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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 284 Reviews 42225 - 42375
    Verified purchase
    Staff

    Reviewed Jan. 19, 2018

    My experience has been very positive. NDR has made a very stressful situation easier to handle. I appreciate their kindness and thoroughness in handling my case. I would recommend their services to anybody who has fallen on hard financial times. Their expertise and professionalism is outstanding.

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    Staff

    Reviewed Jan. 19, 2018

    All gentlemen I spoke with were very friendly, and willing to help. This was the easiest agreement I have ever gone through. I will definitely recommend National Debt Relief to anyone that I know that needs help. Thank you for relieving me of most of my stress. I did not know what I was going to do with all of this debt.

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    StaffProcess

    Reviewed Jan. 19, 2018

    Nat'l Debt Relief associates, Jason ** and Kaneesha (sp) were so helpful in helping us to understand the process and all the paperwork that goes with it. For anyone looking for a solution to get out debt, do consider Nat'l Debt Relief. Make no mistake this solution isn't a complete walk in the park, you have to put some effort into it, you also need to stay in contact with them as they will continue to work and negotiate on your behalf. One thing I am surprised that they didn't offer as part of their service is to help establish a liveable, and doable budget.

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    Staff

    Reviewed Jan. 19, 2018

    They all were Great help and they had patience with me and all my questions! I hope this helps get my credit fixed and under control! I will refer a friend or two whom might need the services! Once again, thank you!

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    Heidi increased rating by 3 stars.
    Staff
    After a positive interaction with National Debt Relief, Heidi increased their star rating on Feb. 24, 2018.

    Updated review: Feb. 24, 2018

    The representative that called me to settle a claim with one of my bill collectors was very professional and quick to get her message across and spoke fluently which is something I totally appreciate because my time is very important to me. Thank you.

    Original Review: Jan. 19, 2018

    The representative that contacted me spoke so fast she had to repeat herself for me many times, even after I asked her to slow her words. There is a recording of our conversation and I would hope it could be used for training.

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    StaffProcess

    Reviewed Jan. 19, 2018

    Everyone I talked to today was very knowledgeable and helped me understand every detail of the program that I enrolled in. The process was very quick and easy and I am now ready to start getting back on track with my debt. I would definitely recommend this program to anyone else who is going through financial struggles.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Every time I get an email, or need to call in, I get the answers I need ASAP. People are always friendly and will go above and beyond to get you the results you are aiming for. I would recommend anyone to National Debt Relief. They have made my life less stressful by handling my debts and contacting debtors on my behalf.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    I called NDR and from the moment I called to the end of the whole signing up process, I was treated with respect, dignity, and had no feeling of judgement. My account specialist, James **, went above and beyond to make this process as worry free and painless as possible. All of my questions were answered and James explained the whole process to us and made me feel like he really cared about our success to be debt free, and I would recommend NDR to anyone. Nicole, the follow up specialist to sign us up was very pleasant and explained everything to me that James did. I am very pleased to be able to work with NDR to help me become debt free.

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    Staff

    Reviewed Jan. 19, 2018

    Every time I have spoke with a representative they have always been very polite and professional. They get accounts settled within a very timely manner. We contacted NDR maybe 8 months ago. And we have had several accounts settled at a lower balance than original.

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    Customer ServicePriceProcess

    Reviewed Jan. 19, 2018

    I really like how NDR is upfront with all the cost and were happy to answer all of your questions. I was stressed with getting back on track with things. This process alone gave me a sigh of relief! Thank you!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    National Debt Relief has already negotiated settlements with 3 of my creditors, without me having to do anything other than accept the offers. Customer service representatives are helpful, knowledgeable, and kind. They make you feel like they truly care about your situation and take care of every single little detail throughout the hard times. They are absolutely amazing and I will always be grateful for having found them.

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    Staff

    Reviewed Jan. 19, 2018

    I had no issues with the interviews. I especially appreciated that I was given time to review some documents before proceeding with the process of becoming a client. Both of the staff members I spoke with were professional and answered all my questions.

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    Verified purchase

    Reviewed Jan. 19, 2018

    Looking for NDR to help me in ways I could not help myself. I cannot afford any more than what I can afford. I stay broke now but I know it will be worth it in the end. Thanks for all you are doing at NDR.

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    Verified purchase

    Reviewed Jan. 19, 2018

    I have been very pleased with my debt resolution. I still have some debt out there, but it doesn't go away right away, it takes time. I have recommended NDR to others. It was the right choice for the time I was at in life. Thank you so much for your help.

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    Staff

    Reviewed Jan. 19, 2018

    Andrew was very patient and very concerned with helping me get out of debt! Not pushy like he was gonna sell me something. I thought this was a big loan thing and I was gonna make it harder to get out of debt but it's a really good program and I'm glad my friend sent me their number!

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    StaffProcess

    Reviewed Jan. 19, 2018

    Everyone involved was very helpful and understanding during what was a difficult time for me. It made the process understandable and welcoming. While reaching the point where this type of service is necessary is not something I intended, it nevertheless was reached and had to be taken. The care with which your employees dealt with me is to be commended.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    I’m new to the program. Customer service, mainly the person that walked me through the process & got me enrolled, has been extremely helpful & knowledgeable & nice. Looking forward to getting out of the crater I’ve buried myself in with debt. Thank you.

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    Customer ServicePriceStaff

    Reviewed Jan. 19, 2018

    Great experience reducing debt amounts! Paying pennies on the dollar on debt that that was sitting around collecting interest. I feel so encouraged that I will be out of debt in a timely fashion. Customer service is great and the representatives make the experience pleasant. Who would've thought that paying off debt could be this painless!

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Signing up for the NDR program was much smoother than I thought. Everyone I talked to was professional and efficient. I left each conversation feeling like I was in good hands. They made me feel a little less anxious about my debt problems going forward.

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    Transparency

    Reviewed Jan. 19, 2018

    I was surprised how easy it was to work with them, everything was well explained and the savings was great. Both the initial contact with Anika and then underwriting went very smooth. Who would thought in less than 1 hour you can be on your way to financial freedom. The relief appreciated!

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Just got enrolled. Everyone was friendly and explained everything in detailed. A little nervous for this change but when you fall under hardship you have to do something. They don't judge you and will work with you on what you can handle financially.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    I have been with National Debt Relief now for 4 months and they have already settled 2 of my debts. I have had nothing but good experience with this company. Everyone is nice and helpful. I really enjoy working with NDR. I actually wish I would have called them sooner. Thank you again.

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    StaffProcess

    Reviewed Jan. 19, 2018

    All the agents that I have talked to have been of great help and answered any questions that I have in a way that is easy to understand. The process has been made much easier by the help of the agents that you have. Anytime I have had a concern or fear they have guided me through it.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    My experience has been great. Everyone is helpful and quick to answer questions. I looked at a couple other debt relief companies and they were not as willing to help protect me in the event of legal issues or harassing calls from creditors but National Debt took care of those concerns.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Both agents represent the company in an excellent manner. I understand fully my responsibility in responding to communications in the proper manner. I was guided through the process for about an hour giving me a good understanding of what is needed to bring this to a conclusion. Thanks for the patience of your agents.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Suzan ** made me feel comfortable in what I was doing was the right thing. She walked me through everything. Her explanations were clear and concise, very knowledgeable. If all their employees are like her they have my vote for company of the year.

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    StaffProcess

    Reviewed Jan. 19, 2018

    The first person I talked with, I think her name was Sue **, was accusatory and made me think twice about using NDR. Then I happened upon Kelly and my mind was changed. Very helpful in explaining program and procedure. Glad I found NDR. I would recommend to anyone looking for debt relief.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    The customer service was great. Olga ** was fabulous. She really helped me to feel comfortable about this decision. The service on the welcome call was also top notch. Both representative went over all the needed information so that you know what to expect from this process.

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    StaffProcess

    Reviewed Jan. 19, 2018

    A company that says what they mean. They give full disclosure of the process and they stand by it. Would recommend them to anyone struggling with debt. It is very easy to work with them and to add extra debt as needed. Everyone I have talked to has been very kind to me.

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    Verified purchase

    Reviewed Jan. 19, 2018

    After getting myself too far in the hole to dig myself out, National Debt Relief offered an hand up. Their work and support is helping me get out of the hole while helping me to do it right this time.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    The staff at National Debt Relief has been quick to respond and has answered any questions I have had. They were able to negotiate a settlement quickly and notified me immediately. They are always upbeat and positive and have been very considerate and friendly.

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    StaffProcess

    Reviewed Jan. 19, 2018

    So far, my girlfriend and I have been approved for help by NDR. The process went super smoothly and everyone we talked to was super helpful and extremely optimistic about our situation and made it seem like everything is under control!

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    Staff

    Reviewed Jan. 19, 2018

    I am so incredibly blessed and grateful to have found NDR. I feel like there is a light at the end of the tunnel. Everyone I have ever spoken with has always been knowledgeable, kind, encouraging and honest. NDR is giving me back my peace of mind.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    Great experience, very professional, explanation well done, felted very comfortable, would not have any problem recommending them to anyone, knew what they were doing. I have no worry. Feel like an Angel came from Heaven to take care of my woes. Glad I found you.

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    StaffProcess

    Reviewed Jan. 19, 2018

    Talking to both agents throughout my process was nothing less than wonderful! I am so excited to finally see the light at the end of the tunnel. I would recommend this company and program to anyone in need of financial assistance!!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Everyone I’ve had to work with so far through National Debt Relief has been very informative, and they have great customer service. I would recommend National Debt Relief to anyone wanting to become debt free without the stress of it all. I’m looking forward to being debt free!

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    StaffProcess

    Reviewed Jan. 19, 2018

    Great experience. Both individuals were nice and very helpful. They had a lot of knowledge in regards to the program. I am very excited about the program. I cannot wait to get started. I feel that the program would help me out a lot. I feel very confident.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    I am very satisfied with the National Debt Relief customer service I received from both Christian ** and the Client Success Team. I never felt pressured and they made me feel assure that everything was going to be OK and most importantly when I had questions they were patient with me and very clear on everything that we talked about. I feel relief and less stressful and I would definitely recommend this company to friends and family that would need this kind of assistance.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    The customer service reps were very helpful and explained everything step by step. They made the process of paying off my debt easy. I've been wanting to clean up my credit for a while now but did not have the finances or a set budget in order to complete but this company was able to make that happen for me.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    I feel like they were very thorough with getting a hold of me, making sure paperwork was in order and made me feel comfortable in starting a debt relief program. They were very professional and were able to answer any question I had. They went through the paperwork very well.

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    StaffProcessTransparency

    Reviewed Jan. 19, 2018

    I was kind of reserved at trying out the service, yet after speaking Bill **, I felt relieved. He walked me through the entire process and explained in detail, the program. He was very responsive to my questions and provided real time information. I would recommend the service to anyone, who may be thinking about other means of settling their debt. Great Job National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Every time I have a conversation with a representative they are always extremely informative, very helpful, and very friendly. I don’t remember her name from this morning but she was very nice. Made sure I was completely satisfied before she let me go. She made me feel better about going through this program.

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    StaffProcess

    Reviewed Jan. 19, 2018

    These are very talented people that help me go through this process in order for me to get out of debt faster. GENARO is awesome and he makes me comfortable talking to him. I don't feel shy and embarrassed and he makes sure I understood everything I hear. I will definitely recommend him to my peers.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 19, 2018

    Extremely helpful and detail when explaining the process and how things will happen and take place. Very efficient and professional. Kester was very helpful and made sure to respond to email and call in a timely manner. He made sure I understood each thing we discussed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 19, 2018

    Skeptical and embarrassed at first, I decided to call National Debt Relief. Randy ** answered and was so helpful in helping me to understand that it was okay, that my debt could be forgiven and that there was a plan for me! The welcome call (sorry I forgot the name of who helped me!) was also great in helping me to better understand how the program worked and also took my questions and concerns in his own hands, going to the extent of searching for the answers to my questions through other sources instead of simply dismissing me. Thank you for all the help & for allowing me to gain back my confidence after my accident. Now we can focus on our chicken farm! Amazing customer service, 5+ Stars!

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    Transparency

    Reviewed Jan. 19, 2018

    I was very thankful for the chance to work with National Debt Relief. They provided me with clear answers and honest assessment of my situation. Now I am looking forward to being on my way to financial freedom. Would definitely recommend working with them to help change your life.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 19, 2018

    Micah was very patient and taken his time to explain every question I asked him about to me in detail. He even called me back when my daughter got home from work, since I am not good with the computer so she was able to help me complete the forms. He really has patience with seniors. I never felt inadequate. Thanks to Micah.

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    StaffProcess

    Reviewed Jan. 19, 2018

    I was extremely overwhelmed by the amount of my personal debts I had accrued. I hadn't found a way to pay down the debt faster and maintain necessary living expenses like housing, food childcare, etc. My biggest fear was that I was going to have to file for bankruptcy. I saw an online advertisement for National Debt Relief and after checking the reviews on the Better Business Bureau site I decided to give them a call. I was pleased with the professionalism of the staff and I never felt as though I was being judged by my financial failures. I have been kept well informed throughout the process. It was roughly estimated that I may be debt free in 4 years, but I've already seen such great results and I feel like I will have reached financial freedom in less time. I am truly grateful for this program.

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    Reviewed Jan. 19, 2018

    I can’t thank National Debt Relief enough for what they’re doing for me. I was struggling to keep up with my bills and barely afford to go to the supermarket and thanks to them I can breathe literally. Thank you so much. Another account solved today.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 19, 2018

    Best customer service I have ever received. Every single person I spoke to was fully prepared to answer my questions and solve my doubts. I'm amazed by your professionalism. The staff really made me feel confident about this significant decision. They clearly explain every part of the process which has exceeded my expectations. National Debt Relief has saved me from making another bad decision.

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    Process

    Reviewed Jan. 19, 2018

    When I enrolled at National Debt Relief, the process was simple. I did some of it on the phone, while the rest of it was on a computer. They were straightforward with the fees, and they even estimated what my discount would be on the total debt, so I understood everything really well. I made my first payment last August 17 and right now, I have cleared off two debts. Overall, National Debt Relief has a fair program. The negotiator was easy to work with. By turning over your credit card debts to them, you're saving yourself from doing a lot of the work. So far, so good. I would recommend them.

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    PriceStaff

    Reviewed Jan. 19, 2018

    I had lots of medical bills and unexpected expenses come up. Things started snowballing, the credit card bills were compiling, and the interest kept coming. I looked up good debt relief companies and National Debt Relief had good reviews. Everyone I've talked to has been extremely friendly and was very helpful with all my questions. I pay every month then they work on my behalf to pay off the debt. They divided out what I was going to pay to get my debts paid off and that was enough so I could afford it. I also do two payments a month instead of one because I couldn't afford a one lump sum. It's a three-year thing and we already settled two debts in under a year. Now I don't have to worry about collectors calling all the time, and I hate not being able to pay bills. National Debt Relief can surely help anyone who has a problem with debt.

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    StaffTransparency

    Reviewed Jan. 19, 2018

    I fell behind on credit cards and couldn’t get out. I talked to a National Debt Relief guy on the phone, went over my accounts and set everything up for the consolidation of my debt. The National Debt Relief reps are open in communication the whole way and they kept me informed on what was going on. Also, the payment plan works and the cost of service is fine. I’d tell others to at least look into National Debt Relief.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    So far I'm happy that I made a decision, and this company is will to help. And have explain every detail. And gave me a decent amount for me to pay and save. So far I'm HAPPY, can't complain. And the people that help me were super professional.

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    Staff

    Reviewed Jan. 18, 2018

    Michelle ** was super helpful and friendly. It made me sad to know I won't be working with her the whole experience. She was helpful friendly flexible to make signing up easier. Kathleen was the welcome agent. She allowed me to ask freely and made me feel better about signing up with questions.

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    Staff

    Reviewed Jan. 18, 2018

    Satisfied with the service provided by the agent. No complaints at all. They were very explanatory with the information I needed to know; she was very professional and courteous and made me very comfortable speaking to her. Hopefully all agents are like that.

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    Staff

    Reviewed Jan. 18, 2018

    Thank you for a completely professional, sincere, and supportive experience. Jonathan ** and Kadisha along with your support staff got us set, prepared, and started on our journey to debt relief without gags, scams or hidden clauses. Good job to all.

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    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    I just joined the program and was very impressed with the manner in which the process was handled by your staff. They are professional, informative and come off as very supportive. I was clearly informed of all the particulars of the program and was always invited to ask questions or to follow up via email or phone if I had any. I was also very impressed with how easy it was to sign all the needed paperwork electronically. That was AWESOME.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Great attention and service provided. All the customer service representatives were knowledgeable and understanding. I look forward to working with such a professional group. I also look forward to becoming debt free and feeling secure. Thank you for the assistance.

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    Reviewed Jan. 18, 2018

    I have been on the program for 10 months and National Debt Relief has resolved 6 of my credit card debts for a lot less than what I owed. I am very happy that I chose to use this company. The biweekly payments and monthly settlement payments are manageable.

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    Staff

    Reviewed Jan. 18, 2018

    I am very satisfied with the agreements set up with NDR and the services performed to work with me to relieve my hardship conditions. I will abide by all requirements as long as it doesn't create any future hardship. I appreciate all they have done to resolve any and all hardships I've accumulated over the past years.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Perfect, great deal, very respectful and fast worker and explain everything really clear so you can understand every single subject. Is great company. I'll be looking forward to recommended to other people in my situation. Thanks for your hard working.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Both representatives that we spoke with were very helpful and knowledgeable making the process easy and without any stress and answering all of our questions clearly and easily. We are very excited to be starting this process with NDR we were really needing some assistance and NDR was there to help. Thank you.

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    Reviewed Jan. 18, 2018

    I am very impressed with National Debt Relief and highly recommend them to others who have experienced too much debt and not enough income. Because of them I am now able to live within a satisfactory budget and are now current on paying all my regular monthly expenses.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Pretty easy to complete with the help of all involved in the process. Still too early to say how this program has helped me, but God willing that this will help me get out of debt and learn from my mistakes. Thanks to all who has helped me.

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    Price

    Reviewed Jan. 18, 2018

    Thus far, I am pleased. They are entering affordable agreements, and I am pleased. We agreed for two of my creditors, and the company is keeping me informed. National Debt Relief is communicating with my creditors, and I am not being contacted by any of the creditors. I am satisfied!

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 18, 2018

    Very informational, great communication, answered all my questions. Thank you for the help. They took the time to sit there and explain everything in great detail. I'm very glad to have enrolled in this program. Very well-spoken individuals, very knowledgeable and they are willing to help in any way possible at any time.

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    Price

    Reviewed Jan. 18, 2018

    NDR saved my life. Since my wife passed 8 years ago, I lost her impending Medicare contributions to our family. Thus, when a $25,000 surgical bill and maintenance costs to our home came due, I used the credit cards to the maximum. At high interest rates, I was paying just the principal and still had large never changing credit card bills.

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    StaffProcess

    Reviewed Jan. 18, 2018

    I didn't know how I was staying afloat and was drowning in debt, from the moment I started the program NDR gave me a sense of ease and have quickly settled a big chunk of my debt! Everyone I have spoken to has been very knowledgeable and helpful.

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    StaffProcess

    Reviewed Jan. 18, 2018

    The people I worked with at NDR were very professional, clearly answered my questions, had patience with me if I didn't understand something. I would recommend this company to a friend. Starting the program can be very overwhelming, they were great. Very happy With the people there.

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    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    Both representatives were very helpful and knowledgeable. They helped me get everything taken care of while answering any questions I had along the way. I would highly recommend working with both Jami and Steven. The process was overall quick and painless.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    They did a very good job. I would recommend them to somebody that's in debt. Overall I give them a 5 star, like I said they did a very excellent job. Orrin ** did a fantastic job. He went over everything and explain all the details. I'm excited to see everything goes smoothly.

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    Reviewed Jan. 18, 2018

    You guys did a great job explaining everything & were very helpful assisting us with your program. So far it sounds like a good plan that will help us get out of debt. If the experience continues to be a good one I would recommend you to someone else. Thanks.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    She was wonderful to answering my questions. She also sound like a robot when she was reading through the prompt. She was cheerful and explained everything. And she helped me understand of the rules, pro's, and consequences going through the program.

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    Verified purchase

    Reviewed Jan. 18, 2018

    My latest settlement was wonderful. NDR reduced what I owed by nearly two-thirds and all I had to do to approve the settlement was push an "accept" button in an email. This is a fantastic service for getting out of debt without having to go bankrupt.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    I was treated with much respect. Micah ** was courteous and explained everything carefully, asked if we understood what we were going through and wanted to know if we had any questions. The lady (forgot her name) went over everything and also asked if we had any questions. I was very happy.

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    Staff

    Reviewed Jan. 18, 2018

    Thanks so much for helping me to become debt free in the near future and for being able to lower my monthly payments. I feel like I can finally breathe and not feel so overwhelmed now. Thanks to everyone that helped me through this. I feel like you guys really care and want to help people like me! Thanks again!!!

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Very easy to work with and very effective. They have helped me out of a very difficult financial situation due to medical issues. Would recommend this company to anyone in financial hardship. They also keep in good communication through e-mail and phone calls.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    Made me feel at ease and no pressure to join them at all. Explained everything in detail several times. The whole process took under 2 hours from start to finish for the complete account set-up. Everyone I spoke to was very professional and helpful, asked me several times if I understood and I had any questions.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    Everything had been explained to me thoroughly from the beginning until the Welcome Call. They were very professional, they seem to know their stuff very well. I was provided with all the information I needed to know about the program. I am very pleased and satisfied with my encounter.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Your team is awesome. The rules and regulations were explained so that I did not have many questions. The way I was walked through the procedures of reading, understanding and Signing the Documents was so professional. You guys really know your stuff. I appreciate that you were able to help me on the road to be Debt free. Thank you so much.

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    StaffProcess

    Reviewed Jan. 18, 2018

    First of all I would like to thank Yasha, my service representative for this program. He assisted me all the way down from the very first step to the last. He's very helpful and knowledgeable of this program and gave me assurance that I will be in good situation with the program. Now I feel relieved with all my debts!

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    StaffProcess

    Reviewed Jan. 18, 2018

    The website was incredibly easy to navigate and to get started. Both persons that My wife and I had talked to were very helpful and ensured we completely understood the program before enrolling in it. Lee ** and the legal representative, I can not remember her name right now, were both very courteous and we felt comfortable talking to both persons.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    We appreciate everything that y'all are doing for us everyone that I have spoke to has been very polite and they explain everything very well. Thank y'all again. Y'all have a very good group of people working together that is a very blessing. Y'all make sure y'all stay warm up there. The weather is very nice here in Florida. Again we want to thank y'all. Y'all have a blessed day. God bless.

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    StaffProcess

    Reviewed Jan. 18, 2018

    I'm very pleased with their service, very helpful and prompt. I am glad to have enrolled in their program and truly feel I will be debt free in less than 45 months. I will recommend to family and friends. This program will not only help me get out of dept but also allow me to save some money.

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    Reviewed Jan. 18, 2018

    Have resolved 2 issues successfully, so far I am very satisfied with their service and commitment to get the job done. We have a ways to go yet, and I am hopeful our agreements will all be resolved, looking forward to successful conclusion. I am glad that I contacted National Debt Relief, thank you.

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    Staff

    Reviewed Jan. 18, 2018

    NDR was very helpful and well organized and well informed. Would recommend to anyone looking to resolve their debt. The employees helping me were very polite and were patient with all my questions and concerns. I am thankful that I was able to get assistance.

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    Process

    Reviewed Jan. 18, 2018

    From the beginning to the end my experience was good. This is a scary process and requires a lot of thought, trust and faith, especially when there is no actual person to person meetings and my initial contact Eric ** made it an easy and comfortable transition.

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    Reviewed Jan. 18, 2018

    First card just paid off, it took 4 months but it would have taken me a lot longer if I just kept paying the minimum payment. So far, I am satisfied with the results... One step at a time! I have 7 more cards to pay off... but I feel the process will be about the same.

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    Staff

    Reviewed Jan. 18, 2018

    Everyone was polite and knowledgeable making this experience manageable. Thank you for all you have done on my behalf and will continue to do until this is settle. Thank you again... Most of these charges were incurred trying to get medical help for my wife with lung cancers, she lost the battle.

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    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    Very simple procedure, kind and considerate throughout. The process was very simple and they did not rush you, shared the information and repeated if you did not understand. I felt very confident in my decision to make the first call.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Great service from Amanda and Steven. The process was very quick and easy. I would have done this sooner had I known how easy it was. The representatives were very easy to reach and was very responsive. I would recommend this to anyone that was in debt.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    Jeff and Jamie were very detailed in explaining and helping me understand the debt settlement program. They were extremely knowledgeable and helpful with account setup and program description. They walked me through the process and answered all my questions with great detail. Their responses are prompt and their customer care is exceptional.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Great service. Broke down everything for me. Easy people to talk to. Help answer all my questions and informed of everything going on in the program. Easy program to follow and looking to be free from this debt in the near future. I really am thankful for the help.

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    Customer ServiceProcess

    Reviewed Jan. 18, 2018

    I have been the in the program since August and am pleased so far. It takes a while, but I think in the end it will be worth it. Great communications. Always quick to respond. It is hard to be patient and wait for the offers to come in, but it happens!

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    Process

    Reviewed Jan. 18, 2018

    Being an A+ company with BBB made it easy to complete my research and to come on board to resolve my debt issues. Nathan ** was quite helpful in guiding me through the entire procedures of the National Debt Relief program particulars and my concerns.

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    Customer ServiceTransparency

    Reviewed Jan. 18, 2018

    The process was quick and easy, one phone call and not a bunch of transferring to other people. I feel less stress about my finance. What a relief. Mr. ** explained everything clearly and answered all my concerns. I will recommend friends. I don't feel overwhelmed anymore.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 18, 2018

    Awesome customer service, fully explained the terms. Assisted throughout the entire process. Could not ask for a better experience. I appreciate all the help and support given by the National Debt Relief agents. I will be sure to refer you guys to friends and family.

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    Staff

    Reviewed Jan. 18, 2018

    I was not expecting NDR to negotiate my largest debt first!! But they did and the result was outstanding!!! Totally impressed with the job they've done so far!!! Can't wait to see how it ends! Creditors have thanked me for taking these steps instead of filing bankruptcy.

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    Staff

    Reviewed Jan. 18, 2018

    So far a great experience. Both representatives that have talked with me have been great. I have no complaints at all and would definitely refer your company to a friend. I would add that I am generally skeptical of things that seem too easy and so far this does seem too easy.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    When it comes to great service with a high level of professionalism, National Debt Relief is the one. They handled our debtors very well and shield a lot of the unwanted calls and letters. They also, help find solutions to paying our debt back at a fraction of what we have with their proven system. Highly recommend these guys when it comes to getting yourself some debt relief.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Kim ** was a delight to work with, very informative and friendly. Everyone was, the process went a lot easier because of it. I am hard of hearing, and not very computer savvy, which makes it hard on other people, but they were patient. I am looking forward to being debt free. Thank you all very much.

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    Customer Service

    Reviewed Jan. 18, 2018

    I was so worried to ask help from anyone. From the first phone call I was put at ease. One of my creditors started sending me endless default mailing and constant phone calls. NDR settled with that creditor first and I have such relief now.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Friendly experience. All my questions were answered and handled in a very professional manner. Paul explained everything in detail and I was very satisfied with his presentation. The ability to handle legal documents electronically is a valuable tool in this process saving time and effort.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 18, 2018

    The people that I spoke with at National Debt Relief were professional and helpful. They were returned calls in a quick manner and had the answers to my questions. The process was easy to start and the people are very educated on the process. I was given a complete explanation of the process in its entirety.

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    Customer ServiceProcess

    Reviewed Jan. 18, 2018

    You might experience with National Debt Relief for the most part has been very pleasant even though there was a little bit of a lack of communication in the beginning. I signed up for the program and didn't hear anything back for a while. I didn't even know that I was in the program until I looked at my bank statement to see that they had started withdrawing the money.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Very courteous and effective people to deal with. Answered all my questions to satisfaction. The tools provided for signing via Internet are user friendly in addition to the online help from the counselor attending the call. My level of apprehension was easily removed once I had the first conversation with Christy. Thank you!

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Representatives provided courteous, prompt, and professional service. They were knowledgeable, and explained the processes in a manner that I was able to understand fully. I appreciated that they went over the contracts and legal agreement with me section by section. Thank you.

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    Verified purchase

    Reviewed Jan. 18, 2018

    Since being with NDR they have settle 4 accounts for me, I just want to say Great job. Thanks for bringing me closer to being debt free. Hopefully they'll be able to get more settlement where I'll be more closer to being debt free.

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    Staff

    Reviewed Jan. 18, 2018

    The employees that work here are so friendly and helpful. I was overwhelmed with support and kindness when I needed help determining if this was right for me. I'm so grateful for all the help and support at National Debt Relief! You guys are truly a blessing.

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    StaffProcess

    Reviewed Jan. 18, 2018

    The person I spoke with was very nice and very accommodating. I have never done anything like this and he made the process easy. I had to get a card taken off of the debt loan and I had to put another one on. I'm thankful that this process was made so easy.

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    Customer Service

    Reviewed Jan. 18, 2018

    Since, I called and decided to make some changes in my life, National Debt Relief have been there with me. I love the way they called me to updated my accounts, giving input about my future, I am just all around impress with them. Keep up the great work.

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    Process

    Reviewed Jan. 18, 2018

    I was suffocating in debt, utility bills out of control, qualified for the program, a rough road it has been, they've done everything they said they would and beyond. Best decision I've made in my life. Already resolved 2 of my 6 creditors in less than a year's time. Highly recommend!!!!

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    Staff

    Reviewed Jan. 18, 2018

    It was really good. Easy to understand and did not feel pressured. The staff was very nice, although it often was obvious they were reading from a script. Once I review all the documents, I will able to tell how clear the information was via phone.

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    Verified purchase

    Reviewed Jan. 18, 2018

    A large portion of the debt we've had hanging over our heads these past few years was eliminated today with a settlement offer that was very much in our favor... thank you National Debt Relief! You have made the days much brighter now for us as a result!

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Oni was very patient and kind. It took several months for me to decide National Debt was the best company for handling our creditors and getting those balances lowered and paid. She was very reassuring and encouraging. Answered questions and helped build a budget.

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    Customer Service

    Reviewed Jan. 18, 2018

    Clearing debt and keeping me touch with the outcome. Emailing information setting debt I love it. Now all we need to do is get it down to 0. And my score up over a 700 is the goal. I just hoping it come sooner than later... Thank you keep up the food work.

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    Staff

    Reviewed Jan. 18, 2018

    They were very friendly and informative, I am happy to work with them. So far excellent and I feel hopeful now which is a good feeling! The whole team is very professional and I would highly recommend to anyone who has debt that is out of control!

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    StaffProcess

    Reviewed Jan. 18, 2018

    The team at NDR are very polite and make it easy to understand this program. Ryan helped me get my credit back on track for the future. Thanks. Also the young lady I spoke to after was nice and helped me finish up the program.

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    Verified purchase

    Reviewed Jan. 18, 2018

    I am very grateful that your organization is helping me to take care of the majority of all of my credit cards, and my debt will most likely be manageable in the future. I plan on retiring in the next few years, and appreciate the opportunity to have a clean slate so that I may be able to enjoy my retirement without constant worry over my finances.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    Extremely good. Both Luis and Paul were very helpful and explained the process. Looking forward to removing my debt. Process was enlightening. I hopefully this will be resolved within the specified time table. Looking forward to working with National Debt Relief.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    My experience signing up for debt relief was very Good! The Staff was very professional & explained the process to me step by step. Both staff also reiterated in our conversations that they are available for any questions or concerns I may have. Thank you!

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    Staff

    Reviewed Jan. 18, 2018

    I would always recommend my close friends & relatives. For the main role with National Debt Relief they are Welled professionals in every aspects. Whatever questions you inquire an answer you will get. In the beginning I was hesitant but once you start speaking to them I felt at ease. I cannot wait for these credits to be over & done. It'll be so much relief for myself & my family. Thank you National Debt Relief. I always look forward hearing from them.

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    StaffProcessTransparency

    Reviewed Jan. 18, 2018

    Had a great experience with National Debt relief agents, they were very professional, they knew what questions to ask and how to make one feel comfortable with the process of getting rid of debt. Everything was explained in detail. They made the process very easy. At first I were skeptical but the agent put me at ease.

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    StaffProcess

    Reviewed Jan. 18, 2018

    As a new client to the program, I have been happy with the prompt service. The Team has been attentive and helpful with questions and concerns. This is a difficult time and they have gone above and beyond to try to alleviate the stress that I feel while trying to get myself into a better financial situation.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Very knowledgeable and helpful in explaining the process and program. They were very helpful in each and every step of the way and I know it already takes a huge burden off my shoulders. I would highly recommend this program to anyone requiring a solution to their debt problems.

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    Staff

    Reviewed Jan. 18, 2018

    They have done everything they said they would do, in only four months they have taken care of three of my credit cards debt. I would recommend them in a heartbeat. Very knowledgeable personnel, very easy to talk to, make you feel like a weight have been lifted, and give you a peace of mind.

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    Staff

    Reviewed Jan. 18, 2018

    They have been very helpful and I am very satisfied with their handling of my credit card accounts. I would recommend them to anyone who needs help with their finances. They were successful in negotiating several debt settlements for me.

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    Process

    Reviewed Jan. 18, 2018

    At first enrolling in the program it took some time. I was skeptical and thought I had made a mistake. But after 6 months of making on-time payments, they gave me an offer I couldn't refuse. With help from Liberty lending, they were able to settle my debt for less than 50% of what I owed. I will now be out of debt in less than a year instead of 3. Thank you National Debt Relief. You showed me there is a light at the end of the tunnel.

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    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    Olivia was so fantastic! She was sympathetic to our situation and very detailed in the process. My welcome call was also fantastic! The entire process took less than 3 hours to complete and I am very excited to get ahead of the snowball someday!

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    Reviewed Jan. 18, 2018

    I just joined yesterday. I was so distraught over my situation, and after speaking with Michael I felt much better. He showed me there is a light at the end of the tunnel. I'm glad I made my first step with National Debt Relief! Thank you Michael.

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    StaffProcess

    Reviewed Jan. 18, 2018

    I got the pleasure to speak to a Val ** and he was very upfront, knowledgeable, and respectful. He gave me great advice and tons of information as well to help me start the process of getting out of debt. Thank you Val.

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    StaffProcess

    Reviewed Jan. 18, 2018

    Thank you for your help! Everyone I talked with was professional and answered every question! I understand what I am up against and you can help. I look forward to completion of the program and I know with your help it will be a success. Again a big THANK YOU!

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    Staff

    Reviewed Jan. 18, 2018

    The Rep that help me was very friendly. Also they resolved one debt in about 6 months. I'm close to being a debt free. I’m sure I will gladly recommend this to a friend. Also they always send me a statement to check how much I deposited to my acct. keeping me updated will have a positive results to where I stand for with my debt.

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    Staff

    Reviewed Jan. 18, 2018

    National Debt Relief has done exactly what they said they would do for us!!! They always keep us posted on our account. They are very respectful and professional. I am so grateful for their honest help!!! I recommend them to anyone who has found themselves in an unfortunate financial situation.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    Elizabeth was very friendly and helpful. She was very forward with what they were going to do and what I needed to do. No doubt whatsoever. Very transparent. I would definitely recommend to those that need help with their debt in order to better their lifestyle. I wasn’t smart when I was younger and just kept opening credit card accounts and requesting loans. No more of that. It’s time to start saving.

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    Staff

    Reviewed Jan. 18, 2018

    The experience so far is a positive one. Very well handled. Understanding. Nice People. I would recommend them to someone who is in need to be relieved of their debt. This is a new beginning and a learned lesson too. I'm sure I will be happy after this is all set and done.

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    Customer ServiceStaff

    Reviewed Jan. 18, 2018

    Great company!!! They work super fast!!! Look forward being debt free!!! They will answer all your questions, communication is great!!! I feel super confident with them!! Would recommend to family and friends!! NDR rocks!!!

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    Staff

    Reviewed Jan. 18, 2018

    Extremely professional and compassionate. Very easy to work with and put my worries at ease from the very beginning. They answered all of my concerns and questions. I wish I would have done business with them sooner. I absolutely recommend National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 18, 2018

    When I went online, the ratings of National Debt Relief were good and a friend of mine told me about the program, too. I enrolled and it was a smooth process. National Debt's guy explained to me all the stuff very clearly and he made it easy for me. I have 11 creditors and they’ve solved four. Every time they made an arrangement with my creditors, they call me before doing anything and ask me if I agree with the terms and the conditions and it is awesome because they don't do anything behind my back. They always keep me updated even through mail or text messages and every month, they call me to update my situation with my creditors.

    The communication is awesome and cost-wise, the rate that they do it is low. I almost had no life because of all the debts that I had and they are solving it. The ones that are left are hard, but they always keep me updated with all the things they do so, it's fair. I was struggling with my economic situation a lot and now, I can plan it better because I know how much they're going to get from my account and I know exactly how much I have left. I’m happy with the service and I have recommended three of my friends and they got into the program as well.

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    StaffTransparency

    Reviewed Jan. 18, 2018

    I just got a divorce and I had too much debt. I called National Debt Relief and explained everything, and the rep told me about the process. National Debt Relief provided me with credit card consolidation services. It was basically like a settlement. The program has already settled a couple of my credit card debts. It saved me money indeed. I'd recommend NDR to others.

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    StaffTransparency

    Reviewed Jan. 17, 2018

    Very polite and helpful. I was treated with respect and everything was explained to me at my pace. Great people!! Also very responsive!! I’m only just getting started, but I feel very confident about it due to the help and support that I have already received from the start. Thank you!!

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    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    Enrolling was easy, the enrollment phone call was a little more difficult to follow what was being said. The young lady was speaking in a very choppy speech pattern. Overall it was a relief to be taking care of this and payments were reasonable.

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    Reviewed Jan. 17, 2018

    I would say that the service I have received is excellent, I am very pleased. Thank you for everything that you have done for me so far. I understand as of today that I still have four debts that still need to be paid. I've been with your company for a little over nine months.

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    Staff

    Reviewed Jan. 17, 2018

    From start to finish today I was helped by competent and knowledgeable people that helped set my mind to rest. I'm excited about my future again! I would definitely recommend to a friend or colleague. Thanks for providing a much needed service!

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    Customer ServiceStaff

    Reviewed Jan. 17, 2018

    So far I am very pleasantly surprised. Fast work and excellent result. Thank you! I didn't figure to hear from you for at least a year. It's been 6 months. Great job. Keep it up and I'll recommend you to everybody!

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    ProcessTransparency

    Reviewed Jan. 17, 2018

    Ray ** and David Satek ** with National Debt Relief were very personable and took the time to explain the program very clearly - it was very enjoyable to go thru the account setup with them... We hope that the program will be beneficial for our family situation. Thank you.

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    Customer ServiceProcessTransparency

    Reviewed Jan. 17, 2018

    I was first feeling uneasy about consolidating my debt, but I called in, they answered all of my questions, walked me through the process. I did not feel pressure to make a decision then and now. Love the 100% money back guarantee if unsatisfied.

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    Customer Service

    Reviewed Jan. 17, 2018

    I have sent many emails back and forth. Your customer service dept have responded in a timely manner with information that answers my question. I am unable to locate my account number. I have gone thru all my documents can you help? NICE JOB. Thank you.

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    Reviewed Jan. 17, 2018

    Disabled veteran. No cola in years. Everything has doubled at the store. National Debt Relief has given me back my life period... Very easy to work with. A+ at BBB, I checked 3 times with them to make sure they were legitimate. THANK YOU!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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