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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    Page 285 Reviews 42375 - 42525
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 17, 2018

    Nathaniel ** was beyond helpful with the entire process. You can tell that he loves what he does and truly enjoys helping people. He is extremely knowledgeable and answered any questions I had with clear dialogue and patience. I already feel less stressed financially and look forward to communicating directly with Nathaniel during my debt relief process. "The solution is always more important than the problem!" Thank you again, for everything.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Jan. 17, 2018

    My experience was pretty easy and customer service is impeccable. I feel they explained things really well and got me set up with the best plan for myself and my family. My payments are lower than what I expected and are comfortable for us financially. I am really pleased with my experience.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Service is outstanding!!! National Debt Relief has helped me negotiate bills I would never be able to pay due to my financial situation. We have settled 2 accounts. I will recommend National Debt Relief to anyone who is in the same situation.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 17, 2018

    Very professional and patient, calm and reassuring! I was hesitant, but immediately set at ease. Everything was explained carefully and thoroughly in detail and all my questions were answered. It is a great relief to not have to worry about the oppressive burden of crushing debt. Thank you!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 17, 2018

    I love the service that was provided. All questions was answered and was explained clearly. I was able to make the welcome call quickly and the representative I had was able to help enroll very quickly. Overall if I had to give the representative a rating of 1-10 it would be a perfect 10. Very polite.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 17, 2018

    My representative was excellent. I am very pleased with the program, thus far, and I appreciate the thoroughness and transparency of the process. This has not been an easy decision for me to commit to, as I have never been in this position of debt before. Thank you for your non-judgment and understanding.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 17, 2018

    The agents take their time to explain the program and the requirements thoroughly. I didn't feel pressured to enroll. They get the information to me quickly and had a verifier call to ensure I was given the correct information. I look forward to being debt free soon.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    Mary Ann was very nice, helpful, and put at ease. Took the time and listened to me. The welcome call she was nice and neared with me. My car broke down and she waited why I talked to the guy. I am glad that I signed up. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    During this difficult time, the representatives were both friendly and helpful, making me feel at ease and confident with the whole process. I would recommend their help to my friends if they ever have need of their services. I can't thank you enough!

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    The agent I spoke to was nice, and informative. All of my questions were answered and I settled one of the accounts. This is my year to clear up my credit and National Debt Relief has something to do with this.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Alex was very informative and made the process so easy. Any questions I had he answered and I fully understood everything. My welcome package rep. was the great as well. He was super nice and anything I had questions or concerns about he answered. This was a very easy process, and I'm glad I'm working with them.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    They do a great job with the debts being taken care of and you get all the information upfront they are very good at their business!!! I would recommend them to my friends and family! They are a very good company to do business with!

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Extremely informative and very accommodating. Both representative provide excellent service. I feel confident about my credit rating now. National Debt Relief has given me the security in knowing that everything will be taken care of in a professional and prompt matter. I can finally be excited about my future! Thank you!

    Updated on 09/08/2018: National Debt Relief has done a great job, so far. They are settling with those overwhelming debts that I have no control over so that I'm actually paying them off. Their payment plan is doable and if I have a problem, I can call them. I am in a hardship situation until I can get a handle on some of the bills, but they’re always there to help me work through it. They also keep me updated anytime they're able to make a settlement and I can view my account and upload the money to make timely payments.

    I have a ways to go on the program, but my goal is to be consistent. Working with NDR has given me a huge amount of financial and emotional relief. Imagine the stress of having debtors after you constantly. That alone is huge. So, to know that I have a goal and I have someone that's working with me and willing to help me through a hard time, it helps me realize that there are options and they can help me regardless if I just follow their guidelines. National Debt Relief is absolutely excellent and they deserve a lot of credit.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Thank you for everything. It was a pleasure to be helped and enrolled in this program. To all the people that assisted me thank you very much for the kindness and sincerity to help with my financial difficulties. I would love to recommended you to my friends that had the same struggle.

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    Verified purchase

    Reviewed Jan. 17, 2018

    So far, great! Thanks. I hope that the last two creditors will make offers soon, and with as good a discount as the first creditor. I am pleased at this point, and I do feel that eventually, I will be very pleased to recommend your company with other friends/ acquaintances.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    So far, my experience with everyone has been great. The proof will be a year from now, but I have been pleased so far. Ken has been especially helpful in explaining how the program works. I have been helped every step along the way.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    My experience with National Debt Relief has been positive from the very first call. I was given expert educational advice on how NDR handles consumer debt issues. They spoke to me about how it could work in my situation. Each debt has been handled with regards to my personal circumstance. I’m very satisfied with the customer service and have recommended NDR to others in need.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 17, 2018

    Mr. ** was very helpful and extremely nice. He always gave me a chance to ask any questions if I didn't understand the process. He was recommended to me by a friend and I'm glad I called. I don't remember who I talked to after my call with Mr. **, but she was very helpful also. Thank you for the help.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 17, 2018

    Answered questions and responded promptly to inquiries. Eric responded to questions and explanations were understandable. Everyone that talked to us was polite and very professional. The process was quick and not too painful. Again, Eric was very professional and patient with our questions.

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    Verified purchase

    Reviewed Jan. 17, 2018

    I would like to thank National Debt Relief for helping me try and get my life back in order afterwards being in debt with so many credit cards. Also by showing me that there is a way of getting your life back on track within so many months without filing for bankruptcy which really hurt your credit scores.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    I am very impressed with the help I have received to resolve a debt that is very overwhelming. I was given help and understanding that I could not do myself. Also I can call or email for any question I have. This is very helpful as it helps take pressure off of me. It is also amazing that each person I talked to was understanding and treated me with respect.

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    Verified purchase
    Process

    Reviewed Jan. 17, 2018

    Theodore has been wonderful to work with so far. I am so relieved that there is an end to our debt which causes us so much stress. I am so grateful for this program and hope everything goes as smoothly as it has so far. Thank you for assisting me. I already feel so much happier.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 17, 2018

    Reps were very nice and explained everything well. Let's see how it goes from here on. I am excited about the program if everything works the way it was explained then this program will be very beneficial to me. I would like to complete another survey once the negotiations have been settled.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 17, 2018

    Great experience, would refer to a friend. The debt center cleared my status in just a few weeks. I really appreciate there effort and ability to, clear all of my bad debt. Now I am debt free, no more worries or stressing. This is definitely a great company.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 17, 2018

    The service provided by all representatives was professional and clearly explained in a timely manner. I am interested in reducing my debt as much as possible in as little time required and agree to abide by the terms as explained. I expect National Debt Relief to act in my best interest in resolving any legal claims made against me by the debtors included in my contract.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    I am very pleased with my experience so far. Each representive I spoke with was very helpful, polite, and they answered all my questions. I would definitely recommend this program. I’m looking forward to my journey toward financial freedom with National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    The overall experience with the representative that helped assisted me, which was Mr. Val **, was exceptional. He did everything in his ability to help assist me with my situation. All he expected and which everyone should do is to be honest about your situation and not ashamed. He was patient and took the time to call me back as soon as a response was rendered. There isn't anything I can say needs to be improved about the service/professionalism that was rendered. In my opinion, 5 stars must be given to this young man. Before we ended our conversation, he asked if I had any other questions and also emphasized to call him if I needed further assistance. Honesty is the best policy and I felt a relief because I wasn't judged. Thanks Mr. ** again for your assistance!

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    I am getting relieved that National Debt is putting the work to help my reduce my debt down. It is a waiting game but it will pay off in the long run... I really like how National Debt emails you about everything and make sure your approval is there.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    Everyone was very polite and very helpful and patient. They replied to my e-mail online immediately by phone. Follow-up help and notices were also very prompt and easily to understand. Would recommend this company to anyone who is in need of credit card debt.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 17, 2018

    I got a phone call in just a few minutes after when online and filled out couple of items. Lisa ** is great. She explained very clearly and answered all questions that we had. I hope this step will help us out a lot in the future. The customer service rep is also very good when he go over the documents with me. Thank you.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    National Debt Relief customer service really cared about how I was feeling and sympathized with me, made me feel comfortable the whole time. National Debt Relief never made you feel that it was your fault. I felt safe telling them my story. Thank you National Debt Relief.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 17, 2018

    The associate was very knowledgeable and helpful. The explanation was clear. I do understand what I need to do to get debt free. Both associates with debt relief explained the process. I will now be able to retire in four years and support myself.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Jan. 17, 2018

    NDR negotiated a remarkable reduction in balance and duration. We appreciate the written proposes received by email upon which we contact them to discuss any questions or concerns before approving. The payment schedules are made very clear along with the final account closing. NDRs communications and strategy gives us encouragement and confidence in resolving our remaining responsibilities.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Everybody we talked to was very helpful. Always going the extra mile to make sure we understood what was going to happen and what we needed to do with all the paperwork. This will help us recover from our debt and also help us save money in the long run. Thank you so much for your help.

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    Verified purchase

    Reviewed Jan. 17, 2018

    It was a great experience. They work around what can you afford and always ask if anything has changed. I hope everything stays the same. Simply because I'm happy with the service and will recommend it to others. I found this by accident and I don't regret it.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Was a decent experience. Was a little drawn out with repeating of the same information. The reps were patient and answered the questions that were asked. I was they had a good rating so I decide to see if they could help. I will see how the process continues.

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    Verified purchase
    Process

    Reviewed Jan. 17, 2018

    I just started resolving my debt. I’m feeling very positive about my experience so far. National Debt Relief has helped me with this process. I had no clue how to fix my debt problem. If I have a question they’re always there to help me with anything I’m wondering about.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    I was very pleased with the amount that was settled on and in the manner it was dealt with. I also appreciate the quickness in which I was contacted. I appreciate the effort that National Debt Relief is doing in helping me get out of my debts. As I stated with the customer service rep I spoke to I have been on short-term disability since Dec. 4th and will be thru the rest of this month but again NDR has been very supportive with me thru this time.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 17, 2018

    Eric ** was exceedingly helpful. He is thorough, clear and knowledgeable. He was not judgmental at all. Very encouraging... So thankful I have this team for help from my debt load & their support thru this... They gave me hope when I felt like I was drowning.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 17, 2018

    From the start Gary was very helpful and accommodating! I could not speak on the phone due to work so he was happy to email back and forth with me and answer a million annoying questions. He did so very effectively, he was very knowledgeable and explained everything in good details for me. When it came to signing up he walked me through every step making sure I understood everything. The welcome call was also very quick and efficient, it gives you more opportunities to ask questions. Overall my experience has been great so far!

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Everyone that I have dealt with has been friendly, helpful, knowledgeable, and non-judgmental. It is scary when you realize you are in way over your head, but thanks to NDR, I feel I can succeed in paying it off. Thank you to NDR for being there to help.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Abe ** was always available with good, easy to understand information. I now believe we can fix this problem, and we have people behind us to give us the support and direction we need. Because this in uncharted territory, we feel like we have found our lifeline.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    I have been extremely satisfied with my experience thus far. Crisanta ** was extremely helpful, efficient, available, and very nice! I am thoroughly satisfied with everything she’s done for me in this process. I’d definitely recommend your services. I am grateful for this assistance and feel a huge relief as a result of this program being put into place. Thank you so much for helping me during this difficult time.

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    Verified purchase

    Reviewed Jan. 17, 2018

    Marvin ** was a pleasure to deal with. The feeling of relief that I felt after speaking with him and going over the details was again a relief! I have been struggling for quite some time trying to catch up with this debt, but it never seems to decrease. I am looking forward to being debt free!!!

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Everyone I spoke with was very kind and efficient. They followed up and were very professional. I am in a hardship due to my daughter being very ill, and they made the process easy. No judgment on as to why I needed the program.

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    Verified purchase
    Process

    Reviewed Jan. 17, 2018

    Process is slow, however very pleased with the savings on my debt. Very excited to be a customer so I can get out of debt and move on in life only spending what I have and nothing more. National Debt Relief is my first company to have any success with. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Everyone I spoke to did an amazing job at explaining everything about the program and making enrollment easy and quick. They were able to work with my crazy busy schedule to make time to talk through everything. They made sure I understood everything and did not leave any questions unanswered.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    I had a very positive experience with Dorian **. He took the time to answer all questions. He seemed very knowledgeable and kind during what seemed to me to be a very stressful conversation. This was a very difficult decision to make for me and he helped to keep me calm and eased my worries.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Experience was good. The only way it could improve is by reducing the number of agents involved. That would cut down any communication discrepancies. Other than that that it went well. I am thankful. This program really helped me get my finances in order.

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    Verified purchase
    Customer Service

    Reviewed Jan. 17, 2018

    They help me get back on track after a bad experience with another company. I thought there was no hope but I found out about National Debt Relief from a advertisement. So I said what I have to lose. I called and got the ball rolling and they literally contacted all my creditors and now I’m almost debt free and they have a A+ rating with the BBB.

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    Verified purchase
    StaffTransparency

    Reviewed Jan. 17, 2018

    Dan ** the rep who helped me start my National Debt Relief enrollment was very friendly and took the time to explain the program to me. He made it feel like they truly wanted to help me out and gain my life back debt free.

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    Verified purchase
    ProcessTransparency

    Reviewed Jan. 17, 2018

    Great efforts on the part of National Debt Relief. The whole process was explained thoroughly and I understood all the options that were presented to me and I know that it is very doable. I think that this is a wonderful service giving me much needed peace of mind.

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    Verified purchase

    Reviewed Jan. 17, 2018

    I love that the company is very thorough but too many questions are repeated over and over and over again which can be very frustrating at times. I feel twice is enough. I hope that National Debt Relief will meet all of my expectations.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    I found out about the National Debt Relief program through online research. I read a lot of reviews the good with the bad. I read the reviews through the Better Business Bureau and a few other company review websites. I talked to a representative who told me about the program and how they help individuals and their ways they do it. I was a little skeptical (like most people) because I wanted to make sure that the company was not a debt collector but a legit money management company. Once I was approved for the program and they gave me the contract of course I read over the whole contract, and made sure to put all my questions in email. The guy who was representing me was very informative and was able to answer all question and more. Which, made me feel a lot more secure in my decision to use the National Debt Relief Program to help me with my debt.

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    StaffProcess

    Reviewed Jan. 17, 2018

    While talking to everyone starting my debt relief, I was informed very well about the program and how it works. Everyone was very professional and put my fears to rest about taking a hit on my credit report. Very happy so far.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 17, 2018

    I called in to find out how the process works and if it is something that works for me. Spoke to Carlos **. He was wonderful explain how the process works and then step by step explaining documents. Call back for the welcome call and Paul was detail explaining documents.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    All the representatives were very friendly and extremely helpful. They seemed very knowledgeable on what they were explaining to me. No question was a dumb one. They made me feel at ease that this is not a bad thing and are willing to help whenever needed.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 17, 2018

    I had a good experience and was kept aware of process for debt relief & consequences & results. The debt representatives were extremely informative and followed up with E-mails to explain all steps in this process. The online portal is a excellent tool for verification of & results of process.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    The agents that assisted me in my case were very helpful, understanding, and patient. Never felt pressured to join the plan they laid out for me even though I had my doubts. I can see why National Debt Relief is #1 for debt settlement agencies. I am confident now I will get out of the hole I was in and have hope for the future.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    The experience I had with National Debt Relief was an extremely positive one. Very friendly, welcoming, knowledgeable, thorough and helpful. Allison, the customer service agent I had the good fortune of dealing with made a potential complex transaction easily understandable. Having worked in customer service my whole life, I can say without hesitation, that she was truly one of the best agents I've ever dealt with.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 17, 2018

    The representatives were all courteous. Everything was clearly explained. They helped me set everything up. They were patient. They didn’t treat me like I was a bad person for having debts. I was given a phone number to call if I had any questions or problems.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    Both of your representatives ensured that my wife and I understood every step of the process and asked on numerous occasions if we had any questions. They were friendly and we could tell that they were truly customer orientated in that they wanted us to be successful in the program and fully understand all the criteria of the program. We could tell that they were interested and concerned with our situation and wanted to help. I have no complaints with my interaction with your company at this time.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Would recommend to a friend. She was very pleasant to speak to and was very knowledgeable of her job, very well professionally mannered, very likable. She asked me about my job with Visiting Angeles and that I had a good career. She was good at answered all my questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    Both the initial representative Carmelo ** and the Underwriter Team member on the Welcome Call "Salomon" were professional, patient, and clearly articulated the program, answered all of my questions, and were efficient in handling the calls without rushing my responses. They represent your company well.

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    Verified purchase

    Reviewed Jan. 17, 2018

    So far everything has been moving smoothly. I’m thankful to have this service. One never knows when you and your partner will be down and out. When life gets you down and you need help. It’s been handled very professionally.

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    Verified purchase

    Reviewed Jan. 17, 2018

    I have had a wonderful experience so far, they have taken care of about half my debt in an around 6 mos. It's been a wonderful experience that has relieved a lot of stress and they have gotten really good settlement arrangements for all of my credit card accounts.

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    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 17, 2018

    The representative was very helpful and explained the process. Made me feel better and have some hope in getting out of debt with these high interest accounts. I feel I'm not alone with this and have this company helping me take care of this issue, sending me all the forms I need to get this process started. I'm not feeling like this is a scam and putting more in debt in the end. I like everything is sent by via email, easy to save and reference back to. Also like that they walk me thru the steps in filling out the forms with patience. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    1 of the creditors agreed to a debt settlement to be taken from the escrow account setup, based on monthly payments. Also, since my checking account recently changed, my records were updated, and I signed a verification form. The customer service representative was very patient when I was struggling with technological issues as I signed, and initialed the documents.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    I’ve spent much time with these two representatives, and I appreciate their professional, thorough knowledge. They always stopped to listen to my questions and answered them carefully and eloquently. The number of phone calls I had to be involved in was tiring (considering I teach high school during the day and I am recovering from a bran tumor). However, I have followed through with the required emails and phone calls, and I am hopeful that this works out for my creditors and myself.

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    Customer Service

    Reviewed Jan. 17, 2018

    One of the best companies and customer service I have come across! DANIEL ** AND NICO ** WERE AMAZING! ASK FOR THESE GUYS. Daniel starts you off and Nico finalizes your account and agreement. This is the #1 company for debt refinancing - look no further.

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    Customer Service

    Reviewed Jan. 17, 2018

    Krystal was great and I really feel like I got the help I needed to get well on my way to being debt free. The customer service was great and I will definitely recommend to my friends and family. Thanks for all the information. It really help me to make the right choice to chose National Debt as my getting rid of my debt.

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    Verified purchase
    StaffProcess

    Reviewed Jan. 17, 2018

    I would definitely recommend National Debt Relief to a friend. Everyone I encountered knew the answers to my questions and was helpful and courteous during the process. I am looking forward to the end of my credit card debt. Thank you.

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Very helpful and always prompt in communicating with us. We are very happy with the National Debt Relief company and we would recommend this to our friends to check it out. Keep up the good work guys... We are hoping to get everything done soon.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Jan. 17, 2018

    Paul ** was very personable and helpful. He got me enrolled quickly and walked me thru all the steps. He did a great job. Also the other Paul I don't know his last name. The one on the welcoming call did a fine job as well.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 17, 2018

    My experience was much better than I anticipated. Both phone calls with Beatrice and Jami were informative and put me at ease. They both gave me a clear understanding of how the program works and all the tools to succeed. I felt the stress lift off my shoulders, thank you!

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    Verified purchase
    Staff

    Reviewed Jan. 17, 2018

    Daniel was very intelligent, patient, friendly, courteous and informative. I enjoyed talking to him. The plan sounds good and I hope it will work to my benefit. I will do my best to fulfill my payments as prescribed. Shall look forward to see my debts removed from the list.

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    Reviewed Jan. 17, 2018

    The individuals I worked with were very helpful and explained everything in pure detail. They walked me through each step over the phone while sending me emails to follow along with. Very knowledgeable and helpful through the entire process. I would definitely recommend to a friend that needed help with their debt.

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    Reviewed Jan. 17, 2018

    Jaymes and woman on the compliance call (I am so sorry that I forgot your name!) explained everything perfectly and went over and beyond making sure I knew everything. Blessed to have this company save me from drowning in the debt that divorce, moving, and unemployment seems to bring.

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    Reviewed Jan. 17, 2018

    The phone call was very informative, answered all my questions, and explained what the program was about and what I could look forward to throughout my getting my debts paid. Last night was the first time I can remember that I really was able to sleep through the night. Thank you for this service.

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    StaffTransparency

    Reviewed Jan. 17, 2018

    New to this. Hope I'm doing right thing, but at this point I have no choice. Everybody I have talked with was kind and helpful. Hopeful this works for me. Tired of living paycheck to paycheck. Thanks to Michael, seem to be very helpful and explained stuff to me. Thanks again.

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    Reviewed Jan. 17, 2018

    I am happy with my experience with National Debt Relief so far. It has really helped with a very stressful situation. I would definitely recommend to others in the same financial mess as myself! Have a great day!

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    Customer ServiceProcess

    Reviewed Jan. 17, 2018

    National Debt Relief program is very efficient in resolution of debts. I had one debt that calls me every day and I thought it would take forever to negotiate with them. National Debt Relief program did it. I am so thankful for this program.

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    StaffTransparency

    Reviewed Jan. 17, 2018

    Everything was explained and made clear. All our questions were answered. Both people we talked with were very professional and courteous. Knowing that we can be out debt in three years or less is a very big relief to us.

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    Reviewed Jan. 17, 2018

    Very pleased with the result that's coming in. And also because you can always call them and they answer any question that you have. The customer service agent are always so kind and helpful. Wasn't sure if I did right thing calling them for help but I am thankful I did because they really help you.

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    Staff

    Reviewed Jan. 17, 2018

    I got a consolidation service from National Debt Relief. I like their reputation and it was also very simple to enroll with them. They reduced my bills and negotiated the ones that I had. The negotiator from NDR was knowledgeable and thorough in what he does. Also, the NDR team were thorough, complete, professional and courteous. I am very comfortable working with them. I am halfway through the process. I've been satisfied with the support at this point. They've done what they said they're going to do and I would totally recommend them.

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    StaffProcess

    Reviewed Jan. 17, 2018

    When I enrolled at National Debt Relief to consolidate my credit card debt, they asked me to provide information and then, I'll pay a certain amount a month. Their negotiators have been very kind and also very helpful. And while having them figure out how to pay the individual creditors made things easy, what the program did was for me to have lower payments per month.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    Parker provided excellent customer service. He answered all my questions and was very knowledgeable about the debt relief program. I was having a little technical difficulties, and had to take a few minutes to get assistance from someone in my household; however, he showed patience with me. Overall it was a great experience.

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    Reviewed Jan. 16, 2018

    We are glad we joined National Debt Relief, our experience has been satisfactory. We were hesitant to join National Debt Relief. After reading the reviews of how it had been successful for other members, we decided to call. They were very helpful and answered any questions we had, they also walked us through process on how to join. They keep us informed about all our accounts. We are so glad we joined.

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    Reviewed Jan. 16, 2018

    Everyone is helpful and friendly. Marcus answered every question I had. He made me feel confident in choosing National Debt Relief. He took out the time to explain each section. No rush and no hassle in getting me to sign. Quick and easy process for a busy person like me. Thank you.

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    Reviewed Jan. 16, 2018

    I hesitated with applying with National Debt Relief. When speaking with both representatives, they were both completely thorough with the process and made sure I understood everything that I was agreeing to before they moved on. At one point I did mention to Justin ** that I was scared about what I was about to do since it does include legal matters, he explained that there was absolutely nothing to worry about and supplied me with phone numbers, websites and emails for those I may speak with at any given time. I am taking the first steps into this process but feel more comfortable knowing that there is help whenever I need it.

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    Reviewed Jan. 16, 2018

    Everyone I spoke to was super helpful and polite. The experience was enjoyable and I’d suggest it to a friend or family member. The actions I need to take are clear and concise. The people working there really seem to care and will coach you through the process.

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    Staff

    Reviewed Jan. 16, 2018

    Not great at all at first, then outstanding service. Had questions for customer services. First person not well versed in answering questions. Next two including supervisor, Omar, great. Answered all questions & added info to update me and help me gain knowledge of status of loan resolutions.

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    Reviewed Jan. 16, 2018

    I appreciate the patience that was shown to me and thorough explanations on my misunderstandings through this process both by Brian ** and the nice welcome woman both were thorough and kind. So far so good and I would recommend you to anyone.

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    Reviewed Jan. 16, 2018

    I have a great experience with National Debit Relief. The are helping me get out of my credit debts. It has been a great experience so and I would recommend this company to help you if you are ever in that situation! Thank you National Debt Relief!

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    Reviewed Jan. 16, 2018

    The welcome call was horrible. The gentleman was difficult to understand and was apparent he was reading from a script. He did not appear to be very well informed. This call did not make me feel very comfortable with the program I had signed up for, since he didn't seem to know the program himself.

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    Reviewed Jan. 16, 2018

    They covered everything and answered all my questions. They confirmed all the information I have given enrolling in this program. Regardless of who I spoke with, whether it was Customer Service for the welcome information or with Mr. Erik ** who answered all my questions while filling out the qualification forms, the questions were all answered. Thank You.

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    Staff

    Reviewed Jan. 16, 2018

    When talking with the people at NDR they were very helpful in explaining exactly what they were going to do and what expenses we would incur. We signed up immediately and hopefully within 4 years where will be debt free. I would recommend them.

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    Reviewed Jan. 16, 2018

    I am very pleased with my experience with NDR. I was so surprised when one of the creditors were settled and how low the settlement was when it was presented to me. I would definitely recommend the NDR to others in need. Thanks again for all of your help.

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    Staff

    Reviewed Jan. 16, 2018

    You guys are so good at what you do. I feel so much better now and I hope to be out of debt really soon. The gentlemen I spoke to first is the best one yet. You need more employees like him. The lady was good too.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    National Debt Relief did a great job for our debts. We’ve been a hard time of our financial. We don’t know what to do, we’ve been looking around some programs. We found national debt relief, and we contacted. Very good customer service, very kind and very helpful. I recommended to my other friends.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Dashawn and Tanika have been wonderful throughout this process and was tremendously informative. They showed a kind of human nature that not much people in this position show, I really would like to show my appreciation to these two to the fullest. Aloha!

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    Reviewed Jan. 16, 2018

    Steve ** was very professional and answered all questions asked of him. Completed the required paperwork in a timely manner. Walked through each step of each form and explained each item. He explained the whole process and the consequences of each. Provided phone numbers and emails to maintain correspondence with National Debt Relief.

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    Reviewed Jan. 16, 2018

    Overall good - technical clarification jargon at the end but I do know it is required. Hope this helps me get my life back. It is hard to trust strangers with my financials but this will get me where I need to be. We'll see how this goes.

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    Staff

    Reviewed Jan. 16, 2018

    They helped me through every step and were very friendly - in less than a year they have made settlements with half of my credit accounts - it feels good to be on my way to being debt free and stress free!

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    So far so good. These guys are really responsive and have so far dealt with one of my creditors. Also whenever you have any questions don't feel afraid to ask they will definitely take care of you. Definitely recommend. Will keep an update once everything is over with. Very happy customer so far.

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    Staff

    Reviewed Jan. 16, 2018

    Knew what they were doing. And assisted me with any questions in a quick and efficient manner. I would advise anyone looking into debt help to look into National. The two representatives that helped me gave me good advice and guidance in my touchy situation. Thank them so much!

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    Staff

    Reviewed Jan. 16, 2018

    It was a pleasant experience talking to people who can speak proper English. The ladies were very thorough and polite. This program sounds good for I am desperate. I hope everything goes as planned. It sounds really good. I have a lot less stress now as long as they the creditors don't bother me. Thank you.

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    StaffProcess

    Reviewed Jan. 16, 2018

    All of your representatives that I've talked to were very compassionate to my issues and responded very professionally! They were very thorough in explaining the process of getting out of my huge debt and provided me with a sense of security!! Now I'm able to sleep better and not have to worry about the "CALL" from the legal perspective of what could happen. I want to personally thank my representative, Rachel ** for helping me with all of the enrollment process to your company. She is very nice, professional, and has a great understanding of your product knowledge!

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    I called to get help because my husband and I reached a point in our finances that we could no longer handle our debt. We had never been the type to let our debt go but we had medical issues with our child come up and other obligations we had to pay for legal reasonings. I called several companies to find the best one and National Debt Relief was the company we were the most satisfied with. They covered most all of our debt unlike other companies and their customer services was outstanding. I would recommend them to anyone. They really helped us feel better about our decision.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Anthony ** was such a delight. I was really stressed out about starting this program, but he really made me feel at ease and seemed extremely invested in helping me fix my debt. I really hope that it is an easy process and everything is paid off in the next few years.

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    Reviewed Jan. 16, 2018

    I am pleased with the process that National Debt has me doing while in this massive debt issue. They relieved my anxiety of paying my debt. I was unsure about the debt resolution and they explained everything well. I am able to resolve what I owe.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    My Welcome Call with Andrew was very helpful and gave me the information I needed. When I was unclear about something, he was able to answer all of my questions quickly and clearly. If NDR is truly able to settle my debts, I will certainly be telling other people about this option to get out of debt! Thank you.

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    Reviewed Jan. 16, 2018

    Very professional and friendly team. Not judgmental or accusatory. Just wanted to find a solution for my problem. Was straightforward on what they could and could not do. Quickly and thoroughly explained all aspects of the program. Would recommend this to anyone who is having personal financial problems.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    I have had only good experiences with them. They will go out of their way to help me when I have a problem or question. I'm very happy with the representatives and the company. I would and have recommended them to others. They answer the phone promptly.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Everyone has been very helpful at answering questions to get me signed up. The whole process has been fairly easy and not too time consuming. I was a little unsure about how all this works but feel confident the program will meet my needs. Looking forward to being debt free.

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    Reviewed Jan. 16, 2018

    I have had nothing but great conversations with anyone that I have talked to at National Debt Relief. They are so Awesome. I would recommend them to anyone. They have always help me figure things out and have explained everything to me step by step.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    The representative that I spoke with (Tiana) was talking way too fast. If I had a question it was hard to get her attention because of the script she was reading. That tells me she wasn't listening to me unless she needed a response. I finished the conversation feeling pretty confused about some of the things she was talking about.

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    Staff

    Reviewed Jan. 16, 2018

    Huge shout out to Tee **. He was incredible with helping us get back on track and eventually out of debt. After being turned away by a few debt consolidation programs, it was amazing to speak to someone that understood our situation and ability to afford a reasonable program. Can't thank you all enough for helping us out!

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    StaffProcess

    Reviewed Jan. 16, 2018

    Appreciated the debt consultant who worked with me. She was very positive and understanding. Very professional and I felt comfortable completing the process as a result. I feel this process can be time consuming but it wasn’t and this made it easy.

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    Staff

    Reviewed Jan. 16, 2018

    They were very helpful and answered all of our questions. Made it easy for us to understand. We are very satisfied. Jerry who we worked with was very patient with us and very helpful. All in all it was it was painless.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Everyone I have dealt with so far in this process has been very helpful and answered all my questions, Nick was amazing at getting me started and getting me as much information as he could. I look forward to getting out of debt with National Debt Relief.

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    StaffProcessTransparency

    Reviewed Jan. 16, 2018

    Everyone that I talked to was very thorough and explained in great detail what I could expect with the program. They have given me hope that I can be debt free. Something I never imagined. They have been very accommodating and helpful through this process which felt scary at first. Thank you!!

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    Staff

    Reviewed Jan. 16, 2018

    From day one NDR has been a big help. Between the device offered and the people that work with you, it has been a dream. I have dealt with debt collectors and credit card companies and it has been grueling and since I have been working with NDR it has made everything streamlined and easy to understand and work with. They care about you as an individual and just want to help.

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    Reviewed Jan. 16, 2018

    National Debt Relief was very thorough when explaining their plan for our debts and how to reduce them and we are so thankful that we were able to find this company. We would recommend this company to anyone that needs help with their debt. Thank you so much.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    I was afraid to call the company because I am nervous about fraud. They put me completely at ease - went over things so I could understand - and let me ask about a 100 questions. I tried to get the forms printed on my computer to sing and fax back - but I couldn't do that because I have no knowledge of how this is done. So I called and asked the forms to be sent. The girl was very nice and said they would get them sent to me. I feel that they really cared about how I felt and put things right with me - thanks so much.

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    StaffTransparency

    Reviewed Jan. 16, 2018

    Everyone at National Debt Relief is very nice and helpful. They explain everything in great detail to make sure you understand how the whole debt relief process is going to go. They made me feel comfortable and confident about my road to financial freedom!

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    Reviewed Jan. 16, 2018

    Very friendly, knowing her job excellent!! Very helpful. There for you. Answering all questions very well. Professional and experienced. I would recommend the company National Debt Relief to anyone that is in Debt and needs help. I called on a Monday and had such a great relief from Sam **. She was amazing help and got me into the program that day. Thank you.

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    Reviewed Jan. 16, 2018

    So far my experience has been pleasant and precise. All questions have been answered. My only concern is creditors calling me. I have always paid on time but my husband and I have not had bad credit for years and years and it's an adjustment for us to finish this.

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    Customer ServiceProcess

    Reviewed Jan. 16, 2018

    National Debt Relief was very information and easy to understand a very complicated situation. Krystie ** was polite and let me interrupt her numerous times so that I understood the process. Also the welcoming call was also informative - I am 72 and this decision has been difficult and National Debt Relief has helped so much.

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    Customer ServiceStaffProcess

    Reviewed Jan. 16, 2018

    My point of contact, Yasha was amazing on our call. He was very thorough and kind. He made the process seem simple and streamlined. I was not looking forward to having this conversation and he made it comfortable to get through. Yasha is definitely a great asset to this process.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Very helpful staff, highly recommend this program??? Someone by the name of Kennedy was very knowledgeable and was very patient to walk me through every step of the program. I highly recommend him for the next person that can use these services.

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    Staff

    Reviewed Jan. 16, 2018

    They were very patient and helpful. Any question I had was answered. I would recommend this service to anyone that needs debt relief. It is so nice to know that there is always someone on your side looking out for you in your best interest.

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    Staff

    Reviewed Jan. 16, 2018

    Relieved to have someone on my side to eventually get me out of the hardship resulting from the death of my husband and his son cutting me off completely, leaving me destitute. They have been very understanding and are helping me get out of the mess I'm in so that I can rebuild my life.

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    Staff

    Reviewed Jan. 16, 2018

    I am pleased with the service thus far. Keep up the great job with helping me get my debt paid off. I would recommend this to my friends and I have. Looking forward to 2018 and being free of credit cards. Everyone is always nice and helpful with all my Questions. Thanks you!

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    Reviewed Jan. 16, 2018

    Really good company. Does what they say. Only downfall is their charges seem a bit high. But they are doing all the work. So I guess I can live with that. Pretty quick at getting things started. I've just finished my 1st year. Would recommend them.

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    Reviewed Jan. 16, 2018

    I was very pleased with the customer service of NDR. All the people I spoke with were very helpful and friendly. Also, so far I have been able to settle my credit card balances much lower than I owed. I would definitely recommend National Debt Relief. The only drawback from this program is the recurrent phone calls from creditors.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2018

    The customer service agent was a pleasure to work with. Someone who was very informative, respectful of my schedule and followed through from beginning to end. Made this very easy and I have already recommended her to a friend. Looking forward to being debt free much sooner than I was planning on on my own.

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    Reviewed Jan. 16, 2018

    I was really awed by the great service, and professionalism that was given to me. They made the experience comfortable and they were there for me the entire process even tho we were on the telephone. Great teamwork. I'd recommend them 100%. Keep up the GREAT job.

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    Staff

    Reviewed Jan. 16, 2018

    It was a good experience for us, we are happy with the way we were treated. I look forward to getting this debt taken care of and know we picked the right company to help us. Everyone was very nice and professional that we spoke to.

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    Reviewed Jan. 16, 2018

    Works with you on the phone nice. Customer service and Reps are very helpful and with account web page is very helpful. Only drawback is when trying to fax a copy of a letter from a creditor it will not go through on the fax. So you have to upload it to the your account page. Wish they would indicate if it was looked at.

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    StaffProcessTransparency

    Reviewed Jan. 16, 2018

    I just joined the program and each person that contacted me made sure I understood everything that was going on. Everything was done in a timely fashion. All documents were carefully explained to me and all questions and concerns were addressed.

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    StaffTransparency

    Reviewed Jan. 16, 2018

    Ms. ** was very helpful. She made me feel comfortable. She explained everything to me for me to understand. She was cheerful and patience with me. It's a great idea to let people come to the office. It makes us feel that people care and it shows us that they care.

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    StaffProcessTransparency

    Reviewed Jan. 16, 2018

    Agents were very thorough, courteous and helpful. They walked me through the enrollment process and helped me better understand debt consolidation. I feel relieved that I have National Debt Relief to help me get out of debt in a much more reasonable time frame.

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    Reviewed Jan. 16, 2018

    I spoke Geo & a lady today. I do not remember her name, but she was extremely pleasant, professional and fun to talk to!! Geo was also pleasant, professional and nice to talk with. They answered all my questions and explained very well. I’m very happy and satisfied with my customer experience!!!

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    StaffTransparency

    Reviewed Jan. 16, 2018

    Everything along the way was explained in great detail and all my questions were answered thoroughly. Everyone I talked to was very friendly and informative. Signing up was an easy process. I'm looking forward to watching my debt go down in the future.

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    StaffProcess

    Reviewed Jan. 16, 2018

    Today I felt like a burden had been lifted after speaking with you'll today. Everyone was so professional and made sure that I understood the whole process. I will be recommending friends and family. Everyone that I spoke to was very pleasant.

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    Reviewed Jan. 16, 2018

    I just feel like big burden was lifted off me. Thank you National Debt Relief. Sandra you was wonderful. God sent. And the young man I talk to. Sorry I forgot your name. You know who you are. Thank y’all.

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    StaffProcess

    Reviewed Jan. 16, 2018

    I thought I have to go through bankruptcy and not sure how to handle my situation mentally and emotionally. When I spoke with debt specialist who has a great understanding the client who needs help and provide all information I need. I am so grateful to use the program and move on my life at this moment. You save my life literally. Thank you very much for your help.

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    Reviewed Jan. 16, 2018

    Tom ** was professional, kind, patient and helpful. He explained the process step by step and helped to relieve any anxiety I had. And was understanding of my circumstances. He worked diligently to give me good service. The welcome lady who I talked to was excellent as well.

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    PriceProcess

    Reviewed Jan. 16, 2018

    I was extremely nervous and skeptical when enrolling in the program this past August. I had enrolled in February but quickly changed my mind and continued moving funds around and transferring balances until I couldn’t keep up any longer and was forced to re-enroll with my husband in August. It was embarrassing and we felt defeated but realized we would never meet or financial goal juggling debt. Since enrolling National Debt has settled 30% of our debts within the first 5 months. Amazing to us! Their fee is well worth the cost. We even had to get a car and despite our low credit were still deemed credit worthy without a co-signer. This has been our best decision ever!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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