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National Debt Relief Reviews

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Edited by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. It negotiates with creditors to reduce how much clients owe. It reports helping over 550,000 people since 2009 and focuses on unsecured debt like credit cards, personal loans and medical bills over $7,500. Services include personalized plans and support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
Cons
  • Will need to pay percentage of debt enrolled

National Debt Relief Reviews

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 4 Reviews 235 - 435
    Verified purchase
    Customer ServiceStaffBillingTransparencyHonesty & Transparency

    Reviewed Oct. 28, 2025

    I did some research and I heard that National Debt Relief had a really great reputation and did a good job for people. I reached out to them because my husband and I were divorcing and we had a considerable amount of debt that we had accrued. And I didn't feel comfortable claiming bankruptcy. The signup process felt easy and simple and the support was good. I finished working with them 9 months ago.

    They were awesome. They really blew me away. There's a lot of agencies that might take advantage of a person who was in our position, but National Debt Relief felt very transparent in their practices. They were great communicators and everybody was really well-trained. Unfortunately, they don't get paid enough for how good of a job they do. They need a raise. I felt really well taken care of and they were flexible when I couldn't make payments on a month. They made it clear and easy about how to navigate moments like that.

    When I was getting to the end of my program and concluded my account with them, I got a check for $1,000 two months later because they made a better arrangement with one of the creditors. They were honest even when I would not have known any better. It was so amazing. I'm always impressed when someone does a good job with something that complicated and sensitive.

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    StaffBilling

    Reviewed Oct. 28, 2025

    Kind, Helpful, Knowledgeable, and understood my situation. Friendly person to talk to. Walked me through the steps with ease. Worked with me to set up a plan to get out of debt. I was drowning in credit card debt, making only minimum payments and getting nowhere, if you're in my situation and thinking about it, paying minimums on credit cards till you pay them off it will decades. This is the best step you can take instead of bankruptcy, trust me, I claimed bankruptcy when I was young, it hurt me for years and years. I can't recommend NDR enough. Give them a try and see what they can do for you.

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    Staff

    Reviewed Oct. 27, 2025

    So far, so good! The application process was easy and smooth. The representative stayed online with me through the process, and answered all my questions clearly and concisely. Time will tell how well NDR does. I expect great things if the other reviews are accurate!

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    StaffRates

    Reviewed Oct. 27, 2025

    My experience with National Debt Relief was very positive. I felt like the representative had my best interest in mind when she helped me with my budgeting and gathering the information I needed. She was responsive to all my questions and I felt a great sense of relief when my plan was completed. I've never been good with budgeting or saving money but now I feel hopeful that I can pay off my debt and finally be able to retire and enjoy life a little!

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    Staff

    Reviewed Oct. 26, 2025

    The help I received from Ray was professional, friendly and knowledgeable. He made me comfortable asking questions about an uncomfortable situation. Thank you so much! I would recommend NDR to anyone looking for financial relief. Everyone that helped me through this process was very helpful.

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    Verified purchase
    Staff

    Reviewed Oct. 25, 2025

    The process was simple and very well explained. The person that I spoke to was polite and helped me by going over all my options and giving me the best options. He explained to me how to log in to the site and walked me through the whole process. It was very easy.

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    StaffHonesty & Transparency

    Reviewed Oct. 25, 2025

    David was wonderful to work with—very friendly, knowledgeable, and patient. He took the time to answer all our questions thoroughly and explained everything in a way that was easy to understand. It’s rare to meet someone so genuine and honest, without any hidden agenda. We felt completely comfortable making our decision thanks to his expertise and personal experience. We truly appreciate his help and will recommend him to everyone we know.

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    Customer Service

    Reviewed Oct. 23, 2025

    I have been overwhelmed with life and debt, but the process was handled with the utmost care. I appreciated feeling lighter when we completed our call, and I knew things would be okay. I did not feel pressured and was given a couple of days to process

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    Verified purchase
    Staff

    Reviewed Oct. 23, 2025

    Alex was amazing, he gave me the proper attention, listened to me, understood my situation and my needs. He was also very polite and made me feel better thinking I am not the only one getting into financial hardships. It was very nice to talk to him.

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    Verified purchase
    Tech

    Reviewed Oct. 22, 2025

    I spoke with Andy and everything was explained, paperwork/contract was walked through, and all questions were answered. The entire experience was concise and factual, no judgement was given. I've never used this or similar company, but glad it was an option. Appreciated them going over budget to ensure monthly amount could be afforded. Happy to have found a solution.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2025

    National Debt Relief was great and very easy to apply. My agent, Dean, was friendly and understood my problem without any judgement. I highly recommends them to anyone who needs help: the entire application was easy and Dean walked me through it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 22, 2025

    My experience was very good. Joe was very patient with me and when I needed something explained to me he explained very well. I appreciate being able to consolidate my bill. Joe explained the length of time that this might take and other things that I might experience such as phone calls and letters. Thanks so much.

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    Verified purchase
    Staff

    Reviewed Oct. 22, 2025

    The people were very helpful and made sure that you knew exactly why you had to do the things that you needed to do. They asked me many questions pertaining to my financial status just to make sure that I could handle it and I appreciated that very much.

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    Punctuality & SpeedStaff

    Reviewed Oct. 22, 2025

    James Z. at NDR was very understanding, patient, helpful and explain everything in detail. He always ask me if I understood and repeated if I didn't. When I had gotten sick on one of our appointments, he had no problem in rescheduling our meeting, and when we did, he ask first if I was well enough to continue with the enrollment process. He also answered all my questions I had about the program, and make sure everything was what's best for me. Thank you James Z.

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    Price

    Reviewed Oct. 22, 2025

    At first I was not interested but as they spoke to me, it made me feel like the right choice to do. I feel better knowing I will be out of debt in 2 years. I lost my job and got another one in about a month, but earning less money, so doing this debt relief is a lifesaver as far as getting out of debt.

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2025

    They are always so willing to help and provide guidance on how I can continue working toward becoming debt-free. On 10/21, I spoke with a representative who was patient, understanding, and helped me resolve an issue involving the additional funds required by my bank, ensuring everything was properly taken care of.

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    Staff

    Reviewed Oct. 21, 2025

    Tee ** was very professional and did an amazing job with helping me understand the breakdown of how the Debt relief program works. He took his time and did not make me feel rushed. Instead, he made me feel confident in making the choice to sign up for the Debt relief program to better my finances and credit. Thank you.

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    Staff

    Reviewed Oct. 21, 2025

    I was weary at first but the report that Steve and I made was amazing. He was stellar and provided too notch professionalism and empathy. I couldn’t have asked for another person to help execute my experience with National Debt Relief. Give him a RAISE!

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    Customer ServiceStaff

    Reviewed Oct. 21, 2025

    I am beyond satisfied with the amazing customer experience that I was given that day. From the second Nicol ** got on the phone with me, she immediately showed professionalism, genuine concern, and a gave a sense of ease. Overall the best experience I have.

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    Staff

    Reviewed Oct. 21, 2025

    It was a great experience to talk to someone who understands the average person inability to track and budget their money, very informative, and did his job explaining everything that will transpire throughout this experience. Very thankful to be helped by a caring organization.

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    Verified purchase
    Staff

    Reviewed Oct. 21, 2025

    The representative that helped me was very helpful and nice. He took his time explaining my options and the benefits of each one. He was patient and listened carefully to my concerns and he was able to put my concerns to rest, which wasn’t easy. Once we were about to end our time together, he asked how I felt, relieved I said. Great job!

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    TechStaff

    Reviewed Oct. 20, 2025

    Nick was great to work with and very knowledgeable about how debt relief works. Took his time and explained the whole procedure step by step. Answered all my questions. Went over each part of the contract so I could understand it fully. Helped me get approved by taking all my information and explaining what information they needed so I would get approved for debt forgiveness and relief. Explained what my two options were and which one was best for my situation.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2025

    My experience was quite beneficial. Travis ** was accurate, efficient, and professional. I will recommend Mr. ** to family, friends, and associates. I explained my situation to Mr. Travis and he assured me that he would be able to help me. I explained to Mr. ** that my dad had recently transitioned, and I had his funeral services on October 17, 2025. Mr. ** offered his condolences and expedited my paperwork.

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    Staff

    Reviewed Oct. 20, 2025

    I talked with Michael **. He explained everything to me so I could understand due to my age (74). He treated as if I was his parent. He went through my entire budget/income in SSI. I would highly recommend NDR to my friends. Michael gets an A++.

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    Staff

    Reviewed Oct. 20, 2025

    This was a thorough great experience. Marco explained everything in detail. He had concern for my concerns, which really had me convinced that this way was the best way. Great experience. I would recommend NDR to my loved ones. Thank you.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2025

    National Debt Relief has truly been a lifesaver for me. When I was overwhelmed by debt and unsure where to turn, their team provided the support, guidance, and solutions I needed. They helped me consolidate my debts, negotiate with creditors, and create a realistic plan to regain control of my finances. The process was straightforward and stress-free, and I always felt like my concerns were heard and addressed. Thanks to National Debt Relief, I am now on a clear path to financial freedom. The peace of mind I’ve gained is invaluable, and I feel more confident about my future. I highly recommend National Debt Relief to anyone struggling with debt—they genuinely care about their clients and can make a real difference in your life.

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    Customer ServiceStaff

    Reviewed Oct. 20, 2025

    Our debt specialist was excellent to work with. Very knowledgeable and alleviated any concern or question about the program. Would definitely recommend to anyone looking to eliminate the stressors of debt from their lives. Don’t hesitate to make the call today!

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    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2025

    I will said services so awesome. David was so kind and respectful and very, Very patient with me. I will recommend him.. Thanks for you help David. He even so listener and made so fast. Explain it to me everything. Hope everything goes well until the end.

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    Staff

    Reviewed Oct. 19, 2025

    Sarah has been extremely helpful navigating through this process of debt relief with NDR. She has been informative and supportive. No one wants to be in the position to have to reach out for help with debt so it has been a great receiving assistance from such a caring individual during this time of need. She has made this process so much easier!

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    Verified purchase
    Staff

    Reviewed Oct. 19, 2025

    I would like to thank Yerry, the NDR agent who ran me the general process of how the system works until I was approved. It was smooth and I was handled with dignity and patience on my issues, queries and doubts. I am glad I signed up, thank you once more.

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    Verified purchase
    Staff

    Reviewed Oct. 19, 2025

    Mr ** was very polite and knowledgeable about information on National Debt Relief Program. He was extremely helpful in answering my questions. An excellent representative of your company. Any questions that I had he easily answered. He was also was patient with my many questions that I had even though it was done past midnight. Each issue that I had was clearly explained to me. I would not hesitate to recommend your company.

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    Staff

    Reviewed Oct. 19, 2025

    Lisa was attentive, caring and really just has the heart to help people. She took the time to make sure we understood the process and all the pros and cons for us to not only feel comfortable but make a decision based on our situation. Loved working with Lisa.

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    Customer ServiceStaff

    Reviewed Oct. 19, 2025

    From the moment I reached out to the customer service rep via their online chat, my experience has been nothing but positive, helpful and productive. I feel like a huge weight has been lifted off of my shoulders and I am so excited to put all of this nasty debt behind me and to move forward. The representative that called me, Sonia, was very genuinely empathetic, compassionate, patient and resourceful. I had no idea that this process was going to be so seamless and leave me feeling such drastic relief. 5 stars, highly recommend!

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    Customer ServiceStaff

    Reviewed Oct. 18, 2025

    I had a wonderful experience with my debt specialist, Adam. He answered my chat question and called soon thereafter. He was very knowledgeable about the entire process and took the time to explain everything in detail in a way that was easy to understand. He also addressed all of my concerns with thoughtful and reassuring answers. I’m so glad I reached out to National Debt Relief — Adam put together the right plan for me, and I’m truly excited to get started on resolving my debt and working toward a debt-free future!

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    Verified purchase
    Staff

    Reviewed Oct. 18, 2025

    Vaughn ** was extremely understanding, patient, and helpful. As I am in a binding financial situation, I immediately felt understood and not an ounce of judgment. People like him and non profits like NDR make the world go round and are so extremely healing to those going through hardships.

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    Staff

    Reviewed Oct. 18, 2025

    Adam was just amazing in helping me out, he was very professional in his ability to get me through the difficult times and he helped me to understand how to deal with them all and he was very supportive and patient with me to get the right plan for my situation.

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    Verified purchase

    Reviewed Oct. 18, 2025

    Within less than 12 hours after first reaching out to National Debt Relief, I had my financial woes under control. My consultant, Dan **, thoughtfully and thoroughly reviewed and explained the program in full. The sense of relief after enrolling in this program is immense.

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    Staff

    Reviewed Oct. 18, 2025

    National Debt, helped me back online. I thanks them for working with me, they are an excellent company to work with and helping and caring for people like me who is struggling financially. I highly recommend them to whom ever I would come across Thanks once again for your assistance, I really appreciate.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2025

    I was very hesitant to sign up for the program. Brian ** did an amazing job of clearly explaining the pros of the plan and there really aren’t cons. Brian was extremely professional but friendly. He really did an excellent job. I look forward getting my debt under control.

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    Verified purchase
    Staff

    Reviewed Oct. 17, 2025

    Jericho was incredibly helpful and understanding. It's a hard decision to make regarding debt settlement and it's nice to feel confident in such a decision. He was very empathetic the entire conversation and helped us to make the best choice for our debt needs. Thank you for your help!

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    Staff

    Reviewed Oct. 17, 2025

    Very helpful and informative. It was quicker than I expected. I would definitely recommend to anyone. Thank you so much for all your help. I wasn’t sure what I was going to do. Monique was so kind and extremely helpful. She put my mind at ease.

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    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2025

    My experience with NDR was nothing short of simple fast and successful. Derek ** was very helpful and very informative. He had all the answers to my question with no hesitation. Not only did he make me confident in this company he made me very confident in my decision to move forward with this company.

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    Customer ServiceStaffBilling

    Reviewed Oct. 17, 2025

    I've had a rough last few months! I was getting garnished 100% of my earnings for property taxes etc. for a few months. My credit cards and stuff got so far behind that I couldn't catch up on, if I tried to do the garnishment. A commercial popped up, I called and the rest is history. It was so satisfying signing up with the guy that helped me towards a better future. I'm excited for my future.

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    Staff

    Reviewed Oct. 17, 2025

    We are were swimming in debt and did not know what to do next as our family was suffering from not only the fact that we were so behind but the stress it caused also. Jericho was such a huge help in this process, explained what we did not understand and walked us through the process. This program is a huge relief to us and I’m so thankful for his kindness in assisting us with this process!!

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    Customer ServiceStaffTransparency

    Reviewed Oct. 17, 2025

    Very friendly, straight up and helpful! Thank you for all the information and direction. Looking forward to getting through the process you’ve made clear and transparent. I would recommend anyone to at least call and see for yourself. I can breathe again.

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    Contract & TermsStaff

    Reviewed Oct. 17, 2025

    Mark was invaluable and informative, answering all of my questions and addressing my concerns. I would definitely refer him specifically. He was with me every step of the way. And I left understanding the agreement and because of him I feel confident.

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    Customer ServiceBilling

    Reviewed Oct. 17, 2025

    Holly ** was the best!!! Thank you so much with having her work with me!! Life is good and she certainly knows customer service,,, I look forward to working with her more. Most important I look forward to having my bills paid off. Thank you so much.

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    StaffLoan Process

    Reviewed Oct. 16, 2025

    I was drowning in loans and I am so thankful for Debra N. for taking the time to work with me to help me with my debt. I can't thank her or National Debt for all they have done. A huge weight has been lifted off of me. Now I can enjoy life again. Thank you again.

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    Staff

    Reviewed Oct. 16, 2025

    Daniel was very accommodating and patient. He explained everything thoroughly and answered any questions I had. I felt comfortable and less embarrassed. I highly recommend this to others with similar issues. Thanks for all your help..really appreciate it.

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    PricePunctuality & SpeedBilling

    Reviewed Oct. 16, 2025

    They gave very clear instructions on how the program works. The payments are very affordable compared to my credit cards and I have the option to pay off early. I haven't even started the program to give better insight.

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    CoverageStaff

    Reviewed Oct. 16, 2025

    The help I received here to get going on finally doing something is awesome!! The set. up takes some time, and there are certainly questions to be asked, but once everything is set up, it feels so great to know that the process has started!! It’s really helpful to be able to have my questions answered whenever they come up. It’s very easy to get ahold of somebody to check on things and I like that I can look at the progress. It’s just so nice to know that this problem that has gone on for so long is finally getting some real attention by me. Just to start, feels like a giant step forward in progress towards fixing my finances. Just an outstanding feeling!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 16, 2025

    Very easy and quick to get started, however a lot of info thrown at you at once. Luckily you are provided with all your signed documents and further information through email. Cut my monthly payments in half which provided significant relief to my monthly impact.

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    Customer Service

    Reviewed Oct. 16, 2025

    Joseph was very efficient in explaining of process and benefits. I am very satisfied with customer service. I would recommend the NDF to anyone, who has hardship with paying debt and get the time to rebuild the base to financial stability.

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    Punctuality & SpeedStaffBilling

    Reviewed Oct. 16, 2025

    Travis ** was a great help and was able to answer whatever questions I had about the whole process. And was able to make it where it’s easy to understand what is going to happen and about the whole process. Knowing that I am going to be able to finally about to get back where I once was before getting into debt I will be able to breathe without worry about what bills will be paid, what will be late over should I get food or not

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    StaffBilling

    Reviewed Oct. 15, 2025

    Jay was very helpful and helped me very much, I am very thankful for all that Jay helped me with. I am very thankful for all the help on getting my credit cards taken care of and helping me, thank you again for all the help. I do not know how it makes me feel.

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    Staff

    Reviewed Oct. 15, 2025

    Pleasurable experience speaking to Richard. He was both knowledgeable and informative. He seem to live and breath his work. I am very happy to have spoken with him. I gained a wealth of informative.. NDR is very fortunate to have such a caring, compassionate and knowledgeable representative in him. Thank you all for the awesome work you do. And thank you for the opportunity to express my views.. It was my absolute pleasure to do so.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2025

    My advisor was knowledgeable and patient. He went over everything with me page by page making sure that I understood everything. I’m glad that I had him. He even took the time after I called back because I had a question. I’m impressed with National Debt Relief.

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    Customer ServiceStaff

    Reviewed Oct. 15, 2025

    Lisa was incredibly helpful and easy to understand. I’m disappointed I didn’t get approved for what I wanted to, but she was still very informative on everything. You guys have to offer me whether it’s today or in the future. It was very easy to access and get somebody on the phone too.

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    PriceStaffBilling

    Reviewed Oct. 15, 2025

    My experience was fantastic. They knew exactly how to help and the payments are very affordable. Being talked through the process made it much easier for me to understand everything and made my life so much easier and affordable. THANK YOU for helping me through this.

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    StaffRates

    Reviewed Oct. 15, 2025

    National Debt has been a huge help in solving my debt issues. Originally I was very skeptical of debt consolidation but it has really helped me. I had debt that I didn’t think I would be able to overcome and National Debt was able to work out settlements with each creditor at a really reasonable rate. Thank you!

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    Verified purchase

    Reviewed Oct. 15, 2025

    Everything went well. 10 stars. I would recommend this company to Family. I had a great experience and was trying to resolve some debt and was looking for some solutions, and I came across this company‘s name and put my information in and everything from there and smoothly.

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    Staff

    Reviewed Oct. 15, 2025

    Alex was very helpful and made it easy to understand how this would benefit me. He made me feel valued as a customer and was very knowledgeable at his job along with making me confident and comfortable with my decision to go this way to benefit my financial future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2025

    I think you have yourself a gem of a employee Natalie **, she followed up with me AT LEAST 5 times. l was skeptical at first but after my conversations with Natalie l'm the who felt lucky having National Debt accept my application. l can wait to get out of debt in 36 months vs 10 yrs. Has it not been for Natalie ** that's how long it would have taken me. So thank you Natalie ** with National Debt. She knew all the ins and outs by heart and she is passionate about helping get people like me out of debt sooner.

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    StaffFollow-Through

    Reviewed Oct. 14, 2025

    I’m very grateful and thankful for this opportunity to help me out with my debt and I’m very thankful to Mr Jarrett who really helped me to understand how much this was going to help me and he explained it to me. I try one time before with another company but I realized that they were not really helping me so I didn’t follow through. I’m so grateful for mr Jarrett.

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    Customer ServiceStaffRates

    Reviewed Oct. 14, 2025

    I had a good experience. Micheal was Very thorough with everything. And if I have any questions said I can call and I can pay more than normal. Either call or do it online. I would recommend you guys to anyone that is interested in getting out of debt.

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    Punctuality & SpeedTransparency

    Reviewed Oct. 14, 2025

    Got a good explanation of the program. Can’t wait to see the results. She answered every question and concerns I had. I had tried other to get things off my credit and they didn’t do anything besides take my money. She walked me thru on how to set everything up.

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    Staff

    Reviewed Oct. 14, 2025

    I'm getting started with NDR, They review my case, and they helping me to reclaim my independence, and how to take control of my dept. NDR rep. Duane provided me with resources and support to build a better financial future. He was patient and made sure I understand the process. He walk me thru all details, and a plan I could afford. It's nice to breath much better to know the NDR help me thru the process.

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    Verified purchase

    Reviewed Oct. 14, 2025

    Thank you for all your efforts as I navigated these issues. Thanks for the patience as we navigated the next steps of handling these financial terms. We were able to go over several topics and navigate them to ensure that everything was handled smoothly.

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    Staff

    Reviewed Oct. 14, 2025

    Rayon is my rep and he was great to deal with! He was personable and walked me through the process of the plan. I had already used National Debt Relief in the past and had such a good experience that I didn't think twice about using the company again.

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    Staff

    Reviewed Oct. 14, 2025

    My NDR agent was professional and very nice. He explained everything to me so that I understood exactly what I was doing and signing. The process is lengthy but he was so nice and kept asking me if I had any questions. I am glad I made the decision to choose NDR.

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    Customer ServiceStaff

    Reviewed Oct. 14, 2025

    My initial call was so informative, I felt calm, not being judged for the financial position I was in. She was so comforting, knowledgeable and caring. The process took about 40 minutes and we went over every detail. She explained everything in terms I understood. I feel very confident that my financial goals will be met with this program.

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    Staff

    Reviewed Oct. 14, 2025

    Will was absolutely amazing. So informative, supportive and professional. He definitely put my mind at ease and made me feel comfortable with this decision. I had been researching programs for a while and was too scared to do it but how he explained it put my mind at ease.

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    Staff

    Reviewed Oct. 13, 2025

    Derrick was very knowledgeable on every questions I asked him. He also made me feel very confident that all will be well. He told me the truth and kept my attention. I was going to file bankruptcy but he talk me out of it by letting me know what National Debt Relief can do for me.

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    Staff

    Reviewed Oct. 13, 2025

    My experience with NDR was excellent. David ** was the assistant helping with my debt issues. He work very diligently, was patient and eager to help me get all my info together. It's easy to say that y'all have a awesome association on your team. 5 stars without a doubt.

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    Customer ServiceStaff

    Reviewed Oct. 13, 2025

    My experience was extremely great. I was helped with great professional communication and got my questions answered in a timely manner. I have always had very helpful experience with everyone I have spoken with and am so thankful for the help that I have been receiving from everyone.

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    StaffBilling

    Reviewed Oct. 13, 2025

    Amazing job! He was very thorough and polite. Didn’t make me feel embarrassed or uncomfortable, he just focused on helping me! I would definitely recommend him to anyone in the near future to assist with consolidating bills to be able to have a brighter future! Thank you so much!!!

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    Customer ServiceStaff

    Reviewed Oct. 13, 2025

    Are phone representative Robert P, was able to explain the ends and outs to how this program works. He took the time to even call back so that my husband was able to ask questions. Robert went above expectations and was very friendly. I would definitely refer a friend or family member.

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    Punctuality & SpeedStaff

    Reviewed Oct. 13, 2025

    It was pretty quick and easy. I was able to enroll with easy and always got an answer when I had a question. The person helping was so thorough. He didn't get bothered if I had to confirm information several time and he was polite and mindful. Made sure I understood the details to enroll.

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    Customer ServiceStaffRates

    Reviewed Oct. 13, 2025

    My customer service representative was very helpful very patient and outstanding as far as customer service goes. I work in customer service so I’ve been in this business a long time. I would highly recommend the service I received for any other customer that’s interested. Thank you so much again. I believe my problems with that are over. Thanks to their fine service.

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    Staff

    Reviewed Oct. 13, 2025

    The consultant helping me was very professional in sharing information with me in educating me on the process of debt resolution. I recommend to anyone who needs this to have faith in Porter and her colleagues. They will hold your hand throughout while assisting you to recognize bumps in the road. Brighter days are ahead for all.

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    MaintenanceStaff

    Reviewed Oct. 12, 2025

    Today I spoke with Emmanuel, and we had to figure out why my file had more than one account with the same ending four numbers and a similar balance. I felt that this had been recorded as a duplicate account and it was determined that this was actually the case. Emmanuel was able to fix the problem and was able to help me in a timely manner, and I felt that he conducted himself with exceptional professionalism.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 12, 2025

    This experience was great. He was very prompt, detailed and explained things very well for me to understand. The whole process was seamless and I was very pleased with the agents genuine concern for my situation and able to give me examples of other customers he helped in the past. Most excellent customer service experience ever!

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    Punctuality & SpeedStaffLoan Process

    Reviewed Oct. 12, 2025

    Great people. I was actually applying for a loan and the loan officer told me I couldn’t. Wanna know what went wrong and I told him identity has been stolen and somebody’s got me really bad in debt. My credit score was pathetic is why I can’t get along these people who steal your identity. Don’t care what they do to you. The gentleman help me with his name is Joe. Great person. He’s gonna save me a lot of money because I was using another company and never actually not doing half of things that they National Debt Relief. Does they save me a lot of money. No penalties if I pay it off early. I highly recommend National debt relief.

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    Staff

    Reviewed Oct. 12, 2025

    He describe everything on detail to me, he was very helpful, he is professional and nice. I having a financial problem,,,,, he fixed everything to me and he understand my problem and what exactly what I need.....

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    Staff

    Reviewed Oct. 12, 2025

    I learned a lot of what I didn't know about what I had gotten into the financial problems. I would not of known this if I hadn’t tried it out. The person Dion was very helpful in getting me started on where we had to go from and it worked out with the process.

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2025

    It was such an easy procedure. Everything was clearly explained, and easy to understand. Donovan was the best person to help me! He wasn't bothered by any of my questions and answered them quickly. He was very knowledgeable about it all. I would highly recommend this company!

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    Staff

    Reviewed Oct. 11, 2025

    Sarah was very helpful. Explain everything to me and I felt very comfortable with my decision. I hope that this helps her because she is a very nice person and I really appreciate her for being there when I was in debt and lost with credit debt so I hope that this is helpful to her.

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    Staff

    Reviewed Oct. 11, 2025

    I got into a bad financial situation after years of medical debt piled up and my income fluctuated considerably. I’ve finally reached a point of stability, but I was still burdened by all that debt. Bruce patiently walked me through the entire process and took the time to understand my full financial story and how it led to where I am now. What once felt completely impossible to resolve now feels manageable. It’s truly life-changing, and I’m so grateful. God bless you!

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    Staff

    Reviewed Oct. 11, 2025

    They were professional and very versed in the expertise in explaining how everything will be handled and helping me through the course of becoming debt free. Carmen the representative was very understanding about my situation and she ensured me everything will be okay because she was on the same position as me.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2025

    To start off it took me about 2 weeks to get the nerve to call y'all. Johnny who helped me went out and above to help me. He made sure I understood everything at the time, and believe me he really earned his pay with me. Just hope I can remember it all. Everything was discuss completely.

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    Staff

    Reviewed Oct. 11, 2025

    Ralph ** was such a helpful, friendly, and knowledgeable professional. He was warm and funny and made the whole process kind of enjoyable. He explained everything to me in layman’s terms so I was comfortable with program he was setting me up with.

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    Customer ServiceStaffBilling

    Reviewed Oct. 11, 2025

    I had the opportunity to sign up to become debt free with National Debt Relief. This was definitely a page turner for me. I was able to consolidate my debt into one easy payment, and National Debt Relief does the rest! Their customer service was very helpful starting the process, and they give you a lot of great info on how to keep being debt free. Thank you, National Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Oct. 11, 2025

    Aaron was very helpful. Explained the whole process. He was kind and understanding of my situation. I’m happy I called even more so after speaking with Aaron. I really need your company's help. I’ve been making minimum payments in so many directions that I was starting to drown.

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    Staff

    Reviewed Oct. 10, 2025

    Arthur ** was excellent at explaining all the benefits of joining the program. I am at ease and excited to know all the details of my case and to really understand the whole process. Thank you Nicole ** for referring me and giving me the courage to start this program.

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    PriceStaffRates

    Reviewed Oct. 10, 2025

    Could not afford to keep paying high interest rates and high prices in the economy. Had to try something different and they are helping. Hopefully in the future everything will work out. Will use better since next time I have learned good lesson about managing money.

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    StaffBilling

    Reviewed Oct. 10, 2025

    I had an excellent experience with the gentleman who was helping me. He was very professional and knowledgeable about his job. He spent an hour going through the process of debt consolidation and was able to save me several hundred dollars a month. I would recommend this company to anyone looking to consolidate credit card debt.

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    Customer ServiceStaff

    Reviewed Oct. 10, 2025

    Excellent customer service and exactly what I needed to get my life back on track! The person I spoke to was very kind and I felt like she genuinely understood and cared about me and my situation. I am so engulfed in debt, I never thought there could be a light at the end of the tunnel, but NDR makes it seem possible.

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    Customer ServiceStaffRates

    Reviewed Oct. 10, 2025

    I felt a HUGE weight lifted off my shoulders after speaking with Nathan. He explained everything to me so well and didn't mind my countries questions. I'm so glad I called. I would definitely recommend them to anyone interested in getting help or are feeling overwhelmed.

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    Reviewed Oct. 10, 2025

    All I can say the person walked me throw everything.. it eased my mind. Thank u so much. And I was so embarrassed that that situation and he talked me and ensured me that he and this company will do all they can do. And I would love to tell everyone about this company.

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    Staff

    Reviewed Oct. 10, 2025

    Justin was great, walked me thru everything. Sent me all the info to copy and print. What a relief to get set up to Conquer my debt. He was very helpful and patient. I have learned a lot. I would have family and friends go thru this if needed. Very thankful for all the help.

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    Staff

    Reviewed Oct. 10, 2025

    I had a great customer experience. The person I talked to explained everything to me. They were patient and respectful. This was also such an easy process as well. I am so glad that I chose this service and I would definitely recommend others if they are in need of help.

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    MaintenanceStaff

    Reviewed Oct. 10, 2025

    Samantha was the most helpful anyone could ask for and made the process of managing my finances easy. She walked me through the process of debt relief in a clear, concise manner. I feel more financially confident after having broken down and processed the steps to paying off my debt.

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    Staff

    Reviewed Oct. 10, 2025

    Christopher was really thorough about the process, making it easy to understand. Definitely would recommend to anyone who else is also in debt, I was really nervous and unsure if it was the best choice but he definitely assured me I would not be left alone in case a litigation would happen which eased my mind.

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    Staff

    Reviewed Oct. 10, 2025

    Diana was very good clam understanding. She's a great person. Thanks for continuing to make sure I understood the program and was comfortable with what I was getting into. I need this at this time in my life. It has been very hard. I don't see it getting better

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    Staff

    Reviewed Oct. 9, 2025

    In 2025 it’s extremely hard to navigate through hardships. I had the pleasure of speaking with Ken ** and after the time I spent with him I knew this was the best decision for my family and I. Ken was absolutely amazing and very courteous throughout the entire process. Ken’s attention to detail and willingness to listen and produce the best possible plan sealed the deal

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    Reviewed Oct. 9, 2025

    I was surprised at the patience and helpfulness of how everything was explained to me. Thanks so much for taking the time to answer all my questions. I was treated exceptionally well as if we had spoken together many times before. I was really at ease.

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    StaffBilling

    Reviewed Oct. 9, 2025

    The representative was very attentive and also was very informative while giving me the breakdown of the company and mission. I definitely felt important. This is very important to my future as a human and a father, what really made this experience amazing was the payment options.

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    Staff

    Reviewed Oct. 9, 2025

    Kind and knowledgeable. High quality service. Sarah was amazing. She walked me through the process step by step, helped me along the way to understand all obligations and expectations, and listened to my questions and concerns thoughtfully and thoroughly.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 9, 2025

    Good customer service and very detailed explanation of what the program entails. They went through everything I was concerned about and helped me understand the entire process. I look forward to resolving my debt with their help. They were very patient with all my questions.

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    Customer ServiceStaffRates

    Reviewed Oct. 9, 2025

    I used National Debt Relief and I paid it off. My credit is much better. Everybody was very nice and informative from beginning to end. I was about 18 months in the program and I finished it on time. I’m grateful for that. It’s easy for me to get credit, but I choose not to get back in that position. Don’t live beyond your means. Stay in your lane.

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    Customer ServiceStaffBilling

    Reviewed Oct. 9, 2025

    I saw National Debt Relief on the internet one day and my experience with them was good. They answered my questions and concerns. It's a good service.

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    Billing

    Reviewed Oct. 9, 2025

    I was asking questions and at the beginning, I wasn’t comprehending what National Debt Relief was saying. That was frustrating. I knew my score was going to go down. I also had to have enough money in their bank. It took about a year and they settled. The payment plan was flexible. At the end of the day, I saved $2,700.

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    Staff

    Reviewed Oct. 9, 2025

    It was a easy experience and I was able to get the help I needed with my debt. My counselor was very helpful and made me feel easy about the whole process. The whole process was handled in a reasonable amount of time. I would definitely recommend you to family and friends.

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    Staff

    Reviewed Oct. 9, 2025

    Matthew was very friendly and helpful, making it easy to understand the process of signing up for NDR’s services. He described the process thoroughly and I was able to understand what services I was signing up for. Thank you, Matthew for your kindness and time!

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    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    National Debt Relief worked out for me really well. It was very helpful and customer service was very good. It made my expectations and it helped me a lot to get peace of mind, because my situation was very stressful. I graduated three months ago and I am just building my credit again. I was very happy with my experience. I recommended National Debt Relief to a friend of mine. I sent information to her and left it up to her and her son to research a little bit and then get into it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    I spoke to Patricia on the phone today after stressing about a few issues regarding my debt relief program and she made me feel calm again. She was professional and excellent at helping me understand. When she asked me to hold she would always say sorry to keep you waiting and the wait wasn’t very long.

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    StaffBilling

    Reviewed Oct. 8, 2025

    They were very professional and cordial. Any time I had a hiccup, National Debt accommodated and helped me adjust my payment. They were very flexible.

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2025

    When I called National Debt Relief, I liked the response I got. I had a good experience with the broker. It was fast. They did the negotiations for me. It helped me a lot because all my debt was put together and I paid it out. It was a relief that I could put everything in one and I paid the lowest fee I could pay. One negative was what it did to my credit score. It will help you, but don’t expect your credit score to be any different. When it comes to paying lots of bills, it helps. I learned to not accumulate too much debt.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Oct. 8, 2025

    I saw their ad on television and it sounded good, and everything that I'd heard about the company. When I called, I didn’t feel like I was a bad person for getting in debt. Everybody in thsewhole company has been very kind, compassionate, and informative. Honestly, I can’t say enough good things.

    It helped me get back into a budget when it just seemed like I was going on a sinking ship. It helps me to gradually build my credit back up by helping me get the big credit card debt taken care of. If a debt had been settled, National Debt Relief would let me know via email or text. It was very seamless. Whenever I called, they were able to get me to the correct person very quickly.

    National Debt Relief helped me get things back on track so well. At my age, I’m a senior citizen and getting ready to retire in a few years, and you guys have helped make that doable. It was a very good experience for me.

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    Customer ServiceStaffBillingTransparency

    Reviewed Oct. 8, 2025

    Initially, I wasn’t sure that it would work, but National Debt Relief made a believer out of me. Their process was very thorough. I took a list of my creditors and was able to get my payments down so that they were manageable. I get monthly updates to track my progress. Anybody who has an issue with their debts should not hesitate to call National Debt Relief. They will help you. I’m in a far better position than I was two and a half years ago. I just would like to say thank you, and I never plan to get into that situation again.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    I was on the phone with 3 agents from National Debt relief and each one was professional, polite, informative and helpful in getting all my questions answered. They solved my problem and gave me excellent information. I was given action moves to make to facilitate my solution.

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    Staff

    Reviewed Oct. 8, 2025

    At first, I didn't really understand how it worked, but after going through the entire experience is really really good to know that there are still people that want to help others when they're down on their luck and the specialist was very respectful and courteous and patient explaining everything!! So grateful now that I understand the gift they're helping me achieve. Thanks a million.

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    CoveragePriceMaintenanceStaff

    Reviewed Oct. 8, 2025

    Very friendly helpful and affordable. They were very friendly and helped me understand what I needed to do to fix my credit. And the cost saved me around $300 a month. So they helping get my credit back and saving me money. I highly recommend letting them help you. Thank you so much.

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    Staff

    Reviewed Oct. 8, 2025

    The success coaches are professional and courteous. For that I am grateful. They seem to be very concerned with the personal situation the client faces. I say Kudos to all the reps. My last two SC really addressed my issues with care. I felt like my account was being serviced by someone genuinely involved. Keep up the good work.

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    Customer ServiceStaff

    Reviewed Oct. 8, 2025

    I am so pleased with the customer service and support I was given throughout the process. Thank You! I appreciate speaking with the representative and feeling comfortable knowing that help was on the phone, and feeling a sense of relief when it was all said and done.

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    Customer ServiceStaffBilling

    Reviewed Oct. 8, 2025

    I was nervous about taking the steps needed to consolidate my credit card debt and Chris was not only very informative, asking if I had questions throughout the process, but he was also very personable. I recommended him to a friend shortly after my call.

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    Staff

    Reviewed Oct. 7, 2025

    Curtis ** - Well He is the best - I totally asked too many questions, never fazed Him. I hope all of this works somewhat smoothly - Very Hard decision for Me. He is very good at explaining this information - easy way's to understand. Look Forward to working with all of You - To get this Dept. Problem behind Me. God Bless. :)

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2025

    They made feel so much better since we discussed a plan to get me out of debt. I will tell all my friends and family about them. I would like to Thank them for all their patience with me. Thank you, thank you, they took their time to explain every detail about the program and it was really easy to understand. I like having someone in the legal field to help us if there is a problem with any of the debtors.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    The communication was amazing and they work to help us and answers all the questions we had. Explain every process and how the program work and always asking us if we understand the program. We have a lot of questions. And she was so nice helping us even on the process of filing our papers.

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    Staff

    Reviewed Oct. 7, 2025

    I had an easy going experience even as a first timer. Richard really helped me out and went above and beyond to make sure I was set and knew what I was doing. Very communicative and respectful from the get go. I would definitely recommend to anyone I know.

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    Staff

    Reviewed Oct. 7, 2025

    NDR is an incredible company. Without NDR there would be such confusion. They are helping me with the consolidation of debt so that I can pay and recover. Recover from things that have gotten out of hand. It took much conviction and a NDR agent that was to help me. Thank you NDR

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    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    Oz was very helpful throughout the whole phone call and was easy to apply and get approved. He walked me through every part of the application very thoroughly and answered any question I had about the way National Debt Relief works. I thought I had to jump through hoops to get help but he made it very easy for me.

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    Customer ServiceStaff

    Reviewed Oct. 7, 2025

    I’m new to the program so it’s hard to speak on results. HOWEVER, Mr Scott ** who is my personal debt advisor was hands down the best customer service representative I have EVER dealt with. Super informative and very patient. Scott **, you rock!!!

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    Reviewed Oct. 7, 2025

    Welcomed from the start. When the world of debt seems like it is on your shoulders and you're down and out... National Debt made me feel relieved. The experience was explained so well. I could say Thank You a million times over. Best decision I have made in a long time.

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    Staff

    Reviewed Oct. 7, 2025

    My NDR representative was John ** and he was incredible. He explained everything thoroughly, he listened, he was not judgmental, he was patient and professional. This approval is going to change the financial future for myself and my daughters. Thank you so much!

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    Punctuality & Speed

    Reviewed Oct. 7, 2025

    Was given all the facts, all the figures, explained fully how the program works. Treated fairly and respectfully during the process. Was not rushed into a quick decision, no pressure, treated very good. Would recommend this to anyone who is in my current situation.

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    Reviewed Oct. 7, 2025

    I have buyer's remorse. After I enrolled in National Debt solutions I looked them up on the Better Business Bureau and they are not accredited and have many negative reviews. I am worried that I will be taking advantage of and my credit will only suffer more.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for reaching out with your concerns. It’s understandable to feel anxious when entrusting us with such an important aspect of your financial future. We take our service commitments very seriously and would like to address your concerns immediately. A member of our team will be in touch with you shortly to provide further clarification and support for your specific situation. If you have any additional concerns or need immediate assistance, please feel free to contact us directly.

    Profile pic of the author.
    BillingLoan ProcessRates

    Reviewed Oct. 7, 2025

    Was very disappointed with them. You have to pay them 25% of your entire debt. That is taken first. They use Reach Financial, who gives you a loan worse than your debt rate. I felt very taken advantage of. It would have been better to work with the credit card company directly.

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    National Debt Relief
    Response from National Debt Relief
    Hello,
    Thank you for taking the time to share your experience. Your feedback is very important to us. A member of our client success team will be reaching out to discuss this further.
    Sincerely,

    National Debt Relief

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    Staff

    Reviewed Oct. 7, 2025

    Eric ** was an amazing help with getting our application filed and approved! Extremely friendly. Explained everything very well. Was very personal and definitely gave the "part of the family" vibe. Very grateful to be on this debt-free journey! Thank you for your program!

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    Customer ServicePriceStaff

    Reviewed Oct. 6, 2025

    Roberto was a great help! He navigated me to the most practical/affordable solution. His ability to respond was assertive, but not aggressive. I look forward to working with him in the future. If you guys haven’t done so yet this year, please give him a raise! Cheers.

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    Staff

    Reviewed Oct. 6, 2025

    Andrew was amazing! He gave me insight and answered all of my questions. I was extremely hesitant to move forward out of fear, but he reassured me more times than I can count. He was nonjudgmental and professional, all while keeping me at ease. Thanks, Andrew!

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    StaffTransparency

    Reviewed Oct. 6, 2025

    Friendly, personable staff and easy sign up. Thorough questions with multiple detailed paths to recovery with explanations of what each entails. Highly recommended for anyone looking to become debt free. I have absolutely nothing negative to say about them.

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    Staff

    Reviewed Oct. 5, 2025

    I went into our meeting with Cameron very wary. I was embarrassed by the amount of debt we were in, but within moments of meeting him I felt at ease. He never once sounded judgmental or harsh. He was kind and helped us find a solution to a looming problem.

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    MaintenanceStaffBilling

    Reviewed Oct. 5, 2025

    I was so amazed how helpful knowledgeable my agent was and answered all my questions. I feel really good with my payment amount and how it is broken down to two monthly payments instead of one lump sum. I do feel a burden lifted off me and I will be cleaning out this debt.

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    Price

    Reviewed Oct. 5, 2025

    I just enrolled 2 days ago, but the process was less scary than I thought. I'd like to write another review a year in to this program. The person who assisted me was awesome. It does take a bit of time but well worth the feeling afterwards! I'm looking forward to getting rid of my debt and moving ahead! Thanks NDR.

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    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2025

    Jonathan ** was fantastic!! Easy to deal with and very thorough!! Pleasure to work with!! I know with your help I will be debt free soon!!! This the start to being debt free and I am very excited to get started!! Hopefully I can speed this process up !!!?

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    Staff

    Reviewed Oct. 4, 2025

    Imani ** was patient and knowledgeable to all my needs and questions. I can’t say I’m happy about my situation but thanks to her I feel better about where I can be in the future. So thank you for having someone like her to assist people like me in need and thank you for giving me a chance to get my life back on track.

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    Customer Service

    Reviewed Oct. 4, 2025

    I finally got a breath of relief after speaking to Angel who was very polite and respectful when explaining NDR Program! Angel explained to detail on which program was suited in my situation - I was very happy to have called and soon will be debt-free - Job Well Done!!

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    Staff

    Reviewed Oct. 4, 2025

    It was awesome how I was helped, I felt very good after they talked with me and explained everything to me. They were very professional and I’m thankful that I’m enrolled with the program and I look forward to completing it. Thanks so much for your help.

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    Staff

    Reviewed Oct. 4, 2025

    I am very pleased with my experience. Highly recommend. My rep was very helpful, thorough, and patient. I wouldn’t have made this decision without his guidance. I found peace in knowing that my debt is going to be under control and confidence that National Debt Relief will do all they have promised.

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    Staff

    Reviewed Oct. 3, 2025

    Dude was amazing, was able to address all my concerns and did it wile being professional and not making me feel bad about my situation.. Thanks for being here for our family and making this such a wonderful experience....

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    Customer ServiceCoveragePriceStaffBilling

    Reviewed Oct. 3, 2025

    Great experience. Super helpful. Glad to get started fixing my credit and debit. I felt much better about being able to get financially stable again after my phone call today and going over all my options. Payment is much more affordable and know I have a team help me if anyone were to try and do civil or wage garnishment while working with NDR.

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    Staff

    Reviewed Oct. 3, 2025

    I felt very taken of by Mrs. **! She was attentive and very patient with me throughout the process of joining NDR. We went over each step of the process together, she was very informative and reassuring. Thank you for your help Mrs. **! I hope every client with NDR has the same wonderful experience that I have had.

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    MaintenanceStaff

    Reviewed Oct. 3, 2025

    My representative was very attentive. Helped me through the whole process and explained everything. I even advised him I needed things explained like I’m a toddler as I don’t fully understand everything and he had no issues breaking everything down.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Reaching out was never nerve racking for me but after talking to Drew ** I feel a lot of relief. I’m phone call was absolutely amazing and I would highly recommend Mr. ** to anyone who is in need of help! Thank you again Drew. I truly appreciate you.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Jericho was patient and answered all my questions. Excellent customer service. He went above and beyond to make sure I understood the process. He was very knowledgeable of how the process works and took the time to make sure that I understood. I work in customer service as well and always appreciate when someone is good at their job.

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    Staff

    Reviewed Oct. 3, 2025

    Very patient and knowledgeable. Answered all my questions and was so helpful. I’d highly recommend this program for anyone. I am looking forward to becoming debt-free and living a comfortable life. Thank you again, Charlie! You’re the best and much appreciated.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    Rocco ** took time to explain everything to me, helped me understand all my options and was all around great help. I was lost trying to figure out how to attach a document to my email. He helped and was very patient and understanding with me, communicating everything so I could understand.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2025

    The representative was detailed and patient this makes it a great customer service, A true representation for NDR....went through every pages and explained in detail. This makes me want to tell family and friends about National Debt Relief...was a privileged to get in touch with National Debt Relief...

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    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Awesome. Helped relieve so much stress. Kind and explained everything very well. Very patient as my phone kept losing service. The best non stressful conversation I have had about my debt ever. She was knowledgeable and sent me direct contact information, walked me step by step through the process

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Oct. 2, 2025

    First things first I dealt with Lamar ** and he was EXCELLENT. I’ve never had a customer service experience so flawless and nice. I almost didn’t want to get off the phone with him even though the application process does take a little while. I am very impressed with what you guys are doing and honestly don’t understand why more folks aren’t doing this. Thank you

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    Staff

    Reviewed Oct. 2, 2025

    Experience so far has been good. Everyone helpful and was understanding. Everything was explained and understandable. All questions so far have been answered. The gentleman that I talked with yesterday was caring and understood my situation. I would recommend National Debt Relief to friends in need of help.

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    PricePunctuality & SpeedStaffBillingRates

    Reviewed Oct. 2, 2025

    Very helpful and really grateful for all the time they worked with me to get my debt under control. The price I paid was so much better than all the credit cards bills in total. If it people ask about it I would do it. Can't wait to get started on reaching my long term goal.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Denise was very helpful in the enrollment process. She explained benefits of the program and explained the process. She took her time and had the patience of Job with me. Her positive attitude was encouraging to me at a difficult time. Thank you again for a job well done.

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    CoverageStaff

    Reviewed Oct. 2, 2025

    Daniel was the best to work with, he explained everything in great detail. Also he listened to all my details and made sure everything was covered and taken care of. I would highly recommend National debt relief to anyone who needs to get out of debt.

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    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2025

    Helped give me a peace of mind. Gave me the financial freedom. I was looking for 10 out of 10. Would recommend. They are. Quick and very knowledgeable. They're very helpful. All around great group of people. A time and explain everything to you and make sure that you don't have any concerns with the plan.

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    Customer ServiceStaff

    Reviewed Oct. 2, 2025

    Jovanni was very knowledgeable and explained everything thing very well. He made sure that if I had any questions, he stopped and made sure I understood, no matter how many I had. He has exemplary phone manners and he is well spoken. He was very respectful, patient and kind. I would highly recommend National Debt relief and Jovanni to my family and friends.

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    StaffEase of Use

    Reviewed Oct. 2, 2025

    Great experience, smooth and easy to navigate with Brian **. Ty so much, appreciated everything... Glad to be on the right path. Everything was explained step by step and professional service and support. Much appreciated, thank you again... all proper services were given.

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    Customer ServiceStaffLoan Process

    Reviewed Oct. 2, 2025

    I had been trying to consolidate my debt for quite some time. Could not find a place that would approve me for a loan, or help in any way. I got ahold of National Debt Relief and got a call right away. They were very helpful and also understanding of my situation. They made sure I understood everything and were able to get me approved, and everything just went really smooth. I'm very glad I got ahold of them. They helped me out so much. I'm very thankful.

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    Staff

    Reviewed Oct. 2, 2025

    The entire process went well. Brian, the young man who assisted me with the application was very helpful and courteous. He is extremely knowledgeable and thoroughly explained the program. His patience and support is commendable. I also spoke to Manuel from the Client Success Team, who dealt with my concerns in a very professional manner. His courteous manner is also appreciated. Great staff!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 2, 2025

    LaPorscia was professional and patient as I asked many questions. She answered all my questions and made me feel valued. I highly recommend that she be given credit for making me a satisfied client. Unfortunately, we were disconnected several times but LaPorscia promptly called me back. That is great customer service.

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    Staff

    Reviewed Oct. 2, 2025

    Cameron was extremely helpful and beyond patient. It's a tough position to find yourself in, and you feel hopeless and overwhelmed. He made an experience that should have been difficult, easy and flawless!!! I can finally breathe again. Thank you!!!!!

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    Staff

    Reviewed Oct. 2, 2025

    My experience was very helpful in my becoming debt-free. I was impressed by the representative who helped me and gave me confidence in bettering my financial health. I plan to share with family and friends my experience with National Debt Relief so they too can be financially responsible. Also, I plan on sharing this experience mainly with young people.

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    Customer ServiceRefunds & PayoutsStaffRates

    Reviewed Oct. 2, 2025

    The agent I talked to whose name is Travis ** was so good. He talked me through everything, answered all my questions. He was so very helpful and I didn't want to call and set something up like this but I am now glad I did because it's going to ease a lot of pain and suffering I've had with trying to pay my debt down and it's just not going to work cause I was I pay something and the interest would eat that up and more once again I am very happy with National Debt Relief and I hope that other people will take advantage of the program.

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    Customer ServiceStaffTransparency

    Reviewed Oct. 1, 2025

    Excellent customer service was very explanatory about everything that I needed to know. Made sure all my questions were answered and made I didn’t have questions. Grateful someone understands my situation and helped me understand everything what are steps that I need to take. Took time out of his day to help me get through it. We spent over an hour on the phone and it was the best hour of explanation and helping me fill at ease with what was going on.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2025

    This was the best call I ever made. The initial experience has been pleasant and informative. The rep I spoke with was one of the best reps I have ever had the pleasure of speaking to. I am excited for my future because I know now that I have the tools to be able to do better in the future.

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    Staff

    Reviewed Oct. 1, 2025

    I was very hesitant to reach out for financial assistance because I have always been able to take care of my financial obligations. But this year I was faced with the unspeakable realization of losing my 25 year old granddaughter to colon cancer. Facing the issues of my financial status and the grief of my granddaughter I knew I needed help. National Debt Relief was the first company I reached out to. I was so grateful for the help they offered and to help ease my emotional status. They were very kind, non judgmental. I am able to finally sleep in peace and focus on my emotional and mental status. Thank you to Justin!

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    Staff

    Reviewed Oct. 1, 2025

    Friendly, concise, helpful, understanding, and extremely courteous. Jordi was a pleasure to speak with. His understanding of the program and the ability to explain it throughly made me feel comfortable and at ease. Thank you for all your help!

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    Staff

    Reviewed Oct. 1, 2025

    I am so happy I went ahead and did my application with Ajay! He is great and very understanding. I am grateful he was able to help me and get my debt to a smaller amount than what I was actually paying. He made sure everything was understood to me and explained every detail carefully.

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    Reviewed Oct. 1, 2025

    I am so disappointed with the outcome of ever dealing with National Debt Relief. Please beware! There is no Relief with my debt. I started out with almost $15k and now I have $21k. I have been screwed!

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    National Debt Relief
    Response from National Debt Relief

    We’re truly sorry to hear that you are unhappy with your experience with National Debt Relief. Please allow us a chance to reassess your situation and assist you appropriately. A member of our client support team will be contacting you shortly. However, you are also welcome to reach us directly at 888-660-7427.

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    PriceBillingRates

    Reviewed Oct. 1, 2025

    They took all my credit card debt and put it into an interest free low payment, the process was very easy and you can't put a price on peace of mind. The payment I have for all 5 credit cards is now what my highest minimum payment on just one card alone was.

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    Staff

    Reviewed Sept. 30, 2025

    Ray was amazing at fully explaining everything to me. I know I can reach out to him if I have any questions. I will seriously take to heart to what we talked about, and the guide line I must follow, to get out of this mess I created. Ray thank you so much.

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    Staff

    Reviewed Sept. 30, 2025

    Anna was the most respectful, understanding, and knowledgeable person, I'm very grateful for her patience with me. She made me aware of everything, found the proper plan and made sure my budget could afford it, sympathy for my situation and gave me positive feedback.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2025

    For quite some time…I had been considering making ‘the call’ I finally did and I am so relieved. A process I had dreaded was after all professional and at my pace… Thank you. I am glad I did. I highly recommend this program… No pressure… Just wish I had done it before. Thank you.

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    Customer ServicePriceStaffBillingHonesty & Transparency

    Reviewed Sept. 30, 2025

    This customer service representative to the time to review my case and even notice the duplication of accounts I had previously and erase them. Hear my situation of having long covid and living with illness and side effects on a daily basis and the hardship I am going through. Understanding that it's been hard for me to be able to make payments or to be able to get out of debt for years, due to the multiple hospitalizations and jobs lost. Hear my concerns and suggestions and took in count that with my low salary I was only able to makes one time payment at the end of the month, explain that the company does charge for services. And was honest that didn't know where my prior amount went. Informed me I was able to verify with a department to answer my concerns. I am hoping that joining again this company at help me with the collectors and ease my anxiety and stress.

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    Sales & MarketingPriceRefunds & PayoutsStaffRates

    Reviewed Sept. 30, 2025

    National Debt Relief has not paid my creditors one dime since I signed up with them over one year ago. I have been paying National debt relief almost 500.00 dollars monthly for at least 14 months thus far and not one penny of my money has gone to my creditors. They should have already paid off one creditor by now. But instead they are letting my creditors charge interest each month to my debt. This company so far has shown me the are nothing but scam artists. They are essentially making me pay the same full amount of my debt. But instead of paying the full amount to my 2 creditors, they are paying my creditors HALF the amount and keeping the other half for themselves. HOW DOES THAT HELP ME!

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    Staff

    Reviewed Sept. 30, 2025

    What a great, seamless experience. Zero shame, knowledgeable and thorough guidance with Kyle. This was exactly the help I needed and I can actually breathe a little bit now. The terms were great and Kyle went over everything in the documentation! :-)

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed Sept. 30, 2025

    My husband and I have been struggling with debt due to a loss of job and the high cost of the economy. The struggle has been real, so I finally reached out to get some help today. I had spoken with Mia ** and she was very helpful and kind. She answered all questions I had and was very patient with me throughout the entire call. She helped me figure out a payment plan and I can finally see a light at the end of the tunnel. Things will still be tight, but, we can do it, and it won't be as tight as is has been. Thank you Mia for being so kind and helping me today! I truly appreciate it. We cannot wait to finally be debt free!

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    Staff

    Reviewed Sept. 30, 2025

    Representative that helped me was very helpful and knowledgeable. He Explained everything well to me and answered all my questions and concerns. It was very easy to work with him and I am a Very happy, satisfied customer and really appreciate all you do.

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    Customer ServiceStaff

    Reviewed Sept. 29, 2025

    I called because I was in a bind and just getting deeper in. They made me feel extremely comfortable and are going to help me get out of the situation that took a lot of financial stress off my shoulders. I highly recommend them to my family and friends that are in a financial situation.

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    Refunds & PayoutsStaffBilling

    Reviewed Sept. 29, 2025

    I had a very positive experience with Scott. He explained everything in a very comforting manner. This was an extremely hard decision to make for me because I have never had an issue with paying my bills. For me it is embarrassing to have to ask for help. I am grateful for the help from NDR.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Sept. 29, 2025

    My overall experience with National Debt Relief's program was fantastic. It was very smooth and easygoing. The reps let me know what was happening before they decided on anything. They contacted me and said they were going to settle things and told me the amounts. I didn’t even know the program was over until I started getting money back in my account and I didn’t know where it was coming from. They were taking the payments automatically bi-weekly, but in June, I noticed they didn’t take it. Another week passed and they still didn’t take it, so I called to see what was going on. They told me I had finished the program and they needed to refund me some money. That’s when I realized where the money came from.

    They kept in contact with me and kept me afloat of what was going on. They sent me an email about the program ending, but I didn’t see it. I was thinking the program would take about three years, but it went by fast. The amount they took wasn’t overwhelming, where it had me struggling to pay it over time. I’m completely satisfied with them. At first, I was reluctant and wondered if I was being scammed and if it was true. But when I talked to the rep, he explained everything and made it sound like it would be good and that I’d be happy at the end. I remember thinking that I can’t wait to get to the end, and it came really fast.

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    Customer Service

    Reviewed Sept. 29, 2025

    The people I deal with at National Debt Relief are good. Overall, they did everything well.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 28, 2025

    Excellent customer service, excellent communication and explanation. 10/10. Answered all my questions and concerns, I really appreciate all the help and advice James ** provided us. I definitely will recommend National Debt Relief exceptional customer service.

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    Customer ServiceStaff

    Reviewed Sept. 28, 2025

    Barry ** is a very respective person with his genuine kindness and experience. He helped me with the whole process program by staying on the phone until I finish everything. Thank you very much Mr Berry **. You are the greatest. Also thank you National Debt Relief.

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    Staff

    Reviewed Sept. 28, 2025

    10/10 would recommend to anyone? He was WONDERFUL! He was nice and friendly and I never felt judged about mistakes I’d made with my finances. He was very knowledgeable and I feel a million times better about my financial future! Thanks to him a weight has been lifted off my shoulders.

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    Loan Process

    Reviewed Sept. 28, 2025

    National Debt RELIEF is way better than a Consolidation Loan or filing for Bankruptcy, and includes legal and other assistance with credit bureaus and creditors when needed! I just wish that I had discovered NDR a lot sooner, before "stressing" myself about my unpaid Debts.

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    Staff

    Reviewed Sept. 28, 2025

    Randy was extremely helpful and knowledgeable and caring in handling my case. He made me feel at ease and not at all uncomfortable during the process. He was very thorough in explaining everything and the next steps. If anyone needs help digging out of a hole and have been unsuccessful on attempts on their own, this would be a good option.

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    Billing

    Reviewed Sept. 28, 2025

    I felt trap with no way out and National debt relief is my light on the end of the tunnel, I was under a lot of stress. I felt like keep making payments and that there was no advance whatsoever. Now my mind is at ease. I recommend national debt relief to everyone.

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    PriceStaff

    Reviewed Sept. 28, 2025

    This was handled very professionally. The young lady explained things clearly so I could understand them. I felt that she did excellent job especially dealing with me, this is a great program and I would recommend it to anyone that needs it. Yes it's scary but worth it.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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