How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Disclosures
4x Buyer's Choice Award Winner

National Debt Relief Reviews

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (51,542)
  • (5,572)
  • (1,370)
  • (601)
  • (516)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 294 Reviews 43725 - 43875
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    I started National Debt Relief on 4/15/15 with over $10,000 in debt. Not only did they work with me but they worked for me as well. Any legal problems, financial issues they were there. They were there every step of the way. I could not have done it without them. December 15 2017 was my last payment and I am official debt FREE! THANK YOU NATIONAL DEBT RELIEF!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Great experience. Didn’t feel nervous because those who have helped have been confident and helpful. I am comfortable in moving forward and relieved. The staff was knowledgeable and always available. It was a relief to always be able to reach someone with questions.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    Update on 12/13/2018: It was simple and very easy to get enrolled with National Debt Relief. At this point, I'm halfway done. They have cut my debt account by more than half and I've already accepted some negotiations. I'm really comfortable working with them too. The staff members have all been great, very courteous and professional. And their attention to detail is what I've found most impressive. The cost is also fair and the program has taught me about budgeting.

    Original Review: Super helpful and made you feel like there was a light at the end of a debt tunnel. The agent explained the program very detailed and in a manner which I could understand. They took the time to review everything twice and ensure I understood the terms.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Always friendly staff and always helpful. Thank you for helping me as much as you have. I can finally see that there is truly a light at the end of this dark tunnel I have put myself into. Would recommend to a friend and let them know what a wonderful experience I am having.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I didn't expect that we would be able to settle accounts as quickly as they started settling them and it's so easy to click a button and approve a settlement. No need to call, unless you have questions, and when I did have questions, I was able to speak to someone right away who was knowledgeable, courteous and professional. Would highly recommend!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    Both agents were knowledgeable and concise with the information they provided me on the phone... They showed patience while answering questions and took their time walking me through paperwork. Excellent customer service... Keep up the good work. Thanks.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 22, 2017

    Roy and Katesha were blessings. They understand that things happen in life and do not always have a positive outcome. Roy went through the whole program with me and explained everything kindly and patiently. I would recommend this service to anyone that is struggling financially.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Every person we have talked with has been very helpful and straightforward. They have answered every question and left us feeling confident about what will happen. I do not feel like anything was hidden from us. Overall we have had a very good experience.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 22, 2017

    They really made me feel welcome, and that I was making the right choice. Each person I spoke to was clear and concise. They communicated clearly and made sure I understood every aspect of the program. They worked around my schedule to ensure I had enough time to process the information.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 22, 2017

    I have just started the program. I have been very happy with how quick and how understanding your company has been. I honestly feel like this is the best thing I have done. I like the way everything was explained to me in detail. Very understandable. I like that I am able to access my account and see where my money is going. Thank you!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2017

    From the beginning of the relationship that has formed, I feel very comfortable in stating that I have never been left in the dark with regards to how an account was being handled. When a settlement was agreed upon, I was always contacted promptly for my final approval. The way things are structured makes this a pain free experience and I appreciate that very thing. Don’t change a thing with how you do things. It works great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 22, 2017

    Tabia and my welcome representative were extremely knowledgeable and professional. I think this experience will give me and my family financial freedom. The service is also very accessible to assist with questions and concerns. I am please with the service I have received thus far.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 22, 2017

    National Debt Relief is a good company. I had major financial issues and I was very satisfied with the process that I went through with them. They worked with me on a payment plan and unfortunately, I have to call them back and start a new plan. The plan could have been a little better. Too much was taken out and the original amount should have been a little lower. Their online interface can be a lot better, too. If they show how much we paid towards the balance and which ones were paid when we are logged in our main profile page, it would have been much clearer. But overall, the cost and the service are excellent. And I've been re-enrolling the same plan because they're the best. They paid off a lot of stuff. I'd recommend them without hesitation.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 22, 2017

    I received customer support. Everything explained thoroughly. Excited to clear my debt and look forward to see how this program is going to help me accomplish my goal to own my home. I have already recommended this program to a colleague at work.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 22, 2017

    I would recommend you to a friend. I was very satisfied with the way that everything was handled. Everything was explained so that I understood everything. Everyone was very pleasant and friendly. Any questions l had were answered. I am glad I joined.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    First, I would like to thank Parker ** for being so knowledgeable, understanding & professional during the entire process. The customer service here is like Chic Fil A, the staff is so friendly and genuinely helpful. There was no pressure at all & I'm confident in taking all the necessary steps to be debt free sooner than later.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 22, 2017

    I am thoroughly pleased with both Jessica's and Paul's professionalism and knowledge of the program. I felt comfortable with your agents and even had a couple laughs, something I need these days. Thank you for a great introduction and I look forward to settling my debts.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2017

    National Debt Relief is a great company and trusted company. They take care of all my debts. Am so happy with it. My satisfaction and experience with National Debt Relief is totally satisfactory. Thanks guys for all the work you was perfectly mainly doing for me. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Great service and accuracy from Marc **. The Welcome call was clear, concise and very helpful. I look forward to being debt free as quick as possible and I look forward to working with the NDR team over the coming months while resolving my issues with creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    All of the NDR customer service representatives have been fantastic, very helpful, and knowledgeable. I appreciate all they've done to help me understand the program. They've responded in a timely manner and have been sensitive to my time restraints. I'm confident that I have made a good decision to improve my financial state.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    Very friendly and professional. Answered all questions and was very informative. Was clear and articulate. Was able to understand and interpret all the information that was given. All information that was gathered was accurate and clearly attained. Able to clearly explain all information.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 22, 2017

    This was a lot of help. I have been in debt for quite a while now. Glad I was able to contact this company and hope to finally get out of my debt a lot faster. I was pleased with the information I was given about this program. Everything was explained to me very clear.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    The customer service was great! I really liked the patience in explaining how the program works! They guys really took their time in making sure I understand everything. I'm really happy I have National Debt Relief in my corner. Looking forward to a better life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    I placed my initial call to NDR and was immediately contacted by the company. This whole process took very little time and I was called within the given time frame. What I thought was going to be hours on the phone turned into minutes due to NDR efficient employees.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2017

    National Debt Relief gave me a reason to wake up happy tomorrow. I finally feel like I could get ahead of the game. I going to able to take control of my life and start new. They answer every single question I had and made me feel secured and the fact that you have someone to hold your hand through the whole thing even makes it so much better. Thank you for saving my life.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 22, 2017

    NDR was the biggest debt relief company. They had the commercial on TV and there were some reviews that I’ve read that I investigated a little bit on the internet and it was only positive things. I spoke with their rep for a good 45 minutes on the phone. He explained what the process was and all the ins and outs of it. Then I called him again to sign off and they did a good job. They sent a lot of emails and everything was done quickly and efficiently. They had resolved one of the bills for a little more than a third of what it actually was. There was another one that we didn’t process but I dropped out before that was actually done because my lawyer said so, so it was going along the schedule.

    NDR is a good option for people that have credit card debt or loans apart from auto and home. I was paying a lot less and sending the payments to them than I would’ve been if I paid my creditors on my own. They also stopped the calls. A few of the creditors argued with me that NDR doesn't operate with them but they were just saying that. NDR did everything they said. There were a couple of times where I had to miss a payment and they worked with me. It was easy to do it by email. They showed my balance every time I wanted to see it on their website and showed the payments I had made to the company I'm in debt to as well. But the problem I had was deeper than what they could do, so I had to get a lawyer and go for chapter 13 bankruptcy to protect my house and car. I was hoping not to do that, but overall, National Debt Relief did a good job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2017

    I got National Debt Relief's services because I had extreme credit card debts. I didn't want to file for bankruptcy and wanted to be responsible for my debt in a way that was affordable and they provided that. I talked to their rep over the phone and he was friendly. The paperwork then came online, which I signed and sent back. The negotiator I dealt with answered my questions and was helpful. I also felt comfortable with him. I already had a plan of what I wanted to do and he executed it. The process is moving forward and I've already had two settlements. NDR has been there when I requested them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    My husband’s health declined in these last years. I went shopping and I thought I was handling our finances but I wasn’t. I didn't have any money left over out of my paycheck after I was paying on my credit cards so I didn’t know what to do. I read the reviews for National Debt Relief and signed up with them. The second I did, the sense of relief off my shoulders was intense and now I'm able to breathe. I was concerned about being black flagged and how long it would be but they reassured me that that would not happen. I was also wondering if this was a responsible thing to do, and they really comforted me and treated me with dignity and respect.

    I gave them a list of my credit cards then they reviewed it and said I was eligible. They told me what the program would cost me per month and how long it would take. They made sure I would pay less than what I was paying at the end of the month with all my credit cards. What I’m paying National Debt Relief was half of what I was paying on my credit card debts so I was really comfortable with it. The payment also comes out of my bank account and they work with me so it’s not right on payday. It’s two days after so I can get time to get to the bank because I don’t have automatic deposit.

    I have a couple of big accounts and they negotiated that. Then they called me because they have to get approval from me so I've been part of the process every step of the way. The program is really helpful and the rep I'm working with is great. I'm finally seeing my credit score go up now and I'm really happy with the service. I’ve also been able to focus on my husband and not have to worry about the debt. I would tell my friends about my experience and what National Debt Relief did for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    A couple of years ago, I had a car accident. I haven't stopped working but I had debts to pay off. I used up all my 401k plan to catch up, but I really couldn’t catch up. The best chance for me was to go to National Debt Relief. Another guy told me he was in the same thing before and it worked well for him, so I tried it out. Earlier, you put a certain amount of money in the bank and they get the late payment taken off from your debts. You get to pay a little less sometimes.

    National Debt Relief asked me how much I could pay, and I told them how much I could pay and the amount of debts I have. I pay a certain amount a month. They did a good job for me. They’ve helped pay off some of my debts and they always call me to see if everything is okay. I'm very satisfied because at the end of this month, I'll have two fully paid off. Then they're opening another one.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    We had a debt primarily from a medical situation. I did a lot of research since I have the impression that a lot of these companies are scammy. National Debt Relief consistently came up with real, positive reviews. Getting started was really easy and the rep made it very simple. At some point, when I didn't have time, he called me back when it was convenient. They also did a good job of being very persistent without being pushy and without feeling any kind of pressure which I really appreciated because it was already a stressful situation to be in. They did a good balance of making the process really fast but also making it feel like we're going to get it done at my own time.

    We're fairly new in the process and only a third of the way through. But everything is going really well so far. Their negotiators have been really positive. We don't have to check in on an ongoing basis as my payment comes out automatically. They alert me by email if there's something that I need to sign off on. But, once we got everything rolling, they gave me a really good information on how it works and what we'd be paying. They are approachable and they are getting us out of the hole that we couldn't have gotten out of. I appreciate being able to trust that, as far away that is, we can see the finish line. And I really trust them to ride that far with us.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 22, 2017

    We were trying to find a way to consolidate everything down and National Debt Relief was one of the ones that answered most of my questions when I had them. They were also a little more timely as far as responses. They're very upfront with information. There were a couple of times I wasn't ready, but they worked with it and we went through the way that best worked for both of us instead of just their standard operating procedure on it. They looked into my actual concern instead of rolling with how they usually do.

    We're still starting through the process and we haven't gone very far yet. But during the last two months I have been working with them, it seems to be up and transparent. Everything's being taken care of and it's one payment, which makes it a lot easier to go through day-to-day life. The cost is spot on for the service received, so there's good value for the return. NDR is worth an option for others to go through and see if it's beneficial for them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 22, 2017

    I have some loans that were doubled with interests and I changed job so it was hard to keep up with it after. I did some research about National Debt Relief. They had a good rating and good reviews from other customers so I gave them a call. Their enrollment process was easy. I just had to give them all my information and they were able to look up everything I needed to add. So far, I'm more than halfway through my program. There's just one creditor left and they've been working on it.

    The people I spoke to on the phone have been great. They worked on my program daily and they kept in contact with me about what's going on and if they've made an agreement or anything. I was very comfortable working with them. They did really good in terms of cost. They've held up to their end of what they do and they've been really good. If I can't make a payment and they are able to re-schedule or do it at all, they didn't hesitate to work with me throughout the whole thing. I don't have to make those payments to the other creditors. I just make one payment to them and they already took care of two of them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2017

    I stopped working for a while and my bills got delayed a little bit. I felt like I needed help, so once I researched my options, I felt like National Debt Relief was my best option. They gave me all the options that were offered and they were really consistent with me. They followed up after every phone call I make and they made sure everything was going well. If I had to delay a payment or if I couldn’t make it that month, they let me know what my options were and what the consequence was, if I were to do so. They walked me through it each time.

    Whenever I needed anything, I already knew what my options were because they were so informative whenever I spoke with them. They were very helpful and I felt really comfortable working with them. I’m towards the end of the process now and depending on how much I increase my payments for the next few months, I only have about six months left. I’ve been with NDR for over a year now and they helped me out financially. They offered a comprehensive plan and I like it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 22, 2017

    National Debt Relief is a great company to work with. I was enrolled in a couple of hours and the process was very easy. They were very nice too. My payment is once a month and I've been with them for seven months now. I was behind in a lot of credit card debt, hospital bills and medical bills, but now they have settled a couple of accounts already. They're working on three or four more and they're making payments to one, so the experience has been very nice and I have not been bothered by people calling me all the time. National Debt Relief has kept all their promises to me, and they have done everything they said they would, and more.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I want to get back on top of my debt through a debt reduction service, and I found National Debt Relief online and it seems they are the best. The negotiator knew the questions, and he was definitely professional and willing to help. When they consolidated all my debt, they lumped it up in one smaller payment, depending on my income. I set up for automatic withdrawal for it. Overall, the service and quality are very good. Since working with NDR, I haven't had any debt collectors calling me, which is great!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    I went with an attorney in Florida before and he was horrible. I ended up finding out that he was nothing more than a rip-off artist and he wasn't doing anything he said he was going to do. Then National Debt Relief called me and I asked them questions. They helped me get out of the arrangement I was in and I signed up for their program where they would negotiate and settle my credit cards. They wanted to deliver $400 a month and said that they’d have me out of debt in 28 to 36 months. I had about $30,000 worth of debt and I get paid every other week, so they worked out a payment plan with me that I could easily accomplish and they get $207 every other week. I had a $5,000 credit card with Citicorp for a long time and National Debt Relief negotiated it down to $1,500 then they paid it off.

    NDR has been helping me reduce my debt and they’ve managed to settle three credit cards already. They’ve been doing a good job. They are negotiating on my behalf to what the credit card company is willing to take and they’re going to wipe the rest of it off. My experience with National Debt Relief was fabulous and I’ve been extremely pleased with everything they’ve done for me. It’s been a great relationship and I would highly recommend them. In fact, my co-worker’s friend was in trouble so I told her exactly what I did and to get a hold of NDR to see if they could help her negotiate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Every person I talked to, was extremely helpful, and nice. I appreciate the gentle handling with all the sensitive topics of my debt. Signing up was easy, and pain free, throughout all of the steps. I am excited to be able to take care of myself and family with the help of this company. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I can't give a review really when I just signed up as I don't really know how all of this will work yet, but so far, they have been awesome in taking time to help me with any question or concerns I had. I hope after I get all signed up the customer support is just as good but I can definitely say they put my mind at ease in many areas and answered every question I had. Very friendly and courteous although like I said they were trying to make a sale and did a good job but let's hope the rest of this journey is as good! Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    All reps have been extremely competent, courteous and respectful. Overall service has been superb. After a little less than two years, the majority of debts have been resolved or are in process. All questions have been answered fully and promptly. I would definitely recommend to a friend or associate.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I cannot remember a time when I was making a serious financial decision that I felt more comfortable than I did today while working with Cristal. She was extraordinarily thorough, but also so very personable. Cristal’s command of the subject matter, coupled with her demeanor, made me confident that I was making a good decision by putting myself in her hands. Congratulations on having such a respectful and knowledgeable representative.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I was more than happy with the service I received. The two women I spoke with were both incredibly knowledgeable and helpful. They answered all of my questions and were detailed in their responses. I hope the rest of my experiences with NDR are this easy and pleasant.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Dec. 21, 2017

    Words can't explain the help and support I got thru the process. From my first call to that time when I was summoned by court and one of your lawyers assured me everything was going to be ok. And it has been. Thanks again for the support and help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    You guys are amazing and have been very helpful with fixing my debt and making a resolution for me this year, very kind and caring and keeps you updated on everything and are with you every step of the way.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    Upon my consultation the agent told me they were number in country for settling debt. I was expecting fast results and National Debt has given me exactly what I was looking for which was fast results. They keep me informed every step of the way. The service with National Debt Relief is excellent!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 21, 2017

    So far they have been very thorough in explaining all terms, conditions, and benefits. I am fully aware of all details of the agreement in which I have entered with National Debt Relief. They have made the process very quick and easy and have already put my mind at ease. Thank you for everything!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 21, 2017

    The representatives are easy to talk to and make you feel like you are doing the right thing. All my questions were answered and they explained the steps to the situation well. I especially like that I have a number I can plug into my phone so I know it's NDR that is calling me.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 21, 2017

    Everything seemed to go very well and went through all the items needed... They explained the process and what to expect, answered all my question as they came up. So very happy to give it a try and hope for the best.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 21, 2017

    Chris was very helpful and professional and explained the whole process implicitly so I well aware of the process. Within 2 hours everything was set up and ready to go for a better financial future for myself. My kids needed surgeries and my wife needed to stop working until they were done healing so we lost almost half of our income. This will be huge for us.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    I joined after talking to rep. So far everything they told me and explained actually happened. I had 4 debts which they negotiated and cut in half. I was always kept informed for any action they about to take. I already recommended this service to my friends.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 21, 2017

    I recently had my first debt resolved, which is great, the program is working as I had hoped. My hang up is that how high the fees NDR charge are. I really appreciate what they are doing but the fees seem to be about 1/3 of what they save you. My debt was resolved for $3856 less than what I owed, the fees on that amount were $1391.04. That's 36.07% of the debt settled. While the payment I send to NDR saves me money monthly, the % of fees they charge are more than the credit card companies! All in all I am satisfied, just not completely happy with the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Carlos was very understanding, polite and extremely knowledgeable about any questions I had, as well as the process of how everything works within the company. I really appreciated his local number, so I could call if I had any questions, which I did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    Customer service is amazing!! Every time I needed to call my questions were answered promptly and courteously... resolving my debt much quicker than I had anticipated. Would definitely recommend this program to anyone who needs to get out of debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    From the first call, I was treated with much respect and understanding, they were very nice, and answered all my questions and concerns. I am looking forward to working with them. Thanks goes out to Sarah **. She is great. I am so thankful for this organization that can help my husband and I out. Thank so much again.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    Just started National Debt Relief in September and they have already reached settlements with 2 of my 7 accounts. The settlement process is going faster than I ever imagined it would. Really impressed and can’t wait to see the final outcome.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Great staff, they gave all information you need and all the attention. They read every line of the contract with you not letting any doubts behind. It was a great experience finding them at this moment, they make you feel comfortable with the next step to be taken on your financial decisions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    It was the worst call in the world for me to make, as I feel as I failed, but Shelley made my experience pleasant and unjudging in her attempt to walk me through this process!! It is the beginning of a long journey, but I feel confident in your staff to handle our debt as professionals.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Everyone I spoke with were very helpful and knowledgeable. They were patient with the questions I had and were very pleasant and non-judgmental. I don’t have anything else to say other than it was a good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    My welcome call was very quick and easy. All of my questions were answered and information was provided both verbally and via email. My customer service representative was friendly and professional. I felt comfortable asking questions as well as providing information.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    The service is easy to use and they guide you through the process. There is a lot of information but they hit the high points. You have to qualify for the various programs so this isn't for everyone. There are also numerous forms and you have to talk to several different people but they are friendly and helpful.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    I'm starting to see things are getting done for my good and it is very much appreciated. Great Job National Debt Relief. There's no way I could get this done on my own. I would still be in way over my head in debt so I took the plunge with NDR and there's no regrets. Thanks again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    This program saved me. I was able to get out of my $19000.00 debt. The customer service was fast and always so helpful. The customer service team was always so nice and respectful. Best program out there. I cant thank you all enough.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 21, 2017

    The NDR staff is efficient, well-informed and easy to understand. I appreciate the quick and clear response to my questions and the information provided. I look forward to working through my debt under their guidance and assistance. I trust the months ahead will be as satisfactory.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 21, 2017

    The process was so easy to complete. My credit was ran, my debts were added, and within two days all my creditors were in the plan. I was very happy with the follow up and response time. I would recommend this company to my friends, family, and clients.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 21, 2017

    I called and spoke with Lola. She was wonderful, answered my questions, explained the program thoroughly. Don't expect all the creditors to comply but I am hoping for help in getting my debt under control and out from under with NDR. I got myself here and it will take a while to get myself out with NDR help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Very professional and friendly and frankly a godsend. Creditors take advantage of human nature when they shouldn't let people over extend themselves. Thanks for your help so I can be legal about my problem. I would recommend you guys to anyone in same position.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    NDR has been a fantastic organization to work with as they help me to get my "out of control" unsecured debt negotiated and paid off. They have worked with my creditors to come to a mutual resolution that works for me financially, something I never could have accomplished on my own. I signed up for their legal coverage as well and would highly recommend it! I have received 4 court summons since we started and they have set up legal representation for each one. Fortunately, with their great team working for me, they negotiated a settlement with each of these creditors before the court date! I highly recommend this company for debt relief!!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    I was not treated like I had made terrible mistakes with my use of credit. I was applauded for taking the huge step toward becoming debt free. I did not feel as if there was anything too small to discuss and was given information, timely and with full explanations at each step.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    So far everyone involved in my enrollment through National Debt Relief has been wonderful! Very informative and comforting to say the least. I've been scared and had nightmares for years about my spending habits and NDR is helping me change all that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I want to thank not only the young man who helped me through the whole screening and process but also to the young man who helped me with the welcome call. Topped out and I actually feel like I am on my way to being able to breathe again and get out of debt a look forward to a great relationship with you. And once again thank you so very much!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2017

    The employees who have helped me with this process have been very supportive. They have put me at ease and answered my many questions. I am very satisfied so far and hopeful the rest of the process will go as smoothly.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 21, 2017

    You guys made everything so easy and smooth. No stress and are willing to do whatever you make us happy and you do the best with dealing with credit card companies. I had such a great experience dealing with your company and now I feel so much better knowing that all my credit cards will be paid off much sooner and much cheaper.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Work with you in explaining everything to you. Took care of all your questions and answer them. Very friendly and patience work with you on every level of explaining the program. Had a least 4 different phone call and each worker was so polite in explaining things to you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 21, 2017

    So far so good. I keep waiting for the shoe to fall but all my interactions have been great. NDR has resolved 3 of my debts so far after 3 months at a fraction of the debt. I’ll keep you posted... but so far they are as good as they claim!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Would highly recommend anyone to this. It has been nothing but great for me and it’s helping me get through the worst part of my life. And I thank you all for all the great help you have done to get me out of debt that I got in and have been trying so hard to get out of!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    I have been very pleased with each of the people I have spoken to and they were very polite and courteous and very willing to answer my questions and help me all through the filling out of everything I needed to do.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    I found the people I talked to very informative and nice. I know it's a lot for me to try to understand at first but I think I'll have plenty of help with any questions I might encounter. I'm thankful I feel like I can trust you also.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    Before I called for help... we researched what was available online looking at everything from star ratings to the actual client statements. Once I called I was connected to an angel named David **. This gentlemen in every sense of the word, patiently took me through the process that would get my family financial relief. I can't say enough about his kindness and patience throughout this stressful time. I intend to recommend your business not only from what we found out during our research... but recommend David who is an asset to your company!!! The kind lady who did follow up name was Tamika was an angel as well who was funny and patient and made the call seem to fly by...

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2017

    Outstanding service and very friendly customer service and help under the very stressful circumstances I am currently under! I would definitely recommend someone else in my same circumstances. Both servicemen I dealt with were very attentive and very understanding and just amazing for your company!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 21, 2017

    My experience so far with National Debt Relief has been great. I have been confused about what to do about my unsecured debt but the representative I am working with has been really helpful and has made this extremely stressful process a little easier for me. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    All the staff I have encountered have been friendly, professional, knowledgeable and very helpful. At this point I would most definitely recommend their services to anyone in need of them. I look forward to working with them in the future to settle my debt!

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed Dec. 21, 2017

    From start to finish my experience with National Debt Relief was awesome. Everything was explained step by step. If I had any questions they were answered. I was provided with all the contact numbers, emails, faxes, and websites that I would need. I was even given scripts to deal with creditors, and forms to fill out to close accounts, and forms to fill out to let them know I am having an issue paying and looking for solutions to deal with it. Best experience ever.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 21, 2017

    Great thanks. The experience was very professional and very strong and important. Business ethics were used and exampled for business module at National Debt Relief Business meeting. I telephone meeting with your operation and lawyer. Experience was great. Thanks again.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 21, 2017

    I'm old and find myself misinterpreting details and jumping to conclusions. I called NDR and spoke to Kevin. He was very kind and patient and explained the figures very clearly. I then understood that NDR's settlement was very favorable. Please convey my thanks to Kevin.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2017

    National Debt Relief helped my son and my daughter-in-law, so they recommended NDR to me. I had credit and debts and I spoke to NDR on the phone. I filled up some forms on the computer, emailed it to them and we've been in touch since. They're lowering my debts a lot and when I talked to them, they answered my questions, anything I wanted to know. They do an excellent job and I have extra money to do other payments. Plus, I don't get a lot of phone calls from my creditors. NDR works with me and I'm 100% satisfied with them in every aspect. They still have to make a deal with some of my creditors but most of them are almost done and I had a good experience. If I have a friend who needed to consolidate, I'd definitely recommend NDR.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 21, 2017

    I've been working with National Debt Relief for eight months now and it has been easy to work with them. Their representatives have been good, too. But they should have been more upfront with the detail about fees, what they charge, and how they're going to do that. They didn't tell me about those in the beginning. But their payment plan is reasonable and their service has been good.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 21, 2017

    I was struggling to pay my bills and I had too many of them so I reached out to National Debt Relief. I’ve been in their program for only a couple of months now. So far, we settled on two of the debts, and I have seven more that we’re working on. It’s a relief having NDR. They take the payment directly out of my bank every two weeks. So, it’s a big stress relief. Every time I call or every time someone calls me, their rep was extremely nice and helpful. The cost of their service was inexpensive compared to if I had to do all this on my own and deal with all the creditors myself. I’m sure I can do it on my own but having somebody else do it is awesome. I would recommend them, absolutely.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcessTransparency

    Reviewed Dec. 21, 2017

    National Debt Relief checked on everything that we needed to get settled and they gave us orientation on what to do and explained everything properly. Then they started to process. I had NDR consolidate all of my credit cards and the negotiators were pretty professional. They tried to make a follow up with things that you need to do. The cost of their service is not bad although I wish they'll give us more calls lately. But it's a good program and I have settled with three companies so far. Overall, I'm happy with the service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2017

    National Debt Relief is doing what they’re supposed to, so I’m not worried. I had every creditor in the world coming after me, but they consolidated everything and they’re doing awesome so far. They are professional every time they call and their payment plan is reasonable.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2017

    We had credit card debt and we talked to a couple of debt relief companies. My daughter got online and did a check. NDR was the best one of all of them, and enrolling was not difficult at all. We had to get all the paperwork and the representatives who we talked to on the phone went through everything with the steps to take and a couple of suggestions to closing accounts like writing a letter to each credit company, and we went from there. So far, they have already settled three accounts. They told us what they were doing and the amount they settled on. We were satisfied with everything.

    Whenever they were getting ready to settle, they called me to see if I was happy with the arrangements. They were very courteous and very helpful in keeping me well informed. I had to okay everything and I was fine. We still got a way to go, but they're doing very well and we're very pleased. The program has been very helpful and everything has helped us tremendously. I would recommend NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 21, 2017

    We got our budget and debt deeper than we thought. After seeing the reviews for National Debt Relief on the internet, we enrolled in their program in May. The process was very easy and took about 3 hours. Our customer service rep was Tony and he was very friendly, courteous, and non-judgmental. He weighed most of the stuff out right away so we didn’t have many questions. He answered the questions we had very quickly and he calls or emails if he has questions. The cost of their service is a little bit high, but it’s probably worth it for the customer service and for what the reviews were. I'm trying to suck everything we can onto this but we’ve got a consolidation on things and they’re helping out considerably.

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed Dec. 21, 2017

    I'm almost done with the program and National Debt Relief has saved me a lot of money. I trusted their reputation so I chose them to help me resolve my debt. The enrollment took two weeks initially but it was easy to contact them. Aside from that, the cost is fair and they've been very good to me.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    Very professional in their delivery. Stayed on message and provided accurate information throughout the discussion. At no point did I feel pressured. I have in the past felt the need to consolidate my debt but backed out. This time I pulled the trigger and I'm happy I did.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 20, 2017

    The process went well. It feel good to know National Debt will help me and my partner out of debt and it good to know that we can trust the co. I love the way that the young guy explain everything to me and my partner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Kody was very professional, knowledgeable and patient with me, he deserves the 5 stars. The Lady from my welcome call was not however. She sounded like she was reading from a script and I couldn't understand what she was saying most of the time. She was not very patient with me and would mute me every time I asked a question. I didn't even get her name.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    I've been trying to get my debt in order for sometime and became discourage with all the options available, until I spoke to Sharde **. Ms. ** is so well spoken and thorough! She made the process a BREEZE! Thank you so much!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    So far I had great experience with National Debt Relief. They are working on resolving my debt as they promised they will do that. That's exactly what's happening on my case, still have a way to go but what I see so far I have nothing to worry in the near future. Thank you very much.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    Your staff was very informative and helpful, I enjoyed talking to all them as they walked me through the process. They very professional and polite. I had been debating whether I should consolidate or not, but after talking to them I realized I made the right choice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    I made the right choice going with NDR because I’m seeing improvement in my debt settling. Customer service has been great. Always got back to me when I asked for an update and explained what’s going on. I am really happy I went with NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    The representative I spoke with from National Debt Relief was very patient and informative. All of my questions were answered and the gentleman was very sympathetic to my financial situation. I feel confident that my plan with National Debt Relief will have me debt free on schedule and rebuilding my credit score much sooner than without their assistance.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    The communication was clear and professional. All doubts and questions I had were answer and it was understandable. The biggest concern I had was how to deal with the creditors during calls but all that was clarify, answer and it was understandable.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 20, 2017

    I was a little skeptical about this program at first. Giving your personal info over the phone wasn't easy for me and my husband. But the professionalism and expertise from National Debt Relief was reassuring. We are excited and relieved that we took this step because we felt like we were drowning in interest and late fees. Now we have a plan, and someone to help us stay on tracK!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 20, 2017

    Daniel ** was very helpful in explaining the process of debt relief and was very patient with me. Though our phone calls were a bit lengthy, we are confident that we will be satisfied with the service that we have joined. We thank you for all of your help.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 20, 2017

    I hated this whole process!!!! I hated that my credit score went deep into the gutter & went to hell!!! I hated that I wasn't smart enough NOT to have agreed w/ this stupid, terrible, awful, terrible, overwhelming, full of anxiety, upsetting, angry, the worst ever process. NEVER again!!! I hated it, I hated it!!! Disgusting to my credit score!!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    I first would like to Thank Adrian ** for such and Outstanding Job that made my husband and I feel like this was the best decision and we truly agreed he was very knowledgeable and made us feel comfortable. Thank you. Also we would like to Thank our Team member who welcomed us to the program.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 20, 2017

    With my experience with National Debt Relief, it has started out very good. There has been great timing and a great start to my experience. Everyone who helped me get set up through the process were on the same page with each other and very prompt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2017

    I feel like I made a great decision to clear away my debt with this company. They're amazing at answering questions and guiding you through everything! I definitely suggest this company to anyone that wants to get on the right track with their credit.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    My experience so far has been really positive. Everyone who I have dealt with has been more than nice and helpful. This was not an easy decision to make and I was so relieved to have such positive help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Excellent customer service. Answered all my questions. Gave me great news and made sure I had all the details as needed. Greatest call ever. When I asked for a repeat due to being at work she was hella cool and repeated everything and didn't move forward unless I agreed. Best service ever. Will always recommend people to come here.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    National Debt Relief is help me a lot and they're resolving my bad debt for me. They're doing a great job. They already settled two out of seven debts within a few months. I can't be more pleased with their work. Keep up the good work. I appreciate all the hard work. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 20, 2017

    Good company. 1 month already resolved 1 account. All my creditors are not bothering me anymore with the letter that you provided to send them and the number they need to call you. Also the payment is really good a month. I don't think is too much and the time frame that I have to pay is good. Thank You.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    We are very pleased with the experience we have had so far. Everyone was very helpful and answered all of our questions and concerns. We are hopeful that the process will go as smoothly as the signup was. We would recommend this program to friends who find themselves in this situation. Thank you.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 20, 2017

    I'm very pleased with the service of National Debt Relief program. They helped me with whatever questions I had and they resolved my debt in the time promised. I was very happy with the outcome of my debt resolution. Thank you!

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    Talked with few different people. All seemed polite and understanding, answered all questions, walked me through the process and said I had a lawyer to work with should the need to happen. Gave me 30 months in program to make payments through my checking account.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    They made me feel very comfortable and excited to be debt free. I'm now motivated to get my debt paid off as fast as I can so I can have a fresh start. I'm very grateful for their help and I'm happy to continue to work with them to resolve my debt once and for all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    I have been in the program four months and am pleased with the progress in reducing my total debt. I look forward to the next resolution. This program was the best choice for my family to avoid bankruptcy. The representation I have spoken on the phone with have always been friendly and professional in answering my questions.

    Thanks for your vote!
    Verified purchase
    PriceTransparency

    Reviewed Dec. 20, 2017

    I am in a tight financial situation as a single person living in an increasingly expensive world. National Debt Relief thus far has given me options for regaining a financial footing and stopping an ugly cycle of debt. They explained the program very well, repeatedly so that their terms and conditions were clear, and all the steps necessary for me to move forward toward a much healthier financial and life quality situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    The customer service here is by far the best I have ever encountered. It was a pleasure working with Ariana ** and her associate. They did a great job explaining to me how the plan works and my available options.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    I believe that your team of professionals have been very instrumental in assisting me to minimize my debts and setting me upon the path of better debt management. I would also like to thank your agency for their hard work that they have put into helping me with this problem!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    One year and already seeing extreme results. Two big cards down. They have made this Christmas a more fun and worry free by freeing up some money that otherwise would have just gone straight to creditors. Thank you so much.

    Thanks for your vote!
    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 20, 2017

    I’ve been going through some financial struggles due to extreme credit card interest rates. I saw National Debt Relief's advertisement on television and gave them a call. I spoke with Eli about your program and he was very knowledgeable and sympathetic with my issue. We set up a plan that would pay off ALL of my debt (not just credit cards) in 3 and 1/2 years all while saving over $7000 plus a ton of interest. I would highly recommend National Debt Relief to everyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    I could not believe that in just about 4 months one of our debts had been resolved!! This is such a relief and I would encourage anyone facing insurmountable debt to try National Debt Relief. They are so good to talk to and work with!!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    Great service. Handled three creditors right out of the gate. Very pleased with the results I was given. Would definitely recommend this to anyone who wants to be debt free. Staff was very good and professional with the results I was given. Cannot say enough.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    Each associate answered my concerns and was professional. Your company has an A+ rating and is corporate. Your success rating with negotiating with credit card companies speaks for itself. I have always paid my debt and I feel bad choosing this program but I know I am in good hands.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    He was simply wonderful to deal with. No one likes to be in this situation and he was very informative and helpful to me. I am pleased with the results and look forward to living debt free. Thank you Val for helping me and being so kind. I would highly recommend him to anyone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    Great customer service. Staff there was very friendly and helpful. We initially got disconnected due to a system failure but the person I was speaking with on my first call called me back. This is a great program to those that do not want to file bankruptcy and I’m excited to get my debt paid instead of written off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Dec. 20, 2017

    I never in my life thought my debt would get so out of control and thanks to NDR they have made this process smooth and understanding. Customer service takes a bit to contact but they get this done professionally once you do speak to someone. I am ready for them to take over these accounts for me with some help so I can become yet again debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    Every representative of National Debt Relief that I spoke with was the utmost professional. Ensure you keep up this level of professionalism at every opportunity. This program once completed will allow me to purchase the house of my choosing. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    I have been with National Debt for four months, they have already began to work on my account, looking to hear from more. I have not heard anything from the companies that were settled. I have talk to Family and friends about you, Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Both ladies I spoke to, one was Prisilla who helped me through this and the other was on the welcoming call, were so friendly and didn't belittle me like some other companies do. They made my experience great and I feel I have them on my side in this time of need. Even though it is just the beginning of this experience, I feel weight has already been lifted off my shoulders.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 20, 2017

    When I heard this program in the radio and when I get home I filling up the application on internet and all of the sudden somebody called and one of the customer service help me out and that is John is his name. He help me a lot and that were I don’t stop talking to him until he didn't finish all the information he want so I was glad and I cannot say anything about the customer services. They did a very helpful and any question I had! Thank You much for this program and I hope many more people can help them out about their financial situation like me!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    I am very pleased with how National Debt has been handling my account. Have been in less than 6 months and one of my debts have been satisfied. Did not think it would be so soon. Customer service is always there to answer any questions I may have. Would and have recommended them to neighbors, family and friends.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2017

    Emily ** and Sherylin ** - Both ladies were very thorough in the explanation of the National Debt Relief Program. Both were very friendly and polite as well. I am anxious to pay my creditors in the projected 42 months or sooner if possible. I would not hesitate to recommend National Debt Relief to friends and family in need of your services. I look forward to working with your company.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 20, 2017

    I just tried getting into contact with National Debt Relief this morning and already I am signed up and on my way to debt relief. Steve was compassionate and empathetic all through the process. I am feeling a little loss right knowing I have given up my buying power but I also feel relieved that I am getting help getting out of debt.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 20, 2017

    They were professional and helped me at every turn. Every experience I had with them was wonderful and positive. They really try to help you get out of debt even if you go through a hardship while in the program. Best experience I've had with any company hands down. I would highly recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Great customer service and very knowledgeable. I would refer to a friend. The people I talked to on the phone were also very helpful. Any question I would have thought of they had the answers or would be able to point me in the right direction. Very pleased.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    My experience with this company has been very pleasant from the beginning. Kellie was a joy to speak with. She was very friendly but maintained professional at all times. Everyone has been easy to deal with and that has made the experience very pleasant.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 20, 2017

    Satisfied with how National is helping with my debt. Definitely will recommend it to people??? Thanks you very much for all your help! After I spoke with you guys I feel a lot better and that’s thanks to you guys.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 20, 2017

    This has been a good experience thus far. They made it really easy to understand what was going on. I don't feel they are judging me and it feels like they are really there to help. I feel confident in my decision to proceed with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Questions answered and took time to review all information, very pleased with experience. Representative did not rush and knew his subject. Everyone I have dealt with has been very professional. Email information was sometimes slow in getting to me.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed Dec. 20, 2017

    Well explained program and treated with the utmost respect. I feel like my assets are protected as I try to get a fair settlement with my creditors. I did not feel pressured and after gaining more information about the program from several different sources had no hesitation to enroll in the program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 20, 2017

    Very good explaining to me, very clear in tone and patience after reading each step. Questions was asked after each to see if I stand giving me enough time to respond letting me know if I have any questions. Gave me a number to call.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 20, 2017

    From my first day of contact with NDR, John **, credit specialist, was awesome. He was very understanding about my credit situation and truly gave me hope that my situation could be fixed. I'm excited to have joined this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    I have to say I really did not think this was going to work. This team is fantastic. They have done everything they said they would do. If you have debt call don't wait, your future depends on it. National Debt Relief the best thing I ever did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 20, 2017

    Was handled very well over the phone with Natasha on December 18th, 2017. She spoke with me in a very professional manner and explained the situation clearly. Overall, excellent job by your team member. All agents have been very helpful to me since the beginning of my contract that started with a phone call to National Debt Relief and speaking with Jason **. I appreciate being informed of my account by email or by phone.Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    Erica ** and Nico ** were more than friendly and patient over the phone with me. Their voices were very comforting to me, they made me feel at ease. They know how stressful these situations can be. I thank them very much!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2017

    Ozzie was professional, kind, and patient. He took the time to thoroughly explain to what expect and made the process clear. Being in debt feels like being underwater and is a nerve-wracking process. I am looking forward to working with NDR and to work my way towards financial freedom.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 20, 2017

    The customer service rep. Steven ** that I spoke with from the beginning made this process easy, didn't make you feel uncomfortable or embarrassed of current situation that you are trying to fix. He explained everything at my level and answered all my questions.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2017

    National Debt Relief provides me some debt consolidation, and it makes sure that they can cut the credit to make the payment arrangement. So far, I am happy with what's going on. Enrollment was easy and the rep I dealt with was pretty good. The only thing was when I did it I was home on leave - I am in the military. They were trying to contact me, but I no longer had that number until I got back from the states. We contacted through email, but, sometimes it would be like a delay on my end because it was nothing I can do when they ask for something like when they needed a power of attorney. It' kind of hard for me to get that at the time that they would need everything. I started it in May and they told me that my credit score will go down until something has been charged off or paid off. But, it is moving along at a pace that I reasonable. Overall, the quality of the service is pretty good and I've already actually told some people I knew how my situation is planned out and is going to be taken care of.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 20, 2017

    I was having some serious credit card issues and National Debt Relief was the first one I came across. When I first called them and had all the questions, they were understanding and more than happy to help me. I gave them all the information they required as far as the credit cards are concerned then they gave me a settled amount and my payment every couple of weeks, which was much lower than what I was going to have to pay otherwise. The service cost was also great, but they should keep their paperwork a little more together. Once, during a settlement negotiation, I had to call them back and they didn’t get that I already talked to the negotiator on the other side and okay'd the deal. So I had to call them back again and it was a back and forth of phone calls.

    Other than that, their customer service was good and their reps helped me out every time I had a question. When a settlement came, they also called to let me know what was going on, so that was cool. National Debt Relief made life a lot easier and it was a nearly perfect experience. I wasn’t sure what I was going to do until I came across them. When my friend was having some problems, I told her to contact the National Debt Relief. I also told her that their process was easy and straightforward, and they were more than happy to discuss it with her.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 20, 2017

    Enrolling with National Debt Relief was really easy. The negotiator explained everything, and it was nice talking to him. However, when I started, they only say the percentage but I didn't know the exact number. Now when I see how much it was for every single transaction, I'm like, "I didn't realize it's gonna be that much." But their service quality has been good and they know what they are doing. They also update me when I'm looking at my account.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES