National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed March 3, 2018
I struggled to make the call for this program. I was on time with all my payments, however, struggling month after month to do so, and with so many nights of loss sleep, as well as a heavy oppression. Made the Call!! Sooo Happy that I did!! Val ** was amazing. He eased my mind and was VERY thorough in explaining the program and making sure that I understood completely, as well as being patient with all my questions! I have a new chance at Financial Freedom! Thank you!!
Reviewed March 3, 2018
The one I was paying on time never late was taken away. Some I really needed is gone. Made my other credit look really bad. I should have just done mine instead of both me and my spouse. I thought it was a good idea so now am in it I'll see what in outcome will bring. I really hope this get my credit back on board.
Reviewed March 3, 2018
I love the fact that National Debt Relief followed up to make sure I understood all that their service entails. The agency was very professional, and explained every detail of the process. I also Appreciate that I have a lawyer, if needed.
Reviewed March 3, 2018
The Operator was very friendly and explained everything perfectly. I had a lot of questions and got all my answers. I was very nervous to sign up, and had anxiety a little, but Leon made this experience less stressful for me. I would totally recommend this program to my close ones.
Reviewed March 3, 2018
Audia was extremely friendly and thorough when explaining the process to me. There was not any question that I had that she did not already cover. I feel that if I have any future concerns that I will be able to receive the same experience with another representative. I am truly happy to continue moving forward.
Reviewed March 3, 2018
This team is working really hard to help me settle my debt. I am enrolled into the program for just a month and they already settled one of my accounts. Customer service agents are always willing to answer all your questions and made sure you understand everything. Thank you NDR! You guys are awesome!!
Reviewed March 3, 2018
I worked with Calvin, I was distraught and an emotional mess when I called. Calvin took time to put me at ease, and guided me step by step through the process of starting my program. I was very nervous and not sure about the authenticity of the program. He was very patient and answered all of my questions. I signed the agreement feeling relieved that I was on my way to ending this chapter of my life.
Reviewed March 3, 2018
This is something new and I just nervous, I’m sure this move will benefit me in the long run! I’ve learned from my mistake and a valuable lesson was learned. All of my questions were answered and I appreciate the service ! When everything else fail this will fix my last mistake.
Reviewed March 3, 2018
We are very satisfied with the patience and understanding of our needs. We hope to continue our plan to solve the debt that will be paid within 48 months. Would definitely recommend National Debt Relief. We will work with you constantly and thank you for leading us to a satisfactory solution.
Reviewed March 3, 2018
Thank you to Jay and Vanessa for all your help in walking me through this process. I feel a sense of relief that I haven't felt in a long time! I appreciate all that you did. Thank you for taking the time to explain everything in detail to me and making this decision much easier for me!
Reviewed March 3, 2018
My enrollment process was so easy. Both reps were very helpful. Explained everything very thoroughly. I feel so much weight off my shoulders and I am looking forward to becoming debt free and not stressing over debt ever again. Thank you for this opportunity!
Reviewed March 3, 2018
It has been a great experience working with Alan and Dave. I feel so relieved now that I know things are looking up. I was getting very frustrated with the way things were going and other programs just did not seem to know how the whole process worked and could not explain. These guys were very exact and explained everything to me how I could understand. Thank you guys for being there.
Reviewed March 3, 2018
They have the most helpful customer service... They help you in any questions you have... I would recommend them to anyone needing help like me. All of the associates are very nice and kind on the phone. You guys will be able to help a lot of people in debt.
Reviewed March 3, 2018
National Debt Relief was one of the companies I looked at and I saw high recommendations for them. When I enrolled, it was super easy and they were real nice. Right now, I'm still working on their four year debt relief program and it's been good. They've kept me up-to-date and I feel like they're really concerned about my debt. They were also outstanding in working with me on my payment plan. They asked if I could make that payment, I said yes, and they figured it out. It has worked out very well so far and the process has been much less stressful than I thought it would be. Everybody I talked to has gone above and beyond and their service has been better than everybody else's so, I stayed with them. With National Debt Relief, I could see that I'm in control and I'm going to get out of this debt. If you're overwhelmed with debt and you need to get help along the process, you should also deal with National Debt Relief.
Reviewed March 3, 2018
I researched online and based on National Debt Relief's stats with Better Business Bureau and reviews from multiple resources, I made up my decision to go with them. I applied online on their website then I got a call. I went through very knowledgeable people in the beginning of getting the settlement started. So far, they have gotten me through two settlements and I'm waiting on another one. I like that they have a website that I can go to to look up the information and see where I am in the process of the settlement. They don’t blow up my phone or nag me a lot. They take a lot of pressure off me and that’s one reason why it’s been so nice with them.
In the past, I’ve referred a friend to National Debt Relief who had some unsecured student loans. I didn’t have a problem referring doing that because of National Debt Relief's moral and ethics. They’re honest and they’re not after my money or trying to suck me dry so to speak, as far as my finances go. They've also given me much more help than the bank could ever offer.
Reviewed March 3, 2018
I looked up different ways to help with my credits since I was struggling. I looked at the reviews and saw that a lot of people were pleased with NDR. I put three credit cards in with them and I pay a certain amount per month and then, after this I will have them do the credit repair. It's been a couple of years since I signed up and I know that one credit card will be completely settled this year. They've been really great throughout the whole process. It's been really easy. They're understanding and wanting to help, which is great. Also I felt very comfortable working with them.
I know that it takes time to negotiate. They just got my biggest credit card negotiated so all three are in the payment part of it. It took them about a year for them before they could get to negotiations for my credit card so I've been really pleased with them. Right now, I'm in a place where I can make the payment. But payments have been pretty difficult as I've been going through a couple life changes of moving to different state and then, back home with my family. They've been really understanding when I told them it's been a hard month and I couldn't make the payment. They usually get their manager to override something so that way it's easier for me to not stress about the payment. I tell people about National Debt Relief all the time and I'm looking forward to when it's all said and done and I can have them repair my credit.
Reviewed March 2, 2018
Really like how you talk in easy to understand terms. Everyone was very patient. The contract and terms are as promised. What a relief, if this gets me out of debt before retirement, I will be eternally grateful. My rep Nick was so understanding how difficult this was do during working hours.
Reviewed March 2, 2018
My experience with the National Debt Relief is educational for me. Mr. Tee ** is very kind and guide me with the process. Mr. ** and Rita you are all very helpful in instructing me on the phone. Thank you very much for your help.
Reviewed March 2, 2018
The employees are very knowledgeable, informative and friendly. They make sure to inform me of my progress and the status with any of the creditors. They have made me feel better about my debt. Overall, I am glad that I choose this company to help me resolve my debt.
Reviewed March 2, 2018
The service that I received when speaking to a debt relief rep was very informative. He spoke clearly. He spoke with great confidence in the information that we received from him. The customer service was very tight-knit and dead on.
Reviewed March 2, 2018
I just enrolled yesterday but so far I am happy with the experience. The people that have been working with me have been nice and understanding of my situation. They have a lot of detailed information regarding debts and debt relief and it has been very helpful in the process so far. I feel like they do care and sincerely want to help me with my situation.
Reviewed March 2, 2018
Every person I spoke with was very professional and very thorough in their explanations of the program. I asked many questions and was always given a direct answer. I never felt I was being rushed into the program. In fact, it seemed like the debt counselors wanted to make sure I knew everything that was going to happen.
Reviewed March 2, 2018
I was at a place of hopelessness when I first got in touch with this company. Everyone I spoke with put me at ease and reassured me that getting out of debt is possible! They spoke in a way that helped me understand the process and made me feel comfortable the entire time.
Reviewed March 2, 2018
I was very pleased with how this process was handled when I enrolled. All of my questions were answered and Michelle ** was the best at handling all of my insecurities and reassuring me that I choose the best company. Thank you to her for all of the help.
Reviewed March 2, 2018
The services provided to me so far have been very favourable. Thank goodness there is an alternative to bankruptcy. I just got off the phone with the second welcome call and, although it sounded rather complicated to me, I know it will resolve my debts in a relatively short time. So far so good.
Reviewed March 2, 2018
Idor ** made the process so easy and simple. I didn't feel judged because of my massive amount of debt. But, more calm and relaxed because he was there to talk about all of it and help me get it sorted out. It was great to have someone understand and be supportive... also, encouraging that we can get me out of debt and best of all pay a much smaller amount each month. Thank you again!
Reviewed March 2, 2018
Daryl ** was incredible to work with. He worked with my busy work schedule and we were able to communicate via email when I was not able to speak on the phone. He made every effort to get me approved and on the right track. I spoke with Felicia for my Welcome Call and she was very thorough and helpful and friendly, as well.
Reviewed March 2, 2018
I was very impressed with the thoroughness of everyone that I spoke to. They helped me to understand all parts of the program and were very clear with both my benefits and responsibilities. I received emails that were clearly marked and easy to understand. I was given multiple opportunities to ask questions and get answers, as well contact information if I have any further questions or problems.
Reviewed March 2, 2018
Got into this program, going by the excellent reviews I read. Sure glad I did. Their customer service is excellent. Rich in details on how the program works. Very detailed about answers to all questions one has. When calling for help with an issue I never had to wait more than a couple of minutes before talking to a rep. The entire process is kind of complex and long, so be ready to spend a lot of time in front for your pc and on the phone but thanks to their knowledgeable staff and their willingness to help it was all well worthy.
Reviewed March 2, 2018
They were very helpful and knowledgeable with everything. They made my experience pleasant and gave me many options with my debt. They made sure I understood everything they were telling me. I like how they help you with everything down to paying your debt off.
Reviewed March 2, 2018
It would be nice if my representative would check with me to see if things are going well or to answer any questions that I might have. This seems to be a good company but just a little slow in showing me results.
Reviewed March 2, 2018
The process was made much more convenient during this difficult time. We appreciated the friendly and knowledgeable associate that assisted us through this process. The only downside was the accents of some of the workers made it difficult to understand everything being said, not foreign accents just regional ones.
Reviewed March 2, 2018
My experience was easy, quick, friendly, and transparent. They answered my questions completely and were willing to listen to my concerns and help me understand the program. I left the process with peace of mind that I could tackle this and there was a light at the end of what had been a very dark tunnel.
Reviewed March 2, 2018
One of the rep named Jordan is superb, knowledgeable, patience, helpful, and courteous. Also, the rest of the team is super nice. So far, so good. They are helping me out in each process. Whenever I have questions, they give me answers. They are outstanding.
Reviewed March 2, 2018
I enjoyed the friendliness of Adrian **. Adrian answered my questions and replied to my emails timely and thoroughly. It was an easy and hassle free experience. Thanks to the program we are able to breathe better and know that there is help who are in need of financial assistance. Will recommend to friends and family who need help with their financial situations.
Reviewed March 2, 2018
Very friendly, courteous and helpful in getting resolution process initiated. Kept me informed throughout the process, answering any questions or concerns that I may have had. I would definitely recommend their services to anyone that is experiencing financial difficulties due to whatever issues that they are currently experiencing.
Reviewed March 2, 2018
First, I was pleased to get one credit card company resolved. But, talking to this man was like talking to a recording. I even asked him if he was reading his responses to my questions. Refused to answer Yes or No. Had pat answers and everything but yes or no to yes or no questions. Finally had to put me on hold to get permission to answer affirmative or negative. Good grief. Like pulling teeth. Very very uncomfortable conversation and obvious he wanted off my call.
Reviewed March 2, 2018
Sounds promising from the beginning and debt can be a scary ugly thing. It's nice to have people available that can assist without dealing with a lawyer. Information is straightforward and it's not an easy process to go through, but the people that I've spoken with have explained everything in detail and I'm hoping for a positive outcome. We shall see.
Reviewed March 2, 2018
Frank and Charles were great walked us through everything. They explained if we had questions. Would recommend anyone that has issues with finances would contact you so you could receive the same great service that we received. We called them because they advertised on a radio station we listen to.
Reviewed March 2, 2018
Thanks.
Reviewed March 2, 2018
Such great customer service and friendly. Was with Freedom and left there and joined National Debt Relief and they are great... I would recommend this company and I'm so glad they offer these types of services. The legal thing is also a good thing because being in debt is scary enough as it is and to have to go through legal issues with debt is just frightening.
Reviewed March 2, 2018
I have been impressed with NDR's commitment towards helping me with my debts thus far and I am confident they won't stop until that goal has been achieved. The way they talk with you over the phone and email is very professional and courteous too! Amazing!
Reviewed March 2, 2018
It was good very polite and helpful. Explained every little detail. I felt comfortable talking to them. Really nice people and very accurate. Would tell my friends about it. Definitely will recommend. Easy to work with. Very easy, polite people and caring.
Reviewed March 2, 2018
The experience I had with National Debt Relief was very positive. I talked with Greg ** & he was very professional & easy to talk with. He made the process very easy & I was pleased with the end result! I am glad to have finally gone thru this process.
Reviewed March 2, 2018
I have just started in the program but everyone has been very patient and helpful. I am looking forward to working with them to help with my accounts. They were understanding and did not make me feel like a terrible person because of my credit situation.
Reviewed March 2, 2018
I wish I knew an estimated time range as to when all my debt could be resolved. It has been a slow process to pay debt off but I know that, without the help, I would not be able to ever get through this. I hope to be debt free one day! I also wonder how long it will take for my credit score to go up? Thank You.
Reviewed March 2, 2018
I am glad I decided to try this instead of bankruptcy. Everyone who I talked to has been very helpful and answered all my questions. They seemed very sympathetic to my issues and reassuring. I had troubles with one of the creditors threatening me with text messages and the gentleman I talked with help me with the anxiety.
Reviewed March 2, 2018
The representatives were very helpful. They explained everything well and seemed to be very supportive and understanding during the process. This was a very difficult decision and the representatives at NDR made the process so much easier with their knowledge and positive feedback.
Reviewed March 2, 2018
Very patience, helpful, and truly a relief to my anxiety which was a little anger involved at first. Lee helped me understand and he explained the program in details. I later spoke to rep for my welcome call and she was awesome. She read the legal contract and explain the detail also. She was able to answer my questions and made sure I understood the program process.
Reviewed March 2, 2018
I felt relieved, and excited at the same time. I believe they are able, and reliable to help me. They made sure I understood the complete process, and they would be there to help at any time. It is wonderful to Know I have somebody to help me restore my credit and help to get out of debt.
Reviewed March 2, 2018
I initially was apprehensive about going into the program and they have assured me this by giving me the information I needed to make an informed decision. This is the best route to take to relieve debt. I would recommend you to take this course of action to become stress free with debt.
Reviewed March 2, 2018
Great experience with Carter and the entire team!! I would recommend the service to anyone who is in need of some help. Very easy to set up and understand. I am looking forward to getting started and becoming debt free!
Reviewed March 2, 2018
The experience thus far has been great. Customer representative has been able to explain the program accurately and is very detailed. I was not sure what to expect, but I am confident I can become debt free in a short amount of time.
Reviewed March 2, 2018
Marvin ** was the representative who helped me. He was very easy to talk to respectful, knowledgeable, informative and helpful. The whole process moved smoothly and quickly. Everybody called back when they said they would and there was no waiting around. The whole process was easy and I was glad I called NDR.
Reviewed March 2, 2018
I have just started the plan but everything was processed very quickly. All of the information was communicated very thoroughly and simply. I was provided phone numbers and addresses as well as all of the other pertinent info necessary to be successful in this program.
Reviewed March 2, 2018
Agent was very helpful, took time to explain program to me. Explanation and information was very clear. I appreciate availability of help if questions or problems arise, This is already a great relief to me. I wish I had done this in the past.
Reviewed March 2, 2018
Very knowledgeable and understanding. I would recommend this program to my family and friends that are struggling with debt. Speaking with a debt counselor and coming up with a plan to become debt free took less 45 minutes and I will be debt free in less then 3 years, opposed to 30. If you feel debt has a strangle hold on you this is the way to go. Take control of your financial future!
Reviewed March 2, 2018
I am very satisfied with the services I have already received with National Debt Relief. The company is very aware of the distress their members face when they reach out them. National Debt Relief are very helpful in putting our mind at ease. Thanks again for all your help.
Reviewed March 2, 2018
I was a little apprehensive at the beginning, not sure if I could trust, since everything is done via phone calls, but I have nothing to say other than it was a good decision, I will definitely recommend friends. It’s been a very good experience so far. Thank you.
Reviewed March 2, 2018
It was a blessed day when I got your info. on radio. Very helpful folks, knowledgeable, and today I am breathing much better as things are shaping up on my behalf. My extended gratitude to all the ones I have spoken with so far. May God bless you. My gratitude.
Reviewed March 2, 2018
Great program and great customer service. This program has changed my life. The process has been very easy, and support team has been very helpful. I should have contacted this company 2 years ago, and I will refer them to all my friends and family.
Reviewed March 2, 2018
Thus far, I am happy with the customer service and ease of communication. The representatives I have spoken to so far have been very helpful, thorough, and cordial. The online paper signing was quick and easy. I'll have more feedback once the process gets some history.
Reviewed March 2, 2018
The customer service with this company was amazing! It did not take a whole lot of time and they explained everything in great detail. I am very happy so far with National Debt Relief. Paul was a great help and I am so appreciative with how helpful everyone was.
Reviewed March 2, 2018
Explained every detail of the program and agreement very carefully and very professionally. This is the help I needed to be debt free for the first time in many years. Thank your team and Justin ** for all your help.
Reviewed March 2, 2018
When beginning the process towards debt relief, we were unsure if it would be right for us. The thorough approach to walking clients through the contract is the highest level of customer service we have been afforded in a long time. Thank you for taking such fantastic care of us and confirming our choice!
Reviewed March 2, 2018
I got all my questions answered and was happy overall with the experience. The decision to enroll was a humbling personal experience for me related to my own past mistakes which was made easier by the friendly staff. I would recommend the program to friends and family based on the future events with this company.
Reviewed March 2, 2018
Exciting! In a little more than a year I will be debt free! All creditors have been negotiated with a plans are in their way. All within 7 months! Customer service is very helpful with any questions I’ve Had. They keep you in the loop as to what’s happening with your negotiations.
Reviewed March 2, 2018
I got injured from my job. I’m still waiting on surgery. I’m basically in a situation where they won't pay for a strained back. It's about the poorest time and I need to figure something out. I reassessed the debt relief companies and they called me back. I’ve never done this before I got in this situation. But now that I knew this all, I really should have done this a couple of years ago before I gotten to where I’m at right now. I wish I would've had because I wasn’t really making a dent of what I owe. I’ve been basically in a minimum because I have to pay child support which is hard.
So I knew after talking to the person I talked to here, I realized that this is probably the best thing for me to get out of debt quicker or I can stay in my bed and never get out of it. And I know that credit card company they don’t mind that. They raise the debt. National Debt Relief have been able to keep the creditor off of me pretty much and take care what I needed to get taken care of. I’m not really concerned about the part they all can do for me because I knew they could offer me a lot. I had to reach out and had to file for disability, social security disability because of my situation, which pretty much took my credit, where I got them for certain years and now I’ve got some serious back issue going on.
Everybody that I have dealt with have been very clear over things. There was a one time they called for a survey and I was inside the doctor’s office and I tried to explain that but the caller was a little bit pushy. I understand because it was something that they need to file or whatnot but they could have been a little bit more understanding on my part. It wasn’t just that I was at the doctor’s office but I’m trying to do that at least too, with all these issues. It’s been a very tough situation.
The cost has been awesome. I couldn’t get it on my own. Wells Fargo was one of my creditors and also my bank. They’ve been very pushy and very nonunderstanding but National Debt pretty much kept them off my back and whatnot. So I haven’t really been had to be stressed out about it. I have one issue, that I’m trying to get some documents to them off my email, my phone from JCPenny and one from Home Depot. But I cannot figure out how to pull it over. I don’t understand why.
I listed all the paperwork because I got to save the file -- the debt file, social security file and I got my folder with the accident and everything. However, I don’t know. I mean, it’s the same email address that I have on paperwork but like I said I keep putting it in there and Gmail keeps telling me it’s not correct. But that's the only issue right now and I’m very happy with them.
Reviewed March 2, 2018
Everything was great. I would definitely recommend National Debt Relief to a friend. The service was great. All my questions were answered professionally. I believe that I will be debt free in 4 years or less. I really appreciated the attention I received and am thrilled that NDR is there for me.
Reviewed March 2, 2018
Great job team, nice and friendly, customer service was excellent. I feel so happy I chose National Debt Relief. I feel like I can exhale now, because I don't have to worry. My goal is to buy a home for my children and I'm on the way. Thank you again.
Reviewed March 2, 2018
Once you take the first step and make the call, the rest is easy. The process so far has been friendly, easy to understand and a very large relief. I am looking forward to spending half as much to cover my monthly debt payments.
Reviewed March 2, 2018
They strive to help you. Always friendly! They listen to your concerns and they try to find you the best discount possible. No matter how frustrated you are they always have great customer service and they always have a great way of calming you down. They always look out for your best interest. I work with several different customer service reps and every single one has been friendly and fair.
Reviewed March 2, 2018
The experience so far has been wonderful. Chris ** was extremely helpful answered all of our questions. He gave us suggestions and choices on how to resolve our problem, then helped us with the application and he called with the approval all within a short time frame. The welcome call was a great review of the information.
Reviewed March 2, 2018
Very welcoming experience. Caller was able to keep things calm and kept it fun. Would do it again. I felt she connected at a personal level. It seemed she enjoyed her job. She answered all of my questions promptly and did a good job of explaining things.
Reviewed March 2, 2018
I had the pleasure of working with Paul, he was Such an amazing support, very helpful and informative. I am feeling very excited to continue to working with National Debt Relief. After I was done I was transferred to another rep who was extremely pleasant and made my experience even more pleasant, which I didn't think was possible considering how wonderful Paul was to talk with.
Reviewed March 2, 2018
I'm very happy with my experience choosing National Debt Relief. I believe I'm in good hands, customer service really helped me to clarify some of my questions and they did a great job. I would recommend the company. Thank you.
Reviewed March 2, 2018
I have been with NDR for two years now. In the past week, they have negotiated with two more of my creditors. One will be paid off in August, and the other by February of 2019. This leaves only one more creditor to go! I began the program with eight. I had two different suits brought against me in the past two years, and I am very glad that I signed up with Gitmeid, their legal dept. They negotiated with both creditors on my behalf, and I thankfully never had to go to court. To anyone considering NDR, believe that they really are in business to help people. In addition, every time I have spoken to their customer service people, I have always been made to feel like a valued person. Every rep has been kind, helpful, and never made me feel rushed or that I was taking up their time. After today, I really can see a light at the end of the tunnel!
Reviewed March 2, 2018
Was very hesitant to call but they made me feel very comfortable and walked me through everything quickly and stress free. There was no time wasted either. Will be able to evaluate further when debt resolution actually begins. It's a big relief to know they will talk to creditors and I don't need to.
Reviewed March 2, 2018
NDR thoroughly explained all forms step by step. As 75 and 73 yr old Great, Great Grandparent, with limited online experience, we were nervous. We appreciate NDR representatives patient and reassurance as they helped us work through the process. We will recommend NDR to family and friends.
Reviewed March 2, 2018
Doubtful at first, but a huge relief after. The team at National Debt Relief really made me feel like they have my back. That this program was made for me. Their explanations were easy to understand, and the program is truly simple. Happy I'm making this step.
Reviewed March 2, 2018
Just started with National Debt Relief. So far the experience has been great. Freddie has been very patient with me and explained every step. He has discussed several options with me and has made this difficult time in our lives a bit easier. We are looking forward to this being a good resolution to our problem.
Reviewed March 2, 2018
Nicky was absolutely awesome. She made the experience for me so easy and she explained everything in a manner to which I understood. So professional and easy to talk to. So worth it. I will be debt free in 42 months thanks to this wonderful organization. The other lady I spoke with after Nicky was very nice as well.
Reviewed March 2, 2018
They did great and answered all questions and were very helpful. Anthony was very patient and did a great job explaining all the information as well as stopping to answer questions when I needed clarification. Thank you very much for all your help.
Reviewed March 2, 2018
I greatly appreciate the amount of assistance received by my client success team. I am excited to be free of debt much sooner than I could have imagined. I am looking forward to share this opportunity with others in my same situation.
Reviewed March 2, 2018
All the assistance I received and all my questions were handled professionally and I was treated with respect. I did not ever feel I was being judged but rather felt I was being helped. I would recommend them to anyone else who was seeking the same assistance.
Reviewed March 2, 2018
I had wonderful service. Randall ** was very helpful and easy to talk to. The process was nice, easy and made me feel good about my services with the company. I would gladly recommend this company to my friends and family in need of debt relief.
Reviewed March 2, 2018
They people I spoke were helpful and informative. They answered the questions had. They explained what I needed to do regarding questions are my current credit card debt. They explained too how long my agreement would be and how much it would cost me bi-weekly.
Reviewed March 2, 2018
Excellent customer service. They answer all my question. I highly recommended of this program to my friends and relative who need help to solve on their debt. Thanks to Vanessa ** for helping me on this program. So I can have a peace of mind and get free on my debt after 39 months.
Reviewed March 2, 2018
I had credit card debt and National Debt Relief was settling my accounts. They settled a total of 2 but I had 21. Plus, I kept stressing to them that there were difficult creditors, like American Express and Discover, that I wanted to have settled first. But they ignored everything that I said, so, I immediately called and canceled with them. Then I had to have a bankruptcy attorney.
When I was telling them about prioritizing certain creditors, National Debt Relief's reps were very nice along about it and said it was not a big deal, that they'd take care of the situation, and that I was paying for legal help every month. I understand that they could only do so much but they weren't moving at the speed in which I thought they should be moving. I was calling them month after month for six months straight and telling them to please deal with those creditors first. They told me not to worry and that they were going to talk with them. But one of the creditors that I wanted National Debt Relief to deal with with high urgency was the one that tried to sue me. Not even a month ago, I got a knock on my door and was being served court papers. I was being summoned but I only owed $4,000 on that credit card and National Debt Relief has settled credit card debts higher than that.
So National Debt Relief is great if you have five credit cards or a small debt. But when you have a high volume of credit card debt with multiple creditors, they can't quite handle all that. They can't stop the creditors from going to your house or doing any kind of legal actions that can be taken against you if you fall behind in your payments. But when my wife and I initially signed up, we were almost guaranteed that none of that was going to happen. So, instead of saying that everything was all right when it wasn't, they should have told me what was going on, so that I knew and I didn't get a knock on my door. Now that I have an attorney, I haven't received many phone calls and I don't get bothered. If I do, I just transfer them over to my attorney. That was what I thought we would have with National Debt Relief but they didn't give that extra protection.
Reviewed March 2, 2018
National Debt Relief is dealing with the creditors and making payment plans for some debts that I have. Their enrollment process was pretty quick, to the point, and didn't waste any time. The guy that set me up to begin with knew what he was doing so, he took all of my information. He was clear and concise. I'm in my first year with them and it's been great getting all the settlements done. It's also good not having deal with it on a daily basis anymore. The reps I worked with were all real knowledgeable and polite businessmen. They always want to know if I've got questions and if I had one, I had to email or call. I've been real pleased with everything and it has been worth every penny I have. Signing up with National Debt Relief is one of the better things I've done and I hope things continue to work out real well. I'd recommend them.
Reviewed March 2, 2018
All my credit accounts are being resolved with National Debt Relief. The enrolment process is super quick and easy. Also, the actual cost of the program is less expensive. I went through with my budget with them and they’ve figured out the best payment plan for me. They’ve answered all my questions and dealt with all my concerns. They've been great and everyone’s nice. Overall, it's a painless process. They handle everything for me and they have insurance.
Reviewed March 1, 2018
I was scared at first about another rejection for help with my debt, but everyone was kind and helpful from the very beginning. Any and all questions were answered and made to understand even the ones I kept repeating. I really think I'm going to make it out of my rut. Thanks.
Reviewed March 1, 2018
A wonderful staff, who are very professional and relatable. I feel very at home with National Debt Relief and I am excited to work with them. I truly feel as though they have my best interest in mind. They are very thorough and knowledgeable. All my questions were quickly answered and my worries put to rest.
Reviewed March 1, 2018
The people I talked to were polite, knowledgeable, and very experienced. They were helpful and easy to talk to. They answered all my questions. It was easy to set up. Thank you for your time and assistance with this problem. National Debt Relief is the way to go.
Reviewed March 1, 2018
They were very helpful. They answered all questions I had. They were very excited to help me become debt free. I am excited for my family to become debt free. We seemed to get into a mess and had a hardship. NDR is going to help us get back on track and on with our lives.
Reviewed March 1, 2018
My confidence level in NDR is high. They greatly exceed expectations when it comes to help to resolve my debt issues. Already 2 down and 7 to go. I begin seeing light near the end of the tunnel. Thank God I contacted NDR. I would highly recommend NDR to a friend in a similar situation as myself. Thumb up!
Reviewed March 1, 2018
Very happy with my experience, everyone is very nice and helpful. I was real nervous, but they would walk me through every step. I didn't have to deal with the different companies, I just referred them to National Debt, and they took it from there. Thank you.
Reviewed March 1, 2018
They made it easy to understand. Andrew was very knowledgeable and answered all my questions. The process did not take too long to complete. They made sure I understood everything before hanging up with me. No more bill collectors calling me! Looking forward to being debt free!
Reviewed March 1, 2018
Al ** is competent, thorough and clear; he is also very compassionate. I really appreciate Al’s follow through and desire to help me understand the process. From the Welcome Center, Frank ** was very concise! He took his time to explain everything to me, which I appreciated very much. I’m confident that my path to financial freedom is in really great hands! I would recommend to all of my friends!
Reviewed March 1, 2018
Richi ** took as much time as I needed to comprehend the plan and was extremely patient with me as I read through the document that he was summarizing very completely and not leaving out anything I needed to know. I felt very much able to do the next step in calling the Welcome number where a man whose name I didn't write down patiently went through the Client Retainer Agreement and two other forms that allow National Debt to represent me in negotiating and communicating with my credit card banks and allowing them to debit my account for the monthly payments.
Reviewed March 1, 2018
Ok with all. Was confused but the welcome call seemed to help. Thank you, I will wait for more info from emails or postal mail, I hope creditors don't bother me, not in great health, so I don't need pressure through this process.
Reviewed March 1, 2018
The contacts were very helpful in walking us through the process, and explaining what we could expect. They thoroughly and clearly explained all of the documents, answered questions and provided information in an efficient and helpful manner. I am happy to recommend NDR for any debt relief needs.
Reviewed March 1, 2018
The process was very easy to understand and my contact, Christopher **, made sure I understood everything and was very courteous and knowledgeable. I was very comfortable in working with you. I would recommend your company as someone who strives to assist a customer in need of help.
Reviewed March 1, 2018
Everyone was very helpful and knowledgeable. They made sure I completely understood everything and encouraged me to ask questions at anytime. They replies are prompt and courteous, Best customer service.. I am very glad I decided to go with this company!!
Reviewed March 1, 2018
National Debt Relief is absolutely incredible! I was able to get out from under over $10,000 of debt from credit cards and hospital bills. They were very courteous and helpful and worked with me not against me. I would recommend them to anyone.
Reviewed March 1, 2018
Both of the people I spoke with regarding my matter were fantastic. I'm well informed and would recommend anyone in need of their help. They help me understand that relief was insight and I could move forward without the heavy burden I've had. Thank you.
Reviewed March 1, 2018
Very polite. Explains well everything needed and how the program works. Thank-you.The personnel are very friendly, courteous and willing to answer any questions you have. The program is easy to follow and makes perfect sense to help get you out the pickle you got yourself into.
Reviewed March 1, 2018
I have been nothing but impressed and grateful for the experience that I have had so far. From the first call to the present, everyone has been so wonderful to work with and helpful. I cannot say thank you enough for the piece of mind that I have gained!
Reviewed March 1, 2018
This company gave me the relief that I can get out of debt. The customer service is kind, courteous and very knowledgeable of their work. I would recommend this service to anyone who is having a hard time settling debts and need guidance. Great service.
Reviewed March 1, 2018
Patrick has been with me and helped me sooo much through this entire process. Everyone is professional and I can't thank everyone enough for the help. I feel like a weight has been lifted off my shoulders. Out of all the companies out there, this is by far the best one yet!
Reviewed March 1, 2018
I know everyone would agree that trying to remember to pay 10 different bills a month from creditors is stressful! National Debt Relief has lifted that stress off our shoulders and turned those 10 bills into one lower one! Thank you!!
Reviewed March 1, 2018
Agent are helpful and clear when explaining things to their clients. I would recommend this experience to my friends and relatives. Agents are very attentive and proactive to the concerns and feeling of the clients. Thank you very much for the support and care for becoming me a debt free in a few years.
Reviewed March 1, 2018
This agent that helped me through this was very informative and he understood that with me working nights it would be a phone tag thing. Overall though he was very fast to return my calls along with answer all of my questions even if he already answered them. I did not feel under any pressure nor did I feel confused. I am very happy that I found this company and I am glad I can finally get back on track. The only thing I have to worry about now is my family and the chapter in my life with the biggest thanks to Mr. ** and National Debt Relief. Thank you so so very much.
Reviewed March 1, 2018
Walked me through everything and explained everything. Easy to follow and understand. Seemed genuinely concerned with helping me. Worked hard to understand what my needs and concerns were and why I was in this position. Then helped me to resolve my issues and concerns.
Reviewed March 1, 2018
Krystal ** is excellent in what she does, explains very well and does what she promises. The experience with the Welcome package was also a job well done. Thanks to each one involved now and in the future, this has helped with my stress, again Thank You.
Reviewed March 1, 2018
Liked the people and whole process. People were knew what I needed and very patient with my questions. The time factor was a little long, but that was because I did have questions. I think l will be happy with my decision to go with your company.
Reviewed March 1, 2018
Thus far, everything has been a good experience. staff, especially Vanessa **, have been very professional and knowledgeable. All my many questions have been answered thoroughly. With the answers I received I was able to make a very rational and positive decision to enroll into the program. I appreciate the insight and candidness and look forward to the road to debt success with NDR. Thanking you in advance for your willingness to accept me as a client and guide me through this whole process. I have to admit that I was somewhat skeptical and very cautious entering into this but, as I stated, with the info and answers I received, my decision to proceed was a comfortable one. Time will tell if all is what it seems to be.
Reviewed March 1, 2018
I think they have met my needs and perhaps more. I think depression delayed my seeking help earlier. There is a lot of piece of mind in taking this step. Some patterns in my life need changing and this company is willing to help. I appreciate the positive reviews from many participants.
Reviewed March 1, 2018
Everyone I have talked to so far has been pleasant, thorough and a joy to work with. From the introduction, and explanation of the program, to signing up, it has been a very easy process. I am hopeful that my debt will be going away soon.
Reviewed March 1, 2018
Our agent Chris ** was very helpful in assisting us in taking the necessary steps to resolving our debt. The welcome call was also helpful and very informative. Professionalism shown by all we dealt with. Would highly recommend this company.
Reviewed March 1, 2018
Both individuals I spoke to were respectful and cared about my feelings through the whole process. Neither of them ever made me feel worthless. They also made sure I didn't have any questions throughout the process. Your people were awesome!
Reviewed March 1, 2018
My experience has been really positive so far. I was looking at another company before trying NDR. They were vague and didn’t offer near the detail so I feel much more confident and happy I went with NDR. Both agents have been really friendly and able to answer all my questions.
Reviewed March 1, 2018
I am currently a person with Major Health issues and struggled with debt each month. Made the tough decisions to ask for help. Received the phone call this afternoon and the process was explained to me in a way I could thoroughly understand. Thank You.
Reviewed March 1, 2018
This company has seriously changed our future. Everyone has been able to answer our questions and give us advice on the situation we are in. NDR is very professional, quick at settling and they update you about everything. Highly recommended!
Reviewed March 1, 2018
Both of your representatives were very helpful and patient with me. Everything was well-stated and easy to understand. A financial burden is something that is hard to bear and I truly appreciate your service by helping me get back to financial health.
Reviewed March 1, 2018
I am very happy with my experience with Dashawn and all representatives I’ve talked to at National Debt Relief. My experience so far has been they are professional, friendly and informative. I look forward to getting my debts paid and making my credit score better again.
Reviewed March 1, 2018
Everything was well explained and I was able to receive the plan that best fits my needs. Also the representatives were nice and really helpful the service was exceptional and I would recommend this service to someone who is in need to solve their debt.
Reviewed March 1, 2018
Jonathan ** was absolutely wonderful and very helpful. He explained everything and helped me to understand the program better. He was also very patient when I had any questions and checked for my understanding after every section we went over.
Reviewed March 1, 2018
Kennedy was very professional and knowledgeable in describing all of the steps that I need to take to become debt free. And he did it in a timely manner. The company it’s has been very well in guiding through every step I need to take and has been very professional and timely.
Reviewed March 1, 2018
The explanation of how the program works and making sure all parties were on the same page was excellent, very professional and polite in all aspects. Thanks again for the help on this matter. Have a good day.
Reviewed March 1, 2018
They were very helpful in explaining the situation that me and my family are fixing to be undergoing and the representatives were very kind and patient and explaining everything. So yes I would highly recommend this to a family and friend. Thank you.
Reviewed March 1, 2018
Excellent service! Quickly helped me resolve my debt! Everyone who reached out to me was extremely courteous and answered all my questions quickly whether on the phone or through emails! I would definitely recommend them to any of my friends or family.
Reviewed March 1, 2018
Staff was polite, patient, and informative. All inquiries were answered thoroughly. Staff contacted you and/or returned contacts expediently. Correspondences were sent in a timely manner. Documents were explained with efficiency. All concerns were addressed. Staff was welcoming, as well as encouraging.
Reviewed March 1, 2018
I called three times because I didn’t understand how everything worked with settlements and the last call I spent 35 min on the phone and made him repeat himself 15 times until I understood. At one point, When I gave up because I didn’t understand it he told me he wouldn’t let me hang up unless I truly understood. I finally did and I am so grateful for his kind caring patience. Thank you. I wish I remembered his name.
Reviewed March 1, 2018
Very easy and very forward with what will happen. I'm looking forward to becoming debt free in 48 months or less! The payments are easily payable. The set up was easy and fast. This program will give me the debt relief we need and actually help my credit in the end.
Reviewed March 1, 2018
Was an awesome experience. They walked me through everything I needed to do. Both techs were on point and very clear. Was very fast and easy. Would recommend this company to anyone. They offered litigation if I needed it and I accepted it. Had no issues at all going through the process.
Reviewed March 1, 2018
Very informative and made sure to answer all our questions. Theresa was very patient and helpful. It is a hard decision to take this step. She made it a little easier by not shoving it down our throats. Thank you very much.
Reviewed March 1, 2018
Angel ** provided excellent service and counseling to us. He treated us with dignity and respect, and appeared very empathetic toward our situation. His approach gave us comfort, relief and confidence in eliminating our debt. We would definitely recommend this service.
Reviewed March 1, 2018
They were extremely detailed about the program and made me feel as though this is the first step in taking control of my debt. I am very pleased with the customer service they provided me with and look forward to cleaning up my credit with NDR.
Reviewed March 1, 2018
The process has been straightforward and so simple. To fix any debt I highly recommend National Debt Relief. I've only had them for two months and have taken care of one of my issues. Definitely worth it in the long run. I'm looking forward to taking care of my debt once and for all!
Reviewed March 1, 2018
They are doing what they said they would, and it is such a relief. For the first time in a while I can breathe. I also like that it isn't a loan, but a bank account that I am saving money in. When I have enough to pay something off they do! But only after they check with me.
Reviewed March 1, 2018
Very thorough and helpful. Call didn't last longer than it had to. I was offered assistance with every topic of the process. I was guided through the signature process and informed of all the resources available to me. I am positive that I am in good hands with this organization thanks to your team of professionals. Thanks you.
Reviewed March 1, 2018
Am totally impressed with their helping me to settle debt. I was really being smothered by my bills. They are like a life preserver bailing me out. In three years I will be enjoying my life as debt free. My sister introduced me to your program, am so glad she did.
Reviewed March 1, 2018
All I can say it's been nothing but an excellent experience when writing about my interaction with NDR. Every customer service representative I've spoken with, have been knowledgeable, professional and very friendly and easy to talk to. It would be very difficult to discuss these delicate issues with strangers but NDR representatives make this easy. And as a bonus they do their job very well getting me a Credit Card paid down at ~44% of its due amount.
Reviewed March 1, 2018
Christopher was very professional and accurate about the service. I was pleased how smooth the enrollment was. All the data on the contract was explained thoroughly and transfer to legal department was also smooth. I look forward to working with the team and assist my family through this tough times.
Reviewed March 1, 2018
George and Frank listened to all my question with such kindness and patience. Answered everything perfectly. They were very understanding with my nervousness in this process. They are wonderful employees. They were very courteous with limited time to talk due to my work schedules and family. I am lucky to have them on my side through this.
Reviewed March 1, 2018
They were able to resolve one of my credit card debts for less than half of what I owed. They make it simple and make sure you understand how everything works. They are very professional and understanding, I could not be happier with my results.
Reviewed March 1, 2018
Excellent customer service, explains all in detail. Best decision I have ever made, saved me thousands of dollars. From the beginning I was comfortable, educated throughout the whole process. After the initial process I was contacted by National Debt to make sure all went well & I was treated with respect.
Reviewed March 1, 2018
My wife and I have been very happy with how quick most of our debts have been negotiated and how we have been in touch with NDR from beginning till now. We have one big one left and that may take awhile but sure they will come up with a plan very soon. Thank you.
Reviewed March 1, 2018
National Debt Relief has exceeded my expectations. They are always friendly and personable, keeping in close contact with me and advising me. They have settled my accounts and exceeded our goals for pay off at 50% and less. I'm just amazed to be debt free in a few months and I couldn't have done it without National Debt Relief. I am forever grateful and have referred many people.
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