National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 6, 2017
Can not believe the support I received this afternoon. Start up was great and a huge relief at this time for me. I hope the next few months will help me get back on track to living a stress free life.
Reviewed July 6, 2017
I rate my experience with National Debt Relief as a 5 star. Johnathan was very polite and he was able to answer all my questions. I look online to see if I could find someone that will help me with this debt. I did not want to file bankruptcy. I did want to pay my creditors, and I did. But I could only pay just the minimum. I want to take this opportunity to say thank you.
Reviewed July 6, 2017
Very pleased with the care and concern. Professional attitude. I feel a lot better. I would recommend this program to all who are going through a financial hardship. Everything was explained to me. I was in needed. Given contact information that I need.
Reviewed July 6, 2017
Every time I call them about any problem, they are very nice and helpful! They are never rude and always make you feel like your questions are valid. Even when you forget to do something, they are always understanding and never judgmental. Wish other places had better customer service!
Reviewed July 6, 2017
I have just signed up for the debt relief program, and I am frightened. Lauren was absolutely wonderful in her demeanor, time taken to talk with me, and the thoroughness of her explanation. Of course how good a decision I have made won't be known until results are seen. But so far, I am pleased to be able to begin a process of becoming debt free.
Reviewed July 6, 2017
Just signed up with NDR. They made me feel like there's a light at the end of the tunnel and that I really can get out of debt. It's going to be scary at times, but knowing that they will help me work this program helps.
Updated review: July 11, 2017
Spoke with someone in quality assurance. She was able to answer my questions, hear my concerns and work out a plan that was more suited to me. Looking forward to being debt free.
Original Review: July 6, 2017
For the most part, I was comfortable with the process. But once I was ready to commit things started to change. I was clear about what I could afford, but my first quote changed to almost $400 more. I was told I could add things within 6 months but talked out of it. Payments are starting earlier than I was wanting. Starting to have second thoughts.
Reviewed July 6, 2017
My relationship has just begin, so how can I give an accurate assessment? However, I can say the customer Advocate intakers were patience and courteous to me as a client intake, gentleman were professional and helped with forms. Talked me through them with ease.
Reviewed July 6, 2017
Very impressed and happy I went thru with this and hope to reap the benefits in near future.
Reviewed July 6, 2017
I decided to go with National Debt Relief to get my debt under control after my husband Raul ** graduated from this program and it worked for him. The team at National Debt Relief was always there to answer his questions and walk him through all the account payoffs. So far it has been really easy to get started in this program. I can't wait to completely be debt free. Thank You for this program being available for me.
Reviewed July 6, 2017
A good staff help me with solution to resolve my debt, by their advice and finding a good program which suit my issues I want to thank you very much and my dream to get out of debt soon. I will advise my friends and anybody I know to try National Debt Relief to resolve their financial issues. Thank you.
Reviewed July 6, 2017
I was happy and greatly praise everyone that help me. They were very helpful and answers all my question that I had. Just looking forward to working with these nice people to resolve my debt, no maybe I can move on with my life and try to not get back in debt again.
Reviewed July 6, 2017
All was well done and clear but as for fees there was some vagueness. I was told repeatedly by Orion and the welcome customer that it was all coming out of my monthly payment. This is misleading as the fees are really not included and end up costing an additional monthly fee or more.
Reviewed July 6, 2017
We were burdened with the heavy load of credit card debt. And every year our pay was going down, but our interest rates were going up. The wonderful women at National Debt Relief helped us and that is exactly what you feel after speaking with them is relief. Thank you.
Reviewed July 6, 2017
I talked to James **. He was very helpful and very easy to talk to. James took the time to explain in great detail what the company was about and how it would work for us. I would recommend to a friend.
Reviewed July 6, 2017
Olga and everyone I have dealt with have been extremely patient and understanding and helpful. This is not an easy thing for me to do but needs to be done, and all have been right there to help me through to this point.
Reviewed July 6, 2017
This is a company that can help you to get out of debts, of course your worries and have a peace of mind everyday. Have a affordable payment for you to save some extra money and also lower your interest. Even I don't started it yet but I will trust your words on this situation. Hope it is a good help for me.
Reviewed July 6, 2017
I had a great signed on experience thus far. I am hoping and praying that all will continue to go well. My debt in monthly charges was leading me into bankruptcy. I am hopeful that they will and can help me regain my financial debt.
Reviewed July 6, 2017
The initial guy I spoke with, Micah **, was extremely helpful and gave me all the details, answered all my questions, and would pause to listen to me rather than talking over me or trying to sell something to me. I truly feel like my concerns were addressed and I am excited to be debt free!
Reviewed July 6, 2017
I appreciate the knowledge and service that your team was able to help me with. They are capable and are able to handle your case with care. I already am less stressed than I was. My debt I have incurred over the past year has been incredibly stressful on my life and now I know there is hope. Thank you.
Reviewed July 6, 2017
Everyone I talked with has been friendly, very patient and extremely helpful. It has been a good experience overall, so far. I look forward to working with the people at National Debt Relief to become debt-free.Thank you to everyone who has helped me...
Reviewed July 6, 2017
The team at National Debt Relief has always been super good to me. They were courteous and were able to answer all of my questions. They have done everything they've promised.
Reviewed July 6, 2017
National Debt Relief made life a lot easier. They told me what they were going to do including starting up the account and me paying them. They've been dealing with my accounts ever since then and I call them whenever they make a new offer. I've been working with National Debt Relief for about a year and they have been great. They've done everything that they said they were going to do.
Reviewed July 5, 2017
Agent was very knowledgeable and patient by providing all necessary information, explaining procedures, & answering all my questions. Contact information was readily provided, both verbally & with follow-up e-mails. The welcoming call also reviewed all pertinent information of the plan.
Reviewed July 5, 2017
I would surely recommend National Debt Relief to a friend because the person who I spoke to, Sarah ** took the time and patience to explain everything in detail to me and walked me through each step, which was excellent. She was professional and very helpful... Thank you!
Reviewed July 5, 2017
Everything was described great! Very easy to set up and fast. Very friendly customer care. This has been a relief of stress for our family. We have been facing very hard times for years. It is awesome to know that in as little of 36 months everything can be paid off.
Reviewed July 5, 2017
I have been drowning in debt for a while and with the help of Tia I was able to be enrolled in the program and really get a hold on my finances. Now I feel like I am on the path to a very strong future! The professionalism of all representatives was awesome!
Reviewed July 5, 2017
I really can't comment too much at this point. Right now, everything seems to be great. But, I am new to the program. Dealing with financial institutions is a difficult task. So far, so good! Travis ** promised me he would do his best and I trust him. He has been a class act to work with.
Reviewed July 5, 2017
Was explained thoroughly. Rep. was very cordial explained the plan, answered questions with complete knowledge. I am happy with all documents sent to me via email. The process was easy. I am hoping and trusting that this process will help me get out of debt.
Reviewed July 5, 2017
Sign up for Credit Relief - Experience was quick and easy. Very efficiently done. Questions answered now. If things go as smoothly as hoped, I will be very happy. I would recommend their program to anyone in the need of debt relief. Actually could understand all the representatives that I talked with.
Reviewed July 5, 2017
Mr. ** was very professional and was very patient with me going over the program and what could be expected. And when I got the on-line documents, he walked me through the process and helpful in advice how to navigate issues on my smart phone.
Reviewed July 5, 2017
Customer service experience was by far the best ever! They went through everything with me. Sarah understood my feelings of uncertainty as well as my defeat, and guided me through so that I felt better. Everything was explained, questions were answered and clarified. This company treats you with respect and compassion.
Reviewed July 5, 2017
Sight of relief and light at the end of the tunnel. Glad to know I'll have everything paid. Amazing customer service that helped me answer all my questions no matter how repetitive they may have been asked. No gimmick or catches.
Reviewed July 5, 2017
Awesome experience! Clinton ** was very knowledgeable, patient, empathetic and professional! His customer service skills are excellent! He listened carefully, gave me good advice and walked me through the process. He was very thorough and made sure that I understood everything. It was truly a pleasant experience and he made me feel comfortable given the stressful financial condition that I'm in. Thank you Clinton!
Reviewed July 5, 2017
Joshua ** who helped with my application was amazing. He was patient, clear, and very delightful. He explained everything very clearly and was very helpful. He made it so easy. Nicholas who did the welcome call was clear and pleasant as well. They were both so thorough.
Reviewed July 5, 2017
Both representatives that I have spoken with have been competent, helpful & polite. They have helped to simplify a very complex & unfamiliar situation & I am grateful for that. I trust that this experience will continue to be true throughout the process & that the dealings with my creditors will be equally effective.
Reviewed July 5, 2017
I am very pleased with the application process. They were very helpful and fast at time of deciding if I qualify or not. The staff was very kind and explain all details in a knowledgeable manner. Also the method of sending the documents to me where I can really see what I was signing. Ms. Tiana ** were over every page of the contract with me and clarify any doubt that I had at the moment. I believe this technology is great, in regards to send documents via e-mail attaching the contract and both looking at it and signing them.
Reviewed July 5, 2017
I liked the way Patrick helped me out after I explained why I decided to sign up with National Debt Relief. The fact that he was concerned about the fact that I was spending so much on my medication, and wanted me to make sure I could save money at the end of the day to be able to afford it.
Reviewed July 5, 2017
Exceptional service. Courteous agents and excellent explanation of fees and entire process. Great follow up service after the initial phone call. I would recommend this company to anyone finding themselves in financial difficulty. They go above and beyond to help.
Reviewed July 5, 2017
Very informative and made sure all my questions were answered. Made me feel better about resolving my debt. I now feel more in control of my finances. I would recommend National Debt Relief to family and friends. Thank you for making this an easy process.
Reviewed July 5, 2017
I am a pretty new partner with NDR but am really getting concerned as even though I signed an agreement that NDR would represent me and contact all debtors on my behalf, I am getting calls and letters from collection agencies and am getting very uneasy about this partnership. I partnered to help my situation instead of making it worse in that I am paying NDR but feel as if I am digging myself a deeper hole.
Reviewed July 5, 2017
They are wonderful and they explain everything to you. The first time I called they explain the process. Once they do that they start everything asking you questions and they make you feel okay. After that they called you 2 days later to finalize everything and I'm very thankful because this is not easy. Amazing help.
Reviewed July 5, 2017
Took a few years to settle both my accounts but it was worth it in the long run. I'm not too happy of the high percentage charged for the service, or the global savings account that was set up for me that charged x amount of money. Overall I'm moderately pleased with the service. I was still taxed by the IRS! Money saved on settlement is to be added as additional income when doing taxes. Every dollar counts..
Reviewed July 5, 2017
I just recently got a hold of National Debt Relief. On July 3rd. Cause I have been overburdened with debt. And they have been there for me and my son Robert. At our time of need. So we would recommend. This place to anyone that might need financial need. Thanks sincerely.
Reviewed July 5, 2017
I was on the verge of bankruptcy and debating on whether or not I should file for bankruptcy. I was Google-ing and found out about National Debt Relief. Every interaction I’ve ever had with them has been exceptionally pleasant. The woman I spoke to when I first inquired about National Debt Relief was amazing. She made it sound like it was okay and she understood what I was going through, that it happens and they were going to try their best to help me out. I make my payments every month and it’s a huge burden off my back. The debt collectors aren't harassing me and once they call me, I refer NDR, which is what the woman told me to do. My life has been very, very positive. The only thing is that they don’t help with student loan debts and medical debts. Other than that, working with them is wonderful and they have been helpful. I recommended a family member.
Reviewed July 5, 2017
I'm getting swamped and smothered under the debt I created with some credit cards. I got tired of being enslaved to them so I decided to look into relief help. National Debt Relief's team was informative. Every time I had a question, they would answer it. I didn't feel like I was being criticized or made fun of. They were always respectful even though sometimes, I ask the same question over and over again. Working with NDR is like having a heavy weight lifted off of me. All of the worry and frustration about having to pay bills has been lifted. Overall, my experience with them has been fantastic.
Reviewed July 4, 2017
I've only been with you for 2 months... I only see accounts enrolled so far but no real payments have gone out except to you. I will let you all know as soon as I see some sort of action. Stay tuned for further developments.
Reviewed July 4, 2017
Getting debt free. I spoke with Mr. ** at NDR and he immediately calm me down. Tears were flowing and Mr. ** kept assuring me that everything was going to be just fine. Guess What, It turn out to be just fine and really quick. Thanks a bunch.
Reviewed July 4, 2017
They offer excellent customer service and they are very informative, they will tell you everything you need to know. The process is easy and fast. You will however need access to a computer to print or scan documents and e sign documents and check your email constantly.
Reviewed July 4, 2017
I am Blessed for this company to help me to prevent me from losing my home and my family. God Bless You. I am so glad I am able to get a better payment with lower numbers so I can still manage to pay all other life bills. Thank you so much for this opportunity!
Reviewed July 4, 2017
Just getting started and so far the experience has been smooth. Carly and Jonathan made the set-up process much less painful and embarrassing than I expected. True professionals. Applied and approved and on the move out of debt in just a couple of hours. I feel like a load has been lifted.
Reviewed July 4, 2017
National Debt Relief has been more than helpful when I call and have questions, which they normally were able to answer. The whole process took two weeks to set up but only because I faxed the paper but they didn’t receive it and I wasn't told that they didn't. I’ve been able to consolidate all my monthly bills into one payment and it made things a little more stress-free. I’ve been working with them since March and they’ve already resolved two of my debts. It’s been a pleasant experience and I’m satisfied with the way things are moving along.
Reviewed July 4, 2017
I didn't realize that National Debt Relief was available until I started doing more research. They know what they were talking about, and it didn't sound like a scary program. They were friendly about it and said they would advocate and help out. Their reps were very thorough. They were very quick to respond and were happy to help. Working with them has brought up a huge sense of relief knowing that I have a plan to pay off my debt. I appreciate how they are so thorough with their communication. And they're always emailing updates on predators and approvals. It's helpful. It takes the burden off of trying to do it all on my own.
Reviewed July 3, 2017
Speaking to the representatives was a very pleasant and helpful experience. Not only did they took their time to explain themselves to me as best they can, they were very mindful to see if I had any questions to clarify things that may be even slightly confusing. They were also using a calm and consistently patient cadence and tone of voice, which helped with walking through this process and gave a sense of reassurance.
Reviewed July 3, 2017
The agent Chris that work with me was very professional and help me set up this Debt Relief application without delay. I wish we had more company with the same Professionalism... this is a program I hope worked for me, I will follow all instruction to make this program productive. Thanks again in advance.
Reviewed July 3, 2017
It's soon to give an opinion about satisfaction since we are barely starting with this process. We are willing to do it in a couple of months when we can have an expectation of what we are looking for and what are the company offering us and treat us.
Reviewed July 3, 2017
I contacted National Debt Relief via email and thought that would be the end of it. Shortly I was contacted by one of their representatives, Marvo **, who immediately conversed with me about what they did and how it would work and what I could expect. After a few minutes my anxiety dissipated and we worked on my problem. He was very personable and understanding. And after about 30 minutes we were done and I was ready to sign and await my enrollment call for month. He was very clear, and professional. A wonderful experience. Thank you.
Reviewed July 3, 2017
The process of asking for help in clearing my credit card debt was very humbling and your team at National Debt Relief provided me peace of mind without any feelings of judgement! The process was quite simple and it's great to know that I'm on my way to freedom from my credit card debt. Thank you so much for being true caring professionals!
Reviewed July 3, 2017
I had the pleasure of working with Orion ** during my application period. He knew the answers to every single question and continually made sure all of my questions were answered. When I got my welcome call, the man was genuinely impressed that I knew as much as I did about the questions he was asking. I let him know that it was because Orion ** did such a great job!
Reviewed July 3, 2017
Josh was very polite and took his time and explained the process of becoming and member of National Debt. He was very patient with me to find what I needed to enroll. He also made sure I was comfortable with my payments and the date to exchange the payment was ok for me, I was and is pleased to not have to worry as much as I did for the last past 3 to 4 months how am I going to do this and this.
Reviewed July 3, 2017
Andrew ** was excellent in helping me set-up my account with National Debt Relief. Made me feel like I was on top of things and didn't make me feel stupid because I have gotten myself into debt. I feel that National Debt Relief will work with me in order for me to get out of debt.
Reviewed July 3, 2017
All your team members are very knowledgeable and have helped me through the enrollment process. Ani ** was especially helpful, she put me at ease and I was very comfortable talking with her. I look forward to working with National Debt Relief to resolve me of my debt. Thank you!
Reviewed July 3, 2017
When we first contacted NDR, we were skeptic because it sounded to good to be true. NDR does exactly what they say they can do. After providing them with the necessary information, they provide an option based on your situation and financial capability.
Reviewed July 3, 2017
Welcome call - She was professional and polite. She walked me throughout everything. She had me go to my email and open emails to sign online and walked me through all of that information. I am excited to get out of debt and I pray that it will be soon before I am Debt Free. Thank you.
Updated on 03/05/2018: So far they’ve settled a couple of my credit cards and I’m working on some more. When it came to agreement with a credit card, they contacted me and talked to me about it and then we decided to go move forward with it and so, it’s worked out okay. Money’s been pretty tight but I’ve adjusted. Th cost was kind of high compared to other companies out there that don’t charge anything and so, I wasn’t too crazy about that but working with National Debt Relief has made my life a lot easier. I’m looking forward to being debt free.
Reviewed July 3, 2017
I am very pleased with your company as a whole. When I have a question there is always an informed polite person to answer my questions. Your handling of my creditors and not getting calls from them makes my life a lot less stressful. When they do contact me I direct them to your company and it is all over. Thank you so much for your great service.
Reviewed July 3, 2017
I’m sick and tired of living from paycheck to paycheck. I tried negotiating on my own and did all of those tricks that you hear about calling the creditors and telling them about my circumstances and if they'd work with me. One of them actually did but it was like an insult to the injury more than anything. I’m a responsible resident and I want to pay my debt. When I called National Debt Relief and explained what was going on, they told me that they understand and I qualify for the relief help. We talked about it all and I told them the things that I have tried. They told me they will lower it a percent for six months. So I gave them a try and it's been amazing.
I've just started with the program, and I'm excited that in three years, technically, I will be personally debt-free. After my first interaction after that first negotiated settlement, which was for a very, very large amount, I was moved to tears because their negotiators worked very, very hard to help me. I’m thankful that they’re here and that they want to help.
Reviewed July 3, 2017
I liked the way National Debt Relief talked. They’ve helped with a few of my issues but I can't get my password from them. I lost my password and I can't even look at the statements they sent me. I emailed them and they never answered me back so I am a little upset about that. But it’s been pretty good. I have to see if I can call them and talk to them. From what they’ve sent me and I got to look at, they want to take $900 out of my account in December, and then again in January, and I can't afford that much money. They got four of them taken care of and three of them are already paid off. I’m still waiting to hear from them on some of the larger ones.
Reviewed July 2, 2017
I need someone from your company to call me ASAP. I have made several attempts to call and either am on hold for a long time OR the person handling my claim is not responding back. I need to know if a certain debt collector is on my list because they have not stopped taking money out of my account on a monthly monthly basis... Please call me ** ASAP. I need an UPDATE. Thanks.
Updated on 01/14/2018: I couldn’t get in touch with the guy. He was calling me nonstop and then I couldn’t get a hold of him after I signed up. I had a lot of questions. Their login portal is kind of user-friendly but I think that sometimes it could be a little bit user-friendlier because I can't even see what creditors they are. What I was really looking for is that I couldn’t keep track of when my payment due dates were, like maybe somebody to help set those up to come out on the same day. I didn’t have time to call everybody and tell them to set up payment on the same day. But National Debt Relief has helped me settle on three debts.
Reviewed July 2, 2017
I've yet to go through the process, but the initial application process was very helpful, reassuring, and thorough. The agent that initially worked with me, Armani, was incredibly kind, patient, helpful, and supportive. He answered any and all questions I had and gave me all of the information I needed to feel comfortable and sure about this decision. I'm very excited to get started on the journey to financial recovery!
Updated 12/17/2017: The National Debt Relief helped turn things around for me financially. Their team was accessible, highly communicative, helpful, and diligent in resolving credit card debt that otherwise would've taken me decades to finally pay off. Because of them, I was finally able to take back control of my life and start envisioning my future, without being stressed over crippling debt that I hadn't been able to get ahead of no matter how hard I tried. I'd recommend them to anyone dealing with similar hardships ready to finally tackle their debt once and for all.
Updated review: July 10, 2017
Wow-A company that actually reads their reviews and calls their clients as a result! That is almost unheard of! I am so pleased with how they were quick to call me, listen and help resolve my issues with efficiency and persistence. Thank you!!!
Original Review: July 2, 2017
An account was settled quite a few months ago and it was showing that it was when I looked online. I recently went to check my account again and now for some reason it showing that account is not settled! What in the hell is going on??? I AM FURIOUS!!!
Reviewed July 2, 2017
Debt Relief has done everything they said they would do. I would recommend to a friend and anyone that has or had a problem with paying their bills in a temporary emergency time in their situation so they may be able to get back into their credit and be able to be financial stable.
Reviewed July 2, 2017
Whenever I email or call with a question, concern, or worry someone in their company responds immediately. My question is always answered, my concern explained, and my mind comforted. I highly recommend this company especially when your financial situation rapidly changes.
Reviewed July 2, 2017
Everything so far was a good experience. We will see what happens in the upcoming months. I will update my review if it lets me on my overall satisfaction as the program continues. Application process was easy and customer service has been great so far.
Reviewed July 2, 2017
I ended up getting laid off work and wasn’t able to pay a loan back. Once I went through a debt relief program and realized how much debt I had, that’s when I thought I needed to do the program. National Debt Relief was more flexible with the times and if I ended up coming in the hard times, I could still call in and get my payment lowered and I would also be able to pay extra if needed. I had a few questions about two different charges coming out on a different dates and their reps explained that it was the agreement for the ending payment. I would recommend NDR to a friend. They’ve helped me a lot and it was a really good experience.
Reviewed July 2, 2017
I got divorced and I was overwhelmed with financial and taxation. I was very prudent about my credit score but something had to give. A friend who had gotten some of situation suggested National Debt Relief. Their team is 100% professional. They did not skip a beat and they continue to do so. They put back structure the way I’m accustomed to in regards to my finances as far as expenses relating to revolving credit. They took the illness away from me and put it on them and I’m better for it.
They’ve never ever turned down the question. I also retained the service of their attorneys for a few dollars more. A couple of instances I received notices of pending legal filed cases or notices and judgement. They take it on, did a fantastic job and it’s been cleared up. I didn’t realize going into this that legal representation is needed. And this additional service is a plus that they have because even when you do settle a specific dollar amount on the debt owed to the creditor, they still made the aspect that there might be a civil lawsuits filed. The experience has been painless, very structured and efficient.
Reviewed July 1, 2017
Called to talk to someone regarding a money issues. Got very good service. Very happy with the company. Thank you for all you do. Keep up the great work. Will let everyone know this is the company that cares about their customers.
Reviewed July 1, 2017
One of my friends recommended to me National Debt Relief. Prior to that, I already talked to another company. I compared both and decided that National Debt Relief is good for me. They gave me three kinds of options and described the ones that are good and bad then, I decided to go from there. They've been very good. I have many inquiries and when I ask them, I get answers very easily. I have to pay a lot of credit cards and I've paid one of them through National Debt Relief. So, I am much better now than I was before. I have recommended one of my friends to them.
Reviewed July 1, 2017
Having never doing this before we found the experience excellent. We are most anxious to get started paying off our debts. Sagid was most helpful and explained everything very well. We feel comfortable doing this. We are aware it may take some time to get everything complete but I am sure we will be pleased.
Reviewed July 1, 2017
Very informative and would recommend to anyone. They listen to your problems and solve them and they break down every fee and amounts you owe. Quick to respond with an answer. They call you back when they say they will. Very polite. Very professional. Like I said earlier I would recommend this to anyone that needed help. Without bankruptcy payments. Are very reasonable and cheap to better your credit and get the negative off. Thank you.
Reviewed July 1, 2017
National Debt Relief delivered everything it promised and More! They have settled over 60% of my debt in less than a year! My credit did take a hit, but it has been well worth being able to breathe again! Thank you NDR!
Reviewed July 1, 2017
I have been very pleased with my experience with NDR. All the people that I have spoken with have been very professional, very thorough and very respectful. They have held my hand and walked me through the entire process. I would rate them 5 Star = Excellent!
Reviewed July 1, 2017
I looked up debt relief programs and National Debt Relief came up first. I read through their whole website and I went with them because of everything they had in there and most of the reviews were good. The guy I talked to was really understanding and he answered the questions I had without hesitation. Applying for debt relief was a big step in my life and he made me feel welcome and stayed with me. Working with NDR has taken a bunch of pressure off and now I feel more calm and not that stressed anymore. They get things done and it's a great service.
Reviewed June 30, 2017
Cameel did a wonderful job. Very patient and helpful. He made me feel I had made the right choice with National Debt Relief. My only suggestion would be to the person making the welcome call, please slow your speaking speed.
Reviewed June 30, 2017
From the very first phone call I felt relief and hope to be able to pay my debts. Everyone's so nice and they did make me feel like family. I think I will get the first good night sleep in many tonight, knowing that I will be able to see the light at the end of the tunnel sooner. Thank you!
Reviewed June 30, 2017
The person I spoke with was very clear and patient. Has a sure way of caring about his client, Answered questions before I needed to answer them. I would be happy to send anyone to them. I cannot wait till I am free from all of this. I wish I would not have let this get out of hand. Thank you for your help.
Reviewed June 30, 2017
The initial contact was pretty good. Jerry patiently walked me through the electronic paperwork. However, the welcome agent was impatient with me. She sounded like she read from a script and was not flexible in answering my questions. The third agent, I believe her name was Christine, was both patient and knowledgeable. She answered my questions and resolved a few issues. Jerry, the first agent, rates a B grade. Christine, the third agent, gets an A. The welcome agent, the second agent, gets a D. She needs additional training. She is not ready to deal with the public.
Reviewed June 30, 2017
Very attentive and quick response! So helpful and eased my financial worries! Would recommend for assistance. Calls were easy to make and contacts easy to follow. Everything was easy to understand and follow. I am looking forward to working with National Debt Relief.
Reviewed June 30, 2017
I have been extremely impressed by the professionalism of everyone I have spoken with (Christopher **). Thank you for helping point me in the direction to get my family's life back. I look forward to having this part of our lives done with.
Reviewed June 30, 2017
Sebastian ** was amazing at getting this all worked out and explaining everything to us. We had over 38,000 in debt including medical and credit cards. He was able to get us approved for a program that will allow us to feed our kids and have our life back. Thanks!!
Reviewed June 30, 2017
I was so nervous about signing up with NDR BUT the representative was so kind and understanding. I love the service they provide. Very detailed. They make sure you understand what you're paying for and I must say I'm very happy and pleased with the representative. Thanks NDR.
Reviewed June 30, 2017
Sai and Paul helped me with the details as to what will take place. I was comforted as to how I got into this hardship. This transaction didn't take very long at all. I would recommend this organization to others.
Reviewed June 30, 2017
My husband and I found ourselves in some pretty serious debt with high interest rates after I was in a severe car accident. Over a year later, the lost work hour, medical bills, travel expenses, etc were driving us into the ground. We struggled hard to recover and make ends meet. The combined monthly payments were unbearable.
Desperate, one day at work I did some research on consolidation and came across NDR. I made a call almost immediately and was talking to a live person in no time. I was skeptical and proceeded with caution... 'You never know with these organizations' is what my dad always told me. Actually, the representative, Andrew **, was patient, helpful, supportive & eased my fears.
My husband was leery as well. However, Andrew won him over with the facts of the program & we completed the process with a sigh of relief. The new monthly payments are very manageable. I love how the company keeps me informed of continual progress with our credit card companies. We work together towards the goal of success. If we don't climb out of this money deficient, NDR is negatively affected as well.
I've been able to handle little emergencies (like unexpected vet bills) without a credit card. We even saved up for a King's Dominion day & paid for the trip with cash. I've made a full comeback from the car accident (yay) & just this past week took on a second job to help expedite the payoff. So, all that being said, THANK YOU NDR!
Reviewed June 30, 2017
I have been in the program for only 4 months, and they have already settled 2 of my 6 accounts! Couldn't be more satisfied! Can't wait till this is finished, I have already seen my credit come back up 14 points since the 2 accounts were settled!
Reviewed June 30, 2017
Very good and detailed service. The representatives are very knowledgeable and ready to help. I was please that they answered all my questions in a timely manner. Very professional and mindful representatives. If this works out the way they say it will I will be very happy.
Reviewed June 30, 2017
I was skeptical at first, but so far so good. The customer service at National Debt Relief has been excellent. I am not in a habit of defaulting on debt, but situations happen. Receiving threatening phone call and letters from my creditors does send me into a panic, however when I contact National Debt Relief, I walk away feeling assured that I will be ok. Thank you National Debt Relief!!
Reviewed June 30, 2017
While only 6 weeks into the program we already have our first settlement offer. Great program for getting my wife and I out of debt. I would definitely recommend this to anyone with debt problems. I am looking forward to my next email regarding another settlement.
Reviewed June 30, 2017
National Debt Relief was a life saver for me. After making some horrible payday loans with high percentage rates National Debt Relief was my only way out. With follow up and easy instructions I was able to consolidate with a great monthly payment. I would recommend National Debt Relief to anyone trying to repair their credit without migraines every night trying to find solution. National Debt Relief is the answer.
Reviewed June 30, 2017
I got disabled early and I had to retire. What hurt me was until I got Medicare, I had to pay and also pay the insurance, which about killed us. And when I did that, our debts was a total of $20,000. And then, my son got sick with cancer and he died last year. I also called Sam's credit card, our first creditor, and I said, "Can you cut me a little slack on the interest so I can pay you?" But they charged me $100 for the card a year more. After that I said, "To hell with you. I ain't playing with you anymore."
People kept calling and pestering us and we looked up online about who were the top-rated people that can be trusted. So we started using National Debt Relief last October. I talked to one other person from National Debt Relief and they said I couldn't do all stuff in debt relief, to put all the credits in it. One of them I talked to said they couldn't do the bank. We had a credit card with the mortgage and they put that one in there, too. And they wanted $300 more a month but I couldn't afford that. I can barely afford what I'm paying now. But since working with National Debt Relief, I got a bit of money left every month. We don't have any extra big money, but it's our money to pay money. It's also better and easier than filing bankruptcy and the people don't call up all night pestering me.
Reviewed June 30, 2017
Very great experience. Christopher deliver exception service and was very transparent. No questions left unanswered. Really empathize and made me feel like I was receiving the best possible solution for myself. Kept the process which could've felt very long to be very engaging.
Reviewed June 30, 2017
Patrick was very informative and patient with me each time I spoke with him, he was very great with how he treated us and I was very at ease with the difficult decision we had to make with our finance.
Reviewed June 30, 2017
The welcome call was very explanatory but the service agent talked very fast and was (at times) very difficult to understand. He did answer all my questions and did ask a number of times if I understood everything. This is a very scary experience for me and I appreciate what NDF will help me with in getting out of debt.
Reviewed June 30, 2017
So far my experience has been extremely positive. The process was explained to me completely. Completing the necessary forms was easy. Everyone I have spoken to there is professional, knowledgeable and helpful and the process is moving forward. Now I must wait to see if they are able to deliver on their promises.
Reviewed June 30, 2017
I was searching around for debt settlement companies and National Debt Relief's emails kept popping up. I answered one of them and spoke to one of their reps. He was very friendly and explained the process. As a salesman, he tried to upsell me but I was confident enough to go ahead and do it, so I did. Any questions that I came up with, he had an answer to. He offered me a variety of solutions based on my affordability. When he had all the information he needed, he came back and told me he was going to reduce my debt by a certain number which I liked.
The only negative thing about the whole process is that it could possibly take up to four years. And these days, one has got to have a good enough credit score to get by and mine was pretty bad. But I've gotten a couple of letters from at least two of my creditors that National Debt has made the deal with. So, it's working. However, there's one more out there that has to be done which is kind of all in the dark.
Reviewed June 29, 2017
I felt so much better (and lighter) after calling National Debt Relief. So easy to work with. They got the paperwork done and signed in one day. I can go online and see exactly what's being going on with my money anytime. I love it!
Reviewed June 29, 2017
I cannot even tell you how much Glenn and your welcome call Rep helped me in terms of guidance, patience and actually being able to sleep at night. I am sooo thankful and so blessed to be a part of this life changing program... Well, life changing for me.
Reviewed June 29, 2017
I was very happy with the wonderful people who helped me. They explained everything so it was easy to understand. I would advise anyone who needs help with their finances to get in touch with your company. You guys are life savers.
Reviewed June 29, 2017
I was apprehensive at first as this was a big step for me and I was unsure and scared as to what to do. But they were patient and gave me the time I needed to research the company and to mull things over. There were no follow up phone calls from them, they waited for my decision to proceed. After talking to a friend who had used their services, I feel I will be in good hands.
Reviewed June 29, 2017
I thought we could handle our debt load. I thought it was something we could tackle over time with strong payments and modest living. Well, life, special circumstances and unforeseen emergencies started building up and pretty soon our debt load started looking insurmountable. We called National Debt Relief to see if there was a way to build a plan to get out from under this mountain of debt. After spending the morning with Ms Shelley ** on the phone who kindly and thoroughly went over the process, I realized working with this company was the best and quickest solution to our problem; we needed to work with NDR. Ms ** walked us through everything and made enrollment a breeze. We have taken the first steps toward becoming debt free and today - for the first time in years - I feel a little bit of the weight finally lifting.
Reviewed June 29, 2017
Couldn't understand the process. Very confusing, as if reading off a cue card. Just received an email stating to sign some papers, no document attached. Very complicated. Try and make it more user friendly. I just don't understand what I'm supposed to do. Only thing easy was signing up for the portal.
Reviewed June 29, 2017
I am new to the program. I like what I'm hearing and very relief that I'm finally going to have a peace of mind. I understand if I have questions or/and concerns, all I have to do is call. Thank you all.
Reviewed June 29, 2017
I was very pleased to work with Brandon. The process with National Debt Relief was easy, judgment free, and very transparent, so I felt comfortable and secure working with them. I am happy to be on the road to being debt free.
Reviewed June 29, 2017
Updated on 1/18/19: I had four credit cards and I basically pay them. National Debt Relief would take two monthly payments and they would do all the working so I could pay them off. So far, two are paid off and I've got two more to go which I feel like these last two are taking a lot longer than the others. I thought I'd be done by the fall of 2018, but then in the fall, they told me the spring of 2019 and I don’t see that happening. I would like more information on why these last two cards -- ‘cause I felt like I paid a lot of money -- are taking so long. I don’t know where it's at and that's confusing me. However, they helped me understand things if something comes up and where I was at. They're kind and helpful. If I have a question or a concern, they would reach out within a day if it was an email. NDR is a good company and they're helping me get it together, and I just want it sooner than later.
Original Review: Lawrence was very helpful and explained everything clearly. I have fallen behind on my payments due to the lack of work but I know I'll be able to pay this down in no time once I am back to work! I am grateful that I can start this program so I can get my credit back on track!
Reviewed June 29, 2017
Initially, I believe customer service was fantastic. My sensitive financial circumstance was handled with care. However, the details of the intended delinquency and potential effects were not clearly explained until after consent had been given. That sort of information should be explicitly state at the onset of the process. It would also be helpful to have a more comprehensive summary of totals (e.g., Total Balance, Total Fees, Total Paid, Remaining Due, Remaining Payments, Payment Period).
Reviewed June 29, 2017
This company helped me consolidate my overwhelming bills. I was able to pay off everything in 2 years. After my husband passed away, this was very helpful since my income was cut. I recommend National Debt Relief 100%. They were helpful and very kind to me.
Reviewed June 29, 2017
I was helped through the process by Erik. He was very professional, informative, attentive, and very helpful. He explained everything in a clear manner that was so easy for me to understand. His customer service skills were excellent. I will definitely recommend this program for my friends and family. I am looking forward to be debt free.
Reviewed June 29, 2017
Olga was recommended to me, and I can see why. She is not only very knowledgeable and focused, she is also very personable and easy to talk with. She was very patient with me and my need to understand the process.
Reviewed June 29, 2017
National Debt Relief has been a huge help in getting me started. My debt has caused so much of my life to be put on hold. I was recommended them by a friend who also uses their services. Everyone I have spoken with has been friendly, helpful, and knowledgeable. I am excited to get this started!
Reviewed June 29, 2017
This was a positive experience despite the fact that is was something I was hoping I would not have to do. They were polite, professional and understanding without any indication of criticism to the client. Recommend this service for those who need it.
Reviewed June 29, 2017
All staff members were friendly, efficient, and answered all my questions in a timely manner. They were also very reassuring that a lot of people go through this and I am not alone in this. They did help me understand that this is the right move in the right direction.
Reviewed June 29, 2017
I am very grateful for National Debt Relief. Experience so far has been exceptional. My debts are coming down and I am very happy with all aspects of the performance of National Debt Relief. Phone calls and correspondence have ceased from my creditors. My sincere thanks for work done.
Reviewed June 29, 2017
Everyone has been very friendly. So hard to let my credit go but have been promised that this will eliminate this debt and in a much better start to the future. I hope this will be the best thing I could have done.
Reviewed June 29, 2017
The customer service and support is outstanding. They clearly spelled out the entire process making it very easy on the customer. I was able to take care of everything while on my lunch break. After my initial call I received a call back within seconds after hanging up. I am so thankful one of the specialist was able to get me on the right track to being debt free.
Reviewed June 29, 2017
I had a financial debt payment program to which I was enrolled in for the past two years. My monthly cost was $900. I tried to get than amount reduced but my request was denied. I contacted National Debt Relief and they were able to reduce my monthly payment to $375, an amount that I could afford without effecting my monthly budget expenses. The concern for my predicament by everyone I was in contact with was exceptional and compassionate.
Reviewed June 29, 2017
When I went through the process with DR I had no idea what it would be like. I was pleasantly surprised. The man that helped me was non judgmental, very knowledgeable and professional. I am glad I am doing this program as I am falling further behind in my bills and I feel like I am drowning. I hope this will give me some relief.
Reviewed June 29, 2017
NDR works for you! Not for the companies trying to get money. They help take the stress off you and handle the calls and negotiations for you with the intent on saving you more money if possible! They don't make you feel ashamed for your situation. Everyone you talk to is truly there to help you. So far with my experience, I have not had a single correspondence (verbal or written) that gave me the impression that the employees of NDR are dissatisfied with their jobs which is great! It gives you confidence in their ability to do their best for you.
Reviewed June 29, 2017
I enrolled in this program 4 months ago. I've been putting $388 a month into this account. I received a letter in the mail a couple weeks ago and I sent it to NDR. It was a letter threatening to garnish 10% of my paycheck. I called this company 5 times and nobody could give me answers. Finally a spoke to someone last week and she told me that they reviewed the document that I had sent them and that it wasn't a legal document. She told me that it's nothing to be worried about and that they're using that letter as a "scare tactic". Well... I was lied to.
I got a call from NDR yesterday 6/28 and was told that the letter WAS a legal document and that if I don't pay in full a lump sum of $3321.51 (my credit card balance is only $2343. $978.51 was added on for legal fees) by 7/3 that my paycheck is going to be garnished by 10%. That literally gives me 3 days on a Holiday weekend to try and come up with money.
So now I'm looking for a second job to pay my mortgage so I don't lose my house and all I get is, "We're sorry. This only happens to 5% of people that join this program. Your credit card companies aren't obligated to tell us when they sue you." By enrolling into this program it's now costing me $725 a month. Getting a second job is the only option I have. I've never been so upset.
Reviewed June 29, 2017
I am so pleased I was recommended to contact this company. Everyone I have spoken with and worked with are caring and very kind. Especially Tasia, she has the greatest personality and demeanor. I have felt very comfortable and at ease knowing I am in good hands.
Reviewed June 29, 2017
Personal and friendly customer service. Answered most questions before asked. I didn't feel any judgment for the situation I was in, only hopeful that they would do what was in their power to help me rectify it. I would definitely recommend NDR based on the initial help and information I received.
Reviewed June 29, 2017
It's great to have you help with my bills. It's a relief!! Getting to have a little relief from these creditors calling me all the time. I started to file bankruptcy but I saw your ad on television and then I called. Getting information about what you do it's a great way to go. Thank you.
Reviewed June 29, 2017
I just enrolled on Saturday, 6/24/17. Shea was very helpful and by the time I finished enrolling and got off the phone, I felt a sense of relief. I received a follow up welcome call on Monday, 6/26/17 to review the program. As I said, I have just enrolled and am in the beginning stages. So far everyone that I have spoken with at National Debt Relief has been friendly and helpful! I am looking forward to completing my debt relief with National Debt Relief and becoming debt free and having my finances under control once again!
Reviewed June 29, 2017
I had the pleasure of speaking to two very nice and respectable people while going thru the process of getting help with some overwhelming debt. I hated the idea of having to take this step to let my creditors down. By no means did I plan on having so many things come at me all at once. Thanks to these nice people their will a bit of relief on the horizon. I do apologize to all my creditors and hope they understand, I had no other option. Thank you National Debt Relief for all you've done to help me. Have a great day!
Reviewed June 29, 2017
My experience with National Debt Relief has been amazing. Not only have they been completely thorough and explained everything in detail, but there has been no judgment and lots of good advice that comes from years of experience. My debt specialist is amazing and reassured me he would be here with me through the whole process. I cannot tell you what this opportunity has meant for my family and myself. It has given us a second chance at financial security.
Reviewed June 29, 2017
The knowledge and the information about how to help you is unprecedented. Thank you for your great customer service and for helping me seeing the light at the end of the debt tunnel. I never thought that a simple click and reading a little information would change my life and future for the best.
Reviewed June 29, 2017
I wanted to consolidate my bills into one payment. National Debt Relief has been pulling money from my account every two weeks but I don’t know where I am when it comes to my account status. I got in the program January and the last I heard of them was in February. They told me it would take time because I owe a certain amount and I needed to build up my account before they can start distributing out money. I need to check and give them a call to see what's going on.
Reviewed June 29, 2017
I went into debt relief when I was unable to keep up with payments and it was just too much for me. National Debt Relief reps were good because of the way they explained everything to me. They have made my life a little bit better and I'm able to keep up with my payments.
Reviewed June 28, 2017
They are very helpful and quick about the process. I was skeptical and nervous about the whole situation so not being pushy was a big plus for me. I feel confident and hopeful about settling my debt because of National Debt Relief. I really appreciate the help.
Reviewed June 28, 2017
We have lived on our credit cards for the last 5 years or more and it has been out of hand for too long. We didn't know what to do to get out of debt and this was our only recourse without choosing bankruptcy. National Debt Relief was very great working with us without making us feel horrible about our situation. We are now in a situation we can handle financially. Thank you NDR.
Reviewed June 28, 2017
It was so much less stressful than I was expecting. The representative helping had a kind and helpful manner and put me at ease, and everyone made sure that I was understanding and on board with all information and actions before proceeding. This has been a great solution for our situation. So thankful it's here and to be dealing with nice people at this stressful time.
Reviewed June 28, 2017
William ** was a very big help to me in explaining exactly how the program works and if I need or have any questions who to contact or I may contact him. I would recommend to everyone. William took his time with me and has called back when I've called him in a timely manner. I also spoke with Monica from the welcoming committee and she was just as help and pleasant to speak to.
Reviewed June 28, 2017
The whole program was explained to me, there was a lot of information. Hopefully I will have a better understanding when I get a copy of the program. Everyone that I talked to was very professional and polite. Will be looking for my packet explaining more thoroughly.
Reviewed June 28, 2017
All the reps were very nice and they made me feel very comfortable and signing up with your company when I had to sign the forms they helped me through the process. They went over and above to help me with this process. I want to thank you for being there for people like myself.
Reviewed June 28, 2017
Chris ** was amazing. I went with your company because of his professionalism and expertise. I am not sure of how this works but he made it seems easy and was there to answer every question every time. He always got back with me in a timely manner.
Reviewed June 28, 2017
They have great customer service and are friendly and they explain every question that you have one step at a time. They explain their service that they offer with no pressure on you to sign anything. You have a opportunity to look over everything before signing anything. I would recommend them to anyone.
Reviewed June 28, 2017
I feel the information given to me was helpful and has been going forward as described. My only comment would be to give a call once in a while to encourage the customer in this very long process of debt resolving.
Reviewed June 28, 2017
I found that the program was very helpful and I would recommend it to friends or one of my family. There was a lot of paperwork involved to get started but once you get in the program it is very easy and they are always there to help you. You can give them a call.
Reviewed June 28, 2017
Everyone is very helpful and friendly. They explained everything to me in a way that was easy to understand. The entire process was very quick. Christian was very nice and helpful. He understood the situation I am in. I would recommend this company to anyone.
Reviewed June 28, 2017
From the start Consultant was very informative and knowledgeable. There was no pressure to join; they provided side by side information of pros and cons of other sources. The level of care they have provided in the first stage is very impressive.
Reviewed June 28, 2017
After years of struggling with loan, credit card and bills in collections, I came across National Debt Relief and gave it a try. Within a couple weeks, my creditors were contacted and agreed to work with the program. NDR made everything happen! Now, instead of 10 years, I'm looking at 2 years or less to be debt free. Thank you NDR.
Reviewed June 28, 2017
I started National Debt Relief in is great and relief that I got. Thanks for the help. I recommend to try it and I hope you guys get the same satisfaction with this companies are greater to have. I liked to be out debt final. Can't wait to be clean up debt ones against. Thanks for the help.
Reviewed June 28, 2017
We just started with National Debt Relief, and our first impressions are favorable. Response to any requests on our part have been instantaneous. Our contact is Andrew and his is professional and welcoming, answered our questions so far to our satisfaction.
Reviewed June 28, 2017
I am very happy with my experience so far. I received a great explanation of what the program was about and how it would help me. I am ready to get out of debt and it seems like this is the best way for me to do it. My only concern was my credit score, but it was explained to me that it is going down now just with the debt I have.
Reviewed June 28, 2017
Called and spoke to Keree and she was very professional and very respectful of my situation. She provided several options in determining the best course of action. Upon speaking on the phone after enrollment she walked me through the entire process.
Reviewed June 28, 2017
The Gentlemen I contacted went out of his way to help me. He was very courteous and did not make me feel in any way pressured or guilty about my situation. Would recommend to anyone in extreme debt to call National Debt Relief.
Reviewed June 28, 2017
All representative that I worked with were phenomenal in their assistance, answering of questions to ensure I understood the process and what I was signing as well as the impact to my credit. They were extremely professional. Thank you to all.
Reviewed June 28, 2017
The company has been invariably supporting, informative, and kind when I did not understand or was confused about a process or timeline. I occasionally have to wait on the phone for quite a while. The major problem is they are on the east coast and that means getting up very early on the west coast to contact them before I must leave for school.
Reviewed June 28, 2017
The whole experience was straightforward. All instructions were clear and easy to follow. The agent(s) very helpful and knowledgeable. They were so curious, understanding and provided me such helpful information. I am confident in their ability to help me navigate through my financial hardship. I feel welcome to call and ask any questions I may have without difficulty. The whole experience was great and I look forward to working with them.
Reviewed June 28, 2017
In working with the debt specialist we went through many different iterations of how to address my debt. Each time we talked and I asked questions he would work with me to get the answers, however most he knew. We work many rounds with the underwriters to get a settlement that was fair for my creditors and one I could live with. I would recommend a friend.
Reviewed June 28, 2017
Great client services with wonderful step by step instructions. Adam was extremely helpful and really made my wife and I feel at ease and well informed. The welcome call too was very quick and straight to the point. I will be recommending to my friends.
Reviewed June 28, 2017
My husband got really sick and he ended up having five surgeries. Then I had to use credit cards to live on and it compounded. I got National Debt Relief and they’ve been amazing and helped so much. I like that they keep in constant communication with me. My best praise for them is that they're really diligent in making sure that I know what's going on with my case at all times. I was so worried and stressed because of all the debt. I was really thankful for them for not having the creditors call and bother me, there's peace of mind. I also got rid of all those debts and I was not having so much heartache all the time. They actually saved me from having the problem.
Reviewed June 28, 2017
I am very happy with this Company, they took the time to explained everything in detail and I am grateful that I was able to find a Company willing to help me getting out of debt and treat me with respect and professionalism.
Reviewed June 28, 2017
Couldn't be happier with the process. Still very early but already one less creditor to deal with! NDR staff are very understanding and make the process easy to start. Nice to know there are options available when you feel like you've hit rock bottom.
Reviewed June 28, 2017
The program was explained very well and the benefit to enrolling was too great to pass up. A great deal of stress was relieved and this opportunity has allowed for a peace of mind from the beginning to the end. My application happened in a very timely manner and all representatives were helpful and understanding.
Reviewed June 28, 2017
I appreciate everyone's assistance in getting me started in the program. I will see how my first 6 months go. My goal is to try and pay my debt down before 33 months. I will refer others to the program as well. Everyone is looking for a way to settle debt especially if their income is low, they can't file bankruptcy, or get any type of assistance.
Reviewed June 28, 2017
Professional, easy to understand, quick and knowledgeable. Would definitely recommend. Both Representatives I spoke with on the phone were polite and efficient. The process was quick and the program was explained well and the terms were easy to understand.
Reviewed June 28, 2017
I signed up with National Debt Relief on around 1-16-17. Now I just received correspondence that American Express is suing me and there is no settlement yet. It has been over 6 months and I am very stressed out about this due to what seems to be no visible progress yet. In the meantime, my credit is trashed and I have yet to receive any correspondence regarding progress. At this point I am regretting my decision to have signed on with National Debt Relief. I would like to hear something very soon.
Reviewed June 28, 2017
Very helpful. Explained everything well. Made this experience a stress free one. Very patient and willing to answer all and any of our questions. We would recommend this company to anyone else looking to relieve themselves of overwhelming debt. Thank you.
Reviewed June 28, 2017
Using National Debt Relief was just something we had to do. We took over the care of our grandchildren, which meant added expenses, and we were struggling. I looked them up on the Better Business Bureau and they were the number one company. So far, it's been really good with them. They’ve helped relieve the stress of paying bills and they’ve got one of our high cards down under half. All of their staff have been really nice and helpful, and I don’t have anything bad to say about them.
Reviewed June 27, 2017
When I first signed up I thought the money that was deducted from my banking account would go directly to paying off my cards right away. I'm still getting calls from my credit cards. My credit score continues to tank daily. What's my status with negotiations and starting to pay off my creditors???
Reviewed June 27, 2017
They were very thorough and comprehensive in explaining the positives and negatives of their program. My representative went through the contract with me explaining each aspect. My welcome call went smoothly and fleshed out the details well. All in all they made a difficult decision go smoothly.
Reviewed June 27, 2017
I was so afraid to make the call but once I did I was put at ease. I am very satisfied with everyone who assisted me today and feel confident that I have made the right choice. I am looking forward to reaching my goal and be debt free. I feel like I am getting a new beginning.
Reviewed June 27, 2017
I am very happy with my experience with National Debt Relief so far. They were very helpful to me and I think this will be a big relief for me and my family! I would definitely recommend them to a friend in need. Everyone there seemed to know exactly what I needed to do to resolve my problems!
Reviewed June 27, 2017
My experience with National Debt Relief thus far has been satisfactory. I am just getting into the program so I am somewhat limited in my experience with the company. So far, so good!! I can say the representative was very friendly, and informative.
Reviewed June 27, 2017
I could not be happier with the services that NDR has provided me with. They make me feel as if I am part of a team working together to resolve my debt. I can safely say that they truly have my best interest in mind. Thank you NDR! You're the best!
Reviewed June 27, 2017
National Debt Relief made my experience so comforting and welcoming with a situation that is hard to experience. They explained everything completely and I felt like they had my interest as a priority. I would recommend National Debt Relief to anyone who is in need to get help with their debt.
Reviewed June 27, 2017
The associates that were able to help me with a solution to begin to solve my debt situation were very professional, affable, and patient. I feel that this is the right program for me; I feel relieved. I was worried about the fact that it would take me 30 years to pay off my unsecured debt, but this debt relief service has narrowed it down to only 4 years. They easily earned a 5 star rating from me.
Reviewed June 27, 2017
I was treated with respect and courtesy and didn`t feel judged by customer service. Now I am not alone in this financial mess that seemed like an unmovable mountain. I am now supported in my journey to amend my financial situation before I retire. At least now I am trying to pay back something instead of going bankrupt.
Reviewed June 27, 2017
It was very friendly conversations. They had a plan and explained it very well. Everyone knew what they were talking about. The process was fast and fairly simple. Putting the ad on Facebook was a good idea. Thank you to everyone that helped me out.
Reviewed June 27, 2017
I have been very happy with this company. They were extremely helpful and understanding in a bad time in my life. I would highly recommend this company. They always kept me informed of everything going on and would not make any change without letting me know.
Reviewed June 27, 2017
I have been nothing but pleased with this service. I have struggled to make payments to them, but they are still paying off my massive debt and always work with me. I recently checked my credit and it has gone up by 90 points in a little over 8 months. I think they are doing a great job and the customer service is great.
Reviewed June 27, 2017
NDR did an excellent job helping me through it all. It's scary at first but they made me feel comfortable. Thank you for helping me become debt free. They were always there and always kept me in the loop of what was occurring throughout the entire process.
Reviewed June 27, 2017
Just starting the process. Everyone was very easy to talk to and informative. I am just receiving the welcome letter and need to start the process. I am hoping all runs smoothly and I will be able to evaluate all once I start going through the process. Until then, so far so good.
Reviewed June 27, 2017
So far I have been totally satisfied with this company! Customer service has been awesome! I have been enrolled less than a year and we have already settled three debts. If the future represents the past I see one satisfied customer here. I would recommend this service to anyone who may be having financial difficulties. The relief of not having creditors calling and harassing you has been such a great relief.
Reviewed June 27, 2017
The debt counselor/representative that I lucked out with was awesome. She was very clear in explaining all points of the program and willingly went over things again if needed. The process was relatively painless and did not take as long as expected.
Reviewed June 27, 2017
Awesome people! Very understanding! Breden is amazing! Reps are very detailed and understanding. I like the fact they get it! Treating you with respect. I would recommend to all friends and family. My situation is very common and this is the solution. Trust me.
Reviewed June 27, 2017
Experience good. Looking forward to save some money put back in savings. Get back on my feet so I can retire in for years. Don't have to work so hard. Get my health back. Looking to have more time with family. Mom got dementia. I can spend more time with her.
Reviewed June 27, 2017
Hello and Thank You all for your superior service. We have never had anything but excellent service. The employees all seem well trained and friendly. You changed our lives and for this we thank you. It is always a pleasure to deal with you.
Reviewed June 27, 2017
I am happy with the progress being made, the service people are outstanding, Professional, easy to work with, and I appreciate the encouragement and advice that Customer Service provides. Glad that I found National Debt Relief, now I have hope to get control of my finances.
Reviewed June 27, 2017
Very relieved and less stressed due to your help. I felt very informed and did not know this existed so THANK YOU. Marvin walked me through the process step by step with ultimate patience and kindness. I am very glad that I called for your help...
Reviewed June 27, 2017
It was a real pleasure working with Eric **. He was very patient and understanding to all my needs. He suggested I take the weekend and think everything through before making my final decision to get out of debt. I was able to get every question I had answered. I really appreciate excellent customer service. Thanks.
Reviewed June 27, 2017
We are extremely pleased after working with your representative Paul **. He explained everything wonderfully, he took the time to listen when we asked him a question and did not interrupt. He was very polite and did not mind when I call him back a few more times to ask more. Thanks to him we signed up for the program, he definitely represents your company well and should be highly commended.
Reviewed June 27, 2017
Luis ** showed genuine concern for my situation. He patiently broke down the legal terms of the details to a language I could understand. He went over the guidelines, showed me the math, and was definitely honest as well. He was very thorough. Also, unlike other companies I attempted to do business with to find a solution to my credit situation, National Debt Relief did not deny me the opportunity to help me based on my income. I am relieved to finally have closure with my credit situation.
Reviewed June 27, 2017
Customer service people are very respectful and very helpful. I was very satisfied with the settlements with creditors. I would recommend National Debt Relief to friends and relatives. They are prompt in finding answers for problems that might come up. If the person you talk to doesn't know the answer to question they will call you back quickly.
Reviewed June 27, 2017
Since signing up with this company, I've been treated thoughtfully and respectfully. The debt I had accrued became difficult to manage (although I did my best), but being too carefree, I didn't carefully assess my financial situation until it was a problem. The combined interest rates were a source of stress. Now I just have the paying of my debt done automatically and painlessly. Thank you National Debt Relief!
Reviewed June 27, 2017
I signed up today. The process was easy and Elizabeth explained everything in detail and went over the contract in detail as well. So far the customer service has been great. Not pushy at all. I am looking forward to seeing that light at the end of my tunnel.
Reviewed June 27, 2017
Very satisfied with the explanation of the program as presented to me this day. I'm a little nervous because I've never done anything like this, but your very capable folks have calmed my jitters and I truly appreciate that. Thank you for giving me this opportunity to get back on my feet and stay debt free. I'd gladly recommend you all to friends and family if they needed assistance.
Reviewed June 27, 2017
The person that helped me was very nice and helpful. I did not feel ashamed of my situation. I felt like I had a way out. I felt good that I did not have to claim bankruptcy. I think this will help to raise my credit score after it's all over.
Reviewed June 27, 2017
I have lots of unsettled debt that is actually becoming very unbearable. I really don't have any choice but to seek for debt relief. I have a wonderful experience with National Debt Relief. Their guys are very wonderful. They respond quickly and promptly and if I have any problem, they fix them. They give me peace of mind. I am being able to pay my bi-weekly payment and it takes a lot of stress off me. Before I have to pay monthly bills for the same card and so far they have settled five of my cards. I would advise anybody with large credit cards to consider using them. It was very, very impressive. I will recommend them to anybody.
Reviewed June 27, 2017
I was facing a lot of financial difficulties and I needed to find a program that was gonna help me figure out a plan to settle a lot of the cards and debts that I had accumulated. I got National Debt Relief and it definitely ceased a lot of anxiety and worries around just being debt-free and being able to pay off a lot of the debt. Every time I call they take their time to listen to my concerns and answer all my questions. It's how they’re professional. They're very open about sharing what the stuff they're taking and some of it is my settlements and the various details a way of them like there's a portal that I can access and see where the money is going to go.
Reviewed June 26, 2017
I have had the utmost courteous, respectful service from all staff members of National Debt Relief. It makes me rest better knowing they will be assisting me with getting out of my debt. I am glad I chose National Debt Relief instead of trying to get out of debt alone.
Reviewed June 26, 2017
I was very upset and crying until I got on the phone with National Debt Relief and by the end of the day they reduced my monthly amount that I was paying every month by $1100. I feel so much better and I will now be able to breath a little more each month and build up my credit as well. So happy to have found them. Awesome experience and very knowledgeable.
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