National Debt Relief Reviews

Excellent customer service! Quick responses to email and any questions! Thoroughly explained the program in a way consumer can understand. Will definitely recommend to others! Menes ** was great in helping me through the whole process. Welcome call was quick and easy!

Extremely friendly staff and helpful in making the best decisions for me. Definitely recommend to anyone looking to clear up credit issues and become debt free. Process was easy to understand during and after enrollment. Obligations and way forward were thoroughly explained.

National Debt Relief has been very helpful and accommodating. They answer all my questions and are very pleasant. They are very good about checking with me on every settlement as well as keeping me up to date on my account. I wish we had done this sooner. Thank you.

My experience with National Debt Relief has been so far so good. I hope I continue to have a great experience with National Debt Relief. I was a little nervous at first but so far everything seems to be working out now. I feel it's the best decision I have made. Thank you.

I appreciated Jose and his knowledge and understanding. He knew what I personally needed for my credit card debts, and how to pay them off quickly. All my questions were answered and my mind put at ease. Thank you NDR.

I am satisfied with the help I got today. The team had explained all the details and was very welcoming. I feel I am making the best decision for my family with this company. I appreciate the help and effort the team is taking to better my financials.

The agent who assisted me was very professional, helpful, sensitive to my issues, knowledgeable and very welcoming. I did not have to wait long for a response or a callback. She knew what I needed and helped me throughout the whole process. I would recommend National Debt Relief to friends.

After stressing over how to get my finances back in order and get out of debt, I finally contacted National Debt Relief based on reviews I had read for them. As nervous as I was discussing debt with someone, the customer service was wonderful did not make me feel guilty or belittled. They handled my business very professionally and in a timely manner. I appreciate their help.

Karen **, Marc ** and Shahar **, were very informative, patient, and extremely helpful. I had many reservations about going this route with the amount of debt that I put myself into. I am very thankful that my experience with National Debt Relief was as quick and as painless as Karen, Marc and Shahar made it.

The representative was great to speak to and very helpful with my questions. I enjoyed speaking with Nabil **, he was informative and listened to my questions carefully to answer them adequately. I would recommend this company to friends and family who are seeking debt relief as an alternative to filing bankruptcy.

They do what they say they will do. Granted, the first few months are a little tough while things are being set up, but after that it smooths out. It doesn't get fixed in a few days, but it took me a long time to get into this situation, and they are helping me to get out of it. Unless I win the lottery...

Daniel ** provided me with excellent customer service. He explained everything in detail with me. I was a little nervous about the program but he made me feel at ease. I just joined yesterday and I'm hoping for good results.

As stressful as this process is, I can honestly say this company has been very helpful and made this a little easier. They always respond to emails and calls. And being able to talk to a person not just an automated system is very helpful.

All of our transactions have been acceptable. We have experienced a few communications issues. The worst problem has been the counselor you talk with has not always given the proper info to the banking people (global) causing us to experience an overdraft in our bank account.

I was drowning in credit card bills because I was unable to work due to family situation. The representatives are all very friendly and helpful. They have really helped me and I would recommend them highly. I am feeling less stress.

We had many credit cards debts and we were having a hard time paying them. We also were worried because my husband is retiring in five years and we want to make sure we do not have many debts when he retires. We contacted the program not knowing what to expect. The person helped me right away and organized a monthly payment plan that we were able to afford. There was a little of bit a way at the beginning but we are already seeing results and we are very happy on our way to be debt free. If you are drowning in debts, please give this program a chance.

I have not had too much experience with debt relief but so far I feel I have been informed on the materials that I have questioned. I'm hoping that this experience will be beneficial to my credit in the future and put me in a better situation than I am now.

Both individuals that I spoke to were helpful, knowledgeable and very friendly. They explained everything to me and I did not have to put all debt in the program so that I would not have to risk losing my checking/savings account. I would recommend NDR to anyone.

The process to apply for service was very efficient. The representative answered all my questions to my satisfaction. They keep you informed of every negotiation they make on your behalf. Overall I am very satisfied and feel confident they are making the best decisions on my behalf.

Eli was very professional in explaining the program & answered all my questions and concerns. This is a very stressful decision to make but he made the experience more comfortable. I would recommend this program to anyone who is struggling with credit card debt.

I just signed up with NDR, I cannot review the way they have/will settle accounts because I JUST signed up, But I can say that the Rep I dealt with, Robert was WONDERFUL. He made sure I understood everything, and made sure I understood everything I need to do. I am very hard to get a hold of, and he was persistent, but not Pushy! I appreciate that! There is a fine line there, and walked it beautifully. He has assured me they have a Huge success rate, And I am so excited with the thought of new start. I will do another review as my accounts get settled.

They have handled all my cards and debt and so far we have paid off 4 of my cards for way less than I owe on them and still working on our other debt and they have had to deal with all the people who call to collect debt to.

You take money out of my account when you are not supposed to and cause there is no money in my account at that time vs when there is it causes an NSF draw to overdraw me causing even more problems. And then you have not been paying on all of my accounts and since you haven’t I am now being sued and being taken to court with the possibility of facing jail time. I trusted you and believed in you. You are not what you say you are and you now owe me money which I know I will never get.

One friend recommended National Debt Relief and I had them help me pay my credit cards debts. It’s an excellent company and I've had a good experience. It’s easy to contact them and they answered all the questions that I had. I have a perfect payment too plan but I have to find somebody to help me.

It was very professional and the individual was very polite, very helpful, and the only reason I went with this company is because they were rated number one by the BBB. I was very scared to give out my bank information but they assured me it was safe with them.

Every point of information was pointed out. I understood everything she was asking and she was patient and kind. She helped me understand the terms and review the agreement that was stated before proceeding. She gave me all the information I needed in my email.

The response to my inquiry was very timely. The process to apply for your service was very efficient. Bryan ** answered all my questions to my satisfaction and he garnered my trust in your company after learning about the process it entails and the intent of your services.

It was a really good experience, all my questions were answered and even when I was nervous about moving forward with my decision they “Analissa and Andrew” made feel comfortable. I was able to make an educated decision decisions toward my financial freedom.

I had a great experience so far... Sandra was very knowledgeable and zero pushy!! I really liked working with her on the enrollment process... The gentlemen that helped me from the underwriting team was very helpful as well. Thank you so much.

The company's representatives were cooperative but seem to have strict protocol. The representatives provided assistance but can be in an unfriendly manner. The company's guidelines seem realistic for my case. I was able to set goals and put my mind at ease.

Everything is not as it seems. They do help you with your debt. But the fees are astronomical. Like 30%+. And they say you can set up your own account to use and you can’t. They set one up and charge more fees. You can’t get a complete report of your account, limited to 90 days. So you can’t even get sequential reports. Three months is only ninety days if February is one of the three. And their idea of a report does not come with sub totals of the different fees, charges, deposits, payments and on and on. I am glad with the help with my debts. Just wasn’t told that it would completely ruin my credit.

NDR was very helpful, informative, friendly and understanding. They took the time to explain how they could help me with my debt, making sure to cover both the positives and negatives of their program. They made sure I fully understood my contract with them and were quite thorough. I really appreciate their compassion and understanding.

Everything flowed smoothly and I feel confident in my choice and Iike the fact that I am aware of everything that occurs with my debt consolidation. I am looking forward to getting this process completed. I appreciate the timely manner in which all transactions were completed and how professionalism of each person I spoke with. Great.

Affordable monthly payment, great experience. Been looking for help with my debt, finally got it with National Debt Relief. I definitely will recommend this company to my family and friends. This is a great help to me and my family. Thank you.

Lucy was amazing, pleasant, knowledgeable, and just awesome to work with. She was also very responsive with emails back and forth which I loved. She covered everything with me and answered all my questions. Just absolutely amazing. I can’t recall the name of the guy on the Welcome Team, but he was amazing too. Loved that he added some personality to the call to keep it from being just yes and no answers and all legal. I appreciated that. He was knowledgeable and added some really good humor. It’s always nice to have a personable person on the other end when you are faced with this situation. Both of them did this very well and made this process as painless as possible.

Each representative that I have spoken with at National Debt Relief has been considerate of my own irresponsibility and never degrading. They also have worked diligently at negotiating with my creditors in order to try to get me debt free. I believe that in four years, that I will be debt free - at least from the ones that National Debt Relief is working on. That is what I appreciate about them.

clearly explained.

This process was very easy and quite enjoyable for talking about a usually very grim subject. DEBT! They broke the process of how this program works down in detail and were easy to talk to. I’m excited to get started and get back on the road to financial stability.

Overall my experience was a great one. The reps took their time to make sure that I understood everything that we went over and I thank them for their time. I would recommend a friend to this company at any time.

So far, I am very pleased with the help from National Debt Relief program. Progress has been made sooner than I had expected. I am very pleased. Again, thank you for all that your company is doing to help me. I would highly recommend this company!

My experience with this company has been amazing. Anyone that answers the phone is knowledgeable, efficient and extremely helpful. They have made a difficult time in my life more manageable. From step one to now has been smooth and seamless. Appreciate all their expert advice and counseling.

I thought overall this experience was much easier than anticipated. All people I spoke with were extremely helpful and nice. They were also very knowledgeable about all things we needed to do. I would highly recommend this company to anyone in our situation.

Very professional. Answers all my questions. Have took no time to start getting my accounts take care of when I was approved for the loan with Liberty. I am so impressed how quickly that progress has been. Highly recommend National Debt Relief to others.

Both individuals were very professional and very friendly. We greatly appreciate all the help we have received thus far. We feel that with your assistance we can get out of this situation we have gotten ourselves into. We will highly recommend your services to anyone who needs help.

We were referred to you by some friends! This experience thus far has far exceeded my expectations. I was so worried and now I feel like a huge weight has been lifted from my shoulders. Thank you NDR! I will definitely recommend you to anyone who may need help like we did!

The customer service of the employees was very good. The complaint that I have is the amount of time for negotiations and paying off the outstanding bills. I began the program in March 2017. The first bill wasn't paid until January 2018. The negotiations took that long to pay off one out of seven bills. Too long.

Every customer service representative was very helpful and knowledgeable. I feel very comfortable knowing that NDR will be helping me become debt free within the next three years. I very much enjoyed everyone being very kind and patient with me.

Easy to talk to and extremely helpful. Answered all questions regarding my debt. I would recommend this service to anyone who asks. Contact information was provided. I feel as though most questions were answered before I even had to ask.

Kelly was so very helpful in explaining the process and what I needed to send to her so she could present my situation to underwriting! Everything was done very quickly and I was approved which really made my day! Once approved I was put in contact with underwriting by Kelly and I received all documents I need to proceed from here!

I really had an awesome experience with everyone that I spoke with on the telephone. All the help with the paperwork was great. I want to thank all of you for giving me a chance to pay back some of my debt without being stressed out.

NDR made this difficult situation easier to deal with. Answered all of my questions and were very knowledgeable. They didn't treat my situation as an embarrassing one. Felt they were working with me to attain a better credit situation for my future.

We talked to a representative in December last year and she was patient, helpful, polite, and knowledgeable. We decided to go ahead and start our program this year. Everything worked out well except that the original representative set up a phone appointment with us at 9:30 and did not call us back until after 12 pm due to some other engagement. She also did not call us or email us about missing our appointment. We started with another agent after waiting for 45 minutes. The experience with the new agent was nice. She was also patient, polite, and knowledgeable. I would say that the experience would have been near perfect if the original agent had called us right before our appointment to let us know what was going on. She already had all our information, but we had to work with someone else from scratch.

I’ve just started with the debt relief program and after speaking with a specialist I already feel a tremendous amount of relief. It was explained very thoroughly and clearly. I know exactly what I’ve signed up for. They were nonjudgmental and were able to give me hope of getting my financial situation under control. I highly recommend calling them to see what they can offer you.

I cannot put into words the feeling of becoming debt free. I can sleep at night knowing that my debt will be gone. It got so bad that I had panic attacks at night so I did not get any sleep. A huge weight has been lifted off my shoulders. I cannot thank you enough for this program!!! Thank you to William for making this process possible!!! Thank You!!

She was very informative and answered my questions well! She made sure I have a clear understanding of the information. Both Oz and my Welcome call double checked that I understood the information and clarified each paragraph and document. This was very helpful and I appreciate their patience and time.

I was exhausted and my cell phone battery was very low and my car charger was not working properly. I said all that to say in spite of how I was feeling the person on the other end of the phone was very understanding, pleasant, and professional.

All the representatives I spoke with were very thorough with their explanations of each step of the process. They were very encouraging and supportive. They took the time to listen to all of my questions and made sure that I fully understood the program.

Very clear process and expedite. Ray ** was wonderful. The entire stress of going through financial hardship has lessened thanks to National Debt Relief. All documentation was very clear. Process took less than 24 hrs in total. Will now see how the process works.

I was car accident in April then water flood in my home in June then I lost one of my two jobs from the accident and I couldn't make my payments anymore. I don't make that much money an hour and I'm a senior. I'm soon going to be 67. I have a back issue too so I really don't have the physical ability to be handling two jobs right now. It seems that every time I'm getting on my feet, something else happens.

National Debt Relief offered to negotiate my credit card debt and they had an easy enrollment. Their reps helped me and I had very positive interactions with them. I like the payment plan I have and I would recommend them.

National Debt Relief has been working on settlements for me. I signed up with them and I pay them every month. They notify me once in a while when there's a settlement that they had reached, and I have to agree to that. They pay it and we’re done, and then on to the next one. I'd have to look at the paperwork to find out what they actually take for each settlement and it seems fine. The negotiators have been fine as well. Moreover, I don’t have to deal with talking to credit card companies which was nice. It definitely took some off my plate.

Everybody that I've spoken with at National Debt Relief has been great and very professional. I wanted to get out of debt. I reached out to National Debt and so far, everything has been fine. They worked with me on a payment plan. It was an expensive thing to start off right up front, but now, it's getting a little bit easier. I've only spoken to their team one time about where I am and what's going on. But, they don’t keep me in the loop unless I call them. I wish it was different. I pay out a lot of money every month and I do not know where I am in the process.

I saw National Debt Relief's commercial on the TV, I looked them up on Google and numerous websites said they were the best. The enrollment process was lengthy but it was well needed for the amount of debt that I had. It was quick as far as I’m concerned, and the rep Eric explained it really well. He was very informative and knowledgeable. He knew what he was talking about and he helped me out a lot. They settled my debt down to 30 to 40% of the actual amount, and that saved me a lot of money.

I have high interest in my debts and National Debt Relief was one of a couple of accounts that I saw online. I called different companies and I just went with NDR. Their enrollment process only took a day. We're just getting started and so far, I don’t have to pay as much as I used to.

I was very impressed with both Mike and Venessa who answered all my questions and set my mind at ease. My Husband and I are struggling with bills from Credit Cards and paying Medical Bills. I would defiantly recommend anyone who is financially overloaded to contact you.

All of our conversations and dealings with the employees of NDR were awesome. Everyone has been kind and helpful and all questions were answered, even to the questions we didn't know we had. Lee was especially professional, kind, understanding and helpful. It is hard enough to have to make this kind of decision and ask for help. The employees were kind and understanding.

I am very happy with the customer service of this company. Carlos did an excellent job explaining everything to me in full detail. Also, the lady I spoke with who was a part of the underwriting team, I am not sure what her name was, was very thorough with explaining the process in full detail. Thank you very much.

Alban ** was very professional and helpful. He took the time to guide me through each step very patiently. He was thorough in explaining the process and terms of this program. I felt comfortable asking questions and received prompt service. I would highly recommend National Debt Relief.

The experience I have had with your company has been very helpful and providing peace of mind that there is a solution. During a stressful period for me, I feel that your representatives are friendly, understanding and professional in helping me to sort out my debt.

Wonderful help and experience today. Thankful for Erik and his kindness in getting us started in the program - we couldn’t have done it without him. We are ready to become debt free!!! Thankful for the ability for programs like this to help us.

Very good experience, I’ve been researching many things to help with me my debt. This company helped me get where I wanted to be in just a few short hours. I hope to continue the road and become debt free.

I would like to thank you to your rep and keep up your service. I will complete this within 39 months. I know it will take time after time, I was skeptical at first. But I noticed the affiliate BBB on your website. I know in the past I tried other debt program but they were scam.

The representatives that have helped me are great. They have explained it all very clearly. Looking forward to resolving my debt with your company. This was a big decision and I am glad I made the correct one. Looking forward to resolving my debt.

I would like to thank your company and especially Anthony ** for his dedication and professionalism. He made taking care of a bad situation pleasant. I also appreciate all the help Jake (last name unknown) who conducted my Welcoming call and double checked all my information. I look forward to working with your company to ratify my credit problems.

I'm so glad I made this call, it was a great experience. Both Manwa and the guy from the legal office sorry forgot his name were very helpful in explaining everything to me, and getting me in the right path of saving money. Thank you so much again.

This was one of the best decisions I made as it relates to helping get out of debt. After about 2 months, I realized that this process was going to help me more than I ever imagined. I was no longer struggling to keep up with which bill was due on which day and where the money would come from. I was able to budget money on a weekly basis to ensure the bills got paid without a problem.

They help me understand the process and answer all my questions. Will to work with you on the paperwork. I was able to call them up with my questions. They help come up with the right answer. I really appreciate the time they spent with me helping me understand the process.

So far I'm very pleased with the service provided by National Debt Relief. Both people I spoke with were very helpful and informative and allowed me to understand how this works. I look forward to proceeding and being debt-free at the end of this process.

The person I was talking to describe to me everything I needed to know about what I agreed on. She also explain some of the questions that I did not understand. I would recommend anyone in my family that needed help to be relief from debt, I would recommend you all.

My recent experience with National Debt Relief was 5 stars! The whole process was transparent. The team were exceptional. Every aspect was explained fully and expertly. Aaron ** was especially helpful in setting up my account. Professional all the way. Thanks NDR for the my relief!

I have had a wonderful experience so far with the information given about how to pull myself out of debt. Everyone I’ve spoken to have been great at answering my questions. I am very nervous about doing something like this and I can’t say enough about the time the girls have taken to ease my mind as well as give me facts about my debt amount. I would recommend your company to anyone in need of this type help.

I have to say when I first signed up with National Debt Relief, I was skeptical. But after the first 3 months, I was pleasantly surprised with the results, the care and attention given to my account needs, were a healthy reminder that there are businesses out there that still take care of the customer in front of them instead of just taking my money and running. If you are in need of help with your debt I HIGHLY recommend National Debt Relief!!!

Very knowledgeable and very helpful. I’m very satisfied with the customer service that I have received. I feel very confident that I have received honesty and truth about the help that I needed. I’m very excited to have my debt over with.

Best customer service! They really know what they are doing! They get results and fast! No calls from my creditors. Make a fresh start with National Debt Relief! Don't hesitate, sign up now! Relieve your stress. Get a new lease in your financial life.

Pleased with NDR and the work they do to help me become debt free. Would recommend them to anyone else looking to consolidate debt and become debt free. NDR was able to settle a deal with my first credit card company for a savings of over seven hundred dollars.

Have only been with NDR for about 6 weeks they have already resolved 2 of my debts. Never expected things to start so quickly. Hope we can keep up the pace and get everything settled. THANK YOU National Debt Relief.

Very knowledgeable staff. Quick and to the point. Overall experience was excellent. Made me feel like I mattered and not that I was just $$$. Would recommend to family and friends for their debt needs. Best experience with a debt company that I've had.

This program has helped us dramatically. We were barely making minimum payments and in 4 years we will be debt free. Our credit score has improved and balances are being paid off. National Debt Relief is a great communicator. They quickly call with settlement offers and the calls are very quick. We always know what is going on.

Both Cody and Stephanie were very polite and professional and asked many times if I had any questions or concerns. The process was very quick and fairly easy for me. Most all was done on the computer with them on the phone explaining the different steps I needed to take.

The settlement by your company was far better than I ever expected. I hope I can say the same for the remaining accounts. I am very pleased with National Debt Relief. I would highly recommend your company. So far your company cut these bills by more than fifty percent.

My experience in applying for debt relief at NDR was above average. Phone reps were knowledgeable and mostly courteous. I believe "there are no stupid questions" and that rang true through most of the process. They answered my questions thoroughly. I am very satisfied and confident we are off to good start working together.

It was an easy and simple process! The agent was very knowledgeable and answered all my questions. Very affordable and I will be recommending this service to all my family and friends. I’m so excited I will be out of debt in no time!! Excellent business!!

National Debt Relief has been very on top of all my concerns and financial goals. So far I'm inching closer to financial freedom. I look forward to seeing my debt go away along with the help from National Debt Relief and my own personal responsibility.

They are the best to deal with. They handled my case so well to the best of my knowledge. I them to anyone who needs help to call them for assistance. I give them a call. I them 5 star. They handled my case so well. Big thanks to William and every one who gets involved.

Everything is set up, and was done so in a professionally and efficiently as possible. Great work and I look forward to financial freedom. I am very pleased with the knowledge understanding presented and the vibe of trust presented by the associates of NDR.

I was greeted on phone with great service, politeness and total understanding about what I would like to achieve for myself. All the agents I talked to were so helpful and knew how to make me feel important with there wonderful words of wisdom. All my questions were answered with the most upright respect. I believe this is going to help me... Thank you all so much!!

Gordon made very clear our options, he was kind and articulate in explaining the program. I was able to be honest with Jordan without feeling shame or looked down upon for asking for help. Gordon was informative. I am looking forward to getting myself back to financial freedom and getting out of credit card debt.

My Experience with Debt Relief so far has been helpful, quick and friendly. They have been very thorough in explaining process with me. They have provided information both verbally and written which has explained program and appear to have prepared me for what’s to come next.

Couldn’t believe how easy it was. The whole process took about a half an hour. If I had of known it was such a simple process I would have been gotten it done. Just kept seeing the commercials, but kept putting it off. So glad I joined the program. Can’t wait until next year to start over again with a better Conscience of the use of credit. Thank you!

Freddie ** took care of educating me about the program, getting me approved and setting up my account. His knowledge and professionalism was very reassuring. Mona was assigned to conduct my Welcome Call and she was very clear and helpful as well. It feels good to clean up my debt in such an organized and efficient manner. Thank you, NDR, I look forward to being financially secure with your assistance!

I love Rita **. She was amazing to chat with on the phone for my welcome call. I was very nervous about the whole process and she has a very calming voice. I felt like enrolling in the program was a healthy way of settling my debt all because of Rita! She is one of the best of customer care reps I have ever talked to. She deserves a raise. She made my mind feel at ease. She puts her heart into her work and talks to you like she's known you her whole life. Amazing person and she is one of the best I've talked to ever!

My experience was a good and helpful experience. I was guided step by step in completing and understanding each and every section of the agreement. It’s hard but in my case necessary. Hopefully it will help me in the long run.

Great service. Carlos ** the representative have been very professional and diligent to every single details. The Welcome call was very detailed and accurate. I will achieve my plans to relief my accounts debts with your help. Thanks a lot.

I'm extremely satisfied with the level and quality of service provided by national debt relief. At a difficult time in life, they have brought structure, support and a light at the end of a tunnel. I'm very grateful and highly recommend their service.

Marcus ** very well mannered, answered any questions I had and the other fellow that just helped me was also the same. I'm very pleased to have worked with them both. Thank you for helping me get out of debt.

Both NDR Client Success Team Agents who have assisted me in the enrollment process (Glenn **), and Welcome phone call (Jake **) were exceptionally kind, knowledgeable, resourceful and helpful. I am very satisfied so far.

Hello, I would like to give thanks to everyone in National Debt Relief that helped me out today re activating my account and guiding me with the Welcome Call. It is always so smooth and easy with you guys that it makes me really trust and happy to join you. Thanks again for all the work you do.

Everyone I spoke with was very helpful! Everyone was very knowledgeable and helpful with any and all questions that I have had. Thank you to everybody helping me out and answering all of the questions that I had. I will be sure to call back if I have any more questions.

So far the two guys I have dealt with have been a lot of help and great customer service very informative. All my questions were answered, very prompt at staying in touch, very professional. Now to get the program going.

As someone who got burned by a "Debt Counseling" company once I was very hesitant to sign up. Michael took care of my fears and while knowing this will at times be very stressful I truly believe I have made the right decision.

From the beginning of the process to the very end, all my questions were addressed, answered and I was provided with information in clear, concise and a polite manner. I would recommend to others who are struggling and think there is no hope. I didn't even enter and felt a sense of relief at the potential to finally raise my head above water. Am looking forward to knocking my debt down and gone for good.

I had a great experience with both counselors. Geri ** was compassionate and very helpful. She answered all my questions and gave me great information. I had an equally good experience with the welcome information call as well. Thank you for your assistance.

Gabriel help me a lot. Thank you. I will be out of debt before I know it. He was very kind, understanding and willing to work and add any information that I needed. The welcome call that I received was also very informative and helpful with any questions that I needed.

Such a easy pleasing experience. Took a lot off my shoulders being unable to pay bills on time. Very grateful for all the help and understanding. The welcome phone call was very pleasant and helpful. She was very nice and had a lot of information.

I appreciate the time and responsiveness that Steve spent in explaining everything to me. More than just answer my questions, he explained things that I didn't even think about... tax implications (and ways to handle) and legal issues that may arise through the process. I look forward to doing the work to get out of debt with the help of NDR. Thank you!

Very professional, understanding and they make you feel at ease dealing with debt. Fast simple and easy to talk to. They explain every detail and willing to answer any questions that I have and without feeling rush. Can't complain and hope I get debt free soon.

Just signed up with National Debt Relief so time will tell but they are very attentive and have great customer service and at this point, I would recommend them to friends and family. I know this program will help me immensely! Thank You.

My initial experience with Kim ** was very pleasant and professional. When calling Kim directly she answered immediately. However when calling the number given me via email to Initiate my welcome call all I got was music without any recording saying my call would even be answered. So Kim had to put me in touch with them. My welcome call was handled well and the gentleman spoke clearly and slowly so he could be understood.

Very easy to set up and get started. Everyone I've spoken to has been helpful and polite. There was a lot of information and guidelines to help me understand the process and begin my savings. Contacting the client solutions is very easy and you are not on hold too long.

Travis and Harry were very professional and quick in responding to all my inquiries. They were quick via phone and via email, very attentive to make sure they address every part of the process. I am looking forward to being debt free with your team quite soon.

Very nice and informative! Learned what I needed to get started to resolve my debt. Look forward to seeing progress from National Debt Relief. Relieved also to be debt free. Very impressed with the customer service so far with them. Will tell others in my position to contact National Debt Relief.

We had spoke with a few people at NDR. We started with Adrian and Nico did our welcome call. Nico, explained things very well. Best experience we've had with anyone at NDR yet. He was very personable and made us feel comfortable with the process.

This has been nothing but a great experience since signing the agreement to work with NDR. I have only been involved since Sept 2017, and already yesterday, have received the first 3 settlement agreements. Thank you so much for your professionalism and great efforts thus far! I am looking forward to the continued settlements and getting my credit back in great standing as soon as possible.

When the debt is negotiated with the creditor, NDR is interested in getting their fees first. For instance once account has been settled and the first 3-payments are as followed. 1st payment $25 to the Creditor and $586.75 to NDR. 2nd payment $25 to the Creditor and $490 to NDR. 3rd payment $25 to the Creditor and $425 to NDR. Whose interest does NDR have first on their list. It is clearly obvious NDR wants paid first. The longer they keep us on by making minimal payments to the "negotiated" creditors; it will benefit the company and guarantees that will make their money up front before you are debt free.

Everything about National Debt Relief is great. We were going under due to me having cancer and my husband being laid off. Add to that, we raised our two grandchildren for 8 years and our bills were overwhelming. We couldn't get out no matter what we did. We tried to work something out with our credit cards but all they wanted to do was lower the payments for a couple of months but we still had to pay the interest and fees. Wasn't going to work. Thank God National Debt was there. There is a large fee to use them but so far it has been worth it. They have paid off 3 of our credit cards for less than 50% and are working on another big one now. I can't wait to get out of debt!

I was very impressed with the knowledge the associates had and were very accommodating to help resolve my financial issues. I am happy with the results they were able to provide me and would recommend this to others. They were very helpful in explaining every part of the contract and details with me.

Was treated very nice and the ones I worked with they were very helpful. I would recommend this debt program to the ones who needed it. I had gotten myself into a lot of debt and Debt Relief helped me to settle my accounts as well as my peace of mind.

Very informative staff and quick and easy process! All questions were answered with ease and I was left with little to no questions or concerns. Team was fantastic and very helpful with everything and very honest and upfront about everything as well.

Everyone has been very helpful and knowledgeable and friendly. I would recommend to anyone who needed their help. They have explained everything in detail and did what they said they would do. I wish I didn't have to be doing this but they made it simple.

Very professional and easy to understand. They answered any and all of my questions and made sure I was following along with what was going on every step of the way. I was even able to pick when they would call me back so I had time to do other daily tasks. Very convenient!

My experience was very pleasant and professional. I spoke with two customer care representatives and I was highly pleased with their commitment towards my decision in obtaining my goal of financial freedom. They both communicated very effectively and clearly everything I needed to know about my process with NDR. They were very thorough with their knowledge base about what to expect in the upcoming months.

Both ladies who helped me were very clear, friendly, and patient with me. They answered all of my questions. I was very impressed with Ms. Ampi **’ professionalism from the moment she sent me the first email to the time that my application got approved. She also sounded very personable on the phone as if we have known each other for years, and that I can tell her anything without being judged. She made me feel comfortable, made me laugh, and gave me hope. In addition, she definitely was confident about what her company can offer me to becoming debt-free. Most of all, she was empathetic to my personal struggles.

So far I have found the whole experience a little overwhelming. While dealing with the Keree **, I found her to be very patient and extremely knowledgeable, which was a good thing. Dealing with Kia ** for the welcome call, I found her to be a little more standard, while she was extremely nice and easy to deal with she was very business and scripted which isn't a bad thing but I didn't feel at ease. This whole thing is very embarrassing and scary and it's really very overwhelming,

Very helpful and friendly. I was able to be placed in a program that will help me to get out of debt a lot faster and easier, not to mention cheaper, than trying to do it myself. Just an hour on the phone assessing my total amount of debt and to whom was all it took to get my New Year’s resolution started!

Thanks for all your help. This is going to help me on a long run. Thanks again. I will recommend this to a friend. Thanks for approving my application. Everyone had turn me down. Credit union and loan agencies. I couldn’t even get approve for a small loan for my expenses. Thanks again.

Good customer service and up to date info on my accounts, very pleased up to this point. Already have 3 of my debts resolved. Customer service was very helpful with giving me update and answering all questions and concerns that I had for them. Thanks.

So far I have had a great experience. Both reps I spoke with were very knowledgeable and thorough - which I appreciate. I was called around 4:00 PM and was driving and I asked if they could call me back later in the evening. We agreed upon 8:30 PM. I think it was exactly, or thereabouts, and the call was prompt, showing me they value and respect my time. If the program completely delivers, this will be a world class experience. Thank you!

They are extremely patient with any and all questions I have. No matter how many times I ask. Also, we have been impressed with being able to call my representative at any time at a direct number. They are very prompt on returning emails as well.

Customer service agent were very kind and sensitive to my situation. My experience was simple, easy, and it did not take too long. They informed me of multiple options so that I could make a more informed decision regarding my account and resolving my debt.

Everyone has been very kind. They have all my info current and accurate! Will be redoing this after all said and done! But for now, everything seems to be on the up and up! It doesn’t take too long to sign up, everything was very smooth. Good luck!

Everyone I spoke with along the initial setup were very transparent and helpful I am looking forward to being debt free! I have confidence by what I have experienced so far and the research I have done on this company that I am in good hands. Being Debt free in 36 months sounds amazing to me.

Outstanding customer service. From the initial call with Ramzy through the welcome call, everyone explained the program in complete detail. The documents were sent to my e-mail so quickly. Ramzy returned my call promptly to review the documents. This is an amazing program. Thank you so much for helping me.

This process was extremely easy and straight-forward. The individuals assisting me were very knowledgeable and helpful. I was very anxious when I started this process, but their understanding and caring put me at ease. I am glad I have started this endeavor.

Nick was very professional. Made several calls to me. When we finally got to talk w/o interruption he was very helpful. Going through everything about contract with National Debt. Definitely tell everyone. Can't wait to get started and finalize. The call to invite was professional also.

I am new to NDR so can only give my opinion based on customer service and ease of use so far. Advisors were very polite and thorough. The approval process was very quick. However, I was a little confused as to why other reviews list it as debt consolidation. It is a debt relief or debt negotiation and will affect your credit. Not exactly as implied from ads.

The moment I began my conversation with their reps they made me feel welcomed, and not every company out there can do that. Most definite will recommend this company to family and friends everywhere. And I know a lot of my friends in the same situation as me, and I will give them the information to contact NDR as soon as possible.

I would recommend who think all hope is lost to come here. I was really considering Bankruptcy but these guys made the process to get enrolled really smooth for me. Just waiting to see some results on how the programs work but as for the enrolling process they really hear what you have to say and willing to work with you every step of the way.

Overall experience has been very helpful. Very painless process, didn't feel embarrassed, the person helping me stopped often to answer my questions. The only downside is that I work 13.5 hour days Mon thru Thursday. Due to my unavailability to do my follow-up welcome call and having to work into my lunch to where I missed an actual phone call that would get the process started sooner; the experience has been fabulous and I can't wait to be debt clear.

I have 2 agents I would like to commend on their stellar, over the top customer service - the first one is Joseph **, who took all of my intake information for the program, the second one is Kathleen ** from the welcoming committee - they both did an excellent job with me - they explained everything thoroughly - and made sure I understood everything completely. I am very glad I decided to choose National Debt Relief as my choice of help with my debt relief - your agents are very knowledgeable, well trained, courteous and professional - I couldn't have asked for better agents. I will refer this company to many people and thank you again for your service.

I'll admit I was skeptical about their services at first. The initial waiting period made me nervous but they really put me at ease and guided me through the process. Within the first few months I received my first offer. Shortly after I had 2 more. They call and email you immediately to make sure no offer is missed. Everyone is super courteous and helpful. I'm so glad I signed up. I honestly wish I would have done this sooner.