Buyer's Choice Award Winner

National Debt Relief Reviews

4,917,785reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+2 more
Author picture
Edited by: Amanda Futrell
Author picture
Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

Filter by Rating

  • (50,844)
  • (5,515)
  • (1,363)
  • (595)
  • (500)

Popular Mentions

    How do I know I can trust these reviews about National Debt Relief?
    • 4,917,785 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
    • 4,917,785 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 270 Reviews 53435 - 53635
    Verified purchase

    Reviewed July 20, 2017

    I have recommended NDR to a few friends. My experience had been outstanding. They work with you and keep you updated in a timely manner. I am happy with the results I have received so far. Keep up the good work.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    Very happy with the accomplishment I made thru National Debt Relief. Would like to start all over with my new debts. Please message me at **. Have gotten myself into another bad standing with creditors. Please advise thru my phone number. I just need some consulting with my credit history.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 20, 2017

    Program works as explained as long as you continue to fund as set up. Always helpful, understanding and willing to go over my account when I call them. It is a great way to become debt free as long as you commit to it.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 20, 2017

    They have settled one debt for me in 4 months. However, I just recently lost my job (just what I needed when I was already struggling) and had to stop making payments because I'm only collecting $275 a month for unemployment and no other benefits. They have been understanding so far. It's been almost 2 months and I'm hoping to start working again soon.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 20, 2017

    It's been 4 months since I have enrolled in the program yet I already have 2 creditors that have been resolved. The best part of all is that I am paying this creditors almost 80% off the original credit balance I have. Money is always an issue... I, myself is unemployed, broke and scared to answer the phone because debt collectors kept calling and you have no money to pay them one by one. But being enrolled with this program made me sleep in peace and face tomorrow being hopeful and looking forward to be debt free. Thanks to their amazing team for the efforts. I am so grateful and with high hopes, more resolve creditors soon.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I wanted to change the account for my monthly bank draft from what I was using. It was easy and the service was fast. Every time I need assistance the service is always awesome. I get correspondence by email and by phone each time I need assistance. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    Quick response to my Debt issues and looking forward to future assistance in helping me gain the financial freedom from the debts I have acquired over the years. Anxious to get the program started and away from the debts collections letters and phone calls.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 20, 2017

    Professional representatives regardless of your circumstances, always reasonable and offer practical options. Overall, best decision I made for my future finances. I have recommend National Debt Relief to my close friend and family. I look forward to being debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    Very polite and professional. They always answer my questions. They keep me abreast of what is going on with my account. I believe they are working very hard to get my creditors to settle so that I can get my bills paid.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    So far my experience with NDR has been very good. I worked with a representative who explained how the process works and how NDR will be directly involved in the communication with my creditors to negotiate a settlement on my behalf and has been there to reassure me that things will be okay. They have been very good about responding to any questions or concerns I have had.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    They are awesome! I would recommend them. The day I called them was a day to be remembered. Totally relieved so much stress. Thank you for your prompt attention when I contact your company. You're doing a great job. I am 38% out of debt and I've been with the program about nine months. Very impressed. When I call to speak with someone they are very prompt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 20, 2017

    I wish the negotiations reps are able to speak more clear to clients. They seemed to be holding back when speaking with clients. Seemed to get the runaround and specific responses to questions asked regarding loans/debts. Overall the reps were professional.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    This was a wonderful experience that never made me feel guilt or regret, the customer service I received is the best customer service arguably I've had in my life. Thanks for being so professional. I look forward to becoming debt free and also recommending this wonderful company to others.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I found that they have settled for so much less and all I need to do is click on the option if I agree. It's so easy. I don't have to do anything! The only thing that I'm having trouble with is that my credit score has gone down. Hopefully my score will go back up once I liquidate my debt.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 20, 2017

    I have found NDR staff to be polite, honest, direct, patient with explanations, and positive. Their staff have answered every one of my questions, and they really listen. I am pleased that I chose to work with NDR to clear up my debt problems. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2017

    We were very impressed with the compassion and professionalism from Tommie ** as heard our story and our struggle with our debt. He returned phone calls, answered our many questions, and was honest with us. He reviewed debt agreement thoroughly before we signed anything and helped to make us completely comfortable with our decision. So far, we would recommend this company 100%.

    Thanks for your vote!
    Verified purchase
    Carmen increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Carmen increased their star rating on Jan. 9, 2018.

    Updated review: Jan. 9, 2018

    I'm enrolled in NDR’s program and their enrolment process was easy. Everything's going well including their cost and they are getting things paid off right now. I'm happy with the company and they were worth it.

    Original Review: July 20, 2017

    I have been receiving calls from all my creditors and they are saying they have not received any correspondence from you. I am waiting on some kind of action to be taken regarding this matter. Please get back to me as soon as possible. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 20, 2017

    We were in debt and so no way out until I heard about National Debt Relief. We contacted them and to sign up and getting started was so convenient for us. We had to do some paperwork but in the long end it was well worth it. I get monthly statement in my email and If I have a question they are always polite and understanding. We are almost caught up with all our debt and I would recommend National Debt Relief to anyone who is bogged down with bills and can see a way out. Thank you for all you have done.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 20, 2017

    Fabulous, understanding and compassionate staff. Very professional. Great service, thorough and keeps you informed. Looking for a debt relief service that takes over your problems and gets it done, these folks are it. Worth every penny. Very appreciative of their efforts on my behalf.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 20, 2017

    I wasn't sure initially, but after my $16,000 plus debt was gone in less than one year, I knew I had made a good decision. Professionalism. Helpful. Knowledgeable. Prompt. Everything they told me would happen did, and everything they said they would do, they did. I am debt free. I am a believer in this company. You cannot go wrong. The only thing you have to do after signing up is calling back when they ask you to... It works!

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    Just so happens that I come up with one I was asked if I would pay an extra amount to accept an offer that was on the table for one of my creditors. I could not afford to do that. NDR went back to the creditor unresolved in my favor to pay it down. Highly recommend them.

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 20, 2017

    I was nervous about calling, but the representative walked me through the process. This is only my second day. But I do feel some relief. My mortgage payment went up and I've been out of work for almost 2 months and I didn't want to lose my house. So a friend recommended this company. So far easy process.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 20, 2017

    I haven't needed much but when I ask questions I get quick responses. I'm uncomfortable with not making my payments but they put me at ease with their explanations. I do think it could be expedited faster. I like to see results in a timely manner.

    Thanks for your vote!
    Verified purchase

    Reviewed July 20, 2017

    I wasn’t meeting my bills, so I was falling farther and farther behind. I'm working with National Debt Relief now and they’ve cleared up two accounts. Everything’s been positive so far.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 20, 2017

    I got a divorce and got stuck with all the bills. National Debt Relief seemed like a good idea and they were the top one on the list. They’ve been pretty good, friendly and helpful. One of my debts is completely settled and two are in the process of a year plan to be settled. NDR helped me keep my house. It’s also helping me get out of debt and get my credit back up so that I can refinance my house and get it into my own name. It’s worth the cost and overall, it's been great.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Very easy to adjust what we needed. She was very helpful. She got our deposit date changed so that it aligned with my paydays. We are very pleased with this service so far. Thank you for being there to help us.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have been paying $229.00 faithfully every two weeks since January 2017. My credit score is still dropping. When will I hear from NDR? Can someone call me and tell me when my payments are going to stop, and when it will satisfy the judgment against me. I am still in the dark. Help me please.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I would like to say that you folks at the National Debt Relief have been great. The whole experience has been great. I would highly recommend your services to any friends or family who is faced with a financial hardship like I've gone through myself. Again thank you NDR for your assistance in my time of need. Awesome job.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Last October, I discovered my husband was not paying any of my credit card bills due to his gambling problem. National Debt Relief was very understanding of my situation and helped me regain my credit. I can't say enough nice things about this company! Thank YOU!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    We have a very tough couple of years with many family losses. Working with National Debt Relief has helped us by lessening our financial burden. My wife and I have highly recommend you to many friends and will continue. Thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    So far, my experience with National Debt Relief has been top notch! Incredibly helpful and accommodating to my situation. They have answered all of my questions efficiently and effectively. I look forward to working with National Debt Relief for the next few years in resolving my debt.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Boris was very knowledgeable and patient explaining everything. Looking forward to completing the program and having financial freedom again. I was really upset and worried but Boris put me at ease with the whole situation. So far it has been a pleasure dealing with National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Steven increased rating by 3 stars.
    After a positive interaction with National Debt Relief, Steven increased their star rating on Nov. 23, 2017.

    Updated review: Nov. 23, 2017

    I am very pleased with the decision to use their service to resolve my debt issues. National Debt Relief has kept me informed of progress and in the 6 months I have worked with them, they have resolved almost half of my outstanding debts at roughly less than half of the amount owed. I do recommend them to others interested.

    Original Review: July 19, 2017

    Signed on a couple months ago, have had no contact from you. Not sure what's going on, but would like to know that progress is being made. I have a couple casual questions also, guess a follow-up call would be nice.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    My finances became manageable as I have fixed monthly payments for my credit card. Moving forward to be debt free. Customer service agents are very helpful and answers most of all the inquires I have and helped me through the process in case I'm lost in translation.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    The National Debt Relief has been amazing to work with! They are always there if I have any questions! Best thing I ever did! I have been with them for less than a year and already so much closer to being debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I am very please with the service I have received so far from NDR. The team is very friendly and helpful. They also answered all my questions and returned my calls and email in a timely manner. Thanks for all your help. It is very much appreciated.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Courteous and professional. I have had a very positive experience with NDR in its handling of my accounts and my needs. As stated when I originally inquired about this form of debt management it took roughly six months to begin seeing movement and a positive change. I am seven months in and have now resolved debts with 40% of my creditors.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Thank you Sebastian ** For your wonderful help. Many God Blessing to you the staff at National Debt Relief. And also Paul on the client success team. If I have any problems I will call you. I will also let family and friends know about you. And how you took the time to help.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    So far so good. I have been enrolled for 4 months and my second account was just settled this week!!! I wish the creditors would stop calling me even though I changed my contact information over to NDR as directed. You are given a lot of information at enrollment and that can be overwhelming.

    Thanks for your vote!
    Verified purchase
    Betty increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Betty increased their star rating.

    Reviewed July 19, 2017

    They have resolved three of my debts in a relatively short space of time. Most of the representatives have been very helpful. One exchange I had left me insecure about my decision, but I have stuck with it despite this individual. I am pleased with the results so far.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Very happy with the way National Debt Relief has handled my affairs these past 18 months. They are on top of everything! I have been relieved of several creditors so far by just sending them a set amount each month and in a year and a half I will be out of debt!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I can say without a doubt that their customer service individuals including the first person you come in contact with are there to help you! They are well trained, reflecting the goals of their consumers at all times. Everyone I spoke with for almost two years was exceptional. I wish I knew their hiring model to attract such quality employees. I'd used it in mine. I picked well and should you?

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    As of right now I'm very happy with my experience with National Debt Relief. I still have one more account to be settled and that is why I'm not giving 5 stars. I am very pleased with the settlement amounts.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed July 19, 2017

    I've always received outstanding customer service when in contact with NDR. They are swift on resolving creditors, and always are able to negotiate at affordable and reasonable rates. I am very pleased with NDR and definitely would recommend their services. I am so excited to finally be completely debt-free!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I have had very good service with National Debt Relief. And my creditors have not been bothering me about my debts. I would like to see a list of the creditors you are helping me pay, how much I still owe each one, and an estimate of time as when you think they could all be paid off. Thank you for helping me stay in contact.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    This program helped me turn my life around and start building my credit again. They provided excellent customer service. Each representative that I worked with always provided assistance and answers to my questions. This is such a great program and I would recommend it to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Great advice, relief in so many ways, already have agreement with at least one creditor. Will never allow myself to overuse credit again! Super good listeners, made me realize that trying to live up to my end of the bargain with 22% rates, just was not possible nor right. I really appreciate the advice, the empathy and their handling the contacts with the credit companies. It's been a huge load off my shoulders and I'm thankful I took the steps to become debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    My experience with debt relief has been great. NDR has been very informative and responsive. I would recommend them to my family and friends. The best thing is that my creditors has been notified, also settlements with my creditors has been a great experience.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 19, 2017

    When our credit card debt reached the 24.9 percent interest rate I felt trapped, nowhere to go and realized we would be in debt all of our days. I laid in bed at nights unable to sleep worrying about our situation. When I thought there was no way out of our credit card indebtedness I found National Debt Relief. In every encounter with National Debt Relief we have been treated with respect and compassion, something hard to find these days. The staff are courteous, professional and still personable. They also helped me not be so embarrassed by our indebtedness.

    With National Debt Relief's help we are on a four year program to be debt free. To see an end point and not perpetual indebtedness is a relief from the pressures, stress and humiliation of the situation we were in. Thank goodness for National Debt Relief. I am thankful to National Debt Relief for all the assistance on our road out of debt. Don't know what we would have done without this company and all they have done for us. We are truly appreciative.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    The experience so far has been effortless. I enlisted National Debt Relief to help me with my expenses 2 months ago and everything has gone well so far. In the future, I would recommend them to friends who are experiencing some financial hardships.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Two years ago my life changed drastically from a divorce that I did not expect the same week having lost my job not because of performance I might add. Left me still today financially unable to survive. I am on my way to recovery because of the caring staff.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Everyone was very nice and tried to be helpful and assist me when I had problems. I'm not real experienced on the computer but was able to get through it successfully. For some reason we had several times that our call dropped and wasn't able to immediately reconnect. This delayed things and caused a problem with time restraints on my end.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Very satisfied with the service. Staff is very understanding and help you as much as possible. Always keep you updated on your progress and your account. They also work with you when you can't make a payment or need to delay a payment.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 19, 2017

    Although I am still in the beginning process of working with National Debt Relief, so far, they have been amazing at explaining everything. And I also like the fact that everything is explained in simple terms and with transparency. This actually gives somebody like me a lot of hope that in a few years I would be debt free.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I am very happy with National Debt Relief. They have been able to negotiate payments for old medical bills that I was not able to take care of myself. They also negotiated some very high credit card debt for me. They have been very kind and I have never felt as though they were judging me. I appreciate all their hard work.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed July 19, 2017

    Quick response to faxed documents. Awaiting further developments. Intake into system was quite easy. Olivia was quite efficient during the process. Will continue on course, guidance from the organization.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 19, 2017

    Very informative and helpful throughout the process so far. I am hoping this will help resolve my debt. I am concerned about creditors taking legal action. You assured me that you will assist with this as well. I hope to pay my debt off early if there's any way possible.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    So far, this company has met and even exceeded my expectations. I opted to do debt relief rather than bankruptcy. This company explained in detail from the beginning what to expect, what would happen, and how things would progress. I have been very satisfied every step of the way. Personnel are always available to answer my questions and set my mind at ease. A big thank you goes out to National Debt Relief company and the people that work for you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    The process of getting set up was so easy! Additionally, the staff were very nice and very understanding of my situation! I would definitely recommend this company to anyone in need of financial assistance who have hit some unexpected hard times and cannot get out of their current situations. Thank you National Debt Relief! You have been a life saver!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    My Initial experience with NDR is very favorable. Elizabeth ** has been very helpful with my sign up process. This is not a position that I wanted to be in, but after reviewing debt reduction companies online, I found NDR to have the top rating of all. I would recommend NDR to a friend.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    I highly recommend National Debt Relief! They are very professional and will work with you in solving your debt problems. They understand your financial problems and will give you the best advice for your situation. I'm very happy I selected The National Debt Relief Program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Great experience with Daniel **. He really helped explain the process and provide me with a realistic timeframe to expect these settlement offers. Daniel was very easy to reach and once on the phone was very actively engaged answering several of my questions and pausing so that I could ask additional questions as needed.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    My husband and I joined the NDR Program nearly 1 yr. ago and have a wonderful experience. The agents are always friendly and extremely helpful. It is a great weight off our shoulders to know that NDR has our back and we are on the road to being debt-free.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    It's taking some time to get things right and understand the process. The creditors were ongoing but seem to be slacking off. I have some paperwork I am going to forward. Hope we can get all creditors to agree to terms. Thanks.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    The first six months is stressful because creditors are still calling but once NDR makes the first deal, a lot of weight is lifted off the shoulders! I would recommend their services to all experiencing financial hardships. I am so glad that I have NDR to reach my goal of being debt free!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    National Debt Relief has helped me pay up to 65% of my debt. They have convenient payment options that fit your financial needs. I have been very satisfied with their service, and I am glad I let National Debt Relief help me. I am indeed satisfied.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Yes without a doubt I would recommend NDR to a friend. It has been very helpful in getting me back on a positive financial track and I am so appreciative. In getting all of my debts listed and placed in the file, NDR representative was so helpful and made that task easy. Thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Thank you for all your effort! My wife and I are more at peace knowing some of our haunting debts have been paid off in a timely manner. We appreciate the team that has guided us through this financial problem. They have all been very courteous and knowledgeable answering any questions and concerns we've had. Thank you again for all you have done for us.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    This was a smart move I made enlisting National Debt Relief. They keep me inform about everything pertaining to my credit situation. They were very professional and upfront about everything. I was updated on a constant basis. I would recommend them to anyone dealing with debt problems.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    From start to finish I was impressed on how knowledgeable and personable the staff was. I would highly recommend this program to anyone trying to eliminate their credit card debt. They thoroughly explained how the process worked, how it would affect my credit, and communication process with the creditors.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I enrolled 2 months ago and so far there hasn't been any activity between National Debt Relief and my creditors. My phone continues to ring off the wall. I contacted a man named Doug (don't remember his last name) and he informed me that the first month or two I would not see any activity; that the company needed to build some capital before negotiations would begin. I assumed the company would be updating me on any progress (by e-mail only). I am very stressed out over this. What should I do or what can I expect?

    Thanks for your vote!
    Verified purchase
    StaffProcessTransparency

    Reviewed July 19, 2017

    The whole process has been so easy and the people are great. I would and have recommended National Debt Relief. Thank you. They walked me through the whole process, explained all very clearly and are there anytime if I have any problems or questions to be debt free. Finally will be a great gift they have given me. Again thank you so much.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    National Debt Relief has done a wonderful job in reducing my debt. They possess a high level of integrity, and are honest and forthright. I would highly recommend them to anyone who is seeking a debt relief company. I am extremely pleased with how they have been able to negotiate my level of debt, and I have total trust in them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I've been with NDR for almost three years now and I have nothing bad to say about the company. The customer service is some of the best I've ever experienced. The program itself is outstanding and I truly feel that they care about their clients.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    It was good service. They answered all my questions. But they talked too fast and I had to stop them for they can repeat themselves. But in all it was good and they took the time to repeat anything I didn't understand. I love their service and kindness.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Doing a great job. It's well appreciated. All the people at National Debt Relief are very helpful and quite competent. All my inquiries were handled on a first-rate basis. I would definitely recommend to any of my friends who would require their services.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    My experience with National Debt relief has been good. They work with my creditors and reduced my debt. I think their fees are a little high and need to be reduced some. I can't wait for my debt program to end.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 19, 2017

    Very upset that the customer fee for resolving a debt was the majority of monies deposited to resolve debt. Could not find anything in info sent to me stating it would cost me 23% in customer fees (I assume this is 23% of that particular debt). I am sinking as I type this, but decided to wait and see if this will work for me. Obviously you can't resolve any more debts until monies are built back up.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I took the plunge and glad I did not wait... This was lightening-fast and easy... And already, feel a plan is in place, worry-free and strong goals ahead for great, great future. This is a class-A outfit all the way...

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I would recommend National Debt Relief to anyone, they work very hard to strive for the best results and in as short a time frame as they possibly can. I was skeptical at first but now I am with them, I am so grateful for their assistance, I am now on the right path to being debt free, so many systems are designed to keep us in debt but this company will get you out of debt as much as they can. Well recommended to anyone in debt that needs a clean slate in life.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    So far the experience has been exceptional. Everyone I have had contact with has been professional, very helpful and courteous. Very pleasant experience. I would definitely recommend this company to friends and family. Looking forward to a very rewarding relationship.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Excellent support. The team is always helpful and understanding of the client needs. Answers phone with empathy and the needs of the client are first. They don't let you off the phone until they feel the client is fully aware and understands what is going on.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I was having a hard time keeping up with all my bills. I was not behind, but I felt like I was drowning in debt. When I called I was just inquiring, but after speaking to David, he assured me that he was able to help me. After I was done with the call, I felt like there was a weight lifted off my shoulders. Since then I have been contacted by the office several times to fill out additional paperwork. Overall I would recommend to other, and already have.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Great company, courteous, professional and caring customer service. Always there for you, will you the last word. Gave me the opportunity to "breathe" again. Will always be grateful to the many different customer service members who responded to my needs and always stated if I had any more questions. I feel special!

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    Had an issue with not being contacted in a timely manner which was legally important/was told you would handle it, and you did not! Other than that one think your customer service has been superb. Maybe you could give a little more info upfront.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 19, 2017

    Working with National Debt Relief has been, hands down, the BEST DECISION I have ever made to date. They have been supportive, understanding, transparent, effective, and they work for YOU!!! I have been able to reduce my debt CONSIDERABLY without financial strain. I am finally able to hold my head up higher as I see my credit get better and better. I have gone from 12 delinquent accounts to 2 in about two years. I am on my way to financial freedom! I have recommended several friends and family members and will continue to do so. Thank you and great job!!!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I was trying to get temporary relief because of a death and all they wanted to talk about was the penalties if I stopped for one or two months. They could not provide me a solution for the dilemma I was in. I was hoping for solutions, not more problems.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    This is my second month with debt relief. It is so easy as the funds are directly deposited. The form letters that I received were also good. Excellent so far! I recommended your services to my friend who has a relative with problems also.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    10 months to go and I will be debt relief. They have done a picture perfect performance and I cannot thank them enough. They check on me every month to see if I need anything else. Very professional. Thank you National Debt Relief from all my heart...

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 19, 2017

    Still new in the program, but am happy with what is happening. I am looking forward to more of my accounts dropping off. I am really looking forward to when all the bill calls stop. Thank you for all your hard work. Thank you, thank you!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have been with National Debt Relief for over a year and they have been very helpful, they have answered my questions promptly and efficiently and have been such a big help in that they are helping straightening out my accounts, I have been able to sleep more and relax that they are helping me so much. I recommend them to anyone who needs help in straightening their accounts out.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    The entire experience was fast and very professional. Being able to do this will allow me to stop losing sleep over my debt and will help discipline me to stop using credit cards to live on. I will have my debt paid off in 3 years opposed to 10 and it will be a lot less.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    National Debt Relief was very helpful, and 100% responsible for me being debt free today. Their staff was professional, thorough, and friendly. They handled all the annoying creditors, and collection agencies. Trusting in them was the best decision I've made while settling my debt. Because of them, I have been able to live worry free, and now, debt free! I recommend National Debt Relief to anyone struggling with credit cards, bills, and collection agencies!

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 19, 2017

    Very satisfied. Love the program. It help me get out of Debt. I would recommend it. They always answer all my questions in time. When need it any information they will send right away. Always call me when they had any offer settle and explain every step.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have one year left of a 3-year program. NDR has handled everything so professionally. I have had minimal if any phone calls from debt collectors. I am able to log into my bank account that they set up for you for this purpose and see the progress on my settled accounts. NDR is great if you need this type of service.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 19, 2017

    I was skeptical of this program, and did all my research upfront. Even spoke with a company representative and took some time to look it over before enrolling. This company has been very proactive in settling my debt, and communicates with me every step of the way. It has worked out just like it was explained to me, and they don't take a dime of my money until they have settled with debtors. I would recommend this company and program to anyone.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Had a great experience and am already feeling the relief of knowing my debts are going to be paid off with a payment I can afford and my credit is going to get repaired. I was always paying the minimum amount on numerous credit card accounts and barely making it each month.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Tia was so helpful from our first contact. She made me feel at ease as this is a scary issue to have to address. She was so positive and it made me excited about my debt free future! The welcome call was a little redundant but I understand that it's necessary legally.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I am NOT impressed with NDR. I feel that all they want is their money (commission) and every time I had called about a new offer they told me I always had to pay more (due to NDR collecting their fees). They are unfriendly and I feel like they are not helpful. I'll NEVER go back to NDR.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 19, 2017

    Haven't had any dealings with the program other than paying for it. Seems like they should at least be keeping me up to date on what is transpiring, like if the Power of Attorney letters were sent to my creditors but I have heard nothing.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 19, 2017

    I just finalized my program today. I feel like a huge weight has been lifted off my back. I am confident NDR will take care of me and my journey though this process. The entire process has been very easy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    The person that was helping me was rude I felt. I told him my issue and he act like he really couldn't help me. I was not please at all with the phone call that I had. I had to explain myself too many times for him to understand the meaning of my call. It should have not took as long as it did.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    At the beginning they were patient when they were filling out the forms. They are doing a great job and handle every question with ease. I like the fact that the payments are automatically deducted. It has been great experience and I am glad that I do not have to go through bankruptcy.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed July 19, 2017

    I enrolled some months ago and made a $20,000 deposit in order to expedite the process. Initially, I was thrilled with both the results and customer service. However, there are two accounts outstanding that should have been resolved months ago and for some reason, are stagnant. I am unable to get an explanation of this delay nor an updated status. I am considering canceling the balance of the program if I don't get some satisfaction immediately.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    This service is on track for helping us out with the debt we occurred after multiple bad hits in life. Customer service has been a great help if you need anything else from them. We are glad to get the help we needed in dark times.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I like National Debt Relief. No problem with them. High five! I would though like to get a phone call to verbally express my appreciation for your service. I hope to complete all payments as soon as possible so that my credit rating goes back up. Thank you.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed July 19, 2017

    Excellent customer service and quick response to questions. I have been with National Debt Relief since 2015 and the service has been excellent. I will recommend to any person who needs help with credit. Thank you for accepting me into this program and helping me.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Still in process of settling my debt. So far I would rate NDR and the job they are doing as very good. I especially appreciate the ease with which I can contact them and speak to anyone about my account. I would recommend them to anyone.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 19, 2017

    I signed on for $16k in debt to be paid off in 31 months. After only 6 months of on-time payments, NDR has settled 3 of my 4 creditors saving me almost $5200 in comparison to me paying my debt off alone. That is in addition to saving me interest charges. I always receive fast responses when submitting questions or calling the hotline. The customer support is wonderful. Choosing NDR is smart for debt relief.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed July 19, 2017

    My experience with National Debt Relief has been fine. They do help with getting settlements as promised. The drawback is they are not there for you when you get summoned to go to court. They charge you to write up a response to the subpoena which never helped me in my two times taken to court. But it did cause them to call the companies and come to a settlement agreement faster.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    It has been a good experience, because they all work with the client AND creditors. Especially the clients. They considered my economic problems and helped by my paying less. They have really helped me. The only problem is I do not have good credit!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I paid already for my account last year but my account is not finished. When I speak to your worker, "You have pay to more money" and I paid 5 more. When I check for my credit, still my credit so bad... I don't need pay more... Please finish for my account clearly. Thank you... And I paid last. Feel so bad. Please finished.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have made two deposits to my account with no confirmation that the monies are there. As well I was told I would receive a confirmation via email and I have no idea what is going on; other than my accounts are calling 6 to 7 times a day harassing me. I should have researched this more before making this decision.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    My experience so far has been very satisfactory. I was surprised with the quick action already taken in the short time I have been enrolled. I was apprehensive about enrolling, but have been satisfied with the outcome. I would recommend this program to anyone with a debt problem like I had.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I am usually very nervous when dealing with companies who promise to help with my private student loans. But NDR has my confidence. I have researched the company, and have read some reviews. I start with the bad ones to see if fraud is relevant. But it is not. Thank God. And their customer service staff is really helpful and courteous. Thanks for helping me to have peace of mind throughout this process.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    So far, you have been a nice and very serious and respectful people. You are surprisingly so accessible every time I call that in seconds I am attended by a Succes Team Member who takes the call with a great sense of responsibility and care. Your consistency attending my concerns allows me to feel an extraordinary atmosphere of engagement and an exceptional leadership that reflects in you all. So far, I a4m extremely satisfied!

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I am a client of National Debt Relief. From the very first day I signed up and made my first payment and up to the current of 2017 of July, I truly have no complaints, not at all. National Debt Relief has truly lived up to their commitment.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I have put more than the agreed settlement account and then I'm supposed to put it in again because the money keeps shrinking. I was told that one debt was paid in full just to have another person tell me that I still didn't have enough money to settle it. I HAVE ATTEMPTED TO DROP THIS COMPANY SEVERAL TIME WHICH WILL HAPPEN TODAY... I feel like I'm being jacked around. I was told that I had one settlement completely paid off then to find out that the 1117.00 just disappeared for some strange reason.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 19, 2017

    I had debt that I knew I would be paying on forever if I didn't do something. This helped me gain my freedom back. I would recommend this to a friend. I had no problems the whole time I was in this program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    National Debt Relief has worked hard to negotiate with my creditors. They have secured several payoffs already and those cards will be paid off shortly. They have been great about keeping me updated on my account as well. The service team has always readily helped me whenever I had a question or needed help with something. I would absolutely recommend them to a friend or family member.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed July 19, 2017

    I was not informed that I was going to have to pay taxes on the agreed payoff. After that and your 25% fee actually cost me more money and changed my Credit from Above average to horrible. This was a very expensive and costly lesson to learn.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Knowing that you can sleep at night without worry about the credit cards. These people make it happen. They are quick to respond when you call them and also they give you peace of mind. I will definitely recommend to friends and family.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    My wife has tried to contact the negotiator to find out how much money extra we should put in our account so that they can start negotiating at settling our debts. We have been unsuccessful to date which is frustrating because we want to move this along and get this done. Can a negotiator at National Debt Relief contact us so we can discuss this strategy? Thanks.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I have a beautiful experience with NDR, I really recommend that to everyone with financial problems. They always answer my question on everybody and then make my life easy. No problem. Always there for me. I am so proud about my decision with that company. Really, really work hundred percent.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    My experience with working with National Debt Relief is excellent due to the fact that the associates reviewed my situation and came up with a plan to resolve my debt. The associates were very professional. I would recommend National Debt Relief to anyone who has a debt problems. On a scale 1-10 I give them a 10.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I am ready to pay my last installment on the program. I have not heard from anyone about my account being completed! I received plenty of calls when they wanted my money! It would be nice to receive a call or email about completing this program.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I stay confused on this deal 24/7. First I was called by a very happy and anxious lady that told me a creditor had settled an account for $797.33 and then find out it was $800 and some. I'm just not sure about this and losing faith in the whole thing.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I want to thank y'all for helping me to recover in my finances and rebuilding my credit. So far, I'm well on my way to recovery. It's still a long way to go but it's a start. Y'all are very courteous and professional. Thank you again.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    When I signed with NDR they handled everything. I have settled with 4 debts and hope to be free of debt within 2 yrs. I would recommend them to everyone who needs help to be debt free. I am very pleased with their help and efforts.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    It's frustrating trying to get a hold of someone who can actually answer my questions. I didn't get a straight answer to multiple things. I got a few different answers a few times. I'm just not fully satisfied with the experience. If it's your business/enterprise/company you should be able to answer questions directly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I was told I wouldn't get sued. Second person being paid off sued me. I have asked too many times to get in writing that it has been paid off from each client. Nothing. It got paid off so done is done. Very much a sales crew in beginning with hard sales. Thanks.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I was happy with your service until the last few months when no one seemed to be able to give me a true standing, and did make a major mistake and then after they said all was paid, I still many many months later have not received the balance of the money in my account that was to be returned to me.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    Creditors beginning to get paid, all question or concerns are answered and the quest to paying my debt has started. Thank you. My support team has done a good job. My mind is a little more at ease plus when I have questions my support team answers all concerns. Being new to this process I was nervous but not anymore. Thank you.

    UPDATE ON 07/28/2017: I am totally happy. At first it was slow but I realize that's the process to build up the account to start to resolve the creditors amount owed. Now we have to date two resolved debts. Good job. The future looks great. I will never get to that point anymore. Already got rid of two cards. Seven to go. Thank you very much.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    I felt completely satisfied with National Debt Relief because they helped me to finally resolve a couple of debts I had trouble resolving. The program proved to be reliable. My only negative disposition occurred when I called to re-add a debt I wanted to handle on my own. The response was unpleasant. The representative was speaking at a rushed paced, my request was misunderstood, the information she gave me was shocking, and I got the impression the help I was asking for was unimportant to them. I have had such trouble trying to resolve the debt I took off the list, and I would have been able to keep that commitment if my husband had not lost his job. Prior to that call I felt completely supported in my ambition to clear my debt. I just hope I get someone else the next time I call.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I still getting a lot of phone calls from collection agencies trying to collect money from me, so I call National and I was told what to do. Since then I don't have to worry about that, you guys give a peace of mind and I know that pretty soon I will be free of debt. Thanks National.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I'm very happy with the customer service National debt Relief offers. I will definitely recommend to my friends and family. I'm impressed of how fast I was presented with results. I can't wait until I'm debt free. Thank you very much National debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I'm almost done with my debt, since I've been paying I've been in a free peaceful mind, not to worry about the other creditors, they really help me to get back on track. I'm so happy now, knowing I paid everything and not owing nothing to nobody. Thanks National Debt Relief.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Have been with NDR since August 2015 and to date have been extremely satisfied with the progress on my debts. I have one resolved account that will be paid off in November and the final account that has not been resolved. Hopefully this account will be resolved so that it can also be completed by the end of November.

    Would recommend NDR to anyone.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    Great customer service, one low payments and they take care of all the creditors. Best decision I made in my life! They gave me a chance at a fresh start! Now I don't have to worry about making ends meet and still having my debt remain the same. National Debt Relief gave me a second chance.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have had nothing but the utmost satisfaction in working with National Debt Relief. Everyone I have had contact with has been very friendly yet very professional. All my questions and concerns have been immediately answered. I have received valuable counsel in regards to future plans and even in cautions about upcoming decisions. What a great organization to be in partnership with.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Responses from NDR are quick and they keep me in the loop re my account. If some creditors still choose to harass me, I can easily contact NDR and get assistance. They send me results of working with my account holders and best deal in order for me to get it settled and time frame.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    When I started with National Debt Relief I was a wreck. With payments higher than I could afford and no end in sight. Once I signed up and the management of my debts began, I was able to simply pay the monthly payment and relax. Every now and then I got asked if I would like to settle an outstanding debt, and it was done with great efficiency and competence. I always found the staff to whom I spoke extremely polite and helpful.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    The best decision I made about paying off my debt. I was completely overwhelmed with my debt after going through a divorce and National Debt Relief stepped in and took care of everything for me. I would highly recommend their services.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Great team and experience so far. They always keep me in the loop and are work horses. 100% recommend. I have settled most accounts for 30% of what I owed. If you're looking for help these guys and girls are it. They will always contact you first and see what you want to do.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Your customer service rep did right by me. I had to readjust my payments a few times. I'm virtually self employed so my income is sporadic at times. I had a older payment taken out in July. She deleted the July due payment and started me off fresh for August.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    Haven't heard about the negotiations for a few months. I would like to be updated at least once a month. It's seems as if I am paying the monthly amount and haven't heard from anyone in a couple of months.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Our experience was really good. We appreciate all that you did for us. It helped with phone calls and service charges. We thank you for your customer service because you were willing to help us anytime that we needed. We were never treated as bad people because we had a severe problem.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    They were fast and efficient. They helped me get out of debt in a quick manner. They got my loan approved allowing me to pay off my debt faster than what was first quoted to me. This made my credit score rise. I am now ready to repair my credit. I would recommend NDR to anyone who is struggling with paying off their bills.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Everything going ok. Still waiting on 2 more to go. Didn't know there was so many other charges. Glad I had the attorney work for us. All in all I'm satisfied but will be glad it's over. Been tough especially with my heart attack. Thank you all.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Only just joined so I really haven't had any debts solved yet, but the getting started process was fine. The gentleman whom I was dealing with was very understanding and helpful, so hopefully everything will be okay and I will be debt free within 3 yrs. What a relief that will be.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    From the beginning I had the excellent help of Ben **. He was very informative and helpful. I was struggling and he put me at ease. I have been with the program for over 6 months and I have ZERO complaints so far. I am halfway through paying off my debt. Thank you for helping my family!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I'm only a month in and already have an account settled! I'm excited to see what the future holds with this company. They answer all questions politely and thoroughly. The process has been easy and the staff is there whenever you have questions and doubts!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    Whenever I have contacted NDR with a question, I have received a friendly, clear and complete reply. Very professional. I was recommended to NDR by a friend and would have no hesitation in recommending their service to others in need.

    Thanks for your vote!
    Verified purchase
    Process

    Reviewed July 19, 2017

    They have been great at keeping me informed during the process. Everything has progressed smoothly so far with creditors. It is even moving along more smoothly than I anticipated. The only thing I would improve is tackling some of the larger items instead of always focusing on the smaller debt.

    Thanks for your vote!
    Verified purchase
    Lee increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Lee increased their star rating on Dec. 28, 2017.

    Updated review: Dec. 28, 2017

    Five years ago my debt was easily manageable and I was not too worried. Then in one year all my Debts interest was arbitrarily raised. My cards that were around 6-9% were suddenly in the 25%+ range and I had no way to meet the minimum payments. I was falling behind with no real way to fix it. After a little research, I found National Debt Relief and called them, on Christmas. They walked me through the process of getting them on board to manage this and have them work with my creditors. As of this year, again on Christmas, I am now debt free and am able to breathe again.

    Original Review: July 19, 2017

    Satisfied, but not WOWED - I do not feel like there is enough contact regarding what you are doing for me or why one of my Debtors keeps calling me weekly about payments if you are working with them to reach a settlement. I honestly am tired of hearing from them all the time.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I don't appreciate the service I get when I call, they seem to be rude. My payment is way too high each month, and the last 3 months I had to call in order to lower my payment so I could survive the months and pay my other bills. I guess I need to do that again.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I feel that for my credit card debt NDR has been sufficient. However, when I set up the account I had 2 personal loans that I was reluctant to include but after a lot of encouraging from the person who set me up with NDR, I did include those loans. Since then I have had civil action brought against me with both of the personal loans and when NDR reached a "settlement" with them it was several hundred dollars over the initial debt. AND when I spoke to the creditors myself it turns out that the "settlement" was for more than they were asking as well.

    I feel like the only reason I was encouraged to include those loans was to bolster someone's numbers. Now I'm paying more than the original amount I owed and am 6 months behind playing catch up. I left my account open to settle the rest of the credit card accounts I have but I removed both personal loans. I would not use NDR again and would not recommend them to anyone struggling. I feel that they took advantage of someone already in a bad place financially and made the situation worse... while also collecting a percentage.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    I was nervous coming in, but I am comforted now. I was very skeptical, didn't know if I could trust anyone with this huge responsibility. Now the score is, 1 down, 4 to go! So far, so good. Quality Customer Service. All bases are covered. Evidence shows that National Debt is doing a great job.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Your underwriter Mona ** was not very pleasant to speak with regarding my case. Most of your representatives are nice and very helpful and accommodating. But not her. Mona is abrupt and rude to speak to with. Mona needs to learn how to be cordial and friendly on the phone.

    Thanks for your vote!
    Verified purchase
    Customer ServiceTransparency

    Reviewed July 19, 2017

    They were very quick to answer any questions. They also been resolving debt within 6 months. During this time, I was able to talk with someone that explained how to stop collector calls, which saved me a lot of stress.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I have just begun my relationship with Debt Relief Services but am already very pleased with the professionalism, caring and support from staff. My questions have been answered promptly and thoroughly and such a weight has been lifted to know that I don't have to personally negotiate with the credit card companies. Also, as promised, hard copies of the forms I electronically signed have arrived. Thanks to all!

    Thanks for your vote!
    Verified purchase
    Online & AppStaff

    Reviewed July 19, 2017

    I am very pleased with the service from National Debt Relief. They are very informative and very reliable. They have handled my creditors in a professional and accurate manner. The website is very accurate and gives a breakdown of all your submitted creditors in a nice graph breakdown. National Debt Relief is doing a great job and I am happy to be working with them.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    My experience was most excellent. My specialist was most attentive and knew exactly what direction I needed to go to get myself back on a financial track. She explained all that NDR was about and how if I stay in the program I would be debt free in 4 years. I like the idea that if I have an attorney company that would represent me while I am in the program.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Bill was so kind and understanding. He was very so patient. I felt so bless to talk to a person like him. He helped me reduce my fears. Thank you again for your kindness. I feel one day this weight that I am carrying will be brighter. Thanks for all your help at this terrible time in my life.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    They are very helpful in explaining how the program works and what to expect. They are prompt at letting you know that they have reached a settlement offer. They have always been polite and professional to deal with. I will and have recommended them to friends and family who need the same kind of help that I did. They were a good decision.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Very helpful and helped me resolve and save lots of money. I owed over $16,000 in credit card and store debt. I was keeping it all up but had nothing to move or get ahead of it all. Was always broke and when started their program I was able to get it taken care of and am now able to clear up credit and pay off car faster to get debt free. Would recommend all that are in need. Try it or at least inquire about the services.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    So far everything is going well but is still early. I feel my sales rep was good but he kind of flew by some of the bad parts like taxes, court cost and filings of papers. I do like it that I can call in and they can answer any of my questions. Looking forward to a good working relationship with you all.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    This program has helped me tremendously. I didn't know what I would do with the amount of debt I had. The process had worked for me and I am close to completing the program. Thank you for your helpful staff and making this experience more bearable.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I would highly recommend National Debt Relief to anyone. Always show great public relations and extremely efficient. Very supportive! Everyone I spoke with was always helpful and very, very nice. In times of great need, it is a pleasure knowing you have such supportive people to help you.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed July 19, 2017

    When I first initially call and sign up for the program everything went smooth. They respond to all my questions, call me everyday and now after 90 days I haven't heard a word from them and I'm getting called after calls from my creditors and it look like I'm out here all by myself.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Everyone I spoke to was very friendly and not judgemental. Gave me the feeling of actually wanting to help opposed to just doing the bare minimum. Very knowledgeable in the program and was able to answer all my questions. Very helpful and clear about the instructions of the next steps.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I recommend National Debt Relief to anyone struggling with credit card debt. They work to settle your debt quickly. I'm very satisfied with their service. Customer support is very friendly and helpful with questions and concerns. They worked with my creditors and lowered my debt substantially. I'm very pleased with my results.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Best thing that ever happened to my credit!! At first I wasn't sure, then I started getting offers and my debts began to disappear. Totally glad I qualified and signed up for National Debt Relief. I wouldn't have made this much progress on my own.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    I have been with Debt Relief for about 6 months and Debt Relief has been taking 622.00 every month from my checking account. I'm wondering when is Debt Relief going to start paying off my credit card debt?

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    Excellent communication. Patient, understanding and professional. I am almost through the program and am so glad a company as yours is there to assists in guiding me to becoming debt free again! I did recommend your services to a friend after her divorce. She will soon be debt free as well.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Since joining NDR, I have felt safe and secure that my financial needs are being met and cared for. I trust NDR 100%. I have never felt this safe when working with financial corporations before! All of the staff that I've been with have been thorough and friendly. Quick response rate. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Saved me from financial failure - National Debt Relief assisted me with my credit card debt of just over $20,000.00. At the time I sought assistance from them I had no idea how this debt was going to be paid. I had already borrowed against my house to pay off debt that I had previously accumulated and now I had $20,000.00 additional debt. It was a horrible time in my life. The people I dealt with at National Debt Relief assured me they could help settle my debt and provide me with a payment plan I could afford. The debt could be paid off in 3 years. It would have taken me 10 years or more to pay it off on my own.

    They answered all my questions, fielded phone calls, dealt with hateful letters from creditors and negotiated excellent settlements with my debtors. My entire debt was paid off in 3 years and I am now free to continue living without that stress in my life. I would highly recommend their services to anybody who is looking for a way to pay their debt and avoid bankruptcy.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 19, 2017

    So far so good, been big help and friendly staff. Very helpful for any question you may. Always have recommended. Explain details. It's been a relaxing since I sign up. Recommended give them a call. They are very helpful. All I know they are getting me out of debt.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    They have been done accordingly. The money I owe is paid twice in one month. The first payment is on first day and the second payment on fifteenth of the month. In the next four months I will be able to finish payment for my debt. This arrangement will end to fruition.

    Thanks for your vote!
    Verified purchase
    StaffTransparency

    Reviewed July 19, 2017

    Our experience with your company has been excellent. Your updates with successful agreements with consolidated accounts has been outstanding. It's a great relief, pardon the pun, as a retiree to know at this point in life there is somebody looking out for us. Thank you for your great help.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    I have to say National Debt Relief have been so wonderful. I have needed help for some time now trying to figure out how to get back on track. I was so scared to call thinking they wouldn't be able to help me. I have to say they have been so great. I'm very thankful from the bottom of my heart. Everyone I talked to were so understanding. Thank you so much!!!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Have only been with company as clients for a month and we have already received our first offer! With a 50% savings! Anytime we have a question the team there answer kindly and honestly. We are looking forward to having a better future after this is all over and being debt free!

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed July 19, 2017

    Great customer service, eager and willing to help and made sure I understand all the rules. Would recommend to a friend or family member. Made sure I felt comfortable and had a good understanding of what was going on. Felt like he was eager to help me with my situation.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed July 19, 2017

    So happy!! AMAZING!!! THANK YOU SO MUCH!! National Debt Relief changed my situation. They turned an impossible overwhelming depressing situation into a great victory and I feel so free and I'm so grateful for their services. I recommend National Debt Relief to anybody who has credit card debt or debt that is out of control and overwhelming interest.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    The gentleman who helped us was very professional and informative. He helped us review our situation and what lies ahead. We are closing in on clearing up our last several debts with the help of National Debt Relief. Good job!

    Thanks for your vote!
    Verified purchase
    PriceProcess

    Reviewed July 19, 2017

    It has been OK. I have been having to monitor closely, things not being reported as well as putting extra funds in account so there is no overdraw in my Global. Be glad when done with program. I feel I am having to do their job. They seem to be not calculating and including cost of fees being taken from account every transaction and bank fees which has several times made account short if I would not have put extra money in account. And when I started I gave them a list and then they dug into past 7 years trying to put those items in the pot without my consent. Those were accounts charged off from previous divorce and were well past 10 years old so wasn't happy they did that.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Poor housing choices left me with over $50k in debt. I was scared of doing this online in the beginning but National Debt did help me get through it. What I really like is that I have learned discipline. $950 a month from my income for almost 4 years. I am almost debt free. Since I now know I can do it I will have at least $500 a month going into savings for the rest of my life. My only complaint is they never really informed me that I was done. They still have my account open as far as I know. It would be nice to get some closure from them so I could pin it on a wall.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Very helpful and informative. Knowing I had apprehension about going this route. Big decision. Made me feel good about my decision and not guilty like some can. I would recommend Debt Relief to all out there who need to make that choice. Thank You Debt Relief.

    Thanks for your vote!
    Verified purchase
    StaffProcess

    Reviewed July 19, 2017

    I enjoyed working with Armani **. He provided the reassurance needed during this difficult decision. He was professional and informative, yet showed compassion while assisting me in navigating the steps to debt relief. He believed this to be the best route for my current circumstances not to mention the added value of seeking out a firm to assist in helping me repair my credit once I complete the program. Though the process was made easy, I do understand the step back from credit is necessary to get myself out of debt. At times we find ourselves, not by choice in uncertain circumstances I am grateful to National Debt Relief for assisting me in navigating this season. Humbled.

    Thanks for your vote!
    Verified purchase
    Transparency

    Reviewed July 19, 2017

    National Debt Relief work very hard at getting my card balances negotiated. I would recommend them to anyone who is overwhelmed by credit card debt. Monthly payment was less than minimum payment of all combined cards. National Debt Relief contacted me regularly for account updates. At first I was leery about it but company was found to be trustworthy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Easy to talk to - always available if you have questions. Professional and knowledgeable associates. Easy transactions. Online statement is convenient. Would highly recommend. They know what they are doing and all estimates and timelines are accurate. It is such a relief to have National Debt Relief helping you see light at the end of the tunnel.

    Thanks for your vote!
    Verified purchase
    Customer ServiceProcess

    Reviewed July 19, 2017

    You didn't disclose you were not a debt consolidation service. You ruined my credit more than where it was. You have horrible customer service. After I signed I was always shuffled around getting different answers for same questions. You are horrible. Bad program.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    So far so good. This company helping try to resolve my debt. I am still in the program. I still have another year. I wish time flies by fast because debtors still calling me everyday. My credits are really bad now.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Before my husband and I received help from National Debt Relief, I was unaware and worried about how to get rid of our debt. I am very happy to have skilled professionals settle my cases. Our lives have improved greatly.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Best move I've ever made. Everyone I've dealt with has been nothing but professional and very helpful. I would highly recommend the service to anyone. P.S. I'm almost done. Love it. Can't wait to finally get rid of the headaches of all the debt, thanks.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    The representative I spoke with was very helpful and knowledgeable. Explained that my account was accepted by one of my creditors and advised that I follow up on the portal to keep up with my account. I'm a current client.

    Thanks for your vote!
    Verified purchase

    Reviewed July 19, 2017

    Yes I am satisfied with the action that has taken place in my case. I have two Credit Cards that are being worked on. One has already come to agreement. Very pleased with this result. Will tell Family members and Friends about the results that I received from National Debt Relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    So Far I have had an excellent experience with National Debt Relief. After getting everything signed and prepared, they take care of the rest for you. Being able to manage the debt was a huge help. Also having them negotiate everything was extremely helpful. Seeing debt slowly disappear was a huge relief.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    Because they helped me a very good manner way with very nice people, and I hope I will off my debt very soon, thanks to the person who helped me. And yes will recommend Debt Relief to friends and whoever needs help with debts problems. I wish I did this before, thank you again.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 19, 2017

    I'm so pleased with National Debt Relief. The name suits it well. It is a relief to pay off a debt. NDR is doing a wonderful job. Thank you so much and I'm so happy I chose you! I will tell anyone that is having problems with debt about NDR! It's reassuring to know that they are watching out for my interest!

    Thanks for your vote!
    Loading more reviews...

    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

    VIDEOS & IMAGES