Buyer's Choice Award Winner

National Debt Relief Reviews

4,888,580reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,799)
  • (5,510)
  • (1,362)
  • (594)
  • (499)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,888,580 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 82 Reviews 15835 - 16035
    Verified purchase
    StaffBillingRates

    Reviewed Feb. 23, 2020

    It was a pretty good experience, everything was simplified and it take a lot of weight off your shoulders, I would recommend this to anyone that is paying high interest on their credit cards. This was a big help. I don't regret doing it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 23, 2020

    Nathalee was very professional. Made it easy to understand. Very helpful. Im hoping that this debt can be cleared asap so It doesn't worry me any longer. According to timeframe, I should be debt free in 48 months. I hope to be free sooner. God willing. Thank you.

    Thanks for your vote!
    Verified purchase
    Refunds & PayoutsBillingLoan ProcessRates

    Reviewed Feb. 23, 2020

    I have been wanting to combine all my debts into one payment for a long time, but I either didn't qualify for a personal loan or the consolidation loans I was approved for had interest rates that are just as high as credit cards. It felt impossible to get out of debt any time soon. As I looked into what NDR can do, I realized that this is exactly what I've wanted! It's not a loan! They negotiate with creditors on my behalf and take over payments for me by withdrawing from my checking and putting the money into a specified savings account. The best thing is that I will be debt free in a much shorter time than if I continued to make minimum payments AND my monthly payments to my NDR savings is half of what I was paying on all my debts combined!!! Although I am still responsible for paying my debts, I feel like a weight has been lifted off me already! Thank you, NDR!!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 23, 2020

    Sara was an amazing specialist who really listened to me and helped me enroll! She even told me a personal anecdote to relate to my situation. She was very informative, thorough, and transparent. I almost cried from how relieved and reassured I felt from the conversation. I do hope all goes well during my program.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 22, 2020

    New client. I was heavy in debt, and I didn't know how to get out of the hole that I created. Thanks to National Debt Relief, who has made this process easy. Can't wait to be debt free and feel stress free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 22, 2020

    I loved the upbeat personality of Chris and Shannon. They were very courteous and helpful. I am not a person of many words. But THANK YOU for all of your assistance in helping me resolve what I got myself into. Thank you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Very helpful and very informative. Excited to work with you guys, and to relief myself from debt to better my life as well as my daughters life. Can’t wait to be able to look at my credit and be able to not have to look for a co-signer.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed Feb. 22, 2020

    I called because I have hit a financial hardship, like most people in the United States. At this point I put 5 stars because they have been very helpful and flexible. They are very clear through their explanations and in no way make you feel judged. They know that you are wanting to be honest in paying what you owe, but have compassion in the fact that life gets hard sometimes and sometimes we can't move forward without some help. I would be happy to reevaluate once my process is over. I'm so grateful to see a light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaffBilling

    Reviewed Feb. 22, 2020

    So far so good!!! The staff made this process painless & simple. They explained everything in detail from my initial call to signing the final agreement effortless. Clyde is the bomb!!! As of today I would recommend the National Debt Relief Program to anyone struggling with credit card debt.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Everybody took care of us. And made the process of becoming debt free quick and easy. We would recommend to friends and family. Cant wait to finally be debt free with everyone’s help. Do yourself a favor and give them a chance. You will thanking yourself later.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Ways to get out of debts. It was a great experience knowing and learning how and what to do to get out of debt quickly. The representatives were knowledgeable and explained the process in an easy language. I will follow the process to graduate into the program to ensure a life free of annoying debts.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Merlyne,

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

    Verified purchase
    Staff

    Reviewed Feb. 22, 2020

    I’m very satisfied with the great service and attention that I received, especially from the representative Diana. This is a hard decision but I hope with your help I’ll go through this process and at the end get my goal. Thanks to the National Debt Relief team!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Everyone that I have talked with is very friendly and very very knowledgeable about what they are doing to help me and they make sure that I know what I am doing with National Debt Relief and answer all questions that I have or tell where to for help with my concerns and really show concern with the problems or reasons we called and I say THANKS to all. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 22, 2020

    Love the way they explain all the process!! Great team of pros!!! Thanks for the helping me on getting me out of debt! The hard part is asking for help! But this is an amazing program hope to have a great experience!!!

    Thanks for your vote!
    Verified purchase
    Contract & TermsPriceRefunds & PayoutsStaff

    Reviewed Feb. 22, 2020

    I wanted to do what I could to pay my debt, instead of filing bankruptcy, and seeing that National Debt Relief was the best-rated company, I decided to work with them. The program has helped me, but if it were up to me, I would’ve handled it a bit differently. I wish I could dictate who they make arrangements with and try to come to a conclusion with, instead of them deciding who they’re gonna contact. They tackle the newest, smallest debt first, and I’m really worried about some of the larger and older debts. I’m worried about legal repercussions that may transpire due to both being lengthy and more money. I’m always in fear of getting some kind of summons. I signed up and paid extra for the protection with an attorney if that happens, but I do have that in the back of my mind.

    I would have preferred that they had gone after the higher debt. I have one with T-Mobile and since that has some items involved that I actually received, that’s the one I’m most concerned about. And then, I have Synchrony Bank who’s constantly threatening me and sending me little letters like, “Your debt’s not high enough to sue you, but…” and I really wish we could get them off my back.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 22, 2020

    Both are really great. Very personable and easy to talk with. They explained everything perfectly and answered any questions I had. Very knowledgeable about company. Never had to be put on hold for an answer. Great job! Would recommend to friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Customer service person was very polite and knowledgeable and explained your program thoroughly. She was polite and available for any questions or concerns. Would recommend your program to any of my friends who were looking for the same type of program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 22, 2020

    Honestly best choice I ever made. I 100% appreciate them for helping me out. They lifted a weight off my shoulder. They made me feel comfortable through the whole way and answer every question I had. The service was great. James was super helpful and everyone in general. Customer service is the best. 10/10.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Service was excellent. Thanks so much. Carlos ** was very good. It was easier to do everything online and by phone. To sign up for the portal online and everything we can do on that portal. The phone no. Are excellent to get to them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 22, 2020

    The help I got today was fantastic.All my questions were answered and was given all the information I needed. Paul ** was very understanding of my financial situations and so was the representative from the welcome call. Paul provided me with examples on settlement calls I would receive. Also gave his extension for any info I would like to ask about in the future. When he had to provide me with the information of how it would impact me, he put it in the most honest and easiest way for me to see it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Went a lot smoother than I thought. Hope it goes well and things get better. Debt is so very depressing and they seem to think this could really help. Thanks for all the help with everything. I will continue to push forward.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 21, 2020

    First, thank you for the opportunity. I was basically drowning with no clue on how I was ever going to get my head above water. Aaron broke down the information for me and really guided me through the process. Then Natalie followed up with my Welcome Call with another incredible interaction, explaining LOADS of details in a very warm and informative way. Honestly, this is a truly frightening situation, and Aaron and Natalie are amazing rocks and beacons of comfort in what would be a far more terrifying situation otherwise. Thank you again for everything!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Oscar and Camille were extremely helpful and kind. This has been an emotional process for me and they were so helpful and reassuring through the journey. I would highly recommend National Debt Relief to others in need. I look forward to becoming debt free.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    Stephanie from AmOne referred me to Daniel ** at National Debt Relief. Both were kind, supportive, and respectful. I so appreciated that as it was a really tough decision to finally reach out for help. Thank you for making the experience quick, easy, and understandable. I am already feeling a sense of relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    I couldn't have asked for a better experience!! I have been struggling sometime now with debt. I googled debt solutions and National Debt Relief was number one with most favorable results and customer service. Joel ** was amazing. He set my mind at ease because he took the time to explain how the program worked. Thank you Joel ** for making me a very happy client!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Thank you to all who assisted in this matter. Had a huge sigh of relief when I was approved and a giant burden lifted. Easy to work with and very thorough. It seemed like everyone you talked with had been down this road and very compassionate.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 21, 2020

    They called and went straight to the point with no BS. This is what we can do for and this is the what is happening with your finance. They are not sugar coating and the program really will help me advance and raise my financial independence and be able to actually save money instead of paying interest for a lifetime. Thank you team.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    I’m happy with National Debt Relief. This programme will help my financial crisis. I recommend this programme to my friend and relatives if they have any financial problem to pay off their debt or they are not able to pay debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    Both of the people that helped out in the past two days really helped relief my stress. I was looking towards bankruptcy but I decided to call National Debt Relief and Keshawn really answered all the questions I had and helped me from declaring bankruptcy.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Moises,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    I spoke with Tatiana initially. She was EXCELLENT! Tatiana was very patient with me; she explained things so that I got the basic information and what National Debt Relief does. Tatiana was extremely professional, courteous, and made sure that all of my questions were answered. Tatiana made it easy for me, and made me feel comfortable with going through the entire process. Tatiana is an asset to National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 21, 2020

    Just wanted to say that Jay ** and Edwin ** are great!! They made this daunting process so easy and explained everything clearly to me. It was not an easy step to take, but I feel like I can finally breathe a sigh of relief! I pray that you are successful with each and every one of my creditors. God Bless all the work you do!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    Both gentlemen who helped me were very thorough and helpful. Made me feel very welcome. They fully explained what this process would entail and how to go about making it the easiest and most painless possible. They also did their best to work with my very strange schedule.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Were amazing answering all my questions, allowed me to ask questions that helped me understand. They allowed me understanding the fundamentals for the program. I appreciate it! From letting me know the full depths of length of my debt to wanting to expedite it, I can do it how ever I want to deal with this and finally feel in control.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    National Debt Relief was very clear on my options. Agents were very friendly and informative. They walk me through everything and made me feel at ease. They made me feel good about my decision. Look forward to getting rid of my debt.

    Thanks for your vote!
    Verified purchase
    Sales & MarketingStaffTransparency

    Reviewed Feb. 21, 2020

    Out there there are many companies that offer financial help but are really hard to trust due to there are a lot of scam companies too. It took me two years to make a decision and to find you guys. What I found at National Debt Relief is a Very professional, precise and transparent business.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hi Edmundo,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    I've been struggling month to month to make ends meet and support my family. Finally I have some relief and it feels like I can breathe again. Extremely helpful with the process and explaining the step by steps. And supportive throughout the experience..

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    They were able to help me get into the program that I needed to help get my life back on track. I'm very thankful for the help that they were able to give me. Very fast and responsive even if I was busy. They took the time to help me and answer my questions.

    Thanks for your vote!
    Verified purchase
    PriceStaffRates

    Reviewed Feb. 21, 2020

    My experience with NDR was amazing. David R. and Sheena were very informative and helpful. I am so glad I am on my way to being debt free and saving on the high interest fees each company would be charging me. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    When I reached out for information and help to get out of debt I was nervous. But the staff at NDR informed me about the program and help me in every way possible to find a program that would help me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Thank you to the staff and representatives at National Debt Relief. We are excited to gain back control of our finances. The Team at National Debt Relief was very knowledgeable and courteous. We would highly recommend National Debt Relief to Family and Friends.

    Thanks for your vote!
    Staff

    Reviewed Feb. 21, 2020

    Do not go with National Debt Relief! You will be in a worst situation after your debt is settle. Here is an example of one of my debt settlements: Amount of Debt $4,556. Their Fee $956.76. Settlement amount $2050,11. After doing the math I actually paid 66% of this debt including their fee. Now get this, they report this to the IRS as income since they settle and saved me $2505.70. Remember I paid 66%, now I have to turn around and pay taxes on the savings. Additionally, you pay customer and transaction Fees. How does this help you? 2 ways this can help you. Do not get in DEBT!!! And Do not go with National Debt Relief!!! You will save a ton of money doing this yourself or utilizing other options.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    I was recommended to this company by a friend that also had hardships that resulted in snowballing debt amounts, everyone I dealt with was very informative and helpful. I am now able to take care of my responsibilities and start saving to prevent this from happening again. I would strongly recommend this company to anyone in a similar situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 21, 2020

    Called, needing help with consolidating our bills and the young lady did a great job helping me and understanding what I was saying without hurting my feelings, taking the time to work with me to make sure I was getting my needs met.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 21, 2020

    It was a very smooth transition. I originally inquired a month ago. They gave me everything I needed to know, after thinking it over I decided that the program was for me. I was assisted by Shannon throughout the process and the entire team, I have to say it’s been a really good experience so far!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Krystina ** was super nice and so sympathetic. She did not make me feel ashamed when discussing my debt, and she reassured me through the whole process that they would be able to help me and they would be there whenever I needed.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    They were very helpful. Answered all my questions and made sure I understood everything involved. All processes were given in writing and all contact was prompt. Never did I feel like what I had to say was not important or that they really didn’t hear what I had to say.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 21, 2020

    Was scared, took me months before deciding who to trust, after doing lots of research, my search brought me back numerous of times to NDR. I am super excited of where I what my debt would look like in 3 years. Thank you, Micheal snd Robert.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    To whoever it may concern, My experience with Credit.org and National Debt Relief was extremely helpful. I feel at ease knowing I have resources at my disposal. They were kind, thorough, and easy to talk too. I very much appreciated the help I received. Thank you, Bryan

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    My experience Today was fast, easy, understandable and was explained to me and asked if I had any questions on every step and made me feel confident in the choice of change I’m starting to do. Was very professional and easy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    I was very happy speaking with Joseph on 2/19 - he informed me of most everything having to do with the process. Today 2/20 I spoke with another woman who gave me more phone numbers/departments and more documents to sign such as Power of Attorney. She was very knowledgeable but a bit hard to understand. Tonight I had to call back to get my "order number" as no one had given it to me, in order to fill out the consumer review form.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 21, 2020

    Helped tremendously and helped me see the future for me and my family and thank you all for the help. I have struggled with debt and y’all have help me focus on clearing it and making it possible to move past it and become debt-free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    The agent was extremely patient and considerate as well as well versed in her ability to explain every detail. A pleasure to do business with Lia. She was quite timely in her callbacks and reviewed everything when we were finished.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 21, 2020

    I am extremely satisfied with National Debt Relief. The enrollment process was great, and so far, the program they have set me up with has been good. Two things are settled and I’m just waiting for time to go by for the next. My negotiator is really good.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    I'm very happy and thankful due to the fact that you guys walked me through every step of this process. Looking forward to continue to work my way into the goal at hand with your help and support! Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    The process was much easier than I expected it to be. Everyone was very helpful. We are very appreciative of the support from the National Debt Relief team. We looking forward to working with you to settling our debts for us. Regards, Michael and Marsha

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Everyone has been so helpful and it was easy to sign up and have the weight of the world taken off my shoulders. The team of Alex, Ms ** and Lupe were very professional and answered all my questions. Highly recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    No complaints so far but I'm just getting started in the process. Representatives have been helpful and pleasant. I do however wish they handled getting the contact information changed with the accounts involved. It's a very trying process for me. Too many questions asked by the companies involved as to "why". It would be much more beneficial to have N.D.R. handle this communication and elevate and isolate me from the companies entirely.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    The staff at National Debt Relief are all very helpful. They went through all of the plan in great detail and answered many of my questions. They eased my mind through this process and came up with a plan that I could work with.

    Thanks for your vote!
    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 20, 2020

    They were all very knowledgeable and could answer all my questions with ease. I felt very confident that this avenue would be best suited for our situation. Drew was very thorough with her explanations and going over the paperwork. Then the welcome rep was very nice and listened to what my questions were with answers. We will be glad to not have such high debt with high payments from financial stress. Thank you for the time and knowledge to help us move forward with less stress. As of life brings us trails that we cannot help that take away from our financial situation. It was nice to know that there are lawyers to help when needed and a service as this to help out instead of bankruptcy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    The person who helped me answered all my questions before I even had them. Very cordial and the experience made me feel a lot better. Provided much-needed information that will hopefully help me achieve financial success. The whole process now seems less impossible and more feasible.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    We were not sure how this would work for us, but the process of setting up our account was painless. Sam ** helped us throughout; she was understanding, kind, and friendly. We're hoping to be debt-free within 3 years, sounds good to us!

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase

    Reviewed Feb. 20, 2020

    Natali was very clear on every point of explaining to me about the program. I really appreciate the personal touch she had put into the conversation. She made sure I understood everything clear and answered all of my questions. I feel very excited to be on board with your team. Great overall experience so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Both of the representatives I spoke to made this a very easy process, I have been dreading contacting someone to help me and admit that I need help. The reps made me feel welcomed and assured me I wasn't the only one in this position - that really helped me make the final decision to use this program! Thank you for helping me with the first step, I look forward to becoming debt-free asap!

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 20, 2020

    I had a wonderful experience with both Nikki and Brianna. They both were experts in explaining the entire to me in full. Because of their support, I feel confident in NDR and happy to become debt-free. Thank you for providing this program to those of us in need.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 20, 2020

    Ari ** was very thorough in explaining the program and services offered by National Debt Relief. He answered my questions. The "welcome call" quelled any concerns I had and were patient with me. I'm excited my relationship with NDR and being debt free and have a better credit rating in 39 months or less.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    This team made the process very easy to understand. They were extremely professional and friendly. They answered all of my questions and did some research if they were unsure of the answer. I feel great about getting this started. I am also happy about the optional attorney, it really gives me peace of mind. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Enrollment with NDR was pleasant and efficient. The people I spoke with were both knowledgeable and easy to speak to. I am glad to have made the decision to use their service. I would recommend them to anyone struggling with unsecured debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    My experience was wonderful, assuring, and confident. The specialist that aid me was very understanding, knowledgeable, professional and their attitudes were EXCELLENT, HUMBLE, MILD MANNER. They didn't throw darts at you are made me feel BE LITTLE me. I will recommend this company to everyone in need of help. As a matter of fact, I already started.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    The representatives that helped me were extremely helpful and answered all of my questions. They were patient and made sure that I understood everything. I did not feel rushed, pressured, or confused. They were kind and provided excellent customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    Great everything, so well explain, amazing!!!! Jamel the agent who answer my call it was simple what I need it. He explain everything so well I didn't need to make too many answers because he talk to me frankly and gave me my best option.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    My experience was great. I was very pleased, everything was explained very well. I'm glad I called their number. I would recommend for someone needing help with their debt. I should have called sooner. I won't be as worried now that I made the call and took the first step.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 20, 2020

    Very kind and understanding customer service specialists. I would definitely recommend this program to anyone who needs help getting out of debt. I am looking forward to moving forward in my life without a huge amount of debt following me for the rest of my life.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2020

    The process was smooth and fast and everyone was helpful and explained everything well. It went better than expected and I am optimistic that this decision will greatly benefit us in the end. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Everyone was friendly even though I was super embarrassed. I wasn’t sure what I was doing but the two men I spoke with were reassuring and kind. I’m still very uneasy but I feel a bit safer with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Feb. 20, 2020

    Both of the people that I spoke with were very helpful and made the process easy to understand. I am excited to get started and fix my debt problems. Thanks to everyone that has been there to help me in this process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaff

    Reviewed Feb. 20, 2020

    I got into real trouble coming off a divorce, a stroke and a job loss. Those 3 forced me to make many mistakes that put me in a hole. I researched my options and NDR came out as a top source for help. From call one everyone has been very helpful and not pushy. I am really embarrassed I got into this jam. No one from NDR ever was judgemental on my mess. I am looking forward to rebuilding and creating a clean slate.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 20, 2020

    I was at a loss as to how we were going to get out of debt with a peace of mind. National debt will save us lots of money and more importantly we can rest easy at night knowing we our on our way out of debt.

    Thanks for your vote!
    Verified purchase
    StaffFollow-Through

    Reviewed Feb. 20, 2020

    Barbie made this process too easy and painless. I appreciate everything she has done and been doing to help set me at ease. Without her, I doubt I would have followed through with this transaction. While I'm still nervous about this all, I know if I contact her, she will help set me at ease even more.

    Thanks for your vote!
    Verified purchase
    Contract & TermsStaffBillingTransparency

    Reviewed Feb. 20, 2020

    Updated on 02/14/2021: I liked the service of National Debt Relief. Their enrollment was a smooth process. I feel comfortable working with them and I'm still in the program. They had to get the total of all the debts that were outstanding and they asked me how much I could afford to pay. They dealt with creditors and they gave them a proposal as to what they would expect. I would be contacted afterward to see if I would accept that amount or not. Working with NDR has helped. It took away a lot of the stress, frustration, and anxiety in having to deal with the creditors at a time when I'm just in a bad situation. I am able to work on the payment based on what they negotiated.

    Original Review: Interacting with your agents was very pleasant. They are kind and very informative. I appreciated that they took the time to go through the agreement and explain each section to ensure that I understood everything. Making a decision to seek debt relief was very difficult decision, but the reassurances from your team was a blessing.

    Thanks for your vote!
    Verified purchase
    StaffBilling

    Reviewed Feb. 20, 2020

    My experience was seamless and smooth. They made it an easy and comfortable process. They walk you through each step and explain everything clearly. Everything is set up to make monthly payments work within your budget, so you reach your goal of debt freedom. Afterwards I felt a great relief and looked to my future of being debt-free. I tried to take care of help. I needed it.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    This is great to hear, Melinda. We strive to make everyone's experience seamless and we're happy to know we succeeded. Our team is happy to answer all your questions whenever they may come up. Welcome to the National Debt Relief family!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2020

    I feel like I am in good hands knowing all the details of the process. Each step was clearly explained to me step by step. Everyone was very helpful, friendly and accommodating. They were able to work around my schedule and understood my situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Where yeah have decided to go through debt consolidation and I have to say everyone that we have talked to on here has been amazing. Everyone has been very helpful and answered our questions right away. We are on the right track now thanks to all these wonderful employees.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 20, 2020

    Kelly was very knowledgeable and straightforward with her answers. However, the gentleman who called later to initiate the escrow account was very hard to understand. It seemed like he was in a hurry to read through the material. In the end, I had a very positive experience with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    The representative I spoke to made me feel that I'm not alone. She was very polite and well-spoken throughout the entire process. When you are in need and someone come to your rescue, you feel secure and open to the person without any guilt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Matthew provided all the information I needed in great detail making easy for me to understand the program. The welcome client provided the remaining information regarding legal support. I’m looking forward to coming the program and regaining my peace of mind. Thank you all for your support.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    All of the representatives I spoke to were professional, personable, and knowledgeable. They put my needs first and eased my fears. I greatly appreciate everything that was done for me. I felt stuck and hopeless in my situation and this program as described is my way out.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    Both of the employees that I have spoken to are very knowledgeable. Both were very helpful in pointing me in the right direction rather than filing for bankruptcy which could have hurt me even more. I am glad to be a part of this team.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    The people that worked with me through National Debt Relief are friendly and professional. They take there time with you and explain everything thoroughly. They made sure I felt confident in the decision I was making without being pressured. I felt assured I was making the right decision with National Debt. Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 20, 2020

    Although it was a lengthy process they walked me through it and I am confident and happy that I will be debt free in just 31 months. I would highly recommend National Debt Relief to my friends. I'm glad I used National Debt Relief.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Steven, just call us whenever you need support. Our most successful clients stay updated with their account progress while asking questions and staying informed. We recommend reaching out periodically so you can stay on track. We'll make sure to contact you when there are important updates as well.

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Feb. 20, 2020

    I worked closely with Genevieve over the time span of 2 weeks through email and phones calls as she counseled me and helped me feel confident in making the decision to consolidate my debt. The process was easy to follow and I never felt pressured to join the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 20, 2020

    My experience was really good. They were understanding and patience when my baby was acting out. They were kind and respectful. Made sure I had no questions. Really helpful and I need something to be repeated they did have a good day.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechStaffTransparency

    Reviewed Feb. 20, 2020

    National Debt Relief's name was out there pretty good and they seemed to be more solid than other providers. They are the only one that I can locate after asking around just to see if it was very credible, so I worked with them. Their people are on point. I have called back several times when I first got in trouble and they explained things to me in depth. They gave me all the information I needed to know. If there was something I did not understand, they made sure I understood it before I signed something. And every time I call back, they always ask me for updates or if I had a hardship. They are very much on board with helping me out with the hardships.

    Their program helped me get back on the right track. Everything is working good for me and I am about 60% almost done. It helped me out a lot, having reduced my debt and with my quality of life - didn't put me out on the streets. Overall, it's one of the best programs I have ever gotten involved with. Instead of claiming more debt, they help you manage what you have and subside that debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    The process was easy and convenient. The staff made sure that I understood the benefits and consequences of participating in the program. I feel really good and at peace about making this decision. I would recommend this program for anyone struggling with and stressing about excessive debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Outstanding customer service. Walks you through the entire process and makes sure you fully understand everything!! Will recommend to my family and friends! Looking forward to more financial freedom! Thank you National Debt Relief for all of your help! A++!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Everyone I spoke with was very helpful. They made me feel more at ease with everything. I will recommend to my family and friends for sure. Everyone should know about this and be informed you are out there. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Treasure was absolutely amazing and very informative on the whole process. I am very excited to start this journey to reach debt resolution and be financially free. I forgot the name of the man who helped me with the welcome kit but he was amazing as well!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed Feb. 19, 2020

    Customer Service was great and informative. Answered all questions and gave a comfortable and relief feeling on taking the opportunity to help with being debt free. Program offers great benefits and affordable payments rates to help pay off debt faster. Looking forward to a fresh start!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Both my debt specialist and my welcome call were great. They explained everything thoroughly and I am very satisfied with the service. Thank you very much for your help. It was an answer to my prayers. Again thank for all your help, time and patience with me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    It was a great experience. Imani put my mind at ease and answered the many questions I had and at the end of the process, I felt a huge weight had been lifted off of me. Paige was very helpful as well. You guys have made my life much easier. Thanks to both of you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Was so helpful and knowledgeable.helped wall me through the process. Answered all of my questions. Answered my calls and emails very timely. Took time and was patient when I didn’t understand and asked more questions. I would definitely recommend to anyone looking for help with????

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    The representatives I spoke with were very helpful and answered all of my questions. I am very excited to be starting my debt relief journey with NDR! I hope everyone receives the same level of care that I have. I would recommend that you take your time and listen to everything the representatives have to say. I found that since I did so with the first representative, I was able to fully follow along and understand what the second one said and it made the whole process smooth.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Very good customer service. Was very helpful and answered all of my questions, very nice and seemed to of cared about me and my finances, explained all details about y'all's program and answer all questions I had, and helped with signing up through emails.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    Multiple associate that I spoke with were friendly and welcoming. Answer all of my questions and always reassured me if I had any concerns. The application process from start to finish was completely easy and had no issues. Also associates stayed with me on the phone and walk me through all the details step by step which saved me a lot of confusion later.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    So far everything has been good. Just starting the process. Everyone has been nice and helpful. Can’t wait to be at the other end of this process. It will be nice to be debt-free. Looking forward to what the future will bring.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    So far we have had a positive experience with NDR. We just signed up so we hope to continue to have a positive experience. Myles who signed us up was very helpful and informative. We are looking forward to getting out of debt and can't wait for NDR to get the job done.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Everyone was very professional and understanding. Everyone was very helpful and explained everything very well. I am looking forward to working with the National Debt Relief Team to eliminate my debt so I can get back on track and feel more at ease and manage my money.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    We're also looking forward to working with you, Oma. Don't be shy about calling us if you ever need to review your account or if you have any questions.

    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Everyone I talked to was very helpful, and very knowledgeable. They gave me all information needed to complete process. Answered all our questions and gave us time for everything to sink in. Would like to thank Sam for all his help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    I am very pleased with how organized and pleasant my person was that helped me. I would highly recommend this company to anyone who is inquiring on how to get help with their debt. It is difficult to make such a decision, but wonderful to have people that can teach and reassure you in the process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Customer service was very very helpful in guiding me through this process. They made me understand the situation and everything included with their policies. I’m looking forward to beginning process and becoming debt free in the next couple of years.

    Thanks for your vote!
    Verified purchase
    CoveragePunctuality & SpeedStaffBilling

    Reviewed Feb. 19, 2020

    Best decision I have made. They put my mind at ease and they have all the bases covered. They take their time and explain everything and made it easy to understand. Great Company! They cut my minimum in half. They cut the payment period also in half. AAA+++!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Both men that helped me were wonderful and yes I have recommended a friend. The process was easy. The step by step instructions were super helpful and the men were nice and kind and patient. So far I am super happy with the results and happy to be on my way to being debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Both of the representatives that help me were amazing, eager and informative. Michelle help me get all of the information together and set very clear expectations of the program. I am excited to work with National Debt Relief to clear up my credit issues.

    Thanks for your vote!
    Verified purchase
    StaffBillingResolution

    Reviewed Feb. 19, 2020

    Pleasant helpful agent, They took time to explain my situation to help me resolve my issues. She told me what my responsibilities are, how I am to manage them and what to expect. She also explained to me how long the payments will last, how my creditors are paid off and that I can pay them off earlier if able.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Welcome to the National Debt Relief family, David! We're glad to hear our agent seems to have given you all the tools you need to do well. Please let us know if there's anything you need to help the process along.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Feb. 19, 2020

    I have been helped with amazing customer service from the moment I first reach out and contacted NDR. They were understanding and helpful, and worked to find me the right program and option to get back on my feet, and a debt free (apart from the student loans and car loan). I am grateful and ready to start the process. They made sure I understood everything and were friendly and answered all questions I had in that moment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    My experience with National Debt Relief was one of the most pleasant and informative moments I’ve had in quite some time. Justin **, the representative, was very well informed and extremely professional in all aspects of the application process. He was very patient and answered all my questions fully and completely.

    Justin is definitely an asset to the company and should be commended for his outstanding service. Overall, I was pleased and uniquely impressed with National Debt Relief and will definitely spread the positive message to others. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    So far the process has been professional and polite. The representative that helped me get on board, Nick ** was informative and patient. I am optimistic about National Debt Relief's competence. I am grateful so far for a process that I was reluctant to embark on and now I wish I had done sooner.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2020

    We were treated with dignity and respect. All of our questions were answered directly. Every detail of the program was clearly explained. We were given time to carefully read over and consider every aspect of the program. All of the return calls were very clear and each call was explained as to what the call was for. We were given time for questions with each call.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    She was very nice and informative. She answered every question thoroughly and always explained everything that she was going over. She gave us numbers to get in contact if we needed anything or if we have questions. We are very pleased with the services.

    Thanks for your vote!
    Verified purchase
    BillingRates

    Reviewed Feb. 19, 2020

    Very satisfied. Very aware of my biweekly payment. Happy to out of debt. Happy to have low payment. I'm stress free, have counseling, have a lawyer, no more high interest. I can finally enjoy my life with worry about my bills.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Called because we were at a point we didn't know what else to do. Both representatives we spoke with were kind, knowledgeable and nonjudgemental. Treasure ** explained the whole program to us in an easy understandable way and advised on which program to take.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 19, 2020

    The Welcome Call was professional, informative, and transparent. I felt comfortable when everything was explained to me openly and in detail. All of my questions were answered completely and with enthusiasm. Overall, it was a very pleasant experience. Thank you for the help! I am excited to be enrolled and on my way to becoming debt free!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 19, 2020

    Joining experience with National Debt Relief was quick, easy and pain free. All the people that I talked with were helpful, friendly and knowledgeable. I will finally be able to get some peace and not continually stress each month. I am looking forward to working with this company.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 19, 2020

    Based on my financial needs this program worked well for me. I am looking forward to being debt free in the near future. This program will enable me to be in a position to save for the future and make better financial decisions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    Great customer service, made us feel we are not alone in this process. Very attentive and patient to all of our questions and concerns, very detail and thorough from the beginning making things much easier and made us feel confident in this decision to enroll into the program. Thank you.

    Thanks for your vote!
    Staff

    Reviewed Feb. 19, 2020

    Everyone that I spoke to today were so friendly, helpful, and patient! My mind was finally put at ease, knowing I was in the best hands possible to relieve myself from my debt! I know that I have a big responsibility, but I also know that I have wonderful people behind me to support me whenever I need them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTechSales & MarketingPunctuality & Speed

    Reviewed Feb. 19, 2020

    The process was quick and easy. All of my questions were answered on time and were understood by me. There are a lot of scams going on right now where you have to send money to get your relief started only to never hear from the scam company again, National Debt Relief is not one of those companies, I was never even asked by National Debt Relief to send even a penny to them during the process. Overall as stressed as I was going into this I came out very relaxed and relieved. If I would have went another route I would have dug myself an even deeper hole in debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 19, 2020

    I was being hounded by creditors and they had begun non-stop calling the CEO of my company. I felt so embarrassed! It wasn't a matter of not paying the debts but a matter of needing more time. The relief I felt immediately in having the security and experience of National Debt Relief was great!

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffTransparency

    Reviewed Feb. 19, 2020

    Both Tyler ** and my welcome phone call person were excellent. Tyler's explanations were concise and easily understandable as were the welcome persons. Both were very understanding when I had to interrupt a couple of times to handle a situation with the Alzheimer's family member living with me. They made a process I was dreading much less complicated than I thought. My circumstances have changed but I didn't want to file bankruptcy. I was raised to pay my obligations and this enables me to do so. Thank you both.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    Both representatives were great! They both were very knowledgeable and insightful to any questions I had. They walked me through each phase step by step and were patient with me if I had to store them and ask a question.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 19, 2020

    The telephone conversation with the agent was very informative helpful and understanding. Her compassion and professionalism was pleasant to work with. Everything went smoothly and was time sensitive which was appreciated. Thank you for helping in this difficult time in my life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 19, 2020

    So far, everything's okay with National Debt Relief. The negotiator has been good. They're doing about the best they can with what they got to do with. I got one paid off and we've got three more that they're supposed to start working on. I just live day-to-day, just kicking back. I'm 72 years old and I'm still working. I got a good job in an oil field. I just know I got in debt that I couldn't handle and I got a hold of National Debt Relief, and they've been keeping it shut up and taken care of. They're good people. I believe in them and they're doing a good job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    Josh was a huge help and made the process easy to understand. The customer service is excellent. They respond quickly and really care about their customers and helping them become debt free. I look forward to working with this amazing company. They are life changers!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    My experience was very easy and the team did not make me feel as though I had failed. I would recommend you to everyone. The process was simple and complete. The calls were quick and were able to find all my debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I have so far had a positive experience with everyone that I have dealt with over the phone. Johnathan ** was my first point of contact and he was extremely knowledgeable and helpful. I am so happy that I made the first step to financial independence.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 18, 2020

    They were great, especially from the very beginning with Britney ** who walked me through everything, even a pretty week signal on the phone she was super patient with me and put me at ease because this debt just feels like a 100 pounds that was lifted off of me. I would recommend this to anyone in debt living minimum payment to minimum payment.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Both Allen ** and my Welcoming agent were very professional and helpful in going through the steps to help me make our debt more manageable. Allen took his time and explained everything to me along the way. Giving suggestions as to what would be best in our circumstances. He made sure I understood the pros and cons. Would recommend to friends if they found themselves in a similar situation. Thank you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    Andre ** was very helpful in answering all the questions I had about this process and also explaining the entire program from start to finish. Everything was quick and easy. I finally look forward to being debt-free and able to breathe again every month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Fantastic experience with the two of them. Made things a lot easier. Relaxing and calm, did not make me feel intimidated. Nonjudgmental. Jamie made me laugh, her positive attitude is something everyone should try to achieve! Her laughter was absolutely contagious.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I am overjoyed and relieved to have received assistance from National Debt Relief. Everyone I spoke with was personable, professional and made me feel very comfortable. Communication was clear and timely. Everything was explained thoroughly and I feel like a weight has lifted from my shoulders. Thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Getting enrolled was very easy and stress-free. The people that helped me were very gracious and kind and have helped lift a great burden off of my shoulders. I am quite pleased with all of the help and look forward to being debt-free within 30 months' time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    My experience with the Welcome Team was informative and to the point. She helped me to understand the process and gave me an idea of what I can expect going forward. I am looking forward to getting started and getting my debt reduced.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Courteous, and informative. Answered all my questions. Repeated information I asked her to. So far, I have been very pleased with the whole enrollment process for National Debt Relief. It had been a lengthy process about two hours, but I feel less stressed at this time.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    It's indescribable and all I can say is that I am very fortunate enough to speak to professionals like you esp when I talk to Adam. Your service is satisfactory, your concern beyond any doubt, and your willingness to help people like me is so sincere. I felt great relief and my burdens are lifted. Thank you so much to all of you and may God richly bless you.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 18, 2020

    So far they have been very helpful in explaining how the program works. Are quick to get back to me if I need them. I would recommend them to others in a similar situation as mine. My reps, Andrew **, Jordan have been invaluable in easing my mind in taking this step instead of filing a Chapter 7 Bankruptcy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    When I spoke to the person she went over everything perfect where I understood. She went over all the topics. She asked me questions. She also gave me all contacts numbers and email. It was great service. She also made me feel good that the company is here to help me the whole step of the way.. and she also explained the amount of years I will be in the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I have to say this whole experience was fantastic! Your representative (Duane **) was so informative and easy to understand. He really made the process very pleasant, and your program almost sounds too good to be true. I am excited to start my journey to becoming debt free. I cannot say enough good things about the representative. He answered all my questions thoroughly and in an effective time manner. Will definitely recommend this program to others!

    Thanks for your vote!
    Verified purchase
    Customer ServiceContract & TermsStaff

    Reviewed Feb. 18, 2020

    Just joined program today and they were very helpful and thorough in a time that was very difficult for me. From my initial phone call to review of the agreement I was very satisfied. Not once was I made to feel bad about my situation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    So far great experience. They walked me thru process and answered my many questions and concerns. I was recommended NDR as the best company to go with. I have not been disappointed. The signing of docs and the info sent to me was easy and very helpful. I hope the rest of my journey goes as well. Thanks especially to Oscar and the rest of the team.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    When I called I was scared to death. Didn’t know what to expect. But I’m so glad I made the call. They explain everything single thing with me and was so very nice. Thank you so very much. I called back for the welcome call. I told them I was scared. He said don’t be. You done the right thing by calling us to help you.

    Thanks for your vote!
    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 18, 2020

    The registration process is very easy and transparent. The representatives are friendly and helpful. I would recommend National Debt Relief to anyone who has gotten into a situation in which they are unable to keep up with their debt payments, regardless of the situation that put them there.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 18, 2020

    Patrick ** was exceptional in answering all my questions and waiting for my decision. The day I signed, he went over every detail, giving understandable explanations and answering my questions without hesitation. The second phone call welcoming me to the program (my apologies for not remembering her name) was equally thorough and answered my questions equally well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Had an outstanding representative Erica **. She help me through the process of consolidating my debt without too much stress on me if was possible to give 11 stars I would. Thanks again Erica! And thanks to the whole team working with Erica as well as I begin this process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I was very impressed with the entire process. Everyone was very helpful and took the time to answer my questions, no matter how trivial they may have been. The first person I spoke with was very knowledgable and walked me through the entire process. He was very patient.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I had a good experience working with my agent, he was very polite, patient and cared about helping me thru my ordeal. He made sure we worked as a team and did everything in his power to get me accepted into the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    I have been so happy with the experience thus far. Everyone has been super nice and so knowledgeable with every thing they tell me. I am going to be so much more happy and stress free with the help of you all. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Simple process, knowledgeable staff, happy to serve whatever the request. I believe I can be debt free just like they say. Looking forward to 42 months a thing of the past. They are a topnotch asset to the field they support.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    National Debt Relief was able to answer all the questions we had to getting started on the right path again. They were very understanding with what was going on and what we needed to do. NDR was GREAT. I can’t say thank you enough for all the help they offered. Thank you all again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Change My Life. The customer service team was amazing and informative. We will save more than $1000 a month. Talk about Financial Peace. The long road of paying barely minimums for more than 15 years will soon be over and we will pay off more than $70,000 in debt in less than 4 years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    So far this has been a easy service to use. We had one issue with a welcome call not getting returned but it has all been fixed and we are moving forward. Sign up was easy and we had all our questions answered. Everyone seems to be very helpful in getting the info explained correctly.

    Thanks for your vote!
    Verified purchase
    Billing

    Reviewed Feb. 18, 2020

    Today, I had to make a decision about my financial status. Either I was going to feed my family or pay credit cards. After talking Tasha and National Debt Relief, I have hope that I can pay some of my negotiated debt to my credit card companies to be debt free one day again and also make a living.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Feb. 18, 2020

    Not something that I wanted to do but you guys have made it easy up to this point. I'm only hoping from this point forward this is how it's going to go nice and smooth. Would be great really not looking forward to creditors calling and all the extra stress.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed Feb. 18, 2020

    Great experience with you and believe you will continue to extend this assistance to others in similar problem. I am happy to be part of this program and it is a privilege for me to advocate for those are caught up in this scam.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    I am happy with the deal I got from Jaspal. I wanted a way to settle my mounting debt and appreciated the time he took to explain each phase of the process. Speaking with the service team helped me get something I can afford.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 18, 2020

    Customer service was very friendly and informative. I was told how to get a hold of someone if I had any questions and was explained the program in a fairly easy to understand format. They made me feel at easy with my financial situation. I look forward to finishing my program and getting back to financial freedom. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 18, 2020

    Sagiel and Taylor were very professional and very patient. Answered all my questions that I had concerns on. I would recommend my friends to get help when they are up to their necks in debt like I am. I feel more at ease now that I am getting this help from the Debt relief program that was recommended to me by a coworker.

    Thanks for your vote!
    Verified purchase
    StaffBillingRates

    Reviewed Feb. 18, 2020

    Working with NDR has taken a lot of pressure off of me. I lost my husband about six months before I joined and I've been taking care of everything. I needed NDR. I like their enrollment process. There was nothing to it. They also answered my question before I asked it. I love their program and I like the way the negotiator has been negotiating. They've paid off one or two of the bills and my credit rating has come up a little.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    So far so good! I'm excited to start to becoming debt free! Thank you so much. All representatives have been truly helpful. I hope this will go fast and smooth and after everyone I've spoke with I know I will have the help I need to become debt free. Thanks to National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone took the time to make sure I understood everything. Everyone was friendly, knowledgeable, and ready to help. I am happy I chose National Debt Relief because now I can breathe easier knowing my debt will be paid off and I can get my credit back on track.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Thanks for the help Christina. You guys have done a great job. I look forward to being debt free and look forward to your help. Thanks for all the assistance. I hope that one day this will help my child.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Was very hopeful and explaining all what would be happening. Helping me get back on track with my debt. I'm just hoping everything goes as they said it will. I was nervous about everything at first but now I seem a little more relief.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    William, we understand you're a bit apprehensive about the program and that's OK. Our agents are more than happy to review your account with you and explain anything you may not understand. Please reach out whenever you have a moment.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 17, 2020

    Chris and Anthony were both very patient and kind. They answered all my questions. If they didn't know the answer they were honest and asked for time to get the answer to me and did. I asked Chris to go step by step with me regarding anything I signed and he did it and did a great job - made it understandable and not overwhelming. Great customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Nancy gave me a lot of information that I could understand and was very helpful. I am 88 years old. My daughter Brenda is 70 years old. This is her email that we use for communication because I don't text or use computers. Thank you and your for your help in resolving my debt issues.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Enrolling was fairly easy. Creditors have begun calling and I am in the process of contacting you. I am a little Confused with some things but I will be calling for help. I did call Once and the service I had was outstanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Wonderful experience. Everything was explained to me. Any Questions I have or made have no problem. All very knowledgeable. Yes once I finish the program. I’m telling any and everyone about National Debt Relief. Who may be drowning in Debt. There is a solution.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    I was helped through the process of enrollment and had all my questions answered. National Debt Relief put my nerves at ease with helping me get my debt under control so I can pay it off. Looking forward to being free of this debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    The team was very informative and supportive answering every question I had a to make sure I understood each step and risk fully. They reviewed every document with me on the line, never making me feel like I was alone.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    We're glad to hear this, Lucine. Welcome to the program. We're happy to have you here and we look forward to working with you to reach your goals.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 17, 2020

    Thank you for helping me get out of debt once and for all. The customer service people were thorough and very helpful, made the process painless and easy to understand. Everyone should do this program the little bit of dip in the beginning will be well worth the trouble in the end.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone that I spoke with was thorough and nice. Gave me information to use for future questions. I was able to view each document as it was being read to me. I am very pleased with the results and the time each representative took to help me with this process.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Both representatives that I spoke to were very helpful and kind and were able to answer any questions that I had. This program will definitely be able to help get me back on the right track financially. I am determined to pay this debt off much sooner than anticipated and I would've on my own, thank you.

    Thanks for your vote!
    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 17, 2020

    It was easy and very much explained and I thank you guys very much for helping me getting out of this debt. I'm in with all my credit cards at this time. I really really appreciate all the help and explanation of the terms.

    Thanks for your vote!
    Verified purchase

    Reviewed Feb. 17, 2020

    The company is very organized and always striving for excellence. The experience I’ve had so for; gives me a sense that I am in good hands. Confidence to get out of debt is what I need. I recommend friends and family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Thank you for making me feel like I matter and that you are here to help. All calls went well, all information is clear and everything was stated clearly. I am looking forward to getting things done. Thank you so much for your time.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    You're very welcome, Edgar. Your success matters and your experience here is important to us. Please let us know if we can do anything to support you further.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    The person I spoke with today was friendly and professional. She didn't make me feel like a loser. She explained the law firm assistance if needed. She stopped to make sure I didn't have any questions. She waited patiently while I got up to get more information.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    I was very wary at first to sign up for this service, but I just thought what's the worst that can happen. To my surprise the gentleman on the phone with me, Greg, was super professional and explained everything in terms I understood completely. Greg was able to reassure me that everything was going to work out and that I was making a good decision in terms of choosing to go with National Debt Relief. Afterwards on my welcome call, Nikki, helped me finish the process and was absolutely an immense help. I'm really satisfied with the service I received and realize that I'm in great hands.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    I am so happy to start my journey with NDR - everyone has been kind, friendly, empathetic, and immensely helpful when it comes to giving me information and helping to get me out of debt. I finally feel like I have someone in my corner who can help me through this, and I feel like people are here to always answer questions.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    So very pleased with the help of Jakeith and other workers, the stress they have taken away is the best feeling. I recommend National Debt Relief, the number 1 place to go. This was a blessing to know there’s people to help and care and am grateful and thankful.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Great company, great service, a very wonderful life experience and a peace of mind to my family. It really saved my life and I would strongly recommend! Everything about it is super fast and easy and the process is very well to understand!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Everyone was knowledgeable and courteous. They knew what they were discussing and made sure that I understood what was going on. They made sure to ask questions and answered them promptly. Overall had a good experience and hope the program works out.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief
    Hello Justin,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    National Debt Relief employees were prompt and answered all questions in detail. I feel sense of satisfaction knowing I’m backed by a great team. Looking forward to my time enrolled. Furthermore, I would recommend National Debt Relief to any family or friends who seek credit relief.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to share this with us, Alfred. We're happy to know that your experience with our team was so positive! Welcome to the National Debt Relief family!

    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Everyone I have spoken to have been great. They are very knowledgeable, kind and considerate. I have been drowning and I was sinking deeper and deeper into debt due to several issues mostly being laid off. Cheers from Louisiana, Geaux NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 17, 2020

    Our experience was fair, thorough and professional. During the process of signing up we were asked many times if we had any questions which gave us opportunities to voice them. It's ostensible nerve racking to call and open up to a stranger about our finances cos but we felt completely comfortable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Good experience, thanks for enrolling me in the program, hope for my debt to be relief. Thank you, Nona **. Will have my friends look into your program as well. The people was helpful and look forward to seeing my debt go down.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Very helpful and friendly! I was not pushed into making a decision. All the information was clearly provided so I could make an informed decision. I greatly appreciate the guidance and time they took to review all options. They truly want to help you.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 17, 2020

    Was stuck with trying to make a budget to aggressively pay down but needed expenses were piling up. Unable to save for future endeavors and live happily. Especially did not want to claim bankruptcy, eventually. Want to pay down credit but need help. NDR has fantastic assistance, quickly supportive. Looking forward to starting and paying down.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 17, 2020

    Great experience, really help relieve the stress!!! Very thorough process and they made easy to understand the debt relief program. I really have should have contacted this program sooner. It would have taken a lot of stress off of me trying to make ends meet every month and keeping me awake at nights.

    Thanks for your vote!
    National Debt Relief
    Response from National Debt Relief

    Brett, we're glad to have you as one of our clients and we're thrilled we can work with you to help reach your financial goals. Thank you for taking the time to share your story with us and we look forward to hearing from you again as you continue your journey.

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Feb. 17, 2020

    When I was desperate, I came across National Debt Relief by chance. Getting started was really easy. The process was quick and everybody seemed so friendly. I appreciate the process because it has taken a lot of the stress off of me. I felt so swamped and overwhelmed. I thought that I'd be stuck paying my debts off for the rest of my life. It's nice to know that if I get a letter in the mail, it would be handled. I just gotta show it to NDR. It definitely helps to have people in my corner and to know. And there's a comfort in knowing that I just gotta stay steadfast and dedicated to the program I've told people that I am going to NDR. And, generally, I'm not a very talkative guy, so a lot of my friends take me seriously when I recommend something.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Feb. 16, 2020

    NDR's enrollment process was pretty straightforward. It had a few things to think about, which is always good. At this point, I'm 20% in. The negotiators are doing a pretty tough job, negotiating the way they do. And they get things to where you could pay over three or six months, which is not bad. I couldn't do it on my own like that. Also, the ones I've talked to have been really enthusiastic about what they were doing. I notified all of the collectors that NDR was taking care of the debts. They have all quit and I have no collectors calling me whatsoever. When you get in a tight spot like I did and have more debt than money to pay out, NDR is a good thing. Working with them has taken a lot of worry off my shoulders. It let me give a little sigh of relief and breathe easier.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    The end results will be good. The representatives were very thorough. They were easy to understand. They answered all my questions. Also helped me with a few concerns with how the program actually works. I When calling waiting time to get through was short,

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 15, 2020

    Very professional and accurate service! The staff is very knowledgeable and friendly. All my questions were answered promptly and in a timely manner. I would recommend it to all my friends and family! I feel more confident and more hopeful for my financial future.

    Thanks for your vote!
    Verified purchase
    CoverageStaff

    Reviewed Feb. 15, 2020

    The staff was courteous and professional and very informative. I was very impressed with the overall experience. I am glad I chose National Debt. The entire process was very well organized and specific. I was very impressed with the presentation that covered all issues and left me feeling very comfortable.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES