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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 275 Reviews 54435 - 54635
    Verified purchase
    StaffProcess

    Reviewed June 28, 2017

    All the reps were very nice and they made me feel very comfortable and signing up with your company when I had to sign the forms they helped me through the process. They went over and above to help me with this process. I want to thank you for being there for people like myself.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Chris ** was amazing. I went with your company because of his professionalism and expertise. I am not sure of how this works but he made it seems easy and was there to answer every question every time. He always got back with me in a timely manner.

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    Customer ServiceTransparency

    Reviewed June 28, 2017

    They have great customer service and are friendly and they explain every question that you have one step at a time. They explain their service that they offer with no pressure on you to sign anything. You have a opportunity to look over everything before signing anything. I would recommend them to anyone.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    I feel the information given to me was helpful and has been going forward as described. My only comment would be to give a call once in a while to encourage the customer in this very long process of debt resolving.

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    StaffProcess

    Reviewed June 28, 2017

    I found that the program was very helpful and I would recommend it to friends or one of my family. There was a lot of paperwork involved to get started but once you get in the program it is very easy and they are always there to help you. You can give them a call.

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    StaffProcessTransparency

    Reviewed June 28, 2017

    Everyone is very helpful and friendly. They explained everything to me in a way that was easy to understand. The entire process was very quick. Christian was very nice and helpful. He understood the situation I am in. I would recommend this company to anyone.

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    Staff

    Reviewed June 28, 2017

    From the start Consultant was very informative and knowledgeable. There was no pressure to join; they provided side by side information of pros and cons of other sources. The level of care they have provided in the first stage is very impressive.

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    Process

    Reviewed June 28, 2017

    After years of struggling with loan, credit card and bills in collections, I came across National Debt Relief and gave it a try. Within a couple weeks, my creditors were contacted and agreed to work with the program. NDR made everything happen! Now, instead of 10 years, I'm looking at 2 years or less to be debt free. Thank you NDR.

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    Reviewed June 28, 2017

    I started National Debt Relief in is great and relief that I got. Thanks for the help. I recommend to try it and I hope you guys get the same satisfaction with this companies are greater to have. I liked to be out debt final. Can't wait to be clean up debt ones against. Thanks for the help.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    We just started with National Debt Relief, and our first impressions are favorable. Response to any requests on our part have been instantaneous. Our contact is Andrew and his is professional and welcoming, answered our questions so far to our satisfaction.

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    ProcessTransparency

    Reviewed June 28, 2017

    I am very happy with my experience so far. I received a great explanation of what the program was about and how it would help me. I am ready to get out of debt and it seems like this is the best way for me to do it. My only concern was my credit score, but it was explained to me that it is going down now just with the debt I have.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Called and spoke to Keree and she was very professional and very respectful of my situation. She provided several options in determining the best course of action. Upon speaking on the phone after enrollment she walked me through the entire process.

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    Staff

    Reviewed June 28, 2017

    The Gentlemen I contacted went out of his way to help me. He was very courteous and did not make me feel in any way pressured or guilty about my situation. Would recommend to anyone in extreme debt to call National Debt Relief.

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    StaffProcess

    Reviewed June 28, 2017

    All representative that I worked with were phenomenal in their assistance, answering of questions to ensure I understood the process and what I was signing as well as the impact to my credit. They were extremely professional. Thank you to all.

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    Customer ServiceStaffProcess

    Reviewed June 28, 2017

    The company has been invariably supporting, informative, and kind when I did not understand or was confused about a process or timeline. I occasionally have to wait on the phone for quite a while. The major problem is they are on the east coast and that means getting up very early on the west coast to contact them before I must leave for school.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    The whole experience was straightforward. All instructions were clear and easy to follow. The agent(s) very helpful and knowledgeable. They were so curious, understanding and provided me such helpful information. I am confident in their ability to help me navigate through my financial hardship. I feel welcome to call and ask any questions I may have without difficulty. The whole experience was great and I look forward to working with them.

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    Staff

    Reviewed June 28, 2017

    In working with the debt specialist we went through many different iterations of how to address my debt. Each time we talked and I asked questions he would work with me to get the answers, however most he knew. We work many rounds with the underwriters to get a settlement that was fair for my creditors and one I could live with. I would recommend a friend.

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    Customer ServiceStaff

    Reviewed June 28, 2017

    Great client services with wonderful step by step instructions. Adam was extremely helpful and really made my wife and I feel at ease and well informed. The welcome call too was very quick and straight to the point. I will be recommending to my friends.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    My husband got really sick and he ended up having five surgeries. Then I had to use credit cards to live on and it compounded. I got National Debt Relief and they’ve been amazing and helped so much. I like that they keep in constant communication with me. My best praise for them is that they're really diligent in making sure that I know what's going on with my case at all times. I was so worried and stressed because of all the debt. I was really thankful for them for not having the creditors call and bother me, there's peace of mind. I also got rid of all those debts and I was not having so much heartache all the time. They actually saved me from having the problem.

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    Transparency

    Reviewed June 28, 2017

    I am very happy with this Company, they took the time to explained everything in detail and I am grateful that I was able to find a Company willing to help me getting out of debt and treat me with respect and professionalism.

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    StaffProcess

    Reviewed June 28, 2017

    Couldn't be happier with the process. Still very early but already one less creditor to deal with! NDR staff are very understanding and make the process easy to start. Nice to know there are options available when you feel like you've hit rock bottom.

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    StaffProcessTransparency

    Reviewed June 28, 2017

    The program was explained very well and the benefit to enrolling was too great to pass up. A great deal of stress was relieved and this opportunity has allowed for a peace of mind from the beginning to the end. My application happened in a very timely manner and all representatives were helpful and understanding.

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    StaffProcess

    Reviewed June 28, 2017

    I appreciate everyone's assistance in getting me started in the program. I will see how my first 6 months go. My goal is to try and pay my debt down before 33 months. I will refer others to the program as well. Everyone is looking for a way to settle debt especially if their income is low, they can't file bankruptcy, or get any type of assistance.

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    Customer ServiceTransparency

    Reviewed June 28, 2017

    Professional, easy to understand, quick and knowledgeable. Would definitely recommend. Both Representatives I spoke with on the phone were polite and efficient. The process was quick and the program was explained well and the terms were easy to understand.

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    Reviewed June 28, 2017

    I signed up with National Debt Relief on around 1-16-17. Now I just received correspondence that American Express is suing me and there is no settlement yet. It has been over 6 months and I am very stressed out about this due to what seems to be no visible progress yet. In the meantime, my credit is trashed and I have yet to receive any correspondence regarding progress. At this point I am regretting my decision to have signed on with National Debt Relief. I would like to hear something very soon.

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    Customer ServiceStaffTransparency

    Reviewed June 28, 2017

    Very helpful. Explained everything well. Made this experience a stress free one. Very patient and willing to answer all and any of our questions. We would recommend this company to anyone else looking to relieve themselves of overwhelming debt. Thank you.

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    Staff

    Reviewed June 28, 2017

    Using National Debt Relief was just something we had to do. We took over the care of our grandchildren, which meant added expenses, and we were struggling. I looked them up on the Better Business Bureau and they were the number one company. So far, it's been really good with them. They’ve helped relieve the stress of paying bills and they’ve got one of our high cards down under half. All of their staff have been really nice and helpful, and I don’t have anything bad to say about them.

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    Customer Service

    Reviewed June 27, 2017

    When I first signed up I thought the money that was deducted from my banking account would go directly to paying off my cards right away. I'm still getting calls from my credit cards. My credit score continues to tank daily. What's my status with negotiations and starting to pay off my creditors???

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    Customer ServiceProcess

    Reviewed June 27, 2017

    They were very thorough and comprehensive in explaining the positives and negatives of their program. My representative went through the contract with me explaining each aspect. My welcome call went smoothly and fleshed out the details well. All in all they made a difficult decision go smoothly.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I was so afraid to make the call but once I did I was put at ease. I am very satisfied with everyone who assisted me today and feel confident that I have made the right choice. I am looking forward to reaching my goal and be debt free. I feel like I am getting a new beginning.

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    Staff

    Reviewed June 27, 2017

    I am very happy with my experience with National Debt Relief so far. They were very helpful to me and I think this will be a big relief for me and my family! I would definitely recommend them to a friend in need. Everyone there seemed to know exactly what I needed to do to resolve my problems!

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    Staff

    Reviewed June 27, 2017

    My experience with National Debt Relief thus far has been satisfactory. I am just getting into the program so I am somewhat limited in my experience with the company. So far, so good!! I can say the representative was very friendly, and informative.

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    Staff

    Reviewed June 27, 2017

    I could not be happier with the services that NDR has provided me with. They make me feel as if I am part of a team working together to resolve my debt. I can safely say that they truly have my best interest in mind. Thank you NDR! You're the best!

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    Transparency

    Reviewed June 27, 2017

    National Debt Relief made my experience so comforting and welcoming with a situation that is hard to experience. They explained everything completely and I felt like they had my interest as a priority. I would recommend National Debt Relief to anyone who is in need to get help with their debt.

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    StaffProcess

    Reviewed June 27, 2017

    The associates that were able to help me with a solution to begin to solve my debt situation were very professional, affable, and patient. I feel that this is the right program for me; I feel relieved. I was worried about the fact that it would take me 30 years to pay off my unsecured debt, but this debt relief service has narrowed it down to only 4 years. They easily earned a 5 star rating from me.

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    Customer Service

    Reviewed June 27, 2017

    I was treated with respect and courtesy and didn`t feel judged by customer service. Now I am not alone in this financial mess that seemed like an unmovable mountain. I am now supported in my journey to amend my financial situation before I retire. At least now I am trying to pay back something instead of going bankrupt.

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    StaffProcessTransparency

    Reviewed June 27, 2017

    It was very friendly conversations. They had a plan and explained it very well. Everyone knew what they were talking about. The process was fast and fairly simple. Putting the ad on Facebook was a good idea. Thank you to everyone that helped me out.

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    Staff

    Reviewed June 27, 2017

    I have been very happy with this company. They were extremely helpful and understanding in a bad time in my life. I would highly recommend this company. They always kept me informed of everything going on and would not make any change without letting me know.

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    Customer Service

    Reviewed June 27, 2017

    I have been nothing but pleased with this service. I have struggled to make payments to them, but they are still paying off my massive debt and always work with me. I recently checked my credit and it has gone up by 90 points in a little over 8 months. I think they are doing a great job and the customer service is great.

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    Process

    Reviewed June 27, 2017

    NDR did an excellent job helping me through it all. It's scary at first but they made me feel comfortable. Thank you for helping me become debt free. They were always there and always kept me in the loop of what was occurring throughout the entire process.

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    Staff

    Reviewed June 27, 2017

    Just starting the process. Everyone was very easy to talk to and informative. I am just receiving the welcome letter and need to start the process. I am hoping all runs smoothly and I will be able to evaluate all once I start going through the process. Until then, so far so good.

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    Customer Service

    Reviewed June 27, 2017

    So far I have been totally satisfied with this company! Customer service has been awesome! I have been enrolled less than a year and we have already settled three debts. If the future represents the past I see one satisfied customer here. I would recommend this service to anyone who may be having financial difficulties. The relief of not having creditors calling and harassing you has been such a great relief.

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    StaffProcessTransparency

    Reviewed June 27, 2017

    The debt counselor/representative that I lucked out with was awesome. She was very clear in explaining all points of the program and willingly went over things again if needed. The process was relatively painless and did not take as long as expected.

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    Staff

    Reviewed June 27, 2017

    Awesome people! Very understanding! Breden is amazing! Reps are very detailed and understanding. I like the fact they get it! Treating you with respect. I would recommend to all friends and family. My situation is very common and this is the solution. Trust me.

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    Reviewed June 27, 2017

    Experience good. Looking forward to save some money put back in savings. Get back on my feet so I can retire in for years. Don't have to work so hard. Get my health back. Looking to have more time with family. Mom got dementia. I can spend more time with her.

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    Staff

    Reviewed June 27, 2017

    Hello and Thank You all for your superior service. We have never had anything but excellent service. The employees all seem well trained and friendly. You changed our lives and for this we thank you. It is always a pleasure to deal with you.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I am happy with the progress being made, the service people are outstanding, Professional, easy to work with, and I appreciate the encouragement and advice that Customer Service provides. Glad that I found National Debt Relief, now I have hope to get control of my finances.

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    Customer ServiceProcessTransparency

    Reviewed June 27, 2017

    Very relieved and less stressed due to your help. I felt very informed and did not know this existed so THANK YOU. Marvin walked me through the process step by step with ultimate patience and kindness. I am very glad that I called for your help...

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    Customer ServiceStaff

    Reviewed June 27, 2017

    It was a real pleasure working with Eric **. He was very patient and understanding to all my needs. He suggested I take the weekend and think everything through before making my final decision to get out of debt. I was able to get every question I had answered. I really appreciate excellent customer service. Thanks.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 27, 2017

    We are extremely pleased after working with your representative Paul **. He explained everything wonderfully, he took the time to listen when we asked him a question and did not interrupt. He was very polite and did not mind when I call him back a few more times to ask more. Thanks to him we signed up for the program, he definitely represents your company well and should be highly commended.

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    Staff

    Reviewed June 27, 2017

    Luis ** showed genuine concern for my situation. He patiently broke down the legal terms of the details to a language I could understand. He went over the guidelines, showed me the math, and was definitely honest as well. He was very thorough. Also, unlike other companies I attempted to do business with to find a solution to my credit situation, National Debt Relief did not deny me the opportunity to help me based on my income. I am relieved to finally have closure with my credit situation.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    Customer service people are very respectful and very helpful. I was very satisfied with the settlements with creditors. I would recommend National Debt Relief to friends and relatives. They are prompt in finding answers for problems that might come up. If the person you talk to doesn't know the answer to question they will call you back quickly.

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    Price

    Reviewed June 27, 2017

    Since signing up with this company, I've been treated thoughtfully and respectfully. The debt I had accrued became difficult to manage (although I did my best), but being too carefree, I didn't carefully assess my financial situation until it was a problem. The combined interest rates were a source of stress. Now I just have the paying of my debt done automatically and painlessly. Thank you National Debt Relief!

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    Customer ServiceProcessTransparency

    Reviewed June 27, 2017

    I signed up today. The process was easy and Elizabeth explained everything in detail and went over the contract in detail as well. So far the customer service has been great. Not pushy at all. I am looking forward to seeing that light at the end of my tunnel.

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    StaffProcessTransparency

    Reviewed June 27, 2017

    Very satisfied with the explanation of the program as presented to me this day. I'm a little nervous because I've never done anything like this, but your very capable folks have calmed my jitters and I truly appreciate that. Thank you for giving me this opportunity to get back on my feet and stay debt free. I'd gladly recommend you all to friends and family if they needed assistance.

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    Staff

    Reviewed June 27, 2017

    The person that helped me was very nice and helpful. I did not feel ashamed of my situation. I felt like I had a way out. I felt good that I did not have to claim bankruptcy. I think this will help to raise my credit score after it's all over.

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    Customer ServiceStaff

    Reviewed June 27, 2017

    I was facing a lot of financial difficulties and I needed to find a program that was gonna help me figure out a plan to settle a lot of the cards and debts that I had accumulated. I got National Debt Relief and it definitely ceased a lot of anxiety and worries around just being debt-free and being able to pay off a lot of the debt. Every time I call they take their time to listen to my concerns and answer all my questions. It's how they’re professional. They're very open about sharing what the stuff they're taking and some of it is my settlements and the various details a way of them like there's a portal that I can access and see where the money is going to go.

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    Customer Service

    Reviewed June 27, 2017

    I have lots of unsettled debt that is actually becoming very unbearable. I really don't have any choice but to seek for debt relief. I have a wonderful experience with National Debt Relief. Their guys are very wonderful. They respond quickly and promptly and if I have any problem, they fix them. They give me peace of mind. I am being able to pay my bi-weekly payment and it takes a lot of stress off me. Before I have to pay monthly bills for the same card and so far they have settled five of my cards. I would advise anybody with large credit cards to consider using them. It was very, very impressive. I will recommend them to anybody.

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    Staff

    Reviewed June 26, 2017

    I have had the utmost courteous, respectful service from all staff members of National Debt Relief. It makes me rest better knowing they will be assisting me with getting out of my debt. I am glad I chose National Debt Relief instead of trying to get out of debt alone.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    I was very upset and crying until I got on the phone with National Debt Relief and by the end of the day they reduced my monthly amount that I was paying every month by $1100. I feel so much better and I will now be able to breath a little more each month and build up my credit as well. So happy to have found them. Awesome experience and very knowledgeable.

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    Staff

    Reviewed June 26, 2017

    Great operation. Many thanks for the help I have received. Would recommend your services to anyone. When I reached out for help, I received it immediately from people without judgement. Had fallen into debt after Cancer and Muscular Dystrophy sent me onto Disability. Before these events I had never carried any debt in my life.

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    PriceStaff

    Reviewed June 26, 2017

    Staff at National were respectful and courteous, very non judgmental. I appreciate their interest and their upfront discussion of their program. I would encourage anyone with debt issues to contact this agency for solutions to their problems. I am grateful to National for their superb professionalism.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    Very descriptive. Answers all my questions. Informative on all aspect. Finance freedom. Sigh of relief with all the possibility of having all debt collectors to stop calling and being out of debt soon. Informative on all the options available to me without filing for bankruptcy.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 26, 2017

    Answered all my questions and concerns. Very fast at setting up the program. Always returned calls on time. Easy to understand explanation of how this works. Responded to emails in a timely manner. Able to work through any problems fast. Great job.

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    Staff

    Reviewed June 26, 2017

    Debt consolidation of unsecured debts, credit cards. The reps were knowledgeable, benevolent, eager to assist. Helped me make the right decisions when I was confused. I had my doubts at first but they offered hope. Hardships come to all. It does not show favoritism.

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    StaffProcessTransparency

    Reviewed June 26, 2017

    The program was explained clear and in detail. The people were all kind, and helpful. A relief and a great experience. Thank you. I am not very clear about where I am going, how to get there and the process of success that will be achieved.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    From the beginning the Sue was so kind and each time I have called in I have been met with respect. The negotiators does a absolutely fantastic job. They seem to always work within my budget. I am extremely satisfied.

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    StaffTransparency

    Reviewed June 26, 2017

    Everyone has been great and explained things very well! I feel empowered in my choice to you National Debt Relief. Instead of 35 years at minimum payments, I'm looking at 2 to 3 years to be debt free from credit cards. It's a great feeling to know I only have 1 place to pay each month too.

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    Reviewed June 26, 2017

    My first time - It's been great, thus far. No complaints. I expect good things in this relationship. Been a long time recounting these debts. It will be a relief getting them out of the way and to have good credit once more. I was at my wits end for months/years.

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    StaffTransparency

    Reviewed June 26, 2017

    Explained things in a pretty well manner. Helped you understand things. When asked questions, answers were to their knowledge and they knew what they were talking about. Get back to you really fast to help out. Make sure you truly understand the process.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 26, 2017

    Daniel was very friendly and explained the program well but also took the time to answer my questions without rushing me. He was fast and called me back when he said he would and never sounded annoyed or frustrated with me. I'm looking forward to being debt free!!

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    Customer ServiceStaffProcess

    Reviewed June 26, 2017

    The customer service was fantastic. Everyone I talked to answered my questions and told me they were there to help me get out of debt. They went step by step through the program to make sure I knew what was going to happen. The people were friendly.

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    Staff

    Reviewed June 26, 2017

    I have gone back and forth for quite some time on what to do with all my debt. Although I could pay my cards I was making minimum payment and then turning around and using that little bit to get by until next time. It all had to stop!! Everyone that I worked with at National Debt Relief was so understanding and fantastic to work with. It made a usually stressful situation much easier to deal with.

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    Staff

    Reviewed June 26, 2017

    Cautiously optimistic!! Too soon for a final review. Just got involved with the program. I feel confident I made the right decision. Everyone has been very helpful and has my best interest as their goal. Looking forward to seeing my problems resolved and I feel confident I made the right decision.

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    Customer ServiceStaffTransparency

    Reviewed June 26, 2017

    The people at National Debt Relief really helped me out a lot. I had no idea how to get out from under the debt after a job loss and they were able to help me. Each and every time I called or they called me everyone was professional, courteous, and mostly kind! If I had a problem with anything they would take the time to explain it fully till I understood. I am very happy with them but I do hope I won't need their services in the future.

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    Staff

    Reviewed June 26, 2017

    Mr. ** was excellent. He answers all our concern and was very nice to talk to. Have us the information we needed. Made us feel a lot better. My husband has been in very poor health and I have taken time off to help him. This made me make no money.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    Your staff is very friendly and knowledgeable. There is no shaming coming in on the other line, and they are able to answer all of the hard questions. I was taken care of by several individuals through seamless transitions, very good. So far so good!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 26, 2017

    NDR made our experience so easy. Being in debt is stressful and they took all of that stress away. They explained the process in a clear manner so it wasn't conf. All of their representatives were professional and friendly. They have some of the best customer service reps in the industry!!

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    Staff

    Reviewed June 26, 2017

    Sue was very patient, helpful and knowledgeable. Sign up experience was very personalized and friendly. National Debt Relief did the heavy lifting of gathering the account information for review and was very thorough in describing the pros and cons of the proposed solution.

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    Online & AppStaffProcess

    Reviewed June 26, 2017

    As of this moment, I am 100% satisfied with all aspects of program. Very professional and courteous staff. Guide book is an excellent tool. Easy to understand. The site is very user friendly. I've should started sooner. But I have no regrets.

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    Reviewed June 26, 2017

    Very friendly, reliable people. Made sure the proper and completed paperwork was done. Not pushy. Making us feel comfortable and not demeaning. I will certainly refer you and also want to say the cost of the program is effective too. Thank you everyone!

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    Reviewed June 26, 2017

    Being treated with much respect and understanding of my financial needs. All changed when I was replaced at my former job. Angel ** has been very thorough explaining how this program works. Once I get back to work I will strive to make additional payments so that it will take less than 36 months to settle this loan. Thank you so much for all the help I will receive from National Debt Relief.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 26, 2017

    The company was very helpful. Most of the time the folks who I spoke to on the phone were very helpful, and patiently explained each step of the process to me. Even when I forgot to get in touch they would call me several times to leave voice messages as well as send emails.

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    Reviewed June 26, 2017

    My experience with National Debt Relief was excellent. The only thing is that they took a little bit more than the time I was expect to finish everything. Other than that I recommend you guys. Thank you for helping me. God bless you all.

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    Customer ServiceStaffTransparency

    Reviewed June 26, 2017

    The best... great communication and great customer services. Each person I spoke with was understanding and ready to help. They both explained everything to where I understood what is about to happen. They both were very compassion and know the product well.

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    Customer ServiceStaffProcess

    Reviewed June 26, 2017

    The customer service was a plus... both people that I talked with was very helpful. Eric ** was very professional at helping me get started with the program. The lady that did my welcome call was very down to earth and made it very comfortable for me to talk to, can't remember her name though. I would definitely refer a friend to this program if and when someone would need financial help. I look forward getting debt free with the help of your program.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    Yes thank you to all whom have helped me & educated me on things throughout & are always just a phone call away if needed!! Thank you all once again & I hope our path will pass again if I need to call for help!

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    Customer Service

    Reviewed June 26, 2017

    The National Debt Relief have solve my problem for me. I was desperate over my debt but since I heard about them and contact them about eight months now I have been saving to build up my credit again. I recommend to everyone who is indebted to call.

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    Staff

    Reviewed June 26, 2017

    I took one star away because I had to pay $300 more than estimated. Money is very tight for me so that was disappointing. I'm glad that I was able to pay that extra $300 monthly and not all at once. That helped but was still inconvenient. All in all everyone was good to me, I canceled my debt program with another company because one of the employees gave me an attitude problem.

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    Customer ServiceStaff

    Reviewed June 26, 2017

    Great to deal with and will fight to get you debt free. They are always on your side. Their customer service is great and their staff is friendly and always willing to help. They provide a wonderful service for people who are upside down in debt and don't want to go through bankruptcy.

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    Customer ServiceStaffTransparency

    Reviewed June 26, 2017

    Take cares of me and always doing everything they can to help… Good customer service and very patient on explaining everything. They explain everything in every small detail... They make everything easy for me and simple... I would recommend this to my friends...

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    Staff

    Reviewed June 26, 2017

    National Debt Relief has settled the account that I was most worried about within less than a year. They are very responsive to questions and I appreciate every bit of help. I hope to settle all of my accounts, eventually, so that I can begin anew and I have faith that National Debt Relief will help me do that.

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    StaffProcess

    Reviewed June 26, 2017

    Although I'm only in the early stages of my debt relief process, I am already very impressed by the professionalism of the NDR debt specialists. If the rest of the process goes this smoothly I will certainly be a very satisfied client.

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    Customer ServicePriceStaff

    Reviewed June 26, 2017

    I had been involved with a different credit/debt consolidation company and when I looked at the ad I decided to give National Debt Relief a call. I talked to them for a few minutes and I decided to go ahead and start doing the debt relief with them. The rep who I had the initial conversation with described the program. When I heard that they could work with my high interest loans I'm being convinced but other interactions I've had is when they called or emailed me about a settlement that they come to set and I'm well satisfied with that. They're doing a great job and I'm happy to be working with them because it's brought my debt back to a manageable level and I appreciate that.

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    Price

    Reviewed June 26, 2017

    I retired and I'm tired of paying the creditors 18-20% interest. I was throwing in a little more than the minimum each month but it didn't seem to make that much of a difference. This past September, I looked into debt relief and read through it. National Debt Relief contacted me and they were able to settle one of the bigger debts for a very surprising amount. They asked if I could add more money for three months and I did.

    This is an embarrassing situation but National never ever made me feel embarrassed or feel like I was ripping somebody off. I’ve been ripped off for years and years with creditors. I figured that if they wanna settle, I’d be glad to do that. It took a few months but after that, National was able to satisfy two of my debts very quickly for less and a half of what I owed which was amazing. I've only been with them since this past October but I'm very pleased. Hopefully, they'll contact me again and let me know they got another one taken care off. I've recommended National Debt Relief to people and they may have contacted them.

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    Reviewed June 25, 2017

    I was a little leery about using a debt relief company but I'm so glad I did. I had always paid my bills on time but found that I wasn't going to be able to keep up. I signed up for National Debt Relief and what a relief it was. They have settled all my debts to about half of what I owed. They also kept creditors from suing me and straightened out my credit reports... I've learned my lesson with credit. I will not be using it except in a dire emergency ever again. Thank you National Debt Relief!

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    Reviewed June 25, 2017

    National Debt Relief has been a true relief. I had a lot of medical expenses and was out of work or underemployed for a few years. The debt became unmanageable and I was unable to keep up with my payments. I have been in this program for two years and National Debt Relief has established a monthly payment plan and negotiated with debtors on my behalf to resolve large accounts. I'm halfway through and couldn't be more pleased with their services.

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    Staff

    Reviewed June 25, 2017

    Consistent peace of mind. Since the instructions given are followed through, it gives me the assurance that I did reach out to the right organization for help for my need to pay off my debt. NDR takes their position seriously in helping their clients by working with the creditors to reduce the debt of their clients. Sorry, but my situation began to overwhelm me, but am grateful that NDR was there when I reach out to this organization for help. Thank you National Debt Relief. I would definitely recommend NDR to anyone I know who would ask for help.

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    ProcessTransparency

    Reviewed June 25, 2017

    So far my experience with National Debt Relief has been a good one I have never dealt with this kind of program before, but everything has been explained to me and I feel this will be better than bankruptcy. I am hoping to be able to cover all my usual bills with this project.

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    Customer ServiceStaffProcess

    Reviewed June 25, 2017

    Email or phone questions they're on it! They respond to our questions in a timely manner in a very professional way. Although, the process is taking long! I just wanna be able to pay our debt and have the creditors stopped calling when we already change our contact numbers.

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    Customer ServiceStaff

    Reviewed June 25, 2017

    I could finally breathe a big sigh of relief! I was finally getting help and doing something constructive about my Credit Card Debt. Everyone at National that I came in contact with were very professional, extremely helpful and non judgmental. Exactly what I needed to kick my life back into gear. Thank goodness I got the courage and called them. I'm very appreciative for their help and guidance. Peace of mind!

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    Customer ServiceStaff

    Reviewed June 25, 2017

    They are all very friendly and helpful! They have been helping me get out of debt for 4 months now and I've been less stressed and feel better about getting my debt under control! If you are wondering if you should try them out do it! Don't wait another stressful day more. Give them a call!

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    Customer ServiceStaffTransparency

    Reviewed June 25, 2017

    Love the friendly and great service. Complete explanation of services and how they help. They are great at calling and letting me know what is going on. They respond to all my calls and give me simple answers to my questions.

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    Reviewed June 25, 2017

    I am thankful for the speed in settling my debts. Couldn't be more satisfied. National Debt Relief continues to make my life one step closer to debt freedom. I recommend National Debt Relief to anyone who is drowning in debt. Thank you National Debt Relief.

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    Staff

    Reviewed June 25, 2017

    Great People. Always a person there to help not the long computer "... Press 3... For this now press 8..." The people always seem courteous and willing to help you through any and all the steps they and services they have to help you.

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    Customer ServiceStaff

    Reviewed June 25, 2017

    We were getting head over heels in debt and so I decided to look into debt relief services with NDR. Their representatives were courteous and were able to answer the questions I had. Working with them has made things a lot easier money-wise.

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    Customer ServiceStaffProcess

    Reviewed June 25, 2017

    I tried to look around for some prices and National Debt Relief was the top one on my list. So far, I have a great experience with them and I am a satisfied customer. Their enrollment process was really great. They asked a few questions and if I actually have some problems that I need to take care of immediately. The debt relief counselor has great knowledge and professional. I'm still in the program and I am getting my credit score up and I'm happy.

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    Reviewed June 24, 2017

    I was informed when I called NDR that my financial hardship could be resolved. They structured a reasonable plan to follow and let me know upfront that resolving my finances was gonna take time. So far they have managed to make a settlement with one of my creditors in a short time. If I continue with the outline they provided, I should reach my financial goal in about less than three years. Less if I provide additional funds to my own account, which I plan on doing. NDR, provided me with a means of paying my creditors and avoiding bankruptcy. Thanks NDR.

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    Reviewed June 24, 2017

    Half way there and NDR has help me with a lot of credit card debt and got us a lot off our credit cards, however hasn't been so great with medical debt so it's 50/50 on how I feel. Can't wait to be done though.

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    Customer ServiceStaffProcess

    Reviewed June 24, 2017

    Excellent service. Already settled on 3 cards and everyone speaks with me in a very professional and friendly manner! The process has been simple and efficient as well. Thankful that I am able to respond to acceptance emails via email.

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    Reviewed June 24, 2017

    NDR was a Godsend. I was finding it impossible to keep up even with the minimum payments after making several large purchases to get a new (to me) house in living condition. Other offers for help were definitely NOT to my advantage. I have recommended to friends and relatives!

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    Reviewed June 24, 2017

    The decision to do this was very hard and a bit scary. I was treated with respect and patience. All my questions were answered thoroughly and completely. I was not made to feel like I was a failure. The representative and I were a team with one mission... to clear up my debt.

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    Customer ServiceProcess

    Reviewed June 24, 2017

    This process went well until the very end. In December 2016, we asked for our final payoff. It was given and the draft was submitted while I was on the phone with them. A few weeks later they called and said we owed MORE money. They still call every few weeks saying that it wasn't paid in full. I have a witness to the phone call, and it was made plain several time that we wanted to complete the payoff. Their refusal to provide final program "graduation papers" has left an extremely bitter taste in my mouth. They got all of my creditors paid off, and I am happy about that, but then they don't want to acknowledge completion.

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    Reviewed June 24, 2017

    The worry of my inability to pay off my debts have been lifted with this program. I am so grateful. Some of my accounts have already been paid off; with others being worked on. I can begin to see light at the end of the tunnel. I can actually see my debt being paid off in my lifetime. Thank you so much.

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    Customer Service

    Reviewed June 24, 2017

    Very satisfied with the help I'm receiving with my debt resolution. I Will recommend this service to anyone who wants to work at resolving debt issues. The phone calls have stopped, and my credit is getting better. My life has gotten a lot more satisfying.

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    Staff

    Reviewed June 24, 2017

    Would like to give 5 stars. Staff has been explaining everything to us and answering questions. Only aspect that would make this stressful process better would be if negotiations could be made more quickly. Thank you for assisting us with a difficult situation.

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    Customer ServiceStaffProcess

    Reviewed June 24, 2017

    So far it's been great! Everyone who I had talked to is very informative and always willing to answer your question. Still in the process so I cannot give you my full experience but so far its been a great experience with NDR.

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    Reviewed June 24, 2017

    Currently enrolled in Debt Relief Program with National Debt Relief to help me negotiate with my Creditors to possibly lower my payments and interest rates. So far National Debt Relief showing positive results. National Debt Relief Program is one way to help people like me to get back on track and became debt free.

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    ProcessTransparency

    Reviewed June 24, 2017

    I am glad I found this company. They explained to me in detail about how the program works. They guide me from the beginning to the end of the process of all the paperwork. With National Debt Relief I am on my way to being debt free.

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    Staff

    Reviewed June 24, 2017

    Thank you National Debt Relief. All of you agents are knowledgeable, professional and quickly responds to any of my concerns. I joined February 2017 and they have already started setting my debts. A ton of bricks have been lifted from my shoulders!

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    Staff

    Reviewed June 24, 2017

    I am satisfied with this experience. The first three of four debts were settled promptly, though one of them involved an initial round of miscommunication. The people with whom I've spoken at National Debt Relief have all been courteous, competent, and helpful. I am still waiting on resolution for a final account, and depending on how soon that outcome can be met, I may be even happier with my experience.

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    Customer Service

    Reviewed June 24, 2017

    National Debt Relief was the first company I called for information and they were going to help me out. I usually get a call from them once a week to provide me an update on my account and they're usually pretty good about answering my questions.

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    Customer ServiceStaffProcess

    Reviewed June 24, 2017

    It got to the point where I needed to figure out how to get out of debt quicker and National Debt Relief helped me without the burden of getting sued. It's been more of a relief. Everyone I interacted with at the company has been easy to deal with and it made the process easy. Every time I wrote an email for question they always get back to me real quick.

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    StaffProcess

    Reviewed June 23, 2017

    I spoke with Eric ** and he was incredibly helpful and answered every question I had fully. He made sure I understood what I was signing up for and what I might expect from this program. I feel confident using National Debt Relief because Eric made me feel comfortable and like I had the knowledge I need to move forward.

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    Customer ServiceStaffTransparency

    Reviewed June 23, 2017

    We had a fantastic experience. Communication was spot on. Everyone was informative and easy to work with. We would recommend this company to anyone. The website was easy to maneuver and it was easy to pull up your account to see what was in the account.

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    Customer Service

    Reviewed June 23, 2017

    I appreciate the way my situation was handled swiftly and promptly. Customer service was excellent. I was glad about no hidden fees and appreciate the one flat rate that I had to pay. I just signed up to National Debt Relief and I am happy. If everything goes well and according to plan then I will be able to say National Debt Relief is the best. But so far so good.

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    Reviewed June 23, 2017

    I don't think anything has been done except to set up an account. I am now receiving mail from Chase VISA dated 06.12 stating that they must receive a payment of $2,405.00 or my account will be charged off as a bad debt.

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    Fernando increased rating by 3 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Fernando increased their star rating on Aug. 3, 2017.

    Updated review: Aug. 3, 2017

    Congratulations!!! You are very professional, excellent attitude to serve. Our experience with you is that you ever make good negotiations and get good deals with the creditors. You are EXCELLENT, you are THE BEST!!! Thank you for your help and support!!!

    Original Review: June 23, 2017

    Bad experience. They never call or send any communication about the creditors and never request to send the bills of the creditors. National Debt Relief do not anything and at least they should keep contact with us one time a month.

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    StaffProcess

    Reviewed June 23, 2017

    The help that I received was extremely satisfying. Kate was the best and she kept me informed the whole process. I am excited about being debt free in no time. I would suggest this program to anyone who wants freedom from debt to support your family.

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    Process

    Reviewed June 23, 2017

    I just recently enrolled to this program, and as of now I am very happy to recommend the program to some of my friends. The stress level of thinking how I will take care of my debts has gone down a bit knowing that I have now help to settle my financial situation. I look forward to positive outcomes this program will lead me to.

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    Customer ServiceStaff

    Reviewed June 23, 2017

    I have not had any debts settle yet but it has only been a couple of months... I'm not sure if I had realistic expectations. When they were trying to get me they were very attentive but since then I have not heard from them. But I'm not sure if that is on my part or theirs.

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    Staff

    Reviewed June 23, 2017

    I'm happy with National Debt Relief because they have been very responsive to my my needs and questions. They keep me informed on a timely basis regarding any matter affecting my account. I trust them to handle the settlement of my debt responsibly.

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    Reviewed June 23, 2017

    I am so glad my Mother discovered National Debt Relief. She read about the company online. I have been enrolled since Nov of 2016 if I am recalling correctly. I have already had multiple offers from my creditors to settle. I had to wait some time for the 1st offer but after that the next one came and another soon after that!! I am on my way to being debt free & I couldn't be any happier.

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    PriceStaff

    Reviewed June 23, 2017

    After a lifetime of good credit we found ourselves, due to several circumstances, in very deep credit card debt on several credit cards. We heard an ad on the radio, and enrolled with National Debt Relief about one year ago. We found them to be courteous, professional, and very patient in answering all of our questions. Our first settlement came surprisingly fast and was about what we were led to expect what we would be seeing. Then, a couple of months later we received a settlement offer on the largest debt, highest interest card we had. We were totally amazed at how good the settlement offer was and of course we accepted. We only wish we had enrolled sooner.

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    ProcessTransparency

    Reviewed June 23, 2017

    I did not know what to do. I was overwhelmed with my finances. I needed help and National Debt was there. They walked me through the process and continue to be there. I get updates on what is happening all the time. I don't even need to ask. Yes I would highly recommend them.

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    Customer Service

    Reviewed June 23, 2017

    Little excessive on the automatic phone calls, but you're just trying to help me. All is well. Maybe a human voicemail would help, because my phone does not have much service where I live so I get a ton of missed calls and you fill up my voicemail box. One human phone call would save maybe 100 automated.

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    Process

    Reviewed June 23, 2017

    Just signed up for the program and I'm satisfied so far. They said they would reduce my debt by 50% and their fee is 23% but it works out to roughly 33%. Anyway, the main thing is when I am done with my payments over 39 months, the amount I will end up paying is less than my total debt by roughly 24%.

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    StaffProcessTransparency

    Reviewed June 23, 2017

    All associates that handled my case were very helpful. They took their time to go over all aspects of the process. Stopped and explained when I had questions. Most of all gave me hope that they could help me out of this situation that I had no control over due to the financial situation that was placed on me. Thank you.

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    StaffProcessTransparency

    Reviewed June 23, 2017

    I felt peace of mind immediately after I was enrolled to this program. They explained everything in a simple and professional manner so that I was able to easily understand the procedures. All my questions were satisfactorily answered. Thank you very much to the team.

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    PriceStaff

    Reviewed June 23, 2017

    I was worried about increasing interest and minimum payments that go on for years. I spoke with Devin ** and was of great assistance. The team of experts and legal services put my mind at ease. Truly deserving of a A+ recommendation.

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    Customer ServiceStaffTransparency

    Reviewed June 23, 2017

    I was very happy with the outcome. The counselor was very patient and they explained everything clearly. I now feel a sense of relief that I make that call to them. Will be telling my friends who needs help. I look forward to being out of debt in a few years with the con that I made the right choice in choosing National Debt Relief.

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    Process

    Reviewed June 23, 2017

    The process was professional and thorough. I was given every opportunity to ask questions. The peace of mind I now have is worth everything to me. Thank you for helping me to become debt free. I know that this is the way forward to a better life.

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    StaffProcess

    Reviewed June 23, 2017

    I am genuinely pleased with the initial set up process provided by John **. He was extremely knowledgeable, professional, and very patient with me throughout the process. Thank you for all of your help as I begin my journey on the path to financial freedom. If it wasn't for his encouragement and genuine concern and kindness I may not have been able to take my first step.

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    StaffTransparency

    Reviewed June 23, 2017

    Excellent service, very easy to understand & extremely helpful. Representative was clear & respectful of my situation. If there is a financial problem, I did not look anywhere else and found the perfect service with very little research. Times can be rough, this company will help.

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    Customer Service

    Reviewed June 23, 2017

    The real work hasn't begun yet. Waiting for all this debt to be settled is the hardest part. The companies are relentless. They will find all your phone numbers to try to get a hold of you. That is real hard to deal with. Hope they can resolve it quickly. So far so good.

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    StaffProcess

    Reviewed June 23, 2017

    The entire process was very information, quick and easier than I imagined. Peace of mind is only a short distance away. I would like to thank the staff that I worked with at NDR. In fact, just yesterday I received a call from the rep with a reminder. Much appreciated.

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    Staff

    Reviewed June 23, 2017

    These people are wonderful. They listen and understand. They work hard so you understand the situation and the best way to get yourself debt free!! People can get themselves deep in debt thru no fault of their own such as health issues and becoming disabled. NDR makes me feel like I can breathe and there is a light at the end of the tunnel!! Thank you.

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    Reviewed June 23, 2017

    We are new with NDR and are hoping things get better. So far, not much to like. The biggest problem is that GCS continually takes their draws before the scheduled date, causing checks to bounce and fees to be levied by our bank at $26 a pop. Our cash flow is budgeted out to the penny, so we REALLY need them to take the money out AFTER our income is deposited in the bank, not BEFORE. I've asked repeatedly for them to adhere to the schedule to no avail. HELP! I have other concerns but seem to be out of room!

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    Customer ServiceStaffProcessTransparency

    Reviewed June 23, 2017

    I first read about Debt Relief from a advertisement on Facebook. From the beginning I was treated respectfully and was informed of how the program worked in terms that I could understand. Communication between the staff and myself was always prompt when there was information regarding my account. I was contacted by a staff member once a month to update my personal information, in case there had been any changes. I was always notified of any settlement offer before any action was taken. I would recommend Debt Relief without hesitation, for any individuals interested in lowering their debt and working towards a debt free life.

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    Reviewed June 23, 2017

    It been almost a year since I started for National Debt, but nothing have changed. Only one item has drop from my credit. And my credit score it still at 487. Can't even a car. My next options would be file bankrupt. And start over. Thanks.

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    Reviewed June 23, 2017

    I joined National Debt Relief 5 months ago, and it's probably the best choice I've made. One of my debts was over six thousand dollars and it was brought down to two thousand. I very pleased with their services. I highly recommend National Debt Relief to anyone that wants to get out of debt.

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    Customer ServiceStaffProcess

    Reviewed June 23, 2017

    At first I was afraid to pick up the phone and make the call. After finding the courage to call National Debt Relief, the person on the other line was easy to speak to. They helped me along the entire process, including explaining the likelihood of a couple different scenarios. When it was all finalized I felt confident that I had made the right decision. They were helpful in figuring things out and made me feel like I was already on my way to a better and more secure financial future.

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    Reviewed June 23, 2017

    National Debt Relief is simply put a "God sent program" to help and rescue all innocent consumers from the ferocious banking and credit card institutions. I am glad there a company like the National Debt Relief to protect people from the predators out there. I will recommend this company to anyone.

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    Staff

    Reviewed June 23, 2017

    My experience has been very pleasant. Each person was kind, patient and informative. Thank You All. I am a very private person so not sure I would tell anyone. I am involved in the program but if someone needed to get out of debt I would certainly recommend National Debt Relief. Thank you again.

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    Customer ServiceStaff

    Reviewed June 23, 2017

    Great customer service! Always willing to help with anything! I will be very thankful when my bills get paid and caught up! Always there to answer any questions! Great company! Glad to be able to work with a great team!

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    Customer Service

    Reviewed June 23, 2017

    I feel I'm just out there getting collection calls. I said the script and sent the letters changing my address and phone number to National Debt customer. I got an email that said you won't call any of them until there's money in the acct. I'll NEVER get the $30k to start negotiation.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 23, 2017

    The representatives were very helpful and professional while discussing the debt relief program. The program was thoroughly explained and all our questions were answered. What I thought would be a stressful, anxious situation was made easy by the excellent customer service.

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    Staff

    Reviewed June 23, 2017

    Fast service, professional and very helpful and understanding to my situation. They were able to complete the full sign up very quickly and not too painful. The automatic signature was also very helpful in getting things started fast. Very satisfied so far!

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    StaffTransparency

    Reviewed June 23, 2017

    I was completely impressed with the courteous and understanding help I received!! They are going to save me thousands of dollars and didn't judge me for getting into the debt that I have. Would recommend them to anyone. They explained everything and answered all my questions.

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    Reviewed June 23, 2017

    I want to thank you for helping us lift a burden off our shoulders. We were doing well until my husband and I both experienced medical issues and it knocked the wind out of our sails. Now we can start to breathe again without all of the stress and worry of how we are going to pay our bills and continue to buy groceries and put gas in our cars.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed June 23, 2017

    There's a lot of advertisement posting about National Debt Relief. I've looked at their reviews and gave them a call because I have a $20,000 credit card debt. I had to tell them all my debts and debtors then talked to them on the phone and they explained to me how it was going to work. The enrolment process wasn't too bad and their counselor was very informative, helpful and comfortable to work with. Addressing my questions and concerns worked just fine. It made my life easier because my payment is less than what I was paying during a month for all my credit cards and I know in a year or two it's all going to be paid off. In terms of the cost in relation to the quality, they were very reasonable. It's a good company and it's been a good experience.

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    Customer ServiceStaff

    Reviewed June 23, 2017

    Working with National Debt Relief has been going pretty well so far. Enrollment was simple and easy. The counselors are all knowledgeable and their friendliness stood out the most. They tell you what you need to know and make you do the deciding on it. Whenever I need to, I go online and check my stuff all the time. And when they got something going on, they'll call me and I'll call them back. They also told me they could put some funds off on some of the expenses I have to pay to them. I’ll be working with them for 36 months. Sometimes they go a little too quick on things and then I got to pour more money into it. And I’ve already discussed that with them. It's like, "Well, I can't keep jumping in and another $400 here and $200 there." As we’re going along, something needs to get paid off. And it’s not like I can do that without making me strain my budget to the max. But overall, they do an awesome job.

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    StaffProcess

    Reviewed June 22, 2017

    Not even 3 months into the program I had 2 of my credit cards already settled. I am very grateful that I found out about this program. I was always so stressed that I was going to be stuck in a hole for the rest of my life. I cannot thank the team enough for giving me a peace of mind and guiding me to financial success.

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    Online & AppStaff

    Reviewed June 22, 2017

    So far it has gone very well. The company's website is very easy to understand and complete the needed forms for the loan. The people who help you are very nice and very up on the needed information to complete your loan application.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    When I first talked with a representative from National Debt Relief I felt very anxious about what to do about credit card debt and how I was going to pay all the monthly payments. My husband had been diagnosed with cancer so we were also dealing with the expenses from that. The rep was so nice and encouraging and I was made to feel that there was an answer to my financial problems. Being able to take care of my financial obligations without having to declare bankruptcy was a relief. I would recommend National Debt Relief to friends and family if they find themselves in a similar situation. I cannot say thank you enough!

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    Staff

    Reviewed June 22, 2017

    Great! I wasn't sure if they could help or if was approved but they made everything so easy and approved me within an hour. This service is definitely something I would recommend to anyone have debt problems. I recommended them to a friend and he also was approved quickly.

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    Customer ServiceStaffProcess

    Reviewed June 22, 2017

    They were very helpful and made sure that I understood the process. I would recommend them highly. An agent was always available to answer any questions that I might have. The process was very quick and painless.

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    Transparency

    Reviewed June 22, 2017

    Just joined them. Still not clear on how successful it will run out. Hopeful to resolve my debt. I am still struggling to make ends meet. Still feel very overwhelmed. But bankruptcy wasn't an option for me because I didn't have the money it took to file.

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    Staff

    Reviewed June 22, 2017

    Erik ** was very informative and nice. The process of signing documents was very easy. I like that we don't have to do much on our end, we can sit back and watch our debt disappear. We called other debt relief services and they were not able to cover the medical debt nor the debt for a lost musical instrument, NDR was able to help with it all.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    Tee ** was very well trained and well qualified to assess me. Mr ** was very helpful also in finishing me enroll. I appreciate the hospitality and customer service. I thank you all for trying to help me in my financial debt. With tears in my eyes I don't know what I would of done without you guys. Have a blessed evening. Thanks in advance.

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    StaffProcess

    Reviewed June 22, 2017

    While I just enrolled with NDR within the past week, my experience with them so far has been wonderful. The rep who helped me was extremely polite, professional and understanding and helped me understand the process and how it works. I am looking forward to working with NDR and cannot wait to get myself out of the debt that has weighed me down for too long.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    They are very friendly and understanding of people's problems and quick to help. I would recommend them to anybody that needs help with their debt. When I called them they were quick to come up with programs that could help me and get it started fast so that thinks can get taken care of.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    National Debt Relief has been amazing. Extremely responsive, kind, understanding, and very willing to help you. They have always answered any and every question I have had. Every person I have had dealings with have been beyond friendly, knowledgeable, and exude what customer service is all about.

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    StaffTransparency

    Reviewed June 22, 2017

    They really go out of their way to help you out with your Debt situation, and the representatives are very helpful. They explained everything and let me know how and when the money was going to be taken out of my account to pay my creditors and how long it would take to get my debt cleared.

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    Customer ServiceStaffProcessTransparency

    Reviewed June 22, 2017

    I didn't know what to expect when I called. I previously called Advantage and they could not help me. Valentine was very helpful, he explained everything to me, he was patient. I couldn't be happier with the whole process I feel that I made the right decision with National Debt Relief.

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    StaffTransparency

    Reviewed June 22, 2017

    NDR has been very helpful and reassuring during my time of uncertainty. It's been an easy enrollment and the support team has walked me through each step. I feel that I can finally see the light at the end of the tunnel with my private student loans.

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    Customer ServiceStaff

    Reviewed June 22, 2017

    In this my initial experience with this service, it seemed that the representatives were very helpful and knew what they were talking about. However, maybe because the situation was so traumatic to me, I felt the later welcome call instructions were a little rushed and I had some trouble taking it all in. Maybe it was just that individual or I was feeling very overwhelmed with all I had to do today with my credit cards and checking account!

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    Customer ServiceStaffProcess

    Reviewed June 22, 2017

    Thank you for being professional, honest and patient. I had a ton of questions and concerns and not only did you answer all my questions but you made me feel better about my decision. It was an easy process and done in a timely manner. Thank you.

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    Customer Service

    Reviewed June 22, 2017

    The only thing that was a little annoying was that all my creditors were not informed that their account was placed with National Debt Relief. So the phone calls from them was very aggravating. If National Debt Relief would notify all creditors that their account was placed with them it would be an outstanding company! And l would highly recommend them to all in need of this service!

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    Staff

    Reviewed June 22, 2017

    Very good company to work with as it relates to debt relief. They are true to their word. Within the 6 months of being with them I have already closed an account. Thanks guys, great job and continue to do the great work you all are doing.

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    Process

    Reviewed June 22, 2017

    Josh was so helpful through the whole process and getting me set up. This program will help me get back on track and has taken so much pressure off. I can now focus on the future and restructure my life and get it back into order. Thank you so much!

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    StaffTransparency

    Reviewed June 22, 2017

    I'm very impressed with the knowledge and experience talking to Matthew. He explained everything in detail and I already feel relief that I can get my finances back! I'm looking forward to work with the team that will get me back on my feet financially speaking. Also, Danetta at the Welcome Team was very pleasant talking to her and she made a conscious effort to go with me step by step with my agreement and responsibilities.

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    StaffProcess

    Reviewed June 22, 2017

    National Debt Relief has a very friendly staff. They answered all of my questions thoroughly and made the debt consolidation process easy to go through. I was very happy they could help me out after I was turned down by three other institutions. I would recommend National Debt Relief to anyone who is having trouble with this issue, and they are eager to help you resolve your issues.

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    Customer ServiceOnline & AppStaffProcess

    Reviewed June 22, 2017

    Very helpful with everything! It's nice because you know you have someone helping you through this process! The website is very simple and easy to use. They call as soon as they have reached an agreement with the company. You really do sit back and do nothing, National Debt Relief does everything for you.

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    Customer ServiceProcessTransparency

    Reviewed June 22, 2017

    I had many questions and all were answered to my satisfaction. If I was unclear about anything discussed, the conversation continued until I was comfortable. The entire process was explained more than once. Verbal communication was followed by written communication, which included even greater detail. This is excellent customer service.

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    Transparency

    Reviewed June 22, 2017

    Guess I didn't make it clear to contact me on my cellular resulting in my losing over $1000 which could be applied to Diamond/Barclay & both Bank of America accounts. Hopefully, it could be considered, if not we'll continue where we are...

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    StaffTransparency

    Reviewed June 22, 2017

    I am very please with the ease of enrollment and the complete explanation of the terms and conditions of membership. Randall ** was very straightforward and operated with speed and accuracy. The Welcome Team was also very complete in their introduction.

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    Reviewed June 22, 2017

    Don't know what I would have done without them, saved me a lot of trouble with my card debt! I couldn't ask for a better experience and it all was so easy, and it saved me from bankruptcy and my credit will still be savable.

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    StaffProcessTransparency

    Reviewed June 22, 2017

    Signing up for this type of program was not an easy decision. The representative that I spoke with, Eric, understood and explained the program thoroughly (and patiently). I don't know if I had more questions that most people, but regardless, all of my questions were answered.

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    Reviewed June 22, 2017

    I like that I don't have an interest rate and one lump sum that I'm paying toward. I don't however like the fact that no negotiations will be started until I pay about 6mo into the NDR account towards my debt. I'm blocking phone calls and messages but still get nasty messages about credit cards and a loan that I've stopped making payments on. I knew I would take a hit on my credit but going from low 700s to 489.

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    Customer Service

    Reviewed June 22, 2017

    I am totally satisfied with the work of the National Debt Relief. It has taken the headache away. The headache from credit card companies. What a relief, yet the phone calls keep coming for reasons I don't understand. However I know if National Debt Relief was not involved, I would been turned into pieces.

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    StaffProcess

    Reviewed June 22, 2017

    NDR has been a great relief of stress and worry for me. I'm very glad I joined the program and would recommend anyone in hardship to contact NDR for friendly and professional assistance. I have seen fast results and already feel a change in things only 3 months in. Thank you NDR for giving my life back to me!

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    Reviewed June 22, 2017

    Overall satisfied but the banks and my creditors keep on calling me including collective agencies also some companies like Chase or Walmart. They don't accept to deal with you guys. They say they have their own company and I have to negotiate with them. So I am still bothered daily which I don't like it. You guys need to contact or write a letter to these companies and tell them you took over and they don't need to bother me. I gave you Power of Attorney right.

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2017

    The customer service agent was thorough with her explanation of the payment agreement and answered all of my questions. She also reminded me to view my payment arrangements online and sent me a link so that I may do so. I accessed the link and my account information was all there and accurate.

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    StaffProcessTransparency

    Reviewed June 22, 2017

    The people I have worked with to start this process were great. They explained everything where I could understand it and made me feel at ease about how the process will go. They went over all the documents with me explaining what all the terminology meant.

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    Customer ServiceStaffTransparency

    Reviewed June 22, 2017

    Always try to answer all questions and very patient. Give full explanations to show the pros and cons and encourage you to be positive and patient. Customer service people if they don't know an answer will try to research and find the answer... If put on hold, they check back to inform you about status of your question.

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    Customer Service

    Reviewed June 22, 2017

    I was very unsure about this program at first but with my financial situation I had to do something. I have been in the program for less than a year and me personally I have experienced a bit of anxiety with not paying my creditors because I always pay my bills on time. Then I had my 1st debt negotiated and settled. Talk about relief!! It is actually working out for me. Customer service has been outstanding. I am excited to be on my way to being debt free and getting back on track with my finances.

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    StaffProcess

    Reviewed June 22, 2017

    Majid was super in helping me through the whole process. He really dug deep to get me the most help. He made me understand how the whole order works. I am most grateful I was accepted for the program. Thank you so very much!

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    Customer ServiceTransparency

    Reviewed June 22, 2017

    I've not had much communication from NDR. I would be more satisfied if I could get email updates on the progress of my debt. I started awhile ago, about 8 months ago and I'm not making any progress. They are also not very good at contacting the companies.

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    Customer Service

    Reviewed June 22, 2017

    Is very effective, but takes time, and needs to have more communication with a customer, more closer you know, could be by phone, by mail, some way but has to be better, sometimes we need to know what is going on. Maybe I have to say, be a better with the hispanic, especially those who does not understand 100% the language.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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