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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 281 Reviews 41775 - 41925
    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 26, 2018

    The agent was clear and concise in her explanation of the settlement. I understood clearly what the offer was and accepted it enthusiastically. I greatly look forward to more similar experiences with National Debt Relief because it surely does bring me great relief that National Debt Relief is guiding me through the entire process of resolving my financial circumstances.

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    Customer ServiceProcess

    Reviewed Jan. 26, 2018

    The services offered have been wonderful. They have held their end of the bargain and have helped me tremendously in conquering my debt. They have made this process very simple and easy. When you call or email the response is almost immediate.

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    StaffProcess

    Reviewed Jan. 26, 2018

    I believed I asked every possible question about the program and how it will benefit me and my situation. My specialist was detailed, knowledgeable, patient throughout it all. It was difficult listing all creditors and it was like I was reliving all my debts over and over again. But, it was worth it to know that in the program I qualified for it will all be over in a few short years. Thank you Mr. **.

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    StaffProcess

    Reviewed Jan. 26, 2018

    This company is very courteous and helpful. They do their job exceptionally well. It was an easy process and I am very satisfied with them. I would highly recommend them. This company is very professional and can put your mind at ease.

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    Staff

    Reviewed Jan. 26, 2018

    From the start of our goal to reach debt relief from accumulated debt caused by unforeseen circumstances, NDR has been just amazing in helping us to reach that goal. My sincerest thanks to your entire staff for all they do.

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    Danielle increased rating by 2 stars.
    Process
    After a positive interaction with National Debt Relief, Danielle increased their star rating.

    Reviewed Jan. 26, 2018

    The process is slow but after 4 or so months I am finally seeing a few items resolved. My credit score as well as my husband's has gotten worse than ever. But that's what expected. Hopefully before the middle of the year I see more items fallen off. Otherwise I'm gonna try filing bankruptcy.

    UPDATE ON 04/03/2018: I came across this company after my husband and I fell into hard times last year. I had tried every option possible to get us back on track and knew that we needed help. With low monthly payments they took my debt and have started working on negotiating the debt to be paid off with the monthly payment I make. It has been over 7 months or so and a few accounts have been resolved. Deferentially a process one would have to be patient with but worth it if you need to take your credit card and or loan debt and consolidate into one monthly payment.

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    StaffTransparency

    Reviewed Jan. 26, 2018

    I had a lot of questions and doubt. My representative went above and beyond to explain things and stayed in touch! They were very thorough and had to answers to any questions I had. They left me with great comfort and lead me to believe this was going to be the best thing for me!

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    It's great to know they know exactly what they are doing. Customer service is great. They do great follow through. A lot of stress is off my back!!! My creditors do still call. I wish that would stop. Not really saving money but paying off a lot quicker.

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    Reviewed Jan. 26, 2018

    My stress level has been astronomical lately and I didn't realize how high until today. I feel so much better now! I get my paychecks back again! I needed this to stop the cycle of robbing Peter to pay Paul. With retirement in the near future, I knew I would never pay off my bills. Now the end is near!

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    Verified purchase

    Reviewed Jan. 26, 2018

    Just thought it would be faster process than what it is! I thought they would have settled with all of the creditors by now. I still am getting tons of letters and tons of creditors still calling me constantly. I sure hope National Debt Relief can settle all of them very soon!!!

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    Staff

    Reviewed Jan. 26, 2018

    Everyone I have talked with so far has been extremely knowledgeable, polite, and welcoming. They have patiently answered all of my questions and have really made me feel like they are on my side and going to do everything in their power to help me.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    It was such a great decision and experienced being a client of the National Debt Relief. Great customer service and they were able to help me tremendously in settling my account and I am able to saved a ton as well. Can't thank you enough.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 26, 2018

    Great service and very professional and they respond within minutes. They help me with the application questions. They approve me within 24 hours. They explain the agreement in my native language Spanish. I am very happy they could help me with my financial situation.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 26, 2018

    My debt specialist, Sarah **, was an absolute pleasure from start to finish. She was very accommodating to my schedule and responded promptly to my emails in an effort to coordinate my FREE debt analysis/consultation. Sarah provided a genuine interest in ensuring I receive the best option available according to my circumstance and for the first time in my long, unsuccessful journey of eliminating my debt, I finally feel like a huge weight has been lifted off my shoulders.

    Sarah's detailed explanation of the program was beyond thorough and not once did she proceed onto a new topic before asking if I understood the information she gave and had any questions for clarification. Her experience was evident because I never felt like she was reading from a script--unlike the representative in my welcome call (which is the ONLY reason why I gave a 4-star rating). In all honesty, it's terrifying to take the leap toward financial freedom in hopes you're not making a decision that can potentially put you ten steps back. In this case, I feel I am working with the BEST and my level of confidence in NDR is greater because of the testimonies given by so many whose lives they have changed.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    Very professional and helped with everything I need. I’m definitely glad I chose these guys!!! They went over everything I needed to know and always got back to me! It’s good to know they are always there to sort out a thing that happens. I appreciate all your help!!

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    This customer service is so awesome. They answer every question you need to know. Their advice is excellent. They don't get upset at a question you ask them. I will let other friends know of this service. Thank you. I needed this program.

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    Verified purchase
    Staff

    Reviewed Jan. 26, 2018

    So far so good. Everyone is very helpful and very professional and courteous. Totally satisfied with the service so far. Looking forward to get everything done and resolved in the next few years. I am glad that I choose your company to resolve my problems.

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    Verified purchase
    Customer Service

    Reviewed Jan. 26, 2018

    Always reply to my many questions. Thanks to National Debt Relief this difficult time has become easier for us. Great settlement. Few more settlements to go. This agency replies quickly and is easy to understand. I really like the portal. Lots of information. I also received a text for my approval on the settlement.

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    Verified purchase
    Staff

    Reviewed Jan. 26, 2018

    I was very satisfied with my experience with National Debt Relief. This is a first time for me, and last time, to get the help I need to be debt free once and for all. My Debt Specialist did a great and professional job in assisting me with my current debt situation. I have been faced with financial hard times the last 4 years but now there is a light at the end of the tunnel.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 26, 2018

    Received an inquiry to give Nate ** a call to continue enrolling into the program and everything went smoothly from the moment we talked to the very end with the welcome call. Excellent communication and explanations. All CSR were very professional and patient in every matter.

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    Staff

    Reviewed Jan. 26, 2018

    It has gone very well so far, all the folks we have dealt with have been extremely nice and considerate of our situation. It has given us some peace to know that someone can help us through this trying time.

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    Customer ServiceStaff

    Reviewed Jan. 26, 2018

    So far my experience has been great. Always a quick response to emails. Debts are getting settled fast. I had/have enough other that I have been feeling overwhelmed/drowning. This has been a huge relief. Representatives are always very friendly, helpful, and understanding. They are extremely helpful in setting up payments and answering questions.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 26, 2018

    I spoke with Valentine ** to enroll me into the program and Paul ** to wrap up the welcome call. I appreciated Valentine's clear explanation on walking through the agreement and Paul finishing up with the welcome call and reiterating the program details. Both were patient with my questions. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Jan. 26, 2018

    They were so kind and Considerate. They were very professional and timely. They helped me understand the program and answered any questions I had. They welcomed and congratulated us into the program and wished us well! Great customer service overall!

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    Customer ServiceProcessTransparency

    Reviewed Jan. 26, 2018

    The process was very smooth. Everything was explained in lengthy and great details. I felt like I was given all the Information I would need to answer anything that could come up. I am looking forward to becoming debt free, and grateful for the opportunity to do so.

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    Staff

    Reviewed Jan. 26, 2018

    My experience with National Debt Relief has been nothing but wonderful! Everyone I've spoke with has answered all questions and concerns to the fullest extent and in a very timely manner. I can honestly say that this experience has been hassle-free.

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    Reviewed Jan. 26, 2018

    Sam and Christina were very clean on what I should expect. My only concern is being harassed or having to face court dates as a result of my decision. I hope all turns out well and I can get back on track.

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    Customer ServiceStaffProcess

    Reviewed Jan. 26, 2018

    Everyone was so helpful, friendly and patient during this process. I love it that so much communication can be done thru email too because I don't have a lot of time to be on the phone during the day. It's such a huge relief to know I have a way to get out of debt now.

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    Staff

    Reviewed Jan. 26, 2018

    As others have said - the hardest part is making the decision to work with NDR - in my experience - so worth it. They have been great in every way - service, expertise, knowledge, ease of use - all excellent.

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    Customer ServicePriceTransparency

    Reviewed Jan. 26, 2018

    I wanted to pay-off my debt and I went with NDR since they had good reviews. They explained everything to me. They ran a report to see if I qualified for the program and then enrolled me in. They've managed to put down the debt on a few of the cards. So, it worked fine so far. I sent them an email or I called it in, and they answered my questions. They work fast if there is a pressing matter and I was impressed with that. Their cost is good. To cut down my debt, they calculated the day and what I could pay monthly. NDR made my life much better since they could take care of the debt, which sometimes could get out of hand dealing with all the creditors. If people feel that they need help, they should go with NDR.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 26, 2018

    I was out of work and divorced. I'm a single mom and since my father passed away, I had to go to Mexico. All that came in a period of a year. I stopped on paying my bills and although I was trying to make settlements with my banks they just want to lower my interest. I told them I couldn't pay anymore and I asked to lower my payments but I didn't reach any help. I talked to one guy from National Debt Relief and he offered me a good option. They asked questions about what my problem was and why I could not pay anymore. I was thinking of bankruptcy but they said they could still handle it. They also asked for my Social and they checked my background, of which they asked permission for. They walked me through the steps and when I applied, I had my job and another part-time job, but I was not receiving the money I used to receive. That was when I started struggling.

    Sometimes I was so busy working, I forget to pay on time. I also lost my debit card so many times that when I tried to replace them and change my automatic payments, it was late and the bank charged me the late fee. When I lost the credit card, they charged me the late fee as well. So I lost so much money in that. I just wanted to make one payment and National Debt Relief offered me that. I was paying less too. I used to pay $900 for all my debit cards and student loan. Right now, $500 is all I'm paying. Also, I just received today my debit card because I lost it again but I don't have to change my information on every single account.

    The negotiator was very nice. I didn't understand the program because I didn't understand most of the situation so he started explaining what the steps were and it was very easy. Every time they settle or do something, they call me. They should improve the communication with the credit card company though. Even though they said, that the credit card companies would not be calling us, they kept calling and trying to settle with us instead of National Debt Relief.

    They have helped me with three accounts. After two months, I was already paying less in two of my credit cards. But because I started lowering my payments, the process slowed down. When they settle, you have to start paying big amounts but I did not have enough balance for that. I'm still pending a big one, which is $16,000, and one small one because I lost my job and I could not make any more payments. They understood that I did not have enough to pay so they lowered my payment until $50. It's just to keep me in the program because I was out of work. But I started working this month again.

    But one of the things that I still do not get is how much they are charging me for being in the program. But I really needed help and I was desperate so I accepted it. Even though my credit is ruined, it was also going to get ruined if I go to bankruptcy. They also said the credit is not as bad as going to bankruptcy. That aside, life has been easier because I can just make one payment.

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    Staff

    Reviewed Jan. 26, 2018

    We had too much debt with some credit cards and short-term loans. I provided NDR with a list of the different creditors with account numbers and amounts, then signed some documentation. For an additional fee, they also offered legal services if anything gets to a point where it goes to trial. At the time we signed up, my wife and I were both getting paid twice a month. We looked at the total amount we owed and what the expected settlement might be, then came up with a reasonable payment amount. We're in the middle of the program and making semi-monthly payments, which they are using to settle the debts that they have negotiated. So far, we've already arranged to settle several of the debts.

    I've spoken to different customer service people. They called when there was a settlement offer and they gave us the option to either accept or decline it. I talked to them several times if there were any questions and there have been a couple of times where they called just to see if we were happy or if we have any new issues we needed to bring up. It has been a good experience. Working with NDR has definitely relieved a lot of stress. We've been happy with them so far. They are a great company to talk to if one has debt problems.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    This is my first time working NDR. I really liked the way Brandy ** handled my case and how she was very knowledgeable. She made me feel like I made the correct decision also was able to answer all my concerns. Thanks. :)

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    Staff

    Reviewed Jan. 25, 2018

    Everyone was very polite and answered questions promptly and without hesitation. They were very informative and helpful in all aspects. I felt that my needs were met in a timely and professional manner. I am highly grateful for all of the help that is being provided to me and my family.

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    Verified purchase

    Reviewed Jan. 25, 2018

    Great program for getting out of debt. They made settlements that I could afford and made them as I could afford them. After only a few months, there was enough money in the Global account to pay off 1 large and 1 small account.

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    Verified purchase

    Reviewed Jan. 25, 2018

    We signed up for help from National Debt Relief in September or October & they have already resolved one of our debts. Definitely thrilled with our experience thus far. Will be so happy when all our debt is resolved. We have taken a hit to our credit, but in the long run we are learning that if we don't have the money, we don't get it. It will be all worth it in the end.

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    Staff

    Reviewed Jan. 25, 2018

    Eli was really good, friendly. I talked briefly with Rita. I think she had a nice voice, pleasant, but I couldn't talk to her at the time. Talked with Catherine. Had a nice voice and very friendly and knowledgeable. We shared a laugh or 2 or 3. Took her time with me. Very nice.

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    Customer ServiceStaffProcess

    Reviewed Jan. 25, 2018

    I am just at the beginning process but my experience has been amazing and very professional. With my busy schedule I was able to do most of it through email and online, I never was made to feel bad about getting into a tough spot, they actually made me feel real good about making this a priority.

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    The representative was clear in her explanations of what was being offered and answered my questions well. She was also very positive, encouraging and supportive. Sometimes this process seems very embarrassing and she made me feel like the plan is working and I was a step closer to financial freedom.

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    Customer ServicePriceStaffTransparency

    Reviewed Jan. 25, 2018

    I was in such a bind and really did not want to declare a BK. I felt I needed to pay off as much of my debt that I could. But my interest rates were killing me and just when I thought I may catch up catastrophe would once again strick. In two years I spent over $40,000 in vet bills, I moved 3 times in 2 yrs etc. I'm over 50, female and disabled so guess what each move cost.

    So I did some research and found National Debt Relief. They rated an A+ with the BBB and the reviews were flowing. I called them and I have never made such a better call in my life. They are patient, kind but still very professional. Everything is explained ahead of time and followed up. They keep you informed and updated. I'm still in the process of paying off my debt and it's not painful in the least. This is the best company I've ever worked with in any capacity and I would recommend them to anyone only I hope I never really have to. Thank you for the opportunity to share.

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    Transparency

    Reviewed Jan. 25, 2018

    They were very thorough and transparent in their explanations of how the debt settlement process works. It's nice to know that someone has my back. I am feeling a sense of relief. I've only just started, but having this support really helps.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 25, 2018

    At first I was a little skeptical on doing a program like this, but once everything was explained I knew this was perfect for. They explain everything and answer all your questions. They are super helpful and they made this process quite easy. Thank you for all the help.

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    StaffProcess

    Reviewed Jan. 25, 2018

    So far I love the program, everyone so nice and friendly and actually take the time to make sure you understand everything that going on and making sure you getting all you can out of the program. I would recommend this program to anyone who can make payments and want to get out debt.

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    Process

    Reviewed Jan. 25, 2018

    I had signed up under another company through a bait and switch offer and didn’t have all the information needed. Called National Debt and they fully informed me as to how the program works and what to expect me and as early as the second month in the Program started settling Debt.

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    StaffProcess

    Reviewed Jan. 25, 2018

    I hesitated for several weeks about contacting a company to assist with my debts. Everyone I spoke with was professional & respectful. They answered all my questions & did not make me feel as though I was inferior to them. I felt a sense of relief once the process was completed. I would recommend this company to anyone who needs assistance with debt.

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    Customer Service

    Reviewed Jan. 25, 2018

    National Debt Relief helps me a lot to lower my payments and the customer service is very helpful, National debt relief Helps me to be back in shape. Now I can start saving money and manage my finances problem payments.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 25, 2018

    Steven and the other staff were very helpful and respectful. They explain everything in detail. They're also readily available if you have any questions be it via telephone or online. Would highly recommend this company. They have several different options available to suit whatever your situation might be.

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    Reviewed Jan. 25, 2018

    I am extremely happy with the settlements so far. Quite astonishing at the money you have saved me so far. I'm so very happy with the service you have provided me. I am recommending your firm to all my friends.

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    I was completely satisfied with Robin **'s presentation and his help. He didn't pressure me at all. He just explained my questions to help me make my decision to use NDR to assist with my problem. Robin went over every step of the process to ensure that I understood the program. He is an asset to your business.

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    Staff

    Reviewed Jan. 25, 2018

    I really appreciate the assistance I received today and would definitely recommend this company to anyone who is in the same kind of hardship as me. Thank you Daren ** for all of your assistance! Also, thank you to the Welcome Team for walking me through the initial process and explaining everything to me so thoroughly!

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    Reviewed Jan. 25, 2018

    The way National D. R. resolved my first settlement definitely met my expectations; they negotiated my debt like I would hope they would. I have no doubt that if I stick with the program I will be debt free in the next four years. I look forward to have the rest of my debt negotiated in the same manner as the initial settlement. Thank you NDR.

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    Staff

    Reviewed Jan. 25, 2018

    The two people I talked to were very nice and answered my many questions. Angel and Vanessa are very knowledgeable and have helped me a great deal with my debt problems. I will be glad to get my debt in control and become debt free.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    The entire experience was supportive, transparent, and encouraging. I would most definitely recommend to anyone facing piling bills and calls from debt collectors. Truly lovely after having negative experiences with Debt Reduction Services and their unprofessional staff. I feel confident in my decision to resolve my debt through NDR and look forward to working with them the next few years.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    The customer service with NDR were very helpful in every way, I feel relieved and a huge load was lifted off my back, Thanks to everyone who helped me. I recommend NDR to anyone who needs financial help. Excellent Service!!

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    Staff

    Reviewed Jan. 25, 2018

    LaShonda and Allen were both quite helpful and answered all of my questions. Because LaShonda was so knowledgeable with your product, as well as the process, I decided NDR would be the right move for me at this point in time. I look forward to completing the process as quickly as possible and rebuilding my credit.

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    Reviewed Jan. 25, 2018

    National Debt Relief negotiated with a credit card company to lower my balance to less than half what was owed. I could not be happier. It was something I was unable to do on my own. I would recommend them to anyone who is in trouble financially. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 25, 2018

    They were accommodating and very detailed. They answer questions knowledgeably. All details were well explained. They were nice and courteous in speaking with me. Maryanne always have time for me. Answers right away when I call her back. She explained every details of the program.

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    Reviewed Jan. 25, 2018

    I have had a great experience with National Debt Relief. They have reduce my debt faster than I expected. Would recommend this company to anyone. I had another company a little while back try and repair my debt and they don’t come close to National Debt Relief.

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    Reviewed Jan. 25, 2018

    Great job done with settlements on my credit card debt! I didn’t have to do anything. Just sit back and wait. They make great settlements from the first try. They will make some accommodations if you going through a hardships. Very trustworthy company. Definitely would recommend.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 25, 2018

    The people are nice and considerate. Whenever I call it is clear to me that they care. They make sure I understand what is they are trying to tell me and explain it again if I don't understand. Very helpful and trustworthy.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    Very professional and helpful. Very excited to be on my way to becoming debt free. I appreciated the time spent to explain everything and all of my questions were answered and I was left feeling like I had a very good understanding of what I was signing up to.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 25, 2018

    Everyone we spoke to was very informative and took the time to answer any and all questions. The process was seamless and easy to get through. Everything was explained to my satisfaction. I would recommend this company to anyone moving forward.

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    Customer ServiceStaffProcess

    Reviewed Jan. 25, 2018

    Very professional customer service. Patient and answered all of my questions. Made the process less painful. I was treated with respect and consideration of my financial situation. I was very apprehensive about moving forward but they put me at ease about my decision to move forward with getting my debt resolved.

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    StaffProcess

    Reviewed Jan. 25, 2018

    I called yesterday to find out about NDR's debt relief service, and to begin my journey to being debt free. Anthony was excellent in explaining the process completely. He was easy going and funny, which immediately put me at ease. I was approved and signed on. If you're struggling financially and only able to make the minimum payments on your credit card accounts, I recommend giving NDR a call and seeing how they can help.

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    StaffProcess

    Reviewed Jan. 25, 2018

    Charlie was very detailed on every aspect of the process, and helpful in any additional questions. The second person welcoming on board was keen on everything I wanted to know & as well helpful on any more questions or issues I might have.

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    Customer ServiceOnline & App

    Reviewed Jan. 25, 2018

    I have found that they have fulfilled everything they said they would and have reduced our debt considerably already. The website is easy to use and customer service by phone is good also. They have taken a lot of burden off our shoulders.

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    Staff

    Reviewed Jan. 25, 2018

    First time settling my first credit card. They contacted me immediately. Very easy transaction. They made sure I was comfortable with the amount before moving forward. I am excited for the future!! I was recommended by a friend and I am so glad I did.

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    Staff

    Reviewed Jan. 25, 2018

    Everyone is very nice and friendly. Wonderful thing for those of us owing more than we can handle on our own. Look forward to getting out of debt and back on track. Thank you all for your help on helping me lift this burden.

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    Customer ServiceStaffTransparency

    Reviewed Jan. 25, 2018

    Everyone was very helpful and kind. Jonathan was kind, caring and understanding. He is very professional. He explained everything thoroughly. He was prompt at returning calls and was respectful of my time. My fiance and I needed this help and he was very quick to help.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    My experience was amazing all questions answered and resolved, already have peace of mind and see the sun on the horizon for relief of my debt. All representatives I spoke with were excellent in what they do. I look forward to working with this company.

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    ProcessTransparency

    Reviewed Jan. 25, 2018

    Leon ** and his associate were fabulous in explaining the process and making debt resolution such a streamlined process. I am so relieved to finally take a step forward in resolving my debt. National Debt Relief made it so comfortable, explained everything in advanced, and I am just impressed with the company as a whole.

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    The representative was very helpful. I was pleased with her explanation of the program. She explained everything very well and precise. I am glad I joined this company for my debt reduction needs. I look forward to being out of debt.

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    Reviewed Jan. 25, 2018

    Helpful and did a great job explaining everything. This included cost savings over other options. It’s a relief to know these debts are taken care of starting at this time. Feelings of being overwhelmed have been replaced with feelings of satisfaction.

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    Staff

    Reviewed Jan. 25, 2018

    I'd like to thank, Kenny and his team, they are great at helping people like my husband and I. When we feared the worst they presented us with solutions. Truly appreciate all the work that went into it. Thank you, again for the relief of starting with a fresh outlook.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    The two representatives who helped me were very helpful. When I had a problem or had trouble with something they talked me through it... so I rated my experience 5 stars. Whatever I needed explained it was explain clearly that I understood completely what would happen.

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    Customer Service

    Reviewed Jan. 25, 2018

    I pay a portion that is considerably less than my old monthly debt bill. I receive an email when you reach an agreement, and I saved over $1800. That's so easy. If I hadn't of lived through it, I wouldn't believe it!! Thank you!

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    Staff

    Reviewed Jan. 25, 2018

    I was nervous about taking this step, but everyone I've talked to has been helpful and made me feel better about signing up. They answered all my questions. Were very informed about everything I asked them about. I chose NDR because of reviews online.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    Very pleased with the company. Everything was explained clearly for me to understand. Very pleasant people and made me like family. Would recommend to friends and family. Very professional and understanding to my personal situation. Thank you.

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    StaffProcess

    Reviewed Jan. 25, 2018

    Everyone was very helpful and very detailed explaining the program. I am very excited to work with the team and look forward to becoming debt free in the near future. I will also recommend this program to family and friends. I did do some research about the company and it was highly recommended.

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    Reviewed Jan. 25, 2018

    I would like to thanks those who have helped me get started with this issue. So far everything is going smoothly and fairly easy to complete. I would highly recommend your services to anyone who is going through same situation that I am going through.

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    Process

    Reviewed Jan. 25, 2018

    Initially, I was anxious. Now that I have a better understanding of the program, I am at ease. Just knowing that my debt will be paid off in 4 years instead of 20-30 years is a tremendous burden off my chest. I wish I did this sooner.

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    Customer ServiceStaffProcess

    Reviewed Jan. 25, 2018

    The person who called was very helpful and kind. While on the phone, the person on the phone seemed to be very patient, and provided different ways to help manage my credit. I am very satisfied with the overall experience with the program, and I appreciate the help.

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    Staff

    Reviewed Jan. 25, 2018

    Have gone above and beyond to be helpful and work with my debtors to arrange the lowest payoff as possible to get me out from under the stress... Cannot say how pleased I am with my experience with National Debt Relief. They are the best at keeping me updated on how things are going.

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    Process

    Reviewed Jan. 25, 2018

    As I began to engage in National Debt Relief the overall process seemed to be straightforward and makes sense. It is not something I could do on my own. I would have to go bankrupt if not for this option. Because it incorporates a national program I am grateful to have this option to pay my debt.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    Dionne and please forgive me I forget the woman who finalized my account are such an asset to your company. I have no problem telling you people call and come to your company dejected, humiliated, and with their tail between their legs. Your staff are positive and are constantly reminding you you are taking such a positive step and reminding you what you are saving. They are kind and patient even when a few stressed out tears leak out. Thank you!

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    Reviewed Jan. 25, 2018

    Just awesome. There's no other way to describe your service. Thank you all for helping me. I have been looking for a way to get my debt in control for some time and just couldn't come up with a solution. Doing some research I stumbled across National Debt Relief and made a call. I got the information i was looking for and assistance I needed. Thanks again.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    Very professional, polite, and thorough. Operator helped me set up my online account a definite plus!! She was very courteous. The legal program could prove to be beneficial, operated sent me contract and information of contact. She also made sure I have the phone number and email address as a point of contact to National Debt Relief. Thank you!

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    Online & AppStaff

    Reviewed Jan. 25, 2018

    Very explanatory and courteous. Made me feel and know that I was going to be taken care of. How easy and serviceable. The website is nice. Mostly, I was amazed at the accuracy and speed that my request was handled. Didn't have to ask for much at all, it seems this company does its due diligence to present everything needed so that time won't be wasted on a lot of questions. Really like how this company handles its business.

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    Customer Service

    Reviewed Jan. 25, 2018

    I was skeptical at first, but after the detailed customer service I received and the continuous follow up and attention to my needs and requests, I was sold on the service and the company. Even after setting up the service, I continued to add accounts for review and resolution as my current accounts list began to be settled.

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    StaffProcess

    Reviewed Jan. 25, 2018

    Devin and Gilbert were extremely helpful. They assured me that this process would be smooth sailing, and I should not worry. NDR has my back! I am excited to be completely debt free, and I would recommend this company/process to anyone in the same situation that I am in!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 25, 2018

    I have been overwhelmed by debt with no light at the end of the tunnel. Your staff during the initial interview, as well as the welcome call center, we're both very respectful of me and situation. It's nice to be treated as a person and not just numbers. Everything was explained in great detail so that I understand. Thank you!

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Jan. 25, 2018

    All NDR persons that I communicated with were courteous and helpful. The Application process and that of its Validation was very simple and to the point. It took two calls to accomplish first the preparation and second its acceptance. Thank you very much.

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    Customer ServiceStaffProcessTransparency

    Reviewed Jan. 25, 2018

    Very excellent customer service. I am very satisfied with all the people that has been involved in getting me enrolled in this program. Everyone that I spoke with explained everything very clearly and in great detail, they have been extremely kind and has helped answer my questions.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    NDR has been a critical component in my journey to be free from DEBT in 2017/2018. The customer service department representatives are always pleasant, well informed, and listen to all questions & concerns from us the client. Thank you NDR for providing a much needed resolution to my debt relief situation!!

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    Staff

    Reviewed Jan. 25, 2018

    Very friendly and polite service. Would recommend to friends or individuals that might need help in the future. All individuals that have helped me and my wife answered all our questions and concerns. We have been helped beyond what we thought we would be.

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    This was the best moved I've made. They explain the program to you in detailed. They have already paid off one of my debts and is on track to pay off a second one. I would recommend this company to all of my friends. They are very professional and upfront with you. I am now at peace knowing that all of my bills are getting paid off in a timely manner.

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    Staff

    Reviewed Jan. 25, 2018

    They help settle one of our accounts. Looking forward to the rest being settled. They seem interested in helping us get out of debt. That we are thankful for. We would strongly recommend them to our family and friends. We never thought this would be possible.

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    Customer ServiceStaffProcess

    Reviewed Jan. 25, 2018

    They responded immediately. Very professional. They have different departments for every phase of the process and everyone is very courteous and informative. They have emailed me everything I might need and prepared me for the process. I would definitely recommend this to anyone who let their debt get out of control.

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    Transparency

    Reviewed Jan. 25, 2018

    I recommended to my wife Sarah Jo ** and she is now onboard also. All detail was accurately depicted so I understood so I could actually explain the detail to my wife to a point that she wanted to get on board. Also this is something that is Major in our lives. Affects her family to have it taken care of with such precision. In the detail presented explaining the budgeting needed we could feel like we were being taken advantage of but felt they genuinely wanted to help us get out of debt. Allows to Breathe Again above water.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    The lady on the phone Was awesome. She was super helpful. She answered all my questions about my account. She also ask me if I had any hardship going on now. I really did appreciate that she actually took the time to ask me that. Means a lot that she cares about the people she is helping.

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    StaffProcess

    Reviewed Jan. 25, 2018

    I initially spoke to Mark and was hesitant about entering program but after some conversation he help me understand how it works and assured me that that would be with me every step of the way. I’m excited to be able to get this help and hopeful that the results will be positive.

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    Process

    Reviewed Jan. 25, 2018

    You have done a great job so far. I've recommend 2 people already. You saved me a lot of money and will save me lots more in the future. O really glad I enrolled in the program soi can get my credit back on track.

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    StaffProcess

    Reviewed Jan. 25, 2018

    I must say Mr. Marvin ** was very professional and patient. I had many questions and he answered them appropriately and effectively. He was very thorough in explaining the program to me. He made me feel like I wasn't alone and I appreciated that.

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    Staff

    Reviewed Jan. 25, 2018

    They took three accounts that were up there and got them reduced to amounts that I could easily handle. They helped a great deal to get me out of debt. They are very good at what they do. If you have a hardship, they can help you.

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    Reviewed Jan. 25, 2018

    I started this program about 4 months ago. It looked like I will never get relief from debt my whole life but first settlement proposal gave me lots of hope and encouragement. Thank you National Debt Relief program. Looks like it will not take longer that I will have peace back in my life.

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    Staff

    Reviewed Jan. 25, 2018

    Talking with them, took a huge weight off my shoulders. I feel like I can breathe again. They were professional, and easy to talk to. They walk you through everything step by step and reassure you that everything will be OK. I would recommend them to everyone!

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    Process

    Reviewed Jan. 25, 2018

    This company is legit. They made this process simple and straightforward. I have been impressed with the quickness of everything. I am glad I choose this options. I am a single mother and unable to spend the time settling these debts alone.

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    Staff

    Reviewed Jan. 25, 2018

    Staff was extremely helpful in answering my questions and making sure I was confident in my decision moving forward with National Debt Relief. They created a budget and asked what my goals and expectations were for becoming debt free. I am looking forward to this experience.

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    StaffProcess

    Reviewed Jan. 25, 2018

    It was a lot of information but it was very interesting LEARNING experience. The process was a bit long but I hope to sleep better without DEBT! I was informed of the program and how it works. Solman from the Welcome Team & Ed ** was very helpful & patient with me. Thank you.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    Randolph was my original rep and he was very professional, yet personable and empathetic. He made everything clear and told me the bad with the good. Thank you for your help while I go through this 'crisis'. Your empathy makes a bad situation more bearable.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I am very happy with the professional treatment, care and attention to detail that I have experienced with this company. Would recommend to a friend in need! Every phone conversation with the representatives with which I spoke ended with all of my questions answered.

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    ProcessTransparency

    Reviewed Jan. 25, 2018

    Service was excellent, and they made sure I was clear on everything. I would most likely recommend it someone who is in need of this type of service. The fact that I was able to get into a program and start my journey being debt free. I want to say that I really appreciate it.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    They are a great company. Explain everything to a point that you understand and walk you through from the beginning to the end. Everyone I spoke was very professional knew. Seem to know what they are talking about. I would recommend them to anyone.

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    Reviewed Jan. 25, 2018

    Working on my behalf in a expeditious manner. Settlements in less than 5 months. Makes living life much easier, able to breath a sigh of relief. I did just what was instructed, and haven’t had any problems so far!!! I would highly recommend NDR to anyone.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    Very friendly people. Explained everything very well. I am very relieved now. Very excited to work with them. Glad I will be out of debt finally in three and a half years. I would like to thank all of the people I talked to today to put me in a better situation in life.

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    Staff

    Reviewed Jan. 25, 2018

    We were near bankruptcy. My husband and I lost our jobs after 28 years of faithful service. I find out I have ovarian cancer, which has spread to my omentum on my stomach. They say it's incurable. But I want to live. You were my choice. And have done an amazing job.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    Calling was a bit scary, but so glad I did. Carlos ** was amazing and he answered every question that I had. Don't get me wrong I am still scared for what's to come, but this is why NDR is here and that's to help.

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    Staff

    Reviewed Jan. 25, 2018

    I have been extremely pleased with the service I have received so far. Both employees I have had conversations with have been informative and friendly. It was encouraging to be able to actually speak to a live representative, as opposed to an automative line. I look forward to working with NDR to finally get out of debt!

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    The team made the process as smooth as possible. They answered all of my many questions and also detailed the entire process while being transparent and not pushy. Student loan debts caused other debts when problems arose without extra funds available and they have kept me down long enough. I am looking forward to finally being debt free in a few years thanks to their help!

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    StaffProcessTransparency

    Reviewed Jan. 25, 2018

    We had a great experience with every representative we spoke with and felt genuine care from them. They walked us through the entire process and made sure all of our questions were answered before moving on to the next steps.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    My experience was great. Krystal ** was very patient with me. She made me feel very comfortable going through something that is embarrassing to myself even though I know was doing the right thing to do. She is very informative, speaks very clear.

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    Customer ServiceTransparency

    Reviewed Jan. 25, 2018

    Great service and clear information in somewhat difficult understanding of all the legal jargon. Great customer service and patient in answering any question I may present in the conversation. Once again, great service and would highly recommend. I have no words but gratitude. Thank you.

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    Transparency

    Reviewed Jan. 25, 2018

    Could not have had better experience! Happy and relieved we are getting a plan in place to become debt free! Thank you both so very much! Answered all of our questions up front and took the extra time to explain more details when needed. Would recommend to other people!

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I took a decision today and I'm certain I'm on the right path. Even though I just enrolled, I have some kind of relief. The service I received was exceptional, the thought of not getting all these phone calls from various creditors is a big step for me. I was reluctant at first to call, and after talking with someone, I felt like why did I wait? All my bills are in one place now, no reason to forget a payment. Above all, I'm glad I did. Thank you to everyone I spoke with, thank you for your professionalism.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    Like most, I have talked to countless customer service agents, and National Debt Relief has blown me away with their professionalism, knowledge and willingness to just lend an ear. Makes talking on the phone a breeze when the customer service representative is able to communicate with passion, energy and empathy. Marvo and Amanda. Thank you again for getting me in the right direction. Namaste.

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    Staff

    Reviewed Jan. 25, 2018

    Everyone was very nice and helpful. All of my questions were answered. I hope we can work together to get rid of my debt. Thank you for taking the time to listen to me and our situation. Looking forward to working with you guys on this matter. Thank you.

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    StaffTransparency

    Reviewed Jan. 25, 2018

    I was just started few days ago, and at first I was skeptical. However, Dwight did a wonderful job. He worked fast and explained in detail the procedure. Dwight told me what to expect and how to handle whatever happened. Still long way to go but feel positive.

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    Customer ServicePriceStaffProcess

    Reviewed Jan. 25, 2018

    I'm really impressed with National Debt Relief. My daughter is going through it and she saw me choking every month trying to meet all the bills. It's been affecting my health badly. I couldn't stand it any longer, so she and I went through the process, and it was great. I don't feel bad as used to in the beginning because I had one of them call one of the creditors who was calling me constantly. Everybody whom I have dealt with at National Debt Relief was really helpful. They guide me along the way. They let me know on time what's happening, what I have to pay, and when I have to pay. It's great. And the price is not bad. National Debt Relief is the easiest and fastest way to get rid of your problems.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    We’re in such a place of needing someone to help us and National Debt Relief has definitely done that so far. We’re only about six months in, and I’ve been thoroughly pleased with everything that they’ve helped us with. Initially, I googled and looked at some of the ratings that National Debt Relief had and I also have a friend who knew of a friend that had gone through National Debt Relief. And so, that was more reassuring for me as well. We’ve had to make a couple calls to our negotiator because last month, we had some car trouble that was an unforeseen expense that we didn’t have so we had to stop a payment. And the negotiator told us that they don’t recommend it but also knew the money situation.

    National Debt Relief approved us for what we needed even though I didn’t know there was a 5-day window and it was just three days. And it was very nice because I was having a heart attack. We wouldn’t be where we are without them. If you are in a situation where you’ve lost control of your finances and are needing somebody to help, National Debt Relief would be the one to call.

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    Customer ServiceStaff

    Reviewed Jan. 25, 2018

    I started the program with NDR to get rid of my debts while not doing bankruptcy. I wanted to figure out how I could pay my debts in a timely manner, and I came across NDR and called them. They're very lenient and nice. Moreover, they worked with me. I talked with several of their reps, and they're not like most people who are just trying to collect money. They always verbalized and showed their concern. They sympathized with my situation and helped to make sure I could stick with the plan or make some kind of payment.

    I'm supposed to pay a certain amount every two weeks. NDR then contacts the creditors and lets them know what's on my record, and they try to make a settlement. They'll call me to let me know if I have a certain amount in my account and that this is the settlement with one creditor or place. If I agree, I just tell them and they go on with that process. I have called them twice and told them that there's still only so much that I have. They worked with me in trying to set that plan. They asked if I could make this kind of payment and they could set it up for this date, which they did.

    I have a different income right now and I'm going through hardship, and I'm going to have to call them back. I'm not getting as many hours as I did before, plus there's my rent. They have been trying to contact me so we can try to work something out since I told them last month about my situation. The future for me will be a whole lot better once it's over with. Moreover, I don't have to deal with the different creditors. I may still get a call here and there, but as far as the debt relief, I feel like they're taking care of it, which brings less stress for me when I'm trying to take care of my life and the things that I need to do. NDR is doing the hard stuff, making sure they contact the people that I owe and trying to make something happen to where I have to pay less.

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    Reviewed Jan. 24, 2018

    We didn't know what to do about our debt problem, the creditors had our credit score down so low we couldn't take out a loan. So we called NDR. So excited to get started and FREE our future! Thanks!! Hoping to find that full time career after my college graduation... NDR will help until I get there.

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    Reviewed Jan. 24, 2018

    I’ve been making payments to NDR since November. They have made me aware that one of the creditors I owe is willing to negotiate. I’m excited and happy. It’s starting to look like there is a light the end of the tunnel.

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    Process

    Reviewed Jan. 24, 2018

    I cannot believe that this kind of debt settlement program is real and truthful. I thanked God for leading me into this program, this is a really big big help for me and my family. May your program continue to help people like me who is suffering paying for just the interest of what we owe to the creditors. Great job National Debt Relief!

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    StaffProcess

    Reviewed Jan. 24, 2018

    Marissa and Cristina who assisted us to enroll in this program are supportive and smart to do their job for clients. They are so kind and understanding to deal with us. Your company is really a blessing and a great help for us. We could now sleep well. Thank you very very much NDR!!!

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    StaffProcess

    Reviewed Jan. 24, 2018

    My Representative had so much knowledge. He was so helpful in explaining every step every detail of the process. He made me feel confident and knowledgeable of every step. I would recommend this company to anyone who is experiencing financial difficulty.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    The representative that worked with me was very courteous, informed and helpful, He was able to answer all my questions and made me feel comfortable asking questions. He represented National Debt Relief in a positive way and caused me to feel comfortable with the process.

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    Staff

    Reviewed Jan. 24, 2018

    All of the folks I have spoken to (George and Jamie) have been very helpful and have made me feel confident that I am in good hands as I try to recover from a very bad life experience and financial stress.

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    StaffTransparency

    Reviewed Jan. 24, 2018

    The member helping me was fantastic and very helpful. She was very thorough in answering my questions and making sure my file was up to date and if any additional items were needed she assisted me with getting the proper information over to the debt relief agency. This company is definitely worth working with based on my experience.

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    Staff

    Reviewed Jan. 24, 2018

    These folks are super nice, very helpful, and non judgmental. So glad I chose National Debt Relief for help. I would HIGHLY recommend this company to anyone struggling financially!! It feels good to be able to breathe a little. And I'll have my debt paid a lot sooner than if I tried to pay it off the route I was going!!

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Great customer service. They were very detailed and helpful. Explanation of the process was thorough and very helpful. Loudjine ** was exceptional and made the process a breeze. I look forward to having National Debt Relief on my side to help me through this process.

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    Reviewed Jan. 24, 2018

    I recommend this service to anyone who has a mounting of credit card and loan debt. I've used their service for less than a year and they've reduced my credit card debt to a fraction of where it was! It took some time to get there and your credit score does take a hit but it will bounce back.

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    Staff

    Reviewed Jan. 24, 2018

    Both persons with whom I spoke were very understanding, knowledgeable, compassionate and professional. They answered questions quickly. They were not judgmental. They were also very friendly. I would recommend NDR to anyone who is in need of debt repair. They were not pushy. That is very important.

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    Staff

    Reviewed Jan. 24, 2018

    This has been a great experience so far. From Nate to the welcome center, all have been very honest, courteous, and professional. This is a tough thing to go through and all were so caring and understanding. Not once did anyone make me feel ashamed for taking this step.

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    Process

    Reviewed Jan. 24, 2018

    Completely satisfied. I was well informed on everything that I need to do and the process was very understandable and pleasantly smooth with a lot of patience. I would highly recommend National Debt Relief to anyone that is in need.

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    StaffProcessTransparency

    Reviewed Jan. 24, 2018

    I received great service. Everybody I dealt with were very friendly, helpful, and transparent with business details. The process is very easy, simple, and fast. They will let you know how much everything will cost upfront and how long it will take. I would highly suggest you go to National Debt Relief for help.

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    Staff

    Reviewed Jan. 24, 2018

    Everyone was very professional and thorough. The only thing I was concerned about was the negotiation fees that are charged. I understand this is probably standard though. It just seems like a lot but I do very much appreciate your help.

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    Staff

    Reviewed Jan. 24, 2018

    All the people at NDR have been great. They are helping me start a new life without debt and are truly an asset for those less fortunate and unable to get out of the endless debt cycle that the credit card companies have created. They have literally saved my life.

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    Customer ServiceProcess

    Reviewed Jan. 24, 2018

    So far, our experience has been wonderful. From the initial phone call to the actual signing of the documents, every contact has been professional and knowledgeable. It's taken a weight off of our minds. We believe we are in very good hands and we now understand every step of the process.

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    Staff

    Reviewed Jan. 24, 2018

    Everything is good. No problems. The agents are nice & kind. We have not had many problems with creditors. We are having some discomfort trying to change what we eat or not being able to go out to eat, but we are managing. Thanks for all you have done.

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    Customer ServiceStaffProcess

    Reviewed Jan. 24, 2018

    Keith was very helpful on explaining the program to me and helped me understand more about the benefits. He had time for me and his follow through was on-point. My only suggestion is that the Welcome call (done by another person) not be so robotic by reading off of scripts. A Welcome Package should be sufficient.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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