National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 18, 2017
Not only has National Debt Relief performed above and beyond my expectations in negotiating with my creditors, but the guidance and successful resolution of a legal issue associated with one of my creditors was outstanding. This company delivers. The best decision I could have made.
Reviewed July 18, 2017
I was in a very bad place when I called them. I am glad to say that things have gotten so much better. Very professional and kind staff. I do not regret contacting them and look forward to the day that I will be completely debt free! I really appreciate the ability to approve settlements by text or email, so I don't have to spend a bunch of time on the phone. Really awesome.
Reviewed July 18, 2017
National Debt Relief have been GREAT!! They helped me get the lowest monthly rate to become debt free sooner than later!! They have taken a huge load off my shoulders!! My stress over the debt is so manageable now, thank you NDR!!
Reviewed July 18, 2017
The reason I'm not totally satisfied is that when I check my account online I can't ever see what's been paid off, how much is remaining on a bill or how long I have left to keep paying. Other than the fact I don't really know what's going on, it's fine.
Reviewed July 18, 2017
So far, so good. It has been a good experience but I think you need to call the client once in a while just to let them know what is the status and how are things going. I don't get phone calls, so I have to call myself just to find out how is things going for me.
Reviewed July 18, 2017
I am very grateful to be able to finally consolidate my private loans when for so long, there seemed to be no help in sight. I wasn't getting anywhere with my former lenders, and it was a truly difficult time. Thank you so much for the incredible help I received, especially Anika **.
Reviewed July 18, 2017
I thank from the bottom of my heart National Debt Relief. I was at a point in my life that I didn't know what to do about my debt without filing for bankruptcy. The team is always so professional and helpful even when certain circumstances came up. Thank you. Thank you. Thank you!!
Reviewed July 18, 2017
Customer service was pleasantly helpful. Never had issues in completely understanding what was happening with my account. I highly recommend using them if you have trouble paying your bills. Have never had such a great experience with dealing with any company before. If all companies had such good customer service, what a wonderful world this would be. Everyone could speak excellent English which was an unusual experience. They paid my bills after reaching an agreement with every company which I always had to agree with the amount.
Reviewed July 18, 2017
Well I didn't recently enroll. I enrolled about 2 years ago now and haven't heard from anyone in quite some time now. I'm hoping to have all debt eliminated soon within the next year. It would be nice to get updates on what's been paid and what hasn't. Would also be nice to know what's been paid so far and what's still owed.
Reviewed July 18, 2017
Your company has been very helpful from day one. Being very patient and answering all my questions before I agreed to even start program. Now that I am in they are on top of any questions, and concerns. Very helpful and you get to be sent free in no time!
Reviewed July 18, 2017
Initial contact was pleasant and very informative. The process was easy and they work out a plan to fit your budget relieving the related stress immediately. I finally see the light at the end of the tunnel. This helped me take back control of my life and teaches me what creditors don't want you to know, and how to stay on track eliminating unnecessary debt that is so easy to fall into.
Reviewed July 18, 2017
I'm happy to be paying off my debt, but I really feel the fees charged by NDR are very high. Also, I've told them repeatedly that I cannot always answer the phone during certain hours, so do not call... and yet they put me on an automated dialer to be called during those hours with nothing important to tell me except to call if I want an update. It went on for a few weeks! Also, they always seem to want more money from me even though I have told them I do not have any more to give. I feel like my experience has been about average, but I'm still a little jaded about the system they use. I'm neither impressed nor disgusted by the company.
Reviewed July 18, 2017
So far so good. National Debt Relief is the right one for everyone who wanna get out of debt. They are here to help you and very reliable and dependable so to me this is it! So don't wait. Give them a call and they will response right away and give the right response.
Reviewed July 18, 2017
You never want to have to go to a business like National Debt Relief, but the people here are professional and great at what they do. The booklet they gave me was easy to understand and very helpful with how to deal with creditors. Whenever I had a question they were patient with me and very helpful. Responses to my emails were within 24 to 48 hours. The fees are low which is very helpful for someone like me who now has a tight budget. They were able to get two creditors dealt with within 6 months or so. When I had difficulty paying my payment they were able to help me out.
Reviewed July 18, 2017
I got myself into trouble with credit cards after college and needed help paying them off. I read great reviews about NDR and can’t think of anything bad to say. They are working now with my last creditor and then I can start rebuilding my credit. I have learned to live within my means and still have fun.
Reviewed July 18, 2017
I'm impressed with the National Debt Relief rep. She helped me reschedule my payment and understand my situation and answered all my questions. I'm glad to have National Debt Relief. It made my life easier. Yes I would highly recommend Nat'l Debt Relief.
Reviewed July 18, 2017
I was about to file for bankruptcy and I tried National Debt Relief and it has worked out great so far. I had my monthly payments dropped down about 300 dollars a month and it couldn’t have came at a better time since my overtime was cut and I was making 200 dollars less a month.
Reviewed July 18, 2017
It's been a good experience. Good doing business with you. Thanks for helping me. I was really needing help with my financial troubles. I would recommend you to anyone. Thanks for letting me skip some payments. Have a very good day.
Reviewed July 18, 2017
I was able to pay my debt off in under 3 years. The customer service always exceeded expectations, and with having a set auto withdrawal date left me with very little to do. If I ever have to do this again I will go with National Debt Relief.
Reviewed July 18, 2017
NDR is doing a fabulous job with managing my debt. I have only been with them a couple months but they have already negotiated a settlement with one creditor. I have no doubt they will do the same with the others. I was with an outfit last year that didn't do squat for me except take my money each month. NDR is not like that. Very responsive, awesome, and they GET TO WORK immediately.
Reviewed July 18, 2017
I'm so thankful and blessed for National Debt Relief for helping me with my debt that I had now. I feel like I can sleep now, like I'm free and can fly peacefully with no worries. I really appreciate it! Thank you!
Reviewed July 18, 2017
I have been enrolled in the program for 8 months with only one of my debts being resolved. My other debtors are calling my family harassing them looking for me. I've changed my information to the recommended from NDR but they still call.
Reviewed July 18, 2017
Both people I spoke to were very friendly and helpful and took as much time as necessary to explain things to me. We are very relieved at being able to become debt free in a few years and on the right track to financial freedom as well as better knowledge on how to manage our money.
Reviewed July 18, 2017
I sometimes will contact National Debt Relief to ask how to add money to my account? When will it register? I was somewhat disappointed when I called to have one of my accounts paid in full. The representative told me monies that is deposited into the account is distributed between account that have accepted a payoff amount. I didn't, at first, like that way of doing business but after a while I understood why National Debt distributes funds in that manner. I am, at this time, satisfied with your service.
Updated review: April 6, 2018
My husband was retiring, I'm in school and we just had a little one. With my husband's military retirement, his original paycheck has been cut in half and he would also not be getting a housing loan. I looked online and at reviews and I called National Debt Relief. I listened to what they had to say and thought it over. I then called them back and started doing the paperwork to get in. To determine my monthly payment, they went off of the bills I have to pay and the bills I could not give them to pay, such as childcare, gas and that type of stuff since they're in my name and not my husband's. They estimated how long it'd take to do it then they came up with a figure that was about one-third less than what I was paying, which gave me a little bit of breathing room.
I'm paying them close to $500 a month and they're paying off all my credit cards as well as all my creditors. They've already paid off three of my biggest creditors and they're paying off another one right now. However, at the very beginning when I just started paying them and they didn't have enough money to settle anything, I felt like everything was in the dark. I was like, "Is it actually going through?" After I said that they weren't keeping me up-to-date, they started calling me and talking to me more often. NDR has taken a lot of stress off. I'm comfortable with the cost of their service and I've enjoyed how they've worked with me. I've also put a little money away in savings.
Original Review: July 18, 2017
I wish there was more communication to let me know what the companies said about you working with my accounts. So I don't feel like I'm stranded without knowing for sure what is going on with my account holders.
Reviewed July 18, 2017
I enrolled with National Debt Relief a couple of years ago and they have been extremely helpful and supportive in helping me pay off my credit card debts, whilst freezing interest and reducing the overall amount by a significant %. They are always available if I have any questions, and negotiate with my creditors on my behalf so I do not need to worry. I would absolutely recommend them to anyone burdened with credit card debt that they cannot manage.
Reviewed July 18, 2017
EVERYONE at this company is incredibly, kind, patient and thorough as they work through my painful and serious financial struggles. I couldn't have imagined the relief they have brought. They treat me with constant respect, allowing me to feel free to express any of my stress, concerns or questions fully, offering wonderful answers... even filling in gaps with information I didn't know I needed. In every way, they have demonstrated perfect integrity, and I would recommend them and their work to everyone???
Reviewed July 18, 2017
My experience with NDR has been outstanding. Staff support and prompt response to issues concerning my debt and with creditors has always been positive and productive. NDR has been one of the better choices I've made in my life as they continue to help me become debt free. Kudos NDR.
Reviewed July 18, 2017
Since we began with National Debt Relief, every person has been wonderful to us! All were encouraging, and explained the process well, and never made us feel low. Our debts are more than halfway paid off, and we are on track. The website is easy to use and lets you know your exact situation. When I email customer service, they are prompt, courteous, and have always resolved every issue. Thank you NDR!
Reviewed July 18, 2017
You have done an excellent job of making my life better, the only problem I have is it's a financial strain on me because of my medical needs now! I wish you folks the best in all you do for others in the same situation I am going through. God Bless and thank you! I would recommend you to my friends!
Reviewed July 18, 2017
Overall at the start the process was great. I was assured everything was going to work out and not have too much worry. I'm very type A and I like updates and follow ups. Their lack of follow up is what is bad about this company. Maybe I shouldn't expect the person who's handling my affairs to call me once a month but I do. All they ever tell me is to get on the portal and I can look at what's going on, I guess I like a human connection.
Reviewed July 18, 2017
I am satisfied overall with National Debt Relief and how they are handling my account. I am pleased with the settlements and ease of making it all happen. They work with you well and have made the process easy and satisfying the entire way through.
Reviewed July 18, 2017
Everyone has been great to work with! From the beginning, staff was so empathetic, helpful, and professional. The first few months were a little uncertain because we did not hear anything about any movement on our debt, but they had been negotiating behind the scenes. At month four, two debts were settled one week apart! It felt so good to see movement forward!
Reviewed July 18, 2017
I got an email saying I was currently enrolled. I am not currently enrolled. I should be currently finishing up my program. It's been great except when I was sued and then to court by a creditor. Nobody warned me that could happen.
Reviewed July 18, 2017
The staff is very friendly and helpful. In a bad situation they make you feel like everything is ok. Fast results and knowledge people. Great company. They get results. I was facing an embarrassing law suit. They did not let it go that far. Would recommend anyone struggling to call National Debt Relief. Thank you.
Reviewed July 18, 2017
I have had only a few questions asked but have gotten my answers. I only hope this is the right choice for me. I still have limited income after my monthly payment to you. If the amount could be reduced or time extended it would be great. If only for a while.
Reviewed July 18, 2017
I've been happy with this company. My only complaint is the turnaround time for customer service to return emailed request for assistance. Their fees are average and my accounts are being paid off sooner than I expected. I would recommend them.
Reviewed July 18, 2017
It has been a wonderful experience. I am almost out of debt! A lesson well learned. I was in so over my head, now I'm only a few months from being finished with my program. Thank you so much for everything you've been able to do.
Reviewed July 18, 2017
I have nothing but good thing to say about National Debt Relief. They reply quickly. Super fast at resolving credit card debt. Saving me thousands and thousands of dollars!!! I would do it all over again. I hope I am never in this situation again though!
Reviewed July 18, 2017
Pro: Like how they can deal with the credit card company for me coz I don't have time and lack of info to deal with them. Con: I understand they have to wait until they do something but when that happens it seems to take forever to settle the debt.
Reviewed July 18, 2017
Waiting to send creditors $$ when I was making my payments on time and was not behind and now the phone calls and mail is outrageous. I only enrolled to lower my interest. I have called and asked for you to contact the creditors and explain what's going on and only to have more calls. Also the 1 card I didn't send you because I use it for business lowered my credit because of now being late with the other people. Thanks.
Reviewed July 18, 2017
The only issue I have is that I have to call National Debt Relief for status updates. I know I get an email once a month, but it doesn't show status of accounts not paid off. It would be nice to have NDR call while negotiations are being worked on. All customer service reps are pleasant & helpful.
Reviewed July 18, 2017
When trying to make a settlement with personal finance and they told them they do not do settlements National Debt Relief did not get with me and let me know this. Other than this I would highly recommend National Debt Relief.
Reviewed July 18, 2017
Could use more communication on status of negotiations with creditors. Fees are very high making resolving debt Difficult and lengthy. First debt settled quickly but months have gone by on the second debt resolution with no word or contact. Second debt was almost the same amount of money but has so far taken more than triple the amount of time to resolve due to the high fees charged for services by NDR.
Reviewed July 18, 2017
Terrible thus far! You ruined accounts that were never to be placed with you. Now I get letters from them wanting attorney info claiming YOU guys said you had one; yet, you apparently just left that open ended. This experience is awful.
Reviewed July 18, 2017
I have been having a great experience with National Debt Relief. They are very attentive and have quickly negotiated with 2 of my 3 creditors to lower the overall amount owed and to pay them off in a timely manner. I am very satisfied with their service and would be happy to recommend them to friends and family in their time of financial crisis.
Reviewed July 18, 2017
My experience was very good, I had someone that explained what would happy and received enough information needed to know what to tell my creditors. I am anxious to see how it goes as creditors begin calling more and more.
Reviewed July 18, 2017
My bank hasn't given you the accounts yet. My credit score is steady right now so it hasn't been affected. I've read reviews on the Global company and the reviews are very poor. I guess those reviews are from people who deal directly with them instead of going through a third party like National Debt Relief. Talking with James was a very good experience and he is very knowledgeable about the whole process. He won my confidence in NDR. That's a plus.
Reviewed July 18, 2017
If someone was comfortable enough to talk about money matters I would recommend you. Always got my questions and I feel better about things. A weight was lifted off my shoulders now that I am working with you. Staff listens my concerns, make you feel at ease, very well spoken.
Reviewed July 18, 2017
After everything was set up and the money was being drawn out of my account I haven't heard a word from the team. Not what or how they are negotiating with my creditors or even if they have started. Just kinda left hanging. Need more communication.
Reviewed July 18, 2017
They have been easy to work with and have relieved me of my stress level. Always willing to answer all questions, courteous, and has my best interest in mind. Accounts are getting paid off. Really like following activity in the privacy of my home on the internet. Highly recommend them.
Reviewed July 18, 2017
They have only taken care of 3 cards since January and I was hoping for more than that and the amount is being taken out of my checking account every month and they should be in the negotiations. Should be in the works.
Reviewed July 18, 2017
I haven't really had anything happen yet but looking forward to it. I hope I didn't but I think I it unsubscribe by mistake and it was a mistake. I don't want to unsubscribe. Thank you very much and I'm looking forward to working with you.
Reviewed July 18, 2017
It seemed like a great resolution but at the end it was not. Pros: I only had 2 payments to worry about that were withdrawn from my bank. I was given an "end of debt date". Cons: They did not resolve my debt by the date given. I was told I would finish in April, I was called in March and notified it would extend to July (6 additional payments). Come July, I still have 1 unresolved account which will require 6 additional payments. So I chose to resolve that account on my own and avoid NDR's service fees, which are not low. In a nutshell, if had to do this again I would've have done it on my own. I was excited and had confidence in them but I feel I was let down. Not a fan.
Reviewed July 18, 2017
National Debt Relief takes away the stress of paying off credit card debt. They handle everything for you. I love the option of additional payments to make the process take less time. I hope to be debt free in less than, two years! I appreciate their professional, understandable, help. I highly recommend this company!
Reviewed July 18, 2017
Very enlightening experience. Learned many new things from knowledgeable staff. Have all the confidence in world in them... in you! My stress level has gone down and optimism is up for a debt free life. I'm following the rules in your booklet so let's get out of debt!
Reviewed July 18, 2017
So far they have settled all but one of my accounts. I am confused though on how many payments I currently have left as opposed to my account balance and the proposed settlement amount for my last account. If anyone could help me understand the difference I would appreciate very much.
Reviewed July 18, 2017
Yasha was incredibly patient, informative, knowledgeable, professional, and helpful. National Debt Relief program seems to help facilitate the debt relief process very well. I was extremely pleased with the electronic paperwork, easily availability from the CSRs, and thorough emails. Thank you for your help!
Reviewed July 18, 2017
NDR had great follow through when they were getting me to sign up but since I signed up I haven't heard from them since. I was told that people would call me up with settlements soon after but no one has called me in over 2 months. Seems like they were eager to get the business but not eager to help either the settlements.
Reviewed July 18, 2017
I thought this was a scam when I first started, but I was so desperate to get out of debt so I tried it out. I paid off my debt in a year and a half. Customer service has always been great as well. Very helpful and they were able to get me debt free.
Reviewed July 18, 2017
Since signing up with NDR at the end of March, I have had no contact. They probably went over this with me in my initial sign up, but I am not really sure what to expect now that I'm almost 4 months in. I know it's a waiting game but I kind of expected my smallest account to be closed.
Reviewed July 18, 2017
I can sincerely say NDR did an exceptional job in eliminating my unsecured debt. It took less time than we thought and very little effort on my part. Always a good experience dealing with all levels of the staff and always successfully.
Reviewed July 18, 2017
So far we love the service! One of my debts has been resolved with five to go. They have kept me informed about the process. This was a much better option than bankruptcy. I really appreciate that I have had 0 contact with creditors. They handle all of that for me.
Reviewed July 18, 2017
I've been enrolled for over a year. One debt settled, but the second one has had problems. An agent disenrolled me from the program without my authorization. The agent no longer works there. I've been given a second offer, but it was worse than the first. I've been told multiple times I would be contacted with a solution. I constantly have to call to get information. National Debt Relief has already collected their fee and refused to return it. I don't feel that my case is being handled seriously because they've already taken my money and have no incentive to continue resolving the debt.
Reviewed July 18, 2017
They have helped me a lot. This is a great company. I would refer this company to my family and friends. They are good at what they do. My credit score is better than I have had in years. They have helped me when I needed them.
Reviewed July 18, 2017
Good, but not great. While there are mechanisms to show progress with resolving debt, there is nothing to show where in the process negotiations are or who is being talked to and when asked I commonly receive prepared or canned answers. Seeing more clarity in this area would be nice.
Reviewed July 18, 2017
I didn't have any problems. They handled my accounts and helped me get back on track. I would recommend them to my peers if they needed any help. If I ever had a problem, all I had to do was call and they helped me with my problems. I appreciate all the help I received and the money they helped save me.
Reviewed July 18, 2017
I am 2 payments into my program and am still getting multiple calls daily from my accounts. I was under the impression that all of that would stop. How long before they stop harassing me. This is more stress than I was expecting.
Reviewed July 18, 2017
Each time I have communicated with members of the team they have been friendly and helpful. In the amount of time I have been partnering with them there has only been one time I was dissatisfied with the service I received. I would say that is pretty good considering how many times I have been in contact with them. They have provided us with peace of mind and a way to focus on paying off our bills without the hassle of creditors calling numerous times a day.
Reviewed July 18, 2017
I enrolled two years ago with National Debt Relief and they have been very helpful and easy to understand regarding how the process works. They have negotiated with my creditors for roughly half of what I owed – saving me from defaulting completely on my debts. With my current payment plan, I will be debt free at the end of this year. Thanks to their efforts! So happy I enrolled and would definitely recommend this company to anyone needs assistance in regaining control of your financial situation.
Reviewed July 18, 2017
I thought the process didn't start until I signed all the paperwork. I printed out that important paper that I needed to mail in never signed it and yet my funds have been withdrawn. Then I get this bank statement with all these fees withdrawn.
Reviewed July 18, 2017
My experience is been great with National Debt Relief. They have always responded promptly to all my questions. It's a great program. I'm being able to sleep peaceful knowing I'll be debt free in a few months! I recommend them to anyone. Yes you jeopardize your credit but keep in mind there's no gain without pain. ;)
Reviewed July 18, 2017
I have been treated with respect and kindness. I followed their instructions and it all seems to be going well. I have only been involved for 3 months. I am thrilled with the prospect of being out of debt in five years!
Reviewed July 18, 2017
Thanks to National Debt Relief I have peace of mind. After becoming disabled and not being able to pay my debt, National Debt Relief been there 100% to help me fix my credit. I will definitely recommended to family and friends.
Reviewed July 18, 2017
I have had a very pleasant experience throughout this whole process. Any question that I had or assistance that I needed, was always met with someone who was kind and patient. I am very thankful I found and went with this company for financial help.
Reviewed July 18, 2017
We are 9 out of 10 pleased with the service, the consumer service, and the ongoing availability for client concerns. We are 10 plus happy with a complicated credit card issue which was taken care of and settled without court involvement.
Reviewed July 18, 2017
When I've talked with reps from NDR I've had positive experience but nothing sent to me showing active results or updates on what's being done for me. If I really knew what was happening with more details I'd be more happy with service. As of right now it just feels like I'm making payments without any results.
Reviewed July 18, 2017
While I understand they can't control the creditors, sometimes it seems as if the whole process is pretty drawn out. They wait until you are so far behind before offering a settlement. I would recommend speaker to your creditors first then sign up if you can't work it out.
Reviewed July 18, 2017
We have been working with NDR for 2 1/2 years and they have been on top of everything! From reducing our debt by 1/2 or sometimes even more. Everytime you call you are treated with utmost respect and issues are always resolved on the first call. Thank you!!
Reviewed July 18, 2017
I was about $20k in debt, and after speaking with them the first time and every time after the first, they've been extremely helpful and guiding the entire way. I've been in this program for about a year and a half and now I am only about -$4k.
Reviewed July 18, 2017
They have good Customer Service, however it needs some improvements, I enrolled 1st day of February but until now the creditors I enrolled with are still sending me their bills. It is kind of slow for NDR to not have the settlements amount from the three creditors I have had till now.
Reviewed July 18, 2017
Your people who I talked to were very nice and helpful. I will recommend your services to others. I don't believe I have ever dealt with another service company who was so kind, helpful as National Debt Relief has been. Thanks again.
Reviewed July 18, 2017
I feel you all are life savers... You have eased my mind with you all taking control of my debt and relieving me of the worry. I know the credit score is nonexistent right now, but I am so happy with you all.
Reviewed July 18, 2017
I am more than pleased with the results. In less than one year you have resolved 1/3 of my debt. I am looking forward to a bright future with less stress. National Debt has handled all of the contact with my creditors and sheltered me from the harsh details. I am aware that this my doing, but I thank you for the support and guidance.
Reviewed July 18, 2017
If I knew then what I know now, I would NEVER have gone with them. They pay one bill at a time, they take their fee first which is 25% of the balance you owed your creditor not what they settled your debt for, they never settle for 1/2 of what you owe. We had one creditor sue us and it shows on our credit report even though they negotiated the settlement. A big rip off!!!
Reviewed July 18, 2017
Excellent customer service. Always able to answer any questions that I may have. I enjoy the updates I receive about my account and the progress that we are making. Appreciate the fast service that I receive each and every time I call.
Updated review: July 23, 2017
Just wanted to say that I spoke too soon when I gave three stars. I'm now confident in my decision to go with this company. They are number one because they get results and though I've only been with them for going on 4 months, I can see a light at the end of the tunnel already. Transparent company and they don't get paid until a debt is settled. Customer service is the best!!
Original Review: July 18, 2017
I've only given three stars right now because I've only just started. I have just had two or three payments come out but haven't been contacted by anyone there since I signed up which may be how it works. But until I see any results, I can't really judge yet. I was glad to be able to give their phone number and address so that I'm not inundated with creditors trying to contact me. I sure hope I did the right thing by signing up for this and am trying to stay positive.
Reviewed July 18, 2017
Highly recommend National Debt Relief to anybody. They have been the most cooperative, the most helpful, the most friendly and the most understanding. Has been a great relief and would do it again in a heartbeat. The best decision I have done was pick up the phone and call for help when I saw the ad on TV. Was the best decision I've made.
Reviewed July 18, 2017
NDR does not move quickly to squelch harassing phone calls from creditors which was not made clear in the introductory materials. So the first few months will still be a very trying time in that respect. I have not proceeded any further along the path yet, but hope for good results. Remains to be seen.
Reviewed July 18, 2017
I sent quite a few bills to work on for us. We are giving them a lot of money a month and very little action is going on. Took a whole year to pay off one account and there is never any money in the bank when we give over $800.00 plus a month. We were told all our debts would be cleared off in three years and I don't see that happening at the rate of one bill a year. I am constantly getting calls from creditors when they should be working with this company. Was really excited to go this route rather than BK but I now have doubts. We will stick out the three years we agreed to but after that we will be done. We could have worked a deal with a lot of these creditors ourselves at the rate. Very disappointed.
Reviewed July 18, 2017
Customer service varies between very helpful and apathetic. I have not gotten a time period of how long my payments and the finish date of my plan. This would be extremely helpful. I would suggest either paper or electronic statements showing payoff dates.
Reviewed July 18, 2017
Overall, my program has been easy. However, when I have called asking for updates on the length of the terms changing, the person I spoke with was unable to give a satisfactory explanation. She could not estimate when the program would end or why there was a hold up with a particular card. She said this was out of her hands and being addressed by the settlement branch. It seems she should have been able to answer more completely. This has happened more than once when I've called with a question.
Reviewed July 18, 2017
Excellent. I am overly happy to finally be paying off my debt and with the help of National Debt Relief that is all becoming possible. I am happy I chose to finally take the leap and do something about my debt, and I am happy I went with National Debt Relief!
Reviewed July 18, 2017
No question. I hope National Debt Relief company helped lot for our financially faced. Now we have some relief. Thank you very much. May God bless you all. Now I am recommending the other people also those who have debt problem. I am explains to them because how they can contact you people. I will give email address and telephone also.
Reviewed July 18, 2017
It took time, but saved us thousands. Was hard to let the debt get bet behind. Kept me informed through the whole process. I would recommend doing this program. If you can't seem to get of debt, National Debt Relief is the best way to go.
Reviewed July 18, 2017
I have been very pleased with NDR. I would recommend them to anyone seeking debt help. My only concern is the length of time it has taken to resolve the last 2 debts. Other than that I am satisfied with the service and the customer support is great!
Reviewed July 18, 2017
It helped us gain control of our finances. We wouldn't have been able to pay off our debt without the help of National Debt Relief. The customer service was really good each time we called and needed help.
Reviewed July 18, 2017
Yesterday in the mail I received a bill from Merrick Bank. Has this one been paid? Plus I cannot get into my global account to see what's been paid on and what has not been paid on. And you guys are not open on the weekend. To date not happy.
Reviewed July 18, 2017
We have been with National Debt Relief for under a year and already have 35% of our debt paid off. I get calls all the time telling me that a deal has be struck with a collector and my verbal approval is all they need. The multiple times I have called customer service I have had great responses to my questions and problems resolved immediately. Basically in a bit shell, NDR has saved my life. I have already recommended this company to multiple people.
Reviewed July 18, 2017
The people are nice and seem to try hard. They are responsive to my calls and emails and appear to be well organized. However, their settlement process is extremely slow and prodding. I came into some money and want to "wrap things up" before the money is gone and they don't seem to move forward on my open accounts. My decision on recommendation is pending...
Reviewed July 18, 2017
I'm just waiting for all this to be behind me but appreciate all your help in getting there. Isaiah was really helpful when I enrolled and everyone there as well. I just can't wait to be debt free especially because I just found out we're expecting a baby.
Reviewed July 18, 2017
Very happy with everything wouldn't change a thing! The staff is very nice and effective on what I need and how it gets done! I've had to move my pay dates due to life at hard times and they are very helpful and willing to move my payment and to keep me informed if anything changes! Would recommend to anyone that needed it.
Reviewed July 18, 2017
A great company with outstanding customer service. I would not be able to accomplish my goal of getting out of debt without them. They were able to renegotiate my debts to an amount I could afford by making an affordable monthly payment. Their customer service team is always in contact with me providing me with updates on my account. They truly are an amazing company.
Reviewed July 18, 2017
I will actually like to thank National Debt Relief for sparing me time on paying my debts. There are sometimes that I cannot pay my bills monthly and I appreciate them for my wait. I have stopped consuming my credit cards in order to pay my debts and have learn my lesson, hopefully in a couple of months I will finally be able to finish paying my debts and I have all National Debt to thank for! Thanks for understanding.
Reviewed July 18, 2017
I called for assistance one time I wanted to adjust the monthly payment. The representative I spoke to heavy sighed several times which is rude. He also spoke down to me with just about every word he said. Again rude. I am an adult and I should be treated with respect by your representatives. In the end we got the matter taken care of. This was after being put on hold five times for several minutes. It made me question what kind of company is National Debt Relief. Al ** who signed me up was very professional and treated me with respect on each contact. I hope that I don't regret this experience any more than I already do.
Reviewed July 18, 2017
I have been with National Debt for just a few months. So far so good. I will see how things go when more time goes by. The communication has been good, I will be in contact again with questions in the next few days. I am feeling confident that my debt will be gone and I will have freedom from debt collectors.
Reviewed July 18, 2017
I was trying for two years to get organized as my hubby in nursing home then saw your ad and I am so glad I called. You have been so understanding. Thank you... I will definitely recommend you to all my friends and family.
Reviewed July 18, 2017
They helped me and my husband with our debt and explained every detail we needed to know, we are almost done paying off 3 creditors. I recommend this to anyone that is trying to pay off their debt so we are very satisfied with our experience!!!
Reviewed July 18, 2017
I say this now, because I have not seen or heard any progress on fixing my credit score. Or the Credit cards being reduced. Please if you can give me updates and maybe I'll change my rating. I am upset by this and want it to be fixed ASAP. PLEASE SEND ME PROGRESS!!
Reviewed July 18, 2017
I am coming up on finishing my program. All staff I have spoken with during my time in the program were always extremely helpful and professional. I am grateful for everyone's help and would definitely recommend to others. Thank You All!!!
Reviewed July 18, 2017
I've been in the program for about 11 months and already 33% of my debtors have been taken care of. So far I'm very happy with the results. If things continue as they have I should be finished with the program within another year and a half. This will relieve me of a lot of stress. I would highly recommend National Debt Relief to others.
Reviewed July 18, 2017
I do not remember being told that I would be getting 1099 C's on the debt I owe. Because of this I found myself with a large bill from IRS... Which then caused me to lower my deposits to you. I was told that it would not cause me to go beyond my finish date of Oct. of this year. Wrong... Now you told me it was be Feb. 2018.
Reviewed July 18, 2017
I was deeply in debt from "helping" out a "friend", but didn't want to file bankruptcy. National Debt Relief was a big relief to me in getting my financial affairs in order. After three years of regular, affordable, payments, I am completely debt free. I highly recommend them!
Reviewed July 18, 2017
Team is very informative and helpful to explain each client's issues and how best to settle the debt. They will keep you informed of the status while dealing with the different clients. Team does a great job if you have clients calling or trying to contact you about payments, it is handled and stopped immediately.
Reviewed July 18, 2017
Since day 1 they have been nothing the best. They have worked with me even during my hardest times and are getting me thru the biggest hurdle in life... debt. I would recommend them to anyone. When I have question they answer them. If you're in trouble go with them!
Reviewed July 18, 2017
They are always polite and professional and they care about me being financially successful. Dealing with creditors is scary and NDR has always helped me and taken the stress away. I can afford payments and am not stressed out monthly. I am so happy I joined them to pay off debt! I highly recommend National Debt Relief.
Updated review: Aug. 27, 2017
I was unaware until today that a 21% fee of the total debt was charged. Today it was explained to me from a rep. She actually was the best and informed me well today. She should be commended. They have resolved 3 out of 11 of my accounts about 1 a month. I have added additional monies in my Escrow account and only wish more aggressive activity at settling more accounts.
Original Review: July 18, 2017
I called them to let them know I installed extra $5000 in my escrow account. She was very upset, said "That's not how we do business." Said they would have to send them the monies and send it back to escrow. Escrow company is right here in Tulsa. Why I did that, said they were waiting on paperwork I have sent 3 times. I am not happy.
Reviewed July 18, 2017
I have been pleased with the customer service I have received over the last year and half. I feel like the reps want the best for my financial independence and are working with my creditors to achieve that. I think that National Debt Relief is a respected program and I haven't had any negative feedback from my previous creditors and I no longer hesitate when I have to answer my phone because I know it won't be a collection call.
Reviewed July 18, 2017
This program is absolutely amazing!!! You provide your information and NDR does all the work for you. They find many ways to contact you about your account, just to check up or help with account information, and try their best to provide you with the best options for your income. Depending on your payments and consistency you get offers for loans to help pay your debt and build up your credit sooner rather than later. I started one year ago and they have already settled and paid my accounts and provided a loan company to help build my credit. This program is amazing, I would recommend it to anyone in a heart beat!
Reviewed July 18, 2017
My husband and I have been in the program for almost 3 years and they still haven't settled our last account. The money is in there and we don't know what the problem is. Also, the term they use of "settle for 50% of the original loan" is garbage. We had 8 accounts with them and 1 settled for 50%. Every other one has settled for WAY MORE. By the end of the program we saved less than $500 out of $18,000. Now we have given them an extra $1500 and 2 additional payments of $388 on top of our original agreement. We just want this to be over already!!! Settle the last account that we entrusted to you. The timely manner is RIDICULOUS!!!
Reviewed July 18, 2017
I signed up and my money is drafted each month but I really don't hear from them in any way besides that. I have only been enrolled for going on 3 months. Perhaps when I am in longer I will hear from them more. I got the initial paperwork and guide when I signed up on what to do and say.
Reviewed July 18, 2017
The team at National Debt Relief was kind and encouraging, they are extremely knowledgeable and service oriented. They walk you through every step of the way and their guidance makes the process so seamless. Thanks to them my credit card debt is all gone, couldn't be happier that I went to them for help! :) Thanks again!
Reviewed July 18, 2017
I have been in the program for about four months and they have helped me cut off above seven thousand dollars of my original debt. The experience has been easy. Representatives are always willing to explain and go into details to make sure I understand the plan and my options.
Reviewed July 18, 2017
You are awesome! Doing exactly what you said you would do. So helpful with any situation I might have. Very kind, loving and informative customer service. I love you all. I tell everyone about you and how you're repairing my credit. I've been bombarded with other debt relief programs by phone and E-mail. I tell them nothing compares to you all. Thanks again.
Reviewed July 18, 2017
Answer questions quickly. Very good customer service. I have already gotten settlements on two of my accounts. They are always quick to get back to me when there is a problem, of which there has been few. The people I have spoken to are always polite and willing to help.
Reviewed July 18, 2017
I feel so relieved knowing that all my debts are being handled by a trustworthy company. One year and 4 months has been pure professionalism. From the moment of settling with offers to calling the customer to review the offer. They are amazing.
Reviewed July 18, 2017
Over the course of this process we have had several questions and issues. I have either called directly or sent a message. Both times I spoke with a representative that was most helpful and courteous. My calls were returned promptly. Great job!
Reviewed July 18, 2017
I am pleased with the customer care team. They are always available. I am hoping that all my problems will be resolved. I have yet to see this. I have been making every payment on time so I hope my faith pays off.
Reviewed July 18, 2017
Working with National Debt Relief has been very simply and they have made the process very manageable. There has not been a situation with my creditors that has not been able to be resolved. I would recommend them to anyone in need of financial assistance.
Reviewed July 18, 2017
I enjoyed working with National Debt Relief. I wanted to be responsible and get my debt resolved without filing for bankruptcy. I found National Debt Relief on the Better Business Bureau with stellar ratings and testimonials. If bad remarks we made, I liked how National Debt Relief responded to them. They made making payments easy and they asked for my approval prior to negotiating with creditors. They handled all settlements of accounts and kept me updated. They are awesome!
Reviewed July 18, 2017
Overall they did fine, acct was to be over & done w/ over a year ago. For some reason they keep telling me, "Last acct wont agree." Had enough money in the acct to cover, but they didn't, so my acct is still open, long past due & no settlement & they don't contact me!
Reviewed July 18, 2017
Score has went up 100+ points since I've signed up with the program! They're very helpful and informative. They work with me in scheduling payments and being current with my deposit schedules. I would definitely recommend doing business with them.
Reviewed July 18, 2017
I have only made two transfers to my account. So, I feel I cannot make a true evaluation at this time, that being said, I would say that so far so good. Everyone I have had contact with has been very professional and helpful thus far.
Reviewed July 18, 2017
It's frustrating that my creditors are putting negative account info on my credit report, during your negotiations with them. Your company should be able to assist me by asking them not to report this on my credit report. When I called to ask, I was basically told it was not your problem but mine? So instead of my credit getting better, it's getting worse.
Reviewed July 18, 2017
My experience so far has been excellent. This company is professional, takes care of business and is looking out for your best interest is my experience so far. I'm looking forward to becoming debt-free and no longer being shackled by debt. There's nothing better than freedom and peace of mind.
Reviewed July 18, 2017
My 36 months will be up in February 2018 and I'm 52% paid off? Not happy, I've only skipped one payment. I'd be better off if I contacted them myself and paid the debt. There's over $2,400 in my account. Pay something off! I'm frustrated and wouldn't recommend this to anyone I know! The 2 stars is for the people in customer service, they're nice but nice doesn't pay my bills.
Reviewed July 18, 2017
1 card down and 2 more to go. Has been very helpful. Friendly and a payment I can afford. Even have it broke down into 2 monthly payments. Which is very helpful as well. It's automatically withdrawn on pay day. Convenient and easy. Glad I'll be free of these debts in 2 and a half years versus 11 years. And I'm looking forward to rebuilding my credit. I miss having an almost perfect credit score. This way I'm relieved of interest which helps to eliminate debt faster. Along with saving money. This program has been a blessing to our family in this aspect as well.
Reviewed July 18, 2017
I was deeply in debt due to helping out my son. When he could no longer keep up his payments I was desperate. NDR gave me a way to at least partially pay off my debts. I'm half way through a 34-month program. Three out of 5 debts have been settled. Whenever I call everyone I've talked to has been wonderful. Always pleasant. Happy to answer any questions I have. I've been very pleased with my experience.
Reviewed July 18, 2017
I am so excited to be working with National Debt Relief. I have only been in the program for a couple months already have one card paid off. I appreciate talking to the National Debt Relief customer service. They have always been kind and courteous and they always have my best interest at heart.
Reviewed July 18, 2017
Anthony ** was so helpful and explain everything to me. He was also very patient with me. Made me feel very welcomed and I felt so much weight lifted off my shoulders by his help. Anthony was available for any questions or concerns I had. Which means and shows so much effort in helping me.
Reviewed July 18, 2017
It has been 5 months since I started this program and I already have three resolve credit card with an amazing offers and so far I had a great experience with National Debt Relief. I'll definitely would recommend this company to anybody needs help with their credit card debt.
Reviewed July 18, 2017
I was very pleased with the way I was treated going through this process, and how the personnel I spoke with, did not talk down to me, but actually made me feel important. They were there for all my questions and concerns. Thank you for your help.
Reviewed July 18, 2017
I've been enrolled in their program for a while now and am in fact coming to the end of this soon and have to say that it has been a real pleasure to work with these guys. Very professional and always willing to take the time to go over any questions I might have. I highly recommend them.
Reviewed July 18, 2017
I fell on hard times and couldn't make payments as I agreed. Creditors called me all the times adding to my stress. Once I signed up with this company I gained my financial independence back. It's a very professional team with swift results (creditors settled and phone calls stopped).
Reviewed July 18, 2017
Everyone I've talked with have been very helpful and understanding and has gone above and beyond in taking care of any debt issues. Any new issue present themselves NDR helps me out in taking care of it. I'd recommend NDR to anybody with major debt.
Reviewed July 18, 2017
I've been trying to settle my account balance, paid up front an additional $2,000.00 earlier this year & haven't heard a word from anyone where I'm at with settling. It's like my money was taken & no one is bothering to do anything with my account now, not too happy at this moment.
Reviewed July 18, 2017
Great service thus far. Agents communicate very well and answer questions in a timely manner. The process to get started was simple and direct. It was easy to gather information, I especially liked that I could send everything through email and only had to be on the phone when it was time to finalize everything and sign documents. Very pleased so far.
Reviewed July 18, 2017
NDR has helped us through a very hard time. After a severe car accident our bills/debts became overwhelming. The professionals here have eliminated a lot of debt through negotiations and are ALWAYS available to answer questions or help in any way they can. Phone calls from creditors have ceased and we will recover from this hard time in our lives with their expert help.
Reviewed July 18, 2017
Hello. I am very pleased with the service we are getting. The communication has been outstanding! The accounts are moving quickly in getting resolved and we like that. Keep up the good work and thank your entire team.
Reviewed July 18, 2017
I have been in this program for approximately 1.5 years. Initially I was led to believe it would be a shorter period but of time till all debt was paid off. Now it appears it will be at least another 6 months.
Reviewed July 18, 2017
I've been in the program just over a month and they have a pending settlement with my largest creditor for a savings of a little over $5k. If the other accounts go like this one I'll be debt free and able to start fresh after going through a divorce.
Reviewed July 18, 2017
I am pleased with the customer service and all the company is doing for me. Getting out of debt nearly seemed impossible but thank to National Debt Relief they have helped me a great deal and are continuing doing an excellent job. I would recommend their services to everyone.
Reviewed July 18, 2017
Out of 12 separate debts, one has been negotiated and cleared/paid off. Customer service and communication is always timely and helpful. It was either this or bankruptcy and although my credit has tanked, for me this is working and is a much better option.
Reviewed July 18, 2017
I send reply on the site and never gets answered. I get called over and over about the same thing and it seems no one puts notes on the account. Not one creditor has been notified. But you want to build the account up. Makes no sense.
Reviewed July 18, 2017
I have already received 1 settlement offer since I started working with your company. Every time I call for help or information, your staff is so polite and willing to help. I also really appreciate the update calls that come every so often just to let me know what's going on and if you need any more information from me. This has been a huge weight lifted from me and I couldn't be more grateful.
Reviewed July 18, 2017
Knowledgeable staff and always courteous. Available to address your concerns and needs. It's a pleasure knowing they always act in your best interests and never had a question go unanswered. I would recommend anyone with financial challenges to call their customer service line and get peace of mind and assistance in getting your financials under control.
Reviewed July 18, 2017
Answered all my questions and explained the process clearly. They went over all the paperwork and was a help filling it all out. Was courteous, very knowledgeable and pleasant. Told me if I have any questions to call anytime and set up the portal.
Reviewed July 18, 2017
Overall not clear on what the process was from the beginning. Not all debt enrolled, never been explained why. I had to solve my own legal problem because debt was missed and I trusted that you had it all. I would not recommend you.
Reviewed July 18, 2017
Appreciate my bills being paid off with the help of your negotiations. The only thing that surprised me was the amount charged for service. Was a little more than I expected, but still appreciate the savings on some of the accounts. I hope to conclude paying off the remaining bills asap. It will be a great relief. Love the courtesy I have received from your staff. Thank you very much.
Reviewed July 18, 2017
From here to three years from now my plan is to be out of debt. And so far the people of National Debt Relief were able to settle one of my 5 other accounts. They are doing an amazing job so far and they keep their word. Thank you guys and hope for more good things to come.
Reviewed July 18, 2017
Our experience from starting the application process to approving a settlement along with all the questions in-between have been handled professionally and promptly. All answers and explanations were clear and concise. I never felt intimidated or uncomfortable asking questions. This program has brought us tremendous peace of mind.
Reviewed July 18, 2017
I had been to an attorney who suggested I negotiate with the credit card companies to lower my debt, but I felt I wasn't competent or calm enough to do that. Then your brochure came in the mail and the more I studied it and your website, the more I was interested. So, I filled out the online form and not an hour later received a call. The process was thorough and he answered all of my questions. It will take time, but I feel much more optimistic and paying off my bills, without resorting to bankruptcy. Thank you.
Reviewed July 18, 2017
Received a call from customer service to discuss a resolution on one of my creditors on my account. The representative was very focused and the phone conversation was short and effective. The follow-up email communication and resolution was timely.
Reviewed July 18, 2017
Way too pushy when you call about adding additional funds. I have told them a zillion times if I could I would. You feel bad enough about being in the program, and then you have to listen to this. I am sure many clients feel the same way I do. It is not easy to get in a program like this. For me personally I was able to make the minimum payment on my account, but I was just getting by.
Updated on 08/15/2017: National Debt is an ok company. But I do have some issues with them. They have done some of the things they said when I signed up for the program. Their customer reps are ok and knowledgeable. Most of them do take time to help you when you call in. My two biggest issues with National Debt is every time you call they try to pressure you into put more money into your escrow every month. I am sure that most clients are like me, and are struggling to make the monthly payment when the program was set up. National Debt charges 26 percent on every one of my accounts that are settled. I think that is really outrageous, especially for people that had to go to a company like National Debt in the first places. I have to say the three times I got served National Debt was excellent. They responded swiftly. The law firm they use is outstanding. They do not take any bs from the creditors.
Reviewed July 18, 2017
NDR has given keep peace of mind. The staff are very knowledgeable and helpful and put my mind at ease. They respond back to emails quickly and even had 1 of accounts settled within a month. It takes time but NDR has been the best thing I ever did.
Reviewed July 18, 2017
Everyone is courteous and professional. Thank you for being so polite. I am alerted every time there is an update or potential change and that's appreciated. Thank you for helping me with this debt problem. I can breathe easier now.
Reviewed July 18, 2017
When I speak to someone from NDR, they're courteous, and listen to what I have to say. They take care of business in a timely manner. They're very respectful if I'm upset and have a problem. They take care of the problem swiftly.
Reviewed July 18, 2017
I trust Celeste. She is dedicated to the client and to your company. Trust worthy and excellent customer service. She works hard and always goes the extra mile in my. I was so grateful I spoke to her the second time. I trust her.
Reviewed July 18, 2017
Without the assistance and guidance and cooperation with the National Debt Relief program I never would have been able to reduce my debt. If it were not for the negotiating team of the NDR, I would have spent the rest of my life simply paying off the interest rate while not reducing the principal of my debt. Thank you NDR.
Reviewed July 18, 2017
The company did a great job. I would recommend them to anyone. They kept me well informed at all times about any settlements be made in my behalf. Any questions I had they had the answers to. They lived up to their reputation.
Reviewed July 18, 2017
Brandy ** and her contact for the Welcome Call were both very thorough and clear in their explanations, friendly and warm in their conversations with me, and extremely professional throughout the entire process. Very impressed with the customer service at NDR.
Reviewed July 18, 2017
I was spiraling in debt going crazy trying figure out how to pay these bills but they gave me peace of mind, help me stop paying high interest on this credit card. My interest were as high as my payment. I paid more than the payment but interest was just too high. This company took a big Burden off my shoulders. I'm very thankful.
Update 08/01/2018: National Debt Relief has made the settlement process really easy too. They would call me if they've settled and they pick the payment out of my account so I don't have to deal with anything. So far, they have settled two accounts. There are three more things to go so we're almost halfway and now, I don’t have the fear of credit card anymore. I’ve also been trying to budget myself more.
Reviewed July 18, 2017
I had $8k in debt when I enrolled in this program; now I'm halfway cleared! It's been a tough year but nice to see my credit score rising. Just waiting to resolve the last 2 creditors and I'll have a clean slate.
Updated review: April 4, 2018
Way to go, NDR! Got another creditor resolved (hopefully). You guys are really picking up the pace lately; thanks for that! A tad over 53% of my debt has been resolved now thanks to you guys! That's a good feeling! I'll be elated (one day) when I have ZERO debt! Keep up the good work, NDR. I sincerely appreciate it.
Original Review: July 18, 2017
2.5 stars would be a more accurate rating... I joined NDR in late November of 2016 with six creditors and my first NDR withdrawal took place on 09 December 2016. Since then I have added an additional two creditors to my creditor list, but only one of them has been completely resolved. I've contributed more than the agreed upon minimum, but the 180-days has come and gone and I still have yet to make a major dent in my creditors list. I know it's my fault that I'm in this situation on the first place, but I'm just annoyed that this is taking so long to get settled. I check my portal daily and keep waiting to see more creditors on the resolved list, but it's taking longer than expected.
NDR has gotten me a nice chunk of savings from two (one still in the pending proposal stage) creditors and I look forward to seeing how well they do with the rest. In the meantime, it's just an aggravating process: The waiting. I've spoken with *three debt settlement team members in the past who were really knowledgeable about what NDR offers and I've talked to a handful who were not accurate at all with the information they passed onto me. But I'm sticking with them and one day my debt will be gone forever. Thanks a lot for your help, NDR.
Reviewed July 18, 2017
I am very happy because you really help me with a problem. Thank you guys. I appreciate it and yes I will talk about you guys with another friend. They got the same problem. Like I said I'm very happy because could help me. Thanks again!!!
Reviewed July 18, 2017
So rigid and intolerant. Still creditors are contacting me for payments and I do not see any results except paying the monthly due. Very regrettable for me to involve. Very unhappy.
Reviewed July 18, 2017
I have had a very good experience with NDR. They were exceptionally responsive to whatever questions I posed them. They always made it a point to email me and call me with whatever offers they received from my credit card companies and listened to me when I needed to clarify the offers. They made me feel comfortable in the decisions I made. I would recommend them to anyone.
Reviewed July 18, 2017
I love the program and what they are able to do and all the help they provide but they should let the debt collectors know right away that we are involved and trying to better our situation instead of waiting till we have accumulated enough in order to do so.
Reviewed July 18, 2017
We are constantly getting letters in the mail from debt collectors asking us to pay less than what we owe. Why haven't you guys taken those opportunities? We were told to ignore those letter from the beginning, but they sounds like great opportunities.
Reviewed July 18, 2017
I have had nothing but professional relation with all agent of your company. So far so GOOD! Will gladly continue to do more work with you and strongly would recommend anyone to your firm for you have excelled with all and beyond my expectation.
Reviewed July 18, 2017
Everyone I talk with so far has been very nice. Just waiting for things to get going with my program and to get my settlement from my creditors. It's only been about two months so not much has happened. But when it does I hope it goes well.
Reviewed July 18, 2017
I'm into this now but still really lost with details or what happens when I pay it in full. I have little to no communication through the process. All I know is now all these telemarketers call me. The customer service desk people are really helpful but act like they aren't able to answer questions.
Reviewed July 18, 2017
I have been really happy with National Debt’s ability to help get my debt under control and eliminate a lot of it! It has been a relief to get my debt under control and I feel like a weight has been lifted off of my shoulder and the whole process has been really easy and explained well.
Updated review: Feb. 23, 2018
Their payment plan is a little high, but for all the credit cards I have, it's reasonable. I feel relatively good as they've helped me. They've settled two of the bigger accounts which I appreciate.
Original Review: July 18, 2017
Everyone was super nice, but haven't heard about any updates on my account at all. I emailed Ryan a couple times and no answer back. I haven't been with the program long though so maybe that is why. It would be nice to hear how things are going although I think in the long run I will be satisfied, I just like to keep in the loop.
Reviewed July 18, 2017
Have only been with them less than 3 months. Would like to hear from them a little more and receipt that my was received and deposited. So far have had only 1 phone call from debtors. 1 cont to send monthly statements. So far have had no problems. Hope it remains this good. Have already told friends about it.
Reviewed July 18, 2017
I was very impressed with their concern for my situation and how courteous and professional they treated me. They have already saved me thousands of dollars and working to save me more. They were honest and up front with me the whole process and explained to me what to expect. They are easy to contact if necessary and they respond quickly to emails. Definitely recommend.
Reviewed July 18, 2017
The representative was very pleasant and informative. He really knew his stuff and was very helpful to understanding their services and process better. I have peace of mind and that's priceless. I definitely recommend speaking with National Debt Relief. Thank you!
Reviewed July 18, 2017
So far our experience has been great. Ramzy ** our certified debt specialist was awesome in helping us understand the program and provided us valuable information. When we called in to the service representatives they were very helpful and understanding.
Reviewed July 18, 2017
Very helpful. Great customer service. Answers all my questions. So glad I contacted them. Great relief knowing that I will be free of credit card debt soon. Would recommend family and family. Can call anytime with question. Very easy process to get started.
Reviewed July 18, 2017
I was happy with the overall experience. NDR walked me through everything. They were professional and yet genuinely kind and made it simple to understand. I was impressed. I'm getting out of debt now because of the system they provided. Great customer experience.
Reviewed July 18, 2017
Have too much debt and when I called them they were the most helpful group. Just when I needed it. And got my payment low enough so I can still survive. I would recommend them to anyone. They are going to make my world at peace again. I know my credit score will go down but I know I can bring that back up once I'm done too.
Reviewed July 18, 2017
The people at National Debt Relief on the phone in talking about your problems have been the utmost professional and if I could rate them a 10 instead of 5, I would... All of the employees that have helped me made me feel like they are family!!!
Reviewed July 18, 2017
Great experience so far, I was a little nervous at first but the process has been smooth, the communications are great because you get responses to questions timely and settlements come pretty quick. They provide you with step by step guidelines on how to deal with creditors so that you are not hassled as well.
Reviewed July 18, 2017
When I made the decision to consolidate my debts and started the process, the staff at National Debt Relief have been very helpful and understanding of my current financial situation. With their help, I have started on the road to financial recovery.
Reviewed July 18, 2017
Answered all questions quickly and were very friendly. They made the whole experience worth the call. As I would not like to have to use this service again, but if I did I would definitely call National Debt Relief. And I would request Steven ** again. I look forward to being debt free with National Debt Relief.
Reviewed July 18, 2017
I was leery at first but Chrystal was understanding and sympathetic regarding my financial situation. I felt comfortable sharing my information with her. She gave me the confidence that I could pull myself out of the financial hole that I am in. I am so HAPPY! I would recommend anyone that I knew was going through a financial crisis to give your company a chance!!
Reviewed July 18, 2017
My experience with them has been positive. They've done everything they said they would. I appreciate all their help. I'm looking forward to clearing up all my bad credit issues and the National Debt Relief has really started me in the right direction.
Reviewed July 18, 2017
This was an overall good experience and I look forward to sharing with others. The representatives were professional and provided excellent insight into the program. I look forward to being debt free in the near future. All documents were easy to read and sign. Job well done! THANK YOU.
Reviewed July 18, 2017
I've been with them since March 2017. I was scared at first but just like they said within 120 days I had 2 great debt relief offers from creditors and I'm looking for more. They called me and also emailed about the offers and all I had to do was click accept and it was done.
Reviewed July 18, 2017
Easy to work with and if you have any concerns they will explain the issue best way possible to help to understand and also come up with an easy and manageable time frame to pay off your bills and help you to rebuild your credit so you will be able to move into the future without having a cloud over your head.
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