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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 277 Reviews 54835 - 55035
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Great service and great communication. They kept me update on what is happening with my accounts. They work within my budget. Easy to talk with a service representative. Very good service. I cannot be more please with their services. I haven't receive any more call from my creditors once I talk to one of my agents.

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    Hennifer increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Hennifer increased their star rating on May 9, 2018.

    Updated review: May 9, 2018

    Experience was informative, professional and open to questions for clarity. Excellent reporting and follow through. Will look forward to my next call on the next negotiations yet to reach an agreement.

    Original Review: June 20, 2017

    I would like to hear from a representative occasionally instead of finding reassurance that I am still on the right track by reviewing original paperwork for assurance after receiving a demanding and menacing call from a creditor. Verbal support is needed and would be appreciated.

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    Staff

    Reviewed June 20, 2017

    So far what I can tell regarding my experience with National Debt Relief is excellent. I check my credit scores often, and I can see the results and improvements. To me they are doing a great job for me. I have no complaints. And I know they are working hard for me. Thanks.

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    Reviewed June 20, 2017

    Everything has been great so far. I would definitely recommend to anyone that is needed help with debt. The experience has been phenomenal. If you're looking for help with unresolved issues, these are the guys you want on your side. Check these guys out.

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    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has really been a huge help in assisting me to reduce my debt load. Now my remaining bills are much more manageable. My stress level has lowered and I can breathe a sigh of relief. Thank you NDR!

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    Madison increased rating by 2 stars.
    ProcessTransparency
    After a positive interaction with National Debt Relief, Madison increased their star rating on Aug. 1, 2017.

    Updated review: Aug. 1, 2017

    I honestly do not know where I would be without National Debt Relief! I got an amazing deals with my creditors who were nickel and diming me to death. I was drowning under water before I started this program. Thank you so much!

    Original Review: June 20, 2017

    It would be nice if they communicated more with me to let me know what is going on and what they are doing. The program itself is fantastic but the lack of information makes me worry more than I think I should.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Working with NDR has been easy. Their customer service is great! I've only signed up a few months ago. They have already helped me resolve a couple of my debts so far. It's embarrassing to have to seek out this kind of help, but at NDR I didn't feel judged. Thank you.

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    Process

    Reviewed June 20, 2017

    The enrollment into this program was super easy and all of my questions were answered before I signed anything! I am always informed right away when changes are made to my account and nothing is done without my approval. I am very glad I went with this company and am excited to be debt free soon!

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    Reviewed June 20, 2017

    The bad situation was the irresponsibility of my credit use. The happy ending is that through National Debt Relief work all my creditors have been paid through the settlement process at about fifty cents on the dollar. It did take longer than I thought it was going to take but not bad.

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    Staff

    Reviewed June 20, 2017

    When I was referred to a different department by my rep., the department he referred me to told me that there was nothing they can do with what I was inquiring about and that they wouldn't even lift a finger until they had a certain percentage of the money in the account. In the meantime, they were going to allow for the CC companies start the process of suing instead of calling them and trying to negotiate or at the very least let them know that it is their intention to do so.

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    Price

    Reviewed June 20, 2017

    I am glad that I made contact with the National Debt Relief. I have called my creditors to work with me on lowering my interest rate but, they wouldn't. With National Debt Relief, I am able to work on the rest of my bills without stressing. Thank you.

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    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has helped clean up my debt and made it easier to pay it off. So far I have got one credit card paid off in a short time being with them thanks to their help and through monthly payments. I'm looking forward to being debt free in a few years and it's all thanks to them.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    My representative, David, was very helpful and courteous. He walked me through the entire process carefully and thoroughly so that I understand everything completely. Granted, I am just getting started so we shall see how things go, but So far I am very impressed.

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    Customer Service

    Reviewed June 20, 2017

    I am in a lot of debt and from the first phone call a weight just lifts off your shoulders knowing that there is help. With this help there is no bankruptcy court to even consider. I still have a ways to go but I know that there is a company helping me. They respond to calls and emails quickly so your worries are short lived. National Debt Relief is great.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    National Debt Relief has great and awesome support representatives. Options for this program for my situation. They helped stopped the phone calls and letters from all the companies. I would recommend this company to anyone and wished I called them sooner.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I am most satisfied with the customer relations in my initial sign on with NDR. I am fully expecting complete satisfaction to be out of debt within the four-year agreement. Great response from any and all communication thus far. I appreciate the kind and supportive responses to all of my questions. Enduring CREDITOR attempts to call can be accomplished by referring them to NDR and screening and blocking calls.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    My name is Margarita ** and have had the fortunate opportunity to work with Marvo **. I wanted to express my heartfelt appreciation and gratitude for his extraordinary work and commitment to assisting me in one of the most lowest and stressful times in my life. His expertise, knowledge, and professionalism were clearly exceptional and I would highly recommend him to my peers, friends, and associates should they find themselves in financial crises. Mr. ** was highly responsive and prompt in his communication with me throughout the enrollment process. He kept me apprised of every step in the way and clearly identified what I needed to provide to complete the application process.

    Moreover, he was able to get my approval complete in a matter of a few days. Lastly, I want to recognize Mr. ** for his patience, compassion, and empathy towards his clients; I feel so blessed to have worked with him. I am convinced that all your future clients will also be favorably impressed with the caliber of his dedication and remarkable customer service skills.

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    Process

    Reviewed June 20, 2017

    Before I found this program I was having a hard time trying to pay off my bills and make a living. When I found this program it was like a huge relief. I was able to breath again and take care of my family.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Very helpful and knowledgeable. Answered all questions I had. Patient in receiving information. Great communication skills from initial person I talked with, Michael I believe was his name. I will recommend National Debt Relief to a friend wanting to consolidate finances.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Contact with the team great. Always there with little wait. Greeted by friendly customer service and always answered my questions. So far I'm on track with plan and we are almost finished with a year left. Only down fall is hit to credit report but it is expected. It would be nice if team would go into more detail about the credit end of it all.

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    Verified purchase

    Reviewed June 20, 2017

    I recently relocated to Ohio with my husband's employment. I have been a client of National Debt Relief and have just about halfway completed the program. I am checking my e-mail for a form to be signed and faxed back to National Debt Relief regarding another bank account that will be providing the service for this account. Thank you.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    They are very friendly and helpful. They answered all my questions and also responded very quickly to me during the application and decision process. I would most definitely highly recommend to a friend so far. I had many questions and everyone was very polite and patient with me.

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    Staff

    Reviewed June 20, 2017

    Everyone was very nice when collecting information. It was very difficult to make this decision and they made me feel more comfortable. I look forward to the time there is settlement reached and I will be able to see a end to this debt.

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    Staff

    Reviewed June 20, 2017

    They are working with the creditors and am very happy with results. Even handled some of the lawyers who were harassing me. Love National Debt Relief. They work with what you can afford and logging into the portal is very easy to use.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    I have had a very positive experience with National Debt Relief. I found myself overwhelmed by my credit card debt situation, I was extremely stressed and didn't know how to move forward on resolving it all on my own. They were very communicative when an account was being resolved. Also, I really appreciated their new client portal. There were definitely long periods of silence while they were working on negotiations or just waiting for my funds to reach a level that would allow them to negotiate, but that never bothered me and they were very responsive when I did call/email to find out if there were any updates. Overall, a very successful program for me, and I would recommend this for anyone overwhelmed by their debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    This company is very professional at what they are doing. Very pleased so far with everything. I am glad I joined to the program and will recommend this to friends and family. Customer service takes the time to explain every step of the program and also progress with program. I am very pleased with everything.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Deciding to choose National Debt Relief was definitely the right choice for me. Every person I talked on the phone with was very clear and helpful. They helped me achieve the best plan that fit my needs. I feel like I'm on the best possible path to become debt free.

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    Staff

    Reviewed June 20, 2017

    I've been enrolled in the National Debt Relief program for a year and a half. From the day of enrollment to the present, I have been impressed with the level of knowledge, caring, and quality of service I have been given. Thank you!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Their customer agent were very friendly and helpful. She took the time to answer all my questions and making sure that I understood them. The waiting time to reach an agent is quick as well. I would recommend this program to anyone who are trying to get their debt settled.

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    Customer Service

    Reviewed June 20, 2017

    Very quick to respond to emails and when calling them. I would recommend them. I have been with them since February and they just settled with one of my cards. They got in touch with my creditors and I don't have to deal with them anymore.

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    Staff

    Reviewed June 20, 2017

    They have helped me take down my debt and have been very helpful when I have had any questions. I recommend National Debt Relief 100% to help anyone get out of debt. They are very knowledgeable at what to do with deep debt and offer a great plan to get out of debt.

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    Transparency

    Reviewed June 20, 2017

    I am presenting satisfy with the job NDR is doing to resolve my credit situation. It has not been that long since enrolling and I'm trying to be patient with the process. I understand that it took time to accumulate my debt. I just wish for more updates on the progress.

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    Customer ServicePriceProcess

    Reviewed June 20, 2017

    When I needed to get out of debt they were there. This company put me on a program that would allow me to do what it takes for it to work, and they work with you in order for you to accomplish your goals. In the goals that they have set for you it also allowed me to be disciplined in my own finances. When my back was against the wall they were there, any time that you needed anything or have any questions they always responded immediately. I didn't think I would be able to pay for a car dealership and or high price over price vacuum cleaner and they negotiated the deal. Thank you National Debt Relief.

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    Process

    Reviewed June 20, 2017

    Process was easy to get started. We've been enrolled a little over a month and a half. No debts have been settled as of yet but we are hoping the next month or so we will start seeing some relief... No quick fix but in the long run trying to avoid bankruptcy.

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    Customer ServiceTransparency

    Reviewed June 20, 2017

    All I can say is that I'm glad I finally made the call. Just getting set up, everything seems straightforward. Most things were explained to me two or three times. Very good experience so far. Hope the rest of it goes as smoothly. If you're sitting on the fence, make the call. You'll feel better.

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    Staff

    Reviewed June 20, 2017

    We have enjoyed this service. We felt we were at the end of our rope. They helped us organize our lives again. We can be sure that we have a future debt free. A great service. I recommend this service to anyone that has gotten behind on their bills for whatever the reason. Ours was medical bills.

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    Customer Service

    Reviewed June 20, 2017

    They did everything they said they could. Answered every question that I had quickly and professionally. I am now debt free. I would highly recommend National Debt Relief to anyone struggling to pay their debt. I researched other similar companies and found National Debt Relief to be highest ranked with the best customer satisfaction.

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    Customer Service

    Reviewed June 20, 2017

    I am still waiting to settle last credit card debt. They were all supposed to be paid by now, don't know yet when the last one will be paid. Have not heard from N.D.R. in months? So I will just give only 2 stars for now and will change to 5 when they get the last one settled.

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    Staff

    Reviewed June 20, 2017

    National Debt Relief has resolved 2 out of 3 of my credit cards that were out of control. I know they will resolve the third one and are working on it. They were a big help getting the creditors off my back.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The staff at National Debt Relief offer excellent customer service. They are very helpful and offer the help that's needed. They are also very responsive and ensure that I am comfortable with any deal made. In addition, they are thorough and keep me informed and updated on any changes in my account.

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    StaffTransparency

    Reviewed June 20, 2017

    When I came to National Debt Relief I was pretty much in a bad place financially. Thanks to everyone that helped me, I can now breath a little easier knowing that everything is taken care of. Everything was explained to me in great detail so I fully understood how I was being helped and what to expect along the way.

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    PriceStaff

    Reviewed June 20, 2017

    They were very professional and helpful in the initial consultation. Payments have been made affordable for me. I'm still waiting to hear back concerning my first settlement, it has been 3 1/2 months as of now. Definitely a better route to take than bankruptcy.

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    Staff

    Reviewed June 20, 2017

    They are very respectful when dealing with their clients. They show gratitude for them to help us. I have been dealing with them now for almost 1 year and have paid off one creditor and on the verge of paying off the second. I know they will help me to be debt free within my time of 3 years, I'm very confident in their ability in helping me.

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    StaffProcess

    Reviewed June 20, 2017

    I had numerous creditors and organizations that I needed debt relief from. The people at NDR made sure I understood every step of the process and helped me through it all. I have only been on the program for a few months, but I look forward to many of my debts being settled in the near future.

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    Staff

    Reviewed June 20, 2017

    The staff is very user friendly. It was painless and I don't have to stress about my finances anymore! My debt had got out of control. It is now manageable because of National Debt Relief. I also referred my daughter and she is in the program too. Thank you NDR.

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    ProcessTransparency

    Reviewed June 20, 2017

    When I started the process I was scared to death. After talking to the professionals and explaining my situation I was put at ease. Completely comfortable and now on the correct track. Every part of the program was explained in depth. I highly recommend this company to anyone.

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    Reviewed June 20, 2017

    I am very grateful to have come across National Debt Relief to help reduce our debt. I had credit card debt, and hospital bills. I know I wouldn't have been able to continue making the minimum payments on my cards and continued getting hit with fees from them also. I would recommend this method of debt management for those who may not have many other options other than bankruptcy.

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    Reviewed June 20, 2017

    I'm excited to be working with NDR to pay off my credit card debt as a result from owning a business & living in NY. I'm looking forward to being out of this debt a lot sooner than I would've been had I tried to continue paying off directly through the companies themselves.

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    Transparency

    Reviewed June 20, 2017

    They are always working with us when we are in a financial bind and keep us up to date on how our account is looking. Plus having the ability to log in to our account to see how things are progressing is great. I am able to look at our account anytime and anywhere I need to. The only drawback is that our credit score isn't going anywhere and my husband and I are trying to figure out how to improve our credit so we can buy a home.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Everyone I've talked to has been absolutely amazing! The customer service is top notch and I never dread having to call because I know I'll be taken care of. Thank you! I don't know what I would have done without National Debt Relief!

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    Customer ServiceTransparency

    Reviewed June 20, 2017

    National Debt Relief is an outstanding company. Customer service is great. They explained everything in details, and answered all my questions. They surpass my expectation. I would/will recommend National Debt Relief to anyone with my problem, which is drowning in debt, and my income is less than my expenses.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    The process was very easy from the initial phone call to the last welcome call. Everything was explained in a great detail and made sure I had no questions. Everyone I have talked to was very professional and not judging. Knowing I have made a decision to get out of debt and the process is not easy I feel at ease with the knowledge I have help whenever I need it.

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    Customer Service

    Reviewed June 20, 2017

    I am unable to get any response from customer service. They keep running me around. Tell me that this going to happen, that's going to happen and nothing's going to happen. Been enrolled year and creditors are calling and writing me to request a payoff and I'm sending to them and they're not replying to me.

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    Reviewed June 20, 2017

    Difficult to make changes to account without calling to talk to. It would be far easier for your clients to makes changes to payments dates, change phone numbers, and actively participate in their own program if you enabled them to do so on your website.

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    Staff

    Reviewed June 20, 2017

    They tend to sell more than they offer. Almost two months with them and they've yet to contact my collectors. Meanwhile, I've been handling the collection calls from my personal loans. I was told that my two collectors would be willing to settle fairly soon since I've already paid off my debt and now solely paying on interest. However, I'm still dealing with them and NDR continues to tell me to be patient. Not sure this is money well spent.

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    Customer Service

    Reviewed June 20, 2017

    Customer service is always very helpful. They contact me whenever I fax documents to let me know received them. I haven't been in the program more than 6 months and they have already settled one of my cards. I would recommend them to anyone who is having problems.

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    Process

    Reviewed June 20, 2017

    I enrolled in the program at the end of March 2017 and I am still waiting to hear from National Debt Relief about settling my accounts. Once my accounts begin to settle, I will submit another review about my experience.

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    Reviewed June 20, 2017

    It was a hard choice to decide to go into debt negotiations. However, NDR made it easy and really helped guide an informed decision on what the best route was. Initially it was going to take 3 years to reduce our $20,000 debt but due to some really great offers they were able to get us, it's only going to take 2 years. Happy with the service and recommended to a friend who has also had a positive experience.

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    Online & App

    Reviewed June 20, 2017

    I have been very impressed with their website design, the way they had me fill out forms and sign documents electronically and all the ins and outs of the process. I have only been using their service for about 4 months and already have 2 accounts closed, with a savings of over $1500 of what I owed.

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    Process

    Reviewed June 20, 2017

    I feel the process did what it said but it is extremely long and on a few cards I felt that a better deal could of been made. Overall the program does pay off debt if you are ok with a bad credit score.

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    StaffProcess

    Reviewed June 20, 2017

    National Debt Relief is at the top of the list in their business, they are second to none. They are excellent at explaining the whole process from start to beginning and have no problem assisting you with any further questions that you may have at any given time. Their staff is very helpful and knowledgeable.

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    StaffTransparency

    Reviewed June 20, 2017

    Every staff member of National Debt Relief that I had contact with was extremely understanding, helpful and explained everything to me so that I understood. This is a scary step for me to make but they've all made it quick, easy and smooth.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Customer service is friendly and they have worked hard to help me deal with my debt. They have worked with my creditors to settle my debts and contact me regularly to check in and verify that my situation has not changed.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    We have only been in the program since January 2017 but they have settled two accounts and saved us more than half of the owed amount. NDR's Customer Service is excellent and I can't thank NDR enough for the sense of relief that they have provided.

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    Reviewed June 20, 2017

    Everything is fine. I just wish a clearer account process was possible. I have no idea how much is settled with capital. Please advise at earliest possible convenience. Other than that I am completely satisfied with the effort to reduce my credit card debt.

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    Customer Service

    Reviewed June 20, 2017

    Excellent customer service. They really do try to help you and I feel that they helped me get back on track financially. I have a little further to go, but I have a positive outlook because of their help. Thank you.

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    Staff

    Reviewed June 20, 2017

    The team at National Debt Relief made getting out of debt much smoother and faster than I thought could happen. I was very hesitant at first but followed what they told me to do and it worked! Thank you!!! The only thing I regret is not doing it sooner.

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    StaffProcess

    Reviewed June 20, 2017

    After reading the literature on National Debt Relief Services, I thought that it was the right company to help me with my debt problem. Jonathan **, the representative I dealt with, is an excellent in explaining how the program works and making sure that you understand everything. He is very thorough and patient. I had heard of National Debt Relief from a friend who had enrolled in the program a few years ago. He recommended the plan to me.

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    Staff

    Reviewed June 20, 2017

    When I first contacted National Debt Relief, I was nervous and didn't know what to expect. I just knew I needed a solution to help me get out of the debt I was drowning in. All of the staff at National Debt Relief have been extremely friendly, helpful and knowledgeable about the program they offer. I really feel at ease contacting them with any questions or concerns I may have. I am just short of a year in the program and, so far, they have settled with 2 out of 3 of my creditors. I couldn't be happier. I would definitely recommend National Debt Relief to anyone who feels overwhelmed with debt and is looking for a fast and efficient solution.

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    Reviewed June 20, 2017

    National Debt Relief has been great!! Getting set up with them was quick and painless. They are very good at keeping you updated with your account and the online portal is so helpful. I would definitely recommend them to anyone with debt issues!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I have always had very pleasant and helpful interactions with customer service. All my questions and concerns were answered and dealt with promptly and I would recommend this service to anyone that is need of the help. Thanks again for your assistance!

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    Staff

    Reviewed June 20, 2017

    I have been with National Debt Relief for only slightly more than 3 months so far and they are already in the process of closing on one of my accounts. If this keeps up I'll be thoroughly impressed with this organization!

    Updated on (08/27/2017): These folks are truly fantastic! I've only been signed up for about 6 months and they've already resolved 2 out of 4 debts I enrolled with them, and both for a small fraction of what I would've paid. Highly recommend this organization if you're struggling to get back on the right path and out from under a ton of debt.

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    Reviewed June 20, 2017

    I am so glad that I found "National Debt Relief". The name alone says it for me!! My bills are being paid as they said they would. I am so relieved I don't have people calling me every day (asking me for money). "National" has almost made me forget I still owe these companies. O!! What a relief it is.

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    Staff

    Reviewed June 20, 2017

    I am proud to say that National Debt Relief helped me so much in getting myself back on track financially. They are efficient and helpful. Always willing to accommodate and help me in any way possible. I recommend their services and thank them for a great job in getting me back on my feet!

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    Happy with the program but communication not as frequent or consistent as expected. Would like to have updates on what is being done. Still having to deal with harassing phone calls from creditors even though we've explained we are in the program. We are trusting the process and hope it all will make sense in the end.

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    Staff

    Reviewed June 20, 2017

    Fantastic, friendly service. Thank you, Natosha **! Natosha did a great job of providing me with all of the necessary information as I begin a journey into financial freedom. I am excited to be able to make my payments and also pay down my debt once and for all. I would highly recommend National Debt Relief!

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    Customer Service

    Reviewed June 20, 2017

    Wow.. They really helped me with my debts. I initially was kept updated on my debt account and was notified of any changes. Since they went to the customer self-check website I rarely heard from them (some of us do not have a computer system readily available). I much prefer the phone calls and emails. All in all, my experience with them has been great and I would definitely recommend them. Thanks N.D.R. for helping me out.

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    Reviewed June 20, 2017

    It is much too early to give you a proper rating. I just started this program a couple of months ago and have had no contact with you since my initial start-up. I will gladly give you a better rating in a few more months when I see something positive happening.

    Updated on 10/19/17: The staff at National Debt Relief are excellent. They are courteous, friendly and professional. They are compassionate towards your financial misfortune and strive to help you. I recommend National Debt Relief to anyone who is struggling with debt and has run out of options.

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    Customer ServicePrice

    Reviewed June 20, 2017

    Deposited over 4K into my account, which they charge $10/month for. Just over 1k to creditors, over 3k to NDR. They will make settlements and offer creditors very low first payment, so they can then collect their fee (21%). Called me numerous times a day asking for more money, although I deposited plenty of money to make creditor payments, they had taken all their fees first so there wasn't enough left. Proving, beyond shadow of a doubt, that they are not in this to help the customer, but just another greedy organization. Oh and that 100% back guarantee? False, that's only if you have money in your account do you get any back. They keep every cent of the fees they take even though nothing with any creditor is "settled." Salesman on the phone completely glosses over this fact during initial phone call and you are rushed through paperwork to get started.

    Still have almost same debt, still dealt with harassing phone calls (from creditors and NDR) and lost about 3k, which we all know is precious or we wouldn't be in this situation to begin with. Working my ** off to feed my family and get out of debt the right way after being laid off. NDR flat out stole 3k from me and harassed me more than the creditors. Refuses to refund a dime and drained me account! Do not do it; save and settle on your own, it's the same EXACT thing!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I am 100% completely satisfied with my experience. Customer service was excellent at assisting me with my needs and also very professional. Very informative on information to assist me with my decision on what would work best for me is settling my debt.

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    Staff

    Reviewed June 20, 2017

    Within the first five months, one of my accounts was paid in full! They did exactly as they promised. I look forward to seeing what they can do with my remaining accounts as well. They've also been very professional and polite in all of the times I have conversed with them. They're really helpful.

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    Customer Service

    Reviewed June 20, 2017

    Working very well. No issues, phone calls have stopped. I feel comfortable knowing debt is getting paid. I like the fact I can keep up my account and see what has been going on and a phone call with new updates is done.

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    Staff

    Reviewed June 20, 2017

    Everyone I have talked to has been very professional and helpful. It was easy to set up and the monthly payment process has been very easy even when I completely forgot to move money over to the account and there was nothing for them to debit.

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    Reviewed June 20, 2017

    Going through something this stressful is very hard to do by yourself. National Debt Relief really is a relief, they help you all the way from the very start. I would definitely recommend anyone to let National Debt Relief help with their debts. No doubts about it.

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    Reviewed June 20, 2017

    We have only been in the program for a few months right now. I'm unsure what the next move might be. I haven't been contacted by anyone since I joined. I'm waiting to hear from someone to see what my next move may be. I can't give it a 5 cause I feel like I am out here by myself...

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    Reviewed June 20, 2017

    In less than one year working with NDR, my debt has been diminished by nearly one-third. They communicate quickly to questions and provide helpful advice and negotiations. I am confident in their ability to relieve the remainder of my debt well within the time they projected in our initial discussion.

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    Reviewed June 20, 2017

    We have only been working with NDR for about 2 months. They're in negotiations with one of our lenders already. We're happy with the way things are going as of now. Wish I had more time and experience to write more. At the moment we're hopeful that NDR will help our situation with all of our lenders. Time will tell.

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    Transparency

    Reviewed June 20, 2017

    National Debt Relief is the best! Very patient and thorough but does not over talk or over explain things. Being in debt is already stressful so you really don't need anymore to deal with and National Debt alleviates a lot of problems.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    National Debt Relief has been great at assisting us getting enrolled and understanding the process. They've been quick to respond to questions and totally professional throughout the entire process. Client services did a great job explaining everything and very thorough in reviewing all the paperwork. We're entirely happy with them and looking forward to getting out of debt with their assistance.

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    StaffProcess

    Reviewed June 20, 2017

    I just started in this process and All good so far. No problems. They're handling my situation very kindly. I have no complaints or problems so far. They know what they are doing and I feel comfortable at this point. I do recommend this for anyone is very helpful. Thanks.

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    Richard increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Richard increased their star rating on Sept. 1, 2017.

    Updated review: Sept. 1, 2017

    I was scared. Drowning in debt. Made the call. Today they settled a 4900.00 account for 1700.00. I. AM. SO. HAPPY FOR THIS SERVICE!!! I had great credit but too much. I knew I needed help. Trust in this SERVICE. I had been praying and out of the blue God is relieving my debts. Don't hesitate. It works. Best of all are the staff involved. They are my blessing. Thank you Debt Relief!!!! Just thank you... amazing SERVICE.

    Original Review: June 20, 2017

    The service staff are very friendly. I discovered that each deposit costs 10.00 so avoid bi-weekly. If you pay extra each month remember that. I'll see how it goes. I have faith. Good luck out there!

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    Reviewed June 20, 2017

    Debt relief is going good so far, I hope my debt will be resolved soon and my credit score will be back to excellent score. My experience so far has been good. Keep up the good work that you are doing.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    Very knowledgeable and helpful through the process so far. Always answers my questions and if I have more they answered those as well with easy to understand explanations. Very easy to work with and since they have done this for so many they know how to make it less stressful for you.

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    Reviewed June 20, 2017

    Credit card companies, Chase, Discover, Wells Fargo, and Cabela's Visa refuse to follow my instructions to contact National Debt Relief because they say that they don't deal with relief companies! If there's some solution that you can administer to correct this problem I would appreciate it!

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    Staff

    Reviewed June 20, 2017

    Excellent service. Settled two accounts and already saved app. $33000.Thank you for helping at a time when I needed you most. I would recommend National Debt to anyone with credit card debt. All staff are very helpful any time there is a question that arises.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Just a suggestion but I would like to see a monthly email or phone call from an agent not a recording, an actual person on the status on my debt relief process. But all in all the time I spoke with an agent the experience was pleasant and thank you for working with me.

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    Darlene increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Darlene increased their star rating on Dec. 28, 2017.

    Updated review: Dec. 28, 2017

    It's always a pleasant experience when I get the call that a creditor has settle the debt. I've been in the program longer than expected but hopefully this is the last year. I would recommend this program to others who may be struggling to pay off debt.

    Original Review: June 20, 2017

    I enrolled in the National Debt Relief two years ago and so far they have paid off 1 of my bills. I appreciate that. Hopefully soon another one will be paid and I will then have only one to be negotiated.

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    StaffProcessTransparency

    Reviewed June 20, 2017

    Representatives are very knowledgeable and courteous. Explains the process in detail so I know what to expect. Treats me as to truly be concerned of my well-being and success of being debt free. Is a trusted company. I am happy with the services so far.

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    Customer Service

    Reviewed June 20, 2017

    I've only been in the program a few months so I've not had anything settled yet. But, I don't have to put up with annoying phone calls. So that's a plus. Will be glad when it's all behind me. I would definitely recommend National Debt Relief to anyone.

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    Reviewed June 20, 2017

    I recently contacted National Debt services about paying my fee off in total and it went from X amount to another amount that they came up with until I spoke with a supervisor that would pay me off of my agreement. If someone were to ask me for a recommendation on who, it would not be them. They say 50% of your debt will be covered. It's more like 75%. Why do they care. It's not their money I am stuck paying off now. I would not recommend them to nobody.

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    Staff

    Reviewed June 20, 2017

    Yes, these people have been a great help. If you want to get out of debt without going to a bankruptcy court then here is the place. I'm so glad I choose to come to National Debt Relief first. Bankruptcy lawyers told me I would have to wipe my debt clean and start over. But I had some accounts that I was still in a good report with and I didn't want to turn my back on everything. So I was able to keep some accounts in good standing.

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    Staff

    Reviewed June 20, 2017

    I have been very satisfied with my debt relief counselors and the help that they provided in my attempt to pay my debts. They were very professional and I was able to achieve my goal of being debt free in a very short time. The only thing I would change would be that they would show you in some way the progress you are making.

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    StaffProcess

    Reviewed June 20, 2017

    I had a very good experience with NDR. They helped me get my credit back on track (721), and they did it in 2 years and three months. They were very informative and helpful in setting me up in the program. The program was a success for me.

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    Staff

    Reviewed June 20, 2017

    Very satisfy with their service, very professional and fast. I will definitely recommended to all of my friend and family. They help me solve my financial issues with no thought about it. They recommended me to pay a monthly payment, but they give me the chance to make two payments per month.

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    Reviewed June 20, 2017

    I've rated it a 3 star because the initial contact was great and promising. It seems the program has all the bases covered. I have been with NDR since February 2017, but I have not yet been able to see the fruits of the program. Currently, I am unable to tell if NDR has been in contact with my creditors. I hope to rate my experience with 5 stars as time goes by.

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    Customer Service

    Reviewed June 20, 2017

    They have settled half of my debt in the 7 months I have been their client. Up to this point it has all been great. Communication is primarily through emails. They have answered any questions I have had in a timely manner. I would definitely recommend NDR.

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    Reviewed June 20, 2017

    Very polite and approachable individuals that are open to discuss any of your credit situations. They try to find the best way to get your credit cards resolved at a rate that you can manage on a weekly or biweekly basis and get those account cleared even if creditors are harassing you.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    Working with NDR has been painless. Signing up for the program was easy and efficient. Customer service is helpful and courteous. There has been someone available to answer all my questions and concerns. Having NDR has eliminated a great deal of financial stress.

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    StaffProcess

    Reviewed June 20, 2017

    I haven't been in the program too long. They put my mind at ease that they would handle everything, and so far they have. They are very nice and easy to talk to. It's not an instant fix, it does take time however I am confident that they will help me succeed!

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    National Debt Relief has been easy to work with. They are friendly, responsive, and on the ball! The customer service reps are always up-front with everything and they always explain each step to the smallest detail. I am so happy I used them to help me get out of debt from being unemployed.

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    Reviewed June 20, 2017

    So far everything is going forward with payment agreements with my creditors and I am pleased with the results after six months. I am updated on my account balance every month and contacted every time an agreement has been reached with a creditor for my approval.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The decision to use a debt relief program was a hard decision for me but I am glad I made it. I am a fairly new client. It is a simple process, customer service representatives are nice and it relieved me of so much stress. Right now today I am happy and stress free.

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    Reviewed June 20, 2017

    Have not talk to anyone. Have not heard any feedback if anything is paid off or not. I was not too sure if I needed to do anything else. Would like to know if they contacted anyone. Would like an update. Have not received a letter letting me know anything.

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    ProcessTransparency

    Reviewed June 20, 2017

    Everything is great with the dealing with the company. Any and all questions are answered in timely matter. Regular updates and suggestions. Information is helpful. The sign up for the program is easy and they take you through step by step. So far so good.

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    StaffProcess

    Reviewed June 20, 2017

    National Debt Relief saved my life. I been struggling for few years till I joint to this program. First, I can't even believe it. But it's really helped out and don't need to pay any hidden fees or something that abnormal. I'm really appreciated and I always recommend to people who struggling for debt. Thank you so much... and you saved my life.

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    Staff

    Reviewed June 20, 2017

    Caring personnel sincerely wanted to assist me resolve my difficult financial situation and did so in a professional manner. National Debt Relief (NDR) was able to negotiate an acceptable settlement program that I could budget for. Would highly recommend NDR to others.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    Every time I have had a question I have gotten a quick and descriptive response. When I have called I have always received friendly and welcoming advice. Makes this process a lot less scary. Best choice I ever made! Thank you.

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    Staff

    Reviewed June 20, 2017

    National Debt Relief was a life saver for me! Very helpful... great service! As a widower, it has been a struggle for me to take care of left over doctors bills and everyday living expenses. National Debt Relief has my life so much easier!

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    Reviewed June 20, 2017

    You company is great and totally amazing. I am so glad I made the decision to become debt free with this company. I was struggling and did not know what or how to achieve becoming debt free but your company made me feel secure and not stupid for getting myself into that mess.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Very friendly people, and they spend time with you and don't rush you off the phone. They answer all my questions and take time to explain everything. And answer any questions I might have. Very professional staff and very polite.

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    Reviewed June 20, 2017

    I am very thankful to National Debt Relief for all their support and accuracy in getting the job done. I am now able to pay my bills without the worry of such a big debt. I recommend National Debt Relief to all who are thinking of filing for bankruptcy.

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    Reviewed June 20, 2017

    Results are as promised. Just wish I could make more money to put into my escrow so that NDR can settle quicker. Overall, happy with my experience. Can wait to start rebuilding my credit. I am pleased with the services and would recommend to others!

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    Customer ServicePrice

    Reviewed June 20, 2017

    Great customer service. They are really helping me get my debts in order at a monthly rate that is affordable for my family. I am very pleased with National Debt Relief and I would recommend anyone who needs help paying their debts to seek out help from this company.

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    Staff

    Reviewed June 20, 2017

    The service associates were friendly and helpful at enrollment. The only negative thus far is when my paydays changed and I needed to change the withdrawal date for the funds. The amount that I am paying went up and that puts a little more strain on us financially but otherwise great service so far.

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    Staff

    Reviewed June 20, 2017

    Debt Consolidation/Resolution - This is the best way to resolve debt when you can't make payments. The team is awesome! They are great at their jobs and have saved me tons! They are professional and do all the hard work for you. Thank You!

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    Reviewed June 20, 2017

    So far so GOOD! I have one credit card gone! I would totally recommend this to anyone who is trying to get their life on track and living pay check to pay check. I'm hoping once this is done that I'll actually have my life back. I hesitated for years and was scared to do anything like this, but I'm glad I did!!

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    Reviewed June 20, 2017

    I feel I made the right decision by using National Debt Relief. So far everything has went by what I was told. I have been enrolled since Jan 27th 2017. It is now June and settlements and payments are being done. It is better than I was doing by only making min payments and getting nowhere. Highly recommend this company.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I was very pleased with how everything was handled. The experience itself is hard, but they took the worry out and replaced it with relief. Thanks for a good team!! They called to let me know my progress and was very helpful when I had a question concerning a debt we were working on.

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    Staff

    Reviewed June 20, 2017

    All the people we have worked with at NDR have been great. They are patient, professional and knowledgeable. We would recommend NDR to friends and family. They have helped us reduce our debt in a short period of time. They have saved us so much money.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The people at NDR have been great. Their knowledge and professionalism is outstanding. When I have a question I can call and get an accurate response... Hopefully once I am done, I will have better control over my spending and credit card use and not need to use them again. Again thank you.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    I was impressed at how diligent Adam was in finding a solution to assist me with debt resolution. He was very helpful in walking me through the information I needed and obtaining service. I felt he truly had my best interest at hand because took the time to look at the very best program for my needs. Adam made sure that I understood the terminology and the entire process before signing any documents. Very professional and sincere about customer service. I would refer anyone because of the positive experience. Thank you so much for the time and consideration to ensure my needs were met.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    We are very happy with how fast and much National Debt Relief was able to negotiate my debts. I would recommend them to anyone who was looking to get help with their debt and reduce their monthly payments. The customer service is very helpful and answers all questions we had.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Since my enrollment with NDR, the experience has been good. When I spoke to Adam ** on the first day in January, he made me feel that I was not alone in the predicament I made. I am a person who does not talk a lot, does not call anyone, and hates that I do not have the funds to pay off my own debts. When I do talk with a Customer Service Agent they are pleasant (I feel they enjoy helping people to get out of debt) and knowledgeable. I only wished that could contribute more funds to NDR agents who are helping with my debts and credit.

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    Customer Service

    Reviewed June 20, 2017

    Still a new customers, only been with them for 3 months. Haven't had a call to do a follow up with anything yet so it's hard to tell. Want them to at least have courtesy call regarding this matters. The first time I called was great!

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    Reviewed June 20, 2017

    Our experience with National Debt has been outstanding! They worked on our behalf with our creditors to get us the best repayment plans as possible! Within 2 years that had renegotiated all of our outstanding debt and set up a payment plan to be out of debt in 4 years!

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    Reviewed June 20, 2017

    National Debt Relief has truly helped me out to make things accommodating in paying things off that I need to pay off, they've kept me well informed on settlements with the creditors that I owe. They've given me a peace of mind to be able to correct my financial mistake.

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    StaffProcess

    Reviewed June 20, 2017

    The staff are extremely courteous & professional and always keeps me updated on the status of my account. They have made a difficult situation painless. When I first came to this company I didn't know what to do. They guided me through the process and I am almost debt-free.

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    Reviewed June 20, 2017

    I am concerned that it is taking so long to pay the accounts off. I have asked if I could pay the American Express and I have never been advised what the payoff would be. I would like this to be done with by the end of June. I really want to repair my credit and the sooner the better.

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    Reviewed June 20, 2017

    I recently joined National Debt Relief so there have been no settlements yet because it is too soon. I will follow up at a later time as to the results. The only negative is that my credit will go from very good to very bad but that is what it takes to get out of debt. I can no longer afford payments.

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    Staff

    Reviewed June 20, 2017

    Overall they're very good. Your credit will take a hit but your debt will be satisfied at a way lower rate. They're honest, upfront and work with you to get all your debt paid. Definitely would recommend this to someone drowning in credit card debt. I still have a few creditors they're working on, for the most part settled the majority.

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    Customer ServicePrice

    Reviewed June 20, 2017

    I am 6 months in to this service and already have 2 CC of my 9 ready to be settled for 30% of the total cost. The whole experience has been great so far!! From the first call I have felt comfortable with the decision I was making. I look forward to getting out from under this debt and taking control of my finances.

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    Staff

    Reviewed June 20, 2017

    I am very impressed in the professionalism and efficiency of the National Debt Relief Team representative I spoke with. I would definitely recommend them to anyone who might need assistance in their finances. It lifted a heavy burden that was weighing on me for a long time. Keep up the good work!!!

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    Staff

    Reviewed June 20, 2017

    I have had a wonderful experience with National Debt Relief. Thanks for all the support and the efficiency in handling my situation. Thanks to your team I'm on the road to recovery. I would have never made it on my own. It's good to know there are options.

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    Customer Service

    Reviewed June 20, 2017

    So far working with NDR has been a great experience. The only reason I give 4 stars instead of 5 is that there are times when I do not hear from them regarding my account, which lets me assume everything is good. I would, however, like an occasional courtesy call just to keep me up to date with my account. The website and consumer portal are great and allow me to see how much I have paid so far and when accounts will be settled completely, but the occasional human interaction would put the company over the top. Otherwise, I am very satisfied with this company.

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    StaffProcess

    Reviewed June 20, 2017

    I was told by a relative about this program and he said it helped him a lot with his debt. I am impressed with the settlements they have done so far. I was skeptical at first of course, but they actually did it! Happy that they helped me! I highly recommend them if you need help with getting out of debt.

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    Reviewed June 20, 2017

    I do like what NDR is doing for me but I am still waiting for progress on my debt. Nothing has started yet. I would like to see progress soon and also change my deposit dates but all in all my experience has been good.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    I have always had great service whenever I call in. Sometimes I get jumpy about not paying my bills and they always "talk me down". I've had one settlement so far and I've only been with them for two months. I'd recommend this program to anyone who feels like their debt is getting out of control and who wants to take control of it. Even though my credit score is taking a massive hit - I feel more financially secure than I have in years and I've been assured that it will improve and probably be better than it was once they get everything settled. (That of course is yet to be seen, but I'm expecting good thing).

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Two years in and I'm so close to being debt free! NDR has saved me thousands of dollars. Customer service is excellent. From the beginning these people have made me feel comfortable and have always been helpful when I had questions. I would highly recommend NDR.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I have not had any complaints in the several months that I have been associated with NDR. I did get a phone call from one of the team members a couple of weeks ago that I found confusing and a bit stressful. The team rep said she was offering me the opportunity to consolidate all of my debts to be paid off by NDR after which I would make payments to NDR rather than the creditors. I found this an odd offer considering the point of joining NDR was to get out of debt, not get in deeper. NDR claims to help you out of debt by helping to clear your debt. If I ended up owing NDR instead of the creditors, I'd simply be swapping creditors. The offer made me feel that NDR was becoming anxious about my ability to continue with the program and offered me an alternative, which I did not find acceptable.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    The 1st contact was very knowledgeable and consistent with messaging. I wasn't sure I wanted to do this. I was current on my bills, and I thought I just needed to borrow more money to pay on my bills. He explained how hopeless that was; that I was only going to be deeper in debt, and then I would have to borrow more money again. I saw the wisdom of that, but I was frightened, ashamed, reluctant. He pushed through the resistance, and I am enrolled. I have received guidance and support along the way. Of course, I am just starting, so the collection calls, etc. have not fully begun. I think the company does a fantastic job of explaining options, next steps, how to answer the creditors when the calls begin. A very thorough, well planned program. The call-in support is excellent. Highly recommend.

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    Staff

    Reviewed June 20, 2017

    National Debt Relief truly is R-E-L-I-E-F and instantly as you complete the sign-in process. Their professional agents have ALWAYS been kind and courteous to expedite your requests and concerns. My only regret is that I did not start this 'new lease on life' sooner.

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    Customer Service

    Reviewed June 20, 2017

    I had so much debt it was overwhelming but I heard about National Debt Relief and gave them a try. As of now I don't regret choosing them! They have awesome customer support and make the process of enrolling as well as following up on the accounts easy. I feel much better now thinking I'm going to be debt free in less than 2 years. Thanks National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    I have no complaints about National Debit Relief. They always called me first whenever one of my debtors wanted to offer a settlement. I finished the program pretty fast. My credit score was low but, it's improving now. I'm getting all kinds of credit cards offer. They really helped me to get back on track. They were always helpful when I had a problem or question that needed immediately attention. Thanks.

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    Staff

    Reviewed June 20, 2017

    I appreciate the personal attention the client receives from the representative each time they contact me. Everything is always handled in a professional manner and I am never made feel ashamed of my situation. I would recommend National Debt Relief to any of my friends that needed the service.

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    Staff

    Reviewed June 20, 2017

    Very professional and extremely understanding. Willing to help you through the emotional roller coaster of debt consolidation. I would highly recommend this company to anyone who is considering debt relief. They work with you and have your best interest at heart.

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    Customer Service

    Reviewed June 20, 2017

    My experience with National Debt Relief has been a very positive one. They've been quick to respond if I have questions or need to move my deposit date, and they've kept me updated with regards to communications with my creditors.

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    Customer ServicePriceProcess

    Reviewed June 20, 2017

    When I first called I was so nervous I did not know where to begin and how to fix the debt I was in. They answered all my questions and put me on a affordable plan to what I knew I could afford to help get my finances in order. I would and have recommended them to anyone I know who is in a tight bind and so much weight can be lifted off your shoulders. It has been a smooth easy process thus far!

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    Customer Service

    Reviewed June 20, 2017

    National Debt Relief has helped me to reduce my debt. Give me less stress. My debt had cause me to have a lot of stress in my life so when I called them they listened and helped me to get a handle on my situation. I am now on the way to becoming debt free in about two years. I would recommend them to anyone who is in need of debt relief.

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    Process

    Reviewed June 20, 2017

    So far, this has been professionally handled and a pleasant overall experience. We are still at an early stage in the process but feel confident in achieving our desired outcome of becoming debt-free. I would gladly refer my friends to National Debt Relief.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    I was trying to get on my feet after a divorce which my Ex had taken all my money and left me with an enormous debt on my credit cards. When trying for several months to pay it off myself, I saw Nat'l Debt relief, read the reviews and decided to contact them to see if they could assist me. The gentleman I was put in contact with was phenomenal! He explained all the details, asked how much I could afford to pay monthly. Nat'l Debt was able to negotiate and reduce my debt monies to a reasonable amount.

    I am very pleased with the service I received from the first call and each time after when I would call or have a question, the customer service rep. was very helpful and kind. It has been a blessing for Nat'l Debt to assist in allowing me to get back on my feet when I was struggling being a single mom. Many accolades to Nat'l Debt Relief and all of its employees. May each and everyone be blessed and continue to make a contribution to persons all over the U.S.A. Thank you. Thank you so much. Best Regards!

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    Price

    Reviewed June 20, 2017

    Due to the fact it takes so long for the process to work only gives the creditors time to add fees and interest on to the total. In the end the process doesn't do a lot of good but the overall experience I would say was fair and could be improved after creditors reduce 50% off the original balance and then add on the fees and interest over time before this is settled and then you are take your cut. It is not much difference from the original balance.

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    Staff

    Reviewed June 20, 2017

    Everyone that I have dealt with has been very helpful and informative. The negotiations have been going great and I have been happy with the results thus far. I would definitely recommend National Debt Relief to any friends should they end up in financial trouble.

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    I was in serious debt and have been on this program since December of 2013. They are completely transparent about the program and their fees. Their customer service is excellent and always make you feel important. This is a great program and I would recommend it to anyone.

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    Reviewed June 20, 2017

    I am doing everything that NDR has told me. Creditors are calling me threatening lawsuits, and I am sticking to not making payments. I know its only been a few months, but I just want to know if everything is going all right and as planned. Or if there is anything else I need to do.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    All of the communication I've had with representatives has been positive, encouraging, professional and productive. I really appreciate being able to reach a live person either through email or calling the customer service line. My emails are always responded to immediately and I'm never on hold long.

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    Customer ServiceOnline & App

    Reviewed June 20, 2017

    All has been good except for the phone calls without a message with the purpose of the call. That is a little frustrating. Service requests are answered promptly and sufficient information is given to the customer. Also, the website is very easy to navigate.

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    Staff

    Reviewed June 20, 2017

    I was at the end of my rope with creditors and not only did they handle and settle with each of my creditors, they were super helpful and made thing so much easier! No one should be stressed about money and they make sure that you are taken care of!!

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    Customer ServicePriceStaff

    Reviewed June 20, 2017

    National Debt Relief has lifted a huge weight off of my shoulders. My irresponsible spending to cover living expenses with some luxuries like a fridge full of food, television and internet left me in a substantial amount of debt after I got out of college. As I matured and realized how reckless I was with all of this credit spending, I cut up all of my cards, tried to get make payments and ahead of all the interest on different loans or credit cards, but never seemed to get my head above water. The anxiety and stress that paired with this experience was awful and made me fear for my future.

    The National Debt Relief team assured me that they would do their best in making my situation manageable; they're super efficient and patient, and are all eager to answer any and all questions without judging the situation. They are organized and on top of their A-game at all times. It's relieving to know that I'm in good hands, that my funds are going to one common trusted thread, and that National Debt Relief is in charge of dealing with my numerous creditors. I haven't regretted once turning to National Debt Relief, and definitely recommend them to anyone who is going through the same difficulties that I went through.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    From the first phone call to NDR, I have been so pleased with the company. They really do work with you to figure out a plan to get back on track. Every phone call and interaction with their agents is ALWAYS top notch. Being in debt is stressful - and NDR is not only helping me get out of debt, but alleviating the stress around the process.

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    Reviewed June 20, 2017

    NDR has completely taken away the stress and worry of trying to manage our debt. We make sure to have the money in the account they set up for us each month and they do the rest. Seriously great having that peace of mind that it's being taken care of. Thank you NDR!

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    Staff

    Reviewed June 20, 2017

    They are very friendly and explains everything clearly. They really want to help you get out of debt and stay that way. I would recommend them for anyone who has had trouble by loss of a job where it is hard to pay the bills on time without late fees.

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    Staff

    Reviewed June 20, 2017

    Stupendous to let them handle my debt. For me, it was very easy and a great relief. Can't find a better team to deal with my situation or to handle the debt that I was in. I would recommend National Debt Relief to anyone that is having problems in debt.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Everyone is always very helpful and they always have a great attitude. I haven't been the best at keeping up with payments but National Debt Relief has been great in negotiating settlements on my accounts. NDR is very proactive with communication, which I greatly appreciate. It's always better to have more, rather than less, information. The online portal is easy to use to track your settlements and see your payment schedule. I have no complaints.

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    Reviewed June 20, 2017

    I do not have any complaints, they have been on the ball the whole time. And I do acknowledge them, my situation is very stressful. This is for all who need some support in dealing with circumstances beyond their control. I am thankful and appreciate this group for the needed relief.

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    Staff

    Reviewed June 20, 2017

    They have been forthright, truthful, very helpful and, very understanding. They have worked with me in times of need on all occasions. I have been very pleased with them and their staff. I would recommend them to others without hesitation.

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    Process

    Reviewed June 20, 2017

    I was struggling with many credit cards that I had opened to survive during college and had difficulty making ends meet every month due to the payments. National Debt Relief put me on a pay plan I could manage and helped me resolve close to 18 credit card debts in just 13 months! I am so grateful for all their headwork and would truly recommend their program!

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    Staff

    Reviewed June 20, 2017

    I am happy with my experience working with National Debt Relief and would recommend their services to any friend in need. They were very helpful in the beginning stages and continued to be of service as my needs evolved. I was skeptical of their services offered, but they made me a believer.

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    They thoroughly explained the process and before I knew it they were settling my accounts! Any question I had they were available to answer. I highly recommend to anyone who feels lost with their credit and repairing it! The process is so easy it's almost laughable.

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    StaffTransparency

    Reviewed June 20, 2017

    They say they are there for you, and they are! My highest debt almost 10,000 was settled for 0 dollars & 0 cents. Thank you. They also keep you up to date on what is going, on what offers they try & make for you. Best of all, you will not have debt collectors calling you. National Debt Relief, deals with them so you don't have to.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    The people are always helpful and willing to explain things. I have never had a rude or bad agent to work with. Truly a good company to work with and thankful for their help. I would recommend to others who need aid in getting their financial situation under control.

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    Reviewed June 20, 2017

    NDR is doing a wonderful job in handling our finances for us. Please keep up the good work. We will have our account paid off way before we anticipated. All we have to do is keep up on our payments. Thank you very much.

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    Staff

    Reviewed June 20, 2017

    They worked with me and helped me get debt free. They even helped me get approved for a loan to help pay off debt even quicker while still negotiating down the amount I have to pay. Great company to work with. I would recommend them to anyone who is dealing with a hardship and needs to get out of debt.

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    Customer Service

    Reviewed June 20, 2017

    As of this date, I have had great customer service and good results with getting my debt resolved. It's a slow process but a great alternative to bankruptcy??? I would definitely recommend this service. The only problem I have had is logging onto the financial institution website. This needs some improvement.

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    Reviewed June 20, 2017

    I am settling my debts without undue stress and without bankruptcy. I believe that I am being fairly represented and am keeping my integrity intact. I have hope to be out of debt and able to recover my financial stability within a comparatively short period of time.

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    Price

    Reviewed June 20, 2017

    I was 50k in debt and my creditors didn't care to what I had to say, my credit score went to less than 300, but thanks to National Debt Relief half my debt is gone already. My credit score is nearly 600 now and my payment plan is very affordable.

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    Everyone was so nice and helpful. It was such an easy process. My payments got started right away and at first I was hesitant because I was still getting creditors calling me, but soon enough 2 credit accounts were settled and it took a huge weight off my shoulders to know that they were taken care of. I'm still waiting on my other accounts, but I'm confident they will be settled as well. Thanks National Debt Relief!

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    Staff

    Reviewed June 20, 2017

    We have enjoyed working with NDR. It has been an easy transition and the representatives are very pleasant to talk to! We love the website and being able to upload statements and missing documents has been such a fast way of doing business. We would recommend this company to our family and friends.

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    Reviewed June 20, 2017

    I chose this service base on credibility on their records on internet... and from day one they have been complying with everything with my contact. I'm seeing extraordinary increasing on my credit report score. I'm halfway. And I'm positive by the end I will have a brand new start.

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    Customer ServiceTransparency

    Reviewed June 20, 2017

    National Debt Relief helped me clear up over $10,000 in debt with low monthly payments in little under 2 years. Customer service was always top notch and resolved issues on the spot. They handled all transactions between myself and creditors so I didn't have to worry about the constant calls. I highly recommend their service!!

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    Process

    Reviewed June 20, 2017

    Enrollment in the program was simple and fast. The follow up on questions was prompt. Would like to have more information on where they are with each account as far as reaching a settlement -- whether the account has been contacted or not.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    They have been so extremely helpful and easy to work with during one of the most difficult times of our lives! We would have been lost without them and wouldn't have known what to do! It was so easy to sign up and start the process, and they are always so helpful when you call with questions! Thank you!

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    After many sleepless nights, I decided to call National Debt Relief, and it was certainly the best decision I made in the last few years. Not only the response was fast, but they got to work immediately. In less than a year with the program, at least a third of my enrolled debt amount has been settled, with savings of 50% so far for me. I'm looking to finally have the freedom from debt I so much wanted, not in 3 years which is the originally the term of the program, but almost a year earlier because of their great negotiating skills. I will definitively recommend their services to anyone in need.

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    Matt increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Matt increased their star rating on July 13, 2017.

    Updated review: July 13, 2017

    I've been enrolled in the program since March of 2017. Their client services department is excellent and fully explain everything. They understand their clients are entering with a poor financial situation and hardship and offer shocking flexibility.

    Original Review: June 20, 2017

    I have been a client for 3 months. NDR does a great job at communicating with clients and provides specific instructions for new enrollees. It is difficult at first because debts must become delinquent. I have yet to settle my first debt but am hopeful this program will work.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    I would like to say that the experience with National Debt Relief thus far has been very informative, easy, and a promise to what they said would take place. I have no complaints as of today. Everything has worked out according to plan so far, the customer service has been great when the process started, and they answered all my questions and concerns. After only 2 months, we received a proposal for a settlement. Excited!

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    PriceStaff

    Reviewed June 20, 2017

    Everyone was friendly and it was affordable. Several of the debt collectors have quit calling so I assume it's working. That's really all I know at this time. I've not been enrolled long enough to really see any results. I hope to see some results soon.

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    Staff

    Reviewed June 20, 2017

    Seem to be doing a good job so far. Nice to have someone else taking care of my debt for me. You went highly recommended on the web. Seems everything is working out ok! Student loan is my big problem. Like to see that out of the way soon! Thanks for doing a great job. You and your associates have done what they said!

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    StaffProcess

    Reviewed June 20, 2017

    My overall experience has been nothing short of fantastic! He was Honest, helpful, understanding and overall very knowledgeable! It's not something anyone wants to do, but this process makes it worth all the while. I would highly recommend National Debt Relief to anyone of my friends or family.

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    Customer Service

    Reviewed June 20, 2017

    Awesome??? Love you guys. I will be happy when my loan is paid off. Only made two payments but I'm very confident that all my CC bills will be paid in a timely manner. I have not had anything but good customer service with National Debt Relief. I would highly recommend National Debt Relief to friends and family.

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    StaffProcess

    Reviewed June 20, 2017

    First and foremost, I was referred National Debt Relief by a friend. And I was very thrilled to be part of National Debt Relief program. They provided me with information about what I needed and I would highly recommend it. The program is good!

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    Reviewed June 20, 2017

    I would like to know why National Debt Relief isn't contacting my creditors to pay my debts off. I have contacted each creditor and only one has been contacted by National Debt Relief to pay them back. Why not the other ones?

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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