National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed March 20, 2017
The customer service was very helpful in getting me started to freedom from debt. They were very friendly and helpful in answering any questions that I may of had. Joe ** was very friendly in getting me started. Joe was very professional.
Reviewed March 20, 2017
A friend of mine told me about National Debt Relief, and I trusted she wouldn't give me someone who was a fraud. So far, our experience with them has been great. I've always had positive interactions with them. Every time I'd call, they're always quick to answer my questions. Also, they've always returned my calls or updated me when things are happening with my account. Half of my debt is gone, and it's been a positive experience overall.
Reviewed March 20, 2017
I researched online and it was said at the Better Business Bureau that National Debt Relief is really a good company. Their people there are awesome and very positive. Plus they answered my questions. I would recommend them.
Reviewed March 20, 2017
I wanted to improve my credit score and National Debt Relief was the first debt relief company that I looked into. It’s been great with them and their team is really informative. They walked me through everything step-by-step. I also like the fact that they’ll give me a call if there’s been an update or a new finding so that I can add that in to my current program. I'm in their 36-month program but I should complete closer to 24 months. I’ve noticed some improvement in my score since working with them.
Reviewed March 19, 2017
Overall, my experience with National Debt Relief has been good. It was time for me to get my credit back to good standing, so I looked into relief help. Initially, the guy explained everything and he estimated on how long it was going to take. I could deal with it, so I signed up with them. Since working with National Debt, I'm looking at my credit score change every month, which is good. I'm happy with them.
Reviewed March 19, 2017
Everything's been great with National Debt Relief. They were very helpful in trying to get rid of all of my debt. They have done excellent service so I haven't had any problems. I'm satisfied.
Reviewed March 18, 2017
I just started. Signed up with this program and as all goes well I will be happy and free from being in bondage to debt. Was able to speak to a real person who explained all the pros and cons of the program. Long as I do my part it will work. It won't happen overnight but in time it will and hopefully I will learn how to manage better.
Reviewed March 18, 2017
They're the best help you could ever get from them. I recommend this program because it helps you get all your stress away knowing you're gonna be paying every single penny you owe everyone, and plus your credit will be building up down the road and then you could start fresh.
Reviewed March 18, 2017
The representative was very knowledgeable and provided detail answers to my inquiries. He was available at a time when my spouse would be available to ask questions about the program. I felt comfortable speaking with the representative regarding my situation.
Reviewed March 18, 2017
I needed National Debt Relief to deal with loan me and another unsecured loan. Another debt relief program would not deal with loan me. Once she said she deals with unsecured loan totally freed me. She proved to me that they are performance based.
Reviewed March 18, 2017
Two years ago National Debt Relief gave us a call, sent us some information and we read over it. Their team is friendly but not as knowledgeable as I wanted them to be. Whenever I call, no one knows what's going on with the file. They say that anyone could answer my question but I end up getting moved over to someone else who says, "I can't handle it at my level." I'd rather them be more knowledgeable on their processes and the ability to explain it differently. I'm still paying the same amount of money out-of-pocket and by having it done in four years, my credit is gonna suffer or it is suffering for the next four years. Two years after I'm done, it will probably take two more years to get up to a healthy 750 or above. It still stings to have my credit suffer so much but I'm glad that we made the choice to get out of debt sooner.
Reviewed March 18, 2017
The people at National Debt Relief have been very informative and quick. It's always been as if they cared and they've been good all around. I've been with them for a year and I'm already halfway debt-free, and I thought that it was impossible, so I'm happy. I have recommended them to a couple of friends.
Reviewed March 17, 2017
My wife Delphine and I felt very secure in providing required information. Each person that made contact was very professional, able to answer questions without hesitation. I was very impressed with the young lady that called as a member of the welcome committee. National Debt, I feel very good about your company.
Reviewed March 17, 2017
Both associates who helped me get set up were very knowledgeable, polite with the authorization and set up of my account and patience to boot. They made the process as pleasant as possible. They made it clear to ask questions and were willing to go back and answer any question I may have had. There was quite a number of items to cover so went fairly quickly, but, were happy to stop and take the time needed to answer.
Reviewed March 17, 2017
My POC David ** was extremely professional and patient and extensively knowledgeable when I asked questions (and I asked a lot). He was very detailed and listened attentively. He explained each and every step and made himself available to me when I had time. I should have done this a while ago. Thank you, David!!!
Reviewed March 17, 2017
This program was the best that happened to my family. My debts were getting to a point that I actually owed more than own. Even though during the process of the program your credit does go low, it will go back up once your accounts start to be settled by the negotiators of the program. National Relief Program gave me and my family peace of mind knowing that in 4 years or less we will be completely out of debt without going bankrupt.
Reviewed March 17, 2017
Very friendly and caring. I was able to understand everything that I was told and answered all my questions. Thank you for your services. I hope this will be a good experience and help us get out of debt sooner.
Reviewed March 17, 2017
I was in debt up to my neck, but ever since I used National Debt Relief, everything's been A1. The team members were nice and friendly, and the process was really easy and simple. Everything is well and I got faith in them. I could see how they're working like they're supposed to and I feel that I'll be out of my debt real soon. I'm very satisfied and I'd recommend them.
Reviewed March 17, 2017
I was very pleased with Kim ** and the way she explaining the program to me. I am sure that this will assist me with my financial hardship. I am looking forward to start making payments toward this program.
Reviewed March 17, 2017
Jay and Harold were both very helpful explaining information I didn't understand. Jay immediately got back to me via email and was very responsive, he was quick to reply and worked around my inconvenient schedule and used emails for all correspondence. Harold helped further explain some things I was unsure about during the welcome call process so I could make sure that I knew what I was signing up for and to ensure it was the right move for me to get out of debt.
Reviewed March 17, 2017
It was awesome to talk to one of your agents. We love how they explain things to us and the kindness they showed. We would definitely recommend this company because you know what you're doing and also because the friendly environment you have as a company. Now we can feel peace and know for sure that our financial problems are going to get fix. Thank you for everything. God bless you all.
Reviewed March 17, 2017
My experience with National Debt Relief was great. They are lifting a burden for me. I am glad to have enrolled in their program. They are a great help to people with debt. I appreciate their willingness to help me.
Reviewed March 17, 2017
My experience so far has been extremely positive and my representative has been nothing but professional and helpful with my situation. I look forward to continuous positive progress with NDR and I would highly recommend them to anyone looking for relief with their debts.
Reviewed March 17, 2017
I am so grateful for the National Debt Relief program. Gerri ** was so professional and kind. I was very embarrassed to admit to anyone that I was in over my head in debt. Gerri gave me such comfort by telling me I am not alone and she showed such compassion to my situation. A heavy burden has been lifted off my shoulders. Thank you!
Reviewed March 17, 2017
When I made the decision to go this direction, the representatives who I had contact with were excellent and extremely informative. By the time the contract was signed, I knew I made the right decision and I'm confident this is the fastest way to get my debt paid off.
Reviewed March 17, 2017
I can sleep at night knowing this amazing company is behind me. I have had a lot of family health problems and watched my father die in my arms. I got in a lot of debt helping out family and taking time off of work, and no one would help me. This company gave me confidence and the support I need to get back on my feet.
Reviewed March 17, 2017
My experience with National Debt Relief was wonderful. My specialist was Joseph ** and he was very kind and courteous. He answered all my questions and explained everything to me. I was amazed at how fast the process went and am super excited to be on my way to being debt free!! You have given me hope for my future and I would highly recommend your services to anyone in need of Debt Relief. Thank you for showing me that there can be a light at the end of my tunnel.
Reviewed March 17, 2017
I had a lot of credit cards and they were high limits. I could only make minimum and I didn't want to keep doing that forever, so I wanted a way to resolve it. For the most part, everyone at National Debt Relief was really nice and helpful. They told me everything I basically needed to know: the process and the timeline. It was a relief to know that I was getting help.
There was only one interaction where I didn't understand and the girl didn't really explain to me, so I just hung up. But it was after my stuff went to Liberty Lending and the amount wasn't what they told me it was. There were extra charges. When I asked about those extra charges from National Debt Relief, the girl just said they're settlement charges. I told her I didn't know that. I asked that in the beginning and the rep said it would be something taken care of by National Debt Relief. Then she said, "Well, you signed the contract," and that was it. I got irritated and hung up.
Other than that, it's been really good and a lot easier. I'm not stressing about making five different payments to different people, at different times. It's one set amount and I know I can make that monthly. And if I do need anything, I can call them. The only other thing that I don't think people would know is about that Liberty Lending part, which is actually really awesome. I didn't know that if I maintain something for a year and am in good standing with National Debt Relief, then I can move on to another program. And that also helps me build up my credit. Overall, I'm satisfied and it is a big relief emotionally, mentally, and financially.
Reviewed March 16, 2017
Excellent customer service, easy and painless sign up for the program. Well-explained by the customer service rep about everything that will be done with the consolidation. Looking forward to working with the company and resolving these lingering debt issues. I feel that the company will do the best for me on my behalf.
Reviewed March 16, 2017
From the first phone call to the last, each employee was very helpful and patient to guide me through the process of getting back on a better financial track. I am now left with a feeling of relief that there is now a light at the end of the tunnel.
Reviewed March 16, 2017
James ** was helping me with step by step. The prices was simple and understandable and by now I pay a lot lower than what I used to pay toward my loan. Now I can maintain my income and my credit score will be excellent again. National Debt Relief really helpful and make your life easier and manageable.
Reviewed March 16, 2017
I would recommend this company to everyone. They were accurate. They go over each details. Very friendly and helpful with the situation you are in. Take note of each question and very fast. I am very happy with them. They helped me out so much. Now I can sleep better at night.
Reviewed March 16, 2017
Very good so far. Everyone has been very thorough with the information given. They seem to be reputable, and they have been around for some time. I hope they can assist me with putting my financial issues behind me. It has been difficult finding gainful employment.
Reviewed March 16, 2017
The team at National Debt Relief was very patient and understanding. I didn't feel judged at any point as I was going through the process. The team was thorough in answering all of my questions. They were also very prompt in responding to my emails.
Reviewed March 16, 2017
I can't say enough good things about the guys in the program! They were so gracious, professional through this whole process. They explained EVERYTHING in detail where I could actually understand. It was a honor for them to help me. Thanks!
Reviewed March 16, 2017
This has been a great experience. But making me rate my experience both I even make my first payment is very rude, I believe. Appraises are given because someone wants to let you know how their experience is and should not be a forced thing.
Reviewed March 16, 2017
My experience was very good. I was worried about so many things and had a lot of questions, not once was I left feeling like my needs were not important to National Debt Relief. Lonnie took the time to explain what to expect, step by step and I felt very comfortable. I would recommend to anyone who is struggling with even the smallest amount of debt to give them a call. Hopefully everyone can have the same experience, I truly believe my goals are also their goals and that is a great feeling.
Reviewed March 16, 2017
My experience so far has been very favorable. It's not enough time yet, as I am in the beginning stages, to fully review NDR. The customer service has been great so far, the communication has been great and the information has been quick and they are very attentive to my needs and questions. I hope this great customer service lasts throughout my whole process and it's a scary process to go through. I will review again at the end of my ordeal.
UPDATE ON 08/21/2017: I have only been enrolled in the program for four months and NDR has already settled three of my accounts and at a much lower settlement than expected. They e-mail me the settlement offer and all I have to do is look at it and respond by pressing a button submitting my approval. They are quick and efficient. I am so glad that I decided to enroll and am looking forward to being debt free.
Reviewed March 16, 2017
I was overwhelmed with debt and was trying to find a solution. I have spoken to the National Debt Relief team over the phone and over email, and all the interactions were really pleasant. They explained everything to the fullest and kept me up to date with what's going on with my account. It's a lot less stressful because everything's in one place and it's being taken care of, which makes everything a lot easier for me and my husband. I appreciate how they are constantly reaching out to keep me informed if there are any changes or something that needs to be taken care of in a timely manner, they're right on top of it.
Reviewed March 16, 2017
Enrollment in National Debt Relief. Friendly staff, answered all questions. Satisfied so far, anxious to get started. Thanks to everyone for their patience. Cellphone wasn't working very well but we made it happen anyway. I already feel some relief from the worry about my debts. Maybe there is some light at the end of the tunnel. Thanks again.
Reviewed March 16, 2017
My personal experience so far is good. Everything has been fully detailed. Lots of information is given plus an email. Customer service is perfect. The employees I have talked to have been very cordial and professional. They have been more than willing to answer any questions I have had. I just wish I had found them sooner. I feel the stress of worrying about my financial situation disappearing!
Reviewed March 16, 2017
I worked with Narkis. He was great. Helpful and nice and not pushy. Hopefully this program will work for my family. I hope that there is not a catch somewhere down the road that is going to bite us in the butt. We just want to be happy.
Reviewed March 16, 2017
I'm a veteran who has had a couple employment setbacks after separating from the Air Force. Needless to say, I got behind on some bills. It got to the point where I could look forward to every one of my paychecks for months going exclusively to bills. I put my info in the site and within 5 minutes Alex ** called me, and an hour later he had me set up. Now I can actually create a healthy budget and have disposable income as well.
Reviewed March 16, 2017
I was reluctant to call about my situation, because it can be an embarrassing thing to handle, let alone discuss with others. After speaking with Victoria and others from NDR, I couldn't believe how easy they all were to talk to, how helpful they were, and how much they actually cared to help me. I honestly wish I would have called sooner, but am so relieved now to be a part of this program, and have peace of mind that I will no longer be struggling with debt, and am taking serious steps to becoming debt free in a matter of months. The process takes a little while, but it's a very small price to pay to get NDR in your corner and help with the debt relief process. Again, you won't believe how easy it is, and how comfortable they make the process for you.
Reviewed March 16, 2017
I was in a lot of debt and with National Debt Relief, I no longer worry much. They were always exceptionally helpful whenever I call them. Then if I had a question somebody couldn't answer, they would call me back. Also, they were always very pleasant and knowledgeable. It has made my life a lot better in terms of stress over bills and I would definitely recommend them.
Reviewed March 16, 2017
National Debt Relief was helpful and their team explained everything. They settled a few of my accounts and I’m still working with them towards getting money into my account to pay everything off.
Reviewed March 15, 2017
I want to say the person I spoke to was understanding, not pushy, didn't make feel embarrassed. Information is thorough and easy to understand. Once I'm in this longer I can tell you more. I'm looking forward to be debt free so I'm really depending on you for help and I will work hard on my end.
Reviewed March 15, 2017
Mr. J. **, the NDR representative who immediately answered our inquiry about debt consolidation, was very helpful; he was able to answer all our questions. Mr. ** walked us through the program very clearly and thoroughly. We are very nervous at first, but he was very reassuring and made us feel that he understands our needs. He was able to alleviate the fears we had about enrolling in this program. NDR (National Debt Relief) gives us hope to have a better future that is debt free. We wished we had not waited this long. Our life will surely change just being in the program and so much more once we graduated. We will surely recommend this program to our friends or families who are also in the same financial situation as we are in.
Reviewed March 15, 2017
Representative was very courteous, informative, and understanding of my personal situation. Answered all questions to my utmost satisfaction. The entire process was explained and thoroughly detailed. I am excited to see the eventual results. Should have contacted your company years ago.
Reviewed March 15, 2017
I'm so happy that you was able to help me to start a new freedom from debt!!! Your service is well needed for me to start a new life! I would recommended your service to anyone! I was drowned in my situation not seeing any hope until I came across your advertisement!! Thanks so much.
Reviewed March 15, 2017
The service was great. The agents were very good at explaining all matters related to my debt consolidation process. I received all of the related documents and signed them sent them back to agents and I have my copies for records. I hope to be debt free in 3 years.
Reviewed March 15, 2017
My debt specialist was Eric **. He made the process of enrolling as painless as possible. Thank You Eric :) He talked/emailed me through the process and was extremely helpful in all aspects. My welcome call was handled by Brandon **. He also was extremely courteous and diligent in the final steps of the enrollment process. A HUGE thank you goes out to both of these gentleman. For making what could have been a horribly nerve wrecking process, a pleasant experience. :):)
Reviewed March 15, 2017
The 2 gentleman with which I have spoken with have been very nice and patient explaining the program. It's not their fault but it's hard for me to understand everything. It's great that I can always call back with further questions.
Reviewed March 15, 2017
When I called the "Welcome Call", the representative was VERY HELPFUL, putting me at ease, answering all my questions and making sure I understood everything and willing to help me set up my account online with National Debt Relief. Wonderful person!
Reviewed March 15, 2017
Tanjela, my agent, was totally professional, friendly, and helpful. Very impressive. The Welcome Call went very well, too, and the lady was professional, courteous, and well-versed in all aspects of this process. I will definitely tell my friends and family members about National Debt Relief.
Reviewed March 15, 2017
I appreciate the complete and articulate nature of the explanations of each step in the process as well as the repercussions of my decisions. The people I spoke with were courteous, patient and helpful. The process itself is going to help me through a period of financial difficulty for which I am extremely thankful. A much needed service in today's uncertain economic times.
Reviewed March 15, 2017
Susan was so very helpful and kind. I really appreciate all of her and your teams help. Thank you for taking me on and giving me this opportunity to get my life back on track for the first time in 8 years.
Reviewed March 15, 2017
Awesome experience, quick and extremely professional. I would recommend to others about my experience. The phone calls and discussions I've encountered have been very helpful and they are very good about going into detail explaining everything so that you understand it.
Reviewed March 15, 2017
The people I have talked with regarding my debt and request for debt relief were very professional, and of great help in processing this request. I would highly recommend them to anyone in a situation requiring debt relief. Everything was handled by phone calls, and emails and all were handled promptly. From the first call through the follow up calls everyone was very professional and polite, as well as helpful with any questions I had.
Reviewed March 15, 2017
George ** was absolutely amazing to deal with. He was beyond professional, extremely patient with all of my questions and made me feel so hopeful. I feel like so much weight has been lifted off my shoulder. The process was quick and easy!!
Reviewed March 15, 2017
The representatives have all been courteous and efficient... I was very pleased to know that I have assistance with the handling of my debts. All questions were answered and I am hoping that the results are as effective as the enlistment. Thank you.
Updated review: July 1, 2017
I had sent a complaint about this problem, and received no answer, so mailed the documents by USPS. I had completely forgot about it by the time I was contacted. It was explained to me that quite a few people experienced the same problem, and the fax situation had been corrected. So all is well that ends well.
Original Review: March 15, 2017
I have tried to send a requested document to you by fax @1.888.688.3291 several times and always get a no answer message. Why? I can't comply with sending new information to you if I can't get a fax sent. What is the alternative?
Reviewed March 15, 2017
My customer service representative was very helpful. She explained everything very clearly and in detail. I was able to get started in the time frame that I needed to and was quoted a very reasonable and affordable price. I would definitely recommend NDR to my friends!
Reviewed March 15, 2017
Good people, knowledgeable and a lot of patience. The fact that all my questions were answered in a very sharp manner I'm satisfied with the excellent service. Thank God l found a place that l can trust. Now is very important for me and my family to get back on track.
Reviewed March 15, 2017
The initial sign-up was awesome. I spoke with a young man by the name of Randolph. He was very helpful and helped ease my anxiety. The Welcome phone call was fine. The young lady was very helpful but I sensed an urgency in her voice. I felt a little rushed. But other than that she was very helpful as well.
Reviewed March 15, 2017
Very friendly and helpful. Would recommend to anyone. The people I spoke with were very friendly and understood my situation I was in. Very easy steps to get approved and in a matter of less than 30 minutes I was approved. With all the negative debt I have was not a issue.
Reviewed March 15, 2017
My husband had to resign from his job and so we were going underwater with our credit card payments. And so, we decided to look for help with National Debt Relief. Their team was very understanding in helping me get through the process and the paperwork. I felt like it wasn't an overwhelming mountain. However, I recently had a problem. I'm on maternity leave and I was given an offer to have my debt bought out with one loan to get my credit back on track faster. I told them I was on maternity leave and they said they would transfer me over to the loan people to see if I would qualify.
As soon as we got over to the loan people, they said that they couldn't help me because I was on maternity leave and I didn't have any paychecks provided. If it wasn't for me begging them to revisit the offer later, they were just happy to hang up the phone on me and completely take the offer off the table. I'm going back to work in a week and I will have checks to show proof of this but they wouldn't even talk to me. They made me feel like I was the irresponsible party. Despite that situation, they're still wonderful to work with.
Reviewed March 15, 2017
I got security out of living paycheck to paycheck. I was trying to get rid of all my debt so I can pay off my house in the next eight years, and working with National Debt Relief seemed to be the simple option. They walked me through each step with details and how exactly every process would work. They were very professional and very good at updating me when they contact the credit agency that they're working with. They call me to make sure that I get the deal. At the same time, they call and speak with me to make sure that all my accounts are up to date and ensure that any of my questions are answered.
Reviewed March 15, 2017
I was having difficulty keeping up with my cards and I explained that to National Debt Relief and asked about what they're doing and how much would it take to get started. Now, I'm making my monthly payments and they're taking care of my credit cards. There are two of them that's already been resolved and there's three left. I've been happy with everything!
Reviewed March 15, 2017
My experience with National Debt Relief has been good and it's almost done with one account still remaining to be addressed. Their team members were always courteous. Working with the company reduced the stress and simplified things.
Reviewed March 14, 2017
I truly appreciate the patience and knowledge of your agents. Being in debt is definitely a concern that did not allow me to sleep well. With your help I can not only be debt free, but also, start saving so I can enjoy those things in my bucket list.
Reviewed March 14, 2017
The staff was very knowledge about the issue at hand, went over everything very thoroughly and I feel very confident this program will help me with the financial burdens and also others for I am truly going to refer them to my family and friends.
Reviewed March 14, 2017
To sign up was easy. Johnathan and Thomas were helpful and expedited my plan, completing signup within 2 hours. They made certain that I knew each step of the way and answered all of my questions. They gave me the resources to succeed!
Reviewed March 14, 2017
I was very pleased with the customer service that National Debt Relief provided. They were courteous and efficient in all aspects. They answered all my questions and calmed all my fears. I would recommend this company to all who need the help getting to financial freedom.
Reviewed March 14, 2017
Yasha ** was extremely helpful with my debt concerns. It took less than an hour to get everything setup. I look forward to working with National Debt Relief to help me get out of a mountain of credit card debt. Yasha explained, in detail, all the procedures that will take place to help me out.
Reviewed March 14, 2017
I'm sick and tired of paying my credit cards and I'm targeting to be free of that after three years. I'm making only minimum payments which I know is not a good thing. It's not going to take me a long time to pay all my debt all at once, especially, we're adjusting with the expenses for the baby we just had. I also quit another job because somebody has to take care of the baby. I'm barely saving any money. So, I needed to do something to be debt-free.
I called National Debt Relief and they helped and explained to me what could happen like regarding my credit score will be affected and how the process works. After that, I completely understood what's going to happen and they told me which way to go within the three years. They need to contact the credit card companies that I owe money. Then, they would call me every time there's a settlement that they processed. I've been with them for almost a year and the payment that I've been paying them right now is helpful because I managed to get a little bit of money out of the things that I was paying before. It helped us go through the year.
Reviewed March 14, 2017
The staff are very helpful and do whatever's possible to assist and get you a plan that fits your budget. I am looking forward to improving my credit and being more financially stable in the near future. I would definitely recommend this company to family and friends.
Reviewed March 14, 2017
The team was very thorough with explaining the processes and I am very happy thus far. I look forward to paying these bills off. It's tough have being laid off and doing all you can to support your family. Thank you again NDR.
Reviewed March 14, 2017
Very helpful in meeting our needs, explained everything thoroughly. Pleasant to work with and very understanding to our situation. Professional yet courteous. We would recommend National Debt Relief to friends, family, neighbors and co-workers that may benefit from their program.
Reviewed March 14, 2017
Great job. Very thorough and informative in explaining everything. Super professional! Thank you for all of your help and representing me. I had no idea I could do something like this and thought I would be stuck in my credit card debt forever with no way out.
Reviewed March 14, 2017
National Debt Relief has been good and we feel a little bit less obligated. We know we’re paying off debt now, so it’s nice instead of just sitting there when our debt just stays the same or goes up and we’re not spending any money. The guy that started this off was very punctual. He called when he said he was gonna call and he was able to communicate with us pretty well.
Reviewed March 14, 2017
My phone was off the hook 24 hours. I had like four cards that were going into collection. I couldn't be on the phone negotiating and I needed help. Working with the people at National Debt Relief has been very good. It helped me calm down a little, knowing that everything was under control. They send me a statement every other week. They were supposed to mail me the power of attorney form, but I haven’t seen it come in the mail. National Debt relief is what I can afford. They try to squeeze more out of me. But I have to put my feet down because I'm also paying off the IRS and American Express. Now, everything is settled. It's just a matter of me, paying up. I can now pay attention to more important things.
Reviewed March 14, 2017
When everything became overwhelming I sought for relief help. After looking at several companies, a lot of them charge $150 and even more, to pull out of your account or they charge monthly service fees that are ridiculous to be able to use them. National Debt Relief was the only one that did not. They're definitely reasonable, price-wise.
Every time that they call me, it's always to discuss new settlement offers. And if something comes up, they always keep you updated. I love the fact that they send me emails first, letting me know. That way, when they call, I'm fully prepared for what's going on. I've had them for almost two years and the beginning of August is my last payment. National Debt Relief definitely had a positive impact in my life and I've recommended them to two of my friends.
Reviewed March 13, 2017
Both customer service representative and Welcome call advocate were a great help. They were understanding and supportive through the entire process explaining credit Ramifications as well as the tax ramifications. I would definitely recommend them. The legal department explained and went over the accounts, bank information, and everything needed for my understanding of the process.
Reviewed March 13, 2017
WE have not progressed far enough to know. I had a bad experience with a debt relief firm several years ago. They did not negotiating until their fee was paid, which took almost a year. By that time two judgments were obtained against me. They told me to not bother. They sent a representative to both hearing. After about three years they called me and said everything was paid and settled. I soon found out differently. When I tried to contact them, their phone was disconnected and they were out of business. This experience makes me very worried about Debt relief service. Your team has been nice and able to get me to reconsider.
Reviewed March 13, 2017
I will highly recommend to friends. So many of us are working so hard and trying to get ahead. Not only is this a great program but the people I dealt with were SO knowledgeable, professional, compassionate and answered all my questions. I feel an enormous weight has been lifted and I am looking forward to this journey. THANK YOU NDR!!
Reviewed March 13, 2017
NDR is very helpful in finding the right solution for individuals wanting to have a debt free lifestyle who otherwise could not achieve it on their own. They strive for the best customer service and they exceeded my expectations. I would definitely recommend them to any of my friends or family.
Reviewed March 13, 2017
Overall presentation from beginning to signing on to the program was very efficient, and quick. The agent was very knowledgeable, answered questions. I am hoping what I read is true and will be able to help me pay off my debt in the next 40 to 50 months.
Reviewed March 13, 2017
A very easy process. Everyone that I was in contact with was very professional and reassuring. A special thanks to Kyree for all his help. I am looking forward to becoming debt free and want to thank National Debt Relief for giving me the chance to do so.
Reviewed March 13, 2017
Maiysha was very helpful and courteous. She made sure I was well informed with all of the necessary guidance. She answered all of my questions and concerns that I had. Every time I need assistance told her I will be calling her instead of the customer service line.
Reviewed March 13, 2017
We are very hopeful for the future now. They were very understanding and helpful. Hope things go smoothly and looking forward to having some financial freedom. It has been very stressful being way over our head with debt and now having a light at the end of the tunnel is very motivating.
Reviewed March 13, 2017
He was VERY impatient and EXTREMELY unprofessional. He would not listen to me when I asked him to slow down talking & yawning so I could better understand the program. When I had questions he responded to them as if it was annoying him to have to stop during scripted speak and attempt to answer, which he never fully did. At one point I heard him hold phone back and laugh. This is No laughing matter to my husband and Myself. His job i.e. To welcome us & understand program and I feel he did a terrible job with it, but exceeded in making a uncomfortable situation as client feel worse. Still am not completely understanding program but am slowly learning from my debtors when I tell them that I'm Enrolled in a debt relief program.
Reviewed March 13, 2017
National Debt Relief was able to take care a lot of my other debts. Dealing with their team members went very well. I've hardly ever had to wait on hold for anything to get taken care of every time I called and everyone has answered my questions the first time.
Reviewed March 13, 2017
I was looking for some alternative methods of trying to get my bills taken care of. I was going through different websites when National Debt Relief came up, and I did a little bit of research on it and reached out to them. They are always easy to get a hold of and are always courteous. One of the things I like about them is that they take notes. They can tell me when the last time I called in, who I spoke to, and what I spoke to them about. I like when one hand knows what the other hand is doing.
National Debt Relief is doing exactly what they said they’re gonna do. There is no candy-coating it. They’re negotiating with the creditors and we’re getting the bills taken care of. I’ve also been keeping a closer eye on my credit score. At first, I did notice how it was just going straight down and I was starting to panic. But then after speaking with them a couple of times, they let me know it’s gonna get worse before it gets better as they have to wait to a certain point. Then once they started negotiating with my creditors, I started noticing my credit score’s starting to go back up. We’re not finished but I’m pretty close to graduating the program, and it’s looking good. We're getting accounts paid off. I’ve already recommended National Debt Relief to a couple of people.
Reviewed March 13, 2017
I was looking for somebody to help me. I did a little research and National Debt Relief was one of the companies that popped up. I called them and the initial interview that I had with one of the fellows there. He explained to me the steps that would be taken and the waiting time. And so far, I’m satisfied with what’s been going on. The only thing is some of the creditors have been bothering me. And they’re waiting for their results because right now we’ve only settled two. So I’m waiting for a response from National Debt Relief in terms of when they’re going to start taking care of the five more creditors. I know they explained to me that there has to be a certain amount of money in the account before they’re going to start doing that. But it’s been a couple of months already and the creditors keep calling me.
Reviewed March 13, 2017
I had a series of financial hardships that occurred within a year and they compounded on top of each other. I had some debt that we had promised to pay back and I knew that I couldn't, given the situations that occurred. National Debt Relief called shortly after I went with them and asked if I could contribute more money than I already promised, which I didn't like. But they explained that I didn't have to since they were trying to make deals with other clients. It just took me a while to understand the process. They’re really knowledgeable and helpful. When I call about something, they direct me to the right information. It was also fairly easy to enroll. They were really accommodating and they helped me through filling out the forms.
So far, I got my first collection notice in the mail from a debt collector. The reps at National Debt Relief told me not to worry about it and to send it to them, so I won't continue to get hassled by debt collectors. I'm crossing my fingers and I'm gonna be cautiously optimistic it's gonna work out. I'm paying a lot of money out every month and National Debt Relief shows me where the money is going but they also take a good fee every month as well, so it's definitely something that I don't wanna be doing for a very long time.
Reviewed March 12, 2017
National Debt Relief was a sponsor on The Howard Stern Show and I know he wouldn't let sponsor anybody that wouldn't help people. It's been good and it's been obviously improving my credit. It's taking some stress off my shoulders and it's been nothing but positive. Also, they get back to you, call you on time and email you what you would need. They're very responsive and don't let you feel like they're collecting your money and then forget about you.
Reviewed March 12, 2017
I called NDR and within 3 hours, I was approved for the program and had received all the necessary documentation electronically. I knew I needed to investigate this type of program, but was putting it off because I believed it would be embarrassing, laborious and take a miracle to be approved. But the minute I got Shelley ** on the phone, I felt hope for the first time in two years. Fast, easy and thorough peace of mind. Such a relief. I will forever be grateful!
Reviewed March 12, 2017
I looked into getting some debt relief help because I was struggling with all the payments. It was very good with National Debt Relief. The team members there have been really helpful. Working with National has affected my life a lot. I don't have anymore stressful calls. I thank them. They're great. I have already recommended them to a few friends.
Reviewed March 12, 2017
I had many problems paying off my bills. I was getting overconfident with my credit cards and interest, and I just can’t keep up. I decided to get help to get my debts taken care of. So, I reached out to National Debt Relief. They call me whenever there’s settlement so I can approve or disapprove and they let me know what’s going on. They send me statements every month and they’re really easy to get a hold of if I need to contact somebody for something or if I have questions. They’re very good, very helpful and they’re really easy to work with. My experience with them was great.
Reviewed March 12, 2017
My daughter went online and looked up some different places that could get help with all the debt. National Debt Relief had great reviews, and I felt that paying some of my debt was a good way for me to get out of it, without filing for bankruptcy. Anytime that I called and asked National Debt Relief any question, they would answer. They also called and kept me updated. They worked so hard to help me and I appreciate them so much. National Debt Relief don't pressure you into anything. They talk to you like you're talking to your friend. It's been a really wonderful experience for me, so far. They've taken care of everything and lifted the stress off of me.
Reviewed March 12, 2017
I searched about debt consolidation companies and then looked through it. Then I thought maybe what I want more is a debt settlement company. I did a search and National Debt Relief was best-rated on the Better Business Bureau, and that was pretty much why I chose them.
Reviewed March 11, 2017
We were drowning in our credit card debt. We've always had really good credit and we were in a situation where our debt to income ratio was way out of whack. My husband had a span of about five months where he was unemployed and we couldn't pay our bills on unemployment. So it came down to making the decision to buy groceries instead of paying our credit card bills because that's where we were at. This was not an easy thing for my husband and me to deal with and we were terrified. We did an online search for a debt relief company and National Debt Relief got really good reviews. Also, we called several different companies and asked what the process entails and how long it typically took to deal with negotiations, and we were more impressed with National Debt Relief than we were with the other companies.
At first, we felt like there was a long period of time where we didn't hear anything from them and we were kind of concerned that maybe there was something still up in the air that we hadn't completed. But they reassured us that everything was fine and they were still working on negotiations. Then, every couple of months, we started getting a phone call that they've reached this negotiation with this company and they've come to this conclusion with this company. We just had our fourth settlement out of the five accounts that we signed up for. Their team was very thorough and very reassuring. Every single person we've spoken to at that company was extremely courteous, very professional and personable. We've had a really good experience with National Debt Relief.
Reviewed March 11, 2017
I was between jobs and unable to make payments. I needed help so I looked into relief help. The initial call with National Debt Relief was really quick. The guy I spoke to was really nice and gave me a really quick assessment. It helped that he told me that he was able to help me. A week later, the lawyer agreement was drawn up. And then three months after, I was called back to have my biggest debt get settled. Up to this point, I had three accounts settled. Working with National Debt Relief made my life easier and less stressful. I haven’t received any debt collector calls in a while. The stress taken away from having that help has been good over the past year. I really appreciate them helping me slowly, but faster than I would have on my own, to get out of debt and move on to the next chapter of my life. I’m in the middle of the process, but it has been good so far.
Reviewed March 11, 2017
We have a lot of debt and we couldn’t keep on time with the payments so we needed help and it's been good with National Debt Relief. The company that was supposed to help us raise our credit score was terrible so I was afraid when I first started dealing with National Debt Relief, but once I got in touch with them and got to know them, I love them. I feel like they have an excellent response in customer service and they're super fast in responding to all my doubts. They're great. I will definitely recommend it. I feel relief working with the company.
Reviewed March 11, 2017
We did a Google search, checked out the reviews and there were a lot of good things about National Debt Relief. The initial person that set it up was great and informative. Everything is doing what it's supposed to be doing but there's no follow through. They said to check back with them in a few months and then some of the stuff would start reflecting on my credit. When I check back in a few months, they say "Oh, let me see what you have now," and it was like a surprise that I called. I had to call them if I wanted any information on anything. I just expected a bit more feedback. Also, I still get emails and mail from creditors they're dealing with saying I still owe them. There's a missing link between the two. But apart from those, they were able to consolidate and lower my interest rate. It's paid off two out of the four bills and that's always a great thing. I'm very satisfied with my experience and would definitely recommend National Debt Relief.
Reviewed March 10, 2017
I finally bit the bullet and enrolled in a debt relief program. I found NDR on the web and noticed it received high marks. After going through the enrollment process, I feel like I can breathe again. I am confident that I will be out of debt in a reasonable amount of time. The representatives who I spoke with were professional, efficient, and answered all my questions. I highly recommend National Debt Relief.
Reviewed March 10, 2017
My personal experience so far is good. Everything has been fully detailed. Lots of information is given plus an email. Total plus is that I will also receive a welcome packet to my mailing address. I have only my phone, no computer, so the printing off a form is going to be difficult. At times, words were spoken too fast on phone call. But was pleasant about having to repeat.
Reviewed March 10, 2017
I filled out form one day. They had the ball rolling almost immediately... quick response emails, phone calls. Very friendly, kind, helpful. Answered all my questions. Did not judge. Took a huge burden off my family. We have been struggling for years. No daylight at the end of the tunnel.
Reviewed March 10, 2017
Bryan ** was very professional and knowledge, he explained everything thoroughly, and I very pleased with the positive solutions the company offers. I was so pleased that I have already referred this company to my sister Cynthia **. I already have a great feeling just knowing I am on the right track with the right company to getting my credit score improved.
Reviewed March 10, 2017
I just signed up with NDR this week. So far the experience has been good. Vanessa was very helpful and pleasant to speak with. I really hope this program is going to do what they say and that my credit improves after 6 months.
Reviewed March 10, 2017
I just started the process yesterday and am surprised at how quick I was approved and the process started. Everyone I have Spoken to so far has been very friendly, helpful and professional. I would definitely recommend you to friend.
Reviewed March 10, 2017
The employees I have talked to have been very cordial and professional. They have been more than willing to answer any questions I have had. I just wish I had found them sooner. I feel the stress of worrying about my financial situation disappearing!
Reviewed March 10, 2017
Earl was great helping me to understand the plan. I am very happy I made the call and I found Earl to help me. I am not an easy client. He is patient and polite and he knows his product. He also comes across sincere and concerned, very important when you are dealing with a phone transaction.
Reviewed March 10, 2017
Everything's going fine with National Debt Relief and they're all friendly and nice. But they haven't been keeping me well-informed. I was going to call them to see where I'm at with the process and who I should be meeting up there soon. But, I'm not in debt anymore and the whole experience has been great.
Reviewed March 10, 2017
The debt I incurred was too hard to handle and was getting out of control but National Debt Relief has done everything they said they would do in a timely fashion. In the end, their fees were less than the other companies. Their staff members have kept me updated with things that are happening and things they're trying to do and have done. They've been staying on top of it. The major goal was reducing my debt and so far, so good. I've met that. It's been going on for three years now and I'm hoping to complete everything for no more than another year. They've been having the creditors negotiate with them and that's what the bottom line is.
Reviewed March 10, 2017
I've recently gone through a really, really bad divorce and he left me with every bill possible. Unfortunately, with the divorce, I lost his income and right now I only work part time for minimum wage. Working with National Debt Relief has been absolutely amazing. I don't stress out every payday. I love the team members there and every time I called, they've been so helpful and have explained everything perfectly. They worked really, really fast with getting settlements for my case. I was really surprised. I'm a single mom with three kids so every penny that I have counts and they've taken so much of a burden off of me. It's like a miracle for me.
Reviewed March 10, 2017
I ended up having to move across the country and I got myself into some debt and the credit card company has refused to help me get out of it. Working with National Debt Relief hasn’t been too bad at all. They’ve been really nice and easy to work with. Plus they're real quick to get a hold of.
Reviewed March 9, 2017
Awesome, friendly, helpful and able to answer questions. This is something we needed to help use get back on track, with ease of mind to getting help from your company and the people helping us out, with the confidence that this will occur in a timely manner. Thank you all.
Reviewed March 9, 2017
The customer service was very good. They were very informative and concerned. They were patient with the questions I had.. I would recommend this company to my friends and family. They told me to call customer service with any questions or concerns. Thanks for the suggestions. I really appreciate the help the staff had to give.
Reviewed March 9, 2017
I truly appreciated how each member that I spoke to of this organization were always helpful informative. I would definitely recommend friends to this company. I appreciated how professional each individual that I spoke to was via phone, as well as making this process feel comfortable and welcoming for me.
Reviewed March 9, 2017
I submitted a request online and within less than a minute someone contacted me. I was very pleased with that. I also like how everything is done in a prompt and timely manner. All my questions were answer and I feel less stress after I made arrangements with payments.
Reviewed March 9, 2017
Very professional, Ani was very helpful and answered all my questions. I was very scared about doing this but she made me feel at ease and understood all my concerns. She was very knowledgeable and made sure that I understood the entire process and what was going to happen once I enrolled in the program.
Reviewed March 9, 2017
Johnathan ** made the process quick and easy. He explained everything to me in ways I would understand. I will be referring people to him! I am excited to be debt-free, to have this weight lifted off my shoulders, to start saving my money to travel and create a financially stable life!
Reviewed March 9, 2017
I am very happy that I was able to begin to live a debt free life. My experience with your company so far has been very easy and very productive. I really think that I would have not been able to pay my bills and be able to live a reasonable life without your help. Thank you so much.
Reviewed March 9, 2017
My wife and I felt a moment of relief. Where we actually felt like this is the beginning of a journey to some financial stability. With private school and house upkeep along with the usual bills it has been so tight. This is an encouraging step!
Reviewed March 9, 2017
The representative I spoke with was very polite, informative, and not just there to sell you something but to help you. I definitely would recommend to anyone who is in any kind of debt. They are very flexible and considerate of your time. Working with them was a pleasure!
Reviewed March 9, 2017
I have been moving around a lot over the last 10 years and my debt had started climbing and climbing. I tried taking out personal loans to try to mitigate that, and it just wasn't getting any better. So, when I found myself just barely struggling to survive, either I consider filing for Chapter 13 Bankruptcy or heading towards getting debt relief service. So, I figured I would try debt relief service first. I had used an organization called Gina's Credit Management years ago. Now that I needed to go back into it again, I saw that Gina's wasn't available. So, I searched online and National Debt Relief had some of the highest reviews, so I went with them.
After I sent them my contact information. I had somebody call me. He walked me through what exactly was needed to be done, what the monthly payment would be for me and how the plan worked. When I agreed to it, I had some paperwork faxed back in and we started going through it. I didn't have creditors calling me on a regular basis. So, it wasn't as if I had people on my back, threatening to garnish my wages. My credit was decent. I was just overextended at this point. But working through my budget, it was a lot easier realizing that I just had to make one payment as opposed to 15 smaller payments that were much more cumulatively.
However, I would have liked a little more in-depth knowledge of how exactly the process works because in the initial conversation that I had, the rep basically walked me through the process saying that there would be a discussion with the various creditors that I had and that they would try to negotiate terms. What I didn't know is how NDR actually creates an account essentially and my money would head into an escrow account. And then that escrow will be used in the paying down the debts for each of these other companies on a regular basis. Explaining that process to me would have been a little more beneficial. That way, I would know exactly what I can do with my earnings.
Also, when I first started the program, my annual salary was about $170,000. And then, I ended up changing jobs and my updated salary ended up going down to less than $100,000. So, it was a drastic change in salary but I was not able to renegotiate my monthly payment that I'd be making into NDR. I had tried working through them and they said they already negotiated for several of the creditors. I asked, “Why can't we change those negotiations tactics for the other creditors we haven't worked with yet?” because I could easily afford close to $900 a month when I first entered the program. Now, it's a little bit of a struggle to come up with that. As is, I'm trying to work on a budget that I can live within and a vast majority more so than my rent now is towards National Debt Relief.
But overall, it's a positive experience and it's certainly helpful. It definitely provides a valuable tool to help renegotiate with various creditors that are out there. However, the person entering the program needs to be serious about re-evaluating their debt and their spending habits. If they go into it and they don't plan on changing anything, all they're going to do is eradicate debt and then build it up again afterwards.
Reviewed March 9, 2017
The staff at NDR were all friendly and very informative regarding the program offering. I immediately felt a sense of relief after being approved. Up until now, my husband and I have been extremely stressed about our financial situation and am happy to have NDR as an advocate for us.
Reviewed March 9, 2017
My experience was very good. My representative, Chris ** explained the program very thoroughly and was available to answer all of my questions. Chris was very professional in his delivery of the program to me. He worked with me every step of the way.
Reviewed March 9, 2017
We have found this organization to be very organized, thorough, and knowledgeable. They thought of everything. I would recommend to anyone that is struggling to make ends meet. The counselor graciously did most of ours through email and was very efficient.
Reviewed March 9, 2017
The people were very friendly and helpful and explained very well. They answered my questions and made sure I understood everything. I will tell everyone that needs this kind of help about your company and recommend them very highly. It was very easy.
Reviewed March 9, 2017
Erika at NDR helped me get started on the process and was extremely helpful and patient. Answered a ton of questions I had and did a great job of making the process stress-free when I would have expected it to be a very painful process. NDR has a very organized process and are very clear what the expectations are from me so I didn't feel like I had to figure out what was left for me to do- they really have handled everything. I'm excited to be starting the program, very relieved. Thank you.
Reviewed March 9, 2017
The customer service representatives explained the program in detail, and to my satisfaction. We have enrolled in the program, and are looking forward to our end results. I have spoken with the person that will be handling our account, as well as the follow-up rep who both were very explicit about the way the program works. Especially because we are going through such a difficult time right now with the loss of my job, it was very reassuring to know that NDR will be there to help us, and guide us through their process.
Reviewed March 9, 2017
I was a graduate student with no income and I decided that I needed to do something about the interest rates that were being charged on my accounts. National Debt Relief was referred to me by the bank and they were very professional. Everyone I interacted with was very considerate and personable. They were people that I would enjoy talking to. National took a huge burden and offered the convenience that I otherwise would have only been able to start addressing two years later. One part that was disconcerting for me, though, was the credit score aspect, but the representatives did a good job of explaining that. Until I am able to settle the debt, it lowers the rating but eventually, it should be restored.
Reviewed March 9, 2017
The first person at National Debt Relief that I spoke to was very helpful. He was very attentive and open to help if I needed to call them for feedback or follow-ups. I've taken a dent on my credit score, and it closed a few doors when it comes to doing any type of big purchases like a car, or a house. I'm just taking debts because some of my credit cards are still affecting my score. So once that is done, I'll be debt-free and hopefully it won't go there back again.
Reviewed March 9, 2017
We weren’t getting anything done by trying to pay our debt this little bit and that little bit, and we were getting further and further behind. I saw National Debt Relief's advertisement on the internet. I looked them up on the Consumer Reports and they were at the top of the list. I figured if I was going to get somebody to do it, I might as well get the best. They filled up the debt that we had and lifted it out. They told us what it would cost us a month and what they would do. They’ve been right on top of it and it’s been unbelievable. So far, it's been worry-free for us because we’ve been able to manage debt. We’re letting National Debt Relief take care of it and it’s been an absolute pleasure for us. It’s a God-sent. We just make sure that their money is there every month.
Reviewed March 8, 2017
Our experience with National Debt Relief has been very positive. We are early in the process but so far everything has been well explained and very simple. Everyone we have spoken with on the phone has been very friendly and helpful. The plan is well laid out and seems easy to follow. We look forward to being debt-free in not so distant future.
Reviewed March 8, 2017
My experience was very good. Now I don't have to worry about bills thanks to National Debt Relief. I was very excited after I was approved and happy at the same time. Thanks again to National Debt Relief. Can't wait to said bye to all the creditors...
Reviewed March 8, 2017
I want to thank the people from NDR in helping me to put me on the right path to recovery. Everyone makes you feel welcome. I was under stress but you feel relief after talking with them. Thank you NDR.
Reviewed March 8, 2017
Consultants repeated information several times during enrollment process. This made the large amount of information easier understood. Both consultants were well informed, courteous and answered all questions. Well run company. I would suggest the consultant give his extension. We were discounted several times.
Reviewed March 8, 2017
The customer service people helping me were very knowledgeable and on point. When they said they would call back they did. They were helpful and answered all questions giving me a better understanding. The only thing I recommend is when someone is calling and leaves a message, speak clearly and slowly.
Reviewed March 8, 2017
They very polite and professionally, explained all process of the issue with detailed information. It did not take much time to go through paperwork. They answer all questions and concerns very clear. I am very happy to use this firm and will recommend to anybody!!!
Reviewed March 8, 2017
Eric ** covered the plan with great patience. Very satisfied. Have to see how it works out. I would recommend a person to look into it if they are having trouble with paying off cards. I would recommend this company to any person that needed help.
Reviewed March 8, 2017
I couldn't sleep at night worrying about how I was going to make it through another day paying my bills. Yes I got myself into the mess but National Debt Relief was so helpful and made me feel whole again. Thank you.
Reviewed March 8, 2017
The personnel there were all very friendly and professional. They made me feel like they were happy to have me as a customer. Everything was explained in a way in which it was easy to understand and they did not pressure me. It was the best overall customer service I have received.
Reviewed March 8, 2017
I had credit card debt and instead of paying them down, I was paying just to get by. So, the values weren't going down and I was getting sick of that but National Debt Relief made it a whole lot simpler. Instead of having to pick out which credit card to pay this month, I just pay that one fee and I don't have to worry about them anymore. National Debt Relief have been nothing but good to me. It was a huge relief and it's so good to have my finances together. I think it was the best decision I've made in 2016. This taught me how to not be afraid to take a chance on certain companies that can help you and the good thing about it is I picked the best one.
Reviewed March 8, 2017
I must say that this is the best experience I have ever come across. They are top notch from the first phone call to the last. My first call rep was the most amazing person ever. His name is Orion! I'm so looking forward to working with everyone. You all have totally changed my life. Thank You.
Reviewed March 8, 2017
Everyone I have spoken with have been extremely helpful and understanding. I have had a lot of hardships within the past two years and National Debt Relief is helping through these. I can't wait until I am debt free. This is hard for me because I have never had bad credit or been in debt like this but with the help of National Debt Relief, I will be able to rebuild my credit.
Reviewed March 8, 2017
Everyone and especially Randel was very helpful and informative. He covered all questions almost as if he were in my brain, I would recommend this program for anyone who is struggling with their bills. I just signed up and I felt so relieved before the actual process has even started.
Reviewed March 8, 2017
If everything else goes as well as the enrollment process I will be very pleased. Our contact talked us through the enrollment process and explained everything very well. It was much easier than I thought it would be. Looking forward to one day putting all this debt behind us.
Reviewed March 8, 2017
Omg, I spoke with Adam ** who was extremely professional, patient and kind. He explained every detail of the program, allowing me to ask many questions, and in terms answering them very, very professional, yet he was extremely patient and understanding of all my concerns. ** left me being extremely impressed with both him and the program.
Reviewed March 8, 2017
Still have questions but I ask as I go along and start this process. I hope it's a good outcome, I am hoping for. How do they get a hold of creditors if they don't respond to me. Most are very rude and I choose not to associate with them. Please let me know other options for this.
Reviewed March 8, 2017
I was never behind on any of my payments and I was making at least the minimum on all of my credit cards, but it has gotten to the point where I didn’t have any money for myself. And every bill piled up and I got overwhelmed. So, I tried to get a loan from the bank and they denied me. They don’t really care why I was taking a loan out. They just cared if I'd be able to pay it back or not. When I looked into the National Debt Relief, they told me that they could get me to pay much less than what I owe, so I went with them. Also, what I was trying to do was get a loan so that I could pay everything off, so I can only have one payment a month. In fact, that's what the debt relief program is doing. It allows me to have one payment a month so that I can still be able to have a couple other things and be able to grocery shop and stuff, and knowing that payment is coming out.
My credit will be down a hole for a little bit, but it’ll work itself back up. So far, National Debt Relief has been really good, and I really appreciate everything that they do. The only thing now is that the payments are getting a lot because I only have one job now. They’ve been looking into how to make my payments less too, especially because in less than six months, my income is going to triple. So, it's not like I can't pay it. I will pay it but it's just not right now. I told them that and they understand. In fact, I talked to them yesterday, and they're going to figure something out and give me a call.
Reviewed March 8, 2017
My personal experience working with National Debt Relief was excellent. I saw it online and they were considered the best. My son got really sick. I’m a postal worker so I have great insurance but even with that, I had to put a lot of his hospital bills on credit cards and then I got behind. We almost own our house and got no car payments. I just want to get rid of the debt because I don’t really need credit. I get an email from NDR first. The reps would call me once in a while and let me know that they settled. Everybody I ever talked to has been nice and they are good people. But it’s my wife who deals with them more because I gave her the power of attorney. Also, NDR has made my life easier. I don't have to deal with the creditors calling me constantly and if I have a problem, sometimes I get too many fax letters; and NDR takes care of all these. They are great and I'd suggest NDR to anybody who wants to get out of debt.
Reviewed March 8, 2017
I had too much credit cards and it felt like I was not getting anywhere. Everyone from National Debt Relief that I spoke with was great. They explained a lot and had questions. Also, I was talking to them when I was at work and I would tell them that I'll call back in half an hour and they were good about it. My life has been way better since working with them. I don't feel like I'm swimming in the debt and not getting anywhere. Also, they have turned me over to the Liberty Lending, which I start at the end of the month. It's been good. That money was set aside my account and it was on every month.
Reviewed March 7, 2017
Everyone I spoke with was very kind and courteous. The forms were easy to follow and sign off on and send back. The only issue that I had was contacting the Welcome center. Once emailing the person I originally spoke with I was informed that your systems were down.
Reviewed March 7, 2017
From my initial contact to the welcome call this process was smooth. Orion was very helpful and answered all my questions. He was able to get me approved and explained all my instructions thoroughly. Looking forward to becoming debt free.
Reviewed March 7, 2017
It was a great experience talking with Carter ** to get my debt settled. He made me feel a comfortable talking to him. He explained everything to me in detail so I didn't have any questions. I would recommend him to anyone looking to get out of debt. Thanks again Carter **.
Reviewed March 7, 2017
I was very impressed with the entire process. Sal explained everything very thoroughly and took his time making sure I understood. He was awesome. No complaints. Great people. Very nice and pleasant experience. I would recommend the very good service to anyone that is looking for a debt relief program that is very knowledgeable, takes their time and makes you feel good and not passing judgement.
Reviewed March 7, 2017
Added $8700+ into the program and was very please with my first contact person Chris ** who was patient in explaining the program details. And also impressed with the welcome phone call going over what Chris said, and described the attorney and legal aspect of the program.
Reviewed March 7, 2017
Such amazing customer service! I was on the phone with Bill for a whole of almost 2 hours today and he was so polite and informative. All of my questions were answered with grace and pleasantness. I could not have been more impressed. I am most definitely looking forward to working with this company on my journey to become debt free.
Reviewed March 7, 2017
The initial call for me was hard to make, as I was quite embarrassed how my debt got this bad. However, the consultant walked me through everything with professionalism, compassion and support, answering all my calls. The follow up calls I made with them, also were professional and compassionate. Although I expect some grief from my creditors throughout this process, I feel encouraged that I can call for support and guidance at any time. This will change my life.
Reviewed March 7, 2017
So far everything has been really good. I am looking forward to resolving my debt problem and getting my life back on track. As this is an ongoing process and I have only just taken the first step I am excited and happy to be getting help from National Debt Relief.
Reviewed March 7, 2017
Debt relief. Very good experience so far. Cust. service very informative. It has not been even a week for us to know how this is going turn out.
Reviewed March 7, 2017
My debt specialist Andrew was incredible. He was very prompt in responding to anything that I sent to him. The process was easy and is going to make a huge difference in my family's life. We are so grateful to find genuine help with our financial struggle.
Reviewed March 7, 2017
All the information I received regarding becoming debt free was amazing. Thank you for everything. I had tried before to get out of debt but with the high interest rate It just seem like it could not be done. I am so glad I found National Debt Relief.
Reviewed March 7, 2017
National Debt Relief has been great. Their people have been very helpful and because of them, at least I know there's an end to the debt that was involved in.
Reviewed March 7, 2017
I was too far in debt and I could see we were trying to make payments that weren't doing any good, so I looked into relief help and went with National Debt Relief. NDR seemed very professional and good with the questions and answers. Everything seems to be working good. They settled a couple of bills for me a lot less than I originally owed it. So, they got rid of some of the headaches and made life better. They take care of the problem.
Reviewed March 7, 2017
National Debt Relief was the only debt relief company that I could get a clear answer from. I have an account with them that I'm paying every month and it's been good. If I couldn't pay for a month, they help me out so that I can make up the payment. National Debt Relief has helped me get out of my debt.
Reviewed March 7, 2017
I wanted to clear all my credit and all my debt and my friend referred National Debt Relief and I've been with them since September. They were awesome, very courteous and they answered most of my questions. Also, the payment that they have set up for me is good and I was given a two or three years estimate. Life's gotten a lot better since and I don't have to get calls from my debt collectors. It's been phenomenal.
Reviewed March 6, 2017
Anibal ** was extremely professional, prompt, thorough and helpful. I take this as a reflection of your team and program service. The young lady with whom I spoke to confirm the application approval was also very knowledgeable and gracious. I am grateful for the opportunity and time you took to review my burdening situation, and for the assistance you will provide in the coming months when negotiating with my creditors.
Reviewed March 6, 2017
Finally my payments are equalized and I can quit my debt fast. A new page is being written in my family's life! Couldn't be happier! I can't wait to have my debt at zero. The flexibility of splitting the payment into two through the month benefits the cash flow. Besides, legal services is a must. Thank you!!!
Reviewed March 6, 2017
Thank you! Very clear guide on how the program works. I recommend agent Max ** . So now I hope everything is going to be OK for the next 3 years. Hopefully I will not receive any bad surprises during this time. Again thank you.
Reviewed March 6, 2017
The very first time I talked to the reps of National Debt Relief, they were really confident in what they could do and they made things less stressful so I don’t have to worry too much. They handle everything and they’re doing what they’re doing. They've been friendly and helpful, and they seem to know what they're doing. Now, I’m about halfway through the program and so far, it's been good. I'd definitely recommend them.
Reviewed March 6, 2017
I've talked them a couple of times, mostly female reps, and we corresponded back and forth. They're usually pretty friendly. Today I reached out to them and they were very quick to respond. I've already done debt relief before. About 20 years ago I needed to do it and it worked great and I was able to take care of everything in a quick manner. So National Debt Relief seemed like a very similar company to the one that I used before.
Reviewed March 6, 2017
So far, my experience with National Debt Relief has been okay. I don't have any complaint yet.
Reviewed March 6, 2017
The people at National Debt Relief are understanding and they try their best to work with me. I got caught off guard with some of my daughter's student loans, and it's been great working with National Debt Relief. However, I'm paying more than I can afford right now. But otherwise, it's stopped all the collection calls.
Reviewed March 5, 2017
Thank you so much for your patience with me. You are God sent. It was a miracle that you were able to do for me during my circumstances. Everything was explained very well for me to understand. Thank you so much for all you did for me. I am truly blessed.
Reviewed March 5, 2017
The people that I have spoken to have been very kind and upfront, however, there are some points that I am not sure about yet. It scares me how creditors will be knocking on my phone and calling me. I know it is the people's job to help me and they are doing a great job doing what they can and could to help me.
Reviewed March 5, 2017
I have been working with National Debt Relief for a year and a half and they're always friendly and make sure that I understand everything. The payments they're taking out are good and reasonable and they've definitely helped me out a lot so I can't complain about them.
Reviewed March 5, 2017
National Debt Relief has a very good program and I'm glad that I searched online and found it. So far, everything is working well. The people at National Debt Relief were very thorough in giving me the answer to my questions. To me, they're a good company to work with. They are so wonderful and I'm very satisfied with them.
Reviewed March 5, 2017
National Debt Relief has done a great job for us. They were able to help consolidate our debt and worked with the creditors for us. We've had a card paid off and we are hoping to get second account settled very shortly so it's been very positive. Also, every time I've called, the customer service has been very friendly, answered all my questions and explained everything thoroughly.
Reviewed March 5, 2017
I talked to some friends of mine and they mentioned about relief help and I then went with National Debt Relief. The people at NDR were very helpful from the very beginning in setting up the program. Everything went smoothly as far as taking funds out of my account and making payments. They've also been very gracious to help me out whenever I couldn't make a payment. They've moved things along very quickly and made things a lot easier as far as still owing a debt and the budget.
Reviewed March 4, 2017
I reached out to National Debt Relief feeling skeptical about the whole thing. Because who wants to admit they are so far in debt they need help? Didi ** is who helped me via email and phone. First off, I work night shift in the hospital and he called me at a time that worked with my schedule (which is a big help for me) and went over everything in terms that I understood. He was patient with answering my questions and I feel like he was so nice and understanding of my situation. He didn't judge me and I could tell by the tone of his voice he really wanted to help me. They have come up with a plan for me to help get everything taken care of in time. They were able to free up some income for me and make me feel at ease about getting everything settled. He was very clear about everything from the start and made sure I understood everything before signing anything. I really appreciated all the help I received and am looking forward to working with them!
Reviewed March 4, 2017
Joesph ** was great. I had a ton of questions, which he was happy to answer. I had him explain everything, which he did. I was confused and apologized for not understanding but he wasn't upset with me. He just told me not to worry. He will help in any way he needs.
Reviewed March 4, 2017
I researched National Debt Relief and it was easy to get in touch with them. They've done pretty good so far and I'll recommend them.
Reviewed March 4, 2017
I had a lot of credit card debt that was getting more than I can handle, and I needed something to help me be able to spread out the payments in a tangible way. I found National Debt Relief online as I was looking for some sort of program and went with them. Working with National Debt Relief has helped me to stabilize the debt and get it paid off over a time. I spoke with the people at NDR originally to set up the payment plans and now I speak to them whenever there's a change in the payments or anything. They're always very friendly and professional and have always been helpful. Whenever I can't make a payment, they don't make me feel bad about it. They help me to get things in order. They've always been very supportive and nice people to work with. I would recommend them to somebody if they were looking for something.
Reviewed March 4, 2017
I’ve been laid off for about eight months, but I had excellent credit prior to the layoff. I had a lot of it but it was manageable. Being without a job, I went on the whole drill fast and wanted to make sure that I was being responsible and trying to address my debt, even though it would be settled for less than what the original debt was.
I went with National Debt Relief, but I didn't think that the communication was clear. I felt that I was in the dark. They wanted me to go to a portal to get status and that’s not something that I do. I would have appreciated a report e-mailed to me. I had asked for an explanation on what was their plan on addressing those issues or on addressing the various creditors. I did not know who they had contacted or hadn’t contacted or what the process for contacting them were or what the plan was. I did not feel like a real partner in the planning and knowledge of what was to happen. I then chose to stop using National Debt Relief's services. The communication was not as robust as it should be and that’s probably the height of my dissatisfaction as I like to know what the plan is.
Reviewed March 4, 2017
I moved from California to New York then I started making less money. I have a bunch of school credit cards and two loans, and I fell behind on payments. My roommate was doing the balance program through one of our banks out here and then I looked that program up and didn’t feel that it was the right program for me. I googled National Debt Relief and ended up with them. They were pretty friendly when I called in. At this point, there's one card and company that they've settled with and there are a couple still sitting there but we're making progress together. They are doing what I pay them to do.
Reviewed March 3, 2017
Jeannie ** was very patient with me. She followed up with me with a few phone calls due to timing as say she said she would. Overall she was nice to work with and help me understand how the program work.
Reviewed March 3, 2017
I would like to say that I feel very pleased to have encountered a group of knowledgeable professionals who are also caring and work with me towards the best plan to get me debt free. So far the experience has exceeded my expectations, and staff has been very informative and kind in our dealings. I will definitely come back with another review once I see the results. I'm confident I will get out of this program. I feel in good hands, would definitely recommend this team to help you out with any financial issues you may be facing.
Reviewed March 3, 2017
I would like to say thank you to Charles ** and Evelyn ** who were both very informative, gracious, and patient with me during the set-up process. This is a daunting situation as is, so to come in with guided assistance and such thorough attentiveness, I feel confident that your company can truly help me out of debt. I cannot speak to the monthly process yet, but I have the phone number and email address to contact customer support should there by any issues. Thank you so much for helping me get started.
Reviewed March 3, 2017
Each person I spoke with was knowledgeable and reassuring me that they could help me with my financial problems. They were very personable and could answer my questions with expertise. Each person I was transferred to had a professional attitude and made me feel confident in the information they were giving me. They walked me through filling out the application with patience and understanding each time I had a computer problem and never tried to rush me or acted annoyed. They were of great help to me.
Reviewed March 3, 2017
The people who helped me with this process were very kind and considerate. I really felt like they wanted to help me with my situation, to make things better for me, which was a great feeling, and much appreciated. Thank You Debt Relief. I can't thank you enough.
Reviewed March 3, 2017
I had asked several times for the Khols account to be removed and it was not done. Gave rep information several times during welcome call. She even called back to ask me about the account but there were no changes made that I could see where I was not sent another agreement at the time.
Reviewed March 3, 2017
I have had a wonderful experience so far. Haven't done much but set up the account and I am waiting to hear the final figures on the settlement amount. Dealing with Chris was very... stress relieving. He gave me hope that all was not lost. All research shows they are above board. Thank You SOOO MUCH.
Reviewed March 3, 2017
Was very excited and relieved during enrollment. The staff was very confident and assuring that there was a great reward at the end of this program. The staff was very professional and clear regarding the program and the expectations and what will be accomplished.
Reviewed March 3, 2017
Very good customer service. Only problem was in the fact that the customer service representative was speaking with an accent, and I had to have then repeat certain information. But on the whole process, GREAT. Hopefully, this will be beneficial.
Reviewed March 3, 2017
Eli and the Welcome Call team were so nice and helpful in explaining all parts of program. They went over all the contracts and how they will help me go through the program and also how I will be procured from the creditors. I just can't wait to be debt free.
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