National Debt Relief Reviews

I just enrolled with NDR and the customer service was absolutely great. My rep very helpful and knowledgeable. The material is easy to follow and they lay everything out for you in your own customized portal. I hope all goes well and I will be debt free soon. Thanks in advance NDR!

Company was extremely helpful throughout the process of me trying to get out of debt. They answered all the questions I had promptly and welcomed any feedback. The pamphlet they provided was extremely helpful and once again answered any questions I had. My debt is being paid off and I am so grateful to National Debt Relief. I would recommend them to anyone who has fallen into hard times.

I have been with NDR since 10/16 and the resolutions with creditors to this point have been impressive to me. I have I believe 8 accounts and to date 3 have been settled and a fourth is in the works in just the 8 months that I have been enrolled. It is nice not to have to deal with creditors...

Everyone I have spoken with has been kind, patient and professional. My emails are responded to promptly and my phone conversations have been pleasant. This is an embarrassing situation but they don't make you feel bad at all about needing help.

I have been enrolled in this program for eight months. They have negotiated settlements with two of my creditors. I am impressed!! Really pleasant people on the phone... Feel blessed that I found them... Hope they are around for a while helping people who are experiencing hardship. Thank you National Debt Relief!

I've been enrolled with NDR approximately 11 months and so far 4 of my 6 accounts have been settled or negotiated. I'm pleased with this but am curious when I read other clients of NDR talk about specialists keeping in touch with them and frequently calling to ask if they have concerns or questions. I don't necessarily need to talk to anyone at this moment, but I really have had zero contact other than when a settlement offer needs my attention. Maybe this is more the norm - I don't need to chat with.

Everyone is always very courteous and respectful. They answer any questions I have ever asked. Great company to work with. They have done so much to help me with my credit. And have even called me to make sure I didn't need to add any other accounts.

To inform me of a settlement, which was good news because I didn't think I would see action right away. It made me happy that I signed up with National Debt Relief. I am looking forward to see each one of my accounts become settled. I feel there is relief in sight.

This process has been great. I am only four months in. They have helped me so much! I could not be happier in choosing this company to help resolve my debt! I would highly recommend this service to anyone who is trying to resolve their debt issues!

This program is working very hard to help me get out of debt and I would recommend them to anyone having financial difficulties! I hope to be debt free within my first year in this program. Keep up the good work NDR!

Very happy with level of service we have received so far. Signed up 2 months ago. Hope to have smooth sailing until finish. From the very beginning we have been treated with excellent service. I cannot wait to complete this program for a fresh start.

So far all is going pretty well. Already have one settlement although I'm not sure where I am with the others. Would like better updates via email. Otherwise I'm pleased. I was thankful to be able to get rid of my debt without bankruptcy. I will let you know when the settlement with my debt is complete where I stand in my satisfaction.

One Main has accepted your reduced payment but they accept your payment from me plus they take the regular payment from my bank as well as your payment. If this continues I will pay the entire debt and you will save me nothing and not get your 25 percent of what I would save with the reduction of debt.

There was just "1" incident that I was upset with! Everyone else has gone out of their way to be helpful??? I have not heard from you, letting me know what's happening. I'm however awaiting some communication to notify me "what's going on."

Amazing service with resolutions: The experience has been amazing, very stress free, all representatives have been friendly, and very well mannered. They answer all and any questions you have about your progress, the program and any questions about what your credit will do, and how to handle creditors. Overall this experience has been amazing and would very much recommend NDR to anyone. Honestly, I don't know why anyone would go somewhere else.

I had respectable awesome experience. They were helpful in area, never left me wondering what was going. Question was answered in a timely manner, will recommend services to anyone who need help. They are honest and reliable in their job.

The team I worked with from National Debt Relief was friendly and helpful. They were also knowledgeable for the most part and were able to answer all of my questions adequately. However, they're wishy-washy on the payment plans. They come up with a plan then they tell me that they want some money up front before they get it going. Furthermore, they spend half an hour coordinating something different and then they come back to say that I didn't have to go through that.

I am pleased with the service from the initial encounter and the service was very efficient and professional. I would recommend National Debt Relief to my family and friends especially those facing hardship like me. As of today I feel a bit relieved. I can't wait for the outcome and to see my credit score goes back up. Thanks for helping me National Debt Relief.

I had a very pleasant experience with my customer service representative. The only issue I have is, that since I enrolled 2 months ago, I have no idea what is happening with my account. I do not know if any creditor has been contacted and what the status of my account is.

Very professional, nice, and informative. Explained everything thoroughly. Gave me all contact numbers and email addresses. Would recommend to a friend in dire need of debt relief. Very quick with response times for phone calls and emails. Five stars all the way.

Was very happy with the overall experience. Everything was explained in detail that I understood and if I asked questions they were very patient with me. Everyone I have talked to since starting the program has been very kind and has treated me with respect. I have never felt like a failure with anyone that I've talked to and when you're in the position I'm in, you do feel like a failure. I am completely satisfied with everything they are doing for me.

They helped me with my debt when no one else would. They made it where I could understand everything clearly. They made it where if I didn't understand they would explain it better. Thanks National Debt Relief. Yes I would recommend a friend because I know they would get the help they need too.

Had a great chat with Luis **. He was very informative and helpful!!! I will recommend people who have debts to look at National Debt Relief!!! I was looking everywhere for help and I got turned down and almost gave up until I came across National and I don't regret one bit of it!

The application process is very accurate, the representatives take time to answer questions, and explain things through and through. I would highly recommend to any of my family members or friends. Thank you for assisting me in a challenging time.

I doubted they could help me when I applied online but I was wrong. I got a phone call almost immediately. The gentleman helping me was very kind and knowledgeable. I'm new in the program and this is my 1st month, but we'll see how things go. They told me not to worry about phone calls from my debtors which I haven't gotten any yet. But I do feel good about how things are going so far. They REALLY want to HELP YOU.

My experience with NDR has been a good experience so far. It has been such a relief to have a burden of paying a minimum credit card payment, and not getting anywhere, lifted off of me. It would have taking me forever. Thanks.

Have been very pleased with all aspects of my relationship with all the people I have talked to. So far have done a great job helping me to solve my debt problems. Easy to talk with anyone and very good instruction on how to deal with creditors.

Removal of large debt $30000 plus - the team at NDR have been very helpful and understanding. They are continually trying to make sure I'm understanding the process and keeping me informed. Their help to me and my family has been beyond what we thought was possible in relieving this mountain of credit card debt.

Paying off has not yet begun which is the reason for the four stars. I have been very pleased with all the contact I have had with the staff at NDR. I also noticed that my latest AARP email mentioned NDR when discussing debts. I am much more relaxed now that this has begun.

Found all personnel to be very helpful and professional. I would recommend highly if you need debt relief. This is a great program and sure helps me sleep better at night. Want to retire in six years so needed this to make sure that happens when I'm ready.

I'm just about finished with my 3 yr program with National Debt Relief. Each call I receive from them is explicit and informative and they answer all my questions. A follow-up email is always included. I can easily check my account online or call with any questions.

I was very happy with my team as they explained in detail what was going to take place and really appreciated the friendly cooperation when I had questions. I'm glad I found this service and would recommend them to anyone who needs help in lowering their debt.

I am so please with National Debt Relief. The process was so easy to get started. It has been seven months and already they have negotiated with two of four of my creditors. They even negotiated more than they thought they don't get. They do all the work for you.

So far my experience with National Debt Relief has been exceptional. I'm looking forward to being debt-free and I feel I have picked the right avenue to achieve financial freedom. I have confidence that I will be happy with this program.

Started program a month ago. Constant communication 'til I signed power of attorney and now there hasn't been a single email or call. I'm getting hounded with calls from creditors nonstop day and night and even at work. Wish someone would stay in touch better. This is scary. Hope I didn't make my problems worse by doing this program.

Crystal ** was my contact and she was very clear and well spoken in giving me the information I needed and went through step by step with the process. I liked working with her and the parties involved during my process. She also was quick in answering any questions that I had at the time and how the program works. I like to work with her again if the situation arises.

Very articulate and very professional, and upon reviewing the documents I can actually say that I am very pleased with Vanessa **'s professionalism. I've tried to apply for many programs concerning my debts to banks, credit Cards etc... But of no avail. I was turned down so National Debt Services is definitely a must for me.

Christopher is a great representative for National Debt Relief. He explained the company very thoroughly and answered all my questions with total patience. Now is the time for me to have the patience with my creditors calls. I now have to sign in to the website. Thank you.

My wife and I were hesitant to go on this co.(National Debt Relieve). Just didn't trust using the internet. Did some checking and decided on using this co. There was a lot of information and at times felt overwhelmed. Kept reading the welcome package and started to understand the contents lingo and also by talking to the people that called us and explain how this is all going to fit in. I hope and feel that they be helpful to us.

NDR has always been very professional and helpful. I have gone through a period of unemployment since I started working with them and they were very patient and forgiving for me having to postpone my payments for 2 months. It was very nice to know that they would help me through this hard time.

My experience with both the agents I encounter was very professional. I'm looking forward to see how my over-all business and program will turn out, after the coming months. But for now the staff is very informative and good at what they do, thanks again.

Amassed, I never been in better program like this one. All my debt in getting resolving and pay off in great agreement, low payment, it's wonderful. Thanks the Lord for National Debt Relief. I hope if anyone want to be free of debt come this program. They really help you. No doubt.

They were very friendly and not condescending - in a short time we had developed a plan for me to be debt free in 4 years - They answered all my questions and set everything up for me. I could not be happier!

Jerry ** was an excellent agent. He guided me through a step by step process that I understood. He went over every detail while also explaining each of them. He answered all of my questions thoroughly. I highly recommend him and the company.

We have recently enrolled in debt relief. We haven't been in long enough to have any debt settlements but up to this point we are pleased. Staff is very professional and knowledgeable. We are anxious to become debt free and so far I believe National Debt Relief is going to make that dream a reality!

NDR employees are very knowledgeable and provide a lot of information and suggestions in their booklet. I was impressed with the amount of help. I would like to know more about what is happening... I would like to know if all credit cards have been approached about lowering my debt. I am been a member since January and I have only heard of one credit card that offered to lower my payment and which I needed to OK. Other than that, I am very satisfied.

My experience was excellent. The Debt Specialist was amazing. He was very patient and explained everything to me and went over every detail. He was very professional. This was the best decision we made as a family. We just need relief and a peace of mind knowing that our best interest are in the hands of a Top rated company. National Debt Relief.

I was definitely a non believer but within my 1st 6 months they settled 3 of my credit cards for less than 1/2 of the balance owed. I am confident that they will all be paid within the next 1-2 yrs. Great service.

I was served with paperwork and I had no idea what to do. I called NDR and they transferred me to correct department and they were so pleasant and informational. I know exactly what to expect and what I need to do. Thank You NDR.

I'm happy that one debt account was resolved; two more to go. I will be a happy camper when the Redwood Credit Union account is resolved. Actually the Redwood Credit Union account is two accounts when the VISA part of it is included.

National Debt Relief has been instrumental in negotiating adequate/acceptable settlements. Professional, efficient and courteous during every interaction. National Deft Relief keeps you well informed of the process and communicates timely. Client(s) are engaged to participate and ask questions about their accounts.

Just a few short years and I am now credit card debt-free! Communication, and any questions I had always were answered in a timely manner and with professionalism. I would definitely recommend to anyone to go through the debt process with National Debt Relief!!!

My experience has been very good so far. Everyone has been very helpful. Mozart ** was very, very helpful and informative of everything. I am looking forward to working with National Debt Relief and getting my problems solved. Thank you very much.

To be honest I was very hesitant to try this as I had before with a different company and was totally not backed up with that company. Now with National Debt Relief I have peace of mind with lawyers behind me and they have already settled one of my debts at a lesser cost than I owed. I have been updated with phone calls and emails. I feel safe and I know that they are working hard for me. Everyone I have spoken to told me how long I would have to wait to see results. Very open and upfront company and I would recommend them to anyone needing help to get out from under credit card debt! I'm very happy I gave them a shot! :)

My only suggestion is you initiate contact with creditors sooner, so they stop calling. RFFC in particular calls several times a day, and is very rude about dealing with customers, which is extremely distressing when clients are unable, and they make people feel persecuted.

So far it has been a good experience. You haven't yet started to settle my accounts, so I cannot comment on that at this time. I look forward to working with you to resolve my financial difficulties in the near future. I am hoping that the procedure is not too difficult.

I haven't been contacted in a long while from National Debt regarding my account and any new settlements made. I want to know what recent progress they have made with my account. I want to be contacted by email or by phone and if I am not in I want them to leave a message as to status of my account.

National Debt Relief has great communication! Their representatives are awesome with keeping us up to date on our progress and helpful with any concerns we have. I cannot wait until everything is resolved to give my utmost thanks to this company for helping out my husband and I.

Staff are friendly and knowledgeable. They keep in contact and make sure things are still okay. They will keep trying until they reach you with important information. I don't feel like I have ever "fallen through the cracks." I would definitely recommend them to anyone who is struggling to pay off their bills.

I contacted company about my debt and they were very upright about how the program will work and answered all my questions as I had a bad experience in the past with a debt consolidation company. Everything was explained to me concerning the program and they have answered all the questions I had since entering the program.

To this point in the process I have only made 2 deposits and don't have any success stories to speak of. It's only been about 60 - 90 days into this process. I will hopefully soon have more and better feedback in the weeks and Months ahead. Thank you.

NDR - Makes you feel at easy with how confident and smooth the process is while enrolling. I still am very scared because I so concerned about my Credit score but after talking to my spouse, I do need all the help I can get. National Debt Relief says they can help. I TRUST THEM.

Very good and professional. Very thorough with explanation of program. Lauren was very professional as was the welcome call with that department. I would recommend this company to friends and family members and c-workers. Perhaps the fee could be a little bit lower than what you currently charge.

Everyone I dealt with was very helpful and answered all my questions; some a few times just to make sure I understood! They didn't make me feel bad about getting myself into a bad situation, they just constantly reminded me they are here to help. I have a huge weight lifted off my shoulders.

Setup was easy. Working with the customer service rep was a positive experience. She answered all my questions. Took her time and didn't rush me off the phone. Very good interaction. I have had one settlement and it went well. However, I have a balance high enough that could cover other debts that I haven't been contacted about settling. Hence 4 instead of 5.

Service representatives have been very helpful, pleasant and friendly and very professional. We have appreciated their expertise and guidance through this process and their encouragement has been very reassuring. They have managed to reach a settlement on our largest debt for a substantial savings which just amazed and thrilled us. We are looking forward to becoming debt free and know that we would not be able to do it as quickly without their help. We would recommend the National Debt Relief Program and their services to anyone!

I have had Chase bank telling me that they do not deal with your company. How are you going to pay them off and when do you start making payments or contacting my creditors so that they will stop calling me? Does your company make payments to my creditors or do you wait until my contact is up before you pay them off?

Needed help with 2 debtors and I need to place my June payment on hold. Very helpful team and had some answers for me and very polite. I will continue my payments in July. I would recommend your services to friends and family.

Just began the process but so far so good. Have been very responsive to all questions and concerns. This is a difficult time for a person to realize they need this type of help but I am happy there is a professional group of people to help.

Great customer service. Listening and answers all my important questions and always make sure to ask do I have any other questions before hanging up. I appreciate the team taking time to explain in details my settlement with one of my collectors.

Wanted to say thank you for accepting me in the hardship program. I appreciate the strategy you provided for me into getting back to being debt free. I know this will be a challenging time for me in really budgeting my expenses. I am somewhat nervous but relieved that now I can follow your system to becoming debt free. I would like to personally thank Means ** to helping me get started and going over with me what National Debt Relief is all about and what they do to help clients get back on their feet.

So far it's been good. Just got started with them! Hopefully will be debt free within 3 years! Everyone has been super helpful and nice. I would definitely recommend them to anyone looking for debt relief. Everything has gone smoothly since I enrolled! Still have some collectors calling but nothing like I had expected.

It sounds great and is a relief to know our debt is getting taken care of in a short period of time. The people I talk to were very professional and patient. I was very happy that the customer service and the Debt Specialist were from the US so I could understand every word. That was a plus and important to me.

Overall I am pretty satisfied with the service. National Debit Relief are helpful, friendly and respond professionally. The only thing I suggest is a little more interaction with the customer. I started in Jan 2017 and have only received a phone call when my first credit card company had reached a settlement. Don't get me wrong that was very exciting but I also want to know how it is going with my other companies. What are we stuck on? How close are we? Things like that. Would recommend to family and friends.

Amazing communication and customer service as we were getting started and setting up our account. However, they are harder to reach now that we have an account and relationship with them. What WAS a very personalized and helpful experience has become what feels like dealing with just another faceless, corporate entity. Nobody knows our name or account. Seems like they are doing a good job, I just wish I felt like they actually knew who we were anymore.

Still stressing the last weeks the creditors still call me a lot and my son. I don't know if debt relief is helping me still. I can't say if this is good or bad yet. I did sign all the forms, the people seem to be nice. I hope the calling stop soon.

The people from National Debt Relief gave me clear direction of the program and a step by step plan for what is going to happen and how it's going to help and total savings by reaching a settlement with the creditors.

I would recommend this to others. All my questions and fears were answered before I signed paperwork. I was assured that at any time I had questions I could call and I have. This has helped my stress lever tremendously. I'm so glad this service is available to those like me who need it. I am on the road to recovering my credit score :-).

I was at first uncertain if this was the route I needed to take, but once I got started it has been so very worth it! NDR Has made my life more relaxed and eased my worries over bills piling up. Thank you NDR!

My initial and consistent primary contact (Nate **) is great. He is helpful and informative without being condescending. Other contacts in customer service varied from being very helpful and spoke clearly in a supportive way to being robotic and difficult to understand. I know that legally there needs to be formality in going over documents, etc. - But there's got to be a more tolerable way to do this when transferred to the departments that deal with these formal issues.

Excellent program. My only disappointment was the confusion setting up the monthly deposits. We thought it was 2 x's/month when in fact it was Bi-weekly which meant an extra deposit during some months. This was a financial mess for us and the program could not fix it because they need 5 days before the next deposit.

From the first person I talked to I felt welcomed. They have helped me step by step become debt free. At the beginning it is very stressful by getting all of the calls but I know it will eventually go away and help me become debt free.

Enrollment was fairly straightforward. No settlements yet but we will see! The information about how to respond to phone calls and such was helpful. The debtors seem to accept the script they provide and after the initial embarrassment you get the sense that everyone involved has dealt with these situations before. Relief.

Everyone I have talked with has been very considerate and helpful. Each time I have called the representatives have fully explained the process and benefits of the National Debt Relief program. I would recommend this program to friends and family.

Thus far my experience has been mixed. I have spoken to some support staff earlier on who have been outstanding. Early on, in getting my account completely set up, I have spoken with some staff who were downright rude and the information I was given in such a case was not in keeping with what the person who set up my account had told me. If I had not been persistent in reviewing the information again, I would have been lost. My wish is that it doesn't take so long for NDR to actually start paying creditors. It has been months since I opened this account, so my thoughts are not as fresh as they would have been had this been closer to the time that I opened the account. As I said, thus far, I'm absolutely in the middle about services I have received or will receive in the future from this company.

I am very pleased with my first settlement and am looking forward to having other offers accepted by my creditors. I don't think I could ever have done this on my own. Thank you so much. Hopefully with your help my credit will be back on track before long.

I just wish it was a quicker process. I am just tired of the phone calls. Not the fault of National Debt Relief though. They have answered all of my questions and been very helpful. I will have to be patient and follow the process. Overall I am satisfied.

Debt Relief has the best customer service than any other company I have dealt with. They stay in touch all the time to see if I have questions. They encourage clients to check their status online so they know how much they have paid. They work with their clients if there is a problem, I had to have one month's debit reduced due to many medical bills. Contacting Debt Relief was the best thing I did.

Nothing has happened yet. I have only been enrolled for 3 months. I have had no communications since the time of enrollment. None of my debts have been settled. I will update my review after there has been some progress with the settlement of the debts.

Very responsive to emails and calls. It was a little use slow to start but out of 11 account they have settled 4 as of today and it's only been 2 months. One thing I will say is you have to be patient. Would recommend to anyone looking to get rid of debt for less than what is owed.

My biggest question is, where am I in the process? After my initial phone conferences I haven't heard anything. I think I completed all the necessary paperwork but I'm not sure. I wish there was a checkup call or email updating me if I have everything filled out, where we are in the whole process, etc. Should I still be getting calls from creditors? They call mostly when I'm at work so I'm not able to give them the number and address I'm supposed to. I guess I feel a little lost in the whole process right now.

My experience has been very good, they have been so helpful and understanding. Being vision impaired can make a little harder to do things!! Everyone is so kind and helpful. I hope everyone, experience has been as good as mine has. Thank you.

I didn't know how I would ever catch up with my credit card balances. I was paying over $600 per month and the balances were hardly moving. NDR negotiated my debt to half what I owed and has me paying less than what I was paying and for a lot less time. They have given me hope that I will be debt free and be able to breathe again financially. They are for real.

I had an amazing experience. Patrik explain everything in detail, and had a lot of patience with my case. Awesome job. I haven't receive anything yet, but for the previous reviews I know this program will work at 100% with what I was looking for. Thank you.

I have had the best experience so far with National Debt Relief. The people are great and friendly. They are very helpful and understanding. They have helped me with my debt, which I thought would take forever to pay off. They have done it in less time than I had imagined it would take.

I'm fairly new to the program but I'm looking forward to being debt free. I finally know it's something I can accomplish with their guidance. They did a great job explaining the program and how it works. They answered all my questions with utmost professionalism! Very happy so far!

It has been three Months and my perfect credit score is horrible. Somehow my creditors found my work Numbers and are harassing me at my job. I Know NOTHING about the progress or the amount of time this will take to pay off or how much It will cost.

I am new in the company I think almost 2 months but the way I notice all my creditor not most of the time they call. I am still looking forward to in time that they can settle my credit cards and personal loan. Thanks.

I think it's gonna be ok, but I don't know what's been paid and I'm getting calls from creditors everyday. I tried to change my information over to where the calls would go directly to the main office, but I can't find on their main page where to do that.

I cannot say enough good things about my experience when I called National Debt Relief. The representative was professional, so knowledgeable, very courteous. I never in my life thought I would be in the position I found myself in when I decided to call and ask for help, rather than continue in a downward spiral financially. I was treated with respect and not in any way was I coerced or pressured to accept their plan or help. I hope I never need this type of help again, but if through some unfortunate turn of events I do, I will again seek guidance from National Debt Relief.

I had a great customer service experience. Jannah ** was extremely knowledgeable, as well as pleasant to speak with. She answered all of my questions, without hesitation, and treated me with dignity and respect. I would highly recommend people to use NDR for any debt counseling needs. Thanks so much!

A great organization to be on your side. No matter who you talk to each time they all know what is going on with your account. No need to start over each time. I've only been with them for four months and already the creditors are not bothering me, with some of their advice and letters to send to my creditors. Couldn't be more happy with how this is going so far.

They have just collected money nothing else. There is not one person in charge of my account. No one has contacted me in three months about anything except to ask if I was going to deposit more money. They haven't reached out to any of the companies. I had to tell them all that I joined this ridiculous program. I am not very satisfied at all.

I have enrolled with National Debt Relief because I knew I will be unable to pay off my debts. They have been very accurate and courteous and helpful. They did not make me feel so embarrassed and in fact gave me some peace of mind. I know I am just starting but at least I know I have help along the way. Whenever I call, they always manage to keep me updated about my accounts.

I was skeptical at first... I did some research, talk to others... but the one person who really help me was Edwin ** from National Debt. He answered all my questions and put my mind at ease... he was caring and understanding. He explain where I could understand. Thank you all so much. I will tell everybody about National.

Happy to know that you can get help to be debt free. This is my experience to share with someone that they can get help. Thank you! The program is very good. It help you with your creditor. I like how they set it up.

I literally just went through with this procedure/program. I am skeptical, as with any situation of this latitude. I have NEVER not paid my creditors on time, I am 100% on time, that's why this is new to me. The experience I had with Anika was good. She was nice, but maybe a bit pushy. I guess I feel like a kid going to school for the first time. Funny. I will leave feedback when I get through the program.

All representatives were very helpful, understanding and explained the program very throughly. First rep was very informative and easy to talk to which helped me feel better about my decision to enroll. I would definitely recommend anyone to make this decision if they are overwhelmed with debt. Hopefully as the program moves along I will be happy with the results.

Been with the company for a while. They assured me everything is okay. I do not have to worry about anything. I follow all their instructions and the phone call stop coming. You just have to be able to communicate with everything that is going. They will do in the power that is right for you.

I found enrollment to be easy, especially with the support of client service representation... They were patient and willing to walk you thru anything that was a problem to you. I haven't been with NDR long, however, I believe it will solve my problems!

To date, I have been very satisfied on the support and customer service of National Debt Relief. LaShonda ** has been outstanding and the welcome team as well, I hope the service always remains this good. Thank you very much, it is appreciated.

I am a senior relying on Social Security & a small retirement. Right now I am overdrawn every month like 3 days after the first of each month. Being overdrawn I have been changed $35 for each returned check. When NDR figured my amount to pay we didn't cover some things and we're never brought up.

Four months in and only 1 of 6 accounts resolved: Active Creditors: 6, Resolved Creditors: 1; still receiving phone calls from creditors even with giving NDR contact information; being told by creditors that NDR has not contacted them. There has been very little contact and updates... I feel like there is nothing happening with my accounts other than the negative replies added to my credit rating -- yes, it was explained about credit rating, but with not seeing any positive feedback in 4 months is a little troubling.

So far have had a good experience. Still working with them, but so far I am satisfied, it was a little bit of rough start. I wish there would have been a little bit more contact with the creditors, so they would not have been calling so often. I changed all my contact info but they still called me often, but once it started, have been pleased.

While I am a long way from eliminating all of my debt, I can certainly say that National Debt Relief has not only been very informative, but all along the way they have been extremely kind and understanding. No matter what your position in life, it would be very easy to be made to feel the full forgetting oneself in such a horrible position. Every person I have spoken to at National Debt Relief has been kind, courteous and understanding. They go out of their way to make sure I know that I can call up any time for questions. There is no way any organization or entity can make going through this kind of a process easy; however, the NDR people to make me know that I have help out there and to make me know that they are on my side and every feasible way.

I signed up around 4 months ago, hoping the creditors will stop calling me but when I talked to them (Chase 866-781-4039 x ** and USAA 800-531-03787) I was told no one from National Debt Relief (NDR) contacted them. Until now no positive status from NDR though funds are available. Always same information as usual while my late charges and other charges are piling up.

Just wanted to say that in choosing a company to help me in this scary process, I was met with a kind, compassionate person in Alban **. He was prompt, considerate and calm even when I was busy and had to cancel our phone meetings in two occasions. He explained and addressed my concerns in a excellent way. I chose Alban at this point. It had nothing to do with the company. I can see why the company is #1, if all of your representatives are like Alban **. Thank you.

The representatives are very helpful and easy to talk to about one's situation. They are very accessible when need to contact them. They give me confidence that I made the right decision to choose this team help get myself out of financial debt.

Just started with them in April and no changes yet with creditors. Too soon to see any settlements with any of our credit card companies. Customer service and website to see account and statements are A+ so far. We have had no problems with the company thus far.

I just feel like I've been forgotten. I would appreciate more updates or at least an agenda, like when you plan to start talking to my creditors and which one you will talk to first. I would just like more information on what you're going to do and when. I started this journey in March and I haven't heard from anyone yet.

I have been enrolled and made a couple of payments. There is no follow-up or contact. Feel like in a vacuum with creditor sharks swimming all around. Not even sure if they have spoken to anyone. Follow-up emails would be appreciated on any progress they have made.

So far I have been very pleased with their attention to getting in touch with my accounts and settling the debts that I have. I usually get a response to questions within 24 hours, with answers. Very courteous reps. The setting up of the program was fairly easy, the instruction book was very helpful and easily understood.

Thank you for everything, in the future if anyone need help I willing reference your team and if I need for your support I will contact your team or if I have any question about my debt I will call and talk to you about that. I been stress for few months until I talk to you. I feel more air to breathe.

I would like to thank everybody at the debt relief place for working with me to resolve my debt situation, and the good experience I have had with them. I will be glad to recommend them to everyone I know.

I was in a lot of serious debt and I needed to get a way to have that consolidated and paid off in an aggressive manner. National Debt Relief has excellent customer service and they took care of me right away. They have a team of negotiators that talk with the creditors. They also work on coming up with an agreement, which is much less than I owe. And they came up with a time frame on when the debt is going to be paid based off on what I’m paying National Debt every month that is being deducted out of my account. It's nice of them to take care of the issues and creditors instead of us being bombarded with phone calls and harassed. I'm on my last year and by next year in June, I'll be debt free.

I was heavily into debt and I didn’t see a way out. I researched National Debt Relief online and it got good reviews. When I first called, they explained things very clearly. After that, I had questions and made repeated calls and they always were available and very clear on their explanation of things. Working with them made me feel very relieved. The communication has been excellent and things happened faster than I expected. I was able to increase the amount of money that I was putting towards my debt. I don’t know how they do it, but they worked with these companies and they got my debt down so it was manageable. Overall, they provide a great service for people with credit problems.

I wasn't really concerned about the credit card companies coming after me. I just wondered if anything had happened as yet. Things are going smoothly so far and I appreciate the personal contact via phone call from National Debt Relief. I have faith they will accomplish what I need them to do.

I will recommend National Debt Relief to my friends. Jerry ** was outstanding. He listen to me and recommend me the best plan. Jerry explained to me step by step the debt settlement program and offer me a low monthly payment. Great job Jerry.

I received a threatening letter. National Debt Relief gave me instructions on how to handle the problem and made me feel a lot better about the situation. I emailed the letter and the problem was taken care of. I have always been treated with kindness and they are very professional. It isn't easy when you are in a situation like this but they have helped in resolving my problems.

My experience is great. Most of the services are online which works fine for me. I can check the progress of the accounts, see how much has been paid off, what is pending and ones that are awaiting a settlement and they always give you updates on your account.

Good customer service, easy to talk to, very helpful, understanding, absolutely recommend to anybody who needs help like me. I am glad I did it. It helps a lot and gives me peace of mind not getting a lot of calls anymore.

The first contact was a local attorney who was very helpful. Unfortunately further contact was from people who had such strong foreign accents and were obviously reading scripts that it was impossible to understand them and take in the information. I am still receiving collection calls after several months. I have used these programs in the past and found them to be very helpful. I have hope this will work out. The BBB has no complaints registered.

Updated 05/02/2018: We’ve had a very pleasant experience with National Debt Relief. They made things very easy for us. They had been very kind and they let me know when they've made a settlement. They let me know by email and then they gave me a call and I called them back. They've been very cooperative. However, the enrollment process was lengthy and they asked a lot of questions. But, the rep helped me do what was needed to be done. The rep also told me what we should turn in and what we should keep. We're getting good service. They're working hard to get our debt cleared up and that's a good thing. I feel very comfortable working with them. Also, they don't make you feel like a loser.

The enrollment process was fast, all of my questions were answered, and the counselor seemed to really understand all of my fears and apprehensions. I'm newly enrolled and am looking forward to seeing the results - and being debt free.

I have had personal service from day one. Very caring & understandable of your hardship. Has my best interest at heart. I am very thankful that I consulted with them. Paid off my first creditor. On my way to financial freedom!

I was sinking deeper in debt and then hubby lost his job. That was the beginning of HELL. However went online to find solutions. Found National Debt Relief and worked with Lawrence who became my saving grace. I can get in good financial shape for life and stay away for all credit cards. Hallelujah!

Every time I call in every representative is super nice and knowledgeable. They help me with any questions and even suggest solutions I didn't think of. We have had several debts resolved and some on payment plans. Our biggest with Lending Club has yet to be resolved which worries me a bit but I am sure you will take care of it. We are 100% pleased!

I will know more once they start using my payments toward my debt. As it is now, I am still too new to the program. It seems some of my creditors required actual and not electronic signatures, therefore I am hoping to not be receiving any more calls shortly. As it stands now, they are still calling because I just emailed in my actual signatures last week.

I am only 3 months into the program but am happy so far. I am anxious for my credit card score to stop lowering. I am receiving calls and emails from Harborstone almost daily. I have given them your phone number.

I've only been in the program for a few months. Have not seen much from them yet to rate the experience good or bad, but the interaction I have had so far I am not too impressed with. The website is not complete so there isn't much one can do with it. Not a lot of guides and support so far. The one time I called left a message for someone to call me and no one did. Customer service is OK not very informative. Hope to see a positive outcome soon.

Right off the bat everyone was so helpful making sure I understood about the whole process. I'm very grateful to National Debt Relief for their professionalism and patience they have had for me. I would recommend using NDR for anyone that have trying times with debt. Thank you for your support and candor.

Appreciated being treated with respect and dignity throughout the whole process. After 79 years of enjoying financial and economic stability to being faced with this embarrassing situation was very traumatic and depressive. The counselors at NDR were sensitive to my well-being and state of mind, very much appreciative.

It was very informative clear. I am glad I came across this websites. I would recommend this site to anyone. It was very helpful. Give me a peace of mind. Now I feel little clear about where am going. Hopefully from here on out things will be better.

Greg was my initial contact, he was very polite and assisted in all the forms with ease. He double stated rules to clarify small details and I'd recommend your service to assist others in need!! Thank you for your help getting me out of high cost interest cards that I might never pay off otherwise.

I really like the plan, even though it does a number on your credit score. So far I've been able to settle one account and hopefully the others will follow soon. I hope to be done within the next two years.

I am very content with National Debt Relief. What I like best is how they place themselves between you and your creditors. I don't have to become stressed out by phone calls and letters demanding immediate payments I do not have the ability to make. I feel a sense of safety because I am enrolled in the program that provides legal support should it be needed.

They are good but not too understanding when you cannot make your set deposit. When I asked if I could make my deposit on a different date. They made me feel that they would make my account inactive. Never mind if you have an emergency.

The new service request section has been extremely useful so far. All inquiries have been answered promptly and is a good tool. So far, my experience with NDR has been very good. I never thought my financial situation would have gotten to this point. When I heard of NDR on a radio commercial, a little voice told me to check into it. Glad I did as my situation went from desperate to hopeful.

It was a very smooth process and Eric ** was very helpful and answered all of my questions with ease. I can feel the stress that came off my shoulders after everything was done. I also have a great support system in place with my family and they are eager to help out with whatever I need. Thank you.

Carlos, my rep, did an amazing job of helping me. He was professional, courteous, and lifted my feelings of guilt about my debt. He was able to get me approved quickly and at the same rate he initially quoted. He brought my debt payment to an amount that actually fits within my monthly budget. No small feat! I would highly recommend your services to anyone in need.

Due to a chronic medical issue I became overwhelmed with medical bills and had to use credit cards to survive financially. Five credit cards became maxed out as a result and I was backed into a corner. The National Debt Relief Program is helping me to eliminate my credit card debt which will enable me to improve my financial picture. The staff have been both professional and helpful through the process and I appreciate their help immensely.

The people I spoke with were very knowledgeable and polite. Haven't had any other experience with them other than that. As far as I know they have not reached out to any of my creditors for resolution. Contact me after some of my money has been put to use.

If one genuinely wants to correct their credit, this organization is the one you want! Their staff is professional, knowledgeable and courteous. While some credit companies are slow to respond, NDR works to engage them promptly. Trust in their help!

My experience with Debt Specialist Crystal ** was fantastic. She was very professional with all of her questions and concerns. This is a very difficult time in my life to make decisions like this and Crystal was so kind and keep me relaxed during the process. I would recommend National Debt Relief to anyone who is experiencing a financial difficulties. Thank you!

Since this was my second encounter with National Debt, I was taken real good care of. It is such a relief knowing that someone is out there to help people like me. From the very start of my phone call to the end of the claim, it was smooth sailing. Thank you.

They have taken my worry off of my hands. Have been on point with everything, very nice, friendly and caring people. Very professional and knowledgeable. Have been with them just a few months, and already have gotten some of my creditors to agree on settlement. I recommend this company very highly.

I wish National Debt Relief would contact all creditors immediately after receiving their information indicating that they will be negotiating the debt as money is deposited into the account set up by the client. This would make the client feel more comfortable about the eventual debt relief and less worried about the creditor bringing action against her.

My rep, James **, has been wonderful and helpful so far! He makes me feel confident in my decision to go with National Debt Relief. He is quick to respond to any questions or emails I have asked. My debt is not consolidated yet, but I am looking forward to when that happens. :)

Good customer service. Good following up with customers... fast service throughout the company and help and credit score growing up faster. I recommend to a lot of my friends. I hope you will get a lot customer from my friends in the future... thank you.

I've been with the company for a few months now and I'm still getting calls from the creditors wanting payment. I was under the impression that they would take care of that for me. Other than that everyone I have talked to has been very helpful in what I called for.

I joined the program for help with three creditors. I have been enrolled since January. There is still one creditor of the three that hasn't been dealt with and I get 4-5 calls a day from them. In the meantime my credit score is so low that I have no option but to continue this program. I would like to have had an option of relief from my student loans too, but there is no help for that.

Outlined programs available to my particular financial hardship. Explained how program worked, fees that were involved, timelines involved, instructions to creditors, instructions to what I had to do and figured the exact amount I need to pay each month; explained what to do if I needed to miss a payment or late on payment. Explained I could cancel at any time and the results of that. And also explained that some creditors might not participate.

My experience been great. I just wish the negotiation start now. I been have some unavailable numbers calling. I know this is the process. I hoping to get my debt paid off in year. Your staff been great. Clinton ** have been great. Thank you for helping save money.

Enrolled. Experience was excellent. Walked me through the whole process. Answered all my questions. Delivered all necessary materials by email and walked me step by step on the phone. Called me back after my case was reviewed and laid out the payments and terms.

Due to the loss of my husband I was having a hard time with bills. I called and talked with one of your employees. He was easy to talk to and very helpful. I wanted to pay my bills and he helped make it possible. I trust and feel NDR understood me.

It was a quick process but had a few questions. After that I submitted online and I am still waiting on answers. So now I have to make a phone call. Other than that everything seemed to go very smoothly.

What am I paying for? Since I have signed up with National Debt Relief, I have paid almost $400, twice a month, and my phones continue to ring off the hook with calls from my creditors. My mailbox is full of letters from my creditors threatening to take me to court or turn my debts over to collection agencies, which will keep my phones ringing with real threats from those **! When will I see some form of relief from this madness? I know that I wouldn't be going through this if I hadn't spent over $30 Grand to start an e-Commerce business, which only left me high and dry after they squeezed me for ALL THAT FREAKING MONEY! My credit score was almost 800 before this fiasco! Now it is 520! Now, I am paying almost $800 a month for some form of financial relief and so far I have seen no relief from my own mistakes and financial burden. Please HELP SOON!

I am very grateful for how easy the customer service representatives and NDR have made it for me to not only enroll in their program but to find answers to any questions or concerns I have in a timely matter. This experience has been good and they have relieved my financial stress tremendously.

Very satisfied with the service that the company has provided so far. I'm feeling less stressed now that my credit cards are getting paid. I have been in the program for about 6 months and already 3 of my accounts have been already taken care of.

Have not had any communication or anything happen with my account in 3 months. Except lots of calls from creditors. Still waiting & hoping something happens soon or a waste of my time & money. Still charging my account the monthly fees & taking my money. Not a satisfied customer at all. Try to contact them, but no one ever returns my calls.

I had help from a nice person to help me with my credit card bills, and I really appreciate it. I have a heart problem and not supposed to get upset, I mean, really? You can't help it getting upset, but Wade ** eased my mind. Thank you, I appreciate your help.

I really had a great person talking to me. She help me with everything I needed to get my debt relief. I got my weekly payments to the lowest they can do for me and affordable which is great. And they explained all I need to do and what phone number and address I should put in those account I'm trying to get help with.

I canceled the service because the creditors call continuously and nothing was being done about it. I also realized it was better to file for bankruptcy and get it all done with rather than stringing everyone along and filing bankruptcy in the end anyway.

To date this process has been very professional. Very helpful and I was properly guided through the setup process. The representative Claudia ** has been terrific... I look forward to seeing the results and outcome of this experience in a positive light. Thank you.

So far, all I have done is get enrolled. I checked with Better Business Bureau which gave the company an A+. I have received a booklet of what to do and how to do it which has been very helpful. This includes addresses, emails and phone numbers. I also have appreciated the fact that a legal firm is involved from the beginning. I have asked two questions which have been promptly answered.

I was surprised to find out that NDR doesn't make any contact with creditors until after 90 days. So far, I have been making all the effort and doing all the work. I have sent NDR all the forms they requested and have closed all my accounts. I have sent address and tel. no. of NDR to my creditors along with my unpaid bill. I have been following instructions from the book on dealing with creditor calls. Some of the creditors said they couldn't call the telephone number I gave them until they heard from the company I was working with first. I have already given NDR the signed permission slips to enable them to contact my creditors, yet NDR hasn't done so. There also hasn't been very much communication between NDR and me unless I initiate it. I'm getting kind of discouraged and very uneasy.

Knowledgeable, friendly staff. Able to help, or will quickly find a staff member that can. They help take away a lot of financial stress. Their friendly reassuring information is paramount in regaining financial stability. They have helped tremendously. Thank you NDR.

I had never heard of this company but l saw their ad on TV and decided to call. I spoke to Marvin ** and he was so helpful and beyond patient with me explaining all about the program and helping me with the app on the phone: l am not real savvy on the phone but he helped me all the way.

The welcome guide sent to consumers is good but I believe National Debt Relief should contact debtors upon signup or registration in order for their legal administrators to take note that debt is not being overlooked or ignored making consumer having to inform debtors and debts are not being ignored with outstanding amounts which in truth are indeed being worked on to settle outstanding amounts. I believe debtors being contacted once enough (at least 40%) funds is too long and should be contacted immediately once registration is complete.

So far I can say that I am happy with the experience and that I am already starting to feel the overwhelming feeling being lifted off my shoulder. I look forward to seeing the progress and I am actually hopeful for my future. I just want to say thank you.

My experience with National Debt Relief has been great so far. They have already gotten a settlement on one of my accounts. They have been very helpful and informative. I am grateful to have their help getting out of debt once and for all.

I liked the way that this business handles the contact the credit companies to make a deal with them to lower the amount that you once had and makes them an offer that they're happy with in order to get the bills off your back. This company knows how to do business and have taken care of two for me so far.

I have been a client for over a year and have 1 consolidation. My creditors are not happy and neither am I. I was up to date when I started and now I'm year delinquent. When you call all you get is attitude. Even the managers. Worse company ever.

Since starting NDR I have had 2 credit cards resolved. My score went way down at first but now is coming back up. So far I am happy with the way things are going. I am looking forward to having more of my debt erased.

Different representative each time I call. When I first enrolled with the program I was told I would speak with the same rep. each time, which is not true. In addition I was informed that the program was 44 months, that isn't the info first conveyed, I believe it was around 36 months. Can some one call me and let me know the length of time. I also am paying an additional amount that I formally agreed.

Your George **, was extremely helpful in not only guiding us thru your process, but was very accurate in how the process would work and thus, establishing our expectations. No surprises. George address every one of our questions to the best of his ability. He was patient and circled back to us once - when I asked him to circle back. (We had about a 35 day period between my initial contact and when we started the process.) The entire process was an experience for us. To go thru the process is not an easy thing to do. However, it was the right decision for us.

They are nice and seem helpful. Have been in the program 8 months and trying to be patient. Have not attempted any collections though as far as I am aware. Collected enough money from me so far to at least pay off one debt.

I have nothing to rate as I am never contacted by your staff. My payment is drawn from my bank account every month but I never receive communication on how it is being used. I would greatly appreciate receiving information on the process. How does anyone find out what is being accomplished?

Just started the program and already there has been progress. They were quick to help and I'm really grateful. I would definitely recommend this for anyone who is struggling to get out of debt. I wasn't sure at first but thanks to my brother saying it doesn't hurt to try and ask for help.

If it wasn't for this company helping me out, I'd be worrying about paying my debt off every month. I really appreciate the work this team has put forward and the level of followup they do to make sure the job is done right. 5 Stars!

They seriously care, shoot straight and give you all the info and tools you need. Very happy with them so far. I'm excited to see our future... Debt free and tools to STAY that way!!! Thank you, National Debt Relief!!!

While I can't comment on the settlement aspect yet, I can say being enrolled in National Debt Relief has given me a peace of mind. Their streamlined service is impeccable, and their service agents are outstanding. I have had no issues so far being enrolled in the program, and National Debt Relief is helping me achieve my goals of being debt free!

I am an older gentleman, on social security disability and didn't know how I could get out of debt. I am so glad I called you. You put me at ease and I realized that I could get out from under. Your people are very kind and understanding and for that, I thank you.

I recently was provided with really good customer service in regards to my account with National Debt Relief yesterday afternoon. The gentleman that helped me (I don't remember his name) was very knowledgeable and kind. I would recommend this company to anyone.

I was very happy with the customer service and the professionalism involved. The conversation that was involved wasn't pushy or rushed. There was plenty of time for questions to be asked and we continued only when there was a mutual understanding between the both of us.

My customer representative explained everything. He was very knowledgeful and answered all my questions. I was so skeptical, but he put me at ease. The process was very easy, and communication lines were open at all times. I would definitely recommend.

My initial contact with National Debt Relief was positive. They made me feel like I am going to get through these difficult financial times in about 42 months. I thought the staff I spoke with were knowledgeable and honest with me about the negotiations with the creditors, one in particular. We spoke several times especially about the progress in transferring bank accounts and retirement accounts, from a creditor to another bank. I will be happy when the negotiations are completed and that the journey to being debt free.

I have been so pleased to get the help I needed with National Debt Relief. I did not want to file bankruptcy so I was able to get the support I needed through National Debt Relief. I have and will continue to tell my experience to friends or whoever I hear that needs the help to get out of debt. Thank you for your support.

I was scared to death to make the first call, but the lady put me at ease after going over everything with me. Everyone who is working with me has been very nice & helpful. I feel like they care about me, they take the time to explain things. They told me everything I needed to do and I did it. I was left in high debt years ago from a bad divorce, and due to bad health in the family and I was bit by a spider which lead to Lyme disease. I've been only able to pay interest only for over 20 yrs, I needed help and they all helped me.

I'm so glad that I reached to NDR. They have been so helpful with my situation and I'm going to Highly Recommend this company to anyone and everyone that's in need to get that help that they need to get their debt under control. All I can say is THANK YOU for being there for us!!