National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 3, 2017
I just wish there were more flexible terms and dynamic rates. I have already recommended two more people who have signed up and already started in the program earlier today to also get debt free hopefully in a timely manner and pain-free.
Reviewed March 3, 2017
When I called I did not feel pressured to make a decision right away. My debt consultant was great! She made my concerns be a ease. I'm happy I chose National Debt Relief. I feel stress free for now. Now I can focus on what really important for me and my family.
Reviewed March 3, 2017
Very confident employees and covered everything very clearly and made me feel very comfortable and took a lot of worries off my mind. I am looking forward to getting the debt resolved and live a non stressful life. I think the program is great and will help improve my life.
Reviewed March 3, 2017
I was drowning in debt and my credit rating was tanked. I wanted to pay the bills but I couldn't do it all on my own. I was searching for help and read about National Debt Relief. Their team walked me through everything and talked me through the whole process. I spoke the other day with one of their reps about a bill that I was wondering if they were going to pay for me and that has been since taken care of. I'm not so tense about everything now because I know that they're handling things and the money comes out of my bank account. They take control and handle all my creditors. I'm not getting all the creditor calls anymore and it's not so stressful now. It's been a positive experience and a relief.
Reviewed March 3, 2017
Rather than consolidate my debts, I looked into debt relief help because of the financial situation I was in. The first time I talked to the team members at National Debt Relief, I asked as many questions as I could and they explained the debt relief program to me. I had trust in the program, so I went with it, and it has gone well. It's gone off as they explained and my debt has been tackled very quickly and smoothly, so I've been happy.
Some of the creditors started to contact me, but I took the advice of the NDR rep who explained the program to me, to ignore their phone calls and not answer any of their questions, and let NDR handle the creditors. So, I did and it worked out. Definitely, if someone is in a bad financial situation, rather than declaring bankruptcy or getting consolidation loans, it's nice to have peace of mind and not have to worry about so much debt and that whole anxiety of trying to pay for it month by month, and let National Debt Relief take over and do what they say.
Reviewed March 3, 2017
National's customer service is the best I’ve ever encountered. When I first signed up for debt relief, I was calling them on a daily basis getting things going and asking questions. Anytime I had any issues, I would call and they answered our questions right away. But at times, I’d be hyped up over people calling me. I’m a hot-tempered person, but they’ve kept me calm and relaxed. I’m military and I was worried about my career, but they assured me everything would be fine. So far, it has been and they’ve lived up to my expectations. They’ve accomplished a lot just in the first years. Having them is a lifesaver.
Reviewed March 2, 2017
My experience with National Debt Relief was amazing with regards to information, both provided and collected, details of agreements and, perhaps most appealing, personable. Debt is not something anyone should treat with kid gloves, as it will shadow you the remainder of your existence.
Reviewed March 2, 2017
Listen, this team seem to have their act together (Pros at helping normal people get out of a bad situation due to hardships). I was truly considering Bankruptcy until I found them. All I can say... is so far so good.
Reviewed March 2, 2017
They were so professional and Glenn ** was exceptionally informative. I understood all he told me since he broke it down to me to really let me know how this will work for me and how much money I will save. I know that in 2 1/2 years with help of National Debt Relief, I will be able to purchase a home if I choose to. I also know that I will never get myself in debt again.
Reviewed March 2, 2017
I just got enrolled in the program and so far I am very happy with my decision. I've heard great things about this company and am hoping they will help me get my lift back to normal. They have done a great job at explaining how their program works and everything that is required from me and I feel confident this will work for me.
Reviewed March 2, 2017
I cannot describe the excellent service provided. Everything is explained very clearly and in detail. I will definitely recommend this great services to friends and family and anyone in my same situation. Believe me it's a great stress reliever knowing that somebody like this company has your back.
Reviewed March 2, 2017
Steven ** was very knowledgeable and informed me every step of the way. Once we completed the process I felt so much relief as it pertains to my situation. This is a great program and I am very excited to be a part of this NDR.
Reviewed March 2, 2017
Very thorough and detailed as to how the process is to get out of debt. All the bases were covered as to what to do with creditors and giving them a referral number and address for questions and concerns regarding the status of my accounts. Overall, an excellent company for getting out of debt!
Reviewed March 2, 2017
Service was straightforward, professional, and helpful. Markus ** was extremely helpful explaining to me the programs NDR offers and which one was best suited for my case. Furthermore, we went through each step of the agreement to make sure I had no questions. I have hope this is the best decision I could have made for myself.
Reviewed March 2, 2017
I was pretty desperate for help when I called because I felt like I was drowning in debt - Chris ** quickly made me feel like there was a way out of my situation - he was very professional and I fell I made a good choice.
Reviewed March 2, 2017
Ryan ** was really helpful and made me understand very well the program that I was getting myself into. He assured me that I can always call him or if he wasn't currently available I could call the customer service number and I will always be helped. I was comfortable starting the program because he answered all my questions and I was happy with what this program has to offer to me.
Reviewed March 2, 2017
My initial contact with this process to eliminate debt was very scary and overwhelming. The agent that first contacted me with the initials J.F., was very comforting and reassuring. I was at ease at less overwhelmed after our first interview.
Reviewed March 2, 2017
My Certified Debt Specialist was awesome!!! She responds quickly and with direct answers and information. I asked, she answered. This is my 2nd time to sign up and compared to my first specialists, she was by far the best. Not that he was bad or anything. Krystal was always pleasant. She understood that I didn't have much time to talk on the phone. She was very helpful and she told me things that I didn't know the first time going around. Krystal is awesome. The lady who called to verify everything was very nice too. She was quick and direct. She walked me through everything with confidence. I had very little questions because she discussed all the information well. I feel much better about this go around. Thanks to both of them!
Reviewed March 2, 2017
I wanted to pay my debts and see that what I owe is paid off. National Debt Relief's representative asked about my income and what kind of bills I had. They used my credit data then called back and said I qualified and had to pay $213 every two weeks. I now sleep knowing that I'm paying my debts. The only downside is that my job closed and I can’t change my payment schedule which falls on the 1st and 16th of the month. I don’t get paid from my new job until the 10th and 23rd of the month so I have to get loans and make sure I'm able to pay certain people fine but besides that, the service from National Debt Relief is good. I like how they update me with my payments and they keep in contact with me.
Reviewed March 2, 2017
I was overwhelmed with a lot of credit debt so I went with National Debt Relief. The lady there that I talk to calls me all the time when some new updates are happening and she explains everything really well. If I confused her, she would back me up and explain it again. She's very nice and professional when she does it. Since working with NDR, I notice that I'm a little bit more relaxed now that I'm seeing things getting done. One of the accounts I had was K Jewelers where my wife's wedding ring was at and I didn't know if they were gonna sue me to take that back. I know she would have been upset but NDR worked it out where I got a chance to keep everything I had. I'm very satisfied and it took a lot of pressure off my brain.
Reviewed March 2, 2017
National Debt Relief saved me from drowning in debts. Their team has provided excellent service from the very beginning. Since working with them, I don’t have phone calls anymore, because they are the ones talking to my creditors. Also, they went with the payment plans that I could afford and have never asked for anything more. Depending on who is being dealt with and how much is owed to them, the debt settlement could take anywhere from three months up to a year. But so far, NDR already settled a few of my debts. It is great working with them. They try to make a bad situation better and you get the sense that they do care. They want to help you get out of debt.
Reviewed March 2, 2017
I had used the internet to find us a salvation company that we used to be with a long time ago and National Debt Relief came up as one of the answers to my query. We went with them because of the grittiness of our rep, George. He's very pushy in a good way. However, there was some misunderstanding about how the program worked initially. I was under the assumption that they would contact a company to settle a debt and then they would call us to tell us what the negotiation was. Then we would have the option to pay it right then and there, add extra money to it, or they would make monthly payments to them. But that wasn't the case. I think they don't talk to the companies to make or start a negotiation until they have the money and we didn't know that. That was shocking for us because we wanted to make the process as fast as they do it.
So, I called back and spoke to someone else but she wasn’t really nice. But after that, I got a guy and he was super nice. He explained the process to me. Other than the misunderstanding in the beginning, they did really great. They're making life a little bit easier. George told us that our credit would be pretty much null and void but other than that, the process has been easy. They're also very easy to work with. I just send the paperwork that I get and they get a new deal from the creditors. I've been satisfied so far and everything’s great. National Debt Relief has been wonderful. We hope no one ever has to use them because that would mean they’re in hard times, but if they do, we would definitely recommend National Debt Relief.
Reviewed March 1, 2017
Very pleasant and helpful people who seem to have your best interest in mind. Very helpful and answer all questions. They understand your dilemma and are concerned. They have your best interest in mind and that is helping you pay your debt off.
Reviewed March 1, 2017
So far, everyone has been very helpful and considerate and have answered all my questions. I'm hoping that things will continue to go smoothly as I complete the program. I have been very impressed with the associates that I have spoken to up to this time.
Reviewed March 1, 2017
I am very pleased, and elated how quickly my matter was handled. The Approval was done in about two hours!!! The team of employees of National Debt Relief were extremely, thorough to expedite my matter. They were all very kind, and courteous to say the least.
Reviewed March 1, 2017
Very kind and courteous gentleman helped and took all of my information. He didn't rush through anything. Very informative. I will have to wait a little farther in the program to let you know more. So far I'm happy.
Reviewed March 1, 2017
Although activity has not started on NDR's behalf as I just signed up today, I can say the people I did deal with were very nice and patient. On the customer service aspect I would highly recommend. Ask me about 1 year into this how I feel as the creditors will be involved then.
Reviewed March 1, 2017
From the intake person to the online service, this company is very user friendly and helpful! I felt pretty hopeless about my situation, Lawrence and the team at National Debt Relief gave me hope. I look forward to working with National Debt Relief and eliminating my debt. Thank you!
Reviewed March 1, 2017
Eric **, my debt specialist was very helpful and patient with me as I gathered all of my financial expenses and credit info before signing up with the program. I didn't feel any pressure from him throughout the process. And he was very clear about explaining how the program works and the benefit of it. All and all I had a wonderful experience. I'm looking forward to being debt free!
Reviewed March 1, 2017
Really liked Steve **. He was very helpful and explained everything so I could understand it. Had a problem with the welcome people. At first didn't call me when was supposed to - said too busy. I called back, then everything was good.
Reviewed March 1, 2017
They were very thorough and had much knowledge to assist thru this process. I feel as though a weight has been lifted already and I have peace of mind in knowing my life can be stress free with their help.
Reviewed March 1, 2017
NDR has been nothing but helpful and incredibly informative during a really difficult time. Nobody wants to deal with debt but NDR makes it seem less scary and overwhelming. Great customer service and would highly recommend to anyone struggling with debt.
Reviewed March 1, 2017
I am pleased with Wilson. He has put a lot of knowledge into me and how this program will work for the better. I'm willing to work this out and this is my first time to make this happen. I will not make the same mistake twice over debt.
Reviewed March 1, 2017
The service I received was perfect. Jeff was very nice and he explained everything clearly so I could understand. If I had questions he could get me the answers right away. I would recommend this service to anyone who needs debt relief. I look forward to complete this process.
Reviewed March 1, 2017
My experience with National Debt Relief was a great relief for me. I had been under pressure for over a month since my mortgage was raised. Talking with them helped relieve my stress. A friend of mine recommended them and I was very glad they did.
Reviewed March 1, 2017
I just started this program. So far I am satisfied. Very friendly and helpful staff. Thank you to all I have dealt with so far. A good sense of relief. I would recommend this service to anyone who has more debt than cash. And hopefully learn from my mistakes.
Reviewed March 1, 2017
Customer service is one of the best that I ever had a pleasure to talk to. The advice and options that you get is second to none. They do every effort to help you and give you the best option that would work for you. Simply the best.
Reviewed March 1, 2017
Having National Debt Relief has been okay so far. They were very courteous and answered my questions. I just wish that they would contact me more about the account that they settled or the accounts that wouldn’t accept an offer.
Reviewed March 1, 2017
As a last resort and in order to get my debt under control I decided to use National Debt Relief services. The representative was very informative, not pushy, knowledgeable, and helpful. The enrollment process was nothing less than professional. I just hope the long term service and product delivery matches my initial experience.
Reviewed March 1, 2017
I was extremely pleased with the professionalism I was treated with by my adviser, Yasha. He was very patient, answering all my questions in such a thoughtful manner. The entire process was quick and easy. I was carefully walked through every step of the process; and I was at ease knowing that my current financial situation would be rectified with this decision I had made.
Reviewed March 1, 2017
From the first phone call to the last, every person I talked to was very helpful, patient and understanding. They introduced themselves in the beginning and asked if I had any questions at the end of our conversations. They were very professional and non judgemental. They returned my phone calls and e-mails in a timely manner.
Reviewed March 1, 2017
I am pleased with the counseling I received from the associate who helped me. He was very thorough, explained everything while making certain that I understood everything before moving on to the next subject. This has been one of the best experiences of my life. Due to unforeseen circumstances my finances were adversely affected. The pressure of trying to stay afloat was unbearable. National Debt Relief is a life saver.
Reviewed March 1, 2017
They have been very helpful when my process just started. They answer any question you have. NDR takes time to go over the whole process. I felt sure and that I was doing. I would have no problem referring them to friends.
Reviewed March 1, 2017
The customer service experience was absolutely excellent, hands down. We are just a new clients and it's early in the process but so far the process has been seamless thanks to the excellent services we received. Thank you National Debt Relief.
Reviewed March 1, 2017
I had debt so I looked into relief help and found out about National Debt Relief online. My interactions with them were really positive. They were upfront and it was nice. I understood everything that they were talking about. The credit’s still not good but it’s working there.
Reviewed March 1, 2017
My husband lost his job and we were having trouble financially so I contacted National Debt Relief for help. I initially talked to a team member who signed me up for the program and explained how the program would work. And then periodically, I got phone calls when creditors wanted to settle and emails showing my account or what the balance was. Working with them has been beneficial because two or three of the creditors settled at a much more manageable amount than what we owed. The program takes time and sometimes it takes a long time for creditors to contact National Debt and settle so it can be nerve-wracking when creditors and debt collectors are calling.
Reviewed March 1, 2017
My mom couldn't afford the payments anymore so we looked into relief help. The payment arrangements set by National Debt Relief are okay. It's not the greatest, but it's something that's doable for her. I also understand their procedure but their negotiation with the debt and how they go about waiting for all the money to be in and then settling the debt could be a little different. Other than that, we're satisfied with National Debt Relief.
Reviewed Feb. 28, 2017
Everyone has been very helpful and kind and walked me through the process with the utmost professional attitude. Elizibeth ** was so kind and helpful in getting me through all the legal and necessary paperwork. I could not have done without her patient and caring attitude.
Reviewed Feb. 28, 2017
Our first call to them made us feel comfortable despite the choice to do this in our lives as overwhelmed by monthly and know this will allow us to move forward in the future. Everything was explained in detail to how the program worked every step of the way from the first call.
Reviewed Feb. 28, 2017
They were very helpful, answered all my questions, professionals, warm, welcoming. Did not feel judged at all and felt encouraged! Kim my contact was very friendly and help me understand everything best for me. They wanted to make sure I was fully aware.
Reviewed Feb. 28, 2017
The representatives were more than helpful and made sure I understood all the terms and conditions. They answered all my questions and were very kind and understanding. The follow-up and instructions were easy to understand. I feel like I've made the correct choice using this company.
Reviewed Feb. 28, 2017
Well I just started the program so can't really go off of how I like the program so far. I will say the startup process of applying to the program and talk to everyone and helping me by answering my question. They were very helpful and hope this program is everything I need to become successful in my future.
Reviewed Feb. 28, 2017
Mr ** did an outstanding job explaining your program and how NDR could provide assistance responsibly paying iffy debts. I'm truly thankful for your professionalism. I been offered a program that will allow me to reach my goals and avoid bankruptcy which is what I was seeking. Thanks to Mr ** and your team for explaining all the details so I could be well informed.
Reviewed Feb. 28, 2017
Staff was very understanding, informative and thorough in all the dealing with them. Thanks! I am looking forward to working with all of the staff and making my debt back to normal. Thank you all for the experience so far.
Reviewed Feb. 28, 2017
Of course deciding to turn over all your debt to someone is scary, and I was unsure this was what I wanted to do. However, NDR was very understanding and full of information, not pushy but informative, and supportive that they could help me.
Reviewed Feb. 28, 2017
I was treated so kindly. I am going through a very rough time in my life and I was so impressed with all of the help I was given. I truly feel blessed that I am getting this help. Now that I am going to be a single mom a huge weight has been lifted.
Reviewed Feb. 28, 2017
This company was very patient with us and our schedules. They took time to make sure we understood all parts of contract. They also made it all easy to understand. We will recommend this program to our friends and family.
Reviewed Feb. 28, 2017
The representatives I spoke with were very nice, but a little difficult to understand for two reasons. #1. Both of the representatives I spoke with seemed to talk too fast. #2. They were also a little hard to understand due to their obvious accents.
Reviewed Feb. 28, 2017
Everyone has been friendly, informative, helpful and already lifted my hopes up to get out of debt; so far--so good; keep up the good work. I'm retired and available for telephone or email any time of day. All of my questions were answered and explained in detail.
Reviewed Feb. 28, 2017
Good job. I thank you for all that you are doing for me and hope all go well. The experience with National Debt Relief over the phone all was a very good experience with you. I would recommend this to my friend ask need.
Reviewed Feb. 28, 2017
Being somewhat apprehensive about calling and talking to a stranger about my finances, and worried if they would be able to help. They put my fears at ease and am ready for the next step of being debt free. My husband had a stroke 6 months ago and I already had my plate full, I needed a peace of mind. My rep was Jonathan and he made it easy and painless. Thank you.
Reviewed Feb. 28, 2017
Great service! Found all my creditors and organized them for me. I'm on my way to financial freedom because National Debt Relief really cares. Thank you National Debt Relief! No more debt for me or my family! I've learned my lesson and it's all because of great services like yours!
Reviewed Feb. 28, 2017
I desperately needed help. I recently spoke to two people at National Debt Relief. One was the manager and the other was a regular worker and they're both very nice and helpful. Working with them hasn’t impacted yet where I could see it but I know it’s getting there and they did tell me that it’s moving along quicker than some of the people have it.
Reviewed Feb. 28, 2017
I don't want to have debt anymore. Signing up with National Debt Relief was pretty easy. I just gave them my debtors, debt collectors, and they figured out a payment plan that would work for what I can do. Their follow-ups were pretty harassing though. But as long as they take care of the bills, then I'm fine, then they're doing a good job. I would recommend them.
Reviewed Feb. 28, 2017
I knew I had some debt and to have it all in one lump sum instead of paying card payments every month intrigued me. By doing that, I can improve my credit score. So, I decided to look for help from National Debt Relief. Their team has been helpful and informative. Moreover, I've already seen an improvement on my credit score. It gives less stress not to be paying bills every month when it automatically comes out of my account every two weeks. I don't have to worry about it because they take care of it. I encourage anybody who is struggling to seek relief help with them because it frees you up.
Reviewed Feb. 28, 2017
National Debt Relief seemed to have a good offer so I went with them. It was a pretty easy process. The payment arrangement that they set up saves me a lot of money. They were able to help me get out of debt and made my life a lot easier.
Reviewed Feb. 27, 2017
Great customer service. I will recommend to friends and families and God's willing I will be debt free and will be able to get back on track. I never knew how simple and easy this. Moises is the greatest help ever. Thank you for having him on your team.
Reviewed Feb. 27, 2017
Can't get over how quick and easy this was. All of the employees were friendly, quick and got to the point and helped me out with every step of the way. Their program will take care of all your debt quickly and easy and they work with you on how much money you can give.
Reviewed Feb. 27, 2017
John ** was very thorough in explaining the program and quick to move to next step. I have now signed to join the program and look forward to have my financial problem to be managed better in the future with this NDR program. Welcome call on following day was also very helpful.
Reviewed Feb. 27, 2017
Great communication. Great overall experience. Easy to understand. Felt cared about. Thank you for everything. I feel like I'm on very good hands. Everyone has been awesome and understanding. I would recommend you guys to anyone who has the debt experiences I have.
Reviewed Feb. 27, 2017
I was nervous to ask for help with our debt because I knew there were many options and didn't know who would be best. From the first call, National Debt Relief has communicated thoroughly and allowed me to make informed decisions along the way about what's best for my family.
Reviewed Feb. 27, 2017
I am disappointed. I feel like once they get your permission to withdraw money from your bank, they stop responding to your emails. They gave me a wrong fax number to send my POA so now they ignore my emails and they don't have to talk to my creditors because they didn't receive the POA but can keep debiting my account. I emailed the man who set me up and NDR email. I always get an auto reply that someone will contact me and they never do. This is concerning. I may have to close my bank account if they don't respond soon.
Updated on 06/07/2017: I explained before even signing up that I was not allowed to use my work phone. I take my lunch breaks at my desk. It's called on paid meal time. I also explained my phone only has limited minutes and I could only sign up if they can communicate with me by email not phone. They would respond to me quickly and not make me wait all day. They agreed to this. As soon as I provided my bank information, all that changed. They kept trying to get me to call. I went through several emails to several people telling them we had an agreement. I am forbidden to use the work phone.
Truly I am disappointed in the communication and responses. I have been assigned different people. The 1st one stopped replying to my emails. 2nd one dodged all my highlighted questions and responded with answers that did not match the question. 3rd one said he would answer my questions and then the next thing I know there was someone else assigned. 4th person said I had to give them 24-48 hours to respond. Not even that happened. Never heard back from the last one. I have a list of questions that never got answered.
I feel I should have stayed with my own budget plan or contacted the creditors myself. NDR wants me to do all the work. They wanted me to make payments directly to my creditors on top of what I was already paying them, call my creditors and close my accounts. The main reason for doing this is so I could save money and not have to talk to the creditors. I am just making my payments for the allotted time and then I will be done.
Reviewed Feb. 27, 2017
I was terrified to make this move to resolve my outstanding debt. National's counselors helped me feel relief rather than guilt. They were kind, helpful and professional. I now know that I made the right decision. I can breathe once again, and have complete confidence in National Debt Relief.
Reviewed Feb. 27, 2017
Nathan ** is the man with a plan! He gave all the advice and more. Couldn't thank him enough. Everything went way better than expected. I will definitely recommend National Debt Relief to other people, I'm seriously so happy. Once again thank you to everyone especially Nathan **.
Reviewed Feb. 27, 2017
Courteous representative. Everyone was very professional when explaining the program. They made you feel that it was okay to relieve one's self from debt without feeling guilty. All communication was understandable. The information the client needed to review and sign was instantaneous.
Reviewed Feb. 27, 2017
I was very surprised at how quickly I was enrolled into the program and proceeding with the process of becoming free of my debt. The customer support team was very knowledgeable, reassuring and helpful. Though the whole process of being free of debt is intimidating, knowing that I have assistance makes it seem attainable.
Reviewed Feb. 27, 2017
I'd thought about getting relief help for a few weeks before I took the steps in starting my research, and National Debt Relief had the best rating as far as the research that I did. I got a phone call from their team the same day that I submitted online asking for more information. They checked out all my information and they showed concern for my debts or the reason that I'm calling and also the bills that I have going on right there and then. I had six to seven credit cards, which didn't sound like a lot but if you add up my rent and spendings at home and gas, it seemed like a lot. It took off a lot of stress for me consolidating my credit cards and them taking care of dealing with my creditors as opposed to me doing that. They keep me posted on everything that's going on with my account. I get a phone call at least once a month asking if I have any questions, so they're honest and I'm happy.
Reviewed Feb. 27, 2017
We have a lot of debt and I was at the point where I thought we needed help with it so I started looking up places and found NDR. I saw that they were certified by the Better Business Bureau too so I kind of like that. I called them with a lot of questions. They're friendly and I've never had any issues with them. Four of my 8 accounts have already been resolved and it's only been a year. They’ve been great and they’ve helped out alot.
Reviewed Feb. 27, 2017
My experience with National Debt Relief has been good. The payments are manageable and I will be settled in three years. Every time I have a question, they make sure I was answered.
Reviewed Feb. 27, 2017
I had some school debt and credit card and medical debts from surgeries. There's a medical person who is trying to collect money who kept harassing me, my fiancée and her family member for money and I'm trying to get clear with them. National Debt Relief did their best to accommodate her but they said the best thing we can do is just ignore the phone calls. They've paid off the credit card debt and the school loan and I'm still waiting for the medical loan.
Reviewed Feb. 26, 2017
I was looking for something that can get my problems knocked out quicker than I can do myself. I found National Debt Relief online and working with them has always been positive and they're always really helpful. Everything's going in the direction that it needs to go and hopefully, it'll all be done this year. I'd recommend NDR.
Reviewed Feb. 26, 2017
I saw that there were some positive reviews for National Debt Relief. I then made a phone call to see what they had to offer. Getting things set up with them was really good and positive but it was really slow getting started with the program and getting things negotiated. When I called to get some explanation, I get a run-around. In one of the negotiation settlements, I wasn't really in agreement with it and I had a push-back and said, "We won't continue negotiations if you don't agree with it. We'll just drop it and you'll have to figure it out." I didn't really like that response. I feel like there should be some improvement with the negotiations. When a client paying them for these types of negotiations don't agree with it, they should try to go back and try to renegotiate something on behalf of the customer.
Reviewed Feb. 26, 2017
I had a pile of two loans and I was getting back on them and I didn't want someone to bear me down. In the beginning, everybody at National Debt Relief was very available and approachable. They answered a lot of questions that I needed to be answered. So far, they've been keeping up on a lot of things and ended up consolidating four things and two of them are pretty much far in by now. They've been easing my life because I don't have a large amount of money to pay out to each creditor against my salary. Everybody was really kind and they've been helping me a lot a great deal, especially being a single parent, and I appreciate it. My experience with National Debt Relief has been great and awesome.
Reviewed Feb. 26, 2017
Everything has been pretty well working with National Debt Relief except for the fact that they are slow in terms of contacting. I really wish that they would communicate with all the creditors on my list, let them know what they are doing, how it's going to be done, and then go from there. They were supposed to get all the information they needed. There's about a few creditors that's still calling me because of the fact that nobody has talked with them at all. It's not the experiences that I thought it would be. But in talking with these people that they should be dealing with, NDR is not quite doing what I would like to see it done. I'm hoping that they would talk to people who are competent and get something arranged. But other than that, I don't have any complaints.
Reviewed Feb. 25, 2017
I had a great experience with this company. They were very professional, non-judgmental, and made this process seem pretty easy. They explained everything very clearly and made sure that I understood how the process works. I feel very good about getting my finances in order and having a plan in place, and Debt Relief has made that happen for me. Thank you!
Reviewed Feb. 25, 2017
I was very anxious taking the step to finalize my debt relief process but feel it is the best course for me. Despite knowing those who assisted with the process were reading from a script, everyone was very supportive, helpful and professional during the entire process. I know I will stay on task until my debt is paid in full.
Reviewed Feb. 25, 2017
Just started the program, if it goes according to plan, will be one of the smartest things I've ever done for myself. Customer Service was quite helpful and informative. It appears on paper to be an easy program to follow, can't wait to see all my debt start to disappear. So far, so good.
Reviewed Feb. 25, 2017
I started working with National Debt Relief earlier this week, and so far I have only good things to say about the customer service, accuracy and promptness in responding to my request. I feel like a huge weight has been lifted off of my shoulders by taking this first step to getting rid of my financial burden.
Reviewed Feb. 25, 2017
Although I have yet to see the end result, because I have just begun the process, I am very grateful for this program at a very difficult time. Everyone I have dealt with has been professional and helpful. They are efficient and kind in their responses, and someone is available 24/7 if needed.
Reviewed Feb. 25, 2017
I am most appreciative of NDR keep on my tail when finishing my application for assistance. Your follow up is exceptional and I appreciate the extra steps you took for me to feel comfortable to complete the application. If I could offer one suggestion it would be: when your representatives are reading off NDR's rules and regs. they often read so fast that it is impossible for the layman to decipher much less comprehend what is being said. One only hopes that the details will be spelled out in the written material I am to receive. Thanks for all your help.
Reviewed Feb. 25, 2017
Interactions with National Debt Relief was very professional, nice and informative. They went over everything, the type of program and how many months it will last. I have a large credit card so I know it'll take a while for NDR to work with them but they've done a good job taking care of four of my six credit cards. Also, they've given me a sense that someone's got my back trying to help me and I'm just patiently waiting for them to get back to me. But I have no problems and no setbacks. Everything's been fine so far. They've been fantastic.
Reviewed Feb. 25, 2017
National Debt Relief helped me out for whatever they were able to do and has exceeded my expectations. Their team was helpful. There were some things that were hard to understand but they were able to clarify those.
Reviewed Feb. 25, 2017
I was in a different program before and the monthly payments were high. When I got ahold of National Debt Relief they constructed a payment that was more affordable for us. The NDR team was very helpful in the beginning. It was a painless experience and everything seems to be going nicely. I get statements from my creditors how proposals have been accepted by everybody and I make my payments and National Debt Relief disburses the moneys. I haven’t gotten anymore phone calls from our creditors.
Reviewed Feb. 25, 2017
I needed something to solve my credit problems. I looked into National Debt Relief and everybody there was helpful. If they didn't know, they passed me onto somebody who did know. My problem is not completely resolved but so far, so good. I have some pocket money now. I have no regrets doing it.
Reviewed Feb. 24, 2017
I would like to rate my experience with debt relief program to a 5 stars, because the conversation was easy to understand and Mr. Steve ** was wonderful in explaining everything to us. I really appreciated the help very much. Thanks.
Reviewed Feb. 24, 2017
Yasha ** has been very helpful. Clearly and in some detail responds to all of my questions and repeats without hesitation. He has been a huge part of why I am taking this route. I did my research and from the BBB to Consumer Reviews, NDR has received great reviews. I have already referred a friend and she has also signed up.
Reviewed Feb. 24, 2017
This company have people who really do honestly care. They make it easy to get out of debt without having to file bankruptcy. I would like to thank Victoria ** personally. Wonderful credit counseled. Thanks again nationaldebtrelief.com for helping me get back on track.
Reviewed Feb. 24, 2017
Quick and an easy process. Cannot wait to be free from the credit cards debt. Tired of paying high minimum payments. The individuals I talked to were friendly and helpful. Would recommend a friend or family member to National Debt Relief.
Reviewed Feb. 24, 2017
I had a great overall experience. Anthony was excellent and very thorough. The welcome interview was great. I enjoyed this experience thus far. I am looking forward to great results. One concern is my secured loan. I do not want to lose the money that I used to secure the loan.
Reviewed Feb. 24, 2017
We've just started our debt repayment with NDR but their customer service reps have been very helpful and answered all our questions so far. Looking forward to rebuilding our financial status with their help. The rep we talked with, Daniel **, was very considerate and helpful to us in our quest to find the right way to get our debt repaid.
Reviewed Feb. 24, 2017
I put an inquiry in and the debt coordinator that was assign to me, her name was Stephanie ** and she was awesome. Very attentive and very detailed with the entire process. The entire process to sign up was super easy and they were very realistic about what to expect. Can't wait to see the results!
Reviewed Feb. 24, 2017
I contacted NDR through an internet search after failure of another debt resolution firm that solicited ME first by junk mail! And then they didn't even answer their phone! Happily I got agent Kevin ** at NDR! He answered all my questions and was always available when I called in a timely fashion. Kevin walked me through the NDR enrollment process in a seamless fashion and was exceptionally polite and patient with all my questions and follow ups! Dealing with NDR was one of the best if not the BEST customer services experiences I've ever had! I will be recommending it highly to others!
Reviewed Feb. 24, 2017
Professional staff member Jose ** in taking my information to learn more about NDR. Follow up with the welcome team member Gilbert and looking forward in getting out of debt within thirty-six months. All team members were knowledgeable, friendly and polite.
Reviewed Feb. 24, 2017
Customer service was great. All involved in helping me get started were tremendously professional and we're able to answer my questions without any problems. After getting this set up I don't feel as stressed out as before. Thank you to all.
Reviewed Feb. 24, 2017
My experience with NDR is one that I will never forget. The level of professionalism and support that I received from my agent Randy ** was 10 out of 10. He definitely made my year. It literally took less than 24 hours to have my account set up and enrolled. I couldn't believe it. Randy took care of me every step of the way and answered all of my questions. If I would have known it was this easy I would have taken care of my finances a long time ago.
When searching through Google NDR comes up as #1 for top ten Debt Relief companies. After doing business with them I see why they are #1. They are the best! Randy made me feel like family and brought a huge smile to my face after feeling so depressed from my financial bind. I wish I could thank him personally! The whole process was so quick and easy. And signing the forms electronically was a huge help due to my time being limited to fax paperwork off. I recommend National Debt Relief to anyone who wants to get their finances in order. After serving 20 years in the military it's nice to know I will retire debt free. Thank you so much to the National Debt Relief Team for all that you do. Keep up the good work!
Reviewed Feb. 24, 2017
Great customer service! They are very helpful and knowledgeable. I feel like they do want to help me and answer any questions I have. They make sure you have all the information you may need to help with the creditors when they call and explain the step-by-step process of what will happen to get you debt-free.
Reviewed Feb. 24, 2017
I was very relieved when I contacted NDR as Matthew was very thorough in explaining the program to me. He was very kind and treated me with respect. Would recommend NDR highly to anyone interested. When signing up. Was walked through the program without any problems.
Reviewed Feb. 24, 2017
Everything explained clearly so far. Very courteous representatives. Will see how it proceeds. Never made to feel embarrassed. Felt as if they really wanted to help in clearing debt. Have all the information I need for now. Hoping for a quick start in resolving financial crisis.
Reviewed Feb. 24, 2017
I'm glad I searched for help the other day about my drowning debt. The help and support I received when applying for help with my debt was calming. I've been really stressed out and it was good working with someone that truly and seriously could help me. I was treated with the utmost respect. I feel like I have a plan that will help as long as I stick to it. Artticus is very professional and I would recommend your company and his talent to anyone.
Reviewed Feb. 24, 2017
They did great jobs and willing repeating explain the situation and they made sure I am complete understand what is going on!! They are very helpful! I am really appreciate of their wonderful work!! I am so glad that we able to get our debt catch up and fix for our future!
Reviewed Feb. 24, 2017
The representative was very patient while going over the terms and guidelines. When dealing with debt it can be a very disturbing moment because it can disrupt your life if not done properly. I am glad I got in contact with National Debt Relief and I am hoping for the best. :)
Reviewed Feb. 24, 2017
Exceptional customer service experience. Representatives are extremely knowledgeable and are very eager in assisting their customers to the best of their abilities. The process was extremely easy and fast. Couldn't have asked for a better representative than Brian **. :-)
Reviewed Feb. 24, 2017
I was very nervous and apprehensive about applying with a debt relief company but Patrick, my representative, was so courteous and helpful. I can't thank him enough. He should be commended for his excellence in making a person feel like they doing the right thing choosing your company.
Reviewed Feb. 24, 2017
This was a very easy process and everything was explained very clearly for me to understand easily. It didn't take very long to complete the application and I liked that the customer service rep broke everything down clearly for me to understand.
Reviewed Feb. 24, 2017
I haven't been with National Debt Relief very long but so far the experience has been great. I feel like they wanted to help when no one else would. It is nice that my debt will be taken care of and after awhile I will be able to breathe again.
Reviewed Feb. 24, 2017
My experience with National Debt Relief has been very good. I have a couple of friends who thought it was a good idea to look into relief so I decided to try it. The guy who answered the phone was the one who told me the good things about it. Then, he went through my lend list. The follow-up was quick and only took half an hour. Also, they were able to answer all my questions. Working with them was the best thing I could have done. I don't know why I waited that long. I recommend a lot of people to work with National Debt Relief. It was the best experience and I liked the people who worked there.
Reviewed Feb. 24, 2017
I felt that it's more of a discipline than perks to repair my credit and I wasn't sure doing that myself, so I decided to look into relief help. I went with National Debt Relief and everything has been pleasant. They keep me up to date when debt is being negotiated, and I confirm it and they remove it. Knowing that the debt’s getting paid off and I really have to put money into an account is very amazing.
Reviewed Feb. 24, 2017
I was anxious and depressed. I wanted to improve my credit and with the amount of debt I had, I decided to look into relief help. The customer service people were helpful and knowledgeable in what they were talking about. It was a positive experience. Thus far, I have completed and taken cared of all of my debt aside from $2,000 out of over $10,000 and it's been less than two years. So, it's been actually great. National Debt Relief would be a definite, positive experience for other folks.
Reviewed Feb. 24, 2017
Every time I call or e-mail National Debt Relief, they've been wonderful and so easy to talk with. They couldn't be any nicer, they're always very helpful and answered my questions. I may even ask the question over and over cause I may not understand it at first and they're still good about it. I can't say enough about them and they're awesome. Life's been a little bit easier. I'm paying off what I have to pay each month and it's tight because I have nothing else to cover everything at once but it's the best I can do and they've helped me out a lot. They've been great and very easy to work with.
Reviewed Feb. 23, 2017
Adam ** was the gentleman that helped me with the process. I can't say enough about him. He was so nice and helpful. I went into this very nervous, now not so much. Also I spoke with Gilbert the welcome call. He was also very nice and helpful.
Reviewed Feb. 23, 2017
Efficient, fast, informative, accurate, caring service. I was impressed with this process and will recommend to anyone else I think may benefit from their services. Average time of response from my handler was 5 minutes sometimes when I emailed him with a question. Responses and follow-ups with this company are incredible compared to most others.
Reviewed Feb. 23, 2017
I am very pleased with care I have received in applying for help with large amounts of debt. From the initial call to today's finalization of accounts to be taken into National Debt Relief custody has not been stressful but has made me feel comfortable with this decision.
Reviewed Feb. 23, 2017
Very helpful and knowledgeable, kind and patient. Took the time to explain when I didn't understand things while walking me thru the steps that I needed to go to be enrolled in the program, very helpful and honest when I asked about financial questions.
Reviewed Feb. 23, 2017
Lucy and Hamlia provided outstanding customer service. They answered all my questions and did an excellent job of reassuring someone like me who has never done anything like this before and had tremendous reservations. I am so grateful I was able to speak with them. I hope they are both targeted for promotion. They did an EXCELLENT job of promoting my success (and your business).
Reviewed Feb. 23, 2017
I can't afford whole of my debts of bills from credit cards because my salary income can't match them. So, Christal ** of NDR, I never meet her in person at New York, she is really very friendly and her communication-respect with me deaf client with the Videophone Relay Service (ASL interpreters) on our phone. She did great job! NDR another reps did great job too! I'm still looking forward to see NDR beat them. If my deaf friends have big trouble their debts, I will refer them from NDR best!
Reviewed Feb. 23, 2017
I am very pleased with the manner in which my experience with National Debt Relief was handled. All correspondence was in a very timely manner and Igor was very informative, kind and understanding regarding my hardship situation. It is such a sense of relief knowing that I will hopefully be debt free in approximately years. Thank you!
Reviewed Feb. 23, 2017
They are very professional and courteous and they make sure you understand and are comfortable with everything. They are understanding of hardships and know that you are taking a positive step in resolving debt issues. I would highly recommend them to anyone I come across.
Reviewed Feb. 23, 2017
I am writing to you express my sincere thanks for the excellent level of service I received from everyone I worked with at National Debt Relief. What I assumed would be a daunting process, was in reality a very efficient. Thank you again for such a positive experience.
Reviewed Feb. 23, 2017
I highly recommend National Debt Relief. It has been really helpful. The representative I spoke to initially was very understanding and helpful and gave me lots of useful information to evaluate my options. I feel confident that National Debt Relief will get me the best possible outcome in resolving my unsecured debt.
Reviewed Feb. 23, 2017
The team was very straightforward with me. They put my nerves and apprehensiveness at ease. I enjoyed my experience with the process so far. I'm looking forward to getting out of debt in a matter of 2 1/2 plus years. Good Customer service is their strong suit and they are always willing to answer your questions.
Reviewed Feb. 23, 2017
With me in my sixties and my wife coming up on it, we were facing an uncertain future and potential of working till we were dead until National Debt. The plan this company worked out with us makes retirement more a reality than a dream, thank you!
Reviewed Feb. 23, 2017
So far my experience has been positive. I have spoken with two different individuals and both were very informative. The information was the same from person to person. When it was mentioned that I would receive additional information, I received it almost immediately.
Reviewed Feb. 23, 2017
Professionals!!! I'm glad to contact them. Daniel ** is the best, bilingual and professional, always available and very kind, easy to follow his advices. And later, when I did the call to finish the enrollment, I was very sure that I did the right decision.
Reviewed Feb. 23, 2017
The staff at NDR were extremely supportive, thorough, and efficient. They were persistent (even when I was unavailable) and reached out to remind me that they were still interested in helping me. Everything was easy and accurate! I am eager to get started on regaining control of my life.
Reviewed Feb. 23, 2017
The service is wonderful, they respond so quickly. I felt awful having to do this but they have lifted a huge weight off my shoulders. I can now sleep again. The people actually care and really try to help you. Great customer service.
Reviewed Feb. 23, 2017
Very easy to understand and did not feel pressured. I had a lot of questions and they gave me cleared answers. I feel relief now that I had decided to get the help. The payment is affordable and I feel like I can move on with my life now.
Reviewed Feb. 23, 2017
So far we're very pleased with National Debt Relief. The person I was emailing back and forth with and then talking on the phone with is super helpful, friendly, accommodating and explained everything really well. I was impressed with the thoroughness of the explanation on how things will happen and what we needed to do. I also briefly talked to another person who confirmed everything and they were nice too. We are breathing a lot easier now that we have National Debt Relief. We were able to make ends meet because we have the unsecured credit out of our hair for the time being. The low payments that we make every two weeks are doable. If something comes up we have enough money to fix it and it's nice.
Reviewed Feb. 23, 2017
I was already behind my debt and I tried catching up but it just wasn’t working. So I looked into relief help because I couldn’t do it myself. I felt so much better after I made the first phone call with National Debt Relief. They've been courteous and it's been great. Since I started the program, there are a couple of times that I've run short. And when I call them up to say that I won’t be able to make my payment that month, they would say, "Oh, okay. Well, thanks for the call." I sometimes give a partial payment or do not pay at all.
The only problem with it is, if that happens three times in a 90-day period, it's a cause for cancellation. But I'm not going to do that in three months. I make enough money to pay the monthly payments. But there were times where I had to buy some tires for my wife's car or buy a transmission for my truck. I ran short and they totally understood. But a couple of my creditors are now paid off and there is so much stress relieved. I wish I'd had done it sooner. If I had done it sooner, I probably would be done by now.
Reviewed Feb. 23, 2017
I was building up my credit and doing really well at getting everything back in order. But in 2012, I was one of the people in the Aurora Theater shooting and it messed me up as far as having everything back under control because I shut myself off from society. I lost my job and everything due to that whole incident. But I was trying to work to get myself back together again and went with National Debt Relief. Their people were good at staying in touch with me, however, I was getting calls every day when they could have just sent me an e-mail and not have to call me all the time.
For example, when they have an agreement that they worked out for me and they want to see if I agree with it, they could contact me once a week instead of trying to contact me every day. It’s important but it gets a little annoying especially if I'm working. One problem I had with them was that one of the bills that I had put on there ended up messing me up more than if I would have done it on my own, so I ended up having to take it off. That irritated me a little bit and it probably wasn't explained as well to me as it should have been. But other than those, it was pretty good.
Reviewed Feb. 23, 2017
We got behind on our credit cards and so we wanted something that get us out of debt. National Debt Relief was one of the top-rated when I was Googling. They helped us with our credit cards debt. The first person from their team was informative and explained everything to us. Then we moved to another person for follow up and verification. After all that, we’ve worked with different people. When it was time for certain credit cards to be paid, they would call us then talk to us about that. They stayed in contact. We’ve already got three things off of us and we’ve only been with them for four months. They’ve been good so far.
Reviewed Feb. 22, 2017
Absolutely loved Sara! Everything she said was clear and in order. She really "tuned" to me and explained everything in great detail if I needed more explanation. Very prompt and super fast service all the way. Easy to communicate through every channel. I can't wait to see the results of my debt resolution! Thank You for giving me another option but bankruptcy!
Reviewed Feb. 22, 2017
Your representatives have been thorough, helpful, and courteous. I feel more comfortable having taken this big step to become debt free. I was not sure if I wanted to do this but I searched for the best rated Debt Plan and National Debt Relief always came up as first. Thank you.
Reviewed Feb. 22, 2017
I have never had to do a debt consolidation before and they made it very easy to understand my obligations and how they can help. What a HUGE relief!! Life can change in a heartbeat and it is nice to know that we as consumers can get help. I would highly recommend them.
Reviewed Feb. 22, 2017
Rocco was very positive and helped answer all questions regarding services, immediately provided a solution. Was walked through all steps and procedures. Made it my final call. Was never put on hold or if asked a question it was done very clean even if it was a service that was provided.
Reviewed Feb. 22, 2017
The only issue I have is that you provide too much information over the phone which makes it very difficult to observe and digest. No person can get so much information in such a short period of time and remember everything he had heard, especially older people, (like me). I think you need to develop a shorter version to use over the phone, and train your representatives to talk a little bit slower.
Reviewed Feb. 22, 2017
From my initial phone call to the finalization of my enrollment into the program, the National Debt Relief has been very easy to work with, and they have found an affordable rate for my personal needs. They communicate well during all phases of the program and are very easy to work with. Their customer service is impeccable and I couldn't have asked for a better company to assist with my financial struggles.
Reviewed Feb. 22, 2017
This is a scary process to go through but NDR made us feel so relieved about the process. Eric ** walked us through the entire process from beginning to end. Transparency is one of their best services for sure - every single line of the agreement was explained and no question was left unanswered. Estha then called from customer service and went through the details again to ensure we knew how the program worked from beginning to end. I feel so good during a stressful time and happy to know there are programs like this available to people who really need a little help.
Reviewed Feb. 22, 2017
I'm happy that NDR help me. Thanks. Try this Company! Everybody will satisfied, I can't believe that there is company program like this. I thought I cannot settle my credit and this is beginning of my life that I can fix my future. Thanks.
Reviewed Feb. 22, 2017
We just signed up last night and I already slept better. The people we dealt with at National Debt Relief were amazing. They were compassionate, non-judgmental, friendly, accommodating, helpful, and knowledgeable. So glad we found this solution! Looking forward to a great relationship with National Debt Relief!
Reviewed Feb. 22, 2017
From beginning to end Teresa has been outstanding. I did not have a doubt in my mind when starting the process after talking with her in the beginning. She explained the process thoroughly and let me know each step and what was going to happen. I think that for anyone who I thinking about calling would be amazed at how much information you can gain by just calling and talking with her and before you know it, you feel better about the situation you are in because now you know there is an answer. Thank you Teresa!!
Reviewed Feb. 22, 2017
I was very nervous about doing this but was impressed by the friendly people that I have dealt with. I had to ask Karee to slow down a couple of times but she did. It was a little difficult to understand the second girl (couldn't catch her name), but she repeated when I asked her to. All in all, the experience was easy and I was comfortable doing this.
Reviewed Feb. 22, 2017
Would like to thank Victoria for her excellent knowledge and understanding in this time of difficulty. Greatly appreciated her patience with us in this matter. Also would like to thank Kentee for her help finalizing our account with you. KEEP UP THE GREAT SERVICE!!!
Reviewed Feb. 22, 2017
Great customer service, quick, and friendly. They didn't make me feel like any less of a person for needing help. I appreciate that the most. Much easier than attempting to get a debt consolidation loan. Also much better of an option.
Reviewed Feb. 22, 2017
Everything has been excellent. Kim ** was very patient with us with all our questions and got us set up with no problems. Everyone else we've spoke with or had questions for has been great in completely answering and even providing more information if needed. They don't get aggravated or seem uncaring like a lot of other businesses do nowadays. Everyone's been excellent!!!
Reviewed Feb. 22, 2017
I reached out because I needed help. They did my intake and welcome call, they had it set up to take the 252.00 out of my account on 2/3/17. A week later no word from anyone, so I emailed a couple times. Finally got an answer. Then I get an email everyday from Jared **, no one told me about to sign this paper, I do not because I know that they will take the money out. 3 weeks later instead of next scheduled date, I emailed Jared **, asked him not to take out till next scheduled date march 3rd. Well they took out the 252.00 and now with that I'm 365.00 overdrafted with fees and amount!!! How is this helping!!! It's not. ** fix it now!!! I'm cancelling!!!
Reviewed Feb. 22, 2017
I was nervous about starting this process, but everyone I talked to really seemed to care about my situation, and try to help me consolidate all my debts. I felt as though I was drowning in debt, and was starting to feel overwhelmed, but I now can see a light at the end of the tunnel, and that makes me feel better about my current situation.
Reviewed Feb. 22, 2017
The people at National Debt Relief are very helpful in walking you through this stressful process. They are very patient, kind, and detailed with their clients. Even if you just call for an inquiry, they are more than happy to answer any questions.
Reviewed Feb. 22, 2017
I just started out with the National Debt Relief program and so far everyone that I have spoken with has been very kind and patient with me. They have answered all of my questions and made me feel comfortable with everything being done.
Reviewed Feb. 22, 2017
I just started the program and so far everything seem to be good. I'm really thankful for the patience and support of Mr. Anibal **. He guided me in every step and explained everything very well. I will post in a year my experience in this process. Thanks National Debt Relief.
Reviewed Feb. 22, 2017
The agents that helped me set up my accounts were wonderful. They answered all of my questions and walked me through the whole process. I am very relieved to have their assistance in getting all of my outstanding debts resolved.
Reviewed Feb. 22, 2017
Everyone has been so helpful and always answer all my questions in detail, very personal and polite on the phone. I like the fact that I will be emailed and have to agree once a settlement is reached. I will be relieved once this is all done and be debt-free other than my house.
Reviewed Feb. 22, 2017
Just started service but so far seems to be going very smoothly. They went through all paperwork with me and were very informative and tried to make me feel comfortable with the decision to consolidate. They have explained everything thoroughly.
Reviewed Feb. 22, 2017
Enrollment was excellent. Was talked to it respect and not belittled because I owe. Sebastian and Harold took really good care of me. Made sure I understood everything and answered my questions. Made sure I knew what numbers to call and what forms that I needed to sign and return... Very friendly young men.
Reviewed Feb. 22, 2017
I've been having hardships and these last couple of months, I had an even bigger hardship. I'm a disabled veteran and I didn't get good treatment from the VA. I set up a lawsuit and then they took some of my money so it's hard for me to live and I need income. I served them and I had no problem doing what they asked me to do but now, here I am needing their help and what they do is create a bigger problem instead. I'm trying to get everything in order because they put me on a bad and unjust situation by not taking care of me and making me wait a whole year before they do surgery for my cancer. If they had treated me earlier, it very well could be that I would be in remission by now. But they didn't and I feel like why do a lot of checks if you're not gonna respond to it?
I don't really want this debt to be something my family would have to deal with for the rest of their lives. It was just a bad situation and VA portrayed themselves as looking out for veterans but that is not necessarily true all the time. I lost my home and I missed out on some of my payments. I've been going through a lot and NDR adjusted it for me so that it could work and I'm so appreciative of that. They told me what I could do and how the program would help. They also let me know the positive and negative side of things. National Debt Relief has been great.
Reviewed Feb. 22, 2017
I got into a lot of credit card debt. The minimum payments started to build up and chew up my budget. I couldn’t afford them so I decided to look into relief help. National Debt Relief's reps are really helpful. I call them, get a status on what debts are being resolved and they have it. They tell me what they do which made me confident. My life is a lot better so far because they call the creditors and collectors that were calling me because of debt. Now I wouldn’t have them call me and that’s what makes it worth it. Now, I’m trying to get my girlfriend do it.
Reviewed Feb. 22, 2017
We are only able to pay the minimum amount on our debt. We were constantly paying and not going anywhere. Then life happened, I needed to help my parents out, and I had to look for other things. I know some places that offered a loan to settle it but they didn't do that well. I applied them in the program in seven months and NDR teamed up with Liberty National Bank or Federal Bank. They pre-approved me for $9100 for a loan that I just have to pay them. With that, I don't have to keep worrying about the debt.
National Debt Relief pays the creditors $310 a month, that now I have to pay NDR. Our credit doesn't take a huge hit because of not paying these creditors and then the court sets fees and that builds up. Now, since I have the Liberty loan, it would help me build my credit back because they're gonna record it. Then, within the first month, I had a settlement done and one of the creditors was paid off.
Some of these creditors make you think like you're gonna be in jail for asking to push payments back. So I appreciate that NDR tells me what could happen and what could interrupt my settlement. Because I'm doing the best I can do and if the money's not gonna be there, I don't need to get an insufficient funds fee to one that cost me more money. Also, they were nice and professional. The only thing that I did not like is, it seems like people didn't read the note from the accounts first before they start calling anybody. You could've had an email and then you click, except for the offer, and then here they are calling you and if I'm at work, I only answer my phone until I'm on break and sometimes, there'll be three or four phone calls before I could call them back.
Reviewed Feb. 22, 2017
My wife got laid off and things were piling up. So I did a little research, found National Debt Relief and I've been happy with them ever since. They constantly call me when I have settlement offers. They call me to keep me updated with what's going on and how following the process is going and basic general help that they provide. They're always willing to answer questions and assist me in any way. I will definitely recommend them to others.
Reviewed Feb. 22, 2017
I got behind on some finances and was checking what would be the best route to go. I then looked into relief help and went with National Debt Relief. Their representatives were very helpful. Working with National Debt Relief took a lot of hassle and stress out of credit card companies calling because I can just direct these companies right to them.
Reviewed Feb. 21, 2017
The enrollment process was simple and thoroughly explained. The representative was helpful and answered questions sufficiently. The cost, payment process and negotiations with creditors was also thoroughly explained. The process of reviewing documents, signing, and returning them electronically was seamless and convenient.
Reviewed Feb. 21, 2017
They explained everything. They didn't move on until I understood everything. Very polite and made me comfortable talking with them. Yes I would recommend a friend or family member. I'm hoping to get my credit back on track with your company. Thank you for your help.
Reviewed Feb. 21, 2017
My experience with National Debt Relief was great. Did not expect such a great service and help from them. Narkis understood my financial situation and answer every question I had. The whole process was done the same day. They took a big weight out of my shoulders, I can finally have a good night sleep. Thank you!! Great Service!!
Reviewed Feb. 21, 2017
I can't say enough good things about Jordan, the rep that handled my call to Nat'l Debt Relief. I researched a lot online about various companies and what they had to offer before I made the call. Jordan was kind, courteous, polite and explained every detail to a tee. I feel so much better since having called them and I'm looking forward to being out of debt soon! If you are struggling with debt, make the call. It's worth it.
Reviewed Feb. 21, 2017
Claudeen was my representative. Very informative. Took the time to explain the process. Polite, professional, and knowledgeable. I am looking forward to working with her and cleaning up the issues I have. I would refer any and all of my family and colleagues to Claudeen if they have financial hardships like I have.
Reviewed Feb. 21, 2017
I was very nervous about going through this process, but after speaking with Antoine ** I was put at ease immediately. He was very kind and very patient, as well as the other representatives that spoke with me on his behalf. They explained things to me and assured me that everything will work out for the best in trying to better my credit.
Reviewed Feb. 21, 2017
The folks who worked with me were very respectful and considerate. Everything was carefully explained to me. If I didn't understand, they would endeavor to help me do so. I am grateful that there is such a place to go for financial assistance.
Reviewed Feb. 21, 2017
I was impressed with the pace of our conversations and the patient, slow explanations so as to ensure understanding of the program. The program meets my needs and is a solution much more favorable than other options such as another credit card or secured loan. I'm actually excited and believe this will be another example of why their name includes "Relief."
Reviewed Feb. 21, 2017
The enrollment process was fast and simple. The representative had the experience and knowledge to understand my situation and he presented a reasonable solution to my debt problem. I got approval the same day and client services followed up with a welcome call. Thank you very much.
Reviewed Feb. 21, 2017
My experience with Debt Relief, so far, has been professional, courteous and very thorough. The intake counselor was very nice and patient. Anibal spent at least a half hour with me explaining step by step what I could expect to receive from this program. This morning Ms. ** spent another approximate half hour with me going over everything Anibal explained yesterday. I've signed numerous documents that I plan to go over just to review all of the information they've given me. I may not need to though, I think I understand from their thorough explanation. They were both wonderful! I am delighted to have chosen such a company that dots the i's and crosses the t's in every area.
Reviewed Feb. 21, 2017
Peace of mind. I feel as though I have made the right decision. This is only day 2 of the experience and a huge weight already feels as though it has been taken off of my shoulders! We have been drowning for the last couple of years with no hope. Now with this program we can be debt-free in as little as 3 years!
Reviewed Feb. 21, 2017
Mr. ** helped me. He was very knowledgeable and helped me with the emotional side of being in debt and the process of once again being debt free??? This was a hard decision to make knowing I will have creditors after me, but I am looking to the future and being debt free.
Reviewed Feb. 21, 2017
My first called I spoke with Kim ** and she was the best. Kim explained the program in details and made me feel good about calling. I now feel great about working on getting debt free. I look forward to working with this great team. Thanks.
Reviewed Feb. 21, 2017
Everyone was great in explaining the program. I had 10,000 questions and each employee answered each one of them. They wanted to make sure that I fully understand the program and that I was comfortable on what was about to take place.
Reviewed Feb. 21, 2017
Excellent customer service and they speak English, straight to the point and don't waste your time, return phone calls when they say and most of all they are accredited with BBB and was able reassure me that he will be able to help fix my credit which I'm looking forward to.
Reviewed Feb. 21, 2017
I had so many outstanding credit cards. I was getting so confused and so far behind, and I was on the verge of bankruptcy. I looked from the Better Business Bureau site and National Debt Relief was one of the top-rated. I spoke to them, told them the debts I had and they laid everything out. They told me the debts that they can take care of and the ones that they can't. I gave them money to settle stuff and they've been working really well. They closed four or five cases already since I've been with them in August. My experience has been great so far. The communication is always there and they're easy to work with. They make you feel as though you can get back in control with your life. I see light at the end of the tunnel and it means a lot to me. I couldn't ask for anything better and I don't think there's any better credit relief out there than what these folks is on.
Reviewed Feb. 21, 2017
The customer service rep were very nice and knowledgeable in regards to explaining how they will assist me paying off my debts. I am looking forward to being debt free in less than a couple of years and living a comfortable life for me and my family.
Reviewed Feb. 21, 2017
My experience was exceptional and couldn't ask for a better team of people helping me. Everything went over smooth and easy, no stress required which I appreciate and am very thankful. I am just super happy that I got a call from Joshua ** regarding my situation otherwise I'd still be stressed and would get evicted out of my house. So thank you National Debt Relief.
Reviewed Feb. 21, 2017
My experience with receiving assistance with my debt from National Debt Relief was excellent. The program(s) they offer were fully explained and their recommendation for my particular situation was reviewed, pros and cons, very thoroughly without any high pressure sales tactics. Everyone I dealt with was very upfront, professional and respectful and understood that the decision I was about to make was very important. I would highly recommend this company and their services to anyone in need of consultation in reference to their debt situation.
Reviewed Feb. 21, 2017
All parties were extremely helpful and polite. Everything was explained in great detail and each process was talked through. I would recommend this program for all of those that find themselves in a hole they cannot seem to get out of.
Reviewed Feb. 21, 2017
Very thorough and explained everything perfectly. I would highly recommend them to anyone that is trying to get out of debt that's having a hardship. I have a goal to be debt free, sooner than later. I believe they will help me. Being a single mother with two boys is hard and this will help me pay my bills and support my kids as well!
Reviewed Feb. 21, 2017
I'm trying to get my credit trimmed up in an effort to buy a house and National Debt Relief has been working with me on my debt in getting them sorted out. The payments they've set up for me are good and within my budget and I'm making a headway. They've also estimated that it will take 3 years for me to get my debt settled. It's been a positive experience with National Debt Relief.
Reviewed Feb. 21, 2017
With the situation that my husband and I were in, I was looking for something to help us pay off our debt without going through bankruptcy. I found National Debt Relief researching online. They would call me when one of my creditors have decided to negotiate and we came in agreement to settle. They would ask me if I agree with them going forward and I would say yes or no and then a confirmation email would be sent to me stating that I agreed with them. I had a creditor who calls me constantly to ask for payment and I go through what National Debt Relief tells me what I need to say. Every time I call National Debt, they're patient with me and reassuring me that everything's gonna be okay. They told me to keep telling the creditors that I am in hardship and to keep calling National Debt Relief.
I've been with them for almost a year and we were on the verge of losing our house at that time. Being with them has helped us regain control of our finances and keep our house. So far most of the creditors under the account have been almost resolved except one. National Debt Relief is the best when you're in hardship but yet don't want to go in bankruptcy.
Reviewed Feb. 21, 2017
I'm glad I was admitted to National Debt Relief's program. It has been less of a headache. They are excellent in handling my case and I appreciate them very much. Their line is very quick and I was getting the full answer on the phone. The customer service is satisfactory and it has been an excellent experience.
Reviewed Feb. 20, 2017
This program is helpful and has allowed me to reduce my interest rate. I am immensely grateful for their financial help and I would recommend this program to any one with financial issues, thanks to this program I have huge weight lifted off of my shoulders.
Reviewed Feb. 20, 2017
My questions were answered immediately and with complete transparency. Each call has been responded to quickly, professionally, and mannerly. The follow through has been extremely thorough, with several requests to ask and adequate time to ask more questions. So far this experience has indeed been a relief.
Reviewed Feb. 20, 2017
Very kind and patient when going over all the different emails with me... for I don't have computer smarts. Very easy understanding how I'm going to be debt free in less the 4 years. Thank you all for your help and understanding.
Reviewed Feb. 20, 2017
Parker ** did a phenomenal job going through all the details with me and very patient. He worked around my schedule to get in touch with me so we can process my application. He took his time. He didn't rush me. I didn't feel pressure. He asked me questions just to make sure I understand the process. Very prompt getting back with me through phone calls or email. I prefer speaking with him with my accounts because he knows and remembers what we talked about or gone over. I am sure I am not the only one who is pleased with your customer service. Have a great day.
Reviewed Feb. 20, 2017
Devin was a pleasure to work with from start to finish. He was very professional and very detailed in every aspect of the program. Communication was via email and phone calls was perfection. In less than 30 minutes, I was approved for the program. Great job Devin!
Reviewed Feb. 20, 2017
So far, so good. Too early to tell, as we just signed up. We'll see how things go as time progresses and we start to get nasty collection calls and letters. Hopefully all will work out as planned!!! Will provide another review in a year or two, and as this moves along. We're quite concerned about our credit record, so will try to pay this off ASAP!!!
Reviewed Feb. 20, 2017
I signed up for this program through the Internet, after completion of information needed I submitted through the Internet and received a follow-up call within an hour with a Debt Specialist. The Debt Specialist was very courteous, understanding and made me feel better about myself. I had been struggling for months, never behind on any of my credit card or personal loan bills and found the courage to proceed with National Debt Relief program. After completion of necessary forms that needed to be filled out, I was approved and then I received a Welcome Call from Customer Service.
There was a legal form that I had to sign, the Customer Service Representative went over it to make sure I knew what I was signing and asked if I had and questions, which I did and he answered to my satisfaction. Now, I wait for a negotiated dollar amount which I will need to approve and then I will start to pay off my creditors. I will feel as if a Big Brick has been lifted off of me.
Reviewed Feb. 20, 2017
I was extremely impressed with the knowledge of the program. I am just still worried about the fee and how it comes out. I was told it would be by percentage of the total, not each settlement. I am so hopeful that this program works and I will be debt free soon.
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