National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 26, 2017
My experience with National Debt Relief was wonderful. The representatives are very knowledgeable and answered all my questions in great detail. At a time when I was at my lowest trying to figure out how I was going to get through and struggling to make ends meet, I was provided a solution to pay off my debts in a way that I found to be manageable and reasonable. It is great to have peace of mind and know that I will be Debt free within a few years. I feel completely relieved to have that burden lifted.
Reviewed July 26, 2017
I like the fact that it took 2 years to pay off my bills faster however, they were taking money from me when my bills were paid off already. They had to refund me. They added a bill which they could not negotiate with them so I asked them to remove the bill.
Reviewed July 26, 2017
I was more than satisfied with the service I received from Kimberly **. She was very helpful and informative in enrolling me into the program. She was very upfront with the whole process and I highly recommend National Debt Relief to anybody, facing financial hardship due to credit card debts or any other circumstances. I had a bad experience with another debt relief and I'm so happy, that I found National Debt Relief.
Reviewed July 26, 2017
I would HIGHLY RECOMMEND this company. 10+ stars are not ever enough to go with how awesome the customer service is. I am truly impress at how the amount of debt occurred is going to be gone within a matter of years. This has been a huge blessing and is so much better than filing bankruptcy. This will also help us to improve our credit score as well. Anyone who wants a new and better way to do things instead of bankruptcy and repairing your credit I would recommend you guys for sure. Keep up the amazing momentum and true awesomeness. Have a supercalifragilisticexpialidocious day!!!
Reviewed July 26, 2017
Creditors still calling - They haven't stopped calling. Even when I give them your number. When should they stop calling? That's my only concern. It was easy to sign up for. And they're otherwise helpful. I'm otherwise happy so far with the company of National Debt Relief.
Reviewed July 26, 2017
Staff was kind and answering all my questions and concerns. All creditors are debt directly to NDR number, so you're not bothered by collectors
Reviewed July 26, 2017
I am scared, was constant told everything would be okay. I feel you guys will be with me all the way, would recommend you guys to all family and friends. I hope I continually be able to get the help I need, very important I get my life back, please do not leave me.
Reviewed July 26, 2017
Ever since the first day I decided to work with National Debt Relief to pay off my debt I've had great experiences with their representatives. They are very knowledgeable about the service they provide and are very helpful. I can say my over experience with this company has been great, even told a few of my friends that were considering bankruptcy to give them a call first.
Reviewed July 26, 2017
So far so good. I have really enjoyed working with National Debt Relief. They keep me up to date with the status of my credit cards and the entities with whom we are negotiating with and they never miss an opportunity to keep me in the loop.
Reviewed July 26, 2017
Overall I feel fortunate to have found this service, questions have been responded to quickly and in terms easy for me to understand. I would definitely recommend this company to anyone needing debt resolutions. Staff have been friendly and patient through the entire process.
Reviewed July 26, 2017
Daren is the consummate professional. He is patient and understanding. I appreciate the sensitivity with which he handled our situation. This is a tough situation and one we were unsure how to proceed. Daren's is thorough and listens carefully to our questions. His responses were confident and clear.
Reviewed July 26, 2017
Courteous and consistent care! The best thing I ever did to get myself. Financially on the right path and I have recommended the program to friends. The program helped me manage my money and become financially responsible. You'll never need credit cards again!
Reviewed July 26, 2017
They have been extremely responsive and helpful throughout the entire process. They keep you update on any changes. Their website is user friendly. They seem to actual care about your situation and want you to get out of debt and stay out of debt.
Reviewed July 26, 2017
So far it has been a positive experience. I feel better that my bills are being paid and they are not "hanging over my head". Probably should have done this sooner than I did; but at least things are finally working out for the best. I believe (although I would need to check) there are only two more bills to be paid. A third bill will be paid off in August. More than half way there!
Reviewed July 26, 2017
Very quick and professional, extremely happy. Turn around is quick, all questions answered and no pressure at all. I feel very comfortable working with them, they're very knowledgeable. I feel like this will all be settled in a couple of months. I very happy to move forward with their help. It's truly a God given Blessing.
Reviewed July 26, 2017
Great experience. Everyone is professional, kind, respectful and returns all my calls in a very timely manner. I already recommended this to my son and he is in the program now as well. I would recommend this program to anyone anytime. Thank you for all of your help!
Reviewed July 26, 2017
It has been great. The ongoing communications allows us to always know where we are. The portal give us up-to-date information. I would recommend National Debt Relief to family and friends. There is no out-of-pocket fees making it affordable for those with financial difficulties.
Reviewed July 26, 2017
We thank you for helping us get out of debt. Your debt consolidation company is doing wonderful. We recommend debt consolidation versus bankruptcy any day. We are very happy for all of your help given to us. The people that work at National Debt consolidation company really want to get you out of debt. Again, thank you very much.
Reviewed July 26, 2017
National Debt Relief has helped me a lot. I'm getting control of my debt and getting it paid off. They worked with me on the amount I can handle each month. Also when negotiations came up they contacted me on what I wanted to do.
Reviewed July 26, 2017
I've been a client of NDR since February 2017, my first settlement was completed in late July for less than 50% of what I owed. I was hesitant when I first signed up for the program, but I'm glad I did. I'm feeling good about being debt free in 48 months and not having to pay minimum payments forever.
Reviewed July 26, 2017
I would without a doubt recommend to anyone. In 2 months they already have gotten settlements with 3 creditors and saved me a lot in the process and now those are taken care of. They always keep me updated of anything new so I always feel I'm there with them. It's a great program to get into and I would say if anyone needs help consolidating their debt give National Debt Relief a call.
Reviewed July 26, 2017
Customer service is very courteous, they answer all my questions. Quick to help with resetting my account password. They very friendly. I am so happy that I called you all for help with my financial debt. NDR stays in touch with me and keeps me up to date. I love that I can email anything to NDR and we can communicate at any time of the day. I always get a quick response.
Reviewed July 26, 2017
I was evaluating different options with my financial situation and ended up talking to a couple different companies then I liked what National Debt Relief had to say. In the beginning, I had conversations with their team, got information about the program, how it works and then evaluation of my situation. Then I’ve had a few interactions with them over the phone as far as adjusting payments or scheduling extra payments, and all of the team members were very well, pleasant and professional. National Debt Relief has delivered so far on what they’ve advertised and they’re helping me get out of debt once and for all. It's relieved a lot of stress, which is the biggest thing, and I couldn’t be happier so far. I'm satisfied with my overall experience.
Reviewed July 26, 2017
I had a debt and it was so bad that all my bills were two and a half months behind. It came to a point where we only ended up with $50 for food and electric. It was a juggling act and I had no way to turn it around but go to bankruptcy. Then I decided to try National Debt Relief, and so far, I’m liking it. I had a good experience with their team. They called me up when there was a problem and they notify me if there can be a settlement, which is really helpful.
It’s only been six months but six accounts have already been resolved and I’m beginning to feel the pressure off my back. In one of the accounts, we had a judgment against us in court and that was resolved so I’m really happy with NDR. Right now we’re recovering from having no money to actually having some money for food. It would be another three years before I get out of debt but I would rather pay somebody to help me out than pay interest and get no result out of it. With what they’re charging me, it’s worth it. They took my pain away.
Reviewed July 25, 2017
I wish that I could have more advice. Customer service is amazing; very friendly. If I had more communication with the negotiators, I think I would understand the process more. I had four creditors, and settled three of them within two years. My final creditor is still unresolved. It has been awhile now and everything is status quo. No updates. No advice. One creditor hanging over my head.
Reviewed July 25, 2017
Excellent customer service! I always knew they would help me through the process and explain everything. I have one creditor left - yay! Please do be aware you will pay taxes on those high amount credit cards once settled. I'm happy they were able to work with creditors and come to a reasonable settlement. I incurred my debt so it wasn't right to declare bankruptcy. This was the best alternative. Their portal is awesome and so helpful to see deposits, etc.
Reviewed July 25, 2017
I would say this is the best debt settlement program. All the employees are responsible and work hard to make the life of their clients easy. I would recommend NDR for everyone out there who is trapped by payday loan and credit card issues. However; you all gotta know that, there has to be determination to get out of debt and start financial freedom. Keep on doing what you are doing National Debt Relief. What an awesome job!!!
Reviewed July 25, 2017
It's been a year and I am for sure feeling relief. It will be my pleasure to refer all to National Debt Relief. The team really work to help you. Everyone I have come in contact with knew how to be professional and thorough. The Best.
Reviewed July 25, 2017
The staff are very nice and work with you during your financial situations. The only down side to their methods is that they collect from you first, then contact the creditors to settle, versus some other source that will pay off for you and then you pay back your debt program monthly, meaning you rarely will get collector calls. You will get collector calls for about 6 months (maybe more) before the calls become greatly reduced to none over time.
Reviewed July 25, 2017
Encounters with National Debt employees are professional and courteous. They strive to answer every question and if necessary, they don't hesitate to transfer me to someone who knows the answer. My frustrating experience with National Debt occurred just three days ago. I was at work trying to quickly and privately fax a document to National Debt. I had written down an incorrect fax number. So I called National Debt to get the correct number. Unfortunately the customer service rep forced me to give all my identifying information before she would give me the fax number! I was mortified in front of four co-workers.
Reviewed July 25, 2017
Although I think I was told I would get a monthly status phone call of my case and that has never happened, every time I call I am astounded at the customer service. Sometimes I have a hard time understanding whats going on with my account and I've asked the reps to repeat information -and they re-word it so I better understand. They're very personable, every time and I am not uncomfortable with calling them. Very empathetic in the care they give over the phone towards what can be a very touchy subject for most. I have recommended them to many people and am really glad I went with them for my debt consolidation.
Reviewed July 25, 2017
Excellent customer service. National Debt Relief is a company with integrity. They deliver the services they say they will with efficiency and professionalism. Their customer service is tops, every representative I have spoken with was kind and helpful. I have referred others and will continue to do so.
Reviewed July 25, 2017
I began paying down my debts about a year ago. I make 2 payments per month (automatically deducted from my checking account) and the debt relief service negotiates a payment amount with my creditors and then begins to pay it down. I have a way to go but it's getting done and I don't have to do anything more than make sure I have enough money in my account to make the payments.
Reviewed July 25, 2017
You could communicate with me more frequently about where you are in the process of dealing with my creditors. Have any of them agreed to the terms? I still get 6-8 calls a day from them even though I gave them all the info about contacting you. They are still telling me they don't deal with you in settling debts. Kind of has me worried that they are going to take me to court. I have paid my payments to you every month and not seeing any results. If my name ends up in the paper for a judgment I will die. I might as well have filed bankruptcy. I just need someone to tell me what is being done on a regular basis without me having to call you.
Reviewed July 25, 2017
Easy to talk to and deal with. Have been very eager to get things done in a timely manner. Everyone has been more than happy to help and always pleasant to deal with. I was hesitant to get involved with this process but knew I needed to do something. So glad I chose this company.
Reviewed July 25, 2017
I am very happy with my experience so far. I feel so much better health wise. Everyone has been so helpful and kind to me. I also am happy with the way they are handling the finances. I can see for myself how everything is being done. It is great to be free of debt.
Reviewed July 25, 2017
I called to update National Debt Relief about a new notice AT&T. The agent that I talked to was polite, and knowledgeable about my account. He also informed me of how the other accounts are progressing. I have been very pleased with NDR. Thank You.
Reviewed July 25, 2017
Just used papers to close all accounts by notifying all debt holders I have. So far no real problems other than Wells Fargo & Discover. They appear to be planning to take the hard line. Wells Fargo said they would be sending the case their law dept. Discover said they do not recognize debt relief. Your package has prepared us for fielding calls, etc. I hope the process gets easier as process continues. I like not having easy available credit cards. My wife seems lost without them but, we need to get separation. Thanks in advance.
Reviewed July 25, 2017
Customer service is the best!! Every person I have spoke to at National Debt Relief has been very courteous and helpful. We will be free of all credit card debt in a few months. I highly recommend National Debt Relief to my friends and family!
Reviewed July 25, 2017
All the times I have talking with an agent all my questions have been answer. I can depend on them to contact me by phone or email. During the time I have call and have a question the agents always give me the answers I was looking for with no problems. Keep up the good work. Thanks.
Reviewed July 25, 2017
Customer service has been good - but again we have been involved for 3 months and no progress as of this point. Looking for that first success that will make us feel a lot better. So far, we haven't had many phone calls or letters from our creditors.
Reviewed July 25, 2017
I have gotten no feedback from anyone regarding settling my debts. I continue to get notices and phone calls from creditors. I was told to stop making payments so now my credit is even worse. I pay every 2 weeks and so far, I am not sure what I am paying for.
Reviewed July 25, 2017
At first I was a little skeptical just talking to someone on the phone and not face to face. But after looking at other reviews and talking to the customer representative, I felt comfortable using this method. The customer packet I received was very helpful and I would recommend using National Debt Relief to anyone who needs help in getting out of debt.
Reviewed July 25, 2017
National Debt Relief has been a valued source for allowing myself to pay off a large credit card debt without claiming bankruptcy. Customer Service has always been available when I had questions or needed guidance on issues I had never experienced before. There is a fee that is substantial, but in comparison to how much I have reduced my outstanding debt, their service has been of great value. I have to date paid off/settled 80% of my outstanding debt and can now see the light at the end of the tunnel to being debt free.
Reviewed July 25, 2017
I am happy I turn to National Debt Relief for help. I was not happy in the beginning of the process because it was stressing to deal with the phone calls and feeling depressed. Now I am seeing results on my accounts being settled. There was some things that were not told and the percentage is high but I am still very satisfied with National Debt Relief for all the help. Thank you. I hope I get to the best part of all being paid and I can start new.
Reviewed July 25, 2017
National Debt Relief gave me some much needed breathing room when it came to my credit card debt. I will have my credit card bills paid off in 3 years and will have saved $10k in interest charges. They even took care of some large medical bills. I would make the same decisions if I had it to do it over again.
Reviewed July 25, 2017
I love this company!!! They are awesome with helping you when you can't make a payment... They even work through with you having financial hardship. I'm grateful for them and the customer service is great! I would recommend anyone this company because it really works and they work very fast at getting you out of debt.
Reviewed July 25, 2017
The staff at National Debt Relief have been courteous and helpful in giving me the facts and information I need to get out of credit card debt. I would surely recommend their service to others who are in debt. I thank them very much!
Reviewed July 25, 2017
I was very pleased. They asked the appropriate questions and I got an appraisal without delay. They were polite and professional. I was skeptical about the company whether or not they were a scam but the people I spoke with were so professional and knew what they were talking about.
Reviewed July 25, 2017
National Debt is the real deal. It shows as my credit score improves. The customer service is great. The attention given to me was nothing but professional and courteous. If you have issues with your credit then call and check if the options are good for you.
Reviewed July 25, 2017
When I called for debt relief assistance, they were honest and very cordial. They were very accurate in the timetable on how long it would take to become debt free. They work so hard for the client in keeping them up to date with settlement of debt. I am 3 payments away from being debt free. I would recommend National Debt Relief to anyone who is overloaded with debt. They will work with you to make things easier for you while becoming debt free.
Reviewed July 25, 2017
I can sleep at night knowing National Debt Relief has my back. Our debt is food, medical copays as my husband is in disability and not working. My debt is not of vacations and too many electronics and the like. It was pure living and medicines. I do work full time and I am cancer survivor so working 2 full time jobs like I have to send kids to Penn State college is not in my best interest to stay alive.. Debt Relief is honest, helpful and very supportive.
Reviewed July 25, 2017
I really can't do much but I guess things are going alright. I can't wait to see money coming off my outstanding bills. I also know you pay for good service but this monthly amount of $441.00 is really hurting me because I live on my Social Security but what choice do I have. I created the problem trying to live and start a little business. But so far it's really hard especially when you have other. For the short amount of time I'm been working with your company I find things done quickly, everyone is courteous and putting 100% into their employment. Alton ** is my representative and he is thorough and explains everything although he's had to go over thing a couple of times with he was never short or Curt to me. Thank you and maybe you can figure out a better payment Scale. Thanks again.
Reviewed July 25, 2017
I Had an online business but my husband became seriously ill in October 2016. It is hard to run a business sitting in the hospital. National Debt Relief has helped me get past a difficult struggle. My bills kept coming but no way could I work on the business. National debt relief has been very helpful and kind. They are also very kind and easy to work with getting your bills paid on time.
Updated review: Oct. 21, 2017
NDR has kept in contact with and updated me on my progress and advised on what to do to make all things involved in the process to be debt free and a learning experience for me on handling all my finances in the future.
Original Review: July 25, 2017
I've only been in the program for 4 months. I haven't had no real communication if any other than to verify the money was placed in the acct. I would have liked to gotten some correspondence from someone to update the status of the program. I'm receiving letters with credit bureau being contacted because I'm behind by several hundred dollars and lot of phone calls which I refer to the program phone number and address. This is new for me and difficult to ignore but I'm following the guidelines I was instructed to use.
Reviewed July 25, 2017
National Debt Relief has been an excellent experience. The consultant that assisted me was very efficient and made sure that all my questions were answered in a timely manner. I have only been working with the company for a little over a month but look forward to the long road ahead to my financial freedom!
Reviewed July 25, 2017
Throughout this whole process National Debt Relief does everything they can to make this an easy process for the client. I have had excelente professional service from the beginning. Everyone I have touched base with has been knowledgeable, helpful and caring. I would highly recommend them to anyone in need of debt relief.
Reviewed July 25, 2017
This company helped me and my credit score immensely! They worked very hard dealing with the creditors and were always polite and willing to explain everything they were doing to help me. I would recommend them to anybody that needs help getting their debt under control.
Reviewed July 25, 2017
They explained me how the program works, took all the information and in less than 30 minutes I was approved. The staff is very professional and the documentation is easy to follow. I have tried other ways to solve my situation and everyone was giving me hard time, now I feel I'm in good hands.
Reviewed July 25, 2017
National Debt Relief has helped me become financially stable by helping me pay off overwhelming credit card debt. I would not be able to continue to live and work in California on my own. National Debt Relief is very informative when companies are ready to settle their debts. I will highly recommend National Debt Relief for all my friends who find themselves in hard financial times.
Reviewed July 25, 2017
CS was great! So much stress has been relieved from doing this process! Highly recommend! Everything was spelled out exactly for me through every process. I wish I had done something with NDR years ago! Trust the process and make the move. Well worth it.
Reviewed July 25, 2017
I'm very pleased with the overall experience with National Debt. Everything has been a smooth process & customer service reps have been excellent. Retrieving my personal account details have been user-friendly. I would definitely recommend National Debt Relief to friends and family.
Reviewed July 25, 2017
Whole staff are highly knowledgeable, courteous & experienced in their fields. I highly recommend this company to all my friends who want to be free of debt quickly. They will erase the pressure off of you and will help you rebuild your credit rating in no time at all.
Reviewed July 25, 2017
I'm not officially done yet but it's been rewarding to pay off high credit card debt. I can't recommend National Debt Relief enough if you're stuck in some deep credit debt. I highly am satisfied and can't wait to be officially debt free. Make the move if you're on the fence and go with National Debt Relief.
Reviewed July 25, 2017
I had no place to turn, I was up to my neck in debt, lost my job and so did my wife, you people helped me turn things around and get myself debt free. I will never forget what you people did for me and my family. Thank You all very much for your help and your support!
Reviewed July 25, 2017
My experience thus far has really exceeded my expectations. From my initial contact with Geri, to the application process, and the Welcome call I have been pleasantly surprised by the knowledge, patience and thorough experience each person has demonstrated and I am looking forward to completing this program successfully.
Reviewed July 25, 2017
When I first decided to go to National Debt Relief I was skeptical to say the least. I started working with them and within six months my debt load was getting lighter and any questions I had they were right there for me. After a year, my debt has been resolved and I am on the path once again to great credit. This is a learning lesson a hard one however I listened to the experts from National Debt Relief and I am happy to say that my debt has been resolved and I couldn't be happier. I encourage everyone in the same position as I to seriously look into this.
Reviewed July 25, 2017
I wasn't too sure in the beginning but they have done a great job. I just settled my last credit card debt. I'm so satisfied and will tell all my friends and family to use this company. Greatly appreciated and God bless.
Reviewed July 25, 2017
Helpful and calming. I just started the program and I am a bit nervous. I'm hoping for the best and hope they can do what they say they can do. I'm upset I'm in this situation. Divorce and putting kids through college was tough. I'm putting faith in NDR to pull me through this.
Reviewed July 25, 2017
As with financial matters being a pretty emotionally charged subject, I felt my case was handled with clarity, kindness, & competency. All the reps I spoke with checked in to make sure I understood everything that was being told to me.
Reviewed July 25, 2017
Great experience. Every time I call everyone is amazingly nice and they are always willing to help. Everyone is on top of my National Debt Relief program and I have nothing to worry about. I know I'm in good hands. I'm glad I chose this program.
Reviewed July 25, 2017
I call the Debt Relief to help me to feel better knowing that I can feel at ease. Don't have to worry about picking up the phone when creditor call me. They made me feel important because of the good service they give you. Talking on the phone with them will make my life different. I’m glad I call on debt relief to help me. I would recommend anyone to them. They take out the time and explain things to you so you will understand what they do and how it is important. I’m happy I chose debt relief.
Reviewed July 25, 2017
My experience has been mostly positive. The people I have had the pleasure of talking to on the phone have been really helpful at answering my questions. Getting the same offer several times in the course of a month for payments almost double what I was already paying was a little obnoxious. Thankfully they were able to reach an agreement that worked for me and my financial situation with one of my debtors. A few more to go though.
Reviewed July 25, 2017
They were nice and answered any questions we had. Not too Lengthy of a process was required. Everything they sent us email wise was self explanatory and had all the information we had talked about. They were very helpful and had good customer service.
Reviewed July 25, 2017
When called to say another debt was cleared up, It made me very happy. Although I wish I could deposit more, the only problem is that it takes a while to clear ALL debts. Representatives are very helpful and friendly. Thanks!
Reviewed July 25, 2017
They have done nothing to date. I am continuously getting calls from creditors. When are they going to take care of this for me? Evidently did not give them all the information they need. Why did they not contact me. I was under the impression everything was a go. Am about ready to pull the plug if something is not done soon. Have enough on my plate without worrying about something I assumed was being taken care of.
Reviewed July 25, 2017
NDR has been very helpful in getting me set up to pay off my debt. Anytime I have talked to anyone, they have always been very courteous and have never made me feel inferior or ashamed of my debt issues. I would and have recommended them to those closest to me and friends.
Reviewed July 25, 2017
I would most definitely recommend National Debt Relief to anyone. They are great with communicating and keeping you up to date. National Debt Services customer service teams were helpful and worked with me while I was going through chemo and radiation. I would most definitely use them again in the future.
Reviewed July 25, 2017
What a relief of stress. I don't have to worry about dealing with any debt collectors or scheduling payments. You guys are the best. I definitely recommended you already to a few friends and family members who have similar situations like I did.
Reviewed July 25, 2017
NDR was very helpful in getting me out of debt. They kept me informed as the process went along and answered any questions I had. I would highly recommend them for debt consolidation. They were very professional and followed through on every aspect. When I got toward the end of my time period they were able to extend my time so I could afford to pay off the last creditor in a timely fashion.
Reviewed July 25, 2017
I assume that most people would have the skepticism about these programs as I had with National Debt Relief. I did my homework online looking for the right answer to help me, I even utilized a Lending Club a debt loan program. Which of course added to my issue in the long run, I was inches from bankruptcy and losing everything.
Within hours after contacting National Debt Relief online I had a personal phone call from them. I honestly felt that they understood my situation, that they wanted to help me, and that they had the experience to save me from my troubles. I was embarrassed to say the least, it's not easy admitting such faults but I knew my situation was on its last leg. Christopher assured me I was going to be fine even after seeing the mess that I had acquired. He covered every detail down to the point, explained what I needed to do with my creditors, saved me more than enough money per month to make a significant difference with my family. I'm beyond thankful for the help, and I urge anyone in need to give National Debt Relief a chance to help.
Reviewed July 25, 2017
From the first phone call everyone has been very helpful, patient and kind. The online portion is easy to work with, and they always are happy to explain things when I called (which I have various times with questions). Though I am still only part way to resolution, I am confident the rest will go smoothly.
Reviewed July 25, 2017
It has been a great experience working with this company. They are always very polite and helpful. I would highly recommend them to anyone that is looking to get their finances in order. They are always willing to help and go above and beyond on everything.
Reviewed July 25, 2017
I haven't had any problems with the total experience. I truly have appreciated every step from day one. I'm looking forward to next March 2018 when I will be paid off on the schedule of payments due. I have been kept informed every step of the way with regard to contacts between my debt companies and NDR. And being able to track the payments I have paid to Global Client Solutions is great. Anytime I had a question I have always received immediate, consistent care. I would recommend this service to a friend with complete confidence.
Updated review: Sept. 1, 2017
They have reduced a bill over $9000 to $3000. Thank You. With you taking over my debts it has taken the worries I had about how I was going to live. Now I feel a little better knowing that you can handle my debt, I can sleep now. I over extended trying to help family.
Original Review: July 25, 2017
Still getting phone calls from creditors. Thought that your company would notify my creditors. At least that was my understanding from the person I talked to from your company. I would recommend you to someone else. Just please make sure when your person states something it is done.
Reviewed July 25, 2017
I've found everyone very helpful whenever I called to ask questions and always felt questions were answered fully. I haven't even been enrolled a full year and already 2 bills are paid off and I'm working on the third. Best decision I made.
Reviewed July 25, 2017
The NDR staff has been always helpful and very responsive in helping get through this. Sometimes it was difficult in the beginning. The representatives were always able to offer advice and answer critical questions. We recently broke the ice with a stubborn debtor. This making completion of the program and rebuilding of my credit--well in sight.
Reviewed July 25, 2017
First settlement with a creditor. Courteous. Would have gotten 5 stars, but called and didn't leave a message. I had to call and follow up on the missed call. But I got through with ease. It was good news and accompanied by an email confirming our conversation.
Reviewed July 25, 2017
Nick who did the initial application was thorough, efficient, and friendly. The follow up welcome with Mark was just as good. Both answered all my questions and knew how to allay my concerns. The only thing no one mentioned was the $37 that was charged to my bank account, but that was not a problem. I am happy to have found a way to get out of debt.
Reviewed July 25, 2017
NDR has taken a load off my shoulders. The plan worked out. Has reduced my monthly payment allowing me to pay off 3 accounts so far. When I have a question, they are quick to answer. I would certainly recommend.
Reviewed July 25, 2017
I called 3 days before payment due. Rep Advised needed 5 working days before due date to get skipped. She was very pleasant. I asked if I could skip August. Was advised of course. She read disclosure and handled in a reasonable amount of time.
Reviewed July 25, 2017
They talked to me about the program and explained everything and I know I made the best choice when it comes to solving problems with this company and will refer anyone who is in trouble with credit cards or loans. This is the best company to go to.
Reviewed July 25, 2017
Satisfied so far. Hate that someone stole my car. It looks as if I'm going to have to get another one and my credit score is in the dump right now. Things have went really smooth. Easy process. I'm happy I done this but was hoping I would not have to finance anything during this 3 year process.
Reviewed July 25, 2017
Partnering with NDR has been one of my best decisions. They have been there for me every step of the way, made this situation understandable, and doable. They have coached me and explained everything in a way that is easy for me to understand and accomplish. I'm very pleased with the care they are giving me, and my situation.
Reviewed July 25, 2017
They're helping really good. When I call they answer the questions I have properly, when there's a settlement they send me a email or call just to make sure everything is going well. They've been a great help so I could have only 1 bill to pay. That is the greatest help I could have.
Reviewed July 25, 2017
The program is great but it would be best if they gave an entire breakdown of their fees, atty. fees etc. Once a settlement has been reach, it would be beneficial to have an option to pay as scheduled or a lump sum without any additional payments.
Reviewed July 25, 2017
With such a touchy subject NDR guided me through the steps with caring and dignity. Set up was painless and the pay amount saved me hundreds! I had my first offer to settle in what seemed like no time! I totally feel getting out of debt is within my reach now!
Reviewed July 25, 2017
My experience with them was professional and helpful. I feel like they actually cared and made a difference. I have had my debt cleared and much lower than if I did it. I have been transferred to a consolidation loan company but I feel confident they will help me too.
Reviewed July 25, 2017
Love the advisors. They will answer my questions all the time and they don't act like my questions are dumb. They are friendly and they have been where we are. (Some). Very helpful. Thanks again. Hope for help to get help on getting credit back. When we are done.
Reviewed July 25, 2017
Communication, updates, security, confidentiality, personal phone contacts, emails, on time payments, easy and flexibility, negotiations on payments, fast approachable, customer service is easily access, satisfactorily, happy to recommend this service to others. Great company to do business with, great help when you are seriously in trouble with debts.
Reviewed July 25, 2017
My finances were in dire straits, with me unable to even pay my minimum payments, which amounted to more than one of my paychecks a month (almost $1,600 monthly) after a stretch of health issues. I had almost $45,000 in unresolved debt, with most of that unsecured. NDR settled with many of my creditors for amounts that almost defied reality (from a good standpoint for me, example - $9.5 k for about 3k including fees). One of my creditors sued me for the remaining funds, and NDR provided legal services from a top-notch lawyer in my home state to fight for me. After reaching a settlement with all of the creditors (even the party that sued me) in just over a year, they utilized a subsidiary to help me consolidate the remaining payments with financing. They even lowered another payment (the suing group) by doing so! My total repayment was roughly 70% of the original debt, even with the financed amount.
Now I am on my way to being debt free, and I will never succumb to unsecured debt again! In about 3 years, I will be debt free with the exception of my home! My total time from being overwhelmed to being free will be about 4.5 years, in comparison to the 25-30 years that the minimum payments would have gotten me. And the payments for the program (and now financing) are less than 1/2 of the original minimum payments! I cannot really put into words what NDR has done for me and my family. We have a new lease on life!
Reviewed July 25, 2017
I am extremely disappointed with the service that I was offered. Mainly the pricing. You save me $3000 but you charge me over $2000 so I am destroying my credit for years, dealing with collection agencies, and dealing with your customer service terrible attitudes just so I can save $800 over a few years. Terrible, terrible service.
Reviewed July 25, 2017
Sent NDR information on collection and judgment from creditor when we were served papers at our home and told we had a limited time to reply and have not had a good outcome when we even paid extra for attorneys for just this! We don't need to be sued over debt.
Reviewed July 25, 2017
It takes forever to get a negotiation/settlement. I feel like if the turnaround rate was a bit faster, more people would use this system. It's just hard waiting months at a time for something to happen. When a settlement does come, it is awesome but waiting all that time and credit being affected is the downside.
Reviewed July 25, 2017
Everyone I have spoke to is great. No matter whom I have spoke to knows exactly what is going on and knows what to do for my account. I can call any time of day or night and get questions answered. This has been a great experience in a situation that I was unsure of and a bit scary to start off with.
Reviewed July 25, 2017
When I called them a little over 3 months ago, my credit score was at 736. I couldn't afford to keep making payments on my debts at the present rate, so I signed up with them to assist me with my debt. I have made three payments to them so far. My credit score is now 462. As of this day, not a single creditor has been spoken with (I still get calls and emails and have forwarded those on), much less debt negotiated with them. I have been told it takes 5 to 6 months (don't remember that being emphasized when I signed up) to build up my account before negotiations with the creditors can begin.
Reviewed July 25, 2017
Quite happy so far. Have only had a couple calls with them but your people seem courteous and knowledgeable. We do need another welcome packet. Ours got rained on and stuck together. I don't really have anything else to say but thanks for the help and appreciate ya all.
Reviewed July 25, 2017
It was Gilbert and our conversation that sold me on National Debt even though my husband wanted me to go with Pacific Debt. He has great customer service and people skills, and knows how to make a customer understand what you do without “over complicating” it. Please give him a raise... He definitely deserves it. Outstanding!!!
Reviewed July 25, 2017
Nat was my contact. He explained the process to me very clearly and in terms that I could understand. I am very comfortable with what is going to happen to our credit status. The only other option would have been bankruptcy. So all in all I feel we have made the right decision going with this program.
Reviewed July 25, 2017
Having only 6 months left and I will be out of debt. It is a great feeling. The people here have been helpful throughout the whole process. Making me feel relaxed in a very stressful situation. They treat you like a friend and answer all questions. I wish I would have started sooner.
Reviewed July 25, 2017
I feel like this program is very helpful but you have to make sure all your money is accounted for that you put into the program. The loan program they use makes you pay back a lot more than you would expect to have to pay back. Otherwise my credit score is going up.
Reviewed July 25, 2017
So far really good experience with this company. They started settle debts for me. And really good customer service. Easy to speak to someone and very professional. And they do a great job keeping me inform on what going on. So I'm very pleased!!
Reviewed July 25, 2017
They have already settled two of my credit card debts within four months! Also, I don't have to receive the annoying phone calls because they handle all of that! They have been great at helping me get out of debt and the monthly payment they have me on is way more manageable than what I was paying before with minimum payments.
Reviewed July 25, 2017
National Debt Relief has really helped me get my debt issues solved. The amount of Debt that I had was too much so I turned to a great company who were willing to help me settle my credit card debt by 34% to 50% and they resolved my issues. Thanks so much National Debt Relief.
Reviewed July 25, 2017
I have been very satisfied with National Debt Relief because they have decreased the amount of credit card debt I owed. I started with 10 credit cards with balances exceeding $1000 or more per card and am down to only 2 more creditors left to negotiate a settlement.
Reviewed July 25, 2017
I joined the program back in June and so far it's been a great experience! I love the customer service. Very helpful and courteous! Everything was thoroughly explained to me and I can view my escrow account online so I know where my money is going. Looking forward to settling these debts! I'm happy to have found this agency!!
Reviewed July 25, 2017
First time with NDR and so far so good, but I wish I received a little more contact about how things are going with the creditors. I have had one account taken care of so I was happy to hear that news and look forward to getting this all behind me. Thanks.
Reviewed July 25, 2017
I feel that they have done a great job in showing me my declining debt. They have kept me up to date on statements and access to my account. They have always been courteous and helpful with any questions I have had. I totally support this program!
Reviewed July 25, 2017
Wow. Never knew how easy it was to set up to get out of debt. Everyone who work there with them is extremely helpful. They work with you and explain everything to you. And if you don't understand they take the time to walk you through it.
Reviewed July 25, 2017
National Debt Relief has helped me so much. I lost my job and was terribly in debt. I was able to pay off some debt and working on the rest. Highly recommend to anyone feeling helpless due to debt. Payments are manageable and the ability to track progress is good!
Reviewed July 25, 2017
Extremely helpful staff! They continued to reach out to me and keep me updated on new information. I am happy with the service I have gotten from each staff member. They are very thorough. I like that the payments are able to be broken up in half and That it is organized in a 30 month program.
Reviewed July 25, 2017
I was at that stage where I was frightened about my financial state. I checked around and found NDR, hoping they would be able to help me. I've only been with them for 3 months but their process seems to work and my debtors are satisfied that I am working with someone to pay off my debts. I have every intention of paying off my debt with the help and support from National Debt Relief.
Reviewed July 25, 2017
Friendly, quick service in planning a debt free life. It took less than an hour to set up a plan to resolve and eliminate my debt for good. All staff was very friendly and helpful and not judgmental of any issues. It was easy and quick without any hassles.
Reviewed July 25, 2017
When I entered the program I was told my debts would be paid off in 30 months, give or take a few months @ a certain rate. After being in the program for 1 yr, I was told they needed to add additional monthly cost from 100.00 to 250.00 per month & that I would now be in the program for 5 yrs total. They were sorry, nothing they could do about it
Reviewed July 25, 2017
We are somewhat satisfied with how the program works. We do feel, however, that there were pertinent details that were not clearly shared with us upfront. This made us feel uncertain with our decision to remain in the program.
Reviewed July 25, 2017
It is not difficult to get sucked into credit card offers and then find yourself in a debt with 24% of what you owe spinning out of control. National Debt Relief has with great competency reduced 1/3 of my debt and their lawyers keep up with any legal problems. They are continuing to settle my debt at a fraction of what was owed.
Reviewed July 25, 2017
When you come to me with a offer to settle a account all I ask for is the truth... too much to ask. My faith in the company is unsure, I ask how much to settle you say 2084.00. I say does that include your fee you say yes then find out that's not true. Another 900.00 plus fee is added on. This is not what call right and trustworthy.
Reviewed July 25, 2017
I have never worked with a more productive, and hard working business in my life. They have help me get my life in order financially. I'm so happy I chose this business to help me. It seems like they're pulling off miracles. Whatever they're doing for me, I love and appreciate them all. Thank you very sincerely.
Reviewed July 25, 2017
AMAZING!! Everyone is very helpful, they are fast and secure!! The entire team has made this process easy and effective. It's been a month and they have already resolved two of our accounts. BEST decision we could have ever made! Regret waiting so long!
Reviewed July 25, 2017
It's nice to know that someone is helping me try to fix my mistakes that I just couldn't get out of. Thank you!!! I appreciate everyone being available when I needed them. Anytime I have an issue, someone is always there to assist and answer all of my questions and concerns.
Reviewed July 25, 2017
I worked with National Debt Relief to finally get rid of over $40K in credit card debt and they were great. I managed to pay it all off in 2 years at 75% what I owed. Now I am back on track and would recommend them to others. Only caveat is that your credit score does take a huge hit when you first start but mine has quickly come back up now that I am done with the program, and I am doing better than I was before entering into the program.
Reviewed July 25, 2017
The associate I worked with were Very helpful and professional. Any questions I may have had someone was willing to help. Overall a great experience. I couldn't thank y'all enough for all of assistance, time and efforts to help me during this challenging time in my life.
Reviewed July 25, 2017
My experience has been a positive one thus far, the company has done what they stated they would do for me and I am satisfied. I would recommend them to a friend/relative, etc. My credit seems to be improving, they are responsive with my inquiries.
Updated review: Aug. 6, 2017
My experience was very informative with the gentleman I spoke to. I had questions on my status and the harassing phone calls from certain collectors. He told me exactly what is being done and what to do if I get letters or emails from those people. I give this 2 thumbs up on customer service.
Original Review: July 25, 2017
I very happy with the program, but I still get threatening letters and phone calls from creditors. I wish they would stop. I have told them about the program. They don't have any knowledge of your company getting in touch with them. I'm pleased with one of my creditors that you are working well. I know I'm new to the program since March. The only thing I could change is that your customer service get some info out to the creditors. Thank you.
Reviewed July 25, 2017
So far I haven't had any problems. Easy to start program and friendly helpful staff. Easy to understand welcome packet. Easy process setting up account. No upfront fees. The entire process has been very smooth, clear and concise. Would recommend.
Reviewed July 25, 2017
When I first engaged NDR, I was told a monthly payment over 48 months that may change slightly +/- depending on the settlement. The amount of 675 monthly was doable. The first 2 that was settle because they made such a short term for payment made my payment go to 734 monthly and I made it clear it can't be more. It appears this has not allowed NDR to further negotiate with the other creditors and has made this a stressful situation as TD Bank is looking to serve me for that debt which is the stress I wanted to avoid, not to mention the other 3 credit card companies still not negotiated.
The claim by NDR was the process to finish is usually about 6 months. It has not been 8 months and only 2 of 6 are negotiated with the other 4 in limbo. This certainly does not instill confidence in me in the ability of NDR to complete this process for the monthly amount stated at the time line stated to me when I first spoke with them. As of now I am very disappointed in the service provided.
Reviewed July 25, 2017
My experience has been excellent. All question answered and never any problems we calling. The update emails are nice and easy getting things paid off. They explain everything very well so you can understand it all and they send you a copy of everything.
Reviewed July 25, 2017
You were very patient with me. Have gotten excellent reductions from my creditors. Have been most satisfied. I plan to continue to work with you until my creditors are paid in full. I normally don't talk to friends about my finances. If asked I would recommend you.
Reviewed July 25, 2017
National Debt Relief has been extremely helpful in eliminating my debt! They are extremely responsive and follow up with answers to any questions I might have. The initial process of getting set up was easy and quick. It is a sigh of relief to know that I am financially getting back on track!
Reviewed July 25, 2017
When I join National Debt Relief my wife had just lost her job. I had to take a small cut in pay in order to keep the business going. I heard a commercial on the radio and decided to give them a call. They listen to my concerns and what was going on with my situation. They put together a plan and it has been working quite well for the last 3 years. The only thing I believe that needs work is the fact that if you pay extra in they cannot tell you when you will be finished with your plan because it should be at an earlier date. But other than that communication has been great and I would recommend these guys to anybody.
Reviewed July 25, 2017
So far service is five star. I have not settled everything yet but so far it has been a pleasure. You have a great team of people that are willing to go above and beyond to take care of their customers and making them smile.
Reviewed July 25, 2017
Was not told about the 25% you all take when I signed up. Was only told about your monthly fees. The negotiations take too long, you can't speak to the negotiators, and you did not get me very good deals on the last three debts.
Reviewed July 25, 2017
When I called the National Debt Relief number I spoke with someone who identified with me that I wanted to pay but couldn't with my new circumstances. With the rents being what they are in the SF Bay Area I needed to consolidate and pay an agreeable amount I could afford and they helped me achieve this goal!! I'm no longer charging but living below my means without stress.
Reviewed July 25, 2017
My experience started with Mr. Yasha **. He was very patient with me. I am slow on phone. I had a huge amount of papers to sign and he helped me through it. He was so patient. I appreciated that so much. In a society where everything is moving fast we need patience. So far everyone has been very helpful.
Reviewed July 25, 2017
I cannot thank National Debt Relief enough. I had gotten into financial trouble with credit lenders and it was bad. I was literally robbing Peter to pay Paul. $250 dollars a month more than I made. It added up quickly and then after missing some payments the interest rate went up, my bills were higher, my credit report started to drop and I was going to be bankrupt if I couldn't figure something out. Luckily I had a friend who did it and told me about it and now I'm on the road to financial freedom.
Reviewed July 25, 2017
Not really helping. For example let's say I owe a debt collection of 3000 and ever since went to debt relief I owe 7000. And they finally got results and want me to pay 5000. What a awful result. Also even tho I had other collections 1 came in really fast to settle but now I have to repay the collection plus National Debt Relief. I thought I would just deal with one thing, one person, one service. For help not great at all.
Reviewed July 25, 2017
I think the customer service is outstanding. Everyone puts your mind at ease when it becomes stressful. However, I was told when I joined the program it would take approximately 3 years to complete. Although, I made a few adjustments to my payment schedule in the beginning, which I was aware would add some time on at the end, I was thinking it would add on only a few months (per the math in my head). However, it seems now it is adding on a year or maybe even two more, when I should have been done much sooner. Not sure why this is, but it is disappointing. Other than that, it was nice to have them handle it for me since I am so busy.
Reviewed July 25, 2017
National Debt Relief has addressed my concerns directly and worked to quickly remedy the credit gaps in my history. I am completely satisfied with their performance! I would most certainly recommend National Debt Relief to any and all of my friends!
Reviewed July 25, 2017
Since I have enrolled in this program, my life is much better, I don't have the stress of trying to pay off high-interest credit cards. There is a monthly payment and that's it. I am really thankful that I enrolled in this program. The people who work for National Debt Relief have been very helpful and courteous.
Reviewed July 25, 2017
My debt is being resolved but very slowly. I started in 2015 and it looks like things will be resolved by 2020. It also is costing more than anticipated. The end goal is resolved debt, which we are working toward... so at the end of the day it is a successful process.
Updated review: Jan. 16, 2018
I have been pleased with the way National Debt has handled my account and I’m almost free of debt now. I would have wished it to be faster but I was unable to add money extra in my account. I would suggest this program for anyone struggling with credit card debt.
Original Review: July 25, 2017
Taking a little longer than I would have like but overall a good experience. They have worked well with me and have been in contact with me. They are always very helpful and stay in touch with me regarding my accounts.
Reviewed July 25, 2017
So far so good. One of three credit cards down. Hopeful to have a resolution for the other two soon. Would love to be finished with the program within 12 months. The payments are tough but if I come out credit card free, I will be happy.
Reviewed July 25, 2017
The service is great. I had a lot of questions that all were answered promptly. I averaged a savings of 60% from this service. This also taught me a very good lesson in not relying on credit cards. The only negative thing I can say is that the collection calls got old especially on Sunday morning.
Reviewed July 25, 2017
They never call me about updates and 4 months later, the credit cards company still called me, not good experience sorry. At this time nobody called me from the company National Debt Relief...but they take my money from my account every month.
Reviewed July 25, 2017
3 years of very doable payments. They were able to negotiate within the perimeters they set at the very beginning and no additional fees were required. The reason not five stars is because when they negotiated a fee they would call and email and if I did not respond in 2 hours and it was 4 hours they would say the negotiation was dismissed because we did not call back in a timely manner even though the email said 24 hours. I was reprimanded more than once for not taking their call immediately.
Reviewed July 25, 2017
When the program was set up we were scheduled to finish in 3 years and finished a few months early. Which was wonderful. Now we are done and our credit scores are on the rise and with much less debt. Very easy to work with and always friendly and helpful. Would definitely recommend to others.
Reviewed July 25, 2017
Adam ** my debt specialist was extremely helpful and made me feel comfortable with this very difficult decision. The process was really very easy for me. Overall I am very satisfied with the experience I have had with National Debt Relief so far.
Reviewed July 25, 2017
Everyone I've spoken with has been professional and courteous. They have answers to all my questions and have never made me feel badly about this situation. That means a lot to me. Things are tough right now but being treated with respect helps.
Reviewed July 25, 2017
I came to these guys because I needed help with getting my finance situation straight. I was looking into getting a loan to consolidate debt and not pay as much interest as credit cards. National Debt Relief offered a program instead. The rep made this program sound like a really good alternative to a loan to consolidate debt. What they don't tell you is that the program doesn't start until you have made many payments. I was already struggling to make my payments on time and then they add another large monthly payment on top. I was never late to any payment until I signed up for this. Had I known it was going to take months of additional payments I would not have signed up.
I don't recommend this to anyone if you are in the hole already. It may work out for people who still have a lot of income leftover. Going on to month 5 of monthly payments and I still have to figure out where to make the money to pay basically twice the amount a month. This program might have a bright side in the future but I haven't seen that. It has been the toughest 5 months trying to budget.
Updated review: Aug. 6, 2017
I am satisfied with National Debt Relief on how they handle my case. I am inform that whenever I receive any letter or statement from creditors to fax them a copy and they will handle the rest. Any representative I talk to whenever I called made sure that all my question was answered according to my satisfaction. If any settlement from creditors was made they call and let me know. They update me on any changes that occur. With National Debt Relief they want to settle as quickly as possible, in my case I have one creditors left to settle out of five and I can't wait to be debt free. Thanks NDR with your program.
Original Review: July 25, 2017
They don't follow up with the client unless I call the customer service to find out on any changes about my case. I am more concern if National Debt Relief will spend some time with their client for any update or changes that occur as months go by.
Reviewed July 25, 2017
At this time they have accomplished 1 settlement... on top of that happening as fast as it did... just a slow process to reach my ultimate goal of relieving the current debt. Waiting for the next acceptance is a little frustrating.
Reviewed July 25, 2017
As is usually the case when looking for help for a debt crisis, we came across National Debt Relief. From the very first contact with E.G. I felt relieved and in good hands. As we worked our way through the process and the months went by, NDR was extremely responsive to our every call and email. And when we encountered a debtor that wouldn't work with us, NDR was there to hold our hands through possible litigation. The only exception to this was at the very end, with the very last creditor, I felt like I had to prompt and get NDR moving to settle the last debt. But with that creditor, I'm told they're very demanding and what I perceived as "dragging their heels" was in fact, NDR's experience with them. We are now free and clear of all our debts and still NDR is working to ensure our credit report is as it should be. I would recommend NDR to anyone.
Reviewed July 25, 2017
Relieve, that's exactly how I feel having these fine people working with myself to get debt free and having finished the program I can live my life without worry which is the way I use to feel before I found myself with too much debt and not being able to work anymore and ending up on fixed income.
Reviewed July 25, 2017
National Debt Relief is helping me through a difficult financial time. Their customer service is excellent and at no time did I ever feel like I was being judged. I would recommend them to anyone who is struggling to manage their debt. I appreciate all the help I've been given.
Reviewed July 25, 2017
I really never hear from this company, they take my money twice a month, but I have no idea where I stand now. I never get updates. Not sure if I would recommend this company. I think in the past two years they have reached out to me once and that was to ask if I could put more money in the account and I said no. Still don't know how many creditors have not been paid.
Reviewed July 25, 2017
Has helped me out immensely. Keeps me updated on my accounts and runs all offers by me and I choose if I want to accept it or not. Also gets all the phone calls off your back. I will be free of this debt in less than three years!
Reviewed July 25, 2017
Everything has gone well so far. I'm only a couple months into the program. All my questions have been answered accurately and to my satisfaction. Hope everything continues to be as good as it has been so far. Thank you.
Reviewed July 25, 2017
Great customer service and all were very helpful. I would recommend this company to any body who needs help with debt relief. Every time I called in to this company each person understood my struggle with not being able to pay all of my credit card bills each month.
Reviewed July 25, 2017
After closing seven accounts and placing my faith and trust in the hands of National Debt Relief I'm happy to announce I'm on my way to be debt free!!! After 3-4 months I have two settlements for 50% or more of the original balances. Nothing feels greater than knowing that the credit cards and high interest loans will be gone in less than 4 years. Thanks again.
Reviewed July 25, 2017
Good so far. The team has been very helpful when I have had questions or when issues have came to my attention that needed to be resolved and I did not have the answer. I call in and am connected to the proper department every time. Thank you very much.
Reviewed July 25, 2017
When starting my program I was so stressed out. The customer service reps at National Debt Relief were so awesome. They explained everything thoroughly & answered any questions I had. I have recently graduated from the program, but want to thank everyone who help me through this process. I am a much happier person now thanks to National Debt Relief.
Reviewed July 25, 2017
I recommended a friend to NDR because I myself was very pleased with NDR. They are clear how everything works and if I have any questions it's easy to ask. I know that I would of been in trouble without them. I've got one more year to go and I've already seen my credit improve, as they said it would.
Reviewed July 25, 2017
I have to say that the experience I have had with the National Debt Relief team has been a smooth and unstressful one. The team took on the responsibility of managing my debt that had become a huge stress and time consuming responsibility to me and did so while treating me with respect, truthfulness, and professionalism. I would say that my experience has been a happy and good one as I am on my way to becoming debt free with one only two debtors left in order to complete my program, one having already been settled with.
The team has been available to me both over the phone and by email at any time I had questions, concerns, or information to share with them pertinent to my case. I would recommend the National Debt Relief program to my friends and family as it has taken a huge weight off of my shoulders while not having to deal with calls and mail from debtors and collections agencies while paying my debt off with manageable payments agreed upon by me with the team prior to beginning the program.
Reviewed July 25, 2017
Every time I call in I receive excellent customer service! I get answers, am treated professionally and always feel valued. It's not easy asking for financial help. When you finally do, the last thing you need is to be treated like a loser. I'm thankful that I never felt that way.
Reviewed July 25, 2017
I had racked up a few thousand dollars in debt right out of college while trying to find a job so when I did start my employment, I owed quite a bit and had shot my credit score full of holes. National Debt Relief helped me establish a plan to get rid of all my debt within 3 years and start rebuilding my life and credit score. Highly recommend to anyone who is drowning in debt and in need of a lifeline.
Reviewed July 25, 2017
I have been a client of National Debt Relief for approximately two years now. I have the utmost confidence in their ability to work directly with my creditors to settle my accounts. They have kept me apprised of the progress being made in the settlement of my debts in a timely manner with monthly statements. Whenever I have contacted them my questions and concerns have been answered in a professional and competent manner. I highly recommend National Debt Relief.
Reviewed July 25, 2017
If not for National Debt Relief I would have had to file bankruptcy. They're very professional and helpful and explained in detail how the program worked and how long it would take to pay off my debt to my credit card companies. I will definitely recommend National Debt Relief to others.
Reviewed July 25, 2017
Debt relief with no stress. The perfect debt solution! The program can be hard at times, but I see the rewards and it encourages me to keep at it. I'm on my way to being debt free and it feels GREAT! National Debt Relief is a proven force for change. Kudos for National Debt Relief!
Reviewed July 25, 2017
Just about every time I called or was called the staff always greeted me kindly. They never jumped right to collecting or working on my debt. Would ask me about my day or the weather. Taking that extra step really made me more at ease.
Reviewed July 25, 2017
Just started with National Debt Relief and so far they have been amazing. So helpful and nonjudgmental. Being in debt can be embarrassing and all they want to do is help! I received all my information promptly and everything was explained thoroughly! Couldn't be happier.
Reviewed July 25, 2017
Not happy. When I first started the agreement, the agent never said my payment would go up every time an offer comes in. He never mentioned this. So, I will be filing bankruptcy now, instead of this. Customers need to know exactly what the requirements are before they commit to this.
Reviewed July 25, 2017
I was a hot mess before I joined NDR. The person handling my account was very kind and reassuring. They have really tried to help turn my finances around and I sleep a lot better for it. Thank you for the help. I'm really feeling (debt) relief.
Reviewed July 25, 2017
Excellent customer service! They were always friendly and never judgmental. They helped me get out of debt. I never could have done it without them. I would highly recommend their services to anyone who needs help getting out of debt. Thank you!
Reviewed July 25, 2017
I'm with NDR only a few months and so far I have made a good experience. Hope they will solve my problems as soon as possible. I have a lot of debts and the solution may not be easy but trusting in the NDR people I look forward to the end of the street.
Reviewed July 25, 2017
They are helpful. You are in control of how you help yourself and they are there to facilitate. I was besides myself in debt after a divorce and then getting remarried again. I didn't know what to do. I'm so grateful for National Debt Relief. Highly recommend!
Reviewed July 25, 2017
When I first signed up I was told my credit would take a small hit. It knocked over 200 points off. Nobody calls for updates, etc. I hear nothing like after July one more payment to have and then they're done. My credit is worse than they led me to believe it would be.
Reviewed July 25, 2017
Harassing phone calls. I was told to tell all my debt personnel that I am with this company. I have been more harassed now than before. Also I don't know if anything has been paid. What am I supposed to do? I have been told that I am wasting my time with the whole thing. Help.
Reviewed July 25, 2017
I was assisted promptly and patiently, the whole process was painless and easy, the representatives are very helpful. He explained every detail, I felt very comfortable going to him for questions. Everything arrived as promised, my emails were replied quickly, paperwork was sent, stress free experience.
Reviewed July 25, 2017
I had 4 credit cards ranging from 1000 to 12000 from furnishing my first house. I paid and paid for years but the balance barely moved because of the interest. National Debt Relief has outstanding customer service and explained the whole process to me and I was enrolled in no time. 29 months later it sure feels good to be debt free finally! Highly recommended!
Updated review: Aug. 31, 2017
As I was told, everything seems to be falling into place and my debts are being resolved. It took about 3 - 4 months as I was told. My debts are being resolved with great savings. Everyone I have been dealing with have been wonderful. I was worried at first but happy now that we decided to go ahead with National Debt Relief.
Original Review: July 25, 2017
I heard from National Debt Relief 1 time since I signed up in April asking me to sign a Power Of Attorney. I have not heard another word from anyone. I have no idea if anything is happening. I did change the addresses and phone numbers to National Debt Relief and I am still receiving phone calls from some creditors. I don't know if there is something else I need to do.
Reviewed July 25, 2017
When I signed up with National Debt Relief I did not know what to expect. What I got was very understanding people who seemed to care. My debt has been fixed in a very quick manner and I owe them a lot.
Reviewed July 25, 2017
Great experience. Thank you National Debt Relief for your help with clearing up my credit! They have been more than helpful when needed and with their latest technology I can see what my account is doing anytime of the day. I hope that the company continues on for others.
Reviewed July 25, 2017
Just started two months ago and so far nothing has been paid off. Due to needing to build up money of course. But I'm hopeful. The only bad thing I can say is that NDR doesn't keep constant contact with the customer. I don't know what they have done if anything at all yet. But an update would be nice.
Updated on 12/19/17: So I'm still disappointed with how much NDR doesn't keep communication with you unless they absolutely need to. The first time I reviewed them they came to me and said they were upset I felt this way and assigned a specialist to my file that would do exactly that with a minimum of one phone call or email a month to update me on the progress. That lasted the first month after they informed me of it then it stopped just as fast as it started. But they have also resolved the majority of my debt already. I am concerned that it will take almost twice as long as I was quoted in the beginning. I was quoted that all debt can be resolved by August of 2018. I started in June of 2017. Now with the most recent proposal that was presented to me I won't be done till August of 2019. But again I only have one more large debt to settle then it's just payments. So I can't really complain. But it would be nice to still finish on time.
Reviewed July 25, 2017
Very helpful. Answered all my questions and concern every time I call or email. Never had a problem. When confused they were there to answered my questions. Polite and patience even if I call them for the same concern they will repeat the answered. Never had a time when they never answered a concern I had regarding receiving a payment.
Reviewed July 25, 2017
Although it brought my credit score way down, that's where it would've gone anyway if I hadn't got help from NDR. The monthly payment was manageable, and it only took 3 years, in which I only have 1 year to go. I'm already bringing my credit score back up, and qualify for a mortgage now. Thank you NDR!
Reviewed July 25, 2017
Very professional and trustworthy company. They are always in touch and check in with me to see if I need anything. I was completely impressed. I have been working in a program for almost 3 years to soon successfully complete their program. Thank you.
Reviewed July 25, 2017
Life savers - National Debt Relief is exactly that, a HUGE relief! They have helped me out of my crazy debt and follow up with me weekly to give me updates on my account! I appreciate all that they do for their clients and would highly recommend them to anyone.
Reviewed July 25, 2017
National Debt Relief has been awesome. They are definitely helping to become debt free. They are very helpful, and I love the customer service they provide. I would definitely recommend them!! I have no complaints. They told me I would be debt free in 3 years and so far it appears as though they are keeping their promise.
Reviewed July 25, 2017
I was a single mom of 3 girls. Relied on credit cards until I got too many and was struggling to keep up with day to day things. They helped me get out of debt in 2 years. Will make my last payment in November of this year.
Updated review: Aug. 4, 2017
I believe this company is very reliable and has excellent negotiating skills in order to literally cut my bills in half, including removal of interest and fees!!! They also Follow up with a call and email after they have your permission to settle for the amount agreed upon. Thank you National Debt Relief!!
Original Review: July 25, 2017
I am relieved to have them working on my accounts that I put into the program. However, I am not receiving update calls to let me know they have negotiated a Bill and for me to give my approval. Instead, they send an "email"; I don't appreciate that, especially if I have questions.
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