Buyer's Choice Award Winner

National Debt Relief Reviews

4,881,224reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,782)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,881,224 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 92 Reviews 17835 - 18035
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 6, 2019

    My assigned representative was very helpful in assisting me with my situation. Very knowledgeable and easy to work with. Was with me throughout the entire process. Advised me on all aspects of the program. Was very understanding about my situation and was very willing to explain to me the entire process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 6, 2019

    I am so relieved to be in this program. A great amount of stressed has been removed. Excellent customer service. Definitely recommending this program to everyone that is struggling. Marv was Amazing! He was very understanding and made me feel very comfortable throughout the entire process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    I want to thank both people who helped me with my transition to being debt-free. They were both helpful and answered my concerns and were very understanding. I can now have relief as being in this situation has given me anxiety. I am grateful, that they were able to find a solution for me. I would definitely recommend them!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    Everyone is extremely professional, helpful and friendly. I started off speaking with Chris ** and he was an amazing first contact for NDR and he is a good listener as I rambled a bit. Then he transferred me to my next step in the process and I spoke to Ronald **. He was equally as impressive as Chris and he also made me feel like I wasn't just another client but a friend in need. I will HIGHLY recommend NDR to anyone going through what I am going through with financial stress brought on by greedy lenders that pray on people with good credit when they are in need of quick money (which was all my fault to begin with), but moving forward in a positive manner is why I am here, so thanks in advance for your business model.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    The customer service they provided was amazing and helpful. It took a weight off my shoulders to know they are going to be with me for every step. Anyone going through any debt problems I would highly recommend debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    When speaking to the representatives I felt very safe and able to be open with my challenges. I was treated in a caring and attentive manner. I have found it very easy to navigate the emails sent for follow up. I greatly appreciate all that have helped me to regain my financial freedom.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    Very knowledgeable staff. Feels like they truly care. I trust that they will make this experience as painless as possible. Thank you for the peace of mind that I can get through this debt as easy as possible. Thank you again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    I just got signed up and so far, so good. Both Adam ** and Jay ** were very courteous, helpful, and non-judgemental. Hopefully, this will take some of the stress away of feeling overwhelmed by bills and phone calls from creditors. We'll see how things go.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    I was so nervous doing debt relief. They made National Debt Relief was fantastic. They made this experience a nice one. Thank you to Dan **. That man knows his stuff, quick, easy and professional. That night I got my welcome callback and now I am on my way to debt freedom.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    Not such a good experience so far. Representatives made it sound so good. I called and asked, "What is going on with my account?" Was told your company called my debts companies and no one would reduce the amount I owed them. Really???? Way to go National Debt!!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    Everything was so much easier than I expected. I would've done this years ago if I'd have known that it would be this easy! The only thing I'd say (and it's so little) is that the follow up caller was very monotonous and clearly reading. Not very conversational. But she still got the job done!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 6, 2019

    You did awesome and explain everything at least twice. It good to know that you handled everything and that it doesn’t have to go back and forth between us, unless I have questions. I’ve never experience anything like this before.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    It was helpful and good experience. Thanks for everything, everyone was very helpful and understanding, and answered all of my questions in a timely manner, looking forward to getting out of debt and getting a fresh start. Thanks again for everything.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 6, 2019

    Andrew ** was absolutely wonderful to me during this experience. Explained everything step by step and made me feel very comfortable with my decision to go through National Debt Relief to start my journey into being debt free. Thank you so much!!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 6, 2019

    Was smooth and easy. Everthing was explained!! Gave great advice as well opinion on what to keep and not to keep. Im just glad this is over with and I can start over. I didn’t want to go though this route but had no choice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2019

    I am so happy for the wonderful people who have helped me to find my way out of debt. Well spoken, kind and knowledgeable about all aspects of their work. So happy for this new chapter in my life and so very thankful for the people at National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 6, 2019

    Everyone I spoke with today with National Debt Relief made it easy to understand the process and how this program can benefit me in clearing up my past debt. I was able to openly ask question about any doubt I may have had with my account new account.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 6, 2019

    VERY HELPFUL STAFF! National Debt Relief has several options for debt relief, including debt settlement, debt consolidation and consumer credit counseling services. Helps people facing financial hardships. THANK YOU FOR HELPING WITH THE PROCESS. I am truly thankful for the quick and efficient response from the Debt Relief program. All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgeable. I look forward to working with National Debt Relief to resolve my future debt free financial planning. Thank you National Debt Relief for helping me with these tough and nerve-wracking times. NDR answered all of my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    Customer service is very understanding, patient and help me a lot. They are all nice..now I can sleep good without thinking about debt. No more stress, I can save my money now. I feel I gonna have good future. Thank you so much.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 6, 2019

    Updated on 02/23/2021: I really liked the lady that I had talked to with National Debt Relief. She was really knowledgeable and she just seemed to help me out a lot. They took all of my debts, which I was paying $2,000 a month, and they put it all down into a $400 payment a month and talked to all my debtors, which really helped me out a lot. Working with them has done wonders. I'm able to live and eat.

    Original Review: I was very nervous giving all my credit. But they made me feel at ease. Both Chanda and Jordan made things very easy and explained things so that I could understand. They took their time and went step-by-step. They worked with me on a payment plan.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 6, 2019

    I appreciate the help from Max and Christina. They were helpful, courteous and patient with me. I had a some doubts in the beginning but after discussing my pain points and asking questions, it was easy to see that this program was a right fit for me. I was happy to find out that my debt could be paid off quicker and with less interest. This came at a very critical time in my life when things were going crazy financially.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    I had a wonderful experience with debt relief. You all are very professional and answer all my questions to the fullest. I would recommend you all to family and friends. Now that I contact you all I can relax knowing my debt's finally getting taking care of. And I can sleep at night knowing you all have my back.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 6, 2019

    Explained the process professionally and complete. Great employees. Would recommend debt relief to everyone. Great information. Hopefully I will be out of debt in less than forty two months. There will be no more credit cards for me. I just became a cash only man.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    Everyone I have talked to has provided amazing customer service and treated me dignity and respect. I feel like everyone was incredibly helpful, kind, and patient. The experience, in my opinion, has been 10/10. If the quality of the debt relief is half as good as the experience so far, then I consider myself extremely lucky.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    I knew I needed help with my financial debt I have. The people from National Debt Relief were a great help for me. If you have debt and don't know how to handle it, call these people and see if it makes sense for you too. I'm glad I did!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 6, 2019

    Updated on 09/28/2020: I had too many open debts and paying each one, it was more money every month than I could handle. I was working with a different company that didn't handle dealing with the debtors and National Debt handles all of the relations between their company and the debtors, which was helpful for me. Also, paying one lump sum every month was a big reason why I went with NDR. For the payment plan, I was given a number and I said that that would work. Working with NDR made life a little easier.

    Original Review: I was apprehensive to call initially. When I did call, I felt very comfortable with Darius. He was very knowledgeable and put me at ease quickly. He walked my wife and I through the process and made us feel very comfortable. I would recommend that if you are thinking about it, you should at least call. I hope it finishes as well as the whole process has started so far.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 6, 2019

    Greg ** was very informative, professional and courteous. The welcome representative (I think it was Rachel) was very responsive and repeated some of the process when I did not hear clearly. Very polite and knowledgeable. Overall it was a good experience, since this is the first time I had worked with a Debt Relief Company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2019

    Honestly, I was just shopping around trying to figure out the best product to be debt free. I received wonderful customer service from the representatives. This had me dedicated to do business with great service. I would like to extend my gratitude for Diane. Her caring spirit and great product knowledge was very helpful. Thanks for your patience and for all you do!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 6, 2019

    National Debt Relief lifted a heavy burden off my shoulders by accepting me in their program. My recent loss of employment and income due to a car accident created total financial uncertainty. I didn't know what to do or who to turn to. National Debt Relief is definitely my light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    Great team. Customer service was great. They were very patient. I was worried first but after all I feel more comfortable. Each person was wonderful and they give me time to asked questions I was worried about. I feel so relief right now. Great customer Service.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 5, 2019

    While no one wants to take a deep dive into their less-than-stellar financial situation, Ezekiel made the process respectful and painless. He patiently explained the plan, the process, and the best way to get past my unsecured debt. He was kind and thorough. There is a light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    Keith was very helpful this morning when I called. He went over Everything and made sure I understood the contract. He put me at ease. Eddie was also helpful and went over my information with me and the contract for the Legal Security Agreement. I am feeling relief!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    Easy enrollment process, friendly and patient customer service. Provided all the information needed and helped me find comfort in the idea of seeing some light at the end of the tunnel. Helped a lot with setting up the account over the phone in less than 24 hours.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 5, 2019

    I am feeling very relieved thanks to Nate ** and the rest of the team. They have helped me to start my journey to financial stability. I am understandably nervous to start this process, but Mr. ** has been available and very open with communication. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 5, 2019

    My welcome call agent as well as Shawn ** did a tremendous job answering my questions and explaining the program in detail. They took the time to explain the program step by step which made a very stressful situation not seem quite so bad.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 5, 2019

    The staff is helpful and they help you understand your options and what it means for you to go forward in this program. I would recommend this to others so that they too can work towards starting out with a clean slate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 5, 2019

    Our introduction to National Debt Relief has been informative and quick. Both Richie, Debt Specialist, and Iman, with Welcome, were professional and respectful. They both were informative and quickly answered all questions that we had. We were very pleased with how we were treated. We look forward to working with you in order to get back on track financially.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    I am new to NDR so I can't say too much, yet. Both of the representatives I talked with were courteous & very helpful. I felt at ease talking to them even though it was hard for me to call. Sign up was easy but took a little time so they could get all my information. They are very thorough also. I am looking forward to this journey to my financial future thanks to the Specialists at National Debt Relief. I would highly recommend this to anyone having financial trouble.

    Thanks for your vote!
    Christopher increased rating by 3 stars.
    Customer ServiceStaffTransparency
    After a positive interaction with National Debt Relief, Christopher increased their star rating on Dec. 19, 2019.

    Updated review: Dec. 19, 2019

    It took a little, but it's all squared away.

    Original Review: Dec. 5, 2019

    At first, it was great. The rep who took my info was very helpful and walked me thru it. The first few months was a little nerve-racking, but then settlements starting coming in. After a year, still had creditors that hadn't been settled. They're getting $521 a month out of my bank account, yet still 2 creditors aren't being settled. Very fast to withdraw money to pay themselves or to add another fee to the 25% fee they were already getting. On my last call, they said the settlement wasn't being accepted, and the creditor was threatening legal action, and wanted the full amount. I said 'just pay it', but they refused to settle it for the amount to avoid it. Now I'm getting sued by the creditor. They sat on my money, and refused to safeguard me by listening to what I wanted.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Christopher,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    I worked with Wes **! He had the best attitude and put all my fears at ease! One of the hardest phone calls I have made and he made it painless! I will absolutely recommend National Debt Relief to others and if it is possible to request Wes! Thank you National Debt Relief for putting relief back in my life!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 5, 2019

    I thought it was going to be difficult trying to sign up for this program and trying to get the money up to pay for it, but “they made it very easy for me to make my payment and for me to be free from Debt“. Wow, it’s amazing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 5, 2019

    Andre ** and the rest of the staff were very helpful and patient during the initial sign up period. I appreciate the care they took in signing me up for their service. I feel confident in using this service because of the time they took to get me started. - Ben

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 5, 2019

    Wonderful experience. Hoping to relieve my stress. Interest and circumstances caused debt. I am divorced and my boyfriend refused to pay a court ordered case I won against him. This is upsetting to find myself in this position. I want to be free of my debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 5, 2019

    So far I have been pleased with the program and communication. It is difficult to be very specific since I have just enrolled in the program and am not sure of the effectiveness yet. I do however have high hopes.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 5, 2019

    The representatives helped me through the process of consolidating my debt. They were thorough and helped me to understand the process as a whole. They explained the whole process of the debt consolidation and what I can expect. They were open to any questions and making them available for any questions or concerns I may have in the future. I feel much better after discussing my options. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 5, 2019

    I want to thank National Debt Relief for helping me during this time where I didn't know where I was going to turn for support. The staff prepared me for what I was going to be going through and it created an easy path for me to see light at the end of the tunnel of debt. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 5, 2019

    Darius was very understanding of my situation and offered me a way to get out of my pending financial debt. I feel relieved that there's light at the end of the tunnel. I have nothing but good things to say.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 5, 2019

    Customer service is excellent... They are very helpful and ready to answer any questions that comes up. They also remind you of how important communication is... and makes sure that contact information is current and validated. Two thumbs up. Great to be a part of this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    My experience with your representative was very professional and helpful in making sure I understood the whole process of everything (all documents and procedures) before the call end. This was very helpful for me. I feel good that I am and will be taken care of without the stress. I thank your company for this and look forward to working with you.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 5, 2019

    Jay was very informative and supportive from the get go. He was very clear about my options and helped me feel better about my financial hardship. Paige was right on top of everything when I spoke with her. She detailed everything for me so that I felt prepared for the following steps. Both agents were patient and thoughtful. I am so thankful for all of their assistance during this time with me and I look forward pay off this debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 5, 2019

    Great customer service and very good at informing person. The person who helped me to begin the program and was very knowledgable. The call back area was patient with me as I had other things going on at time of the call.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 5, 2019

    My process of this was informative and step by step. The people I was talking with were helpful with my questions and seemed to be knowledgeable. Please try this before doing something else. If the outcome is as good as the help it will be awesome.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Verl, we believe that you can succeed and become debt-free if you stay committed to the system and trust the process to work. Thank you for taking the time to share this with us and welcome to the National Debt Relief family.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2019

    Geri ** was the ultimate professional: knowledgeable, communicative, patient and made the customer, only after a few minutes, feel like she was a friend you've known for a long time. Enjoyed interacting with her. Felt comfortable and she spoke in a friendly tone. Immediately impressed. No showmanship or pressure. Follow up was exceptional. Answered questions simply and in a way that could be understood. Pleasant telephone etiquette. A real asset for NDR. Don't lose her. If I weren't retired, I'd offer her a job. She could likely excel at anything she strives for, even if she's from Brooklyn... haha. I am a retired newspaperman, having worked at a mid-sized daily/Sunday publication covering the three northernmost counties in NY, covering 3,200 square miles, for 35 years, the last 30 as editor-in-chief... Jim

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 5, 2019

    I had a very good experience. The process didn't take too long at all. I look forward to becoming debt-free. Danielle did a great job explaining everything to me. The welcome call was nice too because it reintegrated what we went over.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 5, 2019

    I was very pleased with both agents that help me during this process. I am looking forward to be debt free and I will follow all your directions. I thank you for the expertise, communication and patience. Thank you.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Martha, we look forward to working with you to help you become debt-free. Please don't hesitate to take advantage of our agents' experience and know-how. They won't steer you wrong. Thank you for taking the time to leave a review today.

    Verified purchase
    ProcessTransparency

    Reviewed Dec. 5, 2019

    From beginning to end my experience was great with the help and explanations that were given about the program. Also, the step by step assistance in setting my account up was very helpful and made it very easy to complete.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 5, 2019

    Both ladies that worked with me were fantastic. They were both very patient with me and was willing and able to explain everything to me. I feel confident with my decision and it's all thanks to the two of them. One's name is Chantel **, I apologize because I forgot the other lady's name. I was driving when she called. Again, both very knowledgeable and were great at explaining the entire process to me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 5, 2019

    Very polite and helpful, very very very very informative. Answered all my questions regarding fill out this survey. All questions were answered promptly and explained in detail. Krystna was super helpful and I am very satisfied with the call. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 4, 2019

    The process was very professional. Tasha thoroughly explained everything and answered our questions. The follow up call was equally professional. We would recommend this service to friends who need it. Both individuals were patient and thorough. We were happy with the experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    Very Professional and very helpful. I’m glad I called. The two nice ladies I talk to you were very patient and informed. And made me feel comfortable with what I was doing. I will refer your company to anyone I know that needs help like this. Again great job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 4, 2019

    Great team that goes out of their way to help understand the program and help with everything you need to get the account set up, the debt program started, and assist in any way. They make it very easy, friendly, and positive to call and get started.

    Thanks for your vote!
    Profile pic of the author.
    StaffProcess

    Reviewed Dec. 4, 2019

    Eric was great in answering all questions I had and Nancy was great in welcoming me. They both were helpful in my decision to continue with the process. I still have to sign the original copy and return when received.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 4, 2019

    Called and enrolled to consolidate my debt. They were very helpful and this program should save me thousands. I was very happy with the way I was treated. The people I worked with made it so simple to understand and the electronic forms were easy to complete.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 4, 2019

    Thank you to National Debt Relief I feel free again. I was worry about my future but thanks to National Debt Relief give me a peace of mind. God bless National Debt Relief... I totally recommend. For your personal inquiry, you can trust on National Debt Relief...

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 4, 2019

    Everyone was very helpful and explained everything clearly. All done by email. Could not be happier so far. Looking forward to good results. Thank you for your help and I look forward to getting the results as stated by company reps.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 4, 2019

    Joseph ** and Amanda ** were excellent today. They were very knowledgeable about the program and were both very customer service friendly and driven. They made sure I understood what they were talking about and continuously congratulated me on taking this journey to financial freedom. Kudos to them both! JOB WELL DONE!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Both Chanel ** and Jay ** were very informative and helpful for what I should expect and plan for with this new debt relief program. I felt that all of my questions were answered effectively and that they laid out all of my options effectively.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Nicole ** was very helpful. So was Shantel. Happy to be a part of this group. I feel lighter already. They were knowledgeable and understanding and got it all setup in about an hour or so. No complaints. I wish I had come here first.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    The best customer service I have ever experienced, Michael is the sweetest, kindest, nonjudgemental person who immediately took control of my very stressful situation and for the first time in weeks I feel like things are going to be okay.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Great all around. Very helpful and knowledgeable. All questions answered. Informed on what steps to take in case I run into some problems. A great load off my mind knowing that in 48 months instead of some many years I will be debt-free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    Clinton was an amazing and patient representative. Great patience walking me thru procedure. Excellent reply time. Polite and courtesies. Representative who guided me through the welcome call needs to actually sound like she enjoyed her job, very disconnected in her manner and tone of voice. She was on task though.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 4, 2019

    Everyone did a great job assisting us. I would recommend you guys to our friends. Everyone was very patient with us when we ask to explain something we did not understand. Everyone was very kind to us as we one of their family.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 4, 2019

    The sign up was very easy to do. The account outline was easy to follow and My interface was Kirk ** did a very good job in my sign up. The second call to cover and check the application went very well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    It took me almost a month to get back to you after considering many factors to initiate the financial assistance I needed. Every person I spoke with was wonderful and willing to help with any questions I had. I will always feel comfortable calling you for any question or issue that arises. Thank You.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Everyone I spoke to was very friendly and helped me out very efficiently. Paul answered all of my questions I had. He was very knowledgeable in what he was doing. Worked around my schedule even when I was extremely busy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 4, 2019

    Every part of this experience has been well explained and delivered. Navigating the website, filling in the information and submitting the form was extremely easy. The customer service was excellent. Every part of the application process was clear and well explained. Thank you for making this difficult process easier.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Was very helpful. Told me everything I need to know on this works. Told me how to get help if I needed it and how to find things on the website, gave me phone number to a help line. Very nice person. Very pleasant.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 4, 2019

    Everything was told to me clearly and in a way I didn’t have too many questions because majority of them were answered. I was spoken to in a reasonable tone and I was treated very well. And the amount of money I will be saving working with debt relief is great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Both representative were very helpful and respectful, loved the experience. I hope they both get a raise. Looking forward. I will definitely will recommend National Debt Relief to my friends and family members. Hope you all have a happy holidays and happy New Years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    He was polite and made sure I understood everything. Thank you. I have also been very pleased with Marvo’s professional services. He has been very personable and professional and has taken the time needed to help answer our questions and aid us in getting our debt resolved.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 4, 2019

    Thoroughly explained every part of the program to me. Both Reuben & Mona were consistent with the information that I feel I needed. The legality of my debt was also explained and that $277.00 will be deposited to the savings account set up by the debt relief program and the $277.00 will be deducted automatically out of my checking account to secure this deposit.. Reuben also explained that I have control of the savings account and that I may deposit more funds above the $277.00 should I want to or am able, which may enable me to get out of debt faster.

    Thank you,

    Diane

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 4, 2019

    Very clear, informative, and friendly representatives. Like the efficiency of computer program access and documents and the fact that most of necessary documents and programs are set up for me so quickly. Also, like the follow-up after speaking with first representative, which does a recheck and verification of information and allows more questions. Like quick access, friendliness and patience, and knowledge of representatives.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Amazing service by Frank **! He was extremely patient! I will refer National Debt Relief to anyone with credit problems! Such an amazing team of workers! Kind, patient, etc.... Thank you again for all of your help! We are so happy with the results!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 4, 2019

    The representative did an outstanding job explaining the program and answering every question I had. I felt that the representative was engaging and was prepared to answer my concerns. Program is easy to understand. I would recommend program to everyone in need to achieve financial freedom.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Gabriel, thank you for taking the time to leave a note today. We're very proud of our agents and the work they do to help our clients through the process. Thank you for recognizing their efforts.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 4, 2019

    Excellent customer service. Very prompt and accommodating. Explained the processes well at every step. Answered all questions in a timely manner. All customer service representatives that I spoke with were very well versed and had the ability to assist, regardless of whom I intended to speak with.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 4, 2019

    Darnel ** and the rest of the team were great and made me feel comfortable in my decision. This is a hard decision to make but I feel good about it. Process was easy once I made the decision to move forward. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2019

    Best thing we have ever done. We can breathe a sigh of relief. Everyone we talked to were wonderful, kind and very helpful. I like knowing I can call anytime with a question and someone will be there to help but honestly I have no questions. Everything was answered before I asked. That is how helpful they are. Just wonderful!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    We just signed up today, and So far so good all reps were courteous, and professional they ensured that all my questions and or concerns were answered to my satisfaction. Looking forward to a successful debt relief journey.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Staff was very courteous and knowledgeable about the the program. I feel relieved I took the first step to changing my life. It's scary to be in financial debt; and to know that you have someone who is willing to help you is an amazing feeling.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    They are so much help and the person that help me out was so much help. Thank you again Robert **. And I would highly recommend going with the company. I was stressing on how I would be able to pay all the debt off I had and they were the ones that reached out and told me, "It will be ok. We have your back." So once again thank you very much.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 4, 2019

    I had the privilege to have very knowledgeable team members from National Debt Relief help me through the process. I had my questions answered thoroughly. I would highly recommend them both to help me again if needed. The team members were very pleasant in their explanations. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    I am very pleased with the service I have received so far. Michael was very helpful and understanding. This is not something I am proud of doing, but it has to be done to get me back on my feet. I am looking forward to becoming debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    Hello. Each person that I have spoken to were very super friendly and answered my questions so that I can understand in full. They were helpful. They made it easy to comprehend and finish the task at hand. I would very much recommend other people to see if this program/services is for them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    You gave me peace of mind... priceless! I wasn't behind but I was stuck on the neverending circle of debt, use my cards, make my payments, then use them again. I appreciate the help of Theodore and Grace, they are greatly appreciated.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 4, 2019

    Everyone I talked with was friendly and nonjudgemental about my current situation. The processed was explained to me and made me feel at ease with getting the help I need. I would definitely recommend this to someone that was in the same debt I am in.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 4, 2019

    I was genuinely pleased with the level of courtesy and knowledge of all I had contact with. Their level of expertise was well demonstrated as they proceeded to explain ALL DETAILS about my enrollment. All of my questions were addressed and answered without hesitation. My thanks to you all for helping to eliminate my STRESS!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2019

    All people I talk to were very kind and helpful. Hope this will help me get debt-free. Thanks for giving me very good feedback on all things I asked about and were on point when I asked all questions. Hope to hear back.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 3, 2019

    Thank You so very much to Diana ** and Christina ** for all your help, time and explanations!!! I am truly grateful and I cannot wait to be debt-free!!! I look forward to not being so stressed or scared of my future being overwhelmed with owing any money to credit card companies!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 3, 2019

    Excellent customer service. They explain all the deals very well as also being very kind. I am very happy with the decision I have made and would recommend to other friends of mine that are looking for a program like this.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    I so far am loving everything, and very hopeful of becoming debt-free. Everyone I have be in contact with has been very helpful and nice. They say that I will be debt-free in 36 months!!!! I would recommend this to everyone!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 3, 2019

    Got the help needed. Thank you. But will continue to use and keep updated with how things go with my account. I am interested to see how things go and if my accounts will be handled well as how I want them to be taken care of.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 3, 2019

    At first, I was so apprehensive to apply but Melody was so nice and she was able to explain to me everything. Tiara and Melody were so friendly and accommodating to my questions. I would recommend National Debt Relief for Good Customer Service.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 3, 2019

    The people two individuals who help me were very informative and very cordial in answering my questions and concerns. Made me feel comfortable in the process of getting me all the information needed for approval in the program. Would recommend company in an instant!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 3, 2019

    Good experience with getting started. Easy process, clear information. Nothing to complain about. If anything to request, get more louder phones. Seem to cut out. Other than that this was good. Would tell others. Noting else to say, thank you and happy holidays.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    Compliment the Client Success Team Member I recently spoke with. On 12/3/19 about 4:00 PM or thereabouts, I called to clarify a question about adding an expense to the Debt Negotiation Agreement completed earlier today. I had several intervening phone calls and other interruptions before I could complete this but I really would like her managers to know how competent, informative, complete and mostly how kind she was. If there is any way to National Debt Relief to track that call and pass this along, I would appreciate it.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 3, 2019

    They help me a lot, answered all my question. My sister recommend me this program, is a great option for people like me that need some help getting out of debt in a short period of time the reduce your debt with lower payment that what I was doing now. Thank you so much for explained me everything.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 3, 2019

    Awesome customer service and respectfulness! Worked with me and the fact that it’s hard for me to answer my phone majority of the time. Emailed as much as they could so that I wouldn’t have to spend a lot of time on the phone. Never encountered a company in any sector like them!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 3, 2019

    Everyone was handle their work in a professional manner. The Person explained everything to me, we went over all the rules and regulations to me. Talking to them made me feel better in making the right decision to get rid of my debt. I would recommend this to my friends.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 3, 2019

    National Debt Relief's representatives were very nice, professional and helpful. They explained every facet of the process thoroughly. They walked me thru every part of it. My mind was put at ease and my anxiety level dropped immensely as we talked and finished. I would recommend them to anyone who needs help with their finances.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 3, 2019

    I just signed up for your services. At this point, Stephen ** thoroughly explained everything to me, and he was patient when I didn't understand something. The woman I spoke with from the Welcoming group was also very efficient and explained your services very well.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 3, 2019

    Everything went smoothly and customer service was excellent. I'm glad I chose this company to help consolidate my debt. I recently retired and was not sure what to do but they helped answer all my options and questions I had.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    Very good experience. Very enlightening. I would recommend it to anybody who need help. The customer service agent was very patient and also informative. Thank you guys for everything. Have a good day. Also I hope things go well for my husband and I.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    Thanks for everything you do for me. I appreciate it and is very easy to understand. This is a good thing for me, a new start to get back to normal. Everyone was friendly and helpful with everything that we did and helped me understand how everything works.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    I felt quite comfortable when speaking with someone over the phone from National Debt Relief. Jay ** and Jordan ** were two very nice Representatives that I had the pleasure of speaking to. Jay's personality over the phone made me switch from the 1st Debt Consolidated Program that I was going to go with to the National Debt Relief Program. He made me feel comfortable with asking him questions and he was quite knowledgeable. He was very patient in answering all of my questions and I appreciate that to the utmost! I feel the same way about Jordan **!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    Great job for helping me. I would recommend y'all to a friend, thank you so much. I really appreciate y'all business. Thank you. I feel better now be glad when I am out of debt. Don't never want to get into this shape ever again.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 3, 2019

    Jamel and Taylor were both patient and kind as they walked us through the National Debt Relief program. You can tell they want you to succeed and are giving you all the tools you need. I am excited to work with them and will have no hesitation recommending them to others in the same situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    Everyone was super helpful and kind. I feel a sense of relief after talking with them. I was drowning in debt and they gave me a solution that works for my family. They answered each question I had calmly and didn’t judge.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 3, 2019

    National Debt Relief is a quality company who is working with me to resolve my debt. They are very professional, and they do not make you feel worse than you already do about your situation. The process was very simple and easy to navigate.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 3, 2019

    A giant weight has been lifted off my shoulders. Thank you so much! Everything has been so easy and a wonderful experience. I would definitely recommend to anyone! I have no idea what I would do without the help of National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 3, 2019

    The people I spoke to were very friendly and helpful. From start to finish they were professional and kind. They made me feel comfortable about my decision to finally jump in and resolve my debt problem. Answered all questions and thoroughly explained the process. I’m excited to finally repair my credit and get my financial situation back on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    Anthony was Very helpful, pleasant and knowledgeable. Made the entire experience pleasant and quick, he answered all of my questions and was very helpful assisting me with setting up my online acct.. I would definitely recommend this company to friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    I am ever so grateful for National Debt Relief for all that they were able to do for me! I can't wait to start making my payments and getting my debt paid off and back on track! Thank you to all those who helped me, I don't think they understand how much I appreciate them!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    I had concerns on my credit cards and the enrollment with National Debt Relief was beautiful. I liked it. The negotiators are excellent, and I do what they told me. The payment plan is okay, too. I'm halfway through the program already and four got paid off -- I have three more to go. Since working with them, my credit score has been going up a little.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 3, 2019

    Rep. Eli was very helpful and patient in explaining the process. I will recommend your services to family and friends. I like the idea of going online and checking my accounts and calling me for approval of a settlement. Thanks for assisting me with my problem.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 3, 2019

    You guys were great at getting me started and making sure I understood everything about how this works. Love the easy access online. Looking forward to becoming debt free!! Would definitely recommend you to others. This will definitely take a lot of the stress off from worrying about these debts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    Very nice and friendly customer service. I am very enthusiastic to be getting out of debt and having a plan. I love the confidence everyone has that they will without a doubt be able to help as long as I stick with my plan/program.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Tabitha, we're confident in our program because we've seen it work repeatedly. We've helped thousands of clients get out of debt. Our system is only half the equation, though. The other half is our clients and as you rightly said, if you stick to the plan, you can succeed here. We're standing by with all the tools you'll need to reach your goals so don't be shy about reaching out. We look forward to working with you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    I have been drowning in debt for a little while now and I contacted National Debt Relief to help and they have been EXTREMELY nice and VERY helpful with my situation. I have enjoyed the phone calls with them as they have been helping to understand everything I have to partake in, in order to fix this issue. I greatly appreciate their help and patience!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 3, 2019

    It's very difficult to admit that you are in a financial bind and unsure of what steps to take to resolve the matter however the team at NDR were very thorough in explaining the process and transparent. I feel comfortable with them advocating for me and in gaining financial freedom.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 3, 2019

    I called to inquire about the program and was fully informed. Daniel and Mickey were so helpful and knowledgeable and steered me in one of the most conscious decision that I've ever made. I'm glad they were the persons that assisted me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    Paul and Camilla were very helpful and made us feel like we were very important to them and took the time to reassure us that we are not the only people that this happens to. It really made us feel valued and like we had not done something wrong.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 3, 2019

    I've tried other debt relief places and was sorely disappointed in the service I received. I've had the best experience with National Debt Relief and the knowledgeable and friendly staff. I was fully informed of what to expect in the program and they answered every question completely. They called when they promised to call and worked with me to give me the best pay schedule for me. I'm so glad I found this company and look forward to working with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2019

    This person was very thorough and answered questions we had. She was courteous and patient and showed good customer service. She was very patient as my spouse needed to gather bank account info and had to add her to the call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    I am incredibly satisfied. Changed my life. Professional, understanding, one-stop. Exactly what people who are in debt need. Perfect. I don't fill these out often, so really.. awesome company. Everyone was super friendly, helpful, and thorough. I needed that very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    They were very friendly, didnt make me feel horrible for the shape we are in, worked hard to make sure we got the help we needed to be debt free in less time. They had all the answers to my question almost before I asked them. I would recommend this company to friends.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2019

    The representatives I spoke with was very knowledgeable in helping me get on the path to a debt resolution. They helped me understand what my debt challenges were and understanding what I needed to accomplish my goal. I look forward to clearing my debt and getting on the right path.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2019

    The team was professional and took the time to explain everything thoroughly. I understand my program and able to make the payments. The team helped me with my situation and did not make me feel ashamed of embarrassed. They made me feel that debt relief is truly possible for me.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 2, 2019

    Max ** and Amanda ** made it all happen; fast and easy and brought me great relief. I literally will be debt free in 42 months. I have been struggling just to pay minimums for many years. I wish I would have enrolled earlier. Thanks.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2019

    I came to NDR to get help from a mountain of debt. The people I spoke with were very nice and explained things so they were easy to understand. I was very pleased with what I heard and signed up to be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 2, 2019

    Updated on 01/10/2021: It’s worth the sacrifice that I make to be able to afford to do the program. They were there when my father had passed away and I needed to take time off work. They were there to help me through that and give me some time off. Every time I called, they asked, “Is there any change?” I feel more relieved now, especially when I don't get calls anymore and I don't have to worry about what I should pay first or when I would get through this. Now, I can see an ending.

    Original Review: This is a positive lifetime experience. I feel as though I have a second chance. This is a new debt free experience I have always strive for. I feel as though I have been “born again,” and hope is still alive.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 2, 2019

    Both my agents were very helpful and knowledgeable during the start up process and very very nice. They were patient with the process, and they had all the answers to my questions. The process was too easy I can say with their help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2019

    I was referred by a co-worker to give you guys a call. Veronica ** was awesome! Very helpful and understanding. She answered all my questions in detail so that I could understand just what was going to take place and how everything works. She was very patient with me over the phone being that I was also working at the time I call. Fun and polite made me feel very welcome. I was so thankful to be approved. Thank you so much for all your help!

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 2, 2019

    Justin and Mona helped out greatly with the process of helping eliminate my debt. They explained the entire process in a way that is simple, easy to understand, and able to resolve any questions I had in terms of how the debt relief program works. I highly recommend them.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2019

    Very clear instructions and anticipated outcomes! I enjoyed speaking with both reps. They made every next step reasonable to understand. I am comfortable moving forward as long as communication remains clear as it has been today.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 2, 2019

    This process has been smooth and stress relieving. My experience with Naya was great and pleasant. She has communicated with me clearly and transparently. The welcome call was easy and pleasant as well. I would Most definitely recommend to a friend. This has been a great relief for me and I’m so happy that NDR has decided to work with me to help me relieve my debts and stress. I can’t thank this team enough for what they do!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 2, 2019

    Very professional and experienced person named Steve **. I was well informed of this agreement. Steve ** went through the entire process with me and allowed me to ask questions during the entire process. The man who did the welcome process was also very good and very professional. Im sorry I did not get his name...

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 2, 2019

    Joining the program was an easy process thanks to the helpful representatives. They fully explain all steps to the process and answer any questions. The best part of the process is they dont try and be pushy about getting you to join the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 2, 2019

    Everyone I spoke with was helpful, pleasant, and respectful. They were never condescending. They made a bad situation better and I am already relieved comparing monthly payments and looking forward to a less stressful future. Your help is much appreciated.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 2, 2019

    Very friendly staff and very helpful. Staff reviewed all information in detail. All questions answered. Paperwork easy to access online. I felt my stress level lowering. I would recommend this service to others. I can't wait in a few years to be debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 2, 2019

    I appreciated the approach that she took, very gentle and understanding but also informative and respectful. I understand my next steps, what I can expect to happen, and when I can expect to be debt-free. I was driving so I cannot remember her name, but she was so great.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing your experience, Lindsey. We'll make sure to let the agent know you appreciated her efforts and I'm sure she'll appreciate that you took the time as well!

    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2019

    Yes I would recommend a friend. They made me feel supported and comfortable and they were really nice. They explain really well the agreements and nothing was really missed. They went step by step explaining everything that I needed to know.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2019

    Debt consolidation. The one who helped me had patience and understanding. She explained it to me very well that I would be able to understand. Hope it will help me and It will be fast action and I will have stress free from debts. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 1, 2019

    Very helpful with all my questions & concerns with my accounts. Answer my questions effortlessly without hesitation. Jeffrey was really helpful in his explanations with the process. I was lost when I first called but he made it so much understanding with his help. Welcome caller pick up where Jeffrey left off. Very helpful. 5 star rating. Excellent. Excellent. Excellent.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    David, thank you for telling us about your experience today. We're happy to hear that things went so well for you during enrollment. Thank you for recognizing the agents who helped you as well; we're sure they'll appreciate it, too!

    Verified purchase
    Staff

    Reviewed Dec. 1, 2019

    Superb & professional company, easy to deal with & highly recommended for both customer services & services offered! I believe that this system will work best when followed properly & I believe that National Debt Relief is a great company to help with managing debt/eliminating debt. Thank you NDR.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you so much, Marawan! We can't thank you enough for the endorsement and we're sure your advice is appreciated. Feel free to reach out if there's anything we might be able to do for you!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2019

    While on the phone with NDR representatives, they were extremely helpful and honestly cared about helping me get out of debt and always had the best interest of the customer (me) in their mind. Thanks NDR for helping me to get out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 30, 2019

    The process was very easy and I can’t wait to get through the program! The staff was very friendly and knowledgeable throughout the whole process making it easy to understand terms and conditions. I was very pleased with my service through National Debt Relief.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 30, 2019

    Very informative and transparent. I felt as though I was truly being helped and my experience felt personalized. The only drawback is some of the footwork that I would have to do during the debt settlement process. For people who are trying to resolve their debts this process is daunting and almost seems desperate to the detriment of one’s financial wellness. If one is able to pay off their unresolved debts without enrolling in a program like this go that route, but if this is the only option available by all means pursue it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 30, 2019

    Both were very knowledgeable, courteous and walked me through the process of what I could add, how the program works, and what do to next. Initially I did not have enough debt to be part of the program, but as I looked through my accounts and found other medical bills, I was able to call back and be approved for the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 30, 2019

    This was a very easy experience and the representatives are very helpful and knowledgeable. They answered all my questions and were helpful. I recommend to any one in a financial situation to call and get help from this company. The program is minimal time and low payments.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 30, 2019

    So far this process has been very easy. Catina was very helpful and patient with me. Explaining every page in a clear voice. Make sure I understood every word before she continued. Had a follow up call Saturday 11/30/19. I appreciate that very much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    Very professional and easy to understand the account managers speaking well. I would recommend to a friend. A bit lengthy but understandable. So far everything feels like I am moving in the right direction. The account managers were professional and polite.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    After I spoke with Ryan ** and proceeded with my contract, feels great to know that I'm doing something great for myself and the company I owed money too. I wish I knew sooner about this company and the program they offer for people like me who fell through hardship due to lack of work.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    My husband and I had a great experience with the staff that helped us get started. We can't wait to be debt free. We appreciate the patience and knowledge we were given. Allen good was amazing. Thank you for all your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    Great experience. Very helpful. This is great for people who are in debt. Should have done this a long time ago. Was not getting anywhere with minimum payments. Thank you for giving me the chance to make my credit good again.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 30, 2019

    Very happy to get this started. :) Thank you so much for taking the time to help my wife and I. Please. I will be talking to you from time to time for questions on this program. Thank you again for your time. I look forward in staying in touch.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    We just started our journey with National Debt Relief but they have been very easy to work with and helpful. We feel hopeful that we can finally get out from under the mountain of debt we've been living under. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2019

    With this being a situation I never thought I would be in. I Thank you for being friendly, understanding and informative. Now I feel like there is a little light towards the end of this tunnel. Looking forward to a new beginning being debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 30, 2019

    Everything was clearly explained and Juan showed great patience with me concerning the phone issues that I had during our conversation. I appreciate the assistance given by both he and the representative who provided the Welcome call. Thank you, D **.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 30, 2019

    Everyone I spoke with was wonderful. They made sure I understood everything and asserted any questions I had. They took me step by step through the process and gave me hope at the end of the tunnel. They definitely have the client's best interest in heart.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 30, 2019

    National Debt Relief took my debt and gave me an estimate of what it was gonna cost me per month and I accepted. However, I was not happy with the explanation as to their charges because they just gave me a percent that they were gonna charge and it seemed like there were a lot of other charges that I was not aware of. Another thing was that I did not get the actual conversation in writing, it was just on my telephone. But when I called, they answered my questions. The program has negotiated my settlement with the credit card companies. I pay one amount per month and then I don’t have to worry. I should be close to the end now. The last time I asked, I only had two credit card companies that were outstanding that had not been negotiated and, of course, I was still paying on some. I'm glad it's almost over.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 29, 2019

    Everyone I've worked with so far has been fantastic. Rachel ** is friendly and knowledgeable, she made me comfortable from the moment we spoke by phone (and I don't like talking on the phone!). She's answered every question and is very prompt, I haven't had to wait for responses because she responds quickly. The person I worked with on the phone to confirm information and be certain I was clear on everything (my apologies that I didn't write down her name) was also wonderful to work with. She was clear, was able to easily and completely answer every question and concern that I had.

    I feel like I understand the program and believe that it is the answer for me. I look forward to working with you until my debt is resolved. I'm pleased that I chose to work with National Debt Relief. All of my experiences thus far have been positive and I absolutely will recommend NDR to anyone who is in a similar difficult position such as mine. Thank you for the assistance thus far!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 29, 2019

    Easy. Fast. Simple. I wasn't feeling lost like I couldn't understand. They made it very simple. Definitely recommend them if you are needing help. It wasn't ridiculously hard to get help like with other programs. Didn't make you feel ashamed for needing help. Very understanding.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2019

    Please... if you are feeling overwhelmed and under water with your debt, take the time to talk to these amazing people. They are completely without judgement and only want to help you. Several times during my call Bryton stopped and made sure that I was OK, and he wanted me to know that my feeling mattered. Whether we like it or not, our money is a reflection of us, and when we cannot move forward, we feel shame and guilt. The NDR associates that I have talked to, all of them have treated me as a person, not as someone not paying her bills. A weight has been lifted. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 29, 2019

    The representatives went too fast through the process and had to stop them several times in order to write notes and ask questions. They were both nice and patient but seemed rushed to try to understand the service and agreement.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Joyce,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 29, 2019

    The person who took my call was very thorough and made me feel very comfortable about the whole situation. He also took his time explaining the process. And the welcome call was also very thorough and gave me very good guidelines as to how the process will work.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 29, 2019

    Krista was very good with the process and I felt known. With "Yunera" I felt more like a number as she never mentioned my name after I heard her say Ms ** and I requested she call me Beverly. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 29, 2019

    I contacted National Debt Relief and was greeted by very helpful staff who ensured I knew exactly what was going to happen and how I can get help if I need it. Thank you for your excellent, polite service. I would recommend their services to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 29, 2019

    Just want to say, everyone I spoke with at National Debt Relief are professional and polite. Looking forward with working with them. They are going above and beyond to make my life better and can't wait to be debt free again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Nov. 29, 2019

    Everyone I have spoken with to initiate my debt relief program with National Debt Relief has been very thorough and patient as they explain in detail every step of the process involved. They have taken the time to answer all my questions and respond quickly when I reach out to them for further answers to my concerns. I have also been given advice on what to expect next so there is no confusion. I would recommend National Debt Relief to all my family and friends who are seriously seeking debt freedom.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 29, 2019

    Clinton was amazing in helping my husband and I fully understand the benefit of this program and helped us take the first steps in being debt free! I highly recommend Clinton to anyone that needs any help in this process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2019

    Roy ** has been absolutely wonderful to work with, and I also had a very nice welcome call with Jamie. I look forward to working with Roy and the rest of the team at NDR. Roy is so knowledgeable and takes great care to make sure all the details are covered.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 29, 2019

    My husband and I had lost our income and therefore fell behind on a lot of our bills. National Debt Relief really gave us a peace of mind and understood the situation that we're in. I am extremely grateful for this program. We can finally see the end of a really long tunnel and I cannot thank them enough for that. The staff that helped us were very knowledgeable and compassionate and understood our needs. Thank you National Debt Relief. You really helped my family keep food on the table.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2019

    Thank you for having great customer service. Every time that we talked to some one they were very friendly and to the point. When families are going through a rough time it's nice to know that some one is there to help you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 29, 2019

    I first started by speaking with Shahar, who explained my options to me, and was very patient with answering all of my questions. He helped me find the best solution for my debt! On my welcome call, I had the pleasure of speaking with Ronald. He went over everything in further detail, and made certain I knew the entire process as well as how they work to settle my debt. Overall a great experience, and I feel less stressed with the amount of debt they are helping to settle!

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 29, 2019

    I was in a hole with no way out and decided to call National Debt Relief. They made the entire process easy to understand and explained how each step works and what to expect. I will recommend other people to National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 29, 2019

    Had a great experience, was properly informed about everything and all my opinions. I was asked multiple times if I understood what was being said. I had all my questions answered by the representative. She was very well informed and made me feel confident about continuing to trying and get with the program.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 29, 2019

    National Debt Relief was good but the process was a bit slow. I canceled it about six months ago. I just couldn’t afford it anymore. But I got some of my stuff paid off.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2019

    I am satisfied so far. I won’t have an actual review until I am debt free. The service was great from each person I talked with. Everyone seemed genuine in their case to help me succeed. Thank you for that assistance and patience so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2019

    Working with NDR has been nothing short of amazing. I definitely feel a sense of relief knowing I have them on my side. From the counseling to the recommendations and customized plan, I was treated like a human. Stellar customer service!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Jasmine, thank you for this. It's always so gratifying hearing from clients like you who we've been able to give a sense of relief during a very trying time. Our agents are standing by to help you in whatever way they can, so please don't hesitate to reach out if you need anything.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2019

    Mr. A. ** was an amazing individual. Very professional. Even the young lady that answered my Welcome Call was amazing as well. They were some fine people and would love to have them at all times. Blessings! Ms. Faitafa **.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2019

    Everybody was so kind from the set-up process to the very end. I knew the money was coming out every month, and they would call and let me know when they had finished up or made a deal with one of my creditors. They would always call, and sometimes, they have anybody on the phone, that they just wanted to tell me about something, then I’ve had to call back. If you wanna tell me about something, be on the phone to tell me because my time is important. I may not have time to call back. But other than that, everything was really wonderful. Everybody was nice and accommodating when I’ve had questions, and it was a nice experience.

    At the end, I negotiated with American Express and told them I’d pay the debt off, and I have $900-some less. I had one creditor that I owe, probably $1,500, $1,600 to, and National Debt relief made it all for the tune of $900, and I took it. Some other folks have asked me about the situation. I’ve highly recommended National Debt Relief. I’m very happy with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2019

    Both Eddie and Jay were very helpful thorough knowledge and very accommodating with help along the way. Even Ann. All three were on top of me. Paving my way to success. You have an outstanding team.. I appreciate them greatly.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2019

    I feel like the world has been lifted off my shoulders. NDR has given me a way to settle my debts. I would recommend everyone who feels they are lost in debt to give them a call. Peace of mind is what you get.

    Thanks for your vote!
    Customer ServicePriceStaffTransparency

    Reviewed Nov. 27, 2019

    DO NOT GO WITH NATIONAL DEBT RELIEF! Don't do it! Find another company, find another way! This company is absolutely horrible! They try and talk you into saving 50% and in the end, after 4 years of endless phone calls, I have paid $1,000s of dollars MORE than what my original balance was! Customer service reps are rude, unhelpful and misinform you. When you call back they have no record of you calling nor what that person said. Even after starting each phone call with, "This call is being recorded." I have asked them to pull recording to explain what was told to me and they can't find them. Dozen and dozen of calls, they can't find. This company hides so much in the fine print. Your original balance will increase and the creditors will continue to bill you interest and fees, all of which you will be subjected to pay.

    I have been in this program over 4 years. I've had to go to court for two credit cards and I have paid well over my original balance, and you still have to pay a 23% fee to National Debt Relief. Mind you my balance wasn't even that high for these two cards when I enrolled, around 3,100 for one and 3,200 for the other. In the end I had to pay $7,275 for both and I had to miss work and attend court because I got a summons for the two cards. I paid close to $1,000 more than what I owed originally! How is that saving me money? I am sure you work very hard for your money. I know I do. Please look into different options and stay away from this company. If I could go back and do it differently I would in a heartbeat. And I wouldn't enroll with this company! I gave it one star only because I had to, they deserve no stars.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Kim,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    ProcessTransparency

    Reviewed Nov. 27, 2019

    Very helpful, friendly and explained the process fully from start to finish. Made me feel very comfortable and ready to get started with the program. I look forward to the seeing the settlement process, finally putting this debt behind me and having a fresh start going forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2019

    Nathalie and Stephan were both very patient and answered questions as I asked them. They had good telephone voices so I could hear them well. They summarized the long, difficult areas. Nathalie had to call me several times so we could go through the application together at work as my computer at work is not working. Very well done. Good employees.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2019

    All reps have been thorough giving a lot of information, always asking if I had any questions. Also very understanding and polite. Gave me all the contact numbers I may need and not to hesitate to call them if I had any questions.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 27, 2019

    I was given a great customer service. I received all the information I needed and was answered all the questions I asked. I went through hardships and defaulted with all my cc accounts. I was provided with a settlement plan that reduced my debt to over 14k compared to the 39k minimum payments will get me.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 27, 2019

    I had such an amazing and positive experience. Anthony made things so easy and explained everything so well. Thank you so much for your kindness. The entire process was. Much easier and faster than I had anticipated. I can’t wait to get these debts paid off and start fresh.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 27, 2019

    Ruben was very thorough and helpful throughout the whole process. He answered each of my questions leaving me with clarity. The whole process was quick and simple. Another plus was that there was no call wait times which is a plus as well. Thanks!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 27, 2019

    Was a long but pleasant experience. I recommend it highly. If anyone has debt problems this is the place to go. They want a lot of information from you and it has to be verified but in the end it was all worth it.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES