Buyer's Choice Award Winner

National Debt Relief Reviews

4,883,792reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,786)
  • (5,509)
  • (1,362)
  • (594)
  • (498)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,883,792 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,883,792 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 276 Reviews 54635 - 54835
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I just loved working with Adam ** and getting enrolled with NDR. I have had so much financial stress and also lost my dear Mother two years ago. Your company and staff have lightened my load and I'm looking forward to making more settlements. Thank you, God Bless.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    This is the first time, I believe I made a good decision with National Debt Relief. I know the debts I owe will save money and will be out of debt less than 4 years. I am thankful for being in this program. I will see the light at end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    They are wonderful people to work with. I app. everything they have done for us. They have help us a lot. I would send anyone to them. They call you if they need to talk to you. They are great. We are glad we found these people.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    I found National Debt Relief while searching the internet. I was in over my head with trying to finish college, newly married and a baby on the way. I was nervous at first, opening up about my personal debt, but after I received a follow-up phone call giving me updates, I knew I made the right choice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    My experience, thus far, has been pleasurable. Representative(s) have all been most helpful in assisting/accommodating to resolve my debt situation. I appreciate your patience and kindness. Thanks for keeping me updated on my account and helping me to stay focused on becoming debt free.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I was drowning in debt, with no method of actually coming out of it, but I got in touch with National Debt Relief and they're helping me finally get my head above the water. These guys have literally helped save me from judgements and just slowly going under with debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    National Debt described me as a "good client" and therefore they were offering me a "great deal". They told me after 6 months of paying on time, that I should definitely go with Liberty Lending who would give me a $12,000 loan to pay off my bills. Additionally, I would begin getting high ratings on my credit report. Today they deducted an additional amount more than I had anticipated and I called them to request the money be returned and they told me that they weren't able to do that today and the person who spoke to me said he would TRY to get back to me by the end of the day. This has not given me peace of mind; but it has increased my anxiety by a inordinate amount.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    While it is still too early to be sure it appears this program is going to be of great value to me. I have some large bills that are overdue. When I get these paid off it appears I will be in good shape for the future.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    You don't even know your customer. I have been a client for 39 months. As a matter of fact July should be my last payment. I was told that my credit would be improved, only to find out that I need a credit repair company to do that. All of my accounts have been paid. I am grateful for that.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 21, 2017

    When I started doing this program I was lead to believe that everything would be handled on your part. Even after giving your number to one of my creditors I still get calls several times a day. They're calling my job now too. I'm having $291 pulled out of my account when my check is $400. You didn't leave me with any real money to survive on. I thought this would help but you're ruining my credit in the process. I should have taken out a bigger loan or just filed bankruptcy. This program seems counter productive. Honestly knowing what I do now I'd never recommend this program to anybody. And if I could I'd quit your program now but it's too late for that. So you want to know how I feel? Very unsatisfied and pissed off. I could have probably done a better job making my own negotiations with my creditors. In fact I give this program a minus 2 stars.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    NDR has been very good with helping me through this tough time in my life, and has followed through with everything they said they were going to. They have been very helpful with me in making this process as easy and painless as possible. I am very happy with the service I have received and would highly recommend this to a friend or family member.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    This has been such a helpful service and the customer service is beyond AMAZING! I have called several times for help and they are always willing to help and are very polite! Also the company is willing to work with you to help you set up the best possible scenario based on your situation.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 21, 2017

    The representative that I spoke to clearly explained the program and all details necessary for me to know. He provided information and resources necessary for my success in this program. On top of it all, he was very friendly and further explained any other questions that I had. I'm a pleased with my experience so far with this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    NDR made it very easy to get started, they explained everything very well with no pressure to join. We had a lot of questions and they were all answered. They followed up with phone calls as promised, very helpful folks. I have called the customer service line once with issues with threatening creditors and they gave me great advice on how to deal with them. We appreciate the great service. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Very professional and I like the process... straightforward. The information was very thorough. We are on a great start to knock our debt down. Since I am a visional person, I like the emails and the breakdown of what to expect in the next four years.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I am a consumer and was in debt that would have taken 15 years to resolve. NDR gave me a way to pay off my debts within two to two and a half years. I am currently in the process of this process. It simple, quickly supported and very easy.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    After just about one year in this program we have reached agreements with two of our creditors. I am starting to get some very aggressive responses from other creditors and even very low offers that seem hard to pass up. I am hoping that NDR will handle this next set of challenges as well as they have handled the first year. Very easy to work with and I get the feeling that my families best interests are at heart.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    Was hesitant at first to do this but could not be happier with outcome. I am completely satisfied with service I received from NDR. All my questions were answered and I was well informed throughout entire process. I would recommend this service to anyone that is need of help getting out of credit card debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I appreciate the opportunity to be able to pay off my debts with a single payment, in a shorter time frame and with reduced balances. The customer service department has always been helpful in answering my questions and resolving issues. I have recommended your service to friends and family.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    So far the company has done a wonderful job and I feel confident and more relaxed than I have in a long time. From the beginning until now everything has been very easy to do. They treated me with respect and help me throughout the process which did not take long at all.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Treated with respect and kindness. They recommended me the best program and didn't make me feel pressure. It made my life a million times easier after consolidating my debt. The representatives on the phone were easy to understand and made my process easy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I have received every time when I have had a question or a problem great help and very understanding team members. I have told many friends about my experience working with National Debt Relief. I got myself into this mess. I am glad I have your team on my side to help me with these matters. Thanks again for all the support.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    The process has been very easy with the exception of a couple of minor issues that were taken care of with ease. It has made life a lot easier not having to worry about meeting the monthly bills. I would highly recommend this company if you are having issues with debt. They give you peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    On the first call and the welcome call the agents were very helpful and understanding. Going forward I hope to have the same type of experience. I have expressed being very nervous about this process and they both reassured me that this was the right path to take.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    It takes a little while, so you have to patient with the process but my first account was settled for 1/3 the balance! Can't wait to see the progress with the rest of my accounts. Customer service has been great and answer all questions I have. I can see the light at the end of the tunnel!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceTransparency

    Reviewed June 21, 2017

    They help me to settle my debts in easy and affordable way. And no problem to contacting them. They always send me an email for updates my account. Their customer service is excellent in answering my question. I highly recommend the National Debt Relief in anyone who need help regarding their debts.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    So far so good, they were able to cut my debt nearly in half. Also very helpful and courteous. For example, one of our creditors were in the process of suing us and all I had to do was to make one phone call to NDR and they took care of it immediately.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I have had to contact the service numerous times to make additions or changes, I have always received great service. I have changed the date and the amount of my deposit at least three times to make it easier for me. I believe that these changes will enable me to complete the program quicker.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    Staff service is very good. Painless sign up. Really appreciate ability to borrow from escrow account but haven't received money yet. When legal company contacted via email there was no reference to your company. Had to ask them who they were. Same with bank holding account. You need to make it more clear who will be contacting us and why. At 3 months, no apparent contact with CC companies. Somewhat concerned.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    Nothing has been done yet. I haven't seen any results so far. It would be nice to know when something is being done and what is being done. The creditors are driving me half nuts with their calls and are asking for information about who I'm working with and how they can reach them. I just refer them to your website.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    Customer service was excellent. The representative answered every question and instructed me with little confusion. She made me feel like I was speaking with a friend. I will see if this continues in the future, because my debt is still in the works.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    I appreciate all the services this program is providing for me. Having them manage my debts has made my life less stressful. I'm amazed at the negotiations they make with my creditor. I would definitely recommend them to anyone who needs their services.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I think that everyone was very professional and well learned. Hold time was bearable. Most of all, personality was a pleasant plus. However, negotiation is a bit slow. I would just like to say, THANK YOU. But there is one thing missing, credit score. An update of the credit score would be nice if added to the view portal.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    I'm glad to be part of the program because the only thing I want is what happened with my debts, "pay my cards". I'm just in the beginning of the program but I feel more secure and I hope everything goes well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I only have one thing to say. I trust them. They are aware of my disability and I needed to have someone who would not abuse of my difficulties and they are the one. If you need help call on them.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    We are completely happy with the services provided to us! We are sticking to the plan so when we come out of this on the other side we will be debt free!!! We can't wait to have this extra weight taken off our shoulders!!!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 21, 2017

    I am very happy with my experience. They were very helpful with any questions I had and they made my every day life a lot easier when it came to dealing with my creditors. They were able to get almost half my debt relieved by the credit card people and found a company that would give me a loan to satisfy the debt I still owed at reasonable rate. I am now free from 7 high interest payments to 1 very reasonable one.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    If I call and need to stop deductions for a month 2 or 3, I don't need a lecture and 20 questions as to why. Usually the person requesting this has reasons or a financial problem. The warnings about creditors not honoring the agreement etc. are all unimportant. The fact is if they want any money they will renegotiate the deal, or get nothing!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 21, 2017

    Very knowledgeable, made process easy. Explained everything in way which minimized any worries about getting into program. So far I'm very satisfied, and glad I called, I would definitely recommend them to others who had debt issues like I had, it has made my life easier.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    Only complaint is that the creditors that have not been contacted yet are still blowing up my phone, emails and sending notices. I have even had them calling me at work - which I could lose my job over!!! Overall I am happy and the people I have spoken to have been very helpful and considerate to me on the phone which is not the norm nowadays.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    From start to finish this whole experience has been extremely helpful. Every team member was extremely knowledgeable about the debt process and how to resolve your issues. Every team member was extremely nice and understanding. I am so thankful that this program exist.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    Tommie was great getting me enrolled, knowledgeable and empathetic. However, it has been over 2 months and I've not had any communication at all. I fear my payments are just sitting and my card companies are pinging points off of my credit in droves for non-payment. So far, the best part is that the phone calls from the card companies have mostly stopped, but it'd be great to know that my trust wasn't placed in a black hole of sorts.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    So happy I found National Debt Relief!! I have the peace of mind now and a lot less stress in my life!! Would be lost without National Debt Relief. If you have debt problems definitely go to National Debt Relief for help. Best experience and can't wait to be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Due to debt load and fixed income I searched for a company to help resolve the load. I looked up companies via internet and chose National Debt Relief. I have never dealt with any organization of this type and was a bit apprehensive. But from the first call I was treated with kindness and concern. They guided me through the process and have kept me updated on a regular basis. All in all I have peace of mind that all will be resolved. They have done all that they have promised. I highly recommend them to anyone who needs their services. I am totally satisfied with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I have been pleased with National Debt Relief, their help came at a time when I needed someone to help me out of the rut of credit card debt which had built up over the pass few years. They have always answered any questions I had and treated me with respect.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    The reps are super courteous and they genuinely sound like they want to help you. Takes a lot of the stress off of being in an unfavorable financial situation. They do all of the heavy lifting with your creditors, you just give approvals when they call. Highly recommended!

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    Have been in the program for not even a year and they resolved several debts. Looks like I'm half way resolved and looks like all will be resolved before the 3.5 year resolve for all. Very happy. Also whenever calling the staff is informative and polite. Very happy so far.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I am very glad I decided to utilize the services of National Debt Relief. They have not only given me peace of mind, but have also been very understanding and supportive when I recently experienced a financial hardship due to unexpected reasons. I am very confident in this company and I would highly recommend it to anyone. I have read comments from people who were dissatisfied because they weren't seeing "instant" results. To that I would say, you get out of this program as much effort as you put into it and it takes patience and time for this to run its course. About three or four more times as much as it took for you to get into debt. Thank you, National Debt Relief, for being an alternative to bankruptcy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 21, 2017

    It has been ok so far with dealing with NDR, I guess if anything I wish the process was quicker, waiting on settlements can give you lack of patience. You would hope that someone from NDR would call you constantly with updates.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    I haven't had any settlements yet, but the entrance into the program has given me peace... Based on my account info I should have a settlement by the end of the month which will be my next payment. Also I call and had one of my dates changed and the agent solve the problem very quickly. Thanks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    I am satisfied with what they are doing with me but after everything is all signed there is no communication from them at all. When they did finally contact me they were looking for more money to settle an account. Wasn't happy about that! Everything was supposed to be included with the final price they gave.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 21, 2017

    From the very start they explained everything in detail, the process from start to finish. So far we have seen that. Some of our creditors have acknowledged that they have been contacted by National Debt Relief that we will be working with them through NDR. That makes us very happy that they know we truly want to work them all, but to go from 68,000.00 to 19,000.00 social security a year after my layoff it's hard to come up with the funds. They have given us a peace of mind.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    Thought the repayment would have started sooner, understand money needs saved to begin but still getting calls from bill collectors. I would have thought they would have been contacted to explain we joined. Otherwise everything has been easy to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I'm very happy, the calls are over!! Thanks to you. I feel more calm! Because I'm not going to have problems anymore. Thanks to the team of National Debt Relief. You are professionals and very good lawyers. Thank you so much. God bless you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    National Debt Relief Customer Service Representatives are specialists in their field. I have talked with several different Representatives at different times and each one has been extremely helpful and they have helped me through what could have been a difficult process. Thanks for great customer service.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I just use it a few months now they work with you. I haven't been long since I signed up but so far I enjoy National Debt Relief. What I mostly love about them they go step by step to help you out to relief your debt as quickly as possible and help you get back financial sound.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    When looking for answers to clearing up my debt, my advisor helped me decide National Debt was my ticket to financial recovery. After answering a few simple questions, my advisor put me on a payment plan that worked with my budget.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    This is only the beginning of my debt free and in only 2 months they solved my first debt-card. I'm happy and I recommend this to everyone else that has lost them job for any reason. It's very nice and professional people. Really good customers service!!!! Love it.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    My experience has not been a good one. National Debt Relief takes their payment before payments are made to the creditor and I feel that it should be taken in increments just like the creditors' payments. Also, due to medical reasons I needed to skip two payments (when my payments were current without missing an automatic draft) and I was told it would be fine. I later was told that my settlement would be in jeopardy if I didn't make additional payments to get the funds to them.

    I was given a date that my creditors would be paid off and found out later that two of them hadn't even been worked. The creditors just wrote them off as a bad debt and National Debt Relief wants additional fund to settle with them when the initial proposal was supposed to include them with the months that I initially was told. I'm not pleased with the program and the lack of working on my behalf for all of the sacrifices I've made to keep my agreement with them and to try to ensure I had money in my account each pay period to meet my obligation. Now, I'm stuck!

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I am very satisfied with NDR. We have only been doing payments for 4 months and they have settled two of our credit cards. I would recommend them to anyone who is looking for debt relief options. National Debt Relief takes the stress away from getting out of debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 21, 2017

    I like that they were very personable and willing to work with you as more than a customer. They were patient and never pushy. They never came off as if they were trying to get a sale. They answered all my questions and made it clear that if at any point I had questions or concerns, that I could contact them and they'd be willing to help.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Overall, I am not satisfied with the experience. I feel like it is very drawn out and I was under the impression that things would move faster when the funds were available in the account. There has been no activity on my account in many months and I'm ready for this to be over so it can stop showing up on my credit report.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 21, 2017

    I enrolled in the debt relief program and I had a pleasant experience with all the parties involved. They are extremely customer-focused and the process was painless and efficient. From start to finish, the agents provide complete transparency so that the customer knows what's going on at all times. I would recommend to anyone.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    I am a newcomer into the program. I don't think enough time has gone by for me to give an accurate evaluation of the time and overall effectiveness it takes to complete this program. However, I am hopeful and encourage that my financial matters are in good hands. Everyone that I have spoken to seems to be confident and know exactly what they are doing to complete my business in a positive manner.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    NDR service has been quite satisfactory. I am pleased to be making progress toward becoming debt free based on the service they provide. Settlement offers have been reasonable for the most part and I do not feel pressured to accept settlements I can't afford.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    Pleased with National Debt Relief. National Debt Relief has helped me reduce four credit card debts so far, with two to go. Representatives who have contacted me have kept me well informed of their actions and amounts debts have been reduced. I have been very pleased with their efforts, as they have always been very helpful and professional.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Got the first deal and I am extremely pleased with the service and their ability to work on my behalf. They have been responsive to my messages and have gotten back to me in a timely manner. So far am very pleased with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    I consistently receive excellent customer service on any and all calls. National Debt Relief has proven to be thorough and professional with all matters all the while being a complete and total pleasure to work with. They have made the process of getting out of debt less stressful for which we are very grateful for.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    At last, I was way off budget and then I found I needed to move - took out another loan for that. I had to do something and didn't want it to be bankruptcy. My research led me here and am I ever glad it did. I am no longer under the pressure and feel that I have a partner in my quest to be debt free.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    From the first call I made, I have found the staff to be helpful and responsive to my needs. They have taken the time to return a call or e-mail and have answered all of my questions satisfactorily. I realize that the process takes time, and that's probably the hardest aspect of my experience thus far. So no complaints at all.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    I was treated with respect from the very beginning of the process and throughout. These people were on my side. I felt fully supported. Each contact has been positive and very productive. All of the staff members and representatives have been very professional and understanding.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    Everything is fine so far. I was impressed with counselor. He was kind and I hope my jokes did make his day. Nice guy. Thank you for all your goodness. I look forward to reducing my debt and I hope I don't die in the next 4 years. I have a bad heart. Thanks again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    Considering the circumstances, I have actually had a very pleasant and tolerable experience working with National Debt Relief. My advisor's name is Victoria ** and she has demonstrated knowledge of her craft, eagerness to please and clarify questions and is responsive in a timely manner should I reach out to her for any reason. I am saddened that my finances got to this point in the first place but seeing as I needed to use this service, National Debt Relief has gone about servicing me as pain-free as possible.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    From the time you sign up to the time they start settling your debts, it is a long time. The weeks go by slowly as the creditors still call you. They do not even attempt to settle your debts until several months go by.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    From the very beginning, when I was in deep **, I was able to tell them the whole story and set up a viable payment plan to eliminate my debt. So far I have resolved almost all of my debt and really look forward to the end of consumerism for me. NDR honestly negotiated with my creditors and fulfilled their promise. I am amazed at how easy they made it. Green pastures await, and I will be better for it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    I have gotten a lot of support and excellent service from National Debt Relief (NDR). Every time I have called, and inquired about my accounts, I received quality and professional help. At times when I felt uncertain about what was going on with the status and needed updates, I was given clear and precise answers. I would definitely recommend NDR to anyone who wants help with their debt. I am glad I did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    NDR has been super helpful during this whole process and has made cutting down my debt less stressful than with other companies. They are always polite over the phone and make me feel like they are truly advocating for me. I'm looking forward to being 100% debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    I had three accounts I consolidated. One was resolved, the other two are still hounding me through collections agencies constantly. I would have expected at least that to stop by now, so I'm a little disappointed. There isn't much communication about the progress either.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    It was an amazing experience. They definitely deserve the word "relief", because that's the way I felt right after I enrolled in the program. As of right now, all of my 7 accounts have been negotiated and I am moving away from my debt, all of this in just 15 months. The people working for this company really understand what you are going through. The process was very easy, as long as you follow the steps they provide you and believe me, the annoying calls from the banks went away. I am just so thankful I made the decision to call National Debt Relief and encourage you to do the same if you are in so much stress and willing to have the money to pay back but you just can't.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed June 21, 2017

    The ability to see current status progress on completing the debt as measured against the outstanding debts was not very visible and hard to access my account on a regular basis was extremely difficult. I am not totally satisfied. My effort to conclude this program and expedite its finish was not done in a process that would include a more clear view of what has been paid and what still needs to be paid.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    It was so simple signing up and finding a monthly fee I could manage. It has been 5 months and I haven't had much communication of progress yet which kinda saddens me and the emails I've sent were not well responded but I have trust that it will all be good. The contracts are really detailed and in my favor so I'm not worried. I can tell you more in a year or so.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    National Debt Relief is a reputable company that represents their clients well. My experience was questionable after I did my research, but I needed help with someone to intervene to acquire me some relief for the future. Great company. True to its mission and courteous staff assisting no matter what. I would highly recommend this company to others.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed June 21, 2017

    Did exactly what they promise. Keep us up to date on every single item. Like the way they contact you and get your approval before accept their offers. All bills been at least half of what was original owed. Best thing we ever did.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I have called a few other places and felt like there was no hope for me. I'm completely grateful for this company. I feel like there's hope and people really trying to help me in every way. Nelson was the guy that helped me and completely thankful.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    National Debt Relief helped me reduce my debt. The team are all very helpful and knowledgeable. Thanks to National Debt Relief, I am now paying $400 less a month and my debts will all be paid off in 3 years! I would highly recommend them to anyone struggling to pay off their debts!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I am very pleased with my experience with National Debt Relief. They were very professional, courteous and worked with me on every issue that I had. I'm glad to have come across them and I would recommend to a friend or family member. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I joined National Debt Relief early this year in an attempt to FINALLY get my head above water financially. Last week, I got a VERY favorable settlement on one of my credit cards, much better than I had expected. I hope I will be as fortunate with the other cards!

    Thanks for your vote!
    Verified purchase
    Customer ServiceOnline & App

    Reviewed June 21, 2017

    I've never heard from them except when I received the introductory information.. When I've forwarded them various info all I get is a robot response. I've never even received an account number or how to access my account to see if they are making any progress. Also Global Solutions is impossible to get into their website and no reason for me to be charged for an account I can get free at any other financial institution. There has been NO FOLLOW UP WHATSOEVER!!!

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 21, 2017

    They were very concerned about helping me understand how NDR works. Everyone I spoke to took the time to explain the details of the settlement offer they were calling me with. They also made sure I understood how it would affect the total payoff.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    Every communication needs to be had in writing. Some basic info that was the reason for me signing up has now been changed. Explanations given over the phone have not met up with info shared in writing. This rating could change as time goes on but for now this is my experience with NDR.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    From the initial call to the final settlement, National Debt Relief was with me every step. I highly recommend this program. I even got my sister to give it a try. I have never worked with such a professional group of people and I am fully satisfied with the results.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    I am happy to say that I got the best when I got Christopher **. The way he treated me with kindness, empathy, and respect won me over to National Debt Service (NDR). His professionalism, competence, and obvious passion to genuinely help people like me exceeded my expectations. I am glad I am working with an individual who has understood the pain of being at the bottom and the triumph of conquering debt, and will also still be there to thank after I graduate the program. I am requesting NDR to reward and recognize Mr. **. He is an excellent, five-star representative of NDR.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 21, 2017

    I have been in the program since February 2017 and so far it has been a wonderful experience. It has been easy to access my account online and speak to an account representative whenever I need to modify my payments.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed June 21, 2017

    What a great honest program. Without NDR I would still be drowning in debt. They reached settlements with all my accounts in such a timely manner. They communicated every step of the way. I would highly recommend this program to anyone needing financial assistance. Very trustworthy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    It takes a while for the phone calls from the credit card companies to stop, but other than that the process was easy and fast. The people were very helpful and great to work with, very satisfied and pleased with service.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    I had a great experience in discussing and answering questions and listening to the explanations and over all satisfaction. I felt like everything was taken care of and if not I can call and ask questions. I am very thankful for all the information I was given. Thank You.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    Added a credit account to my existing program. Was happy with the customer service support. Help from the program payment plan makes it easier for me to handle the payments. The web access has been helpful in my being able to monitor my progress.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    I am very pleased with the program and how they notify me of any changes. I am very happy with Paul ** who set it all up for me. If I ever have a problem or a question I need answered, he is always quick to let me know.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Well I've just been a member a couple of months and made 2 payments and they settled one debt so far so I guess I'll just have to wait and see what happens! I'm told that it will take 30-120 days before they really start making real progress and keeping the creditors off my back!

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    So far my accounts are being worked and negotiated as advised. A few of them have been paid off. Looking forward to completing this process sooner than later. I wish I could speed the process up but it'll be over for me real soon. Very happy and excited.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    Only been with National Debt Relief for a month, so my experience is limited but I can say that the sign up process was awesome. Everyone I spoke with was kind and made sure I understand everything before moving on to the next item. I never felt rush with the process and I hope that rest of my time with them goes just as easy.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Lots of promises, appears that only one of my CC debts is being been resolved. The bill collectors are harassing me daily. Several months have passed, and money is being withdrawn from my bank account to pay the debts as I agreed, but no relief from most of the debtors. And my credit rating has taken the worst dive to the lowest ever in my lifetime. Due to all the late/past due payments to the creditors who apparently have not been contacted or are refusing to cooperate?

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    The representatives with whom I spoke were very helpful, knowledgeable and professional. I would recommend them any day. Thank you for being available as a professional assistance program. I hope the process is as helpful and positive as it is represented to be.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    After a couple of months I started receiving settlement offers, the offers were lower than what NDR speculated. Since the money goes straight into the escrow account they created for me, all I have to do is accept the offers as they come and no longer worry about the debt! This program has seriously been a weight off of my shoulders. If you feel like you are drowning in debt like I was, I recommend you call, and ask for Luis ** to set you up with the program. He has been with me every step of the way, even to this day. He has never once just passed me off. Five Stars defiantly earned here.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Every question I have had was answered within 24 hours. I feel like someone is listening to me and cares about my concerns. Thank you so much. I am disabled and 63 years old. I have gotten in over my head in credit card debt. It's a good feeling that someone is close by to help me get on a budget so I can get out of debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I am only a few months in to the National Debt Relief Program so to date I have not had any debts negotiated. The people I have talked with have been very knowledgeable and have told me when I should expect negotiations to happen. I cannot say enough positive things about the representatives I have spoken to with my questions and concerns. They have all been extremely helpful and made sure I was satisfied with the answers they gave me. My experiences have been positive and I hope all will be resolved. Who would have known that I would have to have four surgeries on my shoulders and my back would go out within a year. Not being able to bring monies in is a depressing situation but the people at NDR have helped and given me hope for a better financial future. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 21, 2017

    They quickly responded to my request. The customer service is excellent. They explained everything about my case and answered all my questions. They told me all the steps to follow. They speak Spanish too. I am sure that very soon I will be free of debt.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    NDR has given me a little wiggle room in my finances. I no longer have to worry about creditor calls. It is a relief to be able to not worry about making just the minimum payments each month. I have told my family members and friends who need help as well.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I have not been enrolled in National Debt Relief that long. I'm fairly new so I can't say a whole lot plus or minus. I can say at this time my experiences have been friendly and positive. I hope to say more in the future and I hope it's all positive.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    Being sued. I thought the whole idea with going with this program is so this would not happen. I also thought I would be making one payment a month only to find out part way through this program I would be asked to come up with more money. Had I know this I would never have applied for this. I am worse off now than I was before I signed up.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    The National Debt Relief team was very helpful and answered all my questions. I feel some relief in knowing I am still responsible for paying a portion of the debt and also knowing I will have cash in my pocket each month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I am very pleased with the great service I am receiving. I get friendly customer service when I call with queries. So far, one big case has been settled to my relief and benefit. I am advised of progress via email and phone calls. I would recommend this company to a friend.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    It's been a struggle.. But I'm very excited to be debt free. The people with National Debt Relief have been helpful and friendly. When I ask a question they are very knowledgeable and give it to me straight.. Even if it isn't the answer that I want. They know what they are doing.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Great customer service. Resolutions were offered quickly once my balance got up to a significant amount. Was unable to complete program but all around experience was great. For the time I was working with NDR, would recommend NDR to anybody needed a debt solution, even after leaving the program the representatives were very nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    Driving from home one day, I heard an ad on the radio from NDR about helping with the stress of having to deal with overwhelming debt. I called when I got home. A wonderful lady Olga helped me get started on the road to debt relief recovery. The registration process was easy to understand. As of today a creditor has not been paid yet however I am trusting this will begin very soon to stop the calls from coming day and night. Thank You NDR.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    Everything was how National Debt Relief described. There was no surprises. Had no problems with my creditors. After 6 months I received a loan to take care of all my debt. I recommended them to a coworker and they are now enrolled with National Debt Relief and are happy so far.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I started the program in February with a four year time line. At five months in I have enough in my account for them to start dealing with my creditors. They have come to terms with a couple of my creditors already, saving me thousands of dollars, so I am hoping to complete the program ahead of time. I am very happy so far.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    My experience was great and they responded to my questions with maximum professionalism and they were just great to work with. I really enjoyed working with them. They took time to review my case and gave their best to help resolve whatever issue there was.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    When I started NDR, I knew I had to live without credit. I didn't know if I could. I can, it's hard but I can. After six months I only settled with one company, but they were the worst. I was short some of the settlement money and NDR helped with that too! I'll be forever grateful!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I enrolled on April 20, so I haven't seen any payments made to my creditors, but I didn't expect to yet. Besides that they have been helpful and courteous. They answer me quickly whenever I asked a question. They made me feel comfortable from the start so far.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 21, 2017

    Was looking for a way out of debt... I thought about bankruptcy but then I spoke with the team at NDR. They were so helpful and before I knew it all of my debt was under one roof and I was doing the responsible thing by paying off my debt. They make the process super easy and everyone is always nice and courteous.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 21, 2017

    I'm starting to work with National Debt Relief. Everything looks good so far. Except they need to answer the call in Spanish faster. The people talks with knowledgement. I'm happy but I have to wait my case continuing. I'm trusting this is good co.

    Thanks for your vote!
    Verified purchase

    Reviewed June 21, 2017

    I think they have done a great job so far. Took care of my needs very fast and started working for me right off the bat. So I am glad I was able to turn to someone that could help me out as fast as National Debt Relief did. I will tells others that need the help I needed to call and ask if they can get help.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    The team which we are working with were very good. They work really fast and they're cooperating with the people also. Recently I had a hard time, I contact them and they are very nice. They're helping. I am very much relieved and I am relaxing. I want to recommend National Debt Relief to people who are up in hardship.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 21, 2017

    I needed to do something with my bills and I also didn't want to file bankruptcy. I called National Debt Relief and I liked their service. It’s the best way to do it. The enrollment process didn’t take long. I gave all my bills and after they checked it, they told me how many months it would be and how much I had to pay then they added four more things. I like that they don't pressure me but gradually, I've been adding more money into it. It was $297, then I went to $300, then $400. Now I'm up to $500. And I really enjoy it because I don't have anybody on my back. They made it a lot better than all these collectors calling me and driving me bananas. I'm able to pay my utility bills which I got one left until I get caught up on. And that will be next month.

    As long as everything is Kosher here, I'm able to do what I got to do. I need a new garage door and a new back door. So, it helped me because I get a little bit done as I go on. They were friendly and answered everything. I don't have any problem with them and they are accomplishing things which I could never do. I trust them and they're doing a very good job. Doing it this way looks better on my credit because I'm paying back instead of going to bankruptcy. I have to get a car and you don't know when it would be a good idea to get it. I wasn't going to wait till income tax time and see how everything is then. I would recommend them to anybody and as a matter of fact, I have to the lady next door.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed June 20, 2017

    This has been a great and stress free process so far. The customer service has been great though I was worry about things. Everything has been smooth and easy so far. I am happy I made this decision to use their services and get relief from my stress situation.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    Easy to work with! Communication a big plus! One year has passed and debt is being eliminated month by month. Very impressed with the program. Not sure if individuals would be able to complete the program without the guidance of this type of debt relief program. We are extremely happy with the program.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    It was a good experience. I had $25,000 in debt and they negotiated it to $15,000. Once I pay it off, I will be debt free. I am learning to live within my means. It is a good feeling to know that I have one monthly payment instead of a bunch of bills. I recommend National Debt Relief..

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    The agent I worked with always kind, patient and considerate while working with me. He took the time to listen to all my questions and was always ready with an answer to them. He was very knowledgeable of the debt relief program he was offering and made sure I had full understanding. The follow-up team has also been very kind and courteous in helping me understand the progression of settling my debt accounts, and assuring me that they will be resolved. Both of my accounts have now been resolved to my complete satisfaction. I only wish that I knew of National Debt Relief sooner. They helped lift a heavy burden off my shoulders.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    I'm extremely happy that I signed up with National Debt Relief. However, if I could offer some constructive criticism I would say: When they informed me about a settlement it wasn't clear to me that I didn't have to come up with more money and I was confused. Also, the reps that called me talked extremely fast and jumped all over the place instead of thoroughly explaining exactly how it worked. The last call I received about a settlement I thought it would be the same as my previous settlements, however it turned out that I would have to submit quite a bit more every month. Too many voice mails. I had three or four every day. I can't take personal calls at work so this became frustrating for me. Other than that I appreciate all the help I've received from National Debit Relief. Thanks.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 20, 2017

    The original debt statement did not pick up all of my debt. When I tried to add additional debt, the cost was prohibitive. I wish I had known that all debt would not appear and I would have been better able to make a cost-effective decision. Most of my debt is covered by National Debt Relief but I also have two outstanding accounts.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    They were very helpful. Had a great experience, they really helped a lot. Helped me to understand my steps to success with them. I would recommend them to anyone. Was very fast and understanding. If someone needs debt relief I would say give National Debt Relief a try.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    After a while I was becoming impatient, but I then realized that I just needed to have enough money in my account and then negotiations would start to take place. I am happy that things are moving along. I will highly recommend my friends and family with financial problems to go to National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    I have been with National Debt Relief for 8 months now. In this short amount of time, they have settled 4 of my 6 credit card debts! I am beyond thankful for National Debt Relief! I don't think that I would be where I am today without the assistance of NDR. Thank you for all your hard work and dedication to your clients.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    We are very satisfied with the way National Debt Relief is helping us with our debts. The plan with them is fixing our credit. We would recommend NDR to any family or friend who has debt issues. They're very pleasant understanding. Thank you for all help.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    I wouldn't rate my experience dissatisfied or satisfied because I have had experiences of both. The model of helping is fantastic, however I have had some negative interactions and I believe the fees are extremely high, especially when settling small debts. Fees could be adjusted to still generate decent income, while providing more cash contributions to the unpaid debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    Time will pass, you will continue to be in debt, this is such a great opportunity to get on top of your finances and get your credit score back in action! They know what they are doing and I'm so happy I used NDR's services!

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    Bottom line, this company has promised what we discussed when I signed up. I am 24 months into the program, and 60% of debt has been eliminated. I was very skeptical at first, but the program has done what I was told it was going to do. As long as you have funds in the account (this is how they negotiate with creditors), they will work on your behalf in reducing the debt. Yes, you might be liable for the tax (creditors will file with IRS), but you're still ahead of the game. I was told my plan is scheduled for 48 months to be debt-free, so I'm counting on them to keep their commitment to that. So far, I am very pleased with this company! I wish I would have done this sooner, seriously!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    The customer service is like no other. They were helpful from beginning to end. And I'm debt free. Thank you so much this company. I would recommend this to everyone that need a fresh start. I was able to pay off my debt in 1 and a half years instead of three.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Representatives are always nice when I call and take care of my needs. They settled debts quickly for me. So fast that I've had to set up to make extra payments to my account. They are upfront and honest, no gimmicks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Great service and great communication. They kept me update on what is happening with my accounts. They work within my budget. Easy to talk with a service representative. Very good service. I cannot be more please with their services. I haven't receive any more call from my creditors once I talk to one of my agents.

    Thanks for your vote!
    Verified purchase
    Hennifer increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with National Debt Relief, Hennifer increased their star rating on May 9, 2018.

    Updated review: May 9, 2018

    Experience was informative, professional and open to questions for clarity. Excellent reporting and follow through. Will look forward to my next call on the next negotiations yet to reach an agreement.

    Original Review: June 20, 2017

    I would like to hear from a representative occasionally instead of finding reassurance that I am still on the right track by reviewing original paperwork for assurance after receiving a demanding and menacing call from a creditor. Verbal support is needed and would be appreciated.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    So far what I can tell regarding my experience with National Debt Relief is excellent. I check my credit scores often, and I can see the results and improvements. To me they are doing a great job for me. I have no complaints. And I know they are working hard for me. Thanks.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    Everything has been great so far. I would definitely recommend to anyone that is needed help with debt. The experience has been phenomenal. If you're looking for help with unresolved issues, these are the guys you want on your side. Check these guys out.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has really been a huge help in assisting me to reduce my debt load. Now my remaining bills are much more manageable. My stress level has lowered and I can breathe a sigh of relief. Thank you NDR!

    Thanks for your vote!
    Verified purchase
    Madison increased rating by 2 stars.
    ProcessTransparency
    After a positive interaction with National Debt Relief, Madison increased their star rating on Aug. 1, 2017.

    Updated review: Aug. 1, 2017

    I honestly do not know where I would be without National Debt Relief! I got an amazing deals with my creditors who were nickel and diming me to death. I was drowning under water before I started this program. Thank you so much!

    Original Review: June 20, 2017

    It would be nice if they communicated more with me to let me know what is going on and what they are doing. The program itself is fantastic but the lack of information makes me worry more than I think I should.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Working with NDR has been easy. Their customer service is great! I've only signed up a few months ago. They have already helped me resolve a couple of my debts so far. It's embarrassing to have to seek out this kind of help, but at NDR I didn't feel judged. Thank you.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    The enrollment into this program was super easy and all of my questions were answered before I signed anything! I am always informed right away when changes are made to my account and nothing is done without my approval. I am very glad I went with this company and am excited to be debt free soon!

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    The bad situation was the irresponsibility of my credit use. The happy ending is that through National Debt Relief work all my creditors have been paid through the settlement process at about fifty cents on the dollar. It did take longer than I thought it was going to take but not bad.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    When I was referred to a different department by my rep., the department he referred me to told me that there was nothing they can do with what I was inquiring about and that they wouldn't even lift a finger until they had a certain percentage of the money in the account. In the meantime, they were going to allow for the CC companies start the process of suing instead of calling them and trying to negotiate or at the very least let them know that it is their intention to do so.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed June 20, 2017

    I am glad that I made contact with the National Debt Relief. I have called my creditors to work with me on lowering my interest rate but, they wouldn't. With National Debt Relief, I am able to work on the rest of my bills without stressing. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    National Debt Relief has helped clean up my debt and made it easier to pay it off. So far I have got one credit card paid off in a short time being with them thanks to their help and through monthly payments. I'm looking forward to being debt free in a few years and it's all thanks to them.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 20, 2017

    My representative, David, was very helpful and courteous. He walked me through the entire process carefully and thoroughly so that I understand everything completely. Granted, I am just getting started so we shall see how things go, but So far I am very impressed.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    I am in a lot of debt and from the first phone call a weight just lifts off your shoulders knowing that there is help. With this help there is no bankruptcy court to even consider. I still have a ways to go but I know that there is a company helping me. They respond to calls and emails quickly so your worries are short lived. National Debt Relief is great.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    National Debt Relief has great and awesome support representatives. Options for this program for my situation. They helped stopped the phone calls and letters from all the companies. I would recommend this company to anyone and wished I called them sooner.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    I am most satisfied with the customer relations in my initial sign on with NDR. I am fully expecting complete satisfaction to be out of debt within the four-year agreement. Great response from any and all communication thus far. I appreciate the kind and supportive responses to all of my questions. Enduring CREDITOR attempts to call can be accomplished by referring them to NDR and screening and blocking calls.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    My name is Margarita ** and have had the fortunate opportunity to work with Marvo **. I wanted to express my heartfelt appreciation and gratitude for his extraordinary work and commitment to assisting me in one of the most lowest and stressful times in my life. His expertise, knowledge, and professionalism were clearly exceptional and I would highly recommend him to my peers, friends, and associates should they find themselves in financial crises. Mr. ** was highly responsive and prompt in his communication with me throughout the enrollment process. He kept me apprised of every step in the way and clearly identified what I needed to provide to complete the application process.

    Moreover, he was able to get my approval complete in a matter of a few days. Lastly, I want to recognize Mr. ** for his patience, compassion, and empathy towards his clients; I feel so blessed to have worked with him. I am convinced that all your future clients will also be favorably impressed with the caliber of his dedication and remarkable customer service skills.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    Before I found this program I was having a hard time trying to pay off my bills and make a living. When I found this program it was like a huge relief. I was able to breath again and take care of my family.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Very helpful and knowledgeable. Answered all questions I had. Patient in receiving information. Great communication skills from initial person I talked with, Michael I believe was his name. I will recommend National Debt Relief to a friend wanting to consolidate finances.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Contact with the team great. Always there with little wait. Greeted by friendly customer service and always answered my questions. So far I'm on track with plan and we are almost finished with a year left. Only down fall is hit to credit report but it is expected. It would be nice if team would go into more detail about the credit end of it all.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    I recently relocated to Ohio with my husband's employment. I have been a client of National Debt Relief and have just about halfway completed the program. I am checking my e-mail for a form to be signed and faxed back to National Debt Relief regarding another bank account that will be providing the service for this account. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    They are very friendly and helpful. They answered all my questions and also responded very quickly to me during the application and decision process. I would most definitely highly recommend to a friend so far. I had many questions and everyone was very polite and patient with me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    Everyone was very nice when collecting information. It was very difficult to make this decision and they made me feel more comfortable. I look forward to the time there is settlement reached and I will be able to see a end to this debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    They are working with the creditors and am very happy with results. Even handled some of the lawyers who were harassing me. Love National Debt Relief. They work with what you can afford and logging into the portal is very easy to use.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed June 20, 2017

    I have had a very positive experience with National Debt Relief. I found myself overwhelmed by my credit card debt situation, I was extremely stressed and didn't know how to move forward on resolving it all on my own. They were very communicative when an account was being resolved. Also, I really appreciated their new client portal. There were definitely long periods of silence while they were working on negotiations or just waiting for my funds to reach a level that would allow them to negotiate, but that never bothered me and they were very responsive when I did call/email to find out if there were any updates. Overall, a very successful program for me, and I would recommend this for anyone overwhelmed by their debt.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    This company is very professional at what they are doing. Very pleased so far with everything. I am glad I joined to the program and will recommend this to friends and family. Customer service takes the time to explain every step of the program and also progress with program. I am very pleased with everything.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    Deciding to choose National Debt Relief was definitely the right choice for me. Every person I talked on the phone with was very clear and helpful. They helped me achieve the best plan that fit my needs. I feel like I'm on the best possible path to become debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    I've been enrolled in the National Debt Relief program for a year and a half. From the day of enrollment to the present, I have been impressed with the level of knowledge, caring, and quality of service I have been given. Thank you!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Their customer agent were very friendly and helpful. She took the time to answer all my questions and making sure that I understood them. The waiting time to reach an agent is quick as well. I would recommend this program to anyone who are trying to get their debt settled.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    Very quick to respond to emails and when calling them. I would recommend them. I have been with them since February and they just settled with one of my cards. They got in touch with my creditors and I don't have to deal with them anymore.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    They have helped me take down my debt and have been very helpful when I have had any questions. I recommend National Debt Relief 100% to help anyone get out of debt. They are very knowledgeable at what to do with deep debt and offer a great plan to get out of debt.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed June 20, 2017

    I am presenting satisfy with the job NDR is doing to resolve my credit situation. It has not been that long since enrolling and I'm trying to be patient with the process. I understand that it took time to accumulate my debt. I just wish for more updates on the progress.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceProcess

    Reviewed June 20, 2017

    When I needed to get out of debt they were there. This company put me on a program that would allow me to do what it takes for it to work, and they work with you in order for you to accomplish your goals. In the goals that they have set for you it also allowed me to be disciplined in my own finances. When my back was against the wall they were there, any time that you needed anything or have any questions they always responded immediately. I didn't think I would be able to pay for a car dealership and or high price over price vacuum cleaner and they negotiated the deal. Thank you National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    Process was easy to get started. We've been enrolled a little over a month and a half. No debts have been settled as of yet but we are hoping the next month or so we will start seeing some relief... No quick fix but in the long run trying to avoid bankruptcy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 20, 2017

    All I can say is that I'm glad I finally made the call. Just getting set up, everything seems straightforward. Most things were explained to me two or three times. Very good experience so far. Hope the rest of it goes as smoothly. If you're sitting on the fence, make the call. You'll feel better.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    We have enjoyed this service. We felt we were at the end of our rope. They helped us organize our lives again. We can be sure that we have a future debt free. A great service. I recommend this service to anyone that has gotten behind on their bills for whatever the reason. Ours was medical bills.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    They did everything they said they could. Answered every question that I had quickly and professionally. I am now debt free. I would highly recommend National Debt Relief to anyone struggling to pay their debt. I researched other similar companies and found National Debt Relief to be highest ranked with the best customer satisfaction.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    I am still waiting to settle last credit card debt. They were all supposed to be paid by now, don't know yet when the last one will be paid. Have not heard from N.D.R. in months? So I will just give only 2 stars for now and will change to 5 when they get the last one settled.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    National Debt Relief has resolved 2 out of 3 of my credit cards that were out of control. I know they will resolve the third one and are working on it. They were a big help getting the creditors off my back.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    The staff at National Debt Relief offer excellent customer service. They are very helpful and offer the help that's needed. They are also very responsive and ensure that I am comfortable with any deal made. In addition, they are thorough and keep me informed and updated on any changes in my account.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed June 20, 2017

    When I came to National Debt Relief I was pretty much in a bad place financially. Thanks to everyone that helped me, I can now breath a little easier knowing that everything is taken care of. Everything was explained to me in great detail so I fully understood how I was being helped and what to expect along the way.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed June 20, 2017

    They were very professional and helpful in the initial consultation. Payments have been made affordable for me. I'm still waiting to hear back concerning my first settlement, it has been 3 1/2 months as of now. Definitely a better route to take than bankruptcy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    They are very respectful when dealing with their clients. They show gratitude for them to help us. I have been dealing with them now for almost 1 year and have paid off one creditor and on the verge of paying off the second. I know they will help me to be debt free within my time of 3 years, I'm very confident in their ability in helping me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed June 20, 2017

    I had numerous creditors and organizations that I needed debt relief from. The people at NDR made sure I understood every step of the process and helped me through it all. I have only been on the program for a few months, but I look forward to many of my debts being settled in the near future.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    The staff is very user friendly. It was painless and I don't have to stress about my finances anymore! My debt had got out of control. It is now manageable because of National Debt Relief. I also referred my daughter and she is in the program too. Thank you NDR.

    Thanks for your vote!
    Verified purchase
    ProcessTransparency

    Reviewed June 20, 2017

    When I started the process I was scared to death. After talking to the professionals and explaining my situation I was put at ease. Completely comfortable and now on the correct track. Every part of the program was explained in depth. I highly recommend this company to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    I am very grateful to have come across National Debt Relief to help reduce our debt. I had credit card debt, and hospital bills. I know I wouldn't have been able to continue making the minimum payments on my cards and continued getting hit with fees from them also. I would recommend this method of debt management for those who may not have many other options other than bankruptcy.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    I'm excited to be working with NDR to pay off my credit card debt as a result from owning a business & living in NY. I'm looking forward to being out of this debt a lot sooner than I would've been had I tried to continue paying off directly through the companies themselves.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed June 20, 2017

    They are always working with us when we are in a financial bind and keep us up to date on how our account is looking. Plus having the ability to log in to our account to see how things are progressing is great. I am able to look at our account anytime and anywhere I need to. The only drawback is that our credit score isn't going anywhere and my husband and I are trying to figure out how to improve our credit so we can buy a home.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed June 20, 2017

    Everyone I've talked to has been absolutely amazing! The customer service is top notch and I never dread having to call because I know I'll be taken care of. Thank you! I don't know what I would have done without National Debt Relief!

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed June 20, 2017

    National Debt Relief is an outstanding company. Customer service is great. They explained everything in details, and answered all my questions. They surpass my expectation. I would/will recommend National Debt Relief to anyone with my problem, which is drowning in debt, and my income is less than my expenses.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 20, 2017

    The process was very easy from the initial phone call to the last welcome call. Everything was explained in a great detail and made sure I had no questions. Everyone I have talked to was very professional and not judging. Knowing I have made a decision to get out of debt and the process is not easy I feel at ease with the knowledge I have help whenever I need it.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    I am unable to get any response from customer service. They keep running me around. Tell me that this going to happen, that's going to happen and nothing's going to happen. Been enrolled year and creditors are calling and writing me to request a payoff and I'm sending to them and they're not replying to me.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    Difficult to make changes to account without calling to talk to. It would be far easier for your clients to makes changes to payments dates, change phone numbers, and actively participate in their own program if you enabled them to do so on your website.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed June 20, 2017

    They tend to sell more than they offer. Almost two months with them and they've yet to contact my collectors. Meanwhile, I've been handling the collection calls from my personal loans. I was told that my two collectors would be willing to settle fairly soon since I've already paid off my debt and now solely paying on interest. However, I'm still dealing with them and NDR continues to tell me to be patient. Not sure this is money well spent.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed June 20, 2017

    Customer service is always very helpful. They contact me whenever I fax documents to let me know received them. I haven't been in the program more than 6 months and they have already settled one of my cards. I would recommend them to anyone who is having problems.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    I enrolled in the program at the end of March 2017 and I am still waiting to hear from National Debt Relief about settling my accounts. Once my accounts begin to settle, I will submit another review about my experience.

    Thanks for your vote!
    Verified purchase

    Reviewed June 20, 2017

    It was a hard choice to decide to go into debt negotiations. However, NDR made it easy and really helped guide an informed decision on what the best route was. Initially it was going to take 3 years to reduce our $20,000 debt but due to some really great offers they were able to get us, it's only going to take 2 years. Happy with the service and recommended to a friend who has also had a positive experience.

    Thanks for your vote!
    Verified purchase
    Online & App

    Reviewed June 20, 2017

    I have been very impressed with their website design, the way they had me fill out forms and sign documents electronically and all the ins and outs of the process. I have only been using their service for about 4 months and already have 2 accounts closed, with a savings of over $1500 of what I owed.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed June 20, 2017

    I feel the process did what it said but it is extremely long and on a few cards I felt that a better deal could of been made. Overall the program does pay off debt if you are ok with a bad credit score.

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES