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National Debt Relief Reviews

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About National Debt Relief

National Debt Relief is one of the largest debt relief companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible. National Debt Relief debt coaches work hard to provide experience and proven results through education and individual customer care.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
Cons
  • Will need to pay percentage of debt settled

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 262 Reviews 51835 - 52035
    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2017

    I had switched over to National Debt Relief after a very discouraging experience with another company. They gave very detailed instructions reference the process and how it works. Everyone I spoke with was nice and courteous on the phone and ensured all of my questions were answered each time I called in. They did not rush me through phone calls and updated me every time a change in my account was made.

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    Reviewed July 22, 2017

    Wow! I can breathe again. Great job Shelkey **. Now, I CAN ACTUALLY SEE THE END OF THE TUNNEL. Will definitely be referrals for your services Today! Your free gifts are on their way to you. Be Blessed & Have a Wonderful Day.

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    Process

    Reviewed July 22, 2017

    My experience in searching for & securing a company to assist me in the handling of my outstanding debt has been a serious endeavor for me. From the beginning of my contacts with your company I was impressed with the business-like manner in which each stage of the process was handled. I look forward to positive future contacts with confidence.

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    Customer ServiceStaff

    Reviewed July 22, 2017

    I was quickly reassured that National Debt Relief and their competent staff would handle any correspondence that came to me from my creditors. Despite my uneasiness of getting constant calls and mail. I feel that I am in excellent hands with this company.

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    Process

    Reviewed July 22, 2017

    I was worried about my bills because I stopped receiving unemployment benefits unexpectedly. But, when I was approved all my STRESS and ANXIETY went away. Now, I can rebuild my credit and save money because I'm going through this program. I am very appreciative of this program and thankful that I can grow from this experience. #DEBTFREE.

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    Transparency

    Reviewed July 22, 2017

    NDR made consolidating easy. They gave me a clear vision of how and when my debt would be resolved. My payments were about fifty dollars less than what I was paying in minimum fees from my credit cards. However, with my payments to NDR, the debt was disappearing.

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    Staff

    Reviewed July 22, 2017

    As a new customer I was made to feel comfortable and not ashamed of the financial situation I have found myself in. Very friendly staff. Gave me confidence in their knowledge and experience. My personal rep, Max did a great job reviewing my information with accuracy and answered all of our questions with patience and understanding.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 22, 2017

    Debt Counselor was very thorough and patient to explain the process. Walk me through the application. Reviewed my financial assets and liabilities. Explain the program may take 4-6 months. Called back as promised. Explained the possibility of legal action by creditors and help.

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    StaffProcess

    Reviewed July 22, 2017

    I want to thank Dairy ** for all the help she provided and answering all my question as well as providing high level of professionalism. Thank you very much. I would definitely recommend this program. I would also like to thank the supporting team at National Debt Relief. You all provide a great service and making me feel welcome.

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    Customer Service

    Reviewed July 22, 2017

    I searched online and National Debt Relief had much better reviews. I've been with them for six months and everything seems to be going well. Working with them has taken away most of my debt. Every time I have a question, I send an email and they respond back in 24 hours so it’s pretty quick turnaround.

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    Customer ServicePriceStaff

    Reviewed July 22, 2017

    I researched a lot about National Debt Relief online and found that they were highly recommended. Their representatives were awesome and I was very impressed. They're easy to tackle and work with and they didn’t pressure me at all. They told me to fax them and when I called them back when I was ready, the process went smooth. I had a hard time getting the notarized letter through to them somehow. They’ve received it but then they kept saying that they haven’t. But I finally called back to a senior representative and they got it taken care of.

    So far, they've resolved one major account and another one. They're also working on another account. Their service compared to its cost is outstanding. They’ve been able to work with my creditors and getting things through their own so it's good. NDR should keep up the good work. I really appreciate all they’ve done for me. My experience with them has been awesome and I'll definitely recommend them to a friend.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    Everyone has been really helpful in handling my debt and very courteous. They answer my questions and I feel relieved after I speak with them. I know I can call anytime and give them information as well as they will give info on what to do or say to creditors until they are paid. Thank you.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I was skeptic to call any business that dealt with debt, I am a senior citizen with fixed income and didn't want to fall into any criminal activities. When I called National Debt all I received excellent customer service, very professional and I felt comfortable after a few minutes talking with the person on the line. I was told I'll be out of debt in 3 years. Thank you National Debt.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    No one ever wants to be in this situation, but the help I received during the enrollment process today let me know I've made the right choice. They were patient with me, answered my questions and walked me through the process. They understood my anxiety and concerns and were able to set me at ease. I am grateful to them for their help and look forward to the positive changes in my financial life to come after taking this first big step.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I have been a client with NDR for only 4 months, & they were able to settle one of my 5 accounts for less than half of what I owed!!! Now that’s what I call "EXCELLENT customer service!" And with service that speedy, I'm confident they will be able to settle another one of my accounts by the end of the year!

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    My experience was great, I spoke with Crystal **. I was a little nervous about calling but she put me at ease, she was very professional yet personable. It was a very easy process. The only thing I did not like was the second phone call and going over everything again, as I understood it the first time.

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    Staff

    Reviewed July 21, 2017

    You have done a great service for me and my wife and I say HURRAY!!! for National Debt Relief and I would recommend you're services to anybody. Again Thank You!!! May GOD Bless Your Business and Touch each and every one of you in your lives.

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    Process

    Reviewed July 21, 2017

    I am very new to their program, but they have helped me understand everything. I have asked tons of questions and they have answered them all. I haven't been enrolled long enough yet to have anything settle but I feel I'm in good hands. When I get further down the road I will be reviewing again.

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    Staff

    Reviewed July 21, 2017

    I checked NDR out thoroughly before I contacted them. I was blown away at how professional & knowledgeable the CSR was. I decided to move forward and they are now busy turning $51,000.00 in cc debt into $36,000.00 w/ manageable payments. My credit went from 765 to 532 (ouch), but it will bounce back once everyone's paid off, no worries! Saved my bacon!

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    Staff

    Reviewed July 21, 2017

    NDR is a lifesaver and I am very thankful for their help. From the first contact, NDR has been professional and honest. The results definitely exceeded my expectations. I highly recommend NDR to anyone that is struggling financially and don't want to file bankruptcy.

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    StaffProcess

    Reviewed July 21, 2017

    Everyone was very kind and helpful. Thank you for helping me get out of debt. I felt like I was drowning in my debt and could not get above water. This will be a huge sigh of relief to start this process on getting out of debt sooner than 30 years and possibly buying a house someday.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    I was very pleased with how I was taken care of by Oz. He took the time to explain every part of the process to me, and made sure I understood each section and each detail. Very professional! I will definitely recommend their services!

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    Transparency

    Reviewed July 21, 2017

    I am very happy up to this point with Nat'l Debt Relief. They let me know every time there is change in my account. I'm never left wondering, because they have explained everything they've done and what they are going to do!

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I enjoyed talking to Sarah and she explain how they were going to help me get debt free. If I had any questions, to call and she or the team will help me. She also explain that if I had any problems with the credit companies, to give her a call.

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    Staff

    Reviewed July 21, 2017

    I was very leery at first, but Shawn ** was very nice and so far everything is going smooth. I like to thank all the ones I talked to for helping me with my debt. I did talk to my husband and he is with me 100%. I have been writing down all the numbers that I might need to call. Thanks again to you all.

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    Customer Service

    Reviewed July 21, 2017

    Since my first call, I've had a pleasant experience with your customer service. They have answered every question and have gone above and beyond making sure that I understood all of my options. I would recommend this company to anyone that is need of some debt control.

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    Staff

    Reviewed July 21, 2017

    The gentleman I talked to was very professional. Was able to help with debt 2. Of 3 we only have one to work on. With no increase to our deposits. He was genuinely wanting to help us through this rough time. Thank you.

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    Reviewed July 21, 2017

    New to NDR. I worked with Reggie to start the program. So far it has been great! We are anxious to become debt free. 2 yrs seems like a long time but when you think about the 30 yrs it would have taken us.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    So far great. Greg & Jamie has explained everything to me in great lengths. Now for the work to began. A heavy load has been lifted. Greg was a great help. He explained the program to great lengths. Jamie welcomed me the team. I feel that I have to get the work done so I can get out of debt in the next 4 years. Thanks in advance for the help I am going to receive. Thanks.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    My experience with National Debt Relief has been wonderful. I am glad that I choice this program to help me with my debt. I feel so relief and I'm happy, I made that call. National Debt truly works. I recommend this program to everyone who is looking for a debt solution.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I am very happy with the customer service at National Debt Relief. I was treated with such respect and they made time for me. They answered my every question and gave me a clear understanding of what to expect on my debt relief journey! Thank you so much and I am confident I'll be seeing a great deal of change in my debt issues.

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    StaffTransparency

    Reviewed July 21, 2017

    Katie was very professional, helpful and patient and explained everything in terms I could understand. She was personable and I am glad you use people in our country that speak English. Felicia ** (?sp.) was also very professional and helpful in explaining everything to me.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I cannot express enough how professional, kind, caring, and understanding these people are! I had been struggling with admitting that I had a problem and how I was going to handle it. As soon as I called, I was made to feel more comfortable. Andre ** made me feel like I could get a handle on the situation. He calmed me down. He understood my anxieties and explained everything clearly. All of my questions were answered. I was so amazed at how much he was able to help me financially. He worked with the creditors. I am amazed!

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    Staff

    Reviewed July 21, 2017

    I am So glad I went to them for help. I highly recommend them to my friends, family and coworkers. They have taken my financial stress away from me. I owed money to six Creditors and for so far have been resolved. Every time I call a friendly representative is there to assist me. Thank you.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    National Debt Relief was able to quickly settle my first debt account with a payoff of less than half of the owed amount. During this time, I received no harassing phone calls from any creditor. This process has been extremely trouble free.

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    Staff

    Reviewed July 21, 2017

    National Debt Relief has given me peace of mind, very friendly and informative staff made it very easy to understand how it works. I am very happy with my decision with going this route instead of bankruptcy, at least my creditors will get paid, instead of receiving nothing. Thank you so much for your time and patience.

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    Staff

    Reviewed July 21, 2017

    I am paying, every month, but nothing is happening. How long before N.D.R. will get started, in the meantime, my accounts are getting bigger, because I not paying my past dues. When will they get started contacting the credit people. THEY are contacting me every month.

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    StaffProcessTransparency

    Reviewed July 21, 2017

    My contacts with the company were very courteous and helpful. They explained everything in great detail so I could understand the program. They went through the documents and provided me with copies as well as informed me the contact information if I had questions. It was very quick and easy enroll me into the program and gave me the hope I needed to get out of credit card debt. I was very happy and appreciative that this one available for me.

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    Staff

    Reviewed July 21, 2017

    Personnel are very knowledgeable and very helpful. I am glad I found you to help me get out of a financial mess. I am confident that this will save me from having to declare bankruptcy. Lasondra is a very helpful professional. I am confident that all will work out.

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    Staff

    Reviewed July 21, 2017

    Lonnie and the team were extremely thorough and helpful. I am worried about my credit rating dropping but am assured that within the year, it should start to rebuild. This has been the most difficult part. Everybody was upfront about the responsibilities, fees, etc., and they made it easy to feel relief. I am looking forward to the next four years to finally dig myself out of this hole. It is one thing to own debt that you can manage to pay, and another to feel all of what you pay seems to only cover interest. I am praying that this is my best choice to get rid of this debt quickly rather than trying to pay it off until it kills me!

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    ProcessTransparency

    Reviewed July 21, 2017

    Although I am a bit skeptical, National Debt Relief has thoroughly explained the process to me, and how this will benefit me in the long-run. They have answered all of my questions efficiently, and the company itself seems very effective.

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    StaffTransparency

    Reviewed July 21, 2017

    Everyone I have talked to were very professional and honest. They have worked hard to get a resolution for me. They have kept me up to date on all debtors. I will be debt free in 1 1/2 years versus forever. We have paid off two debtors and have 2 more to go.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    My brother recommended National Debt Relief to me when I felt as though I would never be out of debt. Their staff from the first time I spoke to them were always kind, helpful, and honest. NDR was always there to answer any questions and concerns I had. They also called and emailed regular updates and made me feel very safe and confident in my choice to use them.

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    Reviewed July 21, 2017

    We have been in the program since August of last year. We had a lot of debt. Just in one year they have paid off half my debt. I'm very happy with our decision to go with National Debt Relief. And since we been with them my extra stress is over.

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    Staff

    Reviewed July 21, 2017

    Professional & understanding. Have helped tremendously in resolving our credit card debt. Will recommend them to anyone that may be having difficulties paying their bills because of illness or job loss. We hope never to have to use them once our programs is finished but very glad to know they are there if needed.

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    Staff

    Reviewed July 21, 2017

    Everyone was very helpful and nice. Looking forward to being debt free. Also I will be referring a friend who also wants to get out of debt. I'm glad that I decided to go with National Debt Relief. I feel as though I have made the right decision. I'm excited to get my credit back in good standing.

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    StaffTransparency

    Reviewed July 21, 2017

    I have a good experience with NDR. All agents are kind and very professional. My debts has been as explained to me. I have no encountered any difficulties with this company and I am very glad I made this choice. Would recommend this company to anyone needing financial relief.

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    Staff

    Reviewed July 21, 2017

    They have been great and helpful. Always lets me know what is going on and very professional. I've just started my journey but everyone has been so nice and explains everything so I understand what is going on. I would definitely recommend them to anyone needing help.

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    Staff

    Reviewed July 21, 2017

    The people we contact are professional and courteous every time, explaining everything and answering all questions. I would recommend this company to anyone who finds themselves in over their heads financially. This is by far a better solution than bankruptcy or just ignoring the debt.

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    Reviewed July 21, 2017

    I was so buried and couldn't figure out how to manage my debt. National took over and structured it in a way I could get it paid off. I am now debt free and feeling much less stressed out. It was easier than I thought it would be.

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    Customer ServiceTransparency

    Reviewed July 21, 2017

    We are happy with the results finally. I think a little more communication as to the progress would have been nice. And knowing how the creditor would be paid in advance would have been nice. But all and all we are pleased to see progress.

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    Reviewed July 21, 2017

    National Debt Relief is helping me gain back control over my financial situation and it has been a great experience working with them! I look forward to the completion of this program and to also be starting a clean slate. I would recommend NDR to anyone and everyone that needs help getting out from under debt!

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    Staff

    Reviewed July 21, 2017

    I recently called National Debt Relief because of financial hardships and my inability to repay my consumer debts according to schedule. Their team is very professional and confidence inspiring. With their help, I now have hope of living a debt free life again without filing for bankruptcy.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    Eli was extremely helpful. He answered all my questions, and talked me through the whole process. When I called the hotline for my welcome call, same thing. Everyone made sure everything was understood. I would recommend this to a friend who was having the same problem I am.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I have had no contact with anyone since enrolling. I do not know where I stand with my creditors. I do not know if they have even been contacted by anyone with National Debt Relief. The person who helped me enroll was personable and knowledgeable. I think there should be more communication between the company and me.

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    Online & App

    Reviewed July 21, 2017

    Very organized, honest, collaborative, and negotiates well with the creditors. The website is very easy to use as well. And they work well with us to make sure we can make it work. If you need to withdrawal some money from you account. No prob.

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    Staff

    Reviewed July 21, 2017

    They are very patience and helpful with everything. They give me all the details. I know I'm secure with this company. That why I'm so happy because they help me with my credit card problem. I will definitely recommend this company to all my friends and family.

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    Staff

    Reviewed July 21, 2017

    I am very pleased with the progress of negotiations with the creditors; resolution is happening faster than expected. I am very grateful for the efforts of NDR and staff on my behalf. I would recommend the service to others. Well done!

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    Staff

    Reviewed July 21, 2017

    We've been very satisfied with Nat'l Debt Relief's service. We would highly recommend their services to others. Even though we weren't as organized as we should, they still managed to assist us with handling creditors which we had forgotten. We were notified with any activity regarding our account. The representatives were always friendly and accommodating.

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    Process

    Reviewed July 21, 2017

    I am very glad I got into the program. It has relief a lot of stress off my shoulders. I finally can see the light at the other end of the tunnel! They are doing a great job getting great settle offers on my credit cards.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I was happy with the assistance I received. The customer service rep I spoke to explained everything and reassured me that they were there to help. The whole enrollment process was smooth and judgement free. They answered every question I had in as much detail as they could provide.

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    Customer Service

    Reviewed July 21, 2017

    I have had a great experience with National Debt, they have always kept me informed with how my payments are being disbursed and a timeline of when my program will be completed. I have had to skip a payment once in awhile and they have been gracious & courteous. I am really glad I picked them to be the company to do this kind of business with, am very appreciative of their customer service.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    All customer service agents I have spoken with are very helpful and present a professional experience in working with your company. All customer service agents have been polite, courteous, and very respectful to me even when I was going through very stressful times. Your agents have taken a load of stress off my shoulders and for that I am very grateful to you all. Thank you very much.

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    Customer ServiceStaff

    Reviewed July 21, 2017

    I'm so happy to meet this people because when I see that application I said, "Let me try if is gonna working for me because my credit score was so bad" and I try my application. After 5 minute someone give me call to have my information. I'm very so glad for them to meet me and this position. I thank them for everything.

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    StaffProcess

    Reviewed July 21, 2017

    The person that contacted me after I had shown interest was very helpful in explaining to me the process, review my finances and come up with a solution. I am hopeful you guys can help me out come out of this difficult financial situation. I look forward to being credit card debt free in the near future.

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    Reviewed July 21, 2017

    Credit card debt help. Legal and financial responsibilities. Due to some increase family health issues, I have applied for help to as a result and assist my daughter through this crisis. While I have been helped monthly for 2 years the condition has persisted and the healing has not occurred as once believed it would. National Debt Relief has assisted me and given me a way to survive this situation.

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    StaffProcess

    Reviewed July 21, 2017

    I was so nervous at the beginning of the program but the representatives made me feel so comfortable and confident that I could be successful. They always took the time to listen to my thousands of questions and concerns. It didn't matter how dumb I thought my question was they were always attentive and understanding.

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    Customer ServiceProcess

    Reviewed July 21, 2017

    NDR has AMAZING customer service! It is an easy process to start! The only issues I have had have been with the creditors. Even most of them have been easy! I have recommended to MANY friends! Would do the program again if I had to! HOPEFULLY I don't have to! I am in a better place financially than I have ever been! THANK YOU NDR!

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    Customer Service

    Reviewed July 21, 2017

    We have an account outstanding for over a year and a half, without it being settled. We have called numerous times to get an update on a resolve, but get no straight answer. I have asked for a supervisor and have just been told they are working on it. Months go by and no word on settlement! Very unhappy client here. I think I could have done better myself. I don't want anymore money taken out of our account until I know what's being done.

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    StaffProcess

    Reviewed July 21, 2017

    I've had nothing but pleasant experiences with National Debt Relief since joining the program. Each time I've made contact with NDR I have spoken with concerned, knowledgeable and totally professional representatives. I expect this relationship to be satisfactory throughout my indebtedness program.

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    Customer ServiceStaffProcess

    Reviewed July 21, 2017

    The people at NDR were all great every time I call them and they kept me posted. Since having NDR, I've had peace of mind and less worry. I don't have to deal with the negotiation. Their fees are high but they do a good job. It's a lot of money but I just think that this is the money that's going towards payment. The whole process would take another two years. I've never had a problem with what they did and what they said they were going to do. NDR helped me a lot because they saved me thousands. I have already recommended them. Overall, they're great and I love them.

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    Customer ServiceStaffTransparency

    Reviewed July 21, 2017

    I wanted to try to consolidate all of my bills and pay one payment until I got paid off. I had great interactions with the team at National Debt Relief and the best part I like about it is that they explained all so I could understand how it works. And the second thing is, whenever I try to contact anybody by email or phone, they’ve been more than helpful, concerned, and answer my questions. While I’m working with them, I’ve been able to keep more money in my pocket. Also, it’s a better option than bankruptcy. I’d recommend them to anybody who has too many credit cards to pay off.

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    StaffProcess

    Reviewed July 20, 2017

    I decided to use National Debt Relief because it seemed difficult to decrease my debt though I tried each month. My agent, Geetu ** was informative, knowledgeable, and compassionate. I feel fortunate to be a part of this program to give myself a chance to breathe again.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I have had a lot of medical bills collected and I was unemployed for about 1 1/2 years. In that time I used credit cards to live on at times. I was grateful that when my debt added up and was hard to pay it, National Debt relief was there. The first time I called I always encountered friendly people. They are straightforward and easy to get started. They keep in touch and let us know where we are in our bills, and contact us immediately and conveniently through email allowing us to confirm payment. There are no hoops to jump through and they work hard to get the bills paid. I recommend them to anyone and everyone. They saved us from going bankrupt and really wrecking our credit. Thank you National Debt Relief for being a godsend.

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    Customer Service

    Reviewed July 20, 2017

    When I signed up with you, debt consolidation - Synchrony Bank - Walmart was included. Now, months after being with NDR, I get a call from Synchrony Bank trying to collect about $600.00 more on the account than when I first signed up. I thought my $332.00 payment each month was taking care of these bills???

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    PriceStaffProcessTransparency

    Reviewed July 20, 2017

    NDR has been a blessing to me. I was laid off and racked up very high credit card debt over a 3-year period. I wanted to be responsible and still pay my creditors and take accountability for my actions versus filing bankruptcy. NDR has allowed me to do that by still paying as much as I can to settle the debt but not pay the additional interest and fees. I feel I am able to now handle this situation with some level of integrity. From the beginning, NDR walked me through the process, discussed the fees/program and made sure we agreed on everything. I signed up for a 5-year program to pay off almost $60K in debt, and only a year later, almost half of that has been paid off. NDR has been responsive, helpful, informative, and very thorough. All of their reps have been courteous and friendly throughout the entire process. Thank you NDR.

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    StaffProcess

    Reviewed July 20, 2017

    So far so good. I have completed most of the forms over the last couple of days. I'm sure there is something I have missed. I have not made my first payment yet to my account. As far as the process goes, not too difficult. Agents talk kinda fast, I hear slow and talk slow so that is a little bit of a barrier on my part. Other than that, the program is going to save me money in the long run! I'm happy about that!

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    Customer Service

    Reviewed July 20, 2017

    I have called multiple times and was promised a phone call back within 24 hours. To this day I have not gotten one. And I can't call during my business hours as this is my personal affairs. One unhappy client.

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    Customer Service

    Reviewed July 20, 2017

    I've only been in the program 4 months. Nothing has been done with any of my accounts to my knowledge (other than my monthly amount being debited out of my account). I was told the process takes 3-6 months. I have been receiving some creditor calls, which I shouldn't be getting as I have changed all my numbers, I just don't answer the phone calls.

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    Process

    Reviewed July 20, 2017

    I have not had any problems with this service. They have resolved one of my accounts and are working on another. I am very pleased so far. I would recommend them as a viable alternative to filing for bankruptcy. I have been in the program for a year and they are getting the job done.

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    Staff

    Reviewed July 20, 2017

    I was unable to use the link to approve the (Lowe's and Kohl's) settlements. So I called in to review them. Unfortunately I didn't catch the contact's name, but she was wonderful in clarifying the offers and updating me on the status of our account. Thank You very much.

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    Customer Service

    Reviewed July 20, 2017

    I was looking for assistance in dealing with our debt. I was surfing the net and came across NDR. I called and Verlande answered some questions. I proceeded during that week to find out if this was a legitimate business with the BBB and online as well. I called Verlande and we continued to talk. My husband and I decided it was time to do something about our excessive debt.

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    I would definitely refer this agency to a friend! Very helpful :) Customer service was great and thoroughly explained all the details of correcting my debt. I am happy to know that I am on my way to being debt free and making a better life for me and my daughter.

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    Reviewed July 20, 2017

    I just saved over 500 dollars on a credit card debt that I owed over 1000. Happy??? With my first settlement. I'm starting to have a smile on my face and my life back from all the credit card debt I poorly took responsibility for. I sure am glad I chose National Debt Relief.

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    StaffProcess

    Reviewed July 20, 2017

    Courteous, professional and detailed information provided. Good followup until now. Even though I'm just starting the program, it gives you a peace of mind knowing that knowledgeable persons will handle my debt with the collectors. You feel some way "protected" due to the tools that you end up having with NDR.

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    StaffProcessTransparency

    Reviewed July 20, 2017

    Extremely informative and helpful. Not pushy. Very pleasant experience. Very prompt callbacks. Explained every step carefully. Made me feel at ease at all times. Sent emails for my review while on the telephone with me. Wade ** took his time, did not rush through the process and made sure I understood completely. Took a great burden from me.

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    Customer ServiceStaffProcess

    Reviewed July 20, 2017

    Glenn ** is FANTASTIC at his job!!! He made the whole process very easy and showed pure compassion in what he in everything he said. Having more people like him would make having to call for help less scary! I made this decision to get help and talking to Glenn made it so much better of an experience.

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    Customer Service

    Reviewed July 20, 2017

    So far so good. You pay a little more in fees that you don't first know about but they'll explain it to you. Jasmine was great over the phone. And now I just got another settlement offer. If there's hidden fees I'll let you know.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 20, 2017

    Olivia was exceptional. She was thorough and covered everything clearly. She answered all my questions. She explained the process in detail. All the documents were sent to me via email in a timely manner, they were signed and received the welcome call minutes after.

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    Process

    Reviewed July 20, 2017

    I signed up for this service about a year ago when my debt started to become overwhelming. National Debt Relief was up front with me about how the program worked and have been there to help with every question and concern I've had. They have negotiated my accounts in a timely manner and over half my debt has already been resolved. NDR has literally helped me start over when it comes to my finances and I am beyond grateful. Excellent Experience.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    So far I have been very pleased with NDR. The presentation of services offered was straightforward and without high pressure. They have been super diligent with follow ups and answers to my questions. Very professional approach. I was apprehensive about even calling them initially, but, barring any unpleasant surprises, I'm very glad I made that call.

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    Reviewed July 20, 2017

    We were spinning our wheels in credit card debt... Trying to stretch our money around, paying minimums and not getting anywhere. After National Debt took over it was such a relief to make only ONE payment a month and let them deal with the rest. It looks like our debts will be resolved much sooner than they estimated also!

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Very informative and excellent customer service. They were so concern with all of my needs. They really over exceeded my expectations of them. I will recommend them to anyone. I haven't had any complaints from none of my consumers at all. Everyone was cooperative with the overall services.

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    Reviewed July 20, 2017

    You did nothing for my debt relief the first time you took my money, and you know you have no power to do anything. Creditors do not have to talk to you, you have no letter from me authorizing such action. Now you think you are going to take my money again? Stop calling me, stop emailing me, just stop. You will be talking to the Better Business Bureau soon.

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    StaffProcess

    Reviewed July 20, 2017

    Extremely helpful and kind. Easy process and very thorough. Made the whole experience very simple and laid back. Was nervous going into the process but after 2 minutes felt comfortable and reassured everything will be ok. Thank you for all the support.

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    Reviewed July 20, 2017

    The only issue I've had is trying to change the date of withdrawal from account. 6 business days seems ok until you forget and try to change it a week later due to payroll dates. Is it possible to change to 2 bi weekly payments so they fall on pay dates?

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    Reviewed July 20, 2017

    I am very pleased with NDR so far. The only complaint that I have is that Regional Finance is still sending me certified letters threatening to sue me and they claim no one at NDR have ever spoken with them!

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    Process

    Reviewed July 20, 2017

    Joseph ** was amazing. He kept in touch with us for over 2 weeks trying to get this done. Very helpful through the process explaining every detail about the program and making sure this was the best option for me and my family. We can't wait to get out of debt.

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    StaffProcess

    Reviewed July 20, 2017

    I am extremely pleased with the National Debt Relief program. It has been such an important part of my debt rehabilitation. I would recommend this program to any one who is drowning in debt. the representatives are very responsive and are always reassuring me that everything will work out.

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    Customer ServiceProcess

    Reviewed July 20, 2017

    Still new to the program, but so far so good. The customer service has been quick to respond to help guide me through this process. As can be expected, I am apprehensive of any stumbling blocks from retaliation from creditors, but the feeling of relief from debt far outweighs what will come to get there!

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    StaffProcess

    Reviewed July 20, 2017

    I most definitely would recommend a friend to the National Debt Relief program if the person is seriously interested in clearing their credit. They have been very supportive from the first day I contacted them. They have answered all my questions and are always very pleasant to speak to. The company has also made me feel secure about helping me pay and catch up to my debts. I don't know how I would have done without their support. Thank you so much for all the help I've received from the National Debt Relief program.

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    Staff

    Reviewed July 20, 2017

    I was at "desperation point" when I reached out to NDR. They listened patiently as I described my dilemma in detail, especially since I really wanted to pay my bills. From last year to the present, all the reps have been kind, supportive, reassuring and most especially, non-judgmental. I don't know how much I will owe them yet, but I'd still highly recommend them to anyone. Thank You!

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    Staff

    Reviewed July 20, 2017

    I have nothing but praise for this organization. They treat me with respect and caring and I feel no shame. My debt is almost resolved. I have saved hundreds of dollars. My credit score is going up with every creditor that gets resolved.

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    Reviewed July 20, 2017

    After my husband and I experienced financial downturn, I was trying to make head way on the remaining bills, but was simply treading water. I decided to look into 'debt relief' program and selected Debt Relief. I signed a contract for 36 months at an amount that was less than what I was paying on a monthly basis just to keep my head above water. I have 13 months left to go and feel relief in knowing that in 13 months I will have settled all obligations and start rebuilding financially. The company has always kept me informed as to the status of my accounts and have been responsive to my needs.

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    Staff

    Reviewed July 20, 2017

    I feel it is too soon to tell if I can recommend this to a friend. So far I feel it is going to be a good way to help me with my mounting debt. The first guy I talked to was very good. The second person I talked to was good but I am not sure she knew what I already did with the first guy cause she was running me through how to e-sign again. However I am hopeful of this program and I will get on the suggestions they gave me as soon as I am able.

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    StaffTransparency

    Reviewed July 20, 2017

    I would recommend National Debt Relief to all my friends and family. My son actually recommend you to me. Everything was explained to me fully, in a way that I could understand easily. The representative was polite and friendly. I look forward to working with this company to resolve my debt.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I've only been enrolled in the program for a little over a month and they have already negotiated a settlement with one of my creditors. I was so skeptical in the beginning but I knew I had to do something and glad I chose National Debt Relief. The people that work there are so helpful and answer all my questions. If you're in credit card debt... don't wait... start now!

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    Staff

    Reviewed July 20, 2017

    My late husband and I were retired, and when he suddenly died I lost 75% of the income we were living on. I could not keep up with the credit cards that I had maintained most of my life. I had contacted another "debt relief" company but they wanted to say I did not owe what I did and challenge the debts. I did not consider that to be honest, so I continued to look for help and found National Debt Relief. They listened to what I wanted to accomplish and have been wonderful. I had five accounts, and a year and a half later, three have been completely satisfied. NDR even handled the paperwork when one of the companies attempted to take me to court. I am very pleased and relieved to be handling my debt responsibly.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I was having trouble with my finances and one of the representatives helped me in meeting my financial situation. I'm glad I called and now I am on my way to being debt free. I am very satisfied with this opportunity and in resolving my debt.

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    Reviewed July 20, 2017

    I am really pleased with this company. I have spread the word to others. I was especially excited when I got my first proposal for settlement. My husband was doubtful but he is much better now looking at what's going on. Once again thank you all so much.

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    Staff

    Reviewed July 20, 2017

    A beneficial service that left me feeling relieved. The staff member who assisted me was very patient and informed. I will definitely recommend NDR to anyone needing counseling or assistance with their debt. Wish I had known about NDR earlier.

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    I certainly recommend National Debt Relief. They are very professional, friendly and get results. They never make you feel like less of a person due to your circumstances. They negotiate on your behalf and get positive results. They are consistent with their communication and are always behind the scenes working on your behalf.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I was scared to call anyone for help, National Debt Relief made me feel safe and hopeful. I'm currently a work in progress but I'm excited to see my debt cleared up so I can move forward with my life as a single mother of two. It's been very easy and everyone's been very helpful. Thank you National Debt Relief!

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    Customer ServiceTransparency

    Reviewed July 20, 2017

    I think a little more understanding on how program works, I think I needed a little more communication from my reps about progress of the program. It's seem now the ball is moving along much faster than before so we will see how quickly the debts are resolved.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    I signed on with National Debt Relief on May 1. Their customer service is excellent. Everyone I have dealt with is professional, knowledgeable and efficient. There are no long hold times or transfers. This month they were able to resolve two of our debts. One with a balance of $2384 was settled for $834. What a huge savings, so much more than what I was expecting. It made me sigh with relief and assured me I had made the right decision. The other debt was for 1650 and was settled for $825. I still have a long way to go but this was a great start. Thank You National Debt Relief!

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    Customer ServiceProcessTransparency

    Reviewed July 20, 2017

    I called after finding National Debt Relief to be the top rated company in this field, planning to just to get information about the program. It was explained to me so accurately, professionally & personally that I immediately enrolled and have been treated with respect throughout the 2 part process.

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    Customer ServiceTransparency

    Reviewed July 20, 2017

    Overall National Debt Relief has been good. They could improve on communication. They never call me once a month to update like it states. I do have one last account that they have not settled with which is frustrating after a couple years.

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    StaffProcess

    Reviewed July 20, 2017

    The whole process was easy to get started. Now it has been about 4 months and I don't see any progress. Not sure how long it takes, an update will be helpful. All the staff were very professional, and helpful at the beginning. I would like someone to stay in touch, and keep Me posted on where I am at with the creditors.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    This company is great for helping get out of debt and the staff are polite and very helpful, with the knowledge of the company. Always get help from someone that can answer your question about solving your debt problems. They have helped me unburden myself and now I am mentally, physically and most of all financially in a better state.

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    Staff

    Reviewed July 20, 2017

    I'm so happy that I have National Debt Relief to help restore my credit and help get my debt manageable again. The consultants are professional and always help with any questions or concerns I may have. I was told it would take 4 years to pay everything off but going you be less than 3 years! Thank you all at National Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    I had a very good experience with John. He explained every thing to me and answered all my questions. The welcome call was great also. I still had more questions and they were answered for me. I have been stressing out about my credit card debt and now I feel relieved.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Overall, everyone has been very helpful and friendly. They seem to understand that this is a difficult process for their customers. The only negative I have encountered so far is delayed communication when it comes to emails. Due to my work hours, I communicate mainly by email and their response time has averaged one week. Otherwise, I am happy with my experience thus far.

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    StaffTransparency

    Reviewed July 20, 2017

    Everyone that we have ever spoken to regarding our account is helpful and pleasant. To decide to go this route to clear our debt was a hard decision to make. We never felt pressured or bullied into making a decision and most importantly, we never felt like we were being judged.

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    PriceStaffTransparency

    Reviewed July 20, 2017

    It was easy and quick. My representative was quite nice and explained everything to me in a way I could understand. Plus what it's gonna cost me was within my budget which made me quite pleased. So for the amount of debt and what has to be paid and in the amount of time it's gonna take I was very pleased.

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    Reviewed July 20, 2017

    I enrolled 2 credit cards and 1 loan that I could not manage. NDR has resolved 1 credit card, has received a very doable proposal from the loan company that will settle the debt in 18 months and save me a lot of money. NDR has eliminated a lot of the stress I was experiencing as a senior, living on a fixed income and the debt happened because of medical bills.

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    Reviewed July 20, 2017

    I have recommended NDR to a few friends. My experience had been outstanding. They work with you and keep you updated in a timely manner. I am happy with the results I have received so far. Keep up the good work.

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    Reviewed July 20, 2017

    Very happy with the accomplishment I made thru National Debt Relief. Would like to start all over with my new debts. Please message me at **. Have gotten myself into another bad standing with creditors. Please advise thru my phone number. I just need some consulting with my credit history.

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    Customer ServiceStaffProcess

    Reviewed July 20, 2017

    Program works as explained as long as you continue to fund as set up. Always helpful, understanding and willing to go over my account when I call them. It is a great way to become debt free as long as you commit to it.

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    Staff

    Reviewed July 20, 2017

    They have settled one debt for me in 4 months. However, I just recently lost my job (just what I needed when I was already struggling) and had to stop making payments because I'm only collecting $275 a month for unemployment and no other benefits. They have been understanding so far. It's been almost 2 months and I'm hoping to start working again soon.

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    Customer ServiceStaffProcess

    Reviewed July 20, 2017

    It's been 4 months since I have enrolled in the program yet I already have 2 creditors that have been resolved. The best part of all is that I am paying this creditors almost 80% off the original credit balance I have. Money is always an issue... I, myself is unemployed, broke and scared to answer the phone because debt collectors kept calling and you have no money to pay them one by one. But being enrolled with this program made me sleep in peace and face tomorrow being hopeful and looking forward to be debt free. Thanks to their amazing team for the efforts. I am so grateful and with high hopes, more resolve creditors soon.

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    Reviewed July 20, 2017

    I wanted to change the account for my monthly bank draft from what I was using. It was easy and the service was fast. Every time I need assistance the service is always awesome. I get correspondence by email and by phone each time I need assistance. Thank you.

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    Customer Service

    Reviewed July 20, 2017

    Quick response to my Debt issues and looking forward to future assistance in helping me gain the financial freedom from the debts I have acquired over the years. Anxious to get the program started and away from the debts collections letters and phone calls.

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    Staff

    Reviewed July 20, 2017

    Professional representatives regardless of your circumstances, always reasonable and offer practical options. Overall, best decision I made for my future finances. I have recommend National Debt Relief to my close friend and family. I look forward to being debt free!

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    Customer ServiceStaff

    Reviewed July 20, 2017

    Very polite and professional. They always answer my questions. They keep me abreast of what is going on with my account. I believe they are working very hard to get my creditors to settle so that I can get my bills paid.

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    Customer ServiceStaffTransparency

    Reviewed July 20, 2017

    So far my experience with NDR has been very good. I worked with a representative who explained how the process works and how NDR will be directly involved in the communication with my creditors to negotiate a settlement on my behalf and has been there to reassure me that things will be okay. They have been very good about responding to any questions or concerns I have had.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    They are awesome! I would recommend them. The day I called them was a day to be remembered. Totally relieved so much stress. Thank you for your prompt attention when I contact your company. You're doing a great job. I am 38% out of debt and I've been with the program about nine months. Very impressed. When I call to speak with someone they are very prompt.

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    StaffTransparency

    Reviewed July 20, 2017

    I wish the negotiations reps are able to speak more clear to clients. They seemed to be holding back when speaking with clients. Seemed to get the runaround and specific responses to questions asked regarding loans/debts. Overall the reps were professional.

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    Customer ServiceStaff

    Reviewed July 20, 2017

    This was a wonderful experience that never made me feel guilt or regret, the customer service I received is the best customer service arguably I've had in my life. Thanks for being so professional. I look forward to becoming debt free and also recommending this wonderful company to others.

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    Reviewed July 20, 2017

    I found that they have settled for so much less and all I need to do is click on the option if I agree. It's so easy. I don't have to do anything! The only thing that I'm having trouble with is that my credit score has gone down. Hopefully my score will go back up once I liquidate my debt.

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    StaffTransparency

    Reviewed July 20, 2017

    I have found NDR staff to be polite, honest, direct, patient with explanations, and positive. Their staff have answered every one of my questions, and they really listen. I am pleased that I chose to work with NDR to clear up my debt problems. Thank you!

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    Customer ServiceStaff

    Reviewed July 20, 2017

    We were very impressed with the compassion and professionalism from Tommie ** as heard our story and our struggle with our debt. He returned phone calls, answered our many questions, and was honest with us. He reviewed debt agreement thoroughly before we signed anything and helped to make us completely comfortable with our decision. So far, we would recommend this company 100%.

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    Carmen increased rating by 2 stars.
    Customer Service
    After a positive interaction with National Debt Relief, Carmen increased their star rating on Jan. 9, 2018.

    Updated review: Jan. 9, 2018

    I'm enrolled in NDR’s program and their enrolment process was easy. Everything's going well including their cost and they are getting things paid off right now. I'm happy with the company and they were worth it.

    Original Review: July 20, 2017

    I have been receiving calls from all my creditors and they are saying they have not received any correspondence from you. I am waiting on some kind of action to be taken regarding this matter. Please get back to me as soon as possible. Thank you.

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    Customer Service

    Reviewed July 20, 2017

    We were in debt and so no way out until I heard about National Debt Relief. We contacted them and to sign up and getting started was so convenient for us. We had to do some paperwork but in the long end it was well worth it. I get monthly statement in my email and If I have a question they are always polite and understanding. We are almost caught up with all our debt and I would recommend National Debt Relief to anyone who is bogged down with bills and can see a way out. Thank you for all you have done.

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    PriceStaff

    Reviewed July 20, 2017

    Fabulous, understanding and compassionate staff. Very professional. Great service, thorough and keeps you informed. Looking for a debt relief service that takes over your problems and gets it done, these folks are it. Worth every penny. Very appreciative of their efforts on my behalf.

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    Staff

    Reviewed July 20, 2017

    I wasn't sure initially, but after my $16,000 plus debt was gone in less than one year, I knew I had made a good decision. Professionalism. Helpful. Knowledgeable. Prompt. Everything they told me would happen did, and everything they said they would do, they did. I am debt free. I am a believer in this company. You cannot go wrong. The only thing you have to do after signing up is calling back when they ask you to... It works!

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    Reviewed July 20, 2017

    Just so happens that I come up with one I was asked if I would pay an extra amount to accept an offer that was on the table for one of my creditors. I could not afford to do that. NDR went back to the creditor unresolved in my favor to pay it down. Highly recommend them.

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    StaffProcessTransparency

    Reviewed July 20, 2017

    I was nervous about calling, but the representative walked me through the process. This is only my second day. But I do feel some relief. My mortgage payment went up and I've been out of work for almost 2 months and I didn't want to lose my house. So a friend recommended this company. So far easy process.

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    Transparency

    Reviewed July 20, 2017

    I haven't needed much but when I ask questions I get quick responses. I'm uncomfortable with not making my payments but they put me at ease with their explanations. I do think it could be expedited faster. I like to see results in a timely manner.

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    Reviewed July 20, 2017

    I wasn’t meeting my bills, so I was falling farther and farther behind. I'm working with National Debt Relief now and they’ve cleared up two accounts. Everything’s been positive so far.

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    PriceStaff

    Reviewed July 20, 2017

    I got a divorce and got stuck with all the bills. National Debt Relief seemed like a good idea and they were the top one on the list. They’ve been pretty good, friendly and helpful. One of my debts is completely settled and two are in the process of a year plan to be settled. NDR helped me keep my house. It’s also helping me get out of debt and get my credit back up so that I can refinance my house and get it into my own name. It’s worth the cost and overall, it's been great.

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    Staff

    Reviewed July 19, 2017

    Very easy to adjust what we needed. She was very helpful. She got our deposit date changed so that it aligned with my paydays. We are very pleased with this service so far. Thank you for being there to help us.

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    Customer Service

    Reviewed July 19, 2017

    I have been paying $229.00 faithfully every two weeks since January 2017. My credit score is still dropping. When will I hear from NDR? Can someone call me and tell me when my payments are going to stop, and when it will satisfy the judgment against me. I am still in the dark. Help me please.

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    Staff

    Reviewed July 19, 2017

    I would like to say that you folks at the National Debt Relief have been great. The whole experience has been great. I would highly recommend your services to any friends or family who is faced with a financial hardship like I've gone through myself. Again thank you NDR for your assistance in my time of need. Awesome job.

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    Reviewed July 19, 2017

    Last October, I discovered my husband was not paying any of my credit card bills due to his gambling problem. National Debt Relief was very understanding of my situation and helped me regain my credit. I can't say enough nice things about this company! Thank YOU!

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    Reviewed July 19, 2017

    We have a very tough couple of years with many family losses. Working with National Debt Relief has helped us by lessening our financial burden. My wife and I have highly recommend you to many friends and will continue. Thanks.

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    Staff

    Reviewed July 19, 2017

    So far, my experience with National Debt Relief has been top notch! Incredibly helpful and accommodating to my situation. They have answered all of my questions efficiently and effectively. I look forward to working with National Debt Relief for the next few years in resolving my debt.

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    Staff

    Reviewed July 19, 2017

    Boris was very knowledgeable and patient explaining everything. Looking forward to completing the program and having financial freedom again. I was really upset and worried but Boris put me at ease with the whole situation. So far it has been a pleasure dealing with National Debt Relief.

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    Steven increased rating by 3 stars.
    After a positive interaction with National Debt Relief, Steven increased their star rating on Nov. 23, 2017.

    Updated review: Nov. 23, 2017

    I am very pleased with the decision to use their service to resolve my debt issues. National Debt Relief has kept me informed of progress and in the 6 months I have worked with them, they have resolved almost half of my outstanding debts at roughly less than half of the amount owed. I do recommend them to others interested.

    Original Review: July 19, 2017

    Signed on a couple months ago, have had no contact from you. Not sure what's going on, but would like to know that progress is being made. I have a couple casual questions also, guess a follow-up call would be nice.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    My finances became manageable as I have fixed monthly payments for my credit card. Moving forward to be debt free. Customer service agents are very helpful and answers most of all the inquires I have and helped me through the process in case I'm lost in translation.

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    Staff

    Reviewed July 19, 2017

    The National Debt Relief has been amazing to work with! They are always there if I have any questions! Best thing I ever did! I have been with them for less than a year and already so much closer to being debt free!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I am very please with the service I have received so far from NDR. The team is very friendly and helpful. They also answered all my questions and returned my calls and email in a timely manner. Thanks for all your help. It is very much appreciated.

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    Staff

    Reviewed July 19, 2017

    Courteous and professional. I have had a very positive experience with NDR in its handling of my accounts and my needs. As stated when I originally inquired about this form of debt management it took roughly six months to begin seeing movement and a positive change. I am seven months in and have now resolved debts with 40% of my creditors.

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    Staff

    Reviewed July 19, 2017

    Thank you Sebastian ** For your wonderful help. Many God Blessing to you the staff at National Debt Relief. And also Paul on the client success team. If I have any problems I will call you. I will also let family and friends know about you. And how you took the time to help.

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    Reviewed July 19, 2017

    So far so good. I have been enrolled for 4 months and my second account was just settled this week!!! I wish the creditors would stop calling me even though I changed my contact information over to NDR as directed. You are given a lot of information at enrollment and that can be overwhelming.

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    Betty increased rating by 2 stars.
    Staff
    After a positive interaction with National Debt Relief, Betty increased their star rating.

    Reviewed July 19, 2017

    They have resolved three of my debts in a relatively short space of time. Most of the representatives have been very helpful. One exchange I had left me insecure about my decision, but I have stuck with it despite this individual. I am pleased with the results so far.

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    Reviewed July 19, 2017

    Very happy with the way National Debt Relief has handled my affairs these past 18 months. They are on top of everything! I have been relieved of several creditors so far by just sending them a set amount each month and in a year and a half I will be out of debt!

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    Customer ServiceStaff

    Reviewed July 19, 2017

    I can say without a doubt that their customer service individuals including the first person you come in contact with are there to help you! They are well trained, reflecting the goals of their consumers at all times. Everyone I spoke with for almost two years was exceptional. I wish I knew their hiring model to attract such quality employees. I'd used it in mine. I picked well and should you?

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    Reviewed July 19, 2017

    As of right now I'm very happy with my experience with National Debt Relief. I still have one more account to be settled and that is why I'm not giving 5 stars. I am very pleased with the settlement amounts.

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    Customer ServicePrice

    Reviewed July 19, 2017

    I've always received outstanding customer service when in contact with NDR. They are swift on resolving creditors, and always are able to negotiate at affordable and reasonable rates. I am very pleased with NDR and definitely would recommend their services. I am so excited to finally be completely debt-free!

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    Reviewed July 19, 2017

    I have had very good service with National Debt Relief. And my creditors have not been bothering me about my debts. I would like to see a list of the creditors you are helping me pay, how much I still owe each one, and an estimate of time as when you think they could all be paid off. Thank you for helping me stay in contact.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    This program helped me turn my life around and start building my credit again. They provided excellent customer service. Each representative that I worked with always provided assistance and answers to my questions. This is such a great program and I would recommend it to anyone.

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    Reviewed July 19, 2017

    Great advice, relief in so many ways, already have agreement with at least one creditor. Will never allow myself to overuse credit again! Super good listeners, made me realize that trying to live up to my end of the bargain with 22% rates, just was not possible nor right. I really appreciate the advice, the empathy and their handling the contacts with the credit companies. It's been a huge load off my shoulders and I'm thankful I took the steps to become debt free.

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    Staff

    Reviewed July 19, 2017

    My experience with debt relief has been great. NDR has been very informative and responsive. I would recommend them to my family and friends. The best thing is that my creditors has been notified, also settlements with my creditors has been a great experience.

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    PriceStaff

    Reviewed July 19, 2017

    When our credit card debt reached the 24.9 percent interest rate I felt trapped, nowhere to go and realized we would be in debt all of our days. I laid in bed at nights unable to sleep worrying about our situation. When I thought there was no way out of our credit card indebtedness I found National Debt Relief. In every encounter with National Debt Relief we have been treated with respect and compassion, something hard to find these days. The staff are courteous, professional and still personable. They also helped me not be so embarrassed by our indebtedness.

    With National Debt Relief's help we are on a four year program to be debt free. To see an end point and not perpetual indebtedness is a relief from the pressures, stress and humiliation of the situation we were in. Thank goodness for National Debt Relief. I am thankful to National Debt Relief for all the assistance on our road out of debt. Don't know what we would have done without this company and all they have done for us. We are truly appreciative.

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    Reviewed July 19, 2017

    The experience so far has been effortless. I enlisted National Debt Relief to help me with my expenses 2 months ago and everything has gone well so far. In the future, I would recommend them to friends who are experiencing some financial hardships.

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    Staff

    Reviewed July 19, 2017

    Two years ago my life changed drastically from a divorce that I did not expect the same week having lost my job not because of performance I might add. Left me still today financially unable to survive. I am on my way to recovery because of the caring staff.

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    Customer ServiceStaff

    Reviewed July 19, 2017

    Everyone was very nice and tried to be helpful and assist me when I had problems. I'm not real experienced on the computer but was able to get through it successfully. For some reason we had several times that our call dropped and wasn't able to immediately reconnect. This delayed things and caused a problem with time restraints on my end.

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    Staff

    Reviewed July 19, 2017

    Very satisfied with the service. Staff is very understanding and help you as much as possible. Always keep you updated on your progress and your account. They also work with you when you can't make a payment or need to delay a payment.

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    Transparency

    Reviewed July 19, 2017

    Although I am still in the beginning process of working with National Debt Relief, so far, they have been amazing at explaining everything. And I also like the fact that everything is explained in simple terms and with transparency. This actually gives somebody like me a lot of hope that in a few years I would be debt free.

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    Staff

    Reviewed July 19, 2017

    I am very happy with National Debt Relief. They have been able to negotiate payments for old medical bills that I was not able to take care of myself. They also negotiated some very high credit card debt for me. They have been very kind and I have never felt as though they were judging me. I appreciate all their hard work.

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    Customer ServiceProcess

    Reviewed July 19, 2017

    Quick response to faxed documents. Awaiting further developments. Intake into system was quite easy. Olivia was quite efficient during the process. Will continue on course, guidance from the organization.

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    Process

    Reviewed July 19, 2017

    Very informative and helpful throughout the process so far. I am hoping this will help resolve my debt. I am concerned about creditors taking legal action. You assured me that you will assist with this as well. I hope to pay my debt off early if there's any way possible.

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    Customer ServiceStaffTransparency

    Reviewed July 19, 2017

    So far, this company has met and even exceeded my expectations. I opted to do debt relief rather than bankruptcy. This company explained in detail from the beginning what to expect, what would happen, and how things would progress. I have been very satisfied every step of the way. Personnel are always available to answer my questions and set my mind at ease. A big thank you goes out to National Debt Relief company and the people that work for you!

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    Staff

    Reviewed July 19, 2017

    The process of getting set up was so easy! Additionally, the staff were very nice and very understanding of my situation! I would definitely recommend this company to anyone in need of financial assistance who have hit some unexpected hard times and cannot get out of their current situations. Thank you National Debt Relief! You have been a life saver!

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    Reviewed July 19, 2017

    My Initial experience with NDR is very favorable. Elizabeth ** has been very helpful with my sign up process. This is not a position that I wanted to be in, but after reviewing debt reduction companies online, I found NDR to have the top rating of all. I would recommend NDR to a friend.

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    StaffProcess

    Reviewed July 19, 2017

    I highly recommend National Debt Relief! They are very professional and will work with you in solving your debt problems. They understand your financial problems and will give you the best advice for your situation. I'm very happy I selected The National Debt Relief Program.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    Great experience with Daniel **. He really helped explain the process and provide me with a realistic timeframe to expect these settlement offers. Daniel was very easy to reach and once on the phone was very actively engaged answering several of my questions and pausing so that I could ask additional questions as needed.

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    StaffProcess

    Reviewed July 19, 2017

    My husband and I joined the NDR Program nearly 1 yr. ago and have a wonderful experience. The agents are always friendly and extremely helpful. It is a great weight off our shoulders to know that NDR has our back and we are on the road to being debt-free.

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    Reviewed July 19, 2017

    It's taking some time to get things right and understand the process. The creditors were ongoing but seem to be slacking off. I have some paperwork I am going to forward. Hope we can get all creditors to agree to terms. Thanks.

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    Reviewed July 19, 2017

    The first six months is stressful because creditors are still calling but once NDR makes the first deal, a lot of weight is lifted off the shoulders! I would recommend their services to all experiencing financial hardships. I am so glad that I have NDR to reach my goal of being debt free!

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    Reviewed July 19, 2017

    National Debt Relief has helped me pay up to 65% of my debt. They have convenient payment options that fit your financial needs. I have been very satisfied with their service, and I am glad I let National Debt Relief help me. I am indeed satisfied.

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    Staff

    Reviewed July 19, 2017

    Yes without a doubt I would recommend NDR to a friend. It has been very helpful in getting me back on a positive financial track and I am so appreciative. In getting all of my debts listed and placed in the file, NDR representative was so helpful and made that task easy. Thank you so much.

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    Staff

    Reviewed July 19, 2017

    Thank you for all your effort! My wife and I are more at peace knowing some of our haunting debts have been paid off in a timely manner. We appreciate the team that has guided us through this financial problem. They have all been very courteous and knowledgeable answering any questions and concerns we've had. Thank you again for all you have done for us.

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    Staff

    Reviewed July 19, 2017

    This was a smart move I made enlisting National Debt Relief. They keep me inform about everything pertaining to my credit situation. They were very professional and upfront about everything. I was updated on a constant basis. I would recommend them to anyone dealing with debt problems.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 19, 2017

    From start to finish I was impressed on how knowledgeable and personable the staff was. I would highly recommend this program to anyone trying to eliminate their credit card debt. They thoroughly explained how the process worked, how it would affect my credit, and communication process with the creditors.

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    Customer Service

    Reviewed July 19, 2017

    I enrolled 2 months ago and so far there hasn't been any activity between National Debt Relief and my creditors. My phone continues to ring off the wall. I contacted a man named Doug (don't remember his last name) and he informed me that the first month or two I would not see any activity; that the company needed to build some capital before negotiations would begin. I assumed the company would be updating me on any progress (by e-mail only). I am very stressed out over this. What should I do or what can I expect?

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    StaffProcessTransparency

    Reviewed July 19, 2017

    The whole process has been so easy and the people are great. I would and have recommended National Debt Relief. Thank you. They walked me through the whole process, explained all very clearly and are there anytime if I have any problems or questions to be debt free. Finally will be a great gift they have given me. Again thank you so much.

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    Staff

    Reviewed July 19, 2017

    National Debt Relief has done a wonderful job in reducing my debt. They possess a high level of integrity, and are honest and forthright. I would highly recommend them to anyone who is seeking a debt relief company. I am extremely pleased with how they have been able to negotiate my level of debt, and I have total trust in them.

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    Customer ServiceStaffProcess

    Reviewed July 19, 2017

    I've been with NDR for almost three years now and I have nothing bad to say about the company. The customer service is some of the best I've ever experienced. The program itself is outstanding and I truly feel that they care about their clients.

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    Staff

    Reviewed July 19, 2017

    It was good service. They answered all my questions. But they talked too fast and I had to stop them for they can repeat themselves. But in all it was good and they took the time to repeat anything I didn't understand. I love their service and kindness.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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