National Debt Relief Reviews

Daytona was a great help and made me feel comfortable about my decision with you guys.

TyJay was patient and understanding; he helped me with everything. I give him 5 stars.

When speaking with Desirae on 9/14/26, was had to concentrate on what she was saying over the kids yelling and playing in the back ground.

So far, so good, amongst all the good experiences I had so far, one thing that I can completely say, they have some of the greatest customer service I've found in quite a while, this is one of the best decisions I've made this year, very satisfied.

I had the best experience with Ashley today! She cheered me on to my debt free future! Ashley was very knowledgeable and super friendly and also caring. I appreciate her excellent customer service.

My consultant was very knowledgeable and made sure he answered any questions I had and gave me direct phone number should I think of any questions or if questions came up during any of the processes. Reviews I’ve read thus far have been mixed but feel like I have their support so far in getting me back on track so I don’t have to consider bankruptcy.

Curtis ** was extremely knowledgeable about the company policies and how its works, he definitely had all the patience in the world for me since I'm not to tech savvy. Thanks again.

I really recommend this company; they really helped me and answered all questions and concerns that I had. Gave me the tranquility that I needed.

My review went well. The person was very understanding, nice, and helpful, and he’s just a nice person.

So far, this program has helped me so much, in the short time, I've been a part of it. I tried to negotiate with my creditors. Before on my own, and they were not open to it. I looked into this program and I'm very pleased that it's helping me get out of debt. And I'm not struggling to do it.

Wow, I was really impressed by the service and the quality of the work—and the way they helped me.

I had a nice experience even under the condition of why I needed help.

Was excellent experience, they know what they doing, I hope they can help more people.

Your support person Donterri ** was very friendly and familiar with your program and my needs. He politely walked me thru everything I needed to know and established my first payment date in October 2026 and runs thru 2029. We did enjoy sharing a few laughs along the way thru the easy sign up procedure.

I have a good experience. Clarence walked me through the whole process. It was pretty easy. Just a few hoops to jump through.

I received great service from Karl ** in regard to my financial stress. Mr. ** went above and beyond to help me get my debts lowered and organized to make payments I can afford. His professional attitude as a people person, and expertise in the knowledge of financial problem resolutions were demonstrated above and beyond what I had expected.

My experience as a new customer has been very positive and the representatives have been extremely knowledgeable, friendly and professional. I highly recommend this organization.

They were so very quick and informative. At a time of despair got me help within minutes. Thank you.

Diallo ** was absolutely amazing. I was very nervous about this process but he was patient, professional and knowledgeable.

I was very impressed and thankful with how upfront everyone I dealt with was. After having a bad experience with a different company, I was quite leery. But, I was reassured through every step that everything was being presented upfront and I would NOT get any surprising added costs. I appreciated that more than you know.

Working with Manny ** as a representative was excellent. He was excellent and professional and he recommended the best way to help and solve my problem.

Great customer service and extremely professional service on a personal basis.

I love how Rick helped me out very much. I hope you have a good one.

The person who helped me was very understanding. Worked with me to get in the program.

NDR appreciate them so much. Amazing experience. Great customer service.

Had a positive experience. They were knowledgeable and very good at their job.

Very helpful explanation of the process and program explains well.

I had a great person help me. I was scared and shameful calling and Tarez he made me feel so comfortable. He helped me to feel like this was a positive system.

I always know I can count on the people at NDR to be thoughtful, courteous, and understanding. I’m excited to be resolving my debts with NDR’s help.

They were very helpful and took the time to explain everything.

The best debt relief company!! They are amazing to work with. I feel blessed to have found them. I would only recommend them!!!!

Everything was explained well. Waiting on one more debt to be added onto my account. Hopefully the last debt will be added to my account. If it isn't I may have to withdraw from the program.

My wife and I really appreciate the assistance from the staff as to answering questions and how to proceed.

Working with Mike K. made the experience a little bit easier. He didn't make me feel like a deadbeat or a failure. There was no lecture about how and why I got to the point where I needed NDR's help. He was understanding and very patient with me through the setup program.

I had a great experience. At first I thought it was a scam but Mr. ** went through everything detail after detail to help me understand everything better & a more better future for me & my son. He was very professional with everything. Also stated if I have any questions I could call or email. This was a great experience for me. Again I feel really good making this decision clearing my finances with this choice.

They have helped me in the past year to reduce the debt I have incurred and are very responsive to my questions.

Everything was explained to me clearly with transparency.

Not much to tell. To early in process. Everything went smooth during enrollment and acceptance into the plan. Just waiting to get first deposit in at end of this month.

My experience with NDR has been everything I expected, and more! The peace of mind cannot be overstated.

The young lady that handled my case was excellent, she was very thorough and I was never lost within anything she explained to me.

I honestly give this experience a 10. I enjoyed talking and working with Brandon **. Brandon was very patient with me and helped me do things that I never did before on my phone. National Debt Relief will be spread by my mouth to all my friends and neighbors that need this kind of help.

Very good agent, efficient and resolved my concerns

Just recently got approved for this program. So far, the gentleman that did everything with me by phone was professional and very kind and pleasant to talk to. He explained everything step by step and made it a nice experience.

George is awesome and very helpful. Thank you. And was very professional.

I had a great experience. The representative, Sandy, was great and helped me through the whole process.

Agent Jack ** was very thorough and very clear and many times repetitive because of my questions. This was, to me, God-sent! I'm so grateful that you reached out to me via email because I wouldn't have ever thought searching for such an agency!

Great to work with and they have great customer service. Very understanding and will work with your personal situation.

It was explained to me in words that I could understand. Very thorough.

The agent was very kind and took the time to work with me to understand my situation and came up with a workable plan that gave my wife and I hope of getting out of debt.

I turned to NDR because I, sadly, was lost in my debt. It wasn't a really large debt but on that 'fixed income' it became overwhelming. I can now see the light at the end of the tunnel and I feel that my burden is being helped greatly. The kindness I felt from Randy was emotionally felt to my bones. He answered all of my questions and went through the whole process with me with great patience, as I am somewhat computer illiterate, at my age of 78. I am assured the all letters, phone calls and threats are stopped, and they have been. I just had a follow-up call from Christian and she simply called to make sure I was comfortable with the program so far. These wonderful people are making this journey great. 5 Stars

Awesome service and I should take this chance more early. 😀

I worked with a sales rep whose name was Norman **. I had hemmed and hawed for months about calling National Debt Relief. Norman spent an enormous amount of time with me, walking me through the ins, the outs, the highs, the lows. I'm sure he could tell I was on the fence. Over the years, I have dealt with many a salesperson for one reason or the other, but never had anyone as kind, thoughtful, and patient as Norman. He clearly understood my hesitancy. He was very reassuring about the program and my reluctance. At the end of the day, I signed on the dotted line because I do need help and look very much forward to that day when I receive the email stating "paid in full" by NDR.

So far my experience with Nation Debt Relief has been great. My representatives Ijeome has answered all of my emails and questions in a timely manner. Each time another question came to mind she was on it. I appreciate the personalized attention she gives. I would recommend their services to everyone i know. The plans work in my favor and save me so much money on a monthly basis. I got off the phone feeling relieved and like I can manage my life again.

My experience was great. Ryan was very helpful and made sure I understood what he was explaining. He even asked if I had any questions?

Jenna ** is amazing. She was extremely helpful when I was unsure if I was ready to start debt consolidation. Jenna definitely has knowledge in the business and has great customer service and insight.

The person was very helpful and polite, and helped me a lot.

I had a great experience as I went through enrolling with NDR. My first experience with the program was with Justin, who was very accommodating when I needed to reschedule our meeting. He explained things thoroughly and was a joy to work with. I don’t remember the name of the gentleman I spoke to when I was ready to enroll- but he was nice as well. It was the same info I had received from Justin so we didn’t need to start over. Always nice when you work with a company with good communication!

I am very disappointed in this company. I signed up with them and then received a phone call from another debt relief company that gave me a better deal. Lower monthly payments and shorter period of time to pay. I immediately called National back to explain the situation and ask them to refund my $280 that they already took from my bank account. I spoke with many different people there including a supervisor and was told I would receive the entire $280 in about a week. I was happy to hear that and figured one week wasn’t so bad for a lot of money - seemed fair. That was a week ago checked my bank account and received a refund of a little over $240.

Thoroughly professional and patient. Am grateful to be back on the road to financial solvency

My experience with your representative Pablo was amazing. He did a awesome job explaining and setting up everything with me. Thank you so much.

The person helping me made the process easier. He was able to answer all my questions.

I started with five creditors in the program, with a total enrolled debt of $36,347.00. I removed two creditors from the program, which left me with a total enrolled debt of $21,008.00. From my experience, this program is not designed for people who have good credit and high FICO scores. In my case, 750. In my case, all my creditors were paid on time. But one home repair cost for my parents' home put me in a financial bind; with me on a fixed income, the payments became harder and harder to keep up. But with this program, it requires you to be 3 months behind in your payments to allow NDR to negotiate your settlement. I was told that my FICO scores would drop, but not badly. Before the process was completed and within one year they had dropped from 750 to 565. I was devastated by it!!!

The agent who contacted me from National Debt Relief, was amazing. She was very knowledgeable, patient and extremely helpful. I left the experience feeling well taken care of. She was the best of the best!!

Excellent experience with Michael. He was very knowledgeable, kind, courteous and patient.

The process was much easier than expected and the help received took so much stress off. Would definitely recommend and have recommended National Debt Relief to my family and friends.

I was drowning in debt, and I didn't want to not pay. I also didn't want to file bankruptcy. I know people have used National Debt Relief, and I thought it was the right thing for me. They have a name too and I've never heard anything bad about them. Signing up with them was easy. They explained things to me, and it worked just as they said it was going to. The customer support has been excellent and I like their accessibility. They're stateside and I don't have to worry about accents and not understanding people.

I was helped by a young man who took care of my issues.

This company is a scam. They will do nothing but steal your money. 10 months in the program and they settled with 2 accounts only and they stole $12,000 from me. DO NOT do business with this company!!!

The representative was knowledgeable and took the time to explain things to me!

Jenna was so kind and took a tremendous amount of time thoroughly explaining all of the different options available to me. I felt that she took great care to understand my particular situation and then gave me the time I needed to come to a decision. Once I decided she made sure that I completely understood the process and answered any questions I had. She is a great asset to your program. She mad me feel 100% comfortable and supported with moving forward. By the time we were done I felt like a great big weight had been lifted off of my shoulders!

Excellent customer service. Easy to understand. And quick and easy process.

I started out with $15,000 in debt. I was quoted with a monthly payment plan of $281.00 a month. They came up with this figure. After about almost a year into the program, I see hidden payments above the $281.00. Over $800.00 being paid out to 2 creditors above the $281.00. I kept telling them when they called that I was not going over the set monthly amount and I got this tele-marketer type of person push for a loan to cover the $800.00 plus. They DO NOT fight to get the amount down from the creditors, but simply agree with them. NOT WHAT I SIGNED UP FOR! Accounts are going into collection, which they were suppose to stop. Not happy at all with the service I'm getting.

They did me major service in my life-financially. I feel blessed.

I was down on my luck because I had a bunch of debt from loan places. So I started looking up ways to make it better and National Debt Relief saved the day and made my life much easier. I went from paying 1800 a month on loans to just 360 a month by using national debt relief.

I had 11 credit card and frequent offers to increase limit or get another card at same banks. Was paying more interest than on my bill each month! I received an immediate phone call from my online attempt to find the best debt relief. From National Debt. My questions were answered satisfactorily and I sign up same day without hesitation. I feel that I have help that I need. Takes a little longer to start the program but it’s okay.

Great help with all my extreme credit. Very happy with service and experiences.

Very helpful when life seems very dark and hopeless.

Really grateful with agents. With attention, care and companion in every step.

The woman who talked me through it was amazing -- Empathetic, knowledgeable, respectful, focused, kind -- and spoke perfect English that I could easily understand! My previous debt relief adventure was the opposite. Every customer service person spoke a heavily accented English that also meant they did not recognize or respond to things in ways that were relevant or understandable. The premise they operated on was not explained fully and I spent way too much money getting way too little pay-down on my debt. Yay for NDR!

It's very amazing and wonderful experience talking to Ms. ** and Mr. ** because they help me from ruining my life because of this overlapping debts and credits. Now I can breathe peacefully with a fresh air everyday. Thank you so very much...Wanting for sure I will recommend National Debt Relief to my co-worker who are also like me... Your ratings is not only 10 for me. Is 12.

I am pleased with the information and help given, all my questions were answered. Arrangements made that will help with my debts.

Sean explained the program so I could understand how it works. This is such a relief. Now maybe I won’t be scrambling for pennies at the end of the month! I was so afraid of scams as we have been scammed before!

I need to see that some accounts have been paid. I have received notices that I am to make payments on accounts that I thought were paid by you. I had a very good visit to start this debt consolidation with Matthew. I would like to know that the ones listed have been paid. I will be very happy once I see that some creditors are paid. They are notifying me to make payments. So far & have not received anything that's been paid, except a listing from you of you you got them to discount a lot to pay. Now I do not find the listing.

Josh was great! He was so very helpful and patient. Thank you.

My experience was the best. That guy helping me a lot; he was great. He explained everything to me perfectly.

Deborah **

I appreciated my time with Shantell, but I did not think she provided as much upfront instruction as I would have liked. It seemed like she was not as well coordinated with the instructions I needed, like for instance, how to make a good signature. I was somewhat embarrassed with my tiny signature.

I am very happy, the way they helped me. Thank you for your support.

This is a wonderful program. Owen talked me through everything, answered every question, and had the utmost respect.

Information from the gentleman was clear and easily understood.

Very informative on what National Debt Relief does, how the payments work and they made it fit within my budget.

This is not what I wanted, but I knew I had to do something to get out of debt. I think this is also expensive. Hopefully I will get to pay it off early.

Friendly service. So understanding and empathetic.

I am just beginning with this company. But the person that answered my call answered all my questions. Which put me at ease.

Very good and very knowledgeable. Would recommend to anyone.

Very well at explaining and call back and setting up at my details and explaining everything.

Spoke with Ms. Veronica and she was super helpful and gave me a lot of insight on how this process works as I have never done anything like this before but she was there to help me understand what they did and how things work going forward.

I have put this off for personal reasons. Anthony M. was very helpful. Stayed on the phone long after his normal day. He helped me understand what needed to be done. I think I will be able to sleep now.

Each associate was very knowledgeable and answered every question and addressed every concern. From the first contact and initial contact each associate was friendly and caring. Delivered all information clearly and ensured I received and understood the whole process.

The process to when getting set up was fast and seamless, the debt specialist was very knowledgeable and explained everything fully. The only thing I would say I dislike is having to speak with a different person, I would rather have one specialist I can call I have questions or need changes kind of like an account manager. For example I need to make a change recently and I would have rather spoke the same person that enrolled me but I ended up getting transferred to another dept explained what I needed to that specialist, emailed her my documents then received two emails from two different specialist saying “I’ll be your client success champion” so in total today I spoke with five different people just to make a change, which was exhausting and can be repetitive. Also now I will have to speak another specialist just to confirm the change. Other than that the program so far seems okay and effective, I just wish there weren’t so many eyes and hands accessing my account.

The customer service rep I talked to was very friendly and helpful. She answered all my questions.

We like as the specialist give us a support about the application and patient care he had to explain us how does work debt relief the benefits and savings we gonna take on future. We like it. Thank you right am feeling happier now.

Very helpful. Very nice phone call. Pleasant and courteous.

Upon discovering how much credit I have found myself in, I decided to contact National Debt Relief to inquire whether I would qualify to get into their program. When I called them I was greeted by a very professional Customer Service personnel. After explaining my situation I was treated respectfully with concern to help me to become approved for the program. After approval I have peace of mind. I received my copy of the contract and payment schedule in a very timely manner. I highly recommend National Debt Relief.

I appreciated Rose's patience, through explanation and walk thru e-sign. She was kind answered my inquiries. She is an exceptional employee in my book. I am very happy with the results. Thank you, too, to the underwriters.

In the past week, I have been approached by several lending institutions. The only company who was represented by a person of obvious integrity was National Debt Relief. Byron ** took the time to understand my situation and created a plan uniquely designed to help me build a cushion while simultaneously paying off my debt. Never doubt the power of personal concern in helping someone choose their best option; it is ultimately the only criteria that matters.

The process was very thorough as my counselor pointed out every step that was to be encountered after our phone call. I have to begin this three-year journey, but I have hopes that my out outcome will be better than what it is now.

I was amazed on the whole Staff that they were on the Ball with my needs for a loan.

Not good. I HAVE NOT BEEN TAKEN CARE OF AS PROMISED BEFORE I WENT INTO THEIR PROGRAM.

My experience with NDR has been an excellent experience for me. I understood everything step by step. I would love to give Jessica a special thanks for giving me the most excellent customer service care. She’s the best !!! Thanks to Jessica for making this happen for me. Such a life changing experience.

My agent was patient and polite and explained every step of my application. I stopped him to ask question if I didn’t understand and he answered, ask if I had questions as we went on, great advise.

If everything was as good as the Service that George gave me on Sunday, I would’ve given this five stars without even hesitation. But I had to add a creditor and nobody seems to be able to figure out how to do that and how to open an attachment to my email. Furthermore, the lady that I spoke with today never called me back. She said, "I’ll call you back at 2 PM" and my phone never rang and I sat by it the entire afternoon. She kept saying she not receive the attachments and so I contacted George who said there’s nothing he can do with it anymore for me to call back. Well, this is a real inconvenience to me and I’ll call back tomorrow but I’m very irritated. I spent 45 minutes on the phone with this lady this afternoon who could do absolutely nothing for me plus cannot honor her commitment to return my call as she prompted to do so she could go to lunch.

On Sunday afternoon I happened to be browsing through my phone. And happened to see the information for the National debt relief program. Was thinking if I should call or not or just close the phone. I was very glad that I did fill out the information and Mr Luis called back and we took it from there. Was very happy that I didn’t hang up.

The agent was very polite and willing to help me out. I rambled a few times about my circumstances but she did an exceptional job at not only sympathizing with my situation, but staying focused on the task at hand. She helped make me feel that as dire as my financial situation may be, this is the best option to get the train back on track.

I like how the agent gave great information explaining the information. She helped me get on the right track. She seemed concerned of my needs.

So I am a 72 year-old woman, I have been paying on my credit cards, but it had gotten to the point where it’s not enough. I can’t see any thing going down or any happiness in my life. I had National debt Relief on my mind for a while, and I finally picked up the phone and called them. What a relief of my mind when I talk to the customer service rep, she understood my situation. Ask me for all my information I gave it to her, and I just felt all the heaviness lift off my shoulders. Best decision I’ve ever made.

I had a great experience working with Eric at National Debt Relief. From the very beginning, he was incredibly patient, professional, and thorough. He took the time to explain everything clearly, answer all of my questions, and make sure I had all the information I needed before making any decisions. What I appreciated most was that I never felt rushed or pressured. Eric was understanding of my situation and made what could have been a stressful process feel much more manageable. He was knowledgeable, patient, and genuinely helpful throughout the entire enrollment process. I’m very grateful for Eric’s help and for the way he handled everything. He is a great representative for National Debt Relief, and I would absolutely recommend working with him!

Very good, knowledgeable, very helpful, and very friendly. I really liked him.

My experience with National Debt Relief was great; they are so easy to work with!

⭐⭐⭐⭐⭐ I recently enrolled with National Debt Relief because I was dealing with a significant amount of debt, around $70,000, and it was becoming very difficult to manage everything on my own. I decided it was time to take action and find a structured way to work toward becoming debt-free. So far, my experience with National Debt Relief has been positive. The enrollment process was straightforward, and the team explained the program and what I should expect moving forward. I feel relieved knowing that I now have a plan instead of continuing to struggle with my debt without direction. I understand that debt relief takes time and that there are risks and responsibilities involved, but I’m hopeful that this program will help me get back on track financially. I’m looking forward to completing the program and getting closer to financial freedom. Thank you to the National Debt Relief team for helping me take the first step toward a better financial future. 🙏

My signing up with Randall C. went well. He showed patience and was very nice. My welcome call with Amanda was very helpful positive and a true blessing. She answered the questions I had and let me know that National Debt Relief was there to be supportive and helpful.

Plan was described so that I completely understood. Richard answered all my questions. Made the process easy!

Since I am working with NDR I have a better understanding how to manage my money better.

Great customer experience, honest about my situation, how I would fare much better going through the program rather than spending 100k of interest trying to crawl my way out of it. I’m confident I’ll be in a much better place when I’m through the program.

I was very hesitant and nervous about taking on a debt management program, but I knew it needed to be done. Shawn ** gave me so much peace of mind going through the whole process and was very knowledgeable and helpful as he guided me step by step and explained everything in thorough detail. I feel as though such a weight has been lifted off on my shoulders and am hopeful for the future as I work to build my credit back up.

Excellent help! Answered all my questions and was very nice. Made the experience so easy. He walked me through the whole process! So glad I chose this debt relief company!! I feel a huge weight off my shoulders! Thank you, Lance!

Had a very great experience with Leo **. He's very patient and makes sure you understand the program. I would definitely give Leo the best review and recommend him for sure. Very pleasant guy.

Very happy that my accounts are getting paid and at the end, I will be debt-free.

Excellent service! Daniel **, was polite, very succinct in his explanation of the program. He explained everything I needed to do and walked me through the application. I now feel confident that everything will be taken care of! Great job!

Very helpful, I'm not working and it's a big help, for me and my familia. Thanks.

Person I spoke to was very helpful! He explains everything to me in detail and found me what best fits my budget.

Original was set up with two different amounts even though I showed lower amount. Then it was set up at the higher amount and biweekly instead of semimonthly and now it is still too high and forty five months instead of forty eight months.

It was so much better than expected on the phone and customer service came up with solutions and really helped me consolidate debt to a fraction. What a relief after that I could have gone into years of paying and this will help me so much.

Once I made up my mind, the process was very easily managed over the phone.

10/10 would recommend!! I can honestly say Christopher ** has been one of the most knowledgeable and patient customer service reps I had dealt with in a very long time. Every question we asked he was prepared for and he took his time to fully educate us one each step of the process to make sure we fully understood what was happening along the way. If Mr. Christopher is any representation of your company and customer service team as a whole I will wholeheartedly recommend your company to anyone I know that is having similar issues without a second thought! With his clear and concise communication and kind hearted nature I truly felt comfortable and like he had taken great care in trying to get us the help we needed.

Roccio was very nice to talk to, he knew everything I was wondering about. He has a lot of Knowledge and very serious to make you feel important. I would recommend him to anybody else will sign up for National Debt Services.

Calvin ** was very knowledgeable, professional and made me laugh when I was feeling very down. All representatives should have these qualities. He made the process easy and understanding. I give him 5 stars.

My agent was very understanding while they were good in response and quick as possible. I appreciate the help so much!

Ms Kim ** is rated a 10, she is very professional. I got a message from Reach saying I was turned down because of bad credit, I need to know if I am denied so I won't be late paying my bills.

Lisa was awesome to work with. She stayed on the phone with us. Tell you had a payment we was comfortable paying. Thank you Lisa.

Exceptional. Simon ** was thorough and very professional. When I graduate from the program my experience will be life changing. My experience was simply the best of the very best! Thank you.

Agent understanding and sensitive to my situation. Did have to add funds to my account to accept debt offer.

I am so glad we made this agreement about my finances. You took a big boulder off my shoulders.

Very nice. Very easy to understand and willingness to help.

Our representative explained the whole process to my husband and I and he was very clear and understanding of our questions. If you find yourself in a position of debt I recommend National Debt Relief programs. They are the best.

Helped me and my boyfriend get the help that we needed and helped us get out of debt.

It's been a few months since I contracted with NDR. The results are trickling in. 6-7 settlement agreements so far. The twice monthly fee is a bit much but that's what it takes to get things done. It's still not as bad as the $1000 monthly for tax relief services. Good communication and access via web for current status.

National Debt Relief offered us real solutions for our debt and made us confident that our debt wasn’t going to be the end of us! I recommend them to everyone now!

Amanda was very professional. Everything was good, right to the point. Everything was explained perfectly, excited to go on this journey.

I am really glad that I finally decided to do this because I have been holding on this for a long time. Also, I can feel really relief that some of my debts will be paid off. Another thing is that I thank Janelle ** for all her help guiding me through this process. I cannot wait to see the outcome of this process and to see how it goes. On top that I heard so many good reviews about National Debt Relief and that is why I decided to go forward and apply to this program.