National Debt Relief Reviews
Overview
National Debt Relief has an average rating of 4.9/5.0, based on 55,730 reviews.
Staff
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
3018 recent reviewers mentioned National Debt Relief's staff. 99% were happy or satisfied with the staff, ranking National Debt Relief 3rd among debt settlement companies on our site.
Process
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
1455 recent reviewers mentioned National Debt Relief's process. 99% were happy or satisfied with the process, ranking National Debt Relief 2nd among debt settlement companies on our site.
Transparency
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
1219 recent reviewers mentioned National Debt Relief's transparency. 99% were happy or satisfied with the transparency, ranking National Debt Relief 3rd among debt settlement companies on our site.
Customer Service
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
1153 recent reviewers mentioned National Debt Relief's customer service. 98% were happy or satisfied with the customer service, ranking National Debt Relief 2nd among debt settlement companies on our site.
Price
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
170 recent reviewers mentioned National Debt Relief's price. 95% were happy or satisfied with the price, ranking National Debt Relief 4th among debt settlement companies on our site.
What’s Web Consensus?
We gather and analyze all online reviews about this brand, so you can see the full picture in one place.
Log-in or create an account to get access to what 55,730 reviewers said about National Debt Relief.
Staff
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
4863 recent reviews we have found on the internet mentioned National Debt Relief's staff. 99% were happy or satisfied with the staff, ranking National Debt Relief 6th among debt settlement companies on our site.
Process
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
1983 recent reviews we have found on the internet mentioned National Debt Relief's process. 99% were happy or satisfied with the process, ranking National Debt Relief 5th among debt settlement companies on our site.
Transparency
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
1727 recent reviews we have found on the internet mentioned National Debt Relief's transparency. 99% were happy or satisfied with the transparency, ranking National Debt Relief 7th among debt settlement companies on our site.
Customer Service
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
2056 recent reviews we have found on the internet mentioned National Debt Relief's customer service. 96% were happy or satisfied with the customer service, ranking National Debt Relief 4th among debt settlement companies on our site.
Price
- Lowest Brand
- Industry Average
- National Debt Relief
- Highest Brand
- Jul
- Aug
- Sep
- Oct
- Nov
281 recent reviews we have found on the internet mentioned National Debt Relief's price. 91% were happy or satisfied with the price, ranking National Debt Relief 4th among debt settlement companies on our site.
What’s Web Consensus?
We gather and analyze all online reviews about this brand, so you can see the full picture in one place.
Log-in or create an account to get access to what 5 reviewers said about National Debt Relief.
Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About National Debt Relief
National Debt Relief is one of the largest debt relief companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible. National Debt Relief debt coaches work hard to provide experience and proven results through education and individual customer care.
Pros & Cons
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Will need to pay percentage of debt settled
National Debt Relief Reviews
Filter by Rating
- (47,985)
- (5,365)
- (1,334)
- (582)
- (464)
Popular Mentions
- 4,568,019 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,568,019 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 30, 2024
I was in a tough spot financially. I heard about NDR before and I figured it was a good alternative to consolidate my debt into one monthly payment. The enrollment process was simple. I filled out an application online. They asked me about any remaining balances I had on delinquent accounts or accounts that I had. Everything was positive. They were clear about each step and how it would work and didn't really have any questions. Everything's been great. Everything was drawn out for me. The payment schedule is always on point. They made an effort to constantly ask me if my financial situation had changed so as to not leave me with less than I could afford to pay. Their program works. I finished paying off my debt sooner than later.
Reviewed Oct. 30, 2024
He was incredibly patient with all the craziness going on in our lives from when we first looked into the program and getting us through. He made it simple and helped us understand. He gave us grace when we felt embarrassed for feeling like we failed. Glad to have been able to work with him.
Reviewed Oct. 30, 2024
Signing up with NDR was very easy. They were very helpful. Any time that I had a question, they were quick to respond back to me whether it was a phone call or an email. The program worked very well for me. They helped me lower my debt and to pay it off faster than we thought it would. Their site was also very easy to understand and to keep up to date on where you were at. You got to watch everything that was paid off, or the percentage paid off. It's been a great relief for me and the family to get out of the burden of debt and to get back, not owing anybody anything.
Reviewed Oct. 30, 2024
I was in some deep debt and I needed some help. I came across National Debt and they were there to help me. I've talked to several other people and National Debt was the one that was willing to work with me. They helped me get out of debt with my loan companies. When I called, they were really good and helpful people. I had no problems. I'm out of debt now and I'm doing a whole lot better. I am grateful for their help. I was very satisfied. I would recommend them to my family and friends.
Reviewed Oct. 30, 2024
I forgot his name unfortunately (I'm bad with names), but the representative I spoke to was professional, patient and kind. He walked me through to process of consolidating my debt step by step and I didn't feel judged or criticized by him. He came across as very understanding of my situation and I feel really happy about my decision to finally tackle the debt that's been looming over my head for 2 years.
Reviewed Oct. 30, 2024
I worked with Nita who was incredibly kind and patient. She answered all my questions and explained everything thoroughly. Nita a personable and relatable without judgement putting me at ease and assuring me that NDR would help me through this debt period and learn how to better plan saving. The process of inquiry online was extremely easy, and I received an email and phone call from Nita right away. The quick follow-up helped me from losing motivation. With Nita's encouragement, we made it through the process even when I had to edit one card. Nita make the correction quickly without making it seem burdensome to do so. I felt relief when we were finished and approval for the program came through.
Reviewed Oct. 29, 2024
My experience was great. An Ray was very nice and so very helpful to us. He explained everything perfectly. I would recommend this to anyone that has had hard times come about. You all are awesome. Thank you so very much. We appreciate you all. Brighter days are ahead now.
Reviewed Oct. 29, 2024
My experience was very smooth and detailed. My provider was so thorough and answered all my questions with great knowledge on the subject. I’m very happy with the experience and feeling confident in moving forward with the process. The app is easy to use as well and I feel well informed.
Reviewed Oct. 29, 2024
Colin was reliable, courteous and knowledgeable and friendly. I would recommend to all I know and your service was outstanding. I am sure glad that I found this service, it was a lifesaver. Keep up the good work. Thank you so much for all your help in resolving my debt, I really appreciate it.
Reviewed Oct. 29, 2024
Talking with Paige was plain and simple. Nothing was complicated and hard to understand. She walked me step by step through my decision and made sure I understood what was happening. I feel I can see the light at the end of this financial tunnel I find myself in. Thank you National Debt Relief for your assistance.
Reviewed Oct. 29, 2024
I highly recommend National Debt Relief. I didn’t know what to expect when I called and frankly was a little bit nervous. Any concern I initially felt was unwarranted. Andrew was professional and very well acquainted with the available options. He walked me through the process and set me up with the option that was best for my situation. Best of all, he was able to answer all of my questions.
Reviewed Oct. 29, 2024
My experience with Cole ** my representative, was very smooth. He initiated the process on a Sunday which I was surprised anyone was available. He definitely got me through the process on the same day and it brought a huge relief that we may not need to file for bankruptcy.
Reviewed Oct. 28, 2024
I was helped by a very pleasant representative from National Debt Relief. My experience in working with Mr. Steven ** was very calm and comfortable. Mr. ** explained things in a way I could completely understand and stopped to answer any questions I had. I am excited to get started with this process.
Reviewed Oct. 28, 2024
Using National Debt Relief was simple. I had two loans that were almost on finance company charges interest rates. I had two credit cards NDR made into one payment. Their customer service is top-notch. I never had to reach back out to them for the second time, like, "Hello, I wish somebody could respond." The rep would respond quickly. If I emailed later in the evening, by morning, I would have an answer. Even after he left or changed positions, the person that backfilled that spot was the same. If I reached out just to their straight customer service, they were very responsive. They're very hands-on. When I did my payment, they figured what I could afford, taking out my living expense. I was shocked because it was 113 every two weeks. I took it biweekly so it didn't miss. It's not like missing 400 every paycheck.
I have an account and watch it on a dashboard. I could watch my account and I could say, "It only takes this much to pay this one off." I would contact NDR and say, "I've got $304 in there and it's only taking $200 to pay them off. Can we go ahead and just scratch them off the list and then start from there?" They would do that. They could move it around if something happened.
NDR would also send an offer to me. As the offer would come up, they would say, "Do you wanna do this, yes or no?" And I would settle it. They would take their fees. But as I watched mine, so instead of paying off in September of this year, my final payment was in June. I had three months with no payment. It just ended. One thing I didn't realize was I just purchased a home, but when I went to do that, the rep said National Debt Relief was on my credit report. I didn't realize that utilized some of my credit. I had to make sure that those creditors reported until it was finalized, make sure that they would update and report it. They showed me as a negative. Even though I paid it through NDR, it was better if I could put an explanation out by it so they couldn't count that mark against me every month. That worked very well.
I learned how I could pay biweekly and pay off much quicker. As I started doing this, I also had a car loan. I set it up on biweekly. My car loan was paid off earlier than I thought. It was just six weeks. It was six more weeks payments of me of every other paycheck to whatever. That made a huge difference. I would highly recommend NDR to anybody.
Reviewed Oct. 28, 2024
I rarely get any information about what is happening. I expected more from your service. I'm paying over $280 a month to settle my credit card accounts. It would be great to have more information about what is happening. I have received, I think, 2 settlement offers by email. I'm sure I have paid more than a thousand dollars to the service. One of my charge accounts told me they have not been connected with. Your service told me they have been contacted. So, who do I believe?
Hello,
A member of our client success team will be reaching out to address your concerns and answer any questions about your program. In the meantime, you may give us a call directly at 888-660-7427.
We look forward to speaking with you.
Sincerely,National Debt Relief
Reviewed Oct. 28, 2024
The person I talked to at National Debt Relief was super helpful and made the whole process easy and explained how everything worked. It was much better than the situation that I was in with paying my minimum payment dues and trying to keep my head afloat on my credit card bills. We would reroute the whole communication part of my debt collectors to National Debt Relief. In the meantime, I would pay into a dedicated savings account that they would use to help settle the debts hopefully for less than I owed.
National Debt Relief has the best customer service. Their customer support deserves a gold star. I had one bad experience and it was frustrating. But as soon as I called in after I had the bad experience, they fixed it. They took responsibility for it and made sure that everything was better. I graduated, so that's fantastic. It helps me consolidate all of my payments into one, and a lot less than what I made on the minimum payments every month. It freed up a lot of my finances to go towards bills or if I wanted to treat myself, I had the money to do that. It changed my life because I stopped relying on credit cards and money that I didn't have.
Brace yourself for a complete mindset change because it does turn your life upside down when you go from relying on credit to managing your own money and making sure that you pay down these bills. It is a mindset change, but at the same time, it's a good one. I would 100% wholeheartedly encourage you to make that switch. It has made a huge impact on me. I learned how to use the money that I had currently and to be careful of it. It taught me a lot about responsible spending. I've already recommended NDR to friends. I have talked to them up to other people that I've told about the program and told them how it changed my life.
Reviewed Oct. 28, 2024
Mr. ** was very patient with the interview, helpful and understanding. Glad to speak with him. Made me feel there hope and there's is..I feel comfortable with my decision.. I will refer clients to debt relief for a interview. Maybe you guys can help them also.
Cedric
Reviewed Oct. 28, 2024
Very professional and empathetic representative. She listened to my problems and offered help and explained right on the spot what National Debt Relief could do for people like me. She proceeded to interview me and explained what to expect in accordance with their established procedures of which I had just started to comply with her guidance. Will have more to say when everything is completed and results are in!
Reviewed Oct. 28, 2024
Ben was absolutely amazing and walked me through the whole process spending 1.5 hours on the phone with me ensuring that all my questions were answered and I fully understood how the program works. If you have any questions as to whether this program is for you call and get more information!
Reviewed Oct. 28, 2024
Was very informative. I knew nothing about financial control until now. I would recommend it for somebody today. I cannot believe it only takes 45 months to declare financial freedom so on that note thanks. You can believe I will receive a blessing out of all this. I'm running out of things to say so I'll end it here.
Reviewed Oct. 28, 2024
Mr. Joe **, on behalf of National Debt Relief, was very attentive and patient throughout the entire process. I was very satisfied. He answered all my questions and patiently explained all the details of this new path and the steps to follow to avoid falling into debt again. I am very grateful for his help! I highly recommend this company if you need help with your credit card debt.
Reviewed Oct. 27, 2024
Mr. Collin ** was outstanding in explaining how the program works, why it works and what to expect. For my particular situation there was no better option to become debt free. Didn't five star because I'm not at the end of the road yet. But I'm sleeping better already. Thanks. Cheryl F.
Reviewed Oct. 27, 2024
Denise was my Advisor. She explained in everything in detail. She is a very professional, helpful and considerate. She walked me through the entire Contract. And she was very patient with me. Especially when I had a hard time getting the Initials and Signatures done on my phone screen. Thank you, Denise.
Reviewed Oct. 27, 2024
My experience with Adnan was wonderful. He and I had a little trouble connecting in the beginning but it was resolved. I am hoping this will be a painless experience throughout. I am really impressed with the time and patience with the detail and instruction that was provided. I am looking forward to a smooth transition into a better like and future. This is the first time I have gone through this alone as a 78 year old female.
Reviewed Oct. 27, 2024
Amazing customer service, quick response on getting my dept taking care of and consolidated. I cannot wait to see the outcome from this and relieve some financial hardships in life. Arthur ** was incredible and I would recommend him to anyone going through this program. He was very thorough and explained it all to make you understand.
Reviewed Oct. 27, 2024
Brandon was helpful in understanding the complexity of NDR. It would seem this is a reputable company created to help people like myself that get into credit card debt. I appreciate NDR’s help as I felt overwhelmed with the debt and could not see any way out. I look forward to being debt free. Thank you National Debt Relief
Reviewed Oct. 26, 2024
I desperately needed help and the service I received was fantastic. Alex was able to get me get a plan in place and went over every step. I feel so relieved to be getting my debt taken care of and being closer to a more stress free life. My life went spiraling down this year and having someone to help me every step of the way is a relief.
Reviewed Oct. 26, 2024
My representative was very informative, nice, and explained every detail of my application to me to my satisfaction. I had a very good experience with him and thank him for his assistance with my application. If I encounter any future problems with my application, I am sure I will be in good hands.
Reviewed Oct. 26, 2024
The agent was very helpful and honest and insightful. My experience help me to look forward for getting the right track with my finances. I appreciate the agent's help and openness. I would recommend a friend. I’ll feel confident within a few years. I will get everything I needed in order..
Reviewed Oct. 26, 2024
Working with Franklin ** to get enrolled in a program that works best for my situation was amazing. He walked me through everything and was honest and caring about my situation. He told me my options and explained how each one worked. He also made I understood what would happen in the future and let me know I can always contact someone for help if needed. I highly recommend him!
Reviewed Oct. 26, 2024
Just started the process, very happy with Carl. Very informative with my program. Told me how to handle creditors' phone calls. Bank information, Help with all accounts, phone numbers, and account information. Customer service has already helped me with a creditor. I forgot to bring up in my program, Walked me thru the process page by page and made it very easy to complete, Explain the Process very clear
Reviewed Oct. 26, 2024
Very helpful and informative of the process, what to expect, and how to inquire about issues. Timely responses, and kept to the scheduled appointment times as well. Overall good experience with a stressful issue in general.
Reviewed Oct. 26, 2024
Brian ** assistance was excellent. This young man has a great future. His customer service is 2nd to no one. He worked with me and made sure I understood all that he was setting up. I am very comfortable with all he has done to set me up. This young man has a bright future with your company. He represents NDR in a 5 star way. You have a keeper. Thank him for me. Jose ** III.
Reviewed Oct. 26, 2024
I found the people I talk to very, very courteous and helpful. Answered all my questions and seem to have a lot of knowledge about every subject, I talked about and answered all my questions without making me feel incompetent. Thank you very much for all your help and understanding.
Reviewed Oct. 26, 2024
Yesterday we enrolled in the plan for debt relief. The experience was very good. It was easy and the representative (Valeria) was very helpful and professional. We receive a lot of emails with explanation of every step and what to do after each one. As of today, the experience was excellent.
Reviewed Oct. 26, 2024
Talked with a very knowledgeable person in helping me to reduce my debts. I pray that it will work out for me at this time. Hoping that this will reduce stress and debts. Sometimes it's seem like now in today living everything is getting higher and higher. Bills seem to outweigh your funds in today's living. I spoke with Lawanda, Thank you for being so patient with me and going over what and how the program work.
Reviewed Oct. 26, 2024
My husband and I have fallen on hard times and NDR has been a shining light in helping us to get ahead of the mountain we are climbing. The current state of our economy and building a home is what led to the creation of this debt. We tried to do it ourselves but we are in a financial situation where we need help.
Reviewed Oct. 26, 2024
The enrollment process was cool, calm, and easy. They understood everything. Everything was well with National Debt Relief. But I couldn't continue with them due to military.
Reviewed Oct. 25, 2024
Absolutely amazing. Walked me through every process and make sure I was comfortable in what I was doing. I would recommend this to anyone that has fallen into a hardship as I have. I only wish I had done this sooner. I wouldn’t have so much stress on my shoulders.
Reviewed Oct. 25, 2024
It was quite a confusing process for me at first due to the number of players involved, but it became much clearer once I had the time to check out the websites involved. My advisor at Turbo has been fantastic, professional and very patient to put up with my limited technical facility…Thomas **. I appreciate all the help I’m receiving to improve my life and financial situation.
Reviewed Oct. 25, 2024
I was a previous customer when I wanted to wipe out my credit card debt. Unfortunately, things happen in life that are out of my control so I came back in hopes to clear off some payday loan debt before it gets out of hand. Frank D was very sweet and understanding. He was attentive and reassured me everything will be ok every step of the way. You guys helped me once and I have all my faith you can help me again!
Reviewed Oct. 25, 2024
I had a wonderful experience with Richard, he was extremely nice and informative. He told me things that I did not realize about credit cards. He explained about how the interest rates work on credit cards. I do appreciate everything that he told me and that National Debt Relief can help.
Reviewed Oct. 25, 2024
Very helpful and friendly. My agent is Nicholas and he was very professional and precious and very thoughtful and polite. Felt very relieved and informed after talking to him. I would recommend him to anyone if I knew that they were in the same situation that pretty much sums it up
Reviewed Oct. 25, 2024
In the course of starting the process of debt relief, I was relieved to find the representative, Mr. Cristian ** competent, extremely helpful and very professional. A valuable employee to your agency. All questions were answered, those not understood were clearly explained. I would highly recommend this agency to others in lieu of filing for bankruptcy.
Reviewed Oct. 25, 2024
Oz ** was the specialist who helped us. He was very patient, sincere and understanding. He definitely was very knowledgeable with what he is doing. Thank you again, Oz. You have made our payment plans easy. Overall, it was a great and breezy experience. I will definitely recommend this program to everyone.
Reviewed Oct. 25, 2024
Very friendly, patient, knowledgeable staff. It's a process signing up, but Ellisa W. made sure I understood everything clearly. Such a relief to get help from a financial mess. I learned a lot from this agent. I should have done this sooner, rather than wait until it got out of hand. Now I can save for my retirement, instead of paying all those high interest rates.
Reviewed Oct. 24, 2024
Denise ** has been excellent in guiding me through the benefits of NDR. She is professional, highly knowledgeable, projects the correct level of salesmanship in ensuring that the program is correct for the potential customer.. I have a financial background, and Denise made the program make sense. I could not ask for a better resource. Denise is exceptional in all aspects of representing NDR.
Reviewed Oct. 24, 2024
I was so worried about the debt I was in and I knew I could not see the light at end of the tunnel. I couldn’t sleep I worried all day everyday. I would make a payment one month and the balance would be higher the next month. I just wasn’t getting anywhere and was going to be spinning my wheels for 8-10 years like this. I seen commercial about NDR and gave them a call. James was absolutely awesome. Compassion and understood what I was going thru. He was very knowledgeable and helped me thru the process. Thank you NDR. Instead of 8 years I will be debt free in 4 and they saved me 4,500.! You guys are the best
Reviewed Oct. 24, 2024
I was drowning in debt, but National Debt Relief (NDR) threw me a lifeline. Their expert team guided me through the debt settlement process, reducing my debt by 50%! Personalized debt plans tailored to my financial situation. Expert negotiators worked with creditors to significantly reduce debt. Simple, online dashboard to track progress. Regular updates and support from dedicated specialists. Huge savings on interest and total debt. NDR's team demonstrated empathy, professionalism, and transparency throughout. Their debt relief solutions genuinely changed my financial life. If you're struggling with debt, I wholeheartedly recommend National Debt Relief. Their expertise and support will help you achieve financial freedom.
Reviewed Oct. 24, 2024
Simple, easy, and humbling process. Jordan walked me through everything, helped me reevaluated my budget, and answered all of my questions. The entire process has been a breath of fresh air and something I didn't realize I needed. I finally feel like I have a financial partner instead of a my money (or lack thereof) being my boss.
Reviewed Oct. 24, 2024
Paul was very kind and understanding, as well as very helpful. I get nervous and I don't trust too many people, but he kept me engaged in conversation furthering my trust in the process. He took his time in explaining each step and answered any questions I had. He is very excellent.
Reviewed Oct. 24, 2024
I was on the phone for 21/2 hours talking to Ellisa and I couldn’t have gotten a better person to talk to. She explained everything that I needed to know and then some, couldn’t have talked to a sweeter person and had a sense of humor. I would strongly recommend this experience with anyone.
Reviewed Oct. 24, 2024
I looked up on Google "consolidating my credit cards", and National Debt Relief was the easiest to work with. I did everything online, and the program worked really well. I've already gotten everything paid off and settled. Even though I was way in over my head, it was possible to get my debt paid off. It was also nice knowing that I wasn't the one that had to reach out to all the creditors and that it's taken care of on my behalf. The only thing is that I wish I was given the option to pay everything off once I had enough money to pay them off, instead of continuing with a payment plan. However, when I wanted to pay everything off in full, there wasn't any push back. I reached out and they ended up paying everything off in full.
Reviewed Oct. 24, 2024
My debt specialist Jason ** was very helpful and did not make it where I could not understand. He was kind and understanding and extremely patient. Mr. Jason was very knowledgeable and answered all of the questions and concerns that I had before moving forward. I would recommend these interactions to anyone.
Reviewed Oct. 24, 2024
When I was complaining about my credit card debt, a coworker asked if I ever heard of National Debt Relief. I googled and read all the ratings. I wanted something legit and went with them. I was hesitant at first but after the security part, it was really easy. For every question that I had, I would give a call but over the past year, the updates have became more accessible. I'm doing everything from my phone, seeing where I am at. The program helped me clear up the credit card debt that I had. I was in it for 2 years and finished up in August. It was affordable. For $250 a month, my debt was getting paid slowly.
Reviewed Oct. 24, 2024
The enrollment process was thorough. They took all our information and I thought it was pretty easy. I finished the program last year and our credit scores have gone up. I took an extra two years, though. It was supposed to be four years but it took six years. But we were also going through some financial stuff on our own as we were doing it so we knew it was gonna extend and they told us it was gonna extend. We kind of talked with them. Customer support was awesome and it was a great service. They said within six months I should start seeing changes and I've already seen it. Our credit scores have gone up.
Reviewed Oct. 24, 2024
It went very smoothly when I enrolled with NDR. They explained everything very clearly and what the program involved. I was in the program for a year and a half and have completed it. I'm already seeing my credit improving so everything is good.
Reviewed Oct. 24, 2024
I needed help with my debt. When I call this agency they explained all the things how they would do it. How much money I would have to have each month and how many months it would take to get out of this debt? Everyone I spoke to was very kind. They answered all my questions and I was satisfied with what I heard.
Reviewed Oct. 23, 2024
Geoffrey! Was the best! He was helpful and got me through quickly! I’m ready to see how this helps me out in the long run! They are legit and he got the job done with no hesitation and didn’t run over or under! National Debt Relief is literally saving me and I’m so happy! Cheers to my future thanks to Geoffrey!
Reviewed Oct. 23, 2024
I had an excellent experience with National Debt Relief. The program that they prepared for me was according to the budget that I had at the moment. They worked around that budget. I appreciated the experience, knowledge, and professionalism that they showed me. They answered my questions and concerns and addressed me in the proper way to solve my problem. Thank you for helping me out when I needed it.
Reviewed Oct. 23, 2024
The very well nice lady treated me with very professional help, answered all my questions to her best abilities and made me feel very comfortable in the process.. I was really pleased with our conversation.. I would most definitely let friends and family know about my experience and if they need help like I did they can get the same kind of help to as well.. I think it's great that you can have this kind of help that benefits you in the long run..
Reviewed Oct. 23, 2024
Easy to understand and very helpful and I'm glad I got here. I hope that my finances can get better because of this and I hope to live in financial ease when this is all sorted. I would recommend this to a friend for sure if this works out for me, I just hope that there are no issues in the near future.
Reviewed Oct. 23, 2024
I spoke to Mr ** and he was very professional and explained to me so that I would understand. He a good asset to the company. A friend of mine will be getting in touch with someone on your team soon. But back to Mr ** was caring and was very nice.
Reviewed Oct. 23, 2024
Great experience. Awesome customer service. I would recommend to anyone that needs help with any credit card issues or Debt or payments with their loans or house. You guys really help us. Just want to thank you all for everything you all did for me yesterday with the phone call, was really stressing out but doing a lot better.
Reviewed Oct. 23, 2024
I just got approved for the loan last evening but I have received communication via email a couple of times already. The communications have been very friendly and supportive. They make sure that I completely understand everything. They also provide phone numbers as well as email addresses in case I have questions.
Reviewed Oct. 23, 2024
Everything went well. I was made to feel comfortable, with the questions asked, and asking questions they took their time to explain (and sometimes to reexplain) each step. I felt like the world had been lifted from my shoulders. I have called back with different questions more than once. Always friendly, Stu takes all the time I need. Not like some places, once you were finished they had no help Thank you so much.
Reviewed Oct. 23, 2024
I had a wonderful experience with Tyler! He answered all of my questions, was thoughtful and made sure that I was comfortable with the terms we set. The application process was a breeze and I’m happy that going forward I can make better decisions regarding my finances. I look forward to seeing where the outcome will be for paying off my debt and working towards building a better life for myself.
Reviewed Oct. 23, 2024
The company helped me to plan my goals when I get back to Massachusetts. I am forever grateful to the company for getting me back on track. Thank you for everything you’ve already accomplished. I know my life will recover from these hard times. I know I will be better in the long run. Thank you
Steve **
Reviewed Oct. 23, 2024
Emmanuel was fantastic! He took the time to explain everything and answer all my questions. He put me at ease with the entire process. I am looking forward to NDR helping me become debt free in a very short period of time. They truly set my mind at ease!
Reviewed Oct. 23, 2024
Charles ** was my customer service representative. He was so kind and explained everything to me! He was upfront and honest about what is going to happen but also explained the end result would be in my favor. He gave me his cell number and told me I could contact anytime with any questions. Thank you!
Reviewed Oct. 23, 2024
Steve ** has helped me so much. I was at a point where I didn't know what I was gonna do, I made a call and Steve was absolutely amazing. I appreciate all his hard work and patience and willingness to assist me. Yes, I have already given his name out. I will be sending him referrals every chance I get.
Reviewed Oct. 23, 2024
He was so helpful and patient. He has taken the time to guide me through everything that I needed to know. Now I know with great people like Kevin working with a great company like National Debt Relief gives the greater relief to all who are seeking help for credit relief.
Reviewed Oct. 22, 2024
Andreas made it easy and he was very knowable and he was patient, he called back when he said he would, very detailed, I switched from Freedom Debt Relief where I was treated like an number, nothing personal about them other than give me the money, it feels good finally interact with people that truly care
Reviewed Oct. 22, 2024
The specialist I spoke to was well informed, kind, patient and very detailed. Any and all questions I had were answered and never once did I feel rushed or overwhelmed by the process. I would definitely refer this program to my family, friends, or anyone I felt could benefit from these resources.
Reviewed Oct. 22, 2024
I was very, very pleased with Ameen **. He was very professional and patient. I hope that all of your customers get this kind of professional treatment. I am a 85 year-old woman living by herself so it’s very important to get this kind of service. I worked in customer service for 20 years. I know what it’s like to be treated kindly
Reviewed Oct. 22, 2024
I wanted to clear up my debt and my agent, Nicholas, was very patient and understanding. I am a Senior and was very nervous for even doing this but the agent made me understand the procedure as I am not “Tech Savvy.“ I really appreciated the help and I am hoping that this will prove to be the right decision.
Reviewed Oct. 22, 2024
Mike was amazing to work with. Not pushy or judgmental either. He walked me through all the options, walked through my budget, and help me feel secure about my payments and the plan to get out of debt. I am excited to start my plan and get on a path to being debt free!
Reviewed Oct. 22, 2024
Taiji ** was a great help and took the time to help me work through a difficult process. She was professional and patient and gave me a sense of peace that things would get better. I am certain I made the correct choice. The company had a very high rating, which helped me decide and choose them. I look forward to being able to breathe and get my life back.
Reviewed Oct. 22, 2024
Customer service was very helpful and informative about the program. She explained the programs available and helped me with application. She guided me to open up the portal and explained the reason for it. She gave some tool needed to follow up with the program and see improvement for deft free relief.
Reviewed Oct. 22, 2024
Everything went well. Every aspect of the loan was read to me. Very helpful when signing the loan papers. It was nice to have a person to take their time and made sure everything was explained to me. I will recommend to anyone needing help with their debts. Hoping I am able to pay off my debt.
Reviewed Oct. 21, 2024
Thank you for talking to me for 2 hours the first time and an hour today. You are very helpful and extremely professional. My family will benefit greatly from your help. My 5 kids, 11 grandchildren and 12 great grand children. Thank you!! They said they have their Grammy back!!
Reviewed Oct. 21, 2024
I had the pleasure of working with Jenny **, and I couldn't be more satisfied with the experience. From the start, they demonstrated a deep understanding of my financial situation and patiently explained the options available to me. They were professional, empathetic, and always responsive to my questions, which made the process feel less stressful. Thanks to their expertise, I now have a clear path to financial freedom. I highly recommend Jenny ** to anyone looking for knowledgeable and compassionate support in their debt relief journey.
Reviewed Oct. 21, 2024
Cerellina was very professional and helpful through the process. She guided me through all areas and all questions were answered. Nice lady. I will recommend the company to one and all if asked. My friends seem to be in the same boat as I am.
Reviewed Oct. 21, 2024
My experience with the gentleman that helped me you late yesterday afternoon was excellent. He was very thorough in his explanations. I understood them all. He made me feel better that y'all could help me and I greatly appreciate it and will let other people know how well you treat your customers as if they're family.
Reviewed Oct. 21, 2024
National Debt Relief offered me a real solution to getting out of debt with no interest and affordable monthly payments. I had multiple credit card payments and National Debt Relief offered me one low payment to get out of debt quickly. I highly recommend their program. I was struggling to pay off Mt credit card balances with high interest rates. It's a better alternative to bankruptcy and improves your credit in the long run. I highly recommend the National Debt Relief program as a real solution to getting out of credit card debt.
Reviewed Oct. 21, 2024
It was awesome. I am happy that you guys are here to help me with my debt. Craig was so amazing and helped me so much. Thank you for this opportunity to make my credit good again and learning from my mistakes. Definitely happy to look forward of being more responsible and actually learning to be able to save.
Updated review: Nov. 3, 2024
All my ?s answered. I now have their contact #s for resolution.
Original Review: Oct. 21, 2024
It’s been 3 months since I joined National Debt Relief. How long does it take to make contact with credit card companies? I thought by now they would be reaching out to them. I’m receiving daily calls and text messages. I keep giving them National Debt Relief's contact information, but I am contacted daily by these credit card companies.
Hello,
Thank you for reaching out. A member of our client success team would like to speak with you about your concerns and will be reaching out. In the meantime, you may call us directly at 888-660-7427.
Sincerely,
National Debt Relief
Reviewed Oct. 21, 2024
I wasn’t sure how I was gonna do it unfortunately got in a jam because of a relationship. It’s taking a while, but my credit score will slowly go up again and it will feel good. I like how they let you know which one they’re gonna pay off and how. It’s very reassuring and they’re always there to answer questions.
Reviewed Oct. 21, 2024
I have two accounts with National Debt Relief but one is inactive. It still creates a problem because when I try to access your website or the bank website it keeps giving me the old account and not the new account. Even when I changed my email address it still gives me the old account. Which means I can't access the new account for the bank or your website because I always get the old account.
Hello,
Thank you for reaching out. We apologize for that inconvenience. A member of our client success team will be reaching out to assist in correcting this issue as soon as possible.
Sincerely,National Debt Relief
Reviewed Oct. 20, 2024
I am pleased with the results National Debt Relief came up with for my situation. They have resolved my debt in a satisfactory manner. I would willingly refer National Debt Relief to friends and family in the future. Greg was very helpful. And the customer service went above and beyond my expectations.
Reviewed Oct. 20, 2024
Exceptional for the most part. Some confusion as far as reconnecting with agent, but otherwise very good. Nothing exceptional to date. We were expecting a call back at one point that never happened, but we were able to reconnect the next day when we called back and were able to clear things up with another agent. We still have some questions about some of the amounts we owe on credit cards, but that can be fixed.
Reviewed Oct. 20, 2024
Kristopher ** was helpful in every direction! His knowledge of business and finance experience has lightened our debt situation and brought relief and we trust him because of his honesty and willingness to help. He was very interested in our debt situation and showed a leadership attitude of positive proportion.
Reviewed Oct. 20, 2024
The gentleman was calm, caring, showing a desire to help a retiree who literally was drowning in debt! Very patient when answering questions, pointed out what to do to keep my thoughts clear and options open. I needed help and he helped.
Reviewed Oct. 20, 2024
Yes I would recommend this service if you want to feel at ease clearing a debt with multiple providers. I never imagined that I would be in this position but life takes us a different route. It not the course I want to take but the debt will be paid instead having a guilt of not paying a debt. The process was fast and easy and Victoria answered all my questions and went into detail on each answer.
Reviewed Oct. 19, 2024
I had a great experience with my representative. He took the time to explain everything clearly and patiently. He reassured me that I was making the right decision, even though I was worried about missing payments and the impact on my credit. He also shared some valuable advice about sometimes needing to take a step back in order to move forward. His words gave me confidence that I was making the best choice for my financial situation.
Reviewed Oct. 19, 2024
The folks brought me instant relief. Very nice experience, when you're on disability my payment for credit card debt, was, almost half my monthly income, I hope all this works for me, my debit to income ratio was a big problem, never got credit for that reason, hopefully this will eventually get better, thank you!
Reviewed Oct. 19, 2024
At first, I was hesitant, but Adam made me feel at ease. He was very informative, patient,, respectful and made the entire process,, less stressful.. All my questions were answered. I am ready to get my debt under control, set a budget and start saving for emergency. Make better financial. I am ready to take charge of my life and put my financial responsibility first.
Reviewed Oct. 19, 2024
I was pleased and feel a relief with hope to be successful in the end. I was very pleased with the quick response and explanation of the options available to me. I woke up the following day with a fresh mind and able to see light at the end of the tunnel.
Reviewed Oct. 19, 2024
I worked with Catherine **. She is highly knowledgeable, professional and ultra patient with clients like me. She went out of her way to address all of my concerns and questions. I could not be more pleased with her service and her genuine interest in helping me. She is a keeper and a positive reflection on the company as an employee and as a unique and exceptional person. It has been a pleasure working with her.
Reviewed Oct. 19, 2024
The application was easy although it did take time. The representative who assisted me was very thorough in explaining things and helpful during the process. I was unsure what options I had and he was informative on that. I am just beginning this process, but I feel this is a good solution to the problems I am experiencing. I will update my review after some time in this program.
Reviewed Oct. 19, 2024
Extremely helpful and nice, all things were explained in a well thought out program, and was made to feel at ease. Steven was expertly in manner and knowledge helping me to navigate through the paperwork process. Knowing that this company will be successful in buisness, will give me a peace of mind.
Reviewed Oct. 19, 2024
David ** was awesome to work with. He made the whole process painless. He explained all the details so there were no surprises in the process. It only took me 20 minutes to get my accounts setup with the help of David. I can't wait to start saving money monthly. Thank you David and National Debt Relief.
Reviewed Oct. 19, 2024
I am very grateful for all the help I have been given. People have been good to me and have gone out of their way to help me. I appreciate all this. I am going to try to reduce my spending. I spend too much on going out to eat and getting coffees. It will be hard to adjust at first but I think I will be able to learn how to live on a more modest budget.
Reviewed Oct. 19, 2024
Great customer service. Made me feel comfortable in a very uncomfortable conversation about debt, paid my debt off quickly and with lower monthly payments. Helped me not having to pay high interest on each separate account. I started over and my credit is rebuilding quickly. Also they answered all questions and concerns I had throughout the process.
Reviewed Oct. 19, 2024
Very informative and understanding.. Very detailed in explaining all the paperwork that needs signature. They help you with login info for your account. You're treated like a person and not just a dollar sign.
Reviewed Oct. 19, 2024
Naomi was such a kind, caring and honest help through this process. Truly such an open book and comforting! Thank you Naomi for your assistance through this process. Can't wait to see the turn out of this program so that I could happily refer them to Naomi. And Thank you NDR for your help!
Reviewed Oct. 19, 2024
My mom recommended NDR because of her great experience. William ** was my representative who helped me through this process and it was the most efficient and comfortable agreement I have made regarding finances. Everything was explained thoroughly with ease! Made me feel even better about making the choice to go with NDR.
Reviewed Oct. 19, 2024
Warm and nonjudgmental, Michael was incredibly helpful in guiding me toward a better future. I’d been struggling alone, determined to make things work and failing. I was hesitant to call, but because you were recommended by a trusted source, CNN, I made the call and I’m so glad I did!