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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 89 Reviews 17235 - 17435
    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    I am very well pleased and had a great experience with Darnel ** and Amanda ** that both assisted me. All my questions have been answered and clarified. I would be recommending this to my friends who might need help.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 9, 2020

    Loan consolidation of all credit accounts. The customer service was great and they explained everything we needed. Mr. ** explained the program very well he was very patient with me. Thank you all for your tremendous help! I will recommend you all to my friends and family. I hope to sleep well with less stress.

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    Verified purchase
    Customer Service

    Reviewed Jan. 9, 2020

    Welcome Call. A little drawn out. Process could be shorter. The application process was better. The process was able to take place over two phone calls due to time on my part. I like being able to sign paperwork online and having it electric and save for further reference.

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    National Debt Relief
    Response from National Debt Relief
    Hello Rita,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2020

    We had a great experience with Jeremy. He listened to our concerns and quickly had us enrolled in the program and on our way. I also had a great welcome call today, the woman who assisted me was very knowledgeable and made sure I didn't have any additional questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2020

    I worked with Theodore ** and Jay ** who were both very helpful throughout the process. Theodore did such a great job answering all of my questions that I barely had any for Jay during our welcoming call. So far, my experience has been smooth and easy through this somewhat scary process. I am not proud of my financial decisions throughout the last several years and I was never made felt unintelligent or that I had anything to be ashamed of. For that, I am very thankful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2020

    The process to sign up was super easy. Everything was thoroughly explained and there are resources they provide to help in any aspect. It's easy to communicate with them! The service they provide is one to recommend. I received all my documents and they reached out to me to complete a welcome call to go over everything. I felt good about this decision.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 9, 2020

    I was happy when I call National Debt Relief. The name really stand for what it said...Relief. At first I though it would be difficult and that I will be denied but after speaking with an understanding consultant by the name of Christopher ** I found out it was not so difficult. I can now sleep at night knowing I don't have to worry about juggling to pay off my creditors. I can do it with only one payment. Thank you NDR and Thank you Christopher.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Very courteous. So helpful and kind. Seemed very thorough and professional. Easily understandable. I am so grateful for the services that will assist me in getting out of my debt while helping me to be able to manage my lifestyle better. I will soooo recommend National Debt Relief to others!!

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    I am concerned with my debt and on my own I can’t seem to make any headway. So I am hoping that this will alleviate some of the stress. I had a lot of concerns. Eddie was really helpful in answering my questions.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    I would like to say to the folks who helped me Treasure ** and Javier. They did an awesome job. If it were not for them I would have had a lot more question. They were thorough and helpful with all the little questions I had.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Finally, a light at the end of the tunnel! These people are fantastic! Staff are friendly and communicating with them is very easy. They walk you through the painless process and get you set up in no time. It just took a few days for me. I would recommend these people highly!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 9, 2020

    I joined National Debt Relief yesterday. Spoke with Georges **. He was extremely helpful and very knowledgeable. I was previously enrolled with Arete Financial, which was shut down by the FTC. So, this is my second attempt to get my debt taken care of. I feel much more comfortable this time around. Also spoke with the welcome call, but I did not get her name. She was also very pleasant, knowledgeable and helpful. I hope you know who I spoke with so she can get credit for a good review. Both persons did a very good job explaining and making sure I knew what they were saying. Joyce & Richard (Rick).

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    I have high hopes that this will help me towards financial independence and to clean up my credit. Roger ** and Lisa were amazing at helping me through this process and I will most certainly be passing this company on to any of the people I know whom may need services like you provide.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Great experience. Every representative was clear and precise. Answered all of my questions. Kind and considerate. Did not make me feel bad because I was currently in financial ruins. Overall wonderful experience!!! I would recommend a friend or family member if needed. It is unfortunate to be in this financial position, however having National Debt Relief's assistance has taken a huge burden off of my mind.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 9, 2020

    I am very happy with my experience with signing up with National Debt Relief. The folks who were with me during this process were very helpful and made sure I understood everything. The monthly payment I will be making is well within my budget, as well.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    National Debt Relief Representative Boris ** listened as I explained the painful and very stressful details of a life changing and financially devastating medical injury suffered by me that I was attempting in vain to confront on my own. He expertly and quite simply explained the benefit of enrolling the services of National Debt Relief and my only regret is that I had not done so previously. Enrollment was an easy-to-understand and implement process, and the representatives I dealt with could not have been kinder or more respectful. I recommend this service to anyone facing the financial hardships I did, and assure that in so doing that "mountain" will be more easily removed than ever thought possible!

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    Verified purchase
    StaffBilling

    Reviewed Jan. 9, 2020

    I’m so happy I came across National Debt Relief! Veronica helped me figure out what debt should be included, what couldn’t be included, and I was approved within the next hour. Low monthly payments and shorter terms. I’m so excited to finally have a plan to settle all my debt.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 9, 2020

    My husband and I recently opened up an account with this program. We are pleased with the organization and explanations we have been given for each step of the program. The staff are polite and respectful. When on the phone and staff or I needed to get information, the staff person on the phone kept letting me know she was there.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Ray ** was very professional. He was really good at explaining the program to me and very patient. I got all the tools I needed to be successful in getting myself out of debt. Thank you for everything, you guys made the process easier.

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    Verified purchase
    MaintenanceStaff

    Reviewed Jan. 9, 2020

    So far it has been a great service, the people I have spoken to are very helpful answering all questions and make you feel safe and secure with the program. Will recommend National Debt Relief to anyone trying to fix their credit.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 9, 2020

    Feeling a bit stuck in the credit card rabbit... I mean black hole, these folks are really supporting me in climbing back out. Couldn't be more appreciative of the help I've received thus far. It feels very genuine, in my experience, that they are trying to help people get out of debt while still being a profitable business.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Mike, the associate that helped me, was amazing. He walked me through each step and make the process so easy. What could have been overwhelming was very smooth with Mike. With his assistance, my family has taken the first step to become debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2020

    I was very secure when I hung up from each phone call. Each of the representatives I spoke to were very thorough and consistent. They were also very knowledgeable and did a great job explaining everything in an effective way. I had minimal questions but when I did they were able to provide satisfactory answers.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Brian ** is the real MVP! He walked me through every step, was very patient, answered ALL my questions and was not judgmental at all. The welcome caller was great too. Very friendly and well informed. I really would recommend NDB.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Kristina was very professional and helpful in regards to ALL my options. I was told about options I had never even heard about, and this will actually save me money down the road. I would recommend to anyone else I know in debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2020

    It was great, timely response and very helpful. Told them what I wanted and they immediately did what they could so that they could get me and my wife back on track with our credit score. Would definitely recommend them to others.

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    Verified purchase
    Staff

    Reviewed Jan. 9, 2020

    Very helpful people. I'm trusting you. You have made me feel like there is an outlet so I don't leave this debt to my daughter. So hopefully this is true and you can help me. Without these cards I can live day to day.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 9, 2020

    The reason I'm am where I am financially was due to some difficult hardships. When I first thought about doing this, I figured I would just be connected to someone who would read from a script. Marvo contacted me and completely proved me wrong. He was not only helpful, but I felt like he actually cared about finding a program that works best for me and my situation. Between the detailed information and the subtle dad jokes from Marvo, I walked away from my call feeling more empowered about where I am. Although it seems like such a little moment, I credit Marvo and the company for the new hope and confidence I have financially. Thank you for everything, and I'm excited to work through this program.

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    Verified purchase
    StaffBillingRates

    Reviewed Jan. 9, 2020

    I liked National Debt Relief's Better Business Bureau rating. Enrolling was painless. National Debt Relief lumped all my debts and made a payment plan that I can work with. I was very comfortable. They helped me get out of debt in about four and a half years. Working with them helped to get my finances back in order. It was a positive experience.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Everyone is so nice that I have talked to. I don't feel like I'm being judged for making bad choices financially. They're just so kind and helpful. They made me and husband feel so much better. We now see a light at the end of the tunnel.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Carlos and Jay were very helpful and explained everything in detail. They were pleasant and professional. I love how this program helps individuals with their debt. Both gentlemen deserve positivity about their work bc they actually care. I would definitely recommend this company.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Very helpful and the agents were very courteous. Was introduced to National Debt Relief by my brother, Meridith **. He expressed to me how much he was helped and thought I could benefit from the program. I will inform other family and friends if it works out for me.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    I was so nervous starting the process but the staff made me feel secure and comfortable! The process to get started was a lot faster than I anticipated, which is awesome! I would definitely recommend to family and friends! Keep up the amazing work!

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Friendly and helpful representatives. They were able to help me come to a conclusion about my program that I recently enrolled into so that I can be debt free. Everything was explained step-by-step so that I would not miss any important information.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    We had the pleasure of working with Catina ** and Jay ** during our start up process. Both were very friendly and knowledgeable. They did not hesitate to answer any questions we had and made the process easy. You are lucky to have 2 employees that are so well trained and also friendly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    My experience has been nothing but amazing! Johnathan was extremely helpful and patient with me. He was very thorough and professional. I felt very comfortable sharing my experience with my debt and how I needed help getting out of it. My welcome call was also very good and easy. Thank you so much for making this experience as easy as possible.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 8, 2020

    Very Professional and helpful. I'm glad I was being counseled for my debt. I appreciate the fact that I was receiving great customer service over the phone. I was being walk through every fact and figure that goes along with the loan.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    National Debt Relief made sure to explain every aspect of the program for us and was very patient with our questions. They never made us feel bad for the position we were in and encouraged us in making better decisions in the future.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2020

    Jaspal ** was very helpful and fast in getting me enrolled into the program. I feel so much relief knowing that I I dont need to worry about my debts. He was very professional and so was the welcome caller, Anna. I put my trust in you NDR!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Exceptional customer service. Patient and kind. Supportive through a tough process and informative. Sebastian and Robert were sincere and went above and beyond to answer questions, help with this process and prepare me for a successful experience with NDR. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Everyone was very helpful and thorough. Made me feel comfortable and like I made the right decision regardless of what it was. I would definitely recommend for people to work with National Debt Relief. The only thing is I couldn't find my order number but that's not an issue because when I call someone picks up and helps every time.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Everyone was polite and informative. All involved was professional and answered my questions. The paper process was easy and explained well. I would let you know that the welcome conversation is a bit too much at one time, but the paperwork does follow and that is very helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    So far they have been informative and not so nervous about turning over my financial affairs to a third party, hopefully, I chose the right course to take. Answered all of my questions and made sure I have phone number and email to contact them.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2020

    Both Individuals were highly qualified doing their job with your form. I personally didn't think doing all this would be so quick and easy. Thank You very much both Isaac and Anna for your help. I'll be happy to refer your firm if anyone would need you service. Regards, Gary.

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    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Jan. 8, 2020

    I have been paying minimum payments for so long and I am so in debt and not making any progress! I already feel relief just from having the first conversation! I cannot wait until graduation and I am debt free and can breath again. Thank you for answering all of my questions and making me know I made the right decision.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    I was very pleased with Josh who stepped me through the process of initiating my debt relief program. He was very clear and precise and friendly. While there is an awful lot of information about the program, Josh did a great job of simplifying the basics of it. In the end, hopefully I will have saved a lot of money and made the payoff of the huge debt I incurred an easy step to a better retirement. Thank you Josh.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Overall a very efficient service. The people that worked with me were very friendly and accommodating to my needs. Highly recommend this service to anyone that is ready to start new with their financial objectives. The Customer Service was above average. Thank you for helping me out.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Jan. 8, 2020

    Debt Payment assistance. From the first phone call and throughout the process, everyone was extremely helpful and did not make me feel like I was a bad person. The process put me at ease and found a good solution for me. I would recommend this to anyone in a similar situation.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2020

    I truly enjoyed speaking with the people that have helped me with my debt consolidation. They explained everything very thoroughly and they were very courteous and kind. I truly enjoy talking to them. They took their time to explain every detail and I'm going to like this program better than the one that I was in because these people really have explained everything. Thank you. Michelle

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    They were very helpful and answered all our questions. It was a difficult decision and they made it easier for us. In 48 months we will be debt free and can start rebuilding our credit. They made us feel we’re not alone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Isaac was very understanding and helpful. Didn't make me feel bad nor did he judge my situation. He was very professional and explained everything in great detail. I enjoyed my experience with him as well as my welcome call. My welcome call was professional and easy to understand. Answered any questions I may have as well as made me feel secure that I was making the right decision for my situation. I highly recommend anyone to do this with them.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    This experience was very scary, but with the professional people I worked with, they took the time and was very patient with me explaining everything step-by-step. The representatives are very kind and speak to you and explain things in a very calm voice even though some of the questions that I was asking was dumb. I’m looking forward to a great experience!!!

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    They were patient and answered all my questions. Very professional. I would definitely recommend this company for any of my financial affairs, from beginning to end of process they did exactly what they said they were going to do. If I was looking to hire someone I would hire Nate.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    George was very helpful and friendly. He was my initial contact with the company. I would recommend NDR for anyone needing this service. I look forward to help to achieve financial freedom. All information provided has been easy to understand and helpful. I thank you so much for your help.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    They very helpful with explaining everything. They were willing to answer any questions I have. They were willing to go over every account to make sure that all the accounts were there. Made sure everything is accurate. I just found that they were helpful in any way the possibly could be.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Very helpful, thorough, and friendly. Feeling very happy and excited. Everyone was always willing and available to help with answering questions every step of the way. There’s light at the end of the tunnel! Would definitely recommend this program to others!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    The rep Isaiah ** has been awesome to work with! He explains everything and has a calm attitude and has a happy, helpful attitude. He is very good at what he does! I also spoke with Viola and she was welcoming and kind.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Everyone I spoke with from National Debt Relief was friendly, concise, and make sure I was fully informed and comfortable with every document I signed. The process is straightforward and easy to set up. Someone will be there to help you out if you have any questions the arise during the process.

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    Verified purchase
    Customer Service

    Reviewed Jan. 8, 2020

    A lot of noise behind the calls. Makes it very hard to hear. Besides that I think this will be very beneficial to me. Was really surprised how easy the process is and how they walk you through everything. Thanks a lot.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Excellent customer service, explain the process very well and I am very excited to join this program to bring resolution to my debt and share it with others. The representative did an excellent job in answering my questions and making the process easy to understand.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Patrick and Catalina were great, I really enjoyed speaking with the both of them, very helpful and they showed so much courtesy. Patrick really helped explain what I needed to do and what would be beneficial for me. I feel that this debt relief program will great to get me back on track. After speaking with Patrick and Catalina I would recommend NDR to others that need help with too much debt.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    They have been very helpful and professional. They have remained on top of everything which has made my stress and anxiety levels about my debt decrease. If you are wanting to get out of debt, I would recommend National Debt Relief.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 8, 2020

    National Debt Relief was quick to respond, fully transparent, and helped me with suddenly with a problem that suddenly came up for me. Loudjine ** was super responsive, pleasant and helpful. Lisa did my Welcome Call and carefully went over everything again to ensure there was no error. Thank you guys so much!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Great experience. Laurence was Very helpful and explained the entire program. He gave me confidence to move forward. The final welcome call operator was also very helpful. She explained everything in detail. I would definitely recommend this company to family and friends.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 8, 2020

    Service was good with exception of being aware of customer time. Representative seem to drag some things out and I had to speed things up at end. Also, consumer shouldn’t be responsible for calling in for a welcome call. That’s not saying welcome.

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    Verified purchase
    Customer Service

    Reviewed Jan. 8, 2020

    Researched National Debt consolidation then checked reviews that had no BAD EXPERIENCES. So Called & after Vincent laid out the plan it literally SAVED ME from every day ANXIETIES! So if you want the MENTAL & PHYSICAL RELIEF CALL TODAY! YOU won't REGRET IT!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 8, 2020

    Excellent customer service. Very helpful and made me feel comfortable about enrolling. Huge load off of my shoulders. I feel confident that I can resolve my debt in the program. Very transparent. They let me know every thing about the program up front.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    My experience was wonderful. The ladies that I talk to was very nice and pleasant. They took time to help me and answer my question. I would recommend this company to any one that I could. Each one took the time to help me understand and for that I am very thankful for.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Bryce **. Was very informative. Went over everything. Allow me to ask questions. Explained everything to me on a level where I could understand. Very courteous. Very polite. I would recommend National Debt Relief to all of my friends if they ever need your service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    Amazing customer service skills! They truly ensure what is best for you and your family to achieve financial freedom! My husband and I are so excited to be enrolled in this program so we may provide for our family’s future.

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    Verified purchase
    Staff

    Reviewed Jan. 8, 2020

    Goood person, good person, very professional, very helpful, they explain all the details very important to me. I will recommend them to my people. I will recommend Chris. He knows what he's doing, will help you a lot, I know this will help me to get back on track, I will recommend this to anyone that went to this.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2020

    I was impressed by the speed of being contacted by your company. Aaron ** was pleasant and very helpful in alleviating my stress in joining this program as I am not willing to file bankruptcy. I have had a great experience and your team has been helpful, knowledgeable and considerate in answering all my questions.

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    Customer ServicePunctuality & SpeedMaintenanceStaffLoan Process

    Reviewed Jan. 8, 2020

    Thank you Dianna, for the awesome welcome to the NDR family. From the first call, the team has been efficient & professional. I called to work through a loan consolidation, that did not work out. The team quickly identified other opportunities that would assist our family in working toward financial independence. Thank you team!

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    Staff

    Reviewed Jan. 8, 2020

    I am so glad I found National Debt Relief. I feel as though a lot has been lifted off of me. They are very kind and professional. They explained how their program works in great detail. I am very pleased.

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    StaffBilling

    Reviewed Jan. 8, 2020

    Actual negotiations with my credit card companies have not begun yet. However, enrolling in their debt relief program has been easy and the staff I have worked with have been well informed and patient with my questions. I am nervous and eager for negotiations to begin.

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    Staff

    Reviewed Jan. 8, 2020

    Yes. I feel great relief knowing I will get my life back on track. I just started the program and I am anticipating a bit of a struggle, however I feel that in the long term it will be beneficial. Josh was very helpful and caring when I discussed my debt situation.

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    Staff

    Reviewed Jan. 8, 2020

    I just started up as a new client with this company to resolve by debt and I was very pleased with both individuals who helped me through the set up process. They were very informative and answered all of my questions clearly.

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    Customer ServiceStaff

    Reviewed Jan. 8, 2020

    I like National Debt Relief's online presence. The last couple of times that I’ve called, it doesn’t seem like they’re too knowledgeable on what’s going on. But the quality of service is okay.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 7, 2020

    Efficient, professional, thorough. Excellent grammar. Comfortable experience under somewhat difficult situation for me. Took time in repeating anything I did not understand. It gives me hope to resolve this debt. Also to avoid bankrupt court. I was treated with utmost respect and dignity. Lia was on time with return calls and updates.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    Henry/Christina were both super helpful and explained everything in detail. They were respectful of my time and followed up quickly with any questions I had. Looking forward to participating in the program and hopefully getting out from under this debt quickly.

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    Staff

    Reviewed Jan. 7, 2020

    I feel very comfortable that I made the best choice, Chris ** was very helpful he well explained everything and gave me the best option. He was able to explain the benefits of the program and how it was the best option.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Jan. 7, 2020

    Thank You for providing me with excellent service and taking the time to understand my situation. The people at this company have a heart of compassion and a loyalty to their duties. I am so grateful to be on this journey to financial freedom! Mahalo Nui National Debt Relief!

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    Staff

    Reviewed Jan. 7, 2020

    I contacted this company with high recommendations from family members and friends who have used the company in the past.. When I finished the process. They were extremely helpful and explained the entire process thoroughly to me in a way I could understand. I am extremely pleased with my decision!

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    Just helpful and professional in EVERY WAY!!! I researched a bit and found your company as the number #1 agency/company as evaluated by consumer reports. I reached out and I'm glad I did! Andrew ** who enrolled me was knowledgable soothing and informative!! The gentleman who did my welcome call was thorough and professional and nice as well!

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    National Debt Relief
    Response from National Debt Relief

    Nicholas, thank you for this wonderful review! Hearing that your enrollment experience was so overwhelmingly positive really encourages us that we're on the right track. We'd love any opportunity to improve your experience in the program, so don't be shy about providing feedback.

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    Staff

    Reviewed Jan. 7, 2020

    The staff has been very helpful! I can’t tell you what a relief it is to be debt free! I hope others use this company! This process is very scary but I have confidence in this company! I also am happy that it will take only 32 months to finish the payoffs!

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    Staff

    Reviewed Jan. 7, 2020

    Everyone was very helpful. My counselor showed concern for my financial problems. He explained the program thoroughly and asked me several times if I understood. He took his time with my questions. I would recommend National to anyone who feels they have no place to turn. They are there and an actual caring person will help you.

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    Customer ServiceStaffRates

    Reviewed Jan. 7, 2020

    Ameen was very helpful, spoke clearly, and had a positive attitude and genuine interest. The Welcome call person was not quite at the same level, but still got me through the process. She seemed more tired, bored, or distracted than the previous person. All in all a positive experience. And I look forward to becoming debt free!

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    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    Eric ** made the process easy, quick, simple, and less scary. Would recommend him to anyone. Can’t wait to become debt free! Thank you so much for helping to take stress off of me and giving me an option to regain financial ownership of my life.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Jan. 7, 2020

    I am very grateful to be a part of this program, and I’m looking forward to working with the staff. Robert was extremely helpful and reassuring yesterday when he signed me up, thank you, this is going to really help our family.

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    Customer Service

    Reviewed Jan. 7, 2020

    My initial experience with both Wesley and the Welcome Call Center was very positive. Both gentlemen answered all of my questions and never once passed any judgement on me and my situation. I feel very confident I will debt free in less than 5 years.

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    Staff

    Reviewed Jan. 7, 2020

    Staff was polite, patient and informed, taking time to explain every step of the process. They made a very personal issue feel approachable and easy to talk about without feeling ashamed or like a failure. I appreciate them so much for being warm and understanding. They treated me as if I was a family member of theirs that was going through a crisis.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    StaffTransparency

    Reviewed Jan. 7, 2020

    The Debt Reduction specialist was informative and concise. His explanation and clarity were of utmost importance to our conversation and he was dedicated to being helpful to me as a client. I was assured that I could access them at any time.

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    Staff

    Reviewed Jan. 7, 2020

    The people that I spoke with and helped me through this process has been very helpful and caring. I looked forward to working with the NDR team. I feel very confident with this process. Thank you so much for your help and support. Tonya

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    Staff

    Reviewed Jan. 7, 2020

    Each person I spoke with was clear to understand with their words, they were each very understanding and supportive. Never did I feel shamed, pressured or nervous. It was like talking to a friend about how to get out of a problem. They clearly took me through each step of what to expect and where to sign. I like that I also have legal counsel and support if need be.

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    CoverageStaff

    Reviewed Jan. 7, 2020

    They are all very friendly they made made sure to help explain it very well. They were pleasant to help me, make sure all of my question were answered in a respectful way, and relief to know I can get help on fixing my issues I am having financial.

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    Staff

    Reviewed Jan. 7, 2020

    Shakela and Allen explained the program clearly and made me feel at ease. Very professional and understood my situation and showed a lot of empathy. Shakela went to greater extents and made it comfortable and felt like she was in it genuinely to help me.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 7, 2020

    Very consistent with the first phone. All I had to set this plan up. nice, honest, helpful. Easy to listen to as well as answer questions. Thank you for your time and help with this process. I look forward to this.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    Lee and the welcome call were both helpful and informative. I was impressed with their candor and the full disclosure of all relevant information needed to make an informed decision. I would recommend this company to others needing similar assistance.

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    Staff

    Reviewed Jan. 7, 2020

    The agents was knowledgeable and patient. They were able to help me understand this part of my debt and the process. It was very very difficult and made me feel shame to go into this program cause I have always paid off my debt but unfortunately I couldn’t do it this time and they made me have peace with doing this. I feel like you can now sleep at night knowing this debt will be taken care of. Thank you all.

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    Staff

    Reviewed Jan. 7, 2020

    He thoroughly explained the program. Answered all of my questions and addressed all of my concerns. Explained the process, what to expect and when to expect to see results, and how it will affect my credit. He was very helpful and understanding.

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    Staff

    Reviewed Jan. 7, 2020

    George Atty's and Kim with the Welcome package were very professional. Answered all my questions pertaining to my debt Relief. I was really impressed. Thank you so much. It really helped that I'm on my way to recovery. I can be at peace knowing that I have someone who can help me get out of Debt.

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    Customer ServiceBilling

    Reviewed Jan. 7, 2020

    I was not sleeping at night because the credit cards' mess I got myself into. I just took a chance and made one of the most important calls I have ever made. Ed made me feel better immediately. Once I explained my situation to him, I was ready to sign up. I did sign up and the process was crisp, clear and concise. I am grateful and I am happy to be able to get some rest!

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    Staff

    Reviewed Jan. 7, 2020

    All the representatives I spoke to were very knowledgeable and answered all my questions. I made my final decisions reviewing them on the BBB and they were given great reviews. The representative reviewed everything with me before signing and asked if I had any additional questions.

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    Customer ServiceOnline & AppStaff

    Reviewed Jan. 7, 2020

    I was unable to sign the form on my tablet. When I called they were unable to help. The form has to be sent by U.S. mail, which delays my debt process to begin. Please see check the form and see if there is something that needs to be corrected on your end.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    I had a great experience learning about the program and getting myself set up with Daniel. He was very informative and made sure I understood everything before moving on. The welcome call was also a smooth interaction with them again making sure I know everything. I'm extremely grateful.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    Everything was made simple to understand and I already feel relief. Great customer service that made me feel welcome and like that wanted to help me. I am so excited to be working with this company on relieving my debt.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    No issues so far. Colleen was very helpful. Jay seemed very knowledgeable. Customer service has been great thus far. I appreciated the detailed information regarding the process and verification that it was understood. I’m anxious to improve my financial situation and begin the process.

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    Customer ServiceSales & Marketing

    Reviewed Jan. 7, 2020

    Everyone was very nice. Just the first one I was talking to was way too pushy. I almost didn't go with the problem since he was being so pushy. I told him I was trying to make dinner and I had to get my kids ready for bed and all after. So to give me time to do all of that then I could sit down and read the paperwork to sign it. He kept calling me where I finally had to put my phone in another room. That was very uncalled for.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    Both representatives I spoke with were very nice and answered all questions I had. The only problem I had was when I tried to call to make the Welcome call. I tried 4 times yesterday and was always on hold and never connected. It took 3 calls today before I ever made contact. Also I was connected to 2 wrong places before they got me through to the Welcome team.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    So far so good! I just enrolled last week. Everyone has been very helpful and has answered all my questions. The phone to the welcome center is ridiculous. I waited on hold for 2 hours and 12 minutes. Then the phone hung up. It was very frustrating.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    My application process with Franklin ** was painless. He was patient, efficient and had a pleasant demeanor. My welcome call was also very nice, I'm sorry I do not remember the young lady's name. She was all efficient. Thank you for helping me.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    Brenda ** was very knowledgeable and helpful. The person at the welcome call (she gave me her name twice but I forgot to write it down) was also very knowledgeable and helpful. Looking forward to being debt free. Thanks so much!

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Jan. 7, 2020

    My experience was a delight and a Relief. I would recommend National Debt Relief to family and friend. Westly, was knowledgeable and very kind. He listen to my concern and answer all my question. I did my research and found that your company come highly recommended.

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    Staff

    Reviewed Jan. 7, 2020

    Everything was explained well and answered all of my questions. I like that they double check to make sure you understand everything that is going on. I would and am recommended you all to a couple friends so that way they can feel as good as I do from mistakes in the past.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2020

    When I signed up with National Debt Relief I was very apprehensive. I was afraid of being judged & of facing a condescending attitude. Gilbert was great - put me at ease right away. They were very professional & thorough.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Jan. 7, 2020

    Year after year, just got further in over my head. Trying to make it from paycheck to paycheck and helping my family, put me in a bottomless pit of debt. Then one day, I was directed to Daniel at National Debt Relief and literally my prayers were answered. He gave me hope and sense of financial freedom. He was so nice and truly wants to help others, I felt so blessed to have the opportunity for a fresh start and get get this debt paid off once and for all. Then I spoke with Nikki and she helped me get everything set up, and she too was so amazing and very patient with me. I just want to say Thank you, Thank you, Thank you!!!!

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    National Debt Relief
    Response from National Debt Relief

    It must be such a relief to finally see an end to what sounds like a very exhausting financial situation. We don't know how long you've been struggling under this weight but we're certainly glad that we were instrumental in turning it around for you. Thank you for the review, Jamie.

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    Punctuality & SpeedStaffBilling

    Reviewed Jan. 7, 2020

    Was very simple and fast. The representatives were very clear explaining every detail of our documents. Me and my husband signed feeling very confident. Our payments is evaluated so we will be achieving our goals, in controlling every payment towards clearing our debts.

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    Staff

    Reviewed Jan. 7, 2020

    The associates that have helped me have been extremely kind, understanding and helpful. I am grateful to be given a second chance and to not be judged for it. I feel good about the service so far and I am hoping to have a great outcome through this service.

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    Punctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    Very helpful, knowledgeable, inform us of all possible situations. After speaking with the representatives this was the best fit for us. Quick explained everything in detail. Something that fits in our budget and will look towards getting out of debt.

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    Staff

    Reviewed Jan. 7, 2020

    I had an amazing experience with Colleen and Andrew. They both explained the process, details, and pertinent information with great detail. I would recommend both of them for someone who is in the process of becoming debt free. Thank you.

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    Staff

    Reviewed Jan. 7, 2020

    When I spoke with my debt specialist Brent **, he explained everything step by step, answered all my questions. He was reassuring that there were solutions to my financial concerns. I felt a bit embarrassed by my debt & Brent was helpful & nonjudgmental - which made the process easy. I spoke with Carlo the Welcome representative - explained everything step by step & answered all my questions as well. Both were very professional & courteous.

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    StaffHonesty & Transparency

    Reviewed Jan. 7, 2020

    They were very patient and honest, they answered all our questions. Were very clear and easy to understand. We're very satisfied and we feel relief and less stressed very happy with the results. Will highly recommend to anyone feeling stressed about being in debt.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    I received an email at 9:01 am this morning and this was the only email I received today. I called at 11:05 am. Was put directly to music. I held for about 20 minutes then hung up. Called customer service and the girl was very accommodating but not able to help me. I told her that I would do my errands and call later. My call back was at 3:50 pm. Again was only connected to music for 1 hour with no answer of any kind. I hung up and called Bryan ** (opened my account on Friday). He was able to get someone to answer my call. The lady in the welcome dept. Shevon ** was very helpful and knew what she was doing and very professional and considerate to me about my complaint. I think that instead of just music a recording could come on and at least say something about "Please hold" or something else not just music.

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    Staff

    Reviewed Jan. 7, 2020

    So far I have been very pleased with NDR, they are professional, courteous, and they are very perspicuous. They are very thorough, I very comfortable working with Kyron, he is an awesome debt specialist. Thank you Kyron for putting me at ease with my decision to sign on with NDR.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 7, 2020

    NDR's people are very thorough and personable, but also robotic-like. Every time I've called, they have a canned speech that they have to say. I told them that I didn't need that canned speech because I didn't need to be prompted to put in extra. I wanted to put in all I could afford to so I could get out of the mess I'm in. I was on a 42-month program and I’m going to complete it in 17 months or less. Right now, I’m in the process of trying to close out all of my debts and I talked to a lady two days ago about getting my account closed out. And I didn't realize that there was a $12-a-month charge for the attorney and another $9.85-a-month charge for something I don’t remember. But overall, I’m very satisfied with the money that NDR has saved me.

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    Customer ServiceBilling

    Reviewed Jan. 6, 2020

    I was extremely nervous about not paying on my bills and dealing with the headache of calls from the credit card companies but both Cass and Amanda put my nerves at ease. They were extremely easy to talk to and walked me through everything I needed to know. There is a lot of information to take in but it all makes sense.

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    Reviewed Jan. 6, 2020

    My original contact with Jalene and National Debt Relief was good. I was fearful of the process and was made to feel very comfortable. My questions were answered and clarifications were cheerfully made.The thoroughness of the program is really astounding. I feel that I have allies with me throughout the process.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    I had a great experience with the enrollment process. The agent was extremely helpful. The process was quick and painless and the instructions were clear and concise. I look forward to resolving my debt. This is a great service. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    This is in regards to my initial contact with National Debt Relief. I would first like to address my phone call with the debt specialist Sara **. Not only was she professional, but she demonstrated skills that many people in customer service lack, empathy and compassion. She was not judgmental and showed a willingness to want to help me. She gave me all the information I needed in an upfront and straightforward manner, this is something I value tremendously. Sara is definitely someone I would look to as a mentor and leader if I was an employee working beside her. In my opinion, she is a valuable and vital asset in the success of National Debt Relief's goals and mission.

    Next, I will address my phone call with my client success specialist Camilla **. Just like Sara, she personified empathy and compassion, while maintaining her professionalism. She spoke with a pleasant tone and helped me through the "Welcome" process quickly and efficiently. Camilla is, in my opinion, a pivotal player in the success of the client success team and to National Debt Relief's goals and mission. Both Sara and Camilla exceeded my expectations and are the reason why I will be recommending National Debt Relief to anyone who needs help with getting debt free solutions.

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    National Debt Relief
    Response from National Debt Relief

    Wow, thank you for such a glowing review, and thank you for recognizing Sara so enthusiastically and in such positive terms. She was very thrilled to know that she made such an impact, and we're glad that your experience was so exemplary. Please don't be shy about contacting us if there's anything you might need.

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    Staff

    Reviewed Jan. 6, 2020

    Both of the people that helped me were really professional and nice. Micah and Ester very satisfying with your service. Thank very much for all the help and information you provided me and I hope everything work out for the best.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    Both agents I spoke with were very helpful and professional. They made the whole process really easy.

    Agent 1- Brian Duarte.

    Agent 2- sorry I did not get the chance to write her name down.

    Both agents provided excellent customer service.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    All customer Service Agents were very informative. They were very friendly and professional. They took time to answer questions and concerns. I look for to working with National Debt Relief and it’s representatives. They provided me with documents with which to enroll and contact numbers and email addresses.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 6, 2020

    I absolutely love the way the rep was extremely thorough in communicating the program to me. She even explained the possible detractors and was transparent. They have a great follow up process as well to make sure you are confident in the your choice to work with them. I also appreciate the no obligation program they have built. I'm extremely happy with the initial start up. I will continue working and hopefully provide you more feedback upon completion of the program.

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    Reviewed Jan. 6, 2020

    I will be a new member on 2/1/2020. I am looking forward to completing this task, with a Strong Co. and good people working for it! I believe I found these REQ. and finish this task in a timely manner.

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    Staff

    Reviewed Jan. 6, 2020

    Thus far Andrew has been extremely helpful and knowledgable with everything regarding my current predicament. He has walked me through every step with the utmost patience and finesse. I look forward to seeing this process through, with National Debt Relief having my back.

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    Punctuality & Speed

    Reviewed Jan. 6, 2020

    It was simple and easy to sign up on. The people that I talked to were very nice and easy to work with. Everything online that needed to be signed was very simple and quick. Everything is also very explainable.

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    Staff

    Reviewed Jan. 6, 2020

    The employees were very professional and to the point. Explained everything thoroughly and answered all our questions professionally. I would recommend this company to others that are in debt and need help with their credit problems. I hope that all our information is correct.

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    Staff

    Reviewed Jan. 6, 2020

    My experience with National Debt Relief was extremely well. Thank you. Diana ** was amazing at helping me out and going over everything and cared about me understanding!! I would highly recommend National Debt Relief to anyone. Thank you Diana **!!

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    Staff

    Reviewed Jan. 6, 2020

    This was a very caring team. They eased my experience and were helpful with questions. During this stressful time I felt heard and valued as a person. I appreciate this opportunity to work on the mistakes I've made. Thank you.

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    Staff

    Reviewed Jan. 6, 2020

    The lady I spoke with was very kind and answered my questions with great knowledge. She didn't make me feel bad for having this problem with my debts. Thank you for making me feel not like a failure. The lady was very professional.

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    Sales & MarketingStaff

    Reviewed Jan. 6, 2020

    I was worried that I was going to get scammed, but Caroline and team was very helpful and guided me thru the whole process. Having legal protection also helps me have some peace of mind. I am looking forward to having financial freedom with NDR. Thanks!

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    Reviewed Jan. 6, 2020

    Am excited to start being able to pay off my debt sooner and only worrying about it for the next 5 years instead of the next 30 years. All questions have been answered and I know that I have the resources available to me for any further questions and issues with the companies.

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    StaffLoan Process

    Reviewed Jan. 6, 2020

    I’m very pleased with the program. The on boarding agent Brazil made me feel comfortable in joining and was very knowledgeable on how the program works and what will happen or may happen. All the staff including the welcome agent was very kind. I’m grateful for this as it really makes me feel like I’m getting somewhere with my debt instead of getting more in debt with a consolidation loan.

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    Punctuality & SpeedStaff

    Reviewed Jan. 6, 2020

    This is a weight lifted off my shoulders. Thank you so much for helping me when nobody else would and payback is awesome and I can pay it off early when I want. Bruce and the lady I spoke with were both helpful and awesome with all my questions.

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    StaffTransparency

    Reviewed Jan. 6, 2020

    Updated on 02/13/2021: The program worked out wonderfully. I cannot express more gratitude for how they dealt with me and they handled everything. They made me feel very comfortable with their efficiency and their knowledge on everything. It was very simple and clear cut. It wasn't a lot of legalese. They spoke to a human being, not to a lawyer and I understand. That was great. I gave them a significant amount of debt and inside of a year, they've settled all of it for less than half of what I owed. I didn't even get a 1099-Cs from any of the companies. The rep I worked with was excellent. I've recommended him to people that were in my situation or are.

    Original Review: Consultant was very helpful, polite and knowledgeable, Her Professionalism was outstanding and answered every question I had. It was a pleasure speaking with her and communicating my questions and concerns. She assured me that I made the right choice in choosing NDR as my vehicle to address my issues.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2020

    Very pleased with customer service and their help. They're very friendly and I felt relieved after taking care of all my debt. I would recommend it to anyone that needs help consolidating their credit debt. No more stress now to rebuild my credit.

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    Staff

    Reviewed Jan. 6, 2020

    Everyone I have spoken to has been very helpful and very friendly. This has been a good experience so far because I have peace of mind that my accounts are being handled well. It is really nice to speak to people who are non judgmental and just there to help.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Jan. 6, 2020

    All my interactions so far have been easy and all my questions were answered by friendly staff. Also calls were answered promptly and information given about this transparent process was complete. I am very surprised by the very direct and simple approach outlined.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to share this with us, Elan. We're very proud of our staff and it sounds like they took great care of you during the enrollment process. We look forward to hearing more from you as you continue the process!

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    Customer ServicePunctuality & SpeedRatesCommunication

    Reviewed Jan. 6, 2020

    Global solutions Deposits started before I even activated the acct. I am not interested in setting up as I want to cancel! There has been no communication since I signed up at all. Sign up has so many legal pages that you could have included anything and I would have no idea. They go over it so fast.

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    Reviewed Jan. 6, 2020

    Beginning this process has been very easy. It is taking a great burden off my back. I have had great health problems and now I can concentrate on getting better. I look forward to a successful conclusion to my predicament.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2020

    I have had a great experience! Customer service is fantastic and I love the website. Everyone is super helpful and they make you feel less stressed about your situation. When I am further in the program I will give another review.

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    Staff

    Reviewed Jan. 5, 2020

    I was very nervous about taking care of my debt problem. The people that I talked to were very understanding, helpful, knowledgeable and nonjudgmental. I am confident that I will be debt free within three years. It will be nice to not have all this debt.

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    Staff

    Reviewed Jan. 4, 2020

    So grateful to those who helped us to get some relief from the mounting debt that we have acquired. My worries have now been greatly subsided with the support that we will have. National Debt Relief program is the way to help alleviate going into bankruptcy.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    I was very apprehensive about beginning my journey towards resolving my debt once and for all. Lia and the welcome call representative both did such a great job of relieving my concerns I feel very optimistic about my future for the first time in several years. Thanks for being there.

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    StaffBillingRates

    Reviewed Jan. 4, 2020

    The people we have spoken with have been friendly and helpful. We are just starting the program, and hope that this will help us eliminated our debt. High interest rates and unexpected bills, have helped create this problem, not because we live above our means. We pray this is the answer and only time will tell.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    Treasure was excellent. No complaints with her whatsoever. She was very knowledgeable and reassuring. The woman I spoke with on the welcome call was also fine. She didn’t seem quite as versed as treasure. But no problems. I really appreciate the lack of judgment throughout the process. It make me much for comfortable. The concern about being judged is a huge part of the reason I haven’t tried to sort this out until now.

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    Staff

    Reviewed Jan. 4, 2020

    Everyone was very helpful and the entire process was explained thoroughly. All of my questions were answered. It is a stressful time and I was dealt with that in mind. I am very appreciative of all of the help. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 4, 2020

    Superb. A huge relief. I felt understood and cared for. There was no judgement and the customer service representatives made me feel at ease with the process. I was grateful for the help and look forward to getting out of debt.

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    Staff

    Reviewed Jan. 4, 2020

    Great experience. Everything was explained perfectly to me. All my questions that I had asked were answered perfectly. Everyone that I had spoken to was super helpful and kind and no judgement was made in how much my debt was. I loved that.

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    Customer ServiceSales & MarketingStaffBillingTimeliness

    Reviewed Jan. 4, 2020

    My wife and we’re so stressed regarding our credit cards minimum payments and we can’t breathe anymore until one night I saw in TV ads about National Debt Relief and next day I called Sam ** and I am hesitant to talk and left a message. And after 5 mins he called back and he got all our info and at that time he said we are quality for the program so immediately. We are so happy and very much relief of our problems since we are already retired both with fix income and my wife is handicapped. We are so thankful to all your good people in helping like us that there is a Program like this.

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    Staff

    Reviewed Jan. 4, 2020

    Andrew ** was my agent for preparing the application for NDR. He was very patient, professional, and knowledgeable. I really appreciated his expertise. This company has provided me with the avenue necessary for me to be debt free. I would recommend this company to anyone needing this type of assistance. It has definitely taken the pressure off.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 4, 2020

    Customer service was great. Both agents were very helpful. And the documents were easy to sign. Both calls were handled quickly. I hope that the rest of my dealings with this company go as easily. Thank you so much for all your help.

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    Staff

    Reviewed Jan. 4, 2020

    I spoke to Mario ** who walked me through the steps with National Debt Relief and made it painless and easy to understand. All persons involved with my enrollment were helpful and nice. Thank you for helping talking the time to help me set up my account.

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    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    I am still in shock about how much I’m able to save with NDR! And how fast I was able to get approved! The specialist are certainly one of a kind! They are ALL SO HELPFUL! National Debt Relief genuinely wants to help their clients get out of debt. I am so grateful for them and their program!

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    The first steps to getting started in this program was very easy. The two people I talked to on the phone were informative and understanding. They answered any questions I had and made the whole process easy to understand. I believe getting all the information is very important before you make the decision to use this program.

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    Staff

    Reviewed Jan. 3, 2020

    I just signed up so I can't say much about the performance but they were very helpful and explained everything in great detail and answered all my questions. I am anxious to see how well they do when the negotiating begins. They have great reviews so I am not worried.

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    National Debt Relief
    Response from National Debt Relief
    Hi Marc,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Jan. 3, 2020

    Best thing I've done in a long time. These people are so professionals. Mr ** is great. Has the professionalism and the patience to work with you. I felt comfortable at all times with him. Give this man a raise. He deserves it.

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    Staff

    Reviewed Jan. 3, 2020

    They are very nice and understanding. And when you get stuck they help you out and listen to what you have to say and ask If you have any questions and answer them as accurately as possible. Overall a great company.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    Adam and Christina were very kind. Both reps were knowledgeable of all information. Both give all the information that I would need to move on with the program. I truly appreciate the call backs that Adam gave me and the information he gave me before I decided to except the program. Christina was very helpful with all the information thereafter.

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    Staff

    Reviewed Jan. 3, 2020

    While this is my 1st time ever doing this. The representatives were patient and answered all my questions. I hope this is a smooth process as it’s just the beginning and I am very nervous that I made the best decision.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    What I was most impressed with was the amount of respect I received from everyone. Thank you for all your help. I highly recommend to everyone to at least give them a call if you feel like there is no hope.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    My experience with National Debt Relief has been totally amazing! Everyone I have spoken with has been very kind, courteous and professional. I am very grateful that I am now a member, and I look forward to getting my debt eliminated as soon as possible. I absolutely feel that National Debt Relief provides EXCELLENT customer service!

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    Staff

    Reviewed Jan. 3, 2020

    Very understanding and helpful representative who made the whole process more comfortable in what would have been really embarrassing circumstances. He was able to give me the information I needed to make a decision that best suited my financial needs.

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    Customer ServicePrice

    Reviewed Jan. 3, 2020

    The process was smooth and simple. I had great customer service from Alyssa and Brenda. The ladies went out the way to make sure I had the best relief plan affordable to me. I will recommend the service to friends and family.

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    Staff

    Reviewed Jan. 3, 2020

    Everyone I spoke with from NDR was super helpful and answered all of my questions. Gave me peace of mind and took a huge weight off my shoulders! After my business failed I never thought I would get out of debt.

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    Contract & TermsStaff

    Reviewed Jan. 3, 2020

    Marcus and Robert were very kind and helpful. Marcus answered all of my questions, explained the agreement thoroughly and gave me time to do my own research. There was no pressure. Robert was very sweet. He answered all of my questions and explained everything very well. So far this experience has been very satisfying.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    Both agents were quick and polite. They were eager to assist in any way and wanted to be sure I was clear about the program details. I felt comfortable and Eli was always available each time I contacted him. The other gentleman at who I spoke with during my welcome call was friendly and very professional as well.

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    Staff

    Reviewed Jan. 3, 2020

    Ruben was very knowledgeable and kind! He was pleasant to talk to while starting the process. Ruben answered all of my questions with accuracy and he made the process very simple to understand. I feel like a weight has been lifted off my shoulders in starting your program.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    On being forced to retire early due to health I was suddenly changed to a fixed income and needed help with my finances. Your team (Aqueelah **) was able to give me the advice and assist I needed. And then I received a welcome call with Catalina who reviewed the process with me. I can't thank you ladies enough for helping me. Now I feel I can make it and I can sleep at night. Thanks again.

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    Customer ServiceContract & TermsStaff

    Reviewed Jan. 3, 2020

    Christopher ** was an excellent person to work with in guiding me through the process. Chris made it very easy to understand and answered all of my questions prior to and after signing the agreement. Also, the follow-up session with Frank was excellent. He reviewed all the documentation with me and answered more questions with clarification.

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    National Debt Relief
    Response from National Debt Relief

    William, thank you for taking the time to share your experience and to recognize the hard work our agents put in. We know they'll be happy that you mentioned them. Don't hesitate to call us if you need anything.

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    Staff

    Reviewed Jan. 3, 2020

    Que was very helpful in answering any questions I had and getting me signed up for assistance. Very polite man. I am looking forward to getting out of debt and raising my credit score. The process was simple with the help that was given.

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    Staff

    Reviewed Jan. 3, 2020

    I am excited to work with my success team. Everyone was courteous, not judgemental, and supportive. For the first time in a long time, I feel hope for my financial success. I am going to be debt-free in a reasonable amount of time.

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    Customer ServiceStaff

    Reviewed Jan. 3, 2020

    Both David and the woman I spoke to to complete my enrollment were amazing in helping me understand the process and get me signed up. They thoroughly answered all of my questions and made signing up easy. By the end of the call I felt completely at ease. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Jan. 3, 2020

    I am so thankful to Hakeem and Kaitlyn for their help with getting me started in National Debt Relief! Knowledgeable and very caring staff members here! I had tons of questions and all of them were answered very professionally and if they didn’t know something, they found the answer and quickly!

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    TechStaffLoan ProcessHonesty & Transparency

    Reviewed Jan. 3, 2020

    My experience with National Debt Relief was excellent. They satisfied all conditions with my debt problems with 2 companies I had personal loans with. Both of the companies I had dealings with lied to me about my contracts with them and also failed to live up to their contracts. I am very happy with National Debt Relief.

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    Staff

    Reviewed Jan. 3, 2020

    We were so amazed by the service and how friendly and sensitive they were towards us. Sam ** and Lidia ** were so knowledgeable and extremely courteous with us that they made it so comfortable for us to express our situation to them inspite the fact that we are very conservative individuals and would never have gone through this program if they would have treated us any other way.

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    Staff

    Reviewed Jan. 3, 2020

    Thank you so much at this time for helping me take care of my debt. It’s a step forward that I have to take in this journey to get out of debt and start fresh. Thank you again. Thank you for your support and kindness through all this.

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    Customer Service

    Reviewed Jan. 3, 2020

    I love how everything was explain and all my questions was answered. I would recommend your company with friends and family. Phone took a little long but it was okay as my husband and myself had question and they were answer. I would highly recommend.

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    Verified purchase

    Reviewed Jan. 3, 2020

    Everyone I have encountered has been wonderful to work with. Very appreciative and they don't make you feel like a lesser of a person because of your debt. Process to enroll was fairly easy and didn't take long. Highly recommend.

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    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2020

    I am so excited to have enrolled with NDR! A huge weight has been lifted off my shoulders. The process was simple and quick! The representatives I worked with were understanding, patient, knowledgeable, and personable. I will definitely recommend National Debt Relief to my family and friends.

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    Staff

    Reviewed Jan. 2, 2020

    Thank you so much, working with National Debt Relief was a breath of fresh air. The experience was explained and very straightforward. National Debt Relief specialist Barbie was friendly and very proficient with helping building a new foundation with National Debt Relief. I will make sure if I know anyone looking for counsel comes to National Debt Relief.

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    National Debt Relief
    Response from National Debt Relief

    This is good to hear, Mayhayla! Thank you for allowing us to work with you to help you get out of debt. We look forward to hearing more from you.

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    Staff

    Reviewed Jan. 2, 2020

    Getup and Amanda ** were excellent. They were very patient and extremely helpful. I am looking forward it recommend National Debt Relief to others. Both these representatives are a credit to your establishment. This program is bringing great relief to my family in these hard times. Thank You, Daniel.

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    Verified purchase

    Reviewed Jan. 2, 2020

    Caly did a great job answering my questions and even had patience with me as I was tasked with watching my young children during the process. I was a big step to move forward with this option but Caly made me feel that it was going to be best in the long term.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2020

    Very nice and explained everything to me so I can understand the program. This program will help me to get everything in control so I can get this all paid off. This also will give me more room to breathe easier.

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    Verified purchase
    Staff

    Reviewed Jan. 2, 2020

    Thank you, it was a lot of info but it will help me move forward stress-free. Your staff was very easy to talk to and I felt very informed. I would very much recommend to a friend. Thank you so much for all your help.

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    Staff

    Reviewed Jan. 2, 2020

    I just signed on to National Debt Relief program and everyone that has reached out to me has been professional and very helpful. The program was explained and it seems to be a safe way to get relief in a difficult financial bind.

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    Customer ServiceStaff

    Reviewed Jan. 2, 2020

    The customer service was exceptional, it made me feel safe and that I'm going to get the help I need. I felt a great weight of relief once I completed the phone call and enrollment. Thank you for all of your assistance and relief in such a difficult time.

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    StaffBillingRates

    Reviewed Jan. 2, 2020

    Excellent, hopefully, gets me on a brighter, new path. Been needing this to happen and they make me feel at ease in my decision making. David ** was a big help. If all goes well, will definitely recommend. Monthly payment was cut in half of what I usually pay in just interest alone.

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    Punctuality & SpeedStaff

    Reviewed Jan. 2, 2020

    I was assisted today by Diana ** and Jay **. Both representatives were extremely helpful and sweet and really took their time in explaining the program thoroughly. They answered all of my questions and were very patient with me. They made sure I understood everything and that, made me feel secure. I'm glad I made this decision.

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    Staff

    Reviewed Jan. 2, 2020

    Thank you for all the help and support during the process. It was easy for me to begin my debt relief program with a company such as yours. Your Team members are all well knowledgable and trained to provide support to people who want to start a debt-free life.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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