National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Oct. 26, 2017
This has been an easy setup made easier by the friendly, knowledgeable staff. I look forward to working with your company. Just knowing that these debts will be taken care of is a huge relief. We have been through some rough times of late and this has been a Godsend... Thank you.
Reviewed Oct. 26, 2017
Every member was very kind and helpful with getting me to understand the process and take their time to really make sure I knew every detail. The welcome call helped as well because they went over everything step by step to reassure I understood. Christopher ** was very helpful and made the process seem simple and easy.
Reviewed Oct. 26, 2017
Great program. Saved me a lot of sleepless nights. Staff was Knowledgeable and were able to answer every and any questions I had. Program was simple to enroll in and they are really great at Communicating with you. Looking forward in completing the program and being debt free.
Reviewed Oct. 26, 2017
So far, this program seems easy enough to follow. I was made aware of an offer to one of my creditors and just having to click the "Accept the Offer or Reject" button was so easy. Although I was skeptical, I am glad I took the chance and made the call to NDR. I will definitely refer you to a family member or friend. Thank you!
Reviewed Oct. 26, 2017
National Debt Relief has been very professional at helping me settling my debt with my creditors. They also have helped with me with becoming debt free and have helped me regain financial stability! I would recommend National Debt Relief to anyone!
Reviewed Oct. 26, 2017
Excellent service, have had a lot of patience to explain in detail the process over time. Give security and confidence to their customers, treat the customer in a very professional and pleasant way. THANKS!!! I will definitely recommend others to get help from you.
Reviewed Oct. 26, 2017
They did a great job of explaining the program and everything I need to do to be successful with it. I understand what the package is and if I having any problems they will be there to help. I hope that the program works as they explained it to me because it sounds like something that would benefit me.
Reviewed Oct. 26, 2017
I'm amazed that NDR has cut my debt in half! The staff were always very thorough and kind. I was nervous starting the program but with commitment to the program I've seen great results. The amount I will end up owing is even less than the loan from Liberty Lending. I'm excited to exiting this program soon and rebuilding my credit and only pay half of what I owed.
Reviewed Oct. 26, 2017
I have been very happy with the clear explanations that I have received in regards to how the program works. The staff has been very clear and understanding to meet my needs when I've had interesting questions. I appreciate the assistance that I have received and I can't wait for my debt to begin to be wiped out.
Reviewed Oct. 26, 2017
I just got off the phone with two individuals from National Debt Relief. These two individuals were extremely knowledgeable and very courteous, patient, and they are a real asset to any company. You should be very proud to have these individuals working for you!!
Reviewed Oct. 26, 2017
James ** has helped us immensely with all of our issues! The whole National Debt Relief family has been awesome, couldn't be more happier. They made the process so understandable and easy for my husband & I to understand. The company has been so helpful with any of our questions that we have asked.
Reviewed Oct. 26, 2017
I have a good response from the team that is working on my behalf to get me out of debt. They are friendly and concern about me. I am delighted that I signed up with this company in order to accomplished my goals.
Reviewed Oct. 26, 2017
The people at National Debt Relief have been nothing short of incredible. Very professional and non-judgmental. They have made things easy to understand and I have stayed within their guidelines and so far everything has happened just as they said it would. I am very thankful!!!
Reviewed Oct. 26, 2017
He was very professional. He answer all the questions I had. I am very happy and please with the service. He had all the information I needed. He guided me the right way to financial freedom. I'm so happy he helped me.
Reviewed Oct. 26, 2017
Any questions or concerns I had they answered promptly and as accurately as they could so that I could further understand. I highly recommended to anyone in need to call National Debt Relief. They called back in a timely manner and the wait for a representative was never more than five minutes.
Reviewed Oct. 26, 2017
I'm just getting started with National Debt Relief, but so far the service has been excellent. I really appreciate the amount of time the service representatives are willing to take to assure I fully understand each step of the process.
Reviewed Oct. 26, 2017
The process was surprisingly easy and fast. All customer service agents are non-judgmental and patient, which at that time when I felt there were no options was extremely important. The staff is knowledgeable and courteous! So far this experience has been extremely positive.
Reviewed Oct. 26, 2017
National Debt Relief is a very hard working group. They have done all they said they would do faster than I expected. I am extremely happy with how they have done. They are very courteous and helpful. I am so glad I used them to help me with my credit card debt.
Reviewed Oct. 26, 2017
So far everything is going well. I feel relieved from the burden of my debt and getting excited because of the hope of becoming debt free. They understand your situation without any judgment and work with you making sure you understand everything. I will definitely recommend this company to my friends and family who I know are struggling financially.
Updated 03/20/18: One down, way to go. I really appreciate the fact that they take time to explain everything. They understand my situation and make sure I am comfortable with the settlement. Thanks a lot, I will definitely recommend to whoever is struggling with debt.
Reviewed Oct. 26, 2017
When I Googled the list of top ten debt relief companies, National Debt Relief was NUMBER 1. This process is a bit intimidating to the layman, but, your representatives were very knowledgeable and patient. They all did speak way too quickly and had to be slowed down to understand. The electronic speed and accuracy getting through the lengthy process was incredibly user friendly. I look forward to high success!
Reviewed Oct. 26, 2017
Clinton ** my Debt Specialist made the whole situation easier to deal with. He explained everything, and answered all of my questions. If I emailed, or called he was always quick to respond. I'm now looking forward to having my debt paid off so I can have control of my life. It has already relieved a lot of my stress.
Reviewed Oct. 26, 2017
Everybody was pleasant, professional and helpful. The program was explained very well and thoroughly. All internet components functioned very well. It took a minimum amount of time. And all negative aspects were brought up and addressed. I am very pleased so far. Thank you.
Reviewed Oct. 26, 2017
Today I signed up for this program. I was assisted by Max **. He was polite, patient and understanding. He did a great job making me feel comfortable with the program and went to great lengths to answer my many questions. I can not comment on the effectiveness of the program as I just signed up.
Reviewed Oct. 26, 2017
They were not judgemental at all. Very helpful Glenn walked me thru the whole contract and made sure that I understood everything I signed. The lady with the follow up call was just as good with making sure Glenn had explained it all and that I understood.
Reviewed Oct. 26, 2017
It was great. I hope for more resolved debt soon. They have been very accurate and keeping me updated on everything. I'll recommend them to anyone who has debt issues. Thank you very much. This has been a great experience so far and I can't wait to have my debt paid off.
Reviewed Oct. 26, 2017
Through NDR, I have finally felt that I may have my life back. I acknowledge my debt is substantial. I thought my only recourse would be bankruptcy. That is why I put off a solution. I have seen progress on my account. I understand my extra participation will speed up the process. All CSRs are thorough, understand the process and are helpful in offering ways to be debt free sooner.
Reviewed Oct. 26, 2017
I think you are doing a great job. You keep me up to date as to what's going on with the creditors. The harassing calls are going away and I feel more freedom to answer my phone now. I am very satisfied.
Reviewed Oct. 26, 2017
These folks are very friendly and care about people. They explain everything very well so the common folks can understand the process. They are very easy to work with. The person I worked with Alban ** is very friendly and knowledgeable and made me feel very comfortable.
Reviewed Oct. 26, 2017
My experience with National Debt Relief was great! Both Justin and Kathleen did an outstanding job in explaining everything to me. The experience was simple and painless. Everything was completed in a timely manner. They answered all of my questions, and thoroughly explained the process to me. I would definitely recommend this program to a friend.
Reviewed Oct. 26, 2017
Representatives were very professional and courteous. My initial call was handled very good and the representative took all the time I needed to explain the plan and answer any questions I had. The follow up call by another representative to confirm my application was also handled very good.
Reviewed Oct. 26, 2017
Nathen ** was very professional, he was persistent, never gave up on me. He was very honest and aggressive at his approach. Us people in debt tend to stay where we at and sometimes need that extra push. And the lady that help me out in the last part of my enrollment was very nice and professional.
Reviewed Oct. 26, 2017
I had a great experience enrolling in the National Debt Relief program. My rep Carly ** was amazing & immediately helped my stress level drop. Finances are difficult sometimes & we run into problems, but I feel very comfortable & relieved with my decision to enroll in this program.
Reviewed Oct. 26, 2017
I was very hesitant to start the program since I have always prided myself on being financially stable and pay debts on time. After experiencing difficulties I turned to debt relief for help. I always received friendly, helpful service and felt very confident that I was in good hands. The future looks a little brighter now.
Reviewed Oct. 26, 2017
To be honest I never used a company like this. I was always on top of everything but lately the bills just kept piling up and I felt like there was no way out till I found National Debt Relief helped a lot. A big weight was lifted off of me. Thank you National Debt Relief. A very satisfied customer.
Reviewed Oct. 26, 2017
I couldn't be more please with the team members I have worked with. Both were very prompt in contacting me and extremely helpful with the entire welcoming process. Along with that they were very awesome at fully explaining the program and answered any and all questions I had. Looking forward to working with NDR!
Reviewed Oct. 26, 2017
No one likes to be a in a financial hardship, but these ladies and gentlemen have made the process much easier to deal with. Thank you so much for the guidance and support plus the kindness and being very thorough!
Reviewed Oct. 26, 2017
National Debt Relief was very helpful and responded quickly to any questions or concerns I have. They were very information about their company and how they could help in my current situation. I would recommend their services to anyone in need. I had spoken with others prior to contacting NDR and had a horrible time. They keep changing the amounts on different accounts and keep saying I owed more than I did and after about 2 weeks later and numerous contacts I finally left them and contacted NDR. They got all the information right on the first try. I really like their customer service team and found them to be very responsive to my needs.
Reviewed Oct. 26, 2017
My experience has been great. I feel confident that I call the right program and the right person. Everybody have been very clear with the information and for any question. Thank you so much for your help. It has been a big load off my shoulder.
Reviewed Oct. 26, 2017
I can't be any happier with the service. I get all the hard work they do with my creditors. So excited that I am closer on getting out of debt and I owe it all to them. They keep me up to date on where I'm at getting debt-free. I appreciate all that they do.
Reviewed Oct. 26, 2017
I needed some relief somehow, I was looking and I gave National Debt Relief a try. I talked with them a couple of times and they have taken some stress off.
Reviewed Oct. 26, 2017
I was very impressed that my situation was greeted with major concern. Each person greeted me and actually listen to my concerns. They are very knowledgeable and explained in great detail the process. I was giving all the tools needed to get out of debt. I look forward to working with the team to get me back on track. Thank you.
Reviewed Oct. 26, 2017
I recently joined the program. I do not think it has even been a month and they have already resolved an account. They respond back immediately. If you have any debts that need to be taken care of, this is the company to go through. They give you all the information you need in full detail.
Reviewed Oct. 26, 2017
Very professional and informative. Gave me all information and it was wonderful news. I really appreciate all you are doing for me and hopefully all the rest of the transactions go as well. Everyone has been so helpful and kept me updated with all that’s going on.
Reviewed Oct. 26, 2017
So far, I am pleased with the way my Debt is being handled. I am not a non-profit. I am a regular senior citizen, retired and needed help in clearing some of my heavy debt on a fixed income. I am so sorry about the ads on my pages. They are just pop ups I have no control over. I am sincerely grateful thus far for all the help you have given me and I hope you will continue to work for and with me during this clean up of so much debt. I am doing my best to keep up with my payments to clear these. AGAIN, THANK YOU.
Reviewed Oct. 26, 2017
My only regret, that I didn't do this sooner. I feel a huge weight has been lifted. Everyone was nice and understood our situation. Walked us through the process and if we had any questions were able to put all our concerns at ease. Highly recommend National Debt Relief.
Reviewed Oct. 26, 2017
I was very skeptical going into this with National Debt Relief, because many many years ago I had tried another debt relief program who eventually just took all my money and ran. National Debt Relief has not made any empty promises and have been true to their word from the very beginning. Not only has this process helped me to get all my bills in order and under control, but National Debt Relief acted swiftly and spoke directly to my creditors almost right away. I didn’t receive all the harassing phone Calls, which told me that they were in touch with my creditors as promised. Their customer service department is excellent and handle things fast and efficiently. I would have to say that I would highly recommend National Debt Relief to anyone in a difficult situation with their creditors. They are almost done helping me get to a good place in my life again.
Reviewed Oct. 26, 2017
So far the two different representatives that I have dealt with have been awesome and very efficient with information! It makes this decision a lot easier. My personal account representative is extremely nice and works well with my questions. I appreciate everything so far.
Reviewed Oct. 26, 2017
I was fortunate to get a caring person in Ron ** to help me with my debt problems. I was at the end of my rope and seriously considering bankruptcy. The program he set up for me gives me some breathing room and time to pay off debts. I have great confidence in being able to carry out this program and pay off these terrible debts.
Reviewed Oct. 26, 2017
Really appreciated the professionalism from the operator Jami **. Give her a raise! She is very professional and very awesome! I felt she made the process easy to understand and gave me the confidence that if I needed more flexibility, NDR would be there for me.
Reviewed Oct. 26, 2017
I am just starting the process of consolidating all my debt. I spoke with Rahim and I am glad that I did, he answered all of my questions and explained everything to me. The starting process was very easy and I feel like this was the best decision I could have made. I did get upset over the phone because I thought I would never be in this situation but Rahim assured me that they were going to take care of me and that I am in good hands. At that moment I felt relief and that I was in good hands but not because what he said but by the way he said it. The followup call or welcome call went just as well. Paul was able to answer any questions that I had and told me if I needed anything to just give them a call. As scary as this all is I feel like I am not alone and I hope throughout this whole process it's just as simple and easy.
Reviewed Oct. 26, 2017
So far they have been very professional, courteous, and extremely helpful. They have very expertly explained in detail the whole program and have been very patient with me and all my questions. Now, how exactly the program really works, remains to be seen. But I expect a good turnout.
Reviewed Oct. 26, 2017
If I knew someone who needed your service I would certainly advise them to use you due to the professionalism you showed me in helping me. You helped me to manage my debt in a personal way. I appreciate especially knowing I will have an attorney to help if needed.
Reviewed Oct. 26, 2017
I was so elated about the fact of me being Debt Free I neglect to speak on behalf of the Wonderful Customer Service experience I had with National Debt Relief. They made me feel confident in the decision I was making. They assured me that they are here with and for me every step of the way. No need to communicate with my creditors from this point on. National Debt Relief and my Attorney will do the talking for me.
Reviewed Oct. 26, 2017
The two agents I dealt with were very pleasant and made me feel comfortable. I was very nervous about the process but was easily made at ease. I would recommend this agency to any of my friends who need it. I was also shown how to get into my website and navigate through it.
Reviewed Oct. 26, 2017
It was a pleasure to talk to someone that understood my problems and was very kind to me. I received excellent information and help. I feel better already. I would tell anyone that needs help to call National Debt Relief. Everyone I talked to was very kind to me. Thank you so much.
Reviewed Oct. 26, 2017
Very smart, patient and informative. I did not feel like I was rushed or forced to get into the program at all. After talking to Ms ** the first time I already had that feeling that I could trust her and feel her willingness to help me. She was patient with me because I was not able to answer her calls for 2 days because I needed to have emergency surgery. Thankful for this program. Feeling overwhelmed after all Ive been through. Thank you so much.
Reviewed Oct. 26, 2017
Leon was very helpful and informative. The gentleman I spoke to for my Welcome Call (I forgot to write down his name) was also very helpful. I appreciated all of the time they took to explain things to me and to help me out.
Reviewed Oct. 26, 2017
National Debt is godsend. My life was in absolute disarray from a huge outstanding debt. National Debt has allowed me to slowly get my financial life back. I initially owed an estimated $40 plus. National Debt was able to work with my creditors and significantly reduce my debt.
Reviewed Oct. 26, 2017
I was very satisfied with my experience with National Debt Relief. Nathan ** was extremely helpful and friendly. He was very sensitive to our concerns and explained everything to our satisfaction. He understood our fears and apprehension and was able to relax us and give us some peace of mind. We have never been in a situation such as this and Nathan was understanding and brought us up from a dark place into the light. I would highly recommend your company to my friends and family members without any hesitation. Thank you Nathan and National Debt Relief.
Reviewed Oct. 26, 2017
I didn't want to file for bankruptcy. I've had a few people that I talked with at National Debt Relief and they're all pretty helpful. It's given me a little peace of mind using NDR. I felt like I had someone helping me. I don't have to talk to the creditors and worry about the phone calls and all that.
Reviewed Oct. 26, 2017
National Debt Relief has already paid off one or two of my debts, and everybody whom I have spoken to has been very nice. NDR is helpful.
Reviewed Oct. 26, 2017
NDR was fine during the sign up although they were kind of pushy. We told them at the beginning that it's something me and my wife both have to do and make decisions. But when we went to make an agreement on one of the creditors, my wife wasn't with me and this woman kept on and on until finally, I wound up hanging up on her. After I've talked to my wife, I called NDR back. For the most part, they're good, easy to work with and easy to get a hold of. They went too much in detail explaining every little thing but that was good. I've been working with them for six months now and they've taken the burden off of me. They got one account completely settled and then they're working on two more right now. However, I'm not happy about having to give them 20% of the full amount. On the other hand, NDR provided service that I needed.
Reviewed Oct. 25, 2017
Explanation of document clarified by Axel ** who was professional, explicit and caring. He was able to go over other aspects of the program and reassuring me that Nat'l Debt is definitely in my corner in helping me with my financial problem and clearing it up.
Reviewed Oct. 25, 2017
The representative was so pleasant and very professional. She explained everything and was very calm and respectful of my expectations and said I could call her anytime with any questions. She made the entire experience a good one. I look forward to see how they do with the creditors.
Reviewed Oct. 25, 2017
The representative I spoke to was very friendly and helpful on getting the questions I was inquiring about answered. He was very persistent and seemed like he wanted to help me clear my debt. He also was very professional and upfront on giving tips on what I should do in order to help me along the way.
Reviewed Oct. 25, 2017
NDR customer service provided a detailed and thorough explanation of the program and treated me with dignity and respect despite my financial challenges. Enrollment in the program was easy and I appreciated the customer service representatives willingness to answer all of my questions.
Reviewed Oct. 25, 2017
Both representatives were beyond amazing, so very informative and made an otherwise uncomfortable thing to discuss less stressful. Their knowledge of the process and sheer kindness was so much appreciated. Thank you Greg Greene & Frank for all the help in getting me debt free!!
Reviewed Oct. 25, 2017
Everyone involved in the process were nice and helpful and very thorough on explaining everything. I feel like I am in good hands when it comes to getting my credit debt under controlled and eliminated. I would recommend this service to a friend.
Reviewed Oct. 25, 2017
So far you guys have done what you said you would do. I am pleased with the 3 debt settlements we have reached with my credit card companies, and I look forward to getting my other debts resolved in a timely manner. Thank you.
Reviewed Oct. 25, 2017
National Debt Relief has been very professional and has help resolve a debt for me and still assisting to resolve another. Very grateful for all the support they have provided me. National Debt Relief has proven they are trustworthy and are going to do their best to help their clients get out of debt soon as possible as they promise up front.
Reviewed Oct. 25, 2017
Since the first day I called to get started on the program, everyone has treated me in a courteous and professional manner. Always willing to help and make me feel at ease. Big thank you to all members of staff.
Reviewed Oct. 25, 2017
Daniel and the team were welcoming and worked hard to resolve my debt and saved me $200+ a month. The process was easy and gave me some relief knowing that I will be debt free in three years. This will allow me to get ahead and not have the weight of the debt on my shoulders.
Reviewed Oct. 25, 2017
The process was very easy. I was very nervous about this but was assured that everything would be ok. They were very knowledgeable in the program and made it easy to understand. Explained everything precisely. After the conversation I felt confident that I had made the right choice. I am relieved that I have this company on my side to helping me achieve my goal of becoming debt free. Everyone was polite & friendly. Thank you so much for the assurance that I can be debt free.
Reviewed Oct. 25, 2017
I appreciate the time, commitment, and friendly advice from your company in helping me understand the process and looking at a better debt free future for me down the road. I could not imagine doing this on my own and I am already feeling better in taking the first step that I have been so scared to do. Tom ** was excellent in explaining things to me and reassuring me that I am doing the right thing... Thank you so much for caring it really makes a huge difference in the way I feel about doing this, and knowing I have a friend helping me all the way... A million times thank you for everything and helping me through this difficult process for me... Thank you from the bottom of my heart!!!
Reviewed Oct. 25, 2017
I am pleased to say that they have came in agreements what some of my creditors and they continue on striving to celebrate us. I am very pleased at this time I am cost notified when an agreement has been made with my creditors. They have the layout for me with the agreed-upon the month they're going to pay and once again I am very thankful for this company and they are doing an excellent job at this time.
Reviewed Oct. 25, 2017
Customer service was very helpful and understanding and answered all of my questions. I was up in the air with what to do about my debt. And when I talk to the agent he made it clear on how the program works, gave me no hassle or pressure to join, just said think it over and call me if I have any questions.
Reviewed Oct. 25, 2017
Very helpful, understanding. Easy to get someone to talk to. Very easy. They work with you. They listen to everything you say. They get the job done for you. I recommend them to anyone who needs help in their situation to call them. Don't wait, they can help you.
Reviewed Oct. 25, 2017
Ed ** is an awesome customer representative. He walked me through most of the process and I was able to enroll in the program in a timely manner. Thank you for being patient with me throughout the process of enrolling in the program.
Reviewed Oct. 25, 2017
My experience with Yon was excellent. He made me very comfortable talking to him and also providing necessary information needed to complete my application. The welcome person was very kind also. Thank you.
Reviewed Oct. 25, 2017
All of the people l have spoken with were very kind and helpful. Thank you so much. The process was very thorough. I reviewed everything about National Debt. You are highly rated. You have kept me informed and answered all my question very truthfully. Thank you.
Reviewed Oct. 25, 2017
The Representative Sean, whom I had my Welcome Call; was very helpful & patient. Also he was very informative & spoke clearly about the subjects. We needed to cover. Sean also reviewed & made sure that any information or emails that I needed to have signed was done correctly.
Reviewed Oct. 25, 2017
I was referred by my mother and Michael ** responded within an hour of my e-mail! He was very helpful and walked us through every step! He was upfront, honest, kind, and sympathetic to our situation. I would definitely recommend NDR to any friend of mine needing help with their debt!
Reviewed Oct. 25, 2017
Everyone was very thorough. Very professional and friendly. Made this easy for me. Elizabeth ** has been available to me since the start. She is very patient and went above and beyond to help me in this process. She made me feel good about making this decision and answered all my questions completely to my satisfaction.
Reviewed Oct. 25, 2017
Great agency. A little unsure at first but then incomparable and relief and a clear road to your problem. Most of all there is a team effort. Thanks. Positive direction moving forward in helping take care of your problems. You will be blessed with their services.
Reviewed Oct. 25, 2017
I was very impressed by the congenial manner and knowledge of Tangela during the application process and the follow up welcome call on Oct. 25. During trying times like these, it is very helpful to have a warm voice on the other end.
Reviewed Oct. 25, 2017
I explained my hardship to the first representative and was then transferred to quality control and it was a smooth experience from start to finish. The second representative even helped me get a lower payment amount as an offer! What a great experience. Thank you for all your help!
Reviewed Oct. 25, 2017
Christopher and Kathleen have been wonderful to work with! Very friendly and thorough! This is a stressful time for myself and my husband and we are grateful to have had such kind and understanding people to work with. We finally have a good feeling about getting the help we need with our debt.
Reviewed Oct. 25, 2017
The process was much easier than expected. The representatives were very helpful and informative making the process simple and easy. Going through any financial hardship process is rarely easy and simple so it was very refreshing. I am on my way. Thank you.
Reviewed Oct. 25, 2017
She was very pleasant and prompt if we had questions. She got back to me right away. When I had a question while going over everything she went over it so I understood it. I felt very comfortable and very much satisfied with how she helped us out, especially with the way be work.
Reviewed Oct. 25, 2017
Each person that I had with contact was very friendly and helpful. Which help me feel at ease. Program was presented to me with patient and understanding. Was explained with no pressure and always asked if I had any questions.
Reviewed Oct. 25, 2017
LaShonda and Gilbert explained everything clearly and reviewed all parts of the agreement. They made sure I understood everything. They went through each part and explained what to do. They also described what to do if I needed help in understanding the agreement.
Reviewed Oct. 25, 2017
I was very pleased with customer service and how they answered/responded to all my questions/concerns. I would definitely recommend their service to anyone seeking help in this arena! Thank you NDR (National Debt Relief). I would also like to thank Kelly for being so patient with me and for helping me through the process.
Reviewed Oct. 25, 2017
Was very helpful, professional and courteous on the phone like they were our friends. They put light in the end of our financial tunnel, and helped carry the weight of the load. Would recommend to anyone who is struggling financially with credit card debt.
Reviewed Oct. 25, 2017
The service representatives I spoke with were both well spoken, personable, and informative. I never felt pushed or strong armed. They answered my questions thoroughly. I came out of my welcome informed and excited to get started with NDR. I'd recommend this to any of my friends or family. I can't wait to get out of debt.
Reviewed Oct. 25, 2017
The experience so far has been exceptional. The team seems to be very professional, as well as friendly, and have answered all of my questions thoroughly. They follow through with every promise made in a timely fashion. I have not yet had the opportunity to see the service in action, but I feel a certain level of comfort in what I have so far experienced.
Reviewed Oct. 25, 2017
This company truly guides you along with how to become more financially responsible. It certainly would have taken me double the time and money to settle my debts independently. I am extremely grateful for the service. This program is very well put together and easy to understand. And if/when things become unclear, there's always someone within easy access to communicate with for clarification on your account. I would certainly recommend these services to friends and family.
Reviewed Oct. 25, 2017
They have lived up to all that they advertise about and more. Considerate, caring and very professional. No matter when I have called their offices, I am always treated with courtesy and respect and not made to feel as though I have failed.
Reviewed Oct. 25, 2017
Very pleased with the progress that National Debt is making with settling my debt for a fraction of what I owed. I wasn't sure that the company was going to fulfill their promise of helping me become debt free, however, they are proving me wrong.
Reviewed Oct. 25, 2017
While I'm pleased that National Debt Relief has settled 2 of my accounts. They seem to think that I'm rolling in expendable income. I live on a fixed income and my budget doesn't afford me any extra cash. So I don't appreciate them coming to me just 2 months into the program and asking for more money. I simply don't have it.
Reviewed Oct. 25, 2017
The representative that contacted me was very helpful & knowledgeable. He explained the process well & answered all my questions completely. He relieved my mind on some issues & made me feel as if there was a light at the end of my troubled financial journey.
Reviewed Oct. 25, 2017
Everyone that I spoke with at National Debt Relief was very friendly and caring. They didn't make me feel like a loser because I need help with my finances. They are very knowledgeable and made me feel at ease. The only thing that I am not comfortable with is skipping payments but that is what they told me to do. Otherwise everything was exceptional and I would recommend National Debt Relief to my friends and family who may need help as well.
Reviewed Oct. 25, 2017
The company provided help when I thought there was no one. Have had a great experience with company. Very friendly instead of not caring at all. If anyone needs help with a very bad financial situation don't be afraid to contact the National Debt Relief for help. Gives you a peace of mind when you need it most.
Reviewed Oct. 25, 2017
I am very happy so far with the service that these folks have supplied. I am amazed at the 1st two settlement offers how much money they have saved me. It has been hard to learn to use just the money we receive from our checks as we are on a fixed income but I am feeling really optimistic about everything getting paid and saving a ton of money and the stress relief has been amazing.
Reviewed Oct. 25, 2017
I was told it would take up to 4 months to start resolving my debts. I have been with them only 2 months and they have already resolved the first debt. I am looking forward to seeing how the rest of my debts. They have been wonderful to work with.
Reviewed Oct. 25, 2017
I’m with National Debt Relief for 5 months. So far I’m impress, how they working with my creditor. 3 of my credit card is almost paid off already, I’m super happy with them. I can check my account. I receive a letter for one of my credit card company Telling me thank for be consistent with the payment.
Reviewed Oct. 25, 2017
A lot of help in getting out in financial problem. I just done pay off my first account enrolled. Nice fast and easy to asked a help from them. I can breathe it out and can't wait all my account enrolled done.. Thank you.
Reviewed Oct. 25, 2017
This process was handled with a lot of care by the agents who helped me set up the accounts and who followed up as well. They seem dedicated in assisting me to be successful in eventually repairing my credit and having financial freedom.
Reviewed Oct. 25, 2017
They were very helpful and grateful that I have opted to try and better my situation and helped explain everything very thoroughly so I could understand every part of what I was getting into. I would highly recommend them to anyone that is need of financial assistance.
Reviewed Oct. 25, 2017
I researched National Debt Relief prior to contacting the company. BBB listed as #1 with words of high praise. Once I contacted NDR, I was amazed at each persons professionalism and eagerness to help get me back on track financially. The process was straightforward and completed easily. I would recommend NDR to family and friends.
Reviewed Oct. 25, 2017
All who assisted me were knowledgeable & very helpful. They took the time & had the patience to explain the details. I had to wait to have the funds & Luis ** persisted & I'm thankful for that. I am looking forward to successfully complete the program in the months ahead.
Reviewed Oct. 25, 2017
Everyone there is great to work with and they are really thorough! There's not enough I can say about the help they are giving me. They really want to help and are truly professionals, I would recommend NDR to anyone having debt problems. I'm saving almost 200.00 dollars a month! Thanks again.
Reviewed Oct. 25, 2017
Amazing customer service! The process is seamless and easy to do. Thank you so, so much! What a relief to be in control to your own financial situation. Definitely a light to the other side of the tunnel. May others be helped sooner than later.
Reviewed Oct. 25, 2017
The experience I had was wonderful. Everything got explain to me and all my question got answer. The staff was friendly and respectful. I can't wait to see my debt get lower and my credit score to start getting better. I would recommend my friend and family who are having trouble paying off their debt.
Reviewed Oct. 25, 2017
I am new to the program, was very ashamed of my situation. And nervous about going with any program. But from the beginning National Debt Relief has always calmed my fears and explained things as well as gave me options. I am very satisfied with their service so far. If anyone finds their self in this kind of situation I definitely recommend them.
Reviewed Oct. 25, 2017
It's been a good experience so far. The people were pleasant and helped through the process. Great communication and easy to contact. Top of the list when I looked for assistance. I would recommend this company for anyone that is in my position.
Reviewed Oct. 25, 2017
I really like National Debt Relief. I saw the reviews and the ratings, and I went straight to them. I've been with them since January 2017 and I've had a very good experience with their customer service. And I'm happy that I'm with them. They're always very polite, helpful, respectful, and always very cooperative in answering all the questions and concerns that I have. Whenever I call, it doesn't take me too long to wait for someone to respond to my call, and they reply with the best possible way.
The progress is very good. They have made negotiations and are still negotiating with the creditors. The last call I got was yesterday with one of my creditors. National Debt reached me through email and then they called me. I was advising my friends to be on it, too. And if someone is experiencing difficulty, I'm advising them with what I did. Since I'm with National Debt Relief, I feel very relieved with my creditors.
Reviewed Oct. 25, 2017
My income was lowered then my house insurance got raised, and I couldn't keep up with the payments of my credit card debts. I've started the process with National Debt Relief. I pay them every month and they've been keeping up with my payments to my creditors, and I have paid off some of my debtors. But, I got a letter from Synchrony Bank saying that anything over $600 that was credited into my account is considered as income and I had to pay taxes for it. Other than that, National Debt Relief has been very helpful and I don't have to deal with any of the creditors because some of them can be very rude.
Reviewed Oct. 25, 2017
I searched for debt solutions online and National Debt Relief was the first one that got back to me. When I first started the program I told them all my stuff. The rep looked it up and found out what my monthly prices would be then he asked me if that would be okay. I did some paperwork and then it was set. The payment has been automatically withdrawn from my account ever since.
It also lowered my monthly payment by 100 bucks and at least now I have an end date. It set a clear goal on when I'd be paid off. I know exactly if I stick to the plan or if I pay more it'll be less so that’s really peace of mind. They’ve been quick with all the questions too. I had one month where an emergency bill came up for school and I had to cancel paying and they were really quick about it so it was really nice. Things are going good.
Reviewed Oct. 25, 2017
On the phone, the NDR team was positive and helpful. Working with them has been going well so far and I'm happy. NDR is a great firm who tries to help, they do their best, and they succeed.
Reviewed Oct. 25, 2017
I had multiple different credit cards and kinds of debt. They were all charging me interest, so it was hard to keep up with. I figured consolidating them could potentially pay it off quicker, and it was less hectic for me to keep up with to make sure I was paying everything on time. National Debt Relief has been an excellent service. I'm not the best correspondent to my emails, so I've had mostly dealt with people on the telephone. They’ve been great to call and make sure that I got my email, and everything was updated, and just checking with me. So the experience was excellent overall. It helped me clear everything, and also, just a relief of knowing that it was paid off much sooner. At this point, they referred me to a loan service that paid off the rest of it, so I can start rebuilding my credit at a much faster pace than I originally thought. So, that’s also been a very big relief.
Reviewed Oct. 24, 2017
Orion was extremely helpful and explained in detail all that was involved in resolving my economic situation. I felt very relieved that I can see some light at the end of the tunnel. I feel better now that I know I can actually get out of debt and back to having a more healthy credit and economic status.
Reviewed Oct. 24, 2017
Was told at the beginning to expect settlements at an average of 50% of the amount owed. Our first settlement was for 65% of the amount owed. We are very happy with our first settlement! It will wonderful if this will be our average throughout this process.
Reviewed Oct. 24, 2017
Very professional staff. Well done! Glad to have some peace of mind. Looking forward to working and achieving our financial freedom with your help. Thank you for all your help with this matter. The staff was very efficient and knowledgeable.
Reviewed Oct. 24, 2017
I just started with National Debt Relief. So far I'm happy with the experience I received. Mr. Mark ** was very helpful, his explanations about the program were very easy to follow. Everyone that I spoke to in phone was very delightful. Thank you.
Reviewed Oct. 24, 2017
Great customer service. Everyone I spoke with was very helpful and knowledgeable. Asked if I had any questions or concerns through the conversation. I would definitely recommend this company to anyone looking for help. Thankfully I have found a solution to my debt problems.
Reviewed Oct. 24, 2017
People I have spoken with have been very helpful and attentive. Marc on the initial call. And Andrew on the follow up one. When I first made contact the return call was very prompt. In need of debt relief and think I made the right decision by going with your company.
Reviewed Oct. 24, 2017
When being contacted the first time Eric was very professional and apologized in advance for technical difficulties the office was having in case we became disconnected. He was very patient with me as I asked him to go over previous information for I have never heard of a hardship solution before. When I said I needed to talk to the co client before going ahead he asked me a good time to call and he called me right on the dot the next day. He was very patient and honest through the entire process till the very end and helped me feel like I made the right choice. Jonathon was my welcome call representative and he noticed I typo the co client or myself did not notice and fixed it for us right away. He was very professional and kind also.
Reviewed Oct. 24, 2017
Today two of our debts were resolved with a considerable savings on each. Our customer representative was incredibly compassionate and very professional. She explained every detail and what our options were as to accepting the agreement. I would recommend National Debt Relief to anyone who finds themselves in a downward financial spiral.
Reviewed Oct. 24, 2017
Just wanted to say thank you for talks work in my behalf to help get my life out of tight times. I picked y’all because a website of best credit consolidation companies. Said y’all were the best. And y’all are living up to that standard.
Reviewed Oct. 24, 2017
I have had a very good experience with my representatives from National Debt Relief. They explained thing so I could understand them and so I would know exactly what steps would take place. I feel safe and secure putting my trust in National Debt Relief and commend Randal and his team. They are certainly experts and I appreciate everything they are doing to help me get out of debt.
Reviewed Oct. 24, 2017
Both representatives were very helpful and patient. This was an easier process than I thought it would be and am so glad I have taken this step. Thank you! A weight has been lifted off my shoulders. I would recommend this to any that is in the same boat.
Reviewed Oct. 24, 2017
From the beginning this has been a positive experience. My stress level has dropped. I also am very impressed and surprised on how quick one of our debts has been resolved. I don't feel like a total failure because I am still paying to resolve my debt issues.
Reviewed Oct. 24, 2017
Professional. Thorough. Max and the Welcome Call guy were patient with my questions and dedicated to helping me. I wish I had called National Debt Relief a long time ago. Perhaps the last few years would have been much less stressful and painful. Thank you for your help. Thank you.
Reviewed Oct. 24, 2017
Very friendly and professional - could easily understand what she was saying (English) was spoken very clearly. Would recommend to a friend or family. However I almost didn't answer because of the unknown phone number - I did receive an email explaining what the phone call was about.
Reviewed Oct. 24, 2017
I have been very happy with the way things have gone with NDR. They have kept me up to date on everything that has happened along the way. & if I have any questions, they explain it very well. Any time I've had to call, they are prompt to answer the phone & they do a great job handling any concerns I've had.
Reviewed Oct. 24, 2017
We contacted National Debt Relief to help us get out of debt. They explained how the program worked and what they could do to help us. National Debt Relief came through on their promises. I would definitely refer anyone wishing to get out of debt to use National Debt Relief.
Reviewed Oct. 24, 2017
The agent was very good. He made sure I understood everything. He also answered all my questions. He was very patient with me & very polite. I would recommend his services to all my friends & family. He caught a mistake in the bank account numbers. Then he said I would have to resign a new paper and fax it back to your offices. He asked me to get it back today, l told him l had my grandchildren and I would try to get it back today or tomorrow morning. He told me that was not a problem.
Reviewed Oct. 24, 2017
Every call I have made or received has been handled with the greatest service and efficiency. Your staff are so professional and well trained. NDR has made this process so much easier! We highly recommend NDR to anyone needing debt relief. Thank you!
Reviewed Oct. 24, 2017
Very nice, calm voice, friendly people sound they care for a solution. Will recommend this company to anybody need this service. With a fast respond able to answer all my main concerns. Well explain forms, approach format. Highly recommended relief debt program in the market.
Reviewed Oct. 24, 2017
I had to sign 4 different documents and go through 3 welcome calls to finally get through the process. Different departments seemed to have different numbers and some representatives didn't seem to know what was going on. The experience does not give me much confidence in this process going smoothly.
Reviewed Oct. 24, 2017
National Debt Relief has been an amazing company to work with. I have been enrolled in the program since May of 2017, I already have three credit issues resolved. National Debt Relief is very professional, knowledgeable, and fair. I would recommend National Debt Relief to anyone looking to get out of debt.
Reviewed Oct. 24, 2017
I would like to thank everyone for the help. I didn't think it was going to be possible for me to fix it. You guys are awesome and God bless you. Miss Erika you are a god-sent and your company is fortunate to have you. Do not let her go...
Reviewed Oct. 24, 2017
This company helps you to resolve old debts without having to resort to bankruptcy. They negotiated fair settlements with major credit institutions for us with a payment schedule we could afford. The best possible solution. Our debts are being retired in a manageable and timely fashion and for amounts agreed to by the companies that we could not have negotiated ourselves.
Reviewed Oct. 24, 2017
I found the representatives that assisted me to be knowledgeable of the program. All my questions were answers and they walked me through the process. I would recommend the program to anyone who needs their services. Even though it was not a very long process, it was an efficient a process with the opportunity to speak with at least representatives.
Reviewed Oct. 24, 2017
Stephanie was very helpful and answered all of my questions. She explained everything fully and in detail so that I was not confused. I would recommend this to a friend. She eased my mind about using the program to help me get out of the debt that I am in and the types of debt that they can help get rid of. I am excited to be able to start to be debt free with their help.
Reviewed Oct. 24, 2017
This company has great and friendly customer service. All my questions were answered, no issues. My customer service agent was friendly and nice and made sure that I understood everything involving my program. I would recommend this service to anyone. A+.
Reviewed Oct. 24, 2017
Have had a real good experience. They stay in touch and seem to care. All that was discussed at the initial interview has been backed by them. I really enjoy it when promises are kept. I give the a big thumbs up!!
Reviewed Oct. 24, 2017
I just signed up so my experience is limited. So far, everyone was very helpful and very friendly. After going over paperwork, it looks like it will be very helpful!! I wish I had thought about signing up sooner. It will help me pay off debt quicker.
Reviewed Oct. 24, 2017
National Debt Relief made everything so easy and painless for me! I have been behind and living off my credit cards for a year now they helped set me up with everything I need in order to get my debt settlement started. Thank you so much for all of your help!
Reviewed Oct. 24, 2017
I feel like the people at National Debt Relief are sincere in helping me. Everyone that I have talked to have been very nice and treated me with respect and I don't feel like they look down on me because I have financial trouble.
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