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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 265 Reviews 39375 - 39525
    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    I was very nervous to reach out and get help with my debt, but this process so far has been reassuring to me that with National Debt Relief I will finally get some help in resolving my bad debt. Everyone has been very helpful and they seem to spend a lot of time making sure I understand and I really appreciate it.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Service representatives very clear and worried I understood everything. They were very clear on all aspects of the contract. All questions were answered. They always allowed time for me to think about my decisions before having me sign. They guided me to all the process and allowed me to ask questions at any time.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    The customer service is very professional and have a good knowledge about everything. Im really recommend this to my friends. I’m so happy for the help that I received to be free of debt soon. Your monthly payments are reasonable and flexible.

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    Verified purchase
    Transparency

    Reviewed March 8, 2018

    Obviously when talking to NDR you feel ashamed because you have gotten yourself in a debt mess! The counselors are so positive and respectful... Thank you so much PLUS they dissect and explain every single question you may have.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    The associates that assisted me today in getting enrolled in the National Debt Relief hardship program were very professional, knowledgeable and helpful. All parties were thoughtful, kind and understanding of my situation and seemed genuinely interested in helping others. Thank you.

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    Verified purchase
    StaffTransparency

    Reviewed March 8, 2018

    Dean was great. He explained everything very well so that I could understand and went back over things that I was unsure about. He was also very patient. Great sense of humor. Awesome experience overall and I’m getting debt free. I will definitely refer anyone that I know that’s in debt to try this.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    Everyone was very helpful with this process and answered any questions I had! It's comforting to know that the people I'm working with to help consolidate my debt care about my progress and want me to succeed as much as I do.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    I am pleased with the customer service I received from Yasha ** and Jamie **. They are very professional representatives of NDR who showed compassion for my financial dilemma and made me feel at ease taking this big step to reduce my money worries.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    The first lady who helped me with giving me information about the settlement available and changes to payments schedule was very nice and helpful. She transferred me to another lady I guess to verify the settlement agreement. She was rude.

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    Verified purchase

    Reviewed March 8, 2018

    I’m only on the program for less than 3 months and NDR saved me over 5,000 dollars in just 2 debts that was resolved. I’m very impressed and grateful I can’t wait to become 100% debt free!!! I recommend to my family and friends that may need debt relief.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    The specialists of whom helped and guided me through this program was very helpful. They both explained and walked me through all the paperwork. They both explained what my situation would be like as I enter into the program. They were very accuracy and knowledgeable. Everything was explained to me from beginning to end. Thanks.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    People at this company are very understanding, courteous, and helpful. They are very prompt about getting you accepted, and getting the process started. They also contact the creditors you owe. It is very nice knowing they are helping us with our debts.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Very professional. CS representative was very thorough and patient in going over all the aspects of the program. Followup was quick and once again thoroughly explained the program. Easier than I thought the process would be. Would recommend this company for helping consumers with debt.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    Counselors are very helpful and patient in answering any and all questions on the process and make sure you understand it. So far, I'm very satisfied with the process. I don't have to worry about the creditors or any legal consequences, they handle that. I feel as though I can breathe again and in the long run get my credit back on track!

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    Very helpful and knowledgeable. Made me feel more confident in my decision. You often feel uncomfortable going through these types of processes, but it was actually not bad and I felt more at ease going through the process. Dealing with debt is stressful so if you can take a little off your shoulders, then it's a positive.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    Just spoke with them and they're very friendly and open to answering questions. The representative knew how much debt I had and made sure to help me understand what I was getting into. I felt very safe and secure and he always made sure I had the best available options. Spoke clearly and eloquently. I hope to write another positive review later on after everything is settled.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    It has been a great relief so far with the way they are handling my questions and my accounts. I feel I made the right decision to get the help and security I need from this company. The care they have taken with me as a retired worker is great.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    James was very informative and guided me through the process of understanding all the facts. The phone call though I don't remember the young lady she was very accommodating of my time. Was always willing to call me back when I was available.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Excellent experience. The young lady helped me a lot, walked me through every step of process and was extremely happy to do so. I would highly recommend this place to anyone with credit problems. I am going to be able to pay the reasonable amount they arranged.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Everyone was very helpful and knowledgeable. I was really impressed. I am really looking forward to see what they can do for me and will recommend to my friends. They were very informative and walked me through the entire process multiple times so that I was aware of what I was getting into.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    NDR has been instrumental piece on the journey to repairing my credit. All staff have been courteous, respectful, non-judgmental and responsive whenever I have had contact with NDR. I would recommend this to anyone looking to reduce their debt as they were super helpful in obtaining settlements with creditors.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 8, 2018

    I was very disappointed with your service. I know that one of our Credit Card companies called you to set up payment for them and they were told it could not be done at this time. It had already been 3 months past due. I have never in my life been past due on anything. Your company does not explain how exactly it works. And I was not told that in the end of the agreement with you that the creditors could send us a tax form to claim the money not paid to them as money we took in so hence pay taxes on them. I went to you as I was in trouble. All your company did was cause me more trouble. If I am asked if anyone should use your service I will definitely tell them in no uncertain terms should they. The only thing I can say good about your company is that your Customer Service reps are very kind. I believe that most of what they told me were lies that you insisted they tell me but they were sure nice about it.

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    Verified purchase

    Reviewed March 8, 2018

    I got my first settlement done yesterday 3-7-2018 and was very pleased. I hope the rest go as this first one did. So far National Debt Relief is the best I have done. Just wish I would have done it sooner.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    It was easier and less scarier than I thought it would be! I was reassured and I have more peace of mind about financial freedom today than I did just a week ago! I have been struggling with debt for about a year and I am hoping to be debt free by 2020 so that I can purchase a home for my family. Geri was exceptional and talked me through the entire process so that I could understand it all clearly. She also shared her own experience with me and helped me take the next time into tackling my debt. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    Audia Trowers and the team at NDR have been professional, accurate and very thorough in helping me to navigate this process. The program is highly reputable and I feel comfortable and confident in NDR’s ability to resolve my debt issues.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    Everyone was more than helpful and answered all of my questions. They made this process seem very simple. I have been sick to my stomach over this whole situation. As soon as I hung up the phone with Luis ** I knew I had made the right decision. I want to thank everyone at National Debt Relief for their time and patience thru this time of hardship.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    No problems with information received from Joel. He does tend to speak fast only negative in this experience. There is a overwhelming amount of information to try and absorb. Thank you for the Welcome Call which helps with questions that occurred after initial contact.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    The process was easy and my representative was very detailed in explaining how everything works. I look forward to ridding myself of unwanted debt, and getting my credit back to where it was. I would highly recommend this program to others.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    She was very helpful and very patient with me as I am not electronically gifted and need much assistance. I was able to complete the forms and appreciated all she did for me. A wonderful employee for you! I hope everyone is as nice!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    For 2018 I decided to take charge of my finances. My life was secured and I could focus better on improving my credit score. I did some research on agencies that have been doing this for many years and yours came with good reviews, along with another one. I called both, both submitted their plans based on my profile and I like your plan better. I have to admit that their representative was a much better salesperson, had a better rapport, but in the end the numbers made the difference.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    They were helpful from the the start and never made me feel bad about the situation I got myself into. I already have 2 settlements... one being almost a third of my debt with the place. If you are at a point where you are “drowning” and have even considered bankruptcy; I highly recommend you try this route. The stress relief alone is worth it!

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    Verified purchase
    Process

    Reviewed March 8, 2018

    Eli was great in providing quick and easy instructions to help my wife and I through this process. I still am slightly nervous about what the overall result if the program will be, but it was nice to know I had this option to try and alleviate the debt that I am currently in.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    Experience was great. They were very knowledgeable of the subject and understanding. They knew just what to say in a unusual situation. I have tried for years to pay my bills, but with interest charges, I could never get ahead.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    This program is a Godsend. Everyone I have spoken with has been so helpful and polite. The forms can be completed online. This makes the process easy and fast. The loan officer was very helpful and guided me through each step. I wish I would have enrolled in this program sooner.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    I have been extremely happy especially with all the customer service I received every time I called! They always made me feel like I was the most important person they were dealing with. And most of all felt they were being honest with me.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    Everyone I've spoken to at NDR has been courteous, helpful and friendly. Every time I've called, I've been able to talk with a representative almost instantly. They are very knowledgeable and walk you through the whole process. I'm extremely happy with my whole experience.

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    Verified purchase

    Reviewed March 8, 2018

    I finally got a chance to speak with NDR and I feel like I made the right decision. They broke it down to a way for me to understand and I feel like this is a good thing and I treat this like life. You have to fall down to get back up and this is a step in the right direction.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    The representatives I have dealt with have been very knowledgeable and very professional. They have answered all mine and my husband's questions and concerns. They were patient with me on when I could take phone calls due to my work. I would recommend National Debt Relief to my friends and family.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    Everyone was very helpful and answered my questions. I feel this program will help me. Have been in Debt since my divorce in 2008 and have not been making any headway paying it off. Medical problems and bills keep occurring and hopefully this will help me to be debt free in the future so that I can pay current and future medical bills and still maintain household. Thank You.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    Became overwhelmed in credit card debt because of unknown use of a problem child. National Debt Relief is doing a fine job helping me resolve my problems. With their friendly help and professional guides and me eliminating the use of the credit cards by others. In time and with their professional help I can be debt free.

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    Verified purchase
    ProcessTransparency

    Reviewed March 8, 2018

    You guys made it easy to complete the process and I appreciate the lack of judgment from the team. The follow up was immediate and clear when necessary. My biggest regret is not contacting NDR sooner and completing the steps required to give me peace of mind.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    I am very impressed with the people keeping me in the loop as far as my account goes. They are very professional and pleasant. I would recommend this company to all my friends and family. I also appreciate them e-mailing me to keep me updated as far as my account goes.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    I went to National Debt Relief for help with debts accumulated after loss of a job. Since then I have worked with them, they have gotten me out of debt, supported me, kept me current with my status, helped me get back on track when I had a problem paying, and congratulated me when I paid off a debt. They are professional and yet friendly. Turn to them for help.

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    Verified purchase
    Customer Service

    Reviewed March 8, 2018

    Just finished signing up. It would be beneficial to get a call once everything is signed. Since there are more than one documents and they come through more than one email it would be reassuring to get a follow up call to affirm that all documents are signed. Waiting for the hard copies to be delivered would not be so bad if I had some confirmation that everything was completed through a call or and email stating all documents completed and hard copies to be mailed.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    We have had an excellent experience so far. Everyone we have worked with has been upfront and honest. Everything they have told us has been exactly what has happened. They have completely settled 1 of our creditors, and have agreements in place with 3 others. We are very happy we chose NDR, and we are excited to continue working with them.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    After finally deciding to make the call to NDR, I couldn't be happier. I worked with Matthew ** and he took me step by step through the process. He answered all my questions with patience and understanding. He didn't make me feel like a failure... just knew that I needed help and was willing to do what he could for my situation.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed March 8, 2018

    Great experience. Everything was well explained and easy to understand. I would recommend to a friend or family member. Their customer service was very professional as well. All of my questions were answered and I was treated in a professional manner.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    The representatives have been very efficient and professional with all question and concerns that I had before enrolling in this program. I have received all documents and returned them as needed very promptly manner. Look forward to completion to become debt free. Thanks to all that have helped me to get to this point.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed March 8, 2018

    Explained all parts in great detail. Spent time going over everything with me. Answered all questions. Went through all forms step by step and explained the entire process in great detail. Thanks for all your help and guidance through the process.

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    Verified purchase
    Process

    Reviewed March 8, 2018

    I made a right decision of choosing National Debt Relief. I have a peace of mind and don’t need to stress myself to contact all the creditors. They do it for you. You pay all in one payment. They always contact me whenever they offer settlement. Thank you and looking forward to end my program.

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    Verified purchase

    Reviewed March 8, 2018

    When my husband was working before I was overwhelmed with the credit cards. Now he is not working anymore, we got behind on our credit cards. I want to thank you for helping us. I'm not stressing anymore. Now I can relax now without the stress cause I have anxiety.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Everyone was very helpful and went over the program and took time to explain everything. Happy to be part of the program and look forward to getting out of debt. I never thought there was a way out of debt and have been hit hard with medical issues and this sounds like a light at the end I can look forward to.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    I am very thankful for Matthew ** for helping me with the process of my debt. He explained how the process works, what my payments are and he helped me every step of the way. I'm not stressed anymore about my debt. Thanks again for your help!!! :)

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    Verified purchase

    Reviewed March 8, 2018

    Well this afternoon made my day, after hearing the great news about my account with National Debt Relief. What a great experience now that my debt was settled and cut more than half of what I owe originally. All smiles this evening, wow still in shock! Thank you so much National Debt Relief.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    My experience was made simple and helpful! I was worried that I would be stuck in this debt with my back against the wall, I now feel very relieved and hopeful to be debt free in 2 1/2 years. Sue was very friendly, was able to answer all my questions and made me feel part a family that understood my situation and was willing to help me get from underneath this hardship. Thank you NDR.

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    StaffProcessTransparency

    Reviewed March 8, 2018

    My experience was pleasant and formative. Representative was very knowledgeable and seemed caring about your situation. Representative seemed to listen to your struggle. He explained process and made sure I understood it. He went into detail on the program so I understood it.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    I found Carlos and everyone I spoke with to be very courteous and kept my needs ahead of making a deal. They want to work with you to become debt free. They made the entire process relatively painless and made sure you understood every aspect of the application process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    Very helpful, professional, courteous and they answer all my questions. They make me feel confident, and also gave me all the information that I needed to a new start and took the time to review all my information before to do anything. Thank you.

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    Verified purchase
    Staff

    Reviewed March 8, 2018

    Great service with the customer and professionalism. I will recommend this service to any of my family and friends. Thanks for your mindfulness and patience in belong me oh and getting me out of debt. You're a true professional in your class.

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    Verified purchase

    Reviewed March 8, 2018

    So far we have just started with NDR but I must say it has been wonderful so far. So much info but very easy to understand from everyone we have dealt with. I would highly recommend this company if they are unsure what to do because they have took a weight off my shoulders and stress off my mind.

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    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    I inquired online about National Debt Relief program. I got a call right away. The first whole process from start to the approval process was amazing service. I had a lot of questions and Ronnie helped put so much and worked hard for us to get us a payment we were comfortable with. The welcome call specialist was also great and very knowledgeable.

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 8, 2018

    I have had a positive experience as of today. I just began the program and am looking forward to becoming debt free. The customer service that I have received has been delightful and insightful. The representatives were very welcoming and friendly.

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    Verified purchase

    Reviewed March 8, 2018

    When calling to review a settlement I am sick of being asked my SS number not once but several times everyone I’m transferred to very irritating and scary as a consumer. You have my info and should not ask more than once.

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    Staff

    Reviewed March 8, 2018

    Outstanding service. I cannot believe they got my credit card account resolved so quickly and the amount settled. National Debt Relief outstanding job. Looking forward to seeing the next account resolved. Just informed my wife about how happy I am about the account been resolved. Thank you so much.

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    Verified purchase
    StaffProcessTransparency

    Reviewed March 8, 2018

    Thoroughly walked me through process from beginning to end. Everyone was very patient and answered every question so I could understand. Looking forward to working with them on this journey of mine. I definitely picked the right organization and will recommend them to my friend and family.

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    Verified purchase
    StaffProcess

    Reviewed March 8, 2018

    My experience was very relieving. The specialists I spoke with were very helpful and guided me through the application and agreement process successfully in less than 3 hours. They really made me look forward to financial freedom and confident about achieving my goals once I complete the program.

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    Verified purchase
    Customer Service

    Reviewed March 8, 2018

    This company goes over my expectations. I will recommend to friends and family. I will leave peacefully now because this is the first time that hope of debt free is knocking at my door. I blessed the moment I pick up my phone to call and talk to them.

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    Customer ServiceOnline & AppStaff

    Reviewed March 8, 2018

    We were not able to make the payments and National Debt Relief set up an account from which we pay into and they draw out based on the agreements they make with our former creditors. I've had very little feedback from them. I've sent them additional information from creditors that have contacted us directly. And when I, six months later, asked how come I never got some kind of notification that they had received them they said, "You sent something?"

    I included, on each of the sending, the account number and really expected some kind of feedback on whether or not they got it or what they did with it or whatnot. We continue to receive threatening notices and some of the creditors have proceeded to debt collection agencies, which I've also forwarded to them, also, with no sign that they have received. They insisted I should email it and I have emailed three times now with the same no response.

    The issue was not addressed and resolved and it has been almost a year. Initially, I felt great relief. But since they're not giving me feedback then I'm kind of concerned. Going to the website I do see that they have paid off a few of the creditors. That's encouraging. But again if I'm supposed to find it on the website I'm not finding things on the website.

    And if I was going to send them something, why not have it accessible there, instead of sending to an email address where there's no reply? If I put it on the website, if they had a place to put that in and attach a copy of bills or threatening letters or whatever and they had a record of that going to them I would feel much better. The guy that came out here, struck me a great deal like a vacuum cleaner salesman. All very interested in getting the sale but he doesn't do anything after that. He did his part. Several months ago, we recommended National Debt Relief to my sister-in-law and she also called. I know she's not happy. My wife says that she went with someone else.

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    PriceOnline & AppProcess

    Reviewed March 8, 2018

    I got into debt settlement with National Debt Relief and I set it up over the phone. I’m still working with them and it’s going okay. I pay monthly and it's working out for me pretty well. Plus the cost is accurate. However, their website sucks. Every time I try to log in, it seems like I have to reset my password so I don’t even bother anymore. And they keep calling me and telling me that I need to log in, but every time, I have to set up a new password. Overall, going with this program has made me stress-free. I have health issues and it seems like the bills that we have right now are overwhelming. The other bills that we had were just too much and it felt like I never got to see my husband ‘cause he was working so much. I have told a few friends about NDR.

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    Customer ServiceStaffProcess

    Reviewed March 8, 2018

    I had a lot going on at the time and I needed some assistance. From the first moment I called National Debt Relief through the whole process, they were able to do things efficiently and we didn’t waste a lot of time. We were engaged in a professional relationship and they were interested in my business and handled everything that I asked for. Also, they returned emails very quickly so there was not a lot of lag time that went on. Everything was done promptly and everybody acted like they were there to assist me as opposed to putting me off.

    They worked hard to get some things done, but I had been contacted by someone who was not willing to negotiate with anybody other than me. But National Debt Relief had negotiated a couple so far. One should be done in a couple of months, and another one would probably be done some time mid to late summer. They have been able to negotiate something that fulfills an obligation while doing their best to save some money in the process. It had been helpful and I didn’t have to worry about as much. I did my research before I decided upon National Debt Relief and they just struck me as the most solid organization and they did a good job.

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    Staff

    Reviewed March 7, 2018

    So far everyone I have talked to has been very knowledgeable and informative. Everyone has gone over the same things 3 times to ensure that I know what I am agreeing to. I appreciate the helpfulness of all the employees I have encountered.

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    Verified purchase

    Reviewed March 7, 2018

    On 3/6/17, I spoke with Mr. Joseph ** for a plan to bring myself out of debt and Joseph outlined the specifics with me and gave me all the information to be admitted into the plan for Hardship based upon several scams where I have been a victim. Joseph set my mind at ease with a solid plan within 36 months of creating a settlement with my Creditors to bring myself out of debt. I highly recommend, Mr. Joseph ** and National Debt Relief. Thank you.

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    Customer ServiceStaffProcessTransparency

    Reviewed March 7, 2018

    Very good customer service. Justin explained the whole process to me and answered all my questions. I feel like I am finally going to be debt free. I was very apprehensive at first, but Justin was very nice and knowledgeable.

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    Staff

    Reviewed March 7, 2018

    My experience was incredible. I couldn't believe how simple it was. All questions were answered and the information given was very thorough and helpful. Made me feel hopeful for my future. Joshua ** was amazing, very professional, patient, and kind. THANK YOU!!!

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    Staff

    Reviewed March 7, 2018

    Nomar really put me at ease and answered questions as I asked. I never felt that he was reading from a script, or judging me, and it was apparent he knows his 'stuff' regarding the program and what I could expect.

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    Staff

    Reviewed March 7, 2018

    Overall experience with all parties involved has been a real pleasure. From start to finish everyone has been very courteous and informative. I feel very comfortable with everything and was impressed at the level of service. I will be glad to recommend to my friends.

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    He was very friendly and helpful, gave me a lot of information and answered all my questions. He also, helped me fully understand how the program works and gave me plenty of details while being very transparent. I really appreciate that they are willing to answer any questions that I may have.

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    Customer Service

    Reviewed March 7, 2018

    I'm so blessed for National Debt Relief. I was provided amazing customer service and knowing that the financial burden which I've created for myself is finally being addressed; I can finally breathe again. Thank you so much National Debt Relief.

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    StaffTransparency

    Reviewed March 7, 2018

    Max ** was great to work with and made this situation not seem hopeless. He was informative and never seemed "put out" when I had questions. Very professional. Brandon ** was also very professional and patient. Both were knowledgeable and very willing to explain things. Very good experience.

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    Reviewed March 7, 2018

    I do appreciate what y'all have done for me... Amazingly I still have credit available to use... and all my debts have been charged off. Just need to check on what y'all have agreed to... and pay this bad boy off!!! Thank you again from my grateful, humbled heart!

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    Price

    Reviewed March 7, 2018

    I was pleasantly surprised that NDR decided to resolve my biggest loan first. I thought that they had to wait till there was sufficient money in my escrow account so that they could pay off the reduced negotiated amount loan in full. NDR was able to negotiate not only a significant reduction on my biggest loan but also arrange a two year monthly payment plan that they would take out of my monthly escrow deposit. Plus it was interest free. I can breathe a sigh of relief now. NDR are good at what they do and I highly recommend them to anyone who needs to get out of debt.

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    Staff

    Reviewed March 7, 2018

    Felicia was very good in reviewing everything that I went over with Mark ** on March 4, 2018 or 3 days ago. She answered all my questions. I only had a few but she was very good and answered them all to my satisfaction. It was a very interesting and education conversation.

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    PriceStaff

    Reviewed March 7, 2018

    I had the opportunity to work with Christopher who is very good at what he does. He got me a very great deal that I was very happy with and also answered all my questions very thoroughly. He is also very easy to talk to and can relate with your situation. Very happy I went with National Debt Relief because now I finally feel relief from all of my debt I’ve been holding onto for years. Highly recommend to anyone struggling paying their debt off and spending hand over fist in interest, late payments etc.

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    Staff

    Reviewed March 7, 2018

    I had a great experience. Everyone was nice and polite and understanding. The only thing was that the first person I talked to said the interview portion would only take about 5 minutes. It actually took 15-20 minutes, then we did the budget. But I was pleased at how quickly matters got moving.

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    Customer ServicePriceStaff

    Reviewed March 7, 2018

    Very fast and friendly, answer all questions and make the experience smooth and enjoyable. NDC helps distressed people find their way back to a normal life free of endless interest payments. We will definitely recommend to anyone in the future and are happy to be on our way to getting away from the demon of debt.

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    Process

    Reviewed March 7, 2018

    Everything was easy and quick to do. Very detailed and they made sure I understood each process. I am glad that I made the decision to speak with them and feel better already about the debt that I have stacked up and am trying to fix.

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    My experience enrolling in NDR was excellent. My main contact, Kelli, did a fine job of explaining the program and was patient with my rather slow response to her requests. She was a real person, and I am guardedly confident that our continuing experience will be as fine.

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    Staff

    Reviewed March 7, 2018

    My family has amassed a large credit card debt due to several unforeseen circumstances. NDR was the top rated company when I searched for someone who could help consolidate our debts. The representatives were extremely knowledgeable and professional, and we have now started the process of reducing our debt thanks to NDR.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    The best customer service ever! They helped and listened and answered all my questions! I understood what was said to me and they even held on the phone when I was at work. Very patient and never rushed me. I would definitely recommend to anyone.

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    Customer Service

    Reviewed March 7, 2018

    I called to inform that my computer had failed me recently and I needed some information. Wasn't sure if I had missed anything during this outing. My call was answered to my satisfaction. I need a bit more help because I am still very "old school" and I needed information about the Port Hole etc.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    The two representatives I have worked with have both been informative and helpful. I would recommend that sometimes they could slow down when reciting long portions of their script. Other than having to ask them to repeat themselves at times I was satisfied with my experience.

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    ProcessTransparency

    Reviewed March 7, 2018

    Aaron and Dionne were AWESOME. Thank you so much! They were clear about how the program works and very informative. They directed us step by step on how everything works and we look forward to it and becoming DEBT FREE!

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    StaffProcess

    Reviewed March 7, 2018

    Menes and team were amazing and helpful! They are amazing and I am excited to get this debt off my back! I was very worried that the process would be long and daunting, but the entire process was quick and painless! I am looking forward to rebuilding my credit with the help of National Debt Relief!

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    Staff

    Reviewed March 7, 2018

    My National Debt Relief Representative was very attentive and concerned for me for begin the program to get out of debt. I was feeling stressed out and the weight of the pressure of it all. The representative gave me indication and hope that it would be worked out and get better over a short period of time.

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    Customer Service

    Reviewed March 7, 2018

    Customer service is great and your company fully stands behind what they say they are going to do. Very pleased with how things are moving along. I wish that I would have made this choice sooner and handled my debt in a better and more progressive way.

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    Staff

    Reviewed March 7, 2018

    I spoke with Gary and I don’t remember the other lady’s name but they were both extremely helpful in providing all the I formation that I needed and wanted. I understand all of my rights and am excited to start moving towards my financial freedom with NDR. Thank you so so much!!

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    Very helpful, informative and patiently answering all our questions. Very clear and knowledgeable. Alton ** is really good in explaining every details that we need to know. The guy who gave us the Welcome call is really nice and helpful.

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    StaffProcess

    Reviewed March 7, 2018

    Wonderful, patience, informative, understanding, comforting. So glad you're feeling my stress and that I am not alone and helping fix my credit and debt free! Thank you so much! We appreciate all your efforts and time. You have brought so much to help us in this process.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I called today in desperation! I have found myself struggling to make ends meet with my mountain of debt. I thought they would not be able to help me but they did! I now see a light at the end of the tunnel. Everyone was so sincere and willing to help. I highly recommend National Debt Relief!

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    Reviewed March 7, 2018

    I feel like a weight has been lifted and that I finally have control of my debt. In just 3 years I'll be debt free and closer to a more financially secure future. Getting rid of credit cards and living within my means and still having a quality life has easily replaced the instant gratification of a frivolous purchase.

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    Customer ServiceProcess

    Reviewed March 7, 2018

    I was a bit iffy before making my decision to sign up with a program that can handle my debt, but National Debt Relief for me has been great. The communication is one of the best features. I get emails that notify me that a creditor has accepted me to pay them back, and it's always a sum that’s lower than what I actually owed! I also love the website. It shows me a statement of every transaction, so I know where my money is going. My credit score has already raised at least 5 points and I’ve already paid off $3,000. This works!

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    Reviewed March 7, 2018

    Thankful to have my debt decreasing and seeing results. I like the fact that I can be emailed when a new settlement needs approval and it's as easy as a click of the button to accept. I feel a sense of relief when a creditor is paid off.

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    So far the program has been pretty easy to get involved with. I did not like the constant phone calls after the initial email conversations while trying to make a decision on whether to go through with the program or not, but outside of that everything has been fine. I LOVED the person I had my welcome call with! I cannot remember her name but she was real and honest with me and told me about her situation that matched mine and encouraged me. I greatly appreciated that.

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    Staff

    Reviewed March 7, 2018

    Actually I did not really negotiated with your personnel and it was my Husband who dealt with your Representative up to the last part in closing the application. Anyway whatever my Husband says I abide with it 100%. I consider the National Debt Relief a five star Company which we could trust the most important ingredient in the application. The experience we had with the NDR most especially with your Representative was absolutely perfect with dignity and respect. We will recommend this Company to anybody who will need help in relinquishing their debts.

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    Staff

    Reviewed March 7, 2018

    Excellent service. All staff member spoke in a professional manner and were very helpful. When being walked through the steps they made me feel like I understood the agreement. National Debt Relief really understand what people really go through. If I ever need to have an agency assist me down the road again it would be National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    Thorough and respectful customer service. Help to decrease debt and set up a payment plan manageable for you. Reviews accounts with you often and gets your approval before any settlement has been made. Would definitely recommend to friends and family.

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    Customer Service

    Reviewed March 7, 2018

    It seems every time I call I get new information that I should have received when I first hired you all. I keep getting the same email about a settlement that has already been accepted. More accurate training so reps can give more accurate info would exponentially improve customer service.

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    Staff

    Reviewed March 7, 2018

    I've only just signed up but so far everyone I have worked with was super friendly and caring. I'm also on a path where I'll save more than a few thousand dollars and get rid of almost all of my debt. In the last year my car was repossessed, I racked up nearly $12,000 in credit card debt than numerous other collections. I went from a 700 credit score to now as low as you can go. I think that National Debt Relief is definitely going to help me put my life back on track. And I won't even have to pay the full $12,000 that I owe.

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    StaffProcessTransparency

    Reviewed March 7, 2018

    Very pleasant and they seem like they really care. They made me feel confident in their program. I can’t wait to be debt free! The two reps I had were extremely helpful and knowledgeable. They explained everything thoroughly so that I have a clear understanding.

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    Process

    Reviewed March 7, 2018

    This was a terrific experience. They made the process quite painless. I was worried about what this would mean for the future of my credit and they were very reassuring and mapped it out clearly for me while saving me a lot of money. I would definitely recommend them to anyone.

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    StaffTransparency

    Reviewed March 7, 2018

    We have had a hard time making our finances stretch due to my medical leave. Raymond was very helpful and kind. We appreciate the extra explanation and flexibility they make available if needed. Even when I was upset and frustrated Raymond stayed calm and professionally. Thank you.

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    Staff

    Reviewed March 7, 2018

    I have had good people talking to me to help me get out of debt. I hope you all get everyone on this. It will help me a lot. It will give me more money to save so if I get sick right now I do not go to the DR when I need to because I didn't have the money. I would like to thank everyone you has helped me. God bless you all. Thanks.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I had concerns about being in this program for 8 months and not having had any final resolution to any of the debt matters as well as my credit score being the lowest that it's been in my life. I emailed as well as called and asked to speak to a person in a supervisory role ~ NDR was responsive by way of email and returning calls. After some phone tag, I spoke with Lynda ** and she answered my questions thoroughly, patiently, succinctly, and I just couldn't have asked for a better experience. Thank you, Lynda!!

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    Staff

    Reviewed March 7, 2018

    We were contacted by Ricardo ** and options were discussed and we all agreed that we are taking the best route to get debt free in 4 yrs or less. All National agents were most helpful and very kind, and patient. We would recommend that this team of debt specialists for anyone needing assistance. We thank you all for your help and guidance.

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    Staff

    Reviewed March 7, 2018

    I so appreciate National Debt Relief especially Maryann for being very caring and concerned about my situation. And the fact they never judged me at all. I'm just starting the program. I'm already feeling better knowing my debt will be paid. Thank you NDR.

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    I'm new to the program but so far my experience has been outstanding. The people have been polite informative helpful and willing to listen. The representative Shaheer and the girl that called me. I'm sorry I can't remember her name, but I had no problem with the welcome call at all. She was great.

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    Customer Service

    Reviewed March 7, 2018

    A lot of info to take in during phone contact. I’m elderly and had to process the contract with certified debt relief person who was very helpful in helping me but have been sent additional forms to sign thru my phone But am unable to complete.

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    Staff

    Reviewed March 7, 2018

    NDR agents that assisted and addressed my financial issues accurately and quickly. I recommend NDR to anyone going thru a financial hardship. Everyone needs help to get back on track after falling behind due to unexpected situations. Thank you Team National Debt Relief.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    When Robin ** called me, he made me feel comfortable in making my decision to go forward with your program. He and Frank have been very patient with my questions and concerns and I very much appreciate that. I look forward to getting this finished and getting on with my life debt free.

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    Staff

    Reviewed March 7, 2018

    Well organized, patient and very kind representatives. I feel my well being is the most important thing with this company. I feel I am taking steps in the right direction and wouldn't want to do it with anyone else. I am looking forward to a brighter and less stress filled future.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    It was one of the best decisions I made! Thank you!! No more sleepless nights!! I would recommend everyone in my situation to just call you!! I believe your highly professional staff and your straightforward approach is a class act!

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    StaffProcess

    Reviewed March 7, 2018

    It could not have been easier. Isaiah ** is a doll. He's friendly and very, very helpful. He made sure I understood every step of the program. The program seems to be very simple and I don't foresee any problems completing your program. Thank you.

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    Customer ServiceProcess

    Reviewed March 7, 2018

    Carley called Monday evening, and by the end of the evening we were fully informed on how this process works and how we will be able to manage and rid ourselves of debt. We signed by the end of the evening. I appreciate that the process was so simple.

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    Reviewed March 7, 2018

    Receiving another settlement puts me one step closer to recovery from disability retirement, 100% VA total and permanent disability and a blind-sided divorce. I am blessed the VAs attempt to declare me incompetent under Obama's administration backdoor unconstitutional gun confiscation failed. My Ex Wife, who's an accountant, knew the financial harm being inflicted, but polishes her Halo daily.

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    All I had to do was take the initiative to be rid of my debts. After placing the call, the representative I spoke with was courteous, sensitive to my concerns, and made sure that I comprehended everything he said. He walked me through every message sent to my email address. The welcoming team took the time to be just as concerning. If asked from someone about this company, I would have no problem referring them.

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    Staff

    Reviewed March 7, 2018

    Working with everyone at NDR has been pleasant and informative, making a bad situation not so bad. I have been burdened with credit card debt for years mostly due to helping my kids. I thought I would never get them paid off. Now I can see the light at the end of the tunnel! Thank God for National Debt Relief.

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    Customer Service

    Reviewed March 7, 2018

    It has being the most efficient and easier thing I have ever done. Great customer service, so far great experience. I hope it continues that way and that my financial hardship will be resolved. I will recommended to my friends. Thank You.

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    Staff

    Reviewed March 7, 2018

    My experience was a very good one. Rocco ** and everyone I spoke with was very professional and thorough. I definitely would recommend your company to others. I had a previous experience recently when I started working with Freedom Debt Relief and the difference in your two companies is like night and day. Thank you National Debt Relief. Now let's get this done!

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    Staff

    Reviewed March 7, 2018

    Looked around for debt relief for a while, and found NDR and was the best decision. Helped me with my problems. I would 100% recommend this service to family and friends that are having the same issues. If you are decisive on National Debt Relief's service look no more and ask for their help.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I am so impressed with National Debt Relief. Using a debt relief company to solve my debts was a scary decision and I was worried that I would continue to get phone calls and letters from debtors and collection agencies. NDR took care of all of that so that they don’t harass me any longer. So far they have settled half of my debt and I can see a light at the end of a very (previously) dark tunnel. When I’ve spoken with their customer reps they have always been upbeat and very polite and actually shared my happiness with getting another debt settled. NDR has earned my praise.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    The customer service at NDR is top notch. They're extremely helpful, courteous and knowledgeable. They made the whole experience easy and stress free. I'm now one year away from being debt free. I would highly recommend National Debt Relief to anyone considering this option.

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    Customer ServiceProcessTransparency

    Reviewed March 7, 2018

    National Debt Relief has outstanding customer service and they make it so easy for the consumer. From the initial sign up through the program, they fulfill the promises they make and you get updates along the way. Glad I signed up to get financial freedom.

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    Reviewed March 7, 2018

    We have been signed up with National Debt Relief for approx. 8 months. We have settled 2 accounts so far, and it all went smooth. The reason I gave a 4 star rating instead of 5 is because we have been signed up for a short time. If at the end of our program if everything goes as it has for the last 8 months, I will definitely give a 5 star rating. So far very good on National Debt Relief's work.

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    Pasquale was amazing. Very helpful. Helped me understand the program really well. I would definitely recommend National Debt Relief to anyone that is looking to get help with debt. Customer service was great the representative will call you back when they tell you.

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    Reviewed March 7, 2018

    I was over my head in debt. Couldn't keep up with the payments. So far so good; on one debt I owed 9k. I settled for 3k. I still has 2 creditors to go and even though I am going thru a hardship they work with you to help you reach your goal. Don't be afraid. This is my second time. I did a similar program in 2009. After they are all paid your credit will go back up. Just make sure to send your confirmation to the credit bureau so they can remove it off.

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    StaffProcess

    Reviewed March 7, 2018

    Very well informed and they were very helpful. All parties in question have been very positive and very understanding. They have been helpful with our issue and given us confidence in the process and program. We look forward to a positive partnership.

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    Our agent explained the ins and outs of the debt program, and couldn't have been more informative and helpful. They were supportive and did not pressure us to join. My wife and I called a few months before we enrolled to find out information about the National Debt Relief Program and decided at the time that it was not for us. 8 months later, we called back and our agent walked us through every detail. Their professionalism and expertise could not have been better!

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    Customer ServiceStaffProcess

    Reviewed March 7, 2018

    Very helpful, pleasant, informative and quick action. Everyone I spoke to was respectful of the situation and knew what they were talking about. Also quick response time via phone and email. Thank you for making this process stress-free and easy.

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    Staff

    Reviewed March 7, 2018

    I dealt with very professional people who did everything necessary to relieve me of debt. Sam ** was particularly helpful, but I think the company is very professional and useful. I highly recommend National Debt Relief to anyone who is over their head with debt.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I think I will understand more as I go along, but both people I spoke to were welcoming and tried to make me feel comfortable, and were professional. They answered my questions and brought me along. I'm sure I will have more questions, but was assured that I could call for help.

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    Great customer service. I'm a very satisfied client. Thank you guys! Both representatives from National Debt Relief were very helpful. Answering all my questions regarding my debt. Explained everything with details making sure I was understanding everything. No pressure against me. Thank you guys once again for helping me out, can't wait to get out if this mess with the help of you guys. Thanks!

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    Customer ServiceStaffTransparency

    Reviewed March 7, 2018

    Very professional and very helpful. The customer service persons have clear knowledge of your case. Working with this organization is really helpful. It gives you a peace of mind. You have to stick with your regular payments. It's easier than not being able to make your regular payments to your creditors.

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    ProcessTransparency

    Reviewed March 7, 2018

    My overall experience with the Max ** in the whole decision making process was very positive. I did not intend to use National Debt Relief to fix my financial situation but I felt very confident after having Max explain the details very patiently. The decision to move forward could not have been possible if I was in any way uncomfortable about the process. I believe I made the right decision and can now see a little light at the end of the tunnel.

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    Transparency

    Reviewed March 7, 2018

    So far they have been really helpful and explained everything so I could understand what was going to happen. I was really struggling on my own and I think this is going to be my best option. I don't know what I would do without going through National Debt Relief.

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    StaffProcessTransparency

    Reviewed March 7, 2018

    The entire program was explained thoroughly, the representatives I spoke with Nathan ** as well as the Welcome were both knowledgeable and thorough. They were very helpful in answering all my questions. I really liked the fact that every step was explained and then gone over a second time to ensure I understood the commitment I was making to NDR.

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    Customer ServiceStaff

    Reviewed March 7, 2018

    I have wondered how this program works so I finally called. Marc ** was excellent. My welcome team member was also excellent. If I would have known I would have called them ages ago. I would recommend this program to anyone fighting to win their financial freedom.

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    StaffProcess

    Reviewed March 7, 2018

    The representative that assisted me was amazing. She helped me start the application process and got me approved for the program. I feel like a huge weight has been lifted off my chest now that I know they are there helping me toward financial freedom.

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    StaffProcess

    Reviewed March 7, 2018

    The representative was very helpful and coherent. I feel very secure in my decision to join this program and appreciate the time that has been taken to carefully go over all the information there is to review before starting the program. Thank you!

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    Customer ServiceProcess

    Reviewed March 7, 2018

    The two that helped me get started and enroll were great. They answered all of my questions and I have had no trouble getting started! They kept up with me and called me every day to make sure that I was staying on track. They ensured that this program is going to be successful for me and I believe them! Thank you!

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    Customer Service

    Reviewed March 7, 2018

    My only regret with National Debt Relief is that I didn't call sooner. I've had the hardest timing with my debt and wondering how I was going to get out of it. Ronnie and Blake were incredible with walking me through everything National Debt Relief has to offer. If anyone I know told me they were in the same situation as me, I would recommend them to call NDR in an insist. Thank you for taking so much worry and stress off my mind.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

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