National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed April 4, 2017
Thankful for the help I've received! I would recommend. All representatives that I have spoken with have all been very helpful and respectful. I actually might contact National Debt Relief to try to add more debt if that is possible. Thanks!
Reviewed April 4, 2017
I have had a great experience at this time. The only thing I would recommend is maybe a monthly update on the accounts and a review of what is being done or what is completed. I think it would be a great way just to be kept informed if there is not time to log on. Calls and customer service are excellent. Everyone is willing to help and assistance as much as they can.
Reviewed April 4, 2017
I've been a customer since July of 2016. Since then they have already resolved 2 of my accounts. They were able to work with my budget to find out what worked best with finances. I am very pleased with the way they conduct themselves. They are very professional.
Reviewed April 4, 2017
I have been in the debt relief program for a year now. I am satisfied with it so far. It isn't easy to make such a large monthly payment, but I am managing. I am working on paying off my 3rd card out of 5! I could not have done this on my own.
Reviewed April 4, 2017
I wasn't believed this program until I joined in with their program. They were so helpful and professional. I was treated like family, help me save lot money and get better life. Recommended to everyone who needs help with all credit debts solutions.
Reviewed April 4, 2017
So far I am happy with my experience with NDR. I have faith that there is light at the end of the tunnel now. If you are sinking in debt, please give them a chance to help you because they know what they're doing.
Updated on 06/07/2017: My experience with NDR was very good the entire way. Most of my debts were settled for half of what I owed. The NDR fees were relatively high for some of them though. In order to settle, I had to get a consolidation loan, so essentially, I have traded one debt for another but at least I only owe one place now and my creditors are off my back and paid. NDR helped to facilitate that for me. I would recommend NDR if you are in debt and do not see a way out. They really do help!! It is so nice not getting phone calls or threatening letters about my debt. Thank you NDR... I hope this is where we part ways and I never have to speak to you again. ;)
Reviewed April 4, 2017
Excellent experience with the team. Very straightforward, easy to understand and quite a relief to have help getting out of debt, much faster! The paperwork was easy to sign electronically, which was super convenient. The team was friendly, non-judgmental; just plain helpful. During such a stressful time, it is great to feel like you have a team to help you! Thank you!
Reviewed April 4, 2017
My Counselor explained every detail to me regarding the organization and how it helps consumers regain control of their finances. I also did my research and found this company to be the best of the ones I have researched. I highly recommend National Debt Relief to anyone who is facing financial hardship as I have. Also, I like the fact there was no pressure to join and special sales tactics to lure you in. Thanks National Debt Relief.
Reviewed April 4, 2017
Very pleasant experience. Olivia was very helpful in explaining each segment thoroughly. I was able to navigate online easily to complete my application. The information regarding the continual communication was vital and much appreciated. Thank you so much and I look forward to your help in the future.
Reviewed April 4, 2017
I am receiving very good solution to my economic problems with my credits card and personal loans, they offer good customer service and they are worried to solve my problems, I can recommend this service to solve economic issues and fix your credit.
Reviewed April 4, 2017
I'm too far in debt and it seems like I can't get out. I heard about National Debt Relief on XM radio here and I reached out to them. I'm still in the program and they're the best. They do a good job and I can get a hold of them anytime. They also call me when they go to pay another bill. I'm doing my part but I'm still getting phone calls from these creditors. NDR said they can't do anything about it. They don't reach out to the creditors until they got enough money in the savings account to make an offer.
So, the creditors just keep calling me every day. I answer their phone calls, I tell them National Debt Relief is taking care of it and I give them the phone number. They said that NDR haven't reached out to them yet and that it's my responsibility. They get all hasty. I wish NDR could contact the people to tell them something and make them stop calling, which I figured they can't. But that's the only problem I got with it. The people they've contacted are taken care of and they don't call me anymore. I'm satisfied with them and they're doing what they're doing.
Reviewed April 4, 2017
I wasn't able to pay my month-to-month bills with all of them together. I signed up with National Debt Relief and they were there for me to answer any of my questions. They were knowledgeable and courteous. They call monthly to check up on me. I’ve only been in the program for just a few months and I'm pretty satisfied with my experience.
Reviewed April 4, 2017
My credit union told me that the National Debt Relief program might be able to help me and they have tremendously done so. As far as whatever has to be paid, they take care of it out of the money that I’m supposed to put in. I just called them and I'm going to have my dates changed. Their rep said she can't do it until after tomorrow so I would have to call back then. They are overall absolutely a fabulous group to work with. I had a wonderful experience and I would recommend them to anybody.
Reviewed April 4, 2017
I had gotten behind on my bills when I owned my home and saw National Debt Relief as a way out because I wanted to purchase another home and get into better standings. I wanted to get everything cleared up as I could to be able to do so. I seeked relief help from them, signed the paperwork and pay the bills. NDR calls me on occasion to want my approval for some settlement and we go with that. They've called me to try me get started and obtain a loan, as opposed to the way I'm paying it off, with more interest and longer payments. None of it made sense, and I'm not interested in doing that.
It's been a bit of a pain working with them. There was one questionable account in which I was making payments on. And there was a question as to whether or not that account is actually coming out of their guys' fund as well, and nobody could answer that. As much as I've tried to get ahold of and left messages for the people that are all related to get this information, nobody would call me back. I don't even know how much longer I have and what's gonna happen with the ones that they haven't settled with when my payments are done because that hasn't been shared with me either. I can't wait until it's over. Next time I would probably just file for bankruptcy and get it over with.
Reviewed April 3, 2017
Every representative was friendly, helpful and very thorough. You will be amazed at how quick they respond to you, via phone and/or e-mail, even into the early evening. Don't be afraid if you have a problem, they can get you on the right track.
Reviewed April 3, 2017
I'm glad I checked out that your company was #1 in helping debt relief. When I called the person was helpful and listened to my situation and helped me out. When I called back for welcome call the person talked me through more of process and answered my question. I felt better already. I hope everything goes well.
Reviewed April 3, 2017
Well explained about the program. Just happy to hear that they can help me and hope to be debt free sooner than later. I recommend this program to anyone who is in debt. Otherwise you will be there forever trying to pay it off.
Reviewed April 3, 2017
National Debt Relief offers a reasonable solution to manage debt. The representatives are very personable and took the time to address any questions. Also, the payment plan arrived at is fair. Having legal representation for negotiations makes me feel safe dealing with this company. So far, so good.
Reviewed April 3, 2017
The process was great as for the setup. I was and am still dealing with the overall stress of having to even go through this program and I am hoping that NDB guides us through this as pleasant as can be.
Reviewed April 3, 2017
I had all my issues and concerns addressed by Steve **. He made me feel secure and aware of all my options and I'm very pleased with how he handled my issues. The welcome call was very quick and informative and I was given guidance to sign all needed documents.
Reviewed April 3, 2017
Since the first call it has been easy to understand how's everything going... I will recommend them to anybody... They have help me with everything. Always there to help on just one call. Nice people at the services to answer your question.
Reviewed April 3, 2017
The customer service was great. The people I worked with throughout the process made signing up for the program simple. The people I've worked with were a pleasure to deal with. I will recommend National Debt Relief to friends and family. Best customer service ever!!!
Reviewed April 3, 2017
The whole process was stress-free. I was unsure but they were rated the top in this category and I felt relieved after the reviews that I had read. I am grateful to Mark for all of his assistance and I look forward to being debt free and beginning a financially responsible future and owning my own home in the future. I am so glad that I called.
Reviewed April 3, 2017
I wasn't able to make my minimum payments on my credit cards so I researched what was the top-rate debt relief and National Debt Relief came up. I had a lot of questions and Andrew of National Debt was very supportive in answering any doubts I had about the program. And since then, if I've reached out about certain things, they're very supportive about everything.
A creditor said it was gonna go to litigation and they basically were like, "Well, just wait and see what happens," which made me uneasy. And then there's a special tax form that I could get with the National Debt Relief and I wasn't familiar with it. I called to get information on what kind of tax form I'd be getting and the girl wasn't very knowledgeable with that. But National Debt Relief definitely gave me some hope to get out of this debt hole I'm in. They are very positive when I do interact with them and I highly recommend them. They're very responsible and reasonable in the sense that when they ask for extra payments and realize you can't do it, that's okay.
Reviewed April 3, 2017
Mr. Tee ** was great. He explain the process thoroughly. He took his time with me. The gentleman that did the welcoming was thorough as well, and he took his time as well. Couldn't ask for it to be any better. I feel comfortable that you will do me good.
Reviewed April 3, 2017
The people at National Debt Relief were friendly. They would call me and text me if something came up or if a settlement was available. If you don't want to file bankruptcy and you want to get out of debt National Debt Relief is a good alternative. I fixed my credit and filed bankruptcy years ago but that just made things harder. National Debt Relief have been helpful for me. They helped me get rid of my credit card debt.
Reviewed April 2, 2017
Great. Eric ** was great and everyone else was good also. Whenever I called Eric if he wasn't in I would leave a message. He would call me back right away. I thought that was great. Because some time when you leave a message you may get a call back a day or two.
Reviewed April 2, 2017
I was over debt so I looked for relief but I had very little interaction with the National Debt Relief team. I just set everything up and started taking the deductions and paying my bills. They're courteous and they answer my questions. It's a lot easier to be able to know that my debt is paid and I don't have to worry about it. It's better than going bankrupt so I appreciate the help. Having National Debt Relief is an option much better than debt.
Reviewed April 2, 2017
I'd gotten overextended trying to help kids with their finances. And then, I started having issues about five years ago and then it got out of control with my health so I looked into relief help. National Debt Relief did try to settle some accounts. But the accounts that we had settled ended up going back in because I got out of the program and I went on Social Security Disability. I've got a bad back now and my income dropped dramatically so I can't afford it right now. But, all the relationships I've had with them have been good. They did what we asked them to do. I'd recommend them.
Reviewed April 2, 2017
I have a lot of credit card debt from an ex so I sought the help of National Debt Relief. It's made my life a lot easier. Basically they just call when it's time to have a settlement and the rep that I talked to initially was awesome. I would recommend them.
Reviewed April 1, 2017
It took me awhile to get on board, but after much soul-searching, I took that leap of faith and decided to saddle up. So far my experiences with the team has been awesome. Every step of the program is explained thoroughly and completely to the point that I feel that a monkey has been taken off of my back.
Reviewed April 1, 2017
Kevin was the guy I talked to about my financial situation. He listened and gave great advice. I was very scared and nervous and he worked me thru it all. Thank you for making this financial crisis a wonderful experience.
Reviewed April 1, 2017
I didn’t want to file bankruptcy and I wanted to pay the companies I owe. I just couldn’t afford the interest that was piling up on me so I started looking up at debt relief companies and National Debt Relief was the first name I recognized since I’ve heard of them before. I called another place but I didn’t like what they were telling me. So, I called NDR and they made the process simple for me which was nice. There are still a couple of debt companies that they are fighting with and they’re winning the collections. But I think three of the major ones are already rolling and making payments on them. If I ever get a credit card again it’s going to be really low limit. But I'll probably never get one though. If I can’t afford or can’t pay for it, I don’t need it.
Reviewed April 1, 2017
This was a trying time and National Debt Relief made it as painless as possible. My only regret is that I did not do this sooner, I may have actually saved myself some grief and also some money. I liked the fact that I could pay off the plan early with no penalties, if I was able.
Reviewed April 1, 2017
Spoke with Alton **, and initialized your program. Mr. ** was very professional, compassionate and definitely NOT judgmental in any way. He is very knowledgeable and tried to ease my peace of mind. Thank you for company and exemplary employees like Alton **.
Reviewed April 1, 2017
The process was fast. They had great customer service. Were very understanding and kind. Made me feel very comfortable with my decision and made sure I understood the process completely. I would recommend them to anyone in a hardship. Very friendly and thorough.
Reviewed April 1, 2017
I made good choice dealing with National Debt Relief. It made it easier to get out of debt. Their guys are nice and friendly, they know their process well and are able to answer all of my questions. We have made two settlements far. We have been with them for a year, and they predicted that everything will be complete in two more years. Payment arrangements were a little harder than I expect but it's okay for me. They sent me an email for my settlement they just did, and they put how much they would be paying to the company but they didn't explain that I'd still be paying the amount that I pay now. I called customer service if they could lower it and they said they can but not right now. It just confused me. But other than that, it was pretty good.
Reviewed March 31, 2017
So far so good. Great Customer Service! They were very quick and covered everything in the initial call and then just to make sure everything was clear I received the Welcome call confirming everything I'd discussed with my representative. So far I'm happy. Just getting started but I don't see any issues. I already have a sense of relief.
Reviewed March 31, 2017
I was leery about handling my debt. But I really needed help because I was drowning in debt. After signing up for their help I felt a large weight off my shoulders. I will be glad when I start seeing some action on my accounts in the right direction.
Reviewed March 31, 2017
I love my experience with you all! Everyone is friendly and helpful!! THANK YOU! Thanks for helping me consolidate my debt and taking charge of my finances. Steve has been so patient, kind, and always available to answer my questions or concerns.
Reviewed March 31, 2017
Diana ** is very professional and supportive. I was able to understand the whole process very fast and the step-by-step has been efficient and smooth. Each and every detail was explained to me both in writing and verbally. So far so good!
Reviewed March 31, 2017
I just started the program and have not seen results yet, but I do believe they will do their best to assist me. Each representative has been kind, courteous, and knowledgeable, with no judgment. Will update review upon first settlement!
Updated on 06/13/2017: They are actually trying to help resolve at least half of my debt!! They don't rush you off the phone or do anything without your authorization. Great company so far. Received a settlement before an account even was past due 90 days, which I thought was the norm.
Reviewed March 31, 2017
I was really nervous at first to fill out the form online, to be contacted. I didn't know what to expect, but when I received the first call from Eli he made me feel at ease and comfortable. He explained everything so well and constantly asked if I had any questions. The process was easy and took very little time. Thank you so much Eli and National Debt Relief! I feel a huge weight lifted off my shoulders.
Reviewed March 31, 2017
They reached out to me in 15 minutes, explained the program very simply over the phone like I was face to face. Very professional but yet very sincerely. I got approved in half hour and got contacted the next day to complete the enrollment. My high interest rate credit card bills over 19K will be paid off in less than 3 years with a low monthly payment.
Reviewed March 31, 2017
I had heard of NDR and a church member told me to just call! I did and I am so glad I did. I was embarrassed of the situation we were in, and scared that I had to do something like this. My agent Dylan, was very sweet and understanding and worked with me to get what was needed. It will be a long 3 years, but to know that we will be credit card free is a huge monkey off our backs.
Reviewed March 31, 2017
Lee ** was great to work with. He explained everything thoroughly. Everything about this experience of getting our debts settled was easy. I could not be more pleased. The welcome was easy but I really think it could be a little shorter. We are excited to be able to get our credit score back to normal through National Debt Relief program.
Reviewed March 31, 2017
The plan has not started yet, but dealing with the representatives from NDR has been an easy process. I hope that this will continue to be an easy process and that they can help get us back on track. Our initial contact person has been Jeannie **. She has been very helpful & knowledgeable and continually answered my many, many questions quickly. So far, the process has been easy. We hope that National Debt Relief is able to work with our creditors so that our plan will go forward as we hope.
Reviewed March 31, 2017
Nice and friendly customer service. Of course I will recommend for people the are in the same situation, nothing better to be debt free. I look forward to had the best experience with your company for any purpose. I want to thank personally to all the assistance of me. I very satisfied. Thank you for all the help.
Reviewed March 31, 2017
I'm new to the program. I am fearful but hopeful. I do not have experience with this company. No one I know has reported to me having had to use their service. I am hopeful that it will work. I am greatly afraid that it could potentially end in being worse off than I started but my other option of paying little and still depending on credit has not been working out so great.
Reviewed March 31, 2017
Clyde ** was very professional during the phone call. He addressed all of my concerns regarding my debt and the program. All of my experiences so far with National Debt Relief have been positive. Every aspect of the program has been addressed with clarity and expedience.
Reviewed March 31, 2017
Everyone I have spoken with was very helpful and polite. I am confident everything will work out as explained by the representatives. I will be able to comment more in about a year. I will like reduced payments each month and knowing there is an end to the payments. I am looking forward to the outcome.
Reviewed March 31, 2017
I like how they spoke to me letting me know all my options and also helping me with every step to get me on the right track to help my debt go down, and knowing they will still be here for me while I'm enrolled in the program.
Reviewed March 31, 2017
The process was easy and stress-free. I can already see a glimmer of light down the tunnel ahead. I've been worried about our changed situation for a while now. I think you may prove to be the answer to my prayer. I'm still a bit apprehensive, but am looking forward to seeing good progress. Thank you.
Reviewed March 31, 2017
Got all the info I needed in a very timely manner. After my final conversation, I felt well informed, and eager to get underway. I felt a heavy load had been removed from my shoulders. I am very pleased with everyone who has taken the time to speak to me.
Reviewed March 31, 2017
Best experience I have had when dealing with any financial institution. I was treated with respect and consideration. Thank you for such a wonderful team of people. I would recommend your group to anyone who is going through any financial difficulty. Keep up the good work.
Reviewed March 31, 2017
National Debt Relief are extremely thorough and professional in the way they explain the services they offer. The representatives that guided me through the process were patient and answered every question I had until I understood. If ever you need to file for debt relief National Debt Relief is the company to go through.
Reviewed March 31, 2017
My experience was very much unexpected. I was very nervous speaking at first. As I gradually spoke to the representative he made it clear that he was there to assist me with every concern I had. When review was done I felt support was coming my way.
Reviewed March 31, 2017
Everything is great so far. National Debt Relief is on top of everything. Their customer service is impeccable. My brother told me about it, that it's a solid situation for National Debt Relief to manage the amount of calls that come in and being able to turn it over, which is one of the most important things for us. That was the main reason why it sounded interesting coming from my brother.
The initial guy I talked to did a great job. He walked me through the process and the way I look at it is it's a sales team and they were handing it over an operational team. I told one guy from the service team on a certain date that we had enrolled another piece of debt and wanted to know why our date had changed. The dates were coming out every other Saturday and once I enrolled that other piece of debt, the debt started coming out. The transaction had started occurring on Friday. I called and requested it to be back on Saturday. They said that they can’t do anything at that time and suggested to let it come out that Friday and they would switch it back on a Saturday. I requested for them to call me back when they switched it back to Saturday. Usually in this type of industry when you ask for a callback and you're never getting one but they did call me back.
One thing I really liked is the transparency of the ability to take a snapshot of what you have and what you’ve done. The communication is done really well. Anytime there is a change in the money I owe, there's an email sent out. If somebody calls and says they have an offer, there's an email to follow up. The communication is just over the top and when talking about my money and debt, I need that constant communication. All that’s appreciated and it's done very well. It’s absolutely worth it and overall, I'm very satisfied with the product.
Reviewed March 30, 2017
Look, we all know this isn't an easy thing to do... You're drowning in bills and already feel awful about the situation. As a last resort and after doing a lot of research on different companies and alternate solutions I contacted National Debt Relief. Luckily I was paired with George **. He was patient, kind, understanding and willing to answer all my questions. Feels like a weight has been lifted. I highly recommend!
Reviewed March 30, 2017
I had a wonderful experience. I was very scared of the whole process but each representative that I spoke with were very reassuring and friendly. They answered my questions with certainty and I could not have asked for a better experience during such an important time in my life. I recommend this company to anyone in need of this type of assistance.
Reviewed March 30, 2017
I needed assistance because of credit card debt and the National Debt Relief team are remarkable. They are very friendly, enthusiastic, and I would recommend them to a friend. Working with them just made things a lot easier and the debt is going down.
Reviewed March 30, 2017
The whole process was very easy. They made me feel comfortable and explained everything to me and made the entire ordeal which normally would have been stressful very pleasant. Both the people I dealt with did a very good job helping me out and I highly recommend your company.
Reviewed March 30, 2017
Very informative. Explained with precise information all that was related to your company and my benefits with this program. Jeovany ** was very polite and patient to my many questions regarding this program. Thank you and I hope all turns out well.
Reviewed March 30, 2017
Daniel was awesome and I will recommend him and the company if all works for me!! He talked me through the whole thing and answered all my questions to his knowledge and felt very welcome with the welcome call!! I am excited to start this and hope we can resolve my issues quickly. Thanks again!!
Reviewed March 30, 2017
In my investigations of debt relief and debt consolidation I interviewed a number of companies to inform myself about the various programs and conditions offered. Although many of them were similar in format I found NDR to be the best, most coherently laid out and most clearly presented both in the advantages presented to the potential client but also in the safeguards to protect the client. It was this clarity of presentation as well as the reasonable offer (with terms and conditions) that convinced me to continue under their umbrella.
Reviewed March 30, 2017
Kishan ** the agent who help me gather my info for this program was very thorough in explaining the application process. Very professional and patient. Answered all my questions without feeling of being rushed. The agent who I spoke to from the welcoming department was very helpful as well. I'm excited and hopeful that I will be debt free someday with their help.
Reviewed March 30, 2017
They helped me get my life back on track by helping get my debt taken care of. When you have an ex-husband that took cards out in your name, maxed them out, and don't pay them you get into a situation of you have a new life and trying to buy a home and find out you no longer have great credit. It's a punch in the face and creditors don't care that someone else opened the cards without you knowing it's in your name so they blame you.
Reviewed March 30, 2017
Working with Brian ** was great. He helped so much with doing everything by computer. He was very patient with me and really seemed to care. I have trouble lately trusting anyone relating to my finances. Out of all the people I have talked to, from other companies, I felt the most comfortable with Brian. When it is all said and done I hope I can give NDR a five star experience. Thank you.
Reviewed March 30, 2017
I was very scared and worried about going thru and following up with National Debt Relief. I didn't know what I should do. Mark was able to talk me thru it and guide me. I feel a little better and excited about getting my stuff taken care of and over with...
Reviewed March 30, 2017
I'm drowning in debt and after about a year of trying to get myself out of it I realized that I needed help. I contacted NDR and was put in contact with Salvatore who has been amazing in getting everything set up and made sure I understood everything. He made me feel like there was finally some hope. The monthly payments are affordable and my debt is going to be cut substantially. I should complete the program in about 42 months. All the paperwork is signed and now I start the process of changing my info with my creditors over to NDR so they can intercept any calls and begin negotiations. I would absolutely recommend this company! Efficient, friendly, and worth the peace of mind!
Reviewed March 30, 2017
The representative I dealt with very informative and understanding. He tried to be as thorough as possible. Walked me through the entire process. I believe his name was Eric and as of right now I am satisfied with the service. Hopefully it continues through the entire process.
Reviewed March 30, 2017
When I spoke w/ Tracy over the phone, she seemed understanding and informative as to all the policies and procedures associated with becoming a client for the National Debt Relief program. Professional and knowledgeable in all areas!!! I was very satisfied w/ her service and would definitely recommend her to other people who I know are struggling to pay off huge sums of debt to any creditors that they owe!
Reviewed March 30, 2017
Thorough research resulted in NDR being the most highly recommended debt relief organization to deal with. Being in my 70's and having been financially devastated in a divorce ten years ago I fought having to go the route of debt relief. I had every intention of paying off the debt but with only social security for income I realized this wasn't going to occur. My contact with NDR was extremely professional and friendly. Even though I've only now enrolled my experience was so positive that I would not hesitate to recommend NDR to those considering this option.
Reviewed March 30, 2017
A representative from National Debt Relief listened to my statement describing why I was interested in debt relief, then asked several questions to assist me in determining if I would qualify for assistance from them. Several times in our conversation he asked if I had further questions, and had answers which were easily understood. The whole process took very little time overall, less than 24 hours from when I first made contact from the website.
Reviewed March 30, 2017
They are very helpful. They have a great deal of knowledge. They are friendly and courteous. I would recommend their service to anyone who is drowning in debt. I anticipate a excellent outcome from their services. I didn't need another loan or debt. Great customer service. Very professional service!!!
Reviewed March 30, 2017
Enjoyed the experience with the staff and how they proceeded to inform me of all aspects of getting debt free through their program. I have nothing negative to say at all about the program. They even proceeded to call me after I failed to return their calls in a timely manner because of schedule conflicts. So bonus points for being patient with me.
Reviewed March 30, 2017
I received an email from National Debt Relief, just a few days ago, and after my hours were cut at work, and me being the only one bringing in a paycheck, with the amount of debt I have, I knew I had to do something. After Talking with Brian **, He was able to get me into the program, and it was as if a huge, what am I going to do now, pressure was lifted off of me. I'm just now enrolling in the program, and I can already tell. YOU GUYS ROCK. Thank You National Debt Relief.
Reviewed March 30, 2017
Everyone has been extremely helpful and courteous. They have answered all my questions and walked me through every step of the program. The customer portal is very easy to navigate. This company is truly looking to help you be debt free. Thank you so much!!!
Reviewed March 30, 2017
So far my first impression has been a positive experience. Once we program ends in 45 months, then I hope to be fully satisfied. Dylan really helped talk me through the process and making me feel comfortable that I hopefully am working with a company that I trust.
Reviewed March 30, 2017
I had a job switch and I was not having enough money to live. I also got tired of constantly calling people to ask if I can pay them another day and my credit wasn't going up even though I was making payments on everything. I looked into relief help and the rep from National Debt Relief explained the whole process to me including how the system works and how it was going to affect my credit. But in the long run, I'm not paying extra money because of interest. He also allowed it to be my choice to choose and he wasn't trying to force it on me so it was a good experience. Working with them allowed me to have a lot more spending money and instead of me having 17 different bills, I have less so I have more money for emergencies. I would recommend them.
Reviewed March 29, 2017
My experience was great. I could not have had a more personal and caring representative. Dairy ** listened and took time to work with me. I would definitely recommend. After she did what she needed to get us started I had a follow up with Shara and she was just as polite and worked with me. Both ladies made sure that I knew all the details.
Reviewed March 29, 2017
My experience was a pleasurable one. They took their time and kept asking me if I understood what they were saying. I understood with clarity and understanding and hope it will be a great journey working with them. I hope to be out of debt in four years and my new life will start as I imagined it would.
Reviewed March 29, 2017
The experience very professional and all my questions were answered. I had a situation many years ago with a debt relief company and it was a bad experience. They did not explain in detail as your company does and I had minimal results. I feel you do have my best interests in mind and thank you.
Reviewed March 29, 2017
I'm very pleased with the help that I received from Atticus ** over the phone. I am thrill to be able to enroll into this program that will aid me to gain control over my debt and become debt free in less than 3 years from now. National Debt Relief made it possible.
Reviewed March 29, 2017
Excited to start the program and get debt free. So far they are keeping me motivated to get started. Customer service is great, answer all my questions. They make sure you understand everything they are doing to help you get debt free. Look forward to the to be debt free.
Reviewed March 29, 2017
I received excellent service from Theresa **. She has lots of patients and explained the service very well. Debt service consolidations work and helpful in my situation right now. Theresa was very accommodating and knowledgeable. I am glad I signed up yesterday. Thank you.
Reviewed March 29, 2017
Everyone I spoke with was more than kind and helpful. I would highly recommend to anyone in a hardship wanting to avoid bankruptcy. The girl I spoke with did tell me she would call me back the next day at a certain time and she did not but it all worked out for the good.
Reviewed March 29, 2017
They were smooth and very helpful. Everything was processed and explained perfectly. My questions was answered and explained the way it should be. I'm happy and excited to be part of the program. Thank you. Keep up the good work. Excellent customer service. I hope you'll help more people like me.
Reviewed March 29, 2017
I was very anxious about even doing this. I have recently some major medical bills and medical issues. I had gotten behind as I was having to pay up front. I hate being behind on my bills. I just couldn't get on top of things. During this whole enrollment experience I was informed up front about how things would be and the whole process was explained to me in great depth. I really appreciate all the people that I have spoken with especially Angel.
Reviewed March 29, 2017
My experience with Armani was very pleasant. He was very understanding and personable. He explained very well in detail what was to happen. He wasted no time in setting me up with a plan that fits what I needed. He also went over what I would have to do to continue getting ready to clear my life of such stress. Upon my welcome call I was introduced to Donnetta who much like Armani made me feel very at ease with what was being set up for me. She took time out of her day to go over things that I would need to do and got me on my way to a brighter future. I'm feeling very confident about everything and hope that our involvement with each other will be satisfactory to us both. I hope that at any time you feel I'm not doing the proper thing you will contact me right off and set me on the right path. Thank you all so much for everything.
Reviewed March 29, 2017
So far everything is comforting when it comes to seeking some financial help. I'm just glad I started getting a help from NDR. I can't wait to get to my finish line. They keep me hopeful about my debt problem. I'll try everything to make myself better when it comes to financial decision. Thanks for this chance!
Reviewed March 29, 2017
My experience with Esther from the Welcoming team, as well as Art ** was amazing. They thoroughly answered all my questions, and left no stone un-turned in the beginning process. They were very friendly as well, attentive, and understanding. Unlike creditors who have all been completely judgmental, and don't understand the concept that I have no one I can borrow money from - coming from a very poor family, and on some recent hardships that have been hard to pull myself out of. P.S. Please transfer Art to the Los Angeles branch - he's awesome and should live where it is sunny all the time! Times have been tough, and he made my day much brighter - I want him to my neighbor. People like him and Esther give me hope for humanity.
Reviewed March 29, 2017
Great company. We are new but so far this has been a very easy and top notch company to deal with. Geri ** has been so pleasant and easy to talk to. She is very understanding of our situation and made us feel so much better.
Reviewed March 29, 2017
Very professional, understanding of your circumstances and tries to help you in any way they can! Everything is put in writing, signed, sealed and they get you started on the program as fast as you can get them your list of creditors that you owe! They do try and work with your budget the best they can and are upfront and honest about what they can and cannot do for you! Jaison ** was a big help to me, very professional, polite and courteous!
Reviewed March 29, 2017
The representatives were very professional, very knowledgeable, very friendly, helpful, courteous, kind and easy to deal with. They made me worry a lot less about paying my bills. It's going to be a shorter time and less interest rates so that made me very happy and took the stress away from me and I thank you very much.
Reviewed March 29, 2017
Great staff, very helpful and I'm grateful for your help. Keyshawn was amazing and is great at his job. I couldn't have done this without his help and guidance. I'm grateful for this company and the help I need to regain my credit and financial stability.
Reviewed March 29, 2017
He has been very helpful and answers all of my questions. Very easy to contact and respond to me quickly. I would recommend to anyone with hardships. We have been down on our luck and only one way to go now and that is with your help to get us back on our feet.
Reviewed March 29, 2017
I have high praise for what National Debt Relief has done for me. It's not even quite a year and they have made progress. It's been the best experience to have an agency that keeps me in the loop of what's going on, not only with emails and text messages. It's important to me that they inform me in case something happened on my end and I could jump on it right away. They monitor everything and keep in touch on what I'm doing. Also, It's easy to access on the internet, where I can go into my account and look at the progress they are makingI. It's been a total relief.
I'm still having a bit of a financial difficulty, and one of my payments did not go through because my account was overdrawn. But I contacted them right away after I received a message from them and we were able to set up and make that payment again, so that was helpful. Everything on their part is great. It's just that sometimes when my funds run a little short, I have an overdraft and it doesn't go through when I do an ACH. The bank that I work with gives me a certain amount to cover, but when my funds run short, it doesn't go through on that. The only way it'll get through is on my debit card. So in that case, I have to make another arrangement to make the payment again and that works out real well for me.
The only tough part was getting started because I had to save up to a certain point. It was a little stressful, but they explained the process thoroughly with me. It's three months in which I was just doing savings. They told me it was going to be a little rough but to just hang in there. It was true, but within that first month, everything was complete. I had my first settlement and I was feeling great. And after that, it was smooth sailing. I would recommend them to anybody.
Reviewed March 29, 2017
I called National Debt Relief and the rep that I spoke to did a really good job at making me feel that I was gonna be taken care of and accomplish what I wanted to. They were knowledgeable and also supportive, giving me the information I needed, and answering all my questions. They are ethical as far as informing me what to expect. They are thorough and it was just over-the-top good customer service. They gave me the ability to take care of some things that would have taken me 25 more years to take care of.
Reviewed March 28, 2017
When I call to inquire about the program after I did some research, the first info that caught my attention was the 5 star rating and A+ with BBB. I have a good feeling this program with help pay off the creditors I have enroll in the program. My goal is to be debt free within 3 years and I sticking to my plan. The reps I talk to were very nice and helpful. I start my plan on April 10th.
Reviewed March 28, 2017
The service provided by National Debt Relief is wonderful, definitely one of a kind. Not many people can say they are debt free, but after completing this program that is my goal. I will be in the few that can truly say so did it! NDR offers excellent customer care full of professionalism.
Reviewed March 28, 2017
They were very understanding, and explained in detail step by step how the program worked in helping me reach my goals. Representatives were very courteous and assured me that they would be there when I needed to guide me through the entire process and provided me with all the necessary tools.
Reviewed March 28, 2017
It was a very satisfactory experience, your personnel explained me everything very well. I never thought that I can find a solution as easy as this. I did it and now I can feel with peace of mind. Thank you.
Reviewed March 28, 2017
Excellent customer service. And really satisfied. If I could have give more than 5 stars. I would definitely give you guys. Thank you so much for your help. Really supportive customer service department... especially Brandon. You the best. In overall customer satisfaction in all departments I have talked on phone I am 100% satisfied. Thank you all.
Reviewed March 28, 2017
I wish I had discovered NDR sooner. I am on the verge of bankruptcy and felt like I had no options to fix my financial situation. Adrian walked me through the entire process and put my mind at ease and is genuinely dedicated to helping me get back on track. I am definitely going to recommend NDR to others I know who could benefit from your services. THANK YOU!
Reviewed March 28, 2017
I found myself overwhelmed by my reckless debt and quite embarrassed about it, as well. I knew that I had to do something. So, I did my research and National Debt Relief was rated one of the best, so I took the leap. I am so glad that I did. My experience, so far, has been excellent! Everyone has been prompt, knowledgeable, and courteous. Thank you, Grace! Thank you, Jonathon!
Reviewed March 28, 2017
The people that helped me from National Debt Relief explained the program, and how it works very well. I found myself with an extreme amount of unsecured debt and had just lost one of my jobs. This program allows me to not only pay off my debt but decreases my monthly payment total as well.
Reviewed March 28, 2017
Very helpful and informative about the whole process and very friendly. The customer service team was very knowledgeable and very fast in getting me the answers I needed. This is a better alternative to filing bankruptcy. Thank you very much.
Reviewed March 28, 2017
Moses was awesome in helping me get this debt relief started and was fun to talk to. Give the man a raise!! I have had some stressful situations in the last two years and he was so kind and understanding and he got it all done in less than an hour.
Reviewed March 28, 2017
The process that I went through to obtain debt relief through NDR was fast, easy and extremely informative. The individual that I dealt with (Didi) was patient with me as I gathered information of him and made sure he explained everything along the way. I definitely feel like I am on the path to recovering my credit score and a successful future! Thank you so much!
Reviewed March 28, 2017
All very good. Everyone was good at what they did. I will recommend it to other people who are in need of this service. This should help relieve some stress on me and my family. Thank you for your help.
Reviewed March 28, 2017
James have been expedient, professional, and polite throughout the experience. He responded exactly on time with his follow throughs, and explained everything precisely. He made this process quick and painless. Thank you for your provided services; my wife and I greatly appreciate it.
Reviewed March 28, 2017
Michael ** has been very helpful as well as the person who did my welcome call. All of my questions have been answered effectively and professionally. I look forward to my relationship with National Debt Relief as I obtain debt relief like I wanted when I initially called.
Reviewed March 28, 2017
The representatives were very attentive to my needs. It was a great experience working with them. They very patient in explaining the process, they made me feel comfortable as I was as very overwhelmed. I will recommend it the company to my friends and family if they need. Thank you.
Reviewed March 28, 2017
NDR put my mind at ease after feeling scared and nervous. I really got the feeling they wanted to help me and reassured me that I was making the right decision. Very much wiggle room on "payments" and able to adjust my due date. I can cancel the program at any time and there are no fees or penalties for anything. This company is a godsend with great people you can contact them at any time. Thank you Moses ** and the entire NDR Team. I feel such a load and burden has been lifted.
Reviewed March 28, 2017
I needed help with my debt as everything was piling up. I heard great reviews about National Debt Relief so I trusted them more than the others. I started using their service the end of last year. We're working on two settlements right now. They've asked me to step up with one loan company for five payments. Then after that, they would take over with the rest. The payment arrangement that they've set up for me is great and it works out very well. They've given me a lot of helpful information. It relieved a lot of the stress that I had. National Debt Relief has been very helpful and awesome.
Reviewed March 28, 2017
I was paying three credit cards, but the amount was so big that I was slowly going up the hill with the interest charges and not going anywhere. I was paying on responsibility and wasn't looking upon them. The debt amount wasn't getting lowered at all, so I had to make a drastic change and sacrifice in order to get somewhere and get it out of my way. National Debt Relief is working for me. They take out what they promised they would take out and settling with what they said they would settle. Also, they're informing me of everything. I made a smart move working with them. It's productive, effective and really purposeful.
Reviewed March 27, 2017
Hopefully this whole process will help me get out of debt and on to better debt free life.
Reviewed March 27, 2017
Started with a call to Brandon **. He was very kind and helpful. Did not make us feel lower because we were got into credit card debt. He said someone would call 24 to 48 hrs and Micheal ** was who we talked to. He went over same thing as Brandon and only change was Louis ss #. Both gentlemen were helpful. We hope and feel we are doing the right thing by using National Debt Relief. Thank you. So far this is all we have done.
Reviewed March 27, 2017
Very professional staff and very helpful when it came time for me to decide if this was the right program for my needs. I made the right choice. The follow up emails and calls were very reassuring to me and I feel like they have my best interest in helping me get back on track financially.
Reviewed March 27, 2017
So far so good. The representatives were very knowledgeable and courteous. I can't wait to get this debt behind me. I definitely will recommend this program to other individuals. This is the first time trying out a program like this and I am impressed. Thanks.
Reviewed March 27, 2017
I'm just getting started but so far everyone has been great. They are very courteous and understanding. Looking forward to working with you in the future. So far everything has been easy to understand. Just hoping I don't mess up.
Reviewed March 27, 2017
So far, everyone I spoke with has been very pleasant and helpful. Since I am new, I can only speak to the enrolling process. I am not able to address how things are handled once you sign up - I am not at that place yet.
Reviewed March 27, 2017
I wanted to get all my stuff lined up and get it looking better so I sought for relief help. Everything with National Debt Relief has been great. They call me when they get a settlement, then they explain it to me and it's up to me whether I wanna accept it. Once I accept it, then we start paying. I'm almost cleared with two out of the six bills that I've taken to them. National Debt Relief has done what they've said so far.
Reviewed March 27, 2017
I had a lot of debt and there's no way to resolve all of it quickly. Also, my expenses were outweighing my income so I felt like I needed to do something to fix the problem. I did a little bit of research and I felt that National Debt Relief seemed like the most reliable. There were a lot of testimonies from people that had good experiences and good reviews so I went with them. It doesn't take too long to get a hold of someone when I call the customer service place. They verify my identity, ask my personal information, and then they ask what the call is about. Usually, it'll be trying to update my draft schedule. They get me over the right department who again verifies my identity. The calls are pretty quick.
They have also provided guidance. I have one account that was going to court so I had to call and ask exactly what I'm supposed to do about that. I feel like I can trust them. So far, it's given me a little peace of mind. I feel like I'm making progress with these accounts that I was having trouble with in the past versus digging the hole deeper, which is what I was doing before. And as soon as all if this is resolved, I'll have a second chance on establishing good credit instead of destroying it. They estimated two years to get this all taken care of and I've been with them for seven months now. I'd recommend them.
Reviewed March 26, 2017
When I saw the email immediately responded. The call and return email came back so fast. The Q and A also went along smoothly and my account was set up in no time. I hope that this process will lessen my stress over bills and get them paid off as planned. Thank you very much.
Reviewed March 26, 2017
I have a lot of debt and I wanted to clear out credit cards and pay a lesser amount, and then eventually breaking all that stuff. I then looked into relief help, and I went with National Debt Relief. The people I talked to were very nice and professional. They know what they're doing. So far, I've never had a problem with them. They take my phone call, they try to help me, and they send me emails. Overall, National Debt Relief has a great team. I am still working with the program and I'm halfway through it, but since working with National Debt Relief, I don't have to pay out all those bills. It's just one lump sum going out per month. I'm on time, and I'm saving a little bit, too because I'm not paying as much as I used to pay.
Reviewed March 26, 2017
My debt was unbelievable and I needed some help so I wouldn't have to declare bankruptcy. I had another company I was using but they weren't satisfactory. Then someone suggested National Debt Relief to me and it has been good. I'm very satisfied. They have always been very responsive. When I've had hardships come up, be it medical or whatever, they always have been able to adjust the plan to cover a certain incident. My creditors aren't bothering me and that was just unbelievable. The payments they've set up are very fair and everything should be taken care of in about eighteen months.
Reviewed March 25, 2017
So far the enrollment process was easy, the customer representatives are very attentive and courteous. I am glad I'm able to find this a way to get help. My son in law was the one who found it. All questions and concerns are addressed and I cannot wait to end my debt smoothly. Thank You!
Reviewed March 25, 2017
Researched before making the decision. This Company is been rate #1 in the Nation. Great experience over the phone. They explained all my questions and their response was very fast. I realized, I was dealing with a very professional Company and employees. I trust this Company and feel very good about it!!
Reviewed March 25, 2017
The National Debt Relief team was excellent and very informative. Working with them took the stress away and increased my credit score. Overall, it made life easier and I would recommend it to anybody.
Reviewed March 25, 2017
I was paying my credit cards and all I was doing was making the minimum payment so I decided to look into relief help. I use National Debt Relief as somebody to negotiate settlements for me, and so far, my experience with them has been good. I don’t have any complaints. If I meet somebody who is in the same situation as mine, I would refer them to National Debt Relief.
Reviewed March 24, 2017
I just wanted to thank Yan ** and Paul ** for their help. They answered all my questions and made me feel so comfortable. They truly made this experience much easier for me. Thank you for everything. If I could give them more stars I would!
Reviewed March 24, 2017
I have felt very comfortable from minute one while talking to Eric. He made everything clear. He was very polite and joked around knowing I was very nervous and felt bad because I am not the type of person to cheat anyone. He calmed me down and I carried on. I am very confident that this program will work well and I picked NATIONAL DEBT RELIEF.
Reviewed March 24, 2017
We had lost jobs and when I had talked to the National Debt Relief team, they were very accommodating and very understanding. They answered every question that I had and the ones I didn't even think about. They were also so nice and so friendly. All my interactions with them has made my life a lot more easier and a lot more comfortable. I have room to breathe now. I would recommend them to anybody who needs help. When someone calls National Debt Relief, he should expect them to do what they say they're going to do. He should also expect them to work with creditors when he thinks that it's impossible.
Reviewed March 24, 2017
The whole experience was very informative and assuring. I felt completely supported and informed. I am confident in this program and my ability to follow it. I loved that everything was transparent. I never felt like I was being taken advantage of or anyone was trying to swindle me.
Reviewed March 24, 2017
We are very pleased with the helpful staff members and can't wait to get started becoming DEBT FREE, thank you for all the support during this process. We are very grateful... The welcome package and your legal team put us at ease. Knowing that we will no longer be harassed makes it easier to sleep at night.
Reviewed March 24, 2017
I want to thank Valeri ** for walking me through the process. He made this very seamless. He needs to train the young lady I spoke to on the follow up Welcome Call. She was not as organized and even when she was talking it was as if she was bothered and distracted. That she did not mentioned I needed to sign and return the power of attorney form. But overall all the information provided to me was easy to follow and informative. Thank you NDR.
Reviewed March 24, 2017
I highly recommend this company to anyone looking to get out of debt quickly. The representatives are extremely kind and do all they can to help you out. They took a very dark time for me and my husband and gave us a light at the end of tunnel.
Reviewed March 24, 2017
Service is great. People are so helpful, compassionate, and understanding. I had been stubborn to seek out help like this but the setup was very easy and pain-free. Getting the low consolidated rate I hope that National Debt Relief can help me get back to a stable financial point. Thank you NDR!!
Reviewed March 24, 2017
National Debt Relief has been an awesome company to deal with. They have made this process easy, secure and have provided excellent customer service. Everyone is extremely knowledgeable and understanding. They talk in terms that you can understand. They make you feel like they are your friend.
Reviewed March 24, 2017
Very thorough and patient. Excellent customer service. Give us hope when we were hopeless. Would definitely refer others to this service. I have never nor will I ever consider using another service ever. The guy that set us up was outstanding and took his time and explained everything.
Reviewed March 24, 2017
I’m in a debt and money does not quite come fast enough. Also, there’s always something coming up when one has an elderly parent. So far, my experience with National Debt Relief is okay. I call their team members and they're helpful.
Reviewed March 23, 2017
Extremely thorough, efficient, and friendly service. Felt extremely confident in my decision to choose National Debt Relief. They offer great services and gave me an instant sense of security. I would Highly recommend National Debt Relief to anyone who is looking to rebuild credit and to erase their debt. I'm eager and looking forward to seeing my end results.
Reviewed March 23, 2017
The National Debt Relief Team delivered service excellence. I talked to a human being, yeyyyyy! The person that helped me was very patient and knowledgeable. He guided me through the process, and by the way it was an easy one. Everything was brief and concise and fast. I thank you! Excellent Teamwork!
Reviewed March 23, 2017
The National Debt Relief team were very helpful during this stressful process. I have been able to get rid of years worth of debt in a matter of a few years using them. I could not have done it on my own. Soon to be debt-free!! Thank you!!
Reviewed March 23, 2017
S.W was very kind in helping us out and hopefully getting on track. She was very explicit explaining every detail and always asked if we had any questions. She made sure to walk us through every step as did the welcome representative. It made things so much easier for us.
Reviewed March 23, 2017
As soon as I signed the documents, I felt an instant load off my shoulders. I could breathe again! I was losing sleep because I didn't know how I was gonna pay for all my credit cards but now I am not stressing. The representatives are very helpful and responsive. Any questions I had were answered thoroughly. I recommend this program to anyone that is losing sleep over all the debt they're in.
Reviewed March 23, 2017
Representatives were very professional and knowledgeable. They made me feel comfortable and at ease discussing my situation. I was given all the information I needed to make an informed decision as to which way to go to get my finances in order. I appreciated all their help.
Reviewed March 23, 2017
I am only able to review the starting process, since I have just started the program. I don't know how the ongoing relationship will pan out, but if everything I have experienced so far is an indicator, I have high hopes that they will continue to be clear with information, easily reachable and supportive. I found the process very encouraging and efficient. I feel like I will be able to get out of debt that much faster and get back on track with their help.
Reviewed March 23, 2017
Everyone is helpful, kind and efficient. Debt resolution can be a stressful process, but they cover everything with you and make it as easy as possible. Hope to be able to complete the program and get myself back on track.
Reviewed March 23, 2017
When I contacted National Debt Relief initially, I was curious what services they had to offer. Their representative walked me through the process and it seemed like it was going to be beneficial for me in my situation. I chewed on it for a while before I went through with it. They laid out all the options for me to not have to go through the litigation and collections. They talked about any equity I had that I could liquidate and try to settle some of those debts. We also discussed bankruptcy as an option. Some of their associated fees are a little high, so I have to make some money to make those work. But I started with about six credit cards and I since had three of them paid off.
Reviewed March 23, 2017
Carlos was a very nice to me, and explain the program, great call. Answered all my questions, I'm going through a very hard time now, nice to know someone is helping me right now. I wish I would of called a long time ago.
Reviewed March 23, 2017
A few years back, I looked into some debt relief programs but didn't like how they were presenting the program to me and I felt pressured to get into it. So I did research in the last few years and started looking into it again and that's when I found National Debt Relief and Freedom Debt Relief. But I didn't feel comfortable with Freedom because I saw exactly the same deal as the last time. I felt pressured and their rep would leave me a number of voicemails pressuring me to get into the program. On the other hand, the guys from National were all very nice and not pressuring at all so I felt really comfortable going with them.
From the initial calls, everyone was really friendly and got set up to with the online system. I haven't had to talk on the phone with a ton of people which is good as I haven't had reason to but when I call, everyone's really helpful and explained everything as I certainly have questions on how this stuff works. It's my first time in a program like this and that's really stressful but they've been great. For the longest time, we were paying minimums or not paying and the balance seems to increase until we got into National Debt Relief. I've only been in the program maybe six months but everything's great, we're getting settlements and the next four or five months here we'll have half of our debt taken care of already. It's been a relief to know that our debt is going down and there's an end in sight to this. So we couldn't be happier. National Debt Relief is kind of a lifesaver.
Reviewed March 22, 2017
My experience was phenomenal! The detail and professionalism I was given was top shelf. Very simple process and the representative (Crystal **), was very attentive and knowledgeable. I could not have asked for a better transaction. A huge burden has been lifted and now I can rest a bit easier when it comes to planning for retirement.
Reviewed March 22, 2017
I have experienced very professional people who have been very considerate of my position. They have been very patient with me and explained everything very clearly to me. I feel that in the future they will assist me through this process to resolve my situation.
Reviewed March 22, 2017
Great job. I would definitely recommend telling a friend in need for this service. Great customer service. Very satisfied. Friendly and kind and understanding. Both reps I spoke with broke everything down and was very helpful. They understood my needs and met them.
Reviewed March 22, 2017
Worked with Boris who was very pleasant. The process of signing up went very smoothly and I am looking forward to seeing the program work. Everyone seems to want to help you get out of the debt mess you are in. I appreciate the time they took to go over everything with me.
Reviewed March 22, 2017
Everyone on the team is friendly, helpful and courteous. I'm looking forward to a great relationship and I hope NDR delivers on their promises. I looking forward being debt-free real soon and I want to thank NDR in advance for all their help! Thank you!!!
Reviewed March 22, 2017
Meisha was wonderful! She explained the process so clearly that it left very few concerns on my mind. Actually this whole process feels like a huge weight has been lifted off my shoulders. I have been dealing with this debt for quite some time and I am now happy that I finally have someone in my corner willing to help me achieve my goals!
Reviewed March 22, 2017
Joining National Debt Relief - I spoke with Theresa on Monday night. She was very knowledgeable and explained how the program works to me very well. She answered all my questions and was very patient when we did the application. She also told me what the next steps will be. I also appreciated the fact that she was very kind and empathetic when I shared that I was embarrassed that I had to contact the service to help me reduce my debt that I was not able to do it on my own. She told me that many people have gone thru the program and come out successful. I hope that happens with my experience.
Reviewed March 22, 2017
Everything was great. Joe ** was Excellent and helped me out tremendously as well as the welcome specialist Mrs. **. They both have the patience of a saint. Thanks for taking time to listen to my hardship problems and taking time to listen and calling me back once I got all my information correct.
Reviewed March 22, 2017
My experience was filled with kindness, understanding and with compassion of my situation. Your service will allow me to pay off my debt while continue to seek medical treatment to extend and improve my life. Really what would each of us do to continue to live life and enjoy the beautiful gift that is life! Thank you from the depths of my heart.
Reviewed March 22, 2017
The staff there is friendly and very helpful with all my problems I'm having to help resolve them. They explained everything clearly and made sure you understand everything with you. They work their hardest for you. I am very impressed with the service I have received.
Reviewed March 22, 2017
We were drowning in debt and could not qualify for a loan. Then we saw a National Debt Relief ad and decided to see how they worked. National Debt Relief is helping us pay our debts so we can retire in peace. Thanks NDR.
Reviewed March 22, 2017
I worked with Daniel **. I was highly impressed with his knowledge of the subject and his ability to help me come up with the best solution for my situation. He was very patient, explain everything to me and then repeating the information to my mother. I felt very comfortable working with him.
Reviewed March 22, 2017
A friend recommended National Debt Relief to me. I am so glad I called. I feel a lot better after talking to someone about my situation and they were able to help me at the same time. I am looking forward to see what happens.
Reviewed March 22, 2017
Very helpful, understanding agent, Orion **. Did not criticize - only offered assistance and hope for a better financial future. Agent ** explained how the program works and said that he has had a lot of experience helping people like me.
Reviewed March 22, 2017
Verlande helped me to figure out the best deal for me and my family. I am debt-heavy and need a change from my current financial status. NDR is going to be very instrumental in getting back on track to monetary freedom.
Reviewed March 22, 2017
I was doing my own research and National Debt Relief seemed they were one of the better ones, so I went with them. When we first got the program, it was just one amount. Then later on, National Debt Relief came back and said they needed more. I tried to work with that and I've been giving them almost $1,000 a month. I’m trying to do everything I can but I've gotten so behind on my other bills and I’m on the verge of losing my house because of back property taxes. I might have to stop the program for a little bit. I know if I stop it, I’m gonna be pulled from it, but I can’t lose my house. I gotta call them to see where I stand. They used to send me the little emails all the time, but I haven’t received an email from them in about six months now. I hope they will be able to work with me because I'd hate to have to pull out of the program. I've been fairly happy and I've been seeing my credit score gradually go up since I worked with them.
Reviewed March 22, 2017
I was googling and National Debt Relief popped up. I wondered if they could help me with my credit card payment so I called them. Their staff helped me out from the beginning. I explained to them what I had and what my credit card was. Then they told me the best plan, how much I will pay them and how I can settle all them. They've been so good and so consistent. They've always been very friendly, have been updating my accounts and everything has been fine.
Working with them has definitely made my life much easier than it was before because it is a one-time payment and they take care of all the credit cards. I'm happy with that. I know that my money is going towards the credit card debt and I'm not even paying the interest. Before without National Debt Relief, I was paying so much money to a credit card company and I was just paying the interest. Now, I'm paying towards the capital. They negotiate credit cards on my behalf so that's helping me out a lot.
Overall, National Debt Relief is a great company and they work with you. The customer service is awesome and they always call you back whenever you call them. They follow up on you so that's pretty good. I've had a very good experience with them and if anybody comes asking, I will definitely recommend them to National. They are the best company and they help a lot of people.
Reviewed March 22, 2017
National Debt Relief went through all the debt that I had and whatever was unsecured is what they wrote down so they negotiate that. The only thing I'm really upset about was they didn't negotiate the smaller debt first, which they probably should have. Also they did not explain to me from the get-go how much they were gonna charge me, percentage-wise for each negotiation. But other than that they did a good job and they have all been very nice to me. So far, they have been able to get some of my debt relieved off my head. The only thing about this is it's still hanging on to my credit.
Reviewed March 21, 2017
Bryan was very helpful and explained things very well. Information was covered at a swift pace but he allowed me to stop him for questions. The follow up call, the lady read the information rather rapidly and talked a little low so sometimes I did not hear all that she said.
Reviewed March 21, 2017
A great help - very fast and professional service! They understood issues and moved quickly to resolve them. Very responsive and professional. Thus far the process has gone smoothly and will prove effective. They seem to know their business and have provided professional guidance in a very expedient manner. Great experience thus far! I would recommend them to other and to not be afraid to make contact in order to get information and seek help.
Reviewed March 21, 2017
Kim was great. She took her time to explain everything. She was on top of the whole process. In less than an hour she was able to create an account for me and gave me details about the program. Welcome crew also called to verify and make the account accurate. Thanks.
Reviewed March 21, 2017
My experience with National Debt Relief was wonderful. All of the representatives were pleasant, put my mind at ease, and answered all the questions I needed answered. Each phase was effortless. I would definitely recommend them to anyone who is looking for a program to become debt-free.
Reviewed March 21, 2017
I was very pleased with my experience. It was not time consuming and all of my questions were answered. I would recommend this program to others that I know that may have issues similar to mine. I feel this program will be a better option than filing for bankruptcy.
Reviewed March 21, 2017
Brandon was very helpful in explaining the process of enrolling with National Debt Relief. All the documents provided were very clear and self-explanatory. The follow-up consultation was very good because it matched what I was first explained. Thank you.
Reviewed March 21, 2017
Comfort in Times of Struggle: This whole process is nerve wracking. It's not something anyone wants to deal with, but having talked to these people at NDR they made a point to be comforting and non-judgmental. They want to help and if you take the time to listen and ask them questions, they are very transparent. I took my time compiling questions and scheduling several calls in order to decide whether or not to use their services. They never once became short with me and they always scheduled a follow up call to give me my space and allow me to think about the decision.
Reviewed March 21, 2017
Excellent experience with NDR. They are understanding of people's situations and able to assist them in the best ways after listening to the needs. Friendly, professional and patient with customers. I would recommend this service to close friends and family members.
Reviewed March 21, 2017
Not only did NDR walk me though all I needed to do, they relieved a ton of stress off of me. They were very informative and answered all my questions honestly. I would recommend them to anyone with debt issues. Great option over bankruptcy. Thank you.
Reviewed March 21, 2017
So far our experience with National Debt Relief has been amazing! Everyone we have talked to has informed us on everything we need to know to take the steps to get out of debt! I would highly recommend them to a friend!
Reviewed March 21, 2017
I was very impressed with the customer service I received. Everything went very fast and smooth. I would highly recommend friends and coworkers to contact National Debt Relief if they are experiencing financial hardship or if they are just interested in becoming debt free. National Debt Relief is where I would send them.
Reviewed March 21, 2017
The people I talk to are very nice and always understand of what you have to say and always giving out great ideas. I am glad I call to get help from them. I would totally recommend this to someone in need of getting out of debt for good awesome people.
Reviewed March 21, 2017
I am writing this review on behalf of my husband, Juan **. We are both very pleased with all the help we have been given. Armani has been very patient with us and answers all our questions. The staff at client services, also, has been very kind. We both feel a bit more relieved that we are on the road to recovery. Thank you so much.
Reviewed March 21, 2017
Lucy ** was very helpful and patient, she answer all my questions and concerns I had. I would recommend National Debt Relief to friends and family. What I would recommend is if you guys have a Spanish speaking person, as some of us understand it much better like this, everything else went ok.
Reviewed March 21, 2017
I have worked for a "credit repair" program and this is something totally different. The staff I spoke with, Shea ** and Amy ** were very helpful with getting set up. It was a wonderful to be able to complete the process online. I feel confident in this process and the company's claims.
Reviewed March 21, 2017
Speaking with Lee ** and Mr. ** today were both knowledgeable and professional in giving me the information needed to get on the right track into debt relief. Not only did I become a client, my wife became a client as well. Thanks to both of them for explaining everything in detail.
Reviewed March 21, 2017
My experience with national debt relief was fantastic. Adam ** was my representative and he was fantastic. He walked me through everything, made everything very clear. I couldn't have asked for a better representative. Thank you for such an easy experience.
Reviewed March 21, 2017
I had a wonderful experience! Everyone I spoke to was very helpful and answered all of my questions. I very much liked how everything was explained, very clear and not confusing. I look forward to the future and feel I am in good hands. I will highly recommend to anyone who is in need of debt relief.
Reviewed March 21, 2017
I called National Debt Relief and did this whole thing because of medical reasons. I've had several of my debts turned over to collection agencies and I have had a couple of them just charged off. I was reading about National Debt Relief and a couple of other ones, and National Debt Relief's rating was tops. The initial consultations that I had with them were very good. They were right on the ball and got everything rolling really quickly. They told me exactly what to do, how to do it, and how to change everything on my internet thing. However, I don’t feel like they’re contacting my creditors like they should have. They are still calling me. So, I was a little disappointed in that. And as far as them following through with what they said they were going to do once I said okay and started paying them, I feel they’ve dropped the ball. And they’re very hard to get a hold of now. They don’t return phone calls or emails. I finally gave up after five or six times.
Reviewed March 21, 2017
I was having a problem with other debt relief people, and I went on the internet and came across National Debt Relief. I liked the report I got on them so I called them up and it started as of then. In the beginning I was very upset because they didn't comply with what they said. But then after a while they were constantly calling and reassuring me and I gave it time, so then I felt better.
So far my debts are being paid but what I don't understand about it was the manner that they go about paying. They explained it to me over and over, and they gave me a password to go on the internet to get an understanding of it. I'm not computer savvy, so my daughter does that but she is very lax in it. They call me and let me know when they get an agreement with the company that I'm in debt to and what the payments are gonna be. So far I understood one thing in the beginning. I thought by March I was supposed to be completed with everything else, and the next thing I know I have almost a year more to go with them. That's confusing, but that's all I can do. What I appreciate about them is that when I can't make the payment in an agreed set date, I'll call them at least five days in advance and give them a date. So far they worked with me, so I appreciate that.
Reviewed March 20, 2017
I really appreciate Brian ** taking his time with me and getting to know my situation. This has been a stressful decision and he put me %100 at ease. I felt listened to and appreciated. All of the steps have seemed very clear to me. The process is underway and I already feel a sense of relief to get out from under this debt.
Reviewed March 20, 2017
I was more than pleased with the response from National Debt Relief. They were very understanding of my situation and helpful. I would wholeheartedly recommend their services to another. They were intent in making sure I understood every aspect of what was going on. I couldn't be more pleased. Thank you!
Reviewed March 20, 2017
My experience with National Debt Relief was a positive one. I hesitated for awhile before I finally called them. My debt had gotten out of hand due to difference circumstances and they assured me they were there to help me get out of debt in a short time. I'm glad I finally made the call.
Reviewed March 20, 2017
Excellent customer service. Team members were compassionate, easy to understand, patient, and very informed. I would highly recommend your company for anyone who is having difficulty with credit card debt. I really appreciate how encouraging my original contact, Elizabeth **, was when I first called. She made me feel at ease although I was very anxious and worried. Thank you.
Reviewed March 20, 2017
My experience with the staff at NDR was very pleasant. I received a lot of valuable information and everyone was very knowledgeable and personable. It was all a bit complicated (and scary) but I feel like I made the right decision is trying to do something about it. I feel like I have an entire team of helpers to assist me in getting through the next four years.
UPDATE ON 07/24/2017: NDR has negotiated a settlement with my highest balance creditor as of last week. I thought it would take much longer since I just signed up with them in March. This will cut my total debt by nearly 40% already which should affect my credit score in a positive way. I'm very happy and satisfied with the program so far.
Reviewed March 20, 2017
This is a difficult time in our lives and we were seeking help for a situation that seems hopeless. We needed professional guidance. I think we found it. My debt specialist was very knowledgeable, kind, and answered all our questions to a sound result. Everything so far has been efficiently handled and we have only good things to say at this point about NDR. We are nervous about the next phase and thankful we have someone in our corner.
Reviewed March 20, 2017
They were professional in answering my questions and provided me with good service and made me feel at ease. I recommend National Debt Relief to anyone who needs help with their finances. Don't waste time. Call you won't regret it. I wish I would have known about them sooner.
Reviewed March 20, 2017
I was so relieved after talking With Gilbert. My life is going to turn around now. He was very nice and professional. I was very impressed with him. He Answered all my questions and explained everything really well.
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