National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 8, 2017
I am happy that one of my debtors has agreed to our terms but wish that the other debtors agree quicker. Especially Navy Federal Credit Union, Home Depot and Prosper. I would feel great relief that things were moving along.
Reviewed June 8, 2017
I was in a difficult situation; something unexpectedly happened. I found National Debt Relief via a random search in the internet and gave it a try. Not only they take my other loan that was left off by another company, they clean up my existing debts in one simple and much cheaper payment. Thank you so much National Debt Relief... First I thank God for opening this door for me to be completely debt free... Then thank you Crisanta **... Awesome job. :)
Reviewed June 8, 2017
We've had some issues where we lost income. We had too much debt and needed help. NDR stepped in and are doing a great job. We are about 30% done, but are getting there. Their fees are pretty high, but you still work out paying less with their negotiations in settling accounts with creditors. Most creditors recognize them and will stop calling you once you give them NDR contact info. I have been very happy thus far and highly recommend them as an alternative to making decisions that will greatly impact one's credit. Plus, I never not wanted to pay my bills, so I am glad that I have someone who is helping me. Thanks NDR.
Reviewed June 8, 2017
I have no regrets signing on with NDR. I have been experiencing a financial hardship but still able to pay on my bills. I have and will continue to recommend National Debt Relief. With the help of NDR I am not welching on my debts. I am able to pay what I can with the end goal in sight. Thank you so much for all of the support and compassion given to me and my situation.
Reviewed June 8, 2017
Prompt service. Always professional and knowledgeable. Efficiency and willingness to help and answer questions was a surprise for me. Very happy. I will gladly recommend this company to anyone I know that has credit problems. I am glad I decided to call.
Reviewed June 8, 2017
I love how quick and easy it is to start the program. I'm almost closer to becoming debt free. I was in over my head before starting the program. I have 3 out of 6 creditors paid off and NDR has done all of the work for me. I definitely recommend this program!
Reviewed June 8, 2017
I was assisted in receiving a third party loan. The people I dealt with were professional and expedited my loan quickly in order to negotiate a settlement with my creditors. I believe the settlement was fair and the terms of the loan according to the proposed settlement agreement.
Reviewed June 8, 2017
National Debt Relief has successfully helped me pay off all my credit cards in record time. I truly didn't think it was possible with the hill I had to climb but they made it very easy and were very communicative along the way.
Reviewed June 8, 2017
They helped me to get on a plan, followed up with me to gather all necessary info and feedback. I feel much better having their assistance while I'm experiencing financial hardship. The website is extremely user-friendly and it's nice to see my progress.
Reviewed June 8, 2017
When I first made my application, I spent quite a bit of time on the phone with Lauren. She was very patient with me, answered all of my questions and offered me a lot of encouragement and support. Every time I spoke to someone from NDR on the phone, they were always so very helpful and encouraging. I felt like they were my cheerleaders and this program took such a burden off of my shoulders. I would, and have, recommended NDR to my friends. Thank you all so much for being with me on my journey to becoming debt free!!
Reviewed June 8, 2017
From the minute the conversation started till now I have been extremely pleased and relieved that there was a solution to my debt problem. They are always been nonjudgmental with their assistance and with every phone call.
Reviewed June 8, 2017
I'm grateful for the turn around on my debt payout. If it had not been for National Debt Relief I would have filed bankruptcy. But because of this program, I can now see the light. I've told a lot of friends and family if they ever think about filing bankruptcy please try National Debt Relief first. Thanks National Debt Relief.
Reviewed June 8, 2017
We would definitely recommend National Debt Relief to friends. Joseph ** and the customer service team are great to work with. They are very knowledgeable and are happy to answer any questions we have. They are very courteous and professional.
Reviewed June 8, 2017
While it is difficult to say how satisfied I am with NDR, as I have just signed on with the company, I feel confident we will have a professional working relationship, given the courtesy and respect with which I was treated during the enrollment process.
Reviewed June 8, 2017
I was a little skeptical to start. It has since happened. They took care of me and or are taking care of me. They care. They wish to help. They are on time. They mean what they say. They're courteous and kind. They are there to help. I would recommend them to everybody who needs a little help now again when they're down on their luck. A very reputable company.
Reviewed June 8, 2017
I am so glad that I reached out to National Debt Relief. I feel so at ease that they are handling my accounts for me. They keep me informed by email and phone. The customer service that they provide is always so professional and polite. WONDERFUL company.
Reviewed June 8, 2017
Fast & reliable responses when questions arise. Staff have always been courteous & sensitive when dealing with me. Being able to view my progress on the dashboard is great. The guidance to deal with debt collectors has made a difference in my stress level, I no longer worry or cringe when they call.
Reviewed June 8, 2017
Overall great experience! Everyone is very helpful. And it's an easy to understand payment plan. I'm always able to speak to a real person when I call. If I have any questions at all, someone is always available to answer and explain.
Reviewed June 8, 2017
It concerns me that I keep receiving calls from our accounts stating, when they call you, they receive no information. Please communicate with them so we can get them off our back. When will you start negotiations with our creditors?
Reviewed June 8, 2017
National Debt Relief is by far the best debt relief agency I have worked with. I love how they communicate with you and you don't feel left in the dark. I also feel and see my debts getting settled and paid. I have recommended NDR to family and friends.
Reviewed June 8, 2017
I have in the program since February 2017. I have had good experience. The only thing is when I ask my agent the interest rate he said there was one, I knew that you'll had to charge something, but found out later is was 21% of the total balance I owed. I want to finish this project and get back to living. I pay 600.00 a month which is a struggle. I am a widow and should have never let this happen. Thank you for your service.
Reviewed June 8, 2017
NDR cut my debt in almost half and their transparency and stellar customer service can't be beaten. I had gotten in over my head due to some hardships, and these guys helped me get back on my feet and make my way out of my debt sooner than I had expected. I highly recommend turning to them when you are in need of help!
Reviewed June 8, 2017
From my first phone query to "today" I have been treated with courtesy and care. Everything has been well explained and all my questions have been answered clearly. I have been pleased with the negotiations which are fair. Since I had multiple cards to be resolved, the order in which they have been work on has made payments manageable. I have only high marks for the team, and am so glad I chose this service to help with my debt resolution. Thanks, to all.
Reviewed June 8, 2017
We have had a very good experience with National Debt Relief. Everyone has been kind, courteous, and overall extremely helpful with our situation. If we had any questions, they would answer them completely. And, make sure we understood everything that was said to us. We would definitely use their services again, if needed, and recommend them to family and friends.
Reviewed June 8, 2017
They helped me so far to get me out of debt. I have 3 in pending and 2 to resolve. I hope we can get it done soon as possible before they raise my rent because of the school taxes. Me and my granddaughter she is 15 and in school and we need some money to live on. We don't have that much now as it is. To pay rent, bills, food and things for school and her sports at school and her clothes and personal things for her. Thank you.
Reviewed June 8, 2017
I contacted NDR because my circumstances changed due to my health, job status, addition to my family, & other circumstances, needed a pause for a few months until I was able to work my full time job. Got the help I needed & she was very clear.
Reviewed June 8, 2017
Recently I received a call from National Debt Relief. They were offering a 21% loan to close my credit card debt. I felt this was wrong, trying to take advantage of a bad situation. It also extended the period of pay off from the original program we signed up for. Their "fees" are high enough without partnering with a bank to double dip.
Reviewed June 8, 2017
So far so good. I am very pleased with their attention to my debt relief. They have stopped the phone calls from creditors. One creditor has been resolved. I am very pleased so far. Hopefully the rest of my debt will be resolved.
Reviewed June 8, 2017
I am over the moon with this company. The joining process was easy and the customer support team is wonderful. They are always so kind and so willing to address all of my needs and questions. I feel this was the best decision I have made this year. I would recommend this company to anyone and everyone that's in need. Thank you NDR for alleviating so much stress in my life.
Reviewed June 8, 2017
Made a hard decision, very easy to deal with. Answered all my questions. Help me deal with collectors. After seven months with the program so far I have 30% of my debt settled and on my way to being 100% debt free. What a relief!! No more harassing phone calls!
Reviewed June 8, 2017
This company has saved us from filing for bankruptcy. I highly recommend their services. Before consolidating we were living paycheck to paycheck. We were paying around $600 a month in credit card debt. We now are paying around $140. The creditors have stopped harassing us and we are able to be free once our debt is paid off.
Reviewed June 8, 2017
I needed to pay my debts off so I could retire. I had paid medical bills with credit cards and had a few other emergencies that I used cards to pay. National Debt Relief is helping me become debt free in a responsible way. Thank you.
Reviewed June 8, 2017
I'm just getting started on this journey, but, so far so good. The entire team is super helpful, and all of the parameters of the program were explained to me in detail. I am very optimistic that by the end of this program my goals will be achieved. I am excited that financial freedom is on the horizon!!
Reviewed June 8, 2017
So far I have been happy with how my account is being handled. Good communication as settlements are reached. I have had some issues with certain creditors continued harassment, but other than that it has been a pleasant experience. I would recommend them to anyone.
Reviewed June 8, 2017
NDR has just negotiated with my first creditor and obtained a 27% settlement. Only one word for that - WOW! Whenever I call, they are always professional and extremely courteous. The process has been seamless and very easy from the start. Thank you very much NDR!
Reviewed June 8, 2017
Everyone was so helpful in my journey to becoming debt free. The registration process was simple and every time one of my debts had been resolved the settlement was thoroughly explained to me. I would highly recommend this program to anyone who wants to get out of debt!
Reviewed June 8, 2017
I am so happy and excited, this is the best thing I could have done. I was afraid at first but was so well informed about the program and how I can be debt free. I just sit back and they take care of everything for me. I should have done it a long time ago.
Reviewed June 8, 2017
I had a hard time deciding what was the best option for me and my family. The agent was very patient, helpful, knowledgeable and was not pushy. When I was ready, he was there to answer all my questions and was very thorough.
Reviewed June 8, 2017
Process is a bit long to get things set up, but once you do it's a really great service and customer service is always very helpfully and just a call or email away, they always resolve any issue and answer any questions you might have. They also always keep you updated the entire process.
Reviewed June 8, 2017
I am thrilled to know that one of 3 of my cards has been already negotiated under a year. This has helped me stay on target.
Reviewed June 8, 2017
I could not have asked for better in my time of need. National Debt Relief has helped me bring down my debt to manageable levels and I couldn't be happier with them. Now I'm not called constantly by debt collectors and my life is getting back to normal.
Reviewed June 8, 2017
I am so happy with the service provided by National Debt Relief, all of their employees treat and help you in the friendliest way ever. I was skeptical at first cause I wasn't too sure how this all worked but they always explain everything to me so great.
Reviewed June 8, 2017
National Debt management is doing a excellent job. I highly recommend them for anyone who wants to be debt free!! They are professional, polite and they are really nice. I haven't worried one bit since I've been with them and that makes things easier on my end! Kudos!!
Reviewed June 8, 2017
My experience with National Debt Relief has been amazing. They are on it with negotiations and when legal action is required. Also there to help if you can't make a deposit into the account due to low funds. I would recommend National Debt Relief to all my family and friend. Which I already do!
Reviewed June 8, 2017
I went through a divorce last year... the debt was overwhelming. I am currently in the process of building up my escrow account so that I can have my debt negotiated in order to pay everything off. I am looking forward to finally getting the fresh financial start that I deserve.
Reviewed June 8, 2017
Facing retirement with significant loss of income, I found myself desperate to find a way out of debt. When checking out another company online, I found that National Debt Relief had a 5 star rating with the BBB. I'm so glad I called. They have counseled, reassured, negotiated, encouraged my participation, faithfully honored our agreements and all in all removed a lot of stress from my life. I look forward to becoming debt free and would not hesitate to recommend National Debt Relief to someone in similar circumstances.
Reviewed June 8, 2017
Why is everything under National Debt Relief but if you want to cancel you have to cancel with Global Credit Solutions. Are you National Debt Relief or Global Credit Solutions or both. I signed up with National Debt Relief. Why would I need to cancel with Global Credit Solutions? Fraud.
Reviewed June 8, 2017
I deposited a large amount of money is the reason I feel a lot of these offers were settled, but I feel like I had to push them to get the 1st one done. After the first offer then they starting coming through. For the most part they are great with settling debts. Most of their staff are pleasant to deal with.
Reviewed June 8, 2017
I was really impressed by the person who enrolled me in the program. It's been almost 4 months and I haven't realized any progress yet. I am not being harassed by creditors as I followed the directions and changed my phone number and address with creditors. This tactic worked very well!
Reviewed June 8, 2017
They are great! They handled all my creditors and took the stress off of me. I am now debt free thanks to National Debt Relief. All my debts we reduced and paid off just as they said. They set up a payment plan that made things a lot less stressful.
Reviewed June 8, 2017
All questions asked were gone through & explained thoroughly. I had very few calls from creditors, & that was only at the start, once National took over they took care of everything. My hat's off to them, I have a ways to go yet, but I feel I am in safe hands.
Reviewed June 8, 2017
So far so good. 10 out of 10. The representatives are always nice and accommodating. Every time I have an inquiry, I can always contact a rep. They are always available and respond quickly to emails. This company should be proud of the individuals that work so hard for it!!!
Reviewed June 8, 2017
This program was referred to me three months ago and I didn't have any problem to get signed up. My understanding was that you have to be qualified for the program. However I was and everything went smooth so far. Customer service rep who walked me through the process was phenomenal. I called and spoke with the Customer service rep and they're competent. I just hope for the best. I don't have any problem so far. Just waiting for the four months period to see the outcome...
Reviewed June 8, 2017
I was hesitant to call, fearing that I would be bombarded with calls and harassed. Luis was patient, as it took almost 2 weeks for me to make the decision to use this service. He and the rest have the team have been supportive.
Reviewed June 8, 2017
NDR makes the process so easy for us and makes a stressful situation so much more palatable. The staff is so responsive, explains things so thoroughly, and the documents are clear and easy to read. I cannot thank the staff and this company enough for changing my life!
Reviewed June 8, 2017
JUST very helpful and easy to use services. The contacts helping me were very professional and easy to work with and the document transfers were easy to accomplish. Very satisfied with my account resolution moving along fine. I would recommend this to anyone needing financial assistance.
Updated review: Sept. 2, 2017
So far I have had four negotiations. The first two negotiations excited me, they were about 50% of the original debt amount. Which is what they promised. The third negotiation was awful and very disappointing. I am paying 90% of the debt. I feel like I could have negotiated better than that. The fourth negotiation was ok, I am paying about 55-60% of the debt. However, the service rep whose name I can't recall was Amazing. He answered all of my questions, did the math with me and just make me feel like I was a priority. Thank you to him. He changed my star rating from a 1 to a 3.
Original Review: June 8, 2017
National Debt Relief allows your credit card balances to increase then they offer a settlement that's above what you originally had. I was very impressed with the first settlement, but the two offers that followed were absolutely unacceptable. I'm so disappointed right now. I hope and pray things improve drastically.
Reviewed June 8, 2017
National Debt Relief has made my life better. I am now able to answer my phone without fear of a debt collector being on the phone. I am handling my responsibilities as well as I can and am at peace. Thank you.
Reviewed June 8, 2017
They have been very helpful, and genuinely were concerned about my situation. The Customer service team has been great with keeping me updated. The negotiations with the collections have been handled very well, and they have been going a lot faster than original scheduled.
Reviewed June 8, 2017
The people at National Debt were very professional and helpful. I didn't want to call them at first because I wasn't sure if they were legit. Well they are legit and they helped me. I had gotten myself in a little trouble with credit cards and they helped me get out of it.
Reviewed June 8, 2017
Great people and company to work with, always answer all my questions, and make get out of debt easy a real peace of mind. Would recommend them to anyone who is trying to get out of debt, they are a real peace of mind. Thank you.
Reviewed June 8, 2017
I couldn't believe when they told me they had negotiated a debt settlement of $6,933.00 for only $2,824.78. Unbelievable! By the time it had already passed, it was more than $8,000.00. That has been one of the best phone calls I have received in my life. They did it and I feel so relieved now. I highly recommend the National Debt Relief. Thank you so much!
Reviewed June 8, 2017
Hi. Happy that we're able to get deals quickly with some of the creditors. Not happy with the time it's taken to get the others settled. Also not satisfied with the lack of communication. I'm the one that is always calling to find out what progress is being, I've asked to get a weekly update phone call to be kept in the loop which has NOT happened. Not very good customer service. Don't get a warm feeling that someone actually cares...
Reviewed June 8, 2017
I am new to this concept and experience. I have been highly satisfied with the services that have been provided thus far. I am very eager to see how the rest of the experience plays out. National Debt Relief has truly eased the financial burdens I was previously experiencing.
Reviewed June 8, 2017
I really don't know what to be thinking at this point... When I first signed up the gentleman had told me that it will take anywhere between 24-48 months to pay off my accounts! The time hasn't passed yet but it has been at least 8+ months with no account paid! I check my global account and I have more than enough to pay off 2 bills but nothing has gotten taken care of yet! At this time I am not so sure I made the best choice in picking National!
Reviewed June 8, 2017
I already enrolled to National Debt Relief but they didn't yet start paying my creditors. My creditors still calling me and annoying me because of my late payments more the 120 days. No payment still made to my creditors. I want to know when the National Debt Relief start payment to my creditors.
Reviewed June 8, 2017
I appreciate how prompt everyone is when I call or fax. I appreciate how you handle all inquiries from creditors and I don't have to deal with them. From the initial call I made through it all, everyone has been very nice.
Reviewed June 8, 2017
National Debt Relief has become such a blessing. I am halfway there to being debt free and am very grateful for National Debt Relief for making that happen. They have also taught me how to better handle my finances. Love it!
Reviewed June 8, 2017
When I joined National Debt Relief I was so far in debt. I had many many credit cards and I was drowning in depression. All I was able to do was pay my bills each month, the minimum payment, which means I was never going to get ahead. Things were ok while I had the job I worked for, I was making decent money and I was able to keep my head above water. But the company closed where I lived and I was out of work. While I found another job, it wasn't near the same amount of money, made me realize I needed help. I heard on the radio about debt relief for credit cards, so I went online and found this company. It was the best thing that I could have done. It's been a year and I've gotten 6 of the cards negotiated and paid off. This actually feels like sometimes it saved my life. I would recommend it to everyone even if they weren't my friends.
Reviewed June 8, 2017
This is my first time doing this so I am really not sure of anything right now. I am glad that this company is trying to help me settle my debts. I would recommend this company to my friends if they are ever in need of help.
Reviewed June 8, 2017
Overall, I was very pleased with both the time it took and the negotiating they did on my behalf to get all of my debt paid off. I would have liked more communication in the last couple of months prior to being done so that I was clear on what I had left so I could start making plans to rebuild my credit.
Reviewed June 8, 2017
So far with National Debt Relief I have experienced great things. Kind and helpful people who work here. So I'm glad that it's all going smoothly as go through to paying off my debts. Would recommend to friends and family members.
Reviewed June 8, 2017
I realized that I keep paying minimum balance on my credit card and though it's not gonna look bad on my credit because I am paying for it, I'm never gonna get out of it besides keeping paying the minimum. My friend told me that National Debt Relief may be able to help me and I don't have to do bankruptcy. She also told me that National Debt Relief will help me save out money. They can help me negotiate paying the creditors and then eventually build my credit. I applied but almost got denied because someone stole my identity. They had a credit card for Target for $10,000 which was insane for a 19-year old.
I initially spoke to James who did everything he could and was able to help me get approved. National Debt Relief was able to negotiate two closing costs to my credit so that was great. There is some hardship because I used to split deduction twice a month. And then, there was this one time that they had to deduct three times in one week. I had to make sure that I have money on my account for the scheduled payment. But other than that, it's still my money technically and it just went through different savings. They helped take out a bunch of box off my back for me to save again. They've been a great and I highly recommended them.
Reviewed June 7, 2017
This is a good company to help you resolve debt problems. However, I recently tried to settle with one creditor, and on at least three different occasions, I was told by 3 different people there "you are with me now and I will call you back". No one ever did. The issue was that since it is a legal contract, the creditor didn't want their money and account closed until the contract was up. This payoff was at least 7 months ahead of payoff date. No one seemed to want to assist me and physically call creditor, as emails were ignored.
I want my credit healed faster and I feel personal service is out the window with them. I understand the contract thing, but the calls and service could have been attempted. And I was also jerked around with much disinformation and they wanted to continue pulling money from my account when I verbally and in writing told them not to. Bottom line is it's my fault that I needed to resort to this company, so it will be over soon in a few months when creditor takes last payment, but could have had total amount months ago.
Reviewed June 7, 2017
Quite frankly, I feel as though I've been left out of the loop. Except for the one booklet that NDR wanted me to fill out and return parts of it to them, I have no idea of what's going on. I keep getting tons of phone calls each and every day from creditors, Sundays included, but since I have an answering machine, I let it answer and very seldom does anyone leave a message. Occasionally someone will send me a letter, but not often. They always want me to contact them. If NDR is doing their job, they should realize what the problem is and they should contact NDR.
Reviewed June 7, 2017
It is over! This company is a lifesaver. They did all the work for me and I would have struggled trying to pay each creditor on my own separately. I was saved from going bankrupt and my credit score is already improving. I was skeptical like most at potential clients but making one solid payment compared to multiple kept me financially sane. When in doubt NDR solved it out. P.S. I saved over 65% of my original debt.
Reviewed June 7, 2017
In order to deal with the larger of the accounts that I had in the program, I was told that I'd need to provide 25% of the total amount I had outstanding for negotiation. I provided a lump sum of almost $3,000 with the express caveat that the funds be applied to the larger account... I was ignored and everything BUT that specific account was addressed. I spoke to several representatives with my concerns with no resolution. After three of the four accounts were resolved and the larger account hadn't been addressed for more than 18 months, I was offered a loan (at 20% or more APR NOT including the fees of NDR for negotiation) to resolve through NDR to "quickly" resolve this last account or 1) be open to potential litigation from my creditors or 2) wait even LONGER to accumulate the 25% to now 40% to negotiate with my final creditor. After fruitful negotiations of the other accounts, I was very disappointed.
Reviewed June 7, 2017
I have been very pleased. Representatives I have spoken with are very thorough and able to understand. I have felt comfortable with the process. There has been no pressure but very willing to work with me to solve my debt issues. As a senior citizen on a limited income, this has been a good decision for me. Thank you.
Reviewed June 7, 2017
Working with creditors. Even though it's taking awhile for creditors to sign on I'm hopeful all will be taken care of. I really do have faith that NDR will be able to resolve it. This is really my last resort. Without NDR, I would most likely be in debt for the rest of my life.
Reviewed June 7, 2017
I have been pleasantly surprised at how well it is working out with my debt since becoming a customer. They have done well so far and I noticed the difference it makes as far as paying off my bills. I can't wait to see how it all works out once we get closer to finishing.
Reviewed June 7, 2017
The program is great, it really helped my financial situation. Especially in giving me peace of mind. No harassing phone calls, no dealing with pesky bill collectors. The customer service agents are helpful and efficient. I had to call with questions and the agents were wonderful. They helped resolve my issues and explained everything clearly.
Reviewed June 7, 2017
I join National Debt Relief about 3 months ago due to my search on Google and their promises. So far, they've deducted money from my account religiously for 3 months, my credit took a dive (all expected due to prior communication before signing up. My dissatisfaction is: no further communications from them. I've sent them several collection emails from my credit card companies and received no responses whatsoever from NDR, no even an acknowledgement that they received my emails, nothing. Took my money for 3 months, no results whatsoever, then no further communications from them and didn't response to my emails. Not acceptable to be a consumer service company, esp. for a debt relief company whose clients have much anxiety and need communication to let them know what's happening and what actions have they taken to help me. Again, not recommended.
Reviewed June 7, 2017
I was in a credit card bind. I called NDR and they explained what they had to offer. I accepted the offer and since then everything has went exactly as they described. My life has much less stress thanks to NDR. I wish all companies work this way.
Reviewed June 7, 2017
I am very satisfied with the help National Debt Relief is providing on my behalf towards my creditors. I hope to eventually get out of debt faster than if I tried doing it on my own, which caused me some sleepless nights. Their representatives are very courteous and professional and always ready to answer any questions I may have. I highly recommend their services and am thankful for them myself.
Reviewed June 7, 2017
5.0 the experience was excellent. Your customer service was amazing. I have confidence in myself and how I see my debt being cleared up. Thank you so very much for giving me this opportunity. It seriously means a lot to me.
Reviewed June 7, 2017
We have been enrolled and sending you all money for distribution to our creditors since 02-04-2017. So far we have had to be proactive when needing to know about the progress, if any, of our program. Last time we called, we were told it can take 6 months for the distribution of funds to start. In the meantime, our credit scores are dropping like stones in a pond! This is very painful, but we are hopeful that all will be settled and we can begin getting out of debt within the 2 year margin we were given. We look forward to that time and will obviously give your company a ringing endorsement at the successful conclusion of our contract!
Reviewed June 7, 2017
All the agents are very helpful and understanding. I always receive answers to my concerns fast every time. It has been a great experience. It is an awesome team. I would definitely recommend it to anyone. This is exactly what anybody in my situation should do.
Reviewed June 7, 2017
I really appreciate how this program has worked together. I gave it only a 4.0 though because no one advised me to consider how it would affect my credit adversely and I haven't seen the results of them talking to my creditors yet after almost five months.
Reviewed June 7, 2017
When decided to use a debt relief service we searched through several and did comparisons with the Better Business Bureau to determine length of time in business, overall rating, and what kinds of complaints people had. National Debt Relief was the first choice. Once we called they explained everything clearly and had no issues answering questions we had through the process. It does take a bit as they need all the information of those listed on the debt and what debts they are to handle. Once setup you have access via a secure website or the phone. We have used both depending on the question we had. They always explained everything and sometimes to an extent beyond what we needed to be sure everything was clear.
The website is very easy to use and you can easily upload letters and information from your creditors so that NDR knows what is going on. You can also see updates of what they have done so far and check your account standing. Responses from entering requests and uploading items to the site have been within 48 hours other than weekends, which is not bad considering you usually have the time to wait for the response. All written responses are easy to understand and you can continue the conversation further via responding to the emails they send.
Like any service like this, the first several months at least if not the first year will be nerve racking to anyone because the calls and letters don't stop, but NDR needs to be sure the customer is also holding up their end by paying the agreed amount on time and then having enough funds to properly handle the negotiations they do. We are still in this phase, but they have been very good at explaining how to handle everything.
Reviewed June 7, 2017
NDR is an absolutely amazing program that my husband and I enrolled in 7 months ago. Several of our accounts have been settled and correspondence with NDR has been top notch. We were upset to find ourselves buried in debt and NDR has given us hope for a brighter future!
Reviewed June 7, 2017
My experience has been great. They explained their program thoroughly. And answered all questions. Everyone who I have spoke with has been so polite and helpful. I would definitely recommend National Debt Relief!!! They take care of all the work of dealing with creditors. It has been a very pleasant program.
Reviewed June 7, 2017
We thank you to the National Debt Relief a lot. Without their help, I still don't know how to get out of the debt. Thank you so much for your kindness and exact information is given all the time. And definitely, debt amount was decreased humongous. We are big thankful to the National Debt Relief for saving us from the hardship in life. I recommend this company to anyone.
Reviewed June 7, 2017
Thanks again for giving me the opportunity to work with my decision to eliminate my debt this year. I am sure is going to make a difference in my financial future. Thanks again. Mostly thanks to M. ** for seeing me through the entire process.
Reviewed June 7, 2017
The employees at National Debt Relief are always ready to help you through the process of paying off debt. There have been a couple times I call with questions and they are always so kind and helpful. They relieve my stress level when I get upset about creditors contacting me. I feel comfortable and trust them. Thank you for helping through this process.
Reviewed June 7, 2017
I can look forward to my long nightmare with the US Bank to be over because of YOU! I could not do this on my own and I am very grateful to you all. I do not like it, however, that I can never get into my web page no matter how many times we reset the password. I do appreciate the security you provide... Just maybe include me in it more!
Reviewed June 7, 2017
Just been really friendly and everything is clear and understanding. I feel comfortable when I talk to anyone from customer service. Staff is friendly and answers all questions. Not pushy or rude. Times have been rough for me but with the help of National Debt Relief it's made my life a lot easier. And it's definitely appreciated.
Reviewed June 7, 2017
Constant phone calls from robots. No emails with what they pertain to. The program should also be reworked so it doesn't totally destroy your credit. I wish I had never done it. I would not recommend this program or any like it to anyone I know.
Reviewed June 7, 2017
I like the fact that the Debt Relief team contacted me via email when it was time to negotiate my first credit card debt settlement because I had paid enough into this program. It was an easy process. So far, I am happy with Debt Relief and I look forward to paying off more of my cards. Thank you.
Reviewed June 7, 2017
I started a little over 5 months ago and we have not settled any of the accounts yet. But I get my statement every month and the money is withdrawn on time. I hope it turns out to be my best decision.
Reviewed June 7, 2017
I will be one to say that Debt Relief does what it says it will do and has your best interest at heart, for sure. No false promises. I'm glad that I made Debt Relief my choice. The associates are knowledgeable, friendly, made sure all of my questions are answered.
Reviewed June 7, 2017
I had the pleasure of working with Patrick ** who helped me with my application to NDR. He was friendly and answered all my questions. I have had my doubts about any debt relief program but this one seems the most promising. If everything goes well, I would recommend my friends and family to NDR.
Reviewed June 7, 2017
I enrolled with National Debt Relief to help with credit card overspending. My credit score dropped to 504 from 703. Creditors continue to call and tell me they do not work with debt agencies. National Debt Relief. I have heard nothing from NDR, no contact whatsoever. They take $400.00 per month to arrange settlements.
Reviewed June 7, 2017
They are #1 in my book, so patient, understanding, helpful. They will answer questions. They will make sure you understand everything and ask, "Do you have any questions." They have help me so much I would recommend to friends and family. You can go online, check your account, everything so easy to follow. They are just the greatest.
Reviewed June 7, 2017
I am very please and grateful for National Debt Relief. My experience has been very pleasant. Everything looking great at the time. Thank you. Really. Seriously. My my. Everything going smoother than expected.
Reviewed June 7, 2017
I am very pleased with the professionalism and excellent service by each and every customer representative I have dealt with. The program has made it possible for me to consolidated my credit card debts so I can be debt free. The National Debt Relief Team have been very helpful through the process.
Reviewed June 7, 2017
I have had a great experience. Things are being done in a timely manner. Will be happy when it is all paid. The people I have talked to has been wonderful, kind and friendly. They really tried to help the client.
Reviewed June 7, 2017
Would be nice, if you guys could contact each creditor by phone or email and tell them, when we enter in your program to avoid their calls or letters. I understand that you only contact them, once you are going to be in negotiation but to be honest, it would be help you that you did it, before so we can avoid the 80 thousand questions.
Reviewed June 7, 2017
We were astounded when the offer to close one of our 5 debts came in. It was a relief and gave us hope for settling with the other large creditors. The only reason I didn't give 5 stars is that the fee to National Debt Relief was not REstated at the time. It would have eased the 'sticker shock' we experienced when we saw the dollar amount we still had to pay the negotiators after the deal was closed. It wouldn't have caused us to reject the offer, but we would have had a clearer picture of the future. We look forward to knocking off the rest of our debt soon.
Reviewed June 7, 2017
This process has been very easy, and that is because of the kind, helpful, and extremely knowledgeable staff. A huge weight has been lifted off of my shoulders. The best part is that I am paying back my debt, but in a way that works best for me and my family. Thank you NDR.
Updated review: April 26, 2018
National Debt Relief has been a wonderful experience to work with in resolving our debt. Their representatives have been responsive to questions and concerns and explained the program thoroughly each step of the way. We would highly recommend National Debt Relief to anyone who finds themselves in a hardship with overwhelming debt. This program is awesome.
Original Review: June 7, 2017
Customer has been great but communication is lacking. We don't really know what has been told to creditors who contact NDR as requested or how negotiations may be going. We are very pleased, however, with the result of the first successful negotiation with the creditor we owed the most. All in all though, we are satisfied so far.
Reviewed June 7, 2017
Thus far I am pleased with NDR services. A representative takes you step by step through the enrollment process and what, when and how the process will take place. All inquiries are responded to in a timely manner by phone or email. I have already had two settlements.
Reviewed June 7, 2017
I signed up for this in January 2017 and I was recently informed two of the companies are on board. My only concern at this point is John ** was my initial email contact. Since then I have sent him at least 2 emails with questions where I never received a response.
Reviewed June 7, 2017
After a bad divorce I am settling with 4 credit card companies. I had good credit up until I started with NDR. Never paid a bill late in my life. Joined NDR before my credit was destroyed to tried and take care of my debt, just as things started getting really difficult for me financially, and I could no longer pay. Well, it is seven months later and only 1 of the 4 companies have settled. I was expecting NDR to send me updates on how things are going and let me know as things progressed, but they have made no contact except with the one settlement offer.
After 7 months my credit score has gone from 701 down to 440 and I am now uncertain if I made the right decision, as they advertise most debts are settled in 2- 6 months. As I changed all of my mailing and contact info with these creditors over to NDR, I have no idea what kind of communication is going on between the creditors and NDR. I wish they were better at keeping me up to date. As for now, I continue to wait.
Reviewed June 7, 2017
I really like how accessible my information is to me by using the website. The customer service is always on point. When I call with questions they always have an answer. I was able to add new debt accounts easily. I have been in this program for a few months but I have already seen improvement on my credit score and I am working to get it even better. I couldn't have done it with the help of National Debt Relief.
Updated review: July 2, 2017
Moe called to get more information about an unsatisfactory review. He listened as I explained what happened. He then explained the negotiation process in more details which helped me understand much better. I appreciated the phone call much better than an email. Thank You Moe!!! Job Well Done.
Original Review: June 7, 2017
I received a phone call stating that they had reached a settlement with one of my creditors. At first I was excited about the speedy progress. Then I was told that I needed to put money into my account for the settlement to go through. My response was that there is no more money. The settlement was scheduled to happen on the 30th. This was 2 days before my next scheduled payment would have put enough money into my account to settle with the creditor. Why wasn't the amount in my account taken into consideration when the negotiation is taking place? Why did I get a phone call wanting more money?
Reviewed June 7, 2017
We were told you had relationships with all of our creditors and you would reach out to them on our behalf. Instead you chose not to reach out to them until they wrote off our account, saying now, "We work with the collection agencies your accounts have been sent to". You misrepresented your services and have left us in an even more difficult situation. I am extremely disappointed in myself for believing you had our best interest at heart, given the unfortunate situation we are in.
Reviewed June 7, 2017
I called after talking to my sister about my issues and breaking down often because I barely had any money to live after paying my bills. My payment was reduced drastically and I am grateful that they will be negotiating terms for me.
Reviewed June 7, 2017
I'm very happy with my experience. At first I was thinking twice what have I done and people around me telling me I made a mistake. However now I am very relief and most importantly happy with the fast outcome in my account. I have finished paying 4 to 5 of my creditors in less than one year. And the amount of it if I don't do this program I would have to pay for years. My advice is to don't hesitate to ask for help and question. In the customer service they are great and very helpful and easy to talk to. Thank you for the satisfaction.
Reviewed June 7, 2017
We were given an amount in the beginning that would be deducted from our bank account and told that number was all inclusive and we would not be asked for more. We've been asked for more. We were told to contact our creditors and close our accounts and to send the do not contact me forms. When National Debt Relief called our debt holders the phone calls would stop. What we have learned had been that those forms mean nothing to the creditors/collectors and that it may be many, many months before the creditors would even be contacted by National. We still have a few that have yet to be contacted at all. We were told by National Debt Relief that what we were doing was not a consolidation but we have been informed by many others that it is. Overall, I'm glad we are at least trying something to tackle our debt but deep down I feel slightly deceived.
Reviewed June 7, 2017
At first I had doubts because my credit score dropped so low really fast, but since I've been in the program I see that it's slowly going back up - NDR has resolved one of my debts and trying to settle on more. They are very efficient and always willing to help with any questions or problems that may arise. I hope to be debt free by the end of next year. Thanks to the program.
Reviewed June 7, 2017
I have been very pleased with the way they have handled my situation. Very professional and helpful. I would recommend to anyone... I explained everything to the gentleman and he told me exactly what was going to happen and how it was going to work. And everything went as was explained... very pleased!
Reviewed June 7, 2017
I fell into debt due to medical bills. I racked up a personal loan of 18000 and it was settled at a little over 6000. I can not tell you the relief to know that they have worked hard for me to get this settled and out of the way. I have a few more cards to go and I believe they will get them taken care of. Things are looking up and I can not be happier.
Reviewed June 7, 2017
After researching for a debt relief company, these reviews caused me to reach out... easiest process to relieve stress from financial hardship! Very compassionate representatives, very thorough and informative. Today, I feel I can breathe again. I have a place to send the creditors and collection calls without having to avoid the calls. There really isn't an unanswered question from the initial sign-up. I am very happy at this point with National Debt Relief.
Reviewed June 7, 2017
The debt relief team is courteous, friendly and knowledgeable. They achieve results in debt relief as soon as possible. They keep the client informed of progress. They have helpful tools to keep you updated on your debt relief progress and the money in your savings account. I would recommend this company to anyone needing debt relief.
Reviewed June 7, 2017
Since day one NDR has been so helpful. Any questions or concerns I have are answered fast and accurately. I made the right choice to join NDR. It has been great. I'm less stressed in regards to my credit and all the phone calls... They have helped so much.
Reviewed June 7, 2017
When I needed someone to help me sort out my financial situation I came across National Debt Relief and called them to see what could be done. After talking to them and hearing what was required of me and what I had to do I was impressed and was please with my choice and their knowledge of debt relief.
Reviewed June 7, 2017
NDR has worked with me 100% of the way towards being debt free for the first time in my life. They helped stopped creditor calls and constant badgering. I couldn't be happier with my choice in going with NDR vs going bankrupt.
Reviewed June 7, 2017
I have had sufficient funds in my account to pay at least two of my debts outright. No negation would have been needed. I have watched my credit score steadily downhill. I was told my credit score would take a hit but this has been an absolute smackdown. I was not doing that amount of damage on my own. I am not at all pleased with the progress NDR has achieved up to this point. I feel better communication is necessary. Keep me informed as to what action or lack of action is in progress.
Reviewed June 7, 2017
I like the customer service side of it. But I feel like they underestimated how much I would have to pay every month in order to pay off my credit cards. I'm not sure why some of the credit card companies weren't as cooperative as I think they should have been.
Reviewed June 7, 2017
The representatives have courteous and professional and genuinely concerned as well as eager to help me resolve my problem. I truly appreciate that as I am going through a difficult time financially. I would recommend anyone going through a financial debt crisis to go to National Debt Relief.
Reviewed June 7, 2017
Called in to give your customer service info on calls coming in from creditors. Hopefully my account is growing enough to start something! Every time I call in your service is very courteous and seems concerned. Do not need to know the more I pay in the faster you can work. I live only on social security.
Reviewed June 7, 2017
I would definitely tell my friends about National Debt Relief. It is a wonderful program and it's super easy to enroll my creditors. Customer service is always super nice and are always very helpful with whatever I am needing. They always take the time to explain everything so I understand.
Reviewed June 7, 2017
We have such peace of mind knowing that our credit cards are being paid off on a regular basis. We are learning to pay with cash and not overextending ourselves. We thank you for helping us. Now we can sleep knowing we are in good hands. We will recommend your service to others.
Reviewed June 7, 2017
I haven't heard from you guys since the start of this program. You're taking my money and no updates on how things are going since I started. I have no idea whether you're working with the debtors or just taking my money. I would like to have updates once in a while so it would satisfy my mind a little. I'm paying a lot of money out to you every month. This is the 4th month I think you have taken money from my account and I've heard nothing back. I have no idea how much has been reduced from my debt or anything.
Reviewed June 7, 2017
The whole experience from start to finish was seamless and effortless, I want to thank Christopher ** for his help and professionalism during this process. Want to thank the staff at National Debt Relief for all their assistance during my process.
Reviewed June 7, 2017
Great service and very happy with the outcome of my account and the staff is very helpful with any questions I have. I am very happy that choose a great company to work with me with my debt. I already recommended to family members and friends. Thank you.
Reviewed June 7, 2017
It's very stressful getting collection agency letters and phone calls. The staff patiently assured me that it will be ok and they will handle everything. They are prompt with their negotiations. I feel like they really care about my well being.
Reviewed June 7, 2017
I am very happy with my experiences, where they all has been positive, great people to work with. From the first time I spoke to them until today, customer services are exceptional. There has been times I've needed help, and somehow they are always able to help find a way.
Reviewed June 7, 2017
Your company is great. Any time I've needed to call, whoever I've talked to has been kind, helpful & professional. This most recent was again A+ and took the time to answer all my questions. Your staff is very knowledgeable with their information & references.
Reviewed June 7, 2017
Professional, accurate and on top of my file. Team will contact me as needed in reference to any alerts, etc. in reference to my account. I would be happy to refer National Debt Relief to someone else needing assistance with credit debt.
Reviewed June 7, 2017
Puns aside, they saved me approximately $6k worth of debt... I was having the hardest time paying off my credit cards because I thought I was a baller buying stuff I didn't necessarily need. But over the course of 2.5 years, I was able to pay off all that debt. They kept me on track and helped with any and every questions I had... Just know that your credit score will take a hit, but to be out of all that debt, it's incredibly worth it. It's hard to be responsible for your actions sometimes, but they'll help you push through it all as long as you give them your 100% or money... Whichever way you wanna take that.
Reviewed June 7, 2017
I've needed help with my finances for some time and National has helped me do this finally. They have easy to deal with and very helpful. Anything that I have had questions on they have answered fully and clearly. Also they have helped with making this easy on me and helping with me being at arm's length with creditors.
Reviewed June 7, 2017
After reviewing numerous companies and debt payment options, I decided to go with National Debt. Relief. Although somewhat more expensive, I felt it was worth it based upon their reputation, the ease of their client portal, and being treated with respect and dignity.
Reviewed June 7, 2017
The entry/application process was quick. However, it has been 6 months and nothing has been resolved. I haven't been contacted with any updates. When I do call to get an update, I'm just told that the process takes 4-6 months for a resolution.
Reviewed June 7, 2017
I all good to say with the program. They are very helpful and keep me informed. Been in for 9 moths and have paid almost all debt off all and that feels great to know it's going to improve my credit. I was suggest this program to anyone who wants to clear their debt.
Reviewed June 7, 2017
I am only 5 months into my program and am pleased to see one of my credit cards settled and almost paid off. I do worry about the other accounts that are sitting delinquent and no update on status of settlement. I did reach out to NDR customer service and it was said that settling one at a time is normal but not seeing any movement on others is unsettling. I remain hopeful and optimistic but would welcome an update here and there...
Reviewed June 7, 2017
My experience with NDR thus far has been thorough, very professional, and the staff have been a delight to work with! They have explained every step of the debt relief process to my utmost satisfaction and have lifted quite a burden from my life! Outstanding service! Thank you from the bottom of my heart.
Reviewed June 7, 2017
I submitted my paperwork 5 months ago and do not get any updates as to status. I have paid enough in now to have settled at least one of my debts. When I worked with ACCC I got emails and updates at all times. I could also log in and see where my accounts were. I feel like nothing is getting done.
Reviewed June 7, 2017
To date, I have been very satisfied with this company. I was following the guidelines from the welcome package and found after asking questions for clarification that not all are correct. For example: the book tells us we may call our creditors or use the close account letter to close our accounts. I was told not to do this, that the company would do it if required. Overall, very good customer service.
Reviewed June 7, 2017
My experience with National Debt gave me some excellent feedback and no worries about my account and they have all areas taken care, and gave me some relief about my account. I was very concern because this never happen to me so I called debt relief and they answers all my questions. I recommend for all those that need assist to call the National Debt for help. Thank you.
Reviewed June 7, 2017
I can't really say as of yet it's only been 4 months, I'm still getting annoying phone calls. They take the payments out on time every month but we haven't paid off the debts yet. Not sure what else there is to say.
Reviewed June 7, 2017
NDR has been such a stress eliminator. The only thing I wish was easier is their website. It's hard to know how much longer we have to pay on what account. And there are no definitions of the words they use (or if there is, I haven't found it). For example, the accounts show 'completed', 'pending', 'enrolled'. What do these mean? It easy to understand 'completed' but what do they other two mean? All my accounts are enrolled so should they all say that? And pending???
Reviewed June 7, 2017
It's beyond refreshing to not be judged about my situation and to work with a company that has systems in place to really take care of business as well as keeps me informed every step of the way. In addition, every person with whom I have spoken has genuinely seemed to care and want to help in any way they can. I compare this to so many companies that have someone in a "customer service" job who is happy to pass the customer to the next person rather than help themselves, or who either doesn't know their product or isn't empowered to take action. Kudos, NDR.
Reviewed June 7, 2017
Dianna ** is the best agent at NDS. She is quick to respond and very helpful and informative. I never fail to get ahold of her and receive a quick and accurate answer. The terms of my program are great and affordable and we have closed on many of the accounts already.
Reviewed June 7, 2017
You don't see how you're going to get out until you get proactive on the bill front. Working with debt relief has been as comfortable as it can be. They are very helpful, they work hard to get the best they can for you as a client. Recipe for success.
Reviewed June 7, 2017
Excellent customer service. Anytime I call with a question, I'm always satisfied with the response of the caring, friendly and courteous staff. National Debt Relief has been a great relief and has taken a huge burden on my behalf. Thank you so much.
Reviewed June 7, 2017
YES YES because the way you worked with me. Explain me how the work would be done, how you called my accounts and help get them down and pay them off. Thank you for your help. I do not know you should settle your account to where you could get them pay off and get your credit back in shape.
Reviewed June 7, 2017
Excellent customer service. Prompt communication. Friendly staff. Will definitely recommend to family and friends. Thank you so much for all your help and assistance. It is sincerely appreciated. Financial freedom is absolutely priceless. We appreciate good companies that keep their customers at the forefront.
Reviewed June 7, 2017
Every time I have spoken to someone on the phone, they have been extremely courteous and have answered any questions that I have. I am very satisfied with the service provided and I would recommend this company to anyone! I love being able to see how much money is in my account at any given time as well.
Reviewed June 7, 2017
They have been great, they have helped me pay off 2 debts in last 2 yrs and continue to work on my last one. They made payments that I could afford. I would highly recommend to anyone needing debt relief assistance.
Reviewed June 7, 2017
I thought that the recent correspondence was simple and efficient. The first negotiation was settled quicker than I had thought it would be. Everyone has been so kind, helpful and professional. I look forward to the continuation of my debt being taken care of. This whole process has relieved me substantially.
Reviewed June 7, 2017
I have had a wonderful experience since I have enrolled in National Debt Relief program. They have taken care of all my customer needs from day one. I am so happy and sleep sound at night knowing they have my back. Everyone I spoke with since I started this program have been 100 percent helpful and answered all my questions every time. I just love them.
Reviewed June 7, 2017
I having been trying to work with a debt management company/plan for years and all they did for me was make my minimum payments and charge me for it. I could do that on my own. Basically wasted three years. I've been on the National Debit Relief program since October 2016 and have already settled one credit card and have a plan to settle a second once within the year. I can't tell you what a relief it is the have you on my team and the support has been incredible!
Reviewed June 7, 2017
Several times there was a miscommunication regarding some accounts but for the most part, NDR has been exceptionally good at what they do. Support is very efficient and courteous. Case reviews happen often enough to give me an overall picture of what is going on.
Reviewed June 7, 2017
Without hesitation and with few words I can describe my experience as very satisfied and very glad I took the opportunity to take advantage of this resource to clear up credit problems and restore my rating. All communications with customer service have been professional and not complicated. Overall satisfaction at this point would be an "A".
Reviewed June 7, 2017
NDR has been extremely helpful and very easy to work with. Their success in negotiating with our creditors is phenomenal. All of people we have spoke with have been very knowledgeable, helpful and courteous. We have been very pleased. Thank you NDR!
Reviewed June 7, 2017
So far my experience is excellent. I admire the attentiveness I receive when I call in or email with questions regarding creditors sending me emails or letters. I feel secure with the work that is provided. I also is happy with one time I could not make my payment within that week and I was given a sort of grace period which I met. I haven't had that issue since but it is good to know when you fall on hard times, National Debt Relief is there to share a sympathetic ear and being understanding. Thank you!
Reviewed June 7, 2017
From my first conversation you were very respectful and considered my dignity. I felt very embarrassed and low due to my situation. My experience with each of you diminished these feelings. You worked quickly to get the best settlement for me and continue to do so. You came highly recommended to me and I will do the same. Thank you!
Reviewed June 7, 2017
They keep me informed on every transaction they work on. Every person who I've spoken to is very courteous and they make sure I understand every move they make. I would definitely recommend them to anyone I know if they needed financial help. GREAT COMPANY!
Reviewed June 7, 2017
I have recommended to a friend, the ease this company gives is incredible. It's nice to take care of my debt without doing the hard grunt work of dealing with the credit companies. I hope never to be in this predicament again but if I do I will use National Debt Relief.
Reviewed June 7, 2017
I enrolled in NDR a few months back and so far my experience with the company is excellent. They made it a point to inform me of any updates in my account. I am glad I signed up and hopefully one day, I will be debt free.
Reviewed June 7, 2017
I didn't know what to at the beginning of this year as it felt as though my debt was eating me alive. Thankfully, I did some research and found out about NDR and contacted them almost immediately. I'm so thankful I did. The team was very helpful and have already settled two of my debts for a way lower asking the companies had wanted and I feel as though I can breathe so much easier again. With having been with them for almost half a year later, I'm so thankful for what they have done for me and I look forward to continuing on to becoming debt free!
Reviewed June 7, 2017
I was under the impression that my creditors would be reached at a timely manner to avoid getting sent to collections. After speaking to someone I was told that you wait until it's sent to collections to reach and negotiate a payment. It's a little disappointing to see my perfect credit I worked so hard for go down so much, but I do understand it was the risk I was taking I just didn't think it would take this long to negotiate and come to an agreement with all the creditors. I still appreciate this opportunity to eventually pay off my debt without going bankrupt.
Reviewed June 7, 2017
Why is it taking so long (5 mos.)? I enrolled in your program in good faith but have seen or heard no results to this date. Why haven't all 4 creditors been notified? I am frustrated and confused. Please give me some explanations.
Reviewed June 7, 2017
National Debt Relief made me feel at ease and confident that my debts will be handled. The only con is that the funds are not released to your creditors until there is a consider amount of money if not all in your account.
Reviewed June 7, 2017
Very professional and ready to work to eliminate my debt. One satisfied and a few more about to be. They are in top of it. They are great, courteous and really have the customer's best interest as a number one priority. Would tell anyone to use this company.
Reviewed June 7, 2017
The best experience I've had resolving my debt and always a big help whenever I've had any questions about my account. Very friendly and professional customer service. Very fast response when getting back to you and always reassuring feeling after talking with them. Thanks and keep up the good work.
Reviewed June 7, 2017
Very hassle free and friendly staff. I know that I do not need to worry about my account with this company. I am super pleased and would absolutely recommend to a friend! I am so excited to being one step closer to being debt free. Starting this program was super easy, and I have already resolved one debt. This program has helped my family tremendously.
Reviewed June 7, 2017
NDR has been outstanding in working with me to resolve my debts. I have never experienced a rude person in all of my encounters with them nor have they ever been impatient with my many, many questions. Thank you National Debt Relief!
Reviewed June 7, 2017
I'm so grateful to have joined forces with such a great team of people. Faith that I will straighten out my situation and know that they are there for me. Professional and real. They are wonderful. Thank you. Thank you for being where I can reach you at any time. Thank you for handling things the way you have. It works for you if you let it. Easy program to follow. ♥
Reviewed June 7, 2017
National Debt Relief has been great. Still working on paying off the debt but every agent that I have spoken to is very friendly, supportive and helpful. I have already recommended this service to a friend. It is a great alternative to bankruptcy.
Reviewed June 7, 2017
Everyone I have dealt with at National Debt Relief has been very informative, answered any questions I have had and been very polite. I would definitely (and have) recommend them. Only thing I would suggest is that they update the customer a bit more frequent regarding what is going on with their account.
Reviewed June 7, 2017
So far I am very satisfied with my experience with National Debt Relief. The people I have talked to and dealt with have been very helpful with any questions I have had. I am looking forward to a great experience with National Debt Relief.
Reviewed June 7, 2017
Very professional and didn't make me feel horrible. Helped me understand my finances and made the whole process easy and comfortable. Very quick to respond to any concerns that I have. Only been enrolled for a few months and already some of my debt is being paid off.
Reviewed June 7, 2017
For any questions I get a quick response. They explained very good what they do and what we have to do. I just wish the final pay for what I owe them would have been explained a little better. We got the moral support. Thank you Patrick.
Updated review: Aug. 1, 2017
The matter has been resolved and I am very pleased as one of my debts has been settled. They were very understanding and helped me immensely with this debt.
Original Review: June 7, 2017
I have been with them since January. No action has been taken. I'm still getting collection calls and letters from my credit card companies. Not one attempt has been made by them to resolve any of my debts. I have received no settlement calls. I am not happy.
Reviewed June 7, 2017
Lady I spoke with was very nice and helped me very quickly which I appreciate so much! Also didn't have to wait on hold or wait too long to be connected to a rep. Great service and this company is helping me tremendously!
Reviewed June 7, 2017
It's been 5 months with no negotiations. If nothing is negotiated soon I'm pulling out based of lack of success in this program and failure of anyone to follow up monthly to bring me up to speed with my case. As I have continue to receive calls and them referrer to you all they continue to come back to me so I assume you all have not contacted any of my credit card companies.
Reviewed June 7, 2017
Had rocky start up. They couldn't access my escrow account the first 3 mos. Eventually got on track. Not got to the vendor negotiation part yet. Currently building my escrow funds. Proof will be in the negotiations and if everyone is satisfied. I do like the vendor's attitude when I told them I was with NDR. They backed off.
Reviewed June 7, 2017
If I could give them 100 stars I would! Excellent service, I could not be happier with this service. Definitely recommend to everyone having a harsh time with debt. I'm halfway out of debt in less than 1 year! Customer service 5 stars as well!
Reviewed June 7, 2017
Fast and accurate solving the issues of my creditors and update the resolution of the problems. I would recommend definitely to a friend or family who are having problems. I could not ask for any more how fast resolving the payment.
Reviewed June 7, 2017
You all have always been so good about making me feel comfortable dealing with this difficult matter. All my questions have always been answered in a very timely manner, and you all keep me very updated with what is happening with my account. I am a very satisfied customer.
Reviewed June 7, 2017
Excellent customer service. They are a Godsend. Give them a call today to see how National Debt Relief can help you, like they helped me. There is no need to lose sleep at night wondering if you will be able to keep your head above water. Call NDR today to see how they can help you.
Reviewed June 7, 2017
I started with 5 credit cards with a debt of about 20,000. In 7 months 2 of the accounts have been settled and paid off. I have 3 left. I am very happy with the service and relieved that I will be debt free soon.
Reviewed June 7, 2017
I am so happy to have connected with NDR; they are very understanding of my situation, responsive to my questions, supportive and respectful. They have taken quite a bit of stress off my shoulders and I am grateful for that.
Reviewed June 7, 2017
My overall experience has been great! I have only been with NDR for a short period of time and have already paid off a debt! I would highly recommend this program to anyone! I was hesitant at first but so glad I did it!
Reviewed June 7, 2017
Early last year my husband lost his job and we had begun to struggle with finances. I contacted NDR and they explained the situation to me. I had a hard time with allowing my accounts to go over, and my credit had always been great, but this was the only way to settle some of these accounts that we were drowning in. 6 months to the date I joined, I received a call that my accounts were now in the process of being settled. Everything the company explained in the beginning was on point and now all my accounts are settled and I am working on rebuilding my credit. Thank you NDR for helping me with my accounts. I've learned a lot in the past 8 months and the only way to go is up from here.
Reviewed June 7, 2017
Very helpful and they respect their clients' privacy. They came along when I was starting to wonder how I was going to be able to make ends meet for my medical necessities like my insulin, pills, etc. I was drowning and they helped me.
Reviewed June 7, 2017
I have been enrolled in the National Debt Relief program for 4 months. They have already negotiated a payoff for one of my largest debt accounts. So far so good. I love that I could give their agency for new address and phone number to help avoid phone calls.
Reviewed June 7, 2017
This company is a lifesaver for people who want to honestly pay their debt after life hardships. They take care of the business end of payments and provide the necessary support to ease the anxiety of financial issues. They give hope in an overwhelming situation! Recommend with enthusiasm!
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