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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 285 Reviews 56435 - 56635
    Verified purchase
    Price

    Reviewed June 6, 2017

    They were very successful in reducing my debt and negotiating with debtors to lower their interest rates on my debt. My students loans were out of control to the point where I didn't have gas money to get to work, but I needed to get to work in order to pay for gas money! I'm very happy with this company and wish more companies were like them!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 6, 2017

    I was very pleased with the professionalism of all persons that I talked to on the telephone. They took the time to thoroughly explain the process that National Debt Relief Company was going to do for me. I did not have to wait very long for a decision to be made and for me to receive a telephone call confirming the fact that I was approved.

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    StaffProcess

    Reviewed June 6, 2017

    National Debt Consolidation was so easy to work with. They were always very informative and answered any questions I may have. The representatives worked very hard to help us through the process. They were able to suspend payments during hardships for a couple of months if needed. We were able to complete the process in 3 years and we had 4 different Credit Cards to pay off. They negotiated each one of the card's balance down helping us to save a lot of what we owed. I would recommend them highly.

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    StaffProcess

    Reviewed June 6, 2017

    Every representative I spoke with was very helpful and never made me feel like I was being judged. I have recommended this program to friends and shared our experience. The only issue I can share is that I wish there was more help after graduating the program to help repair credit and guide us on the right direction to repairing our credit reports.

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    Staff

    Reviewed June 6, 2017

    Terrific experience. One of the best things we have ever done. Everyone we have worked with has been very professional and, respectful and courteous. The amount National Debt Relief was able to reduce our debt was beyond belief. It has helped us get our finances under control again.

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    Staff

    Reviewed June 6, 2017

    They wonderful helping me get out of debt, and I would highly recommend going to them instead of filing bankrupt. They are great people to work with. As of today I'm almost debt free and my credit score is going up from poor to GOOD!

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    Customer Service

    Reviewed June 6, 2017

    It's a little slow at the beginning and there are long periods of time without communication which is a little unsettling but with patience they work it out somehow. My credit beacon score went down to nothing but just today my score jumped 68 point which I was not expecting. Overall, it is a very good service.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    I'm not the top to write reviews, but after all that National Debt Relief has done for me I figured I'd leave something. I definitely recommend to anyone in debt and looking for a way out. They set you up on a nice payment plan. Also all the annoying calls from the creditor stop. They handle everything as well as a legal team.

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    Customer Service

    Reviewed June 6, 2017

    I always have a pleasant experience. The customer service is always excellent! My questions are answered and I am always satisfied with the outcome when I call. I would gladly recommend your company to others that need to clear their debt.

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    Staff

    Reviewed June 6, 2017

    My experience has always been the best. Every person I spoke to was very helpful, courteous and efficient. I saved almost half of what I owed and would have been paying my debt and interest for many years to come. A great load off of my life.

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    Verified purchase

    Reviewed June 6, 2017

    I had been under so much stress because I needed to pay all my bills on time. That's hard to do with $18,000.00 of debt. I am so glad that I saw an ad for National Debt Relief. Since then I now have enough for groceries and my meds. Also 3 of my creditors have made arrangements for payoffs. Thank you NDR for making my life so much more worth living.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    My husband and I had gotten in over our heads financially but didn't want to file for bankruptcy. We turned to National Debt Relief and have had a wonderful experience. Over half of our debt has been reconciled. Our service rep was knowledgeable and courteous. The customer service reps are polite and very helpful. Our stress level has dropped dramatically. I would recommend NDR to anyone.

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    PriceStaff

    Reviewed June 6, 2017

    Was able to eliminate interest on four accounts. Very thankful for the help to consolidate and pay off all of my acquired debt. National Debt Relief worked with me during times of unemployment to keep my consolidation in progress. Great help.

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    Staff

    Reviewed June 6, 2017

    The NDR team has been very helpful for me to relieve me of my debt problem. So I can get my life in gear. I'm glad that I found NDR because I didn't want to file bankruptcy, so this has really been helping.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Been with NDR a year next month. We started with, 14 accounts and they have settled 5 of those. Would recommend them highly. They have worked with every creditor and still working on our behalf. Please give them a call.

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    Customer Service

    Reviewed June 6, 2017

    Answered my questions on why I was served. Said it is in legal department. Said local lawyer would be contacting me. Called back to see if there was anything else they could do. Said that if my case was being worked on.

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    Staff

    Reviewed June 6, 2017

    I was at my wit's end until I found National Debt Relief. They helped me get out of debt after a divorce! I'm so grateful for the help and the stress relief! This company truly has a great team, great service, they're always available and very knowledgeable!! Couldn't have asked for more.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    When I first contacted National Debt Relief, I was in 15k credit card debt. I was trying to get my life together after being young and dumb in college and did NOT want to file for bankruptcy. I kept getting phone calls from private or unknown numbers and I was afraid to pick up and stressing, I didn't know what to do. Thanks to National Debt Relief, I am literally only a few months to becoming debt free! They were very professional with me, stayed on the phone with me no matter how many questions I asked, and resolved any/all issues I had with my debt. I can't thank them enough. With dedication and National Debt Relief by my side, no more anonymous phone calls, and no more stress! True story! I really can't thank them enough. They turned my life around...

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    Customer ServiceStaffProcess

    Reviewed June 6, 2017

    When contacting to get information, customer service agent was always courteous, respectful, and very informative. Made sure to provide individuals with all the necessary materials & information needed. Always tried to make things easy for the customer and super friendly. No hassle program with definite results. Would definitely refer a friend in need.

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    StaffTransparency

    Reviewed June 6, 2017

    I was so bad in debt that it was very depressing. National Debt Relief stepped in and took over, now life is good again. I highly recommend them to anyone that needs help to take care of their debt problem. They keep me up to date on all that is happening with my money. Very much happy with working with them.

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    Reviewed June 6, 2017

    Since joining forces with National Debt Relief less than a year has passed and we have already settled 3 of the 5 accounts and expect to settle the other 2 this year. A huge relief. They were able to do what they promised.

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    Staff

    Reviewed June 6, 2017

    I absolutely ❤ National Debt Relief... If it wasn't for them I would still be in debt. This October will be exactly (3) years since I been with them, but it's only June & I'm already making my final payment with my 6th & last creditor... National Debt Relief is a lifesaver, they actually saved my life & I am FOREVER grateful to them!

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    Staff

    Reviewed June 6, 2017

    Professional! I get updates and am informed when a debt is being negotiated and how long it will take to be terminated. Follow up is thorough and people are friendly and helpful. I would definitely recommend National Debt Relief to friends who need to consolidate and pay off debt in a timely manner and have a good experience.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Very pleased watching the balances go down and being resolved. Customer service for the most part has been very good. Some of the agents could use more training. Overall very satisfied. Some of the fees are a little high for resolving your account but you still end up saving a lot of money and become debt free.

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    Customer Service

    Reviewed June 6, 2017

    One of my accounts has already been resolved and another is pending payment. I'm extremely happy with the outcomes so far! I do wish that they responded back to messages a little more quickly, but overall I have received great customer service.

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    Customer Service

    Reviewed June 6, 2017

    They really go out of their way to help you get out of debt. It's nice that they handle everything and it takes the stress off your shoulders! No more debt collectors calling and being rude. Yay! Keep up the good work!

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    Verified purchase

    Reviewed June 6, 2017

    I have been paying in for almost a year and only one account has been settled out of the six I have with you. I am getting ready to start settling on my own. I'm very disappointed with this company.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    They did exactly what they said they would. Sign up was easy and they helped you through the whole process. They will answer any questions and help with most problems. I would definitely recommend them to friends and family or anyone that needs a little help.

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    Reviewed June 6, 2017

    I enrolled in NDR two years ago, on a 34 month contract, I had debt that would have taken 15 or 16 years to pay off. I'm 72 years old and knew I won't live long enough to pay these debts off. I have less than 1 year to go and I will be rid of that debts and am happy to say I won't leave these burdens for my family to settle. Thanks to National Debt Relief for their help. Big Thanks.

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    Customer ServiceStaffProcess

    Reviewed June 6, 2017

    I'm very impressed with the customer service so far. The people I spoke to made me feel comfortable and made sure I really understood the process and details, which is highly unusual. Even with the paperwork required and tons of information flying around, they made it seem simple.

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    Staff

    Reviewed June 6, 2017

    I am very happy with this firm. I have two payments and I will be debt free. They have been very helpful with me on all things that I asked them about. I have been working about two years without any problems. I would recommend them to anyone who is thinking about using a firm like this.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Did refer to a friend. My accountant was happy I was doing business with them. Initial call to Debt Relief I was not pressured. In fact I was told to give it some thought before I sign on. Reason being, I was not sure about what I wanted to do. Personal care, always received calls for my approval, when agreements were

    being made with creditors. Got a refund after all debts were paid because that was left over in my account. They are exceptional. Please do not hesitate in receiving their service. Brava. Saved my financial life... I can breathe.

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    StaffProcess

    Reviewed June 6, 2017

    We have been with National Debt now for two years and we are almost debt free. They are so helpful and accommodating with us. I totally recommend this great program to anyone who wants bills off their back. We could never get our credit cards paid down and now we just have one left. National negotiated the other two to under 50% balance. Very happy with them.

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    Process

    Reviewed June 6, 2017

    The program was great. This really helped me to manage my bills and debt. I was able to pay off all my loans with the helpful consolidation monthly payments. It helped me to take this very serious if I wanted to improve my credit again.

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    Verified purchase

    Reviewed June 6, 2017

    After 6 months I find out that my credit is destroyed again and the monthly money withdrawn from my bank account is a slow process to pay off the settled debt because National Debt Relief takes out its fee right off the top and not a monthly draw, which makes your payoff very slow and the CC companies keep pounding your credit score until they are contacted by NDR.

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    StaffProcess

    Reviewed June 6, 2017

    I was very hesitant to enroll in the program, but their expertise and professionalism has exceeded my expectations. Since July last year my credit has improved by 100 points after bottoming out in the low 400's a few months into the program. I have settled 1/4 of my debt. Great program and company.

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    Staff

    Reviewed June 6, 2017

    Calling NDR was the best move we could have made. They are totally professional and because of their team, we are now debt free going into retirement. Every transaction was sent to us for approval and they were able to settle each account with significant savings. Would highly recommend them to anyone wanting to be free of debt.

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    Verified purchase

    Reviewed June 6, 2017

    I had a very positive experience with National Debt Relief. I recommended them to anyone who wants to improve their credit. Having credit problems is stressful and affects all parts of life, but it doesn't have to be that way. Working with National Debt Relief will help you get back on track and you won't regret it!

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    Customer Service

    Reviewed June 6, 2017

    I was expecting better settlements. I don't think they are working very hard to get me better offers. Payments are too high. I'm always talking to someone at the call center and not speaking with someone who knows what is going on. Way too slow.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    My experience was great. I was able to pay off my credit card debt in a little over 2 and half years. I was happy with most of the settlements. The only issue I had was when I would call for an update it would take forever for me to get information from agents.

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    Customer ServiceTransparency

    Reviewed June 6, 2017

    Prompt answer to questions. Full knowledge of problem solutions. Tons a successful experiences. Excellent handling of customer files. Updated progress monthly reports on time. Total operations transparency. Very good Better Business Bureau evaluation.

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    Price

    Reviewed June 6, 2017

    I was so overwhelmed with what I had done financially. Too many accounts with high interest rates. I am retired and needed to get my debt consolidated. This company saved my life. I am on the road to being debt free. Thank You for helping me!!!

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    Customer Service

    Reviewed June 6, 2017

    I experience a bad negotiation between National Debt and one of my debtors. I owed $800 but the negotiation landed $1800 to settled the debts. A customer service supervisor (not Mr. **) who help me to understand why the negotiation turned out that I owed the debtor more money than I had my loan and she was very persistent that I should agreed upon to the negotiator. Please improve how the negotiator negotiates to cut half of the debt instead of being on the debtor side. Please improve your customer service area of how to handled the desperate customer to cut down their debts. Thank you.

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    StaffProcessTransparency

    Reviewed June 6, 2017

    I have had an extremely good experience with this company. I would recommend them to all of my friends. I did not have any idea what I was doing and they walked me through the process very quickly and easily.

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    Staff

    Reviewed June 6, 2017

    I have had really good experiences with National Debt. They took the debt burden off of me and paid everyone. I just have one more creditor that has to be paid and I will be debt free. It really is a great feeling. I loved working with everyone in their company. Everyone was so kind and helpful. If I had a question or problem they fixed it with great attitudes and confidence in getting my problems fixed for me. I would recommend National Debt Relief to anyone with debt problems.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    I have had a great experience so far. I don't hear from them much and don't know if anyone else has settled but they have been pretty helpful. They seem pretty helpful and always answer my question when I have one.

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    Staff

    Reviewed June 6, 2017

    It simply works better when you have a team dedicated to assisting with common goals, time targets, and credit-rating-improvements. Thank you! Your efforts are so much appreciated! It has taken some time to accomplish what we set out to do, but it's just as you said it would be!

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    Reviewed June 6, 2017

    I am fairly impressed so far with my experience. I am halfway to financial freedom with my credit card debt & have learned valuable lessons along the way. I understand where my financial emphasis should be placed. Once I am done with the program, I will carefully allocate the excess money to develop a saving plan and emergency fund.

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    Customer Service

    Reviewed June 6, 2017

    I have been with NDR for a little over a year and so far I have nothing but a positive experience. They have worked with my creditors and have made many payments to get my creditors paid off. The phone calls have stopped and just recently they offered me a low interest loan through a partner to go paying my creditors off in full and graduate from the program and have a lower monthly payment than what I started with. The customer service has been great. Everything has gone smoothly. Would definitely recommend.

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    Reviewed June 6, 2017

    I am very pleased with how professionally National Debt Relief has been toward assisting me with debt relief. I have already been able to reduce a substantial portion of my debt with National Debt Relief's assistance. Thank you for helping me become debt free!

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    Reviewed June 6, 2017

    Unfortunately, I have had to use different forms of credit recovery over the many years of my life. This company, National Debt Relief, has been by far the best company I've ever had the opportunity to work with. The monthly schedule and budget that will help me lower my debt by thousands of dollars has greatly improved my peace of mind! I have been a National Debt Relief customer for approximately two years and I am glad to say that four out of my seven creditors that I've applied for with them have been paid off which means I have three more to go and they should be paid off by the end of this year. It only took roughly 3 1/2 years to pay off seven debt issues with National Debt Relief. I am grateful for the opportunity but they're giving me just start over with credit recovery.

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    Customer Service

    Reviewed June 6, 2017

    Was an eye opening experience. There is really somebody out there to help and I'm glad I chose N.D.R. They gave me a less stressful way of paying my bill and were always there for any question or concerns. Just a phone call away. Thank You So Much.

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    Reviewed June 6, 2017

    Thanks, I only hope for my last payment. Everything went smooth. Kept me updated on e-mails. Let me know throughout on my progress. I am going to avoid credit cards in the future. Only for emergencies. Things could go wrong and I want to avoid that in my life. Thanks again.

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    Staff

    Reviewed June 6, 2017

    Absolute best decision I've made, debt free in 2 1/2 years! Very nice people, informative & knowledgeable. Would have never been able to do it myself. I have already recommended to friends! WONDERFUL feeling. Thank you for all of your help.

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    Reviewed June 6, 2017

    The company has helped reduce my debt at a very high payment to the company. It has been a struggle for me to be able to make my normal payments, aside for the bills they are helping with. I wish that the company would post remaining balances on the loans so I could see how much is remaining to pay on those loans.

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    Customer ServiceTransparency

    Reviewed June 6, 2017

    Unsure if it's working for me - I have hardly any contact with them. Not much communication. However they do take out their large fees often. I guess I misunderstood. I thought they took out fees after debt was settled but there are monthly withdrawals I was recently told.

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    Customer ServiceProcess

    Reviewed June 6, 2017

    Great experience. Good customer service always helpful. With your help we are debt free. Easy payment plans available. Would highly recommend. Keep you well informed through the whole process. Thank you for working with all the companies to reach a settlement offer. Some of them were hard to work with but they never stopped trying to get them to settle the debt. Keep up the good work.

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    Customer ServiceStaffTransparency

    Reviewed June 6, 2017

    We were so grateful to have help climbing out of debt right when we needed it the most. I was impressed with how kind the customer service representatives were. They made me feel like it was all going to work out, and it did! It was always easy to get information from the company. However I don't feel we received regular updates. E-mail statements each month would have been great. Otherwise, I am extremely happy with the service!

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    Customer ServiceProcess

    Reviewed June 6, 2017

    When I called National Debt Relief I was a little skeptical. I was in pretty dire straits - I had almost 10k in debt, I was constantly getting letters from consolidators and it was stressing me out so badly. I didn't feel like I would ever be able to pay off my debts. I was so ashamed of the situation I was in because I was the one who got me there - I was in a living situation that I couldn't afford, and the balances were piling up. Finally I moved and I had come into some money and tried paying off my debts, and somehow it seemed like it didn't even put a dent in it. I decided something needed to be done. When I called, they made it so easy and understandable of the process and what was needed of me. Any questions I had were answered and it was really helpful that I was enrolled that day, and most was done electronically (I hate being on the phone!).

    I am a year into the program and I can finally see the light at the end of the tunnel. I should even be able to pay off the debt in less than the 26 months they gave me. To be able to say I actually have a savings account and in a year I will be debt free is amazing. I never thought that was even remotely possible if you had asked me a year ago. Every time I get a call from NDR I am actually excited because that just means I am that much closer to being debt free. To see all the money I have saved and the money that I would have been spending only being able to afford minimum payments blows my mind. I have even recommended my cousin to do it because after the results I've gotten, I'm so mad at myself that I didn't call sooner!

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    Customer ServiceStaffTransparency

    Reviewed June 6, 2017

    Customer service focus and always there to help out to any part all throughout the whole program. Provided clear and complete details when it comes to making everything be fully understood on a client view. This is highly recommendable to all that needs financial freedom. Keep up the good work and thank you for all your hard work.

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    Staff

    Reviewed June 6, 2017

    I love NDR, they took all pressure off me regarding my debts; I am no longer being harassed by creditors. They are super great!!! I can't believe the credit card companies are still offering me cards. I won't be getting into that racket again.

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    Reviewed June 6, 2017

    I am very please with the service that I have gotten and still get from the National Debt Relief family. I will recommend their services to all my friends and family that might have money problems like I did. To the family at National Debt Relief, thank you very much.

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    Reviewed June 6, 2017

    I could use information on how to communicate to credit bureau that I wasn't delinquent on payments but affiliated with National Debt Relief to improve credit score. Also any other recommendations on improving my credit score. What steps should I take when I near completing paying off all the creditors to improve my credit score.

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    Staff

    Reviewed June 6, 2017

    Everyone from my first contact to the last contact was very professional and courteous. National Debt Relief made a very unhappy situation comfortable and doable. I am now out of debt and thank everyone for their great work, kindness and integrity. I highly recommend National Debt Relief.

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    Staff

    Reviewed June 6, 2017

    Excellent service, I would recommend National Debt Relief to anyone that has debt. My credit score is going up :) and that makes me very happy. They helped me so much when I took a cut in pay. Thank you so much, you're a life saver.

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    Staff

    Reviewed June 6, 2017

    I was very pleased with National Debt Relief. My debt was handled in a very timely manner. Whenever I had any questions I was answered courteously and accurately. It didn't matter how often I called- I was answered knowledgeably and professionally. I am so happy that my debt has been resolved.

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    Reviewed June 6, 2017

    I don't know what we would have done without National Debt Relief. After being sick for 8 years with numerous hospital visits, we were swimming in debt. National Debt Relief helped us set up a plan and never ever made us feel like we had done something wrong. In a little over 2 years, we will be debt free. Thank you so much, National Debt Relief.

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    Reviewed June 6, 2017

    I'm very happy I called National Debt Relief to help me pay off my 4 credit card debt. They still working on it but I'm confident they will get there to finish helping with the of my 3 credit card. Thanks National Debt Relief.

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    Reviewed June 6, 2017

    I was really drowning in debt, struggling to make payments. National Debt Relief has helped me manage my payments to my collectors in a very professional manner. I didn't have to speak to my debtors, NDR did everything. NDR negotiated payment terms with my creditors and I'm on my way to a simpler life.

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    Reviewed June 6, 2017

    It feels like it has taken forever, but happy to say 12 more payments and I am DONE! The only thing is that they keep asking me to increase the amount of the payment. If I had it I would! They were nice to not take a payment when my car broke down and I had to pay to fix it. They are good overall, I just wish they would not do a payment every month, and just do a payment every 2 or 3 months like they did for the first card I paid off. I would like to know about all these fees I'm paying, that is confusing. I feel like they are taking money they shouldn't be sometimes. I just want to get this over and done. I will never do this again.

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    Customer ServiceStaffProcess

    Reviewed June 6, 2017

    National Debt Relief has been extremely helpful in reducing my debt incurred due to a divorce. Their customer service is always helpful and responsive to my questions. So far I've been very happy with the program and plan to continue using it until my debt has been paid off.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Excellent, proactive, communicative, knowledgeable, strategic, great customer service. Excellent overall experience from start. Looking forward to closing out my account by August 2017. Great experience. Have recommended National Debt Relief to several people to date. Again, great company, great service.

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    Customer ServiceTransparency

    Reviewed June 6, 2017

    Very clear and precise, no hidden agendas, inspiring trust with an excellent outcome. So far all that had been explained to me in the initial phone call has been in compliance and fulfilled along with all positive results. I am very satisfied with this service and all departments involved.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    They're not bad. They are in the process of settling 6 of our accounts. My main issue is that they don't update you on progress with the companies that they haven't reached a settlement amount with. Like, if a company says they aren't going to work with us, let us know so we can contact that company directly and see if there is something we can get figured out. It's just frustrating. The only time we get any kind of information is if we reach out to them. Currently 2 of our 6 debts are being settled but we haven't gotten any information on the 4 that are just sitting out there.

    I understand it is a slow process and I don't mind the amount of time it takes to get the debts settled (I mean, they're only getting so much money from us each month to pay the debt with). I would just like... I don't know, maybe monthly updates? It doesn't even have to be a call. Just an e-mail letting us know if they have had conversations with any other companies. If they were better at communicating what's happening, I would probably give them 4 stars.

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    Reviewed June 6, 2017

    I could not be happier with National Debt Relief. Their customer service is excellent, and they strike fantastic deals with creditors that save you big bucks! Their executives are knowledgeable, and offer up good strategies. And they know how to deal with pesky creditors.

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    Reviewed June 6, 2017

    They are easy and friendly to work with. Very prompt in responding to questions you have for them and them updating you on offers and settlements. Not pushy when more money is required to complete settlements. It is nice if you want or can send more money to settle quicker.

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    Reviewed June 6, 2017

    I am very pleased with the results thus far. It is comforting to know that someone of your expertise is taking care of my debts to the eventual completion. I feel a great burden gradually being lifted. I look forward to its completion. Thank you.

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    Reviewed June 6, 2017

    I have finally graduated from the program! They are great at negotiating your individual accounts and they're always so friendly and are willing to help. Ex: if a creditor is harassing you they want to know! I believe I started in the program in 2013 or 2014 and it's been a great experience. You can easily call and someone is able to get on the phone with you right away and if that person cannot help answer your question they find someone that can. I have referred people to this company, it's been overall a great experience and I'm now debt free!

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    Reviewed June 6, 2017

    It works. I started the program at the beginning of 2015, and I will have nearly $40,000 in credit card debt resolved in four years or less for around $30,000 total cost. 5 out of my 6 creditors are currently resolved, and National Debt Relief will negotiate with the final creditor when there is enough in my escrow account to work with. I have not had to speak with any of my creditors, since NDR does all the negotiating. Their customer service is wonderful and very responsive. They pay themselves well out of fees from the settlements, but I will still be paying considerably less than I otherwise would have. My credit score took a hit when I closed all of my accounts and stopped paying the cards, but it started climbing again as soon as the accounts began to be marked "resolved". It is a decision I will never regret.

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    Reviewed June 6, 2017

    I am very pleased with the service I have received. Love the online portal. It is user friendly. Customer service has also been very helpful when any problems arise. Service is prompt. I would definitely recommend to a friend or family in the future.

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    Reviewed June 6, 2017

    Making the decision to work with debt relief services is difficult, but words cannot express how happy I am that I did this. My debt was unmanageable and no matter how many jobs I worked or how much money I was making, I couldn't get ahead and make any progress. My debt was cut in half with this program and now that I am debt free, my credit score has improved that maybe owning a home one day isn't out of the question. The customer service was fantastic and I never didn't know where I stood in the program. The goals are very realistic and my monthly deposit was less than what I was paying all creditors each month, making it manageable.

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    Reviewed June 6, 2017

    They should tell you upfront that they will pull accounts that are way older than 7 years old to pay off, as well as current ones. This opens up new negative reports! They will pay off the smaller balances first, which will continue to drive down your credit score. I am only halfway in, so in the next year I expect big things from NDR! I will report as necessary!

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    Reviewed June 6, 2017

    Going to NDR was the best decision I have ever made regarding my financial situation. They really are customer focused and helped me to get out of a financial burden loop that almost ruined my life. The payment plan they set up and negotiated with all my creditors were very easy and affordable on my part based on my income. Thank you very much. Now I am back on track to a better financial status for the future.

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    Reviewed June 6, 2017

    The only thing I dislike about this program is that some of the credit card bills go months or even years before getting paid at all. It kills your credit. I was on a debt management program before, and the creditors got paid something every month, even if it was a small amount. National Debt Relief has to allow a certain amount of money to accumulate before they will even attempt to negotiate. I did not realize this when I signed up for the program.

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    Reviewed June 6, 2017

    Happy that I am taking steps to clear my debt. However, when I signed I was told that a rep would follow up with me regularly. I have only spoken to them once when I didn't call first. I would appreciate more contact. All show settlement amts but I have only agreed & been spoken to about 1.

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    Reviewed June 6, 2017

    National Debt Relief has always been available to answer any questions or difficulties that I have. I received information both online and also on paper. All of the folks I spoke to were courteous and helpful. Any contacts from Credit Card companies were referred to the Service, so I did not have to deal with them.

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    Reviewed June 6, 2017

    My experience with National Debt Relief was all I hoped it would be. Very professional, explained everything paragraph by paragraph. On my way to being debt free within 3 years. Very friendly people to work with. I would recommend this company to anyone that is covered in credit card debt. They will help you on your way to being debt free. If you have questions they are only a phone call away.

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    Reviewed June 6, 2017

    National Debt Relief saved me! I was in a bind after unexpected medical issues over the past few years, thankfully NDR was able to help and get me out of my debt. Now my credit is finally getting better! This was a really simple process and everyone at NDR has been great to work with!

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    Reviewed June 6, 2017

    Found National Debt Relief on the internet and was very happy I did. Everyone I've talked to over the past couple years has been fantastic and very helpful. Love the option of either speaking with a human or emailing. Great experience and I recommended the company to my hubby who is using them now. :)

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    Reviewed June 6, 2017

    National Debt Relief gave me my life back. After my wife lost her job and we couldn't pay the bills anymore the debt began to pile up and up. The customer service is impeccable. They really care about their clients and I don't know where I would be without them. Thank you National Debt Relief.

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    Reviewed June 6, 2017

    National Debt Relief has been such a life saver for me. Everyone I have spoken to has been courteous, kind, and knowledgeable. I appreciate that the person who answers my phone call is the person who resolves my issue and I don't get transferred multiple times. I would definitely recommend NDR to anyone!

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    Reviewed June 6, 2017

    National Debt Relief (NDR) has helped me tremendously. One of my credit cards, that I owed a little more than $10,000, was negotiated down, so that only 30% of that $10,000 needed to be paid back. With NDR's help, I'm looking to be credit card debt free within 18 months (or less). Thank you NDR!

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    Reviewed June 6, 2017

    What can I say? I'm saving thousands and I know when I'm paying it off. Thanks. I will recommend National Debt Relief to anybody that is tired of paying the minimum payments every month, forever. Thanks again. I probably need to do it again after this one is done, not as bad.

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    Staff

    Reviewed June 6, 2017

    Everyone I have spoken to keeps you well informed and National Debt Relief lets you pick a start date. They help saved our home. We are working on becoming debt free and we are. My wife and I are very happy National Debt Relief has help us. You really can't go wrong with using this company. Thank you to all members of National Debt Relief.

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    Reviewed June 6, 2017

    My experience with National Debt Relief was very good. They were very professional and very responsive to my requests/inquiries. They always followed up with emails too. Thank you for a job well done. My life is greatly improved due to your expertise.

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    Reviewed June 6, 2017

    Just let my debt get out of control and working to change it. Want to raise my credit score and just make my credibility a lot better. National Debt has helped me do this. I have seen my credit score rise and it has made me feel better about my situation.

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    Transparency

    Reviewed June 6, 2017

    They explained to me what is going on with my account so that I understand. They answered all my questions so I can know what they are doing with my account. I'm really pleased with the progress that I've made in getting rid of my debt.

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    Staff

    Reviewed June 6, 2017

    The staff were very efficient and updated me periodically on my account. Would definitely recommend them. They gave me guidelines and offered me suggestions to increase my credit score. I had researched other companies too. Definitely recommend them and would use them again.

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    Reviewed June 6, 2017

    I enjoy having peace of mind knowing that I am paying off my debt in a timely matter. NDR keeps me apprised of any changes and are always willing to talk to me when I need to ask questions, or express concerns. The website and financial reporting is easy to maneuver, I always know where I stand.

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    Reviewed June 6, 2017

    I have recommended National Debt Relief to several people. The process was painless and easy and fulfilled my needs. I would highly recommend National Debt Relief to anyone. Thank you for all your help during a very trying time. You were truly a God send.

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    Reviewed June 6, 2017

    So glad I discovered NDR. This has been the easiest and most convenient way to get out of debt. Wish I would have known about this company years ago. When unplanned life circumstances cause bills to pile up I recommend this company. I knew people who filed bankruptcy because they didn't know about this company. So glad my family has the chance to learn from our past circumstances so we can be debt free. Highly recommend NDR.

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    StaffProcess

    Reviewed June 6, 2017

    All in all, I am happy that I joined this credit program. Their customer representatives are always very helpful and courteous. So far, they settled with one of my creditors, and I just have one more to go. The only downfall with joining this, and any other credit relief program for that matter, is that the time it takes to settle one's debt takes a bit too long. I wish that there was a way to shorten the time duration! Other than that, I've had no problems or issues so far.

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    Reviewed June 6, 2017

    Debt Relief program has saved us a lot of money overall. The customer service is excellent. I would encourage people that find themselves in our situation to enroll in this program. It's been a big relief in our family situation. Wonderful people.

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    Reviewed June 6, 2017

    They were able to help me with several creditors. I have almost paid off one creditor and working on the last three. I wish I had called them sooner but it's a great program. I am learning to be careful with spending and paying my debts off sooner.

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    Reviewed June 6, 2017

    I was a dummy when I was younger and wracked up my debt without thinking. National Debt Relief was referred to me by a friend and since the first time I spoke with them about two years ago, I have never felt anything other than understanding, no judgment, and kindness toward my situation. Even times when I have requested to skip a payment when I was struggling was always met with an understanding that things happen and I was treated with such respect. All settlements were met with clear communication to me and I never felt in the dark about what was going on. Thanks to National Debt I am that much closer to being debt free and I truly couldn't have done it without them.

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    Staff

    Reviewed June 6, 2017

    It was so quick and easy. Best decision I've made in regards to getting me back on track financially. Everyone I spoke to was always friendly and knowledgeable and I never felt judged. I would definitely recommend to a friend in need. Changed my life for the better.

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    Reviewed June 6, 2017

    Following my Father's sudden death in June 2016 I was in a most desperate financial situation. Forced to resign from my teaching position in order to care for my disabled Mother, I was stuck with overwhelming credit card payments and a vehicle lease payment. Upon speaking with a representative from NDR I was provided with the hope that my financial distress may eventually be tempered. Beginning 12 months ago, my $10,000 in credit card debt has now been reduced to $5,600!

    The people of NDR are genuine, and they are clear and concise throughout your enrollment in the debt reduction program. They understand that during the Great Recession in 2007-2008 many people were forced to use multiple credit cards in order to keep food on the table. At the same time they are able to sympathize in the fact that these credit card conglomerates were charging a 25% interest rate at a time when people were truly suffering. Please, please, contact NDR if you wish to reduce your overall credit card debt by 50%.

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    Reviewed June 6, 2017

    I have been enrolled in NDR for 3 years in October & have no regrets. They are always pleasant to speak to whenever I call or they call me. Their fees are reasonable and they get you out of debt within a very reasonable time. I look forward to being debt free in a few months thanks to NDR.

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    Reviewed June 6, 2017

    I would urge anyone that is overwhelmed with credit card debt (usually due to the high rate of interest they charge) to contact National Debt Relief to help you work out a plan to get out of debt. Any of the representatives that I worked with were patient and very helpful. I am in my 70s and a widow. They helped me get peace of mind in getting my debts reduced and took a big load off my shoulders. I owe National Debt Relief a huge thank you.

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    Staff

    Reviewed June 6, 2017

    This has been a much better alternative to bankruptcy. They are very professional, and keep you informed of the progress along the way. I highly recommend them if you have too many credit cards and too much debt. They negotiate with your creditors to get the best available payoff.

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    Reviewed June 6, 2017

    So far so good with Nat'l Debt. I am informed by email and phone when an offer from a creditor needs to be approved by me. The customers service representatives are very friendly and helpful, both when they call clients or if a client calls in for information or questions. Fees seem fairly reasonable.

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    Reviewed June 6, 2017

    I highly recommend this company. If you are in debt and seriously want out, this is a great way to go. They create a realistic plan to get you out of debt. Their customer service is excellent, especially if there is a curve ball and you need to adjust your payment schedule.

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    Reviewed June 6, 2017

    We have been signed up for months now and have only see 1 account (it was a major account) closed out. Would be interested to see more action on the other accounts. I understand that it is controlled by the amount of monies that we have paid up to this date but we have seen no further action at this time.

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    Reviewed June 6, 2017

    Was in a bad spot financially and found these guys listed on a Better Business Bureau website. They had great reviews for their service so I decided to look into it and call. I am thrilled that I made that phone call. I'm getting out of debt years sooner because of them. Highly recommend to anyone who wants to get out of debt and start fresh!

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    Reviewed June 6, 2017

    When I enrolled into National Debt Relief, I was reluctant and frustrated with my debt overall. Every month, NDR have made my life much less stressful. Their customer service is excellent and professional. I am very happy and would recommend to anyone!

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    Reviewed June 6, 2017

    National Debt Relief has been a financial lifesaver! I appreciate the care and concern they have had for my financial affairs and they have always been extremely professional! My financial problems are not over, however, I feel much more confident and secure knowing I have chosen National Debt Relief for my financial affairs. Thank you NDR!

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    Reviewed June 6, 2017

    My experience with National Debt Relief was a very positive one. The staff was very friendly, helpful and informative during the whole process. They were there for me at time in my life when I thought I had no way out of the mountain of debt upon me. However they made it their job to help me through on my path to financial freedom and now I am happy to say that I am beginning to see the light at the end of the tunnel that tells me that there is hope. I would refer anyone to National Debt Relief that is looking for a way out of debt and back on track to financial freedom... Thanks again!

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    Reviewed June 6, 2017

    Every member of NDR that I have had the pleasure of interacting with have been very patient and understanding with me. They always answer all of my questions in a knowledgeable manner and always in a way I can understand. Also I am forever recommending NDR to family and friends.

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    Reviewed June 6, 2017

    I was skeptical at a time things were a little tight, National Debt Relief took the worry away and in less than 2 years I was debt free with an increasing credit score. I am grateful for their customer service. They keep posted along the steps, giving that feeling that you matter and they are fighting creditors to put you back on track.

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    Reviewed June 6, 2017

    The customer service, friendly attitudes, professionalism and resolution of debts has been outstanding! The fees are higher than what I would like to pay, but I am pleased with the quick resolution of my debts. Also, initial contact to creditors would be helpful.

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    Reviewed June 6, 2017

    They have helped me breathe again. Paying bills off at a great speed, that would have taking me forever. Getting out of debt that I didn't even do. Helping to notify me if something else shows up on our credit reports. Thank you.

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    StaffProcess

    Reviewed June 6, 2017

    I have never had major debt problems and didn't know where to turn. When my husband was out of work for 9 months with no income, we accrued a good amount of debt. When your debt to income ratio is too high, nobody wants to help you, even banks. The National Debt Relief program accepted me as a client and it was a stressful situation but they made it easy. They are very professional and helpful all the way. I highly recommend them if you need help.

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    Reviewed June 6, 2017

    National Debt Relief, gave me hope again. I was lost and didn't know if I could settle any of my debt. I enrolled into the program in September. Here I am in June and they are working on already my third settlement. Such a great company. I would recommend them to anyone who is struggling.

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    Staff

    Reviewed June 6, 2017

    NDR is by far the absolute best company I have ever been in contact with. From the start of my debt free journey up until the very last day, they were incredible! They helped me and guided every step of the way and we always in touch with me with any changes that were made or needed to made to my account. Thank you thank you thank you!

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    Reviewed June 6, 2017

    I had a very positive experience with National Debt Relief. They were very clear with the explanation of the program, were very good at communicating with me, and were extremely helpful when I had questions or concerns. I would gladly recommend National Debt Relief to anyone who is looking to eliminate their debt.

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    Reviewed June 6, 2017

    I was very far in credit card debt due to an emergency circumstance, and seriously did not know how I was going to get out. My credit was almost perfect too!!! But NDR really helped me get out. Saved me thousands of dollars. The customer service team is understanding, knowledgeable & always answered all my questions and were very helpful. I recommend NDR to everyone in serious debt.

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    Reviewed June 6, 2017

    Having used a similar much more user friendly program in my younger days, I never thought I'd find myself here again until I lost my job. After just seeking info, NDR called, called, emailed and called and we finally signed up. The constant collection calls have continued, attorney's letters and no mention of any progress toward being debt free as a light at the end of the tunnel. My wife and I are extremely disappointed but continue to participate since we are vested in this program. I would not recommend NDR unless something changes.

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    Reviewed June 6, 2017

    At first I was unsure of the process and if the job could get done. After communicating with the team member explained everything to me I'm at the end of the program. I'm pleased with the outcome of the program and hope I don't get myself back into a situation like this again.

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    Reviewed June 6, 2017

    Last time I was contacted by NDR to switch my payment date was such a pleasure. This gentleman took the time to contact other departments to make sure my problem situation was solved. Then I was called later on in the week to make sure nothing came out of my account. Great customer service! Thank you!

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    Reviewed June 6, 2017

    When I first started with National Debt Relief, I thought I was never going to reach my goal of being debt free. I started with them in March of 2015. I made my last payment in the end of May of 2017. In my opinion, National Debt relief is here to help us get to our goal. It's us as a customer who have to be dedicated in wanting to become Debt Free. I'm 100% satisfied with the service they have provided me with...

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    Reviewed June 6, 2017

    Becoming in debt, admitting the debt & then taking steps to eliminating the debt is a very stressful process. My representative at Nat'l Debt Relief (NDR) was extremely kind, knowledgeable and professional and made me feel comfortable and at ease. NDR is a legitimate organization truly concerned with removing the immobilizing debt from your life. Each person I spoke with was honest and transparent. I had no questions unanswered at the end of each communication. I now look forward to a hopefully positive resolution by the end of the program!

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    Staff

    Reviewed June 6, 2017

    Excellent business partners! Working together is key. No matter how long it takes to reach the end of the tunnel, it is the nature of the business and I'm grateful for the opportunity. Not all situation will be the same. Being able to flex agreements is going to help retain customers for the future.

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    Reviewed June 6, 2017

    So far everything has gone well, however I have not been getting updates on all my account transactions. I would like more open communication about where my payments are going every month. It makes it easier to understand when there is open communication.

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    Reviewed June 6, 2017

    I did a lot of research on various debt collection companies and National Debt Relief was always in the top 3. Based on my research I had a lot of questions. I was never rushed or pressured. All my questions were answered. They were honest about credit impacts and the possibility of companies trying to take me to court and what they could do to help me with that should it happen. I had personal shame and fear in calling but never felt shamed by them. Every person I have spoken with has been really friendly, knowledgeable and follows through. I've read complaints from others about the fees of their service. Nothing's free. Of course there are fees. The people doing the work for you need to get paid. Even with their fees, I still got debt relief, lower payments and paid back less than I would have doing it on my own. One payment, one place, that I can afford, and no more harassing phone calls. It's worth it.

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    Reviewed June 6, 2017

    Couldn't have asked for a smoother experience. I would recommend this company to anyone that is in a bad financial situation involving debt. Very knowledgeable staff. Very friendly staff. Saved me many years of paying off my credit card debt. Thank you.

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    Reviewed June 6, 2017

    I am extremely pleased with the service that I receive from National Debt Relief. They are always responsive and attentive to my needs are questions. I thoroughly enjoy service like this. I would definitely recommend them to my friends. I researched them before I contacted them. The reviews are true.

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    Reviewed June 6, 2017

    I was told that this would be done in 2 years max before I enrolled and when I called back they say well maybe 2 but it could be more and that they do not know. I went with debt relief based on that fact and now it's another year with them collecting a percentage for another year when I could have handled this on my own and not had to pay debt relief. Very frustrating being told something before you sign up and then once you sign up you are told something different.

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    Reviewed June 6, 2017

    I had a great experience dealing with National Debt Relief. They were Available to answer questions or help when I needed to change payment dates for any reason. They were helpful and respectful during the embarrassing process. I would recommend them to other struggling and have referred family members who needs help with their debt.

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    Reviewed June 6, 2017

    All that was explained to me about the program was accurate and the company has followed through the past year I have been a member. I would recommend the company to family, friends, and coworkers. I will glad when my credit cards will be paid off and I will closer to being out of debt.

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    Reviewed June 6, 2017

    Perfect work ethic and value to a client. Paper file are well detailed and delivered with through filing. I recommend this agency to anyone looking for a relief in finding the right debt consolidation program. It really commits to saving and adding a new overdue account.

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    Reviewed June 6, 2017

    I was drowning in credit card debt and was only able to afford the minimum payments. After reading reviews online about NDR I figured why not give them a shot. I am SO happy I pulled the trigger and had them settle out 8 accounts, totaling around $15,600+, with interest rates over 25% and with NDR I only had to pay around $11,400 over 3 years with no interest. I would of been paying WAY more over MANY years with interest if I didn't go this route. The debt is gone. My credit score is already near 700. If you can, it always helps to have one or more open, good standing accounts while you do this, so your score can keep going up while the others are settled out. I kept my Jeep payment, a Kay card, and Walmart card open in my name. Thank you NDR!! (I am a real person, not paid my NDR, just want to spread the good word!)

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    Reviewed June 6, 2017

    All the people I have dealt with offer professional and responsive service. Good advice and support when I have questions. Wish that it would go faster, but that is limited to my deposits. Nothing that National Debt Relief has done. I really like the new client portal and the ability to approve a settlement via email!

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    Reviewed June 6, 2017

    I am very happy with NDR. They have done exactly what they told me they would do. I've been with them for over a year and am almost debt free. I never had to deal with one creditor or stressed out from debt collectors. They took care of everything. It saved me $700 a month in credit card payments and they are almost all paid off. It would have taken me 10 years or more to pay off all my debt. So thank you National Debt Relief for saving my life.

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    Reviewed June 6, 2017

    My wife and I racked up a lot of debt from medical expenses, two "lemon" vehicles, and, of course, some bad money management. We found ourselves staring down the barrel of almost $30,000 in debt, and the monthly payments were making our income unlivable. On a whim, I called NDR and described my situation. I agreed to let them reconcile my debt, and it turned out to be an incredible decision. They have managed to not only communicate with my creditors and my family professionally and fully but to negotiate settlement terms at about HALF what I owed. HALF! They saved me thousands of dollars and allowed me the financial liberty to regain stable footing financially.

    Full disclosure, my credit has been hurt by the process, but not nearly as much as declaring bankruptcy would have. It didn't affect my security clearance, and because I went forward with a statement of burden describing the reasons why I couldn't keep up as well as my desire to make good faith payments and resolve my debt professionally, I have not been kept from getting needed contracts to secure basic necessities like housing, cell service, internet and utilities. I'm very grateful to NDR for being the rescue we needed, and I would do it all over again, with less hesitation next time.

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    Reviewed June 6, 2017

    Unforeseen circumstances put me in position where it would take me over 10+ years to pay off all my creditors. I turned to National Debt Relief and within a year and a half I have paid off over 50% of my creditors at a fraction of what it was.

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    Customer Service

    Reviewed June 6, 2017

    Last time I requested a skip payment, more than week's time before the withdrawal, the payment was not skipped. After contacting National Debt Relief of this error, and I was required to send an email requesting the return. This, I felt was an inconvenience. If my request was ahead of the withdrawal as required by National Debt Relief, there should have been no mistakes made.

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    Customer Service

    Reviewed June 6, 2017

    National Debt Relief has provided me with excellent customer service. They answer all of my questions and they are helping reduce all of my debts. If anyone is in any type of debt I would recommend them to give National Debt Relief a call. I am pretty sure they can help with any of your debts like they're doing for me!

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Absolutely incredible to work with. I couldn't have become debt free without their help. I cannot begin to thank them enough. Excellent customer service and online portal. The phone calls and letters stopped and they handled everything. I would recommend this to anyone struggling with debt. THANK YOU. THANK YOU. THANK YOU!

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Very helpful, fast, great customer service. When you call and have a problem they try to help you as fast as they can. If something new comes up, they inform you by calling then emailing. At the end of a conversation they are always ask if there is anything else they can help.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    National Debt Relief helped me get my debt paid off in a little over 18 months!!! They were always very helpful and friendly if I called with a question. My credit was not affected too badly...and it's already back up almost to where it was before.

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    Customer Service

    Reviewed June 6, 2017

    I found the experience to be relatively easy. Once I had supplied all the required info, things were quickly in hand. I had excellent advice on discouraging phone calls from creditors. I find the whole thing to be a peace-of-mind experience. I wouldn't do it again--because I won't have any credit cards again! I did learn a lesson, I did!

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    Staff

    Reviewed June 6, 2017

    I have been a client of Debt Relief for two years now. It brought me such relief and peace to know I could pay off my debt. The service is superior and I am contacted on a regular basis when something changes. I have been more that pleased with the job they have done for me and would recommend them highly.

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    Transparency

    Reviewed June 6, 2017

    Everything was explained well and in detail. Everytime I talked to someone, everything was explained in words that was very understanding and very fast responses to any question that I had. The whole experience was very pleasing. I would highly recommend using this company for anyone to use.

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    Reviewed June 6, 2017

    My experience with National Debt Relief has been great. I am a few weeks away from settling my last 2 cc!!! I came into the program with a total of 4 I believe totaling to about 10 grand. In between jobs I was never going to pay them off. They answered all my questions in a timely manner. Always gave me copies of my paperwork, made me aware of any changes. Also made everything very reasonable and a stress free move.

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    Customer ServiceTransparency

    Reviewed June 6, 2017

    Very difficult to maintain good info with a piss poor website. Many times I do not have the time to call during business hours to get info that I want. I have no real clue where I am in my pay off conundrum. Website needs cleaning up and more up to date info on accounts.

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    StaffProcess

    Reviewed June 6, 2017

    Love working with the manager Coasta. He is fast and efficient. Don't like that the process takes years and you must go delinquent and ruin your credit in the meantime. Overall would recommend to family or friends though. I appreciate being able to pay it off in smaller chunks instead of all at once.

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    Reviewed June 6, 2017

    We have had great experience with this company. They have reduced our debt by a lot and it gets better every month. They are very proficient and cooperate when it comes to delaying any payments by a day or 2. Love this company.??

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    Staff

    Reviewed June 6, 2017

    I was terrified going into this. But my rep was VERY patient as I spent several days asking questions. I went through with it, and 30 months later, my credit card debt is gone, and I'm getting my credit back on track. I'm very glad I did it.

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    Staff

    Reviewed June 6, 2017

    Mr. ** was very helpful and professional, I was very happy with all the value information he gave me and hopefully will use all his advices to take advantage and be debt free in the near future, once again thank you Mr. ** and national debt relief program.

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    Reviewed June 6, 2017

    The major documents about my agreement will not download so I have no copy of the main agreement and that's bothersome. I received and printed the other documents. I just need the long, main document. Could you try again to **?

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    Price

    Reviewed June 6, 2017

    I was a small residential developer/builder who got caught in a very bad cash flow position in the recession - having used consumer credit to start my business and as a working capital line. My experience with NDR was tremendously successful. They helped me pay off over $125k in debt, all at high rates, for somewhere near 50% of that owed, and extremely importantly without mounting additional interest. I would recommend them to anybody, anywhere, anytime - if they were affectively insolvent and facing extreme financial difficulty in the form of not being able to service their personal debt.

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    Staff

    Reviewed June 6, 2017

    Everyone is exceptionally helpful, and willing, not judgmental, just wanting to help. I have experience severe hardships in the last 2 years- literally life changing, and they have given me hope and I now see the light at the end. Plus no penalty to pay off early... Gotta love that! Off to a FREEDOM start.

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    StaffProcessTransparency

    Reviewed June 6, 2017

    I like how they made me feel comfortable with the decision, how clear everything was explained. The team is excellent and very knowledgeable on their job. I would recommend this program to many of my friends. The team was very patient with me, and calm. I didn't feel rushed or pressured in any way. Thank you.

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    StaffProcessTransparency

    Reviewed June 6, 2017

    Everyone was helpful and explained the process completely. Was treated with respect and everyone I dealt with seemed to have knowledge of my needs. The process seemed to take forever, but in reality it did not take long to start and complete the process. I do hope my future dealings will be handled as professional as it was in the beginning.

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    StaffProcessTransparency

    Reviewed June 6, 2017

    Enrollment into this program was successful and easy. Jo and Michael were very professional, courteous, and easy to talk to. This program was explained carefully and both made sure that we totally understood everything. It has been a pleasure to work with them as of this date.

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    Price

    Reviewed June 6, 2017

    So far the experience has been excellent. I look forward to having my debt reduced and cleared up in the next 4 years. Thank you for your assistance through this program that will enable me to make this happen in a timely and cost effective manner.

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    Transparency

    Reviewed June 6, 2017

    I was very nervous about this procedure but Christian ** made it very pleasant. I appreciate the way it was explained to me. This has taken my stress level down where I can handle it. Thank you National Debt Relief.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    Have a had a good experience so far! The customer service has been very helpful and made me feel comfortable joining the program. I looking forward to working with the team and finally get out of this burden of debt on my shoulders. The option of email is very helpful as well.

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    Staff

    Reviewed June 6, 2017

    Elizabeth, my NDR contact after I initially found & responded to the website, was very helpful and patiently answered the billion questions I had before I signed up for this program as I take it very seriously. I hope that everything will go as smoothly as I understand the process and the program. I will add reviews as I go through this experience.

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    Customer ServiceStaffTransparency

    Reviewed June 6, 2017

    The Agent I've spoken to was very well mannered and explained everything in details. I understood everything he was telling me and made me feel secure on how he would do his best to get me out of debt. He was very patient with me and took his time to make sure that I get the help I need. Great customer service.

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    Customer Service

    Reviewed June 6, 2017

    Should of made call sooner. So happy I finally did. Relieved to know a plan is in place to become debt free. Set up was easy and friendly. Follow-up done when said. Would recommend to anyone in my situation. Easy to enroll over phone and email. Looking forward to a better future.

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    Process

    Reviewed June 6, 2017

    This whole process has been easy and fast! I would and will recommend this service to anyone in the future who is struggling with debt! The relief my wife and I felt immediately is unbelievable. I look forward to meeting my goals with this company.

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    StaffTransparency

    Reviewed June 6, 2017

    Everyone helpful, pleasant, professional and willing to explain anything I didn't understand. Gave me a manageable payment that will be paid in 36 months. I can make extra payments without penalty. They have lawyers that will back me up free of charge if necessary.

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    Transparency

    Reviewed June 6, 2017

    Excellent care given to help me get out of debt. My debt was bad and they helped explain to me how to get out of it. Without the help it could've taken me a whole lifetime to pay everything off. However it's as short as only about four years which is much easier and relieves much stress from my life.

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    ProcessTransparency

    Reviewed June 6, 2017

    Very good program. I enjoy talking to them. They are very helpful and they explain everything thoroughly and was clear to me. I am very pleased with the outcome and I am looking forward to working with you guys. I need to be debt free in a few years. Thanks.

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    StaffTransparency

    Reviewed June 6, 2017

    Your team was very helpful in aiding me on the journey to get out of credit card debt. Vanessa ** was very knowledgeable, patient and very thorough. She walked me through each of the steps and explained all the details. She is a great asset to your team. Thanks.

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    StaffProcess

    Reviewed June 6, 2017

    Make the enrolling process easy to learn and understand. Very polite people and very understanding. Took no more than 30 minutes to complete the process. Look forward to seeing great results from them. Would recommend to friends and family that are struggling.

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    Customer ServiceStaff

    Reviewed June 6, 2017

    I’m in debt because of an event that took out all of my income and savings. I got with National Debt Relief and Isaiah was very, very helpful and got everything set up for me so things have been fine. I appreciated him. Though I don't hear from National Debt Relief very often, everybody has been very polite when I have heard from them or needed to call them. Working with National Debt Relief has not helped in any way with my credit score but it made it possible for me to pay my monthly bills which is something I needed to do.

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    Customer Service

    Reviewed June 6, 2017

    I was getting bogged by debt and trying to get out. I'd call National Debt Relief for updates and they would fill me in. Then, once an account was closed, I was contacted to approve it. But, I had a different idea of what National Debt Relief would do. I closed out because it was taking really long. I called the creditor directly and settled for the same amount without having to pay them. I didn't see the point anymore. It was an okay experience.

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    Customer ServicePriceProcess

    Reviewed June 6, 2017

    I did some online sleuthing and National Debt Relief had the most easily accessible online information. When I called, they were very helpful in explaining the process to me. I had tried one or two other companies and online, it was convoluted. They didn’t have a good breakdown of what they were going to charge me versus how they're going to work with me. National Debt Relief was the only one that I found that had a guarantee that said, “Whatever you sign up to pay, we guarantee you you're going to pay that much or less.”

    I'm two-thirds of the way through and I just have one card left. It's been a great process though it was a little bit slower than I expected. I expected they would talk to the credit card companies and make a deal and then I would pay that off slowly. However, they can't bargain with the credit card companies unless they have physical money to back it up. And so, that’s something that has to accrue and I didn't realize that. But beyond that, they're fine. They’ve been great about responding to stuff. Whenever I call, there's always somebody there so they can always look into my account and find out where things are standing or what they're doing. They're always good at notifying me if changes happen via email because I don’t always have time to answer the phone. They have the online portal so I can upload documents and that's very handy. It's very nice to have that kind of remote capability. It's been a good experience with NDR overall.

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    Staff

    Reviewed June 5, 2017

    Elizabeth ** was professional in every sense of the word. What a joy to work with! Her knowledge and punctuality were especially noteworthy. She never rushed or tried to crowd me into an early decision. Would recommend this institution to all based on her performance.

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    StaffTransparency

    Reviewed June 5, 2017

    Good service. I was very happy with the way that everyone explain all details. I hope all work as explained. After searching for best solution to my needs I was glad to find them with the best rating on the web. I extremely recommended to those who need it.

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    ProcessTransparency

    Reviewed June 5, 2017

    I have simply signed up for the program at this point so I do not yet have a success story. However, the process for beginning the program has been surprisingly easy. I was intimidated at first with so many vague reviews and horror stories but once I made the call for a consultation it all suddenly made sense. Any question I had was met with a clear answer even if the answer was "I'm not sure. Let me find out". I have received documents for everything involved. So far so good.

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    Customer ServiceStaff

    Reviewed June 5, 2017

    Sue is literally the MVP. Give her a raise or something. She made sure to keep tabs on me. We played phone tag because of my job, but made my hours work with hers. She is literally a godsend. Welcome call from the ** number can do some sprucing up. The guy sound dead and less engaged. The script was literally the only thing that made it seem bearable. I know it's going to be hard and then smooth sailing from there. Let's see how I feel by the end of this year.

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    Customer ServiceStaffTransparency

    Reviewed June 5, 2017

    Person that I spoke with was helpful in every way possible. Explained how the plan works and what your company does and what my responsibilities are. Takes a lot of pressure off me, knowing that I will not be called constantly demanding payment.

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    StaffProcessTransparency

    Reviewed June 5, 2017

    Friendly and understanding representatives. Rip help me be assured and relieved with the program. He explained every part of the program and answered my inquiries to take out my worries. I'm still about to start but I feel good about this and can't wait to have the program to be a success. I would likely to recommend it to my friends as this is a great solution for financial problems.

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    Customer ServiceStaff

    Reviewed June 5, 2017

    The first agent to contact me did not keep his appointment for scheduled calls which resulted in a delay in my enrolling. The delay has resulted in my being unable to stop the scheduled payment to Lending Club for the month of June. This will cause a financial hardship that could have been avoided if your representative had been better at doing his job. However, the second agent, Brian ** was very helpful and courteous.

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    Staff

    Reviewed June 5, 2017

    They were very friendly and understanding what was good and bad way to pay off my debt. I would recommend this company to everyone, who is in debt. When I had problem filling out the paperwork they told how many pages and how many times I would be signing my name. They also told me how to send it back to them.

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    Customer ServiceOnline & AppStaff

    Reviewed June 5, 2017

    Very easy to work with. Very informative. Helpful with a lot of attention to the client. The application was long but employees work well with client. They were very prompt on the telephone calls as they said they would. Awesome company to work with.

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    Staff

    Reviewed June 5, 2017

    Everything was simple and smooth. The adviser was very knowledgeable and easy to listen to. I was able to accurately make my decision based on the information that was given to me. Everything was fast concerning approval and very easy to feel comfortable with the terms.

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    StaffProcessTransparency

    Reviewed June 5, 2017

    I had a good experience with everyone I spoke with. The program was very well explained. I am reluctant to have my credit rating go down because I just improved it but I need to get out of debt in 2 years so I'm going to do it. Thanks for your help.

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    Reviewed June 5, 2017

    I enrolled with NDR believing that ALL my accounts would be addressed and that local creditors would be contacted and that I would not be harassed to pay the amount due to their acct. Not only my Credit Score is also taking a hit. NDR's Mr. ** tells me "not to worry" but local people "threatening to bring the Sheriff to get stuff out of my garage" tells me that NDR is taking my payment and???

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    StaffProcess

    Reviewed June 5, 2017

    My experience has been a very helpful one. The two people that I spoke with were very knowledgeable and helpful. They gave all the information that I needed to get started in the program. When we had it all set up they made sure that I understood all about the program.

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    StaffProcess

    Reviewed June 5, 2017

    Although I am only in the beginning stages of the program, it has been a relief to know I can get the help I need without having to endure all the frustrations that go along with credit problems. I am a widow and cannot keep up with the debt left behind after my husband passed. I appreciate the efforts being made by NDR and the assistance of the people helping me.

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    Customer ServiceStaffTransparency

    Reviewed June 5, 2017

    The service I received was excellent. It was very clear in explanation and very detailed. It was informative and reassuring. I believe this will benefit me and my credit. I don't believe I will have problems with this decision and even if I did the customer service representative would help me.

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    Reviewed June 5, 2017

    National Debt Relief has always been helpful. I had a lot of debt that I knew I couldn’t pay. I filled out something online and Allan from National Debt Relief called me and explained the program. I talked it over with my husband, we had a few questions, and he answered them all. We then decided to enroll in some programs and it’s gotten the creditors off my back.

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    Customer ServiceStaff

    Reviewed June 5, 2017

    I didn't want to file bankruptcy so I looked for something to assist me with my finances through Google search and found that National Debt Relief has the most reviews and they checked out with the BBB so I decided to go with them. I'm very impressed with everybody there because they settled more than half of my debt in under a year's time. Everybody's always very patient and helpful when I call, and no matter who answers they're very familiar with my case. They pull everything up and they're very thorough. They have a handle on it and that's important to me. I'm not just another number.

    Just a little caution though when they're sending out any type of correspondence to triple check with what was sent because it’s someone else's information. I let them know that I received it and they very quickly reached out to make sure the person got what they needed and shred everything. Other than that, they're on point. I'm very happy that I can monitor myself through their web portal. I don't have to always call in. Once it's set up, I can see the activity of what's going on. I was very impressed to see what I went in with the total debt amount and where I was at percentage wise with resolution. I've recommended them to a couple of people. Sometimes they were looking to file bankruptcy and I told them no. They really don't need to do that on this program. From what I've experienced in under a year, I just turned 50% of the debt around.

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    Reviewed June 4, 2017

    SO FAR EVERYTHING IS GOOD. MY ONLY PROBLEM IS I cannot get my power of Attorney to scan in my printer to send it back to you electronically. I am going to send by regular mail as soon as I get ready to mail in the morning.

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    Customer Service

    Reviewed June 4, 2017

    I have only been a member for a few weeks. So far everything is going ok. Called customer service a few times, told them what was going on with my accounts and they told me what I should do next. First time doing this so a little scary, but hopefully everything will go smooth, till debt free.

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    Customer ServiceStaffProcess

    Reviewed June 4, 2017

    I haven't reaped that full benefits of the program as of yet, due to being a new member. I anticipate that this will be a good experience. The customer service representatives really worked to answer my questions and to ensure that I thoroughly understood the process. I would highly recommend this services to friends and family.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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