National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,844)
- (5,515)
- (1,363)
- (595)
- (500)
Popular Mentions
- 4,917,110 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,917,110 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 18, 2017
My 36 months will be up in February 2018 and I'm 52% paid off? Not happy, I've only skipped one payment. I'd be better off if I contacted them myself and paid the debt. There's over $2,400 in my account. Pay something off! I'm frustrated and wouldn't recommend this to anyone I know! The 2 stars is for the people in customer service, they're nice but nice doesn't pay my bills.
Reviewed July 18, 2017
1 card down and 2 more to go. Has been very helpful. Friendly and a payment I can afford. Even have it broke down into 2 monthly payments. Which is very helpful as well. It's automatically withdrawn on pay day. Convenient and easy. Glad I'll be free of these debts in 2 and a half years versus 11 years. And I'm looking forward to rebuilding my credit. I miss having an almost perfect credit score. This way I'm relieved of interest which helps to eliminate debt faster. Along with saving money. This program has been a blessing to our family in this aspect as well.
Reviewed July 18, 2017
I was deeply in debt due to helping out my son. When he could no longer keep up his payments I was desperate. NDR gave me a way to at least partially pay off my debts. I'm half way through a 34-month program. Three out of 5 debts have been settled. Whenever I call everyone I've talked to has been wonderful. Always pleasant. Happy to answer any questions I have. I've been very pleased with my experience.
Reviewed July 18, 2017
I am so excited to be working with National Debt Relief. I have only been in the program for a couple months already have one card paid off. I appreciate talking to the National Debt Relief customer service. They have always been kind and courteous and they always have my best interest at heart.
Reviewed July 18, 2017
Anthony ** was so helpful and explain everything to me. He was also very patient with me. Made me feel very welcomed and I felt so much weight lifted off my shoulders by his help. Anthony was available for any questions or concerns I had. Which means and shows so much effort in helping me.
Reviewed July 18, 2017
It has been 5 months since I started this program and I already have three resolve credit card with an amazing offers and so far I had a great experience with National Debt Relief. I'll definitely would recommend this company to anybody needs help with their credit card debt.
Reviewed July 18, 2017
I was very pleased with the way I was treated going through this process, and how the personnel I spoke with, did not talk down to me, but actually made me feel important. They were there for all my questions and concerns. Thank you for your help.
Reviewed July 18, 2017
I've been enrolled in their program for a while now and am in fact coming to the end of this soon and have to say that it has been a real pleasure to work with these guys. Very professional and always willing to take the time to go over any questions I might have. I highly recommend them.
Reviewed July 18, 2017
I fell on hard times and couldn't make payments as I agreed. Creditors called me all the times adding to my stress. Once I signed up with this company I gained my financial independence back. It's a very professional team with swift results (creditors settled and phone calls stopped).
Reviewed July 18, 2017
Everyone I've talked with have been very helpful and understanding and has gone above and beyond in taking care of any debt issues. Any new issue present themselves NDR helps me out in taking care of it. I'd recommend NDR to anybody with major debt.
Reviewed July 18, 2017
Great service thus far. Agents communicate very well and answer questions in a timely manner. The process to get started was simple and direct. It was easy to gather information, I especially liked that I could send everything through email and only had to be on the phone when it was time to finalize everything and sign documents. Very pleased so far.
Reviewed July 18, 2017
I've been trying to settle my account balance, paid up front an additional $2,000.00 earlier this year & haven't heard a word from anyone where I'm at with settling. It's like my money was taken & no one is bothering to do anything with my account now, not too happy at this moment.
Reviewed July 18, 2017
NDR has helped us through a very hard time. After a severe car accident our bills/debts became overwhelming. The professionals here have eliminated a lot of debt through negotiations and are ALWAYS available to answer questions or help in any way they can. Phone calls from creditors have ceased and we will recover from this hard time in our lives with their expert help.
Reviewed July 18, 2017
Hello. I am very pleased with the service we are getting. The communication has been outstanding! The accounts are moving quickly in getting resolved and we like that. Keep up the good work and thank your entire team.
Reviewed July 18, 2017
I've been in the program just over a month and they have a pending settlement with my largest creditor for a savings of a little over $5k. If the other accounts go like this one I'll be debt free and able to start fresh after going through a divorce.
Reviewed July 18, 2017
I have been in this program for approximately 1.5 years. Initially I was led to believe it would be a shorter period but of time till all debt was paid off. Now it appears it will be at least another 6 months.
Reviewed July 18, 2017
I am pleased with the customer service and all the company is doing for me. Getting out of debt nearly seemed impossible but thank to National Debt Relief they have helped me a great deal and are continuing doing an excellent job. I would recommend their services to everyone.
Reviewed July 18, 2017
Out of 12 separate debts, one has been negotiated and cleared/paid off. Customer service and communication is always timely and helpful. It was either this or bankruptcy and although my credit has tanked, for me this is working and is a much better option.
Reviewed July 18, 2017
I send reply on the site and never gets answered. I get called over and over about the same thing and it seems no one puts notes on the account. Not one creditor has been notified. But you want to build the account up. Makes no sense.
Reviewed July 18, 2017
I have already received 1 settlement offer since I started working with your company. Every time I call for help or information, your staff is so polite and willing to help. I also really appreciate the update calls that come every so often just to let me know what's going on and if you need any more information from me. This has been a huge weight lifted from me and I couldn't be more grateful.
Reviewed July 18, 2017
Knowledgeable staff and always courteous. Available to address your concerns and needs. It's a pleasure knowing they always act in your best interests and never had a question go unanswered. I would recommend anyone with financial challenges to call their customer service line and get peace of mind and assistance in getting your financials under control.
Reviewed July 18, 2017
Answered all my questions and explained the process clearly. They went over all the paperwork and was a help filling it all out. Was courteous, very knowledgeable and pleasant. Told me if I have any questions to call anytime and set up the portal.
Reviewed July 18, 2017
Overall not clear on what the process was from the beginning. Not all debt enrolled, never been explained why. I had to solve my own legal problem because debt was missed and I trusted that you had it all. I would not recommend you.
Reviewed July 18, 2017
Appreciate my bills being paid off with the help of your negotiations. The only thing that surprised me was the amount charged for service. Was a little more than I expected, but still appreciate the savings on some of the accounts. I hope to conclude paying off the remaining bills asap. It will be a great relief. Love the courtesy I have received from your staff. Thank you very much.
Reviewed July 18, 2017
From here to three years from now my plan is to be out of debt. And so far the people of National Debt Relief were able to settle one of my 5 other accounts. They are doing an amazing job so far and they keep their word. Thank you guys and hope for more good things to come.
Reviewed July 18, 2017
Our experience from starting the application process to approving a settlement along with all the questions in-between have been handled professionally and promptly. All answers and explanations were clear and concise. I never felt intimidated or uncomfortable asking questions. This program has brought us tremendous peace of mind.
Reviewed July 18, 2017
I had been to an attorney who suggested I negotiate with the credit card companies to lower my debt, but I felt I wasn't competent or calm enough to do that. Then your brochure came in the mail and the more I studied it and your website, the more I was interested. So, I filled out the online form and not an hour later received a call. The process was thorough and he answered all of my questions. It will take time, but I feel much more optimistic and paying off my bills, without resorting to bankruptcy. Thank you.
Reviewed July 18, 2017
Received a call from customer service to discuss a resolution on one of my creditors on my account. The representative was very focused and the phone conversation was short and effective. The follow-up email communication and resolution was timely.
Reviewed July 18, 2017
Way too pushy when you call about adding additional funds. I have told them a zillion times if I could I would. You feel bad enough about being in the program, and then you have to listen to this. I am sure many clients feel the same way I do. It is not easy to get in a program like this. For me personally I was able to make the minimum payment on my account, but I was just getting by.
Updated on 08/15/2017: National Debt is an ok company. But I do have some issues with them. They have done some of the things they said when I signed up for the program. Their customer reps are ok and knowledgeable. Most of them do take time to help you when you call in. My two biggest issues with National Debt is every time you call they try to pressure you into put more money into your escrow every month. I am sure that most clients are like me, and are struggling to make the monthly payment when the program was set up. National Debt charges 26 percent on every one of my accounts that are settled. I think that is really outrageous, especially for people that had to go to a company like National Debt in the first places. I have to say the three times I got served National Debt was excellent. They responded swiftly. The law firm they use is outstanding. They do not take any bs from the creditors.
Reviewed July 18, 2017
NDR has given keep peace of mind. The staff are very knowledgeable and helpful and put my mind at ease. They respond back to emails quickly and even had 1 of accounts settled within a month. It takes time but NDR has been the best thing I ever did.
Reviewed July 18, 2017
Everyone is courteous and professional. Thank you for being so polite. I am alerted every time there is an update or potential change and that's appreciated. Thank you for helping me with this debt problem. I can breathe easier now.
Reviewed July 18, 2017
When I speak to someone from NDR, they're courteous, and listen to what I have to say. They take care of business in a timely manner. They're very respectful if I'm upset and have a problem. They take care of the problem swiftly.
Reviewed July 18, 2017
I trust Celeste. She is dedicated to the client and to your company. Trust worthy and excellent customer service. She works hard and always goes the extra mile in my. I was so grateful I spoke to her the second time. I trust her.
Reviewed July 18, 2017
Without the assistance and guidance and cooperation with the National Debt Relief program I never would have been able to reduce my debt. If it were not for the negotiating team of the NDR, I would have spent the rest of my life simply paying off the interest rate while not reducing the principal of my debt. Thank you NDR.
Reviewed July 18, 2017
The company did a great job. I would recommend them to anyone. They kept me well informed at all times about any settlements be made in my behalf. Any questions I had they had the answers to. They lived up to their reputation.
Reviewed July 18, 2017
Brandy ** and her contact for the Welcome Call were both very thorough and clear in their explanations, friendly and warm in their conversations with me, and extremely professional throughout the entire process. Very impressed with the customer service at NDR.
Reviewed July 18, 2017
I was spiraling in debt going crazy trying figure out how to pay these bills but they gave me peace of mind, help me stop paying high interest on this credit card. My interest were as high as my payment. I paid more than the payment but interest was just too high. This company took a big Burden off my shoulders. I'm very thankful.
Update 08/01/2018: National Debt Relief has made the settlement process really easy too. They would call me if they've settled and they pick the payment out of my account so I don't have to deal with anything. So far, they have settled two accounts. There are three more things to go so we're almost halfway and now, I don’t have the fear of credit card anymore. I’ve also been trying to budget myself more.
Reviewed July 18, 2017
I had $8k in debt when I enrolled in this program; now I'm halfway cleared! It's been a tough year but nice to see my credit score rising. Just waiting to resolve the last 2 creditors and I'll have a clean slate.
Updated review: April 4, 2018
Way to go, NDR! Got another creditor resolved (hopefully). You guys are really picking up the pace lately; thanks for that! A tad over 53% of my debt has been resolved now thanks to you guys! That's a good feeling! I'll be elated (one day) when I have ZERO debt! Keep up the good work, NDR. I sincerely appreciate it.
Original Review: July 18, 2017
2.5 stars would be a more accurate rating... I joined NDR in late November of 2016 with six creditors and my first NDR withdrawal took place on 09 December 2016. Since then I have added an additional two creditors to my creditor list, but only one of them has been completely resolved. I've contributed more than the agreed upon minimum, but the 180-days has come and gone and I still have yet to make a major dent in my creditors list. I know it's my fault that I'm in this situation on the first place, but I'm just annoyed that this is taking so long to get settled. I check my portal daily and keep waiting to see more creditors on the resolved list, but it's taking longer than expected.
NDR has gotten me a nice chunk of savings from two (one still in the pending proposal stage) creditors and I look forward to seeing how well they do with the rest. In the meantime, it's just an aggravating process: The waiting. I've spoken with *three debt settlement team members in the past who were really knowledgeable about what NDR offers and I've talked to a handful who were not accurate at all with the information they passed onto me. But I'm sticking with them and one day my debt will be gone forever. Thanks a lot for your help, NDR.
Reviewed July 18, 2017
I am very happy because you really help me with a problem. Thank you guys. I appreciate it and yes I will talk about you guys with another friend. They got the same problem. Like I said I'm very happy because could help me. Thanks again!!!
Reviewed July 18, 2017
So rigid and intolerant. Still creditors are contacting me for payments and I do not see any results except paying the monthly due. Very regrettable for me to involve. Very unhappy.
Reviewed July 18, 2017
I have had a very good experience with NDR. They were exceptionally responsive to whatever questions I posed them. They always made it a point to email me and call me with whatever offers they received from my credit card companies and listened to me when I needed to clarify the offers. They made me feel comfortable in the decisions I made. I would recommend them to anyone.
Reviewed July 18, 2017
I love the program and what they are able to do and all the help they provide but they should let the debt collectors know right away that we are involved and trying to better our situation instead of waiting till we have accumulated enough in order to do so.
Reviewed July 18, 2017
We are constantly getting letters in the mail from debt collectors asking us to pay less than what we owe. Why haven't you guys taken those opportunities? We were told to ignore those letter from the beginning, but they sounds like great opportunities.
Reviewed July 18, 2017
I have had nothing but professional relation with all agent of your company. So far so GOOD! Will gladly continue to do more work with you and strongly would recommend anyone to your firm for you have excelled with all and beyond my expectation.
Reviewed July 18, 2017
Everyone I talk with so far has been very nice. Just waiting for things to get going with my program and to get my settlement from my creditors. It's only been about two months so not much has happened. But when it does I hope it goes well.
Reviewed July 18, 2017
I'm into this now but still really lost with details or what happens when I pay it in full. I have little to no communication through the process. All I know is now all these telemarketers call me. The customer service desk people are really helpful but act like they aren't able to answer questions.
Reviewed July 18, 2017
I have been really happy with National Debt’s ability to help get my debt under control and eliminate a lot of it! It has been a relief to get my debt under control and I feel like a weight has been lifted off of my shoulder and the whole process has been really easy and explained well.
Updated review: Feb. 23, 2018
Their payment plan is a little high, but for all the credit cards I have, it's reasonable. I feel relatively good as they've helped me. They've settled two of the bigger accounts which I appreciate.
Original Review: July 18, 2017
Everyone was super nice, but haven't heard about any updates on my account at all. I emailed Ryan a couple times and no answer back. I haven't been with the program long though so maybe that is why. It would be nice to hear how things are going although I think in the long run I will be satisfied, I just like to keep in the loop.
Reviewed July 18, 2017
Have only been with them less than 3 months. Would like to hear from them a little more and receipt that my was received and deposited. So far have had only 1 phone call from debtors. 1 cont to send monthly statements. So far have had no problems. Hope it remains this good. Have already told friends about it.
Reviewed July 18, 2017
I was very impressed with their concern for my situation and how courteous and professional they treated me. They have already saved me thousands of dollars and working to save me more. They were honest and up front with me the whole process and explained to me what to expect. They are easy to contact if necessary and they respond quickly to emails. Definitely recommend.
Reviewed July 18, 2017
The representative was very pleasant and informative. He really knew his stuff and was very helpful to understanding their services and process better. I have peace of mind and that's priceless. I definitely recommend speaking with National Debt Relief. Thank you!
Reviewed July 18, 2017
So far our experience has been great. Ramzy ** our certified debt specialist was awesome in helping us understand the program and provided us valuable information. When we called in to the service representatives they were very helpful and understanding.
Reviewed July 18, 2017
Very helpful. Great customer service. Answers all my questions. So glad I contacted them. Great relief knowing that I will be free of credit card debt soon. Would recommend family and family. Can call anytime with question. Very easy process to get started.
Reviewed July 18, 2017
I was happy with the overall experience. NDR walked me through everything. They were professional and yet genuinely kind and made it simple to understand. I was impressed. I'm getting out of debt now because of the system they provided. Great customer experience.
Reviewed July 18, 2017
Have too much debt and when I called them they were the most helpful group. Just when I needed it. And got my payment low enough so I can still survive. I would recommend them to anyone. They are going to make my world at peace again. I know my credit score will go down but I know I can bring that back up once I'm done too.
Reviewed July 18, 2017
The people at National Debt Relief on the phone in talking about your problems have been the utmost professional and if I could rate them a 10 instead of 5, I would... All of the employees that have helped me made me feel like they are family!!!
Reviewed July 18, 2017
Great experience so far, I was a little nervous at first but the process has been smooth, the communications are great because you get responses to questions timely and settlements come pretty quick. They provide you with step by step guidelines on how to deal with creditors so that you are not hassled as well.
Reviewed July 18, 2017
When I made the decision to consolidate my debts and started the process, the staff at National Debt Relief have been very helpful and understanding of my current financial situation. With their help, I have started on the road to financial recovery.
Reviewed July 18, 2017
Answered all questions quickly and were very friendly. They made the whole experience worth the call. As I would not like to have to use this service again, but if I did I would definitely call National Debt Relief. And I would request Steven ** again. I look forward to being debt free with National Debt Relief.
Reviewed July 18, 2017
I was leery at first but Chrystal was understanding and sympathetic regarding my financial situation. I felt comfortable sharing my information with her. She gave me the confidence that I could pull myself out of the financial hole that I am in. I am so HAPPY! I would recommend anyone that I knew was going through a financial crisis to give your company a chance!!
Reviewed July 18, 2017
My experience with them has been positive. They've done everything they said they would. I appreciate all their help. I'm looking forward to clearing up all my bad credit issues and the National Debt Relief has really started me in the right direction.
Reviewed July 18, 2017
This was an overall good experience and I look forward to sharing with others. The representatives were professional and provided excellent insight into the program. I look forward to being debt free in the near future. All documents were easy to read and sign. Job well done! THANK YOU.
Reviewed July 18, 2017
I've been with them since March 2017. I was scared at first but just like they said within 120 days I had 2 great debt relief offers from creditors and I'm looking for more. They called me and also emailed about the offers and all I had to do was click accept and it was done.
Reviewed July 18, 2017
Easy to work with and if you have any concerns they will explain the issue best way possible to help to understand and also come up with an easy and manageable time frame to pay off your bills and help you to rebuild your credit so you will be able to move into the future without having a cloud over your head.
Reviewed July 18, 2017
I had credit card issues and I've researched National Debt Relief to see what their ratings were. When I first signed up, the guy was very courteous. They told me the program will take two to four years to complete and so far, they’ve taken care of two debts. It's been a while since they've given me an update and I've sent some emails on some notices that I've got in the mail, but I haven’t heard anything from them. However, working with them has been exactly what I have expected and I'd recommend them to others.
Reviewed July 18, 2017
Last year, I had rough unexpected expenses when the hurricane came in Orlando and I realized that I was using all the money to pay debt. I'm already 73 and I want to get out of debt and go through settlement, so I can have the rest of my life in comfort. I didn’t start receiving collection letters or calls because I was on time with all my creditors but at the time that I enrolled with National Debt Relief, I didn't have any cash flow and I stopped making the payments because I used that money to pay them. But, I have not received that much calls, only about two or three and as soon as they tell them that I'm with NDR they stopped calling me.
The reps from National Debt Relief were really friendly. They answered all the questions that I have and if they don't know, they go and ask someone. When I go online, there's a lot of information sometimes. Though about three months ago, I sent a copy of a collection letter from one of the creditors enrolled in the program. They said that I was going to receive a feedback on that, but I never did and there's no information about that collection letter.
Reviewed July 17, 2017
They are very awesome. Pay attention and explain everything clearly. I love it. And I will recommended to my friends if they are have same situation like me. They are kindness and try to understand because I'm not native speaker but they have any solution to help me understood that program. I'm very appreciated.
Reviewed July 17, 2017
National Debt Relief support team was very helpful and knowledgeable in the support of explaining in full detail what would be expected to recover the current debt situation. I understand what is expected of myself in regaining a good relationship with National Debt Relief and becoming debt free.
Reviewed July 17, 2017
This was a great experience and definitely put my mind at ease regarding my situation going forward. I would recommend National Debt Relief to my friends and acquaintances going forward. Thank you again for all of your professional work and advice regarding resolving my debt.
Reviewed July 17, 2017
The staff is very informative and concerned about peoples debts. They ask questions that will help you decide if this is the path that is where you need to go. These people have your best interest at the onset. You have to be 100% committed to this process and these people leave no stones unturned.
Reviewed July 17, 2017
Very nice people to work with... explained everything. Made me feel great when I was feeling down! Glad to had made the call, they returned my call and set times to speak around my business day. Would tell friends and family to choice National Debt.
Reviewed July 17, 2017
Thought my counselor on Friday evening was absolutely wonderful!!! Her patience, professional and ability to really explain to me everything that needed to happen was awesome! She provide great insight by telling me where I was financially and where I needed to be.
Reviewed July 17, 2017
I have nothing but good things to say about National Debt Relief. From the very beginning the staff took time to answer all of my questions & even called back to talk with my husband after he got home as I wanted his input before enrolling. I am less than one year into this process & several of my debtors have already made a settlement agreement & we are in the process of getting me out of debt.
Reviewed July 17, 2017
Great customer service, guided me through the process via long distance calls and emails. Felt like a heavy anvil was taken off my shoulders and feel like I can see the light at the end of the tunnel. Better to get this resolved in a shorter time than 30 yrs.
Reviewed July 17, 2017
I was in over my head with debt, credit cards and loans. I researched debt relief and contacted NDR. I started NDR in October 2016 and have already had 4 accounts resolved! I am beyond happy! The people are very understanding and caring! I would recommend NDR to anyone!
Reviewed July 17, 2017
This service has been great! It has helped a lot with my finances so far this year. Every time I get an email from NDR about settling one of my accounts I get very little excited and it immediately improves my day. I'm really looking forward to the day when my family and I are debt free!
Reviewed July 17, 2017
Within a year they were able to resolve four of my debts at more than half off. They are very helpful at working with you and making sure you are satisfied with the settlements. I would recommend them to anyone that needs a little help getting back on top again.
Reviewed July 17, 2017
I am satisfied thus far with the progress National Debt has made with me and enrolled creditors. No hidden surprises, customer service is awesome from a phone call away or email. I am enrolled in a three year program and so far so good. They work within your budget and no pressure. I would recommend once you decide to start the program, expect to see a decline in credit score and delinquencies with your creditors but that's the only way to get back on track. I dealt directly with NDR with every correspondent I receive, I cut all communications with creditors and let NDR handle the rest. It feels great to pay one low payment a month knowing that my accounts are being settled and I can save for other things. This has been the best decision I ever made financially, I know for sure I will be more responsible moving forward with how I handle my credit once this process is completed!!! Thanks NDR.
Reviewed July 17, 2017
This program has allowed me to be able to pay down my extensive debts with a monthly payment I can afford presently. I could not have made the monthly payments on each previously and would have taken much longer and more costly.
Reviewed July 17, 2017
I was having a hard time with my credit collectors. I started looking up online for some program to help me out and National Debt Relief came up on top of the line every time. I inquired about their services and everything was perfect. They were nice and professional. They've been very helpful and able to work with me. I started off paying about $200, and right now I'm going through some hard time again and I'm paying $100, but everything looks good so far.
NDR doesn't pressure me. When I pass a payment that I'm supposed to give, they'll call a couple of weeks later and give me time to give the payment, not that freaking next day like other companies. I have another loan with this other company that NDR couldn't help me with. This company keeps on calling. I gave a payment yesterday of $150. And they even texted me today saying, "We were expecting you to give a payment. Please give us a call." They even called my boss. What kind of professionalism is that? But as for NDR, it's a great service and a great program overall. I've been with the program for about 6 months and I already got a couple of accounts solved. It was gonna be a two-year program and I'm trying to get it done sooner. I will certainly recommend NDR to my friends.
Reviewed July 17, 2017
National Debt Relief has made my life easier financially. Their people have been courteous, knowledgeable, and friendly. Some of my creditors still call me on the internet but it’s slowing down and I have an answer to them. With NDR, I’m getting what I thought I would get, and I’m happy with their work and the progress that they’re making. I would recommend them to anybody.
Reviewed July 16, 2017
I haven't had any account settled yet, but they are very professional and helpful so far. I am very scared, but I feel a tad better. My credit score has dropped drastically, but I hope it will rise once the accounts settle. I am still on pins and needles everyday but it is to be expected. I did get myself into this, but I cannot get out on my own.
Reviewed July 16, 2017
I was past due and felt like I was drowning. I called National Debt Relief just to learn what they did and couldn't be happier with my choice to join. I did extensive research and learned they are the best. I look forward to this process and coming out credit card debt free.
Reviewed July 16, 2017
George made me feel like a weight was lifted off my shoulders. Definitely made me feel there is light at the end of the tunnel and there is a way to live debt free in as little as 3.5 years instead of 15+ years!
Reviewed July 16, 2017
I wanted to get rid of my credit card bills. I called National Debt Relief in November and I’ve been working with them for eight months now. Everything has been very positive and helpful. I have 70% of my debts settled with 30% paid and things should start to pick up after this September because I'm putting out a lot right now. Also, in order to settle a $10,000 bill, National Debt Relief increased my payment at the terms of the creditor but got it settled for $2400 instead of $10,000. I'm paying two-tenths of my paycheck right now and I’m looking to get it done by Christmas.
Their reps email me every time a payment has been made so I got to check it twice a month. I can even access my statements and my current status at any time. They are always available on the website. They also sent several newsletters and tips on ways to save and to earn extra money which I like, too. With National Debt Relief, I'm getting a lot farther and faster in settling my debts and it's given me a lot of self-discipline. I feel like I'm working for the real goal and that there's a light at the end of the tunnel. Overall, it's a very positive and motivating experience and I have recommended them to friends.
Reviewed July 16, 2017
I like National Debt Relief’s price, the time that they said it would take to pay my debts and their method of doing it. They helped me to come out with a settlement with my creditors instead of me trying to pay off all my debts which would take forever and my credit will still be messed up. The cost of their service is also more affordable for me even though it's $500 a month. I'm able to upload my end documents that I get from my creditors and their reps called when they have come to a settlement to see if I will agree with it. I was assisted in a timely manner too when I called them for questions. I’ve been in their program for less than a year and out of 5 creditors, about four of them were already paid up. I feel like a weight has been lifted off my shoulders since I worked with National Debt Relief and I would recommend them to anyone.
Reviewed July 15, 2017
My husband's in the military. When he got relocated, I had to quit my job and it took me a lot to find a job so we were struggling and the only one that ever talked to me about relief help was National Debt Relief. Enrollment process was easy and he just asked me a few questions, gave me a game plan, sent it to underwriting, then he called me back, and it was for three days total. Then my first interaction with their team was great. The lady explained it very well and she said, "In my opinion, I think this is a good offer for you. I would advise you to take it, but it's up to you." The second lady that I talked to, the second time we settled one was not very friendly.
It was like telling me I have to put X amount of money in my account by the certain date, or they're not going to settle it at all. The reason we're in the program is we don't have all the funds so she really stressed me out. The way she explained it also wasn't very good, so I hung up on her and called another lady back because I didn't like the way she talked to me. But once I called and talked to the other lady, she said "I don't need all the funds now. I just need them before we can settle, so we can come up with a plan." She helped me understand the process better and they told me April of 2018 we’ll have it all settled.
They also set me up to where on the 15th of every month, they withdraw a certain amount to my account. Then the last time when they said that they had one that wanted to settle, but I needed additional funds, they told me that I could either opt to pay all of it upfront or they could take $100 each for the next three months. In that way, we could get that one settled. We didn't have a lot but with me not having a job for seven months it was hard. I'm happy with the quality of service that I received from National Debt Relief. It's the easiest way of helping me get out of debt one month at a time.
Reviewed July 15, 2017
Could not have become debt-free without the assistance of this program. Been a long hard road, but I have 2 payments left and I will be done. Thank goodness!!! Everyone has always been helpful, kind and honest. Thank you all.
Reviewed July 15, 2017
Superior customer service, outstanding set-up process. Way to go! Clyde was very patient and completely understanding. The emails guiding me were on target. The portal is very useful. I will be on target with making this a successful venture. Great job guys.
Reviewed July 15, 2017
Everyone I dealt with was clear and concise with regard to the program and the services available. I appreciated the true care and concern for my best interest in resolving my outstanding debt. To be debt free in only four year is an incredible relief and peace of mind.
Reviewed July 15, 2017
I chose National Debt Relief because they are rated number one. Deservedly so. Within a minute of submitting my application for assistance online, Greg ** was calling me. He was friendly and efficient and very reassuring. I was approved in no time at all. In less than 90 minutes I had a plan to reduce my debt by half and have it paid in three and a half years. I am so relieved!
Reviewed July 15, 2017
Very courteous and helpful. So far I'm pleased with how the process has taken place on getting signed up. Will have to see the progress on getting rid of my debt for the next 3 years now. Hopefully it won't take that long. Looking forward to being debt-free in the near future so I can get ready to retire.
Reviewed July 15, 2017
We ended up getting the tight spot and interest rates, late fees and then everything else just started going nuts. And getting with some health issues that screwed up and started backing, so we decided to look into relief help. So far everything's been great with National Debt Relief. We've got a couple of debts off the list and we're working on a few more. I gave National Debt Relief all the numbers and they were hunting them through. But, people who didn't want to give up are still calling us after, though National Debt Relief wanted us to expect that. They also had an agreement with Discover, so it was different from all the rest. But, they would call us if an agreement has been reached, and they say how much it is and then ask for confirmation if we're okay with it. Working with them has taken some of the pressure off. So the light at the end of the tunnel is not a train, but an exit light. Keep up the good work.
Reviewed July 14, 2017
These people really know how to explain things and not make you feel like a horrible person for getting yourself into financial trouble. They are clear and precise and walk you through any questions you have with ease. Thank you so much!
Reviewed July 14, 2017
Thank you for all your help. I am trying to sign in now and If I have more questions I will call you immediately. I appreciate all your guys help and consistency for helping me. Have a wonderful weekend. Thank you so much!!!
Reviewed July 14, 2017
I am very happy with my decision to use this company. The process was super easy and fast. Most of all having professional help has reduced my stress greatly. I truly feel I have done the most responsible thing I could do for myself and my family. Thank you.
Reviewed July 14, 2017
National Debt Relief agents were so helpful and patiently working with me through the debt relief program and explained to me my rights and responsibilities. Hope this program would help me through my financial hardship situation. Thank you so much Jaison and National Debt Relief team.
Reviewed July 14, 2017
Very informed and great experience so far. Marcus was great at explaining things and making me see the light at the end of the tunnel. I am looking forward to this experience. I felt like I had nowhere to turn and was explained how this can work for me and this has given me air to breathe and a faith that I can get better.
Reviewed July 14, 2017
I had a couple of credit card issues and was trying to get my credit back right so I gave National Debt Relief a call. I normally call them to add some on my account and ask some questions, and then once they get in contact with me, they let me know what transactions they have to make to help with my credit. National Debt Relief has done a wonderful job for me and they got me back on the right track. I would recommend them.
Reviewed July 14, 2017
They explained the process thoroughly and made sure I understood the process and what to expect moving forward. Everyone has been very helpful so far and I look forward to being debt free. I really like having someone to answer my questions whenever needed and they don't act like I am bothering them.
Reviewed July 14, 2017
Thus far into the process I'm happy with the way things are going and as long as everything I was told ends up being true and I don't have creditors blowing my phone up then I'll be even more pleased.
Reviewed July 14, 2017
I'm very pleased with the starting process with National Debt Relief. Kelly was thorough and made sure I understood everything and welcomed questions. I'm looking forward to the future and being debt free! Thank you for offering such a wonderful program.
Reviewed July 14, 2017
The service was fast, and very understandable. Any number of questions or concerns are addressed immediately and explained over if necessary. I will be very much so recommending this option and service to any one who finds themselves in a difficult financial situation.
Reviewed July 14, 2017
Josh helped me through the process of paying off my credit card debt in 48 months. I'm hoping to retire at age 67 but with my debt, I didn't see how. I would not be able to pay the monthly amount to pay the cards off in 4 years. The debt was overwhelming and keeping me up at night. NDR gives me a way to do it. Now it looks like retirement is possible in a few years. Thank you Josh for your patience and understanding guiding me through the process of signing up.
Reviewed July 14, 2017
Andrew was awesome! He helped us through everything and answered any questions we had. Always willing to listen and got us approved within 30 minutes! Best! Would recommend this company to anyone that needs help getting out of debt. We are so relieved that we found this great company.
Reviewed July 14, 2017
I found my experience was well. There were a couple of things that I did not know about and wish I was told about but overall it was a good experience. I would recommend this to others. I found them to be helpful and willing to answer any questions.
Reviewed July 14, 2017
Since first beginning this process the two individuals I spoke with and worked with were not only professional but customer friendly and accommodating to my needs. I am more than satisfied with the debt relief plan they have set up for me and look forward to being debt free sooner than I ever expected. I have the utmost confidence that they will be able to negotiate reasonable terms with all of my creditors. NDR is a credit to America and has been highly rated in all reviews that I researched prior to choosing this path. Their professionalism, reputable reputation and A+ BBB rating makes them the only choice for me.
Reviewed July 14, 2017
The customer service was spectacular. Very helpful every step of the way. I felt like I was truly being helped and cared for. I was anxious and the lady helped calm me down and very carefully walked me through the whole process.
Reviewed July 14, 2017
My specialist Mr. Wade ** was very polite, knowledgeable, very quick, and gave me a quick response to see if I could enroll in the program. He took over and sent me all the information and got it all taken care of over the phone plus sent all documents for me and ones that needed completed by me and sent back. Enjoyed working with him and answered all my concerns. I highly recommend National Debt Relief. Thank you for being there for me.
Reviewed July 14, 2017
I am so appreciative of the time each representative took to make sure I understood the process and the care and sincerity with which they treated me. I put off getting help due to the embarrassment of the situation I found myself in with circumstances beyond my control, but I was treated with the utmost respect. I can now see a light at the end of the tunnel.
Reviewed July 14, 2017
Everyone has been so warm and kind through the whole process. Lauren was very helpful and non-judgmental which makes all of this easier. I am looking forward to being debt free in a few short years and it helps knowing I have a team on my side.
Reviewed July 14, 2017
I was searching for different options on the internet and I liked the reviews that National Debt Relief had. They also seem like a large company that I had heard of and was a little bit familiar with. The reps were great. They were very courteous and very understanding. NDR was exactly what I was looking for. They were very upfront and sympathetic. Everything that they said I needed to do was followed through. So, it's been a good experience. They're good at communicating and they keep me up-to-date. They have been a huge stress reliever and I would recommend them to anybody else who's seeking for debt relief.
Reviewed July 14, 2017
I was in debt and not getting a raise in my job so I was getting behind in my payments. At the initial signup with National Debt Relief, the guy said I was gonna pay $340 a month and out of that was their cut, that that’s all I was gonna pay for the 30 months. I even initially asked if that’s gonna be it and if there was going to be no surprise cost after that. But I was surprised as lately, there’s been an additional 15% for their service fee. I was disappointed there. I finished this last month just recently, the first week of the month, and it’s back to $340. I question the last four months though.
NDR is getting a lot of debt stress out of my life in getting me out of debt slowly. It’s helped me and I'm glad I did it. I’ve been with them since last year and so far, it’s working. I'm gonna continue to do the best I can so I eventually get out of debt in the next two years. Other than the additional fees, everything's been fine. I hope to keep up with them and what they negotiate with the next company, so I can pay that off and eventually get to the last one and complete it so I’ll be out of debt. I got a good start, but I need to get to finish the line, too.
Reviewed July 14, 2017
A friend recommended National Debt Relief to me, and they have been helpful and efficient for the most part. They took a tremendous stress out of the equation of my family but I would only have one caveat to that statement. The largest portions of the debt were credit card settlement and it's not happening. That might not be necessarily the fault of NDR, but it would be nice if six or seven months later I'd have a clear picture on all of the debts. Other than that, NDR was pretty great.
Reviewed July 13, 2017
I've spoken with debt specialist Brandon, with NDR. Enrolled today in program. On each occasion, so very knowledgeable of his work, very professional, yet friendly and humorous. I am not a people person, yet Brandon was/is incredibly good to work with. He helped and followed through with EVERY concern and debt. NDR knows their job, follows through on every occasion. I would recommend NDR, especially Debt Specialist Brandon. Thank you for such a blessing and easy enrollment. NDR does their job. Thank you Brandon and NDR.
Reviewed July 13, 2017
Yes I would recommended a friend to the program. They really helped me in my time of need. They was real polite and very professional. They answered any and all question I had. I am so glad I decided to use them to help me so I can help my family in our time of need.
Reviewed July 13, 2017
The two people that I dealt with were an excellent representation of the brand. The program and help they were able to offer will take such a financial burden off of my shoulders. Losing my job was devastating financially and emotionally. Kudos to Menes and Tawna.
Reviewed July 13, 2017
I am very pleased to be joining into this debt relief program. Throughout the whole process all my questions were answered, what I can expect and exactly what to do was explained. No one ever made me feel embarrassed due to my debt, everyone I spoke with just wanted to do the best for me and I so appreciate them all. Thank you for helping me get my life back!
Reviewed July 13, 2017
So far, so good. Three out of six cards have been taken care of and I have zero complaints. Hopefully, this wonderful trend will continue and I can be debt free at the end thanks to National Debt Relief. The people are friendly and great to work with. Keep up the great work!
Reviewed July 13, 2017
Two years ago my fiance and I bought our first house. Within a couple of months my fiance lost his job then a year later I lost mine. In order to keep paying our bills on time I managed to rack up quite a substantial credit card debt. I was feeling so overwhelmed and felt like I was drowning. That's when I decided to call National Debt Relief. They made the process so easy and were so thorough and answered each and every question I had and trust me I had a lot. Very happy I made the decision to call and looking towards a future of being debt free.
Reviewed July 13, 2017
We have a high amount of credit card debt. I checked around and found this company to be the best for our situation. I received a call back from an extremely experienced and nice employee. She immediately put me at ease and we are so glad we have signed.
Reviewed July 13, 2017
Everyone is very professional and informative. Gave me great peace of mind. Glad I decided to do business with them. It has taken a load off my mind on how I was going to pay my bills since my husband is without a job right now.
Reviewed July 13, 2017
I was doing an internet search of companies to help me with my debt problem and National Debt Relief had the best rating from consumers who have used them. Anytime I’ve had to call them or they’ve called me concerning my account or what’s going on with them, everybody’s always been pretty thorough about what they’ve had to explain to me. Or if I’ve had questions, they would explain them. I feel pretty good about the program. They haven’t contacted all of my creditors yet, but for the ones that they have, they have settled the amount of debt I owe significantly. So far they’ve been a great company to work with and they’ve done what they promised.
Reviewed July 13, 2017
Just signed up for this program. Have spoken to a few friendly and helpful agents. So glad that I was able to get over the anxiety to call. A weight has been lifted off our shoulders to get out of debt, at a fraction of the debt and within 45 months.
Reviewed July 13, 2017
When I made the decision to go through NDR I was very nervous, but Alex ** was wonderful during the entire process. He was very informative and made the entire process easy and stress free, and didn't have any problem answering all of my questions. He even went above and beyond to get my payment where I needed it to be.
Reviewed July 13, 2017
I have been completely satisfied with the timeliness and professionalism with all of the employees. I just approved my first settlement and was very happy they were able to negotiate repayment of only a third of what I owed. Looking forward to the other negotiations to come.
Reviewed July 13, 2017
I thank National Debt Relief for helping me organize my finances to help benefit my future. Customer Service Reps were kind and knowledgeable and the process was quick. I am thankful for the positive interactions with the company and would recommend to friends.
Reviewed July 13, 2017
The reps I had contact with were informative, patient and understanding of my needs. They did not judge me and that was a plus in my opinion. I would recommend this company to any of my friends that are struggling with debt problems because they truly seem to care.
Reviewed July 13, 2017
I only called to find out about this program, next thing I know, thanks to the friendly and knowledgeable info I got from Rep Joel ** I am now on my way to financial success. I was a caregiver to my Dad and Mom for five years and almost drained my savings and amounting CC's. Thank you very much, Joel.
Reviewed July 13, 2017
I haven't been a very good client, but really just allow them to take the payments from my bank account every month like clockwork. They are living up to everything they said they would. In the 13 months I've been enrolled one of my two credit cards has been settled much earlier than I expected and I'm well on my way to getting the second card settled, perhaps before they estimated when I enrolled. I hope it's the end of my irresponsible credit card use.
Reviewed July 13, 2017
Our financial situation had become so dire that we needed to do something. My wife and I had discussed bankruptcy but wanted that to be the last resort. After discussing our situation with NDR, we are well on our way to be free of all our debt in next four years. We were able to get positive cash flow back into our financial lives. Thanks, NDR!
Reviewed July 13, 2017
Response time by the company to my initial inquiry was prompt. My agent was courteous and helpful and very clear about everything. She was very patient with our sometimes slow email service. Based on my experience with contract preparation and agreement I would recommend the company highly.
Reviewed July 13, 2017
I had no problem enrolling in the program. The person assigned to help me did a great job of explaining the program and answered any questions I had. I am excited about allowing National Debt Relief to help me get out of debt in a timely manner.
Reviewed July 13, 2017
So far everything has been going smoothly. The people I have talk to on the phone so far have been very helpful with my debt relief. They explained everything in detail were I understood each process. Hopefully I will be out of debt in the time period that they have projected. But understand it might be longer. Again thank you again for all the help and becoming debt free.
Reviewed July 13, 2017
Did not know what to expect, but then again I did not expect to be overwhelmed with high debt. The process was easy and simple to go through with Jaison to help guide me through the process. I heard great reviews and I wanted to give them a chance to help bring down my debt; so my family doesn't have to suffer with the high cost expense of living in Hawaii. Thank You Jaison and National Debt Relief for helping me move in the right financial direction. =)
Reviewed July 13, 2017
Everything was handled thorough and explained very well to us through each step of the process. We are excited to start the process of debt relief and on our way to being independent of owing credit cards companies more interest than we can deal with.
Reviewed July 13, 2017
I just recently started but already they have helped with an account. I like that they are understanding and are able to help you when you need the help whether it's financial or questions you need answered. Everyone is so nice and efficient. Glad I chose to use National Debt Relief to help me get out of debt. Thank you!
Reviewed July 13, 2017
Very good customer service. They was very thorough on their information and very responsive. I would recommend them to anyone. Great job you guys do. I will be glad to have this stress behind me. You all do a wonderful job. Keep up the great work. You are wonderful. Thanks again.
Reviewed July 13, 2017
My salary became compromised. I was earning less than half than what I was normally making and I had to use the credit card to pay regular debts every month. My credit card was becoming impossible to pay and it's not very good to have a credit debt with the line of work that I have. So, I was looking for an alternative to filing a bankruptcy and National Debt Relief provided me with that.
Working with National Debt Relief has given me peace of mind and improved the quality of my life. Because before creditors were calling me every single day at all hours. And I did not want to identify myself until I knew who was on the other line. It was bad and it made me feel uncomfortable. But the team of National Debt Relief has all been extremely professional and very helpful. They have dealt with me with patience and explained many questions and they have been able to answer all of them without a problem. It has been a productive and smooth transaction with them and I'm satisfied with their service. If someone is in need of help, National Debt Relief can guide them to get rid of credit card debt.
Reviewed July 12, 2017
Salvatore was very helpful and NOT pushy at all which made it comfortable to handle. Everything was spelled out and he answered my questions easily in a way for me to understand. I love that there is no cancellation penalties and everything was broken down in details.
Reviewed July 12, 2017
Very helpful friendly and understanding. Parker and Jaeson rock! Answered all questions and explained perfectly!! I would recommend this program to all my friends as it was recommended to me by my family member. Thank you for helping to turn my debt around!
Reviewed July 12, 2017
Smooth process from beginning to end. Within 24 hours, I have an account and a plan to tackle my debt. National Debt Relief has been very friendly and helpful through each step. I would recommend this to anyone who needs financial assistance.
Reviewed July 12, 2017
Before contacting National Debt Relief I was in a downward cycle of credit card debt, I have been throwing money at the problem with little success. The agents were helpful by finally providing a constructive way of fixing my financial problems. They took the time to explain everything and answer all questions. I'm only sorry I didn't call sooner.
Reviewed July 12, 2017
Very easy to talk with about all my concerns and readily explained any questions. They repeatedly confirmed my understanding in all aspects of the program. I'm excited to have them help me in the process of becoming debt free. All around a pleasant experience.
Reviewed July 12, 2017
Very nice in helping with any questions you have. Very willing to help in any way they can and discussing whatever problems you have. They don't judge you on the amount of debt you have. They're just willing to help you in any way they can.
Reviewed July 12, 2017
Thank you so much James for all your assistance. You were patient in answering all my questions and helping me to better understand the program. You are very professional in your customer service. The customer service is excellent with this program. Everything was completed quickly and I feel relief in getting on board with the program.
Reviewed July 12, 2017
Very understanding. They explained everything till you understood. They laid it all out for you. They keep repeating until you understand it and are very helpful. Make you feel comfortable in asking for help. Admitting you need help.
Updated review: Sept. 27, 2017
I had an occasion to speak with a customer service representative re: the resolution of a debt and the possible resolution of another. She explained the proposal, it's effect on me and what was expected of me. Any questions I had she answered, I came away from that contact with the assurance that I would be debt free in the foreseeable future. Hopefully all my accounts will be handled in a like manner.
Original Review: July 12, 2017
I contacted National Debt Relief, after receipt of a letter from them that was initiated after my sister gave them my name and numbers. They were professional and courteous and the initial call went well. They took my demographics and got back to me promptly with a proposal, so far, so good. I have no complaints and hope our association going forward goes as well.
Reviewed July 12, 2017
I would definitely recommend a friend to this service. The person I spoke to was very thorough. Very well spoken. Knew exactly what they were doing. I am very thankful for your services and how amazing your customer service is. Coming from someone in customer service it is a pleasure to have people so nice elsewhere. Thank you very much for your service.
Reviewed July 12, 2017
My overall experience with everyone has been excellent. They took the time to explain everything, making sure you understood. Very knowledgeable and professional. If you ask a question they give you the answer right away. They don't have to look it or ask someone else.
Reviewed July 12, 2017
The representative I spoke with was very helpful… however, I couldn't get anyone to answer my main question about rebuilding my credit score. It really bothered me that my credit score, which is very good (I just have too much debt), would tank. After talking with another person, and getting too many pat answers, (you know, the "that's a very good question," response) but no definitive answers, and after a very unsettled night's sleep and feeling very queasy, I sent the cancellation request in the very next day after signing up. I received no phone calls regarding my cancellation, just an email saying they received it. Very interesting experience… Since I got myself into this debt, I will find a way out of it. Just could not go through with the program.
Reviewed July 12, 2017
I just joined NDR. So far all the agents that I have talked to are nice and professional. They cover everything you need to know thoroughly, basically leaving me with no questions to ask. They make you feel comfortable with the program before you make any quick decisions. Excited to see what else they can do for me.
Reviewed July 12, 2017
I have only talked with people on the phone. They seem very knowledgeable and courteous. They explained fully what I needed to do and what was expected of them and myself. They explained about possible lawsuits and I would be represented by National Debt Relief.
Reviewed July 12, 2017
So far it has been real easy and they explain everything to me, no hidden fees and very good on communication through the process. I hope since I just started the rest of the process is just as easy and I can get my credit back in shape.
Reviewed July 12, 2017
The concept and responsibilities, both of NDR and myself were easily explained. The process was totally friendly and professionally done, and conveyed to me a sense of confidence that gave me great mental relief. Everything that was explained was reinforced via a follow up telephone call and I was supplied with hard copy of everything. I was especially pleased with the "script" provided in cases of contact from those with whom NDR would be in contact on my behalf.
Reviewed July 12, 2017
I was very pleased with the process from beginning to end. The representative was very clear and informative and answered all questions to the best of his ability. I like that I can split the payment to coincide with my pay periods.
Reviewed July 12, 2017
I just signed up with services with Eddie ** 7 11. Everything went very well. Eddie was very good. The guy at the legal "welcoming call" talked too fast but other than that I am very happy. I didn't have to stay on hold and there was no judgment. Very happy about that.
Reviewed July 12, 2017
Service was fast and friendly. I knew I qualified for loan consolidation in a short time frame, and all details were explained thoroughly. Both people I talked to were polite and very helpful. Thank you for all your help, I really appreciate it!
Reviewed July 12, 2017
I feel like a huge mountain has been moved. I would recommend this to anyone! Financial freedom is a goal that I am striving toward. It is important for me to lead by example because I must be able to practice what I preach! I will no longer be a borrower but a lender!!
Reviewed July 12, 2017
What a great service this company offers. We will see what happens over the next 4 years as they help me consolidate my payments into one easy payment, twice a month and hopefully save me money along the way. I just started the process and so far the intro/welcome call process has been a breeze. It's seamless and at this point in time, I am a happy client.
Reviewed July 12, 2017
Representatives were extremely knowledgeable and helpful. Made me feel as I have some light at the end of the tunnel. Would recommend to friends. Rep walked me through each step of the process, explaining what to expect from the program. Thanks for helping me.
Reviewed July 12, 2017
The gentleman truly listened to my concerns without judging me. He answered all of my questions without rushing me and explained the process twice which was a nice clarification. I was impressed with the quick reply, easy paperwork, and email copies. I finally have a smile on my face when I think about money issues!
Reviewed July 12, 2017
I just enrolled in the National Debt Relief program today. I have many months ahead of me. I will write more reviews in the months to come. So far, the process has been smooth. The thing I really like about the process is that I dealt with the same customer service rep for the majority of the enrollment process. Micah was a great rep -- patient, very informative, and I can contact him specifically anytime throughout my time in the program. I really like that I don't have to deal with a different person every time I have a question. He did explain that when the negotiators have a settlement, they will be the ones to contact me, but otherwise I have his direct extension and e-mail. I am really looking forward to not drowning in guilt ridden debt. I am nervous about the whole process, but they made me feel very confident about all of it.
Reviewed July 12, 2017
She was extremely helpful and explained everything so that we really didn't have too many questions. She was extremely nice. And yes I would recommend y'all to a friend. The signing of paperwork was easy. Thank you so much for giving us a peace of mind.
Reviewed July 12, 2017
I can't thank these guys enough for providing such excellent service. For months I felt like I was stuck making payments on my debt and not getting anywhere. A good friend recommended that I give NDR a call for help and from A-Z they have explained everything in great detail to help me eliminate my debt. I'm so happy to be on a path of relief.
Reviewed July 12, 2017
I had a bunch of credit cards that were in the collections, and I'm glad that I decided to go with National Debt Relief because they saved me a lot of money and it's very easy. Their rep gave me the breakdown of how everything works and how much money they could potentially save me. Then all I have to do at this point is to give them the okay to settle an account. A large weight has been off my shoulders because that debt was looming over my head for a while, and now my credit score's already improving. And eventually, I know that debt will be paid off. They're a great company and I'm very pleased with the way they handled everything. So, I'll definitely recommend anytime I have the chance.
Reviewed July 12, 2017
I got laid off from my job for a year. Bills piled up and I was trying to get out without filing bankruptcy. So I researched online about debt relief and the reviews on National Debt Relief helped me decide to go to them. The people at NDR have all been nice. They were really helpful to get me started then they explained everything along the way. I just began with them so I'm still in the settlement program but they were able to stop the debt collectors from calling.
Reviewed July 11, 2017
I had been thinking about filing for bankruptcy because my debt had gotten too high to manage. I saw an ad in several places until I decided to call. I received very knowledgeable information from Brian **. He explained the program and took my information. I later received a second call from Brian telling me that I had been accepted. A big sense of relief washed over me. I haven't started the program yet but I expect I will succeed.
Reviewed July 11, 2017
Very nice. Very helpful. Very patient. Answered all my questions in depth. Explained the whole process front to back so I won't get any surprises down the road. They spoke good English, which sad to say, is a plus in my book especially dealing with financial matters over the phone.
Reviewed July 11, 2017
The representative I dealt with was very kind and straight forward. He answered exactly the questions I had and was not a "sales person" in anyway shape or form. I would highly recommend National Debt Relief to anyone in need. I had no idea it would be so easy.
Reviewed July 11, 2017
I had sudden difficulties making ends meet due to debt. So I made a decision to look into relief help. The team at National Debt Relief was very prompt. They always notify me whenever they're going to help me out or one of my lenders have settled. Right now, I've settled three accounts. Working with National Debt Relief impacted my life in a positive way. It alleviated a lot of stress. I don't have to worry about not being able to provide groceries for my family, or not being able to put gas in the vehicle. They were able to consolidate everything and handle the harassment. And they've always been very reachable and understanding. If had an issue and I couldn't make a payment, they would notify me the procedure of what to do.
Reviewed July 11, 2017
Everyone I spoke with was very nice and helpful, they made me feel good about taking a stand to get out of debt instead of making me feel ashamed for how bad it became. I already feel a huge relief after just a couple phone calls.
Reviewed July 11, 2017
Everything was explained well during entry to the program and followup welcome call. Although I am still nervous about the immediate effect on my credit score as I am needing to move, I am trusting that this is the best road to getting me back to financial stability.
Reviewed July 11, 2017
Very good and prompt customer service. I received a call shortly after completing the online quote and was quickly and efficiently guided through the process. I was approved right away. I received helpful information via email. I would recommend to a friend.
Reviewed July 11, 2017
National Debt Relief had been nothing but stellar with my needs in helping me get out of debt. I recommend NDR to anyone with problems, don't do bankruptcy cause that will be with you for over 7 years. The customer service reps are really knowledgeable.
Reviewed July 11, 2017
Info could be simplified. Hard to read long pages of stuff not fully clear. Toya spoke so fast, I couldn't keep up. I had to keep interrupting to clarify what she was saying. But this program does rank high for providing good service, so that's a plus. The staff are knowledgeable.
Reviewed July 11, 2017
Excellent service. Representative was very professional and respectful. Takes time to explain all the details. Yes I would definitely recommend to my friends. Very good program to help people in difficult situations. Very well advertise on the radio the bro Gary show.
Reviewed July 11, 2017
The whole team has been outstanding throughout the enrollment process and thereafter. I have finally stopped worrying about credit and can look to a brighter future. I wish I had known about NDR earlier, as the steps just taken would have been completed over a year ago.
Reviewed July 11, 2017
What a weight lifted off of me. The people that I dealt with were very helpful and explained everything at each step of the way. They seemed to care about your problem and sincerely wanted to help in all ways possible.
Reviewed July 11, 2017
Great information and delivered to me in a way that I could understand. Counselor was very nice and patient. He explained all steps. Answered any questions I had. I am sorry that I didn't make contact earlier, but I kept putting it off thinking I could catch up on my own.
Reviewed July 11, 2017
Great people are at your center and information from all persons. I first counselor made me feel great and she explain the program and how it works and what will happen to my credit at first then I would recover later.
Reviewed July 11, 2017
Professional staff! They took the time to thoroughly explain the program. Program seems to be flexibile in terms of ending it anytime. I am not one for words but on the outset the program appears to be well thought out. I think I will benefit a great deal.
Reviewed July 11, 2017
The whole getting started was quick and painless. I was given much-needed information and my questions were answered in a timely manner. I feel like the entire process has been great and a huge weight has been lifted off my shoulders in regards to getting my life back on track.
Reviewed July 11, 2017
Very helpful. Right to the point. Great customer service experience and they do all the work for you and truly a life saver and game changer. I needed the help and this company is well respected and they know how to make you feel comfortable and cover everything needed.
Reviewed July 11, 2017
When discussing my situation with NDR representatives he and she was not judging me but was understanding to my situation. I will recommend NDR to everyone. They walk me through the program and discuss my options with me and help me make the best decision for my situation. Thanks NDR.
Reviewed July 11, 2017
Thank you for explaining the program. I hope this program will be of assistance to us. I have not experience these issues before. I will inform others about the program if it works for us. I understand this is a process. I am not sure of the entire back end, but, I know it will help me later.
Reviewed July 11, 2017
Nobody decides to seek debt relief on a good day. By the time we contacted NDR we were stressed out and defeated. But you have an amazing consultant in Randolph ** -- he expertly walked us through a complicated process with patience, compassion and humor. We are already feeling better, and are so grateful for his help!
Reviewed July 11, 2017
I just enrolled today and I have a feeling of relief and excitement that I am on my way to financial freedom. This is an easy way to get out of debt without any complications. The staff is very friendly, courteous and guide through every step of the process with ease and ability to understand how this debt relief program will make your life a lot better.
Reviewed July 11, 2017
Brandon from the Welcome Team was very nice and friendly and went over everything that I needed to know in a way I understood without using legal terminology or other words that I do not know the meaning to. Even if I did not have questions, he answered possible future questions that might have arose.
Reviewed July 11, 2017
I filled out an inquiry form online Thursday evening and was approved and set up for an account by Friday afternoon. My representative Nelson ** was extremely kind and helpful and made me feel much more confident about being able to get rid of my debt. I feel very well informed and hopeful of this process and am very grateful that this resource was available for me to use. I was really embarrassed of my credit card debt and wasn't sure where to ask for help or who. National Debt Relief quickly made me feel much at ease and made my goal of being debt free much more approachable.
Reviewed July 11, 2017
The representative who assist me was very professional, knowledgeable and patient the entire process. He answered all the questions and was very detailed and thorough. The welcome call was a great experience as well. All questions were answered and information involving security and legality was explained in detail.
Reviewed July 11, 2017
Working with Eric has been great. He is very detailed and answers questions quickly. All communications with the company have been quick and easy. Can’t wait for my debts to be paid so I can move on with my life.
Reviewed July 11, 2017
I called National Debt Relief and they answered my questions promptly and clearly. I like their system. I told them about my problem, gave them my information, they reviewed my case and they proposed something to me. It was simple and easy. I had to print something online and then sent it back and that’s the only paperwork that I had to do. Everything else has been on the phone and online. They called me once every other month and they give me an update on how my situation is going. They encourage me to keep myself in the same direction that I’m going right now and that brings comfort. Sometimes I just forget that I have a contract with them because they are always on top of everything.
I’m happy that I can look online and see where I’m at and that the phone calls stopped. People don’t harass me anymore. Also, every time that I feel like someone else is trying to get me, I just direct it to National Debt Relief and they take care of everything. I like to feel that I have someone on my side that’s representing and helping me legally. I’m ignorant in a lot of the topics on banks and all these companies, and it makes me feel small. Having someone at National Debt Relief on my side makes me feel I’m not alone.
Reviewed July 10, 2017
Great customer service! I will recommend this program to anybody. People are very friendly and make feel comfortable thru this process and answer promptly all my questions and help me out to complete the forms step by step. I truly appreciate their patience with me.
Reviewed July 10, 2017
I deeply appreciate the way the representative was handling my call and how much he went out of his way to finish and handle the contract himself. I can only say that I really can't say enough that this situation will soon be cleared up, and will be behind me. Thank you again.
Reviewed July 10, 2017
Good rep, knows the business inside and out. Answer all question asked, very knowledgeable and easy to talk with. Did not apply any pressure or force; happy to make this decision and willing to see the end result of this service. Hope I can recommend.
Reviewed July 10, 2017
Everyone was so helpful and explained everything in detail. Made sure everything was perfect before I signed anything. Made time for me and never made me feel second. Always first! Gave me enough information for me to read to make sure I was doing the right thing!!!
Reviewed July 10, 2017
The people at this company were fantastic with answering all my questions before being enrolled into the program. I was successfully enrolled and LaShonda was a great person to deal with. Very happy to be on my way to becoming debt free in a few years.
Reviewed July 10, 2017
I was not sure at first and was not fully convinced, but I can tell you that the first initial process was excellent, excellent customer service, excellent clear understanding of their program, and an excellent experience. I strongly would recommend to all.
Media


