How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,537)
  • (5,571)
  • (1,370)
  • (601)
  • (516)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 309 Reviews 45975 - 46125
    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2017

    The representatives I have worked with to get my debt under control have been super helpful and thorough. I have just began the program and hope to have nothing but great things come out of this program. I know it will not happen overnight but I do hope that the debt can be resolved and I will for sure be referring any friends or family that needs their assistance to National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 3, 2017

    Made it very simple. Was very easy to set up. I feel comfortable with the program and am excited to become debt free. They answered every question I had in a way I could understand. I would recommend them to anyone that needed help finding a way out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Great customer service, very knowledgeable and helpful. Both Eugene and the gentleman who did my welcome call were friendly and answered all my questions. Look forward to working with you in the future and fixing my credit and accounts. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Daniel was good. The girl that did most of my welcome call was good. The girl that did last 15% of welcome call was nice, professional. But, it was laborious to understand her words. I asked her to enunciate better, got a little better, but still a struggle.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 3, 2017

    Thank you for being great and staying on top of everything with my accounts. I appreciate all that has been done so far. When there were flags you reached out to me to make sure I was aware and to get my input.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2017

    Very thorough and detailed. Concerned with my understanding of the program. Easy to communicate with the agents. Highly rated company with good reputation with BBB etc. Instill confidence in the process of debt relief. I am just beginning this process but so far it has been an easy one.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2017

    James was extremely helpful and was very nice to deal with! He made me feel confident in the whole process. I cannot wait to continue this process and become debt free. He answered all of my questions in great amount of detail, that was understandable.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 3, 2017

    When we looked into this type of help with another company, they did not tell us that it would negatively affect our credit. Micheal with National Debt Relief was very upfront about it and early in the discussion. Always asking if we understood what was just explained and if we had any questions. Callbacks were made within 15 minutes of promised call time. Wants to help us recover, let us know others are in the same boat and we did not shame us for our debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Person I initially dealt with, Ampi, was beyond professional and helpful. I have subsequently dealt with two other people, and both were also very nice and helpful. You can reach these folks, and they are willing to answer questions. Seems like a well-run company based on what they have/are doing for me financially, and how their employees speak to and treat their customers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    From the beginning of making that first phone call to National Debt Relief, I was put at ease that I was making the right decision on seeking assistance to cut down my debt. The time and attention in my matter was of great help to me. Very detailed assistance so I could understand specifically what they offer me and phone numbers to call if I need further assistance. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Amazing customer service! Very helpful and so far, so good, 1 creditor settled, hopefully many more to come! We shall see just how many at this point, it has been a few months, I'll report back with more information as I get it as I believe in honest reviews!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 3, 2017

    We were nervous, worried about sharing with others about our past financial mistakes. We were fortunate to have the pleasure of working with Geetu **, the polite way of collecting information without an judgement tone. We were impressed with the speed of the process and looking forward to being debt free in 4 years. Plan on sharing National Debt Relief with anyone that mentions they are worried about bills. Thanks.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2017

    Exemplary service! Easy process! Friendly representatives! Thank you for helping us! Tornados take all worldly possessions. However, the ensuing rebuild can break you more than financially! We tried balancing. Robbing Peter to pay Paul to speak!! Thank God for saving us. Thank you for your service!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Very patience and friendly. Excellent customer service. They make sure you understand step by step and have your best interest. I certainly recommend you guys. The payments offer are sweet and they allow you to schedule your own date when to pay off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    Very knowledgeable and polite, great communication, very courteous and reassuring. I happy that I started this and looking forward to a future of being debt free. When I first called I was skeptic but after my call I was sure to take part.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 3, 2017

    The experience was very helpful. Everyone I spoke to was very nice, clear and understanding. I hope that this helps me in the long run and I look forward to bettering myself and my girlfriend. I would like to thank everyone that made my experience a good experience.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 3, 2017

    I have never had to do this before, and everyone made me feel well informed. My questions were answered in a way I understood. Phone numbers were given to me and instructions as to what to do next. I appreciate all the help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 3, 2017

    I found myself struggling with my monthly finances. I looked online and saw that National Debt Relief was rated as one of the best, so that prompted me to call and check them out. Their team was helpful in telling me what I needed to do with the creditor, which was a credit union. They provided me extra guidance and it's been a very positive experience. Also, we discussed my student loans and they were coming out of deferment and trying to see what I could do to not lower my monthly contribution, knowing that I may still be heightened from the monthly finances. They lowered my payment by at least $155 and it was very helpful. Working with them has affected my accountability to the debt that I maintained and made sure that I do not charge. I only have one account that I use, and I pay it off monthly. My experience has helped me to always look at being fiscally responsible, and it will help my personal life of decreasing my worries financially.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Nov. 3, 2017

    I was trying to figure out where to go so I could try and dig myself out of the hole. National Debt Relief was one of the top ten on the internet so I looked into it and went ahead and talked to them over the phone. Their representatives gave me all the information and weren’t pushy at all. I could also have some time to talk to my husband about it, then we both decided to go ahead and try them. It’s been excellent ever since.Their team has been really helpful and very involved. If I send an email with a scam letter, they would email me right back and let me know.

    I had a girlfriend who did the same thing but she went through an attorney and her life was miserable. Her husband was even served papers right at work and I was paranoid about that happening to us. But NDR's reps were very comforting. At first, I didn’t understand that I needed to let my debts go delinquent before NDR could start negotiating. I started panicking but they reassured me that it's not how it works and if anybody contacts me, I should let them know immediately and that if I received any letters, I should immediately email it to them.

    Recently, I ran into some issues about the subsidized and unsubsidized student loans in Texas that I had. When we started, NDR told me not to make payments on the subsidized one when we started and that they would take care of it so I haven't been making payments on that loan. Instead, I made payments on the unsubsidized loan. Then the student loan place called over the weekend and said that if I didn't make a payment by the 270th day, they're going to start garnishing my wages since I'm 211 days past due.

    I immediately called National Debt Relief and they said that the student loan place couldn't garnish my wages. They said they're getting involved and they'd do the negotiating. We hung up then NDR called back 10 minutes later and said that the subsidized loan shouldn't be in the list of accounts that they're working on and that I should take care of that subsidized loan myself. They were apologetic. As matter of fact, they just got off the phone knowing that they tried to do a payment so that the creditor doesn’t come after me.

    Before working with NDR, I was paying more on interest, I wasn’t even getting anywhere on the card and I was getting tired. Also, I had my credit up pretty good but because I maxed out on my credit card, my credit score was starting to come back down and I didn’t want to drop it way down but I knew I had to do something. It did drop but not as much as I thought it was going to. I was on the 600 then I got down to 596. When I called NDR in March, it dropped down to 450 but it’s back up to 470 right now. I thought it was going to go down on the three’s and it was going to be ugly but I knew I had to do that before I could get better. Now it’s already starting to go back up and that really kind of shocked me. I’m already 6-8 months into the program and I feel like I’ve done the right thing. And seeing the bills getting paid off is really exciting. For this, I've recommended them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 3, 2017

    I had a lot of credit card debt and when I called the credit card company to see if they would reduce my interest rate, they wouldn’t even budge. I don’t really make that much money, so the credit card debt was just getting higher and higher because of the interest rate. I could have worked it out if they worked with me, but they wouldn’t so National Debt Relief was my last resort. They’re more known than others and they had a lot of advertisements too. They have friendly people with good customer service. I did the start process on the phone and it was easy. I’ve been NDR since April and it reduced my stress, which was a big relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 3, 2017

    I told National Debt Relief that we had a bunch of problems and we got behind in everything. We got put in a bind and there’s no way we could take what we have invested in our 401k. We don’t have a lot but we couldn’t take it out either because we would’ve been penalized worse. And then, the next year, that would affect us on our income tax. It was always like being in a hole. I didn’t want to file bankruptcy, which I’m sure would’ve messed up the credit, as bad as it is.

    But I told them how much I owed, what they were, and they worked out a program and we've done really well. We’re not worried about having enough money at the end of the month because we know they’re taking care of our debts and they’re going to lower the balances. They were very helpful with our needs, they listened to us, heard what we had to say and how to help us. Their customer service was good. I called and asked quite a few questions and they’ve answered it quickly and appropriately. I know it’s going to take a while to do all the settlement but we’re dealing with it. So far, we’ve been pleased with National Debt Relief. They’ve settled a couple of our debts already and they’re working on the next ones.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2017

    The National Debt team was very helpful and they definitely give me lots of knowledge when I have questions. So far, the program keeps saving me money, which I didn’t have before in the regular months. And being able to get out of my debt at the same time, is kind of amazing. I'm getting pretty close to getting the last couple of accounts finished. I would definitely recommend them.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 2, 2017

    I am very satisfied with the program.. In the interest of time there should be clear instructions regarding the Limited Power of Attorney. I had to submit the document three times because there was no indication that the document should be signed by two witnesses. The staff has been very polite. I am appreciative of all the assistance and happy about the first agreement for settlement.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 2, 2017

    Everything went very well signing up and whatnot. I have been extremely hard to get in contact with and the representatives were very persistent with contacting me in a good way. Only thing I wish for is that when explaining the process/answering questions I wish every response wasn’t so scripted. I had to ask the same question several times to break out of the robotic replies and it was a little annoying to be honest. Other than that I’m excited to start the program and I’m very happy I signed up with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 2, 2017

    NDR did an amazing job helping me clear and settle my debt! They were always on my side and did an outstanding job minimizing my debt and making everything so simple and clear. I became debt free in less than a year!! I would recommend National Debt Relief to anyone who feels the burden of debt weighing them down. They will absolutely help relieve that burden!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 2, 2017

    Friendly, understanding, always there to answer questions/concerns overall making a bad situation better. Everything was clearly explained and process was very simple and very accommodating to my schedule. The experience was very comforting to know there is a solution. Everything is clearly explained and no hidden fees, or stating you can cancel anytime if you choose makes it feel less "scary".

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 2, 2017

    I am still in the beginning stages of paperwork submission. I appreciate the excellent support from the Client Success Team in answering my questions. I also credit my first account contact, Michael **, with really moving me into the program successfully and providing lots of information right from the beginning. I'm looking forward to the process unfolding as described and a successful resolution of my debt. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 2, 2017

    I was very satisfied with the way the representative took the time to explain each aspect of the program and helped me to fully understand my options and results. Both representatives were very courteous, polite and patient. I am very excited about the program and I am anxiously looking forward to be free of these unsecured debts.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    The two gentlemen we had the pleasure to work with was Wade and Harry who not only made us feel comfortable with what we had to do to get ourselves out of debt but were very pleasant and easy to work with, answered all our questions and put us at ease. This was not an easy decision to make because you have to find yourself in that situation, however, I highly recommend National Debt Relief. They have great staff who know how to treat people with respect and dignity but also have an easy going nature and welcoming attitudes. It isn't easy to find that nowadays. We would recommend them to others that find themselves in the same situation. Excellent service! Thank you Wade and Harry!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    So far I have had nothing but a great experience with NDR and their representatives. I hope that all goes to plan and my debt is resolved as NDR has expressed confidence in reducing my debt to a very helpful amount.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 2, 2017

    Customer service was responsive after I filled out my information on the site. Explained very thoroughly my options and how debt settlement will work, the percentage taken by NDR, fees and procedure. NDR was recommended to me by a friend and I would recommend NDR to friends who are serious about resolving their debt.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 2, 2017

    I have friends in the same bind as I was in and have told them about NDR program and how they saved me from the horrid costs of credit card interest!!! I would continue to recommend as their services and customer service is top notch! They are always willing to help and answer questions!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 2, 2017

    Everything was pretty pain-free. Everyone answered all questions I had. All legalities were explained thoroughly. I actually would recommend this company to others. Everyone had very fast responses. All people were very courteous. I thank you making this big decision pain-free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    Never once did I feel like an idiot for getting into too much debt. Each person I spoke with treated me with respect and like a normal human. I inquired one day and the following day had my proposal and was then able to get approved and sign that same night. AMAZING relief!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    Nomei was amazing, but I'm sure NDR knows this. That's why she is on the team. She has a great knack with getting her point across, being informative and serious, but not too pushy. Her true New York friendly and helpful personality came thru. She was truly my deciding factor. She gave just enough info to engage and make you want to take the next step in fixing your credit. Thanks Nomei! Keep doing this. You are a natural.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 2, 2017

    I almost gave up on paying my dues on 10 of my accounts. It was a nightmare to know how much charges had been adding up to the balances not to mention the process of monitoring the cards. Good thing I heard about NDR, I enrolled in the program 6 months ago and I will be debt-free in 2 months' time. NDR is really a blessing!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Great follow up, starting to get great results. Always keep me updated and informed. Every interaction whether by phone or email has been answered promptly and I've been treated with great respect which is very much appreciated. Thanks to everyone at NDR!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 2, 2017

    The agent I spoke with was very professional and patient with me. He did his best to make sure I was comfortable with my experience. He was able to answer all my questions and was very thorough. He made sure I understood what to do and what to expect throughout the process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Excellent customer service!! Life threw me a curve ball and it put me behind on some cc debt. National Debt has been so great and non-judgmental. They have helped me resolve my debt situation and now I’m able to rebuild my credit!!! Thanks everyone at National Debt Relief!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    From my initial inquiry, then on to counseling and through my account set-up NDR personnel were patient answering questions, helpful and extremely courteous. Very pleasant experience in dealing with a somewhat stressful topic. I don't think a better job of explaining the options and program could be had.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    It was great, very attentive and informative. Both representatives answered all my questions while explaining the agreement. I am confident that all my debt will be settled in a timely manner. I think the monthly fees and payment is fair and possible to pay.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    Awesome, kind, and very helpful staff. Both men I worked with were polite and informative, taking the time to work with me and my busy schedule. The enrollment process was also very easy which is much appreciated. Clearly staff work hard for this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 2, 2017

    So far very helpful. The process was explained thoroughly. Even with my many questions they responded. I really like that they expedite the process the same day. Within 24 hrs I was taken care of. The repetitive assurance is awesome. An instant feeling of relief. Like I am not in this alone.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 2, 2017

    I was going through a financial setback with the loss of my last employment. With the support and consolidation of my bills, I was able to plan a way back on my reduced income to being credit card free. Giving me a second chance to recover and get back on track.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Awesome service and communication skills. Made me feel comfortable and knowledgeable of the services being provided to me. I would recommend this service to anyone in the same situation I’m in and experiencing. They made me feel confident again that I can be free of debt. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    I give Customer Service Rep. Angelique a five stars rating. She was very helpful in answering all the questions put force to her regarding my concerns. She is a great asset to your company. I hope I get her again. Thanks.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 2, 2017

    Everyone was very kind and professional. They explained everything that was going to happen and treated me with respect. Approval was very fast and I feel like a weight has been lifted off my shoulders knowing someone is on my side. Very happy with my experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 2, 2017

    Everyone I interacted with was very helpful. They explain everything thoroughly and made sure I was comfortable and agreed to all the terms of our agreement. Great customer service! Everything was taken care of in a very timely manner, and they made sure to ask the best method and time for contacting me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 2, 2017

    I was very nervous to start the process. I was immediately put to ease and was assisted with such professionalism and understanding. Appreciate the assistance and looking forward to being debt free!! Shout out to Jay **. It was wonderful starting the process with him. Thanks again!

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 2, 2017

    Very satisfied with the 60% reduction on this loan and the way the payments are spread over 3 months on the for the loan and five months for your fees so that it would not require extra payments on my part.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    Easy to apply, very helpful personnel, no problems with contacting someone for help and just a great program. I feel a huge relief knowing I am able to manage my financial situation with help from National Debt Relief. I would definitely recommend them to a friend.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 2, 2017

    So far I have been very pleased with the performance of National Debt Relief. They have settled two of my three outstanding debts at below 50% of total. Waiting word on final one. The whole process has been handled very professionally.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 2, 2017

    The service was great. I would recommend to a friend. The people that assisted me all had great attitudes and explained everything thoroughly and made sure I understood the process and how everything worked in order to end my debt. It is very important to me to get out of debt and they made it seem easy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 2, 2017

    Currently I am very satisfied with my dealings with NDR. The only negative, twice I had phone calls scheduled with their representative which he failed to call... that was upsetting! Other than that, the program was explained in detail and all my questions were answered.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    I had a wonderful experience with National Debt Relief. I was hoping that I would get approved, because I was drowning in debt and couldn't see any relief in sight on my own. My agent was very supportive in getting my application approved.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 2, 2017

    Professional, thorough, honest and genuine help is what NDR offered me. They walked me through all phases of what to expect and what they expected from me. Almost immediate weight lifted from my shoulders. Very excited to work my way through this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 2, 2017

    Ramzy and Sean are two people that I have worked with so far. Both were very helpful and pleasant to work with. It would have been very helpful if there was a physical office where I could sit down and speak to a person though. This is a very serious matter and doing everything over the phone is a little nerve-wracking to me personally. Overall it has been a pretty good experience and I am happy that I can finally see light at the end of the tunnel. Worried about the fact that I will probably be getting harassed by the creditors now, I really wish that this program could completely shield me from it. I hope that I will not regret working with this program in the end and that I will be just as happy if not more when this is all done in a time frame that was quoted to me.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 2, 2017

    Everything about the program was explained clearly and patiently, so that I could understand the whole process. I definitely would recommend this company to my friends and family if there be a time of hardship and need help. Thank You so much for your help.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Nov. 2, 2017

    Program is all that was advertised. Everything was described great either over the phone or via emails. I would for sure recommend this program if anyone asked. Customer service has been excellent so far and I have been given many ways to access support if or when I need it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    1st debt resolved - This was a great surprise and the lady was just has excited has I was. She made it very easy and was very helpful. This has been difficult for my wife and I to go through but the people at National Debt Relief have made it almost enjoyable, and have been wonderful to work with. Thanks!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 2, 2017

    Shea **, Certified Debt Consultant Specialist, patiently worked with me to make certain all of my questions were answered during my decision making period. Once I told him to move forward, surprising to me, the process was done in a very expedited manner. He made certain that I had a clear understanding of the entire Debt Negotiation Agreement.

    Shortly thereafter, I spoke to Toya ** in the Welcome Call Center. She made sure that I understood how the program works, from funding my GCS savings account to the negotiation of settling the debt of each account. She also answered any and all of my questions or concerns. Shea ** followed up with me after to ensure I understood the entire process. He also provided me with a list of all the necessary contact information for the Debt Relief Creditor Hotline telephone numbers. I can truly say that the entire process was very simple and straightforward. If the program complies with the preparation and process activities, then I made an excellent decision.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 2, 2017

    The representative who handled my application, Ani, was very knowledgeable and carefully explained the whole process to me. I spoke to her on the phone numerous times over a couple of days. Each time I did, she spent as much time as it took to make sure I was comfortable with the whole process. I look forward to dealing with this company for the next 3 years. I would recommend them to anyone who is struggling with excess debt. After signing all the paperwork, I felt like a heavy weight had been lifted off my shoulders. Thank you all for your help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    Both gentleman that I spoke with were very helpful. I would recommend them to my friends. They answered all of my questions. I was skeptical about doing this but after speaking with them I was confident I was doing the right thing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Call center personnel are pleasant, knowledgeable, patient and low hold/wait time. Could do more about emphasizing that participant's credit score will have negative impact during negotiation period. Certain customer fees charged per month need to be explained in detail prior to enrollment. Very satisfied overall. Provided a wealth of written material. Excellent advice in handling creditors. Creditors are aware of their ability and character to assist those in need of financial guidance during difficult times.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 2, 2017

    They were clear and concise and helpful when I had questions. I had a pleasant experience and didn't have any trouble. The professional who was helping me made things easy to understand. I'm grateful for his politeness. My experience was a positive one.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Very good customer service. All my questions were answered and all the regards about the agreement and the paperwork was handled with great patience. You guys have helped understand every little detail from this company that will help me and my wife be debt free. Thank you very much for the patience and time your organization does for people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    The agent was very helpful. She spoke slowly to make sure I understood what she was saying. I had the opportunity to ask questions while she went over the information. The call was short and not lengthy. I was welcomed many time by the agent while on the phone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 2, 2017

    The staff was knowledgeable and polite. They were willing to explain the plan in depth and answer questions without issue. I am looking forward to cleaning up my debt that has been caused by hardship. I can finally see a light at the end of the tunnel!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 2, 2017

    Great, straight to the point. They explained everything to me and all my questions were answered in a proper manner. I’m most definitely gonna recommend NDR to other friends in need of Debt help. Above all it was a great experience to learn about NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 2, 2017

    Very friendly and great customer service. They disclose all information from the beginning, and answer all your questions. I am looking forward to debt relief. Thank you for helping me, and explaining how everything works. I have already recommended one of my good friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 2, 2017

    Very thorough and explained every detail and had no issues answering all of my questions even I repeated them a few time. I am glad I decided to do this and with all the information I got and reassurance that I will not be in this alone and they are always a call or email away for any question.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 2, 2017

    Professional, to the point, and have a very clear of what to expect. They went over all of the process. Harry and Victoria were great explaining in detail what to expect in the next 4 to 6 months. And we are very pleased to know how to handle the next several months with our creditors.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 2, 2017

    Ms. ** and Ms. ** were so helpful and didn’t mind walking me through each step. Each step was explained to me clearly and they helped me understand exactly what each step meant. Also, there was no judgement and they made me feel like they really wanted to help me be successful at overcoming my debt. I appreciate that they “held my hand” and I appreciate their kindness! Thank you so much!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 2, 2017

    I have some serious debt issue so I was looking for someone that could give me some help. National Debt Relief got to the bottom that booted the issue and they've been great. They gave me a timeline and set me up on some payments. They are a good service and I’ve gotten two of my debts paid off already. There’s no way I would’ve been able to settle and do the things I’ve done without them. I’ve recommended them to several people, too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 2, 2017

    I liked my experience with NDR. I'm on a limited income and I went a little wild with my credit cards. I couldn't afford the payments. Their reps were all helpful in seeing what I could afford. They were courteous and they worked with me. When they have a settlement offer, they call or email me to let me know. They don't just go and do things, they confer with me first. So far, they've helped me pay three accounts and I should be done by next summer. They don't overcharge and they let me know upfront what the fees are going to be and what's going to come out every month. I like that I can log on to my account and see everything that's going on. Plus, if I have another thing to add, they can let me add it.

    When my bank screwed up and returned my automatic withdrawal, I didn't get in trouble. I called them and explained what went on. They were really understanding about that and I didn't get the overdraft fee. I talked my sister-in-law into working with NDR. I told her that this is the way to go. Her credit may go down but it will go back up. Plus, it's better than bankruptcy. I've been very happy with the experience and the customer service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 2, 2017

    I have a lot credit card bills and I try to do everything to finish my business with them. So I got help from National Debt Relief and the guy there said I could have all my bills paid off. They're really helpful. I had a lot of questions for their team but they were able to always give me the right answers. Also, they always receive my calls. I am left with one year, 2018, in the program. My credit score is still very low but they tell me credit is not going to be a problem. I'm relaxed right now because they take care of everything.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 2, 2017

    I spoke to National Debt Relief's rep two years ago and she said they can help me out. I enrolled with them, and they automatically deduct payment from my account every month. They helped me to lower the bills and about six months ago, they came with a $3,000 plus settlement for Chase bank instead of paying $11,000. I've been satisfied with NDR, but I was trying to get out of it. Their process is slow and it looked like they were doing nothing and they were just getting my money and I was getting calls and bills left and right. I have to speak with them plenty of times, but as of now, I just let it go.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 2, 2017

    National Debt Relief has been great and pretty honest. I would recommend them.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    I was very appreciative on the knowledge that National Debt Relief gave me. It truly help me a lot knowing I can be helped with my debt. Talking with Shelly made my mind at ease. I want to thank you guys. I will recommend a friend family member.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    I am extremely surprised how friendly every person I have talked to so far has been. Not only friendly but very helpful as well. They talk very fast but that’s understandable. Ampi seems very professional. I didn’t catch the second lady’s name, but both were excellent at making me feel comfortable and ready to move forward.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    I had a very good experience in getting everything set up. The team was very professional, friendly, and understanding. They made sure everything was thoroughly explained and offered multiple opportunities for me to ask questions. I would recommend them to anyone needing help getting debt free.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Both reps were very helpful and patient with all of my questions. I’m excited to start the program and be on my way to get from under this debt. So far I am pleased with this company and their representatives.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    Our representative was very helpful and knowledgeable. He answered all of our questions. He was very polite and respectful. Representative gave clear and precise instructions which made the whole process easier for us. It is nice to know that there is help out there when you need it. We are confident that we made the right choice in going with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    I feel a large weight lifted off my shoulders. The staff was wonderful and more than support full. I look forward to being debt free some day. Thanks to them I feel so freeing and this has not been true for a very long time.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Working with Andrew was pleasant and he seemed very well informed. I was hesitant about the program but he helped me come to the place that it is really was the best move right now. This is my initial experience and my hope is that I maintain a high level of satisfaction for making this choice.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    I was very please how informative every one was. I felt comfortable with my decision. I really liked my customer rep. It was a very scary process. I knew I needed help but I felt like a failure for needing to be rescued. It was very frustrating to be in that much debt at my age.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    I was about to give up in my hardship & financial situation but NDR came through for me, like no other. Even my local banks could not help or care to. I would refer NDR in a heartbeat. Thanks to all employees and keep up the fantastic work!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    Very helpful when answering questions and giving advice. Very clear with explanations and guidance on the agreements. Very well tuned responses and right tone/pitch of voice when speaking. Not difficult to get in contact with once a question arises which helps in solving the matter in a good time-frame.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 1, 2017

    Very fast and efficient. I love that they stay in contact with me and let me know all updates! It was very easy to set everything up and easy to understand what they were planning on doing! I would recommend National Debt Relief to anybody in need!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 1, 2017

    The program appears to be very straightforward. The team members I spoke with were all very professional. They were able to explain the process quite clearly. We are excited about the prospect of being debt free. Thank you for your time and understanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    All contact, so far, with National Debt Relief has been very productive, friendly, and helpful. I look forward to working with them in the future. I feel grateful for the support and help with my current debt problems. Thank you again for your help!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    Helpful, kind staff. Explained well on most items and clarified where I had questions. Not much space given to consider their option. once in contact I felt rather pushed into accepting NDR offer, Feel like my financial situation is much improved by their service.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    Everyone shows a concern for your needs. They listen to you and allow you to thoroughly explain your circumstances, I assume, in order to better service your needs. Great Service!! I would absolutely recommend these services to anyone I know that may need answers to their debt related issues.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    Thank you so much for your politeness and cooperation... I was extremely satisfied with the service I received... I would recommend your services to anyone else who was in our position... They were very nice and not judgmental of our situation. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Both representatives were very helpful and professional. I felt as though they actually cared about my situation. I felt a load taken off my shoulders once I enrolled into the program. I would recommend those two individuals to any friends or family members.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    It has been a long time and was looking for some help and I talk to a friend and she said she is now going thru this program and I decided to take a chance and am looking forward to start all over again. I talk to Devon and was very help so I'm lodged in now so I'm able to see the progress. Thanks for all your help!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    I received an e-mail from NDR about an offered settlement & had a couple of questions about how my deposited funds would be used. She answered all my questions and even provided some more useful info on top of that. Very helpful, very patient, very understanding.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 1, 2017

    Debt relief is not something people really want to admit to. However, after talking to NDR I felt better about the process and all questions were answered directly and with clear knowledge of all situations. I feel confident in my choice and look forward to a better financial situation.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    Seriously the best decision I've ever made! I feel like there is a light at the end of tunnel! I already have one of my debts resolved and I am on the road to having them all resolved! Thank you, thank you, thank you NDR! Hello financial freedom!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    National Debt Relief team was very Knowledgeable towards the question and concerns I had. It's great knowing they will be there every step of the way. They broke it down in parts to be understood and knowing a sense of relief over the horizon. Thanks.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Tira, and the others were wonderful to deal with. I felt like a person not a low life. I would recommend anyone to this program. I do hope that the rest of the program goes as well as this has so far.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    Navjot and his team are very helpful, they explain to me everything that I needed to do about my problem, they are very honest and sincere to talk to. I guess I will recommend this company to everybody who is in need like me. Thank you National Debt Relief Team for your time and effort to give a solution to my problem, you're the best team. Once again thank you from the bottom of my heart, God bless you all!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    Have done a great job helping me so far, am very satisfied with National Debt Relief at this time. Cannot wait to see what the future holds. Thank you so so so much National Debt Relief, If you need the help please call them! Very friendly.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 1, 2017

    Thus far I am happy with the company, just signed up and feel well informed. Ryan was great in explaining the process to me. I am excited to become debt free! Even though this process seems scary being in debt is worse.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Nov. 1, 2017

    Your counselor was clear in her communication and was patient with my technical lapses. It was a very positive experience. Should anyone of my acquaintances ask what to do or who to work with I would recommend National Debt Relief. This has been a stellar experience from start to finish.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Everyone has been friendly and informative. I feel comfortable that I understand the process and that I will be able to get in touch with an NDR associate whenever I need to do so. I really appreciate the professionalism and support! Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 1, 2017

    I am very happy with the complete explanation and assistance starting with my first phone call with Tom at NDR. Since then, I knew that this was the best company to go with to resolve my debt issues. I now have the peace of mind that I have a quicker and safer way out of trouble.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 1, 2017

    The process to get started was easy, but I struggled with wanting to talk to someone "now" and these people are busy. Then there was a network issue where they couldn't get my application, then calling my "rep"... Call couldn't be transferred... Then their phone network cut us off. Once everything was done and established, it went smooth. Can't really say I am comfortable yet, until I find out my creditors are going to allow this process or not. I am nervous about this part as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 1, 2017

    The program seems like a Great help. Waiting to see the outcome of the program. Putting my Trust to see if I can get help with my debt. Customer Service was good and my rep was really knowledgeable and helped me understand the program. Callback was very understandable also. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    Everyone was so understanding and had a solution to our problem and I feel better and look forward to being out of debt soon. Every time we asked a question everyone had the same answer. Which was great and very polite and very accurate of call time back as they said.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Nov. 1, 2017

    I've been pretty happy with the service so far. The employees take their time to explain everything in detail (Joseph ** did a great job) and then when you're ready to proceed, someone from the Welcome Team calls you and goes over everything in detail. I was very impressed with both calls.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 1, 2017

    Great people to work with!!! Answered all my questions and in great detail. It was a little scary to start the process but they set my mind at ease. I look forward to the day that all is said and done and the weight is completely lifted off our shoulders. Thank you!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    Thank you for all of your help! The team was both friendly and knowledgeable. I would recommend this organization to any of my friends. It was easy and hassle free. The best part is there is a goal-date associated with getting us out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 1, 2017

    National Debt Relief has been very helpful to me. The people are very kind, understanding, and knowledgeable. They have given me peace of mind during a very difficult time. They have walked me through the process and have made sure that I am kept up to date. I would highly recommend their program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 1, 2017

    I was definitely skeptical and nervous at first when signing up for the program. Now I’m 2 years into it and I’m nearly 70% debt-free!! This program has been a tremendous help for me and I’m looking forward to finishing the program hopefully within the coming year. Customer service reps have always been so courteous and helpful with information. Debt Collectors can be very intimidating and the NDR reps were always available to assure me that it will all be taken care of through the program!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    It has been a great experience so far. Super easy to understand, everything is explained very well, and both people who helped me were so nice and helpful. They went into depth about everything they were talking about. I loved that it was fast and easy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 1, 2017

    Very good experience with NDR. Everyone has been very helpful. I do wish NDR would reach out to my creditors with a proposal earlier than they do. At least reach out to them and let them know that the debt has been turned over to NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 1, 2017

    I had the absolute pleasure of working with both Kathryn and Evelyn to get started in my program. They were beyond helpful and open to answer any questions I had. They were crystal clear in what I should expect, and did their absolute best to make sure I understood, and was comfortable with the program.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    Great service. Very understanding of the curve balls that life throw you to end up needing help. Having them help feels like a weight is off my shoulders and I am no longer drowning. Glad I choose to go with them. The process is simple and I like how they walk you through it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Nov. 1, 2017

    I am very pleased with the service and information I have received from Net and Sean. They have explained everything to me and answer any questions I have. As a new customer you have made me feel confident and at ease. Thank You, Lillian Dickey???

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    The rep was very helpful with explaining how program works. He was consistent and stayed in contact with me. I didn't trust it at first, but speaking with him convinced me that this company was legit. I hope this works to clear my debt.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    I've been in debt for years. I've been trying to get out and it has felt like it wouldn't be possible for at least 5 years. National Debt Relief finally gave me the feeling it will happen a lot sooner and cheaper. National Debt Relief gave me peace of mind that I'm grateful for.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Nov. 1, 2017

    The process way super easy and Mike did an amazing job. I have given info to several of my friends looking to clean up their credit as well. From the first call, to the paperwork, each step along the way was very easy. The system was very user friendly.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Nov. 1, 2017

    The staff was very professional and friendly. They explained to me how the program works very well, in terms that I could understand. I would absolutely recommend National Debt Relief to my friends and family if they were to ever need a program like this.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    So far, so good. This was a very pain free experience. I was expecting the opposite. Everything was explained to a T. Tia was fast and very pleasant. She the whole experience fast and painless. I hope through my journey to being debt free stays this awesome.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    Michael ** was great to work with. Beyond professional and more than understanding. He gathered my information with patience and without judgment. He was prompt with his return call the next day and made the process simple. I appreciate all that he did to help me out.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    I give my experience an excellent rating. They were extremely helpful in answering all questions and professional. I certainly appreciate the fact I was talking to real people rather than a machine. I would recommend them to a friend. I did make several calls and although they were at different hours the calls were all answered immediately.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Nov. 1, 2017

    It was a pleasant experience signing up for the program. I would definitely tell a friend. They walked us through the process and worked for us to get the helped we needed. Explained the whole process to me. My family can be debt free in less than three years.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 1, 2017

    While setting up my options the staff was incredibly helpful, thorough and knowledgeable. They were able to answer every question and even answered my questions before I was able to ask. They made this process much easier than I ever expected it to be.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 1, 2017

    So far I have had a great experience, this was a decision. I have been struggling with my bills for a while. I am looking forward to a good nights sleep. They were very professional, Andrew was diligent, in following up and going over the details. I am looking forward to a good experience eliminating my high interest debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    NDR was very thorough and made sure I understood all of the information before moving on. The two gentleman I spoke with were patient and made me feel reassured in this big decision I was making. I would definitely recommend this program to people I know.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 1, 2017

    I was paying my bills but not really able to put down any substantial amount on them. I was sick and tired of that so I decided to look into debt relief help. National Debt Relief was referred by a friend, so I went with them. This December will be one year that I have been involved in the program and I’m very happy with it. Every time they contact me, if they don’t reach me at my office number, they call my cell and then my home. It works wonderfully. They’re courteous and fantastic. I would definitely refer them. I have some coworkers that I have referred and they told me, once the holidays were over, they would. It’s an excellent program.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Nov. 1, 2017

    I was on a really tight budget and I had so much going on financially, and I needed help. I called National Debt Relief and asked them if they can help me with my situation. Their rep was good and professional. He was helpful and was telling me what was going to happen and was giving me all the numbers that I kind of want to hit because it can help my debt go down and clear it by how many years. NDR is good and so far, working with them helped me a lot with how I budgeted. I'd recommend them to people like me who need help.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    I had too many credit cards and I was having problems keeping up with them. I needed to figure out a way to get them paid. National Debt Relief has done a good job for me but Discover decided to sue me. It’s my understanding that this shouldn’t happen when I turned it over to National Debt Relief as long as they can work out a deal with them and get them paid. But National Debt Relief has paid off two debtors and is working on a third one. When they get something going with a debtor that they're paying, they get a hold of me right away and ask me if it's good with me. So they're doing good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2017

    We were pretty much over the head with debt. We tried National Debt Relief and their reps were pretty informative. When they needed us, they called us. We also got the answers we needed if we had questions and so far most of their people that we met were pretty helpful. We signed up in February but they started the settlements only recently. At first, we thought that they were taking a little bit too long but they needed to build up our account. As we’re making the payments, they needed to see about the funds to negotiate with. There seemed to be a little bit of a late fee but that’s based on how much we’ve been giving to them. They’ve helped us by relieving a lot of financial stress that we were on. So far, it’s worked out okay though we don’t know what to expect at the end of the year as far as the write-off being in our income.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 1, 2017

    Signing up with National Debt Relief was alright. They tried to change the account that the money was supposed to automatically come out of but it wouldn’t change. Then I submitted the information so I left it as it is. National Debt Relief has some of the debts down. So far, so good.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Oct. 31, 2017

    She was very patient, explained everything clear and where I could understand. Changes were needed she handled it without complications. Very pleasant. Helped me through all the forms to sign. And in a timely manner. My husband and I are happy so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 31, 2017

    I had a wonderful experience from start to Welcome call. Marvo ** was great from the initial set up and explanation. I was a bit apprehensive but he was very forthright with information. I also loved the Welcome call. Everything was explained again and Shawn made sure I understood everything thoroughly. So far a great experience.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 31, 2017

    Thank you for all your help. We do hope that this is the right thing to do. However, as it is we are no longer able to make even the minimum payments on our accounts. We are very happy that if all goes well we will be debt free in about four years.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 31, 2017

    So Far so Good!! Customer service is so easy and friendly to deal with. Very honest and open about everything. Was able to resolve a debt within the first 4 months, happy so far and encouraging to know I'm finally getting somewhere with my debt!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 31, 2017

    I believe the negotiating team has done a very good job in settling two of my debts. I am very hopeful they can continue to negotiate with the same level of skill for my remaining claims. I do regret that my credit has suffered setbacks and will significantly impact future needs. Credit is a necessity in today's world so hopefully they will have some recommendations for recovery. I sincerely appreciate all of their efforts on my behalf.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 31, 2017

    Abe was very professional and answered all our questions. I would recommend this company to others, the veri sign was easy to follow. The pace of the private information was great and the organizations was in very understandable format. Again thanks for Abe's training and doing his job very well...

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 31, 2017

    Our experience was very good, admittedly we were nervous about this whole process and the gentleman that helped us was so patient and very knowledgeable and things ran very smoothly. We would recommend this program to anyone who thinks they need help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2017

    This has been a very easy choice to make with the help of the customer service reps. I would recommend this service to anyone going through a rough time with their finances. Thanks for helping me resolve my credit issues.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 31, 2017

    Great customer service. They didn't make me feel pressured to fix my debt. The also explained everything really good. If I had questions they would explain until I understand. I'm really happy with the service they provided. They were always very kind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 31, 2017

    Great and comfortable phone call. Andre did a great job. I was very satisfied on the outcome only the procedure. Very easy to do. He walked me through everything. I don’t have any complaints at all. Thank you guys so much. I hope I can save money by doing this and move out. Thanks again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 31, 2017

    I have had great success with National Debt Relief. It feels great watching the bills go away one by one. Balances are also going down and the company is kind & efficient to work with. I'm so looking forward to zero balances. Thank you National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Oct. 31, 2017

    The individual I spoke to was Max **. He was very thorough during the process, and wanted to be sure I understood all facets of the program. I really appreciate all of his explanations. This was a difficult decision to make, and I appreciate his understanding and patience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 31, 2017

    The young man with whom I spoke was pleasant and knowledgeable. He explained everything, and went back over some material a second time for better understanding. I ended the call feeling I had learned all I needed to know to begin the program. Thank you for a pleasant experience.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Oct. 31, 2017

    NDR was extremely considerate and professional during the setup of the program. Johnathan was the representative that I worked with. He answered all of my questions and was extremely professional. Naturally, after he explained the program to me I told him I needed time to think it over. He was understanding, and considerate. I called him back 15 minutes later and told him I was on board.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES