National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Nov. 27, 2016
I was in a cycle of credit card debt that would take me about 20 years to get out of. I got with National Debt Relief and they were able to free up a lot of money. They have been helpful. They call me with updates about once a month or once every other month and everyone’s respectful.
Reviewed Nov. 27, 2016
I am happy with National Debt Relief. Their team is very friendly, professional, interactive, and courteous and able to answer any questions I have about their process. They made an impact to me because I wanted to get some kind of analysis on my issue and they were able to work with me and help me find a way to resolve it. So far, it has brought an ease of mind to me.
Reviewed Nov. 27, 2016
The team at National Debt Relief and I have had very good interactions. They've been able to help consolidate my debts. It has been going very well and I'm very happy with them. I would recommend them.
Reviewed Nov. 27, 2016
I had a lot of debt and I wanted to get them paid off faster. With how I was doing it, it wasn't working. I wanted to see how somebody else would do it to get it paid off. National Debt Relief has been professional and everything was pretty easy. I didn't have to do too much on my end. They handled one of the bigger loans but I haven't heard anything for a while now about getting the other ones resolved. Also, I wish the monthly payments were a little smaller.
Reviewed Nov. 27, 2016
I had 10 credit cards and I wasn't able to make the payments on any of them. My credit scores went to the very bottom but it's starting to go up again because of National Debt Relief. It's been a pretty good experience with them as they've settled my biggest account. I'm always leery on where exactly all my money is going. Other than that, they are always able to answer my questions and anytime I need to move a payment they're able to do that and they're quick with it.
I wanted to just opt out and try and settle all debts myself to try and save myself some money and one of the guys explained to me a good reason of why to stay with them for the lawyer help. I like less stress other than having to come up with the $500 a month to pay them to pay the people. They have been helpful and I've already recommended them.
Reviewed Nov. 26, 2016
I needed help to clear some of the stuff off my credit report and National Debt Relief got my credit score to go up by paying off a lot of my debt. And with that, a lot of my other payments and things that I have going on went down. They allowed me to control the whole situation. Every interaction I’ve ever had with anybody there was nice. They were kind and tried to see how to help me out in the situation that I had. Overall, they’re a good company and I would refer them to anyone.
Reviewed Nov. 26, 2016
Process is kind of slow but other than that everybody at National Debt Relief has been really good. I've actually recommended them to people. They talked me off the ledge at one point. However I do need to send them something because I got a collection thing from somebody else that was enrolled.
Reviewed Nov. 26, 2016
A friend of mine that I worked with recommended National Debt Relief, and they've helped me out very much. They negotiated with the credit card companies to help lower the interest rate and come to a final conclusion on what I owe. I only have one thing left that’s pending and I'll be all good to go. It definitely helped me pull everything together and figure out what I need to do. And they were nice. Everybody on the phone was always pleasant.
Reviewed Nov. 26, 2016
I’m no longer in National Debt Relief's program since I found out that they had not paid anybody. They were waiting to collect the money and then pay them, so they were holding the payments I made. Consequently I was getting contacted by my creditors saying National Debt Relief is not paying them. When I questioned the Debt Relief people about it, they said, “we wait ‘til you get enough money in here to pay that creditor and then we go ahead and strike a deal with them and pay them.” My problem was my payments weren’t very much; they were $268 a month. But when they had to make other deals, I didn’t have the money to pay them.
The Debt Relief people said it was my fault because I couldn’t make the payments, but it’s a tit for tat thing where one thing affects another. They were just moving money around and making money off my money and now I got to deal with all this debt that’s over two years old. I’ve already had a bunch of payday loans and have two of them serving me papers, and I had to go make a deal with them to stay out of court. Debt Relief told me that they could work with the payday loan guys and that’s the only reason why I went to them, but the payday people refused to work with them so they were coming after me left and right. I’ve already paid off two of my loans and I had 10 of them. I had paid Debt Relief some money and whenever I told them why this wasn't working out, they said they’re keeping the money for interest. So I didn’t get reimbursed anything.
As far as working with Debt Relief, besides them pestering me to death every five minutes calling me, it wasn’t bad. They were nice and what they told me was informative. However, they didn’t tell me everything and some of their advertisements are false. Their actions spoke volumes about how they were taking people’s money. I was the one making payments to them and admittedly I probably didn’t make enough to pay anybody, but they didn’t tell me that. I could've used the $134 I paid bi-weekly. They don't inform people of all the pitfalls of going that way. I was getting ready to file bankruptcy, had already done that once and didn’t want to do it again, so I was looking for another way to do it. I thought maybe Debt Relief would work, and it didn’t work out.
I’m a heart patient and have had six heart attacks, and I had a heart attack over all this since I got so worked up about it. Then I was out of work for six weeks and didn’t get paid on top of everything. I’m numb now because I just roll with the flow and that’s the only way I can cope with the stress of it. I wouldn’t recommend Debt Relief to anybody and would tell others to go somewhere else. They cost me more money than I would’ve saved and in the long run it’s going to cost me about double. Now I've got to go deal with all these credit card companies and I got $250 credit cards now up to $1,200.
Reviewed Nov. 26, 2016
Every time I get a little bit late on one credit card, the interest rates would be jacked up. One of them went up to 30% and I said, if they're going to scam me, they're going to see what I can do. It was at a point where we couldn't keep up with the interest and the payments, so I started looking for help. And now, National Debt Relief and I are getting it worked out by going on a pay-as-you-go basis, and it's working out. By doing that, we're getting them paid down. I appreciate what they've done. They have a professional attitude, and I'd recommend them. I would just like to know how much longer I've got before I'm clear with my debt.
Reviewed Nov. 25, 2016
I came across National Debt Relief online. So far, it's been a fine experience and they're paying the bills. Interactions with their guys have all been good too. They're friendly and were able to answer all of my questions.
Reviewed Nov. 25, 2016
My crazy ex-fiance put up $150,000 of credit which put me in the hole. Then I found out that National Debt Relief can join everything all together and I managed to bring it down. I also had somebody send me a message a few weeks ago saying that they were threatening me with Sam's Club. They were going to threaten me with court if I didn't pay them off, but National Debt Relief already had a deal for me. I sent the letter to them and I didn't hear anything back, I figured they took care of it. National Debt Relief really helped and it has brought my credit up.
Reviewed Nov. 25, 2016
I was falling behind on my loans and National Debt Relief helped me stay on top of them. Their team has all been positive. I call them every now and then to get additional assistance and they have always been polite. My experience with National Debt Relief has been pretty positive. They give me peace of mind and I don’t get calls from collectors anymore.
Reviewed Nov. 25, 2016
The team at National Debt Relief were very nice and professional. Every question I had, they had an answer. Also, they always call me if there's an issue on my end. They don't stop calling till they get me. Since I've been with them, they paid up two of my creditors and that was fast. And then they knocked the price down. My bill was $600, and they got it down to $300. They're excellent people to work with. If I ever get a debt again, they will be my first one to call.
Reviewed Nov. 24, 2016
I was in debt and I didn’t know what to do. I was stressed out and freaking out. I didn’t know that a relief help was even a possibility but I came across National Debt Relief and they were pretty great. We had long talks at the beginning and they helped me figure out what I could do - how I could manage my debt and how to pay it off. They made me feel that I could handle it and a lot of stress was taken out of my life. I have a plan now and I know that I’m not gonna drown in debt. National Debt Relief has been a great help and a great relief. They are helping me manage how I do things and negotiate with the credit cards.
Reviewed Nov. 24, 2016
It's been fine so far with National Debt Relief. All in all, my interactions with them were good. They call me to see to get my approval and I call them and I have questions answered. I want to know how many more debts I had to pay off yet.
Reviewed Nov. 24, 2016
I've been working with National Debt Relief for a few months now and their people have been helpful and answered all my questions. It’s a four-year program and they said at the very beginning it would be stressful and I would be getting calls. I guess I’m still in that stage. It’s still just stressful and worrisome. And I wasn't really sure how or when they contacted my creditors as I'm still receiving communications from them. So I called National to tell them to call my creditors and inform them that I'm using National, so that the creditors can try to negotiate with National and stop contacting me. National said they won't do that until there's enough money in my account with that creditor. I understand I don't have enough money in the account, but National could still let the creditors know that I'm working with them. I'm even paying $12 more every month for an accountant just in case some creditor ever tried to take me to court because I wasn't paying my fees.
So it could be a couple more years until they can contact that creditor because National's doing one creditor at a time. I actually just got an email saying that one creditor is wanting to negotiate and I have to agree. But the terms are until next December, meaning I have to pay a little every month until next December. That for me is a long time so I haven't called National yet to accept the terms. I don't know if they would be able to accept any other creditors in that time period because I'm already negotiated with one. So my extra money would go to that creditor and not to other creditors, which is irritating.
Reviewed Nov. 24, 2016
I was in another debt relief program, but the company I was using closed. So I decided to look for a new company and found National Debt Relief which came up with a lot of positive reviews. Their staff have always been helpful, answered my questions, and let me know where I stood in the program. They were very good all the way. There were some stuff I needed to clean up that they helped me finish up with, and it has been positive. They were very cooperative, listened to what I had to say, and worked with me to help get things taken care of. I'd recommend them.
Reviewed Nov. 23, 2016
The team at National Debt Relief has been really courteous. They check each time and each phone call has been very consistent which I like. They provide great service. National Debt Relief has definitely helped me getting out of debt and that's a positive thing in my life.
Reviewed Nov. 23, 2016
If I have any questions or concerns regarding my account, to see if it's going the way that I want it to, I'd call NDR and get some help. However I was a bit disappointed in one of my account that I really need to get rid of. Some things that I expected with that account to be done was never done. Otherwise, everything else went okay. I have a lot of debt that I need to stop and consolidate and relief help is the best way to revive my credit.
Reviewed Nov. 23, 2016
I was behind on all my credit cards and I needed some help. I had been to one credit repair place before, but I couldn't find them, so I tried National Debt Relief. Everything has worked out pretty well with them. They're very professional and cordial. It's a great company and hopefully, it could get me out of debt and I can keep myself out of debt as well.
Reviewed Nov. 23, 2016
According to the research I did with Better Business Bureau, National Debt Relief had a better rating over their competition. They also seem like the company that was most reputable to go with. Worked with their customer service rep initially and that was very positive. However, I recall after I got set up, I don't feel that he did his job and I don't think he really communicated because I thought he was my point of contact, but he was pretty hasty with me afterwards. I just started in the program and luckily, I dug myself into a little hole because I had a pretty big life-altering change. So far, working with them has been a very positive experience because they've been able to be pretty flexible. In fact, I just recommended someone.
Reviewed Nov. 23, 2016
Someone I work with said he had a friend who is with National Debt Relief. I looked it up online and then I got into it. It was a good experience. I had nice conversations with their professionals while handling business at the same time. They provide great customer service any time I call or have an issue or questions. My credit report has been changing and everything is handled well. I would recommend them.
Reviewed Nov. 22, 2016
National Debt Relief is excellent. Everyone is always super professional and very willing to help. It’s really to get ahold of someone if I have questions or need to call them. I’ve been able to pay off everything I needed to pay off and they made it really easy to work with as far as being a third party so that the bill creditors would contact them instead of me. It’s been a good experience. They’re a great company and I highly recommend them.
Reviewed Nov. 22, 2016
I wanted to consolidate a couple of bills and didn't want it to go on my credit, but it still did, so I looked into relief help. Working with National Debt Relief has made my credit score go up a little after I paid up two of my creditors, though I have one more left. If I had an issue with somebody calling me, they explained it to me very well. They are always friendly and able to answer all of my questions. Everything's been all pointed to things wonderful and I didn't have any issues. I'd recommend them to someone who needs to consolidate their bills.
Reviewed Nov. 22, 2016
National Debt Relief has the best reviews online, and their guys are wonderful too. Everybody I've ever spoken to has been nothing but nice and efficient. Dealing with the company has been very good. They're working on resolving all of my debts except the MCU, which I'm hoping that that one will also come soon.
Reviewed Nov. 22, 2016
I was managing a lot of unsecured debt. I had never missed a payment, but I was drowning and I wasn't getting anywhere. I didn't want to go bankrupt so I looked into relief help and found NDR on google. I saw the reviews on them and they had better reviews. I've gotten relief from that particular burden by working with them. Their team were courteous and very proactive. If something happens then they're on the line with you. They call in periodically every two or three months to check if your situation has changed.
Reviewed Nov. 21, 2016
I want to get out of debt and I just got engaged so I'm trying to get everything together. Thus far my life has been pretty easy-going since being in contact with National Debt Relief. They're super friendly, very easy to speak with, very professional, answered all my questions as clearly as possible, and it didn't seem like they were hiding anything. Everything went pretty smooth. I'm still with them now and they're still doing a fantastic job. I have zero complaints. I don't get any more collection phone calls or letters in the mail. It seems like they're taking care of business.
Reviewed Nov. 21, 2016
I am happy with my experience with National Debt Relief. They have settled like several of my accounts on my behalf then I just make payments to one savings account and from that account, they make payments to pay off the settlement.
Reviewed Nov. 21, 2016
I was starting to make more money and I want to get out of debt, so I looked into relief help. The National Debt Relief team has been very informative on keeping me up to date with my current standings every time I called. They always let me know what loan still in pending and what loans are done. They broke down everything that I needed to know about all my accounts. Before I signed up with them, my credit score was at 480, but now it's almost at 611 and I don't get phone calls anymore. So overall, my life has gotten a lot better since working with them. It's a great program to help get you out of debt quick.
Reviewed Nov. 21, 2016
National Debt Relief has been outstanding. They interviewed me, took care of some of the routine paperwork, and called me when it's necessary. They took care of the billing issues in a very professional manner and I couldn't be happier. They will get me out of debt in a couple of months. They're efficient and I was very pleased with the whole program. It worked. I'd recommend them to anybody.
Reviewed Nov. 20, 2016
I'm tired of being in debt so I looked into getting some help. Then I found National Debt Relief online. Their staff were able to explain the process and answer all my questions. I just put the money in the account and let them take care of things. I am happy with National.
Reviewed Nov. 20, 2016
We had a change in our income circumstances and needed to get a little bit of relief to get back on our feet. My interactions with National Debt Relief has all been positive. It's a great program and we're able to pay off our debt and hopefully rebuild our credit in a couple of years when we're done with the program. It beats the heck out of filing for bankruptcy for sure.
Reviewed Nov. 20, 2016
I didn't want to go into bankruptcy, so I looked into debt relief help and got this from National. The team at National Debt Relief is good. Working with them has made it easier for me to manage my debts because I don't have to do it. Now my credit score has gone up.
Reviewed Nov. 19, 2016
Working with NDR has affected my life positively. They gave me more confidence and at least a plan that has so far worked. I had researched debt relief and it seems to me the most acceptable choice and so far I've had a good experience with NDR. They're always respectful and courteous. I always got the answers and the explanations I requested that was pretty much straightforward.
Reviewed Nov. 19, 2016
We have too many credit cards and we decided to look into relief help. The National Debt Relief team was so overly friendly. They're prompt on everything and courteous if we need to skip a payment. I've had no more phone calls and threatening letters since working with them. Overall, we've had a good experience and we're happy with them.
Reviewed Nov. 19, 2016
I'm stressed out with my current situation that I thought of looking into getting relief help. I reached out to National Debt Relief and it's been good with them. Working with them made life a lot less stressful. I would recommend them to other people.
Reviewed Nov. 18, 2016
I've got too much medical debt from my four hip replacements, two infections, a blood clot and eight blood transfusions that impacted my employment. It cost me too much because of being in and out of work plus therapy and medicine. With National Debt Relief, everything has been helpful so far. I've had to call a couple of times 'cause I had questions when it first impacted my credit score. I didn't realize it was gonna impact it that much. But it has since gone back up. Now, I don't feel the stress that I felt before. I know it's being taken care of and I'm doing what I can. I'm not even worrying about it 'cause I can't change it. I have recommended them!
Reviewed Nov. 18, 2016
At the beginning, we were having trouble with a document. For some reason, I kept sending it and they kept saying that they didn't get it. But that situation eventually was taken care of. National Debt Relief has, in a way, turned off the phone calls I'm getting from everyone day and night. I answer my phone now. It made a difference and I feel like I'm finally getting my life back. I've already recommended them to a few people.
Reviewed Nov. 17, 2016
I was looking into relief help to reduce the amount of bills that I had. I was getting too many stuff at the same time and wasn't able to cover everything. I was getting behind and behind on my bills so I got National Debt Relief. They have been able to help me out and cut some of the bills. I have been a good payer and everything has been running smoothly. I am definitely satisfied. It has been a relief and I feel much comfortable with my bills right now.
Reviewed Nov. 16, 2016
I had so much bills lined up and I needed something in helping me to get it done. National Debt Relief works. They already settled a couple of my accounts. They were very helpful and they're there whenever I need them. It was a good experience.
Reviewed Nov. 15, 2016
National Debt Relief did a pretty good job. Everybody was welcoming and upfront about everything. I had a decent transaction and it's no hassle. They only call me when they absolutely have to, to make sure that everything is still on schedule. And they've been agreeable when I couldn't make a payment. As long as I told them in advance, they were happy to help me. My credit cards were far more than I thought I could handle and relief help was something I had to take on but they made it very easy for me. I'm still paying a decent amount of money in order to get the benefit of them handling my money and it's a sacrifice just like paying my credit card but it's gonna get me to a better place.
Reviewed Nov. 14, 2016
I'm highly satisfied with National Debt Relief. They have taken the stress out of finding our way out of debt. The process was very painless, and the people that I've dealt with are very knowledgeable in what they do. I haven't talked with anyone who wasn't sure of what they were doing, and they sent me an email on something if they said they were going to. It's been a really good service. They were very responsive, whether it was via email or by phone. If I sent an email, I'd get a phone call within a couple of days. Anytime that I reached out, I always had a response and they answered my questions. They've been ticking off the debt one at a time and they're exceeding my expectations in what they've been able to do as far as settlement. It's been a very positive experience.
Reviewed Nov. 13, 2016
I looked into debt relief since my credit card bills were getting the best of me. I had done consolidation before and I didn't want it to continue to drag out. I entered into a program with National Debt Relief but I canceled it for a number of reasons. The payments were more than what I can handle but my biggest issue with them is that they totally jacked up my credit even worse than what I had done. They didn't tell me that my debts needed to be in charge off status, only that to qualify for the program, I needed to let my credit card debt go three months behind. That way, the creditors were willing to work with us.
Almost all companies put a charge off on my credit report. And then, I actually ended up getting sued by one of the companies. I don't know if National had tried to work with them and they weren't willing to or what the situation was because at that point, my credit is trashed and I couldn't afford the payments so I decided to file for bankruptcy.
I'm not real happy with the way National Debt Relief handled this one though. I wouldn't use them again nor would I recommend them either. I worked with another debt consolidation program in the past from which I had a very pleasant experience. The company I used before was out of Florida. I wish I had gone through with them. With that previous company, I actually paid off my debt early and my credit was in great standing after that. They didn't require that I'd be late on anything. They just called and started negotiating with each individual credit card.
It's always credit card debt right after I have lost my job. I get unemployed and I start using my credit cards to survive. I could've continued on that way but to me, that's not productive. So, for me to voluntarily make this decision of consolidating and have my credit trashed, I'm not real happy about it. I don't think this is the way for it to get done.
Reviewed Nov. 9, 2016
When something comes in on our credit report you let us know. That's important to us. Helping us with the creditors, not to harass us. Getting an agreement on an amount. We appreciate you for helping us get our credit back under control. Thank you.
Reviewed Nov. 8, 2016
NDR has lived to its expectations. The several times I have called to the office I was treated like a shareholder like if I belong to the staff. I was given a royalty treatment and very professional. I had asked them to please email an updated status on my file and I received an up to date status very accurate and the staff are very helpful. I highly recommend NDR. They are for real. No bs.
Reviewed Nov. 8, 2016
For the most part it has been a good experience. Some of the customer service people need more training and others are outstanding. It would nice if you could speak to the same customer service person every time. Having to explain yourself each time you call is frustrating.
Reviewed Nov. 8, 2016
This has made a huge impact on my life. I now live without stress every week wondering how I am going to make ends meet. Everyone that I have spoken to in regards to my account is always so helpful and friendly. Would recommend this service to anyone that needs help to get out of debt.
Reviewed Nov. 6, 2016
I was trying to catch up with my debt so I can have them all paid up, so I considered getting debt relief help. From what I heard of the estimated cost of debt relief service, I wouldn't be paying much and most of the money would be going straight to pay off my bills, and the price for National Debt Relief's service ended up being cheaper than the estimated price I had heard of. I talked to the team at National Debt Relief to find out about what they're doing. They called me up, let me know how things are going, asked me if I needed anything else or if everything is going fine, and said that it's up to me if I want to take off a debt or add a new one. Everything's been good with National Debt Relief. They've been taking care of me. Working with them is now helping my credit rating go up. In addition, they've been courteous, upfront, and transparent with everything that they let me know.
Reviewed Nov. 5, 2016
I had always tried to see if I could get a consolidation loan for everything and because of my situation, I wasn't able to. So I had to move to the next step and look into relief help. Everybody I've spoken to at National Debt Relief has always been pretty helpful and they've made it easier to get a handle on my debt. I've already paid off quite a few things so that makes me happy because otherwise I'd still be paying on them myself. What they did was they worked with the company to get a settlement so I ended up paying half or less than half of what I actually owed. Then they also worked with me. If I have a hardship and I can't make my payment for that month, they allowed me to skip it or make a lower payment without any kind of penalty.
Reviewed Nov. 4, 2016
Somebody recommended National Debt Relief. Most of their people are courteous and are able to answer our questions. However, I'm not gonna give a whole lot of accolades to them because I'm not totally satisfied with my experience. They fairly helped with my debt relief though.
Reviewed Nov. 4, 2016
I needed financial help. I went online to see who was out there and National Debt Relief was one of the top companies on the list about performance, how they’ve done and how they’ve helped people in the past. That’s why I contacted them. All their reps have been helpful, informative and patient. When I've asked for information, they've given it to me. When I submit items to them to keep them updated on debtors, they respond quickly.
So far, the company has been able to help even if we're only a few months into the process and have got years to go. They've made resolutions with several debtors that we have. Since we've said that we're working with National Debt Relief, I haven't gotten a lot of hassle from any of the creditors. I had a few collections calls in the beginning but now have very few. I've told other people about how National Debt Relief has helped us and how everything's going with us so far. A couple of these people have contacted the company and have started the process with them, too.
Reviewed Nov. 4, 2016
I had credit cards that were not being paid off and National Debt Relief was helping me resolve them. They’re very friendly, courteous and easy to access. We corresponded through email and I always get an email response or any time I had a question. They usually contacted me either monthly or every other week, depending on how things went. Instead of having five credit cards of $300 or $500 a month payment and not seeing any of the balance lowering, they gave me peace of mind by having everything grouped into one lump payments of paying off your credit cards. National Debt Relief has been helpful.
Reviewed Nov. 4, 2016
I thought that consolidating debts would be better for me to pay instead of trying to actually pay everything. I was gonna get a higher monthly payment than what I have right now so it would be a lot harder to make ends meet. The people at National Debt Relief answered whatever I have asked and everything has been good so far. Working with them has made it a lot easier. I hope in one year I'll be good again. It’s been great doing business with them.
Reviewed Nov. 4, 2016
I had military issues and was trying to find a relief program when I came upon National Debt Relief. Everybody was very helpful and anytime I needed anything, they were extremely quick in getting it done or taken care of.
Reviewed Nov. 4, 2016
I asked for relief help to get some debt paid off, and the team at National Debt Relief are good. They were able to help me with my debt issues and answer all my questions. I am happy with my experience with them.
Reviewed Nov. 4, 2016
I decided it would be better to consolidate because it seemed faster. Initially, it started off really good with the rep from National Debt. I had one female who contacted me. I got my accounts for a certain amount. She paid off a few, and then she told me that she needs me to increase my payments. I was like, "Hey, wait a minute. That's not part of the deal." I didn't really care for that. It just seemed like it was not a part of the contract or the deal that I arranged, and she was pressing it like this is what was needed. After they pay off the creditors, I don't receive anything. I haven't received anything saying that it actually was paid off, so I have no documentation saying anything has been paid off.
On the other hand, National Debt seems pleasant. Other than I don't really have anything being tangible, it seemed like it was a good idea. When they called me and made the arrangements, it seemed like things are finally moving forward in the right direction. I always thought that they're supposed to send some type of settlement letter to say that the settlement offer was accepted and is approved. I'm not very dissatisfied, but I would be tremendously more satisfied if the things that I brought to their attention was happy. Things could be handled a lot more openly and with more written documentation verification.
Reviewed Nov. 3, 2016
The interest rate on my credit card was too high and I wanted a solution. My friend then mentioned National Debt Relief to me. I called them and their rep explained how the process works and showed me how the company could get rid of my debt. The attention they gave and how they treated me on the first day was really good as well as how they gave me all the details every time I call. My life is a little better because I've taken care of my problem. I've recommended National Debt Relief to other people.
Reviewed Nov. 3, 2016
I attempted for a year to pay off my debts myself, paying between $650 and $800 a month to different creditors but I simply can’t do that. It will take a total of four years to get it completely paid even after negotiations and reduced price. So I needed somebody that could take just a flat $500 or $600 a month and negotiate some payments to get my creditors paid. And National Debt Relief has been helpful at setting an amount for the most part that I can handle. No matter how hard I tried, it would’ve taken me much longer to pay those debts than it’s gonna take through National Debt Relief's program. They explained it well, and they have always sent me the appropriate forms via email and, if I requested it, to my P.O. Box. I didn’t have trouble understanding the terms and I didn’t feel that the fees were too high. I know that the people I'm indebted are getting paid and they send me little things stating that they’re receiving the payments in a timely manner.
It’s been a big help to reduce my stress and to know that I can at least have somebody else that can negotiate for me. It has given me incredible relief. It beats the heck out of stressing myself out and being upset. It has helped me improve the quality of my life. It helps a lot if I can at least turn the creditors over to somebody else so they’re not calling my house 15 or 20 times a day. At least people are getting paid, so they’re not constantly calling me. I want to pay off my debts. I’m also a caregiver in my home for a gentleman so I can’t take that extra stress of having people constantly calling and demanding payment that I just don’t have. It's still slightly stressful because of the amount of time it takes for me to be able to set money into an account and pay off the debts, but that's because of my lack of funds. I would certainly recommend National Debt Relief to somebody who has very high debt.
Reviewed Nov. 3, 2016
I did some research for debt settlement programs and National Debt Relief had the best reviews. My mother got diagnosed with cancer, so I had to cut my hours back at work to take care of her and we're drowning in our bills. So we had to do something. I contacted them through email and on the phone and every time I've spoken with them, I've always had a very pleasant experience. They're all very kind and don't mind explaining things to me a few times if I don't understand. Working with them has been very easy and they've given me a lot of peace of mind. They let me know that my accounts are being taken cared of and always get me up-to-date. They've been a very great company, professional, easy, and reliable.
Reviewed Nov. 3, 2016
I needed help with my current debt which was overwhelming. I couldn't do it myself. I signed up with National Debt Relief and their representatives were wonderful, very understanding and patient. It was a good deal with them. I had issues where I didn't have the finances, but they arranged my payment around to when I needed it taken out. They were helpful and made me feel better that, eventually, I would get to being debt-free and getting to where my credit needed to be. Their positive attitude helped me overcome all of the issues I had. Overall, I had a very convenient and smooth experience with them and I’m happy.
Reviewed Nov. 3, 2016
There were a couple of bills that we wanted to get resolved but the involved companies weren't trying to work with us, so we looked for a different way and tried National Debt Relief. So far, they've been relieving our debt and it shortened our payments. We were paying over $3,000 in bills and now we're paying one lump sum to them but it's a lot cheaper. Every time they call, their customer service is great. They really do care about trying to get every account settled for us as quickly as possible. We'd definitely recommend them to our friends.
Reviewed Nov. 3, 2016
I will start my disability program and my accountant told me that it's better I prepare my debts because my income is gonna be low and I have to fix my credits. National Debt Relief takes control of many of my debts. Their team has been sending me a bunch of information by email and they answered my questions anytime. I'm feeling more comfortable because before there were too many calls all day and now the people quit calling me. I recommend them to my friends because I'm very satisfied with them. They have the same problem like mine and many of them are with Debt Relief right now.
Reviewed Nov. 3, 2016
A credit card was killing me and I had lost my job and was just not making enough to make ends meet. I got with National Debt Relief and everybody in the team is pretty good. They’re very informative, very polite, and very professional. They do everything pretty well. I’m only a few months in but National Debt Relief made my life a lot easier. I have one payment instead of fifty and all the calls have stopped. If anyone needs help, National Debt Relief is extremely worth looking into.
Reviewed Nov. 2, 2016
National Debt Relief is currently helping me out with my debt. I wanted to pay off my credit cards and the initial call from National Debt Relief was really great. They explained everything. But once I became a client and have had a certain amount deducted from my accounts automatically every month, I now feel more like a number. Initially, the account rep was someone who actually cared about the debt I had. He would call and speak about the particulars and then, after that, I didn't really hear from anyone and I'm just pulling up. I would like someone to call and discuss my account with me from time to time. As a client, it's important to check in maybe at least once a quarter to follow up.
I don't know what their attrition rate is, but from my perspective, they don't really follow up and it's not gonna be something that their clients are gonna want to recommend. The assumption is when someone calls an agency like National Debt Relief, it's a touchy situation and the person is concerned with working with someone as in a partner capacity, where they feel that agency or individual cares about the particulars of their problem.
Reviewed Nov. 2, 2016
Everybody I've worked with over at National Debt Relief has been terrific. They always take the time to walk me through options and help me strategize and play out different scenarios. I recommend them all the time and I can't say enough good things about them.
Reviewed Nov. 2, 2016
I had an injury and was without income for a long time. I ended up needing my cards and it was just one of those "bad things happen to good people" crap. Then, I got employed and things started looking up. I wanted to knock out as much debt as quickly as I could but I wasn't making enough to do it on my own. National Debt Relief's team were all good and pleasant especially the initial person that helped me sign up and it was always the same person. Two weeks ago, some deal was struck with one of the other cards. I didn't realize I had to answer them very quickly. I've got deals with at least three cards out of five now thus far and it's working very nicely. They made everything a little easier, like somebody's taking care of it for me. I have to make sure that there's money in the bank. It was a very pleasant and easy experience with them and it will be an incredible weight to have off of my shoulders when it's done.
Reviewed Nov. 2, 2016
I looked into relief help due to the debt that I had. My experience with National Debt Relief has been good so far. Their representatives were very helpful. They did what they’re supposed to do and helped me lower my debt.
Reviewed Nov. 2, 2016
I got sick and had a liver transplant, so my debt was rising and I had to do something. I wanted to keep my credit score reasonably well because I used to have an over 800 credit score and then it went down, so I didn't want to go bankrupt. National Debt Relief keeps me abreast of what's going on and they've been friendly for the most part. However, because they want their money, they draw it out for two years and they don't give me results. They still haven't resolved one $1,700 credit card and it's like they're drawing it out all the way through the end. They want their money before they do anything else. In December I'll pay my last payments with them so I'll be happy when that's over.
Reviewed Nov. 2, 2016
I didn’t want to file for bankruptcy so I looked into relief help. National Debt Relief did pretty good. They’ve worked with me when it comes to payments and they've settled quite a few accounts already, lower than what the actual balances were. I haven’t had a great impact on my credit yet but I’m hoping it comes soon. However, they need to understand that when someone’s in debt, their immediate priorities are still there. The debt is obviously on the bottom of that list, especially with some of the debt that I have. I have to pay for my rent and my bills and they could understand that a bit more. The program needs to bend a little more.
Reviewed Nov. 2, 2016
Our experience with National Debt Relief was great. However, I had an issue with them at first. They referred me to a different provider doing the type of debt I had. I spoke up and said I was a little uncomfortable with that and they put me back under the National Debt Relief umbrella, so they were very accommodating. My wife and I were in a tough spot financially and we’re now recovering. The toughest part is taking a dive in our credit rating, but now it’s starting to go back up. Overall, their customer service was great.
Reviewed Nov. 1, 2016
My son hooked me up with National Debt Relief and working with them has done me a lot of good. It's gonna take four years before I achieve my goal with them but now, I get lesser calls a day from debt collectors. It's the best experience so far.
Reviewed Nov. 1, 2016
I was having too much debt and National Debt Relief helped me get everything paid out. They were very helpful and everything worked great. It was a good interaction every time I had to talk to them or they had to talk to me. They are very courteous.
Reviewed Nov. 1, 2016
I had gone through a pretty horrible divorce and my ex-husband and I had to take on all of the debt because he's claiming bankruptcy. I ended up with all of the debt from our marriage and credit and there's no way I could make all the payment. There were other parts of the divorce decree that he was supposed to be financially responsible for and he wasn't, and that's why I sought relief. National Debt Relief did great. Everyone that I have talked to has been very helpful, knowledgeable and not judgmental because it was very embarrassing to go through debt relief consolidation. It was a huge relief and a huge weight that was taken off my shoulders. They made my life a lot easier.
Reviewed Nov. 1, 2016
We had an amount of debt and we needed financial assistance for that. I went online and found National Debt Relief. I spoke to Andrew and he was the one who personally helped us through the whole planning and signing the contract. Working with National Debt Relief has helped us a lot. However, it was a really slow process as opposed to what I was expecting.
In addition, I've sent out a couple of emails, but I haven't gotten an answer. I'm trying to find out where we are right now, which company we still owe and how much we had still left with. I know that as a company, they have a lot of clients and they deal with a lot of things, but it would be nice if, as a client, I receive emails or receipts for when each account has been cleared and we're debt-free from that particular account. I am paying $644 per month and I've been with them for two and a half years, and I don't know where I stand in the program right now. I don't know how many accounts have been cleared. Other than that, I've been happy with them.
Reviewed Nov. 1, 2016
A couple of years ago, I realized I was making all my payments but was never going to be able to get rid of them at the rate I was going. I was in my 60's, making minimum payments and couldn't afford to keep that up anymore, and have any hope for any kind of a future retirement, so I started to get the relief. I went on the web and saw that National Debt Relief had an A-1 rating by the Better Business Bureau. I looked into it a little more and decided to give them a call. I looked at a couple of other companies, but National Debt sounded like what I was looking for.
My experience with them has been quite positive. They're doing what they told me they were going to do and didn't promise anything that they haven't delivered on. Out of the six debts that they're handling, there are settlements on all, but one, so far. And once I get a few more dollars in my account, they can probably do that. They also said that generally, their settlements are in the 40% to 45%, sometimes more, sometimes a little less. Most of them have been right around the 45%. Also, anytime I've called them and asked questions, I'd get all the answers. When they're coming up with the possibility of having a settlement, they explain what it's going to be, how much a month they'll be taking out of my account to pay that, and tell me that there's no problem if I wanted to pay it off ahead of time. They've been pretty thorough in explaining what they're doing and why they think it would be a good deal to settle. So far, I'm very happy.
Reviewed Nov. 1, 2016
We have a very low disposable income. The team at National Debt Relief was very helpful in reassuring us that everything would be taken care of and that we just had to follow the rules that they've laid out to make it easy on them. We have had a few settlements already. It's been a mental relief to know that we are making some progress on our debt every payments, and we're not getting the phone calls anymore. So, it's a much more manageable situation for us. It has been life-changing.
Reviewed Nov. 1, 2016
I talked to a few companies and National Debt Relief seemed like they could get the job done a little bit better. I liked the way they were gonna do it. Every time I called, they were professional, polite, and answered my questions. They’re a good company to work with. They took the burden off - people calling, etc. and I’ve got everything paid now. The reports are still negative on my credit but at least it wasn’t a bankruptcy.
Reviewed Nov. 1, 2016
Everybody at National Debt Relief has been pretty upfront and nice. They've affected my life positively because by July next year, I’ll have paid three credit cards with just one left. However, I’m surprised by the high fees that they’re charging which I wasn't prepared for. That information is given to me in percentages and then I don’t really realize how much it is. I've told them before about their fees but they don’t do anything about it.
Reviewed Oct. 31, 2016
I was struggling to pay off my debt monthly and wanted to tie them all into one payment and get it paid off quickly as I could. Working with National Debt Relief made it a lot less stressful in regards to paying things off every month. They’ve all been really helpful and were out for my best interest. They were willing to help whatever it is to make sure that I feel secure and that they’re going to take care of everything for me. However, there was one of my creditors that filed something in the court but National Debt Relief reassured me that it’s not an incoming thing that they see, especially that I had two accounts with this specific lender and they were willing to accept the payoff with one of my accounts, but then, took the other one and filed it against me. Other than that, I've referred a couple of family and friends to them.
Reviewed Oct. 31, 2016
They're all very helpful and polite. They're really easy to talk to. And if I leave a message for them to call, they call you right back. Sometimes they're busy but they get right back to you the same day or the very next day. I'm still pretty broke but they were able to lower the debt and getting rid of it. A good company to work with. They do what they said they're gonna do.
Reviewed Oct. 31, 2016
I was being buried by my credit card debts from when I was in college so I looked into a debt relief company. I read all the Consumer Reports on other companies and National Debt Relief had the best reports. Their representatives were very friendly, helpful and informative. The guy who went through all my stuff said, “Keep this card so that you have an emergency backup if you need it. Don't put everything in that you have debt on to keep your credit from going completely to the bottom.” He helped me out fantastically. Since working with National Debt Relief, I've had fewer problems making my payment, and it has made me a little more stress-free. I would recommend them to all my friends and family if they ever needed them.
Reviewed Oct. 31, 2016
I wanted to get all my debts taken care of as quickly and easy as possible, but I have a limited income. So, I figured relief help would be the easiest way to get everything taken care of at once without having to dig into bill money. I looked online for any type of debt consolidation agents. Then, I noticed that National Debt Relief was number one on the list of top 10. Everyone in National I've ever spoken with has been extremely friendly and knowledgeable. They were all very helpful.
The only issue I have is that there's a couple of accounts that I don't need debt consolidation for that I'm able to pay just fine. But since NDR go off of the bank, if they share a bank with a company, like for instance Best Buy or Victoria's Secret credit card, it covered everything under one umbrella even if I didn't need help with a card. They were unable to look at what the details were for each account that's on there that I can either remove if I need to or put back if I wanted to. NDR made the claim that my credit score would go up in a 45-month program and I noticed a drastic increase in my credit score way quicker than that, like 5-6 months. The whole program is a lot quicker than I expected it to be. So, I'm very pleased with that. They were able to take care of exactly what I wanted them to do.
Reviewed Oct. 31, 2016
I went through a tough patch and needed help. I decided to look for debt relief before it got any worse and National Debt Relief has been a great help. Every time I call customer services, it's always on point. If I have to improvise with some checks and can't pay one date but can move it to another date, they always comply with the request. They always call me when special offers have been made by the creditors. Working with National Debt Relief has been really good.
Reviewed Oct. 31, 2016
So far, my experience with National Debt Relief was going well. Bills were really high and didn't want to increase our credit rating on a high one. And they made it a little easier not having to deal with everything.
Reviewed Oct. 31, 2016
I want to build my credit back up and buy a house in the near future. For the most part, everyone I spoke to at National has been really great and professional. However, I had a couple mis-communicated conversations that I go totally wrong, so we weren't on the same page. Nevertheless, I love National Debt Relief, it's affected me in a positive way. I'm so happy now because I know that I'm working toward being debt free. National Debt is helping me and giving me the lowest possible payments ever, I can't be more grateful.
Reviewed Oct. 31, 2016
When my husband passed away four years ago, social security held up my money so I didn’t have any money coming in for several months. I had to rely on credit cards to pay my bills. I got in over my head and couldn’t make proper payments. But I didn’t want to file bankruptcy so when I heard about National Debt Relief, I contacted them. Working with them has been a complete turnaround. I don’t have to worry about how I’m going to pay my bills that I don’t have the money for. They’ve taken care of all of it for me and I’m just about out of debt now. I’m very satisfied with them. I would refer them to anybody that needs help with their bills.
Reviewed Oct. 30, 2016
I wanted to get a handle on some past bills and try to reestablish my credit and my experience with National Debt Relief has been very good even though the timeframe has gone longer than I expected to. Their customer service has been spot on as far as being able to do what they did and is doing.
Reviewed Oct. 30, 2016
I had so many bills and I tried to get the problem fixed through the loans, and then the loans with different banks weren't being as helpful. At one point I was qualified and then I waited too long, and then the offer expired. At that point, I was trying to clear out some debts altogether and I've heard about what my debts did for my credit score at the time so I went with National Debt Relief. Their reps were all kind. It's easier to get a hold of them than my bank. Their office hours certainly are better than my bank's. They helped me a lot, especially when I was about to move to a new apartment. So far, they've been a lifesaver.
Reviewed Oct. 30, 2016
I wanted to get a little assistance and my son mentioned National Debt Relief to me. We're both on it together and their team is very good. They answered all our questions and were very accommodating. I've only been involved with them for about three months but I feel very comfortable with them. I am very satisfied.
Reviewed Oct. 30, 2016
The debt I was in made me look into debt relief help. It's hard for me to pay everything off. At first, the team at National Debt Relief were really helpful. They sent me different ways of bringing my debt down through email. But nobody really contacts me to let me know what they're doing and what the next step would be. I haven't received any phone calls unless I call them. They're taking $286 of my hard-earned money every month, but there's no contact, so it's hard for me to know where I'm at. I'm always having to call and check if things are getting done. I just received a letter from one of the items that I had put into my debt relief program, so I sent it to them. They were supposed to call me back on Monday, and still, there's no call. I don't know if they've dealt with it or not.
It's difficult at times. I wish my payment was a little smaller. Furthermore, I wish they would communicate a little better, not just through email but maybe through a phone call. I'm not very dissatisfied, but I'm not satisfied either. However, there's room for improvement. They're in the business of debt relief and their customer's already in debt, and at least, they could check up on their customer and communicate something other than, "Here, give me your bank and we'll keep taking your money for the next two or three years." They could make the process a little more personal, as in taking the time to call their customer back and saying, "Hey, I know you're struggling. I know we're digging into your pocket. But we're trying to help you out. I just want to check up on you and make sure you're okay."
Reviewed Oct. 30, 2016
My credit card monthly payments were so high and I was just paying interest. National Debt Relief seemed like the best option. I had good interactions with their team except that I was told false information. They said my Citibank would be closed as of now, but then I found out it won't be closed 'till April. They need to be more clear about payments, time, and when things are going to be paid off. But other than that, it's been okay. It's nice to make a smaller payment and that helped. It's nice to know too that I'll be out of debt soon.
Reviewed Oct. 30, 2016
I was trying to find an organized way to clean up my credit and get everything situated. I wanted to do some consolidation but I wasn't getting anywhere when I was making all my payments like it wasn't gonna happen quickly. I looked at debt solutions and thought that it made sense to consolidate. National Debt Relief made the whole situation a lot easier and the transparency is really helpful. It's nice to know where I stand, I don't really have to worry about everything. If I'm getting phone calls, I'm more than willing to handle those conversations but having them made the whole process a lot smoother and has taken a lot of weight off of my shoulders. Also, everyone that I have spoken to there has been very thorough and can always answer my questions. It's been great and I would definitely recommend them to friends and people.
Reviewed Oct. 30, 2016
I was trying to be free of my debts and National Debt Relief helped me. Every encounter I had with all the employees of National Debt Relief has been very professional and very helpful. I would recommend them.
Reviewed Oct. 30, 2016
My husband and I are senior citizens and we got ourselves overextended with credit. We’re on Social Security checks and that money only goes so far. Working with National Debt Relief has taken a lot of pressure off of my husband and I. It’s like a big weight has been lifted off of us, knowing that I’m still gonna pay but they are gonna fix it where these debt collectors are gonna stop calling me. They’re also gonna deal with national debt consolidation, so that was a big relief. Their rep was very nice and he told me exactly how things work. They were always very friendly when I called.
Reviewed Oct. 29, 2016
So far, everything’s been fine with National Debt Relief though I’m not through with the program yet. I’m curious to see how it all ends and I wish to see a positive reaction on my credit limit. It just hasn’t yet but hopefully it will when it’s all said and done.
Reviewed Oct. 29, 2016
I researched consolidation programs online and National Debt Relief had a really good rating by the Better Business Bureau. They were top on the list, so I went with them. It was a confusing process, but they made it really easy to understand what was needed to be done in order to clear out some debt I had accumulated due to money issues with work. Sometimes I'm in the dark since I don’t really know what’s going on. But once they came to terms with my creditors, it's nice and refreshing to get the call and say that a certain amount has been set to clear out my account. It’s a nice surprise and I’m currently still in the program but it's very reassuring. I've recommended them to a few people in my life that need help.
Reviewed Oct. 29, 2016
I have been going through a bunch of medical bill situations with the family that I assist. I had incurred way too much debt in loans and credit card in assisting them that I wasn't able to pay for myself. So, I was hoping to consolidate everything and get settlements done so that I can restart. I knew I would get a lower credit score because of the relief help but I was willing to do that for a couple of years just to get everything figured out. Everyone that I've worked with in National Debt Relief has been great and responsive with emails. Plus, people that I have talked to over the phone were really courteous and know everything about my account so they make really good notes. Working with National has been great because I started out with a really low credit score because I put everything out into debt settlement, but afterward everything has been going fine. I would definitely recommend them.
Reviewed Oct. 29, 2016
Working with National Debt Relief has made my life simpler and easier, and has given me peace of mind. I had a good experience with them. They say what they're going to do, and they do it. I would recommend them.
Reviewed Oct. 29, 2016
It's been good with National Debt Relief so far. I didn’t have one payment going and trying to get the debts consolidated has gotten really well. We’ve knocked out a lot of the debt so that has helped.
Reviewed Oct. 29, 2016
I sought relief help because of the amount of debt I had. I also wanted to clean up my credit and get the wolves off my back. My problem with National Debt Relief is I don't have their phone number and don't have the internet to go online so I don't know what's going on. Aside from that, my experience with them has been good.
Reviewed Oct. 29, 2016
National Debt Relief has been great. I was looking for some help and I pretty much read about them and they seemed like they were a good fix for me. They were able to help me out indeed. They answered all my questions and told me what I needed to do. They were able to give me comfort when creditors were calling me. I would always talk to them and they would tell me that the creditors were just trying to scare me and that I should just continue to stick with the program. They’re excellent and very encouraging.
Reviewed Oct. 29, 2016
My wife and I realized that our children’s diapers were still on our revolving credit cards and our grandchildren were about to be born and that we, after 20 years, were not making any significant progress in spite of our best efforts so I felt it was time to take more extreme measures. We looked into filing a bankruptcy but we didn’t want that. So we considered some options and debt relief was a nice alternative between the amputation and the walking around crippled for the rest of our life. So we Google-searched top rated debt relief companies in America and National Debt Relief was consistently at the top.
The people that dealt with us upfront were the best. The limbic part of my brain trusted them to help me. They were understanding, sympathetic and not judgmental. I felt like they weren't trying to get something from me for their benefit but what they did benefitted me and that they would benefit as well. We set up a 48-month plan. We got excited and did everything in the last 12 months to get rid of our debts. We cashed in our retirement savings which was an extreme measure but once we start making progress, it’s contagious. Debt reduction for us was like weighing 800 pounds and losing ten every year. We can celebrate that we lost 10 pounds but then we still had to face the fact that we weigh 790. But with National Debt Relief, it was like liposuction wherein they tore stuff off of us and suddenly we have biceps.
The only concern I have is that last week we had a conversation that took four separate phone calls because I was getting disconnected as they would transfer me to somebody else. Their people’s understanding of how to use their systems may be inadequate but apart from that, we have a fantastic relationship with the company. I wholeheartedly recommend National Debt Relief to people who are drowning and can't seem to find a way out.
Reviewed Oct. 28, 2016
I recently got a new job which paid much less than my previous one and I'm now having a hard time making ends meet. My experience with National Debt Relief has been life-changing and stress-free. The process has been positive. Every person I've had with them has been great, whether in the office, phone, or anything. They're understanding and flexible and they took the time to explain things to me because it's confusing sometimes. They don't make me feel like they're belittling me for needing help. I would definitely recommend them.
Reviewed Oct. 28, 2016
I was researching online about how I can get help with my credit cards and looked at National Debt Relief's reviews in the Better Business Bureau. Their reps were able to help in accommodating payments that I had to lower due to financial difficulties. Before, what I had to pay was too much and it became a struggle and a strain. It was either I go with National Debt Relief or file for bankruptcy. I haven’t had any problems with them so far, but I’m not out of debt yet. The only thing is that I would like to have a written statement sent to me via mail or email stating how much I owe and what have I paid in fees instead of having to call them to ask. I have to go through their the company that manages the bills. I log in, get a login member name, and it’s complicated.
I keep paying them monthly and I don’t know if I’m getting closer to my goal or not. I have no idea where my money is going and what they take out in fees which is a little unnerving. They have to charge something for their services and I have no other choice. I have looked around to see if I can get some other help with banks and credit unions, but there is nothing that I can see and I don’t want to deal with it. For most of us who are in debt like this, it’s a tremendous financial and emotional burden. It would help us to get some sort of “Hey, you’re doing fine. We’re getting towards our goal. We have this much time left and then you’re going to be debt free.” That would be nice to receive on a quarterly basis.
Otherwise, I do recommend National Debt Relief to people in my situation. So far, they’ve been collaborating nicely. They’re always nice, friendly and available to talk on the phone. When I had a problem renting an apartment, they wrote a letter that I was paying my bills on time and that I’m taking care of my debts. In that respect, they’re very personable. I’m hoping that I’ll be out of debt soon.
Reviewed Oct. 28, 2016
I’m trying to get out of debt and working with National Debt Relief set me on track financially. The people at National were very informative, polite and willing to work with me on everything. They tell me what’s going on with all the things that they’re doing. I’m very grateful for them being there. If it weren’t for them, I’ll be in a lot of trouble.
Reviewed Oct. 28, 2016
My husband was diagnosed with congestive heart failure. He also has Parkinson's and high blood pressure. Our bills were mounting up because he was in a nursing home for five months and I had to pay for that. It was too much for me to handle. I called my daughter and told her to check out some place for me. She called me back for National Debt Relief and once I got their number, I called them and did the interview. Then, they sent me the forms in the mail and they've been handling them. I just have to put an amount of money every month and they take care of all the bills that I have. They've been calling me whenever they make a settlement.
20 years ago, I was in the same position and I had GreenPath. They did better in a way that they took all my bills together and then I paid an amount of money every month. Everything was pooled and they settled everything. But with National Debt Relief, I'm still getting calls from companies that I had placed with them to take care of. I think they just do one at a time and that's it. Also, I have a four-year plan and I told them four years is a lot. At the time they were the only company that I got and I should have checked out more companies instead of just rushing to doing it with them. I had no option because all the bills were piling up. But it took me longer than expected.
Reviewed Oct. 28, 2016
From the first moment that I called National Debt Relief, they were very informative and helpful. They weren't pushy at all. It was more of an inquiry into why I was seeking help and then following up with me on how they could help. They've given me a great deal of relief. They provided me a very clear way to get out of debt that I thought I was gonna be paying for the rest of my life in a matter of three years. They helped me through the rough moments too because I had a hard time with the concept of not meeting the minimum payment. They let me know that I was gonna have to go into default and they understood why that was hard for me and answered all my questions. They were really reassuring about the process. I've also recommended them to other people that I know.
Reviewed Oct. 28, 2016
My debt was too high and my mom told me to go to National Debt relief. She said that it was better to do that than go to bankruptcy. National Debt Relief has great, awesome customer service and I've had amazing interactions with their team. They answer my questions when I call them and they’re on top of everything and my debt collectors. My credit score went up and that makes me happy. I can’t be any happier than where I am now. I would definitely recommend them.
Reviewed Oct. 28, 2016
I was deep in credit card debt and I needed help, and working with National Debt Relief has made my life easier. Everything has been smoothly going on its own and I don't have to worry about it. Their team members are great and I had no problems.
Reviewed Oct. 28, 2016
I was impressed with every single member of National Debt Relief. Everybody was so reassuring and saying, "This is your money. We're putting it in a place where were using your money to talk to these people and get it down to where we can get it paid off." I would call every once in a while and ask questions and not one person was short or unclear. My experience with them was very empowering and freeing. The heavy weight of the bills that I owe was taken off me. I also felt like I did something. It really made me want to make sure that I'm responsible with my bills and not get it out of hand again and not do credit cards. It was nice to be in a situation where I wasn't shamed or put down. It was great.
Reviewed Oct. 27, 2016
I was going nowhere on my student loan. I was looking at some ads and saw National Debt Relief. So far, the experience has been good as well as the interaction I've had with their reps. I can't complain about anything.
Reviewed Oct. 27, 2016
I had a lot of debt and I signed up with National Debt Relief. At the beginning I saw a headway in their process but now, I see nothing. There are a lot of stuff that I do not understand especially with what they're saying and their system. In the last three or four months I didn't settle with anybody. National Debt took the money first for their selves then they're going to give it to the creditors. It's rough that I didn't understand from the beginning that they would do something like that. I was not informed and that's making it harder to get out from the debt. The process is taking longer and it's very weird.
Reviewed Oct. 27, 2016
National Debt Relief had made my life easier and less complicated, and it took some of the stress away. They always update me with what's going on with my account. When I fax them, I like that they send an email letting me know that they received the fax. Their team is also very good, understanding, and they're easy to talk to. They were able to meet my needs.
Reviewed Oct. 27, 2016
I have a massive amount of debt with little amount of money to pay for it all, so I needed help. National Debt Relief is saving me a ton of money. They’ve all been wonderful and I’ve never had an issue with anybody there. Their communication is open and it’s great. I would recommend them to anybody that needed help.
Reviewed Oct. 27, 2016
One of my friends had a good experience with National Debt Relief, and for me, they have been a big relief. I was swamped and I didn't have a life of my own. I worked with Boris and he gave me a step-by-step help so the transition was simple. It has made a big difference. I’ve been able to breathe a little. At first, my credit rating dropped at nothing but it’s slowly building itself back up. National Debt Relief did good and I appreciate them.
Reviewed Oct. 27, 2016
Recently, National Debt Relief had informed me that they were negotiating with Barclays Bank where I had a credit card with. They said that if they come to an agreement to reduce the debt, there was an additional payment to the one that we had originally agreed, which is $257 a month. I had to pay an additional $74 for a couple of months and I wasn’t sure what that was for. But I don’t recall being mentioned in the initial negotiating process that in the event that we come to an agreement with a specific creditor, that you’ll be assessed for another amount of money in addition to the monthly amount. I wasn’t really clear on that. But I took care of it best I could with a little strain, financially. So it’s still the best process and I’m grateful for the assistance. NDR has been working toward reducing the debt that I had and I think that we’re accomplishing that goal.
Reviewed Oct. 27, 2016
I had some things that needed to be consolidated before I took a major move and National Debt Relief has totally gotten rid of quite a few accounts I had, so that's a good thing. I've recommended the company to other people.
Reviewed Oct. 26, 2016
My interactions with the team at National Debt Relief have all been very positive so far. They've been very helpful and informative with what I needed to know. They don't make me feel like I'm less of a person because I'm seeking help. With them I know that our bills are getting paid and I don't have to fret about it or fret about telemarketers calling me.
Reviewed Oct. 26, 2016
I had debt problems and so I wanted to find a source that was reliable to have them eliminated. It’s been a positive experience with National Debt Relief. They’ve always been very knowledgeable and reliable. They always updated me with the latest development which came up. I've always gotten excellent service from them and everything was handled with the best of professionalism. I would recommend them.
Reviewed Oct. 26, 2016
We were in an upside down situation on a lot of our stuff that we looked into relief help. All the interactions I've had with National Debt Relief were positive. I've been happy with the people that I’ve dealt with and with the service that I've gotten. I would recommend them to friends.
Reviewed Oct. 26, 2016
I was looking for someone to help me pay down my debt and found National Debt Relief. I had a lot of credit card debt, I was out of work, and I didn't want to go bankrupt. I wanted to pay my bills. National Debt Relief helped me by making deals to pay down the debt without all the penalties and all the big interest charges. The way they explained everything was clear, and it's been great. I didn't want to walk away from my responsibilities. I felt like they saved me. Their customer service was so good.
Reviewed Oct. 26, 2016
When I was looking for help with debt and trying to figure out what my options were, I called National Debt Relief. It sounded like something that I could manage so I decided to go with them. They sounded competent enough and whoever I was speaking to was smart enough to understand what was going to help me and provide a solution. On one hand, it’s a good solution because I feel that the debt is being managed. However, I don’t know the downsides yet because it’s taking a long time. It’s somewhat expensive and all of my debts are not resolved yet. I thought I had an understanding at the beginning, but they led me to believe that it would be a four-year deal by the time I paid off my creditors and that the first year they would be in settlements with all the different creditors. However, it's been a couple of years now and we're still not in settlements with everybody and it's not good for my credit.
When I asked them about it, all they said was, “We explained that it takes a while to get into settlements and we can’t get into settlements until they agree to settle, and they are not gonna agree to settle until you haven’t paid for a long time. Even then, there has to be enough money in your account for the settlement.” Since I’m paying a monthly amount, I thought there would be funds in the account to pay out for settlements as well. I understand the math of what they are telling me now. But when it was first explained to me, it sounded like they had the skills to do the negotiating to make the math of initiating settlements within the one year mark so that the last three years is just paying the settlements off. I feel that it was slightly misleading. But it seems like it will resolve in a positive way unless things go dreadfully wrong.
Reviewed Oct. 26, 2016
When someone mentioned that National Debt Relief is very helpful in the long term, I looked into their service and got started right away with them. Their name took a lot of stress off me. It's the relief of thinking about how I got into this mess and how I could get out reasonably without adding more to what I owed. When I was paying to the bank what they said I owed, they would take my $300 or $400 minimum payment every month, but that was just for the interest, and the principal amount I owed never went down, so it was like throwing money into the fire. So, I really needed a company that could help me pay off my debts.
I have always paid my bills, but just had a bunch of stuff happening. National has been helpful since I lost my career job. I've had a job every two years, however, it was not anything to be proud of. So, I called National and gave them a heads-up, "Hey, I need a month off." They granted that and just added the payment on the end. So, I'm not behind on everything. I still have my monthly bills and my taxes, and once again I'm employed. If there's enough money in there, the National guys would say, "Okay, there's enough" for them to approach the business that I had a debt to and make an offer. It's usually what I originally owed minus the interest. So, they're pretty fair.
By working with National, I paid up all my debts, except for a last one I have with a Visa credit card that I'm working at and making payments. The creditors still send me letters saying that I owe them what National has already paid them. I faxed the documents to them, and they said, "It's just what companies do," and that they were just looking for me. If I had heard about National Debt Relief and gotten their services sooner, I could've been paying them now for their services and would've been farther ahead than just trying to pay my debts of.
Reviewed Oct. 26, 2016
I need some relief to my particular problem and I'm fairly new in the National Debt Relief program. All of my interactions with their staff have been very good and all of them have been courteous. National Debt Relief is helping me out and hopefully, it'll keep on doing it. In a couple of years, it'll be better. They're overall professional.
Reviewed Oct. 26, 2016
I wanted to check and see if National Debt could help or not like they said on the commercial and my experience was pretty easy initially. They listened to what I needed, and from there, they took over the debt. I had three issues that they were helping me with and they resolved the first one really quick. However, it's been a long process, longer than I thought it would be. The team usually contacts me once a month as far as status updates, and I should be hearing something now, but haven't heard from them for a while. So far, working with National Debt has been positive.
Reviewed Oct. 25, 2016
I was in debt with my credit cards. I had cashed in my husband's life insurance policy and paid them off but I couldn't understand why I keep getting in debt. So, I sat down and finally did a budget, and I realized that I was living on credit cards because I don't make much money. I realized that in order to get stuff that I thought I needed, I was putting it on credit cards and got myself in trouble. I could try to work it out on my own but it will take a long time and I'm gonna get bad credit. I could try to go bankrupt but I really don't want to. So, that's when I looked up for National Debt Relief and I liked what I saw.
They talked to me and my husband to tell us what to do. After that, the only time we've heard from them was when they were able to pay somebody off. I wish though that that they could tell our creditors what they're helping us do because in the beginning and still to this day, some of the creditors haven't been notified yet that NDR is going to pay them. They thought that we've just quit. All I could tell the debt collector is that I've given them over to NDR and they asked when they're going to collect their money because that's all they care about. They call every week for the first couple of months and then finally, they quit. I'm now living by a very strict budget so that I can pay NDR and I have other bills that I have to pay and it's very hard but I'm trying to do the best I can. I pay NDR $330 a month and it's a lot of money, but it's going to a good cause paying off my debts. Overall, I'm very satisfied. I'm thankful that my debts are getting paid.
Reviewed Oct. 25, 2016
I initially looked up National Debt Relief online and I've been really satisfied with my experience with them. Working with them created a huge relief. They did a really good job. The staff members have always been helpful and polite as well.
Reviewed Oct. 25, 2016
The National Debt Relief team was helpful. They walked me through the process and were able to answer all of my questions. What I liked most is that whenever I call, somebody actually picks up the phone and I'm never talking to a machine. It's easy to get my questions answered. I would definitely recommend them.
Reviewed Oct. 25, 2016
I was looking for a company that could do something that I needed to get done and National Debt Relief was the only one that I could find that would do that and part of it with debt relief. The people I’ve dealt with handled me well. If I needed help with something, they get it done right away and everybody there is out to help. I’ve only been in their program for five months and they call me if they have any new information. I hadn’t really seen the effect of the program yet but I expect that eventually I will.
Reviewed Oct. 25, 2016
The reps at National Debt Relief were real helpful and very courteous. I just don’t like that it takes forever to pay off. I had a lot of debt and they’re working on it one at a time. I owed one company $500 and now it’s gone to collections and I owe them $800 ‘cause National Debt Relief hasn’t taken care of that one. They said they'd take care of the large ones first, but they should maybe take care of the small ones before they turn into large ones. Overall they’re real sweet. They explained things real well before I did it and convinced me that it was the best option, and it was. Also, if sometimes I can’t make a payment, they’ll work with me. And if I call a few days ahead, they’ll move it for me for next time or a later date, whenever I tell them to. I was in a bind to begin with, so the bind is trying to work itself out a little at a time with National Debt Relief and it is good.
Reviewed Oct. 25, 2016
The first time I saw it, I was not in dire need of the services. But as time progressed, it turned into one of those things where I realized I don’t want to be paying all these interest charges. And what they’re saying makes sense, so I gave them a call. If anything’s not expected or changes, they will give you a call. They are very involved. Everything revolves around your okay and your say. So, it’s been great. They gave good expectations upfront. They outlined what they were gonna do, what their program is about, the ins and outs of it, and how it worked. There hasn’t really been any surprises or negative experiences so far. It was “a happy ending to an unhappy situation.”
Reviewed Oct. 25, 2016
We're in a lot of debt and National Debt Relief has been beneficial. They have got us almost out of debt. We're doing good, and we only have one more creditor. I recommend them for people when they're in severe debt and don't know how to get out of it. The only drawback I have is that when I have a $10,000 debt with a creditor and they reconcile 5,000 or 4,000, I have to pay the extra in taxes as my taxes go up but I didn't have to pay to the creditor.
Reviewed Oct. 25, 2016
We looked into relief help and got burnt about ten years ago. Things kept piling up. I thought maybe there are more legitimate companies out there. I saw National Debt Relief on TV and I gave them a call. Their process allowed me to get some stuff paid off a lot quicker. It’s almost like a peace of mind knowing I got to worry about 1 payment and not eight or nine different payments.
Reviewed Oct. 25, 2016
I needed to fix my financial so I decided to get National Debt Relief. Their team was good. They helped me control my credit cards and so far, so good. It was straightforward and they explained all the steps to me. It was a great experience.
Reviewed Oct. 24, 2016
A friend of mine was in banking and he was the one who worked with me in setting things up. He went ahead and checked reviews for me and National Debt Relief was who he came up with. I had been called by them and I owe them for their services. It hasn’t been easy and the biggest challenges are that I still have bills to pay and I have a business to operate on a cash basis along with paying up debt that’s put there. It’ll be a whole lot nicer when I'm all done.
Reviewed Oct. 24, 2016
I've been struggling for the last two years with my debt. It got to more than I can handle and National Debt Relief has been helpful. Their reps have been very helpful, nice, patient and very encouraging. I know that not paying is making me more nervous and I have to wait for some time to negotiate the prices but NDR has eased my worries about paying. It’s been a good experience. I haven’t been with them that long but so far, so good.
Reviewed Oct. 24, 2016
The pressure was unbearable. I was having all kind of problems - medical, plus on my card, a little part-time job and the wife was sick also. National Debt is a big plus. Every time I called, everything was pleasant, and everybody has been very helpful and knowledgeable. The team got right to whatever problem and whatever they could do to help me. They were very businesslike, kind people, and treated me with dignity. If somebody was in the position I was in, I would very much recommend National Debt to them for the fact that National Debt has helped my life tremendously.
Reviewed Oct. 24, 2016
We had filed bankruptcy before, and didn't have to do that again with National Debt Relief. I had a lot of medical problems - two surgeries back in 2014, and a lot of medical bills that piled up on top of my credit card debt. This time, I thought going into relief help would be a better route. National Debt Relief has always been very helpful anytime I ever had to call. A couple of times, I got in touch with them and requested that a deposit be moved to a different date, and they always helped me with that. It's a relief to know that I'm eventually going to get out of this debt.
Reviewed Oct. 24, 2016
National Debt Relief is awesome and a great company. Their team has been very understanding. So far, they’ve been working really great. They’re very supportive. And if I tell them to add an account onto it, they explain the process or if it extends my term out longer and how much my payments will be. Since doing the program, I was able to buy two new cars and I’m getting my keys to my new house today.
Reviewed Oct. 24, 2016
National Debt Relief is helpful when I call them and most of the time, they can answer whatever questions on how the program works. They're helping me out as far as what they’re supposed to be doing and it’s working out so far.
Reviewed Oct. 24, 2016
I had inadequate funds for an abundance of debt I accrued while I was younger so I decided to look into relief help and went with National Debt Relief. My interaction with their members was fantastic. I had more debt than I could bear and they fought for me. I'm hoping to be free of credit card debt by the end of the year and I trust them to do that. They've been great.
Reviewed Oct. 23, 2016
National Debt Relief reps have been very good. They call me when they are ready to make the payoff. I ask their opinion and they've been very good about telling me what they think and we've been paying off the bills. I don't have any credit card bills now. We've got about one year to go and we should have all debts paid off. I've even paid off a line of credit loan of a thousand at my bank. I've been able to do that because I have not build up more credit card debt.
Reviewed Oct. 23, 2016
My husband got a pretty significant pay cut and we couldn't share credit cards anymore. National Debt Relief definitely helped. It's been a positive experience with them, and their customer service has always been really good.
Reviewed Oct. 23, 2016
National Debt Relief has been very helpful in getting me back on track with our credit. Their representatives have been very helpful. Every time I had a question, I’d give them a call and they’d either try to help me or they will forward me to someone that can help me with my question. They were very informative about what the program was about and how long it would take to pay off our debt. Additionally, any time we get a settlement offer, they’re really quick about sending me an email and calling me. I’m very happy with them.
Reviewed Oct. 23, 2016
Our income has dropped down to nothing and it's really hard. But I'm doing the best I can, and so far, National Debt worked with me and it's been really good. The majority of them have been very nice though there were a couple that know they have you by the short hairs and make you struggle, squirm, beg, plead and cry. But it's okay, since everybody else have been wonderful.
Reviewed Oct. 23, 2016
I was getting myself into a jam because of some issues at home with a death in the family. I went online after I saw National Debt Relief on TV and I saw that their ratings were very high. It had a lot of positive comments on it. I did my research with several others and decided to make that phone call. The gentleman I spoke with was very helpful with all the information I needed. He knew how to explain to me how it worked. He told me about all the fees and everything that goes into it. He made me understand and was honest about letting me know that it does take a while, that I needed to make sure that I had enough money before any of my creditors would begin to deal with me. He told me to give him a call if I needed him. In the beginning, we had a little miscommunication because I wasn't looking at emails. But I look at my emails now and that's the only issue we had.
Everything has been going great and my bills are getting paid. Working with National Debt Relief has made my life easier on my payments. I've been looking online to see what they're doing and the payments are being taken care of. They've been very helpful and I'm grateful that they're out there to help me. I'm now stress-free and I will recommend them to anybody.
Reviewed Oct. 23, 2016
My husband was the one who started with National Debt Relief because we both have debts, and after he started out I decided to do it as well. They're here to help and whatever questions we have they answer it for us. Now we're slowly getting rid of all of our debts and we feel a lot better. We don't have this big heavy weight on us which is awesome.
Reviewed Oct. 23, 2016
I was drowning in debt and couldn't save any money but my National Debt Relief experience has been very satisfying. Their people have always been helpful. Working with the company made life a little easier. They are flexible with the payments. If I can't make a payment, they reschedule my payment plan and don't make a big problem about it.
Reviewed Oct. 23, 2016
The National Debt Relief team was very pleasant and good. They gave me a lot of information, constantly contacted me and updated me if something changed. It's been a great experience and I highly recommend them.
Reviewed Oct. 22, 2016
I have lots of debt that were overwhelming but National Debt Relief has been very helpful. They've done a good job of explaining everything and how it all works even before we signed the agreement with them. They also give me regular updates. It’s been good having someone help me manage the debt as well as having all of the payments consolidated into a single monthly payment. Of course, the downside has been a hit to the credit score, but at least it gave me a chance to get the debt that I had under control even though I'm starting from square one again.
They’ve done an awesome job about being able to settle some of the debt for much lower amounts and that’s something that they had advertised when I first saw them online. I wasn't too sure initially if that was gonna happen or not but they’ve been able to come through on that level. The experience has been very helpful and it’s helped me get back on track. I’d definitely recommend them to someone else who was in my situation.
Reviewed Oct. 22, 2016
I was working to get out of debt and the team at National Debt Relief has all been good. Everyone has been friendly. But I recently got subpoenaed for a court case on following the advice from National Debt Relief and I have now been advised that this will cost me more money.
Reviewed Oct. 22, 2016
This is the only time I’ve been in debt and I wanted to get rid of it. Going with National Debt Relief seemed like the best way to do it. I called them up and talked to Jason a lot who was a really good, helpful guy. It works and I was fine. I had a general idea of what was going on. It was explained thoroughly to me when I asked questions. Working with them makes it easier not to worry so much about my bills that are out there because they help take care of all that. It’s been great and I’d recommend them to a friend if I knew a friend who was in that trouble.
Reviewed Oct. 22, 2016
I short sold a house in New Jersey and have left some bills go when I lost a job that was not making as much as what I was making at my current job. I decided to start fresh but it ended up that bankruptcy wasn't available for me because I made too much money according to my W-2's and lawyers gave me the run around, so I decided just to put my big boy pants on and pay the debt back as best as I could for what I had.
Some things were made clear by National Debt Relief's reps, but some things were not. Mostly everything is in the fine print but not everybody reads the fine print and that's where my weakness lies. So the misunderstanding is lying on my part, not so much National Debt Relief. But after they described the breakdown of the system and how the system actually worked with it, I was more at ease. I wanted to know where a majority of money was going since what I do was different from what they do, which was why I'm in their program. I thought I could do it better but I've already had so much money invested so I might as well keep on going.
I don't like that they don't relay my credit report to my creditors. They don't say that an account has been settled. On my behalf, they need to have it removed or have made sure that my credit report reads appropriately to future creditors. I could have done the same way they were doing because I still do the same thing that they do but I'm not paying someone to do it. I figured out we would get a better deal on a group of trying to settle one big lump sum debt which they claimed they were but at the same time they were using that money more to pay themselves. I don't think I'll ever do it again if I ever put myself in the same situation. There are other agencies that are similar, and as they're clearing people's debt, they get it reported and get their debt or credit score and report help to improve it.
Reviewed Oct. 22, 2016
I had several debts I needed to get rid of, and National Debt is getting me on the right track. From my little interaction I've had with the team, they are knowledgeable about what they're doing. I've had good experience, and have recommended National Debt Relief to my friends.
Reviewed Oct. 22, 2016
National Debt Relief has been doing a great job and I love them. Everyone’s been very helpful, professional and it seems like they work hard. I’ve been able to buy a new car and move into a nicer apartment all thanks to them.
Reviewed Oct. 22, 2016
I had gone through a divorce and have a lot of debt because of my ex-husband. I needed to get my credit back in good standing so I searched online and went with National Debt Relief which came up with the best reviews. During the sign-up process, I was on the phone with a guy for almost two hours going over everything as I had a lot of questions. Their people have been helpful, understanding and there whenever I call them. They're on top of their game. Their team also makes the negotiation process with collection agencies easy. The phone calls from debt collectors have stopped. I feel safe with my payment deduction from my account every month, too. I like the way that I see my credit building back up. I see my credit cards have gone up which is what I wanted to do.
Reviewed Oct. 22, 2016
I was researching online for different options available and also looking for the ones who had better reviews, and I found National Debt Relief. In fact, my brother got help from them a few years ago before I started the program with them. I thought the company was tried and tested. So far, my experience with them has been very helpful and satisfying. Everything worked out fine, and I’m about to close my program in two months. The people at National worked with me and were very supportive through the entire process.
Reviewed Oct. 21, 2016
My credit was really bad and all my stuff was getting into collections, and I couldn't pay for it. I then looked into relief help to get my credit back up. I called National Debt Relief and set it up and they did the rest. I only talked to them a couple of times. I really hadn't had to do too much, and National Debt Relief seems to handle it very well. I've already settled two debts.
Reviewed Oct. 21, 2016
I have one income coming in because my husband is not with us right now. I looked into reviews and found that National Debt Relief's were positive ones. Their team has been courteous and very helpful. When I had questions, they answered them in detail. They were very clear and they made me understand what the program is about, how it works, how the payments will be, and when I will be done. They’re understanding and easy to talk to. When I call, I don’t have to wait long, or if they call me back, they call in a timely manner. Also, the payments have been affordable. The first year was tough, but I’m going into my second year and I’ve gotten used to that money being withdrawn from my account. It’s so affordable it still leaves me with plenty to work with.
Reviewed Oct. 21, 2016
National Debt Relief helped me out tremendously though the program that I have with them is still a work in progress. Whenever I called, their reps were friendly and able to answer my questions. I would recommend them.
Reviewed Oct. 21, 2016
I had the original contract with National Debt Relief set up to pay off within 48 months or sooner at a set rate. I was talked into it and it seemed like a good thing. Then all of a sudden they wanted to make a quicker pay-off. I had to increase the amount of withdrawal which I didn’t expect but I agreed to it to take care of one of the accounts. For the first few months, I was getting regular phone calls - at least once or twice a month just to check in and make sure everything was going okay. They gave me updates on the status with the various debts back then. But in the last two or three months, it seems like it’s reversed. I have to call them to ask them what the status is.
Reviewed Oct. 21, 2016
I was in debt, and wanted to try and get myself out of it. The guidance from National Debt Relief is pretty good, and their team tries to answer my questions. However, I'm still waiting for them to call me back on a question I had two months ago about one of my debts. It seems like they're working on everything else but the ones that I'm concerned about. Besides getting phone calls from the credit card companies and the creditors, working with National Debt Relief is fine.
Reviewed Oct. 21, 2016
I had 8 debts that I had to resolve when I started with debt management. National Debt Relief has been excellent. They’re prompt, they answer my questions and they took care of a lot of the problems that I had. They always call at the very right moment when I was a little down and they pick you up. They're super friendly and it's like talking to a family member. I have one more debt that I had to consolidate so, I’m very happy. I’m very satisfied with them from day one that I signed up. I have recommended National Debt Relief to friends.
Reviewed Oct. 20, 2016
I have debt and my girlfriend looked up National Debt Relief online. My interactions with them have been all good. I never had any negative experiences. I've paid a couple of things off but hasn't been anything major yet.
Reviewed Oct. 20, 2016
I piled on a lot of credit card debt so I needed to relieve that. National Debt Relief has been fantastic, both on the phone and through email. They have been very helpful and very polite all the time. I'm not scared to answer my phone for random number anymore 'cause it's not gonna be someone asking me for money. The payment plan is automatic payment and when they get an offer to relieve a certain card, I can just do over email so I don't have to call all the time and it's very convenient and helpful.
Reviewed Oct. 20, 2016
I was financially drowning, barely staying above water in the payment that I was making, and my credit cards were minimum payment. But then, when I wouldn't make the good payment, I would turn around and use my credit card again. I was borrowing down about to half, and I didn't think my credit cards were ever going to get paid. National Debt Relief has taken a huge weight off my shoulders as far as the debts that I owe. They've been really patient, considerate, took the time to explain things to me, and contacted me really quickly when they get a settlement offer. Plus, the team have handled everything really well. I have recommended National Debt to friends.
Reviewed Oct. 20, 2016
National Debt Relief made it easier for us to feel more at ease with bills that we're gonna pay them. Also, their team was very good and excellent. They helped us out very well. They're professional and I would recommend other people to this service.
Reviewed Oct. 20, 2016
I was paying a lot of money on credit card debt and the payments I was making wasn't putting a dent in the balance because it was just the interest. A woman had come to my house to do a free financial analysis and she recommended National Debt Relief. Their team has been extremely helpful and easy to get a hold of. I've never had to wait long when I called in. Working with them has made me a lot less stressed since I'm not worried about creditors anymore. It's also saved me a lot of money. One of my accounts had a balance of $900 on it and they negotiated some of it. Overall it's been a really good experience. I've been with National Debt Relief for almost a year and two out of the six accounts have already been settled.
Reviewed Oct. 20, 2016
I was way in overhead with my credit card bill. I put in a call and email to one debt relief company but never heard back so I went ahead with the second I contacted which was National Debt Relief. The company is great. I had extremely good communication with their team members. They were very honest and forthcoming when we signed up and let me know upfront what they needed.
Now, all my other bills are paid up and we can breathe and eat. The company serves a wonderful service to the public especially with terrible prices and the way the public is now with debt. They are there to help correct people's mistakes in the best way possible. It's gonna take time to pay off the debt collectors and I wanna get some of them off my butt with their 30 calls a day which is ridiculous but thank God National Debt Relief staff members do their job. I’d recommend National Debt Relief to anybody.
Reviewed Oct. 20, 2016
I was never going to get out of debt myself and I definitely needed help. I wanted to feel like I was at least trying to pay off some of the debt as opposed to bankruptcy. Also, I'm not good at confrontation myself at all. I needed someone helping me through that process of doing the hard work and National Debt Relief made me feel the most comfortable. Every time I call, they are very friendly, they take the time to look at my account, answer any other questions or bring up things that I may not have paid attention to and support me in the process. I haven't felt like a loser and they always make me feel like I'm doing the right thing for my future.
They call and they say, "We've come to an agreement with your credit card and here's what we need to do." Or, "We can't come to an agreement with your credit card and we're going to have to hire a lawyer. That means nothing to you but we're informing you. We want your permission." I always feel like I'm getting good customer service. Working with them changed my life 100% in a very positive way. It taught me how to live without a credit card, how to live within my means, and how to think about the future differently. It was so easy with National Debt Relief and I would recommend them to anyone.
Reviewed Oct. 20, 2016
I was looking to clear my credit so I researched and started comparing different types of debt relief agencies. I found that National Debt Relief's website was detailed in terms of what is expected of us and what they do. We did everything online and they’ve been very helpful. They sent me the information, told me what is expected of me and how long it takes. Every time they will get one of my creditors, they'd tell me how we’re going to pay them with the money in my deposit and they'll ask me if we can do it. It's fantastic because they’re letting me know what they’re paying. They're really top-notch and very efficient. In fact, they have raised my credit score and they have cleared most of my credit. I’ve now been able to apply for credit and it has gone through very smoothly. I am very happy with them.
Reviewed Oct. 19, 2016
Everyone at National Debt has been helpful and respectful every time we've had to talk. The very first person who got me enrolled in the program was wonderful. The only thing that's been challenging is working with the creditors to complete things. But apart from that, National Debt has definitely made my life easier.
Reviewed Oct. 19, 2016
Every conversation I've had with the reps from National Debt Relief has been positive so far. Working with them has been good and I hope it stays that way because my payments are supposed to end in December.
Reviewed Oct. 19, 2016
We were having some difficulties and so to get back on track, we thought we would need some help of National Debt Relief. So far, we've been really pleased with them. They’ve been nothing but wonderful. They've also been very helpful and energetic. Whenever a milestone has been met or they have some good news, they'll call us and be excited for us. It has been some relief for us.
Reviewed Oct. 19, 2016
I was looking at alternatives because I didn't want to pursue a bankruptcy option, and National Debt Relief was very informative and truthful. That was the big difference between some of the other firms I have talked to. Once we got through the initial program in terms of getting everything set up, most of my interactions have occurred through the Global Client Solutions who actually manages the payout. Outside of that, anytime I've had to deal with National Debt Relief has been positive. It was an honest and professional experience.
Reviewed Oct. 19, 2016
National Debt Relief has been a recommendation from somebody. Their staff have done a very good job. They are always friendly and ready to answer all of my questions. We've had two or three major bills been paid off and I received discounts. National has reduced my bills significantly and I can't complain about that. They worked as advertised, and it's been an excellent experience. My only concern is that they don't communicate often, so I never know what's going on.
Reviewed Oct. 18, 2016
It's been a very positive experience with National Debt Relief. Everybody that I talked to has been great and every time I need a payment moved, pushed back or set for another date, they've always been very good about that. I pay $400 a month to National Debt Relief and have been doing it for three years now and it's been really hard but worth it. But what I thought about them was different. I thought they were going to be able to help me with my credit not just take care of my debt to build my credit so that's where the confusion set in for me.
When I'm done paying National Debt Relief, I'll be going with another company to help me with my credit but I'm still very happy. It's great they were able to take a lot of my debt away but if they were able to help me take my credit off as well that would have been 100 times better instead of going through another company. I just wished they would have been more of an all-around company in general.
Reviewed Oct. 18, 2016
I spoke to National Debt Relief's team on the phone a couple of times about them shaving down my debt. They’re pretty straightforward, cut right to the chase and got the job done as they said they were gonna get it done. They've cut down my debt by approximately $10,000 so I’ve been pretty happy.
Reviewed Oct. 18, 2016
When I first signed up with National Debt Relief, there was a lot of confusion and I was getting a lot of calls from different people asking a lot of the same questions when I had already answered those from somebody else. So that was a bit annoying. Now that I've got signed up and they're working on my credit, they’ve only got a few results so far, especially some of the larger amount debts, so I'm wondering why they haven't tried to negotiate anything yet. It's like things are just sitting in limbo right now.
They also won't do anything via email. Everything has to be over the phone and so a lot of times, we've had to wait voicemails. Then they don’t like leaving messages because their numbers come up weird, and so then I would have to call back and have to try to find out who that person was who left me a message because they have different customer service reps. National Debt Relief hasn't done a whole lot for me yet. I'm hoping that they're going to continue to work on my debt.
Reviewed Oct. 18, 2016
I was falling behind on my bills and I was having a hard time paying. I needed some help so I sought the help of National Debt Relief. They call every once in a while to check in and make sure everything's going all right. I also call in every once in a while if there's any kind of pay change that I got, or any kind of extra debt that popped up. They help me and they get back to me quickly which is good. NDR has definitely made debt payment a lot less stressful, and my overall experience was better than I expected.
Reviewed Oct. 18, 2016
A friend told me that National Debt Relief was good and that I should try it since I had a lot of debts, bills, and cards that I needed to get rid of. The people at National Debt Relief were very nice and explained everything. I haven’t reached my goal yet but I’m hoping that I will reach it one day. I haven't heard from them for two months now, but so far everything is going well. I love the program and I’ll recommend a friend to it.
Reviewed Oct. 18, 2016
National Debt Relief has always been very helpful and considerate. I've had a couple of dropped calls on my phone, and they called me right away. Working with them has been very pleasant, so far. Also, I've seen some improvements in my credit scores. It's a rewarding experience, and if I had the chance to do it over again, I would.
Reviewed Oct. 17, 2016
Every month, National Debt Relief's customer service always calls not only to update me on my account but also to ask me how I'm doing, if my situation has changed, and other things of concern. I'm extremely happy that they've done better than what we initially anticipated. They get things accomplished efficiently. My life has improved tremendously since having them as I am getting rid of a lot of debts. So, I've recommended them to a friend.
Reviewed Oct. 17, 2016
Everyone at National Debt Relief has been really nice and responsive. I called a couple times to discuss different issues and things or needed something, and every time they’ve been very helpful and quick to respond. That’s one of the biggest positive for them.
Reviewed Oct. 17, 2016
I needed help in consolidating all my debt to get rid of it so I went for National Debt Relief. Their customer service has been excellent. Their reps have been helpful, very young and detail oriented. NDR has given me a clear path into debt freedom and I’ve been very happy so far.
Reviewed Oct. 16, 2016
My interactions with the team at National Debt Relief were through phone and email and they're very informative. Working with them is going great and I can easily manage everything in one place. It's already settled so life's going good and smooth.
Reviewed Oct. 15, 2016
All of my accounts were closed off, but I kept paying on them. I googled about debt consolidators and it was nice to know that I didn't have to negotiate with the banks anymore and I could just have someone as my third party to advocate for me. Working with National Debt Relief has been super easy. They've called me every step of the way, which is really nice, and they were very transparent as far as all of the paperwork and what needed to get done. They showed me how the account worked, what it would look and how much it would be. It was really reasonable and made sense.
The last interaction that I had with them, they called me to let me know that I have two accounts that were willing to settle and that they were going to do that. It was really cool because it was faster than I anticipated it to be. I have just signed up with them and they were already negotiating to lower the cost down. The people are always responsive whenever I have questions or concerns. They've been very pleasing when I had conversations with them. I came into terms that I needed help, and I appreciated that I have someone empathizing with me and able to make me feel comfortable in my situation. I've been recommending National Debt Relief to a lot of my friends that are in similar situations.
Reviewed Oct. 14, 2016
I'm trying to dig myself out of the debt that I've accrued and National Debt Relief negotiated settlements on my behalf. I talked to a couple of different people there and all of them were very pleasant, very informative, and there to help me out. They knew what they were doing and how to solve my issues. My overall experience is good. I have a set budget that I pay biweekly and it doesn't go up or down as of right now. I'm comfortable with knowing that I have to put X amount of dollars in biweekly. It's really a lot easy to manage my debt that way.
Reviewed Oct. 13, 2016
We have a small business and we want to build or expand so that we could do more with it. We just got started with National Debt Relief and they're now starting to pay the credit card debts off. They made negotiations with a couple of the creditors and we're gonna see how it works out. It's still ongoing but I like that they're doing what they said they'd do. They are also very professional and very informative.
Reviewed Oct. 12, 2016
We have gotten ourselves absolutely buried in debt, and then my wife had to take some time off work for cataract surgery. We got behind and we're sinking in it. I had originally contacted Trinity Debt Management. My wife, for one reason or another, said she wasn't comfortable with that. I asked her son to do research for me. I had heard that Trinity had AAA waiting with the Better Business Bureau and they're not even listed with the Better Business Bureau. Also, because of the research that he did, we saw that National Debt Relief had the highest Better Business Bureau rating of all of them.
National Debt Relief have all been very helpful, kind, quick and understanding. We've already settled a couple of our accounts. They certainly had taken a lot of grief and stress off of me. I had to get through a period of some pretty ugly phone calls from some creditors, but that's all been stopped now. It's just really lightened up our stress. We're still pretty new into it but we're very, very happy with National Debt Relief, with all they've done for us, and all they continue to do for us.
Reviewed Oct. 11, 2016
I have debts, so I wanted to relieve it. I've been with National Debt Relief and I've had 50 percent of my debt cleared so far. But that's not really saying much because the debt was only about a thousand dollars and I didn't understand the structure of what actually happened before I get into it. So I've been paying into the account $233 every two weeks and the amount doesn't go down as the debt goes down, which I thought it would. I'm wanting to get out of the program as soon as possible. Not necessarily working with the company, but because I'm with the company, they harass and call the staff. The emails and letters in the mail are going to them now and that's great. But it still hasn't resolved my debt yet. I have only been with National Debt since the beginning of the summer.
Another issue is I had one offer for a settlement about a month ago. They wanted $2,000 upfront; I couldn't do that and I asked if we can re-negotiate. A week later, somebody else called me back and offered me the same settlement, the same stipulations and I got a total of seven reliefs. So from the past, I haven't met new relief weekly and I assume it's forgotten to be put on the account that I actually couldn't come over $2,000 on the spot. They said they're sorry about that and then they haven't called me back yet. Then I got an email saying that a law office is actually re-negotiating it for me now. I'm still hoping for a result and I'm wanting to get out of the program as soon as possible.
Reviewed Oct. 10, 2016
Nothing but positive things to say about National Debt Relief. They began working with my creditors quickly and have negotiated down to credit cards to half of what I originally owed. They don't play around. Highly recommend!!!
Reviewed Oct. 10, 2016
I've been very impressed with National Debt Relief. They've done a wonderful job for me when my bills were getting out of hand, and I appreciate it very much. They took care of my major debt. It was over $5,000 and they got it down to $1,500. The nice thing about it was I got to make the decision on my own - they didn't try and force me to do things.
Reviewed Oct. 9, 2016
Some changes came in my life where a thousand dollars extra was not coming in anymore. So I had to make a debt because the bills continued on. When they disappear, I thought that the debt would disappear too. I had to try to break my income down so I can afford to pay one lump sum to bills and then try to keep my car, house, insurance, and all that stuff. I'm overwhelmed with debt and I was looking for someone that could help me to get rid of some of the creditors I have. I called around and talked to George and he told me about National Debt Relief. I thought that was the best I've heard so far; he had the best offer 'cause I had talked to a couple of others. Their customer service is among the best as well.
I haven't really finished with them yet, but I'm hoping that I am on the road to recovery because I'm retired and on a fixed income. I'm getting too old to have a job but I'm able to drive. So between National and me trying to drive Uber, it might work out. Instead of sleeping two or three hours, now I can get up to about six hours a night now. That's good because I couldn't rest as that's how bad the debt was. Also, my pressure was not high anymore. And when they say relief, that was a big help to me because I had to find somebody that I can feel comfortable with.
They gave me some good information on who we have to check. Then they said my check didn't go through and that doesn't happen except that I didn't hear nothing about my creditors. They gave me feedback on a couple of others but I haven't heard from them concerning some of them. I would like for them to call me about the other creditors so I can know where we are standing. All in all, the company itself has treated me fairly. They have done what they say they were gonna do. It's been good so far.
Reviewed Oct. 8, 2016
Other places bent me over and took my money so when I needed some help, I decided to contact the team from National Debt Relief. They've been outstanding. Working with them has been great. I would recommend them.
Reviewed Oct. 7, 2016
I got an an email with a contact to call. I called him on a Saturday morning. He said he was on the other line and would call me back in about 45 minutes. Never called me back. I called again on Monday. I talked to him and he got some info from me. I have not heard from him since. I called Tuesday at 12:00 Central. They said he had not come in yet. I left a message. Have not heard from him. (It is now Friday). I am shocked to see all the good reviews as I did not have a good experience. I think it may have been my consultant. I went with Freedom and am already enrolled in their program. I would recommend them.
Hi Stacy-
Apologies on the bad experience as that is not a common occurrence as you point out with all our other positive reviews. Your consultant did make several attempts to reach you but was unable to do so. We have reviewed the situation internally and will use it to improve future communications as we are always striving for the best customer service experience.
Thank you,
-Adam TijerinaMarketing Manager
National Debt Relief
Reviewed Oct. 7, 2016
It's been wonderful working with National Debt Relief. They're trying to get my debt down to where it's a manageable deal. They've had a couple of problems with my debtors, but that's understandable. We started out at $250, now we're up to $400, it's gonna go back to $300 and something a month, which I'm okay with that. Their staff has been helpful, courteous and kept me informed. They worked with me very well as far as getting things that they needed. I got all that taken care of and we're gonna see how it works from there.
Reviewed Oct. 7, 2016
We've had calls back and forth, and when they contacted me they told me what kind of offers they had. It hasn't made a big impact so far. But it's a little relieving not to get as many calls. And so far, I've had a good experience with them.
Reviewed Oct. 6, 2016
I talked to my friend, and she was very happy with National Debt Relief. She gave me the number because I needed help with my bills. I have been talking to them and they are very nice and have been trying to help me out. There's just a tiny problem since I started it. It was a mistake that I gave them both my savings and checking account numbers from the bank and they've been trying to get the money from my savings account, when there is no money in there. From there, I've been falling in debt. I didn't have the money to pay for April. But since having the service, it looks like life's getting better so I'm happy with it.
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