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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 90 Reviews 17435 - 17635
    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Jan. 7, 2020

    Was very simple and fast. The representatives were very clear explaining every detail of our documents. Me and my husband signed feeling very confident. Our payments is evaluated so we will be achieving our goals, in controlling every payment towards clearing our debts.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2020

    The associates that have helped me have been extremely kind, understanding and helpful. I am grateful to be given a second chance and to not be judged for it. I feel good about the service so far and I am hoping to have a great outcome through this service.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    Very helpful, knowledgeable, inform us of all possible situations. After speaking with the representatives this was the best fit for us. Quick explained everything in detail. Something that fits in our budget and will look towards getting out of debt.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2020

    I had an amazing experience with Colleen and Andrew. They both explained the process, details, and pertinent information with great detail. I would recommend both of them for someone who is in the process of becoming debt free. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2020

    When I spoke with my debt specialist Brent **, he explained everything step by step, answered all my questions. He was reassuring that there were solutions to my financial concerns. I felt a bit embarrassed by my debt & Brent was helpful & nonjudgmental - which made the process easy. I spoke with Carlo the Welcome representative - explained everything step by step & answered all my questions as well. Both were very professional & courteous.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 7, 2020

    They were very patient and honest, they answered all our questions. Were very clear and easy to understand. We're very satisfied and we feel relief and less stressed very happy with the results. Will highly recommend to anyone feeling stressed about being in debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    I received an email at 9:01 am this morning and this was the only email I received today. I called at 11:05 am. Was put directly to music. I held for about 20 minutes then hung up. Called customer service and the girl was very accommodating but not able to help me. I told her that I would do my errands and call later. My call back was at 3:50 pm. Again was only connected to music for 1 hour with no answer of any kind. I hung up and called Bryan ** (opened my account on Friday). He was able to get someone to answer my call. The lady in the welcome dept. Shevon ** was very helpful and knew what she was doing and very professional and considerate to me about my complaint. I think that instead of just music a recording could come on and at least say something about "Please hold" or something else not just music.

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    Verified purchase
    Staff

    Reviewed Jan. 7, 2020

    So far I have been very pleased with NDR, they are professional, courteous, and they are very perspicuous. They are very thorough, I very comfortable working with Kyron, he is an awesome debt specialist. Thank you Kyron for putting me at ease with my decision to sign on with NDR.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    NDR's people are very thorough and personable, but also robotic-like. Every time I've called, they have a canned speech that they have to say. I told them that I didn't need that canned speech because I didn't need to be prompted to put in extra. I wanted to put in all I could afford to so I could get out of the mess I'm in. I was on a 42-month program and I’m going to complete it in 17 months or less. Right now, I’m in the process of trying to close out all of my debts and I talked to a lady two days ago about getting my account closed out. And I didn't realize that there was a $12-a-month charge for the attorney and another $9.85-a-month charge for something I don’t remember. But overall, I’m very satisfied with the money that NDR has saved me.

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    Verified purchase
    Customer ServiceBilling

    Reviewed Jan. 6, 2020

    I was extremely nervous about not paying on my bills and dealing with the headache of calls from the credit card companies but both Cass and Amanda put my nerves at ease. They were extremely easy to talk to and walked me through everything I needed to know. There is a lot of information to take in but it all makes sense.

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    Verified purchase

    Reviewed Jan. 6, 2020

    My original contact with Jalene and National Debt Relief was good. I was fearful of the process and was made to feel very comfortable. My questions were answered and clarifications were cheerfully made.The thoroughness of the program is really astounding. I feel that I have allies with me throughout the process.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    I had a great experience with the enrollment process. The agent was extremely helpful. The process was quick and painless and the instructions were clear and concise. I look forward to resolving my debt. This is a great service. Thank you!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    This is in regards to my initial contact with National Debt Relief. I would first like to address my phone call with the debt specialist Sara **. Not only was she professional, but she demonstrated skills that many people in customer service lack, empathy and compassion. She was not judgmental and showed a willingness to want to help me. She gave me all the information I needed in an upfront and straightforward manner, this is something I value tremendously. Sara is definitely someone I would look to as a mentor and leader if I was an employee working beside her. In my opinion, she is a valuable and vital asset in the success of National Debt Relief's goals and mission.

    Next, I will address my phone call with my client success specialist Camilla **. Just like Sara, she personified empathy and compassion, while maintaining her professionalism. She spoke with a pleasant tone and helped me through the "Welcome" process quickly and efficiently. Camilla is, in my opinion, a pivotal player in the success of the client success team and to National Debt Relief's goals and mission. Both Sara and Camilla exceeded my expectations and are the reason why I will be recommending National Debt Relief to anyone who needs help with getting debt free solutions.

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    National Debt Relief
    Response from National Debt Relief

    Wow, thank you for such a glowing review, and thank you for recognizing Sara so enthusiastically and in such positive terms. She was very thrilled to know that she made such an impact, and we're glad that your experience was so exemplary. Please don't be shy about contacting us if there's anything you might need.

    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    Both of the people that helped me were really professional and nice. Micah and Ester very satisfying with your service. Thank very much for all the help and information you provided me and I hope everything work out for the best.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    Both agents I spoke with were very helpful and professional. They made the whole process really easy.

    Agent 1- Brian Duarte.

    Agent 2- sorry I did not get the chance to write her name down.

    Both agents provided excellent customer service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    All customer Service Agents were very informative. They were very friendly and professional. They took time to answer questions and concerns. I look for to working with National Debt Relief and it’s representatives. They provided me with documents with which to enroll and contact numbers and email addresses.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 6, 2020

    I absolutely love the way the rep was extremely thorough in communicating the program to me. She even explained the possible detractors and was transparent. They have a great follow up process as well to make sure you are confident in the your choice to work with them. I also appreciate the no obligation program they have built. I'm extremely happy with the initial start up. I will continue working and hopefully provide you more feedback upon completion of the program.

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    Verified purchase

    Reviewed Jan. 6, 2020

    I will be a new member on 2/1/2020. I am looking forward to completing this task, with a Strong Co. and good people working for it! I believe I found these REQ. and finish this task in a timely manner.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    Thus far Andrew has been extremely helpful and knowledgable with everything regarding my current predicament. He has walked me through every step with the utmost patience and finesse. I look forward to seeing this process through, with National Debt Relief having my back.

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    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 6, 2020

    It was simple and easy to sign up on. The people that I talked to were very nice and easy to work with. Everything online that needed to be signed was very simple and quick. Everything is also very explainable.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    The employees were very professional and to the point. Explained everything thoroughly and answered all our questions professionally. I would recommend this company to others that are in debt and need help with their credit problems. I hope that all our information is correct.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    My experience with National Debt Relief was extremely well. Thank you. Diana ** was amazing at helping me out and going over everything and cared about me understanding!! I would highly recommend National Debt Relief to anyone. Thank you Diana **!!

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    This was a very caring team. They eased my experience and were helpful with questions. During this stressful time I felt heard and valued as a person. I appreciate this opportunity to work on the mistakes I've made. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    The lady I spoke with was very kind and answered my questions with great knowledge. She didn't make me feel bad for having this problem with my debts. Thank you for making me feel not like a failure. The lady was very professional.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed Jan. 6, 2020

    I was worried that I was going to get scammed, but Caroline and team was very helpful and guided me thru the whole process. Having legal protection also helps me have some peace of mind. I am looking forward to having financial freedom with NDR. Thanks!

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    Verified purchase

    Reviewed Jan. 6, 2020

    Am excited to start being able to pay off my debt sooner and only worrying about it for the next 5 years instead of the next 30 years. All questions have been answered and I know that I have the resources available to me for any further questions and issues with the companies.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 6, 2020

    I’m very pleased with the program. The on boarding agent Brazil made me feel comfortable in joining and was very knowledgeable on how the program works and what will happen or may happen. All the staff including the welcome agent was very kind. I’m grateful for this as it really makes me feel like I’m getting somewhere with my debt instead of getting more in debt with a consolidation loan.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    This is a weight lifted off my shoulders. Thank you so much for helping me when nobody else would and payback is awesome and I can pay it off early when I want. Bruce and the lady I spoke with were both helpful and awesome with all my questions.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 6, 2020

    Updated on 02/13/2021: The program worked out wonderfully. I cannot express more gratitude for how they dealt with me and they handled everything. They made me feel very comfortable with their efficiency and their knowledge on everything. It was very simple and clear cut. It wasn't a lot of legalese. They spoke to a human being, not to a lawyer and I understand. That was great. I gave them a significant amount of debt and inside of a year, they've settled all of it for less than half of what I owed. I didn't even get a 1099-Cs from any of the companies. The rep I worked with was excellent. I've recommended him to people that were in my situation or are.

    Original Review: Consultant was very helpful, polite and knowledgeable, Her Professionalism was outstanding and answered every question I had. It was a pleasure speaking with her and communicating my questions and concerns. She assured me that I made the right choice in choosing NDR as my vehicle to address my issues.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    Very pleased with customer service and their help. They're very friendly and I felt relieved after taking care of all my debt. I would recommend it to anyone that needs help consolidating their credit debt. No more stress now to rebuild my credit.

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    Verified purchase
    Staff

    Reviewed Jan. 6, 2020

    Everyone I have spoken to has been very helpful and very friendly. This has been a good experience so far because I have peace of mind that my accounts are being handled well. It is really nice to speak to people who are non judgmental and just there to help.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 6, 2020

    All my interactions so far have been easy and all my questions were answered by friendly staff. Also calls were answered promptly and information given about this transparent process was complete. I am very surprised by the very direct and simple approach outlined.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to share this with us, Elan. We're very proud of our staff and it sounds like they took great care of you during the enrollment process. We look forward to hearing more from you as you continue the process!

    Verified purchase
    Customer ServicePunctuality & SpeedRatesCommunication

    Reviewed Jan. 6, 2020

    Global solutions Deposits started before I even activated the acct. I am not interested in setting up as I want to cancel! There has been no communication since I signed up at all. Sign up has so many legal pages that you could have included anything and I would have no idea. They go over it so fast.

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    Verified purchase

    Reviewed Jan. 6, 2020

    Beginning this process has been very easy. It is taking a great burden off my back. I have had great health problems and now I can concentrate on getting better. I look forward to a successful conclusion to my predicament.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 5, 2020

    I have had a great experience! Customer service is fantastic and I love the website. Everyone is super helpful and they make you feel less stressed about your situation. When I am further in the program I will give another review.

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    Verified purchase
    Staff

    Reviewed Jan. 5, 2020

    I was very nervous about taking care of my debt problem. The people that I talked to were very understanding, helpful, knowledgeable and nonjudgmental. I am confident that I will be debt free within three years. It will be nice to not have all this debt.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2020

    So grateful to those who helped us to get some relief from the mounting debt that we have acquired. My worries have now been greatly subsided with the support that we will have. National Debt Relief program is the way to help alleviate going into bankruptcy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    I was very apprehensive about beginning my journey towards resolving my debt once and for all. Lia and the welcome call representative both did such a great job of relieving my concerns I feel very optimistic about my future for the first time in several years. Thanks for being there.

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    Verified purchase
    StaffBillingRates

    Reviewed Jan. 4, 2020

    The people we have spoken with have been friendly and helpful. We are just starting the program, and hope that this will help us eliminated our debt. High interest rates and unexpected bills, have helped create this problem, not because we live above our means. We pray this is the answer and only time will tell.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    Treasure was excellent. No complaints with her whatsoever. She was very knowledgeable and reassuring. The woman I spoke with on the welcome call was also fine. She didn’t seem quite as versed as treasure. But no problems. I really appreciate the lack of judgment throughout the process. It make me much for comfortable. The concern about being judged is a huge part of the reason I haven’t tried to sort this out until now.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2020

    Everyone was very helpful and the entire process was explained thoroughly. All of my questions were answered. It is a stressful time and I was dealt with that in mind. I am very appreciative of all of the help. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    Superb. A huge relief. I felt understood and cared for. There was no judgement and the customer service representatives made me feel at ease with the process. I was grateful for the help and look forward to getting out of debt.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2020

    Great experience. Everything was explained perfectly to me. All my questions that I had asked were answered perfectly. Everyone that I had spoken to was super helpful and kind and no judgement was made in how much my debt was. I loved that.

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    Verified purchase
    Customer ServiceSales & MarketingStaffBillingTimeliness

    Reviewed Jan. 4, 2020

    My wife and we’re so stressed regarding our credit cards minimum payments and we can’t breathe anymore until one night I saw in TV ads about National Debt Relief and next day I called Sam ** and I am hesitant to talk and left a message. And after 5 mins he called back and he got all our info and at that time he said we are quality for the program so immediately. We are so happy and very much relief of our problems since we are already retired both with fix income and my wife is handicapped. We are so thankful to all your good people in helping like us that there is a Program like this.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2020

    Andrew ** was my agent for preparing the application for NDR. He was very patient, professional, and knowledgeable. I really appreciated his expertise. This company has provided me with the avenue necessary for me to be debt free. I would recommend this company to anyone needing this type of assistance. It has definitely taken the pressure off.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 4, 2020

    Customer service was great. Both agents were very helpful. And the documents were easy to sign. Both calls were handled quickly. I hope that the rest of my dealings with this company go as easily. Thank you so much for all your help.

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    Verified purchase
    Staff

    Reviewed Jan. 4, 2020

    I spoke to Mario ** who walked me through the steps with National Debt Relief and made it painless and easy to understand. All persons involved with my enrollment were helpful and nice. Thank you for helping talking the time to help me set up my account.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    I am still in shock about how much I’m able to save with NDR! And how fast I was able to get approved! The specialist are certainly one of a kind! They are ALL SO HELPFUL! National Debt Relief genuinely wants to help their clients get out of debt. I am so grateful for them and their program!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    The first steps to getting started in this program was very easy. The two people I talked to on the phone were informative and understanding. They answered any questions I had and made the whole process easy to understand. I believe getting all the information is very important before you make the decision to use this program.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    I just signed up so I can't say much about the performance but they were very helpful and explained everything in great detail and answered all my questions. I am anxious to see how well they do when the negotiating begins. They have great reviews so I am not worried.

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    National Debt Relief
    Response from National Debt Relief
    Hi Marc,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Best thing I've done in a long time. These people are so professionals. Mr ** is great. Has the professionalism and the patience to work with you. I felt comfortable at all times with him. Give this man a raise. He deserves it.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    They are very nice and understanding. And when you get stuck they help you out and listen to what you have to say and ask If you have any questions and answer them as accurately as possible. Overall a great company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    Adam and Christina were very kind. Both reps were knowledgeable of all information. Both give all the information that I would need to move on with the program. I truly appreciate the call backs that Adam gave me and the information he gave me before I decided to except the program. Christina was very helpful with all the information thereafter.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    While this is my 1st time ever doing this. The representatives were patient and answered all my questions. I hope this is a smooth process as it’s just the beginning and I am very nervous that I made the best decision.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    What I was most impressed with was the amount of respect I received from everyone. Thank you for all your help. I highly recommend to everyone to at least give them a call if you feel like there is no hope.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    My experience with National Debt Relief has been totally amazing! Everyone I have spoken with has been very kind, courteous and professional. I am very grateful that I am now a member, and I look forward to getting my debt eliminated as soon as possible. I absolutely feel that National Debt Relief provides EXCELLENT customer service!

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Very understanding and helpful representative who made the whole process more comfortable in what would have been really embarrassing circumstances. He was able to give me the information I needed to make a decision that best suited my financial needs.

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    Verified purchase
    Customer ServicePrice

    Reviewed Jan. 3, 2020

    The process was smooth and simple. I had great customer service from Alyssa and Brenda. The ladies went out the way to make sure I had the best relief plan affordable to me. I will recommend the service to friends and family.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Everyone I spoke with from NDR was super helpful and answered all of my questions. Gave me peace of mind and took a huge weight off my shoulders! After my business failed I never thought I would get out of debt.

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    Verified purchase
    Contract & TermsStaff

    Reviewed Jan. 3, 2020

    Marcus and Robert were very kind and helpful. Marcus answered all of my questions, explained the agreement thoroughly and gave me time to do my own research. There was no pressure. Robert was very sweet. He answered all of my questions and explained everything very well. So far this experience has been very satisfying.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    Both agents were quick and polite. They were eager to assist in any way and wanted to be sure I was clear about the program details. I felt comfortable and Eli was always available each time I contacted him. The other gentleman at who I spoke with during my welcome call was friendly and very professional as well.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Ruben was very knowledgeable and kind! He was pleasant to talk to while starting the process. Ruben answered all of my questions with accuracy and he made the process very simple to understand. I feel like a weight has been lifted off my shoulders in starting your program.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    On being forced to retire early due to health I was suddenly changed to a fixed income and needed help with my finances. Your team (Aqueelah **) was able to give me the advice and assist I needed. And then I received a welcome call with Catalina who reviewed the process with me. I can't thank you ladies enough for helping me. Now I feel I can make it and I can sleep at night. Thanks again.

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Jan. 3, 2020

    Christopher ** was an excellent person to work with in guiding me through the process. Chris made it very easy to understand and answered all of my questions prior to and after signing the agreement. Also, the follow-up session with Frank was excellent. He reviewed all the documentation with me and answered more questions with clarification.

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    National Debt Relief
    Response from National Debt Relief

    William, thank you for taking the time to share your experience and to recognize the hard work our agents put in. We know they'll be happy that you mentioned them. Don't hesitate to call us if you need anything.

    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Que was very helpful in answering any questions I had and getting me signed up for assistance. Very polite man. I am looking forward to getting out of debt and raising my credit score. The process was simple with the help that was given.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    I am excited to work with my success team. Everyone was courteous, not judgemental, and supportive. For the first time in a long time, I feel hope for my financial success. I am going to be debt-free in a reasonable amount of time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    Both David and the woman I spoke to to complete my enrollment were amazing in helping me understand the process and get me signed up. They thoroughly answered all of my questions and made signing up easy. By the end of the call I felt completely at ease. Thank you!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    I am so thankful to Hakeem and Kaitlyn for their help with getting me started in National Debt Relief! Knowledgeable and very caring staff members here! I had tons of questions and all of them were answered very professionally and if they didn’t know something, they found the answer and quickly!

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    TechStaffLoan ProcessHonesty & Transparency

    Reviewed Jan. 3, 2020

    My experience with National Debt Relief was excellent. They satisfied all conditions with my debt problems with 2 companies I had personal loans with. Both of the companies I had dealings with lied to me about my contracts with them and also failed to live up to their contracts. I am very happy with National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    We were so amazed by the service and how friendly and sensitive they were towards us. Sam ** and Lidia ** were so knowledgeable and extremely courteous with us that they made it so comfortable for us to express our situation to them inspite the fact that we are very conservative individuals and would never have gone through this program if they would have treated us any other way.

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    Verified purchase
    Staff

    Reviewed Jan. 3, 2020

    Thank you so much at this time for helping me take care of my debt. It’s a step forward that I have to take in this journey to get out of debt and start fresh. Thank you again. Thank you for your support and kindness through all this.

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    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2020

    I love how everything was explain and all my questions was answered. I would recommend your company with friends and family. Phone took a little long but it was okay as my husband and myself had question and they were answer. I would highly recommend.

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    Verified purchase

    Reviewed Jan. 3, 2020

    Everyone I have encountered has been wonderful to work with. Very appreciative and they don't make you feel like a lesser of a person because of your debt. Process to enroll was fairly easy and didn't take long. Highly recommend.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2020

    I am so excited to have enrolled with NDR! A huge weight has been lifted off my shoulders. The process was simple and quick! The representatives I worked with were understanding, patient, knowledgeable, and personable. I will definitely recommend National Debt Relief to my family and friends.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2020

    Thank you so much, working with National Debt Relief was a breath of fresh air. The experience was explained and very straightforward. National Debt Relief specialist Barbie was friendly and very proficient with helping building a new foundation with National Debt Relief. I will make sure if I know anyone looking for counsel comes to National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief

    This is good to hear, Mayhayla! Thank you for allowing us to work with you to help you get out of debt. We look forward to hearing more from you.

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    Staff

    Reviewed Jan. 2, 2020

    Getup and Amanda ** were excellent. They were very patient and extremely helpful. I am looking forward it recommend National Debt Relief to others. Both these representatives are a credit to your establishment. This program is bringing great relief to my family in these hard times. Thank You, Daniel.

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    Reviewed Jan. 2, 2020

    Caly did a great job answering my questions and even had patience with me as I was tasked with watching my young children during the process. I was a big step to move forward with this option but Caly made me feel that it was going to be best in the long term.

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    Staff

    Reviewed Jan. 2, 2020

    Very nice and explained everything to me so I can understand the program. This program will help me to get everything in control so I can get this all paid off. This also will give me more room to breathe easier.

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    Staff

    Reviewed Jan. 2, 2020

    Thank you, it was a lot of info but it will help me move forward stress-free. Your staff was very easy to talk to and I felt very informed. I would very much recommend to a friend. Thank you so much for all your help.

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    Staff

    Reviewed Jan. 2, 2020

    I just signed on to National Debt Relief program and everyone that has reached out to me has been professional and very helpful. The program was explained and it seems to be a safe way to get relief in a difficult financial bind.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2020

    The customer service was exceptional, it made me feel safe and that I'm going to get the help I need. I felt a great weight of relief once I completed the phone call and enrollment. Thank you for all of your assistance and relief in such a difficult time.

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    StaffBillingRates

    Reviewed Jan. 2, 2020

    Excellent, hopefully, gets me on a brighter, new path. Been needing this to happen and they make me feel at ease in my decision making. David ** was a big help. If all goes well, will definitely recommend. Monthly payment was cut in half of what I usually pay in just interest alone.

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    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2020

    I was assisted today by Diana ** and Jay **. Both representatives were extremely helpful and sweet and really took their time in explaining the program thoroughly. They answered all of my questions and were very patient with me. They made sure I understood everything and that, made me feel secure. I'm glad I made this decision.

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    Staff

    Reviewed Jan. 2, 2020

    Thank you for all the help and support during the process. It was easy for me to begin my debt relief program with a company such as yours. Your Team members are all well knowledgable and trained to provide support to people who want to start a debt-free life.

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    Sales & Marketing

    Reviewed Jan. 2, 2020

    My experience with Christopher and "Nishell" (sp?) was AWESOME. I was at my wit's end and Chris made me feel that everything would be alright. He listened to me blabber on, I never felt pressured into anything. I look forward to having a great working relationship with you all.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2020

    National Debt Relief was Very professional in assisting me to become debt-free. I would Recommend giving them a call ASAP. I am looking forward to a better credit score in my near future. Thank you again for all your help.

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 2, 2020

    Very timely response to my initial inquiry. The process was fluid from start to finish. Max was great at explaining things and answering my questions. He was very prompt in completing the application process. I am very happy with my experience.

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    National Debt Relief
    Response from National Debt Relief

    It's good to hear your enrollment went so smoothly, Kortnie. Please let us know if there's anything else you might need to help make this process easier for you.

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    Staff

    Reviewed Jan. 2, 2020

    Camilla ** and Sharon ** were outstanding. When I would feel overwhelmed they treated me with professionalism and calmness. Answered all my questions even when I asked them twice! I loved how they reassured me of the process and stayed online while I was signing the forms.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2020

    When I called to start the whole process the gentleman I first spoke to was very kind and helpful. When I got the Welcome call the lady was very friendly and helpful as well. These people are very helpful and friendly and DO NOT make you feel bad about reaching out for help. My husband and I are working on repairing our credit so we can buy a house and they made us feel like we can do it with absolutely no problem. I will definitely be telling my friends and family about this to maybe help them out as well.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2020

    The agents that I had the honor of speaking with was very professional and helpful. The calls were answered in a timely manner. Everything was explained to me to my understanding. Keep up the good work and I am looking forward to becoming debt free with the help of you guys.

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    Customer ServiceLoan Process

    Reviewed Jan. 2, 2020

    After stressing over my debt and not being able to get a loan, I called National Debt Relief and Thank God that I was relieved. Jeremy was awesome, he walked me through the program, found an option to meet my needs and I feel like a boulder has been lifted off my back. Thank you Jeremy ** and the Welcome Call Team for their awesome and great services!

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    Customer ServiceStaffBillingLoan ProcessRates

    Reviewed Jan. 2, 2020

    We decided to call because we really needed the help. I didn't have a job for a while and ended up borrowing some really high interest personal loans that eventually swallowed our paycheck before we even got it. Our first contact was very kind and professional. She patiently listened to our situation and immediately worked on our case to find us the best solution. My husband and I feel a huge sense of relief and we now have a monthly payment that is manageable. Thanks!

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    Staff

    Reviewed Jan. 2, 2020

    The representatives FULLY explained the process and told me what to expect; I feel comfortable dealing with this company, plus I was watching a morning talk show, featuring a credit expert and they mentioned National Debt Relief as an effective solution to excessive debt; even though I am personally anxious about the process - I’m willing to try it.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 2, 2020

    Everyone was very knowledgeable and super nice! The explanations were perfect and easy to understand! This is going to help my family so much so I appreciate everyone answering all questions and ensuring I understood everything! Thanks again! Customer service was spectacular!

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    Staff

    Reviewed Jan. 1, 2020

    From start to finish the staff was professional and very helpful and patient explaining the process. At no time did I fill like was being rushed. When I had questions they were very helpful making sure I understood the process.

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    TechStaff

    Reviewed Jan. 1, 2020

    Valentine, my representative was so thorough with all of my debts.He spent almost 2 hours going over the contract and answering my questions. I look forward to letting this program get me back on track and giving me financial freedom .The representatives were patient and understanding.

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    CoverageStaff

    Reviewed Jan. 1, 2020

    Great and friendly service. And above all else patient and willing to work with me. Very attentive to detail and making sure everything is covered and taken care of. Alysa was very helpful and concerned to make sure to get me all the help I truly needed.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your detailed review of your experience, Winston. We also appreciate that you recognized Alysa's efforts. Feel free to leave any other feedback that we can use to improve our services.

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    Customer ServiceStaff

    Reviewed Jan. 1, 2020

    I had the best customer service. Everything was explained Simply and they made sure you understood all of the content that you were signing and what specifically was being signed. Both of the reps that I talked to were amazing and so helpful and both my husband and I are so excited about this program.

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    Staff

    Reviewed Jan. 1, 2020

    Everybody was very helpful on getting me back on track with my debt!! Would definitely recommend this program to someone if it end up working for me. I’m thankful for plans like these to help people get a fresh start in life!!

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    StaffLoan ProcessTransparency

    Reviewed Jan. 1, 2020

    Representative were very knowledgeable of the service they provide. Answered all my questions. Very detailed in explanation of what steps to take to become debt free. I'd never felt more comfortable and relaxed doing this. I usually nervous dealing with a consolidation loan.

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    Staff

    Reviewed Jan. 1, 2020

    From start to finish I was treated with the up most respect by all members that have helped me out. I am so to have a new start to my life and get my debt taken care of faster. I will definitely be recommending you to anyone and everyone that needs help with their debt problems.

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    Customer ServicePunctuality & SpeedBillingRates

    Reviewed Jan. 1, 2020

    National Debt Relief had very good ratings, and I've been using them for two years, but my credit score has done nothing but go down. I've only had one or two late payments, and my credit score just dropped again 28 points a couple of days ago. I'd like to see my credit score improve paying them 20% of the money that I'm paying them every month, which is their fee. They send emails from time to time, but sometimes, it's a pain to get them on the phone.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2019

    Very customer service orientated. Easy to contact, specialist by ablating clients to call for help. Answering questions quickly and friendly. Thank you. Thank you Thank You very very much. For your services.!!! I have nothing more to say but happy New Year and have a blessed year.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2019

    In this day and age where Customer Service is generally lacking, it was truly a pleasure to work with your company. Both the initial person who helped me, and person who confirmed my account, were great to work with! Thank you to both, and your company for the help.

    Mark

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    Customer Service

    Reviewed Dec. 31, 2019

    My experience was just perfect, every single question was answered clearly. They clearly have me trusting them with all my personal information, I know they have are going to help me get out of the debt in must less time and pay much less money than I would of had to.

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    StaffProcessTransparency

    Reviewed Dec. 31, 2019

    They understood my needs and explained in detail the process. Very friendly and helpful. Received emails as stated to review. The process was easy and understandable. The online access is easy to navigate. Both Armani and Michelle were helpful and easy to understand.

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    Staff

    Reviewed Dec. 31, 2019

    They were very helpful in helping with a very bad situation. They helped me by knowing I'm not the first person to have financial problems and that everything will be ok. I'm happy I finally decided to just ask for help.

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    Staff

    Reviewed Dec. 31, 2019

    So far everything is working out great and everyone has been very friendly! Oscar has been super helpful and nice! Tiara has also been super helpful and nice! I hope my experience continues to be this easy! I am so far glad I have chosen to do business with National Debt Relief!

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 31, 2019

    Reps were knowledgeable and very helpful through the process. They stayed in communication with me during the whole time. They walked me step by step and made sure I felt taken care of. They answered all questions in a timely manner.

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    Customer Service

    Reviewed Dec. 31, 2019

    It's hard to make a call to get help but I felt very comfortable. They made sure I understood all the information and did not rush through it. So far a very good experience. I would recommend this company. I'm glad they offer us to make additional payment to get out of debt sooner. I'm hoping I'm able to do that.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 31, 2019

    James was amazing and helpful and explained everything in detail. He made nerve-wracking phone call easy because he was understanding and really on my side to get me the help I needed. They explained every step as well as what could happen in any scenario, so I had a complete understanding.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 31, 2019

    Both customer service reps (James and Shanna) were great. They explained the entire process thoroughly and made sure any and all of my questions were answered. I am so glad I finally took this step to get my finances under control.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2019

    I wanted to let you know that I had a great experience experience working with Lance ** and Frances **. They both demonstrated excellent customer experience. Lance was very understanding with my hardship and made me feel comfortable and at ease with my decision with my debt consolidation.

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    Staff

    Reviewed Dec. 31, 2019

    Very knowledgeable, helpful and understanding. Listened to my concerns. Tanisha ** was very nice to me and made me feel comfortable even though I'm going thru a very bad situation. I'm not there yet, but entering the program gives a the first step to getting the pit out of my stomach I've had there for months.

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    Customer Service

    Reviewed Dec. 31, 2019

    Customer service was great and look forward to being debt free with your help. Thanks for your patience and listening ears in helping me. Thanks for all the info and your willingness to help me grow and get debt free.

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    Staff

    Reviewed Dec. 31, 2019

    Spoke to Josh ** and Anthony. Just wanted to say that I appreciate this service, their friendliness and how professionally informative they are. I had no idea this type of service was available for those in need like myself, but I'll definitely spread the word that this life saving group and process is there for those unfortunate enough in our position just trying to get a second chance in doing things right in life. Thanks again to all here who help us in need, we appreciate it!

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    StaffProcess

    Reviewed Dec. 31, 2019

    The representatives I spoke with were very friendly. They were knowledgeable about the company and its services. They handled my application in an accurate and timely manner. They made me feel welcome and anxious to begin the process of getting out of debt.

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    Customer ServiceProcessTransparency

    Reviewed Dec. 31, 2019

    I am pleased with how well all was explained to me in a clear manner. The process was quick and efficient and I appreciated the help with the email signature and abbreviation help. I am appreciative of the chance to eliminate my debt in so short a time.

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    StaffProcessTransparency

    Reviewed Dec. 31, 2019

    Everyone that I spoke with was very courteous and helpful. They made things very easy to understand. The process overall was very easy. They explained everything to me plainly in great detail. I would definitely recommend to others. Thank you.

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    StaffProcess

    Reviewed Dec. 31, 2019

    Both people were very helpful in the whole process. They were very patient with me every time I asked to repeat what they were saying. I would recommend Debt Relief program to anyone that is having problems with their debt.

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    Staff

    Reviewed Dec. 31, 2019

    Made to feel at ease while dealing with such a stressful topic! Dan was great. He really talked to me kindly and made me feel less embarrassed of my situation. Overall so far Great experience!! Would recommend to a friend.

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    ProcessTransparency

    Reviewed Dec. 31, 2019

    I'm very happy and satisfied with the process, and outcome of my situation. Couldn't ask for any better or clearer way that the whole thing was explained. If any of my family members or friends are in the same situation I will recommend National Debt Relief..

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    Staff

    Reviewed Dec. 31, 2019

    Jay ** and I forget the other gentleman's name, maybe Jose. Very helpful in answering our questions. Very patient with us. Can see that we may have more questions in the future and the Client Success Team will be there for us every step of the way. Thank you.

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    Process

    Reviewed Dec. 31, 2019

    I dealt with Rachel **, Micah **, and Ronald ** when enrolling in the National Debt Relief (NDR) debt consolidation program; all did an outstanding job of explaining the process and making the enrollment experience a smooth one; I thank all of them for their expertise and professionalism.

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    Staff

    Reviewed Dec. 31, 2019

    We are just starting out and truly hope that this will be the way to get out from under our credit cards. All staff which we have spoken with has been kind and understanding, and knowledgeable. Thank you for being there.

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    Customer ServicePriceStaffTransparency

    Reviewed Dec. 31, 2019

    Getting enrolled was super easy. Daniel explained everything in depth with great humor to make you feel welcomed. During the welcome call was super easy as well. These people are thorough in their work. Looking forward to the results. I didn’t think much about this program until it was recommended by Daniel versus a loan. Totally makes sense instead of paying all the interest to a bank. Just doesn’t make sense to do that. Daniel I still challenge you to a golf match. So if our paths ever cross let me know when you're ready.

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    Customer Service

    Reviewed Dec. 31, 2019

    I seen ads on TV for National Debt Relief and I thought that it doesn't sound real but after the phone call on 12/30/19 and how courteous and professional I was treated I am impressed on how well they know their profession. I feel that I am in good hands.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 31, 2019

    Everybody was nice, informative, answered all questions and helped me through. They helped me with contact information and advised me on how to handle situations. Phone numbers were supplied as well as addresses. They were able to explain everything so I could understand. Everything seems to be going smoothe. Chrystal ** was on top of everything and helped me through it.

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    Customer ServiceProcess

    Reviewed Dec. 31, 2019

    I signed up in June to have 6 creditors consolidated and paid. Only 1 is part of the program. I have no idea what the status is on the others. I continue to get harassing calls and alerts that my credit score keeps dropping. I thought by using this service I could stop the harassment and get them paid and rebuild my credit.

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    Staff

    Reviewed Dec. 31, 2019

    They were very helpful and made me feel good when they said they could help with getting me out of debt the people you talk to listen to you and do care. I would tell people about them if they want to get out without bankruptcy. This is the way to go it will help you in the long run.

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    Staff

    Reviewed Dec. 31, 2019

    I thought everyone with your corporation was very cordial when they spoke to me. They patiently guided me through the forms that needed to be filled out. I needed the extra help to figure out what and where to read and fill out the forms. Mr. Gilbert ** was very acknowledgable... him and two other young ladies.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 31, 2019

    I was overwhelmed with debt after helping a family member. A friend suggested National Debt Relief. The process and everyone I spoke with on the phone was very helpful and very informative. Thanks for all your help. Everything was explained thoroughly.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2019

    The Welcome call made me feel comfortable and was professional and very helpful. This was a great experience. I've got a lot of friends and family who are in need of help with their debt and I will be sending them you National Debt Relief.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2019

    I have spoken to two reps including Wes and they were extremely helpful and they really do care. I am so glad I enrolled. I already had a issue so I called the customer service line and she was perfectly professional.

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    Reviewed Dec. 30, 2019

    I felt like they actually cared and were able to help us in time of need. We had financial hardship hit us hard and it is like a light at the end of the tunnel. So grateful for Issac and his dedication to helping us and making sure that everything was taken care of.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 30, 2019

    Excellent communication with both counselors I spoke with. Timely responses from both and they explained everything to me very well when I had questions. I have a clear understanding about my responsibilities and feel confident going into this program because of their assistance.

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    Reviewed Dec. 30, 2019

    Alex ** and Javier were very helpful/knowledgeable in explaining the process for Steve and I to understand what is going to happen. We were given contact information if we need help throughout the process of paying off our creditors. It is a difficult decision to make, but I hope in time will be worthwhile.

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    StaffProcess

    Reviewed Dec. 30, 2019

    They were very professional and courteous. My application was completed in one day and I appreciate the professionalism. I will recommend this company to all my friends. They offered me a great deal and I accepted their program right away. Thank you.

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    StaffProcessTransparency

    Reviewed Dec. 30, 2019

    The people I spoke with to start this process and finalize it were very helpful. Each of them took the time to explain everything in detail and answer all my questions. I appreciate this experience which made a big scary thing (debt settlement) easy to start. I now feel a weight lifting from my shoulders.

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    Reviewed Dec. 30, 2019

    I have been stuck in a rut financially, and the last thing I want to do is ask for help. I called NDR and I honestly feel some relief as I am now on a path to success.. being debt free. Shoutout to Luis and Brandy. Thank you.

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    Staff

    Reviewed Dec. 30, 2019

    Very descriptive layout of Plan and very comfortable to speak to your representatives. I am confident of this great option and service. I am looking forward to come to an agreement and start a new life. Thank you, for helping find an option a solution to my problem.

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    StaffTransparency

    Reviewed Dec. 30, 2019

    I’m so very happy with the service I received during this stressful time. Both agents who assisted me were very patient and kind. Any questions I had were answered and all the information given to me was clear and easy to understand, I feel confident that any other questions that may come up in the future will be answered with the same amazing service and helpful demeanor. Normally customer services agents aren’t very polite or friendly but the National Debt relief agents are amazing! Definitely will be recommended to any friends or family who also need help becoming debt free.

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    StaffTransparency

    Reviewed Dec. 30, 2019

    I would like to say that the whole experience was smooth and relatively painless. Drew ** was very friendly and incredibly patient as a lot of this is somewhat over my head, or at least, out of my experience. Everything was explained very well, often more than once. Although, as distressing as it is to find ourselves in this situation, it was very gratifying to find a solution that my wife and I are able to work with. Unfortunately I have forgotten the name of the other young lady that assisted us but everything stated above equally applies to her. All in all, these ladies have done much to ease our minds. Hell, I'd give 'em a bonus. Please extend my thanks to the both of them.

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    StaffProcess

    Reviewed Dec. 30, 2019

    I am so glad that I reached out to National Debt Relief. Everyone was professional and not judgmental. I would recommend NDR to anyone struggling to pay off debt. The process is quick and painless, but the beneficial gain is longterm.

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    Customer ServiceStaff

    Reviewed Dec. 30, 2019

    So far the interactions I've had over the phone with National Debt Relief have been very informational and helpful. I really appreciate all the help that has been provided and I look forward to having me debts settled. This is a great company.

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    Reviewed Dec. 30, 2019

    National Debt Relief proved to be exactly that... RELIEF... I am extremely please with the way they took on my debt problem and has promised that I will be financially free. I am looking forward to be free and thank you to National Debt Relief.

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    Staff

    Reviewed Dec. 30, 2019

    Relief is how I feel after contacting National Debt Relief. They were so helpful and understanding. I feel I have someone to help me through the debt I have incurred due to a job loss and new job with a substantial pay decrease. All I have been doing is treading water and finding it hard to stay afloat. Now I feel I have a life raft. Thank you so much!

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    Customer ServiceStaff

    Reviewed Dec. 30, 2019

    My account rep was very thorough in answering and explaining everything to me and very understanding to how I got here. Andrew put me at ease and excited to resolve my debt so that I can move on with my life. The Welcome call was fast and easy and the girl that helped me was very friendly. I have already told a friend about the service to help them out.

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    Customer ServiceStaffProcess

    Reviewed Dec. 29, 2019

    The process was long but I hope worth it. The agents were knowledgeable and put my concerns at rest. Although I must confess, I am now feeling a little nervous. I changed the phone number, as suggested, but I did not realize that I should have also changed the address. I did not change the Sears, Discover and The Home Depot as you told me. I hope that is correct. Could you tell me, more or less, how long the negotiations will be?

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    StaffProcessTransparency

    Reviewed Dec. 29, 2019

    Everyone I had contact with concerning this process was very helpful and knowledgeable. I really did not have any problem understanding the process. Tashana ** was most helpful. It was very nice talking with her. She explained everything in a manner I understood.

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    Process

    Reviewed Dec. 29, 2019

    Roy was the one guiding me through with the process, and was very pleasant, answered all my questions, and made me feel comfortable talking about my financial situation. I am just getting started with the program, and like it so far, I hope my experience will keep getting better as I approach to financial freedom.

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    StaffTransparency

    Reviewed Dec. 28, 2019

    The guidance counselor administered and communicated with care and professionally. The process was clear and in detail to allow me to achieve my goal to eliminate my debt with the help of the counselor and most of all no rush to agree or pressure to agree with the contract.

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    StaffProcessTransparency

    Reviewed Dec. 28, 2019

    They were both very helpful and professional. Went over the process and answered questions and guided me through the process. When I was not sure about how to open a link they walked me through it, and took their time to explain.

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    Reviewed Dec. 28, 2019

    I have had a very good experience with this company. They are very good at explaining everything, and answering questions. I would recommend this company to anyone that is in financial trouble and needs assistance. This is a great company and I am so glad that I found this place. I will finally get the help that I need. Thank you very much!!

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    Staff

    Reviewed Dec. 28, 2019

    Great service from Catina. She was very helpful when taking care of my debt relief. I would highly recommend to anyone that has a lot of debt and trying to get relief. I feel confident knowing that National Debt Relief is going to be helping me with my situation. Thank you for your help.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2019

    As described. Answered all of our questions. Very helpful. So far the program seems like it would be a good fit for us. We will see how things go moving forward. So far all information provided has been helpful to us.

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    Customer ServiceStaffProcess

    Reviewed Dec. 28, 2019

    Wow, The associates take every effort and length of time to go over everything and answer all question that you have about this process. Preparing you with every effort on their part to make you feel comfortable through this process is their number one goal. Thank you for the help in becoming debt free.

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    Staff

    Reviewed Dec. 28, 2019

    This was a very real experience. I appreciate the help from National Debt. I can't wait to get rid of my debt. I will feel a big weight off my shoulders. I thank Danielle ** for her patience with me. Throughout the entire process. She was wonderful and I thank her.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 28, 2019

    The process from begging to end was perfect. Everything was explain in great detail and all of my questions were answered and I understood each answer. I was treated with respect and understanding to my current situation. I feel very comfortable that I will attain my goal in 48 months and start rebuilding my credit score that already is in a bad state. I have been struggling to point of wanting to do bankruptcy and I feel this is a better choice for me and I want to be fair with my debtors and this company came highly recommended to me so I am very happy with my choice.

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    Customer ServiceStaffProcess

    Reviewed Dec. 28, 2019

    While I still have reservations of whether this program will really help me, what I can say is Christopher ** was very understanding and compassionate to my needs and concerns. He was available to answer multiple questions, even the questions that I repeated. He made me feel heard and I think that matters a great deal in any situation.

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    Customer ServiceTransparency

    Reviewed Dec. 28, 2019

    They were upfront about everything. They explained everything to me.They went over the contract and didn't skip anything. They stopped every once in awhile and asked if I had any questions. They gave me email addresses, fax numbers and phone numbers for contact information. I couldn't ask for anything better!!!

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    Staff

    Reviewed Dec. 28, 2019

    My experience with National Debt relief has been a pleasant experience. Dealing with the creditors has not been any fun at all, some are decent and others not so much. It's a very nice feeling having somebody in my corner not judging our situation and helping us achieve our goal of becoming Debt free.

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    Customer ServiceStaff

    Reviewed Dec. 28, 2019

    Representatives that helped me were excellent. I was embarrassed and prideful before I called, but They made me feel comfortable and not sorry for myself. Everything that was explained was understood and I now have hope that I will get through this tough time. Thank you.

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    Reviewed Dec. 27, 2019

    I am please so far with the care I have been give through the National Debt Relief Professionals. To have the opportunity to move forward with a little less stress is a good thing. Thanks so very much.

    A. ** (Calera, AL)

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    Customer ServiceStaff

    Reviewed Dec. 27, 2019

    Pedro was most helpful with our situation. He informed us with all the info we needed to make a decision that best fits out circumstances. He was very kind and understanding, very easy to talk to and I would most definitely tell friends and family about my wonderful experience.

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    Staff

    Reviewed Dec. 27, 2019

    I was very worried about this process. All the team members made this very easy to understand and helped me see that there is relief out there. Knowing that I can now better plan to take care of my kids has made the start to the new year seem much brighter. Thank you all!

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    StaffProcessTransparency

    Reviewed Dec. 27, 2019

    I have never done anything like this before. I was very nervous, and worked with a man named Alex **. He was very respectful and easy to work with. So far, I am very pleased with this process. I was given all the information that I needed and everything was explained so that I could understand. He answered every question that I had so that I could understand.

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    Staff

    Reviewed Dec. 27, 2019

    My experience thus far has been wonderful. Respectful employees, who are willing to help. My representative is very polite and treats me with respect, kindness, and support. Thank you for the kind service and help with this hardship. Very pleased thus far.

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    StaffProcessTransparency

    Reviewed Dec. 27, 2019

    The representatives were excellent and they took the time to work with me. They process was clear and detailed. I am very thankful for the program and I will look forward to my better my financial situation. I am very pleased with Carlos and the other representative. Thanks again for the time and effort they both provided.

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    Customer Service

    Reviewed Dec. 27, 2019

    Very pleasant experience, just the wait time to get to someone was a little long. But other than that so far my experience with dealing with NDR has been very good. Even though I was worried and skeptical to call and see, but I’m glad I did, we will see how the rest goes.

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    Customer ServiceStaffProcess

    Reviewed Dec. 27, 2019

    Very pleasant and informative initial conversation to all questions and had all of the answers. Very helpful in all aspects, very courteous and non judgemental. Answered all questions that my wife and I had about the program and how it works.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2019

    I am very excited to work with National Debt Relief! Customer service was polite, supportive, informative and made me feel very comfortable during the application process! I feel like I am in good hands! I am confident that progress will be made and I am looking forward to it!

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    Staff

    Reviewed Dec. 27, 2019

    Very friendly and professional. Also very patient explaining everything to us, even when I asked her to repeat what she said she would do so without hesitation and made sure she answered my questions. Very thorough. Thank you for the help and kindness.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2019

    It was a very friendly and informative conversation and gave me peace of mind knowing I have support with this temporary setback. Sometimes it is difficult to speak/negotiate with the different accounts, so it is nice knowing someone has the skill set to assist. God bless.

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    StaffProcessTransparency

    Reviewed Dec. 27, 2019

    The debt relief company was very helpful and understanding. They walked me through the program and explained everything very well. They were very patient with me when I had questions. I feel the people who I talked to were very respectful, caring, compassionate, and honest. I would highly recommend this program to my family and friends who are struggling to pay off credit card debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 27, 2019

    Great customer service. Very helpful and explained any questions that I had and all the details of the program. Very professional and made the process very easy from start to finish. I like that they never made me feel pressured and made sure I knew all the facts before continuing the process.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 27, 2019

    The customer representatives were professional and answered all my questions and concerns regarding the NDR program and process. Excellent customer service. Every representative I spoke was kind and understanding of the situation I’m going through and was patient with me and walked me through the application online.

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    Staff

    Reviewed Dec. 27, 2019

    In speaking to both agents that I have at National Debt Relief, I have felt respected and valued. They didn't make me feel as though I was being judged or that I had done anything wrong. Instead the attitude was, let's look forward and make things better. It feels as though I have someone who will help guide and it makes a world of difference.

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    Staff

    Reviewed Dec. 27, 2019

    My debt relief specialist Josh did an exceptional job with handling my financial situation. He made me feel at ease and made me confident that my debt situation will improve in time. If this option was not available, my next step would have been to file for bankruptcy and risk losing my home. Thank you for everything you do to help Americans in need! God bless!

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 27, 2019

    Lisa ** was excellent in explaining the program to me. Taylor, did my welcome call and explained things so I could understand them. Each of these ladies answered the questions I had. I was made to feel comfortable with the decision I have made to join this program and receive help from National Debt Relief. Thank you very much.

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    StaffProcessTransparency

    Reviewed Dec. 27, 2019

    I was walked through every step of this process. I feel such a huge relief from getting to work with such amazing people. This program took a frustrating and scary process and turned it into a rather enjoyable and relaxing experience!

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    Staff

    Reviewed Dec. 27, 2019

    My Experience with the debt and compliance counselors (Almas and Whitney) representing NDR were very polite, helpful and respectful in considering my needs and how best they could help me. I am very satisfied with the option they have chosen for me to aid in getting out of debt. I feel relief and am anxious to get started on a new path to peace of mind. Thank you NDR.

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    Staff

    Reviewed Dec. 27, 2019

    I made contact with this company to see, if they could help me get out of debt. The service I received was professional as well as informative. I am comfortable with the service I signed up for, and will share this experience with anyone I know in my same position.

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    Customer ServiceStaff

    Reviewed Dec. 27, 2019

    Lashonna was very helpful in going over every last detail in my welcome call. Everyone that I have spoken to has been so nice and never rushed me or made me feel like I had to do anything. They reassured me that my debt would be taken care of and that I won't have to worry about being alone if my creditor decided to sue me. Wonderful service!

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    Customer ServiceStaff

    Reviewed Dec. 26, 2019

    Both representatives I spoke to were both very nice, informative, and efficient. I called Alyssa back earlier than she expected and after leaving a message my phone call was returned very promptly. I would recommend this to anyone who happens to fall in the same circumstances I did.

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    StaffProcess

    Reviewed Dec. 26, 2019

    The way they help me with my questions with the whole process was very professional and very polite. I really appreciate the time that they took explaining especially the parts with the legal fees of the program and where to go just in case if I have some other questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 26, 2019

    First of all before I called you I was very stressed out headache and all. Once I did call and talked to both of you a big relief. Very understanding to my issue and assure me that there is a program for me to take care of issues. Everything was explain clearly and if I had any questions to ask and I did and they answered all that I ask. Thank You so much for this program.

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    Transparency

    Reviewed Dec. 26, 2019

    Debt Consolidation. My experience so far with National Debt Relief has given me hope in my credit debt problems I'm facing and other Americans are going through. I explain to one of the customer creditors name Eli, my situation and he listened to me and pull my credit check and went over some numbers and walk me through the steps and what I needed to get started on my journey on being debt free. And I humble and hopeful to see where this journey will go and glad that I am taking a chance. Also, I like how they made sure numbers are accurate and papers electronically sign and was waiting on by another customer creditor name Wendy who also, set me up on my account.

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    Staff

    Reviewed Dec. 26, 2019

    All associates were very knowledgeable, helpful and courteous. I would recommend to a friend. I feel better knowing I can get my debt paid off sooner. I have phone numbers, emails and addresses to contact someone to help me with my account. I have access to my account online. I am comfortable with all the information I received. Thank you all.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2019

    Excellent service, friendly communication, and all questions answered. I was very skeptical at first but they put me at ease and explained everything thoroughly. I am sure they will resolve my debt and a big burden has been lifted. I hope to build a trusting relationship with staff and follow all they have planned.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2019

    Great friendly customer service And everyone is very informative. I was given many opportunities to ask questions and all my paperwork was gone over with me more than once and explained my program to me with a short term plan to become financially stable.

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    Customer ServiceStaffTransparency

    Reviewed Dec. 26, 2019

    All my questions were answered. Everything was explained to me in detail. They advised me if I had any questions to call National Debt Relief program. Very understanding and professional. Would recommend this program to my family and friends if ever in a time of need.

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    Customer ServiceTransparency

    Reviewed Dec. 26, 2019

    I believe NDR is here for their customer, this has been a seamless process with thorough and easy communication. Detailed emails that were simplified upon tasking me with things to complete. I appreciate the support during this time seeking debt relief.

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    StaffProcess

    Reviewed Dec. 26, 2019

    Alex was very understanding and knowledgeable. He showed compassion and did everything he could to help me through this difficult time. I hope you have more people like him at National Debt Relief. This is a great program and has given me hope for my financial future.

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    Customer ServiceStaffProcess

    Reviewed Dec. 26, 2019

    Very professional and were able to answer all my questions. They guide us all the way through the beginning process of application. They took their time and did not rush through the call. We were very satisfied with the help.

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    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 24, 2019

    From the beginning my experience with National Debt Relief was great. The representative was understanding and very helpful. Explained everything throughout the whole process. They are quick to start the process. Best decision I’ve made to help me financially. I would highly recommend anyone in debt or financial struggle to call now and get started right away. You will not regret it.

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    Staff

    Reviewed Dec. 24, 2019

    Very pleasant, patient and pays attention to details people to work with and talk to yet very professional. I highly recommend anyone interested to do business with these folks. I spoke to at least four persons and each seemed to be as knowledgeable as the other. They rechecked many times to make sure information was current and much accuracy was used to insure my needs were met.

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    Reviewed Dec. 24, 2019

    Alright she talk too fast and could hardly follow what she was saying. Other than that it is a relief that we got in with National Debt Relief fund. We look forward to fix our debt that we are in. Mahalo

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    National Debt Relief
    Response from National Debt Relief
    Hi Cody,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Online & AppProcessTransparency

    Reviewed Dec. 24, 2019

    Explained everything thoroughly. I was very satisfied. I hope to gain a great experience from this program. I have been in debt for a while and I need the National Debt Relief program to help me. The portal website is a big help also.

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    Transparency

    Reviewed Dec. 24, 2019

    I am just getting started with the debt relief program, so really can't give much of a review right now. I will say they explained everything to me and if I had any questions, my questions were answered. I will be able to give a better review later on in the program. So far I have been impressed.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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