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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • FProfessional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    2 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 270 Reviews 53435 - 53635
    Verified purchase

    Reviewed July 19, 2017

    I took the plunge and glad I did not wait... This was lightening-fast and easy... And already, feel a plan is in place, worry-free and strong goals ahead for great, great future. This is a class-A outfit all the way...

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    Reviewed July 19, 2017

    I would recommend National Debt Relief to anyone, they work very hard to strive for the best results and in as short a time frame as they possibly can. I was skeptical at first but now I am with them, I am so grateful for their assistance, I am now on the right path to being debt free, so many systems are designed to keep us in debt but this company will get you out of debt as much as they can. Well recommended to anyone in debt that needs a clean slate in life.

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    Staff

    Reviewed July 19, 2017

    So far the experience has been exceptional. Everyone I have had contact with has been professional, very helpful and courteous. Very pleasant experience. I would definitely recommend this company to friends and family. Looking forward to a very rewarding relationship.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Excellent support. The team is always helpful and understanding of the client needs. Answers phone with empathy and the needs of the client are first. They don't let you off the phone until they feel the client is fully aware and understands what is going on.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I was having a hard time keeping up with all my bills. I was not behind, but I felt like I was drowning in debt. When I called I was just inquiring, but after speaking to David, he assured me that he was able to help me. After I was done with the call, I felt like there was a weight lifted off my shoulders. Since then I have been contacted by the office several times to fill out additional paperwork. Overall I would recommend to other, and already have.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Great company, courteous, professional and caring customer service. Always there for you, will you the last word. Gave me the opportunity to "breathe" again. Will always be grateful to the many different customer service members who responded to my needs and always stated if I had any more questions. I feel special!

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    Customer Service

    Reviewed July 19, 2017

    Had an issue with not being contacted in a timely manner which was legally important/was told you would handle it, and you did not! Other than that one think your customer service has been superb. Maybe you could give a little more info upfront.

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    StaffTransparency

    Reviewed July 19, 2017

    Working with National Debt Relief has been, hands down, the BEST DECISION I have ever made to date. They have been supportive, understanding, transparent, effective, and they work for YOU!!! I have been able to reduce my debt CONSIDERABLY without financial strain. I am finally able to hold my head up higher as I see my credit get better and better. I have gone from 12 delinquent accounts to 2 in about two years. I am on my way to financial freedom! I have recommended several friends and family members and will continue to do so. Thank you and great job!!!

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    Verified purchase

    Reviewed July 19, 2017

    I was trying to get temporary relief because of a death and all they wanted to talk about was the penalties if I stopped for one or two months. They could not provide me a solution for the dilemma I was in. I was hoping for solutions, not more problems.

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    Verified purchase

    Reviewed July 19, 2017

    This is my second month with debt relief. It is so easy as the funds are directly deposited. The form letters that I received were also good. Excellent so far! I recommended your services to my friend who has a relative with problems also.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    10 months to go and I will be debt relief. They have done a picture perfect performance and I cannot thank them enough. They check on me every month to see if I need anything else. Very professional. Thank you National Debt Relief from all my heart...

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    Verified purchase
    Process

    Reviewed July 19, 2017

    Still new in the program, but am happy with what is happening. I am looking forward to more of my accounts dropping off. I am really looking forward to when all the bill calls stop. Thank you for all your hard work. Thank you, thank you!

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have been with National Debt Relief for over a year and they have been very helpful, they have answered my questions promptly and efficiently and have been such a big help in that they are helping straightening out my accounts, I have been able to sleep more and relax that they are helping me so much. I recommend them to anyone who needs help in straightening their accounts out.

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    Verified purchase

    Reviewed July 19, 2017

    The entire experience was fast and very professional. Being able to do this will allow me to stop losing sleep over my debt and will help discipline me to stop using credit cards to live on. I will have my debt paid off in 3 years opposed to 10 and it will be a lot less.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    National Debt Relief was very helpful, and 100% responsible for me being debt free today. Their staff was professional, thorough, and friendly. They handled all the annoying creditors, and collection agencies. Trusting in them was the best decision I've made while settling my debt. Because of them, I have been able to live worry free, and now, debt free! I recommend National Debt Relief to anyone struggling with credit cards, bills, and collection agencies!

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    Customer ServiceProcessTransparency

    Reviewed July 19, 2017

    Very satisfied. Love the program. It help me get out of Debt. I would recommend it. They always answer all my questions in time. When need it any information they will send right away. Always call me when they had any offer settle and explain every step.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have one year left of a 3-year program. NDR has handled everything so professionally. I have had minimal if any phone calls from debt collectors. I am able to log into my bank account that they set up for you for this purpose and see the progress on my settled accounts. NDR is great if you need this type of service.

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    Transparency

    Reviewed July 19, 2017

    I was skeptical of this program, and did all my research upfront. Even spoke with a company representative and took some time to look it over before enrolling. This company has been very proactive in settling my debt, and communicates with me every step of the way. It has worked out just like it was explained to me, and they don't take a dime of my money until they have settled with debtors. I would recommend this company and program to anyone.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Tia was so helpful from our first contact. She made me feel at ease as this is a scary issue to have to address. She was so positive and it made me excited about my debt free future! The welcome call was a little redundant but I understand that it's necessary legally.

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    Verified purchase

    Reviewed July 19, 2017

    Had a great experience and am already feeling the relief of knowing my debts are going to be paid off with a payment I can afford and my credit is going to get repaired. I was always paying the minimum amount on numerous credit card accounts and barely making it each month.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am NOT impressed with NDR. I feel that all they want is their money (commission) and every time I had called about a new offer they told me I always had to pay more (due to NDR collecting their fees). They are unfriendly and I feel like they are not helpful. I'll NEVER go back to NDR.

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    Transparency

    Reviewed July 19, 2017

    Haven't had any dealings with the program other than paying for it. Seems like they should at least be keeping me up to date on what is transpiring, like if the Power of Attorney letters were sent to my creditors but I have heard nothing.

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    Verified purchase
    Process

    Reviewed July 19, 2017

    I just finalized my program today. I feel like a huge weight has been lifted off my back. I am confident NDR will take care of me and my journey though this process. The entire process has been very easy.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    The person that was helping me was rude I felt. I told him my issue and he act like he really couldn't help me. I was not please at all with the phone call that I had. I had to explain myself too many times for him to understand the meaning of my call. It should have not took as long as it did.

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    Staff

    Reviewed July 19, 2017

    At the beginning they were patient when they were filling out the forms. They are doing a great job and handle every question with ease. I like the fact that the payments are automatically deducted. It has been great experience and I am glad that I do not have to go through bankruptcy.

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    Customer ServiceTransparency

    Reviewed July 19, 2017

    I enrolled some months ago and made a $20,000 deposit in order to expedite the process. Initially, I was thrilled with both the results and customer service. However, there are two accounts outstanding that should have been resolved months ago and for some reason, are stagnant. I am unable to get an explanation of this delay nor an updated status. I am considering canceling the balance of the program if I don't get some satisfaction immediately.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    This service is on track for helping us out with the debt we occurred after multiple bad hits in life. Customer service has been a great help if you need anything else from them. We are glad to get the help we needed in dark times.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I like National Debt Relief. No problem with them. High five! I would though like to get a phone call to verbally express my appreciation for your service. I hope to complete all payments as soon as possible so that my credit rating goes back up. Thank you.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 19, 2017

    Excellent customer service and quick response to questions. I have been with National Debt Relief since 2015 and the service has been excellent. I will recommend to any person who needs help with credit. Thank you for accepting me into this program and helping me.

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    Verified purchase

    Reviewed July 19, 2017

    Still in process of settling my debt. So far I would rate NDR and the job they are doing as very good. I especially appreciate the ease with which I can contact them and speak to anyone about my account. I would recommend them to anyone.

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    Verified purchase
    Price

    Reviewed July 19, 2017

    I signed on for $16k in debt to be paid off in 31 months. After only 6 months of on-time payments, NDR has settled 3 of my 4 creditors saving me almost $5200 in comparison to me paying my debt off alone. That is in addition to saving me interest charges. I always receive fast responses when submitting questions or calling the hotline. The customer support is wonderful. Choosing NDR is smart for debt relief.

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    Verified purchase
    Customer ServicePrice

    Reviewed July 19, 2017

    My experience with National Debt Relief has been fine. They do help with getting settlements as promised. The drawback is they are not there for you when you get summoned to go to court. They charge you to write up a response to the subpoena which never helped me in my two times taken to court. But it did cause them to call the companies and come to a settlement agreement faster.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    It has been a good experience, because they all work with the client AND creditors. Especially the clients. They considered my economic problems and helped by my paying less. They have really helped me. The only problem is I do not have good credit!

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    Verified purchase

    Reviewed July 19, 2017

    I paid already for my account last year but my account is not finished. When I speak to your worker, "You have pay to more money" and I paid 5 more. When I check for my credit, still my credit so bad... I don't need pay more... Please finish for my account clearly. Thank you... And I paid last. Feel so bad. Please finished.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have made two deposits to my account with no confirmation that the monies are there. As well I was told I would receive a confirmation via email and I have no idea what is going on; other than my accounts are calling 6 to 7 times a day harassing me. I should have researched this more before making this decision.

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    Verified purchase

    Reviewed July 19, 2017

    My experience so far has been very satisfactory. I was surprised with the quick action already taken in the short time I have been enrolled. I was apprehensive about enrolling, but have been satisfied with the outcome. I would recommend this program to anyone with a debt problem like I had.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I am usually very nervous when dealing with companies who promise to help with my private student loans. But NDR has my confidence. I have researched the company, and have read some reviews. I start with the bad ones to see if fraud is relevant. But it is not. Thank God. And their customer service staff is really helpful and courteous. Thanks for helping me to have peace of mind throughout this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    So far, you have been a nice and very serious and respectful people. You are surprisingly so accessible every time I call that in seconds I am attended by a Succes Team Member who takes the call with a great sense of responsibility and care. Your consistency attending my concerns allows me to feel an extraordinary atmosphere of engagement and an exceptional leadership that reflects in you all. So far, I a4m extremely satisfied!

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    Verified purchase

    Reviewed July 19, 2017

    I am a client of National Debt Relief. From the very first day I signed up and made my first payment and up to the current of 2017 of July, I truly have no complaints, not at all. National Debt Relief has truly lived up to their commitment.

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    Verified purchase

    Reviewed July 19, 2017

    I have put more than the agreed settlement account and then I'm supposed to put it in again because the money keeps shrinking. I was told that one debt was paid in full just to have another person tell me that I still didn't have enough money to settle it. I HAVE ATTEMPTED TO DROP THIS COMPANY SEVERAL TIME WHICH WILL HAPPEN TODAY... I feel like I'm being jacked around. I was told that I had one settlement completely paid off then to find out that the 1117.00 just disappeared for some strange reason.

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    Process

    Reviewed July 19, 2017

    I had debt that I knew I would be paying on forever if I didn't do something. This helped me gain my freedom back. I would recommend this to a friend. I had no problems the whole time I was in this program.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    National Debt Relief has worked hard to negotiate with my creditors. They have secured several payoffs already and those cards will be paid off shortly. They have been great about keeping me updated on my account as well. The service team has always readily helped me whenever I had a question or needed help with something. I would absolutely recommend them to a friend or family member.

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    Verified purchase
    Price

    Reviewed July 19, 2017

    I was not informed that I was going to have to pay taxes on the agreed payoff. After that and your 25% fee actually cost me more money and changed my Credit from Above average to horrible. This was a very expensive and costly lesson to learn.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Knowing that you can sleep at night without worry about the credit cards. These people make it happen. They are quick to respond when you call them and also they give you peace of mind. I will definitely recommend to friends and family.

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    Verified purchase

    Reviewed July 19, 2017

    My wife has tried to contact the negotiator to find out how much money extra we should put in our account so that they can start negotiating at settling our debts. We have been unsuccessful to date which is frustrating because we want to move this along and get this done. Can a negotiator at National Debt Relief contact us so we can discuss this strategy? Thanks.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have a beautiful experience with NDR, I really recommend that to everyone with financial problems. They always answer my question on everybody and then make my life easy. No problem. Always there for me. I am so proud about my decision with that company. Really, really work hundred percent.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    My experience with working with National Debt Relief is excellent due to the fact that the associates reviewed my situation and came up with a plan to resolve my debt. The associates were very professional. I would recommend National Debt Relief to anyone who has a debt problems. On a scale 1-10 I give them a 10.

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    Customer Service

    Reviewed July 19, 2017

    I am ready to pay my last installment on the program. I have not heard from anyone about my account being completed! I received plenty of calls when they wanted my money! It would be nice to receive a call or email about completing this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I stay confused on this deal 24/7. First I was called by a very happy and anxious lady that told me a creditor had settled an account for $797.33 and then find out it was $800 and some. I'm just not sure about this and losing faith in the whole thing.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    I want to thank y'all for helping me to recover in my finances and rebuilding my credit. So far, I'm well on my way to recovery. It's still a long way to go but it's a start. Y'all are very courteous and professional. Thank you again.

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    Verified purchase

    Reviewed July 19, 2017

    When I signed with NDR they handled everything. I have settled with 4 debts and hope to be free of debt within 2 yrs. I would recommend them to everyone who needs help to be debt free. I am very pleased with their help and efforts.

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    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    It's frustrating trying to get a hold of someone who can actually answer my questions. I didn't get a straight answer to multiple things. I got a few different answers a few times. I'm just not fully satisfied with the experience. If it's your business/enterprise/company you should be able to answer questions directly.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    I was told I wouldn't get sued. Second person being paid off sued me. I have asked too many times to get in writing that it has been paid off from each client. Nothing. It got paid off so done is done. Very much a sales crew in beginning with hard sales. Thanks.

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    Verified purchase

    Reviewed July 19, 2017

    I was happy with your service until the last few months when no one seemed to be able to give me a true standing, and did make a major mistake and then after they said all was paid, I still many many months later have not received the balance of the money in my account that was to be returned to me.

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    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    Creditors beginning to get paid, all question or concerns are answered and the quest to paying my debt has started. Thank you. My support team has done a good job. My mind is a little more at ease plus when I have questions my support team answers all concerns. Being new to this process I was nervous but not anymore. Thank you.

    UPDATE ON 07/28/2017: I am totally happy. At first it was slow but I realize that's the process to build up the account to start to resolve the creditors amount owed. Now we have to date two resolved debts. Good job. The future looks great. I will never get to that point anymore. Already got rid of two cards. Seven to go. Thank you very much.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    I felt completely satisfied with National Debt Relief because they helped me to finally resolve a couple of debts I had trouble resolving. The program proved to be reliable. My only negative disposition occurred when I called to re-add a debt I wanted to handle on my own. The response was unpleasant. The representative was speaking at a rushed paced, my request was misunderstood, the information she gave me was shocking, and I got the impression the help I was asking for was unimportant to them. I have had such trouble trying to resolve the debt I took off the list, and I would have been able to keep that commitment if my husband had not lost his job. Prior to that call I felt completely supported in my ambition to clear my debt. I just hope I get someone else the next time I call.

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    Customer Service

    Reviewed July 19, 2017

    I still getting a lot of phone calls from collection agencies trying to collect money from me, so I call National and I was told what to do. Since then I don't have to worry about that, you guys give a peace of mind and I know that pretty soon I will be free of debt. Thanks National.

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    Customer Service

    Reviewed July 19, 2017

    I'm very happy with the customer service National debt Relief offers. I will definitely recommend to my friends and family. I'm impressed of how fast I was presented with results. I can't wait until I'm debt free. Thank you very much National debt Relief.

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    Verified purchase

    Reviewed July 19, 2017

    I'm almost done with my debt, since I've been paying I've been in a free peaceful mind, not to worry about the other creditors, they really help me to get back on track. I'm so happy now, knowing I paid everything and not owing nothing to nobody. Thanks National Debt Relief.

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    Verified purchase

    Reviewed July 19, 2017

    Have been with NDR since August 2015 and to date have been extremely satisfied with the progress on my debts. I have one resolved account that will be paid off in November and the final account that has not been resolved. Hopefully this account will be resolved so that it can also be completed by the end of November.

    Would recommend NDR to anyone.

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    Customer Service

    Reviewed July 19, 2017

    Great customer service, one low payments and they take care of all the creditors. Best decision I made in my life! They gave me a chance at a fresh start! Now I don't have to worry about making ends meet and still having my debt remain the same. National Debt Relief gave me a second chance.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have had nothing but the utmost satisfaction in working with National Debt Relief. Everyone I have had contact with has been very friendly yet very professional. All my questions and concerns have been immediately answered. I have received valuable counsel in regards to future plans and even in cautions about upcoming decisions. What a great organization to be in partnership with.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Responses from NDR are quick and they keep me in the loop re my account. If some creditors still choose to harass me, I can easily contact NDR and get assistance. They send me results of working with my account holders and best deal in order for me to get it settled and time frame.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    When I started with National Debt Relief I was a wreck. With payments higher than I could afford and no end in sight. Once I signed up and the management of my debts began, I was able to simply pay the monthly payment and relax. Every now and then I got asked if I would like to settle an outstanding debt, and it was done with great efficiency and competence. I always found the staff to whom I spoke extremely polite and helpful.

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    Verified purchase

    Reviewed July 19, 2017

    The best decision I made about paying off my debt. I was completely overwhelmed with my debt after going through a divorce and National Debt Relief stepped in and took care of everything for me. I would highly recommend their services.

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    Verified purchase
    Staff

    Reviewed July 19, 2017

    Great team and experience so far. They always keep me in the loop and are work horses. 100% recommend. I have settled most accounts for 30% of what I owed. If you're looking for help these guys and girls are it. They will always contact you first and see what you want to do.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Your customer service rep did right by me. I had to readjust my payments a few times. I'm virtually self employed so my income is sporadic at times. I had a older payment taken out in July. She deleted the July due payment and started me off fresh for August.

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    Customer Service

    Reviewed July 19, 2017

    Haven't heard about the negotiations for a few months. I would like to be updated at least once a month. It's seems as if I am paying the monthly amount and haven't heard from anyone in a couple of months.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Our experience was really good. We appreciate all that you did for us. It helped with phone calls and service charges. We thank you for your customer service because you were willing to help us anytime that we needed. We were never treated as bad people because we had a severe problem.

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    Verified purchase

    Reviewed July 19, 2017

    They were fast and efficient. They helped me get out of debt in a quick manner. They got my loan approved allowing me to pay off my debt faster than what was first quoted to me. This made my credit score rise. I am now ready to repair my credit. I would recommend NDR to anyone who is struggling with paying off their bills.

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    Verified purchase

    Reviewed July 19, 2017

    Everything going ok. Still waiting on 2 more to go. Didn't know there was so many other charges. Glad I had the attorney work for us. All in all I'm satisfied but will be glad it's over. Been tough especially with my heart attack. Thank you all.

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    Staff

    Reviewed July 19, 2017

    Only just joined so I really haven't had any debts solved yet, but the getting started process was fine. The gentleman whom I was dealing with was very understanding and helpful, so hopefully everything will be okay and I will be debt free within 3 yrs. What a relief that will be.

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    StaffProcess

    Reviewed July 19, 2017

    From the beginning I had the excellent help of Ben **. He was very informative and helpful. I was struggling and he put me at ease. I have been with the program for over 6 months and I have ZERO complaints so far. I am halfway through paying off my debt. Thank you for helping my family!

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I'm only a month in and already have an account settled! I'm excited to see what the future holds with this company. They answer all questions politely and thoroughly. The process has been easy and the staff is there whenever you have questions and doubts!

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Whenever I have contacted NDR with a question, I have received a friendly, clear and complete reply. Very professional. I was recommended to NDR by a friend and would have no hesitation in recommending their service to others in need.

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    Process

    Reviewed July 19, 2017

    They have been great at keeping me informed during the process. Everything has progressed smoothly so far with creditors. It is even moving along more smoothly than I anticipated. The only thing I would improve is tackling some of the larger items instead of always focusing on the smaller debt.

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    Lee increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Lee increased their star rating on Dec. 28, 2017.

    Updated review: Dec. 28, 2017

    Five years ago my debt was easily manageable and I was not too worried. Then in one year all my Debts interest was arbitrarily raised. My cards that were around 6-9% were suddenly in the 25%+ range and I had no way to meet the minimum payments. I was falling behind with no real way to fix it. After a little research, I found National Debt Relief and called them, on Christmas. They walked me through the process of getting them on board to manage this and have them work with my creditors. As of this year, again on Christmas, I am now debt free and am able to breathe again.

    Original Review: July 19, 2017

    Satisfied, but not WOWED - I do not feel like there is enough contact regarding what you are doing for me or why one of my Debtors keeps calling me weekly about payments if you are working with them to reach a settlement. I honestly am tired of hearing from them all the time.

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    Customer Service

    Reviewed July 19, 2017

    I don't appreciate the service I get when I call, they seem to be rude. My payment is way too high each month, and the last 3 months I had to call in order to lower my payment so I could survive the months and pay my other bills. I guess I need to do that again.

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    Reviewed July 19, 2017

    I feel that for my credit card debt NDR has been sufficient. However, when I set up the account I had 2 personal loans that I was reluctant to include but after a lot of encouraging from the person who set me up with NDR, I did include those loans. Since then I have had civil action brought against me with both of the personal loans and when NDR reached a "settlement" with them it was several hundred dollars over the initial debt. AND when I spoke to the creditors myself it turns out that the "settlement" was for more than they were asking as well.

    I feel like the only reason I was encouraged to include those loans was to bolster someone's numbers. Now I'm paying more than the original amount I owed and am 6 months behind playing catch up. I left my account open to settle the rest of the credit card accounts I have but I removed both personal loans. I would not use NDR again and would not recommend them to anyone struggling. I feel that they took advantage of someone already in a bad place financially and made the situation worse... while also collecting a percentage.

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    Reviewed July 19, 2017

    I was nervous coming in, but I am comforted now. I was very skeptical, didn't know if I could trust anyone with this huge responsibility. Now the score is, 1 down, 4 to go! So far, so good. Quality Customer Service. All bases are covered. Evidence shows that National Debt is doing a great job.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Your underwriter Mona ** was not very pleasant to speak with regarding my case. Most of your representatives are nice and very helpful and accommodating. But not her. Mona is abrupt and rude to speak to with. Mona needs to learn how to be cordial and friendly on the phone.

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    Reviewed July 19, 2017

    They were very quick to answer any questions. They also been resolving debt within 6 months. During this time, I was able to talk with someone that explained how to stop collector calls, which saved me a lot of stress.

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    Staff

    Reviewed July 19, 2017

    I have just begun my relationship with Debt Relief Services but am already very pleased with the professionalism, caring and support from staff. My questions have been answered promptly and thoroughly and such a weight has been lifted to know that I don't have to personally negotiate with the credit card companies. Also, as promised, hard copies of the forms I electronically signed have arrived. Thanks to all!

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    StaffProcess

    Reviewed July 19, 2017

    My experience was most excellent. My specialist was most attentive and knew exactly what direction I needed to go to get myself back on a financial track. She explained all that NDR was about and how if I stay in the program I would be debt free in 4 years. I like the idea that if I have an attorney company that would represent me while I am in the program.

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    Online & AppStaff

    Reviewed July 19, 2017

    I am very pleased with the service from National Debt Relief. They are very informative and very reliable. They have handled my creditors in a professional and accurate manner. The website is very accurate and gives a breakdown of all your submitted creditors in a nice graph breakdown. National Debt Relief is doing a great job and I am happy to be working with them.

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    Staff

    Reviewed July 19, 2017

    Bill was so kind and understanding. He was very so patient. I felt so bless to talk to a person like him. He helped me reduce my fears. Thank you again for your kindness. I feel one day this weight that I am carrying will be brighter. Thanks for all your help at this terrible time in my life.

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    StaffProcess

    Reviewed July 19, 2017

    They are very helpful in explaining how the program works and what to expect. They are prompt at letting you know that they have reached a settlement offer. They have always been polite and professional to deal with. I will and have recommended them to friends and family who need the same kind of help that I did. They were a good decision.

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    Staff

    Reviewed July 19, 2017

    Very helpful and helped me resolve and save lots of money. I owed over $16,000 in credit card and store debt. I was keeping it all up but had nothing to move or get ahead of it all. Was always broke and when started their program I was able to get it taken care of and am now able to clear up credit and pay off car faster to get debt free. Would recommend all that are in need. Try it or at least inquire about the services.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    So far everything is going well but is still early. I feel my sales rep was good but he kind of flew by some of the bad parts like taxes, court cost and filings of papers. I do like it that I can call in and they can answer any of my questions. Looking forward to a good working relationship with you all.

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    StaffProcess

    Reviewed July 19, 2017

    This program has helped me tremendously. I didn't know what I would do with the amount of debt I had. The process had worked for me and I am close to completing the program. Thank you for your helpful staff and making this experience more bearable.

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    Staff

    Reviewed July 19, 2017

    I would highly recommend National Debt Relief to anyone. Always show great public relations and extremely efficient. Very supportive! Everyone I spoke with was always helpful and very, very nice. In times of great need, it is a pleasure knowing you have such supportive people to help you.

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    Customer Service

    Reviewed July 19, 2017

    When I first initially call and sign up for the program everything went smooth. They respond to all my questions, call me everyday and now after 90 days I haven't heard a word from them and I'm getting called after calls from my creditors and it look like I'm out here all by myself.

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    Reviewed July 19, 2017

    Everyone I spoke to was very friendly and not judgemental. Gave me the feeling of actually wanting to help opposed to just doing the bare minimum. Very knowledgeable in the program and was able to answer all my questions. Very helpful and clear about the instructions of the next steps.

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    Staff

    Reviewed July 19, 2017

    I recommend National Debt Relief to anyone struggling with credit card debt. They work to settle your debt quickly. I'm very satisfied with their service. Customer support is very friendly and helpful with questions and concerns. They worked with my creditors and lowered my debt substantially. I'm very pleased with my results.

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    Reviewed July 19, 2017

    Best thing that ever happened to my credit!! At first I wasn't sure, then I started getting offers and my debts began to disappear. Totally glad I qualified and signed up for National Debt Relief. I wouldn't have made this much progress on my own.

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    Reviewed July 19, 2017

    I have been with Debt Relief for about 6 months and Debt Relief has been taking 622.00 every month from my checking account. I'm wondering when is Debt Relief going to start paying off my credit card debt?

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    Reviewed July 19, 2017

    Excellent communication. Patient, understanding and professional. I am almost through the program and am so glad a company as yours is there to assists in guiding me to becoming debt free again! I did recommend your services to a friend after her divorce. She will soon be debt free as well.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Since joining NDR, I have felt safe and secure that my financial needs are being met and cared for. I trust NDR 100%. I have never felt this safe when working with financial corporations before! All of the staff that I've been with have been thorough and friendly. Quick response rate. Thank you!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Saved me from financial failure - National Debt Relief assisted me with my credit card debt of just over $20,000.00. At the time I sought assistance from them I had no idea how this debt was going to be paid. I had already borrowed against my house to pay off debt that I had previously accumulated and now I had $20,000.00 additional debt. It was a horrible time in my life. The people I dealt with at National Debt Relief assured me they could help settle my debt and provide me with a payment plan I could afford. The debt could be paid off in 3 years. It would have taken me 10 years or more to pay it off on my own.

    They answered all my questions, fielded phone calls, dealt with hateful letters from creditors and negotiated excellent settlements with my debtors. My entire debt was paid off in 3 years and I am now free to continue living without that stress in my life. I would highly recommend their services to anybody who is looking for a way to pay their debt and avoid bankruptcy.

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    Reviewed July 19, 2017

    So far so good, been big help and friendly staff. Very helpful for any question you may. Always have recommended. Explain details. It's been a relaxing since I sign up. Recommended give them a call. They are very helpful. All I know they are getting me out of debt.

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    Reviewed July 19, 2017

    They have been done accordingly. The money I owe is paid twice in one month. The first payment is on first day and the second payment on fifteenth of the month. In the next four months I will be able to finish payment for my debt. This arrangement will end to fruition.

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    StaffTransparency

    Reviewed July 19, 2017

    Our experience with your company has been excellent. Your updates with successful agreements with consolidated accounts has been outstanding. It's a great relief, pardon the pun, as a retiree to know at this point in life there is somebody looking out for us. Thank you for your great help.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I have to say National Debt Relief have been so wonderful. I have needed help for some time now trying to figure out how to get back on track. I was so scared to call thinking they wouldn't be able to help me. I have to say they have been so great. I'm very thankful from the bottom of my heart. Everyone I talked to were so understanding. Thank you so much!!!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Have only been with company as clients for a month and we have already received our first offer! With a 50% savings! Anytime we have a question the team there answer kindly and honestly. We are looking forward to having a better future after this is all over and being debt free!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Great customer service, eager and willing to help and made sure I understand all the rules. Would recommend to a friend or family member. Made sure I felt comfortable and had a good understanding of what was going on. Felt like he was eager to help me with my situation.

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    PriceStaff

    Reviewed July 19, 2017

    So happy!! AMAZING!!! THANK YOU SO MUCH!! National Debt Relief changed my situation. They turned an impossible overwhelming depressing situation into a great victory and I feel so free and I'm so grateful for their services. I recommend National Debt Relief to anybody who has credit card debt or debt that is out of control and overwhelming interest.

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    Staff

    Reviewed July 19, 2017

    The gentleman who helped us was very professional and informative. He helped us review our situation and what lies ahead. We are closing in on clearing up our last several debts with the help of National Debt Relief. Good job!

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    PriceProcess

    Reviewed July 19, 2017

    It has been OK. I have been having to monitor closely, things not being reported as well as putting extra funds in account so there is no overdraw in my Global. Be glad when done with program. I feel I am having to do their job. They seem to be not calculating and including cost of fees being taken from account every transaction and bank fees which has several times made account short if I would not have put extra money in account. And when I started I gave them a list and then they dug into past 7 years trying to put those items in the pot without my consent. Those were accounts charged off from previous divorce and were well past 10 years old so wasn't happy they did that.

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    Reviewed July 19, 2017

    Poor housing choices left me with over $50k in debt. I was scared of doing this online in the beginning but National Debt did help me get through it. What I really like is that I have learned discipline. $950 a month from my income for almost 4 years. I am almost debt free. Since I now know I can do it I will have at least $500 a month going into savings for the rest of my life. My only complaint is they never really informed me that I was done. They still have my account open as far as I know. It would be nice to get some closure from them so I could pin it on a wall.

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    Staff

    Reviewed July 19, 2017

    Very helpful and informative. Knowing I had apprehension about going this route. Big decision. Made me feel good about my decision and not guilty like some can. I would recommend Debt Relief to all out there who need to make that choice. Thank You Debt Relief.

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    StaffProcess

    Reviewed July 19, 2017

    I enjoyed working with Armani **. He provided the reassurance needed during this difficult decision. He was professional and informative, yet showed compassion while assisting me in navigating the steps to debt relief. He believed this to be the best route for my current circumstances not to mention the added value of seeking out a firm to assist in helping me repair my credit once I complete the program. Though the process was made easy, I do understand the step back from credit is necessary to get myself out of debt. At times we find ourselves, not by choice in uncertain circumstances I am grateful to National Debt Relief for assisting me in navigating this season. Humbled.

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    Transparency

    Reviewed July 19, 2017

    National Debt Relief work very hard at getting my card balances negotiated. I would recommend them to anyone who is overwhelmed by credit card debt. Monthly payment was less than minimum payment of all combined cards. National Debt Relief contacted me regularly for account updates. At first I was leery about it but company was found to be trustworthy.

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    Staff

    Reviewed July 19, 2017

    Easy to talk to - always available if you have questions. Professional and knowledgeable associates. Easy transactions. Online statement is convenient. Would highly recommend. They know what they are doing and all estimates and timelines are accurate. It is such a relief to have National Debt Relief helping you see light at the end of the tunnel.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    You didn't disclose you were not a debt consolidation service. You ruined my credit more than where it was. You have horrible customer service. After I signed I was always shuffled around getting different answers for same questions. You are horrible. Bad program.

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    Reviewed July 19, 2017

    So far so good. This company helping try to resolve my debt. I am still in the program. I still have another year. I wish time flies by fast because debtors still calling me everyday. My credits are really bad now.

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    Reviewed July 19, 2017

    Before my husband and I received help from National Debt Relief, I was unaware and worried about how to get rid of our debt. I am very happy to have skilled professionals settle my cases. Our lives have improved greatly.

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    Staff

    Reviewed July 19, 2017

    Best move I've ever made. Everyone I've dealt with has been nothing but professional and very helpful. I would highly recommend the service to anyone. P.S. I'm almost done. Love it. Can't wait to finally get rid of the headaches of all the debt, thanks.

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    Staff

    Reviewed July 19, 2017

    The representative I spoke with was very helpful and knowledgeable. Explained that my account was accepted by one of my creditors and advised that I follow up on the portal to keep up with my account. I'm a current client.

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    Reviewed July 19, 2017

    Yes I am satisfied with the action that has taken place in my case. I have two Credit Cards that are being worked on. One has already come to agreement. Very pleased with this result. Will tell Family members and Friends about the results that I received from National Debt Relief.

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    Staff

    Reviewed July 19, 2017

    So Far I have had an excellent experience with National Debt Relief. After getting everything signed and prepared, they take care of the rest for you. Being able to manage the debt was a huge help. Also having them negotiate everything was extremely helpful. Seeing debt slowly disappear was a huge relief.

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    Staff

    Reviewed July 19, 2017

    Because they helped me a very good manner way with very nice people, and I hope I will off my debt very soon, thanks to the person who helped me. And yes will recommend Debt Relief to friends and whoever needs help with debts problems. I wish I did this before, thank you again.

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    Staff

    Reviewed July 19, 2017

    I'm so pleased with National Debt Relief. The name suits it well. It is a relief to pay off a debt. NDR is doing a wonderful job. Thank you so much and I'm so happy I chose you! I will tell anyone that is having problems with debt about NDR! It's reassuring to know that they are watching out for my interest!

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    StaffTransparency

    Reviewed July 19, 2017

    This company and its employees have been a God sent. They explain things where anyone can understand them. They keep you up to date. They will call you when get a new deal to see if you approve before they go through with the deal with the other company.

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    Reviewed July 19, 2017

    So far nothing has really happen. I've only been in this program for a couple of months but things take time with patience & I'm looking forward to sticking with program & giving National Debt Relief a chance to set me free from debt.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    National Debt Relief have save my life. I was in a bad situation. Didn't know where else to turn to. When I call and spoke to a young man by the name of Earl ** we spoke for an hour and he give me all the detail, set up all the arrangement and I agree. I paid so much every month. They do all the calling, all the arrangement with the creditors and keep me inform of what they were doing each time. It's now one year and all my credit cards are paid off all 14 cards. Thanks to the team at National Debt Relief. I thank them so much. God bless you all.

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    Reviewed July 19, 2017

    So far so good. Easy to follow progress through their web page. Looking to have my debts settled within the next four years. Always friendly and quick to answer questions. You always know where you are in this process. I'll stay the course and be debt-free.

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    Reviewed July 19, 2017

    I am almost done with my payback. It has been without any big problems. I am happy to have had the help and I am more happy to be done with it. The payback did take longer than was originally quoted, but that was because I could not afford to make giant payments.

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    Customer Service

    Reviewed July 19, 2017

    Help when you needed! - not to add their excellent customer service. Highly recommendable for those with financial debt issues. They will give you an honest review on how to lessen and tackle your obligations from the get go.

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    Reviewed July 19, 2017

    I was treated with respect. Never at any time did I feel like a deadbeat. I was able to pay on my debts. I am hoping my credit rating will now improve to what it was before I got into debt trouble. Thank you!

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    Staff

    Reviewed July 19, 2017

    The people are always helpful in helping me find the best solution for my needs. They are very patient and concerned about my needs??? Thank you for the service that you have given me. It's been hard but hope to see the finish line soon.

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    Customer Service

    Reviewed July 19, 2017

    So far everything is great, I was really in a bad place as my credit and credit card the biggest mistake in my life. When I heard about this program I decided to call and I'm really really glad I did, I can't be more relieved. Thank you sooo much!!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I contacted my representative to change my billing message. He told me I had to call customer service, but your hours are outside of Pacific work time. I called and left messages for your customer service team but no one has called me back. I would really like to pay my bill but no one seems to want to contact me back.

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    Reviewed July 19, 2017

    National Debt Relief has been pretty good and nice. We were getting in a hole with a lot of debt and we needed to get out. But as we're going through the program with NDR, the fact that they told us to make small payments on our credit cards made all of our credit cards delinquent. We did that for the amount of time they told us to and I found our credit now is horrible. We had an unexpected move come up, so getting a house and living have been horrible to go through because of our credit.

    NDR made it sound like as long as we did a small amount to them, the credit cards would have been fine and the companies wouldn't have marked us as delinquent, but that's not the case. With the few setbacks of our credit being extremely horrible right now, working with NDR has been rough, but otherwise our experience with NDR has been pretty good. We did four credit cards with them and it'll be a year of us being in the program in September. Two of the cards are already settled and we're working on the last two. NDR is a good company but they should work out a deal with the credit cards to where they will not mark our account as delinquent or hurt our credit, because we are going through a program with them where they should be protecting our credit from that.

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    Customer ServiceTransparency

    Reviewed July 18, 2017

    The experience was very awesome from the beginning but somehow I wish to be communicated with more frequently in terms of what's happening with my account. This is only problem I have an issue with so far. Overall the Customer Service from the initial stages made an impression on me.

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    StaffProcess

    Reviewed July 18, 2017

    I have only been a customer of National Debt Relief for a few months and already have a settlement with one of my creditors. They have always been very helpful and understanding throughout this process. I'm hoping to have avoided a terrible debt situation I was putting myself in with their help!

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    Reviewed July 18, 2017

    I have had excellent success with National Debt Relief. They keep me informed of any offers from debtors and how much I have already paid off. They also keep me informed of balance in account, also any amount I need to add to it.

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    Lori increased rating by 3 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Lori increased their star rating on May 28, 2018.

    Updated review: May 28, 2018

    A few weeks ago I submitted a negative review regarding National Debt Relief (NDR) for having a slow rate in reaching debt settlement agreements my creditors. Offering outstanding customer service to clients really matters to NDR. Since the review, NDR completed 3 debt settlement agreements within the last week. Thanks NDR for your outstanding service and follow up calls!

    Original Review: July 18, 2017

    I've been a member since November 2016. Only 3 creditor settlement negotiations out of 7. Credit rating has dropped significantly. Not much communications to inform me of status. Don't feel enough actions are taken to make negotiations to creditors. Still receive harassing calls from creditors.

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    Reviewed July 18, 2017

    Once I set up my account and returned all necessary statements and forms, I haven't heard anything from National Debt Relief. My credit was fine but about to go downhill when I contacted NDR. It has been left to me to deal with my creditors when I understood that they would negotiate on my behalf. I am considering changing the way I am going about this.

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    StaffTransparency

    Reviewed July 18, 2017

    When a crisis comes in life, finding not only help for your problem, but excellent help, is almost impossible. With NDR I have found that excellent help with people who are professional, knowledgeable, kind and understanding. They made a very difficult situation and decision, transparent and straightforward, while being courteous and honest. Mere thanks does not seem enough for these wonderful people, and the service they are offering.

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    Reviewed July 18, 2017

    Awesome experience, customer service is great. They are really there to help you in your situation. I was terrified about going through this, but they have helped me through this with kindness and caring. Every time I have called they have been very helpful with what I needed to tell them.

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    Reviewed July 18, 2017

    Everyone was helpful in the process from the start to the welcome packet that we received. Hopefully by doing this debt consolidation it will help get us back on our feet to a better life and be more on a budget.

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    Reviewed July 18, 2017

    3 years ago I'm in debt of around $80,000.00 in credit card bills, and I call National Debt Relief asking them to help me out in my situation. They enrolled me for 3 years and they work with the credit card company on my behalf. After 3 long years I'm debt-free. So if you need help call them, It did works for me. I'm stress-free this time.

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    Transparency

    Reviewed July 18, 2017

    What a relief to finally have a clear end in sight to our debt! Through the headaches of trying to figure out how to pay multiple minimum payments that added up to a double car payment this has been one of our better financial decisions!

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    StaffTransparency

    Reviewed July 18, 2017

    I have never worked with a company that is so professional and courteous. Every time I have spoken with someone they have explained everything in ways that I understand. I appreciate you and your company. Getting out of debt is very important to me and I didn't know how I was going to do it until I found your company online.

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    Price

    Reviewed July 18, 2017

    After careful consideration of choosing either bankruptcy or debt collection, I went with what reviews said was the best on the market and I found that this one was it! Although, it has been tough paying them so much when California is so expensive, I finally got into a groove when I am offering them more a month because I can responsibly afford it! I have seen my credit score go from red to orange, and I am hoping soon enough, I will be back at green!

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    Staff

    Reviewed July 18, 2017

    I have had tremendous success with National Debt! I have been enrolled into the program for one year now. They are extremely helpful and very honest. I have paid off several debts. Thanks to National Debt Consolidation, without any problems so far!!!

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    Process

    Reviewed July 18, 2017

    Signing up for the program was easy. I was a little skeptical since I have been taking a beating financial for the last few years. Honestly, I had nothing to lose. Got an email last week with a offer from one of my credit card companies to settle my account for a little of $12k, which ultimately saved me over $14k. We will see how my other credit card issues work out.

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    StaffTransparency

    Reviewed July 18, 2017

    Took care of my debt. Real pleased. Frustrations at times... different people tells you different things. For example... I was told my debt suppose to clear at certain time with consistent payments yet when the time comes they said I still owe more. Very annoying!! It is like there is a poor record keeping!

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    Nancy increased rating by 1 star.
    StaffProcess
    After a positive interaction with National Debt Relief, Nancy increased their star rating on Jan. 31, 2018.

    Updated review: Jan. 31, 2018

    I only have one more Creditor to get on board regarding my program. I could not be happier with the results in my program. Hopefully I will be through with the program the end of this year or the first of next year. Thanks to National Debt Relief.

    Original Review: July 18, 2017

    I have never really understood the whole process of the settlements. It seems to me they are a lot of extra charges for settlements made. I have had to work with so many of the staff to get them understand my payment schedule, and when I can make deposits. I think I understand the way it works now, but it has been a rough road. Each person you talk you get a different story... Anyway, I have been able to make my payments.

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    Staff

    Reviewed July 18, 2017

    We were drowning with bills. I checked National Debt Relief website, within a short period of time I was already communicating with a representative. They have already negotiated with 2 of my creditors. I am very please that they were able to help us.

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    Reviewed July 18, 2017

    I have dealt with National Debt Relief for a couple of years and they have been fantastic. When I found myself overwhelmed. I have nothing but a good experience with them. Any questions they were right there with the answer. All I can say to thank you so much for all your help.

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    Transparency

    Reviewed July 18, 2017

    I was very pleased with them. They moved fast and kept me up to date on my account faithfully. I often believed I would be in debt forever, but that was a myth. They helped me get rid of debt in a few years.

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    Staff

    Reviewed July 18, 2017

    Everyone is amazing!!! I love all of the support and follow up. Every time I speak with someone I get answers and not passed off to the next person. I already received some settlements and look forward to more. This is by far the best option that I have went with.

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    Transparency

    Reviewed July 18, 2017

    I recently became a single mom of 3 and before defaulting on payments since he refuses to help pay the credit cards, I asked for help and I am happy I did because I got approved for help & I was able to pay my rent on time and keep my car payments on time as well. I know it'll take a few years to clear up on my credit report but it's better than bankruptcy.

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    Process

    Reviewed July 18, 2017

    Happy with the debt reductions but am not happy with how long the process is and how badly it hurts your credit. Also all the fees you pay you would have been better off to try and negotiate with your creditors yourself. The program lasts for 3 years at the least. Then after those three years you can try to rebuild your credit score. If I had to do it again I would not have signed up for this.

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    Reviewed July 18, 2017

    National Debt Relief has been great to me. Their customer service representatives have always been very helpful. They explain each step of the process and will answer any questions about the program. Due to a serious health problem, I was using credit cards to pay medical bills to groceries. Being ill in the USA is very expensive, even with health insurance.

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    Reviewed July 18, 2017

    I have had a huge burden lifted from my shoulders. In August of 2014, I had debt from medical bills, a credit card, and private student loans totaling over $17,000.00. I had a lot of trouble paying each one on time. I struggle daily with adult ADHD and my executive functioning skills, like being timely with financial obligations, are poor. I work a lot harder than the average person to keep on top of these things. Paying bills/debt may seem like common sense for most, but it's like calculus to me. I couldn't make enough of a monthly payment to actually pay down my debts. Interest just kept accruing and I felt hopeless. On top of this I had (and still have) my 6 figures of consolidated federal student loan debt.

    I'm nothing special. I'm lumped in with the millions of other highly educated, indebted, and grossly underpaid Americans. Still, you have to do everything in your power to make positive change. The stress of working 50+ hours a week, watching my paycheck come in and go right back out, knowing I was 30 years old with zero savings - I was depressed and anxious, and desperately needed to be proactive about changing my sorry state of being. I researched debt consolidation and National Debt Relief was the only one with excellent reviews.

    Everyone I spoke with over the phone at National Debt Relief were incredibly helpful, compassionate, REAL, and understanding of the emotional cost of drowning in financial debt. I was given an exact amount of what I would need to pay with an estimated end date of August 2017. That 17K of debt was GONE by April of 2017. Budgeting was hard, but so incredibly worth it. National Debt Relief settled my debts for FAR LESS than what I owed saving me almost $7,000. The money I was giving to National Debt Relief during that time is now being funneled into my savings account as I got used to the budget I was on for almost three years and have no reason to change it. The comfort of knowing I have a small savings, means the world to me. I wish I could meet the people who were so helpful to me and hug them. My quality of life has increased and I'm grateful.

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    Reviewed July 18, 2017

    I am very pleased with the progress of my consolidation. 4 out of 6 accounts have either been paid off or are in the process. I would recommend this company to anyone needing help in settling debts. I will be helping to get my father set up very soon.

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    Reviewed July 18, 2017

    Easy to work with!! Would recommend to friends and family. Very knowledgeable of situations. Had everything ready in timely matter. Extremely great customer service. Helped me out tremendously. I couldn't have done it without their help. Can't wait till I'm in a better financial place.

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    Reviewed July 18, 2017

    I am pleased with the service and will hopefully have some creditor payoffs or settlements. I have already had one settlement and have authorized another settlement for the next few months. This has been a tough year for us and we appreciate the financial assistance to stop the annoying phone calls and mail correspondence. Thank you for providing good service.

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    Staff

    Reviewed July 18, 2017

    I have been using National Debt Relief for some time to help me deal with debt incurred while helping my ill and dying parents. NDR has been helpful, flexible, and helped me keep my sanity. I would recommend them to anyone with money stresses.

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    Reviewed July 18, 2017

    The service that your company provides has been an invaluable help to me restoring my credit. I love not having to deal with my creditors and every chance the company gets it offer me a chance to pay off a creditor.

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    Staff

    Reviewed July 18, 2017

    They helped me eliminate my debt in 2 years and worked with creditors for me. They were excellent! I give this company 5 stars! I recommend this for anyone overloaded in credit card and loan debt. They will work with you to payoff everything faster than on your own. They work with creditors to reduce the total amount owed and settle all debts. Thank you.

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    Reviewed July 18, 2017

    Currently we have been making payments for a year into the Global Solutions account. We have had 1 creditor that has come to an agreement for payments. I am unaware of how many creditors are still trying to be paid and where we are with moving forward. Who has been contacted? Who is working on getting an agreement? Where do we stand right now with our credit. Our credit scores didn't take "a little hit". It was significant and we couldn't co-sign for a student loan for our daughter. It has been frustrating paying into an account and not knowing where we stand or how long this will take.

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    Delores increased rating by 2 stars.
    Customer ServiceStaffTransparency
    After a positive interaction with National Debt Relief, Delores increased their star rating on Aug. 29, 2017.

    Updated review: Aug. 29, 2017

    I was surprised and pleased to see a debt resolution so quickly. Also, the last person I spoke with was very kind and helpful. I look forward to hearing from you that more debt resolutions have been made. I am glad that your services are available.

    Original Review: July 18, 2017

    No communication. It would be helpful to have updates and to know what you all are doing. I feel like I am left in limbo. Also, my last verbal contact with one of your reps was very unpleasant. She was neither kind, understanding or compassionate. This is a very stressful time for your clients and needs to be dealt with in a respectful manner. This is no place for people who consider this just a job!

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    Reviewed July 18, 2017

    I was treated with respect and professionalism. They answered all my questions and were supportive through the whole process. I was on debt about $60,000, and they helped negotiate with my creditors and I only ended up paying about half of that back. With the fees and the loan I got to speed up the process, I ended up still paying about $60,000, however my creditors were off my back and the interest charges stopped.

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    Reviewed July 18, 2017

    I called National Debt Relief, I was treated with respect. All my questions were answered. I felt at ease with my decision using National Debt. Erica explained everything with great detail. I was only able to pay the minimum on my debts. I would recommend to my friends.

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    Reviewed July 18, 2017

    My experience so far has been very professional and understanding to my needs, my payments are reasonable and were setup with absolutely no fuss or confusion. They sent me guidelines and sample letters and lines to communicate to my creditors. Impressed how easy it has been so far.

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    Staff

    Reviewed July 18, 2017

    Best thing I EVER did... Everyone really wanted to help. Very good experience. Everyone I came in contact with was professional, courteous and knowledgeable. If you are contemplating a debt relief program, this is the one! Good company! I trust they will help you get out of debt.

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    Reviewed July 18, 2017

    National Debt Relief seems a little bit slow in contacting my creditors. I will continue to monitor their program that I have started. I hoping good success in this program. I want to give a good report to all my friends.

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    Reviewed July 18, 2017

    I am very satisfied with what has happened so far. Things are turning out better than I thought. At first it was kind of scary but now that things are getting settled I am very pleased. You have more rights than are told you. Listen to your case manager.

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    Reviewed July 18, 2017

    The hardest part was waiting on that first settlement. Just to see if enrolling in the program was worth it... It was! Thanks NDR for easing my debt worries. Can't wait for the next settlement to post. I would recommend you to anyone going through what I was.

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    Reviewed July 18, 2017

    Mr. ** was very helpful and thorough in explaining the process of getting closer to financial relief. The company was very friendly, and knowledgeable in their business and made it easy for me to understand. I was very happy with my conversations and experience with this company. My mind is more at ease knowing that the right help was given to me.

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    StaffTransparency

    Reviewed July 18, 2017

    They are great so far no problems. Helped me out. They keep you informed and a helpful nice people to talk to. They explain everything to you. Thank you a lot Tom ** and the collectors quit calling!!! Thank you.

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    Staff

    Reviewed July 18, 2017

    Excellent service - everyone has been very professional and I have been treated with the greatest courtesy and respect. This has been a very trying time for me and it is now possible for me to see the end of my debts.

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    Reviewed July 18, 2017

    Originally I signed up for this service under the impression that I would save money and was paying a monthly service to NDR for services rendered. Now I am finding out they take a significant portion of my money as a negotiation fee. I am paying them almost $4000 to satisfy just over $10k in debt. Never. Again. I am finishing my current repayment agreement, as that negotiation fee has already been taken from my account, and not signing another, not enrolling any additional debt. I can and will correct my debt and credit on my own.

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    Reviewed July 18, 2017

    Well I find it strange your statement says I recently joined. I joined almost 3 years ago. Everything has gone along Great until about 2 1/2 months ago. I made a 3k deposit to get this completely finished and Know with only Two accounts left, you seem to have dropped the ball and are doing nothing to get the last to negotiated.

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    Reviewed July 18, 2017

    I'm a first time user for this program. I will say, “Do they resolve debt, yes." Communication could be a lot better. No one can ever tell you exactly what's going on. I've sent multiple emails with a generic response and no follow or email back. Also when calling in I have to repeat the same information 5 or more times to just get to the person that can help me. The employees seem to know what they're talking about but if you're looking for a program that keeps you in the loop with updates look elsewhere. When an account is settled they will call you to see if it's something you're interested in but other than that, that's all the communication you should expect to receive. The original person you talk to to set up the account will be the first and only time you all talk. They are quick to respond be when something is needed in regards to processes to follow.

    The start of the program I was given empty promises that you wouldn't receive any charge offs on your credit and you will. If you mention anything about your credit report they all have a script they say and won't help at all. At times I've thought I could resolve on my own because at times it seems like they sit there and let the interest pile on. It's nice to have someone or some people take the stress away from you and take care of everything but it doesn't help when there is no open communication about what's going on with your account.

    This program has settled 4 out of 8 accounts for me so I have 4 more to go. The last account that was settled was not a smooth process. I got a warrant for debt on my door but my team couldn't call and let me know, "We’re in negotiations. You may receive something from this creditor." It was a complete shock and scare. They did settle the account in one week but makes you think... why were they able to settle that account so fast but with others it's taken a year or more. Take the feedback as you will. There are both good and bad.

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    Reviewed July 18, 2017

    National Debt Relief has been helpful in resolving my debt issues. Customer Service is always friendly and helpful and answers any questions I have to the best of their abilities. I would and have recommended it to friends and Family. It is overall a good service.

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    Staff

    Reviewed July 18, 2017

    Everyone has done an amazing job with keeping me informed along the way, everything was geared toward my success in my debt relief. I am very impressed and pleased with all of the services. Staff is always very friendly and patient. I surely recommend this program to anyone who has accumulated too much debt to handle on your own.

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    Reviewed July 18, 2017

    I was very impressed with the initiation advocate that helped me get started with the process for which I was able to acquire. I truly needed to pull out of debt due to a financial hardship and National Debt Relief was there to guide me with a blueprint to get me back on track financially. All I am able to say for now is, thank you, to the "Great Team" that is there for me at any given time for help when needed.

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    Customer Service

    Reviewed July 18, 2017

    Best customer service! Always willing to answer any questions you may have. Remember this is a company so they are in it to make money. You will be charged for every little thing. I'm okay with that knowing they have my back. Friends have complained that credit consolidation companies overcharge. I don't agree. They are handling a situation I let get way out of control. Glad I did this. I highly recommend if you're over your head at least give them a call.

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    StaffProcess

    Reviewed July 18, 2017

    Signed up on 4-15-17. Although NDR has been VERY prompt in taking my payments, I've seen ZERO activity indicating anything has been resolved. This will soon come to a screeching halt when I quit the program, and demand that every dime to be returned to my account!!! DON'T BELIEVE THE HYPE!!! And yes, I HAVE spoken to about four "Customer care reps" ALL WITH A DIFFERENT STORY!

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    Staff

    Reviewed July 18, 2017

    They are very knowledgeable and extremely helpful. They are there when I needed them. They are on top of their game. They are always courteous. They always alert me when something is getting ready to take place. I am very pleased with them.

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    Reviewed July 18, 2017

    Overall I've been very happy. My only complaint is they always call me at work. I mention my work hours every time but I'm always called at work. Other than that very friendly customer service. Answer any question and are helping me improve my credit.

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    Reviewed July 18, 2017

    National Debt Relief has been an amazing company to work with. They've helped me build a plan and a path towards my financial security and have some of the best customer service professionals I've dealt with anywhere. I would recommend them to anyone who wants professional, courteous help with debt.

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    PriceStaff

    Reviewed July 18, 2017

    I enrolled with NDR in March of 2016. In a little over a year they have settled four creditors. They have always been willing to work with me to enable the settlements. A couple of times I was served with papers. Because I had also signed up with GITMO (the NDR lawyers) everything was taken care of and I never had to go to court. I was very grateful for their help. I would highly recommend to anyone who signs on with NDR to add on the lawyers. The nominal extra charge has been worth it!

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    Staff

    Reviewed July 18, 2017

    It has been 2 plus years since I have been enrolled in NDR. I have been nothing less than COMPLETELY satisfied. They have worked with me from the beginning making sure I had enough money to pay my other bills. They have answered any and all questions I have ever had. They have advised me every step of the way. I would have had to declare bankruptcy if it wasn't for them. At this point, there is light at the end of the tunnel. I am to be free of debt in several months. What a relief. I would recommend them to anyone.

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    Reviewed July 18, 2017

    The only thing I recommend is for NDR to immediately notify the creditors via a letter that they are working on behalf of the client. So far I am pleased. Many of the creditors stated that I should have went to CCCS instead and not pay someone to get me out of debt. The ratings are very good with NDR so I chose them. I am happy I did! Thank you!

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    Customer ServiceStaff

    Reviewed July 18, 2017

    I have never been at peace than I am now with National Debt Relief! They have been proactive in settling with my creditors. I always have great customer service experiences whenever I talk to them. This company is the best company so far.

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    Reviewed July 18, 2017

    This is a very simple and painless process. The group of extreme professionals help you every step of the way and there are no questions left unanswered! Amazing company and a company who truly realizes what customer service and customer support are supposed to be!

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    Reviewed July 18, 2017

    I was super happy to enroll with National Debt Relief, as it seemed that this was the answer to my debt prayers. They stated that they could help me, however, I've been on the program for a little over three months and have only had one debt resolved in which National Debt Relief made almost $800.00. I receive debt collection calls almost every hour, sometimes more even on Sundays. I keep contacting NDR to see how negotiations are going, but the answers I get are the ones they send you in the booklet. I'm not expecting a miracle, but I thought for sure most of my credit cards would have accepted some type of payment by now. NDR makes 21% off of your reported debt, so I would think that I'd see more effort. Thus far, I've heard nothing and I'm wondering if I made an awful mistake. Now I'm in too deep and bankruptcy would be the only solution, which I was trying to avoid.

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    Staff

    Reviewed July 18, 2017

    I was very apprehensive at first to join NDR because I wasn't sure if it was the best or smartest option for me. I read a few reviews and decided to give it a shot. They told me it will take about 3 years to get out of debt but in reality it took 2. Their staff is really helpful and informative. You will be taken care of. Thank you NDR!

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    Reviewed July 18, 2017

    I joined the program when I seemed I was in over my head with some complicated debt. I am halfway into the program and still in process of trying to clear debt but so far so good. Anxiously wanted to get this over with.

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    Process

    Reviewed July 18, 2017

    I am only halfway through a 42 month process and I have been quite satisfied so far. The beginning was a bit rough, but was warned it would be so, but they were there to help me through it. Once all creditors got on board life became much less stressful! Of course I look forward to being finished and I am very thankful for all the help I have received. They have been very forthright with keeping me informed and on track. I have no problem recommending them to anyone who has gotten themselves in over their heads.

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    Reviewed July 18, 2017

    The process has been stress-free. As of now, I have received excellent customer service. Representatives are always willing to assist me and answer all my questions. I'm happy that I've acquired their services. Hopefully, more people seek debt relief and have peace of mind.

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    Reviewed July 18, 2017

    I really didn't have that much debt, but I had too many companies to pay off that went beyond my budget. I also wanted to avoid all their harassing phone calls as well while trying to stay in good standing with everybody that I owed. That's where National Debt Relief came in. Every time I got a letter or phone call from someone, I would send NDR the phone number or copy of the letter and they would be the buffer in between.

    Also, there were several times I knew I wasn't going to have the money to pay NDR, and I was able to stop the program several times while I changed jobs or saved up the money to pay them again. They worked with me EVERY SINGLE TIME I needed to stop my payments for a while. I never had to worry about all those companies I owed again, I simply dealt with NDR. I HIGHLY recommend this company. It's a little scary making the commitment... But they handled everything beautifully. Thank you NDR, I would recommend you to anyone as well as friends and family.

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    Customer ServiceStaff

    Reviewed July 18, 2017

    NDR has helped us tremendously. Due to an unscrupulous bookkeeper taking out several credit cards in my husband’s name without his permission, he was extremely in debt when we were married and we weren't aware of it. She destroyed every record. We are trying to do the right thing and pay as much as we can. NDR has been the answer to our prayers.

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    Staff

    Reviewed July 18, 2017

    Yes, NDR has helped me pay off my revolving debt, has saved me money in the process, but I wish the representative I signed up with would've given it to me straight. I was told 2 1/2 years and my debt would be paid off, when it will more likely be over 3 years. Also I wasn't told that you would be asked to give more money than the monthly amount you agreed to. I guess at least those debts will be paid.

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    Reviewed July 18, 2017

    Once they got info I was never updated. Debt companies calling but I was told not to answer calls from them. I still do not know what the next step is. I just know money is taken out of my checking account. I don't know even know if creditors accepted National Debt Relief offers.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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