National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Jan. 11, 2020
Great service, very happy with the service. Would tell a friend about the great service. Will share your company's service with friends and family. I will refer your company every chance I can. Great, Great service. I wish to thank you for the service you have provided. I look forward to all that you are helping me with. Just great customer service. Your kindness is great.
Reviewed Jan. 11, 2020
Aaron ** was extremely helpful in getting me to understand my options to becoming debt free. I felt he was very well aware of the situation and handled the discussion and options well. Nancy ** the Welcome Representative was extremely helpful and thorough. This is the kind of service I expect when overwhelmed with issues/problems. They were both calm and understanding.
Reviewed Jan. 11, 2020
It was a simple process, I was confident and customer service was really helpful in setting every up. It made the process easier and I am looking forward to be debt free. I am also looking forward to continuing success with National Debt Relief.
Reviewed Jan. 11, 2020
My debt case manager helped me feel at ease during a moment of extreme financial panic. I needed something to help me get above water... National Debt Relief offered the tools to change my circumstances. They delivered the truth of my credit situation without shame. I feel supported during a process I do not fully understand.
Reviewed Jan. 11, 2020
It was scary at first but now I feel better and I am glad you're helping me. You're all are nice. You guided me through everything. You calm me down. Thank you again. Look forward to a new beginning. I will never get into this kind of trouble again.
Reviewed Jan. 11, 2020
Isaac was very professional and he took time to work with me and ensured I clearly understood everything.. He made me feel better about my debt relief. I'm so glad I decided to make this move. It has given me a great sense of relief and the payments are something that I can afford also.
Reviewed Jan. 11, 2020
Service was excellent. Javier and Genaro were very helpful and supportive. They were able to answer any questions I had and walk me through any issues I didn't understand. They were both an asset to your company and I highly commend them for their service.
Reviewed Jan. 11, 2020
Amazing team and customer service. They helped me put 3 credit into one payment of 27 months. Helped a lot while I’m going to school full time and working full time while paying bills also. Talked to 4 different people but they all gave me a clear information regarding everything. Thank you.
Reviewed Jan. 11, 2020
I finally can be out of credit card debt within few months. Feels like a big weight has lift off my shoulders. Now I do not have to file bankruptcy. I really appreciate you guys being here for me and answering all my questions and I look forward to working with you all to get this debt paid amazing job you all have done and continue to help me with. And God bless you all.
Reviewed Jan. 11, 2020
Patient, knowledgeable and thoughtful. I felt as if each person I spoke with were not only doing their job but had first hand knowledge. They were especially top notch whenever I asked a particular question to give a detailed answer.
Reviewed Jan. 11, 2020
Very professional and very polite. Will recommend to anyone that needs help with debt relief. The customer service is amazing. Very quick and very respectful. Helpful with any questions. Andrew made the process very simple and fast. I can't wait to see the results and outcome.
Reviewed Jan. 11, 2020
Working with National Debt Relief has been a seamless and stress free process from start to finish. The staff is professional, helpful, and kind. All of my questions and concerns were answered immediately and handled with great care. I would absolutely recommend anyone who is feeling overwhelmed by their debt and looking to become debt free to reach out to National Debt Relief. It’s the best decision I’ve made!
Reviewed Jan. 11, 2020
Very knowledge and extremely kind. Provided all information clearly. Great experience. Provided me with step by step guidance. Able to assist me with hard copy of the authorization to communicate form since I couldn't complete over phone. I will sign and return by fax.
Reviewed Jan. 11, 2020
I felt horrible going into this but after speaking with one of their representatives the information provided was outstanding it put me at ease. I’d definitely recommend NDR for anyone looking to get out of an uncomfortable situation. They understand how to work with you and their payment options are affordable.
Reviewed Jan. 11, 2020
I had a great experience through National Debt Relief. The people I talked to we're extremely courteous, patient, helpful and knowledgeable. I would definitely recommend a friend or anyone to them. they make the call completely pleasant and stressless. Thank you so much for this experience and I'm looking forward to becoming debt free.
Reviewed Jan. 11, 2020
Great customer service. Fast service, very professional. Customer oriented service. A lot of information upfront but because every step is discussed individual it makes the process bearable. Thank you for the speedy process and the excellent customer service representative. Looking forward to the next steps. Thank you.
Reviewed Jan. 11, 2020
When I first got in contact with National Debt Relief I was kind of hesitant at first but when they explain everything to me I was very pleased what was offered for me. I needed financial help and they offer to help me. I would recommend anyone who needs financial help to enroll with this company.
Reviewed Jan. 11, 2020
First time going through a hard time in life (due to car accident broken bones) and fell behind on all my debt, this has really helped me to not over stress myself and manage my debt. Thank you. Geetu and others has reached out to me and explained the process of doing this well and am happy to be alive.
Reviewed Jan. 11, 2020
Very professional and knowledgeable. Enjoyed every one I had contact with. They explained everything so even I could understand what was happening. I look forward to working with everyone to achieve my goal and become financially independent. Thank you from the bottom of my heart!
Reviewed Jan. 11, 2020
Very friendly, kind and caring. Been through hell and back and they were very understanding and helped me feel better about my financial future. Since I have enrolled in the program I've been able to sleep better. Thank you very much to the friendly and caring people at National Debt Relief.
Reviewed Jan. 11, 2020
Dwaine is awesome. Super helpful and answered my questions thoroughly. The lady that helped me with the welcome call whose name I can’t recall was wonderful as well. You guys do good work. Thank you.
Reviewed Jan. 11, 2020
I was very impressed by the comfortable conversation & the process of setting up this program to help me reduce my debts! Paul was very friendly and informative. He explained everything in simple verbiage to ensure I truly understood what I was signing up for.
Reviewed Jan. 10, 2020
The representative (Anna) that worked with me on my Welcome Call made sure I had an understanding of everything that will be expected of me while participating within this program. It definitely made me feel that the agency does care about the client they serve.
Reviewed Jan. 10, 2020
Very satisfied with the Client success team, Rosi, as well as John **, he explained the plan and agreements very well. I enjoyed talking with him. Rosi did a very good job as well. Everything was explained well and thank you for helping me out to get my finances under control again. Have a wonderful weekend. Cherie.
Reviewed Jan. 10, 2020
Very knowledgeable agent, Alyssa. Helped me immensely in giving me valuable insight as to the plan for me and what I needed to do to become successful in the plan. Made me feel confident that in the time frame my debts will be taken care of.
Reviewed Jan. 10, 2020
Both ladies were so helpful. Everything was explained to us in a way that we really didn't have any questions. They covered the agreement, cost, payment info., completely. They were both so helpful and sincere about helping us. Can't thank them enough.
Reviewed Jan. 10, 2020
Working with Waseem was very pleasant, he made the program easy to understand. The main reason we went with National Debt Relief is your 5 star ratings. We are happy to start the program and looking forward to successful results.
Reviewed Jan. 10, 2020
Paul was able to answer the questions I had and he also explained in detail the process or procedures that was occurring to my satisfaction. He was friendly and helpful. The person I talk with on the welcome call was friendly and helpful. She was patient in making sure I understood her questions.
Reviewed Jan. 10, 2020
Everyone we spoke with seemed very pleasant and knowledgeable. We look forward to being debt free soon with your help. We have always had good credit and were hesitant to go this route, but was left with little choice in the matter.
Reviewed Jan. 10, 2020
It was perfect. Great explanation, timing and execution - our rep was fantastic - responsive - everything in a timely manner - so far has been a great experience and look forward to working with you in the future. Thank you.
Reviewed Jan. 10, 2020
Everything is fine so far. We are just getting started. I will be glad when my creditors settle. I was treated with great respect and letting my wife get it started for me. Thank you very much for your time.
Reviewed Jan. 10, 2020
Both calls were handled professionally. Questions were answered and everything was explained very well. Always happy to speak with someone who speaks clearly and properly. I am not a fan of talking on the phone but this was for sure a call that wasn't terrible. Thank you.
Reviewed Jan. 10, 2020
Very friendly staff. Clearly explained everything to me and make me feel comfortable with the process. Even though the time difference is about five hours Mihno ** was always there answering my questions about the program and what may happen with my creditors calling me and demanding payment.
Reviewed Jan. 10, 2020
The people I spoke with were very polite and kind. Excellent customer service. Made everything easy to understand. I have tried calling other companies but always hung up because I ask a lot of questions and they would get upset. I was very comfortable here. I would give them a 10 for customer service.
Reviewed Jan. 10, 2020
Updated on 03/14/2021: Very good service. They are helping me get debt free. Soon I can fix my credit to buy a home eventually. Staff is also helpful and friendly and get usually gets back to you soon. I highly recommend. If they had 10 stars I would give them 10 stars.
Original Review: I was very pleased with the knowledge that everyone had. They all answered every question I had. Daniel, Manwa and Lance all helped me and they all were so helpful and nice. I would definitely recommend this company. I am so glad I found them when I was searching for debt advice.
Reviewed Jan. 10, 2020
They made what I thought would be a very difficult process very easy. Thorough communication and clear explanations. Never felt like I was being "judged" for my financial situation. Excellent company to work with! I would absolutely recommend National Debt Relief!
Reviewed Jan. 10, 2020
My customer care agent was a wonderful help. He answered all my questions that I had regarding this program and made me feel at ease about signing up. I'm entering a new decade on the road to recovery and am excited.
Reviewed Jan. 10, 2020
Miss ** explained things thoroughly and completely. She was a pleasure to work with. She was polite and treated me with respect. I know this is her job in order to create business for your company, but she treated me like a person and not a potential customer.
Reviewed Jan. 10, 2020
Jasmine was amazing! Helped so much with everything from updating my account since I am in the middle of a divorce. She made it easy and painless and was very patient with me while we were on the call. I will recommend this program to everyone!
Reviewed Jan. 10, 2020
I feel so relieved after Christopher ** and NDR help to achieve my life goal to be debt free sooner than I thought. Christopher is been so helpful in explaining the benefits to get help from NDR. Definitely I will share my experience to my friends who experiencing hardship in their life.
Reviewed Jan. 10, 2020
I had a great experience. The young man that took my information was so nice and professional. The young man has been with me from the beginning answering my questions and concerns. Im looking forward to find out what happens at the end.
Reviewed Jan. 10, 2020
The 2 representatives I spoke to were excellent at covering all the information, and transparency to make the process of becoming debt free easier! They made sure I understood how the process worked, and made sure I felt comfortable with it.
Reviewed Jan. 10, 2020
We have just started with our program. Everyone has been courteous, helpful and professional. Everything looks and sounds good so far. Looking forward to this experience. It will be good to be out of debt. Thanks to everyone so far.
Reviewed Jan. 10, 2020
I am extremely happy with my experience getting enrolled into the program. Everyone was very informative and helpful with all of my questions and giving me the information needed. I look forward to my future experience with this company in order to relieve my debt situation.
Reviewed Jan. 10, 2020
Daniel K was great to work with. Very pleasant and informative. Courteous and patient with me. I would truly recommend anyone to NDR. Talking with a consult was easy and I felt at ease after my initial consult. The finalizing call was very simple and easy to understand.
Reviewed Jan. 10, 2020
I have just started with NDR but so far it's been great. Everyone has been very professional and helpful and I have great expectations about the future now. It's a big relief knowing a professional is helping me get out of debt.
Reviewed Jan. 10, 2020
Both the women that I spoke to were very friendly and professional. I feel like they cared about me as their customer. I feel like I made the best decision using National Debt Relief to help me get out of debt.
Reviewed Jan. 10, 2020
They were helpful in the process and explained how the program works. Gave me numbers to contact them at any time with questions I may have in the program. They were polite and respectful. They helped go through paperwork and gave helpful hints on going forward on what to expect.
Reviewed Jan. 10, 2020
I was so thankful at how fast your team was able to help me reach a solution to my debt problem. The agent I spoke to explained everything to me and took away my worries over my debt problem. I have been so stressed for months worrying how I was going to resolve my problem. With one phone call my stress level has eased greatly. I'm so thankful that I reached out to your program.
Reviewed Jan. 10, 2020
Everyone I spoke with was very knowledgeable about the program. I am looking A fresh start. I really appreciate the patience and how my questions were answered. This is a big relief. I have been so stressed trying to pay these credit cards and other bills.
Reviewed Jan. 10, 2020
Questions were answered respectfully, and courteous and in a manner that was understandable.... I was very happy with the service and the help.... Thank you for the peace of mind and relieving my stress and blood pressure....I can't say thank you enough for understanding.
Reviewed Jan. 10, 2020
I appreciate the effort to establish a relationship with me to help me get debt relief.. Keep up the good work. Everyone that has spoken to me has been really great to deal with. Super polite and I appreciate that.
Reviewed Jan. 10, 2020
Good and helpful. Personnel were friendly. The relief program was explained very thoroughly and in easy to understand language. I was glad to be able to get this information. I feel confident this program will get me out of debt.
Reviewed Jan. 10, 2020
Mr ** from National Debt Relief called to verify that the information they had recorded was accurate. He was patient and knowledgeable in answering my questions and providing me contact information for future use. I'm looking forward to working with National Debt Relief toward our mutual goal if debt relief and financial freedom.
Reviewed Jan. 10, 2020
Very helpful information - courteous - just put my mind at ease and also was helpful in the education of the debt that I was in. I would suggest to my friends or family to utilize this option and thank you again.
Reviewed Jan. 10, 2020
I am very happy with my service. You all are helping me pay off my debt and working with me as a single mother. With the account set up it will be easy for me to check my balances when I log on to my account as well. Thank you.
Reviewed Jan. 10, 2020
Everything was wonderful. Chuck was great and explained everything I needed to know. If there is anything else you are looking for please feel free to contact me at my phone number **. I hope this process goes smoothly which I believe it will.
Reviewed Jan. 10, 2020
When starting this process, it was very scary. However over my course of getting started and finally pulling the trigger, everyone I have conversed with was very helpful and understanding. Thanks you for the help in getting started towards a better financial future.
Reviewed Jan. 10, 2020
Both Jeffrey and Lydia were so friendly and helpful. My only complaint is I would have liked them to have more flexibility on the monthly payments. I’m on a fixed income and don’t have enough money to pay all my bills. I’m very stressed out about this. Otherwise I’m very thankful for being on the program and ready to move forward.
Reviewed Jan. 10, 2020
Soon you will take out your third draft from my account, which means I've been your client for two months. Still...I'm getting lots of phone calls, registered letters, letters from creditors, and text messages from my creditors. Yet, I have not received a letter from any creditor saying they are working a negotiating settlement with you. I've did everything you have asked me. When will I find out if you have reached a settlement with anybody? This is getting discouraging.
Reviewed Jan. 10, 2020
I worked with David ** for setting everything up and this is the nicest man I’ve ever worked with. Him and everyone else I spoke to were so helpful, cheerful and friendly. Definitely satisfied with my experience. The process was so easy. David explained everything to me and was very patient with all my questions. Had always had the answer and never had to put me on hold to find something out.
Reviewed Jan. 10, 2020
Everyone was amazing! They were super helpful and understanding. Went over everything and made sure to ask if I had any questions. My debt has really been weighing on me over the last few months with getting behind and losing my job. I just couldnt catch back up but now I feel relieved and that I can take care of it. 10/10.
Reviewed Jan. 10, 2020
I was treated with respect. Your team was very professional and helpful. Thank you for your help. I have struggled for years trying to get my credit straightened up with your help I know this will be a change in my life. Thank you all for giving me this opportunity.
Reviewed Jan. 10, 2020
The representatives I spoke with were very professional and I feel the advice they gave me was to benefit me in a positive manner and aid me in becoming debt free. They made sure I understood the program and all it entails.
Reviewed Jan. 10, 2020
They were very self explanatory. I understood what they were talking about. But this is very new to me. So I might have 20 more questions??? They were very polite as well. They had a lot of patience with me as well.
Reviewed Jan. 10, 2020
Very thorough coverage by Josh. All my questions were answered. "Welcome"' call handled very well. Lady talked very fast with long pauses so I was able to keep up. I am Southern and hear slowly with my one good ear.
Reviewed Jan. 10, 2020
Agent was very detailed and efficient. She answered all my questions and was very patient. She called at a time of my choosing and she tried not to take too long. I appreciate the efficiency and knowledge of the agent.
Reviewed Jan. 10, 2020
Every one was very helpful and explain everything so I could understand. I would recommend this program to my friends. Everyone was very polite. I hoping to get back on my feet and get through this thanks to a great team.
Reviewed Jan. 10, 2020
They were super thorough, and made this awful process less painful, I feel confident that things can only get better from here. I’m happy I found you online and you made this process so easy, I feel I can rest my head easy for the first time in 2 years!!
Reviewed Jan. 10, 2020
I really appreciated the clarity and being very through, making sure I understood and if I had questions were able to help me understand. Having resources to contact them to help support me on this journey on becoming debt free. Thank You. Jordan and Lonnie
Reviewed Jan. 10, 2020
I had a great experience. Franklin was very understanding. He explain how they get relief work, made sure if I had any questions he would answer them.. He was very patient and courteous and very helpful. Through every step of the process he made sure I understood. When I call back for the welcome the lady who helped me was very nice and did a great making sure I understood all of the steps and if I had any additional questions.
Reviewed Jan. 10, 2020
I loved how attentive and transparent the people were that helped me. The the two people that helped us really expressed every aspect of the program and were very detailed in every step. We had a few questions and the two people that helped us were very knowledgeable in responding.
Reviewed Jan. 10, 2020
I read NDR's ratings and signed up for their program. It was really easy. The person that I spoke to in the very beginning was self-explanatory. It made it very easy to understand what the process was. They let me know from the very beginning how the process was gonna be and the things that might happened and how to handle it. I have no stress at all. They said the program is 12 to 36 months, but they said it will not take me that long. Probably in two years I would be debt-free. They’re really helpful. Whenever something comes up they always let me know right away. We find a way to make things happen, like whatever bargaining tool or whoever it is that is bargaining with them.
Reviewed Jan. 10, 2020
The program that National Debt Relief offered me made me seek their services. I had called other places and they fit me best. The negotiator was fine. They worked out the payment plan and asked me if that would be doable. I pay every pay period and it's an automatic draft for me. Majority of the money that I deposit in on the program goes into a savings account to be able to pay my creditors. Only if they settle an account, there is specific fee that they charge in order to do that, which is very minimal. I would recommend them to anybody.
Reviewed Jan. 9, 2020
Ryan and Caleci was very helpful. They understand despite a person best intensions life changes may and will impact your finances especially with our older population. It was a pleasure speaking with your team to make this difficult time a little easier. I am in the health field. It has disturb me greatly that senior citizens are choosing not to purchase their medication due to financial hardship. I am sad to say I am a professional and I would not advocate or teach my patients to forego their medications. I am finding myself not buying some of my medications due to expenses.
Reviewed Jan. 9, 2020
I probably would not have ever done this if I didn't talk to the guys on the phone. They were calm and very confident that they were going to help and they made sure I knew exactly what they were explaining. The online portal to see all your info is great and makes me feel more at ease.
Reviewed Jan. 9, 2020
When I first contacted National Debt Relief I was hesitant and did not want to go through a bunch of red tape to get the assistance I needed. The person I was first put in contact with (Nathan) was very helpful and direct. I appreciated his ability to communicate to me exactly what I needed to do and what results I could expect. The Welcome Team was equally as helpful and I am no longer constantly worrying how I am going to make it from paycheck to paycheck. I would highly recommend National Debt Relief, especially if you are the kind of person who does not like dealing with these type of issues - make the call and sleep again at night!
Reviewed Jan. 9, 2020
The documents were explained and well explained when I had questions. Phone calls were returned in a timely fashion and was polite when returning calls. Phone numbers were given to me for reference in case I had questions. Paperwork was e-mailed in a timely fashion as well.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 9, 2020
Staff was very helpful and courteous. The agent explained everything thoroughly. I appreciate the help and I am looking forward to completing the program. From the beginning the program was very well explained and my questions were answered promptly. Lou made herself available for any questions.
Reviewed Jan. 9, 2020
Credit card debt. Very good experience, good customer service. Explained everything I needed to know. Not too expensive. I was able to understand everything. I would definitely recommend this program to any family member or friends that need help on fixing their credit. I give it a 5 stars because I was really satisfied.
Reviewed Jan. 9, 2020
Oz **, the original person I dealt with, and Lisa from the Welcome team did a great job of making everything clear. They both did an excellent job going over everything in detail, and ensuring I completely understood everything. This program honestly seems too good to be true, and I understand it may be tough to do things in the next couple of years, but over time this will get me out of debt a lot quicker, and help me be able to buy the house I always wanted to.
Reviewed Jan. 9, 2020
This team has been efficient, friendly, and very professional. I am very happy that there are still friendly and reliable customer service reps. I am always reluctant to share personal information with others (especially in this age we live in) but I have the utmost confidence with this team.
Reviewed Jan. 9, 2020
My experience with National Debt Relief was very satisfying. All team operators I spoke to were very clear with everything and answered all questions in a professional and respectful way. I will sure be telling people with debt problems about this program. Thank you NDR.
Reviewed Jan. 9, 2020
Joel ** was very thorough on the program with NDR. It was a hard decision, but felt NDR was the right choice. Joel was not pushy, and allowed me to read over the contract and to let him know when I was ready.
Reviewed Jan. 9, 2020
I am very well pleased and had a great experience with Darnel ** and Amanda ** that both assisted me. All my questions have been answered and clarified. I would be recommending this to my friends who might need help.
Reviewed Jan. 9, 2020
Loan consolidation of all credit accounts. The customer service was great and they explained everything we needed. Mr. ** explained the program very well he was very patient with me. Thank you all for your tremendous help! I will recommend you all to my friends and family. I hope to sleep well with less stress.
Reviewed Jan. 9, 2020
Welcome Call. A little drawn out. Process could be shorter. The application process was better. The process was able to take place over two phone calls due to time on my part. I like being able to sign paperwork online and having it electric and save for further reference.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Jan. 9, 2020
We had a great experience with Jeremy. He listened to our concerns and quickly had us enrolled in the program and on our way. I also had a great welcome call today, the woman who assisted me was very knowledgeable and made sure I didn't have any additional questions.
Reviewed Jan. 9, 2020
I worked with Theodore ** and Jay ** who were both very helpful throughout the process. Theodore did such a great job answering all of my questions that I barely had any for Jay during our welcoming call. So far, my experience has been smooth and easy through this somewhat scary process. I am not proud of my financial decisions throughout the last several years and I was never made felt unintelligent or that I had anything to be ashamed of. For that, I am very thankful.
Reviewed Jan. 9, 2020
The process to sign up was super easy. Everything was thoroughly explained and there are resources they provide to help in any aspect. It's easy to communicate with them! The service they provide is one to recommend. I received all my documents and they reached out to me to complete a welcome call to go over everything. I felt good about this decision.
Reviewed Jan. 9, 2020
I was happy when I call National Debt Relief. The name really stand for what it said...Relief. At first I though it would be difficult and that I will be denied but after speaking with an understanding consultant by the name of Christopher ** I found out it was not so difficult. I can now sleep at night knowing I don't have to worry about juggling to pay off my creditors. I can do it with only one payment. Thank you NDR and Thank you Christopher.
Reviewed Jan. 9, 2020
Very courteous. So helpful and kind. Seemed very thorough and professional. Easily understandable. I am so grateful for the services that will assist me in getting out of my debt while helping me to be able to manage my lifestyle better. I will soooo recommend National Debt Relief to others!!
Reviewed Jan. 9, 2020
I am concerned with my debt and on my own I can’t seem to make any headway. So I am hoping that this will alleviate some of the stress. I had a lot of concerns. Eddie was really helpful in answering my questions.
Reviewed Jan. 9, 2020
I would like to say to the folks who helped me Treasure ** and Javier. They did an awesome job. If it were not for them I would have had a lot more question. They were thorough and helpful with all the little questions I had.
Reviewed Jan. 9, 2020
Finally, a light at the end of the tunnel! These people are fantastic! Staff are friendly and communicating with them is very easy. They walk you through the painless process and get you set up in no time. It just took a few days for me. I would recommend these people highly!
Reviewed Jan. 9, 2020
I joined National Debt Relief yesterday. Spoke with Georges **. He was extremely helpful and very knowledgeable. I was previously enrolled with Arete Financial, which was shut down by the FTC. So, this is my second attempt to get my debt taken care of. I feel much more comfortable this time around. Also spoke with the welcome call, but I did not get her name. She was also very pleasant, knowledgeable and helpful. I hope you know who I spoke with so she can get credit for a good review. Both persons did a very good job explaining and making sure I knew what they were saying. Joyce & Richard (Rick).
Reviewed Jan. 9, 2020
I have high hopes that this will help me towards financial independence and to clean up my credit. Roger ** and Lisa were amazing at helping me through this process and I will most certainly be passing this company on to any of the people I know whom may need services like you provide.
Reviewed Jan. 9, 2020
Great experience. Every representative was clear and precise. Answered all of my questions. Kind and considerate. Did not make me feel bad because I was currently in financial ruins. Overall wonderful experience!!! I would recommend a friend or family member if needed. It is unfortunate to be in this financial position, however having National Debt Relief's assistance has taken a huge burden off of my mind.
Reviewed Jan. 9, 2020
I am very happy with my experience with signing up with National Debt Relief. The folks who were with me during this process were very helpful and made sure I understood everything. The monthly payment I will be making is well within my budget, as well.
Reviewed Jan. 9, 2020
National Debt Relief Representative Boris ** listened as I explained the painful and very stressful details of a life changing and financially devastating medical injury suffered by me that I was attempting in vain to confront on my own. He expertly and quite simply explained the benefit of enrolling the services of National Debt Relief and my only regret is that I had not done so previously. Enrollment was an easy-to-understand and implement process, and the representatives I dealt with could not have been kinder or more respectful. I recommend this service to anyone facing the financial hardships I did, and assure that in so doing that "mountain" will be more easily removed than ever thought possible!
Reviewed Jan. 9, 2020
I’m so happy I came across National Debt Relief! Veronica helped me figure out what debt should be included, what couldn’t be included, and I was approved within the next hour. Low monthly payments and shorter terms. I’m so excited to finally have a plan to settle all my debt.
Reviewed Jan. 9, 2020
My husband and I recently opened up an account with this program. We are pleased with the organization and explanations we have been given for each step of the program. The staff are polite and respectful. When on the phone and staff or I needed to get information, the staff person on the phone kept letting me know she was there.
Reviewed Jan. 9, 2020
Ray ** was very professional. He was really good at explaining the program to me and very patient. I got all the tools I needed to be successful in getting myself out of debt. Thank you for everything, you guys made the process easier.
Reviewed Jan. 9, 2020
So far it has been a great service, the people I have spoken to are very helpful answering all questions and make you feel safe and secure with the program. Will recommend National Debt Relief to anyone trying to fix their credit.
Reviewed Jan. 9, 2020
Feeling a bit stuck in the credit card rabbit... I mean black hole, these folks are really supporting me in climbing back out. Couldn't be more appreciative of the help I've received thus far. It feels very genuine, in my experience, that they are trying to help people get out of debt while still being a profitable business.
Reviewed Jan. 9, 2020
Mike, the associate that helped me, was amazing. He walked me through each step and make the process so easy. What could have been overwhelming was very smooth with Mike. With his assistance, my family has taken the first step to become debt free.
Reviewed Jan. 9, 2020
I was very secure when I hung up from each phone call. Each of the representatives I spoke to were very thorough and consistent. They were also very knowledgeable and did a great job explaining everything in an effective way. I had minimal questions but when I did they were able to provide satisfactory answers.
Reviewed Jan. 9, 2020
Brian ** is the real MVP! He walked me through every step, was very patient, answered ALL my questions and was not judgmental at all. The welcome caller was great too. Very friendly and well informed. I really would recommend NDB.
Reviewed Jan. 9, 2020
Kristina was very professional and helpful in regards to ALL my options. I was told about options I had never even heard about, and this will actually save me money down the road. I would recommend to anyone else I know in debt.
Reviewed Jan. 9, 2020
It was great, timely response and very helpful. Told them what I wanted and they immediately did what they could so that they could get me and my wife back on track with our credit score. Would definitely recommend them to others.
Reviewed Jan. 9, 2020
Very helpful people. I'm trusting you. You have made me feel like there is an outlet so I don't leave this debt to my daughter. So hopefully this is true and you can help me. Without these cards I can live day to day.
Reviewed Jan. 9, 2020
The reason I'm am where I am financially was due to some difficult hardships. When I first thought about doing this, I figured I would just be connected to someone who would read from a script. Marvo contacted me and completely proved me wrong. He was not only helpful, but I felt like he actually cared about finding a program that works best for me and my situation. Between the detailed information and the subtle dad jokes from Marvo, I walked away from my call feeling more empowered about where I am. Although it seems like such a little moment, I credit Marvo and the company for the new hope and confidence I have financially. Thank you for everything, and I'm excited to work through this program.
Reviewed Jan. 9, 2020
I liked National Debt Relief's Better Business Bureau rating. Enrolling was painless. National Debt Relief lumped all my debts and made a payment plan that I can work with. I was very comfortable. They helped me get out of debt in about four and a half years. Working with them helped to get my finances back in order. It was a positive experience.
Reviewed Jan. 8, 2020
Everyone is so nice that I have talked to. I don't feel like I'm being judged for making bad choices financially. They're just so kind and helpful. They made me and husband feel so much better. We now see a light at the end of the tunnel.
Reviewed Jan. 8, 2020
Carlos and Jay were very helpful and explained everything in detail. They were pleasant and professional. I love how this program helps individuals with their debt. Both gentlemen deserve positivity about their work bc they actually care. I would definitely recommend this company.
Reviewed Jan. 8, 2020
Very helpful and the agents were very courteous. Was introduced to National Debt Relief by my brother, Meridith **. He expressed to me how much he was helped and thought I could benefit from the program. I will inform other family and friends if it works out for me.
Reviewed Jan. 8, 2020
I was so nervous starting the process but the staff made me feel secure and comfortable! The process to get started was a lot faster than I anticipated, which is awesome! I would definitely recommend to family and friends! Keep up the amazing work!
Reviewed Jan. 8, 2020
Friendly and helpful representatives. They were able to help me come to a conclusion about my program that I recently enrolled into so that I can be debt free. Everything was explained step-by-step so that I would not miss any important information.
Reviewed Jan. 8, 2020
We had the pleasure of working with Catina ** and Jay ** during our start up process. Both were very friendly and knowledgeable. They did not hesitate to answer any questions we had and made the process easy. You are lucky to have 2 employees that are so well trained and also friendly.
Reviewed Jan. 8, 2020
My experience has been nothing but amazing! Johnathan was extremely helpful and patient with me. He was very thorough and professional. I felt very comfortable sharing my experience with my debt and how I needed help getting out of it. My welcome call was also very good and easy. Thank you so much for making this experience as easy as possible.
Reviewed Jan. 8, 2020
Very Professional and helpful. I'm glad I was being counseled for my debt. I appreciate the fact that I was receiving great customer service over the phone. I was being walk through every fact and figure that goes along with the loan.
Reviewed Jan. 8, 2020
National Debt Relief made sure to explain every aspect of the program for us and was very patient with our questions. They never made us feel bad for the position we were in and encouraged us in making better decisions in the future.
Reviewed Jan. 8, 2020
Jaspal ** was very helpful and fast in getting me enrolled into the program. I feel so much relief knowing that I I dont need to worry about my debts. He was very professional and so was the welcome caller, Anna. I put my trust in you NDR!
Reviewed Jan. 8, 2020
Exceptional customer service. Patient and kind. Supportive through a tough process and informative. Sebastian and Robert were sincere and went above and beyond to answer questions, help with this process and prepare me for a successful experience with NDR. Thank you.
Reviewed Jan. 8, 2020
Everyone was very helpful and thorough. Made me feel comfortable and like I made the right decision regardless of what it was. I would definitely recommend for people to work with National Debt Relief. The only thing is I couldn't find my order number but that's not an issue because when I call someone picks up and helps every time.
Reviewed Jan. 8, 2020
Everyone was polite and informative. All involved was professional and answered my questions. The paper process was easy and explained well. I would let you know that the welcome conversation is a bit too much at one time, but the paperwork does follow and that is very helpful.
Reviewed Jan. 8, 2020
So far they have been informative and not so nervous about turning over my financial affairs to a third party, hopefully, I chose the right course to take. Answered all of my questions and made sure I have phone number and email to contact them.
Reviewed Jan. 8, 2020
Both Individuals were highly qualified doing their job with your form. I personally didn't think doing all this would be so quick and easy. Thank You very much both Isaac and Anna for your help. I'll be happy to refer your firm if anyone would need you service. Regards, Gary.
Reviewed Jan. 8, 2020
I have been paying minimum payments for so long and I am so in debt and not making any progress! I already feel relief just from having the first conversation! I cannot wait until graduation and I am debt free and can breath again. Thank you for answering all of my questions and making me know I made the right decision.
Reviewed Jan. 8, 2020
I was very pleased with Josh who stepped me through the process of initiating my debt relief program. He was very clear and precise and friendly. While there is an awful lot of information about the program, Josh did a great job of simplifying the basics of it. In the end, hopefully I will have saved a lot of money and made the payoff of the huge debt I incurred an easy step to a better retirement. Thank you Josh.
Reviewed Jan. 8, 2020
Overall a very efficient service. The people that worked with me were very friendly and accommodating to my needs. Highly recommend this service to anyone that is ready to start new with their financial objectives. The Customer Service was above average. Thank you for helping me out.
Reviewed Jan. 8, 2020
Debt Payment assistance. From the first phone call and throughout the process, everyone was extremely helpful and did not make me feel like I was a bad person. The process put me at ease and found a good solution for me. I would recommend this to anyone in a similar situation.
Reviewed Jan. 8, 2020
I truly enjoyed speaking with the people that have helped me with my debt consolidation. They explained everything very thoroughly and they were very courteous and kind. I truly enjoy talking to them. They took their time to explain every detail and I'm going to like this program better than the one that I was in because these people really have explained everything. Thank you. Michelle
Reviewed Jan. 8, 2020
They were very helpful and answered all our questions. It was a difficult decision and they made it easier for us. In 48 months we will be debt free and can start rebuilding our credit. They made us feel we’re not alone.
Reviewed Jan. 8, 2020
Isaac was very understanding and helpful. Didn't make me feel bad nor did he judge my situation. He was very professional and explained everything in great detail. I enjoyed my experience with him as well as my welcome call. My welcome call was professional and easy to understand. Answered any questions I may have as well as made me feel secure that I was making the right decision for my situation. I highly recommend anyone to do this with them.
Reviewed Jan. 8, 2020
This experience was very scary, but with the professional people I worked with, they took the time and was very patient with me explaining everything step-by-step. The representatives are very kind and speak to you and explain things in a very calm voice even though some of the questions that I was asking was dumb. I’m looking forward to a great experience!!!
Reviewed Jan. 8, 2020
They were patient and answered all my questions. Very professional. I would definitely recommend this company for any of my financial affairs, from beginning to end of process they did exactly what they said they were going to do. If I was looking to hire someone I would hire Nate.
Reviewed Jan. 8, 2020
George was very helpful and friendly. He was my initial contact with the company. I would recommend NDR for anyone needing this service. I look forward to help to achieve financial freedom. All information provided has been easy to understand and helpful. I thank you so much for your help.
Reviewed Jan. 8, 2020
They very helpful with explaining everything. They were willing to answer any questions I have. They were willing to go over every account to make sure that all the accounts were there. Made sure everything is accurate. I just found that they were helpful in any way the possibly could be.
Reviewed Jan. 8, 2020
Very helpful, thorough, and friendly. Feeling very happy and excited. Everyone was always willing and available to help with answering questions every step of the way. There’s light at the end of the tunnel! Would definitely recommend this program to others!
Reviewed Jan. 8, 2020
The rep Isaiah ** has been awesome to work with! He explains everything and has a calm attitude and has a happy, helpful attitude. He is very good at what he does! I also spoke with Viola and she was welcoming and kind.
Reviewed Jan. 8, 2020
Everyone I spoke with from National Debt Relief was friendly, concise, and make sure I was fully informed and comfortable with every document I signed. The process is straightforward and easy to set up. Someone will be there to help you out if you have any questions the arise during the process.
Reviewed Jan. 8, 2020
A lot of noise behind the calls. Makes it very hard to hear. Besides that I think this will be very beneficial to me. Was really surprised how easy the process is and how they walk you through everything. Thanks a lot.
Reviewed Jan. 8, 2020
Excellent customer service, explain the process very well and I am very excited to join this program to bring resolution to my debt and share it with others. The representative did an excellent job in answering my questions and making the process easy to understand.
Reviewed Jan. 8, 2020
Patrick and Catalina were great, I really enjoyed speaking with the both of them, very helpful and they showed so much courtesy. Patrick really helped explain what I needed to do and what would be beneficial for me. I feel that this debt relief program will great to get me back on track. After speaking with Patrick and Catalina I would recommend NDR to others that need help with too much debt.
Reviewed Jan. 8, 2020
They have been very helpful and professional. They have remained on top of everything which has made my stress and anxiety levels about my debt decrease. If you are wanting to get out of debt, I would recommend National Debt Relief.
Reviewed Jan. 8, 2020
National Debt Relief was quick to respond, fully transparent, and helped me with suddenly with a problem that suddenly came up for me. Loudjine ** was super responsive, pleasant and helpful. Lisa did my Welcome Call and carefully went over everything again to ensure there was no error. Thank you guys so much!
Reviewed Jan. 8, 2020
Great experience. Laurence was Very helpful and explained the entire program. He gave me confidence to move forward. The final welcome call operator was also very helpful. She explained everything in detail. I would definitely recommend this company to family and friends.
Reviewed Jan. 8, 2020
Service was good with exception of being aware of customer time. Representative seem to drag some things out and I had to speed things up at end. Also, consumer shouldn’t be responsible for calling in for a welcome call. That’s not saying welcome.
Reviewed Jan. 8, 2020
Researched National Debt consolidation then checked reviews that had no BAD EXPERIENCES. So Called & after Vincent laid out the plan it literally SAVED ME from every day ANXIETIES! So if you want the MENTAL & PHYSICAL RELIEF CALL TODAY! YOU won't REGRET IT!
Reviewed Jan. 8, 2020
Excellent customer service. Very helpful and made me feel comfortable about enrolling. Huge load off of my shoulders. I feel confident that I can resolve my debt in the program. Very transparent. They let me know every thing about the program up front.
Reviewed Jan. 8, 2020
My experience was wonderful. The ladies that I talk to was very nice and pleasant. They took time to help me and answer my question. I would recommend this company to any one that I could. Each one took the time to help me understand and for that I am very thankful for.
Reviewed Jan. 8, 2020
Bryce **. Was very informative. Went over everything. Allow me to ask questions. Explained everything to me on a level where I could understand. Very courteous. Very polite. I would recommend National Debt Relief to all of my friends if they ever need your service.
Reviewed Jan. 8, 2020
Amazing customer service skills! They truly ensure what is best for you and your family to achieve financial freedom! My husband and I are so excited to be enrolled in this program so we may provide for our family’s future.
Reviewed Jan. 8, 2020
Goood person, good person, very professional, very helpful, they explain all the details very important to me. I will recommend them to my people. I will recommend Chris. He knows what he's doing, will help you a lot, I know this will help me to get back on track, I will recommend this to anyone that went to this.
Reviewed Jan. 8, 2020
I was impressed by the speed of being contacted by your company. Aaron ** was pleasant and very helpful in alleviating my stress in joining this program as I am not willing to file bankruptcy. I have had a great experience and your team has been helpful, knowledgeable and considerate in answering all my questions.
Reviewed Jan. 8, 2020
Thank you Dianna, for the awesome welcome to the NDR family. From the first call, the team has been efficient & professional. I called to work through a loan consolidation, that did not work out. The team quickly identified other opportunities that would assist our family in working toward financial independence. Thank you team!
Reviewed Jan. 8, 2020
I am so glad I found National Debt Relief. I feel as though a lot has been lifted off of me. They are very kind and professional. They explained how their program works in great detail. I am very pleased.
Reviewed Jan. 8, 2020
Actual negotiations with my credit card companies have not begun yet. However, enrolling in their debt relief program has been easy and the staff I have worked with have been well informed and patient with my questions. I am nervous and eager for negotiations to begin.
Reviewed Jan. 8, 2020
Yes. I feel great relief knowing I will get my life back on track. I just started the program and I am anticipating a bit of a struggle, however I feel that in the long term it will be beneficial. Josh was very helpful and caring when I discussed my debt situation.
Reviewed Jan. 8, 2020
I just started up as a new client with this company to resolve by debt and I was very pleased with both individuals who helped me through the set up process. They were very informative and answered all of my questions clearly.
Reviewed Jan. 8, 2020
I like National Debt Relief's online presence. The last couple of times that I’ve called, it doesn’t seem like they’re too knowledgeable on what’s going on. But the quality of service is okay.
Reviewed Jan. 7, 2020
Efficient, professional, thorough. Excellent grammar. Comfortable experience under somewhat difficult situation for me. Took time in repeating anything I did not understand. It gives me hope to resolve this debt. Also to avoid bankrupt court. I was treated with utmost respect and dignity. Lia was on time with return calls and updates.
Reviewed Jan. 7, 2020
Henry/Christina were both super helpful and explained everything in detail. They were respectful of my time and followed up quickly with any questions I had. Looking forward to participating in the program and hopefully getting out from under this debt quickly.
Reviewed Jan. 7, 2020
I feel very comfortable that I made the best choice, Chris ** was very helpful he well explained everything and gave me the best option. He was able to explain the benefits of the program and how it was the best option.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Jan. 7, 2020
Thank You for providing me with excellent service and taking the time to understand my situation. The people at this company have a heart of compassion and a loyalty to their duties. I am so grateful to be on this journey to financial freedom! Mahalo Nui National Debt Relief!
Reviewed Jan. 7, 2020
I contacted this company with high recommendations from family members and friends who have used the company in the past.. When I finished the process. They were extremely helpful and explained the entire process thoroughly to me in a way I could understand. I am extremely pleased with my decision!
Reviewed Jan. 7, 2020
Just helpful and professional in EVERY WAY!!! I researched a bit and found your company as the number #1 agency/company as evaluated by consumer reports. I reached out and I'm glad I did! Andrew ** who enrolled me was knowledgable soothing and informative!! The gentleman who did my welcome call was thorough and professional and nice as well!
Nicholas, thank you for this wonderful review! Hearing that your enrollment experience was so overwhelmingly positive really encourages us that we're on the right track. We'd love any opportunity to improve your experience in the program, so don't be shy about providing feedback.
Reviewed Jan. 7, 2020
The staff has been very helpful! I can’t tell you what a relief it is to be debt free! I hope others use this company! This process is very scary but I have confidence in this company! I also am happy that it will take only 32 months to finish the payoffs!
Reviewed Jan. 7, 2020
Everyone was very helpful. My counselor showed concern for my financial problems. He explained the program thoroughly and asked me several times if I understood. He took his time with my questions. I would recommend National to anyone who feels they have no place to turn. They are there and an actual caring person will help you.
Reviewed Jan. 7, 2020
Ameen was very helpful, spoke clearly, and had a positive attitude and genuine interest. The Welcome call person was not quite at the same level, but still got me through the process. She seemed more tired, bored, or distracted than the previous person. All in all a positive experience. And I look forward to becoming debt free!
Reviewed Jan. 7, 2020
Eric ** made the process easy, quick, simple, and less scary. Would recommend him to anyone. Can’t wait to become debt free! Thank you so much for helping to take stress off of me and giving me an option to regain financial ownership of my life.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Jan. 7, 2020
I am very grateful to be a part of this program, and I’m looking forward to working with the staff. Robert was extremely helpful and reassuring yesterday when he signed me up, thank you, this is going to really help our family.
Reviewed Jan. 7, 2020
My initial experience with both Wesley and the Welcome Call Center was very positive. Both gentlemen answered all of my questions and never once passed any judgement on me and my situation. I feel very confident I will debt free in less than 5 years.
Reviewed Jan. 7, 2020
Staff was polite, patient and informed, taking time to explain every step of the process. They made a very personal issue feel approachable and easy to talk about without feeling ashamed or like a failure. I appreciate them so much for being warm and understanding. They treated me as if I was a family member of theirs that was going through a crisis.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Jan. 7, 2020
The Debt Reduction specialist was informative and concise. His explanation and clarity were of utmost importance to our conversation and he was dedicated to being helpful to me as a client. I was assured that I could access them at any time.
Reviewed Jan. 7, 2020
The people that I spoke with and helped me through this process has been very helpful and caring. I looked forward to working with the NDR team. I feel very confident with this process. Thank you so much for your help and support. Tonya
Reviewed Jan. 7, 2020
Each person I spoke with was clear to understand with their words, they were each very understanding and supportive. Never did I feel shamed, pressured or nervous. It was like talking to a friend about how to get out of a problem. They clearly took me through each step of what to expect and where to sign. I like that I also have legal counsel and support if need be.
Reviewed Jan. 7, 2020
They are all very friendly they made made sure to help explain it very well. They were pleasant to help me, make sure all of my question were answered in a respectful way, and relief to know I can get help on fixing my issues I am having financial.
Reviewed Jan. 7, 2020
Shakela and Allen explained the program clearly and made me feel at ease. Very professional and understood my situation and showed a lot of empathy. Shakela went to greater extents and made it comfortable and felt like she was in it genuinely to help me.
Reviewed Jan. 7, 2020
Very consistent with the first phone. All I had to set this plan up. nice, honest, helpful. Easy to listen to as well as answer questions. Thank you for your time and help with this process. I look forward to this.
Reviewed Jan. 7, 2020
Lee and the welcome call were both helpful and informative. I was impressed with their candor and the full disclosure of all relevant information needed to make an informed decision. I would recommend this company to others needing similar assistance.
Reviewed Jan. 7, 2020
The agents was knowledgeable and patient. They were able to help me understand this part of my debt and the process. It was very very difficult and made me feel shame to go into this program cause I have always paid off my debt but unfortunately I couldn’t do it this time and they made me have peace with doing this. I feel like you can now sleep at night knowing this debt will be taken care of. Thank you all.
Reviewed Jan. 7, 2020
He thoroughly explained the program. Answered all of my questions and addressed all of my concerns. Explained the process, what to expect and when to expect to see results, and how it will affect my credit. He was very helpful and understanding.
Reviewed Jan. 7, 2020
George Atty's and Kim with the Welcome package were very professional. Answered all my questions pertaining to my debt Relief. I was really impressed. Thank you so much. It really helped that I'm on my way to recovery. I can be at peace knowing that I have someone who can help me get out of Debt.
Reviewed Jan. 7, 2020
I was not sleeping at night because the credit cards' mess I got myself into. I just took a chance and made one of the most important calls I have ever made. Ed made me feel better immediately. Once I explained my situation to him, I was ready to sign up. I did sign up and the process was crisp, clear and concise. I am grateful and I am happy to be able to get some rest!
Reviewed Jan. 7, 2020
All the representatives I spoke to were very knowledgeable and answered all my questions. I made my final decisions reviewing them on the BBB and they were given great reviews. The representative reviewed everything with me before signing and asked if I had any additional questions.
Reviewed Jan. 7, 2020
I was unable to sign the form on my tablet. When I called they were unable to help. The form has to be sent by U.S. mail, which delays my debt process to begin. Please see check the form and see if there is something that needs to be corrected on your end.
Reviewed Jan. 7, 2020
I had a great experience learning about the program and getting myself set up with Daniel. He was very informative and made sure I understood everything before moving on. The welcome call was also a smooth interaction with them again making sure I know everything. I'm extremely grateful.
Reviewed Jan. 7, 2020
Everything was made simple to understand and I already feel relief. Great customer service that made me feel welcome and like that wanted to help me. I am so excited to be working with this company on relieving my debt.
Reviewed Jan. 7, 2020
No issues so far. Colleen was very helpful. Jay seemed very knowledgeable. Customer service has been great thus far. I appreciated the detailed information regarding the process and verification that it was understood. I’m anxious to improve my financial situation and begin the process.
Reviewed Jan. 7, 2020
Everyone was very nice. Just the first one I was talking to was way too pushy. I almost didn't go with the problem since he was being so pushy. I told him I was trying to make dinner and I had to get my kids ready for bed and all after. So to give me time to do all of that then I could sit down and read the paperwork to sign it. He kept calling me where I finally had to put my phone in another room. That was very uncalled for.
Reviewed Jan. 7, 2020
Both representatives I spoke with were very nice and answered all questions I had. The only problem I had was when I tried to call to make the Welcome call. I tried 4 times yesterday and was always on hold and never connected. It took 3 calls today before I ever made contact. Also I was connected to 2 wrong places before they got me through to the Welcome team.
Reviewed Jan. 7, 2020
So far so good! I just enrolled last week. Everyone has been very helpful and has answered all my questions. The phone to the welcome center is ridiculous. I waited on hold for 2 hours and 12 minutes. Then the phone hung up. It was very frustrating.
Reviewed Jan. 7, 2020
My application process with Franklin ** was painless. He was patient, efficient and had a pleasant demeanor. My welcome call was also very nice, I'm sorry I do not remember the young lady's name. She was all efficient. Thank you for helping me.
Reviewed Jan. 7, 2020
Brenda ** was very knowledgeable and helpful. The person at the welcome call (she gave me her name twice but I forgot to write it down) was also very knowledgeable and helpful. Looking forward to being debt free. Thanks so much!
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Jan. 7, 2020
My experience was a delight and a Relief. I would recommend National Debt Relief to family and friend. Westly, was knowledgeable and very kind. He listen to my concern and answer all my question. I did my research and found that your company come highly recommended.
Reviewed Jan. 7, 2020
Everything was explained well and answered all of my questions. I like that they double check to make sure you understand everything that is going on. I would and am recommended you all to a couple friends so that way they can feel as good as I do from mistakes in the past.
Reviewed Jan. 7, 2020
When I signed up with National Debt Relief I was very apprehensive. I was afraid of being judged & of facing a condescending attitude. Gilbert was great - put me at ease right away. They were very professional & thorough.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Jan. 7, 2020
Year after year, just got further in over my head. Trying to make it from paycheck to paycheck and helping my family, put me in a bottomless pit of debt. Then one day, I was directed to Daniel at National Debt Relief and literally my prayers were answered. He gave me hope and sense of financial freedom. He was so nice and truly wants to help others, I felt so blessed to have the opportunity for a fresh start and get get this debt paid off once and for all. Then I spoke with Nikki and she helped me get everything set up, and she too was so amazing and very patient with me. I just want to say Thank you, Thank you, Thank you!!!!
It must be such a relief to finally see an end to what sounds like a very exhausting financial situation. We don't know how long you've been struggling under this weight but we're certainly glad that we were instrumental in turning it around for you. Thank you for the review, Jamie.
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