National Debt Relief Reviews

POC was very helpful and patient with my call. The Jury is still out on how effective this program will be, but I have hopes that the destruction of my credit rating will ultimately be worth the embarrassment. Very good experience with this company, so far. Both people I have spoken to were both very helpful and understanding.

The whole process was easier than I thought it would be. Everyone involved was polite. The explanation of the different phases was easy to understand. The whole crew was professional and considerate. I have been given the tools I need to see the progress that is happening with my account..

I kept putting off calling National Debt Relief because I thought it would be a hassle and it made me feel like a failure. I was wrong. The agent I talked with, Ms. Imani **, made the whole experience a pleasure and she gave me the belief that with her help I could get out of the hole I put myself into. If you are having any concerns or reservations about calling National Debt Relief, give them a call and don't do like I did and wait. You won't regret your decision. There is a light at the end of the tunnel and it starts with National Debt Relief.

Very helpful, patient people that helped me... take time explaining and go through paper work and tried to find the best solution to my case. Talked to 3 different peoples and all of them are the best. Thanks for the help.

I was very well impressed with the expertise and thoroughness of both agents who assisted me. I can't begin to tell you how relieved I am that I have this option. Nick's voice and articulation of the program gave me a lot of confidence in your credibility. There are so many slick scams online that I really needed that! Anthony just confirmed everything Nick told me and that was helpful as well.

I just want to say thank you all especially Carlos who explained the program to me and gave me a peace of mind so I can get out out of this debt. I do understand that my credit will take a hit for now but in the long run it is going to pay off. Thanks again.

I am very happy with the service that I received from National Debt Relief!! They are very knowledgeable, patient, friendly, and helpful. They explained everything in detail, and they make sure that you understand each section before continuing, and even ask you if you have any questions multiple times before moving forward. And if you *do* have questions, of which I had plenty, they are patient and friendly with their responses and go through everything in detail to make sure that you understand exactly what is, and could be, in store as you move forward. I would highly recommend National Debt Relief to anyone who has unmanageable debt and wants to get out of it without going into bankruptcy. Thank you to everyone I've spoken to for being so friendly and helpful!!

My first call Ms. ** and the 2nd call was very professional, helpful, friendly, knowledgeable and amazing and I feel Ms. ** went out her way to help me and never gave up. She kept in touch with calls and emails. She helped me every step of the way. She's a amazing person. I love this program. Can't wait to move forward. I had a very good & awesome experience. They are the best.

I really appreciate the service that Ray ** provided. I am going through a very stressful time right now, but he really made the process better. He answered all my questions with patience and compassion. I felt like he went the extra mile to explain everything to me. I am very happy with the thoroughness and commitment to helping me. Thank you!

Great customer service from both team members I spoke to. It was quick and to the point and they answered my question with lots of details. They seem to be a great organization/company that truly cares for customers. I am very happy with the service that had been offered to me so far.

Since I don’t have the internet, I can’t get any results unless I call every once a while. But when I call, they are cooperative and tell me what they think I wanna hear. The problem is that I keep sending all this money into my bank, and I have no way of knowing if they're doing what they're supposed to do and what relief I have. This morning, I woke up just before 9:00 and called them when they opened up to find out if they could send me some kind of information letting me know where I stood. By the time that I got through talking to the rep, I got as much as I could. I was also able to change some dates of deduction. I’m saving money, but I’m not sure what happens. But they said they’d let me know when they close the account. So far, they've closed two.

Very professional and thorough and easy to understand - thanks so much for your help. It is very refreshing to be treated with such respect unlike other companies I have dealt with. Every aspect of this program was explained in a very simple matter.

Chris and Mona were very kind and caring of my feelings while helping me through this situation. I cannot thank them enough on helping me get a handle on my debt and still not having a judging tone in their voice. Thanks!

Professional, Knowledgeable, and kind. NDR does everything they can to put you at ease and explain all aspects of the program. The counselors are thorough, and patient, and give you an opportunity to ask any questions you have. Highly recommended!

I'm starting this new program. I hope all will go well. This is a new start for me. Eventually I can make progress with this program and it will help me to make good habits in all I choose. I will recommend this program to who may need help.

Very good service and knowledge. I like the help and how fast and convenient. I would recommend all day. Thanks for all the help and I hope the negotiations work well. I have some unsecured debt I would probably keep me down for a long time.

Our initial rep, Adrian, was outstanding in providing all the information that we needed to understand the program and answering all the questions we had. The professional demeanor that each rep and the company as a whole has shown and provided has been amazing. We are relaxed and confident in beginning the program and continuing on with National Debt Relief.

Very smooth and easy to get started. I thought the process would be time-consuming, but it was all done quickly and in a timely matter given that I’m pretty busy throughout the day. Very helpful people. I can’t wait to get to my finish line.

Carlos and Jaime. I am very impressed with the customer service given by both representatives I spoke with. I give them 5 stars! They both were extremely professional, answered all my questions and completely a pleasure to speak with. I definitely would recommend them to my friends and family for assistance with debt relief.

All employees I spoke with were very knowledgeable and helpful. Made their presentations clear. They took their time and were diligent in making sure that I understood the program and how it works beginning to end. Also very personable as well.

The application process went very smooth and National Debt Relief is there to help you. I had great customer service from the beginning to end of the application process. I would refer a friend to the program. Everything was explained clearly and glad there is this program to help with debt relief.

The customer service I received from Carlos and Natalie was great! They were both empathetic and extremely knowledgeable and helpful, answering all of my questions and explaining the process. I would refer National Debt Relief services to anyone who found themselves in my position.

My experience was awesome. Ahmir ** was really great at explaining and walking me through everything in the process. I'm really grateful for this program and getting out of debt. The other person who called me to get do the welcome call was also very nice.

Paul ** was extremely helpful along with my follow up caseworker. They were extremely polite, nonjudgmental and professional. They have made it easier for me to manage to pay my creditors back without the outrageous interest costs and weekly payments. I am so glad I called them to step in and help me out. Dealing with these loan companies on my own wasn’t an option. I will recommend this company in the future to anyone needing help like myself. Thank you!

Fast and quick service. Professional and very thorough in explaining all details about the National relief programs. Ezekiel ** made the process very smooth and awesome. Thank you for your time. Now onto bring Debt Free in my future. The burden has been lifted off my shoulders.

Thanks for working with us. Ray did a good job explaining and walking us through the required fields. Took a long time to get it done, Several phone calls. Asked for information that had been given to them three or four times, REPEAT REPEAT REPEAT and - over and over again. Same information.

I spoke to 2 associates, Steve ** started the process respectfully and kindly walked me through the whole program. I called back and spoke to a very nice lady and I'm sorry to say I didn't remember her name. She a was professional and also very easy to talk to. Both asked multiple times if I was comfortable with the terms and understanding them. I had a great experience with both of them.

Theodore ** was a very clear and informative agent. 5 stars and kudos for him! He was very patient with the process of onboarding me and covered all the details in a pleasant and very clear manner. I will recommend him to others.

The reps were very informative and made the process easier. They walked me through step by step and told me about every scenario that could happen and how they deal with them which put me at ease. I’m happy that I made the decision.

Everyone I dealt with were very professional. I will be updating through the process. It didn’t take as long as I thought it would. They walked me through everything and explained the process thoroughly. Sometimes things get rough and you need a way out. The banks get bailed out, why can’t we in times of need. Life happens.

The folks I talked to on the phone were very nice and polite. I was helped out great and the people were very nice to me. I would recommend this program to another person. I would recommend this to another person. Thank you very much for helping me out.

I had called National Debt Relief about a year or so ago and was unfortunately met with an unkind agent. This time around that was not the case. I worked with Kim ** and I would recommend her to speak with anyone who is in need of some help! She was extremely transparent with me, kind and helpful!

I received excellent terms, conditions, and in-depth understanding from both Al ** who opened my account and Mr. ** (sp?) who talked to me during the Welcome Call. The gentleman who worked with me on the Welcome call was very clear and had an excellent knowledge of all portions of National Debt Relief and the protections that NDR provided their clients. Thank you.

They provided useful detailed information. They were able to answer all my questions. They were able to ease my concerns about certain things about what is expected of the client and the company. Overall it was a good interaction and experience.

I have to say that Marvo ** was simply amazing!! I was nervous about doing this & he made me feel much better & not ashamed! Then I got Shannon at the welcome call & the wonderful service continued. :) I appreciate the time they spent answering all my questions & explaining everything to me... please thank them again for all their help!

I Would like to thank National Debt Relief team for my great experience especially with Nick and Andrew, they are very helpful and they will find a time for you to talk to them. I personally recommend National Debt Relief to anyone who wants to be debt-free.

My experience thus far has been super. Matthew was the first one I spoke too! He was very friendly and professional. And explained everything clearly. And did not make my questions feel silly!! I don't remember the young lady I talked to afterwards but she also was awesome!! I feel like a lot has been lifted off me!! I hope the rest goes smoothly!!

Representative was very great and thorough. Very satisfied. I am very happy that I have gone with you for my debt solutions. I was very impressed with the way your team handled my case. They treated me like I was a human being. Thank you.

We thank you for your time and help with giving us some relief from our debts! Everyone was friendly and helpful and welcomed any questions we had. It will be so nice to be able to just go buy groceries, without having to get creative with the finances!!

My husband and I talked to Matthew and Allen. They were both courteous and knowledgeable. They took the time to answer our questions and calm our fears about our financial situation. We feel confident that we have made the right decision.

We had a great understanding of what we are signing up for. The call was very clear, we had great time learning about getting debt free and what steps we have to take to get there. Thank you very much.

Everyone who I have been dealing with has been very helpful. Though I thought I would never have to do this in my life. Unfortunately I do. I just cant wait for this to be over so I can get my credit back in order.

We've had a great experience so far. Darnel, NDR's representative who helped us set up this process was so kind and patient; making sure we clearly understood the important points of this program and what to expect throughout the process. We are informed and supplied with the information we need to settle our debt and ease our minds. Thank you, NDR!

So far so good. It is still the beginning stages of this process. I am hoping this goes how the representative makes it sound. The beginning process was very well told. Very easy to understand but of course very nervous about the process.

I had no questions, they explained everything to me very very good. Would definitely recommend to people in debt. It’s definitely a good program. Love it, hope to be debt-free soon. Payments are low enough for me to afford.

This was good for me and my wife, this will help me get ahead. I appreciate the help, thank you guys and I will get ahead now and out of my debt. Me and my wife is happy that we did this and I will let people know what you guys have done to help me and my wife and thank you all.

I had a great customer service rep. She thoroughly explained what was going to happen and what I needed to do. She answered all my questions and helped me understand. Great job!! Keep up the great work. I would definitely recommend this company.

The agents were kind and generous with all the information I needed and were helpful in describing the program the best way possible. If at all possible, I would highly recommend National Debt Relief to a friend in need of help.

Great customer service from beginning to end, they make you feel comfortable and they help out so much. Everyone who I was working with had great customer service and I am very pleased to be working with National Debt Relief!

Needed help and peace of mind, multiple hardship but I work and care about my bills. Taking this step has truly helped. Thank you for being there. Heard from several of my friends about this program. Dan ** was terrific. He really helped me to understand. Thanks again so much.

The people I talked with were very helpful and very pleasant to talk to. My question were answered with clarity. I'm ready to continue my journey with the company and feel confident that the company will help me be debt free.

The salesman and the final gentleman I spoke to, were terrific. They explained everything over & over again. They were very patient with me while I'll accessed the computer and my files. My husband has a hard time hearing and they very patient with him.

Everyone was helpful and very friendly. Also, sympathetic to my particular situation. I can breathe again and a new start is on its way. Thanks, National Debt Relief! Overwhelming debt is harmful and extremely stressful, but they guided me through the process and my future is looking brighter.

Both Antonio ** and Brenda were so helpful in getting us enrolled in the program. We were so stressed over the debt we were under, and Antonio worked extremely hard to get us approved. Brenda was so friendly on our welcome call.

I worked with two separate people and they both did a fantastic job with walking me through my road to financial relief. I have a great understanding of everything that will be happening and I’m excited to start this journey.

I heard about this program on television. I hope this program can help us get out of debt. The way it was explained to me, it seems like a very good program. It says I can be debt free in three and a half years.

Everyone has been very helpful and I would recommend the NDR to a friend. I highly want to thank Jose for being able to answer my questions and being informative in every way. I am looking forward to working with NDR to alleviate my debt.

Signing up was pretty easy! My account manager (Safia **) helped me through the process and explained thoroughly everything I needed to know. In the end, I will be debt free sooner than later and for less than what I actually owe!

I had a great experience to have someone helping me to control my debt. I started getting stressed every time I saw my credit cards maxed out. I didn't think that NDR could help me because I had tried to get a loan but couldn't get one. Thank GOD for NDR.

Very informal and caring. The process and going over documents was a little long but way worth it for someone who may have questions! I would recommend them because the payment options as well as for anyone trying to make things right the process will be way worth it in my opinion!@

Clear, courteous and knowledgeable representatives helped me understand the process to make an informed decisions. They were able to answer all of my questions and applied no pressure to enroll in this process. I would definitely recommend to a friend.

Their reviews were pretty decent and they offered what I was trying to get. They made me feel comfortable during the process. Everything was going good, except for the amount of time they said the credit score should start going back up. It kept going down. They told me within six months, my credit would completely drop, and after six months, it would start going back up. But it didn't. It took over a year for it to even start going back up. That's one thing I was kinda disappointed with. I stuck to their deal because they told me not to draw any credit or get another credit card for X amount of time. I didn't do it for almost a year. I paid them about $200 every two weeks. I'm getting things paid off, and it has relieved some stress.

My husband and I just signed up with National Debt Relief. Shannel was awesome!!! She helped get us set up and explained everything. She was so patient and understanding and made us feel so much better about our situation. We are so excited to that there is someone willing to help us, not only get out of debt but to also help us learn how to live debt free. Camilla did our welcome call and was also great. She walked us through finishing our set up and got us off to a great start. We can now sleep at night knowing someone is helping us deal with this problem and we have someone to talk to. Thank you.

Thank you for helping me get to the road to recovery. It took me many sleepless night to make this decision and I know in the long run it was the best choice. Everyone involve making this happen we’re professional, knowledgeable and made me feel worried free. Again thank you all.

The application process was explained thoroughly and we were treated with the best professional and courteous representative, Ash **, he answered all our questions. The welcome representative was very thorough and helped us understand the legal support program and the fees that were included in program payment. I would recommend National Debt Relief to anyone that needs help consolidating their debts.

Lindsay ** was patient, informed and creative. All customer care interactions have been top notch. Paperwork was clear. Only wish we could have contract etc in advance so we could read it all word by word. Doing it online while on the phone is difficult. But it was good. We won’t be debt free when done but better off than now.

Aloha, I am grateful to everyone that was involved in helping me through this very difficult process. It is with much embarrassment that I have to succumb to this way of getting out of debt that I am responsible for. I am first and foremost a parent and have always tried to help my family with their finances, much to my own detriment. In the last few years emergencies beyond my control occurred to which I found my self having to overextend my credit cards. One big expense was when my youngest sister was diagnosed with Alzheimer's and was found to be living in conditions that was inhumane.

Mr. Steven ** was amazing! So were the people (Client Success Team) I spoke to during the on-boarding process. It is my hope that I can overcome the financial challenges that I have experienced since getting divorced. I appreciate the care I have received during this time challenging time.

They were very helpful. I am still waiting for the package of information so I will have a physical record. I think the program that was laid out sounds like it will help me and my situation so that I can solve my debt position.

Always available to answer any questions very kind. Dwayne was amazing and called when he said he would. He answered every question and explained everything so there were no questions or concerns about the process. I would recommend anyone to work with this company. Great great customer service.

Great customer service, they seem to be truly interested in helping us to get the control of our finances back, has been a great experience so far. I really recommend their services, seems very knowledgeable and friendly. The option of legal services is highly recommended also.

All representatives were extremely knowledgeable, very thorough and helpful, explaining every step of the way. The process was simple, stress-free and did not take long to set up. I would highly recommend National Debt Relief to anyone looking to consolidate debts.

I was completely satisfied with the service provided and the explanations given in this program. Each step of the process was thorough and the help provided by every member including the welcome phone call was helpful. The emails and packets provided gave me a complete description of the program summary and the responsibility associated with this program.

My experience was extremely positive... The 2 people that guided me through the enrollment process were VERY professional and helpful. I was so relieved and reassured during the whole process. Job well done! Thanks So much!!!! I would encourage anyone with debt to give them a call. This will change my life for the better. It can change yours.

Both Christopher and Amanda provided exceptional customer service. They provided excellent information and never made me feel negatively about my current financial situation. I will be highly recommending this program to anyone else that may find themselves struggling with unmanageable debt.

I am overall thankful for National Debt Relief and the two representatives that helped me through this process, they were very helpful, extremely nice and made me feel so at ease. I will and have recommended this company to my friends and family because I am so pleased by the results I received. Again thank you so much for your help. I am so grateful for this! I feel a huge weight has been lifted off of me, thank you???

I was at a point in my life where I needed to deal with debts in a way that was responsible and that didn’t hurt me like going into bankruptcy or things of that nature. I’ve tried other consumer credit situations in the past and I just decided to pull the trigger and give NDR a shot. They came highly rated from the Better Business Bureau and other places.

I enjoyed talking to the associates on the phone. It was a lot more info than I expected but I’m glad that I found this service. I could have reviewed the info myself but would have still had to review all the info with an associate to make sure I understood.

Adam made this process so easy. I had been struggling with this debt after a love one passed away. Didn’t know how I was going to get through this but now I have a new outlook in life of being debt-free in less than 5 yrs.

The gentlemen Kenny who I will be working with is absolutely fantastic, he gave me so much information to keep me informed about exactly what is going to be happening and he did it in such a simple and easy to understand way. He is incredibly kind and friendly, I’m very excited to be working with him!

The Representative with National Debt Relief was so patient and very thorough. Answered all my questions and eased my concerns. Assured me that the program would help me to resolve my debt. I am excited to get started and will be happy to finally become debt-free.

This process has been really easy and everyone I have worked with so far have been amazing. Everything has been made clear so I understand the program and feel very confident and excited that there is something that can help me work on my debt.

Both Leon and Nicholas were wonderful. My husband and I were treated with respect and kindness. Finally, people that understand that unexpected life changes can cause your life to fall apart. Thank you for your kindness and treating us like human beings. I literally cried.

Both ladies I spoke with during my process of setting up my account was very helpful. They were thorough with explaining everything to me and answered any and all questions o had with confidence. I look forward to communicating with anyone throughout my journey on this program!

Thank you again for taking a lot of stress off my back. This program allows me breathing space and an affordable resolution. My 2 agents were the best. Gary ** and Jay ** deserve a 10 ( on a scale of 1-10).

Team is very helpful on all the details to get me out of debt. They were able to explain everything upfront. I am confident that them being able to stay in contact with me and my creditors and it is easier to go about daily life knowing I'm gonna be free of debt.

I spoke with Marissa ** and also to Kiera ** and both were very good at their jobs and they were kind and courteous and very patient. Helped me to understand every bit of my agreement and so very nice. Thanks for your time.

Information was confirmed by a second call to ensure we understood instructions. In our initial telephone calls we never felt pushed to make a decision. Tiara was patient and provided an answer to all our questions. We were hoping that our repayment would have been less, since we have reduced our expenses to the bare minimum.

Jason and Kathy were both knowledgeable and set my mind at ease. They made sure I understood the debt relief process and how it works in the long term. I was glad to have assistance with dealing with my debt.

Marcus and Tina were extremely helpful and made this easier to understand and comprehend. Looking forward to working with National Debt Relief to solve my problem. This will make my life a lot easier to deal with. I would like to thank everyone who helped with my problem.

Was helpful! Somewhat sure I am doing right thing! Very hesitant about going through with this! Hopefully, it will go as smoothly as they seem it will be! Very patient going over info! Thanks! Wish me luck! I need it!!! Hope it goes fast!!!

Excellent customer service from startup! Hope the whole process is as great. Forms were simple and easy and explanation from staff was clear and they assured me they would be there for me. I felt less stress going into this for the exception of future calls from creditors. But they told me that is to be expected but will get better. Thank you.

Very nice and helpful helped with my questions and debt issues. My cousin told me about it. Emails and calls very helpful. This will help my husband and me out and would recommend to anyone with this debt relief program.

All questions answered gave much clarification and confidence to my current situation that I did not have before. Greatly appreciate National Debt Relief and their customer service support staff. Great job! Definitely will recommend in the future if any friends or family need assistance.

I appreciated Lia and her way of helping me understand the process and complete the forms. She was very patient answering my questions. I have never dealt with such a considerate employee over the phone before. She was kind and knowledgeable in the process and made me feel like I was an important person even though I seemed to interrupt her on several occasions.

They are great to work with so I’m hoping I will get the relief I needed to get. I’m starting out, it is some work to do on our part but they have been friendly and considerate what we need to do. They are amazing! Thank you.

I thought Reginald ** was very knowledgeable about the services National Debt Relief offers and was persistent about my understanding of my rights. I felt he was informative, thorough, and the process was seamless. The female I had my telephone interview with was also pleasant and seemed to have been familiar with the contracts and services.

I just started with the program and so far everyone has been very friendly and understanding. The program was thoroughly explained to me including the pros and cons. I look forward to working on getting everything back in order and moving forward.

Very helpful and genuinely concerned. I would highly recommend National Debt Relief to friends and family who are in true need of financial help. My situation was unbelievably painful and I could not pay these monthly payments and debt. I truly thank National Debt Relief for the help I am getting.

On a scale from 1 to 10 you are a 10 in my book. It was a real pleasure dealing with everyone that I talked with. Very friendly and courteous and seem to go out of their way to make sure that I was understanding what they were saying to me. Thanks.

I'm very satisfied with the service I was received. I needed additional help and guidance through the process. I got the help I requested. I explained my situation and was happy with Keith and the other people for being so kind.

I've been trying to take care of my debt for a while. The relief team was knowledgeable, friendly and patient. I have a stutter and it worsens on the phone. Knowing there is a program like this gives me hope for the future. Thank you!

Very good to work with, makes sure you know what you are doing and how it's getting done. Excellent to work with step by step, would recommend to anyone hoping to get out of debt using this method to reduce our debt.

Thank you both for helping me through this process. It was a pleasure to talk to both. I am glad that I found the site to get all my bills paid without any problems. My son, daughter-in law will be glad.. Sincerely Lavoy **.

I appreciate the help and great customer service I received. The representatives were very kind and informative. The representatives made the process easier and now I feel better about managing my funds and my future. I would definitely recommend this program to someone in need.

Very pleasant representatives that's easy to understand. I was shopping for a loan when one of these loan officers suggested NDR and transferred me. I didn't know you existed and before I knew it I was signed up and surprised how the pressure I was under subsided! I was spending all my time trying stay ahead of creditors but was making no progress. Budget is still tight, but I feel like I am lucky to have your help. Chantil & Anna are great.

All of the specialists were very helpful and knowledgeable. They took their time and explained every detail about the debt relief to my understanding. I will definitely recommend National Debt Relief to anyone that is looking to pay off their debt.

Thank you for well-trained employees. I have some peace of mind now. They are also so respectful. We dealt with Sam ** and he is amazing. Give him a raise. ;-) I also just spoke to another one of your employees and she was so kind. This isa big decision and your employees have made it a lot easier for me and my spouse.

I feel the representatives I spoke with were knowledgeable and were able to assist to give me a peace of mind. I felt like I would never get ahead and was drowning. Now I have a goal to get debt-free.

Christopher ** was extremely helpful and personable. He made sure I had a clear understanding of the entire process, and explained everything so well I barely had any questions. He made me feel very comfortable about the entire process and assured me I was in good hands. I appreciate him making this a lot easier of a step in the right direction. He really made the whole situation a lot more bearable for me and really made me feel like I'm making the correct choice here. I'm extremely happy to have him as my rep.

Al ** and the welcome call agent were extremely courteous and helpful. They explained the program in depth and all the steps needed for the program. They explained all the paperwork and showed enthusiasm in helping me become debt free.

I was very pleased with how the on-boarding experienced was. Both agents were very pleasant and professional with helping me get the results needed to become debt free. I am hopeful of this outcome and hope that my debt will be released and I will be able to have a fresh start. I am also pleased with being able to speak with someone and not having to wait for a phone call. They are there when you need to speak with them which is quite helpful.

It took me just a few hours to get all signed up and ready to go. I had been working with another agency since early January and was still not signed up. Genevieve was great and so was everyone else I spoke to!!

Everything was very well explained and my assigned agents were very helpful. I was helped to find the best plan for my circumstances and did not feel at all judged for needing help with my debt. It's nice to have a plan to become debt free!

These people are vultures who pass you off to a 3rd company that charges you an additional 25% on top of the over 50% they charge. They will never return any emails for any reason other than those connected with them collecting their fee. DO NOT USE THIS COMPANY. You are way better off contacting the credit cards directly and dealing with them directly.

Gary ** has been absolutely amazing through this whole process. So unbelievably grateful for all his help. Karen was great as well when I did my call. Thankful for this program and the freedom from debt it is giving me!

Very helpful and attentive. They took a sincere look at my situation and gave me options on how to deal with it. Then once I made the decision to follow their advice they put those ideas into action. I feel very comfortable and confident that I can get out of debt thanks to National Debt Relief.

My experience with the representative was excellent. She make sure I understand everything and answered all my questions. She made everything clear and communication was excellent. I never had any hard time understanding her. They are excellent as they are. There's no need for any changes or improvements. I am satisfy with their service. Thank You.

Angelic was extremely friendly and helpful. Explained everything. Called when she said and was patient working around my schedule. I received emails that were easy to get through. And the lady who did my final call was also so friendly and helpful.

I found myself in a hard situation with a mountain debt after being unemployed for 5 years. I thought I could manage it, but I couldn't. I went back and forth with the idea to file bankruptcy or debt consolidation. I finally took a leap and called National Debt Relief. Tashana ** was amazing! She took her time and went over every single detail, answered all the questions I had, and never made me feel bad for needing help. I then spoke to Taylor for the welcome call. She too was amazing and answered all of my questions. I am so excited to be on this path to become debt free. Thank you!

The team provided me excellent service and was very caring and helpful. They had my best interest in mind and went above and beyond to help me with setting up my debt relief program and answered all my questions and put me at ease.

Very satisfied with service. Would recommend service for anyone going thru a hardship like my wife and I have gone thru. I am excited to be debt free in 46 months and am very satisfied with the representative that assisted me thru the process.

Had a very good experience with everyone I spoke with and everything was clearly explained to me. I am so thankful for all the help given to me by Alyssa **. Her professional but relatable personal experience made the process easy.

The people on the phone went into great detail to tell me how it went and what to do. I would recommend National Debt to anyone. I like how they will help me get out of debt. I praise the woman on the other line.

Amazing service. Everyone was so patient and explained the whole process. I feel as if this is going to really help me have a better life and get out of debt! I had so many questions and each person I spoke to was more than patient and happy to answer.

Happy they were able to help me. Very thorough and professional. Wasn’t sure who to turn to and searched and found out they were the most recommended for debt relief. I am looking forward to being debt free! It is worth the time and effort.

Thank you for helping me through this process. You were very helpful in explaining the paperwork. I am grateful that I will be able to communicate with you all. I look forward to being debt free. Thank you, Rosario

I investigated some of the other companies and I saw National Debt Relief on TV. They had very good reviews and ratings, which was why I made my choice. We signed up and they went through our accounts. Then we talked about what the average debt was, the amount of debt and that they could get us out of debt within 48 months. We've been with them for about six months and they've done right by us so far. They do well on everything that they do and have settled some debts. If you're going into the program, look around and make sure of who you choose. Ask any question you feel like and go over it again.

I have tried to use debt relief programs in the past, but they weren’t as economical as National Debt Relief. And I like the way that everybody works together to try to get the payments to the creditors as quickly as possible. The only thing that made it rough was that I became a victim of identity theft and everything kinda had to be put on hold so I could get a little bit better on my feet. But the people at NDR have been very open-minded and accommodating. They said what they could do but the payment was still 300 and they got it down to 200.

They are professional, transparent, thorough, informative, and they put me at ease that I was making the right decision. I like the way the program works. I like that the money I'm paying each month is being transferred to an account under my name and is still my money until it's used to settle with one of my creditors.

So far, I am very happy with the service provided by both reps (Andrew & Amanda). They made me feel comfortable and reviewed the process in debt with me. I am confident this program will work for me after they put my mind at ease.

Your detailed support is excellent you are upfront about what can and cant be done. I am glad I signed on to your website but it is thanks to your support line that it makes a big difference. They are helpful understanding and detailed.

I can't express how much the two gentleman that helped me, Justin and Tony, just how great they were. So helpful and patient. They are great at their jobs and this has been a great experience! Thank you National Debt Relief!

This company has great customer service. Everyone has been so helpful through this experience. We can’t wait to be debt free and stress free. Thank you all so much for your program and help, we appreciate you more than you know.

I came to NDR for help with looking for a better option to become debt free. I had this cloud over my head for three years, and enrolled into another debt consolidation company, but saw no light at the end of the tunnel. Thanks to Chris at NDR, he explained the program I was in with the other company was only lowering my interests rates and not cutting down the actual debt. NDR was able to provide me with an end date to when I will become DEBT FREE, and they were able to work within my current budget to make payments. I feel so much better now that I have a better plan.

Mario ** was well knowledgeable in every aspect of what National Debt Relief offered. He broke down everything, down to the smallest details. I would recommend his services to anyone. I’m thankful I took the first step to releasing myself from hardships.

Everyone has been professional and easy to deal with. I received my first call within minutes of sending in my request for information. They have patiently answered my questions. I feel very good about this company. I hope the service continues to be easy and "painless".

This experience was easy and greatly appreciated. Staff was well versed and very helpful. Courteous staff members and was able to educate me in the terms and conditions of my plan. Thank you for lifting a weight off my shoulders and good luck in settling my debts.

I was very pleased with the service. Lee was the first rep I spoke to and he made me feel comfortable and at ease with the whole process. The second gentleman that I spoke to was friendly as well. I'm very pleased with the process so far.

Jalena was great and friendly and did her very best to make sure I understood the process. She went through the contract with me line by line and talked me through every single one of my questions. When it came time for my welcome call, everything was again explained to me clearly and I can't wait to get started.

Really it has been a good experience. Everything was explain very good. I really enjoyed the way I was treated. When we called we got answers. My wife said she had a great experience. Every thing was great. Thanks.. On a rating from one to ten I would give you a ten.

Everyone has been wonderful. Explained everything to us. Made it easy to sign up from the beginning, they never made us feel bad over our spending and really wants to get us back on track. I wish we would have started this sooner instead of fighting to stay ahead thinking we could get ahead.

Great customer service. They were kind to me & understanding of my situation. They helped me quickly in getting enrolled in the program. Hopefully will be debt-free in almost 4 years. I'm very happy with NDR. I would give them an A+ & recommend them to anyone drowning in debt.

I really appreciate the care and concern NDR has for my credit and finding the best method to repairing it. They were very explanatory with everything they had to offer and how the process works. I will definitely recommend NDR to anyone I come across who may need the same help.

The stress of my debt was causing a lot of problems in my life. I honestly didn't know what to do next, but it got to the point where I had zero money left. I called and got a response right away. They were tenacious about continually calling me back, told me about the program and I was really excited to get in the program. Already, I feel like a huge weight has been lifted.

I was greatly hesitant to make this step toward debt resolution, but Wesley ** and Andrew ** were so kind and patient... explaining everything in detail and backing their words up with communications that I could study. The process was very easy to comply with and NDR seems ready to take the ball and run with it as soon as possible.

Colleen was very helpful with the whole process. She was patient and kind and allowed me to ask questions. She was also very knowledgable and was willing to talk with me on my schedule. Monique was my welcome call person and she was terrific as well. Talked me through the process and answered all my questions.

I had a great experience with both National Debt Relief reps I spoke to. They made me feel at peace and well informed about my decision for NDR help. They were polite and respectful of my situation and ensured me that I was making the right decision and that NDR would be with me every step of the way to my financial freedom.

Everyone was very courteous and concise. Everything was fully explained. I appreciate not having to struggle to understand someone with a foreign accent. Thank you for your assistance through this very difficult time.

They were very helpful and advised me on a lot of things I didn’t know about. I am extremely satisfied and thankful, to me it’s a second chance in life! They were very polite and answered all my questions.

Very professional and they truly act like they care. I was very nervous to take the first step but I am so happy I did. They explained everything in detail. Did not feel pressured at all. Jay ** was exceptionally wonderfully. I recommend this to anyone who wants to because debt free!!!!

The staff is very helpful and knowledgeable and understandable. They help me to walk step by step on my papers and they explain very well to how it works and what are the policy. I am so thankful to this program that way I'm can able to paid off my debt.

I had a great experience with the Shannel, she really went through every question and doubt I had. I know this program will be great because I do not have any questions since Shannel was there to take it through every step of the way.

From the very first moment they start asking questions, you can feel they really want to help you get out of debt. They are the real Heroes nowadays. Great Customer Service, Digital savvy and follow ups on point. All I can say is thank you!

I'm highly pleased with your customer service. Every single one of your representatives teated me in a kindly and understanding manner. They were very thorough with their explanations, and they were also patient when I had questions. Overall, they gained my trust through their conversations and professional service.

It was a very smooth process. I never felt pressured to do anything and all my questions were answered very well. I was always called at the times I requested and everything went so seamless. I look forward to being debt free.

I worked with Tasha ** and Whitney **. Both employees were very pleasant and very informative. I was very satisfied how well they explained all the information needed to make this very important decision. I would highly recommend this program at this point. It was nice to talk with Tasha who understood our situation once I explained everything to her and helped me understand the best course of action for our situation. My husband and I felt your employees are great listeners as well as being able to answer all questions. I would rate both very high. They made it easy for me to discuss a very difficult situation. Thank you.

Was very great and warming to sign into program. They are really trying to work with you to get you in the best possible position with debts. Walk through every step with you to make sure of understanding. Answer every questions to make sure you understand.

This company will work with you and are very nice people whom explain everything. All information is needed when you ask. I never knew how to get ahead on bills and they are willing to help discuss any questions ask.

They were very helpful in helping me understand how it works and how to get started. I like how you can contact them and they give all the resources to handle everything you need as well as be there for you when needed.

Very very good for me. I proud of the customer services, they help me to go through process step by step. I'm really appreciate that and I don't know why I wasn't listen to Mr. Taj ** last summer. Thanks.

Very helpful - staff kept a good sense of humor to deal with a million questions. Would not have been able to negotiate the various documents without guidance from staff. Please add page numbers to the agreement so the reader can follow what staff is reading.

Very servile, and informative. Listen well to assist problems. When calling for information they were prompt, and asked if my questions was answered. They were never rushed to get me off phone. It appeared that they had specialist in each area of customer needs.

The process was easy, I spoke with Kester and all of my questions were answered, he was very informative and helped to advise me. The steps to start the program were very easy. I finally feel relieved that I can trust this process.

Updated on 03/16/2021: I've been very satisfied. I went in there with $29,000 worth of debt. I'm down to 20,000 in a year. They've done a good job in dealing with my creditors and I've not had any dunning calls. They have handled all of that for me very well.

The way National Debt Relief’s program was structured made better sense for our particular need. When I enrolled with them, they contacted my creditors and set up the program from there. We started accruing funds and then, they started handling things. So, I have no complaints. Their customer service reps have been very good. There has been a couple of things that popped up and I sent an email or opened a ticket and by the end of the day, I got a resolution. So, everything seems to be on the up and up. The program was estimated to take three years, and I like the convenience and the ease in which things has been handled by NDR.

Each and every member of the customer service team was extremely helpful through this process. Very thorough with explanation. This process can be complicated and difficult to understand... I walked away feeling confident in this solution. I am excited to start this journey to being debt-free.

National Debt Relief specialists, supervisors and support team were very supportive and encouraging. They tried to calm my fears and anxieties about entering their program to resolve my debt. They responded to my emails and calls promptly and explained the program fully.

Excellent service. Very knowledgeable staff. Very polite and helpful, guiding us through every step. They had lots of patience with helping us travel through the process. I would highly recommend them. They were able to take of everything in one day. They answered all of our questions and explained everything.

I can't be any happier with the results and such pleasantly reception from all of the staff. I am so very pleased with the results. I will be happy to refer my friends and family. I feel safe and secure with my decision.

Your services is excellent and found your staff very helpful and courteous. They made me feel very comfortable as they go thru the various steps of the procedure for enrolling in your system. I will not hesitate to recommend your company to people who will be in the situation as mine.

Customers service was able to explain the program full and comprehensively to me. They explained how the program works. They informed me how it is going the affect my credit negatively in the short as well as the long time benefit.

The debt specialist, Abigail **, explained the process thoroughly. She made sure I understood what I needed to do and helped me sign the required forms. Abigail is very knowledgeable and easy to work with. I also found Stephan ** (welcome call) to be helpful. Both Abigail and Stephan were able to answer all of my questions. I chose National Debt Relief because of the high satisfaction and BBB ratings. I would certainly recommend this company to anyone seeking debt relief.

I was very stressed, because I couldn't send more to pay my bills. Your company is the best with lots of experience and very human, caring personnel. I felt less stressed and more relief after my talk. I'm very grateful for your help. Thanks so much.

The experience was good and very educational. Thank you very much. Would recommend this to anyone with the same troubles I have. I know this will work for me. If someone needs help, this is the place to contact. Again thank you.

Everyone has been very helpful and nice to me. I am looking forward to being debt-free in the future. Both people that I spoke with answered all of the questions that I had. This has been a positive experience.

All contacts were very concise and professional. I came away with complete understanding of the process. They walked me through all of the details and I felt very knowledgeable and the end of the process. The agent was thoughtful and understanding. Thank you.

All I can say is that it wasn't an unpleasant experience! I am looking forward to working with National Debt Relief to resolve my debts. I really have nothing else to say. I don't have enough information to include any more details! Thank you.

So far my only experience was the onboarding process, I continue to remain skeptical of all this due to the many negative reviews I saw on BBB... However in terms of customer service so far, everyone has been excellent and I really appreciate that and continue to hope for that as well for the next 42 months. I really want this to truly be a great experience and really need it to be mentally and emotionally for me. Thank you so far!

Everyone was very helpful and made this experience as stress free as possible. I would recommend this program to all of my friends and family if they were in this position! Living on a fixed income has really been a struggle these last few years.

Krystina ** was the representative who helped me all throughout, she was very nice, helpful and accommodating. She assisted me in any way she can and very knowledgeable in what she does. Andrew was the one who helped me with regards to welcome call, just like Krystina, he was also very nice and very helpful. Overall my experience with NDR is excellent, they do provide quality service.

It's very easy to speak with the agent. My first contact was Que **. Pleasant and gave me time to really think first and make sure this is what I wanted to do. Willing to help.Very prompt in my return call. Very easy to contact Customer Service. Pleasant and willing to help.

Both of the gals I talked to were very friendly and polite. Answered any questions I had. I will be glad to get out of the hole that we are in due to medical bills and things needed as my wife has been fighting illness for well over a year off and on.

So far I've had a good experience with everyone I've talked to on the phone. They have explained things very well and answered my questions. Everyone was very pleasant and easy to talk with. I am waiting to get my paperwork in the mail.

Excellent service from everybody I spoke with. Ray was our Rep. and he did an excellent job setting out our account to be able and get out of debt. I would definitely recommend it to anybody. This is reliable and trustworthy company.

I appreciate the professional yet very kind and understanding way the gentleman exhibited when handling my case. Thank you. I will share my experience with friends. I also have a Facebook account and I will share my experience with Friends on Facebook.

I was very pleased with the help I received. Gary was very helpful and explained everything. Gary took the time to go over everything and was always asking if I understood it and had any questions. I was never treated different for being in financial debt. I am glad I made this choice.

I was having trouble making payments. I ran up credit cards and having a lot of difficulties paying my bills and having nothing left over to live on. National Debt had the best reputation and everything went well. They called me when there was a settlement reached. I appreciate what they've done so far and look forward to having more of it resolved.

Looking online, I found National Debt Relief and did some research and had a better feeling for using them. The application process was easy. They gave us a good estimate of the length of the program based on our ability to fund the payments to the different creditors. They also did a good job explaining what to expect as far as dealing with creditors and how to get the program to start working for us in the paperwork they sent out and the initial discussions. Earlier on, we were working with a specific person, and now we just get whoever is able to answer questions. But their customer service is quick to respond and give good explanations. They've got their call center all the time and they're quick on emails also. However, it would be helpful if they explained the process a bit better. It's a little different from the way we understood it going in, but it's still working fine and about half of the debts have been settled at this point.

I am pleased to say I am very satisfied with the Initial contact with your Customer Service group. They were very informative and answered ALL my many questions. I hope this relationship will continue during the complete process. I am confident it will.

I am so thankful to the National debt Supervisor, Mr. ** who helped me through the process on how to overcome and manage my debts. He explained to me step by step all the details and informations that I need to know including how they make negotiation with the creditors, legal security, payment every 2 weeks for 40 months. Everything was explained well. He spent a lot of time in explaining and answering questions. He is smart, hardworking, knowledgeable and a very nice person. My rating for him is Excellent performance. I also spoke to another representative in the the welcome team, Ms. **. She is a nice woman and smart. She answered my questions very well and she helped me in completing the process. My rating for her is Excellent performance. May they will keep their great job.

Hello, I’m a brand new client with National Debt Relief, and I have no doubt that they will handle my situation quite well, I’ve heard their the best in the industry, I’ve recently spoke to a few of the people on the phone that work for the company and are really great, very polite and are highly experienced, if you have a debt situation I encourage you to call, you’ll be glad you did...

My Debt Relief Specialist (Darnel) was very professional at explaining the entire process and allowing me to ask questions, as well. I decided to choose this program to cancel my credit card debt and increase my credit score. I cannot be happier, since I know I am in good hands! I agreed to pay a monthly plan that will help me be debt-free in 2 years (or less) and cannot be more determined to do so. Thank you, National Debt Relief! I am glad I made the right choice in selecting you!

My girlfriend started with National Debt Relief and then, she brought me on. I like to break down my credit card payments and get rid of the whole outstanding debt that I had. If anything was over $500, I would give it to Debt Relief and if it was $300, I'll try work it out with the client and try to get it paid down myself. So, I’ve done well to get my credit score up to about 25 points with NDR’s help and everything has been perfect.

My experience with National Debt Relief is amazing, they have nothing but friendly, people working for them who are all very helpful and patient. I'm very thankful to be a part of this program. I am one to ask a lot of questions and every person I talked to was very polite and knowledgeable.

The process was easy to follow and they walked me through every step. We look to save a lot of money and getting out of debt. Very happy. I would definitely recommend National Debt Relief to anyone who is having difficulty meeting their monthly bills.

Hands down one of the easiest and friendliest people to work with....highly recommend. Adam was very receptive, responsive and easy to work with. He made sure all of our questions were answered and he followed up exactly when he said he would.

I was extremely pleased with the process. I feel confident that I made the right decision. Paul ** and the welcome team were awesome. Thanks to your dedicated staff, I feel that my debt issues will be resolved without incident.

I was extremely skeptical about this even in the last but I am happy I finally went through the process and listened! Everyone I spoke to has been wonderful! The amount of money that I will be saving is a plus and will help my credit greatly!

I contacted National Debt Relief after researching debt relief companies on the internet. Their representatives were knowledgeable and professional. They explained their program thoroughly and were very patient in answering my questions. I have just started the program so I have no results to report at this time.