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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

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    Page 277 Reviews 41175 - 41325
    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    Assistant was helpful and answered my questions quickly and thoroughly. She was very knowledgeable of all terms and policies related to this action. Her assistance was helpful and valuable to me. She gave phone numbers and advice to help me deal w/ creditor calls.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    So far NDR has been committed to what they said they would do for me and my family. Actually paid off a debt sooner than what was on contract. Awesome service. Very prompt with professional customer service. Thank you for helping our family become debt free!

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    Customer ServiceStaffProcess

    Reviewed Feb. 6, 2018

    I was very nervous about joining this program. My customer service agent was very patient at answering the numerous questions that I had. The setup process was very easy. Here's to the relief of my debt being gone! I would recommend this program to anyone who is struggling and can't figure out a way to make your payments.

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    StaffTransparency

    Reviewed Feb. 6, 2018

    Thank you for making this easier for me to deal with. I appreciate the straightforward, clear instructions and friendly associates. I'm going through a difficult time, and this will really help me to make things less stressful. I'm looking forward to getting my debt taken care of.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    I have nothing but an excellent experience with National Debt Relief... They are prompt to answer any questions with regard to any debt issues... They are courteous and understanding of all debt circumstances. I would definitely recommend this company to family and friends...

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    StaffTransparency

    Reviewed Feb. 6, 2018

    So helpful and kind... I did not feel ashamed or embarrassed. Joel ** explained everything clearly. He truly knows how to patiently help people. Mrs ** was great at welcoming me. I think Joel ** could talk anyone off the ledge because he offers a solution that is manageable. NDR has angels in their midst. I look forward to working with my team.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    I really had no option left except for going with a debt relief program. National Debt is always courteous and let me know each time I called in what to expect. Even though it took the better part of a year to settle with one debtor, I am relieved of the burden and hope the second debtor will be resolved soon.

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    Staff

    Reviewed Feb. 6, 2018

    My experience whit these great people was awesome. They were all wonderful team players. They help me in every way I needed help. I would recommend anyone I know that is in need of debt relief to this company. Thanks so much.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business (NDR) apart from the others of its kind. Ms. ** addressed every issue and was helpful in all of my questions.

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    StaffTransparency

    Reviewed Feb. 6, 2018

    I was very pleased to talk with them and I received great service from them and they explained everything completely. I would recommend them to my friends. They took time with me and answered all the questions I asked. I think they are a knowledgeable company to work with.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Feb. 6, 2018

    I highly recommend making the call to the National Debt Relief program. I am so glad I did. For the past 10 years, I have been trying to pay down my debt with no consequence. The fees and interest rates made it impossible to get caught up, it felt like I was drowning. I made the call after doing a fair amount of research and saw that NDR had a very good rating. I was nervous to call at first thinking it was just going to be treated as if I had done something wrong or it was another scam to get more money. This was NOT the case. The knowledgeable staff explained everything in detail and walked me through the entire process over the phone. It took about an hour, but it was the best financial decision I could have made. THANK YOU SO MUCH. I will recommend your program to family and friends that need help!

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    Staff

    Reviewed Feb. 6, 2018

    Everyone we have dealt with has been friendly and helpful. It was easy to sign up and didn't take a lot of time to sign up. We are just starting the program so am hoping this will get us out of debt and be debt free. I would recommend this service to my friends and family.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 6, 2018

    I am extremely happy with the process in enrolling with the program. Both the enrolling agent, Gigi and the customer service consulted that help me explain the entire process had me it easy for me to understand and brought to me such peace in mind that I did the right choice in choosing your company to help me in this difficult time. Thank you so much.

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    Staff

    Reviewed Feb. 6, 2018

    My experience with NDR so far has been very professional. Looking forward to continued pleasure throughout my agreement with them. I would definitely refer family & friends. Ariana ** has been very pleasant during my initial sign up. Thanks so much in advance.

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    Staff

    Reviewed Feb. 6, 2018

    Respect & courtesy while applying & questions answered with complete knowledge. Very friendly and made me feel comfortable talking to each one. I appreciate the courtesy, as I have a voice prostheses. I would recommend them to my friends. They both were very polite!

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    Verified purchase

    Reviewed Feb. 6, 2018

    My husband and I have been trying to survive all of the obstacles facing us (hurricane, loss of income, etc...) Robbing Peter to Pay Paul worked for awhile, but we found ourselves sinking fast. National Debt Relief has thrown us a lifeline and we are starting to find our way back from the depths of despair.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    Hope they are able to negotiate and get me out of this quicker, Eric ** was awesome in helping me understand how the program works. My welcome call lady was very helpful and friendly as well. This was a big step to a less stressful financial life, they have helped put me at ease.

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    StaffProcessTransparency

    Reviewed Feb. 6, 2018

    The employees I dealt with were courteous and helpful. A very pleasant experience dealing with a stressful situation. Their explanation of the program was thorough and very understandable. I believe this program is very helpful and need by many people.

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    Customer ServiceStaffProcess

    Reviewed Feb. 6, 2018

    The staff with National Debt Relief has been more than understanding and helpful to me during these embarrassing stages of the initial process. They answer my questions completely and make sure I understand the program they are providing to assist me in completing the program successfully.

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    Verified purchase

    Reviewed Feb. 6, 2018

    I am thrilled with the work that Eli did tonight. It's a HUGE relief to know that there's a company that truly wants to help. I look forward to gaining control of my life again and start working on the debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 6, 2018

    I was faced with bankruptcy and every other debt relief company that I called said they couldn’t help. National Debt Relief works with my creditors to come up with settlements and pays them off in a timely manner. Right now, I’m halfway in the process and they’re paying off most of my bills. It put my credit in ruins, which they explained to me, but it’s okay. They got some information during the enrollment process and I got on my creditors and the ones that I could list on there. My negotiators are always nice. Because of National Debt Relief, there are less people calling me and my phone hardly rings, which is a plus. I have debt that I can’t add to it but it’s okay. Whatever we do, if there’s a problem, I call them and they get right to it. I’m happy with them like that.

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    Customer ServiceStaff

    Reviewed Feb. 6, 2018

    I had concerns about my credit score and National Debt Relief was the first one I found that could help me. I also saw that they were Better Business Bureau-certified so it was a plus for me. Their enrollment process was pretty simple and it was done a lot on the phone. Then there was a lot of paperwork signing and anytime I called in, people were easy to talk to. My pay would be up and down since I don't get paid by the hour, so when I see that I couldn't make the monthly payment, I'd call and tell them what I could do and they worked with me every time. Their debt relief negotiators also treated me very well. They've been helping me with a lot of my bad credit and in resolving my debt. I just wish they had an app for the phone so I could see my account. Other than that, I would tell my friends to go with National Debt Relief.

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    Customer ServicePriceStaffProcess

    Reviewed Feb. 6, 2018

    I had a business that went south so I had some debt that I wanted to take care of. National Debt Relief was willing to work with the range of lenders that I had when nobody else would. The enrollment process was straightforward. I called out the welcome phone number and talked to the welcome specialist. They took my expenses and my income streams and then they looked and figured out how much I could pay towards the debt. They broke down my debt and said, "Pay us this much and we'll settle all of your debt in 53 months." From then on, it was a matter of setting my own line log-in. I monitor my stuff online pretty much every day, and if there are any concerns, I call them or they call me. When I talk to them, they're respectful and polite. They ask me a few questions that they need answers for, and they get off from there.

    The program makes my income statement streamlined, and I can look at the debts and pay them off. I can see how much has been paid off and which has been resolved, and how much is in the process of negotiation. So far, they’ve got two of the debts resolved, and I still have five more. It was very comfortable working with the negotiators and they knew my situation and make it really easy. Usually, they put a flag on the account online so then I would see that I call them before they call me. If I waited that long, then they would have called me, but it didn’t matter because I called them right away.

    With National Debt Relief, I'm relaxed now and I don’t have to deal with the lenders anymore. The cost of service is reasonable. I was able to do the twice a month payment but I would really appreciate it if it went down to about $200. Also, I feel things are going on track, but I just see “unresolved”. If I can see which particular lenders they are actively negotiating with, that would be an improvement. Other than that, I would recommend National Debt Relief.

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    StaffTransparency

    Reviewed Feb. 5, 2018

    So far so good. Just enter the program. Nick ** has walked me and my spouse through, answering any and all questions we have. The only thing that concerns me is that any more questions or concerns we have will be dealt by the service team. I pray everything works out. Any other concerns that arise I'll be sure to write about.

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    StaffTransparency

    Reviewed Feb. 5, 2018

    The representative was kind, fast, accurate and was able to complete all necessary steps with ease. The whole experience was efficient and less stressful than expected. Much legal language was used in filling out forms, but was explained to my satisfaction and understanding.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    Voice details with representative - Talking too fast, they need to stop and take a breath once in a while and at times it sounded like the rep was too close to the phone? Most of the times I could understand him and sometimes I'd say to myself, "What did he just say," but I got through it ok.

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    StaffProcessTransparency

    Reviewed Feb. 5, 2018

    I was very pleased with Vanessa from Nevada today. She was prompt and clear not to mention patient with my sister and myself. The other agents that helped me, I believe it was John ** was efficient as well. Thank you for the opportunity to work with your program. I trust and I know that everything will work out fine.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 5, 2018

    I just started working with a National Debt Relief representative, it has been such a pleasure so far. They are very quick to respond, answer all my questions, explain and break down the entire process for me. I feel like there are trying to actually help me not just sign me up. The representative I worked with was phenomenal!

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    StaffTransparency

    Reviewed Feb. 5, 2018

    Andre was very helpful and informative. He opened my eyes to what was really happening in my debt situation. I feel very confident that NDR will help me help myself clear my debt. I was feeling desperate enough to take another loan at 34.53% APR... crazy!!!

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    Customer ServicePriceStaff

    Reviewed Feb. 5, 2018

    The customer service I have received with NDR has been exceptional. My experience has been very positive. Both customer service agents that I have spoken to have been very helpful and polite. I would recommend NDR to anyone having difficulty managing credit card debt. They offer solid solution that saves thousands in interest.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 5, 2018

    Great customer service representatives. Able to explain in ways I can understand. Never have an issue with communication. Website could use some upgrading. It's pretty simple looking. They already helped me settle two accounts of credit card debt in less than six months.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Feb. 5, 2018

    My experience with National Debt Relief has been very satisfactory staring with Mr. James ** introductory information and concluding with the Welcome Call. The written enrollment was well explained and easy to read. From NDR's prior success, I have high hopes that my case will be as successful.

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    StaffProcess

    Reviewed Feb. 5, 2018

    The associates that helped me achieve my most fearful goal of getting debt free put everything in perspective and now I can Live a good life. They were kind and helpful and went through the whole process with me. Also gave me a clean analysis of what I’d be paying on my own.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    I was treated with concern and courtesy when I called to talk with someone about my debt problems. When I got finished with my call I really felt at ease. I could not have asked for Anyone to be more understanding. Thank you so much for the peace of mind you have given me.

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    Customer ServiceStaffProcess

    Reviewed Feb. 5, 2018

    I am very pleased with the customer service of Tamara ** in signing me up for my debt relief. She was very attentive, pleasant, professional and detailed. The entire process was completed with open and honest professionalism. I would recommend National Debt Relief to any of my friends and family.

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    Process

    Reviewed Feb. 5, 2018

    After searching for a debt relief solution, I ended up choosing National Debt Relief after considering several alternatives that included Bankruptcy, other Credit Card Relief sources, etc. My experience with National was efficient, straight-forward. The process was well handled by all concerned at your end... starting with Robert.

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    StaffProcess

    Reviewed Feb. 5, 2018

    Even though I officially have not begun the program Sal ** was so helpful, kind and compassionate towards my situation. I am hoping for a great relationship through the years with National Debt. Thank you for the opportunity to participate in your program.

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    Staff

    Reviewed Feb. 5, 2018

    I got a lot of information that I was looking for. He answered all my questions. I satisfied with the experience. I hope that this is gonna work out well for me and that I will get free from all the debt.

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    PriceTransparency

    Reviewed Feb. 5, 2018

    The guy that helped me explained everything very clear, answers all questions, gave me a good monthly price that I could afford. I’m very satisfied with my experience. Thanks. I’m very relieved that they are helping me to relive my debt for a low price.

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    StaffTransparency

    Reviewed Feb. 5, 2018

    The team who helped me was great, no judgement, just honest to goodness here to help me get back on my feet and in the right direction and they explained how the whole thing would work from start to finish.

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    Customer Service

    Reviewed Feb. 5, 2018

    So far the process has been easy, submitting an email inquiry and received a phone call to review my case within minutes. After a short phone call I was advised of the process and provided with all of the details. Looking forward to completing the process with National Debt Relief.

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    Verified purchase

    Reviewed Feb. 5, 2018

    So far have a very good job of communicating with me and doing everything that they said the company would and in a good time frame. Every question has been answered when I asked and right away too. Took the time to listen to my concerns. So far I am pleased.

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    Staff

    Reviewed Feb. 5, 2018

    You do a very good job. You gave me peace of mind. I didn't know what to do. So thank you and yes I would recommend you to anyone and I have done so. You are all so very nice and always make me feel good. So thank you very much.

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    StaffProcess

    Reviewed Feb. 5, 2018

    Their service was very open, quick and understandable. I found the persons helping me with my issues to be very helping and professional. I would recommend this for anyone that has become overextended or with issues. I think the program is very well organized and straightforward.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    Everyone I talked to at National Debt Relief were very, very nice, really supportive and have so much compassion to people like us especially Mr. Patrick ** & Ms. Tiana. WONDERFUL CUSTOMER SERVICE... Thank you so very much and God bless you all!

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    StaffTransparency

    Reviewed Feb. 5, 2018

    It was easy and efficient working with the team at NDR, excited to start the road to being debt free! The reviews I found made the choice easy on finding a service to assist with debt relief. The online process is a nice way to keep up to date on where things are at and take advantage of making more on the payment if possible.

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    StaffProcess

    Reviewed Feb. 5, 2018

    The program is excellent. I trust on the company. They are very confident and complete. Is very helpful that make you very secure, that all that debtor can get pay back. And I feel secure with the advice of the lawyer thank you very much.

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    ProcessTransparency

    Reviewed Feb. 5, 2018

    Shariylin was wonderful in explaining everything fully. I was given everything needed in order to go forward with the process of getting out of debt and I look forward to working with NDR in the future. Thank you for taking the time out of your day to speak with me and explain the program in its entirety.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    Ivori ** and the other young lady that worked on my account were very responsive and answered every question I had. They were also very nice and pleasant to work with. They answered every email and call in a timely manner and with a lot of positive energy

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    Customer ServiceStaffProcess

    Reviewed Feb. 5, 2018

    Robert made this process as painless as possible and was extremely patient with me. Answered any & all questions in a professional manner. Very helpful with someone new to your services. He gave very concise but detailed information on documents necessary for contract with NDR.

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    StaffTransparency

    Reviewed Feb. 5, 2018

    Great understanding of settlements on accounts. Up to date information! They are very thorough and explain everything asked in detail. Your company employees are accommodating to your concerns! They are pleasant. Only difficulty with them has-been lost faxes about my Chase accounts. Otherwise are great!

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    StaffProcess

    Reviewed Feb. 5, 2018

    Robert ** was my initial contact. He was helpful and informative. He anticipated my questions while being understanding of any concerns I may be having. I feel confident that I will have help through the entire process while I become debt free.

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    StaffProcess

    Reviewed Feb. 5, 2018

    What a great experience! Very professional and answered every question I had. Brandon ** was thoughtful and was very professional. I was actually terrified to speak to a debt consolidation company. NDR guided me through the process and eased my anxiety I'd recommend this experience to anyone facing debt issues.

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    Customer ServiceTransparency

    Reviewed Feb. 5, 2018

    Well I am happy to called them Joshua was very clear and helped me to understand my debt. Thanks so much for help me. I hope more people call you and feel confident like me. I can give 5 stars but I think you need to send the contract and give time for read slowly before to sign.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    I have nothing but PERFECTION when it comes to customer service from this company. They are always very kind and helpful. I have lots of debt and they are working very diligently to get these settled as soon as possible. I have recommended this company to my friends.

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    StaffProcessTransparency

    Reviewed Feb. 5, 2018

    Freddie and Johnathan were remarkable agents. They explained everything to me step-by-step. The process was quick and assertive. It also made me feel very secure and as if I was doing the correct thing. I would highly recommend this service to anyone who is seeking financial consolidation and just getting their head above water!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    The customer service is 5-star! I just spoke with Jose **, in the customer service center. He treated me like a valued client. It makes you feel as though you are talking with an investment brokerage. Usually, dealing with anything related to debt makes you feel ashamed. That's not the case with National Debt Relief.

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    Staff

    Reviewed Feb. 5, 2018

    I was very hesitant to go forward with my decision to join one of these programs. After some research I decided that National Debt Relief was the most favorably reviewed. Both of my counselors were thorough and made me feel like I made the right decision.

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    StaffProcess

    Reviewed Feb. 5, 2018

    I recently just signed up for this program and I’m just waiting for it to start in a few weeks. My agent is Kevin ** who is extremely helpful and makes the process of signing up and getting started very simple and easy to follow. I’m super excited to be debt-free and I am so grateful for this program!

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    Reviewed Feb. 5, 2018

    Best debt relief company to bring a sound and peace of mind from being worried, having sleepless nights. I’m glad to say one of my most big burden is relief through the competent National Debt Relief. I couldn’t think sound and move on without your right intervention to relief me from this debt crisis. Thank you.

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    Reviewed Feb. 5, 2018

    After talking to National Debt Relief program, I felt like a heavy weight is been lifted on me. This exactly what I wanted. My life was sinking with debt, my house on fire. l know with this program I will gain financial freedom soon and I will make my family happy again.

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    StaffTransparency

    Reviewed Feb. 5, 2018

    I am not a very wordy man when it comes to things like this, I just want to say that when I was contacted by NDR the representative was very courteous and friendly, they explained every completely and thoroughly and made sure that I understood everything as it was explained to me. I will definitely recommend National Debt Relief to any and all that I come in contact with.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 5, 2018

    Very friendly and helpful. Both reps very respectable and polite when speaking with me. Answered any and all questions. I feel that both explained the guidelines very well and I left with a good understanding of the program. I appreciate all of their help.

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    Customer ServiceProcess

    Reviewed Feb. 5, 2018

    Nice doing everything online. A great time saver. The program is a great stress reliever, but I hope once creditors receive your notice they will stop calling. I wish once a person is enrolled and creditors are notified, they would just call you.

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    Customer Service

    Reviewed Feb. 5, 2018

    The first settlement was great. If this continue I will truly say they are the best debt relief company I seem to come on contact with. I was struggling to pay my creditors ever since I retired, I tried to get other credit cards to unload balance but the cycle keep going. Until I face my problem and called NDR.

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    Staff

    Reviewed Feb. 5, 2018

    I’ve had great experience with National Debt. They have been extremely thorough and helpful. I truly appreciate it. They were able to negotiate great payoffs for all of my debt. This has saved me a lot of stress and money. I would definitely recommend others to use them to help clear up their debt.

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    Customer ServiceProcess

    Reviewed Feb. 5, 2018

    National Debt Relief had the best rating of all the other companies. It was my first time with them and the enrollment process was all good. I was supposed to settle some paperwork the other day but I haven't yet since I was out of town. I have to scan some stuff and send it to them. Their negotiators treat me well. They email me something that has an offer and I either accept or deny it. If the program ends up being what they said it's going to be, I'm good with it. They are to get me debt-free in two and a half years. People should give National a shot. All they can do is help out, it can't hurt.

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    Process

    Reviewed Feb. 5, 2018

    I had credit card debt and NDR helped me with debt consolidation as well as with debt settlement. I filled up an application over the phone. I've worked with different people and usually deal with them through email. It's not always easy to make the bi-weekly payments but they work with me. It’s definitely a good program and it has helped me get out of debt. I’d recommend them.

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    Staff

    Reviewed Feb. 5, 2018

    I owed a lot of money and National Debt Relief called me, so I decided to give it a try to see how it worked. David, my negotiator, was really nice. He gave me the information I needed correctly which helped me very much. I felt very comfortable working with him. They made me a plan and they told me how much I was going to be paying monthly and it was less money than we used to pay. They've told me I've already paid two of my cards now which is really good. NDR helped me a lot and I would recommend it.

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    Customer ServiceStaff

    Reviewed Feb. 5, 2018

    I was in a situation where my debt was overwhelming and at that time, I had issues with my income versus my financial situation. So, I went out on the internet and National Debt Relief rated high and I got them to do the job. They provided me with debt reduction mostly on my credit cards. I also had some payday loans that they helped me get out of. I’m halfway through their program. NDR has been able to reduce a significant amount of debt and to get the people taking care of without significant recourse from the other side of things such as my credit report. It is helpful and cost-effective. One of the things that I see in there is that in some instances, their fee is actually more than what they make more of than the people I pay the debt to but that’s a kind of irrelevant because the whole amount is lower.

    The response from their people are good anytime I call and most of it is through emails. NDR’s service is quite good. I just wish they could negotiate the credit score with the credit bureaus and get things removed. Currently, I have an issue where I owe one debt but it’s been sent off to collections and they’re dealing with the original creditor. However, I still have something in collections for that same debt on my credit report and there’s no help in that aspect.

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    Customer Service

    Reviewed Feb. 4, 2018

    Based on my experience so far, I would highly recommend National Debt Relief to anyone who's looking for assistance in decreasing his or her debt. Customer service is excellent, I feel I've been well informed and I feel confident that I made the right decision by contacting this company.

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    Reviewed Feb. 4, 2018

    I am a first time customer, I am not a company, I am a person needed help. Just want to thank my team for helping me with my new beginning, this has been a easier decision with the people at National Debt Relief. I am on my way to a better less stress life, as a customer with the help of the National Debt Relief Team.

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    Reviewed Feb. 4, 2018

    I was extremely happy with the service I got from Nav who helped me through the debt relief process. He was very professional and confident in what he was doing. I would recommend him and his company to anyone who would be looking for a service of this type.

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    Reviewed Feb. 4, 2018

    National Debt Relief is helping me settle my debt. I cut up my credit cards and I'm trying to get out of debt. The length of time is going to be based on what I put in. And their negotiator asked me if I can pay more and I told them that I can't. From the beginning, I was told I wouldn't have to pay more and I'm hoping I don’t have to. And they made it sound like it was nothing to be concerned about. National Debt Relief is worth looking into.

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    Reviewed Feb. 4, 2018

    I was very satisfied and felt comfortable with the entire process. Emily ** was especially helpful and very patient with me and answered all my questions. I had never used debt relief before so I had many questions. Thank goodness for Emily ** and her professionalism. I feel very comfortable moving forward with this process.

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    Reviewed Feb. 4, 2018

    When I first spoke to John on the phone and he explained what NDR does, I was a little suspicious and it was hard to concentrate because my mind was trying to comprehend what this means to my relationship with my debtors, as I have worked so hard to keep my credit rating good by making my payments on time. John was so patient with me and spent a lot of time on the phone, sometimes having to repeat things so I could understand. He did an excellent job of explaining how my credit rating would actually improve faster than if I tried to do this on my own, considering the amount of debt I have accumulated in relation to my income, and my goals of owning a home.

    I appreciate that the company is meticulous in all the details of going through this process. The fact that I have control over the funds is also comforting. John was so generous with his time, considering the time difference from NY to CA and staying with me until the wee hours of the morning on his end. His dedication is exceptional... Thank you for everything!

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    Reviewed Feb. 4, 2018

    The customer service is so kind and helpful. Explaining everything in detail. I'm just beginning my road to being debt free and can't wait until I hit my goal. I'm so glad there is such a good place to help me with the financial crisis I'm in. Thank you NDR.

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    Reviewed Feb. 4, 2018

    Both representatives I spoke to were very helpful and explained everything to me in detail. They were both very knowledgeable and answered all of my questions. I am glad I have enrolled with National Debt Relief and look forward to having good credit again!

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    Reviewed Feb. 4, 2018

    I was immediately contacted and felt that Rachel was genuinely interested in helping me. There was a quick resolution given and I’m thrilled to be on the path of financial stability. They even worked to get some debt that was affecting me from a previous marriage that I never thought I would be able to get rid of.

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    Reviewed Feb. 4, 2018

    Very relieved to hear that NDR was here for me. It was so easy, I just don't know why I kept putting it off, getting my self deeper into the clutches of the debts I owed. Thank you so much for being there for me.

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    Reviewed Feb. 4, 2018

    Very happy with customer experience. They were very honest and helpful in helping me with my finances and any questions about my experience. Would recommend this to all my family and friend. Thank everyone and National Debt Relief for all your help.

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    Reviewed Feb. 4, 2018

    The people at National Debt Relief are people character. They are on honest. You can take them at their word. They work for you the customer. They listen to you and you know they care. I can't say a bad word about them. They tried to get the best deal that they can possibly get. About all I can say is I would recommend them to anybody. They are great people. Thank you so much. I wish there were more people like them or companies.

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    Reviewed Feb. 4, 2018

    In a lot of the reviews, everybody kept mentioning National Debt Relief and I also liked how their website looked better than anything. It looked like they had all the stuff altogether. The enrollment process was simple and easy. It took about a week to get all the right papers and get all of that signed. But that’s normal with anything like that and I was doing it over the phone too. I got $39,000 in debt and I stopped paying all the bills. I let National Debt Relief start handling my bills and I changed all my information to them so the creditors would call them. I have been with the program since June 16th of last year and we've already resolved a bit over $10,000 in debt. They originally said that I have four years to do this program but I'm already a quarter of the way there. I hope it takes four years at the most as long as all the creditors cooperate with what we are trying to do.

    At first, the creditors called all the time. That was before I could get everything changed over. There were some banks that were relentless in calling and I answered the phone four or five times. I told them not to call, but they still did, and eventually, I got a little frustrated. I became a little snob with them and I called National Debt Relief to make sure that was okay. The gal was really nice and she was surprised that I even answered the phone that many times.

    I make bi-weekly payments to National Debt Relief. But one time, a creditor popped up and we didn’t want to wait to lose the offer so I had to pay an extra $220 one pay period, which was fine. But that may be something they want to mention when they explain the whole process to the customer. But other than that, their process has been straightforward. Every time they've had a resolution, they have sent me an email and then called me right away. They would give a verbal and we would move on. Anytime I’ve had a question, I would call them and they would given me the answer in five minutes.

    National Debt Relief does all the dirty work for me. I've looked through the little portal for the website and I can see the fees that I’ve paid them, and they’re worth it to me. I had one debt with Walmart which was $4,400 and we settled it for $1,600. I'm taking years of payments off for paying them an extra $700 and that’s fine with me. I'm starting to see progress and it has given me a little relief. I still have got a long way to go but I feel safe. In the beginning, it was a little nerve-wracking just taking bills and throwing them out right away and. I was not even paying them essentially but once I got the rhythm of it and National Debt Relief made that first call saying they settled something, I started to feel a little more comfortable.

    Deciding to work with National Debt Relief was one of the best things that my wife and I could have done, and I've already told five people about them. If you have debts that you can’t handle, give them a call. The worst case is you’d say it’s not for you and then you move on. But with NDR, I can call one day and stop the whole program, and whatever money is invested, I can get it back. It's nice knowing that that option is there. I don’t feel stuck anymore.

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    Reviewed Feb. 4, 2018

    National Debt Relief has one of the best ratings so I thought of giving them a call. I was approved and I gave them all my debt and all of my hardships. The process for enrollment was fairly easy but it was a little overwhelming because I was in a very tough situation. First, it unravels and was kind of stressful. It was hard going through this six months of collectors calling me non-stop and letting my account go completely delinquent. It was a very intense moment and I would just try to sit down and forget about it and move on with my day.

    They put me over to a loan company. They gave me a high-interest loan that would pay them off. That way I’ll have more money to will and deal with and make my settlements quicker. It is less than what I would have had them originally. Even though I didn't want to have a high-interest loan, I jumped at the chance just to get rid of the stress which was just insane and embarrassing.

    The negotiators I’ve worked with were very nice, knowledgeable and very prompt as they always answer quickly. It was comfortable working with my them. They walked me through it if I had questions. There was a time when I was just waiting and they said it would take time and that they couldn't settle until I have that money in my account. I was trying to deal with the calls and I was just waiting to have money. NDR reached out to me to check if everything was okay and if I was still making payments even though I wasn’t calling them.

    NDR’s service is fine. I never had to sit down and added up the cost of what I was paying. It’s like $10 a month so, I'm okay with it. It's not big of a deal. The only thing that I hated about it was the phone call system. I got consolidated before and I didn't have to go delinquent. That was kind of weird thing for me and it was not what I was expecting. It was so, so stressful. But that's over now so, I'm a little better and they have settled all my accounts now. As they settled, they kept in contact with me then they started me with my payment. We do automatic payments. It’s little less than what I was making with just minimum payments to all these different places.

    At this point, I'm still making my payments. But it’s definitely a huge relief of not having that hang over my head. I have to work on rebuilding my credit now. I’ve been with National Debt Relief for about eight months. I am hoping that I will rebuild my credit three years from and I'll be all right. During all the stressful situation, my brother called me and asked me about it but he said that what I did was not worth it. But for me, it was worth it.

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    Reviewed Feb. 4, 2018

    We had some changes in our life that resulted in some medical bills and a change of jobs, and we accrued some debt really quickly over a short period of time. We knew we didn't want to file bankruptcy, and we wanted to be responsible for as much of it as we could, but we couldn't get our head above water. We looked up National Debt Relief, and from our research, they were the highest rated in terms of positive feedback. We called a few people and after talking to those guys, we felt like the company was number one. The way they were structured was easier and it was very transparent.

    They were good about working with us. They asked what would work best for us and let us set up the payments on either bi-monthly or monthly, and we could choose the dates when they came out. We set up a bank account that we paid into, and then they negotiated and paid off the debts from that bank account. They switched us a bit and this worked out really well. National Debt Relief also contacted Liberty Lending who created a high-interest loan for us, and then they used that money to pay off those debts. We were able to pay Liberty Lending who helped us, so it allowed us to rebuild our credit. National Debt Relief negotiated all of our debt down 50%, and all of our creditors have been paid off, thanks to the loan from Liberty Lending. We had about 50% of the total amount that we ended up being responsible for, and we had about 50% of that paid off.

    I felt really comfortable working with these people at National Debt Relief. We were notified by either phone or by email when they had reached a settlement, and usually, we can approve it by clicking on a button in the email, or by going to our account and approving it there. The only complaint that we had was that when we first started, everything was very prompt and we would get responses to our emails or questions literally within four hours. However, over the last few months, it took a few days before we got a response. I had heard or saw that a few other folks had said that too, but National Debt Relief always got back to us, so it wasn't really a big deal. The response time would be the only thing I'd change.

    National Debt Relief is a cool service. They gave us information for our creditors to call, and they gave us some instructions as to how to handle our creditors and what to tell them if they call. Basically, we are just sending the creditors right back to National Debt Relief, so a lot of stress was taken out of the whole repayment situation for us. The cost of their service caught me off guard a bit, but it was my fault because I really didn't do the Math. When we finished up the program and we got the loan, the cost to do business with National Debt Relief was about the same amount as what we have left to pay on our loan. But that being said, National Debt Relief still ends up a very positive experience. Their team has always been very helpful, clear, and polite. If a friend asks us about National Debt Relief, we'd tell them to go for it.

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    Reviewed Feb. 3, 2018

    Outstanding words can’t explain. Hope to see my debt improve and the help was fantastic. Nice people. Things will improve in the future but right now they were really understandable how this works. Explain things clear. Good job/great to hear positive feedback.

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    Reviewed Feb. 3, 2018

    Excellent assistance along with clear explanation of all documents. Alex did a terrific job! The Welcome group who verified my information was professional and friendly. I appreciate all the help and look forward to being debt free. I would recommend this service to anyone wanting to fix themselves of their debt.

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    Reviewed Feb. 3, 2018

    National Debt Relief is aggressively helping me pay down my debt. I highly recommend this service to anybody who has run into financial hardship, but still has the integrity and desire to pay off their debt. I did not want to file bankruptcy and this option suited my needs.

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    Reviewed Feb. 3, 2018

    Your customer service representatives are all very helpful and very informative. I was very impressed with Micha and Chris. They were friendly and helpful. I have a very demanding schedule and they were very patient with me and answered all of my questions.

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    Reviewed Feb. 3, 2018

    The staff at National Debt Relief couldn’t have made my experience any smoother and easier than they did. As nervous and unknowing as I was going into the process, they really did an amazing job at walking me through it step by step while explaining every detail and properly answering each and every question I had. If you are in need, I highly recommend them.

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    Reviewed Feb. 3, 2018

    Very accommodating staff. Fast changes on my credit reports since I joined. Once you join there's no more turning back because you will be stress free from your debt and expect the changes right away as soon as you join. No long wait on phone calls. All questions you want to ask how to be debt free will be answered professionally by the friendly and professional staff of National Debt Relief. I am very grateful for joining.

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    Reviewed Feb. 3, 2018

    I received an email regarding one of my credit cards, I called in and the representative was able to give me accurate advice to help. My questions were answered before I had the opportunity to ask. Thank you for all the help.

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    Reviewed Feb. 3, 2018

    Process was simple and the customer service was great! They answered all my questions and made me feel at ease about my choice to go with their company. No hidden costs or fees, they tell you about them up front. Hope I never have to, but if I get into a financial jam again I would go with this company.

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    Reviewed Feb. 3, 2018

    They made me have some peace of mind in a very stressful situation. I was in over my head after my divorce and National Debt Relief was there for me. I am thrilled that I will soon be out of debt and able to go on with my life. Thank you for giving me a light at the end of the tunnel.

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    Reviewed Feb. 3, 2018

    I am very pleased with the result from the debt relief workers, they keep me inform with how everything is going with the debtors. Thank you very much. I will recommend the debt relief team to everyone who is seeking debt relief and to tell them to try it.

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    Reviewed Feb. 3, 2018

    My initial debt relief qualification consultation was pleasant. The team member was very understanding, informative and helpful. I did not feel judged or pressured. The team member was thorough in explaining the process. I again had the same experience with my Welcome Call. That team member also was very pleasant and thorough in their explanation of the program.

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    Reviewed Feb. 3, 2018

    Consolidated all my credit card debt and have me set up with a payment I can do. I am on a fixed income and their consolidation will cut my credit card payments more than half. I will be debt free in a year and a half. Thank You NDR.

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    Reviewed Feb. 3, 2018

    Always kind and Friendly and Professional. Always attentive to my accounts and financial needs. I am very pleased so far with all they have done. They have worked very quickly to resolve my accounts. I really appreciate truly all they have done.

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    Reviewed Feb. 3, 2018

    They are nice and explain you everything step by step, I feel better knowing somebody is there to help me. It was really hard for me after the doctor give my husband that his heart it's not good anymore. All the calls from my credits cards driving myself crazy so thank you.

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    Reviewed Feb. 3, 2018

    Very pleasant experience. Joel was very knowledgeable about the process and was able to answer all the questions that I had. Very professional. Very satisfied with them so far. Looking forward to being out from under debt I have gotten into. I did a lot of research when looking for a debt relief company. Did had the best reviews and ratings. Would definitely recommend this company to friends.

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    Reviewed Feb. 3, 2018

    My experience with National Debt Relief has been professional and positive. Everyone I have had contact with has been extremely direct, clear and pleasant to speak with. All representatives were very forthcoming with all information, and took great care to make sure I understood the process and specifics. I am looking forward to our partnership!

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    Reviewed Feb. 3, 2018

    My person Casey done an excellent job explaining how National Debt Relief helps a lot of people in overwhelming debt. He explained too how negotiations would be done. We went thru my budget & set up a monthly payment I could afford. So far everyone at National Debt Relief have been understanding & very helpful.

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    Reviewed Feb. 3, 2018

    I call them yesterday, Marvin was very informative, and knowledgeable. He explained everything to me and I was very comfortable signing up with the company. I would recommend anyone to me the call and get the information you need. Start working on your credit you need.

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    Reviewed Feb. 3, 2018

    The two people we felt with when signing up for the program were very polite, professional and did a wonderful job of addressing any and all concerns we had. If there is s reward or bonus program for outstanding job performance, Alex and Felecia deserve such recognition.

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    Reviewed Feb. 3, 2018

    Huge shoutout to Marcus who set up our account. He took the time to explain everything and laid it out really simply. Then, Frank, who did our welcome call, was super warm and customer oriented. Overall, we really appreciate not being judged and we definitely didn’t feel that here.

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    Reviewed Feb. 3, 2018

    They are great people. They do want to help and make things easier for you. They treat you well and with respect. Real professional people. I do recommend them. Hope everything goes good as it is going. Happy to be with you helping me out. Thank you.

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    Reviewed Feb. 3, 2018

    I want to say that I have never felt more comfortable dealing with financial matters or trying to qualify for any type of assistance than I did this evening. Both of your company reps were professional, friendly, knowledgeable, and made me feel very much at ease. I spoke with Marissa first and she sent me to (this is terrible, I can't remember his name, I'm sure you can check your records and find out), and they both did a great job. They made sure I knew and understood what everything we talked about meant and let me know it was ok to ask questions not only today, but anytime down the road. I want to say thank you to both of them, and thank your company as well.

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    Reviewed Feb. 3, 2018

    I was very comfortable as we went through the process for signing up to the Debt Relief Program. Andrew ** was very courteous and explained every detail of the program. He took time to evaluate our debt and income to determine the best fit to help us accomplish debt relief.

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    Reviewed Feb. 3, 2018

    Steven and the woman who went over my welcome phone call (I forgot her name) were extremely helpful. They were both very patient with me while my 5 mo old twins screamed and fussed into the phone. I thank you both for being so wonderful. I didn't feel judged, and that made the whole process even better.

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    Reviewed Feb. 3, 2018

    When given information about NDR, everything was very clear and easy to understand as it was being explained. The people I spoke with were very nice and understanding in my situation. Customer communication was easy and quick. Responses to emails, phone calls, everything was great.

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    Reviewed Feb. 3, 2018

    There were a lot of things that rolled my debt, and the one main thing which hurt my finances was the sickness I was going through, paying doctor bills. I would sit and pay all my credit cards at the time and one of my biggest cards was a Home Depot, which I was going to pay through before that card went into default because if I went to default, I would get kicked with some more interest. I had everything on a deferred interest for two years and the income tax was late that year. I missed the pay day a couple of weeks, and they put all that interest on me. There was no way I could pay this stuff, so I sought out National Debt Relief, and I told them that we needed to get the program to work for me. The enrolment process was really easy. I was paying them $380 at first, but before I came to the program, I was paying $500.

    NDR would send me something when the account got settled and I'd agree to it, even though I really didn’t understand. That's something for them to really sit down and look at the banks that are feistier and get that prior talk. After I got processed and served them things, it's like, "You know what, they've done take it to the next level." But if they can figure out how not to let it get to that next level, they'd make a lot of money. NDR is a good program if you don’t like to argue with creditors. When it comes down to it, I could almost try to settle these things up myself and save money. But I might as well bite the bullet because, in the end, the creditors got the option to sue you and then it doesn’t matter what company, you're on the line for the debt that you made. I made it about a year before I got sued, after which I went to a lawyer and I talked to him, and I've been trying to settle some of the fees. Bankruptcy was an option for me, but I didn’t want to do it. 

    I brought seven accounts to NDR, and three of them have been satisfied. But NDR must take care of credit cards that are high, like my Home Depot card for which I owed a lot of money before they settle any of the little mess. They should reach out to the large one and then handle the small ones. Getting sued was always a possibility, but I didn’t even get a letter from my creditors, and it was like I didn’t owe anybody. National Debt Relief did that good. I’d tell my friends to go for NDR too because they're going to save you a whole lot of money if you don't get sued.

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    Reviewed Feb. 3, 2018

    I reached out to National Debt Relief as I'm going broke and got in their debt consolidation program. They’ve been helpful and it has been good working with the negotiator. I just started working on it now and my credit cards are starting to get paid off. I’m doing good so far and I'd recommend National Debt Relief.

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    Reviewed Feb. 3, 2018

    The negotiators I spoke with from National Debt Relief explained everything. They sent everything through email and also sent hard copies to my mail in case I couldn't print it out. At that time, I could pay my bills, but I had no money left. I literally was broke at the end of the month. So they took into account my take home and then my debt, and they made it very reasonable. My payment is almost $700 lower than it would have been had I continued paying off my credit card. They paid up a lot of money for me. They consolidated all my debt and they’ve taken care of everything. I don't get phone calls anymore. I don't get bills in the mail either. They just take the money right out of my account every payday and I don't have to worry about it.

    Right now they have already paid off three of my cards, and it hasn't been a year yet. As a result, I have extra money now. I can buy food among other things. They've released a lot of money so that I'm able to take care of myself and not have to worry about these bills getting any time and my credit rating dropping. Overall, National Debt Relief has gone above and beyond on what they said they were going to do. My expectations were very low but they completely exceeded it. In addition, they didn't make me feel bad about my situation. They didn't talk down to me or anything like that. They made me feel like they understood where I was coming from. Plus every time I call, I get a person right away and they're so understanding. They're very quick about everything. Nothing false. I love them and I would recommend them to anybody.

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    Reviewed Feb. 3, 2018

    I was stuck in traffic when I heard the radio commercial about National Debt Relief and called them. I was trying to get out of debt and applied to their settlement program. During the enrollment, I filled out some paperwork and sent it in. It was very easy and we were done in 30 minutes. We went through our bills and figured out what we could afford to send. We agreed to that and that's what we're at. Their negotiator sends me a notice once they got an offer on the table and asks if I want to accept it. They've been settling the debts and none of the creditors are bothering me at all. And I'm satisfied. I've been doing it since August and the program would be completed within three years. Everything is going so smoothly and I don’t worry about paying the bills anymore.

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    Reviewed Feb. 2, 2018

    So far the experience has been easy and helpful. I reserve full judgement until we are further along in the process. I have a feeling that I'll end being very satisfied. Called back to confirm some information and was assured that all information will be kept private, or as private as possible.

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    Reviewed Feb. 2, 2018

    I had a very pleasant time enrolling into the this program. I am going to recommend a friend today. Thank you so very much for your help and time. Very informative and Patient, took the time out to explain every detail. Had no problem with answering any questions I may have had.

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    Reviewed Feb. 2, 2018

    Freddie was very knowledgeable and friendly as he guided me through the steps to regain my financial freedom! He was patient with me being as I watch my grandchildren and have limited time. I look forward to working with National Debt Relief throughout this endeavor.

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    Reviewed Feb. 2, 2018

    Great assistance and concise presentation. When I called them they made sure that all the avenues and questions were answered. They explain everything about the contract and made me aware that I'm the one deciding for everything. They explain the contract every paragraph and allowed me to ask questions anytime.

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    Reviewed Feb. 2, 2018

    The people were very friendly and helpful. They are there to help with questions and able to assist you with other things. They can help and give advice on any problems or paperwork that has to be done. You can call anytime and they are there to assist you all things.

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    Reviewed Feb. 2, 2018

    So far I have had great experience with the agent that I have talked to... he was helpful & give accurate info. I am excited to start this process of becoming debt free, this seems like a good program that will help me achieve that goal.

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    Reviewed Feb. 2, 2018

    Started my research this morning and by the end of the day we had a plan. They were very thorough... answered all my questions and addressed my concerns. I will hopefully be leaving another review in four years when we are debt free. Thanks National Debt Relief!

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    Reviewed Feb. 2, 2018

    I found the process to be easy to understand and the representatives friendly and helpful. So excited for their help. The electronic signature through email is convenient and easy. The monthly fee is within my budget and I feel hopeful about my future credit now. Thank you.

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    Reviewed Feb. 2, 2018

    Glenn was very helpful and kind. The amount of time it was going to take was provided upfront and was very accurate. I felt very good about my decision once our conversation was complete. The follow-up call went very well also.

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    Reviewed Feb. 2, 2018

    Reaching out in these situations is difficult however the people at NDR were knowledgeable, courteous, and patient. They went above and beyond to make sure I understood and had all the information I needed to make a decision. Even worked with me on being available around a hectic work schedule. True professionals in every way.

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    Reviewed Feb. 2, 2018

    Rocco (agent) was very nice and understandable. I'm looking forward to making my future secure. I would recommend NDR to anyone who is struggling or over the top with debt. I'm on my way to a better future without stress and hardship. It's a weight that was lifted off my back.

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    Reviewed Feb. 2, 2018

    Erik ** my first contact was very knowledgeable and answered all my questions. The welcome call was just as good, answered a couple of questions I had as well. So far I am very happy with the service and hope to have a great experience with National Debt Relief and look forward to being debt free.

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    Reviewed Feb. 2, 2018

    Outstanding service, could not come at a better time. Having financial difficulties right now. National Debt Relief came to the rescue. Needed this help with mine being the only main source of income. Last half of 2017 and beginning of 2018 have been rough, can't wait until this is all behind us. Thank you.

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    Customer Service

    Reviewed Feb. 2, 2018

    I found the information given as very informative and was able to take care of everything in a very timely manner. Upon completion of each step I received an email re-capping everything. If all goes as laid out for me I would have no problem recommending this to others who are in the same predicament I am in.

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    StaffProcessTransparency

    Reviewed Feb. 2, 2018

    I want to thank Chris, Brandon, and Cathy (oops I think that was her name) for displaying amazing soft skills with me. Their knowledge and patience surpassed my expectations and lessened my fear to go through this process. Since I struggle with ADHD and anxiety, I truly appreciated their paced cadence of speech and not rushing through their explanations and disregard my attention and comprehension of the many legalities. I bless you all and hope for the best outcome. Thank you for your help.

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    Verified purchase

    Reviewed Feb. 2, 2018

    I've been with National Debt since last July 2017, I'm still receiving bills and I just received a letter yesterday I'm in a Collections... I don't understand why? One is with Synchrony Bank/Yamaha Powersports. They want a payment sent to Global Credit & Collection Corp, 5440 N Cumberland Ave., STE 300, Chicago IL 60656. $1,190.51.

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    Customer ServiceTransparency

    Reviewed Feb. 2, 2018

    Great customer service. Easy to keep up with everything that was explained to me. I feel very comfortable knowing that National Debt Relief is going to act on my behalf and help my wife and I on the road to financial freedom. Would recommend to a friend or family member.

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    Process

    Reviewed Feb. 2, 2018

    I receive great care upon my application. Very informative on the process. Receive my first notice of Settlement for CITI. Very happy! Have been nervous what was happening for the last 3 months. Would have help to have some monthly updates.

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    StaffProcess

    Reviewed Feb. 2, 2018

    Both representatives were very helpful and understanding of my situation and did all they could to help guide me through the process. I'm very happy that I have a trusted company to help me to gain financial stability. I cannot thank them enough.

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    ProcessTransparency

    Reviewed Feb. 2, 2018

    My experience with setting up the program was very easy and they explained it so that I could understand. I was pleased with the experience. It was not a real long and draw out. Thank you! I also hope that if anyone I know that needs help like I do I would tell them about the experience I had. Thank You.

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    Customer ServiceStaffProcess

    Reviewed Feb. 2, 2018

    Super friendly staff. Very knowledgeable on the details of the program. One thing I can suggest is for them to talk a little slower. Also can’t print some of the forms from the email. They say pdf password protected.

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    StaffProcess

    Reviewed Feb. 2, 2018

    The program is exactly what I was looking for. Everyone I spoke with was extremely helpful and understanding. I felt understood and not judged. I would recommend the program to anyone in need of a way to get out of debt. In 20 months I will be free of $7000.00 in credit card debt.

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    Verified purchase

    Reviewed Feb. 2, 2018

    I was very happy with the application process and advice from Lorraine. I am hopeful the rest of the process will be as smooth as the application process was. I never thought I would be in this situation and hope to never be in it again. Credit cards are good if you can pay them off right away.

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    Staff

    Reviewed Feb. 2, 2018

    Everyone I have spoken to has been very helpful and friendly, the customer support services are all very knowledgeable and willing to work with you. I’m so glad I found National Debt Relief to help us become debt free. I would recommend this to all my friends and family.

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    StaffProcess

    Reviewed Feb. 2, 2018

    Both Jerry and Andrew were very informative and eased my mind about getting into the program. Jerry told me all about the program, answered all of my questions about the law firm and how they get in touch with all the creditors. When Andrew called he went over everything again. Both representatives were great.

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    StaffProcess

    Reviewed Feb. 2, 2018

    I was a little skeptical when comes to speak with the first representative because some of my questions were answered unclearly. However, when I spoke with the UW department, it helps me feel at ease and have more confident with the program. Phenomenon job and very profession.

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    Staff

    Reviewed Feb. 2, 2018

    So far, the experience has been positive and informative. I am excited to be moving toward becoming debt free. The information and support has been helpful and beneficial. It is a huge relief to have made this first step. I only wish I had applied sooner.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2018

    Great. Everyone was knowledgeable and thorough. I am pleased for the help and hope to get debt free as soon as possible. I will call for assistance when needed. The staff was very kind and empathetic to my financial situation. Thanks.

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    Customer ServiceStaffProcess

    Reviewed Feb. 2, 2018

    When finding myself in need, I called. Matthew ** answered and did a fantastic job walking me through the process, step by step. Both he and Frank ** made my experience pain free. They understood my situation and at no time did I feel as helpless or worthless. I was completely supported in this time of need. I so happy and relieved for making that call to National Debt Relief. Thank you Matthew and Frank!

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    Verified purchase

    Reviewed Feb. 2, 2018

    You guys helped me and my fiancé feel like we don’t have to drown anymore. We truly appreciate all the help from Teneesha and Simon! We are excited and thankful for this new beginning. We’re finally on the road to being debt free thanks to National Debt Relief.

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    Staff

    Reviewed Feb. 2, 2018

    My experience was so... painless, especially talking with the representative Ms. Tangela **, she was AWESOME!!! Talking with her about why I needed to get out of debt was PEACE OF MIND. She helped me to see that 3-1/2years would be the best route for putting my credit back together.

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    Verified purchase

    Reviewed Feb. 2, 2018

    We were very worried about doing this but knowledge is power! Signing up was very smooth and Meisha was very knowledgeable and guided us through the process. We’re just starting this journey, so hopefully we will be debt free in the next few years!

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    PriceStaffTransparency

    Reviewed Feb. 2, 2018

    Representative was very knowledgeable and explained everything very well. Cost is a bit high but hope it's worth it. So far so good. I used them because of the reviews I found online. Should be debt free in 2.8 years.

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    Staff

    Reviewed Feb. 2, 2018

    Everyone that helped me was extremely professional and polite. They were very informative told me everything part of the plan and how it would help me. Very happy with the service. Looking forward to the day when I am debt free. Thank you National Debt Relief.

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    Customer ServiceStaff

    Reviewed Feb. 2, 2018

    Every time I answered a question. She made me feel like a failure for ending up in this financial situation. It was like my ‘hardship’ wasn’t good enough to be on her list. She didn’t even work up the median test for Chapter 7 (which I had taken and passed) and her fee to help me file Chapter 13 - and pay my creditors 100%- was $4250! (BTW, with Chapter 13 the funds are withdrawn from your paycheck so your employee finds out!) I called National Debt Relief and was greeted and treated with respect and as someone who really needed some help that they were more than happy to provide. I am going to save around $13,000 and I feel like I remain in control of my situation. They have been awesome.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 2, 2018

    The enrollment process was fairly easy and went well. Looking forward to making some headway getting out of debt! The representatives explained everything very well. They made it clear that I can call anytime I have a question or concern.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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