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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 88 Reviews 17035 - 17235
    Verified purchase
    Staff

    Reviewed Jan. 17, 2020

    Smooth process, friendly staff and throughout the experience was well informed on how their way of solving my issues would benefit my family in the future. I would recomend National Debt Relief to anyone concerned with fixing their credit and brightening their future.

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    Staff

    Reviewed Jan. 17, 2020

    So far Everyone I talked to have been very professional, informed, respectful. I'm hoping this program allows me to be debt free. Hopefully after I graduate from the program I can finally start building my credit score back up and focus on my goal of being debt free!!

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    Customer ServiceStaff

    Reviewed Jan. 17, 2020

    How can I not be satisfied with a service aimed at relieving me of MY mistake of getting into debt? Everybody was kind, knowledgeable and courteous. The phone calls were clear and to the point, educating me on this service and process from beginning to end. I am beyond grateful for the help provided to me. I already feel a weight lifted and feel like I have a whole army on my side to get me out of debt for good. Thank you, NDR!

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    Staff

    Reviewed Jan. 17, 2020

    Elijah was very helpful in explaining what we needed to do to get our finances in order. He was able to help us understand what we needed to do. Thank you I will let my friend know about this service.

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    StaffBillingTransparency

    Reviewed Jan. 17, 2020

    Great help and great experience. Looking forward to working towards being debt free. Great explanation of the process. Everyone was very helpful. Will refer to friends and others who may have credit card debt as well. Thank you all very very much.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2020

    Professionalism, understanding of my situation, and, able to get the job done in one afternoon! Gilbert ** is the best! Answered all my questions, and walked through each step with me. He made sure that I understood each step of the process. Highly recommend!

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    Verified purchase

    Reviewed Jan. 17, 2020

    I was very happy with the service provided, from the beginning. They provided me all the information and hope to complete this program with success. If you are stressed by debts I recommend to use their service. Thank you very much.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2020

    I had a good experience getting my debt taken care of. I am happy that I started this and I will be even more happy when it's over. Also Alex ** was great to work with. He was very knowable and I am glad it was him who answered.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2020

    Travis ** provided me with outstanding customer service on Monday, January 6, 2020 when I called to inquire about NDR. He answered my numerous questions in an easy to understand language. I appreciate his patient manner. I'm looking forward to a debt-free life! Please thank Travis again on my behalf.

    Best regards,

    L. M.

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    Punctuality & SpeedStaff

    Reviewed Jan. 17, 2020

    This was an easy experience. I can't wait to be debt free. Tyler helped with every question I had and answered each with simple answers. He explained everything with a calm and reassuring tone which helped with being while being very nervous.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2020

    Mike ** was my first introduction to NDR. He was very clear in explaining all the details of the program and answering all my questions, as well as addressing my concerns. Kiera was my customer service contact, and she, too, was wonderful in walking me through the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2020

    Al ** was amazing and very helpful! Very thankful for this opportunity to start again! Would highly recommend this program to anyone. I was hesitant about calling because I was so nervous, but Al helped me right through it all.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2020

    Both representatives were knowledgeable and extremely helpful. I was very impressed with their courtesy and kindness in this stressful time. The program was explained and even though it was lengthy, it was easy to follow. Having the contact number will help with further questions we may have.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2020

    I just signed up with National Debt Relief to help my future. I spoke with both Sebestian and Chantel and they were both wonderful. Very professional and very helpful and showed great customer service. Both parties asked me multiple times if I understood and if I had any questions and made everything very easy for set up. Thanks again!

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2020

    Chris ** is the man!!! He answered my questions without hesitation and broke everything down when I asked him to! I definitely should have called sooner but I'm glad I made the inquiry into National Debt Relief. I will recommend to everyone I know!

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    Verified purchase
    Customer ServiceSales & MarketingPriceStaffBillingLoan Process

    Reviewed Jan. 17, 2020

    Enrolling was fairly easy. They were helpful and they knew what I needed to have. I called them quite often and they answered my questions. They did my CareCredit and both my dental type bills were paid off with less money that I owed, but the credit union hardly gave any discount at all. And so in order to pay those two off, I had to take out another loan and pay it for three years, and I’m not really satisfied with how that all worked out.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Leon was so helpful in explaining the process. I feel like a weight has been lifted off my shoulders. I feel like I can achieve more now that I have taken this first step. Thank you Leon for your help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Wonderful customer service! Knowledgeable and thorough. They explained everything I needed to know about this process. This is our first time using this service, so it was helpful that every step was explained to us. If this works out for us, I am sure we will tell others that may need help also.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    I had the pleasure of working with Theodore, and he answered all the questions I had with care. You do have to call and speak with a representative on the phone and that does sound scary but it was very comfortable and I was given all the information I needed before making the commitment.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everyone that we have talked to had been so helpful and polite. They answer your questions no problem and they are willing to work with you and your needs compared to other places. My husband and I feel we have made the right decision.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    All of the parties that I spoke with or otherwise dealt with were friendly, patient, and professional in all of our dealings. I will be recommending the company to friends and family members. (I do not know what else to say.)

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everyone I spoke with was very professional and pleasant. Answered all my questions. Very pleased with how they took time to explain everything and it operated. I'm looking forward to becoming debt free in 38 months. Thank you very much.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2020

    We nice people to deal with. Knowledge. Informative. They made sure I understood all the information and that I was sure I could pay this and that this was what I wanted to do. Made sure I had all the phone numbers if I had any questions later.

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    Verified purchase
    Punctuality & SpeedStaffTransparency

    Reviewed Jan. 16, 2020

    Debt consolidation. Lia was absolutely amazing. Her tone and manner of speaking lent to everything understanding and non-judgmental. It was quick and so much easier than I knew it could be. You all have provided such a blessing to our family in our ability to now see a fiscally sound future. As someone who worked with finances as a career, it was humiliating personally to watch our own grow into a situation I couldn't handle anymore. Life threw some curve balls, but for the first time, in years, largely in part to Lia and her fully educated answers and explanations, I can take a deep breath and see an end in sight! Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Phone call. Was very informative, patient and professional. All parties I spoke with and dealt with was personal and caring. They answered all of my questions immediately. They were very efficient with the use of my time. I would highly recommend the NDR team for anyone looking for financial help and relief.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Charles was very thorough, sensitive to our struggles, and worked with us on what we could afford monthly. I would strongly recommend him to any friend or family member. We were really stressed about our debt and now we feel very relieved.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everyone was professional and Friendly (Great Job). Keep up the good work and you will continue to be successful. Please try and simplify the process and streamline how many times you need the same information. I would also suggest a faster way to retrieve account information from the consumer due to most people lose their statements when they are in collections.

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    Verified purchase
    StaffLoan Process

    Reviewed Jan. 16, 2020

    So far everyone I worked with have been great. Ricardo set up my loan and was very helpful and put me at ease. I will add a review to BBB and online in a few month when I see if NDR is able to negotiate my debts, but so far I feel hopeful.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everything was positive and well taken care of. Mrs. ** handled my case in a very professional manner. I would use them anytime if needed again. Thanks to all concerned and wish them all well in their work. I would recommend this process to anyone needing their services.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Roger is a excellent in everything. I was able to understand everything about the program. He made me feel comfortable that I had just called to get information but after speaking with him. I didn't have to think about it, I signed up with the program right away.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 16, 2020

    So far my experience with NDR seems to be a smooth process and is going well and the people that I am dealing with seem to be understanding and none judgmental. I will update as I continue to get this handled.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Anthony was very helpful and nice and explained all the info to me. And was helpful with telling me about creditor calling and advising me in changing my monthly date. I hope all will go safely and I will be debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    It was really great working with this team. Paul ** was so kind and understanding. I had called after a really bad experience with another company that went out of business and left me high and dry. Thank you for working with me and taking care of me.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    The success team was awesome. They explained everything to the point where I could fully understand. They answered all my questions to the best of their abilities. I would most definitely referred a friend or family member to the National Debt Relief program.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    I want to thank Ahmir ** and Sabrina ** for their assists in helping me with joining this company. They were extremely helpful in making me understand each step I was taking in becoming debt free. In 46 months, I shall return to tell you all, that I'm debt free.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    My NDR contact Brent was extremely friendly and personable from the very beginning. He spelled out everything I needed to know and put up with me asking the same questions more than once. This is not a fun place to be in, but Brent helped give me a light at the end of the tunnel.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Very helpful and painless experience, I am very excited to move forward on my journey to being debt free with the help of the National Debt Relief program! I would highly recommend to anyone that is in financial trouble. Here's to a better financial future in the year 2020!!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2020

    Everyone I spoke with was quick, kind and knowledgeable. They were able to find the best solution for me, answer all my questions and complete the entire enrollment process in under 24hrs. They were also patient while on the phone as I was handling my screaming baby.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    This was my first time calling and I was very impressed with my entire experience. The agent was very friendly and helpful. I felt such a relief after my phone call. I finally feel like I'm getting back on track with my finances. I would definitely recommend them!

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Very helpful and polite. It has been a great so far. We have just started into the program and hope everything goes as planned. Everyone one has been very helpful either answer question and explaining the process. Thanks for your help.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    I am very pleased and excited about receiving assistance from National Debt Relief. I have been very stressed about my finances coming crashing down on me in a big way, though after speaking with a representative my concerns are negated and I have been able to breathe a sigh of relief. Thank you!

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed Jan. 16, 2020

    From my first call, scared and embarrassed about my situation, NDR was so kind and accommodating. They are true professionals! They took the time to go over every single piece of the contract so that nothing was a surprise. I greatly appreciate that.

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    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Jan. 16, 2020

    Valerie was very knowledgeable and understanding what we are trying to accomplish. She was very detailed and explained everything including going over information that I did not understand. Overall, great beginning and hopefully a successful process. I was told if I have any questions throughout this process, that I can call Valerie anytime or a agent and they will assist me. I want to thank NDR for being open and honest about this process.

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    Customer ServiceStaffBilling

    Reviewed Jan. 16, 2020

    I couldn’t pay all of my credit cards and sought help from NDR. It was easy to sign up as they follow up, and knowing the process and how long it would take it was good. I’m happy with them. The program takes time. We still got to work on five more creditors, but so far so good. They’re always helpful. I hope that everything is gonna get resolved to make my life easier in two or three years.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsBilling

    Reviewed Jan. 16, 2020

    Signing up was quick simple and easy. I have been struggling to pay my credit card bills for such a long time and National Debt Relief SAVED MY LIFE! I am eternally grateful. Lindsay clearly explained each step and left me feeling at ease.

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    Verified purchase
    Customer ServiceTechStaff

    Reviewed Jan. 16, 2020

    Great customer service. A plus. Every one was very helpful. The team did an amazing job explaining all of the contract and made the process much more simple than I would’ve thought it would be!!! I would definitely recommend it to a friend.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 16, 2020

    The service I received was impeccable. The agents involved were knowledgeable and very friendly. They made sure that all of my questions were answered. They took their time to explain all of the details on the forms I had to sign which made me feel comfortable. They also walked me through any processes I had to navigate through on the site.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    I got into some debt last year. I got a phone call from National Debt and they were really good explaining all the steps I have to take. All my questions have been answered. Thank you so much for a great service and for being there to help me out. I feel way less stressed.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everything was explained clearly to me and if I had any questions the representative was more than happy to clarify until I had a complete understanding. They made me feel comfortable with the situation at every step of the process. I was very pleased with the service I received from National Debt Relief.

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    Verified purchase

    Reviewed Jan. 16, 2020

    Both people I spoke with were very good at their jobs and showed empathy. They did not make me feel ashamed or dumb. If anything they made sure that I felt like I wasn't alone in this. The first person actually took the time to listen to everything I had to say and talked with me about it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Customer service has been clear and concise so far. Not sure about the program yet, but service reps have been friendly and helpful. Excited to get out from the burden of debt and move to a better financial future.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    NDR representatives Kenny and Camilita were extremely helpful. They made sure I understood everything that was being discussed and asked throughout the contact if I had any questions. I was unsure about this program, but with their help, I’m glad I made the right decision.

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    Verified purchase
    StaffBilling

    Reviewed Jan. 16, 2020

    Very informative and friendly. She was sympathetic to our situation and didn't judge us. She made us feel better and confident in the decision to move ahead and work at becoming debt free from high credit card payments. Signing up was easy.

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    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Jan. 16, 2020

    I had a great experience with customer service. They were very helpful and answered all my questions and walked me through step by step the process to get started with my loan. They made me feel confident that this was the right choice to be debt free.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Jan. 16, 2020

    I'm definitely glad I started this process and I'm looking forward to financial freedom. I was very pleased with your step-by-step process and you're very patient and non-judgmental. To be honest I really don't what else to say but thank you for all your help.

    Niko

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    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Great experience. Glad I picked up the phone to call. I’m so ready to be out of debt. Very friendly people, with no judgement. Mark ** very thorough. Very professional. Thank you all again for helping me. Ready to be debt free!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Staff demonstrated Good customer service and was respectful at all times quality. I was impressed with the presentation. All information was explained to me in a manner that I could understand. Staff was willing to take as much time that I needed during the call.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    From the beginning of the process to the end, my Rep Greg was awesome. He made the process so easy. He was very knowledgeable and answered all my questions. The process was handled in a very timely manner. He also did very well at getting back to my emails in a timely fashion.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 16, 2020

    Jose ** made my experience signing up and getting all my accounts enrolled in no time. It seemed like I just provided some basic information and he had everything he needed. The process was fast and very friendly which helped as I was frantic about being in this embarrassing situation. Jose coached me through everything and was patient. The welcome call was a great followup for clarification. Thank you NDR, it is almost too good to be real and pray the rest of my journey to Financial Freedom is as smooth.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2020

    Brent is very professional and is informative. He is comforting to talk. Would recommend him highly. He answered all my questions and went over paperwork thoroughly. I believe his name was Shane was the welcome call. He was also very sweet and knowledgeable.

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    Customer ServiceStaffBilling

    Reviewed Jan. 16, 2020

    Great customer service. Very easy and Informative! Really relieved my stress with a manageable payment and easy terms. The representatives were all very friendly and helpful. They answered all my questions and the whole process was very simple. I would recommend to others who may need their help.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Christopher was very helpful when it came to helping me and my family getting everything situated. The reassurance is what got me excited to enroll and look forward to getting everything done. Was very sure that I understood everything that was going to happen. Was also helpful with walking me through the entire process as well. Thank you Christopher!

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    Staff

    Reviewed Jan. 16, 2020

    Only in the beginning stages of the program but thus far, staff have been kind and very helpful in answering questions and explaining every aspect. Their kindness and understanding has helped lessen the stress of an already stressful situation. I am very grateful for the compassion and assistance in resolving my debts and moving forward.

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    Verified purchase
    Staff

    Reviewed Jan. 16, 2020

    Everyone was very helpful, and informative. I understood pretty much everything. What I didn’t, they explained very well. I am looking forward to a debt free future, with the help of your company. Thank you so much for all of your help today.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Very pleasant. Everyone I spoke to was nice and communication was always there. The process was smooth and there were no bumps or bruises. I truly had a great experience and would recommend the company. Thank you for all the help. I am ready to start the process.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2020

    The agents were very professional and caring. It was a quick and easy sign up and I’m extremely happy with the program looking forward to being debt-free. I would recommend this to all my friends and family and to anyone who is wanting to better their credit and be debt-free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Greg ** was very helpful and informative when going through the process. He is patient and very clear with his instructions. He very comfortable to work with, very nice personality. I also have the same experience with the welcome call person. Wow!

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    Customer ServiceContract & TermsStaffBilling

    Reviewed Jan. 15, 2020

    Both Marvo and my welcome specialist did a great job in making sure I was informed about the National Debt Relief process. Marvo clearly explained what steps I needed to take to get my credit card debt within a workable status. They both took the time to answer any questions I had about the process as well as explained each line of the agreement clearly and concisely. Both specialists really helped put my mind at ease in regards to my debt. I really appreciate the caring customer service given by National Debt Relief and their specialists.

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    Staff

    Reviewed Jan. 15, 2020

    Everything was explained to me very good and we really appreciate your help with this matter. We was at the end of our rope, didn't know where to turn and we send it on TV and talked about it and we are so excited to see the outcome of this.

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    Verified purchase
    Staff

    Reviewed Jan. 15, 2020

    Everyone I spoke to have been very clear and able to answer all the questions that I have had. The office has been helpful and the experience has been easy to deal with. I would recommend your company. It was truly a relief after speaking to Sam to see that there was help.

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    Verified purchase
    Staff

    Reviewed Jan. 15, 2020

    My experience with National over the last two days was easier than I thought to get my debt under control. Kathy ** my counselor was very helpful and easy to work with. This program has taken a heavy weight off my shoulders. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 15, 2020

    Both Joshua and the new member arrival team I spoke to were very professional. Insisted that I understood the program. Josh went over the entire program with great detail and clarity. He made sure I understood what was going to occur and when.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Manwa has been such a blessing!! Her customer service was beyond anything I’ve ever experienced! I can’t sing her praises enough, she went over all my options and made sure I was doing the best thing for me. She was so kind and made sure I was comfortable with everything and that I wasn’t embarrassed about my situation. She has given me such a sense of peace again.

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    Staff

    Reviewed Jan. 15, 2020

    I cannot express enough how painless the start of this process has been. The hardest part was building up the courage to seek help out of the financial hole I had dug for myself. Christopher **, the Certified Debt Specialist, graciously walked through each and every step, answering all questions I had. After the paperwork was signed and completed I was welcomed and reassured by the Client Success Team. Not only did she make sure I understood everything, she walked me through setting up my client portal. Thank you National Debt Relief Team for helping me on this journey to financial peace.

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    Staff

    Reviewed Jan. 15, 2020

    Both individuals I talked to were extremely helpful and did a great job answering my questions and addressing my concerns. They carefully walked me through the entire process step by step and were incredibly helpful. I appreciate their help and the help of Debt Relief to help get my finances back on track.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    I found the representative that assisted me today was very informative and pleasant to speak with. I left the call knowing what the program is all about and how it exactly works. I was quite pleased with the interaction. It was great.

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    Staff

    Reviewed Jan. 15, 2020

    I had a good experience with each person that I talked with. They were very helpful to me in my situation. I am looking forward to success in this program and a new beginning in life with credit. Thank You.

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    Staff

    Reviewed Jan. 15, 2020

    Everyone was so understanding and explained the program where you could understand how it works. Angel was a great person to deal with. I would recommend the program to anyone. I appreciate how everyone treated you that you talked with.

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    Staff

    Reviewed Jan. 15, 2020

    So far the team at NDR have been amazing and so very helpful.Iif the next 42 months go that way then I highly recommend this company! Very professional and very courteous all of them. I never thought I would ever be in this place but with this company I do feel such relief that they are truly going to help.

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    Staff

    Reviewed Jan. 15, 2020

    The agent is very helpful and provide complete information And it feels like they are willing to help. They make sure that you know everything even the negative thing of having debt consolidation, they explained briefly about my credit score going down during this period.

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    Staff

    Reviewed Jan. 15, 2020

    My initial conversation with Sara was amazing! She was very knowledgeable and took as much time needed to make sure I thoroughly understood everything. In situations such as these, it’s important to feel at ease and as if you’re making the right financial decisions for your financial stability in the future.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Everyone was friendly and knowledgeable but the delivery is very scripted - I understand the legal aspect of things but the welcome call was a little more scripted than I was expecting. To the point where asking questions wasn’t easy.

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    Staff

    Reviewed Jan. 15, 2020

    My experience has been excellent. The company reps explain everything to you so that you can understand. Just starting my program and looking forward to great results. Also like the website so you can track your account progress. This will make it so much easier for me to see where I am at. Everyone I have talked to is very knowledgeable in their field.

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    Staff

    Reviewed Jan. 15, 2020

    My experience with National Debt Relief Was Very Professional. If I have any questions or concerns about My account, I will open a new service request: This process was relatively easy. Every step has been explained fully and I understand the process. I'm sure questions will arise and I hope the program works. Thank You!

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Phone call was very professional. Answered all of my question. Went thru brochure. I will recommend National Debt to my friends that are having issues just like mine. Log in into bank account was completed and easy. I have received all of the information and happy to get this behind me.

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    Staff

    Reviewed Jan. 15, 2020

    Nate explained everything very thoroughly, he asked if I understood after he explained/read it to me. He was polite and understanding about my situation. Antonio also was through and very polite. My experience was very pleasant considering my situation. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    I am very Happy with experience. Minos was very helpful and reassuring throughout the process. He made sure I understood each step and set appropriate expectations. The welcome call was lovely and very thorough.

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    Contract & TermsStaff

    Reviewed Jan. 15, 2020

    National Debt Relief is professional and, was patient with me especially this being the first time I have had to ask for assistance when having to settle my debt. They have presented me with a debt settlement package that I can feel is reasonable and can confidently make for the duration of the terms of the agreement.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    I just signed up and was approved so not too far into the process yet, but so far I have been very pleased. The customer service both by Lawrence who signed me up and Rodney who did the welcoming call has been outstanding. I am am so excited to start on this journey to becoming debt free!

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    Customer ServiceStaffBilling

    Reviewed Jan. 15, 2020

    Everything went smoothly and communication was great. The entire process was easy to understand and get setup with a payment that I could afford. I would recommend to anyone needing to get out of debt.

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    StaffBillingRatesResolution

    Reviewed Jan. 15, 2020

    The process was clearly explained, the CSR was patient and sympathetic. I only had a few thousand on my credit cards, but due to bank takeover/consolidations, interest compounded to $16k in a few months. (FRONT LOADING!!! Woo hoo!) I hope to resolve it ASAP but need the interest to stop compounding. Very frustrating.

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    Staff

    Reviewed Jan. 15, 2020

    I love the way you guys explained everything and made sure I understood the program before we moved on. Great job by both of the counselor. I would recommend this program to anyone for sure. Everyone I spoke to was very professional.

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    Customer ServiceStaffLoan Process

    Reviewed Jan. 15, 2020

    Great customer service, very knowledgeable and informative. Great representation of National Debt Relief. Will refer to others. Very understanding and even though I did not qualify for a loan he introduced me to another alternative. I feel very relieved and have already referred my daughter to the program.

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    Staff

    Reviewed Jan. 15, 2020

    This was so easy to talk to and handled with great care. I felt like I was in Kindergarden. It was explained that simple and the fees to know everything is included is a peace of mind and with an attorney on your side to help goes a long way.

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    Staff

    Reviewed Jan. 15, 2020

    Consultant was very thorough and understood my situation. He looked at several ways too and discussed what he recommended for me. My wife and I were able to make a sound decision on the recommendation and we followed thru with it.

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    Staff

    Reviewed Jan. 15, 2020

    Jaison and Karen were both amazing. I felt comfortable and supported by them the whole time. No judgment, that was nice. They were thorough and explained everything very well. I had no questions and felt relief was finally on its way.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2020

    Both Bruno and Catalina were very respectful and friendly. They took the time to answer questions and explain the whole process in depth. I am so thrilled to work with this wonderful team to resolve my debt fast and easily.

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    Response from National Debt Relief

    It's a genuine pleasure having you as our client, Valerie. Don't be shy about reaching out with any other questions you might have.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2020

    Extremely satisfied. The representatives were very professional, helpful and explained fully the program. They took their time and after advising of each category, asked if It was understood, and if not, answered any questions had and answered them to my satisfaction.

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    Staff

    Reviewed Jan. 15, 2020

    I had a very good experience with National Debt Relief. Their associates fully explained everything and answered my questions to my satisfaction. Life happens and I am glad that NDR was there to help me. I can now look forward to a future of debt freedom.

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    National Debt Relief
    Response from National Debt Relief

    We're happy to hear that your experience was so positive, Mark. Thank you for letting us know! We look forward to working with you towards a debt-free future as well.

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    Staff

    Reviewed Jan. 15, 2020

    Spoke to Nate. He reassured me and I felt relief for the first time in months. His upbeat voice and positive comments helped me feel that I wasn't a failure, just needed some help. Looking forward with hope for the future. Thank you so much.

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    Staff

    Reviewed Jan. 15, 2020

    Everything seems to be moving along, ok ty. Everyone was very professional and helped along the way. They were always there to answer questions as well. Thank you for being as thorough as you were throughout the process.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Had great experience with counsel, explaining rules and step in resolving the debt. Give the number to follow up and how to deal with the collector calls while in the program. They resure this program will help relieve the debt and get my life back on the right track.

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    Staff

    Reviewed Jan. 15, 2020

    We have experienced a nightmare financially. The Team at National Debt Relief has been kind, understanding and helpful in designing a program to relieve our situation. From the beginning, each person was more than equipped to solve our problem fairly and efficiently. Personally, I never thought I would need their services, but in reality I don't know what I would have done otherwise. Thank you NDR!

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    Punctuality & SpeedStaffBillingLoan ProcessRates

    Reviewed Jan. 15, 2020

    I thought National Debt Relief was fine, but it ended up taking a lot longer than they said it was gonna take. They had told me 18 months, and it was much longer than that. When I asked them that when I first signed up for this, they said it would be about 18 months, and the rep said that was just an estimated time. It depends on how quickly people will negotiate my debt. It really wasn't very clear when they first signed me up. They also didn't explain to me as you're making payments, your account builds up. And once it gets to a certain point, if someone thinks that they can negotiate one of your debts for the amount that you have in there, then that's when they go and negotiate. When I was talking to them, it seemed like they were gonna start negotiating right away. So, it was very confusing. I wasn't ready to ask questions because I really didn't know I needed to ask those questions. I wish it was all spelled out for me.

    I'm paycheck to paycheck making my payments. But it still is better than what I was paying towards all my credit cards and then going nowhere. I'm not done because I was concerned that I still had this debt and Liberty Lending took over what I owed. So I'm still making the payments. I could've probably at this point went and did a little more on my own, and maybe got a loan through my own credit union once I got it down a little bit more. I feel like, now, I'm paying another loan again, and it's a higher interest rate. And I just have to get it down to 10,000 and then I am gonna go through my credit union. But I feel like I've been paying this like forever. But again, it's still better than what it was with my credit cards. It got me to do a little better, more disciplined. I was just more disappointed that it wasn't as good as it seemed like it was gonna be.

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    Staff

    Reviewed Jan. 15, 2020

    My experience was handled with care and sensitivity. The folks I worked with understood my situation and did their best to make sure I was comfortable with this process. They made me feel good about the process and find a plan that would work for me.

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    Staff

    Reviewed Jan. 15, 2020

    Thank you to NDR and your associates, especially Brian **, for the professional and patient assistance I was given during this difficult time in my life, to get my finances in order and off my back!!!! Looking forward to a secure and better financial future with your wonderful help and assistance in this difficult period. I wish I HAD REALIZED SOONER THIS OPPORTUNITY WAS AVAILABLE TO ME!!!

    God Bless.

    Constance

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    Reviewed Jan. 15, 2020

    Great experience so far. Everyone I dealt with so far have been very nice. Looking forward to working with the company and being out of debt soon. I have been looking for a company like this for a long time. Thank you.

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    StaffTransparency

    Reviewed Jan. 15, 2020

    I had a good experience getting signed up. It was explained to me. Very transparent. I would recommend this process to people who are in high debt. It can help. The process is easy to sign up and it helps alleviate a lot of financial worries.

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    Staff

    Reviewed Jan. 15, 2020

    Chris the guy who help me first is the most professional representative that ever deal with. He will guide you step by step and ask more than enough times if you need help understanding or have any questions... In few words he made you feel like a family member.

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    National Debt Relief
    Response from National Debt Relief

    This is great to hear, Julio. We'll be sure to let Chris know that your enrollment experience was so impactful. Thanks for sharing this today and we look forward to working with you!

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    Staff

    Reviewed Jan. 15, 2020

    It was a very pleasant experience. Christopher ** was very thorough, knowledgeable, and patient with helping me fill out the application. The service is giving me some peace of mind. I would recommend National Debt Relief to anyone needing this kind of assistance.

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    During the call, the representative was very thorough and informative of all aspects of the service. When I needed something explained in better details she was more than able to give me a good description on everything I didn't understand at first.

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    Staff

    Reviewed Jan. 15, 2020

    Overall, I was very pleased with the process. They made me feel comfortable and at ease. I would recommend this to others who find themselves struggling with debt. Mario was very understanding and extremely helpful during the intake process. He was patient as well which made the process go smoothly. He ensured I understood the program and made sure to answer my questions.

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    Customer ServiceStaffBilling

    Reviewed Jan. 15, 2020

    NDR has been exceptionally helpful, friendly and courteous in helping me establish a consolidated payment in a short amount of time to help me regain my financial freedom. Matthew and Chantelle have exceeded all expectations and have answered all questions that I have had. I highly recommend NDR to anyone suffering hardships and that need relief from the endless phone calls from creditors! Oh, and did I mention they have a legal team there to assist as well! Definitely an answer to my prayers. Thank you NDR!!

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    Staff

    Reviewed Jan. 15, 2020

    It was a pleasure speaking with all client services. This process was made easy to understand. It was a positive experience to do business and we feel secure in our decision to work with National Debt Relief. Thank you for your time and help.

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    Staff

    Reviewed Jan. 15, 2020

    I just got into this program but I must say so far they have done a great job answering questions and following me through the process and making sure I understand what it is all about. I look forward to a Debt Free Life!

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    Customer ServiceStaff

    Reviewed Jan. 15, 2020

    Helped us through the process and answered any concerns or questions that we had. Reginald was our contact, who was courteous, knowledgeable and easy to speak with. We would recommend National Debt Relief to anyone suffering from over burdening debt and constant calls from creditors.

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    Customer ServiceMaintenanceStaffTimeliness

    Reviewed Jan. 15, 2020

    I was attended to with much professionalism. Associate had time to break down and explain every details to me and guided me in regards to the best steps to take in enrolling. I had my welcome call the next day and was also treated with much professionalism.

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    Staff

    Reviewed Jan. 15, 2020

    While this was a difficult matter for me to admit and submit to your agents were so very thoughtful and sensitive in the process that it made the effort much easier. I am grateful to be enrolled and look forward to completing the program successfully with your assistance. Thank you for all your help.

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    Staff

    Reviewed Jan. 15, 2020

    Everyone was not only helpful, but extremely patient with me. I was involved with several people and they all were pleasant, and respectful. At this point, I would recommend this company to anyone who needs financial help. They answered every question without hesitation and simplified the whole program. Thank you.

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    CoverageStaff

    Reviewed Jan. 15, 2020

    Very professional and thorough service covering all details of the debt settlement program I signed up for. All questions asked and answered to my satisfaction. Trusting that this program will work for me and my situation. Dedicated resources appear to be inline with services offered.

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    Punctuality & SpeedStaff

    Reviewed Jan. 15, 2020

    They were so easy to to talk to and was great helping me. Thank you. Can’t wait to get back on my feet. Thanks for making this process a lot easier. I couldn’t say enough good things about the costumer service.

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    Staff

    Reviewed Jan. 15, 2020

    I'm lost for words. Only thing can say so for right now the staff you have there are great. That make easy working with them staff. Get right to the point asking you "do have any question". After they explain everything to you step by step.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    I came in unsure about jumping into credit debt help but Clyde made it easy for me go through with it. Everything that he stated was professional. He answered all my questions. Customer service was excellent and knowledge of service was grade A. Thanks, Clyde!

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    Reviewed Jan. 14, 2020

    Everything was straightforward and describe with great detail and clarity. I thought this process was going to be long and confusing but it was the complete opposite. I wish I would of knew about this program sooner. I look forward to being debt-free.

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    Coverage

    Reviewed Jan. 14, 2020

    Experience was GREAT. After discussing my options and having this company represent me a HUGE weight was lifted off my shoulders. They covered all the bases with me which led me to not even have a one single question about the process.

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    CoverageStaff

    Reviewed Jan. 14, 2020

    Everyone that we spoke with was very knowledgeable and willing to help. They covered the program thoroughly and made sure we understood it. Did not mind recapping and answering our questions. We certainly hope that this is the beginning of a new chapter in our lives as we move towards being debt-free.

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    Staff

    Reviewed Jan. 14, 2020

    The team members were very professional and informative. It has been a pleasurable experience thus far. The welcome process was simple and the portal is user-friendly. I asked plenty of questions and there was no problem answering. I look forward to completing the program and getting a fresh start.

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    Staff

    Reviewed Jan. 14, 2020

    They was very professional, kind and informational. They went over all the I information and made sure I understood every statement, and answered all my questions I asked. They made me feel confident. They let me know they the would do everything they could to see my goal in the future... I thank you for your kindness and understanding.

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    Staff

    Reviewed Jan. 14, 2020

    I am impressed with the care I was given. I felt heard, understood and I worked hard to make sure I understood the process and the program. I appreciate the care and working with me and helping me become debt-free. Keep up the great work. Thank you again.

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    StaffBilling

    Reviewed Jan. 14, 2020

    Both Joel & Nancy were extreme helpful during this process. They were thorough and professional. I have been fighting my debt for 5 years now and for the first time, I feel a sense of relief because I have two payments a month that I am comfortable making.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    Amazing customer service and such patience with all my questions. Very considerate when figuring out if this was the right thing to do. I am happy I have chosen this company to assist me. I'm just waiting for my Last Email to arrive to set up my account.

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    Customer Service

    Reviewed Jan. 14, 2020

    So far all is well. I hope to have this be a better solution than going bankrupt. Both Reuben and the Welcome call person were pleasant and easy to work with. They made me feel at ease and I am looking forward to working with National Debt Relief in the future.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed Jan. 14, 2020

    I have just enrolled so I can only comment on my phone conversations. The group has been very helpful with explaining the process and requirements for me. I will be waiting till the first settlement is completed to give a full review of the company and its promises to me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    Excellent Customer Service and Responsive in a Timely Manner. I recommend NDR to anyone looking for financial freedom. The initial process was very easy to follow and quickly to complete. Even I had doubt to start the program but they made me feel safe.

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    Staff

    Reviewed Jan. 14, 2020

    My assistant was super easy going and very friendly. She made everything very easy to get through the process. I just hope this will put me where I want to be with my credit. I will be recommending y'all if everything goes super smooth like I hope. I just want this to turn in to the truck of my dreams.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    The customer service given me by both agents that I spoke with [Wesley ** and Catalina ** ] was excellent and beyond expectation. They both made me feel as if I could successfully be debt free. I will have no reservations at all to recommend this program to others.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    I liked the way customer service helped me understand the process and made me feel peace of mind knowing they were going to help me become debt free. The application was easy to do. This is one of the most professional customer service I have deal with.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Staff was knowledgable and process was smooth. Would recommend this company to others struggling with debt. Staff was very helpful. I am looking forward to clearing up my debt problems. The process included numerous phone calls and emails, but was a relatively painless process.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    I enjoyed working with Taj, who was very patient, helpful, and knowledgeable about my debt consolidation issues. The woman who called with the welcome was very gracious and courteous, as well. I would recommend NDR to a friend. Thank you for your excellent service!!

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Everyone was very helpful from starting my process to assisting me and answering the questions I had. It was a little overwhelming at first but when I call with questions I have, I get really good customer service and that make me feel like I chose the right company to represent me.. Thank you, Glenyss

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    Staff

    Reviewed Jan. 14, 2020

    Outstanding Rep. Very kind and understanding and was able to explain in a manner that I was able to understand. Joseph ** was also able to inform me of the program and because of his professional performance, I was more than willing to enroll into the program. Both Reps get an A+ and 10 gold stars.

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    Staff

    Reviewed Jan. 14, 2020

    It was a great move on part for choosing National Debt Relief. They were very helpful and knowledgable. I feel confident that, they will help me get out of debt in the near future. Being debt free is a very good thing.

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    Staff

    Reviewed Jan. 14, 2020

    Everyone we spoke to was very helpful and professional. We appreciate the upfront discussion of the program. Not hiding any of the details. We were recently with a company that overwhelmed us with fees and paid very little debt. We look forward to eliminating our debt with your company. Thank you.

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    Staff

    Reviewed Jan. 14, 2020

    My experience has been great so far! Jonathan was great and helpful during this very stressful time for me and my family and Nancy was a great in helping to make sure that all of the paperwork that I signed--I understood. Looking forward to a debt free future. Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    So far the experience has been a great one. Looking forward to getting this debt off my shoulders and moving on. It’s good to know I will not have to deal with the phone calls. Nice to know that I can breathe easier knowing that things are taken care of. I look forward to living debt free!

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    Sales & MarketingStaffHonesty & Transparency

    Reviewed Jan. 14, 2020

    Honestly, I am in sales and I have to say this was the easiest most helpful experience I have had with anyone ever. Jay was absolutely awesome start to finish. No complaints at all. Very happy with this process. Thank you all!

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    Staff

    Reviewed Jan. 14, 2020

    I was very satisfied with the information from the Debt Specialist Jamel ** and very comfortable and happy with his assistance walking me through the process and I would recommend this company to a friend or family in the future.

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    Staff

    Reviewed Jan. 14, 2020

    Very well laid out guidelines and rules. Appreciate the fact that they are willing to help more than anyone else has helped. I will see how the program works and how this helps me to improve my credit score. Thank you so much for everything and all of the help you have given me. Extremely easy to enroll and to talk with. Thank you thank you thank you.

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    Staff

    Reviewed Jan. 14, 2020

    Mr. ** was most helpful and precise in explaining "The Long Term Picture"! For us it was looking dangerously grim. We have looked into this type of debt relief a year ago, but we were not convinced. Mr. ** obviously has many years experience, and we are ever so grateful for him sharing his knowledge with us.

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    Staff

    Reviewed Jan. 14, 2020

    Both Aaron and Kiera were patient, knowledgeable and professional. Thank you! They made it very easy to understand and also explained my other available options. Both of them walked me through the enrollment process, and we were able to finish in a timely manner.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    The ladies that I spoke to were friendly and very helpful! Thank you! Very excited to resolve my debt! It was easy and quick. They made the process stress free! Thank you again for helping me. I would recommend this company.

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    Staff

    Reviewed Jan. 14, 2020

    The most compassionate adviser. The team that supported and me and took on my case are the best. I would recommend and will recommend this company to anyone struggling to get out of a financial tornado. It's going to be a rough road ahead but the future is bright again for me.

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    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    I had a great experience. Naya ** was so easy to talk to and took her time to explain everything to me. The Client Success team was fast and efficient. We’re patient and thorough. I can breathe easier knowing I have people on my side.

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    Customer ServiceCoverageStaff

    Reviewed Jan. 14, 2020

    Great experience, very informative and knowledgable. The staff makes sure that you are clear and comfortable with the entire experience. The staff goes over each detail and ensures that everything is clear. The follow up is informative and it makes you feel assured that everything is covered in detail.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Really great customer service, everything was explained to the fullest. Every phone call was made to my personal needs. Every creditor was explained. Step by step of the entire process. It helped make my decision to not go with bankruptcy. Definitely going to recommend this program to family and friends if needed.

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    I spoke to another debt relief company before contacting NDR. The customer service and professionalism is amazing! They took the time to explain the program thoroughly. They answered all my questions and now I have the peace of mind knowing that I am on the right track to getting control of my financial situation.

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    StaffTransparency

    Reviewed Jan. 14, 2020

    Everyone has been super friendly and helpful thus far on my journey to financial freedom. I feel thoroughly informed and well received. There is transparency and there is positive energy as well. Appreciate Dimetrios and Chantal for all their help.

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    StaffHonesty & Transparency

    Reviewed Jan. 14, 2020

    Everyone was great and went above and beyond to help. They were up front and answered all questions fully. Would recommend them to anybody who is debt and need this type of financial help. They were so open and honest on what to expect.

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    Staff

    Reviewed Jan. 14, 2020

    The initial process has been extremely easy and stress free. Contacting National Debt Relief was a serious decision but we are confident the services, assistance, and guidance by National Debt personnel will give us piece of mind as we prepare for full retirement.

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    StaffRates

    Reviewed Jan. 14, 2020

    Both representatives were knowledgeable and friendly. I would recommend NDR to friends and family based on how we were treated and based on the program benefits. We will be saving almost $300k based on initial debt reduction and future interest we will now not owe. Amazing!

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    Staff

    Reviewed Jan. 14, 2020

    The representatives at National Debt Relief were very kind and helpful. They walked us through everything and explained it so we could understand. We are now on our way to becoming debt-free and couldn't be happier!! Thank you and we are excited to begin our journey and save the most money!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    Great customer service Devin **. Was glad I could get the help I needed being in debt. Thank you. Couldn’t ask for less than that. You guys are great at what you do and I can’t wait to be debt-free and able not to have to worry about money!

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    Customer ServiceStaff

    Reviewed Jan. 14, 2020

    Excellent customer service. Very knowledgeable and puts you at ease. Takes time to listen and assures you of any doubts you may have. So far this has been a very positive experience. Very upfront with you in certain areas which is positive.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 14, 2020

    Thank you NDR!!! You are all so informative and great customer service! I usually have questions but most of them were answered as the information was given. I look forward to this burden being lifted and hopefully, I am able to graduate early lol???

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    Customer ServiceStaffBilling

    Reviewed Jan. 14, 2020

    We were drowning in credit card debt. Most of the enrollment was done online and over the phone, and National Debt Relief was very patient. We’re 15 months into it. A couple of our debts have been paid off. Our situation is a little easier. We wouldn’t be able to pay our debt off without National Debt Relief. Once it's paid off, things will be pretty smooth.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    Excellent customer service! Soon as I was on the phone everything was very easy. They don't treat you like you're less of a person for getting yourself into this position. I greatly appreciated that and will definitely be referring them to others that are in the same situation as myself.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Jan. 13, 2020

    The process has been difficult but they help make it easy and explain everything to you. They make sure that you are informed on every step. Everyone was very nice and professional. Debt is hard but they help you tackle it.

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    Staff

    Reviewed Jan. 13, 2020

    Everyone was extremely helpful and patient and very clear in their describing the information. Both representatives were articulate and assuring. I greatly appreciate the help and care. I have been very stressed about my debt but your representatives have alleviated my stress and worry.

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    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

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    Staff

    Reviewed Jan. 13, 2020

    I was so worried about what I could do to resolve the situation I was in, but the counselor made it all easy for me and calmed my fears! I appreciate it so much! He explained the process and was very patient in working with me.

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    StaffTransparency

    Reviewed Jan. 13, 2020

    Everyone that has handled the matter has spoken very clear and very understanding to what the needs are to each individual. They have you ask as many questions as needed to be more updated in what is coming with the decision taken. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    Richie ** was the Rep that I spoke with. He was very helpful and answered every question, sometimes twice. Followed up with me and was very patient. The welcome team was very thorough and also answered all of my questions and concerns.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 13, 2020

    Nice experience. However when I called the Welcome phone the sales person spoke a little too fast. Otherwise I am satisfied. First sales person I spoke with was very helpful. I would recommend to others.

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    StaffBilling

    Reviewed Jan. 13, 2020

    Everyone was very helpful at National Debt Relief. Very professional and smooth transaction. Explained well all the way through. All the legal ramifications were explained in debt. Also how it would affect my credit score. I highly recommend them to other people who are have trouble keeping up with their credit card debt.

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    Punctuality & SpeedStaff

    Reviewed Jan. 13, 2020

    National Debt Relief explained and informed me on the entire debt relief process and has given me new hope financially. Excited to start my debt free journey! They really took their time to educate me and to be sure I understood every step completely.

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    CoverageStaff

    Reviewed Jan. 13, 2020

    The woman that walked me through the Welcome Interview was very thorough, well informed, explained every detail in language easy to understand. She was outstanding. Every step was clearly covered. All questions were answered in a very cooperative manner. She was very knowledgeable of the entire program.

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    Staff

    Reviewed Jan. 13, 2020

    Manwa was fantastic. Very helpful. Easy to work with. Everything was explained fully and very easy to understand. I truly appreciate the people I spoke with. Thank you. I look forward to being free of debt. This program seems very very good and I am excited to clean up my debt and credit. Thank you again.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    Charlene and Viola were professional, informative and respectful. Nice for a change. Nice to talk to real people. Superb customer service. Made the decision easier to swallow. Went over everything to complete transactions effortlessly. Discussed issues made sure everything was kosher and I understood the process and outcome.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    My whole experience is very good, National Debt Relief help me manage my debt by enrolling through program. I am so glad I called. Boris is very helpful in explaining to me about the program and he has a very good customer service and I will recommend him to my friends if they need help.

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    Punctuality & SpeedStaff

    Reviewed Jan. 13, 2020

    My experience with NDR up until now was very professional and informative. Have not had enough time to elaborate on anything further. May be able to make a more thorough opinion at a later date. Thank you.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    When I made the decision to consolidate my debt, I did as I often do, a Google search for the top... I came across a list that named The Ten Best Consolidation Plans of 2020. NDR was named at the top of the list and had amazing reviews, especially on their customer service reps. Upon calling, I immediately felt what all of the reviews stated. The rep, Colleen **, was understanding, calming, considerate and easy to talk to. All the things that I look for when dealing with sensitive financial matters. So far I am very pleased!

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    Staff

    Reviewed Jan. 13, 2020

    Professional from start to finish. Explained every aspect from start to finish. I would recommend Debt Relief to a family member, friend or anyone who needs help in a financial situation. Thank you for your assistance in helping me resolve my financial problem.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 13, 2020

    I have just completed signing up with National Debt Relief. I got a little too much in debt and decided I needed some help. I answered an ad on the internet and was connected to National Debt Relief. I was given expert help and advice by Ms ** and the lady that signed me off on the welcome call. Highly Recommended.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    I was scared when I first called but the agents were so understanding without judgement. I am truly satisfied with my turnout. Thank you so much for all help. I can sleep well now. The staff treated me with respect and answered any questions I may have had and are very knowledgeable in their field of work. Again thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2020

    Very friendly and helpful explaining the process in great detail. At no point did I feel pressured into any decision. After the process I feel I have plan toward becoming debt free. Would recommend to anyone in need of debt relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    Ray and the welcome customer service representative that I spoke to were awesome. They were very informative. Gave me all the information at a good pace and made sure that I understood how the program works. I am excited to start the program and ready to get out of this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    Lamar ** was outstanding! He took a very stressful situation and made me feel completely at ease. He answered all of my questions instantly and completely. He is a perfect example of what a customer service representative should be and is a wonderful spokesperson for this company.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    The welcome call was very informative. They explained everything very well. They answered any question I had and was very patient with me when I had to put them on hold for a bit. Thank you for giving me a peace of mind and explaining things Thoroughly.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    I had a great experience for my initial call and welcome call! My first call was almost an hour and half, I had a lot of questions and Nathan answers them all. He also went above and beyond to help me crest a monthly budget.

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    Verified purchase
    CoverageStaff

    Reviewed Jan. 13, 2020

    I have had a great experience with NDR. Everyone has been very nice and knowledgeable. I am please with everything and they covered all the information that I needed and answered all my questions so I could understand completely the process.

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    Verified purchase
    Staff

    Reviewed Jan. 13, 2020

    It was great talking with your representatives about my needs for debt relief. I just would recommended a little more excitement on their voice. However, overall they did fantastic job resolving my questions and getting me into a debt relief program!

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    Verified purchase
    StaffBilling

    Reviewed Jan. 13, 2020

    I lost my job and have no income to continue to pay all my bills, didn't know what to do so I decided to go with a debit relief program. With National Debt Relief the first part of this process is awesome. They help with everything to make the process really easy. It's a step by step program and I'm a little nervous but national debt relief eases your worries. The people are very nice and they help with all your needs. I will have a better review once I'm debt free.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 13, 2020

    After calling I see a light at the end of the tunnel. Everyone was so nice and understanding. I didn't feel like I was being judged about my financial situation. I finally feel like I can be debt free in a shorter amount of time.

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    Verified purchase
    Contract & TermsPriceStaff

    Reviewed Jan. 13, 2020

    I knew of National Debt Relief but someone close to me actually signed up with NDR and his experience influenced mine. The representative who assisted me through the process was a complete professional. I have a Masters Degree but I appreciated how he explained processes in simple understandable terms. He was also awesome at easing my anxiety that was through the roof. I completely understand this process even when it can get tough moving forward. At the end of my 34 month term, I would of paid 17K for debt, if I had to pay the minimum over years, would've cost me 68K. Thank you National Debt Relief. You are saving lives. Angela.

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    Staff

    Reviewed Jan. 13, 2020

    I am very grateful for the help that I received so far. Everyone has been so nice and really great at making sure that I understand everything fully. They are also available after I get out of work which is so great because I don't have too talk around people that I work with so everything stays 100% private.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2020

    The customer service agents were friendly and courteous and eager to help. I actually had to call them back several times. They gave me the peace of mind that this is going to get worked out. If you're struggling to get debts paid off, I would recommend National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 12, 2020

    Everyone we spoke with was professional and took the time to answer all of our questions. We felt they provided help to find the best solution for our family. We felt confident in the solution presented. The only challenging thing was the number of email communications in the first few days. There were so many it was hard to keep track of and could have been reduced.

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    Verified purchase
    Staff

    Reviewed Jan. 12, 2020

    Very thorough and reasonable. Made the process very easy and gave me peace of mind. Very satisfied. Support team was very kind. Nonjudgmental. Now it is actually possible for me to pay down my debts in a reasonable amount of time.

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    Verified purchase
    Customer ServiceMaintenanceStaffBillingTransparency

    Reviewed Jan. 12, 2020

    I found National Debt Relief and I called them through their toll-free number. There was some guy and I told him about my situation and they figured it out, and we started everything going within one week. And then, they followed up. I paid bi-weekly so I always have email updated. I changed to another job and I got more pay so I raised my monthly payments so I can shorten the whole process. The rep was really helpful because I didn’t need to engage with all the banks. They helped me deal with that.

    My husband and I were trying to buy a house. After you clean it out, it's still gonna stay on your record for three months, and then I asked them to send me a email that help me to prove that I already cleared that to show my loaner, and they did that. We fixed that. That’s when we got our house. Before that, I didn’t even know that it was that worse until we were looking for somewhere to move. We were trying to rent a house at that time, and I found out my credit report wasn’t really good. So, I found National Debt Relief. Otherwise, before I found them, I’m thinking about filing bankruptcy. It was that worse, because I didn’t know that filing bankruptcy is the worst scenario you're going to do. There are also other a lot of free consulting numbers to call to see how to file bankruptcy. I talked to them and they found out my case was not that worse to do that. So, I found National Debt Relief and they helped me go through that. Now, I cleared all of that.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 11, 2020

    They are friendly, fast response. Too many steps that make me confuse, but hoping it would work. They explained to you everything and looking forward to become debt free. I’m still hoping that I will be debt free as soon as possible.

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    National Debt Relief
    Response from National Debt Relief
    Hello Noemi,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2020

    Great experience! Isaac and Jordan were very helpful, friendly, and explained things well. Great service by both. Thank you for helping me with this problem. I can't wait until I am debt free, my goal is six months or less.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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