National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Feb. 8, 2018
I'm not one to usually write about my experience with anything, but I have to say I feel so much better after making my choice to move forward with NDR. I lost my job of 8 years in May 2017 and took a position in July with a huge pay cut. Thought I was doing the right thing by paying the minimum monthly payment and just sucking it up and dealing with my debit, embarrassed to ask for help (only drowning myself more) I finally reached out to NDR (after looking into other options and nothing resulting that would benefit or help me).
My NDR rep Luis ** was more than helpful with providing lots of information about NDR. After many phone calls (because I wasn't sure) Luis was very patient and understanding. Told me it was my choice and gave me assurance that the end result would only benefit me. I did my own investigation into the company as you should. Spoke with a friend of a friend whom went through a similar debt issue I am going through and she had nothing but good feedback regarding her experience. When all was said and done I made the choice to go with NDR to get my credit back on track. I highly recommend NDR! I already feel a lift off my shoulders that I haven't felt in a while. I know it will take time but the time that NDR is giving me and the end result is definitely worth it to me. So I am very thankful to NDR and I'm sure you would be too!
Reviewed Feb. 8, 2018
The process was painless and everyone was helpful. They made sure I was aware of all the risks before I made a decision. They were very thorough in going over the plan and letting me know exactly how it works. I was very impressed with the whole process.
Reviewed Feb. 8, 2018
The care and attention your customer service representatives gave to me was unbelievable. The time they took to explain everything and make sure I understood the process kept me at ease with my situation. I would recommend this service to my friends and family.
Reviewed Feb. 8, 2018
After carefully researching different debt relief programs. I happily chose National Debt Relief. From the very start Josh was very knowledgeable and informative. The process went smooth and I am happy to be moving forward. NDR is very transparent. I feel confident I made the best decision based on my circumstances.
Reviewed Feb. 8, 2018
National Debt Relief very helpful cut down my credit card debt. I just start 5 month with National Debt but they already resolved 3 of my credit card and they very nice and help every time you asked them question. I would recommend them. Very helpful from cut your debt.
Reviewed Feb. 8, 2018
I Thank National Debt Relief for the assistance rendered to me in the financial crisis I got myself into. There are no words but OUTSTANDING for what National Debt Relief is doing in my behalf in getting my credit back into shape.
Reviewed Feb. 8, 2018
The person we first dealt with was very knowledgeable, helpful, and friendly. His name is Jim **. Then, our welcome call from Felicia was equally as pleasant and helpful. Felicia was very knowledgeable as well, and was very patient helping me understand how things work. I can only hope the rest of the program is as good as these two front runners.
Reviewed Feb. 8, 2018
NDR cares about my livelihood as though it is their own. I felt well guided and informed. I felt like my success in getting out of debt was NDR’s number one priority and goal. Thank you NDR for never letting go of my hand throughout the entire process!
Reviewed Feb. 8, 2018
Quick service and quality results! My first settlement within the first 3 months. The process was explained very well so I knew how it would work. I have contacted them once for customer service and their response was immediate, and my request was granted without question. They really do allow you to have a say. I have complete faith in this company and have been very pleased thus far.
Reviewed Feb. 8, 2018
Transactions were smooth. Friendly Rep. She was very helpful and nice. I would give customer service an A+. She was very friendly too. She asked if I had any other concerns before hanging up the phone. I share some of my personal concerns and she was very sympathetic. I would recommend to a friend.
Reviewed Feb. 8, 2018
In times of financial hardship I had to reach out for help. National Debt Relief explained how I could be debt free in 2 years, already in a matter of a few months they have successfully taken care of one out of 4 debts so far. I couldn’t be happier with the current results. I recommend them highly.
Reviewed Feb. 8, 2018
I want to send a special thank you to Ronald ** for his patience, kindness and exceptional courtesy while helping me through the process and steps with National Debt Relief. He helped me with ALL my questions/concerns before I agreed to move forward and then later especially with finding where and how to get what I needed on my computer/phone in this electronic world. Your team member was awesome and I give him the highest score possible and I again thank you.
Reviewed Feb. 8, 2018
Kathy ** was excellent in helping to guide me through such a difficult financial time and into the Debt Relief process. I am truly grateful to her for all the assistance she provided. I also completed the welcome call with Rita, who was very personable over the phone and made the start of the program transparent. Thank you ladies for your amazing work.
Reviewed Feb. 8, 2018
Yon ** really stepped me through the process and was very patient and understanding given that I have tough work hours. He was very knowledgeable and answered all my questions. I was very impressed with him and the process. He hear me updated at every step and I’d definitely recommend National Debt.
Reviewed Feb. 8, 2018
The individual who called me was extremely courteous. Talked me through the highlights of the program and explained how to create my portal account. Guided me through the documents I needed to sign electronically. Asked if I understood what I was signing so I could ask questions if needed. Definitely knew his job. Knows how to deal with people in a courteous and professional manner.
Reviewed Feb. 8, 2018
Mr. Luis ** was very helpful and patient. He went through the whole process with efficiency. I am glad that I made the call to seek help. It takes courage to ask for help when all doors are closing in front of you. Many thanks to the team of National Debt Relief.
Reviewed Feb. 8, 2018
Until now I am able to breathe and take a huge load off my shoulders. I couldn’t afford no longer my monthly payments and I always had a good credit until recently payments couldn’t be made and I was drowning. Thank for helping me.
Reviewed Feb. 8, 2018
My experience with NDR so far has been great. The representative Ryan ** was so nice and professional and really helped me to understand the whole process, to get me started. My welcome call with Christina ** was equally pleasant. She went over the process again with me and answered any questions I had with great patience. I'm so excited to get started on getting rid of my debt!!
Reviewed Feb. 8, 2018
We were treated extremely well. All questions were answered quickly. Mr. ** was very patient with us and very patient with us old folk. He was an angel from heaven to us. This program is very good and well administer and easy for the average person to understand.
Reviewed Feb. 8, 2018
Great experience... Didn't think it would be possible to resolve my credit issues in such a fast amount of time. I'm so excited to start my road to a better credit score... Lot of weight off my shoulders. Big stress reliever... Very appreciate.
Reviewed Feb. 8, 2018
I was satisfied with the outcome of the solution that help me out. The representative was helpful in supplying information. It will help my situation out in the long run. The representative explained the program and wanted to see if they could help me. They gave me a amount that I could fit in my budget while saving money. I would recommend the company to help others.
Reviewed Feb. 8, 2018
I’m already feeling better about getting my debt problems solved. Everyone I have worked with has been super helpful and informative!! I am looking forward to getting my debt paid off and then working on my credit afterwards. I can now sleep better at night.
Reviewed Feb. 8, 2018
Overall, my experience was positive. The only issue I had was that I had a really hard time understanding the representative I was talking to. She talked way too fast and this made her words run together and I had to ask her several times to slow down. I'm sure she says the same things over & over again to clients she is talking to. And what she has to say is automatic to her. My ears aren't young!! I have never been through this process before, so everything is new to me. I'm afraid I got impatient with her and for that I am sorry. Thanks.
Reviewed Feb. 8, 2018
I got too many credit cards so I turned to National Debt Relief to help me pay off my credit card. They talked to me nicer and explained everything well, and it was a cheaper program than Freedom Debt Relief. The negotiators from NDR were great. They were professional, courteous and very informing. They talked to me about the enrollment process and what would happen. They made a payment plan for me, which was good, and they take the payment out of my bank account. I feel very comfortable working with them. NDR has made me more at ease with my bills. We're still in the very beginning although they started helping me pay off my credit cards. I took over 7 accounts to them and 2 of them have already been satisfied. National Debt Relief was much better than Freedom Debt Relief.
Reviewed Feb. 8, 2018
Fantastic job. Answered all of my questions and then some. Thank you Steven ** for all your help through this situation. Would recommend to anyone who is in a financial hardship and cannot get away from high interest! Thank you!
Reviewed Feb. 8, 2018
Jerry ** and his underwrite did an excellent job explaining the program and answering all of my questions. Being a teacher, I can truly appreciate someone who is willing to sit and explain something multiple times in the course of one phone call. Thank you so much for all of your help! This is going to help me get my finances back on track and start living the life I've dreamed of!
Reviewed Feb. 8, 2018
Alex went the extra mile to get our situation approved. Very thorough process explained well. It is good to know there is light at the of the tunnel and we are saving a considerable amount of interest with NDR. I will surely recommend National Debt Relief to family and friends. Thank you once again for all your hard work.
Reviewed Feb. 8, 2018
They made it very easy to go through the process, very upfront and super helpful with making the transition smooth. We couldn't see the end to our debt and thanks to this company we have hope. Highly recommend to those suffering with tons of credit card debt.
Reviewed Feb. 8, 2018
I had awesome experience, the ladies I spoke with was outstanding and very professional. I would recommend this program to my family. Thank you for help me and not judging me. I was at the point that I didn't know what to do. But Kathryn ** show me that there is a light at the end of the tunnel.
Reviewed Feb. 8, 2018
All the staff that I talked with were very nice and professional. They completely answered to all my questions and concerns in a very professional manner. I am so happy that I found about your services and will recommend it to all of my friends who are in need of help. Thanks.
Reviewed Feb. 8, 2018
I am very appreciative of my experience thus far with National Debt Relief. I have had occasion to talk with a few of the staff. They give me confidence and that is so very important. Today I had my first debt settled and this fits into the timeframe I expected per their counseling. I can't tell you enough how that gave a great sense of relief. There's more to go, for sure, but it's happening! Thank you, NDR!!
Reviewed Feb. 8, 2018
I had over $10,000 worth of credit card debts and I needed to get out of them. I saw that National Debt Relief had a good rating on the Better Business Bureau so I went with them. I did an online thing at first, then they called me and I got more in depth with it with the guy that taught me what my monthly payments would be. We went over how they settled things, what would be the good stuff if I went with them, and what I needed to do. He was informed and he was able to give me good information. He was awesome and really legit. Plus, there was no pressure and it was more of an "if you get it done then you're closer to being out of debt" thing since I thought about doing the program before but I didn't. If I did, I could have been farther along with the process and four months ahead of the frame.
Everybody else has been nice and good. They always answer their phones whenever I have a question and they have an online portal that I can check whenever I want to see my progress. They also leave me alone until something comes up. The settlers would throw a number out and call me up to ask me if I agree with the amount. If I do, they start paying it off and if I decline, they move on and see if they'd get a better deal. Once, I put in my escrow an amount less than what I used to give and they were very understanding about it. So far, everything has been great. They've already settled two out of five of my debts for less than what I owed and right now, they are working on the third one. It sucks that my credit took a hit because I had perfect credit. But working with National Debt Relief has started to free up money so that I could live a little bit.
Reviewed Feb. 8, 2018
I'm very happy with what NDR has been able to do for me. They have resolved six of my credit card debts, which is great, and still tracking along. During the enrolment, I spoke to somebody over the phone but I also have access to my Telstra account online. When they have the debt settlement proposal for me, they email me and if they can't get a hold of me, they call me. With the payments, they work with you depending on what your pay schedule is with your job. Mine is every two weeks, so that's how they do it. I would certainly recommend NDR. I think it's another way out for people that are over their head with their credit card debt and it avoids the complications of bankruptcy, the negative marks on your credit. Even though the program can have negative consequences on your credit, it’s a lot better than going bankrupt.
Reviewed Feb. 8, 2018
I bought a new house and I was fine with it, but my daughter and her four children moved into my house. Because of having to try and help take care of them, it was like a snowball effect. I couldn’t do it all and I couldn’t leave my house. Somebody told me about National Debt Relief and I checked them out, but there was not much information out there about them. I called and talked to them on the phone. I liked what they said and they were sincere about trying to help me. I enrolled and did everything online, except for one paper that I had to print, sign and send back. They set up the payment plan based on my total amount owed out and what they thought they could settle each account for. Then, they told me how much it would be per month for 36 months. Some of it seems really expensive. When they make a phone call to settle a debt and I'd agree on the phone, they charge me a $150 for the phone call, which seems a little excessive.
On the other hand, their negotiators were professional. I simply send them letters that I get from the creditors and I leave it up to them. There are 10 accounts in total and they’ve settled three accounts already. There are two accounts with pending payments right now, and then two that have been completely settled and were paid in full. They’ve done really good about getting a good price. There are a couple things though that I'm a little worried about. A couple creditors that are supposedly working with them sent me to collections. Other than that, the creditors aren’t hounding me anymore. National Debt Relief has been really good and they are easy to work with. I got my daughter with them, too.
Reviewed Feb. 7, 2018
I'm very impressed with the two gentlemen that helped me today. I'm sure I'll sleep better now. I feel a great burden has been lifted from my life. My financial difficulties began 18 years ago following a divorce. I feel now I have a chance at a happy life. Thank You Again To Jay and the Welcome Team.
Reviewed Feb. 7, 2018
I had a great experience and everyone was extremely nice in answering my questions. I really hope this works and I'm out of debt soon. I was hesitant about a year ago to actually go into a program like this, but seeing that my debt was not going down while making my minimum payments really made me feel that this was the best option for me.
Reviewed Feb. 7, 2018
Always there when you need them. They are very helpful through the whole process and truly do their best to help you get out of debt. The process is easy and if you do not understand something they take the time to help you understand and make sure what you're doing is best for you.
Reviewed Feb. 7, 2018
To even pick up the phone and contact a debt relief company is a significant emotional event. From the start, Igor made me comfortable, answering, asking, explaining, clarifying. His knowledge and empathy helped to realize that I was not alone, either as the only person who had failed to manage his debt, or as the only one burdened with solving a seemingly intractable problem. He had walked the path before, he knew the bumps and potholes, and he deftly guided me through the process, always explaining as he went. Even my off-the-wall rabbit-chasing questions met with easy answers in non-money-wonk language that just made sense. Within minutes I trusted him completely, and by the end of our call my only regret was that I hadn't picked up the phone years sooner. Seriously. I feel like an idiot for not looking for help sooner. Years of pain and frustration could have been so easily avoided.
We had two follow-up calls, during which Andrew called exactly when he said he would, provided just the information I was looking for upfront, explained the next steps, collected details, verified eligibilities, and basically dotted the I's and crossed the T's. Even the final contract was easy to understand... because Andrew had pre-populated it with the data that he and I had walked through together. Easy-peasy.
Andrew's follow-up call was spot-on as well; confirming, validating, wrapping up paperwork, and providing basic training on the website. (Super simple! I didn't even NEED training--and I never understand ANY websites! So intuitive!) Igor had prepped me well, so I knew the questions that Andrew was going to ask, and the points that they both emphasized were clear and consistent. Heck, even the work-flow model that kicked in automatically when I called Andrew back was so simple that he knew who I was and what I needed even before I gave my name. So impressive!
I make my living improving and automating processes, and I have to say the NDR model is by FAR the most impressive customer experience I have ever had--yes, even better than some of the processes and systems that I have designed. I could not be more satisfied. Can you believe I'm actually looking forward to moving forward with getting out of debt? Crazy! But crazy GOOD! Thank you, National Debt Relief!
Reviewed Feb. 7, 2018
I sought debt relief from National Debt Relief due to credit card and unsecured loans used for medical expenses for myself and a grandchild with a serious illness. National Debt Relief was able to pay off all debts at a significant savings and reduce my monthly payments by nearly half.
Reviewed Feb. 7, 2018
My representatives were both very knowledgeable and helped me very well. I am glad they were able to help me start in getting my debt paid off. It's great that the service is available to help people like me in similar situations like me. Thank You.
Reviewed Feb. 7, 2018
Am very happy I did this, with their help I can sleep at night like I never did before, am very please with them, they are doing right by me. All the things I was told are true and for that I am very please, Jay did right by me so did his coworker, sorry forgot your name.
Reviewed Feb. 7, 2018
She was very polite and professional. Answered all my questions. I hope it all goes as smooth as it has been so far. Thank you. I had worked out my own budget for the year but had unexpected surgery and unable to work in both of my jobs. With the loss of income I didn’t know what to do now. I won’t have to work 65 hours a week.
Reviewed Feb. 7, 2018
Getting started is so easy. It takes a few minutes to get all of the information, but it is well worth it. The team made me feel so comfortable about taking this step. I would highly recommend this to anyone needing debt relief!
Reviewed Feb. 7, 2018
I have yet to start payments to this program, but with the help of the advisor I feel confident I made the right choice by choosing this program to help me. I feel that the people that run this program are genuinely there to help you every way possible.
Reviewed Feb. 7, 2018
LaShonda ** was professional, kind, and thorough in her representation of NDR. The second agent, whose name I do not remember, was equally kind and professional. Your records should help identify her so that she may be acknowledged. She made sure I understood the contract well before ending the call. All in all, a great experience.
Reviewed Feb. 7, 2018
Everyone was very helpful and made it a lot easier to understand the process and become debt free! I would definitely recommend this to a friend if they were in any type of debt. The monthly payments are definitely affordable and easy to pay with the online account! I appreciate the help.
Reviewed Feb. 7, 2018
Very well knowledge, and helpful. Willing to stop and listen, was important. Calls are answer in timely manner. The reps superior should be aware of how good these people that work there are doing a good and professional job.
Reviewed Feb. 7, 2018
I am very satisfied with the agents that have assisting me with my new account with NDR. They are very knowledgeable and helpful. I am definitely recommending NDR to my friends and family. I am definitely able to sleep better knowing that NDR is assisting me with resolving my debts. Thank you.
Reviewed Feb. 7, 2018
Both Daryl and the young lady who did my welcome interview were very helpful and very pleasant to deal with. I appreciate all of their help. It was a good experience and I appreciate the help in settling my debts.
Reviewed Feb. 7, 2018
Great service, nice people, I’ll recommend friends and family. You guys are going to help me set up a plan to get my things in order so that’s great. Also help me achieve my goal of being debt free which is good so I'm happy for that. So yeah I’m glad with my 3 year plan. Let’s do this!!
Reviewed Feb. 7, 2018
This company is a friendly and exceptional service. They make it easy to understand and flexible to adjust your payments. I would highly recommend this company to others in need of assistance. Thank you for helping me with your services.
Reviewed Feb. 7, 2018
Staff was courteous, informative and helpful... Charles ** was particularly helpful and reassuring through this process. It has been a difficult transition from working full-time to having take care a spouse for medical disability and going to a fixed income... this at least helps the process. Thank you.
Reviewed Feb. 7, 2018
Thank you National Debt Relief for helping to get us out of a bad situation. I had the greatest customer service from Richi & Shevon. They explained everything several times, because I do not understand legalities very well. They are also so very patient and not condescending.
Reviewed Feb. 7, 2018
Thank you for the fast, considerate service your company has provided as I head down the path to lowering the debt that has been dragging me down for so long. My representative was very respectful, efficient and made the process virtually painless.
Reviewed Feb. 7, 2018
I was very nervous about having all documents ready before I called the "Get Started Phone Number" Should not have worried. Everything I needed was in my head. Took all of 15-20 minutes. I would recommend a friend to this company and let them know how easy and mind clearing it is to enroll. THANKS IJ.
Reviewed Feb. 7, 2018
Just signed up with NDR so it's to early to tell how satisfied I will be in the end. I used a similar agency many many years ago. NDR seems to be using a similar approach to my situation. I'm hoping everything will work out good again. Only time will tell.
Reviewed Feb. 7, 2018
The person, Patrick, who guided me through this was very knowledgeable and friendly. I would absolutely recommend this service to a friend. The process was straightforward and easy to understand. I am pleased with the service I have received and thankful for the help.
Reviewed Feb. 7, 2018
I enrolled in the program last week and looking forward to getting out of debt. I'm very pleased with the service and program thus far. Andre ** did an outstanding job explaining and enrolling me in the program expeditiously. I received all the documents and forms via email.
Reviewed Feb. 7, 2018
This is the best thing ever happened to me, the people are very knowledgeable and answer all my questions and was able to work with me. I will refer my friends at any given time. They were able to give me a great interest rate. Just cant wait to start my journey, fixing my credit back.
Reviewed Feb. 7, 2018
Very helpful and understanding, great breakdown on how the program helps and answer all questions I had. I am glad I called save me money and stress. I had my doubts about calling but finally did some trashed and decided to give them a call. Can’t wait to be debt free thanks to their amaizing team.
Reviewed Feb. 7, 2018
Everyone I talked to was well informed and professional. It gave me some peace of mind through a very tough time, that I would be taken care of by professional employees. I would recommend this company to anyone who needs help understanding the options they may have with high credit card debt.
Reviewed Feb. 7, 2018
My husband and I so far is very please the way thing are right now especially when we got the call about one of our creditors case was settled. I would definitely recommend you guys. Hoping we continue our great business venture and settle with everyone soon thanks.
Reviewed Feb. 7, 2018
Great customer service. Very informative. They answered all my questions and made sure I was informed on all my different options. I am looking forward to seeing the final results. I am ready to be debt free and watch my credit score get to where it needs to be.
Reviewed Feb. 7, 2018
It was a pleasure speaking with the professional staff at National Debt Relief and the compassion during my difficult hardship. Thank you kindly for taking the time to walk me through step by step, which assisted me with a full comprehension.
Reviewed Feb. 7, 2018
Eva called to follow-up on my enrollment. She was very professional and helpful in explaining the program, however I did have a difficult time in understanding her at times because of her accent. Again, Eva was very patient and professional.
Reviewed Feb. 7, 2018
So polite an helpful. Explained things so well, made it very easy to understand. Would highly recommended National Debt Relief to anyone who needs help with their debt and to get it paid off and feel like they have control again. Just a wonderful experience.
Reviewed Feb. 7, 2018
Very fast, very knowledgeable and helpful. Can be a bit overwhelming with the speed. The welcome part was too fast and confusing, with so much information to absorb and understand. I liked the quick turnaround to be accepted. Thanks, I would recommend to others.
Reviewed Feb. 7, 2018
So far so good, what all of this service to work out. I pray. At this time all representatives have been very courteous and helpful. I have a friend that may want your services. My desire is to get out debt and stay there.
Reviewed Feb. 7, 2018
My original phone call was very informative and made me feel better about this process. I have always paid my bills so it still makes me nervous about not paying my credit card until this is resolved. I know that this will save me a lot in credit card interest so I hope this process will go smoothly for me.
Reviewed Feb. 7, 2018
From the beginning to end service was exceptional. Darrell ** was Awesome!! I did not have any questions when finished because he went thru entire process. Very thorough and knows the program very well. I am confident you guys will be able to get me started on a new path with my Debt and Financial Problems.
Reviewed Feb. 7, 2018
The representatives that worked on my behalf were excellent and very helpful. I especially thank Kelli for her expertise. The welcome call was also very good and the representative was knowledgeable and friendly. I would recommend National Debt Relief to someone who needs their services.
Reviewed Feb. 7, 2018
Excellent, friendly, efficient and thorough service. Thank you very much for your assistance! Everyone we talked to was very knowledgeable and helpful. Great experience. We would definitely recommend to other people that we know. We were extremely pleased. Great customer service!
Reviewed Feb. 7, 2018
I was apprehensive about applying for debt relief, but am well pleased that I did so. Being able to take care of almost all of the process over my computer and phone made it so much easier and the help from your representatives in doing so made me feel so much more comfortable doing this through your company.
Reviewed Feb. 7, 2018
Representatives were well informed on what to do and offered several options in finding a solution to your case. As a whole. the team were very patient with me while on the call and did not hesitate once to further explain a concept until I understood it.
Reviewed Feb. 7, 2018
They made the transition to debt relief easy and informational. They also took the time to understand my situation and come to a solution that best fit my needs. I would recommend them to anyone for this type of situation.
Reviewed Feb. 7, 2018
Overall, it was a pleasant experience. Brandon and Andrew were thorough and patient in taking us through the process. They answered all my questions and did not seem frustrated at all. I feel comfortable going forward with the program. Hopefully NDR will be able to relieve the stress we are under.
Reviewed Feb. 7, 2018
When I called i felt overcome with doubt, saw no way out. Until I called NDR and there is a way out. Then I spoke to Brandy, she is my blessing. She had a answer. She never thought bad of me. Very uplifting. She was always professional.
Reviewed Feb. 7, 2018
So Far my experience with National Debt Relief has been very good. Ryan was very informative. And the welcome team was very informative and kind as well. I am looking forward to working with the service team to get my debt resolved and get life back on track with a bit less stress.
Reviewed Feb. 7, 2018
Needed help after my husband got sick and went on disability. The debt specialist that I was in contact with, both Jonathan's were very helpful and informative. They made the process very easy for me and a lot of relief of my mind. I caring for my husband who is co-depended on a shunt to live. Thanks so much for your friendly helpful services.
Reviewed Feb. 7, 2018
Highly recommend. Very easy to work with, expertly handled, great outcome. They are the best in this field. Phone support is also a team of experts and they have handled all questions accurately, easily, and in a timely manner. Thank you very much!!
Reviewed Feb. 7, 2018
I appreciated the reps being very thorough. They really wanted me to understand the entire process from beginning to end. This program, I believe is going to set me up for success. I would recommend National Debt Relief to anyone in need of their services.
Reviewed Feb. 7, 2018
My experience was great. National Debt Relief was quick to help and they did an amazing job making a plan to fit my budget. Can't thank Jennifer enough for helping me get back on track. The folks at National Debt relief truly care when it comes to helping people.
Reviewed Feb. 7, 2018
Jannah was absolutely understanding as we discussed the bills to pay, explaining NDR's policies and information, and helping me find a monthly payment I could make now. She made a very unpleasant situation pleasant! This is tough to go through, especially when I had a great credit score and now everything is a mess. After googling for BEST credit consolidation companies, NDR came out as #1!
Reviewed Feb. 7, 2018
Anthony ** made everything clear and in simple language so I could understand how the filing for debt relief worked. At 73 years old, it is sometimes hard to understand the terms of a contract. Anthony was very helpful in explaining everything.
Reviewed Feb. 7, 2018
It has only been 3 months and one of my accounts is already settled! As long as you do your part of the deal, National Debt Relief handles theirs just as promised! I am looking forward to me debt free days in the future!! I feel much better knowing I have National Debt Relief on my side. I am glad I chose this over bankruptcy.
Updated 04/18/18: NDR is sticking to their word! I signed up with them 10/28/2017 and out of my 11 accounts with them they have already completely resolved 2 while another 2 accounts have pending resolutions! They are always nice and professional! This is a hard process and many of us are embarrassed when we need help. All I have received is understanding from these lovely people. If you are struggling - I highly recommend reaching out to NDR. You will not be disappointed!
Reviewed Feb. 7, 2018
I've just signed up for the program and so far I'm satisfied with how my experience has been. Both Freddie and Simon have been extremely friendly, helpful, and I'm looking forward to working with them further. It's been a lot of information so I'm still trying to make sure I have everything in place. I'm not completely sure how this is going to go, I have high expectations based on what was explained to me in my initial calls so I'm hoping NDR lives up to that. I will happy to continue to review my experience as time goes on and I see what NDR can truly do for me.
Reviewed Feb. 7, 2018
The experience was wonderful. Everyone we worked with was so nice! All questions were answered and we fully understand everything. It's a good thing you're called National Debt Relief because we feel so relieved already. Our payments have dropped dramatically and we are able to breathe again.
Reviewed Feb. 7, 2018
Adam and Vanessa have been very helpful and kind. They have helped me make this first step and assured me that this will work and the company is willing to work for me and with me. I have high hopes that I will make it through and with the help of this company be successful.
Reviewed Feb. 7, 2018
The customer service rep was quite informative and took time to answer and clarify some items that I was not sure of. All documents were clearly explained and I felt reassured that I was making the best decision to seek some relief from this financial nightmare of calls from creditors. I am praying that this entire experience will go as smooth. Thank You.
Reviewed Feb. 7, 2018
Nathan was so helpful and patient with me and covered everything in a way that I understood. It was explained to me thoroughly and the process was very smooth. I will definitely recommend National Debt Relief to anyone else that may be struggling with credit card debt. Thank you!
Reviewed Feb. 7, 2018
Very nice and knowledgeable people. They know what they are talking about. Any questions someone is always available to talk to. Definitely would recommend to anyone wanting to get out of debt. My husband and I are looking forward to being debt free.
Reviewed Feb. 7, 2018
Happy with the experience, but it is taking so long to get an agreement with creditors, that has an impact on my credit report. National Debt Relief should have a faster procedure to avoid my credit get hurt. Very professional people and great customer service, they explained to me very clear.
Reviewed Feb. 7, 2018
I had a great experience! Oscar was sooo easy to talk to and made sure I understood each and every step I had to take. And I loved how they made sure that I felt comfortable with one thing before moving forward.
Reviewed Feb. 7, 2018
My experience with National Debt Relief program was really helpful and very well explained by the representative assisting me and also called done after like welcome call were very much explained well, I do consider this to any person that’s involved in a hard situation with debt.
Reviewed Feb. 7, 2018
It has been good, since I enrolled to National Debt Relief. They help me out to settle my credit cards as a consolidation method and now I have to pay only one at a go... No more interest going up on my credits.
Reviewed Feb. 7, 2018
Great customer service. Would be happy to refer to family and friends. National Debt Relief client services seemed very knowledgeable and helpful with any questions or concerns that we had when applying for this service. Thank you for all your help.
Reviewed Feb. 7, 2018
All of the people who helped me with the initial sign up process were professional, friendly and helpful. And all of my questions were answered by the knowledgeable company representatives who helped me. I hope the rest of the process will be as positive.
Reviewed Feb. 7, 2018
The staff is always prompt, and follows through to make sure all my needs are addressed. I was able to get additional opportunities taken care of for future payments and in doing so decrease the length of time needed to get out of debt and back the right track.
Reviewed Feb. 7, 2018
I was having issues with massive credit card debt and I heard this service on XM Patriot channel and called. It was quick, easy, and gave me a piece of mind to know that they will do their best to make things happen and get me out of debt quickly.
Reviewed Feb. 7, 2018
Absolutely fantastic experience. I was very pleased with the level of professionalism and attention to detail provided by all parties I spoke with. I had many questions regarding both the process and implications of using this service. At no point did I feel that the person to which I was speaking was uninformed.
Reviewed Feb. 7, 2018
Chris was very empathetic to our current debt situation. He helped us understand the options available and was very patient with us on making our final decision to pursue this avenue of resolving our debt. He followed up & made this painful situation less painful. I really appreciate that he was not judgmental of our situation. The welcome call was also very courteous and informative. Thanks, much appreciated.
Reviewed Feb. 7, 2018
It was a very good and relaxing experience dealing with Brandon **. He was very helpful and very knowledgeable. Any question I asked was answered with no hesitation. I am very please with the help we are receiving from your Company.
Reviewed Feb. 7, 2018
National Debt Relief was able to help me by setting up a payment plan every month that was in my budget plan. Also, getting out from the high Credit card Interest to pay back a lower debt. Overall, this is a great way to get out from under your debt due to hardships. National Debt Relief Kept me from Bankruptcy. Thank you guys!!!
Reviewed Feb. 7, 2018
My experience is wonderful. The representatives for this company was very knowledgeable and helpful in getting me started with this company. I would recommend this company to friends and family. National Debt Relief has given me and my family peace of mind again. Thank you for caring.
Reviewed Feb. 7, 2018
Both parties I have spoken to were very professional! They explained everything in a manner that was easily understandable. Polite and eager to take this challenge head on! Honest and loyal, which is hard to find these days! Glad I made the choice to go with National Debt Relief!
Reviewed Feb. 7, 2018
The agents were very helpful in making me understand the process. I was very pleased with of the expressed their concern for my current situation and made me feel confident I can achieve my goals. They answered all my questions and were very professional.
Reviewed Feb. 7, 2018
My experience so far has been really good. They are willing to work with you and help you with anything you need. The people who I have talked to have asked me if I understood everything and explained things out when had questions. I would recommend this program to anyone who is needing to get out of debt.
Reviewed Feb. 7, 2018
Marisa and the other woman were very helpful and very patient. Marisa in particular reduced my anxiety and concerns about being part of this program. When we finished talking, I knew that I understood the program and that it was the right program for me. If anyone talked to me about financial problems, I would definitely recommend that they call your office.
Reviewed Feb. 7, 2018
The staff was friendly, helpful, knowledgeable, and made the process feel supported and committed. The process moved along rapidly while they kept me informed along the way. I would recommend this program to persons with similar situations. Thank you all very much.
Reviewed Feb. 7, 2018
The customer service was very helpful and made me feel like I could understand without being stressed out or confused. I wrote questions down as we talked and they were able to help me by answering all of them without confusing me.
Reviewed Feb. 7, 2018
Excellent and understandable. Associates were knowledgeable and handled my case quickly, professionally and with dignity. I didn't feel put down but felt the team was there to help me. Emails arrived promptly and were clear on what was required of me. Thank you.
Reviewed Feb. 7, 2018
Very good communication in the progress. Friendly and knowledgeable representative helped a lot in understanding the whole process. Fast and promptly response is very highly appreciated, too. I wouldn't be more happier, and am ready to start this program asap.
Reviewed Feb. 7, 2018
I was in a lot of debt and National Debt Relief was better at administrating. They offered a program to pay my debt off in three and a half years. Before enrollment, they wanted a list of all my debts. The program is paying off my debt and I'm about two and a half years away. The negotiators were professional and courteous. Since working with National Debt Relief, I'm not getting any calls from anyone anymore.
Reviewed Feb. 7, 2018
My mom was of age and recently, she took ill. I was getting a lot of bills and stuff done in the house so, it became really a hardship for ourselves. I researched, checked National Debt Relief and thought that that would be my best solution to get things paid off. I initially spoke with a representative who gave me the details and information about how the company works. They explained to me what they would need to do which involved pulling the credit report to see what all that was there. After that, they explained the process of what would need to be done and the next step that I would need to do. After that, we went through getting everything set up and seeing if it was the best for me, determining if it was something I wanted to know about. I felt that it was the best and it would not cause great hardship for me. They were detailed, took the time to work with me and asked me questions. I felt very comfortable with them.
They wanted to see everything up and told me what payment plan would be comfortable for me. They were very sensitive about trying to help us find a solution to our debt and they tried to be concerned about our situation. They were also sensitive to where we were and what we were doing. They came up with the best solution that would work for us. Once we agreed that it would work for me, then the next step was to call the other legal department to get in communication with me and they provided me the documents to look over, sign and give them back. After that, I received a welcome from my team that would be working on my case. They then communicated with me and notified me that any question that I have, I could go online and look at my case profile. They would also be the ones that would be available to me.
Everybody negotiated with the credit card companies to get the debt down for me that would be workable and that worked out well. Aaron, the negotiator, was very detailed, very prompt and always called me back. He'd let me know that if I had any questions, he was available to answer them. I was very pleased with speaking with him. I've had a couple of questions along the way and their customer service was very prompt in responding back to me whenever I called. I'm pleased with them. They were pretty efficient, quick and for the short time that I've been in the program, I had two to three resolved cases already. The program was good for our situation and it's simply the perfect thing. I was a little leery from the onset about it but now, I really feel it benefits. The program is very helpful for the people that are faced with the challenges like the ones I had. I would highly recommend National Debt Relief.
Reviewed Feb. 7, 2018
I called National Debt Relief and the person on the other end seemed like they could walk and chew bubble gum. They convinced me with a good deal, so I went with it. I enrolled with them over the phone and there was three hours worth of phone calls. I had a main representative who ran me through everything, which was nice. The program is over a three year period and we're six months into it. I have a bi-weekly payment plan that is on automatic bank draft. Moreover, I don't have to worry about the individual calls. Although I still get a lot of them, they have diminished considerably. And it’s nice to know that I just paid out one amount. I would definitely tell others to call NDR.
Reviewed Feb. 7, 2018
I was in debt and I looked up some websites online. National Debt Relief had a good rating with the Better Business Bureau. I got a call from a rep and he took all my information down. Once we agreed to what I want to do, he decided to walk me through the paperwork online. He told me to sign some documents online and he sent me emails. When I got the emails, he reviewed them to me while we were on the phone and then I had to call a welcome person to get me introduced to the program. I went with their consolidation program where they can get me out of debt in no more than three years and the price for the service I’m getting is really fair. I get paid every two weeks, so they take out my payment every pay period instead of taking one whole amount.
The program is slowly working and it has been getting the debt down. Out of 10, I got maybe 3 creditors that are resolved right now. I just go online to my client portal and check myself. I might receive two emails and if I have any questions, I will probably call somebody. National Debt Relief will work with you and I will recommend them.
Reviewed Feb. 6, 2018
Your representative was very informative, courteous, ask if all my questions were answered and if I understood the proceedings and what expected of my responsibility and the end results for following through! I have and wish to Thank You for this opportunity to help me with my future!
Reviewed Feb. 6, 2018
I would have to say I am very pleased with the information I received and look forward to my new future. As the team has should me and walked me through the process giving me a clear understanding of what is yet to come. Thanks for everything!!!
Reviewed Feb. 6, 2018
Good Experience, she answered all my questions and concerns and is willing to help whenever I email her, I appreciate her help, they went over all the issues and all the information that needed to help me thru this. I know I can call them when I have more questions.
Reviewed Feb. 6, 2018
Response within minutes. However, initial employee seemed to be very anxious to complete call. Although spoke clearly, it was a lot to digest in such a short call. However, second person was very clear and very helpful. Questions were posed and answered in a very personable and informative way.
Reviewed Feb. 6, 2018
The team was very informative and helpful, explained everything very well and answered all my questions. They were very detailed and responsive. Response time was very quick and they make the signatures very easy. They seem to make the program very easy and I like that there are no penalties if I finish the program early.
Reviewed Feb. 6, 2018
The experience with National Debt Relief has been great. All of my debt has been resolved without Bankruptcy. I highly recommend them. I am now almost back on track and expect to have a lot better credit score in the future. Thank you National Debt Relief.
Reviewed Feb. 6, 2018
I was very satisfied with the call and experience of getting started with my debt problem. I am looking forward to finally getting out of debt. I know it will take a while, but I am on the right path now in resolving my debt. Everything about the program was explained very well.
Reviewed Feb. 6, 2018
Excellence, reliability, transparency, professionalism, and courtesy. National Debt Relief follows through and keeps me informed with each transaction. They have proven to be great at negotiating with the creditors. This has been my experience with Debt Relief. I highly recommend them, and thank them.
Reviewed Feb. 6, 2018
I was so nervous to take the step to contact a debt consolidation company but am so glad that I did! Going with National Debt Relief has been a huge relief and I’ve only just begun! I feel so much better now knowing I have a dedicated support staff behind me!
Reviewed Feb. 6, 2018
So far, so good. Very informative. So far seems like a good decision for me. My first contact was with Roy **. He led me through the description of what NDR does. Next he led me in detail through the contract. Patiently answering all my questions. The next day I received a "welcome call" and went over the services again. Keeping my fingers crossed that it all goes well.
Reviewed Feb. 6, 2018
NDR is doing an awesome job in getting us going back in the right direction. Employees are courteous and professional no matter what you are calling about. They make you feel that there is a light at the end of the road. Would definitely recommend!
Reviewed Feb. 6, 2018
When I first called I was at my wit's end and after getting all my questions answered and the program explained to me I felt a ton of weight being lifted. Joseph ** was such a big help and I feel so much better, thank you so much.
Reviewed Feb. 6, 2018
My program enrollment process was seamless with the help of Christopher **. Christopher took the time to understand and address my concerns, and give me peace of mind with my decision. I can only hope the rest of the process goes as well!
Reviewed Feb. 6, 2018
I am very happy for signing up with this program. I received a pre qualified letter in the mail and then I looked up the website to find more information. Everyone who has helped me so far has been very patient, understanding and informative. I am thrilled to be on this new journey. Thank you very much!
Reviewed Feb. 6, 2018
Ty was excellent to work with. He was kind and answered all the questions I had. Representative reviewing my information was perfect as well. So far everything is going much better than I could hope for. Each question was answered and explained completely.
Reviewed Feb. 6, 2018
I called and enrolled in the National Debt Relief program. It was easy to do. Representatives were friendly and they had a genuine attitude that felt truly sincere and they wanted to help. I was guided over the phone through every step to enroll. They sent email confirmations and agreements to sign via email, which the representatives reviewed every paragraph with 2 different people to ensure I understand what I was signing and if I had any questions. Very trustworthy. No bull. No run around. Total transparency. Definitely will recommend!
Reviewed Feb. 6, 2018
Clear and to the point. Explained everything to me and made it simple as possible to understand. I would recommend it to anyone else. They called me back quick and followed up with me. Thank you for the help.
Updated review: Feb. 24, 2018
My debt for one of my credit cards was $7,699.01 and National Debt Relief settled with creditor for the full payment of $2,694.65. This quick resolution has proven to me that this program really works. It is a good feeling to know help is available. Thanks!
Original Review: Feb. 6, 2018
I have received a prompt response from all my inquires, to date. My last inquiry was to remove creditor World Finance Corporation from the Creditor Enrollment List and add PayPal Credit to the list. To date, I have not received a confirmation that this addition has been made.
Reviewed Feb. 6, 2018
I reviewed several sources on the internet and decided to call National Debt Relief based on reviews and recommendations from BBB. My husband and I have been VERY pleased ever since the first phone call from Sai **. He is very polite, knowledgeable and well spoken. He is very upfront and very positive about what National Debt Relief could do to help us get out of a financial bind due to hardships caused by health and family issues. We had been feeling helpless and at the end of our rope - about to give up - we felt like there was nothing that could help us. We wanted to run away from our problems but there was nowhere to go. We knew we didn't want to declare bankruptcy but kept getting further and further behind with payments. "We couldn't borrow from Peter to pay Paul anymore!"
Sai discussed several options and told us a few things we could do- and that debt relief was possible and that there was a light at the end of the tunnel. After giving him basic information, he presented it to a review team and they approved a debt relief plan we can work with. Today, after completing some online forms, he referred us to Jonathon ** from the welcoming center. Jonathon also was very polite and knowledgeable and helped us with the next things on the "to do list". Sai and Jonathon seem to be very good representatives for National Debt Relief. The paperwork we have completed is very professionally written and easy to understand. We know we have work to do to help this process but we are dedicated to becoming debt free. Thank you so much, National Debt Relief and Sai ** and Jonathon **.
Reviewed Feb. 6, 2018
Kelly and The other person she had for follow-up were great! Kelly was patient, took the time to review everything, and to make sure that I understood and was comfortable with the terms. My follow-up call showed the same care and detail that Kelly followed. I appreciated that they were quick to answer questions, address concerns, and it felt good to talk with someone who was willing to consider the best way to help me out of a difficult situation.
Reviewed Feb. 6, 2018
Friendly people that hears me and understand my needs. The representative help me step by step. Help in Spanish that is my primary language. All terms were discussed. Easy to enroll to the program easy access to the service. Very completed program.
Reviewed Feb. 6, 2018
Everyone I spoke to was very friendly and explained everything in detail and answered all of my questions. All forms were easy to understand and the process was really quick. I have spoke with several debt relief companies and they were well above the other companies with regard to outlining what the program would and wouldn't do.
Updated 04/30/18: My first credit card account was just settled with NDR and I am very pleased with the results. I am really looking forward to settlement of the other debts. I just joined the program in Feb 2018 and the reps with NDR have been great to work with and are truly interested in getting debt settled in a timely and successful manner.
Reviewed Feb. 6, 2018
Extremely helpful and informative. Would definitely recommend this to a friend. Easy step by step process. Was able to finally get a grasp on making positive progress with the help of such friendly, eager to assist staff. Thank you for moving forward with me.
Reviewed Feb. 6, 2018
I'm so thankful for the help I am receiving to get back on my feet and be free from debt. They said what they were going to do for me by cutting down the debt in less than half of what is owed and they are doing it. I am definitely seeing this through to the end when I will have a piece of mind and not leaving any debt to my family to pay if I was to die. I find a great comfort in that.
Reviewed Feb. 6, 2018
I felt very comfortable in my phone calls and service, I was very satisfied. I didn't feel any negative energy towards me or my experience. It was very informative and educational towards my debt relief and the explanations were very detailed.
Reviewed Feb. 6, 2018
Friendly, efficient, fast and a great relief and peace of mind. The process was very clear, easy to do and went much faster than I had anticipated. Thank you for the help and peace of mind. Debt free in 3 years!
Reviewed Feb. 6, 2018
I was at the end of my rope. I was barely getting by, making minimum payments, and having no money left to even buy food. Then the holidays came and the wife had to be hospitalized. I had to take time off while she sick and lost hours at work. Finally after losing countless hours of sleep, I also lost the battle of keeping up on the bills. I needed to make a serious decision and after much research, I settled on National Debt Relief. They were very thorough and informative. I made the best decision for me and my family. I know it will be difficult but am confident it will get better.
Reviewed Feb. 6, 2018
I was worried I would never get out of debt, but when I talked to Nomer he was very helpful in explaining every stage of the contract. Also Blake with the follow-up call was very courteous and professional. Blake went over the entire contract step by step. Asked if I had any questions and gave me the numbers to call if I had any other questions.
Reviewed Feb. 6, 2018
Just getting started with the program so cannot say either way if this will be a good experience or bad. Everyone so far has been very helpful and friendly and very understanding. I already am feeling less stress and really look forward to resolving this situation.
Reviewed Feb. 6, 2018
I have to thank all the people working at National Debt Relief... They helped and took me by the hand in all the process. All process is explained very clear and they really are very helpful... Can't thank enough. They also have people who speaks Spanish, which was excellent for me because my English is not that good yet... God bless you all!!
Reviewed Feb. 6, 2018
I would like to inform you that I’ve only been with NDR for only 6 months and they have notified me that one of my debts have been resolved... it felt really good to know I’m one step closer to being debt free!!! Kudos to NDR!!!
Reviewed Feb. 6, 2018
Very nice people they go over everything with you. I enjoy talking to them. I will sure to let my brother and sister know about them also. They was very respectful, very nice attitude. I hope they help me out real good but I know they will.
Reviewed Feb. 6, 2018
I was a little skeptical at first, but I took a shot. I have had no problems with Shawn or anyone else I have dealt with. Everything has went very smooth. No complaints on my end. I look forward to getting debt free as soon as possible. I have a goal to make this happen before my 42 months.
Reviewed Feb. 6, 2018
The welcoming call was very informative and went smooth and very professional. I would recommend their services to friends and family! I feel as though now that I can finally get started on the road to recovery, from financial burdens and stress.
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