National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 13, 2017
So far the best decision I've ever made joining this company. They have excellent customer service that will always give you a peace of mind 100% all the time. They will help you manage and achieve your goal to be debt free. Thanks National Debt Relief for helping me get back on track.
Reviewed June 13, 2017
I was always treated respectfully & given honest information. They were always willing to answer my many questions! I think some of the fees were a bit on the high range and the website was confusing, but they walked me through until I understood everything! They were able to get my debt down for me to a level I could pay. I have no complaints! They did exactly what they promised they would!
Reviewed June 13, 2017
The calls to start the program were very fast but once I started making payments I didn't hear anything about the progress. I still had creditors calling me six weeks after beginning so far. Some creditors even told me that they do not work with National Debt Relief and said that they would keep calling unless I submit to using their own debt relief programs.
Reviewed June 13, 2017
I am new to the National Debt Relief program. So far I am pleased with the customer service that I have received. I have fortunately never had to use a program like this before but I am thankful it is available to those who need it. I pray that God will help the ones working with my creditors to be very successful in negotiating my debt.
Reviewed June 13, 2017
During the past six months, the NDR Team has resolved two of my debts at less than 1/2 of my balance. They have been great to work with and they seem to be the experts at the negotiation process. I still have 2.5 years remaining to be debt free, and I am confident that NDR will meet and exceed my expectations. Thanks NDR for helping me.
Reviewed June 13, 2017
Person whom I talked to was very easy to understand. It is a lot of information all at once. Should try spreading it out in a couple of days. Seniors who do not have a knowledge of the computer would not be able to complete this process. Takes time to list all creditors. Should not be in any hurry to complete all that is asked of you. Mistakes happen and things are not included. Very difficult to take in all at once.
Reviewed June 13, 2017
My experience with Eric ** was a very pleasant one. He made it very easy for me to fill out the forms and answered patiently all my questions. But it seems to me, I still have forms to sign and I hope it will be as easy as when I was dealing with Eric **.
Reviewed June 13, 2017
NDR has been very upfront the entire journey to becoming debt free. The staff are friendly, knowledgeable and patient. I felt like they did everything and I was in the background while they frontlined creditors. I am now on to endeavors that I never thought I would be able to take on... Thank you NDR.
Reviewed June 13, 2017
Great customer service. Easy to work with. National Debt Relief is doing a fantastic job of helping me eliminate my debt. If you are in a bad situation that seems bleak I strongly recommend you make a call to National Debt Relief as I did. You will not be disappointed.
Reviewed June 13, 2017
National Debt Relief has made this process approachable and user-friendly. Great customer service with routine check-ins and communication. I have paid off two outstanding debts with their help and guidance. Once the auto pay was set up that was basically it.
Reviewed June 13, 2017
Sebastian was so patient with me as I was a nervous wreck during this process. I couldn't have asked for a better experience. The welcome call was quick and efficient. The representative explained everything thoroughly and precisely. I already feel better knowing that I have obtained an experienced team to help me maneuver this endeavor.
Reviewed June 13, 2017
I'm very happy with what happened to me. When I hear from this firm, I phone and the guy who attend me, told me everything about the method to pay and recover my credit. It has been amazing the way they work. They let you know everything they work on your account. Very, very happy to be their client.
Reviewed June 13, 2017
I was impressed by the professional treatment I received from day one. I have no prior experience with which to compare but the gentleman was courteous and answered questions to my satisfaction. It's only been a short time and I am not sure how everything works out, but I am confident that I am in good hands.
Reviewed June 13, 2017
You guys are the best, not only that you save me a lot of money you give me a peace of mind! Now I be able to think straight! Thank you for your service. All your staff have been great. Good service. You do what you say you will do. I am very grateful to find you guys. I will recommended to any of my friends. Thank you.
Reviewed June 13, 2017
From the very first phone call, National Debt Relief's staff made the process of debt consolidation easy and helped me with a payment that fit my budget. Also, there were a couple of months when I couldn't even make my minimum payment due to medical expenses, debt relief staff helped me breakdown the payment over a few months so that I was able to stay on the program. All the correspondence goes to them so I don't have to deal with creditors at all. Best Company do deal with.
Reviewed June 13, 2017
All is good. The only thing I was not satisified with is being told that I qualify for a loan to pay off this quicker but then add more debt. Then being denied was a blessing. I rather stick with this plan and not be offered a loan to pay this and other credits cards off.
Reviewed June 13, 2017
I have to say, signing up and getting the account set up was a breeze. Now that my account is accruing money, I thought I would hear from National Debt Relief, with closing of my small accounts. I have not heard from this company since I finalized my contract. This may be normal procedure, but it would be nice to hear from someone by email or phone call.
Reviewed June 13, 2017
We are very pleased with our continued association with NDR. They are quite effective in negotiating and settling debts. We are very pleased with the customer service we receive when we need assistance with questions and or concern regarding our program.
Reviewed June 13, 2017
I had gotten myself into quite a financial mess and they really helped me clear up the debt by taking over and negotiating settlements with creditors who had intimidated me! I got great backup and support and it was really hard to make the decision but they guided me through the process and helped ease my mind! Very supportive and encouraging.
Reviewed June 13, 2017
I have had wonderful success so far with this company, a definite go to when avoiding bankruptcy but want the debt to be over. Debtors can be extremely stressful and National Debt Relief takes the stress away. I'm not stressed anymore thanks to National Debt Relief!
Reviewed June 13, 2017
I needed to adjust or skip a payment due to being out of work to care for my Mom. Service was prompt and the associate was very understanding and caring. Next need is to move my due date back 5 days. I am confident there won't be an issue.
Reviewed June 13, 2017
I have been a client of National Debt Relief since Nov. '16 with a debt of well over $25k. As of today, NDR has been able to settle about 46% of my debt. I am very pleased with their service and quality care.They have a great rating on the BBB website!
Reviewed June 13, 2017
Consolidating and allowing National Debt to renegotiate with our creditors is the best financial decision we ever made. It cut our monthly payments in half, and reduced our overall debt significantly. Short term detriments to our credit scores are worth the end game of a debt-free life.
Reviewed June 13, 2017
I first signed up and was a little unsure but as I talked with my contact person I became aware I had made the correct decision. I have been notified when a settlement is offered and is approved only when I have approved of the terms. The staff is amazing and is always there if and when you need someone or something. I would highly recommend this company to anyone that has issues with their credit and past due on the bills, contact them before you think about chapter 11. It will be worth your time to speak to someone. I am truly a happy customer and would recommend them to my family and friends. Don't take my word for it. If you have issues call and speak to someone, you will be that much closer to becoming debt free.
Reviewed June 13, 2017
Debt Relief Service. The process was handled in a profession manner. We applied online and then phone and we were led through the process of signing online. The person helping was patient throughout and explained and answered all of our questions.
Reviewed June 13, 2017
National Debt Relief has taken care of all my worries when it came time for me to manage my debt. Even when I was sued they took all of the pain and time away so that all I do is make my monthly payment and they do the rest. Would definitely recommend.
Reviewed June 13, 2017
They are taking care of my credit card debt and so far I am happy. I have not been overly troubled by collectors and it has been fairly painless. I would recommend these people to anyone needing credit card help. They have treated me with respect and care.
Reviewed June 13, 2017
NDR was very helpful, easy to work with and concise. Also, nice to work with on any follow-ups. In order to see how their client is progressing, they use Global Client Solutions where by, any client can go at any time online and look up their status. Global Client also sends reminders to the clients that they are there with the updated information at any time.
Reviewed June 13, 2017
I love National Debt Relief. They have made this debt consolidation easy and have help me every step of the way. You can call or email them and they get back to you quickly. They have settled all my debt for at least half of what I owed. They also call you to see if you want to take the settlement that is offered.
Reviewed June 13, 2017
My husband and I have been struggling for about 5 years due to job loss and broken promises. Thank you for making a very difficult situation so easy to do. Everything was explained very well. Very understanding and kind and the reassurance is amazing.
Reviewed June 13, 2017
So far my experience with National Debt Relief has been a good one and I am thankful for the help. They have answered all of my questions and explained everything to me appropriately and so that I would understand. I hope the rest of my experience with them is as good as it has been at the beginning.
Reviewed June 13, 2017
I wasn't fully aware at the beginning of the program that my pay would have to substantially increase. I was a little disappointed by that simply because the requested additional amount was more than half the original payment amount; otherwise, I was paying much more than the original agree upon amount. It takes speaking to several different people before a problem is fixed which is also a problem. I am appreciative that they are working to relieve me of my debt.
Reviewed June 13, 2017
So far my experience has been good .The hardest part is waiting for the resolution, but I am sure it will be worth the wait. Every person I spoke to has been helpful. The only glitch I had occurred when I faxed items over and for some reason the faxes were not located. We were able to handle this problem when I scanned the items that were needed.
Reviewed June 13, 2017
I have been with this company since September 2016. I have been very pleased with the progress that has been made. I feel like I don't have to worry about anything and with not having to talk to bill collectors. This makes my whole day! I would recommend this company to a friend. Thank you.
Reviewed June 13, 2017
It is too soon to say. I only enrolled about 2 months ago and so far nothing has happened that I know about except for phone calls from creditors that are very unsettling and embarrassing as I have never had to go through this before.
Reviewed June 13, 2017
National Debt has been there negotiating for me for a couple or three years now. When I needed updates, current status of payments I always had that info within 24 hours of asking. I appreciate their patience is keeping up my info regarding my income status to assess any changes.
Reviewed June 13, 2017
These people really know what they're doing. Much better experience than with previous companies who offer this. They covered all the pertinent information and made sure I understood everything. They sent copies of everything and walked me through a lot of forms.
Reviewed June 13, 2017
They are knowledgeable, they don't play around, they get straight to business. I know my best interest is kept in mind when working with them. Questions are always answered promptly and thoroughly so there is rarely any confusion. They are fair and just.
Reviewed June 13, 2017
This was a very easy process to sign up for. They have helped me with my debt in a fast and easy way! I would be in some trouble if I didn't come across National Debt Relief. I'm so happy I trusted them with my debt because more than half is already gone.
Reviewed June 13, 2017
I haven't been using them long enough to really say. It's only been a couple months. Nothing has been resolved as of yet. But everyone I have spoken to are very professional and understanding of my situation. It would be nice if there was one agent handling my case. Instead when I call it's any operator.
Reviewed June 13, 2017
The folks there have been working diligently to reach reasonable settlements for me and have been in constant contact with all updates. They are very easy to reach and very responsive to any concerns I've had. Their website is also easy to understand and navigate. I'm excited about being debt free soon. Thanks so much!
Reviewed June 13, 2017
As you can imagine, to be in a unhealthy financial situation is not a proud moment. I was nervous and honestly afraid of this process. I want to say that EVERYONE I came in contact with was so understanding and friendly. They really help me feel comfortable every step of the way. I've already recommended your services to a friend and she is 1/2 way through her process. I wish I could back to say Thank You to everyone. I've since moved on to the "loan" process and I'm on my way to a healthy credit score in less than a year. I will continue to highly recommend your services. Thanks again!
Reviewed June 13, 2017
Have been very pleased with how informed I am of what they are doing at all times and the settlement process. They are very customer oriented in how they treat you in a time of need. Would recommend to all my friends if they needed a service such as this. Great job!
Reviewed June 13, 2017
I'm very happy with the service that was provided to me every step of the way, from the initial phone call to all the updates that were given to me along the way. It helped me get through a tough stretch of time I was in the middle of, and couldn't be more happy with how everything went!
Reviewed June 13, 2017
NDR bent over backwards for me in assuring that I understood all the info and always kept me up to date on the process. If I had any questions or concerns, they were quick to respond. I am so very glad I found NDR... They have done a phenomenal job in reducing my debt!
Reviewed June 13, 2017
They have been very helpful. I've had many questions about the process and they have been able to help me out with everything. Not the easiest thing to work out. But National Debt Relief has been a helping hand in a tough and tight time for me. I am very grateful.
Reviewed June 13, 2017
If I could have waited until all my creditors were over 120 days late, I would have waited because in some I wasn't even late yet when I signed up and all it did was make National Debt collect their fees from me for the past 4 months without having to do a thing. They just barely started negotiating with my creditors as I've just recently reached the 120 day late mark, which makes me mad because I could have saved me all that money that National Debt has collected for themselves for doing nothing for the past 4 months. I just barely received notices that they have started negotiating with my creditors, but it took over 4 months to do this. My advice to anyone who wants to consolidate, wait until you're over 120 days late on your payments otherwise you're going to be paying National Debt to do nothing until you reach your 120 late on payments. And their fees aren't cheap either.
Reviewed June 13, 2017
How can you asked me my address a million times and still get it wrong? Since May 2 I haven't received the welcome package. I tired of all this bs And my bills were never late until I did this crap. Bad decision by me.
Reviewed June 13, 2017
I have only been using this company for a short amount of time but in this time I have nothing but good things to say. They are always very helpful in explaining how everything works and answering questions. I have also saved a good bit of money!
Reviewed June 13, 2017
Haven't had as much communication as I would like. I would like to be kept up with the ongoing progress. I feel left in the dark until something happens. Also a lot of the accounts have not been updated and I'm receiving several phone calls from the creditors. I have to ask to make sure that everything was ok since now one of the accounts is in collections.
Reviewed June 13, 2017
Extremely helpful and friendly. They were able to provide solutions and get me out of as much debt as possible in just a fraction of what I needed to originally get out of debt. The payments are very flexible, and I can move payment dates without any hassle. Just great customer service and care overall.
Reviewed June 13, 2017
Great customer service, answers all inquiries. And best part all my creditors are paid in full. Now I can live life without worrying about my bills as Well as have time for myself to enjoy. Thank you so much NDR for giving back my life. Now I can save.
Reviewed June 13, 2017
Feels like a weight has been lifted off of my shoulders. 9 accounts in program, 1 settlement done and in for about 5 months. I heard it takes time so I'm being patient. It took me years to get under water so why cant I be patient now. Im confident Ill be ok.
Reviewed June 13, 2017
I just signed up about three months ago. The people I talked with were very professional and courteous in explaining the process to me. They sent the forms I needed to fill out very quickly. They have kept me informed about everything concerning my case.
Reviewed June 13, 2017
They have been very helpful, nice and friendly so far. Quick on the ball and treat me with respect. Very personable. Victor ** is awesome. He helped me through the process and clarified everything. I feel very confident in this process and satisfied.
Reviewed June 13, 2017
I have loved what this company have done so far. If I had a question they answered when I was looking into the company. They worked with my available time period. They have walked me through the process and I can't wait to see what this company accomplishes for me.
Reviewed June 13, 2017
So far I have received 3 threatening letters from some of the Businesses. When I called them, all three of them told me that no one from your company has contacted them. First Citizens Bank said that they have not received copy of the Power of Attorney yet. Each time, I contacted National Debt Relief either by phone, Fax and the Website. All y'all have done so far is to ruin my Credit Rating, which I was told would happen. But, I was also told that you would Contact the Companies Concerned to let them to know what was going on and it looks like that did not happen.
Reviewed June 13, 2017
Happy that I took the courage to call them and ask for their help. Without them It would have been sleepless nights thinking of the no. Of creditors' harassing calls I get every day. Can't wait to get this over with and start my life. And a good one.
Reviewed June 13, 2017
No problems so far. I've been in the program for 9 months and already settled 2 out of 5 of my accounts. I recommend that you get all your accounts together before signing up so you know exactly what needs to be paid off. It also helps eliminate surprise accounts you might not know about.
Reviewed June 13, 2017
The thing I have to say about my experience with NDR is. Thank you so much for your help, support, & understanding with my situation. From the first phone conservation, to all the other interactions with the people at National Debt Relief. They were all positive and uplifting experiences. Thank You!
Reviewed June 13, 2017
We were hesitant to start this journey but have been pleased with the care, service and progress we have made towards our financial goals! In just a few more months we will be 1/3 of the way to the finish line and it feels great! It's easy to upload documents and follow up on progress. The consultants we have interacted with have been very professional and helpful in stressful situations with creditors!
Reviewed June 13, 2017
Would like more "in the loop" information as to the progress being made with my situation via email. Contacts once a month would be fine. For instance, I don't know which creditors have been contacted and where we are at this point. I know that apparently Citi Bank has accepted your settlement (?) but no other information beyond that.
Reviewed June 13, 2017
I have been very happy with my experience at National Debt Relief. In using this program I know that my bills are paid. I'm excited to be debt free in the year to come. National Debt Relief made that possible. They are quick when an offer is made and they have handled my account with respect.
Reviewed June 13, 2017
I received a packet of forms to fill out. I filled them out but when I called with a question I was told I did not need to fill out any of the paperwork. This was confusing, as I was told everything needed to be done in order. Now I do not know if the process is working as it should or not.
Reviewed June 13, 2017
Due to the fact that my only experience has been to set up my account I really can't say much, however thus far the persons whom I had the pleasure speaking to were very informative, professional and courteous!
Reviewed June 13, 2017
Great experience. Everyone was professional and kind. All my questions were answered and nothing deviates from what I was told at the beginning of my journey with National Debt Relief. I would recommend to anyone that has debt that is in need of assistance they can count on National Debt Relief.
Reviewed June 13, 2017
This really helped us a lot. We were starting to drown in debt and this helped us out. I don't know what we would have done without them. I would definitely recommend going this route if you ever get over your head.
Reviewed June 13, 2017
Customer service is the best, the actual process that it takes to notify creditors, etc., seems to take a bit longer... but am hoping for some good news soon! Since signing on, I can finally take a deep breath and relax a bit... Thank you! Will be so relieved when it's "over" and debt free!!
Reviewed June 13, 2017
I needed to notify NDR of the change of an account number. I had to change my bank account number to prevent any further unauthorized withdrawals. The NDR customer service person made it an easy experience with very clear instructions.
Reviewed June 13, 2017
Terrific. The way the customer service on phone calls are so courteous, professional, quick and accurate. And actually a live person quickly answering a call. My only negative was the surprise that you pay the accounts monthly, not all at once, even when I have the money in my account to do so. I feel this might be unfair, like holding my money, instead of paying right away and clearing my credit score sooner. I mentioned this on the phone. It was not part of the process I was aware of. And I asked that they would pay the debts with my funds immediately, but received no comment or reply. Otherwise, a terrific company I would trust again.
Reviewed June 13, 2017
When I was over my head in debt, I felt there was no hope. I called NDR to gather some info and immediately felt comfortable with their program. I have been enrolled in the program for 4 months and one of my debts has already been settled for half. They work hard for you and keep you in the loop through it all. I feel on top of the world knowing that I am on the road to being debt free without paying penalties and interest through the roof. Your credit will go down, but credit can be rebuilt after time. To me, it's a no brainer to enroll with this program if you feel like you can't breathe because of debt. I am extremely happy with my decision!
Reviewed June 13, 2017
I have had a great experience with National Debt Relief. It's one of those services that I wish I didn't have to use, but since I had to I'm glad for my choice. It is an embarrassing situation, needing to get financial help, admitting to the amount of debt I'm in, and admitting I couldn't do it alone, but I felt that it was handled really well. The person I talked to was very understanding and kind, not judgmental or demeaning. I also thought it was all really smooth and easy to sign up. I felt like I had all the information I wanted or needed. It just has been a good experience so far.
Reviewed June 13, 2017
I have been treated with courtesy and am pleased with the timely manner in which my questions had been answered. I am also pleased that I am able to pay my debtors and save money doing so with National Debt Relief. I recommend your service.
Reviewed June 13, 2017
I really recommend this company to anyone who wants to solve their debt issues. They are willing to help you when times are rough and they will help you one step at a time. I really want to thank National Debt Relief for helping me solve my debt situation.
Reviewed June 13, 2017
Of all that I checked out, the reps here at National Debt Relief seemed to be the most professional. Really understood the pressure that I was feeling and found a solution I could live with. They made sure that I still had a little spending money for myself as well.
Reviewed June 13, 2017
My experience to join was pleasant, but the concept is so frustrating because the creditors are calling my home and mobile starting at 8 am and ending at 8 pm. I give them the phone number to call you but most time they will not accept it. It's getting very frustrating. Some call 3 and 4 time a day. Can someone please tell me when to expect things to get started and get the calls to stop?
Reviewed June 13, 2017
I'm happy that my debts have been settled and out of delinquency. They handled everything very efficiently and professionally. I was a little skeptical in the beginning, as I didn't quite understand the process, but just a couple of phone calls in and it became clear as to what the process was to be. I'm happy to have chosen National Debt Relief to assist me with my debts.
Reviewed June 13, 2017
They have been wonderful, very efficient and understanding. They have been pleasant to deal with and have taken my debt relief in a business like manner. Their introduction packet was full of all of the information to put me on the path to becoming debt free. No complaints here.
Reviewed June 13, 2017
I received notification to call. When I did I was informed that I had a pre-approval for a loan to pay off my debt entirely. I was given all the information I needed and all my questions answered. The customer service person was very kind and understanding of my questions.
Reviewed June 13, 2017
My biggest concern is the wait to begin negotiations and payoffs. I've had all my bank accounts closed by the bank. This is a hardship since I had my social security being direct deposited and other things being directly debited and credited.
Reviewed June 13, 2017
So far so good! Everyone I have spoken to has been very pleasant and patient to answer questions, explain the program, & provide information. I am pleased with the ability to access & review my account online. The program seems to be easy. Having our payments automatically deducted from our bank account is very convenient. We are looking forward to getting out of debt!
Reviewed June 13, 2017
National Debt Relief has helped me to start correcting my debt problem. Since joining two of my debts have been settled, one of which is now paid off! I am so happy. I can't wait to be debt free. Thank you National Debt Relief for giving me hope again.
Reviewed June 13, 2017
Your customer service is awesome. I have had all my questions answered accurately and timely. If an agent is unsure someone else is always consulted to make sure I get the correct information. I have not had 1 phone call from a creditor. I finally feel some hope in getting our finances in order.
Reviewed June 13, 2017
My experience with National Debt Relief has been wonderful! The program is affordable, accurate and working with them on a daily basis is effortless. I always know what is going on and the system they use is very user friendly! Thank you!
Reviewed June 13, 2017
Fast, friendly service, very easy to enroll, helpful and quick turn of events to settle account. No pressure to have you put money into the account other than what you agreed upon at the beginning of the process. Great website to help you navigate through the process.
UPDATE on 6/12/2018: National Debt Relief has been great. It's an agency that I would highly recommend to anyone who is having any kind of financial difficulties or would like a quicker way of getting out of debt. They're so much easier to work with than another company I worked with a couple of years ago. All they did was take my money and never settled anything. Conversely, I loved my payment plan with NDR. They cater it so that you're not in a position where you're worried every month about making your other bills because they settle everything at a percentage. When you do all your financial stuff, they settle your stuff in a matter that allows you enough money keep living. Working with National Debt Relief has made my life 100% better. Before them, I was stressed about how I was going to pay this and that. My expression was always “Rob Peter to pay Paul,” and now, I don’t do that anymore.
Reviewed June 13, 2017
I had some questions about my account with National Debt Relief. I called NDR and was connected to a very informative person. The NDR representative was more than helpful. She answered all of my questions and was very kind! Before I hung up the phone she made sure that I was satisfied and all of my concerns were taken care of.
Reviewed June 13, 2017
National Debt Relief has been an icon of customer service for us who need a patient and mindful approach for financial stability. From the beginning and throughout my rebuilding with NDR, the staff has been patient with my considerations and confusion, while being professional and extremely helpful. Thank you!
Reviewed June 13, 2017
I am a very new customer, but already see the progress that NDR has made in efforts to settle my credit card debt. I can't believe I was so stubborn for years and thought I could do it myself. Don't torture yourself like I did. It works! Thank you so much!
Reviewed June 13, 2017
So far so good, works with me when I am unable to make my payment. Most people that I have spoken to have been kind and helpful so far. Not sure on how this whole experience will end up as for now things are going well and would recommend them to help you out as well!
Reviewed June 13, 2017
I get WAY too many phone calls!! It's EXCESSIVE!! Getting 2-5 calls a week is not appropriate as far as I am concerned! I understand that you need to reach me about my accounts, but you can email me for faster responses too!
Reviewed June 13, 2017
The staff at National Debt Relief was extremely thorough in the process of initiating my account. They have also been caring and responsive since I've signed regarding how to handle my creditors. I can say in words how much this has relieved the stress that I created in my life regarding my credit payments and overall life experiences.
Reviewed June 13, 2017
Although my experience has just begun. The service has been exceptional. They have been very helpful. Every time I've needed help with anything I've always gotten a speedy answer. I've had them settle with one of my credit cards for more than half of what I owed. Great service.
Reviewed June 13, 2017
My experience thus far has been mostly positive. The only thing I would look for improvement on is periodic updates when in the negotiation process. I haven't heard from anyone in a couple months and the portal does nothing more than state what's been settled and what's in the process. Other than that I am completely satisfied thus far.
Reviewed June 13, 2017
Thanks to National Debt Relief I am able to get my finances in order. Thank you for all your help. It has been a process but it was handled in a timely manner and I feel confident that all my accounts will be resolved.
Reviewed June 13, 2017
They are taking wonderful care of me. I was very embarrassed of the situation I got myself into on. He stood right by me and didn't leave me feel bad or anything. If anybody were in the situation that I was in I would highly recommend National Debt Relief. Anytime I have a question or concern, they're right there to answer it.
Reviewed June 13, 2017
Working with National Debt Relief has helped me with getting a handle on finances when I felt like they are getting out of hand. Because of the simplicity of this program, I avoided having to file bankruptcy. I would recommend National Debt Relief to my family and friends in financial need.
Reviewed June 13, 2017
Very courteous and willing to explain options. Able to resolve all issues with creditors calling my home and at work. Been with National Debt less than one year. Already solved one issue and are currently working to solve the others. Very professional in answering any questions.
Reviewed June 13, 2017
At first I wasn't sure about this, but after a couple months and talking on the phone with Alton. I surely but slowly saw results. Of course it took awhile because I had to build up funds to start but after that I started getting my debt down and so far so good! Very pleased about them accepting the terms through email just in case I don't reach my phone. Very professional and courteous staff on the phone whenever Alton isn't available for me but he always calls back when available. Just know this isn't results very quickly but stick with it and you'll see everything working out!
Reviewed June 13, 2017
Very friendly staff. Very informative. Mark ** was especially helpful and hopefully Ill be out of debt soon. I've had several calls from companies I owe. I've give them National Debts number. They all say they don't do debt recovery programs. So I just tell them to call Mark. Several still call but I give them the number again. I can't wait till they're getting some money so they'll all leave me alone. It seems to be an awesome program. Thank you guys! My house will be paid off in Sept. 2018 and that's right when my debt will be paid off.
Reviewed June 13, 2017
Doing more than I hoped. They continue to exceed my expectations. Thank you to the employees and owners of National Debt Relief. I recommend this program to anyone in over their heads or coming close to it. Don't hesitate to accept help from this great company.
Reviewed June 13, 2017
Very happy with National Debt Relief! I am in the middle of this program, and I have nothing but positive words to say! It is organized and they let you know everything that is being done on your account! I would recommend this program to anyone that is in debt, and do not want to file bankruptcy!
Reviewed June 13, 2017
I am so happy to be out of debt. The team that work so hard on my cards were so wonderful and helpful. I could not be where I am at today without them. This process was stress free, which I am all for. Thank you all for hard work.
Reviewed June 13, 2017
So far so good! Hoping more agreement are made and this get resolved. Customer service and the emails have been great!!! This experience has definitely put me at ease financially and I appreciate all the help I've gotten. Thank you.
Reviewed June 13, 2017
I am fairly new to the program so I haven't had too many experiences with them yet. To date, however, they have been very thorough, very compassionate to my situation, and have always responded very timely to any questions I've had. Two thumbs up!
Reviewed June 13, 2017
I have really been pleased with this service. They have helped me out tremendously to get back on track. I have been really happy with how fast they have been able to resolve a lot of my debts. I would recommend them to anyone. Your credit does go down for a little while but it does eventually start to come back up.
Reviewed June 13, 2017
National Debt Relief has been awesome and a pleasure to work with! My account rep has been super helpful and they're already settling debts in the first few months that I'm enrolled in the program. I would definitely recommend a friend or family member in a similar situation to work with them.
Reviewed June 13, 2017
My experience was great so far. I was approved quick and on my way. Personally, I talked to very professional and nice. I would definitely recommend this company to friends and family. I was told up front on the fees and other payments to enroll in this program.
Reviewed June 13, 2017
They have helped me to get out of the whole cliche of an ocean of debt. I had so much I was paying almost half my income in minimum payments. Then I had to move, because of that I had no money to pay the credit card bills. Creditors were calling nearly daily and I couldn't help them. Working with NDR I've gotten most of them to quit calling and I'm paying down my debts slowly but steadily.
Reviewed June 13, 2017
Overall it is a good program. Our biggest concern is the fact that it takes forever for each individual debt to be resolved. We continue to get calls from collection agencies and there does not seem to be any indication that the agencies are aware that we are working with National Debt Relief. I also wish there was monthly communication. I cannot access my account online, which is also a problem. I still think this was the best decision we ever made and we hope to be debt free within four years.
Reviewed June 13, 2017
The people I've worked with have all been extremely helpful. I'm not out of the woods yet but getting closer. After having had surprise open heart surgery I found I was in more trouble than I had originally thought, but you were there to give assistance. I say thank you!!
Reviewed June 13, 2017
The initial signup processes went very smoothly. However, no new action has been taken on my account and I am unable to give a proper review. I will gladly submit a review once a debtor has been paid or further action has been taken.
Reviewed June 13, 2017
The service is very good. I have always been assisted with promptitude and professionalism. The representatives did not take a long time to figure my need and the calls were never long, since the wait time was very short. Overall, I am satisfied with the service and would recommend it.
Reviewed June 13, 2017
Working with NDR has been a great experience. The staff has always been cooperative and knowledgeable. I have been listened to each time I have called with a question or a concern. I was sorry that we had to move in this direction, but we could not have found a more understanding and professional company to work with over the duration of our commitment to becoming debt free.
Reviewed June 13, 2017
Very pleased with the services. The team is very professional and efficient. During a very dark time in my life suddenly out of work due to cancer, they've helped me find peace of mind until I can get back on my feet again.
Reviewed June 13, 2017
Spoke with a female rep who rudely told me she could not stop the payment after calling in a month before that I had lost my job and needed to postpone. She said I needed 5 days in advance. NOT one rep informed me this when I called a month prior. I got over drafted from my bank because of this.
Reviewed June 13, 2017
Thus far from initial interviews to dealing with already mounting numbers of calls and emails everyone via phone and email has been very helpful. This is a nerve racking process and I believe the team has done an excellent job of making the process as painless as possible. Thank you.
Reviewed June 13, 2017
Best customer service I have honestly had. They make you feel so at ease and make the whole process of getting rid of debt a very easy thing to do. They have saved me thousands and I would recommend them to anyone going through the hardship of financial debt.
Reviewed June 13, 2017
This has been a good company to work with. Their customer service agents are very nice and helpful. I would definitely recommend this company for debt relief to my friends and family. I have never done anything like this with my credit card debt but they have made it very easy.
Reviewed June 13, 2017
I love these people so much. I moved to a new state and fallen behind on my bills and just so stressed. They help me so much. They have excellent customer service. The people are always so friendly and extremely well trained. I have a slight stutter and they are always so pleasant and patient. I am so grateful. Creditor's phone calls have stopped and my debt has started to shrink.
Reviewed June 13, 2017
They are very helpful. No complaints. Very nice customer service. Answers all my questions, notifies me of new things, helps with my payments, gives me all updates, sends me emails. Happy with this excellent service. Customer service is very nice and helpful with all my questions.
Reviewed June 13, 2017
Hi. I enrolled on debt relief program at National Debt Relief last year and what I have seen so far is quite encouraging. They are prompt in replying all mails. They are doing wonderfully well and I can comfortably refer them to a friend.
Reviewed June 13, 2017
I was very impressed with how much of my debt the negotiators at National Debt Relief were able to eliminate and in 2 1/2 years I was able to pay off debt that would've taken me much longer otherwise. There were no hidden fees and I would recommend the program to anyone that was in a debt situation like I was.
Reviewed June 13, 2017
I'm grateful to National Debt Relief for walking me through the process of debt relief options. When I chose NDR to open my account and learned to design a plan for financial renewal, I felt RELIEF. This company has remarkable qualities: professional, integrity, caring, courteous, commitment, service, excellence.
Reviewed June 13, 2017
When I found National Debt Relief I literally had no hope left in me and they restored it! I had loan debt, credit card debt, and my credit was between the 300s barely reaching the 400s. With a low payment every month and some discipline on my part and complete trust in NDR my credit has shot up to almost 600 and NDR has paid off 5 of my debits thus far. They stay in constant communication, they get my approval before accepting any offers, and the support of NDR has completely exceeded my expectations. I'm almost debt free and I owe the thanks to National Debt Relief! Thank You for the freedom!!
Reviewed June 13, 2017
Your staff was very pleasant, professional, and informative. They showed me that I did not have to drown in debt for the next 15 years but with their help I could start over. I can't wait to be back on my feet again and be able to pay my bills without choosing between necessities and high interest credit cards. Best decision I've ever made.
Reviewed June 13, 2017
I'd recommend NDR to anyone with a large amount of debt. They have settled 2 of 5 CC for me and it's been less than a year. Very easy and simple to use and work with. I have another 2.5 years left but I'm confident that everything will work out.
Reviewed June 13, 2017
I had a very good experience at the first few years but at the end of my last creditor which I had to pay off I did not know anything much. No contact, no phone call. No service. But finally I am glad I paid off my debts.
Reviewed June 13, 2017
This service, while being a real bummer to have to use, is a life saver when you are a divorced dad of three. After 20 years and you give everything over to your "better half" and take on all of the debt from the marriage to ensure your kids have a roof over their heads and their mom does not have to struggle. Their customer service is top notch. I always felt comfortable talking to their associates on the phone. This is a very sensitive situation, and I never felt judged or looked down upon. Now was I ever treated as if I was just a deadbeat. I cannot recommend this service more if you are unlucky enough to need the service.
Reviewed June 13, 2017
I had a wonderful experience with the team National Debt Relief. They help and answered all my questions and guide through all the process in signing electronic and secure papers and also what to do in case a credit card vendor wanted to contact me and they reduce my debt to a lower amount and lower payments. Thank You.
Reviewed June 13, 2017
Very helpful and getting me out of debt after major health problems that disabled me from working. Very kind and nonjudgmental customer service and I'm so relieved to be able to afford groceries and take my kids to eat once in a while and pay bills and have that huge weight lifted from me!
Reviewed June 13, 2017
When I joined, the paperwork was easy to read and not technically worded. The plan is simple and payments are reasonable. Length of time on the program is great. 3 years for me. Thank you for the help. I didn't want to file for bankruptcy again.
Reviewed June 13, 2017
I've had nothing but good experiences with National Debt Relief. They have been very proactive with making sure they have all the info they needed and making sure they got me the best settlements. I would recommend them to anyone who needs debt and credit help.
Reviewed June 13, 2017
I received a letter from one of my creditors in a threatening matter. So I contacted National Debt Relief for advice, and was instructed to fax/email letter to them immediately and that it would be handled. The experience was awesome and very courteous sympathetic towards my feelings. I would highly recommend National Debt Relief to anyone.
Reviewed June 13, 2017
I was hesitant, at first, and pretty uneasy about the requirements of the program... Never had a late payment in my life, but we were in a pretty bad place and it didn't seem like there was an end in sight. NDR has been amazing! They helped to put my mind at ease, and in less than a year they've already negotiated almost half of the debt load. Granted, my credit score will suffer for awhile, but I don't have any intention of using credit again.
Reviewed June 13, 2017
Easy process! Great help and great service! I spoke with two different agents whom explained the process to me in great detail. I am in the third month and things seem to be moving along fine. I was hesitant at first but now my mind has been put to ease. Thank you!
Updated review: Aug. 4, 2017
I'm very happy with the way everything is progressing... Out of 7 creditors, 2 have been rectified and I'm very grateful. My credit score has inched up and that makes me even happier. I want to thank National Debt Relief for helping me with my debt. They have been great. Thank you.
Original Review: June 13, 2017
So far it's been ok. The process was quick to set up. I can't say anything about the negotiations with my creditors yet because there hasn't been any contact with them as far as I know. Once that occurs, then I'll be able to review better. My credit is in the toilet, and that was to be expected. I'm looking forward to the negotiations and hopefully, my creditors will be cooperative and helpful.
Reviewed June 13, 2017
I love that it is about my success and getting on track. They work with me on payments and payment plans and realize that life happens and things come up. It isn't just about them making money, it is truly about making sure that I can get out of debt. Even though I put myself there, it is never made to feel judgmental or accusing.
Reviewed June 13, 2017
I have been mostly happy. I just didn't realize that I could lose settlements because they over promised and when I say I can't make an extra, I feel almost ashamed. The reason I started this was because of the low monthly payments. It's getting harder to make the payments if I will continue to have to pay more than I can at the moment.
Reviewed June 13, 2017
Great experience, they took care of ALL my debt problems, but each move cost me money from my account. I thought there were more charges than need to be. If not for those charges I would've gave it five stars, but they were extremely easy to deal with. In retrospect I'm glad I had them handle my stressful debts.
Reviewed June 13, 2017
I am in the very early stages but I have had nothing but a good experience. They are taking care of everything so far and have been very helpful and prompt with my inquiries. I would recommend this program to anyone who is struggling with debt.
Reviewed June 13, 2017
Everything they said they would do they have! Very pleased with the help they are giving me to get back on financial track! I would definitely recommend to anyone who needs help. I got sick and medical bills started piling up on top of monthly bills and I just could not get above it all.
Reviewed June 13, 2017
They helped me a great deal. Fees are high though. Credit score does drop during negotiation process but it is slowly getting better. They stopped the harassment calls also which was stressing me out a lot. Customer service was always friendly.
Reviewed June 13, 2017
Nothing but a wonderful experience! Very helpful in helping me get out of debt. Great communications all around. I would definitely recommend to anyone who is in a situation as I was in. This experience has taken a lot of the stress away from me dealing with the relentless creditors who were calling me nonstop at home and at work! From the very start they have been very helpful in all of my questions and concerns. I have been enrolled in this program for just about a year and have had some good settlements come my way thanks to National Debt Relief!
Reviewed June 13, 2017
I am thankful to have chosen NDR because of the friendly, accurate customer service. I know with the help of NDR I will be out of debt and back on my feet in no time. Especially, with the fact that I can make double payments with no penalty. I am grateful.
Reviewed June 13, 2017
It has been 6 months and only one account has been settled. I never get updates on how the other accounts are being handled. It's hard to get a case worker to call, and just say everything is going well. I'm sure they are working on things. But it's disheartening to see my credit score go down and down and not know for sure if anything is being worked on.
Reviewed June 13, 2017
Very nice and responsible with my case. They keep communication always with me letting me know my case status. One of my debts was solved so fast. Now they are negotiating my others. Thanks to them now I'm feeling better. They demonstrated to be very competitive and responsible.
Reviewed June 13, 2017
Everyone we spoke to were very helpful and listened to our situation with the fact that they knew how to help. God has blessed us on our help from National Debt Relief... Anyone whom is drowning in debt should get enrolled and start lifting the stress off and get back a piece of mind.
Reviewed June 13, 2017
Everyone is very helpful, knowledgeable and always willing to help in anyway possible. The employees seem like they truly want you to succeed in the program. Every time I have called I feel like I'm the only person that they are helping. It's a nice feeling, being put first instead of just a number.
Reviewed June 13, 2017
You have been a great help with my debt, I am disable to work and you were there for me. I have not been bothered with the collectors with their phone calls or letters. That has been a great burden off of my shoulders. Each time I have had to call you, you have been there to answer any questions I have to ask.
Reviewed June 13, 2017
I was excited that I would receive the help I needed and how National Debt Relief was able to accommodate my limited payments. But after signing in and sending all the papers. I haven't received one phone call to keep me updated... Disappointing.
Reviewed June 13, 2017
I enrolled in the program in April and a little over a month I had one creditor accept the terms saving me over $2000!!! I am looking forward to the other creditor's response and hopefully accepting of the terms. I have been trying to get out from under my credit card debt for too long.
Reviewed June 13, 2017
I just became a client but the customer service has been very good so far. The emails I've sent have been answered quickly and all the information has been very detailed. Thank you for taking a big load off my mind with my bills!
Reviewed June 13, 2017
To this writing (dated 06-13-2017), I am still receiving calls from my creditor regarding late payments. I started paying my monthly dues of $338.00 to the National Debt Relief. I wonder when will NDR contacting my creditors for negotiations. Please advise.
Updated on 1/05/2018: I ended up talking to another representative. I have five creditors and so far, they got only two creditors that's been negotiated. The remaining three, I'm waiting for the result from their team.
Reviewed June 13, 2017
Have been pleased with service and the people are very nice. We are very glad we signed up to get help from you guys and would definitely recommend you to others. It is so nice to be able to know we will be out of debt soon and can move on with our lives.
Reviewed June 13, 2017
I am glad that I finally called! I was struggling for years and not getting anywhere with the debt on my credit cards. When I called, the gentleman I spoke with was not condescending, didn't judge me... He just wanted to help me. I have a lot of debt, and I know it will take time, but I'm glad I've gotten into the right path with the help of National Debt Relief.
Reviewed June 13, 2017
I have had really great service from everyone I have spoken with. Your customer service team has always been very polite and informative. The only issue I am still having are phone calls from all the creditors but I am sure that will soon stop. I Thank everyone for all of their help. Thanks once again.
Reviewed June 13, 2017
I have been a part of this program for about 6 months now and my very first deal has come through and gave me a saving of nearly $3,000! I would say that is worth the loss in Credit score for the time being if I can save nearly 70% on my initial bills.
Reviewed June 13, 2017
I have now been working with NDR for 3 months. The experience has been positive. Customer service is responsive. Follow up timely. Information accurate. Privacy secure. All of this helps me manage a delicate situation and offers confidence to deal with it.
Reviewed June 13, 2017
National Debt Relief saved me financially. I am a retired person and live on a fixed income. I realize I got myself in over my head and it was creating incredible stress. Thank you National Debt Relief. I would recommend National Debt Relief to anyone who is struggling financially. You don't have to go through bankruptcies.
Reviewed June 13, 2017
The program will work eventually and it's a good way to avoid bankruptcy, customer service is fast and friendly. They are there to help you. Just read all the instructions and the welcome package and keep tracking your account... Thank you NDR.
Reviewed June 13, 2017
As a matter of fact I have recommended them to 2 people and they are going thru them as well. They are the best, has only been 5 months and they have already settled 2 of my debts, very courteous and quick responses. Thank you for the help, don't have to hold my breath anymore.
Reviewed June 13, 2017
I have been extremely happy with the rate at which my debts have been settled. I have one that hasn't reached a settlement but I am hoping that it will be taken care of shortly. I haven't even been with this program for a year yet and 4 of the 5 debts have either taken a settlement and been paid or have taken a settlement and payments are being made. The staff is always friendly and helpful and don't make me feel bad for having to go this route. My credit has been hit hard but not as hard as if I had filed bankruptcy and for that the recovery process shouldn't be as difficult.
Reviewed June 13, 2017
The program was/is perfect for my situation. It's everything they said it would be and I love that the payment is pulled right from my account so I don't have to do anything. It's a really well organized program.
Reviewed June 13, 2017
The associate of National are so helpful. They have brought my debt down in a reasonable amount of time. When I call in. To ask questions, I am never on hold long. They find the answer to all questions. I have been in this program and wouldn't change for any other company.
Reviewed June 13, 2017
I've just recently been enrolled with National Debt Relief (about 4 months) and they have already reached a settlement with one of my creditors. It has been a painless experience so far and I am hoping to be able to increase my monthly contributions soon to hasten the process.
Reviewed June 13, 2017
Have not been in program long enough to see a major impact yet. Time will tell once been in a few more months. Nothing bad or good to say at this point. Just be very grateful when all these credit card companies stop calling me numerous times a day.
Reviewed June 13, 2017
In 5 short months, I've reduced 25% of my debt. I paid off a personal loan. Every month someone else is paid. I'm very happy I made the decision to go with National Debt Relief. So far, they have made good on their promise and I am very, very thankful.
Reviewed June 13, 2017
I would be more satisfied if my creditors had all been contacted so that I don't keep hearing from them. I have one that has sent me to collections and I don't know why they would do that if National Debt had been in contact.
Reviewed June 13, 2017
Still in the program but in less than one year I have one debt paid off. Waiting for my second debt to be resolved. The only I wouldn't say complaint but not a lot of contact with them other than when they contacted me with a settlement amount. So far I'm pleased.
Reviewed June 13, 2017
It took some time but it's very convenient to resolve my debt. I sincerely thanks them for guidance and resolving my debt. I would recommend them talk to person and explain entire process in high level summary to avoid any confusion. Best of luck!!
Reviewed June 13, 2017
I would recommend, they are very flexible professional and friendly. The fact that they take care of you every step of the way by calling and sending you emails for updates is very good. The customer service rep was very courteous. By far best customer service experience.
Reviewed June 13, 2017
Have not seen any progress. It could take a while though I was told. Not impressed yet as my accounts keep adding late fees. Hopefully I will see progress soon. As soon as I see some progress my rating will go up and I will be satisfied.
Reviewed June 13, 2017
I'm fairly new to NDR. The process was very professional and timely. Looking forward to the help and support of this company. I would and have recommended this company to a couple of my friends who need help. Trusting they will have the same outcome I did. So far very happy!
Reviewed June 13, 2017
They helped with 3 of my accounts so far... so far so good. Great communication and they call you ever so often to check up on you. Haven't received any calls from creditors as yet. The fee schedules could have been explained a lil bit better though, but aside from that so far no complaints. Fairly easy process.
Reviewed June 13, 2017
All accounts so far have been settled at low amounts. I don't have to deal with any creditors and everything is handled for me. I'm amazed at the progress from the past year already. I can't wait until everything is taken care of. Only one creditor left to settle.
Reviewed June 13, 2017
Providing a completed application does take several communications with your agency. Mr. ** has been extremely helpful throughout this process and he promptly returns my phone calls should he not be available when I call. His job takes knowledge, understanding and patience and he has these attributes. My thanks to him and your agency.
Reviewed June 13, 2017
Company is been withdrawing from My bank 205 Dollars for over 5 months now every other week, and I have several accounts that need to start been taking care of but this company apparently is not doing its job. Only one account is been taking care of so far!!!
Reviewed June 13, 2017
They have been more than helpful and answered any question I have had which puts me at ease. They are very kind and pleasant on the phone each time that I have talked to any representative. They have been great!!!
Reviewed June 13, 2017
When I lost my job a couple of years ago, I use credit cards to pay for all my expenses, I used to pay the full amount on my statements but with no job, I started paying just the minimum amount and often asking to increase my credit line, that? my big mistake, I was so in debt and only paying minimum amounts that my credit cards reached out the max just on interest. National Debt Relief helped me set a plan to pay back my creditors. I felt relief since that moment. I was getting calls from my creditors. My credit score went down, I was so stress! I'm glad I found National Debt Relief as I am now paying back, not using credit at all and can peacefully sleep at night knowing that my debt trouble is being handled right and in good hands. :)
Reviewed June 13, 2017
It's been great experience. I would recommend it to anybody who is having a financial hardship. I'm about to finish the program. I've had three credit cards and two of them are already settled down. Now only one to go. The customer service is the best!
Reviewed June 13, 2017
They are taking and breaking down our debt by 1/2 or more. We would recommend National Debt Relief to friends and family in a heartbeat. Very pleased on how they are working for us. If you have debt problems, please give them a chance to help you.
Reviewed June 13, 2017
Working with National Debt Relief has been such a simple process. From day one, customer service has been friendly, understanding, and willing to communicate the details one would want or need to know. It has only been a short time working with them and already they have settled several of my credit card and medical debts for much less than we owed. I'm self-employed and after my appendectomy back in 2015, my family and I have struggled to caught up on our bills. National Debt Relief was the "relief" we needed. I would recommend their service to anyone who is going through a financial hardship. Thank you, NDR!
Reviewed June 13, 2017
I've just started my process with National Debt Relief and they have been very helpful. They walked me through the process step by step. I am very confident that they will get me where I need to be. I highly recommend them if you are in need of their services.
Reviewed June 13, 2017
I was very nervous about doing a debt consolidation. NDR made it painless & easy to set up. I've been with them a year & they have helped resolve 4 or 5 of my debts to everyone's satisfaction. Thank you.
Reviewed June 13, 2017
I have not been in this program long but the people who I have spoken to have been wonderful! Very easy to talk to. Helpful! They are very patient and eager to answer any question you may have in the beginning and during the process! It is a wonderful program!
Reviewed June 13, 2017
The gentleman that helped me answered all my questions and was very informative on how things work. I would recommend this service to people who are needing help who are in over their head. Take a hit on your credit score but paying off less with no interest helps a lot.
Reviewed June 13, 2017
Ever since enrolling in National Debt Relief every person I've had an interaction with has been friendly, informative, and helpful. There's never any pressure to hurry up and pay off my debts when I don't have the funds and staff are always great at helping me with any issues that come up.
Reviewed June 13, 2017
I really love this program and now that I've have a financial hardship they were able to help me pay off those debts and now that I've been very ill for the last few months. I've really falling behind but I know they will help me get back on track when I return back to work and start paying off my debtors as we have been doing in the past.
Reviewed June 13, 2017
I have over a year to go before I finish the "program"... Also as one point I had to submit a bunch of paperwork. They had trouble receiving my fax so I had to resend. Then later on I find out they didn't even need half of what I sent them. Waste of time/money.
Reviewed June 13, 2017
NDR has worked very well with me. They settle when they say and work hard to get me the best settlement. They stay in touch with me and answer all my questions and address all my concerns in a timely manner. Payments are affordable and they work well with my payment options.
Reviewed June 13, 2017
NDR has done everything possible to make what would normally be an extremely stressful situation into an easy process. Their response time is above expectation. Each rep I have talked to has treated my situation as if they were involved in it with me. They are very professional while still being very personable. I have no hesitation in recommending them to family and friends.
Reviewed June 13, 2017
Enrolled in March of 2017 and am pleased with my results so far. I was dealing with 5 creditors and have already settled with 2 of them, and am literally saving thousands of dollars so far in the process. Enrolling in the program is easy and painless, and Customer service is excellent. All my questions and concerns have been addressed in a clear and thorough way, and this has been a positive experience. I now breathe a sigh of relief that Ive become proactive in taking care of my credit issues and can now see some light at the end of the tunnel.
Reviewed June 13, 2017
Customer service is great. They are highly recommended to resolve any debt. The staff is polite and helpful. They work around your schedule and finances and they understand when problems arrive... They are top notch and provide and excellent service.
Reviewed June 13, 2017
They took money out earlier than what was set up and I was charged an NSF fee and overdrew my account! I can't get anyone to help! Also, I wish they would call and talk to the creditors earlier than 120 days!
Reviewed June 13, 2017
National Debt Relief is a great choice when looking at a way to pay off debts that have become personally unmanageable. I called and spoke with a representative about my situation and within an hour I had been reviewed and approved for assistance. They have handled my account and been proactive in securing the best financial solutions for me. I am happy with their service and professionalism in helping me resolve my debt situation. The only area I feel they could improve is in communicating more often with me to keep me apprised of their progress with my accounts.
Reviewed June 13, 2017
National Debt Relief has been an outstanding company to work with to reduce our debt and negotiate our cards and loans to a more manageable level. They made life so much less stressful by handling all the negotiations and payments and kept us from having to file for bankruptcy. THANK YOU NATIONAL DEBT RELIEF!!!
Reviewed June 13, 2017
Customer service is always very helpful. Many of debts have been negotiated and reached a settlement in less than 6 months, which to me was very impressive. I thought this would be a very long process that would very stressful and it has been the complete opposite. I would and have told people about my experience with National Debt Relief.
Reviewed June 13, 2017
I would recommend all people in need of financial help. The team does all the work and shows me perfect data of your debt reduction. Consolidates all your debt with maximum reduction in your debt with little on effect to a credit score decrease.
Reviewed June 13, 2017
I just enrolled with NDR but was pleased with that experience. They haven't done any negotiating with my creditors yet, but am hopeful that will be a seamless process. The information they provided in the welcome packet regarding what information to give my creditors was helpful.
Reviewed June 13, 2017
Very good of helping take control of your credit and giving you peace of mind. Very flexible, she willing to work with you if you happen to get behind. Definitely a trustworthy company. I would recommend National Debt Relief to family and friends.
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