National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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- 4,874,919 reviews on ConsumerAffairs are verified.
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Reviewed Aug. 4, 2017
Don't know yet. My creditors are calling me, but I have no idea what National Debt Relief has done yet. I wished I would've waited until I was already behind in payments before I called you. I could've saved 3 months of payments.
Reviewed Aug. 4, 2017
I have nothing but good to say about National Debt Relief! They always inform when things change, always courteous and respectful and are taking care of us by helping us lower our debt. Thank you National Debt Relief for all the services you provide to all Americans.
Reviewed Aug. 4, 2017
Since signing up I have not had any communication with NDR. They have not called me or sent any updated information. There has been nothing except for my credit rating going to crap. I believe at least monthly follow up should be mandatory.
Reviewed Aug. 4, 2017
I have been with the program for nearly a year. My smallest debt was resolved a few months ago which I was very happy about, and another one is being worked on currently. I still have a way to go, but it's been a relief to have National Debt Relief working on my behalf, and dealing with any issues or problems that come up.
Reviewed Aug. 4, 2017
Overall I am very happy. The reason I didn't give 5 stars is they don't listen and take forever to return email or phone calls. They also lose paperwork. My account has been standing still with no progress on the last two accounts. I would recommend to friends.
Reviewed Aug. 4, 2017
So far, so good. Still have no settlements but the phone calls have stopped. Very pleased with Randolph's professionalism but until we move to the settlement phase, I have little to no data to gauge my satisfaction. Up to now my experience is just as Randolph described it would be and that is very encouraging.
Reviewed Aug. 4, 2017
When I signed up for the program in February of 2015 I was told it would take me 33 months to pay off my debt! The harassing and threatening creditor phone calls and mail stopped and National Debt Relief handled everything for me. My last payment was last month and it only took 29 months instead. So glad that I chose to use this program.
Reviewed Aug. 4, 2017
I went into this agreement expecting for it to take some of the load (Creditors). I feel I was duped into a scam. I have done all that was recommended i.e.: account closure, closed and opened bank account's, mailed changed of addresses, ect... I have not heard from NDR to let me know of any progress they are making. I have been clobbered by my creditors by mail, by phone, and e-mail. At the time I entered into this I was not late or delinquent on any of my accounts.
Reviewed Aug. 4, 2017
I had a great experience so far. It was easy to work with my contact Max to confirm that I qualified for the program. He was helpful and the approval was quick. I recommend calling if you are in a financial spot and need help figuring it out.
Reviewed Aug. 4, 2017
They were very helpful and friendly. They know what they're talking about and was always asking if you had questions or didn't understand anything. And they were fast in their response and sending the information out. I just enrolled, hopefully that's a sign of their commitment and service.
Reviewed Aug. 4, 2017
NDR staff are willing to help out in any way and always keep me posted in my account. In the beginning, it was a little confusing due to different payments I was given over the phone, but after - everything was clarified.
Reviewed Aug. 4, 2017
I received a letter from a creditor that worried me. The first thing I did was call National Debt Relief customer service. The young lady explained everything in detail and put my mind at ease. She was wonderful. Every time I've had to call, the people I speak with are welcoming and helpful.
Updated review: Dec. 14, 2017
I am very pleased with my decision to go with National Debt Relief. Since the very beginning, this company has been nothing but professional. They have great customer service with representatives willing to answer your questions. They have continued to keep me updated on the accounts that are being settled and the ones that are in the process of being settled. I would recommend National Debt Relief to anyone who wants to work with an honest, non-judgemental company that will save you money when paying off your debt.
Original Review: Aug. 4, 2017
So far I have had a good experience with this company. They have been good at settling my debt at 1/2 of the amount I owe. For this I am very grateful. I would have liked the negotiation process to have been sooner. Overall I am pleased with my experience.
Reviewed Aug. 4, 2017
I was not sure what I was getting into but I needed help with my debt. Not being able to make all the payments had me going crazy and they offered a single monthly payment or biweekly. It comes right out my account so I don't even see the money and they have already settled 3 of my accounts! In less than a year. I am so happy and feel so relieved. I don't have to deal with the accounts myself, they do it for you. Thank you National Debt Relief!! For giving me a peace of mind =)
Reviewed Aug. 4, 2017
What a great group of people to have working toward my financial freedom. I've had nothing but positive experiences with all of their customer service representatives over the course of the past two years. I would definitely recommend the National Debt Relief team to anyone who asks. Thank you!
Reviewed Aug. 4, 2017
The process is, at times, tedious but that is a small price to pay for the level of transparency the service provides. My agent, Teddy, was informative and up front about the initial sign up and agreements, which was appreciated. The monthly payment amount is acceptable and easily scheduled. I was pleasantly surprised that one of the creditors on my account settled as quickly as it did and it's a relief to see the monthly "thank you for your payment" emails again.
Although, I was also surprised to see an additional $400+ fee attached with those monthly payments. I did have to reference my agreement again to clear it up as it wasn't made clear at the time I approved the settlement. But again, small confusion in the grand scheme. The payments are being made on time, the communication and availability of progress reports are adequate, and I am pleased to have someone in my corner against debt that would have only gotten worse if I kept trying to address it alone.
Reviewed Aug. 4, 2017
The creditor calls have gone down dramatically. My monthly payment is less than 2 of my creditor's original payments combined. Life is a little more enjoyable now. I'm still broke but a more bearable broke. A few settlements have been completed and a few more payment plans have begun. Thanks!
Reviewed Aug. 4, 2017
Every question was answered. Even if I asked it more than once. Representative was very patient. The responses were clear and made sense. No confusion. Not super wordy winded explanations which is nice because as a consumer we're not used to the verbiage.
Reviewed Aug. 4, 2017
I had a wonderful experience and happy to find a company that understands and accommodates my needs. I look forward to resolving my debt and being debt free one day. Definitely National Debt Relief makes this life goal possible.
Reviewed Aug. 4, 2017
National Debt Relief has taken a lot of stress off my shoulders. Very good company and handle business professionally. I was shocked at how fast I seen results. Exceptional service and very friendly. It was a great move signing up with them.
Reviewed Aug. 4, 2017
Discussed in detail how and when notifications are made to creditors. How creditors handle and document delinquencies. How to handle calls and debt collection action. When and how legal firm interacts. Discussed FBPCA and documenting creditor interactions and notifying NDR.
Reviewed Aug. 4, 2017
I would like to compliment the quality program that National Debt Relief provides for people wanting to be honest in taking control of their financial life. Four years ago I was under a mountain of debt to the tune of $60,000. As of May 2017, I am completely debt free! The structure of the program allows an individual to maintain consistency and bring resolution to achieve financial freedom. I truly appreciate the quality of service and reputation this company has established in making this goal become a reality. Thank you all for your dedication!
Reviewed Aug. 4, 2017
I had reviewed and spoke with other similar companies. All were good, but National Debt Relief (NDR) stood out. I reviewed them, and others, via official sources and found NDR to be recommended by other clients. After speaking with Nathan, we felt we are best represented by them in these tough times. We love how up front they are. They did not sugar coat and made sure that everything was in order. They answered all our questions and ensured we understood their answers. We STRONGLY and enthusiastically recommend NDR.
Reviewed Aug. 4, 2017
Very customer centered. They live with their goal to help their customer be off debt... They are on top of your account and gives you feedback or update about your account thru email or by phone. They guide you all the way thru your success.
Reviewed Aug. 4, 2017
People were professional, and kind. Would recommend services to others. We failed to close on one account. But this was due to the company failing to cooperate. Both us and NDR tried on many occasions to make contact and resolve the debt. Keep up the good work!
Reviewed Aug. 4, 2017
Great experience, wish I had done it earlier in my life. All debts cleared thanks to National Debt Relief. The quickness and speediness of the process surprised me. All my questions were answered and the experienced staff was very willing to help. A+.
Reviewed Aug. 4, 2017
Never would have made a dent in my debit on my own. Every time I call, the team helps me understand. Thank you so much from Dorothy **. I can't thank you enough for all the help you gave me. Thank you to all involved.
Reviewed Aug. 4, 2017
I am happy with NDR. They helped me resolve a big amount from 1 out of the 5 credit cards. Looking forward for the next 5 to be resolved soon. When I first made the initial call I was hesitate but my father explain to me that he was once a member and they took care of his debt in total. My father became debt free in three years. Thank You NDR.
Reviewed Aug. 4, 2017
My wife and I contacted them in Jan of 2016. The person on the other end made it sound like, "Oh, we always win. It's so easy. They are afraid of us. We will be with you every step of the way." The high pressure sales tactics of the initial sign up should have been our 1st warning light. Whenever there is a settlement offer, they call you multiple times a day until you accept. They don't even tell you that you can deny it unless you ask. It ruins your credit. They charge you 21% of the original amount. They don't tell you about every offer, just the ones that help them make $$. Oh, and you have a decent chance of getting sued like us. Run far far away!!!
Reviewed Aug. 4, 2017
Wonderful experience! Great customer service and prompt responses to any concerns! Highly recommend National Debt Relief!!! Don't be afraid to call, you too can be debt free in no time! Call National Debt Relief and you will not regret it.
Reviewed Aug. 4, 2017
National Debt Relief helped me settle over 30,000 worth of debt. If you follow their guidelines and let them work for you, it will be an awesome experience. I did not have to talk to one collector, they took care of everything. Definitely A+++.
Reviewed Aug. 4, 2017
I get great customer service and the company is very informative. I love how they work with my accounts. The amount of time to pay off your accounts is very reasonable. I would recommend this company to my friends and family. This company does a great job.
Reviewed Aug. 4, 2017
Each time I've called over the last 11 months I was treated respectfully and given clear information. We recently had occasion to need an attorney and NDR affiliate has also been responsive and supportive of our needs. Our debt has been reduced by about 30% in less than 12 months.
Reviewed Aug. 4, 2017
I get frequent updates on the status of negotiations with my creditors. I really appreciate it. I had previously worked with a company who took thousands of dollars from me, went out of business. Never settled or negotiated anything and basically stole all of my money. This is a huge improvement, wouldn't you agree?
Reviewed Aug. 4, 2017
I am not satisfied at all. It is very bothersome to me that NDR takes care of their fees before they actually send my payments to the creditor. This was never discussed with me. When I enrolled I only thought there was one flat fee and not a fee for each account that was settled. I would like a supervisor to contact me immediately.
Reviewed Aug. 4, 2017
Very helpful, explained the program extremely well. I feel I am in good hands with Mark and National Debt Relief. Everyone we spoke with in the company were kind, considerate and have a sense of well being. I would recommend this Company to anyone going through the pain of excessive credit card debt.
Reviewed Aug. 4, 2017
A lot less stressful, we are emotionally getting better. Thanks again. Your team has been very helpful and knowledgeable when we ask for advice or support. And we have more capital, and intend to wipe out more debt as we proceed in this process.
Reviewed Aug. 4, 2017
I would like to see a spreadsheet of all my accounts and what's been paid and what's still owed so I know where I stand with my deposits. I have been happy that they have stopped the phone calls and letters and eased my stress level.
Reviewed Aug. 4, 2017
Excellent! I am very satisfied. They have been more than willing to work with me and have also taken care of several of my debt accounts by negotiating very well. I would definitely recommend to a friend and have to multiple family members who have also started working with National Debt relief. My credit score is already going up.
Reviewed Aug. 4, 2017
Representatives at NDR answers my questions and concerns when I call. Being in the program, I find relief with the help that I received from NDR. Most of my credit card problems are resolve in a timely manner. It is my pleasure to say that I have a good experience with them. Thank you for your help.
Reviewed Aug. 4, 2017
Everyone I have had contact with at NDR was professional and courteous. The process of getting to a debt-free life took a long time, but in my case it was necessary. I am very happy to have found NDR and to have no more debt!
Reviewed Aug. 4, 2017
National Debt Relief explained every step of the way. They helped me get out of debt in a year and half, which was half of the time they had quoted from the start. The staff is very helpful and friendly. We even had one collection in court and they took care of everything from start to finish.
Reviewed Aug. 4, 2017
I uploaded my power of attorney document through my customer portal. Waited for about a month, upon logging in I saw that nothing changed, nor did I get any call about settlements or offers. I then sent an email asking what was going on, then only was I told that my power of attorney was signed incorrectly and needed to be fixed. I wish in the future if a document is unable to be processed, you should let the person know instead of waiting for me to ask the question.
Reviewed Aug. 4, 2017
I am so proud, glad to be finished with credit card debt! Thank you NDR for your help and support. I will recommend NDR to anyone in need of debt consolidation. I can't believe I am done. It is a huge weight off my shoulders. Thank you again.
Reviewed Aug. 4, 2017
National Debt Relief has saved me so much money since I started the program. More than $600 a month. I have had nothing but great customer service every time I call. The customer service agents are very friendly, knowledgeable and helpful.
Reviewed Aug. 4, 2017
I am pleased with the way things are being made to get my past taken care of. I would definitely recommend them to my friends and family members. National Debt Relief have been very helpful and informative on ways to get my past credit problems finalize.
Reviewed Aug. 4, 2017
This program was excellent. Every single person I spoke to was knowledgeable and pleasant. When we were enrolled we were told it would take approximately 3 years and it was almost exactly that long. We enrolled in Nov 2014 and will have all of our accounts resolved by September 2017. I did have one lawsuit filed against me (due to not paying on an account I had enrolled in the program). But the NDR representatives helped me through the entire process. I didn't end up needing to go to trial and the lawsuit was eventually dropped. Obviously it was a very scary experience but any time I called or had a question, the representatives were more than happy to answer any questions I had. I would absolutely recommend this program.
Reviewed Aug. 4, 2017
I have been with NDR since 2015. They have cleared up most of my debt and I have been very pleased with their service. Recently I have had medical issues and NDR have been so accommodating and empathetic to my situation. No pressure, definitely on my side trying to assist me. Today I spoke with a specialist named Amber. Kudos for the excellent customer service she provided, as do all your CSR.
Reviewed Aug. 4, 2017
Extremely happy with the results and will recommend people as long as they do right by me. I had my doubts about them. So far things are going well with our debts being settled. Only thing that needs some fine tuning is touching base on how to get the things off of credit report.
Reviewed Aug. 4, 2017
Perhaps I did not pay attention or read all the documentation but I am disappointed to learn the negotiations do not take place until cc are seriously overdue or in collections and there is enough money in escrow to make a deal. I was forced to negotiate my own deal with Citi collectors and not National Debt Relief.
Reviewed Aug. 4, 2017
Great customer service. Helps me with all the questions I had and made sure I was comfortable before making any decisions. Still in process of this whole deal. It's going to be a long road, but glad I have the great support from National Debt Relief. I will update later when the process is complete and all is said and done.
Reviewed Aug. 4, 2017
I have been with National Debt Relief for the past 42 month. I have found that the customer service agent were very knowledgeable, and very responsive. All funds were accounted for accurately and in a timely manner. I have been extremely pleased with your company. Wouldn't hesitate to recommend to others in need.
Reviewed Aug. 4, 2017
I'm very excited when I found this program, they were able to work with me and I accomplish a lot by doing this. In fact I would have still been in the program but the minimum was $250 per month to continue with the program and all I can do is $100 a month, other than that everything was great. Thank you NDR.
Reviewed Aug. 4, 2017
The entire process is easy and my debt is being settled quicker than I had thought. National Debt Relief has been helpful every step of the way during my settlement process. I have saved a lot of time, money and hassle by using National Debt Relief. I would recommend National Debt Relief to anyone looking for help with their debt.
Reviewed Aug. 4, 2017
I am disappointed with some of the lack of communication and recommendations to settle my accounts. For example, I have only had one of my accounts settled, and that's because I was encouraged to settle for a monthly amount that pretty much takes all of my monthly installment payment. So, for that reason, the other accounts will have to wait until March 2018 before I can settle any of the still outstanding accounts. I understand I can make more deposits outside of my regular monthly deposit, but if I am able to make LARGER monthly payments, I wouldn't have had to engage National Debt Management to resolve my debts because I could have CONTINUED MAKING PAYMENTS! So now I am in a bit of a fix, because I do not have more money to send you guys and my accounts will continue to be unsettled. I am not very happy.
Reviewed Aug. 4, 2017
I've had nothing but success so far with them. They answer my inquiries in a rapid and timely fashion, and work with me whenever I need to reschedule a payment date. The repayment cost is not astronomical, and so far I've had no issues with them.
Reviewed Aug. 4, 2017
My experience in the beginning was pleasant. I was filled with hope. However, when things started to take a turn for the worse in my life I quickly learned that I was just another number and not a person. I lost my job and I get a call every couple of days "have you done this yet" "when will you get to this" "we need your payment" "if you don't do this lawyers will come after you" "if you don't pay us we will drop your account". Wow is all I have to say. That's not even all of it. In a very overwhelming time as losing your job and family members in and out of the hospital, the last thing you want is to be harassed like they are a creditor. When you explain your situation it seems to go on deaf ears. They really don't care. There is no hardship program. Funny how the manufacturer of my vehicle will help me out more than a "Debt RELIEF" program. Right now I'm just disgusted.
Reviewed Aug. 4, 2017
NDR fights hard for credit card debt and helped me quickly reduce my debt. I wish I had known more about the impact on taxes so I could have prepared better. 6800 bucks in extra taxes the first year and 6000 bucks the second. Ouch!
Reviewed Aug. 4, 2017
Helped get me out of debt and did all they promised. I can now sleep better at night knowing I'm debt free. If you are drowning in debt you should call National Debt Relief. They can help you help yourself be debt free.
Reviewed Aug. 4, 2017
Was told if I paid in full in advance; my debt would be taken care of in advance within three months, and honestly right now it has bordered on six months. I am still waiting. I don't know what else to do.
Updated review: Sept. 18, 2017
I got to speak with Mr. ** who was very helpful and kind. We got my issues resolved without any friction. I would definitely recommend this service to a friend. The service provided helped immensely as we were in debt in excess of $75,000.00.
Original Review: Aug. 4, 2017
Satisfied with the experience. The only thing I did not like or felt was annoying was that every time I called to provide authorization or secure information and I had to speak to a different person. The other thing that I do not like is that I want to close the process and I am told that you cannot provide me with a bill showing what due and owed.
Reviewed Aug. 4, 2017
I couldn't ask for any better program than I have with this company. Not only works with creditors but will work with you. I'm retired and have had trouble with monthly payments. National Debt Relief worked with me several times so that I could make it through the month and still stay with the program. They have been a God send.
Reviewed Aug. 4, 2017
It is starting to work. More creditors are starting to participate. Do not let the creditors bully you or try to make you think that they are your only alternative. Your credit score will go down and will eventually go back up. Live within your budget or you will never get it done.
Reviewed Aug. 4, 2017
Called to change amount of this month's payment. Very hard to hear and understand party I reached. Lots of background noise, crackly line, sounded like very poor connection. She did accomplish my request, so I am satisfied. She was able to complete the change, and I appreciate that. Quality of phone on her end was very poor.
Updated review: Oct. 4, 2017
Very happy and pleased with the service I received from the company. They have reached out to me to let me know about my account and what was going on with it. The person I talked to understood that I am really wanting to hurry up and pay off my debt.
Original Review: Aug. 4, 2017
I wish there was more communication on a monthly basis. That your accounts are assigned to one agent. So that way you could build that bond and they could get to know you and your status better. I am just waiting to hopefully finish.
Reviewed Aug. 4, 2017
Always so helpful and the colleagues take their time to answer all my questions. They have a dedicated customer service line for their clients. The phone reps are courteous and eager to help me with my finances. They have helped me so much.
Reviewed Aug. 4, 2017
Great customer service, answered all my questions fully, related to me on a personal and professional level, were always available with very little hold time, easily took care of creditors and their relentless calls. And most of all saved me a ton of money.
Reviewed Aug. 4, 2017
Great, everyone very polite, very descriptive of what will happen, what is happening, and shareful of info when I asked questions. Very good... I gathered knowledge from the service personnel, and happy to get started. Of course, without any doubt, I would certainly offer a share of this program to any of my friends or friend if any one asks for a debt relief program. I am happy terrifically so... happy to rid the debt.
Reviewed Aug. 4, 2017
I was kinda scared/worried at first when I called this company, but they have actually been great! I only have 1 bill left, it was kinda tough for the past 2 years budgeting, but now I just feel relief not having these bills over my head and constantly worried and getting collection calls. I would recommend them to anyone who just wants to get out of debt.
Reviewed Aug. 4, 2017
Have been happy with the service and customer care I get with National Debt Relief. They are also informative and always asking if I have question that they might need to answer. Very happy with service I have received so far.
Reviewed Aug. 4, 2017
I was so distressed with my current financial situation! After suffering from a fractured tibia and months of being out of work with no pay, things were really bad!!! I thought bankruptcy was my only option until I called National Debt Relief! I am on my way to being financially stable again & can't believe the help they provided for me! Amazing! Thank You!!!
Reviewed Aug. 4, 2017
I just recently started working with National Debt Relief. The people are caring and supportive and understanding. We are looking forward working with them to get matters resolved. God bless y'all. My prayers are with you all. Thank you and God bless you all.
Reviewed Aug. 4, 2017
My first payoff you collected your fee during the same time as you were making the payments.The next one that is being paid off you are paying them a small amount and collecting your payment up front. I called and it was explained to me. I am very please. Thank you.
Reviewed Aug. 4, 2017
My first time contacting NDR. Customer service was very good from everyone I talked with. Coming from 40 plus years in a customer service field I know how hard it is to keep focused and a smile in your voice. Your CSRs did a great job.
Reviewed Aug. 4, 2017
Everyone I spoke with were so helpful and thorough. I would highly recommend this service to a friend if the need arises. I also appreciate the fact that I could reach the team for any concerns and questions I might have. More power to you.
Reviewed Aug. 4, 2017
I am satisfied with how National Debt Relief is working with creditors in order for me to become debt free. I am skeptical at first but I am very thankful that I had the right decision. It is easy to call or contact them. Their agents are very knowledgeable and friendly. Looking forward to a debt-free life in 3 years. Thank you!
Reviewed Aug. 4, 2017
So far, within the first 6 months, I have had several credit cards negotiated and paid off for just a small fraction of what I owed. Service is always awesome. There are times when extra money is needed, but just save up and do your best to pay it. So far, this is a great program. Can't wait to be debt free. Thanks
Reviewed Aug. 4, 2017
I have only been with this company for about two months and I am totally satisfied so far. It is a relief that I only make one payment instead of trying to pay different creditors and constantly getting calls from them. I am pleased with the fact that they call me with updates and they are very detailed in the processing of my debt payments. I would totally recommend this company to anyone who is in debt and needs help.
Reviewed Aug. 4, 2017
I feel like I'm throwing my money away. Anytime I ask a question or send documents in I'm receiving from my creditors I get the same answer... Thanks and that's it. It's nice to know what the heck is going on.
Reviewed Aug. 4, 2017
I am so grateful to National Debt Relief... They helped when I was struggling financially. Don't know what I would have done without their help... I have definitely recommended them and will continue to do so. Next year I will be debt free!!! Thank you.
Reviewed Aug. 4, 2017
Signing up was a breeze and everyone that I spoke with was friendly and eager to help me and answer every question I had. So far I have no complaints. My accounts will not be settled for a couple more months but I will gladly update once I receive my first notification.
Reviewed Aug. 4, 2017
The experience that I had with National Debt Relief was phenomenal. I dread talking on the phone with any type of "business" but when talking to the representatives at NDR it's like talking with family. They are super friendly and genuinely want to help you with any questions that you have. They walk you thru every step. They are extremely helpful.
Reviewed Aug. 4, 2017
Thus far, I've been satisfied. However, I feel like you take too long contacting creditors. I'm now back to harassing phone calls from 2 creditors & one of which you've negotiated with yet haven't given them a timeline. I added a creditor to my program & due to them not being contacted & through other tactics, they've managed to withdraw monies from my acct, so now I must remove them from the program. There has to be a better system in place.
Reviewed Aug. 4, 2017
So far, I have had one account settled. It was for less than half of what I originally owed, so I'd say that experience was great. I still have several more accounts to settle, so I can't review the program as a whole yet.
Reviewed Aug. 4, 2017
I've used this service for a year or so and I've had a very good experience with them. After having to leave my job to care for a family member and not being able to pay off some bills before leaving... it was a disaster for me! I ruined my credit! NDR has helped me get bills paid so I can breathe and not feel so overwhelmed. Slowly I am rebuilding my credit again. Thank you.
Reviewed Aug. 4, 2017
When I started I had some reservations about starting the program. But I must say everyone has been outstanding answering all my questions and finding solutions. They truly care about helping you out and taking away a lot if not all the worries that come with being in financial stress. I have upcoming changes and they are more than willing to work with me. I would recommend this company to everyone who wants out of debt.
Reviewed Aug. 4, 2017
Although you were very professional in setting up my account, I have no other experience with you to rate. You have not initiated any negotiations on my behalf and I have reached the point (and I am sure all clients do) where I feel it is time to move forward with the negotiating process. I have not paid my accounts since May so I feel it is time for my final confirmation that this process is going to work for me. A suggestion regarding your email: Say it is from National Debt Relief. When it says 'Client success team' it looks like spam. I nearly deleted it without opening it. I wonder how many clients delete it without ever reading it.
Updated review: April 18, 2018
It's almost a year now since I started the program. Everything's going as expected. Nearly half my debt with creditors is settled. Having to worry about a single payment rather than a dozen makes a world of a difference. Less stress is wonderful. Couldn't ask for a better experience. There are just two things though. Just filed my taxes but that was expected. And I still get constant calls. It happens nearly every weekday, up to 2-3 times and the numbers change so I can't just block them.
However, it has been significantly reduced since settling with half the creditors. And I never get any calls at my workplace anymore which is great. Nowadays I just keep my phone on "do not disturb" on top of keep it on silent mode. Overall great program and looking forward to successfully completing it to become debt free in the coming years.
Original Review: Aug. 4, 2017
Started the program about a couple months ago. I already had collections on a couple of my accounts before joining and have been receiving calls from creditors and agencies at work and on my mobile phone daily. I did all the research I could and opted to do this instead of bankruptcy. It's a long and slow process for me and I am fully aware of that.
Since starting the program, two debts have been settled. The calls at work have gone down a bit. They still happen but instead they play some kind of prerecorded telemarketing message. I know it's a collection agency because seconds later they call my mobile phone and leave a message stating that they are from collections. I guess it's fine that way for work because they're not asking for me. My coworkers don't have to take daily messages anymore when I'm not there. Overall, I'm happy with the program. The lower amount debts have been settled and I'm hoping the larger ones will follow soon and I'm hoping the calls will stop. I'll give NDR 4-5 stars once they're able to settle one of the larger debts.
Reviewed Aug. 4, 2017
Professional and respectful! Very knowledgeable staff in regards to their program and providing all the information that I needed. NDR staff made sure that I understood the program and that all legalities and such were explained and that I was provided with all info.
Reviewed Aug. 4, 2017
The first few months were a little stressful, but now that settlements are starting to be made with my creditors it's such a great feeling. I'm so glad that National Debt Relief is helping me get back on track financially!
Reviewed Aug. 4, 2017
If anyone has negative things to say about this company, they simply have never dealt with them before. Not only are they working diligently to get my debt reduced, but their staff is amazing. They have truly changed my life. I was so in debt and stressed all the time and now, I just wait to hear what they've negotiated with the creditors. It's beautiful, and you can't put a price on peace of mind, even though I'm paying less than half to NDR, of what I was paying creditors before I signed up. I'm so very thankful for what they have done for me, and highly recommend them.
Reviewed Aug. 4, 2017
It's a slow process because I can't afford to pay more money each time. But hopefully I will be able to speed up the process. It has made my life less stressful without the daily calls from the collections. The updates on the progress of my accounts has been very helpful.
Reviewed Aug. 4, 2017
I would highly recommend NDR cause of the professionalism they show and they treat you with respect. If you have any questions they are prompt to answer them and are easy to get ahold of. Pretty easy to work with the website also.
Reviewed Aug. 4, 2017
Everyone is very friendly and very helpful! Only recently I told them I have extra money and want to close the last two accounts - they have taken a month and still not closed the accounts. That's the only issue I've had with them in the 3 year program!!
Reviewed Aug. 4, 2017
I will start by saying that this program seemed to be a good idea and it seemed to be going well for over a year. I paid 50% of my debt off. Then, apparently, I made the mistake of switching bank accounts this past year and I kept calling to let NDR know that I no longer used the acct. they had on file. They would keep telling me that I would have to call back once my posted payment cleared and I kept insisting that it would not clear because I no longer use that bank. This continued, two calls later - I ended up paying with my new debit card, just so they could update my bank information. One of my debts was scheduled to be paid 7/27 and a withdrawal from my new acct. was going to be deducted 7/28 (which takes 8 days to clear in their system by the way) this caused NDR to lose my agreement with the debtor and my account went back to its original balance.
Yes, people after months and months of payments because NDR missed my payment by a few days, I lost the negotiated balance with the creditor and now my balance went from owing a little over $3k back to $9k - this is a complete joke and they keep telling me to allow them to renegotiate with the debtor and that my payments will not have been for nothing, really? Well, what happens when the new balance owed is more than the original? Of course, it's all a gamble and I basically have been paying NDR for months and months and my progress is back to 0%.
I told NDR today that if they come back with some ridiculous amount owed from the creditor, I will cancel my program that day. I could not be more disappointed and feel so disheartened that I wasted so much of my hard earned money for nothing! Basically, I am back to square one. So, keep in mind if you miss ONE payment people all the payments, all the effort, all the trust that your debt is getting fixed will be a complete and utter disappointment. At this point, I wish I would have filed Chapter 7 but I tried to do the responsible thing and pay back what I borrowed.
Reviewed Aug. 4, 2017
After months of stressful living I decided to research National Debt Relief, I found they were an accredited company with really good reviews. I decided to make the call and I'm so glad I did, within minutes they were able to formulate a plan for my situation, Lower my monthly payments and allow me the opportunity to start to bring my debt under control.
Reviewed Aug. 4, 2017
Initially the payments were in my budget then each time they settled the amount went up. This June I was supposed to complete the program but have to keep paying for almost another year. Sure the debts themselves went down with how much they were owed but overall I'm sure I played much more than the cost of the debts to this company. It grouped all the bills and stopped the interest, but trashed my credit the entire time I was paying for over 3 years once it's done. Then with each bill paid off look forward to paying the irs a tax fee on write off accounts even though they were paid to two different companies and settled.
I will consolidate or trust credit again. Soon as you have a sudden life change the debt it more stress and years of problems over selling everything you own and buying a small camper to live in. It's a much smarter and cost efficient plan than dealing with banks scamming everyone through as many avenues as possible. I'll be glad when it's done.
Reviewed Aug. 4, 2017
The team is always so understanding and has solved all the problems I've presented. Went into this nervous but they eased all my fears and walked me through the worst of it. Even when we were sued they helped me take care of it fast and without stress and anxiety. I'm so excited. I'm less than a year away from being debt free!!
Updated review: Sept. 21, 2017
I think that maybe the folks at National Debt Relief would let us know what is going on a little more (a little more communication). WE DO LIKE WHAT THEY HAVE ACCOMPLISHED. We would recommend them to anyone that is in need of debt relief. Thank You.
Original Review: Aug. 4, 2017
All I have seen is my money being deposited for four months. No results yet. Very little contact from you folks letting me know what is going on. It's getting frustrating and I am getting worried that I am being taken to the cleaners. I have read some bad reviews on global bank and it has got me thinking on if I have done the right thing.
Reviewed Aug. 4, 2017
After making payments of more than $1,500 over a five month period there have been only three settlements made and I am still getting many phone calls. After reading the Client Welcome Package, I believed that "One of the first things your debt resolution team does for you is to send the Authorization to communicate and Cease Communication Letters to many of your creditors." To date, most of my creditors have not been informed. Also, records from NDR and the third party do not match.
Reviewed Aug. 4, 2017
So far, only bad things have happened. Lots of credit calls, credit tanking, insurance premiums higher because of failing credit. I'm feeling pretty vulnerable and not particularly protected or supported by company's involvement. I am hoping this improves as process continues, but right now things aren't good.
Reviewed Aug. 4, 2017
National Debt Relief is unmatched. From experience, I can see why they are leading the industry. I recommend them for anyone looking to become Debt Free. They have brought me so much calm to an otherwise overwhelming financial situation. I'm forever grateful.
Reviewed Aug. 4, 2017
I needed help with my debt and National Debt Relief helped me get back on my feet. I was glad to get the debt settled. It cost me a lot every month and it felt so much better to be done at the end of the program. I did have some collectors putting bad things on my credit report. National Debt Relief did have an attorney that dealt with the bad credit report marks.
Reviewed Aug. 4, 2017
I am so relieved at the hard work we have put into this service. I also question the length of time it takes to pay this off. We were set up for 18 months, it's gone beyond that deadline. I saw that the attorneys get paid before my bills do. They get a lot of the money sent to you. If that was not a priority my bills would have been finished by now.
Reviewed Aug. 4, 2017
I have only been in the program for about 2 months and so far it is ok and they are working with me and trying to get things resolved. The credit card companies are always calling and trying to be a real pain, but all in all things are better than not doing anything.
Reviewed Aug. 4, 2017
I am so grateful I started this process of debt relief. I look forward to receiving the emails that tell me a credit card company has reached a settlement! The initial process of starting was easy and quick. So far, I have reached agreements will all but three creditors so far!
Reviewed Aug. 4, 2017
Very easy to sign up, advisor was very friendly and called in timeframe I asked, everything done electronically except things that must be done via paper which are clearly described in the booklet and are very easy to do. So much less stress. Has changed how I spend money and that is the best part!
Reviewed Aug. 4, 2017
Finally they're done with my case but they charge me about 4000 dollars more than what they signed on contract, their customers service was good but I never understood about that 4000 dollars, I wish they had translated for other languages, but they don't. It was a hard experience.
Reviewed Aug. 4, 2017
Great website. Great customer service. They really do what they say they're going to do. Patient and explain in detail everything concerning the program. They have achieved settlement agreements timely. This program has already saved me thousands of dollars and I'm only a third of the way.
Reviewed Aug. 4, 2017
I want to express my appreciation for the level of customer service that I receive every time I call and have a question about my account. Very professional and friendly staff that in my opinion goes above and beyond. Thank you!
Reviewed Aug. 4, 2017
I have been in the program less than 6 months and already had two accounts settled. That is truly an amazing job and relieves a lot of stress for myself. I look forward to getting all my accounts settled with your company. Thank you so much!
Reviewed Aug. 4, 2017
Very happy with your company and help. My only critique is I would like monthly updates. It would be helpful to know my progress so I can track and see how I am doing and what creditors have been agreeable. Thank you.
Reviewed Aug. 4, 2017
During the two plus years I was with NDR I actually had more damage than good to my credit report and I was summoned to court because of a lack of responsibility on NDR's side. I had to fight, on my own, with no help from the supposed legal department I had paid to cover any problems. The statements were confusing and I could never get a straight answer from anyone there. I do not recommend this company to anyone.
Reviewed Aug. 4, 2017
You guys are great at working to help me get my debt in check. Thank you for all that you have done. Anytime I have needed to discuss something with your team it was very easy and quick. I never have to wait on hold to speak with someone.
Reviewed Aug. 4, 2017
Every time I've been on the phone with one of their agents, they are very professional and courteous. Most of the time they can answer my questions but if not they will always refer me to a supervisor that can help. I really appreciate all the work the company has done for me and my account.
Reviewed Aug. 4, 2017
Very professional and helpful. Saved lots of money and learned a lot about my finances and managing my money. I would recommend them to any one needing help with their debt. Very easy to communicate with and very courteous and knowledgeable personnel.
Reviewed Aug. 4, 2017
Representative was very good and answered any questions I had. She was very nice and helped me in helping me solve my debt problems. This program helped me out significantly. Due to my divorce. I do know a few of my friends that have debt issues to this program. Once again I would like to say this have been helpful to me and could have come at a better time! Thank you very much!
Updated review: April 18, 2018
I’m so happy with the service that NDR has helped me with. I would use them and recommend them to friends that may need help with debt. They have informed me every time they have had a settlement that I needed to be informed of.
Original Review: Aug. 4, 2017
It's hard to get on the website to view my account. Can you please go step by step so I can log on? I would like to see how much I have in my account. I have tried to log on a few times without success.
Reviewed Aug. 4, 2017
I have been working with National Debt Relief for about 6 months now. They explained everything to me and were very helpful. I am stressed though because it has been a long process and it isn't over yet. Only 1 of 2 companies has been settled and each week my credit score continues to fall. The fee is substantial too, so it isn't a magic fix. If there is any way for someone to avoid having to go this route and just pay off the debt I would highly suggest it. I hope my 2nd company to settle is done soon so that the ball starts rolling.
Reviewed Aug. 4, 2017
I had the privilege of working with Chris ** who was professional, patient, and explained the step-by-step process extremely well and has been available for my emails and phones calls when I have had questions. This is all new to me and I am so grateful for what you all do. Thank you so very much.
Reviewed Aug. 4, 2017
Best decision I ever made. Their team is Very easy to work with. Very informative on all question that I have. I would definitely recommend Debt Relief to a friend. Thank you for helping me get closer to my goal of being debt free.
Reviewed Aug. 4, 2017
Excellent communication and service by the individuals who work at this company. They are providing a great service for anyone who has a issue with outstanding debt. Since I have joined Debt Relief they have been very efficient in their task of providing me the help I need.
Reviewed Aug. 4, 2017
As I am not completely done with my debt consolidation I can't say that I'm happy with this process. Pros. In my opinion this is better than doing a bankruptcy. Did you not get any more harassing phone calls from your creditors, you may have One like Barclays that will send you notices that you have been reported as dead LOL and asking your family members for money. But in general they take care of you.
Cons. You do not have any security on whether the debt is actually settled or not. For instance I had a debt they said it was settled and the credit card company came back and asked for more money after two years of it supposedly been settled. You do not get any letters stating that your debt is settled and complete. In my opinion if I was to do this all over again I would've settled all the debts on my own using the same format they used. It might take you a lot more work. But it will save you even more money. They do not work with American Express like they state that they can. Their customer service agents are really good and pleasant to talk to. Maybe my opinion will change when my consolidation is complete, but for right now I am not very happy, and I do not feel secure that my debt is actually settled.
Reviewed Aug. 4, 2017
I was feeling a "bit" stressed over the amount of bills and monthly payments I had gotten myself into when I read about National Debt Relief. I contacted them, got some paperwork sent to me, established a manageable monthly payment, then I fell. I was off work for over 5 months!! Fortunately the monthly amount I pay them was doable and they have made some settlements with a couple of my creditors and are working with others. Some folk would tell me I would be sorry, that it was scam, that I shouldn't deal with anyone out of state, but I can now tell them, "I made the right choice!" Thank you National Debt Relief.
Reviewed Aug. 4, 2017
The folks at "National Debt Relief" were very helpful in negotiating my credit debt and lowering the amounts owed, gave low monthly payment options, helped raise my credit score back to 600 from 400, and within two years I am now debt free!
Reviewed Aug. 4, 2017
A friendly and personal company that cares about me and how to solve any issues I may have throughout using their services. National Debt Relief has given me the ability to be able to manage my debts and breathe again. It has been great working with you National Debt Relief.
Reviewed Aug. 4, 2017
Very knowledgeable staff that can answer all questions quickly and with the ability to lower my debt so quickly it makes it feel like they care about me and my financial future. I have tried other west help companies with pretty much no help. They took money and did not complete what was agreed on.
Reviewed Aug. 4, 2017
The representative that is working with me is articulate, prompt, honest, and efficient. I was quite impressed with the negotiated agreement that he worked out with the first creditor. He was honest about what could happen and made no false statements.
Reviewed Aug. 4, 2017
I live on social security and did not know how I could repay my credit cards due to medical costs. National Debt Relief worked with me to negotiate a deal with them. Their help has been a blessing. The team is the nicest to work with and put my fears at ease. I am dealing with my last creditor and am almost free. Thank you.
Reviewed Aug. 4, 2017
Extremely dissatisfied with the knowledge of the representative that helped. I have one debt settled and am making $400/month to the creditor and only 100 to my account to settle another. They wouldn't let me pay off the 1st creditor debt completely and put 20% into my account to speed up negotiations. I was furious and wanted to clear that debt completely because at the rate of $100 a month I'll never settle. Talked to a manager and he assured me this can be done and have been waiting for his call back. Bad advice and service.
Reviewed Aug. 4, 2017
I'm not happy with other this company, work very slow and bring your payment higher when you need to reschedule a payment with advanced notice. Interesting that one debtor was finally paid and payment become higher. I think is time to look for other options.
Reviewed Aug. 4, 2017
So Far so good, hardly have any pestering phone calls. Additional payments are very tough when you schedule the 1-15 of month. If additional payments are needed they need to be scheduled after the 15th of the month. My limit for additional payment is $250. Customer service is very polite and seem eager to help.
Reviewed Aug. 4, 2017
They have been very good about communicating with me in a timely manner. The portal is an awesome way to track my progress. I still have a long way to go but I believe they will be with me every step of the way. Coming up on my first year.
Reviewed Aug. 4, 2017
Great service so far! I was a bit skeptical at first when I decided to enroll with NDR. This program is great, the people are very friendly and efficient, and the process moves quickly, they work to get your bills paid for a reduced amount. They have settled 4 of my accounts within six months.
Reviewed Aug. 4, 2017
I have Been totally left in the dark about what's going on. I'm being harassed at my work, at home. I've called and can't get any answers. I'm quite upset about everything. And not getting support. I have made all my payments but no support.
Reviewed Aug. 4, 2017
I really can't rate you as a business right now because I still have creditors calling me. You're taken 3 deposits out already and still no negotiating with at least one of our creditors (the one with the lowest amount on the card). Ask me a few months from now when I start to see results.
Updated on 10/11/2017: I have been in the program for almost 4 months and have $$$ sitting in my account with them and have seen no progress in sight. They keep telling me they are negotiating and can't tell when they will reach a settlement with my creditors. I don't think I would recommend this company to anyone.
Reviewed Aug. 4, 2017
When beginning with NDR, there was constant communication. Usually a weekly or monthly telephone call. After 4 months that abruptly stopped and the only communication I now have is when I initiate the communication. That bothers me as I usually do not get answers to my questions as to where NDR is on negotiations with creditors on my behalf.
Reviewed Aug. 4, 2017
I have asked that your team please contact Sallie Mae which is the reason I had to come to you for assistance with debt. I continue to receive numerous calls from them and they have "sold" my account to other debt collectors. I thought this company would work with them to get this to stop. I appreciate working with the other debt collectors but I really wanted Sallie Mae addressed.
Reviewed Aug. 4, 2017
My experience so far has been very professional but I'm just in the beginning phases of this process. Website has all the information on my deposits and where my accounts stand for now with the amount of dollars that have been deposited so far.
Reviewed Aug. 4, 2017
After the first 2 months in the program I can honestly say I made the right choice by used National Debt Relief! I have already had my first settlement. The staff is very professional and explains the process thoroughly. They are easy to reach if you have questions and answer with courtesy. The web link to follow your progress is easy to access and read. Thank you for helping me get a fresh start to a better life.
Reviewed Aug. 4, 2017
Although National Debt Relief has been assisting me with my debts, my experience with them for these few months has been a good experience. They have been very kind, understanding, and always accommodating to my needs and finances. If ever I know of anyone with Debt issues I will be able to give them the name of a reliable Debt Consolidating Company "National Debt Relief".
Reviewed Aug. 4, 2017
They did a great job! The amount I owed would have taken me many years to pay and they negotiated so I could pay off my large debt. Now I owe zero in credit card debt. My FICO score is slowly rising which will help me in the future.
Reviewed Aug. 4, 2017
My experience so far has been great. I would Recommend to anyone with Debt problems that think they have no way out except Bankruptcy. I checked into all my options & National Debt Relief was Rated the highest on the Better Business Bureau & that helped give me confidence & I'm glad I did!!!
Reviewed Aug. 4, 2017
My experience with National Debt Relief was wonderful!! The service providers that I came in contact with were so friendly and very helpful. I was in the program for one year and was able to pay off my main credit cards and consolidate the small ones, making my monthly payments affordable. I would strongly recommend NDR to my family and friends!!
Reviewed Aug. 4, 2017
Great customer service and support system. I am glad I found them to help me with my debts. When I first started I was worried but Danny and the rest of the team explain the process to me and made sure I understood the process. Thanks.
Reviewed Aug. 4, 2017
I found National Debt Relief from a Google Search and at first, I was very skeptical! I gave them a call and started the process of getting my finances back on track in mid 2016. I am happy to say they have been so professional and helpful and have already helped me so much. They handle all the calls from pesky collectors and have helped my stress levels so much! I highly recommend National Debt Relief to anyone who truly needs help with Credit Card Debt.
Reviewed Aug. 4, 2017
Hi. I highly recommend National Debt Relief. Not only did they negotiate the best offers with my creditors, but I was offered a loan from Liberty financial which is their partner to settle my accounts while keeping my payments a few dollars less. This will allow me to start the building process credit repair!! I see becoming a homeowner in my near future!! I will definitely keep you posted!! Thank you National Debt Relief.
Reviewed Aug. 4, 2017
At first, I was skeptical about getting into this type of program. I thought I could do this on my own and why would I need anything like this, but believe me... it has been quite the experience. The team works FOR you and they work WITH you on all the issues you may have with creditors. I got myself into a bind and it was my fault, but mistakes happen and NDR has helped me to manage the accounts, pay off over 75% of the creditors I owed money to and get back on track. My credit score has improved drastically and I am well underway to being financially healthy. It is amazing how we adjust when we have to. I should be very close to completing my program and I am very proud of myself for sticking with it.
I would definitely recommend anyone going through the struggle of being debt free to contact NDR for help and guidance. Please do not put off taking care of those delinquent creditors. They do not go away. I only gave 4 stars because we are not done yet. I didn't want to jump the gun and give a full 5 stars until I have completed my program, but from the beginning... I have had no issues, complaints or regrets about starting the program. Good luck!
Reviewed Aug. 4, 2017
My experience with National Debt has been one of the best choices I've made to help with my financial situation. They took over and made my life my easier. I would highly recommend them to anyone in need of assistance.
Reviewed Aug. 4, 2017
When I came, I was in a great deal of debt and I was really helped by the program. It was easy to add new debt if needed and when I called in, the people on the phone were generally helpful. The only issue I ever had was that initially I was told that the payments couldn't be on specific days, but had to be a specific amount of time apart. In other words, I couldn't do all payments on the 2nd and 17th of each month, I had to do 2 weeks apart, which occasionally caused problems when I had two payments on a single paycheck. After a while, I did get someone who was able to get me on specific dates, which made the whole process a lot easier and made my budget planning work much better.
Reviewed Aug. 4, 2017
They are always professional and down right sweet when you talk to them. They are understanding and seem to care about helping you out. I have no doubt they will do a amazing job! I look forward to getting this all behind me and believe they are the right people to make it happen in a timely manner.
Reviewed Aug. 4, 2017
My experience has been exceptional from my first call inquiring to see if I was a good candidate. Everyone I have spoken to has been very nice and always answered all my question and made me feel important, not just another customer. I would and have recommended them to anyone who was in my same situation.
Reviewed Aug. 4, 2017
I called National Debt Relief one year ago. My income was cut down more than half after I had to retire for medical reason. At first I was a little concerned about what was going to happen. Six months went by and nothing happened then all the sudden my first settlement offer came up and they saved me $4000.00. Then one after another one year they have settled 4 other debts saving me another $2000.00. I am glad that I called them because I am able to settle my debts without having to file bankruptcy. It truly is a relief that handle all my debt collectors so the stress and pressure are off me. Thank you National Debt Relief.
Reviewed Aug. 4, 2017
National Debt Relief was wonderful to deal with. They did an excellent job and I would still be in massive debt if it was not for their negotiation skills. I highly recommend them if you want to manage your debt and have it paid off quickly.
Reviewed Aug. 4, 2017
I am so excited. Soon I will be debt free! One monthly payment that is all! No harassing calls! This is the best decision I could of made. I never realized it was this easy! It's easy as National Debt Relief said no lies all truth! They are the best!
Reviewed Aug. 4, 2017
I emailed a letter from one of my creditors and no response or status update. It's been 3 months and none of my creditors have been resolved. I continue to be called by creditors. I'm so unhappy I don't know if I made the right choice in selecting you guys.
Reviewed Aug. 4, 2017
From the moment we signed up, not only were we NOT judged but, treated with respect. The entire process was explained thoroughly. Our questions were always answered in a timely and efficient manner. We were always kept in the loop with any changes and updates. If we had to (hopefully not) we'd use them again, no question.
Reviewed Aug. 4, 2017
NDR saved my financial future. I’ve been working with them for just over one year & I learned that I can live without using credit cards. The first account they settled saved me $8,178! I’m glad I called them & highly recommend them to help you.
Reviewed Aug. 4, 2017
I have been dealing with National Debt Relief for over a year, and every one of my experiences with them has been very positive. They're very helpful and try to ease my mind. I would definitely recommend them to family and friends.
Reviewed Aug. 4, 2017
Unfortunately nothing has been resolved as of now. The creditors keep on calling me and no credit cards have been paid. I know money has been withdrawn from my account but I thought the process would take in effect as soon as possible, that's why I looked for your help. Could you please let me know when will that headache of the creditors get paid as soon as possible.
Reviewed Aug. 4, 2017
I just started with NDR and so far it's been a great experience. Less stress and more to spend on other bills that I was not able to pay before joining National Debt Relief. I'm able to spend more time with my children since I'm a single mom trying to make ends meet.
Reviewed Aug. 4, 2017
I think the company should contact all creditors to have them stop calling also. Other than that the experience has been pretty painless. I would like them to email me a contact number information so I can call with some of these phone numbers of my creditors.
Reviewed Aug. 4, 2017
Ok so far. The process is slow and stressful. Never knowing if you may end up in court. I'm hopeful I won't. Hope to be debt free in 2 years or less. The questions I've had have been answered most of the time. When there's no other way except bankruptcy I'd rather do this. Yes, it's hurt my credit. The fees are pretty high, but what do you do when you lose your job and nowhere to turn. Hoping for the best.
Reviewed Aug. 4, 2017
National Debt Relief was very eager to assist in clearing away my debt. They are easy to communicate with and work well with clients and their demanding needs. They work fast in the process so you see results sooner rather than in 3 years like other programs.
Reviewed Aug. 4, 2017
They have been great. They helped to cut the amount of each credit card to almost have the total I owed. Customer service has been excellent and highly recommend them. I would not been able to get my life back on track without National Debt. Amazing is all I can say.
Reviewed Aug. 4, 2017
National Debt Relief lives up to its name. I followed their highly affordable payment plan and within a year I had eliminated debts that would have kept me financially burdened for years. I can finally put money away for the future instead of making minimum payments on debts owed from my college years.
Reviewed Aug. 4, 2017
Great service, however I wish they had a credit score tracker that shows your credit scores as you start paying off your debt. IT will be helpful to know what your credit score was when the program started and what your credit is after the program ended.
Reviewed Aug. 4, 2017
My experience with National Debt Relief has been awesome. I am very pleased with the service that they provide and the patience the staff. Their service is very beneficial for any one that is overwhelmed with credit card debt. They are very professional.
Reviewed Aug. 4, 2017
Everyone is friendly, patient and eager to help my family with our debt situation. I'm glad my husband and I chose to make this call. My family is glad that Debt Relief is getting us closer to being debt free.
Reviewed Aug. 4, 2017
It was an easy and painless process. It was nice to have someone fighting the creditors for me. It helped reduce my stress. It was a long process to get everything paid off but it worked great. Not having the unnecessary credit cards has been a nice way to keep our spending to a minimum and made us use cash more than credit and getting into more debt.
Reviewed Aug. 4, 2017
Since we first started at 30000 and no hope. I'm almost debt free and the hope is restored. They contacted me when they needed to. When I got letters to be sued they handle that too. I am truly grateful. If you need a company to help you with your debt I recommend National Debt Relief. The staff is helpful and always available.
Reviewed Aug. 4, 2017
National Debt Relief has settled many accounts on my behalf. I have been very impressed with their negotiation skills as well as their day to day customer service. I have experienced very professional and business like behavior from everyone I have spoken with. I am so glad I turned to National Debt Relief for help. I have already recommended National Debt Relief to family and friends.
Reviewed Aug. 4, 2017
National Debt is an Excellent company. I came to them stressed out of my mind with my tangled up over due bills; they first put you to a welcome person that talk you through all your bills after they explain how they can help you with debt; based on the truth of what you tell them they draw up a plan to help you pay your bills; but You have to be patient and allow them to handle the solution they planned for you. Now it will take some time but You wont have no problems out of Your debtors while they work for You. After this is all done you're going to need CREDITREPAIR.COM.
Reviewed Aug. 4, 2017
I am very pleased with my association with National Debt Relief. I feel that you have worked diligently for me while helping me get out of debt. I will certainly recommend your company to anyone I know who faces a problem like mine. I am looking forward to the day when I am debt free.
Reviewed Aug. 4, 2017
As of yet, there hasn't been any type of negotiations with my creditors. It's been two months now, hopefully some resolution will come soon. NDR came on a recommendation, I just hope that I don't regret making this decision and something happens quickly.
Reviewed Aug. 4, 2017
Very pleased with the relief factor. Creditors' calls and letters will cease. Negotiation from NDR has been spectacular. Fees for each account settled is higher than desired, but overall, happy and relieved! Online access to account is a huge plus!
Reviewed Aug. 4, 2017
The process is a long one. But we are starting to make slow progress. I wish the process could be more like an government or state backed interest free loan and that all the settlements would be in the beginning and then the new debt paid back over a longer period of time. But that probably is just wishful thinking. Thanks National Debt Relief for the help.
Reviewed Aug. 4, 2017
I was really satisfied with my experience with them. They handled my situation in a timely manner. I would recommend them to anyone that's in a financial hardship with creditors. They will also be the mediator with the creditors so you don't have to talk to them.
Reviewed Aug. 4, 2017
This is a very easy program and I appreciate that the customer service team is always available to talk if I have any questions! Plus, there is always someone there to assist you; whether it's by phone or email. They've assisted me with my draft schedule many times and even when I called in a day before my birthday, they wished me a Happy Birthday!
Reviewed Aug. 4, 2017
At first, I wasn't sure if I wanted to pursue debt consolidation because of the negative impact it has on your credit score but it turned out to be the complete opposite of what I thought! I'm happy I went with National Debt Relief, they have been awesome! The customer service was excellent and would recommend to anyone! Also for those are worried about the decrease in their credit score, I wouldn't worry about it so much, they will definitely help you with your credit score and I've received multiple emails saying that my score has increased! I hope you guys have the same experience I've had!
Reviewed Aug. 4, 2017
My Experience with NDR has been worthwhile. The customer service is second to none and take into consideration their client opinions. Getting hold of a person is easier than expected. Though getting transferred to a Quality Control Specialist is not as easy.
Reviewed Aug. 4, 2017
There was much enthusiasm signing me up and starting the program. My monthly deductions continue as my credit score declines. But I do not see where there's any benefit. My balances remain the same. Please tell me this is not a scam? I would like to see some results and be dealt the same enthusiasm shown at enrollment.
Reviewed Aug. 4, 2017
We were drowning in credit card debt and could not get out of it. Debtors were calling us all the time threatening. Once we signed up with National Debt Relief we would just tell these companies to call NDR. Our other choice would have been bankruptcy.
Reviewed Aug. 4, 2017
The process was very easy and fair. It took less than a year and my debt was reduced by 75%. I could always speak to someone and everything was upfront. My credit score did go down but not as much as I expected and has already started climbing again.
Reviewed Aug. 4, 2017
National Debt Relief assisted me when I needed it most. My father had passed away and I was helping my mom deal with the loss as well as the finances. I was able to get everything under control so we could make decisions more easily.
Reviewed Aug. 4, 2017
I am not satisfied with this program. I thought going through this company would help me save and get everything paid quickly. I have ended up putting more money in and struggling to make the monthly payments they tell me in have to commit to or else the settlement is not good. Making me add more payments with my regular scheduled payments I originally signed up for to get through the program. Communication is not good, I don't like every time I call I have to talk to someone different and don't know what's going on with my case then I have to explain myself over and over everything.
Reviewed Aug. 4, 2017
This company literally saved my life. I was on the verge of a breakdown from the stress of creditors calling me day and night for money that I didn't have and could not pay them. National Debt Relief took all that stress away when I signed up with them. I was given a payment plan that I could afford and I didn't have to file bankruptcy. I will be eternally grateful for the help that they gave me. Thank you so much.
Reviewed Aug. 4, 2017
They are very professional and actually do what they advertise. I would highly recommend them to anyone! They have taken a huge weight off of my shoulders and are helping me get my credit under control. The staff is amazing and are there with answers to all of my questions and concerns.
Reviewed Aug. 4, 2017
Great experience. We were able to get out of debt. Everyone was helpful and thorough when it came to answering our questions. We're so happy we went to National Debt Relief to help us get out of debt and now we're in the process of buying a new home. Thanks so much for all you did to help us to get to this point.
Reviewed Aug. 4, 2017
National Debt Relief is a life saver. They are straightforward with you and give you all the information you need. They never try to sway your decision or pressure you into anything. Their customer service is exceptional. They helped me answer all my questions in a very timely manner and always gave calls back within 24 hours to ensure my questions were completely answered. They call me everytime and anytime anything affected me and my account as well as giving me all options. They are very understanding of life issues and work with you if you need to pause the program. I would not take back one decision I made with National Debt Relief. Outstanding! Feels great to be out of debt.
Reviewed Aug. 4, 2017
I would like to state my appreciation to the National Debt Service. Their customer service has been impeccable. They walked through all the steps with precise explanation and with a positive outlook. They provided me with a patient understanding of my situation. I recommend their services to all who have encountered financial struggle.
Reviewed Aug. 4, 2017
When I first called I was very hesitant regarding debt settlement as a means to regain financial footing. After speaking with a representative, I gained confidence in the process and enrolled. I'm very happy to say that my debts are being settled quickly through negotiations and a reasonable payment plan. I highly recommend to anyone that finds themselves treading financial waters due to life's circumstances.
Reviewed Aug. 4, 2017
This experience has been a nightmare. They call you constantly about the same thing. Sometimes multiple times in one day. They are always asking for more money. I started this because I couldn't afford my debt. They don't tell you that more than likely you will end up owing them more per month than your original payments are. Your credit score is destroyed. I was almost sued twice. I learned a hard lesson. I don't recommend debt consolidation at all. The only good thing I have to say is I'M DONE!!
Reviewed Aug. 4, 2017
Very easy to work with. Easy to understand. The program is pretty straightforward. The process is quick as it is all electronic. They provide all the necessary information to give to your creditors. Overall a good experience. It's a relief to get my finances in order.
Reviewed Aug. 4, 2017
What can I say? National Debt Relief has been able to help me out a lot. They are always updating me on my accounts, answer any questions I have. So far I've only been enrolled in the program for a couple of weeks and everything has felt like a breeze, just do your part of the deal and they'll do theirs.
Reviewed Aug. 4, 2017
I called to make sure that further deposits would not be removed from my checking account due to the fact that I was graduated from the program. I was attended to with excellent and fast service. I don't remember the name of the employee besides the fact that he is a male. No longer part of the program! Woohoo!
Reviewed Aug. 4, 2017
So far I am satisfied with what accounts they have contacts. However, wish they could contact rest of card holders and let them know that we are working on the debts and this would help with receiving notices that say they will be going to the collection agency next.
Reviewed Aug. 4, 2017
I had a great experience with NDR! They were always there to help with every question I had. I graduated 6 months earlier than originally said. Easy to work with and now I am debt free. Thank you NDR, you saved my life!
Reviewed Aug. 4, 2017
It became even more stressful receiving constant emails and notifications about my dropping credit score. Being told that I had to wait 6 months before any actions could be taken to work with the creditors. Was so stressful I had to leave in 2 months.
Reviewed Aug. 4, 2017
The service was good, fast and the customer support was knowledgeable and friendly. I would definitely refer National Debt Relief to anyone. I was so relieved to get all of my debts consolidated and paid off in less than a third the time that it would have taken me to do otherwise.
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