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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • FProfessional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    2 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 268 Reviews 53035 - 53235
    Verified purchase

    Reviewed July 25, 2017

    The service and experience has been great. Would recommend to anyone. Using National Debt Relief has been a blessing and has eased my mind. They have made my debt manageable with a monthly payment I can afford. The smartest decision I could have made.

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    Customer Service

    Reviewed July 25, 2017

    There are WAY too many fees. If it were not for the fees, I would have more money in my account to pay bills. My experience has been satisfying especially since I am deaf. I love the convenience of getting an option via email that allows me to say yes or no for a settlement offer without having to use a telephone.

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    StaffProcessTransparency

    Reviewed July 25, 2017

    I've been using the program for a little over a year, so far it's working. I'm on account 3 of 5. They are settling at 50% or more!! It's amazing!! My only complaint is when they get a new settlement and want more money. I've had to come up with $400 before or lose the offer, but I have also learned they will do what they can to make it work. Even changing their fees around. I feel they are truly working with you. They have my full confidence, can't wait to have it all paid and clear!

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    Reviewed July 25, 2017

    I have seen debt reductions. My credit report indicated positive reporting which allowed me to receive housing. If you pay, you will see great positive changes which will allow you to do more when credit is involved. Great service to those in bad debt, trying to get out.

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    Staff

    Reviewed July 25, 2017

    The customer representative was considerate, thorough, and empathetic to my situation. She answered all of my questions and reviewed the offer to make sure I understood all of the aspects of the terms. I was informed that the team is working with the remaining companies to get the best deal.

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    StaffProcess

    Reviewed July 25, 2017

    Successful in helping me through hard times in a professional, congenial manner. Debt is being handled in a fair manner with successful strategies. I was feeling lost and heavily burdened before entering the program. Now there is light at the end of the tunnel and hope for future credit options available. Comforting to know you are in good hands.

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    Reviewed July 25, 2017

    I had my reservations at first about trusting a company with my debt, but I am so glad that I took the leap of faith! I cannot recommend National Debt Relief enough! They have taken the stress out of my life! They handle everything, and I do mean everything! We actually had one of our creditors sue us and serve us papers. The next day, National Debt Relief had it settled with the company, charges were dropped and creditor was paid off. I wish I had done this sooner!

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    Reviewed July 25, 2017

    I found myself in a tough spot with credit card I had trouble handling. National Debt Relief consolidated it and started negotiating with creditors. It took a lot of pressure off me to know my debt would be reduced and I could pay off that much sooner than I anticipated. Payments are automatically deducted and all creditors reached an agreement much less than I owed.

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    Reviewed July 25, 2017

    It's been 6 months since I've signed up with this debt relief company, and I've had several of my accounts accept a offers on settlements - I'm getting to the point that I can sleep a little better at night with the overwhelming burden starting to decrease from my debt concerns. I'm hopeful to see light at the end of the tunnel!

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    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    They have been easy to work with and very friendly. The process at the beginning was simple and up until now has been great with no issues or problems. When ever I have had questions they have been happy to answer them for me. When I am Not available to talk to them it has been easy to get ahold of them to finish our conversation that had started.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    Everyone I spoke with had great customer service and were very friendly! They were all patient with any questions I had and had quick responses. I am looking forward to my journey with this company and soon enough becoming debt free.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    It has been a pleasure and a great relief to have a company that is understanding, knowledgeable, kind by your side when you are going through tough times in your life! NDR has been a blessing to my life! They have been very kind every time I have called and always answered every question.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    Consolidation of my bills - I am so pleased of the way I have been treated by your employees. They have all been very helpful every time I have called about my acct. I would recommend you to anyone that I know needs assistance. I have been with your co. since 2014 and have almost completed your program. Thank you for being so kind to me and understanding with me during this process.

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    Staff

    Reviewed July 25, 2017

    This has been something that I have dreaded for a while now. I've gotten in debt and just didn't know what I was going to do. Everyone that I have been in contact with there has been super nice and understanding. Keep up the good work.

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    StaffProcessTransparency

    Reviewed July 25, 2017

    Alton ** was very supportive and thorough. He explained the program very clearly and answered all of my questions. He recommended the right program for me. He explained all the steps and explained what was to follow. He even held on the line and explained how and where I was to sign the documents.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    I started with NDR in December and had 12 accounts. I now have 5 that are still to be unresolved. Overall I am content with the program, but concerned about the last five remaining. I don't feel that the customer service agents are very informed and feel that while initially things seemed to be moving along, it has come to a halt. CSR used to contact me within the two day timeframe when I send an email, but now I find myself having to call back to get someone to talk to and usually no one can tell me anything about my account that I don't already see online. The negotiators seem to have all the answers, yet I cannot speak with them.

    My biggest issue is that I borrowed money to take care of my biggest and oldest debt and it doesn't seem like any work has been done on it. I am told it is the way the system works, but seeing how it works in my paid accounts, I don't see how any deal can be made when I have no money left to put down on such a large account. Now that account has gone to a third party and I am in the dark as far as what is going on and the amount is in default. I understand it is a process, but I am not fully aware of how I am protected now that these accounts are in default, which I wasn't before I started the program. I am hopeful things will start moving along again.

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    StaffProcess

    Reviewed July 25, 2017

    I was very happy that anyone I talked to was very helpful and the debt specialist I had was very nice. This process was overwhelming to me and he made me less anxious and at ease. It was much appreciated.

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    Customer Service

    Reviewed July 25, 2017

    You ask for my experience with National Debt Relief/Global Client Solutions LLC, and so far I have no experience other than paperwork and global client solutions drafting my bank account monthly without fail. That is the only communication between me and any of your company's. All three of the credit card company's continue calling me relentlessly, so evidently your company's have not done anything other than charge me. I would appreciate receiving something in writing telling me something. Do not call me because I am dodging all out-of-state calls and calls that do not show who the caller is.

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    Gerald increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Gerald increased their star rating on Dec. 14, 2017.

    Updated review: Dec. 14, 2017

    Since calling NDR we have had 2 bills paid or being paid. This is just great news. To get out of our debt problem with your help is outstanding. Both of us are greatly satisfied with this service. I have recommended you to other friends.

    Original Review: July 25, 2017

    We are still in the beginning stages of our relationship with your company. So far we are ok with the progress. Still have 1 or 2 creditors still calling. But all in all we are happy to be on the right track. We are looking forward to the next stage to actually see the progress really working.

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    Staff

    Reviewed July 25, 2017

    Very pleased so far on what this company has done for me. I would recommend this service to anybody who is in need. They do ask if you can add any extra money to your account. If I had extra money I would. I have a very tight budget and small income seeing I have retired. It's tough but they have helped a lot.

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    Customer Service

    Reviewed July 25, 2017

    Thanks for quickly paying off our first account! One down, many more to go! This takes a great deal of pressure off of us and it encourages us to continue to move ahead with our goal for financial freedom. Thanks for the timely email informing us that this account was paid.

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    Staff

    Reviewed July 25, 2017

    My experience up to last month has been very satisfactory. I recently sent documents from a collection agency and I have not heard from anyone yet - slightly disappointed since I've been receiving excellent service up to the last month.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2017

    My initial contact with Lawrence was great. He took the time to explain the program and answered all my questions. I feel like I am taking the steps to better my financial freedom. The welcome call reassured that I made the right decisions. The team take time to make sure the client is comfortable and understands the process. Thank you.

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    Reviewed July 25, 2017

    NDR is a company that is real and follows through on their promises. They will do their part, but we need to do ours too. Follow through on their request and they will go to bat for you. My first resolved issue... approximately $1500 to $450! Blew me away, thank you so much NDR.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    I've been a client of NDR for just a few months but already some of my debt (credit card accounts) are being settled. The process is easy. The counselors are professional, courteous & friendly. Medical debt forced me to over extend on other credits cards but they never judge. My creditors refused to work with me & so I was getting nowhere. It is very comforting to have help. If you are experiencing stress & worrying about what to do, I recommend National Debt Relief. The only drawback I've experienced is when returning calls I've had to going through a small wait time getting to a counselor. That is the only reason I didn't give 5 stars.

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    StaffProcess

    Reviewed July 25, 2017

    I am only 8 months into a 36-month process so I cannot report results yet. I can, however, state that every interaction I've had with NDR has been very professional. Everything was laid out clearly and followed with an extensive packet of information regarding the program and specific instructions on dealing with credit card companies and collection agencies.

    All my questions (and fears) are always dealt with thoroughly and patiently. I am kept updated with any progress and encouraged to ask for new information or, if needed, reassurance Part of the program is legal protection. I can report that so far, so good. If you find yourself in this situation perhaps due to unexpected unemployment and you have to deal with it, I would recommend NDR.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    So far so good, I'm on the path back to financial freedom thanks to them!! They put my mind at ease and are very nice and professional on the phone. I would highly recommend them to any friend and give them a great review.

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    Staff

    Reviewed July 25, 2017

    I am very satisfied with this service. The employees are all very knowledgeable and helpful. Whenever I have had questions, they were always resolved in a timely and efficient manner. I would definitely recommend this company. My first debt has been resolved quicker than I expected, for less than I expected.

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    Customer Service

    Reviewed July 25, 2017

    I got my first settlement early and I was very happy. But I hope the co. contact and working with all my creditors faster and more effective so they won't call every day anytime like I won't pay and don't have assistance from you. I'll have to make sure to have money to pay you every month.

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    StaffTransparency

    Reviewed July 25, 2017

    I am very early in my experience with National Debt Relief, but so far I am very happy with my experience. They are very communicative and make sure I know what is happening every step of the way. I have had no issues contacting anyone for support and it has been very easy to catch up on what is going on with my account.

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    Reviewed July 25, 2017

    I'm having great experience with this service thus far. I'm able to save money while becoming debt free. Less concern as into how I'm going to pay my bills and still survive. Recommend this program to any and everyone. Thanks NDR!

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    Customer ServiceProcessTransparency

    Reviewed July 25, 2017

    We were drowning in bills, barely able to keep afloat. We checked out several debt relief companies and went with National Debt Relief was our alternative to bankruptcy. They explained the program in depth, sent us the tools to deal with the flood of collection calls. We are seeing our debts being settled now at a fraction of what was owed. I am so pleased with their program and highly recommend them.

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    Staff

    Reviewed July 25, 2017

    So far I have been very pleased with National Debt Relief. They are steadily working to resolve my debt and it is greatly appreciated! It will be a huge relief to be able to say that I am debt free. It will take a huge amount of stress out of my life.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    Very friendly and easy to work with. Very little wait times. I was able to call back and speak with someone quickly. It was also very easy to use the website and respond and download the necessary documents requested. So far, very happy with how it is all going.

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    Verified purchase

    Reviewed July 25, 2017

    I'm pleased with the service overall. It takes a while to get the ball rolling, but all of my creditors were paid. I realized that you have to accumulate enough money in your account before negotiations can begin. I would definitely recommend NDR to anyone who needs a new start.

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    Process

    Reviewed July 25, 2017

    So far so good. They are very prompt & hands on when it comes to helping you become debt free and I look forward to finishing up the program. This program is working for me so I began to share it with my family members. That way they also can enjoy being debt free.

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    Verified purchase

    Reviewed July 25, 2017

    Very happy with National Debt Relief. After only two months we already have a deal with one of my creditors and made 1st of three payments. Looking forward to getting my debts paid off as soon as possible and National Debt Relief is very easy to work with and very pleasant to talk to about any concerns.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    National Debt Relief did everything they promised they would do. They were able to reduce my debt by a large percentage. The time flew, and my debt was paid off in no time! The customer service reps that I dealt with were always extremely friendly and professional.

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    Verified purchase

    Reviewed July 25, 2017

    I am very happy with my experience with National Debt Relief. They have been very flexible on my deposits and I have had minimal contact with them or my debtors. I would recommend them. Seeing how you have assisted me to become debt free, I am hoping you are helping others.

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    StaffTransparency

    Reviewed July 25, 2017

    I get quick service and everyone is professional plus any questions are answered and explained. They keep in touch with me for every action and get my approval first. I would recommend to any of my friends or relative. I always feel very comfortable when calling plus they have good monthly payments that I can afford. I greatly appreciate doing business with National Debt.

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    Online & AppProcess

    Reviewed July 25, 2017

    Haven't been able to resolve any of my debts yet but it is only the first month. I'm hopeful they will do what they say they will. The coming months will determine if they are successful. The application process was smooth and everything was easy.

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    StaffTransparency

    Reviewed July 25, 2017

    I did not know what to do to go out of this problem, until the debt relief agent explained me detailed and very lovely and with a lot of patience answered all my questions. I facilito and I held feel comfy with all the questions, giving clear and detailed examples. Thank you Yan **.

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    StaffTransparency

    Reviewed July 25, 2017

    All representatives with whom I have spoken have been clear and honest and have been very helpful. All of my questions have been answered clearly and thoroughly. I would recommend this service to a friend who is seeking help with debt resolution.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    Debt counselor and customer service representative are courteous, respectful and true professionals. The debt consolidation team makes a conscious effort in reducing stress levels, for people with high level of debt and is looking for help in reducing their monthly payments as well as helping consumers simplify their budget. The professional debt consolidation team helps customers meet their financial goals. Moreover, National Debt Relief comes with a high BBB rating, and they also guarantee customer satisfaction.

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    Staff

    Reviewed July 25, 2017

    It was a great experience to work with NDR because the associate respected me, was a good, honest and listened patiently. He had a sense of humor that enabled me to keep going. I wish I had known NDR 10 years ago. I will recommend everyone to NDR anytime.

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    Customer ServiceTransparency

    Reviewed July 25, 2017

    I have requested several updates related to my other creditors and have no response back from National Debt. I have no idea if they are being worked or not. I have paid my account in full and presently I am not satisfied. I feel that there is no action being taken.

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    Staff

    Reviewed July 25, 2017

    I wanted to thank Daniel ** for helping me understand my options and choose the option that will get me out of debt soon and on the road to financial freedom. I had some life shocks that put me in a tough financial situation and have felt so burdened by my debt and today I felt like I received a second chance. Thank you to everyone who is helping on my case and those who helped me with every question.

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    Process

    Reviewed July 25, 2017

    I am very pleased with the program and everything it has offered so far. Very pleased and satisfied. Happy with my results. I would recommend the program. That keep me very informed on everything when they hear from my creditor. I receive all the program posting.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    I've been working with NDR for the past 5 months. I find their services perfect for my financial needs. I recommend this company to all. I am very pleased. When I call each is very knowledgeable and provide good service. Like other companies no long wait time.

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    Reviewed July 25, 2017

    I am happy with National Debt Relief because I seen how my accounts got settled and it reflected on credit report shortly after and that is something that I can say it was a great deal. Not only the accounts are getting paid but I am saving money and I appreciate that National Debt Relief.

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    Customer Service

    Reviewed July 25, 2017

    After waiting 10 days, no one ever got back to me about the account that was to be added. This was an account that was on my original plan but somehow got missed I finally had to call you. On the positive side - my account with Amazon was settled very satisfactorily.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    It was a big relief, also a very helpful representative. Everybody was very experience and they're knowledge. I was really scare but the company took me and talk to me through it and I was very thankful that they answer my question. I was amazed they are very confident. Employees thank you again.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    If you are unsure of whether to sign up with National Debt Relief, you are right where I was 2.5 years ago. I was $18,000 in credit card debt. For a couple of years, I continued to make monthly payments to the credit card companies of approximately $375, $75, and $65 per month. It became such a routine for me. But, I realized that my balances were not going down very much. I felt hopeless. I heard a radio ad about National Debt Relief. I must have heard it 500x before I built up the courage to just give it a shot and see what they were truly offering. I was skeptical that it might be a scam. I started communicating with someone from NDR. I researched the company and found that it had awesome reviews. I decided to sign up. Best financial decision I have made in many years. I was able to pay my debts off in approximately 2 years. The debts were negotiated for me. Their employees are so friendly on the phone. I cannot speak more highly of them.

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    Staff

    Reviewed July 25, 2017

    I caught my debt before it got way out of hand. That being said I didn't think I would be approved with the little debt I had compared to others. It was easy and I understood everything my rep was saying. So far this has been a huge blessing. There are numerous questions though. It actually made me more confident in the decision I made choosing these guys. Don't wait until you’re drowning to reach out to this lifesaver!

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    Staff

    Reviewed July 25, 2017

    Although I could have resolved my debt on my own, it is worth every penny to have National Debt Relief doing the work. They have done an AMAZING job at resolving my debt at levels I would have never achieved on my own. Thank you NDR!!!

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    Customer ServiceStaff

    Reviewed July 25, 2017

    Good customer service however they take a long time to settle accounts. Most small accounts settled quickly, however, a year in to this we feel a bit forgotten. They do work well with us though. We recommend this as an alternative to bankruptcy.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2017

    It would make it a lot simpler if I could speak to the same person each time I call. When calling you speak with a different person and get different answers a lot of the time. That makes the process very confusing sometime. I've been very satisfied of the way my accounts have been handled.

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    Process

    Reviewed July 25, 2017

    I just started the process for debt relief but so far everyone has been very helpful and thorough. I have not started repaying my debt yet but If the process continues this way I believe I will be very satisfied.

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    Staff

    Reviewed July 25, 2017

    I have been provided factual information and the information comforted me because of the wonderful agent who provided me with assistance. Also, I was assured to feel calm and that this was an honest trustworthy service provider because I was hesitant at first. It's now been a couple of days, and I'm excited to get my first deposit into the account that is going to begin and resolve my debt. I'm so thankful that this opportunity has been provided to me. Thank you so much.

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    Staff

    Reviewed July 25, 2017

    I am in the beginning stages of a relationship with National Debt Relief and so far they have been very helpful and professional with me. I am looking forward to receiving the help they have indicated they are able to provide to me.

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    StaffProcessTransparency

    Reviewed July 25, 2017

    Maryann ** & Paul ** were both very helpful and clear in explaining the program. They were both accommodating when I had some questions. I would definitely refer this program to my friends who would need the same assistance that I do during this difficult times. Thank you!

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    Judith increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Judith increased their star rating on Aug. 21, 2017.

    Updated review: Aug. 21, 2017

    I joined in April and have already approved a great settlement offer. I am very satisfied with the progress they are making on my behalf. I could never have gotten this kind of settlement, in such a short time, on my own. I would definitely recommend National Debt Relief.

    Original Review: July 25, 2017

    I would like to receive more updates with regard to what creditors have been contacted and what is being done. I would like a monthly update either by phone or letter. Overall, I think they are an outstanding company and answer any questions that I have, when I reach out to them.

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    Customer ServiceProcessTransparency

    Reviewed July 25, 2017

    NDR walked me through the process very well. You have to be prepared to ignore calls from debt collectors and forward them as necessary. Make sure you are aware of the terms before agreeing to anything. NDR was able to help me get out of my debt when I was literally drowning to pay the minimum payments.

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    Staff

    Reviewed July 25, 2017

    I've been with NDR for over a year now and great results. I am 65% out of debt now. They have helped tremendously. They keep me informed and I'm very satisfied. I should be out of debt by March or sooner.

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    Staff

    Reviewed July 25, 2017

    Very happy with the recent settlement. Settled for 40%. Great work. Thank you. I hope the rest of my proposed debt elimination goes as well as this first one. I didn't think this first settlement would come so soon. So, thanks again.

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    StaffProcess

    Reviewed July 25, 2017

    I worked with a representative named Angel. He was fantastic, I found his wealth of knowledge and cool demeanor very calming during my enrollment process. I feel National Debt Relief knows what they are doing, knows how to help, and really care about doing so.

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    Customer ServiceStaff

    Reviewed July 25, 2017

    When talking with the representative he gave me hope that there would be light at the end of this dark tunnel. Thank you. Everyone was so nice and helpful and willing to answer my questions. I am glad this is available to those of us who want to pay our debt but have had some hardships which prevent us from getting ahead.

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    Customer Service

    Reviewed July 25, 2017

    A great experience. Handled rather quickly and great communication. All debts settled within 7 months with the help of Liberty Lending. I'd recommend NDR if you want to avoid bankruptcy. My total debt was cut in half. Will take a little longer to pay off altogether with the lending company but worth it overall.

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    Customer Service

    Reviewed July 25, 2017

    I am happy with service from National Debt Relief. The only thing I have a problem understanding is, I pay $255.50 every 2 weeks including fees. And I called you for help because we are having problems paying our bills (Things are tight). So when I get a call saying you have reached a settlement for one of our accounts but need another $800, where do you think we are going to get that kind of money.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2017

    Once I relocated from Illinois to Florida, the bills got out of hand so I decided to try to do something to consolidate. National Debt Relief was very helpful, informative and patient on every phone call from the first debt. They took the time to explain everything and make sure that they went over everything fully. They led me and guided me each step of the way. My program is completed and I’m very satisfied with it. It has definitely taken a lot of stress load off and it opened up more opportunities for me to save money on. It's been a really nice experience feeling that somebody's there to help you. It was a really good decision.

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    StaffProcess

    Reviewed July 25, 2017

    It was fast approaching a situation that was going to be bad financially for me so I was looking for something before I got in too deep. I searched online and National Debt Relief popped up and I called them. The person I talked to seemed confident that I would qualify for a particular program that I found very palatable so that’s why I went with them.

    They’ve always been very friendly, kind, informative and they answered all my questions if I had any. They never made me feel silly or stupid and I've always been treated with a great deal of respect which I appreciate. They’ve been very professional and they made me feel very comfortable. And then the payments have been very good. I only paid $311 which is way less than what my minimum payment is going at work. I started off with seven accounts and three of them have been settled. I'm very pleased and it's an outstanding experience overall. I would recommend them to anybody.

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    Reviewed July 24, 2017

    I was told originally it would only take 27 months to finish the program. I called a few weeks ago. Now I was told it will take at least 32 months. I was very disappointed. I have not heard recently from National Debt. I was originally satisfied but now I am really disappointed. I was told originally that the Better Business Bureau said National Debt was good.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    Oh my gosh! From my first phone call, every single representative I had the pleasure of speaking with had amazing customer service skills. They were knowledgeable, compassionate, and just wonderful to work with! I would HIGHLY recommend them to anyone who needs their help.

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    Process

    Reviewed July 24, 2017

    I wish your company would the whole payment in one shot. I do not like two payments in the month. Other than that you have a great company. Thank you very much. I have just started the process and I have over a thousand dollars saved at this time.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    Mr. ** was extremely helpful. I was embarrassed by my situation when I first called in. I have never needed help before. Mr. ** explained each step in detail, and what to expect. Provided me with contact information to provide to creditors. I felt more at ease with the information that Mr. ** provided. The Welcome Staff were great. The people in the billing department were helpful when I need to provide additional follow up information. Emails that were sent to me, came to my inbox quickly. I cannot express how kind everyone has been and continue to be. "A weight lifted off my shoulders" and now I am backtrack to saving once again. Thank you!

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    Customer ServiceTransparency

    Reviewed July 24, 2017

    After signing up there is no communication and follow up from you all. I didn't realize I would go highly into collections or be getting letters from lawyers wanting to take my possessions etc. I am hoping it still turns out okay in the big picture of things.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    My experience today with customer service was done very professional and she truly cared about my concern. She explained and told me what would be done and pretty much stopped my worry. Now I just have to wait for my next phone call and everything will be back to normal.

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    Staff

    Reviewed July 24, 2017

    Courteous staff. Very helpful. Gave us confidence that we made the right decision. Our life has had way less stress. So far all of the settlements have been very fair. Thank you so much. We will recommend you to family and friends who would benefit from your service.

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    Staff

    Reviewed July 24, 2017

    I am very pleased with your company. You are the greatest. You have helped me so much for paying my bills. I recommended you highly. Your staff has been so nice and understanding when I have a question to ask. Thank you again.

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    Online & AppStaff

    Reviewed July 24, 2017

    Were very professional, treated me with respect and were very helpful and answered my questions. The website is also helpful. Also told me how to stop the phone calls. Also the book they sent me was also very helpful, it laid out everything clearly.

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    Staff

    Reviewed July 24, 2017

    Very satisfied to their services on how they want to help me for my debt. Every time there is a new changes in my account they will takes time to reach me. And they do their job to help their client to be debt free. I will surely recommend National Debt Relief to my friends who's having debt problem too like mine.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    Since I join over year ago, I was lied to by the guy who I talk to on the phone. No one would call me on a 800 number and that was a lie too. I was told I can look online at my account and that was a lie too. I have not heard from anyone in months. I seem to call you people. No one calls to tell me anything. All you do is take the money from my account every month. I have no clue what is going on with my account at all.

    Updated on 08/27/2017: Why, I was lied to by Mr. **. If I get a phone call from National Debt they would call me with the exchange from at the time Maryland I have never gotten a call like that away 800 # and those calls I block. When You people call me you give me the 3 degree like I call you and you want my name, my ss#, my telephone # and my address. If I call you that's fine but you people call me so why do you give me a hard time. I do not care who you are I do not like giving anyone my information. If you call me and I do not answer you never call me back at all. My phone has not been working right and if someone leaves me a message I may get it 3 to 4 days later. Every time you call me you want me to give more money, I hardly have money to take care of my son and me and you want more money. If I had it I would not need you people.

    I talk to some lady about 5 or 6 mos. ago and she said I can go online to see my account and she would send me the link to go there. Guess what never got that and I can't even get into my account. I have mail thing to National Debt because I was going to be sued no one ever tells me if they got it if I need to do anything etc. I don't even go to the doctors or get my prescriptions filled because I give you people 549.00 a month because I do not have any extra money for that or anything for that matter, I can't even do anything fun with my son at all because it goes to you who I don't even know where it goes. All I know you take it from my account. Since I am having so many issues with you I am looking to go elsewhere since you cant help me at all. Thanks.

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    Reviewed July 24, 2017

    I have been very satisfied with my overall service with National Debt Relief services. They communicate well with me and keep me informed of my progress. They have gone overboard to make sure I can accept each contract that has been offered. I would gladly refer this program to anyone who is in need of financial services such as Debt Relief.

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    Customer Service

    Reviewed July 24, 2017

    I am so glad I picked up the phone and made a call the National Debt Relief. I can now look forward to being debt free very soon. Follow the process and you can be too. Customer service was very helpful through the process.

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    Customer Service

    Reviewed July 24, 2017

    Very easy to get started. Haven't had communication since, so a little worried. Hopefully after some more time I will be updated. Still getting calls and emails from credit card companies. Read reviews of current and former clients, hoping that they were true.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    Introduction about the company & how they can help was very thorough & helpful. Excellent work with getting the debt reduced. Excellent customer service. They are very kind which is crucial when going through a debt struggle. Very appreciative! Excellent Online support & ability to view progress.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    We have been very satisfied with our experience dealing with the company National Debt Relief. The representatives that have worked with us in developing a plan of action have been professional, and available for phone calls or email. Every step of our plan of action was worked out with us together on the phone.

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    Staff

    Reviewed July 24, 2017

    National Debt Relief has many very friendly employees and they all have been considerate. I would recommend anyone who has debt that has gotten out of hand to give this company a call. There is no pressure to enroll, just listen to your options.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    Right now I am very dissatisfied, their phone operators who I get transferred to several after giving all my info. to over and over without any help. They don't seem to be doing the job I was told! They are so rude when I'm already sad calling them. I have names and nothing was accomplished to help me lower my payments for Aug & September which is not what I completely wanted.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    So far very professional. Gave me a sense of confidential that probably everything will be worked out. Thank you. I want to thank Glenny. She was amazing very knowledgeable. Explain everything very clear. I have great experience talking to her. Thank you Glenny.

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    Staff

    Reviewed July 24, 2017

    Been with NDR for since February of this year, and have been totally satisfied with their service. They've have cleared up some of the debts that I had. Without them I would have been bankrupt. I would recommend them to my friends and associates.

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    StaffProcess

    Reviewed July 24, 2017

    My experience was great, they really made me feel comfortable going through my set up process. Carter ** was very helpful and patient setting up my account, I really appreciate his help in making this an not so scary transition. I was feeling very stressed going through this and now I feel much better knowing I am getting help with this program. Thank you Mr. Carter **!! :) Thank you!

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    StaffProcessTransparency

    Reviewed July 24, 2017

    My agent responded to my request promptly and he explained the benefits and my responsibilities for joining the program. He made me understand what this program is all about. I would not hesitate to recommend the National Debt Relief to my family and friends.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    All of the customer service people I have dealt with have been very professional, kind and helpful. I am starting to get the offers part of it now and they are making offers to take care of my debt. I am very happy with the offers being made and have accepted the first 3 offers. Thank you!

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    Transparency

    Reviewed July 24, 2017

    NDR is a really great service. They explained everything in detail all along the way, and after you sign the contract they do everything they said they would do. I have no complaints about them, and would recommend to anyone.

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    Staff

    Reviewed July 24, 2017

    I've been very happy with NDR. One of the cards has been settled already and everyone that I've talked to on NDR staff has been excellent to deal with. If anyone I know needs to relieve themselves of some debt I'd recommend NDR in a second.

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    Staff

    Reviewed July 24, 2017

    Very friendly people. Will listen and be patient with you. It's also nice to be able to track everything online and see progress! I have also enjoyed having the printed material as well. It thoroughly explains everything and is a very handy reference tool.

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    Reviewed July 24, 2017

    National Debt Relief is the real deal. My experience thus far with NDR has been extremely positive. From day 1 they have worked hard in negotiating settlements for me to get my debt under control and ultimately eliminated altogether. Thanks NDR!!

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    Reviewed July 24, 2017

    I have been very pleased with how National Debt Relief has handled our accounts. I believe they have made a diligent effort to negotiate deals with our creditors that would best serve our goal to get out of debt. We are over halfway there and this was done in just a year and five months.

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    Reviewed July 24, 2017

    It has been slow going. Seems like there have been a lot of fees and other things I have paid for that I don't understand. I have been paying on this since September of 2014. Seems like I should be done. I really appreciate you lowering my balances, not sure I came out on top though. Thanks.

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    Reviewed July 24, 2017

    I have to say I was very reluctant to join National Debt Relief, however, when I did a google search on National Debt Relief and read all the positive reviews I was relieved when I signed with National Debt Relief and they help you and guide you.

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    Reviewed July 24, 2017

    My experience with National Debt Relief was rewarding. I can't say enough good things about my relationship with National Debt Relief. Anyone finding themselves in financial difficulties should reach out and get help. Now I am debt free and I am so thankful.

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    Reviewed July 24, 2017

    When I called National Debt Relief, I was desperate. My finances had been out of control for decades, and I had been trying to get by, largely by paying minimums on my credit cards. I researched debt-relief companies, and National Debt Relief had the best reviews and most reasonable terms. It took year and a half, but now I can say, "I am debt free!"

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    Price

    Reviewed July 24, 2017

    I feel that I was ripped off and paid too much. I paid to attend court sessions that the lawyers stated I didn't need. I could have prepared my own answers. And the percentages that they charge to pay off the creditors were way too expensive. I wish I knew better, otherwise I would have settled on my own. My credit score is so low. Thanks National Debt Relief.

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    Reviewed July 24, 2017

    The time it takes to reach "agreements" with debtors is lacking, there's several accounts still floating out there damaging credit reports even more playing the waiting game. We were really hoping to have a lot more settlements taken care of that has happened so far.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    We have only been with them a couple of months so far their customer service has been great. But I would prefer to review towards the end of the experience. I just don't think I have a good idea of how everything will go yet. A friend of mine had a great experience so we are hoping to also.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    Good service and overall experience with NDR. I am looking forward to being debt free. Not getting phone calls from creditors is a blessing. Carlos did a very good job at explaining the program and how it could help my situation.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    A few years ago, I contacted National Debt Relief. The customer service representative was very helpful, informative, knowledgeable, & professional. Most importantly, he quickly put my mind at ease. I was able to pay off my debt ahead of schedule (28 vs 33 months) which provided great relief. In the end, I would highly recommend National Debt Relief to anyone needing the same type of help. They're an awesome company & really care about their clients???

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    Customer ServiceStaff

    Reviewed July 24, 2017

    National Debt Relief is a very caring and professional company that has helped me immeasurably in reclaiming my life. I tried Freedom Debt Relief which was a horrible company that gave me the worst advice and only made life worse. When I changed to NDR everything changed and the harassing phone calls and threats stopped immediately. Not only that, but I am way ahead of schedule in settling my outstanding debt and getting my life back on track. NDR keeps you in the loop at all times and their representatives are polite, respectful, and professional. I highly recommend NDR to anyone who finds themselves in financial difficulty.

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    Staff

    Reviewed July 24, 2017

    I have to say that I was very leery about doing any kind of Debt Relief. But my experience was so smooth that I almost didn't think it was real. I must... say that I really wouldn't have done it if I didn't have Christopher ** be the one to guide me through it. His personality is so refreshing and truly genuine. I am so thankful for all he had done for me. I mean this so sincerely.

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    Reviewed July 24, 2017

    NDR has done everything they told me they would do - no gimmicks/no tricks! As of November, my debts will PIF!!! They always called to discuss a settlement offer and to request my authority to move forward. GREAT COMPANY and I highly recommend them.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    I am very happy with the service that I receive. They are always helpful and answer all my questions. If it has to do with Billing, Questions regarding where my account is in payment process, how many payments left before the end date they answer everything.

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    PriceStaff

    Reviewed July 24, 2017

    My experience was great with this company. That gave me direction and hope to get my finances back in order. They settled all my debts while meanwhile have a very affordable payment plan to pay them for the services. They saved me a tremendous amount of money and settled all of my accounts for at least 50% less than what I owed!! Great company!!

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    Staff

    Reviewed July 24, 2017

    When we first started working with National Debt Relief, they told us that they could get us out of debt within three years. I believe they may do that two years. So far, National Debt Relief has settled all of our accounts except for one. They were for the most part settled for around 40% to 50% of the original account balances. They have done an amazing job for us, thus far.

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    Staff

    Reviewed July 24, 2017

    They are very friendly and always point me in the right direction. They get to the creditors in a timely manner and help ease some of the stress. When it's time to settle on a debt, they give great information on why it's important to settle or not. They seem to always have your best interest when making decisions.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    Every time I have called, the person who answers has been kind, professional, and reassuring. My debts have been negotiated promptly and without any calls to me. I really appreciate all the efforts made by National Debt Relief.

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    Reviewed July 24, 2017

    My situation was dire... NDR gave me the opportunity to reduce the interest due on a list of high-interest loans by negotiating with my creditors. This gave a relief to my stress with their intervention because the creditors accepted their terms. A win-win, if you know what I mean.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    I had great anxiety about reaching out for help with our financial situation. National Debt Relief has been amazing to work with. They have gone out of their way to make sure we understand fully how the program works and for anything we still have questions on they make it very simple to reach them. Daniel was our customer service enrollment person and he did a wonderful job in helping us get enrolled. I could tell his heart is in his job and that made me so much more comfortable signing on with this company to help resolve debt issues we are facing.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    I have been satisfied overall with the service and communication I've experienced at National Debt Relief. It's a wonderful service for people who feel overwhelmed with trying to alleviate debt on their own. I'm very happy to see light at the end of the tunnel. Thank you!

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    Reviewed July 24, 2017

    I was in a very "tight" spot and NDR was able to assist me in getting my debt in order so that it could be paid in a timely manner. Very instrumental in settling one particular debt that was ready to go to court - so appreciative for their time and service.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    NDR stays in close contact with their clients and their creditors. They respond quickly to emails and calls and try to resolve the situation quickly. They put an end to collection calls and threats from creditors. I'm very happy with them and would definitely recommend them to friends and family. They are only concerned with their clients' financial well-being.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 24, 2017

    I would highly recommend National Debt Relief to anyone who is over their head in debt and still wants to pay their creditors. National Debt Relief explained their program clearly and have done everything they said they would do and more! They always answered any question I had and their legal team helped out when I was served with papers by a few of my creditors. All accounts were settled. Communication is always great!!

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    Customer ServiceStaff

    Reviewed July 24, 2017

    I have recommended National Debt to several of my friends and work mates. This company has helped me through some rough times when I was sick. Easy to work with. Every customer-service rep was very helpful and considerate of my circumstances. I did not have to worry about phone calls from bill collectors. It all stopped as long as I made my payments regular.

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    StaffTransparency

    Reviewed July 24, 2017

    Everything went smoothly and quicker than expected. The only thing I would change is there could have been more of an explanation on some of the forms that were sent. I would go through this again if needed. The initial setup was super easy and the guy that helped was very professional and was not pushy about getting me signed up.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    They have been very helpful in getting the bills I submitted to be lowered. Also working within my budget so payment more than I could afford. Statement of payment made and balances on pending agreement are easy to find. Also able to stop phone call from the high-interest loans that put in a bad financial shape. Was even able to change payment days when I let know in advance.

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    Customer ServiceProcess

    Reviewed July 24, 2017

    Overall, I think the concept is a great idea. I prefer the lower payments. I understand the reasoning behind your process, but when I have called in to ask questions I feel as though I was mislead originally. The fees associated with settling an account are very high, so it takes the consumer quite a bit of time to pay off the debt. Who's to say your bargaining power is going to be able to persuade them not to sue you? I just feel some portions are still risky and I'm only about 8 months into the program. I still have 12/14 debts that need to be settled... I have a long way to go and am afraid they will not wait.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    I am overwhelmed with the amount of phone call I receive each day. I am busy and I don't have time to reach out to each of these people. I assumed you would be calling them and working out the arrangements by now. I am getting at least 15 phone calls a day and every time I block it they use another one. I am not happy with this process thus far. If I have to do the legwork in contacting them why are you guys here?

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    Reviewed July 24, 2017

    They were awesome the whole time and were a great relief both mentally and financially. I was very stressed over my debt and they came along at the right time. I would highly recommend them for anyone in need of debt relief, I hope I never need this kind of help again but if I do I know where to go.

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    Staff

    Reviewed July 24, 2017

    Outstanding service always keeping me informed of my accounts. Also keeping me posted on all changes or information that affect my credit. If there are any questions they are quick to ask. They also keep my personal information secured, and update my profile as needed. We also do a great job in negotiating my financial obligations. Looking forward to continuing the program.

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    Reviewed July 24, 2017

    My experience has been nothing but relieving and confident. National Debt Relief goes above and beyond to ensure complete understanding and assurance. They have made the load on my shoulders so much lighter and as a result I am able to function and focus on my family and other obligations while at the same time keeping my commitment to them.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    This program has helped me get out of debt and catch up on paying off bills. It took 36 months to complete, with the help of the 24/7 customer service team that was very knowledgeable on every aspect, and were able to answer any question I asked. I have introduced my sister to the program and is now signed up and on her way. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 24, 2017

    My experience exceeded my expectations. I received a call from a representative who truly understood what I had been experiencing and offered me a solution to pay off my bills and possibly be debt free in three years or less. I had been trying to obtain a debt consolidation loan but my debt ratio was too high. Filing bankruptcy was not an option. He explained the entire process so clearly that I understood exactly what the program entailed. I would highly recommend NDR to my family and friends in the future if needed. Thank you for the kind and professional service you offer.

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    Reviewed July 24, 2017

    After losing his job in October of 2016, my husband and I were forced to live off credit cards for close to 6 months. We dug a hole we couldn't find a way out of. Then we found National Debt Relief! They took over the legwork of working with our creditors to find solutions we could live with, and have us the ability to get on a path to getting out of debt! Thanks to them we can keep our house and not declare bankruptcy!

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    StaffProcess

    Reviewed July 24, 2017

    Too often creditors take it upon themselves to approach individuals as if they are bad people for having debt. Since becoming a member of the program, I have had a great experience with National Debt Relief. I appreciate knowing I have a company to assistant me through becoming debt free.

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    Reviewed July 24, 2017

    When I first enrolled, I was apprehensive, had no idea what to expect. Needless to say, I was overwhelmed by my debt but National Debt Relief made it manageable and slowly but surely, my credit score began to increase. They made some arrangements with my creditors that really amazed me, it was well worth the experience.

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    StaffProcess

    Reviewed July 24, 2017

    Ever since I enrolled with the National Debt Relief program I have been thoroughly impressed with their services. They have helped me to rid myself of serious debt and on the road to financial security and debt free. I am so thankful for what they are doing to help in my financial situation. Thanks much!

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    Reviewed July 24, 2017

    We had about 10,000 in credit card debt. With National Debt Relief we are 89% debt free. They work with you every step of the way and show fast results. Most debts are settled for half of what you actually owed. It's been about 2 years and we are almost completely debt free! Thank you again. Couldn't have done it without you.

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    Reviewed July 24, 2017

    While I am happy that my debt is being paid off, I only wish the fees can be taken out after the debts have been paid off. I cannot have another debt paid off until my account goes through 6 months of fees. As a customer in good standing surely this should not be the case.

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    Reviewed July 24, 2017

    Without NDR I don't know where I would be. I was $14,000 in debt and I only had to pay about half that to become debt free. They have taken a huge weight off my shoulders and I couldn't be more thankful.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    Very informative, great communication skills, and representatives answer questions by taking their time and making sure the customer understands in detail. Help is always provided when needed. The representatives work with the auctioneers to make sure they can make the payments and will change payment plans regarding on how much the individual is able to afford.

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    Staff

    Reviewed July 24, 2017

    Everybody I work with there was very helpful and encouraging. I did not have one bad experience from beginning to end and if I have to I would do it again. Very friendly and outgoing. When they had concerns they talk to me about it. Very helpful all the way around.

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    Process

    Reviewed July 24, 2017

    Before NDR I was struggling to pay off accounts. Since I have been on the program, I can say that they have work with me to pay off my creditors. I am so please with the progress that has been made on my behalf.

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    Process

    Reviewed July 24, 2017

    I am very pleased with the service I received. It was fast and the process is not completed. I referred the service to another member of my family. I hope her outcome is as good as mine. Thank You very much.

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    Staff

    Reviewed July 24, 2017

    Both Oz and Jimmy were very patient with and very informative and helpful. The only comment for improvement is that the Representative is that they slow down when talking. I had to ask them to repeat and slow down their talking. I know the information they are sharing is old hat to them but it is brand new to the client. However, I would recommend your company to anyone who asks. Again, many thanks.

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    Staff

    Reviewed July 24, 2017

    Signing up With National Debt Relief has been the best decision ever, they are professionals who have helped me manage my debt situation. I highly recommend them to my friends. Me and my wife are so happy that we chose their services. It feels good to resolve your debt.

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    StaffTransparency

    Reviewed July 24, 2017

    My last creditor was settled and I have been in the plan for 3 1/2 years. Your rep answered all my questions and even walked me through the entire payment schedule for all amounts through October. She was definitely amazing and had a great attitude.

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    Customer ServiceProcessTransparency

    Reviewed July 24, 2017

    They really know what they are doing and send lots of explanation of what their program is about. They answer any questions in a way you can understand. Thanks for being there for me when I needed it most.

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    Staff

    Reviewed July 24, 2017

    It was quick and easy for me to be able to describe my situation and be able to request the help that I need to be able to get out of the debt I have accumulated over the years. Everyone that I talked to was friendly and understood what I was looking for in the end.

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    StaffProcess

    Reviewed July 24, 2017

    I began with National Debt Relief a year ago after searching and reading reviews. This company had many good reviews. I have been a client for a year now and I can see why. I have already paid off 5 credit debts for a percentage of the original debt. I am very pleased with this result. Also, the company is very easy to work with and the representatives are very professional and understanding. They have been wonderful in helping me continues with the program when I experienced difficulties in my situation. I highly recommend this program to anyone experiencing debt problems and feel like they can't dig out and want to avoid bankruptcy.

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    Reviewed July 24, 2017

    I appreciate NDR working to help me resolve my debt situation. I received an email to approve a debt resolution from the creditor. I approved it in the email but I would have love to receive a call explaining the transaction in detailed. Thank you.

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    Customer Service

    Reviewed July 24, 2017

    I was very hesitated to make this phone call. Usually I get someone that has broken English and it is hard for me to understand. I was taken care of professionally and not made to feel that I messed up. All my questions were answered in detail when needed.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    So far everyone that I have dealt with has been very helpful and answer all questions. I have called several times and each time the person I talk to has been very nice and helpful. Thank you so much for your service.

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    Reviewed July 24, 2017

    It's difficult to rate because I haven't had your program interact with any of my creditors and it's a little stressful at this point because I wasn't aware that you would wait to contact them. I've done everything asked on my part but credits are refusing the change of address and are mentioning lawyers. I hope this situation improves but it's not too assuring at this moment.

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    Staff

    Reviewed July 24, 2017

    The intake was great, Jessica was very helpful. I emailed 7/7/17 to change my payment information and it wasn't changed. I changed banks as suggested and now the payment is trying to go through the old bank. I asked to stop that payment and change the bank info but it can't be done? Why? So now if it goes through there is going to be a fee and I will have to pay more at the old bank. I sent the information on the 7th so this wouldn't happen.

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    Customer ServiceProcess

    Reviewed July 24, 2017

    I was crushed with debt. Afraid to make the first phone call. Was all very smooth, constant contact. They were great on the phone and email follow up. I'm now 2 years into the program and over 95% debt resolved. Just tremendous.

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    Customer Service

    Reviewed July 24, 2017

    This company has been a Godsend to me. I can breathe easier knowing that there are still good companies out there and excellent customer service to help me through a terrible financial struggle and I'm very grateful and Blessed to have contacted National Debt Relief. Thank You and God Bless.

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    StaffProcess

    Reviewed July 24, 2017

    We haven't seen very much progress yet. So far it has been good. Can't wait to see my bill go down and away. The folks that help us was very helpful. In letting us know how the process worked. Thanks to everyone for helping us get some of our finances in order.

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    Staff

    Reviewed July 24, 2017

    This company is a good company, I would recommend a friend. I have used this company for about 18 months now. They are nice and will help you with all your business that you have to do. After you join the National Debt Relief they will set up every thing that needs to be set up.

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    Staff

    Reviewed July 24, 2017

    A great experience with them. They are handling all of my debts and I don't have to worry about them anymore. Very easy and hassle free! I would recommend them to anyone that has any kinds of debt that they want taken care of by professional staff. They are always there if I have any questions.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    The customer service rep is so helpful and give me the info and patiently explain to me what's going on. I'm happy the way she conduct herself and treat me with respect over the phone. Thank you. I am very happy and satisfied. I would recommend your company.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2017

    From the first day I decided to make the call, my experience with NDR has been amazing. Very professional, extremely trust worthy, and the communication has been ongoing. I have never felt as if I wasn't in the loop with how my account was progressing. I recommend NDR to anyone who is seeking debt consolidation. They truly are here to help you become successful in re-establishing your credit.

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    Staff

    Reviewed July 24, 2017

    I have one word to describe my experience with NDR, OUTSTANDING!!! True professionals. Very kind, friendly, courteous staff. I would HIGHLY recommend the services they provide.. They kept me informed and in the loop at all times. Again, I must say the staff at National Debt Relief were very polite and made me feel like I was the only concern.

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    Staff

    Reviewed July 24, 2017

    My experience has been very positive. Sooner than I thought, you all worked out a settlement with one of my creditors. I was very pleased and hope to see others follow suit. I have recommended your company to a few friends in the same situation as me. Good job.

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    Transparency

    Reviewed July 24, 2017

    National Debt Relief is very professional and clear which is a big deal to me. It gives me relief to have clarity especially when it comes to all my complicated debt. It's only been 6 months and they have already consolidated 3 of my debts. I really appreciate everything. Yes of course I am recommending to friend and family. Thank you.

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    Customer ServiceStaff

    Reviewed July 24, 2017

    I am very pleased with what National Debt has done for me. I would highly recommend them to anybody who wants to get out of debt quickly. They have an amazing support team and is always willing to listen. They work really hard and fast trying to get your case settled in a timely manner. I would have probably had to file for bankruptcy had I not took the time to call them.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2017

    I was over my head in credit card debt. I was going to do bankruptcy. But then I called National Debt Relief and they talked me through. It is more than I like to spend each month, though. It’s still a struggle each month to come up with $600. But when it’s done, I’m going to be okay. I’m happy with the program. There were times I had to call and ask questions, and their people were really nice about it. I’m glad NDR is there to help.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 24, 2017

    I needed some help with my debts so I decided to look into getting relief help. National Debt Relief's team was professional, courteous and they made sure that I understood that they were not a scam. Though I wish they communicated more with me, the representative knew what he was talking about and helped me quite a bit. I faxed National Debt Relief and phoned them back, giving them permission to go ahead and do what needed to be done if I can’t get a hold of them. I’ve been in the program for four months and the process is going to take 24 to 48 months. I deposit what I need to which is $347 a month. It has stopped a lot of phone calls and has given me better confidence that eventually this will be resolved. I tell my creditors to check with National Debt Relief and I hear from them no more. I'm glad I got in the program.

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    StaffProcess

    Reviewed July 24, 2017

    I looked into relief services because I had credit card debts. I heard about National Debt Relief through a friend, and NDR asked me questions about my income and if I would be able to pay the certain amount that they suggested. I told them I would try to and I did. I’ve been in the program for almost on a year now and NDR is helping me to get relieved from my debts. Working with them has taken a lot off my mind. I’m happy that they are there to help me get my debts down. Without them, I’d still be struggling. Hopefully, I should be finished after next year. I’d recommend NDR to a friend.

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    StaffProcessTransparency

    Reviewed July 23, 2017

    Daniel was very helpful and answered all my questions. He explained the entire process from start to finish and put any of my doubts at ease. He was respectful of my time and contacted me when it was convenient for me.

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    Customer ServiceStaff

    Reviewed July 23, 2017

    So far very good putting me at ease. Staff has been very helpful answering my questions. I have found a lot of support and reassurance. Would like to know what to tell my creditors when they call demanding payment or repossession of not secured property. These are items where I used the credit card to purchase i.e.a Generator.

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    Customer ServiceProcess

    Reviewed July 23, 2017

    I am grateful and thankful for the program offered by National Debt Relief (NDR). After years of bills piling up, I decided to make a call that will change my life. Within the first 6 months, NDR was able to reach a settlement agreement with one out of the 3 companies I am indebted to. I am excited for the remaining of the program to help eliminate my debt! Thank you NDR for such excellent work and awesome customer service!

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    Customer ServiceProcess

    Reviewed July 23, 2017

    I don't know if this is good or bad. I enrolled in the beginning of May 1917. As far as I know nothing has happened. I am still getting phone calls and letters from my debtors. I tell them to contact National Debt and still they call at night on Sundays. So, I do not know if this program is helpful or not...

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    Verified purchase

    Reviewed July 23, 2017

    A company, T.J. Maxx. Calls me every day and said they will send me collections if I don't make a payment. I think you guys should deal with them as soon as possible because they bother me. I think you guys should negotiate with them next. Please! Then I will give you a 5 star. Thanks for your help.

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    Customer Service

    Reviewed July 23, 2017

    Very detailed, informative and kept me updated on status of my account. Always patient with my questions and calls. Would recommend to friends. If you ever find yourself in this situation contact these guys. They stay on top of everything and resolve your accounts as quickly as possible.

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    Customer ServiceTransparency

    Reviewed July 23, 2017

    They say that customer service is their goal & so far they have exceeded my expectations, specifically Clinton, my debt advisor. I had a million questions which he gave me clear, concise answers to. I am very excited to get started after my 1st payment in a little over a week.

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    Customer ServiceStaff

    Reviewed July 23, 2017

    The agent was kind, compassionate and very knowledgeable. She spent a lot of time with me to help me figure things out. Best customer service ever. She provided all the information that was needed answered all my questions. She always call back when she had to have approval. She was very prompt doing so.

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    Customer Service

    Reviewed July 23, 2017

    The customer service at Nat'l Debt Relief have been very professional and upfront about what to expect. My tax accountant concurred with what I was told to expect. This is not what I had planned in life but they are taking me through it with dignity.

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    StaffProcess

    Reviewed July 23, 2017

    This program has taken such a load off my shoulders. After nasty divorce, a medical diagnosis no one would ever want, then several complications, I was overwhelmed with debt. Also coming from a good paying job to medical disability, my expenses were unmanageable. Everyone from intake to follow through is professional and helpful. I would recommend this company to anyone with credit card expenses that are insurmountable!

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    Customer ServiceStaff

    Reviewed July 23, 2017

    NDR staff have been very nice and helped me manage my debt in less than three years. When I came to them, it seemed hopeless and as we proceeded there were a couple of times I could not accept the settlement offers from my creditors and twice I was served with legal papers but NDR assured me that it would all be fine and eventually it was and they kept me from getting sued. The only issue I did have was they kept calling even when the offer was turned down because I didn't have the funds to accept it. Better communication between departments might solve that issue. It wasn't so bad being called but it takes a lot of question and answers to find out that it was the same offer being talked about. Minor detail. Everything else has been wonderful and I am now 90% debt free.

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    Customer Service

    Reviewed July 23, 2017

    Overall a great experience with your company. Thanks for everything you do to help. Every time I have a question you're always there to give me the right answer. Looking forward to finish my program and be out of debt for 1st time in many years.

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    Verified purchase

    Reviewed July 23, 2017

    I only have one complaint. The monthly statements from Client Solutions is very hard to read and figure out the balance of my account. Other than that, I am very satisfied. The descriptions could be more detailed. It was very hard to tell what the transactions were for. Just need more detail.

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    Staff

    Reviewed July 23, 2017

    I am already sleeping better. Everyone has been very helpful and answered all of my questions. Alana especially made me feel like we were not failures from the get go. But it will be weird to default on payments because so far we have not missed any.

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    Customer ServiceStaff

    Reviewed July 23, 2017

    Very good satisfaction results regarding our debts. There is nothing to worry about. Everything is going so smoothly. There is always good deals regarding our debts. I would always recommend any one would be interested to do so. The associates are there to answer your questions.

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    Verified purchase

    Reviewed July 23, 2017

    My financial obligations was more than I was bringing in and I was overwhelmed with bills. I went with National Debt Relief and working with them makes me feel positive towards getting all my debts paid up. When they’re ready to set up a payment arrangement with one of the creditors they’ll email me to let me know what’s going on and if I approve of it, and then I do. But one thing I need to find out is why they’re not going in to clean up the credit stuff. They claimed they’ll do that so I would like that to happen. I realized the other day when I went in and a lot of the things that were paid off are still on my credit report. Also, they should contact or send in an issue letter to all the creditors on the list to let the creditors know that they’re handling the case and that they'll follow up. That way, the creditors won't put me in the credit bureau as delinquent payments. Other than that, it's been a positive experience.

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    Customer ServiceStaff

    Reviewed July 23, 2017

    A family member told me about National Debt Relief and I've been very successful so far in the short time that I've been with them. I'm pleased. My interactions with their team have been all positive. They give me information on whatever is going on and are always interested to know if there's anything else that I need or if there are any other questions that I have. They're always there and whenever I need something or need an update, I have a number to call so they would like for me to stay well-informed as to whatever it is to help me. National Debt Relief has been excellent, caring, and very professional.

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    Customer ServiceStaff

    Reviewed July 22, 2017

    I am happy with the progress so far. At first it takes a while to get your very first claim. The people have helped me get started and I hope they continue to help move forward past the calls and other form of contact via the creditors.

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    Customer Service

    Reviewed July 22, 2017

    I am pleased with the level of service that I have received this far. The plan to get out debt is coming along at a decent rate and I don't have to deal with delinquency calls. I would definitely recommend these services to others. Thanks.

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    Verified purchase

    Reviewed July 22, 2017

    National Debt Relief is wonderful and recommended. I turned $70,000 cards and credit lines debt over to them and in 4 months so far they have negotiated away $7,000, and as I make fixed $945 monthly payments all debt will be gone in 48 months.

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    Staff

    Reviewed July 22, 2017

    My experience was pleasant and reassuring that I was headed the right direction. I trust NDR to be fair and to have my back while I work to reestablish financial stability after hardship. The representative was polite, patient and very thorough.

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    Customer Service

    Reviewed July 22, 2017

    Two out of eleven have now been resolved. That's great. I'm hoping as time goes along our credit scores will improve. The nasty phone calls from creditors has stopped. It is my hope I can increase the deposit in my account after the first of the year. By then other financial responsibilities will be satisfied. Again thank you for all you do.

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    Transparency

    Reviewed July 22, 2017

    They are very informative, keep me up to date with all activities on my accounts. Very satisfy with their negotiating skills. I started off with a high balance and my bill were cut in half. I couldn't have done that without their help. Very thankful!

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    StaffProcess

    Reviewed July 22, 2017

    The person that helped us start everything was so nice, thorough and reassuring. We've been constantly helped the entire time we've been on the program, regularly contacted every step of the way and in between for check-ins to see how we're doing and if we have any new questions. The program is fantastic and immediately saved us over 200$ a month in payments we would have made to credit card companies. So far we've paid off two cards, one of which alone would've taken us at least 5-8 years to pay off if we were lucky. That bill is gone now and it's great. I highly recommend this company to anyone with financial debts, they're very kind and helpful. We have yet to communicate with any person at National Debt Relief that hasn't been a good person.

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    PriceTransparency

    Reviewed July 22, 2017

    Before contacting NDR, I had reached point where I was just making monthly interest payments, and thought I'd never find a way out -- I didn't want to default on my obligations, either. NDR provided a planned, facilitated plan. They negotiated settlements with my creditors, ran interference, and allowed me to see a clear path to resolving my debts. In another year, I'll be clear. They've done everything exactly the way they said they would, and lived up to everything they promised. I would absolutely recommend their services to others (including friends and family)!

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    StaffProcessTransparency

    Reviewed July 22, 2017

    NDR was very helpful and described everything in detail. They always stopped and asked if I had any questions along the way. Each part of the process was explained to me and each part that I was required to sign was read along with me and this made it a lot easier. I thought it would be an overwhelming process, but they made it easy. I would recommend it to anyone who is looking to get out of debt.

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    StaffTransparency

    Reviewed July 22, 2017

    They were a really big help to me when I needed it!!! They explained to me all the different options I had and helped with best solution. The person that I worked with explained in a way that I could understand and helped me resolve my issues.

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    Customer ServiceStaff

    Reviewed July 22, 2017

    Awesome - This is the best word I can use to describe my experiences with NDR. They ALWAYS keep you informed, they are ALWAYS available and easy to contact, and they are ALWAYS kind and understanding with you and your situation. I absolutely recommend them to anyone who has debt issues as all of my debt that I enrolled is paid off! Granted, my credit score has suffered a great deal (and I was fully aware and completely understand this), just time to buck up and work on that now. It took about 2 years to get all of my enrolled debt cleared up, but it is completely Gone... One thing I would suggest to stress more that when you are enrolled in this program and debt is paid off, this is now considered taxable income and you Will owe taxes on it. So prepare for that! THANK YOU so very much NDR and NDR customer service representatives for all of the assistance and guidance through this, you All are wonderful. I wish everyone the best!

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    StaffTransparency

    Reviewed July 22, 2017

    Could not have been better. Very professional people!! Explained everything very well. Did not mind going over things, even for the second time. Very Good. Looking forward to having peace of mind getting a good night's sleep and on the right trail.

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    Customer ServiceStaff

    Reviewed July 22, 2017

    I had switched over to National Debt Relief after a very discouraging experience with another company. They gave very detailed instructions reference the process and how it works. Everyone I spoke with was nice and courteous on the phone and ensured all of my questions were answered each time I called in. They did not rush me through phone calls and updated me every time a change in my account was made.

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    Reviewed July 22, 2017

    Wow! I can breathe again. Great job Shelkey **. Now, I CAN ACTUALLY SEE THE END OF THE TUNNEL. Will definitely be referrals for your services Today! Your free gifts are on their way to you. Be Blessed & Have a Wonderful Day.

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    Process

    Reviewed July 22, 2017

    My experience in searching for & securing a company to assist me in the handling of my outstanding debt has been a serious endeavor for me. From the beginning of my contacts with your company I was impressed with the business-like manner in which each stage of the process was handled. I look forward to positive future contacts with confidence.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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