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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 7 Reviews 675 - 825
    Verified purchase
    Customer ServiceStaffBillingEase of Use

    Reviewed July 18, 2026

    I was searching for debt relief because my credit card debt got a little outstanding there for a while, and making payments was hard. I went ahead with National Debt Relief ‘cause it was the most likely option ‘cause I was trying to avoid bankruptcy. Enrollment was an easy process and the reps were very professional and helpful. Their knowledge, as far as what's going on in my case, is very good.

    It also was extremely easy to use the online dashboard and that comes from a person who doesn't do technology very well. The customer service was really good too. When I had an issue, it was taken care of immediately. I worked out the whole program and made my payments on time. It made my life a little easier with me not having to worry about each individual credit card debt. I'd advise people to look into it very seriously, because it is a major help. I learned how to control my spending. Wants versus needs.

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    Verified purchase
    Punctuality & SpeedStaffResolution

    Reviewed July 17, 2026

    I love this company. They are so good at what they do. National Debt Relief has been very successful in helping me with my debt. If I have a problem they are quick to resolve it. If they see something wrong they bring it to my attention.

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    Verified purchase
    Staff

    Reviewed July 17, 2026

    Feeling very humiliated, I decided it was time to get my life in order. I spoke with Anthony ** and was immediately put at ease. He was very thorough explaining every step necessary to qualify. The process went very smooth and professional. After the process was almost complete, I mentioned the emotions I was feeling, humiliated and relieved and Anthony used kind words to make the worries go away. I feel this was a good decision for my situation. NDR is my life savior.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2026

    I contacted the company to cancel my enrollment because I wanted additional time to explore other debt relief options before making a commitment. Although I repeatedly stated that I simply wished to cancel, the representative continued to argue against my decision and repeatedly presented worst-case scenarios about alternative programs as though they were established facts rather than opinions. When I explained that I was not committing to any other program and simply wanted to cancel while I evaluated my options, he continued attempting to persuade me instead of processing my request.

    As the call progressed, the representative became increasingly hostile and dismissive. He stated, "I'm just trying to make sure you don't come back and say I didn't tell you these things. I feel like you're getting a lot of misinformation," despite my repeatedly asking to move forward with the cancellation. Rather than respecting my decision, he continued speaking over me and revisiting the same arguments.

    At the conclusion of the call, the representative spoke very rapidly while reading disclosures, ended the conversation by saying, "I hope you have the day you deserve" in what I perceived to be a passive-aggressive tone, and immediately disconnected the call. The interaction felt unprofessional and inconsistent with respectful customer service. Customers should be able to cancel a service without being pressured, belittled, or subjected to hostile remarks. The poor behavior impacted my desire to even consider coming back. It is unfortunate for the company to allow this type of behavior, but an opportunity for improving quality of service.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing your experience with us. We're truly sorry for the frustration you faced. Your feedback is very important to us--a member of our team will be reaching out as soon as possible to discuss your concerns further.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed July 17, 2026

    I called for an issue with my email and not only was helped by Ms. **, but her wonderful disposition added such a great touch to a small phone call. It literally took her about 1 minute, if that, to help me. Honestly, I could have talked to her all day! Great customer service experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2026

    With the help of National Debt Relief, I was able to manage my finances and still be able to settle my debt. I signed up with them because of a recommendation from a friend, and their program was good. I liked the support they provided and their reps were patient with me. I tracked my progress thru their portal and the emails they sent. Working with them gave me stress relief and if anybody's thinking of consolidating, they have a good program for that.

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    Verified purchase
    Staff

    Reviewed July 16, 2026

    Asiya was so knowledgeable about my concern. She was able to make sure I understood. We have just started the program, and something happens and you don’t know what to do. Asiya was able to help me. Thank you so much.

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    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed July 16, 2026

    I was wearing my iPad out applying for loans to help me consolidate my bills. IT was the same answer “Sorry we are not able to help you. But thank you for your application”. I’d stop looking for a week and then I would start again. I heard about National Debt Relief and thought “Why not” so I filled out the application to see if I was qualified. I got a phone call from one of the nicest man. “Steffens” he was so kind and listened to me go on and on. Once I gave him a chance to talk, He explanded how they could help and I started feeling less stressed the more I listened to him. Yes was my answer. I believe I have found the answer. Now this was just a day ago. But I slept for the first time in a while. I felt lighter. I felt like I might see the light at the end of the tunnel. I have hope again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2026

    What began as a simple phone inquiry became the smartest step in eliminating my debt. Speaking/working with Jeff throughout the process was no-pressure and remarkably clear. He was also patient with me when I asked questions, requested clarification, and even needed time to deal with my phone technology. Jeff was thorough as he explained what I can expect to occur from beginning to end of the program. It is a great feeling to know I made a stress-free, faster and financially smart decision to work with National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2026

    Guy was polite but mostly innattentive to a lot of the things I was saying. I understand that you have a script to read, having worked in telemarketing myself, but you should still be ready for questions to happen. Other than that, solid call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2026

    You guys provide the best service. Nice representative also. I’m so thankful for you guys help. I’m gonna recommend you guys to everyone I know! I would have been called you guys if I knew it would be so easy.

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    Verified purchase
    Sales & MarketingStaff

    Reviewed July 16, 2026

    I was skeptical at first, because I had went with another agency years earlier and got scammed. But I am very happy with NDR. The agents are polite and courteous. I recommend them highly. Change my financial life.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 16, 2026

    A friend told me about National Debt Relief and I wanted to see how I they could help with my credit. The most I enjoyed about my National Debt Relief experience was how easy it was set up. They worked with my income, and that has been a benefit also because they created a plan for me that was reasonable. They were very well understanding and helpful. If I had an issue, I was helped very easily and quickly. I would advise people to take the opportunity and try it out, because at the end of the day it really helped me.

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    Verified purchase

    Reviewed July 15, 2026

    I stepped into National Debt Relief with a certain bit of reluctance. After all, money is a major factor in our lives, and I had gotten to a point where I needed to do something to steer things in the right direction. Assisting a daughter had causes a bit of financial hardship. Talking to Andrew **, I began to feel more at ease, that this was a step forward and not something else to endure. He, on a Sunday mind you, walked me through the process, answered all my questions and never said "this is easy" or tried to make me feel stupid/uninformed. I have now completed the documentation process and am looking forward to slowly seeing things change. Thank you.

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    Verified purchase
    Staff

    Reviewed July 15, 2026

    Thanks to your representative, Bryce ** and his great job and help, I chose to go with NDR. He went above and beyond to help me to get signed up. Due to his help and skills, I have great confidence that NDR will help me eliminate my debt.

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    Verified purchase

    Reviewed July 15, 2026

    The experience so far has been very good. We shall see how it turns out in the long run.

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    Verified purchase
    Staff

    Reviewed July 15, 2026

    David was so helpful, patient, and made the onboarding process simple. I appreciate his time and dedication to helping me, and my family, become debt-free. The onboarding process contains a lot of information as well as required personal details, but he made it very clear to understand and always ensured I was grasping the details.

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    Verified purchase
    Staff

    Reviewed July 15, 2026

    All parties that talk to me were excellent and doing their job. Very knowledgeable. Very understanding and willing to help and explain things that I was asking. The application process was not very difficult. Where a few minor glitches in it, but that could have been on my end due to not having good internet access.

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    Verified purchase
    StaffBilling

    Reviewed July 15, 2026

    I was very grateful for the professional help. I explained what had happened and I was treated with care and concern. The payment plan/program will definitely help me to relax and move on with my everyday tasks.

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    Verified purchase
    StaffBillingRates

    Reviewed July 15, 2026

    Tina was super nice and super helpful. God bless NDR. They consolidated my credit cards to a bi weekly payment for the next 3 years. They took my interest of paying 350$ a month to about 150$ a month.

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    Verified purchase

    Reviewed July 15, 2026

    Yeah if you're up in years like I am at 74. These this man Joe was the best I've ever seen. He had patience of job and I really appreciated his hanging in there with me so that I could get through this process. I really appreciate everything they've done. It was a breeze.

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    Billing

    Reviewed July 15, 2026

    I used this company. Almost had my $3,000 credit card debt paid down all the way, well life happened and I could no longer make the payments into my account through them and they took all my money and Ulta put that I still owe them $3,000. NEVER use this company. I am just going to file bankruptcy like I should have done years ago. Shame on y'all.

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    National Debt Relief
    Response from National Debt Relief
    Thank you for sharing your experience. We would like to address this situation and explore ways to assist you better. A member of our team will reach out soon to discuss your account. In the meantime, please feel free to call us directly at 888-660-7427.

    We're committed to finding a resolution.

    Verified purchase
    Staff

    Reviewed July 15, 2026

    I’m just so glad that I got a chance to talk to her and she was very understanding about what I was going through with my finances and how much I needed help with my situation. I felt blessed to have her help and she was very supportive and understanding of my needs thank you so much for your help and I appreciate you taking care of me I’m so grateful for everything that you did for me and I pray that you will continue doing what you do for me and more customers. God bless your heart and I hope you have a blessed day. Thank you Carmen S.

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    Verified purchase
    PriceStaffRates

    Reviewed July 15, 2026

    My husband came down with Alzheimer's during COVID, and I wasn't working. We had a lot of debt, so I made a commitment with the creditors to pay, and I didn't have the money. A friend told me about National Debt Relief, and I didn't want to file for bankruptcy, so I decided to come. The enrollment went smooth. They told me how much I had to pay, and everything went fine. The price was great, considering what I would have to pay if I had to pay each individual.

    National Debt Relief's program is good and most of the reps, where I interacted with, helped me out with my questions or problems. I would tell people about my experience with the company, which was good. As long as people make a commitment with a certain amount of money, they won't have any problems until they finish the class and if they should come into problems, the company is willing to help people out.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2026

    Ryan was great. He had a great attitude and was more than patient with me. He answered all my questions and made sure I understood it all. I couldn't have a had a better person help me with my sign up!

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    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed July 14, 2026

    I was reluctant to pursue going through National Debt Relief at first. However, after attempting to obtain conventional loans through my bank/others, I reached out to NDR for assistance. I was quickly assured they would handle my affairs in accordance with their already established professional protocol. After researching, I elected to go with them and am very happy I made the decision. All of my interactions with them have reassured me in making the decision to allow them to handle my financial situation. I truly have peace of mind now.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2026

    Ms. ** did an amazing job!!! I had few questions about creditor emails. Everything is okay now, & I feel that National Debt Relief is the best. Thanks!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 14, 2026

    When I called NDR, I got helped right away. I'm very happy that I called the best company that all my worries out of my mind. Thank you guys. And thank you to Denise ** that helped me with my problems until finished. Best regards. Rexenor.

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    Verified purchase
    Staff

    Reviewed July 14, 2026

    I was in debt, and I needed help. I enrolled with National Debt Relief and everything was good. Their customer support was great. My rep was kind. She helped me. Using National Debt Relief got me out of my debt and put me in a place where I had to control and not spend too much money because I knew I was in the program. It helped me put myself in order to not waste because I knew I had to finish this program and get my credit up.

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    Verified purchase
    Customer Service

    Reviewed July 13, 2026

    Nikki ** was so wonderful. She explained everything and set my mind at ease to my situation. She made me feel confident in my decision on pursuing this and I feel this was the best thing for me and my family. She stayed on the phone with me for about 3 hours explaining everything in detail. She definitely deserves a raise!!!

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    Verified purchase
    Staff

    Reviewed July 13, 2026

    National Debt Relief is great and very discreet with your information, they listen to your problem and try to help as much as possible. Juan ** allowed us to provide the information that we needed to help us get out of debt.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 13, 2026

    The consultant Calvin, was very helpful and took the time. I was very appreciative that I had someone like him. You can see that he likes his job and enjoys what he’s doing. I’m happy it was quick and easy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2026

    Communication and information was on point, willing to answer new questions through the conversation, very pleasant, friendly and kind. Pointed out options and gave clarity when needed. Great customer service, 20/10.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 13, 2026

    National Debt Relief made the process of getting my finances under control much less stressful. Their team was professional, patient, and explained every step clearly. They answered my questions promptly and helped me feel confident about my options. I'm grateful for their support and would highly recommend them to anyone seeking debt relief.

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    Verified purchase
    Staff

    Reviewed July 13, 2026

    It was so pleasurable speaking to these people. They’ve taken so much weight off my shoulders. They will sit down and explain everything to you step-by-step so you do understand everything that’s going on.

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    Verified purchase
    Staff

    Reviewed July 13, 2026

    We spoke with your agent and it was revealing that we were in more debt than we realize and was guided into how we may come out of our indebtedness with less stress than we are now experiencing. Getting help out of our low credit score seems to be easier than we thought.

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    Verified purchase
    Contract & TermsCoverageTechPunctuality & SpeedStaffBillingLoan ProcessRatesTimeliness

    Reviewed July 13, 2026

    Mr. Jon Carlos **, was the most professional, thorough, accurate, respectful, quick, thoughtful, and easy to understand gentleman I have ever worked with. Mr **, quickly pulled up my credit report file and had me verify all listed debts and said it would be wise to write them down as he spoke them. I followed his instructions and he was right. He then said the credit card debts under $500.00 would be left out until a later time if I need to incorporate them later. This again was brilliant because he allowed me to keep for emergency five credit cards (which I will pay off very quickly). I would not have thought of that. He asked me all pertinent questions regarding NDR loan approval, and listened to how I lost $47,000.00 at a Beverly Hills plastic surgeon's office.

    It was a non-refundable contract I signed for services I never received for not earned legal and medical fees. I used 28 credit cards to prepay for services I never received. For two years, the monthly payments on 28 credit cards totaling $47,000.00 has forced me to work three fulltime jobs which I am still doing. The income I earned that went to the monthly credit card payments put me into a new tax bracket. My 2025, Federal Income Tax Bill is $6,800.00. I start a monthly payment program with the IRS on August 15, 2026. They will take $700.00 out of my account on the 15th of each month. My monthly payments to NDR is going to be taken out of my account on the 1st and 15th of each month.

    Mr. **, listened to my situation and got me low bi-monthly payments in the amount of approximately $325.00 twice a month for five years with no hidden interest or legal fees. Mr ** explained to me that the NDR company negotiates for settlements at a lower than amount owed to creditors fashion that fosters all payments paid in full to each creditor as they are paid allows for all fees to be paid at that time for each creditor respectively, as each are paid. The structure of the payoffs includes me each time as Mr ** carefully explained to me so that I know and approve when each credit card creditor is being paid after all agree to the final settlement amount.

    The unpaid cards, as Mr. **, further explained, are maintained by Global Banking wherein the monthly payments I make goes into this general account and the credit card debts are managed by the Global Bank and NDR. I kept my credit in tact and in good standing and Mr De La Rosa had me approved within minutes. I can pay off my loan early without penalty or deposit larger payments each month. I feel like Mr. **, covered all areas to perfection.

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    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed July 13, 2026

    National Debt Relief has a great program. The only thing that was frustrating about the whole thing was they said they could consolidate all my debt, but they couldn't do that. American Express is a separate entity and they do not deal with third-party individuals like National Debt Relief. So, my debt was not able to be resolved with American Express. It's still out there and I'm wondering what's going to happen. It's already been a written off, so I don't know what I should do. American Express doesn't help. Other than that, I graduated from National Debt Relief's program. I made my payments on time and I did what I had to do. I was quite surprised to received a congratulations card saying that I had completed everything. That was for three credit cards, so that was pretty good for me. Now I'm debt-free and I'm happy. I can save money and it's nice to have money in the bank now.

    I had an issue with Capital One, then because I'm a T-Mobile customer, Capital One extended me the invitation for a credit card. So, I accepted it. I went on holiday to the Canary Island and I used my credit card over there for all my purchases. Then I came home and I paid it off. I got a credit card with zero balance and $7,500 available. So, that worked out pretty well with National Debt Relief's help.

    Initially, when I called up National Debt Relief, I got into the program and started talking with a person. They figured out how much was coming in, then they figure how much was going out. They did some numbers, then they saw what number was good for me, and it was. But I told them that I could pay a little bit more, so I went a little bit more and my payment was $666 a month. By paying more shortened the time to pay off everything. After I enrolled in the program, they told me to stop paying my creditors. So, when I came home one day, I had an envelope taped to my front door and Discover was taking me to court.

    I called National Debt Relief and they took down all the information. I faxed them all that because it was a clump of pages and they took care of it. National Debt Relief's reps were very helpful. I even spoke with the lawyer, and the lawyer said I was good because I was going through the debt relief. Discover ended up jumping on the debt relief program, and they got rid of taking me to court. The same thing happened with Capital One.

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    Verified purchase
    StaffBilling

    Reviewed July 12, 2026

    I was diagnosed with cancer last year and missed time from work, because I was going through treatment! It caused me to fall behind on bills! I had enough stress from worrying about cancer and then the stress from worrying about bills! So National Debt Relief has helped with the worry of my bills and hopefully this is going to help me get out of debt!

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2026

    All I can say is that I should have called them sooner!! My representative was amazing and kind and helpful! I didn’t feel embarrassed about my situation. She put me at ease from the moment I spoke to her and explained the entire situation. I feel relief and I’m hopeful again that I will get out of this debt sooner than later! 10/10 recommend!

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    Verified purchase
    StaffBillingHonesty & Transparency

    Reviewed July 12, 2026

    Five stars! I gave this company for stars. Very deserving. Incredible service. They walked me through every step, lowered my monthly payments, and handled me creditors. If you want an honest to help you get out of debt, this one can help.

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    Verified purchase
    Staff

    Reviewed July 12, 2026

    Dan ** helped me tremendously. He explained the entire plan in great detail and did it in a very understanding way. He came off as an intellectual with great understanding of his field and I couldn’t have gotten a better individual to assist me.

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    Verified purchase
    Staff

    Reviewed July 12, 2026

    Our representative was very helpful and patient. He answered every question and guided us through the process. He helped explain every question in detail. We explored many different options of what was best for us. I’m ready to be debt free and able to afford everyday things. Excited to get started with this.

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    Profile pic of the author.
    Contract & TermsPricePunctuality & SpeedBilling

    Reviewed July 12, 2026

    Been using National Debt Relief now for 4 years,,, started ok then took a turn for the worse,, they missed cards and cost me more, they would take payments out early causing bank overdrafts and also stated out at 948onth is now close to 1100, because of them I received a summons to appear in court last year, after contacting them they sent someone in my place... Anyone reading this should steer clear.... I figured to be done 4 years later but as of this writing July 12th 2026 i am still not finished, so steer clear of them.

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    National Debt Relief
    Response from National Debt Relief

    Mr. Wendt,

    Thank you for taking the time to share your feedback. Your concerns are important to us and a member of our team will be reaching out to you to address them.

    Should you wish to speak with us sooner, please give us a call at 888-660-7427.

    Sincerely,

    National Debt Relief

    Verified purchase
    Customer ServiceStaffTimeliness

    Reviewed July 12, 2026

    I had a phenomenal experience with National Debt Relief. They were very straightforward and helpful throughout the process. Their reputation was pretty good. The person that I spoke to was also very helpful. When I spoke to him, he made the process pretty easy and told me he was gonna work with me. I had a few accounts that I had to take care of. He explained how the process would work and how they would be fighting while I pay them to negotiate it down. I got one account out of the way, and I graduated the other account that I had paid off completely. So, it was definitely something good at that time, and it did help me figure something out and gave me the time to finally be able to get things arranged and pay everything off.

    Going through the program was very straightforward. I had a phone call with my rep, and he had sent me an email, and he was going through the pages one by one while we were on the phone to make sure everything was okay. I am aware of the program policies. I didn't expect to do it on the same day, but it was a 45-minute call to an hour and 30 minutes for us to figure everything out, and he was able to create me an account and get everything started. Once I knew how much I could afford to pay, he set the pay plan accordingly. I started paying everything off. He told me there was no penalty, which also helped throughout the process to figure things out. Whenever I needed anything, I just called and I had a representative to speak to. National Debt Relief was very easy to work with. Hopefully, I don't have to go through that experience again, but I'm glad I went with them to begin with.

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    Verified purchase
    Staff

    Reviewed July 11, 2026

    Thomas was very professional and understanding. He explained every step of the process in an easy to understand way. I used to work in banking and was a little more familiar with credit than the average person on the street, and he really took the time to make sure at every point in our conversation that I understood before moving on. He gave me a very accurate timeline of what to expect and what my next steps were, very clear and concise. Made sure I had his personal contact information if I ended up having any more questions.

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    Verified purchase
    Staff

    Reviewed July 11, 2026

    Everything went smoothly. Jeremy ** is very knowledgeable in his field and a joy to work with. I think the process would go smoother if only one associate were involved in my case. Before I was finished with the orientation, I had spoken to four different people.

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    Verified purchase
    Staff

    Reviewed July 11, 2026

    A gentleman named Nick ** was so great. He was kind and patient. He explained to everything and helped with filling out forms since I'm not to tech savvy. Very professional. It felt like a heavy chain was lifted off me. I can finally breathe easier.

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    Verified purchase

    Reviewed July 11, 2026

    Explained everything very well. Asked if we understood everything they explained. Took the time to walk us through the process. Made sure we handled the paperwork and made us feel better about our situation.

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    Verified purchase
    Staff

    Reviewed July 11, 2026

    Working with Chris ** was one of the best decisions I could have made. From the very beginning, he took the time to listen to my situation, answered every question I had, and helped me find the right plan to start relieving my financial debt. He never made me feel judged or pressured, and his patience, knowledge, and genuine care made the entire process so much less overwhelming. Thanks to Chris, I finally feel like I’m on the right path toward financial freedom. If you’re looking for someone who truly wants to help and will guide you every step of the way, I can’t recommend Chris ** enough. Thank you for making such a stressful situation feel manageable.

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    Verified purchase
    Online & AppStaffBilling

    Reviewed July 11, 2026

    National Debt Relief helped me. The guy that I spoke to was very helpful. I would think we were like friends with the way that we were talking. That makes it more trusting in the company. The enrollment process was easier than I thought. I used the dashboard. The guy I dealt with even walked me through it to get onto the dashboard. I graduated in the program last month. I had NDR bookmarked on my Safari, so I wouldn't forget what the website was. An app would probably be way easier and more simple to find, but it was easy on the website, it was easy to see how many payments I made and how many I needed and how much I had in my balance.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 11, 2026

    My experience with NDR was very good. I wanted something that would have worked for me, and I thought that I could work with them. The enrollment process wasn't very difficult once I got to the site, and I was able to speak with someone. It wasn't difficult going through a basic questionnaire. And within a short space of time, being placed on a plan and then agreeing on a plan didn't take very long.

    I found all along that I got the information that I needed. There was transparency also. And it helped me a lot to work through my debt and at least save some money and complete the process within the shortest space of time than what was originally planned. I worked with them very comfortably. There was always a response. With some of those agencies, you have to wait a long time before a response or before someone picks up the phone. I never had that issue. Even if I sent an email, there was always a response almost immediately.

    The ongoing customer support has been excellent because I receive email reminders. If there were queries, I'll receive feedback in a short space of time. And there were times when they were checking with me to ensure that everything was okay. The quality of service was excellent on every level. Their program idea is excellent to cater to people's needs, and I'm hoping that a lot of people continue to benefit from it too. I would highly recommend NDR.

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    Staff

    Reviewed July 10, 2026

    The agent I spoke to was very helpful, knowledgeable, he explained everything and how this would help my situation, he listened to me and explained any questions I had easily. I realized how this program would greatly help me and I signed up for the help and service.

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    Staff

    Reviewed July 10, 2026

    Kristi was very friendly and she made this process a lot easier for me. She took her time and walk me through every step of the way. She answered all my questions. She made sure I understood everything and explained it so I could understand the process. It was nice to have someone who understood what I was going through.

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    StaffBilling

    Reviewed July 10, 2026

    Absolutely 5 stars. Melanie ** was extremely friendly and explained in great detail what NCR could do to help me get my credit card debt reduced and eventually paid off. I'm 71 years young and got myself in a hole financially. Looking forward to less stress about bills and start saving $$$ for future emergencies.

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    Tech

    Reviewed July 10, 2026

    I had an easy experience with Vaughn explaining all aspects of the contracts. I look forward to resolving my debt issues in a timely manner. Thank you.

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    Customer ServicePunctuality & Speed

    Reviewed July 10, 2026

    I do not feel as though I was educated surrounding how this program works. I was not told that it would be close to 4 months before my creditors would know what was going on? I also had a follow up appointment with my counselor and he never called me to cancel or anything. I’m very disappointed Disappointing and feel like a number.

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    Response from National Debt Relief
    Dear Ms. Coats.
    Thank you for reaching out about your experience. A member of our team will be reaching out as soon as possible to discuss this further with you.
    You may also call us directly at 888-660-7427.
    Sincerely,

    National Debt Relief

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    Billing

    Reviewed July 10, 2026

    I went through National Debt Relief's program and I'm done. It was a good experience for me. It was all a good deal for me. I was having a really hard time struggling, and it made life easier. So, I have nothing but good things to say about it. I'm 100% debt-free right now. It feels great. There are no monthly payments except for my house, for the bills, and food. I'd do it all again if I had to.

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    Customer ServiceContract & TermsPriceBilling

    Reviewed July 9, 2026

    I was in the program for one year. They were taking over $260 out of my checking account every two weeks. At first I heard from them often, but as time were on I didn’t hear much from them. I looked into it deeper. They charge me multiple times over $230 for settlement fees. They were charging $18 a month for lawyer fee for the bank. Another nine dollars per month for handling fees. Then come to find out it was a 57 month program. And total I was gonna pay just under $30,000. My credit card debt wasn’t much more than that.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed July 9, 2026

    Overall, my experience with NDR was fine. My reasoning for selecting National Debt Relief was that the company that I worked for closed and they gave me the boot. I had obtained debts that I could no longer pay, considering I was without a job. I did not want to file bankruptcy. I did not want to do anything other than pay the creditors back that I owed. And so, although they didn't get the full amount that I borrowed, I figured that signing up with National Debt Relief would be a way for them to get their money.

    The program was good. It saved me a lot of issues. But one thing that I did not like about it is that with every call that I spoke with a representative, they'd always ask, "Have circumstances changed? Had things changed?” And although things changed, and I was struggling to make those payments every time, I hardly missed. Even when I asked if my income was still significantly reduced, I didn't get any other help.

    I felt that National Debt Relief obtained my service, but that was it. For that one, it’s like I was hooked in initially, but there was no consideration about the changes of income, the decrease in income from there. They were all nice, but I think it was more scripted. Although I was going through a lot of health struggles and bad health stuff, and I explained it, I heard that they sympathized. But when I expressed that the payment was getting too hectic for me to keep every two weeks, they understood it. And although I was asked, do I have any more hardships, and the answer was always yes, there is no mention of reevaluating to see if we can redo something to reduce it. It's almost like it was bait and hook, and you're stuck. But I am grateful. They're good.

    It's been good to get me out of debt by settling. But I feel like I could have done better settling myself. I could have if I had calmed down. I was too much in a frenzy after I lost my job. I couldn't think straight. And I did not want to deal with having to figure it out. I think had I just been still and called these places individually, I could have gotten a better settlement for myself and probably have worked out something better with the creditors. The only thing that made me go through with National Debt Relief is I didn't want to be garnished. And I knew they could stop that. I knew they would be the ones to stop that better than I could.

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    TechStaffLoan Process

    Reviewed July 8, 2026

    National Debt Relief took care of a car debt I had and my daughter that I cosigned. I was left holding the bag for it. So, they took care of that. I had another personal loan from a finance company that they took care of. Enrolling for the program was okay. They explained stuff to me, even though they had to explain it to me a couple times because I didn’t understand some of the big words they were saying. The service was good.

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    Punctuality & SpeedStaff

    Reviewed July 7, 2026

    Dan ** was extremely patient, polite and efficient. He was quick in processing my application and answering questions. I still have some questions remaining, but will address those with him directly. He was truly helpful, practical, and respectful. Excellent service.

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    Customer ServiceStaff

    Reviewed July 7, 2026

    I liked what the person had to say and National Debt Relief was helping me get my debt taken care of at that moment. The enrollment process was pretty simple. They sent over the right information for me to be able to tell them what I needed to give them. At the beginning of the time, everything was fine with National Debt Relief. There were no weird conversations. Everybody was always helpful. Everybody always answered whenever I called. I didn't have to hold for any long time, and any question I had, somebody simply got to answer it for me. So, it was easy.

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    Staff

    Reviewed July 7, 2026

    National Debt Relief was fantastic. I knew I needed to use a service like that and I'm glad I picked them. The enrollment process was relatively easy. There weren't any complications and everybody was really nice. I had no issues with them. It's been several months since I graduated from the program and I'd recommend them.

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    Customer ServiceTechPunctuality & SpeedStaffBilling

    Reviewed July 6, 2026

    I called up National Debt Relief and told them what I wanted to do. Then we did the enrollment over the phone. I reached out to them because I thought they were good choice and in the end, it came out beautifully. Their rep did most of the work and I just gave him the information. Everybody at National Debt Relief was superb. Every time I called them, they were polite and they explained everything. I'll tell anybody in the world to go with them and that they're not going to find anybody better. Now, I got a good and clean name, I paid off everything, and companies are waiting to hand me out credit cards now. But I'm 80 years old now, so I ain't looking for much debt. Just a little bit.

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    Customer ServiceTechSales & MarketingPricePunctuality & SpeedOnline & AppStaffBillingTransparency

    Reviewed July 6, 2026

    I'm currently a graduate of NDR’s program. I was officially debt-free on January 4th of this year. I was with them for about four years. From 2022, I had accumulated about $9,000 to about $10,000 worth of credit card debt. I sought out National Debt Relief. I did a quick Google search, and they were the first ones that popped up.

    They had a lot of positive reviews in terms from people who had graduated from the program or who were currently enrolled. Then I just gave them a quick call and got on the program. It was also very doable. I did have a little bit of a few hiccups along the way, but we were able to get back on quickly. And I graduated on time.

    Other companies didn't really have affordable options. They did offer me some quotes based on the amount that I owed in credit card debt, and then what they could offer to pay monthly. It was too high for me at the time ‘cause I was going to school, and most of my money was being allocated to my tuition. But National Debt Relief did.

    I like that they were giving me tips. When I had my debt collectors calling my phone number, they were like, “We'll go ahead and replace your phone number with our phone number,” on my personal stuff, like on the mobiles. I owed a card with Chase Bank, which I still bank with, and they were calling me. They said, "Go ahead and log in to the app and change your number to our number. So that when they call you regarding your debt, they'll be led to us. And then we'll be able to negotiate with them, and then get a lower payment on that card for you.” They told me to do that with every single card that I had, just to update my information, specifically, my phone number.

    Once I did that, the collection calls stopped on my end, all being routed to National Debt Relief. Then, after they were able to get in contact with every single debt collector, they came back to me saying, “We struck a deal with all of them, and this was the amount that you would pay,” which was $226 was my monthly payment. Then they would be allocated to the debt collectors, respectively.

    I was very comfortable working with them. They were very thorough and polite. What I enjoyed the most was the active listening. Because when I had those hiccups where I just didn't have income, they were able to ask the right questions and then see what they could do for me in the meantime until I got back up on my feet.

    My monthly payment was the 226, and they were able to cut that in half for two months to give me a little bit of breathing room to just gain some more income. Then I was back to the normal monthly payments going forward after those two months. That was helpful ‘cause I had lost several jobs in between the four years. It was very helpful at the time.

    The ongoing support after graduating from the program was also very helpful. Because they provided me tips, like how to remain debt-free and then just how to manage my finances going forward so that I don't accumulate large amounts of debt going forward. It's helped me stick to a budget, kind of like the guardrails that I need now since we have my daughter, and she's two years old.

    Overall, I had a very good experience from start to finish. Have really no complaints whatsoever regarding the process, the enrollment, or the customer service I received before and after. I definitely would choose them over other competitors again if I need to. And I would definitely also recommend them to other people that I may know that have high amounts of debt.

    I had little to no problems communicating my situation whenever I would lose a job. The process was very smooth, and National Debt Relief was very on time with them noticing that a payment was gonna be coming up. And I always received an email three or five days before the due date. They also always notified me if there was a holiday coming up that the transactions would be coming out on this date versus my original date, which my original date at the time was the 21st. If a holiday came up, they would let me know by email, saying it would be taken out on the 19th, just to avoid any late payments.

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    Billing

    Reviewed July 2, 2026

    I had a bunch of credit cards and I did a debt consolidation with National Debt Relief. Once everything was set up, I was on my own but everything went smoothly. People who are thinking about doing the same thing that I did should try it.

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    Refunds & PayoutsStaffBilling

    Reviewed June 30, 2026

    I went with National Debt Relief to pay my debts down faster and the program has been a big help for me. It has saved me a lot and now, I can save a little bit. National Debt Relief is good. The reps are friendly. They explain the program, how you save money, and how you pay all your debt. Instead of paying different credit cards, you only pay in one place.

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    Customer ServiceStaff

    Reviewed June 28, 2026

    I was skeptical before I place the phone call. So many scammers today. And what a remarkable experience I had with Steven. Professional and kind at the same time. He efficiently took all my info and he made the whole process easy. He treated me with respect and dignity.

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    Staff

    Reviewed June 28, 2026

    I had an excellent experience. The entire process was smooth, incredibly efficient and very friendly. Everything was clearly explained, and I was able to get exactly what I needed without hassle. The quality of service was great and supported whenever I had a question. It is refreshing to find a company that values its customers and delivers exactly what is promised. Very reliable, professional and great experience.

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    Staff

    Reviewed June 27, 2026

    Selena ** was amazing from start to finish! So well informed, professional, and compassionate. She armed me with all the information I needed to feel confident in moving forward with my debt consolidation.

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    Rates

    Reviewed June 26, 2026

    I had seen National Debt Relief's commercial and I saw it on TV. So, I decided to go with them. The application process was very easy. I already finished the program, and I would rate it a 5.

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    Customer ServiceBilling

    Reviewed June 25, 2026

    A friend of mine said that National Debt Relief was good. Getting everything set up with them was easy. I did it while I was at work. We set it up all the information over the phone. I'm done with the program. I got letters from everybody two months ago. I've been telling others about NDR because it was easy and it was a very manageable monthly payment and it got me out of debt. So, I'm happy as hell.

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    StaffRates

    Reviewed June 25, 2026

    I love it, I love it, I love! NDR helped me so much. They had my creditors to take off all that interest they were overcharging me and then talked them down even lower than I could ever have done. There is no way that I could have gotten out of debt on my own. They worked so hard just for me and I appreciate it so much!

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    Customer ServiceStaff

    Reviewed June 24, 2026

    The representative was very polite, professional, and courteous throughout our interaction. However, it appeared that she was not fully informed about the current status of our account, as the information and documentation she requested had already been provided and completed. I hope that moving forward, there is better communication and account preparation so that representatives have a clearer understanding of what has already been addressed. This would help make the process more efficient for both parties.

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    Customer ServiceStaff

    Reviewed June 23, 2026

    I wanted to share some feedback regarding my recent experience with the credit application process. When I first began, I was genuinely excited at the prospect of getting my credit back on track, and I approached the journey with optimism. However, after some reflection over the weekend, I decided it would be best to postpone this process for a while.

    When I called to cancel my application, I was transferred to a consultant. During the conversation, I explained my decision to pause, but unfortunately, the response I received left me feeling discouraged. The consultant implied that postponing my debt resolution would reflect poorly on my ability to succeed, and I felt an uncomfortable pressure to reconsider my choice. Instead of feeling supported, I felt pushed to listen to their advice, even though all I wanted was to cancel and take a step back for now.

    I believe it’s crucial to treat customers with empathy and understanding, especially when they are navigating important decisions about their financial well-being. I wanted to bring my experience to your attention so that future interactions can be more encouraging and considerate. Thank you for taking the time to listen to my concerns.

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    National Debt Relief
    Response from National Debt Relief
    Hi Ms. Jeffreys,
    Thank you for taking the time to share feedback from your experience. Your satisfaction truly is important to us. A member of our client success team will be giving you a call as soon as possible to discuss this further. Should you wish to speak with us sooner, please give us a call at 888-660-7427.
    Sincerely,

    National Debt Relief

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    Staff

    Reviewed June 23, 2026

    When I was contacted the person helping me was very helpful and talked me through the whole situation. He gave me a better understanding of how things worked and went over all my options throughout the whole time. He went through every detail and answered all my questions clearly and helped me decide to move forward with the process. Very pleased with how he handled my situation and how he explained how everything worked.

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    StaffBilling

    Reviewed June 22, 2026

    The service representative was extremely helpful and knowledgeable. She listened to me and she explained that I had another settlement offer and how it was going to work going forward. She also explained that I was going to be $250 short if I agreed to the terms. I explained to her that I was unable to increase my monthly payments right now and she was able to solve the issue for me. She explained that they would advance me the $250 and it would be added to the back end of my plan. She really put me at ease.

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    CoveragePunctuality & SpeedStaff

    Reviewed June 20, 2026

    It has been a great experience dealing with National Debt Relief getting my debts paid. They help me with any questions and are very friendly and professional. I am getting my debts paid quickly and helping me fix my credit score.

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    Customer ServiceStaffBilling

    Reviewed June 20, 2026

    I checked online for credit card relief, and I found National Debt Relief. They were very comfortable and easy to work with. A lot of times, you hear about these kinds of companies and they're just trying to rip you off. But the way National Debt Relief presented itself made perfect sense. There are other ways to do that, but it was straightforward, very clear and precise.

    National Debt Relief has several different avenues. The simplest way was to just go online and look at their responses, but if I had specific questions, I could give them a call. Usually, they would answer right away. It was seamless. I finished the program. I have completed my payoffs and I’m no longer in debt. So, it's been perfect and awesome. I would encourage a person to go to NDR if they've got any debt that they're struggling to pay, and use them because it works. It worked for me.

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    Customer ServicePriceStaffBillingEase of UseRates

    Reviewed June 19, 2026

    I called National Debt Relief for credit card consolidation and getting started was straightforward. The website was easy to use. The program lasted just over two years, and the price was affordable. I would recommend NDR because they get to the point, and help you as soon as possible.

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    Customer Service

    Reviewed June 18, 2026

    It seemed like no matter who I talked to at NDR, they all seemed to know what they were doing. All my questions were already answered every time I called. I didn't have to call back or be put on hold when they go ask somebody something. They all seemed to give me the answer, and it was the right answer.

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    BillingRates

    Reviewed June 17, 2026

    I couldn't afford the payments anymore. I had high-interest credit cards and I know my credit is hurting a bit, but I don't know what else to do. National Debt Relief will settle your debt for less than what you owe. It's a good program. They were explicit about everything. You could see what fees were taken out, what needed to be paid. It was good all the way around. They try to do everything within two years. But I won some money at the casino. Once I won that, I sent NDR what I owe because I wanted that off my back.

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    Staff

    Reviewed June 16, 2026

    I had a very good experience and would I highly recommend to my family and friends. They are very easy to work with. They understood my situation regarding my debts. I appreciate that they are going to help me get out of debt. I feel very good about my membership with National Debt Relief.

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    TechPriceRefunds & PayoutsStaffBillingRates

    Reviewed June 16, 2026

    A friend had done the National Debt Relief program and she said they would reduce the debt. So that got me started with them. My program ran for two years and they sent me a monthly statement. The experience was okay and their reps were good. The program helps. But I only had two credit cards that was involved and instead of them paying some on each one, they paid one off before they started on the other one, then the bank that had the card stopped charging me interest in everything. The bank that National Debt Relief paid off last was the one I've been banking with since I've ever had a job and I'm 65 years old. So I didn't like that. I thought they paid some on everything that you had in the consolidation. Also, I don't remember them telling me about the fees and if it was something I had to read, there were pages and pages of the contract, so I probably didn't read it. That would be my own fault though. Other than that, I was satisfied.

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    Customer ServiceStaff

    Reviewed June 15, 2026

    Most pressure free, comfortable experience getting through a difficult financial situation this year. The customer service is remarkable, and it doesn’t matter who the specialist is assisting me. I’d 100% recommend if you need peace of mind.

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    Staff

    Reviewed June 15, 2026

    National Debt Consolidation was the best step I took into living a debt free life. I've reached out several times in the past month. They are extremely helpful and here to help you. Take the step you won't regret it!

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed June 12, 2026

    After my mother had her stroke, I saw that she had several credit cards that I had no knowledge of. I was wondering why she had so many with her fixed income. So, I knew we needed to get those taken care of. I remember using National Debt Relief many years ago. Things were handled a little differently then, because we used to have to just go and take our payments to the location. Now, with everything being digital, I picked up the phone, made a phone call, and then went online, and it just took off from there.

    The enrollment process was really easy and smooth. We pretty much did everything online. The consultants were very cordial. They had great customer service. Whenever I had questions, I could just pick up the phone and call. Sometimes, they would even call me. I kind of have a busy schedule, so whenever I was able to talk to them, I would. Most of the time, I handled everything for my mom except when it came down to something that I knew I probably need to consult with her with, I would. Everything with NDR went really smooth and as expected. I would refer them to others. It was a great help to my husband and I many years ago, and it was very helpful for my mom.

    Compared to when we first used them, there was no charge to get the assistance. I know time has changed, and now, there is a charge to get the assistance. But they did very well as far as the charging goes. Overall, it was a great experience. I feel like everything was managed well, especially with the auto payments. It was not a lot of hassle, especially when funding is available, and someone else is making the payments for you. That was the one last thing to have to worry about.

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    StaffHonesty & Transparency

    Reviewed June 12, 2026

    My consultant was blunt and helpful to the core. I had a great experience and he was easily relatable and comforting in a way when most representatives are not. I appreciate his help and honesty when dealing with such an important situation!!

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    Customer ServiceBilling

    Reviewed June 11, 2026

    I had one credit card that I owed some money on. So I went through National Debt Relief to get it paid off. I called them to enroll and it was an easy process. Everybody I talked to was really nice. They took money out of my account every month for the last couple of years. It was pretty seamless.

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    Profile pic of the author.

    Reviewed June 10, 2026

    For some reason, when I log in to my account, I just get a blank screen. This is not cool..

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    TechStaff

    Reviewed June 10, 2026

    My experience was amazing! Manual, Javier helped me he was amazing. He gave me so much information that was easy to understand. That made my decision to move forward and sign up. The entire process was great. Easy to review and sign contracts. The savings I will get is absolutely life changing. I’m so grateful for National Debt Relief.

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    Sales & MarketingStaffLoan Process

    Reviewed June 10, 2026

    When I was talking to a friend about how hard it was for me to pay all my debts and they were literally drowning me, she told me, "Well, I'm using National Debt Relief and they've been able to consolidate my loans and they've been really a big help." So I tried them out and they helped me. At first, my parents made me doubt it, saying that there are a lot of agencies there that can scam you. But I did some research on National Debt Relief and I made sure that they were in the Better Business Bureau. I read thousands of reviews just to make sure that it was really legit.

    I took me a couple of years to complete the program. But it didn't even take that long. I had 20,000 debt, but somehow it got consolidated to much less and I was able to take care of it. This year, when they told me that I've graduated and I'm done, I literally cried. Nothing beats having you be debt-free. Overall, everything turned out well. I do wish they sent more physical paper. I had to ask them for the physical document because you need proof that they are legit.

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    Staff

    Reviewed June 8, 2026

    It’s been an amazing Journey! They have helped me out tremendously, getting me back on track! The employees are always so pleasant to deal with and they know what they are talking about! Thank you for everything!

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    Customer ServiceStaff

    Reviewed June 8, 2026

    The agent I spoke to was empathetic and explained how the program works and discussed various options for me to consider. Spent a considerable amount of time on the phone with me. I’m 83 and was able understand and participate in the process.

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    Punctuality & SpeedStaff

    Reviewed June 6, 2026

    I was reticent to start the debt relief process but Lisa ** quickly alleviated my angst. She is kind and personable and she explained everything step by step which was extremely helpful. I hope the rest of the program goes well but so far I'm really pleased.

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    PriceStaffBillingRates

    Reviewed June 6, 2026

    National Debt Relief is one of the most misunderstood but financially necessary companies in existence. National Debt Relief is a company that is focused on helping consumers get themselves out of insurmountable debt and also save them a substantial amount of money up to 30%. National Debt Relief is misunderstood and that people's natural inclination and conversations with their creditors. Would tell you to steer clear of this company Dont and not go with Dead consolidation and paying down bills but in reality that is designed to keep you in debt. National Debt Relief negotiate settlements for the debt and in most cases reduces significantly or eliminate interest which means less money out of your pocket and the bill paid off significantly faster.

    National Debt Relief allow me to restructure debt and put myself in position to invest in my company which I grew substantially and the savings that National Debt Relief assisted me in obtaining are directly responsible for the results. I highly recommend doing your own research and understanding what a company like National Debt Relief really is about and how they can save you money and applied their strategy to your own personal finances and see that they can help you get out of debt faster, and cheaper.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed June 6, 2026

    National Debt Relief was willing to work with me to get my debts down, and my experience with them has been positive. I can call in at any time that I need to talk about my account. They're helping me knock my debt out, so they're helping me a lot. I can track my progress through the app, which is self-explanatory.

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    Staff

    Reviewed June 5, 2026

    Going with National Debt Relief is a wise move. I was already enrolled in debt consolidation with a different company. Eddie was very kind and very thorough in explaining the program. I feel confident that my financial situation will only get better!

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    Customer ServiceStaffBillingFollow-ThroughHonesty & Transparency

    Reviewed June 5, 2026

    Life happens. We have been living from paycheck to credit card. It's not the best way to live, but this is how we survive. But when you get that credit card and the fees are exorbitant anyway and it keeps going up and you get caught up, debt management is the best way to go and National Debt Relief is the best company to use. I called other companies, but one company took it upon themselves to close all my accounts. I didn't even say, "Okay, do this for me." I let them go and went to National Debt Relief. They were very open and honest. I told them, "This is what I want. I want to keep this credit card. We can deal with this credit card." And that's what they did for me. They didn't take all my credit cards and cancel them because that's not what I needed, and that other company screwed me over because the credit card that I didn't want them to touch was a good credit card and it's already paid.

    NDR was very nice and understanding. They didn't condescend. They said, "We have all been broke." They guided me through what would happen, and how it would happen. I never missed any of that money. You know how you get your check and go, "I have to pay this. I'm not gonna have any money for this." I never missed a dime. I didn't even think about it. And when my bills were paid off, I was like, "Okay." When my credit score started going up from zero, I was happy I did it. They did what they said they would.

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    Staff

    Reviewed June 4, 2026

    Our representative is Fernando **. At first, I was really cold towards him. I was afraid he was not legit and I had my guard up but as time went on talking, I realized I started to relax. He is A professional and pleasant man. I had my guard up at first. I was expecting he was going to treat me like the first Company we went with and felt neglected and not contacting us telling us how things were going, we always got his voicemail. Fernando proved he was a better man and after an hour had past I finally felt. Positive and Relaxed.

    Had not application, we signed nothing and was totally in the dark. We left him and went with another company National Debt Relief, and he introduced himself. Fernando Ruiz. I was rather cold towards him first. I had my guard up because of the experience we had with the previous company guy, as H And truly wants to help you and not a

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    Reviewed June 4, 2026

    I was initially very skeptical about joining the program, however, I am so glad that I did! They have addressed all concerns/questions that I have and never made me feel like a failure for even getting to this point in my life!. I don't stress as much about my finances and know I am on the correct path for a fresh start!

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    Customer ServiceContract & TermsStaff

    Reviewed June 4, 2026

    The enrollment process at NDR was really good because you're already aware of what's coming out of your check. Then, the communication, you can always talk to somebody anytime. They also make arrangements, like something that you need to delete. That was helpful. I did that as well. It worked out really well.

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    Staff

    Reviewed June 3, 2026

    They were very good. They were always willing to help. And they were very understandable. The program took at least a whole year. My experience with NDR was okay.

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed June 1, 2026

    Speaking with David ** was a pleasure with his professional demeanor which made the embarrassing phone call that more relaxing and not so pressure feeling. David was detailed in his explanations and quick to answer any questions that my wife and I had.

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    Staff

    Reviewed June 1, 2026

    I read up about NDR, and I was pleased with what I read, and also, speaking to their representatives. I had a good experience. They really tried to individualize what they did for me and had really good suggestions. Working with them was wonderful. There's nothing worse than being in debt, and it was really a good feeling to complete the program and be out of debt. I would recommend them.

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    Punctuality & Speed

    Reviewed May 31, 2026

    I’ve been a little behind, and I sought the services of National Debt Relief. The enrollment process was good and I’ve completed the program. They got everything off quickly. So, it didn't take long. Everything was great and I was satisfied.

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    Customer ServiceStaffBillingRates

    Reviewed May 30, 2026

    National Debt Relief is an outstanding company with highly trained professionals who are courteous, respectful, and knowledgeable. Their ability to follow up and keep you on track in their program is unmatched, and they are extremely respectful of your financial situation. They are by far one of the best companies out there for debt relief. I understand that most people think you should just pay the bill with all of the high interest that comes along with it, but I employ you to consider National Debt Relief, and reducing the amount that you owe, which is the only way to get yourself out from under insurmountable debt.

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    Customer ServiceContract & TermsStaff

    Reviewed May 30, 2026

    My experience with NDR was good. They really helped me solve my problem. They're very polite when talking to them on the phone. If I got a issue or I can't pay them, they'll make arrangement how I could pay them. If I'm paying 500 something, they will lower it down. If they got any solution, they will send it to my email or they will call me. However, I paid them in full. And they told me it would take about a month to send me the letter. But, they haven't sent me anything. I just wanna keep track of what I pay.

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    Sales & MarketingStaffBillingTransparencyHonesty & Transparency

    Reviewed May 29, 2026

    I just got started with GreenPath, but I wanted to leave a review based on my experience so far. The representative I spoke with was extremely helpful, patient, and considerate throughout the entire process. I was feeling overwhelmed trying to figure out my options, and he took the time to explain everything clearly, answer my questions, and make sure I understood how the program works before making any decisions.

    What stood out most to me was that I never felt pressured or like someone was trying to sell me something. Instead, it felt like he genuinely wanted to help me find a solution that would work for my situation. In a world where it often seems like companies are focused on making money, it was refreshing to speak with someone who appeared to truly care about helping people improve their financial situation.

    The process was straightforward, transparent, and professional. Every fee and payment was explained clearly, and I appreciated the honesty and patience shown during our conversation. Based on my experience so far, GreenPath seems focused on helping people get back on track financially rather than taking advantage of those who are already struggling. I’m looking forward to working with them and would definitely recommend at least having a conversation with them if you’re feeling overwhelmed by credit card debt or looking for guidance on managing your finances.

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    Online & AppStaffBilling

    Reviewed May 29, 2026

    NDR's program really helped my cash flow. When you add up all your bills, and you add up all your income, the lower you can make those bills, the farther your cash will go. And that’s what helped me. They were successful in settling a couple of my credit cards. Navigating their website was easy as well. People should consider National Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed May 28, 2026

    I've had nothing but good experiences with NDR and its employees. They're polite, informed, and always enjoyable to deal with. Today was no different. Raoul seemed as excited as me at a settlement offer. He handled the transaction quickly.

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    Staff

    Reviewed May 28, 2026

    I reached out to National Debt Relief because I had some debt. I wanted to try to improve, have some help, and to get my finances under control. I'm retired, so my income is a little bit different now. So, I needed to have a program that would help me get this thing paid down over a period of time. I knew it wasn't gonna happen overnight, but I felt like they could help me get that done.

    I would recommend the company to anyone because even when I didn't feel like things were going well as far as me, they were very patient with me. It was almost like having a father. They were very comforting. When something didn't go right, they were very understanding. I've never seen an organization as compassionate as them. The compassion that they had in how they worked with me to make sure that I achieved my goal, and then at the end of the day, every employee that I talked with from there, are in the highest standard of people. Those people really helped me, and it really reduced my stress. They were never overbearing. I have the utmost respect and confidence in the company. What they say they are is what they are. They made me feel that I was the focus of the program. They never talked about what they wanted, what they could achieve, and what they were getting out of it.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed May 27, 2026

    I was in National Debt Relief's program for almost two years. I learned about them on the television and on the radio, and signing up with them was easy. You just got to have all your credit card bills in order. Then, you got to realize you're going to lose them and you're not going to get them back until later on in life, maybe. I had Discover and I put my Discover on there. Once you do that, you no longer have Discover. They don't give you a chance. They close your case, they close your account, and they're taking your payments. These were explained by National Debt Relief's reps and the program helped me a lot. I got rid of quite a few debts and I ended up saving a couple of my credit cards because I didn't want to lose all of them.

    National Debt Relief's reps work with you, too. If you can't make a payment, you call them ahead of time, and they'll add the payment in. The representative I worked with was awesome. She was very respectful and she loves her job. You could tell she loves her job to help people. Also, they call you if you have any questions and they're always checking on you to make sure that you're okay and everything is going the way that it's supposed to go. So I really appreciated that. Overall, my experience was pretty great and I didn't have any issues. I had a couple of payments I had to be helped, then I was glad I graduated. National Debt Relief is worldwide and I'd tell others to give them a chance because they will help you get out of your debt in the right way.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 26, 2026

    Curtis was very professional and handled everything quickly. He was confident and made me feel comfortable I was in good hands. The previous person I spoke to gave me wrong information and wasn’t knowledgeable. I called back and was lucky to get Curtis!

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    Staff

    Reviewed May 24, 2026

    I investigated other companies but National Debt Relief gave the best offer. I knew about them from the internet. The application process was easy and the reps who helped me were great. It was an easygoing experience.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed May 22, 2026

    I was thrilled to have discover National Debt Relief to help with our credit cards. My husband and I live on Social Security and a small retirement fund. I had reached a monthly payment to credit cards of $957 and just couldn't do it anymore. I just didn't know what to do. One morning my phone rang and I decided to answer this time. It was National Debt Relief. The gentleman explained how they could help me and get that payment way down. Long story short I am now making a monthly payment of $147. They even negotiated $7,000 off of what I owed. My hat goes off to National Debt Relief!

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    Contract & TermsTechStaff

    Reviewed May 19, 2026

    It has been a unique experience for me. It's a complicated process that requires time to read and understand before signing up for the agreement. I made the mistake of not doing that. This resulted in my attempt to cancel the agreement by filling a notice of cancellation. However, the Contract manager, Reece; was able to help me review different options that alleviated my misgivings. He restructured the agreement to fit my financial situation and helped me understand the process so much better. I appreciate his expert help and would recommend him to anyone needing valuble advice on financial matters.

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    Customer ServiceContract & TermsTechSales & MarketingPriceStaffBillingHonesty & Transparency

    Reviewed May 19, 2026

    I enrolled with National Debt Relief in July 2022 with approximately $35,600 in unsecured debt (mainly Upstart and Synchrony/PayPal). I was in a difficult financial situation after a period of unemployment and was desperately looking for a way to reduce my debt burden without filing bankruptcy at that time. During the initial sales call, which was recorded, the representative was very reassuring. She specifically told me that my credit score “will organically improve” and “will start to report back to the credit report with a zero balance” as the debts were settled. This statement was a major factor in my decision to sign the contract, even though the written agreement disclaimed credit repair services.

    I began making monthly deposits into the dedicated settlement account as required. In February 2023, NDR negotiated one partial settlement on the Upstart debt. After a token $50 payment was made to the creditor, NDR immediately withdrew the majority of their fee ($4,085.59), leaving the account almost empty. Subsequent smaller fee withdrawals continued. The Synchrony debt was never settled. My settlement account was repeatedly drained, leading to overdraft fees from my bank.

    I stayed in the program for over two years, continuing to make payments even as my credit score deteriorated due to the required stoppage of payments to creditors. By November 2024, I finally withdrew from the program after realizing the fees had consumed roughly half of what I had paid toward settlements. The program left me in worse shape than when I started, with serious delinquencies, charge-offs, and a denied credit card application specifically citing the “serious delinquency” caused by this process.

    I paid a total of $5,551.73 in fees to NDR and received almost nothing in return. I am now forced to file Chapter 7 bankruptcy to get a fresh start. This experience has been extremely stressful and financially damaging. This company preys on desperate people with misleading sales promises while delivering very little actual debt relief for the high fees charged. I have filed complaints with the BBB, CFPB, and California Attorney General. I strongly advise others in financial trouble to avoid National Debt Relief and seriously consider other options, including going straight to bankruptcy counseling or filing if the numbers don’t work.

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    Response from National Debt Relief
    Hi Mr. Peccolo,
    Thank you for reaching out about your concerns. We see that you spoke with us today but will be doing a deeper dive into your program to be able to better assist you. A member of our team will be giving you a call as soon as possible.
    Sincerely,

    National Debt Relief

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    Staff

    Reviewed May 19, 2026

    April ** helped me and she gave me the best experience I could’ve had. I was able to understand the situation and relieve myself of so much stress. I will most likely recommend National Debt Relief to friends and members of my family.

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    Customer ServiceStaffLoan Process

    Reviewed May 18, 2026

    I was looking online for a loan, I came across NDR, Gregg R., sent me an email showing my debts and creditors. He showed me how he could help. It got me thinking overnight. I spoke to my wife and here we are! I think he was Heaven sent.

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    Reviewed May 15, 2026

    NDR had better reviews compared to others, and they seemed more accredited. I didn't wanna get myself into a predicament where somebody was stealing money and not paying it. The enrollment process was super easy. They do most of the work for you, aside from you giving them access to your accounts. Everything was good and super simple.

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    Punctuality & SpeedStaffLoan Process

    Reviewed May 14, 2026

    I was trying to get a loan on Google but I couldn't get one. I learned that I could do the debt relief with NDR for a couple of years to help me pay off my debt quickly. So I signed up with them. They were good. I didn't know that working on the program would mess up your credit but besides that, everything fell in place.

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    Staff

    Reviewed May 13, 2026

    Troy ** is the person who helped me. He is very knowledgeable and has a really nice personality. He is definitely a people person. He answered all my questions, making me feel comfortable in making my decision to do debt relief.

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    Staff

    Reviewed May 13, 2026

    NDR is driven to provide a high level of service and get their clients debt free as expeditious as possible. They are labor focused in resolving their clients' debt situation. NDR keeps you well informed. They provide an excellent app tracking tool. When in contact they are courteous and professional.

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    Reviewed May 13, 2026

    Steve was great with answering and explaining the answers to all of my questions. Even when I would ask for further clarification. Answering them with more than one example. Even explaining those examples which he used to answer.

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    Reviewed May 13, 2026

    I was in over my head and I was, "How can I get out of this?" I looked on Google and National Debt Relief was the most reputable and everything else. They were super simple to work with. They explained everything along the way. I had three different things to pay off. NDR was great about letting me track each of those and my credit score and some of their financial classes. Also, I had no problem getting ahold of someone and getting an answer for the few questions I had. It was great. If I ever had to recommend them, I will.

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    Customer Service

    Reviewed May 12, 2026

    So far we are satisfied with them. Just want the calls to stop. They say they eventually will. I am sure hoping that they leave us alone. My phone never stops. Will be thankful when everyone is finished calling especially Regional Finance.

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    Reviewed May 12, 2026

    I have had a great experience with NDR. They have been very successful in settling up my debt relief. I would definitely use them again, if I ever need them in the future. Thank you, NDR. I would refer them to other people who are experiencing the same issues I had.

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    Staff

    Reviewed May 12, 2026

    I had a great experience today with Jeff from National Debt Relief. He made me feel so comfortable during a difficult time. Admitting debt problems is never easy and he walked me through every step and did a great job of educating me through the process. He is very knowledgeable and really puts you at ease through the whole process. Thank you Jeff for everything!!

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    Customer ServiceStaff

    Reviewed May 12, 2026

    Jeffrey was absolutely wonderful. He explained the program at length and answered all our questions in a patient and professional manner. He was very clear and professionally knowledgeable of the program. He gave us an air of relief and confidence we did the right thing. He took the time reviewing the documents we would receive, and that all the information was correct and in-order. Everything laid out the order of what will happen, and what to look for in our email. Again, Jeffery was so professional, friendly and helpful. Thanks so much! Thanks so very much!

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    Honesty & Transparency

    Reviewed May 12, 2026

    Everything went well, but I'm not happy about the end result. National Debt Relief has lied to me twice. I asked them for paperwork after the completion of my account. They have told me twice, "We'll send you copies of all the companies that were in your consolidation." We're almost in the sixth month of the year. I still have not said received one piece of paper showing me what was paid off while I paid them $480 every month for however many years. I'm not happy about that. I've asked them for it three times. I was told every time that it takes time to look up all of the accounts that were settled. It doesn't take five or three months to do it. My account was closed out this past March. I still have no confirmation of the business transaction that I did with them. That's not right. That makes them look bad. Are they hiding something or what?

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    Staff

    Reviewed May 9, 2026

    I heard about National Debt Relief online and I chose them because they were the first company I found. The enrollment process was cool and fair, and everything went was good. The rep who assisted me always helped me get things straight every time. The program ended a little faster than I expected, and I had some cash left over from the whole program as well.

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    MaintenanceBillingRates

    Reviewed May 7, 2026

    I've had a great experience with NDR. They've been right upfront with me all the way. I make my payments on time every month. And everything's going really well. I'm almost out of debt now. We've already paid off three credit cards. I've got one left and that's it.

    They gave me a break for five months. I don't have to pay them the monthly payment for five months, because I graduated to a point where they could give me a break while they're settling the last credit card. Then my payments will start back up in August for this last credit card. Then that'll be it. I'll be done. I’ll be out of debt.

    I've had nothing but a positive experience with them on there. Everybody I've talked to has been great. The whole process has been good. The only negative thing I didn't like about the process was that they were collecting 30% interest on me, which I thought was pretty steep. But that's what I would have paid any other way anyway, ‘cause all the credit cards I'm getting in the mail now, they want 30% or more.

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    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed May 6, 2026

    I had a really great experience with NDR. Things went very smoothly. I never had any issues. I had one call where we got everything together. And then it was just an automatic payment that came out of my account every month. It was great. I loved it. I finished the program last month. It was a quick process. And I enjoyed the steps. I would definitely recommend them.

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    Billing

    Reviewed May 5, 2026

    Finding this organization is such a relief. It is a burden that they are willing to handle for me. If this all works out, I recommend them wholeheartedly!!! I am so tired of credit card companies promising the world and then kicking you when you hit rough times. Thank you.

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    StaffBilling

    Reviewed May 5, 2026

    National Debt Relief helped me get out of debt. I had a lot of credit card debt and they did a debt consolidation. I gave them all my information and they told me how long that was gonna take, how much it was going to be every month and that I would have to pay every month, which worked out good. The program ran for three years and I completed it last February. We had expected it to take longer but it ended about six months earlier than we had originally planned. What had been around $3,000 ended up being reduced to about $1,700. They negotiated with the creditors to bring it down to something more manageable. When I talk to people and find out that they're in debt, I recommend National Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 4, 2026

    I had a couple of co-workers who used National Debt Relief and I decided to do it, too. I saw the commercial. The application process was super easy and they made it stress-free. It was a little time-consuming but it was expected. Any time I needed help or needed to ask a question, the reps helped immediately. I like how you don't have to call and wait forever to talk to somebody. You get assistance right away. Overall, I'm extremely thankful for the opportunity with NDR.

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    TechSales & MarketingStaff

    Reviewed May 3, 2026

    Jeff was excellent walking me through the entire process. Providing extensive knowledge from my many questions. Clearly laying out strategies and next steps recommendations. Understood where I was coming from if I had a concern on a certain policy or subject. I never felt pressured to “just sign”, he understood the entire situation, listened and made great recommendations for what will be best to help me out of this situation and be a better provider for my family.

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    Customer ServiceStaffBillingRates

    Reviewed May 3, 2026

    I had a really good experience with National Debt Relief. They really helped me, and they met my needs. I'm really thankful for them. I got a bunch of calls from them, too. I kept asking questions. And they sent me their credentials, showing me how they work. I didn't realize they were legit until I used them. They said they would lock me in at a specific rate, and that's what I would pay until it was paid off. I was like, “That's awesome.” I did that. And it was better than I expected. Sure enough, my credit card debt’s gone. I'm thankful for that. I ended up finishing it, and I needed that ‘cause my credit card was weighing me down. A couple of months after I paid it off, my credit score went right back up to where it was. I highly recommend them.

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    Customer ServiceSales & MarketingOnline & App

    Reviewed May 2, 2026

    National Debt Relief got me out of my debt. I love the program. The signup process was very easy. They had the knowledge of everything they offered. I was good to go onto the site from the app from my phone and look at everything that was going on, what was paid off, and what was left to be paid off. It was simple. I called and asked regarding one situation, but they were straight to the point and handled it with no issues. I now don't have to work two jobs.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed May 1, 2026

    I have credit card debt. I saw the commercial for NDR. I heard that they could also cut the interest payments in half and get out of debt faster than I could do it on my own. I went with them, and the enrollment process was quick and easy. Everything was handled really well. Everybody I talked to was very nice and helpful. They were really easy to work with and they did exactly what they said they were gonna do. Overall, the experience was great. And it really cut down on my debt. I was looking at 15 years on my own, and they got it down to less than three. They're really good at what they do. It wasn't overly expensive like most people would think, as well.

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    Customer ServiceStaffBilling

    Reviewed April 30, 2026

    National Debt Relief is great. I love them. They helped me consolidate and set up a payment plan. I just stuck to that and then paid it off. I didn't have to call them or talk to them for anything. I would recommend them to anybody. They were professional. I had to talk to them because the last credit card had finally settled and they were very helpful on that call.

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    StaffTransparency

    Reviewed April 26, 2026

    Very transparent, clear and thorough. Full of optimism. The gentleman walked me through the program’s process. He also explained patiently my options and answered all my questions. Also confirmed with supervisor that we’re all on the same page and legally all the Ts were crossed and Is dotted.

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    Customer Service

    Reviewed April 24, 2026

    100% FRAUD. They say they record everything....yet some of my phone calls don't exist...I cancelled in January, they cancelled my accounts in March...

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    Response from National Debt Relief
    Hi Ms. Capobianco,
    Thank you for taking the time to share your concerns and for speaking with us. Please do not hesitate to give us a call back if you wish to discuss further.
    Sincerely,

    National Debt Relief

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    StaffRates

    Reviewed April 23, 2026

    National Debt Relief contacted me and explained how the program would work for me. I am glad to be enrolled in it. To have it be interest free is so very helpful. So glad this program exists. It's a good program.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsRates

    Reviewed April 23, 2026

    DO NOT USE THIS COMPANY! They didn't settle my accounts just shy of 6 months even though I had over $4000 in the savings account with them. I contacted them every which way and nothing. I would get these ridiculous emails back but nothing progressed. I will tell you what you do as I have now done it for the rest of my accounts. You wait until you start getting settlement offers after 4-6 months of the account being overdue. Contact before 120 days as that is when they charge off the bad debt which is a huge hit on your credit rating. Then call and ask if there are any settlement offers for your account. They will go through your options. That's it! Don't pay for this - you can do it! When I left the program, NDR charged me over $600 in fees. Horrid experience.

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    Response from National Debt Relief
    Hi Ms. Reynolds,
    Thank you for taking the time to reach out to us about your program concerns. Unfortunately, we are unable to locate any record matching your provided information in our system. Should you wish to discuss debt settlement services with us, please do not hesitate to reach out.
    Sincerely,

    National Debt Relief

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    Customer ServiceStaff

    Reviewed April 23, 2026

    Excellent customer service, well-experienced, and trained. They listen to my problems of my credit debt and I feel like I was in good hands. And I have told people about the company, and I know my situation will be taken care of no more debt.

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    Customer ServiceStaff

    Reviewed April 22, 2026

    Very helpful and knowledgeable. Dwane has answered all my questions clearly. He has explained me the process step by step. Dwane has also shown me the way to do it and how to get out the debt. I was so nervous before the call but after talking to Dwane I felt much better. I will recommend him to everyone.

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    Contract & TermsPriceStaffBillingRatesHonesty & Transparency

    Reviewed April 20, 2026

    I am submitting this complaint regarding a company operating as a debt consolidation and/or debt settlement service, which also represents itself as a law firm based in New York. I enrolled in their program with the understanding that they would negotiate and settle my outstanding debts in a timely and effective manner, in exchange for a percentage-based fee contingent upon successful settlements.

    However, my experience has been materially different from what was represented: The company collected approximately $6,500 from me within a short period of enrollment. Despite these payments, only one account was resolved, totaling approximately $800. The company claimed to have “settlements” on 4 out of 12 accounts, yet minimal or no meaningful payments were made toward those accounts. The majority of my funds appear to have been retained by the company as fees rather than applied to my debts. Significant delays in negotiations resulted in increased balances due to accumulating interest and penalties. Based on my experience, I believe the company may have engaged in deceptive and/or unfair business practices, including but not limited to:

    Charging or retaining excessive fees without achieving meaningful debt resolution
    Misrepresenting the timeline and effectiveness of their services

    Failing to act in the best interest of the client while continuing to collect payments

    I cancelled my participation in the program within a few months due to lack of progress and concerns regarding their conduct.

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    Response from National Debt Relief
    Hello,
    Thank you for taking the time to share your experience. Your feedback has been sent to the appropriate party who will be able to assist you.
    Sincerely,

    National Debt Relief

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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