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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    Page 273 Reviews 40575 - 40725
    Verified purchase
    ProcessTransparency

    Reviewed Feb. 16, 2018

    The young man that welcomed me to the program was extremely clear about the National Debt Relief Enrollment goals. I want to thank him for his patience and concise information. Thank you so much for your program.

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    Customer ServiceProcess

    Reviewed Feb. 16, 2018

    The customer service was very good and gave a lot of information. They made sure I understand everything about the program. They seemed to really want to help me and it was all set up in less than 30 minutes. It will save me by going into this program.

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    Staff

    Reviewed Feb. 16, 2018

    My experience with National Debt Relief began when I was homeless in Seattle, WA. They set me up with a repayment plan that I could afford at the time. I have since relocated to the Minneapolis area and with NDR's guidance I have been able to make extra payments and get my debt cleared in a shorter amount of time. I would recommend their program to anyone who is serious and conscientious about getting rid of credit card debt. Much thanks to everyone at NDR.

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    Staff

    Reviewed Feb. 16, 2018

    So far I been have great experience. They are top everything and professional. I rightly recommend! They provided all information you need it. We not need to worry about nothing anymore. Let them do it all working. And managed all documents.

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    StaffTransparency

    Reviewed Feb. 16, 2018

    Chris was a great representative. He was always on the ball and worked with my difficult schedule. He explained everything and went into great details. The welcome CS also went through everything and explained everything in great detail. I for once felt good about my future debts. Thank you.

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    Customer ServicePriceStaff

    Reviewed Feb. 16, 2018

    I owed so much on credit card and it got to where I couldn’t pay it anymore. I was down to my social security check. I usually make $1,400 on some months and so I could pay my bills but I couldn't pay them anymore. I didn’t know who to go to and when I talked to the guy from National Debt Relief, he told me how good he did for people. He has 30-something customers and he helped them all. They told me they would take care of me in 45 months. Normally, it’s 48 but he said he’s doing it in 45.

    They sent me the paperwork and I got my son in New Orleans. He’s on the internet and I don’t have a computer. They contact him and tell him what’s going on. He usually knows when they make a settlement and he would call me and ask me if I’m willing to settle for that amount. They have settled two loans and they're really good with them. I owe them like $6,000 and they settled for 1,800, three payments of 600 some odd dollars a month. They settled with Walmart which was 7,000 and they settled for 1,800. It was a good deal.

    They're all doing a good job so far but right now, it looked like nobody else wants to come across. They were making settlements regularly and it must be two months since they made a settlement down. One of my creditors is calling me all the time and the rest of them don’t call me. I happened to answer by mistake the other day. I didn’t think it was them and I talked to the guy for a minute. I told him I was not supposed to talk to them and that National Debt Relief was handling it. But they called again and they're calling me every day. Then, Discovery sent a couple here with a paper. We had a fight with Discovery and Discovery looked like they wanted me to take me to court. I thought I had to go to court at first, so I faxed that to them. They told me Discovery is really hard to deal with. But they got a lawyer to finally make sure I got a deal with them and we could get Discovery off my back.

    Debt relief takes the payment and I got to pay them $634 which is a lot of money. The bank showed me that I had to make three payments and if I missed a payment, then they would cancel it out. I owed $30,000 and if you take 40 months at six, that’s over 24,000. But if you pay 600 some odd dollars a month on a credit card, which I was paying about that amount, it’s going to take 20 years to pay them all, with the interest. I looked back on Discovery and at least they were just charging me $40 something interest and I’ll pay it almost $100 a month. But I’ve been with National Debt Relief and I’m paying 634 for 11 months and then I’m going to pay all my other bills.

    They claimed they’re doing all this and you don’t pay them anything until they get you out of debt. I never asked them how much I’m going to owe them and they didn't tell me. I guess I’m going to owe them a good bit of money which I’m kind of concerned about. They just told me, “You give us $634 a month for 45 months and you’d be out of debt.” I thought that was all built in and that they take a little bit each month for them. I didn’t think they were going to wait 45 months according to that pamphlet I got. They got to wait for 45 months before they get anything. Also, they send me a thing often to get in with debt relief. It looks like that’s automatic. I got a thing the other day from National Debt Relief asking me if I want to get in with them although I’m already in with them.

    But NDR is doing a wonderful job as far as I’m concerned. We got Chase and we got five more calls. And their staff calls and they answer right away. With a lot of people, you call, you got talk to somebody and you don’t talk to a human being. But with National Debt Relief, as soon as you call, you talk to a human being and they get on it right away. They contact whoever and they’d be on the phone within maybe ten minutes or five minutes. They helped me.

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    Verified purchase

    Reviewed Feb. 16, 2018

    To help me out with all my credit card debt, I went with National Debt Relief. They were the first one I saw. The negotiators send me an email and I would say yes or no. Everything seems to be okay. If you need them, do it.

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    Customer ServiceStaff

    Reviewed Feb. 16, 2018

    My mother's bills were overwhelming. My brother had used National Debt Relief before and he said that it was good. It helped him paid down his bills and it relieved him of people calling the house. So we decided to use them too. NDR relieved us of her bills. They've helped us put money back into her pocket without her worrying about her bills getting paid every month. She can pay one sum for everything instead of paying out different bills every month. The quality of service is very good because they call very often.

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    PriceProcess

    Reviewed Feb. 16, 2018

    I'm working on paying off my debt and all my cards are now consolidated by National Debt Relief. And I don’t have any credit cards anymore. I've been with NDR for over a year now and the process is progressing and working relatively right. The cost is fair, too. NDR is a good company.

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    StaffProcess

    Reviewed Feb. 15, 2018

    Everyone I have dealt with has been professional and helpful. I love the program because nothing can be done without your say so. I’m very much looking forward to working with everyone at National Debt Relief and I’m looking forward to see the results.

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    StaffProcess

    Reviewed Feb. 15, 2018

    Anthony ** was very understanding and motivated me to stay strong and things would get better for me. National Debt Relief has been one of the positive things in my life during my divorce and I would recommend this program to all my friends and family members.

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    ProcessTransparency

    Reviewed Feb. 15, 2018

    Dean ** calmed my nerves and explained the process going over each step and paragraph, explaining and answering every question I had patiently so I could understand what I needed to do and get a handle on my situation that I got out of hand.

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    Staff

    Reviewed Feb. 15, 2018

    Everyone has been so help and kind to me while I am under stress with my current situation. I am glad the people here at willing to help in any way and make you feel better that you are on the right path.

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    StaffTransparency

    Reviewed Feb. 15, 2018

    I really liked the fact that the person I spoke with was easy to understand. He spoke clearly and was polite and respectful. Everything was explained with clarity, and he took the time to make sure I understood all that I needed to know.

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    Staff

    Reviewed Feb. 15, 2018

    Flexible with my schedule. Easy to work with and treated me with respect. They took a lot of stress off my shoulders!! Worked with my finances and time of the month that worked with my pay schedules. Everyone was nice and would recommend to anyone!!

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    StaffProcess

    Reviewed Feb. 15, 2018

    The service provided is awesome. I cannot express how grateful I am for NDR to be a part of this process that seemed too hard for me to handle and they do it with greatness. They are polite, they work hard, and they seem so genuine. I am so happy to be taking care of my debts and NDR makes it feel so easy. Thank you!

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    Process

    Reviewed Feb. 15, 2018

    Great information given to me. Helped me understand what I needed to do to get out of debt. Also gave me a breakdown on what I would be saving with joining this program. Told me everything I needed to know about this program and that it will be a big help.

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    Customer ServiceStaffProcess

    Reviewed Feb. 15, 2018

    This is a wonderful company, very accommodating and helpful! I searched for the right company to assist me and they have gone above and beyond to do just that. Everyone that I have spoken with on the phone during this process has been so very kind and helpful. Highly recommend!!

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 15, 2018

    She was very quick precise and so polite I honestly would say that this was one of the cleanest and most civilized phone calls. She was straight to the point and had quite the amazing and friendliest attitude. Very kind that she walked me through the process.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2018

    My first contact with this company was when they responded within 10 minutes to my query on the internet. Very efficient. Both of the women to whom I spoke were extremely well versed in their product and explained the program to my satisfaction. I believe this will be the answer to my stress. Thank you.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    My experience with the National Debt Relief was and still is a great experience. Their staff are always well prepared to answer any inquiries I have. Their customer service is excellent and the whole program is a great way to get Relieved from your debt. I appreciate all their time and effort to make me debt free.

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    Staff

    Reviewed Feb. 15, 2018

    I was in contact by 2 service reps one in NY and one in Nev, both did a great job of helping this old man through all the details of our experience of getting me signed up my debt info. Both guys were very helpful and friendly, thanks much.

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    Staff

    Reviewed Feb. 15, 2018

    Salvatore was very helpful and thoughtful understanding my circumstances. I was very nervous and he tried to calm me down. He was very polite and personable.

    When I told him that my husband HS brain cancer he was very sympathetic and understanding.

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    Staff

    Reviewed Feb. 15, 2018

    Like most people making this type of decision can be very intimidating. They were honest & considerate. They took into consider my feelings, weighed my options for me and I feel like I'm made the correct decision to go with National Debt Relief. They have already worked with me to start paying off some of my creditors, I would highly recommend them if you find yourself in this type of difficult situation.

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    Staff

    Reviewed Feb. 15, 2018

    We have had nothing but good experiences with National Debt Relief. They have taken care of all issues that has come our way since we signed up, including a judgment. The peace of mind alone has been wonderful. Everyone is friendly and they don't make you feel like a horrible person.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2018

    So far they being great in customer service. They have explain every single part of the document. The have being friendly and kind during the whole conversation. They have being patient and they reach out to you in good timeframe. I hope everything goes well.

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    Verified purchase

    Reviewed Feb. 15, 2018

    We were a hesitant at first but my husband and I were drowning in debt. So we signed up for NDR and in less than a year, 4 out of 10 of our credit cards have already been settled and our credit scores have been going back up! I would highly recommend it to anyone who are struggling right now. It has definitely saved us!

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2018

    Both people I spoke to on the phone, Shea and the lady, were super helpful. Everything was explained in 100% detail and if I had a question, they were very understanding and explained in even more detail. I didn't feel like I was calling a debt relief place; I felt like they were there to help, not judge me on my past mistakes. Thank you so much for making this an amazing experience!

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    StaffTransparency

    Reviewed Feb. 15, 2018

    My experience was very professional and informative! A lot of my questions were answered before I even had a chance to ask. All of paperwork was explained, very detailed to make sure that I understood everything that I was signing. I could not have asked for more!

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    StaffProcessTransparency

    Reviewed Feb. 15, 2018

    I think your program is a great thing! Everyone that I have talked to has been very nice and helpful and made me feel very comfortable with signing up with your company! My representative, Chris, has been very helpful and explained everything so I could understand it!

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    Verified purchase

    Reviewed Feb. 15, 2018

    I just enrolled in a debt relief program through National Debt Relief. The process of enrolling was very smooth and easy. I was really starting to sink with all the debts I have but National Debt Relief was there show me the way my debts can be reduced and paid off. Thank you National Debt Relief!!!

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    StaffProcessTransparency

    Reviewed Feb. 15, 2018

    It was a flawless experience, I look forward to the process. Thank you guys so much. The young lady who spoke with me was very professional and direct. She gave me all the information and explained everything clearly. I can not wait for my debt and credit score to make a change.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    Very easy to enroll. Answered all questions and concerns. The customer service representatives were easy to discuss debt resolutions issues with. I am hopeful as I just enrolled that all goes smoothly. I would as of today recommend this company to anyone who needs help with debt.

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    StaffProcess

    Reviewed Feb. 15, 2018

    I gave a high 5 rate for customer care. I was provided with courteous and very polite specialist who help me understand my contract, my responsibilities and the gentleman helped walk me through the process in becoming debt free. Thank you, I greatly appreciate all the help.

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    Staff

    Reviewed Feb. 15, 2018

    I really appreciate the friendliness and the helpfulness displayed by both individuals I spoke with getting me onboard. It sucks I put myself in this situation but it's great to know you have friendly people have your back. I would recommend them to anyone.

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    Staff

    Reviewed Feb. 15, 2018

    Meloniece was AWESOME. She was so nice and understanding of my situation, was non-judgmental and did her best to make sure I had a stress-free experience. NDR has given me a peace of mind that I have not experienced in a long time.

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    Staff

    Reviewed Feb. 15, 2018

    Great service, would like to see a little faster pace but we do struggle to get more money into the acct. It’s been great working with the entire team and how they communicate with us is easy and effective. We are on our way to be credit debt free.

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    Verified purchase
    StaffTransparency

    Reviewed Feb. 15, 2018

    The agents are very professionals and efficiency in the way they explain to you how things work with NDR. They built in you the trust that you need in order for you to continue with the decision of being debt free.

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    Staff

    Reviewed Feb. 15, 2018

    I was scared at first using their services, the thought of me being in this position was frightening. My first point of contact was great, he put my concerns at ease. So far, I'm very happy with the services provided. I would definitely recommend National Debt Relief to a friend.

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    Customer ServiceTransparency

    Reviewed Feb. 15, 2018

    I called yesterday a few minutes before 7p PST and talked to a guy named Chris to reset my password. Once that was done he asked if I had any additional questions. I said yes and started to explain my needs. Suddenly in mid sentence the phone disconnected. I tried calling back. The time was 7:03p and received the closed for the day message. I know I got hung up on due to it being close to quitting time and was not happy.

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    Customer Service

    Reviewed Feb. 15, 2018

    I just feel a great relief from the problem of meeting my payments each month on my debts. Thanks to Mr. Micah ** quick response to my request and his time explaining the program. I'm looking forward to completing this debt program. Thanks again for all your help in resolving my debt crises.

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    Staff

    Reviewed Feb. 15, 2018

    Shomari was so amazing! He was so helpful. He answered all me and my fiance's annoying questions without getting frustrated with us. He was very very professional and knew everything about the company and how it works like the back of his hand.

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    Reviewed Feb. 15, 2018

    Thank you so very much for all of your hard work. My stress is finally going down. :) I am having problems with SOFI. They sent my account to collections and cannot get a statement from them and I also logged into the account. Overall you guys have been great!!! I hope that we can resolve everything within the next two years. Thank you and have a wonderful day.

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    StaffTransparency

    Reviewed Feb. 15, 2018

    Quick and Painless. Lee was very helpful and answered my questions with ease. Explained everything clearly and thoroughly. I'm excited to be on the road to being debt free. I'm looking forward to completing my experience with National Debt Relief. Very good so far.

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    Reviewed Feb. 15, 2018

    I was told they were discussing it but never received confirmation that it was accepted. Also, I am getting threatening letters from Renew Financial and have sent their information over several times as it was not originally included and I don't know why it wasn't.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2018

    The services National Debt provides far exceeds our expectations. Response time is immediate. Communications are timely which help us budget our other monthly expenses. Sometimes we find that we have over committed to creditors but are taking action to be more careful in this area. Overall we feel extremely lucky being able to work with an excellent organization - National Debt Relief.

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    ProcessTransparency

    Reviewed Feb. 15, 2018

    Very professional and prompt. I have recommended others to the program. They are very informative and always take the time to explain any questions. We are over halfway through the program and happy we decided to work with this particular company.

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    Staff

    Reviewed Feb. 15, 2018

    Very helpful in and made me feel comfortable knowing this was the best way to handle my debt. Everyone I spoke to was kind and did not judge my situation. And that means a lot. Every question I asked was answered and ensured I understood how things would affect me.

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    Reviewed Feb. 15, 2018

    Dealing with Lana and Mona I never had such a pleasant experience. They took the time to make sure you understand everything and always asked if you had any questions. Would highly recommend this company to those in need of help to resolve and financial issue you have.

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    Transparency

    Reviewed Feb. 15, 2018

    So excited to be getting out of debt with help from National Debt Relief! They have been awesome to work with - they effectively worked with a creditor to reduce debt and explained the payments adequately - they have alleviated so much stress from my life and I am very thankful!

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    Verified purchase

    Reviewed Feb. 15, 2018

    One creditor has responded to debt relief... waiting for the 9 credit cards to act. The fees are being taken out from the get go... hope all works out soon. Was surprise that the first creditor responded so fast. The first one was a loan I took out 18 months ago to consolidate credit card debt.

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    Staff

    Reviewed Feb. 15, 2018

    My experience is good so far with National Debt Relief. Everyone is thorough on reviewing things and going over the documentation. It makes me hopeful that my debt will be resolved within a reasonable time. They put you at ease and help to the best of their abilities.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    Everything ran smoothly and the customer service team was very knowledgeable. I hope this program helps me get everything under control. I just wish the welcome call could have been made at a decent time instead of at dinner time.

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    Process

    Reviewed Feb. 15, 2018

    So far so good. Just a couple of months into the program and already have one creditor settled at more than half of what I originally owed. These guys seem to be doing a great job so far and looks like I’ll be able to move through the program quicker than originally projected.

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    Customer ServiceProcess

    Reviewed Feb. 15, 2018

    Entire Process was easy and they made sure I understood everything about the program before I joined. They answered all my question and were always available by phone or email whenever I had to reach them. Hoping I continue to have the same experience as I continue on my journey to be debt free.

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    Staff

    Reviewed Feb. 15, 2018

    I hope that we can clear my problem as soon as possible and believe from what those I have spoken with, this can and will happen. Thank-you for your patience with me and the professionalism you have presented. I realize this cannot happen overnight as this has been an ongoing situation, I just need the chance to start over again.

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    Reviewed Feb. 15, 2018

    I choose to go to the debt relief in place of bankruptcy and that was the greatest decision-making part I did. I am so glad I made that choice. Thank you National Debt Relief for having an alternative for me.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 15, 2018

    I believe the premise and intent behind NDR's plan is good. The execution and communication regarding progress with accounts is severely lacking. I signed up after a forced company position restructure that had me losing a considerable portion of my income and no longer able to keep up with or stay current on bills. What NDR doesn't tell the client when selling them on their services is the fact that accounts will continue to fall further and further behind and not once will NDR reach out to communicate that the customer is a client. They also tell you, after the fact, that there has to be 20-40% of the total enrolled dollars in an account before they begin.

    I was served legal papers to appear in small claims court on 3 accounts in less than 2 months but supposedly that never happens - go figure. I have multiple accounts that have yet to be contacted even though I signed up more than 1 year ago. If this is by design, that's not a good plan. NDR also claims to save money they didn't truly save. (e.g. An account that increases in delinquency with added late fees in which they claim to save more than the original enrolled amount versus what the new amount is with the added fees.) I have even paid more than the original amount owed after a 'settlement. There should be full disclosure and transparency with regards to how the program works!

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    From start to finish this event took less than 5 hours to complete and that includes the paperwork. And at each step along the way, the personnel at National Debt Relief were totally awesome and very very helpful answer our questions.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    Incredibly streamlined program from the first phone call to the inception of the program. Paul ** and Johnathan ** were both informative and professional while answering our questions and addressing our concerns. I was left with the opinion that the program has had, and will continue to have, successful results for folks that might be in any sort of credit card debt. Thanks.

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    StaffProcess

    Reviewed Feb. 15, 2018

    I would like to say this company was very fast in getting me signed up For this program and I thought it would be difficult to do this. I failed back in the past and did not want to do this again. I would recommend this service to any friends, co-workers or family members and would like to thank this company to them.

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    Staff

    Reviewed Feb. 15, 2018

    The representatives answered all the questions I had in a friendly matter. I received all the information needed and they provided the tools. I recommended National Debt Relief. I made the best choice for my future. I am be free of debt soon!

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    Customer ServiceStaffProcess

    Reviewed Feb. 15, 2018

    I like the support and guidance that the representative give you. Whenever you need them you just call and they are there for you. I am very content with the program! The steps are also very easy and the customer service is great.

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    ProcessTransparency

    Reviewed Feb. 15, 2018

    Starting the program has me nervous with the legal information but everyone was very willing to explain everything and make me feel a little at ease, starting anything at first can make you feel better about relieving the debt but nervous, so thank you for the peace of mind.

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    Staff

    Reviewed Feb. 15, 2018

    I'm glad I found this site online. Due to medical problem we have in our family, I struggling paying my debt. I feel so relieved that this site is helping me to settle my acct. One down out of 6. Thank you guys! You are awesome!

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    StaffProcess

    Reviewed Feb. 15, 2018

    I think Cristy ** did a fantastic job giving me the details on the program and how much this program can save me in the long run. She helped me by going through my information quickly so I could make it to my job on time. She also made herself available to discuss the program when I was available.

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    StaffTransparency

    Reviewed Feb. 15, 2018

    I spoke at length with Leon ** on 2/13/18. He was extremely professional and had a thorough knowledge of my needs. He took the time to explain everything that was going to take place and exhibited a lot of patience to make sure that I understood what I was signing up for.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    I was in debt for over 40,000$ & drowning, NDR took all my bills, made 2 easy payment a month for me & cut what I was paying each month by over half... I can now see the end of the tunnel! They always answer all my questions & are super nice; I would recommend this company to anyone!

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    Staff

    Reviewed Feb. 15, 2018

    They were very professional, very helpful. I will recommend them to all my friends. Any questions about the system were answered. I totally appreciate all of the assistance and look forward to working with them in the future. I do not have any questions at this time.

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    Customer ServiceStaff

    Reviewed Feb. 15, 2018

    Great communication and assistance. Answered all my questions. Was able to quote me 50% of my debt and give us hope to become debt free in 4 years. All representatives were knowledgeable and kind. Would refer a friend who is struggling with their debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 15, 2018

    I had credit card debts and I didn't have the time or the patience to negotiate settlements on my own. National Debt Relief had a good score with the Better Business Bureau so I considered their debt consolidation program. When I talked to them, they averaged the amount of debt that I had and what they estimated they could settle the debts for. They told me what that payment would look like and what I would be paying out if I paid the actual balances with the credit cards. And it was a significant amount less than what I was currently struggling to pay on my own. So I decided to go with them.

    I started their program six months ago and the rep I spoke with was very friendly and upfront. I didn't feel pressured or any kind of sales pitch from him and I felt it was pretty much up to me what I wanted to do. Everything was explained to me and I didn't leave the conversation feeling like I had questions that were unanswered. They asked me for a list of my debtors and the amounts that I owed. Then they went over how much they believe they could reduce the debts and worked with my creditors to come up with a settlement.

    They also worked up how much it was going to cost me per month, what percentage of that payment would go toward their fee, what percentage of that payment would go toward paying off my debt, and the estimated time that they think the debts would all be settled. The payments come out of my account automatically every month. The same amount comes out on the same day so it's pretty routine and I can budget myself around it.

    They would send me an email when they have contacted one of my debtors and tell me what settlement was offered. Then, I have to agree on the settlement amount and the process before they would go forward with it. I don't like to be hassled or contacted repeatedly and that's about as much contact as I want with them. Then they go about making those payments.

    For a while I was getting a lot of calls from creditors but National Debt Relief told me to expect that and that I should not answer those calls. They said they will contact my creditors for me because they cannot have two people negotiating with me and them negotiating with the creditors for me. They also said that I should just let them do it and I did, though the calls from my creditors were a little frustrating. Other than that, I haven't had any problems with them so far and I would recommend them to a friend.

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Feb. 15, 2018

    National Debt Relief has been helping me to get out of my credit card debt. So far, I like it. I’m on a fixed income and they’ve knocked my monthly payments down in half so they helped out a lot. The enrollment was easy. I really liked working with the guy I originally signed up with. He took the time to explain everything out to me, walked me through the process, and let me know what I had to do and what I didn’t have to do. He made the process easier to deal with. I had gotten comfortable working with him and used to dealing with him. So when they assigned me to somebody else, it kind of threw me off a little bit.

    The payment comes out the same time every month, and so far, I paid out two credit cards. I get email updates all the time and they call me from time to time just to check with me to let me know what’s going on, and they do these things with me to see if need to do anything different. The cost is worth it and it's already in there with the money that comes out, anyway, so I didn't have to pay out of pocket. Working with National Debt reduced stress and it makes it worth more with the credit card debt that I have left.

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    Reviewed Feb. 15, 2018

    I was in over my head on my credit card debt. I got on the Better Business Bureau and National Debt Relief had an A-plus rating. They had really good reviews. I was signed up in a couple of days and so far, I've got six accounts closed. And we're still trying to reach terms with the other accounts. Anytime I hadn't had enough money to cover a month, I just call them ahead of time easily and they'd give me another payment later on down the line. They’ve been pretty helpful and they go over every little detail with you.

    When I settle an account, there is an automated call. It would just ask me if I want to know about my terms and I would click yes. Then I would get somebody and they would go through my account with me and tell me what's going on with it. What they originally said is pretty much what they’ve done to me. And the cost has been pretty good. It's like a 20% rate of whatever you started off. They’ve done way above my expectations on settling my account. They're upfront with you about everything, will give you a little card on how to deal with your debt collectors and they're a company that takes care of their customers.

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    Customer ServicePriceStaff

    Reviewed Feb. 15, 2018

    My credit was not good so I called in to National Debt Relief. They went over my credit report then they told me how much it would cost to go with them. Enrolling was easy. They told me they would try to work on my credit with the accreditors and it would take like until 2019. I've been with them since the beginning of last year and I'm still working through it. I have to pay them $398, which is a little high for me but I’m willing to pay that so that I can get my credit right. They were really nice and I felt very comfortable working them. I called one time to change the payment date and they were really nice about that also. I get an email every now and then, saying that they had closed one of the accounts. There has been four of them. The service is good and I have less stress now because I know that my credit is being dealt with. They’re a good place and I would advise others to call them and give them a try.

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    Reviewed Feb. 14, 2018

    From day one, the service has been professional and courteous. I feel very confident in this company to provide the debt relief I am seeking. When I was on business travel, NDR was very patient with me on completing my welcome call, and when my call was finally completed, NDR ensured I had all of my questions answered.

    Updated 03/27/18: NDR does exactly what it says it will do! Had my first debt account resolved and settlement agreed on was more than half reduced, thanks to the great team at NDR. It feels really great as a customer to know that you will get exactly what is promised and NDR does an awesome job at keeping you updated.

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    Staff

    Reviewed Feb. 14, 2018

    When I joined National Debt Relief I was in dire need of somebody to help me with my creditors. They totally are who they say they are, they are there anytime you have a question or concern. With that being said if anyone is considering alternative methods, I highly recommend trying this route before you do something else. When it’s all said and done you will have restored your credit. Thank you National Debt Relief for changing my life.

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    StaffProcessTransparency

    Reviewed Feb. 14, 2018

    They were very thorough and patient with me since I am pretty well stressed out to the max. They explained the whole process to me. Went through each account and told me medical can be added, also. I would send their information to others in the same situation.

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    Staff

    Reviewed Feb. 14, 2018

    Everyone was very helpful to me to understand everything. Very nice and engaging to help me strive to become debt free. Thank You. I would recommend you guys to anyone who needs help with their debt problems. The only thing I would change is I wish I had done it a little earlier. Again Thank You.

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    Reviewed Feb. 14, 2018

    Very helpful and caring. They made me feel secure and relieve with the entire process. Finally I can rest peacefully now! There is hope after all. Excellent Customer Service. I will highly recommend this service to all those who are searching to find a way out of debt that is safe and effective. Thank you!

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    Staff

    Reviewed Feb. 14, 2018

    Excellent people to deal with. CS is caring and really wants to help as much as possible. They did get one of the debts taken care of in a timely manner, and reviewed everything with me. An excellent company to deal with.

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    StaffProcess

    Reviewed Feb. 14, 2018

    The staff I dealt with was very professional, patient and friendly. They made the process smooth and painless. I am very satisfied with my experience and service up to this point. I would certainly refer you to others in need of your services.

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    Reviewed Feb. 14, 2018

    I felt bad for considering this program. I felt as though I was somehow being horrible for doing this but, NDR made me feel like I was right in taking the steps necessary to correct my financial situation. I am so glad I took the steps to contact NDR.

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    Reviewed Feb. 14, 2018

    Was very helpful understanding the process and information about business matters concerning collection and IRS information or advice, that may apply. Found to be a pleasant experience. To get my payments down to a manageable level was a great relief.

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    Staff

    Reviewed Feb. 14, 2018

    Thank you for the help provided during the enrollment process. Everyone I talked to was knowledgeable and polite. It was a pleasant experience. I look forward to working through the program and becoming debt free in the near future. Thank you again for all your help.

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    StaffTransparency

    Reviewed Feb. 14, 2018

    They are willing and understanding. They helped me understand what I was signing up for. I had a lot of credit card debt. They help with not feeling bad. They make you feel good about what you are doing. They explain how long it will take to become debt free.

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    Staff

    Reviewed Feb. 14, 2018

    Had my first debt resolved and it was extremely quick, I was pleasantly surprised and so grateful. Please keep up the great work! Looking forward to many more resolutions hopefully as quickly as this one. Everyone I have spoken to and dealt with has been very warm and helpful and very professional. Thank you so much.

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    StaffProcess

    Reviewed Feb. 14, 2018

    I just started this program and I haven’t even made the first payment yet but I can speak to the friendly and effective service. I felt they were professional and also felt I should be in good hands here to help me resolve my debt issues.

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    Staff

    Reviewed Feb. 14, 2018

    After working with two other programs, I cannot believe the difference. NDR has been so helpful in getting my debt taken care of and doing exactly what they said they would do. No hidden costs. Completely up front with any extra fees. Would recommend to anyone who wants to get out of debt. THANK YOU.

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    StaffTransparency

    Reviewed Feb. 14, 2018

    Everyone is so helpful at National Debt Relief. They take the time to explain and made sure I understood everything. They have been working fast to resolve my debt. I highly recommend National Debt Relief. They are the best in negotiating!!! Thank You NDR!

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    Customer ServiceStaff

    Reviewed Feb. 14, 2018

    From the onset of my contact with National Debt Relief, I was helped to understand my financial situation and the options I had. Eric ** was particularly helpful, knowledgeable and prompt with my case. The welcome call lady was great in making sure I understood all that Eric had gone over with me. So far everything has gone according to the plan and I a looking forward to working with them to overcome my debt situation.

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    Reviewed Feb. 14, 2018

    Best company. They made everything painless and didn't have to lift a finger. They did all the hard work for me so I could get out of debt quickly. Instead of me having to pay my credit cards for the next ten years I was able to settle in two. It would have not been possible without them.

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 14, 2018

    I am do happy with my experience with NDR. Everyone from Gary who initially answered the phone to the welcome calls to all the emails Everyone has been very nice and very professional. The application process was quick and easy and NDR does everything for you, just read and sign. I look forward to being debt free in 4 years. Thank you everyone at NDR

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    Staff

    Reviewed Feb. 14, 2018

    Very helpful, very thorough, and the best at what they do. They all work as a team. I was feeling like a fish without water, and now I will be able to save myself.

    Chose this National Debt as it is number one!

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    Staff

    Reviewed Feb. 14, 2018

    NDR has resolved most of my debt very quickly. They have helped me obtain a loan to take care of the rest of it, which will help my credit rating. I am very, very satisfied with National Debt Relief and how they have helped me.

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    Customer ServiceProcess

    Reviewed Feb. 14, 2018

    National Debt Relief is always prompt, professional and courteous in discussing such a stressful situation as getting a handle on individual debt. Christal was exceptional to work with throughout the application process. I am impressed with the level of customer service and detail they are able to provide in such a short timeframe.

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    Staff

    Reviewed Feb. 14, 2018

    Sarah and Charlotte both were so professional answered our questions fully and went through every step and page with all documents. I feel they are doing everything as a team for us to arrange help to reduce our debt due to hardship in our family.

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    StaffProcessTransparency

    Reviewed Feb. 14, 2018

    Daryl and Dohee were both very helpful and didn't rush through the application or welcome process. They took time to explain everything very well and made me feel very comfortable. This process was very easy. Both men were very friendly. I would highly recommend this service to a friend.

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    StaffProcess

    Reviewed Feb. 14, 2018

    The people at National Debt Relief have been amazing through the whole process. They have taken time to make sure I understood everything, and have even been there to walk me through the struggles. I highly recommend them. It is nice to see accounts begin to be paid off.

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    Reviewed Feb. 14, 2018

    So pleased to see the agreed upon debt reduction with my credit card holder! I was surprised that National Debt Relief was able to get such a substantial reduction. If all the rest of the credit card companies settle as well as this one, I'll be very pleased.

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    StaffProcess

    Reviewed Feb. 14, 2018

    I would recommend it to a friend because everyone has been so nice and helpful with helping me get established with National Debt Relief. I also appreciate how everyone took the time to walk me through the program. It made a potentially embarrassing experience less painful.

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    Staff

    Reviewed Feb. 14, 2018

    Everyone was very knowledgeable and were very patient with me. I am very pleased with NDR and Look forward to getting out of Debt. I am very happy. They seemed to be very helpful when answering my questions. If we have any questions we will connect.

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    Staff

    Reviewed Feb. 14, 2018

    Everyone was so friendly, kind, compassionate and understanding of our situation. My husband, Keith and I are and will be forever grateful for all the help National Debt Relief gave us. They took the time to listen and prepare the best program for the both of us.

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    StaffProcess

    Reviewed Feb. 14, 2018

    Both of the ladies who provided assistance to my wife and I were very professional and knowledgeable, answering our questions and putting us at ease with the process moving forward. We look forward to this program me will recommend to any of our family and friends who can benefit in the future.

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    Transparency

    Reviewed Feb. 14, 2018

    Very professional and clear to the point. Andrew ** was great. This is really going to help me for my future. I can see the ROI from your product. I just wish I could have added all of my accounts but did not realize there was a min balance required. Thank you. I am excited.

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    StaffProcessTransparency

    Reviewed Feb. 14, 2018

    I contacted NDR on 02-12-18 to obtain information about the program because I am drowning in debt. The Specialist I spoke with explained the program to me and answered my questions along the way. I discussed the program with my wife and we agreed that the program would be of great help to us. The following day I contacted the specialist and informed that we would like to start getting help. He explained the steps involved and that it would be hard at first. He then set the process in motion, all the while explaining step by step and answering my questions. At all times he was very professional and stayed focused on my situation.

    With just getting started in the program I haven't experienced the things to come, but the information I've received has me front loaded and I know I will be able to get support when I need it. Again the people I've spoken with at NDR have been true professionals. I look forward to working with them to get my debt problem solved.

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    Customer ServiceStaff

    Reviewed Feb. 14, 2018

    NDR had the best reviews and it is understandable why. Quick to respond to my requests. Very knowledgeable and helpful. Representative Lana was very pleasant to work with, and was extremely helpful in processing the needed forms. It is a great relief that help is on the way! Highly recommend!

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    StaffProcess

    Reviewed Feb. 14, 2018

    I am very happy with this company. They are knowledgeable, compassionate and always helpful. I am just about finished with my program and couldn’t be happier that I did this. My credit score is now over 700!!! It was much better than going the bankruptcy route for me.

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    Customer Service

    Reviewed Feb. 14, 2018

    Wonderful service, always kept me posted on what was happening with my accounts at least 2-3 times per week either through phone calls or email. I would highly recommend their services to anyone. Right after I signed with NDR, I felt a tremendous load taken from my shoulders.

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    Process

    Reviewed Feb. 14, 2018

    This experience has been top notch from beginning to end. I have a recommend this service to anyone who feels overwhelmed by that and how it’s an easy and obtainable solution that is legitimate and safe. Even though I just begun the process with this company I already feel at ease. I’m excited to begin the process of a coming debt-free with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Feb. 14, 2018

    National Debt Relief has helped me out so much. Every time I call with a question they answer very well and leave me worry free. I was scared to start this program until I talked with someone with National Debt Relief and they helped me understand the process completely. They are amazing and must better than others I have heard about.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 14, 2018

    Simon, was very courteous and explained the process and steps needed to take to have all information needed. Reviewed all information entered and made sure it was correct and gave phone # to call if I needed assistance with any e mails or forms that need to be submitted.

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    Reviewed Feb. 14, 2018

    The customer service rep was very nice, very clear and very understanding. Kate ** also has been amazing through this entire process. I am hopeful that within a few short years, I will be debt free and will learn from this experience as well. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 14, 2018

    Both customer service agents I dealt with were excellent. Very informative and helpful. They were thorough in their explanation of the program as well as able to answer any and all questions I had. I received all the emails they said they were sending immediately and am very happy with my experience.

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    Staff

    Reviewed Feb. 14, 2018

    I spoke with both Edward ** and Gilbert **. I was able to apply for National Debt Relief and was qualified to join. Both gentlemen were very patient, informative and polite. I appreciated all the information they gave me. They also answered my questions completely. Many thanks!

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    Staff

    Reviewed Feb. 14, 2018

    I want to thank everyone for being helpful and very nice. I regret that I got myself in this position, but I am very glad you were there to help get me back on the right track. I would recommend this service to anyone who needs this kind of help. Thank You so much.

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    Staff

    Reviewed Feb. 14, 2018

    My rep over the time enrolling was very very patient and pleasant to me which I needed at that time. His name is Gilbert and I also spoke with Karen this morning who was very very nice. They made this easier for me. I am grateful.

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    Customer Service

    Reviewed Feb. 14, 2018

    Love the customer service, and Paul is great. I was overwhelmed and thought the only way was to keep borrowing from payday loans. National Debt Relief was a great help for my stressful situation. I think my journey to complete Debt Relief looks very promising.

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    StaffTransparency

    Reviewed Feb. 14, 2018

    NDR makes it easy! I've been able to settle multiple accounts already with them! They are very open and responsive to any inquiry that I have had. They are quick to reach out to me with any updates and all of the employees I've talked to are very courteous. I would definitely recommend them!

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    Reviewed Feb. 14, 2018

    Joseph reassured me everything would be alright. Judging from his tone I felt I was able to trust him with my accumulated debt. From the first step all the way through the last signature I signed I understood and felt a sense of relief as I was inching closer to financial freedom. I definitely encourage other individuals in my position to take that leap of faith and act toward their very own sense of freedom.

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    Customer ServiceStaffProcess

    Reviewed Feb. 14, 2018

    I had a great experience with everyone I talked to. I was really, really nervous about starting the program, but everyone was really nice and they answered all of my questions and it really helped put my mind at ease. They all seemed like they knew what they were doing too, which was very refreshing.

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    Reviewed Feb. 14, 2018

    I am very happy with all the service I have received. Bradley ** made sure I understood every aspect of the process. My only suggestion was his speech was very fast and I had to have repeat a couple of times. Customer service was super helpful as well. My favorite part of it all was that it didn't take either of them to learn that I love humor and how it can help people through a trying time that so many people have. I made them laugh and they made me laugh. That personal connection is so crucial to a positive customer experience. A+++. Thank you so much. I look forward to this process. All thanks to NDR. :)

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    Staff

    Reviewed Feb. 14, 2018

    Very friendly staff and extremely helpful in making sure I understood all aspects of agreement. Finally on the road to debt free! I would recommend this experience to anyone who has found themselves in a similar situation. I will always be grateful for the help and guidance.

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    Transparency

    Reviewed Feb. 14, 2018

    NDR did exactly what they said they would, it took some time but my debts have been settled and I am now in the process of rebuilding my credit. There are fees involved but I didn't expect them to do this for free and the fees weren't hidden. They were explained from the beginning.

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    Process

    Reviewed Feb. 14, 2018

    Thus far everyone has been very straightforward and professional in describing my options and informing me on what to expect doing this process. I would surely recommend NDR to anyone drowning in debt and needs so assistance getting out of debt.

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    StaffProcess

    Reviewed Feb. 14, 2018

    Nikki was amazing; she was very informative, supportive and responsive. She spent all the time we needed answering our questions and telling us about the program. We also spoke with Nico in Underwriting and he was also extremely helpful. It is obvious that they both enjoy what they do and therefore do an even better job!

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    Customer ServiceStaffProcess

    Reviewed Feb. 14, 2018

    This is a great program. The Customer Service Representatives were all so helpful and thorough in explaining the program to me. They went over every document in detail to make certain I understood how this would work. I have a payment that fits my budget and will help me become debt free in a fraction of the time it would take versus to continue making minimum payments.

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    Reviewed Feb. 14, 2018

    Kimberly ** was extremely thorough and patient in explaining the details of this program. She also followed up with questions and concerns I had in a timely fashion. I would definitely recommend her to anyone doing the debt relief program.

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    Reviewed Feb. 14, 2018

    Just enrolled, information was very help with the programs debt resolution process. The assistance with the application steps and guidelines of the program's goals and information, that was provided was very helpful. Hoping your program will help me to reach my goals of being DEBT FREE! Looking forward to being debt free.

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    StaffProcess

    Reviewed Feb. 14, 2018

    Staff was great, very knowledgeable and friendly. They kept me updated through the process and understood my needs. They also met my goal payment wise. Being debt free is important to be so going through this program is everything to me and I am ready to make the change to become debt free.

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    Customer ServiceStaffProcess

    Reviewed Feb. 14, 2018

    Everyone was very informative and answered all my questions. I had to ask some questions more than once and everyone took time to answer it in a way I could understand since this step of debt settlement was something new to me. This process is not fun for anyone in our situation, but everyone helped us feel comfortable with what we had to do. Thanks for your help through this tough time for us.

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    Reviewed Feb. 14, 2018

    Excellent customer service from service representatives. Both yesterday and today. Everything was explained very well. I would recommend your service. My account was very easy to set up and a reasonable payment plan was set up. A very helpful service.

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    Reviewed Feb. 14, 2018

    I was little scared to call but I knew if I didn't I wouldn't know what help I can get. The customer service was wonderful and they (Shea **/Shera **) were very professional, understanding and courteous to my needs. I would recommend them highly. Thanks so much for your help!

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    Staff

    Reviewed Feb. 14, 2018

    Both of the agents I dealt with were extremely helpful and kind. I didn’t feel judged, or looked down on. They were very professional, but also still friendly. They made sure all of my questions were answered and I was sure about what I was doing. Both agents were very informative and well spoken. I had no trouble understanding exactly what I was signing up for. I felt very comfortable after speaking with Ariana and David.

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    Staff

    Reviewed Feb. 14, 2018

    I had a very nice experience with Audia. She was very helpful at this stressful time of my life. Very professional, informative and pleasure to talk to! Thank you for your help. I am very excited to move on from this debt you have helped me overcome!

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    PriceProcess

    Reviewed Feb. 14, 2018

    I have had a really good experience with NDRelief. They have worked very hard on my behalf getting my creditors to reduce interest rates on several of my credit cards so far. I am very pleased with the way things are going thus far. I hope that things will remain on track as they are now. I have confidence in the program and feel I will stay on track.

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    Process

    Reviewed Feb. 14, 2018

    The starting process is pretty easy. They walk you through every step and how it works and that the process can be a little stressful at times but They are very professional and I would recommend them so far. We are only about a week in but so far so good.

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    Reviewed Feb. 14, 2018

    Dark and menacing. The way I would describe my debt till now. Now there is hope. I look forward to the possibility of being debt free for the first time in my adult life. Could not be happier and included in that, I was treated with more respect than I would expect.

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    Staff

    Reviewed Feb. 14, 2018

    I spoke with Lindsay ** and Frank **. Both men were very nice, well informed and tried to be sure I understood and was comfortable with the information and process. They answered my questions satisfactorily and were very polite. I would recommend them as your service representatives to anyone who asked about NDR and its services.

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    Customer Service

    Reviewed Feb. 14, 2018

    Working with National Debt Relief over the last 6 months has been a great experience. They have already negotiated 3 contracts for paying off 3 accounts. We've been struggling for years to get out of debt without success. They allow us to pay what we can afford toward our debt without all the harassing calls from creditors. They keep us informed.

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    Reviewed Feb. 14, 2018

    Done very professionally and helpfully and clearly anticipating questions and problems inspiring confidence. I would refer Armani ** to anyone in my situation for help and guidance. The welcome was also difficult but necessary and done professionally. I would definitely refer anyone to National Debt Relief to ease their stress and debt problems and gain control of their lives.

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    Customer ServiceTransparency

    Reviewed Feb. 14, 2018

    Well I was able to speak with Ramsey and was very helpful and explained what I needed. The overall experience was good and the questions I asked were all answered and gave me a good feeling about the company. I am pleased that I signed with the company.

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    Customer ServiceStaffTransparency

    Reviewed Feb. 14, 2018

    Everything they have explained is clear and understandable. They have answer all my questions and always willing to help. So far everything is good. I just have to see what happens from now to the end of program. They provided me with all copy of documents.

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    Customer ServiceStaffProcessTransparency

    Reviewed Feb. 14, 2018

    Very professional people. Very detail orientated transparency like a piece of clear glass. They explain everything to you step-by-step. Very pleased with all who helped me that guided me through this process. Would highly recommend this to anyone with high debt. Just give them a call. They’ll explain everything.

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    Staff

    Reviewed Feb. 14, 2018

    NDR has been great with us, they handled our case with care and dignity. I have shared our experience with family and friends. We feel at last that we'll be out of debt without going bankrupt. Many thanks to NDR!

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    Reviewed Feb. 14, 2018

    So far it's been a good one. My debt is slowly being resolved. Though some I wish would go away faster than others but it is being resolved. Thank you for your help and I hope I come out of this with a great credit rating.

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    Customer Service

    Reviewed Feb. 14, 2018

    Very satisfied with the help and service that both Adrian and Karen provided me, as well as the patience with me getting my information and answering all the questions I had. With all that, I was also grateful with the extra information they were providing me and all the contact information I will need to reassure me that I have someone to talk to and refer to if I receive phone calls from creditors.

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    StaffProcess

    Reviewed Feb. 14, 2018

    It has been very helpful! I am a retired teacher, and a writer. Joel ** has been assisting me in this process. His professionalism and patience helped me to understand well each step of the process. You are fortunate to have such good employees, and obviously care about what's happening to people who are in credit card debt. I now can and will plan for my monthly payment, and know that I have help. You are a very necessary institution. Thanks!!!

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    Reviewed Feb. 14, 2018

    National Debt Relief has been helping me with my debts since I have needed them. They have already settled with one of my creditors and I know they are working on settlements with the others. I am grateful for their help in getting these debts taken care of. Thanks!

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    Customer ServiceStaff

    Reviewed Feb. 14, 2018

    Great people, easy to talk and great customer service becomes on dealing with creditor. They are the best. Helpful at all time. When I'm ready to call them they answer right away. They always call me before any service need to be done. Most of all they are so friendly at all time.

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    Staff

    Reviewed Feb. 14, 2018

    We just signed up and I have high hopes this will be a great experience. So far all the people I have talked to are very encouraging and professional. I am really hoping to cut the expected time down so I get back on track as fast as possible. Cheers to the amazing negotiating skills!

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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