National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 12, 2020
Very helpful and attentive. They took a sincere look at my situation and gave me options on how to deal with it. Then once I made the decision to follow their advice they put those ideas into action. I feel very comfortable and confident that I can get out of debt thanks to National Debt Relief.
Reviewed Feb. 12, 2020
My experience with the representative was excellent. She make sure I understand everything and answered all my questions. She made everything clear and communication was excellent. I never had any hard time understanding her. They are excellent as they are. There's no need for any changes or improvements. I am satisfy with their service. Thank You.
Reviewed Feb. 12, 2020
Angelic was extremely friendly and helpful. Explained everything. Called when she said and was patient working around my schedule. I received emails that were easy to get through. And the lady who did my final call was also so friendly and helpful.
Reviewed Feb. 12, 2020
I found myself in a hard situation with a mountain debt after being unemployed for 5 years. I thought I could manage it, but I couldn't. I went back and forth with the idea to file bankruptcy or debt consolidation. I finally took a leap and called National Debt Relief. Tashana ** was amazing! She took her time and went over every single detail, answered all the questions I had, and never made me feel bad for needing help. I then spoke to Taylor for the welcome call. She too was amazing and answered all of my questions. I am so excited to be on this path to become debt free. Thank you!
Reviewed Feb. 12, 2020
The team provided me excellent service and was very caring and helpful. They had my best interest in mind and went above and beyond to help me with setting up my debt relief program and answered all my questions and put me at ease.
Reviewed Feb. 12, 2020
Very satisfied with service. Would recommend service for anyone going thru a hardship like my wife and I have gone thru. I am excited to be debt free in 46 months and am very satisfied with the representative that assisted me thru the process.
Reviewed Feb. 12, 2020
Had a very good experience with everyone I spoke with and everything was clearly explained to me. I am so thankful for all the help given to me by Alyssa **. Her professional but relatable personal experience made the process easy.
Reviewed Feb. 12, 2020
The people on the phone went into great detail to tell me how it went and what to do. I would recommend National Debt to anyone. I like how they will help me get out of debt. I praise the woman on the other line.
Reviewed Feb. 12, 2020
Amazing service. Everyone was so patient and explained the whole process. I feel as if this is going to really help me have a better life and get out of debt! I had so many questions and each person I spoke to was more than patient and happy to answer.
Reviewed Feb. 12, 2020
Happy they were able to help me. Very thorough and professional. Wasn’t sure who to turn to and searched and found out they were the most recommended for debt relief. I am looking forward to being debt free! It is worth the time and effort.
Reviewed Feb. 12, 2020
Thank you for helping me through this process. You were very helpful in explaining the paperwork. I am grateful that I will be able to communicate with you all. I look forward to being debt free. Thank you, Rosario
Reviewed Feb. 12, 2020
I investigated some of the other companies and I saw National Debt Relief on TV. They had very good reviews and ratings, which was why I made my choice. We signed up and they went through our accounts. Then we talked about what the average debt was, the amount of debt and that they could get us out of debt within 48 months. We've been with them for about six months and they've done right by us so far. They do well on everything that they do and have settled some debts. If you're going into the program, look around and make sure of who you choose. Ask any question you feel like and go over it again.
Reviewed Feb. 12, 2020
I have tried to use debt relief programs in the past, but they weren’t as economical as National Debt Relief. And I like the way that everybody works together to try to get the payments to the creditors as quickly as possible. The only thing that made it rough was that I became a victim of identity theft and everything kinda had to be put on hold so I could get a little bit better on my feet. But the people at NDR have been very open-minded and accommodating. They said what they could do but the payment was still 300 and they got it down to 200.
Reviewed Feb. 11, 2020
They are professional, transparent, thorough, informative, and they put me at ease that I was making the right decision. I like the way the program works. I like that the money I'm paying each month is being transferred to an account under my name and is still my money until it's used to settle with one of my creditors.
Reviewed Feb. 11, 2020
So far, I am very happy with the service provided by both reps (Andrew & Amanda). They made me feel comfortable and reviewed the process in debt with me. I am confident this program will work for me after they put my mind at ease.
Reviewed Feb. 11, 2020
Your detailed support is excellent you are upfront about what can and cant be done. I am glad I signed on to your website but it is thanks to your support line that it makes a big difference. They are helpful understanding and detailed.
Reviewed Feb. 11, 2020
I can't express how much the two gentleman that helped me, Justin and Tony, just how great they were. So helpful and patient. They are great at their jobs and this has been a great experience! Thank you National Debt Relief!
Reviewed Feb. 11, 2020
This company has great customer service. Everyone has been so helpful through this experience. We can’t wait to be debt free and stress free. Thank you all so much for your program and help, we appreciate you more than you know.
Reviewed Feb. 11, 2020
I came to NDR for help with looking for a better option to become debt free. I had this cloud over my head for three years, and enrolled into another debt consolidation company, but saw no light at the end of the tunnel. Thanks to Chris at NDR, he explained the program I was in with the other company was only lowering my interests rates and not cutting down the actual debt. NDR was able to provide me with an end date to when I will become DEBT FREE, and they were able to work within my current budget to make payments. I feel so much better now that I have a better plan.
Reviewed Feb. 11, 2020
Mario ** was well knowledgeable in every aspect of what National Debt Relief offered. He broke down everything, down to the smallest details. I would recommend his services to anyone. I’m thankful I took the first step to releasing myself from hardships.
Reviewed Feb. 11, 2020
Everyone has been professional and easy to deal with. I received my first call within minutes of sending in my request for information. They have patiently answered my questions. I feel very good about this company. I hope the service continues to be easy and "painless".
Reviewed Feb. 11, 2020
This experience was easy and greatly appreciated. Staff was well versed and very helpful. Courteous staff members and was able to educate me in the terms and conditions of my plan. Thank you for lifting a weight off my shoulders and good luck in settling my debts.
Reviewed Feb. 11, 2020
I was very pleased with the service. Lee was the first rep I spoke to and he made me feel comfortable and at ease with the whole process. The second gentleman that I spoke to was friendly as well. I'm very pleased with the process so far.
Reviewed Feb. 11, 2020
Jalena was great and friendly and did her very best to make sure I understood the process. She went through the contract with me line by line and talked me through every single one of my questions. When it came time for my welcome call, everything was again explained to me clearly and I can't wait to get started.
Reviewed Feb. 11, 2020
Really it has been a good experience. Everything was explain very good. I really enjoyed the way I was treated. When we called we got answers. My wife said she had a great experience. Every thing was great. Thanks.. On a rating from one to ten I would give you a ten.
Reviewed Feb. 11, 2020
Everyone has been wonderful. Explained everything to us. Made it easy to sign up from the beginning, they never made us feel bad over our spending and really wants to get us back on track. I wish we would have started this sooner instead of fighting to stay ahead thinking we could get ahead.
Reviewed Feb. 11, 2020
Great customer service. They were kind to me & understanding of my situation. They helped me quickly in getting enrolled in the program. Hopefully will be debt-free in almost 4 years. I'm very happy with NDR. I would give them an A+ & recommend them to anyone drowning in debt.
Reviewed Feb. 11, 2020
I really appreciate the care and concern NDR has for my credit and finding the best method to repairing it. They were very explanatory with everything they had to offer and how the process works. I will definitely recommend NDR to anyone I come across who may need the same help.
Reviewed Feb. 11, 2020
The stress of my debt was causing a lot of problems in my life. I honestly didn't know what to do next, but it got to the point where I had zero money left. I called and got a response right away. They were tenacious about continually calling me back, told me about the program and I was really excited to get in the program. Already, I feel like a huge weight has been lifted.
Reviewed Feb. 11, 2020
I was greatly hesitant to make this step toward debt resolution, but Wesley ** and Andrew ** were so kind and patient... explaining everything in detail and backing their words up with communications that I could study. The process was very easy to comply with and NDR seems ready to take the ball and run with it as soon as possible.
Reviewed Feb. 11, 2020
Colleen was very helpful with the whole process. She was patient and kind and allowed me to ask questions. She was also very knowledgable and was willing to talk with me on my schedule. Monique was my welcome call person and she was terrific as well. Talked me through the process and answered all my questions.
Reviewed Feb. 11, 2020
I had a great experience with both National Debt Relief reps I spoke to. They made me feel at peace and well informed about my decision for NDR help. They were polite and respectful of my situation and ensured me that I was making the right decision and that NDR would be with me every step of the way to my financial freedom.
Reviewed Feb. 11, 2020
Everyone was very courteous and concise. Everything was fully explained. I appreciate not having to struggle to understand someone with a foreign accent. Thank you for your assistance through this very difficult time.
Reviewed Feb. 11, 2020
They were very helpful and advised me on a lot of things I didn’t know about. I am extremely satisfied and thankful, to me it’s a second chance in life! They were very polite and answered all my questions.
Reviewed Feb. 11, 2020
Very professional and they truly act like they care. I was very nervous to take the first step but I am so happy I did. They explained everything in detail. Did not feel pressured at all. Jay ** was exceptionally wonderfully. I recommend this to anyone who wants to because debt free!!!!
Reviewed Feb. 11, 2020
The staff is very helpful and knowledgeable and understandable. They help me to walk step by step on my papers and they explain very well to how it works and what are the policy. I am so thankful to this program that way I'm can able to paid off my debt.
Reviewed Feb. 11, 2020
I had a great experience with the Shannel, she really went through every question and doubt I had. I know this program will be great because I do not have any questions since Shannel was there to take it through every step of the way.
Reviewed Feb. 11, 2020
From the very first moment they start asking questions, you can feel they really want to help you get out of debt. They are the real Heroes nowadays. Great Customer Service, Digital savvy and follow ups on point. All I can say is thank you!
Reviewed Feb. 11, 2020
I'm highly pleased with your customer service. Every single one of your representatives teated me in a kindly and understanding manner. They were very thorough with their explanations, and they were also patient when I had questions. Overall, they gained my trust through their conversations and professional service.
Clarissa, thank you for sharing this! Your experience shows why we're so proud of our agents and the great work they do with our clients. We're really glad that your experience was so positive.
Reviewed Feb. 11, 2020
It was a very smooth process. I never felt pressured to do anything and all my questions were answered very well. I was always called at the times I requested and everything went so seamless. I look forward to being debt free.
Reviewed Feb. 11, 2020
I worked with Tasha ** and Whitney **. Both employees were very pleasant and very informative. I was very satisfied how well they explained all the information needed to make this very important decision. I would highly recommend this program at this point. It was nice to talk with Tasha who understood our situation once I explained everything to her and helped me understand the best course of action for our situation. My husband and I felt your employees are great listeners as well as being able to answer all questions. I would rate both very high. They made it easy for me to discuss a very difficult situation. Thank you.
Beverly, thank you for the great review. Tasha and Whitney will be very happy to hear that you spoke so highly of them. Don't forget, we're here anytime you have questions or concerns. Our agents are more than happy to help out.
Reviewed Feb. 11, 2020
Was very great and warming to sign into program. They are really trying to work with you to get you in the best possible position with debts. Walk through every step with you to make sure of understanding. Answer every questions to make sure you understand.
Reviewed Feb. 11, 2020
This company will work with you and are very nice people whom explain everything. All information is needed when you ask. I never knew how to get ahead on bills and they are willing to help discuss any questions ask.
Reviewed Feb. 11, 2020
They were very helpful in helping me understand how it works and how to get started. I like how you can contact them and they give all the resources to handle everything you need as well as be there for you when needed.
Reviewed Feb. 11, 2020
Very very good for me. I proud of the customer services, they help me to go through process step by step. I'm really appreciate that and I don't know why I wasn't listen to Mr. Taj ** last summer. Thanks.
Reviewed Feb. 11, 2020
Very helpful - staff kept a good sense of humor to deal with a million questions. Would not have been able to negotiate the various documents without guidance from staff. Please add page numbers to the agreement so the reader can follow what staff is reading.
Reviewed Feb. 11, 2020
Very servile, and informative. Listen well to assist problems. When calling for information they were prompt, and asked if my questions was answered. They were never rushed to get me off phone. It appeared that they had specialist in each area of customer needs.
Robert, we were very happy to help you during your enrollment. We're here if you need anything else.
Reviewed Feb. 11, 2020
The process was easy, I spoke with Kester and all of my questions were answered, he was very informative and helped to advise me. The steps to start the program were very easy. I finally feel relieved that I can trust this process.
Reviewed Feb. 11, 2020
Updated on 03/16/2021: I've been very satisfied. I went in there with $29,000 worth of debt. I'm down to 20,000 in a year. They've done a good job in dealing with my creditors and I've not had any dunning calls. They have handled all of that for me very well.
Original Review: Staff was wonderful, helpful and understanding about my situation. I know that your services will help me to become debt free and financial stable. I appreciate the patience of Jeffery and Stephen explaining how the program works and making sure I understood everything. Thank you.
Reviewed Feb. 11, 2020
The way National Debt Relief’s program was structured made better sense for our particular need. When I enrolled with them, they contacted my creditors and set up the program from there. We started accruing funds and then, they started handling things. So, I have no complaints. Their customer service reps have been very good. There has been a couple of things that popped up and I sent an email or opened a ticket and by the end of the day, I got a resolution. So, everything seems to be on the up and up. The program was estimated to take three years, and I like the convenience and the ease in which things has been handled by NDR.
Reviewed Feb. 10, 2020
Each and every member of the customer service team was extremely helpful through this process. Very thorough with explanation. This process can be complicated and difficult to understand... I walked away feeling confident in this solution. I am excited to start this journey to being debt-free.
Reviewed Feb. 10, 2020
National Debt Relief specialists, supervisors and support team were very supportive and encouraging. They tried to calm my fears and anxieties about entering their program to resolve my debt. They responded to my emails and calls promptly and explained the program fully.
Reviewed Feb. 10, 2020
Excellent service. Very knowledgeable staff. Very polite and helpful, guiding us through every step. They had lots of patience with helping us travel through the process. I would highly recommend them. They were able to take of everything in one day. They answered all of our questions and explained everything.
This is so great to hear, Cora! Thank you for taking the time to tell us about your enrollment experience. The process can be overwhelming at first, but it does get easier. You also do need to be patient but that comes with practice. We're happy to walk you through you it all, though. We want you to be successful so don't be shy about using us as a resource.
Reviewed Feb. 10, 2020
I can't be any happier with the results and such pleasantly reception from all of the staff. I am so very pleased with the results. I will be happy to refer my friends and family. I feel safe and secure with my decision.
Reviewed Feb. 10, 2020
Your services is excellent and found your staff very helpful and courteous. They made me feel very comfortable as they go thru the various steps of the procedure for enrolling in your system. I will not hesitate to recommend your company to people who will be in the situation as mine.
Reviewed Feb. 10, 2020
Customers service was able to explain the program full and comprehensively to me. They explained how the program works. They informed me how it is going the affect my credit negatively in the short as well as the long time benefit.
Reviewed Feb. 10, 2020
The debt specialist, Abigail **, explained the process thoroughly. She made sure I understood what I needed to do and helped me sign the required forms. Abigail is very knowledgeable and easy to work with. I also found Stephan ** (welcome call) to be helpful. Both Abigail and Stephan were able to answer all of my questions. I chose National Debt Relief because of the high satisfaction and BBB ratings. I would certainly recommend this company to anyone seeking debt relief.
Reviewed Feb. 10, 2020
I was very stressed, because I couldn't send more to pay my bills. Your company is the best with lots of experience and very human, caring personnel. I felt less stressed and more relief after my talk. I'm very grateful for your help. Thanks so much.
Reviewed Feb. 10, 2020
The experience was good and very educational. Thank you very much. Would recommend this to anyone with the same troubles I have. I know this will work for me. If someone needs help, this is the place to contact. Again thank you.
Reviewed Feb. 10, 2020
Everyone has been very helpful and nice to me. I am looking forward to being debt-free in the future. Both people that I spoke with answered all of the questions that I had. This has been a positive experience.
Martha, thank you for taking the time to share this with us. Welcome to the program! Don't hesitate to reach out with any questions you may have.
Reviewed Feb. 10, 2020
All contacts were very concise and professional. I came away with complete understanding of the process. They walked me through all of the details and I felt very knowledgeable and the end of the process. The agent was thoughtful and understanding. Thank you.
Reviewed Feb. 10, 2020
All I can say is that it wasn't an unpleasant experience! I am looking forward to working with National Debt Relief to resolve my debts. I really have nothing else to say. I don't have enough information to include any more details! Thank you.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Feb. 10, 2020
So far my only experience was the onboarding process, I continue to remain skeptical of all this due to the many negative reviews I saw on BBB... However in terms of customer service so far, everyone has been excellent and I really appreciate that and continue to hope for that as well for the next 42 months. I really want this to truly be a great experience and really need it to be mentally and emotionally for me. Thank you so far!
Reviewed Feb. 10, 2020
Everyone was very helpful and made this experience as stress free as possible. I would recommend this program to all of my friends and family if they were in this position! Living on a fixed income has really been a struggle these last few years.
Reviewed Feb. 10, 2020
Krystina ** was the representative who helped me all throughout, she was very nice, helpful and accommodating. She assisted me in any way she can and very knowledgeable in what she does. Andrew was the one who helped me with regards to welcome call, just like Krystina, he was also very nice and very helpful. Overall my experience with NDR is excellent, they do provide quality service.
Reviewed Feb. 10, 2020
It's very easy to speak with the agent. My first contact was Que **. Pleasant and gave me time to really think first and make sure this is what I wanted to do. Willing to help.Very prompt in my return call. Very easy to contact Customer Service. Pleasant and willing to help.
Reviewed Feb. 10, 2020
Both of the gals I talked to were very friendly and polite. Answered any questions I had. I will be glad to get out of the hole that we are in due to medical bills and things needed as my wife has been fighting illness for well over a year off and on.
Reviewed Feb. 10, 2020
So far I've had a good experience with everyone I've talked to on the phone. They have explained things very well and answered my questions. Everyone was very pleasant and easy to talk with. I am waiting to get my paperwork in the mail.
Karen, we're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and we look forward to hearing more from you as you continue in the program.
Reviewed Feb. 10, 2020
Excellent service from everybody I spoke with. Ray was our Rep. and he did an excellent job setting out our account to be able and get out of debt. I would definitely recommend it to anybody. This is reliable and trustworthy company.
Reviewed Feb. 10, 2020
I appreciate the professional yet very kind and understanding way the gentleman exhibited when handling my case. Thank you. I will share my experience with friends. I also have a Facebook account and I will share my experience with Friends on Facebook.
Reviewed Feb. 10, 2020
I was very pleased with the help I received. Gary was very helpful and explained everything. Gary took the time to go over everything and was always asking if I understood it and had any questions. I was never treated different for being in financial debt. I am glad I made this choice.
Reviewed Feb. 10, 2020
I was having trouble making payments. I ran up credit cards and having a lot of difficulties paying my bills and having nothing left over to live on. National Debt had the best reputation and everything went well. They called me when there was a settlement reached. I appreciate what they've done so far and look forward to having more of it resolved.
Reviewed Feb. 10, 2020
Looking online, I found National Debt Relief and did some research and had a better feeling for using them. The application process was easy. They gave us a good estimate of the length of the program based on our ability to fund the payments to the different creditors. They also did a good job explaining what to expect as far as dealing with creditors and how to get the program to start working for us in the paperwork they sent out and the initial discussions. Earlier on, we were working with a specific person, and now we just get whoever is able to answer questions. But their customer service is quick to respond and give good explanations. They've got their call center all the time and they're quick on emails also. However, it would be helpful if they explained the process a bit better. It's a little different from the way we understood it going in, but it's still working fine and about half of the debts have been settled at this point.
Reviewed Feb. 9, 2020
I am pleased to say I am very satisfied with the Initial contact with your Customer Service group. They were very informative and answered ALL my many questions. I hope this relationship will continue during the complete process. I am confident it will.
Ronald
Reviewed Feb. 9, 2020
I am so thankful to the National debt Supervisor, Mr. ** who helped me through the process on how to overcome and manage my debts. He explained to me step by step all the details and informations that I need to know including how they make negotiation with the creditors, legal security, payment every 2 weeks for 40 months. Everything was explained well. He spent a lot of time in explaining and answering questions. He is smart, hardworking, knowledgeable and a very nice person. My rating for him is Excellent performance. I also spoke to another representative in the the welcome team, Ms. **. She is a nice woman and smart. She answered my questions very well and she helped me in completing the process. My rating for her is Excellent performance. May they will keep their great job.
Reviewed Feb. 9, 2020
Hello, I’m a brand new client with National Debt Relief, and I have no doubt that they will handle my situation quite well, I’ve heard their the best in the industry, I’ve recently spoke to a few of the people on the phone that work for the company and are really great, very polite and are highly experienced, if you have a debt situation I encourage you to call, you’ll be glad you did...
Reviewed Feb. 9, 2020
My Debt Relief Specialist (Darnel) was very professional at explaining the entire process and allowing me to ask questions, as well. I decided to choose this program to cancel my credit card debt and increase my credit score. I cannot be happier, since I know I am in good hands! I agreed to pay a monthly plan that will help me be debt-free in 2 years (or less) and cannot be more determined to do so. Thank you, National Debt Relief! I am glad I made the right choice in selecting you!
Reviewed Feb. 9, 2020
My girlfriend started with National Debt Relief and then, she brought me on. I like to break down my credit card payments and get rid of the whole outstanding debt that I had. If anything was over $500, I would give it to Debt Relief and if it was $300, I'll try work it out with the client and try to get it paid down myself. So, I’ve done well to get my credit score up to about 25 points with NDR’s help and everything has been perfect.
Reviewed Feb. 8, 2020
My experience with National Debt Relief is amazing, they have nothing but friendly, people working for them who are all very helpful and patient. I'm very thankful to be a part of this program. I am one to ask a lot of questions and every person I talked to was very polite and knowledgeable.
Reviewed Feb. 8, 2020
The process was easy to follow and they walked me through every step. We look to save a lot of money and getting out of debt. Very happy. I would definitely recommend National Debt Relief to anyone who is having difficulty meeting their monthly bills.
Reviewed Feb. 8, 2020
Hands down one of the easiest and friendliest people to work with....highly recommend. Adam was very receptive, responsive and easy to work with. He made sure all of our questions were answered and he followed up exactly when he said he would.
Reviewed Feb. 8, 2020
I was extremely pleased with the process. I feel confident that I made the right decision. Paul ** and the welcome team were awesome. Thanks to your dedicated staff, I feel that my debt issues will be resolved without incident.
Reviewed Feb. 8, 2020
I was extremely skeptical about this even in the last but I am happy I finally went through the process and listened! Everyone I spoke to has been wonderful! The amount of money that I will be saving is a plus and will help my credit greatly!
Reviewed Feb. 8, 2020
I contacted National Debt Relief after researching debt relief companies on the internet. Their representatives were knowledgeable and professional. They explained their program thoroughly and were very patient in answering my questions. I have just started the program so I have no results to report at this time.
Reviewed Feb. 8, 2020
Excellent service from NDR. Courteous staff, explained very clear, clarified all my questions. All documents are understandable, they are explained in a clear language easy to understand by a reader (me) that is not an expert in the field. Fast response when I needed it. Already recommended National Debt Relief to a friend. Thank you NDR.
Reviewed Feb. 8, 2020
Both customer service agents were great and very informative. I felt comfortable with all of the terms that were agreed upon because of the great customer service and detailed explanations. Eli did a great job of making me feel comfortable with all of the details.
Reviewed Feb. 8, 2020
Jamel was so patient and went over everything thoroughly. Brianna also did the same. Both were very kind and made me feel at ease. It is such a relief that my financial woes will end soon and appreciate National Debt Relief for assisting me and getting me out of debt!
Reviewed Feb. 8, 2020
Excellent customer service and clear instructions that gave me a sense of confidence that I could get a handle on my debt. They were thorough and professional without being judgemental and made me feel that my problems were their problems. Thanks!
Reviewed Feb. 8, 2020
Ryan ** was wonderful during my experience. He was very knowledgeable and informative about the program and was very patient with my husband and I while discussing our option. He provided Superior customer service. Additionally the welcome customer call was very thorough overall a great experience. I didn’t get her name but want to make sure she is recognized also.
Reviewed Feb. 8, 2020
Made it easy for me to understand and also kept me comfortable and informed with the whole process! Would definitely recommend to friends and family. Very excited to start this new adventure and get out of debt! Thank you Yon!
Reviewed Feb. 8, 2020
So far, I am impressed with the professionalism of Justin & the follow up person. Both sound like they are genuinely happy to help and are both understanding. I’m not thrilled that this will hurt my credit at first but doing this on my own is not cost effective and I’m glad NDR is here to help.
Reviewed Feb. 8, 2020
I feel like I'm starting my 2020 off right with your service. You guys give me the feeling of hope in a better future. The people who helped me was awesome and knowledgeable of their job. So thank you for this life changing move I'm making with you guys.
Reviewed Feb. 8, 2020
Great services. The representatives were very clear with the information, the tool uses to sign the documents were very easy to smooth the process, it was fast, and friendly people. I recommended this company because the process was easy, fast, and the people very clear with the info.
Reviewed Feb. 8, 2020
I started my morning knowing I needed a loan. I also knew that with my credit it was going to be extremely difficult. The thought crossed my mind to file bankruptcy. I began completing loan applications on line. Denial after denial then a referral to AmOne and a call from Tiffany **. She was very polite and professional. She told me she had a way to help me.
The next voice I heard was that of Brian ** from National Debt Relief. I didn't understand how that was going to get me the loan I needed but I listened. The knowledge he conferred to me about my credit and debt was astonishing. He took his time to make sure I understood everything this program is about. In fact he made it so plain I felt like I was talking to a friend. His professionalism and listening ear was exactly what I needed. This made my day knowing there is light at the end of the bad credit and mountain of debt tunnel. I can't wait to get started turning my finances around. I thank Tiffany for following up with calls and emails to ensure I received the help I needed.
Reviewed Feb. 8, 2020
Hogan ** has been great to work with to help me start the process of getting out of debt. He went step by step answering all the questions I had and to understand what is going to happen. He made the process go really smooth.
Reviewed Feb. 8, 2020
Danny and Karen went over everything and answered all of my questions. They both were very knowledgeable and helpful. I was very worried about how to pay my bills. With your program, I am now not as stressed. Thank you for all of your help!
Reviewed Feb. 8, 2020
I called NDR, then they called me, and we filled up the rest of the paperwork online. I've been with them for almost a year and the goal was supposed to be it would take about two years. It's fully straightforward with the reps but they could answer the phone and be more direct about what the cost overall would be. Nobody answers the phone and usually, I have to send an email but they answer me back so that's fine.
Reviewed Feb. 7, 2020
They help me find the best option, they was especially nice with me, explain me any point, any question then I had they respond clear. Very polite and they care any detail of my terms. I recommend National Debt Relief.
Reviewed Feb. 7, 2020
I recommend it is a company that helps all people with different situations such as deidas and we are very grateful to you, I really felt very good and always looking for the best for the very happy customer to come to your help.
Reviewed Feb. 7, 2020
Absolutely Amazing!! I spoke with Jim ** on Thursday night. We spoke about an hour, and he helped me understand and explain this program. I was hesitant because I never used a debt relief program, but he helped me understand everything. He explained what the program is for, and how it is designed and how it will benefit me to get myself back on track.
Tonight, I spoke with a Ms. D **, and she was very helpful and informative also! I was still a bit nervous, because I never signed or did anything like this. She let me know this will benefit me, and National Debt will be taking care of everything, and I just need to forward letters from the creditors, if I receive any. I feel much more comfortable then I did a few days ago, and I feel with their explaining this will help me out very much. Thank you again to these two reps, for their amazing work. They went above and beyond!!
Reviewed Feb. 7, 2020
I just recently signed up with National Debt Relief and it was a great experience to know that there is someone there to help us with our debt. I will definitely recommend this to my coworkers, it was easy to comprehend and very easy to set up. There is always someone there to answer any questions and I am very confident with how it will finally take care of our debt.
Reviewed Feb. 7, 2020
I just got signed up with National Debt Relief. Everyone I spoke with was very helpful, knowledgable, thorough and understanding. So far I have zero complaints. I'm relieved to taking the first step in getting myself out of debt and all on my own as a single mother that gets no help from the county and no child support. I do everything else on my own and now this and I'm glad I have NDR to do this with.
Reviewed Feb. 7, 2020
After intensive research on loans, debt consolidation and hardship consolidation, it came down to NDR. I was disappointed that I had to go this route, everyone was saying I could get a loan, but when it came down to it, they all wanted more money by doing the consolidation. I thought that I had all the disclosure statements and financial numbers correct. But when I got the final documents, some of the numbers changed. Good job on the fast sell, I will see if this system works for me or if I could have gone another route. The agent was fast and slick, I only went ahead because it was top rated- it might not have been the best for me.
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
Reviewed Feb. 7, 2020
They have great customer service. They were quick, efficient, went over the main items clearly and also, answered all my questions. They were able to help me out. I will recommend you to anyone in need of your services. Thanks again.
Reviewed Feb. 7, 2020
The service by Roger and Michelle were outstanding. Everything was explained several times and in easy terms. The above persons were professional and very friendly and made me feel good about the upcoming process. I was made aware of what the consequences of debt relief can be and what effect it will have on my credit score. Thank you for making it as easy and smooth as can be.
Reviewed Feb. 7, 2020
National Debt Relief helped relieve a great deal of stress. The adviser that assisted me was extremely helpful and put my mind at ease. I would highly recommend. They explain every step of the process and ensure that you understand and have all contact information. They are always available for any questions.
Reviewed Feb. 7, 2020
It sounds good when they pitch it to you and looks good on paper until they settle a debt. If you owe $11,000 on a credit card and they settle for $7,400; you think you have saved $3,600 using this company. But they charge you a $3,000 fee to settle that debt. So you only save about $600. You are better off getting a loan and paying off your debt that way instead of hurting your credit for 7 years to save $600.
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.
Reviewed Feb. 7, 2020
Thank you for all your help. I called up this morning and was enrolled and done by end of day, thank you!! I was under so much pressure and now I can breathe a little more. My rep Nick was wonderful and my welcome call as well.
Reviewed Feb. 7, 2020
Everything is great and I really appreciate all the time and dedication Patrick and Taylor took to get me started on this new journey to a debt-free life... Thank you all so much. :) Hope I will be speaking with you all soon... I am sure I will have more questions.
Reviewed Feb. 7, 2020
Very fast and honest assistance. The program was outlined and it’s offerings disclosed. The delivery of the information was tactful and there did not seem to be any bait and switch tactics. The process appears to be backed by reputable sourcing. Looking forward to fruitful results!
Reviewed Feb. 7, 2020
So far I am pleased with how easy this recess has been. The staff answered my questions and clearly explained the process. I am hoping that this process will continue to be this easy. I look forward to getting out of debt and on my way to financial freedom.
Reviewed Feb. 7, 2020
Both National Debt Relief representatives that I spoke with were patient and explained things to me in a caring and sensitive manner. I appreciate their patience and understanding and assurance that my debt can look better in the future because my debt - credit is a huge deal to me and one that I did not want to fail in. I appreciate the opportunity to get my debts paid with the help and assistance of National Debt Relief. Thank you.
Reviewed Feb. 7, 2020
Debt is such a scary situation. National Debt Relief made it a simple and stress-free process. I feel secure in my decision and look forward to seeing how quickly we can work together to pay off my debts and enjoy life again!
Reviewed Feb. 7, 2020
My experience with everyone that assisted me was very positive and very nice and answered all of my questions. I would recommend National Debt Relief to anyone that asks about it. I am feeling confident yet scared but they made me feel good about my decision.
Reviewed Feb. 7, 2020
Being desperate enough to start talking to debt consolidation companies is very stressful and scary. When I talked to National Debt Relief they put me at ease. They were very clear with what was going to happen and helped ease my fears. They were not pushy at all, in fact they told me to sleep on it 2 different times then call them back before I made a decision. This will be a difficult time but I feel National Debt Relief will be with me the entire time giving me the support I may need.
Reviewed Feb. 7, 2020
National Debt Relief was very efficient in getting us approved and set up. The staff was very helpful and thoroughly answered all of our questions. The staff was very prompt in response time and helpful! We look forward to working with them to resolve our overwhelming debt.
Reviewed Feb. 7, 2020
Various and others were awesome in helping me get started on this journey of becoming debt free. I cant Wait to see how this journey turns out and I would definitely recommend this great team. This is my first time with something like this and everyone was very helpful.
Reviewed Feb. 7, 2020
I had two lady's that’s were absolutely great. They look fine to explain, ask questions, and were so respect. They made me feel comfortable and at ease through this process. Ronka was who set me up and she was great! I would recommend her to anyone.
Reviewed Feb. 7, 2020
Starting this service made me a bit uneasy because my wife had suggested it and I had never considered taking this approach. We have fallen into a pretty difficult rut and Barbie was SO GREAT at answering every question and making the whole process easy to understand. We’re excited to see how NDR will help us and we’re excited to be debt-free!
Reviewed Feb. 7, 2020
Everyone that I have been dealing with have been great. I started off with Alexandria and she was great. She was quick in her email responses and answered all my questions promptly. My welcome call was easy and made me feel like a valued client. They were very informative and answered all my questions. They made me feel confident in my decision to enroll in your program. Thank you!!
Reviewed Feb. 7, 2020
Experience was so easy, helpful, pleasant to deal with, very satisfied with the representative. Glad I called them, such a relief taken off my chest. I am so excited to be debt free with their help, definitely worth it to use them.
Reviewed Feb. 7, 2020
Was very helpful and professional. Made me feel comfortable and at ease. So glad that I decided to go through with this experience and I’m looking forward to working with these people in resolving my debt. Thanks again for all of the advice and clearly explaining every step of the process.
Reviewed Feb. 7, 2020
Ash was very helpful and informative through the whole process of getting enrolled. He was very kind and understanding. Wonderful to work with. My welcome call was also very helpful and informative. Very nice people to work with and made the experience easy and calming.
Reviewed Feb. 7, 2020
Enrollment was easy and the customer service reps were very informative, organized and respectful. The process was made easy in a tough time and there was no judgment or pressure placed on us. Hopeful for great success from this! End goal to be debt free!
Reviewed Feb. 7, 2020
So far the experience has been pretty good. Information on how the program works was presented in a clear and detailed manner. The process seems easy and the goal achievable. We will have to wait to see how everything really works out as the process actually takes place.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Feb. 7, 2020
I was very nervous about his process but Andre ** made me feel very at ease and comfortable with my decision to do this. I feel that if I have any questions along the way I can count on Andre to help me.
Reviewed Feb. 7, 2020
My agent, Almas **, was knowledgeable and patient throughout my initial call. He explained the steps and process necessary in order to achieve my goal of being debt free! I especially appreciate how quickly Almas responded to my questions and concerns and that he did not hesitate to call if the explanation required more detail. If you are in need of NDR's help, then you have fallen into hard times like myself. My thanks goes out to Almas and the NDR Team for being accessible and treating me with respect.
Reviewed Feb. 7, 2020
Your reps were very helpful with getting my situation back on track. I was already familiar with this process with a competitor company of yours. That company failed in successfully helping me resolve my debt. I chose to come to your company with the hopes of resolving my matters with no worries of hidden fees and agenda. So far your reps have been understanding of that and have given me assurance that I will not have to go through that again.
Reviewed Feb. 7, 2020
Awesome... fast, reliable and friendly service. Totally debt-free in a few hours... easy to reach out and shows concerns about your needs... can able to explain about their programs and easy to understand. It’s really a big relief!!! I highly recommended to my friends and co-worker.
Reviewed Feb. 7, 2020
I feel so relieved after speaking with my National Debt Relief specialist. He explained the process and worked with me to resolve my debt issues and work out a long term solution. I was struggling from month to month to pay my bills and my credit report was not getting better.
Reviewed Feb. 7, 2020
Johnathan ** was professional and patient with us. We were helped with every aspect of the process and his explanations were clear. He was very clear about what our next steps should be. He gave us detailed information about how debt relief works. We are new to all of this process but feel hopeful thanks to Mr. **.
Reviewed Feb. 7, 2020
I first spoke with Andrew who explained the options and how you all could help me get myself out of this vicious cycle. I feel as though a weight has been lifted now that I can see the end of the tunnel. I spoke with Jocelyn today who went over everything again in my welcome phone call. Both were kind and patient. I feel like I asked a lot of dumb questions but they answered each one. I am very grateful for the hope that they've given me. Which might sound silly considering nothing has happened yet.
Reviewed Feb. 7, 2020
The National Debt Relief (NDR) staff was kind, polite, and thorough at each step of the introduction process to enter the program and the welcome call process. Explanations were clear and concise, and I understand that NDR will do what it can to negotiate on my behalf and the program will run for approximately 42 months.
Reviewed Feb. 7, 2020
Customer service has been impeccable, so far. This is a very hard time and it’s difficult to trust a company. Ben has been very reassuring. They have answered and tripled checked everything for me. They have made this an easy process. I look forward to being out of debt sooner than later.
Reviewed Feb. 7, 2020
When I called National Debt Relief, I was feeling anxious and a little ashamed. How did I get to this point? Chris ** was helpful, non-judgemental and reassuring. He explained my options and how the program works thoroughly. He answered my questions. Andrew of the welcome team reiterated everything Chris said. I feel a sense of hope and relief now.
Reviewed Feb. 7, 2020
From the first phone call to the last phone call and starting of the program, the individuals I spoke with were very clear and made sure you understood the program and were always stopping to make sure they addressed any questions or concerns. While they were obviously taught to read from a prompter, they were very professional but friendly so. I'm just getting started, but this definitely feels like the right move with the right company.
Reviewed Feb. 7, 2020
He was attentive and happy to help me with calculating all I owe to debt collectors. It as simple to get started and didn't take a long for him to call me back to help. I'm happy I can put all my debt in one easy payment.
Reviewed Feb. 7, 2020
These two were very personable and knowledgeable and patient with us. I would absolutely recommend National Debt to everyone. My wife and I are relieved and looking forward to being out of debt. We have had a lot of hardships and we feel relief already.
Reviewed Feb. 7, 2020
Krista was amazing, love working with her. I will recommend your services with family and friends. I feel satisfaction in knowing I’m on my way to becoming debt-free. Krista was very knowledgable and informative. I appreciate her and I feel comfortable and trusting things will get taken care of.
Reviewed Feb. 7, 2020
Everything went great. Jason ** did a great job explaining everything to me and making sure I understood everything. I'm excited to get a handle on our debt. I'm glad there is relief. Can't wait to get back on track. Thank You Again.
Reviewed Feb. 7, 2020
My experience was so very pleasant. Currently, I feel like a weight has been lifted off my shoulders. The staff there was very well informed and informed me and encouraged me to ask any questions that I had... plus it was a very smooth experience.
Reviewed Feb. 7, 2020
Within a matter of minutes of submitting my online inquiry, I received a phone call from James. Very professional and answered all of my questions. He was very knowledgeable about the program and reassured me that I was in good hands.
Reviewed Feb. 7, 2020
I found National Debt Relief through the internet and they had the best ratings. I read the reviews and liked it, so I called them. They seemed way more knowledgeable on everything and offered a lot more help than the other places did. I did a 36-month program. I pay them a certain amount of money into an account and then, they settle the debts for me. I then pay them back. Every time I called and had an issue, they helped me take care of it or if I had any questions, they answered them to the best of their ability. They give me updates through emails now but the reps were good. All the debts are settled and taken care of. It was a lot smoother than I thought it was gonna be and it was clear-cut-and-dry. I did my part and they did theirs.
Reviewed Feb. 6, 2020
Excellent respectful service. Kenneth ** was personable and reassuring. All parties were helpful and knowledgeable. Relatively painless process. Looking forward to being in better financial shape. National Debt Relief appears to be an excellent choice for debt relief for me.
Reviewed Feb. 6, 2020
I greatly appreciated their help in advising me. All of my questions were answered and I feel more comfortable about this experience now. I am confident that I will be debt-free with their help and I can’t wait to be debt-free and I’m so thankful for their help!
Reviewed Feb. 6, 2020
Matt and Ana were both very helpful. Explained everything I needed to know, and had an answer to all questions I had. The process was not too difficult, and they are helping me get to where I need to be financially.
Reviewed Feb. 6, 2020
National Debt Relief has been extremely helpful and thorough with helping me begin the process of becoming debt-free. Their attentiveness to my account has been superior to say the least. I would recommend NDR to anyone wanting to fix their financial problems in the future and thank each individual who works to help my situation.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Feb. 6, 2020
My experience has been very pleasant. They have clear communication of what is about to happen. They have walked me through every step at a pace that was easy to follow. I appreciate this company's assistance. I would recommend National Debt Relief to others that have found themselves in a credit situation.
Reviewed Feb. 6, 2020
My credit card debt was ~35,000. NDR said they'd cut it in 1/2 so I'd have ~18K. Their fee would be ~$7,500 bringing my total to ~25K. I've paid $12,500 so far. HOW do I still owe $21,956 after a year and a half? WHERE is the debt relief??
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Feb. 6, 2020
Thank you, Andre, for your help with our debt relief. This is a big help to us, we will once again have the perfect score we used to have. Thank you for understanding our situation, for your honesty and the great customer service you provided.
Reviewed Feb. 6, 2020
Very accurate and pleasant, was patient with me as a customer in need of help with my problem and she quickly answered all my questions which were quite a few with the patience of a saint... again thank you all for your help.
Reviewed Feb. 6, 2020
The process was great and I was always informed of what was going on or what was needed from me. Lana ** was great to deal with. Very pleased so far with everything and look forward to paying off my debt to be debt-free.
Reviewed Feb. 6, 2020
All of my questions and concerns were addressed. I was concerned at first about applying for a program like this but the representatives were kind and informative. I was easily able to comprehend the sign-up process and what was going to happen in the future.
Reviewed Feb. 6, 2020
Everyone I spoke with was very kind and helpful. I have been stressed out so much due to my debts and now I can breathe freely knowing I have people on my side who will help me get my life back on track.
Reviewed Feb. 6, 2020
You welcomed me to the company and you were very friendly toward me. Also, you explained to me the plan that I would be on. My money payment is twice a month. They gave me a choice on once or twice a month.
Reviewed Feb. 6, 2020
I've made some decisions in my past that I wish I never did when it came to money and spending. Putting myself in debt at a young age, only made me pay for it in my now late 20s. I tried all the avenues that you could possibly think of and was ready to give up!! Until I came across National Debt Relief. I had heard about the company via Facebook, Instagram, commercials and so on, but never thought about using them. That's when Kester came along. He was thoughtful, kind, HONEST to the T, helpful and very sweet and passionate about his job. When one option failed, he reassured me that WE will get through this and his goal was to help me in any way possible. I cannot wait to see the outcome of this great experience so far. Kester, you are heaven sent!! Thank you National Debt Relief!!
Reviewed Feb. 6, 2020
Everyone was very helpful and knowledgeable. They took the time to set me up and help with all the questions I had during the phone conversation. The process wasn’t as time-consuming as I thought it would be. It in total took about an hour.
Reviewed Feb. 6, 2020
Sam was very courteous and patient in explaining the program and getting me started. He gave me all the info I needed to feel comfortable going through this process. We lost connection a few times, but it was super easy to get back to him and there was no long waiting process. Everyone that I have talked to since has also been very helpful and informative. Overall, a very smooth and stress-free process.
Reviewed Feb. 6, 2020
I’ve always been embarrassed of my debt and calling NDR took a lot of courage. As soon as I started talking to Jakeith it was made very clear they understand and actually care about why you are where you are. He made it super easy to talk to him about my situation and give me the best outlook with working with them possible. So thankful for everyone here!
Reviewed Feb. 6, 2020
I recommend National Debt Relief for anyone who has accumulated credit card debt and is facing 25 to 30 years before they are free from that debt with an outlay of funds 5 times the original amount. My representative was knowledgeable, patient, easy to understand and explained fully what I would be agreeing to.
Reviewed Feb. 6, 2020
I had a great experience so far with National Debt Relief. I'm looking forward to working with everyone in the months to come. Thank you for helping me get on a path to being debt-free! I couldn't have done it without the help of NDR.
Reviewed Feb. 6, 2020
When I realize I was in the vicious circle of getting no where paying off debt, I needed to find a solution. So I finally made the call to NDR, and I am so glad I did. Everyone has been very professional, understanding and courteous throughout. I feel I had the weight lifted off my shoulders and looking forward to being back on track with my financial standings.
Reviewed Feb. 6, 2020
Wonderful to talk to everyone in the program. They were pleasant and helpful throughout the process. They answered my questions with clarity and made me feel calm and hopeful. I would highly recommend my friends in need of your service to contact you in the future.
Reviewed Feb. 6, 2020
The lady I spoke with was very nice very professional and made it very easy for me. This will make it very easy for me. The program is very wonderful and right now I need all of your assistance and I appreciate everything you have done. The lady I spoke with made me feel very welcome and I'm glad to be a part of this.
Reviewed Feb. 6, 2020
This a great help. I like it. So NDR is good to make customers debt relief. Is very important to become a free of credit agency credit scores. Therefore NDR is one the nation's agency to help those who need to be debit relief free of creditors. I believe it. Good customer skills are very nice. I like the way they helped me. Thank so much to customer service support.
Reviewed Feb. 6, 2020
Single, widowed female living on fixed income and into credit card debt due to relocating and not having additional income and basically having to live off credit cards with high interest rates. Thankful for a program such as this that will allow me to yet pay portions of the bills without all of the interest.
Reviewed Feb. 6, 2020
I am extremely excited to become debt free and to be able to start saving. Everyone that I have spoken with was very qualified on the subject matter. All my questions were answered proficiently. The entire process of getting started in the program has been a success.
Reviewed Feb. 6, 2020
Darius ** was Awesome. He explained everything in details. The welcome team person was awesome and pleasant. I would definitely recommend them to friends and family. I'm excited to know that in 48 months or less that I will be relieved of debt.
Reviewed Feb. 6, 2020
This is my 2nd time in the program. I had great results the first time. My debt was resolved quicker than they promised. I have now found myself in debt again and am confident they will help me in the same professional manner.
Reviewed Feb. 6, 2020
My interactions with Gilbert ** and Whitney ** were OUTSTANDING!!! They both took the time to explain the information and answer my questions. They both on numerous occasions reemphasized their commitment to helping me succeed with this program. I am extremely impressed with their professional manner. Qualities that are far and few these days. Thanks to both Gilbert and Whitney for their help. 5 Stars.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Feb. 6, 2020
David ** was very helpful, and I felt very assured that all my debts will be taken care of by this company. Sabrina ** is very helpful. I was feeling kind of scared, but she assured me I won't go to jail.
Reviewed Feb. 6, 2020
Each person I spoke with was very helpful in getting us signed up and hopefully out of debt soon! Marvo was awesome! The welcome call rep was professional and courteous. I feel safer financially now than I did yesterday and more hopeful about the future now that we have a real plan to get out of debt.
Reviewed Feb. 6, 2020
Wow! Amazing experience from start to finish. Learning about the program, getting approved and enrolled was so simple and soooo relieving. I’d lie awake at night so anxious about money and never feeling like I could catch up or get some breathing room. Vanessa and (not sure of the other women’s name.. the one who did my welcome call) were so helpful and fantastic. Thank you all so much!
Reviewed Feb. 6, 2020
My experience was a pleasant one. My first contact person Ms Theresa ** was very professional and knowledgeable. She answered all of my questions and concerns. I am encourage and confident that this program can help me get out of debt.
Reviewed Feb. 6, 2020
I am a new client with National Debt Relief. So far, I am very pleased with the service provided. Everyone has been extremely helpful, and have helped to make me feel at ease with my stressful financial situation. From the very first call the representatives have given informative information and answered all of my questions. I never once felt pressured or obligated to make a quick decision. For once I feel like there is hope to getting out of debt!
Reviewed Feb. 6, 2020
Very Helpful information! Nice, considerate people in customer service. Guided us through each step very easily and easy to set up online account. Thankful for service that can help people get out of debt! Happy to be on our way to being debt free!
Reviewed Feb. 6, 2020
Dionne ** was very helpful, informative and pleasant as was everyone I dealt with. They helped relieve some of my stress. I thought the process was long but I understand that it has to be in order to have all the correct info.
Reviewed Feb. 6, 2020
Michael ** was the best. Really helped me to get through my situation. He really explained everything and step by step process. Truly a relief from all of my debts. thanks for this company. Truly a blessing. God bless you all.
Reviewed Feb. 6, 2020
They helped me understand the program with great explanations of what will happen in the next couple of months. Also they saved me a few thousand dollars on my current debt. I would recommend this place to anyone wanting to consolidate their debt.
Reviewed Feb. 6, 2020
Both the debt specialist and welcome caller I spoke with were wonderful. Super helpful, polite and very accommodating. I will recommend this service to anyone in need of this type of assistance. I have only just enrolled so I can't report on the success of the negotiations, but I am very pleased with the signup process.
Reviewed Feb. 6, 2020
I just sighed into this. I am hoping for good results. So far everyone was very professional and helpful. There is so much to take in right now. I will feel better once everything gets started. As time goes on then I will have more of an experience.
Reviewed Feb. 6, 2020
My experience was wonderful with Daniel and Janny, they both explained everything to me very well so I can understand. It's a very good program. I would refer and family so they can get the same help that I got.
Reviewed Feb. 6, 2020
Steven was most helpful. He was very thorough in his explanations of the program. Most of all he understood how emotional this is for me. I have always taken pride in my credit and to do this is very emotional. He has been very patient with me and answered all of my questions. I felt very comfortable with him. I certainly hope that during this program I will have other conversations with him.
Reviewed Feb. 6, 2020
Financial hardship is the LAST thing anyone ever wants to face or go through and usually put off. National Debt Relief could not have made it an easier more understandable process for me. I wish I would have put it in the TOP of my to-do list. I can’t thank them enough for handling this for me promptly and professionally. I can now look towards paying off my debt that I owe and rebuilding my credit.
Reviewed Feb. 6, 2020
They answered every question I had and made me feel like there's a light at the end of this tunnel. I would recommend them to anyone who got in over their head and think there's no way out. Thanks for all your help.
Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.
Reviewed Feb. 6, 2020
I had a very good experience talking with both representatives. They were both very professional and friendly. Any questions I had were answered in a way that made sense for me. At no point was I made to feel embarrassed to talk about my situation.
Reviewed Feb. 6, 2020
I'd like to thank all the people who helped me start on this process and were clear with what I was doing and not forcing me into it. They were knowledgeable, clear and concise in the information that was given to me. Very helpful and trustworthy as well.
Reviewed Feb. 6, 2020
I have just started but so far my experience has been good and I look forward to the outcome regarding my financial freedom and thankful for all the quick responses to my emails. I appreciated the step by step review of the documents submitted to me to sign.
Reviewed Feb. 6, 2020
Keysha was so informative and made sure I understood every step of the process. She made me feel very comfortable with my decision. Everyone that I have talked to made sure I was aware of what to expect. I would definitely recommend this company to anyone in my situation.
Reviewed Feb. 6, 2020
The customer service I received was Five Stars. From the beginning, George ** was always extremely helpful and very patient. He made sure that I understood the entire program. The female who assisted (I'm sorry I did not write down her name) was also very helpful and had no problem repeating the information if I didn't understand. I'm looking forward to completing this journey. Thank you.
Reviewed Feb. 6, 2020
Everything was done thoroughly and efficiently. I was impressed how quick and easy it was. I wish I had done this sooner. Oscar explained the program and the benefits of how I can become debt-free in under 3 years.
Reviewed Feb. 6, 2020
Very professional, great manner to help customers, couldn't be happier with the service, very helpful since day one, 5-star service, looking forward to have a life without debt, will recommend family and friends that need to be credit relieved.
Reviewed Feb. 6, 2020
It was easy and understanding the way they explained to me. I feel very good to get my debts get paid in an easy form of paying not too much but what I can give. Thank you very much for your support.
Reviewed Feb. 6, 2020
I am sick and tired of paying toward my debt and not seeing it ever coming down. I need to get out of this cycle of feeling helpless. Thank you for Jeffrey ** and me feel at eased during the process. I am looking forward of my freedom off debt with 24-36 months.
Reviewed Feb. 6, 2020
Everybody was so helpful and kind. They explain everything with detail and answered all the questions I had. They made sure I understood every section of the contract and if I didn’t they would try to explain step by step.
Reviewed Feb. 6, 2020
Great experience, everyone was very helpful, everything was explained and all my questions were addressed appropriately. The forms were clear and self-explanatory. Kesha was extremely detailed and patient with all my concerns. I would highly recommend this program to friends and family. The process was fast and painless. I feel more at comfortable with the program now and look forward to being debt-free.
Reviewed Feb. 6, 2020
I was very nervous at first, but NDR made me feel comfortable about my decision to consolidate my debt. I am happy with my decision. Thank you all very much. If I have any issues, I know I can contact you.
Reviewed Feb. 6, 2020
Very informative and very professional, takes a while but they want to make sure everything is clear and complete, Jaison was very helpful in reviewing all the information and going over all the paperwork involved in getting this done in a timely manner.
Reviewed Feb. 6, 2020
National Debt Relief is working on my behalf. They haven’t contacted all my creditors that I continue hearing from them. I’m not sure at what pace they need to be moving, but they’re doing whatever they need to do at their own pace and I’m just waiting. I go online. There’s a portal and I check there, and I have nine creditors. And so far, two of them have been taken care of.
The creditors want me to negotiate with them, but the National people say, “No. Let us do our job. We do this. We deal with these people. This is what we hear other customers say that that was just a tactic of intimidation. Don’t let them get to you. We’ve heard this before. So, if you can avoid, block those numbers and if you get any mail, just forward it to us and we’ll take care of it. So, just let us do our job.” They say it in a nice way. Sometimes it’s just frustrating because you can only block so many numbers and they’re getting pretty good at it. My phone number starts with a 508 and some of these people are calling from a 508 number, so I’m thinking it’s my kids calling. But I just sit back and allow NDR to do their job.
Reviewed Feb. 5, 2020
National Debt Relief really gave me a peace of mind. They helped and explain everything. I honestly thought I was never going to be able to pay off all my debt. Thanks, National Debt Relief. I really recommend this program if you stressing over debt.
Jose, congratulations on a great start! We look forward to working with you to resolve the remainder of your enrolled accounts and give you continued peace of mind. Please let us know if there's anything else we may be able to do for you while you're here.
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