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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 83 Reviews 16035 - 16235
    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2020

    We were treated with dignity and respect. All of our questions were answered directly. Every detail of the program was clearly explained. We were given time to carefully read over and consider every aspect of the program. All of the return calls were very clear and each call was explained as to what the call was for. We were given time for questions with each call.

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    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    She was very nice and informative. She answered every question thoroughly and always explained everything that she was going over. She gave us numbers to get in contact if we needed anything or if we have questions. We are very pleased with the services.

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    Verified purchase
    BillingRates

    Reviewed Feb. 19, 2020

    Very satisfied. Very aware of my biweekly payment. Happy to out of debt. Happy to have low payment. I'm stress free, have counseling, have a lawyer, no more high interest. I can finally enjoy my life with worry about my bills.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Called because we were at a point we didn't know what else to do. Both representatives we spoke with were kind, knowledgeable and nonjudgemental. Treasure ** explained the whole program to us in an easy understandable way and advised on which program to take.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 19, 2020

    The Welcome Call was professional, informative, and transparent. I felt comfortable when everything was explained to me openly and in detail. All of my questions were answered completely and with enthusiasm. Overall, it was a very pleasant experience. Thank you for the help! I am excited to be enrolled and on my way to becoming debt free!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    Joining experience with National Debt Relief was quick, easy and pain free. All the people that I talked with were helpful, friendly and knowledgeable. I will finally be able to get some peace and not continually stress each month. I am looking forward to working with this company.

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    Verified purchase

    Reviewed Feb. 19, 2020

    Based on my financial needs this program worked well for me. I am looking forward to being debt free in the near future. This program will enable me to be in a position to save for the future and make better financial decisions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Great customer service, made us feel we are not alone in this process. Very attentive and patient to all of our questions and concerns, very detail and thorough from the beginning making things much easier and made us feel confident in this decision to enroll into the program. Thank you.

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    Staff

    Reviewed Feb. 19, 2020

    Everyone that I spoke to today were so friendly, helpful, and patient! My mind was finally put at ease, knowing I was in the best hands possible to relieve myself from my debt! I know that I have a big responsibility, but I also know that I have wonderful people behind me to support me whenever I need them.

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    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & Speed

    Reviewed Feb. 19, 2020

    The process was quick and easy. All of my questions were answered on time and were understood by me. There are a lot of scams going on right now where you have to send money to get your relief started only to never hear from the scam company again, National Debt Relief is not one of those companies, I was never even asked by National Debt Relief to send even a penny to them during the process. Overall as stressed as I was going into this I came out very relaxed and relieved. If I would have went another route I would have dug myself an even deeper hole in debt.

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    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2020

    I was being hounded by creditors and they had begun non-stop calling the CEO of my company. I felt so embarrassed! It wasn't a matter of not paying the debts but a matter of needing more time. The relief I felt immediately in having the security and experience of National Debt Relief was great!

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffTransparency

    Reviewed Feb. 19, 2020

    Both Tyler ** and my welcome phone call person were excellent. Tyler's explanations were concise and easily understandable as were the welcome persons. Both were very understanding when I had to interrupt a couple of times to handle a situation with the Alzheimer's family member living with me. They made a process I was dreading much less complicated than I thought. My circumstances have changed but I didn't want to file bankruptcy. I was raised to pay my obligations and this enables me to do so. Thank you both.

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    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Both representatives were great! They both were very knowledgeable and insightful to any questions I had. They walked me through each phase step by step and were patient with me if I had to store them and ask a question.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    The telephone conversation with the agent was very informative helpful and understanding. Her compassion and professionalism was pleasant to work with. Everything went smoothly and was time sensitive which was appreciated. Thank you for helping in this difficult time in my life.

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    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    So far, everything's okay with National Debt Relief. The negotiator has been good. They're doing about the best they can with what they got to do with. I got one paid off and we've got three more that they're supposed to start working on. I just live day-to-day, just kicking back. I'm 72 years old and I'm still working. I got a good job in an oil field. I just know I got in debt that I couldn't handle and I got a hold of National Debt Relief, and they've been keeping it shut up and taken care of. They're good people. I believe in them and they're doing a good job.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    Josh was a huge help and made the process easy to understand. The customer service is excellent. They respond quickly and really care about their customers and helping them become debt free. I look forward to working with this amazing company. They are life changers!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    My experience was very easy and the team did not make me feel as though I had failed. I would recommend you to everyone. The process was simple and complete. The calls were quick and were able to find all my debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I have so far had a positive experience with everyone that I have dealt with over the phone. Johnathan ** was my first point of contact and he was extremely knowledgeable and helpful. I am so happy that I made the first step to financial independence.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 18, 2020

    They were great, especially from the very beginning with Britney ** who walked me through everything, even a pretty week signal on the phone she was super patient with me and put me at ease because this debt just feels like a 100 pounds that was lifted off of me. I would recommend this to anyone in debt living minimum payment to minimum payment.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Both Allen ** and my Welcoming agent were very professional and helpful in going through the steps to help me make our debt more manageable. Allen took his time and explained everything to me along the way. Giving suggestions as to what would be best in our circumstances. He made sure I understood the pros and cons. Would recommend to friends if they found themselves in a similar situation. Thank you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    Andre ** was very helpful in answering all the questions I had about this process and also explaining the entire program from start to finish. Everything was quick and easy. I finally look forward to being debt-free and able to breathe again every month.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Fantastic experience with the two of them. Made things a lot easier. Relaxing and calm, did not make me feel intimidated. Nonjudgmental. Jamie made me laugh, her positive attitude is something everyone should try to achieve! Her laughter was absolutely contagious.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I am overjoyed and relieved to have received assistance from National Debt Relief. Everyone I spoke with was personable, professional and made me feel very comfortable. Communication was clear and timely. Everything was explained thoroughly and I feel like a weight has lifted from my shoulders. Thank you!

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Getting enrolled was very easy and stress-free. The people that helped me were very gracious and kind and have helped lift a great burden off of my shoulders. I am quite pleased with all of the help and look forward to being debt-free within 30 months' time.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    My experience with the Welcome Team was informative and to the point. She helped me to understand the process and gave me an idea of what I can expect going forward. I am looking forward to getting started and getting my debt reduced.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Courteous, and informative. Answered all my questions. Repeated information I asked her to. So far, I have been very pleased with the whole enrollment process for National Debt Relief. It had been a lengthy process about two hours, but I feel less stressed at this time.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    It's indescribable and all I can say is that I am very fortunate enough to speak to professionals like you esp when I talk to Adam. Your service is satisfactory, your concern beyond any doubt, and your willingness to help people like me is so sincere. I felt great relief and my burdens are lifted. Thank you so much to all of you and may God richly bless you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    So far they have been very helpful in explaining how the program works. Are quick to get back to me if I need them. I would recommend them to others in a similar situation as mine. My reps, Andrew **, Jordan have been invaluable in easing my mind in taking this step instead of filing a Chapter 7 Bankruptcy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    When I spoke to the person she went over everything perfect where I understood. She went over all the topics. She asked me questions. She also gave me all contacts numbers and email. It was great service. She also made me feel good that the company is here to help me the whole step of the way.. and she also explained the amount of years I will be in the program.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I have to say this whole experience was fantastic! Your representative (Duane **) was so informative and easy to understand. He really made the process very pleasant, and your program almost sounds too good to be true. I am excited to start my journey to becoming debt free. I cannot say enough good things about the representative. He answered all my questions thoroughly and in an effective time manner. Will definitely recommend this program to others!

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    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Feb. 18, 2020

    Just joined program today and they were very helpful and thorough in a time that was very difficult for me. From my initial phone call to review of the agreement I was very satisfied. Not once was I made to feel bad about my situation.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    So far great experience. They walked me thru process and answered my many questions and concerns. I was recommended NDR as the best company to go with. I have not been disappointed. The signing of docs and the info sent to me was easy and very helpful. I hope the rest of my journey goes as well. Thanks especially to Oscar and the rest of the team.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    When I called I was scared to death. Didn’t know what to expect. But I’m so glad I made the call. They explain everything single thing with me and was so very nice. Thank you so very much. I called back for the welcome call. I told them I was scared. He said don’t be. You done the right thing by calling us to help you.

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    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 18, 2020

    The registration process is very easy and transparent. The representatives are friendly and helpful. I would recommend National Debt Relief to anyone who has gotten into a situation in which they are unable to keep up with their debt payments, regardless of the situation that put them there.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 18, 2020

    Patrick ** was exceptional in answering all my questions and waiting for my decision. The day I signed, he went over every detail, giving understandable explanations and answering my questions without hesitation. The second phone call welcoming me to the program (my apologies for not remembering her name) was equally thorough and answered my questions equally well.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Had an outstanding representative Erica **. She help me through the process of consolidating my debt without too much stress on me if was possible to give 11 stars I would. Thanks again Erica! And thanks to the whole team working with Erica as well as I begin this process.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I was very impressed with the entire process. Everyone was very helpful and took the time to answer my questions, no matter how trivial they may have been. The first person I spoke with was very knowledgable and walked me through the entire process. He was very patient.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I had a good experience working with my agent, he was very polite, patient and cared about helping me thru my ordeal. He made sure we worked as a team and did everything in his power to get me accepted into the program.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I have been so happy with the experience thus far. Everyone has been super nice and so knowledgeable with every thing they tell me. I am going to be so much more happy and stress free with the help of you all. Thank you so much.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Simple process, knowledgeable staff, happy to serve whatever the request. I believe I can be debt free just like they say. Looking forward to 42 months a thing of the past. They are a topnotch asset to the field they support.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    National Debt Relief was able to answer all the questions we had to getting started on the right path again. They were very understanding with what was going on and what we needed to do. NDR was GREAT. I can’t say thank you enough for all the help they offered. Thank you all again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Change My Life. The customer service team was amazing and informative. We will save more than $1000 a month. Talk about Financial Peace. The long road of paying barely minimums for more than 15 years will soon be over and we will pay off more than $70,000 in debt in less than 4 years.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    So far this has been a easy service to use. We had one issue with a welcome call not getting returned but it has all been fixed and we are moving forward. Sign up was easy and we had all our questions answered. Everyone seems to be very helpful in getting the info explained correctly.

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    Verified purchase
    Billing

    Reviewed Feb. 18, 2020

    Today, I had to make a decision about my financial status. Either I was going to feed my family or pay credit cards. After talking Tasha and National Debt Relief, I have hope that I can pay some of my negotiated debt to my credit card companies to be debt free one day again and also make a living.

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    Verified purchase
    Customer Service

    Reviewed Feb. 18, 2020

    Not something that I wanted to do but you guys have made it easy up to this point. I'm only hoping from this point forward this is how it's going to go nice and smooth. Would be great really not looking forward to creditors calling and all the extra stress.

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    Verified purchase
    Sales & Marketing

    Reviewed Feb. 18, 2020

    Great experience with you and believe you will continue to extend this assistance to others in similar problem. I am happy to be part of this program and it is a privilege for me to advocate for those are caught up in this scam.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I am happy with the deal I got from Jaspal. I wanted a way to settle my mounting debt and appreciated the time he took to explain each phase of the process. Speaking with the service team helped me get something I can afford.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Customer service was very friendly and informative. I was told how to get a hold of someone if I had any questions and was explained the program in a fairly easy to understand format. They made me feel at easy with my financial situation. I look forward to finishing my program and getting back to financial freedom. Thank you.

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    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Sagiel and Taylor were very professional and very patient. Answered all my questions that I had concerns on. I would recommend my friends to get help when they are up to their necks in debt like I am. I feel more at ease now that I am getting this help from the Debt relief program that was recommended to me by a coworker.

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    Verified purchase
    StaffBillingRates

    Reviewed Feb. 18, 2020

    Working with NDR has taken a lot of pressure off of me. I lost my husband about six months before I joined and I've been taking care of everything. I needed NDR. I like their enrollment process. There was nothing to it. They also answered my question before I asked it. I love their program and I like the way the negotiator has been negotiating. They've paid off one or two of the bills and my credit rating has come up a little.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    So far so good! I'm excited to start to becoming debt free! Thank you so much. All representatives have been truly helpful. I hope this will go fast and smooth and after everyone I've spoke with I know I will have the help I need to become debt free. Thanks to National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone took the time to make sure I understood everything. Everyone was friendly, knowledgeable, and ready to help. I am happy I chose National Debt Relief because now I can breathe easier knowing my debt will be paid off and I can get my credit back on track.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Thanks for the help Christina. You guys have done a great job. I look forward to being debt free and look forward to your help. Thanks for all the assistance. I hope that one day this will help my child.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Was very hopeful and explaining all what would be happening. Helping me get back on track with my debt. I'm just hoping everything goes as they said it will. I was nervous about everything at first but now I seem a little more relief.

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    National Debt Relief
    Response from National Debt Relief

    William, we understand you're a bit apprehensive about the program and that's OK. Our agents are more than happy to review your account with you and explain anything you may not understand. Please reach out whenever you have a moment.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 17, 2020

    Chris and Anthony were both very patient and kind. They answered all my questions. If they didn't know the answer they were honest and asked for time to get the answer to me and did. I asked Chris to go step by step with me regarding anything I signed and he did it and did a great job - made it understandable and not overwhelming. Great customer service.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Nancy gave me a lot of information that I could understand and was very helpful. I am 88 years old. My daughter Brenda is 70 years old. This is her email that we use for communication because I don't text or use computers. Thank you and your for your help in resolving my debt issues.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Enrolling was fairly easy. Creditors have begun calling and I am in the process of contacting you. I am a little Confused with some things but I will be calling for help. I did call Once and the service I had was outstanding.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Wonderful experience. Everything was explained to me. Any Questions I have or made have no problem. All very knowledgeable. Yes once I finish the program. I’m telling any and everyone about National Debt Relief. Who may be drowning in Debt. There is a solution.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    I was helped through the process of enrollment and had all my questions answered. National Debt Relief put my nerves at ease with helping me get my debt under control so I can pay it off. Looking forward to being free of this debt.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    The team was very informative and supportive answering every question I had a to make sure I understood each step and risk fully. They reviewed every document with me on the line, never making me feel like I was alone.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear this, Lucine. Welcome to the program. We're happy to have you here and we look forward to working with you to reach your goals.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 17, 2020

    Thank you for helping me get out of debt once and for all. The customer service people were thorough and very helpful, made the process painless and easy to understand. Everyone should do this program the little bit of dip in the beginning will be well worth the trouble in the end.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone that I spoke with was thorough and nice. Gave me information to use for future questions. I was able to view each document as it was being read to me. I am very pleased with the results and the time each representative took to help me with this process.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Both representatives that I spoke to were very helpful and kind and were able to answer any questions that I had. This program will definitely be able to help get me back on the right track financially. I am determined to pay this debt off much sooner than anticipated and I would've on my own, thank you.

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    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 17, 2020

    It was easy and very much explained and I thank you guys very much for helping me getting out of this debt. I'm in with all my credit cards at this time. I really really appreciate all the help and explanation of the terms.

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    Verified purchase

    Reviewed Feb. 17, 2020

    The company is very organized and always striving for excellence. The experience I’ve had so for; gives me a sense that I am in good hands. Confidence to get out of debt is what I need. I recommend friends and family.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Thank you for making me feel like I matter and that you are here to help. All calls went well, all information is clear and everything was stated clearly. I am looking forward to getting things done. Thank you so much for your time.

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    National Debt Relief
    Response from National Debt Relief

    You're very welcome, Edgar. Your success matters and your experience here is important to us. Please let us know if we can do anything to support you further.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    The person I spoke with today was friendly and professional. She didn't make me feel like a loser. She explained the law firm assistance if needed. She stopped to make sure I didn't have any questions. She waited patiently while I got up to get more information.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    I was very wary at first to sign up for this service, but I just thought what's the worst that can happen. To my surprise the gentleman on the phone with me, Greg, was super professional and explained everything in terms I understood completely. Greg was able to reassure me that everything was going to work out and that I was making a good decision in terms of choosing to go with National Debt Relief. Afterwards on my welcome call, Nikki, helped me finish the process and was absolutely an immense help. I'm really satisfied with the service I received and realize that I'm in great hands.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    I am so happy to start my journey with NDR - everyone has been kind, friendly, empathetic, and immensely helpful when it comes to giving me information and helping to get me out of debt. I finally feel like I have someone in my corner who can help me through this, and I feel like people are here to always answer questions.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    So very pleased with the help of Jakeith and other workers, the stress they have taken away is the best feeling. I recommend National Debt Relief, the number 1 place to go. This was a blessing to know there’s people to help and care and am grateful and thankful.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Great company, great service, a very wonderful life experience and a peace of mind to my family. It really saved my life and I would strongly recommend! Everything about it is super fast and easy and the process is very well to understand!

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Everyone was knowledgeable and courteous. They knew what they were discussing and made sure that I understood what was going on. They made sure to ask questions and answered them promptly. Overall had a good experience and hope the program works out.

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    National Debt Relief
    Response from National Debt Relief
    Hello Justin,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    National Debt Relief employees were prompt and answered all questions in detail. I feel sense of satisfaction knowing I’m backed by a great team. Looking forward to my time enrolled. Furthermore, I would recommend National Debt Relief to any family or friends who seek credit relief.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to share this with us, Alfred. We're happy to know that your experience with our team was so positive! Welcome to the National Debt Relief family!

    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone I have spoken to have been great. They are very knowledgeable, kind and considerate. I have been drowning and I was sinking deeper and deeper into debt due to several issues mostly being laid off. Cheers from Louisiana, Geaux NDR.

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    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Our experience was fair, thorough and professional. During the process of signing up we were asked many times if we had any questions which gave us opportunities to voice them. It's ostensible nerve racking to call and open up to a stranger about our finances cos but we felt completely comfortable.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Good experience, thanks for enrolling me in the program, hope for my debt to be relief. Thank you, Nona **. Will have my friends look into your program as well. The people was helpful and look forward to seeing my debt go down.

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    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Very helpful and friendly! I was not pushed into making a decision. All the information was clearly provided so I could make an informed decision. I greatly appreciate the guidance and time they took to review all options. They truly want to help you.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Was stuck with trying to make a budget to aggressively pay down but needed expenses were piling up. Unable to save for future endeavors and live happily. Especially did not want to claim bankruptcy, eventually. Want to pay down credit but need help. NDR has fantastic assistance, quickly supportive. Looking forward to starting and paying down.

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    Staff

    Reviewed Feb. 17, 2020

    Great experience, really help relieve the stress!!! Very thorough process and they made easy to understand the debt relief program. I really have should have contacted this program sooner. It would have taken a lot of stress off of me trying to make ends meet every month and keeping me awake at nights.

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    National Debt Relief
    Response from National Debt Relief

    Brett, we're glad to have you as one of our clients and we're thrilled we can work with you to help reach your financial goals. Thank you for taking the time to share your story with us and we look forward to hearing from you again as you continue your journey.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 17, 2020

    When I was desperate, I came across National Debt Relief by chance. Getting started was really easy. The process was quick and everybody seemed so friendly. I appreciate the process because it has taken a lot of the stress off of me. I felt so swamped and overwhelmed. I thought that I'd be stuck paying my debts off for the rest of my life. It's nice to know that if I get a letter in the mail, it would be handled. I just gotta show it to NDR. It definitely helps to have people in my corner and to know. And there's a comfort in knowing that I just gotta stay steadfast and dedicated to the program I've told people that I am going to NDR. And, generally, I'm not a very talkative guy, so a lot of my friends take me seriously when I recommend something.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Feb. 16, 2020

    NDR's enrollment process was pretty straightforward. It had a few things to think about, which is always good. At this point, I'm 20% in. The negotiators are doing a pretty tough job, negotiating the way they do. And they get things to where you could pay over three or six months, which is not bad. I couldn't do it on my own like that. Also, the ones I've talked to have been really enthusiastic about what they were doing. I notified all of the collectors that NDR was taking care of the debts. They have all quit and I have no collectors calling me whatsoever. When you get in a tight spot like I did and have more debt than money to pay out, NDR is a good thing. Working with them has taken a lot of worry off my shoulders. It let me give a little sigh of relief and breathe easier.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    The end results will be good. The representatives were very thorough. They were easy to understand. They answered all my questions. Also helped me with a few concerns with how the program actually works. I When calling waiting time to get through was short,

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    Punctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    Very professional and accurate service! The staff is very knowledgeable and friendly. All my questions were answered promptly and in a timely manner. I would recommend it to all my friends and family! I feel more confident and more hopeful for my financial future.

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    CoverageStaff

    Reviewed Feb. 15, 2020

    The staff was courteous and professional and very informative. I was very impressed with the overall experience. I am glad I chose National Debt. The entire process was very well organized and specific. I was very impressed with the presentation that covered all issues and left me feeling very comfortable.

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    Customer ServicePriceStaffRates

    Reviewed Feb. 15, 2020

    POC was very helpful and patient with my call. The Jury is still out on how effective this program will be, but I have hopes that the destruction of my credit rating will ultimately be worth the embarrassment. Very good experience with this company, so far. Both people I have spoken to were both very helpful and understanding.

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    StaffTransparency

    Reviewed Feb. 15, 2020

    The whole process was easier than I thought it would be. Everyone involved was polite. The explanation of the different phases was easy to understand. The whole crew was professional and considerate. I have been given the tools I need to see the progress that is happening with my account..

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    I kept putting off calling National Debt Relief because I thought it would be a hassle and it made me feel like a failure. I was wrong. The agent I talked with, Ms. Imani **, made the whole experience a pleasure and she gave me the belief that with her help I could get out of the hole I put myself into. If you are having any concerns or reservations about calling National Debt Relief, give them a call and don't do like I did and wait. You won't regret your decision. There is a light at the end of the tunnel and it starts with National Debt Relief.

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    Staff

    Reviewed Feb. 15, 2020

    Very helpful, patient people that helped me... take time explaining and go through paper work and tried to find the best solution to my case. Talked to 3 different peoples and all of them are the best. Thanks for the help.

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    Sales & MarketingStaff

    Reviewed Feb. 15, 2020

    I was very well impressed with the expertise and thoroughness of both agents who assisted me. I can't begin to tell you how relieved I am that I have this option. Nick's voice and articulation of the program gave me a lot of confidence in your credibility. There are so many slick scams online that I really needed that! Anthony just confirmed everything Nick told me and that was helpful as well.

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    Staff

    Reviewed Feb. 15, 2020

    I just want to say thank you all especially Carlos who explained the program to me and gave me a peace of mind so I can get out out of this debt. I do understand that my credit will take a hit for now but in the long run it is going to pay off. Thanks again.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2020

    I am very happy with the service that I received from National Debt Relief!! They are very knowledgeable, patient, friendly, and helpful. They explained everything in detail, and they make sure that you understand each section before continuing, and even ask you if you have any questions multiple times before moving forward. And if you *do* have questions, of which I had plenty, they are patient and friendly with their responses and go through everything in detail to make sure that you understand exactly what is, and could be, in store as you move forward. I would highly recommend National Debt Relief to anyone who has unmanageable debt and wants to get out of it without going into bankruptcy. Thank you to everyone I've spoken to for being so friendly and helpful!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    My first call Ms. ** and the 2nd call was very professional, helpful, friendly, knowledgeable and amazing and I feel Ms. ** went out her way to help me and never gave up. She kept in touch with calls and emails. She helped me every step of the way. She's a amazing person. I love this program. Can't wait to move forward. I had a very good & awesome experience. They are the best.

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    Staff

    Reviewed Feb. 15, 2020

    I really appreciate the service that Ray ** provided. I am going through a very stressful time right now, but he really made the process better. He answered all my questions with patience and compassion. I felt like he went the extra mile to explain everything to me. I am very happy with the thoroughness and commitment to helping me. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    Great customer service from both team members I spoke to. It was quick and to the point and they answered my question with lots of details. They seem to be a great organization/company that truly cares for customers. I am very happy with the service that had been offered to me so far.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    Since I don’t have the internet, I can’t get any results unless I call every once a while. But when I call, they are cooperative and tell me what they think I wanna hear. The problem is that I keep sending all this money into my bank, and I have no way of knowing if they're doing what they're supposed to do and what relief I have. This morning, I woke up just before 9:00 and called them when they opened up to find out if they could send me some kind of information letting me know where I stood. By the time that I got through talking to the rep, I got as much as I could. I was also able to change some dates of deduction. I’m saving money, but I’m not sure what happens. But they said they’d let me know when they close the account. So far, they've closed two.

    Also, they kept switching me to different departments and it seemed like only one person handles a number of paragraphs and then somebody else handles some more. It took forever to send the papers in through the mail and get the relief for them to do things. There was nothing comfortable about it, except that the initial message about them handling the business was supposed to be okay.

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    Staff

    Reviewed Feb. 14, 2020

    Very professional and thorough and easy to understand - thanks so much for your help. It is very refreshing to be treated with such respect unlike other companies I have dealt with. Every aspect of this program was explained in a very simple matter.

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    Staff

    Reviewed Feb. 14, 2020

    Chris and Mona were very kind and caring of my feelings while helping me through this situation. I cannot thank them enough on helping me get a handle on my debt and still not having a judging tone in their voice. Thanks!

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    Staff

    Reviewed Feb. 14, 2020

    Professional, Knowledgeable, and kind. NDR does everything they can to put you at ease and explain all aspects of the program. The counselors are thorough, and patient, and give you an opportunity to ask any questions you have. Highly recommended!

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    Staff

    Reviewed Feb. 14, 2020

    I'm starting this new program. I hope all will go well. This is a new start for me. Eventually I can make progress with this program and it will help me to make good habits in all I choose. I will recommend this program to who may need help.

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Very good service and knowledge. I like the help and how fast and convenient. I would recommend all day. Thanks for all the help and I hope the negotiations work well. I have some unsecured debt I would probably keep me down for a long time.

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    Staff

    Reviewed Feb. 14, 2020

    Our initial rep, Adrian, was outstanding in providing all the information that we needed to understand the program and answering all the questions we had. The professional demeanor that each rep and the company as a whole has shown and provided has been amazing. We are relaxed and confident in beginning the program and continuing on with National Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Very smooth and easy to get started. I thought the process would be time-consuming, but it was all done quickly and in a timely matter given that I’m pretty busy throughout the day. Very helpful people. I can’t wait to get to my finish line.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    Carlos and Jaime. I am very impressed with the customer service given by both representatives I spoke with. I give them 5 stars! They both were extremely professional, answered all my questions and completely a pleasure to speak with. I definitely would recommend them to my friends and family for assistance with debt relief.

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    All employees I spoke with were very knowledgeable and helpful. Made their presentations clear. They took their time and were diligent in making sure that I understood the program and how it works beginning to end. Also very personable as well.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    The application process went very smooth and National Debt Relief is there to help you. I had great customer service from the beginning to end of the application process. I would refer a friend to the program. Everything was explained clearly and glad there is this program to help with debt relief.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    The customer service I received from Carlos and Natalie was great! They were both empathetic and extremely knowledgeable and helpful, answering all of my questions and explaining the process. I would refer National Debt Relief services to anyone who found themselves in my position.

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    Customer Service

    Reviewed Feb. 14, 2020

    My experience was awesome. Ahmir ** was really great at explaining and walking me through everything in the process. I'm really grateful for this program and getting out of debt. The other person who called me to get do the welcome call was also very nice.

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    Customer ServicePriceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Feb. 14, 2020

    Paul ** was extremely helpful along with my follow up caseworker. They were extremely polite, nonjudgmental and professional. They have made it easier for me to manage to pay my creditors back without the outrageous interest costs and weekly payments. I am so glad I called them to step in and help me out. Dealing with these loan companies on my own wasn’t an option. I will recommend this company in the future to anyone needing help like myself. Thank you!

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    Punctuality & SpeedStaff

    Reviewed Feb. 14, 2020

    Fast and quick service. Professional and very thorough in explaining all details about the National relief programs. Ezekiel ** made the process very smooth and awesome. Thank you for your time. Now onto bring Debt Free in my future. The burden has been lifted off my shoulders.

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    Customer Service

    Reviewed Feb. 14, 2020

    Thanks for working with us. Ray did a good job explaining and walking us through the required fields. Took a long time to get it done, Several phone calls. Asked for information that had been given to them three or four times, REPEAT REPEAT REPEAT and - over and over again. Same information.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    I spoke to 2 associates, Steve ** started the process respectfully and kindly walked me through the whole program. I called back and spoke to a very nice lady and I'm sorry to say I didn't remember her name. She a was professional and also very easy to talk to. Both asked multiple times if I was comfortable with the terms and understanding them. I had a great experience with both of them.

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    CoverageStaff

    Reviewed Feb. 14, 2020

    Theodore ** was a very clear and informative agent. 5 stars and kudos for him! He was very patient with the process of onboarding me and covered all the details in a pleasant and very clear manner. I will recommend him to others.

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    Staff

    Reviewed Feb. 14, 2020

    The reps were very informative and made the process easier. They walked me through step by step and told me about every scenario that could happen and how they deal with them which put me at ease. I’m happy that I made the decision.

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    StaffTransparency

    Reviewed Feb. 14, 2020

    Everyone I dealt with were very professional. I will be updating through the process. It didn’t take as long as I thought it would. They walked me through everything and explained the process thoroughly. Sometimes things get rough and you need a way out. The banks get bailed out, why can’t we in times of need. Life happens.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    The folks I talked to on the phone were very nice and polite. I was helped out great and the people were very nice to me. I would recommend this program to another person. I would recommend this to another person. Thank you very much for helping me out.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 14, 2020

    I had called National Debt Relief about a year or so ago and was unfortunately met with an unkind agent. This time around that was not the case. I worked with Kim ** and I would recommend her to speak with anyone who is in need of some help! She was extremely transparent with me, kind and helpful!

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    National Debt Relief
    Response from National Debt Relief

    We're so sorry to hear this was your experience a year ago, but we're glad you gave us a second chance. We'll let Kim know you mentioned her. We're sure she'll be happy that she made such an impression on you. And please let us know what we can do to make sure your experience continues to be so positive.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    I received excellent terms, conditions, and in-depth understanding from both Al ** who opened my account and Mr. ** (sp?) who talked to me during the Welcome Call. The gentleman who worked with me on the Welcome call was very clear and had an excellent knowledge of all portions of National Debt Relief and the protections that NDR provided their clients. Thank you.

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    Reviewed Feb. 14, 2020

    They provided useful detailed information. They were able to answer all my questions. They were able to ease my concerns about certain things about what is expected of the client and the company. Overall it was a good interaction and experience.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2020

    I have to say that Marvo ** was simply amazing!! I was nervous about doing this & he made me feel much better & not ashamed! Then I got Shannon at the welcome call & the wonderful service continued. :) I appreciate the time they spent answering all my questions & explaining everything to me... please thank them again for all their help!

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    Staff

    Reviewed Feb. 14, 2020

    I Would like to thank National Debt Relief team for my great experience especially with Nick and Andrew, they are very helpful and they will find a time for you to talk to them. I personally recommend National Debt Relief to anyone who wants to be debt-free.

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    Staff

    Reviewed Feb. 14, 2020

    My experience thus far has been super. Matthew was the first one I spoke too! He was very friendly and professional. And explained everything clearly. And did not make my questions feel silly!! I don't remember the young lady I talked to afterwards but she also was awesome!! I feel like a lot has been lifted off me!! I hope the rest goes smoothly!!

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    National Debt Relief
    Response from National Debt Relief

    We can only imagine! It must be so satisfying to finally start feeling a little relief. We don't know how long you've been struggling with your debt but we're here to help you finally be rid of it. We look forward to working with you reach this outcome and we hope to hear from you more as the process continues.

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    Staff

    Reviewed Feb. 13, 2020

    Representative was very great and thorough. Very satisfied. I am very happy that I have gone with you for my debt solutions. I was very impressed with the way your team handled my case. They treated me like I was a human being. Thank you.

    Michael

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    Staff

    Reviewed Feb. 13, 2020

    We thank you for your time and help with giving us some relief from our debts! Everyone was friendly and helpful and welcomed any questions we had. It will be so nice to be able to just go buy groceries, without having to get creative with the finances!!

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    Staff

    Reviewed Feb. 13, 2020

    My husband and I talked to Matthew and Allen. They were both courteous and knowledgeable. They took the time to answer our questions and calm our fears about our financial situation. We feel confident that we have made the right decision.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    We had a great understanding of what we are signing up for. The call was very clear, we had great time learning about getting debt free and what steps we have to take to get there. Thank you very much.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2020

    Everyone who I have been dealing with has been very helpful. Though I thought I would never have to do this in my life. Unfortunately I do. I just cant wait for this to be over so I can get my credit back in order.

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    Staff

    Reviewed Feb. 13, 2020

    We've had a great experience so far. Darnel, NDR's representative who helped us set up this process was so kind and patient; making sure we clearly understood the important points of this program and what to expect throughout the process. We are informed and supplied with the information we need to settle our debt and ease our minds. Thank you, NDR!

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    Staff

    Reviewed Feb. 13, 2020

    So far so good. It is still the beginning stages of this process. I am hoping this goes how the representative makes it sound. The beginning process was very well told. Very easy to understand but of course very nervous about the process.

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    Billing

    Reviewed Feb. 13, 2020

    I had no questions, they explained everything to me very very good. Would definitely recommend to people in debt. It’s definitely a good program. Love it, hope to be debt-free soon. Payments are low enough for me to afford.

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    Staff

    Reviewed Feb. 13, 2020

    This was good for me and my wife, this will help me get ahead. I appreciate the help, thank you guys and I will get ahead now and out of my debt. Me and my wife is happy that we did this and I will let people know what you guys have done to help me and my wife and thank you all.

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    National Debt Relief
    Response from National Debt Relief

    We're glad we could help, Timothy. It's good to hear that both you and your wife are on board with the process. That makes it so much easier when everyone is on the same page. We look forward to helping you both become debt-free in the near future.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    I had a great customer service rep. She thoroughly explained what was going to happen and what I needed to do. She answered all my questions and helped me understand. Great job!! Keep up the great work. I would definitely recommend this company.

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    Staff

    Reviewed Feb. 13, 2020

    The agents were kind and generous with all the information I needed and were helpful in describing the program the best way possible. If at all possible, I would highly recommend National Debt Relief to a friend in need of help.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    Great customer service from beginning to end, they make you feel comfortable and they help out so much. Everyone who I was working with had great customer service and I am very pleased to be working with National Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Feb. 13, 2020

    Needed help and peace of mind, multiple hardship but I work and care about my bills. Taking this step has truly helped. Thank you for being there. Heard from several of my friends about this program. Dan ** was terrific. He really helped me to understand. Thanks again so much.

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    Staff

    Reviewed Feb. 13, 2020

    The people I talked with were very helpful and very pleasant to talk to. My question were answered with clarity. I'm ready to continue my journey with the company and feel confident that the company will help me be debt free.

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    Staff

    Reviewed Feb. 13, 2020

    The salesman and the final gentleman I spoke to, were terrific. They explained everything over & over again. They were very patient with me while I'll accessed the computer and my files. My husband has a hard time hearing and they very patient with him.

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    National Debt Relief
    Response from National Debt Relief

    We're happy to hear that our agents could accommodate your unique needs and that the process went so well. We're available to answer any other questions you might have, so please don't be shy about contacting us.

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    Staff

    Reviewed Feb. 13, 2020

    Everyone was helpful and very friendly. Also, sympathetic to my particular situation. I can breathe again and a new start is on its way. Thanks, National Debt Relief! Overwhelming debt is harmful and extremely stressful, but they guided me through the process and my future is looking brighter.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    Both Antonio ** and Brenda were so helpful in getting us enrolled in the program. We were so stressed over the debt we were under, and Antonio worked extremely hard to get us approved. Brenda was so friendly on our welcome call.

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    Staff

    Reviewed Feb. 13, 2020

    I worked with two separate people and they both did a fantastic job with walking me through my road to financial relief. I have a great understanding of everything that will be happening and I’m excited to start this journey.

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    Staff

    Reviewed Feb. 13, 2020

    I heard about this program on television. I hope this program can help us get out of debt. The way it was explained to me, it seems like a very good program. It says I can be debt free in three and a half years.

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    Staff

    Reviewed Feb. 13, 2020

    Everyone has been very helpful and I would recommend the NDR to a friend. I highly want to thank Jose for being able to answer my questions and being informative in every way. I am looking forward to working with NDR to alleviate my debt.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2020

    Signing up was pretty easy! My account manager (Safia **) helped me through the process and explained thoroughly everything I needed to know. In the end, I will be debt free sooner than later and for less than what I actually owe!

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    National Debt Relief
    Response from National Debt Relief

    Glad to hear your enrollment went so smoothly, Alain! We hope to hear more from you throughout your stay here.

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    StaffBillingLoan Process

    Reviewed Feb. 13, 2020

    I had a great experience to have someone helping me to control my debt. I started getting stressed every time I saw my credit cards maxed out. I didn't think that NDR could help me because I had tried to get a loan but couldn't get one. Thank GOD for NDR.

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    PriceStaffBilling

    Reviewed Feb. 13, 2020

    Very informal and caring. The process and going over documents was a little long but way worth it for someone who may have questions! I would recommend them because the payment options as well as for anyone trying to make things right the process will be way worth it in my opinion!@

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    Staff

    Reviewed Feb. 13, 2020

    Clear, courteous and knowledgeable representatives helped me understand the process to make an informed decisions. They were able to answer all of my questions and applied no pressure to enroll in this process. I would definitely recommend to a friend.

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    Billing

    Reviewed Feb. 13, 2020

    Their reviews were pretty decent and they offered what I was trying to get. They made me feel comfortable during the process. Everything was going good, except for the amount of time they said the credit score should start going back up. It kept going down. They told me within six months, my credit would completely drop, and after six months, it would start going back up. But it didn't. It took over a year for it to even start going back up. That's one thing I was kinda disappointed with. I stuck to their deal because they told me not to draw any credit or get another credit card for X amount of time. I didn't do it for almost a year. I paid them about $200 every two weeks. I'm getting things paid off, and it has relieved some stress.

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    National Debt Relief
    Response from National Debt Relief
    Hi John,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    My husband and I just signed up with National Debt Relief. Shannel was awesome!!! She helped get us set up and explained everything. She was so patient and understanding and made us feel so much better about our situation. We are so excited to that there is someone willing to help us, not only get out of debt but to also help us learn how to live debt free. Camilla did our welcome call and was also great. She walked us through finishing our set up and got us off to a great start. We can now sleep at night knowing someone is helping us deal with this problem and we have someone to talk to. Thank you.

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    Staff

    Reviewed Feb. 13, 2020

    Thank you for helping me get to the road to recovery. It took me many sleepless night to make this decision and I know in the long run it was the best choice. Everyone involve making this happen we’re professional, knowledgeable and made me feel worried free. Again thank you all.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear this, Maricela. We know it can sometimes be very hard to make that first step but we're glad you took a chance on us. We look forward to working with you and helping you resolve all your debt.

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    StaffBilling

    Reviewed Feb. 13, 2020

    The application process was explained thoroughly and we were treated with the best professional and courteous representative, Ash **, he answered all our questions. The welcome representative was very thorough and helped us understand the legal support program and the fees that were included in program payment. I would recommend National Debt Relief to anyone that needs help consolidating their debts.

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    Customer ServiceTechStaff

    Reviewed Feb. 13, 2020

    Lindsay ** was patient, informed and creative. All customer care interactions have been top notch. Paperwork was clear. Only wish we could have contract etc in advance so we could read it all word by word. Doing it online while on the phone is difficult. But it was good. We won’t be debt free when done but better off than now.

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    StaffBilling

    Reviewed Feb. 13, 2020

    Aloha, I am grateful to everyone that was involved in helping me through this very difficult process. It is with much embarrassment that I have to succumb to this way of getting out of debt that I am responsible for. I am first and foremost a parent and have always tried to help my family with their finances, much to my own detriment. In the last few years emergencies beyond my control occurred to which I found my self having to overextend my credit cards. One big expense was when my youngest sister was diagnosed with Alzheimer's and was found to be living in conditions that was inhumane.

    I again extended my credit by having to bring in cleaners that were Hazmat certified to clean out her apartment. My journey has not been easy and I have finally admitted to myself that I need help, especially at my age(76). I do not want to leave my debts unpaid should anything happen to me. I want to be as responsible as I can, thus reaching out to NDR. I am very appreciative for the caring and compassionate assistance I have been afforded so far. Mahalo a nui loa( thank you very much)

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    Staff

    Reviewed Feb. 13, 2020

    Mr. Steven ** was amazing! So were the people (Client Success Team) I spoke to during the on-boarding process. It is my hope that I can overcome the financial challenges that I have experienced since getting divorced. I appreciate the care I have received during this time challenging time.

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2020

    They were very helpful. I am still waiting for the package of information so I will have a physical record. I think the program that was laid out sounds like it will help me and my situation so that I can solve my debt position.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    Always available to answer any questions very kind. Dwayne was amazing and called when he said he would. He answered every question and explained everything so there were no questions or concerns about the process. I would recommend anyone to work with this company. Great great customer service.

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    Customer ServiceStaffRates

    Reviewed Feb. 13, 2020

    Great customer service, they seem to be truly interested in helping us to get the control of our finances back, has been a great experience so far. I really recommend their services, seems very knowledgeable and friendly. The option of legal services is highly recommended also.

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    Staff

    Reviewed Feb. 13, 2020

    All representatives were extremely knowledgeable, very thorough and helpful, explaining every step of the way. The process was simple, stress-free and did not take long to set up. I would highly recommend National Debt Relief to anyone looking to consolidate debts.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 13, 2020

    I was completely satisfied with the service provided and the explanations given in this program. Each step of the process was thorough and the help provided by every member including the welcome phone call was helpful. The emails and packets provided gave me a complete description of the program summary and the responsibility associated with this program.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    My experience was extremely positive... The 2 people that guided me through the enrollment process were VERY professional and helpful. I was so relieved and reassured during the whole process. Job well done! Thanks So much!!!! I would encourage anyone with debt to give them a call. This will change my life for the better. It can change yours.

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    Customer ServiceStaff

    Reviewed Feb. 13, 2020

    Both Christopher and Amanda provided exceptional customer service. They provided excellent information and never made me feel negatively about my current financial situation. I will be highly recommending this program to anyone else that may find themselves struggling with unmanageable debt.

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    Staff

    Reviewed Feb. 13, 2020

    I am overall thankful for National Debt Relief and the two representatives that helped me through this process, they were very helpful, extremely nice and made me feel so at ease. I will and have recommended this company to my friends and family because I am so pleased by the results I received. Again thank you so much for your help. I am so grateful for this! I feel a huge weight has been lifted off of me, thank you???

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    Contract & TermsPriceMaintenanceRates

    Reviewed Feb. 13, 2020

    I was at a point in my life where I needed to deal with debts in a way that was responsible and that didn’t hurt me like going into bankruptcy or things of that nature. I’ve tried other consumer credit situations in the past and I just decided to pull the trigger and give NDR a shot. They came highly rated from the Better Business Bureau and other places.

    I’m allowing them to tell me what time it is effectively on different things that they’re executing for me. We’ve been living within a budget that I can support at the end of the day. I run a small business in Los Angeles and I’ve been burning it at both ends. It's nice to know that they’re there to manage the relationships with the different people I’ve gotten into debt with and trying to work an arrangement that cuts their interest rates or the prices of sort of restoring everything in half. I’m letting National Debt Relief do their thing.

    They come to me when they got debt company A and they're going to negotiate a deal with them. They ask for my okay to go forward with doing that. Then they come back and tell me when they've done it, what it’s going to cost, and how they're going to break it up over time. Everything has been relatively identifiable from the standpoint. It’s logical. Then, I just throw money in a bank account. So far, I haven't been let down.

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    Customer Service

    Reviewed Feb. 12, 2020

    I enjoyed talking to the associates on the phone. It was a lot more info than I expected but I’m glad that I found this service. I could have reviewed the info myself but would have still had to review all the info with an associate to make sure I understood.

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    Reviewed Feb. 12, 2020

    Adam made this process so easy. I had been struggling with this debt after a love one passed away. Didn’t know how I was going to get through this but now I have a new outlook in life of being debt-free in less than 5 yrs.

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    StaffCommunication

    Reviewed Feb. 12, 2020

    The gentlemen Kenny who I will be working with is absolutely fantastic, he gave me so much information to keep me informed about exactly what is going to be happening and he did it in such a simple and easy to understand way. He is incredibly kind and friendly, I’m very excited to be working with him!

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    Staff

    Reviewed Feb. 12, 2020

    The Representative with National Debt Relief was so patient and very thorough. Answered all my questions and eased my concerns. Assured me that the program would help me to resolve my debt. I am excited to get started and will be happy to finally become debt-free.

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    Staff

    Reviewed Feb. 12, 2020

    This process has been really easy and everyone I have worked with so far have been amazing. Everything has been made clear so I understand the program and feel very confident and excited that there is something that can help me work on my debt.

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    Staff

    Reviewed Feb. 12, 2020

    Both Leon and Nicholas were wonderful. My husband and I were treated with respect and kindness. Finally, people that understand that unexpected life changes can cause your life to fall apart. Thank you for your kindness and treating us like human beings. I literally cried.

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    Staff

    Reviewed Feb. 12, 2020

    Both ladies I spoke with during my process of setting up my account was very helpful. They were thorough with explaining everything to me and answered any and all questions o had with confidence. I look forward to communicating with anyone throughout my journey on this program!

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    PriceStaff

    Reviewed Feb. 12, 2020

    Thank you again for taking a lot of stress off my back. This program allows me breathing space and an affordable resolution. My 2 agents were the best. Gary ** and Jay ** deserve a 10 ( on a scale of 1-10).

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    Staff

    Reviewed Feb. 12, 2020

    Team is very helpful on all the details to get me out of debt. They were able to explain everything upfront. I am confident that them being able to stay in contact with me and my creditors and it is easier to go about daily life knowing I'm gonna be free of debt.

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    Contract & TermsStaff

    Reviewed Feb. 12, 2020

    I spoke with Marissa ** and also to Kiera ** and both were very good at their jobs and they were kind and courteous and very patient. Helped me to understand every bit of my agreement and so very nice. Thanks for your time.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    Information was confirmed by a second call to ensure we understood instructions. In our initial telephone calls we never felt pushed to make a decision. Tiara was patient and provided an answer to all our questions. We were hoping that our repayment would have been less, since we have reduced our expenses to the bare minimum.

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    Staff

    Reviewed Feb. 12, 2020

    Jason and Kathy were both knowledgeable and set my mind at ease. They made sure I understood the debt relief process and how it works in the long term. I was glad to have assistance with dealing with my debt.

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    Staff

    Reviewed Feb. 12, 2020

    Marcus and Tina were extremely helpful and made this easier to understand and comprehend. Looking forward to working with National Debt Relief to solve my problem. This will make my life a lot easier to deal with. I would like to thank everyone who helped with my problem.

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2020

    Was helpful! Somewhat sure I am doing right thing! Very hesitant about going through with this! Hopefully, it will go as smoothly as they seem it will be! Very patient going over info! Thanks! Wish me luck! I need it!!! Hope it goes fast!!!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 12, 2020

    Excellent customer service from startup! Hope the whole process is as great. Forms were simple and easy and explanation from staff was clear and they assured me they would be there for me. I felt less stress going into this for the exception of future calls from creditors. But they told me that is to be expected but will get better. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    Very nice and helpful helped with my questions and debt issues. My cousin told me about it. Emails and calls very helpful. This will help my husband and me out and would recommend to anyone with this debt relief program.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    All questions answered gave much clarification and confidence to my current situation that I did not have before. Greatly appreciate National Debt Relief and their customer service support staff. Great job! Definitely will recommend in the future if any friends or family need assistance.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    I appreciated Lia and her way of helping me understand the process and complete the forms. She was very patient answering my questions. I have never dealt with such a considerate employee over the phone before. She was kind and knowledgeable in the process and made me feel like I was an important person even though I seemed to interrupt her on several occasions.

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    Staff

    Reviewed Feb. 12, 2020

    They are great to work with so I’m hoping I will get the relief I needed to get. I’m starting out, it is some work to do on our part but they have been friendly and considerate what we need to do. They are amazing! Thank you.

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    Customer ServiceTechStaff

    Reviewed Feb. 12, 2020

    I thought Reginald ** was very knowledgeable about the services National Debt Relief offers and was persistent about my understanding of my rights. I felt he was informative, thorough, and the process was seamless. The female I had my telephone interview with was also pleasant and seemed to have been familiar with the contracts and services.

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    Staff

    Reviewed Feb. 12, 2020

    I just started with the program and so far everyone has been very friendly and understanding. The program was thoroughly explained to me including the pros and cons. I look forward to working on getting everything back in order and moving forward.

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    StaffBilling

    Reviewed Feb. 12, 2020

    Very helpful and genuinely concerned. I would highly recommend National Debt Relief to friends and family who are in true need of financial help. My situation was unbelievably painful and I could not pay these monthly payments and debt. I truly thank National Debt Relief for the help I am getting.

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    Staff

    Reviewed Feb. 12, 2020

    On a scale from 1 to 10 you are a 10 in my book. It was a real pleasure dealing with everyone that I talked with. Very friendly and courteous and seem to go out of their way to make sure that I was understanding what they were saying to me. Thanks.

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    Staff

    Reviewed Feb. 12, 2020

    I'm very satisfied with the service I was received. I needed additional help and guidance through the process. I got the help I requested. I explained my situation and was happy with Keith and the other people for being so kind.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    I've been trying to take care of my debt for a while. The relief team was knowledgeable, friendly and patient. I have a stutter and it worsens on the phone. Knowing there is a program like this gives me hope for the future. Thank you!

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    Staff

    Reviewed Feb. 12, 2020

    Very good to work with, makes sure you know what you are doing and how it's getting done. Excellent to work with step by step, would recommend to anyone hoping to get out of debt using this method to reduce our debt.

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    StaffBilling

    Reviewed Feb. 12, 2020

    Thank you both for helping me through this process. It was a pleasure to talk to both. I am glad that I found the site to get all my bills paid without any problems. My son, daughter-in law will be glad.. Sincerely Lavoy **.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    I appreciate the help and great customer service I received. The representatives were very kind and informative. The representatives made the process easier and now I feel better about managing my funds and my future. I would definitely recommend this program to someone in need.

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    StaffLoan Process

    Reviewed Feb. 12, 2020

    Very pleasant representatives that's easy to understand. I was shopping for a loan when one of these loan officers suggested NDR and transferred me. I didn't know you existed and before I knew it I was signed up and surprised how the pressure I was under subsided! I was spending all my time trying stay ahead of creditors but was making no progress. Budget is still tight, but I feel like I am lucky to have your help. Chantil & Anna are great.

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    Punctuality & SpeedStaff

    Reviewed Feb. 12, 2020

    All of the specialists were very helpful and knowledgeable. They took their time and explained every detail about the debt relief to my understanding. I will definitely recommend National Debt Relief to anyone that is looking to pay off their debt.

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    Staff

    Reviewed Feb. 12, 2020

    Thank you for well-trained employees. I have some peace of mind now. They are also so respectful. We dealt with Sam ** and he is amazing. Give him a raise. ;-) I also just spoke to another one of your employees and she was so kind. This isa big decision and your employees have made it a lot easier for me and my spouse.

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    Staff

    Reviewed Feb. 12, 2020

    I feel the representatives I spoke with were knowledgeable and were able to assist to give me a peace of mind. I felt like I would never get ahead and was drowning. Now I have a goal to get debt-free.

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    Staff

    Reviewed Feb. 12, 2020

    Christopher ** was extremely helpful and personable. He made sure I had a clear understanding of the entire process, and explained everything so well I barely had any questions. He made me feel very comfortable about the entire process and assured me I was in good hands. I appreciate him making this a lot easier of a step in the right direction. He really made the whole situation a lot more bearable for me and really made me feel like I'm making the correct choice here. I'm extremely happy to have him as my rep.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    Al ** and the welcome call agent were extremely courteous and helpful. They explained the program in depth and all the steps needed for the program. They explained all the paperwork and showed enthusiasm in helping me become debt free.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 12, 2020

    I was very pleased with how the on-boarding experienced was. Both agents were very pleasant and professional with helping me get the results needed to become debt free. I am hopeful of this outcome and hope that my debt will be released and I will be able to have a fresh start. I am also pleased with being able to speak with someone and not having to wait for a phone call. They are there when you need to speak with them which is quite helpful.

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    Punctuality & Speed

    Reviewed Feb. 12, 2020

    It took me just a few hours to get all signed up and ready to go. I had been working with another agency since early January and was still not signed up. Genevieve was great and so was everyone else I spoke to!!

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    Staff

    Reviewed Feb. 12, 2020

    Everything was very well explained and my assigned agents were very helpful. I was helped to find the best plan for my circumstances and did not feel at all judged for needing help with my debt. It's nice to have a plan to become debt free!

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    Customer ServicePriceBilling

    Reviewed Feb. 12, 2020

    These people are vultures who pass you off to a 3rd company that charges you an additional 25% on top of the over 50% they charge. They will never return any emails for any reason other than those connected with them collecting their fee. DO NOT USE THIS COMPANY. You are way better off contacting the credit cards directly and dealing with them directly.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your feedback and for expressing your concerns.

    Upon review of your file, we see that you have spoken with a member of our team regarding your account. If you have any additional concerns regarding your program or need any clarification, please do not hesitate to reach out to us at 888-660-7427.

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    Customer ServiceStaff

    Reviewed Feb. 12, 2020

    Gary ** has been absolutely amazing through this whole process. So unbelievably grateful for all his help. Karen was great as well when I did my call. Thankful for this program and the freedom from debt it is giving me!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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