National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 3, 2017
I worked with Nate ** and Paul **. They were wonderful, with lots of follow up and made a very uncomfortable time easy and pain free! They gave me tons of information and were patient with me through the whole process. This can be such an embarrassing thing to have to go through, but not once was I made to feel ashamed!
Reviewed Aug. 3, 2017
My husband and I are finally seeing an ending towards our debts and it feels great! The team of National Debt Relief are awesome, very helpful and caring and are really helping us resolve our debt! My husband and I would definitely recommend their services in a heartbeat! Thanks for everything!
Reviewed Aug. 3, 2017
Pretty good customer support. Works within my budget to help me settle my accounts. The fees are a bit high, but they do all the negotiating and set up payment plans for me. It's worth the costs to save the time and frustration of attempting it myself.
Reviewed Aug. 3, 2017
In my last calls I have received the best friendly service. It makes us very happy to be treated with respect and compassion by your supervisor Moe. Wish all your staff had his kind of attitude, friendliness, caring and respect. Hope you take care of all your employees like him.
Reviewed Aug. 3, 2017
Every customer service representative that I have dealt with thus far has been very friendly, they have gone over all information and answered the questions that I had. I would recommend National Debt Relief to anyone that is looking for debt relief.
Reviewed Aug. 3, 2017
We were wanting to buy a house sooner than later and our credit was not good, so we needed to try to get everything straightened out. We were getting overwhelmed and couldn't make headway or figure out how to do anything so we decided to look into relief help and see if it would help. National Debt Relief took care of everything and has been really nice and helpful. They call as soon as they get anywhere with the creditors or if they have any questions. Since working with NDR, I don't have creditors calling me a hundred times a day. They've been able to relieve the stress of trying to figure out how to manage everything. So far, it’s been great and I've told people about them.
Reviewed Aug. 3, 2017
Initially, I was looking for debt consolidation but I found National Debt Relief. I talked it over with the wife, and we decided to go with NDR instead. I called the other month just checking on it. Customer care is excellent and they showed that they cared about my account. Anytime that they had something popped up in the account, they gave me a very quick response. They gave me more advice for building credit in the future as well. We are still working with them right now as we still have one debt which is in the process of being paid off and ends in October. They already came to an agreement, and we're just finishing that out. NDR was very quick with talking to the creditors, so it was very fast-paced. I have already recommended them to a friend.
Reviewed Aug. 3, 2017
I was having some problems with my bills since I got sick. National Debt Relief has always been polite in dealing with me. I was describing things or waiting for explanations about things and they were patient with my ignorance of the system. They have taken a lot of burden off of my shoulders. However, I was told one account was settled but I kept getting letters. I thought it was taken care of but I found out it was not. There's a mix-up and I don't know whats happening with that so I'm concerned. I talked to them yesterday and they're trying to resolve that issue and then work on another account.
Reviewed Aug. 2, 2017
This is the first time that I've spoken to someone in customer service that appeared to really want to assist me. Very refreshing. Wish more of your employees were this way. Although we are not satisfied with our overall service this experience was very good.
Reviewed Aug. 2, 2017
Though I have only just begun the process, the team at National Debt Relief has already made me feel like I definitely made the right decision to pay off my debt. From the moment I first spoke with Salvatore, he was informative and knowledgeable about the process, and was able to answer all of my questions. He was readily available for follow-up calls and made the enrollment process seamless. I feel that all answers provided were open and honest, and I was not left with doubt on whether this was the right decision. I hope the relationship with the National Debt Relief team continues to be a positive one as they work to negotiate my debt.
Reviewed Aug. 2, 2017
Going through debt consolidation can be a very stressful process but the customer representatives have been extremely helpful and most kind. I am very pleased with their quick responses and useful information each time. Thank you for making this experience a less stressful one.
Reviewed Aug. 2, 2017
My wife and I are going thru the process now. We are extremely happy with how it's going. We've already recommended National Debt Relief to our friends. Don't go with others that may SCAM you. You'll be totally satisfied! Don't try the rest, go with the BEST!!
Reviewed Aug. 2, 2017
We have just received word of an offer for our final account which we gladly accepted. During the entire time that we've worked with National Debt Relief, we have never regretted using their services. We placed our trust in their staff from the beginning and was never disappointed. We are on our way to establishing a better credit score. We were provided with letters from our creditors stating that the account was paid in full. We also found out that we can live life without the use of credit cards. Thanks to all who helped us.
Reviewed Aug. 2, 2017
I have had reason to contact NDR on a few occasions to discuss my account. My experience has always been a positive one. The representative has always been very helpful and courteous. My questions have always been answered to my satisfaction.
Reviewed Aug. 2, 2017
This is the most easily used debt credit services that could come up. Recommend to all that need help!! Very helpful and it was fast and easy. The representative was very thorough and made everything ready to understand. No questions were left unanswered!
Reviewed Aug. 2, 2017
I am very satisfied with your customer service representative. One of your service representatives Taisha has been very courteous, polite, and very helpful to me and dealing with not being able to pay my rent due to a working hardship going the extra mile for me. I appreciate everything that she has done to help me out and is a very valuable individual to your company.
Reviewed Aug. 2, 2017
National Debt Relief has been upfront with everything and honest and have taken all the stress off of me since the beginning. There have been a couple of creditors that have asked for more funds but most of them have fallen into the original payment schedule so there is no problem keeping up with the payments I need to make.
Reviewed Aug. 2, 2017
Very professional and made me feel comfortable about this process. Very polite and explained everything so I understand the process. Treated me with respect. I appreciated being treated like a person and not just a number. Thank you.
Reviewed Aug. 2, 2017
All representatives I have talked to have always been extremely friendly and are very knowledgeable. They always ask if I have any more questions or concerns before hanging up. Their help is very much appreciated! Also they always make it personal by asking how I am doing and it's nice that they seem genuinely concerned.
Reviewed Aug. 2, 2017
Mercy was very profession and informative! She explained everything and answered all questions until we were completely satisfied. The welcome call reiterated everything and answered all questions we had! I liked the visuals and going over the agreement together section by section.
Reviewed Aug. 2, 2017
I was very nervous making the phone call to National Debt. So glad I did. They are wonderful. Explained everything thoroughly. Started program in May and already have one debt paid. Thank you National Debt. Your customer ae service is A plus.
Reviewed Aug. 2, 2017
They have been super helpful and thorough. They have provided peace of mind and professionalism. The interest rates I was being charged were in the 30+% range which were just impossible to pay and bottom line the rates were not reasonable. NDR is helping to make it reasonable.
Reviewed Aug. 2, 2017
I was very nervous in making this decision to do this. Shawn ** was so helpful in making everything clear to me and explaining all aspects of what I was going to do. I feel very informed with all information given to me. I feel they are knowledgeable in everything they offer.
Reviewed Aug. 2, 2017
Excellent customer service. Jonathan ** was kind, considerate and caring. Just an overall pleasant experience!! I should be debt free in two years compared to 16 years. The low monthly payment allows for extra cash in the checking account. After my husband suffering through cancer, this is an answer to a prayer. Bills accrued at an alarming rate. National Debt Relief deserves a big thank you.
Reviewed Aug. 2, 2017
They were able to settle my debt in 18 months and very satisfied with the results. I would highly recommend them to anyone with debt problems. All of their agents are very helpful and efficient. I was having a rough time making ends meet and they helped me tremendously.
Reviewed Aug. 2, 2017
I am glad I called and I appreciate the professionalism in which my important matters were taken care of. This company is up to date with all technology access which made my experience faster and positive. I have started my relief indeed! Also looking for an extra job to solve this sooner than scheduled. I wish one signature would be enough since I'm so busy and at times unable to seat and review/sign so much paper work but I'm sure sleeping better knowing all will be on the positive numbers! Good luck everyone!
Reviewed Aug. 2, 2017
When I first signed on I was a little skeptical that this was the program for me. 4 months in and one of my accounts has already been settled for half of what I owe. Huge Relief! Feeling like I can breathe again. Thanks!
Updated on 09/24/2018: NDR said everything should be handled within two years. And that's what happened and I'm happy. I'm finished with the program in 15 months. I did what I needed to do on my part, and they did theirs. It just all worked itself out and everything was really smooth. Their reps are nice and helpful and I've never had any issues. I feel more relieved now. It was worth it and I would do it all over again.
Reviewed Aug. 2, 2017
Always a positive experience, and no judgement from customer service representatives. I feel like National Debt Relief really cares and wants to help people to become debt free. I cannot thank them enough. One credit down in just 6 months!!
Reviewed Aug. 2, 2017
I love the way they are with you. They care about you. They really try to help you out. They are nice and respectful. THANKS for all the help. I will do it again. Honest Company. They were there when I needed them. If you guys make the choice to take their service you guys will be happy like I am.
Reviewed Aug. 2, 2017
I've had some problems over the last few years, but it always gets taken care of and I have only experienced a couple representatives that I wouldn't want to talk to again. Most importantly, when I was sued by Capital One, I was given everything I needed, advice for court, and all the support I asked for.
Reviewed Aug. 2, 2017
The experience I had with National Debt Relief was excellent. It was very easy to use and I am very confident that they are here to help with my debt problems. Recommend them to anyone that has debt problems. The program is easy to use and the two employees that I had to speak to were polite and very willing to help me with my issues.
Reviewed Aug. 2, 2017
I spoke with Hose who was very capable, friendly and helpful. I am proud of the progress made on settling my debts. Everyone I have spoken with has been extremely professional and helpful. I look forward to being debt free in the near future.
Reviewed Aug. 2, 2017
They were very informative and non-judgmental. The representatives answered all questions completely and thoroughly went over each section and scenario. By the end of the call, you know exactly what will happen and what you need to do if creditors contact you. I started seeing a light at the end of the tunnel after signing up.
Reviewed Aug. 2, 2017
William answered all of my questions thoroughly and made me feel reassured I made that right choice in choosing National Debt Relief. I was very concerned about missing an opportunity to settle with a creditor but he let me know that NDF will work to renegotiate terms to take care of the debt.
Reviewed Aug. 2, 2017
I have been enrolled for 10 months now and had 4 of my debts resolved and one of them was a big one! Excellent customer service and easy online access to view the account status. I now have 2 new accounts that are pending with only 10 more to go! I have been happy with my account.
Reviewed Aug. 2, 2017
Have not heard much but I know it takes time. I do get a lot of phone calls and a lot of debtors say we dont honor that program. Not sure what to do with that. Other than that, things are going very well.
Reviewed Aug. 2, 2017
The team I have worked with at NDR has been wonderful and kind! Extremely knowledgeable and flexible. They are ready to stand behind their company and behind their clients to make it the best experience possible. Every step of the way, the team has been honest, upfront, and tried to give the best and most accurate info, so I feel confident in the process.
Reviewed Aug. 2, 2017
The experience I've had so far has been good. Jeanine ** who helped in the beginning was extremely helpful, and answered all my questions. The only thing is that I wish I knew when someone has already talked to the creditors.
Reviewed Aug. 2, 2017
Number 4 is ready to be paid. Great job. Really nice amount of settlement reached. Thanks! I really like how you call me first to explain the deal and ask if I want to accept. It makes me feel involved in the operation.
Reviewed Aug. 2, 2017
National Debt Relief gave me peace of mind during a very difficult time. It was a little stressful when we missed 2 creditors when I thought I was all set but they got it done in the end. I did have a very bad experience on the phone getting hung up on and in one case dealing with a very rude & unprofessional women with the Underwriting team. Hold times were also bad. You should set an expectation & ask permission when placing a caller on hold. Extremely important to check on them rather than keep them wondering. In the end you guys came through for me and my overall experience was good. I recommend better training for those answering phones & always call someone back if they get disconnected.
Reviewed Aug. 2, 2017
Could not be happier with the job National Debt Relief did for me. Everything was laid out and plain as day. If you had trouble with a payment they worked with you to figure something out. Again, could not be happier!!!
Reviewed Aug. 2, 2017
Always when working with them they are always willing to help you out. Changing scheduled payments is easy and if something arises they are always looking after your best interest. I would recommend this organization to anyone who is trying to become debt free.
Reviewed Aug. 2, 2017
Very professional, and helpful. Covered the contents of the program. Answered my questions and assured me I wouldn't be embarrassed by name appearing in newspaper. Fredie was kind and patient while helping me get through the paper work. Thank you for your help.
Reviewed Aug. 2, 2017
I am happy with the customer service so far but have not had any of my debts settled at this time so I cannot review on that. The customer service is great and they email me back quite quickly. I am hoping to do a better review as the time goes on.
Reviewed Aug. 2, 2017
National Debt Relief has change my life. Today I call because I need it to send an update on my account and they did it so easy. Thank you for all you do. It's has been a relief now that I am enrolled in this program. I really recommend them. Thanks.
Reviewed Aug. 2, 2017
When I first enrolled with National Debt Relief I had an instant peace of mind. All of the collection calls stopped and my bills are getting paid. I will highly recommend this company to anyone who is struggling with a bills like I was. Another good thing is every time an offer is made I be notified by email to call them if interested in the settlement offer before any decisions are made.
Reviewed Aug. 2, 2017
Extremely helpful with National Debt Relief, they really go the extra mile to help you settle any and all issues with accounts. They take the time to help you and are very understanding with your situation. Will definitely recommend to anyone.
Reviewed Aug. 2, 2017
The rep over the phone was kind and provided great feedback for me. All question were answered professionally. The rep understood my concerns and reassured me I was in good hands with NDR. Also was able to give me an update on my account balance.
Reviewed Aug. 2, 2017
I've been enrolled with National Debt Relief for almost a year now and they have been wonderful to work with. They have settled 2 outstanding balances so far at a very reduced amount and hopefully we, together, will get the rest of my outstanding debt taken care of within another year, and I'll be back on track to doing well financially! Thank you very much for all of your help!
Reviewed Aug. 2, 2017
Been using them for about 8 months now and so far I am pleasantly surprised at how well things have been going so far. I have 2 settlements finalized and a couple more are being worked on, and I'm seeing the total debt of those cut in half. I highly recommend if you need to stop treading water and get above your debt.
Reviewed Aug. 2, 2017
The people I am working with are very pleasant and knowledgeable. I feel very confident and comfortable in my decision to take this step toward a better future. I would recommend this step to anyone facing a similar debt burden. I look forward to completing the program as expeditiously as possible.
Reviewed Aug. 2, 2017
I am extremely pleased with the service I have receiving from National Debt Relief. They have been consistent in taking care of resolving my debt challenges. Whenever I have called with a question they have been very helpful. I would recommend them to others who need debt relief.
Reviewed Aug. 2, 2017
I feel it is an excellent service, my only concern is why letters are not sent out to those creditors letting them that we are one of your clients and all negotiations will come through this services. Basically that is my only concern, most creditors states no one has send us anything stating you are in a program.
Reviewed Aug. 2, 2017
I think your rates are too high. Service is okay but not the best. I hate having to repeat myself and ask/answer questions more than once. Do I think the service is worth the money… not really sure at this point - almost wishing I had just filed bankruptcy. With every settlement, I’m asked if I can pay more – NO! Overextending myself and my situation is what got me in the predicament I’m in now – not doing that again. Negotiations have stopped due to low funds in reserves but major fees still get paid. I’m a little bitter but I was asked my opinion.
Reviewed Aug. 2, 2017
From the beginning with a very pleasant I've already settled three accounts already I've been since February. You guys are taking care of business and appreciate it takes pressure off me. Thank you. I have nothing else to say.
Reviewed Aug. 2, 2017
Question about Chase - The lady I was speaking with clarified the situation I was in and fix the issue right then and there. I was very happy with the results and I give her 2 thumbs up. Great service. I recommended anybody to use National Debt Relief program. They will make sure things go smooth.
Reviewed Aug. 2, 2017
I called and spoke to J.F., my representative, to find out about program; I was unsure at first, but he eased my concerns, was very intuitive, informative, and non-judgmental. I had fears about debt-collectors, but I now have options to deal with it provided by NDR. I now look forward to clearing this weight off my shoulders and move on with my life and stop obsessing over large debt. I can't wait to see the process begin now. Thank you.
Reviewed Aug. 2, 2017
My experience with National Debt Relief gave me the impression that your specialist was very professional and understanding. Contacting National Debt Relief was a difficult decision for me to make. After talking with your specialist, felt like I made the right decision.
Reviewed Aug. 2, 2017
All staff members have been helpful and very polite every call. My overall experience with National Debt Relief has been exciting and excellent. So far I am 75% finished with settling all my debt and can track my progress every day through the online portal. National Debt Relief Draft has also been able to settle my debts at my much lower amount.
Reviewed Aug. 2, 2017
The customer services is great. The staff is friendly and knowledgeable. They handle the customers needs in a timely manner. They care about the helping the customer reach their goal and provide the customer with the right tools along the way.
Reviewed Aug. 2, 2017
Great experience! Never thought I would get out of debt but National Debt Relief made it possible. I would recommend to anyone that wants to reduce their debt and save their credit in a short period of time. No hassle and great customer service. I can't thank this program enough for helping me get my life back on track.
Reviewed Aug. 2, 2017
I'm 100% satisfied, NDR settled ALL of debt in 2 years when I was initially enrolled in a 3 year program. Within the first three months of my enrollment, they settled my first account. I recommend them, the only part that takes the longest is when you call customer service. You'll be placed on hold for a Minutes.
Reviewed Aug. 2, 2017
I started this process less than 24 hours ago and it is complete. All my questions were patiently answered no matter what. Every line of the contracts were explained. I was not left to understand legal language on my own. I am very satisfied.
Reviewed Aug. 2, 2017
Very good service. They do what they say. They keep you in contact and also let you know updates. When I call them they are very friendly and courteous. They go above and beyond for you. They hear you out and make you feel at ease and understand how and what you’re going through. I would recommend them to friends or anyone that needs help with debt problems.
Reviewed Aug. 2, 2017
They always keep us well informed. I don't regret our decision to go this route at all. They are always very helpful if I ever have any concerns or questions. Customer service is wonderful. As scary as it was at first, I feel good about NDR now. So glad we called them.
Reviewed Aug. 2, 2017
The representatives are always so polite, helpful and sensitive. I never believed I would need their services and now that I do, I so appreciate their professional and sensitive assistance. I certainly recommend this company when circumstances require their services.
Reviewed Aug. 2, 2017
I just graduated from college and had racked up a lot of credit card debt from my senior year because I had to drop a couple of hours of work to concentrate more on my studies. My debt kept racking up so I figured I had to do something and I looked up National Debt Relief on the web. I had minimal interactions with their team since I send them documents whenever they needed something and I call them whenever they needed my approval for anything. Then, they were able to settle all my debt. They cut the money that I owed my creditors to a good rate so I was able to settle them fast. National Debt Relief helped me get out of a hole that I dug myself in and it's definitely a service that I recommend to people who make financial mistakes, especially those who are fresh out of college.
Reviewed Aug. 2, 2017
I was having troubles and instead of doing bankruptcy, I reached out to National Debt Relief. II was switching between jobs and was out of work for a little bit. I qualified, and while my credit score will take in the beating now, it will bounce back once they settled my debt and get that off my shoulders. So far, I've settled three of the bigger ones that I had. It's only been a couple of months and the biggest one they've settled saved me probably $9,000.
The team at National Debt Relief calls when they got a solution and then I have to approve. They gave me all the details and don't seem to be hiding anything from me. My only complaint is that they tried to get a little bit more money from our payment arrangement. I was like, "No. We set this up" because they wanted their cut up front. They just settled this big debt and they wanted me to pay $360 every other week. I was already paying $700 towards my debt a month and it's not like I'm not paying my debt off. They're just getting deals where I'm paying half of my debt off and essentially giving them a commission for doing it. I told them, "No. You got to work it out some other way" so they did and they're taking their cut at the end.
Still, paying off your debt instead of filing for bankruptcy and not paying at all is better for everybody. At least all the people at credit are getting their money, while in bankruptcy they get nothing or very little. It sounded almost too good to be true but National Debt Relief is coming through with what they promised, and it's so far so good. I'm happy with them and definitely would recommend them.
Reviewed Aug. 2, 2017
I’m really pleased with National Debt Relief and everything has been on the ball. Whenever something came up or they needed me to approve, there wasn’t any waiting or me having to call them. Working with them has considerably helped me with my debts and it's allowed me to get to a point where I could start my trucking company.
Reviewed Aug. 1, 2017
From my first phone call I knew I was on the right path. The person I talked to was very friendly and talked me through the whole process with no trouble. I will definitely recommend yall to everyone I know that is in debt trouble.
Reviewed Aug. 1, 2017
National Debt Relief has made life so much easier. Spent lot of money in high-interest cards. Would have never gotten out of this without the help of National debt relief! Thank you for all you have done for me!
Reviewed Aug. 1, 2017
So far my experience speaking with the reps has been reassuring and satisfying. They are very friendly and courteous. I also like the wait times have been very brief no more than 5 minutes or less. I am very much looking forward to being in a much better place financially in 48 months.
Reviewed Aug. 1, 2017
Quick and easy. They got 2 of my credit card payments lower more than half. Now I am waiting for the bigger debts that I have to be resolved. Once that is done, I will truly be happy. I have all the confidence in the world that the National Debt Relief will pull it off.
Reviewed Aug. 1, 2017
Staff are kind & very knowledgeable in answering my question. No waiting too long on the phone and transparent when it comes to my payment. I highly recommend to those who wants to enroll for a debt settlement program. Thank you staffs of National Debt Relief program. Good job.
Reviewed Aug. 1, 2017
When I call in, whatever the issue, the customer service is outstanding! All my questions are answered thoroughly. Representatives also take the time to make sure there are no issues that I as a customer need to be concerned with. NDR IS AWESOME! I would recommend highly!
Reviewed Aug. 1, 2017
Service was polite and was very informative. Jonathon was extremely helpful. He explain each step in detail. He was patient and respectfully. I felt relieved. Richard was also informative, helpful and friendly. Looking forward to working with and through your program.
Reviewed Aug. 1, 2017
The quality of the customer service representatives when they call is great. They are always friendly and willing to help and answer questions when I call. I like how when there is a settlement offer they call my house and inform me of the offer as sometimes I get home late from work and you are closed. Thank you.
Reviewed Aug. 1, 2017
I was pleasantly pleased to hear that one of my CC was reduced from 6 - 2 thousand through National Debt Relief. I have been in dire straights worrying about my CC debt. Now I am relieved to see they have resolved one of them to my satisfaction. Thank you.
Reviewed Aug. 1, 2017
I have had nothing but caring and supportive assistance from everyone I have had the pleasure of speaking with. They are friendly, helpful and really care about you and your needs. They are quick with your requests and explain things thoroughly and never rush you when asking questions. Best experience I've ever had while dealing with my financial issues. Thank you NDR, I made a great choice when I chose you.
Reviewed Aug. 1, 2017
My only concern is that I sometimes feel like there is a lack of communication between me and this service. Makes me feel insecure.
Reviewed Aug. 1, 2017
Two out of 6 accounts have been settled. Everyone has been knowledgeable and quick to answer questions. Looking forward to settling remaining accounts. Information on this program was informative and helpful to understand procedures. Information was received quickly and was helpful. Phone calls have been answered and security of calls always checked.
Reviewed Aug. 1, 2017
National Debt Relief personnel has been truly thorough, courteous and professional every time they spoke to me about my debt matters. One of my debts has already settled to my satisfaction after only one months of signing with the company. Thank You for everything you are doing for me.
Reviewed Aug. 1, 2017
Mr. ** was extremely pleasant and courteous. He went over the contract from top to bottom stopping periodically to ask if I had any questions. He made sure I understood the contract and informed me of the other options available to me. He got back to me in a timely fashion and I am confident I made the right decision to turn to NDR in order to get my credit back on track.
Reviewed Aug. 1, 2017
Nadirah ** is an amazing asset to your business! She was very helpful. She took the time to let me process, research and question over several days. It was a very scary situation to trust someone with so much personal information with so many people trying to get over on others. Nadirah really was impressive for me and I am so grateful to her for helping me start the process.
Reviewed Aug. 1, 2017
Always friendly staff willing to answer my questions whenever I call!! I never have to wait long to have someone answer the phone and the staff is always very knowledgeable. I can't wait to be finished and finally debt free! Thank you National Debt Relief!
Reviewed Aug. 1, 2017
I have a great experience at this firm. Jonathan is awesome! I feel so relieved! I can recommend this to my friend easily. Customer service is really their number one priority. It was an easy process and I am thankful I found National debt relief! Thank you!
Reviewed Aug. 1, 2017
The response to my inquiry about debt relief was instantaneous. I received a phone call from Dairy within a minute of sending my request. Dairy was well informed and was able to answer all my questions and register me for the program. I found the Welcome Call a bit redundant. I do understand that it was necessary to ensure that I was well informed and in agreement with the program. I will certainly give feedback as the program proceeds. I am looking forward to being debt free.
Reviewed Aug. 1, 2017
I just enrolled in a debt relief program and I had a great experience with Eric who worked me through with all the informations, details and explanations that I needed in order to get into the program. I feel comfortable with the company because of the professionalism of the associates and I feel confident that they will help me to get out of debt.
Reviewed Aug. 1, 2017
It was what I expected. We went through the documentation without much trouble. I'd say I was happy with my experience, and would recommend it to others. The organization that referred me here did a good job as well with finding a solution for me and the customer service was good.
Reviewed Aug. 1, 2017
You all have been very helpful when I lost my job and am still looking for a FT permanent job. Fast response and helpful. Even messages left on my home phone have been polite even during the stressful time for me.
Reviewed Aug. 1, 2017
This company is wonderful. I have NO complaints at all. Every time I call, I get a well spoken, educated, polite and professional person to help me. It has been a relief knowing that you guys are doing all the negotiating on my behalf, and that I don't have to deal with creditors. I would highly recommend National Debt Relief to anyone who finds themselves in a situation such as mine. Thanks for all your help! I am excited to be done with the program by the end of 2017!
Reviewed Aug. 1, 2017
They are very helpful and friendly. They answer all my questions and explain everything thoroughly. They have helped me with my debit and I do see my credit score improving. Without them I believe that I would still be in a debt bind and stuck and my credit would still be horrible.
Reviewed Aug. 1, 2017
Thank you to all at National Debt Relief. My prayers have been answered. Everyone has been very helpful and professional. I am gradually seeing the light of a long tunnel. My name is not on the new account... so I will need to be added... and will need a different form to fill out. Thanks again.
Reviewed Aug. 1, 2017
Everyone I talked to is very nice and helpful. The service I receive is fast and great. I think this place is a great service and it helps a lot of people. I think that my situation is common, but we all need help and assistance sometimes to get out of debt.
Reviewed Aug. 1, 2017
Took a huge burden off my back by consolidating and reducing amount owed. Service given was top notch. It was so much easier than I expected. No hassles and worked with me to my satisfaction. Credit rating has also improved greatly! Thank you so much. I can now breathe again!
Reviewed Aug. 1, 2017
I'm very unhappy. I feel that your company should have contact the companies that I owe money to. I have one company that is saying they are going to go after my husband pay checks. Please let me know when you are going to start contacting my debtors?
Reviewed Aug. 1, 2017
Very top notch organization! They go above and beyond to reach satisfaction on all levels. They also communicate with you thru the whole process! I appreciate how caring the staff is based off of the current situation. The process can be very intimidating, but National Debt makes it very understandable.
Reviewed Aug. 1, 2017
I really am anxious to complete my program. It took a few phone calls to figure out and get NDR to know what Global Client had for my account. I am relieved now that I am on course and will finish faster, because they listened to me.
Reviewed Aug. 1, 2017
My parents experience with NDR has been great. I started with a set amount of debt and they helped me lay out a plan and explained why some of my initial approaches to managing debt were not as effective in the long-run. I would strongly recommend working with NDR because in addition to being understanding and helpful, NDR, on average, has managed to settle my debts for half the amount owed. While this is not a always a guarantee, they explain the process throughout the life of each debt. The experience has been very helpful to me.
Reviewed Aug. 1, 2017
Incredible Customer Service! - Every time I had a question they responded patiently. There is never a waiting time in line. I have learned a lot about my finances. They are leading me to debt free. From the first call to the last they explained with detail the process and everything happened just as they predicted. Thanks NDR!
Reviewed Aug. 1, 2017
I am still receiving calls and letters from American Express and Synchrony. They said they didn't know anything about my debt relief. I thought they were going to be notified. Synchrony threatened collection agency. I do appreciate all you've done but it seems like there's more to be done... am I right?
Reviewed Aug. 1, 2017
I found that anyone that I spoke with provided me with accurate information and were patient and willing to answer all of my questions. All but one debt was able to be resolved in the original time frame specified. By extending out the time by 4 months they expect that I will be able to resolve that debt as well. The only element that I could offer a suggestion to improve in, would be to stop the automated calls. I was getting 6-7 auto calls per day, that then connected with an customer service person who had no idea why I was called. It turns out that some of them were to see if I would accept an offer, but, they did not identify this to me and I could not sit on the phone while at work waiting for them to decide why I was being called.
If an actual person working on my case was calling, they could tell me right away if there is an offer. That said, I am happy that I have used National Debt Relief services and would recommend them to anyone that was in the position that I was in of simply not being able to keep up payments and pay off my debt without professional negotiators. Thank you National Debt Relief.
Reviewed Aug. 1, 2017
I am very pleased with the communication, efficiency and results after barely 6 months of the program. I trust National Debt Relief to do what they said that they would do: get me out of debt within 3 years. I have settled 3 accounts for good numbers and have 3 to go.
Reviewed Aug. 1, 2017
National Debt Relief has been a godsend for us! Due to some unemployment and underemployment issues we got into trouble with our credit cards and had to reach out for help. NDR had the highest recommendation online and it was certainly well deserved! They put us on a manageable repayment plan and have already negotiated with two of our creditors for less than half of what we owed. They are always very helpful and responsive on the phone when we call and the website is easy to use and keeps us updated constantly. We cannot thank them enough for helping us!
Reviewed Aug. 1, 2017
Question was answered swiftly and to my satisfaction. Service rep. was very pleasant and friendly. Went over my information to make sure it was up to date. At work so my time was important and off the phone quickly.
Updated 08/09/2018: I had debts in credit cards and NDR negotiated a settlement to my debt. Their program reduced my monthly payments down tremendously and I'm 40% through it. I make my payments to a global bank then they take it out. Their reps were very helpful in every way. It seemed like they had my concern at their foremost. I’ve had a couple of questions and they answered them quickly. Also, their cost in relation to the quality of service was great. NDR has taken a burden off my wife and myself. I’m 69 years old, and it’s just a relief. I’d recommend them highly.
Reviewed Aug. 1, 2017
The staff was very helpful and the program was great. I am now debt free and it feels wonderful. My monthly payments were reduced to a manageable amount. I would recommend National Debt Relief to my friends and family. Overall, it was a very helpful experience.
Reviewed Aug. 1, 2017
We really wanted to get our finances in order but had no clue how. Going through the process was painless and extremely helpful. They made sure we understood what happens to our credit doing this program. Within a month in, one major creditor settled quickly. Highly recommended!
Reviewed Aug. 1, 2017
The team worked effectively on our behalf to settle the debt with Elan. We were quite pleased with the outcome of this effort. Since we have found ourselves in financial straits due to circumstances beyond our control, this has been and is a great help to us in regaining our financial footing.
Reviewed Aug. 1, 2017
Thank you.
Reviewed Aug. 1, 2017
Once I got to the last payment at the end of my settlement. All of a sudden I was short $1400. I knew what they explained I was going to be paying was too good to be true. I could have settled my debt for less. I know this because I settled my wife’s debt over the phone with her old creditors, for less than half of what she owed. I am canceling the program.
Reviewed Aug. 1, 2017
National Debt Relief customer service reps are knowledgeable and courteous. I called about creditor comments, skipping 2 funding payments and tax implications of debt relief. Because of their experience and training, they can anticipate problems for consumers before they happen. National Debt Relief provides an honorable alternative to personal bankruptcy.
Reviewed Aug. 1, 2017
My experience was a good one in that many questions that I had about the service were answered and clarified. The representative went over the process and explained how the process would work, and how I would be able to get relief from my current indebtedness without filing for bankruptcy.
Reviewed Aug. 1, 2017
I'm trying to get rid of debt and so I looked into relief help. Anytime I need anything, the team at NDR has been there to talk to me. They answer the phone on the first ring. Overall, everything has been going really well. NDR is a wonderful thing to help people get away from credit card debt. It gives individuals hope that there's light at the end of the tunnel.
Reviewed Aug. 1, 2017
I am so grateful to National Debt Relief. I am so glad I called them. Everyone has been so helpful and understanding. I have been having a hard time financially and National Debt Relief has been there to help me. I so recommend them to anyone having financial hardship.
Reviewed Aug. 1, 2017
I have had a very good experience with this company. They worked very well with me and I feel they did all that could be done to settle my debts in a timely manner. Everything that was done was explained to me and my feedback was always asked for and if I didn't understand something we would go over again until I did.
Reviewed Aug. 1, 2017
I had two specific questions and they were both answered to my satisfaction! I was worried I'd have to speak to another department but all was resolved with the one person I spoke to. This was a relief as I was short on time and didn't have a lot of time. Thank you!
Reviewed Aug. 1, 2017
The rep was very nice and caring about my problem and wanted to help me with what he could, was knowledgeable and friendly. Explained how this company works to help me with my debt and how it would work, I'm so looking forward to get out of debt within the next years.
Reviewed Aug. 1, 2017
I have been working with NDR for a few months now. From the very beginning of my journey, every phone call and e-mail communication was kind, courteous and easy to understand. Everything has been going as I was promised. With any questions or concerns I have had, they were immediately answered promptly. They are amazing, they surely walk you through everything, they help you help yourself.
Reviewed Aug. 1, 2017
I was put at ease by Sarah **. She definitely made an uncomfortable situation very easy. She showed compassion and walked me through the steps of how to get started. I cannot say enough about Sarah. She made me feel like an old friend helping me through an uncomfortable situation.
Reviewed Aug. 1, 2017
It's nice to know that there are people going to bat for me every day and dealing with the creditors who try any means to bleed you dry. It's nice to have people genuinely looking out for your best interests. That's what National Debt Relief is to me. Makes me feel secure.
Reviewed Aug. 1, 2017
Today was a very good day for me, one of my debts was settled. I received email notification about the settlement and immediately called the agency. I spoke to one of the reps. and all of the details were fully explained. I am so pleased, this really brightened up my day.
Reviewed Aug. 1, 2017
My dealing with National Debt Relief has been good even though my daughter has done most of the work. I had a massive stroke so that is why my daughter has done most of the work. This is a great program for disabled people that need debt relief. Thank you.
Reviewed Aug. 1, 2017
Thank you guys for all the help and always keeping it honest about the process. It has not been easy but I do feel like this will be resolved in less time than if I was to this by myself. Me and my wife thank you.
Reviewed Aug. 1, 2017
The people at NDR are responsive and knowledgeable. When I first began I was a little worried but so far all my questions have been answered and can't wait till this is over. Thanks for your assistance. I only wish that all my debts were eligible for this assistance.
Reviewed Aug. 1, 2017
The people my husband and I have talked to have been very friendly and helpful. They have been very willing to answer all of our questions and help us to succeed. They were very prompt in calling us back to check in on our decision-making process.
Reviewed Aug. 1, 2017
I was in the program for about a month and NDR got a debt resolved right away! My husband and I are really excited about what's new to come. We are totally committed to the program and look forward to NDR helping our credit score improve.
Reviewed Aug. 1, 2017
I never expected to get such quick responses from the creditors but I'm grateful that I'm getting the results I was seeking. Only after two months I have received an offer from one of my creditors that is favorable to me. Thanks to the hard work of everyone, I'm on my way to financial freedom.
Reviewed Aug. 1, 2017
I had a lot of debt I wanted to get rid of and my initial call with National Debt Relief was very informative. I spoke to Patrick and he explained everything to me in detail. He was great customer service. It was very crystal clear about what is required on my part so there were very few subsequent calls, and they were also able to explain the things I didn’t understand. Then when I had something come up and I tell them what was going on with a creditor they are working with, they automatically take over and tell me not to worry about it.
Reviewed July 31, 2017
I'm thrilled, I'm so happy to see that National Relief is doing exactly what they said they would do. Making me debt free fast. THANKS NATIONAL RELIEF!!! If anyone is in debt and doesn't know what to do, National Relief is the answer. It sounded to good to be true, but I'm here to say it isn't.
Reviewed July 31, 2017
My experience was great. They really explained everything in detail. Their ratings say it all. They are great. They give you the trust you need to know that everything is in good hands. I can say that I feel much better now knowing that they will help me out.
Reviewed July 31, 2017
Pleasant experience. Received a lot of information by very professional and patient personnel. Everything was explained in detail, especially how the system works, the early hit on your credit and the progressive improvement.
Reviewed July 31, 2017
Response time was great. Staff was friendly, and understanding. Unfortunately, I didn't contact National Debt Relief soon enough so my request would be processed. Glad I am working with this company to help rebuild my credit and resolve the debt that I have. So far the experience has been exceptional.
Reviewed July 31, 2017
Yes, I would recommend this company and the services to my friends and family. I received great customer service from a knowledgeable staff who was very courteous. I appreciate all the company is doing to help me get rid of my debts. Thank you all.
Reviewed July 31, 2017
I have thus far received professional, courteous, and friendly service. The specialists that I have interacted with so far have been very helpful, answered all my questions, and repeatedly allayed my fears and concerns. With the experience I have had till now, I will certainly be recommending National Debt Relief to my friends and colleagues.
Reviewed July 31, 2017
Signing up with NDR to take care of my debts was the best thing my husband and I could of ever done. They are easy to work with and very efficient in their job. I would highly recommend them to anyone that needs help with debt resolution. The staff is always very professional but also very nice, they seem very genuinely happy to help you with any problem or questions you may have. It is a pleasure to work with them while getting your debts resolved.
Reviewed July 31, 2017
I was new to the program and needed clarification on when my payments were due. The customer service agent was kind, and helpful. The customer service agent even sent me a scheduled draft list. The agent went over everything with me, and made sure I had access to my portal and all important phone numbers.
Reviewed July 31, 2017
The debt relief people were able to get one of my credit card company to settle with an agreement on the amount for me to pay off in 10 monthly payments! Very happy and hopefully my other credit card companies will do the same so that my credit can start to repair!
Reviewed July 31, 2017
I really am so grateful and happy for the fast and quick excellent service from NDR. The staff are courteous and very knowledgeable explaining to the clients about the program and made sure the party understood. I have no doubt in my mind to recommend NDR to anybody who needs help.
Reviewed July 31, 2017
I was pretty happy with the service except for the welcome call - it was long and I could barely understand the gentleman talking but I wanted to finish the long process already and call it a day. Definitely needs improvement.
Reviewed July 31, 2017
I have not heard anything regarding any progress and is reflected in my web portal. I am confident and hopeful that I will be seeing some positive changes towards my debt relief in this program very soon because the phone calls from my creditors are really adding up and the pressure is on for me to respond to them. Thank you.
Reviewed July 31, 2017
Everyone I have dealt with have been professional, kind, and courteous. In a very trying time it is nice to have people in your corner that understand decisions like this do not come easy. I am very grateful I made the call. My health is much better with less stress.
Reviewed July 31, 2017
National Debt Relief is always available when you need them. From any thing regarding a simple question to more advanced questions regarding the state laws. You can reach them by e-mail, message, or call. National Debt Relief has given me peace of mind.
Reviewed July 31, 2017
Quick, courteous, helpful and no misrepresentations. Words and tone of voice lets you know they actually are wanting to help with your problems. Spoke on a Thursday and was signed up by Saturday. Would definitely recommend to friends or others.
Reviewed July 31, 2017
I was drowning!! I was struggling to pay my minimum payments on credit cards and I was not able to even buy groceries with my good income. It was all going to minimum monthly payments. Now with this organization and they're amazing!! Support. I am able to have a good budget for my basic needs and pay a smaller amount monthly and on top of it they handle everything for you. The small fee they charge is worth every penny after you see how little they are able to settle large amounts for against these aggressive creditors!! Got 2 down in 6 months a few more to go! I am full of hope now! God Bless!
Reviewed July 31, 2017
Working with the customer service has always been a great experience. They answer all my questions and keep me updated to what is going on with my accounts, like when they will be settled and anything else that might be going on.
Reviewed July 31, 2017
I decided to cancel my account because the program doesn't relieve debt at a quicker time, rather it'll clear debt in 2.5 to 3 years. When I canceled, I spoke to a gentlemen about my cancellation and he was a little adamant at my decision and became upset at me when I asked why I'm not getting most of the deposits I already put in toward my account. He said that NDR charged 25% of settled accounts and more fees which gave me no confidence in continuing the program.
It's so disappointing that I've already put in $1134.00 into NDR and I'm only getting back $313.50 back. So disappointing and I'm never going to recommend NDR to anyone because of all the hidden fees your company charged. Please refund me the full amount that I put into my account of $1134.00. There's no reason why your company should robbed me for that amount for which your company only paid $1.00 on one account and $25.00 on another. Just not fair!! National Debt Relief is a disappointment. What happens to "If not satisfied, questions never asked and you get a full refund of charges placed?" NEVER RECOMMEND!!!
Reviewed July 31, 2017
Absolutely amazing. Have taken care of me the whole way through. Helped me when I needed to change dates for payments to be taken out and always kept me up to date with negotiations with my account. Would recommend to anyone. I may even pay off my debt sooner than I thought!
Reviewed July 31, 2017
So far I am very happy with the Debt Relief Program... Looking forward to getting all of my debts resolved!! They make the approval process easy when offers are made and the website is easy to access and look at my progress!! Keep up the good work.
Reviewed July 31, 2017
I'm really happy with how this company has treated me. I like that they call the companies up and get them to lower the price to make it more affordable for you to work with. I'm happy with how it will build my credit so I can have a good credit score. I will recommend them.
Reviewed July 31, 2017
I am one satisfied person! What sounded like something too good to be true, turned out to be a miracle from above! National Debt Relief is helping me erase the biggest financial mistake of my life! In my desperation to become an independent business owner, I bit off more than I could chew. I will now be able to stand on my failures and live again; more cautiously and more wisely! Thank you National Debt Relief for advertising in my area, for being and doing exactly what you said you would, and giving me freedom from the stress of debt stupidity! I am humbly grateful for your dedicated services.
Reviewed July 31, 2017
I was at a loss of what to do to get my debt paid off. I was ashamed of my situation. I was intimidated by my creditors. I started with National Debt Relief and they have taken over doing the work of negotiating my debts. Everyone I have been in contact have shown me the utmost respect. I am about 1/2 through paying off my debt.
Reviewed July 31, 2017
You guys are just simply awesome! You helped me rebuild my life and get my credit back up. As a previous college student it was very hard to keep up with bills. I refer you to all my friends and family!! Amazing program.
Reviewed July 31, 2017
Everyone I encountered was very helpful to me. I was very satisfied with the overall experience from start to finish. I couldn't ask for a better scenario when it came to the initial call and completed application process. I look forward to the years to come.
Reviewed July 31, 2017
My experience with National Debt Relief from start to finish was professional and I always got the help with any questions pertaining to my account that I needed. I always received accurate info and emails regarding my account. It is not an easy thing to make the decision to consolidate one's debt but after reviewing the company online and then speaking with them I realized I could do it and did it!
Reviewed July 31, 2017
Contacted National Debt Relief to fix issues with my payments. Employee explained exactly what I needed to do and emailed all the information as soon as phone call was over. She also gave me more information I needed before call was ended. Very satisfied.
Reviewed July 31, 2017
To be perfectly honest I hesitated for months before contacting National Debt Relief, I guess I was just scared and hoping I would wake up one morning and all my problems would be gone. Well that just didn't happen so I decided to call National Debt Relief and talk to someone who could help me and they did, I wish now I would have called much sooner. Several of my accounts went legal, if you don't know what that means I'll explain.
There was a knock on my door one day and it was a sheriff deputy serving me papers to let me know I was being sued by one of my creditors. I was scared to death. When I called National Debt Relief they told me to send the papers to them so I scanned and sent right away. The nice lady I talked to calmed me down and said, "Don't worry you chose to have legal services and everything will be fine." Well after the first summons I received 3 more. Well all 4 accounts have been settled and I'm getting 1 paid off in August and 3 paid off in October. All 4 accounts settled for around half of what was the original amount. Thanks to National Debt Relief I'm on my way to being debt free. My advice to anyone is to pick up the phone and call. It was one decision in my life that I'm glad I made that call. Thanks again to all the team members at National Debt Relief.
Reviewed July 31, 2017
Representatives have been so helpful with everything from getting in touch with collectors, payments, setup etc. I am extremely happy to say that I have had the best experience every time. I would recommend them to anyone looking to pay debt down!
Reviewed July 31, 2017
You were a very professional person and it was my pleasure to speak to you, and you were also very helpful. I appreciate it very much. Thank you and have a very good day. I knew I could depend on you. If I find anyone that ever needs help it would be my pleasure to recommend you to them.
Reviewed July 31, 2017
Enrolling in their debt consolidation program was fast and easy. Customer service was knowledgeable and helped me understand any issues that came up. After being overwhelmed with the amount of debt we had, it was a simple process and now a giant weight has been lifted. Very excited to start becoming debt free!
Reviewed July 31, 2017
I would recommend this program to family and friends. I wasn't sure when I started but it works, it's legit and I'm glad I did it, I'm on my second bill paid off since I started the program in February 2017! My credit is shot but I need to be done with credit cards anyway after paying everything off 3 times in my life.
Reviewed July 31, 2017
She was very helpful and was able to explain everything to me and was able to help me reset my password. She gave me the good news and said that I was able to get one settlement and it was great! I would definitely recommend this to a friend in the near future.
Reviewed July 31, 2017
I am very happy with the service I have received from National Debt Relief. They have always been up front and truthful with me and have always been helpful. All of my question about my account are answered and they are very helpful when I have a question or a request about my account.
Reviewed July 31, 2017
I appreciate the understanding and patience of those with whom I have spoken with at National Debt Relief. These people are knowledgeable and have silenced my fears concerning taking this step. I look forward to following their guidance to complete this process.
Reviewed July 31, 2017
My experience with National Debt Relief has saved my financial situation with the creditors that I owe. Bills are being paid off at a timely rate. The phone calls to National Relief are outstanding and a comfort to me knowing soon will be debt free.
Reviewed July 31, 2017
It is a great pleasure to be able to work with National Debt Relief. The People there are always a great help. They are prompt, kind and always willing to work with me through my finances and offer me advice on how to make payments and pay my cards off quicker.
Reviewed July 31, 2017
Excellent customer service, they accommodated my needs when I really needed help! I am so happy that I found National Debt Relief and would recommend them to anyone. Thank you for being so kind and understanding and for always working with me and my current situation.
Reviewed July 31, 2017
I was so nervous I was in tears! I had been making payments on time but ran into a month in which I couldn't make exact date for my deposit. I talked to a very caring and understanding representative and she worked with me. I already suffer from anxiety and I couldn't handle any more stress! Thank goodness for NDR!!!
Reviewed July 31, 2017
So far we're satisfied with the service. However, we just recently signed on so it's difficult to determine how effective the company is at achieving the primary goal of negotiating and paying off our debts. We'll just have to see how things go in the next few months.
Reviewed July 31, 2017
Your staff and all those responsible have relieved me of this burden and I am continuing to keep up with and continuing until I have resolved in payment to pay these debts off. I can only say that your staff are awesome and keep me abreast through out the process. Thank You ever so much.
Reviewed July 31, 2017
When I signed the contract with NDR I was not adequately warned about the amount of money to pay as an NDR fee per creditor agreement. Thus I am now conscious of the amount of $700 and some dollars per settlement as an amount too high for my disbursement with each creditor case of debt cancellation. I have had to recently be warned by NDR to increase my monthly contribution to meet costs of debt cancellation. I was not expecting this.
Reviewed July 31, 2017
I am working with NDR to resolve many of my delinquent accounts and they have been awesome so far! Very professional and with the kind of service they provide they have helped me tremendously in taking away the burden off my shoulders.
Reviewed July 31, 2017
I've just signed up but it was really easy and the staff made sure that I understood everything that was presented to me. I also loved the fact that they allow you to choose your pay day so there's no conflict or mishaps.
Reviewed July 31, 2017
I had to call customers service I was nervous, but after talking to Carla ** she put me at ease, very nice and helpful and over all patient. The gentleman who help me set up this program Randy ** he is such a wonderful and very, very patient gentleman, I was a ding dong, but man he helped me and never made me feel at any time of my 10 different calls like I was bothering him, he is a good team member!!!
Reviewed July 31, 2017
I have had a great experience with National Debt Relief. I will be debt free in a year and a half and I could not be happier. Looking forward to rebuilding my credit and buying my first home. They have made it a very easy process for me. And affordable as well.
Reviewed July 31, 2017
Everyone I talked there was friendly and understanding of my needs which has made this a good experience. I would recommend this service to anyone who needs it. Things were done quickly and most paperwork was handled through email with the exception of 1 item that had to be faxed.
Reviewed July 31, 2017
My experience with National Debt Relief has been good. My debts are settled and my credit score is improving every month. I hope to be able to buy a home within the next two years when I am debt free. I would recommend National Debt Relief to anyone who is struggling to pay their debts.
Reviewed July 31, 2017
National Debt Relief has helped me resolved some of my debt. I have just started with the program at the middle of June. Now it is the end of July and two of my debts have now been resolved. Thank you.
Updated review: Oct. 30, 2017
I signed up with National Debt Relief in July; already they've negotiated a deal with one of my credit cards. Now that card will be paid off by January, and I couldn't be happier. National Debt Relief is always a phone call away to answer a question or address a concern. I wish I had done this sooner!
Original Review: July 31, 2017
I recently signed up with NDR. The sign in process was relatively easy. Eli **, my customer service rep, answered all my questions and concerns. So far I have followed the instructions I was given (changing my billing address/closing accounts, etc.). I dread actually not paying my credit cards and having my credit rating suffer. I am putting my trust in NDR, that they will be able to help me to get out of debt.
Reviewed July 31, 2017
I spoke with Brandon today about altering my payment schedule. He was extremely helpful and understanding of my circumstances. He helped me to alter my payment schedule to offset my financial hardship. As a whole, I have had an excellent experience with National Debt.
Reviewed July 31, 2017
I had my first debt consolidated last week and it was an excellent experience and it saved me a ton! I called customer care and they always gave me the information I needed and were helpful with every aspect of this process. I would recommend to a friend in need for sure!
Reviewed July 31, 2017
So far my experience has been. I see that my credit score has went up a little bit. Have noticed that my credit score has moved up a little bit. And when one of my debts are being settle I received a email phone call to let me know.
Reviewed July 31, 2017
I am very satisfied with this company. I am beginning to feel my freedom from all of my debt. It help me take away my stress and fear from all my creditor that constantly harassing me. I can now see hope in the future for me to become debt free. I can't thank enough National Debt Relief for helping me to get back on track and to live my everyday life stress free.
Reviewed July 31, 2017
National Debt Relief took a HUGE weight off my shoulder and I thank them everyday. Yes, the debt was my responsibility and I was facing a lifetime of paying back until I found these guys and it was the best thing that ever happened. I didn't have to worry, I was not pressured and the staff are so caring and helpful. I'm nearing the end of my program and have learned to handle my finances. Thank you from the bottom of my heart. You guys are amazing!!!
Reviewed July 31, 2017
Excellent service! Very friendly! I love program! I have recommended several friends since I have been in the program! I am so happy a program like this exists! I wish I knew about the program long before I did! This program helped me get through a financial hardship that I never expected to have in my lifetime!
Reviewed July 31, 2017
They have made a fair and equitable settlement with 3 of my Creditors so far, and I am Happy with the experience. But we still have several to go and I only Hope we can do as well with the others and do them quickly.
Reviewed July 31, 2017
I've been with National Debt Relief for six to eight months. They have been kind and willing to help. I've already paid off two of my debts and in process of three others. It also stopped all my phone calls from the debt people.
Reviewed July 31, 2017
We were getting high in debt and we needed help. The National Debt Relief team explained how everything was going to go throughout our service. They estimated that it will take four years to settle our debts. Life's been better. We haven't been so strained trying to come up with how to pay it every month. So we're just leaving it up to NDR to take care of it. Overall, I'm happy with how it's going and I hope it continues to go and help us get all our debts paid and all our bills taken care of.
Reviewed July 30, 2017
I'm single mom with five children. I have been using credit card to help me survey through each month and my income does not cover my bills. I asked National Debt Relief to help me to reconsolidate my debts. They said they can help me to get out of my debts. So I can start a new life.
Reviewed July 30, 2017
I'm shocked at the debt settlement that NDR was able to get on my behalf. I highly recommend this company if you are struggling with debt. I didn't expect a settlement this soon or for that low. THANK YOU National Debt Relief!!!
Reviewed July 30, 2017
Most of the people I talk to have been great. But some of them don't know how your program works. Tells me I have to contact my own creditor. If this is so why am I paying y'all. Every time I try to fax it will never go through. Want answers to take fax.
Reviewed July 30, 2017
Man, when I reached out to National Debt Relief I was drowning in debt. I'm still in pretty deep but I can at least touch the bottom now. I was paying about 600$ a month in interest alone due to a terrible credit situation I got myself into during my early 20's. Through my program with NDR, I still pay about 600$ per month but now that money is actually making a dent in the amount I owe. They have been tremendously helpful so far, with about 1/3 of my debts now settled. NDR is always professional and easy to reach by phone and I have not had any long wait times to speak to a representative. I would highly recommend for those of you that, like me, borrowed a mountain of money you are struggling to pay back.
Reviewed July 30, 2017
This has been a smooth and wonderful process thus far. The credit team has worked greatly to help get my debt resolved during this rough time in my life. I appreciate the hard work put in to complete this process with the least amount of stress or confusion.
Reviewed July 30, 2017
I was really happy and surprised to learn I had a settlement so soon. I had just called a week or so before to cancel your services and then this happened. It also happened to an account where I received a threatening letter telling me to make a payment or else! I am very satisfied.
Reviewed July 30, 2017
Everything appears to be going well so far. A first payment to one of my creditors finally came out. The anticipation is probably the stress factor waiting for things to happen. I did call several times and was assured things were going as planned, but still worried. Thanks again.
Reviewed July 30, 2017
The welcome call agent was very patient and efficient with me despite a bad phone connection and my bad hearing. I wish I had gotten her name to give her a proper recommendation. She described the process and what to expect quite well. Thanks also to Joe ** for his initial help.
Reviewed July 30, 2017
My experience so far has been great. I have had peace of mind. Most of the representatives have been caring and kind, have always made me feel positive and they seem to honestly care about my outcome. They understand my situation and I look forward to soon being debt free with this program’s help. Best thing I ever did.
Reviewed July 30, 2017
Unfortunately I was having a hard time keeping up on credit card payments. I contacted National Debt Relief and they helped me work out an affordable solution. They were very polite and professional. Every step and procedure was explained in detail so I had a clear understanding of my options.
Reviewed July 30, 2017
NDR worked with without being judgmental. They are courteous and professional. They have, so far, followed through on what they promised to do. We are one year into a 42 month program and a good portion of our credit card debt has been alleviated.
Reviewed July 30, 2017
I am very happy with the way this is being handled and amazed that NDR was able to negotiate a settlement so quickly. It is very reassuring and a relief from the pressures of not being able to pay off my debt so I can go on with my life.
Reviewed July 30, 2017
National Debt Relief has taken a big burden off my shoulders and kept me advised of the progress of my accounts. I will be so very thankful and relieved in December when my program is completed. I would absolutely recommend NDR to anyone struggling.
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