National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 31, 2017
The overall experience was exactly what I had read and research prior to signing up. All agents were professional, sincere in their effort to help as well as knowledgeable and personable. Recommendations: 1. Agent pronounces their name clearly and make sure the caller knows your name and how it is spelled. 2. When the customer is talking DO NOT speak over them. It's rude and unprofessional. 3. Consolidate information into 2 or 3 emails rather than 7 or 8. It makes it easier to find information when customer needs to help.
Reviewed Oct. 31, 2017
I was bombarded with phone calls and letters. It took about 6 months before settlement activities. It happens quick, all I need to do is approve. The calls are not that often even though I'm not halfway my payments yet. Online access to NDR is user friendly. Customer service are always helpful every time I call. They give great advices that lessened my concerns.
Reviewed Oct. 31, 2017
Shelly **, the certified debt specialist I first spoke to was clear, concise, and patient. She make the process smooth and answer all my questions. The welcome call was also clear and concise. They left me with all the information I need to start reduce my debt.
Reviewed Oct. 31, 2017
I currently had an account with a high amount of debt and I could say I thought I’d never get a good settlement out of this one. To me It is unbelievable that National Debt Relief negotiated this settlement at such an amazing amount with a total saving of $4,490!!!
Reviewed Oct. 31, 2017
I like how getting relief help can get me to the point that I needed to be without having to file bankruptcy. I had consultations with National Debt Relief and someone explained to me the whole debt program. Once I joined and got deeper into my membership, I was contacted a few times about how I can solve cases or that they were on the road to solving cases and they needed my approval for that. So far, they have resolved two of the cases and we're on the road for the next one to come up soon. They call me periodically and I have the number to contact someone if I needed to.
A month ago, I received a call where I was given the option to extend the membership and minimize the amount of payment. But that wasn't cut for me since the whole idea was to get rid of this debt as quickly as possible. I signed up with them for over two years, and I've been in the program for six months now. The plan works perfectly. The most important one was that National Debt Relief helped me to ration out the amount of funds that need to be put up to resolve the debt. I had the funds to do it, but I didn't know how to organize it. So, National Debt Relief was very helpful in that way.
Reviewed Oct. 31, 2017
My bills became more than my pay and I needed help. I signed up with NDR and I'm very satisfied with their service. I emailed them then got on their site when I needed to change my payment date based on when I get paychecks, and my interactions with their reps have been smooth. National Debt Relief took a lot of pressure out and now I can sleep at night. I recommended it to a friend. He's using the same thing and he's happy too.
Reviewed Oct. 31, 2017
I was trying to apply for some loans and Open Lending suggested that National Debt Relief might be better for me. I started in February with National Debt Relief and I’ve already paid off two of my cards. One of them was my oldest and highest debt and I just got it out of the way. Making one payment a month or additional payments feel like paying off the debt quicker. And it really helps if all the bills consolidate whatever payments I’m going to make and I didn’t really have to worry about much else. I call the NDR reps when I have a question about my payment, and they’re pretty much straightforward, thorough and empathetic. National Debt Relief is a great resort when it comes to handling and settling one's debt, which takes away the stress.
Reviewed Oct. 30, 2017
So far I’m very happy with both the service and ability to resolve my debt. They have helped me at a very difficult time. They also keep me informed on every decision and explain everything. I would recommend them to anyone with financial problems.
Reviewed Oct. 30, 2017
So far they have started with making the process simple! It has been a huge relief to know someone is there to help get us through tough times! Very nice people to talk to over email or over the phone.
Reviewed Oct. 30, 2017
We are so thankful for helping us and look forward to getting our accounts paid. We were so pleased Paul was so patient and explained everything to us. We are looking forward to share your number with friends who may be in need.
Reviewed Oct. 30, 2017
The two people I spoke with were informative and answered all my questions. They were also very responsive. This is a great service. The application was very easy! I'm so glad I found you guys and will recommend to others who are need of debt relief. Keep up the good work! Thank you!
Reviewed Oct. 30, 2017
So far is very helpful team. Also very attended on answering questions that come to mind. Another thing they had that was very positive is the guidelines they have. I also feel they make me feel they got my back in solving my down fall for the moment. Thanks for the help once again.
Reviewed Oct. 30, 2017
The lady was very patient with me in understanding the issue. She took the time to explain to me how the program works and how it will help me get out of debt. She went over all my credit cards debt with me and explain to me the process of negotiation. It was reassuring.
Reviewed Oct. 30, 2017
My experience has been wonderful, and Every time I have called the people I talk to have been friendly and helpful. I have already recommended National Debt Relief to many people I know. I want to thank everyone for helping me out.
Reviewed Oct. 30, 2017
Tee ** was a great representative. Very attentive and willing to answer my questions. He was also very patient. If this works out the way I think it will I would highly recommend to a friend. I am looking forward to getting my credit back on track and looking forward to being debt-free.
Reviewed Oct. 30, 2017
It was very easy to talk and explain my situation. They are very understanding and helpful. The process was easy and easy to understand. They were very helpful with any questions that I had concerning the process. I would recommend to my friends who need help as well.
Reviewed Oct. 30, 2017
I was feeling overwhelmed when I called but customer service agent Heinz put me at ease. I felt a lot better after our phone call. New to program but expecting good things. The welcome call was informative as well. Nothing but professionalism from this company.
Reviewed Oct. 30, 2017
National Debt Relief has really help me to get back on track. They have arranged to get me a pay off amount pretty close 1/2 of what I owed. They take care of everything. I would recommend National Debt Relief to anyone.
Reviewed Oct. 30, 2017
I would recommend National Debt Relief to a friend. In a short amount of time they managed to make it possible for me to pay off my debt. The process was not difficult and the staff was always accessible and very helpful. Thank you.
Reviewed Oct. 30, 2017
Service agents are very friendly and professional. They make you feel like they are truly there to help. They are accessible to answer all of your questions, and make signing all appropriate paperwork easy. The Welcome call is also very helpful.
Reviewed Oct. 30, 2017
Loved their customer service. I felt really relaxed and all my questions were answered. One of the best business experiences I have ever had. Will be recommending to family and friends. Thank you for all of your help. Best customer service I have ever had.
Reviewed Oct. 30, 2017
I had to quit my job 3 years ago to take care of my husband who has dementia. As a family caregiver, you don’t get paid. I made the mistake of relying on credit cards in order to survive, always thinking I would catch up. I didn’t. I called NDR. I was approved for this program within 2 hrs! They didn’t judge me... They helped me come to a very doable solution. Very professional! I’m so glad I called. Thank you All!!!
Reviewed Oct. 30, 2017
I just signed with the program. The representative was very informative and helpful in giving me information regarding the program and the options that I have. They also what a welcoming committee to contact you after you've signed up to go the information to make sure you completely understand the program and ask any questions.
Reviewed Oct. 30, 2017
Our experience with both the agent and the Welcome Call was very professional and respectful to a couple of senior citizens in financial hardship. We look forward to getting out of debt and working with National Debt Service. They made it seem effortless and will allow us to have enough cash flow to survive.
Reviewed Oct. 30, 2017
I enrolled with 20,000 dollars in debt. Within a year, they settled with my biggest account, saving a little over 50 percent. Huge weight off my shoulders. 2 accounts settled within the first year, 50 percent of my debt already gone. Set-up for a 3 year agreement to get out of debt. Looks like it will be sooner than that. Highly suggest to go with NDR. Glad I made the decision to enroll. THANK YOUR NDR team, your hard work is much appreciated!!
Reviewed Oct. 30, 2017
Staff is friendly and accommodating to all my questions and concerns. I was a little apprehensive at first but after I saw the savings and the short period to complete the program I jumped right on it. We struggle every day with credit card debt and never maintain any consistency in paying bills and never see the light at the end of the tunnel.
Reviewed Oct. 30, 2017
Has been great so far. Everyone is very helpful and helping me with getting my debt down... I would recommend the service to others... It's good to know you can get out of debt... THANKS FOR YOUR ASSISTANCE... Please keep up the good work. Thanks.
Reviewed Oct. 30, 2017
Appreciated the engaging attitude of the woman I spoke with. She was pleasant, professional, informative, and respectful. She was cognizant of the sensitive nature of the subject and did not once make me feel ashamed.
Reviewed Oct. 30, 2017
Carter ** was excellent in his ability to answer our questions and help us make the decision to help ourselves through this program. We were so unsure but his kindness and patience helped us feel comfortable with our decision. The welcome call with Cathleen was also very informative and helpful.
Reviewed Oct. 30, 2017
The welcome call was very informative, and the man was polite. All in all a great experience. He even helped me go over all our info and make sure it was right. Best of all he told me how to add an account to the program.
Reviewed Oct. 30, 2017
Great experience trying to become debt free. NDR staff were always on top of things and made sure that information was disseminated quickly and efficiently. The staff has been very accommodating as far as making me knowledgeable as well with the status of my accounts.
Reviewed Oct. 30, 2017
None of the representatives were judgmental and Ty was beyond helpful in helping me through the process. I am very thankful for the help and feel so much relief knowing there is a solution and we can be out of debt in 4 years rather than continuing to accrue more and more debt!
Reviewed Oct. 30, 2017
Looking forward to work with National Debt Relief to get debt free and to learn from this experience of being debt free, it's gonna be a great experience how helpful National Debt Relief is gonna be in my life. I'm willing to recommend this company to others.
Reviewed Oct. 30, 2017
I'm so happy with the work and accomplishments of NDR on my behalf. They did something I couldn't and that's put me a better road to financial freedom. Because I didn't have communicate with my creditors I was able to move on with life and know that I would be debt free soon.
Reviewed Oct. 30, 2017
I just signed up and things are going smooth. After I called and spoke with Brian and signed up it was like a ton of weight was lifted off my shoulders. The process has been very easy and I will be saving money in the long run. Glad I made that call. Thank you NDR.
Reviewed Oct. 30, 2017
I got my first resolution offer just recently. It was a good offer and easy to accept. I accepted by email and then Received a quick follow up telephone call. What I consider an embarrassing situation to be in was handled professionally. Thank you.
Reviewed Oct. 30, 2017
I just started the program but everyone has been very professional and helpful! I am looking forward to clearing out my debt. Bryan ** answered all my questions. The Welcome call specialist was also detailed and professional. I was given all the information needed to stay informed.
Reviewed Oct. 30, 2017
I have been extremely happy with the customer service so far with this company. I spoke to several companies before I decided to chose this one. It seemed to have the better benefits that I needed. Mark ** was my financial consultant and Robert ** was my welcome specialist. They both answered any questions (and I did have a lot) quickly and with a genuine response. This cut my monthly bills almost in half! I'm hoping I can finally breathe again! I look forward to successfully completing this program. I will update later when I get more into the program.
Reviewed Oct. 30, 2017
I was completely and pleasantly surprised that an $8500 debt was reduced to $3800. I was worried because it was a while since I'd heard from National Debt Relief but now I understand. Wonderful experience for me. I would most definitely refer National Debt Relief to family and friends in need of their services.
Reviewed Oct. 30, 2017
I can't say enough about how helpful and pleasant my experience has been with National Debt Relief. They have made this process as simplified as possible, eliminated creditor phone calls, and kept me informed of the progress and results. I would recommend this company to anyone!
Reviewed Oct. 30, 2017
I would definitely recommend to a friend or someone in need. The customer service is very polite, they never made me feel like I was ignorant for asking a question or changing my mind on certain things. I'm very relieved that they are here to help us.
Reviewed Oct. 30, 2017
They helped me calculate the amount of time and money I’d spend paying off debt at the rate I’m going versus if I enroll in the program. 30 years of minimum payments versus debt free in just over 2 years. What a relief. Very satisfied so far with the service.
Reviewed Oct. 30, 2017
Great people who really wants to help and get you back on track. I have had no issues when it comes to questions or the need of help with NDR. This is a truly stand out company. If you are looking to grab a hold of your debt and tackle it with professionals this is the only place to look.
Reviewed Oct. 30, 2017
I am thankful for the help of National Debt Relief. I have almost completed my program, and am so happy and thankful for their help. The one thing I would say is to have clearer communication so that your clients know what is going on. I would sometimes go months without hearing anything, and when you are paying a large sum of money monthly, you should hear something.
Reviewed Oct. 30, 2017
Right now, I couldn't be happier with our experience so far with National Debt Relief. With 3 kids in college at the same time, we just got buried. Slowly we are working our way through. The only problem we have now is our Credit Score.
Reviewed Oct. 30, 2017
I am very pleased with the service and the explanation of benefits of this program. I'm grateful to be able to get this resolved and move on. Looking forward to being debt free. The representatives that I have spoken to have explained everything to me and help me to realize I'm not alone. Thank you for such excellent customer service.
Reviewed Oct. 30, 2017
I spoke on the phone with Luis and Kathleen. They were both very professional and answered all of my questions while getting through the information in a timely manner. This has been a very pleasant experience and I look forward to working with National Debt Relief more in the future.
Reviewed Oct. 30, 2017
Everyone was very informative and helpful. I am confident that the services you provide will correct my situation and get me back on track. The process was very easy, and all my questions and concerns were answered. I finished with a full understanding of how the system works.
Reviewed Oct. 30, 2017
They answer my questions quickly when I have any and they keep me updated on my accounts. They let me know what to expect and when to expect it so it was not a surprise, and they projected about how long it would take to resolve the issues I had with my credit.
Reviewed Oct. 30, 2017
Nate was willing to assist me with a financial program and explain how the process would work and gave me his contact information if is still any questions or concerns. He also took time with me when I was having technical issues pulling up information on email.
Reviewed Oct. 30, 2017
Joshua ** was our first contact and he was able to answer all of the questions I had and explained the program and the process that would take place after we joined! I believe this program will work and they will work for me as well. This whole process is scary but I believe this is my best option to settle my debts.
Reviewed Oct. 30, 2017
I wanted to get myself out of debt and I joined National Debt Relief a year and a half ago. They're nice and they helped me understand certain things. They paid off two of my debts and I'm excited that I'm going to be out of debt as my debts will be paid off next year. I would recommend National Debt Relief.
Reviewed Oct. 30, 2017
It's been over a year now since I joined NDR's program. I was recently divorced and wasn't making enough to manage all my debt. My counselor had given me the information about them. The first young man I talked to was extremely helpful, kind and understanding. He didn't make me feel bad because I was coming to him for help. They were also very knowledgeable. I asked for a lot of written information because I want to do a comparison and they sent me a lot of emails.
I'm on a two-year program and when they're able to settle with somebody, they send me an email with the info. They've taken away the stress and I'm not getting all those letters in the mail from the creditors anymore. They also told me that if something comes up, I got to let them know. My car had broken down. I called them a week in advance to see if they could put off the payment and they did. They said they'd take care of it and asked me when I would like to make it up. I like that if something happens, I don't feel like I'm locked into a payment. They've been good to me and send me a monthly statement. They take the money right out of my check every two weeks which helped a lot to get on top of my budget. I had and would definitely recommend National Debt Relief.
Reviewed Oct. 30, 2017
I had about $25,000 in credit card debt that wasn't going and something had to be done. I called National Debt Relief and I made an appointment to meet the representative in Manhattan. I prefer to do something like this in person rather than through an email or talking to an anonymous person on the phone. If I had a question, I could ask them and they can answer me right away. The reps were very helpful and they made sure the paper was done correctly.
As soon as the accounts were closed, I didn't use my credit cards anymore so I won't be applying for a mortgage or a car anytime soon but I knew that going in. And then they called me and tried to refer me to another company that would pay off everything all at once. But, it was 27-29% interest which defeated the whole purpose of going in for debt relief. I was not interested in paying that much and I wouldn't save any money. There was no incentive and my credit rating was wrecked anyway so that was totally pointless. I took a pass on it. But in three years, my debt will be paid off and I've some millstone around my neck for the next 10-20 years.
Reviewed Oct. 29, 2017
Very professional agency and very honest and the staff make it easy to understand how debt relief works. Already paid one account off for way less than I owed and about to pay another one off and I have only been a member and building my debt fund for about 6 months. I'm so glad I chose them to help settle my debts.
Reviewed Oct. 29, 2017
I was struggling with so many credit cards & so many minimum payments that I couldn't afford. I was about to file bankruptcy, but thanks to them I was able to have a better option! Thank you National Debt Relief for helping me make the best decision. My stress levels are better now since I know my debt will get resolve!
Reviewed Oct. 29, 2017
The representative knew what he needed to let me know. Addressed the one question I had. I do wish that when they need to talk to me they would text me as I get tons of unknown callers and I don't take those calls. I do get some emails which helps but to call back and leave a message then they have to call me back.
Reviewed Oct. 29, 2017
Everyone I talked with was very friendly and helpful. They were patient in answering my many questions and provided me with valuable information to conduct independent research on their services and company. Nikki's follow-up was timely (not too soon) and allowed me ample time to think about my decision.
Reviewed Oct. 29, 2017
I feel that National Debt Relief personnel were very understanding, professional and helpful in knowing how to help in this very stressful time for me and my husband. I hope we will be able to resolve our debt in a timely manner and look forward to our credit report looking better than in the last year. Thank you.
Reviewed Oct. 29, 2017
There's no question that National Debt Relief delivered excellent & quality service. I was truly astonished, and amazed how much of my debt was reduced in such a short time frame! The tremendous effort they put into this program truly shows how much they care about helping people. Thank you.
Reviewed Oct. 29, 2017
I have been in credit card debt for a while and couldn't get out of it. I gave them a try and am very happy that I did. They are always willing to help you as much as they can. They also are very personable.
Reviewed Oct. 29, 2017
I was very nervous and really unaware of exactly what debt settlement entailed. But the staff at National Debt Relief were very informative, friendly and professional. The process was explained to me several times and all of my questions were answered. I would definitely recommend this company to my friends and family who are looking for debt relief options.
Reviewed Oct. 29, 2017
I'm in my 60s. I had run up a lot of debt and I spent money that I shouldn’t have spent. It went from bad to worse to a point where we couldn’t keep up with our bills. I have panic disorder with people calling every few minutes. I couldn’t handle that. It's not like I didn’t want to pay anybody. I just could not pay them. I wanted to pay every month at an exact date so I called National Debt Relief and talked with them to pay my creditors. They are happy to do that and I'm very happy with what's going on.
It felt like they really cared. They kept asking me -- was I happy with what they were doing, was it okay if they did this and am I okay with that -- things like that that nobody else was able to do. They were always careful to run everything by me and explain it. They tell me that this is what they're going to do and that’s how it is. They were very helpful and very understanding of our needs. Before I used to pay anybody when there's money and just cash that out. But now they're helping us a lot with several accounts and that makes me feel good knowing that.
They have great reps. They are amazing and witty. They’ll laugh with you. They almost cried with me. When you're down they’re going to try to cheer you up. That’s one thing I love about them. It's made me tell people about them all the time. I'm not ashamed. I tell a lot of my friends I can't even pay all my bills. No one hasn’t laughed because we're all going like this sometimes. I'm doing it and I feel proud that I can do it that way. National Debt Relief is a feeling of freedom for me.
Reviewed Oct. 29, 2017
I was at a point where I didn't know what to do. I saw National Debt Relief's rating on Facebook was high so I chose them, and they were very professional. We're just at the beginning now but my bills are being paid off. I'm still in the program and so far, everything's been going smoothly. It gives me relief to see that there is an end to it, what I will have when everything's paid off and that feels good. I wish the cost would go down but overall I would recommend them.
Reviewed Oct. 29, 2017
I got overwhelmed with my credit card debt so I looked into relief help. I saw National Debt Relief on a consumer website and they were in the top 10 rated companies so I availed of the settlement. I'm faithful in my payment and I’ve had three debts settled so far. What National Debt Relief does is they get in contact with my creditors and offer them a settlement. I pay into the system twice a month and once funds build up they reach out to the creditors and offer them a settlement. If the creditors accept it then NDR gets back with me to get permission to settle that debt at that amount. That's how it has worked so far. Liberty Lending then took me on and has approved me for the loan amount to get these squared away that much quicker.
I'm going to be paying Liberty Lending and I got 45 days left with National Debt Relief program. They're signing me over to Liberty Lending who's a partner with them and I only have two more debts to settle as far as that goes. Working with NDR has taken a tremendous amount of pressure off of me in getting me out of debt much faster. As a matter of fact I blew their minds how quick my stuff has gotten settled. I've had to call a few times and they've been very professional all the way around, very helpful and very kind. They go out of their way to help me resolve my debt situation. They never spoke down at me and they always treat me with utmost respect and I appreciate that.
Reviewed Oct. 29, 2017
National Debt Relief is amazing. I’m retired and it’s tough to be by myself and have no income coming and with NDR, I don’t have to worry. After my husband died, I had a lot of things cleaned up and NDR was a neat way to do it. Everything that they say is like clockwork. If they have somebody that wants to settle, they’ll call and say, “This is what we have. We don’t like emailing any messages. We'd like to talk to you directly.” I always call them back. I got it in February and for a short time, I settled three accounts out of five which can't be beaten.
It's been taking a while to pay it off but NDR walks me right through it every step of the way. They do what they're told and they answered questions I had, which was great. They're very personal. I work for the state of Michigan for many years for the court system and I know people when they are egging out but NDR is really legit and it's a great, great company. They were very efficient since I get a reply instantly to any material I sent to them by my iPhone. I wish I had stuck on that. They really helped me since they are easy to talk to. NDR is the only good company I’ve ever known. I don’t want a bad credit and they're settling some of my cards that I have. These are the people to call when anybody is in bad shape and they should be put right on top of the list for debt settlement
Reviewed Oct. 29, 2017
I’m on the poorest level of income which is very low on Social Security. I’m taking care of a schizophrenic sister and my husband has diabetes, and I can’t feed them and my expenses. When I retired, my income dropped in half and in the first two to three years, I ran up some debt that I can’t pay off so I went to National Debt Relief. They were very helpful but I wasn’t expecting that they'd take their fee first before they start negotiating. As a result, my credit rating dropped 200 points. That was bad because when I wanted to sell my house or move, something happened to my husband. They said my credit rating will drop but as soon as things are starting to pay off, I’ll go back up again. But we’re talking about four or five years. They have finished two accounts, a smaller one and then a bigger one which was a credit card and a difficult one. They used outside attorneys to do it for them and I didn’t have to pay that, which was good.
I’ve gotten in debt again because all of a sudden, everything has increased. Food and water bills and my car insurance all went up. Plus, my husband and I are again taking the senior driving course online, my husband has to get eyeglasses, my sister has to get her tooth out and the bushings in my 9-year old Nissan had to be replaced. The expenses never end and it was terrible. I had to keep putting them on the credit card and now I have more debt. I’m going to National Debt Relief and see if they’ll take it on but I can’t pay any more monthly that I’m paying now. I pay $280 a month to them and that’s a lot of money for me. They take out the fee out at the beginning, around $1,000 before they start paying off my stuff. All these places take their fee in a different way for doing this. I had almost $16,000 in debt but if they can pay off $7,000 out of that, that’s a really good deal even if they take a $1,000 fee.
Whenever I call them and say, “Look, I can’t make that payment. I can only make $250,” they’ve done that for three months for me so that’s been helpful. Then, they go back up to the bigger fee. I’m scared to call them about the debt I’ve incurred since being with them because I know it’s going to mean the fee is going to go up again and I can’t pay it. I need about $700 more a month income, and I don’t know how to get that. Social Security hasn’t given us an increase in three years and some of the food has all gone up a third, and we have three people here who eat a lot and I have dogs too. I’ve always seen National Debt Relief rated as the best among the debt relief companies. My negative is all my own debt, not what they’ve done for me.
Reviewed Oct. 28, 2017
This is my first time to ever deal with such a matter. My National Debt Relief staff member is Mark ** and I got to say he was very informative, helped me out in every way he can in his most friendliest and nicest way an employee should be in any profession. Thank you. Hoping to be debt free.
Reviewed Oct. 28, 2017
I am a 62 year old woman who has never had to deal with money matters as my husband has always done them. I was scared to death wondering if I'm doing the right thing. Well when Kim explained everything to me it was clear that this program is what I need to get myself out of debt as quickly as possible. All the staff I talked to were very knowledgeable, curious, and seemed to want to help me out. Thank you all so very much.
Reviewed Oct. 28, 2017
Was completely satisfied with the people I spoke to and am looking forward to being debt free in 44 months or sooner. Am happy my daughter recommend this program to me. She is also a client and wish I had started this sooner. Am tired of being in debt.
Reviewed Oct. 28, 2017
Isiah whom helped me was very kind and easy to work with. So far (just starting program) I am impressed and happy with the service. Process has been fairly simple and straightforward. The documents clearly explain the process. Communication with this company has been prompt and simple.
Reviewed Oct. 28, 2017
I finally gave NDR a call to learn about their services after recognizing I would not be able to service all the debt I built up and a number of terrible personal events occurring. While it was a difficult step to take, the people kept urging me and following up with me to take advantage of the service. I am hopeful and optimistic that over the next year or two I can clean up my debt and recovering.
Reviewed Oct. 28, 2017
Explained everything in detail, friendly, knowledgeable! Fast service - I found out within an hour that I was approved for the program! Anytime I call you do not wait on hold long at all! You can tell their passion is to help you and get you out of debt the fastest possible.
Reviewed Oct. 28, 2017
The agent I spoke to and set up my account with was very polite, informed and helpful. His knowledge and professionalism made for a pleasant welcome to the program. I know that any further questions I have he will be able to answer. He was able to clarify any concerns I had.
Reviewed Oct. 28, 2017
So far it has been a wonderful experience... What kind people... So far very easy to understand the process... Makes me feel very part of the solution to my financial problem and it is a huge burden lifted. Thank you! I hope to see progress and get back on my feet.
Reviewed Oct. 28, 2017
You have been so so helpful and kind. I was so afraid to call but so glad I did!! Gigi and Mike have helped so much. Great people you have on your team. You have saved me big time. I’m so thankful for your service and would highly recommend you to others!
Reviewed Oct. 28, 2017
Daniel gave us such a peace of mind about the struggles we were facing. He was thorough and walked us through everything. He was understanding and sympathetic towards our situation. I would certainly recommend National Debt Relief to anyone wanting to be free of a financial hardship. A+++ for customer service!
Reviewed Oct. 28, 2017
I am very happy with the settlement you made with Capital Bank. Please do as good a job with Synchrony Bank. The payment schedule is very fair. I plan to pay off as soon as possible. I am waiting for the paperwork in the mail. I need the location for the checks to be mailed.
Reviewed Oct. 28, 2017
Have only dealt with National Debt Relief for a few days, but very impressed with the customer service I've received so far. Nervous about the program, but hoping for good results. Have dealt with Nomer and Kai (or Katrina?) and they were both fantastic. Explained everything very thoroughly and constantly asked if I had any questions they could help explain. Thanks again!
Reviewed Oct. 28, 2017
I have to thank National Debt Relief. They are helping me with my debt of 12 years which I kept paying on but didnt seem to be going anywhere. I have been with them for just a short while 3 months and have already resolved one of my credit cards. I dont like the fact that my credit score has gone down but they assured me that this is only for a little while. I feel so much more at ease with their help. It was very nice to work with them and feeling better without this heavy burden of debt. Thank You National Debt Relief.
Reviewed Oct. 28, 2017
I received notice that one of my credit card debts had been negotiated and payments would begin this month. Having the money automatically deposited with Global Client has been a huge help. Being one step closer to having these debts resolved is such a relief.
Reviewed Oct. 28, 2017
Helpful, understanding. The process was easy to understand. The representative guided me slowly to comprehend everything. And at any time I had any questions he ensured I had perfect understanding of everything. The website is easy to follow. I would recommend to anybody in the same circumstance as me.
Reviewed Oct. 28, 2017
Joel-** was professional, courteous, and prompt. He was comforting and did not pass judgment of any kind. He made me feel like I was normal and that life sometimes happens in a way that you just need to regroup and have a little bit of help.
Reviewed Oct. 28, 2017
I received a call today to let me know about my first settlement. It was done very professionally and I really liked that. Thank you to National Debt Relief for helping us with our debt! We will be recommending this service to others in the future! This has taken a giant weight off of our shoulders!
Reviewed Oct. 28, 2017
I sought for relief help because of divorce and job reduction. It's only been a few months since I've been with National Debt Relief but it's gotten rid of a lot of the calls. So it's freed me up to focus on other things. The only problem I've had so far is that notarized form and trying to get the form notarized. Other than that, everything has been great so far.
Reviewed Oct. 28, 2017
Christopher was very helpful and friendly. He was patient with me. I was very happy with my overall experience. Everything was explained to me so that I could understand what is going to happen. I am relieved and feel like a load has been lifted off my shoulders.
Reviewed Oct. 28, 2017
Clyde ** was very helpful and patient walking me through this process. After reviewing other companies I have chosen National Debt Relief to help me. I realize this process will require a bit of hard work to begin with and look forward to my end result.
Reviewed Oct. 28, 2017
Previous experience was good enough for me to come back a second time and would recommend to a friend. Two years is a reasonable time frame as opposed to 30 so I’m thankful for the opportunity. I hope adding additional creditors won’t be an issue.
Reviewed Oct. 28, 2017
I wanted to do a consolidation for my credit cards but nobody would give me a loan for the amount that I needed so I had to go through National Debt Relief. At first, the process was slow but now, it’s been moving along well. They’ve also been very upfront and forward in letting me know what the processes were. Plus every time they negotiate something, they let me know right away and handle it from there. It hasn't been quite a year yet but it's been a very positive experience and they made my life better.
Reviewed Oct. 28, 2017
I was overwhelmed with credit debt. I was a recruiter and the job market was not stable for us, so I had racked up a lot of debt being unemployed. Before the hurricane and before I lost my job, I had set myself up because my husband and I wanted to buy a home, so I needed to get my credit score up. We were on our way and then I lost my job and so we're kind of set back again. When you're doing debt consolidation, they wanted you to have a perfect credit score and that was my problem. A friend of mine told me about National Debt Relief. I heard a lot of good things from my friend and I decided that debt consolidation was what I'm going to do and so I went with National Debt Relief.
The setup was easy. They sent me out qualifying paperwork and explained everything. The packet that they mailed to me was in depth. I liked the open lines of communication. I could change or call, do whatever I want to do at any time. Everyone that I've talked to, I've never had a problem. As I pay things off, the monthly amount goes down. The original time length they told me was 39 months. Now, it's 27 months. I had most of my big debts paid off or on its way to being paid off.
The only bad part about it is I found out that Chase, which I have two accounts with, do not negotiate. But National Debt Relief has been awesome. They have no problem telling me that if they keep harassing me, let them know and they're there to protect me. I really appreciate that. When you get under the gun under all the credit card debts, they make you feel like a second-class citizen. With debt consolidation, they make you feel like a good person so I didn’t feel bad. You have to have a little trust and that’s the hard part. When you're in debt, you don’t trust people as much because you screwed up, so somebody else can probably come after you later. The best thing I could say is, if you invest and trust in the process, it works.
Reviewed Oct. 28, 2017
My husband had a stroke and he didn’t have a job for six months. I wanted to do a debt settlement and I basically sent NDR bills and what I had then they called people and made payment arrangements. I pay them so much a month but we're still at the beginning and we're still struggling. We started in February and they’ve only been working on a couple of the bills right now. It would take anywhere from three to five years but I'll have one debt paid off this year.
Reviewed Oct. 27, 2017
The customer service rep was very helpful and professional. He explained how it will work in great detail. The only negative thing is that he told me I could increase my monthly payment on the website but I can only increase month by month. Overall it was a good experience. Thank you.
Reviewed Oct. 27, 2017
I spoke today with Ampi and she went through the whole process with me. Ampi was so friendly and knowledgeable. My cousin had great success with his debt relief with NDR. I am already impressed and looking forward to working with NDR!
Reviewed Oct. 27, 2017
Great service with creditors. Sometimes the amount of time it takes for them start working gets really annoying. But once they start and creditors get resolved it's fast process. The longer I have been en4 it's seems to be quicker service now than in the past.
Reviewed Oct. 27, 2017
Jaymes was very patient with all my questions and accommodated my changing schedule to arrange our call. He was very thorough with his explanations. I kept hearing about NDR on Sirius XM channel, The Message, but it hadn't occurred to me that I might be eligible until I received a letter in the mail! So your marketing money is paying off!
Reviewed Oct. 27, 2017
I worked with a Katie and she was so nice. She took the time to really explain the whole process. I feel very relieved and see the light at the end of the tunnel. I would recommend them to all my family and friends. Katie really gave me hope and made me feel so much better.
Reviewed Oct. 27, 2017
Your people are so nice and helpful, never once did I feel embarrassed. I felt like I was talking to a friend. Thank you so much! They listened to all my problems. They were not negative or intimidating. Made me feel like I can do this. I was afraid to call National Debt Relief and now I am so glad I did. I hope other people will too if they are in the same boat as I am.
Reviewed Oct. 27, 2017
I had a wonderful experience, both people I spoke with were kind & very knowledgeable! They made me feel very confident with my choice of using National Debt Relief. My roommate already took my recommendation & is using it as well.
Reviewed Oct. 27, 2017
I call National Debt Relief and had the best experience. They are very good at their job and I feel financially secure again for the first time in the past 4 years. Best Service. I have almost 40000 dollars in credit card debt and was in the very difficult situation. They help me find the way out. Thank you.
Reviewed Oct. 27, 2017
After unintentionally falling into a financial hardship and not being able to make ends meet I contacted National Debt Relief. I followed their very simple instructions and before I knew it their team of settlement negotiators lowered my outstanding debt balance and I was on the road to rebuilding my credit. I would strongly recommend National Debt Relief to anyone over their heads in debt.
Reviewed Oct. 27, 2017
What a relief! Everyone was so kind, helpful, great listeners, willing to answer questions, and go over anything that did not make sense. Explained to me what will happen in sequence, keeping me informed every step of the way, and even willing to split my payments into twice a month instead of one. Thank you for helping me move forward in my life!
Reviewed Oct. 27, 2017
I was so impressed at how everything was handled! You always feel very uncomfortable when discussing debt!! But when we finally got in touch with National Debt Relief, they were very professional in the way they took care of every little detail. They were also so very kind to us, and patient! Thank you so very much!!!
Reviewed Oct. 27, 2017
I liked how everyone was very clear and showed me how the system will work. I also like the fact that I'm in control of how my money is being distributed. What attracted me the most to this program is how much contact the representatives have with you.
Reviewed Oct. 27, 2017
I had a great experience with Kyle from National Debt Relief. He was able to resolve my situation promptly and give a thorough explanation of the program. He laid out all my options and communicated them in a way that was easy to understand. The program is great and trustworthy.
Reviewed Oct. 27, 2017
Overall, this was a really great experience! Both agents who help me were very precise, Friendly and knowledgeable. I feel like I can now get the help I need and because they talked me through everything, I don’t have any worries that things are not going to turn out alright. Thank you so much!
Reviewed Oct. 27, 2017
Very please with how everything went. Was very happy to get the help I need with my bills. Everyone was so nice and well in knowledge of what they were doing. Will hope everything will work for me. I like how they do things and would tell friends all about this company.
Reviewed Oct. 27, 2017
I am so far. Very happy with the service provided. When I first started. I knew these Companies existed but was not aware of the details. After speaking with someone at length. All the details were explained to me and it has worked exactly as they said it would.
Reviewed Oct. 27, 2017
Randy made me feel comfortable and calmed my nerves. He should do counselling on the side. He answered every question I had. He was courteous and made the experience simple. So far so good, I would like the opportunity later on as we progress to review NDR again.
Reviewed Oct. 27, 2017
Great experience!!! Explained everything in detail and answered all questions. Very patient. Stressful experience made pleasant. Highly recommend if you have a need. I would advise everyone to try this company. They explained it all and verified it numerous times. Makes you feel like they are really trying to help you!
Reviewed Oct. 27, 2017
Reviewed Oct. 27, 2017
In all the telephone conversations with the representatives, I found them very informative and reassuring. The terms were Very agreeable and they walked me through all the paperwork nicely. This is hopefully the beginning of a very good relationship and the beginning of a new lease on my financial life.
Reviewed Oct. 27, 2017
Excellent customer service, very satisfied with how my account is being serviced. Everyone who has assisted me in this process has been extremely professional and explained every step so I understood exactly what and how my account is being managed.
Reviewed Oct. 27, 2017
Both of the gentlemen that assisted me in the process were extremely kind and helpful. All of my questions and concerns were answered and addressed professional. They each took the time to thoroughly explain the process and what I could expect from start to finish. I really appreciate how they walked me through each and every step of the process! Email confirmation was sent in a timely manner as promised.
Reviewed Oct. 27, 2017
Both associates took the time to answer all my questions. Both were polite and courteous. I also received all emails promptly with all necessary information. I am happy that this company will handle all my issues for me so that I have more time with my family.
Reviewed Oct. 27, 2017
Awesome customer service and they really care for their clients! They helped me a lot! And always on time to give you updates regarding your account! They always strive to give you the best result. And their customer service agents are very knowledgeable!
Reviewed Oct. 27, 2017
We want to thank all the people that helped me when I really needed it, everyone was very nice and pleasant. I have about one year left and can’t wait to be debt free because I am getting older and would like to have some money maybe to enjoy life.
Reviewed Oct. 27, 2017
The Customer service people are hands down the best people I ever dealt with. When joining the program I was skeptical at first because I was making the monthly payment yet creditors were still harassing me. A few months in and I have 2 of my account settled. Also. There is a reassurance that in case creditors decide to sue you're are still protected.
Reviewed Oct. 27, 2017
This is a great company. I have really been stress free since I signed up them. I'm so glad I choose NDR to help me get my life back by not stressing. I have already told 3 more people about this company in case they need help. NDR is so easy to sign up for.
Reviewed Oct. 27, 2017
Great experience thus far. Everyone was clear and sincere in regards to giving information and taking care of my questions. I don't regret my decision to allow this company to help me out and I would recommend it to everyone.
Reviewed Oct. 27, 2017
I am very pleased with the attention and understanding your staff showed. I am very overwhelmed and will do what I can to add additional monies to get this paid off quicker. I have made a promise to myself to not get into this predicament again.
Reviewed Oct. 27, 2017
My experience with working with NDR program has been the best. Do not know what I would have done if for not this program. Would highly recommend them to anyone that needs help. Can't thank them enough. Getting my credit back on the right track is very important to me and they are doing this for me.
Reviewed Oct. 27, 2017
If the program is as amazing as the customer service... there can be nothing but success! I am so happy to have been approved into this program and look forward to the results. I really appreciate Jeovany ** for taking his time and being thorough about all the details!
Reviewed Oct. 27, 2017
Both reps my husband and I spoke to were very helpful. They made us feel confident in our decision to take this route in our time of financial hardship. I hope that more people will look into program as a way to help themselves out of the endless struggle.
Reviewed Oct. 27, 2017
I was brought up to date with my account and review new settlement offer. My advisor was very polite and informed about my account with NDR. I appreciate the support and the professional courtesy you provide. Assisting my issues has been an great help and I can see the end of the rainbow and it looks bright. :-))
Reviewed Oct. 27, 2017
I think this is a great program for anyone who has ever gotten themselves over their head in debt. The quickness of the program is amazing, and it helps that the creditors don't ever call and hound us 24 hours a day. I recommend this program to everyone.
Reviewed Oct. 27, 2017
The process was quick and easy. These NDR are transparent and informative. Wish I would have done this years ago. I was taken out of the I wish I was debt free to knowing that I will be debt free. The quote was free. Everything is included and I am saving literally hundreds of dollars PER MONTH.
Reviewed Oct. 27, 2017
They were so helpful and after the process I was extremely satisfied with the help my wife and I received. It seemed to take a weight off my shoulders of trying to figure out exactly what to do so we would not have to file bankruptcy.
Reviewed Oct. 27, 2017
Great experience so far, great savings and they have taken a lot of stress from my life! Settled 2 of my debts with a drastic savings and have been very helpful with all my questions and with adding new debts that needed to be put in my consolidation. Thank you.
Reviewed Oct. 27, 2017
The program is very helpful and drastic if you really want to be debt free. Most of my settlements were half of what I owe. It was so unbelievable at first when I realized I would be paying off half of my debt at the end of the program and saving a lot of money. Yes will recommend.
Reviewed Oct. 27, 2017
Great program but not willing to work with you long term if your finances change. Lost my job shortly after I signed up and I have to keep calling repeatedly to keep my payments lower where I can afford them.
Reviewed Oct. 27, 2017
I had a good experience, Sue was very nice and explained the program well. It was easy to enroll and quick. The paperwork was easy to complete and I look forward to using this process to get my situation in a better place.
Reviewed Oct. 27, 2017
Thanks for representing me with this debtor. Your work is truly outstanding. I will recommend you to everyone who needs help with their debts. I will continue to use your professional services. I will be contacting you about the future debts.
Reviewed Oct. 27, 2017
I can't tell you enough how easy it was to speak to my representative and get information on how our financial situation could be improved through the help of National Debt Relief. I feel confident that this is going to improve my family's life.
Reviewed Oct. 27, 2017
Helping me get debt free and improve my credit! Easy to follow along with quick responses from a very active customer service team that is there to help. Glad I chose National Debt Relief. They have been a great company to work with to get debt free!
Reviewed Oct. 27, 2017
I was walked through the process, step by step. Both reps answered all of my questions with the utmost clarity. They made sure to help me through this difficult process and assure me of what I was doing. They went through everything very thoroughly and made sure I understood what I was signing. They contacted me with prompt time.
Reviewed Oct. 27, 2017
They were very helpful in helping me achieve my goals. They were also very informative during the process from beginning to end. I was completely satisfied with results that will completely help me become debt free within an unbelievable timeframe.
Reviewed Oct. 27, 2017
National Debt Relief staff was super helpful in making the program understandable and it was really surprising how easy it was to join the program. We are extremely excited to get our finances on the right track and start saving for our future. Thank you for your help!
Reviewed Oct. 27, 2017
When I first talked to Erika she was very helpful and knowledgeable. She pointed out the fact that National was rated #1 in the Nation by a review online. I looked it up and sure enough the information was accurate. I saw the big blue ribbon and knew that this was the best company of its kind. She was very patient with me while I learned how to operate within the system. She always explained everything thoroughly and gave me the answers to all of the questions that I asked. She is obviously very good at what she does. The man who welcomed me was excellent as well.
Reviewed Oct. 27, 2017
The people who helped me was extremely welcoming and friendly. I’m glad I made the choice to contact them. Customer care/service was excellent. I was given a thorough walk through and any questions I had I was able to have them answered without any problems.
Reviewed Oct. 27, 2017
I did a search online to find somebody who would help me out of my problem. I came across National Debt Relief and then I backtracked it and checked it with the Better Business Bureau. They've been helpful and I'm pleased. They're doing what they said they would help me with. I got 3 of 11 creditors taken care of and it has taken a lot of pressure off of me. I know that my credit is going to take a slight hit but it's not as devastating as if I had filed bankruptcy.
National Debt Relief had to ask for permission to check on my background. Then they took all my credit cards and they put those on the list to be cleared of the debt. They closed those accounts so I can never use them which is fine because that's the whole point. If I was to tell somebody who had no idea what they were getting into, be prepared to never use those cards again. It's frustrating at first. It shows that there are some results like I have one that was $4,000 balance and National Debt Relief got it down to $1,500. Money from my paycheck goes straight directly into an escrow account. And then, that money is what pays back the creditors by how they settled it.
I usually get an email or a phone call stating that such and such creditor settled. And then, I can go ahead and either click yes or say yes, I agree to it, or if I don't. I have agreed most of the time and I haven't had a reason not to. Sometimes the fee gets to me because it's a bit high for me. But it's a fraction considering what I was paying monthly to creditors without having a help.
Reviewed Oct. 27, 2017
I like the communication with National Debt Relief. They explained everything - how it's going to work, how to look it up online, etc. I'm into the program for about six months now and and I have a year and a half left, and National Debt Relief made my life a lot better. If it wasn’t for them, I wouldn’t have gotten out of this stress. I appreciate what they do.
Reviewed Oct. 27, 2017
I called a few people for help with my debt settlement before, but I never got any results. They just told me to be on a budget, which I’ve always been on. I’ve been working at it, but they never really gave me anything. I'm a truck driver, so I listen to SiriusXM Radio all day long and since I’ve been hearing National Debt Relief ad quite a bit, I gave NDR a call to see if they could help me. NDR had been good at what they do and the staff had been very courteous and very helpful. It's nice to know I'll be out of debt in about a year. I would definitely recommend them to anybody that needs help.
Reviewed Oct. 27, 2017
When I retired, I realized I couldn’t pay my bills so I decided to look into relief help. The people at National Debt Relief were very courteous. They call me as soon as I have an offer, and they take care of it. However I wanted to know if it's possible for them to send me a list of everything that’s been paid or in the process of being paid and whatever is left so I would have an idea if I have enough money to finish paying them. But other than that working with NDR has been good. Everything was fast and my bills have been taken care of.
Reviewed Oct. 27, 2017
We wanted to have one payment and not have 500 people to pay, and NDR made it a lot easier to pay the bills. However, we said we would pay every pay period that we have, which is two times a month. Then when we had a three-pay period in a month, they ended up taking $900 from us a month instead of $600 like we agreed. I didn’t like that because that’s a lot of money. I had to ask them one month not to and I had to submit something. Once they get $600 or the fee that we agreed on, they shouldn’t take any more. I shouldn’t have to ask them not to. Other than that, so far, they're really good. We're able to pay off our bills a heck of a lot quicker than we would have ever been able to without NDR.
Reviewed Oct. 26, 2017
Christopher is very knowledgeable at his job and he made a hard experience not so hard. I appreciated being treated nice and he explained everything and answered all our questions. I appreciate all he is doing on our behalf and will tell my friends that get in a tough spot about y'all.
Reviewed Oct. 26, 2017
I would like to say that your agent Lana ** was very knowledgeable, explained everything in detail and answered all questions. Based on my experience so far I have no problems recommending this program to others. Thank you for all the help.
Reviewed Oct. 26, 2017
The whole ordeal was very informative and easy to understand. Ms ** was very reassuring and covered all the topics with ease. I would recommend to my friends to contact Theresa ** for any help they may need, because shes so good at her communication skills.
Reviewed Oct. 26, 2017
I truly enjoyed the customer service representatives. They were respectful and completely transparent. Both representatives discussed all my information and were efficient during all calls and emails. Would recommend to a friend and looking forward to financial freedom within next few years.
Reviewed Oct. 26, 2017
Really good. Glad to get the help in this time of financial hardship. Your help in this matter is appreciated. In life we go through struggles but it is good to know there are company's out there like you who can help in these trying times.
Reviewed Oct. 26, 2017
Debt Consolidation Program - Igor did a great job in helping us get started. I am very happy with how he did. The welcome call was really well done. They explained everything very well and answered all my questions. I would definitely refer them to a friend. I am looking forward to being debt free.
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