Buyer's Choice Award Winner

National Debt Relief Reviews

4,883,792reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,786)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,883,792 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,883,792 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 294 Reviews 58235 - 58435
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 2, 2017

    Big Thank You to Nate**! Without his help and always able to answer my questions even at 2AM was a big stress reliever. He made my application process easy and was able to do everything online as I was not able to connect with him directly over the phone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 2, 2017

    I've only just signed up with NDR and so I'm still extremely worried about the whole thing. It worries me that no one contacts the credit card companies to let them know what's going on until there is enough money in your account to settle the bill. That could mean 6-8 months of no payments whatsoever to the credit card companies - YIKES!!!!! All the representatives that I spoke with were very nice and very knowledgeable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 2, 2017

    National Debt Relief deleted a lot of stress off of me. They've always resolved a couple of my credit cards and I have a few more that they're working on right now. I'm very satisfied. They're helping me get back to my feet again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 2, 2017

    National Debt Relief has been good so far. We seem to be moving in the right direction. The guy that helped set everything up was very detailed. He helped us through a couple of different scenarios and ran those. So that's a good thing. Their staff also called us right away when we were working on paying something off. I'm less stressed working with them.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Feb. 1, 2017

    I went on the internet looking for a bankruptcy attorney, instead I found National Debt Relief. One of the happiest moments in my life. I need some relief from high interest rates and bad judgement. Shea ** was like a family member who DOESN'T stab you in the back. Very thorough and any question I had promptly answered. And then he transferred me to the underwriting Dept. where I spoke Corina ** and she is very thorough and patience with and answered all my questions. Went out of her way to make SURE I had the answers to my questions and made me feel that I had made the right decision in using this service. Thank God for Shea ** and Corina **. I can sleep at nights.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 1, 2017

    I started my experience yesterday by filling out a short form on the internet with National Debt Relief (1/31/2017). Later in the day, I received a call from Paul **. He explained the program to me and took information from me to see if their program appeared to be suitable for me. He was personable and very knowledgeable. At the end of the call I agreed that I was very interested, and I agreed for Paul to call me back in the morning. This morning Paul answered my questions and then we filled out the necessary paperwork. Again, he was extremely helpful and professional! A little later, the Welcome Desk called and quickly reviewed the process making sure that I understood. I know that the process is just starting, but I am feeling profound relief that my debt is being handled, and that I will now be able to deal with my life in a much more normal way!!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 1, 2017

    There was a lot of legal verbiage given to me at one time so I am not quite sure I understand it all, but the process was simple and easy. The gentleman who first helped me sign up was very nice and tried to help me along during the long time of him having to go over the application with me. He tried to make it not as boring which was nice and unlike the Welcome Call girl who was like a machine telling me a lot of stuff and totally lost me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2017

    While signing up and receiving very good service so far, it is still too early to tell how this will work out for my wife and I. All the interactions so far by email and phone have really went well. I do have to say the staff is very helpful. Thanks!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    I am very pleased with the experience. All the representatives are very cordial, respectful, helpful and professional, I was surprised as to how easy they made it for me. My credit cards' consolidation was a quick process and I am on my way to recovery now.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    It has been an absolute great experience working with National Debt Relief. From beginning to now they have been professional, down-to-earth, and knowledgeable on helping me with my debt. I would recommend National Debt Relief to my family and friends.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed Feb. 1, 2017

    The ease of starting... I was in debt and saw an ad on FB. I clicked and wow. They talked me through each process, the follow-up call was a great refresher. I feel so much better, I'll be out of debt and I can still live after my payment. I highly recommend everyone to come to NDR when you feel like there is no hope, they truly give you home.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    Elizabeth was most helpful in advising me what route to proceed with regarding my debt. Together we devised a plan to start taking back my life. I have never dreamed I would have to use a company like this, I've always been so responsible. When our company downsized and reduced salaries I had to be pro active in realizing I needed help. National Debt Relief made me feel comfortable without judgment.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2017

    Everyone is really helpful and have been there to answer each of my questions. I am really excited to start seeing a progress and I am confident that I will succeed with National Debt Relief. Also, having a group of professional that will be there along the way is a great relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2017

    Very helpful and understanding, taking their time explaining things when I didn't understand. Called me at my convenience, made me feel I can get through this within 3 years. Would highly recommend this program to anyone needing debt relief. Thank you.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    Frank and your team was wonderful. I felt very secure in this being a reputable company and assured that they knew what they were doing and were truly here to help me! Thank you for making the hard transition of needing help so smooth!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 1, 2017

    They are very helpful and they explain everything to you, which is a lot of help. They make sure that you know everything to help you and are really friendly when they do this. I would recommend them to family and friends who need help with their credit.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 1, 2017

    I searched on the internet and saw National Debt Relief come up, looked at further reviews and decided to give them a call. I was always treated with professionalism and concern by the staff. I got my answers when I had questions, so I was very happy with the process that took place. My daughter had spoken to a representative and then I spoke to a different representative later in regards to the settlement. It appeared that my daughter had implied that she agreed to certain premises, which seemed a little confusing but it was all straightened out and worked out fine.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    National Debt is a company that strives to give 100% to you as a customer. Understanding, helpful, very knowledgeable and welcomes you with understanding and kindness at a time when life doesn't seem so great. It all seems to come together!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    I have heard about this company before and never really knew if I would get into it because I have been scammed in the past. But Paul has been a blessing in disguise. Not only was he super helpful but put me at ease. I have the peace of mind now that everything will be okay.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Feb. 1, 2017

    Allan ** was very helpful in explaining the program and answering all our concerns. The program seems to be exactly what we needed to help us get out of debt. I will certainly recommend it to family members or friends that need help with their debts should they need help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    Totally experts. From the first word to the last, from all reps was understood completely. Each time that I speak with a rep, I know I'm being taken care of honestly. I'm ready for the next step in my life and that is to be debt free. The NDR team has positioned me to do just that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 1, 2017

    I called and got a very nice men whom explained everything and listen to me and my problems. He did find a solution and I feel very relieved and looking forward to get out of debt. In a good time, I could have never accomplished this without the help of this company. They gave me rates I can work with and it is no hardship to my family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Feb. 1, 2017

    Easy signup and NDR provides excellent service to walk through the onboarding process. Easy terms and all fees are included. They are very transparent in their fee structure and payments. Customer service is bar none, very professional and customer friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    Joal ** from the get go was very helpful! He made me feel like I was doing the right thing. I have made the right decision. You could tell he knew what he was doing. Today I felt like the girl was just reading off a script but she still answered my questions. Overall I am looking forward to getting out of debt. I feel like I can breathe again. Thank you Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    From the moment I spoke with the Representative I felt comfortable. He was patient, knowledgeable, professional and most importantly sincere. At a time like this we needed help with our problem and we needed honesty and ethics and integrity. This is going to be a long journey, and I know everything from here is in God's hands.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Feb. 1, 2017

    The guy from National Debt Relief that helped me initially was very informative and he was able to assist me as far as determining what debt I should keep and what debt I should put on the consolidation. He also followed up and made sure that everything was fine.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Feb. 1, 2017

    The people at National Debt Relief have been very professional and helpful. I wanted to see about getting all my stuff squared away, and since they seemed very clear, I went with them. I've had a few conversations with them and they've kept me up-to-date on what's going on. They've been proactive on my stuff from the beginning. Everything has been good, so far.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 31, 2017

    I saw their ad last night on TV and made a note of it so I could to see if they could help us with debt relief. We are so far behind we were afraid we couldn't do anything but file bankruptcy and neither one of us wanted to do that. I haven't felt this much relief in a year and my husband said the same thing when I showed him the paperwork. It's so nice to know you're there.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 31, 2017

    This experience is overwhelming and it is a lot to take in all at once but they made it easy to understand and was able to answer my questions. Looking forward to working with them and getting this all taken care of to move on with the future.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 31, 2017

    Everyone that I talked to seemed very sympathetic to my fears and were very understanding and kept reassuring me that all would be fine in time!! Not once did I feel that they placed blame in any way... They walked me thru the process step by step.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed Jan. 31, 2017

    I was impressed with how Chris ** handled my inquiring phone call. He took the time to explain how the program worked. Told me exactly who would contact me and even gave phone numbers to look for. I'm looking forward to working with you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2017

    I'm very happy with the service that I received, you all helped me on everything that I need. Fast and friendly, very good communication. I'll recommend it to a friend 100%. I found out about it for I'm the radio station, thank again for the help.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 31, 2017

    Everyone was very pleasant in their deliver to explain to me how the program works and what my obligation was to for filling the process successfully. Thank you very much for helping me start my life over again so my son can have great future.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 31, 2017

    It has been handled professionally and with relative easy. Andrew ** was most helpful in the process and the Welcome Call was very precise and to the point. I would highly recommend this company to friends and family, and will do if the need arises. Thank you for your assistance and your professionalism.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 31, 2017

    I was looking for student loans and was already struggling because of college. Then, I was looking around, researching a particular relief help program and I popped up on the Better Business Bureau's website. I originally signed up to get information and then I received a call like my welcome call. Basically, the representative answered all of my questions. Then, National Debt Relief sent me a budget, some things to find and I just now make the monthly payments. I'm pretty happy, the payments made my life easier. It's like a one-time lump sum payment and it's nice to be able to see my loan shrink. They were also very informative and knew what they were doing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 31, 2017

    I lost my job and my wife and I were having a hard time paying our debt. The credit cards were killing us up to the point where we couldn't keep up with the minimum payments. We looked online and saw that National Debt Relief had the most higher reviews, so we decided to make a call. Everybody there was so nice. However, there was one call I made where this lady wanted me to be authorized by my wife. But I opened up the account and have been handling it since the beginning, so the person whom I spoke with, spoke with my wife in the first place, and then she authorized me to make all the moves in the account. I've called several times. But not long ago, I called again and this lady didn't want to give me any information because she said I wasn't authorized. I told her that she should review the notes because I was.

    Long story short, she wanted me to send an email from the email that is registered with National Debt. We did it again and I had to call again. There was also a confusion in the beginning where there was still one more card that we thought was in the program but wasn't, and we just found out last week. In fact, I have to send the statement for the card so we can add that card to the program. But other than that, we are very happy with the service and that we're almost done with the program. We are also happy with the money we save. National Debt Relief has been very helpful and it's been an excellent experience for us.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 31, 2017

    We were in a custody battle for my husband's son and it took a lot of money and cards to pay lawyers so I decided to look for help. Every time I talk to their team at National Debt Relief, they always seem nice and they explain everything well. They give you a lot of respect like they don't look down on you at all even though you're not able to pay your bills. Then you tell them everything that you owe, what financial hardships you've run into, and then they walk you through the steps. They're taking care of the bills that I can't afford. Whenever they have a settlement, they call me. It's a weight lifted off my shoulders and I feel relieved.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2017

    I searched the internet when I wasn't making any progress paying interest on my debts and found National Debt Relief. They were very helpful, able to answer my questions and called if anything happened regarding my creditors. They've helped me lower my debt and now I'm able to use my finances that I earn on things that I need for my kids.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Jan. 30, 2017

    National Debt Relief has been very helpful and they made my situation simple to deal with. My friends used their services and it worked out really well for them, so I went with the company, too. I've had numerous interactions with their reps over the last year and a half through the process and they've all been very courteous. It's a four-year plan and we've got two and a half left and they've handled everything that I didn't know what to do with so this has taken the big stress off. They've done far better than I ever thought we could do so that's good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 30, 2017

    I've had some issues and I lost my job last year so looked into some relief help. There was another company like National Debt Relief but does not have quite as good reviews as them, which definitely sets National Debt Relief apart. So, National Debt Relief got all my information when they first called me and then they went over stuff with me about what they can do and what they think I should do for the payment arrangement. Working with them has definitely straightened things out better than it was. I've already recommended them to quite a few people and I would definitely recommend them to anybody who's got debt of any kind. It's been an awesome experience for me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 29, 2017

    I still got some other debts I gotta pay and National Debt Relief helped me out quite a bit. The only problem I got was that I didn't know I had to file income tax on that stuff. They sent me a form for one that was paid off in advance and I already filed my income taxes. It said that it was gonna be sent to the IRS, so I had to call my tax person who could go ahead and file amendments on it. I thought I'd stop and call them. I bought a new dryer, a new computer, and I needed the money for that. But they're top-notch, great, and I couldn't ask for anybody. So far, they've been very helpful and it's changed my life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2017

    We've been trying everything we can to get the house and we figured to find somebody who can help us with our credit. We came across National Debt Relief's website and decided to give them a try. National Debt Relief helped us to get the debt cleared up a little bit and they've been really good for us. I've been paying them and they've been sending us notices and frequently letting us know what credit card companies they had been dealing with and what they've been doing to help us out. It's been a great and fantastic experience working with them. I even told my mom and sister that our experience with them is really good so they're looking into doing it, too.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 28, 2017

    National Debt Relief came quite highly recommended which was why I went with them. Then I started seeing all of the commercials on TV. I checked them out and found out they were legit and top-rated. They're helping with two of my debts, one of them is a big one. They saved over half what I owe by negotiating so I'm very happy. Also, the reps are very professional, courteous and understanding. They didn't make me feel worse than I already felt for the debt that I owe.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 27, 2017

    My credit card was just escalating and I was trying to get it under control. I tried speaking to some of those credit card companies but they didn't wanna assist so I had to seek elsewhere and found National Debt Relief. At first, I was skeptical because I didn't know anything about stuff like that. But as I started to deal with them and the person who was with me told me how she was able to get through with them, I decided to try them and see how it was gonna work. And so far, I'm very happy. I called and told them the situation. They sent me the forms and whatever documentation I needed. I completed it and sent it back to them. As soon as they were able to get all the stuff that they required from me, they went ahead and started working.

    They've been very courteous and excellent. It's a great thing and I'm seeing some positive outcome. Hopefully, we will get rid of this as soon as possible, so I can move on with my life. They're doing what they're supposed to do and are not beating around the bush. I want positive feedback and solution, and that's what they've given me so far. I love them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 6, 2017

    I've always found the team at National Debt Relief to be helpful when I've spoken to them. If I have an issue or if they need to contact me, they usually email me and I've never found them to be rude or unpleasant. They've done what they could to get me out of debt and I've only got a few more weeks to go. I'm nearly finishing the program. It's a good experience if you're willing to go through the hardship of going through the program. It's been hard because I'm in a program to get rid of my credit card debt, and it takes half of my salary every two weeks but if you want to get out of debt, then it's something that has to be done. I have recommended National Debt Relief to one of my work colleagues.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Jan. 5, 2017

    I had financial difficulty that I considered debt relief help. I went with National Debt Relief and they have a very good program. I had consultation of information with the National Debt Relief team and anything dealing with my account, they called me each time they make a confirmation with one of my creditors. There's no problem getting a hold of them. I see changes since working with them and it was a great experience, overall.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 5, 2017

    I looked up National Debt Relief online and saw that it was the top-rated one, so I went with them. Their customer service people have been friendly and honest. Everyone doesn't pretend like they have all the answers. If someone doesn’t have it, they make sure that I speak to somebody that knows how to give me the answer instead of trying to make stuff up. The customer service people are really friendly and honest. I have recommended them.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 5, 2017

    My credit cards were getting a little out of control. I clicked on a link on National Debt Relief's site to request for more information and got a call back really quickly. And then within the next 24 to 48 hours, I was totally set up. They made the payments easier because I only have to pay one person versus two, three or four. NDR was able to do negotiations with my creditors that I wasn’t able to do. I had one instance where my negotiation actually cut the total amount that I ended up paying them in more than half. And if I have gone to that agency and tried to negotiate, I don’t believe I would have been that successful. My credit has been completely screwed over, but the amount that I’m actually paying out to the creditors is significantly less. But they need to get in the habit of leaving voicemails because I screen most of my calls. Other than that, it’s been pretty good overall.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 5, 2017

    I interact with their customer service 5 or 6 times a mo. and they are helpful. I would recommend National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2017

    My experience with National Debt Relief has been excellent. They have been most helpful in assisting me get debt relief. Anytime I have spoken with them, they have been very helpful and treat me wonderfully. They have taken care of all areas of my debt relief. I would highly recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2017

    I would recommend National Debt Relief to anyone who is having trouble. The team I worked with helped me get a lower settlement and I was greatly impressed by how much lower it was. I would like to thank everyone who worked hard to help me. Thank you again for all you did.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2017

    I've been using National Debt Relief since November of 2013. The reps have always been very helpful - they've answered all of my questions and been informative. They got all our debts completed in what timeframe they said. I don’t have any complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2017

    Everything has been pretty good with NDR's employees. They’ve been able to answer my questions and everything is going good so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2017

    I've had positive interactions with the reps at National Debt Relief. They were respectful and answered everything.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2017

    With National Debt Relief, I get results. They take care of whatever I need to accomplish and they answer whatever necessary information I need. They are very helpful. I've been working with them for more or less two years and so far, so good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2017

    I was searching for debt relief programs and came across the website of National Debt Relief. I had contacted another company which was offering about the same amount as National, but the other company's rep was super pushy, so I didn't go with them. Instead, I went with National after I called them. I've been very satisfied with National's customer service people any time I called and needed help. They're all very nice and that's why I stayed with them for so long. I definitely have no complaints.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2017

    I was skeptical until I called. Now I'm almost halfway through my debt. In the time NDR has been helping me I was served and they even helped with that! Wonderful! I started with $17,000 in debt and I'm down to $6,000. I was scared before I called them and now? Now I'm almost debt free.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 3, 2017

    I'd recommend National Debt Relief. They have excellent customer service. I've been working with them since April and although my debt is not totally settled yet, so far it’s going as well as it can be.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2017

    National Debt Relief came up with some online thing that I'll be able to track what's going on, and that's helpful if I have to see what's left. Plus, all of my interactions with their team members have been good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2017

    My sister has been with National Debt Relief about a year and a half now. They've been sending us the paperwork every month. Her interactions with customer service reps has been pretty good, except in one phone call she received about month ago. She doesn't understand things and I wasn't home, so she got confused.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2017

    I had been doing some research online about the best options we had and we went with National Debt Relief. Their reviews were a bit better and I liked that we weren’t getting into more debt in order to use them. They’re helping us manage to what we have current. Their service teams have all been very helpful whenever I've had to talk to them. Thus, it's been pretty good so far.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Jan. 3, 2017

    National Debt Relief took care of a couple of my accounts but there are still a lot that aren’t taken care of, but I have figured that they’re waiting until I get enough in my account. I also think they charge a little too much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2017

    I've been with National Debt Relief for two years now and they have been wonderful. Every time I talk to them, they don’t degrade me in any way. They're absolutely respectful so to me, that speaks volumes.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2017

    National Debt Relief had better reviews than their competitors, so I went with them. I've been working with them for a year now, and I have no complaints at all. The reps are great and always very personable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 2, 2017

    National Debt Relief is good, no complaints. The team was very helpful and easy to get a hold of. We have had one experience that I questioned about but it was quickly resolved.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 2, 2017

    I've been working with National Debt Relief for two years and the customer service representatives have always been very helpful. They were not too pushy and have answered all my questions. I would recommend National Debt Relief to other people.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 1, 2017

    I've been slowly settling things with National Debt Relief and it's been pretty good. Their team is courteous and has taken care of everything that I've asked. Working with them has made my life less stressful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 1, 2017

    My experience with National Debt Relief has been really good. The team at National has been great. They've been very helpful and they work really fast, so I was impressed. We were stressed and they handled a lot of things. Everything worked out faster than I thought it would be, and it's better than my expectation. I wished I did it a long time ago.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2017

    National Debt Relief's reps are awesome. They're Johnny-on-the-spot with everything. They always pull my file up right away, answer any questions, and if there's anything we need to exchange, it's done quickly and efficiently. I couldn't say more about them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 1, 2017

    I gave National Debt Relief a call when I was stressing the bills and it got too complicated. And they helped me out. Everyone's been really polite. Now, it's less stress and worries, and I'm almost a step away out of the door. So far, I'm a happy man. I recommended National Debt Relief to my brother and they are already helping him.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 1, 2017

    I went with National Debt Relief and used their service mainly because I saw that the Better Business Bureau had recommended them and that they were legitimate. At least once a month the team at National Debt Relief would give me a call and update me on the status of everything in my debt situation. Every one of their associates that I worked with has been very polite and professional, and was out there to get the job done. Every phone call that I've either made to them or they made to me has been very professional. They've really helped me start getting my credit back in line and my debts paid off, and getting my feet back on the ground since my divorce. They've got a wonderful program, a wonderful business.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2016

    I'm at a point I was needing to file bankruptcy so I went to National Debt Relief and everybody there is really very helpful. It's tough working with them because my husband got put in a hospital and I was out of work. I even had a bit of strain on me having to do it but I'm glad I'm doing it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 31, 2016

    The team at National Debt Relief was very courteous. There is not much change yet in my life since working with them but still, it's in the right direction. I would also recommend National Debt Relief to my friends and other people.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 31, 2016

    I started my own business in 2014 and my business didn’t work out so I still owe a lot of people money that I'm paying back and that’s why I called National Debt Relief. The hard part is that I pay them $1,700 a month every single month and I still have creditors calling me. Part of it is flawed in that my monthly payment is paid up based on paying everyone back but I still have people calling me saying that they’re not getting money and that's really frustrating. And I thought National Debt Relief is gonna take care of that. With me basically paying a second mortgage to National Debt Relief, I expected a little more. I also had a creditor call me because National won’t call them back on one of the loans that I owe them. But it’s sweet in that I know in about three and a half years or hopefully a lot less than that, I’d have all the debt paid off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 31, 2016

    I was trying to avoid bankruptcy and with National Debt Relief's reviews and their whole set up, it was a very good choice for me. They build their relationship from the get-go. They're very personal, thorough and tried to explain the process and what the next step will be and how it usually goes. So, you never close the phone call feeling anxious that your questions haven't been answered. Every time I do call for whatever reason, they always answer quickly so it's great, great customer service.

    National Debt Relief has taken a load of anxiety and stress off my shoulders which I definitely am grateful for because I know that my financial situation is in good professional hands. I am aware of where I stand and it is definitely calming to know that. I would recommend them to anyone in need of their services. It's amazing how there hasn't been bumps in the road and I've been always warned of whatever would come next. National Debt Relief is truly great.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 31, 2016

    I liked what National Debt Relief said, and their offer seemed reasonable so I went with them. I've been working with them for almost a year and have had excellent interactions with their customer service reps. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 30, 2016

    We went on the computer and National Debt Relief was rated number one. I've called their reps three or four times to see if they can help us in anyway and they were very helpful. National Debt Relief has been good so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2016

    They're friendly and helpful. They had to repeat too much information though. But the interactions with them were all pretty good.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 30, 2016

    I was drowning in debt from college so I Googled debt management company reviews and National Debt Relief had a high review. I’ve been in the program for a couple of years. The one-on-one interactions have been good. When I call they always have a quick response to stuff, but I wish that they would move a little quicker handling my accounts. My credit got really bad at first but it’s starting to come back and I'm seeing a little difference in my credit report.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 30, 2016

    It was a good experience up to a point that I end up in a hardship. National Debt Relief was doing what it was supposed to until I lost one of my jobs and I could not afford $410 monthly to take care of those accounts. So I asked National Debt Relief to close the program but they said, they’ll put me on hold and we’ll see what happens in December. But they went ahead and withdrew $400 and some dollars leaving my account a negative $90, putting me in a difficult situation. It is my fault, to a certain extent, because I should’ve called. But my understanding was that we were going to talk, but it didn’t happen that way. I called them and they could not help me. They said they cannot do anything and they're going to have to drop me from the system. But, I will still recommend them to someone. People will just need to clarify very well and that National Debt Relief has to call them before doing anything so these kinds of issues don't come up.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 30, 2016

    I googled National Debt Relief and then saw their Business Bureau rating and clients' reviews. I was straining as I'm already living paycheck after paycheck and it's not enough so I reached out for their help. Their team is great and I'm happy that some of my debts are being paid. They really make it affordable to where I can be able to fix my credit. There are 2 major accounts right now that I got served summons and National Debt Relief is actively working on that. There was a few back and forth that I had to make calls in between because they kept calling me but they weren’t supposed to, so I've already told them that I’m going through National Debt Relief program and they should directly call National. But so far, so good since I haven’t heard any bad news yet.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 29, 2016

    I’m having problems with my financing, so I looked up on the internet and found National Debt Relief's number. I then called them to get more information. I got the information that I needed and it was explained to me. When I had problems, the team at National finds a way to help me also. Working with National Debt Relief was great. It got me on my feet again. My experience has been excellent. I'd go back to them again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 29, 2016

    My bills were getting too high and climbing up. When I looked online for relief help, National Debt Relief was the first ones that showed up. And then I started reading to compare different companies and I felt that it was better to go with them. Every time I call them, they’re always there to help me. They also take care of any problem that I have right there on the spot.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 29, 2016

    National Debt Relief seemed nice and willing to help us so I went with them. It's been a good experience. However, I know what credit cards we had and I wish that we had something set up to pay more of them off. I don’t have a certain amount of money that I can put towards them a month, and I realize that puts them in a situation where they can only do so much. So, it’s not really National Debt Relief's fault. It’s probably more of mine.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 29, 2016

    I could not afford to pay my minimum payments and all of my stuff so I sought the help of National Debt Relief. Everyone there that I've talked to has been enjoyable and worked really hard to solve any issues that I've had. I'm overall pleased. I really like that when I first signed up, we had a payment plan and when I ran into some issues making that payment, they worked to lower it. I know it because I've extended the program. I feel like that if for some reason I can't make a monthly payment, I can call and I know that they can either defer a month or hold off for a month. I like that they are flexible and they'll work with you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 29, 2016

    I got to the point of being a little bit over my head and a little overwhelmed so I looked into relief help. The reps at National Debt Relief answered whatever questions I had and working with them is easy to do. I only hear from them if it's regarding the account that they are settling, but they call me when they need my consent to do something. It's been good with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 28, 2016

    National Debt Relief could work with all the debtors that I had and they also gave me the best rates. Interactions with their team have been very comprehensive. They sound like they know what they are doing and I feel confident that they would be able to resolve my cases. I've been working with them going two years now. After I went through the protocol with National Debt Relief, I don't worry about my debtors calling me. I handed everything to National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 28, 2016

    I wanted to get everything reorganized and situate all my finances. National Debt Relief was very easy to deal with. They did what they said they were able to do. They’ve been able to openly communicate with me and kept me updated with all my accounts. Nothing more I can expect, but pretty much what they set themselves out to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 28, 2016

    My interactions with National Debt Relief's team are always very nice, positive and upbeat. Initially it wasn’t as easy to get information back, but now they have things online and communication has gotten better over time. They grew fast and they’re much more efficient, and they definitely do what they say they’re going to do. They have a plan for us, so we know what we’re doing and that brings a lot of relief. Our initial plan would have been done, but I added other things to it once I trusted what they were doing. This has been a great experience for us overall.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 28, 2016

    I was searching for solutions from being in debt. I called and filtered the different companies and I ended up with National Debt Relief. Their customer care is amazing. They are able to answer my questions all the time. National Debt Relief's help gave me comfort and peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 28, 2016

    I've had some really serious financial issues so I did an internet search looking for a company that would be helpful. National Debt Relief was rated second in the nation and their customer service reps have been good. They're very diligent about following up. I'm not very compliant but they are constantly on the phone calling me for me to do what I'm supposed to do.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 27, 2016

    National Debt Relief was the first company I worked with about my debts and they had decent reps. They were able to settle one of my accounts. But I ran into a lot of issues due to a death in the family and I wasn't able to keep up with the monthly installment plans. There were a few things that they were able to do for me, but it's been a hard year. They were only able to work with me once but that wasn't enough. They decided to go ahead and not work with me anymore but they told me I'm more than welcome when I'm able to afford the monthly payments.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2016

    I was turning 60 and I knew I had to get my debts paid off so I could retire debt-free. The reps at National Debt Relief were always courteous. If they had to go higher up, they put me on hold and came back. They had other resources besides themselves and that's why they're so helpful. Working with them has made everything accelerated. They work with the companies and with the client they're representing. It's a great way to pay off debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 27, 2016

    I was struggling with a lot of debt problems and, looking on the computer, found out about National Debt Relief. They sounded interesting and I wanted to try them. The team I dealt with was very good. They contacted me every time there's a change and I've had no problems at all. It's very easy to talk to them and they're very pleasant.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2016

    Very satisfied with National Debt Relief. They have just been very, very helpful. They took care of everything. I have some extra bills unpaid and my child has had multiple surgeries. Their team doesn't sound like an average call center. They are always very cordial. They always ask how your day is, etc. When you email or call them, they always get back to you same day. It made things a lot easier as far as creditors and things like that trying to get back on our feet. They always answer my questions and make sure that you what's gonna happen next.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2016

    National Debt Relief has always been good except for one time. The lady didn't seem like she really wanted to help me. Originally, I had the money coming out from a different bank account every other Friday. The bank account that it was coming out of might pay within after the money was called out. And so, a bunch of times, it would get kicked back. There wasn't a fund.

    When I called the bank, they were like, "Oh, it must be them. How they have it arranged." So I called National Debt and they said, "Well, it has to do with the bank." So, I was calling for a while to say, "Can you change the day?" Then one day I said, "So I don't have to call and interrupt you guys all the time, can you just push them on out to Saturday?" And the lady said, "No, that would take too much work." Because she would have it done individually. I was like, "Okay. Well, I guess she's honest." And I said, "Okay, you know, I didn't mind calling. It's not a big deal." That was kinda funny, but it didn't bother me. I just ended up pushing it to a different bank account. It actually comes out later in the day, so I guess it had to do it with the bank. It gives time for my money to come in. I've never seen anything come out like that. But, it's been great. Whenever I called National Debt Relief, they've answered, helped and gave guidance.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 26, 2016

    I've been working with National Debt Relief for a year. One company that I looked at on the computer took out money for a year and a half before they ever started paying any debt, so it all went to them upfront. And I said, “Whoa, no I don’t think so.” I rarely talk to the National Debt Relief, but they keep me apprised of what's going on via computer or phone.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 26, 2016

    So far I’ve been satisfied with National Debt Relief. Their team has been courteous, helpful and able to answer questions. Working with them has consolidated all of our bills into one monthly payment and it’s cheaper than what we were doing.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 26, 2016

    My monthly payment for my refinance with National Debt Relief automatically comes out but I haven't talked to anybody in a while and though I'm not really sure how things get resolved, creditors aren't calling me anymore.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 26, 2016

    I have been using National Debt Relief's services for over a year and my experience with them has been good. They are nice. The initial person that I dealt with and their other reps really helped. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 25, 2016

    The team at National Debt Relief was very nice and very helpful. It's been really great working with them. They have helped me settle some of my accounts that were in. I'm really happy with them and I definitely would recommend them to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 25, 2016

    I have called several companies and when I talked to National Debt Relief, they seemed like the most reliable to me. So now, I've been working with them for one year and they're fantastic. They always take care of any question I have and get right back to me if they need to. Always takes care of everything. They’re very reliable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 25, 2016

    My payments were more than I can afford and I wanted to consolidate my payments and get everything paid off after. With National Debt Relief I’m not paying out so much every month so I have a little more money in my pockets once in a while instead of all of it going on to bills. Their reps have all been good and I'm satisfied with them.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed Dec. 25, 2016

    National Debt Relief had some good consumer reviews online and after talking to them and hearing about the process, I figured I would give it a shot. Their representatives were very clear on explaining everything to me and the program has been pretty good overall. However, they could improve on the process of negotiating accounts because they cannot pay off multiple accounts simultaneously. The program would be quicker with that as opposed to paying one account off and then the next one and then the next.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 25, 2016

    I owed a lot in credit cards and I was trying to pay the monthly minimum on all of them but it was gonna take way too long and I'm in a tough financial situation. The team at National Debt Relief has been pretty good and working with them was a huge stress reliever. The first few deals I got were good, but then I haven’t accepted a couple of the other ones. Still, it's definitely gonna get paid off after faster than it would if I was trying to do it by myself. I've had to skip a couple of payments because I didn’t have the money, and they were understanding about it and weren’t trying to make me pay it later and make me feel bad or guilty for not being able to.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2016

    So far, it has been good with National Debt Relief. I never had a problem with them. They have helped me a lot and made me feel relieved just like what they have in their name. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2016

    I got way behind my bills and thought of relief help. It was good interacting with the team at National Debt Relief however getting a hold of them was sometimes difficult, but they answered my questions when I finally got through. Working with them has taken a little bit of the burden off me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 24, 2016

    I liked their programs that were available so I chose to go with them. I have no complaints about their staff and I'd definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 24, 2016

    I went online and did a research looking for a company National was rated number one out of the five that I had chosen. So, I decided to actually join National Debt Relief. From the very first phone call I made to them, the rep was very welcoming. I would recommend anyone into their program. I told my mom about them as they're great. They get in touch and let you know when they have an offer for you, and you don't have to worry about contacting your creditors. National Debt does everything for you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 24, 2016

    National Debt Relief has done a great job and it’s worked out real well. They’ve worked out settlements with several of my debtors so far and it’s helped me get out of the hole I was in. Any time I’ve had any issues or have had to change a payment, they’ve been really good with working with me. I’m really happy with them.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 23, 2016

    I'd been struggling for over a year just to make minimum payments on my three maxed-out credit cards. I found National Debt Relief through a Google search and was impressed by its rating with the BBB and positive customer reviews. I contacted them and learned about their program. The representatives are knowledgeable and courteous and got me set up quickly and easily on my program. Twenty-four months later, all three accounts have been novitiate and settled and I am now free of unsecured debt!! My credit score is in the high 600's still, and I could not be happier with National Debt Relief. They saved me money, credit, and years of payments!! Thank you for this terrific service!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2016

    I chose to work with National Debt Relief for the ease of transitioning everything over to one source. I don't have to pay back so much of the debt that I owed all at once. Their reps were overly nice, very polite for such a stressful thing as debt, and made the whole situation seem less stressful. They were able to update me whenever I called and asked them. They were able right there to get me the information right away and answer any questions where I was at on approximate date and when I could get things paid off. I didn’t have to be transferred or hold on too long at all if ever when I was trying to get organized and see where my payments were at.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 23, 2016

    The people at National Debt Relief were all wonderful. The company has helped to get me out of debt or at least it's working on it and I'm very happy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2016

    I had read up on a couple of debt relief companies and National Debt Relief stuck out. I've been working with them for over a year and a half and my experience with their customer service representatives was very good. They're respectful and have answered all my questions every time. I would recommend National Debt Relief to other people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2016

    National Debt Relief was good. In the beginning things were going smooth but in the end there are a couple of things I was expecting differently, like when I used to call and after a long hold they told me I have two more creditors. And I said, "Actually, it's only one now, so that I used a second time." Then they agreed and said I'm right that it's only one. And then I said, "Okay. I think that this is the last payment" and they said, "No, I don't think so." I said, "Yeah. I know it's the last payment."

    It's worse sometimes like more time consuming than what I thought it would be. The last payment they kept saying that they miscalculated $37 more. I said, "Okay, go ahead and take $37." And then a call would come that actually there is another $27 needed. But then since it was like small amount, I always let it go. Moreover, sometimes when I had a meeting to go and I was running and I said, “Oh, I have to ask them a question.” So that call was never two minutes, it ends like 30 minutes and it's annoying.

    Other than that the final thing is I thought they will send me an email that I have completely graduated or if the program is completed. I was told I will and then the lady said, “No. You don’t get an email. That’s it.” I am like done with it and it would be good to me if I have something written in front of me and I'm reading it and saying okay, this program is over. She went like "no" and then she said I have a $10 refund which they're going to send to me. I said, "I might be because they kept changing in the end like maybe when he said $27, it was $17, so that's why they're sending me back $10." Those kind of little things were confusing to me and National Debt Relief is a good reputable company, everybody should be in the same page or their employees should be a little more trained. But besides the little things, otherwise, it was comfortable with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 22, 2016

    I needed someone to manage the creditors for me and I'm on a plan to show progress and end up paying everybody off. So I decided to acquire National Debt Relief's services and it has been good so far. They negotiate with the creditors and it made life easier. Everyone has been courteous and answered all my questions. It is a good program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 22, 2016

    I was having many credit card issues. I've already done bankruptcy over ten years ago when I got divorced and I didn’t want to go that route. If I could at least reconcile or settle and pay people something, it’s better off. I couldn’t pay my minimum requirements anymore and I was struggling and getting overdrawn in the bank to pay people so I couldn’t afford to pay the debt that I had consumed. So I decided to go with National Debt Relief and I am happy with their services till now. Their team at National Debt Relief was extremely courteous. I could call, e-mail or fax them. They get back to me immediately, within 24 hours with an answer. And they'll also call or email when there’s an offer to settle. Working with them has been easy and they’re very good about being clear.

    However, my credit is ruined. Using them is right now the equivalent of having a bankruptcy. Once all the accounts are done, in the number of years that it's going to take, then I’ll know if it’s true what they say which is that the credit bounces back up and starts to increase and get better because I’ve settled. Now, I’m just paying people and still have horrible credit.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2016

    National Debt Relief sat with me, worked and answered every question I had. They gave me time and acted like they knew what they were doing over the other companies that I've talked to. It has been amazing with their customer service and sales reps. Since working with them, I have gained very positive effects on my credit. They surely did what they said they would do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2016

    The people at National Debt Relief are always very helpful. I don’t have to wait a long time to speak with somebody. It’s good customer service. Working with them has really saved me a lot of money in having to pay back all those debt. and it’s been a very good experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2016

    My wife and I filed for bankruptcy years ago and I didn’t want to do it again. Things were starting to get tight and uncomfortable so we started looking around for alternatives. I knew that I could call the credit card company and they’d cut me a break and then waive fees, but it would have been a lot of phone calls. We were searching and National Debt Relief was the first one that we saw. After looking into all of them, we were real impressed with National Debt Relief.

    Working with National Debt Relief has always been very smooth from the very beginning. Even during the first call, I called and spent about half an hour talking to John and he was patient and took a lot of time with me. He collected some information, gave me some information back and I never had to go through re-explaining myself over and over again. I call, make known who they’re talking to and they know what I want to talk about. And if they don’t know, they do a really good job to keep the previous phone logs to let them know that. Any time I’ve called them for anything, they’ve bent over backwards for me. Most of the time, the people I get on the phone are very friendly, professional and knowledgeable. There’s never any inordinate delay and they’ve managed to get things done, and if they can’t get it done, they get somebody else that will. When it comes to customer service, they really get it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2016

    National Debt Relief was super great. I called a few times and their reps are super nice and always helpful. And they actually seemed like they care. My credit got better since I worked with them. Not super great, but it's gone better. I've been without a job twice now and they are very understanding. It''s just really cool.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 21, 2016

    When I first called, I was asking about the program and they weren't very nice, they were pushy that you would feel that you're not going to be able to get out of this on your own. But when I got started the program it got better and then they dropped the ball for three months. Then I had to talk to management and then higher management and supposedly they were giving me special treatment to the point where I can call the manager instead of one of the staff. They would transfer me up and they admitted they dropped the ball and were going to take care of calling some of the creditors, which they did, but it could have been avoided two months ago. So now everyone that I'm dealing with is satisfactory and I'm happy with the service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2016

    I got tired of the creditors calling a hundred times every day and I looked into relief help. The reps from National Debt Relief have all been very pleasant and easy to work with. Now I'm making way on the debt, it's more peaceful at my house and the phone calls are not coming in quite as often. I wish I would have worked with them sooner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 20, 2016

    I had a cruise holiday and started out with over $11,000 worth of debt. The reason I had to go through the debt consolidation was because my fiance cheated on me and I had a broken engagement. It was a horrible situation. I had all these debts for our wedding that I wasn't able to settle, and that's when I decided to consolidate my debts. I got an advertisement for help with debt consolidation from another company, but I didn't qualify for that program. Then I Google-searched, came across National Debt Relief, and moved forward with them.

    It's been great working with National Debt Relief. The customer service was exceptional. They've been able to give me the best advice. I had two credit cards with a company I was banking with and they advised me to get a different bank since it would not make sense to bank at the place if I'm trying to consolidate my debts or dismiss prior negotiations. They also have been great about sending me payment schedules and following up to make sure that I understand the payment plans, as well as having a listening ear and understanding my situation. Obviously, I was in debt and consolidating my debt because I was in a negative situation, and they've helped me move past that horrible experience. Now I've lived almost three years without a single debt and it's been awesome.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 20, 2016

    Some of my bills required me to sit down, write a check, put it in an envelope, grab a stamp and put it in the mailbox. It was burdensome so I found National Debt Relief and I wanted to make one payment to clear all of my debt. The reps were very courteous and able to answer questions. They were able to stop a couple of my payments when I was struggling from a financial standpoint a few months which was very helpful. I'm a little scared as I got taken to the bank a few years ago and hired a debt relief company, and the owner took off all my money so I was out $5,700. I was headed to that first, but it seems like everything is going well with National Debt Relief. They've been great so far and I trust them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 19, 2016

    I could no longer deal with the offers that the credit card companies were presenting to me. National Debt Relief's team seemed amazing and able to answer all of my questions. I had a lot of concerns and doubt about the program but they were very clear and detailed about what it is that they do and the amount of the attorneys' fees. They're very fast. I thought that I had to keep a certain balance amount to have the attorneys work on the negotiations for each card that I had lifted, but with my second one they actually moved on without my having that balance. They knew my concerns, I wanted to pay my debts off. They've been pushing to get all my debt issues resolved for me even though I don't have the amount in my savings account, and it's been something way more than I expected. Overall, it was very quick, encouraging, and relieving.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 19, 2016

    I'm really happy that they now have the online portal where you can just make deposits. I think it's brilliant because it is quicker and easier. Everything has been really easy and positive with National Debt Relief. Their employees are very helpful and nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 19, 2016

    I needed relief help, so I checked National Debt Relief and it seemed like the route I wanted to go. Working with them was pretty good. They called me, invited me and I didn't call them unless I needed it sometimes. So far, it has helped as far as getting rid of and paying for the debt. It was hassle-free. Every time I called in, they would take over. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2016

    When I called National Debt Relief, they were courteous, and answered my questions. It was nice enough and I liked what they were talking about. They told me that with dealing with my problem it probably take three years and they’ve been coming through. I’ve been checking every now and then to see if things are still moving along. Everything is working alright for me. They take their time being with you instead of trying to get you off the phone. I think that’s a plus. I would recommend National Debt Relief to whoever needs some help. They would take care of you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 18, 2016

    I looked into debt relief because I was trying to figure out how to get my debt under control. I could barely afford making the minimum payment anymore. This was getting me nowhere, so I looked into debt consolidation, but that didn't seem to be the best plan, partially because of the amount of debt I had to get to qualify. I did some research, made a web search, and looked at a number of websites and reviews, and I went with National Debt Relief because everything about them seemed to be fairly positive.

    The team at National Debt Relief have been really good to work with. They're easy to contact and everybody who I contact can provide whatever information I need. For a little while, I was getting called monthly, but that's not happening anymore, and instead they have contacted me whenever there is some activity on my account, such as when they've negotiated a settlement. There have been times when I couldn't afford what they were suggesting because they wanted extra money, but so far they've worked with me and managed to make everything work.

    It's only been a year that I've been with them and over half of my debt has either been paid or is in the process of being paid. They're doing a really good job. It has certainly relieved some of the pressures as far as payments. We have spent without using any credit card for about a year now and are still able to make ends meet, including the payments for National Debt Relief's services. I feel like we're in the right direction. I'd recommend National Debt Relief to a friend. All in all, they've done exactly as they've promised.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 18, 2016

    It was a struggle trying to support a family of three and the bills were piling up. I was looking for a solution for my problem and when I Googled, National Debt Relief had the best reviews so I went with them. The people at National are very helpful and consistent because there were a few times I didn’t return something or fax over something to them and they were calling me and emailing me letting me know that it’s important for me to get that done. Working with National made me more comfortable and less stressed. I had five credit cards, and they already helped me pay out three, so that shows a lot.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 17, 2016

    Everything has been fantastic with National Debt Relief. They've been courteous and working with them has been great. My only concern is that one of the credit cards was not included and I'm now getting court papers. But other than that, I would recommend them to other people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 17, 2016

    The customer service reps at National Debt Relief have always been very helpful. They are very persistent in trying to make certain that they make the connection. They are also very informed. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 17, 2016

    I got in some financial credit problems. My dad and I googled around and none of the other debt relief providers really seemed to catch my eye like National Debt Relief did. Their team gave an outstanding help and every time I call they jump right on it and everything right away is filed and answered first one off the mouth. Every time I emailed them, I got an email right back. They did a phenomenal job and I'd be still paying thousands and thousands of dollars without them. I was in a lot of debt and the outstanding amount is indescribable. They have helped me. Everything's been good so far, and I have until August 30th and I’m completely out. I’ve already recommended them to plenty of people.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 15, 2016

    I had very good interactions with the National Debt Relief representatives. Everyone was very nice and knowledgeable. Aside from a few very small hiccups along the way, it's been 90% like perfect and no flaw. There had been a couple of times when we've had some miscommunication. Otherwise, everyone has been super professional and very good. They have helped us get our debt from unexpected medical bills under control and be able to really move past stuff that we would still be paying on and almost have still balance left if we hadn’t have done it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Dec. 14, 2016

    My wife heard that National Debt Relief was one of the better ones to get involved with so I then searched the web and found that it has a good rating. Their team explained the process, was courteous, friendly, and always there. They answered questions and would always be upfront. They're very accessible and always ask to call my questions if I ask them. Working with them has finally disciplined me in a somewhat reduced rate to get rid of the debt load, which I'm almost rid of except for the killer student loan debt. They've enabled me to meet my budget or come close to meeting my budget once a month and that’s good. The highlight also is that on the last two negotiations for debt, they have exceeded what we like they would do. They went beyond a little bit and my debt went down a little further than what I expected them to.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2016

    I was going to file bankruptcy, but I said no, I borrowed the money so I'm going to see National Debt Relief. I called and just decided to go with them. They're a good team, and I've been happy that they've been getting negotiations for me and it's quick. I don't have to sit on the phone long to get someone to answer or to talk with. I'd always go with them before I go with bankruptcy. If you're in debt and obligated to pay your bills, National Debt Relief is one good way of doing it. I'd recommend them to friends in need.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 11, 2016

    It was just too much with the bills I was getting and I was trying to take care of my brother and National Debt Relief was able to help me reduce some of my debts. Working with them made me less stressed. It made me evaluate my budget and what I can afford. It also helped me want to work more overtime and try to save up as much money as I can to get all my debts paid off as quickly as possible. Every person that I've spoken to was very courteous and willing to assist me with any questions. I'm relieved and the experience has been wonderful.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 11, 2016

    I lost my job and the next position I received was not paying as much as I was making before, so I fell behind on a lot of bills,. That's when I I looked into debt relief. Every time I've called National Debt Relief, they've been very helpful and answered all of my questions. I never had any issue with them. Working with them has made it much easier on me because now I can just pay one consolidated bill, and they negotiate on my behalf. They're awesome, and I'm very thankful. I had a really good experience with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2016

    I wanted to see if I could get any help in consolidating some of my creditors and I felt pretty good talking to the people from National on the phone. They were very helpful, knowledgeable and answered a lot of my questions. They're also responsive. Every time I call up, they get everything handled and figured out. They've done a good job of handling all the creditors. It was a big relief that I don't have to deal with any of them. National Debt Relief seems to be working out really well.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 10, 2016

    I lost my job, ended up at the point of foreclosure, and I was getting desperate. So I was at a point where it seemed like when it rains, it pours and everything went wrong. I needed to get out of debt and build back some credit but at that time, the credit companies were not going to work with me on my own, so I needed the mediation piece in place. That's why I went with National Debt Relief. Their team always kept me informed of where we were in the process, who they were reaching out to, when we were at the point of an agreement and what I needed to do to bring closure to each account and so forth. They always kept me up to speed.

    Working with National Debt Relief has given me the opportunity to be very close to being debt-free, to have the peace of mind and security that although I'll never be a multi-millionaire, I don't care. I will be able to go to sleep at night knowing that I don't owe anyone and what I have is paid for and secure. My experience with them was an opportunity almost to have a clean slate and start over, not on the same path but on a new, more educated path so that I can do things differently and almost be more prepared for the curve balls. They were great and that's probably a pretty generic word, but it's everything about the program which was helping me dig myself out of a hole that I had, in part, put myself into. They're very gracious and merciful as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 10, 2016

    I looked for relief help to not go bankrupt. National Debt has always been great, fair, and helpful. Working with them improved my life, and removed a lot of stress. I definitely recommend National Debt Relief to some people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 9, 2016

    We were looking for a company to help us because I was not getting anywhere with my debt. We looked on the internet and found National Debt Relief. Their people have been wonderful and straightforward. The main thing I can advise for anyone to do is to follow National Debt Relief's directions completely as far as calling the companies, closing his or her account and giving them the new address and phone numbers. By doing so, we only had one or two very short phone calls and I was thinking we were going to get a lot of calls asking why we haven't paid. National Debt Relief has gotten my debt down. It started out at over 50 and we're down to 17. Working with them has made us at least see the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 9, 2016

    We've had a really, really good rapport with the team at National Debt Relief. We're getting two or three programs on their way to being done through them and we got two already done. The one guy who's taken care of us and some of the people who call us when something happens, like when we're a couple of days late or when we needed to change something, have been really helpful.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 9, 2016

    I called National Debt Relief and they explained everything to me. They told me what to do and they were good and very helpful. They explained to me everything. They helped me for a long time and to get out of debt.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 8, 2016

    I was drowning in debt and the job I have now is about a quarter of what I used to make. I went to National Debt Relief and they were fine. They don't communicate often, only when they have something to offer me and then I say, yes or no. I wasn't actually aware that they're charging me so much for everything they settle but they have to make their money too. I'm still paying $400 but overall, I am happy with my experience with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 8, 2016

    My bills were eating me alive and I needed some help. The team at National Debt Relief were nice, very informative, and easy to get hold of. National Debt Relief has definitely helped me to get a hold of my bills.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Dec. 8, 2016

    We were in such big trouble so we looked online and National Debt Relief was rated number one. Our initial interaction with their team went really good. I was really, really nervous when they were explaining things and I tried giving out very pertinent information in the middle of it. Then I asked the guy how I would know he is who he says he is and he just laughed. But we’ve had a good relationship. They’ve always kept us informed about what’s going on even though I can look online at any time. I wish there weren’t so many fees though because we paid out quite a bit in fees. They told us about most of them upfront but there were a few surprises so I called and got explanations. Working with National Debt Relief took a big burden off of us because we were really having a lot of problems paying our bills. We got really stripped down to bank accounts to live on. That’s actually been good and we have relearned how to live within our means.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 8, 2016

    National Debt Relief was good. Their team was there every single time I called. Now I'm more than 95% out of debt. I just have three bills that they couldn't settle and I took them out of the program so I could try and settle myself.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 8, 2016

    National Debt Relief is awesome. My interest rates had gotten so high I couldn't keep up with my monthly payments and I wasn't getting anywhere with it. They were really very helpful. What I really liked about them is that I had made up my mind that this is the route I wanted to go and nobody pushed me into doing anything. It's like, "Well, just take your time. We'll call you back". And whenever I had to call, they always answered my questions or directed me to the right people who I needed to go to. Whenever they told me they would call me back, they would call back on that day. I'm still paying right now and I got more to go but I'm sure once it's over I'll try to get myself back on track. If you want peace of mind if you get behind in your bills, National Debt Relief is the best.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 7, 2016

    With my job situation and the money that I had, I looked on the internet for relief help and found National Debt Relief. They were really good and working with their company has helped me out. In fact, I'm almost done with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2016

    The people at National Debt Relief usually answer my emails right away. They actually call back when I leave a message, which I'm very surprised at because it's a big corporation. Working with them is very easy. They're very user-friendly and they understand anything, even if there was one time that I missed a payment. They helped me come back with the payment plan and got me back on my feet again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2016

    I went with National Debt Relief to get relief and I had awesome interactions with their team. They are always there to answer any questions or to help with any problems. Working with National Debt Relief has helped my situation for a moment and they’re a lifesaver. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 7, 2016

    I love everybody from National Debt Relief who calls me as everybody’s very nice. The guy who signed me up was wonderful. Working with them has been getting me out of debt and I’m very satisfied with them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 7, 2016

    I had a bunch of debt from our business that we needed to figure out what to do with. I got National Debt Relief and they were always really friendly and on top of it. They helped us to get organized and get everything cleared out. They were helpful and we felt relieved.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2016

    I had an awesome experience with National Debt Relief. I googled them and saw them on the commercial. I decided to go for it and see what they can do to help me. And then, two to three months I got one debt off my account. They're great. They also call me when there's an offer. Everything is good.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2016

    I learned about National Debt Relief through my sister and when I signed up with them, my experience with their rep has been mostly good. They are professional and were able to answer all my questions. I would recommend them.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 6, 2016

    Being in the military, we moved so much and the last one took everything we had. Also, it took so long for my wife to get a job that we went so far in that we couldn't get out of our debt. I went with National Debt Relief and my interactions with their team members were mostly through emails. When I first got started, I communicated with them through emails. They kept me up to date including everything I needed to do. The rest of my interactions with them were by phone. Working with them took a lot of pressure off of me, knowing that things are getting settled and I'm not leaving companies without anything. They seem like a good company and reputable and they do what they say.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 6, 2016

    We had borrowed some money to form a housing for returning inmates from a local prison but we got into trouble because the state closed us down, and our funds suddenly disappeared. So, we talked to a credit card company, one of the Citi banks, and they recommended that we contact National Debt Relief and see if they could help us. I had an excellent experience with their customer service rep. Working with National Debt Relief got us out of a very ugly situation.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 6, 2016

    I was getting divorced and I got all the bills while she got everything else, so I tried to get my credit back straight. So far everything with National Debt Relief went pretty good and I'm pretty satisfied with them. They're getting a lot of my credit things all fixed up on me and settling a lot of my debt. They give me a call every now and then when they have one ready to be settled and ask me if I want to go on settling with them. They do what they're told and I can do nothing but be glad I got them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 6, 2016

    I was overwhelmed by being over in debt so I looked into debt relief and the team at National Debt Relief has always been a good crew. They're always friendly and really professional. Everything is okay so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 5, 2016

    I didn't want to pay credit cards for the rest of my life and I knew when we needed help to get them paid off faster. I went with National Debt Relief and I found that they're a great organization for people looking to get out of debt. They were nice and courteous, and they called me whenever things change and kept me updated. I have been paying a monthly amount for the debt relief and it has got me behind on some bills, but it will take two more years for me to really feel it.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 5, 2016

    I read a lot of things about National Debt Relief and liked some reviews they had. Their reps explained things very well and I got an information package in the mail from them, too. Dealing with the company has helped me immensely. They've been very willing to work with me on stuff that I had and I appreciate that very much.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 5, 2016

    We were having trouble making ends meet and National Debt Relief has helped us in a tough time. Their Better Business Bureau rating is what made me choose the company. Considering it's not the most fun process to go through simply because of what it is, their people have been very, very helpful, and good. The whole process eased a bit of worry.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Dec. 5, 2016

    I had a divorce and ended up in a lot of debt and that was too much to handle. National Debt Relief has been communicating information very well and explaining everything as we’ve gone through the process. It's relieved some stress because I have a plan on getting out of debt much quicker than I could've possibly done on my own. It has organized my finances in a better way, so they've taken the lead role in getting the debt taken care of. It’ll be less than two years from when I started that I’ll be completely out of debt. In the end, my payments were less than what they had initially told me to get completely out of debt, so that was good news.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 5, 2016

    Working with National Debt Relief has changed my life completely. The debt relief help program is super awesome. I was drowning in my financial situation and they made it possible for me to turn my life around and get my finances in order, and now my life is way better. The team at National were very informative, friendly, and helpful too.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2016

    I needed help. I’m going through a divorce and all of a sudden, all those debts came up. The National Debt Relief team was helpful and super friendly. I enjoy my talks with them every time. They make me feel comfortable talking about all those stuff. Their customer service is amazing and I love it. I have recommended National Debt Relief. I literally have to worry about nothing, just making my payments on time. I’m also updated on how everything is going. Working with them made life so much easier.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2016

    I looked into relief help due to the debt that I had on credit card. I went with National Debt Relief and I had a very good interaction with the agent named James. Working with National Debt Relief has not affected me at all yet. But I was expecting it too transpire sooner. It's been a year and my credit is still the same. But it was expected that my credit would go up. Otherwise, I would have just paid the debt off myself. I’m very satisfied with the agent but not satisfied with the company.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed Dec. 4, 2016

    Since I’ve signed up, I’ve had nothing but good interactions with everyone at National Debt Relief. They're all pleasant and very helpful, I haven’t encountered one employee that hasn’t been kind. The program works when you stick to it. I’ve seen results and it’s a great program.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 4, 2016

    National Debt Relief's representative explained things well. So far, working with the company has helped me and hopefully, whenever I am done in December, it will have gotten rid of some debts for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 4, 2016

    I was down and spent a little bit too much on credit cards. Then a friend of mine went through National Debt Relief who was going through the same thing, and said it was great. So I got relief help from them. It’s either that or bankruptcy, but I'm on social security disability so I can't afford much. Now I only have three or four more credit cards that National Debt Relief has to bargain with. I shredded all my credit cards and I don’t use those anymore. National's team is awesome and they never treat me like, "Oh, yeah, quit bothering me." They are so friendly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 3, 2016

    I've had my wages cut back and needed some assistance, and National Debt Relief has been doing an excellent job. I'm very pleased with their work. Working with them relieved a lot of stress. I'd recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Dec. 3, 2016

    They were very friendly, helpful, and not overbearing in any way. They definitely made the process very easy. Any kind of questions that I was unclear of, they were there to answer it. They changed their language so that I could understand what they were talking about. And so far, it's great because I will be debt free a lot quicker than I would've done any other way just by myself. The plan was for it to be a 28-month timeframe for everything to be paid off, and they worked it out so that I could be done six months sooner. They were able to lower the interest rate significantly so that the original guesstimate for the payoff was at one level and it was decreased substantially. I have suggested National Debt Relief to many of my friends, a couple of my family members, coworkers also that it was a very easygoing process, and I'm very pleased with the outcome.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 3, 2016

    We had a change in employment and I needed relief especially that we had lost quite a bit of our income and we had more debt than we could handle. The program and the team of National Debt Relief have been wonderful. Every time I have spoken with somebody, they've been so friendly and it's worked very smoothly. They automatically take the money out of my account twice a month and the only time I had to deal with them is when they call to do a settlement and they need an authorization. Since working with them, I don't have to deal with the debt collectors anymore. So, I don't get any calls or have to call and set payment arrangements.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 3, 2016

    Everything with National Debt Relief has been fantastic. Any time I called in the past, the reps were always very helpful and informative and answered all my questions. Working with them has allowed me to not live pay check to pay check and I have a little more freedom. Knowing I've got an end date rather than never being able to pay the debt off and always feeling like I was under water was the biggest factor with me. It's a huge relief not having to worry about that or file for bankruptcy. All in all, it has been a very seamless process and they made everything easy for me. Everybody has been great and I would recommend them to anybody.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed Dec. 2, 2016

    My dad was using National Debt Relief so I tried it. Whoever I talk to from their team explained pretty much what I needed to know and made things very clear. A lot of things have been settled already with my debt and I was very happy about that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2016

    I had too many credit cards so I looked into relief help. I went with National Debt Relief. I've been dealing with one single person and he's been awesome. It's easy to get hold of him and he's been able to answer my questions. People are trying to tell me this company is fake but it's real. I've paid off my cards pretty well through working with them.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2016

    I was looking for a debt relief program two years ago. I researched online and National Debt Relief looked like the best. Their customer service was very helpful. They've been able to discharge most of the credit cards at a big reduced rate which has been a big weight off my back and the payments are something I can afford to make. So, it's been a big stress reducer. I'm about a year away from getting everything cleared so it's been pretty good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 2, 2016

    I went to and researched firms that do debt relief services. I was doing it with another service that they really screwed the pooch. So, I brought my very specific concerns to the person that I dealt with at National. Once I had gotten the answers and understood how they had much more visibility into the process, I decided to go with them. My interactions with their team were mostly good. However, there was a misunderstanding between my own provider and the current provider which resulted in a lost settlement, but it was more on the previous settlement provider as opposed to the National team.

    They've been very good at trying to make sure everything's gone well. And even when I snapped, they were still very courteous and didn't have any time where they raised their voices. Working with them has been great. Every outstanding amount has had a good settlement. So far, it's 50%-60% settled with 40% of the creditors on settlements already. So, it's gone well. I recently lost my job and they were able to allow me to do a lower payment for one month. It doesn't appear that it's affected any of the settlements which have been helpful and their customer service team is fantastic.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Dec. 2, 2016

    There was a lot of transitions going on with me and I needed to get control, so I decided to look into relief help. I ended up with National Debt Relief. I've talked to various people and it's all been pretty straightforward and professional - they were courteous and able to answer my questions. Now that I've finished with the program, it has taken a huge burden off and given me some more financial freedom.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 2, 2016

    National Debt Relief has made my life a lot easier. They're trying to help me get back on track with what's going on. Last time I spoke to them, I only had two accounts left that they were still trying to get resolved. So right now, I'm way ahead of schedule, which is helping me out quite a bit. My experience has been very positive. They've always been on top of everything and every time I call to request an update, I get the most detailed one they can give me. I'm very happy that I stumbled upon this company when I did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    I recommend National Debt Relief to anybody if they're serious about paying their debt. Their staff are always courteous and when I call, they always try to do the best they can for the consumers. They make sure I am aware and I understand what's going on, and ask me if I have any questions. I'm very grateful and happy because now I'm getting all my debts paid.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    National Debt Relief is an excellent company. I found them on Facebook when I couldn’t pay my bills. My wife got injured on the job and lost her job. She had an operation and now she’s on social security. I ended up in debt but I’m beginning to get back on my feet. I’m having great results with National Debt Relief. Their customer service reps are fine and we get along very well. They’re helping me.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    The reps at National Debt Relief have all been friendly and helpful. However, my creditors took over the account strong and I'm dealing with them more than I used to. NDR told me to forward all the information to them and they would take over the account but I'm still getting harassing phone calls from the creditors.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 1, 2016

    I was making the same kind of payments I made to National Debt Relief and didn’t see the balances drop at all. It’s certainly a better alternative than bankruptcy. Their team was always so pleasant, short and sweet. However, I’m supposed to be done in February making payments and I haven’t heard from them in six or eight months. But it took a lot of burden off my shoulders and it's painless.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 1, 2016

    I wanted to see what National Debt Relief could do to help me out a little bit and to consolidate or pay off some of my debts as I was overwhelmed with them. I had perfect credit at the time, but had so many credit cards. It's been working out okay with their team. However, I questioned them a few times because the offer that came back was really not what I was expecting, as it wouldn't have been any better for me. They get their 20% commission, but with the offer that they got plus their commission, it almost brought it up to what it would've been if I had paid it off. I told them "no" several times on some. I understand that they're out there to make money, but it doesn't benefit me to just pay them a commission and have the same amount. I can pay that myself. In fact, I even get offers from other companies that are really almost better than theirs, so I had discussions a couple of times with them about some of the offers that they had for me.

    Working with National Debt is a little bit easier than what it would have been if I had to pay, as I'd have to pay a higher amount to get debts paid off, but I'm still making payments. I'm just glad that at least they've got a kind of control over all of the credit cards I had and I don't get a lot of hassle from them because I've paid several off. Hopefully, I'll pay the rest off down the line. I don't have to have the hassle of them contacting me all the time, and I'm satisfied with them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 30, 2016

    When they told me how the process works out, National Debt Relief said it takes about four years and I was a little upset 'cause I'm buried with credit and that my credit will take a hit. So that was hard to overcome. But other than that, so far, they've been fine. I had eight accounts and they paid off two now. My life crashed and they helped me put it back together. Everyone I ever spoke to was always polite and nice. And even when I would call depressed and upset, they were very comforting.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 30, 2016

    I have a job but I also have a son and I'm paying for child support. There are a lot of things that happen in our lives that you have to put some of these expenses or debt aside then it gets to the point where you realize when you're struggling too much and you need help. Asking for help is not my forte so I thought to deal with National Debt Relief. It's great. I got peace of mind, knowing that everything is working out and were heading towards a better future. It's basically what everybody wants. We want to make sure that we get back on track. It's just a matter of a little bit of patience. It has affected me in the most positive way, for the fact that I feel better knowing that after the program is done, I will be able to be where I'm supposed to be.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 30, 2016

    To solve my financial problem I sought relief help for my debt. National Debt Relief is very helpful. It helps do my payment now. So far my experience with them has been very good and I'm very satisfied.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 30, 2016

    My bills were really out of hand and I could never catch up with them. I was a little hesitant about National Debt Relief at first but they came with good recommendations on the internet. I got their assistance and all the interactions I had with them were positive. I have no complaints at all about them. In fact, they had me down to two remaining bills and that's out of ten. Working with National Debt Relief has allowed me to continue with my existing bills and not be worried at all. They give me some peace of mind and I'm pleased with them. I'm glad that I made the decision to go with them. It was a positive experience all the while.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 29, 2016

    I got diagnosed with Scleroderma, which is a very weird autoimmune disease. Not only was I very ill, but I was not able to work and was totally stressed from all of the mail and the calls coming in. I was freaking out. I’ve never had a bad credit report. I had considered debt consolidation, bur when the people told me I had to stop paying my bills, I said that it's not gonna work for me. So I had no choice but to call National Debt Relief because there was no money coming in and I had a lot of credit cards.

    When I joined, it had already been 18 months since I stopped paying my bills so the creditors were eager to hear from anyone about it other than me. I was ignoring them and dodging calls because I was not well and I felt horrible. But National Debt Relief made a tremendous difference and it took so much pressure and anxiety out of the equation for me. The program is very organized. They tell you exactly what to do and how they deal with people who are harassing you. They are just there in any situation. I’ve called about a variety of different things and they’re always solicitous.

    I talked to the legal team there and they were great. They gave me really good advice and explained the whole thing to me. One of the credit cards had started legal action against me so I called them to see if we could put that in the consolidation, but they said that if they’ve already given me a court date, they can’t do that. There has to be a certain number of months that passed before they do that because they wanted to make sure that they weren’t going to do something worse. But in the end, the credit card company had a law firm cover the thing and I made a payment plan with them for $20 a month. That’s all I could afford with the National Debt Relief payment as well. Once I pay NDR off then I’ll probably send more to the credit card company or try to negotiate a settlement with them.

    NDR has always been good, extremely positive and excellent. Anytime I ever called with a problem, they were always there for me. They’ve been wonderful. Now all my credit has been settled and I don’t even have that many payments left. They were always nice when I call and gave me great advice. I would recommend it to anybody who is having financial difficulties. The burden's away from you. All you had to do is make sure the money was in the bank. You can always access your own information in terms of how much money is in there, what payments are going out to who and what payments are going to seize to National Debt Relief, which is great.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2016

    My husband found National Debt Relief. After I spoke to them, I thought it sounded good. Their reps were good too. So far, it's good working with them. I got rid of one of the bills. I haven't talked to them to see if there was anymore or what's going on, but I'll give them a call soon. It's been pretty good so far so I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 29, 2016

    National Debt Relief was fine. Their team was courteous and able to answer questions I had during the process. They have been able to help consolidate and manage my debt. I am satisfied with my experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Nov. 29, 2016

    I was doing some research on what’s the best way to handle my debt situation and came across National Debt Relief. Their team is good and keeps me pretty up to date. They call me and let me know what’s going on whenever there are any changes. Working with them has made me feel that I handle the situation easier. The program is pretty good especially in a situation where I know I can turn myself around in a short period of time, two to three years, and get myself back on the right track. I would definitely recommend National Debt Relief to friends and I already have. It's a great experience in which I’ve learned a lot.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2016

    Almost four years ago, I ended up in the hospital with a rare syndrome. I thought I had everything under control, but I realized that things had just gotten way out of hand and off the ropes with my medical bills and having to buy medical supplies. So I needed some help to handle all of this. I did a Google search and found that National Debt Relief looked more professional. They were the one that definitely didn't look like a scam, so I went to that route to see how it would go.

    I had a one-on-one with their counselor when I first contacted them. He got all of my information and was really on top of getting back to me, making sure that everything is answered if I had any questions. He was always super courteous and ensured that all the information that was needed is correct. After that, I think it goes to a general customer service. It's great because, on other places, I can only contact the nurse that's been dealing with my case. But with them, I would call and they can answer any question that I have after they looked up my entire profile. I have one lump sum payment and I don't worry about due dates. They deal with any of the calls and paperwork that comes in from the companies and when I signed up, I had everything up-to-date, so after I signed up, they told me to stop making those payments and they will deal with them. It was really helpful.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed Nov. 28, 2016

    We've been happy overall with National. Working with them has helped us get out of debt. It has stopped the bleeding from creditors who want to give us money, but then just continue to bleed us no end. I've talked with numerous people at National. It's been almost a three-year process and it's almost over. We're still paying on one account but it will be finished in the first part of next year. I'm absolutely satisfied with their service and would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 28, 2016

    National Debt Relief was excellent, professional and very helpful. It doesn't matter when I call. They're always there to help me or answer any question that I had. They've never blown me off. Overall, it was the best thing for me. I still have people that call and want to put up a fuss but that's just part of the stuff that I have to handle.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2016

    I tried to consolidate my credit card debts but my credit union couldn't help me so, they recommended National Debt Relief. National Debt Relief has helped me out and their staff answered any questions I needed. Hopefully the credit cards get paid a lot sooner than expected.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 28, 2016

    National Debt Relief has very courteous reps. They were able to manage my debts. I had six or seven different accounts that they were consolidating and at this moment, we are paying off three of them. So it's working.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 27, 2016

    I was trying to prepare my budget and I had a very positive experience with National Debt Relief. Any contact I've had with anybody's been helpful. I'm now starting to get on budget and not spending what I don't have.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES