agreement completed earlier today. I had several intervening phone calls and other interruptions before I could complete this but I really would like her managers to know how competent, informative, complete and mostly how kind she was. If there is any way to National Debt Relief to track that call and pass this along, I would appreciate it.
Reviewed Dec. 3, 2019
They help me a lot, answered all my question. My sister recommend me this program, is a great option for people like me that need some help getting out of debt in a short period of time the reduce your debt with lower payment that what I was doing now. Thank you so much for explained me everything.
Reviewed Dec. 3, 2019
Awesome customer service and respectfulness! Worked with me and the fact that it’s hard for me to answer my phone majority of the time. Emailed as much as they could so that I wouldn’t have to spend a lot of time on the phone. Never encountered a company in any sector like them!
Reviewed Dec. 3, 2019
Everyone was handle their work in a professional manner. The Person explained everything to me, we went over all the rules and regulations to me. Talking to them made me feel better in making the right decision to get rid of my debt. I would recommend this to my friends.
Reviewed Dec. 3, 2019
National Debt Relief's representatives were very nice, professional and helpful. They explained every facet of the process thoroughly. They walked me thru every part of it. My mind was put at ease and my anxiety level dropped immensely as we talked and finished. I would recommend them to anyone who needs help with their finances.
Reviewed Dec. 3, 2019
I just signed up for your services. At this point, Stephen ** thoroughly explained everything to me, and he was patient when I didn't understand something. The woman I spoke with from the Welcoming group was also very efficient and explained your services very well.
Reviewed Dec. 3, 2019
Everything went smoothly and customer service was excellent. I'm glad I chose this company to help consolidate my debt. I recently retired and was not sure what to do but they helped answer all my options and questions I had.
Reviewed Dec. 3, 2019
Very good experience. Very enlightening. I would recommend it to anybody who need help. The customer service agent was very patient and also informative. Thank you guys for everything. Have a good day. Also I hope things go well for my husband and I.
Reviewed Dec. 3, 2019
Thanks for everything you do for me. I appreciate it and is very easy to understand. This is a good thing for me, a new start to get back to normal. Everyone was friendly and helpful with everything that we did and helped me understand how everything works.
Reviewed Dec. 3, 2019
I felt quite comfortable when speaking with someone over the phone from National Debt Relief. Jay ** and Jordan ** were two very nice Representatives that I had the pleasure of speaking to. Jay's personality over the phone made me switch from the 1st Debt Consolidated Program that I was going to go with to the National Debt Relief Program. He made me feel comfortable with asking him questions and he was quite knowledgeable. He was very patient in answering all of my questions and I appreciate that to the utmost! I feel the same way about Jordan **!
Reviewed Dec. 3, 2019
Great job for helping me. I would recommend y'all to a friend, thank you so much. I really appreciate y'all business. Thank you. I feel better now be glad when I am out of debt. Don't never want to get into this shape ever again.
Reviewed Dec. 3, 2019
Jamel and Taylor were both patient and kind as they walked us through the National Debt Relief program. You can tell they want you to succeed and are giving you all the tools you need. I am excited to work with them and will have no hesitation recommending them to others in the same situation.
Reviewed Dec. 3, 2019
Everyone was super helpful and kind. I feel a sense of relief after talking with them. I was drowning in debt and they gave me a solution that works for my family. They answered each question I had calmly and didn’t judge.
Reviewed Dec. 3, 2019
National Debt Relief is a quality company who is working with me to resolve my debt. They are very professional, and they do not make you feel worse than you already do about your situation. The process was very simple and easy to navigate.
Reviewed Dec. 3, 2019
A giant weight has been lifted off my shoulders. Thank you so much! Everything has been so easy and a wonderful experience. I would definitely recommend to anyone! I have no idea what I would do without the help of National Debt Relief.
Reviewed Dec. 3, 2019
The people I spoke to were very friendly and helpful. From start to finish they were professional and kind. They made me feel comfortable about my decision to finally jump in and resolve my debt problem. Answered all questions and thoroughly explained the process. I’m excited to finally repair my credit and get my financial situation back on track.
Reviewed Dec. 3, 2019
Anthony was Very helpful, pleasant and knowledgeable. Made the entire experience pleasant and quick, he answered all of my questions and was very helpful assisting me with setting up my online acct.. I would definitely recommend this company to friends.
Reviewed Dec. 3, 2019
I am ever so grateful for National Debt Relief for all that they were able to do for me! I can't wait to start making my payments and getting my debt paid off and back on track! Thank you to all those who helped me, I don't think they understand how much I appreciate them!
Reviewed Dec. 3, 2019
I had concerns on my credit cards and the enrollment with National Debt Relief was beautiful. I liked it. The negotiators are excellent, and I do what they told me. The payment plan is okay, too. I'm halfway through the program already and four got paid off -- I have three more to go. Since working with them, my credit score has been going up a little.
Reviewed Dec. 3, 2019
Rep. Eli was very helpful and patient in explaining the process. I will recommend your services to family and friends. I like the idea of going online and checking my accounts and calling me for approval of a settlement. Thanks for assisting me with my problem.
Reviewed Dec. 3, 2019
You guys were great at getting me started and making sure I understood everything about how this works. Love the easy access online. Looking forward to becoming debt free!! Would definitely recommend you to others. This will definitely take a lot of the stress off from worrying about these debts.
Reviewed Dec. 3, 2019
Very nice and friendly customer service. I am very enthusiastic to be getting out of debt and having a plan. I love the confidence everyone has that they will without a doubt be able to help as long as I stick with my plan/program.
Tabitha, we're confident in our program because we've seen it work repeatedly. We've helped thousands of clients get out of debt. Our system is only half the equation, though. The other half is our clients and as you rightly said, if you stick to the plan, you can succeed here. We're standing by with all the tools you'll need to reach your goals so don't be shy about reaching out. We look forward to working with you.
Reviewed Dec. 3, 2019
I have been drowning in debt for a little while now and I contacted National Debt Relief to help and they have been EXTREMELY nice and VERY helpful with my situation. I have enjoyed the phone calls with them as they have been helping to understand everything I have to partake in, in order to fix this issue. I greatly appreciate their help and patience!
Reviewed Dec. 3, 2019
It's very difficult to admit that you are in a financial bind and unsure of what steps to take to resolve the matter however the team at NDR were very thorough in explaining the process and transparent. I feel comfortable with them advocating for me and in gaining financial freedom.
Reviewed Dec. 3, 2019
I called to inquire about the program and was fully informed. Daniel and Mickey were so helpful and knowledgeable and steered me in one of the most conscious decision that I've ever made. I'm glad they were the persons that assisted me.
Reviewed Dec. 3, 2019
Paul and Camilla were very helpful and made us feel like we were very important to them and took the time to reassure us that we are not the only people that this happens to. It really made us feel valued and like we had not done something wrong.
Reviewed Dec. 3, 2019
I've tried other debt relief places and was sorely disappointed in the service I received. I've had the best experience with National Debt Relief and the knowledgeable and friendly staff. I was fully informed of what to expect in the program and they answered every question completely. They called when they promised to call and worked with me to give me the best pay schedule for me. I'm so glad I found this company and look forward to working with them.
Reviewed Dec. 3, 2019
This person was very thorough and answered questions we had. She was courteous and patient and showed good customer service. She was very patient as my spouse needed to gather bank account info and had to add her to the call.
Reviewed Dec. 3, 2019
I am incredibly satisfied. Changed my life. Professional, understanding, one-stop. Exactly what people who are in debt need. Perfect. I don't fill these out often, so really.. awesome company. Everyone was super friendly, helpful, and thorough. I needed that very much.
Reviewed Dec. 3, 2019
They were very friendly, didnt make me feel horrible for the shape we are in, worked hard to make sure we got the help we needed to be debt free in less time. They had all the answers to my question almost before I asked them. I would recommend this company to friends.
Reviewed Dec. 3, 2019
The representatives I spoke with was very knowledgeable in helping me get on the path to a debt resolution. They helped me understand what my debt challenges were and understanding what I needed to accomplish my goal. I look forward to clearing my debt and getting on the right path.
Reviewed Dec. 2, 2019
The team was professional and took the time to explain everything thoroughly. I understand my program and able to make the payments. The team helped me with my situation and did not make me feel ashamed of embarrassed. They made me feel that debt relief is truly possible for me.
Reviewed Dec. 2, 2019
Max ** and Amanda ** made it all happen; fast and easy and brought me great relief. I literally will be debt free in 42 months. I have been struggling just to pay minimums for many years. I wish I would have enrolled earlier. Thanks.
Reviewed Dec. 2, 2019
I came to NDR to get help from a mountain of debt. The people I spoke with were very nice and explained things so they were easy to understand. I was very pleased with what I heard and signed up to be debt free.
Reviewed Dec. 2, 2019
Updated on 01/10/2021: It’s worth the sacrifice that I make to be able to afford to do the program. They were there when my father had passed away and I needed to take time off work. They were there to help me through that and give me some time off. Every time I called, they asked, “Is there any change?” I feel more relieved now, especially when I don't get calls anymore and I don't have to worry about what I should pay first or when I would get through this. Now, I can see an ending.
Original Review: This is a positive lifetime experience. I feel as though I have a second chance. This is a new debt free experience I have always strive for. I feel as though I have been “born again,” and hope is still alive.
Reviewed Dec. 2, 2019
Both my agents were very helpful and knowledgeable during the start up process and very very nice. They were patient with the process, and they had all the answers to my questions. The process was too easy I can say with their help.
Reviewed Dec. 2, 2019
I was referred by a co-worker to give you guys a call. Veronica ** was awesome! Very helpful and understanding. She answered all my questions in detail so that I could understand just what was going to take place and how everything works. She was very patient with me over the phone being that I was also working at the time I call. Fun and polite made me feel very welcome. I was so thankful to be approved. Thank you so much for all your help!
Reviewed Dec. 2, 2019
Justin and Mona helped out greatly with the process of helping eliminate my debt. They explained the entire process in a way that is simple, easy to understand, and able to resolve any questions I had in terms of how the debt relief program works. I highly recommend them.
Reviewed Dec. 2, 2019
Very clear instructions and anticipated outcomes! I enjoyed speaking with both reps. They made every next step reasonable to understand. I am comfortable moving forward as long as communication remains clear as it has been today.
Reviewed Dec. 2, 2019
This process has been smooth and stress relieving. My experience with Naya was great and pleasant. She has communicated with me clearly and transparently. The welcome call was easy and pleasant as well. I would Most definitely recommend to a friend. This has been a great relief for me and I’m so happy that NDR has decided to work with me to help me relieve my debts and stress. I can’t thank this team enough for what they do!
Reviewed Dec. 2, 2019
Very professional and experienced person named Steve **. I was well informed of this agreement. Steve ** went through the entire process with me and allowed me to ask questions during the entire process. The man who did the welcome process was also very good and very professional. Im sorry I did not get his name...
Reviewed Dec. 2, 2019
Joining the program was an easy process thanks to the helpful representatives. They fully explain all steps to the process and answer any questions. The best part of the process is they dont try and be pushy about getting you to join the program.
Reviewed Dec. 2, 2019
Everyone I spoke with was helpful, pleasant, and respectful. They were never condescending. They made a bad situation better and I am already relieved comparing monthly payments and looking forward to a less stressful future. Your help is much appreciated.
Reviewed Dec. 2, 2019
Very friendly staff and very helpful. Staff reviewed all information in detail. All questions answered. Paperwork easy to access online. I felt my stress level lowering. I would recommend this service to others. I can't wait in a few years to be debt free.
Reviewed Dec. 2, 2019
I appreciated the approach that she took, very gentle and understanding but also informative and respectful. I understand my next steps, what I can expect to happen, and when I can expect to be debt-free. I was driving so I cannot remember her name, but she was so great.
Thank you for sharing your experience, Lindsey. We'll make sure to let the agent know you appreciated her efforts and I'm sure she'll appreciate that you took the time as well!
Reviewed Dec. 2, 2019
Yes I would recommend a friend. They made me feel supported and comfortable and they were really nice. They explain really well the agreements and nothing was really missed. They went step by step explaining everything that I needed to know.
Reviewed Dec. 2, 2019
Debt consolidation. The one who helped me had patience and understanding. She explained it to me very well that I would be able to understand. Hope it will help me and It will be fast action and I will have stress free from debts. Thank you.
Reviewed Dec. 1, 2019
Very helpful with all my questions & concerns with my accounts. Answer my questions effortlessly without hesitation. Jeffrey was really helpful in his explanations with the process. I was lost when I first called but he made it so much understanding with his help. Welcome caller pick up where Jeffrey left off. Very helpful. 5 star rating. Excellent. Excellent. Excellent.
David, thank you for telling us about your experience today. We're happy to hear that things went so well for you during enrollment. Thank you for recognizing the agents who helped you as well; we're sure they'll appreciate it, too!
Reviewed Dec. 1, 2019
Superb & professional company, easy to deal with & highly recommended for both customer services & services offered! I believe that this system will work best when followed properly & I believe that National Debt Relief is a great company to help with managing debt/eliminating debt. Thank you NDR.
Thank you so much, Marawan! We can't thank you enough for the endorsement and we're sure your advice is appreciated. Feel free to reach out if there's anything we might be able to do for you!
Reviewed Dec. 1, 2019
While on the phone with NDR representatives, they were extremely helpful and honestly cared about helping me get out of debt and always had the best interest of the customer (me) in their mind. Thanks NDR for helping me to get out of debt.
Reviewed Nov. 30, 2019
The process was very easy and I can’t wait to get through the program! The staff was very friendly and knowledgeable throughout the whole process making it easy to understand terms and conditions. I was very pleased with my service through National Debt Relief.
Reviewed Nov. 30, 2019
Very informative and transparent. I felt as though I was truly being helped and my experience felt personalized. The only drawback is some of the footwork that I would have to do during the debt settlement process. For people who are trying to resolve their debts this process is daunting and almost seems desperate to the detriment of one’s financial wellness. If one is able to pay off their unresolved debts without enrolling in a program like this go that route, but if this is the only option available by all means pursue it.
Reviewed Nov. 30, 2019
Both were very knowledgeable, courteous and walked me through the process of what I could add, how the program works, and what do to next. Initially I did not have enough debt to be part of the program, but as I looked through my accounts and found other medical bills, I was able to call back and be approved for the program.
Reviewed Nov. 30, 2019
This was a very easy experience and the representatives are very helpful and knowledgeable. They answered all my questions and were helpful. I recommend to any one in a financial situation to call and get help from this company. The program is minimal time and low payments.
Reviewed Nov. 30, 2019
So far this process has been very easy. Catina was very helpful and patient with me. Explaining every page in a clear voice. Make sure I understood every word before she continued. Had a follow up call Saturday 11/30/19. I appreciate that very much.
Reviewed Nov. 30, 2019
Very professional and easy to understand the account managers speaking well. I would recommend to a friend. A bit lengthy but understandable. So far everything feels like I am moving in the right direction. The account managers were professional and polite.
Reviewed Nov. 30, 2019
After I spoke with Ryan ** and proceeded with my contract, feels great to know that I'm doing something great for myself and the company I owed money too. I wish I knew sooner about this company and the program they offer for people like me who fell through hardship due to lack of work.
Reviewed Nov. 30, 2019
My husband and I had a great experience with the staff that helped us get started. We can't wait to be debt free. We appreciate the patience and knowledge we were given. Allen good was amazing. Thank you for all your help.
Reviewed Nov. 30, 2019
Great experience. Very helpful. This is great for people who are in debt. Should have done this a long time ago. Was not getting anywhere with minimum payments. Thank you for giving me the chance to make my credit good again.
Reviewed Nov. 30, 2019
Very happy to get this started. :) Thank you so much for taking the time to help my wife and I. Please. I will be talking to you from time to time for questions on this program. Thank you again for your time. I look forward in staying in touch.
Reviewed Nov. 30, 2019
We just started our journey with National Debt Relief but they have been very easy to work with and helpful. We feel hopeful that we can finally get out from under the mountain of debt we've been living under. Thank you!
Reviewed Nov. 30, 2019
With this being a situation I never thought I would be in. I Thank you for being friendly, understanding and informative. Now I feel like there is a little light towards the end of this tunnel. Looking forward to a new beginning being debt free.
Reviewed Nov. 30, 2019
Everything was clearly explained and Juan showed great patience with me concerning the phone issues that I had during our conversation. I appreciate the assistance given by both he and the representative who provided the Welcome call. Thank you, D **.
Reviewed Nov. 30, 2019
Everyone I spoke with was wonderful. They made sure I understood everything and asserted any questions I had. They took me step by step through the process and gave me hope at the end of the tunnel. They definitely have the client's best interest in heart.
Reviewed Nov. 30, 2019
National Debt Relief took my debt and gave me an estimate of what it was gonna cost me per month and I accepted. However, I was not happy with the explanation as to their charges because they just gave me a percent that they were gonna charge and it seemed like there were a lot of other charges that I was not aware of. Another thing was that I did not get the actual conversation in writing, it was just on my telephone. But when I called, they answered my questions. The program has negotiated my settlement with the credit card companies. I pay one amount per month and then I don’t have to worry. I should be close to the end now. The last time I asked, I only had two credit card companies that were outstanding that had not been negotiated and, of course, I was still paying on some. I'm glad it's almost over.
Reviewed Nov. 29, 2019
Everyone I've worked with so far has been fantastic. Rachel ** is friendly and knowledgeable, she made me comfortable from the moment we spoke by phone (and I don't like talking on the phone!). She's answered every question and is very prompt, I haven't had to wait for responses because she responds quickly. The person I worked with on the phone to confirm information and be certain I was clear on everything (my apologies that I didn't write down her name) was also wonderful to work with. She was clear, was able to easily and completely answer every question and concern that I had.
I feel like I understand the program and believe that it is the answer for me. I look forward to working with you until my debt is resolved. I'm pleased that I chose to work with National Debt Relief. All of my experiences thus far have been positive and I absolutely will recommend NDR to anyone who is in a similar difficult position such as mine. Thank you for the assistance thus far!
Reviewed Nov. 29, 2019
Easy. Fast. Simple. I wasn't feeling lost like I couldn't understand. They made it very simple. Definitely recommend them if you are needing help. It wasn't ridiculously hard to get help like with other programs. Didn't make you feel ashamed for needing help. Very understanding.
Reviewed Nov. 29, 2019
Please... if you are feeling overwhelmed and under water with your debt, take the time to talk to these amazing people. They are completely without judgement and only want to help you. Several times during my call Bryton stopped and made sure that I was OK, and he wanted me to know that my feeling mattered. Whether we like it or not, our money is a reflection of us, and when we cannot move forward, we feel shame and guilt. The NDR associates that I have talked to, all of them have treated me as a person, not as someone not paying her bills. A weight has been lifted. Thank you.
Reviewed Nov. 29, 2019
The representatives went too fast through the process and had to stop them several times in order to write notes and ask questions. They were both nice and patient but seemed rushed to try to understand the service and agreement.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 29, 2019
The person who took my call was very thorough and made me feel very comfortable about the whole situation. He also took his time explaining the process. And the welcome call was also very thorough and gave me very good guidelines as to how the process will work.
Reviewed Nov. 29, 2019
Krista was very good with the process and I felt known. With "Yunera" I felt more like a number as she never mentioned my name after I heard her say Ms ** and I requested she call me Beverly. Thank you.
Reviewed Nov. 29, 2019
I contacted National Debt Relief and was greeted by very helpful staff who ensured I knew exactly what was going to happen and how I can get help if I need it. Thank you for your excellent, polite service. I would recommend their services to anyone.
Reviewed Nov. 29, 2019
Just want to say, everyone I spoke with at National Debt Relief are professional and polite. Looking forward with working with them. They are going above and beyond to make my life better and can't wait to be debt free again.
Reviewed Nov. 29, 2019
Everyone I have spoken with to initiate my debt relief program with National Debt Relief has been very thorough and patient as they explain in detail every step of the process involved. They have taken the time to answer all my questions and respond quickly when I reach out to them for further answers to my concerns. I have also been given advice on what to expect next so there is no confusion. I would recommend National Debt Relief to all my family and friends who are seriously seeking debt freedom.
Reviewed Nov. 29, 2019
Clinton was amazing in helping my husband and I fully understand the benefit of this program and helped us take the first steps in being debt free! I highly recommend Clinton to anyone that needs any help in this process.
Reviewed Nov. 29, 2019
Roy ** has been absolutely wonderful to work with, and I also had a very nice welcome call with Jamie. I look forward to working with Roy and the rest of the team at NDR. Roy is so knowledgeable and takes great care to make sure all the details are covered.
Reviewed Nov. 29, 2019
My husband and I had lost our income and therefore fell behind on a lot of our bills. National Debt Relief really gave us a peace of mind and understood the situation that we're in. I am extremely grateful for this program. We can finally see the end of a really long tunnel and I cannot thank them enough for that. The staff that helped us were very knowledgeable and compassionate and understood our needs. Thank you National Debt Relief. You really helped my family keep food on the table.
Reviewed Nov. 29, 2019
Thank you for having great customer service. Every time that we talked to some one they were very friendly and to the point. When families are going through a rough time it's nice to know that some one is there to help you.
Reviewed Nov. 29, 2019
I first started by speaking with Shahar, who explained my options to me, and was very patient with answering all of my questions. He helped me find the best solution for my debt! On my welcome call, I had the pleasure of speaking with Ronald. He went over everything in further detail, and made certain I knew the entire process as well as how they work to settle my debt. Overall a great experience, and I feel less stressed with the amount of debt they are helping to settle!
Reviewed Nov. 29, 2019
I was in a hole with no way out and decided to call National Debt Relief. They made the entire process easy to understand and explained how each step works and what to expect. I will recommend other people to National Debt Relief.
Reviewed Nov. 29, 2019
Had a great experience, was properly informed about everything and all my opinions. I was asked multiple times if I understood what was being said. I had all my questions answered by the representative. She was very well informed and made me feel confident about continuing to trying and get with the program.
Reviewed Nov. 29, 2019
National Debt Relief was good but the process was a bit slow. I canceled it about six months ago. I just couldn’t afford it anymore. But I got some of my stuff paid off.
Reviewed Nov. 28, 2019
I am satisfied so far. I won’t have an actual review until I am debt free. The service was great from each person I talked with. Everyone seemed genuine in their case to help me succeed. Thank you for that assistance and patience so far.
Reviewed Nov. 28, 2019
Working with NDR has been nothing short of amazing. I definitely feel a sense of relief knowing I have them on my side. From the counseling to the recommendations and customized plan, I was treated like a human. Stellar customer service!
Jasmine, thank you for this. It's always so gratifying hearing from clients like you who we've been able to give a sense of relief during a very trying time. Our agents are standing by to help you in whatever way they can, so please don't hesitate to reach out if you need anything.
Reviewed Nov. 28, 2019
Mr. A. ** was an amazing individual. Very professional. Even the young lady that answered my Welcome Call was amazing as well. They were some fine people and would love to have them at all times. Blessings! Ms. Faitafa **.
Reviewed Nov. 28, 2019
Everybody was so kind from the set-up process to the very end. I knew the money was coming out every month, and they would call and let me know when they had finished up or made a deal with one of my creditors. They would always call, and sometimes, they have anybody on the phone, that they just wanted to tell me about something, then I’ve had to call back. If you wanna tell me about something, be on the phone to tell me because my time is important. I may not have time to call back. But other than that, everything was really wonderful. Everybody was nice and accommodating when I’ve had questions, and it was a nice experience.
At the end, I negotiated with American Express and told them I’d pay the debt off, and I have $900-some less. I had one creditor that I owe, probably $1,500, $1,600 to, and National Debt relief made it all for the tune of $900, and I took it. Some other folks have asked me about the situation. I’ve highly recommended National Debt Relief. I’m very happy with them.
Reviewed Nov. 27, 2019
Both Eddie and Jay were very helpful thorough knowledge and very accommodating with help along the way. Even Ann. All three were on top of me. Paving my way to success. You have an outstanding team.. I appreciate them greatly.
Reviewed Nov. 27, 2019
I feel like the world has been lifted off my shoulders. NDR has given me a way to settle my debts. I would recommend everyone who feels they are lost in debt to give them a call. Peace of mind is what you get.
Reviewed Nov. 27, 2019
DO NOT GO WITH NATIONAL DEBT RELIEF! Don't do it! Find another company, find another way! This company is absolutely horrible! They try and talk you into saving 50% and in the end, after 4 years of endless phone calls, I have paid $1,000s of dollars MORE than what my original balance was! Customer service reps are rude, unhelpful and misinform you. When you call back they have no record of you calling nor what that person said. Even after starting each phone call with, "This call is being recorded." I have asked them to pull recording to explain what was told to me and they can't find them. Dozen and dozen of calls, they can't find. This company hides so much in the fine print. Your original balance will increase and the creditors will continue to bill you interest and fees, all of which you will be subjected to pay.
I have been in this program over 4 years. I've had to go to court for two credit cards and I have paid well over my original balance, and you still have to pay a 23% fee to National Debt Relief. Mind you my balance wasn't even that high for these two cards when I enrolled, around 3,100 for one and 3,200 for the other. In the end I had to pay $7,275 for both and I had to miss work and attend court because I got a summons for the two cards. I paid close to $1,000 more than what I owed originally! How is that saving me money? I am sure you work very hard for your money. I know I do. Please look into different options and stay away from this company. If I could go back and do it differently I would in a heartbeat. And I wouldn't enroll with this company! I gave it one star only because I had to, they deserve no stars.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Nov. 27, 2019
Very helpful, friendly and explained the process fully from start to finish. Made me feel very comfortable and ready to get started with the program. I look forward to the seeing the settlement process, finally putting this debt behind me and having a fresh start going forward.
Reviewed Nov. 27, 2019
Nathalie and Stephan were both very patient and answered questions as I asked them. They had good telephone voices so I could hear them well. They summarized the long, difficult areas. Nathalie had to call me several times so we could go through the application together at work as my computer at work is not working. Very well done. Good employees.
Reviewed Nov. 27, 2019
All reps have been thorough giving a lot of information, always asking if I had any questions. Also very understanding and polite. Gave me all the contact numbers I may need and not to hesitate to call them if I had any questions.
Reviewed Nov. 27, 2019
I was given a great customer service. I received all the information I needed and was answered all the questions I asked. I went through hardships and defaulted with all my cc accounts. I was provided with a settlement plan that reduced my debt to over 14k compared to the 39k minimum payments will get me.
Reviewed Nov. 27, 2019
I had such an amazing and positive experience. Anthony made things so easy and explained everything so well. Thank you so much for your kindness. The entire process was. Much easier and faster than I had anticipated. I can’t wait to get these debts paid off and start fresh.
Reviewed Nov. 27, 2019
Ruben was very thorough and helpful throughout the whole process. He answered each of my questions leaving me with clarity. The whole process was quick and simple. Another plus was that there was no call wait times which is a plus as well. Thanks!
Reviewed Nov. 27, 2019
Was a long but pleasant experience. I recommend it highly. If anyone has debt problems this is the place to go. They want a lot of information from you and it has to be verified but in the end it was all worth it.
Reviewed Nov. 27, 2019
The process so far has been quick, and I trust that the end result will be the same. I’m receiving a lot of information, and I realize I can call on questions and clarity, I also understand that our credit scores will rebound once settlements are complete.
Reviewed Nov. 27, 2019
Thank you to Valerie ** and the Welcome expert who helped us create our account with National Debt Relief. They were kind, patient, courteous, and clear. We understand what we need to do to get out of debt now. Both of these representatives covered all required areas completely.
Reviewed Nov. 27, 2019
I don't think I have a order number, but if everything is as good as it sounds I will be satisfied. I considered bankruptcy and am glad I have a different alternative. I can appreciate this program if everything goes as well as they say it should.
Reviewed Nov. 27, 2019
When you give instructions to them about communication, they don't listen. I TOLD THE GUY NAMED IAN to call on Saturday. But, he didn't listen. Somebody would call throughout the day. I even went as far as to explained to them that I drive a School Bus. I was not planning on doing business until I finally picked up the phone on a break and spoke with MS/MRS KATRINA. Along with her and further research, I decided to move forward.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Nov. 27, 2019
Elijah ** was Very professional and helpful and I feel he understood my situation and assisted me with the best program to help me get out of debt in the fastest way possible. He gave good advice on how best to handle the creditors as they contact me.
Reviewed Nov. 27, 2019
I was very hesitant to use any debt relief service but both Imani and Jordan were very helpful and understanding while guiding me through this difficult time. I very glad I chose National Debt Relief and look forward to financial freedom.
Reviewed Nov. 27, 2019
The team at National Debt Relief has been exceptionally helpful. All aspects of the process have been fully explained and all questions have been answered. I appreciate all of the team members I have worked with especially Kristina and Natalie.
Reviewed Nov. 27, 2019
Everything went smooth. I appreciate this program and its ability to get me debt free easy and stress free. The representatives that helped me were very informative and made the application process very easy. I would not hesitate to recommend this program to anyone looking to become debt free.
Reviewed Nov. 27, 2019
This experience has been made better by National Debt Relief. This is not a place that any of us expect to find ourselves, however it happens. NDR has made this as painless and comfortable as possible for us to start our journey of relieving unsecured debt. The customer service reps have shown exceptional customer service and patience. They have been very thorough in explaining all of the details of how the program works and what we can expect over the course of the next few months. If anyone finds themselves in a similar situation, call NDR.
Reviewed Nov. 27, 2019
People were great and worked well with me setting up my account. Process was easy. This seems to be great program and will hopefully help me reach my goal of being debt free as soon as possible. Thank you for all help and assistance in the process.
Reviewed Nov. 27, 2019
I found National Debt Relief on Quora answering website. I am so very desperate in trying to get a hold on my debt. I gave them a call and Mr. Orion ** was kind enough to talk to me and initially gave me time to think about if this program was going to help me out. Though he called numerous of times to get my attention; I finally answered his call after awhile and he was able to discuss my questions. I decided to go with this program. I am already in a bad way and this will possibly help me out in the long wrong. I would recommend this program for people that have excessive debt. It is an alternative route than doing bankruptcy.
Reviewed Nov. 27, 2019
Very helpful and nice, friendly people that really seems like they care to actually help me. Easy step by step process went through everything thoroughly and now just working together to get myself debt free and in a better place.
Reviewed Nov. 27, 2019
Got myself into debt over the years and it’s just become more than I can handle but after my free consultation, I was made aware of what’s to come and that this program was right for me. Everything is fully explained to you and if you have any questions, please ask them so that you are not left guessing or unaware of what’s happening. As I said this is just the beginning phase for me so as debts are settled, I will provide extra feedback.
Reviewed Nov. 27, 2019
The folks at NDR are exceptional. Very knowledgeable, friendly, and informative. I was totally comfortable with the entire process. Too much debt causes a lot of stress, and I I felt immediate relief after enrolling in this program. Thank you NDR!
Thank you for sharing this, Thomas. It feels good hearing that you felt so comfortable with the enrollment process. We look forward to working with you and helping you get closer to being debt-free in the future.
Reviewed Nov. 27, 2019
Very professional customer service. I was very nervous about applying and going through, but NDR made me feel comfortable and answered any concerns I had. The application process was quick and informative. NDR provides a client portal and it was simple to set up. I look forward to going through the process with NDR. :)
Reviewed Nov. 27, 2019
They gave me a peace of mind and knowledge and understanding about my credit and how to resolve the issues. I thank them very much for all the help. I am on my way to being debt free and being able to live again without worry.
Reviewed Nov. 27, 2019
I had a great experience visiting and setting up my debt relief. The numbers were confusing until we went line by line through each aspect of where and how much I would spend and how much I would save. I am optimistic that my future will be debt free.
Reviewed Nov. 27, 2019
Seth and the other man that I forgot his name was such a big help. They made it where we could understand it and answered all my questions. I'm looking forward to be debt free in a couple years. I understand credit cards better now.
Reviewed Nov. 27, 2019
Good experience getting started with program. Very professional and my questions were answered completely. It was very easy to sign all documents and I feel very good as I start this program. I hope this will help me get out of debt.
Reviewed Nov. 27, 2019
I was getting more and more in debt and I really needed to try to get all my debt timely consolidated and make a smaller monthly payment and try to get all that off of me. I got a letter in the mail and I read over it and I thought it sounded a good thing to do. So, that’s how I got started with National Debt Relief. They looked at the amount that I owed and set me up on a three-year plan. Everything went smooth. The rep seemed like she really cared and that she wanted to help. They were gonna contact all my creditors and make a settlement with them. They take out something I could afford every two weeks. So, they make it easier on me. It's less than my monthly payment. It’s brought it down some and then, in return, National Debt helps me get out of debt. I’m almost a year and half into it. It’s going pretty good, so far.
Reviewed Nov. 26, 2019
Very pleased and will recommend this company to anybody. The staff are fast and professional at all times. This has truly saved me from being forced to file bankruptcy. The future is looking much brighter now! Thank you sooo.... much.
We love hearing reports like this, Bre Anne! Thank you for sharing. We look forward to helping you reach your goal of a brighter financial future!
Reviewed Nov. 26, 2019
Very polite and respectful. Knew the answers to all my questions. Very professional. Made this process very easy to do. Thank you for all your help. Highly recommend to all my friends. Takes a lot of stress off me knowing that I'll soon be debt free.
Reviewed Nov. 26, 2019
Both Lyndsay and Ronald ** were very helpful and informative with the questions I had about National Debt Relief. They answered all my questions and were very professional. I would definitely recommend them. Just like to say thank you again.
Reviewed Nov. 26, 2019
Very pleasant, thorough staff, made me feel like I can breathe again, head is slowly coming above water. Thank you Sarah and Ciara (sorry I think that’s her name). Much appreciated and pray this positive experience continues, I don’t want to get into this predicament ever again.
Reviewed Nov. 26, 2019
Today I spoke with Justin who helped me get started. Justin helped me understand what exactly the program will involve and that I can actually pay off my debt in about 4 years instead of the 20 or 30 years it would be if I tried to pay it all off on my own. He was very nice, understanding and I couldn't have asked for a better person to help me!! I did my welcome call with Christina who was just as nice and helpful in explaining everything to make sure I understood!! Definitely glad I decided to call and get help. I feel so much better! Thank you!!!
Reviewed Nov. 26, 2019
Kirk was was/is very easy to work with and is technically proficient at his current position. Jill and I feel this program will put back in charge of our finances and ultimately pave the way for complete financial freedom. Thanks Kirk and NDR for your assistance. r/Mitchell and Jill
Reviewed Nov. 26, 2019
So far, my experience with National Debt Relief has been helpful and professional. I am thrilled to be able to pay only one payment that will cover most creditors, instead of drowning in individual payments and high interest rates. I have all the confidence in the world that working with them will make a huge difference in mine and my family's lives and help give us all a better future!
Reviewed Nov. 26, 2019
I am looking forward to resolving my debts and becoming debt free. Thank-you for giving me the opportunity to help me. I will cooperate with you and do whatever is necessary to get all the debts settled on the list.
Reviewed Nov. 26, 2019
From the moment I called and began the process the Customer Service Representatives, Terrance ** and Amanda **, have made me feel like I finally made the best financial choice and didn't talk down to me for getting into this position. So much relief, it says it in the name!
Crystal, thank you for taking the time to recognize the hard work our agents put in. We've let them know and we're sure they'll be happy to hear that you remembered their exemplary service.
Reviewed Nov. 26, 2019
Thank you, it was never easier to set up the account, I couldn't be more satisfied. Great customer support. I am going through a divorce and I wasn't embarrassed, thanks for making me feel that I can do better and allowing me to fix my debt.
Reviewed Nov. 26, 2019
The people at National Debt Relief have been incredibly helpful to me during this financial crisis in my life. They answered my questions, and were very empathetic to my situation. They treated me with respect and compassion. I would recommend them to anybody who finds themselves in a hopeless situation that I found myself in.
Reviewed Nov. 26, 2019
Everything was explained well enough and they made sure I understood what was going to happen and with the time frames of what was going to happen and what to do and to know that it will take time to get funds set up and that it will affect my credit score as well. Thank you guys for the help.
It was our pleasure helping you through enrollment, Jennifer. Feel free to follow up any time you have questions, and don't forget to create an account so you can view your details through the portal. If you have any questions around this, please reach out to Client Success and they will advise you further.
Reviewed Nov. 26, 2019
Jeff and the woman who call me today was incredible, professional. I will recommend another person to enjoy this program.
Reviewed Nov. 26, 2019
Very helpful debt relief program. I am so thankful for this program help my credit cards debt. Joel ** from National Debt Relief program is very helpful and patient. Good communication skills and he did a great help for me. Thank you so much.
Reviewed Nov. 26, 2019
National Debt was professional, attentive to my needs and although 2 accounts I was not able to lump together I'm satisfied thus far. FYI please be careful borrowing money from lenders that prey on a consumers weakness in their time of need. I am grateful National Debt provides solutions to problems that seem unsolvable!
Reviewed Nov. 26, 2019
I just applied for the program and they have the best customer service. With the help of National Debt Relief hopefully I will be debt relief. I am thankful for the program and the best customer service the program offers. Thank you national debt relief.
Reviewed Nov. 26, 2019
Everyone was very professional, friendly and very courteous. The employees made me feel that they were concerned about my status. Some of the same questions was asked over and over. This could elevate some time. Everything else was done in an orderly manner.
Reviewed Nov. 26, 2019
The people I spoke with were kind and helpful. They seemed to explain everything to me so you understood the process. My questions were answered. Also, was able to discuss additional possibilities. I felt like I was well taken care of and made to fill important. Additionally, I was encouraged with Henry explaining how many people not in as bad if shape I'm in still use debt consolidation. I appreciate the both of the people who took care of me.
Reviewed Nov. 26, 2019
So far I’ve just signed up with the program. And it has gone very smoothly. Each representative I’ve talked to has been helpful and explained everything in detail not once but 3 times I Beleive just to make sure I understood everything. I’m excited to see what happens. I’ve heard so many reasons not to do this program but depending your situation it could be the best option. They made me feel comfortable and felt I can trust them.
Latoya, thank you for sharing this with us. We're glad to hear that our agents have been so helpful, and we'd like to welcome you to the NDR family. We're also excited to see what the next 24-48 months bring as you complete the program and become debt-free.
Reviewed Nov. 26, 2019
I got great customer service and I am happy with how genuine Sam ** was to me over the phone. I highly recommend this company as they make it easy to follow along and they seem to be sympathetic towards my hardship. I have never done debt settlement before and if anyone ever needs this service, I will definitely refer them to National Debt Relief. Thank you!
Reviewed Nov. 26, 2019
Very professional. Everyone was eager to help. They had lots of good information and made me feel like they really want to help me be debt-free. I wish I had contacted them sooner before it came to this point.
Reviewed Nov. 26, 2019
I was nervous about the process, but after speaking with both representatives, I felt more at ease with the process going forward. I am looking forward to becoming debt-free. I finally see a way out. I am ready to begin. The payments will be half of what I was paying with no end in sight.
Reviewed Nov. 26, 2019
It started very good but lately, I haven't seen the progress with the last two accounts. They haven't settled them yet. There have been a couple issues with one or two accounts that they told me the date that was gonna be paid and then that date changed. So I'm not too happy about that. Even though I paid off six accounts, they keep telling me the excuse there's not enough funds to pay off the rest when I was in the program for four years. And in less than that, I pay half of the bills that I have. I'm not paying those bills that I already paid off, so how come there's no funds for the other ones. And not only that, I've increased the monthly payment from $741 to $1,000.
They should tell me a date that when something's gonna be paid off and it should not be changed later. It happened with one or two accounts. Sometimes when I talk to somebody to any questions, the people look like robots. They are like reading from a script and they forget that they're talking to a person. When talking to somebody, the rep just want to answer the script that they got on their face that they have to answer. That is not the proper way to do business. Everybody has different needs and everybody's problems are different. So I don't like that. I'm not too happy about the way that they communicate. I get way too many emails from offers and advertisement, which I'm already a client of, so I don't like getting bombarded with that.
Regardless of the complaints that I have, National Debt Relief has been helpful for me. But it was never explained to me how bad my credit was gonna get affected, which has been crucial for me. I didn't know that the credit was gonna be that bad. And then, I got an account that I paid off so long ago that keeps showing up on my report. National Debt Relief just repeatedly told me, "Oh, they got three months." I understand that, but why does that still affect me in all the credit reports?
Reviewed Nov. 25, 2019
Everyone I talked to was professional and did what they stated they were going to do. Their return phone calls were prompt and on time. I am looking forward to working with National Debt Relief and completing the program. Jomer ** was very professional and informative. He has a clear understanding of what he is selling to his customers.
Reviewed Nov. 25, 2019
I was so appreciative of all the professionalism and very satisfied how my case was handled. Everything was handled with efficiency and I appreciate that I can call if I have any further questions. A humongous weight was taken off my shoulders. I can breathe. Thank you.
Reviewed Nov. 25, 2019
Everyone I spoke to helped and explained everything to me so there was no confusion with the process. Enrollment process was quick and easy which made a difficult time easier to deal with and understand what was expected with this process.
Reviewed Nov. 25, 2019
The team explained everything in a manner that was easy to understand and comforting. I am confident I will be able to pay off my debt in a reasonable time frame and will recommend the use of this service to anyone who may need it.
Reviewed Nov. 25, 2019
Everyone was nice and amazing customer service. Steven was great. The welcome call was easy. Everyone made a stressful situation better. They had all the information and made sure I did the things I needed to -- so that everything was taking care of easier.
Reviewed Nov. 25, 2019
Your staff was very helpful in making me understand clearly and thoroughly of what was going on. Lydia ** was an amazing aid in guiding me through the process making it very easy and painless. She assured me that I was in good hands and would be taken care of.
Reviewed Nov. 25, 2019
The people were very helpful and patient. They made sure everything was accurate. I thank them for being so pleasant. They were also easy to talk to. Definitely would refer a friend or family member if they were in need for help with debt relief!
Reviewed Nov. 25, 2019
From my initial call, to my welcome call, I received thorough information from both Quan and Christina. Both representatives were able to answer any questions I had. I feel confident to call with any further questions and having my financial needs met.
Reviewed Nov. 25, 2019
Pleasant and thorough. It was a little hard to understand at times because the way she talked sounded like a run-on sentence but otherwise I felt confident in starting the program. The person who most stood out to me was Luis. He was very helpful and never seemed bothered to help.
Melissa, thank you for sharing your experience with us, and we're sorry to hear that your Welcome Call agent was hard to understand. Whenever you speak with one of our agents, don't hesitate to notify them if you're having trouble understanding what they're saying. We want to ensure that your overall experience is as positive and accommodating as possible.
Reviewed Nov. 25, 2019
My first experience with the first steps of the program was very informative. Customer Service Representative were friendly and very helpful in the initial setup into the program. Hope to be out of debt within the time limit scheduled from the program. Thanks.
James, thank you for taking the time to leave a review today. We look forward to working with you and helping you become debt-free within the time frame our agents initially estimated. During your stay here, please don't hesitate to tell us if you need anything, have any questions/concerns or just want to review your progress.
Reviewed Nov. 24, 2019
We recently signed up with NDR and couldn’t be more happy that we did. They were extremely helpful in finding the best solution for us and we are now in a much better place financially because of them. Thank you NDR. And credit.org were the ones that sent us there. They were also a great help in finding a solution to our situation.
Reviewed Nov. 24, 2019
Possesses a loyal customer base and is viewed as the person to go to by returning customers. Excels at following up with customers to ensure they are fully satisfied. Shows an extraordinary ability to understand what customers are experiencing and is able to meet all their needs fully.
Reviewed Nov. 24, 2019
In my opinion they were very thorough. Everything was sent efficiently through emails. I really I really like her they sent all documentation and easily downloaded to my device. They watch you through everything and helped you if you needed it. I would recommend this to any family member or friend that has a credit issue or problem.
Reviewed Nov. 24, 2019
Everyone was very helpful. I appreciated their prompt service. I am glad they allowed me to handle the transaction electronically. We completed all of the necessary information over the phone. This allowed me to have peace of mind and knowing it will be handled well.
This is great to hear, Manuel! We do what we can to make the process as easy and stress-free as possible and we're glad we could accommodate you. Please don't forget to check in periodically for updates. We'll reach out when there are items you should know about but for routine updates, you're more than welcome to do this at your convenience.
Reviewed Nov. 24, 2019
I was extremely nervous and had so many questions. My customer service agent Yasha was great. He kept me informed of every step and answered all of my many questions. He was patient and not pushy. Which is extremely helpful in these type of situations. I did not feel rushed or pressured to make a decision.
Reviewed Nov. 24, 2019
Very professional and thorough. I was informed of every step and phase throughout my initial phone calls. I love how they broke down the years and the amount of money I would be spending if I were to only do the minimum amounts that I was doing.
Reviewed Nov. 24, 2019
I worked with Vanessa ** who was very patient and very helpful as I navigated the process, especially during my difficult time. My welcome call person was equally as amazing. I was able to set up a plan that will give me more financial freedom by the time I retire.
Thank you for recognizing Vanessa's efforts, Barbara. Our agents genuinely appreciate when you remember them and mention them by name. It's a great feeling! We're happy to hear that your enrollment went well. Welcome to the National Debt Relief family! We look forward to working with you.
Reviewed Nov. 24, 2019
From the first moment we called, the National Debt Relief crew was amazing! Professional, informative, and overall significantly easier than I thought it would ever be. Shoutout to Ash and everyone else who made this amazing! I would definitely recommend them to anyone going through the same situation we are!
Reviewed Nov. 23, 2019
Very informative and helpful. Everything was explained clearly from beginning to the end of the process. All of this made the decision easy for me to go forward. I have already recommended a few people I know with similar issues. Thank you once again.
Reviewed Nov. 23, 2019
Between my enrollment and welcome call I had this afternoon, everyone was GREAT! I so Appreciate the hard work and dedication from Marcus from staying late to help me enroll and my welcome call assistant (sorry I forgot your name!!).
Reviewed Nov. 23, 2019
Great I had so much help and information and was very helpful. Loved I’m so thankful and ready to get this process started... I have been stressed and didn’t think I would be able to get help but now I am able to get help.
Reviewed Nov. 23, 2019
Very helpful. I believe this will help me in the future and I will live debt free and have no more stress and worrying about how my major bills will get paid. I want to thank everyone that help me realize how very helpful this program will help... Thank you to both gentlemen that help me. Al ** & the Client Success Team.
Reviewed Nov. 23, 2019
The folks at National Debt Relief was very helpful and kind. They was very patient and helpful with me and I would highly recommend their service to anyone needing help with their debt. They help me save over 5k in interest fees.
Reviewed Nov. 23, 2019
It was great, jay and Robert made me feel comfortable about my life changes about to happen in two years and I’m ready to see how my future going work after this credit transformation ends. They was very patient with me and answered all the questions I wanna to know.
Reviewed Nov. 23, 2019
I enjoyed everything so far. It was straight to the point and I understood everything that I needed to know. The main thing I liked is that I can make early payments. That is the main thing for me because I plan on paying this off as early as possible.
Reviewed Nov. 23, 2019
My NDR agent, Owen ** and follow up caller Anna, were very courteous, informative, and kept asking me if I understood every aspect of their offer....I do not know my order number and I looked at every document in my file; I email Mr. ** asking him for that number and I have not heard in 3 days.
Reviewed Nov. 23, 2019
The process was easy and all reps were extremely helpful and transparent. The process was simple. I was very happy with the fact that I was given a direct number to reach out whenever necessary, as to avoid the hassle of calling a 1-800 number and listening to teleprompters. I am extremely excited for my financial future and hope to finally establish a savings.
Reviewed Nov. 23, 2019
The team members I spoke with were clear and easy to understand. Everyone was knowledgeable, understanding, respectful, and very clear on what the debt relief plan would entail and how it will work. I appreciate being treated with kindness and respect.
Reviewed Nov. 23, 2019
Congratulations and Thank You to Marcus ** for not being pushy, Also for all his knowledge of the program. Thank You for being so compassionate.. Also Thank You to Mona in the Welcome Center. Knowledge is a Powerful Thing.. Glad I found you guys!
Reviewed Nov. 23, 2019
I am currently very satisfied with the service I am receiving so far. Between people that I had a conversation with was very helpful and I truly appreciate it. I am excited to get rid of my debt and I can't want to see what amazing things the program can do for me.
Reviewed Nov. 23, 2019
Jay **. Very polite and took his time to explain the smallest details and made sure we understood every step. Very proficient and professional in his people skills. Catered to our every question and gave us a clear and concise answer.
Reviewed Nov. 23, 2019
I left and returned with open arms!!! Thank you for welcoming me back!! Definitely would recommend to friends and family!! That personal touch!! I felt truly cared for. I trust and have confidence in your service. Thank you Jay and Greg!!!
Reviewed Nov. 23, 2019
First person I spoke to which helped me with initial paperwork was great. He was knowledgeable and patient and helped me understand the process. I have since found another account to add to my list of creditors and I haven’t received a response or call back. I also do not know if I’ve finished all the forms I needed to sign to get started.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Nov. 23, 2019
Daniel ** was very helpful. He knows his job and does it very well. He needs a raise. He covered everything needed and know all the answers to my question. It was all finished in one night. The welcome lady which I forgot her name was nice and also know everything needed.
Reviewed Nov. 23, 2019
I was worried when signing up for this but after talking to Justin who is our counselor he made me feel at ease, answered all my questions, was very kind and compassionate and considerate to all my needs and worries when I called. I now feel so relieved and less stressed thanks to National Debt Relief. This company is amazing!
Reviewed Nov. 23, 2019
Darnell and Chantel were great to work with and explained everything to such detail. I felt I completely understand the agreement. They were very quick to explain all my ?’s. Would recommend to others. They went over each segments of the contracts and assisted me with setting up my personal portal. Once again, they were exceptional to work with during this entire process.
Reviewed Nov. 23, 2019
They've been very helpful, and they've been giving me a lot of good advice. Other relief company didn't wanna take my account because they said I couldn't afford it because it was too much. But NDR made arrangement so I could pay the minimum and they did something I could afford. The customer service was really good. They explained everything to me, and they answered my questions. The only thing is they told me every time the account get off, it will be taken off out of my account. And a lot of the accounts has already been paid is still on my credit. I'm not happy about it. They told me after six months of working with them, I would be seeing change in my credit. My account has been gone but my credit is still bad. But everything else is fine.
Reviewed Nov. 22, 2019
Darryl ** was professional, courteous and patient. Give her a raise! 5+ stars. Sabrina was also thorough, our talk was much shorter and had previously gone over pretty much everything with Darryl. 5 stars. I'll stay in touch with Darryl as I seem to know her the best. If I have any questions or need some understanding about the process now and or later.
Reviewed Nov. 22, 2019
Everyone I talked to on the phone was very nice and made everything very clear. It was easy to get things going to help with my debt. I received a call very quickly after I inquired online. Communication over the day was clear and done quickly. Within a few hours, I was all set up with the program.
Reviewed Nov. 22, 2019
I put myself in a bad financial situation and every time I tried to get out I just dug further in. I reached out to National Debt Relief and haven't looked back! The initial representative I worked with Gedy was wonderful! She definitely knows her stuff! I feel like a huge weight has been lifted. Thank you!
Reviewed Nov. 22, 2019
Representative Connor ** was so helpful guiding us through a difficult time on deciding to get help with our debts, very informative and patient with our questions. Also spoke to Amanda ** of the Client Success Team and she was very pleasant and reiterated everything we reviewed with Mr. **. It made us feel at ease when the whole application process was done.
Reviewed Nov. 22, 2019
This team is great. Communication and transparency is crucial for me when dealing with companies and they delivered on both. They make and explain everything thoroughly and easy to follow. They helped me find a great option for my specific situation.
Reviewed Nov. 22, 2019
All involved were very helpful and patient in the process. They made me feel comfortable in my decision to work with them. I would recommend them to anyone who wants to get on the right track when it comes to their debt.
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