National Debt Relief Reviews

We have had an excellent experience during our three years with National Debt Relief. Every time I gave called I have been treated with courtesy and kindness. My questions have been answered in a timely manner and if there was ever a concern, the associates would make that they had an answer for me quickly. I would highly recommend NDR to anyone.

I had to reschedule my payment and they worked with me and it was great! I was very happy that they were able to work with me! They have been very helpful and have stopped my creditors from calling me and harassing me.

When I first called NDR, I wasn't looking for much. I was knee deep in debt even after finally paying off my student loans. However, because I was largely commuting to another city for work, it seemed like life expense after life expense kept coming up and I was still left running in place with over 50% of my paychecks going to debt payments. Since calling and working with NDR, I've honestly never felt better about my finances. Yes, I'm still working at the same pace to pay them off but I feel like I can finally focus on moving my career forward to the places I want to be again.

Am satisfied overall. There needs to be more email updates about current status, especially about accounts being worked out, even if they haven't been resolved yet. I would like to see more suggestions about how to repair credit scores with the major credit reporting agencies, as well as a clearer way to submit new debts for consideration of consolidation.

Expect exactly what you're signing up for. They deal with everything you tell them to, and they do it good. It's only been a year on a 33 month term and they are more than half way done, and the best part, they keep you posted on everything. They are really good at communicating with you and help you with any questions you have. I know this isn't a typical situation even having to use them, but to me I made the right choice. Satisfied consumer right here, thanks fam.

So far everyone I've talked to has been helpful by answering all my questions. I'm hoping to be debt free soon. I only started last month but I already feel relieved to know I am getting this taken care of. I plan on buying a house soon and this was my first step.

I was over my head in debt, I thought if I just got one card I'd build my credit back then. One turned into 4. In 6 months with National Debt Relief I can honestly say I'm credit card debt free and no more personal loans either. Great company!

You take a Long Time to contact the creditors thus creating a Bad Credit Report on your clients!!! I was not late on my payments and my credit score was around 715 and it has DROPPED over 100 points since I signed up with you!!

Since signing up with NDR I have experienced Great customer service, reliable and very timely processing of debt reconciliation. It is very easy to contact a representative and get timely responses as promised! A website is provided in order to view the account and keep up with deposits and withdrawals... I am very satisfied thus far!

Every time I call, the people I speak with are kind, efficient and personable. This is not an easy subject (debt relief) so it really helps to have people who know what they are talking about and are also compassionate at the same time. I would absolutely recommend National Debt Relief.

National Debt Relief is helping get my life back on track. I am so grateful and pleased with the service they are providing. They have been working with my creditors to resolve my debts in a timely manner. Releasing some of the stress that have.

I really don't hear from them. Hopefully my bills will paid off soon. I think you should receive a monthly update. So you know your status. I get to wondering some days with updates. I just ask for an update once in a while.

Honestly, I can't rate the experience yet. It's too early in the process to say as my program has only been set up for three months. I was satisfied with the set-up process, but I am hopeful for news regarding any resolution soon.

I am very appreciative of National Debt Relief personnel. Service is expedited in a professional and timely manner. I was drowning in debt and now I am starting to enjoy a better quality of life because stressing out about the many bills I had no longer consumes me! Everyone I have dealt with has been professional, courteous and willing to help. I did not experience long waiting times or being on hold. All in all, I would definitely recommend National Debt Relief to others.

So far they have been amazing to work with! If I ever need anything they are quick to respond and resolve any issues I might be experiencing. And I have had a very good outcome with the payoff process with my debts. I would highly recommend them. No gimmicks or false info!

They have been so wonderful to work with and have stayed in contact with me through the whole process. I could not have asked for better service and they have worked so hard to get my bills paid off quickly. Absolutely impressed.

NDR has provided excellent customer service and had relieved a lot of my financial stress. They communicate efficiently and look out for the best interest of their clients. I recommend NDR to anyone who wants financial freedom. Their interactive website keeps you updated on your accounts.

I have been with them since February. Very satisfy customer, service is very reliable, courteous and very helpful. I get emails, keep me updated or phone calls keeping me posted about my account. I would definitely recommend them to anyone who needs them.

I guess I am satisfied with my experience so far. I have not heard from anybody since I sign on to National Debt Relief. I still get calls from my creditors and I just ignore them as best I can. I hope negotiations are going well on my behalf. How do I find out if everything is going well and no issues are on the horizon.

I find the fees after my first settlement was very high. Example my original balance was $2,122.00. The settlement was $1,090, which is a somewhat good amount at less than 50% of balance. But, the additional fees were for $530.50. I want to know how is that amount is figured out. I find that it is extremely high being at 25% of original balance. And if you add settlement plus fees, I am paying back practically 75% of what I originally owed.

Every part of the process has been very easy to follow. As I am just getting started. However it is reliable and the people that work with you are very friendly and helpful. If in doubt be sure to ask questions. It is great to know there is some help out there.

So far I'm satisfied. Too soon to really rate at this time. Starting the process was easy and the reps were very helpful... I hope this month I'll get some feedback on the status of my accounts since I haven't heard anything as of yet.

They so far have been great to work with. I am very please with the progress they are making for me and everyone there is great to deal with. It feels good to have some debt off of my back. And I have confidence that NDR is doing best by my husband and myself. They are available all the time when needed.

I am very satisfied with National Debit Relief and I see my accounts clearing up and my credit score increase little at a time, all good. Happy I did it. They inform you of the offers they received to accept and make you aware of everything that is going on. Easy to reach if you have questions and they answer if emailed within 2 days. Very happy with my account and would recommend to anyone who needs their credit fixed. Just realize it takes time. After all you didn't get in a jamb overnight so don't expect it to fix itself overnight.

It takes a few months but once you start getting settlement offers it goes fast. They are super nice and understood my concerns. Relieved me of all my worries! Would totally recommend for anyone with large credit card debts and really wants to work hard to get out of debt and increase their credit scores.

So far my experience has been good and hopefully, it'll continue in the same manner. I wish I could see the statements by account as well as by date which is how they are now. I have to keep a separate calculation for by myself to show the payments being allocated to the accounts where an agreement has been approved.

I have no complaints! I love how they constantly stay in contact with you about what is going on. I will and have recommended this! Thank you for helping people have relief from debt. All it takes is a phone call, and wanting the help bad enough. Great customer service!

Thanks to National Debt Relief, I am on track to be debt free. They have amazing customer service and are so easy to work with. I never imagined how easy it would be to sign up. In just a matter of 6 months I saw an improvement in my debt balance and credit score. I highly recommend National Debt Relief.

They have been easy to work with. As everyone knows dealing with debt is very stressful. I did my research before choosing National Debt Relief. I am not disappointed. It's so nice to not have to worry about contacting debt collectors myself and knowing someone else is taking care of it for me. I look forward to the end of my debt and my credit score going up!

The most professional, and experienced group of people I've have had the privilege of working with! Kudos to a job well done! If you are looking for a 5 star company that places it's customers first, then look no further! This is it!

I have had no issues so far and they make things so quick and simple. So far half of my debt has been negotiated and each time there is an offer, I am quickly notified and the acceptance is quick. Would recommend to anyone needing help!

So far I've had a great experience with National Debt Relief. It has been a huge help to know that things are being taken care of, and they have been great about keeping me updated and answering any questions I have.

I am happy to see my debt reducing before my eyes. I am confused as to why I am having to pay so many high "fees." I am wondering if I would have been able to negotiate the debt myself with my creditors and saved a little more money.

They were very helpful and able to answer all my questions. They were able to give me emails with all the information in "hard copy" form to be able review on a later date. They were able to give me reasonable agreement plan with dollar amount and timeline that we could manage.

Everyday I have been depressed, not knowing the how, or the way I will be able to have my head above water. In the many drownings of debt! All this time getting myself deeper and deeper. I am so relieved to say I have found my salvation, NDR has saved me in a matter of 24 hrs so far. I can honestly say I have a peace of mind and can worry about my future, everything will work out and I am now breathing a new air, debt-free. Thank you!

Just beginning this process and couldn't be more excited due to the fact that everyone I spoke to was so helpful. They made sure that I not only understood every detail of the program but also the realities of my debt and how this will affect my future finances. I'm looking forward towards this journey.

Excellent, excellent service, I will recommend this service to all family and friends, neighbors. Thanks for helping me to be debt-free. You are the best. I feel free and my husband is happy with the decision. And I want to thank Mr. **. He walk me through the process and made me feel confident with your company.

So far, I'm really satisfied with NDR & their help. They've been able to settle most of my accounts. They always answer every question I have when I call. Their agents are all friendly & make it very easy to discuss your debt problems.

When I was suckered into internet scams and ended up thousands in debt, and a recent widow on top of it, I didn't know who to turn to. Believe it or not, some of the advice I got was, "Just forget it, you're old, have nothing of value and just forget it." I wasn't brought up that way and found my way to you guys and an answer was found. Can't say they aren't still hounding me, but I'm getting there. Thank you.

My enrollment experience was smooth and put me at ease. I would recommend this service to anyone looking for "Debt Relief" information. Everything was explained and I was given plenty of information. I was also surprised to find out you can if needed... break up your monthly payment into two payments if needed. I am anxious to begin the process of reducing my debt and working with your program.

The staff was super in helping me to get started, which is where I am right now - just started, approved and have filled out all forms. It's all very online and automated, so the enrollment goes very quickly. I will update as the process evolves.

I called them in a panic and James ** was amazing and calmed me down in no time. Was able to get me back on track and signed up in less than an hour for way cheaper and less time than our previous company. I should have came here 1st and I would almost be debt free.

Robin **, the agent that I spoke with, was extremely informative, helpful and kind. I appreciated his understanding. I was very nervous about doing this, he walked me through the process and made me feel very comfortable. Robin is an excellent agent and I would recommend him, with National, to anyone!

The people are very polite and very knowledgeable on the program.. All my questions were explained very clearly and thoroughly. I would clearly recommend your company. Eric ** was very nice and polite. I had all my questions answered and some that I never even thought of. Eric ** informed me if any thing comes up to text or call him and he would be there for me.

I was walked step by step through the process. I made a mistake and I was kindly walked through it again. Everyone I talked to was kind and patient. I recommended National Debt Relief to other coworkers. Hopefully others will share my pleasant experience.

I highly recommend National Debt Relief. They are very professional and easy to work with, as well as very helpful and patient to answer your questions. Their process is very organized and thorough. They were able to reduce my monthly payment significantly and put me on a plan to eliminate my debt in a much shorter period than merely making minimum payments or taking out a consolidation loan.

I can not thank you enough (Elizabeth **) for giving me the mental peace of mind that I so desperately need at this time in my life. You have literally saved my life, just when I thought there was no hope or compassion left in this world from anyone. This is the hardest time of my life that I have ever had to endure and needed peace for my soul to survive.

Dealing with all of this debt I would like to thank your company for making this a very easy process, the hardest part was picking up the phone and dialing. Although I just started I am yet to make my first payment, so hopefully the next 39 months will be easy to get through this problem. I would especially like to give Theresa a big shout out. She was the friendliest, and most efficient, she explained everything very well and was very professional. Also Paul who helped with the welcome call.

With the money I was making at the time, I couldn’t keep up with my bills as they were coming in. I did some online search and the National Debt Relief was the first one to come up. I figured that they’re on the top, so I picked them. The National Debt Relief team were friendly. They had to explain the whole process to me since I’ve never been in this kind of situation before. After walking me through it, I decided that was feasible for me and I went through with it. Despite a quarter of my money going to them, working with the National Debt Relief has been stress relieving.

Choosing to sign up with this company was the best decision I made. There are no hidden fees or fine print that is hidden. Within three months of being with the program, one of my debts was resolved. They are easy to get in contact with and extremely helpful. Any questions or concerns I've had were responded to quickly. I would definitely recommend National Debt Relief to my friends, family, or anyone who needs help resolving their debt.

I just signed on with National Debt Relief in March 2017. Everyone that I dealt with was very helpful. I have not had anymore interactions with any as of yet because none of my accounts have been settled. I am hoping all of my experiences with National Debt Relief will be as good as my first!

National Debt Relief has provided very reputable, efficient & trustworthy service. Their customer service has been great since the very beginning. They have been excellent with helping me to achieve true "Debt Relief" and I am so happy that I chose this company!!

You talk to me with respect and you're friendly, willing to help me with my problem. I will strongly recommend you to my brother, friends, and well wishers. I don't have to pay any interest anymore. I don't have to pay the full amount of my debt. Now I have rest of mind. Thank you NATIONAL DEBT RELIEF.

I have spoken with Michael ** to get me started on becoming a NDR client. He was very helpful and informative. I was very nervous to take this step and become debt free but Michael made the process almost seamless. Fantastic customer service skills and extremely knowledgeable.

Welcome packet was a great guideline for me the client to deal with creditors. I really like the easy to use website, it's kept me current and real-time. It's a great tool for the elderly who can get their finances in order so they don't leave a lot of debt on their family.

I was explained everything in detail. I was very happy to know I have a lot of support from all involved. I have the peace of mind that there is someone there to help me. I decided in this company because they are accredited by the BBB and I have heard a lot on the radio.

Just being accept to the program gave me great relief. Can't wait to settle all my debts. The entire staff that I have communicated with, starting with the initial call with Max and ending it with the welcome call, they were all very professional, helpful and seemed to care about my situation. I want to thank everyone for their support.

I have to say I shocked my family for taking such drastic course of action but I couldn't get away from my credit cards nor their interest! I'm currently finding relief that I will close all account with a mutual understanding that I owe, but I just can't pay! As far as the NDR team, I've only had positive encounters! There were several times I had to change my plan with NDR but... they were able to hustle my first negotiation for under half!!! Bravo not only to the customer service team who deals me BUT especially to those parties negotiating for me!!! Thank you SOOOO MUCH!

It was a great experience. Matthew was awesome, he explained everything to where I was able to understand all of the legalities and my responsibilities. He was dry polite and respectful, even though this is a very stressful and embarrassing issue. I would definitely recommend to a friend.

I am very happy with the help I am receiving from NDR. They are very professional and are always there to answer any questions I have. I truly believe they are committed to helping their clients becoming debt free. They are also very accommodating to all my needs.

For the most part I am very satisfied. I have a conversation with one lady who was rude and not helpful. I don't remember her name, it was a one time deal so I can overlook it. I do feel like all customer reps need to be reminded that all clients are stressed out and sometimes may not use the best approach when calling. It is important to me to feel like whoever I speak with is interested and willing to do whatever is needed to help me. By that, I mean courtesy, compassion and willing to go that extra mile to make a client happy. This is not an easy situation for anyone and making a decision to ask for help from an unknown company causes stress, relief, and a whole gambit of emotions. I am glad I did this, hopefully the end result will start me on a better path to financial responsibility. Thank you.

There was a lot of paper to read and digest. I should have asked more questions and/or more time to review. I am had a hard time with the creditors continue to call me. It would be helpful for you to contact them, telling what is going on. Several have tried to talk me out of going with a Debt reduction company.

This program is helping me save money and also working with my creditors at the same time. They are very quick in responding to all my questions and concerns. The process has taken a little longer than I anticipated but I know they are working hard for me.

I have been with them it seems forever. I have 2 remaining both hospital bills. They can't seem to do anything with them. They have raised my monthly payment every 2 weeks. I pay 165.00 a total of 330 for what? I'm getting a little pissed off.

Debt relief program: My experience was OK but I was not called back when I was told I would be and had to call her back several days later to get the info. This time she was very helpful and helped me finish the process.

I'm new to this program but so far the phone calls I have made have been answered by polite and knowledgeable agents. They are willing to look at all the activity on my account each time I have called to make sure all is well at that point.

Calling Debt Relief to help with my overwhelming bills was probably the best thing move I made. They are very easy to work with. They are very understanding with your situation and they make sure that you understand everything that they are trying to help you with.

A very difficult decision on our part, but we were treated with a lot of respect. Michael took his time to explain and had great patience with our doubts and questions. We are glad that we are working on clearing our debts with National.

I appreciate all the assistance from both Earl and Jimmy explaining the program and ready to start a new chapter to begin eliminating ALL debts in the coming years. I have recommend a friend about this program and she will begin soon as well. Thank you.

I had a great experience with NDR! I was able to graduate the program faster than I originally anticipated and the reps at NDR helped me along the way. They did a great job checking in with me routinely and offering options. They did great with spending the time producing current payoff quotes and when I ended up overpaying in the end, they were quick to return the overpayment. Thank you!

I got a quick response concerning my account. Very good in information about the program. As I compared to other program it was a better option because the debt will be paid in less time and for more or less the same payment amount.

I have been a client for only a few months. So far, everything has gone smoothly, with very few surprises. Each representative, I have spoken with, has been very helpful. It's comforting to know I have a definite end date for a final resolution.

This was an Excellent experience! Eric ** did an excellent job at presenting the program, how it works, and all of the conditions. Eric also was very understanding to my situation, and helping me get peace of mind in resolving it. I look forward to working with you and would recommend this program.

National Debt Relief is one outstanding companies I have ever had the privilege to work with. They are very knowledgeable and professional. The process was very easy and quick. I would recommend them to my family friends and fellow Veterans.

The only bad experience is when one of your reps left me a voicemail, asking me to return the call because you "had updated information for me regarding my account". When I called, I reached a rep who sounded like a New York thug! And started asking me to update MY information... And started asking me questions about ME, like "Are you still unemployed?"

The team is Very professional, knowledgeable, caring, always available. They keep me informed. The team is very kind and caring during such a stressful time. Easy access to my information, patient while answering questions, supportive. Thank you.

We are extremely pleased with this company and the services they provide. They have settled debts for us and they have gotten the collection calls stopped. They are very helpful, great customer services and they get results. They have reduced our debt and they are very easy to work with.

As of right now I am very satisfied with NDR. They told me 4 to 6 months before they could start on my bills -- just about two months gone by and they call me with the first settlement. Who could ask for anything better -- Thank you NDR.

These guys have helped us so much! We were drowning in debt after my surgeries and my husband's lay off. They have not only helped stop the harassing phone calls, but we are on a steady schedule and are set to pay off most of our debt within 2-3 years! And their customer service is always friendly and helpful! They really take the hassle out of getting out of debt!

The team at National Debt Relief helped me get everything situated with my credit card companies. They were there since the beginning, making it easy for me along the way. Now I could finally get some rest. Thank You National Debt Relief! Greatly Recommended!

I have always had courteous experience when contacting the company. The representative answers all my questions. I have not been with them long enough to settle any debts but I expect to in the next couple of months. They always answer any questions to my satisfaction.

Extremely helpful company who saved me from financial ruin and the loss of my home. The professional staff understanding of my situation made me feel at ease. Everyone I talked to explained everything clearly and welcomed all questions. The website was easy to setup and manage. I would highly recommend National Debt Relief to anyone and everyone no matter what financial situation you are in. I believe that this company could help or in the least put you on the right path to getting control over your debt and stress free future.

National Debt Relief makes everything easy to understand. The people are helpful and so is the information in the package I received. When I've phoned with questions they are always answered and the people are very clear and answer all of my concerns. I've been very happy with my experience with NDR. I would recommend them to others.

When my former wife was nice enough to leave me in debt with payments higher than I could afford to make National Debt Relief got me a settlement with payments I could afford. Thank you very much. Great customer service. Debt relief success. Would recommend to anyone in the same situation.

Prompt attention. Attitude of really caring about my situation. You charge a lot but if the results head in the positive direction that they seem to be going, then it is well worth it. The people I've worked with so far have been professional which is rare these days.

The customer service is great, the easy online process and updates of charged off accounts and the reliability of feeling assured they have your best interest... The team are very detailed in explaining any details and questions when I call and ask. Also, the online draft schedule allows me to keep up with my affordable payments.

When dealing with my situation, I have consistently been dealt with extreme understanding and courteousness with every individual I have talked to since I first called your company. The situation is difficult at best so it helps to know I truly have people working with me and for me. I am extremely grateful that I came across your company.

Finding the peace of mind after we finally decided that is what we needed to do, was overwhelming! So glad we got started! Should have done this process sooner! We have stopped nail biting about the future. Thank you for being there when we call to ask questions.

My credit card debt was getting too much to handle so I looked into National Debt Relief. It’s the first time I ever did that. Everyone was friendly and they explained how everything worked that’s why me and wife decided to go ahead with it. They took care of my problem quick and they were willing to work with me so that was a great thing.

They have been so helpful & reassuring that this was the choice for me. They are also getting the credit card companies to settle quick & for the amount of money they said they would settle for. I thank them.

The representative I spoke with was very knowledgeable and answered all of my questions exact. He helped me to understand this program and ways it will help me financially in my future. Thank you very much for all of your help.

Enrolling was simple and easy. Had great help step by step. I've called once and was helped which was nice. However since enrolling I haven't heard anything. An update even if nothing has gone on would be nice. Thank you for the help and asking for feedback.

We have been with them since January 2017 and they have already made settlements with 3 creditors and for at least half of the amount we owed. Very nice and friendly customer service reps that answer all questions and concerns. This has been the best decision we have made.

Overall I have had a great experience with NDR! The only area that I feel could improve is communication with ALL my creditors a bit sooner. After eight months I'm still getting collection letters from a few. Overall though, NDR has been a big help, and EVERYONE I've spoken with has been helpful and professional! I recommend NDR!

I am not quite through one third of my debt pay off, but I have to say that National Debt Relief is second to none!!! The customer service reps are helpful and have always been readily available when I need them. They are attentive, respectful, polite and courteous. So far, I cannot say enough good things regarding National Debt Relief's efforts, effectiveness and progress on my behalf. I now can sleep at night knowing that I have chosen a company who I believe does care about their clients, making it possible for me to make good, and pay my creditors a respectable negotiated amount of what I owe with an avenue of rebuilding my credit in the process. Thank you National Debt Relief!

Great communication - they always update me on the progress. They are easy to talk to - always accommodating. Every time I call whatever my question is, it always gets resolved and answered on that call. Each and everyone I have encountered with at National Debt are well informed and knowledgeable at their job. I am happy so far with them.

I have had no contact since I signed up for this program almost three months ago. I have no idea what's going on, what the status of anything is... nothing. All I know is I'm making payments. Would like some kind of communication from NDR. It seems once they get you signed up, they forget about you.

The entire process was easy. Every aspect of the program was described in a manner that made it comprehensive. The "jargon" was omitted so that there would be no misunderstanding concerning the very important legal aspects of my situation, which was/is appreciated.

I joined in January of 2017 and have been putting money in twice a month since then. I've yet to hear anything from NDR about the status of my account or anything. Very disappointed so far as their information said a representative would be checking in with my monthly.

I have been contacted by creditors and our representative has not been in contact with them even though I have told him to. The creditors will only talk with the representative and our representative has not done so even after explaining it.

So far, all that has happened is they've taken my money. I was not informed up front that they would wait up to 6 months to contact my creditors (or until a certain amount in payments had built up) therefore dealing with the creditors has been very challenging and unexpected. So, Ill continue to wait to see how things progress once that 6 month mark hits.

National Debt is very courteous and helpful. I feel good about having them resolve issues with debt collectors. I can sleep at night knowing I am paying my debts back and not just crying and worrying how I was going to do so. They already settled one debt for me that was at ridiculous interest rate that would take me 10 years to pay off. Thank you National Debt Relief.

My experience so far, has been a positive one. Handled very professionally by Crisanta ** who guided me and patiently explained to me the processes involved. I am not one to seek help and in spite of being in financial hardship, I still manage to be current with my bills, so this is an entirely alien experience to me. I enter this program with much trepidation and uncertainty but Ms. ** was able to reassure me. I give NDR 5 stars as of this writing based on my experience so far. I just hope that my rating of them remains the same until I complete this program.

My only input is National Debt Relief needs to communicate more frequently on status of the account. "We have contacted all the companies", "we have $$$$ in the account", "we are negotiating three out of five currently"... I feel like we signed up and then NDR disappeared. All we heard was from the companies we owe money to. NDR has negotiated one and probably the largest debt to 50%. So that is going well.

Clinton ** was very helpful and knowledgeable. After talking with him for a few days I felt much more at ease. Everyone I talked with was very helpful, walked me through the whole process. I would definitely recommend National Debt Relief to others struggling with debt.

I called National Debt and right away they helped and explained to me what would happen, so I signed up, so far not much has happened as what they said, but I'm new so not much has happened so far. When do they start to settle an amount with what credit card they choose? Please advise- thank you.

I enrolled at the end of April, haven't heard from NDR since then. I called the guy I signed up with to ask a question and he still hasn't called back, over a month later, so just plan on calling the main number when you call. They said they would be in communication with me about my debt but I haven't heard from anyone. I'm not sure what's going on with my debt and they aren't friendly or comfortable to call. I hope I end up liking it but so far I'm only so-so.

The person I talked to was very helpful and pleasant. He answered all my questions and made sure I understood everything. I found this through my daughter who also went through National Debt. This will help me get my highest credit card paid off. I went to National Debt Relief because I could not see where I would ever get it paid off.

National Debt Relief has been very helpful and very patient with explaining how my bills would get paid. Each time I call, I have been greeted very professionally. This has been a relief to me and I am so grateful. I was in a very bad financial situation and called a few debt relief companies but chose this company because of how I was approached.

The customer service representative Adam ** was very patient, knowledgeable, and willing to go the extra nine yards to help me get enrolled. Mr. ** also made sure I had contact numbers including his own and also his email in case I would have any problem. Thank you, I really appreciated everything you did to help me. I am so looking forward to finally get out of debt.

I have had great experience with National Debt Relief so far. They have kept me informed on what has been paid and where I stand on the rest of my bills. I would recommend them to anyone. If I have a problem they are willing to help. I can really rely on them.

It's early. Really we've just begun the process, but I must say that everyone that we've dealt with to date has been great. It's a big step to take, especially at age 62, but we were in a corner. We look forward to working with National Debt Relief going forward, and based on our early interactions with you all, feel good about our decision. Quality of sleep has improved, thank you.

I felt that they were understanding and comforting in a difficult situation for us to discuss. It's hard sharing negative private personal information. When I hang up the phone I feel my questions have been answered fully and quickly. Very professional and helpful, as well as patient. Customer Service has been really great and answer all of my questions every time.

After a previous experience with a company I was hesitant to try it again. National Debt Relief has lived up to their advertising. In a little over a month, I had 4 offers to accept. They explained the payback schedule and made sure I understood the payback plan. Would recommend them to anyone that is serious about a chance to retire debt.

I am glad I went with National Debt Relief for my debt issues. They explained very clearly the payment schedule I would be on, and kept me updated on the status of each one of my debts. I would happily recommend NDR to anyone looking for help in managing their debt problems.

So far I haven't had a chance to see how everything comes together as we have only been in the program for 4 months... Everyone has been very courteous and patient with some of my perhaps stupid questions... however they assure me my questions are not stupid. I expect to start getting some action very soon and will have a better idea of how I feel about the total experience.

I am grateful for this company and the help they are providing with my debt. They have been very professional and very helpful and taken a very heavy burden off of my shoulders. Without them I would still be lost in my credit card debt.

National Debt Relief was rated the top one. I first heard about them by going online about getting some debt relief for our Chase card and they were the best. Their reps answered all my questions and were very knowledgeable. They explained it very well and I understood everything from the very beginning. I wanted it paid off in three years. So, they figured out what that would cost and that's how they did it. I always made my payments on time, I have the whole debt paid off now and I learned how to balance the budget better. I don't have any more credit cards, only small ones that I pay off immediately. Plus, I feel more secure. It was a good experience and I've been very pleased with National Debt Relief and would definitely recommend it.

I wasn't getting out of the hole and I figured there would be something there to help which National Debt Relief worked really well with me. Everything's been very positive and they call you back in a timely manner on issues. They're persistent on keeping your account moving forward and extremely knowledgeable. Their expertise seems to be topnotch and it raised my credit score and has got phone calls looked up. They were extremely quick and responsive.

This was so much easier than I thought!! I had talked to someone elsewhere and they did not want to talk to me. They only wanted to do through email. I understand doing the paperwork that way but even my question they wanted me to do that was! This was way more personal and made me feel so much better about asking for help!!

The person who enrolled me (Matt **) was awesome, very knowledgeable, very accurate, and the process really was seamless. Now the welcome team and the customer service team are not as friendly over the phone. Kind of hurt. It could be a geographical difference since I am from the south and NDR headquarters is located in NY. However, since this is a national company I still think that those two departments should be friendlier since they deal with people from all over the country.

Very well explained and made sure I was confident and okay and in agreement with what the contract stated. Agent was very polite and resourceful. Answered all my questions and made sure I was kept inform of all issues. I would strongly recommend the agent on punctuality, resourcefulness, and character.

Worst customer service ever... They never seem to know about the status of my account and I always have to bounce from one department to another. Very frustrating! I usually don't like to give negative reviews but I had no other choice in this case.

So far so good. Appropriate and courteous communication with prompt follow-up. Advice has been helpful. It's early in this process for me, but from what I can tell at this point things look positive. I welcome any additional suggestions and NDR seems to be in my corner.

My customer service Kevin was very professional in his presentation to me which really helped me as I was hesitant to with NDR program. Although he went very fast; he did stop when I had a question. I've already referred him to one of my friends! Customer Service 10 out of 10!

Everything moved along smoothly and quickly, and once I was handed off to Global Client Solutions (GCS), I never heard from NDR again. I thought one phone call from NDR would have been nice since they were the one who got me started back on the right track! I'm very happy, and WON'T abuse a credit card again!! LESSON LEARNED!!

I've only been with National Debt Relief 3-4 months, so nothing has happened yet. There probably is not enough money in the trust account at this time to make any progress. The representative was very knowledgeable and I expect something to happen soon, but he said it might take up to 4 years to pay off my bills.

I was in credit card debt and needed some help because I went on disability and I wasn’t having that much money coming in so I looked into relief help on the internet. National Debt Relief has helped me out of debts and I’m 100% satisfied with them.

I was nervous at first, almost very timid to answer the phone calls but once I did, they were very friendly and they worked hard to try and resolve debts. This program works and my debts are being paid off. It was a hard choice for me to make but also a choice I will not regret.

I've been a client since August of 2014. Very happy with the service I've received. 1 debt has been paid in full and in the process of achieving debt free status! Would highly recommend to anyone seeking debt free status short of bankruptcy!

I have only been enrolled in the program for several months but I have no complaints so far. Everyone I have felt with has been very friendly and supportive. Once I have completed the program I would be happy to give 5 stars.

I have been getting phone calls from creditors and receiving emails for FOUR MONTHS! All National Debt Relief has done is move my money to another account and pull fees from it EVERY MONTH. The longer they do nothing, the more fees they get! How long until you do SOMETHING/ANYTHING?

I would like to receive emails reminding me of payments other than my monthly payment that will be debited from my account. First time in my life, five checks got bounced in one month because I forgot about the statement I received last year listing the added fees that would be debit from my account.

As of today I feel grateful and excited my debts are being taking care of. Although I think the settlement fees for each account is high, this is working and will continue with the program as long as it keeps helping me getting out of debt. Thanks.

I am happy with National Debt Relief. I have a small budget for the month and my rent is going up in Aug. I cannot find a job age and I can only make ends meet. I will try to comply with my contract. It is just so hard. Please get Wells Fargo to down to the least amount of payments you can. Thanks.

I just enrolled with NDR and the customer service was absolutely great. My rep very helpful and knowledgeable. The material is easy to follow and they lay everything out for you in your own customized portal. I hope all goes well and I will be debt free soon. Thanks in advance NDR!

Company was extremely helpful throughout the process of me trying to get out of debt. They answered all the questions I had promptly and welcomed any feedback. The pamphlet they provided was extremely helpful and once again answered any questions I had. My debt is being paid off and I am so grateful to National Debt Relief. I would recommend them to anyone who has fallen into hard times.

I have been with NDR since 10/16 and the resolutions with creditors to this point have been impressive to me. I have I believe 8 accounts and to date 3 have been settled and a fourth is in the works in just the 8 months that I have been enrolled. It is nice not to have to deal with creditors...

Everyone I have spoken with has been kind, patient and professional. My emails are responded to promptly and my phone conversations have been pleasant. This is an embarrassing situation but they don't make you feel bad at all about needing help.

I have been enrolled in this program for eight months. They have negotiated settlements with two of my creditors. I am impressed!! Really pleasant people on the phone... Feel blessed that I found them... Hope they are around for a while helping people who are experiencing hardship. Thank you National Debt Relief!

I've been enrolled with NDR approximately 11 months and so far 4 of my 6 accounts have been settled or negotiated. I'm pleased with this but am curious when I read other clients of NDR talk about specialists keeping in touch with them and frequently calling to ask if they have concerns or questions. I don't necessarily need to talk to anyone at this moment, but I really have had zero contact other than when a settlement offer needs my attention. Maybe this is more the norm - I don't need to chat with.

Everyone is always very courteous and respectful. They answer any questions I have ever asked. Great company to work with. They have done so much to help me with my credit. And have even called me to make sure I didn't need to add any other accounts.

To inform me of a settlement, which was good news because I didn't think I would see action right away. It made me happy that I signed up with National Debt Relief. I am looking forward to see each one of my accounts become settled. I feel there is relief in sight.

This process has been great. I am only four months in. They have helped me so much! I could not be happier in choosing this company to help resolve my debt! I would highly recommend this service to anyone who is trying to resolve their debt issues!

This program is working very hard to help me get out of debt and I would recommend them to anyone having financial difficulties! I hope to be debt free within my first year in this program. Keep up the good work NDR!

Very happy with level of service we have received so far. Signed up 2 months ago. Hope to have smooth sailing until finish. From the very beginning we have been treated with excellent service. I cannot wait to complete this program for a fresh start.

So far all is going pretty well. Already have one settlement although I'm not sure where I am with the others. Would like better updates via email. Otherwise I'm pleased. I was thankful to be able to get rid of my debt without bankruptcy. I will let you know when the settlement with my debt is complete where I stand in my satisfaction.

One Main has accepted your reduced payment but they accept your payment from me plus they take the regular payment from my bank as well as your payment. If this continues I will pay the entire debt and you will save me nothing and not get your 25 percent of what I would save with the reduction of debt.

There was just "1" incident that I was upset with! Everyone else has gone out of their way to be helpful??? I have not heard from you, letting me know what's happening. I'm however awaiting some communication to notify me "what's going on."

Amazing service with resolutions: The experience has been amazing, very stress free, all representatives have been friendly, and very well mannered. They answer all and any questions you have about your progress, the program and any questions about what your credit will do, and how to handle creditors. Overall this experience has been amazing and would very much recommend NDR to anyone. Honestly, I don't know why anyone would go somewhere else.

I had respectable awesome experience. They were helpful in area, never left me wondering what was going. Question was answered in a timely manner, will recommend services to anyone who need help. They are honest and reliable in their job.

The team I worked with from National Debt Relief was friendly and helpful. They were also knowledgeable for the most part and were able to answer all of my questions adequately. However, they're wishy-washy on the payment plans. They come up with a plan then they tell me that they want some money up front before they get it going. Furthermore, they spend half an hour coordinating something different and then they come back to say that I didn't have to go through that.

I am pleased with the service from the initial encounter and the service was very efficient and professional. I would recommend National Debt Relief to my family and friends especially those facing hardship like me. As of today I feel a bit relieved. I can't wait for the outcome and to see my credit score goes back up. Thanks for helping me National Debt Relief.

I had a very pleasant experience with my customer service representative. The only issue I have is, that since I enrolled 2 months ago, I have no idea what is happening with my account. I do not know if any creditor has been contacted and what the status of my account is.

Very professional, nice, and informative. Explained everything thoroughly. Gave me all contact numbers and email addresses. Would recommend to a friend in dire need of debt relief. Very quick with response times for phone calls and emails. Five stars all the way.

Was very happy with the overall experience. Everything was explained in detail that I understood and if I asked questions they were very patient with me. Everyone I have talked to since starting the program has been very kind and has treated me with respect. I have never felt like a failure with anyone that I've talked to and when you're in the position I'm in, you do feel like a failure. I am completely satisfied with everything they are doing for me.

They helped me with my debt when no one else would. They made it where I could understand everything clearly. They made it where if I didn't understand they would explain it better. Thanks National Debt Relief. Yes I would recommend a friend because I know they would get the help they need too.

Had a great chat with Luis **. He was very informative and helpful!!! I will recommend people who have debts to look at National Debt Relief!!! I was looking everywhere for help and I got turned down and almost gave up until I came across National and I don't regret one bit of it!

The application process is very accurate, the representatives take time to answer questions, and explain things through and through. I would highly recommend to any of my family members or friends. Thank you for assisting me in a challenging time.

I doubted they could help me when I applied online but I was wrong. I got a phone call almost immediately. The gentleman helping me was very kind and knowledgeable. I'm new in the program and this is my 1st month, but we'll see how things go. They told me not to worry about phone calls from my debtors which I haven't gotten any yet. But I do feel good about how things are going so far. They REALLY want to HELP YOU.

My experience with NDR has been a good experience so far. It has been such a relief to have a burden of paying a minimum credit card payment, and not getting anywhere, lifted off of me. It would have taking me forever. Thanks.

Have been very pleased with all aspects of my relationship with all the people I have talked to. So far have done a great job helping me to solve my debt problems. Easy to talk with anyone and very good instruction on how to deal with creditors.

Removal of large debt $30000 plus - the team at NDR have been very helpful and understanding. They are continually trying to make sure I'm understanding the process and keeping me informed. Their help to me and my family has been beyond what we thought was possible in relieving this mountain of credit card debt.

Paying off has not yet begun which is the reason for the four stars. I have been very pleased with all the contact I have had with the staff at NDR. I also noticed that my latest AARP email mentioned NDR when discussing debts. I am much more relaxed now that this has begun.

Found all personnel to be very helpful and professional. I would recommend highly if you need debt relief. This is a great program and sure helps me sleep better at night. Want to retire in six years so needed this to make sure that happens when I'm ready.

I'm just about finished with my 3 yr program with National Debt Relief. Each call I receive from them is explicit and informative and they answer all my questions. A follow-up email is always included. I can easily check my account online or call with any questions.

I was very happy with my team as they explained in detail what was going to take place and really appreciated the friendly cooperation when I had questions. I'm glad I found this service and would recommend them to anyone who needs help in lowering their debt.

I am so please with National Debt Relief. The process was so easy to get started. It has been seven months and already they have negotiated with two of four of my creditors. They even negotiated more than they thought they don't get. They do all the work for you.

So far my experience with National Debt Relief has been exceptional. I'm looking forward to being debt-free and I feel I have picked the right avenue to achieve financial freedom. I have confidence that I will be happy with this program.

Started program a month ago. Constant communication 'til I signed power of attorney and now there hasn't been a single email or call. I'm getting hounded with calls from creditors nonstop day and night and even at work. Wish someone would stay in touch better. This is scary. Hope I didn't make my problems worse by doing this program.

Crystal ** was my contact and she was very clear and well spoken in giving me the information I needed and went through step by step with the process. I liked working with her and the parties involved during my process. She also was quick in answering any questions that I had at the time and how the program works. I like to work with her again if the situation arises.

Very articulate and very professional, and upon reviewing the documents I can actually say that I am very pleased with Vanessa **'s professionalism. I've tried to apply for many programs concerning my debts to banks, credit Cards etc... But of no avail. I was turned down so National Debt Services is definitely a must for me.

Christopher is a great representative for National Debt Relief. He explained the company very thoroughly and answered all my questions with total patience. Now is the time for me to have the patience with my creditors calls. I now have to sign in to the website. Thank you.

My wife and I were hesitant to go on this co.(National Debt Relieve). Just didn't trust using the internet. Did some checking and decided on using this co. There was a lot of information and at times felt overwhelmed. Kept reading the welcome package and started to understand the contents lingo and also by talking to the people that called us and explain how this is all going to fit in. I hope and feel that they be helpful to us.

NDR has always been very professional and helpful. I have gone through a period of unemployment since I started working with them and they were very patient and forgiving for me having to postpone my payments for 2 months. It was very nice to know that they would help me through this hard time.

My experience with both the agents I encounter was very professional. I'm looking forward to see how my over-all business and program will turn out, after the coming months. But for now the staff is very informative and good at what they do, thanks again.

Amassed, I never been in better program like this one. All my debt in getting resolving and pay off in great agreement, low payment, it's wonderful. Thanks the Lord for National Debt Relief. I hope if anyone want to be free of debt come this program. They really help you. No doubt.

They were very friendly and not condescending - in a short time we had developed a plan for me to be debt free in 4 years - They answered all my questions and set everything up for me. I could not be happier!

Jerry ** was an excellent agent. He guided me through a step by step process that I understood. He went over every detail while also explaining each of them. He answered all of my questions thoroughly. I highly recommend him and the company.

We have recently enrolled in debt relief. We haven't been in long enough to have any debt settlements but up to this point we are pleased. Staff is very professional and knowledgeable. We are anxious to become debt free and so far I believe National Debt Relief is going to make that dream a reality!

NDR employees are very knowledgeable and provide a lot of information and suggestions in their booklet. I was impressed with the amount of help. I would like to know more about what is happening... I would like to know if all credit cards have been approached about lowering my debt. I am been a member since January and I have only heard of one credit card that offered to lower my payment and which I needed to OK. Other than that, I am very satisfied.

My experience was excellent. The Debt Specialist was amazing. He was very patient and explained everything to me and went over every detail. He was very professional. This was the best decision we made as a family. We just need relief and a peace of mind knowing that our best interest are in the hands of a Top rated company. National Debt Relief.

I was definitely a non believer but within my 1st 6 months they settled 3 of my credit cards for less than 1/2 of the balance owed. I am confident that they will all be paid within the next 1-2 yrs. Great service.

I was served with paperwork and I had no idea what to do. I called NDR and they transferred me to correct department and they were so pleasant and informational. I know exactly what to expect and what I need to do. Thank You NDR.

I'm happy that one debt account was resolved; two more to go. I will be a happy camper when the Redwood Credit Union account is resolved. Actually the Redwood Credit Union account is two accounts when the VISA part of it is included.

National Debt Relief has been instrumental in negotiating adequate/acceptable settlements. Professional, efficient and courteous during every interaction. National Deft Relief keeps you well informed of the process and communicates timely. Client(s) are engaged to participate and ask questions about their accounts.

Just a few short years and I am now credit card debt-free! Communication, and any questions I had always were answered in a timely manner and with professionalism. I would definitely recommend to anyone to go through the debt process with National Debt Relief!!!

My experience has been very good so far. Everyone has been very helpful. Mozart ** was very, very helpful and informative of everything. I am looking forward to working with National Debt Relief and getting my problems solved. Thank you very much.

To be honest I was very hesitant to try this as I had before with a different company and was totally not backed up with that company. Now with National Debt Relief I have peace of mind with lawyers behind me and they have already settled one of my debts at a lesser cost than I owed. I have been updated with phone calls and emails. I feel safe and I know that they are working hard for me. Everyone I have spoken to told me how long I would have to wait to see results. Very open and upfront company and I would recommend them to anyone needing help to get out from under credit card debt! I'm very happy I gave them a shot! :)

My only suggestion is you initiate contact with creditors sooner, so they stop calling. RFFC in particular calls several times a day, and is very rude about dealing with customers, which is extremely distressing when clients are unable, and they make people feel persecuted.

So far it has been a good experience. You haven't yet started to settle my accounts, so I cannot comment on that at this time. I look forward to working with you to resolve my financial difficulties in the near future. I am hoping that the procedure is not too difficult.

I haven't been contacted in a long while from National Debt regarding my account and any new settlements made. I want to know what recent progress they have made with my account. I want to be contacted by email or by phone and if I am not in I want them to leave a message as to status of my account.

National Debt Relief has great communication! Their representatives are awesome with keeping us up to date on our progress and helpful with any concerns we have. I cannot wait until everything is resolved to give my utmost thanks to this company for helping out my husband and I.

Staff are friendly and knowledgeable. They keep in contact and make sure things are still okay. They will keep trying until they reach you with important information. I don't feel like I have ever "fallen through the cracks." I would definitely recommend them to anyone who is struggling to pay off their bills.

I contacted company about my debt and they were very upright about how the program will work and answered all my questions as I had a bad experience in the past with a debt consolidation company. Everything was explained to me concerning the program and they have answered all the questions I had since entering the program.

To this point in the process I have only made 2 deposits and don't have any success stories to speak of. It's only been about 60 - 90 days into this process. I will hopefully soon have more and better feedback in the weeks and Months ahead. Thank you.

NDR - Makes you feel at easy with how confident and smooth the process is while enrolling. I still am very scared because I so concerned about my Credit score but after talking to my spouse, I do need all the help I can get. National Debt Relief says they can help. I TRUST THEM.

Very good and professional. Very thorough with explanation of program. Lauren was very professional as was the welcome call with that department. I would recommend this company to friends and family members and c-workers. Perhaps the fee could be a little bit lower than what you currently charge.

Everyone I dealt with was very helpful and answered all my questions; some a few times just to make sure I understood! They didn't make me feel bad about getting myself into a bad situation, they just constantly reminded me they are here to help. I have a huge weight lifted off my shoulders.

Setup was easy. Working with the customer service rep was a positive experience. She answered all my questions. Took her time and didn't rush me off the phone. Very good interaction. I have had one settlement and it went well. However, I have a balance high enough that could cover other debts that I haven't been contacted about settling. Hence 4 instead of 5.