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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 84 Reviews 16235 - 16435
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 8, 2020

    Excellent service from NDR. Courteous staff, explained very clear, clarified all my questions. All documents are understandable, they are explained in a clear language easy to understand by a reader (me) that is not an expert in the field. Fast response when I needed it. Already recommended National Debt Relief to a friend. Thank you NDR.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 8, 2020

    Both customer service agents were great and very informative. I felt comfortable with all of the terms that were agreed upon because of the great customer service and detailed explanations. Eli did a great job of making me feel comfortable with all of the details.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2020

    Jamel was so patient and went over everything thoroughly. Brianna also did the same. Both were very kind and made me feel at ease. It is such a relief that my financial woes will end soon and appreciate National Debt Relief for assisting me and getting me out of debt!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 8, 2020

    Excellent customer service and clear instructions that gave me a sense of confidence that I could get a handle on my debt. They were thorough and professional without being judgemental and made me feel that my problems were their problems. Thanks!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 8, 2020

    Ryan ** was wonderful during my experience. He was very knowledgeable and informative about the program and was very patient with my husband and I while discussing our option. He provided Superior customer service. Additionally the welcome customer call was very thorough overall a great experience. I didn’t get her name but want to make sure she is recognized also.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2020

    Made it easy for me to understand and also kept me comfortable and informed with the whole process! Would definitely recommend to friends and family. Very excited to start this new adventure and get out of debt! Thank you Yon!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 8, 2020

    So far, I am impressed with the professionalism of Justin & the follow up person. Both sound like they are genuinely happy to help and are both understanding. I’m not thrilled that this will hurt my credit at first but doing this on my own is not cost effective and I’m glad NDR is here to help.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2020

    I feel like I'm starting my 2020 off right with your service. You guys give me the feeling of hope in a better future. The people who helped me was awesome and knowledgeable of their job. So thank you for this life changing move I'm making with you guys.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2020

    Great services. The representatives were very clear with the information, the tool uses to sign the documents were very easy to smooth the process, it was fast, and friendly people. I recommended this company because the process was easy, fast, and the people very clear with the info.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 8, 2020

    I started my morning knowing I needed a loan. I also knew that with my credit it was going to be extremely difficult. The thought crossed my mind to file bankruptcy. I began completing loan applications on line. Denial after denial then a referral to AmOne and a call from Tiffany **. She was very polite and professional. She told me she had a way to help me.

    The next voice I heard was that of Brian ** from National Debt Relief. I didn't understand how that was going to get me the loan I needed but I listened. The knowledge he conferred to me about my credit and debt was astonishing. He took his time to make sure I understood everything this program is about. In fact he made it so plain I felt like I was talking to a friend. His professionalism and listening ear was exactly what I needed. This made my day knowing there is light at the end of the bad credit and mountain of debt tunnel. I can't wait to get started turning my finances around. I thank Tiffany for following up with calls and emails to ensure I received the help I needed.

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    Verified purchase
    Staff

    Reviewed Feb. 8, 2020

    Hogan ** has been great to work with to help me start the process of getting out of debt. He went step by step answering all the questions I had and to understand what is going to happen. He made the process go really smooth.

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Feb. 8, 2020

    Danny and Karen went over everything and answered all of my questions. They both were very knowledgeable and helpful. I was very worried about how to pay my bills. With your program, I am now not as stressed. Thank you for all of your help!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 8, 2020

    I called NDR, then they called me, and we filled up the rest of the paperwork online. I've been with them for almost a year and the goal was supposed to be it would take about two years. It's fully straightforward with the reps but they could answer the phone and be more direct about what the cost overall would be. Nobody answers the phone and usually, I have to send an email but they answer me back so that's fine.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    They help me find the best option, they was especially nice with me, explain me any point, any question then I had they respond clear. Very polite and they care any detail of my terms. I recommend National Debt Relief.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    I recommend it is a company that helps all people with different situations such as deidas and we are very grateful to you, I really felt very good and always looking for the best for the very happy customer to come to your help.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    Absolutely Amazing!! I spoke with Jim ** on Thursday night. We spoke about an hour, and he helped me understand and explain this program. I was hesitant because I never used a debt relief program, but he helped me understand everything. He explained what the program is for, and how it is designed and how it will benefit me to get myself back on track.

    Tonight, I spoke with a Ms. D **, and she was very helpful and informative also! I was still a bit nervous, because I never signed or did anything like this. She let me know this will benefit me, and National Debt will be taking care of everything, and I just need to forward letters from the creditors, if I receive any. I feel much more comfortable then I did a few days ago, and I feel with their explaining this will help me out very much. Thank you again to these two reps, for their amazing work. They went above and beyond!!

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    I just recently signed up with National Debt Relief and it was a great experience to know that there is someone there to help us with our debt. I will definitely recommend this to my coworkers, it was easy to comprehend and very easy to set up. There is always someone there to answer any questions and I am very confident with how it will finally take care of our debt.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    I just got signed up with National Debt Relief. Everyone I spoke with was very helpful, knowledgable, thorough and understanding. So far I have zero complaints. I'm relieved to taking the first step in getting myself out of debt and all on my own as a single mother that gets no help from the county and no child support. I do everything else on my own and now this and I'm glad I have NDR to do this with.

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    Verified purchase
    PricePunctuality & SpeedStaffLoan Process

    Reviewed Feb. 7, 2020

    After intensive research on loans, debt consolidation and hardship consolidation, it came down to NDR. I was disappointed that I had to go this route, everyone was saying I could get a loan, but when it came down to it, they all wanted more money by doing the consolidation. I thought that I had all the disclosure statements and financial numbers correct. But when I got the final documents, some of the numbers changed. Good job on the fast sell, I will see if this system works for me or if I could have gone another route. The agent was fast and slick, I only went ahead because it was top rated- it might not have been the best for me.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    They have great customer service. They were quick, efficient, went over the main items clearly and also, answered all my questions. They were able to help me out. I will recommend you to anyone in need of your services. Thanks again.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    The service by Roger and Michelle were outstanding. Everything was explained several times and in easy terms. The above persons were professional and very friendly and made me feel good about the upcoming process. I was made aware of what the consequences of debt relief can be and what effect it will have on my credit score. Thank you for making it as easy and smooth as can be.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    National Debt Relief helped relieve a great deal of stress. The adviser that assisted me was extremely helpful and put my mind at ease. I would highly recommend. They explain every step of the process and ensure that you understand and have all contact information. They are always available for any questions.

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    PriceBillingLoan Process

    Reviewed Feb. 7, 2020

    It sounds good when they pitch it to you and looks good on paper until they settle a debt. If you owe $11,000 on a credit card and they settle for $7,400; you think you have saved $3,600 using this company. But they charge you a $3,000 fee to settle that debt. So you only save about $600. You are better off getting a loan and paying off your debt that way instead of hurting your credit for 7 years to save $600.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Thank you for all your help. I called up this morning and was enrolled and done by end of day, thank you!! I was under so much pressure and now I can breathe a little more. My rep Nick was wonderful and my welcome call as well.

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    Verified purchase

    Reviewed Feb. 7, 2020

    Everything is great and I really appreciate all the time and dedication Patrick and Taylor took to get me started on this new journey to a debt-free life... Thank you all so much. :) Hope I will be speaking with you all soon... I am sure I will have more questions.

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    Verified purchase
    Sales & MarketingPunctuality & SpeedHonesty & Transparency

    Reviewed Feb. 7, 2020

    Very fast and honest assistance. The program was outlined and it’s offerings disclosed. The delivery of the information was tactful and there did not seem to be any bait and switch tactics. The process appears to be backed by reputable sourcing. Looking forward to fruitful results!

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    So far I am pleased with how easy this recess has been. The staff answered my questions and clearly explained the process. I am hoping that this process will continue to be this easy. I look forward to getting out of debt and on my way to financial freedom.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    Both National Debt Relief representatives that I spoke with were patient and explained things to me in a caring and sensitive manner. I appreciate their patience and understanding and assurance that my debt can look better in the future because my debt - credit is a huge deal to me and one that I did not want to fail in. I appreciate the opportunity to get my debts paid with the help and assistance of National Debt Relief. Thank you.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 7, 2020

    Debt is such a scary situation. National Debt Relief made it a simple and stress-free process. I feel secure in my decision and look forward to seeing how quickly we can work together to pay off my debts and enjoy life again!

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    Verified purchase

    Reviewed Feb. 7, 2020

    My experience with everyone that assisted me was very positive and very nice and answered all of my questions. I would recommend National Debt Relief to anyone that asks about it. I am feeling confident yet scared but they made me feel good about my decision.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Being desperate enough to start talking to debt consolidation companies is very stressful and scary. When I talked to National Debt Relief they put me at ease. They were very clear with what was going to happen and helped ease my fears. They were not pushy at all, in fact they told me to sleep on it 2 different times then call them back before I made a decision. This will be a difficult time but I feel National Debt Relief will be with me the entire time giving me the support I may need.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    National Debt Relief was very efficient in getting us approved and set up. The staff was very helpful and thoroughly answered all of our questions. The staff was very prompt in response time and helpful! We look forward to working with them to resolve our overwhelming debt.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    Various and others were awesome in helping me get started on this journey of becoming debt free. I cant Wait to see how this journey turns out and I would definitely recommend this great team. This is my first time with something like this and everyone was very helpful.

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    Verified purchase

    Reviewed Feb. 7, 2020

    I had two lady's that’s were absolutely great. They look fine to explain, ask questions, and were so respect. They made me feel comfortable and at ease through this process. Ronka was who set me up and she was great! I would recommend her to anyone.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    Starting this service made me a bit uneasy because my wife had suggested it and I had never considered taking this approach. We have fallen into a pretty difficult rut and Barbie was SO GREAT at answering every question and making the whole process easy to understand. We’re excited to see how NDR will help us and we’re excited to be debt-free!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    Everyone that I have been dealing with have been great. I started off with Alexandria and she was great. She was quick in her email responses and answered all my questions promptly. My welcome call was easy and made me feel like a valued client. They were very informative and answered all my questions. They made me feel confident in my decision to enroll in your program. Thank you!!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 7, 2020

    Experience was so easy, helpful, pleasant to deal with, very satisfied with the representative. Glad I called them, such a relief taken off my chest. I am so excited to be debt free with their help, definitely worth it to use them.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    Was very helpful and professional. Made me feel comfortable and at ease. So glad that I decided to go through with this experience and I’m looking forward to working with these people in resolving my debt. Thanks again for all of the advice and clearly explaining every step of the process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Ash was very helpful and informative through the whole process of getting enrolled. He was very kind and understanding. Wonderful to work with. My welcome call was also very helpful and informative. Very nice people to work with and made the experience easy and calming.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Enrollment was easy and the customer service reps were very informative, organized and respectful. The process was made easy in a tough time and there was no judgment or pressure placed on us. Hopeful for great success from this! End goal to be debt free!

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 7, 2020

    So far the experience has been pretty good. Information on how the program works was presented in a clear and detailed manner. The process seems easy and the goal achievable. We will have to wait to see how everything really works out as the process actually takes place.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    I was very nervous about his process but Andre ** made me feel very at ease and comfortable with my decision to do this. I feel that if I have any questions along the way I can count on Andre to help me.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 7, 2020

    My agent, Almas **, was knowledgeable and patient throughout my initial call. He explained the steps and process necessary in order to achieve my goal of being debt free! I especially appreciate how quickly Almas responded to my questions and concerns and that he did not hesitate to call if the explanation required more detail. If you are in need of NDR's help, then you have fallen into hard times like myself. My thanks goes out to Almas and the NDR Team for being accessible and treating me with respect.

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    Verified purchase
    StaffHonesty & Transparency

    Reviewed Feb. 7, 2020

    Your reps were very helpful with getting my situation back on track. I was already familiar with this process with a competitor company of yours. That company failed in successfully helping me resolve my debt. I chose to come to your company with the hopes of resolving my matters with no worries of hidden fees and agenda. So far your reps have been understanding of that and have given me assurance that I will not have to go through that again.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2020

    Awesome... fast, reliable and friendly service. Totally debt-free in a few hours... easy to reach out and shows concerns about your needs... can able to explain about their programs and easy to understand. It’s really a big relief!!! I highly recommended to my friends and co-worker.

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    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Feb. 7, 2020

    I feel so relieved after speaking with my National Debt Relief specialist. He explained the process and worked with me to resolve my debt issues and work out a long term solution. I was struggling from month to month to pay my bills and my credit report was not getting better.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 7, 2020

    Johnathan ** was professional and patient with us. We were helped with every aspect of the process and his explanations were clear. He was very clear about what our next steps should be. He gave us detailed information about how debt relief works. We are new to all of this process but feel hopeful thanks to Mr. **.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    I first spoke with Andrew who explained the options and how you all could help me get myself out of this vicious cycle. I feel as though a weight has been lifted now that I can see the end of the tunnel. I spoke with Jocelyn today who went over everything again in my welcome phone call. Both were kind and patient. I feel like I asked a lot of dumb questions but they answered each one. I am very grateful for the hope that they've given me. Which might sound silly considering nothing has happened yet.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 7, 2020

    The National Debt Relief (NDR) staff was kind, polite, and thorough at each step of the introduction process to enter the program and the welcome call process. Explanations were clear and concise, and I understand that NDR will do what it can to negotiate on my behalf and the program will run for approximately 42 months.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 7, 2020

    Customer service has been impeccable, so far. This is a very hard time and it’s difficult to trust a company. Ben has been very reassuring. They have answered and tripled checked everything for me. They have made this an easy process. I look forward to being out of debt sooner than later.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    When I called National Debt Relief, I was feeling anxious and a little ashamed. How did I get to this point? Chris ** was helpful, non-judgemental and reassuring. He explained my options and how the program works thoroughly. He answered my questions. Andrew of the welcome team reiterated everything Chris said. I feel a sense of hope and relief now.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    From the first phone call to the last phone call and starting of the program, the individuals I spoke with were very clear and made sure you understood the program and were always stopping to make sure they addressed any questions or concerns. While they were obviously taught to read from a prompter, they were very professional but friendly so. I'm just getting started, but this definitely feels like the right move with the right company.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 7, 2020

    He was attentive and happy to help me with calculating all I owe to debt collectors. It as simple to get started and didn't take a long for him to call me back to help. I'm happy I can put all my debt in one easy payment.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    These two were very personable and knowledgeable and patient with us. I would absolutely recommend National Debt to everyone. My wife and I are relieved and looking forward to being out of debt. We have had a lot of hardships and we feel relief already.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    Krista was amazing, love working with her. I will recommend your services with family and friends. I feel satisfaction in knowing I’m on my way to becoming debt-free. Krista was very knowledgable and informative. I appreciate her and I feel comfortable and trusting things will get taken care of.

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    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 7, 2020

    Everything went great. Jason ** did a great job explaining everything to me and making sure I understood everything. I'm excited to get a handle on our debt. I'm glad there is relief. Can't wait to get back on track. Thank You Again.

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    Verified purchase
    Staff

    Reviewed Feb. 7, 2020

    My experience was so very pleasant. Currently, I feel like a weight has been lifted off my shoulders. The staff there was very well informed and informed me and encouraged me to ask any questions that I had... plus it was a very smooth experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2020

    Within a matter of minutes of submitting my online inquiry, I received a phone call from James. Very professional and answered all of my questions. He was very knowledgeable about the program and reassured me that I was in good hands.

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    Verified purchase
    Customer ServiceStaffRatesTransparency

    Reviewed Feb. 7, 2020

    I found National Debt Relief through the internet and they had the best ratings. I read the reviews and liked it, so I called them. They seemed way more knowledgeable on everything and offered a lot more help than the other places did. I did a 36-month program. I pay them a certain amount of money into an account and then, they settle the debts for me. I then pay them back. Every time I called and had an issue, they helped me take care of it or if I had any questions, they answered them to the best of their ability. They give me updates through emails now but the reps were good. All the debts are settled and taken care of. It was a lot smoother than I thought it was gonna be and it was clear-cut-and-dry. I did my part and they did theirs.

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    Verified purchase
    Staff

    Reviewed Feb. 6, 2020

    Excellent respectful service. Kenneth ** was personable and reassuring. All parties were helpful and knowledgeable. Relatively painless process. Looking forward to being in better financial shape. National Debt Relief appears to be an excellent choice for debt relief for me.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    I greatly appreciated their help in advising me. All of my questions were answered and I feel more comfortable about this experience now. I am confident that I will be debt-free with their help and I can’t wait to be debt-free and I’m so thankful for their help!

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    Verified purchase
    Staff

    Reviewed Feb. 6, 2020

    Matt and Ana were both very helpful. Explained everything I needed to know, and had an answer to all questions I had. The process was not too difficult, and they are helping me get to where I need to be financially.

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    Verified purchase
    MaintenanceStaff

    Reviewed Feb. 6, 2020

    National Debt Relief has been extremely helpful and thorough with helping me begin the process of becoming debt-free. Their attentiveness to my account has been superior to say the least. I would recommend NDR to anyone wanting to fix their financial problems in the future and thank each individual who works to help my situation.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Customer Service

    Reviewed Feb. 6, 2020

    My experience has been very pleasant. They have clear communication of what is about to happen. They have walked me through every step at a pace that was easy to follow. I appreciate this company's assistance. I would recommend National Debt Relief to others that have found themselves in a credit situation.

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    Verified purchase
    Billing

    Reviewed Feb. 6, 2020

    My credit card debt was ~35,000. NDR said they'd cut it in 1/2 so I'd have ~18K. Their fee would be ~$7,500 bringing my total to ~25K. I've paid $12,500 so far. HOW do I still owe $21,956 after a year and a half? WHERE is the debt relief??

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    National Debt Relief
    Response from National Debt Relief

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 6, 2020

    Thank you, Andre, for your help with our debt relief. This is a big help to us, we will once again have the perfect score we used to have. Thank you for understanding our situation, for your honesty and the great customer service you provided.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    Very accurate and pleasant, was patient with me as a customer in need of help with my problem and she quickly answered all my questions which were quite a few with the patience of a saint... again thank you all for your help.

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    Verified purchase

    Reviewed Feb. 6, 2020

    The process was great and I was always informed of what was going on or what was needed from me. Lana ** was great to deal with. Very pleased so far with everything and look forward to paying off my debt to be debt-free.

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    Verified purchase
    Staff

    Reviewed Feb. 6, 2020

    All of my questions and concerns were addressed. I was concerned at first about applying for a program like this but the representatives were kind and informative. I was easily able to comprehend the sign-up process and what was going to happen in the future.

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    Verified purchase
    Staff

    Reviewed Feb. 6, 2020

    Everyone I spoke with was very kind and helpful. I have been stressed out so much due to my debts and now I can breathe freely knowing I have people on my side who will help me get my life back on track.

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    Verified purchase
    StaffBilling

    Reviewed Feb. 6, 2020

    You welcomed me to the company and you were very friendly toward me. Also, you explained to me the plan that I would be on. My money payment is twice a month. They gave me a choice on once or twice a month.

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    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Feb. 6, 2020

    I've made some decisions in my past that I wish I never did when it came to money and spending. Putting myself in debt at a young age, only made me pay for it in my now late 20s. I tried all the avenues that you could possibly think of and was ready to give up!! Until I came across National Debt Relief. I had heard about the company via Facebook, Instagram, commercials and so on, but never thought about using them. That's when Kester came along. He was thoughtful, kind, HONEST to the T, helpful and very sweet and passionate about his job. When one option failed, he reassured me that WE will get through this and his goal was to help me in any way possible. I cannot wait to see the outcome of this great experience so far. Kester, you are heaven sent!! Thank you National Debt Relief!!

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    Everyone was very helpful and knowledgeable. They took the time to set me up and help with all the questions I had during the phone conversation. The process wasn’t as time-consuming as I thought it would be. It in total took about an hour.

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    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    Sam was very courteous and patient in explaining the program and getting me started. He gave me all the info I needed to feel comfortable going through this process. We lost connection a few times, but it was super easy to get back to him and there was no long waiting process. Everyone that I have talked to since has also been very helpful and informative. Overall, a very smooth and stress-free process.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    I’ve always been embarrassed of my debt and calling NDR took a lot of courage. As soon as I started talking to Jakeith it was made very clear they understand and actually care about why you are where you are. He made it super easy to talk to him about my situation and give me the best outlook with working with them possible. So thankful for everyone here!

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    StaffBilling

    Reviewed Feb. 6, 2020

    I recommend National Debt Relief for anyone who has accumulated credit card debt and is facing 25 to 30 years before they are free from that debt with an outlay of funds 5 times the original amount. My representative was knowledgeable, patient, easy to understand and explained fully what I would be agreeing to.

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    Staff

    Reviewed Feb. 6, 2020

    I had a great experience so far with National Debt Relief. I'm looking forward to working with everyone in the months to come. Thank you for helping me get on a path to being debt-free! I couldn't have done it without the help of NDR.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    When I realize I was in the vicious circle of getting no where paying off debt, I needed to find a solution. So I finally made the call to NDR, and I am so glad I did. Everyone has been very professional, understanding and courteous throughout. I feel I had the weight lifted off my shoulders and looking forward to being back on track with my financial standings.

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    Staff

    Reviewed Feb. 6, 2020

    Wonderful to talk to everyone in the program. They were pleasant and helpful throughout the process. They answered my questions with clarity and made me feel calm and hopeful. I would highly recommend my friends in need of your service to contact you in the future.

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    Staff

    Reviewed Feb. 6, 2020

    The lady I spoke with was very nice very professional and made it very easy for me. This will make it very easy for me. The program is very wonderful and right now I need all of your assistance and I appreciate everything you have done. The lady I spoke with made me feel very welcome and I'm glad to be a part of this.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    This a great help. I like it. So NDR is good to make customers debt relief. Is very important to become a free of credit agency credit scores. Therefore NDR is one the nation's agency to help those who need to be debit relief free of creditors. I believe it. Good customer skills are very nice. I like the way they helped me. Thank so much to customer service support.

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    BillingRates

    Reviewed Feb. 6, 2020

    Single, widowed female living on fixed income and into credit card debt due to relocating and not having additional income and basically having to live off credit cards with high interest rates. Thankful for a program such as this that will allow me to yet pay portions of the bills without all of the interest.

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    Reviewed Feb. 6, 2020

    I am extremely excited to become debt free and to be able to start saving. Everyone that I have spoken with was very qualified on the subject matter. All my questions were answered proficiently. The entire process of getting started in the program has been a success.

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    Reviewed Feb. 6, 2020

    Darius ** was Awesome. He explained everything in details. The welcome team person was awesome and pleasant. I would definitely recommend them to friends and family. I'm excited to know that in 48 months or less that I will be relieved of debt.

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    Staff

    Reviewed Feb. 6, 2020

    This is my 2nd time in the program. I had great results the first time. My debt was resolved quicker than they promised. I have now found myself in debt again and am confident they will help me in the same professional manner.

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    Staff

    Reviewed Feb. 6, 2020

    My interactions with Gilbert ** and Whitney ** were OUTSTANDING!!! They both took the time to explain the information and answer my questions. They both on numerous occasions reemphasized their commitment to helping me succeed with this program. I am extremely impressed with their professional manner. Qualities that are far and few these days. Thanks to both Gilbert and Whitney for their help. 5 Stars.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Feb. 6, 2020

    David ** was very helpful, and I felt very assured that all my debts will be taken care of by this company. Sabrina ** is very helpful. I was feeling kind of scared, but she assured me I won't go to jail.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    Each person I spoke with was very helpful in getting us signed up and hopefully out of debt soon! Marvo was awesome! The welcome call rep was professional and courteous. I feel safer financially now than I did yesterday and more hopeful about the future now that we have a real plan to get out of debt.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 6, 2020

    Wow! Amazing experience from start to finish. Learning about the program, getting approved and enrolled was so simple and soooo relieving. I’d lie awake at night so anxious about money and never feeling like I could catch up or get some breathing room. Vanessa and (not sure of the other women’s name.. the one who did my welcome call) were so helpful and fantastic. Thank you all so much!

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    Staff

    Reviewed Feb. 6, 2020

    My experience was a pleasant one. My first contact person Ms Theresa ** was very professional and knowledgeable. She answered all of my questions and concerns. I am encourage and confident that this program can help me get out of debt.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    I am a new client with National Debt Relief. So far, I am very pleased with the service provided. Everyone has been extremely helpful, and have helped to make me feel at ease with my stressful financial situation. From the very first call the representatives have given informative information and answered all of my questions. I never once felt pressured or obligated to make a quick decision. For once I feel like there is hope to getting out of debt!

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    Very Helpful information! Nice, considerate people in customer service. Guided us through each step very easily and easy to set up online account. Thankful for service that can help people get out of debt! Happy to be on our way to being debt free!

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    Staff

    Reviewed Feb. 6, 2020

    Dionne ** was very helpful, informative and pleasant as was everyone I dealt with. They helped relieve some of my stress. I thought the process was long but I understand that it has to be in order to have all the correct info.

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    Staff

    Reviewed Feb. 6, 2020

    Michael ** was the best. Really helped me to get through my situation. He really explained everything and step by step process. Truly a relief from all of my debts. thanks for this company. Truly a blessing. God bless you all.

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    StaffTransparency

    Reviewed Feb. 6, 2020

    They helped me understand the program with great explanations of what will happen in the next couple of months. Also they saved me a few thousand dollars on my current debt. I would recommend this place to anyone wanting to consolidate their debt.

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    Staff

    Reviewed Feb. 6, 2020

    Both the debt specialist and welcome caller I spoke with were wonderful. Super helpful, polite and very accommodating. I will recommend this service to anyone in need of this type of assistance. I have only just enrolled so I can't report on the success of the negotiations, but I am very pleased with the signup process.

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    Staff

    Reviewed Feb. 6, 2020

    I just sighed into this. I am hoping for good results. So far everyone was very professional and helpful. There is so much to take in right now. I will feel better once everything gets started. As time goes on then I will have more of an experience.

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    Staff

    Reviewed Feb. 6, 2020

    My experience was wonderful with Daniel and Janny, they both explained everything to me very well so I can understand. It's a very good program. I would refer and family so they can get the same help that I got.

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    StaffTransparency

    Reviewed Feb. 6, 2020

    Steven was most helpful. He was very thorough in his explanations of the program. Most of all he understood how emotional this is for me. I have always taken pride in my credit and to do this is very emotional. He has been very patient with me and answered all of my questions. I felt very comfortable with him. I certainly hope that during this program I will have other conversations with him.

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    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    Financial hardship is the LAST thing anyone ever wants to face or go through and usually put off. National Debt Relief could not have made it an easier more understandable process for me. I wish I would have put it in the TOP of my to-do list. I can’t thank them enough for handling this for me promptly and professionally. I can now look towards paying off my debt that I owe and rebuilding my credit.

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    Staff

    Reviewed Feb. 6, 2020

    They answered every question I had and made me feel like there's a light at the end of this tunnel. I would recommend them to anyone who got in over their head and think there's no way out. Thanks for all your help.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Feb. 6, 2020

    I had a very good experience talking with both representatives. They were both very professional and friendly. Any questions I had were answered in a way that made sense for me. At no point was I made to feel embarrassed to talk about my situation.

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    Staff

    Reviewed Feb. 6, 2020

    I'd like to thank all the people who helped me start on this process and were clear with what I was doing and not forcing me into it. They were knowledgeable, clear and concise in the information that was given to me. Very helpful and trustworthy as well.

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 6, 2020

    I have just started but so far my experience has been good and I look forward to the outcome regarding my financial freedom and thankful for all the quick responses to my emails. I appreciated the step by step review of the documents submitted to me to sign.

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    Staff

    Reviewed Feb. 6, 2020

    Keysha was so informative and made sure I understood every step of the process. She made me feel very comfortable with my decision. Everyone that I have talked to made sure I was aware of what to expect. I would definitely recommend this company to anyone in my situation.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2020

    The customer service I received was Five Stars. From the beginning, George ** was always extremely helpful and very patient. He made sure that I understood the entire program. The female who assisted (I'm sorry I did not write down her name) was also very helpful and had no problem repeating the information if I didn't understand. I'm looking forward to completing this journey. Thank you.

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    Punctuality & Speed

    Reviewed Feb. 6, 2020

    Everything was done thoroughly and efficiently. I was impressed how quick and easy it was. I wish I had done this sooner. Oscar explained the program and the benefits of how I can become debt-free in under 3 years.

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    Staff

    Reviewed Feb. 6, 2020

    Very professional, great manner to help customers, couldn't be happier with the service, very helpful since day one, 5-star service, looking forward to have a life without debt, will recommend family and friends that need to be credit relieved.

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    Staff

    Reviewed Feb. 6, 2020

    It was easy and understanding the way they explained to me. I feel very good to get my debts get paid in an easy form of paying not too much but what I can give. Thank you very much for your support.

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    Verified purchase

    Reviewed Feb. 6, 2020

    I am sick and tired of paying toward my debt and not seeing it ever coming down. I need to get out of this cycle of feeling helpless. Thank you for Jeffrey ** and me feel at eased during the process. I am looking forward of my freedom off debt with 24-36 months.

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    TechStaff

    Reviewed Feb. 6, 2020

    Everybody was so helpful and kind. They explain everything with detail and answered all the questions I had. They made sure I understood every section of the contract and if I didn’t they would try to explain step by step.

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    Punctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    Great experience, everyone was very helpful, everything was explained and all my questions were addressed appropriately. The forms were clear and self-explanatory. Kesha was extremely detailed and patient with all my concerns. I would highly recommend this program to friends and family. The process was fast and painless. I feel more at comfortable with the program now and look forward to being debt-free.

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    Reviewed Feb. 6, 2020

    I was very nervous at first, but NDR made me feel comfortable about my decision to consolidate my debt. I am happy with my decision. Thank you all very much. If I have any issues, I know I can contact you.

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    Staff

    Reviewed Feb. 6, 2020

    Very informative and very professional, takes a while but they want to make sure everything is clear and complete, Jaison was very helpful in reviewing all the information and going over all the paperwork involved in getting this done in a timely manner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 6, 2020

    National Debt Relief is working on my behalf. They haven’t contacted all my creditors that I continue hearing from them. I’m not sure at what pace they need to be moving, but they’re doing whatever they need to do at their own pace and I’m just waiting. I go online. There’s a portal and I check there, and I have nine creditors. And so far, two of them have been taken care of.

    The creditors want me to negotiate with them, but the National people say, “No. Let us do our job. We do this. We deal with these people. This is what we hear other customers say that that was just a tactic of intimidation. Don’t let them get to you. We’ve heard this before. So, if you can avoid, block those numbers and if you get any mail, just forward it to us and we’ll take care of it. So, just let us do our job.” They say it in a nice way. Sometimes it’s just frustrating because you can only block so many numbers and they’re getting pretty good at it. My phone number starts with a 508 and some of these people are calling from a 508 number, so I’m thinking it’s my kids calling. But I just sit back and allow NDR to do their job.

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    StaffHonesty & Transparency

    Reviewed Feb. 5, 2020

    National Debt Relief really gave me a peace of mind. They helped and explain everything. I honestly thought I was never going to be able to pay off all my debt. Thanks, National Debt Relief. I really recommend this program if you stressing over debt.

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    National Debt Relief
    Response from National Debt Relief

    Jose, congratulations on a great start! We look forward to working with you to resolve the remainder of your enrolled accounts and give you continued peace of mind. Please let us know if there's anything else we may be able to do for you while you're here.

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    StaffHonesty & Transparency

    Reviewed Feb. 5, 2020

    Explained everything clearly and gave clear instructions regarding the process. Honest. Very patient when speaking with them and asking questions, would recommend based on experience. This easy process has lifted a lot of weight on my shoulder given my situation that my kids have been kidnapped.

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    Staff

    Reviewed Feb. 5, 2020

    I can’t emphasize enough how grateful and relieved I am. I felt like I was drowning deeper and deeper, only for you guys to extend a helping hand and pull me out. It has been nothing but a delightful experience. Everyone is so helpful, cordial and professional. Thank you very much.

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    StaffBilling

    Reviewed Feb. 5, 2020

    Everyone was so helpful. I worked with Parker ** in explaining the program. I felt reassured many times as I was very nervous about my debt. After everything was explained, he helped me greatly to reach a payment I can afford.

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    Reviewed Feb. 5, 2020

    The process was explained in great detail by Steve. I look forward to becoming free of debt and free from the stress of not being able to live without the stress of debt! I am very pleased with the way I was treated.

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    Staff

    Reviewed Feb. 5, 2020

    National Debt Relief have offered great support and guidance during our financial hardship. By answering all our questions and, we have peace knowing we’re making the right decision. We are truly grateful for them and that we will ultimately have a second chance to live debt-free.

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    Staff

    Reviewed Feb. 5, 2020

    These folks at National Debt score a 10 in my book. The process was nowhere near as bad as I thought and they were very thoughtful and helpful in helping me with this process. Thank you. I feel as though the weight of the whole world is off of my shoulders.

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    CoverageStaff

    Reviewed Feb. 5, 2020

    All personnel were courteous and thorough on helping me. They described the process I would go through and what to expect. They also told me how to react to creditors and potential fallout. They were informing me possible legal action and coverage.

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    National Debt Relief
    Response from National Debt Relief

    Jon, thank you for your review. Welcome to the National Debt Relief family! Our most successful clients are the ones who ask the most questions and have the best understanding of what the program is and how it works. They also know what's really required to succeed here so don't hesitate to reach out with any concerns. We'll continue to work with you throughout the process and encourage you to check in periodically for updates and with questions. We wish you the best of luck!

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    Staff

    Reviewed Feb. 5, 2020

    They will get you out of debt in a couple of years in a professional but understandable way. They will work with you up till the end to resolve your debt and bring you to financial freedom. Thank You NDR!

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    Staff

    Reviewed Feb. 5, 2020

    I have just begun the program and must admit I am quite nervous! However, all NDR representatives have thus far been extremely clear and concise in answering my questions, and explaining how the program will progress. I look forward to completing another review upon a successful program completion.

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    Staff

    Reviewed Feb. 5, 2020

    Representatives were very helpful and able to assist me with the best debt resolution program. They were well informed about the program and how to help my situation. Michael was able to answer all of my questions and took appropriate time to explain the program to me.

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    Staff

    Reviewed Feb. 5, 2020

    So far my onboarding experience has been nothing but positive and I am excited and eager to become debt-free! Everyone has been nothing but knowledgeable on how the program work and able to answer each and everyone question I had for them! Thanks.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing this, Marvella. Our agents are knowledgeable on the process so they can teach you how it works and guide you toward your ultimate goal of getting out of debt. They'll advise you when things change and give you the tools you need to succeed. Please don't hesitate to use them as a resource.

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    Customer Service

    Reviewed Feb. 5, 2020

    The best service, easy to talk to, everyone I dealt with was very nice, easy going and knew their stuff. Every time I called I talked with a pro. Couldn't be more happy. Hope everything continues to be going the right way.

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    Staff

    Reviewed Feb. 5, 2020

    My experience was pleasant and informative, I was able to fully understand and make an educated decision based on the information that was given to me. I feel that both the people helping me did an impressive job. I would recommend this organization to others based on my experience so far and I hope it continues to go the same way.

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    Staff

    Reviewed Feb. 5, 2020

    I truly believe Providence was instrumental in leading me to both National Debt Relief Services and, subsequently my advisor through the process: Ms.Theresa **. Ms. ** was absolutely: STELLAR! She was quite: knowledgeable, affable, reassuring and patient. I am so appreciative of her: guidance and assistance throughout this process. On another note, I believe: NDR is an appropriate fit for me and for anyone else who is in the stage of rebuilding themselves (i.e. becoming debt-free).

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    Reviewed Feb. 5, 2020

    Everything was clearly explained and above board. I think this is a very good way to become debt free in less than 3 years. I never knew a service like this existed and now I wish I could have done it sooner.

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    Staff

    Reviewed Feb. 5, 2020

    George ** is an exceptional employee. He listened to my problems, stress and concerns with empathy. I was truly talking with a friend who help ease my situation with knowledge and compassion. Please thank him for me. While I am nervous about taking this path, I hope it works out for me.

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    National Debt Relief
    Response from National Debt Relief

    Sandra, thank you so much for acknowledging our agent. We passed your message along and we're sure he'll be happy to know you mentioned him. Feeling a little nervous is normal and it happens to many of our clients. Our most confident clients are the ones who ask the most questions and understand the process best. You can succeed if you stay committed. Please contact us if you have any questions.

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    Staff

    Reviewed Feb. 5, 2020

    Richie done a great job in helping achieve what a plan that will work best for me and my family. In just 34 short months I will be able to breath again. I have struggled being a single parent and this will allow me to be able to not be so stressed when it comes to my home and family.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 5, 2020

    Mischa and Karen were excellent in explaining the paperwork and getting me into the program that will help me financially. They are very knowledgeable and kind. Phone calls were returned when they were expected. Questions were answered promptly and so I could understand.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    National Debt Relief was very thorough and organized. There was a lot of paperwork, but that made me feel more secure. Also, their customer service was top notch and they always followed up and were available when they said they would.

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    Staff

    Reviewed Feb. 5, 2020

    Explained everything to me clearly, nicely. I think it’s a good program. Happy with your service. Have helped me along to the progress of this. They’ve made it easy for me to clean up my credit and work on cleaning up my credit.

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    Staff

    Reviewed Feb. 5, 2020

    The girls were helpful, thorough and informative! We would recommend this program to every one we think would benefit from debt relief. And possibly eligible for help with this process. Thank you very much for your help and patience. Roy/Bev

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    From the first phone call with Marc to today's phone call with Lisa, the experience has been great. Having the burden of overwhelming debt is stressful. Marc walked me through the beginning stages of the enrollment process with great patience answering my many questions and reassuring me at the same time. Lisa in today's phone call exhibited the same patience. I commend your team on their kindness and professionalism.

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    Online & AppStaff

    Reviewed Feb. 5, 2020

    NDR was very professional. They answered all my questions and explained all options to me. They were very friendly and I would recommend them to anyone struggle with unmanageable debt. Their website is easy to access and you can easily review all your account activity.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the endorsement, Gregory! We're happy to hear we answered all your questions. We believe you should understand all your options so you can make the best decision as well. We look forward to working with you and helping you reach your financial goals.

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    Customer ServiceTransparency

    Reviewed Feb. 5, 2020

    Everything was on point and transparent. Robin and the lady I spoke with on the welcome call were awesome. Can’t remember her name. Didn’t know where to look for the order number. Hopefully it all works out and I can get my life back on track.

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    Staff

    Reviewed Feb. 5, 2020

    Everyone was very helpful and explicit and pleasant. Took time to explain everything so I could understand. Wish I had done this a lot sooner. Was very nervous about doing this and pray it was the best thing to do!!

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    Customer ServiceCoverageLoan ProcessRates

    Reviewed Feb. 5, 2020

    Great customer service and easy to get started into the program. Hoping once and for all to get out of debt and stay that way. In the past we just got loans but it never covered all my debt and still allowed me to keep using my high interest rate cards.

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    Staff

    Reviewed Feb. 5, 2020

    I am anxious to start my road to recovery. Thank you for your professionalism. I look forward to working with your staff to resolve my Credit and Debt issues. I want to thank Your company for accepting my application. Your associates were very knowledgeable and made me feel at ease to start my road to recovery.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    Very professional customer service, explain my plan to help me get out of debt. They went over my contact page by page. All of my questions were answered. I would advise anyone that has a problem with debt to contact your company.

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    Staff

    Reviewed Feb. 5, 2020

    Very nice and knowledgeable staff, I was able to get all my answers that I needed and they even worked with my budget, I will definitely recommend to a friend or family in need of debt relief services. Thank you all very much for all your help and support.

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    Staff

    Reviewed Feb. 5, 2020

    It's my first time to apply for consolidation. I was so scared until I spoke to Rhoee **. He was very helpful, patient and informative. He made easy for me to understand the whole process. From the beginning to the end. He was also compassionate and understanding.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 5, 2020

    The rep was very comforting and calm while going through step by step to get me qualified for a debt management application, it was reassuring that I was moving my financial stability in the right direction for my future. The time spent on the phone was not long at all and everything in the process was an easy step by step explanation, even the signing portion.

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    Staff

    Reviewed Feb. 5, 2020

    My experience with NDR has been extremely positive! My debt specialist was informative and I feel very comfortable with my decision! I'm looking forward to financial freedom and now that is closer than ever before. I would definitely recommend NDR to anyone.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    The agent that called me was very polite and patience with me, sometimes it takes me a moment to answer questions. She made sure that I understood every aspect of what I was signing up for. I would definitely recommend this company to anyone in need of this kind of service.

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    Staff

    Reviewed Feb. 5, 2020

    Just started the program with NDR and I couldn’t be happier. Made me feel at ease from the very start. So professional and easy to deal with. Always there when I have questions. So happy I went with NDR. Recommended.

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    Staff

    Reviewed Feb. 5, 2020

    Everyone seemed to really care about my situation and was completely willing to help in any way they could. It was a easy and simple process and they made sure I completely understood everything about the program. All my questions were answered and I didn't feel like I was confused about what I was being told. Program is definitely one I would refer to my friends and family looking to be debt-free.

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    Staff

    Reviewed Feb. 5, 2020

    So far so good. Very friendly and explained everything as I had many questions. Will see how this goes with relief from the pressure. Staff was knowledgeable and even changed my due date upon request with no questions asked. Thank you and looking forward to results.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    Great service. Ash ** and the guy on my welcome call were both really professional. It was a relief to know that they were able and willing to help me. They both really cared about my goal of getting out of debt.

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    Staff

    Reviewed Feb. 5, 2020

    The experience working with N.D.R. has been great. Everyone we have worked with has been patient, understanding, and knowledgable. They worked with us and made us feel like we were being taken care of and at the end of all of this, we will be debt-free.

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    Staff

    Reviewed Feb. 5, 2020

    Overall experience has been easy and all questions answered. Both people I have talked to have been upfront and would recommend to other people. Makes me feel at ease with the whole process. Thank you for helping us become debt-free.

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    Customer ServicePriceStaffBilling

    Reviewed Feb. 5, 2020

    Great paced help by all, on all components, knowledge, steps, email, balances, requirements well explained and mostly your courtesy for having all my debt credit card info and working it into very affordable program. THANKS MUCH FOR Your acceptance of myself! Matt

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    Staff

    Reviewed Feb. 5, 2020

    I was well informed about the entire process, everyone was professional, and helpful. They answered all my questions, and concerns. I appreciate their undivided attention in this matter, and their enthusiasm to help resolve this issue. I would strongly recommend this company to anyone in financial trouble.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2020

    I received five-star service from the beginning of the application process to the end of the Welcome call. Everything about the program was explained in a thorough and professional manner. The whole process put me at ease with my decision to move forward. Thank you, National Debt Relief.

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    Customer Service

    Reviewed Feb. 5, 2020

    Getting accepted into this program was very difficult. Calls back and forth for two days buying a car is easier than this process was. At times I wanted to go with a different company because of him much I felt I was getting the runaround. Getting out of debt should not be this difficult or hard to achieve.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Feb. 5, 2020

    James ** was very polite and understanding of my situation. I want to thank him for all of the assistance he has given me throughout this process. I ton of stress has been lifted off my shoulders. Thanks so much!

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    Customer ServiceTechSales & MarketingPunctuality & SpeedStaffBillingLoan ProcessRatesTransparencyHonesty & Transparency

    Reviewed Feb. 5, 2020

    An acquaintance of ours had used National Debt Relief and told us that the program was going well after about a year. They talked about how well they communicated and got some really good settlements for them. I had quite a bit of credit card debts and unsecured loan debt over the last two years from some family issues with supporting several family members and elderly care of parents. And when I called National Debt Relief, I was feeling very overwhelmed. But they were very organized, and they seem to know exactly what was going on, which gave me a lot of confidence on the program. When we were done with the phone call, and I talked to my wife, we decided that that was probably the way to go because we wanna pay some of our debts back.

    We were simply asking for some help. National Debt Relief seemed to be the best alternative because morally, we were having an issue with just saying, "We're gonna declare bankruptcy and write it all off." Their program was attractive to us even though they're getting a discounted rate. We felt like we're still being responsible for the debt we incurred. We're just saving some interest.

    So far, they settled about four of our debts, and I've had nothing but good things to say. They've called me as soon as they got the offer. They advised me that they thought it was a good offer. They said it was up to me if I wanna choose it, but they gave me the pros and cons. And I felt like they let me make an educated decision. I didn't feel like they were forcing me into something to help them. They were really trying to help me. So, we have 4 resolved, and 12 outstanding. That's 25% through in less than a year. So, I'm very happy with that.

    After I did the initial assessment and put everything in and they gave me my payment, about a week later, I was driving along, and I remembered that I had another outstanding debt that I did not tell them about. I remembered because the payment came out of my account. So, I was really in a panic because it wasn't a small amount, but it wasn't a huge amount. And I called, and they were very reassuring and said, "You know what, that's no big deal. There's plenty of budget room within your payment and in your settlement that we should have no problem with that." I didn't have the account number because it was an older account. All I did was told them who it was and they had that resolved in a matter of like 10 minutes. They had it added to my list and my payment didn't change. So, I was very happy about the way they handled it. I would call it an add-on debt.

    We're not completely done, but I'm definitely very happy with them. I did already recommend someone to try it out because they were also struggling morally with just dumping their responsibilities. What I found with National Debt Relief is they made me feel better because the counselors said, "Look, you've already paid them what you owe them, now you're paying all these interests. And what we're gonna do is settle for what you really used," and I really like that. It made me feel better about myself. I like the way they handled it. They didn't make me feel like I was some loser because I was in this situation. They made me feel I was very reassured that they would handle it.

    They were very honest because I thought there's gotta be a trick to this. Somebody is making money, somebody is paying things. I was surprised on how open they were about, "This is what the deposits are. These are the fees. This is how much we make." Even after that first call, I didn't feel like they were hiding anything at all. It was very transparent. They tell you how they make money, and they tell you how they're gonna help you. And so far, I've made seven months. In that seven months, they've been exactly as they promised.

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    Customer Service

    Reviewed Feb. 4, 2020

    Very happy with the level of communication thus far. This process is scary starting out so the written and verbal communication is much appreciated. Looking forward to seeing results and hoping great communication continues. Happy to see the level of detail into our situation.

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    Staff

    Reviewed Feb. 4, 2020

    The experience has been gratifying and very helpful. I am very grateful for all the help I’ve received here. I really appreciate everything you have done for me. Thank you so much you gave me hope and support when nobody else did. It has been an eye-opening experience to have had the opportunity to know about this place and all the wonderful people that work here. Especial thanks to Ampi, Greidy, and Grecia.

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    Staff

    Reviewed Feb. 4, 2020

    Good, they were patient and thorough. It was a very different experience. Thank you for everything, it was hard to find a place that could help me and I am grateful to have found you. Happy happy happy happy, thanks.

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    Customer ServiceStaffBilling

    Reviewed Feb. 4, 2020

    The phone call was hard for me to do. But they helped me understand how the system works and what to expect. They were very clear on on guiding me through this process. I admit that I am stressed out about the steps on quit making payments and let them go into collections! Also knowing what it’s going to do to my credit. But I also realize what the future shall be after the program is over with.

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    StaffBilling

    Reviewed Feb. 4, 2020

    It has been a great experience so far. Everyone that I have spoken to has been very courteous, informative and helpful. Thank you for making the process simple and very easy to understand, I look forward to working through the program and being free from credit card debt!

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    Staff

    Reviewed Feb. 4, 2020

    My Experience was good, and positive, very helpful. It was good talking with Erica. I am looking forward to having my debts paid off and I welcome your help. I appreciate the fact that you mailed the information to me. Let us together make this work successfully.

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    Staff

    Reviewed Feb. 4, 2020

    I had a great experience with Mike and the second woman I talked to. They were very helpful and informative. They took the time to help us through this process and encourage us to make the right choices. I am excited to start this journey. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    Stephanja, thank you so much for telling us about your experience! We'll make sure to recognize the agents who assisted you. Welcome to the National Debt Relief family! Please let us know if there's anything we can do to help make your time with us as productive and pleasant as possible.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Lamell spent almost 3 hours on the phone with me helping me work through everything to decide what program would be best for our family. I know it is going to be a tough road ahead, but I feel like we at least have a plan at this point, and a better peace of mind than we have had in a long time.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Feb. 4, 2020

    I called National Debt Relief today to inquire about my credit card debt. Caly ** was the girl who assisted me. She was very easy to work with and answered all of my questions. After she explained my options, we were able to submit an application over the phone. Very fast & easy.

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    Staff

    Reviewed Feb. 4, 2020

    Well all I can say is 5 star for the 2 guys who help me, they have all the knowledge to help me and everybody who's in a matter of debt difficulties. Thank you much for your kindness and patiently explain to me how to recover from debts. Keep up the good work! Great job!!

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    Very helpful in explaining the process, they really make sure we on the right track to achieve our goals. The young lady who set the program up made us seem like we were family instead of customers. I can't wait to finish the program, I can tell others how the program work.

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    CoverageStaff

    Reviewed Feb. 4, 2020

    The two individuals I worked with were well knowledgeable on the product and process. They were very thorough and specific. They acknowledge my time was important and didn't waste my time covering things that were not necessary.

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    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    True professionals waiting to help. In just a few minutes, I was able to discuss my options with my rep., decide what program made more sense, and submit my application for approval. I received personal attention and everything was forwarded in writing. So far, I could not be more excited about the service.

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    National Debt Relief
    Response from National Debt Relief

    Benito, thanks for taking the time to leave feedback today! We’re proud to say the people on our team are among the best in the business and we're glad we get to work with you directly. We're excited to see you succeed, so please keep us updated on your progress.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Very helpful and informative. Made me feel like everything was going to be better and everyone was friendly and Everyone I spoke with did not judge and was understanding. Very glad I made the phone call. I look forward to working with this company to resolve my debt and have a future with less stress.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Chris was very helpful, friendly, and explained everything thoroughly. With this program I am hoping to get out of debt entirely, and I feel like this program will help with that. Customer service is great, I feel like they really pay attention to you and treat you like a person and not a number.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Al made the process very easy and understandable. What a relief to be able to get the help we need. The program was explained in detail so all of my questions were answered. The resources for further customer service are extensive.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    The agents were really nice when I went through the initial process and welcome call. I feel very confident about doing this program. It fit my situation and my pockets. I’m very glad to be part of this program to better myself and my situation.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Excellent customer service. They do everything they say they are going to do. They take the time to explain the process to you, and even after you've signed all of the forms, they do a welcome call to make sure you understand everything you've signed.

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    National Debt Relief
    Response from National Debt Relief

    Boylston, it sounds like things are going well for you in the program! Thanks for taking the time to leave feedback today. We can’t wait to help you continue your journey towards being debt-free. Please keep us updated on your progress.

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    Staff

    Reviewed Feb. 4, 2020

    Everyone at National Debt Relief has been very helpful and professional in helping me with my financial difficulty, I haven't feel this confident about my financial future in months. I would recommend this program to anyone with crippling debt, and are looking for a way out. Thanks for all the help and keep up the outstanding work.

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    Sandra increased rating by 3 stars.
    Customer ServicePunctuality & SpeedStaff
    After a positive interaction with National Debt Relief, Sandra increased their star rating.

    Original Review: Feb. 4, 2020

    Big disappointment with Elisa, call representative. Spoke so fast, and was not clear in her speech, aside from all the interruptions on her end of call, i.e. coughing, laughing and losing focus on what she was saying and doing. My experience with Devin **, relief counselor, was outstanding. I expected the same all the way through the process, but, found the welcome call conversation truly confusing and disappointing.

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    National Debt Relief
    Response from National Debt Relief

    We’re really sorry to hear about what happened and we would like to make sure mistakes like these don’t happen again.If you can contact us directly at 888-660-7427, we will do everything possible to make sure this situation is made right.

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    Staff

    Reviewed Feb. 4, 2020

    Very helpful and professional. Also very detailed oriented. The staff were very courteous. Taking time to go through the process of debt consolidation to make sure the client is clear on the best options available for their particular needs. They also guide you through the process.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    MY EXPERIENCE WAS GREAT. Your rep was very good with explaining everything and waiting for my question then answered them then sending me emails quickly.. Very happy with her. I will be recommending this company to my friends. Excellent rep.

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    Staff

    Reviewed Feb. 4, 2020

    Very personal and caring, answered every question. Pleased so far with getting started I am positive with knowing I will be debt free soon! Tibia ** walked me through the whole process and was very kind and helpful. I hope this will be something I can learn from and continue to building my credit.

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    Staff

    Reviewed Feb. 4, 2020

    Everybody has been very welcoming and helpful. Thank you for everything. I am looking forward to being debt free in the next 2 years. I will recommend several people for your services. You have made me feel like there is hope in getting out of debt and that I will get my life back.

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    National Debt Relief
    Response from National Debt Relief

    Shawn, congratulations on a great start! We look forward to working with you to resolve your enrolled accounts. We're happy we can work with you to help ensure a more stable and secure financial future for you. Please let us know if there's anything else we may be able to do for you.

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    I called your agency, and was transferred to Anthony B. He explained to me the services, that were offered and how the program worked. He provided me with the knowledge, and confidence to get on board with the program. He explained everything so well, and reassured that I understood every step of the way. He’s Helpful matter, and how courteous he was made the process swift, and smooth. I was able to complete my application one I received my Welcome call by Robert R. He too. Went over everything and made it possible to get this ball going. I Thank these two gentlemen for making me feel comfortable with the situation I’m currently in. I wasn’t looking in falling more behind on my accounts, but I’m real grateful that this program is available. Thank You to Anthony and Robert for getting me started on getting Debt Free, but not without the help of National Debt Relief.

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    Staff

    Reviewed Feb. 4, 2020

    I am very satisfied to NDR. Your Associates have stunning service. I'm very hopeful that this is my unforgettable experience. Now I can sleep well and go to work without stress. Thank you so much NDR. I hoping this company will help more people just like me. This is a new beginning for me. Sonny

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    Customer ServiceStaff

    Reviewed Feb. 4, 2020

    Jalena ** was great. She explained everything very well and went over and over it until she knew that We understood it fully. Very patient and always upbeat. I would recommend her to anyone. If I would call she would always call back.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    My rep Ms. ** rocked :). She was fast, courteous and precise. She was very thorough with the welcome call and helped me understand the whole process. Awesome Job! I highly recommend NDR to other customers. I look forward to completing the program and be debt free.

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    Customer ServiceStaffBilling

    Reviewed Feb. 4, 2020

    Easy experience and professional customer service. Jay ** make this experience really easy. I was be able to sleep all night for long time. Thanks. I will recommend it to anybody who is looking for settlements in payments and you will not regret this experience.

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    Verified purchase

    Reviewed Feb. 4, 2020

    Just started so not sure what my experience will be as of yet. The welcoming procedure and initial setup went well with no problem. Everything was explained to a tee probably more than once. I have no complaints so far but let's see how it goes. I will monitor everything online.

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    Staff

    Reviewed Feb. 4, 2020

    I found this a very helpful resource in my time of need! They were very helpful working with me and answered all my questions. I would refer them to anyone looking for debt relief that does not want to file bankruptcy.

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    Staff

    Reviewed Feb. 4, 2020

    The team has made everything clear to me and was a great help in the process of me trying to apply for the program. Truly appreciate the kindness of all through this program. I hope to continue on good terms!

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    National Debt Relief
    Response from National Debt Relief

    Martha, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.

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    Staff

    Reviewed Feb. 4, 2020

    They were helpful and easy to work with. I’m glad that I have a way to resolve this debt I’ve been dealing with for a long time. The best part is I don’t have to deal with the collectors anymore. Thank you.

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    Staff

    Reviewed Feb. 4, 2020

    Your representatives were very helpful and knowledgable in setting up our account. It is a lot of information to absorb but I look forward to getting started in the program and hope to be able to complete it before the actual time we have set up.

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    Staff

    Reviewed Feb. 4, 2020

    I would like to thank you all so much for being so helpful on helping me to understand how things work. And I will recommend other that need help and also in a shorter time span to eliminate my debt and easing my pain. Thank you.

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    Staff

    Reviewed Feb. 4, 2020

    Lillian was very helpful in setting up my account. She was very patient while I researched my choices and made my decision. The staff reviewing and setting up my online account was very nice and helpful. Thank you for helping me regain control of my financial health.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 4, 2020

    Everyone I have spoken to was very helpful. The information I received was clear and explained thoroughly. Charles responded promptly to my inquiry and when Michelle called me for my welcome he was very polite and answered all my questions.

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    Staff

    Reviewed Feb. 4, 2020

    I had a wonderful experience getting set up with National Debt Relief. The representatives made it easy and clear what my options were. I was nervous going into this experience but they made it painless. I am excited to get this process started to becoming debt free in the near future.

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    Staff

    Reviewed Feb. 4, 2020

    Everyone was so helpful and explained the program really good and answered all our questions. They also made sure we understood everything that they were explaining to us. If we didn't understand and maybe asked the same question they didn't make us feel like we were dumb. Very helpful.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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