National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed May 3, 2017
Not sure this is the way but have no choice. Hope it works. Concerned that it takes 180 days before you let creditors know that I'm in program. I would like to let them know what's going on. Not the money I'm putting in fund but that I'm trying to resolve.
Reviewed May 3, 2017
I had a good experience calling and am very happy I called. Ani was very helpful in telling me what I needed to know about your program. I would surely recommend your program to other people who are having the same problems with debt that I have had. And I thank you.
Reviewed May 3, 2017
I'm new to the debt consolidation process but so far I am happy with the customer service and ease of the process to this point. Christopher was great to work with, explained everything and answered all my questions without hesitation. Thanks.
Reviewed May 3, 2017
Andre was friendly and thorough. He did not make me feel bad about my situation and was quick at helping me resolve my debt problem. I was so embarrassed by my situation but he made me feel comfortable and it felt like a heavy burden was lifted immediately. I would recommend this organization to anyone needing debt relief.
Reviewed May 3, 2017
I really didn't know what I was going to do. I looked Online trying to find a debt program that would be reasonable and help me with my financial problems and I found National Debt Relief and I couldn't be happier. They called me and they were pretty reasonable with a monthly payment that I could afford. I would definitely recommend to a friend.
Reviewed May 3, 2017
David ** was absolutely wonderful. He was professional, courteous & very knowledgeable about NDR! He is very patience with clients & goes above and beyond to make them comfortable. I would definitely recommend NDR to others. The welcome team is also all of the above, her name was Evelyn & she is fantastic.
Reviewed May 3, 2017
I just enrolled in National Debt Relief and so far the experience has been excellent. Within minutes of mine online inquiry, a National Debt Relief counselor called me, ask me my particular situation and provided highly understandable guidance and advice on how they could help me with my crushing credit card debt. After answering all my questions, I was quickly and efficiently enrolled and on my way. It's only the beginning of my association with them but I have confidence now where before only fear of being in credit card debt with no end in sight.
Reviewed May 3, 2017
It was a great experience. Operator was great with giving me all the information that I needed and to understand it. So for future references I would recommend this to a friend or family member because it's a blessing to know that there's companies like this that are able to help you get out of debt.
Reviewed May 3, 2017
I was at a point where I was consistently overdrawing my checking account because I didn't have enough money to pay for everything. I tried to fix it myself for more than four years, but I can't. Then when I had spoken with Freedom Debt Relief, I had a girl that was really rude. I know my situation and I know that I got myself here, but I don't need to be treated like a jerk. But, I never felt that way with National Debt Relief.
There was the initial call with them and they were helpful, but I don't have a whole lot of interaction other than if they needed something from me. I'd get an email and a call from them and it's immediate and not delayed. I also appreciate how quickly the process moved because I thought it would take the full three years or whatever that they had suggested and they also have the loan option that they offered. However, the fees are crazy, though it's still a little bit less than I would have been paying out of my pocket and it's a much shorter term than if I had been trying to pay it off myself.
Reviewed May 2, 2017
I am glad I chose this program and Bryan was excellent in explaining everything to me concerning this program and also patient enough to listen to me as I am new to everything. I believe this will help me overcome my financial burden and become debt free
Reviewed May 2, 2017
I am a very satisfied client. Carter explained everything clearly and answered all my questions. The welcome call today also went well but I didn't catch the woman's name. I've never done anything like this before and your representatives were very reassuring that this was the right thing to do.
Reviewed May 2, 2017
I would like to commend Mr. John **. John is certainly a very pleasant and patient representative of your firm. John is very professional in explaining all details of this transaction. Thank you John. Ms. Dionne ** of the Welcome department likewise, as John was great. My appreciation to them and National Debt Relief.
Reviewed May 2, 2017
My experience with NDR has exceeded my expectations. Thanks to Randel taking the time to help set me up and explain each step. I finally feel as though I am regaining control of my debt and getting my financial state back on track!
Reviewed May 2, 2017
Great help and a big relief off our shoulders. Very professional and courteous. Thank you very much. Armani ** was most helpful and gave us good advice. He answered all of our questions without hesitation. He was not judgmental toward us and we could understand him.
Reviewed May 2, 2017
Getting help with my debt was very helpful. Everyone I spoke with was nice and friendly. They don't make you feel like another number, but like a real person. They work one on one with you to help you make sure that you get the right kind of help for the issues that you are having.
Reviewed May 2, 2017
They spelled everything out so that we could make the most informed decision possible. All options were discussed and compared in detail. We are very happy with the services they have provided. We would recommend National Debt Relief to anyone who is struggling under the burden of unsecured debt.
Reviewed May 2, 2017
Michael was very friendly. He explaining everything thoroughly. Made sure that we understood what we were doing. How long it would take to pay off our debt. I would recommend this company to my friends. It was easy. Everything was done on phone and computer.
Reviewed May 2, 2017
Fast action on enrollment. Polite staff. Lots of info sent by email. Reviewing steps in diff process. I found lots of info in emails sent to me. I can not comment further until later date. Look forward to getting this behind me.
Reviewed May 2, 2017
The consultant was very attentive to my situation and I believe he truly wanted to help... (And he did). I'm very excited to be in the program. I have gotten into a huge amount of debt and this seems like I can really (finally) get ahead. Thank you.
Reviewed May 2, 2017
I am newly enrolled and was slightly overwhelmed by the process but glad that I have made the initial step to become debt free. I was enrolled by Paul ** who was extremely patient & knowledgeable as he walked me thru the process.
Reviewed May 2, 2017
Very helpful and always had good answers for my questions. Always helped me with fast return phone calls or e-mail. The people were very nice and well spoken. They knew what they were talking about on all subjects I had asked about. Thank you.
Reviewed May 2, 2017
The counselor that I spoke with was very helpful and made everything easy to understand. The whole process was fast and painless. I feel really great knowing that I am on my way to financial freedom and a second chance at improving my credit. This is definitely a huge weight off my shoulders!
Reviewed May 2, 2017
Mr. Atif ** is very professional and takes one through the entire process in a very accurate manner. I would definitely recommend this process to anyone that may ask. Thank you very much. I feel that I will be free of debt in a very reasonable amount of time with this program.
Reviewed May 2, 2017
We're in love with National Debt Relief. If it wasn't for that company, heaven knows where we would be. They have been so helpful in so many ways. They have taken control of the whole thing. It's almost like being in a real bad car accident and the insurance company, the lawyers and everybody takes control of everything and I hardly have anything to do but get better. I've been there and that's what National Debt Relief has been doing for us. We hardly get any calls from them except for when they want to settle with a company and they want to know if we want to go ahead with it. They've been a godsend and gave us total peace of mind.
I've already received two summons and I faced them both through National Debt Relief. I called them right away and the customer service rep transferred me to whoever needs to take care of me. She also told me to fax them the documents so I did and I haven't heard anything back from them as far as needing me so I am sure they're on top of it.
Everybody is so understanding and so kind. They treat their customers with total respect and I haven't had one person be nasty or mean. And they don't assume anything, which is really great. I've had a credit card since I was 16 years old and I'm 68 now. And this is the first time I've ever been in trouble. But the credit card companies still treat me the same as the Joes out there that do it on purpose. That's mean and uncalled for.
Moreover, we tried two other companies before signing up with National Debt Relief. The first guy never called back but the second guy was cheaper and would cover more coverage than the first company so we started the ball rolling with him. But my husband saw National Debt Relief online and we saw that they were number one. They also said that they were cutting 50% of our $200,000 debt right on top. And so I had to call this other guy and tell him we're canceling and we decided to go with someone else. He got really nasty and I was so glad we didn't go with him.
Also, I always called National's customer service and it is so perfect. It's like everybody knows everything and no matter how young or old they are, they all know their jobs. And if it's another department that needs to take me further, then they do that. It's so cool how they do it because it's like a three-way where I can more or less hear everything and they don't shut me down or put me on hold and play music.
And sometime in the beginning of this year I thought I would need to skip a payment because something went wrong with my teeth and my dentist insurance wasn't going to cover it until the middle of March of next year. So I called National Debt Relief right away. They told me not to exclude it from the payment plan and that we'll just keep going. And when the first of the month came, they still took the $2,560 that they use for paying all my debts off. So they've been a total blessing. They should be number one. There's no hidden thing about them and they're awesome. They're also professional, courteous, gracious and loving. I am so glad we're with them and I have never regretted it once.
Reviewed May 1, 2017
My experience overall was very informative, especially your representative Chris **, I believe. Mr. ** helped us understand by repeating answers carefully and giving examples throughout his explanations. That being said Mr. ** has outstanding patience. It was rare for me to experience that. My English isn't the best but he was more than happy to help us understand.
Reviewed May 1, 2017
I wish I knew about National Debt Relief a long time ago. Customer service is so nice. They took time to explain how the service work. And made sure I understand what they was saying. And answer all my questions. I thank God for National Debt Relief.
Reviewed May 1, 2017
Due to having to pay for most of our wedding and a loss of income in the household, we were drowning in debt. National Debt Relief was our lifesaver and we have saved close to $700 a month after consolidating! They are very professional and helped answered all of my questions.
Reviewed May 1, 2017
I had a lot of debt that I needed to get resolved and went through financial problems because I'm disabled. In the beginning, it was a long process of getting all the paperwork going through but once it went through, every time I have a question about certain things, National Debt Relief was very helpful about it. Working with them helped to alleviate the stress with the creditors constantly on my back wanting their money now. National Debt Relief was able to whittle down and settle some of my debt.
So far, I've already settled one debt and I'm in the process of settling another and then a third hopefully by September. The program for me was about 30 months and I'm already with them for about a year. National Debt Relief is very good and it has been helpful to be with them. Sometimes I get impatient because I want to finish it already but it takes time and patience.
Reviewed May 1, 2017
Everything went smoothly for me. I had no issues with this at all. I'm looking forward to getting out of debt. I would recommend this program to anyone looking to get out of debt. Everyone explained everything thoroughly to me.
Reviewed May 1, 2017
It has been a great experience getting started in the NDR program! Glenn ** was very professional and thoroughly explained every step of the debt relief process during our phone conversations today. The young lady that contacted me for the welcome review was also thorough and professional. Many thanks to both of them!
Reviewed May 1, 2017
Jonathan ** is very helpful and patient and took the time to explain to me how the program works and gave me a comfort feeling that things will get better in the future. I believe this program will help build my credit up and give me a fresh start.
Reviewed May 1, 2017
Meloniece ** who initiated my account could not have been more pleasant and informative. She represents your company very well, is knowledgeable, and kind. Subsequent paperwork was handled efficiently. I hope the rest of my project proceeds as well as the start-up did. Meloniece made what could have been a difficult experience a lot easier than I expected it would be.
Reviewed May 1, 2017
Everyone has been so helpful. If this works out, I will be so happy and have learned a valuable lesson. Thank you NDR. I will find out in 39 months if what they say is true. If I had paid the minimum payments on my cards, I would have been in debt for 16 years. Let's hope this works!
Reviewed May 1, 2017
So far I am very satisfied with the service that we have been getting. The Representatives have been very upfront and to the point. I would recommend National Debt Relief to Family and friends. I am looking forward to being Debt free. Again thank you for all your help.
Reviewed May 1, 2017
The reps were very informative. I know they were reading off something when giving information, but it would be nice to talk to someone who does not sound so robotic! I'm glad I am on the path to debt free!
Reviewed May 1, 2017
Whole process was very easy to sign up and all representatives were super helpful and informative. Not once did I feel like they were pushing me to choose this program or this decision. I look forward to seeing how everything goes and how the negotiations go.
Reviewed May 1, 2017
They explained everything in great detail and I could tell they really were just trying to help. I didn't feel like anything was being sold to me and everyone I spoke with was so courteous and knowledgeable. I was able to do everything from my phone which was so convenient.
Reviewed May 1, 2017
Mr. C ** has the patience of listening very carefully and give you the assurance that you don't have to worry. This was good music in my ears. Also the welcome call was great. Your very responsible and qualified team need more than five stars. I am looking forward for a successful channel. Thanks.
Reviewed April 30, 2017
I am very happy for this program. First, I got approved to this program right away. Second, it's was fast and everything was doing online and on phone. And last, they lower my payments into one payment a month that I can afford. The guy who help me out was really helpful and answer my questions very clear and understanding. Valentine, keep up the good job!! I can't wait to see how much I can save. Thank you.
Reviewed April 30, 2017
Being a new customer, I would say the responses to my issues are impressive and it gives no double. They would perform and execute their functions in good faith. Correspondences responds are effective. They have a good success team that are hardworking.
Reviewed April 30, 2017
I'm 51 years old. I've always met all my obligations and just finding myself in this situation at this time of my life was a nightmare. There was a change of circumstances with my income so I did a little research and found that National Debt Relief was very highly rated. I called and they very clearly outlined how they can help me. There was some initial contact with an individual. He was very helpful and he explained everything. He's more than willing to spend a lot of time on the phone with me to work out the initial startup process. After that, I was signed up. I received information on how to continue and I was advised on what to do.
I signed on with a not for profit organization and I knew that I would be taking a hit financially. But I didn't realize the degree to which I would be taking a hit in order to help this organization. About four months into the program, I took a further hit to my income and I had to decrease my minimum payment and there was no judgment. They're most helpful in getting an information pack, being coached on what to say if bill collectors call. It has taken a lot of the stress about meeting the monthly financial payments to the credit cards off my back. I would recommend them.
Reviewed April 29, 2017
First time talking with the National Debt advisor. The advisor was very knowledgeable, asked only specific direct questions and was able to help me and my husband within a few minutes. None of this long drawn out time delay as with other companies. The help this company gave us has given us our lives back!
Reviewed April 29, 2017
I felt Armani was very pleasant and knowledgeable with my specific circumstances and in finding the best solution. The only complaint I have so far was the fact that once you enroll in the program you can't even speak to the person who signed you up! That makes you very suspicious and I probably would not have agreed to the program if I had known this. It's like the salesman who forgets about you once he makes his sale?!
Reviewed April 29, 2017
I've only been enrolled for two days - so far, the experience has been a pleasant one! They explain all the details very carefully and make sure you understand. Lots of email follow-up so you have everything documented. Rahim is a pleasure to work with. Let's see what happens!
Reviewed April 29, 2017
I am excited to see how this program works for us. We had some problems with emails being sent back and forth. I was required to sign paperwork multiple times because they made spelling errors and did not receive my signed documents but other than that the process so far has been easy.
Reviewed April 29, 2017
Eric was very informative and helpful. I didn't feel pushed into it, but educated. The only issue I have is the ability to show a hardship. My problem isn't making payments, but never gaining ground. But, I've paid into these creditors for many years, thus they've earned their keep from my money.
Reviewed April 29, 2017
Meloniece and all team members were very helpful, they answered all of our questions and concerns with no hesitations. They're very true people. I hope they will be with us until the end of our contract. Thank you so much.
Reviewed April 29, 2017
I was tired of not making any progress and so I looked into relief help. I’m still in the process of getting everything squared away but I’m feeling like it’s moving in a positive direction now that I had to put it all behind me. I spoke to National Debt Relief's reps a couple of times when I had some questions and my interactions with them were very positive. I also appreciate their monthly calls.
Reviewed April 28, 2017
The team that helped me held the highest form of professionalism. My debt has been weight on my shoulders that have been lifted. I feel very positive about what my future now holds because I was constantly reassured. I would recommend NDR to everyone who is struggling to pay off their debt!
Reviewed April 28, 2017
I was a little nervous to enroll in a debt solution plan but with all explanations and orientation Claudia, the NDR representative gave me, I feel so in peace and calm that I am positive I took the best decision!
Reviewed April 28, 2017
I cannot say more about agent Sarah **. She made an extremely stressful decision/process much easier. She clearly knows this program in and out. She also is very soothing and informative at the same time. The person that put me through the Welcome Packet could use some training from Sarah.
Reviewed April 28, 2017
I would definitely recommend this company to others because the process has been extremely helpful and the specialist was amazing and accommodating!! I could not have completed this process without all the great assistance from Adam **, Certified Debt Specialist. An overall wonderful experience - for a very difficult time!
Reviewed April 28, 2017
This was a difficult decision for me to make to seek help with my debt. After much research, I decided to call National Debt Relief. From the beginning, it was an excellent experience. My counselor was extremely knowledgeable and professional. She guided me through the program, answered all of my questions and came up with a plan that definitely works for me. I was delighted. Follow up was equally professional and courteous.
Reviewed April 28, 2017
Knowledgeable, fast and friendly! They were incredibly helpful in answering all my questions and concerns. My mind was put at ease with their simple instructions and speedy responsiveness. I'm continually amazed at how swift they are at getting all possible information to me. I'd recommend National Debt Relief to anyone who has gotten into a tough financial situation.
Reviewed April 28, 2017
I have had a great experience with every person that I have had the chance to speak with. Everyone has been so nice, helpful, considerate, and was able to answer any question that I had. Really put me at ease!!! Thanks so much!!!
Reviewed April 28, 2017
Chris ** did a great job of explaining the program and all of the information. He was professional and courteous during the entire process. He frequently asked questions verifying that I understood the program. Chris reviewed all of the documents step by step and confirmed that I understood what was written.
Reviewed April 28, 2017
Very caring people. No lectures or judgment. I would recommend to anybody who needs a helping hand. I was pretty nervous about calling, but the people that I talked to put me immediately at ease. I really believe they want to help and understand that there are circumstances beyond our control. I just want to thank everybody who I have talked to. They have treated me with the utmost respect.
Reviewed April 28, 2017
When I first called, I did not know what to expect or how this process would even work. Randolph was very thorough & explained in detail everything I needed to know & totally reassured me on any concerns I had. I felt like we were family before the process was over, haha! The welcome call was another assurance that I was doing the best thing for our debt situation. I know that in 4 years or less, these debt monsters will be gone & that provides a glowing light at the end of a tunnel I've traveled for too long now. Thank you to National Debt Relief for giving me just that, relief!
Reviewed April 28, 2017
I received great service from Shrade **. She was very friendly and did not disrespect me. The process was quick and easy. I would recommend National Debt Relief to anyone. I believe this will save me a lot of money.
Reviewed April 28, 2017
My representative's name was Kim **. She was both compassionate and knowledgeable. Kim made me feel like I was her only customer. She walked me through every aspect of the process and explained all the material and all the responsibilities that I would have. She kept her promise to call back within a few minutes or an hour. She never kept me waiting. I have found this program so far to be a living dream. Today's high cost of living and interest rates on credit cards make it impossible some months to breathe and she didn't make me feel as though I was a bad person for not being able to keep up with payments that were beyond what I could afford. NDR has my vote and I haven't even send my first payment yet! Thank you.
Reviewed April 28, 2017
Agents seemed very understanding of my hardship and Navient formally Sallie Mae refused to release my mother as a couple signer from my loan and she is heading into retirement. Also showed sympathy towards my divorce and the fact I needed to start a whole new life... Which really hurt my credit.
Reviewed April 28, 2017
It came to the point that I was either considering bankruptcy or consolidating everything. So we wanted to try to consolidate before I did bankruptcy. I chanced upon National Debt Relief online. The process was fairly easy. They answered everything and were pretty straightforward and upfront with all the details. Since working with them, my credit score's been going up and they've managed to settle most of the debt already.
Reviewed April 27, 2017
Jordan ** was very helpful and answered all of my questions quickly and with confidence. I'm confident in my decision to start this process with National Debt Relief. Thank you for you providing a great service to consumers trying to better their current situations!
Reviewed April 27, 2017
Excellent experience so far. I'm enrolled and just got my first settlement in only a couple of months. The settlement was for less than half of what I owed. I look forward to resolving the rest of my accounts within the next three years. I recommend anyone in financial trouble to give them a call.
Reviewed April 27, 2017
National Debt Relief is a great program. They were friendly and so helpful. They were knowledgeable and experienced. My husband and I felt confident and a weight had been lifted off our shoulders. I would definitely recommend to others in financial need.
Reviewed April 27, 2017
I was very pleased with the prompt, professional service that I received. My case advisor was very courteous, and competent, with my best interests in mind. This took such a load off my plate and gave me so much peace of mind. I would recommend National Debt Relief to anyone who might be in need of assistance. Their customer service is awesome.
Reviewed April 27, 2017
The representative who helped me on the welcome call sounded apathetic, flat, and as if she was reading off a script. It sounded disingenuous. She was also hard to understand as she was slurring her words. Not a good welcome call experience.
Reviewed April 27, 2017
Excellent experience so far right from the beginning phone call. I had called other companies and went with this one due to the quick responses, company seemed concerned about my issues, and very professional. My contact from the beginning, Michael ** is excellent!!
Reviewed April 27, 2017
I am elated that my husband and I are getting help with our debt issues. Now we can finally breathe easier, as we get our affairs in order. Thank you National Debt Relief for your assistance. I will refer you to all my friends who need help with their debts. Thanks again.
Reviewed April 27, 2017
Sarah ** was amazing while walking me through all of the information. She explained everything thoroughly and made me feel very comfortable with her and the entire debt resolution process. My situation has been difficult and taking a huge toll on my everyday life. However thanks to the help of National Debt Relief I can finally feel like I will be leaving this debt behind and start a new and better life. I would definitely recommend National Debt Relief, Sarah and her team to anyone who is struggling with finances!
Reviewed April 27, 2017
The procedure was quite easy to do. The people that I spoke to were very informative and courteous. I am very hopeful that things will go smoothly and I will be debt free in about four years. A great weight has been lifted off my shoulders.
Reviewed April 27, 2017
From the beginning to the end of the enrollment process (sign up and welcome call), it has been really excellent. REAL customer service here! Polite, professional, patient, and knowledgeable make for a perfect customer satisfaction experience in my opinion. Looking forward to getting on with the program and reaching my goal!!! Thank you all very much!
Reviewed April 27, 2017
I have just started this process, but Katie ** is wonderful! She took her time with me and helped me through the first step to being debt free. I am happy I called and reached her! Hope the rest goes as smooth.
Reviewed April 27, 2017
The people at National Debt Relief were very helpful and so far, a couple of debts have been resolved. But I want them to be more aggressive on some of the creditors because I really don’t want to see any paper coming to me.
Reviewed April 27, 2017
Everyone is so kind and helpful! I am so excited to finally be able to do something about our debt! Thank you from the bottom of my heart! Everything was so easy and explained so well! They made the process so easy to understand and didn't make me feel pressured at all!
Reviewed April 27, 2017
Daniel ** was very patient with me and clearly stated important points to all the questions that I had asked him. I could not have asked for a better rep. I will recommend this company to any of my friends who seek legal aid and or council to settle their debt or debts. Thank you!
Reviewed April 27, 2017
Bryan was very helpful. He answered all of the questions that my girlfriend and I had and considering I knew nothing of this there were a lot. He was very patient and helpful. The process took very little time once I got started and everyone else I spoke to made this a smooth transition.
Reviewed April 27, 2017
It is nice to actually have someone help you when you need it! Both customer service agents I spoke with - the one who set me up and the follow-up were extremely friendly and knowledgeable and really helped me feel better about my situation. Very nice and understanding. Very much appreciated the outstanding service.
Reviewed April 27, 2017
My wife and I very pleased with this program and would tell folks if you are in debt and have no hope, you need to call National Debt Relief. They will take their time and walk you through the whole process and make it very easy to understand every step of the way.
Reviewed April 27, 2017
It started out fine with the first person handling my application. He was very professional and very helpful but then my application had to be assigned to another person because his wife was having a baby so he had to take time off. The second person that got my application started out okay but then it became a very bad experience. I kept sending her emails and information and she stopped answering my emails and I didn't even know my case was set to be closed! When the last person Safia called me she got everything going within a day. So part of my experience was very good and some very bad.
Reviewed April 27, 2017
Very pleasant associates, seemed concerned about helping me resolve debt issues. The initial contacts are very informative, plenty of information, and a sense that with my dedication to get out of financial issues NDR can and will assist me in being successful.
Reviewed April 27, 2017
This was very helpful! I feel a huge weight off of my shoulder! This was very important to me to finish while I was still young! I now know that when I finish I will be debt free before I am thirty years old. This is amazing to me! I really appreciate how kind and helpful everyone is!
Reviewed April 27, 2017
My contact person walked me through each step of the process, then explained everything completely. I could ask questions, and they were immediately answered in a professional manner. Contact person relieved my fears, provided straightforward details easy to understand and comprehend.
Reviewed April 27, 2017
It was a very rewarding experience. They were very helpful and explain the program in precise detail. They are saving us a very substantial amount of money. I would recommend National Debt Relief to my friends. A very good company.
Reviewed April 26, 2017
So far things have gone well. I'll have to see how it goes when the creditors hear from National Debt Relief. I'm pretty sure I understand the process, just waiting to see it in action. I had a credit card declined today as the payment was late.
Reviewed April 26, 2017
Great experience with well trained professional staff. Very educational in the finance field, seem to love their job, and seem very cheerful and happy to be there. Very well trained, knowledgeable, helpful, wonderful. Amazing, excellent, supportive, encouraging, intelligent, smart, great to work with.
Reviewed April 26, 2017
Best thing I have done to get out of debt. Awesome customer service. Staff was kind and very informative. They took me step by step in my application and clearly explained each step. It was easy to setup. I would highly recommend the company to my friends.
Reviewed April 26, 2017
Great customer service, although I was rude because I was late. They provided me with all the information I need. They gave me a lot of the information I needed to make an informed decision. They were very pleasant and accommodating.
Reviewed April 26, 2017
Everyone I spoke with was very informative and friendly! The approval process was quick and easy. I'm on my way to debt relief and am excited about that. Within 30 minutes or less after applying online, I had a representative calling to get additional information. The approval process only took 30-40 minutes. Again, all associates were very helpful and professional.
Reviewed April 26, 2017
It was a fantastic experience and the representative was very helpful. Very friendly, courteous, kind and on time with his information and knowledge about the program. I am very happy with the decision to join the program and am impressed with the knowledge.
Reviewed April 26, 2017
I have worked with Teneesha ** and received excellent service, so far. We are working on a small problem and she seem very focused for me. I am very happy with the service I have received up to this moment. Thank you.
Reviewed April 26, 2017
Mr Charles ** has excellent customer service. Very calm, patient, took his time to walk me through all the steps to complete this application. I would highly recommend to other friends. After several e-mails, missed phone calls, I was already going to back down from doing this but something told me to give this men a chance. Well, it wasn't Mr **, it was my cell phone ringer was off. Bless the Lord for giving him patience.
Reviewed April 26, 2017
I am very thankful I was able to get some help in paying my debts. It sad to get in such a bind and then can't figure out how to pay everything back. I don't want to lose any personal belongings that is listed on one of the accounts. Even though I have retired, I still never had enough money to do anything. I hated that times got tough for me. I really appreciate all the help I am getting through this debt relief. Everyone was very appreciative and knowledgeable on how to help me through this program. Your employees walk you through every step and explain what all is going to happen. I love that your employee gave me his extension in case I ever have a question, how to contact the business office. I am very pleased how all the paperwork was handled. Thank you again for helping me get back on my feet in 2 years.
Reviewed April 26, 2017
I am very pleased with my Consultant Grace **. Most professional, considerate and a real pleasure to have someone talk with you, and not at you. Please express to her truly her value. I am thankful for her assistance. She truly is a real Gem.
Reviewed April 26, 2017
Old people should have more guidance and enough time to review the documents before signing. They should be asked to have at hand a list of their monthly expenses. A 21% commission should provide a more In depth knowledge of the clients resources and payment capability.
Reviewed April 26, 2017
But so far so good. I really feel like they care about helping me and I'm feeling a lot of stress and anxiety over debt slowly dissipating. Hopeful that this whole process goes smoothly. I do feel great knowing that someone is in my corner fighting for me.
Reviewed April 26, 2017
I had a great experience with great staff! They were very helpful with the process and left me feeling very informed. I could not have asked for a better process through a hard time. Thanks. I would definitely recommend to a friend or family member in the future.
Reviewed April 26, 2017
I was so happy that I contacted National Debt Relief and I feel as though because of their help I can breath once again. As they say you may have to go backwards to get ahead and yes it may be scary but to know that I am going to be debt-free it is so worth it. For once I was able to get a good night's sleep without the worry of how am I going to survive the next. I would highly recommend to anyone who is starting to feel the stress of debt to not wait till the last minute and to take action now because life too short to stress about something that you can fix now. Again, thank you National Debt Relief for your help and for my life back!
Reviewed April 26, 2017
Excellent! From the first phone call I was put at ease and was counseled and helped with any question. My certified debt relief specialist was so helpful. Made me feel comfortable with the whole process and was so patient and cared about helping my family to get out of this terrible and embarrassing situation of debt.
Reviewed April 26, 2017
The experience from beginning to end with customer service was a pleasure. Though this is a business you are treated as a person, not a number. Also they seem to me that they really are interested in helping you. All information required from you and all negative effects of beginning this program are all clearly explained to you. I like that there are no upfront fees but is included in your monthly payments which makes it easy for an individual to take the step to consolidation.
Reviewed April 26, 2017
I started this process a few days ago and I am impressed with how helpful it's all been. Very happy with how it's going. Elliot, who has been guiding me through this, is super clear... Talked to a coworker about this, and he seemed very interested also.
Reviewed April 26, 2017
This was simply an amazing experience. Last night, I was distraught over my situation but Jonathan eased my mind. I could literally see myself heading to the edge of the cliff feeling powerless. Now I can see some light at the end of the tunnel.
Reviewed April 26, 2017
The representatives were professional and understanding. My representative, Kim, made me feel there was a light at the end of the dark tunnel. They made the process simple and easy. I would highly recommend this service. I felt a huge weight off my shoulders knowing my debt will be eliminated in a short period of time.
Reviewed April 26, 2017
My experience was really good. She was very understanding. She was honest and sensitive about my situation. She was very respectful and helpful and suggested some things for me do after my finish the program and also suggested others things that could help in the future.
Reviewed April 26, 2017
It was a very good experience working with the two people representing the company today. They were very professional & experienced. I think the company is very trustworthy & I look forward to eliminating my debt with an end date.
Reviewed April 26, 2017
Getting into relief help was extremely expensive but my husband had lost his job and that was the only way we knew to get out of the situation we were in. Also, we had to relocate to Colorado and there was a lot of things going on. National Debt Relief has been great, really good about helping us with the debt part, and have helped me clear out some of the debt that I had before he and I got married and then some of his debts after we got together. I was confused with the process at first but then I got the hang of things once I got into it.
My husband got served because we got behind on one of the bills that we accumulated right after we got together and now they’re wanting him to go to court. He's extremely scared because that's all the way in South Louisiana while we’re in Colorado, and there’s no way we can make it to court because we both work. I was also scared that his wages were gonna be garnished and we can’t afford that. We had been trying to take care of it and National Debt Relief has requested for me to do a couple of things. All in all, National Debt Relief has been doing good as far as keeping us.
Reviewed April 25, 2017
I've been seeing the agency commercials for a while now and was a bit hesitant/skeptical to call. Tommie was very knowledgeable, informative and helpful. I look forward to becoming debt free with NDR's assistance. Thank you all for your hard work!
Reviewed April 25, 2017
The startup experience has been quite good and I hope it continues to be a good experience. Despite my nervousness, I am confident the end result will be worth it, having light at the end of the tunnel. My rep, with whom I first spoke, was outstanding.
Reviewed April 25, 2017
National Debt Relief was great about signing me up and explained each of the documents simply. They explained how the process works and also made me feel like I was doing the best thing for me and my situation. They showed me how much I would save doing this and gave me my confidence back.
Reviewed April 25, 2017
I'm so glad for your help. Carlos explain clearly and give me a detail oriented step by step. We go through all the process together with success. He answered me all my questions and doubts. I definitely recommend it to all people who want to stay off of debt. Thank you very much National Debt.
Reviewed April 25, 2017
They are very helpful & professional when you first call in. They explain everything as often as they need to for you to understand!! Whenever you need them, you may call for help. I would recommend them for sure to anyone that I would meet that would be in financial trouble.
Reviewed April 25, 2017
A+ experience all the way. Very friendly staff, and very helpful throughout the complete process. I am looking forward to a helpful and complete process. I am relieved of a lot of stress, of trying to meet minimum payments, to creditors. I am confident that with your help I can overcome this burden.
Reviewed April 25, 2017
National Debt Relief is the best company because they helped me to fix my credit. They negotiated with the credit and now, my credit is getting better. There’s one more card I need to finish with them and that's it. Overall, I like my experience and I'm very happy with them. I recommend National Debt Relief to everybody.
Reviewed April 25, 2017
Kim ** has provided THE best customer service experience. Her kindness and empathy means a great deal to me!! Thank you for helping me through this hard decision. I hope the rest of my experience once the hard stuff really starts (creditor calls, etc) goes as smoothly as possible.
Reviewed April 25, 2017
Doug was Awesome and the woman who gave me my welcome call the next day was awesome as well. Very understanding and informative in what I had to do and how I had to do it. They will be there for me when I need them that make me feel more comfortable in my decision to go this route with my debt troubles.
Reviewed April 25, 2017
The staff were amazing, encouraging and supportive. Made everything simple. Broke everything down so I understood. Was totally upfront with me on all aspects of the program. Information was emailed to me promptly as we worked together to get everything signed. I recommend this program to anyone who is struggling financially to make ends meet due to hardship.
Reviewed April 25, 2017
I thank Matthew for reaching out to me and understanding my situation. He was patient in my responses and was very helpful for me to understand what the program is about. The welcoming call was also very welcoming and I felt like I don't have to worry so much anymore about my debts because I am not alone in handling it so thank you!!
Reviewed April 25, 2017
The person helping me was polite and courteous. Very helpful and patient. Helped me in understanding how this program works and what I needed to do to make it work. I would recommend this program for others who are in the same boat that I am in at this time.
Reviewed April 25, 2017
Ryan ** was very helpful. He made me feel relieved and secure. I really needed to get my finances in a better place. I'm sure I'm headed in the right direction. Thank you for all your help it was very much appreciated.
Reviewed April 25, 2017
The agent who has assisted me to date, Luis, is awesome. He was very friendly, professional and knowledgeable. He made sure I understood the process and answered all my questions. I would certainly recommend NDR to anyone who needs this type of assistance. Thank you.
Reviewed April 25, 2017
I have received excellent service and outstanding answers to my questions Mr. Ben **. Welcome call was very informative. I am glad that I decided to go with your company in resolving my financial situation. Please thank everyone involved in this matter.
Reviewed April 25, 2017
I very satisfied with my overall experience so far within program and quickly and easily I was enrolled. Easy to converse with telemarketers. Their recommendations so far fairly reasonable. Very fast pace and self-explanatory when you are on the phone with representative i.e. from start to finish enrollment in program. Thank you a lot.
Reviewed April 25, 2017
So far the set up process has been easy. They were able to work with us. We look forward to working with them regarding our accounts. We found them online. And after doing some research and getting some info from the BBB we are impressed with what they have to offer.
Reviewed April 25, 2017
I've had very few meetings with the National Debt Relief team members and every time I've met with them, they've always been really professional and working with them has been good. It's good that I don't have to spend the money and I've significantly decreased the amount of money that I spend for months now. I was spending $2,600 a month on bills and when I started the program that went down to $700.
They said I'll be working with them for three years. However, I don't necessarily believe that because they're not getting in touch with all of the different debts that they say they're going to and that's the problem. I'm still getting hounded by companies that they need payment or they're overdue and that we're going to go to collections. I've been paying the money per month and they've only taken care of two or three out of the six or seven different things that they need to take care of. I’ve brought it up and they say that they are working on them in the order of importance. It almost seems like a fallacy because what National Debt Relief is supposed to be doing with whatever I spend a month, they're not taking care of their obligation.
Reviewed April 24, 2017
This is a pretty uncomfortable thing to do, so, when I called in it was so nice to talk to someone who wasn't judgmental. I guess that everyone who contacts you is in the same boat so that you have experience making people feel comfortable. My representative, Jose, was patient, kind and informed. He walked me through the entire process and put me at ease. All the documentation was clear and explained to me. I have not felt any pressure at all. The follow-up call I received was professional and informative.
Reviewed April 24, 2017
I feel like a weight has been lifted off my shoulders... Thank you to Lee ** for being patient and helping me understand everything fully and answer a thousand questions before I signed. I would definitely recommend this program to others.
Reviewed April 24, 2017
Everyone I spoke to was very helpful, professional, and organized. I have rarely had such a pleasant experience on the phone with strangers. Everyone did exactly what they said they were going to, and was very patient if I had to look up any information. Every step of the process was explained, and happened exactly as I was expecting. Thank you to everyone for helping me!
Reviewed April 24, 2017
Very professional and informative. Full disclosure and transparency. Thorough, professional and courteous. I was apprehensive at first, but a little research and q&a and I knew that debt consolidation was the best option for my situation. Welcome call was thorough and changes were easily made that needed to be made.
Reviewed April 24, 2017
I initially was contacted by Matthew **, after I requested information online. The level of customer service from both agents was outstanding and explained the process to me, to ensure I understood the Debt Relief process. The dedication from my end to become debt free. I am glad I your institution working with to reach the goal.
Reviewed April 24, 2017
Your representative was professional and I got the respect I deserve. He answered my questions exactly and simple so I could understand. My experience so far deserves the accolades that caused me to trust National Debt Relief in the first place.
Reviewed April 24, 2017
Instead of not doing anything and crying about debt, there's always a resource. I kept looking then took a risk. I spoke to a representative from National Debt Relief and she was more like a professional person, very down to earth and understanding. There was no pressure from her and she told me to try this and that. She was more of a rapport builder and when I began and got started with them, she guided me to get started as far as signing up, what I needed to do and the steps I needed to follow. She did follow ups with me to make sure that I wasn't confused. She was awesome and if I had a company, I'll be trying to get her. And overall, National Debt Relief was good at stress guidance.
Reviewed April 23, 2017
James ** was really nice and helpful with me. He was understanding and help me out a lot. He understood that I was at work but still wanted to speak with you guys. And even with the background noise in my end. He was still understanding and helpful.
Reviewed April 23, 2017
National Debt Relief has been helpful. However, the process is a little complicated and time-consuming. It’s hard to work through when I'm working, doing things and trying to figure the process out but once I get started on it, it works pretty well.
Reviewed April 22, 2017
This is truly a relief. Answered every question I had. Looking forward in working with you to solve all of my Debt. Just can't wait to get this process underway and get this all straightened out. So thanks for all your help on this matter.
Reviewed April 22, 2017
The reviews National Debt Relief had and what my brother told me about them made me decide to look into relief help. My brother wasn't as bad as me but he had gone through NDR's program first. Also, I've talked to other companies and other programs. If it's not simple and not basic, I'm not doing it and National Debt was simple and easy to go with. I called up and gave them some information so they can see what the situation was. They came back with a game plan and we've been going through it for eight months. At first, it was a little confusing but they sorted it out. If you're confused, you talk to them and if you can't get an answer from one person, someone else will for you. They make it very easy for you and woking with them sets you straight. So far, it's been perfect. They've solved almost everything but two. I recommend them to everybody I know.
Reviewed April 22, 2017
Just started my relief from my debt, in order to make this process smooth I took care of everything in a matter of minutes and it was very thorough. The people I worked with have done this before and made it easy on me with their knowledge.
Reviewed April 22, 2017
My advisor Mr. ** was very professional. I'm grateful for the advice and recommendations, Mr. **, towards a path that would best relieve my financial hardships and get me back on the right road to recovery without having to file for a chapter bankruptcy through the court systems. Again, Mr. ** is a very professional, well mannered individual that I'd recommend to others and look to working with. Thanks!
Reviewed April 22, 2017
They were very helpful and knowledgeable of what needed to be done. They were very polite. The gentlemen explained it in terms that I would understand. Both gentlemen were friendly. They were reassuring that everything would be okay. This made me feel comfortable.
Reviewed April 22, 2017
Vlad did a wonderful job of explaining the services provided by NDR, and making me feel secure in knowing that all will be OK. I would recommend NDR to anyone in need of debt relief. Thank you for taking the time needed to help walk me through and explain all options that are provided.Thank you again!!
Reviewed April 22, 2017
I have nothing yet to say. Just barely starting with the program. Please excuse me... but so far so good. I like the fact that you guys are pretty open and everything is clearly explained, and I appreciate that. Thanks.
Reviewed April 22, 2017
I decided to look into relief help because of our financial situation and I saw National Debt Relief on the internet. Their team were all very positive. They were very thorough in explaining the process and anytime I've communicated with them, they've been very prompt in getting back to us. They've been able to manage our creditors and resolve our payment schedule with them. Also, unlike a lot of places and companies, what they said they would do was exactly what they have done. So, it has been a very good experience.
Reviewed April 21, 2017
I was a day away from filing for bankruptcy. One last attempt at getting a loan put me in contact with National Debt Relief. They helped me immediately - ran my credit, found all the debts I owed, came up with an amount I could afford and within a year, they have already settled half of my debts. I have already recommended them to a couple of people. I can't thank them enough.
Reviewed April 21, 2017
Everyone was very helpful in getting me set up on the road to being debt free. Will recommend this company to family or friends if they are in debt. Thanks for all the help!! Hopefully on the road to being debt free.
Reviewed April 21, 2017
The representative I talked with was very helpful, compassionate and put me at ease during the process. The paperwork is very easy to read and understand, and I really appreciate the fact that I change my address to their address and phone number for my creditors. The legal team will also ease the mind in this process.
Reviewed April 21, 2017
I had a positive experience. The staff was kind, professional and knowledgeable. The program was explained thoroughly in a manner that I understood. The question that I asked were answered in a way that I understood. I am happy with the result of the amount that I am required to pay to help resolve my credit issues.
Reviewed April 21, 2017
My entire experience was respectful, professional and I felt very secure in what I am doing. The employees to their professionalism and knowledge, are excellent and make a difficult situation easy. I have total peace of mind at this point. Thank you.
Reviewed April 21, 2017
My process to start the program was very simple and straightforward. I look to clear up my debt sooner than later because of National Debt Relief. Unfortunately I had accumulated more credit card debt than I could handle and honestly I want to be debt free and be able to save. This was the best decision for me to do.
Reviewed April 21, 2017
I have never had to use one of these companies before but I couldn't have asked for a more caring and wonderful company to work with. The assurance I received that everything would be ok was all I needed to sign up with them.
Reviewed April 21, 2017
Tabia ** was very reassuring. All of this is scary at first glance. Life happened and forced my hand into this. Tabia was very patient in listening to my story, my questions about this program, and made me feel confident in my decision to do this. I am looking forward to working alongside National Debt Relief in getting debt free and staying debt free. Thank you all for all you do!
Reviewed April 21, 2017
My experience was wonderful. The representatives were pleasant, patient and comforting. After the process, I felt lighter, like a ton was lifted off my shoulders. As an individual who is not always comfortable with the computer, the experience was definitely easy. I am very thankful to the representative.
Reviewed April 21, 2017
Really good people. They will explain any questions or doubts you have. Any questions just call and they answer. I will highly recommend National Debt Relief to any of my friends or family. When I contact national debt relief they give me a call sooner than what I expected it.
Reviewed April 21, 2017
My experience was great. Kim was very knowledgeable and professional. She was able to answer all my questions. I would highly recommend this program and I am looking forward to becoming debt free. If you are trying to leave a debt like contact NDR.
Reviewed April 21, 2017
After I Googled and read reviews about National Debt Relief, it made me feel that they're someone I can really work with. And it has been a very good experience. I'm very happy and they've been very responsive. I initially spoke to Lisa and got the information from her. She waited for my call back, remembered me and made me feel like they know me. They worked with me to resolve issues and reduce the debt on my credit. They weren't pushy, not trying to sell me anything, and gave me time to think about it. The payments are not easy but at least they explained from beginning to the end how it's going to be and there were no surprises. My debt was decreased. In fact, I'm at 40% versus where I was before. But it's going to take four years or less. I try to make the payments and settling stuff and it beats the bankruptcy, so it's a win-win for everybody.
Reviewed April 21, 2017
I had too much credit card debt, so I looked into relief help. I did some research on the internet and National Debt Relief got some positive reviews. I've worked with them for about a year. It's been great because they deal with everything and I don't need to deal with the creditors. It was a little uncomfortable at first when they told me to start paying, but my phone has not rung once through that process, with anybody harassing me about anything.
However, the percentage that National Debt Relief gets as fees when paying a debt bothers and irritates me to a degree. They get a big cut in what I owe, so it seems like they take too much for every single debt that they take care of because of the arrangement that adds on top to it. But overall, the process has been super easy, effective, and everybody that works with them seems to be really helpful. Half my credit card debt has been paid off already, so they are accomplishing the goal that they set out to do. It was predicted the process would take about three years, though it may finish ahead of schedule depending on my ability to fund the account because the more money that's in there, the quicker they can make offers.
Reviewed April 20, 2017
Very easy to talk to and to understand. People were very helpful with every question and need that I had. My debt consolidators went above and beyond to make my payments as cheap as possible each month. They took the time to explain everything in the documented downloads.
Reviewed April 20, 2017
I had a great experience with the representative. They made sure I understand what they was explaining to me. Overall great experience. Yes I will recommend people in need of your service. I'm looking forward to working with you. THANK YOU.
Reviewed April 20, 2017
They are Professional and Organized and great with their Customer Service. They answered all of my questions and answered my calls and responded back to me very quickly. They explained everything to me to make sure I completely understood the program and what I was to expect. I am very Confident and Happy that I signed on with NATIONAL DEBT RELIEF.
Reviewed April 20, 2017
Straightforward with what's to be expected. Easy Step by Step method to achieve your service. Wait wasn't long and the service tech was very friendly and supportive. I see why they are rated number 1 and would recommend National Debt Relief to anyone wanting to start over.
Reviewed April 20, 2017
Thank you for a great experience. This was a pleasant process and I hope it all turns out just as well in the end. Everyone who has worked with me has done a great job, and I'm sure they will help others just the same in the future.
Reviewed April 20, 2017
All is well. No complaints. Fast and easy as well. The people are experienced and know what to do. I hope it all works out for the best. The credit score dips but overall it pays well. Thankful for the opportunity.
Reviewed April 20, 2017
They made it very easy. This was something I was struggling with for some time. It was not an easy decision but I feel it was the right one. When this is done I will have a better future ahead. Thank you for your support.
Reviewed April 20, 2017
We have just completed the initial enrollment and found it to be courteous, thorough and completed in a timely manner. The documents we signed were understandable and our questions were answered to our satisfaction. There is a great feeling of relief and we can see a light at the end of the debt tunnel.
Reviewed April 20, 2017
Very professional and compassionate about helping me with debt issues. Very understandable forms to complete and employees knowledge is top notch. Easy transition into payment plan and online access to view account is set up very well. I am thankful to the team for making this an easy process in a time of stress and acknowledgment that will truly help me get out of debt and start to feel better.
Reviewed April 20, 2017
I was skeptical about using another Debt Settlement program as I've been burned before in the past. But the folks at National Debt Relief have been nothing but wonderful. Shardae ** was fantastic to work with and I'm already feeling a little bit of stress relief knowing that National Debt Relief is helping me move towards a better financial future. So far, so good.
Reviewed April 20, 2017
Everyone was pleasant and nonjudgmental. It was easy to be honest with them. Everyone went over the program and made it easy to understand. I also liked how they did not assume you understood and encouraged you to ask questions.
Reviewed April 20, 2017
Excellent service. Thank you for your assistance and explanations in this matter. Adam ** assisted us and was outstanding. Although this is new to us, many of our concerns were explained and we were assured that we can contact Adam with further questions/concerns.
Reviewed April 20, 2017
I was afraid at first to use NDR to help me with my debt but with their professional customer service change my point of view. I'm now on my way to clear my debt with their professional expertise. Thank you NDR for guiding me to the right direction!
Reviewed April 20, 2017
I was trying to find a way to get my head out of the water without having to go through a bankruptcy which is a lot more expensive so I looked into debt relief. National Debt Relief's people have been very friendly. I get regular emails on my account so I can see exactly what's going on. They were nice enough to cut my payments into two every month so it's easier budget-wise for me, rather than one big chunk. I pay on the 6th, then the 21st on paydays and that helps a lot. We had a total of three years, so it’s going to take a little less than two years to finish which is great. However, they made a deal with somebody and wanted to add more money onto my payment. I said no because they told me in the beginning what I was going to pay. Other than that, the few times that I have had to call them with people that have been bugging me, they took care of it quickly. So far, so good.
Reviewed April 20, 2017
Very good Experience, all clear and helpful. Thank very professional customer services. Thank for help me and my family. Hope resolve my economical problem before the stipulated time and hope fix my credit as soon as possible. Thank so much again.
Reviewed April 20, 2017
Great experience! They explained things very good and they give as much detail as they can when answering questions. I would recommend it to other people. They're on the top of everything when solving problems. I am really satisfied on the way they help me with my debt.
Reviewed April 20, 2017
I was paying on time every month, but the balances on my credit weren't going down. So I decided to go to National Debt Relief for help. I'd call them if I have any questions and they'd call me when they have a settlement offer from one of the credit card companies that they have my accounts with. Then they will explain to me what the settlement is, ask me if I want to accept the deal or not, and then it's deducted. Most of them would be over a few months, some can be from three months and some can be as long as six months to resolve. But working with them is less stressful and there's less money out of my pocket every month. At first, it takes a few months to build up enough money in the savings account that they're gonna pay out of. But after that, it works really well.
Reviewed April 19, 2017
So far it's been positive and eager to be debt-free and looking forward to relieve some stress and put this behind me. Everyone I have communicated with has been very helpful and knowledgeable. I will tell my friends about this program and ready to make this work and enjoy life again.
Reviewed April 19, 2017
The process was easy over the phone. I was given clear instructions in the process. The representatives were friendly and this made the process less stressful. I expect the choice that I made with National Debt Relief will be a positive step forward in my recovery from debt. The packets did not contain any confusing legal language. NDR may be my last effort other than filing bankruptcy.
Reviewed April 19, 2017
People that helped me were courteous and helpful. Very slowly told me everything to expect. Would definitely recommend them. They went above and beyond to make me feel comfortable and at ease. Went thru everything twice and continue to make it easy to understand.
Reviewed April 19, 2017
Jonathan ** was very professional, friendly, and informative. He answered all of my questions and responded to my emails very quickly. He showed excitement about helping me and took me through the program step by step. I would highly recommend him!
Reviewed April 19, 2017
I had a great experience with National Debt Relief. My representative was very nice and thoroughly explained each step of the process. I was nervous about taking this step but my representative put me at ease. I would recommend National Debt Relief to anyone needing help with their debt.
Reviewed April 19, 2017
So far everyone I have dealt with has been pleasant and very friendly. They have been very informative and it makes me feel comfortable with my decision. I'm looking forward to the help from NDR with getting my debt taken care of so I can do more things with my children.
Reviewed April 19, 2017
They are very quick and work efficiently to help you achieve being debt free. They are very polite. They email everything to you as you are on the phone to make sure you receive it all. Very great experience and will recommend them to everyone.
Reviewed April 19, 2017
I am so grateful for National Debt Relief, they were so helpful and explained everything thoroughly, friendly staff and pleasant people to work with. I highly recommend them if you are in a financial struggle and need help with your debt. 100% satisfied!!
Reviewed April 19, 2017
I was new to this experience and not very computer savvy. The people were very patient and helped me through each step. I was very grateful for all the help and support through this process. My hope is that they will be there to help me through the rest of the program.
Reviewed April 19, 2017
I am feeling very satisfied with my decision to use National Debt relief to help me work toward and clear my credit card debt. I am finally seeing a light at the end of the very long and dreary tunnel! I feel like they listened to my concerns and helped match me with the best program for my situation!
Reviewed April 19, 2017
I was very pleased with my experience. Your associates are well informed and very knowledgeable. Adrian answered all my questions and made me feel more at ease about the whole process of becoming debt-free. I have already recommended your services to a family member.
Reviewed April 19, 2017
I would like to say that Max ** was awesome!!! He took his time and explained everything to us. He was very professional and answered our questions completely. We considered NDR before and didn't go through the whole application process. 2 months passed and we were calling Max again and even though we didn't go through with the program the first time because we were uncertain, Max treated us with respect and I genuinely appreciated that.
Reviewed April 19, 2017
I was so down and my bills was taking over my life. I reached out and got to talk to a representative Clinton **, he is simply amazing. He answered all my questions made me feel so at ease and confident. Because of Clinton I have made one of best decisions in my life!
Reviewed April 19, 2017
I've been in debt and overextended for years. I was so scared to call NDR. I wish I would've called YEARS ago. Mark was so kind and helpful. He was professional and non-judgemental. I could tell he was intelligent and truly wants to help people out of their credit issues. I honestly couldn't have asked for a better advocate during this time.
Reviewed April 19, 2017
I have enrolled to repayment to 6 six credit cards and am still trying to get all the paperwork completed. A lot of it is repeat but I will comply with each one. The paperwork is resent each person I talk to so this could be completed with one person and then confirmed instead of writing it again.
Reviewed April 19, 2017
Our family would recommend to friends and family members. Professional, quick response, and helpful. Greatly appreciate the excellent services and prompt response. Thank you National Debt Relief for helping our family from headache of debts and hoping that National Debt Relief will continue helping other with the same situation like us.
Reviewed April 19, 2017
Jose was very helpful, patient, and very clear to what I needed to hear. AWESOME! He took his time explaining all the rules and answered all of my questions. I'm so happy he answered my call, but I'm sure all of the staff are the best of what they do. Thank you very much for helping me!
Reviewed April 19, 2017
I have been struggling for some time with debt due to divorce and loss of my job. In an online search I came across some information for NDR. I inquired online and within minutes I had a call and follow up email. I spoke to Carter **, he immediately put me at ease. He was very efficient and very knowledgeable. Carter explained the entire program and confirmed my understanding through every step. He called back within the timeframe he promised to confirm my acceptance into the program. After just a short time Carter eliminated the stress that's been keeping me up at night. Following my call with Carter I received my welcome call from Janel **. Janel was equally as helpful and efficient. She explained everything in further detail and after completing my call with her I feel completely confident in my decision. I will recommend NDR to anyone in need of assistance from now on. The customer service is superb.
Reviewed April 19, 2017
I've been using National Debt Relief for two years now. At the beginning, they had good customer service and they were pleasant to talk to. They weren't in a hurry. They took time to listen about everything and what's going on. So far they made the debt more manageable and their website shows me everything that's going on. I have more peace of mind now and hopefully I can get out debt free sooner than later.
Reviewed April 19, 2017
I needed some way to consolidate my credit card debts and see how to pay these off so I looked into relief help. National Debt Relief has been fantastic, friendly and helpful. I pay monthly, and they call occasionally and check in with me. They've settled what I needed done and taken good care of me. I'm very happy with them. They made it easier for me to handle the credit card stuff.
Reviewed April 18, 2017
Friendly and professional customer service. I received a quick callback if I left a message and very explanatory answers. I was explained the way the programs work in a way that left no doubt in my mind. I look forward to working with this team of professionals and I would definitely recommend this company to anyone. Overall, from the beginning to the end, great experience!
Reviewed April 18, 2017
This experience have been excellent and I'm very pleased that this is happening! And I will definitely recommend to other people, friends, and family. I'm extremely excited to be finishing this debt off and hopefully my credit will. Well that I can look forward to my future!
Reviewed April 18, 2017
We are just joining and NDR has been so incredibly helpful, responsive and supportive. Our representative, Ivori, informs us and is transparent about each step of this difficult, yet possible, situation. We are excited to see where this takes us in 3 years when we have financial freedom. So far, the company is highly recommended.
Reviewed April 18, 2017
So far, our experience has been very positive. Brandy was the representative to call me within minutes of my inquiry and got the ball rolling quickly and we are encouraged and can now see light at the end of the debt tunnel! Just knowing that this will all be over soon and we have a plan to get out of debt brings me peace of mind. Thank you!
Reviewed April 18, 2017
They were very polite, caring and understanding. A very nice experience, they listened and were a great help. I appreciate what they did for me, I can't wait to be debt free. Again, thank you so much. I know I picked the right company to help me.
Reviewed April 18, 2017
Totally great experience. The only reason I gave just four stars is she was a bit persistent. But she was very clear and totally objective about the pros and cons. She was totally polite and answered all of my questions thoroughly and with patience about my specific situation.
Reviewed April 18, 2017
I was very impressed with my first contact with NDF client service representative - Tia **. She answered all of my questions with patience, clarity and forbearance. She is also a compassionate and a terrific listener - a warm and charming young woman kind enough to laugh at my dumb jokes! Her follow-up last evening was clear and professional.
This morning, Michael ** contacted me and reviewed additional documents, reviewed signatures and explained clearly what I need to do next, what I should expect moving forward and helped me get set up with my online account. He was particularly helpful in answering some specific questions that occurred to me following my conversations with Tia **. I'm still somewhat anxious as this is uncharted territory for me - but at this early stage, I think I've made the right decision and have confidence in the team and getting on the path of paying down my debt without the tremendous burden of 15% interest rates. Thank you.
Reviewed April 18, 2017
Well so far everything has been going great! Love their service & how detailed they are. They answered every question I had. I hope I made the right decision. It feels good right now & can't wait to be Debt free!!!
Reviewed April 18, 2017
I was very happy with the service that I received from Mario ** Debt Specialist yesterday. He was kind, professional, knowledgeable, thorough, and timely. The welcome call I received today was welcomed. She confirmed my arrangements with NDR, and directed me on what I needed to do next. Thanks for helping me manage the financial stress in my life. It has allowed me to breathe again.
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