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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 276 Reviews 54635 - 54835
    Verified purchase

    Reviewed June 22, 2017

    They put them self in my position when come to understanding me, understanding not having job to be available to pay your bills on time, having people calling you everyday with only one question. Money. Understanding helping is what get here.

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2017

    I have never had a bad experience so far with anyone I have dealt with on the phone. Everything has went very well. They are always kind and explain things for thorough and offer great advice. My only suggestion (or complaint) is to make adding additional accounts a tad bit easier. I have had a little bit of trouble adding a new account, but aside from that working with National Debt Relief has always been good. We have built a good relationship I believe.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    It seems as every time I call to try to expedite any settlement after "extra funds" have been added I get the run around. A high percentage is already being paid to National Debt Relief to try to settle the accounts and the staff has not been very helpful at all. For anyone considering debt consolidation consider doing it on your own. The only reason for hiring NDR was for ease of access and to allow them to take care of all the "issues". When calling it just feels as if the staff does not care about my finances or my financial well being. The system is not LEAN and I can only hope that for future clients that National Debt Relief put an emphasis and focus on the clients.

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    Staff

    Reviewed June 22, 2017

    Even though I haven't been contacting NDR they still continue to do a great job in managing my debt. I do appreciate everyone I have spoken with, they have always been so kind. Yes I have recommended friends.

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    Staff

    Reviewed June 22, 2017

    Personnel good listeners and answered questions with respect. I will keep your service in mind when someone needs help with their credit, etc. Thanks for your help and available contact info for any questions and etc. Thanks for the help I got from Boris and Owen.

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    Staff

    Reviewed June 22, 2017

    Found all representatives most helpful and courteous. All my questions were answered precisely and I found the person with whom I was talking with most knowledgeable and respectful of my situation. At the end of the interviews the rep was once again polite and always offered more help if I needed it. For me always a pleasant experience. Thank all of you.

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    Verified purchase

    Reviewed June 22, 2017

    After researching various Debt Consolidation and Consumer Credit agencies I made the decision to select NDR due to their extraordinary customer reviews. Upon launching into NDR's proficiently documented agenda and timetable; I realized that they were the pinnacle of debt relief. All of their required documentation and forms were organized in a streamlined and seamless manner; making it an effortless negotiation in bargaining with the Badgering creditors.

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    Staff

    Reviewed June 22, 2017

    My experience so far with National Debt Relief has been amazing! When I first signed up a year ago, they were very understanding of my situation, and helped me sign up with a monthly payment that worked for me, and would help me meet my end goal! In my 1 year with them, they have been awesome in communicating with me whenever I have a question or concern, which has been great to work with! So far I have paid off one of my financial struggles through them, and am about to make the final payment on my largest one! Really grateful that programs like this exist, as they help people like me get back on the right track, and I am appreciative of the team behind this as well! Thank you!

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    Customer ServiceStaffProcess

    Reviewed June 22, 2017

    Great job! Brandon ** did a super job explaining the program and its benefits to me and my family. We joined the program and are excited to end the roller-coaster ride. Our welcome call from Vanessa was also well done and informative to confirm our understanding of the program. All questions were answered. They should be commended.

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    Process

    Reviewed June 22, 2017

    Since we enrolled to the program have feel relief. We feel that we can do so many thing instead of pay and pay or credit cards bill. Don't get me wrong we are still going to pay but not as much with fabulous program. Thanks a lot for all do are doing for us.

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    Verified purchase

    Reviewed June 22, 2017

    At first I have to admit I was a bit Leery about the program and how it works. I have found in just 6 months that 3 out of 6 of my debtors have settled and resolved. I have a ways to go but my confidence is growing and I will be debt free soon!

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    Verified purchase
    Customer Service

    Reviewed June 22, 2017

    Hoping they are really here to help me. In a call I made to review my deposits I felt scolded because I had not looked at my account and that I had not made any additional deposits. I am just trying to hold things together and do my best. I have trusted you all to help me. I already feel bad enough about this situation. Thank you.

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    Customer Service

    Reviewed June 22, 2017

    This company has helped me with debt and resolving it. It took a little while to get the ball rolling but everything is going great. I am pleased with the services and the follow up on any questions I may have. They respond promptly.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    I was in a difficult financial situation, did not know what to do, I saw on TV an ad for NATIONAL DEBT RELIEF. Call them up and it was awesome. We did everything over the phone. Representative was very patient, knowledgeable about his business, took me by the hand and in no time everything was finished. No Collector has called me a about my late bills. Felt very comfortable and I highly recommend N.D.R. Thanks!

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    Customer ServiceStaff

    Reviewed June 22, 2017

    I needed assistance to get rid of the credit cards so I could build my credit up again and do some things. The other company I've tried only removed negative items but I still had to pay the credit card. Then I went with National Debt Relief and they've taken care of a couple of credit cards. I got a call yesterday from a restricted number and I asked them not to call me back from a restricted number. They gave me solutions on how to deal with the creditors. They advised me to give their number to the creditors if they call, fax them if I get anything in the mail and change my address to their address, they'll take care of it.

    They're all courteous and they give me the best solutions and information regarding how they're working with the creditors to agree to a settlement. On the other hand, I'm paying them $259 a month and I'm still getting calls from creditors. I know it's not going to be resolved overnight but they're too slow and I haven't heard anything being removed from this month.

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    Verified purchase

    Reviewed June 21, 2017

    So far I'm not happy with the experience. I don't like bill collectors constantly harassing me and having this vague detail as to when these debts will be resolved... My opinion will probably change in a few months. We'll see... Time will tell. So far nothing much has happened.

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    Verified purchase
    Staff

    Reviewed June 21, 2017

    Hello everyone. I would recommend this insurance company. They helped me out with all my questions, they didn't harass me when I took time to think about whether or not I wanted to go with them. So far so good. :) I'm getting the same coverage with them as I was with my old company.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    National Debt Relief helped me out so much... They were very helpful if I had any questions or concerns. Any time that I called with a question they had an answer. They even provided legal help. I would recommend anyone try this before bankruptcy. Thanks so much Debt Relief.

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    Verified purchase
    Staff

    Reviewed June 21, 2017

    I am very pleased w/ the services offered. Found the representative to be very personable and understanding. Online process to accept the services upon signing documents Very easy and user friendly. Yes I would refer NDR to my friends and family. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 21, 2017

    Overall received first response within 24 hrs of my first call and then was accepted by the next day. Meloniece explained the program well and was punctual on her calling. She was patient while reviewing the documents post-signing. Welcome call came less than 24 hrs after signing agreement.

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    Process

    Reviewed June 21, 2017

    I have only been in the program a few months, but I am happy with my progress. This program is perfect for me after my divorce. This was a better choice than filing bankruptcy. I would definitely recommend this program to my friends and family.

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    Verified purchase

    Reviewed June 21, 2017

    Everyone I have spoken with throughout my time working with this company has been wonderful except one person who mislead me to believe that my payments were complete when they were not. However, well managed, organized, easy to work with, and made my time and life a lot easier. Thank you for helping me succeed.

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    Staff

    Reviewed June 21, 2017

    I can only say that NDR has been courteous, above-board, responsive, and effective in their efforts to work on my debt repayment. NDR has negotiated highly favorable terms within my means, so that I can be debt-free in another year! Thank you!

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    Customer ServicePriceStaffProcess

    Reviewed June 21, 2017

    From start to finish, about 90 minutes, it was the most pleasant phone and online experience I have ever had. I felt the company representative was not reading from a prepared script but had taken an interest in my financial problem (crisis). A big thanks to NDR for their help. We could never have come up with a plan on our own this comprehensive and well thought out. The follow up call the next day was a perfect example of following up on the details of the agreement. Within 24 months, we will be out of credit card debt, with a negotiated settlement, lower interest rates and a low single monthly payment much lower than we were previously paying. I'd recommend this program to anyone with debt. Thanks.

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    Customer ServicePriceStaff

    Reviewed June 21, 2017

    I am pleased with how quickly the company started to resolve my debt. The information they gave me and the help over the phone has been good. Only complaint is they should have more information on paying taxes on interest and what will happen if a client will not settle. Maybe the good with the bad would help a potential customer make their decision on how to settle debt.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 21, 2017

    Super happy! Everyone I spoke to was very knowledgeable and helpful. The whole experience has been professional and I was made to feel that I mattered. I look forward to being debt free. Every part of the process was explained and easy to navigate.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    National Debt Relief, currently helping me to pay my debts and it's really awesome program! My credit score going up again since I started paying my debts with National Debt Relief! I don't have to deal or talk with creditors and they don't call me anymore. I'm stress free. They are great! Thank you National Debt Relief.

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    StaffProcessTransparency

    Reviewed June 21, 2017

    Each time I have interacted with anyone from the program, they have been very professional, positive and encouraging. They explained the process clearly and I felt comfortable in what to expect. The representatives took the time to help me step by step throughout the enrollment process.

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    Verified purchase
    Staff

    Reviewed June 21, 2017

    I would definitely recommend National Debt Relief to anyone who wants to get out of debt. The counselors are very helpful and understanding. At the time that I contacted them I wasn't very behind on my accounts but I was drowning in debt and didn't want it to get out of hand. This program has given me a peace of mind and extra money in my pocket. I will admit that it was slow at first to start paying on my accounts but once they started making settlements I was really satisfied.

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    Staff

    Reviewed June 21, 2017

    The application and agreement process was very easy to get through with my counselor. I also feel so much relief already in getting on my way to being debt free. They did more for me in one day than my lawyer has done in 8 months. Do not do a BK!

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    Verified purchase

    Reviewed June 21, 2017

    I still get creditors calling me threatening lawsuits. My credit rating has hit an all-time low. I feel so stressed and guilty that this happening. When can I expect results? I've been paying in since March and I feel some of these debts should be settled by now... I really feel bad that I had to do this.

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    Customer Service

    Reviewed June 21, 2017

    They made everything extremely fast easy and efficient. Customer service was amazing at answering all of my questions and we were able to work through all the problems and put my mind at ease. I feel so much better and would recommend that anyone in need call today. The sooner the better.

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    Price

    Reviewed June 21, 2017

    I was very pleased at how they helped me eliminate my debt. I ran into some financial difficulty that would've cost me thousands and taken many years to pay off. However, they helped me lower my debt and pay it off quickly. Now I have less financial stress and am able to provide for my family.

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    Process

    Reviewed June 21, 2017

    Very pleased with the results. Progress achieved with the National Debt Relief program. I would certainly recommend them to anyone I know with debt problems, and let them know the progress I have made in resolving me and my wife's debt problems.

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    Verified purchase
    Staff

    Reviewed June 21, 2017

    We have had a great experience. The reps were helpful and courteous. We would recommend your service to others. Keep up the great work and keep smiling. When you are overwhelmed with debt, it's a relief to know you have a way out. A light at the end of the tunnel.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 21, 2017

    Elizabeth ** was very nice, professional and explained everything well and made the process, so far, easy. I was surprised how it was to get a hold of them and never was placed on hold. Called when she said and was very understanding of my requests for callbacks.

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    Process

    Reviewed June 21, 2017

    I am just beginning the program so as far as really knowing how great it will work for me, I am unaware of that right now but my experience so far has been excellent. Glad I started the program and happy to be on my way to financial freedom!

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I really appreciate NDR and the service team! I had an emergency to arise and could not make one of my monthly payments. The customer service rep. helped me figure out a plan to keep my account current and I was able to take care of my personal emergency. If anyone ever has a doubt whether or not to use NDR, please hear this from a satisfied customer; you can NOT go wrong!

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    Customer ServiceStaff

    Reviewed June 21, 2017

    NDR has always been attentive and helpful. My experiences with them are always pleasant. Their customer service is well above average. I will always recommend them to others. I have nothing negative to report about the company at this time. I'm very pleased with their services.

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    ProcessTransparency

    Reviewed June 21, 2017

    I have been very pleased with the help this company has given me since I enrolled in the program. They are patient and always willing to explain things slowly and in detail. In a troubling debt situation it is comforting to have a source like NDR that can be accessed. I have never regretted my decision to contact them and sign on to their program.

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    Process

    Reviewed June 21, 2017

    It's been good so far. Only into it for about six months, so haven't had any correspondence with NDR since then. I wish they could deal with the Discover card a little better so they wouldn't contact me. So other than that we won't know until we get done with the program.

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    Verified purchase

    Reviewed June 21, 2017

    I just enrolled in the program. So far it has been a favorable experience. I'm hoping everything continues in a positive direction and I will be credit card debt free in the described amount of time. Then our lives can get back on track.

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    Verified purchase
    Customer Service

    Reviewed June 21, 2017

    I had requested a new comer packet (the first one I received got lost). 3 weeks went by - nothing... so I requested it again & it took over a month to get here. Your email address does not work. I send things to my portal and you do not receive them. I'm have no idea why I have $83 plus in charges on my account… for what? So my overall experience with this debt relief company is not good. But I messed up ...so I do what I have to do. Thank you.

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    StaffTransparency

    Reviewed June 21, 2017

    Staff have been helpful and they are nice. Explained everything to me in a way that I can understand. More importantly they are able to help me stabilize my finances at this time when I am unable to work due to illness. Thank you for your help. I look forward to getting my finances under control.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    Everytime I had to contact Customer Service, my question, problem, etc was handled with a lot of efficiency and respect. Their agents are very knowledgeable and kind. Good organization if you find yourself in trouble with debts. They resolved 4 out of 6 of my debts, then I had to quit using them.

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    Customer ServiceProcess

    Reviewed June 21, 2017

    So far I'm pleased with the program. Started in May and one account has been resolved. Just waiting to pay that off and getting confirmation from creditor on account being settled. The negative part of the program is not paying accounts which puts a negative impact on credit score. This was explained prior to signing up and I understand why they are doing it. It seems some of the other creditors are pushing back more with constant phone calls and mail about account being past due. Otherwise the company communicates well and have responded quickly to all my questions and concerns.

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    Customer Service

    Reviewed June 21, 2017

    I was skeptical when I first joined this program but have been pleasantly surprised with how this company does exactly what they say they will do for you, without any extra out of pocket expense. They stop the communications with debt collectors trying to reach you to collect debt. They work on your behalf to reduce and resolve your debt. You make one monthly payment to them that you can afford and they take care of the rest.

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    Process

    Reviewed June 21, 2017

    I've only just signed up with the program but so far all of my questions have been answered I feel comfortable moving forward. I can't wait to see what the results of the program will do for me in the near future.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    The customer service at National Debt Relief has been quite outstanding. I was initially embarrassed by the amount of debt I had and feared condescending and judgemental voices on the phone, but instead I received reassuring and helpful information with updates on the status of my account. I am clearly made aware of benefits or consequences regarding decisions I make regarding my account and the staff members at NDR have always been polite and respectful to me. They make me feel that Freedom from debt is not only possible, but realistic.

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    Customer Service

    Reviewed June 21, 2017

    A good choice for those who don't want to go with Consumer Credit Counseling and their attempts to hook you up with more credit cards. If you elect to have them legally represent you for an added monthly fee it almost ensures that your creditors won't walk away from the negotiations. Just change your creditors bills' address field, don't take any calls from creditors, and you'll find yourself paying about 3/5 of you original debt at an amount you can afford.

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    Customer ServiceProcess

    Reviewed June 21, 2017

    I have been a part of their program for about 6 months now and it has been the easiest thing I have ever done. I was skeptical at first, but their program is amazing. I have already had 1 of my accounts negotiated down by over 1800 dollars and they handle everything! I wish I had done it sooner and would definitely recommend this program to anyone who needs it. I wish I didn't still receive calls, but communication is quick and easy and when I talk to people and let them know I am settling my debt, they say the same thing I do, "Oh! You got one of the good programs!" I definitely did!

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    Staff

    Reviewed June 21, 2017

    My experience was great. I see improvements with my bills immediately. The workers are very professional. I will recommend this program to anyone who need help in resolving their debt. I honestly appreciate National Debt Relief because of how they handle my case. I can rest comfortably that I am paying my debt and manage my everyday life. Thank you.

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    StaffProcess

    Reviewed June 21, 2017

    Prompt, professional and efficient. So far so good. The staff is good at guiding and informing through the process. I have 6 mos working together in resolving my credit card debt situation and they have been very helpful. I have come to a lawsuit against me and we'll see how that works out. God bless me and NDR.

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    Staff

    Reviewed June 21, 2017

    The staff at National Debt is extremely professional and most accommodating. They work hard to get issues resolved and I appreciate all of their efforts on my behalf. Most bills were resolved in short order. I could not have done this alone.

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    StaffTransparency

    Reviewed June 21, 2017

    I have been very pleased with the enrollment. Everyone was professional and pleasant. I was able to ask any questions and if I did not understand anything, they explained again. I am looking forward to working with National Debt Relief.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    Ivori ** was the representative who initially helped me with enrollment and she was knowledgeable and friendly. She didn't pressure me to enroll and she clearly answered every question. The first call after my enrollment was a little less personal in that the person was reading a script and had to stop several times and correct herself and also was reading too quickly. Thank you.

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    Verified purchase

    Reviewed June 21, 2017

    Very good experience. Nothing was left out good. Complete information. Very detailed. Nothing left to guess work. All my questions were answered in a timely manner and answered completely. They made a bad situation much better and easier. I would recommend NDR to anyone.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Very helpful and courteous throughout the entire process. They kept me informed every step of the way and were always available for any questions and concerns either through email or phone. All documents were able to be sent through email which was super convenient. Would definitely recommend!

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    Verified purchase

    Reviewed June 21, 2017

    I can't thank the folks at National Debt Relief enough... They should be called National Stress Relief. They help me get my debt under control and at the same time freed my mind of tremendous stress. I feel like I can breathe again. It's really hard when you are so responsible in nature that financial issues bring you to the point of being physically ill and losing sleep for months on end. Like I said, I can't thank National Debt Relief enough!

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    Reviewed June 21, 2017

    Thank you NDR for your commitment to help people to get out of debt. I been in progress since last November and had one debt negotiated and paid for. Now I have one in progress and should be done with this year.. So far so good, I was overwhelmed with debt and I had to work overtime just to try to pay the minimum payment. I'm saving around $300 a month payments by doing this and it is helping me and my family. Thanks again National Debt Relief!

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    Staff

    Reviewed June 21, 2017

    I just loved working with Adam ** and getting enrolled with NDR. I have had so much financial stress and also lost my dear Mother two years ago. Your company and staff have lightened my load and I'm looking forward to making more settlements. Thank you, God Bless.

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    Process

    Reviewed June 21, 2017

    This is the first time, I believe I made a good decision with National Debt Relief. I know the debts I owe will save money and will be out of debt less than 4 years. I am thankful for being in this program. I will see the light at end of the tunnel.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    They are wonderful people to work with. I app. everything they have done for us. They have help us a lot. I would send anyone to them. They call you if they need to talk to you. They are great. We are glad we found these people.

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    I found National Debt Relief while searching the internet. I was in over my head with trying to finish college, newly married and a baby on the way. I was nervous at first, opening up about my personal debt, but after I received a follow-up phone call giving me updates, I knew I made the right choice.

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    Staff

    Reviewed June 21, 2017

    My experience, thus far, has been pleasurable. Representative(s) have all been most helpful in assisting/accommodating to resolve my debt situation. I appreciate your patience and kindness. Thanks for keeping me updated on my account and helping me to stay focused on becoming debt free.

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    Verified purchase

    Reviewed June 21, 2017

    I was drowning in debt, with no method of actually coming out of it, but I got in touch with National Debt Relief and they're helping me finally get my head above the water. These guys have literally helped save me from judgements and just slowly going under with debt.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    National Debt described me as a "good client" and therefore they were offering me a "great deal". They told me after 6 months of paying on time, that I should definitely go with Liberty Lending who would give me a $12,000 loan to pay off my bills. Additionally, I would begin getting high ratings on my credit report. Today they deducted an additional amount more than I had anticipated and I called them to request the money be returned and they told me that they weren't able to do that today and the person who spoke to me said he would TRY to get back to me by the end of the day. This has not given me peace of mind; but it has increased my anxiety by a inordinate amount.

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    Reviewed June 21, 2017

    While it is still too early to be sure it appears this program is going to be of great value to me. I have some large bills that are overdue. When I get these paid off it appears I will be in good shape for the future.

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    Reviewed June 21, 2017

    You don't even know your customer. I have been a client for 39 months. As a matter of fact July should be my last payment. I was told that my credit would be improved, only to find out that I need a credit repair company to do that. All of my accounts have been paid. I am grateful for that.

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    Customer ServiceProcess

    Reviewed June 21, 2017

    When I started doing this program I was lead to believe that everything would be handled on your part. Even after giving your number to one of my creditors I still get calls several times a day. They're calling my job now too. I'm having $291 pulled out of my account when my check is $400. You didn't leave me with any real money to survive on. I thought this would help but you're ruining my credit in the process. I should have taken out a bigger loan or just filed bankruptcy. This program seems counter productive. Honestly knowing what I do now I'd never recommend this program to anybody. And if I could I'd quit your program now but it's too late for that. So you want to know how I feel? Very unsatisfied and pissed off. I could have probably done a better job making my own negotiations with my creditors. In fact I give this program a minus 2 stars.

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    StaffProcess

    Reviewed June 21, 2017

    NDR has been very good with helping me through this tough time in my life, and has followed through with everything they said they were going to. They have been very helpful with me in making this process as easy and painless as possible. I am very happy with the service I have received and would highly recommend this to a friend or family member.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    This has been such a helpful service and the customer service is beyond AMAZING! I have called several times for help and they are always willing to help and are very polite! Also the company is willing to work with you to help you set up the best possible scenario based on your situation.

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    StaffProcessTransparency

    Reviewed June 21, 2017

    The representative that I spoke to clearly explained the program and all details necessary for me to know. He provided information and resources necessary for my success in this program. On top of it all, he was very friendly and further explained any other questions that I had. I'm a pleased with my experience so far with this company.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    NDR made it very easy to get started, they explained everything very well with no pressure to join. We had a lot of questions and they were all answered. They followed up with phone calls as promised, very helpful folks. I have called the customer service line once with issues with threatening creditors and they gave me great advice on how to deal with them. We appreciate the great service. Thank you.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Very professional and I like the process... straightforward. The information was very thorough. We are on a great start to knock our debt down. Since I am a visional person, I like the emails and the breakdown of what to expect in the next four years.

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    Reviewed June 21, 2017

    I am a consumer and was in debt that would have taken 15 years to resolve. NDR gave me a way to pay off my debts within two to two and a half years. I am currently in the process of this process. It simple, quickly supported and very easy.

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    Reviewed June 21, 2017

    After just about one year in this program we have reached agreements with two of our creditors. I am starting to get some very aggressive responses from other creditors and even very low offers that seem hard to pass up. I am hoping that NDR will handle this next set of challenges as well as they have handled the first year. Very easy to work with and I get the feeling that my families best interests are at heart.

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    Process

    Reviewed June 21, 2017

    Was hesitant at first to do this but could not be happier with outcome. I am completely satisfied with service I received from NDR. All my questions were answered and I was well informed throughout entire process. I would recommend this service to anyone that is need of help getting out of credit card debt.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I appreciate the opportunity to be able to pay off my debts with a single payment, in a shorter time frame and with reduced balances. The customer service department has always been helpful in answering my questions and resolving issues. I have recommended your service to friends and family.

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    Process

    Reviewed June 21, 2017

    So far the company has done a wonderful job and I feel confident and more relaxed than I have in a long time. From the beginning until now everything has been very easy to do. They treated me with respect and help me throughout the process which did not take long at all.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Treated with respect and kindness. They recommended me the best program and didn't make me feel pressure. It made my life a million times easier after consolidating my debt. The representatives on the phone were easy to understand and made my process easy.

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    Staff

    Reviewed June 21, 2017

    I have received every time when I have had a question or a problem great help and very understanding team members. I have told many friends about my experience working with National Debt Relief. I got myself into this mess. I am glad I have your team on my side to help me with these matters. Thanks again for all the support.

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    Process

    Reviewed June 21, 2017

    The process has been very easy with the exception of a couple of minor issues that were taken care of with ease. It has made life a lot easier not having to worry about meeting the monthly bills. I would highly recommend this company if you are having issues with debt. They give you peace of mind.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    On the first call and the welcome call the agents were very helpful and understanding. Going forward I hope to have the same type of experience. I have expressed being very nervous about this process and they both reassured me that this was the right path to take.

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    Customer Service

    Reviewed June 21, 2017

    It takes a little while, so you have to patient with the process but my first account was settled for 1/3 the balance! Can't wait to see the progress with the rest of my accounts. Customer service has been great and answer all questions I have. I can see the light at the end of the tunnel!!

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    Customer ServicePriceTransparency

    Reviewed June 21, 2017

    They help me to settle my debts in easy and affordable way. And no problem to contacting them. They always send me an email for updates my account. Their customer service is excellent in answering my question. I highly recommend the National Debt Relief in anyone who need help regarding their debts.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    So far so good, they were able to cut my debt nearly in half. Also very helpful and courteous. For example, one of our creditors were in the process of suing us and all I had to do was to make one phone call to NDR and they took care of it immediately.

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    Reviewed June 21, 2017

    I have had to contact the service numerous times to make additions or changes, I have always received great service. I have changed the date and the amount of my deposit at least three times to make it easier for me. I believe that these changes will enable me to complete the program quicker.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    Staff service is very good. Painless sign up. Really appreciate ability to borrow from escrow account but haven't received money yet. When legal company contacted via email there was no reference to your company. Had to ask them who they were. Same with bank holding account. You need to make it more clear who will be contacting us and why. At 3 months, no apparent contact with CC companies. Somewhat concerned.

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    Customer Service

    Reviewed June 21, 2017

    Nothing has been done yet. I haven't seen any results so far. It would be nice to know when something is being done and what is being done. The creditors are driving me half nuts with their calls and are asking for information about who I'm working with and how they can reach them. I just refer them to your website.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    Customer service was excellent. The representative answered every question and instructed me with little confusion. She made me feel like I was speaking with a friend. I will see if this continues in the future, because my debt is still in the works.

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    Process

    Reviewed June 21, 2017

    I appreciate all the services this program is providing for me. Having them manage my debts has made my life less stressful. I'm amazed at the negotiations they make with my creditor. I would definitely recommend them to anyone who needs their services.

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    Staff

    Reviewed June 21, 2017

    I think that everyone was very professional and well learned. Hold time was bearable. Most of all, personality was a pleasant plus. However, negotiation is a bit slow. I would just like to say, THANK YOU. But there is one thing missing, credit score. An update of the credit score would be nice if added to the view portal.

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    Process

    Reviewed June 21, 2017

    I'm glad to be part of the program because the only thing I want is what happened with my debts, "pay my cards". I'm just in the beginning of the program but I feel more secure and I hope everything goes well.

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    Staff

    Reviewed June 21, 2017

    I only have one thing to say. I trust them. They are aware of my disability and I needed to have someone who would not abuse of my difficulties and they are the one. If you need help call on them.

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    Reviewed June 21, 2017

    We are completely happy with the services provided to us! We are sticking to the plan so when we come out of this on the other side we will be debt free!!! We can't wait to have this extra weight taken off our shoulders!!!

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    PriceStaff

    Reviewed June 21, 2017

    I am very happy with my experience. They were very helpful with any questions I had and they made my every day life a lot easier when it came to dealing with my creditors. They were able to get almost half my debt relieved by the credit card people and found a company that would give me a loan to satisfy the debt I still owed at reasonable rate. I am now free from 7 high interest payments to 1 very reasonable one.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    If I call and need to stop deductions for a month 2 or 3, I don't need a lecture and 20 questions as to why. Usually the person requesting this has reasons or a financial problem. The warnings about creditors not honoring the agreement etc. are all unimportant. The fact is if they want any money they will renegotiate the deal, or get nothing!!!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 21, 2017

    Very knowledgeable, made process easy. Explained everything in way which minimized any worries about getting into program. So far I'm very satisfied, and glad I called, I would definitely recommend them to others who had debt issues like I had, it has made my life easier.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    Only complaint is that the creditors that have not been contacted yet are still blowing up my phone, emails and sending notices. I have even had them calling me at work - which I could lose my job over!!! Overall I am happy and the people I have spoken to have been very helpful and considerate to me on the phone which is not the norm nowadays.

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    StaffProcess

    Reviewed June 21, 2017

    From start to finish this whole experience has been extremely helpful. Every team member was extremely knowledgeable about the debt process and how to resolve your issues. Every team member was extremely nice and understanding. I am so thankful that this program exist.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    Tommie was great getting me enrolled, knowledgeable and empathetic. However, it has been over 2 months and I've not had any communication at all. I fear my payments are just sitting and my card companies are pinging points off of my credit in droves for non-payment. So far, the best part is that the phone calls from the card companies have mostly stopped, but it'd be great to know that my trust wasn't placed in a black hole of sorts.

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    Reviewed June 21, 2017

    So happy I found National Debt Relief!! I have the peace of mind now and a lot less stress in my life!! Would be lost without National Debt Relief. If you have debt problems definitely go to National Debt Relief for help. Best experience and can't wait to be debt free.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Due to debt load and fixed income I searched for a company to help resolve the load. I looked up companies via internet and chose National Debt Relief. I have never dealt with any organization of this type and was a bit apprehensive. But from the first call I was treated with kindness and concern. They guided me through the process and have kept me updated on a regular basis. All in all I have peace of mind that all will be resolved. They have done all that they have promised. I highly recommend them to anyone who needs their services. I am totally satisfied with National Debt Relief.

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    Staff

    Reviewed June 21, 2017

    I have been pleased with National Debt Relief, their help came at a time when I needed someone to help me out of the rut of credit card debt which had built up over the pass few years. They have always answered any questions I had and treated me with respect.

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    Staff

    Reviewed June 21, 2017

    The reps are super courteous and they genuinely sound like they want to help you. Takes a lot of the stress off of being in an unfavorable financial situation. They do all of the heavy lifting with your creditors, you just give approvals when they call. Highly recommended!

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    StaffProcess

    Reviewed June 21, 2017

    Have been in the program for not even a year and they resolved several debts. Looks like I'm half way resolved and looks like all will be resolved before the 3.5 year resolve for all. Very happy. Also whenever calling the staff is informative and polite. Very happy so far.

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    Staff

    Reviewed June 21, 2017

    I am very glad I decided to utilize the services of National Debt Relief. They have not only given me peace of mind, but have also been very understanding and supportive when I recently experienced a financial hardship due to unexpected reasons. I am very confident in this company and I would highly recommend it to anyone. I have read comments from people who were dissatisfied because they weren't seeing "instant" results. To that I would say, you get out of this program as much effort as you put into it and it takes patience and time for this to run its course. About three or four more times as much as it took for you to get into debt. Thank you, National Debt Relief, for being an alternative to bankruptcy.

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    Customer ServiceProcessTransparency

    Reviewed June 21, 2017

    It has been ok so far with dealing with NDR, I guess if anything I wish the process was quicker, waiting on settlements can give you lack of patience. You would hope that someone from NDR would call you constantly with updates.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    I haven't had any settlements yet, but the entrance into the program has given me peace... Based on my account info I should have a settlement by the end of the month which will be my next payment. Also I call and had one of my dates changed and the agent solve the problem very quickly. Thanks.

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    I am satisfied with what they are doing with me but after everything is all signed there is no communication from them at all. When they did finally contact me they were looking for more money to settle an account. Wasn't happy about that! Everything was supposed to be included with the final price they gave.

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    StaffProcessTransparency

    Reviewed June 21, 2017

    From the very start they explained everything in detail, the process from start to finish. So far we have seen that. Some of our creditors have acknowledged that they have been contacted by National Debt Relief that we will be working with them through NDR. That makes us very happy that they know we truly want to work them all, but to go from 68,000.00 to 19,000.00 social security a year after my layoff it's hard to come up with the funds. They have given us a peace of mind.

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    Customer Service

    Reviewed June 21, 2017

    Thought the repayment would have started sooner, understand money needs saved to begin but still getting calls from bill collectors. I would have thought they would have been contacted to explain we joined. Otherwise everything has been easy to do.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I'm very happy, the calls are over!! Thanks to you. I feel more calm! Because I'm not going to have problems anymore. Thanks to the team of National Debt Relief. You are professionals and very good lawyers. Thank you so much. God bless you.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    National Debt Relief Customer Service Representatives are specialists in their field. I have talked with several different Representatives at different times and each one has been extremely helpful and they have helped me through what could have been a difficult process. Thanks for great customer service.

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    Reviewed June 21, 2017

    I just use it a few months now they work with you. I haven't been long since I signed up but so far I enjoy National Debt Relief. What I mostly love about them they go step by step to help you out to relief your debt as quickly as possible and help you get back financial sound.

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    Staff

    Reviewed June 21, 2017

    When looking for answers to clearing up my debt, my advisor helped me decide National Debt was my ticket to financial recovery. After answering a few simple questions, my advisor put me on a payment plan that worked with my budget.

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    Staff

    Reviewed June 21, 2017

    This is only the beginning of my debt free and in only 2 months they solved my first debt-card. I'm happy and I recommend this to everyone else that has lost them job for any reason. It's very nice and professional people. Really good customers service!!!! Love it.

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    Reviewed June 21, 2017

    My experience has not been a good one. National Debt Relief takes their payment before payments are made to the creditor and I feel that it should be taken in increments just like the creditors' payments. Also, due to medical reasons I needed to skip two payments (when my payments were current without missing an automatic draft) and I was told it would be fine. I later was told that my settlement would be in jeopardy if I didn't make additional payments to get the funds to them.

    I was given a date that my creditors would be paid off and found out later that two of them hadn't even been worked. The creditors just wrote them off as a bad debt and National Debt Relief wants additional fund to settle with them when the initial proposal was supposed to include them with the months that I initially was told. I'm not pleased with the program and the lack of working on my behalf for all of the sacrifices I've made to keep my agreement with them and to try to ensure I had money in my account each pay period to meet my obligation. Now, I'm stuck!

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    Reviewed June 21, 2017

    I am very satisfied with NDR. We have only been doing payments for 4 months and they have settled two of our credit cards. I would recommend them to anyone who is looking for debt relief options. National Debt Relief takes the stress away from getting out of debt.

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    StaffTransparency

    Reviewed June 21, 2017

    I like that they were very personable and willing to work with you as more than a customer. They were patient and never pushy. They never came off as if they were trying to get a sale. They answered all my questions and made it clear that if at any point I had questions or concerns, that I could contact them and they'd be willing to help.

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    Reviewed June 21, 2017

    Overall, I am not satisfied with the experience. I feel like it is very drawn out and I was under the impression that things would move faster when the funds were available in the account. There has been no activity on my account in many months and I'm ready for this to be over so it can stop showing up on my credit report.

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    StaffProcessTransparency

    Reviewed June 21, 2017

    I enrolled in the debt relief program and I had a pleasant experience with all the parties involved. They are extremely customer-focused and the process was painless and efficient. From start to finish, the agents provide complete transparency so that the customer knows what's going on at all times. I would recommend to anyone.

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    StaffProcess

    Reviewed June 21, 2017

    I am a newcomer into the program. I don't think enough time has gone by for me to give an accurate evaluation of the time and overall effectiveness it takes to complete this program. However, I am hopeful and encourage that my financial matters are in good hands. Everyone that I have spoken to seems to be confident and know exactly what they are doing to complete my business in a positive manner.

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    Reviewed June 21, 2017

    NDR service has been quite satisfactory. I am pleased to be making progress toward becoming debt free based on the service they provide. Settlement offers have been reasonable for the most part and I do not feel pressured to accept settlements I can't afford.

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    Staff

    Reviewed June 21, 2017

    Pleased with National Debt Relief. National Debt Relief has helped me reduce four credit card debts so far, with two to go. Representatives who have contacted me have kept me well informed of their actions and amounts debts have been reduced. I have been very pleased with their efforts, as they have always been very helpful and professional.

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    Reviewed June 21, 2017

    Got the first deal and I am extremely pleased with the service and their ability to work on my behalf. They have been responsive to my messages and have gotten back to me in a timely manner. So far am very pleased with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    I consistently receive excellent customer service on any and all calls. National Debt Relief has proven to be thorough and professional with all matters all the while being a complete and total pleasure to work with. They have made the process of getting out of debt less stressful for which we are very grateful for.

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    Reviewed June 21, 2017

    At last, I was way off budget and then I found I needed to move - took out another loan for that. I had to do something and didn't want it to be bankruptcy. My research led me here and am I ever glad it did. I am no longer under the pressure and feel that I have a partner in my quest to be debt free.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    From the first call I made, I have found the staff to be helpful and responsive to my needs. They have taken the time to return a call or e-mail and have answered all of my questions satisfactorily. I realize that the process takes time, and that's probably the hardest aspect of my experience thus far. So no complaints at all.

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    StaffProcess

    Reviewed June 21, 2017

    I was treated with respect from the very beginning of the process and throughout. These people were on my side. I felt fully supported. Each contact has been positive and very productive. All of the staff members and representatives have been very professional and understanding.

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    Staff

    Reviewed June 21, 2017

    Everything is fine so far. I was impressed with counselor. He was kind and I hope my jokes did make his day. Nice guy. Thank you for all your goodness. I look forward to reducing my debt and I hope I don't die in the next 4 years. I have a bad heart. Thanks again.

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    Staff

    Reviewed June 21, 2017

    Considering the circumstances, I have actually had a very pleasant and tolerable experience working with National Debt Relief. My advisor's name is Victoria ** and she has demonstrated knowledge of her craft, eagerness to please and clarify questions and is responsive in a timely manner should I reach out to her for any reason. I am saddened that my finances got to this point in the first place but seeing as I needed to use this service, National Debt Relief has gone about servicing me as pain-free as possible.

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    Customer Service

    Reviewed June 21, 2017

    From the time you sign up to the time they start settling your debts, it is a long time. The weeks go by slowly as the creditors still call you. They do not even attempt to settle your debts until several months go by.

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    Reviewed June 21, 2017

    From the very beginning, when I was in deep **, I was able to tell them the whole story and set up a viable payment plan to eliminate my debt. So far I have resolved almost all of my debt and really look forward to the end of consumerism for me. NDR honestly negotiated with my creditors and fulfilled their promise. I am amazed at how easy they made it. Green pastures await, and I will be better for it.

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    Customer ServiceStaffTransparency

    Reviewed June 21, 2017

    I have gotten a lot of support and excellent service from National Debt Relief (NDR). Every time I have called, and inquired about my accounts, I received quality and professional help. At times when I felt uncertain about what was going on with the status and needed updates, I was given clear and precise answers. I would definitely recommend NDR to anyone who wants help with their debt. I am glad I did.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    NDR has been super helpful during this whole process and has made cutting down my debt less stressful than with other companies. They are always polite over the phone and make me feel like they are truly advocating for me. I'm looking forward to being 100% debt free!

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    I had three accounts I consolidated. One was resolved, the other two are still hounding me through collections agencies constantly. I would have expected at least that to stop by now, so I'm a little disappointed. There isn't much communication about the progress either.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    It was an amazing experience. They definitely deserve the word "relief", because that's the way I felt right after I enrolled in the program. As of right now, all of my 7 accounts have been negotiated and I am moving away from my debt, all of this in just 15 months. The people working for this company really understand what you are going through. The process was very easy, as long as you follow the steps they provide you and believe me, the annoying calls from the banks went away. I am just so thankful I made the decision to call National Debt Relief and encourage you to do the same if you are in so much stress and willing to have the money to pay back but you just can't.

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    Transparency

    Reviewed June 21, 2017

    The ability to see current status progress on completing the debt as measured against the outstanding debts was not very visible and hard to access my account on a regular basis was extremely difficult. I am not totally satisfied. My effort to conclude this program and expedite its finish was not done in a process that would include a more clear view of what has been paid and what still needs to be paid.

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    It was so simple signing up and finding a monthly fee I could manage. It has been 5 months and I haven't had much communication of progress yet which kinda saddens me and the emails I've sent were not well responded but I have trust that it will all be good. The contracts are really detailed and in my favor so I'm not worried. I can tell you more in a year or so.

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    Staff

    Reviewed June 21, 2017

    National Debt Relief is a reputable company that represents their clients well. My experience was questionable after I did my research, but I needed help with someone to intervene to acquire me some relief for the future. Great company. True to its mission and courteous staff assisting no matter what. I would highly recommend this company to others.

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    Transparency

    Reviewed June 21, 2017

    Did exactly what they promise. Keep us up to date on every single item. Like the way they contact you and get your approval before accept their offers. All bills been at least half of what was original owed. Best thing we ever did.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I have called a few other places and felt like there was no hope for me. I'm completely grateful for this company. I feel like there's hope and people really trying to help me in every way. Nelson was the guy that helped me and completely thankful.

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    Staff

    Reviewed June 21, 2017

    National Debt Relief helped me reduce my debt. The team are all very helpful and knowledgeable. Thanks to National Debt Relief, I am now paying $400 less a month and my debts will all be paid off in 3 years! I would highly recommend them to anyone struggling to pay off their debts!

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    Staff

    Reviewed June 21, 2017

    I am very pleased with my experience with National Debt Relief. They were very professional, courteous and worked with me on every issue that I had. I'm glad to have come across them and I would recommend to a friend or family member. Thank you.

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    Reviewed June 21, 2017

    I joined National Debt Relief early this year in an attempt to FINALLY get my head above water financially. Last week, I got a VERY favorable settlement on one of my credit cards, much better than I had expected. I hope I will be as fortunate with the other cards!

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    Customer ServiceOnline & App

    Reviewed June 21, 2017

    I've never heard from them except when I received the introductory information.. When I've forwarded them various info all I get is a robot response. I've never even received an account number or how to access my account to see if they are making any progress. Also Global Solutions is impossible to get into their website and no reason for me to be charged for an account I can get free at any other financial institution. There has been NO FOLLOW UP WHATSOEVER!!!

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    StaffTransparency

    Reviewed June 21, 2017

    They were very concerned about helping me understand how NDR works. Everyone I spoke to took the time to explain the details of the settlement offer they were calling me with. They also made sure I understood how it would affect the total payoff.

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    Customer Service

    Reviewed June 21, 2017

    Every communication needs to be had in writing. Some basic info that was the reason for me signing up has now been changed. Explanations given over the phone have not met up with info shared in writing. This rating could change as time goes on but for now this is my experience with NDR.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    From the initial call to the final settlement, National Debt Relief was with me every step. I highly recommend this program. I even got my sister to give it a try. I have never worked with such a professional group of people and I am fully satisfied with the results.

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    StaffProcess

    Reviewed June 21, 2017

    I am happy to say that I got the best when I got Christopher **. The way he treated me with kindness, empathy, and respect won me over to National Debt Service (NDR). His professionalism, competence, and obvious passion to genuinely help people like me exceeded my expectations. I am glad I am working with an individual who has understood the pain of being at the bottom and the triumph of conquering debt, and will also still be there to thank after I graduate the program. I am requesting NDR to reward and recognize Mr. **. He is an excellent, five-star representative of NDR.

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    Process

    Reviewed June 21, 2017

    I have been in the program since February 2017 and so far it has been a wonderful experience. It has been easy to access my account online and speak to an account representative whenever I need to modify my payments.

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    ProcessTransparency

    Reviewed June 21, 2017

    What a great honest program. Without NDR I would still be drowning in debt. They reached settlements with all my accounts in such a timely manner. They communicated every step of the way. I would highly recommend this program to anyone needing financial assistance. Very trustworthy.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    It takes a while for the phone calls from the credit card companies to stop, but other than that the process was easy and fast. The people were very helpful and great to work with, very satisfied and pleased with service.

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    I had a great experience in discussing and answering questions and listening to the explanations and over all satisfaction. I felt like everything was taken care of and if not I can call and ask questions. I am very thankful for all the information I was given. Thank You.

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    Customer Service

    Reviewed June 21, 2017

    Added a credit account to my existing program. Was happy with the customer service support. Help from the program payment plan makes it easier for me to handle the payments. The web access has been helpful in my being able to monitor my progress.

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    StaffProcess

    Reviewed June 21, 2017

    I am very pleased with the program and how they notify me of any changes. I am very happy with Paul ** who set it all up for me. If I ever have a problem or a question I need answered, he is always quick to let me know.

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    Reviewed June 21, 2017

    Well I've just been a member a couple of months and made 2 payments and they settled one debt so far so I guess I'll just have to wait and see what happens! I'm told that it will take 30-120 days before they really start making real progress and keeping the creditors off my back!

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    Reviewed June 21, 2017

    So far my accounts are being worked and negotiated as advised. A few of them have been paid off. Looking forward to completing this process sooner than later. I wish I could speed the process up but it'll be over for me real soon. Very happy and excited.

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    StaffProcess

    Reviewed June 21, 2017

    Only been with National Debt Relief for a month, so my experience is limited but I can say that the sign up process was awesome. Everyone I spoke with was kind and made sure I understand everything before moving on to the next item. I never felt rush with the process and I hope that rest of my time with them goes just as easy.

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    Verified purchase

    Reviewed June 21, 2017

    Lots of promises, appears that only one of my CC debts is being been resolved. The bill collectors are harassing me daily. Several months have passed, and money is being withdrawn from my bank account to pay the debts as I agreed, but no relief from most of the debtors. And my credit rating has taken the worst dive to the lowest ever in my lifetime. Due to all the late/past due payments to the creditors who apparently have not been contacted or are refusing to cooperate?

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    StaffProcess

    Reviewed June 21, 2017

    The representatives with whom I spoke were very helpful, knowledgeable and professional. I would recommend them any day. Thank you for being available as a professional assistance program. I hope the process is as helpful and positive as it is represented to be.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    After a couple of months I started receiving settlement offers, the offers were lower than what NDR speculated. Since the money goes straight into the escrow account they created for me, all I have to do is accept the offers as they come and no longer worry about the debt! This program has seriously been a weight off of my shoulders. If you feel like you are drowning in debt like I was, I recommend you call, and ask for Luis ** to set you up with the program. He has been with me every step of the way, even to this day. He has never once just passed me off. Five Stars defiantly earned here.

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    Reviewed June 21, 2017

    Every question I have had was answered within 24 hours. I feel like someone is listening to me and cares about my concerns. Thank you so much. I am disabled and 63 years old. I have gotten in over my head in credit card debt. It's a good feeling that someone is close by to help me get on a budget so I can get out of debt.

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    Staff

    Reviewed June 21, 2017

    I am only a few months in to the National Debt Relief Program so to date I have not had any debts negotiated. The people I have talked with have been very knowledgeable and have told me when I should expect negotiations to happen. I cannot say enough positive things about the representatives I have spoken to with my questions and concerns. They have all been extremely helpful and made sure I was satisfied with the answers they gave me. My experiences have been positive and I hope all will be resolved. Who would have known that I would have to have four surgeries on my shoulders and my back would go out within a year. Not being able to bring monies in is a depressing situation but the people at NDR have helped and given me hope for a better financial future. Thank you.

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    Customer ServiceTransparency

    Reviewed June 21, 2017

    They quickly responded to my request. The customer service is excellent. They explained everything about my case and answered all my questions. They told me all the steps to follow. They speak Spanish too. I am sure that very soon I will be free of debt.

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    Customer Service

    Reviewed June 21, 2017

    NDR has given me a little wiggle room in my finances. I no longer have to worry about creditor calls. It is a relief to be able to not worry about making just the minimum payments each month. I have told my family members and friends who need help as well.

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    Staff

    Reviewed June 21, 2017

    I have not been enrolled in National Debt Relief that long. I'm fairly new so I can't say a whole lot plus or minus. I can say at this time my experiences have been friendly and positive. I hope to say more in the future and I hope it's all positive.

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    Reviewed June 21, 2017

    Being sued. I thought the whole idea with going with this program is so this would not happen. I also thought I would be making one payment a month only to find out part way through this program I would be asked to come up with more money. Had I know this I would never have applied for this. I am worse off now than I was before I signed up.

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    Staff

    Reviewed June 21, 2017

    The National Debt Relief team was very helpful and answered all my questions. I feel some relief in knowing I am still responsible for paying a portion of the debt and also knowing I will have cash in my pocket each month.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I am very pleased with the great service I am receiving. I get friendly customer service when I call with queries. So far, one big case has been settled to my relief and benefit. I am advised of progress via email and phone calls. I would recommend this company to a friend.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    It's been a struggle.. But I'm very excited to be debt free. The people with National Debt Relief have been helpful and friendly. When I ask a question they are very knowledgeable and give it to me straight.. Even if it isn't the answer that I want. They know what they are doing.

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    Customer ServiceStaffProcess

    Reviewed June 21, 2017

    Great customer service. Resolutions were offered quickly once my balance got up to a significant amount. Was unable to complete program but all around experience was great. For the time I was working with NDR, would recommend NDR to anybody needed a debt solution, even after leaving the program the representatives were very nice.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    Driving from home one day, I heard an ad on the radio from NDR about helping with the stress of having to deal with overwhelming debt. I called when I got home. A wonderful lady Olga helped me get started on the road to debt relief recovery. The registration process was easy to understand. As of today a creditor has not been paid yet however I am trusting this will begin very soon to stop the calls from coming day and night. Thank You NDR.

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    Staff

    Reviewed June 21, 2017

    Everything was how National Debt Relief described. There was no surprises. Had no problems with my creditors. After 6 months I received a loan to take care of all my debt. I recommended them to a coworker and they are now enrolled with National Debt Relief and are happy so far.

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    Verified purchase

    Reviewed June 21, 2017

    I started the program in February with a four year time line. At five months in I have enough in my account for them to start dealing with my creditors. They have come to terms with a couple of my creditors already, saving me thousands of dollars, so I am hoping to complete the program ahead of time. I am very happy so far.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    My experience was great and they responded to my questions with maximum professionalism and they were just great to work with. I really enjoyed working with them. They took time to review my case and gave their best to help resolve whatever issue there was.

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    Verified purchase

    Reviewed June 21, 2017

    When I started NDR, I knew I had to live without credit. I didn't know if I could. I can, it's hard but I can. After six months I only settled with one company, but they were the worst. I was short some of the settlement money and NDR helped with that too! I'll be forever grateful!

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I enrolled on April 20, so I haven't seen any payments made to my creditors, but I didn't expect to yet. Besides that they have been helpful and courteous. They answer me quickly whenever I asked a question. They made me feel comfortable from the start so far.

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    StaffProcess

    Reviewed June 21, 2017

    Was looking for a way out of debt... I thought about bankruptcy but then I spoke with the team at NDR. They were so helpful and before I knew it all of my debt was under one roof and I was doing the responsible thing by paying off my debt. They make the process super easy and everyone is always nice and courteous.

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    Customer ServiceStaff

    Reviewed June 21, 2017

    I'm starting to work with National Debt Relief. Everything looks good so far. Except they need to answer the call in Spanish faster. The people talks with knowledgement. I'm happy but I have to wait my case continuing. I'm trusting this is good co.

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    Reviewed June 21, 2017

    I think they have done a great job so far. Took care of my needs very fast and started working for me right off the bat. So I am glad I was able to turn to someone that could help me out as fast as National Debt Relief did. I will tells others that need the help I needed to call and ask if they can get help.

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    Staff

    Reviewed June 21, 2017

    The team which we are working with were very good. They work really fast and they're cooperating with the people also. Recently I had a hard time, I contact them and they are very nice. They're helping. I am very much relieved and I am relaxing. I want to recommend National Debt Relief to people who are up in hardship.

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    Staff

    Reviewed June 21, 2017

    I needed to do something with my bills and I also didn't want to file bankruptcy. I called National Debt Relief and I liked their service. It’s the best way to do it. The enrollment process didn’t take long. I gave all my bills and after they checked it, they told me how many months it would be and how much I had to pay then they added four more things. I like that they don't pressure me but gradually, I've been adding more money into it. It was $297, then I went to $300, then $400. Now I'm up to $500. And I really enjoy it because I don't have anybody on my back. They made it a lot better than all these collectors calling me and driving me bananas. I'm able to pay my utility bills which I got one left until I get caught up on. And that will be next month.

    As long as everything is Kosher here, I'm able to do what I got to do. I need a new garage door and a new back door. So, it helped me because I get a little bit done as I go on. They were friendly and answered everything. I don't have any problem with them and they are accomplishing things which I could never do. I trust them and they're doing a very good job. Doing it this way looks better on my credit because I'm paying back instead of going to bankruptcy. I have to get a car and you don't know when it would be a good idea to get it. I wasn't going to wait till income tax time and see how everything is then. I would recommend them to anybody and as a matter of fact, I have to the lady next door.

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    Customer ServiceProcess

    Reviewed June 20, 2017

    This has been a great and stress free process so far. The customer service has been great though I was worry about things. Everything has been smooth and easy so far. I am happy I made this decision to use their services and get relief from my stress situation.

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    Customer ServiceProcessTransparency

    Reviewed June 20, 2017

    Easy to work with! Communication a big plus! One year has passed and debt is being eliminated month by month. Very impressed with the program. Not sure if individuals would be able to complete the program without the guidance of this type of debt relief program. We are extremely happy with the program.

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    Verified purchase

    Reviewed June 20, 2017

    It was a good experience. I had $25,000 in debt and they negotiated it to $15,000. Once I pay it off, I will be debt free. I am learning to live within my means. It is a good feeling to know that I have one monthly payment instead of a bunch of bills. I recommend National Debt Relief..

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    Customer ServiceStaffProcess

    Reviewed June 20, 2017

    The agent I worked with always kind, patient and considerate while working with me. He took the time to listen to all my questions and was always ready with an answer to them. He was very knowledgeable of the debt relief program he was offering and made sure I had full understanding. The follow-up team has also been very kind and courteous in helping me understand the progression of settling my debt accounts, and assuring me that they will be resolved. Both of my accounts have now been resolved to my complete satisfaction. I only wish that I knew of National Debt Relief sooner. They helped lift a heavy burden off my shoulders.

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    Customer ServiceStaffTransparency

    Reviewed June 20, 2017

    I'm extremely happy that I signed up with National Debt Relief. However, if I could offer some constructive criticism I would say: When they informed me about a settlement it wasn't clear to me that I didn't have to come up with more money and I was confused. Also, the reps that called me talked extremely fast and jumped all over the place instead of thoroughly explaining exactly how it worked. The last call I received about a settlement I thought it would be the same as my previous settlements, however it turned out that I would have to submit quite a bit more every month. Too many voice mails. I had three or four every day. I can't take personal calls at work so this became frustrating for me. Other than that I appreciate all the help I've received from National Debit Relief. Thanks.

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    Price

    Reviewed June 20, 2017

    The original debt statement did not pick up all of my debt. When I tried to add additional debt, the cost was prohibitive. I wish I had known that all debt would not appear and I would have been better able to make a cost-effective decision. Most of my debt is covered by National Debt Relief but I also have two outstanding accounts.

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    Staff

    Reviewed June 20, 2017

    They were very helpful. Had a great experience, they really helped a lot. Helped me to understand my steps to success with them. I would recommend them to anyone. Was very fast and understanding. If someone needs debt relief I would say give National Debt Relief a try.

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    Reviewed June 20, 2017

    After a while I was becoming impatient, but I then realized that I just needed to have enough money in my account and then negotiations would start to take place. I am happy that things are moving along. I will highly recommend my friends and family with financial problems to go to National Debt Relief.

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    Reviewed June 20, 2017

    I have been with National Debt Relief for 8 months now. In this short amount of time, they have settled 4 of my 6 credit card debts! I am beyond thankful for National Debt Relief! I don't think that I would be where I am today without the assistance of NDR. Thank you for all your hard work and dedication to your clients.

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    Staff

    Reviewed June 20, 2017

    We are very satisfied with the way National Debt Relief is helping us with our debts. The plan with them is fixing our credit. We would recommend NDR to any family or friend who has debt issues. They're very pleasant understanding. Thank you for all help.

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    Reviewed June 20, 2017

    I wouldn't rate my experience dissatisfied or satisfied because I have had experiences of both. The model of helping is fantastic, however I have had some negative interactions and I believe the fees are extremely high, especially when settling small debts. Fees could be adjusted to still generate decent income, while providing more cash contributions to the unpaid debt.

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    Staff

    Reviewed June 20, 2017

    Time will pass, you will continue to be in debt, this is such a great opportunity to get on top of your finances and get your credit score back in action! They know what they are doing and I'm so happy I used NDR's services!

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    Process

    Reviewed June 20, 2017

    Bottom line, this company has promised what we discussed when I signed up. I am 24 months into the program, and 60% of debt has been eliminated. I was very skeptical at first, but the program has done what I was told it was going to do. As long as you have funds in the account (this is how they negotiate with creditors), they will work on your behalf in reducing the debt. Yes, you might be liable for the tax (creditors will file with IRS), but you're still ahead of the game. I was told my plan is scheduled for 48 months to be debt-free, so I'm counting on them to keep their commitment to that. So far, I am very pleased with this company! I wish I would have done this sooner, seriously!!!

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    Customer ServiceStaff

    Reviewed June 20, 2017

    The customer service is like no other. They were helpful from beginning to end. And I'm debt free. Thank you so much this company. I would recommend this to everyone that need a fresh start. I was able to pay off my debt in 1 and a half years instead of three.

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    Customer ServiceStaff

    Reviewed June 20, 2017

    Representatives are always nice when I call and take care of my needs. They settled debts quickly for me. So fast that I've had to set up to make extra payments to my account. They are upfront and honest, no gimmicks.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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