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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 5 Reviews 435 - 635
    Verified purchase
    PriceStaffRates

    Reviewed Oct. 10, 2025

    Could not afford to keep paying high interest rates and high prices in the economy. Had to try something different and they are helping. Hopefully in the future everything will work out. Will use better since next time I have learned good lesson about managing money.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 10, 2025

    I had an excellent experience with the gentleman who was helping me. He was very professional and knowledgeable about his job. He spent an hour going through the process of debt consolidation and was able to save me several hundred dollars a month. I would recommend this company to anyone looking to consolidate credit card debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2025

    Excellent customer service and exactly what I needed to get my life back on track! The person I spoke to was very kind and I felt like she genuinely understood and cared about me and my situation. I am so engulfed in debt, I never thought there could be a light at the end of the tunnel, but NDR makes it seem possible.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 10, 2025

    I felt a HUGE weight lifted off my shoulders after speaking with Nathan. He explained everything to me so well and didn't mind my countries questions. I'm so glad I called. I would definitely recommend them to anyone interested in getting help or are feeling overwhelmed.

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    Verified purchase

    Reviewed Oct. 10, 2025

    All I can say the person walked me throw everything.. it eased my mind. Thank u so much. And I was so embarrassed that that situation and he talked me and ensured me that he and this company will do all they can do. And I would love to tell everyone about this company.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2025

    Justin was great, walked me thru everything. Sent me all the info to copy and print. What a relief to get set up to Conquer my debt. He was very helpful and patient. I have learned a lot. I would have family and friends go thru this if needed. Very thankful for all the help.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2025

    I had a great customer experience. The person I talked to explained everything to me. They were patient and respectful. This was also such an easy process as well. I am so glad that I chose this service and I would definitely recommend others if they are in need of help.

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    Verified purchase
    MaintenanceStaff

    Reviewed Oct. 10, 2025

    Samantha was the most helpful anyone could ask for and made the process of managing my finances easy. She walked me through the process of debt relief in a clear, concise manner. I feel more financially confident after having broken down and processed the steps to paying off my debt.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2025

    Christopher was really thorough about the process, making it easy to understand. Definitely would recommend to anyone who else is also in debt, I was really nervous and unsure if it was the best choice but he definitely assured me I would not be left alone in case a litigation would happen which eased my mind.

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    Verified purchase
    Staff

    Reviewed Oct. 10, 2025

    Diana was very good clam understanding. She's a great person. Thanks for continuing to make sure I understood the program and was comfortable with what I was getting into. I need this at this time in my life. It has been very hard. I don't see it getting better

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2025

    In 2025 it’s extremely hard to navigate through hardships. I had the pleasure of speaking with Ken ** and after the time I spent with him I knew this was the best decision for my family and I. Ken was absolutely amazing and very courteous throughout the entire process. Ken’s attention to detail and willingness to listen and produce the best possible plan sealed the deal

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    Verified purchase

    Reviewed Oct. 9, 2025

    I was surprised at the patience and helpfulness of how everything was explained to me. Thanks so much for taking the time to answer all my questions. I was treated exceptionally well as if we had spoken together many times before. I was really at ease.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 9, 2025

    The representative was very attentive and also was very informative while giving me the breakdown of the company and mission. I definitely felt important. This is very important to my future as a human and a father, what really made this experience amazing was the payment options.

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    Staff

    Reviewed Oct. 9, 2025

    Kind and knowledgeable. High quality service. Sarah was amazing. She walked me through the process step by step, helped me along the way to understand all obligations and expectations, and listened to my questions and concerns thoughtfully and thoroughly.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Oct. 9, 2025

    I was in really bad credit and National Debt Relief was awesome. They really work with you and help you out. You give them a certain amount of money and then they’ll talk to all your debt people, all the people that you have real bad credit with. They do all the legwork for you and you don't have to deal with any of those people, period. The process could last a year or six months. It's up to the individual on how fast you want to pay your stuff off, because it's your money. You're paying the creditors off. But the good part about it is National Debt Relief holds your money until they know that you can pay something off. They're not gonna pay towards a debt and you can't really pay that person off.

    Let's say the debt is $2,500 and I only gave them $100. They're gonna hold it. They ain't gonna pay that $2,500 off or they're gonna call the debt people and make settlement fees. You don't even have to call them. National Debt Relief would come up with a reasonable number and they'll come back and ask what you think about it. They work for you. You don't work for them. That's what I like about them.

    Say you got some money and you'll be like, "Okay. I came into $500." They'll say first, "Well, do you wanna pay your smallest things off with this $500 or do you want us to hold it into this account for you?" And say you come into hardship and you need that money, they'll still give you that money back and you'll still be on their payment plan. Then they give you time to pay them back off. Say I can't pay National Debt Relief one month, they'll put it on a hold for me for three months or whatever hold I need. Then I could call them to release the hold and they'll start paying the debt again. Then I start paying them again.

    The only thing they need to be a little stern about is to make sure nobody runs from them because they're very lenient. Some people would change their accounts and National Debt Relief couldn't get any money to pay off creditors. But I treated them well because they helped me. I paid National Debt Relief whatever that fee was that they charged me and it wasn't too hard for me to pay. They're the bomb. They were amazing. The customer service was good and my credit was restored, but I messed it up again. I might need them again but I would wait until I'm more financially fit.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2025

    Good customer service and very detailed explanation of what the program entails. They went through everything I was concerned about and helped me understand the entire process. I look forward to resolving my debt with their help. They were very patient with all my questions.

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    Verified purchase
    Customer ServiceStaffRates

    Reviewed Oct. 9, 2025

    I used National Debt Relief and I paid it off. My credit is much better. Everybody was very nice and informative from beginning to end. I was about 18 months in the program and I finished it on time. I’m grateful for that. It’s easy for me to get credit, but I choose not to get back in that position. Don’t live beyond your means. Stay in your lane.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 9, 2025

    I saw National Debt Relief on the internet one day and my experience with them was good. They answered my questions and concerns. It's a good service.

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    Verified purchase
    Billing

    Reviewed Oct. 9, 2025

    I was asking questions and at the beginning, I wasn’t comprehending what National Debt Relief was saying. That was frustrating. I knew my score was going to go down. I also had to have enough money in their bank. It took about a year and they settled. The payment plan was flexible. At the end of the day, I saved $2,700.

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2025

    It was a easy experience and I was able to get the help I needed with my debt. My counselor was very helpful and made me feel easy about the whole process. The whole process was handled in a reasonable amount of time. I would definitely recommend you to family and friends.

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    Verified purchase
    Staff

    Reviewed Oct. 9, 2025

    Matthew was very friendly and helpful, making it easy to understand the process of signing up for NDR’s services. He described the process thoroughly and I was able to understand what services I was signing up for. Thank you, Matthew for your kindness and time!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    National Debt Relief worked out for me really well. It was very helpful and customer service was very good. It made my expectations and it helped me a lot to get peace of mind, because my situation was very stressful. I graduated three months ago and I am just building my credit again. I was very happy with my experience. I recommended National Debt Relief to a friend of mine. I sent information to her and left it up to her and her son to research a little bit and then get into it.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    I spoke to Patricia on the phone today after stressing about a few issues regarding my debt relief program and she made me feel calm again. She was professional and excellent at helping me understand. When she asked me to hold she would always say sorry to keep you waiting and the wait wasn’t very long.

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    Verified purchase
    StaffBilling

    Reviewed Oct. 8, 2025

    They were very professional and cordial. Any time I had a hiccup, National Debt accommodated and helped me adjust my payment. They were very flexible.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    When I called National Debt Relief, I liked the response I got. I had a good experience with the broker. It was fast. They did the negotiations for me. It helped me a lot because all my debt was put together and I paid it out. It was a relief that I could put everything in one and I paid the lowest fee I could pay. One negative was what it did to my credit score. It will help you, but don’t expect your credit score to be any different. When it comes to paying lots of bills, it helps. I learned to not accumulate too much debt.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 8, 2025

    I saw their ad on television and it sounded good, and everything that I'd heard about the company. When I called, I didn’t feel like I was a bad person for getting in debt. Everybody in thsewhole company has been very kind, compassionate, and informative. Honestly, I can’t say enough good things.

    It helped me get back into a budget when it just seemed like I was going on a sinking ship. It helps me to gradually build my credit back up by helping me get the big credit card debt taken care of. If a debt had been settled, National Debt Relief would let me know via email or text. It was very seamless. Whenever I called, they were able to get me to the correct person very quickly.

    National Debt Relief helped me get things back on track so well. At my age, I’m a senior citizen and getting ready to retire in a few years, and you guys have helped make that doable. It was a very good experience for me.

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    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed Oct. 8, 2025

    Initially, I wasn’t sure that it would work, but National Debt Relief made a believer out of me. Their process was very thorough. I took a list of my creditors and was able to get my payments down so that they were manageable. I get monthly updates to track my progress. Anybody who has an issue with their debts should not hesitate to call National Debt Relief. They will help you. I’m in a far better position than I was two and a half years ago. I just would like to say thank you, and I never plan to get into that situation again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    I was on the phone with 3 agents from National Debt relief and each one was professional, polite, informative and helpful in getting all my questions answered. They solved my problem and gave me excellent information. I was given action moves to make to facilitate my solution.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2025

    At first, I didn't really understand how it worked, but after going through the entire experience is really really good to know that there are still people that want to help others when they're down on their luck and the specialist was very respectful and courteous and patient explaining everything!! So grateful now that I understand the gift they're helping me achieve. Thanks a million.

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    Verified purchase
    CoveragePriceMaintenanceStaff

    Reviewed Oct. 8, 2025

    Very friendly helpful and affordable. They were very friendly and helped me understand what I needed to do to fix my credit. And the cost saved me around $300 a month. So they helping get my credit back and saving me money. I highly recommend letting them help you. Thank you so much.

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    Verified purchase
    Staff

    Reviewed Oct. 8, 2025

    The success coaches are professional and courteous. For that I am grateful. They seem to be very concerned with the personal situation the client faces. I say Kudos to all the reps. My last two SC really addressed my issues with care. I felt like my account was being serviced by someone genuinely involved. Keep up the good work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    I am so pleased with the customer service and support I was given throughout the process. Thank You! I appreciate speaking with the representative and feeling comfortable knowing that help was on the phone, and feeling a sense of relief when it was all said and done.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Oct. 8, 2025

    I was nervous about taking the steps needed to consolidate my credit card debt and Chris was not only very informative, asking if I had questions throughout the process, but he was also very personable. I recommended him to a friend shortly after my call.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2025

    Curtis ** - Well He is the best - I totally asked too many questions, never fazed Him. I hope all of this works somewhat smoothly - Very Hard decision for Me. He is very good at explaining this information - easy way's to understand. Look Forward to working with all of You - To get this Dept. Problem behind Me. God Bless. :)

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2025

    They made feel so much better since we discussed a plan to get me out of debt. I will tell all my friends and family about them. I would like to Thank them for all their patience with me. Thank you, thank you, they took their time to explain every detail about the program and it was really easy to understand. I like having someone in the legal field to help us if there is a problem with any of the debtors.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    The communication was amazing and they work to help us and answers all the questions we had. Explain every process and how the program work and always asking us if we understand the program. We have a lot of questions. And she was so nice helping us even on the process of filing our papers.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2025

    I had an easy going experience even as a first timer. Richard really helped me out and went above and beyond to make sure I was set and knew what I was doing. Very communicative and respectful from the get go. I would definitely recommend to anyone I know.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2025

    NDR is an incredible company. Without NDR there would be such confusion. They are helping me with the consolidation of debt so that I can pay and recover. Recover from things that have gotten out of hand. It took much conviction and a NDR agent that was to help me. Thank you NDR

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    Oz was very helpful throughout the whole phone call and was easy to apply and get approved. He walked me through every part of the application very thoroughly and answered any question I had about the way National Debt Relief works. I thought I had to jump through hoops to get help but he made it very easy for me.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    I’m new to the program so it’s hard to speak on results. HOWEVER, Mr Scott ** who is my personal debt advisor was hands down the best customer service representative I have EVER dealt with. Super informative and very patient. Scott **, you rock!!!

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    Verified purchase

    Reviewed Oct. 7, 2025

    Welcomed from the start. When the world of debt seems like it is on your shoulders and you're down and out... National Debt made me feel relieved. The experience was explained so well. I could say Thank You a million times over. Best decision I have made in a long time.

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    Verified purchase
    Staff

    Reviewed Oct. 7, 2025

    My NDR representative was John ** and he was incredible. He explained everything thoroughly, he listened, he was not judgmental, he was patient and professional. This approval is going to change the financial future for myself and my daughters. Thank you so much!

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    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 7, 2025

    Was given all the facts, all the figures, explained fully how the program works. Treated fairly and respectfully during the process. Was not rushed into a quick decision, no pressure, treated very good. Would recommend this to anyone who is in my current situation.

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    Verified purchase

    Reviewed Oct. 7, 2025

    I have buyer's remorse. After I enrolled in National Debt solutions I looked them up on the Better Business Bureau and they are not accredited and have many negative reviews. I am worried that I will be taking advantage of and my credit will only suffer more.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for reaching out with your concerns. It’s understandable to feel anxious when entrusting us with such an important aspect of your financial future. We take our service commitments very seriously and would like to address your concerns immediately. A member of our team will be in touch with you shortly to provide further clarification and support for your specific situation. If you have any additional concerns or need immediate assistance, please feel free to contact us directly.

    Profile pic of the author.
    BillingLoan ProcessRates

    Reviewed Oct. 7, 2025

    Was very disappointed with them. You have to pay them 25% of your entire debt. That is taken first. They use Reach Financial, who gives you a loan worse than your debt rate. I felt very taken advantage of. It would have been better to work with the credit card company directly.

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    National Debt Relief
    Response from National Debt Relief
    Hello,
    Thank you for taking the time to share your experience. Your feedback is very important to us. A member of our client success team will be reaching out to discuss this further.
    Sincerely,

    National Debt Relief

    Verified purchase
    Staff

    Reviewed Oct. 7, 2025

    Eric ** was an amazing help with getting our application filed and approved! Extremely friendly. Explained everything very well. Was very personal and definitely gave the "part of the family" vibe. Very grateful to be on this debt-free journey! Thank you for your program!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 6, 2025

    Roberto was a great help! He navigated me to the most practical/affordable solution. His ability to respond was assertive, but not aggressive. I look forward to working with him in the future. If you guys haven’t done so yet this year, please give him a raise! Cheers.

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    Verified purchase
    Staff

    Reviewed Oct. 6, 2025

    Andrew was amazing! He gave me insight and answered all of my questions. I was extremely hesitant to move forward out of fear, but he reassured me more times than I can count. He was nonjudgmental and professional, all while keeping me at ease. Thanks, Andrew!

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    Verified purchase
    StaffTransparency

    Reviewed Oct. 6, 2025

    Friendly, personable staff and easy sign up. Thorough questions with multiple detailed paths to recovery with explanations of what each entails. Highly recommended for anyone looking to become debt free. I have absolutely nothing negative to say about them.

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    Verified purchase
    Staff

    Reviewed Oct. 5, 2025

    I went into our meeting with Cameron very wary. I was embarrassed by the amount of debt we were in, but within moments of meeting him I felt at ease. He never once sounded judgmental or harsh. He was kind and helped us find a solution to a looming problem.

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    Verified purchase
    MaintenanceStaffBilling

    Reviewed Oct. 5, 2025

    I was so amazed how helpful knowledgeable my agent was and answered all my questions. I feel really good with my payment amount and how it is broken down to two monthly payments instead of one lump sum. I do feel a burden lifted off me and I will be cleaning out this debt.

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    Verified purchase
    Price

    Reviewed Oct. 5, 2025

    I just enrolled 2 days ago, but the process was less scary than I thought. I'd like to write another review a year in to this program. The person who assisted me was awesome. It does take a bit of time but well worth the feeling afterwards! I'm looking forward to getting rid of my debt and moving ahead! Thanks NDR.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2025

    Jonathan ** was fantastic!! Easy to deal with and very thorough!! Pleasure to work with!! I know with your help I will be debt free soon!!! This the start to being debt free and I am very excited to get started!! Hopefully I can speed this process up !!!?

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2025

    Imani ** was patient and knowledgeable to all my needs and questions. I can’t say I’m happy about my situation but thanks to her I feel better about where I can be in the future. So thank you for having someone like her to assist people like me in need and thank you for giving me a chance to get my life back on track.

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    Verified purchase
    Customer Service

    Reviewed Oct. 4, 2025

    I finally got a breath of relief after speaking to Angel who was very polite and respectful when explaining NDR Program! Angel explained to detail on which program was suited in my situation - I was very happy to have called and soon will be debt-free - Job Well Done!!

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2025

    It was awesome how I was helped, I felt very good after they talked with me and explained everything to me. They were very professional and I’m thankful that I’m enrolled with the program and I look forward to completing it. Thanks so much for your help.

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    Verified purchase
    Staff

    Reviewed Oct. 4, 2025

    I am very pleased with my experience. Highly recommend. My rep was very helpful, thorough, and patient. I wouldn’t have made this decision without his guidance. I found peace in knowing that my debt is going to be under control and confidence that National Debt Relief will do all they have promised.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2025

    Dude was amazing, was able to address all my concerns and did it wile being professional and not making me feel bad about my situation.. Thanks for being here for our family and making this such a wonderful experience....

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    Verified purchase
    Customer ServiceCoveragePriceStaffBilling

    Reviewed Oct. 3, 2025

    Great experience. Super helpful. Glad to get started fixing my credit and debit. I felt much better about being able to get financially stable again after my phone call today and going over all my options. Payment is much more affordable and know I have a team help me if anyone were to try and do civil or wage garnishment while working with NDR.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2025

    I felt very taken of by Mrs. **! She was attentive and very patient with me throughout the process of joining NDR. We went over each step of the process together, she was very informative and reassuring. Thank you for your help Mrs. **! I hope every client with NDR has the same wonderful experience that I have had.

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    Verified purchase
    MaintenanceStaff

    Reviewed Oct. 3, 2025

    My representative was very attentive. Helped me through the whole process and explained everything. I even advised him I needed things explained like I’m a toddler as I don’t fully understand everything and he had no issues breaking everything down.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Reaching out was never nerve racking for me but after talking to Drew ** I feel a lot of relief. I’m phone call was absolutely amazing and I would highly recommend Mr. ** to anyone who is in need of help! Thank you again Drew. I truly appreciate you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Jericho was patient and answered all my questions. Excellent customer service. He went above and beyond to make sure I understood the process. He was very knowledgeable of how the process works and took the time to make sure that I understood. I work in customer service as well and always appreciate when someone is good at their job.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2025

    Very patient and knowledgeable. Answered all my questions and was so helpful. I’d highly recommend this program for anyone. I am looking forward to becoming debt-free and living a comfortable life. Thank you again, Charlie! You’re the best and much appreciated.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Rocco ** took time to explain everything to me, helped me understand all my options and was all around great help. I was lost trying to figure out how to attach a document to my email. He helped and was very patient and understanding with me, communicating everything so I could understand.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    The representative was detailed and patient this makes it a great customer service, A true representation for NDR....went through every pages and explained in detail. This makes me want to tell family and friends about National Debt Relief...was a privileged to get in touch with National Debt Relief...

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Awesome. Helped relieve so much stress. Kind and explained everything very well. Very patient as my phone kept losing service. The best non stressful conversation I have had about my debt ever. She was knowledgeable and sent me direct contact information, walked me step by step through the process

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    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 2, 2025

    First things first I dealt with Lamar ** and he was EXCELLENT. I’ve never had a customer service experience so flawless and nice. I almost didn’t want to get off the phone with him even though the application process does take a little while. I am very impressed with what you guys are doing and honestly don’t understand why more folks aren’t doing this. Thank you

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2025

    Experience so far has been good. Everyone helpful and was understanding. Everything was explained and understandable. All questions so far have been answered. The gentleman that I talked with yesterday was caring and understood my situation. I would recommend National Debt Relief to friends in need of help.

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    Verified purchase
    PricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 2, 2025

    Very helpful and really grateful for all the time they worked with me to get my debt under control. The price I paid was so much better than all the credit cards bills in total. If it people ask about it I would do it. Can't wait to get started on reaching my long term goal.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Denise was very helpful in the enrollment process. She explained benefits of the program and explained the process. She took her time and had the patience of Job with me. Her positive attitude was encouraging to me at a difficult time. Thank you again for a job well done.

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    Verified purchase
    CoverageStaff

    Reviewed Oct. 2, 2025

    Daniel was the best to work with, he explained everything in great detail. Also he listened to all my details and made sure everything was covered and taken care of. I would highly recommend National debt relief to anyone who needs to get out of debt.

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2025

    Helped give me a peace of mind. Gave me the financial freedom. I was looking for 10 out of 10. Would recommend. They are. Quick and very knowledgeable. They're very helpful. All around great group of people. A time and explain everything to you and make sure that you don't have any concerns with the plan.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Jovanni was very knowledgeable and explained everything thing very well. He made sure that if I had any questions, he stopped and made sure I understood, no matter how many I had. He has exemplary phone manners and he is well spoken. He was very respectful, patient and kind. I would highly recommend National Debt relief and Jovanni to my family and friends.

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    StaffEase of Use

    Reviewed Oct. 2, 2025

    Great experience, smooth and easy to navigate with Brian **. Ty so much, appreciated everything... Glad to be on the right path. Everything was explained step by step and professional service and support. Much appreciated, thank you again... all proper services were given.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 2, 2025

    I had been trying to consolidate my debt for quite some time. Could not find a place that would approve me for a loan, or help in any way. I got ahold of National Debt Relief and got a call right away. They were very helpful and also understanding of my situation. They made sure I understood everything and were able to get me approved, and everything just went really smooth. I'm very glad I got ahold of them. They helped me out so much. I'm very thankful.

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    Staff

    Reviewed Oct. 2, 2025

    The entire process went well. Brian, the young man who assisted me with the application was very helpful and courteous. He is extremely knowledgeable and thoroughly explained the program. His patience and support is commendable. I also spoke to Manuel from the Client Success Team, who dealt with my concerns in a very professional manner. His courteous manner is also appreciated. Great staff!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2025

    LaPorscia was professional and patient as I asked many questions. She answered all my questions and made me feel valued. I highly recommend that she be given credit for making me a satisfied client. Unfortunately, we were disconnected several times but LaPorscia promptly called me back. That is great customer service.

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    Staff

    Reviewed Oct. 2, 2025

    Cameron was extremely helpful and beyond patient. It's a tough position to find yourself in, and you feel hopeless and overwhelmed. He made an experience that should have been difficult, easy and flawless!!! I can finally breathe again. Thank you!!!!!

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    Staff

    Reviewed Oct. 2, 2025

    My experience was very helpful in my becoming debt-free. I was impressed by the representative who helped me and gave me confidence in bettering my financial health. I plan to share with family and friends my experience with National Debt Relief so they too can be financially responsible. Also, I plan on sharing this experience mainly with young people.

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    Customer ServiceRefunds & PayoutsStaffRates

    Reviewed Oct. 2, 2025

    The agent I talked to whose name is Travis ** was so good. He talked me through everything, answered all my questions. He was so very helpful and I didn't want to call and set something up like this but I am now glad I did because it's going to ease a lot of pain and suffering I've had with trying to pay my debt down and it's just not going to work cause I was I pay something and the interest would eat that up and more once again I am very happy with National Debt Relief and I hope that other people will take advantage of the program.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 1, 2025

    Excellent customer service was very explanatory about everything that I needed to know. Made sure all my questions were answered and made I didn’t have questions. Grateful someone understands my situation and helped me understand everything what are steps that I need to take. Took time out of his day to help me get through it. We spent over an hour on the phone and it was the best hour of explanation and helping me fill at ease with what was going on.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2025

    This was the best call I ever made. The initial experience has been pleasant and informative. The rep I spoke with was one of the best reps I have ever had the pleasure of speaking to. I am excited for my future because I know now that I have the tools to be able to do better in the future.

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    Staff

    Reviewed Oct. 1, 2025

    I was very hesitant to reach out for financial assistance because I have always been able to take care of my financial obligations. But this year I was faced with the unspeakable realization of losing my 25 year old granddaughter to colon cancer. Facing the issues of my financial status and the grief of my granddaughter I knew I needed help. National Debt Relief was the first company I reached out to. I was so grateful for the help they offered and to help ease my emotional status. They were very kind, non judgmental. I am able to finally sleep in peace and focus on my emotional and mental status. Thank you to Justin!

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    Staff

    Reviewed Oct. 1, 2025

    Friendly, concise, helpful, understanding, and extremely courteous. Jordi was a pleasure to speak with. His understanding of the program and the ability to explain it throughly made me feel comfortable and at ease. Thank you for all your help!

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    Staff

    Reviewed Oct. 1, 2025

    I am so happy I went ahead and did my application with Ajay! He is great and very understanding. I am grateful he was able to help me and get my debt to a smaller amount than what I was actually paying. He made sure everything was understood to me and explained every detail carefully.

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    Reviewed Oct. 1, 2025

    I am so disappointed with the outcome of ever dealing with National Debt Relief. Please beware! There is no Relief with my debt. I started out with almost $15k and now I have $21k. I have been screwed!

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    National Debt Relief
    Response from National Debt Relief

    We’re truly sorry to hear that you are unhappy with your experience with National Debt Relief. Please allow us a chance to reassess your situation and assist you appropriately. A member of our client support team will be contacting you shortly. However, you are also welcome to reach us directly at 888-660-7427.

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    PriceBillingRates

    Reviewed Oct. 1, 2025

    They took all my credit card debt and put it into an interest free low payment, the process was very easy and you can't put a price on peace of mind. The payment I have for all 5 credit cards is now what my highest minimum payment on just one card alone was.

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    Staff

    Reviewed Sept. 30, 2025

    Ray was amazing at fully explaining everything to me. I know I can reach out to him if I have any questions. I will seriously take to heart to what we talked about, and the guide line I must follow, to get out of this mess I created. Ray thank you so much.

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    Staff

    Reviewed Sept. 30, 2025

    Anna was the most respectful, understanding, and knowledgeable person, I'm very grateful for her patience with me. She made me aware of everything, found the proper plan and made sure my budget could afford it, sympathy for my situation and gave me positive feedback.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2025

    For quite some time…I had been considering making ‘the call’ I finally did and I am so relieved. A process I had dreaded was after all professional and at my pace… Thank you. I am glad I did. I highly recommend this program… No pressure… Just wish I had done it before. Thank you.

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    Customer ServicePriceStaffBillingHonesty & Transparency

    Reviewed Sept. 30, 2025

    This customer service representative to the time to review my case and even notice the duplication of accounts I had previously and erase them. Hear my situation of having long covid and living with illness and side effects on a daily basis and the hardship I am going through. Understanding that it's been hard for me to be able to make payments or to be able to get out of debt for years, due to the multiple hospitalizations and jobs lost. Hear my concerns and suggestions and took in count that with my low salary I was only able to makes one time payment at the end of the month, explain that the company does charge for services. And was honest that didn't know where my prior amount went. Informed me I was able to verify with a department to answer my concerns. I am hoping that joining again this company at help me with the collectors and ease my anxiety and stress.

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    Sales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Sept. 30, 2025

    National Debt Relief has not paid my creditors one dime since I signed up with them over one year ago. I have been paying National debt relief almost 500.00 dollars monthly for at least 14 months thus far and not one penny of my money has gone to my creditors. They should have already paid off one creditor by now. But instead they are letting my creditors charge interest each month to my debt. This company so far has shown me the are nothing but scam artists. They are essentially making me pay the same full amount of my debt. But instead of paying the full amount to my 2 creditors, they are paying my creditors HALF the amount and keeping the other half for themselves. HOW DOES THAT HELP ME!

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    Staff

    Reviewed Sept. 30, 2025

    What a great, seamless experience. Zero shame, knowledgeable and thorough guidance with Kyle. This was exactly the help I needed and I can actually breathe a little bit now. The terms were great and Kyle went over everything in the documentation! :-)

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Sept. 30, 2025

    My husband and I have been struggling with debt due to a loss of job and the high cost of the economy. The struggle has been real, so I finally reached out to get some help today. I had spoken with Mia ** and she was very helpful and kind. She answered all questions I had and was very patient with me throughout the entire call. She helped me figure out a payment plan and I can finally see a light at the end of the tunnel. Things will still be tight, but, we can do it, and it won't be as tight as is has been. Thank you Mia for being so kind and helping me today! I truly appreciate it. We cannot wait to finally be debt free!

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    Staff

    Reviewed Sept. 30, 2025

    Representative that helped me was very helpful and knowledgeable. He Explained everything well to me and answered all my questions and concerns. It was very easy to work with him and I am a Very happy, satisfied customer and really appreciate all you do.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2025

    I called because I was in a bind and just getting deeper in. They made me feel extremely comfortable and are going to help me get out of the situation that took a lot of financial stress off my shoulders. I highly recommend them to my family and friends that are in a financial situation.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 29, 2025

    I had a very positive experience with Scott. He explained everything in a very comforting manner. This was an extremely hard decision to make for me because I have never had an issue with paying my bills. For me it is embarrassing to have to ask for help. I am grateful for the help from NDR.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Sept. 29, 2025

    My overall experience with National Debt Relief's program was fantastic. It was very smooth and easygoing. The reps let me know what was happening before they decided on anything. They contacted me and said they were going to settle things and told me the amounts. I didn’t even know the program was over until I started getting money back in my account and I didn’t know where it was coming from. They were taking the payments automatically bi-weekly, but in June, I noticed they didn’t take it. Another week passed and they still didn’t take it, so I called to see what was going on. They told me I had finished the program and they needed to refund me some money. That’s when I realized where the money came from.

    They kept in contact with me and kept me afloat of what was going on. They sent me an email about the program ending, but I didn’t see it. I was thinking the program would take about three years, but it went by fast. The amount they took wasn’t overwhelming, where it had me struggling to pay it over time. I’m completely satisfied with them. At first, I was reluctant and wondered if I was being scammed and if it was true. But when I talked to the rep, he explained everything and made it sound like it would be good and that I’d be happy at the end. I remember thinking that I can’t wait to get to the end, and it came really fast.

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    Customer Service

    Reviewed Sept. 29, 2025

    The people I deal with at National Debt Relief are good. Overall, they did everything well.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 28, 2025

    Excellent customer service, excellent communication and explanation. 10/10. Answered all my questions and concerns, I really appreciate all the help and advice James ** provided us. I definitely will recommend National Debt Relief exceptional customer service.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2025

    Barry ** is a very respective person with his genuine kindness and experience. He helped me with the whole process program by staying on the phone until I finish everything. Thank you very much Mr Berry **. You are the greatest. Also thank you National Debt Relief.

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    Staff

    Reviewed Sept. 28, 2025

    10/10 would recommend to anyone? He was WONDERFUL! He was nice and friendly and I never felt judged about mistakes I’d made with my finances. He was very knowledgeable and I feel a million times better about my financial future! Thanks to him a weight has been lifted off my shoulders.

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    Loan Process

    Reviewed Sept. 28, 2025

    National Debt RELIEF is way better than a Consolidation Loan or filing for Bankruptcy, and includes legal and other assistance with credit bureaus and creditors when needed! I just wish that I had discovered NDR a lot sooner, before "stressing" myself about my unpaid Debts.

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    Staff

    Reviewed Sept. 28, 2025

    Randy was extremely helpful and knowledgeable and caring in handling my case. He made me feel at ease and not at all uncomfortable during the process. He was very thorough in explaining everything and the next steps. If anyone needs help digging out of a hole and have been unsuccessful on attempts on their own, this would be a good option.

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    Billing

    Reviewed Sept. 28, 2025

    I felt trap with no way out and National debt relief is my light on the end of the tunnel, I was under a lot of stress. I felt like keep making payments and that there was no advance whatsoever. Now my mind is at ease. I recommend national debt relief to everyone.

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    PriceStaff

    Reviewed Sept. 28, 2025

    This was handled very professionally. The young lady explained things clearly so I could understand them. I felt that she did excellent job especially dealing with me, this is a great program and I would recommend it to anyone that needs it. Yes it's scary but worth it.

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    Staff

    Reviewed Sept. 27, 2025

    It would be an exaggeration to say this very stressful decision was a pleasure. It has actually taken months to finally commit. That being said Derrick ** guided me with compassion and not criticism to make my decision. I don’t ask for help, it is contrary to my nature but I am totally overwhelmed. Derrick made me trust my decision. My financial mess is my poor decision to trust a scammer. I am greatly comforted by the manageable plan that is now in place. Thank you, Derrick.

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    Reviewed Sept. 27, 2025

    Very easy company to deal with. Explained everything very thoroughly. Very happy to deal with this company. I look forward to becoming debt free very, very soon. I highly recommend this company and look forward to the future. I appreciate them very much.

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    Staff

    Reviewed Sept. 27, 2025

    I was approved for a debt consolidation plan this morning. My agent was great throughout the entire process. I appreciate her assistance and genuine concern in helping me resolve my financial situation. Yes, I would recommend NDR to others!!!!

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    PriceRefunds & PayoutsStaffRates

    Reviewed Sept. 27, 2025

    Thank you so much for helping me. You’ve taken so much stress off of me financially and at a price that I can pay back without struggling.❗️I appreciate you taking the time out to help me and it didn’t take hardly any time at all.❗️Thank you so much for all of your help.

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    Staff

    Reviewed Sept. 27, 2025

    Was a very good experience. Danielle was kind and very knowledgeable. She made me feel very comfortable and at ease. I now feel as if I have control after a very stressful past year. I am now confident that I am on track to regaining financial stability and peace of mind.

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    StaffBilling

    Reviewed Sept. 27, 2025

    Great conversation. He answered all of my questions. He helped me feel less nervous about this program. I'm still nervous. I don't like the thought of not making payments on purpose. But I'm going to give it a try. He said I could cancel any time. We will see.

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    Staff

    Reviewed Sept. 27, 2025

    Great to speak to the English language. Very nice, manner person. Explained everything very easily to be able to understand And was able to help us, so that we are relieved and know our situation is on the way to be corrected. Knowing we are on our way to solving our mess, and not to make the same mistake again.

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    Sales & Marketing

    Reviewed Sept. 27, 2025

    I saw something on TV about National Debt Relief and decided to use them for debt resolution. It’s been resolved and I’m very satisfied with their service.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2025

    Communication with National Debt Relief was excellent. They walked me through the process. They were really nice, did all the negotiation and they didn't try to get me to pay more than what they initially signed me up for. It all worked out wonderfully. I had no problems and I paid off my debt faster than anticipated.

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    Customer ServiceRefunds & PayoutsStaffBillingLoan ProcessRates

    Reviewed Sept. 27, 2025

    I was desperate after dealing with a lot of debt after COVID and I had about $96,000 in student loan debt, and my parents couldn’t help me. I’d been working jobs to pay it down on my own since 2010, and by 2023 I was about two-thirds done, but the interest was hard and it was accumulating every day. I looked up programs and found National Debt Relief. I had doubts at first, but the customer service was good. I spoke with someone twice for about 45 minutes each time, asked a lot of questions, and they answered all of them. I was in the program for about two and a half years, and I’m now out of debt.

    I joined in February 2023 and was put on a payment plan. I had to stop paying my loans, and I started getting letters. I lost my credit card, but I knew that was going to happen. They also started sending letters to my parents, who were co-signers and don’t have money. But I warned them ahead of time that I was doing this and would stop paying while the NDR lawyers negotiated. I trusted the process. NDR sent me paperwork to give them permission to speak on my behalf with one of the creditors. I filled it out, got it notarized, and faxed it back.

    I kept money in my bank account, and NDR withdrew $260 every two weeks. They negotiated with the creditors and eventually got the third creditor included. At the end, I sent an extra $5,000 to finish faster. NDR reimbursed me at the end because I was over $300 in payments. The communication was awesome. Everyone was kind, patient, and willing to answer my questions, even when I asked the same ones again.

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    Online & AppStaff

    Reviewed Sept. 27, 2025

    NDR worked with creditors to settle outstanding debt, and it was the best thing we ever did. It lasted for about four years.

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    Staff

    Reviewed Sept. 27, 2025

    So far I'm very satisfied with every one of your associates. They are very patient and explain everything in detail. They are very helpful and very professional. They seem very genuine and are guiding me into a better financial situation. I'm very grateful for their help.

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    Staff

    Reviewed Sept. 27, 2025

    Mr. ** was persistent but not pushy when we weren’t able to connect the first couple times and was very understanding. He was a great help in keeping it low-key and easing my anxiety about the whole situation. He was very thorough in helping me understand the process and answered all of my questions. I’m very thankful for his help and appreciate the work he put in.

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    Punctuality & Speed

    Reviewed Sept. 27, 2025

    After multiple failed attempts by myself, I contacted NDR and was pleasantly surprised with the process. It was quick and I feel it will save me in the long run. Tee was great to work with and explained everything nicely! I was scared to contact previously, as I felt I would be judged and talked down to and that was the opposite of what happened.

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    StaffHonesty & Transparency

    Reviewed Sept. 26, 2025

    The guy that helped me was very helpful & kind. He took the time to answer my question and helped me understand the program. He was kind and honest. I enjoyed working with him to understand the program better. Over all good experience and understanding of the process.

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    Staff

    Reviewed Sept. 26, 2025

    Absolutely the best representative I have ever worked with in my entire life. She worked with me and helped me to understand each and everything in great detail. So polite and well mannered. I felt like I had been knowing her my whole life. She had all figures together and knew each and every spot that I needed to sign. I feel like she even explained the fine print with me. Thank you, Candace for a job well done!!

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    Reviewed Sept. 26, 2025

    I found National Debt Relief through Google and decided to use them five years ago. It ended back in July and it was a good experience.

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    Reviewed Sept. 26, 2025

    I really enjoyed the process. It felt very natural. I am glad with the type of information that was provided and how clear and easy it was to follow. I am really happy with the multiple options so it felt like I had hope to achieve some relief. I am gonna recommend you guys for sure.

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    Staff

    Reviewed Sept. 26, 2025

    When speaking with the representative, he was very helpful and he was able to assure me that they would be able to help me. He also assured me that I may contact him at any time that I may have any questions. I felt relieved and I felt that I made the right decision. I am very grateful for the help.

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    Staff

    Reviewed Sept. 26, 2025

    The service and the representative (Mr. **) was extremely welcoming, helpful, understanding, supportive and knowledgeable. I can’t thank him enough for walking me through this process. Being overwhelmed here lately was beginning to make me feel like I’m fighting an uphill battle.

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    Staff

    Reviewed Sept. 26, 2025

    The experience was very cordial and encouraging. The agent Mr ** explained everything about the process that made me to believe that I’m on the right part after the confusion of how I was going to settle the debt. I will definitely recommend anybody/friends to settle with National Debt Relief program because of their excellence in service and customer relations.

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    Customer ServiceStaffBilling

    Reviewed Sept. 26, 2025

    The best part of National Debt Relief’s program was that the total monthly payment I was paying to them was less than all my bills combined. It was very helpful and the customer service was excellent.

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    Staff

    Reviewed Sept. 26, 2025

    My mom went through National Debt Relief twice and it worked out for her. I got caught up in a situation similar to that and I gave it a shot. It’s a good program and I’ve gone through it twice now. The reps were always very helpful.

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    StaffBilling

    Reviewed Sept. 26, 2025

    I reached out to National Debt Relief for them to help me with my excessive credit card debt. They're really easy to work with, seeing as how they're on the East Coast and I'm in Colorado. The program ran for about five years, and I'm done with it. I had a really good experience and I would recommend them.

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    PriceBillingRates

    Reviewed Sept. 26, 2025

    I have a credit card debt and National Debt Relief did what they said they were gonna do. I was in the program for 36 months and it was a good experience.

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    PriceStaff

    Reviewed Sept. 26, 2025

    I wanted to get out of debt. I signed up with National Debt Relief and got into a program that lasted more than 48 months. It was quite a while but I finished the program. Every one of their representatives is great. When I didn't have enough money to give them for a particular month, they'd always help me out.

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    Punctuality & SpeedBillingRates

    Reviewed Sept. 26, 2025

    I came here looking for debt consolidation to reduce the interest and monthly payments. It seems that this service was able to accomplish both of those things. I originally wanted to possibly file for bankruptcy but after learning about this service, I decided to go this route. Now, we wait...

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    Punctuality & Speed

    Reviewed Sept. 25, 2025

    Satisfied so far. However just started with the service. Will wait to see how it works long term. I know the process takes 48 to 52 months. Will see how everything goes with my creditors. Hopefully all will go well so I can get past this and move on.

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    Customer Service

    Reviewed Sept. 25, 2025

    I have been experiencing some financial issues and was drowning in debt. I took a chance and called National Debt Relief and was so happy to get in touch with Anna **. She was wonderful. She made the process so easy and just took a huge load off of my shoulders. Thank you! I am now able to sleep better at night because I am looking forward to the day that I will be free from debt to enjoy retirement!

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    Staff

    Reviewed Sept. 25, 2025

    I can not express how overwhelmed I am right now. Grace listened to me and helped me start to lift some of this burden with ease. I’m very thankful for her. National Debt Relief is not a scary predator like organization. It’s really is a company out here willing to help. Thank you

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    Customer ServiceStaffBilling

    Reviewed Sept. 25, 2025

    Very pleased with service, each call to office I’m kept informed any questions are explained. One thing I love is anyone I speak to has all info of how my monthly payments are being applied giving me a sense of comfort knowing someone has access to every financial movement in my account. My blood pressure has always been low like my mother’s. 110 over 70. My reading for pressure for last 12 months before signing with you was 160/85 140/80. Since working with you guys Dr wanted to give me medication 💊 for pressure after monitoring. Pressure from home am and pm it’s now showing on average 115/70 to 120/75 CAUSE & EFFECT definitely my signing with you guys literally took away the confusion and stress which I’m giving credit to you guys. Sleeping sounder, my brain is no longer turning the stress befalling me evident by high numbers in pressure and am able to sleep more soundly.

    Very pleased with your staff because I know how to get out of Rabbit hole 🕳️ and doing so serves 3 things my physical and financial stress which has removed the emotional and physical stress. Wish I had done this years ago. So grateful to have crossed paths with you because it’s helping reclaim financial and physical peace 💥😉

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    Customer ServiceStaff

    Reviewed Sept. 25, 2025

    The gentleman I spoke with Rayon ** was very professional and answered all my questions. I felt very comfortable with his response and his willingness to help me with my situation as well as my understanding of the circumstances and his ability to make me feel comfortable with my own decisions.

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    Contract & Terms

    Reviewed Sept. 25, 2025

    Very pleased with the process to become debit free in about 30 months. Valentine explained the process and walked me through the process. I would recommend Debt Relief as it is a good way to get debt free. I like that debt relief will handle everything and inform me when companies have agreed to the arrangements.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2025

    When I called you already had my file. I asked the agent which she was very nice and professional, if there was a email to send my documents to she gave me her email and walked me through each stage, told me what I needed to get approved. She made the process easy and simple and I was approved. Lifted the weight off my shoulders. Stacy ** you're an angel. Thank you so much

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    Staff

    Reviewed Sept. 25, 2025

    Signing up and getting the help we needed was easy and smooth. The gentleman we spoke to was great and explained things very well. I would recommend this to anyone who is trying to get back on their feet. This has been such a relief to me and taking a lot of stress away.

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    Punctuality & SpeedStaffTransparency

    Reviewed Sept. 25, 2025

    I have nothing but good things to say about my experience with onboarding and want to specifically shout out MJ! She was patient, professional, and thorough in her explanations. She made time for me and was flexible with scheduling. Thanks for helping me tackle this. I feel hopeful.

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    Staff

    Reviewed Sept. 25, 2025

    I was very pleased with the way I was treated. Every step was explained in a way I could easily understand. My agent Reynaldo was great; he made sure to answer all my questions and was very polite and helpful. There was no judgement at any time for my situation.

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    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2025

    Meredith was very helpful and fully explained everything from start to finish. I would definitely recommend this company to my family and friends. I’m so glad I came across NDR because I felt like I was drowning in debt and Now I feel like I can finally catch my breath and come out on top sooner than way later.

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    StaffHonesty & Transparency

    Reviewed Sept. 25, 2025

    I felt like the entire process was handled accurately and professionally from start to finish. The representative answered ALL of my questions and really put my mjd at ease as far as the details involved with submitting all of my accounts and what each step would be and at no point in time did I feel judged or embarrassed! Debt can happen to anybody for lots of reasons. It's nice knowing that there are HONEST companies like National Debt Relief that won't take advantage of their clients. I appreciate what they do!

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    Punctuality & SpeedStaff

    Reviewed Sept. 24, 2025

    I could not be more grateful for my agent and this program as a whole. Mr. Ken ** deserves so much recognition. I genuinely did not feel like a client, I felt like a friend. The process is quick, simple, and efficient. Any issues with the process were easily resolved and it felt completely hassle free. I was not talked to like I was expecting to be as a 20 year old struggling with debt. There was always respect and care, I was never talked down on or felt bad in any way. Naturally being highly stressed due to my personal circumstances, Ken noticed and immediately put me to calm and assured me of the program and its compatibility for me. He is great at reading environments, he’s great at making you feel comfortable. Ken worked around my work schedule, as well. I believe he was even taking time out of the office to talk to me.

    All the terms and conditions were outlined in great detail and I know who to contact and where to look for resources as well for additional information. Thank you so much Ken. You’re an amazing person. Genuinely. I’ve never met someone who left me choking on tears because of how genuine they are. It’s astonishing. Please give Ken a raise, or something. He deserves it. I’d give it to him myself but there’s a reason I’m in this program. Thank all of you, everyone at NDR. For everything.

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    PriceStaffBilling

    Reviewed Sept. 24, 2025

    Customer rep Eric was cordial and very helpful, explaining my options for consolidating my debt into one affordable monthly payment. He was invaluable in explaining the details of the legal documents. Would recommend National Debt Relief to anyone that has let their debt get out of control.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 24, 2025

    It was a process for sure due to dropped calls and technical difficulties, but Scott was very helpful and explained the process very well. Even stayed late on a Monday to complete my application and for that I'm very thankful for that. Can't wait to be debt-free.

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    Staff

    Reviewed Sept. 24, 2025

    Janelle was so wonderful to work with! I had no idea such programs existed, and she was so knowledgeable about everything and explained things so that I could understand them. Things are still a little overwhelming, but I know eventually I’m going to understand it all and I’m so thankful that this weight is being taken off of our shoulders. She was absolutely amazing!

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    Customer ServiceStaff

    Reviewed Sept. 24, 2025

    I called Robert ** after I was given his number by a friend. They told me he was extremely nice and helpful. They were correct, he is compassionate, friendly and caring and has helped me find a plan that I could afford. With all the debt it had made me feel like I was standing in the water on my tiptoes with water over my head breathing through a straw. Once I spoke with National Debit Relief I finally felt I could step out of the water and able to breathe with a sigh of relief and all the weight was lifted off of my shoulders.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2025

    I had an absolutely fantastic experience working with Alex. From the very beginning, they demonstrated a deep understanding of my needs and a genuine commitment to helping me succeed. Their communication was clear, timely, and incredibly professional!

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    Staff

    Reviewed Sept. 24, 2025

    I have not been enrolled in the program long, however, my first encounter with Jacob was very positive. I have watched my first video, which was very informative. The information in the video helped me to understand in greater detail how to plan a successful debt recovery.

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 24, 2025

    Made a call early in the morning, and the process was finished before noon. Everything was explained thoroughly, and all my questions were answered. I just started the process, so we'll see how it goes. I am looking forward to the process and being debt-free.

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    Reviewed Sept. 24, 2025

    I’ve only been with National Debt Relief since January, 2025. Already, they have resolved 4 of my 5 debts. I would have been really struggling without them and would have got nowhere! I am very, very happy with National Debt Relief. I would like to thank them for all they have done for me.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2025

    I was so hesitant when I called, but knowing I needed help. The process was very easy and he rep was very understanding and would answer any and all questions that came up. I just started the process but I wish I would have started earlier. I feel so much better about this decision.

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    Staff

    Reviewed Sept. 24, 2025

    NDR is the absolute best thing I could have done to deal with my creditors and eliminate my debts! I only wish that I'd done it sooner. NDR's people are so helpful and understanding. It has given me peace of mind. I highly recommend NDR for anyone feeling overwhelmed by debts.

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    MaintenanceStaff

    Reviewed Sept. 24, 2025

    At first I was very nervous about my financial situation. Luckily I was able to get with Garin and he helped explain everything and put me at ease. The process took longer than usual due to some little errors that had to be fixed. The entire process Garin told me what was happening every step of the way. And even though my application took longer than normal, Garin showed he cares about his job and the company he works for, even though it was taking a long time. Smooth process and I would encourage others who need help like I did.

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    PricePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Sept. 24, 2025

    National Debt Relief honestly made the whole process way easier than I ever imagined. From the start, they walked me through each step and explained everything in a way that was simple to understand. Anytime I had a question, they were quick to answer and made sure I felt comfortable moving forward. What I really liked is how stress-free it all felt. Something that I thought would be a huge headache actually turned out to be smooth and surprisingly easy. Everyone I dealt with was patient, professional, and super supportive. I feel like a huge weight has been lifted off my shoulders, and I’m so grateful for the help I got. I’d absolutely recommend National Debt Relief to any of my friends or family who might be struggling. It’s definitely worth it!

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    Staff

    Reviewed Sept. 24, 2025

    Mark was the best and made me feel like I just made the right life decision that will set me up for success down the road. It was also very easy to get in touch with him and should be for anyone else that is looking for help. They are all friendly and knowledgeable!

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    StaffLoan Process

    Reviewed Sept. 23, 2025

    They are helping me through a difficult time. Everyone I talked to has been friendly and helpful. I worked with a different company in the past and the help from them stopped after I was given a loan that would have taken 12 years to pay off. The plan I have with NDR will only take about four years.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 23, 2025

    They were concise and clear to each point and what each bracket of information was there and why it was necessary. Informative and assured the best case scenario as well as the worst case scenario in regards to my payout. Helped explain monthly payments and procedures of how long and how much have to pay per month.

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    Customer ServicePriceStaffBillingHonesty & Transparency

    Reviewed Sept. 23, 2025

    I contacted National Debt Relief as we were unable to survive on all our credit cards. They were very helpful and were able to get us enrolled. We are just about a full year in now and they have "settled" about 5 out of 9 creditors. I leave only 3 stars as the last one that was settled, they asked me to add another 800 plus into the account which obviously I couldn't do. They were able to add onto our currently payments to make the "offer" work. But if I would of known at some point that more money would have been needed, I would have never signed up. Honestly, I very much wish I would have called the credit card companies myself and I think it would have been more beneficial and would not have taken so many years.. We are not expected to have our credit score up and everything paid off for another 3 years. And there are more debts that they still have not settled, so I fully expect them to try to get more money out of us which we are struggling with.

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    National Debt Relief
    Response from National Debt Relief
    Thank you for sharing your experience with us. We truly appreciate the feedback you've provided. Our team strives to make the debt settlement process as transparent as possible, and it's concerning that you felt left without the expected guidance regarding future requirements or steps. Your insight is invaluable, and we'd like to address your concerns further. One of our client care specialists will be reaching out shortly. If you wish, you can also connect with us directly at 888-660-7427.
    Sincerely,

    National Debt Relief

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 23, 2025

    Very happy with my husband's prompting to seek your services. I enjoyed speaking with Keenan ** and he was very knowledgeable about the services to be provided. I have spoken with other companies such as yours, but none of them ever responded in a timely fashion or seemed willing to return my calls.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Sept. 23, 2025

    Roger handled my issues quickly and very efficiently. He defines the words great customer service! He was able to consolidate my bills and drop my overall outlay of money by more than 50%! What a relief! My bills were eating me alive and I was drowning in debt. Roger was the life float I so desperately needed.

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    PriceStaffRates

    Reviewed Sept. 23, 2025

    Mr ** did an absolute amazing job! I would recommend anyone to get with him if they would like to get their debt paid, he was very thorough and helped me get the right price for me, he’s best at what he does! Very very good. He was very patient with me as well.

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    Customer ServiceTech

    Reviewed Sept. 22, 2025

    Great customer service, Mel was Great at explaining everything, easier than I thought it would be. Gonna save me lots of money, which is what I was looking to do. Explaining every single thing in contract. I'm glad I found them before I went with other people.

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    Customer ServiceSales & MarketingOnline & AppStaffBillingLoan ProcessRates

    Reviewed Sept. 22, 2025

    After slowly drowning in debt for the last 4 years following my divorce I was really starting to worry. My credit card debt was out of control! I had moved my high-interest credit cards to 0% interest cards, re-financed my house, and even taken out a personal loan to pay off some of the debt but the bills just kept growing and I could not see an end in sight.

    I kept hearing ads about National Debt Relief on the radio and seeing them on my phone so I finally decided to give them a call. Angel was so kind and patient as he explained the process to me and took the time to answer the ample amount of questions I had. By the end of the conversation I felt like I could finally breath again knowing there was going to be light at the end of the tunnel and eventually I would have some control over my life again. I slept good for the first time in ages that night. If you find yourself in a financial situation where you are feeling overwhelmed and trapped by credit card debt, I would highly recommend that you give them a call to see what they can do for you. Even though I know this is going to be a very long process, I feel hopeful that in the end of it all I will finally be debt free!

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    Sales & Marketing

    Reviewed Sept. 22, 2025

    I spoke with James who relieved all my fears of scams and other problems. He was careful and spent a great deal of time answering each and everyone of my questions. By the time we were done, I felt secure in my debt relief. I’m hoping it works out as well as I think it will.

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    Staff

    Reviewed Sept. 22, 2025

    With the help that I received was very informative and I believe with the information and help that I received, I believe I will be able to stay debt free. I will be letting other family and friends know about National Debt and what is being done for me.

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    Staff

    Reviewed Sept. 22, 2025

    Juan was extremely helpful & patient with me during the entire process. He took his time to make sure I understood what was going on & what was to come. I appreciate his efforts so much. It meant a lot to me. I feel like he understood what was going on with me.

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    Contract & TermsPricePunctuality & SpeedRefunds & PayoutsMaintenanceBillingTransparency

    Reviewed Sept. 22, 2025

    I brought NDR 14 accounts over a year ago. All current. NDR told me to stop paying, stop communicating, update NDR as contact and refer creditors to NDR. Learn that NDR does not assign anyone to my account. Every comm with NDR was with a different person and so each comm involved different advice, different counsel. Received bad intel on numerous occasions. Learn that once an account goes to legal, NDR stops working on other accounts. After month 7 and month 10 creditors starting going to legal. Some accounts NDR never obtained offers from. NDR took $10k in fees for what it did resolve but learned later I should have had ability to decide the terms of payment of the fees. Don't allow NDR to prepay itself fees. Turns out NDR could not change situation after accounts went to legal. Entire experience was a costly waste of time.

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    National Debt Relief
    Response from National Debt Relief
    Hi Jeff,

    Thank you for taking the time to share your experience. A member of our client success team would like to reach out to discuss your concerns, but we are unable to locate an account with the email address provided. Can you please advise which email your account is under so we may call you and answer your questions and address any concerns you may have.

    You may also call us directly at 888-660-7427.

    Sincerely,

    National Debt Relief

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    Customer ServiceStaff

    Reviewed Sept. 21, 2025

    I found my customer service rep to be kind, patient and most of all informative. During my sign-up I had to fill out my forms 2 times due to my ineptness using internet due to my age and she and her mgr were so patient and I did appreciate their help.

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    Staff

    Reviewed Sept. 21, 2025

    I feel completely at ease and it’s all thanks to Richard! He not only walk me through a complicated + intimidating process but showed sincerity throughout the whole process making me more comfortable despite this being a very scary/uncomfortable situation. Asking for help is not always easy but I’m glad I did!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2025

    Jordi ** was great. Step by step and word by word. Answered every question. Sent emails so I could see everything. Went through all paperwork and was very patient with me. He gave me peace of mind. I would recommend him to anyone to talk to. Thank you so much.

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    StaffBilling

    Reviewed Sept. 21, 2025

    A positive experience so far. Nick was very thorough in explaining how the program works and what to expect as the debt is reduced and finally eliminated. Looking forward to seeing the progress in motion. It will be a blessing to be debt free in a few years rather than the 10-15 year option when making minimum payments. Thank You NDR!

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    Staff

    Reviewed Sept. 20, 2025

    I had a great experience, they were not judgmental and very helpful! In what felt like a hopeless time they helped me feel hopeful again. I highly recommend this company and cannot say enough nice things about them. They answered all my questions and walked me through the process step by step.

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    Reviewed Sept. 20, 2025

    From the start to the finish, everything was explained fully. The consultant explained every step and answered all my questions. This is definitely the best decision I have made. Will recommend this company to all my friends and family. If you are struggling with debt, this will change your life.

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    Customer ServiceStaffBillingRates

    Reviewed Sept. 20, 2025

    I just signed up to National Debt Relief and Darlene was a big help with easing my mind and fears. I hope by the end I'll be debt free of the high interest of credit cards. And I feel like I can breathe again. I would definitely call if you are constantly worrying about your bills.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2025

    I thought long and hard before going into debt consolidation. I inquired about the best company for this service and National Debt Consolidation was #1. I made an inquiry and was called within 5 minutes. The process was very easy to understand and felt comfortable after going through the program details with Dean. I decided this was the right move for me at this time.

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    MaintenanceStaff

    Reviewed Sept. 20, 2025

    When breaking down my financial situation with Alex, not only did he do a thorough job with giving me my options, but I couldn’t have felt more heard & validated. Before our hour long conversation, I first was worried & wasn’t sure what to expect. But I couldn’t be more thankful for his help.

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    Staff

    Reviewed Sept. 20, 2025

    I was incredibly satisfied with the service that I received at National Debt Relief. The associate that I worked with name was Craig M. His kindness was above board the entire time and he was incredibly empathetic which meant a lot to a person who is going through some trials and tribulations. He patiently listened and offered guidance as appropriate. Not only that but he was able to guide me through the steps and give me good advice and leading me through the program application, etc. I'm optimistic about my financial future now with a plan that is going to help me get back on track financially. Thanks a lot National Debt Relief and thanks a lot Craig M.

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    Punctuality & SpeedStaffBilling

    Reviewed Sept. 20, 2025

    They were kind and understanding to my situation. It was great to finally have some relief. Jonathan was very quick and efficient getting me into a payment plan that worked for my needs. He went above and beyond what I expected from a debt relief company.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 20, 2025

    Omg. Kea ** was really knowledgeable and empathetic and very quick ...She understood me and what I was going through. I am so happy I called and I could have gone to another company but sure glad came to National Debt Relief. I will tell everyone about this experience.

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    Staff

    Reviewed Sept. 19, 2025

    Watching the commercials and hearing the experience from a few of their clients helped motivate me to reach out. Thank you for hiring people like Debt Specialist Vianessa, she had patience with me while explaining the process of enrollment, her expertise as a Debt Specialist made it a clear and easy choice, I wish I would have reached out much sooner.

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    Staff

    Reviewed Sept. 19, 2025

    Very grateful with Joanna for her help. She explained every detail. Answer every question I asked with no hesitation. Wish every person I talk with would answer the way she did. Very lucky to have her helping me. I would recommend her to whoever needs this kind of help.

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    Customer Service

    Reviewed Sept. 19, 2025

    Jacob was sensitive to my situation and was encouraging and excited for my new journey. I have struggling financially for a while and Jacob made this process easy. I never felt embarrassed when I was discussing my situation. I highly recommend calling.

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    Customer Service

    Reviewed Sept. 19, 2025

    I highly recommend National Debt Relief! Jaime was beyond nice and I felt like I was talking to an old friend on the phone. He listened to what I had to say with no judgement and didn’t get annoyed with my questions. I was done in less than a hour. Thank you Jaime!

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    Staff

    Reviewed Sept. 19, 2025

    Great experience. Helpful. Thanks for everything. Will refer to all my friends and neighbors that are struggling to make ends meet. The person was nice and considerate with the whole process and explained to me all the options with me. She made it a lot easier from this bad situation. Thanks. 5 stars.

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    Staff

    Reviewed Sept. 19, 2025

    My experience was great...Louis answered all my questions and helped me immensely with filling out all the information I needed to enter to get approved for the program. I am really looking forward to working with National Debt Relief to get rid of my debt!

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    Punctuality & SpeedStaff

    Reviewed Sept. 19, 2025

    I spoke with Eric **, who was extremely polite, informative, and patient. I appreciated how he was determined to get the starting process done as quickly as possible without giving me the run around. I was very hesitant to step into this process, but he made it very easy and far less stressful.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2025

    Tee, the representative that I worked with was amazing. He explained everything in a personable, easy to understand way without making me feel badly about why I was calling. It's not an easy thing to admit you need help and to admit to someone else you got yourself into a mess, but he didn't make me feel embarrassed and helped me understand why he was there to help. He explained the program and why it was important to onboard and even gave examples of why it was important. He made me feel like he was there to help me, which was great. I think that the program is super helpful for those of us that get ourselves into a big mess. I appreciated his time and his efforts. He definitely did a great job and is much appreciated!

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    Customer ServiceStaff

    Reviewed Sept. 19, 2025

    Service was excellent. The customer service agent was listening carefully and walked me through the process step by step explaining all details. When we actually started the application he also reviewed with me all needed documents until I completed the application and signed all paperwork.

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    Customer ServiceStaffLoan Process

    Reviewed Sept. 19, 2025

    The representative was professional, patient, kind and caring. He explained everything in excellent detail, stayed on the phone with me through the entire process of calling my bank and loan establishment. I can't emphasize enough how well I was treated.

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    Staff

    Reviewed Sept. 19, 2025

    It was a pleasure to meet David. He did an excellent job of getting my attention and was very caring. He helped me to make the right decision about my financial status. Not only did he care about my finances but he also cared about me. I’m really looking forward to going in the right direction to achieve my financial goals.

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    Staff

    Reviewed Sept. 18, 2025

    I feel like I have been taken care of very well thus far in the process. I am still so very apprehensive of what's to come over the next 6 months. However, putting all of my faith and trust into this process and hoping Boliver has provided me with all of the information I should and NEED to know to prepare me. He has been great from the start, answering all of my questions along the way.I feel I can trust him. I still have a feeling of 'I wish I had known that' or 'I wish they had told me that upfront' - but at this point feel like I have no other option other than trusting you all with my future and giving me everything you can to help me improve upon my financial success and stability.

    I have everything riding on this. Being a single mom of 3 girls, all with high ambitions for their future - praying this is what I needed to get myself back on track and pointed towards better things. I take full accountability for the position I've put myself in, but now all of this is up to you! Please NOT do me dirty. If I truly can get my credit built back up to over 650 within 18 months by doing what you've asked; I will do whatever I can to help YOU guys succeed and get the accolades well earned

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    Customer ServiceStaffBilling

    Reviewed Sept. 18, 2025

    When I called National Debt Relief, I did not know what to expect. The representative, Aaron was very thorough in describing everything to me that was going to take place. He made me feel very comfortable and reassured, and when all was said and done, I knew I had made the right decision. It was a wonderful feeling to know that my monthly payments were going to be lowered. And even more of a relief that I would not have to file bankruptcy. I highly recommend national debt relief.

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    Staff

    Reviewed Sept. 18, 2025

    For the moment, I'm feeling very positive with this new opportunity and hope it all works out for the best. Had my doubts but decided to comunícate and it has been a wonderful experience, especially the advisor, Ciao **, very talented and helped me out through the whole process. Thanks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2025

    The help over the phone was really good. Explaining every detail and guiding me through all the paperwork. It never been so easy and so quick and in the end saving me thousands of dollars. Going to be able to pay off everything in 4 years or less instead of 54 years. Can't wait to get debt free and enjoy life again.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2025

    I was contacted by Nikki and she was so good to accommodate my She request to schedule the phone call to after work where I had privacy and no distractions. She was kind and answered all my questions and less stressed and made me feel comfortable. She represented your company fabulous. Sincerely, Debra

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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