National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. It negotiates with creditors to reduce how much clients owe. It reports helping over 550,000 people since 2009 and focuses on unsecured debt like credit cards, personal loans and medical bills over $7,500. Services include personalized plans and support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Will need to pay percentage of debt settled
National Debt Relief Reviews
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Reviewed July 24, 2017
I have to say I was very reluctant to join National Debt Relief, however, when I did a google search on National Debt Relief and read all the positive reviews I was relieved when I signed with National Debt Relief and they help you and guide you.
Reviewed July 24, 2017
My experience with National Debt Relief was rewarding. I can't say enough good things about my relationship with National Debt Relief. Anyone finding themselves in financial difficulties should reach out and get help. Now I am debt free and I am so thankful.
Reviewed July 24, 2017
When I called National Debt Relief, I was desperate. My finances had been out of control for decades, and I had been trying to get by, largely by paying minimums on my credit cards. I researched debt-relief companies, and National Debt Relief had the best reviews and most reasonable terms. It took year and a half, but now I can say, "I am debt free!"
Reviewed July 24, 2017
I feel that I was ripped off and paid too much. I paid to attend court sessions that the lawyers stated I didn't need. I could have prepared my own answers. And the percentages that they charge to pay off the creditors were way too expensive. I wish I knew better, otherwise I would have settled on my own. My credit score is so low. Thanks National Debt Relief.
Reviewed July 24, 2017
The time it takes to reach "agreements" with debtors is lacking, there's several accounts still floating out there damaging credit reports even more playing the waiting game. We were really hoping to have a lot more settlements taken care of that has happened so far.
Reviewed July 24, 2017
We have only been with them a couple of months so far their customer service has been great. But I would prefer to review towards the end of the experience. I just don't think I have a good idea of how everything will go yet. A friend of mine had a great experience so we are hoping to also.
Reviewed July 24, 2017
Good service and overall experience with NDR. I am looking forward to being debt free. Not getting phone calls from creditors is a blessing. Carlos did a very good job at explaining the program and how it could help my situation.
Reviewed July 24, 2017
A few years ago, I contacted National Debt Relief. The customer service representative was very helpful, informative, knowledgeable, & professional. Most importantly, he quickly put my mind at ease. I was able to pay off my debt ahead of schedule (28 vs 33 months) which provided great relief. In the end, I would highly recommend National Debt Relief to anyone needing the same type of help. They're an awesome company & really care about their clients???
Reviewed July 24, 2017
National Debt Relief is a very caring and professional company that has helped me immeasurably in reclaiming my life. I tried Freedom Debt Relief which was a horrible company that gave me the worst advice and only made life worse. When I changed to NDR everything changed and the harassing phone calls and threats stopped immediately. Not only that, but I am way ahead of schedule in settling my outstanding debt and getting my life back on track. NDR keeps you in the loop at all times and their representatives are polite, respectful, and professional. I highly recommend NDR to anyone who finds themselves in financial difficulty.
Reviewed July 24, 2017
I have to say that I was very leery about doing any kind of Debt Relief. But my experience was so smooth that I almost didn't think it was real. I must... say that I really wouldn't have done it if I didn't have Christopher ** be the one to guide me through it. His personality is so refreshing and truly genuine. I am so thankful for all he had done for me. I mean this so sincerely.
Reviewed July 24, 2017
NDR has done everything they told me they would do - no gimmicks/no tricks! As of November, my debts will PIF!!! They always called to discuss a settlement offer and to request my authority to move forward. GREAT COMPANY and I highly recommend them.
Reviewed July 24, 2017
I am very happy with the service that I receive. They are always helpful and answer all my questions. If it has to do with Billing, Questions regarding where my account is in payment process, how many payments left before the end date they answer everything.
Reviewed July 24, 2017
My experience was great with this company. That gave me direction and hope to get my finances back in order. They settled all my debts while meanwhile have a very affordable payment plan to pay them for the services. They saved me a tremendous amount of money and settled all of my accounts for at least 50% less than what I owed!! Great company!!
Reviewed July 24, 2017
When we first started working with National Debt Relief, they told us that they could get us out of debt within three years. I believe they may do that two years. So far, National Debt Relief has settled all of our accounts except for one. They were for the most part settled for around 40% to 50% of the original account balances. They have done an amazing job for us, thus far.
Reviewed July 24, 2017
They are very friendly and always point me in the right direction. They get to the creditors in a timely manner and help ease some of the stress. When it's time to settle on a debt, they give great information on why it's important to settle or not. They seem to always have your best interest when making decisions.
Reviewed July 24, 2017
Every time I have called, the person who answers has been kind, professional, and reassuring. My debts have been negotiated promptly and without any calls to me. I really appreciate all the efforts made by National Debt Relief.
Reviewed July 24, 2017
My situation was dire... NDR gave me the opportunity to reduce the interest due on a list of high-interest loans by negotiating with my creditors. This gave a relief to my stress with their intervention because the creditors accepted their terms. A win-win, if you know what I mean.
Reviewed July 24, 2017
I had great anxiety about reaching out for help with our financial situation. National Debt Relief has been amazing to work with. They have gone out of their way to make sure we understand fully how the program works and for anything we still have questions on they make it very simple to reach them. Daniel was our customer service enrollment person and he did a wonderful job in helping us get enrolled. I could tell his heart is in his job and that made me so much more comfortable signing on with this company to help resolve debt issues we are facing.
Reviewed July 24, 2017
I have been satisfied overall with the service and communication I've experienced at National Debt Relief. It's a wonderful service for people who feel overwhelmed with trying to alleviate debt on their own. I'm very happy to see light at the end of the tunnel. Thank you!
Reviewed July 24, 2017
I was in a very "tight" spot and NDR was able to assist me in getting my debt in order so that it could be paid in a timely manner. Very instrumental in settling one particular debt that was ready to go to court - so appreciative for their time and service.
Reviewed July 24, 2017
NDR stays in close contact with their clients and their creditors. They respond quickly to emails and calls and try to resolve the situation quickly. They put an end to collection calls and threats from creditors. I'm very happy with them and would definitely recommend them to friends and family. They are only concerned with their clients' financial well-being.
Reviewed July 24, 2017
I would highly recommend National Debt Relief to anyone who is over their head in debt and still wants to pay their creditors. National Debt Relief explained their program clearly and have done everything they said they would do and more! They always answered any question I had and their legal team helped out when I was served with papers by a few of my creditors. All accounts were settled. Communication is always great!!
Reviewed July 24, 2017
I have recommended National Debt to several of my friends and work mates. This company has helped me through some rough times when I was sick. Easy to work with. Every customer-service rep was very helpful and considerate of my circumstances. I did not have to worry about phone calls from bill collectors. It all stopped as long as I made my payments regular.
Reviewed July 24, 2017
Everything went smoothly and quicker than expected. The only thing I would change is there could have been more of an explanation on some of the forms that were sent. I would go through this again if needed. The initial setup was super easy and the guy that helped was very professional and was not pushy about getting me signed up.
Reviewed July 24, 2017
They have been very helpful in getting the bills I submitted to be lowered. Also working within my budget so payment more than I could afford. Statement of payment made and balances on pending agreement are easy to find. Also able to stop phone call from the high-interest loans that put in a bad financial shape. Was even able to change payment days when I let know in advance.
Reviewed July 24, 2017
Overall, I think the concept is a great idea. I prefer the lower payments. I understand the reasoning behind your process, but when I have called in to ask questions I feel as though I was mislead originally. The fees associated with settling an account are very high, so it takes the consumer quite a bit of time to pay off the debt. Who's to say your bargaining power is going to be able to persuade them not to sue you? I just feel some portions are still risky and I'm only about 8 months into the program. I still have 12/14 debts that need to be settled... I have a long way to go and am afraid they will not wait.
Reviewed July 24, 2017
I am overwhelmed with the amount of phone call I receive each day. I am busy and I don't have time to reach out to each of these people. I assumed you would be calling them and working out the arrangements by now. I am getting at least 15 phone calls a day and every time I block it they use another one. I am not happy with this process thus far. If I have to do the legwork in contacting them why are you guys here?
Reviewed July 24, 2017
They were awesome the whole time and were a great relief both mentally and financially. I was very stressed over my debt and they came along at the right time. I would highly recommend them for anyone in need of debt relief, I hope I never need this kind of help again but if I do I know where to go.
Reviewed July 24, 2017
Outstanding service always keeping me informed of my accounts. Also keeping me posted on all changes or information that affect my credit. If there are any questions they are quick to ask. They also keep my personal information secured, and update my profile as needed. We also do a great job in negotiating my financial obligations. Looking forward to continuing the program.
Reviewed July 24, 2017
My experience has been nothing but relieving and confident. National Debt Relief goes above and beyond to ensure complete understanding and assurance. They have made the load on my shoulders so much lighter and as a result I am able to function and focus on my family and other obligations while at the same time keeping my commitment to them.
Reviewed July 24, 2017
This program has helped me get out of debt and catch up on paying off bills. It took 36 months to complete, with the help of the 24/7 customer service team that was very knowledgeable on every aspect, and were able to answer any question I asked. I have introduced my sister to the program and is now signed up and on her way. Thank you.
Reviewed July 24, 2017
My experience exceeded my expectations. I received a call from a representative who truly understood what I had been experiencing and offered me a solution to pay off my bills and possibly be debt free in three years or less. I had been trying to obtain a debt consolidation loan but my debt ratio was too high. Filing bankruptcy was not an option. He explained the entire process so clearly that I understood exactly what the program entailed. I would highly recommend NDR to my family and friends in the future if needed. Thank you for the kind and professional service you offer.
Reviewed July 24, 2017
After losing his job in October of 2016, my husband and I were forced to live off credit cards for close to 6 months. We dug a hole we couldn't find a way out of. Then we found National Debt Relief! They took over the legwork of working with our creditors to find solutions we could live with, and have us the ability to get on a path to getting out of debt! Thanks to them we can keep our house and not declare bankruptcy!
Reviewed July 24, 2017
Too often creditors take it upon themselves to approach individuals as if they are bad people for having debt. Since becoming a member of the program, I have had a great experience with National Debt Relief. I appreciate knowing I have a company to assistant me through becoming debt free.
Reviewed July 24, 2017
When I first enrolled, I was apprehensive, had no idea what to expect. Needless to say, I was overwhelmed by my debt but National Debt Relief made it manageable and slowly but surely, my credit score began to increase. They made some arrangements with my creditors that really amazed me, it was well worth the experience.
Reviewed July 24, 2017
Ever since I enrolled with the National Debt Relief program I have been thoroughly impressed with their services. They have helped me to rid myself of serious debt and on the road to financial security and debt free. I am so thankful for what they are doing to help in my financial situation. Thanks much!
Reviewed July 24, 2017
We had about 10,000 in credit card debt. With National Debt Relief we are 89% debt free. They work with you every step of the way and show fast results. Most debts are settled for half of what you actually owed. It's been about 2 years and we are almost completely debt free! Thank you again. Couldn't have done it without you.
Reviewed July 24, 2017
While I am happy that my debt is being paid off, I only wish the fees can be taken out after the debts have been paid off. I cannot have another debt paid off until my account goes through 6 months of fees. As a customer in good standing surely this should not be the case.
Reviewed July 24, 2017
Without NDR I don't know where I would be. I was $14,000 in debt and I only had to pay about half that to become debt free. They have taken a huge weight off my shoulders and I couldn't be more thankful.
Reviewed July 24, 2017
Very informative, great communication skills, and representatives answer questions by taking their time and making sure the customer understands in detail. Help is always provided when needed. The representatives work with the auctioneers to make sure they can make the payments and will change payment plans regarding on how much the individual is able to afford.
Reviewed July 24, 2017
Everybody I work with there was very helpful and encouraging. I did not have one bad experience from beginning to end and if I have to I would do it again. Very friendly and outgoing. When they had concerns they talk to me about it. Very helpful all the way around.
Reviewed July 24, 2017
Before NDR I was struggling to pay off accounts. Since I have been on the program, I can say that they have work with me to pay off my creditors. I am so please with the progress that has been made on my behalf.
Reviewed July 24, 2017
I am very pleased with the service I received. It was fast and the process is not completed. I referred the service to another member of my family. I hope her outcome is as good as mine. Thank You very much.
Reviewed July 24, 2017
Both Oz and Jimmy were very patient with and very informative and helpful. The only comment for improvement is that the Representative is that they slow down when talking. I had to ask them to repeat and slow down their talking. I know the information they are sharing is old hat to them but it is brand new to the client. However, I would recommend your company to anyone who asks. Again, many thanks.
Reviewed July 24, 2017
Signing up With National Debt Relief has been the best decision ever, they are professionals who have helped me manage my debt situation. I highly recommend them to my friends. Me and my wife are so happy that we chose their services. It feels good to resolve your debt.
Reviewed July 24, 2017
My last creditor was settled and I have been in the plan for 3 1/2 years. Your rep answered all my questions and even walked me through the entire payment schedule for all amounts through October. She was definitely amazing and had a great attitude.
Reviewed July 24, 2017
They really know what they are doing and send lots of explanation of what their program is about. They answer any questions in a way you can understand. Thanks for being there for me when I needed it most.
Reviewed July 24, 2017
It was quick and easy for me to be able to describe my situation and be able to request the help that I need to be able to get out of the debt I have accumulated over the years. Everyone that I talked to was friendly and understood what I was looking for in the end.
Reviewed July 24, 2017
I began with National Debt Relief a year ago after searching and reading reviews. This company had many good reviews. I have been a client for a year now and I can see why. I have already paid off 5 credit debts for a percentage of the original debt. I am very pleased with this result. Also, the company is very easy to work with and the representatives are very professional and understanding. They have been wonderful in helping me continues with the program when I experienced difficulties in my situation. I highly recommend this program to anyone experiencing debt problems and feel like they can't dig out and want to avoid bankruptcy.
Reviewed July 24, 2017
I appreciate NDR working to help me resolve my debt situation. I received an email to approve a debt resolution from the creditor. I approved it in the email but I would have love to receive a call explaining the transaction in detailed. Thank you.
Reviewed July 24, 2017
I was very hesitated to make this phone call. Usually I get someone that has broken English and it is hard for me to understand. I was taken care of professionally and not made to feel that I messed up. All my questions were answered in detail when needed.
Reviewed July 24, 2017
So far everyone that I have dealt with has been very helpful and answer all questions. I have called several times and each time the person I talk to has been very nice and helpful. Thank you so much for your service.
Reviewed July 24, 2017
It's difficult to rate because I haven't had your program interact with any of my creditors and it's a little stressful at this point because I wasn't aware that you would wait to contact them. I've done everything asked on my part but credits are refusing the change of address and are mentioning lawyers. I hope this situation improves but it's not too assuring at this moment.
Reviewed July 24, 2017
The intake was great, Jessica was very helpful. I emailed 7/7/17 to change my payment information and it wasn't changed. I changed banks as suggested and now the payment is trying to go through the old bank. I asked to stop that payment and change the bank info but it can't be done? Why? So now if it goes through there is going to be a fee and I will have to pay more at the old bank. I sent the information on the 7th so this wouldn't happen.
Reviewed July 24, 2017
I was crushed with debt. Afraid to make the first phone call. Was all very smooth, constant contact. They were great on the phone and email follow up. I'm now 2 years into the program and over 95% debt resolved. Just tremendous.
Reviewed July 24, 2017
This company has been a Godsend to me. I can breathe easier knowing that there are still good companies out there and excellent customer service to help me through a terrible financial struggle and I'm very grateful and Blessed to have contacted National Debt Relief. Thank You and God Bless.
Reviewed July 24, 2017
We haven't seen very much progress yet. So far it has been good. Can't wait to see my bill go down and away. The folks that help us was very helpful. In letting us know how the process worked. Thanks to everyone for helping us get some of our finances in order.
Reviewed July 24, 2017
This company is a good company, I would recommend a friend. I have used this company for about 18 months now. They are nice and will help you with all your business that you have to do. After you join the National Debt Relief they will set up every thing that needs to be set up.
Reviewed July 24, 2017
A great experience with them. They are handling all of my debts and I don't have to worry about them anymore. Very easy and hassle free! I would recommend them to anyone that has any kinds of debt that they want taken care of by professional staff. They are always there if I have any questions.
Reviewed July 24, 2017
The customer service rep is so helpful and give me the info and patiently explain to me what's going on. I'm happy the way she conduct herself and treat me with respect over the phone. Thank you. I am very happy and satisfied. I would recommend your company.
Reviewed July 24, 2017
From the first day I decided to make the call, my experience with NDR has been amazing. Very professional, extremely trust worthy, and the communication has been ongoing. I have never felt as if I wasn't in the loop with how my account was progressing. I recommend NDR to anyone who is seeking debt consolidation. They truly are here to help you become successful in re-establishing your credit.
Reviewed July 24, 2017
I have one word to describe my experience with NDR, OUTSTANDING!!! True professionals. Very kind, friendly, courteous staff. I would HIGHLY recommend the services they provide.. They kept me informed and in the loop at all times. Again, I must say the staff at National Debt Relief were very polite and made me feel like I was the only concern.
Reviewed July 24, 2017
My experience has been very positive. Sooner than I thought, you all worked out a settlement with one of my creditors. I was very pleased and hope to see others follow suit. I have recommended your company to a few friends in the same situation as me. Good job.
Reviewed July 24, 2017
National Debt Relief is very professional and clear which is a big deal to me. It gives me relief to have clarity especially when it comes to all my complicated debt. It's only been 6 months and they have already consolidated 3 of my debts. I really appreciate everything. Yes of course I am recommending to friend and family. Thank you.
Reviewed July 24, 2017
I am very pleased with what National Debt has done for me. I would highly recommend them to anybody who wants to get out of debt quickly. They have an amazing support team and is always willing to listen. They work really hard and fast trying to get your case settled in a timely manner. I would have probably had to file for bankruptcy had I not took the time to call them.
Reviewed July 24, 2017
I looked into relief services because I had credit card debts. I heard about National Debt Relief through a friend, and NDR asked me questions about my income and if I would be able to pay the certain amount that they suggested. I told them I would try to and I did. I’ve been in the program for almost on a year now and NDR is helping me to get relieved from my debts. Working with them has taken a lot off my mind. I’m happy that they are there to help me get my debts down. Without them, I’d still be struggling. Hopefully, I should be finished after next year. I’d recommend NDR to a friend.
Reviewed July 24, 2017
I needed some help with my debts so I decided to look into getting relief help. National Debt Relief's team was professional, courteous and they made sure that I understood that they were not a scam. Though I wish they communicated more with me, the representative knew what he was talking about and helped me quite a bit. I faxed National Debt Relief and phoned them back, giving them permission to go ahead and do what needed to be done if I can’t get a hold of them. I’ve been in the program for four months and the process is going to take 24 to 48 months. I deposit what I need to which is $347 a month. It has stopped a lot of phone calls and has given me better confidence that eventually this will be resolved. I tell my creditors to check with National Debt Relief and I hear from them no more. I'm glad I got in the program.
Reviewed July 24, 2017
I was over my head in credit card debt. I was going to do bankruptcy. But then I called National Debt Relief and they talked me through. It is more than I like to spend each month, though. It’s still a struggle each month to come up with $600. But when it’s done, I’m going to be okay. I’m happy with the program. There were times I had to call and ask questions, and their people were really nice about it. I’m glad NDR is there to help.
Reviewed July 23, 2017
Daniel was very helpful and answered all my questions. He explained the entire process from start to finish and put any of my doubts at ease. He was respectful of my time and contacted me when it was convenient for me.
Reviewed July 23, 2017
So far very good putting me at ease. Staff has been very helpful answering my questions. I have found a lot of support and reassurance. Would like to know what to tell my creditors when they call demanding payment or repossession of not secured property. These are items where I used the credit card to purchase i.e.a Generator.
Reviewed July 23, 2017
I am grateful and thankful for the program offered by National Debt Relief (NDR). After years of bills piling up, I decided to make a call that will change my life. Within the first 6 months, NDR was able to reach a settlement agreement with one out of the 3 companies I am indebted to. I am excited for the remaining of the program to help eliminate my debt! Thank you NDR for such excellent work and awesome customer service!
Reviewed July 23, 2017
I don't know if this is good or bad. I enrolled in the beginning of May 1917. As far as I know nothing has happened. I am still getting phone calls and letters from my debtors. I tell them to contact National Debt and still they call at night on Sundays. So, I do not know if this program is helpful or not...
Reviewed July 23, 2017
A company, T.J. Maxx. Calls me every day and said they will send me collections if I don't make a payment. I think you guys should deal with them as soon as possible because they bother me. I think you guys should negotiate with them next. Please! Then I will give you a 5 star. Thanks for your help.
Reviewed July 23, 2017
Very detailed, informative and kept me updated on status of my account. Always patient with my questions and calls. Would recommend to friends. If you ever find yourself in this situation contact these guys. They stay on top of everything and resolve your accounts as quickly as possible.
Reviewed July 23, 2017
They say that customer service is their goal & so far they have exceeded my expectations, specifically Clinton, my debt advisor. I had a million questions which he gave me clear, concise answers to. I am very excited to get started after my 1st payment in a little over a week.
Reviewed July 23, 2017
The agent was kind, compassionate and very knowledgeable. She spent a lot of time with me to help me figure things out. Best customer service ever. She provided all the information that was needed answered all my questions. She always call back when she had to have approval. She was very prompt doing so.
Reviewed July 23, 2017
The customer service at Nat'l Debt Relief have been very professional and upfront about what to expect. My tax accountant concurred with what I was told to expect. This is not what I had planned in life but they are taking me through it with dignity.
Reviewed July 23, 2017
This program has taken such a load off my shoulders. After nasty divorce, a medical diagnosis no one would ever want, then several complications, I was overwhelmed with debt. Also coming from a good paying job to medical disability, my expenses were unmanageable. Everyone from intake to follow through is professional and helpful. I would recommend this company to anyone with credit card expenses that are insurmountable!
Reviewed July 23, 2017
NDR staff have been very nice and helped me manage my debt in less than three years. When I came to them, it seemed hopeless and as we proceeded there were a couple of times I could not accept the settlement offers from my creditors and twice I was served with legal papers but NDR assured me that it would all be fine and eventually it was and they kept me from getting sued. The only issue I did have was they kept calling even when the offer was turned down because I didn't have the funds to accept it. Better communication between departments might solve that issue. It wasn't so bad being called but it takes a lot of question and answers to find out that it was the same offer being talked about. Minor detail. Everything else has been wonderful and I am now 90% debt free.
Reviewed July 23, 2017
Overall a great experience with your company. Thanks for everything you do to help. Every time I have a question you're always there to give me the right answer. Looking forward to finish my program and be out of debt for 1st time in many years.
Reviewed July 23, 2017
I only have one complaint. The monthly statements from Client Solutions is very hard to read and figure out the balance of my account. Other than that, I am very satisfied. The descriptions could be more detailed. It was very hard to tell what the transactions were for. Just need more detail.
Reviewed July 23, 2017
I am already sleeping better. Everyone has been very helpful and answered all of my questions. Alana especially made me feel like we were not failures from the get go. But it will be weird to default on payments because so far we have not missed any.
Reviewed July 23, 2017
Very good satisfaction results regarding our debts. There is nothing to worry about. Everything is going so smoothly. There is always good deals regarding our debts. I would always recommend any one would be interested to do so. The associates are there to answer your questions.
Reviewed July 23, 2017
A family member told me about National Debt Relief and I've been very successful so far in the short time that I've been with them. I'm pleased. My interactions with their team have been all positive. They give me information on whatever is going on and are always interested to know if there's anything else that I need or if there are any other questions that I have. They're always there and whenever I need something or need an update, I have a number to call so they would like for me to stay well-informed as to whatever it is to help me. National Debt Relief has been excellent, caring, and very professional.
Reviewed July 23, 2017
My financial obligations was more than I was bringing in and I was overwhelmed with bills. I went with National Debt Relief and working with them makes me feel positive towards getting all my debts paid up. When they’re ready to set up a payment arrangement with one of the creditors they’ll email me to let me know what’s going on and if I approve of it, and then I do. But one thing I need to find out is why they’re not going in to clean up the credit stuff. They claimed they’ll do that so I would like that to happen. I realized the other day when I went in and a lot of the things that were paid off are still on my credit report. Also, they should contact or send in an issue letter to all the creditors on the list to let the creditors know that they’re handling the case and that they'll follow up. That way, the creditors won't put me in the credit bureau as delinquent payments. Other than that, it's been a positive experience.
Reviewed July 22, 2017
I am happy with the progress so far. At first it takes a while to get your very first claim. The people have helped me get started and I hope they continue to help move forward past the calls and other form of contact via the creditors.
Reviewed July 22, 2017
I am pleased with the level of service that I have received this far. The plan to get out debt is coming along at a decent rate and I don't have to deal with delinquency calls. I would definitely recommend these services to others. Thanks.
Reviewed July 22, 2017
National Debt Relief is wonderful and recommended. I turned $70,000 cards and credit lines debt over to them and in 4 months so far they have negotiated away $7,000, and as I make fixed $945 monthly payments all debt will be gone in 48 months.
Reviewed July 22, 2017
My experience was pleasant and reassuring that I was headed the right direction. I trust NDR to be fair and to have my back while I work to reestablish financial stability after hardship. The representative was polite, patient and very thorough.
Reviewed July 22, 2017
Two out of eleven have now been resolved. That's great. I'm hoping as time goes along our credit scores will improve. The nasty phone calls from creditors has stopped. It is my hope I can increase the deposit in my account after the first of the year. By then other financial responsibilities will be satisfied. Again thank you for all you do.
Reviewed July 22, 2017
They are very informative, keep me up to date with all activities on my accounts. Very satisfy with their negotiating skills. I started off with a high balance and my bill were cut in half. I couldn't have done that without their help. Very thankful!
Reviewed July 22, 2017
The person that helped us start everything was so nice, thorough and reassuring. We've been constantly helped the entire time we've been on the program, regularly contacted every step of the way and in between for check-ins to see how we're doing and if we have any new questions. The program is fantastic and immediately saved us over 200$ a month in payments we would have made to credit card companies. So far we've paid off two cards, one of which alone would've taken us at least 5-8 years to pay off if we were lucky. That bill is gone now and it's great. I highly recommend this company to anyone with financial debts, they're very kind and helpful. We have yet to communicate with any person at National Debt Relief that hasn't been a good person.
Reviewed July 22, 2017
Before contacting NDR, I had reached point where I was just making monthly interest payments, and thought I'd never find a way out -- I didn't want to default on my obligations, either. NDR provided a planned, facilitated plan. They negotiated settlements with my creditors, ran interference, and allowed me to see a clear path to resolving my debts. In another year, I'll be clear. They've done everything exactly the way they said they would, and lived up to everything they promised. I would absolutely recommend their services to others (including friends and family)!
Reviewed July 22, 2017
NDR was very helpful and described everything in detail. They always stopped and asked if I had any questions along the way. Each part of the process was explained to me and each part that I was required to sign was read along with me and this made it a lot easier. I thought it would be an overwhelming process, but they made it easy. I would recommend it to anyone who is looking to get out of debt.
Reviewed July 22, 2017
They were a really big help to me when I needed it!!! They explained to me all the different options I had and helped with best solution. The person that I worked with explained in a way that I could understand and helped me resolve my issues.
Reviewed July 22, 2017
Awesome - This is the best word I can use to describe my experiences with NDR. They ALWAYS keep you informed, they are ALWAYS available and easy to contact, and they are ALWAYS kind and understanding with you and your situation. I absolutely recommend them to anyone who has debt issues as all of my debt that I enrolled is paid off! Granted, my credit score has suffered a great deal (and I was fully aware and completely understand this), just time to buck up and work on that now. It took about 2 years to get all of my enrolled debt cleared up, but it is completely Gone... One thing I would suggest to stress more that when you are enrolled in this program and debt is paid off, this is now considered taxable income and you Will owe taxes on it. So prepare for that! THANK YOU so very much NDR and NDR customer service representatives for all of the assistance and guidance through this, you All are wonderful. I wish everyone the best!
Reviewed July 22, 2017
Could not have been better. Very professional people!! Explained everything very well. Did not mind going over things, even for the second time. Very Good. Looking forward to having peace of mind getting a good night's sleep and on the right trail.
Reviewed July 22, 2017
I had switched over to National Debt Relief after a very discouraging experience with another company. They gave very detailed instructions reference the process and how it works. Everyone I spoke with was nice and courteous on the phone and ensured all of my questions were answered each time I called in. They did not rush me through phone calls and updated me every time a change in my account was made.
Reviewed July 22, 2017
Wow! I can breathe again. Great job Shelkey **. Now, I CAN ACTUALLY SEE THE END OF THE TUNNEL. Will definitely be referrals for your services Today! Your free gifts are on their way to you. Be Blessed & Have a Wonderful Day.
Reviewed July 22, 2017
My experience in searching for & securing a company to assist me in the handling of my outstanding debt has been a serious endeavor for me. From the beginning of my contacts with your company I was impressed with the business-like manner in which each stage of the process was handled. I look forward to positive future contacts with confidence.
Reviewed July 22, 2017
I was quickly reassured that National Debt Relief and their competent staff would handle any correspondence that came to me from my creditors. Despite my uneasiness of getting constant calls and mail. I feel that I am in excellent hands with this company.
Reviewed July 22, 2017
I was worried about my bills because I stopped receiving unemployment benefits unexpectedly. But, when I was approved all my STRESS and ANXIETY went away. Now, I can rebuild my credit and save money because I'm going through this program. I am very appreciative of this program and thankful that I can grow from this experience. #DEBTFREE.
Reviewed July 22, 2017
NDR made consolidating easy. They gave me a clear vision of how and when my debt would be resolved. My payments were about fifty dollars less than what I was paying in minimum fees from my credit cards. However, with my payments to NDR, the debt was disappearing.
Reviewed July 22, 2017
As a new customer I was made to feel comfortable and not ashamed of the financial situation I have found myself in. Very friendly staff. Gave me confidence in their knowledge and experience. My personal rep, Max did a great job reviewing my information with accuracy and answered all of our questions with patience and understanding.
Reviewed July 22, 2017
Debt Counselor was very thorough and patient to explain the process. Walk me through the application. Reviewed my financial assets and liabilities. Explain the program may take 4-6 months. Called back as promised. Explained the possibility of legal action by creditors and help.
Reviewed July 22, 2017
I want to thank Dairy ** for all the help she provided and answering all my question as well as providing high level of professionalism. Thank you very much. I would definitely recommend this program. I would also like to thank the supporting team at National Debt Relief. You all provide a great service and making me feel welcome.
Reviewed July 22, 2017
I researched a lot about National Debt Relief online and found that they were highly recommended. Their representatives were awesome and I was very impressed. They're easy to tackle and work with and they didn’t pressure me at all. They told me to fax them and when I called them back when I was ready, the process went smooth. I had a hard time getting the notarized letter through to them somehow. They’ve received it but then they kept saying that they haven’t. But I finally called back to a senior representative and they got it taken care of.
So far, they've resolved one major account and another one. They're also working on another account. Their service compared to its cost is outstanding. They’ve been able to work with my creditors and getting things through their own so it's good. NDR should keep up the good work. I really appreciate all they’ve done for me. My experience with them has been awesome and I'll definitely recommend them to a friend.
Reviewed July 22, 2017
I searched online and National Debt Relief had much better reviews. I've been with them for six months and everything seems to be going well. Working with them has taken away most of my debt. Every time I have a question, I send an email and they respond back in 24 hours so it’s pretty quick turnaround.
Reviewed July 21, 2017
Everyone has been really helpful in handling my debt and very courteous. They answer my questions and I feel relieved after I speak with them. I know I can call anytime and give them information as well as they will give info on what to do or say to creditors until they are paid. Thank you.
Reviewed July 21, 2017
I was skeptic to call any business that dealt with debt, I am a senior citizen with fixed income and didn't want to fall into any criminal activities. When I called National Debt all I received excellent customer service, very professional and I felt comfortable after a few minutes talking with the person on the line. I was told I'll be out of debt in 3 years. Thank you National Debt.
Reviewed July 21, 2017
No one ever wants to be in this situation, but the help I received during the enrollment process today let me know I've made the right choice. They were patient with me, answered my questions and walked me through the process. They understood my anxiety and concerns and were able to set me at ease. I am grateful to them for their help and look forward to the positive changes in my financial life to come after taking this first big step.
Reviewed July 21, 2017
I have been a client with NDR for only 4 months, & they were able to settle one of my 5 accounts for less than half of what I owed!!! Now that’s what I call "EXCELLENT customer service!" And with service that speedy, I'm confident they will be able to settle another one of my accounts by the end of the year!
Reviewed July 21, 2017
My experience was great, I spoke with Crystal **. I was a little nervous about calling but she put me at ease, she was very professional yet personable. It was a very easy process. The only thing I did not like was the second phone call and going over everything again, as I understood it the first time.
Reviewed July 21, 2017
You have done a great service for me and my wife and I say HURRAY!!! for National Debt Relief and I would recommend you're services to anybody. Again Thank You!!! May GOD Bless Your Business and Touch each and every one of you in your lives.
Reviewed July 21, 2017
I am very new to their program, but they have helped me understand everything. I have asked tons of questions and they have answered them all. I haven't been enrolled long enough yet to have anything settle but I feel I'm in good hands. When I get further down the road I will be reviewing again.
Reviewed July 21, 2017
I checked NDR out thoroughly before I contacted them. I was blown away at how professional & knowledgeable the CSR was. I decided to move forward and they are now busy turning $51,000.00 in cc debt into $36,000.00 w/ manageable payments. My credit went from 765 to 532 (ouch), but it will bounce back once everyone's paid off, no worries! Saved my bacon!
Reviewed July 21, 2017
NDR is a lifesaver and I am very thankful for their help. From the first contact, NDR has been professional and honest. The results definitely exceeded my expectations. I highly recommend NDR to anyone that is struggling financially and don't want to file bankruptcy.
Reviewed July 21, 2017
Everyone was very kind and helpful. Thank you for helping me get out of debt. I felt like I was drowning in my debt and could not get above water. This will be a huge sigh of relief to start this process on getting out of debt sooner than 30 years and possibly buying a house someday.
Reviewed July 21, 2017
I was very pleased with how I was taken care of by Oz. He took the time to explain every part of the process to me, and made sure I understood each section and each detail. Very professional! I will definitely recommend their services!
Reviewed July 21, 2017
I am very happy up to this point with Nat'l Debt Relief. They let me know every time there is change in my account. I'm never left wondering, because they have explained everything they've done and what they are going to do!
Reviewed July 21, 2017
I enjoyed talking to Sarah and she explain how they were going to help me get debt free. If I had any questions, to call and she or the team will help me. She also explain that if I had any problems with the credit companies, to give her a call.
Reviewed July 21, 2017
I was very leery at first, but Shawn ** was very nice and so far everything is going smooth. I like to thank all the ones I talked to for helping me with my debt. I did talk to my husband and he is with me 100%. I have been writing down all the numbers that I might need to call. Thanks again to you all.
Reviewed July 21, 2017
Since my first call, I've had a pleasant experience with your customer service. They have answered every question and have gone above and beyond making sure that I understood all of my options. I would recommend this company to anyone that is need of some debt control.
Reviewed July 21, 2017
The gentleman I talked to was very professional. Was able to help with debt 2. Of 3 we only have one to work on. With no increase to our deposits. He was genuinely wanting to help us through this rough time. Thank you.
Reviewed July 21, 2017
New to NDR. I worked with Reggie to start the program. So far it has been great! We are anxious to become debt free. 2 yrs seems like a long time but when you think about the 30 yrs it would have taken us.
Reviewed July 21, 2017
So far great. Greg & Jamie has explained everything to me in great lengths. Now for the work to began. A heavy load has been lifted. Greg was a great help. He explained the program to great lengths. Jamie welcomed me the team. I feel that I have to get the work done so I can get out of debt in the next 4 years. Thanks in advance for the help I am going to receive. Thanks.
Reviewed July 21, 2017
My experience with National Debt Relief has been wonderful. I am glad that I choice this program to help me with my debt. I feel so relief and I'm happy, I made that call. National Debt truly works. I recommend this program to everyone who is looking for a debt solution.
Reviewed July 21, 2017
I am very happy with the customer service at National Debt Relief. I was treated with such respect and they made time for me. They answered my every question and gave me a clear understanding of what to expect on my debt relief journey! Thank you so much and I am confident I'll be seeing a great deal of change in my debt issues.
Reviewed July 21, 2017
Katie was very professional, helpful and patient and explained everything in terms I could understand. She was personable and I am glad you use people in our country that speak English. Felicia ** (?sp.) was also very professional and helpful in explaining everything to me.
Reviewed July 21, 2017
I cannot express enough how professional, kind, caring, and understanding these people are! I had been struggling with admitting that I had a problem and how I was going to handle it. As soon as I called, I was made to feel more comfortable. Andre ** made me feel like I could get a handle on the situation. He calmed me down. He understood my anxieties and explained everything clearly. All of my questions were answered. I was so amazed at how much he was able to help me financially. He worked with the creditors. I am amazed!
Reviewed July 21, 2017
I am So glad I went to them for help. I highly recommend them to my friends, family and coworkers. They have taken my financial stress away from me. I owed money to six Creditors and for so far have been resolved. Every time I call a friendly representative is there to assist me. Thank you.
Reviewed July 21, 2017
National Debt Relief was able to quickly settle my first debt account with a payoff of less than half of the owed amount. During this time, I received no harassing phone calls from any creditor. This process has been extremely trouble free.
Reviewed July 21, 2017
National Debt Relief has given me peace of mind, very friendly and informative staff made it very easy to understand how it works. I am very happy with my decision with going this route instead of bankruptcy, at least my creditors will get paid, instead of receiving nothing. Thank you so much for your time and patience.
Reviewed July 21, 2017
I am paying, every month, but nothing is happening. How long before N.D.R. will get started, in the meantime, my accounts are getting bigger, because I not paying my past dues. When will they get started contacting the credit people. THEY are contacting me every month.
Reviewed July 21, 2017
My contacts with the company were very courteous and helpful. They explained everything in great detail so I could understand the program. They went through the documents and provided me with copies as well as informed me the contact information if I had questions. It was very quick and easy enroll me into the program and gave me the hope I needed to get out of credit card debt. I was very happy and appreciative that this one available for me.
Reviewed July 21, 2017
Personnel are very knowledgeable and very helpful. I am glad I found you to help me get out of a financial mess. I am confident that this will save me from having to declare bankruptcy. Lasondra is a very helpful professional. I am confident that all will work out.
Reviewed July 21, 2017
Lonnie and the team were extremely thorough and helpful. I am worried about my credit rating dropping but am assured that within the year, it should start to rebuild. This has been the most difficult part. Everybody was upfront about the responsibilities, fees, etc., and they made it easy to feel relief. I am looking forward to the next four years to finally dig myself out of this hole. It is one thing to own debt that you can manage to pay, and another to feel all of what you pay seems to only cover interest. I am praying that this is my best choice to get rid of this debt quickly rather than trying to pay it off until it kills me!
Reviewed July 21, 2017
Although I am a bit skeptical, National Debt Relief has thoroughly explained the process to me, and how this will benefit me in the long-run. They have answered all of my questions efficiently, and the company itself seems very effective.
Reviewed July 21, 2017
Everyone I have talked to were very professional and honest. They have worked hard to get a resolution for me. They have kept me up to date on all debtors. I will be debt free in 1 1/2 years versus forever. We have paid off two debtors and have 2 more to go.
Reviewed July 21, 2017
My brother recommended National Debt Relief to me when I felt as though I would never be out of debt. Their staff from the first time I spoke to them were always kind, helpful, and honest. NDR was always there to answer any questions and concerns I had. They also called and emailed regular updates and made me feel very safe and confident in my choice to use them.
Reviewed July 21, 2017
We have been in the program since August of last year. We had a lot of debt. Just in one year they have paid off half my debt. I'm very happy with our decision to go with National Debt Relief. And since we been with them my extra stress is over.
Reviewed July 21, 2017
Professional & understanding. Have helped tremendously in resolving our credit card debt. Will recommend them to anyone that may be having difficulties paying their bills because of illness or job loss. We hope never to have to use them once our programs is finished but very glad to know they are there if needed.
Reviewed July 21, 2017
Everyone was very helpful and nice. Looking forward to being debt free. Also I will be referring a friend who also wants to get out of debt. I'm glad that I decided to go with National Debt Relief. I feel as though I have made the right decision. I'm excited to get my credit back in good standing.
Reviewed July 21, 2017
I have a good experience with NDR. All agents are kind and very professional. My debts has been as explained to me. I have no encountered any difficulties with this company and I am very glad I made this choice. Would recommend this company to anyone needing financial relief.
Reviewed July 21, 2017
They have been great and helpful. Always lets me know what is going on and very professional. I've just started my journey but everyone has been so nice and explains everything so I understand what is going on. I would definitely recommend them to anyone needing help.
Reviewed July 21, 2017
The people we contact are professional and courteous every time, explaining everything and answering all questions. I would recommend this company to anyone who finds themselves in over their heads financially. This is by far a better solution than bankruptcy or just ignoring the debt.
Reviewed July 21, 2017
I was so buried and couldn't figure out how to manage my debt. National took over and structured it in a way I could get it paid off. I am now debt free and feeling much less stressed out. It was easier than I thought it would be.
Reviewed July 21, 2017
We are happy with the results finally. I think a little more communication as to the progress would have been nice. And knowing how the creditor would be paid in advance would have been nice. But all and all we are pleased to see progress.
Reviewed July 21, 2017
National Debt Relief is helping me gain back control over my financial situation and it has been a great experience working with them! I look forward to the completion of this program and to also be starting a clean slate. I would recommend NDR to anyone and everyone that needs help getting out from under debt!
Reviewed July 21, 2017
I recently called National Debt Relief because of financial hardships and my inability to repay my consumer debts according to schedule. Their team is very professional and confidence inspiring. With their help, I now have hope of living a debt free life again without filing for bankruptcy.
Reviewed July 21, 2017
Eli was extremely helpful. He answered all my questions, and talked me through the whole process. When I called the hotline for my welcome call, same thing. Everyone made sure everything was understood. I would recommend this to a friend who was having the same problem I am.
Reviewed July 21, 2017
I have had no contact with anyone since enrolling. I do not know where I stand with my creditors. I do not know if they have even been contacted by anyone with National Debt Relief. The person who helped me enroll was personable and knowledgeable. I think there should be more communication between the company and me.
Reviewed July 21, 2017
Very organized, honest, collaborative, and negotiates well with the creditors. The website is very easy to use as well. And they work well with us to make sure we can make it work. If you need to withdrawal some money from you account. No prob.
Reviewed July 21, 2017
They are very patience and helpful with everything. They give me all the details. I know I'm secure with this company. That why I'm so happy because they help me with my credit card problem. I will definitely recommend this company to all my friends and family.
Reviewed July 21, 2017
I am very pleased with the progress of negotiations with the creditors; resolution is happening faster than expected. I am very grateful for the efforts of NDR and staff on my behalf. I would recommend the service to others. Well done!
Reviewed July 21, 2017
We've been very satisfied with Nat'l Debt Relief's service. We would highly recommend their services to others. Even though we weren't as organized as we should, they still managed to assist us with handling creditors which we had forgotten. We were notified with any activity regarding our account. The representatives were always friendly and accommodating.
Reviewed July 21, 2017
I am very glad I got into the program. It has relief a lot of stress off my shoulders. I finally can see the light at the other end of the tunnel! They are doing a great job getting great settle offers on my credit cards.
Reviewed July 21, 2017
I was happy with the assistance I received. The customer service rep I spoke to explained everything and reassured me that they were there to help. The whole enrollment process was smooth and judgement free. They answered every question I had in as much detail as they could provide.
Reviewed July 21, 2017
I have had a great experience with National Debt, they have always kept me informed with how my payments are being disbursed and a timeline of when my program will be completed. I have had to skip a payment once in awhile and they have been gracious & courteous. I am really glad I picked them to be the company to do this kind of business with, am very appreciative of their customer service.
Reviewed July 21, 2017
All customer service agents I have spoken with are very helpful and present a professional experience in working with your company. All customer service agents have been polite, courteous, and very respectful to me even when I was going through very stressful times. Your agents have taken a load of stress off my shoulders and for that I am very grateful to you all. Thank you very much.
Reviewed July 21, 2017
I'm so happy to meet this people because when I see that application I said, "Let me try if is gonna working for me because my credit score was so bad" and I try my application. After 5 minute someone give me call to have my information. I'm very so glad for them to meet me and this position. I thank them for everything.
Reviewed July 21, 2017
The person that contacted me after I had shown interest was very helpful in explaining to me the process, review my finances and come up with a solution. I am hopeful you guys can help me out come out of this difficult financial situation. I look forward to being credit card debt free in the near future.
Reviewed July 21, 2017
Credit card debt help. Legal and financial responsibilities. Due to some increase family health issues, I have applied for help to as a result and assist my daughter through this crisis. While I have been helped monthly for 2 years the condition has persisted and the healing has not occurred as once believed it would. National Debt Relief has assisted me and given me a way to survive this situation.
Reviewed July 21, 2017
I was so nervous at the beginning of the program but the representatives made me feel so comfortable and confident that I could be successful. They always took the time to listen to my thousands of questions and concerns. It didn't matter how dumb I thought my question was they were always attentive and understanding.
Reviewed July 21, 2017
NDR has AMAZING customer service! It is an easy process to start! The only issues I have had have been with the creditors. Even most of them have been easy! I have recommended to MANY friends! Would do the program again if I had to! HOPEFULLY I don't have to! I am in a better place financially than I have ever been! THANK YOU NDR!
Reviewed July 21, 2017
We have an account outstanding for over a year and a half, without it being settled. We have called numerous times to get an update on a resolve, but get no straight answer. I have asked for a supervisor and have just been told they are working on it. Months go by and no word on settlement! Very unhappy client here. I think I could have done better myself. I don't want anymore money taken out of our account until I know what's being done.
Reviewed July 21, 2017
I've had nothing but pleasant experiences with National Debt Relief since joining the program. Each time I've made contact with NDR I have spoken with concerned, knowledgeable and totally professional representatives. I expect this relationship to be satisfactory throughout my indebtedness program.
Reviewed July 21, 2017
I wanted to try to consolidate all of my bills and pay one payment until I got paid off. I had great interactions with the team at National Debt Relief and the best part I like about it is that they explained all so I could understand how it works. And the second thing is, whenever I try to contact anybody by email or phone, they’ve been more than helpful, concerned, and answer my questions. While I’m working with them, I’ve been able to keep more money in my pocket. Also, it’s a better option than bankruptcy. I’d recommend them to anybody who has too many credit cards to pay off.
Reviewed July 21, 2017
The people at NDR were all great every time I call them and they kept me posted. Since having NDR, I've had peace of mind and less worry. I don't have to deal with the negotiation. Their fees are high but they do a good job. It's a lot of money but I just think that this is the money that's going towards payment. The whole process would take another two years. I've never had a problem with what they did and what they said they were going to do. NDR helped me a lot because they saved me thousands. I have already recommended them. Overall, they're great and I love them.
Reviewed July 20, 2017
I decided to use National Debt Relief because it seemed difficult to decrease my debt though I tried each month. My agent, Geetu ** was informative, knowledgeable, and compassionate. I feel fortunate to be a part of this program to give myself a chance to breathe again.
Reviewed July 20, 2017
I have had a lot of medical bills collected and I was unemployed for about 1 1/2 years. In that time I used credit cards to live on at times. I was grateful that when my debt added up and was hard to pay it, National Debt relief was there. The first time I called I always encountered friendly people. They are straightforward and easy to get started. They keep in touch and let us know where we are in our bills, and contact us immediately and conveniently through email allowing us to confirm payment. There are no hoops to jump through and they work hard to get the bills paid. I recommend them to anyone and everyone. They saved us from going bankrupt and really wrecking our credit. Thank you National Debt Relief for being a godsend.
Reviewed July 20, 2017
When I signed up with you, debt consolidation - Synchrony Bank - Walmart was included. Now, months after being with NDR, I get a call from Synchrony Bank trying to collect about $600.00 more on the account than when I first signed up. I thought my $332.00 payment each month was taking care of these bills???
Reviewed July 20, 2017
NDR has been a blessing to me. I was laid off and racked up very high credit card debt over a 3-year period. I wanted to be responsible and still pay my creditors and take accountability for my actions versus filing bankruptcy. NDR has allowed me to do that by still paying as much as I can to settle the debt but not pay the additional interest and fees. I feel I am able to now handle this situation with some level of integrity. From the beginning, NDR walked me through the process, discussed the fees/program and made sure we agreed on everything. I signed up for a 5-year program to pay off almost $60K in debt, and only a year later, almost half of that has been paid off. NDR has been responsive, helpful, informative, and very thorough. All of their reps have been courteous and friendly throughout the entire process. Thank you NDR.
Reviewed July 20, 2017
So far so good. I have completed most of the forms over the last couple of days. I'm sure there is something I have missed. I have not made my first payment yet to my account. As far as the process goes, not too difficult. Agents talk kinda fast, I hear slow and talk slow so that is a little bit of a barrier on my part. Other than that, the program is going to save me money in the long run! I'm happy about that!
Reviewed July 20, 2017
I have called multiple times and was promised a phone call back within 24 hours. To this day I have not gotten one. And I can't call during my business hours as this is my personal affairs. One unhappy client.
Reviewed July 20, 2017
I've only been in the program 4 months. Nothing has been done with any of my accounts to my knowledge (other than my monthly amount being debited out of my account). I was told the process takes 3-6 months. I have been receiving some creditor calls, which I shouldn't be getting as I have changed all my numbers, I just don't answer the phone calls.
Reviewed July 20, 2017
I have not had any problems with this service. They have resolved one of my accounts and are working on another. I am very pleased so far. I would recommend them as a viable alternative to filing for bankruptcy. I have been in the program for a year and they are getting the job done.
Reviewed July 20, 2017
I was unable to use the link to approve the (Lowe's and Kohl's) settlements. So I called in to review them. Unfortunately I didn't catch the contact's name, but she was wonderful in clarifying the offers and updating me on the status of our account. Thank You very much.
Reviewed July 20, 2017
I was looking for assistance in dealing with our debt. I was surfing the net and came across NDR. I called and Verlande answered some questions. I proceeded during that week to find out if this was a legitimate business with the BBB and online as well. I called Verlande and we continued to talk. My husband and I decided it was time to do something about our excessive debt.
Reviewed July 20, 2017
I would definitely refer this agency to a friend! Very helpful :) Customer service was great and thoroughly explained all the details of correcting my debt. I am happy to know that I am on my way to being debt free and making a better life for me and my daughter.
Reviewed July 20, 2017
I just saved over 500 dollars on a credit card debt that I owed over 1000. Happy??? With my first settlement. I'm starting to have a smile on my face and my life back from all the credit card debt I poorly took responsibility for. I sure am glad I chose National Debt Relief.
Reviewed July 20, 2017
Courteous, professional and detailed information provided. Good followup until now. Even though I'm just starting the program, it gives you a peace of mind knowing that knowledgeable persons will handle my debt with the collectors. You feel some way "protected" due to the tools that you end up having with NDR.
Reviewed July 20, 2017
Extremely informative and helpful. Not pushy. Very pleasant experience. Very prompt callbacks. Explained every step carefully. Made me feel at ease at all times. Sent emails for my review while on the telephone with me. Wade ** took his time, did not rush through the process and made sure I understood completely. Took a great burden from me.
Reviewed July 20, 2017
Glenn ** is FANTASTIC at his job!!! He made the whole process very easy and showed pure compassion in what he in everything he said. Having more people like him would make having to call for help less scary! I made this decision to get help and talking to Glenn made it so much better of an experience.
Reviewed July 20, 2017
So far so good. You pay a little more in fees that you don't first know about but they'll explain it to you. Jasmine was great over the phone. And now I just got another settlement offer. If there's hidden fees I'll let you know.
Reviewed July 20, 2017
Olivia was exceptional. She was thorough and covered everything clearly. She answered all my questions. She explained the process in detail. All the documents were sent to me via email in a timely manner, they were signed and received the welcome call minutes after.
Reviewed July 20, 2017
I signed up for this service about a year ago when my debt started to become overwhelming. National Debt Relief was up front with me about how the program worked and have been there to help with every question and concern I've had. They have negotiated my accounts in a timely manner and over half my debt has already been resolved. NDR has literally helped me start over when it comes to my finances and I am beyond grateful. Excellent Experience.
Reviewed July 20, 2017
So far I have been very pleased with NDR. The presentation of services offered was straightforward and without high pressure. They have been super diligent with follow ups and answers to my questions. Very professional approach. I was apprehensive about even calling them initially, but, barring any unpleasant surprises, I'm very glad I made that call.
Reviewed July 20, 2017
We were spinning our wheels in credit card debt... Trying to stretch our money around, paying minimums and not getting anywhere. After National Debt took over it was such a relief to make only ONE payment a month and let them deal with the rest. It looks like our debts will be resolved much sooner than they estimated also!
Reviewed July 20, 2017
Very informative and excellent customer service. They were so concern with all of my needs. They really over exceeded my expectations of them. I will recommend them to anyone. I haven't had any complaints from none of my consumers at all. Everyone was cooperative with the overall services.
Reviewed July 20, 2017
You did nothing for my debt relief the first time you took my money, and you know you have no power to do anything. Creditors do not have to talk to you, you have no letter from me authorizing such action. Now you think you are going to take my money again? Stop calling me, stop emailing me, just stop. You will be talking to the Better Business Bureau soon.
Reviewed July 20, 2017
Extremely helpful and kind. Easy process and very thorough. Made the whole experience very simple and laid back. Was nervous going into the process but after 2 minutes felt comfortable and reassured everything will be ok. Thank you for all the support.
Reviewed July 20, 2017
The only issue I've had is trying to change the date of withdrawal from account. 6 business days seems ok until you forget and try to change it a week later due to payroll dates. Is it possible to change to 2 bi weekly payments so they fall on pay dates?
Reviewed July 20, 2017
I am very pleased with NDR so far. The only complaint that I have is that Regional Finance is still sending me certified letters threatening to sue me and they claim no one at NDR have ever spoken with them!
Reviewed July 20, 2017
Joseph ** was amazing. He kept in touch with us for over 2 weeks trying to get this done. Very helpful through the process explaining every detail about the program and making sure this was the best option for me and my family. We can't wait to get out of debt.
Reviewed July 20, 2017
I am extremely pleased with the National Debt Relief program. It has been such an important part of my debt rehabilitation. I would recommend this program to any one who is drowning in debt. the representatives are very responsive and are always reassuring me that everything will work out.
Reviewed July 20, 2017
Still new to the program, but so far so good. The customer service has been quick to respond to help guide me through this process. As can be expected, I am apprehensive of any stumbling blocks from retaliation from creditors, but the feeling of relief from debt far outweighs what will come to get there!
Reviewed July 20, 2017
I most definitely would recommend a friend to the National Debt Relief program if the person is seriously interested in clearing their credit. They have been very supportive from the first day I contacted them. They have answered all my questions and are always very pleasant to speak to. The company has also made me feel secure about helping me pay and catch up to my debts. I don't know how I would have done without their support. Thank you so much for all the help I've received from the National Debt Relief program.
Reviewed July 20, 2017
I was at "desperation point" when I reached out to NDR. They listened patiently as I described my dilemma in detail, especially since I really wanted to pay my bills. From last year to the present, all the reps have been kind, supportive, reassuring and most especially, non-judgmental. I don't know how much I will owe them yet, but I'd still highly recommend them to anyone. Thank You!
Reviewed July 20, 2017
I have nothing but praise for this organization. They treat me with respect and caring and I feel no shame. My debt is almost resolved. I have saved hundreds of dollars. My credit score is going up with every creditor that gets resolved.
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