National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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Reviewed Feb. 21, 2018
Just started the process but so far it has been easy and great! Doreen was amazing at assisting me and I am excited to get all this officially started and to get out of debt and stay out of debt!!! Hoping that this process stays as smooth as it has been so far
Reviewed Feb. 21, 2018
I had only good things to say about National Debt Relief. They had save so much money helping me consolidate all my debt. I feel so happy with all they been doing for me. I’ll recommend 200% this company.
Reviewed Feb. 21, 2018
I am very very pleased with the settlement agreements that the National Debt Relief (NDR) team have been achieving with my creditors. I had tried to negotiate with my creditors on my own and the creditors were unwilling to do anything to help me. The results that the NDR team are getting are nothing short of miraculous.
Reviewed Feb. 21, 2018
Garret really helped me out a lot. Words cant describe how much I'm greatly appreciated for him understanding my situation. Thank you very much for all the knowledge that I know now without having to file bankruptcy. Was looking into it but Garret and National Debt Relief helped me.
Reviewed Feb. 21, 2018
I forgot password, I was not taken to reset when asked to be. I WAS left with phone call option only. THIS IS A VERY FRUSTRATING ATTEMPT TO ACCESS ACCOUNT INFORMATION. EASIER ACCESS IS A PREFERED METHOD OF CONTACT.
Reviewed Feb. 21, 2018
I had a very nice experience with the Debt Consultant. She was patient, nice, knew exactly what she was talking about, and sounded very experienced. I feel like I understand the process and procedures much better than I previously did. There is no doubt that this is the best Debt Relief company.
Reviewed Feb. 21, 2018
Everything was described to me in a way I could understand. Both parties were also patient and kind. I also received fast service when I called back with a question. I feel more relaxed knowing that I am not drowning anymore.
Reviewed Feb. 21, 2018
Very communicative and informative. Are already settling some of my debt which is great! I will highly recommend them to someone. I wasn't sure about debt relief. At first I was highly skeptical and reluctant to go this route, however my overall experience has been good so far. I can't wait till I'm debt free and back on track to rebuilding my credit again.
Reviewed Feb. 21, 2018
As a new customer of NDR, I would like to thank all the associates involved in my welcoming to NDR. They all were very patience with my many questions. As a new customer I was very confused and did not understand the program fully. I would like to commend Christopher **, Paul ** and Monica **.
Reviewed Feb. 21, 2018
Taking the first step to get out of debt is hard. Hesitant to call but finally made the decision to inquire about the program. Customer service agent was very helpful and put me at ease about my financial situation. He took the time to let me know what options I could take to start the road to being debt free. After signing up with the program, he again took the time to let me know as to what I would expect in the days to come. I just called back to have my Welcome Call into the program. Customer service agent was again helpful and put me at ease. She then took her time as to what I would expect going forward. This was the best decision I've made.
Reviewed Feb. 21, 2018
Updated on 10/19/2018: We were in debt quite a little bit and couldn’t get anywhere with the bills because 90% of the monthly payment would go to paying interest. But we've already gotten a couple of them paid off of our bills with National Debt Relief's program. We got our bills down manageable, so we can make our payments and don’t have to keep going in debt by borrowing and borrowing and borrowing. I pay NDR a little over $600 every month. We're able to make the payment and still have over $1,000 left for each month. NDR's customer service was very professional and I recommend them to any of my friends that might need them. It was a big relief trying to find a way out without having to file for bankruptcy.
Original review: I thank Daniel for taking the time to explain your relief program so completely to my husband and myself. He did an outstanding job in assuring we understood. The gentleman from the welcome call also was outstanding. I thank them both. For us this program is freedom and yet still paying back our debts.
Reviewed Feb. 21, 2018
My experience has been good so far. I've recommended them to two people. The concern from the people I have talked to seems sincere and have a good response. I hope to get out of my present situation as soon as possible, and it seems like National Debt Relief is the way to go.
Reviewed Feb. 21, 2018
Felt comfortable, all my questions got answered, not sure if this is for me but may as well give it a shot. I have heard some good things about the company and nothing negative. I'm in a position where I truly need help and this should do it.
Reviewed Feb. 21, 2018
Jamie was VERY helpfull and pleasant to work with. Keep up the GREAT work supplying your company with the tools that it needs to succeed! She is a KEEPER!!! Everybody was extremely helpful through this entire process. Thank you to all of your teammates.
Reviewed Feb. 21, 2018
I was so overwhelmed and avoiding dealing with my ever drowning debt, I finally gained the courage to push through my fear and finally contacted Lawrence ** back about my debt. He was so helpful, made me feel comfortable and talked to me like a person not a loser (of which I experience with all these credit calls). I am so happy I called and finally feel like I have a plan and getting out of debt is a reality that I will obtain with the help of NDR!!
Reviewed Feb. 21, 2018
Very good program. The support system is excellent. The people I deal with over the phone are always very helpful with all of my questions and concerns. Their legal department has always worked hard in settling our legal problems. The entire organization is a 5 Star company.
Reviewed Feb. 21, 2018
I got every answer I needed, very helpful and so nice! I had a hard time with my debts and you guys helped me a lot in just one call! You were so nice and so patient with me in every single step, you guys explained to me in a way that I could understand in that way was so much easy to me! Thank you so much!
Reviewed Feb. 21, 2018
Very attentive to what I need in credit rebuild. They signed me up quickly and I look forward to seeing results within the next months to come. Everyone was very polite. They called me back immediately and were patient with me while I multi-tasked on the other line. Everyone was so helpful and that is what I needed with the stress of my debt on top of me.
Reviewed Feb. 21, 2018
NDR was able to negotiate a debt consolidation bill of $19,000 to $7100 with the first few months of my program. The customer service is very good - they answer all your questions, respect you concerns, and make strong efforts to understand you and explain things clearly.
Reviewed Feb. 21, 2018
I’ve heard the advertising about debt relief on the radio and I’ve decided to call because I need help in resolving my situation, I’m glad I’ve made that call. I got a representative by the name of Veronica **, she was very professional in explaining the program to me. After speaking with her I’ve decided to join the program, she need to be getting 10 stars instead of 5. Thanks to National Debt Relief for giving me the opportunity to resolve my situation, looking forward to seeing the results to the end, again thank you.
Reviewed Feb. 21, 2018
Staff was very knowledgeable and friendly. Answered questions quickly and understood my concerns with joining the program. They were honest with me on what would happen to my credit score if I went through with the program and the benefit of completing it. So far I would recommend it to others. Time will tell.
Reviewed Feb. 21, 2018
This team is very kind and thoughtful to your needs and time. It was very easy to understand the process. They are willing to answer any questions you have. Being in debt is very frustrating and with all the care and information I received it has been anything but a headache. Thank you!
Reviewed Feb. 21, 2018
So far I have had a good experience. I was treated very well throughout the process. I will be better able to give a more informed review in the future. I am hoping to be debt free very soon. Thank you.
Reviewed Feb. 21, 2018
Process was relatively easy and very efficient. If they hadn't called us right away after networking probably would have not further pursued. Representatives - knowledgeable, personable however, ALL have spoken too fast, difficult to understand at times, background noise challenging. All did "slow down" when asked. Kim ** was knowledgeable in identifying what our best options were. Overall a good experience thus far.
Reviewed Feb. 21, 2018
The phone calls were extremely easy and straightforward. Never once did I feel as if I was being judged for the debt that I had and was given nothing but positive feedback and encouraging words. The people were so helpful and did everything that they could to make sure that I understood everything without me even asking. I was super excited when I finished with the process and all the fear that I had was gone. There is still hope and these guys made it happen!
Reviewed Feb. 21, 2018
The enrollment process had been way smoother than I expected. Both the representative mr. ** and the log in call rep were very professional. They never hesitated nor show any sort of discomfort when I repeatedly questioned the. So far it's been great. Now the real part and the quality of service will be known only after witnessing the output of the programme. Hope they don't disappoint me. Thank you.
Reviewed Feb. 21, 2018
I received an email explaining the accounts that had been settled and how they were going to be paid. I had been a little nervous that they were taking my money every month and had not seen anything come of it. I was pleasantly surprised by the email. It was very simple to understand and so far I am very happy I called them.
Reviewed Feb. 21, 2018
Awesome! Very easy to work with and completely judgement free! I would recommend this service to everyone I know who is going through a hardship. They know what they are doing and are fast and efficient, the whole process took less than 2 hours! From start to finish!!!!
Reviewed Feb. 21, 2018
Any time a debt concern came up they promptly called and we resolved the issue. They have been great in negotiations with my debtors and coming to agreement to pay off my debt. Every person I have spoken with has been courteous and respectful and also very helpful.
Reviewed Feb. 21, 2018
Your employees did a wonderful job. They were very thorough and helpful while providing their services. They made the process understandable and easy. I also received prompt and friendly service. I will definitely recommend National Debt Relief to any friends looking at these types of services.
Reviewed Feb. 21, 2018
I was only 3 months into the program and had 2 offers to settle my debt! I can't thank National Debt enough for what they have been able to do for me!! They have been nothing short of amazing. Thank You!
Reviewed Feb. 21, 2018
I called the customer service just to double check my account was correct when I noticed my balance at Zero. It's alarming at first but after speaking to Christal. She helped me understand how the funds are taken out of the balance to pay the fees and resolved debt. Every time I call it really does seem like each employee actually does care and wants to assure you that you are taken care of. The company seems to be very honest and I am very happy so far how things are going with getting me debt free. I think that how the employees handle each customer is why National Debt can really be seen as the way to become debt free. It has really helped me relax on my situation. Thank You.
Reviewed Feb. 21, 2018
You guys made this decision and process very easy for me. Thank you for being so helpful in my situation. I can now breathe easier knowing I will get this debt paid in full in a time frame that I can manage. I can now focus on solving my debt issue instead of constantly worrying about it.
Reviewed Feb. 21, 2018
Going through this process over the past couple of weeks, I have been very pleased with Ani ** and the Welcome Call representative. Everyone has been very informative of the process and with assisting me with my financial relief plan that I have for myself. I am very happy to be working with Ani **. She has assisted me in more ways than one.
Reviewed Feb. 21, 2018
Great service. Hands down the best thing that has happened to me. I no longer have to stress or worry about not making a living. I am able to breathe and live without worry. The service you provide is hands down the best. I haven't received any service like it. Thank you for everything.
Reviewed Feb. 21, 2018
The staff we spoke to was amazing, very responsive and made sure to answer all of our questions/concerns. They also made sure to go through all the documents with us and make sure we understood everything we were signing. We got hope out of this!
Reviewed Feb. 21, 2018
They explained everything and helped walk me through all the steps I needed to enroll into the program. Made me feel comfortable in talking about my situation and was very helpful and took the time to answer any questions I had.
Reviewed Feb. 21, 2018
I am very pleased with the way they are helping me! They call me every time they get a Debt taken care of and I like being able to go online and check on my account. When they aren’t able to get a hold of me they always send me an email!
Reviewed Feb. 21, 2018
While dealing with Timothy, I wasn't sure about some things he needed so he set up a phone call next day to see if I got them straightened out. No pressure, great to deal with, understanding, and knowledgeable. The program sounds like the type of thing that I need to get back together and Timothy helped me understand what was going to happen and answered all my questions entirely and immediately. I appreciate everything that was able to get done. Thank you very much.
Reviewed Feb. 21, 2018
National Debt Relief been great so far. We have only began with them but they have been easy to communicate with and have done everything so far that they said they would. We have settled with 2 accounts and it all has went very smoothly. Will be happy to review again after we have finished.
Reviewed Feb. 21, 2018
I'm so pleased with the service I've received from National Debt Relief. The bimonthly payments are so much easier for me to manage and we've already come to a settlement with our largest debt in just 6 months! I wasted so much money, stress, and time paying high credit card interest fees for years. I only wish I would have contacted NDR sooner. It's been an amazing experience and saved me THOUSANDS of dollars.
Reviewed Feb. 21, 2018
Since I started with NDR, they have helped settle 3 of my accounts within the first couple months. Starting the process was easy. I called several times before committing, felt embarrassing, and wanted to make sure I understood NDR and their process. NDR has really helped me be able to make it through the month without panic. Sometimes we just need help, life catches up or takes away. It’s working so far. Staff is so nice and will answer your questions no matter how suns they may seem. I do recommend NDR... will review again. Thank you.
Reviewed Feb. 21, 2018
Excellent service. The staff was helpful and professional. They addressed all of my concerns and provided helpful answers. I’m also very satisfied with the ease and speed of this process. I feel a weight has been lifted off my shoulders and would highly recommend them.
Reviewed Feb. 21, 2018
This process has been somewhat stressful for me but, once I made the decision to go ahead with this, I followed all the steps needed and then let these guys go to work. I already have one settlement I've approved and it's only been 4 months, so it seems we're right on schedule. Having confidence in the team I chose really helps! I believe I made the right decision.
Reviewed Feb. 21, 2018
Absolutely. I am not stressed about bills anymore. I will never get into this mess again. It only took about 4 months and NDR has already settled 2 of my biggest debts for under half the amount owed. Thanks NDR for making me a happy debt free woman!!!
Reviewed Feb. 21, 2018
So far, so good! I've been with NDR since 10/2017 and so far, they have settled 5 debts! I'm very happy. At first I was nervous, I had never missed a payment. But I was drowning in debt! Then I decided to call them. All I can say is stick with them, trust them! It's worth it!
Reviewed Feb. 21, 2018
I have been a part of the program since 8/17. I overall thought it was just another program where it takes forever to see any true progress but I was wrong. It's only been about six months and I have already cut one of my main debt worries in half. The program is working so far for me.
Reviewed Feb. 21, 2018
My experience with National Debt Relief has been great. They have kept me up to date on what has been discussed with creditors. Recently we have reached settlements and I love the fact that I can just approve through an email. I would recommend to a friend.
Reviewed Feb. 21, 2018
The Obligation of paying off my debts, most of all National Debt Relief in making sure I am there to pay off these debts every step of the way is something I look forward to. Thank you National Debt Relief in being there for me. In fact I would recommend National Debt Relief to anyone who is serious about wanting get out of debt.
Reviewed Feb. 21, 2018
It is still early in the process of resolving my credit card debt but so far I am happy with the progress being made in resolving debt on one of my cards. Customer service has been helpful in answering my questions, too.
Reviewed Feb. 21, 2018
I appreciate the "matter-of-fact" approach to helping us as well as the way in which those affiliated with National Debt Relief explained the program. I am hesitant to rate any higher because my husband and I have not yet witnessed the program at work. We are anxious for progress.
Reviewed Feb. 21, 2018
Service is always excellent. The phone representative was professional and courteous. My questions were answered thoroughly, and I was extremely satisfied with the overall interaction. In a period of great difficulty for me, the service provides excellent guidance and support.
Reviewed Feb. 21, 2018
Alton ** and Christina ** were fantastic. They were so nice and full of very valuable information. Although we have just started this journey, we look forward to the assistance provided and can't wait for success in the program. We are committed to making smarter choices financially, and we feel this is great start.
Reviewed Feb. 21, 2018
Customer service is wonderful. Thank you Jannah ** for taking time and explaining step by step the process. I feel relief now from such a heavy headache. I am so happy to trust National Debt Relief in helping me and thank you Kathleen for following up as the welcome committee. 5 stars.
Reviewed Feb. 21, 2018
I feel very relieved after Claudia handling my case. She was kind, professional and thorough and worked with her supervisor to get me accepted and I am very grateful to her. I will sleep a lot better and wished I had done this sooner... Also, Jamie ** did a great job explaining everything and she is very positive and upbeat (The Welcome Lady).
Reviewed Feb. 21, 2018
The people were extremely helpful and patient and answered any question I had. two thumbs up. Lisa helped me a lot by constantly communicating with me and always being there when I needed some assistance. I'm looking forward to this assistance with my debt.
Reviewed Feb. 21, 2018
I was a nervous and a skeptic bundle when I started this program. But through talking to my entry person Katie ** and then my welcome to the program person Kathleen ** I have changed my mind. I can truly say that you are joining a family that does have your best interest at heart and they are there with you for the journey. Yes it might seem daunting at first but when you speak to them you will be relieved. And the transparency that they have about the program will put you at ease. Now expect another review in 3 & 1/2 years when I complete the program and will be debt free and able to live my life!
Reviewed Feb. 21, 2018
Dealing with debt is difficult. I considered bankruptcy. National Debt Relief gave me a better option. My debt was consolidated into one payment that I could afford; AND, they handled my creditors, which was near impossible on my own. Thanks so much to National Debt Relief for their help, and consideration for my situation. I already have recommended you to a friend.
Reviewed Feb. 21, 2018
I had a few problems with my credit cards... Lost, confuse, only paying interest, I decide it was time... National Debt Relief really help me get my life back on track. Thank you dearly. Anyone who going through this I will recommend National Debt Relief. The best.
Reviewed Feb. 21, 2018
Simply Simple fast, simple no runarounds. Simple in character very uplifting experience. You're on your own time. They do not rush you or make you feel dumbfound. They simply tell you they are here to help without you having to ask for help which is hard to do when you aren’t used to asking for help.
Reviewed Feb. 21, 2018
NDR assisted me from the beginning to the end of my quest to be debt free. The initial contact made for a well-informed decision to push through. Throughout my time with the company, I received calls whenever a decision needed to be made. Towards the end, the representative gave suggestions that worked out for my benefit. I am very glad to be within the finish line at this time.
Reviewed Feb. 21, 2018
Adrian and my representative on my welcome call were so helpful and great to talk to. They made my experience so easy answering all of my questions. If every customer service representative is as pleasant as these two my time in National Debt Relief will be great.
Reviewed Feb. 21, 2018
Excellent customer service and very professional. All questions were answered and I felt no judgement. Everything was explained and made me feel secured in my decision. I will for sure recommend National Debt Relief to any person that needs assistance and wants to better themselves.
Reviewed Feb. 21, 2018
I am very happy with the great help that National Debt Relief given me. They are very responsible and friendly. Definitely I am going to recommend this company to the person who need it. This is a very trustworthy company.
Reviewed Feb. 21, 2018
I couldn't be happy with all the customer service I received. I was a little skeptical at first, I even hung up, sat for a couple minutes then called back. My nerves were settled by the great customer support. Thank you.
Reviewed Feb. 21, 2018
They made everything so smooth and easy. Everything was filed and done within an hour and they go over everything with you. I’m happy I was able to come across them online! They help me through a rough situation and now I’m back on track to being debt free!
Reviewed Feb. 21, 2018
Your employees were very kind. They worked with me until I understood everything from the first phone call to the last phone call. Your employees were very professional. They were very understanding with the fact that my computer was not cooperating and told me not to worry as I could take a picture of the paperwork and send via email.
Reviewed Feb. 21, 2018
Working with National Debt Relief is better than paying all the interest on my debt and trying to rob Peter to pay Paul to get all the different payments made. During the enrollment, they emailed me paperwork and I filled it out and emailed it back. They told me they needed me to pay a certain amount and asked what days I could pay it on. And I pay them twice a month. I've been with NDR for a year now, and they email me when I reach a settlement and I let them know if I agree with it. The payments are a little rough but they are better than the debt I had. Lower payments could be better but I can understand that they’re trying to get settlements down in a certain amount of time, too.
Reviewed Feb. 21, 2018
When I did my research, National Debt Relief had great reviews. So, my initial call was very positive. My experience has been positive, and their response time and follow-up have been good. They are very pleasant people and they explain things logically. I am still in the program -- I have a little bit left. They withdraw bi-weekly amount. If I have a question, I call and vice versa. I'd recommend them.
Reviewed Feb. 21, 2018
I was having trouble with my payments. I found National Debt Relief online and I called them. They gave me some suggestions, then I made a contract with them. The enrollment process was perfect and everything was very friendly to understand. I was also impressed that they knew what they were doing. They told me that they found a solution for my account, explained the process to me, and worked with me all the way. They gave me a solution and an option and tried to set up the payments for less than four years. I agreed with that since I wanted to be relieved of those debts. Their customer support has been excellent, too, and I feel good about the cost of their service. It has been really fair.
I promised I’d do this contract and I feel 100% relieved because I have to finish my process since NDR offered me a balance. At first, I didn’t feel that I’d be able to trust someone without any adviser telling me what is National Debt Relief. But I tried to find out the information online and I saw very good information about them. I also felt very protected with NDR with the legal issue that I was having. They gave good advice on how I could settle my payments and finally pay for them. I'm still in the program and I'm very excited. Some account is still outstanding and I would like to call them to see how we can try to do another good deal.
Reviewed Feb. 21, 2018
I interviewed a bunch of different companies and National Debt Relief had one of the better reputations. I got into debt consolidation and enrolling was fairly easy. They were very good at working out my payment plan. However, they're not very proactive about reaching out to me and I would've liked a little more communication from them.
Reviewed Feb. 20, 2018
I have been trying for a few years to get someone to help me. I am very grateful to you. I feel a huge weight of stress come off me. Your team has been very informative and are very patient with making sure the client know everything. Thank you so much.
Reviewed Feb. 20, 2018
The two folks that worked with me performed over and above expectations. Very professional. If they worked for me I would promote them and give them raises. I have dealt with many folks they were the most professional. You should be proud having them on your staff. Thanks again.
Reviewed Feb. 20, 2018
They were very informative on the information I required. They answered all questions that I had for them and answered them quickly and I believe accurately. I believe that the program is going to be very beneficial in helping me and my wife become debt free.
Reviewed Feb. 20, 2018
NDR provided clear and friendly service to an emotionally fraught situation: DEBT. They were terrific at following up, which was especially helpful since this is something that I wanted to forget needed to be dealt with. They were gently persistent without every being a nuisance.
Reviewed Feb. 20, 2018
They made sure I understood everything and answered any questions I had. They walked me through all of the documents, details, and made sure everything was correct. I feel at ease now knowing that I have someone to help me crawl out from this crushing amount of debt. I will be able to go forward being careful not to get into this problem again.
Reviewed Feb. 20, 2018
I am so glad that there are people like you all that can help me! I really tried to do this by myself, but it became impossible once my Son and Daughter in law needed help with their finances. My Daughter in law couldn’t work due to her all of a sudden not being able to move her legs. My Son having to take off from work to bring her to the Doctors. I had to pay the daycare for my granddaughter. Besides helping with their bills. Thank God you guys exist! THANK YOU! THANK YOU! THANK YOU!
Reviewed Feb. 20, 2018
The whole process was painless and everyone was very helpful. I am very pleased to be part of National Debt Relief and look forward to a great relationship. I will be sure to recommend your services to anyone I know who could benefit from your services. Thank you so much.
Reviewed Feb. 20, 2018
Saved my life. If it wasn’t for National Debt Relief I would have gone bankrupt and would have never paid off my creditors. I’m so glad I found them and I’m now so close to being debt free. They always strive to help me in any way and always kept me updated with everything. Highly recommend them.
Reviewed Feb. 20, 2018
I recently had a settlement offer from a creditor. NDR negotiations saved me over $700.00. I was extremely pleased and relieved with the debt was taken care of... I would recommend this organization to anyone drowning in credit card debts. Thank you for your professional way of providing me with getting out of debt.
Reviewed Feb. 20, 2018
I was very relieved and surprised how fast a settlement was reached with one of many of the debts I owe. I pray that the NDR will be successful at resolving all the debt I owe. We are very pleased with National Debt Relief.
Reviewed Feb. 20, 2018
Great customer services. Just wish I started my case with the same agent from beginning to end. Claudia was great she answered all my questions and was on spot. I made my decision to go with program with her professionalism. She was on time and new what she was doing!
Reviewed Feb. 20, 2018
It's still early in the process of debt consolidation, but I don't hear from anyone, my credit score continues to take a hit. Don't know what they're doing with my credit cards companies. I hear nothing. But it's early, but score has taken a massive hit.
Reviewed Feb. 20, 2018
Just starting the process, so far, everyone has been respectful and I look forward to their assistance, while still be treated with respect and dignity. Every phone call has been timely, to the point, and not over long winded. They work with my schedule, which can be complicated at times.
Reviewed Feb. 20, 2018
They were clear in speech, easy to listen to. I totally understood everything being said to me in my matters. And they were very polite and caring. She stuck with me to make sure I understood everything being read to me, and my rights, and things I need to do on my end.
Reviewed Feb. 20, 2018
Teddy and the lady from the welcome call were very help and had patience when I asked questions. They were very knowledgeable of the debt relief process and able to provide me with my various options. I enjoyed talking with both of them and appreciate their help.
Reviewed Feb. 20, 2018
Best thing I've done to help with finances, great program, takes awhile to start getting things settled but once they start to settle it's a great relief. I would recommend this program to anyone in need of debt relief. The program does exactly what it says it will.
Reviewed Feb. 20, 2018
The National Debt Relief program has a very professional, and courteous team, answered all my questions and concerns. Informative, they went over every detail in the clauses, so there were no confusion. They walked me through every step they take to help me in quest to being debt free. They showed me the thousands I am saving compared to if I paid the minimum monthly payments to my creditors. I am very appreciative to have them help me. I would recommend them to anyone and everyone I know.
Reviewed Feb. 20, 2018
Very compassionate and professional. Felt relief for the first time in years. Staff is friendly and encouraging, and informative. I wish I would have known about this a year ago. Starting over after a massive pay cut and divorce has been very difficult. But I feel like I will get my life and my credit back now.
Reviewed Feb. 20, 2018
Very friendly and very good. Been using them since about June 2017, debt is being resolved very quickly. They're very easy to get a hold of. I like how they will call, and email you. If you miss the call, you'll get a email. Simply fantastic and I'd recommend them to anyone.
Reviewed Feb. 20, 2018
It is a bit confusing at first if someone wasn't aware. All questions were answered. Hope the program is a success and am unsure about the legal fallout but am hoping for the best. The people I spoke with were helpful with answers to my questions.
Reviewed Feb. 20, 2018
They are awesome! I was treated so kind and with respect. Never once did they make me feel ashamed. They work hard and quick to resolve my debt. I would highly recommend to anyone looking for debt solution. They stick with you every step of the way.
Reviewed Feb. 20, 2018
The entire process has been seamless! This company offered us hope for the future when it looked kind of bleak. Everyone we’ve interacted with has been both congenial and knowledgeable with regard to our specific situation. We have not felt pressured from any angle.
Reviewed Feb. 20, 2018
After calling a few other debt consolidation companies, I settled on NDR as they offered the best results. I feel confident in their experience and have no doubt that this was the right decision. They walked me through the entire process, answered all questions I had, and explained the agreements before I signed anything.
Reviewed Feb. 20, 2018
I would recommend this agency for their friendly service representatives. They have been very helpful and have reduced my debt in just 6 short months. They have kept me informed of the results of dealings with the credit card companies and I no longer have to deal with threating calls from them.
Reviewed Feb. 20, 2018
Awesome, so helpful. I’m in a rough spot getting out of the marine corps and all and this has truly saved me. Not sure what else I coulda done but again this came in handy. Great program and very helpful people on the lines.
Reviewed Feb. 20, 2018
I have just enrolled with National Debt Relief and the service has been outstanding so far. I am relieved to have someone in my corner while trying to resolve a great amount of debt - they do seem to be on my side!
Reviewed Feb. 20, 2018
Customer service was able to help me adjust my draft schedule to one that suits my direct deposits better. I was put on a bi-weekly draft as opposed to being drafted monthly. This was very helpful and will help me avoid bank fees.
Reviewed Feb. 20, 2018
The easiest experience ever! I pay regularly to my NDR ‘bank account’, ignore all phone calls, and they do all the negotiating. Two settlement offers in 6 months. I give the okay, that easy. That was super fast! 2 cc done, and 1 to go. Staff is friendly and reliable.
Reviewed Feb. 20, 2018
Great service, very friendly and helpful. I have a full understanding of how the program works and how it will help better my future and be financially fit. Everyone was really nice and went through the information to the best of their ability.
Reviewed Feb. 20, 2018
They were very helpful and efficient in solving our debts! Everyone whom we dealt with at the company was very nice. They took care of our debts quickly. They were easy to contact and returned all calls and/or emails in a timely matter.
Reviewed Feb. 20, 2018
Lesya was very helpful in answering and guiding me through the process of my loan consolidation with NDR. She supported me and reminded me along the way of how much closer I was in financial freedom from all of my payday loans. I was finally approved thanks to her listening and doing her part in our contract. The welcome call was also very informative and my questions were clarified in order for my concerns to be assured. Thanks again NDR for your help and I hope this program can help me out to manage my finances this year.
Reviewed Feb. 20, 2018
The agents are extremely caring and empathetic about one’s financial woes and made me comfortable with proceeding with their services. I’ve never had such a pleasant time with speaking over the phone with a representative and I would highly recommend this service since it’s quick and easy and adorable.
Reviewed Feb. 20, 2018
Very helpful. Jose the person who worked with me did a fantastic job. I feel so relieved. I can’t wait to get this going. It has changed my life. Thank you debt relief and Jose and the whole team. You advertised this on a television station that I like. Thanks.
Reviewed Feb. 20, 2018
I'm so happy with working with National Debt Relief. They didn't take a lot of time to get started on my debt and the amount agreements are right on time. I would tell my friends and family about this program. It is very helpful when you get over your head in debt and can't see another ways out.
Reviewed Feb. 20, 2018
Just enrolled, and I am pretty excited. I've read nothing but good reviews so I decided join the family. I was under a lot of stress because of my debt, and with simply talking to someone at National Debt Relief about my situation and getting honest feedback made me feel a lot better. Up to now the service has been amazing and extremely helpful with any concerns I had.
Reviewed Feb. 20, 2018
My customer service so far in the process has been excellent! Both Michael ** who enrolled me and Simon (did not catch the last name) who did my welcome call were excellent (professional, efficient and well informed) and I would definitely recommend National Debt Relief to others.
Reviewed Feb. 20, 2018
Everything is progressing as we were told it would. The debt is being negotiated and settled and we're very happy with the results so far. The process has a LOT of paperwork and agreements but it's relatively simple after everything is put in place.
Reviewed Feb. 20, 2018
I like it when I get an email and an offer has been made and that lets me know that things are happening and love to see bills paid off. Hate getting calls and letters but that has improved over time. Would like to see bills get cleared or offers made a little faster, but I like this company so far.
Reviewed Feb. 20, 2018
Good service so far. Pleased to be able to work with Debt Relief. Thank you for your help. Both the welcome call agent and also Jakeih did a good job explaining everything to me. That's all I have to say at this moment. Please a have a good and safe day.
Reviewed Feb. 20, 2018
Everyone was friendly. Willing to work around my busy schedules when it came time for contacting me. They were also very quick in responding to all my questions. It's great to know they will take care of everything for me so I don't have to deal with creditors or their lawyers.
Reviewed Feb. 20, 2018
So, far it has been a good experience and everyone has been so helpful in making sure I understand and answer any questions I have had. Thank You to Randall ** who was the CRS that get this started. I will make sure to refer friends and family.
Reviewed Feb. 20, 2018
Very helpful and understanding. Easy to talk to and they are very good at what they do. You save about 20 percent of what you owe in this program. I can't wait till it's completed to more stress due to the fact that I can't pay my bills. It's an amazing relief!
Reviewed Feb. 20, 2018
It's only been a day since I started working with NDR but so far my experience has been good/quick/easy. I hope it continues to be this way throughout my time with NDR. I have done this before with another company and know this works so I am hoping for the same experience here.
Reviewed Feb. 20, 2018
This is a Great beginning for my account. I didn't expect it to move so quickly. Looking forward to resolving the rest of the account with such accuracy and being so expedite. I would recommend this not only to my family but to friends. Thank you.
Reviewed Feb. 20, 2018
The initial phone call I received was incredible. I slept like a baby that night! The welcome call after the papers were all signed was a little hard to understand, but the welcome packet that was e-mailed afterward went in depth about the questions I had! There is a light at the end of the debt tunnel and without National Debt Relief I wouldn't be able to say that.
Reviewed Feb. 20, 2018
Your welcome was very nice and she was very helpful. I look forward to working with your team and get my debts all cleared up in a timely manner. I had another team working with me but they just gave up on me, I was very disappointed in them. Hopeful you will be better and not do me the same. Thank you guys for everything.
Reviewed Feb. 20, 2018
It has truly been a blessing working with National Debt. They have be more than accommodating when to came to our situation. I can't thank them enough and look forward to continue working with them on my quest to become debt-free.
Reviewed Feb. 20, 2018
Thank you for answering my questions and reviewing the file online with me. I have been in contact with other companies and they were not as thorough and honest about the fine print. Elizabeth ** asked me the necessary information to help me determine if I qualified for the program. She even called me back when she told me she would call.
Reviewed Feb. 20, 2018
Despite this difficult situation, National Debt Relief staff made everything easy and understandable for me. All of my questions were answered and each step was explained to me. I now feel some hope for the future. I didn't expect to be able to complete the enrollment process as quickly as I did. Erik even returned my initial email on a Sunday!
Reviewed Feb. 20, 2018
I found all personnel who worked with me to be very professional and very courteous. In addition I felt the company was well run with the way they handled this delicate problem of debt relief with post enrollment congratulatory phone calls for my thorough understanding. They answered all my questions.
Reviewed Feb. 20, 2018
The best feeling is when someone else supports you and guides you. We were so overwhelmed and then we contacted National Debt Relief. The anxiety stopped, and so did the fear of losing everything. Thank you from the bottom of our hearts.
Reviewed Feb. 20, 2018
I was extremely happy when one creditor was paid off and very surprise how they paid them in 4 payments. Thanks again for all your help to be debt free and eventually to bring my credit in a positive area.
Reviewed Feb. 20, 2018
NDR made it possible to see the silver lining behind the cloud. Before NDR every day was like living on the edge. I can now face each day with a smile. Everyone was very friendly and explained very clearly the entire process. Would highly recommend NDR to a friend.
Reviewed Feb. 20, 2018
It is a relief for me that National Debt Relief is handling my debts. It was easy. It was quick. And it was simple. They keep me up to date what is happening and send me emails when an agreement has been reached with a creditor. I highly recommend National Debt Relief to anyone in financial trouble.
Reviewed Feb. 20, 2018
I was notified by phone and email that one of my creditors was going to settle with me. I made arrangements to put the extra money in my account to pay off this creditor. National Debt Relief was very professional and polite. The woman explained everything to me and also sent me a schedule of the payments for this creditor. I am very happy with this. Thank you.
Reviewed Feb. 20, 2018
I had a great experience with this company. They explained every part of the process in detail, answered all of my questions, and were always there for me. They will make sure that you know exactly what is going on with your account at all times.
Reviewed Feb. 20, 2018
Every representative at NDR were very professional and clear explaining the program. I felt at ease and a whole concern off my shoulder. I feel very confident with NDR assisting me to get out of debt and enjoy life. I recommend NDR assistance.
Reviewed Feb. 20, 2018
I am extremely excited to have joined this program! Ben **, my Debt Specialist is absolutely phenomenal!! He is professional, polite, understanding and patient in explaining details. Answers questions in a clear and concise manner. My welcome call and review of the program with Karen was fantastic to clarify all the information was correct and accurate and to once again verify my complete understanding of the program and all the ins and outs of it. I am looking forward to the relief and getting back on top of my finances and back on track with improving my credit. There is a lot as the customer you need to complete, review and pay attention to, but everyone involved is there to help you and assist you. So glad I have this Team - National Debt Relief!!
Reviewed Feb. 20, 2018
The rep I spoke to was really nice and helpful! It's pretty late, I had many questions and she was incredibly polite and informative. She made sure I understood everything and answered all my question. This is my first time enrolling in a program like this so I was very confused and in deep need of guidance, I'm glad you guys have reps who actually care and know what they're talking about. Thank You!
Reviewed Feb. 20, 2018
I want to say Thanks a lot for all your help. Everyone that help me was great. Everyone I talk with was very clear and took the time to explain everything to me very well. I want to say thanks again for everyone that help me. :)
Reviewed Feb. 20, 2018
I recently started working with National Debt Relief, and everyone I worked with was very helpful. They even settled on a couple faster than I expected. They were always there to answer any questions I had. They helped me every step of the way. Thank you so much for your help.
Reviewed Feb. 20, 2018
My rep was very informative... answering questions before I even asked them. I'm hoping the whole process will go as they say. The welcome call was very informative as well. Going over the process a second time. I believe I truly understand what will be happening when it all starts.
Reviewed Feb. 20, 2018
From start to - just one more to complete - my experience with National Debt Relief has been wonderful. They have been most caring and helpful. I would highly recommended to family or friends that are in need of their services. Thank you from the bottom of my heart. I couldn’t have done it without you.
Reviewed Feb. 20, 2018
I'm still new to all of this but I'm really happy so far with the customer service and I'm hoping this will be the answer to my (our) prayers!! Everyone I've spoken with has been so nice and very informative upfront. I'm forever grateful for all of your help! There IS a light at the end of the tunnel!! :)
Reviewed Feb. 20, 2018
I can’t say enough good things about my experience with NDR. Both representatives that assisted me were professional, courteous, and explained everything in great detail. It gives me great peace of mind to finally have an end in sight on my uncontrolled debt. It happens to many people, and they made me feel welcome and at ease the entire way. Thank you so much!
Reviewed Feb. 20, 2018
They are very Knowledgeable, sincere and personable. They did not make me feel bad about having to reach out for help for my financial situation. Everything was explained clearly many times so I feel comfortable knowing what will happen going forward.
Reviewed Feb. 20, 2018
Courteous and friendly. Felt uncertain about what decision to make but they explained everything and let me know how deep I was in and what was some of my options. Still new to the program but hopefully I can get back on track with the help and guidance of debt relief.
Reviewed Feb. 20, 2018
The team members were pleasant and easy to talk to. They treated me nicely and listened and gave me very positive advice. I would definitely recommend National Debt Relief to all whom are in a bit of a bind and are willing to take the time to listen and see what the solution the team members recommend.
Reviewed Feb. 20, 2018
National Debt Relief Team members were very nice and was great assistance! Thanks everyone... Each member was very detailed and patient... The team members was understanding of a very difficult situation in life with divorce and assuming all the debt... Thanks again everyone... God Bless!!!
Reviewed Feb. 20, 2018
I had a great experience with the customer service rep. He made me feel comfortable and answered all my questions. I would definitely recommend this company to people I know who need debt help. I’m looking forward to becoming debt free in a matter 24-39 months with their help.
Reviewed Feb. 20, 2018
When I realized I couldn’t get access to my older contact info, the crew was very polite and helpful when updating. I had many questions in regards to this first settlement and I was helped and given further info on the others. So far my experience has been amazing. My original consultant assured me that I was doing the right thing and admired me for getting help and that y’all would take care of the rest. It warms my heart with the sense of being taken care of by this company.
Reviewed Feb. 20, 2018
The welcome call service representative was quick, simple, informative and great customer service. She made sure that I understand the material and she also had patience with me. The emails we discuss were sent promptly and I am able to move with the process.
Reviewed Feb. 20, 2018
I had excess debt so I got on the program of National Debt Relief. But after going through their program for a year, I'm still no better than I was a year ago, so I've discontinued with the program and I'm filing for bankruptcy. The enrollment process was lengthy and I satisfied just one of my accounts within the year that I was on their program. They had set up payment once a month for an agreed amount. But after they got one account settled and they were serving my other accounts, all of a sudden they said that I wasn’t putting enough money in and I had to put in more money, and that was one of the reasons why I stopped. Also, the service cost more than what I was satisfied with. I'd tell a friend or family member not to do the program with National Debt Relief.
Reviewed Feb. 20, 2018
I liked National Debt Relief from the get-go. They were straight up with what they wanted to say. I signed up with them and I’m still on the program right now but I'm almost done with it. My negotiators have been really good and they answered my questions. The only thing is if I miss a payment, they shouldn’t try to push for it.
Reviewed Feb. 20, 2018
I was in debt and National Debt Relief seemed like the best one based on my research online -- they have all good reviews. I enrolled online by filling out something, and then they called me back. We went through everything, then they sent me an email and I signed up. It took 24 hours to get the approval. The negotiators are doing their job. I can call them all, and they normally call me with a settlement, and they email me. They are helping me work down some of my debts like getting it and making settlements so that I can pay less. The cost is also good for the quality of service I get. I still have another year, but my credit score is already going up. They are a good company.
Reviewed Feb. 20, 2018
My husband and I broke up and we had a lot of credit card debt, and he wasn't helping me anymore, so I needed to consolidate my debts. National Debt Relief was referred to me by my dad and they provided debt consolidation services to me. I went online and filled out some information to enroll with them, and then the gentleman rep from National called me and got further information for me. He explained everything well and answered any of the questions that I had, so I liked that. Then they sent me documents via email and I completed the forms. They went over the debts that they were consolidating and the amount that they would be able to knock a little bit off my interest to lower my complete payment.
So far, the quality of the service that I've received from them has been good. They were thorough in explaining everything. They let me know that they would be in contact with my creditors and that they would be able to lower my payments, but they weren't able to tell me by how much because they had to negotiate with my creditors. But all the negotiation was on their side, so I didn't have to deal with any of that. It's a very simple, easy, and quick process, and for its price the service works for me. I usually have electronic contact with them. They send me emails when they've worked out a plan with my creditors and they ask me via email whether the plan works for me or not, then I give my consent. National Debt Relief has done wonders for me and they're helping me along. I'm now eight months into the process and I've already had a couple of my accounts paid off. Working with them has helped raise my credit score, so I'm good and I have no worries.
Reviewed Feb. 19, 2018
I never expected such prompt, explanatory, and genuinely caring support from a debt relief service. I actually felt relieved within the first few minutes of my conversation with Clinton **. The whole process was very streamlined, and the advice, and instructions are clear and concise! I am truly grateful to National Debt Relief, and recommend anybody to take that first step to a better future, debt free! I really feel like you guys were there to take me the rest of the way and it provided some much needed peace of mind for me and my family in this stressful time! Thank you!
Reviewed Feb. 19, 2018
Very professional and helpful. From start to finish the process was quick and a huge relief. It is good to know that there is help when you get over your head in debt. With the ever-changing economy, there is help when you need it most. Thank you so much.
Reviewed Feb. 19, 2018
Thank you for helping me get out of debt. After my car accident and needing the time off to get rehab and see all my doctor appointment I was unable to work and could not pay my bills. National Debt Relief helped me so much during this critical time. Saved my life.
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