National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 24, 2020
I had a heart attack and I was off work for over a month. I simply couldn't pay the bills anymore. The reps have all been very nice and supportive and National Debt Relief has taken a lot of stress off of me. I had hoped to get some of the bills down a lot cheaper than what I did but we're still working on some of them. We got HSN down quite a bit but then we have some smaller ones that mostly had been taken the interest off and getting it down to about where it was when it started. I've got two big ones that are over 6,000 that we haven't come to terms with. I don't have any complaints at all as far as the professionalism but there was a couple of them I wish I'd gotten down farther than what they did.
Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.
Reviewed Oct. 23, 2020
As a new client, the persons I have dealt with have been very professional and friendly. They answered all of my questions and made sure I understood the program and documents I was signing. I feel I am in good hands with National Debt Relief because of their actions. I only wish I had started with this company first.
Reviewed Oct. 23, 2020
Service was awesome and they made you feel confident in your decision. They explained things thoroughly and made sure to ask if you understood each section. The follow call to emphasize the main points was beneficial as it is a lot of information to take on.
Reviewed Oct. 23, 2020
The enrollment process was easy and straightforward, and I would recommend to anyone struggling with credit card debt! My enrollment specialist Dean was a pleasure to work with, and answered all my questions! I am so glad I went through with this program and hopefully will be debt free a lot sooner than I would have if I tried to do this on my own!
Reviewed Oct. 23, 2020
Representatives are very knowledgeable, patient and informative. Very pleased with explanations and steps that will be taken. Very courteous and sympathetic to my situation. Really appreciated both Paul ** and Amanda **. Very professional and helpful. Seemed very willing to help in any way possible.
Reviewed Oct. 23, 2020
Orion was very helpful, professional and informative. The welcome call was just as informative and professional. Thank you very much! I looked forward to working with NDR and fixing my credit situation. I hope things work out sooner than later, but if not, I have peace of mind knowing I am being looked after.
Reviewed Oct. 23, 2020
Everyone that has spoken with me has been very helpful and has explained anything that I did not understand. I would recommend that anyone that has a large amount of debt would at least talk to National Debt Relief before doing anything.
Reviewed Oct. 23, 2020
Everyone did a great job. Thank you for making this process easier for me... Bryce and I believe his name was Frank from the welcome center were both very polite and had a lot of knowledge and could answer my questions easily. I appreciate all the help that was given to me. Thank you.
Reviewed Oct. 23, 2020
My experience signing up with National Debt Relief was great. Diane worked with me and I had no idea what to expect or if it would be a good option for my specific debt situation. Diane was the first person I spoke with and she was amazing! She explained everything very clearly and concisely. Everything she outlined was explained again during my Welcome Call and I felt very prepared to make the decision to do debt settlement. Nothing was hidden and everything down to the fees to be charged were explained in great detail. I thank you again!
Reviewed Oct. 23, 2020
We have stressed for months while thinking about doing this. We had the pleasure of speaking with Mr. Charles **, who helped us with the whole process. Not only was he very informative and understanding, he was able to calm our nerves as we asked questions and listened to his responses. I believe we may have even shared a laugh or two throughout the process...which made us feel like we were in an office with him, face to face. We are now looking forward to the process of getting out of debt and building our credit.
Reviewed Oct. 23, 2020
Chanel M and Kailey were very professional and understood my feelings about having to do this for the first time in my life. Never in my life have I been able to keep up in paying my debt. After helping adult children survive through this pandemic and having complete ankle replacement surgery in August I have fallen behind. Thank you for having compassionate people working for this organization.
Reviewed Oct. 23, 2020
National Debt Relief is nonprofit and they have good reviews. It didn't seem like the shady company that was gonna inflate anything. And then when I had a consultation with someone, he explained everything thoroughly. Anytime that I have any questions, they always answer it. If I ask them to call me back, they call me back because sometimes, I want my husband to be in the room with me. The other thing too, is I have trouble with going on the client portal. I tend to forget about it. Every phone call interaction I've had with them, whether or not I remember, they do. They reset the password for me and they encouraged me to go online.
It's a straightforward program. My husband and I are thankful for them because they're nonprofit and I sense that they care about helping people get out of debt. A lot of companies, especially in this capitalism system that we have in this nation, don't care about that. But NDR's main objective was to help us get out of debt and rebuild our credit. I am going to be finished paying all of the debt. January 9, 2021 is my last day. I have referred other family members.
Reviewed Oct. 22, 2020
Both of the customer service representatives I dealt with were great. Daryl was very patient & helped me get this process done on my phone. They both explained the contracts thoroughly & answered all my questions. I was able to get all my initials & signatures where they were needed with Daryl's help.
Reviewed Oct. 22, 2020
Both Anthony ** and Karen ** were a delight to work with. They went over every step of the program, spoke in layman's terms and answered every question my wife and I asked. This type of program is not one that either my wife and I wanted to need. Having said that, we both feel confident that we chose the right company and had two wonderful staff members to guide us.
Reviewed Oct. 22, 2020
Excellent customer service! Representative made accurate assessment all debts. Was very courteous and spoke clearly. Helped me through a difficult time and set me on a positive track into my future. If I have any more questions I will certainly call without hesitation.
Reviewed Oct. 22, 2020
Was easier than I thought and they gave me all the information I needed! I look forward to getting out of debt and enjoying the financial freedom that they are providing me. I would highly recommend them and the care they give you!
Reviewed Oct. 22, 2020
I have nothing but great things to say about my experience with National Debt Relief! I was provided extensive details about their program and did not feel pressured to sign up. I can sleep easy at night knowing that I'm going to be debt-free in a fraction of the time it would take me to do it on my own. THANK YOU National Debt Relief!! And thank you Kathryn & Daniel for being exceptional representatives and a pleasure to speak with!!
Reviewed Oct. 22, 2020
First of all my Debt Specialist, Jose **, was fantastic. I have worked with another company several years ago and believe me NDR is incredible in comparison. Jose worked with me to find the right solution and everything down to the last detail was made very clear to me. If you need help start with NDR you'll be glad you did.
Reviewed Oct. 22, 2020
This was relatively painless despite the uncomfortable subject matter. Everyone was very open and helpful. I would recommend you to check into this program if you are having issues with credit card debt and uneasy with talking about it with anyone. They helped me to feel at ease.
Reviewed Oct. 22, 2020
This is my second time enrolling with National Debt Relief, I'm sad to say. The customer service is wonderful and understanding; easy to talk to. The program was very successful the first time around, I had no problem wanting to enroll again. (Hopefully this will be the last time.) The process is very straightforward; they explain everything in great detail and made me feel at ease with my decision. I will recommend this service to anyone in a credit bind.
Reviewed Oct. 22, 2020
Outstanding customer service. I feel comfortable and very well informed with the entire process. Thank you for the ease and comfort throughout the entire process. I would recommend National Debt Relief. Thank you very much Reginald and Esis! 5 stars, I would recommend.
Reviewed Oct. 22, 2020
Overall a great experience so far and I am excited to get this journey started. I look forward to my success and all the new things to come, thanks to National Debt Relief. Thank you all again for being so great and there to help.
Reviewed Oct. 22, 2020
I was provided with Excellent customer service. Staff was friendly, empathetic, caring and all-around just made me feel comfortable and put my mind at ease. I would highly recommend this service to family and friends because of their professionalism and the services offered.
Reviewed Oct. 22, 2020
I just finished the program and wanted to say how grateful I am to have been in the program, I have fixed my credit history and you all have been so patient with me with my financial ups and downs accommodating my needs each and every time so a big Thank You. Everyone was so nice every time I called. God Bless.
Reviewed Oct. 22, 2020
Being able to pay my bills but not eat, I knew it was time to do something. I Googled debt relief and found this company had outstanding results. So, I took a deep breath and called. I got a wonderful gentleman that put me at ease immediately. He asked what I needed and I said, to eat! He said that was a valid hardship. Within an hour, the entire program was explained, plenty of room for questions, I gave answers, was APPROVED, and found out this same gentleman will be with me for the ride. I'm so happy!!! I've taken care of the little follow up paperwork that was required, and when I say little...seriously VERY LITTLE. Costs you nothing to talk with these great folk about consolidation, debt relief. You will be so glad you did.
Reviewed Oct. 22, 2020
Brazil ** was very helpful, knowledgeable and ready to answer all my questions. I was so scared and nervous about making the choice to get ready of debt, he walked me through all the minor details and made me feel secure in wanting/needing to change financial habits. Thank you again..
Reviewed Oct. 22, 2020
I have just started the process but I am so grateful for all the people that have helped me understand the process. They have all been very kind, professional and have been able to answer every question I had without hesitation. I am already feeling relieved that better days are ahead.
Reviewed Oct. 22, 2020
Great job at helping and explaining everything clearly! Every person along the way was friendly and very informative! I would gladly pass on this company as a reputable assist with debt! Thanks again for the help ladies that helped me!
Reviewed Oct. 22, 2020
I've had other debt relief companies like Big Solutions and Consumer Credit Counseling and those didn't work for me. They take higher fees to manage my account. National Debt Relief's fees are a bit less than what the other companies were charging. So, I decided to go with them. So far, service has been a little better than the competition. I now only have two accounts left with them. It looks like I'm gonna be out of debt pretty soon.
Reviewed Oct. 21, 2020
Steven and Tameka were very friendly and very helpful as well as educational on giving me all the information I needed and I understood everything they explained to me. They were very patient and I am very happy they helped me.
Reviewed Oct. 21, 2020
Jeremy was very helpful in going through the lengthy process of signing up and explaining the program. It has the potential of saving me a lot of money and getting out of debt before I die. I felt great relief in getting something going instead of just paying the minimum forever!!
Reviewed Oct. 21, 2020
The process was very thorough, Starting with Mark B who walked me through the process being that this was very new to me. I have always paid my debts on time. Then with Covid 19, I was forced to close my business and unable to pay my business related debts. The program is very well structured and thus far have had very good support. I look forward to the day when I am relieved of these unforeseen debts.
Reviewed Oct. 21, 2020
The agent I spoke with was very thorough. I did not feel rushed. The overall experience was a breeze. The next day I received another call to complete my acceptance and was helped by another great agent. The info for NDR was explained clearly. The program they provided is designed to get you out of debt. It's inexpensive and a timely way. I think that this program will be the best solution for me, it put an end to having to deal with pressure from creditors. I wish I had known about them sooner, but it's never too late. I personally give them the stamp of approval.
Reviewed Oct. 21, 2020
Both agents I talked to were very friendly and patient. They explained the process in details and would always ask if I have any questions before proceeding. Jose walked me through the agreement form and made sure I understood everything.
Reviewed Oct. 21, 2020
I ended up in a situation that gave me almost no options to get out. I've seen the ads and commercials for National Debt Relief and did some research and read reviews and decided at this time this seemed to be the way to go. I went to the website, filled out the form and within minutes I received a call from them and shortly after that they set me up with a plan. The process was extremely easy and well explained.
Reviewed Oct. 21, 2020
I was hectic at first since I've been trying all other option to get out of debt. Once I spoke to my representative I was then positive that this will help me get out of debt. Yves ** was very helpful and was willing to call me when I was available to talk. I have a very busy life and he accommodated me. He explained everything to me twice and was very clear. Thank you so much for giving me peace of mind.
Reviewed Oct. 21, 2020
So far, all individuals we worked with have been very nice & knowledgeable & patient with all our questions. Hopefully, the future experience will be as smooth as it has been so far.
John & Leila
Reviewed Oct. 21, 2020
I was nervous about making the call...but from the moment the representative started asking me questions if felt comfortable, nonjudgmental, and he was very patient. I called back the next day and he was just as patient. They explained the process in detail and even gave me other options and we went over what was best for me.
Reviewed Oct. 21, 2020
Awesome customer experience. I can't thank Taiji enough for helping on my road back to financial security. She provided me a 'World Class' customer experience. I would definitely recommend NDR to anyone struggling with the scourge of debt. The speed and efficiency of the process left me very impressed!
Reviewed Oct. 21, 2020
Spoke to Vanessa who was very helpful and answered all my questions. I feel very comfortable and secure working this company. I know that I can always call them and they will be there to assist me. I would definitely recommend this company To a friend.
Reviewed Oct. 21, 2020
Enrolling with NDR was easy. Their reps did that for me and went over everything. I'm still not halfway finished though and it's taking NDR a little long. Plus, my credit took a big dive so I'm not very happy. I'm comfortable working with them though.
Thank you for sharing your thoughts, Alejandro. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (800) 300-9550.
Reviewed Oct. 20, 2020
The two men I talked with over the phone were very informative and helpful when I had questions. They were polite and listened to me talk when I had questions. They continued to talk me through any question with had and made sure I understood what was being said.
Reviewed Oct. 20, 2020
Sam ** was wonderful and very informative. He answered every question we had and was very polite and knowledgeable with his job. He got everything done in a timely manner. I would recommend Sam and this program to my family in friends.
Amanda
Reviewed Oct. 20, 2020
I recently reached out to National Debt Relief with regard to my outstanding debt that was consuming me. So far, everyone has been amazing - especially Kyron **. He put my mind at ease and walked me through everything. I am looking forward to becoming debt free in the very near future.
Reviewed Oct. 20, 2020
If they can help me get out of debt that would be great she was very helpful with my welcome call. It is so easy to get in debt but hard to get out. She answered all of my questions and was very nice.
Reviewed Oct. 20, 2020
Was real good. Talked to Steve. Very enjoyable. Explained everything, very understanding and willing to help out. With things rough like they are nice to have someone on your side to help manage your bills and give you support. Knowing in three years or so will be debt free.
Reviewed Oct. 20, 2020
I'm very happy with my rep. Imani **. She help answer all my Q. Took me to programs etc. Thank you Imani for your help. I will recommend you to others! I'm relieve now. Hoping get debt free in three years.
Reviewed Oct. 20, 2020
Our experience with National Debt Relief has been easy, and such a relief! We are glad we made the call! We are ready to complete this program and be debt free! Thank you National Debt Relief! You have given us so much!
Reviewed Oct. 20, 2020
Michelle and Daniel were wonderful! They were courteous, professional, and extremely knowledgeable. Thank you for all of your help in getting me out of debt. I will definitely recommend this program to family and friends. Thank you again for all of your assistance.
Reviewed Oct. 20, 2020
I want to thank Diana **, Team Lead-Debt Specialist for her ability to promote NDR and the benefits of signing up. She was very patient with me during the 2 day period that we communicated. She was also knowledgeable, professional and warm during our conversations. It's kind of scary having to go through this process to be honest but I realize it is an investment in my own future.
Thanks for leaving a review and mentioning our agent Diana. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Oct. 20, 2020
Jay was very polite and non-descending. Got back to us when he stated he would and always willing to answer any questions we had. The process was handled quickly. We are happy to finally make the decision to follow this route.
Reviewed Oct. 19, 2020
Wow! What excellent customer service! I spoke with Wesley B. and he was clear, thorough and concise. My welcome call was also handled by someone who was friendly. I would definitely recommend this company to a friend because of how they handle new customers.
Reviewed Oct. 19, 2020
The person called me at the schedule time, she was nice and gentle. Explained with detail and patience my questions. Amazing customer service, great tone of voice and genuine while conversing. It is great relief to know that you can call 24/7 with the possibility to talk with a person and not a machine. This means a lot in this days.
Reviewed Oct. 19, 2020
My experience was excellent, Both Mr ** and his colleague were extremely helpful. They were thorough with their explanation of the program and what it would do for me in the long especially how much I would in interest from my debt.
Reviewed Oct. 19, 2020
Made sure all my questions were answered through this very stressful time. Received phone calls and email follow up to ensure all I's were dotted and T's were crossed throughout the process. Everyone I spoke to was well informed and helpful.
Reviewed Oct. 19, 2020
Great service! It was super easy to set up an account! The customer service representatives were excellent and Edwin was super helpful over the course of weeks in getting me set up to consolidate my debts! I look forward to getting my debts worked out through National Debt Relief's program.
Reviewed Oct. 19, 2020
I must say that so far I happy with my experience with this company. The customer service representative that has guided me through the beginning stages of the program has been very helpful and informative. I am hoping that this experience continues to be this way.
Reviewed Oct. 19, 2020
When I first approached National Debt Relief I was anxious and ashamed about my debt. The debt specialist I spoke with (Tatiana T., she's amazing!) was a very bright light for me in what felt like endless darkness. She was so kind and helpful to me during the process of learning about and then signing up for debt relief, I'm glad I had her there to help me get started through this tough time. I can't praise her enough, she was so genuine and accommodating each time I spoke to her on the phone. I hope everyone has the opportunity to interact with someone as compassionate and caring as Tatiana T. when they're going through a hardship like major debt.
Reviewed Oct. 19, 2020
I was quite nervous about joining any debt assistance program. After being warmly welcomed and explained the details of the program I had much more confidence with the choice I made. This program is a very good thing to do.
Reviewed Oct. 19, 2020
I am satisfied so far, but only interacted with Debt Relief for a few days. I am willing to review my experience in the future when the program is implemented. To date the people I have interacted with seemed kind, explained things well and answered my questions.
Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 19, 2020
Polite and friendly associates who were willing to explain everything in easy to understand terms to make sure I completely in the know and up to date on the process. Make you feel like you a person and not just an account or number.
Reviewed Oct. 19, 2020
I think NDR can help me reach success. I can't wait to reach the end of the program so my credit score is intact and it am debt free. I was not in horrible shape, I was up to date with all my payments but I noticed my credit was not improving and it needed to make some changes if I wanted to progress towards the positive in life and National debt relief is gonna help me get there, I'm truly grateful.
Reviewed Oct. 19, 2020
Very friendly people that I've dealt with so far. I have just started so we will see how this all goes. I'm excited to hopefully get this debt behind me for good. It's been an easy process getting everything set-up.
Reviewed Oct. 19, 2020
Love it so far. Looking forward to them helping us through this process. I saw this advertised on tv and thought, "Wow." We could use some helping getting our credit score up and moving through this life. My husband and I started life out backwards and are really looking forward to get things moving. And a chance to start over and begin a new life with my family.
Reviewed Oct. 19, 2020
NDR was recommended by Suze Orman in her book. I went with them for all of my debts and so far, I've been happy. The reps are very pleasant. They are knowledgeable and willing to help.
Reviewed Oct. 18, 2020
I saw National Debt Relief online and figured I’d give them a try. And it worked. I’m feeling good about the process and the cost of their service. My experience with their reps has been great, too. I look at the dashboard sometimes and it shows me what I still owe and stuff. I'm feeling really good about the progress that has been made so far.
Reviewed Oct. 18, 2020
I was trying to put this much on that bill this time and this much on that that time. I got cancer, and I lost my job. Everything just went where I couldn't pay it. That was when I saw NDR on television. I never knew there was such a thing. And I said, "Hmm. I wonder if they could help me." I just called the people that I talked to were very nice. If I called in with a question, I definitely got answers. And if they didn't know it, they would say they would call me back, and they have. I'm very pleased. The payment's a little hard for me, but I'd rather do that than not get it paid down. They asked me one time if I could afford some more. However, I'm on a fixed income and I just can't do it. I was just thinking about calling and seeing who they settled with because I haven't heard anything for months. Other than that, Everything seems to be doing okay. I'm happy because I'm not being hounded constantly.
Reviewed Oct. 17, 2020
I called them when I knew I really needed help to get on top of my debt, and I am NOT disappointed at all. Extremely helpful, and willing to work with every situation. Seriously, amazing. My rep was listening, and explaining every detail to me, of what will, and could possibly happen. I am now confident, and currently having an anxiety attack because of my debt. I don't know why I waited so long.
Reviewed Oct. 17, 2020
Before calling National Debt Relief, I had spoken with two other programs. I didn’t finalize with either one. When Chanel contacted me, she was very reassuring of the best plan for me. She was very patient, answering my questions and good at easing my doubts. Thank you for being so thorough.
Reviewed Oct. 17, 2020
Paul set us up today with a debt relief program that will help us out so much. He took the time to go over everything with us and made sure we were aware of all of the information! Amazing customer service, very friendly and helpful. We are excited to start our journey of debt relief and get on the right track! Thanks Paul!!
Reviewed Oct. 17, 2020
When dealing with Taj I was completely satisfied with his professionalism. He was thorough and very knowledgeable. It was a very good experience and reduced all my stress levels while working with him. I would definitely recommend this service to my friends.
Reviewed Oct. 17, 2020
Both Darnel and my welcome call representative were very helpful, friendly, and informative. This was a painless process. Both individuals I worked with were very knowledgeable and explained things very well. They made sure I understood everything about the program and answered all my questions satisfactorily. Although this is the beginning stage of the program, so far I am completely satisfied with this company.
Reviewed Oct. 17, 2020
My experience was amazing. From the very first call I knew that it was going to get the help I needed to get started getting out of debt. Michael helped me understand the process to get out of debt. For the first time I felt relieved knowing him. Understood what my situation was and he reassured me he really wanted to help me and told me there was hope. My life is better now. Thank you.
Reviewed Oct. 17, 2020
National Debt Relief was simple and easy. It's easy to get in touch with them through the phone. They tried to work things out to help me out. The payment amount was comfortable. They have settled three debts so far. Working with them has improved my life. If you're in a lot of debt, they will help you out.
Reviewed Oct. 17, 2020
I went with National Debt Relief because of the reviews. Everything about the enrollment was easy. The reps have all been helpful and nice. The program has helped reduce debt and pay it off faster.
Reviewed Oct. 16, 2020
I have a wonderful experience getting placed into the program by Orion ** and the welcome call was great as well! I am looking forward to having National Debt Relief help me get back on track with my finances and debt.
Reviewed Oct. 16, 2020
Taiji was so helpful and informative. The agreement was reviewed with me multiple times before things were finalized. Customer service was excellent. Reps made me confident that this decision was the best option for me. I'm excited to start the journey.
Reviewed Oct. 16, 2020
Though the terminology and documents for this legal process are unfamiliar and intimidating, being lead through the paperwork by a patient and knowledgeable guide was helpful and gave me a good idea about what is actually happening. Thank you for providing this clarifying service. It is difficult to know who to trust in these financial matters.
Reviewed Oct. 16, 2020
David ** was very helpful and explained everything very clearly. The process was easy and I look forward to being debt free. Credit at times is too easy and the cost overwhelming. I will not being using credit in the future.
Reviewed Oct. 16, 2020
I just joined and feel relief and at ease already. The consultant Diane ** was awesome. Very patient. She showed that she was concerned. I am hoping everything works out smooth and look forward to getting my finances in order.
Reviewed Oct. 16, 2020
I had a very good experience during this process thanks to Michael **. He explained clearly and answered any questions I had. He is an asset to the company. I told him it was a pleasure to speak to a person with an American accent that I could understand.
Reviewed Oct. 16, 2020
Thank you Minho for the service you provided me with. This is definitely the light at the end of the tunnel and I appreciate NDR allowing me to be part of the program. I look forward to graduating from the program.
Reviewed Oct. 16, 2020
I am very pleased with everyone that I have had contact with from your Organization and believe we will have a great association. I am happy to be able to have someone, that I have heard is a good company, to work with.
Reviewed Oct. 16, 2020
From the start to customer service reps were extremely friendly. They were very clear and concise on what they were saying and how they explained everything. They made this process very simple and most importantly didnt make me want to pull my hair out while doing with them. Everything was handled very quickly and promptly. I would recommend anyone to use them and their services. they truly are here to help people in need of freeing themselves up from credit crd debt and provide you with a great plan to do what you need.
Reviewed Oct. 16, 2020
I had a great experience, I just got started but so far customer service has been great. Adam was the rep to help me. He was great answering my questions over couple separate calls and made me understand all details of the process which gave me comfort to sign up. They set up expectations from the beginning on the outcomes if you follow their process. I look forward to being to see how they help with my debt and help me get results. So far I feel I'm in good hands.
Reviewed Oct. 16, 2020
I am so blessed to have found this service! Tyler was amazingly helpful, kind and helped me through this process without judgement. He was so patient and understanding. Amanda helped me to get my welcome call done. She was so sweet and took all the time I needed to understand the paperwork. I am so incredibly grateful for this program and these wonderful people who helped me.
Reviewed Oct. 16, 2020
My experience with NDR has been great. My Debt Specialist Jay ** was extremely helpful, considerate, and well informed. He carefully answered my questions and provided all pertinent information that allowed me to make the best decision about my finances. Thank you for taking off all the extra stress of debt for now and in the future!
Reviewed Oct. 16, 2020
The representative that I spoke to, Allen **, was very knowledgeable and was able to answer all of my questions. By the end of the application process, I felt like a weight was lifted off my shoulders. Excellent customer service.
Reviewed Oct. 16, 2020
I want to thank the people at National debt relief for their patience and help through this process. They have been very kind and patient. I tried a another company but they were not up to the standards of national debt relief.
Reviewed Oct. 16, 2020
I have had a wonderful experience with everyone I have spoken with this far. Everyone has been very knowledgeable, they have made it easy to talk to them about an uncomfortable situation, and great at answering my questions. I feel confident in the decision I have made, and well supported by everyone who I have talked to.
Reviewed Oct. 16, 2020
Gerrie was such a welcome relief to my financial woes. She was well informed, answered all of my questions and was easy to talk with. I was beside myself as what to do and now I feel like things will be much better for me.
Reviewed Oct. 16, 2020
Am so happy and pleased with the services, Wow! They explained all in detail and no pressure. It completely made sense to use this company in the midst of all that is going on. I didn't think I would get out of my situation.
Reviewed Oct. 16, 2020
Had a wonderful experience. Both Mike and Welcome call reviewer were very helpful and clear in explaining all details of the program and possible outcomes. Mike was very patient with me and helped me develop the best possible plan to consolidate my debt.
Reviewed Oct. 16, 2020
National Debt Relief's website was easy to read with information readily available with reviews and didn't look awful. I spoke to somebody for 45 minutes. He was very helpful. He answered all my questions and set up everything for me. I filled out some stuff. It was quick and easy. He was very informative about that process and about what I could afford. We got everything set up in under a week. I'm paying things now. I like that I don't have to do anything and it's just going off. I'm somewhere over a year into it and it's 36 months total. This is a much better option than what I was previously doing.
They want me to update my profile information but it's not urgent because I just get an automated call every day. They don't have the time to have a live person call me, so it has been automated calls and they're annoying. But if there are any actual urgent issues, they email me about it. National Debt Relief has made my life much easier. I already looked at some other companies and NDR was the easiest to deal with. So, just use them. And in three to four years, you're gonna be off that.
Reviewed Oct. 15, 2020
I was really impressed with the whole experience dealing with National Debt Relief's set up of my account to alleviate my heavy burden credit card debt. Mr. ** set up my account and was very professional in doing so, he explained everything and the whole experience was fluid and professional. If I knew how easy this was I would have done it a long time ago, the heavy burden of credit card debt will be alleviated at the end of my program so I am very happy about that.
Reviewed Oct. 15, 2020
Shomari was very kind and understanding from the beginning. He was very thorough with all the information and never pushy. He went over all my options and made me feel comfortable in making this scary first step. The follow up call was also very thorough and all the questions I had were answered.
Reviewed Oct. 15, 2020
The consultant was very good and understanding, and yes I would recommend National Debt Relief to my family and friends. It was educational, after I enrolled I felt good and stress free. My consultant name is Aaron **. Thank you so much.
Reviewed Oct. 15, 2020
Both phone calls endured today were both pleasurable with representatives who were patient and kind. It is very humbling to call and ask for help and I appreciate both their kindness and patience, while explaining the process. Thank you again!
Reviewed Oct. 15, 2020
I was starting to get completely consumed with debt lately. I googled best debt consolidation, and National Debt Relief was number one. I called and spoke with Jeremy ** and he was very helpful and knowledgeable of the subject. He set me up for success and genuinely wanted to help me. At no point did I feel pressured or forced into anything. Everything is completely transparent and very easy to get through!
Reviewed Oct. 15, 2020
I am so excited to work with this team to become debt free. Everyone I have talk to has been extremely helpful and nice. They really want to help me and my situation to better my life and my families life. Thank you guys very much.
Reviewed Oct. 15, 2020
The workers I had were very friendly and knowledgeable. They both made me feel at ease. Josh and Kahrim took the time to explain everything to me and to answer all my questions. I am very happy with my decision to join National Debt Relief.
Reviewed Oct. 15, 2020
I feel confident that my debt will be cleared soon. They were very knowledgeable and helped me to understand the process to become debt free. I understand this is a process and hope to be completed soon. I hope this process relieve stress and will assist me me regaining my life.
Reviewed Oct. 15, 2020
Good job at explaining the program. Very knowledgeable. They made me feel at ease by explaining the program to me in detail. Also, all resources were provided to set me up for success. I will be recommending this program to my friends and family.
Reviewed Oct. 15, 2020
Nike was amazing in explaining the process and what to expect. She eased my concerns and was pleasant and helpful. The welcome phone call was also very helpful and informative. The dedicated professionals are patient, informative and an absolute delight.
Reviewed Oct. 15, 2020
100% satisfied with the customer service. Always being treated with respect and kindness. Always answering my questions and always understanding of people’s struggles. You guys are always helpful and never have a problem or have to fight with you guys which is awesome!
Reviewed Oct. 15, 2020
I appreciate the understanding and willingness to help people like me to get out of debt. I have been trying to get out of debt for the last 10 years and never felt like I was getting anywhere. I finally see the light at the end of the tunnel.
Reviewed Oct. 15, 2020
Both Kyle and Daniel were awesome and I already feel relieved and better and I’m so thankful for their help. I slept better last night than I have in months knowing I am getting myself on track. They deserve a raise!
Reviewed Oct. 15, 2020
All throughout my working with all NDR staff, it has been an excellent experience. All have been very knowledgeable and very helpful. They have been patient and concise. Please let your staff know there is at least very satisfied client.
Reviewed Oct. 15, 2020
The experience was a good one, everything was explained in detail and all questions answered. It didn't take that long to go through the whole process and get everything set up. had prompt returned phone calls and patient with my questions that I had on setting everything up.
Reviewed Oct. 15, 2020
My experience with National Debt Relief was the best decision I have ever made. I always pay my bills and this COVID 19 had me in debt that I could not control. NDR saved me from filling bankruptcy. My goal is to pay everything off ASAP. This debt thing had knots in my stomach and my nerves were shot. Now I can sleep comfortable.
Reviewed Oct. 15, 2020
Eddie and the one in charge of the welcome call are well verse of the overall background of the company and its Goal, responsibilities etc. They explained fully the agreement and I Fully understand everything. Thank you for helping me out on my debts and hopefully after 27 months I’m debt free.
Reviewed Oct. 15, 2020
Mr. Kyle ** made me feel comfortable and at eased that debt relief is the way to get back on track. The welcome call representative was very helpful on answering all my questions as well, both representative did a superb job.
Reviewed Oct. 15, 2020
I googled and National Debt Relief was the first one that I found with good reviews, so I went with it. The initial process was pretty easy. They were really helpful. Even with the times I was busy, they made sure that they follow-up with me. Everything was set up right. I already finished the program, but the process was not as easy as I thought it was going to be. When the settlement process was still going on, a monthly update would have been nice instead of having to call in to find out what was the status. It was a long process. It was not too bad though. Just patience is key.
Reviewed Oct. 15, 2020
I had some accounts in collection and signing up with NDR was easy and straightforward. I gave them the information that they needed and they took care of the rest. They're always great and they answered all the questions that I had. They seemed to have a good amount of knowledge and experience in the space. Everything went smoothly and it went pretty much whatever they said. They knew about the creditors. I told them like a short story of their knowledge of whatever creditor it was and they said, "Oh, yeah, they'll probably take this type of amount or they'll probably take that kind of amount," just based on their experience dealing with creditors.
They just called the different creditors and negotiated a lower payout. And they reach out to you and they pretty much tell you the terms that they were able to get, and then you accept them. You make payments every other week, and then they just take the money from that to pay off your debts. And then, if there's any money left in your account, they just send it back to you.
The customer support was great. I saw a fee of around 25% of whatever your debt was whenever they get it settled and I didn't know what it was, so I called and they just told me. You count up all the numbers and everything adds up. So pretty much anytime I had a question, they'll explain it fully. I also feel like the cost was very reasonable for this service. The service was really amazing. I completed the program but I think I'm still not completely where I needed to be, but it definitely went up from where it was. So, that's been beneficial. I recommend them to anybody who has accounts in collections that they wanna get paid off. The whole process was very thorough, very informative, and they knew what they were talking about.
Reviewed Oct. 14, 2020
I called others debt relief agencies like National Debt Relief. No one compares to you! Your professionalism, quickness in getting to me, and especially for your attention to detail. Best ever!! I will let family and friends know of your service! Thank you!!!
Reviewed Oct. 14, 2020
I had a really great experience with Chanel and Valery. They were very helpful and courteous. I wish everyone was this way. I would give them 100 percent approval and recommend them to all my friends and relatives. Thanks for your help.
Reviewed Oct. 14, 2020
Our consultant Dan was very helpful. We look forward to being debt free as soon as possible and we are confident that National Debt Relief will help us achieve our goal in becoming debt free the fastest and cheapest way possible.
Thanks for taking the time to mention Dan while leaving this great feedback. Our clients are the reason that we do what we do!.
Reviewed Oct. 14, 2020
I had a great experience with Enrollment Representative Jay **. He was courteous and very informative, as well as being empathetic. All of the accounts that I asked to be enrolled were. I look forward to this journey with NDR to put myself back on track financially.
Reviewed Oct. 14, 2020
The account representative was extremely helpful. This is not weightlifting experience and I think you greatly. Mr good as well as the representative from the final call answered all of my questions. They were very helpful very considerate. I feel that they have given me a chance to start over and get things turned around especially during this time of crisis as well as health issues. Thank you and have a blessed day. Lonny **.
Reviewed Oct. 14, 2020
I was tired of the stress about all these different credit card bills and not being able to pay everything each month. I was searching about how bankruptcy works and National Debt Relief popped up. I clicked on their site, looked through it, and then a half hour later they somehow got my number and called me. They've been super helpful. I chose how long I wanted the plan, which is a three-year program. Then my monthly payment comes out twice a month, goes into an account, and pays the creditors. I'm super happy.
Reviewed Oct. 14, 2020
I worked with Stephen ** and...I think her name was Karen. Both were phenomenal. A friend in a very similar situation went through this program a few years ago and had a really good experience so I thought I'd try again. The first time I spoke with Stephen I was in a really difficult place personally and financially. He stuck with me through my tears and terrible attitude, explaining the program and giving me unbiased information. I was able to be honest with him about my financial situation and he understood without making assumptions. I wasn't able to move forward with the program at that time but I kept his phone number and sought him out when I was ready to start the program.
I only spoke with Karen briefly but her positive and authentic attitude made the final step in setting up my account really comfortable. Debt is a very stressful and shaming situation for me. Working with positive, professional, and compassionate people like Stephen and Karen made this experience bearable. I can't thank them enough!
Reviewed Oct. 14, 2020
I wasn't sure what to expect when I called. My agent, Ampi **, was incredibly knowledgeable and patient while thoroughly explaining this process. I could not be more pleased and thankful for her and the way she treated me while working on our account. I highly recommend this process and Ms. **!
Reviewed Oct. 14, 2020
Brent ** was extremely knowledgeable, personable and helpful throughout the process. I would give it a 10/10 and would definitely recommend! Anyone looking for a fast and easy to understand plan, this is the platform to do it. Thank you NDR!
Reviewed Oct. 14, 2020
My experience with National Debt Relief was very good. I spoke with Ray **, certified debt specialist and he was a little knowledgeable of these services that are rendered. I am pleasingly surprised and oh so happy with everything that took place to help get my credit in order. Looking forward to a pleasing outcome in the near future. Thanks so much!!!!
Reviewed Oct. 14, 2020
Everyone I have spoken to has been easy to understand, explained everything and answered all my questions. Lamell ** was patient and very helpful. I am excited to be part of the program and to get rid of my debt. I feel supported and safe with NDR.
Reviewed Oct. 14, 2020
I have been fighting the credit for years and no progress. I did research online and NDR was #1. With NDR I can actually pay it off and even quicker if I pay what I was paying before with no forward motion. THANK YOU.
Reviewed Oct. 14, 2020
I feel well informed. MAKING ME ABLE TO START THIS JOURNEY. After losing my husband 6 mo ago, I had someone to talk to and make this decision. The ability to move on with the freedom I wanted. Thanks for the help and all the information supplied by these people... Joshua and Daniel..
Reviewed Oct. 14, 2020
Andrew and Maria were very kind during the process of beginning our debt free journey, as well as being understanding and making sure they had all the correct information. While also giving me information about anything that may possibly come up in the future. Very thankful for NRS and will recommend to any friends who are in need, just as it was recommended to me.
Reviewed Oct. 14, 2020
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Reviewed Oct. 14, 2020
Everything was very easy and the people I talk to were very nice. It was a very fast process. I would recommend this to a friend if they are trying to find help. Thank you for everything you have done to help me out.
Reviewed Oct. 14, 2020
Just wish they could help with more of our debt. But I understand and know it is our fault we are in this situation. Just grateful we can get help at all. Can't wait to be semi debt free again. Thank you so much. Truly happy and relieved.
Reviewed Oct. 14, 2020
I had a great experience with Veronica. She was very helpful and answered all my questions. She explained my contract in depth. I was very nervous when I called, but she made my experience great. I’m excited to be working with National Debt Relief to fix my debt.
Reviewed Oct. 14, 2020
National Debt Relief was pretty excellent. They broke everything down to us and gave us a fair shot at understanding where the money is going and how the whole thing worked. It showed us clearly what we're gonna pay and over what amount of time, so that's helpful. If I have questions, I call them directly and ask to speak with somebody in customer service. They help you straight from there or they have an online deal that you can log on with a whole bunch of Q and A's and a forum and you get most of your answers from there. I also get notified via email when there's a settlement reached.
It was the most flexible payment plan I've ever encountered. They just find out how much money they can compile for you with their own restrictions. Anything that's around $1,000 or more, they really kind of sit down with you and talk you through it, as far as what you should add and what you should take away. Like I had a student loan that I was gonna compile on to it and we found out that the monthly would actually be greater than what I would just pay to student loan if it weren't part of the program. So I'm just not gonna add it. They definitely help to save you money.
They've already gotten settlements with almost all of our debt and that's definitely worked out pretty well. They're very good at what they do. But just like any other debt consolidation or debt relief program, they don't forewarn you as far as what they would recommend you do prior to joining the program, like if you're thinking about changing the vehicle out, buying a home, or moving. That's the kind of stuff you got to find out on your own but that would have been very excellent.
Reviewed Oct. 13, 2020
Great customer service. Very thorough in explaining the process of choosing this journey. Friendly and courteous representatives. Very appreciative and welcoming. I definitely would recommend this company to anyone in need of help with debt. It's great knowing that I'm in great hands to resolve my debt issues with this company.
Reviewed Oct. 13, 2020
Great experience considering the circumstances. Nathaniel ** was wonderful. He was helpful, understanding, patient and made me feel better about the situation. I was hesitant about contacting NDR and now I wish I contacted you sooner. Thank you so much.
Reviewed Oct. 13, 2020
I tried speaking with my bank and explain that interest rates and monthly payments were absolutely digging me into a deeper hole. I got nothing - this is why I contacted NDR. I am new at this but hoping to get out of debt soon and keep on budget.
Hi , thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.
Reviewed Oct. 13, 2020
With a small glitch in our communication, the rep was very knowledgeable, friendly, and helpful. I am looking forward to bringing myself out of my credit card debt. Being retired, I found myself in a little far, and needing to control it to make my fixed income go farther. Thank you NDR.
Reviewed Oct. 13, 2020
I honestly don't know why I took so long to make this decision but I feel so relieved. From the first Representative to the last all that I have spoken with from National Debt Relief have been super kind and helpful and made me feel like I am in good hands! I would definitely recommend NDR!!!
Reviewed Oct. 13, 2020
I was so happy to know that National Debt Relief is helping me resolve my high debt. I'm really looking forward to debt free. I had high credit card debt, and now I know with their help I will be debt free soon.
Reviewed Oct. 13, 2020
I had a excellent experience with your welcome service, and your whole program. The help that I got was helpful. I was given very detailed information regarding the debt that I have. I had questions answer that I needed answer with no problem.
Reviewed Oct. 13, 2020
Vanessa was very nice and helpful. She talked me through the whole process, explaining everything and answering all my questions. The lady at the welcome phone call was nice. I appreciate the help they provided and look forward to being debt free.
Reviewed Oct. 13, 2020
The National Debt Relief team provided a great experience to me while setting up my account. Contacting NDR was complicated for me because of my current financial situation. Thank you, Tyler, for your compassion and knowledge during our initial consultation and afterward. Mona, the best welcome call (kudos to you). You explained the processes of the program thoroughly and concisely. You both made this customer feel welcomed and not as though I failed in my finance responsibility. NDR is a great company, and I'm glad I made the call to help eliminate my debt.
Reviewed Oct. 13, 2020
Louis was very informative, explained everything so I understood it and I feel he is very genuine about helping others which made this process super easy. This was best decision I made to help me with drowning in circling debt and interest.
Reviewed Oct. 13, 2020
The two gentlemen I have worked with thus far have been incredibly helpful and have explained everything well. Thank you! I feel I can trust this company and and thrilled to get out of debt. This company has been open and honest about everything.
Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.
Reviewed Oct. 13, 2020
So far I am pleased with the experience with Nat'l Debt Relief. The only negative was the pace of the phone call - she talked very fast and I had to interrupt her a few times to confirm the information.
Reviewed Oct. 13, 2020
Choosing National Debt Relief is one of the best decisions I’ve made. They were very attentive and were able to answer all my questions and concerns. Honestly it was scary in the beginning when my credit score started going down but once they started consolidating all of my credit cards and the payments started being made, it was so fulfilling to watch my score go right back up. I would recommend them to anyone, just be patient! I was able to pay my debt off in less than 2 years!
Reviewed Oct. 13, 2020
Updated on 10/21/2021: So far, everything is great; however, I do not know which debts have been paid off. At the Global Holdings website it shows balance and payments. However, I found no indication of which ones have been paid off. That would be nice to know.
Original Review: Just signed up. Sign up was easy and comprehensive. So far so good. Service was professional and thorough and courteous. All questions answered in a professional and timely manner. Just started so will know more later. Only took a short amount of time to complete application. Email signing was great feature. Customer rep great and very knowledgeable. Good experience so far.
Reviewed Oct. 13, 2020
Curtis was very polite and helpful and understanding of my situation. I would recommend National Debt Relief to anyone that is having a hardship with trying to keep up with payments. The process took less than 30 minutes and was easy to accomplish. I am relieved to know that I will be out of debt in less than 3 1/2 years.
Reviewed Oct. 13, 2020
It took me a while to get everything together on my end and decide to move forward. Richie was patient throughout the process and made sure to answer all my questions (And there were many). Very friendly and professional.
• Thanks for leaving a review and mentioning our agent Richie. We loved hearing that you were happy with our service. National Debt Relief is always here for you.
Reviewed Oct. 13, 2020
I am extremely pleased with the services I received from National Debt Relief. I was struggling with $21k in combined credit card debt and medical bills. National Debt Relief took all of that debt, reduced it by at least 1/3 and gave me one low monthly payment. My entire debt will be paid off in 32 months thanks to National Debt Relief.
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