National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Dec. 30, 2017
The representatives were very knowledgeable and courteous which made me feel very comfortable. This is my first experience with debt relief so I had several questions in which all of them were thoroughly answered. Excellent A+ customer service overall and I'm happy I made this decision.
Reviewed Dec. 30, 2017
I think both the reps I spoke with was very professional. And they were very detailed. I think really enjoyed talking with both reps. I appreciate what you guys can do for me with my current situation. I'm in a jam, and I think you guys will be a very big help.
Reviewed Dec. 30, 2017
A few years ago, my parents worked with National Debt Relief, so I had the name in the back of my mind. I started out with a different debt company and then switched over to National Debt Relief. The process was simple and spent not more than half an hour on the phone. I explained that I was working with a different debt consolidation agency and they sent me an email and told me what we needed to negotiate with the creditor. They asked me if I agree or disagree, and if I approved, I just hit the okay button. The program has been pretty seamless and the people that I’ve spoken were all very knowledgeable too. They were able to answer all of the questions and concerns that I had.
The payment is on the higher side, which is still a feasible amount, but that is because I had a lot of unresolved debt. In the long run, the money that is put into the savings account each month is less than what was in my credit card, so I am able to set some money aside for myself now which I definitely wasn’t able to do before.
I was recently trying to reschedule the payment because I was switching jobs and my pay periods were changing. I found out that they had a five-day waiting period that I needed to notify them prior to changing the payments which I wasn't aware of. I understand that there are certain processes that they have to follow, but it was a bit of an inconvenience because I had to transfer money that I have been saving to make sure that the funds were in the account. But other than that, I’ve been very happy with the customer service that I’ve received to date. The cost of the program is pretty much in line and I’ll be in it until 2018, and so far, two or three of my larger credit cards are now in a payment plan.
Reviewed Dec. 30, 2017
I read up about National Debt Relief and did a lot of praying. I went to their office in Manhattan, Bowling Green and got a very warm reception. I met the guy that I'm working with now and he was very wonderful. He explained everything to me and made me aware of some things. Plus, he was very honest with me. He also told me that I was the first person that came down there and signed the papers. I'm the type of person who can’t do everything online and need to physically see the one I'm dealing with face to face. I enrolled at the office and he told me what my options were. He told me what my budget was gonna be and that I can break it down into two parts, which I love and that’s how I pay my bill now. He also told me to call them if I cannot physically pay and they'll make arrangements. I'll be able to pay some time later. He even left me at the table for a minute so that I can really think if it’s what I wanted to do.
I knew I needed help and they were not my first option. I know there were other places that I can go to and there were other things that I can do, but I did not want to start bankruptcy. I wanted to get myself out of debt. I had an accident at my job that left me totally disabled. I've had nine knee and back surgeries. I would have loved to pay them back, and I was for about a couple of years. I was paying everybody, however I was walking away with no money. My finances have been tied up for about 10 years. If I can do this it will give me some financial freedom where I won’t be spending my whole money on bills.
I just started September 11 of this year and I haven't missed a payment since then. I have two more years to go but NDR has already paid off three of my bills. They're also in the process of paying another one in January. I had another bill that was lingering. I got a phone call from the credit card company asking if the credit card company, as debt relief, can be a part of my settlement. Then NDR called me and they wanted to know if they can be part of the settlement and I told them sure, but I couldn't afford to pay anymore since I'm paying $500 a month. NDR told me that I'm under the 10% and I don't have to pay anything else. I'm so happy that the last card is now a part of the settlement.
They send me all my records and show me where all my money is going. If they make a settlement, they send an email to let me know the dates that they’re gonna make the payments. Plus, I'm getting bills that are telling me these payments are being made. It’s fair for the price and it's worth it. When I went to them, I had $34,000 credit card debt. They were able to settle my $1,500 bills for $500. They are helping me tremendously. I can budget my money around my payment and I know that money always goes there. Plus, I don’t have to worry about paying side bills.
Everything is taken care of. I know that they’ll build money up and eventually they will get to other credit cards. However they do it, I’m appreciative of it. They've given me a lot of relief since I don’t have bills hanging over my head. I sleep better at night, too. I recommended NDR to a couple of friends who are going through financial stress, and they are willing to do give it a try.
Reviewed Dec. 30, 2017
I'm in a program of National Debt Relief and it's wonderful. They broke everything down and they just take one lump sum and then take care of the rest. But there's one debt that they're not getting on the same page with the creditor. Other than that, they worked out something that's comfortable for me and I can afford. They are very knowledgeable and helpful. They provided the information and different options and that helped me get the solution. They are very friendly and very encouraging. I'm very, very pleased with National Debt Relief and I would recommend anyone else to just stick to it.
Reviewed Dec. 30, 2017
I had credit card debt. Some of my friends said that the good thing to do was to join a debt consolidation program while other people said that I could do it by myself if I wanted to. I had to be that person who fought for better rates but I didn’t have time to do all that. I looked online and saw that National Debt Relief was highly reviewed. I spoke to their rep on the phone then they had me fill out a couple of forms that they emailed to me and I sent them back in. They also went through all my accounts and asked me a bunch of questions. I feel like the reps who sent me an email or called me have been different people, but it has worked out pretty well because if I have a whole team of people working for me, there’s a benefit to that.
Before I joined National Debt Relief, all my monthly payments added up to about $700. But they got that down to $520. Saving a couple hundred dollars a month off of my minimum payments and having people negotiate my credit card debt down to a different number is worth it. Then, since we stopped paying my creditors, they started calling and looking for money. But I already had a couple thousand in my account that NDR could play with. So far, they got a few settlements for me and they’re still pending on a couple. One settlement was a credit card and they saved me $9,000 on that one. In order to make that deal happen, I had to input an extra $1,500 a month for three months, which was a little tough, but I knew it was worth it. So we did that and this January, it’s going to be my last month of that payment, so that’s going to be awesome.
There was another debt where they saved me a couple thousand on, so it has been good. I was glad that even though my credit took a bit of a hit, initially, just having somebody else in my corner took a lot of the heat off of me. The reviews on National Debt Relief have all been great, yet I always had that feeling in my gut where I thought that they could be taking advantage of me. But everyone has been really professional and I don’t feel that way so much anymore. Since they’ve paid down a lot of my debt through negotiating with my creditors, I feel comfortable.
The program is not finished yet but things are doing great right now. I’ve got some good negotiators doing some stuff for me, so that’s cool. However, I would like a bit more clarification on where I stand right now because I couldn’t even tell how many payments I have left or what my balance is and I’m kind of distrusting the system to work for me. I’ve checked my email quite a bit and I’ve seen an individual account that says, “Hey, this creditor has accepted this sum and these are your payments.” But I haven’t seen something like a conclusive monthly or even a quarterly statement that says, “This is what you’ve done and this is what you have left.” I knew that I only had about $2,000 left, so maybe I could go ahead, chunk and pay that off, and get it all over with. If I had all the information, I could make a better decision.
Reviewed Dec. 30, 2017
It was my Mom and my sister who got National Debt Relief's services. My mom was staying here at one time with Grandma and she ran up all the bills. It was so high, it wasn’t even funny. So, Mom had no other choice. I fax the bills to National Debt Relief when it comes through. National Debt Relief was supposed to clean up my Grandma's credit and take care of the bills and so far, it is doing that. However, it is breaking her too. My Mom makes the payment that they need but taking $700 a month is a little high for someone who only makes like $900 a month. There are still a few others that National Debt Relief has control of that’s calling and sending letters. They still haven’t stopped the phone calls and it is annoying. Still, there were one or two of the cards that was already paid off so overall, it is good.
Reviewed Dec. 30, 2017
My income wasn’t sufficient enough to keep me afloat, so I wanted to make things better. A coworker who was dealing with National Debt Relief referred me. It was easy to enroll but there were some things that I don’t remember being told about how much I would pay them. I'm extremely disappointed in that portion because I probably could have paid it myself. I thought it was something way lower than what it actually was that they're getting paid. That was a huge misunderstanding. I'm pretty good at asking questions, but I don’t know what happened there. I believe I asked how much the cost would be and I'm told it was around 2% of my total debt.
Since July a few things have been negotiated but I haven't had anything in probably about a month and a half now and that’s where I'm extremely disappointed at. Then when you call, you get a random person, so I don’t have a specific person that I'm dealing with. But they’ve been good in addressing my concerns. There was one thing that was put on my report with them that wasn’t supposed to be there. I called and said, “Hey, this isn't mine” they got rid of it.
Reviewed Dec. 30, 2017
I wanted to get out of debt so I sought for National Debt Relief and they had been good. The enrollement was easy and their negotiator was understandable. The payment plan was also good because I got to set the payment days. They stayed true to their words. What they told me they would do they step to it. And there wasn’t going to be added debt so far. If you’re in debt situation go with National Debt Relief.
Reviewed Dec. 30, 2017
I called National Debt Relief and gave them all my information then they took it from there. Even when I had a little struggle, they still made some type of arrangement to get things done. Plus they stayed in contact with me about what's going on. Everything has been 100 overall. I was very comfortable working with them. My credit score has also gone up even though I still have six more months to go. I would highly recommend National Debt Relief.
Reviewed Dec. 30, 2017
I would recommend National Debt Relief. I couldn’t make my payments so I got their debt consolidation service because of their rating. They’re working with my creditors to get rid of my debt. They have contacted three creditors and worked out a payment plan which I just needed to approve. National Debt Relief is wonderful and I'm very comfortable working with them. Their customer support is on top of everything.
Reviewed Dec. 29, 2017
So far my experience has been going good. Very friendly staff and helpful in making sure all my questions were answered. I'm still very new to all of this, so I'd be lying if I said I wasn't a little nervous. But thankfully, the gentlemen that I've worked with so far have helped in putting my mind at ease, so I appreciate that.
Reviewed Dec. 29, 2017
I've read good reviews of NDR and the last 2 years have had the tough family circumstances. I initially enrolled just over $34k in credit card debt and now... It's a relief that, they approved me to get this weight off my shoulders. I hope in the next 6 months I can see relief. Thanks!
Reviewed Dec. 29, 2017
The representatives that help me were very informative. I felt they heard my frustrations with my situation, were completely transparent when it came to what solutions they had to offer, extremely knowledgeable, patient, kind and comforting. Veronica my first initial representative was incredible.
Reviewed Dec. 29, 2017
From the start, the agent made me feel protected, non pressured and informed. I would recommend this experience to any of my friends. Not only it is effective in resolving the debt at hand, but it is also educational in terms of learning to re-build one's credit score.
Reviewed Dec. 29, 2017
The service I received was quick and efficient. The staff are friendly and answered my questions. Everything was handled within a few hours. There are a lot of emails to go through, but I believe that will be OK. The number of emails may be the only issue.
Reviewed Dec. 29, 2017
I really appreciate all of the time NDR took to review my debt and answer all of my questions. I feel that all of the needed information was supplied to me and I know what I need to do moving forward. Thanks again for walking me through the process, answering my questions and getting me started on the road to being debt free.
Reviewed Dec. 29, 2017
Very good the way they explained everything. Everyone was very patient with me. I am 83 years old and they helped me through this. All their help helped me. I am very grateful that there is this program for people like me that was in debt. I didn't know what I was going to do.
Reviewed Dec. 29, 2017
Thank you so much for your help, you guys were very helpful in this difficult time. I would definitely suggest this company to others in the same position that I am in. The process was very smooth and I am much more confident than I was. Thank you for everything.
Reviewed Dec. 29, 2017
Everyone I have spoken with has been thorough in their explanations and helpful with a quick turn around. Their expertise helped make a difficult decision easy and I am grateful. The only thing I struggled with is the representatives were very fast in their speech which made it difficult to understand at times. Otherwise, my experience has been top notch.
Reviewed Dec. 29, 2017
They are so great. Keep all promises. No hiding. Everything goes so smoothly. The customer service is awesome. We are so glad we got National Debt Relief to help us. We've been with the company just about 8 months but got 4 creditors settled. Definitely recommended!
Reviewed Dec. 29, 2017
All my questions have been answered. I feel like there is a light at the end of the tunnel. I really appreciate all the help I got to get this started. I hope this will get me in a better place with my financials. I don’t want to be back here again. I will recommend this place to my friends if they are in the same boat.
Reviewed Dec. 29, 2017
I recently had my first of several of my debts settled. I was very pleased with the negotiations and the professionalism of the case manager handling the settlement. I am looking forward to seeing more negotiations take place on my finances.
Reviewed Dec. 29, 2017
I am extremely happy that I enrolled with your company and loved Kate's customer service skills as well as the welcome call lady. Thank you very much. GOD BLESS have a happy New year. Keep up the great work I do appreciate all of the help. I can and get back on my feet again.
Reviewed Dec. 29, 2017
Everyone was very friendly respectful and professional. I am very impressed. I would recommend National Debt Relief to anyone that is in the same situation. This is a difficult situation and it is appreciated that they handle this situation delicately.
Reviewed Dec. 29, 2017
Your company did one great job in paying off my debt. Thank you. You at National Debt Relief saved me thousands of dollars of my credit cards debt that I owed for years and it looks like I might I will be paid off in March of the year 2018. That is Fantastic, I will recommend your company to my friends.
Reviewed Dec. 29, 2017
Everything has been good so far. I’ve never done anything like this and they were really good at explaining things to me. I was a little worried about doing this at first but the more I think about it the more I think it was a good idea. I’ll be out of debt in 2 years instead of 20, sounds pretty good to me.
Reviewed Dec. 29, 2017
I received a large amount of information and clarification about my agreement with National Debt Relief and what I need to do to complete enrollment with National Debt Relief. The person with whom I spoke was specific, thorough, and supportive.
Reviewed Dec. 29, 2017
I had the best experience from National Debt Relief. I felt comfortable, relaxed and very much at ease. This was a very hard decision for me to make. It is embarrassing. I would never want my sons to know. Once the procedure was explained to me I was much more relieved and at ease. Thank you.
Reviewed Dec. 29, 2017
I have to say that even though I am just starting out with National Debt Relief, every one of the employees has been patient and kind and understanding. I have truly enjoyed speaking with each and every one of the representatives. Although their job is to assist in helping the client, (Me) I have been treated so kind in a very embarrassing and sensitive situation. Thank you.
Reviewed Dec. 29, 2017
My financial team worked with me to get everything set up to be debt free. They were great and look forward to working with them to be successful. They were able to answer all my questions, explain things in simple terms, and all done over the phone and email.
Reviewed Dec. 29, 2017
Overall experience was good, but I felt rushed on making a decision and on asking my questions. Not sure I fully understood the legal side of the program regarding the $12 that I am paying. The two people I spoke with were very nice but seemed like they were rushing and didn't have time to help me. Overall experience was okay.
Reviewed Dec. 29, 2017
I was a little skeptical at first, but within a month NDR has already resolved one of my debts. NDR is really true to resolving debt for their clients. They help you step by step and make sure you understand. I'm on my way to being debt free. Thanks NDR!!!
Reviewed Dec. 29, 2017
My husband and I chose National Debt just over 2 years ago! We are thrilled with the progress we have made in dealing with our large debt! We have hope of life after debt! The experience has been so simple and relieving! Would recommend to family and friends! It has changed our lives and taken away the stress!
Reviewed Dec. 29, 2017
Great Experience so far, Fast and Efficient. It's really too soon to say too much more about my experience. My interactions with the two folks I have spoken with have been positive and hopefully I can accomplish what I hope using this program. I look forward to the future with your help. Thank you.
Reviewed Dec. 29, 2017
I would definitely recommend National Debt Relief to anyone that I know that is struggling to get debts paid. Thank you for your continued support. I am still in the process of getting other debts paid but I know I am in good hands.
Reviewed Dec. 29, 2017
I was nervous about calling for this service and the person who took my call was very professional and made me feel confident that this was the right thing to do to resolve my debt. Thank you! So far, all calls I have received or made to NDR have been great service. Friendly & professional. Thank You!
Reviewed Dec. 29, 2017
So far my experience with National Debt Relief has been very positive. It feels great to know that I am heading in the right direction finally. I would highly recommend this program to anyone who has gotten off track credit wise and suffered hardships as I have. The staff are very kind and helpful and want you to be successful in this life.
Reviewed Dec. 29, 2017
Both my representatives were very nice, and helped me to understand the process better. I am really excited to get back on track and get a hold of my finances and future credit. I will recommend the company to friends and peers and I am very happy to have Jerry to help me with the process. Thank you!
Reviewed Dec. 29, 2017
Great team members that are highly motivated to help me achieve debt relief as soon as possible. Look forward to working with National Debt Relief in the future to settle all my financial goals. National Debt Relief is very thorough and knowledgeable.
Reviewed Dec. 29, 2017
I was hesitant to begin with but the process has been easy and it is such a relief knowing I'm getting on the right track after some unfortunate circumstances made my financial situation hard for awhile. It stinks at the beginning getting all the creditor calls but now that im seeing things come together I am glad I made the decision to go with this program.
Reviewed Dec. 29, 2017
I had a pleasant experience during the entire registration process. I also like the fact that I didn't have to print, sign, and scan any paper documents. The representatives explained the process to me in a way that was easy to understand and were able to answer any questions I had.
Reviewed Dec. 29, 2017
I am big on submitting reviews. But all the representatives that help me get set up in this program were very professional, knowledgeable and helpful. TY for explaining how this program works. The whole process was very easy. I am very excited to become debt free.
Reviewed Dec. 29, 2017
After the hurricane, I’ve been in a financial tension. I signed up with National Debt Relief and signed the contract to pay so much. But I don’t think there’s one thing that’s been paid off during the whole time that I’ve been with them, except for one of the credit cards that got paid off and that has been a while. I was paying $240 a month and then I got behind, and I called back up. And then the hurricane came through and I lost everything, and I’m trying to catch up with it.
National Debt Relief said that they were trying to settle my accounts from the same company and that they were working on a deal with these people to pay them off. But these people are still sending me deals and trying to make a settlement with me saying nothing’s been paid. I haven’t been able to look in my account to see if I have money in it, what has been done, or whether I want to shut it off and do it on my own. I was nonchalant about how they handled it and I’m not very pleased but I’m not disappointed either. I also don’t feel that the cost’s right beside the quality.
Reviewed Dec. 29, 2017
In the beginning, it was tough to see the bills not getting paid, but with your help, I have managed to resolve most of my debts, only 2 more to go, and it has been a great help. Now, to start getting my credit back where it needs to be. Thanks!!
Reviewed Dec. 29, 2017
Great customer service from Andrew to my welcome call. I cannot say enough about these two people. They did a fantastic job. I look forward to my relationship with them and this company. I had expert advice and they left no stone unturned. You will not go wrong with this company.
Reviewed Dec. 29, 2017
So far, I would say that National Debt Relief is real. Initially I didn't think they were real. Their customer service is A+ and I hope they keep it up. So far, I’m quite happy with the service and product that they’re offering. Keep up the good work National Debt Relief.
Reviewed Dec. 29, 2017
National Debt has allowed me to rest at night.. Their service is over the top on handling creditors, and informing you step by step the process in which it will be handled... On each matter, you have a - say so - whether you accept or not, and that is a great feeling to be included when dealing with your money...
Reviewed Dec. 29, 2017
I have been extremely satisfied with the results and professionalism of this company. I have enjoyed being to see all the results on my computer as well. I also like I must be contacted and approve each and every transaction.
Reviewed Dec. 29, 2017
Greatly recommend the company, they have offered me the assistance I needed to lower my debt. I couldn't be more satisfied with them and the customer service and guidance when I felt overwhelmed. I would recommend to anyone to give them a try.
Reviewed Dec. 29, 2017
NDR has been very informative and I understood all the information that they needed. They have been very friendly and they answered all my questions so far. I feel that they will be able to help me and they have already relieved a lot of stress. I am happy to their help.
Reviewed Dec. 29, 2017
John ** was my credit liaison. He was wonderful! He is very knowledgeable and he took the time to explain the entire process to me and what my options were. He listened patiently while I explained a brief history of my credit card debt. He got back to me as promised with an approval decision and in less than 24 hours I was accepted and enrolled in the NDR Program.
I am looking forward to being debt free within 39 months! I love that there are no hidden, or upfront fees and the payment will not change during the course of the agreement. My application process was done via email and John asked the questions and all I had to do was answer them, and my signature was done digitally.. What a huge time saver for me. John did all the work. I would definitely recommend NDR to anyone in need of the services they have to offer. Number one in my book, BBB approved and accredited.. It doesn't get any better than that. Thank you John and NDR, thanks to you we are off to a great start in 2018.
Reviewed Dec. 29, 2017
The staff at National Debt Relief were some of the most courteous, knowledgeable and professional people that I have dealt with in years. At no time did they try to pressure me into their program or give me false information. I would highly recommend them.
Reviewed Dec. 29, 2017
The customer service is amazing... from the first initial call to the welcome call. Very nice, very accurate, very thorough. Definitely would recommend this company. The welcome call person was very upbeat and nice. We can't say that enough. We feel relieved going through this program. We can't wait for the harassing calls to stop.
Reviewed Dec. 29, 2017
Chris was great, and helped to put me at ease! The process was easy, and everything was explained to me clearly. The customer service is outstanding and help is readily available. Most of the work is done for you, with very little interaction with creditors.
Reviewed Dec. 29, 2017
When I needed to get out of a whole lot of debt, National Debt Relief got me out of it through settlement. But I still got another year and a couple of months. The negotiator was good and they helped me out fine. They are, however, trying to charge me any more money than what they're giving, but I have given enough, but considering they got me away from paying $14,000 back compared to what I'm paying back, I think I made out pretty good. Overall, they are great. Go with National Debt Relief!
Reviewed Dec. 29, 2017
I'm overwhelming in my debt and needed help getting out of it. National Debt Relief has a lot of good reviews and they explained their program and sent me some paperwork. I'm going through their program and they consolidated my debt. Their negotiators were knowledgeable and whenever they negotiate something, they give me a phone call, let me know about it, and ask if I approve it. Also, their customer support is really good and they answer right away anytime I have a question. They set up what was the best payment plan for me, like how often I'm able to pay, and they went after what I can afford. The cost for the service is really good and it works out for me. They are a really good company and I'm happily working with them. Their program made my debt smaller and they have made my life less stressful for me.
Reviewed Dec. 29, 2017
I couldn’t pay all my debts or my bills and it drowned me, so my sister helped me get a hold of National Debt Relief. They’re the ones that talked to my sister very clearly and explained what they were going to do. They even sent papers to me and put down what they do and how they talk to people, trying to cut their rates. When we have any questions, my sister gets them on the phone or on the computer. They call us back right away and there’s no wait. When they have something to tell me, they call me on the phone, send me a letter or they fax something to my sister. She comes and reads it to me and then I should fax it back to them or she calls them.
I’m in the middle of the process so far. We've paid some of the debt and bills but not all of them, and NDR is doing great. They've talked to the creditors and they asked them if we could get a small reduction in our debt. They negotiate how they’re going to do everything. I’m a handicapped person and I was so worried all the time about these bills. I didn’t have anything but I didn’t want to go to jail for these bills. The state never gave me enough money to live off. I know nobody who’s working cannot live off $800 a month and pay rent and the bills because I need my medicines. I tried to pay one bill, then later on pay the other bills but it was so much stress. NDR took a lot of stress off of me, and I’m not worried about the bills anymore. Anybody who has debts, I'd tell them to go to NDR because they’re the best. They help you with everything. You don’t have to do anything and you can sleep at night. A lot of stress is off of you.
Reviewed Dec. 29, 2017
I currently have the debt settlement service from National Debt Relief. Their enrollment process was easy. I spoke to Cynthia over the phone. She was really good. I understood everything before she got off the phone with me. She then emailed me the stuff to find and did all the paperworks. NDR has helped me out. It has been a tremendous help. I'm not sinking anymore and staying afloat for the most part. They have settled on four of my accounts and I still have five that's open. I have less stress because of the ease that they were taking care of everything and transferring all of my contact information. I would tell my friends to call NDR if they need assistance or if they need to settle on things.
Reviewed Dec. 29, 2017
I spoke with a couple of different companies but the person from National Debt Relief went into a lot of detail and I felt good going with them. He answered all of my questions and was very personable on the phone. He went over my credit card debt for I wasn’t able to pay them. He told me what it would be to get out of debt and went over the pros and cons. Then I found out today that one of my credit that I thought was enrolled was not enrolled. I supplied all the information and things started. I put all of my credit cards with them so they’re dealing with most of my creditors at this point. They’re working with four creditors but I still have some that I’m getting calls from. I’m in my fifth month out of the 48 months in the program.
I thought NDR would start working with my creditors immediately but that’s not how it works. When I talked to different creditors, they told me they haven’t been notified by National Debt Relief. It was my understanding that that’s why I did the power of attorney so that they would be able to send that information so that hopefully that would cut down on those calls that we receive. They say it takes a few months because I was not in arrears when I signed up. It just got to the point that I was going to start being in arrears. Right now, NDR has given me more ease and it took the stress off. I get paid every two weeks so I broke my payment as well. I know that the payment is coming out and my debt is being taken care of. NDR’s cost of service is good until I start seeing what I’m actually paying them to solve the debts. It’s really a high amount because they go over the total amount of my debt, not what it’s settled for.
Reviewed Dec. 29, 2017
I got into credit cards too much and National Debt Relief looked the best to me. The reps were all okay and they told me everything correctly. They went through everything really well with me and their customer support has been very good. National Debt Relief has been taking care of all the consolidation and settlements for me. I’m still in the process of completing the program but I think the debt is getting lowered now. The cost of the program was very fair and they’ve handled everything perfectly. I would tell my friends that National Debt Relief is the best way to go.
Reviewed Dec. 29, 2017
I was in debt and I had a family member who recommended National Debt Relief. So far, their representatives are all fine. They told me though that it was going to be one fee and then it got bumped up. While they settled one debt, it changed the cost of it. So I had to pay out more than I anticipated.
Reviewed Dec. 29, 2017
I was in too much debt and National Debt Relief had the best reviews online. So I called them up and they got my information and they called back in a couple of days. The process was pretty easy and self-explanatory. Their program brought everything down to one payment and I know things were happening and otherwise, where if I was just paying each regular credit by itself, it'd take forever.
So far, they all did it behind the scenes. They called and told me what they have decided. They said they had worked with the creditors and then they asked me if it sounded good. There were no real negotiations. And while I'm still going through it, they have told me it's going to take a while because of my debt. They said that if it works for me, then it's pretty much where we're going to go. Overall, the quality of service I got from National Debt Relief was very fair. If I were going to pay each credit card, I'd be paying a lot more than what it is.
Reviewed Dec. 29, 2017
My income has decreased and our debt was very high that I needed it reduced. I needed help and National Debt Relief has a high rating online and their enrolment process is very simple and straightforward. I first gave them my numbers, including the balances due and what my income was. Then their negotiator gave me a very good level of guidance. The cost of service was worth it and so far, working with them had a very good effect on my life. They're very precise, clear and honest.
Reviewed Dec. 29, 2017
I came across National Debt Relief as I was reading reviews. It seemed like a good company to help me out. Having a good Better Business Bureau rating and all that was definitely a factor, too. The enrollment process was pretty easy. Their guy got me set up and answered all my questions. I got enrolled in July and I've gotten some of my debts settled. A lot of the weight has been taken off of my shoulder. It's going smoothly so far. I got a year or two left if I don't miss. As long as I get myself situated, that's fine. The settlements have been really well as far as what I have to pay. It definitely fits my budget well. The program is helping me out a lot to have my debts settled for a lot less than what I owed which is helpful. Everything is working out and everything is reasonable. Also, it's been real easy to contact them all. They're really helpful. Anytime I have a question, they answer it.
Reviewed Dec. 28, 2017
A gentleman named Roy took my initial call and he went over everything to me very clearly! The 2nd gentleman that needed to call me back was just as knowledgeable and helpful. Both men were very friendly! They made a difficult issue, easier.
Reviewed Dec. 28, 2017
Krystal ** and Evelyn ** were so knowledgeable and patient. Great people skills. I felt positive and assured when finished with phone call. I would recommend National Debt Relief to anyone who was in trouble financially. They took care of everything so now I can breathe a little better.
Reviewed Dec. 28, 2017
Excellent customer service!! Bubbly, efficient, informative, helpful representatives. Helped calm my nerves and give me sense of relief. Very thorough and patient in explaining items I did not understand. Both Crisanta and Kelly were very honest, and helped me better understand why this program would be beneficial for my financial situation.
Reviewed Dec. 28, 2017
ThankS for all the help. I really appreciate the way you guys to help me get out of debt any easier. I never thought I could cut down on my bills so much. Every bit help when you start a business and trying to better your life. You guys answered all the questions I had.
Reviewed Dec. 28, 2017
I couldn’t handle my bills anymore. With a new baby on the way at the time I needed to make sure we weren’t in the negative and with over $600 in credit card payments a month there was no way we could do it. I sought help and found NDR. I’ve only skipped one month and I signed up December 2016. Since then I’ve settled one and am working on two. I am relieved. Literally.
Reviewed Dec. 28, 2017
I was referred by a friend and she is right, as soon as you hang up you feel 1,000 times better! I am hopeful and can't wait to end this feeling of overwhelming debt. This staff was kind and helpful and answered all my questions!
Reviewed Dec. 28, 2017
Was a very easy process and everyone was nice and very helpful. Basically stress free sign up process. I would recommend National Debt Relief company to my friends, family and others, they are extra willing to help you overcome your current situation and get you on the right track to financial freedom. Thanks.
Reviewed Dec. 28, 2017
NDR already has settled two of my debts for less than half of my outstanding balances and I have been enrolled for just four months. They are a life-saver and so easy to work with. With more than $50,000 in unsecured debt, I needed their services more than ever and they have delivered on their commitments through and through.
Reviewed Dec. 28, 2017
Your rep was knowledgeable, friendly and helpful. At no time did we feel we were being pushed into the program. He took his time and answered all our questions. He gave us time to consider the program before we made our decision to participate.
Updated 03/22/18: It was great to resolve my first debt. They were very helpful and made the process easy. This confirms that we made the right decision when we approached them for their assistance. They have given us the information we needed to go through this process and they are there to answer questions and provide advice.
Reviewed Dec. 28, 2017
Very professional & settled first debt within 3 months, way quicker than I expected. I will not hesitate to recommend National Debt Relief, not only were they very explicit from the get go they have obviously worked on my case diligently. I can't express how pleased I am.
Reviewed Dec. 28, 2017
So far I have had great experience with National Debt. I would recommend my friends to this copy. When I needed to delay my payment they had no problem in assisting me. National Debt has helped me reduce my debt payments and I am so happy with the outcome so far.
Reviewed Dec. 28, 2017
I would and have recommended this to a friend! I honestly feel like you helped save my life. It’s been very hard living paycheck to paycheck but I can see the light at the end of the tunnel now! My life has changed, thank you!!!
Reviewed Dec. 28, 2017
Account was @$1100.00 and was settled for @$460.00. NDR has been responsive to all questions and updates. I would recommend their company to anyone who has financial problems. They also have been responsive to problems we had when we were unable to make the regular payments.
Reviewed Dec. 28, 2017
Representative and underwriting are very knowledgeable on the services they offered. Provides honest answers on questions I have to get my debt settlement. Provided more than enough contact details information to reach them whenever further help or questions arises.
Reviewed Dec. 28, 2017
They were easy to work with and always on top of getting the next debt resolved. At the end they sent my request for lump sum payment and made sure there was enough to cover it and stopped my further unnecessary payment.
Reviewed Dec. 28, 2017
Both originator and welcome reps did an excellent job of clearly defining what, when, where and how, including how to respond to Chase and Discover queries - " we are currently working to resolve the situation". Review of documents and answered questions were thorough.
Reviewed Dec. 28, 2017
So far through the process, communication has been great and expectations have been put forth clearly, easy to follow. I look forward to a continued process and working with NDR to clear up my debt and be free from creditors.
Reviewed Dec. 28, 2017
I was very grateful to receive an offer of settlement from one of my past credit suppliers. I also know that I could not have negotiated such a reasonable settlement on my own. I appreciate National Debt Relief for their excellent work on my behalf. I am particularly impressed with the patience and skill used when communicating with clients over the telephone. Your Customer Service Representatives are excellent.
Reviewed Dec. 28, 2017
My experience has been good. I think more communication is important when you have debt and you care about your debtors in that you want to pay. It’s nice to know if they’ve been contacted or not if not why.
Reviewed Dec. 28, 2017
The agents were respectful and tactful, they reviewed everything very carefully and made sure I had no questions before proceeding. It makes a delicate matter more comfortable. The email follow ups are easy and most informative. Thank you for showing kindness.
Reviewed Dec. 28, 2017
I chose National Debt Relief from the many options due to outstanding reviews and recommendations online. So far, I am very pleased with the informative, professional treatment I have received. Carlos ** has a very sincere and pleasant manner that made me feel better about this very difficult decision. The process is easy to understand and the information complete and comprehensive. Thank you.
Reviewed Dec. 28, 2017
I am very happy with your services. Oh I feel very confident that you will help me to eliminate my debt in 3 1/2 years instead of 30 years. I appreciate how informative that you and your team have been. It has given me a peace of mind instead of being scared of the threats that the creditors send to you. I thank you very much for all you have done.
Reviewed Dec. 28, 2017
My experience with everyone I spoke with was awesome. They were polite friendly and seemed very professional. I would highly recommend you guys to anyone I can't thank you enough for your help I feel I can sleep better at night knowing that my bills are going to be paid. To me that is worth its weight in gold.
Reviewed Dec. 28, 2017
I was very happy with my service from the National Debt Relief company. They were able to resolve my debt in the time that they said they would. They kept in touch with me and updated my progress. They were very prompt in returning all of my phone calls and dealing with all of my problems.
Reviewed Dec. 28, 2017
Emily ** was wonderful. Overall the process was a great experience, I felt like someone care and was willing to listen and help which made the process so much easier. I will recommend the program to others. National Debt Relief you have great staff.
Reviewed Dec. 28, 2017
I was very satisfied with my overall experience. I feel like the two people I spoke with today were very efficient and were willing to help with any questions and concerns I had. I also was very excited about the money that this is going to save me in the long run.
Reviewed Dec. 28, 2017
My experience with National Debt Relief was excellent. The people I worked with were very professional. They exclaimed everything and answered all my questions. I would highly recommend them to anyone having debt problems. Everyone I spoke to were very professional and through.
Reviewed Dec. 28, 2017
Had a great phone conversion with a National Debt Relief associate about welcoming me into the program. We went over the program and my commitments to complete the program. Am delighted to start the program with all the great help from Nation Debt Relief.
Reviewed Dec. 28, 2017
Wonderful program and very helpful and friendly staff! Finally I can see a light at the end of the tunnel! I was looking at 18 years before being paid off. My settlement will have me current in only 3 years. It's nice to know there is a way out when you feel like there is none!
Reviewed Dec. 28, 2017
So far NDR has been nothing but respectful, thorough, understanding and helpful through this process. My anxiety about my debt has been lifted because I know there is a light at the end of the tunnel. For years I have been struggling to pay off my credit cards and now there is some hope. It’s worth the understanding that my credit score will take time to rebuild to know that soon the burden of this debt has been lifted.
Reviewed Dec. 28, 2017
So far your services have very helpful, have been very satisfied so far. All calls have stop except for one and all the advise has been very helpful, they are always there to help out with any circumstance.
Reviewed Dec. 28, 2017
They take care business faster and with efficiency with consideration, they care about you... We recommend National Debt Relief at any time. We are very happy with them, I give 5 rate to them because they ask questions to help you the best they can according to the situation.
Reviewed Dec. 28, 2017
They have the nicest people and all have been great to work with. They speak with me anytime I call and explain what is going on. They have helped me get out debt as well. I will let everyone I know to give them a call if they are in need. A great business with kind people.
Reviewed Dec. 28, 2017
I was struggling with my credit card debt. I could barely make the payments. I contacted a few companies and chose National Debt Relief. From the beginning they were polite, understanding and professional. I was really afraid of taking this step. It was totally unknown. It has been really difficult, but each step of the way it is getting better. National Debt Relief has answered every question I have had. If there was something I didn't understand, they explained it. They have settled most of my debt for about half of the debt. I now see a light at the end of my tunnel. I would highly recommend National Debt Relief.
Reviewed Dec. 28, 2017
I’m very please on how they are working hard to get my debt resolved and in a timely matter. I been on this program for less then a year and I have two debt resolved and they working on resolving two more. I have tried other program and never got this amazing results.
Reviewed Dec. 28, 2017
They simply taking each creditor, negotiate, come tell me the numbers and we settle. It is simply that straightforward. There is not a ton of marketing BS or any other nonsense. I appreciate your effort in the manner in which you conduct business on my behalf.
Reviewed Dec. 28, 2017
I spoke with Joe over a three day period. He was very willing to work with me on my limited time to speak on the phone and worked to make the process as painless as possible. He made me feel that what I am going through I am not alone and that someone from National Debt Relief will always be there for me. Thank you Joe **!
Reviewed Dec. 28, 2017
My time with the program has been outstanding. They work very fast to settle accounts. They have been very helpful and very knowledgeable. They told me my score would drop but my score would come back up quickly. I have saved a lot of money on accounts they settled.
Reviewed Dec. 28, 2017
They were prompt with my help and assured that I was protected through my journey to debt relief. They offered help at every turn and made sure they had consent from me to ensure I was getting exactly what I wanted. Thanks to them I'm closer to being debt free and living a life with no weight on my shoulders.
Reviewed Dec. 28, 2017
I was over my head with bills that I couldn’t afford. I was really thinking of bankruptcy. But I saw online about National Debt Relief so I called them. And they transferred to Lisa ** and she did and amazing job with going through all the steps and was able to get me in the program. Thank you Lisa!!!
Reviewed Dec. 28, 2017
I recommend National Debt Relief to my friends. They take care of my debts. They make feel like I don't need to worry about anything. They take care of the situation and keep me updated of the progress that they making regarding my debt. I do not have anything negative to say about them. THANK YOU FOR HELPING ME TO SOLVE MY DEBTS. THANK YOU.
Reviewed Dec. 28, 2017
Specialist are very professional and helpful with explaining the program. They are friendly and can answer all my questions immediately. They know everything that can help me with the program. Overall they are excellent on handling their customer. Thank you for helping me on this matter.
Reviewed Dec. 28, 2017
When I placed a quote on the debt relieved website I was very surprised by the representative Ryan helping me and answering all my questions. With the following call to finish my enrollment the representative was very helpful and answered all my questions.
Reviewed Dec. 28, 2017
Very helpful and explain everything. Great service. Hope I never have to use this service again but if I do they will be the first call. Lonnie walked me thru the whole process and knew what he was talking about. Answer any questions I had and was very helpful.
Reviewed Dec. 28, 2017
Already have 2 debts settled. Very happy with the progress being made to settled the outstanding accounts I have. I went site is very easy to use and when I have called in to customer service they have answered all the questions I have had about the process.
Reviewed Dec. 28, 2017
I highly appreciated the time you were helping me to settle debts to a debt free in life. Nathan did a good job, very polite and illustrated how everything works. I’m happy he did helped me a lot. The lady Monica from the welcome call did a good job for asking and verifying all my information and explaining how the NDR works for a person like me to be debt free in few years maybe three years. They did a very satisfactory job. Thank you. I couldn’t think anymore of what to say how am grateful with the helping hands to free out of debts. God bless.
Reviewed Dec. 28, 2017
Talked with Paul about getting control of my debt. He was very helpful, considerate of my situation. Took his time explaining the process and the end result. I feel like I can breathe now. I glad I called. I'm going to take back control of my life. Thanks to National Debt Relief.
Reviewed Dec. 28, 2017
National Debt Relief has treated me and my situation very well thus far. I could not be more pleased with their efforts in my behalf. I will in fact recommend National Debt Relief's services to any of my friends in need of them.
Reviewed Dec. 28, 2017
Every representative I spoke to was so polite, provided detail explanation of everything and willing to assist. My experience has been amazing thus far and I look forward to all you all have to offer! Leon and Kathy were extremely supportive in making this decision and they made sure they didn't miss anything. They were both very genuine and easy to talk to. All 3 calls I had with each representative took less time than what I thought which was good because they were all knowledgeable with any and every question I asked. Thank you all for all your assistance!!
Reviewed Dec. 28, 2017
2 1/2 years ago we were deeply in debt. Now down to 12,000. 1 year left of program. National Debt Relief has helped us so much. Just awesome! One year left of program so happy have a life again. They work out incredible deals with creditors over half off or more.
Reviewed Dec. 28, 2017
I was recently offered a settlement on one of my credit cards that will save me close to $10,000 and will be paid off in one year! I am so happy and I can't wait until I keep getting more settlement offers so that I can hopefully be debt free in 3 years!
Reviewed Dec. 28, 2017
I found out about National Debt Relief via social media and it is the best thing that happened to me for 2017. I am already feeling a relief off my shoulder. Wish I knew about them ten years ago. I feel very comfortable and would like anyone who come across this company offering to help you with your debt please don't have second thoughts.
Reviewed Dec. 28, 2017
I came to National Debt Relief pretty desperate. Both Joshua and the lady that gave me my welcome call were very helpful and calming and showed me how to make my life better and get my debts paid and off my back. I thank you all so much for helping me! Truly. All the information was easy to understand and meticulously explained to me from beginning to end.
Reviewed Dec. 28, 2017
I am very pleased so far with my debt relief program I have in place with National Debt Relief. They’ve been very helpful and comforting during this difficult time in my life. Speaking with my representative on the phone, he has been very supportive and assuring to me that I am On the right course for recovery.
Reviewed Dec. 28, 2017
I needed some assistance in paying off some bills and I was satisfied with what I had heard about National Debt Relief. I also looked them up on the Consumer Bureau and there were a lot of positive comments about them. I sent them my debts and they looked it up to make a comparison. And then I filled up the application and got started. They are professional. I called anytime I had questions and they've been very responsive. I can go to their website if I want to add something or make some changes. The site is set up so that I can do it online and it gets resolved immediately. It's all been a positive experience. I have another year left, but I’m happy with where we are right now.
Reviewed Dec. 28, 2017
Between 2015 up to this year, I’ve been in and out of the hospital which slowed down my pace of work. My income wasn’t coming in as I estimated it to come if I was working as I used to before. My credit got messed up but National Debt Relief is helping me clear that up now. They’re efficient and I'm comfortable working with them. Every month, I get my updates and they’re always helpful and willing to go through any questions I have and go forward. The price would also be fair once I’m working.
I only started with them March this year and I had seven cards. So far, there are four more to go and I hope everything goes well. But so far, I've had nothing to worry about. Once my payment is there, I'm good. Although I had a month where I wasn’t able to pay, they were able to put my payment on hold for me for that month. The guys are working with me but it all depends on me. I always say I’m not going to do anything that’s going to put me into trouble with finances and I never even wanted to be at this stage where I am with my finances. All my creditors know that normally I would pay everything on time but nobody knows when sickness will arrive. People who have problems with their credit should get on board with National Debt Relief as well.
Reviewed Dec. 28, 2017
I’m on a debt consolidation program with National Debt Relief. Their cost is really expensive and it’s definitely a downside. They also want their fee first and they’re not flexible with allowing me to pay off the credit cards first, which is more important for me since that expects my credit and it was a little frustrating. It’s obvious, too, that their reps hide behind a script so when you catch them off-guard, they repeat what they already said. So, I had to go higher than the random people that I have spoken with to get real information. But other than that, I have a good experience with them. They answered my questions to the best of their ability and they've been helpful whenever I call. I have two of my credit cards settled and it was a huge relief.
Reviewed Dec. 28, 2017
My wife walked out on me and my special needs son after two and a half years of me being out of work. So, I had to go back full time, trying to take care of my son and I'm still not doing it well. I don't have a family or anybody else. It's just me and my boy and that makes things tough, especially when he is sick then I can't go to work and I have to stay home.
I enrolled with National Debt Relief and the process was easy. They did a phone call and asked me a bunch of questions then I filled out the information with my bills. Also, the negotiator did a really good job. Every time I asked a question, their representatives got back to me within hours even through their website. It was well done. Nothing took forever and they're always on top of it. However, the payment plan where they consolidated my bills and that I pay monthly is getting harder for me now. If they could adjust my payment plan for me, I'd be right okay. Other than that, I enjoy working with National Debt Relief and I've already recommended them.
Reviewed Dec. 28, 2017
I had so many credit card debts and I figured that National Debt Relief was the best fit for me. I was with another company before but they were not doing well. They took out some money out of my account when I said I didn't want to continue with their program and they didn't return my money. A friend of mine went through the same situation I'm in right now and he suggested that I go to National Debt Relief.
National Debt Relief's debt settlement program is really good. They are taking $200 out of my checking account bi-weekly, and they are settling with all of my creditors. At first, they showed me an amount and then divided that amount into three years to figure out how much to take. Then they asked for my bank info and asked if I was okay with the amount. So far, they have resolved six accounts. They are friendly and easy to work with. In addition, they're negotiating as if I would negotiate with the bank.
Reviewed Dec. 28, 2017
National Debt Relief is a reputable company and has high Better Business Bureau ratings. Their process was straightforward and it took about two weeks for it to be completed. The people treated me well and explained everything to me. On the other hand, I would have liked them to inform people what the process of the creditor will do through negotiations. You check your credit score, but until there’s a negotiation settlement, it can be adversely affected continually. I would have liked them to touch that point a little bit more during our talks. Other than that, they have consolidated things and they're worth looking into. I'd tell my friends to give them a shot.
Reviewed Dec. 28, 2017
My income wasn’t catching up to my debt, so I was behind. I saw an advertisement for National Debt Relief and I called to see what happens. I got a program for debt reduction and consolidation into one payment, and I’m paying them off a lot faster. I have two accounts, which they negotiated to a lower amount. One of them was from 2800 to 900-something dollars, which has been paid off already.
NDR seems to know what they’re talking about, and they’ve been on point ever since. They just looked at my debts and they told me what it was going to be, and then they began negotiating. After that, everything has been good, so far. They’ve done what they said they were going to do, and the cost is very reasonable. Because of National Debt Relief, my debts have become manageable. However, I don’t like that I’m getting a phone call every month, every time I make a payment. It makes me think that I did something wrong. But other than that, everything was very smooth sailing.
Reviewed Dec. 28, 2017
National Debt Relief helped me consolidate my debt and reduce my payments. I was having trouble paying my credit cards, and it got to where I was using the credit cards to live month by month. Stuff would break at home and I’d have to use my credit cards to get it fixed. I was caught in a vicious cycle that I couldn’t get out of. The enrollment process with NDR wasn't too bad and it took about an hour and a half. While I did most of it over the phone, I had a few things I did online. Everybody was very helpful and answered all of my questions. The program helped me have a little bit of extra cash. It was not much, but it's made it easier to get through month by month. I still got three years left, but we’ve gotten rid of two and we’re working on the third right now. And it’s a little bit faster than I’d anticipated.
The negotiators usually call me once they get a settlement that they agree with. Most of the time, it’s about half the amount owed. They explain to me what’s going on and whether it’s gonna be one lump sum or it’s gonna be payments. The phone calls take 15 minutes at most. Then I'd get an email with exactly what’s gonna happen and at what time. Plus, they are straightforward. But the negotiations took a little time. I was a little bit worried for a while because I hadn’t heard anything. When I called, they said they hadn’t had any negotiations yet. But other than that, NDR's customer service is awesome. They're very quick and don't put clients on hold for very long. I didn't have to do much with the service NDR provided and the cost is reasonable. Now, I don’t have to worry about if I'm gonna have money for payment and I don’t have people calling me constantly.
Reviewed Dec. 28, 2017
I had more bills than income, so I checked out National Debt Relief. They had good reviews online and with the Better Business Bureau. Enrolling with them was really simple. I did a pre-thing online and they called me back, then everything was done online and by fax. It didn’t take any time at all. Their negotiator was very nice. They only contact me if they have a settlement offer and they send me an email to let me know what the offer is. I either accept or deny it. They’ve already made arrangements and got some of my stuff paid off. We’re making good progress on getting me all caught up. I still got just under two years to pay everything off, but almost everything has been settled except for a couple of things. Also, If I want to check my account at any time, I can just get onto it online and see where I'm at with everything.
It saves me a lot of money from what I had been trying to pay for each all the time. There's a small charge every month but it's not that much and it's figured right in. So, I still end up saving a whole lot than if I was trying to pay everything myself. It's been a great help because I know I get everything paid every month and I don’t have bill collectors calling me every five minutes. I'd recommend NDR to anybody. It's definitely a better choice than trying to file for bankruptcy.
Reviewed Dec. 27, 2017
The people treated me extremely well. They were courteous And met my needs. It went very well. My debts were handled Completely. Thank you for everything you did for me. My husband passed away and it took a lot off of my shoulders.
Reviewed Dec. 27, 2017
Credit card debt had got a hold of my finances and was managing me. I reached out to National Debt Relief to see how they could help change this scenario. Today I spoke with Matthew who walked me through the program and assisted me with my application to approval. He was very professional and courteous. Once completing this process I spoke with the Welcome center that further checked and confirmed facts, and let me know what to expect next, and the emails that I would need to review and sign. Everyone I spoke with was very professional and courteous to my situation. I now feel better going into the new year with them helping me secure my future and decrease my debt in much shorter time than I would have on my own. Thank you!
Reviewed Dec. 27, 2017
I'm sleeping better knowing National Debt Relief is helping me to eliminate my debt. This is the Best decision I've ever made. They cared about me and made my life easier. They explained everything in detailed. They Took a big weight off of my shoulders.
Reviewed Dec. 27, 2017
So far the customer service has been great. I have just started so I hope it continues like this through the process! The people are friendly and my counselor was prompt and professional. He was able to answer my questions proficiently and quickly.
Reviewed Dec. 27, 2017
It was good experience to have call with Mark and the other people in order to go through my account and get it sorted out so that It will be easy for me going forward. I like it and would easily recommend to others whoever is in need of this kind of opportunities to get better.
Reviewed Dec. 27, 2017
I just recently called for help. I am very impressed up to this point with how they are handling my account. I am hoping to get my debts in order with the help of this company and so far I am more than pleased. They are very thorough, informative, and helpful.
Reviewed Dec. 27, 2017
I talked with both Kaiya ** and Kim ** and they were exceptional. They were friendly, knowledgeable and so understanding. They explained everything very thoroughly and made sure I understood. It has been an amazing experience so far. I could not have asked for better people to deal with.
Reviewed Dec. 27, 2017
They made signing up fast and easy. However once signed up I realized, It would have served me well if I was verbally informed of steps I needed to take with my creditors, although it was mentioned in the booklet, it was out-dated. I was impressed how quickly my first debt was paid off.
Reviewed Dec. 27, 2017
The experience so far has been very comforting. I can already begin to breathe again. Mr. David ** has been wonderful. I appreciate all of the respect and understanding from the staff at NDR. My sincere thanks to everyone!
Reviewed Dec. 27, 2017
Great experience. Mr. ** was very professional and help me with all my issues. I would definitely recommend him to family and friends and he had great customer service and a pleasant disposition. It is evident that he is very knowledgeable at his job.
Reviewed Dec. 27, 2017
The service is great, the customer service is great at assisting with any questions if I call in and if I send a email they respond within a timely manner with any support regarding my issues!!! Definitely recommend, they've already resolved 2 of my accounts, I have 5 left!!! It's great. All I have to do is hit a button on a email when they reach a settlement with a card...
Reviewed Dec. 27, 2017
Everything was going great the first three years. I kept being told everything was on pace to finish in the four years. They kept telling me I was doing good and everything was smooth. Then, with 14 months left, all of the sudden things are going to take an extra year. Now they're offering me a loan at 21% interest to get it done. With just over one year left until I'm done paying an insane amount of money every month, I magically have two years left instead of one, without ANY warning what-so-ever. Up until I got the call offering me that magical 21% interest loan, I was on pace and doing great. Unbelievable. Completely unbelievable.
Reviewed Dec. 27, 2017
Customer service I talked to was not friendly at all and kind of rude. I want to ask some questions about the settlement she wants to discuss but it was obvious that she just wants to just go over it with me so she can get her job done. So different from the nice customer service rep that I talked to about the same issue a few months ago. This one really delivers poor customer service.
Reviewed Dec. 27, 2017
So far I seen that they have resolved two of my cards and I haven't had any issues. I get emails and I'm always being updated with what's going on with my cards and if a card is going to be resolved or got resolved.
Reviewed Dec. 27, 2017
Very good and professional team. Made the application and approval process painless and simple. I recommend this service to anyone needing debt relief! The process takes about two hours to complete. All you need is a telephone and access to a computer. Easy peasy!
Reviewed Dec. 27, 2017
They have been very informative on the creditors and kept me informed when a debt was settled. Always reviews my acct. with me and keeps me up to date. Been very courteous every time I call or when they contact me. Always make sure I understand what is going on.
Reviewed Dec. 27, 2017
NDR has been diligent. After 6 months, they've resolved one of several issues. This isn't a quick process and one must be ready for the stress associated with an extended process. I'm sure I didn't listen well enough in the initial discussion, as I'm sure they explained this early on. So far, NDR has met their commitment.
Reviewed Dec. 27, 2017
When I talk to customer service they answer all my questions very thoroughly and accurate. I'm in the program and it has been very helpful to reach the goals of debt relief. I'm glad I made the call to them and I will get on the right track of all my debt. I would recommend to a friend and to anyone who needs help with debt relief. Having a monthly payment schedule is helpful to when payment is due.
Reviewed Dec. 27, 2017
I am in shock with how well this program has been laid out and executed for me. Both of the representative that helped me was very knowledgeable, accurate, and friendly. I would recommend this service to anyone as a five-star service.
Reviewed Dec. 27, 2017
Very informative, kind and patient. Helped me with questions and provided clear answers. While the last person I spoke with (I assume was new), Sherye was very knowledgeable and listened to what I had to say and had a resolution to everything I asked or issue with my bank account she helped resolve. Can't speak highly enough about her.
Reviewed Dec. 27, 2017
Very satisfied with the services for now. I really appreciate the way they explain to me all the process. I will recommend it to anyone. I will keep in mind my friend and family members. Also I was referred by my daughter, your services help her out with a school loan. Thank you guys.
Reviewed Dec. 27, 2017
Very helpful staff, good to get back on track with my debt. Miles and Karen were great. Not pushy in any way. I appreciate that. From the first call they sounded like they care about the situation. Though they couldn't take on any tax debt, at least the CC debt will be taken care of.
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