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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 264 Reviews 52235 - 52435
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    As I am not completely done with my debt consolidation I can't say that I'm happy with this process. Pros. In my opinion this is better than doing a bankruptcy. Did you not get any more harassing phone calls from your creditors, you may have One like Barclays that will send you notices that you have been reported as dead LOL and asking your family members for money. But in general they take care of you.

    Cons. You do not have any security on whether the debt is actually settled or not. For instance I had a debt they said it was settled and the credit card company came back and asked for more money after two years of it supposedly been settled. You do not get any letters stating that your debt is settled and complete. In my opinion if I was to do this all over again I would've settled all the debts on my own using the same format they used. It might take you a lot more work. But it will save you even more money. They do not work with American Express like they state that they can. Their customer service agents are really good and pleasant to talk to. Maybe my opinion will change when my consolidation is complete, but for right now I am not very happy, and I do not feel secure that my debt is actually settled.

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    Reviewed Aug. 4, 2017

    I was feeling a "bit" stressed over the amount of bills and monthly payments I had gotten myself into when I read about National Debt Relief. I contacted them, got some paperwork sent to me, established a manageable monthly payment, then I fell. I was off work for over 5 months!! Fortunately the monthly amount I pay them was doable and they have made some settlements with a couple of my creditors and are working with others. Some folk would tell me I would be sorry, that it was scam, that I shouldn't deal with anyone out of state, but I can now tell them, "I made the right choice!" Thank you National Debt Relief.

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    Staff

    Reviewed Aug. 4, 2017

    The folks at "National Debt Relief" were very helpful in negotiating my credit debt and lowering the amounts owed, gave low monthly payment options, helped raise my credit score back to 600 from 400, and within two years I am now debt free!

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    Staff

    Reviewed Aug. 4, 2017

    A friendly and personal company that cares about me and how to solve any issues I may have throughout using their services. National Debt Relief has given me the ability to be able to manage my debts and breathe again. It has been great working with you National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    Very knowledgeable staff that can answer all questions quickly and with the ability to lower my debt so quickly it makes it feel like they care about me and my financial future. I have tried other west help companies with pretty much no help. They took money and did not complete what was agreed on.

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    Staff

    Reviewed Aug. 4, 2017

    The representative that is working with me is articulate, prompt, honest, and efficient. I was quite impressed with the negotiated agreement that he worked out with the first creditor. He was honest about what could happen and made no false statements.

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    Staff

    Reviewed Aug. 4, 2017

    I live on social security and did not know how I could repay my credit cards due to medical costs. National Debt Relief worked with me to negotiate a deal with them. Their help has been a blessing. The team is the nicest to work with and put my fears at ease. I am dealing with my last creditor and am almost free. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 4, 2017

    Extremely dissatisfied with the knowledge of the representative that helped. I have one debt settled and am making $400/month to the creditor and only 100 to my account to settle another. They wouldn't let me pay off the 1st creditor debt completely and put 20% into my account to speed up negotiations. I was furious and wanted to clear that debt completely because at the rate of $100 a month I'll never settle. Talked to a manager and he assured me this can be done and have been waiting for his call back. Bad advice and service.

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    Reviewed Aug. 4, 2017

    I'm not happy with other this company, work very slow and bring your payment higher when you need to reschedule a payment with advanced notice. Interesting that one debtor was finally paid and payment become higher. I think is time to look for other options.

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    Customer Service

    Reviewed Aug. 4, 2017

    So Far so good, hardly have any pestering phone calls. Additional payments are very tough when you schedule the 1-15 of month. If additional payments are needed they need to be scheduled after the 15th of the month. My limit for additional payment is $250. Customer service is very polite and seem eager to help.

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    Reviewed Aug. 4, 2017

    They have been very good about communicating with me in a timely manner. The portal is an awesome way to track my progress. I still have a long way to go but I believe they will be with me every step of the way. Coming up on my first year.

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    StaffProcess

    Reviewed Aug. 4, 2017

    Great service so far! I was a bit skeptical at first when I decided to enroll with NDR. This program is great, the people are very friendly and efficient, and the process moves quickly, they work to get your bills paid for a reduced amount. They have settled 4 of my accounts within six months.

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    Customer Service

    Reviewed Aug. 4, 2017

    I have Been totally left in the dark about what's going on. I'm being harassed at my work, at home. I've called and can't get any answers. I'm quite upset about everything. And not getting support. I have made all my payments but no support.

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    Process

    Reviewed Aug. 4, 2017

    I really can't rate you as a business right now because I still have creditors calling me. You're taken 3 deposits out already and still no negotiating with at least one of our creditors (the one with the lowest amount on the card). Ask me a few months from now when I start to see results.

    Updated on 10/11/2017: I have been in the program for almost 4 months and have $$$ sitting in my account with them and have seen no progress in sight. They keep telling me they are negotiating and can't tell when they will reach a settlement with my creditors. I don't think I would recommend this company to anyone.

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    Customer ServiceTransparency

    Reviewed Aug. 4, 2017

    When beginning with NDR, there was constant communication. Usually a weekly or monthly telephone call. After 4 months that abruptly stopped and the only communication I now have is when I initiate the communication. That bothers me as I usually do not get answers to my questions as to where NDR is on negotiations with creditors on my behalf.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    I have asked that your team please contact Sallie Mae which is the reason I had to come to you for assistance with debt. I continue to receive numerous calls from them and they have "sold" my account to other debt collectors. I thought this company would work with them to get this to stop. I appreciate working with the other debt collectors but I really wanted Sallie Mae addressed.

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    Process

    Reviewed Aug. 4, 2017

    My experience so far has been very professional but I'm just in the beginning phases of this process. Website has all the information on my deposits and where my accounts stand for now with the amount of dollars that have been deposited so far.

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    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    After the first 2 months in the program I can honestly say I made the right choice by used National Debt Relief! I have already had my first settlement. The staff is very professional and explains the process thoroughly. They are easy to reach if you have questions and answer with courtesy. The web link to follow your progress is easy to access and read. Thank you for helping me get a fresh start to a better life.

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    Staff

    Reviewed Aug. 4, 2017

    Although National Debt Relief has been assisting me with my debts, my experience with them for these few months has been a good experience. They have been very kind, understanding, and always accommodating to my needs and finances. If ever I know of anyone with Debt issues I will be able to give them the name of a reliable Debt Consolidating Company "National Debt Relief".

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    Staff

    Reviewed Aug. 4, 2017

    They did a great job! The amount I owed would have taken me many years to pay and they negotiated so I could pay off my large debt. Now I owe zero in credit card debt. My FICO score is slowly rising which will help me in the future.

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    Reviewed Aug. 4, 2017

    My experience so far has been great. I would Recommend to anyone with Debt problems that think they have no way out except Bankruptcy. I checked into all my options & National Debt Relief was Rated the highest on the Better Business Bureau & that helped give me confidence & I'm glad I did!!!

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    PriceStaff

    Reviewed Aug. 4, 2017

    My experience with National Debt Relief was wonderful!! The service providers that I came in contact with were so friendly and very helpful. I was in the program for one year and was able to pay off my main credit cards and consolidate the small ones, making my monthly payments affordable. I would strongly recommend NDR to my family and friends!!

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    Customer ServiceProcessTransparency

    Reviewed Aug. 4, 2017

    Great customer service and support system. I am glad I found them to help me with my debts. When I first started I was worried but Danny and the rest of the team explain the process to me and made sure I understood the process. Thanks.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    I found National Debt Relief from a Google Search and at first, I was very skeptical! I gave them a call and started the process of getting my finances back on track in mid 2016. I am happy to say they have been so professional and helpful and have already helped me so much. They handle all the calls from pesky collectors and have helped my stress levels so much! I highly recommend National Debt Relief to anyone who truly needs help with Credit Card Debt.

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    StaffProcess

    Reviewed Aug. 4, 2017

    At first, I was skeptical about getting into this type of program. I thought I could do this on my own and why would I need anything like this, but believe me... it has been quite the experience. The team works FOR you and they work WITH you on all the issues you may have with creditors. I got myself into a bind and it was my fault, but mistakes happen and NDR has helped me to manage the accounts, pay off over 75% of the creditors I owed money to and get back on track. My credit score has improved drastically and I am well underway to being financially healthy. It is amazing how we adjust when we have to. I should be very close to completing my program and I am very proud of myself for sticking with it.

    I would definitely recommend anyone going through the struggle of being debt free to contact NDR for help and guidance. Please do not put off taking care of those delinquent creditors. They do not go away. I only gave 4 stars because we are not done yet. I didn't want to jump the gun and give a full 5 stars until I have completed my program, but from the beginning... I have had no issues, complaints or regrets about starting the program. Good luck!

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    Reviewed Aug. 4, 2017

    Hi. I highly recommend National Debt Relief. Not only did they negotiate the best offers with my creditors, but I was offered a loan from Liberty financial which is their partner to settle my accounts while keeping my payments a few dollars less. This will allow me to start the building process credit repair!! I see becoming a homeowner in my near future!! I will definitely keep you posted!! Thank you National Debt Relief.

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    Staff

    Reviewed Aug. 4, 2017

    My experience with National Debt has been one of the best choices I've made to help with my financial situation. They took over and made my life my easier. I would highly recommend them to anyone in need of assistance.

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    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    When I came, I was in a great deal of debt and I was really helped by the program. It was easy to add new debt if needed and when I called in, the people on the phone were generally helpful. The only issue I ever had was that initially I was told that the payments couldn't be on specific days, but had to be a specific amount of time apart. In other words, I couldn't do all payments on the 2nd and 17th of each month, I had to do 2 weeks apart, which occasionally caused problems when I had two payments on a single paycheck. After a while, I did get someone who was able to get me on specific dates, which made the whole process a lot easier and made my budget planning work much better.

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    Staff

    Reviewed Aug. 4, 2017

    They are always professional and down right sweet when you talk to them. They are understanding and seem to care about helping you out. I have no doubt they will do a amazing job! I look forward to getting this all behind me and believe they are the right people to make it happen in a timely manner.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    My experience has been exceptional from my first call inquiring to see if I was a good candidate. Everyone I have spoken to has been very nice and always answered all my question and made me feel important, not just another customer. I would and have recommended them to anyone who was in my same situation.

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    Customer Service

    Reviewed Aug. 4, 2017

    I called National Debt Relief one year ago. My income was cut down more than half after I had to retire for medical reason. At first I was a little concerned about what was going to happen. Six months went by and nothing happened then all the sudden my first settlement offer came up and they saved me $4000.00. Then one after another one year they have settled 4 other debts saving me another $2000.00. I am glad that I called them because I am able to settle my debts without having to file bankruptcy. It truly is a relief that handle all my debt collectors so the stress and pressure are off me. Thank you National Debt Relief.

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    Staff

    Reviewed Aug. 4, 2017

    National Debt Relief was wonderful to deal with. They did an excellent job and I would still be in massive debt if it was not for their negotiation skills. I highly recommend them if you want to manage your debt and have it paid off quickly.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    I am so excited. Soon I will be debt free! One monthly payment that is all! No harassing calls! This is the best decision I could of made. I never realized it was this easy! It's easy as National Debt Relief said no lies all truth! They are the best!

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    Customer ServiceTransparency

    Reviewed Aug. 4, 2017

    I emailed a letter from one of my creditors and no response or status update. It's been 3 months and none of my creditors have been resolved. I continue to be called by creditors. I'm so unhappy I don't know if I made the right choice in selecting you guys.

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    ProcessTransparency

    Reviewed Aug. 4, 2017

    From the moment we signed up, not only were we NOT judged but, treated with respect. The entire process was explained thoroughly. Our questions were always answered in a timely and efficient manner. We were always kept in the loop with any changes and updates. If we had to (hopefully not) we'd use them again, no question.

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    Customer Service

    Reviewed Aug. 4, 2017

    NDR saved my financial future. I’ve been working with them for just over one year & I learned that I can live without using credit cards. The first account they settled saved me $8,178! I’m glad I called them & highly recommend them to help you.

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    Staff

    Reviewed Aug. 4, 2017

    I have been dealing with National Debt Relief for over a year, and every one of my experiences with them has been very positive. They're very helpful and try to ease my mind. I would definitely recommend them to family and friends.

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    Reviewed Aug. 4, 2017

    Unfortunately nothing has been resolved as of now. The creditors keep on calling me and no credit cards have been paid. I know money has been withdrawn from my account but I thought the process would take in effect as soon as possible, that's why I looked for your help. Could you please let me know when will that headache of the creditors get paid as soon as possible.

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    Reviewed Aug. 4, 2017

    I just started with NDR and so far it's been a great experience. Less stress and more to spend on other bills that I was not able to pay before joining National Debt Relief. I'm able to spend more time with my children since I'm a single mom trying to make ends meet.

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    Reviewed Aug. 4, 2017

    I think the company should contact all creditors to have them stop calling also. Other than that the experience has been pretty painless. I would like them to email me a contact number information so I can call with some of these phone numbers of my creditors.

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    Process

    Reviewed Aug. 4, 2017

    Ok so far. The process is slow and stressful. Never knowing if you may end up in court. I'm hopeful I won't. Hope to be debt free in 2 years or less. The questions I've had have been answered most of the time. When there's no other way except bankruptcy I'd rather do this. Yes, it's hurt my credit. The fees are pretty high, but what do you do when you lose your job and nowhere to turn. Hoping for the best.

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    StaffProcess

    Reviewed Aug. 4, 2017

    National Debt Relief was very eager to assist in clearing away my debt. They are easy to communicate with and work well with clients and their demanding needs. They work fast in the process so you see results sooner rather than in 3 years like other programs.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    They have been great. They helped to cut the amount of each credit card to almost have the total I owed. Customer service has been excellent and highly recommend them. I would not been able to get my life back on track without National Debt. Amazing is all I can say.

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    Price

    Reviewed Aug. 4, 2017

    National Debt Relief lives up to its name. I followed their highly affordable payment plan and within a year I had eliminated debts that would have kept me financially burdened for years. I can finally put money away for the future instead of making minimum payments on debts owed from my college years.

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    Reviewed Aug. 4, 2017

    Great service, however I wish they had a credit score tracker that shows your credit scores as you start paying off your debt. IT will be helpful to know what your credit score was when the program started and what your credit is after the program ended.

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    Staff

    Reviewed Aug. 4, 2017

    My experience with National Debt Relief has been awesome. I am very pleased with the service that they provide and the patience the staff. Their service is very beneficial for any one that is overwhelmed with credit card debt. They are very professional.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    Everyone is friendly, patient and eager to help my family with our debt situation. I'm glad my husband and I chose to make this call. My family is glad that Debt Relief is getting us closer to being debt free.

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    StaffProcess

    Reviewed Aug. 4, 2017

    It was an easy and painless process. It was nice to have someone fighting the creditors for me. It helped reduce my stress. It was a long process to get everything paid off but it worked great. Not having the unnecessary credit cards has been a nice way to keep our spending to a minimum and made us use cash more than credit and getting into more debt.

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    Staff

    Reviewed Aug. 4, 2017

    Since we first started at 30000 and no hope. I'm almost debt free and the hope is restored. They contacted me when they needed to. When I got letters to be sued they handle that too. I am truly grateful. If you need a company to help you with your debt I recommend National Debt Relief. The staff is helpful and always available.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    National Debt Relief has settled many accounts on my behalf. I have been very impressed with their negotiation skills as well as their day to day customer service. I have experienced very professional and business like behavior from everyone I have spoken with. I am so glad I turned to National Debt Relief for help. I have already recommended National Debt Relief to family and friends.

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    Reviewed Aug. 4, 2017

    National Debt is an Excellent company. I came to them stressed out of my mind with my tangled up over due bills; they first put you to a welcome person that talk you through all your bills after they explain how they can help you with debt; based on the truth of what you tell them they draw up a plan to help you pay your bills; but You have to be patient and allow them to handle the solution they planned for you. Now it will take some time but You wont have no problems out of Your debtors while they work for You. After this is all done you're going to need CREDITREPAIR.COM.

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    Reviewed Aug. 4, 2017

    I am very pleased with my association with National Debt Relief. I feel that you have worked diligently for me while helping me get out of debt. I will certainly recommend your company to anyone I know who faces a problem like mine. I am looking forward to the day when I am debt free.

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    Reviewed Aug. 4, 2017

    As of yet, there hasn't been any type of negotiations with my creditors. It's been two months now, hopefully some resolution will come soon. NDR came on a recommendation, I just hope that I don't regret making this decision and something happens quickly.

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    Customer Service

    Reviewed Aug. 4, 2017

    Very pleased with the relief factor. Creditors' calls and letters will cease. Negotiation from NDR has been spectacular. Fees for each account settled is higher than desired, but overall, happy and relieved! Online access to account is a huge plus!

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    PriceProcess

    Reviewed Aug. 4, 2017

    The process is a long one. But we are starting to make slow progress. I wish the process could be more like an government or state backed interest free loan and that all the settlements would be in the beginning and then the new debt paid back over a longer period of time. But that probably is just wishful thinking. Thanks National Debt Relief for the help.

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    Staff

    Reviewed Aug. 4, 2017

    I was really satisfied with my experience with them. They handled my situation in a timely manner. I would recommend them to anyone that's in a financial hardship with creditors. They will also be the mediator with the creditors so you don't have to talk to them.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    This is a very easy program and I appreciate that the customer service team is always available to talk if I have any questions! Plus, there is always someone there to assist you; whether it's by phone or email. They've assisted me with my draft schedule many times and even when I called in a day before my birthday, they wished me a Happy Birthday!

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    At first, I wasn't sure if I wanted to pursue debt consolidation because of the negative impact it has on your credit score but it turned out to be the complete opposite of what I thought! I'm happy I went with National Debt Relief, they have been awesome! The customer service was excellent and would recommend to anyone! Also for those are worried about the decrease in their credit score, I wouldn't worry about it so much, they will definitely help you with your credit score and I've received multiple emails saying that my score has increased! I hope you guys have the same experience I've had!

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    My Experience with NDR has been worthwhile. The customer service is second to none and take into consideration their client opinions. Getting hold of a person is easier than expected. Though getting transferred to a Quality Control Specialist is not as easy.

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    Process

    Reviewed Aug. 4, 2017

    There was much enthusiasm signing me up and starting the program. My monthly deductions continue as my credit score declines. But I do not see where there's any benefit. My balances remain the same. Please tell me this is not a scam? I would like to see some results and be dealt the same enthusiasm shown at enrollment.

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    Reviewed Aug. 4, 2017

    We were drowning in credit card debt and could not get out of it. Debtors were calling us all the time threatening. Once we signed up with National Debt Relief we would just tell these companies to call NDR. Our other choice would have been bankruptcy.

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    Process

    Reviewed Aug. 4, 2017

    The process was very easy and fair. It took less than a year and my debt was reduced by 75%. I could always speak to someone and everything was upfront. My credit score did go down but not as much as I expected and has already started climbing again.

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    Reviewed Aug. 4, 2017

    National Debt Relief assisted me when I needed it most. My father had passed away and I was helping my mom deal with the loss as well as the finances. I was able to get everything under control so we could make decisions more easily.

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    Customer ServiceProcessTransparency

    Reviewed Aug. 4, 2017

    I am not satisfied with this program. I thought going through this company would help me save and get everything paid quickly. I have ended up putting more money in and struggling to make the monthly payments they tell me in have to commit to or else the settlement is not good. Making me add more payments with my regular scheduled payments I originally signed up for to get through the program. Communication is not good, I don't like every time I call I have to talk to someone different and don't know what's going on with my case then I have to explain myself over and over everything.

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    Staff

    Reviewed Aug. 4, 2017

    This company literally saved my life. I was on the verge of a breakdown from the stress of creditors calling me day and night for money that I didn't have and could not pay them. National Debt Relief took all that stress away when I signed up with them. I was given a payment plan that I could afford and I didn't have to file bankruptcy. I will be eternally grateful for the help that they gave me. Thank you so much.

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    Staff

    Reviewed Aug. 4, 2017

    They are very professional and actually do what they advertise. I would highly recommend them to anyone! They have taken a huge weight off of my shoulders and are helping me get my credit under control. The staff is amazing and are there with answers to all of my questions and concerns.

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    Staff

    Reviewed Aug. 4, 2017

    Great experience. We were able to get out of debt. Everyone was helpful and thorough when it came to answering our questions. We're so happy we went to National Debt Relief to help us get out of debt and now we're in the process of buying a new home. Thanks so much for all you did to help us to get to this point.

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    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    National Debt Relief is a life saver. They are straightforward with you and give you all the information you need. They never try to sway your decision or pressure you into anything. Their customer service is exceptional. They helped me answer all my questions in a very timely manner and always gave calls back within 24 hours to ensure my questions were completely answered. They call me everytime and anytime anything affected me and my account as well as giving me all options. They are very understanding of life issues and work with you if you need to pause the program. I would not take back one decision I made with National Debt Relief. Outstanding! Feels great to be out of debt.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 4, 2017

    I would like to state my appreciation to the National Debt Service. Their customer service has been impeccable. They walked through all the steps with precise explanation and with a positive outlook. They provided me with a patient understanding of my situation. I recommend their services to all who have encountered financial struggle.

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    Customer ServiceStaffProcess

    Reviewed Aug. 4, 2017

    When I first called I was very hesitant regarding debt settlement as a means to regain financial footing. After speaking with a representative, I gained confidence in the process and enrolled. I'm very happy to say that my debts are being settled quickly through negotiations and a reasonable payment plan. I highly recommend to anyone that finds themselves treading financial waters due to life's circumstances.

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    Customer Service

    Reviewed Aug. 4, 2017

    This experience has been a nightmare. They call you constantly about the same thing. Sometimes multiple times in one day. They are always asking for more money. I started this because I couldn't afford my debt. They don't tell you that more than likely you will end up owing them more per month than your original payments are. Your credit score is destroyed. I was almost sued twice. I learned a hard lesson. I don't recommend debt consolidation at all. The only good thing I have to say is I'M DONE!!

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    Process

    Reviewed Aug. 4, 2017

    Very easy to work with. Easy to understand. The program is pretty straightforward. The process is quick as it is all electronic. They provide all the necessary information to give to your creditors. Overall a good experience. It's a relief to get my finances in order.

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    Customer ServiceProcess

    Reviewed Aug. 4, 2017

    What can I say? National Debt Relief has been able to help me out a lot. They are always updating me on my accounts, answer any questions I have. So far I've only been enrolled in the program for a couple of weeks and everything has felt like a breeze, just do your part of the deal and they'll do theirs.

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    StaffProcess

    Reviewed Aug. 4, 2017

    I called to make sure that further deposits would not be removed from my checking account due to the fact that I was graduated from the program. I was attended to with excellent and fast service. I don't remember the name of the employee besides the fact that he is a male. No longer part of the program! Woohoo!

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    Reviewed Aug. 4, 2017

    So far I am satisfied with what accounts they have contacts. However, wish they could contact rest of card holders and let them know that we are working on the debts and this would help with receiving notices that say they will be going to the collection agency next.

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    Staff

    Reviewed Aug. 4, 2017

    I had a great experience with NDR! They were always there to help with every question I had. I graduated 6 months earlier than originally said. Easy to work with and now I am debt free. Thank you NDR, you saved my life!

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    Customer Service

    Reviewed Aug. 4, 2017

    It became even more stressful receiving constant emails and notifications about my dropping credit score. Being told that I had to wait 6 months before any actions could be taken to work with the creditors. Was so stressful I had to leave in 2 months.

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    Staff

    Reviewed Aug. 4, 2017

    The service was good, fast and the customer support was knowledgeable and friendly. I would definitely refer National Debt Relief to anyone. I was so relieved to get all of my debts consolidated and paid off in less than a third the time that it would have taken me to do otherwise.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    Brittany was very helpful. My only concern is that I cant get a document or email confirming our conversation. This is concerning. Also, I was never told that more monies were required along the way. I'm disabled and my benefits are the same every month.

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    Staff

    Reviewed Aug. 4, 2017

    All around great company to deal with... Really seems like they want to help you out... They go above and beyond to solve new issues you have. I would recommend them to anybody needing help getting out of debt.

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    Reviewed Aug. 4, 2017

    Having debt get out of control is very frustrating and emotional. National Debt Service made me feel like paying off my debt was achievable. I would highly recommend National Debt Services to anyone who has let their bills or medical bills increased to the point that you are unable to pay them.

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    Price

    Reviewed Aug. 4, 2017

    Efforts to provide assistance with debt relief, have been outstanding. Feeling grateful for the help. Have been overburdened with making payments to creditors. Only to keep interest paid in full. Thankful for the help. Appreciation given for helping with this ordeal.

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    Process

    Reviewed Aug. 4, 2017

    I was able to become credit card debt free the easiest and most uncomplicated ways possible. This program was not stressful as most would think it would be. My credit is in much better standing and my husband and myself are in a much better place.

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    StaffProcess

    Reviewed Aug. 4, 2017

    The people at National Debt Relief have been very helpful. They give the information you need at the front end of the process. I am at the point where offers are coming down and I am very surprised at how much is being negotiated.

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    StaffProcess

    Reviewed Aug. 4, 2017

    Staff is very knowledgeable and informative. Through the process of reaching out for help I immediately felt at ease and confident that I would get the help I needed in order to regain control of my financial situation. Thank you for your assistance.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    Customer Service Representative was quick to answer questions and very helpful in getting my payment set up on the date that I had requested. Superior service, professional and timely responses to my questions. I would recommend National Debt Relief to anyone in a similar circumstance.

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    Customer ServiceOnline & App

    Reviewed Aug. 4, 2017

    I have been with Debt Relief for a few years now and waited to do my review because I feel that an actual experience with this company would take time. In saying this, I have found having them on my side has help lifted a dark cloud that was lingering over my husband and I. With the job market going down in the field he works and my health falling, we knew we needed help. Debt Relief rescued us. They answer every question and follow thru with what they tell you they will do. I have never felt rushed or offended during our conversations via phone. They respond very quickly when you email or call them. I am not in the dark, I see everything they do for me on their website, which is user friendly. Thank you Debt Relief for giving us some peace of mind.

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    Reviewed Aug. 4, 2017

    This is my first time being so overwhelmed with debt that I couldn't control. I'm happy I reached out to NDR. With their help I'm able to budget the remaining cash on hand and realizing that if I can't pay cash for it I don't need it. Thanks.

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    Staff

    Reviewed Aug. 4, 2017

    I had quite a bit of debt and NDR helped me get things back on track. They were able to negotiate with the creditors on my behalf and make things easy to gain financial freedom. The NDR staff was friendly, knowledgeable and transactions were always smooth and hassle free. Thanks NDR.

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    Staff

    Reviewed Aug. 4, 2017

    I was contacted on August 3, 2017 pertaining to my monthly payment. All the information that was submitted by me was correct but was pulled from the wrong account. The representative I spoke with was very helpful and very professional. The matter was straighten out and all is well.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    Got another call from NDR. Second settlement this month. The rep who called went above and beyond. Mr. **, thank you. The first settlement is already reflecting on my credit score. Great job. I needed that call today. It is working just as it was advertised. Five stars!

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    Reviewed Aug. 4, 2017

    So far, so GREAT. I have already recommended NDR to a couple of friends struggling financially. My main concern is my credit score going down, but everyone has given me the confidence and feeling of empowerment that all will be OK. Thank you!

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    Reviewed Aug. 4, 2017

    I have had a very good experience with National Debt Relief! They were very good at explaining how it works and followed through with everything they promised. They are also very good at communicating with me whenever a new settlement came in.

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    Customer ServicePriceStaff

    Reviewed Aug. 4, 2017

    I'm giving 4 stars because I really appreciate all they've done in settling my accounts for. Would be 5 stars if not for the high commission percentage they charge so - 0.5 and - 0.5 for the sales call. Spent over 30 minutes on the phone just to find out it was really a sales call. I didn't like how he wasted my time trying to sell me more debt when I'm already in debt.

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    Staff

    Reviewed Aug. 4, 2017

    I have been struggling financially for way too long. I was referred to NDR and am so grateful. The representatives I have spoken with have been so easy to deal with and so ready to help me turn my life around. Yes, definitely a 5 star organization at this point. I now have a future to look forward to.

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    Reviewed Aug. 4, 2017

    Wanted to know what I should say without being offensive. Was assured that I handled it correctly. This is a new experience. I was assured that it is normal to feel nervous in the beginning. It was stated that it would get better into the process.

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    Reviewed Aug. 4, 2017

    My partner and I just recently joined and so far are pleased with the service. We are a little hesitant still and proceeding with caution as it all has been nerve wracking. We are definitely excited for the future and become financially free.

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    Customer Service

    Reviewed Aug. 4, 2017

    NDR saved my life. I was drowning in bills, depressed and unhappy. I was unable to find any relief. I simply wasn't making enough money to pay my existing bills. (I had lost my job about 16 months prior and wasn't able to find something with comparable income). A friend of mine told me about NDR. I called really not knowing what to expect and within an hour they had taken over everything I needed help with. It was the first night I slept all through the night in a year and a half. You have not disappointed. Thank you NDR.

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    Staff

    Reviewed Aug. 4, 2017

    The representatives were wonderful and informative and answered all and any questions that I had And I would recommend them 100%. I was a little nervous because I wasn't sure what to expect and how debt relief works but your representatives put me at complete ease.

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    Process

    Reviewed Aug. 4, 2017

    I wish they can inform you of any progress during the process, is 8 months, I pay 440 per month and wondering why some accounts have not reach a settlement. You would think that after not paying creditors for this length of time they would of settle by now.

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    Staff

    Reviewed Aug. 4, 2017

    My experience with National Debt Relief has been one of professionalism and kindness. They immediately set my mind at ease. I would highly recommend National Debt Relief to anyone needing services like this. I can finally rest at night. Thank you so much for setting me on the path to getting my life back.

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    Process

    Reviewed Aug. 4, 2017

    My Rep was terrific in explaining the whole process to me and made me feel that I was making the correct decision. I now feel that my financial future is more positive and bright. National Debt Relief is an amazing company that has helped many of us that are in the same financial situation.

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    Staff

    Reviewed Aug. 4, 2017

    We have no problem with this co. This is the first for us. We have enjoyed working with all of you and hope it still will be in the future. You have helped us very much and we appreciate it. We thought we would never see this day where our bills would go down. Thank you.

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    Staff

    Reviewed Aug. 4, 2017

    We’re two years into NDR's program. My interactions with their team have been very positive and they're very helpful. They have made our life easier since we don’t have to deal with the monthly payments with the minimum payments and since working with them, we’re able to keep things more focused and budgeted. I now have very little interaction with them. I simply email them and they do what they have to do. We get monthly statements and they contact us when a new creditor makes an agreement. They're on top of everything.

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    Customer ServiceStaff

    Reviewed Aug. 4, 2017

    I'm married to a farmer and things were not going well so we had to use the credit card a little more than I wanted to and I got upside down in my credit cards. I thought that relief help might be a good way out and get it paid for and not do bankruptcy. National Debt Relief has been really helpful, kind, considerate and understanding. Anytime, I've had a question, they've been very informative and able to answer all of my questions. Working with them has relieved a lot of the financial stress that I had. I've been with them for almost a year and they are doing what they said they would do and I kept up my end of the bargain. Hopefully, in about three years, we'll have it all taken care of.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    NDR helping me become debt free. Would highly recommend this company. Have been working with them for only 4 months and they've already cut my debt down nearly 10k. Great on the phone, exceptionally helpful with questions, and keep in contact with their clients very well.

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    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 3, 2017

    Chris ** took the time to explain how the program works. He also took the time to answer all of my questions. Overall, he made it easy to find the best program that best fit my needs. I would recommend this company to anyone that is looking to get out of financial debt.

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    Process

    Reviewed Aug. 3, 2017

    They have been a great help throughout the entire process. They were able to settle my debt for less than expected. I will be able to complete the program sooner than expected with the ease of their program. I would definitely recommend them to a friend.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    The ladies I don't keep with this afternoon were polite and informative... as well as understanding. When I told Evelyn I called the number they gave me

    yesterday and several numbers later spoke with answering machine... I tried again and was told they had spoken with Credit One a few minutes earlier but gave me another a number to call. Two calls later an answering machine... I told her... she said not to try anymore. She would note it!

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Everyone has been very helpful in taking the time to help me understand it all clearly. And giving me some hope that I'll finally be able to get somewhere with my debt and getting out of it. I just hope I keep getting nice people on the phone when I need them. It is not often that when you call a company people are willing to take much time out to help you fully understand something.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    I received excellent customer service today. The agent was patient & friendly. She answered all my questions and addressed all my concerns. She was professional and very efficient. I am completely satisfied and I understand my account much better. She deserves a reward for doing a wonderful job. Please update her file reflecting she provided superb customer service today.

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    Process

    Reviewed Aug. 3, 2017

    While I obviously can't rate the program yet, I have been very pleased with the enrollment process. The details were all laid out specifically and clearly. All of my questions were thoroughly answered. Rocco clearly understands the ins and outs of the program and made sure I understood them as well.

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    StaffProcess

    Reviewed Aug. 3, 2017

    I spoke with a gentlemen named Micheal and I had an awesome experience. He made me feel at ease with the process and didn't judge me. He didn't make me feel rushed and reassured me to take my time and this was a big step to change my life. I am extremely happy.

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    Customer Service

    Reviewed Aug. 3, 2017

    Tony, was my representative. I have so much weighing on my life right now. Today especially, and when I got a call from NDR I got so scared. I lost my job 2 weeks ago, and trying to make ends meet has been close to impossible. I finally got hired and now have a lot of training to complete. Tony, explained my situation on my account and that Discover had made a settlement offer. I broke down, this was a light that flickered for me in a very dark tunnel. Going for the last week without groceries and coming up short on my rent had me in a dark place. One I thought I had no escape from. Thank you NDR for helping me step by step to a better future.

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    StaffProcessTransparency

    Reviewed Aug. 3, 2017

    The Debt Specialist Team at National Debt Relief are very professional, to-the-point, thorough, have/project a take-charge approach, complete/full explanations at every step, extremely fair, instill confidence. They allow active participation on your part to assist you to accelerate the whole process.

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    Reviewed Aug. 3, 2017

    I'm completely blown away - NDR has the best customer success I have ever experienced. Extremely happy with results and would definitely recommend to a friend. They truly work with you and make sure every question/request has been answered and executed.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Exceptional KINDNESS, non-judgmental, caring and if I may say "loving" towards me. Sincerely compassionate and I felt the empathy over the phone. I do not feel alone in this with NDR behind me. Truly a blessing in my life. Thank you NDR.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Very up front and they will work with you. Life happens and they understand this. They are very helpful and will try to make things work. We were also able to post our withdrawals and change dates as needed. Customer service is very knowledgeable of all services.

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    Staff

    Reviewed Aug. 3, 2017

    I have had zero problems with my debt consolidation. It has changed our family's lives and cannot wait to be finished with this very professional company, and enjoy a debt free life. They are helping us tremendously and I am so glad I chose them for my debt consolidation! I have already referred my family and friends in need of their services!

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    Reviewed Aug. 3, 2017

    My experience with National Debt Relief has been nothing but fabulous. They have settled one of my accounts so far and I was totally amazed at the savings they were able to get for me. Thank you NDR for helping me get my life back on track.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    For the most part everything has been great, really felt like they wanted to help me out from the get go. Since enrolling, most of the customer service has been pleasant, there has been a few agents who were not the friendliest. That's why I gave 4 out of 5 stars, customer service is huge for me.

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    Staff

    Reviewed Aug. 3, 2017

    The service I received today was excellent. They understand my new situation and provided the information and help that I need. Testing new monthly payment (reduction in monthly Payment due to new IRS/CA tax payments) for 90 days and then discuss next step. I appreciate your help and hope to continue our relationship until my debt goal is reached.

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    Staff

    Reviewed Aug. 3, 2017

    National Debt Relief. I want to thank you for resolving the problem with one of my credit company. Great work. Very professional and Great people to talk to always. Made me feel up and secure!!! Definitely most definitely would tell friend.

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    Customer ServiceStaffProcess

    Reviewed Aug. 3, 2017

    I'm still fairly new in the program, but the conversation was very informative. The case worker threw back answers to all the questions I asked of him. Very knowledgeable. He said to call whenever necessary, at least once a month. Thank you.

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    Reviewed Aug. 3, 2017

    At this point, I have no complaints with National Debt Relief. They have negotiated with several of my creditors with positive results, but we have a long way to go. I have no complaints at this time and I look forward to resolving my credit problems with their assistance.

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    StaffProcess

    Reviewed Aug. 3, 2017

    National Debt Relief is so professional and helpful! They made it very easy to consolidate all of my credit cards and personal loan. The process was very easy. They were really great about informing me with everything I needed to know about my current situation. I would definitely recommend this service to a friend!

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    I have been really happy with the level of professionalism I have received each time I have called the customer service line. They are always so helpful and answer my questions completely. I feel National Debt Relief has really helped me get back on track financially.

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    Customer Service

    Reviewed Aug. 3, 2017

    It's been a lot of stress relief since joining the program a little more than a year ago, knowing the phones the call have stopped after about 2 months into the program. We have about 2 1/2 years left to go and we will have just house and car payments left and we already seen a positive change in our credits scores (mine & my wife's).

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    StaffProcess

    Reviewed Aug. 3, 2017

    They have really help with our debt. I have been in program for 1 year and they have already settled on 7 accounts. It is a relief that they have taken over a huge burden. They have answered every question I have asked and always real personal to their clients. I was scared at first to jump in to this program but really did my research and they truly live up to the five star rating.

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    Reviewed Aug. 3, 2017

    We received a letter from a creditor regarding a withdrawal from our account. You explained the letter to me as a settlement agreement letter that is automatically sent from the company. You explained that the money will come out of my Global Solutions account. All of my questions were answered.

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    Staff

    Reviewed Aug. 3, 2017

    Your staff was very helpful. I cannot file bankruptcy nor do I want to. Your staff has hopefully eliminated the need to do so. I hope to have a good enough experience so I would feel comfortable in suggesting others to use your service.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    This is the first time my husband and I have had to use this kind of service and it's a scary thing to have debt. However NDR provides excellent service and most important when you ask a question they are honest and upfront and amazingly when you call back and ask the same question to a different representative you get the same answer. That is very comforting in a uncomfortable situation. Thank you NDR.

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    Customer Service

    Reviewed Aug. 3, 2017

    I am happy with my experience with National Debt Relief (NDR). Their response time is relatively quick (about 24 hours due to timezone). I signed up last year (06/2016) and NDR settled my 5 accounts for student load debt (08/2017). Please understand that you must really commit to resolving your student loans.

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    Staff

    Reviewed Aug. 3, 2017

    When I chose National Debt Relief as a way of getting out of debt, they were so helpful from beginning to end. I would recommend this company to any and everyone that is drowning in debt like I was. They are a reputable company and I suggest that if you are drowning in debt and need some help getting out, This company is the one you should choose to help you get out of debt. They are a life saver and a life changer! Thank you so much... National Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Efficient and friendly customer care and service when you have to call in. Wonderful negotiations with creditors to settle promptly and at great rates. Definitely recommend my friends to use the NDR services. This has been a wonderful option for me to get help in paying my debts at lower costs thus, making it easier to manage financially. Thankful for the opportunity!

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    StaffTransparency

    Reviewed Aug. 3, 2017

    I had wonderful service, everything was well explained!!! The people are very nice and friendly! They also do great reassuring you that everything will be fine!!! I'm just really looking forward to finally being debt free thanks to this program!!!

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    StaffProcess

    Reviewed Aug. 3, 2017

    They are so amazing in service give the opportunity on this bad situation I'm going thru. They understand everything and help me without me getting out of the program. They give me my fund back to get back on my feet financially and they give me a month to skip!! Thanks a lot.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    The service I receive is always accurate, very professional, they give excellent customer service, and make sure I understand all information given to me. They are very helpful and respond in a very prompt. Whenever I have a question they get my answers in a prompt manner.

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    StaffTransparency

    Reviewed Aug. 3, 2017

    I am very grateful for National Debt Relief and helping get my life back on a straight path. I recommend them to all who have had credit problems in the life. My account Rep was wonderful to talk to and explained to me in details how letting National Debt Relief handle my affairs. I will have no more sleepless nights. Thank you National Debt Relief for honoring what you said you would do... no more sleepless night.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Overall, the customer service reps that I have worked with have been courteous and professional. They always present a positive and helpful attitude, and are a pleasure to work with. I have a couple of suggestions to improve the level and quality of service. First, have the reps spend more time reviewing the file before responding to a customer. For example, I have repeatedly been asked to provide Power of Attorneys that were already in the file. Also, I have been asked if I can provide additional funding, when I have repeatedly stated that it is not possible. A few times I attempted to provide additional funds, with negative results. Please note that these are suggestions to improve customer support and are not intended to be criticism. I have also been pleased with the timely responses and the settlements reached with my creditors. Thanks for your support.

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    Customer Service

    Reviewed Aug. 3, 2017

    The only thing that has happened so far is me depositing money into an account. I'm getting collections calls from multiple creditors at home, my cell, and at work. Meanwhile I have paid almost $2000 toward my debt negotiation with no negotiating going on right now.

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    Customer ServiceStaffProcess

    Reviewed Aug. 3, 2017

    Coming to grips with my struggling financial situation was hard but asking for help was even harder. I felt embarrassed and hopeless but NDR was understating, straightforward and optimistic. They gave me the light at the end of the tunnel I needed to get through this process. My customer service representative was very professional and caring. He made my process that much easier. I'm grateful I made the call.

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    Staff

    Reviewed Aug. 3, 2017

    So far, National Debt Relief has been able to reduce the amount owed to one of our creditors. We look forward to having all our debts reduced, so we can be debt free in a couple of years. They are very good at keeping in touch with us about the progress they're making on our behalf.

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    Reviewed Aug. 3, 2017

    Explaining the process. Going over important things I had no idea how to do. This will help me a lot. Taking charge of creditors and making it in simple terms so I understand. Changing address and phones numbers was a very important piece of information.

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    Staff

    Reviewed Aug. 3, 2017

    When I started with National Debt Relief, I had a lot of creditors, they worked with me and my creditors and was always there to assist any problems that has come up. They were on top of it all the way. Anytime I had creditors calling or sending letters to me they took over and notified them that they are to point of contact. I would recommend this company to everyone. Best company to solve your credit problems. Thank you with National Debt Relief, you're the best.

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    Customer ServiceProcess

    Reviewed Aug. 3, 2017

    Well I'm new, but I don't answer phone or block calls I don't want to deal with, plus I stay busy with other things. National Debt Relief is a great program so far. Thank you all for helping me get out of debt.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Amazing customer service and professionalism. Made a difficult situation tolerable - Armani ** went above and beyond at ensuring we had all the information we needed beforehand. He was available when we needed him. I was able to reach him when I needed to and didn't have to go through many different personnel. A pleasant experience in a not too pleasant situation.

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    StaffProcess

    Reviewed Aug. 3, 2017

    From starting the application process to being approved, the staff was extremely knowledgeable, helpful. They walk you through every detail to ensure that you understand what the process includes and what will work best for your situation. They take to time to fit your needs along with being realistic about outcomes.

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    Customer ServiceTransparency

    Reviewed Aug. 3, 2017

    National Debt Relief has greatly helped me get control of my debts fairly quickly. Their customer service has been very helpful when dealing with my concerns and questions. They have no problem in helping me clear things I don't understand. Would definitely recommend to a friend.

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    Staff

    Reviewed Aug. 3, 2017

    Denise answered all my questions today. She did exceptionally well helping me out with my issues. Thank You very much. She did all this in a timely manner. She was very nice and very kind hearted in all areas of her work with me today.

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    StaffTransparency

    Reviewed Aug. 3, 2017

    The help and advice was very helpful. Staff went over things very clearly. They were very sincere, went over every point step by step. The information was very clear to me to make my decision. I would recommend my experience to a friend.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    The first person that call was very friendly helpful and easy to understand what to do and professional that their job. The second person was friendly and professional too. Hope soon I can be debt free and less stressing in life. Thanks for helping.

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    Customer ServiceTransparency

    Reviewed Aug. 3, 2017

    At first I was given two versions of the payment process and was confused as to how the process would work. When I spoke to Terry I was given accurate information and had the payment process completely explained in a courteous manner. I appreciate that you answer the phone promptly and do not keep me waiting on hold - thank you.

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    StaffProcess

    Reviewed Aug. 3, 2017

    Very helpful through the whole process. They are working hard for me to get myself back in good financial shape. Everyone was very nice and courteous. I highly recommend them to anyone going through a difficult financial period in their life.

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    ProcessTransparency

    Reviewed Aug. 3, 2017

    In the very beginning, I had a little difficulty understanding things about the program. After the items was explained, I proceeded with the submission of detailed information to resolved the debt. I feel more comfortable now in resolving the debt.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 3, 2017

    Pleasant, knowledgeable, able to answer my questions. She explained the program. Explained what I needed to do and how it affects the negotiations with the creditors. I am very pleased with the negotiations. I understand how the portal gives me access and how I can increase my deposits.

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    Customer Service

    Reviewed Aug. 3, 2017

    I am glad that they are handling my debts. However, I don't appreciate all the phone calls. Even after I call them back, it doesn't always update to make the calls stop. They have relieved some of my debts. I'm still working on getting all my past debts taken care of.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    My husband was looking for debt relief for us! He found National Debt Relief. I am so happy he did. Our rep was very polite and answered all of our questions. He took time to talk with both of us to make sure we understood everything. He told us he would call us back and was prompt when doing so. Our welcome call came not over 24 hours later! We are very excited to be working with this company. It was the solution we were looking for. We will have all our debt paid off in time for our oldest son to go off to college! Thank you so much!

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    Staff

    Reviewed Aug. 3, 2017

    My experience was very helpful and patience. I would recommend a friend to come to the company. It was simple and understanding. The service was very quick, the representative was very understanding and very helpful. It was a pleasure to do business with him.

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    Staff

    Reviewed Aug. 3, 2017

    What they said they did, cut my biggest debt below half so I do not have to pay so much. What they say they do, You have to trust them they will get your debt down. Love these guys, they are not a scam. They really care about you and how you are doing. Love love ????

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    Staff

    Reviewed Aug. 3, 2017

    I requested to miss a payment due to hardship and was approved. The gentleman I spoke with was helpful and kind. I appreciate all the help I have been given and have had nothing but positive things to say. Thank you again for helping me with my debt issues.

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    Customer ServicePriceStaffProcess

    Reviewed Aug. 3, 2017

    Just phone contact so far. Mr. ** was very good explaining the program to me. Only problem is I did not expect all of the phone calls from every company in the world wanting me to buy or subscribe to their product.

    UPDATED ON 04/03/2018: I maxed out a lot of my credit cards and my wife's medical bills were running us up at that time. I was getting myself boxed in and I was trying to figure out how to do it without falling into bankruptcy. The phone call I made to NDR was one of the best phone calls I've ever made. I got the phone call the other day on the last credit card company where they had made a settlement. Everything has now been settled. I was paying $700 a month for three cards and now, it's only going to cost me $275. NDR is the best thing. I love their people. I wish I've heard of them sooner. They have helped me tremendously.

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    Customer ServiceTransparency

    Reviewed Aug. 3, 2017

    When I first spoke with a representative, they explained the program to me very clear, and I distinctively remember them saying that my issue would be resolved in 3 years at the price they quoted me. I know they also made it clear that if I were to be able to add more to my payment, the debt would be resolved quicker, but it was my understanding that at the price they quoted $343 a month, my debt would be resolved in approximately 3 years. I do not see how that will happen. Also, other than my forwarding notices from creditors to you, I never hear from anyone about anything. Communication after the initial set up has been nothing. I guess as long as my debt gets paid off, I will be happy. Had I known then what I know now, I would have tried a different method.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Customer services has always been a informative and pleasant experience. My debts are gradually going away. It is a relief to be working with an agency that is actually doing what they said they would do. I would repeat this experience.

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    Customer ServiceStaffProcess

    Reviewed Aug. 3, 2017

    I have been on the program about 18 months now and it has been a very good experience working with the folks at National Debt Relief. I would highly recommend this to anyone trying to avoid filing for bankruptcy. I had filed bankruptcy in the past and the amount of paperwork and court dates almost makes it not worth it. But with a debt relief company I literally made 1 phone call and it was done.

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    StaffProcess

    Reviewed Aug. 3, 2017

    Working with NDR was very easy. The courteous and knowledgeable staff made it very easy to start the process and make it as painless as possible. I would highly recommend them if you need assistance in regaining control over your finances.

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    Staff

    Reviewed Aug. 3, 2017

    National Debt Relief has helped me to reorganize my life. I couldn't breathe due to the money I owed and which I didn't have the money to pay. I am more responsible with spending now, and I look forward to eventually having excellent credit and no outstanding debt. National Debt Relief is helping me to accomplish this. Additionally they are so respectful, patient, dependable, responsible and efficient when interacting with me.

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    Reviewed Aug. 3, 2017

    I have been able to pay off three creditors so far with the fourth one working on now. They understand that I do not work during the summer as I am a substitute teacher for Tonawanda city schools and because I work for schools, I cannot get help in the summer with unemployment.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    The customer service team here at National Debt Relief is great! They communicate clearly, cover all the details, answer questions and follow up with you. They are knowledgeable about their business and are effective in their positions. I have had a great experience working with National Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    The customer service representative was very polite and up front when describing to me my account details. She assured me that if at any time they need further information from me that I will be promptly notified. Otherwise my account is up to date.

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    Verified purchase

    Reviewed Aug. 3, 2017

    I've been a client for 5 months. NDR has just settled my first account for 1/2 the money I owed. I feel a great sense of relief. I couldn't handle my credit card payments and I felt stuck in a never-ending cycle but NDR is helping me help myself.

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    Verified purchase

    Reviewed Aug. 3, 2017

    I have been very please so far with NDR. Everything they described to me before I signed up as to what would happen during the program, has happened. I look forward to continuing with the program and being debt free in the next 3 years.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 3, 2017

    The first person I spoke to from NDR was great, very informative and took the time to explain things. Since then I am honestly not sure what is happening because you have no specific point person to contact. The only thing I am sure of is that I now have a very poor credit rating, I am receiving many phone calls per day from my creditors which I do not respond to and wonder if this is what the next 3 years will be like. When I have called customer service at NDR I am told that creditors have a right to try to collect on their debt. I get that but hasn't some conversation taken place with NDR to come to a compromise on how much of debt will be repaid? If NDR has not served as a middleman here then what is their function here? I could have arranged an agreement with my creditors on my own!

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Happy that I am working with you all. You have been a big and understanding when I call. Give me a peace of mind that I am doing the right thing. That at the end I will have a fresh start with making a new credit history. Very helpful when I call, things come up.

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    Verified purchase

    Reviewed Aug. 3, 2017

    We have been in the program for about a year or so, and over half our creditors have made settlements. It's been really relieving seeing us get out of debt and not get hassled anymore. I have been telling everyone about the National Debt Relief program.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Professional customer service rep. the customer service rep was very helpful and very nice. She made me feel important and good about my decision. She didn't make me feel like a loser because I couldn't pay on bills. She is an asset to this company for sure.

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    Staff

    Reviewed Aug. 3, 2017

    Excellent personnel who know your financial situation! They go over every detail with you and are generally excited that you are cleaning up your debt! Very encouraging! Willing to go the extra mile to get you debt free! Great company! Reliable.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Everyone has been very pleasant and helpful when I have called to talk about my account. They have been able to negotiate great deals for me and are helping me to get back on my feet. When I need changes they are willing to help me find the best way to make the changes.

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    StaffTransparency

    Reviewed Aug. 3, 2017

    I've had an excellent experience with National Debt Relief. They have been courteous and supportive. The approval process was very simple and very quick and everything was explained clearly and thoroughly. They've set me up with a payment plan I can manage and are a great alternative to bankruptcy.

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    Staff

    Reviewed Aug. 3, 2017

    The person I worked with was Ryan ** and he made everything smooth and easy, like that there aren't a lot of extra fees and none are hidden. There is a light at the end now. If you are struggling to make it every month and don't want to or can't do Bankruptcy then do not wait to contact National Debt Relief.

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    Customer Service

    Reviewed Aug. 3, 2017

    I am very pleased with the work that National Debt Relief has done for us. It has only been a few months & at this point we have 2 debts paid off, 1 paid off in October & another in November. Customer service has been great. Always asking if we have any questions for them & if they have answered all of questions. Also, congratulating us "on becoming one step further to being debt free." Appreciate all the hard work.

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    StaffTransparency

    Reviewed Aug. 3, 2017

    Your representative gave a thorough explanation of the offer. She further informed me about what funds I had in my account. I also was informed at on Sept. 26 I would need to add $16.50 to be applied along with my $124.50, as well as Sept. 27th 53.91. She answered my questions, she was polite and knowledgeable about my accounts.

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    Transparency

    Reviewed Aug. 3, 2017

    There are others like you that work with a company that can help take care of other things such as getting a house, and taking care of getting up to date with other bills. Your company seems to be good, but it would be great if you had a little help.

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    Customer ServiceStaffProcess

    Reviewed Aug. 3, 2017

    This is our beginning with NDR. I do have to commend our agent, Deshuwn as he went above and beyond customer service. His patience and outstanding help with the process was incredible. Thank you for all the help you are giving us to help us get out of debt. We will comment more, down the road.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Every person I talk to was very courteous. Had lots of information. It was a fast speedy conversation and within 45 minutes my life became much easier. Randy ** was a wonderful person to discuss my situation with, and he knew exactly what to do and how to take care of my situation. Keith was another person I spoke with, also very courteous and helpful. I would definitely be for a friend to you, and I already have. Thank you for a wonderful experience.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Every call made to NDR is met with professionalism and accuracy. Every call from them is respectful and considerate. I am thankful for the opportunity to "get out" from under the pile of debt and major financial faux pas I made.

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    Verified purchase

    Reviewed Aug. 3, 2017

    They took my worries away! Help me resolve my debts, fast actions! At least I will be able to sleep better knowing that NDR is backing me up all the way to become debt free. Thank you so much! Your fast service gave me a peace of mind!

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    Reviewed Aug. 3, 2017

    Looks like everything is going to be well taken care of. I am finally going to get out of debt. I am trying to set myself up for a debt free retirement. And with this program in place I can get it done.

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    Reviewed Aug. 3, 2017

    I was in a situation and saw no way out. National Debt Relief told me they could help but I was not sure. I thought my only option was bankruptcy. I have not filed bankruptcy and my debts are being taken care of. For doubters like my myself I suggest give National Debt Relief a chance. You can do no worse.

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    Staff

    Reviewed Aug. 3, 2017

    It's a relief not to worry about the debt that I am in anymore! The people at your company make me feel that they are professional and care about my situation. I'm glad that I signed up with your company.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Very pleased with the help that has been given to me to resolve my debt issues. Everyone is very helpful & friendly any time I've called with questions. Very thankful National Debt Relief!!! I will refer all my friends that need your service.

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    Staff

    Reviewed Aug. 3, 2017

    I had an excellent startup experience to get my debt in order and start working toward financial freedom. Everyone I spoke with was very helpful and accommodating! There was never a feeling of judgment for my current situation. I am hopeful I made the right step.

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    Customer ServiceStaff

    Reviewed Aug. 3, 2017

    Great experience. Andrew was patient, kind and thorough. He made sure everything was understood, and welcomed questions. Each and every paragraph was reviewed so that there would be no misunderstandings. Furthermore, he called back when he said he would call back. Great customer service.

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    Staff

    Reviewed Aug. 3, 2017

    They have helped us out tremendously. Within 6 months they have settled accounts that would just threaten us instead of working with ease. It was our own fault we got onto the mess we were in but they jumped right on not judging us. Just willing to help us out any way they could. So if anyone is in over their heads with credit card debt they are the ones that can help you. Our credit is already going back up to over 600. It's great. This team is not a hoax. They are for real and they really can help.

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    Staff

    Reviewed Aug. 3, 2017

    I have received excellent service from this company, in all aspects, while getting started on my route. They are very determined and extremely prepared and helpful. They are there every step of the way, especially when you know nothing about how to get started. They are also very understanding and eager to help.

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    StaffTransparency

    Reviewed Aug. 3, 2017

    Everything was explain perfectly. The reps were knowledgeable and answered all my concerns. I was concerned about my debt until I found out about your program. I feel a weight has now been taken off my shoulders. I should be able to live a better debt-free life after my 30 months.

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    Transparency

    Reviewed Aug. 3, 2017

    I was nervous and Zeke reassured me that was normal. He took the time to explain to me what I had to do, and how they were going to communicate with my creditors from now, instead of me. We're just getting started, but I already feel the weight coming off my shoulders.

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    Reviewed Aug. 3, 2017

    Felt strong, honest connection with Jim **. Love NDR's wanting to help. Appreciated walking through the required materials. Paul ** presented like ability to confirm the required information to make sure we are aboard. I always appreciate the ability to share individual info and to appreciate a laugh between us. Willie and I thank you both for your service and feel that some actual relief is coming after our commitment to the terms of our agreement.

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    Verified purchase

    Reviewed Aug. 3, 2017

    NDR was able to settle an account that I was having trouble with in a short amount of time and saved me about $700. I'm still waiting to settle more accounts, but this was one of the accounts that I was worried about most. I can't wait until the other debts are settled. It's a stress relief.

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    Staff

    Reviewed Aug. 3, 2017

    I received a call from National Debt Relief today informing me that my first account has requested a settlement of 1/4 the original balance. The assistant was very straightforward and helpful and professional. I'm very thankful to work with NDR.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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