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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 279 Reviews 55235 - 55435
    Verified purchase

    Reviewed June 16, 2017

    Undetermined at this time. However I am still getting statements from the creditors and I thought they would stop after you were given the power of attorney letter to send to them. When will do you think that they will stop sending these statements.

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    StaffProcess

    Reviewed June 16, 2017

    Asking for debt help was stressful, but our contact Geri ** was incredibly supportive and understanding. The process was incredible, and first rate team of people who understand that good people can have one thing go wrong that puts their whole life's dream in jeopardy. Just know there is a solution and National Debt Relief is that solution. Thanks for helping us get our lives back.

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    Verified purchase
    Staff

    Reviewed June 16, 2017

    At first I thought this was your regular scamming company! BUT no once I got involved; they've been nothing but helpful :). They even got some creditors to settle for less, than what they were suing me for. I can't thank you enough.

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    Verified purchase

    Reviewed June 16, 2017

    National Debt Relief was very helpful in the process of consolidating our debt, working with our creditors, and helping us reach our financial goals. They made everything easy to understand and helped us every step of the way. If you need help with your debt, this is where to go!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    I was very positively impressed with my NDR experience. Everyone was very professional, knowledgeable. I would definitely refer friends to their service. I'm already sleeping better at night because the mental load is already lifting. Their reassuring attitude made it easier to make the decision to proceed. Their system of checks and balances also helped. Their response time with form submission was immediate. Ozzie ** was proactive, and returned calls promptly. Overall, I was totally impressed!

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    Verified purchase
    Staff

    Reviewed June 16, 2017

    Very thankful learning about National Debt Relief. Staff team members very professional, respectful and patient with you. Not wanting to file bankruptcy or to consolidate, National Debt Relief best and right choice for me. I received debt relief and best of all stress relief.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 16, 2017

    Process was fairly easy and straightforward! Representative Jose ** was great and very helpful! Documents were explained clearly and easy to sign and understand. Entire process was quickly done and very professional! Great team! Would definitely recommend to a friend.

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    Verified purchase
    Staff

    Reviewed June 16, 2017

    National Debt Relief made things easy and took all the stress off me. They made signup a pleasant experience, and contacted my creditors to get them off my back. They took care of setting up the lawyer, and all I had to do was sign the papers. They couldn't have made things simpler.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    Very friendly, non judgmental, fast response. I'm ready to get debt free as soon as possible. I'm a bit scared but willing to give this a try to make my life better for me and my family. I look forward to a review after four months to see where I am on this journey.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    Draft change - representative was very professional, courteous, helpful, and asked if she could help with anything else and she did answer the question that was asked. Her tone remained polite and made me feel very comfortable asking her questions. When placed on hold she would click back on and let me know what is going on and was sorry for the wait.

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    Verified purchase
    Customer Service

    Reviewed June 16, 2017

    They provide the best customer service when it comes to help with any credit debt. I had lots of questions, and they had the patience enough to help me and answer all of it very clearly. They have an answer to everything.

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    Verified purchase
    Staff

    Reviewed June 16, 2017

    I'm a brand new customer for NDR and the process to sign up was super easy and when I finally spoke with a representative they were very helpful and knew what they were talking about so they could make everything easy for me. Since I'm so new I don't have much more knowledge about the end game but so far I've been very happy with NDR!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    They treat me with respect, understanding and are thorough when discussing the future, options, guidelines, etc. I have never spoken to one unkind person. Thanks you guys! I called, we discussed my debts, situations, financial position and they coached me to a solution that I won't have guilt over.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 16, 2017

    Everything from the start was GREAT!! All was explained to me 2 or 3 times to ensure I knew. Vlad ** was very knowledgeable and very patient and nice when I would ask questions. Thanks so much NDR!!! I will get on my feet financially again and not take this for granted!!! An answer to my prayers!!!

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    Verified purchase
    StaffProcess

    Reviewed June 16, 2017

    Everyone in National Debt Relief is nice and willing to work with me. It’s been a very positive experience with them. They were helpful in explaining everything to me such as how the process is and what to expect each step along the way. They also handled my situation well. They also helped me with budget better. I was in between jobs for a while, so they made sure that I make the payments I needed to and they were really great about that, so I'm able to keep going with what I'm trying to do. I know I'll be out of debt in the next few months so that’s nice. I’d tell my friends to go with NDR if they need debt relief help too.

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    Verified purchase
    Customer Service

    Reviewed June 15, 2017

    This experience was a little bit scary for me but I knew that it was the right thing to do. From my first call to the Welcome Call it made as easy as it could be. Now I'm hoping that it will continue to go smoothly.

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    Verified purchase

    Reviewed June 15, 2017

    I'm just satisfied with my experience. I'm disappointed that the amount negotiated to pay off debt has been less than expected. It was insinuated the percentage of actual payment for loan would be much less than what I have experienced. I would probably use a different service had I known I would be paying as much as I am.

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    Verified purchase
    StaffProcess

    Reviewed June 15, 2017

    It is never easy contacting someone for help, but National Debt Relief was welcoming and made me feel comfortable during the process. I would recommend them to anybody I know who truly needed help. Thanks for working with me to look out for my best interests and my family's also.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    One thing that was important to me through this process was that I was assured over and over again that nothing happens with my money without minimum of being notified. Well lo and behold I resolved my very first debt then a few months later realized my balance wasn't going up. $473 dollars went to National. I wasn't notified, not even an email or some kind of receipt, all it said were "fees". I had to call and find out where it went and why. They take 15% of your total debt which fine but after a year it slips your mind what is going to happen after a resolution of debt. They don't care to remind you. All I wanted and asked for in the beginning was to be communicated with. They won't even consider doing courtesy calls or emails.

    If you're like me and likes to know what's going on every step of the way, be warned. If you are not like me and just trust that no one is going to make mistakes then you will probably be satisfied and I wish I had the trust you do for people that are handling your money.

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    Verified purchase

    Reviewed June 15, 2017

    I did not understand that bills would not be paid until an amount of money was in the account. I feel like I am paying a substantial amount of money each month and so far still have very bad credit. Was told debt would be paid in about 3 years... It has been almost 10 months and nothing has been paid yet. I am hopeful things will start happening soon.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    Thus far, I am very satisfied with the prompt attention, and professionalism of the entire team. From the onset they have helped me feel more at ease regarding my financial situation, and gain trust which is difficult when it comes to debt and financial matters.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    One more month and I am credit card debt free!!! Customer service is professional and very helpful. The program has been exactly as they presented to me. In fact results were better than I expected! Definitely a Five Star experience! Thanks NDR!!!

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    Verified purchase
    Brentney increased rating by 2 stars.
    Customer ServiceProcess
    After a positive interaction with National Debt Relief, Brentney increased their star rating on Aug. 29, 2017.

    Updated review: Aug. 29, 2017

    I have had two of my debts settled in just a few short months! At first I was feeling a little lost, but the customer service reps that I spoke to reassured me that I was being taken care of. Shortly after that, the settlements started rolling in. So far I saved over $1500.

    Original Review: June 15, 2017

    Sometimes I feel abandoned because I feel kinda of lost with this process. When I email, I always get an automated response but I never get a real email to make me feel like someone is walking me through this. I'm just crossing my fingers that I am being taken care of.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    I was telling my girlfriend about my program I am beginning and now she is doing the same thing. You are wonderful understanding people. I will always refer them to you. It was so easy and understandable. I am excited. This is approved by the BBB.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    Very helpful whenever I call, always have answers to my questions and quick responses via email. Also, I see the settlement offers are at least 50% below the remaining balance, which is so relieving. I'm so glad I enrolled in this program!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    I am absolutely pleased with the help National Debt Relief has given me. They settled one of my debts in a very short amount of time. They have been extremely helpful each and every time I call to inquire about any questions I have regarding my debt. I highly recommend National Debt Relief to anyone who might need help regarding their debt.

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    Verified purchase
    Customer Service

    Reviewed June 15, 2017

    They should call me once a week to find out if everything is ok. Let me know about my balances if my expenses increased or decreased. They should let me know if the bank beens calling - that sort of customer service.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    I feel like a million pounds has been lifted from my shoulders! Patrick was great at explaining the program to me and getting me enrolled, the welcome call was terrific as well. Everyone is concerned, professional, and extraordinarily helpful. At this point I give it my highest recommendation!

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    Friendly and informative. Put me at ease during a stressful situation. I no longer have to make 6 separate credit card payments over $1000. Now I can make more affordable monthly installments so that National Debt Relief can negotiate with Creditors on my behalf!

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    Verified purchase

    Reviewed June 15, 2017

    I thought that the company would be contacting my creditors. I didn't understand that we had the potential to be sued or taken to court. When I have tried to scan and send documents to the company, they have not been received successfully.

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    Verified purchase
    StaffProcess

    Reviewed June 15, 2017

    So far I have had a pleasant experience with Debt Relief. Everyone has been very professional and kind. I'm just getting started in the process and have accepted the offer from one of my debtors. This is going to be a lengthy process so there will be a long term commitment in paying off my debt and I'm very pleased with the progress so far and look forward in getting through this program and to be debit free.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    I didn't know if this was a good idea at first but after talking with Olga ** she made me believe that it was possible for me to get out of debt. She was very professional and very helpful with all the questions I had. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    I have not been dealing with NDR for very long. However, so far, I have very much enjoyed every bit of it. The people are always so friendly and prompt to be in touch with you and they are so willing to help and understand. I was so worried about making my upcoming payment because I had to take a leave from work due to the passing of my mom, but I called and they were so sincere and so understanding. They assured me that everything would be fine and I could skip this payment and they passed along their condolences to my family. They are great people and I have already recommended them to several of my friends and co-workers!

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    Verified purchase
    StaffProcess

    Reviewed June 15, 2017

    Kirk was very knowledgeable in the facts of my debt. He was very professional with walking me through the process and helping me make an informed decision. The follow up process was a little tedious and more time consuming than I expected.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 15, 2017

    When I first started the process they were calling me with updates daily and very helpful. But the moment it started silence. I've had to call them to get an update on my accounts. No actual person calling with updates and plans.

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    Verified purchase
    StaffTransparency

    Reviewed June 15, 2017

    This was the best thing I could've done. There was no pressure just patient people who explained how this plan would help me and it has brought me a great deal of relief. Thank you so much. I recommend you every chance I get. Again thank you.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    They help me with my debt and every time I had a question they help me... I will recommend a friend that I know that have a problem like me. Thank so much for the service. I really appreciate your help and attention. So at this time I can be able to move on.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    Thank you all for helping me out when I am having difficulty, very professional and caring. When I am busy I didn't feel no pressure, they just kept reminding me, so I could check things out when I had time. They were by my side 110 percent when I needed them, guided me step by step.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 15, 2017

    Excellent explanations and clarity as to who does what. They explained all points and were prompt in returning phone calls. Power of attorney and lawyers agreements were signed and will be forwarded as requested. Access to client page and password setups were accomplished.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    I gave a five stars because they are the best. The people that work there is very polite and very helpful and always let you know about the status of your credit. Never has problem. And about recommending to a friend, I already did that, my niece Cynthia **. And she being help. So, I really am happy and appreciated they help me get rid of my debt. So I thank you very much.

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    Verified purchase
    Weldon increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Weldon increased their star rating on Jan. 7, 2018.

    Updated review: Jan. 7, 2018

    I wasn't managing my money very well and I was in debt. I needed to do something besides bankruptcy. I saw National Debt Relief's ad on a website and I gave it a try. I filled out an online application and then someone contacted me right after that. NDR talked to my creditors and got me reduced rates or the balance was greatly reduced, which would help me take care of my debts faster. I worked with a couple of their reps and they were very helpful. They explained everything and made sure that I understood what was going on and how long it would take.

    I feel pretty comfortable with the negotiators. They didn't keep me on an up to date day-to-day deal. They just let me know they're working with a particular creditor. And they'll contact me when they find something out or come to a conclusion. They kept in contact with me both by phone and email. They also set me up with a draft for my account to their organization. It was pretty easy and simple. And I was able to work with that draft amount. Working with NDR has given me peace of mind and I'm pretty happy with it so far.

    Original Review: June 15, 2017

    Since joining, I have not had any correspondence from you to update me on any progress being made. One creditor has not been contacted by anyone and keeps calling me. I have given them your contact info and mailed my address change to them. I do not know what else to do.

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    Verified purchase

    Reviewed June 15, 2017

    After being enrolled two years and paying into my account diligently each month, I am still being sued by one of my creditors because NDR had failed to reach out to them and settle. Terrible company. I plan to sue you in the future. I would have been better off filing for bankruptcy.

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    Verified purchase
    Customer Service

    Reviewed June 15, 2017

    National Debt Relief is a joke. Customer service is beyond lousy and the constant calls, emails and demands on my time completely voided the usefulness of the program. I could have negotiated on my own quicker and more efficiently than National Debt Relief. I chose this route so I wouldn't have to spend the time and energy dealing with it, instead, I spent FAR MORE time and energy on it. WORST COMPANY EVER.

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    Verified purchase
    StaffProcess

    Reviewed June 15, 2017

    I found the Entry and Welcome team to be very knowledgeable and expedient in this process. I felt a great weight (stress) lifted off of my shoulders and a sense of relief right away. The employees were easy to speak with and took me through the process step by step.

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    Verified purchase
    Process

    Reviewed June 15, 2017

    It's been great since I started in this program. Would tell anyone who is having problem with pay your bills when you have a hardship to let them help you. The sooner you do the better off you will be. It will let you sleep at night.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    The two people I spoke to were friendly and compassionate. They were also very knowledgeable and were able to answer all my questions. I appreciated their assistance and assurance that I was doing the right thing. They provided me with all the resources I needed to understand the program and feel comfortable with my decision.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    NDR has been great in trying to help us dig out, and we were in pretty deep! Hopefully we will be able to avoid bankruptcy with their help. They are always quick to assist, and very knowledgeable. Thanks NDR, I'll definitely be recommending you!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 15, 2017

    I contacted NDR hesitant to join the program but after speaking with Debt Specialist, Kim ** who explained the program thoroughly and was very knowledgeable I made the decision to enroll in the program. Kim was patient, she answered all my question, did not rush me into making a decision and did not rush me off the phone. The entire team was amazing and I look forward to working with NDR to becoming debt free.

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 15, 2017

    I got behind in my payments because I was supporting two households so I was looking for help and stumbled across National Debt Relief. I hadn't heard of them so naturally I researched and read the reviews. I was impressed and decided to give them a call and I'm so glad I did! They helped me through the whole process and went over all documents word for word and made sure I understood everything before I signed anywhere. The process is quick, easy and after two months I'm already paying off two of my creditors. I couldn't be happier and I truly appreciate their customer service!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    It was so easy. Everyone who I talk on the phone and email was so friendly and they really care about you first. I was really nervous but now I feel a lot better. I could go on with my life, Life I have a life now. I think that what really matter I could breathe a litter easy and smile. It's been a long time since I done that. National Debt Relief thank you so much. I know it not over yet. I still some work to do but I see a light at the end of tunnels.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 15, 2017

    My experience with NDR was that of a pleasant one. Communication was good, they certainly helped clear a lot of debt. About the only complaint I would have is the few times they asked for additional funding to settle a debt quicker than expected. I understand it saved me money and time, but when you have a lot of debt and live on a very limited fixed income, it is difficult to come up with the extra money. On at least one occasion, that additional funding resulted in an overdraft of my checking account, costing me $35. They were of absolutely no help in that matter. But all in all, it was a positive experience.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    I was incredibly nervous to fill out the form requesting more information (worried I would be bombarded with spamming calls) but I was pleasantly surprised when I got a personalized email asking when we could talk over the phone. When I did speak with my representative, she was incredibly helpful, empathetic, and respectful! We have been put in a tough financial place, and yes, part of it was our own fault, but she never once made me feel guilty about my hardships nor did she treat me like a problem to be fixed. Her wonderful customer service made me feel very human, but also incredibly hopeful that they could actually help me. I was sold right away after our chat, and have had a huge weight lifted off my shoulders already. There is a reason these guys are rated number one, and I am so glad I went with them!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    GREAT!!! So far this has really been a RELIEF! Knowing that I have someone taking care of the situation that I have gotten myself into and has truly been right there on my behalf has helped me a lot. Every time that I have called and just even asked a question the staff has always been great!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    When a worker calls me about a settlement offer or even when I call for questions about my settlements, they always treat me with a caring and a friendly service. Even though I can't see them through the phone but I can still tell that they are smiling when they are talking to me and for that I am very grateful for having National Debt Relief on my side and they will help you out in your time of need. I would suggest if you are having some debt just call National Debt Relief and they will help you out.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed June 15, 2017

    Please contact my credit card people at 1-866-702-9947. They keep calling but I don't answer their call. When I did they said Nat'l Debt Relief has not contacted them that I am working with them to clear this debt. I am afraid they are going to take me to court over this. I wish it didn't take so long for you to start working on my case and didn't have to collect so much money from me before you do.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    Thank you so much NDR for getting me out of debt in a very short time. Every time I called, all of you are so nice, kind, and willing to help other people that make me feel so comfortable trustfully. I would recommend NDR to any of my friends. Again thank you so much NDR!

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    Verified purchase
    PriceStaffTransparency

    Reviewed June 15, 2017

    Very good. Handled everything in a timely manner. Would recommend to anyone. Well worth the money. Team was always willing to help. Very up to date on everything and did the best excellent service. Helpful, nice, really looked out for my best interest.

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    Every time I have had to talk to anyone at NDR they have always taken the time to listen and understand my concerns. My most recent offer to pay off a creditor is amazing. They saved me over $3000. I am extremely happy with all aspects of working with the people at National Debt Relief!

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    Verified purchase
    Customer ServiceProcess

    Reviewed June 15, 2017

    I would like to thank and Ryan ** as well as Curtis for their professional and knowledgeable assistance through the process, especially explaining this overwhelming process to me. They reassured me that all that could be done to ensure this process was completed, helped me proceed. Looking forward to a great experience in doing business with you and want to hear from you soon.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 15, 2017

    The Agent was very professional and explicit. He was very respectful even when my doubts set in and I asked very pertinent questions. When I received my Welcome call I was hesitant and needed some reassurance that I was making a good choice.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 15, 2017

    Once a premier service provider, National Debt is presently outstanding only at collecting their negotiating fees and leaving their customers to fend for themselves thereafter. Poor customer service practices at best are to be expected. Questions are not understood or answered accurately. Administrative paperwork is not followed through, details are not clearly explained, overlooked and/or brushed aside. Questions are referred on to other areas both within and outside the company.

    Waiting times for answers to questions go on indefinitely. Incorrect responses and contradictory responses to questions frequently occur, whereby the caller needs to further question and/or correct the National Debt representative on their answers. To get an explanation, I have had to resort to contacting the creditors service providers, and National Debts service providers directly for information on my account. Once capable of a broad range of information on an account, today, representatives are cubbyholed in their experience and lacking in knowledge resulting in lengthy inaccurate, inefficient service that customers are clearly and dearly entitled to receive in return for the fees they are promptly and so very accurately charged for. Caveat emptor!

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    Verified purchase
    Staff

    Reviewed June 15, 2017

    The staffs that help me are friendly and helpful. I sign up with the right Company. I will recommend National Debt Relief to all my friends that are desperately want to get out of debt. During the interviews the staffs treat me as nice and I don't feel like I've been judge.

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    Verified purchase
    Jack increased rating by 1 star.
    Customer ServiceStaffProcessTransparency
    After a positive interaction with National Debt Relief, Jack increased their star rating.

    Reviewed June 15, 2017

    Update on 12/22/2018: I use the auto payment thing through National Debt Relief, where I don’t even have to worry about what day and what time or anything that would happen. They have all that set up and that’s a convenience, over and beyond. I have a total of eight accounts and four of them are completely done and paid off without pending any issues at all. There have been occasions where I asked to decrease the actual payment that I was making because of other things. I called NDR and talked to their rep, explained it, and they handled it.

    Also, I'm impressed with the idea that there’s not a large amount of time between questions and answers. If I call in at a Saturday morning or something out on it, I could expect an answer by that day. I always get a response. NDR does what they say they’re gonna do and it seems to me they got it right. They got a program, they introduce you to the program, they give you information about the program, and then they asked just straight up. There was no pushing, no “What about this or that?” It was a pretty simple process.

    Original review: Each and every time I had need to communicate with National Debt Relief I have used their web-site online tools. It gives me printable access, and if I request information at any time it has been fulfilled. I am new to this system. Very happy...

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    Customer ServiceStaff

    Reviewed June 15, 2017

    I would highly recommend them to anyone that is drowning in debt and doesn't know where to turn. They are friendly, helpful, and understanding. I am so glad that we decided to pick up the phone and call National Debt Relief. I now have a peace of mind financially.

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    Process

    Reviewed June 15, 2017

    I am not satisfied at this point in the process. It takes too long to negotiate and start paying creditors. My credit is horrible now and I know that is expected but I should have just filed bankruptcy so I wouldn't still have to make payments.

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    Verified purchase

    Reviewed June 15, 2017

    I have been stressing over debt for years and not getting anywhere. After working with National Debt Relief I could finally breathe. They have been really great with keeping me informed on my account. Thank you for helping me get a life back.

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    Customer Service

    Reviewed June 15, 2017

    I signed up for the program in March. As of this writing, none of my accounts have been settled nor is there any negotiations going on that I am aware of. The only thing they have managed to accomplish is to stop my creditors from calling me and diverting all calls to them. I feel as that they are very slow to settle or want to negotiate with a creditor, and the only answer I get from them is, "We are just letting funds build up in your account." Well while that's happening, get something on the table. So far my opinion is not good. Let's hope it changes in the next few months.

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    Customer ServiceStaff

    Reviewed June 15, 2017

    The representative was knowledgeable and provided me with more information than I expected. She even asked about my online account and gave me the tools I needed to access it. She made sure I had received the email prior to disconnecting with me. She was awesome.

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    Staff

    Reviewed June 15, 2017

    NDR is a company that is honest and it does a really good job of helping you get out of debt. All the people who work there have been real nice and friendly and have helped me in any way that they can.

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    Process

    Reviewed June 15, 2017

    I was in a lot of debt and was thinking of filing for bankruptcy when I heard about National Debt Relief. They made the process so easy. They have successfully negotiated several of my debts that are now almost paid off. I would definitely recommend them to others who might need this kind of help.

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    Customer ServiceStaffTransparency

    Reviewed June 15, 2017

    National Debt Relief customer service is great. They are always polite, explain everything thoroughly and go the extra mile to help out. I would definitely recommend them to friends and family. Thank you so much for helping me to get my debt under control.

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    Reviewed June 15, 2017

    National Debt has helped me to get relief from creditors that I had owed money to, each month a $ amount is taken out of my check to pay for the services of National Debt. I would recommend National Debt to anyone who needs assistance.

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    Customer ServiceStaff

    Reviewed June 15, 2017

    I just enrolled two months ago, I called and spoke to Johnathan. He was great. Worked with me for hours to help solve my debt problems, since then everyone I contact by phone or E-mail at National Debt Relief has given me confidence that they are working hard on my behalf.

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    Staff

    Reviewed June 15, 2017

    My experience with Ani was very helpful. She answered all my questions and was very patient with me and my wife. Mrs ** also seemed to have a lot of knowledge about my questions. My wife and I feel very confident and trust that our debt is in good hands with National Debt Relief.

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    Customer ServiceProcess

    Reviewed June 15, 2017

    I'm satisfied with the experience setting up for this change in getting out of debt! But I do wish I knew what was going on and kept informed through the process. I haven't heard from anyone since I set up my account.

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    Staff

    Reviewed June 15, 2017

    It's been about three months and they have settled two accounts. Sound like a good start. When I get more money in my account I look forward for them to pay more accounts off. Everyone at NDR are very helpful good people!

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    Staff

    Reviewed June 15, 2017

    I really don't know what to say. Thank you so much, everyone I talked to sounded like they truly wanted to help me and were extremely helpful. All my questions were answered completely and clearly. Can't thank the staff of National Debt Relief enough for the work they do and the service they provide. Thank you so much.

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    Staff

    Reviewed June 15, 2017

    I've been satisfied with my experience so far with National Debt Relief. They are very responsive and keep in touch often. They are helpful anytime I need a question answered or if I'm questioning what I'm suppose to be doing. I've recommended them to a few people and will continue to do so anytime someone mentions being in a similar situation I am/was.

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    Customer ServiceStaff

    Reviewed June 15, 2017

    It's been about a year now that I have not even gone into my account to see any of my $700.00 that has been pulled from my checking every month. I live in HI so phone calls are not the easiest with the time frames. I don't believe that the person helping me "Steve" should have that much of a cut into my funds when I never, ever have a call from him concerning my Debt. I see that only one has been negotiated and I still have lots of them sending me letters. Especially my BOA, which was the one I wanted to work with first.

    Having $700.00 taken from my account every month, for a year is $8400. I think I could do better in paying it off since they are willing to settle with a lower amount. I don't think you try enough to settle for a lower amount, and 44 months of this is way over my settlement figures. I just hope that in a few months you can get my settlements much lower, and get this done in 24 months, or I may just cancel this out myself... BTW, I really liked Steve, talking to him was what really made me excited, but then I realized from my friends and family that I may have done the wrong thing in doing this Debt Relief Settlement... Nothing is really happening so far.

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    Staff

    Reviewed June 15, 2017

    I needed to defer a deposit. All people involved were amazingly helpful. I have some family events and obligations and needed funds. NDR was very empathetic to my needs. I am very glad that I am allowing them to help me with my debt resolution.

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    StaffTransparency

    Reviewed June 15, 2017

    The people at National Debt Relief were very helpful for me. They explained everything in great detail. Everything from your credit score taking a hit to explaining the tax forms (10-99 I think if I remember correctly). They were so nice and didn't try to force anything on me. I discussed it with them once, talked to some friends in finance about it and then called them back to start the process.

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    Customer Service

    Reviewed June 15, 2017

    I just got a call after my first payment that NDR had settled a credit card debt that was $2,400 for $1,400!!! What a great relief for me. One down and 6 more to go. Thank you NDR!!! I had doubt anyone could help me. I was so in debt and behind. This just proves this Debt company means what they say!

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    StaffTransparency

    Reviewed June 15, 2017

    Randall was very knowledgeable. He explained things thoroughly and helped me in understanding what I was entering into and how in the end I would be freed of my debt. He also let me know that you would all be helping me with all the aspects of this program. I felt much relief after speaking with him. Thank you.

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    Reviewed June 15, 2017

    I am very happy with National Debt Relief. Within the first two months of enrolling I had two accounts settled so National Debt Relief has been a lifesaver for my wife and I would recommend them anytime to anybody for being honest, forthcoming and right to the point and accurate with all the information.

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    Reviewed June 15, 2017

    I'm not certain what to say about my experience. So far, I'm still feeling uncomfortable because the creditors are constantly calling me. This is very hard, as I have never been late paying my bills. How long is it going to take before we can negotiate with anyone? The bills were going down, now they are higher than ever. It's feels like I'm going backwards. Do you understand my frustration?

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    Customer ServiceStaff

    Reviewed June 15, 2017

    I have been with National Debt Relief for about 2 years, I love that they are always available, of course within their hours of operation. The representative are very knowledgeable about your acct. They treat you with respect, and more importantly they want to make sure you are completely satisfied about any inquiries before you hang up. So far I'm very happy with the results of my financials status.

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    Reviewed June 15, 2017

    When I retired I had to learn to live on a fixed income, and a monthly paycheck. My husband ended up in the hospital and I realized at our age I needed to eliminate credit card and department store debt, because medical bills could become an insurmountable burden. My debt is now almost paid off and I think this was a wise decision. I would recommend this to a friend but this debt elimination will cause a negative impact on your credit score as it delays payment to your creditors.

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    Staff

    Reviewed June 15, 2017

    As a private citizen, NDR has been a welcomed blessing. I was experience, as many, the struggle of trying to make ends meet. I was at my wit's end when NDR came and assisted me. They have been wonderful with me; counseling me with every step.

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    Customer ServicePriceStaffProcess

    Reviewed June 15, 2017

    I recently moved and had a lot of moving cost on my credit cards. I also had a loan that I had to take out. A lot of my cards were almost maxed out and I could only afford minimum payments so the balances just kept going up. So I looked for other options and found National Debt Relief. I knew that by going with a company like that, initially my credit would go down. The overall pay off on that would be lower because they've been negotiating with each of the companies individually. So, I decided to just go ahead and go with that and just make one single payment that was easier to keep track of. I also looked them up in the Better Business Bureau and it was pretty highly rated. People seem satisfied with the service. Everything seemed to check out. I didn't have a lot of experience with a company like that 'cause it's my first time having to handle my debt that way.

    Enrollment was relatively simple. It was just the series of phone calls verifying information, asking me a couple more questions as to the reasons why I'm doing it and banking information. And then, eventually, there was some sort of mix up with National Debt Relief and a different relief company that they used to work with. Apparently, my account hasn't been transferred over yet even though I thought it had. I received an email for this company and was giving that email to creditors that were calling, but I didn't have an account with them. I had an account with National Debt Relief and it was confusing. And so, originally that was a discrepancy. They weren't negotiating yet. When I called National they corrected it. They sent me the proper email to give to creditors and they let me know that they were already working on certain accounts. So, they handled my issues to my satisfaction.

    They were very upfront with everything regarding fine print. The fact that they will walk you through the process, make sure that they've answered all your questions. They don't charge outlandish fees. You still have control over the money in your account. So, they make it easy. When I was transferred from the main department to the confirmation department, it was pretty simple. And I haven't hit with any unknown charges. They always call you to ask whether you want to go through with the negotiation that they're doing and how much money you need. And they've been flexible on how I can provide that money and when I can.

    I just enjoyed using that and probably my credit although it's going down because some of them are still not being paid. It's steadily rising as well, now that certain accounts have been paid off with a fraction of what I originally owed. Overall I've been satisfied with the service that I've received. I haven't been treated rudely. And everything has been very professional and pretty straightforward.

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    ProcessTransparency

    Reviewed June 14, 2017

    So far so good. Easy and thorough to get started. Provided detailed information and allowed me to ask any and all questions. Explained every aspect in detail so that I fully understood what the process and procedures are in order to make an informed decision about moving forward with this program. I am looking forward to a positive experience and alleviating my debt. Thank you.

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    Process

    Reviewed June 14, 2017

    National Debt Relief is all amped up and makes you feel real good when they are getting you signed up for the program. Once you have signed on the dotted line you are left to your own devices. You are just a number to them.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    Great service and fast response to questions and answers when needed. I will definitely recommend a friend. I would personally like to acknowledge Ryan ** for helping me through the process. Keep up the great work and thank you so much for everything.

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    Reviewed June 14, 2017

    I'm a little concerned because I still have not gotten my enrollment packet. Even after calling in to ensure proper address. Other than that not too long in the program to have many concerns. I would like to be finished.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    The people I spoke with were very helpful during this difficult time. They made it easy for me to answer all of the questions concerning my financial status. They were also very helpful with the questions that I had concerning the program. I am excited to get this program started.

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    Reviewed June 14, 2017

    Overall my experience has been good. I would like increased communication and updates about my account. It would be nice for your company to touch base every now and then to assure me that nothing else is needed. Thank you.

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    Reviewed June 14, 2017

    I am very happy with the services provided by NDR. I am totally at ease without the worry of having to deal with my creditors and knowing that NDR has total control of the situation for me. My outlook is very positive now and I can focus on other life issues without being stressed over how they will get paid and my debt has been eliminated.

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    Customer Service

    Reviewed June 14, 2017

    Not sure what is going on with this company. Made three payments and don't have any idea what is happening. Going to call this week and ask if they have done anything with my balances. It would be nice to have them call me with information. That would make me feel like they care about their customers.

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    Staff

    Reviewed June 14, 2017

    Only been with company 3 months so I am still in a wait and see position. They have been helpful but as of today only 1 of my 6 accounts have been settled. I'm expecting to see a major improvement in my settled accounts by the end of the year 2017.

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    Reviewed June 14, 2017

    So far so good. I hope this experience goes until the end of the plan. I saw many reviews and many of the people have concerns about no settlement accomplish. So I hope in my case we get everything good.

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    StaffProcessTransparency

    Reviewed June 14, 2017

    Our experience with National Debit Relief has been a pleasant one! They really simplified the process for us! Everyone was friendly and informative. They walked us through each step of the process with ease.They even celebrated with us each time we paid off a debit that we owed.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    The NDR staff are very patience, respectful. Listening to clients, and go thoroughly over every single issues. They are timely fashioned, call you back, and finally get to the point of settlements and resolving issues. Very helpful. They provide you with lots of options, and availabilities. Thank you.

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    Staff

    Reviewed June 14, 2017

    Paul ** was a great and easy person to work with. Made me feel comfortable. Had to cancel an appointment due to a family emergency and was easy to reschedule. Appreciated that. He was an expert and he built rapport even knowing it was a subject I did not want to discuss.

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    Process

    Reviewed June 14, 2017

    The program is good, wish it could have been a faster process. My process was about 3 years. Also I wish they would clean your credit in the process too. When I started the program I was current on all my credit cards but was told to stop paying them. Wish I knew from the beginning not to do that, so now I'm trying to get my score back up.

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    Staff

    Reviewed June 14, 2017

    My wife and I have applied for Debt Relief. To this point we are very happy with the way things are going. Yes, I would tell a friend. They have been very helpful when needed. To this point, we have settled up with 2 of our accounts. Things looking good.

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    Staff

    Reviewed June 14, 2017

    So far it's been a very pleasant easy and friendly experience. I don't know what else I can say, because this is the first time I have used this service. I am looking forward to a continued solution to my debt problem. With the help of what seems to be a very efficient staff, I do believe my problems are all behind me. Thanks National Debt Relief.

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    Staff

    Reviewed June 14, 2017

    We are having problems with finances, largely because of medical expenses incurred by my husband. The associate was very kind and helpful. My husband and I are both very appreciative of the compassion that was exhibited by the associate. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed June 14, 2017

    I look forward to working with you guys. The person who did my welcome call I had a hard time understanding him. He spoke so fast. He also was not speaking clearly. He mumbled a bit, clear speaking is important when going over the plan and legal issues.

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    Price

    Reviewed June 14, 2017

    Happy to know some firms out in the business world are not about nickel and dime you out of your hard-earned money. I really hope that my decision to follow this program doesn't cost me more than what I owe at this moment.

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    StaffProcessTransparency

    Reviewed June 14, 2017

    I first check and saw that the National is listed as the number 1 debt relief company and have rating with BBB. The gentleman was very informative on how the program worked and explain everything in detail. Although I was a little scared he assured me that this was the best for my situation to get out of Debt. I am nearing retirement age and really want to be free from so much debt. So yes I would recommend to a friend or family member.

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    Donna increased rating by 1 star.
    Customer Service
    After a positive interaction with National Debt Relief, Donna increased their star rating.

    Reviewed June 14, 2017

    I haven't seen any results yet except for the increase in debt, phone calls and a drop in credit score. A dramatic drop in credit score. I got a call but only to update checking account information. I expected at least one creditor to be on board. They are adding so many late fees.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    Justin was very helpful and educative. I was given hope that there will be light at the end of the tunnel. Great job, good service. Even though am been harassed with phone calls, I can now have a good night sleep knowing that my case will be taken care of. It was worth calling you guys. Thank you.

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    ProcessTransparency

    Reviewed June 14, 2017

    So far our experience has been great! Everyone we speak to is caring, understanding, and take their time to explain the process. I can't wait until we are totally debt free! With NDR we are on our way to no stress from debt! I recommend NDR to everyone in need of consolidation.

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    Reviewed June 14, 2017

    I have peace of mind! Knowing my business is being handled promptly and professionally. I've had excellent service throughout a very difficult time with my finances, not wanting to go bankrupt and wanting to pay all my bills, but being sucked down the drain slowly overwhelmed me! I called National Debt Relief and since following what I am suppose to do it feels like the "Elephant" has been lifted off my back!!

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    Customer Service

    Reviewed June 14, 2017

    I am very pleased and thankful for my decision to go with National Debt Relief. It has only been a few months and it seems to be going well. I'm sure I will call again with a question or two but everyone has been great. I know if I need to call for anything I feel very comfortable to whoever I speak with. Thank You.

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    Staff

    Reviewed June 14, 2017

    Very profession Debt Relief. I feel I have contacted and have the best debt relief team. Thank you for your help. I look forward to putting my debt into the past asap. One day at a time will be my new way of life. Hardship after multiple surgeries cause my debt. I will work hard and try to move on with my life.

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    Staff

    Reviewed June 14, 2017

    Was very supportive and understanding of our financial situation and never made us feel like we were failures. Was very encouraging in making us feel we would get through this time. Very helpful and patient with our repetitive questions and never got upset with us for calling over and over about situations we couldn't get through our heads. Would recommend to anyone... Satisfaction guaranteed.

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    Staff

    Reviewed June 14, 2017

    Everything they told me would happen is on track and I am reducing my debt. Clyde ** who works with me is very personable and he gets back to me promptly when I have any questions. I was nervous at first to use this kind of debt relief but am glad I did!

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    Staff

    Reviewed June 14, 2017

    They are very helpful. I had many concerns. They answered them all. They provided me with plenty information which enabled me to get a hold on my debts. I appreciated the company's patience with me. I would definitely recommend them to those like me looking to get a hold on your debts.

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    Staff

    Reviewed June 14, 2017

    We are just underway, but the experience so far has been excellent. Knowledgable, empathetic and courteous people. I can't thank Anibel enough! I hope that my experience going forward is as good. If so, this service is truly a godsend to hardworking people in my position who have suffered a confluence of downturns and find themselves in economic difficulties they never envisioned.

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    StaffTransparency

    Reviewed June 14, 2017

    I have just begun the program. My contact with my counselor was kind and considerate. Everything was explained in great detail. He was very patient with the questions I had. As a senior citizen it was important to me be sure and understand the commitment I was making. Jose did that for me. Thank you for helping me.

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    Reviewed June 14, 2017

    Out of the many debts that I owe, you have settled three debtors so far. I am happy and hopefully will be debt free in no time thanks to you. Thank you. I can't wait until they settle all my debts. I don't regret doing this, it's better than doing bankruptcy.

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    StaffTransparency

    Reviewed June 14, 2017

    Brandy ** did an excellent job! She explained everything and got me what I needed to become debt free. I will definitely recommend you to my friends, family, church friends, social media friends, and anyone else I come in contact with.

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    Reviewed June 14, 2017

    When I reached out to NDR, I was treading water on my credit card bills. Unless something drastically changed (for the better) I would be making the same payments on my credit cards for life and still never make a dent. I spoke with several other companies including NDR which added to my anxiety. My concern was that I was giving away information to someone who might take advantage of me and leave me worse off than when I started. NDR quickly put my concerns to rest with their professionalism and their availability. Any question I had was answered thoroughly and quickly. My credit score took a slight hit (which they told me would happen), but I quickly saw the fruits of their labor as they negotiated on my behalf. My credit score has quickly rebounded and continues to improve. My advice - Pay as much as you can, stick to the plan and let them do their jobs.

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    Reviewed June 14, 2017

    National Debt Relief has really been very helpful in getting my debt down. They are very well organized and they keep in touch with about every account you have. I just want to say Thank You so much for helping me get a relief from my debts.

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    PriceStaff

    Reviewed June 14, 2017

    So far, I have been pleased with the outcome with regard to my debt. Every time I have had a question or concern, I have been assisted with courtesy. It is a great stress relief to see these debts getting resolved - I could have never paid these credit cards off at the interest rates they were charging. Thanks National Debt Relief Team!

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    StaffProcess

    Reviewed June 14, 2017

    I am so satisfied with the excellent service that I have received from every single person I've talked to. I know this is a great program and I am so excited to be a part of it! Everyone has been so helpful in answering questions since this can be a scary situation to be in.

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    Customer Service

    Reviewed June 14, 2017

    Did what they said. The only complaint that I would have is that I called several months ago to change the automatic withdrawal from my account to Monday instead of Friday to save on overdraft charges and that has not happened yet, other than that I feel that they truly are trying to help people break the chains of debt.

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    Process

    Reviewed June 14, 2017

    My accounts are all being settled and I'm happy with the service I have received. I did receive an offer from one of my creditors that NDR did not accept which I was a bit unhappy about. However the process is going faster than I had anticipated. My credit score plunged at first but now that some accounts have been paid off, it is going back up.

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    Staff

    Reviewed June 14, 2017

    Relieved. At a frantic time and a medical emergency National Debt brought me peace and has greatly encouraged me to be a very careful spender. I am truly a different person much to the relief of my family. My stress levels are much improved. Thank you National Debt. You are like a guardian angel.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    Got the pamphlet in the mail. A lot of information. Helpful with responses to creditors. Needed help in dealing with them without being rude or critical of them. They are only doing their jobs. My health hasn't been good and worrying about bills has put an added burden on us. National Debt Relief has truly helped.

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    Reviewed June 14, 2017

    So far it has been ok but the issue I have is that I am not sure which bills have been paid off and which ones are still in the works. Can't tell if you have made a deal with all of my creditors or if we still have more to go. All of the names that are on the statement are not the original name of the creditor so I am not sure what bill they go to.

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    Reviewed June 14, 2017

    I signed up with NDR about 5 months ago. They have settled half of my debt. I am pleased with rapid attention and efforts they have taken to settle my accounts. The best part is that I no longer have annoying collections agencies calling and harassing me anymore.

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    Becky increased rating by 2 stars.
    Customer ServicePriceTransparency
    After a positive interaction with National Debt Relief, Becky increased their star rating on Nov. 16, 2017.

    Updated review: Nov. 16, 2017

    I am very pleased with the compromises National Debt has been able to get for me. I am thankful that, little by little, my debt has been going down. Thank you so much - you are taking a big burden off my shoulders.

    Original Review: June 14, 2017

    I have only had one credit card settled. I keep seeing late fees and service charges piling up on the cards. I have been with the service for about 5 months. NO communication about what you are doing. I just keep seeing fees being paid for nothing.

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    Reviewed June 14, 2017

    I am being hounded by creditors who have NOT been notified. I was told that you didn't do that. Initially I was told that, in fact, was WHAT YOU DID. I contacted one who said they hadn't heard anything from you. You contacted two creditors, got them to lower the debt and they are getting paid. Everyone else is being ignored. This is NOT what I expected. I am considering ending this relationship.

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    Reviewed June 14, 2017

    I signed up in January 2017 and so far it appears that 3 accounts have been settled, one I have received confirmation. It is a waiting game and nerve-racking and does require you to tank your credit but I don't have any complaints and don't regret it. Fingers crossed that all accounts get settled because I am nervously waiting on the most important two (student loans) to settle. Hate that I'm in this predicament but lesson learned, don't take on more than you can handle.

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    Process

    Reviewed June 14, 2017

    After making a few bad credit decisions, and then losing a high paying job, I found myself struggling to make ends meet. I enrolled in National Debt Relief less than 6 months ago, and they've already negotiated two of my accounts a reduction of 50-75%. I'm highly impressed and would recommend this program to anyone struggling to get by, who isn't able to file bankruptcy.

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    Reviewed June 14, 2017

    Erik ** made me feel calm and stress-free throughout the entire application process. I am sure I am not the first to say that this is a low and embarrassing situation to be in. Erik took all of those feelings away and made me feel confident that I was in good hands.

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    Customer ServiceTransparency

    Reviewed June 14, 2017

    So far I've had a pleasant experience with National Debt Relief. They keep excellent communication and they're keeping their promise on how long it would take me to be debt free. Ever since we started they made it a point to help me never fall into debt again and I'm grateful for their help.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    When I signed up for this program I thought I was making a good decision. The customer service staff has been good. BUT one complaint. I sent an email in on the 8th. Yesterday I sent a follow up because I had not got a response. As of this morning ONE WEEK later I still have no response. Not good. Thinking about canceling this program.

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    Staff

    Reviewed June 14, 2017

    We had a good experience with National Debt. We felt they listened and helped us during our time of need. We are at the end and thankful to be done! Thank you for being available - all your agents were great! We would recommend them to a friend!

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    Staff

    Reviewed June 14, 2017

    Everyone seems to be very helpful and professional. My questions and concerns have been answered in a timely manner. The young man that help me set everything up was extremely professional. Hope this helps me get my credit worthiness back.

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    Reviewed June 14, 2017

    I found this website on Google and it was pretty amazing that there are help out there that can guide you to financial freedom so well. See we just have to be patient and see how things will fall through. Thank you National Debt Relief. I really appreciate you guys for helping go through my hardship.

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    Reviewed June 14, 2017

    Just want to say thanks and I'm very pleased with National Debt Services. I can breath again knowing my Credit being taking care of by the best. And the customer services is also excellent and patience to see that all you question and concerns are answered.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    The process was very smooth, the staff--specifically Safia **--is fantastic! She worked with me online as I was unable to do it over the phone at the time, then Nicholas did my Welcome Call and was also very helpful in explaining the details and correcting 1 minor change. Overall the experience has been great and I look forward to continued success with your company!

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    Customer Service

    Reviewed June 14, 2017

    Awesome customer service. Give me update information on my account and advice what is better for me and what is my current position in regards to all my credits. I would recommend to a friend and family member. Every email or phone call I received to creditor they are the one handle it in a professional way.

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    Customer Service

    Reviewed June 14, 2017

    I went from good credit with a large amount of debt to bad credit with the same amount of debt. But now I have debtors calling me non-stop. None have been contacted that I know of and my home, cell and work phones are being called all of the time with debtors wanting to know when I can make a payment. This was a bad idea.

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    StaffProcess

    Reviewed June 14, 2017

    I was quite relieved after speaking to NDR about my overwhelming debt. Due to a reduction in pay I was no longer to pay my bills on time and with late charges and fees my debt only grew larger. I clearly understand the steps to follow to ensure a successful outcome in this program. Everyone was very friendly and helpful.

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    Staff

    Reviewed June 14, 2017

    I have not had any problems with National Debt Relief so far. Representatives worked with me to consolidate my debt and negotiate settlements with all of my creditors in a timely manner. I recommend National Debt Relief if you are considering debt consolidation.

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    Reviewed June 14, 2017

    Overall it's been good, but I have been asked on a few different occasions to contribute additional funds to my account. They haven't been significant increases, but did mean I was paying more than I was quoted. In the end, I was still coming out significantly ahead had I paid the debt down without the program.

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    Reviewed June 14, 2017

    They helped me get out of debt and back on the road to rebuilding my credit in only 7 months. My overall savings on all my debts was more than 50%. I would recommend anyone who has fallen into serious credit card debt to give National Debt Relief a call.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    Overall very professional and work at resolving the issues quickly. From the start they have been very good about walking me through each step of the process. Access to customer service is easy and for the issue at hand they get the right people involved. Very satisfied with their services.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    Could not ask for better service. My advisor is always quick to respond when I have a question and always gives me the time and attention to answer questions properly and ensure I have a complete understanding of the process.

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    Reviewed June 14, 2017

    So far my experience has been great. I am anxious to pay my debt down, they are very helpful when setting up a payment plan for you that fits your income. I would recommend a friend. They also are available to talk whenever you have a question. I look forward to working with them to pay my debt.

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    StaffProcess

    Reviewed June 14, 2017

    All of the people I spoke with have been very nice and informed. One of my creditors tells me they won't work with your company, so that worries me. I don't understand what will happen in this case. The whole process was easy with the help I received.

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    Staff

    Reviewed June 14, 2017

    Working with National Debt Relief has been nothing but a pleasant experience. They assisted me in settling some pretty high debts and they are always timely when it came to settling my accounts. I started the program in October 2016 and I will be settling all my debts by July 2017. I would recommend anyone to sign up with National Debt Relief to assist them in settling their debts.

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    Customer Service

    Reviewed June 14, 2017

    I have not heard from anyone about paying the debt. It has been over 2 months. I may be hard to get a hold during the daytime, but please at least leave a message to return calls to give me an update.

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    Process

    Reviewed June 14, 2017

    Just enrolled in program, but everybody I talked to seems to care and wants to help me. Program sounds just like what I need at this time in my life to get back on track financially. Hopefully it all turns out okay like they say. I look forward to being debt free in a couple of years.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    So far I am very pleased with National Debt Relief. The enrollment process was easy. The Customer Service staff are friendly, patient when addressing my concerns, and are knowledgeable when describing the company's services. I have only been with the company for about 3 months and National Debt Relief has already started my first settlement offer and accepting the offer was just a quick click of a button. I would definitely recommend this company to a friend.

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    Process

    Reviewed June 14, 2017

    This program helped me a 100%. Every worker treat with attention and respect, these qualities are very hard to find anymore. I'm impress with their honesty. Like I wrote in the subject I'm really satisfied.

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    Price

    Reviewed June 14, 2017

    It really helps fix your financial situation - They were consistent in the fact that they are helping me have a better financial situation for years to come and a monthly rate that is reasonable, affordable and best of all no hidden fees to have to deal with or worry about. The use of an online payment is very easy to use and makes sure I don't miss payments.

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    Reviewed June 14, 2017

    National Debt Relief helped me to take care of my Debts that I cannot handle them. The organization made me become Debt Free, so I can move on for my life. Now, I can focus on what I need to do to better myself and my family. Thank you very much for the help, NDR.

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    Customer Service

    Reviewed June 14, 2017

    My dealings with National Debt Relief, so far, have been pretty decent. I always get a quick response whenever I reach out to them. I'm am still apprehensive about getting a settlement, and about the huge hit my credit score has taken. However, I am still holding out to see if this will benefit me and my financial situation.

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    Customer ServiceStaffTransparency

    Reviewed June 14, 2017

    Customer service is excellent. Very helpful and very understanding. They guided me and explained everything from A to Z and able to assisted me online for all the questions I need to know before I filled up my application. Trustworthy.

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    PriceStaff

    Reviewed June 14, 2017

    Great debt counseling and coaching on how to approach your debt crisis. I was so stressed and had no clue how to manage my mountain of credit card debts. Until I contacted NDR. They offered me a suitable alternative to pay off my debt which saved me from making minimum payments on my credit card and pay high interest.

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    Staff

    Reviewed June 14, 2017

    My experience has been good from the start. The only problem I had was figuring how return some of the personal papers but I worked that out. All the representatives I have dealt with have been very helpful and friendly.

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    Staff

    Reviewed June 14, 2017

    This agency has been very helpful in getting my debts reduced and payment arrangements agreed upon. They are very professional and courteous. I would recommend them to anyone. I give them a 5-star rating.

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    Staff

    Reviewed June 14, 2017

    Very satisfied with the service I received from Joshep **. He was with us every step of the way, took really good care of us! Would highly recommend it to others who are going through the same situation that we are. It nice knowing there is services like yours who truly care.

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    Price

    Reviewed June 14, 2017

    So far so good. No complaints. Hoping this is was good decision we made for our needs which we had no other choice due my husband's health problems and needs. It's been a long and hard expensive process which made it necessary for your services.

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    Transparency

    Reviewed June 14, 2017

    National Debt Relief was able to get one of my credit cards to sign off $10,000.00 on an $12,000.00 debt. As well as reduce my amount owed to all my other creditors. I did not have to do a thing. I received timely updates. And was able to finish my contract with almost $8.000.00 in escrow and was sent that 8K back very quickly. Thank you National Debt Relief.

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    ProcessTransparency

    Reviewed June 14, 2017

    I was walked through the whole process, any questions, concerns, and even fears were addressed. I never thought I would be in a position like this, but I am so relieved that there is a program that helps. Everything was explained in detail, what our (NDR) and my responsibilities were going to be. I was guided. I feel relieved for once in a very long time.

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    Process

    Reviewed June 14, 2017

    I have no complaints with their service. They are getting my accounts paid off as they told me at the beginning on what would happen during the process. I can't wait till everything is all done. Would like more contact though.

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    Staff

    Reviewed June 14, 2017

    Kishan ** worked very diligently and long to make sure that I had everything taken care of properly so we could get me approved for this program and start working towards the goal of getting our debt under control, credit in good shape by the end of our contract. He was very professional in how he handled every part of this procedure and himself too.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    Wish that they would have contacted all of my accounts and let them know I am enrolled. Still getting a ton of collection calls which suck. I know with time it will get better but the first few months suck. I am glad they were available to help us out. You need the security knowing with time you will be out of date.

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    Staff

    Reviewed June 14, 2017

    I have been delighted with my experience with National Debt Relief so far. When one needs help and you find a company which gives an easy precise solution and caring assistance on such a serious problem, relief does not begin to describe it.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    Very helpful to all people who wants to get out of debt fast. The customer service are very kind and willing to answer all your questions. It helps me change my life and start a new beginning. It cuts my debt in half and I'm very thankful to National Debt Relief for helping people like me who are in financial hardship in life.

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    Transparency

    Reviewed June 14, 2017

    Everything was explained to me very thoroughly and respectfully and I was treated with respect. It took a while for us to decide if this was the route we wanted to go and Christian answered all of our questions and gave us the time that we needed.

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    Staff

    Reviewed June 14, 2017

    You are really good at what you do!!! I have had two accounts settled in less than 6 months and you are already negotiating with the others. You don't forget that you are here to help. It feels wonderful to have your help and advice.

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    Frederick increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Frederick increased their star rating on March 28, 2018.

    Updated review: March 28, 2018

    National Debt Relief did a great job of resolving a debt issue with Qualstar Credit Union. We were sent a court summons and NDR went to work immediately and made resolution a first priority and we did not have to go to court to settle the matter. NDR has kept us abreast of all issues as they arrive and we are very satisfied with the results.

    Original Review: June 14, 2017

    The negotiation process that takes place with my creditors seems very mysterious. I think I understand it but why does it take so long? What are my chances of being sued and what is the track record of National Debt Relief in handling these type of actions?

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    Reviewed June 14, 2017

    The best and I am very happy that I did it. Good result. Just, trust them. I thought it is only a gimmick, but it is true, just wait and you will see a good result. Now, I am on the halfway to finish paying them.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    I just started a couple months ago so I can say the people are very friendly. Nothing has happened with my accounts yet. The salesmen and customer service employees are very knowledgeable when I call. But as far as settlements go I'm still waiting.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    We are just starting out with National Debt Relief but so far so good. The starting process was thorough and the customer service team helped get the ball rolling quickly, hopefully things will continue going well and we will be debt free soon.

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    Staff

    Reviewed June 14, 2017

    I received a call regarding that my NDR team had negotiated a settlement. The caller was very helpful and when she couldn't work something out she reached out to managers. Very patient, understanding and trustworthy knowing they are looking out for me.

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    Staff

    Reviewed June 14, 2017

    I am very pleased and grateful for the wonderful guidance, support, service and professional care I have received from your agency and team! I would not have made it financially without your care and listening voice concerning my financial inability to make it. Your team, concept and desire to help is more than I could ask for! Thank you all, tremendously!

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    Customer ServiceStaff

    Reviewed June 14, 2017

    National Debt Relief has exceptional customer service. Every time I call they make sure to go 110%. They answer my questions and if they don't know the answer they get me to the correct person who can help me. They are helping with my debt and for that I am very grateful. I feel like I can breathe better knowing that my debt will be gone in a couple of months vs having it hanging over my head for years.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    I wasn't sure if this was right for me but it's exactly what I needed. Everyone answer all my questions and were very nice. And when I needed to talk to someone about a problem they helped me through it. I'm very pleased with the service. Thank you.

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    Customer ServiceStaff

    Reviewed June 14, 2017

    So far NDR has resolved two of my several debts. I have not had harassing calls from my creditors and it had allowed me less stress while trying to overcome what felt hopeless. Every call I have had with agents was courteous and helpful. When short on time the email confirmations for offered agreements has been great. I can also monitor my account and I see when and where my money is at all times. So far a great experience!

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    Online & AppStaffProcess

    Reviewed June 14, 2017

    Staff is very friendly and helpful. Keep me informed always. Not pushy or demeaning. Treat me very professionally and with respect. Website is also very helpful with keeping track of my account activity. Program has made a difficult situation much easier and faster.

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    Customer Service

    Reviewed June 14, 2017

    I have been a customer for 1 year and a half. So far I have settled 2 accounts. I have two remaining. I truly appreciate the customer service. All my questions and concerns are promptly answered. I am very pleased thus far with National Debt Relief. I would highly recommended to anyone who is looking to be debt free.

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    Reviewed June 14, 2017

    You were fast on getting our debts resolved after we had some cash in our account. Thank you for your help. We are so lucky to have found you so we could get out of debt in three years or less. We are so thankful because our credit scores are going to be going up after we pay off these debts.

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    Customer ServiceProcess

    Reviewed June 14, 2017

    I just started hoping all goes well. I read a lot of good things about this program and I hope it goes smooth with me. Customer service is amazing and beyond point. They care for you and take care of everything so fast. They tell you detail by detail how the entire program works.

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    Reviewed June 14, 2017

    I would definitely recommend National Debt Relief to my friends. The company has been so helpful in giving us the opportunity to start over but also pay our debtors at a negotiated amount. We like paying cash only which keeps us living within our means.

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    Customer Service

    Reviewed June 14, 2017

    They took away the fear I had when the phone rang or when I opened my bills. Helped me get my head above water. Helped me get back my life back. I'm thankful for National Debt Relief for helping me get out of debt. They come highly recommended from the Better Business Bureau.

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    Reviewed June 14, 2017

    I get easily confused and am not too knowledgeable on the computer but I do my best trying to keep up with National Debt Relief and to understand how it works. I am a young 82-year old so I'm a little slow but am trying. Thank you for your company.

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    Customer ServiceStaffProcess

    Reviewed June 14, 2017

    Very Professional. I have had a great experience with National Debt Relief. They have been very efficient in handling my situation. They kept me informed through the whole process. I reached them every time I called without having to leave messages. I am nearing completion of my program after two years and highly recommend National Debt Relief if you need help with your debt problems.

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    Reviewed June 14, 2017

    I have been working with them since October. Ever since they started negotiating with my credit cards they have keep me updated with any change any proposal they are working at. I am really happy with the results. They will always keep you update with everything that is going on with your account???

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    Transparency

    Reviewed June 14, 2017

    Took the plunge on debt relief to proactively avoid financial disaster. National Debt Relief is making the process clear & concise. Only a couple months in but so far, so good. Quick & easy start, with a painless payment plan that's taken a load off my mind.

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    Staff

    Reviewed June 14, 2017

    I feel that National Debt has done a great job resolving my debt but, I feel that I have been over charged for their services. Charging a percentage of the entire debt is wrong. Clients should only be charged a percentage of the debt that is written off therefore, giving National debt Relief more of an incentive to negotiate and get creditors to write off more of the debt. I chose National Debt Relief because I needed help and I feel overcharging client is taking advantage of people whose only other choice is to file bankrupt.

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    Customer Service

    Reviewed June 14, 2017

    My experience with National was great! I felt supported and the customer service was wonderful. They also made everything so easy for me so that all I needed to do was make my monthly payments and they took care of all the rest! I'm extremely pleased with the outcome and could not have accomplished it on my own.

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    Reviewed June 14, 2017

    I am so happy with your service. Been in the program for 1 1/2 years. You have almost 2/3rds of my debt paid off. Never had any problems. I would for sure recommend. Thank you. I am sure glad I didn't file bankruptcy.

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    Process

    Reviewed June 14, 2017

    My credit score was under 400 I believe when I started a year ago in May. Now it's 500 last I checked. I appreciate all that has been done for me. Keep going. Just wished the program moved faster. I have more debt I want to eliminate! I'm anxious to have my debt back at a manageable level.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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