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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 91 Reviews 17635 - 17835
    Verified purchase
    StaffTransparency

    Reviewed Dec. 24, 2019

    We worked directly with Jason ** and he was able to explain everything to us clearly. Our experience as a whole has been so smooth and very helpful. We have had such a weight lifted knowing that we are finally working towards becoming debt free. Thank you.

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    StaffTransparency

    Reviewed Dec. 23, 2019

    Very helpful and explained everything clearly. Made sure my sister received great monthly payments for her hardship. I would recommend to anyone going through a tough time with credit or loans to contact National Debt. My sister is so happy with a new start.

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    Staff

    Reviewed Dec. 23, 2019

    Would like to say thank to National Debt Relief to help me complete my application. I spoke to two agents. They were very nice. They went over all over everything with me to compete my application. It was awesome. Thank you.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2019

    They did a great job on explaining and being very helpful! I'm glad that I called! They talked with respect and didn't feel like I was being looked down on because of my problems with debt. I would recommend this to anyone in need of getting out of debt.

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    Customer ServiceStaff

    Reviewed Dec. 23, 2019

    Everyone was very helpful and not judgmental. Both representatives I spoke to made me feel better about my situation. Everything was explained to me and my payment plan is easy to manage and if I ever need thing they are just a phone call away.

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 23, 2019

    Everyone was very helpful and answered all questions in a clear and concise way. The forms that needed to be filled out were sent and taken care of quickly and clearly explained. They also explained the possibilities of what could happen.

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    Verified purchase
    Staff

    Reviewed Dec. 23, 2019

    I would recommend anyone that comes into a financial bind to contract this company! It has been easy to understand and everyone I have spoken with has been wonderful at assisting with any questions or concerns I may have had.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 23, 2019

    I called very nervous and not knowing what I was getting into but Isaac explained everything so well and walked me through every step. I was very impressed and recommend them to anyone looking to get help and get out of debt.

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    Staff

    Reviewed Dec. 23, 2019

    The service provided is quite literally a life-saver and the manner in which it is handled is nothing short of excellent. Every associate I spoke to was professional, concise, and courteous. I would recommend NDR to anyone going through a stressful debt situation.

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    Verified purchase

    Reviewed Dec. 22, 2019

    I was at the end of the road when a friend told me about National Debt. They came through with everything I could have imagined. I had gotten myself in debt to a point where there was no way out. They really made my Christmas holiday a happy one. Thank you for everything.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 22, 2019

    I was pleased with the professional service I received from Mr. Alex **. He did an excellent job of explaining the program and the process. He seemed compassionate about my situation and what I was trying to accomplish. Also, he was very patient in answering my questions.

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    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2019

    Great customer service. I have to pay a lot of bills that were not really mine, being ripped off by fraudulent companies, and bogus fees that should be and probably are illegal. I started not to do it because I hate to see these companies get away with fraudulent activities. But in the interest of being debt free, I decided to go ahead and pay them and let God sort them out later. Andre made me see that not paying them just affects me and not the companies, so I opted to go ahead and let them get away with screwing me over and I will handle it a different way and try to get my money back legally where it won't affect my credit score.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2019

    Vanessa ** and the Representative that I spoke today, were both very helpful and have made this process easy. Vanessa, answered all my questions and responded to my phones and emails, quickly. I can now rest a easier knowing that I have applied for some assistants with managing my debt. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2019

    All of the customer service reps who assisted me were knowledgeable and helpful through the entire process. They informed me of everything I should look for in the coming months, and gave me all of the phones I need to provide any creditors, should I speak to them.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2019

    Mr. Issac ** was very patient and helped to alleviate my fears of committing to the program. He was very professional and informative. I was able to understand what the program offered, from my telephone contact with Mr. **. A few weeks later, I received the Client Success Kit and was able to confirm my notes with the information provided in the packet. I was able to use the "Start Here: Steps to Success" as a checklist to complete all the things I needed to complete. Thank you for helping me on the road to resolving my personal debt. I am so happy that I do not have to go the route of declaring bankruptcy. I am looking forward to working with you all and to the day when I am debt-free once again!

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 21, 2019

    Both persons that I spoke to and interviewed with were polite, friendly, knowledgeable, prompt and clear. They were good listeners and attentive. All queries were answered and explained accurately. The choice of functional options and adjustment availability to meet conveniently within a the situation was comforting and reasonable.

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    Verified purchase
    Transparency

    Reviewed Dec. 21, 2019

    My experience thus far has been very good. The service and explanation of what is about to happen was clear on concise...no fluff, just business. I love it. Thank you all. I will recommend to everyone that I know needs help with debt resolution.

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    Verified purchase
    Staff

    Reviewed Dec. 21, 2019

    We were quite satisfied with all the individuals we spoke with to set up our debt relief. Thanks to the company we hope to get out of debt. Everyone was very patient and did a great job of answering questions that we had.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2019

    Just started. So I'll come back later. They were very helpful and detailed on all of my concerns on how the program works and will help. Hopefully this will get me back on track to a better future and will help my credit score.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2019

    Everyone was knowledgeable and helpful in explaining all the process and steps to get started. I had questions and they were handled right away and answered promptly. I feel I made the right decision and will be helped out with comfort in mind.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2019

    I was nervous and embarrassed of my situation, so when I was referred to NDR, I was very hesitant. The first call was amazing! I spoke with Andre **, who immediately made me feel welcome, and assured. He was so patient with me, and I know I was a bit annoying with my questions. I soon followed up with Jamie in the Welcome Call dept, and she was so nice! We had a few chuckles, and it was like we were long lost friends. They both made me realize that this company really does care about their customers, and will go the extra mile! I was called family several times by both, in our conversations. I am only just starting this “journey”, but I know that I am in the best hands possible! Even though I’m still embarrassed at my financial situation, I know that I have the best people in my corner with me! I wish there were more companies out there, that were like NDR! Thanks to you all!!

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    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2019

    They were very helpful and knew their jobs. The young lady was fast with get me processed in the program. And the young man did a great job as well with the welcome package. They gave me all the information I needed to be successful in the program. Thank you!!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 20, 2019

    Updated on 01/10/2021: I really appreciate everything that they do for me because it's really, really helpful. Now, my finances are organized so everything looks better than the beginning. Everything is about the trust. I looked at two other companies before choosing National Debt Relief. But I received emails or excessive calls or too much pressure from the other companies. They didn't give me a time to read the document. After a year of working with National Debt Relief, my credit score is little by little better. Now I know how to manage my money better.

    I pay every month to National Debt Relief and it's just one payment, so that's really good. When we were working on the payment amount, National Debt Relief always said, "Okay, that amount is good for you? If not, we can modify or we can extend to more months or less months." They let what you prefer, so it's really good. So far, everything is good and much easier each month because I know that I have the money in the account and I don't have to be worried about all the other payment.

    Original Review: It was beneficial I start the program, and everything looks bright so far. Excellent communication and explanation of the times needed. They have a system online that allows seeing the progress, and they prepare me for future events about creditors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2019

    My friend referred me to your website as he just joined recently. He was very pleased and was happy to share this life changing support. Everyone I spoke with was polite and very informative. The wait times were impressively quick, and the electronic phone services were easy to navigate. Overall I had a wonderful experience and would definitely recommend NDR to my family or friends in need of assistance.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 20, 2019

    The customer service rep who helped me was very kind and made sure he explained everything in detail. I felt as though this company really cares for me as an individual and wants to ensure my success in the program. I look forward to seeing how the next few months go.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2019

    Travis and Jamie were so helpful! I had a lot of questions, and they were all answered thoroughly by Travis. I ended the call feeling much better than I did when I answered the call. I am excited, and relieved, to be able to work with National Debt Relief, and without Travis and Jamie, I would be terrified.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2019

    In a very short time, I was able to set up my plan to retire debt that I thought was hopeless. Both individuals with which I spoke were professional, patient and kind. Looking forward to being debt free in under 4 years.

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    Verified purchase

    Reviewed Dec. 20, 2019

    They were quick and helpful. I was panicking with a new baby and not knowing how I was going to keep up on my payments. I now feel like I can breathe again knowing I will be out of credit card debt in a few years!

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2019

    My experience thus far has been conducted in a very professional and courteous manner! I’m very pleased and satisfied with the detail and level of explanations for each of my questions! I appreciate their services and looking for a good relationship for the new year!

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2019

    They explained everything to me so I understand. Very pleased with the handling of the professional of them. It was nice and I was comfortable. I would recommend them to other people that needed help. I am very grateful. I am excited to go on with new life with my new husband.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2019

    Superb experience with Timothy and welcome call representative! Thank you both so much! I look forward to working with the National Debt Relief team, as well as improving my financial life. The team outlined everything in terms I easily understood. They were very helpful in answering any questions I had.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2019

    Jay ** assisted me with my welcome call for the program. He was very informative and patient with all of the questions that I had to ask. This process is definitely very complicated with lots of information to be relayed, and Jay made it a painless process!

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2019

    Almost everyone I know would be surprised that I filed for debt relief. It was a VERY difficult step, as I pride myself in making timely payments for my obligations. Yet those payments are drowning me. My debt is drowning me. Thanks to NDR, I can see a glimmer of hope to get my head above water in just 2.5 years. Owen at NDR was very kind and patient, and seemed to have my best interest at heart.

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    Verified purchase
    Process

    Reviewed Dec. 20, 2019

    I hope this avenue is the light at the end of a tunnel. So far, I am pleased with the decision that I made. In the longer run, I hope it was the correct decision. The BBB had positive reviews. Through this process, I hope I will be just as pleased with the service this company has to offer.

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2019

    The representatives were very thorough in completing and reviewing my application. And explained step by step what is required of me and debt relief. It took me time to accept the fact that I needed help with my situation. I had heard about assistance with credit card but never thought I would have to take advantage of it myself.

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    Verified purchase
    PriceProcess

    Reviewed Dec. 20, 2019

    I would recommend National Debt Relief to ANYONE who is having problems with debt like I was experiencing! They are easy to work with with a very affordable monthly payment! I was on the verge of filling bankruptcy until I talked to N.D.R. And it didn’t take long for me to decide this program was my best option with no long term effects!

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2019

    So far everyone I talked to had been polite and helpful. I would recommend to others to check into your service. This is a difficult decision for someone my age but you've help to relieve pressure. Hopefully, everything forward will be easy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2019

    Had great experience with the employees at National Debt Relief. Real knowledgeable and made sure I understood everything before moving forward. I'm very happy I decided to call National Debt Relief today. I will tell all of my friends about the company because it really works.

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    Verified purchase

    Reviewed Dec. 20, 2019

    I was with a company that was shut down by the federal trade commission. Talking with Andrew put me at ease and was able to help me get a plan started. I am relieved to know that my finances are getting back on track. Thank you.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2019

    If you're going through a hardship and need help, contact National Debt Relief, Michelle was very easy to talk to and she made understanding everything very easy. I highly recommend their service to anyone in need of debt relief.

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    Verified purchase
    Staff

    Reviewed Dec. 20, 2019

    Everything was fairly simple and easy. People were courteous knowledgeable and very helpful, I appreciate the help from National Debt Relief. Unfortunately 2019 was not a good year for me leaving me in difficult situation. I'm looking Forward to the year 2020.

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 19, 2019

    From the beginning to the end, we felt very assured. Our rep helped us understand everything clearly and very transparent with us. They take you step by step, all the way. Explain things thoroughly and all our questions were answered even before we asked!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2019

    Thank you so much for help me get me finance in order. It's going to help me get out of debt so fast. Thank you so much. I recommend anybody and that to call everybody I talked to are so helpful and made the process much easier.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    Naya is an asset to your company. She is professional and to the point. A pleasure doing business with her! She provided all of the answers to my questions. She informed me of the payment timetable and amount. Would return if needed.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    I did not ever feel that I was being put down for having debt. Everyone was very helpful and answered my questions to my satisfaction. Bruno and Natalie were very easy to talk to and deal with. I would recommend this service to anyone in need.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    All answers were answered and I feel as if everything is going to work out for the better. The representatives were very friendly and helpful. I would highly recommend them to anyone who is going through the same situation and was looking for help.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 19, 2019

    What a smooth process this was in a time of need! Gary ** was awesome to get the ball rolling and complete the process. The welcome call with Donnetta was awesome as well. Thank you both for everything. I would recommend this program to everyone that becomes over their head in debt. I was laid off after 8 years at one company, then the next company closed after 4 years of service, after a buy out by another company. You are a lifesaver for me and again thank you very much!!!

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    Verified purchase
    StaffProcess

    Reviewed Dec. 19, 2019

    Asking for help when it comes to financial problems is a huge hit on a person's self-confidence. However, I felt like the people I talked to at National Debt Relief never treated us poorly because of the situation we had gotten into. I really appreciate how kind everyone was when we were deciding what route to take to financial freedom and how helpful they have been since we have started the process. I feel like we can trust them to do what is best for us and our family to help us get out of debt quickly.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2019

    I just got started but my experience so far with National Debt Relief has been very good. Everyone was very helpful and made sure to explain and answer all my questions. I hope that everything can be solved and goes well. But I trust that it will be done!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2019

    Speedy, helpful and very understanding And great attitude, caring and very respectful. Speedy call backs. Emails prompt. Very experienced. Thank you oh so much for a company to help people like me. That find theirselves in hardships. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 19, 2019

    I had a great experience with Anna. She was very nice and educated in her role. Thank you for making this process so easy. I can't wait to get of debt. I look forward to the future, thanks again National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    I have just made my first step by contacting National Debt Relief. I have only spoken with 2 representatives (Darius and Jay) to get me started and so far I am very impressed by their professionalism and willing to get me through this! I am feeling better and less stressed about my situation knowing I’ve made this step!!

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    Verified purchase

    Reviewed Dec. 19, 2019

    My experience with NDR was very refreshing knowing that my debt will be cleared in 2 years. All personnel involved were a delight to deal with. I was very pleased on how my profile was handled and how NDR made you feel important.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 19, 2019

    Our NDR representative was thorough, knowledgeable about the program, and reassuring at the initial communication. We felt relief after the first conversation. Customer service is above standard, and the extent of the program is a perfect solution for us. All of the staff we have been in contact with were genuinely friendly and helpful.

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    Verified purchase
    Customer Service

    Reviewed Dec. 19, 2019

    Great customer service. I have been stressed out about my debt for so long and my only regret about getting started with NDR is that I didn’t do it much sooner! I work in customer service as well and this is how you do it!!!

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 19, 2019

    Taj was great. Answered all of my questions and this will make a huge difference in my life. I appreciate the great communication from the company! There seemed to be no rush and I was able to sit and think things through with my wife.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2019

    Everyone was more than willing to answer any questions I may have had. No one left me in the dark with as what to expect from here on out. I was very pleased with the timely manner in which everything was dealt with.

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    Customer Service

    Reviewed Dec. 19, 2019

    We had an agreement in place to settle an account, we verified the agreement but National Debt never paid the agreement. After we contacted them numerous times we had a supervisor who was “going to look into it and get back to us the next day”. A month after the supervisor was supposedly going to call the next day they reached a settlement agreement for $500 more than the original agreement and it only took them 4 extra months. There is nothing we can do because we signed up for a loan with their lending partner and would have to pay back everything if we cancel. Customer service here was very poor.

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    National Debt Relief
    Response from National Debt Relief
    Hello Michael,
    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen.
    Unfortunately based on the information provided we are unable to locate you in our system.

    Please contact us directly at 888-660-7427, thank you.

    Verified purchase
    StaffProcess

    Reviewed Dec. 19, 2019

    Both people I spoke with were very thorough in explaining the program. I’ve fallen on some hard times with my debt and this is going to help me manage it. I’m finding that this will be the best alternative to bankruptcy. I will definitely recommend in the future.

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    Verified purchase
    Transparency

    Reviewed Dec. 19, 2019

    I felt as National Debt Relief had my best interests in mind as they walked me through step by step of ALL of my different options that are available to me separate from National debt relief. And made completely clear this processes. Thank you national debt relief.

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 19, 2019

    They both were very helpful and attentive to my needs. They both explained very well all the steps that are going to happen. I will highly recommend you guys to friends and family. I am positive I took the correct steps and talked to the correct people.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2019

    Great customer service with all the staff I had the chance to speak to. They answer all my questions with the same attitude and they make me feel secure. I will recommend the company to my friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2019

    It was great service and I'm looking forward to see what the future brings. Customer service was very friendly and very caring. Worked out great. My account person Sam did a great job explaining everything in detail. My welcome call was also great. The caller related to me and was very caring and a great overall person.

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    Staff

    Reviewed Dec. 19, 2019

    Admitting that we were mishandling our money was embarrassing, but a necessary first step that compelled us to call National Debt Relief. Their friendly, informative, helpful staff helped us breathe a little easier today, and showed us a light at the end of our debt-filled tunnel. We've only just begun, but I'm optimistic we will be able to pay off our debt earlier than predicted now that we have help.

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    Verified purchase

    Reviewed Dec. 19, 2019

    From beginning to the end I had a very positive experience. This inquiry was a day before I was to have a consultation with a bankruptcy attorney.. I was becoming overwhelmed by debt. I would encourage others to try this if you are thinking of filing bankruptcy.. Let that be your last resort.

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    Verified purchase
    StaffTransparency

    Reviewed Dec. 19, 2019

    Very professional, sincere employees. Welcome employee, Nancy, would pause to ask if I had questions. Eddie ** was also very in getting me started. Both employees with whom I spoke very very knowledgeable about National Debt Relief and explained everything clearly. I would recommend this company to my friends.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    I was extremely satisfied with both agents I spoke to. They were professional and patient with me. I understood what they were saying and they were very helpful. I would definitely recommend this service to friends or family who might need it.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2019

    During our enrollment call, Michael was extremely patient and friendly. He made us feel like we were part of a team and that this goal of ours was reasonable and attainable. Mickey handled our welcome call and was thorough and very knowledgeable. She explained everything in depth and was very sweet.

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    Verified purchase
    Staff

    Reviewed Dec. 19, 2019

    Fantastic service from Steven and the lovely lady who did the welcome talk. Thank you guys! We can’t wait to get everything started. It’s very nice to not have to go through and not have to deal with automated responses.

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    Verified purchase

    Reviewed Dec. 19, 2019

    Well informed about my options and recommended with the best option for us in our situation without filing for bankruptcy. The total savings in the time it will take to pay off or debt was astronomical. Compared to what we were going to pay if we did utter on or own. Thank you for information to help us make our decision to use National Debt Relief.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 19, 2019

    Sam and Robbie were very professional. They explained the process thoroughly, and were very easy to work with. Almost all forms were electronic, which made the process that much easier. I look forward to working with this company for the next 4 yrs or so.

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    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 19, 2019

    I was drowning in debt, stressed about my financial well-being. Called National Debt Relief and spoke with Rashad **. He was knowledgeable and super friendly. He answered all my questions and explained the program and how it works. After registering with the program I felt almost immediate relief and felt like I was going to be financially okay for the first time in a long time. I truly feel like National Debt Relief has my back and my best interest in mind. I highly recommend National Debt Relief. Thank you!

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    Staff

    Reviewed Dec. 19, 2019

    My experience was great and they have great help! They did a good job explaining to me what I needed to do and how to do it. Hopefully in 3 years I can become debt free and not have to pay any more bills.

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    Verified purchase
    StaffProcess

    Reviewed Dec. 19, 2019

    So far so good. A little nervous about the process but the team has been very reassuring and seems to really be there for me. I look forward to end and hope that everything can go smoothly. The extra legal assurance helped a lot too.

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    StaffProcess

    Reviewed Dec. 19, 2019

    I must say at first I had my doubts about the program being able to assist me with my debt, but after talking with Seth ** and Jay ** they convinced me making me a believer and able to sleep at night. Both were very professional and knowledgeable about the program and provided all the answers. I'm a retiree from AT&T and have already notified several peers about the program. So thank you Jay and Seth.

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    StaffTransparency

    Reviewed Dec. 19, 2019

    The first person I spoke with made me feel relaxed and confident. He took his time to explained everything to me. I was so ashamed to talk about this debts and my personal problem which lead to all these. I AM LOOKING FORWARD TO ACHIEVE MY GOAL.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 18, 2019

    Everyone who I spoke to on the phone was very nice. They were very thorough with every explanation that I was given and allowed me time to ask questions. All of my questions were properly answered and the gentleman that was assisting was very understanding of my questions.

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    Staff

    Reviewed Dec. 18, 2019

    Everyone was so helpful and thorough, it really made me feel better about getting back on track. I am so thankful for their time and patience. I will definitely recommend this service to my family and friends in the future.

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    Customer Service

    Reviewed Dec. 18, 2019

    Great customer service. So far I have had a great experience. I am looking forward to seeing how this works out. This I hope will be a way that I can get past the trouble with my credit and be able to move on.

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    Customer ServiceProcess

    Reviewed Dec. 18, 2019

    I am extremely nervous about this experience and hope that I will succeed with this program. I have no late payments listed on my credit report which I am extremely proud of, unfortunately I am told that to get the program to work, I must become delinquent, this is obviously the scary part, but my hope is that you will pull me through this tough time. It has been very difficult to keep up with the many creditors I have that call me the day after payments are due 3x daily until the payment is made.

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    Staff

    Reviewed Dec. 18, 2019

    Everyone I have spoken with has been very friendly and professional. I would recommend to a friend. I have been struggling with doing this as it is not easy and your associates have made the transaction easy. Thank you for all your help.

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    StaffTransparency

    Reviewed Dec. 18, 2019

    Nilsa walked me through everything with such kindness and professionalism. She nurtured me and supported me without any judgement in her voice. Anna was also lovely to work with in setting up the account. I'm on my way to being debt free and I am so grateful to your team!

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    Staff

    Reviewed Dec. 18, 2019

    Both Rochanda and Jordan were incredibly respectful and helpful during the enrollment and verification process. We are looking forward to working with this company to resolve our debt in a far shorter amount of time than we were able to on our own.

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    Customer ServiceStaffProcess

    Reviewed Dec. 18, 2019

    The process was quick and easy. Staff was knowledgeable and very willing to answer questions. I'm looking forward to see how this process works out. Should be much better than actually having to file for a bankruptcy. Time will tell if I made the correct decision.

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    Staff

    Reviewed Dec. 18, 2019

    All of your rep were very helpful, not only that, explaining detail on their contracts. They all gave me their names and inspite I asked some repeat question or ask again yet they still be so patient with me, (That is important part).

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 18, 2019

    Although it is a lengthy process, Drew made things clear and simple. She made me feel comfortable in continuing the process. There are many factors I wasn't completely understanding and do not fully comprehend, I feel okay moving forward. The second lady I spoke with over the phone was barely understandable. She was polite and informative but my old ears found it difficult not to ask her to repeat herself several times. All in all I'm comfortable with moving forward.

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    StaffTransparency

    Reviewed Dec. 18, 2019

    Everything was explained very thoroughly. All my questions were answered and information for contacting Debt Relief was given. Professional people assisted me and were very thoughtful in dealing with my situation. They were courteous and always made sure I understood what they were discussing at any given time.

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    StaffTransparency

    Reviewed Dec. 18, 2019

    Both people that I spoke Very helpful and friendly. They were both Willing to explain each section in great detail even after it was explained to me before. Company is dedicated to helping people get back on track with financial struggles to change lives.

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    Reviewed Dec. 18, 2019

    My experience was wonderful. A little lengthy but worth the time and patience. I appreciate the help and detail given to me regarding my issue. It was very insightful and a true relief on my end. I'd recommend this company 100% based on the service I received.

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    Customer ServiceTransparency

    Reviewed Dec. 18, 2019

    Was help very well by the consultants at National Debt Relief. I was nervous when I first made the phone all but they made me very good after they explain the program. So we continue on. Am feeling good so far and hope it works for me.

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    StaffProcessTransparency

    Reviewed Dec. 18, 2019

    They make you feel that you're not alone, and life happens, good people fall, and they help you pick up the pieces, and move forward and work with you through the whole process. They as so transparent, you see where your money goes, and can track the progress to become debt free!

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    Staff

    Reviewed Dec. 18, 2019

    So far great company. Very knowledgeable and explains everything in great detail. Wanted to say thank you to James for making the sign up process very easy. Still a little nervous but I know I’m in great hands with National Debt Relief. Looking forward to working with them and getting my debt resolved.

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    Customer ServiceStaff

    Reviewed Dec. 18, 2019

    I didn't know what would happen when I called but Ms. ** was amazing and helped me understand that I can be debt free. She gave me my peace back. I felt like I was going to drown. She went over my debt. How much I would pay a month and that I can pay bi-weekly. I am excited to get my credit back on track. I understand that it will take time but I can do it. Thank you!

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    Staff

    Reviewed Dec. 18, 2019

    After swimming in debt and delinquent I saw no way out and after a strong reference I called your team and was walked through your program. I'm very pleased with the staff, their kindness and understanding. You have all made this transition for me a lot less painful.

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    StaffProcessTransparency

    Reviewed Dec. 18, 2019

    This is a great program and have some amazing personnel who explain everything to you and are willing to help you with whatever you need making it easy for you and feel safe at the same time. I would definitely recommend it.

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    Transparency

    Reviewed Dec. 18, 2019

    Overall setting up the service was fairly easy and great explained. Now, let’s see how good it will go on settling my debt. I cannot wait to see the experience they give me on settling my debt. I think it will all be good.

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    Customer ServiceProcess

    Reviewed Dec. 18, 2019

    Great Customer Service and they are fast to answer all your concerns. I'm very excited to begin my debt relief program as soon as possible. Will definitely recommend this program to anyone with the same problem as me. This is my last resort for building a better future for myself. I was able to find this program through a coworker. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 18, 2019

    Great experience from the beginning to the end. Franklin ** and client success team and lady who did my welcome call. All were very good. They were very thorough, spoke clearly, explained everything extremely well. I ready to become debt free.

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    StaffProcess

    Reviewed Dec. 17, 2019

    I started this process with a lot of concern and apprehension. I was pleasantly surprised at the time and effort Menes gave to me during the process of signing up for the service with National Debt Relief. I feel comfortable now that my needs will be met and that my debt will be resolved. I am thankful that I had a caring representative that never made me feel rushed. Thank you.

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    ProcessTransparency

    Reviewed Dec. 17, 2019

    I was a little hesitant to get involved in this program but in the end, it was a great solution to an overwhelming situation. Everyone I spoke to was friendly, patient, clear and willing to explain and listen to all my questions. No wonder it is the number 1 debt resolution program in the country!

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 17, 2019

    My customer service representative was very helpful and friendly. She answered my questions and let me know that someone would be available to me if I ever did have questions. She explained how the program works and was very nice.

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    StaffProcess

    Reviewed Dec. 17, 2019

    Both representatives were amazing!!!! Steven was so helpful and made the process easy! Great team! Thank you for making me feel like I can do this and accomplish my financial goals! I look forward to being debt free!! Cheers to 2020!

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    Customer ServiceStaffProcess

    Reviewed Dec. 17, 2019

    Excellent. Hogan ** answered all or questions, very professional. We are very comfortable enrolling in this program. I thought our only possibility was bankruptcy which I really didn’t want to do. Kamilla ** did the welcome call. Also very well done and thorough. Thanks very much.

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    Staff

    Reviewed Dec. 17, 2019

    Every one I talked with was very helpful and had answered all my questions. I like how thorough they were and the detailed information they had given me about my debt relief. All agents were nice and well spoken and they were all attentive to my needs with my questions. There was nothing I could recommend for additional help.

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    Staff

    Reviewed Dec. 17, 2019

    Easy enrollment, friendly & helpful associates. Tried this before with another company and it failed miserably. My state brought class action suit and won, so luckily I got back all my money but left me with a worse credit rating and little trust in these types of companies. However with NDR I'm hopeful for a positive outcome.

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    Staff

    Reviewed Dec. 17, 2019

    All members of Jeff's team were courteous and very professional. We are encouraged to complete the exercise as quickly as possible. I would recommend this process to anyone and be willing to send or give a testimonial. Mary and I look forward to being debt free and we look forward to restoring our credit scores.

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    StaffProcessTransparency

    Reviewed Dec. 17, 2019

    Both of the people I spoke with were courteous and helpful. With their help, I was able to get through the process with a minimum of confusion on my part. I very much appreciate the time they both took to explain things to me, as I am not what anyone would call intelligent.

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    StaffTransparency

    Reviewed Dec. 17, 2019

    I want to thank Justin and the other lady. I'm sorry I've forgotten her name. I feel they explained all fields to me. I'm thankful for them and company. In helping me to become debt free. God bless. Thank you.

    Billie

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    Customer ServiceStaff

    Reviewed Dec. 17, 2019

    Tyler was very professional, knowledgeable and honest. He addressed all my concerns briefly, accurately and patiently. Tara on the welcome call not only had a script she followed, but she was not upset when I asked questions. Everyone made me feel welcome and that my business was not only good for National, but also for me!

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    StaffTransparency

    Reviewed Dec. 17, 2019

    The information that I obtain from National Debt Relief was very clear and to the point. The Information that I received from Melissa ** was very knowledgeable. She did an excellent job in explaining the situation which I was going through and how everything will be resolved.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 17, 2019

    I have just enrolled in National Debt Relief program. I have had a good experience with all that I have talked to. Ameen is my representative and was very knowledgeable and walked me thru the process. Thank you! I hope to become debt free with your company and stay that way. Life is hard sometimes and I just went through some tough times. I believe your company will assist me in making better choices in the future. Again thank you for your help.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2019

    They were very helpful and they took the time to answer any of my questions and they went over all the information with me page by page and I tell anyone to get a hold of debt relief if they need help.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 17, 2019

    Mr. Andrew ** and the young lady talking with me from Client success Team did a prompt and excellent customer service, offering detailed explanations of the process, answering all my questions and processing the same day my application. Thank you.

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    Reviewed Dec. 17, 2019

    Very good device, I haven’t had to be on hold very long yet. I hope the excellent service continues. Owen was very respectful of my time and got through everything without taking up too much of my time while at work.

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    StaffProcessTransparency

    Reviewed Dec. 17, 2019

    I am just starting the program, so I do not have a great experience on it, but until now, I feel secure and with all the information I need to the next step. The specialist with I have talk have been professionals and great, and able to explain me everything I needed, with patience and attention. Thank you for your help!

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    Reviewed Dec. 17, 2019

    Very good. Sometimes make me feel a little nervous because I feel like you guys want me to say thing to record my information and use for fraud. Other than that I do like how he went very clearly paragraph by paragraph.

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    Staff

    Reviewed Dec. 17, 2019

    Very very helpful. Very very pleasant, friendly, and very patient and understanding. I love you folks. Very easy to talk to. Thank you so much for helping me out. I am so very happy that somebody will work with me. That is so grateful. Happy holidays.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 17, 2019

    I was a little nervous at first to even call NDR but I took the plunge and thankful I did. From the first call I received, the young lady I spoke with was very thorough, answered all of my questions, and walked me through step by step. It was painless, very efficient, and the savings in the long run will be so well worth the time spent on the phone during the process.

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    StaffProcessTransparency

    Reviewed Dec. 17, 2019

    We were received and explained very well, Mark ** was very gracious in his understanding of our situation. He didn't rush through the process nor did he push us into something we did not understand, we are very likely to refer others to your company and feel we obtained the best possible help we could receive. Thank you so much for helping us be blessed.

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    Staff

    Reviewed Dec. 17, 2019

    I worked with Anthony ** who was very professional and knowledgeable about the services provided to me. He was very caring to get me the right service. I appreciated his hard work. Thanks Anthony I hope you have a wonderful Christmas and a very blessed New Year.

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    StaffTransparency

    Reviewed Dec. 17, 2019

    I had Ed and he was EXTREMELY helpful. I wouldn't of wanted anyone else helping me. He explained everything to me. Especially when I was really unsure about some things and wanted to be proved wrong. He was there and had me see it with my own eyes. So thankful that I had him!

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    Customer ServiceStaff

    Reviewed Dec. 17, 2019

    First impressions are very important in almost every part of life, with that being said Timothy ** made sure I felt good about my decision before he made me a believer in this debt relief program! Smooth sailing all the way thru the welcome call agent. They were both great at communicating and detailing the agreement. :)

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    Customer ServiceStaffProcess

    Reviewed Dec. 17, 2019

    Great experience and they took their time with details answering all my questions, I’m really looking forward to finish my program with success. A friend of mine recommended their service after being a successful customer eight years ago and she highly recommend their services.

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    Customer ServiceStaffProcess

    Reviewed Dec. 17, 2019

    Tee ** and Tameka were very helpful and answered everything in this process. Very easy to understand and set up. I never felt alone in the since I started the call and that is all I have been looking for.

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    StaffProcess

    Reviewed Dec. 17, 2019

    Rep was very professional and helpful. I'm glad I chose this program to help relieve my debt! Thank You very much through this process and hard times that I fell upon. Although not thrilled as it shows I cannot pay debt on my own, but it shows I'm at least trying to be responsible to still pay it back.

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    StaffProcessTransparency

    Reviewed Dec. 16, 2019

    Everyone was really nice. But maybe read all documents a little slower so we can understand things a little more clear. I’m looking forward to getting debt free so I can live life completely comfortable again: I’m looking forward to being debt free sooner than later! Thanks to all who have helped through this process.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 16, 2019

    I had a great experience. It was well explained and very easy. I was left with a feeling of security and ease. Dwayne ** was very understanding and made everything simple. I would definitely recommend this program to others. My welcome call was very reassuring. Thank you.

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    Customer ServiceStaffProcess

    Reviewed Dec. 16, 2019

    I wanted to leave a review for Marcus and the lady I spoke with for the welcome call. Both were extremely professional, personable, and made me feel at ease with this process. I have been speaking with Marcus for a few weeks now and he is wonderful. My work schedule makes it difficult for me to answer my phone and he was always extremely patient with me. I would highly recommend this NDR to anyone who might need to get back in control of their finances.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 16, 2019

    So far my experience with NDR has been great. My Welcome Call with Kyra ** lasted exactly as I was told, 20 minutes. She was very pleasant, professional, clear and concise, and very informative. It was a pleasant experience. I would highly recommend NDR to anyone who asks me about debt repair companies!

    Susan

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Dec. 16, 2019

    Updated on 01/10/2021: Reading reviews and the overall information and talking with the team sounded like it aligned with what we were looking for. Angel helped me sign up and he was great. He was easy to get ahold of and he had quick response in emails. He helped to answer questions. It's a good stress relief to know that I just have the one payment and don't have to worry about multiple payments and interest rates. It helped us to manage our money more.

    Original Review: Angel was very helpful in working with me and my schedule to provide all the information for me to fully understand the process. He was very thorough in explaining all the steps and ensuring I understood my responsibilities. I appreciated the welcome call and the information being reiterated and further explained, prior to officially starting the process.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 16, 2019

    Very organized with communication. Customer service reps were absolutely wonderful. They were very kind and non judgmental. Also they seem to be a very honest company who really want to help people who are in financial distress with creditors and debt. Thank you.

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    Process

    Reviewed Dec. 16, 2019

    They made the process very easy and were very informative. I felt comfortable the entire time. I would 100% refer them to help others that may need the help. Fast, easy and truly a blessing that I am thankful for.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 16, 2019

    They made the experience stress free and answered all my questions. Very friendly and provided a good customer service experience. Allowed me to regain control of my financial freedom. No additional concerns, but they made it clear that I could ask any if they came up.

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    Customer ServiceStaff

    Reviewed Dec. 16, 2019

    Customer representative was extremely professional. She was very courteous from the start of the call, especially in regards to congratulating me on my acceptance of the program. She reviewed every business point thoroughly. She answered all of my questions thoroughly.

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    Staff

    Reviewed Dec. 16, 2019

    I received a very nice welcome from NDR. I also understand the contract. It is very helpful. A lot of reading we went over. I rated NDR a 5, and I would recommend friends and family. Thank you so much for working with me to get out from under some of my debt.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 16, 2019

    Both my initial call to NDR and welcome call were both very easy to handle and the reps were very clear in their explaining and their tone was reassuring that I was making the right choice. They were helpful and I was able to ask questions without feeling stupid or like I was a terrible person. Great service. Thank you.

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    Reviewed Dec. 16, 2019

    I was very satisfied with all the information I was provided when completing my enrollment. Great costumer service and very knowledgeable. I felt very nervous at first when first contacting them for information but after receiving all the information I was requesting of them, it made it super easy for me to jump on board with their services. I cant wait to be debt free. Thank You.

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    Customer Service

    Reviewed Dec. 16, 2019

    Was very easy to understand everything even though it was a lot of information to take in. Only thing that took a while was waiting on the customer call to welcome, I had to call when I could and waited on hold for about 20 minutes, but we got it done in a timely manner!

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    StaffProcessTransparency

    Reviewed Dec. 16, 2019

    Very helpful people. The program was easily explained and understood. The people answered any and all questions. All the paperwork was easily readable and very easy to understand. The bottom line is that a weight has lifted off my shoulders thanks to the kind people there.

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    Customer ServiceProcessTransparency

    Reviewed Dec. 16, 2019

    The service is very detailed and was explained extremely well. Our concerns were addressed promptly and the conversation was an overall calming experience. Direct and to the point. Here is your options. We are looking forward to success within the program. Thanks again!

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    Staff

    Reviewed Dec. 15, 2019

    Erik was professional and patient with my questions and reservations. I felt encouraged that I would be able to get rid of all of my unsecured debt in the shortest time possible. I would recommend this company to others who are trying to get out of debt.

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    StaffProcess

    Reviewed Dec. 15, 2019

    Adam was an exceptional representative for National Debt Relief. He presented the program with pure knowledge and spoke clearly and straightforward. He made us feel comfortable with the way thing need to be done and why they need to be done that way.

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    Staff

    Reviewed Dec. 14, 2019

    The consultants were excellent and my wife and I look forward to becoming debt free. They answered all of our questions patiently and sought the best methods for us to improve our debt condition. It is no wonder they are rated as they are. I would send them all Christmas gifts if we had the financial capability. With three cats and one chinchilla I thought about sending an animal.

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    PriceStaff

    Reviewed Dec. 14, 2019

    Staff is honest, friendly and helpful. They work quickly and keep you informed every step of the way. I had no idea how much debt I was in until Sara reviewed all of my debts and explained all of the interest I was paying. I’m glad there’s a service like National Debt Relief for people like me who know they need financial help but have no idea where to turn.

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    StaffTransparency

    Reviewed Dec. 14, 2019

    I was really pleased that both people I talked with explained every item in the documents. They answered any questions I had and were very thorough. They were polite and put me at ease. Mr. ** was exceptional.

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    StaffProcess

    Reviewed Dec. 14, 2019

    Aaron ** helped me with getting everything setup and enrolled in the program. He was very courteous, listened to what I had to say, and answered all my questions. He made sure I understood each part of the program and was a pleasure to talk to.

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    StaffProcess

    Reviewed Dec. 14, 2019

    The process was easy and my representative was so incredibly helpful and understanding. After setting up my plan I now see a light at the end of the tunnel. I am looking forward to making progress towards financial freedom. I know this will be a long journey, but I have support through NDR to the end.

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    StaffProcessTransparency

    Reviewed Dec. 14, 2019

    Krista made the enrollment process so easy. She was very professional and empathetic to my situation. She made me feel like I was talking to a friend. She made a rough situation so smooth. Michelle was very informative. She was patient and carefully explained everything. She made sure I understood what was expected of me and what I can expect from this process. Both of these ladies are true assets to your company!

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    Staff

    Reviewed Dec. 14, 2019

    Everyone was super informative, and I gained a lot of experience through their knowledge. Everyone answered my questions without any qualms. It is such a relief to know I won't have to worry anymore about my debt. I know I am in good hands with National Debt Relief!

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    StaffProcess

    Reviewed Dec. 14, 2019

    Both the people that I talked to were friendly and caring. Very helpful with all of concerns and questions. Totally recommended them to friends and family already! It was very easy to follow what they were saying. Easy program to follow!

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    Customer ServiceStaffTransparency

    Reviewed Dec. 14, 2019

    I was very satisfied with the service I received. The customer service reps knew exactly what to say and how to say it. They were able to answer all my questions and concerns. They explained in great detail the plan options I had and which one I was approved for.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 14, 2019

    Phone calls were very professional and efficient. Made it very easy to understand the process of the program. Answered all my questions but I didn't have many because they did a good job of explaining the process. They got me enrolled and text to go quickly and efficiently with good explanations on what they need from me and when they need it.

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    Staff

    Reviewed Dec. 13, 2019

    So far everything has gone very smooth. The people we have dealt with have been so nice and helpful. If everything continues like this, it will be one of the best choices we have made. It will be life changing.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    Both the original and the welcome call were very professional and pleasant. They handled my my questions and concerns with compassion and understanding. I had a lot of questions and concerns, and they were patient and understanding with me. I would recommend to a friend in a similar situation.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    When I called National Debit Relief the staff was very helpful and listened to my concerns and made me feel so much better about my situation. I would recommend them to anyone looking for financial help. They are a great company and I am very glad I called them.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 13, 2019

    They are very respectful and helpful. They answer any and all questions you may have in regards to the program and help to make sure that you understand what you are signing up for. They are as transparent as possible and happy to help you with what you need.

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    Staff

    Reviewed Dec. 13, 2019

    Andrew was exceptional and thorough when helping us get started and Taylor was very warm and accepting with no judgement. Both were amazing with such a delicate situation. My wife and I are very pleased. Thank You NDR for having employees well trained to assist customers that had no idea what to expect to come out feeling relieved and reassured to become debt free and a little more knowledgeable. I recommend this company to anyone in need of becoming debt free.

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    Customer ServiceStaffProcess

    Reviewed Dec. 13, 2019

    Natalie was great. Answered all my questions. She was very nice and very patient. James ** was also nice and helped out with everything. This program is really helping me to reach my goal. I'm a little nervous with the negativity on my report during the process. But I have to do it!

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    StaffProcessTransparency

    Reviewed Dec. 13, 2019

    Everyone involved was very helpful and informative. The program was explained in detail and I was asked if I understood what was told to me after every segment. The "Welcome Call "all was quick and easy and well precise. Thanks so much for allowing me to participate in this program.

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    StaffTransparency

    Reviewed Dec. 13, 2019

    Best decision I could have made. Very professional, informative and understanding of my situation. From start to finish everything was explained in detail and I was never pressured to make a decision on signing up. The representatives were very helpful in each step of the processes.

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    StaffProcessTransparency

    Reviewed Dec. 13, 2019

    Everything was explained clearly and concisely. This program has given me great peace of mind just in time for oftentimes stressful holidays. Thanks to everyone at the National Debt collection team for there help. I would highly recommend to anyone struggling with debt. Thank you!

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    Mr. ** very helpful and caring, he went over everything with me in a way that I could understand how the Debt Relief Program really works. Also when I reached out to the Welcome Call. Ms. ** was real nice and she covered all the information that Mr. ** had gone over with me. I just want to tell both of you again thanks.

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    Reviewed Dec. 13, 2019

    Lowered my monthly payments and makes it so I pay a lot less in the end. Glad I contacted them. Would fully recommend to anyone struggling with debt. 2 and a half years to be debt free vs at least 10 years otherwise.

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    StaffProcess

    Reviewed Dec. 13, 2019

    National Debt Relief has some of the friendliest, most professional and knowledgeable staff I've ever worked with. They made me feel comfort with the process and I love the fact that you're provided with lawyers and the tools you need to succeed. They really have an amazing service!

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    StaffTransparency

    Reviewed Dec. 13, 2019

    It was very difficult to sign up for this feeling defeated by credit card debt but your staff were very professional and knowledgeable! Everything was explained in detail and answered any questions I may have had. Thank you for all your assistance in this very sensitive matter.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    I would definitely recommend National Debt relief. They negotiate to the creditors on your behalf. You can save a lot of money in the long run. Also the staff is very compassionate & caring about your situation. Give them a call. You will be happy that you did. :)

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    StaffProcess

    Reviewed Dec. 13, 2019

    NDR was there for me today and I'm grateful for that. Ron was MORE THE Professional to me and assisted me on every step of the process. Thank you for Everything today. Everyone at NDR who helped me today was very professional as well.

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    StaffTransparency

    Reviewed Dec. 13, 2019

    Just transferred my account to National Debt from another company. I am so glad I did. Henry ** was so professional and helpful. He explained everything to me in detail. He put my mind at ease. So happy I switched to National Debt. The Welcome Center was awesome as well. Answered all my questions and explained everything I needed to know.

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    Staff

    Reviewed Dec. 13, 2019

    True professionalism, compassion and desire to understand How and Why the hardship was birthed, creating financial tsunami-like misfortune. Willingness to identify the Best solution to fix the problem. As a consumer, one has to feel some level of confidence and trust sharing details of unpleasant situation... I hope that NDR can live up to my expectations in timely manner and incident free. I have HOPE. Thank you.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    The two individuals I worked with were great. Very informative and helpful. Answered all my questions and answered them in a timely manner. I have been very pleased with the information they have shared with me. I would recommend NDR to anyone of my friends for their debt relief.

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    Customer ServiceStaff

    Reviewed Dec. 13, 2019

    Very helpful, I am grateful and bless. I am so happy to get out of my debt. The worker at debt relief are awesome, I would recommend them to friend in a heartbeat, best customer service I have had in a long time.

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    Staff

    Reviewed Dec. 13, 2019

    The enrollment specialist and welcome specialist were amazing. They were both very attentive and helpful. All my questions and needs were met. I look forward to working with National Debt Relief on my journey. Thank you so much for your help.

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    StaffTransparency

    Reviewed Dec. 13, 2019

    The two people I dealt with were very professional, helpful and very friendly, they explained everything in detail, it was a pleasure speaking with both of them. I loved that they helped me feel secure in making my decision with no pressure, and both very informative.

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    Process

    Reviewed Dec. 12, 2019

    My experience was an A+ experience. Especially when I have never gone through a situation like this before. I felt super comfortable and they helped me understand the process. They helped get the best rates for me. I was able to feel that I am going to be debt free in no time and knowing that everyone will get paid.

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    Customer ServiceProcessTransparency

    Reviewed Dec. 12, 2019

    It was a great experience! Pedro was very patient and explained the whole process patiently, very knowledgeable and I am very positive in becoming debt free. Great customer service from Pedro and Andrea! I am very happy that I finally made the phone call!

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    Staff

    Reviewed Dec. 12, 2019

    By helping to resolve my overwhelming debt, National Debt Relief has taken a huge weight off of my shoulders. The friendly and knowledgeable staff made the process simple and easy to understand. I would recommend its services to my friends and colleagues.

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    Staff

    Reviewed Dec. 12, 2019

    It’s been very helpful and hopeful that it will resolve my personal debt problems, since I was on disability for over 2 years. I hope to contribute more into my account and be debt free in 3 years, hopefully. I appreciate that your service was available to me.

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    StaffTransparency

    Reviewed Dec. 12, 2019

    I talked to Quam in your company and then I spoke with another young lady from the welcome department. Everybody made me feel very good about the way they explained and took care of my problem. Very knowledgeable and very well mannered. I thank you for giving me a chance to help me be debt free. Thank you again.

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    Customer Service

    Reviewed Dec. 12, 2019

    Very informative...able to answer all of my questions. Made me feel very comfortable. I feel like I made a great choice. I would advise my friends to give National Debt Relief a try. The fee amount is very reasonable and it makes sense.

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    PriceProcess

    Reviewed Dec. 12, 2019

    I borrow money for my business. I used and open high interest credit cards but my business is ups and down. I suffer a lot when I stock for two months. I don’t have job. Because I went to vacation. Then when I come back I don’t have a slot no more. My horrible experience in using credit cards I can’t sleep to think my debt. Thank God I found this program.

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    Staff

    Reviewed Dec. 12, 2019

    Nikki and Lidia were very knowledgeable and kind. They were patient and listened to my problem and gave good and sound advice. They made this experience a lot easier than I thought it would be. I would definitely refer them to my friends should they need this service. Thanks to both of them for their help!!

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    Staff

    Reviewed Dec. 12, 2019

    Both people who helped me were amazing! They were both so knowledgeable and efficient. I was able to get everything completely setup in under 2 days! They were knowledgeable and made me feel confident about working through my debts. A huge relief!

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    StaffProcessTransparency

    Reviewed Dec. 12, 2019

    Everyone I spoke with was helpful and provided clear explanation of the entire process. Details of each step of the process were carefully explained and I was always asked if I had any questions for them. Very helpful and reassuring that the process was effective and helpful and gave me confidence and relief that this was the most important step in resolving my overwhelming anxiety over my debt situation.

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    StaffProcess

    Reviewed Dec. 12, 2019

    The lady who helped was beyond helpful, courteous, and very professional! I would recommend to everyone. The process was easy and efficient, it was a fast and the lady was very informative and answered all my questions right away! Top notch!!

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    StaffProcess

    Reviewed Dec. 12, 2019

    You guys were so helpful and patient!! I appreciate how easy the process was in getting enrolled in the program! Dwayne was extremely helpful and seems well educated in debt relief and the process of how to get out of debt! Thank you all for your help!

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    StaffProcessTransparency

    Reviewed Dec. 12, 2019

    This company has been great to get started on the program. Every one knows their job well and has been very patient to explain questions of concern. The staff I spoke with are very professional and kind. I would recommend this company to anyone needing debt relief like me.

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    StaffProcessTransparency

    Reviewed Dec. 12, 2019

    Very helpful and gracious staff. The process was lengthy but efficient. Very professional and courteous staff. The process was easy and the information was clear. I have already recommended a family member to call and submit an application. I am confident that this is the right solution for us.

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    Customer ServiceStaff

    Reviewed Dec. 12, 2019

    I spoke with two representative, the first one was Angel **, a really skilled, nice, polite and professional customer service, he went to every single details that help me to make the decision. After I got help by Diana, another great professional customer service.

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    Customer ServiceStaffProcess

    Reviewed Dec. 12, 2019

    Great customer service! After dealing with other companies in the past, I knew that I wanted the best. NDR came up #1 w/ the Better Business Bureau for good reason. Competent, courteous, helpful agents made the process very pleasant. I do suggest that you have the most recent statements for your credit cards, bank, etc, just so that you can concentrate on the application. I did that, and it made the process so much easier. Also, they didn't demand the first payment up front, (as other companies have done), so my first payment will be on the date that worked best for me! I strongly recommend NDR. I'm looking forward to being able to answer my phone again, LOL.

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    StaffProcessTransparency

    Reviewed Dec. 12, 2019

    Very friendly, helpful and informative. Provided a lot of information in a clear and straightforward manner. Reviewed all information multiple times. Explained the entire process thoroughly, explained what to expect and made sure I did not have any questions left unanswered.

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    PriceStaff

    Reviewed Dec. 12, 2019

    I just enrolled with NDR and everyone was so nice and helpful with getting me started. They were very thorough with all information and made sure I had all my questions answered. I like how all fees are included in the monthly payment and I really appreciated how the payment is split into two smaller bi-weekly payments based on my payday. They recognize we are struggling and need help and they really try to make it affordable. I am so excited to be debt free!!

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    StaffProcessTransparency

    Reviewed Dec. 12, 2019

    Very professional and understanding to my problems. They explained in detail what I should expect. Very helpful filling out the forms. Got right back to me when I phoned and constantly made sure I understood the process. Thank you Darnel.

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    Customer ServiceStaff

    Reviewed Dec. 12, 2019

    We have just started with NDR but the customer service has been wonderful! Kelly ** was very pleasant and informative. As a former C/S manager I know how hard it is to find C/S professionals, but our experience so far indicates that is not a problem for NDR.

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    Staff

    Reviewed Dec. 12, 2019

    I finally feel like a huge weight has been lifted and a lot less stressed because of National Debt Relief. Everyone was so helpful and very kind. I can't believe I waited so long to do something about becoming debt free with NDR.

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    Customer ServiceStaff

    Reviewed Dec. 12, 2019

    I have been nothing but pleased with customer service and information received while setting up my account. Everyone I have spoke to have been extremely thorough and helpful. I am so glad I came to National Debt Relief to help me gain financial freedom.

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    Staff

    Reviewed Dec. 12, 2019

    The members were very friendly and helpful. Took a bit longer to set up then I was told. I would recommend this program and company to a friend. I am excited to see how National Debt Relief improves my credit!

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    Staff

    Reviewed Dec. 12, 2019

    Cierra was so helpful throughout this experience. She was personable and made me feel like I was important. She was able to help me in so many ways. It is embarrassing to think how I got myself into so much debt. She was able to make me realize that I can be helped and she did just that. I am so thankful for her!

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    Customer ServiceStaffTransparency

    Reviewed Dec. 11, 2019

    I was previously with another debt consolidation company and the difference with National Debt is remarkable. Great customer service. Transparency and honesty seems to be paramount with this company and I am pleased with my initial contact and conversation with my representatives.

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    Customer ServiceStaff

    Reviewed Dec. 11, 2019

    I had two phone personal that really helped me thru this debt process. They were both very good at explaining what I should do and assisting me with everyone. I wish to thank them. I hope to get out of debt and this seems to fit me best.

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    Customer ServicePriceStaff

    Reviewed Dec. 11, 2019

    Updated on 01/10/2021: My debt is too high, so I contacted NDR about helping me with it. Everything's been great. They've been real responsive. I signed up for everything. I got the legal protection thing, which is good because Discover is saying they're going to sue me. NDR said that they are one of the most difficult creditors to get settled. But because I paid for the legal protection, a lawyer would represent me and do whatever.

    NDR contacted the different creditors and worked out a reduced amount and no continued interest. They've already settled more than 50% of it. They have a few more creditors that they haven't settled with and they fully paid only one of them. But I make a payment of $387 twice a month. So they're paying that directly to these different creditors. They said that it takes time. But I'm no longer getting letters from the creditors. Originally, NDR told me to change my address on all these to their address. I did that but they told me all along to not do that with Discover because they said they're the worst. If Discover knows that there's a debt relief company helping you, they'll absolutely go after suing you. So when I get the letters from Discover, I scan them and forward them, which is what NDR told me to do.

    The payment plan is in my budget. I was paying more than this in just credit card payments. That's why I went to NDR. I don't want to not pay that amount because there's not a lot in the savings part of it right now. They're paying so much to the one creditor that they have agreed on something to. They're paying that creditor over $500 a month. But they're making progress. They're getting the amount reduced. By me having to pay this much each month, it's gonna knock this stuff out way quicker than I could ever do it on my own. Overall, it's been a very positive experience. They're polite, helpful, and understanding.

    Original Review: I am very happy with how informed both Isaiah ** and the gentleman who called to confirm all my information were. They were helpful in explaining everything and answering my questions. I look forward to getting through this process and being debt free.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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